Module 6: Organizing and Outlining Your Speech

Methods of speech delivery, learning objectives.

Identify the four types of speech delivery methods and when to use them.

There are four basic methods of speech delivery: manuscript, memorized, impromptu, and extemporaneous. We’ll look at each method and discuss the advantages and disadvantages of each.

George W. Bush’s manuscript page is lightly edited with a pen. It reads “Today our nation saw evil, the very worst of human nature. And we responded with the best of America, with the daring of our rescue workers, with the caring of strangers and neighbors who came to give blood and help in any small way they could. Immediately following the first attack, I implemented our government’s emergency response plans. Our military is powerful and prepared. Our emergency teams are working in New York City and Washington to help with local rescue efforts. Our first priority is to get help to those who have been injured, and to take every precaution to protect our citizens at home and around the world from further attacks. The functions of our government continue without interruption. Federal agencies in Washington which had to be evacuated today are reopening for essential personnel tonight and will be open to business tomorrow. Our financial institutions remain strong and the American economy will be open for business as well. The search is underway for those who are behind these evil acts. I have directed the full resources of our intelligence and law enforcement communities to find those responsible and bring them to justice. We will make no distinction between the terrorists who committed these acts and those who harbor them.

A manuscript page from President George W. Bush’s address to the nation on the day of the 9/11 attacks in 2001.

A manuscript speech is when the speaker writes down every word they will speak during the speech. When they deliver the speech, they have each word planned and in front of them on the page, much like a newscaster who reads from a teleprompter.

The advantage of using a manuscript is that the speaker has access to every word they’ve prepared in advance. There is no guesswork or memorization needed. This method comforts some speakers’ nerves as they don’t have to worry about that moment where they might freeze and forget what they’ve planned to say. They also are able to make exact quotes from their source material.

When the exact wording of an idea is crucial, speakers often read from a manuscript, for instance in communicating public statements from a company.

However, the disadvantage with a manuscript is that the speakers have MANY words in front of them on the page. This prohibits one of the most important aspects of delivery, eye contact. When many words are on the page, the speakers will find themselves looking down at those words more frequently because they will need the help. If they do look up at the audience, they often cannot find their place when the eye returns to the page. Also, when nerves come into play, speakers with manuscripts often default to reading from the page and forget that they are not making eye contact or engaging their audience. Therefore, manuscript is a very difficult delivery method and not ideal.  Above all, the speakers should remember to rehearse with the script so that they practice looking up often.

Public Speaking in History

The fall of the Berlin Wall on November 9, 1989, owed in large part to a momentary error made by an East German government spokesperson. At a live press conference, Günter Schabowski tried to explain new rules relaxing East Germany’s severe travel restrictions. A reporter asked, “when do these new rules go into effect?” Visibly flustered, Schabowski said, “As far as I know, it takes effect immediately, without delay.” In fact, the new visa application procedure was supposed to begin the following day, and with a lot of bureaucracy and red tape. Instead, thousands of East Berliners arrived within minutes at the border crossings, demanding to pass through immediately. The rest is history.

The outcome of this particular public-relations blunder was welcomed by the vast majority of East and West German citizens, and hastened the collapse of communism in Eastern and Central Europe. It’s probably good, then, that Schabowski ran this particular press conference extemporaneously, rather than reading from a manuscript.

You can view the transcript for “The mistake that toppled the Berlin Wall” here (opens in new window) .

A memorized speech is also fully prepared in advance and one in which the speaker does not use any notes. In the case of an occasion speech like a quick toast, a brief dedication, or a short eulogy, word-for-word memorization might make sense. Usually, though, it doesn’t involve committing each and every word to memory, Memorizing a speech isn’t like memorizing a poem where you need to remember every word exactly as written. Don’t memorize a manuscript! Work with your outline instead. Practice with the outline until you can recall the content and order of your main points without effort. Then it’s just a matter of practicing until you’re able to elaborate on your key points in a natural and seamless manner. Ideally, a memorized speech will sound like an off-the-cuff statement by someone who is a really eloquent speaker and an exceptionally organized thinker!

The advantage of a memorized speech is that the speaker can fully face their audience and make lots of eye contact. The problem with a memorized speech is that speakers may get nervous and forget the parts they’ve memorized. Without any notes to lean on, the speaker may hesitate and leave lots of dead air in the room while trying to recall what was planned. Sometimes, the speaker can’t remember or find his or her place in the speech and are forced to go get the notes or go back to the PowerPoint in some capacity to try to trigger his or her memory. This can be an embarrassing and uncomfortable moment for the speaker and the audience, and is a moment which could be easily avoided by using a different speaking method.

How to: memorize a speech

There are lots of tips out there about how to memorize speeches. Here’s one that loosely follows an ancient memorization strategy called the method of loci or “memory palace,” which uses visualizations of familiar spatial environments in order to enhance the recall of information.

You can view the transcript for “How to Memorize a Speech” here (opens in new window) .

An impromptu speech is one for which there is little to no preparation. There is often not a warning even that the person may be asked to speak. For example, your speech teacher may ask you to deliver a speech on your worst pet peeve. You may or may not be given a few minutes to organize your thoughts. What should you do? DO NOT PANIC. Even under pressure, you can create a basic speech that follows the formula of an introduction, body, and conclusion. If you have a few minutes, jot down some notes that fit into each part of the speech. (In fact, the phrase “speaking off the cuff,” which means speaking without preparation, probably refers to the idea that one would jot a few notes on one’s shirt cuff before speaking impromptu.) [1] ) An introduction should include an attention getter, introduction of the topic, speaker credibility, and forecasting of main points. The body should have two or three main points. The conclusion should have a summary, call to action, and final thought. If you can organize your thoughts into those three parts, you will sound like a polished speaker. Even if you only hit two of them, it will still help you to think about the speech in those parts. For example, if a speech is being given on a pet peeve of chewed gum being left under desks in classrooms, it might be organized like this.

  • Introduction : Speaker chews gum loudly and then puts it under a desk (attention getter, demonstration). Speaker introduces themselves and the topic and why they’re qualified to speak on it (topic introduction and credibility). “I’m Katie Smith and I’ve been a student at this school for three years and witnessed this gum problem the entire time.”
  • Body : Speaker states three main points of why we shouldn’t leave gum on desks: it’s rude, it makes custodians have to work harder, it affects the next student who gets nastiness on their seat (forecast of order). Speaker then discusses those three points
  • Conclusion : Speaker summarizes those three points (summary, part 1 of conclusion), calls on the audience to pledge to never do this again (call to action), and gives a quote from Michael Jordan about respecting property (final thought).

While an impromptu speech can be challenging, the advantage is that it can also be thrilling as the speaker thinks off the cuff and says what they’re most passionate about in the moment. A speaker should not be afraid to use notes during an impromptu speech if they were given any time to organize their thoughts.

The disadvantage is that there is no time for preparation, so finding research to support claims such as quotes or facts cannot be included. The lack of preparation makes some speakers more nervous and they may struggle to engage the audience due to their nerves.

Extemporaneous

The last method of delivery we’ll look at is extemporaneous. When speaking extemporaneously, speakers prepare some notes in advance that help trigger their memory of what they planned to say. These notes are often placed on notecards. A 4”x6” notecard or 5”x7” size card works well. This size of notecards can be purchased at any office supply store. Speakers should determine what needs to go on each card by reading through their speech notes and giving themselves phrases to say out loud. These notes are not full sentences, but help the speakers, who turn them into a full sentence when spoken aloud. Note that if a quote is being used, listing that quote verbatim is fine.

The advantage of extemporaneous speaking is that the speakers are able to speak in a more conversational tone by letting the cards guide them, but not dictate every word they say. This method allows for the speakers to make more eye contact with the audience. The shorter note forms also prevent speakers from getting lost in their words. Numbering these cards also helps if one gets out of order. Also, these notes are not ones the teacher sees or collects. While you may be required to turn in your speech outline, your extemporaneous notecards are not seen by anyone but you. Therefore, you can also write yourself notes to speak up, slow down, emphasize a point, go to the next slide, etc.

The disadvantage to extemporaneous is the speakers may forget what else was planned to say or find a card to be out of order. This problem can be avoided through rehearsal and double-checking the note order before speaking.

Many speakers consider the extemporaneous method to be the ideal speaking method because it allows them to be prepared, keeps the audience engaged, and makes the speakers more natural in their delivery. In your public speaking class, most of your speeches will probably be delivered extemporaneously.

  • As per the Oxford English Dictionary' s entry for "Off the Cuff." See an extensive discussion at Mark Liberman's Language Log here: https://languagelog.ldc.upenn.edu/nll/?p=4130 ↵
  • Method of loci definition. Provided by : Wikipedia. Located at : https://en.wikipedia.org/wiki/Method_of_loci . License : CC BY-SA: Attribution-ShareAlike
  • The mistake that toppled the Berlin Wall. Provided by : Vox. Located at : https://youtu.be/Mn4VDwaV-oo . License : Other . License Terms : Standard YouTube License
  • How to Memorize a Speech. Authored by : Memorize Academy. Located at : https://youtu.be/rvBw__VNrsc . License : Other . License Terms : Standard YouTube License
  • Address to the Nation. Provided by : U.S. National Archives. Located at : https://prologue.blogs.archives.gov/2011/09/06/911-an-address-to-the-nation/ . License : Public Domain: No Known Copyright
  • Methods of Speech Delivery. Authored by : Misti Wills with Lumen Learning. License : CC BY: Attribution

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Speech Delivery: The Art of Public Speaking

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What makes a good speech delivery? What can you do to deliver your speech in the most impactful and persuasive way possible?

Speech delivery is how you say the words you’ve prepared. It involves many factors, such as how loudly you speak, the pitch of your speech, and how often you pause between points. 

Here is how to improve your speech delivery, according to Carmine Gallo.

What Is Speech Delivery?

As the name suggests, speech delivery is how you deliver your speech: your tone, your pace, your body language, your demeanor. However, Gallo focuses on the one element of speech delivery that he believes is crucial to success: the speed of your speech. Speak too quickly, and people will struggle to understand what you’re saying. Speak too slowly, and your audience will swiftly become bored. 

So, what speed is “just right”? After analyzing many TED talks, Gallo has concluded that the optimal rate of speech when giving a talk is around 190 words per minute. He argues that this is a conversational speed—for instance, the speed of speech you’d adopt if you were talking to a friend about your favorite TV show. Therefore, it’s a rate of speech that seems both natural and authentic. 

An Exception to the Rule

There are some exceptions to this 190-words-per-minute rule. For instance, it’s acceptable to vary the speed of your speech to reflect the tone or content of what you’re saying. For example, when photographer Lisa Kristine gave a TED talk on modern slavery in 2012, she slowed down her rate of speech when she made the important point that despite slavery being illegal worldwide, it still exists almost everywhere. Making this point slowly added emphasis and gravitas to Kristine’s words. 

Meanwhile, when Dr. Jill Bolte Taylor gave a 2013 TEDxYouth talk on how the brain changes throughout puberty, the rate of her speech delivery increase to 220 words per minute. She decided to speak this quickly to emphasize the swift nature of the brain’s transformation at this time of life.

Confident Body Language

Rehearse holding your body in a way that suggests you’re sure of yourself and your opinions. If you fail to appear confident in your convictions, your audience will trust you and your opinions less. After all, why would they believe or agree with what you’re saying if you don’t seem certain of it yourself?

There are a number of things you can do to exude confidence through body language:

  • Stand up straight—don’t slouch.
  • Hold your head up high, rather than looking downwards.
  • Make frequent eye contact with the audience.
  • Resist the urge to fidget—for instance, play with your hair or scratch your nose. 

If you’re not sure which of these confident actions you’re taking already and which you aren’t, video yourself making a speech. Then, watch the video and identify where your problem areas lie. 

Fake It ‘Till You Make It

If you’re already feeling confident about your speech delivery, confident body language will likely come naturally. However, if you’re feeling nervous or insecure, you may doubt your ability to hold your body in a way that’s contradictory to your emotions. 

If you’re in the latter situation, don’t be afraid to “fake it ‘till you make it.” In other words, keep practicing confident body language no matter how insecure you actually feel. Studies have shown that doing so can actually make you feel more confident. Standing in a confident position increases your levels of testosterone —a hormone which, amongst other functions, increases your confidence—while simultaneously reducing levels of the stress hormone cortisol. 

Researchers claim the so-called “power pose” is particularly effective at boosting confidence levels. This involves stretching your arms as wide as possible for two minutes.

Don’t Be Boring

As well as ensuring that your body language is confident, you also need to make sure that it’s not too boring. A common mistake that speakers make is staying still and rooted to the same spot for the entirety of their presentation. Such rigidity will make you seem dull and unenthusiastic about your topic. Instead, continually walk around your presentation space or stage, moving from one end to the other. Your constant movement will keep your audience engaged and make you seem more dynamic.  

Hand Gestures

As you speak, don’t simply hide your hands in your pockets. Instead, use gestures to add emphasis to what you’re saying. For example, if you’re talking about how much a problem has grown in size, create a small circle with your hands and expand it. If you want to emphasize that you’ve personally experienced this problem, point at yourself. 

Using hand gestures has a number of benefits: 

  • It prevents you from using your hands to fidget, thus helping you to exude confidence. 
  • Movement of any kind—including hand movement—makes you more interesting to watch, and therefore grips your audience’s attention.
  • Studies have shown that making hand gestures will increase the audience’s confidence in you and what you’re saying.

Four Tips for Using Hand Gestures

Tip #1: Don’t use gestures too often. They’ll lose their impact and may become overly distracting. Only use gestures to punctuate crucial points of your presentation—for example, your main argument, or the conclusion of a story you’re telling. 

Tip #2: Only use gestures that feel comfortable and natural to you. In particular, don’t try to mimic another person’s gesturing style—for example, that of a politician or famous speaker—if it’s out of your comfort zone. The gestures will seem forced and you’ll seem inauthentic. 

Tip 3: Don’t overthink which gestures to use. Settle on those that feel the most natural and appropriate to the situation.

Tip #4: Keep your gestures within the “power sphere.” This is the area of the body from the eyes down to the navel. Placing your hands any lower than the navel suggests a lack of confidence and energy.

The ‘Eager Nonverbal’ Strategy

If you’re struggling to come up with appropriate hand gestures to use in your speech or presentation, consider applying the ‘eager nonverbal’ strategy. This is a three-pronged strategy that involves:

  • Using hand movements that are expansive and animated: for example, opening your arms wide with your palms open.
  • Using hand movements that project outward, towards the audience: for example, pointing in their direction.
  • Leaning your body forward, again towards the audience.

Research has shown that using the eager nonverbal strategy can persuade others to act in the way you desire. For example, in one study, shoppers were more likely to buy candy from salespeople who implemented this strategy than from those who didn’t. In the case of a presentation, using the eager nonverbal strategy may help you to persuade your audience to adopt your idea or agree with your point of view. 

Remember: As noted in the tips above, you should only implement someone else’s gesturing strategy—including the eager nonverbal strategy—if it feels natural and comfortable for you.

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Darya Sinusoid

Darya’s love for reading started with fantasy novels (The LOTR trilogy is still her all-time-favorite). Growing up, however, she found herself transitioning to non-fiction, psychological, and self-help books. She has a degree in Psychology and a deep passion for the subject. She likes reading research-informed books that distill the workings of the human brain/mind/consciousness and thinking of ways to apply the insights to her own life. Some of her favorites include Thinking, Fast and Slow, How We Decide, and The Wisdom of the Enneagram.

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5 Ways of Delivering Speeches

Understanding Delivery Modes

In this chapter . . .

In this chapter, we will explore the three modes of speech delivery: impromptu, manuscript, and extemporaneous. Each offers unique advantages and potential challenges. An effective public speaker needs to be familiar with each style so they can use the most appropriate mode for any speech occasion.

In writing, there’s only one way of delivering the text: the printed word on a page. Public Speaking, however, gives you different ways to present your text. These are called the delivery modes , or simply, ways of delivering speeches. The three modes are impromptu delivery , manuscript delivery , and extemporaneous delivery . Each of these involves a different relationship between a speech text, on the one hand, and the spoken word, on the other. These are described in detail below.

what is speech delivery

Impromptu Delivery

Impromptu speaking is a short form speech given with little to no preparation. While being asked to stand in front of an audience and deliver an impromptu speech can be anxiety-producing, it’s important to remember that  impromptu speaking is something most people do without thinking in their daily lives . If you introduce yourself to a group, answer an open-ended question, express an opinion, or tell a story, you’re using impromptu speaking skills. While impromptus can be stressful, the more you do it the easier it becomes.

Preparation for Impromptu Delivery

The difficulty of impromptu speaking is that there is no way to prepare, specifically, for that moment of public speaking. There are, however, some things you can do to stay ready in case you’re called upon to speak unrehearsed.

For one, make sure your speaking instruments (your voice and body) are warmed up, energized, and focused. It could be helpful to employ some of the actor warm-up techniques mentioned earlier as part of an everyday routine. If appropriate to the impromptu speaking situation, you could even ask to briefly step aside and warm yourself up so that you feel relaxed and prepared.

Furthermore, a good rule when brainstorming for an impromptu speech is that your first idea is your best. You can think about impromptu speaking like improvisation: use the “yes, and” rule and trust your instincts. You’ll likely not have time to fully map out the speech, so don’t be too hard on yourself to find the “perfect” thing to say. You should let your opinions and honest thoughts guide your speaking. While it’s easy to look back later and think of approaches you should have used, try to avoid this line of thinking and trust whatever you come up with in the moment.

Finally, as you prepare to speak, remind yourself what your purpose is for your speech. What is it that you hope to achieve by speaking? How do you hope your audience feels by the end? What information is most important to convey? Consider how you’ll end your speech. If you let your purpose guide you, and stay on topic throughout your speech, you’ll often find success.

Delivery of Impromptu Speeches

Here is a step-by-step guide that may be useful if you’re called upon to give an impromptu speech:

  • Thank the person for inviting you to speak. Don’t make comments about being unprepared, called upon at the last moment, on the spot, or uneasy.
  • Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
  • Stay on track. If you can, use a structure, using numbers if possible: “Two main reasons . . .” or “Three parts of our plan. . .” or “Two side effects of this drug. . .” Past, present, and future or East Coast, Midwest, and West Coast are common structures.
  • Thank the person again for the opportunity to speak.
  • Stop talking when you are finished (it’s easy to “ramble on” when you don’t have something prepared). If in front of an audience, don’t keep talking as you move back to your seat. Finish clearly and strong.

Impromptu speeches are most successful when they are brief and focus on a single point.

Another helpful framing technique for impromptus is to  negate the premise.  This is the deliberate reframing of a given prompt in a way that acknowledges the original but transitions into talking about the topic in a different way than expected. Negating the premise can be an effective rhetorical technique if used carefully and can help you focus your response on a topic that you’re interested in talking about.

If you suddenly run out of things to say in the middle of your speech, be open to  pivoting . Giving another example or story is the easiest way to do this. What’s important is to not panic or allow yourself to ramble aimlessly. No matter what, remember to keep breathing.

Finally, the greatest key to success for improving impromptu speaking is practice. Practice speaking without rehearsal in low-stakes environments if you can (giving a toast at a family dinner, for example). But remember this: no one is expecting the “perfect” speech if you’re called upon to speak impromptu. It’s okay to mess up. As Steven Tyler of the rock band Aerosmith would say: dare to suck. Take a risk and make a bold choice. What is most important is to stay sure of yourself and your knowledge.

Manuscript Delivery

The opposite of an impromptu speech is the manuscript speech. This involves having the complete text of your speech written out on paper or on notecards. You may be reading the speech from a computer or a teleprompter. In some cases, the speaker memorizes this manuscript.

Manuscript delivery  is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains their attention on the printed page except when using visual aids. The advantage of reading from a manuscript is the exact repetition of original words. In some circumstances, this can be extremely important.

Advantages & Disadvantages to Manuscript Delivery

There are many advantages in speaking from a manuscript. Some people find they are less nervous when they have the whole text in front of them. If you get lost or flustered during the speech you can glance down and get back on track. For speakers who struggle with vocalized pauses, it can be easier to know exactly what you want to say so that you’re not searching for the right word. Some people prefer to carefully craft the language of their speech instead of just having a sense of the main point and expounding upon it. Particularly if there are a lot of statistics or quotations, it can be helpful to have the whole passage written out to make sure you not only convey it correctly but frame it in the right context. It’s also easier to rehearse and time a manuscript speech, thus making sure it stays within time limits and isn’t unexpectedly too short or long. For some formal occasions or events that may be emotional for the speaker, such as a funeral, using a manuscript may be the best approach.

There are some disadvantages in delivering a speech from a manuscript. Having a manuscript in front of you often encourages looking down and reading the speech instead of performing it. A lack of eye contact makes the audience feel less engaged. The speech can feel stilted and lacking energy. Some speakers may feel constrained and that they can’t deviate from their script. Furthermore, while some find it easier to find their place with a quick glance down having the full manuscript, others find it difficult to avoid losing their place. If you go off script it can be harder to recover.

Successful Manuscript Delivery

A successful manuscript delivery requires a dynamic performance that includes lots of eye contact, animated vocals, and gestures. This can only be accomplished if you’re very familiar with the manuscript. Delivering a manuscript that you have written but only spoken aloud once before delivery will most often result in stumbling over words and eyes locked to the page. You’ll be reading aloud  at  your audience, instead of speaking  to  them. Remember what it’s like in school when a teacher asks a student to stand up and read something aloud? If the student isn’t familiar with the text, it can be a struggle both for the reader and the audience.

