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How To Write a Business Plan for Pos in 9 Steps: Checklist

By alex ryzhkov, resources on pos.

  • Financial Model
  • Business Plan
  • Value Proposition
  • One-Page Business Plan
  • SWOT Analysis
  • Business Model
  • Marketing Plan

Are you looking to start a business in the Point-of-Sale (POS) industry? With the increasing demand for efficient and affordable payment solutions, now is the perfect time to enter this thriving market. According to recent statistics, the POS industry is projected to reach a market value of $108.46 billion by 2025 , growing at a CAGR of 11.8% . So, how can you ensure your business stands out and achieves success in this competitive landscape?

The key lies in developing a comprehensive business plan that encompasses all aspects of running a POS business. By following these 9 essential steps , you can create a roadmap for success:

  • Identify your target market
  • Conduct market research
  • Analyze competition
  • Define your unique selling proposition
  • Determine the start-up costs and funding needs
  • Create a financial plan
  • Outline your marketing and sales strategies
  • Develop an operational plan
  • Identify potential risks and establish contingency plans

First, identify your target market . Determine the specific industries or businesses that can benefit from your POS solutions and tailor your offerings accordingly. Next, conduct thorough market research to understand the current trends, customer preferences, and pain points in the industry.

Once you have a clear understanding of the market, analyze your competition . Identify their strengths and weaknesses, and use this information to differentiate your business. Your unique selling proposition should highlight the specific features or advantages that set your POS software apart from the rest.

Determining the start-up costs and funding needs is crucial. Calculate the expenses involved in software development, hardware purchases, marketing, and other operational expenses. This will help you determine the financing options available and the amount of funding required.

A well-crafted financial plan is essential to showcase the profitability and sustainability of your business. Include projected revenues, expenses, and cash flow forecasts to demonstrate the potential return on investment for potential investors or lenders.

Your marketing and sales strategies should focus on reaching your target market effectively. Consider digital marketing techniques, partnerships with industry influencers, and traditional advertising methods to create awareness and generate leads.

Developing an operational plan outlines the day-to-day operations of your business, including staffing, inventory management, customer support, and technological infrastructure.

Finally, identify potential risks and establish contingency plans to mitigate their impact on your business. This proactive approach will help you be prepared for any unforeseen circumstances that may arise.

By following these 9 steps , you will be well-equipped to write a comprehensive business plan for your POS business. Stay tuned for our upcoming articles where we will dive deeper into each step, providing you with valuable insights and tips to kickstart your entrepreneurial journey in the POS industry.

Identify Your Target Market

Before you start developing your business plan for a Point-of-Sale (POS) system, it is crucial to identify your target market . This step is essential because it lays the foundation for your entire business strategy, including product development, marketing, and sales.

To define your target market, you need to understand who your potential customers are and what their needs and preferences are. Consider factors such as demographics, psychographics, location, and purchasing behavior. This will help you create targeted marketing messages and tailor your POS system to meet their specific requirements.

  • Market segmentation: Divide your target market into smaller segments based on shared characteristics, such as age, gender, income level, or industry. This will enable you to customize your approach and appeal to each segment's unique needs.
  • Customer profiling: Create detailed profiles of your ideal customers. Consider their pain points, motivations, goals, and preferences. This will help you create marketing strategies that resonate with them.
  • Competitor analysis: Research your competitors and determine who they are targeting. Identify gaps and opportunities in the market that you can capitalize on.
  • Use surveys, interviews, and market research tools to gather data on your target market.
  • Utilize customer feedback and reviews to gain insights into their preferences and pain points.
  • Consider conducting focus groups or test markets to validate your assumptions and gather further information.

By clearly identifying your target market, you can tailor your business plan to address their specific needs and position your POS system as the ideal solution for their business. This focused approach will help you attract and retain customers, ultimately leading to the success of your business.

Conduct Market Research

Conducting thorough market research is a crucial step in creating a successful business plan for your Point-of-Sale (POS) business. Market research allows you to gather essential information about the industry, target market, and competition, enabling you to make informed decisions and identify opportunities.

When conducting market research for your POS business, it is important to:

  • Identify your target market: Determine the specific group of customers you want to target with your POS solution. Consider factors such as industry, size of business, location, and unique needs.
  • Analyze industry trends: Stay updated on the latest developments and trends in the POS industry. This helps you understand the demand for different features and functionalities in the market.
  • Assess customer needs: Gather insights into the requirements and pain points of your target market. Understanding their needs will help you develop a POS solution that effectively addresses these challenges.
  • Evaluate competition: Research and analyze your competitors in the POS space. Identify their strengths, weaknesses, pricing models, and target markets. This analysis will help you differentiate your business and identify opportunities for improvement.

Tips for conducting market research:

  • Use a combination of primary and secondary research methods. Primary research involves directly collecting data from your target market through surveys, interviews, or focus groups. Secondary research involves analyzing existing data, industry reports, and competitor information.
  • Utilize online resources and tools to gather information about market trends and customer behavior. There are various market research platforms and databases that provide valuable insights.
  • Engage with potential customers or industry experts to gain a deep understanding of the challenges they face when it comes to POS systems. This will help you tailor your offering to meet their specific needs.
  • Regularly review and update your market research to stay relevant and adapt to changing market dynamics. Market trends and customer preferences can evolve over time, so it's essential to stay informed.

By conducting comprehensive market research, you will gain the necessary knowledge and insights to shape your business plan and make informed decisions as you move forward with your POS business.

Analyze Competition

One crucial step in writing a business plan for a POS is analyzing the competition. Understanding your competitors and their offerings will help you position your POS software effectively and stand out in the market.

First, research and identify the main competitors in your target market. Look for POS providers that offer similar features, target the same customer segments, and operate in the same geographical locations. Take note of their pricing models, customer reviews, and any unique selling points they have.

  • Identify key strengths and weaknesses of your competitors
  • Assess their pricing strategies and determine how your pricing compares
  • Evaluate customer feedback and reviews to understand what customers like and dislike about competing POS systems
  • Consider the level of customer support and training offered by your competitors

Tips for analyzing competition:

  • Visit your competitors' websites to gather information on their features, pricing, and target markets.
  • Read online reviews and forums to gain insights into customer experiences with competing POS systems.
  • Consider conducting surveys or interviews with potential customers to understand their preferences and pain points with existing POS solutions.
  • Attend industry trade shows or conferences to learn more about the latest developments and trends in the POS market.

Once you have gathered and analyzed the information, highlight the unique features or advantages that set your POS software apart from the competition. This will become your unique selling proposition (USP) and will form a key part of your marketing and sales strategy.

By thoroughly analyzing the competition, you can identify opportunities to differentiate your POS software and cater to the specific needs and preferences of your target market. This competitive analysis will help you position your business for success in a crowded market.

Define Your Unique Selling Proposition

When developing a business plan for a POS system, it is crucial to define your unique selling proposition (USP). Your USP is what sets your POS software apart from the competition and entices customers to choose your product over others.

In order to define your USP, start by considering the specific features and functionalities that make your POS system stand out. What problems does it solve for merchants? Is it particularly user-friendly or customizable? Does it offer unique integrations or reporting capabilities?

Once you have identified these key differentiators, articulate them clearly and concisely in your business plan. Clearly communicate to potential investors and customers why your POS software is the best choice for their business.

Here are a few tips to help you define your unique selling proposition:

Tips for Defining Your Unique Selling Proposition

  • Research your competition to identify what sets you apart
  • Focus on the benefits and advantages of your POS system
  • Highlight any unique features or integrations
  • Consider the specific needs and pain points of your target market
  • Emphasize the ease of use or customization options

Remember, your unique selling proposition is your opportunity to differentiate your POS software in a crowded market. By clearly defining what sets your product apart, you can effectively market and sell your system to potential customers and investors.

Determine The Start-Up Costs And Funding Needs

Before launching your POS business, it's crucial to determine the start-up costs and funding needs involved. This step will help you understand the financial requirements and ensure that you have adequate resources to get your business up and running.

First, make a list of all the expenses you need to consider when starting your POS business. This may include:

  • The cost of acquiring or developing the POS software
  • Hardware costs, such as purchasing or leasing POS terminals, printers, scanners, and cash registers
  • Installation and setup expenses, including any professional services required
  • Training costs for you and your staff
  • Licensing and permits
  • Marketing and advertising expenses
  • Office space rent, utilities, and insurance

Once you have listed all the costs, it's time to estimate the funding needs for your business. Consider whether you have sufficient personal savings to cover these expenses or if you need external funding.

If you require additional funding, there are several sources you can explore:

  • Self-funding: Using your personal savings or assets to finance your business
  • Loans: Applying for a business loan from a bank or financial institution
  • Investors: Seeking out investors who are willing to invest in your POS business in exchange for equity
  • Crowdfunding: Launching a crowdfunding campaign to raise funds from a large number of people
  • Grants: Researching and applying for grants that support start-ups in your industry
  • Be realistic when estimating your start-up costs. It's better to overestimate than to underestimate and face financial difficulties later on.
  • Consider seeking advice from a financial advisor or consultant who can help you analyze your funding needs and explore different funding options.
  • Prepare a detailed financial projection that showcases your start-up costs, anticipated revenues, and expected return on investment. This will not only help you secure funding but also serve as a roadmap for your business's financial success.

By determining your start-up costs and funding needs, you'll be better prepared to navigate the financial aspects of launching your POS business. This step is crucial for ensuring that you have the necessary resources to support your business's growth and success.

Create A Financial Plan

Creating a financial plan is a crucial step in developing a successful business plan for your Point-of-Sale (POS) venture. A well-thought-out financial plan will help you estimate the costs and revenue projections, ensuring that your business remains financially viable.