The key to avoiding this problem is to practice your written speech as much as you can, at least five or six times. You want to get so familiar with your speech that you can take your eyes off the page and make frequent eye contact with your audience. When you’re very familiar with your speech, your tone of speaking becomes more conversational. The text flows more smoothly and you begin to sound like a speaker, not a reader. You can enjoy the presentation and your audiences will enjoy it as well.

To improve your skills at manuscript delivery, practice reading written content aloud. This allows you to focus exclusively on delivery instead of worrying about writing a speech first. In particular, reading dialogue or passages from theatre plays, film/television scripts, or books provides material that is intended to be expressive and emotive. The goal is to deliver the content in a way that is accessible, interesting, alive, and engaging for the audience.

To Memorize or Not to Memorize

One way to overcome the problem of reading from the page is to memorize your word-for-word speech. When we see TED Talks, for example, they are usually memorized.

Memorized speaking  is the delivery of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script. When it comes to speeches, memorization can be useful when the message needs to be exact, and the speaker doesn’t want to be confined by notes.

The advantage to memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. However, there are some real and potential costs. Obviously, memorizing a seven-minute speech takes a great deal of time and effort, and if you’re not used to memorizing, it’s difficult to pull off.

For strategies on how to successfully memorize a speech, refer to the “Memorization” section in the chapter “ From Page to Stage .”

Extemporaneous Delivery

Remember the fairy tale about Goldilocks and the Three Bears? One bed is too soft, the other bed is too hard, and finally one is just right? Extemporaneous delivery combines the best of impromptu and manuscript delivery. Like a manuscript speech, the content is very carefully prepared. However, instead of a word-for-word manuscript, the speaker delivers from a carefully crafted outline. Therefore, it has elements of impromptu delivery to it. We call this type of speaking extemporaneous ( the word comes from the Latin  ex tempore,  literally “out of time”).

Extemporaneous delivery  is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes. By using notes rather than a full manuscript, the extemporaneous speaker can establish and maintain eye contact with the audience and assess how well they understand the speech as it progresses. Without all the words on the page to read, you have little choice but to look up and make eye contact with your audience.

For an extemporaneous speech, the speaker uses a carefully prepared outline. We will discuss how to create an effective outline in the chapters on speechwriting.

Advantages & Disadvantages of Extemporaneous Delivery

Speaking extemporaneously has some major advantages. As mentioned above, without having a text to be beholden to it’s much easier to make eye contact and engage with your audience. Extemporaneous speaking also allows flexibility; you’re working from the solid foundation of an outline, but if you need to delete, add, or rephrase something at the last minute or to adapt to your audience, you can do so. Therefore, the audience is more likely to pay better attention to the message. Furthermore, it promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible since you know the speech well enough that you don’t need to read it. The outline also helps you be aware of main ideas vs. subordinate ones. For many speakers, an extemporaneous approach encourages them to feel more relaxed and to have more fun while speaking. If you’re enjoying presenting your speech the audience will sense that and consequently, they will enjoy it more.

A disadvantage of extemporaneous speaking is that it requires substantial rehearsal to achieve the verbal and nonverbal engagement that is required for a good speech. Adequate preparation can’t be achieved the day before you’re scheduled to speak. Be aware that if you want to present an engaging and credible extemporaneous speech, you’ll need to practice many times. Your practice will need to include both the performative elements as well as having a clear sense of the content you’ll cover. As mentioned previously, an extemporaneous speech can also be harder to have consistent and predictable timing. While delivering the speech it’s more likely you’ll wander off on a tangent, struggle to find the words you want, or forget to mention crucial details. Furthermore, if you get lost it may be harder to get yourself back on track.

Successful Extemporaneous Delivery

Like other delivery modes, a dynamic performance on an extemporaneous delivery is one that includes lots of eye contact, animated vocals, and gestures. At the same time, you want a speech that is structured and focused, not disorganized and wandering.

One strategy to succeed in extemporaneous speaking is to begin by writing out a full manuscript of your speech. This allows you to map out all the information that will be covered in each main point and sub-point. This method also gives you a better sense of your timing and flow than starting from just an outline. Another approach is to write out an outline that is less complete than a manuscript but still detailed. This will be used only for preparation; once you have a clear sense of the content you can reduce it down to a streamlined performance outline which you’ll use when delivering the actual speech.

By the time of presentation, an extemporaneous speech becomes a mixture of memorization and improvisation. You’ll need to be familiar enough with your content and structure that you cover everything, and it flows with logical transitions. Simultaneously, you must be willing to make changes and adapt in the moment. Hence, thorough rehearsal is critical. While this approach takes more time, the benefits are worth the extra effort required.

When you’re asked to prepare a speech for almost any occasion except last-minute speeches, you must choose either a manuscript or extemporaneous approach. As you experiment with assorted styles of public speaking, you’ll find you prefer one style of delivery over the other. Extemporaneous speaking can be challenging, especially for beginners, but it’s the preferred method of most experienced public speakers. However, the speaking occasion may dictate which method will be most effective.

Online Delivery

Impromptu, manuscript, and extemporaneous speaking are delivery modes . They describe the relationship between the speaker and the script according to the level of preparation (minutes or weeks) and type of preparation (manuscript or outline). Until now, we have assumed that the medium for the speech is in-person before an audience. Medium means the means or channel through which something is communicated. The written word is a medium. In art, sculpture is a medium. For in-person public speaking, the medium is the stage. For online public speaking, the medium is the camera.

The Online Medium

Public speakers very often communicate via live presentation. However, we also use the medium of recordings, shared through online technology. We see online or recorded speaking in many situations. A potential employer might ask for a short video self-presentation. Perhaps you’re recording a “How-To” video for YouTube. A professor asks you to create a presentation to post to the course website. Or perhaps an organization has solicited proposals via video. Maybe a friend who lives far away is getting married and those who can’t attend send a video toast. While this textbook can’t address all these situations, below are three important elements to executing recorded speeches.

Creating Your Delivery Document

As with an in-person speech, it’s important to consider all the given circumstances of the speech occasion. Why are you speaking? What is the topic? How much time do you have to prepare? How long is this speech? In online speeches, having a sense of your audience is critical. Not only who are they, but where are they? You may be speaking live to people across the country or around the world. If they are in a different time zone it may influence their ability to listen and respond, particularly if it’s early, late, or mealtime. If you’re recording a speech for a later audience, do you know who that audience will be?

As with in-person speeches, different speech circumstances suggest one of three delivery modes: impromptu, extemporaneous, or manuscript. Whether your medium is live or camera, to prepare you must know which of the three delivery modes  you’ll be using. Just because a speech is online does not mean it doesn’t need preparation and a delivery text.

Technical Preparation

To prepare for online speaking, you’ll want to practice using your online tools. To begin, record yourself speaking so you have a sense of the way your voice sounds when mediated. Consider practicing making eye contact with your camera so that you feel comfortable with your desired focal point. In addition, consider how to best set up your speaking space. It may take some experimenting to find the best camera angle and position. Consider lighting when deciding your recording place. Make the lighting as bright as possible and ensure that the light is coming from behind the camera.

You should put some thought into what you’ll be wearing. You’ll want to look appropriate for the occasion. Make sure your outfit looks good on camera and doesn’t clash with your background. In general, keep in mind what your background will look like on-screen. You’ll want a background that isn’t overly distracting to viewers. Furthermore, ensure that there is a place just off-screen where you can have notes and anything else you may need readily at hand. Your recording location should be somewhere quiet and distraction-free.

You should test your camera and microphone to make sure they are working properly, and make sure you have a stable internet connection. But, even when you complete pre-checks of equipment, sometimes technology fails. Therefore, it’s helpful to know how to troubleshoot on the spot. Anticipate potential hiccups and have a plan for how to either fix issues that arise or continue with your presentation.

Vibrant Delivery

The tools for successful public speaking discussed in the rest of this textbook still apply to online speaking, but there are some key differences to consider before entering the virtual space. Online speaking, for example, will not have the same energy of a back-and-forth dialogue between speaker and live audience. If you’re recording without an audience, it might feel like you’re speaking into a void. You must use your power of imagination to keep in mind the audience who will eventually be watching your speech.

It’s important to utilize all your vocal tools, such as projection, enunciation, and vocal variety. Most important is having a high level of energy and enthusiasm reflected in your voice. If your voice communicates your passion for your speech topic, the audience will feel that and be more engaged. Use humor to keep your speech engaging and to raise your own energy level. Some experts recommend standing while giving an online speech because it helps raise your energy level and can better approximate the feeling of presenting in public.

If you’re presenting online to an audience, be sure to start the presentation on time. However, be aware that some participants may sign in late. Likewise, be cognizant about finishing your speech and answering any questions by the scheduled end time. If there are still questions you can direct the audience to reach out to you by your preferred means of communication. You may be able to provide the audience with a recording of the talk in case they want to go back and rewatch something.

Finally, consider ways you can enhance your performance by sharing images on the screen. Be sure you have that technology ready.

Other suggestions from experts include:

  • Your anxiety does not go away just because you can’t see everyone in your “web audience.” Be aware of the likelihood of anxiety; it might not hit until you’re “on air.”
  • During the question-and-answer period, some participants will question orally through the webcam set-up, while others will use the chat feature. It takes time to type in the chat. Be prepared for pauses.
  • Remember the power of transitions. The speaker needs to tie the messages of their slides together.
  • Verbal pauses can be helpful. Since one of the things that put audiences to sleep is the continual, non-stop flow of words, a pause can get attention.

As you begin delivering more public speeches you will likely find a preference for one or more of these delivery modes. If you are given a choice, it’s often best to lean into your strengths and to utilize the method you feel most comfortable with. However, the speech occasion may dictate your presentation style. Therefore, it’s important to practice and become comfortable with each mode. In an increasingly technological world online speaking in particular is likely going to be a required method of communication.

Media Attributions

  • Delivery Modes and Delivery Document © Mechele Leon is licensed under a CC BY-NC-SA (Attribution NonCommercial ShareAlike) license

Public Speaking as Performance Copyright © 2023 by Mechele Leon is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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9 Delivering a Speech

Introduction

9.1 Managing Public Speaking Anxiety

Sources of speaking anxiety.

Aside from the self-reported data in national surveys that rank the fear of public speaking high for Americans, decades of research conducted by communication scholars shows that communication apprehension is common among college students (Priem & Solomon, 2009). Communication apprehension (CA) is fear or anxiety experienced by a person due to real or perceived communication with another person or persons. CA is a more general term that includes multiple forms of communication, not just public speaking. Seventy percent of college students experience some CA, which means that addressing communication anxiety in a class like the one you are taking now stands to benefit the majority of students (Priem & Solomon, 2009). Think about the jitters you get before a first date, a job interview, or the first day of school. The novelty or uncertainty of some situations is a common trigger for communication anxiety, and public speaking is a situation that is novel and uncertain for many.

Public speaking anxiety is a type of CA that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation (Bodie, 2010). Physiological responses to public speaking anxiety include increased heart rate, flushing of the skin or face, and sweaty palms, among other things. These reactions are the result of natural chemical processes in the human body. The fight or flight instinct helped early humans survive threatening situations. When faced with a ferocious saber-toothed tiger, for example, the body released adrenaline, cortisol, and other hormones that increased heart rate and blood pressure to get more energy to the brain, organs, and muscles in order to respond to the threat. We can be thankful for this evolutionary advantage, but our physiology has not caught up with our new ways of life. Our body does not distinguish between the causes of stressful situations, so facing down an audience releases the same hormones as facing down a wild beast.

Cognitive reactions to public speaking anxiety often include intrusive thoughts that can increase anxiety: “People are judging me,” “I’m not going to do well,” and “I’m going to forget what to say.” These thoughts are reactions to the physiological changes in the body but also bring in the social/public aspect of public speaking in which speakers fear being negatively judged or evaluated because of their anxiety. The physiological and cognitive responses to anxiety lead to behavioral changes. All these thoughts may lead someone to stop their speech and return to their seat or leave the classroom. Anticipating these reactions can also lead to avoidance behavior where people intentionally avoid situations where they will have to speak in public.

Addressing Public Speaking Anxiety

Photograph from stage view of a woman tucking her hair behind her ear. There's people in the audience.

While we cannot stop the innate physiological reactions related to anxiety from occurring, we do have some control over how we cognitively process them and the behaviors that result. Research on public speaking anxiety has focused on three key ways to address this common issue: systematic desensitization, cognitive restructuring, and skills training (Bodie,2010).

Although systematic desensitization may sound like something done to you while strapped down in the basement of a scary hospital, it actually refers to the fact that we become less anxious about something when we are exposed to it more often (Bodie, 2010). As was mentioned earlier, the novelty and uncertainty of public speaking is a source for many people’s anxiety. So becoming more familiar with public speaking by speaking more often can logically reduce the novelty and uncertainty of it.

Systematic desensitization can result from imagined or real exposure to anxiety-inducing scenarios. In some cases, an instructor leads a person through a series of relaxation techniques. Once relaxed, the person is asked to imagine a series of scenarios including speech preparation and speech delivery. This is something you could also try to do on your own before giving a speech. Imagine yourself going through the process of preparing and practicing a speech, then delivering the speech, then returning to your seat, which concludes the scenario. Aside from this imagined exposure to speaking situations, taking a communication course like this one is a great way to engage directly in systematic desensitization. Almost all students report that they have less speaking anxiety at the end of a semester than when they started, which is at least partially due to the fact they engaged with speaking more than they would have done if they were not taking the class.

Cognitive Restructuring

Cognitive restructuring entails changing the way we think about something. A first step in restructuring how we deal with public speaking anxiety is to cognitively process through our fears to realize that many of the thoughts associated with public speaking anxiety are irrational (Allen, Hunter & Donohue, 2009). For example, people report a fear of public speaking over a fear of snakes, heights, financial ruin, or even death. It’s irrational to think that the consequences of giving a speech in public are more dire than getting bit by a rattlesnake, falling off a building, or dying. People also fear being embarrassed because they mess up. Well, you cannot literally die from embarrassment, and in reality, audiences are very forgiving and overlook or do not even notice many errors that we, as speakers, may dwell on. Once we realize that the potential negative consequences of giving a speech are not as dire as we think they are, we can move on to other cognitive restructuring strategies.

Communication-orientation modification therapy (COM therapy) is a type of cognitive restructuring that encourages people to think of public speaking as a conversation rather than a performance (Motley, 2009). Many people have a performance-based view of public speaking. This can easily be seen in the language that some students use to discuss public speaking. They say that they “rehearse” their speech, deal with “stage fright,” then “perform” their speech on a “stage.” There is no stage at the front of the classroom; it is a normal floor. To get away from a performance orientation, we can reword the previous statements to say that they “practice” their speech, deal with “public speaking anxiety,” then “deliver” their speech from the front of the room. Viewing public speaking as a conversation also helps with confidence. After all, you obviously have some conversation skills, or you would not have made it to college. We engage in conversations every day. We do not have to write everything we are going to say out on a note card, we do not usually get nervous or anxious in regular conversations, and we are usually successful when we try. Even though we do not engage in public speaking as much, we speak to others in public all the time. Thinking of public speaking as a type of conversation helps you realize that you already have accumulated experiences and skills that you can draw from, so you are not starting from scratch.

Last, positive visualization is another way to engage in cognitive restructuring. Speaking anxiety often leads people to view public speaking negatively. They are more likely to judge a speech they gave negatively, even if it was good. They are also likely to set up negative self-fulfilling prophecies that will hinder their performance in future speeches. To use positive visualization, it is best to engage first in some relaxation exercises such as deep breathing or stretching, and then play through vivid images in your mind of giving a successful speech. Do this a few times before giving the actual speech. Students sometimes question the power of positive visualization, thinking that it sounds corny. Ask an Olympic diver what his or her coach says to do before jumping off the diving board and the answer will probably be “Coach says to image completing a perfect 10 dive.” Likewise a Marine sharpshooter would likely say his commanding officer says to imagine hitting the target before pulling the trigger. In both instances, positive visualization is being used in high-stakes situations. If it is good enough for Olympic athletes and snipers, it is good enough for public speakers.

Skills training is a strategy for managing public speaking anxiety that focuses on learning skills that will improve specific speaking behaviors. These skills may relate to any part of the speech-making process, including topic selection, research and organization, delivery, and self-evaluation. Skills training, like systematic desensitization, makes the public speaking process more familiar for a speaker, which lessens uncertainty. In addition, targeting specific areas and then improving on them builds more confidence, which can in turn lead to more improvement. Feedback is important to initiate and maintain this positive cycle of improvement. You can use the constructive criticism that you get from your instructor and peers in this class to target specific areas of improvement.

Self-evaluation is also an important part of skills training. Make sure to evaluate yourself within the context of your assignment or job and the expectations for the speech. Do not get sidetracked by a small delivery error if the expectations for content far outweigh the expectations for delivery. Combine your self-evaluation with the feedback from your instructor, boss, and/or peers to set specific and measurable goals and then assess whether or not you meet them in subsequent speeches. Once you achieve a goal, mark it off your list and use it as a confidence booster. If you do not achieve a goal, figure out why and adjust your strategies to try to meet it in the future.

Physical Relaxation Exercises

Suggestions for managing speaking anxiety typically address its cognitive and behavioral components, while the physical components are left unattended. While we cannot block these natural and instinctual responses, we can engage in physical relaxation exercises to counteract the general physical signs of anxiety caused by cortisol and adrenaline release, which include increased heart rate, trembling, flushing, high blood pressure, and speech disfluency.

Some breathing and stretching exercises release endorphins, which are your body’s natural antidote to stress hormones. Deep breathing is a proven way to release endorphins. It also provides a general sense of relaxation and can be done discretely, even while waiting to speak. In order to get the benefits of deep breathing, you must breathe into your diaphragm. The diaphragm is the muscle below your lungs that helps you breathe and stand up straight, which makes it a good muscle for a speaker to exercise. To start, breathe in slowly through your nose, filling the bottom parts of your lungs up with air. While doing this, your belly should pooch out. Hold the breath for three to five full seconds and then let it out slowly through your mouth. After doing this only a few times, many students report that they can actually feel a flooding of endorphins, which creates a brief “light-headed” feeling. Once you practice and are comfortable with the technique, you can do this before you start your speech, and no one sitting around you will even notice. You might also want to try this technique during other stressful situations. Deep breathing before dealing with an angry customer or loved one, or before taking a test, can help you relax and focus.

Stretching is another way to release endorphins. Very old exercise traditions like yoga, tai chi, and Pilates teach the idea that stretching is a key component of having a healthy mind and spirit. Exercise in general is a good stress reliever, but many of us do not have the time or willpower to do it. However, we can take time to do some stretching. Obviously, it would be distracting for the surrounding audience if a speaker broke into some planking or Pilates just before his or her speech. Simple and discrete stretches can help get the body’s energy moving around, which can make a speaker feel more balanced and relaxed. Our blood and our energy/ stress have a tendency to pool in our legs, especially when we are sitting.

Vocal Warm-Up Exercises

Photograph of a man with raised eyebrows, open mouth, and a half smile.

Vocal warm-up exercises are a good way to warm up your face and mouth muscles, which can help prevent some of the fluency issues that occur when speaking. Newscasters, singers, and other professional speakers use vocal warm-ups. I lead my students in vocal exercises before speeches, which also helps lighten the mood. We all stand in a circle and look at each other while we go through our warm-up list. For the first warm-up, we all make a motorboat sound, which makes everybody laugh. The full list of warm-ups follows and contains specific words and exercises designed to warm up different muscles and different aspects of your voice. After going through just a few, you should be able to feel the blood circulating in your face muscles more. It is a surprisingly good workout!

Top Ten Ways to Reduce Speaking Anxiety

Many factors contribute to speaking anxiety. There are also many ways to address it. The following is a list of the top ten ways to reduce speaking anxiety that I developed with my colleagues, which helps review what we have learned.

  • Remember, you are not alone. Public speaking anxiety is common, so do not ignore it—confront it.
  • Remember, you cannot literally “die of embarrassment.” Audiences are forgiving and understanding.
  • Remember, it always feels worse than it looks.
  • Take deep breaths. It releases endorphins, which naturally fight the adrenaline that causes anxiety.
  • Look the part. Dress professionally to enhance confidence.
  • Channel your nervousness into positive energy and motivation.
  • Start your outline and research early. Better information = higher confidence.
  • Practice and get feedback from a trusted source. (Do not just practice for your cat.)
  • Visualize success through positive thinking.
  • Prepare, prepare, prepare! Practice is a speaker’s best friend.

9.2 Delivery Methods and Practice Sessions

There are many decisions to make during the speech-making process. Making informed decisions about delivery can help boost your confidence and manage speaking anxiety. In this section, we will learn about the strengths and weaknesses of various delivery methods. We will also learn how to make the most of your practice sessions.

Delivery Methods

Different speaking occasions call for different delivery methods. While it may be acceptable to speak from memory in some situations, lengthy notes may be required in others. The four most common delivery methods are impromptu, manuscript, memorized, and extemporaneous.

Impromptu Delivery

When using impromptu delivery , a speaker has little to no time to prepare for a speech (LibreTexts, 2021). This means there is little time for research, audience analysis, organizing, and practice. For this reason, impromptu speaking often evokes higher degrees of speaking anxiety than other delivery types. Although impromptu speaking arouses anxiety, it is also a good way to build public speaking skills. Using some of the exercises for managing speaking anxiety discussed earlier in this chapter can help a speaker manage the challenges of impromptu speaking (LibreTexts, 2021). Only skilled public speakers with much experience are usually able to “pull off” an impromptu delivery without looking unprepared. Otherwise, a speaker who is very familiar with the subject matter can sometimes be a competent impromptu speaker, because their expertise can compensate for the lack of research and organizing time.

When Mark Twain famously said, “It usually takes me more than three weeks to prepare a good impromptu speech,” he was jokingly pointing out the difficulties of giving a good impromptu speech, essentially saying that there is no such thing as a good impromptu speech, as good speeches take time to prepare. We do not always have the luxury of preparation, though. So when speaking impromptu, be brief, stick to what you know, and avoid rambling. Quickly organize your thoughts into an introduction, body, and conclusion. Try to determine three key ideas that will serve as the basis of your main points.

When would impromptu speaking be used? Since we have already started thinking of the similarities between public speaking and conversations, we can clearly see that most of our day-to-day interactions involve impromptu speaking. When your roommate asks you what your plans for the weekend are, you do not pull a few note cards out of your back pocket to prompt your response. This type of conversational impromptu speaking is not anxiety inducing because we are talking about our lives, experiences, or something with which we are familiar. This is also usually the case when we are asked to speak publicly with little to no advance warning.

For example, if you are at a meeting for work and you are representing the public relations department, a colleague may ask you to say a few words about a recent news story involving a public relations misstep of a competing company. In this case, you are being asked to speak on the spot because of your expertise. A competent communicator should anticipate instances like this when they might be asked to speak. Of course, being caught completely off guard or being asked to comment on something unfamiliar to you creates more anxiety. In such cases, do not pretend to know something you do not, as that may come back to hurt you later. You can usually mention that you do not have the necessary background information at that time but will follow up later with your comments.

Manuscript Delivery

Speaking from a written or printed document that contains the entirety of a speech is known as manuscript delivery . Manuscript delivery can be the best choice when a speech has complicated information and/or the contents of the speech are going to be quoted or published (LibreTexts, 2021). Despite the fact that most novice speakers are not going to find themselves in that situation, many are drawn to this delivery method because of the security they feel with having everything they are going to say in front of them. Unfortunately, the security of having every word you want to say at your disposal translates to a poorly delivered and unengaging speech (LibreTexts, 2021). Even with every word written out, speakers can still have fluency hiccups and verbal fillers as they lose their place in the manuscript or trip over their words. The alternative, of course, is that a speaker reads the manuscript the whole time, effectively cutting himself or herself off from the audience. One way to make a manuscript delivery more engaging is to use a teleprompter. Almost all politicians who give televised addresses use them.

To make the delivery seem more natural, print the speech out in a larger-than-typical font, triple-space between lines so you can easily find your place, use heavier-than-normal paper so it is easy to pick up and turn the pages as needed, and use a portfolio so you can carry the manuscript securely.

Memorized Delivery

Completely memorizing a speech and delivering it without notes is known as memorized delivery (LibreTexts, 2021). Some students attempt to memorize their speech because they think it will make them feel more confident if they do not have to look at their notes; however, when their anxiety level spikes at the beginning of their speech and their mind goes blank for a minute, many admit they should have chosen a different delivery method. When using any of the other delivery methods, speakers still need to rely on their memory. An impromptu speaker must recall facts or experiences related to their topic, and speakers using a manuscript want to have some of their content memorized so they do not read their entire speech to their audience. The problem with memorized delivery overall is that it puts too much responsibility on our memory, which we all know from experience is fallible (LibreTexts, 2021).

Even with much practice, our memories can fail. If you do opt to use memorized delivery, make sure you have several “entry points” determined, so you can pick up at spots other than the very beginning of a speech if you lose your place and have to start again. Memorized delivery is very useful for speakers who are going to be moving around during a speech when carrying notes would be burdensome. I only recommend memorized delivery in cases where the speech is short (only one to two minutes), the speech is personal (like a brief toast), or the speech will be repeated numerous times (like a tour guide’s story), and even in these cases, it may be perfectly fine to have notes. Many students think that their anxiety and/or delivery challenges will vanish if they just memorize their speech only to find that they are more anxious and have more problems.

Extemporaneous Delivery

Extemporaneous delivery entails memorizing the overall structure and main points of a speech and then speaking from keyword/key-phrase notes (LibreTexts, 2021). This delivery mode brings together many of the strengths of the previous three methods. Since you only internalize and memorize the main structure of a speech, you do not have to worry as much about the content and delivery seeming stale. Extemporaneous delivery brings in some of the spontaneity of impromptu delivery but still allows a speaker to carefully plan the overall structure of a speech and incorporate supporting materials that include key facts, quotations, and paraphrased information (LibreTexts, 2021). You can also more freely adapt your speech to fit various audiences and occasions, since not every word and sentence is predetermined. This can be especially beneficial when you deliver a speech multiple times.

When preparing a speech that you will deliver extemporaneously, you will want to start practicing your speech early and then continue to practice as you revise your content. Investing quality time and effort into the speech-outlining process helps with extemporaneous delivery. As you put together your outline, you are already doing the work of internalizing the key structure of your speech. Read parts of your outline aloud as you draft them to help ensure they are written in a way that makes sense and is easy for you to deliver.

By the time you complete the formal, full-sentence outline, you should have already internalized much of the key information in your speech. Now, you can begin practicing with the full outline. As you become more comfortable with the content of your full outline, start to convert it into your speaking outline. Take out information that you know well and replace it with a keyword or key phrase that prompts your memory. You will probably want to leave key quotes, facts, and other paraphrased information, including your verbal source citation information, on your delivery outline so you make sure to include it in your speech. Once you’ve converted your full outline into your speaking outline, practice it a few more times, making sure to take some time between each practice session so you don’t inadvertently start to memorize the speech word for word. The final product should be a confident delivery of a well-organized and structured speech that is conversational and adaptable to various audiences and occasions.

Practicing Your Speech

1: Practice as you are working through your ideas and drafting your outline. 2: Practice for someone and get feedback. 3: Put the final changes on the speech.

Practicing a speech is essential, and practice sessions can be more or less useful depending on how you approach them (Dlugan, 2008). There are three primary phases to the practice process. In the first phase, you practice as you are working through your ideas and drafting your outline. In the second, you practice for someone and get feedback (Dlugan, 2008). In the third, you put the final changes on the speech.

Start practicing your speech early, as you are working through your ideas, by reading sections aloud as you draft them into your working outline. This will help ensure your speech is fluent and sounds good for the audience. Start to envision the audience while you practice and continue to think about them throughout the practicing process. This will help minimize anxiety when you actually have them sitting in front of you. Once you have completed your research and finished a draft of your outline, you will have already practiced your speech several times, as you were putting it together. Now, you can get feedback on the speech as a whole.

You begin to solicit feedback from a trusted source in the second phase of practicing your speech (Dlugan, 2008). This is the most important phase of practicing, and the one that most speakers do not complete. Beginning speakers may be nervous to practice in front of someone. That is normal. However, review the strategies for managing anxiety discussed earlier in this chapter and try to face that anxiety. After all, you will have to face a full audience when you deliver the speech, so getting used to speaking in front of someone can only help you at this point. Choose someone who will give you constructive feedback on your speech. Before you practice for them, explain the assignment or purpose of the speech. When practicing for a classroom speech, you may even want to give the person the assignment guidelines or a feedback sheet that has some key things for them to look for. Ask them for feedback on content and delivery. Almost anyone is good at evaluating delivery, but it is more difficult to evaluate content. In addition, in most cases, the content of your speech will be account for more of your grade. Also, begin to time your speech at this point, so you can determine if it meets any time limits that you have.

In addition to practicing for a trusted source for feedback, you may want to audio or video record your speech (Dlugan, 2008). This can be useful because it provides an objective record that you can then compare with the feedback you got from your friend and to your own evaluation of your speech. The most important part of this phase is incorporating the feedback you receive into your speech. If you practice for someone, get feedback, and then do not do anything with the feedback, then you have wasted your time and theirs. Use the feedback to assess whether or not you met your speaking goals. Was your thesis supported? Was your specific purpose met? Did your speech conform to any time limits that were set? Based on your answers to these questions, you may need to make some changes to your content or delivery, so do not put this part of practicing off to the last minute. Once the content has been revised as needed, draft your speaking outline and move on to the next phase of practice.

During the third and final phase of practice, you are putting the final changes on your speech. You should be familiar with the content based on your early practice sessions. You have also gotten feedback and incorporated that feedback into the speech. Your practice sessions at this point should pre-create, as much as possible, the conditions in which you will be giving your speech. You should have your speaking outline completed so you can practice with it. It is important to be familiar with the content on your note cards or speaking outline so you will not need to rely on it so much during the actual delivery. You may also want to practice in the type of clothing you will be wearing on speech day. This can be useful if you are wearing something you do not typically wear—a suit for example—so you can see how it might affect your posture, gestures, and overall comfort level.

If possible, at least one practice session in the place you will be giving the speech can be very helpful; especially if it is a room you are not familiar with. Make sure you are practicing with any visual aids or technology you will use so you can be familiar with it and it does not affect your speech fluency. (Dlugan, 2008).Continue to time each practice round. If you are too short or too long, you will need to go back and adjust your content some more. Always adjust your content to fit the time limit; do not try to adjust your delivery. Trying to speed talk or stretch things out to make a speech faster or longer is a mistake that will ultimately hurt your delivery, which will hurt your credibility. The overall purpose of this phase of practicing is to minimize surprises that might throw you off on speech day.

Vocal Delivery

Vocal delivery includes components of speech delivery that relate to your voice. These include rate, volume, pitch, articulation, pronunciation, and fluency. Our voice is important to consider when delivering our speech for two main reasons. First, vocal delivery can help us engage and interest the audience. Second, vocal delivery helps ensure we communicate our ideas clearly.

Speaking for Engagement

We have all had the displeasure of listening to an unengaging speaker. Even though the person may care about his or her topic, an unengaging delivery that does not communicate enthusiasm will translate into a lack of interest for most audience members (Davis, 2021). Although a speaker can be visually engaging by incorporating movement and gestures, a flat or monotone vocal delivery can be sedating or even annoying. Incorporating vocal variety in terms of rate, volume, and pitch is key to being a successful speaker.

Rate of speaking refers to how fast or slow you speak (Barnard, 2018). If you speak too fast, your audience will not be able to absorb the information you present. If you speak too slowly, the audience may lose interest. The key is to vary your rate of speaking in a middle range, staying away from either extreme, in order to keep your audience engaged. In general, a higher rate of speaking signals that a speaker is enthusiastic about his or her topic. Speaking slowly may lead the audience to infer that the speaker is uninterested, uninformed, or unprepared to present his or her own topic. These negative assumptions, whether they are true or not, are likely to hurt the credibility of the speaker (Barnard, 2018). The goal is to speak at a rate that will interest the audience and will effectively convey your information. Speaking at a slow rate throughout a speech would likely bore an audience, but that is not a common occurrence.

Volume refers to how loud or soft your voice is. As with speaking rate, you want to avoid the extremes of being too loud or too soft, but still vary your volume within an acceptable middle range (Packard, 2020). When speaking in a typically sized classroom or office setting that seats about twenty-five people, using a volume a few steps above a typical conversational volume is usually sufficient. When speaking in larger rooms, you will need to project your voice. You may want to look for nonverbal cues from people in the back rows or corners, like leaning forward or straining to hear, to see if you need to adjust your volume more. Obviously, in some settings, a microphone will be necessary so the entire audience can hear you. Like rate, audiences use volume to make a variety of judgments about a speaker. Sometimes, softer speakers are judged as meek (Packard, 2020). This may lead to lowered expectations for the speech or less perceived credibility. Loud speakers may be seen as overbearing or annoying, which can lead audience members to disengage from the speaker and message. Be aware of the volume of your voice and, when in doubt, increase your volume a notch, since beginning speakers are more likely to have an issue of speaking too softly rather than too loudly.

Pitch refers to how high or low a speaker’s voice is. As with other vocal qualities, there are natural variations among people’s vocal pitch. Unlike rate and volume, we have less control over pitch. For example, males generally have lower pitched voices than females. Despite these limitations, each person still has the capability to change their pitch across a range large enough to engage an audience. Changing pitch is a good way to communicate enthusiasm and indicate emphasis or closure (Scotti, 2015). In general, our pitch goes up when we are discussing something exciting. Our pitch goes down slightly when we emphasize a serious or important point. Lowering pitch is also an effective way to signal transitions between sections of your speech or the end of your speech, which cues your audience to applaud and avoids an awkward ending.

Of the vocal components of delivery discussed so far, pitch seems to give beginning speakers the most difficulty. It is as if giving a speech temporarily numbs their ability to vary their pitch. Record yourself practicing your speech to help determine if the amount of pitch variety and enthusiasm you think you convey while speaking actually comes through. Speakers often assume that their pitch is more varied and their delivery more enthusiastic than the audience actually perceives it to be (Scotti, 2015). Many students note this on the self-evaluations they write after viewing their recorded speech.

Vocal Variety

Overall, the lesson to take away from this section on vocal delivery is that variety is key. Vocal variety includes changes in your rate, volume, and pitch that can make you look more prepared, seem more credible, and be able to engage your audience better (Moore, 2015). Employing vocal variety is not something that takes natural ability or advanced skills training. It is something that beginning speakers can start working on immediately and everyone can accomplish. The key is to become aware of how you use your voice when you speak, and the best way to do this is to record yourself (Moore, 2015). We all use vocal variety naturally without thinking about it during our regular conversations, and many of us think that this tendency will translate over to our speaking voices. This is definitely not the case for most beginning speakers. Unlike in your regular conversations, it will take some awareness and practice to use vocal variety in speeches. I encourage students to make this a delivery priority early on. Since it is something anyone can do, improving in this area will add to your speaking confidence, which usually translates into better speeches and better grades further on.

Speaking for Clarity

Clarity: articulation, pronunciation, fluency.

In order to be an effective speaker, your audience should be able to understand your message and digest the information you present (Rampton, 2021). Audience members will make assumptions about our competence and credibility based on how we speak. As with other aspects of speech delivery, many people are not aware that they have habits of speech that interfere with their message clarity. Since most of our conversations are informal and take place with people we know, many people do not make a concerted effort to articulate every word clearly and pronounce every word correctly (Rampton, 2021). Most of the people we talk to either do not notice our errors or do not correct us if they do notice. Since public speaking is generally more formal than our conversations, we should be more concerned with the clarity of our speech.

Articulation

Articulation refers to the clarity of sounds and words we produce. If someone is articulate, they speak words clearly, and speakers should strive to speak clearly. Poor articulation results when speakers do not speak clearly (Ward, 2020). For example, a person may say dinnt instead of didn’t , gonna instead of going to , wanna instead of want to , or hunnerd instead of hundred . Unawareness and laziness are two common challenges to articulation. As with other aspects of our voice, many people are unaware that they regularly have errors in articulation. Recording yourself speak and then becoming a higher self-monitor are effective ways to improve your articulation. Laziness, on the other hand, requires a little more motivation to address. Some people just get in the habit of not articulating their words well. Both mumbling and slurring are examples of poor articulation. In informal settings, this type of speaking may be acceptable, but in formal settings, it will be evaluated negatively. It will hurt a speaker’s credibility. Perhaps the promise of being judged more favorably is enough to motivate a mumbler to speak more clearly.

When combined with a low volume, poor articulation becomes an even greater problem. Doing vocal warm-ups like the ones listed in Section 10.1 “Managing Public Speaking Anxiety” or tongue twisters can help prime your mouth, lips, and tongue to articulate words more clearly. When you notice that you have trouble articulating a particular word, you can either choose a different word to include in your speech or you can repeat it a few times in a row in the days leading up to your speech to get used to saying it.

Pronunciation

Unlike articulation, which focuses on the clarity of words, pronunciation refers to speaking words correctly, including the proper sounds of the letters and the proper emphasis (Shtern, 2017). Mispronouncing words can damage a speaker’s credibility, especially when the correct pronunciation of a word is commonly known. We all commonly run into words that we are unfamiliar with and therefore may not know how to pronounce. Here are three suggestions when faced with this problem. First, look the word up in an online dictionary. Many dictionaries have a speaker icon with their definitions, and when you click on it, you can hear the correct pronunciation of a word. Some words have more than one pronunciation—for example, Caribbean —so choosing either of the accepted pronunciations is fine. Just remember to use consistently that pronunciation to avoid confusing your audience. If a word does not include an audio pronunciation, you can usually find the phonetic spelling of a word, which is the word spelled out the way it sounds.

Second, there will occasionally be words that you cannot locate in a dictionary. These are typically proper nouns or foreign words. In this case, use the “phone-a-friend” strategy. Call up the people you know who have large vocabularies or are generally smart when it comes to words, and ask them if they know how to pronounce it. If they do, and you find them credible, you are probably safe to take their suggestion.

Third, “fake it ‘til you make it” should only be used as a last resort. If you cannot find the word in a dictionary and your smart friends do not know how to pronounce it, it is likely that your audience will also be unfamiliar with the word. In that case, using your knowledge of how things are typically pronounced, decide on a pronunciation that makes sense and confidently use it during your speech. Most people will not question it. In the event that someone does correct you on your pronunciation, thank him or her for correcting you and adjust your pronunciation.

Fluency refers to the flow of your speaking. To speak with fluency means that your speech flows well and that there are not many interruptions to that flow. Two main disfluencies or problems affect the flow of a speech. Fluency hiccups are unintended pauses in a speech that usually result from forgetting what you were saying, being distracted, or losing your place in your speaking notes. Fluency hiccups are not the same as intended pauses, which are useful for adding emphasis or transitioning between parts of a speech. While speakers should try to minimize fluency hiccups, even experienced speakers need to take an unintended pause sometimes to get their bearings or to recover from an unexpected distraction. Fluency hiccups become a problem when they happen regularly enough to detract from the speaker’s message.

Verbal fillers are words that speakers use to fill in a gap between what they were saying and what they are saying next (Hennessy, 2019). Common verbal fillers include um , uh , ah , er , you know , and like . The best way to minimize verbal fillers is to become a higher self-monitor and realize that you use them. Many students are surprised when they watch the video of their first speech and realize they said “um” thirty times in three minutes. Gaining that awareness is the first step in eliminating verbal fillers, and students make noticeable progress with this between their first and second speeches (Hennessy, 2019). If you do lose your train of thought, having a brief fluency hiccup is better than injecting a verbal filler, because the audience may not even notice the pause or may think it was intentional.

9.3 Physical Delivery

Physical delivery.

Many speakers are more nervous about physical delivery than vocal delivery. Putting our bodies on the line in front of an audience often makes us feel more vulnerable than putting our voice out there. Yet most audiences are not as fixated on our physical delivery as we think they are. Knowing this can help relieve some anxiety, but it does not give us a free pass when it comes to physical delivery. We should still practice for physical delivery that enhances our verbal message. Physical delivery of a speech involves nonverbal communication through the face and eyes, gestures, and body movements.

Physical Delivery and the Face

We tend to look at a person’s face when we are listening to them (Hoffler, 2016). Again, this often makes people feel uncomfortable and contributes to their overall speaking anxiety. Many speakers do not like the feeling of having “all eyes” on them, even though having a room full of people avoiding making eye contact with you would be much more awkward. Remember, it is a good thing for audience members to look at you, because it means they are paying attention and interested. Audiences look toward the face of the speaker for cues about the tone and content of the speech.

Facial Expressions

Man with hands in the air expressing a surprised "what?!" gesture. His eyebrows are raised, mouth open, eyes looking to the side.

Facial expressions can help bring a speech to life when used by a speaker to communicate emotions and demonstrate enthusiasm for the speech (Hoffler, 2016). As with vocal variety, we tend to use facial expressions naturally and without conscious effort when engaging in day-to-day conversations. Yet many speakers’ expressive faces turn “deadpan” when they stand in front of an audience. Some people naturally have more expressive faces than others do have—think about the actor Jim Carey’s ability to contort his face as an example. However, we can also consciously control and improve on our facial expressions to be speakers that are more effective. As with other components of speech delivery, becoming a higher self-monitor and increasing your awareness of your typical delivery habits can help you understand, control, and improve your delivery. Although you should not only practice your speech in front of a mirror, doing so can help you get an idea of how expressive or unexpressive your face is while delivering your speech.

Facial expressions help set the emotional tone for a speech, and it is important that your facial expressions stay consistent with your message (Hoffler, 2016). In order to set a positive tone before you start speaking, briefly look at the audience and smile. A smile is a simple but powerful facial expression that can communicate friendliness, openness, and confidence. Facial expressions communicate a range of emotions and are associated with various moods or personality traits.

For example, combinations of facial expressions can communicate that a speaker is tired, excited, angry, confused, frustrated, sad, confident, smug, shy, or bored, among other things. Even if you are not bored, for example, a slack face with little animation may lead an audience to think that you are bored with your own speech, which is not likely to motivate them to be interested. So make sure your facial expressions are communicating an emotion, mood, or personality trait that you think your audience will view favorably. Also, make sure your facial expressions match with the content of your speech. When delivering something lighthearted or humorous, a smile, bright eyes, and slightly raised eyebrows will nonverbally enhance your verbal message. When delivering something serious or somber, a furrowed brow, a tighter mouth, and even a slight head nod can enhance that message. If your facial expressions and speech content are not consistent, your audience could become confused by the conflicting messages, which could lead them to question your honesty and credibility.