Here are some important considerations when creating your financial plan:

  • Estimate start-up costs: Calculate the expenses required to set up your POS business, including POS software licensing fees, hardware purchases, lease payments, website development, marketing costs, and any legal or professional fees.
  • Forecast revenue projections: Determine how much revenue you expect to generate from your POS business. Consider factors such as the number of merchants you anticipate subscribing to your services, the average transaction value, and any additional revenue streams, such as offering add-on services or charging for technical support.
  • Prepare a profit and loss statement: Create a detailed profit and loss statement that outlines your projected revenue, expenses, and net income over a specific period. This statement will help you understand the financial health of your business and identify areas where you can optimize costs or increase revenue.
  • Develop a cash flow forecast: Project your cash inflows and outflows over a specified period to ensure you have a positive cash flow, enabling you to meet your financial obligations and invest in the growth of your POS business. This forecast will help you identify any potential cash flow gaps or surpluses.
  • Don't underestimate expenses: Be diligent in estimating your costs, including both fixed and variable expenses. It's better to overestimate than to face unexpected financial challenges.
  • Consider different revenue scenarios: Prepare revenue projections for different scenarios, such as a conservative, average, and optimistic outlook. This will help you understand the potential impact of various market conditions on your financials.
  • Review and update your financial plan: Regularly revisit and update your financial plan as you gather real-world data and refine your business strategies. This will ensure that your plan remains accurate and adaptable to changing circumstances.

By creating a comprehensive financial plan, you'll have a clear understanding of the financial aspects of your POS business. This will enable you to make informed decisions, attract potential investors or lenders, and navigate the challenges of launching and running your POS venture.

Outline Your Marketing And Sales Strategies

Marketing and sales strategies are crucial for promoting your POS business and attracting potential customers. Here are some key steps to outline your marketing and sales strategies:

1. Identify your target audience: Begin by clearly defining your target market. Determine the specific industries, businesses, or customer segments that are most likely to benefit from your POS solution. This will help you tailor your marketing efforts and reach the right audience.

2. Conduct market research: Perform market research to identify the needs, preferences, and pain points of your target audience. This will allow you to position your POS solution as a valuable and desirable solution.

3. Determine your unique selling proposition (USP): Differentiate your POS business from competitors by identifying your unique selling points. Highlight the features, benefits, or value proposition that sets your solution apart from others in the market.

4. Develop a comprehensive marketing plan: Outline your marketing strategies and tactics. Consider using a mix of online and offline channels such as social media, search engine optimization, content marketing, email marketing, direct mail, trade shows, and partnerships. Define specific goals, targeted messaging, and budget allocation for each marketing channel.

5. Create a sales strategy: Determine how you will sell your POS solution to potential customers. Consider whether you will use direct sales, channel partners, or a combination of both. Establish pricing strategies, incentives, and sales targets to motivate your sales team.

6. Develop a lead generation and nurturing process: Set up mechanisms to generate leads and nurture them throughout the sales cycle. Utilize digital marketing techniques such as lead capture forms, landing pages, and email campaigns to capture and engage potential customers.

7. Provide exceptional customer support: Customer satisfaction is vital for the success of your POS business. Define a customer support strategy that ensures timely and effective resolution of customer issues. Consider implementing self-service options, a dedicated support team, and knowledge base resources.

Tips for Marketing and Sales strategies:

  • Invest in search engine optimization (SEO) to improve your website's visibility and attract organic traffic.
  • Utilize social media advertising to target specific customer demographics and increase brand awareness.
  • Create engaging content such as blog posts, videos, and infographics to educate and entice your target audience.
  • Offer free trials or demos of your POS solution to allow potential customers to experience its benefits firsthand.
  • Build strategic partnerships with complementary businesses or industry associations to expand your reach and access new customer segments.

Develop an Operational Plan

Developing an operational plan is crucial to ensuring the smooth and efficient functioning of your business. It involves outlining the day-to-day processes, tasks, and responsibilities that need to be carried out to achieve your business goals. Here are some important steps to consider when developing your operational plan:

  • Define your business operations: Start by clearly defining the different operational aspects of your business, such as production, inventory management, customer service, and employee management. This will help you understand the specific activities that need to be performed.
  • Establish roles and responsibilities: Clearly define the roles and responsibilities of each team member involved in the operational processes. This will ensure that everyone knows what is expected of them and reduces the chances of confusion or duplication of efforts.
  • Identify key resources: Determine the key resources required to support your operational processes. This may include physical assets, such as equipment and technology, as well as human resources, such as skilled employees or external vendors.
  • Create a workflow: Develop a workflow that outlines the step-by-step procedures for each operational activity. This will help streamline processes and ensure that tasks are completed efficiently.
  • Implement quality control measures: Establish quality control measures to ensure that your operational processes meet the desired standards. This may include regular inspections, employee training, or implementing quality management systems.
  • Monitor and measure performance: Regularly monitor and measure the performance of your operational processes to identify areas for improvement. This may involve tracking key performance indicators (KPIs) and conducting periodic reviews.

Tips for Developing an Operational Plan:

  • Ensure that your operational plan aligns with your overall business strategy and goals.
  • Involve key stakeholders, such as employees, managers, and suppliers, in the development of your operational plan to gain their insights and support.
  • Consider the scalability of your operational processes to accommodate future growth and expansion.
  • Regularly review and update your operational plan to adapt to changing market conditions or business needs.

By developing a comprehensive operational plan, you can effectively manage the day-to-day activities of your business and ensure that your operations run smoothly and efficiently.

Identify Potential Risks And Establish Contingency Plans

Identifying potential risks is a crucial step in developing a solid business plan for your POS. By identifying risks early on, you can proactively plan for potential challenges and implement contingency measures to mitigate their impact on your business.