Eye Contact

Eye contact is an important element of nonverbal communication in all communication settings. Eye contact can also be used to establish credibility and hold your audience’s attention (Barnard, 2017). We often interpret a lack of eye contact to mean that someone is not credible or not competent, and as a public speaker, you do not want your audience thinking either of those things. Eye contact holds attention because an audience member who knows the speaker is making regular eye contact will want to reciprocate that eye contact to show that they are paying attention. This will also help your audience remember the content of your speech better, because acting as if we are paying attention actually leads us to pay attention and better retain information.

Norms for eye contact vary among cultures (Barnard, 2017). Therefore, it may be difficult for speakers from countries that have higher power distances or are more collectivistic to get used to the idea of making direct and sustained eye contact during a speech. In these cases, it is important for the speaker to challenge himself or herself to integrate some of the host culture’s expectations and for the audience to be accommodating and understanding of the cultural differences.

Physical Delivery and the Body

Have you ever gotten dizzy as an audience member because the speaker paced back and forth? Anxiety can lead us to do some strange things with our bodies, like pacing, that we do not normally do, so it is important to consider the important role that your body plays during your speech. We call extra movements caused by anxiety nonverbal adaptors . Most of them manifest as distracting movements or gestures. These nonverbal adaptors, like tapping a foot, wringing hands, playing with a paper clip, twirling hair, jingling change in a pocket, scratching, and many more, can definitely detract from a speaker’s message and credibility. Conversely, a confident posture and purposeful gestures and movement can enhance both.

Posture is the position we assume with our bodies, either intentionally or out of habit. Although people, especially young women, used to be trained in posture, often by having them walk around with books stacked on their heads, you should use a posture that is appropriate for the occasion while still positioning yourself in a way that feels natural. In a formal speaking situation, it is important to have an erect posture that communicates professionalism and credibility (Clayton, 2018). However, a military posture of standing at attention may feel and look unnatural in a typical school or business speech. In informal settings, it may be appropriate to lean on a table or lectern, or even sit among your audience members (Clayton, 2018). Head position is also part of posture. In most speaking situations, it is best to keep your head up, facing your audience. A droopy head does not communicate confidence. Consider the occasion important, as an inappropriate posture can hurt your credibility.

Gestures include arm and hand movements. We all go through a process of internalizing our native culture from childhood. An obvious part of this process is becoming fluent in a language. Perhaps less obvious is the fact that we also become fluent in nonverbal communication, gestures in particular. We all use hand gestures while we speak, but we didn’t ever take a class in matching verbal communication with the appropriate gestures; we just internalized these norms over time based on observation and put them into practice. By this point in your life, you have a whole vocabulary of hand movements and gestures that spontaneously come out while you are speaking. Some of these gestures are emphatic and some are descriptive (Koch, 2007).

Emphatic gestures are the most common hand gestures we use, and they function to emphasize our verbal communication and often relate to the emotions we verbally communicate (Toastmasters International, 2011). Pointing with one finger or all the fingers straight out is an emphatic gesture. We can even bounce that gesture up and down to provide more emphasis. Moving the hand in a circular motion in front of our chest with the fingers spread apart is a common emphatic gesture that shows excitement and often accompanies an increased rate of verbal speaking. We make this gesture more emphatic by using both hands. Descriptive gestures function to illustrate or refer to objects rather than emotions (Toastmasters International, 2011). We use descriptive gestures to indicate the number of something by counting with our fingers or the size, shape, or speed of something. Our hands and arms are often the most reliable and easy-to-use visual aids a speaker can have.

While the best beginning strategy is to gesture naturally, you also want to remain a high self-monitor and take note of your typical patterns of gesturing. If you notice that you naturally gravitate toward one particular gesture, make an effort to vary your gestures more. You also want your gestures to be purposeful, not limp or lifeless.

Man on stage with a powerpoint clicker in one hand, standing away from the podium with his legs bent a little, as if almost ready to walk.

Sometimes movement of the whole body, instead of just gesturing with hands, is appropriate in a speech. When students are given the freedom to move around, it often ends up becoming floating or pacing, which are both movements that comfort a speaker by expending nervous energy but only serve to distract the audience (Toastmasters International, 2011). Floating refers to speakers who wander aimlessly around, and pacing refers to speakers who walk back and forth in the same path. To prevent floating or pacing, make sure that your movements are purposeful. Many speakers employ the triangle method of body movement where they start in the middle, take a couple steps forward and to the right, then take a couple steps to the left, then return to the center. Obviously, you do not need to do this multiple times in a five- to ten-minute speech, as doing so, just like floating or pacing, tends to make an audience dizzy.

To make your movements appear more natural, time them to coincide with a key point you want to emphasize or a transition between key points. Minimize other movements from the waist down when you are not purposefully moving for emphasis. Speakers sometimes tap or shuffle their feet, rock, or shift their weight back and forth from one leg to the other. Keeping both feet flat on the floor, and still, will help avoid these distracting movements (Toastmasters International, 2011).

Credibility and Physical Delivery

Audience members primarily take in information through visual and auditory channels. Just as the information you present verbally in your speech can add to or subtract from your credibility, nonverbal communication that accompanies your verbal messages affects your credibility.

Professional Dress and Appearance

No matter what professional field you go into, you will need to consider the importance of personal appearance (Caffrey, 2020). Although it may seem petty or shallow to put so much emphasis on dress and appearance, impressions matter, and people make judgments about our personality, competence, and credibility based on how we look. In some cases, you may work somewhere with a clearly laid out policy for personal dress and appearance. In many cases, the suggestion is to follow guidelines for “business casual.”

Despite the increasing popularity of this notion over the past twenty years, people’s understanding of what business casual means is not consistent (Caffrey, 2020). The formal dress codes of the mid-1900s, which required employees to wear suits and dresses, gave way to the trend of business casual dress, which seeks to allow employees to work comfortably while still appearing professional. While most people still dress more formally for job interviews or high-stakes presentations, the day-to-day dress of working professionals varies.

Visual Aids and Delivery

Visual aids play an important role in conveying supporting material to your audience. They also tie to delivery, since using visual aids during a speech usually requires some physical movements. It is important not to let your use of visual aids detract from your credibility (Beqiri, 2018). Many good speeches are derailed by posters that fall over, videos with no sound, and uncooperative PowerPoint presentations.

Figure 9.1: Systematic desensitization can include giving more public speeches, taking communication courses, or imagining public speaking scenarios. William Moreland. 2019. Unsplash license . https://unsplash.com/photos/GkWP64truqg

Figure 9.2: Vocal warm-up exercises. Andrea Piacquadio. 2020. Pexels license . https://www.pexels.com/photo/man-in-red-polo-shirt-3779453/

Figure 9.3: Primary phases to the practice process. Kindred Grey. 2022. CC BY 4.0 .

Figure 9.4: Three facets of speaking for clarity. Kindred Grey. 2022. CC BY 4.0 .

Figure 9.5: Facial expressions set the tone for a speech, and should be consistent with your message. Afif Kusuma. 2021. Unsplash license . https://unsplash.com/photos/F3dFVKj6q8I

Figure 9.6: To make your movements appear natural, time them to coincide with a key point. Product School. 2019. Unsplash license . https://unsplash.com/photos/S3hhrqLrgYM

Section 9.1

Allen, M., Hunter, J. E., & Donohue, W. A. (1989). Meta-analysis of self-report data on the effectiveness of public speaking anxiety treatment techniques. Communication Education, 38 (1), 54–76. https://doi.org/10.1080/03634528909378740

Bodie, G. D. (2010). A racing heart, rattling knees, and ruminative thoughts: Defining, explaining, and treating public speaking anxiety. Communication Education, 59 (1), 70–105. https://doi.org/10.1080/03634520903443849

Motley, M. T. (2009). COM therapy. In J. A. Daly, J. C. McCroskey, J. Ayres, T. Hopf, and D. M. Ayers Sonandré (Eds.), Avoiding communication: Shyness, reticence, and communication apprehension (pp. 379-400) (3rd ed.). Hampton Press.

Priem, J. S., & Haunani Solomon, D. (2009). Comforting apprehensive communicators: The effects of reappraisal and distraction on cortisol levels among students in a public speaking class. Communication Quarterly, 57 (3), 259-281.

Section 9.2

Barnard, D. (2018, January 20). Average speaking rate and words per minute . https://virtualspeech.com/blog/average-speaking-rate-words-per-minute

Davis, B. (2021, June 1). Why is audience engagement important? https://www.mvorganizing.org/why-is-audience-engagement-important/

Hennessy, C. (2019, March 27). Verbal filler: How to slow the flow . https://www.throughlinegroup.com/2019/03/27/verbal-filler-how-to-slow-the-flow/

LibreTexts. (2021, February 20). Methods of speech delivery . https://socialsci.libretexts.org/Bookshelves/Communication/Public_Speaking/Exploring_Public_Speaking_(Barton_and_Tucker)/11%3A_Delivery/11.02%3A_Methods_of_Speech_Delivery

Moore, K. (2015, January 13). Public speaking tips: Use vocal variety like a pro! https://coachkiomi.com/best-public-speaking-tips-use-vocal-variety/

Packard, D. (2020, July 13). Speaking up: How to increase the volume of your voice . https://packardcommunications.com/speaking-up-how-to-increase-the-volume-of-your-voice/

Rampton, J. (2021, July 27). Learning to speak with clarity . https://www.calendar.com/blog/learning-to-speak-with-clarity/

Scotti, S. (2015, December 1). Vocal delivery: Take command of your voice . https://professionallyspeaking.net/vocal-delivery-take-command-of-your-voice-part-one/

Shtern, A. (2017, April 17). The importance of good pronunciation . https://shaneschools.com/en/the-importance-of-good-pronunciation/

Section 9.3

Barnard, D. (2017, October 24). The importance of eye contact during a presentation . https://virtualspeech.com/blog/importance-of-eye-contact-during-a-presentation

Beqiri, G. (2018, June 21). Using visual aids during a presentation or training session . https://virtualspeech.com/blog/visual-aids-presentation

Caffrey, A. (2020, February 25). The importance of personal appearance . http://www.publicspeakingexpert.co.uk/importanceofpersonalappearance.html

Clayton, D. (2018, October 31). The importance of good posture in public speaking . https://simplyamazingtraining.co.uk/blog/good-posture-public-speaking

Hoffler, A. (2016, June 7). Why facial expressions are important in public speaking . https://www.millswyck.com/2016/06/07/the-importance-of-facial-expression/

Koch, A. (2007). Speaking with a purpose (7th ed.). Pearson, 2007.

Toastmasters International. (2011). Gestures: Your body speaks . https://web.mst.edu/~toast/docs/Gestures.pdf

Fear or anxiety experience by a person due to real or perceived communication with another person or persons. This is a fear or anxiety that involves several types of communication not limited to public speaking.

Type of communication apprehension that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation

A type of cognitive restructuring that encourages people to think of public speaking as conversation rather than a performance

When a speaker has little or no time to prepare a speech

Speaking from a well written or printed document that contains the entirety of a speech

Completely memorizing a speech and delivering it without notes

Memorizing the overall structure and main points of a speech and then speaking from keyword/key-phrase notes

Refers to how fast or slow you speak

Refers to how loud or soft you speak

Refers to how high or low a speaker’s voice is

Changes in your rate, volume, and pitch that make you sound more prepared and credible

Refers to the clarity of sounds and words you pronounce

Whether you say the words correctly

Refers to the flow of your speaking

Unintended pauses in a speech that usually result from forgetting what you were saying, being distracted, or losing your place in speaking

The umms, uhhs, and other linguistic pauses of conversation

The feelings expressed on a person’s face

The act of looking directly into one another’s eyes

Extra movements caused by anxiety (i.e., tapping your foot, wringing your hands, playing with a paperclip, twirling hair, or scratching)

The position in which someone holds their body when standing or sitting

A movement of part of the body, especially a hand or the head, to express an idea or meaning

Communication in the Real World Copyright © by Faculty members in the School of Communication Studies, James Madison University is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License , except where otherwise noted.

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19.7 Spotlight on … Delivery/Public Speaking

Learning outcomes.

By the end of this section, you will be able to:

  • Implement various technologies effectively to address an audience, matching the capacities of each to the rhetorical situation.
  • Apply conventions of speech delivery, such as voice control, gestures, and posture.
  • Identify and show awareness of cultural considerations.

Think of a speech you have seen or heard, either in person, on television, or online. Was the speech delivered well, or was it poorly executed? What aspects of the performance make you say that? Both good and poor delivery of a speech can affect the audience’s opinion of the speaker and the topic. Poor delivery may be so distracting that even the message of a well-organized script with strong information is lost to the audience.

Speaking Genres: Spoken Word, Pulpit, YouTube, Podcast, Social Media

The world today offers many new (and old) delivery methods for script writing. While the traditional presidential address or commencement speech on a stage in front of a crowd of people is unlikely to disappear, newer script delivery methods are now available, including many that involve technology. From YouTube , which allows anyone to upload videos, to podcasts, which provide a platform for anyone, celebrities and noncelebrities alike, to produce a radio-like program, it seems that people are finding new ways to use technology to enhance communication. Free resources such as YouTube Studio and the extension TubeBuddy can be a good starting place to learn to create these types of media.

Voice Control

Whether the method is old or new, delivering communication in the speaking genre relies not only on words but also on the way those words are delivered. Remember that voice and tone are important in establishing a bond with your audience, helping them feel connected to your message, creating engagement, and facilitating comprehension. Vocal delivery includes these aspects of speech:

  • Rate of speech refers to how fast or slow you speak. You must speak slowly enough to be understood but not so slowly that you sound unnatural and bore your audience. In addition, you can vary your rate, speeding up or slowing down to increase tension, emphasize a point, or create a dramatic effect.
  • Volume refers to how loudly or softly you speak. As with rate, you do not want to be too loud or too soft. Too soft, and your speech will be difficult or impossible to hear, even with amplification; too loud, and it will be distracting or even painful for the audience. Ideally, you should project your voice, speaking from the diaphragm, according to the size and location of the audience and the acoustics of the room. You can also use volume for effect; you might use a softer voice to describe a tender moment between mother and child or a louder voice to emphatically discuss an injustice.
  • Pitch refers to how high or low a speaker’s voice is to listeners. A person’s vocal pitch is unique to that person, and unlike the control a speaker has over rate and volume, some physical limitations exist on the extent to which individuals can vary pitch. Although men generally have lower-pitched voices than women, speakers can vary their pitch for emphasis. For example, you probably raise your pitch naturally at the end of a question. Changing pitch can also communicate enthusiasm or indicate transition or closure.
  • Articulation refers to how clearly a person produces sounds. Clarity of voice is important in speech; it determines how well your audience understands what you are saying. Poor articulation can hamper the effect of your script and even cause your audience to feel disconnected from both you and your message. In general, articulation during a presentation before an audience tends to be more pronounced and dramatic than everyday communication with individuals or small groups. When presenting a script, avoid slurring and mumbling. While these may be acceptable in informal communication, in presented speech they can obscure your message.
  • Fluency refers to the flow of speech. Speaking with fluency is similar to reading with fluency. It’s not about how fast you can speak, but how fluid and meaningful your speech is. While inserting pauses for dramatic effect is perfectly acceptable, these are noticeably different from awkward pauses that result from forgetting a point, losing your place, or becoming distracted. Practicing your speech can greatly reduce fluency issues. A word on verbal fillers , those pesky words or sounds used to fill a gap or fluency glitch: utterances such as um , ah , and like detract from the fluency of your speech, distract the audience from your point, and can even reduce your credibility. Again, practice can help reduce their occurrence, and self-awareness can help you speak with more fluency.

Gestures and Expressions

Beyond vocal delivery, consider also physical delivery variables such as gestures and facial expressions . While not all speech affords audiences the ability to see the speaker, in-person, online, and other forms of speech do. Gestures and facial expressions can both add to and detract from effective script delivery, as they can help demonstrate emotion and enthusiasm for the topic. Both have the ability to emphasize points, enhance tone, and engage audiences.

Eye contact is another form of nonverbal, physical communication that builds community, communicates comfort, and establishes credibility. Eye contact also can help hold an audience’s attention during a speech. It is advisable to begin your speech by establishing eye contact with the audience. One idea is to memorize your opening and closing statements to allow you to maintain consistent eye contact during these important sections of the script and strengthen your connection with the audience.

Although natural engagement through gestures, facial expressions, and eye contact can help an audience relate to a presenter and even help establish community and trust, these actions also can distract audiences from the content of the script if not used purposefully. In general, as with most delivery elements, variation and a happy medium between “too much” and “too little” are key to an effective presentation. Some presenters naturally have more expressive faces, but all people can learn to control and use facial expressions and gestures consciously to become more effective speakers. Practicing your speech in front of a mirror will allow you to monitor, plan, and practice these aspects of physical delivery.

Posture and Movement

Other physical delivery considerations include posture and movement. Posture is the position of the body. If you have ever been pestered to “stand up straight,” you were being instructed on your posture. The most important consideration for posture during a speech is that you look relaxed and natural. You don’t want to be slumped over and leaning on the podium or lectern, but you also don’t want a stiff, unnatural posture that makes you look stilted or uncomfortable. In many speeches, the speaker’s posture is upright as they stand behind a podium or at a microphone, but this is not always the case. Less formal occasions and audiences may call for movement of the whole body. If this informality fits your speech, you will need to balance movement with the other delivery variables. This kind of balance can be challenging. You won’t want to wander aimlessly around the stage or pace back and forth on the same path. Nor will you want to shuffle your feet, rock, or shift your weight back and forth. Instead, as with every other aspect of delivery, you will want your movements to be purposeful, with the intention of connecting with or influencing your audience. Time your movements to occur at key points or transitions in the script.

Cultural Considerations

Don’t forget to reflect on cultural considerations that relate to your topic and/or audience. Cultural awareness is important in any aspect of writing, but it can have an immediate impact on a speech, as the audience will react to your words, gestures, vocal techniques, and topic in real time. Elements that speakers don’t always think about—including gestures, glances, and changes in tone and inflection—can vary in effectiveness and even politeness in many cultures. Consideration for cultural cues may include the following:

  • Paralanguage : voiced cultural considerations, including tone, language, and even accent.
  • Kinesics : body movements and gestures that may include facial expressions. Often part of a person’s subconscious, kinesics can be interpreted in various ways by members of different cultures. Body language can include posture, facial expressions (smiling or frowning), and even displays of affection.
  • Proxemics : interpersonal space that regulates intimacy. Proxemics might indicate how close to an audience a speaker is located, whether the speaker moves around, and even how the speaker greets the audience.
  • Chronemics : use of time. Chronemics refers to the duration of a script.
  • Appearance : clothing and physical appearance. The presentation of appearance is a subtle form of communication that can indicate the speaker’s identity and can be specific to cultures.

Stage Directions

You can think proactively about ways to enhance the delivery of your script, including vocal techniques, body awareness, and cultural considerations. Within the draft of your script, create stage directions . An integral part of performances such as plays and films, stage directions can be as simple as writing in a pause for dramatic effect or as complicated as describing where and how to walk, what facial expressions to make, or how to react to audience feedback.

Look at this example from the beginning of the student sample. Stage directions are enclosed in parentheses and bolded.

student sample text Several years ago, I sat in the waiting area of a major airport, trying to ignore the constant yapping of a small dog cuddled on the lap of a fellow passenger. An airline rep approached the woman and asked the only two questions allowed by law. (high-pitched voice with a formal tone) “Is that a service animal? (pause) What service does it provide for you?” end student sample text

student sample text (bold, defiant, self-righteous tone) “Yes. It keeps me from having panic attacks,” the woman said defiantly, and the airline employee retreated. (move two steps to the left for emphasis) end student sample text

student sample text Shortly after that, another passenger arrived at the gate. (spoken with authority) She gripped the high, stiff handle on the harness of a Labrador retriever that wore a vest emblazoned with the words “The Seeing Eye.” (speed up speech and dynamic of voice for dramatic effect) Without warning, the smaller dog launched itself from its owner’s lap, snarling and snapping at the guide dog. (move two steps back to indicate transition) end student sample text

Now it’s your turn. Using the principle illustrated above, create stage directions for your script. Then, practice using them by presenting your script to a peer reviewer, such as a friend, family member, or classmate. Also consider recording yourself practicing your script. Listen to the recording to evaluate it for delivery, fluency, and vocal fillers. Remember that writing is recursive: you can make changes based on what works and what doesn’t after you implement your stage directions. You can even ask your audience for feedback to improve your delivery.

Podcast Publication

If possible, work with your instructor and classmates to put together a single podcast or a series of podcasts according to the subject areas of the presentations. The purpose of these podcasts should be to invite and encourage other students to get involved in important causes. Work with relevant student organizations on campus to produce and publicize the podcasts for maximum impact. There are many free resources for creating podcasts, including Apple’s GarageBand and Audacity .

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what is speech delivery

Speech Delivery Tactics To Win Your Audience And Make Your Point

Speech delivery

Speech delivery is how you present what you have to say in your speech. There are four main kinds of speech delivery: impromptu, extemporaneous, manuscript, and memorized. What also counts in any speech delivery is how you use your voice and how you present yourself. 

No matter what you have to say to an audience, the way you say it is what drives the point home. Speech delivery is the compounded effect of verbal and non-verbal messaging.

The words you share are the core of your speech, but body language, facial expressions, and tone of voice are what listeners often relate to.

Table of Contents

What Are The 4 Types Of Speech Delivery?

How you deliver your speech depends on the circumstances surrounding the speech.

1. Impromptu Speech Delivery:

Impromptu speaking is done without planning and often without notice. You might be asked to say a few words on a topic at a meeting or upon accepting an award you weren’t expecting to win. When in a new group, the leader might call upon you to introduce yourself as part of an icebreaker exercise.

For an impromptu speech, you are unlikely to have visual aids on hand to accompany the words, but you can still be poised and confident, use eye contact, and accent your words with meaningful gestures.

If you are in the public eye, you might expect to be interviewed on the spot at any time. You should have some pre-planned responses to questions about policy so you get your message across even in impromptu opportunities.

Impromptu speech delivery

2. Extemporaneous Speaking Delivery:

An extemporaneous speech is well-planned but not memorized and given from notes. You follow the note cards as you cover the main points, but the specific lines are ad-libbed.

Speaking extemporaneously from note cards allows you to maintain better eye contact, add anecdotal stories, and be flexible with the presentation.

Speech delivery - extemporaneous

3. Manuscript Speech Delivery:

If a speech needs to be delivered in very measured and precise terms, manuscript speaking might be the perfect solution. The s peaker reads a manuscript speech from paper or a teleprompter . Having the words written down so they can be read word-for-word ensures it is done accurately when a precise message matters.

Speeches such as the President’s State of the Union are manuscript speeches. To make them flow correctly and not sound like the speaker is reading disconnected words, they should be formatted for easy reading.

Manuscript speech deliver - 2023 State of the Union

4. Memorized Speech Delivery: 

Sometimes there are situations where a person needs or wants to memorize a speech, just like actors do. Speeches at weddings or funeral eulogies are examples of times when the message should be given from memory.

Without looking down at notes or a paper, people sometimes try so hard to remember their words that they fail to connect with the audience. They don’t maintain eye contact or use voice inflection or vocal variety, and their speech can sound monotone.

A eulogy is usually a memorized speech

Is there a preferred type of delivery? The type of speech delivery depends on the occasion, but extemporaneous speeches are the most natural sounding to the audience. If the speaker has practiced the speeches, including when to use any prepared visual aids or props, the speech delivery should be smooth.

What Are The 7 Cs Of Speech Delivery?

Public speaking is communication. The quality of your speech depends on putting the  7 Cs of communication  into practice.

  • Clear:  Public speaking needs to be clear in its structure and presentation. A good speech makes it points to audience members with apparent logic . Avoid excessive jargon or technical terms, slang, idioms, confusing vocabulary, and remoted-sound passive voice makes the verbiage relatable . The speaker’s articulation should be crisp to easily understand every word.
  • Concise:  Everything you say should be relevant . Interesting stories or irrelevant material that fills time but lacks value are just fluff that dilutes the strength of your speech.
  • Concrete:  Concrete details are tangible things that add to the main point of your speech. Use language and examples that show your expertise and knowledge on the topic. Even if the speech is based on opinion, you should back up your position with facts.
  • Correct:  Speech content should be accurate and based on thorough research. The words and grammar you use and your pronunciation should be correct to prevent the audience from fixating on errors.
  • Coherent and Cohesive:  All the points in a speech should come together into a main speech topic. Transitions that link thoughts are helpful for this purpose.
  • Complete:  Though you have a limited time to present your speech, it should include c omplete thoughts about the important points you are trying to make.
  • Courteous:  Your audience has taken time out of their day to listen to your speech. You should make your presentation engaging and relatable , with language appropriate to your audience and tone appropriate to the occasion.

What Is The Difference Between Speech Delivery And Voice?

Vocal delivery  includes different components of speech. This includes the rate at which you speak, your volume, pitch, pronunciation, articulation, and fluency. Do you enunciate words carefully? Are you speaking too loudly or softly? Do you use voice inflection to make points and prevent monotony? Can you correctly pronounce the words you are using?

Speech delivery  includes not just your voice but facial expressions, eye contact, gesture, use of props and visual aids, etc. Nonverbal communication elements such as body language can help make an effective speech even more powerful.

Speech delivery - making it a presenattion

What Is The Difference Between A Speech And A Presentation?

Speeches are the words you deliver. When you add visual aids, you make it a presentation.

Visual aids can vary from a PowerPoint or Google slide show to a trifold board to a prop you can display or hold. Using them correctly is valuable presentation skill.

If you are giving a presentation to convince a client that your company is the best to represent it, you might use PowerPoint. However, if you are giving a demonstration speech on how to fly fish, you might have a fly fishing rod in your hand when speaking.

There is a difference between a speech and a presentation, but many people use the two terms interchangeably.

What Is The Importance Of A Good Delivery In Speech?

Good delivery can make all the difference in giving a powerful speech. The delivery phase starts as soon as you step in front of an audience. First, get the audience’s attention by introducing who you are and perhaps jumping right into an exciting opening to hook them.

Whether your speech is impromptu, extemporaneous, memorized, or manuscript, you can wow the audience with your delivery.

Determining which is best for your speech depends on your intent and the situation.

What Is Good Delivery In Speech?

Unless you are called upon to give an impromptu speech that catches you by surprise, you should come to the podium ready to go with a well-structured speech honed to perfection through practice.

When giving a speech, there are specific aspects to delivering a powerful speech.

  • Dress Appropriately:  You may wear a suit or business casual, but your dress should be a notch above what the audience is wearing
  • Posture:  Stand tall with good posture. Don’t bend over or lean on the lectern or podium.
  • Establish Credibility : The speaker’s credibility goes a long way to convincing people you know what you are talking about. Be certain to establish that with the audience.
  • Notes:  Consider using notecards instead of a transcript of your speech. This encourages natural pauses for eye contact. Make sure your note cards are formatted to be useful to you with large type and critical concepts you need to mention.
  • Eye Contact : Looking up at the audience is very important to giving a good speech.
  • Gestures : Gestures do not come naturally to every speaker, so use gestures if you can do so comfortably and without looking awkward. Practice what you will do with your hands as you rehearse your speech.
  • Getting Started:  Start with an attention grabber that may be a story, joke, or relevant statistic. You want to generate audience interest early on.
  • Avoid Weak Words:  Practice enough that you have eliminated the “umms” and “okays” from your vocabulary.
  • Speed:  Make sure you are not speaking too quickly or too slowly. Find balance.
  • Voice Inflection:  Work on varying your voice inflection so you do not sound monotone.

Speech delivery before a crowd

What Is The Difference Between Slow And Fast Delivery?

A good speaker controls both speed and inflection to keep the speech from becoming monotonous.

Sometimes it is appropriate to speed up your speaking to prove a point. Fast speaking can convey excitement or urgency .

If your timing gets off track, you may need to alter your delivery speed. When practicing your speech, you should develop a Plan B so you can cut your text down if you need to without compromising the speech. If you have extra time, you can add some additional prepared material.

What Is The Best Way To Improve Your Speech Delivery?

The best way to improve your speech delivery is to practice. Remember, the first time you give the speech will likely be rocky, which is why practicing is so important. You can practice for friends, in front of a mirror, or by recording yourself. When you watch the recording, it is a great opportunity to find ways you can improve your speech.

Another tactic is to watch strong speakers to find tips you might implement. Google  great public speakers  and see what comes up.

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Quick links

Controlling speech anxiety, vocal variety, body language, practicing and preparation, general delivery tips.

As we know, words communicate meaning. But the way we say words also communicates meaning . This is why effective speakers devote time to improving their delivery.

So what exactly is delivery? Delivery is the speaker’s physical (vocal and bodily) actions during a speech. The main purpose of delivery is to enhance, not distract from, the message. In order to help you avoid distracting from your message, we’ve created a document about what not to do while delivering a speech.

We consider several aspects of delivery: controlling speech anxiety , vocal variety , body language , and practice .

It’s important to thoughtfully consider both the organization and oral style of the speech before discussing the principles of delivery. It doesn’t matter how great your delivery is if the speech is disorganized and hard to understand.

If you’re confident about organization and oral style , it’s time to work on delivery!

To control your speech anxiety the first step is simple: practice. The better you know your speech, the more comfortable you’ll feel. Comfort generally helps reduce anxiety.

In addition, it would be incredibly helpful to practice in the same room you’ll be giving the speech or to practice in front of other people. Both of these situations will simulate the speaking experience, and make the actual speaking experience feel less foreign, and less anxiety provoking.

You’ll be most anxious in the first minute of the speech. After the first minute (or so) anxiety levels tend to stabilize and decrease. Since the first minute can be the most challenging, it may be wise to memorize your opening.

For additional methods to deal with speech anxiety, this article will prove useful.  If you’re in a rush, here are a few quick tips summarized:

  • Visualize your success.
  • Find a friendly face.
  • Take a few calming breaths.

Even the best orators still get nervous when speaking; it’s normal, so don’t worry about it.

Please contact the Center for Counseling and Wellness if your anxiety is daily and inhibiting.

Vocal variety is essential to a captivating delivery. In oral rhetoric classes, you’ll learn about effective vocal variety. You may have an excellently written speech, but if delivered without vocal variety, it will be boring and dry. However, not every speech assignment at Calvin is for an oral rhetoric class. So what is vocal variety and how does one use it?

Vocal variety includes elements such as pitch, tone, volume, and rate .

How do I speak with vocal variety?

To learn about pitch, tone, volume, and rate variation, watch this video by  Florida International University's Comm Art Studio from 1:10 to 6:09.

Additional tips related to vocal variety:

  • Practice in everyday conversation to make vocal changes second nature.
  • If you’re using a notecard, use slash marks or asterisks to mark cardinal places to vary pitch or slow down.
  • Pause or slow down to emphasize important words or concepts.
  • Speed up to solicit excitement or energy.
  • Use a lower pitch to create an authoritative tone.

Many extraordinary speakers rely heavily on vocal variation. Listen to Meghan Markle, now the Duchess of Sussex, in her 2015 address to the United Nations. Markle frequently changes pitch and rate--pitch to make the speech interesting and rate to emphasize different points. (At 5:20-6:05 she slows down to emphasize her message; this is an effective rate change.)

Sometimes our voices sound scratchy when we speak. This may be vocal fry.

What is vocal fry and how to avoid it?

Vocal fry is the lowest voice register of the human voice. It sounds muffled and unclear. Speaking professionals recommend you avoid it during public speaking. If you think vocal fry may be a problem for you, watch this short video .

If you need help or someone to listen, come to the Rhetoric Center!

Many speakers use notecards for guidance through speech delivery. Notecards aren’t the same as the outline . Normally, the outline is turned in to the teacher and consists of complete sentences. The notecards would be the reverse: they are guideposts for the speaker, normally written as single words, phrases, or bullet points that are easy to glance read during a speech.

Note cards can also be used for notes about the delivery. Many speakers use slash marks to signal places where a pause would help. If you sound monotone or struggle with vocal variety, note places where vocal variation would be appropriate.

For a deeper look on how to use notecards, check out this resource from Oral Communication Center, Hamilton College.

Some people recommend using only one or two notecards. Typically, we at the Rhetoric Center don’t recommend that it’s better to have more cards to make sure you don’t get lost.

While you’re using notecards, it’s tempting to forget to make eye contact with the audience; remember, eye contact will communicate confidence.

For an example, look at this notecard for a speech about the Orlando shooting.

For further direction, check out Hamilton College or visit the Rhetoric Center.

Body language communicates meaning just like your words and how you say them. Consider what your body language says about you and your message while you’re speaking. For instance, your body language can affect your tone, your audience’s attention, and your audience perception of you. 

Body language and movement affects the tone of your speech or presentation. For instance, how much moving should take place during a eulogy? Probably none. In a eulogy you want to be more composed. However, in a more energetic environment, such as an informative speech, it would be more acceptable to use movement. For example, Michelle Obama,  in her campaign speech for Hillary Clinton , uses energetic body language to excite voters about voting for her preferred candidate.

Body language can either gain or lose the attention of your audience over the course of a speech. If used conservatively and properly, it can make your speech more interesting and engaging. If used excessively and carelessly, it can distract your audience from your message.

Confidence or insecurity

Body language communicates confidence or insecurity. If your back is turned to the audience, you’re pacing back and forth, or your hands are in your pockets, you’ll probably come off as insecure. On the other hand, walking with confidence and using hand gestures meaningfully will communicate confidence.

Now that you’re aware of how body language can affect your speeches, let’s consider how to use our body language while speaking.

What do I move and how?

Need some options for body movement? Watch from (6:52-9:55) for fundamental body movement concepts during a speech. Pay attention, but also put it to practice!

A few suggestions on body movement:

  • Face the audience and don’t turn your back to them.
  • Be in the center of room and don’t walk to near to the edges.
  • Don’t put your hands in your pockets or on your hips; this creates emotional barriers.

Practicing is critical to the performance and success of the speech. When practicing, it’s normal to touch up and fix slight wording issues, but at this point in the writing process the speech should be pretty much finished. If you still have more to write, we recommend the speech writing and organization pages.

How do you practice for a speech?

Keep practicing and don’t always start at the beginning; change where you start practicing.

If you always start with the beginning, then you’ll know the beginning best, and the rest will get progressively harder. You should know every part of the speech equally well if you keep changing your starting location. However, memorizing the first few lines isn’t a bad idea because the first few lines will be the hardest to recite when confronted by speech anxiety.

This resource from University of Hawai'i Maui Community College Speech Department will prove helpful when practicing speeches. Read the “Do’s” and “Don'ts” carefully.

It’s also beneficial to imitate the environment of the speech. This can be done by practicing in front of people and in the real space you’ll be giving the speech in. It’ll be easier to deliver if it’s not your first time seeing the space.

Watch two examples related to preparation:   one bad and one good .

  • Avoid filler words. Filler words, such as “umm” and “like,” take away from your credibility as a speaker, affecting how the audience receives your message.
  • Maintain eye contact; it demonstrates confidence!
  • If you slip up, don’t apologize. Apologizing makes you appear insecure and affects your credibility as a speaker.
  • Pauses help. They can make a speech somber and serious. President Obama used pauses for effective emotional measures in his speech following the shooting at Sandy Hook elementary school , particularly in his introduction.
  • Slow down; you deliver the speech faster than your practiced it. Even if your practice trials were perfectly timed, it’s common for speakers to speed up the actual delivery.

For additional tips, check out this resource on general guidelines for speech delivery (The Writing Resources Center, Swem Library, College of William & Mary).

If you have any questions or would like a Rhetoric Center consultant to listen to your speech, schedule an appointment.

In this presentation, business tycoon Elon Musk appears extremely nervous and unprepared. This probably results from the fact that   Musk doesn't practice his speeches .  To see how fragmented and clustered the speech is watch the first 1:30. In addition to being fragmented and clustered, Musk uses filler words, such as “um” and “eh,” like air. This makes him appear insecure. Ironically, this is an important speech updating the world on a possible mission to Mars, delivered by an important man who needs no introduction, yet the beginning of the speech sounds amateur because of his lack of preparation. Further practice would’ve made him seem more natural and effective, and therefore would’ve reduced his anxiety.

Practice helps, even for Elon Musk.

On the other hand, practice puts the most nervous speakers at peace during their presentations.

Winston Churchill, on June 18 1940, delivered one of the most enduring speeches in English history: “Their Finest Hour.” This World War II speech was given via broadcast to the British people and just after France had accepted the German armistice.

It was only a month into Churchill’s ministership, and he was terrified of public speaking because of his speech impediment. However, according to Carmine Gallo from Forbes , Churchill’s practice helped him overcome his anxiety. If you listen to 26:55-30:02 of Churchill’s speech, you can clearly identify his rhythm and diction; this would be impossible to achieve without considerable preparation and knowledge of his own speech.

what is speech delivery

This note card was used for a speech commemorating the victims of the Pulse shooting in Orlando, Florida.

For starters, the notecard is legible and uses slash marks as possible places to pause when reading. These pauses, a form of vocal variety, place emphasis on each name being read, which would trigger an emotional response. However, more information could probably be fit on the bottom of the card. Perhaps something to prompt the next sentence.

It’s important that the notecard doesn’t use full sentences; rather, use trigger words and phrases. Compare the notecard to the outline version of the first sentence: “Today, I wanted to individually remember those lost on June 12, 2016.” The word “individually” is nowhere near as important as “remember.” So “individually” gets put on the card and not “remember.”

Furthermore, things that must be exact need to be written on the cards. This includes dates, names, and quotes. You don’t want to say (or pronounce) any of these incorrectly as it could reduce your credibility.

Michael Bay, the famous film director, didn’t prepare sufficiently for this speech. This embarrassing mess resulted from a miscommunication between Bay and the teleprompt person. However, this could’ve been prevented with preparation. For starters, Bay should have had a backup, hard copy version of the speech. This may not have been ideal, but it would’ve prevented the disaster.

Make sure you have a backup plan .

Bay’s problems didn’t end with his miscommunication; he also didn’t know when to begin the speech. He started before his introducer asked him the first question. If prepared, he would’ve known how to start. In addition, the final question about his movies was a simple throw away by the interviewer in attempt to save Bay. Bay said he couldn’t read the teleprompter, apologized, and left. He didn’t need the teleprompter to answer this question about his movies (that he has spend hundreds or thousands of hours working on). This demonstrates unpreparedness; If he knew the speech, rather than just relying on the teleprompter, he would’ve been able to answer the last question.

On the other hand, careful preparation can make for a great speech. For Monica Lewinsky's Ted Talk on “The Price of Shame” she had no teleprompter, so she used paper notes, which can be seen on the small podium in front of her. Even though she used paper notes, her speech was well practiced. This is evident in her consistent eye-contact, lack of mistakes, and how she carried the room with evidently prepared diction and vocal variety.

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  • 4 modes of speech delivery

4 modes of speech delivery | an overview 

Which speech delivery technique is best.

By:  Susan Dugdale  

There are 4 modes (methods) or ways to deliver a speech: to read it from a manuscript word by word, to completely memorize it, as an impromptu, and to give it extemporaneously.

Image: 1950s retro woman with speech bubble. Text: Headline - The four modes of speech delivery: manuscript, memorized, impromptu, extemporaneous. How do I choose the right one?

How do you know which mode will be most effective?

The answer depends on how much time you have available, the type of speech you’re giving and, your audience.

Let’s briefly outline each method and their advantages and disadvantages.

What's on this page

An overview of the 4 modes of speech delivery, the pros (advantages) and cons (disadvantages) of each, plus links to examples and further resources.

  • extemporaneous

1. Manuscript

One of the most common ways to deliver a speech is to use a manuscript: a word by word document of everything you plan to say from beginning to end. This ensures, when you read it out loud, what you say is exactly what you intend, without deviation.

What is the best way to write a manuscript speech?

As with any type of speech, the best way to start is not with the words but with considering your topic, your audience, how much time you have to speak and the purpose of your speech.

Once you have those clear, then you are ready to begin planning a speech outline: an overview of all the material you want to cover. 

When the outline is completed you’ll use that to write your manuscript.

Click the link for more about the process of preparing a speech outline , with examples. (The page also has a free printable blank speech outline for you to download and use)

And for more about writing a speech, in particular writing oral language, words to be spoken aloud, please see how to write a speech . You’ll find a useful guide covering the principal characteristics of spoken speech. (It is very different from writing an essay!) 

Who regularly delivers a manuscript speech?

Newsreaders, TV personalities, politicians, business leaders and the President! Anybody whose speech is going to be closely scrutinized will use either a manuscript or its electronic equivalent, a teleprompter. These are speeches where the content is significant, perhaps life changing, where facts and figures must be 100% accurate, and where the tone of the language used is important.

What distinguishes a good delivery of a manuscript speech from a poor one, is practice. Some of the greatest public speakers in the world ‘read’ their speeches with so much skill they sound as if they are making up what they’re saying on the spot. The speech comes across as being completely spontaneous and is delivered flawlessly. 

Great public speakers who 'read' their speeches

A famous example is the Prime Minister of the United Kingdom, Sir Winston Churchill. Throughout World War Two (1939-1945) his extraordinary speeches inspired the people he led to persevere in their fight to keep the Nazis out of England in spite of the odds being stacked against them.

Image: Winston Churchill + quotation - "Never in the field of human conflict was so much owed by so many to so few..."

To find out more read Winston Churchill's Way With Words - an excellent NPR article, with audio, on how he crafted his speeches. 

And another more recent example is America’s ex-President Barack Obama. 

American Rhetoric has audio and text (pdf) links to his speeches spanning 2002 - 2014. Four are included in a list of 49 of the most important speeches in 21st century America . These are:

  • 2004 Democratic National Convention Keynote Address
  • Commencement Address at Knox College (2005)
  • A More Perfect Union (2008)
  • Speech at the 'Together We Thrive: Tucson and America' Memorial (2011)

How to deliver a manuscript speech

Print your speech out single sided. Make sure each page is numbered clearly. Use an easily read font like Arial, black ink, and size the font and space the lines so that the text may be read at a glance.

Use a lectern  adjusted for your height  to put your manuscript on. As you finish reading each page turn it over face down and move it to your left. That will help stop you from getting muddled.

Aim for at least one read through aloud before you deliver it.

The more you can practice the better your delivery will be. 

How to read aloud well

Reading aloud well is a skill. Some people are very good at it, and some are ghastly, largely because they’ve had no practice. (And sadly, many who regularly read their speech scripts don’t realize how bad they are to listen to because nobody has told them. Their presentations have been endured, rather than enjoyed for years!)

If you have to regularly read your speeches here’s how to read a speech effectively: 4 good ways to improve how you read aloud . It will help a great deal!

Image: woman standing behind podium with a mike. Text: How to read a speech aloud effectively.

The pros (advantages) for a manuscript speech

The major advantage of using a script is that it ensures the speaker will deliver the right message, the one that’s been prepared, without errors. This is particularly important when presenting complex subject matter.  

Another is that when there's not enough time to rehearse or prepare thoroughly, reading may be the only real option available. Without the safety of a script you may forget large chunks of information, or misremember important material. The script keeps you on track.