Here are some potential risks to consider:

  • Hardware or software failures: Unforeseen technical issues can disrupt your POS operations, leading to downtime and loss of sales. To address this risk, it is essential to have a backup system in place and ensure regular maintenance and updates of your POS equipment.
  • Data breaches and security threats: In today's digital age, protecting customer data is of utmost importance. Identify the potential security vulnerabilities in your POS system and establish secure protocols and cybersecurity measures to prevent data breaches.
  • Changes in regulations and compliance requirements: Legal and regulatory changes can impact your POS operations. Stay updated with relevant laws and compliance requirements in your industry and adjust your processes accordingly to ensure compliance.
  • Staffing challenges: Employee turnover or a shortage of skilled staff can pose a risk to your business. Develop a recruitment and training plan to attract and retain qualified personnel and have a plan in place to manage any unexpected staffing gaps .
  • Competition and market shifts: The business landscape is dynamic, and emerging competitors or changing consumer preferences can impact your market share. Continuously monitor the market, adapt your strategies , and innovate to stay ahead of the competition.
  • Regularly review and update your risk identification and contingency plans as your business evolves.
  • Consider seeking professional advice or consulting industry experts to identify potential risks specific to your business.
  • Establish communication channels and protocols to quickly address and resolve any issues that may arise.
  • Test your contingency plans in advance to ensure they are effective and reliable.
  • Document your contingency plans and ensure all relevant stakeholders are aware of their roles and responsibilities.

By thoroughly identifying potential risks and establishing contingency plans, you greatly increase the resilience and preparedness of your POS business. This proactive approach will help you navigate challenges effectively and minimize disruptions to your operations.

In conclusion, developing a comprehensive business plan for a POS system is crucial for success. By following the nine steps outlined in this checklist, entrepreneurs can effectively identify their target market, assess competition, define their unique selling proposition, determine start-up costs, create a financial plan, outline marketing and sales strategies, develop an operational plan, and identify potential risks. Utilizing the flat-fee business model can provide small to medium-sized businesses with an affordable and predictable POS solution. Remember, a well-prepared business plan sets the foundation for a successful POS venture.

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How to Choose the Right Point of Sale (POS) System

Author: Ellen Cunningham

Ellen Cunningham

6 min. read

Updated April 11, 2024

A point of sale (POS) system can be a great addition to your business. Capable of far more than simply taking credit cards, POS systems offer features like inventory management, reporting, and even time clock options.

In my work for CardFellow, a leading resource for small businesses looking for credit card processing and terminals, I regularly test, research, and write overviews of equipment. As a result, I field a lot of questions about POS systems.

But one question  always  comes up: “There are so many options. How do I choose?”

The good news is that picking the right POS system doesn’t have to be a chore. Follow these three steps to find the right POS system for your business.

See Also:  How to Do Market Research

1. Know what’s most important to you

There are two approaches to deciding on a POS system: choosing based on features, or choosing based on costs.

Choosing by features

If particular features are the most important thing, you should choose a POS system first. But if low costs are a priority, you’ll actually want to find a credit card processor, then choose from the POS systems that processor can support.

Know which features you need

When I say that you should find your POS system first if specific features are most important, I’m talking about less common features. POS systems offer basic capabilities standard, including credit and debit card acceptance, reporting, and inventory management. For restaurants, the ability to split checks and add tips is also common.

So, what sort of features do you need to look for specifically? Here are the main ones:

  • Online ordering for in-person pickup (restaurants)
  • Delivery tracking for food or non-food businesses (pizza shops, florists)
  • Age verification/ID prompt (liquor stores, tobacco sales)
  • Integrated appointment or class calendars (healthcare, beauty salons, yoga studios)

If those features sound like must-haves for your business, it’s worth finding your preferred system first. Be sure to explicitly ask the POS company or processor if the feature you need is included, or check the POS company’s website.

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Use a product directory

The easiest way to research POS systems and find specific features is to use an online POS system product directory, like the one we have. These directories provide overviews of POS systems, so you can view important information quickly. You’ll be able to narrow down choices by the manufacturer, features, processor, and more.

Note that choosing your POS system first may limit your choice of processors, which can result in higher costs overall. We’ll get into that more in a minute.

Choosing by cost

If you scanned the list above and decided that standard POS system features will suit your needs, finding a processor first is likely to save you time and money. While POS systems (and costs to take credit cards) aren’t cheap, you may be able to reduce expenses by finding a competitive credit card processor and then choosing your system from the available options.

Picking a processor before a system gives you a much larger pool of options. Credit card processors usually offer multiple different brands and models of equipment, so you’ll still get to choose a system that fits both your needs and your budget.

When choosing a processor, start by getting quotes from multiple companies. A quick search online for credit card processing comparison sites can help you find services that will allow you to compare quotes privately, without sales calls. After you get quotes, you can ask about available POS systems. You’ll have a smaller range of choices, but the systems will be some of the most popular and user-friendly.

Many of the businesses I work with take this route when choosing a POS system, and find that it’s helpful to choose from tried-and-true popular systems even if it’s a smaller selection of the total systems on the market.

2. Decide if you’ll accept proprietary POS systems

Some POS systems are proprietary, meaning that you have to work with a specific processor in order to use that system. This isn’t inherently good or bad, but you should be aware of possible pros and cons.

A pro is that it may require you to do less research, as you won’t need to review pricing from multiple processors. You’ll get pricing from the processor that supports the equipment and that’s that.

A con is that you don’t have as much ability to negotiate your costs. Since the processor knows that you have to work with them to use the system, your competitive advantage disappears. You can’t simply go to another processor. Moreover, if you decide to switch processors in the future, you’ll have to purchase a different system, since your current one won’t be compatible with another company.

When making your decision, think about the worst case: If you switch processors for some reason, can you afford to buy new point of sale equipment even if your current system isn’t outdated? If not, a POS system that only works with specific processors might not be the best choice for your business.

You can identify systems that require specific processors by disclosures on the manufacturer’s website. It will often state the name of the credit card processing company that can support the system. By contrast, if it works with multiple processors, the site may mention that the system is “processor agnostic” or list multiple processing partners. If in doubt, you can also ask the POS manufacturer directly. They’ll advise on processors that support their system.

See Also:  What You Absolutely Cannot Afford to Forget When Pricing Your Products

3. Decide if you’ll lease or buy

Another consideration when deciding on a POS system is how you’ll pay for it. Since POS systems are more expensive than basic countertop credit card machines, you’ll want to think about what makes sense for you.

Some companies will offer the option to lease equipment instead of purchasing it outright. The benefit is that there’s little or no upfront cost, but remember that leasing equipment can cost you a lot over time. The monthly fee you’ll pay could add up to many times the retail cost of the system. Be sure to check the math yourself, and scope out what it would cost to buy the machine outright.

It’s also worth noting that leasing often comes with a contract that can’t be cancelled for four years or more. The contract is often with a separate leasing company, not your processor, so even if you stop using your POS system, you’ll still be on the hook for the equipment lease.

Purchasing a POS system outright is a bigger upfront commitment financially, but you’ll have the benefit of owning the equipment. Many POS companies offer free software updates, which will help keep your system current. If you choose to buy, you may want to consider purchasing a system with the newest technologies, like contactless (NFC) capabilities, so that you’ll be able to take a wider range of payment types.

See Also:  The Complete Guide to Choosing Your Business Structure

The tips outlined above will help you find the right system for your business in no time. Just remember:

Decide if you’ll shop by features or by processor

  • Choosing by features:  Use a product directory to research POS systems and choose the one you want, then set up a merchant account with a processor who can support that system.
  • Choosing by processor:  Choose a processor with competitive rates and fees. Then choose a POS system from the processor’s supported systems.

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Content Author: Ellen Cunningham

Ellen is the Marketing Manager for CardFellow, leading provider of free credit card processing comparison tools. She has a degree in English and spends her days researching and writing about everything related to credit card processing.

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Table of Contents

  • 1. Know what’s most important to you
  • 2. Decide if you’ll accept proprietary POS systems
  • 3. Decide if you’ll lease or buy

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The Complete Guide to Choosing a POS System

By Skye Schooley • February 6, 2024

If you sell goods or services, you will need a way to accept customer payments. While some businesses can make do with a simple cash register, many others rely on a point-of-sale (POS) system . A POS system not only allows you to ring up sales but also manage your inventory, employees and customers through a single software solution. This article will guide you through choosing the best POS system , with details on pricing, features and factors to consider.

What is a POS system?

A POS system is a combination of hardware and software that is used to ring up sales and accept customer payments. Since a POS system collects a wealth of data, it can also be used to record employee activity and performance, track and manage inventory, implement customer loyalty programs and generate reports.

While some POS systems are stationary, many are cloud-based and accessible on mobile devices, such as iPads and tablets, enabling you to process customer payments from multiple locations.

Who needs a POS system?

Virtually anyone selling a product or service could benefit from a POS system. While this isn’t an exhaustive list, here are some specific examples of businesses that need a POS system:

  • Retail stores: Retailers like clothing and apparel stores , convenience stores, grocery stores, liquor stores, pharmacies and department stores all need POS systems that can process credit cards and show historical sales data, giving insight into profitable inventory and items that aren’t moving.
  • Restaurants: Any type of restaurant, such as quick- and full-service restaurants, cafes, coffee shops and bars, need a POS system to ring food sales, print receipts, process customer payments and track inventory and ingredients. Mobile POS systems are often beneficial for these types of businesses.
  • Hospitality and lodging: If you work in a lodging business like a hotel, motel, bed and breakfast or resort, you will need a POS system that can help you with booking rooms, managing occupancy and accepting guest payments. Typically, these businesses also have customer loyalty programs, which a POS system can help manage.
  • Service-based businesses: POS systems can help service-based businesses, such as hair salons, spas, auto repair shops, fitness centers and medical offices, accept payments and gift cards, manage loyalty programs and track employee performance. If your service-based business allows online booking, your POS system should directly integrate with your booking tools as well, keeping service schedules up to date.
  • Mobile vendors: Mobile vendors need mobile POS systems that can be utilized on the go. For example, a handmade crafts vendor may need a POS system with great mobile hardware and user interface/user experience to bring to trade shows and events for mobile payment processing. Similarly, food trucks and other mobile businesses need to track inventory and process payments from varying locations.

Some other enterprises that may need a POS system include event spaces, sports arenas, wholesale businesses, nonprofit organizations and events, car dealerships and educational institutions. Online businesses with physical brick-and-mortar stores can also find value in a POS system’s ability to keep all sales synced in one database.