A third reason could be that the mere presence of the script is reassuring for nervous or anxious speakers. Even if they do not actually need it, because they’ve prepared well, the script is calming. If they suddenly blank out, they’ll be alright, as they have the script to refer to.

And a fourth is that you can easily back track, return to a point you made several pages earlier, if you need to.

The cons (disadvantages) of manuscript speeches

The main disadvantages of using a manuscript are:

  • being anchored to one place . If you are using a full script you need to remain in front of the lectern, or teleprompter in order to read it. You can not move freely as you deliver your speech.
  • lack of eye contact with your audience because you need to keep your eyes on your words. When there is very little or no eye contact between a speaker and their audience, the audience switches off because they feel ignored, shut out.  The ability to look at the audience while using notes or a teleprompter helps your audience to listen better, retain more of what they hear, and feel as if they’ve gained more value from your speech. Click the link for more about the importance of using eye contact [including 5 fun activities to teach students how to use eye contact well]
  • Using language that doesn’t flow easily when you say it aloud . There are major differences between writing intended for oral language - something to be spoken aloud, and writing something that is intended to be read, like a newspaper article or an essay. For more please see how to write a speech . You’ll find an infographic on the characteristics of spoken language.   Whenever possible, always read your manuscript aloud before you deliver it. It’s much nicer to find typos, missing words, vital information omissions and other glitches (such as words you are not sure how to pronounce correctly), by yourself rather than in public. Another useful thing to do is to run your manuscript through a grammar checker . It may pick up errors you've overlooked.

2. Memorized speech

A memorized speech is one delivered completely from memory. That means: no notes at all. There is just you: the speaker, the speech you recall, word for word, and your audience.

Why choose to memorize a speech?

There are three likely reasons. 

  • You want the illusion of a ‘natural’ conversation between yourself and your audience. The presence of a lectern with your manuscript on it, a teleprompter, or a set of cue cards in your hand makes that impossible.
  • You want to be able to ‘play’ freely with your delivery: to be able to move, to gesture, as you see fit rather than be tethered to notes.
  • You want to make completely sure the words you have written are faithfully delivered to the audience, without any changes at all. That can be vital in comedy.

What type of speech is enhanced through memorization?

A personal speech, for example one sharing childhood stories, a very carefully scripted humorous speech where you absolutely must get the words in the right order for them to work, or an inspirational one prepared especially to move and motivate a particular audience. All of these can be more effective delivered without notes.

There are also declamation speeches . These are in a special category of their own. They are memorized recitations of known speeches: a task set by teachers to have their pupil's fully experience the power of carefully crafted, well delivered oratorical language.    

What type of speeches are NOT suited to memorization?

  • Any presentation or speech covering critical information that people will use to make important, and often life-altering, decisions. For instance, a detailed weather report cannot be inaccurate. The information outlining the state government’s strategy for combating poverty, declining employment rates, and climate change needs to be presented in a way the audience can easily follow and be factually correct. Missing bits out or getting them wrong creates confusion.
  • Presentations which include large amounts of data : for example, a roundup of a company’s annual performance figures would be very difficult to accurately memorize, as well as being very difficult for an audience to listen to and retain.   
  • Lengthy presentations - speeches running over 10 or more minutes in time.     

How to memorize a speech

If you decide to memorize your entire speech, the very first thing you’ll need is lots of time to practice. This is critical. Do not be tempted to minimize how much is required.

To safely commit it to memory you have to go over and over your speech until you can easily say it out loud without hesitation, deviation or repetition. This can take weeks of regular daily practice, particularly if you’ve not done it before. If you haven’t got that time available to you, opt for an extemporized delivery. (See the notes on extemporaneous speeches below.)

Review your speech outline

Having made the decision to memorize, the next thing you need to do is carefully review your speech outline. 

These are questions you’ll want to consider: 

  • Are the major points in the right order? Do you have supporting examples for each of them? Are the transitions between each of the points clear? Is there a memorable conclusion? Does the opening or introduction work as a hook to pull the audience in?
  • Does the speech have a clear purpose? Does it meet it? Has it been tailored for its intended audience? 

(Click the link for more about preparing a useful speech outline . You’ll find step by step guidelines, examples, and a free printable blank outline template to use.) 

Repeat your speech out loud, a lot!

Once you are satisfied with your outline, it’s time to begin the process of committing it to memory.

This starts with saying your speech out loud multiple times while using your outline. As you do you’ll be listening for bits you need to change in some way. Perhaps the words you’re using aren’t quite right for your audience. Maybe it doesn’t flow as well as you thought it did and you’ll want to swap pieces around. Or it’s too long and needs pruning. 

It’s a repetitive process: make a change. Try it out. If it’s good, keep it and move on to the next section. Repeat until you’ve worked through the entire speech.

An additional tip is for every significant change you make, make a new document, (eg. myspeech v1, myspeech v2, myspeech v3…) or at least track the changes. That way if you decide you want to revert to an earlier version you can. I’ve got at least 10 versions of some of the speeches I’ve written!

The next step is to begin working without the outline. 

The 'see, walk, and talk' method

The method I use is the same one I use as an actor to learn play lines. 

I call it ‘see, walk and talk’. It's a 3 part approach. Each is essential. 

The seeing part is visualization: seeing the words on the page. Seeing the order they come in, and anything else that distinguishes them from the rest. Is it a heading? Is it a number? Is it highlighted? 

The second part is walking. Walking helps a great deal and is an ancient  technique for  memorizing   now backed by science. *

If it’s fine, I walk outside and as I walk, I talk (the third part), repeating out loud  the section I'm trying to recall over and over until I get it right.

If the weather is bad, then I walk inside, around and around a room, or on a treadmill which works just as well.

*   Schmidt-Kassow M, Zink N, Mock J, et al. Treadmill walking during vocabulary encoding improves verbal long-term memory. Behav Brain Funct. 2014;10:24. Published 2014 Jul 12. doi:10.1186/1744-9081-10-24 ) 

'See, walk, talk' in action

Start with the body of your speech, the main points. Your goal is to remember each one, in their correct order.

There are three steps in this process.

  • Look at your outline. If it helps highlight the main points, and number them. Take a mental photograph of it.
  • Put the outline behind your back. Walk and say out loud as many of the main points you can in their correct order.
  • When you find yourself struggling to recall, stop. Look at your outline. Take another mental photo. Put the outline behind your back, and start over again. Walk and talk. 

Repeat until you can run through the entire sequence of main points, and the transitions between them, without hesitation.

Add the subpoints to the main points

The next step is to add the fine points - the subpoints (additional material) and examples to your main points.

Go back to the first main point. Take a mental snapshot of the subpoints and examples. Note carefully the order they come in, and any specialist vocabulary or phrase you wanted to use.

Now walk and talk. Repeat the sequence until you have it as you want it. Then go back to the beginning and repeat the first main point, its supporting material and then the subsequent main points.

Your next part to memorize is the second main point's supporting material. Once you have that down, you go back to the beginning to run the first main point, its sub points, then the second point and its sub points.  Then you are ready to do the third main point in exactly the same way.

Add the conclusion and the beginning

Once you have completed memorizing the body of your speech, add the conclusion and the beginning.   

The pattern is simple. You add a piece, then go back and repeat it all through from the beginning. Each repetition etches it more deeply into your memory.

Please note : you are not working on delivery as you say it out loud. This is purely routine repetition. There is no need for pausing, emphasis, or changes in volume and pace. Think of it as a vanilla performance - plain.  At this stage the bulk of your energy needs to go into remembering, not expression. 

Sort out and memorize the delivery

Image: an illustration of 4 people using speaking trumpets to increase the volume of their voices. Text: Vocal aspects of speech delivery.

Delivery is how you say your speech, not what you say.

Once you have the content (what you are saying) reliably remembered, you are free to work on your vocal delivery: how you are going to say it.

Which parts need to be said more slowly? Which parts need to be highlighted through strategic pausing? What can be spoken quickly? Are there bits that need to be treated as asides? Are there ‘voices’ to take on? Perhaps an angry voice? Or a wheedling, whining voice?

How you say your speech directly affects how your audience receives it. If you deliver it like a monotone robot - one speed, one tone, one pitch, one volume, people’s ears will switch off even if the content is interesting to them. Delivery can make all the difference between listening and not listening.

To be effective, your delivery needs to fit both the content and the audience’s needs.

As with memorizing the content, getting the delivery how you want it requires experimentation and then repetition to ensure you’ve got it safely embedded.

Working with a recorder is useful to actually hear what your voice is doing, rather what you think it’s doing. There’s often a very big difference. You’ll hear if you’re going too quickly, pausing too long, not pausing long enough, mispronouncing words, gabbling, or using the same inflection pattern over and over again.

Find out more about the vocal aspects of speech delivery . 

Use a mirror, a video and a test audience

It’s also useful to either work in front of a mirror or video yourself. That will show you where you need to modify your body language. Do you stand straight? Do you gesture appropriately? 

Rinse, and repeat until you feel happy with what you’re doing. And then practice in front of a select test audience, whom you know will give you honest useful feedback. Incorporate what you want from the suggestions you’re given and practice again. And now you should be ready to deliver your speech!

Pros of memorizing your speech

A memorized speech is generally more engaging. If delivered well it creates the illusion of having a conversation with your audience because you are speaking directly to them and you are able to make eye contact freely, as well as move how, and where you want. This creates a more intimate and personal connection.

Cons of memorizing your speech

There are three major disadvantages to memorizing a speech. The biggest is the risk of forgetting something, especially with a longer speech. This can lead to panic which leads to scrabbling around trying to pick up the threads to start again. That can rapidly become a downward spiral which compromises the whole presentation.

Secondly, using a memorized speech can constrain or limit the ideas you express because everything is prepared in advance. It leaves little room for spontaneity: content adjustments and additions made in response to a particular audience’s needs.

And thirdly, a memorized speech can be incredibly boring if the speaker has not worked on delivery. It has a canned quality, lacking immediacy and vitality. It sounds like a switch got flicked on and out it comes: blah, blah, blah … irrespective of the audience.

3. Impromptu

An impromptu speech is, as its name suggests, a speech made without prior planning, organization or rehearsal.

Although it may be based on a brief outline or written prompt, the speaker will often have little or no opportunity for detailed or extensive preparation.

While making an impromptu speech involves little immediate preparation it require significant amounts of prior practice to give one well.

An effective impromptu speech is structured, (beginning, middle, end), and meets the needs of those listening to it. To give a good one requires versatility and flexibility: the ability to adapt and respond easily and appropriately to the unexpected.

The speaker needs to understand how to quickly choose the best format, how to decide on the main points to cover, how to order them, and how to open and close the speech.

And lastly, impromptu speaking requires confidence, and trust in oneself.  

When should an impromptu speech be delivered?

There are many social or work settings where making an impromptu speech is expected, and if done well, very much appreciated.

At a family get together the person who is asked to say a few words to welcome everyone, or make the toast is giving an impromptu speech. At a meeting to discuss current work issues, a sales manager may be asked to outline areas of challenge without prior warning. The response they give is an impromptu speech.

The ability to summon up succinct, structured remarks is highly valued in all areas of life. 

How do you prepare for an impromptu speech?

The essential preparation for impromptu speaking begins out of the spotlight, long before being asked to speak.

For comprehensive step by step guidelines covering how to gain the necessary skills please see:  strategies and templates to succeed at impromptu speaking .

You’ll find tips to get you started, 7 different structural templates to use, suggestions for keeping any nervousness under control, and links to 100s of impromptu speaking topics to use for practice.

Pros of impromptu speeches

The advantages definitely outweigh any disadvantages. 

Although some people have a natural gift for being able to talk freely and spontaneously, it can be learned. It’s a skill, like riding a bike. (But better!) When you’re beginning you fall off a few times, and graze your knees. If you get back on and keep pedaling eventually you stay upright.

Get better at impromptu speaking and you’ll find it will open many doors, leading to a richer and fuller life.  

Don’t settle for silence when you can learn to speak up for yourself, and others.

If you're reluctant to attempt it and put yourself out there, please read this article:  Speaking in business may be your most important skill .

The cons of impromptu speaking

In some contexts and on some subjects it would be unwise to attempt delivering an impromptu speech.

For instance, when asked for an evaluation of business risks associated with Covid-19, or to comment on possible correlations between socio-economic status and educational achievement in the USA, speaking without consulting a broad cross-section of informed specialists would be ill-advised. 

Each situation needs careful consideration. Are you able to talk knowledgeably on the topic you’ve been given? Are you entitled to talk about it?

If you can not speak on the subject being asked of you, say so politely. You can offer to come back with a full response at a later date. Or you can hand the question on to someone who can answer it. Knowing your limits is very useful for maintaining credibility!

Another possible downside is succumbing to fear. It could be fear of finding yourself with nothing to say, of drying up under pressure, or of muddling material in some way. The only really useful antidote to nervousness/fear is practice. Lots, and lots of it. It does get better! 

4. Extemporaneous speaking

An extemporaneous speech is one where the speaker combines the use of notes or cue cards with improvisation. It’s a mix of carefully scripted and sequenced material and impromptu speaking.  

How do you deliver an extemporaneous speech?

An extemporaneous delivery is naturally flowing and conversational. The points to be made will have been carefully outlined. They will be in the correct order, along with their supporting ideas and examples but the exact wording is made up as you go along.

If you give the same speech to different audiences, the words you use may change because every audience responds differently. The result is a speech that is fresh each time it is delivered, because while you are speaking, you are in the moment, speaking off-the-cuff and from the heart. The text is neither memorized, or being read word for word.

Like the first three modes of delivery, this too needs practice, in order to become good at it. 

You’ll need to practice:

  • speaking to time to avoid either going on too long or being too brief
  • making effective transitions - finding the bridging words to link one main point to the next, or to link one segment of your speech to the following one. For instance the introduction to the body of the speech,  or the body of the speech to the conclusion.
  • openings and conclusions.

For more information here's a very useful 'how to' article from The Dept. of Communication at the University of Pittsburgh on oral discourse and extemporaneous delivery .  

The advantages of extemporaneous speeches

An extemporaneous speech is more spontaneous and therefore natural compared to either a manuscript or memorized speech.  The speaker is free to tailor the presentation to the audience, rather than sticking to a set speech. That could include responding to any questions or objections he receives. 

Disadvantages of extemporaneous speeches

There are three main drawbacks to extemporaneous speaking.

The first is becoming stranded; tongue tied and silent because you don't know how to get from one point on your outline or cue cards to the next.  When that happens, the delivery becomes stilted, a stop-start presentation, which in turn can make the speaker feel anxious, which makes recovering the flow more difficult.

A second drawback is misreading the audience, and delivering the speech using either language, (word choices), or humor they find hard to understand or accept.

As an example, a speech littered with ‘corporate speak’ is not going to win me over. I don’t want to hear about ‘core competencies’, ‘going forwards’ , ‘ducks in a row’ or anything ‘scalable’ at all!

And a third is exceeding the time allowance you’d been given. Because you are fleshing it out from your cue cards or outline as you go along it is easy to lose track of time. The cumulative effect of an additional example or two and further comments, quickly soaks it up, leaving you scrambling to finish properly.  

If you are a first time presenter, probably the safer option is to learn how to read a manuscript speech well and gradually build the skills required to give an extemporaneous speech.

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Chapter 9: Delivery

Learning Objectives

  • List the different methods of speech delivery.
  • Identify key elements in preparing to deliver a speech.
  • Describe the benefits of delivery-related behaviors.
  • Utilize specific techniques to enhance speech delivery.
  • Extemporaneous Speaking
  • Impromptu Speaking
  • Manuscript Speaking
  • Memorized Speaking
  • Vocalized Pauses

the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes

the presentation of a short message without advance preparation

a small raised surface, usually with a slanted top, where a speaker can place notes during a speech

the word-for-word iteration of a written message

the rote recitation of a written message that the speaker has committed to memory

too little variation in pitch

the relative highness or lowness of your voice

how quickly or slowly you say the words of your speech

the attitude of a given artifact (humorous, serious, light-hearted, etc.)

the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace

sounds in pauses to make it appear that we haven’t actually paused. Another term for them is “fillers” or “nonfluencies”

the relative softness or loudness of your voice

It’s About Them: Public Speaking in the 21st Century Copyright © 2022 by LOUIS: The Louisiana Library Network is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Speech Delivery

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Jim Peterson has over 20 years experience on speech writing. He wrote over 300 free speech topic ideas and how-to guides for any kind of public speaking and speech writing assignments at My Speech Class.

In this article:

Types of Speech Delivery

Aspects of physical delivery.

There are four primary types of speech delivery: Manuscript, Memorized, Impromptu, and Extemporaneous.

delivery public speaking

Memorized , like it sounds, involves committing your entire speech to memory. Once again, this sounds great. But, practically speaking, who has time to memorize even a short speech? And like a manuscript speech, you can’t adapt to feedback from the audience.

An Impromptu speech is one that you are asked to deliver with little or no preparation. Chances are, that if you’re on this site, impromptu speeches aren’t what you are expected to deliver.

Finally, the Extemporaneous speech is a speech delivered with some prepared structure, such as notes or an outline, but is otherwise delivered off-the-cuff. In most cases, this is going to be your best choice. The notes allow you to structure your speech, without handcuffing you in the event that your audience needs you to adapt. Also, you will sound more natural and conversational, and this will help hold audience attention.

There are six aspects of physical delivery that will be covered in this section: voice use, facial expressions, eye contact, gesturing, and movement.

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Effective voice use involves several elements. Naturally, one of the most important aspects is volume. As a speaker, you must be loud enough to be heard by everyone in the room, but not so loud that you sound unnatural or bossy. Monitor the nonverbal feedback of audience members in the back of the room, if they are leaning forward or concentrating abnormally hard, you may need to speak up. It is also necessary to vary the pitch, rate, and tone of your voice to avoid sounding monotonous. We’ve all experienced the agony of listening to a monotonous-voiced speaker. This doesn’t mean that you need to be extremely flamboyant or obnoxious. Overall, you should just strive for a casual, conversational voice.

Your audience gathers a lot of information from your facial expressions . If your facial expressions and your spoken words conflict, the audience is likely to believe your face. So make sure that your facial expressions mesh with the feelings and ideas being expressed. Basically, a good rule of thumb for facial expressions (as well as gestures) is to do what comes naturally. There is no need to be overly theatrical with your facial expressions in a speech. And remember, if it’s at all appropriate, you can’t go wrong with a smile.

The simple rule on eye contact is this: The more, the better. A good strategy for eye contact is to make brief (a beat or two) eye contact with members of the audience in one section of the audience and then move to another section. Ideally, you should be making eye contact with someone whenever words are being spoken in your speech. Beware of this trap: People naturally tend to focus their eye contact on the person that is giving them the best nonverbal feedback (smiling, nodding, etc.). If you find yourself focusing too much on this person, work on moving to others.

One of the most common questions that people have about public speaking is: What do I do with my hands? The quick and easy answer is: Whatever comes naturally (unless clutching the podium is what comes naturally). The key to good gesturing is variety, which most of us have in our everyday gestures.

The final aspect of physical delivery is movement . If you are positioned behind a podium, your movements are obviously going to be restricted. But if you are not using a podium, feel free to walk to different parts of the stage as you deliver your speech. This keeps different parts of the audience involved and adds variety. Don’t just wander in place, though. If your feet move, go somewhere.

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3.2 Methods of Speech Delivery

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Impromptu Speaking

Impromptu speaking is the presentation of a short message without advance preparation. You have probably done impromptu speaking many times in informal, conversational settings. Self-introductions in group settings are examples of impromptu speaking: “Hi, my name is Steve, and I’m a volunteer with the Homes for the Brave program.” Another example of impromptu speaking occurs when you answer a question such as, “What did you think of the movie?” Your response has not been preplanned, and you are constructing your arguments and points as you speak. Even worse, you might find yourself going into a meeting and your boss says, “I want you to talk about the last stage of the project. . . “ and you have no warning.

The advantage of this kind of speaking is that it’s spontaneous and responsive in an animated group context. The disadvantage is that the speaker is given little or no time to contemplate the central theme of his or her message. As a result, the message may be disorganized and difficult for listeners to follow.

Here is a step-by-step guide that may be useful if you are called upon to give an impromptu speech in public:

  • Take a moment to collect your thoughts and plan the main point or points you want to make.
  • Thank the person for inviting you to speak. Do not make comments about being unprepared, called upon at the last moment, on the spot, or uneasy. No one wants to hear that and it will embarrass others and yourself.
  • Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
  • Stay on track. Answer the question or prompt as given; resist the temptation to go elsewhere.
  • If you can, use a structure, using numbers if possible: “Two main reasons . . .” or “Three parts of our plan. . .” or “Two side effects of this drug. . .” Past, present, and future or East Coast, Midwest, and West Coast are common structures.
  • Thank the person again for the opportunity to speak.
  • Stop talking (it is easy to “ramble on” when you don’t have something prepared). If in front of an audience, don’t keep talking as you move back to your seat.

Impromptu speeches are generally most successful when they are brief and focus on a single point.

Manuscript Speaking

Manuscript speaking is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains his or her attention on the printed page except when using visual aids. The advantage to reading from a manuscript is the exact repetition of original words. In some circumstances this can be extremely important. For example, reading a statement about your organization’s legal responsibilities to customers may require that the original words be exact. In reading one word at a time, in order, the only errors would typically be mispronunciation of a word or stumbling over complex sentence structure. A manuscript speech may also be appropriate at a more formal affair (like a funeral), when your speech must be said exactly as written in order to convey the proper emotion or decorum the situation deserves.

However, there are costs involved in manuscript speaking. First, it’s typically an uninteresting way to present. Unless the speaker has rehearsed the reading as a complete performance animated with vocal expression and gestures (well-known authors often do this for book readings), the presentation tends to be dull. Keeping one’s eyes glued to the script prevents eye contact with the audience. For this kind of “straight” manuscript speech to hold audience attention, the audience must be already interested in the message and speaker before the delivery begins.

It is worth noting that professional speakers, actors, news reporters, and politicians often read from an autocue device, such as a TelePrompTer, especially when appearing on television, where eye contact with the camera is crucial. With practice, a speaker can achieve a conversational tone and give the impression of speaking extemporaneously and maintaining eye contact while using an autocue device. However, success in this medium depends on two factors: (1) the speaker is already an accomplished public speaker who has learned to use a conversational tone while delivering a prepared script, and (2) the speech is written in a style that sounds conversational and in spoken rather than written, edited English, for example, with shorter sentences and clearer transitions.

For the purposes of your public speaking class, you will not be encouraged to read your speech. Instead, you will be asked to give an extemporaneous presentation.

Extemporaneous Speaking

Extemporaneous speaking is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes. By using notes rather than a full manuscript, the extemporaneous speaker can establish and maintain eye contact with the audience and assess how well they are understanding the speech as it progresses. And since you will be graded (to some degree) on establishing and maintaining eye contact with your audience, extemporaneous speaking can be extremely beneficial in that regard. Without all the words on the page to read, you have little choice but to look up and make eye contact with your audience. In some cases, your instructor will require you to prepare strong preparation and speaking (notes) outlines as a foundation for your speech; this topic is addressed in Chapter 6.

Speaking extemporaneously has some advantages. It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible since you know the speech well enough that you don’t need to read it. In addition, your audience is likely to pay better attention to the message because it is engaging both verbally and nonverbally. It also allows flexibility; you are working from the strong foundation of an outline, but if you need to delete, add, or rephrase something at the last minute or to adapt to your audience, you can do so. The outline also helps you be aware of main ideas vs. subordinate ones.

The disadvantage of extemporaneous speaking is that it in some cases it does not allow for the verbal and the nonverbal preparation that are almost always required for a good speech. Adequate preparation cannot be achieved the day before you’re scheduled to speak, so be aware that if you want to present a credibly delivered speech, you will need to practice many times. Because extemporaneous speaking is the style used in the great majority of public speaking situations, most of the information in the subsequent sections of this chapter is targeted toward this kind of speaking.

Memorized Speaking

Memorized speaking is the rote recitation of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script. When it comes to speeches, memorization can be useful when the message needs to be exact and the speaker doesn’t want to be confined by notes.

The advantage to memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. Being free of notes means that you can move freely around the stage and use your hands to make gestures. If your speech uses visual aids, this freedom is even more of an advantage.

However, there are some real and potential costs. First, unless you also plan and memorize every vocal cue (the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace), gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer. You might end up speaking in a monotone or a sing-song repetitive delivery pattern. You might also present your speech in a rapid “machine-gun” style that fails to emphasize the most important points.

Second, if you lose your place and start trying to ad lib, the contrast in your style of delivery will alert your audience that something is wrong. If you go completely blank during the presentation, it will be extremely difficult to find your place and keep going. Obviously, memorizing a typical seven-minute classroom speech takes a great deal of time and effort, and if you aren’t used to memorizing, it is very difficult to pull off. Realistically, you probably will not have the time necessary to give a completely memorized speech. However, if you practice adequately, you will approach the feeling of memorized while still being extemporaneous.

As we said earlier, for the purposes of this class you will use extemporaneous speaking. Many professional speakers who are paid to make speeches use this approach because, while they may largely know what they want to say, they usually make changes and adjustments based on the audience or event. This approach also incorporates most of the benefits of memorized speaking (knowing what you want to say; being very thoroughly rehearsed) and manuscript speaking (having some words in front of you to refer to) without the inherent pitfalls those approaches bring with them.

the presentation of a short message without advance preparation

the word-for-word iteration of a written message

the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes

the rote recitation of a written message that the speaker has committed to memory

the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace

Introduction to Speech Communication Copyright © 2021 by Individual authors retain copyright of their work. is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Learning Objectives

  • Explain the role of facial expressions and eye contact in speech delivery.
  • Explain the role of posture, gestures, and movement in speech delivery.
  • Explain the connection between visual aids and speech delivery.

Many speakers are more nervous about physical delivery than vocal delivery. Putting our bodies on the line in front of an audience often makes us feel more vulnerable than putting our voice out there. Yet most audiences are not as fixated on our physical delivery as we think they are. Knowing this can help relieve some anxiety, but it doesn’t give us a free pass when it comes to physical delivery. We should still practice for physical delivery that enhances our verbal message. Physical delivery of a speech involves nonverbal communication through the face and eyes, gestures, and body movements.

Physical Delivery and the Face

We tend to look at a person’s face when we are listening to them. Again, this often makes people feel uncomfortable and contributes to their overall speaking anxiety. Many speakers don’t like the feeling of having “all eyes” on them, even though having a room full of people avoiding making eye contact with you would be much more awkward. Remember, it’s a good thing for audience members to look at you, because it means they’re paying attention and interested. Audiences look toward the face of the speaker for cues about the tone and content of the speech.

Facial Expressions

Facial expressions can help bring a speech to life when used by a speaker to communicate emotions and demonstrate enthusiasm for the speech. As with vocal variety, we tend to use facial expressions naturally and without conscious effort when engaging in day-to-day conversations. Yet I see many speakers’ expressive faces turn “deadpan” when they stand in front of an audience. Some people naturally have more expressive faces than others—think about the actor Jim Carey’s ability to contort his face as an example. But we can also consciously control and improve on our facial expressions to be more effective speakers. As with other components of speech delivery, becoming a higher self-monitor and increasing your awareness of your typical delivery habits can help you understand, control, and improve your delivery. Although you shouldn’t only practice your speech in front of a mirror, doing so can help you get an idea of how expressive or unexpressive your face is while delivering your speech. There is some more specific advice about assessing and improving your use of facial expressions in the “Getting Competent” box in this chapter.

10.4.0N

Facial expressions are key for conveying emotions and enthusiasm in a speech.

Jeff Wasson – Immutable Law Of The Universe #2 – CC BY 2.0.

Facial expressions help set the emotional tone for a speech, and it is important that your facial expressions stay consistent with your message. In order to set a positive tone before you start speaking, briefly look at the audience and smile. A smile is a simple but powerful facial expression that can communicate friendliness, openness, and confidence. Facial expressions communicate a range of emotions and are also associated with various moods or personality traits. For example, combinations of facial expressions can communicate that a speaker is tired, excited, angry, confused, frustrated, sad, confident, smug, shy, or bored, among other things. Even if you aren’t bored, for example, a slack face with little animation may lead an audience to think that you are bored with your own speech, which isn’t likely to motivate them to be interested. So make sure your facial expressions are communicating an emotion, mood, or personality trait that you think your audience will view favorably. Also make sure your facial expressions match with the content of your speech. When delivering something lighthearted or humorous, a smile, bright eyes, and slightly raised eyebrows will nonverbally enhance your verbal message. When delivering something serious or somber, a furrowed brow, a tighter mouth, and even a slight head nod can enhance that message. If your facial expressions and speech content are not consistent, your audience could become confused by the conflicting messages, which could lead them to question your honesty and credibility.

“Getting Competent”

Improving Facial Expressions

My very first semester teaching, I was required by my supervisor to record myself teaching and evaluate what I saw. I was surprised by how serious I looked while teaching. My stern and expressionless face was due to my anxiety about being a beginning teacher and my determination to make sure I covered the content for the day. I didn’t realize that it was also making me miss opportunities to communicate how happy I was to be teaching and how passionate I was about the content. I just assumed those things would come through in my delivery. I was wrong. The best way to get an idea of the facial expressions you use while speaking is to record your speech using a computer’s webcam, much like you would look at and talk to the computer when using Skype or another video-chat program. The first time you try this, minimize the video window once you’ve started recording so you don’t get distracted by watching yourself. Once you’ve recorded the video, watch the playback and take notes on your facial expressions. Answer the following questions:

  • Did anything surprise you? Were you as expressive as you thought you were?
  • What facial expressions did you use throughout the speech?
  • Where did your facial expressions match with the content of your speech? Where did your facial expressions not match with the content of your speech?
  • Where could you include more facial expressions to enhance your content and/or delivery?

You can also have a friend watch the video and give you feedback on your facial expressions to see if your assessment matches with theirs. Once you’ve assessed your video, re-record your speech and try to improve your facial expressions and delivery. Revisit the previous questions to see if you improved.

Eye Contact

Eye contact is an important element of nonverbal communication in all communication settings. As a speaker, eye contact can also be used to establish credibility and hold your audience’s attention. We often interpret a lack of eye contact to mean that someone is not credible or not competent, and as a public speaker, you don’t want your audience thinking either of those things. Eye contact holds attention because an audience member who knows the speaker is making regular eye contact will want to reciprocate that eye contact to show that they are paying attention. This will also help your audience remember the content of your speech better, because acting like we’re paying attention actually leads us to pay attention and better retain information.

Eye contact is an aspect of delivery that beginning speakers can attend to and make noticeable progress on early in their speech training. Most speakers cannot do this when they first begin practicing with extemporaneous delivery, but continued practice and effort make this an achievable goal for most.

Norms for eye contact vary among cultures. Therefore it may be difficult for speakers from countries that have higher power distances or are more collectivistic to get used to the idea of making direct and sustained eye contact during a speech. In these cases, it is important for the speaker to challenge himself or herself to integrate some of the host culture’s expectations and for the audience to be accommodating and understanding of the cultural differences.

Tips for Having Effective Eye Contact

  • Once in front of the audience, establish eye contact before you speak.
  • Make slow and deliberate eye contact, sweeping through the whole audience from left to right.
  • Despite what high school speech teachers or others might have told you, do not look over the audience’s heads, at the back wall, or the clock. Unless you are in a huge auditorium, it will just look to the audience like you are looking over their heads.
  • Do not just make eye contact with one or a few people that you know or that look friendly. Also, do not just make eye contact with your instructor or boss. Even if it’s comforting for you as the speaker, it is usually awkward for the audience member.
  • Try to memorize your opening and closing lines so you can make full eye contact with the audience. This will strengthen the opening and closing of your speech and help you make a connection with the audience.

Physical Delivery and the Body

Have you ever gotten dizzy as an audience member because the speaker paced back and forth? I know I have. Anxiety can lead us to do some strange things with our bodies, like pacing, that we don’t normally do, so it’s important to consider the important role that your body plays during your speech. Extra movements caused by anxiety are called nonverbal adaptors , and most of them manifest as distracting movements or gestures. These nonverbal adaptors, like tapping a foot, wringing hands, playing with a paper clip, twirling hair, jingling change in a pocket, scratching, and many more, can definitely detract from a speaker’s message and credibility. Conversely, a confident posture and purposeful gestures and movement can enhance both.

Posture is the position we assume with our bodies, either intentionally or out of habit. Although people, especially young women, used to be trained in posture, often by having them walk around with books stacked on their heads, you should use a posture that is appropriate for the occasion while still positioning yourself in a way that feels natural. In a formal speaking situation, it’s important to have an erect posture that communicates professionalism and credibility. However, a military posture of standing at attention may feel and look unnatural in a typical school or business speech. In informal settings, it may be appropriate to lean on a table or lectern, or even sit among your audience members. Head position is also part of posture. In most speaking situations, it is best to keep your head up, facing your audience. A droopy head doesn’t communicate confidence. Consider the occasion important, as an inappropriate posture can hurt your credibility.

image

Government and military leaders use an erect posture to communicate confidence and professionalism during public appearances.

Wikimedia Commons – public domain.

Gestures include arm and hand movements. We all go through a process of internalizing our native culture from childhood. An obvious part of this process is becoming fluent in a language. Perhaps less obvious is the fact that we also become fluent in nonverbal communication, gestures in particular. We all use hand gestures while we speak, but we didn’t ever take a class in matching verbal communication with the appropriate gestures; we just internalized these norms over time based on observation and put them into practice. By this point in your life, you have a whole vocabulary of hand movements and gestures that spontaneously come out while you’re speaking. Some of these gestures are emphatic and some are descriptive (Koch, 2007).

Emphatic gestures are the most common hand gestures we use, and they function to emphasize our verbal communication and often relate to the emotions we verbally communicate. Pointing with one finger or all the fingers straight out is an emphatic gesture. We can even bounce that gesture up and down to provide more emphasis. Moving the hand in a circular motion in front of our chest with the fingers spread apart is a common emphatic gesture that shows excitement and often accompanies an increased rate of verbal speaking. We make this gesture more emphatic by using both hands. Descriptive gestures function to illustrate or refer to objects rather than emotions. We use descriptive gestures to indicate the number of something by counting with our fingers or the size, shape, or speed of something. Our hands and arms are often the most reliable and easy-to-use visual aids a speaker can have.

While it can be beneficial to plan a key gesture or two in advance, it is generally best to gesture spontaneously in a speech, just as you would during a regular conversation. While the best beginning strategy is to gesture naturally, you also want to remain a high self-monitor and take note of your typical patterns of gesturing. If you notice that you naturally gravitate toward one particular gesture, make an effort to vary your gestures more. You also want your gestures to be purposeful, not limp or lifeless.

Sometimes movement of the whole body, instead of just gesturing with hands, is appropriate in a speech. To make your movements appear more natural, time them to coincide with a key point you want to emphasize or a transition between key points. Minimize other movements from the waist down when you are not purposefully moving for emphasis. Speakers sometimes tap or shuffle their feet, rock, or shift their weight back and forth from one leg to the other. Keeping both feet flat on the floor, and still, will help avoid these distracting movements.

Credibility and Physical Delivery

Audience members primarily take in information through visual and auditory channels. Just as the information you present verbally in your speech can add to or subtract from your credibility, nonverbal communication that accompanies your verbal messages affects your credibility.

Visual Aids and Delivery

Visual aids play an important role in conveying supporting material to your audience. They also tie to delivery, since using visual aids during a speech usually requires some physical movements. It is important not to let your use of visual aids detract from your credibility. I’ve seen many good speeches derailed by posters that fall over, videos with no sound, and uncooperative PowerPoint presentations.

The following tips can help you ensure that your visual aids enhance, rather than detract, from your message and credibility:

  • Only have your visual aid displayed when it is relevant to what you are saying: insert black slides in PowerPoint, hide a model or object in a box, flip a poster board around, and so on.
  • Make sure to practice with your visual aids so there aren’t any surprises on speech day.
  • Don’t read from your visual aids. Put key information from your PowerPoint or Prezi on your speaking outline and only briefly glance at the screen to make sure you are on the right slide. You can also write information on the back of a poster or picture that you’re going to display so you can reference it while holding the visual aid up, since it’s difficult to hold a poster or picture and note cards at the same time.
  • Triple check your technology to make sure it’s working: electricity, Internet connection, wireless clicker, sound, and so on.
  • Proofread all your visual aids to find spelling/grammar errors and typos.
  • Bring all the materials you may need to make your visual aid work: tape/tacks for posters and pictures, computer cables/adaptors, and so on. Don’t assume these materials will be provided.
  • Have a backup plan in case your visual aid doesn’t work properly.

Key Takeaways

  • Facial expressions help communicate emotions and enthusiasm while speaking. Make sure that facial expressions are consistent with the content being presented. Record yourself practicing your speech in order to evaluate your use of facial expressions.
  • Eye contact helps establish credibility and keep your audience’s attention while you’re speaking.
  • Posture should be comfortable and appropriate for the speaking occasion.
  • Emphatic and descriptive gestures enhance the verbal content of our speech. Gestures should appear spontaneous but be purposeful.
  • Movements from the waist down should be purposefully used to emphasize a point or as a transition during a speech.
  • Visual aids can add to your speech but can also interfere with your delivery and negatively affect your credibility if not used effectively.
  • Identify three goals related to delivery that you would like to accomplish in this course. What strategies/tips can you use to help achieve these goals?
  • What nonverbal adaptors have you noticed that others use while speaking? Are you aware of any nonverbal adaptors that you have used? If so, what are they?
  • Getting integrated: How might expectations for dress and physical appearance vary from context to context (academic, professional, personal, and civic)?

Koch, A., Speaking with a Purpose , 7th ed. (Boston, MA: Pearson, 2007), 105.

Public Speaking Copyright © 2023 by University of Nebraska at Omaha is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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2.1: Four Methods of Delivery

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Learning Objectives

  • Differentiate among the four methods of speech delivery.
  • Understand when to use each of the four methods of speech delivery.

Four Methods of Delivery

Lt. Governor Anthony Brown bring greetings to the 13th Annual House of Ruth Spring Luncheon.

Maryland GovPics – House of Ruth Luncheon – CC BY 2.0.

The easiest approach to speech delivery is not always the best. Substantial work goes into the careful preparation of an interesting and ethical message, so it is understandable that students may have the impulse to avoid “messing it up” by simply reading it word for word. But students who do this miss out on one of the major reasons for studying public speaking: to learn ways to “connect” with one’s audience and to increase one’s confidence in doing so. You already know how to read, and you already know how to talk. But public speaking is neither reading nor talking.

Speaking in public has more formality than talking. During a speech, you should present yourself professionally. This doesn’t mean you must wear a suit or “dress up” (unless your instructor asks you to), but it does mean making yourself presentable by being well groomed and wearing clean, appropriate clothes. It also means being prepared to use language correctly and appropriately for the audience and the topic, to make eye contact with your audience, and to look like you know your topic very well.

While speaking has more formality than talking, it has less formality than reading. Speaking allows for meaningful pauses, eye contact, small changes in word order, and vocal emphasis. Reading is a more or less exact replication of words on paper without the use of any nonverbal interpretation. Speaking, as you will realize if you think about excellent speakers you have seen and heard, provides a more animated message.

The next sections introduce four methods of delivery that can help you balance between too much and too little formality when giving a public speech.

Impromptu Speaking

Impromptu speaking is the presentation of a short message without advance preparation. Impromptu speeches often occur when someone is asked to “say a few words” or give a toast on a special occasion. You have probably done impromptu speaking many times in informal, conversational settings. Self-introductions in group settings are examples of impromptu speaking: “Hi, my name is Steve, and I’m a volunteer with the Homes for the Brave program.” Another example of impromptu speaking occurs when you answer a question such as, “What did you think of the documentary?”

The advantage of this kind of speaking is that it’s spontaneous and responsive in an animated group context. The disadvantage is that the speaker is given little or no time to contemplate the central theme of his or her message. As a result, the message may be disorganized and difficult for listeners to follow.

Here is a step-by-step guide that may be useful if you are called upon to give an impromptu speech in public.

  • Take a moment to collect your thoughts and plan the main point you want to make.
  • Thank the person for inviting you to speak.
  • Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
  • Thank the person again for the opportunity to speak.
  • Stop talking.

As you can see, impromptu speeches are generally most successful when they are brief and focus on a single point.

Speaking from a Manuscript

Manuscript speaking is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains his or her attention on the printed page except when using visual aids.

The advantage to reading from a manuscript is the exact repetition of original words. As we mentioned at the beginning of this chapter, in some circumstances this can be extremely important. For example, reading a statement about your organization’s legal responsibilities to customers may require that the original words be exact. In reading one word at a time, in order, the only errors would typically be mispronunciation of a word or stumbling over complex sentence structure.

However, there are costs involved in manuscript speaking. First, it’s typically an uninteresting way to present. Unless the speaker has rehearsed the reading as a complete performance animated with vocal expression and gestures (as poets do in a poetry slam and actors do in a reader’s theater), the presentation tends to be dull. Keeping one’s eyes glued to the script precludes eye contact with the audience. For this kind of “straight” manuscript speech to hold audience attention, the audience must be already interested in the message before the delivery begins.

It is worth noting that professional speakers, actors, news reporters, and politicians often read from an autocue device, such as a TelePrompTer, especially when appearing on television, where eye contact with the camera is crucial. With practice, a speaker can achieve a conversational tone and give the impression of speaking extemporaneously while using an autocue device. However, success in this medium depends on two factors: (1) the speaker is already an accomplished public speaker who has learned to use a conversational tone while delivering a prepared script, and (2) the speech is written in a style that sounds conversational.

Speaking from Memory

Memorized speaking is the rote recitation of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script in a stage play, television program, or movie scene. When it comes to speeches, memorization can be useful when the message needs to be exact and the speaker doesn’t want to be confined by notes.

The advantage to memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. Being free of notes means that you can move freely around the stage and use your hands to make gestures. If your speech uses visual aids, this freedom is even more of an advantage. However, there are some real and potential costs. First, unless you also plan and memorize every vocal cue (the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace), gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer. You might end up speaking in a monotone or a sing-song repetitive delivery pattern. You might also present your speech in a rapid “machine-gun” style that fails to emphasize the most important points. Second, if you lose your place and start trying to ad lib, the contrast in your style of delivery will alert your audience that something is wrong. More frighteningly, if you go completely blank during the presentation, it will be extremely difficult to find your place and keep going.

Extemporaneous Speaking

Extemporaneous speaking is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes. By using notes rather than a full manuscript, the extemporaneous speaker can establish and maintain eye contact with the audience and assess how well they are understanding the speech as it progresses. The opportunity to assess is also an opportunity to restate more clearly any idea or concept that the audience seems to have trouble grasping.