How much does a POS system cost?

The overall cost of a POS system depends on what type of software and hardware features you are looking for. You’ll also have to factor in payment processing fees.

POS software costs

Cloud-based POS software is the most popular option. Many providers have tiered POS software plans for cloud-based solutions that typically cost between $25 and $300 per month. Some POS vendors offer free software but keep in mind that you get what you pay for. Free POS systems can work for some organizations, but they often have limited capabilities and require you to process payments through that POS vendor instead of a processor of your choosing.

POS hardware costs

Hardware prices vary. Some POS systems include hardware for free or the software works on any hardware device with an internet connection, allowing you to use whatever POS devices you already have. However, if you are looking to purchase a more robust POS register system, you can expect to pay $1,200 or higher. Peripheral equipment, such as tablet stands, cash drawers, card readers, receipt printers, barcode scanners and display screens, will cost extra.

Payment processing fees

When you use your POS system to process a customer’s payment, you’ll be charged payment processing fees. Credit card processing fees typically range between 1.3 percent and 3.5 percent per transaction. Some POS system providers require you to use them as your payment processor while others allow you to connect with a compatible third-party payment processor. Comparing payment processing fees from multiple processors will help you determine which is most in line with your needs and budget.

What are the benefits of a POS system?

While the specific benefits you gain from a POS system will depend on your business type and the features you utilize, there are seven key advantages a POS solution can offer:

  • It improves efficiency: POS systems can improve your business’s overall efficiency by streamlining the sales checkout process, reducing transaction times and automating inventory management.
  • It increases accuracy: POS systems can perform accurate calculations automatically, reducing the risk of human errors when pricing items or giving change. They can also provide real-time inventory updates, helping you maintain accurate stock records.
  • It saves you money: A POS system automates many responsibilities. This reduces the need for your employees to perform these functions manually, thus allowing them to focus on revenue-generating tasks. POS systems with security features can also help you save money by preventing employee theft and fraud.
  • It enhances your customers’ experience: POS systems speed up the transaction process and quick and efficient transactions contribute to a positive customer experience. Many POS systems can also track customer data and manage loyalty programs, enhancing your customer service.
  • It improves employee performance: Many POS systems have employee management features so that you can track employee hours and sales. This information can be used to create friendly sales competitions, reward top performers and identify poor performers.
  • It helps with recordkeeping and compliance: POS systems help businesses maintain accurate records for tax purposes, simplifying compliance.
  • It can aid in strategic planning: POS systems provide valuable data on sales trends, customer preferences and inventory turnover, enabling businesses to make informed decisions.

What are the different types of POS systems?

There are three main types of POS systems: cloud-based, on-premises and hybrid systems. Choosing between these options depends on factors, such as the business’s size, budget, need for mobility and preferences regarding control and security.

Cloud-based POS

Cloud-based POS systems are hosted on remote servers and accessed over the internet. This is the most common type of POS system as it doesn’t require complicated information technology (IT) hardware or on-site servers. This setup is often subscription-based, easily scalable and cost-effective. Since a cloud-based POS is hosted by the POS vendor, updates and new features are typically handled by the service provider as needed. However, a cloud-based POS also requires your trust in the POS provider’s ability to secure your customer data since your information is stored on their servers.

On-premises POS

An on-premises POS system involves dedicated servers and technological infrastructure. The software and hardware are installed and maintained on-site. Generally, it is less flexible, more expensive and more challenging to scale compared to cloud-based solutions. Since you are responsible for system maintenance, updates and security, this type of POS solution often requires companies to have dedicated IT personnel or external support. However, the biggest advantage of on-premises POS systems is that your business has direct control over its data and security measures.

A hybrid POS is exactly as it sounds — it combines elements of both cloud-based and on-premises solutions. It typically involves a mix of on-site servers and cloud-based services and offers flexibility by allowing for both on-site and remote access. Hybrid systems may require a combination of on-site and remote maintenance. Businesses may handle some updates themselves, while others are managed by service providers. This type of POS system offers companies a balance between control of on-premises data and the flexibility of cloud providers.

What are the key features to look for in a POS system?

POS systems can include a variety of tools and functions. Here are some of the key features to look for in a POS solution.

Payment processing

Payment processing is the primary function a POS system performs. However, the type of payment processing available can vary based on the provider. For example, most POS systems support common payment methods like credit and debit cards, mobile payments and digital wallets. Some can also process gift cards and online transactions. If you need on-the-go payment processing, look for mobile POS software that can be accessed with mobile hardware like tablets and iPads.

Employee management

If you want the ability to track and improve employee performance, you’ll need a POS solution that offers employee management features. Some POS systems permit employees to clock in and out through the software. Not only is this useful for tracking employee hours, but it can also help you monitor worker sales and performance during each shift. You can use the employee data to reward top performers and identify underperformers. If you have multiple levels of employees, it can also be advantageous to look for a POS system with user permissions that allow you to control what features each worker can access.

Inventory management

Restaurants, retailers and any other business with inventory will want to look for a POS solution with inventory management features. Such tools can help track current stock levels so you know which items are selling, which ones aren’t and which need to be reordered. If you are in food service, it can be especially helpful to use a POS system that offers ingredient-level tracking. That way, not only do your servers stay informed on what food dishes are unavailable, but your kitchen staff also knows what ingredients need to be reordered.