For instance, suppose you are speaking about workplace safety and you use the term “sleep deprivation.” If you notice your audience’s eyes glazing over, this might not be a result of their own sleep deprivation, but rather an indication of their uncertainty about what you mean. If this happens, you can add a short explanation; for example, “sleep deprivation is sleep loss serious enough to threaten one’s cognition, hand-to-eye coordination, judgment, and emotional health.” You might also (or instead) provide a concrete example to illustrate the idea. Then you can resume your message, having clarified an important concept.

Speaking extemporaneously has some advantages. It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible. In addition, your audience is likely to pay better attention to the message because it is engaging both verbally and nonverbally. The disadvantage of extemporaneous speaking is that it requires a great deal of preparation for both the verbal and the nonverbal components of the speech. Adequate preparation cannot be achieved the day before you’re scheduled to speak.

Because extemporaneous speaking is the style used in the great majority of public speaking situations, most of the information in this chapter is targeted to this kind of speaking.

Key Takeaways

  • There are four main kinds of speech delivery: impromptu, manuscript, memorized, and extemporaneous.
  • Impromptu speaking involves delivering a message on the spur of the moment, as when someone is asked to “say a few words.”
  • Manuscript speaking consists of reading a fully scripted speech. It is useful when a message needs to be delivered in precise words.
  • Memorized speaking consists of reciting a scripted speech from memory. Memorization allows the speaker to be free of notes.
  • Extemporaneous speaking consists of delivering a speech in a conversational fashion using notes. This is the style most speeches call for.
  • Find a short newspaper story. Read it out loud to a classroom partner. Then, using only one notecard, tell the classroom partner in your own words what the story said. Listen to your partner’s observations about the differences in your delivery.
  • In a group of four or five students, ask each student to give a one-minute impromptu speech answering the question, “What is the most important personal quality for academic success?”
  • Watch the evening news. Observe the differences between news anchors using a TelePrompTer and interviewees who are using no notes of any kind. What differences do you observe?

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14.2 Speaking Contexts That Affect Delivery

Learning objectives.

  • Understand how the physical setting of a speech is an element that calls for preparation.
  • Examine some tips and strategies for common speaking situations.

Empty seats in an auditorium

Mad Mou – Empty – CC BY-NC-ND 2.0.

The Reverend Dr. Martin Luther King Jr. gave his famous “I Have a Dream” speech on the steps of the Lincoln Memorial at a gigantic civil rights rally on an August afternoon in 1963. His lectern was bristling with microphones placed there for news coverage and for recording the historic event. His audience, estimated to number a quarter of a million people, extended as far as the eye could see. He was the last speaker of the day, delivering his speech after more than a dozen civil rights leaders and world-famous performers such as Joan Baez, Mahalia Jackson, and Charlton Heston had occupied the stage (Ross, 2007). King gave us his speech in the assertive ringing tones of inspired vision. Nothing less would have worked that day.

Most of us will never speak to so many people at once. Even an appearance on television will probably command a much smaller audience than the crowd that heard King’s speech. Even though you don’t expect an audience of such size or a setting of such symbolic importance, you should still be prepared to adapt to the setting in which you will speak.

Our audiences, circumstances, and physical contexts for public speaking will vary. At some point in your life you may run for public office or rise to a leadership role in a business or volunteer organization. Or you may be responsible for informing coworkers about a new policy, regulation, or opportunity. You may be asked to deliver remarks in the context of a worship service, wedding, or funeral. You may be asked to introduce a keynote speaker or simply to make an important announcement in some context. Sometimes you will speak in a familiar environment, while at other times you may be faced with an unfamiliar location and very little time to get used to speaking with a microphone. These are contexts and situations we address in the following subsections.

Using Lecterns

A lectern is a small raised surface, usually with a slanted top, where a speaker can place notes during a speech. While a lectern adds a measure of formality to the speaking situation, it allows speakers the freedom to do two things: to come out from behind the lectern to establish more immediate contact with the audience and to use both hands for gestures.

However, for new speakers who feel anxious, it is all too tempting to grip the edges of the lectern with both hands for security. You might even wish you could hide behind it. Be aware of these temptations so you can manage them effectively and present yourself to your audience in a manner they will perceive as confident. One way to achieve this is by limiting your use of the lectern to simply a place to rest your notes. Try stepping to the side or front of the lectern when speaking with free hands, only occasionally standing at the lectern to consult your notes. This will enhance your eye contact as well as free up your hands for gesturing.

Speaking in a Small or Large Physical Space

If you are accustomed to being in a classroom of a certain size, you will need to make adjustments when speaking in a smaller or larger space than what you are used to.

A large auditorium can be intimidating, especially for speakers who feel shy and “exposed” when facing an audience. However, the maxim that “proper preparation prevents poor performance” is just as true here as anywhere. If you have prepared and practiced well, you can approach a large-venue speaking engagement with confidence. In terms of practical adjustments, be aware that your voice is likely to echo, so you will want to speak more slowly than usual and make use of pauses to mark the ends of phrases and sentences. Similarly, your facial expressions and gestures should be larger so that they are visible from farther away. If you are using visual aids, they need to be large enough to be visible from the back of the auditorium.

Limited space is not as disconcerting for most speakers as enormous space, but it has the advantage of minimizing the tendency to pace back and forth while you speak. We have all seen dramatic soliloquies in the movies and plays where an actor makes use of the space on the stage, but this is generally not a good strategy for a speech. A small space also calls for more careful management of notecards and visual aids, as your audience will be able to see up close what you are doing with your hands. Do your best to minimize fumbling, including setting up in advance or arriving early to decide how to organize your materials in the physical space. We will discuss visual aids further in Chapter 15 “Presentation Aids: Design and Usage” .

Speaking Outdoors

Outdoor settings can be charming, but they are prone to distractions. If you’re giving a speech in a setting that is picturesquely beautiful, it may be difficult to maintain the audience’s attention. If you know this ahead of time, you might plan your speech to focus more on mood than information and perhaps to make reference to the lovely view.

More typically, outdoor speech venues can pose challenges with weather, sun glare, and uninvited guests, such as ants and pigeons. If the venue is located near a busy highway, it might be difficult to make yourself heard over the ambient noise. You might lack the usual accommodations, such as a lectern or table. Whatever the situation, you will need to use your best efforts to project your voice clearly without sounding like you’re yelling.

Using a Microphone

Most people today are familiar with microphones that are built into video recorders and other electronic devices, but they may be new at using a microphone to deliver a speech. One overall principle to remember is that a microphone only amplifies, it does not clarify. If you are not enunciating clearly, the microphone will merely enable your audience to hear amplified mumbling.

Microphones come in a wide range of styles and sizes. Generally, the easiest microphone to use is the clip-on style worn on the front of your shirt. If you look closely at many television personalities and news anchors, you will notice these tiny microphones clipped to their clothing. They require very little adaptation. You simply have to avoid looking down—at your notes, for instance—because your voice will be amplified when you do so.

Lectern and handheld microphones require more adaptation. If they’re too close to your mouth, they can screech. If they’re too far away, they might not pick up your voice. Some microphones are directional, meaning that they are only effective when you speak directly into them. If there is any opportunity to do so, ask for tips about how to use a particular microphone and practice with it for a few minutes while you have someone listen from a middle row in the audience and signal whether you can be heard well. The best plan, of course, would be to have access to the microphone for practice ahead of the speaking date.

Often a microphone is provided when it isn’t necessary. If the room is small or the audience is close to you, do not feel obligated to use the microphone. Sometimes an amplified voice can feel less natural and less compelling than a direct voice. However, if you forgo the microphone, make sure to speak loudly enough for all audience members to hear you—not just those in front.

Audience Size

A small audience is an opportunity for a more intimate, minimally formal tone. If your audience has only eight to twelve people, you can generate greater audience contact. Make use of all the preparation you have done. You do not have to revamp your speech just because the audience is small. When the presentation is over, there will most likely be opportunities to answer questions and have individual contact with your listeners.

Your classroom audience may be as many as twenty to thirty students. The format for an audience of this size is still formal but conversational. Depending on how your instructor structures the class, you may or may not be asked to leave time after your speech for questions and answers.

Some audiences are much larger. If you have an audience that fills an auditorium, or if you have an auditorium with only a few people in it, you still have a clearly formal task, and you should be guided as much as possible by your preparation.

Key Takeaways

  • Not every speaking setting happens in a classroom. As such, different environments call for speakers to think through their basic speaking strategies.
  • Speakers need to be prepared to deal with five common challenges in speaking contexts: using a lectern, large or small space, speaking in the outdoors, using a microphone, and audience size.
  • Get permission from your instructor and announce a campus event to the class. Make sure your details are complete and accurate. How does your physical space affect the way you present the information?
  • Watch a speech that takes place indoors or outside. How do you think this speech would be different if the speech occurred in the other location? What changes would you recommend for the speaker?
  • If you were suddenly asked to give your next classroom speech in front of two hundred of your peers, how would adjust your speech? Why?

Ross, S. (2007). Civil rights march on Washington. Infoplease . Retrieved from http://www.infoplease.com/spot/marchonwashington.html

Stand up, Speak out Copyright © 2016 by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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10 Tips for Improving Your Public Speaking Skills

Few are immune to the fear of public speaking. Marjorie North offers 10 tips for speakers to calm the nerves and deliverable memorable orations.

Marjorie North

Snakes? Fine. Flying? No problem. Public speaking? Yikes! Just thinking about public speaking — routinely described as one of the greatest (and most common) fears — can make your palms sweat. But there are many ways to tackle this anxiety and learn to deliver a memorable speech.

In part one of this series,  Mastering the Basics of Communication , I shared strategies to improve how you communicate. In part two, How to Communicate More Effectively in the Workplace , I examined how to apply these techniques as you interact with colleagues and supervisors in the workplace. For the third and final part of this series, I’m providing you with public speaking tips that will help reduce your anxiety, dispel myths, and improve your performance.

Here Are My 10 Tips for Public Speaking:

1. nervousness is normal. practice and prepare.

All people feel some physiological reactions like pounding hearts and trembling hands. Do not associate these feelings with the sense that you will perform poorly or make a fool of yourself. Some nerves are good. The adrenaline rush that makes you sweat also makes you more alert and ready to give your best performance.

The best way to overcome anxiety is to prepare, prepare, and prepare some more. Take the time to go over your notes several times. Once you have become comfortable with the material, practice — a lot. Videotape yourself, or get a friend to critique your performance.

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2. Know Your Audience. Your Speech Is About Them, Not You.

Before you begin to craft your message, consider who the message is intended for. Learn as much about your listeners as you can. This will help you determine your choice of words, level of information, organization pattern, and motivational statement.

3. Organize Your Material in the Most Effective Manner to Attain Your Purpose.

Create the framework for your speech. Write down the topic, general purpose, specific purpose, central idea, and main points. Make sure to grab the audience’s attention in the first 30 seconds.

4. Watch for Feedback and Adapt to It.

Keep the focus on the audience. Gauge their reactions, adjust your message, and stay flexible. Delivering a canned speech will guarantee that you lose the attention of or confuse even the most devoted listeners.

5. Let Your Personality Come Through.

Be yourself, don’t become a talking head — in any type of communication. You will establish better credibility if your personality shines through, and your audience will trust what you have to say if they can see you as a real person.

6. Use Humor, Tell Stories, and Use Effective Language.

Inject a funny anecdote in your presentation, and you will certainly grab your audience’s attention. Audiences generally like a personal touch in a speech. A story can provide that.

7. Don’t Read Unless You Have to. Work from an Outline.

Reading from a script or slide fractures the interpersonal connection. By maintaining eye contact with the audience, you keep the focus on yourself and your message. A brief outline can serve to jog your memory and keep you on task.

8. Use Your Voice and Hands Effectively. Omit Nervous Gestures.

Nonverbal communication carries most of the message. Good delivery does not call attention to itself, but instead conveys the speaker’s ideas clearly and without distraction.

9. Grab Attention at the Beginning, and Close with a Dynamic End.

Do you enjoy hearing a speech start with “Today I’m going to talk to you about X”? Most people don’t. Instead, use a startling statistic, an interesting anecdote, or concise quotation. Conclude your speech with a summary and a strong statement that your audience is sure to remember.

10. Use Audiovisual Aids Wisely.

Too many can break the direct connection to the audience, so use them sparingly. They should enhance or clarify your content, or capture and maintain your audience’s attention.

Practice Does Not Make Perfect

Good communication is never perfect, and nobody expects you to be perfect. However, putting in the requisite time to prepare will help you deliver a better speech. You may not be able to shake your nerves entirely, but you can learn to minimize them.

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About the Author

North is a consultant for political candidates, physicians, and lawyers, and runs a private practice specializing in public speaking, and executive communication skills. Previously, she was the clinical director in the department of speech and language pathology and audiology at Northeastern University.

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Preschool Speech and Language and Children’s Rehabilitation Services Guidelines

Read the guidelines that outline expectations for service delivery to improve service access, experiences and functional outcomes.

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Preschool Speech and Language and Children’s Rehabilitation Services support children who need extra help to participate fully at home, at school, and in the community.

The guidelines for Preschool Speech and Language and Children’s Rehabilitation Services outline expectations for service providers to improve service access, experiences, and functional outcomes.

The requirements include:

  • implementing a tiered approach to service delivery that supports children to receive the right level of service at the right time
  • taking a child- and family-centred, strengths-based approach that supports the diverse and cultural needs of families
  • offering families a seamless, streamlined and integrated service pathway to care

Contact your local Children’s Treatment Centre to discuss your child’s development, support needs, and strengths – and to access the support you and your child may need.

IMAGES

  1. Speech Delivery

    what is speech delivery

  2. SOLUTION: Lesson 8 principles of speech delivery

    what is speech delivery

  3. 7. Speech Delivery

    what is speech delivery

  4. Chapter 32: Methods of Speech Delivery

    what is speech delivery

  5. 4 Methods of Speech Delivery

    what is speech delivery

  6. Chapter 32: Methods of Speech Delivery

    what is speech delivery

VIDEO

  1. SPEECH DELIVERY (PURCOM)

  2. Speech Delivery #5

  3. Speech Delivery #6

  4. Speech Delivery #2 03/27/2024

  5. Speech Delivery #3 03/27/2024

  6. Speech Delivery & conversation

COMMENTS

  1. Methods of Speech Delivery

    Learn about the four basic methods of speech delivery: manuscript, memorized, impromptu, and extemporaneous. Compare their advantages and disadvantages and see examples of each method.

  2. What is delivery in speech? It's HOW you give your speech

    Speech delivery is not what you say, but how you say it. Learn the basic principles, styles, and tools of effective speech delivery, and how to practice and overcome anxiety.

  3. Speech Delivery: The Art of Public Speaking

    Learn how to deliver your speech with confidence, clarity and impact by using the right tone, pace, body language and gestures. Find out the optimal rate of speech, the power pose, the eager nonverbal strategy and more tips from TED talks.

  4. 14.4 Practicing for Successful Speech Delivery

    To keep your speech delivery interesting, your rate should vary. If you are speaking extemporaneously, your rate will naturally fluctuate. If you're reading, your delivery is less likely to vary. Because rate is an important tool in enhancing the meanings in your speech, you do not want to give a monotone drone or a rapid "machine-gun ...

  5. 14.1 Four Methods of Delivery

    Learn how to choose and use different methods of speech delivery, such as impromptu, extemporaneous, manuscript, and memorized speaking. Each method has advantages and disadvantages depending on the purpose, audience, and topic of the speech.

  6. Ways of Delivering Speeches

    Learn about the three modes of speech delivery: impromptu, manuscript, and extemporaneous. Each mode has advantages and challenges for different speech occasions.

  7. 5.2 Delivery Methods and Practice Sessions

    Manuscript Delivery. Speaking from a written or printed document that contains the entirety of a speech is known as manuscript delivery.Manuscript delivery can be the best choice when a speech has complicated information and/or the contents of the speech are going to be quoted or published.

  8. Delivering a Speech

    Vocal delivery includes components of speech delivery that relate to your voice. These include rate, volume, pitch, articulation, pronunciation, and fluency. Our voice is important to consider when delivering our speech for two main reasons. First, vocal delivery can help us engage and interest the audience.

  9. 19.7 Spotlight on … Delivery/Public Speaking

    Delivery/Public Speaking. Highlights. Learning Outcomes. By the end of this section, you will be able to: Implement various technologies effectively to address an audience, matching the capacities of each to the rhetorical situation. Apply conventions of speech delivery, such as voice control, gestures, and posture.

  10. Speech Delivery Tactics: Win Your Audience & Make Your Point

    Speech delivery is the compounded effect of verbal and non-verbal messaging. The words you share are the core of your speech, but body language, facial expressions, and tone of voice are what listeners often relate to. Table of Contents. What Are The 4 Types Of Speech Delivery?

  11. 10: Delivering a Speech

    Vocal delivery includes components of speech delivery that relate to your voice. These include rate, volume, pitch, articulation, pronunciation, and fluency. Our voice is important to consider when delivering our speech for two main reasons. First, vocal delivery can help us engage and interest the audience. Second, vocal delivery helps ensure ...

  12. Delivery

    Delivery is the speaker's physical (vocal and bodily) actions during a speech. The main purpose of delivery is to enhance, not distract from, the message. In order to help you avoid distracting from your message, we've created a document about what not to do while delivering a speech.

  13. The 4 modes of speech delivery: an overview, plus their pros and cons

    impromptu. extemporaneous. 1. Manuscript. One of the most common ways to deliver a speech is to use a manuscript: a word by word document of everything you plan to say from beginning to end. This ensures, when you read it out loud, what you say is exactly what you intend, without deviation.

  14. Chapter 9: Delivery

    Chapter 9: Delivery. Learning Objectives. List the different methods of speech delivery. Identify key elements in preparing to deliver a speech. Describe the benefits of delivery-related behaviors. Utilize specific techniques to enhance speech delivery. Key Terms. Extemporaneous Speaking. Impromptu Speaking.

  15. Speech Delivery • My Speech Class

    There are four primary types of speech delivery: Manuscript, Memorized, Impromptu, and Extemporaneous. Manuscript speaking, like it sounds, involves reading your speech word-for-word from it's written form. The advantage to delivering a speech this way is that you can perfectly plan and control the wording of your speech.

  16. 14.3: Speech Delivery- Body Language and Voice

    Vocal delivery includes components of speech delivery that relate to your voice. Incorporating vocal variety in terms of volume, pitch, rate, and pauses is key to being a successful speaker. Our voice is important to consider when delivering our speech for two main reasons. First, vocal delivery can help us engage and interest the audience.

  17. 3.2 Methods of Speech Delivery

    For this kind of "straight" manuscript speech to hold audience attention, the audience must be already interested in the message and speaker before the delivery begins. It is worth noting that professional speakers, actors, news reporters, and politicians often read from an autocue device, such as a TelePrompTer, especially when appearing ...

  18. 5.4 Physical Delivery

    Physical delivery of a speech involves nonverbal communication through the face and eyes, gestures, and body movements. Physical Delivery and the Face. We tend to look at a person's face when we are listening to them. Again, this often makes people feel uncomfortable and contributes to their overall speaking anxiety. Many speakers don't ...

  19. 2.1: Four Methods of Delivery

    Key Takeaways. There are four main kinds of speech delivery: impromptu, manuscript, memorized, and extemporaneous. Impromptu speaking involves delivering a message on the spur of the moment, as when someone is asked to "say a few words.". Manuscript speaking consists of reading a fully scripted speech.

  20. PDF SPEAKING IN PUBLIC: SPEECH DELIVERY

    Speech delivery is the presentation of the speech you have researched, organized, outlined, and practiced. Learn how to overcome anxiety, set the tone, consider language and style, incorporate visual aids, and more in this chapter.

  21. 14.2 Speaking Contexts That Affect Delivery

    Using Lecterns. A lectern is a small raised surface, usually with a slanted top, where a speaker can place notes during a speech. While a lectern adds a measure of formality to the speaking situation, it allows speakers the freedom to do two things: to come out from behind the lectern to establish more immediate contact with the audience and to use both hands for gestures.

  22. 10 Tips for Improving Your Public Speaking Skills

    Good delivery does not call attention to itself, but instead conveys the speaker's ideas clearly and without distraction. ... an interesting anecdote, or concise quotation. Conclude your speech with a summary and a strong statement that your audience is sure to remember. 10. Use Audiovisual Aids Wisely. Too many can break the direct ...

  23. PDF Extemporaneous Speeches: Definition and Delivery

    The problem with writing out your entire speech on index cards is twofold: 1. You'll have to make your writing so small that you likely won't be able to read it. 2. Reading your speech (even from index cards) is manuscript delivery, not extemporaneous delivery. Like all other aspects of speech development, creating effective index cards to ...

  24. Multilingual Service Delivery in Audiology and Speech-Language Pathology

    Multilingual service delivery occurs in two ways: Cross-linguistic —involves clinical practice with an individual who uses a different language than that of the clinician. For example, an SLP who uses English would be providing cross-linguistic services to a patient who uses Navajo while working with an interpreter.

  25. Bank of England Official says UK on Cusp of Payments Revolution

    Bank of England Deputy Governor Sarah Breeden said the UK is on the cusp of a technological revolution in finance that will slash the cost of using money, and allow micropayments and automatic ...

  26. Preschool Speech and Language and Children's ...

    The guidelines for Preschool Speech and Language and Children's Rehabilitation Services outline expectations for service providers to improve service access, experiences, and functional outcomes. The requirements include: implementing a tiered approach to service delivery that supports children to receive the right level of service at the ...