Customer management and loyalty programs

Fostering customer loyalty can be a key driver in increasing sales. POS systems help with this through their customer management features. You can use the software to create customer profiles and store customer information to be used for personalized and targeted shopping experiences. For example, you might offer birthday gifts or anniversary discounts, send targeted coupons based on purchase history or create loyalty programs to reward returning customers for their patronage.

Reporting and analytics

The best POS systems can record data and generate reports on various aspects of your business automatically, helping you facilitate strategic planning and optimization. Detailed transaction logs and reports from a POS system can also help support accountability and audit requirements.

Integrations

POS systems can oftentimes integrate with other business solutions like scheduling and accounting software . This is ideal for companies looking to streamline their time tracking and payroll functions. Also, if you want to offer online ordering capabilities, you may want to look for a POS system that can integrate with popular online ordering platforms like Grubhub, Uber Eats and DoorDash.

What factors should you consider when choosing a POS system?

Although many POS systems include similar functions, each has its own pros and cons. There are several factors you should consider before choosing the right one for your business.

Pricing is a big factor to consider when deciding between different solutions. Once you identify what POS hardware and software features you need, evaluate vendor plans and add-on costs based on those specific requirements. Be sure to consider pricing for software, hardware, payment processing and any add-on features you might want.

A POS system can be used for many different functions and the POS features you find valuable will depend on your specific industry and business needs. For example, a retailer may want features to track clothing inventory while a restaurant may need more granular monitoring from meal inventory down to ingredient-level tracking. Look for a POS that has the features to meet your current and future business needs.

When choosing your overall POS system, it’s important to consider what type of devices you will need. Do you need stationary terminals? What about kiosks, card readers or a mobile POS? The type of hardware you need can play a significant role in determining which POS provider you go with because, although some POS software can work on any device with an internet connection, others will only work on specific hardware.

Most of the top POS providers have intuitive software, but some are more user-friendly than others. Look for a POS system that not only has the features you need but also displays them in a way that is easy for your employees and admin to access. Add-on features and integrations can also make a platform more user-friendly, so it’s critical to consider which of those you need as well.

Customer support

POS vendors offer varying levels of customer support, so look for one that matches your needs. Do you think you’ll need help with implementation? Do you want access to a support service that is available 24/7? How important is it to have a dedicated account manager? In addition to asking the provider about the support they offer, you can read customer reviews to see how helpful they are.

What are the top POS system vendors?

There are many great POS systems on the market. However, after extensive research and testing, I’ve identified the following providers as some of the best POS systems available:

  • Clover: This comprehensive solution has credit card processing and POS features all in one system. It works with a variety of hardware devices and has features to help you process payments, track sales, manage your employees and do inventory.
  • Toast: The Toast POS is available via multiple-tiered plans for restaurants of all sizes. It’s a cloud-based platform with an offline mode, online ordering and delivery services and 24/7 customer support.
  • Lightspeed: This POS provider can support restaurants, retailers, e-commerce and golf organizations. It has features for payment processing, inventory management, marketing, reporting and more.
  • Cake: Cake by Mad Mobile is a user-friendly restaurant management software and POS system. It has front-of-house and back-of-house features as well as loyalty and marketing tools. The vendor offers implementation training and provides excellent customer service.
  • Shopify: This popular POS system is great for retailers, hospitality organizations and e-commerce businesses that need a scalable POS solution. It’s loaded with many useful features and integrations.
  • Lavu: This POS solution is ideal for restaurants that want an iPad-based POS system . Although it already has many essential POS features, it can be customized through many native and third-party integrations.
  • Helcim: Helcim is a payment processor first and foremost, although it has many POS features to help you manage your business. If needed, you can even take advantage of virtual terminal capabilities.

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How To Start A Pos Business

To start a POS business, one must research the market demands, create a detailed business plan, acquire necessary hardware and software, establish partnerships with related businesses, hire and train staff, and finally launch marketing campaigns to promote the business.

  • Last Update: November 23, 2023

Team SRIVE

  • Steps in this Guide: 10

If you’re looking to venture into the world of entrepreneurship and want to explore a business opportunity that has the potential for growth and profitability, starting a point of sale (POS) business might just be the perfect fit. With the ever-increasing popularity of online shopping and the need for seamless transactions in the retail industry, the demand for effective POS solutions continues to rise. In this blog post, we will guide you through the essential steps to start a POS business, from understanding the market and identifying your target customers to selecting the right software and hardware solutions. So, whether you’re a tech-savvy entrepreneur or someone looking for a new business endeavor, let’s dive into the world of POS and discover how you can embark on this exciting entrepreneurial journey.

How To Start A Pos Business: Step-by-Step

Step 1: business concept development.

In order to conceptualize your business idea, it is crucial to clearly identify what product or service you are offering and determine your target market. Understanding what you are selling and to whom will help you create a focused and successful business strategy.

Step 2: Market Research

Through thorough research of your target market, including competitor analysis, establish the necessary parameters to determine the range and quality of your product or service, ensuring a comprehensive understanding of the market dynamics.

Step 3: Business Plan Development

A comprehensive business plan is essential for your success. Cover everything from goal-setting and financial projections to marketing tactics and expansion possibilities. This blueprint will guide your decision-making and help you stay focused and organized throughout your journey.

Step 4: Legal and Initial Setup

To ensure the legal operation of your business, it is crucial to register it officially, acquire necessary permits or licenses, and protect your company name. This process establishes credibility and avoids potential legal complications in the future.

Step 5: Finance Arrangement

Identify and secure the funding source or sources for your business as it is crucial for its growth and sustainability. Explore options such as personal savings, small business loans, venture capital, or other forms of funding to support your business’s financial needs.

Step 6: Product Development

Develop your product or service by creating prototypes, conducting beta tests, and incorporating feedback to ensure it is ready to be introduced in the market with optimal performance and customer satisfaction.

Step 7: Marketing Strategy

Developing a marketing and sales strategy involves identifying the specific group of customers you want to target, determining the most effective ways to reach them, and crafting compelling marketing materials to capture their attention and generate sales.

Step 8: POS System Selection

When selecting a Point of Sale (POS) system, it is essential to evaluate features, costs, user-friendliness, and customer support to ensure the best fit for your business requirements.

Step 9: Launch

Officially launch your business by opening your physical or online store, implementing your marketing strategy, and successfully making your first sales. This pivotal moment marks the beginning of your entrepreneurial journey and sets the foundation for future growth and success.

Step 10: Operation Management

Managing day-to-day business operations involves effectively overseeing staff, ensuring efficient inventory control, delivering exceptional customer service, and maintaining sound financial management. This encompasses various crucial aspects that drive the smooth functioning and profitability of a business.

Starting a POS business can be a profitable venture with the right approach and strategy. By understanding the needs of your target market, selecting the right equipment, and offering value-added services, you can set yourself apart from the competition. It is important to constantly adapt to evolving technology and industry trends to stay relevant. With perseverance, determination, and a customer-centric approach, you can build a successful POS business that not only benefits your bottom line but also helps businesses in various industries streamline their operations and enhance their customer experience. So, take the leap, follow these steps, and embark on an exciting journey towards starting your own POS business.

Home > Software > Point Of Sale

The 5 Best Point-of-Sale Systems for Small Businesses 2023

business plan on pos business

Data as of post date. Offers and availability may vary by location and are subject to change. *Free trial for the first 14 days

Andrew Mosteller

We are committed to sharing unbiased reviews. Some of the links on our site are from our partners who compensate us. Read our editorial guidelines and advertising disclosure .

The bottom line: Our top choice is Square , a POS system with features designed specifically around modern small businesses. It’s free to get started and easy to grow with. But if you’re looking for something more tailored to your industry, we’ve reviewed some other great options as well.

Our top picks combine payment processing, inventory and customer management, payroll and accounting, and other services into fully-featured POS hardware and software packages. Check out our top picks to learn more about which POS solution is best for your business.

  • Square Point of Sale : Best overall POS
  • Stax : Best processing fees
  • Toast : Best for restaurants
  • Lightspeed : Best for inventory management
  • Shopify POS : Best for retail stores

Square readers are everywhere for a reason. It's easy to get started, reasonably priced, and scalable as your business grows.

Compare the best POS systems plans and pricing 2023

When comparing POS brands, the starting price is only a small part of the equation. If you can afford multiple brands listed above, your next step will be finding a solution with features that fit your needs.

For example, Stax is one of the most expensive programs listed, but it also has the cheapest processing fees. With a high transaction volume, the savings from low processing fees can add up fast.

It’s important to note that in addition to the prices listed above, you may need to account for the cost of purchasing or renting point-of-sale hardware. Hardware options can range from free mobile readers to stationary smart terminals that can cost up to a thousand dollars. The best hardware option for you will be the one that flows easiest into your business model.

If you plan on using the hardware for the foreseeable future, you may want to consider buying over renting.

Square Point of Sale: Best overall

4.4 out of 5 stars

Data as of post date. Offers and availability may vary by location and are subject to change.

Our pick for the best POS system for small-business owners is Square. It’s free to start, easy to use, and chock-full of useful features. These benefits make Square a great choice for new business owners who need simple but powerful features from the get-go.

Square is a common favorite of mobile businesses like food trucks and boutique retail shops. That’s why we picked Square as the best mobile POS system for small businesses in another article. Whether you’re running a mobile or stationary business, however, Square offers hardware packages that suit all business needs.

Taking customer payments is easy with Square’s credit card readers and point-of-sale mobile app, which works with most Android and Apple devices— many Square users run their businesses with iPads . You can create customized receipts to send via email or print from a receipt printer. Plus, you can keep open tabs, split checks, and manage your inventory in real time—all within Square’s point-of-sale software.

Square provides detailed reporting and analytics and lets you send invoices, track employee shifts and timecards, and manage multiple locations. You can also run email marketing, customer loyalty plans, and gift card programs from Square’s point-of-sale software.

Now the downsides. Transaction fees with Square Point of Sale can be more expensive than what other POS providers are charging. The transaction costs can add up if you process loads of payments a day.

That said, Square POS doesn’t have a monthly fee, and the company keeps its transaction fees pretty simple (for the most part):

  • Tapped, dipped, and swiped payments : 2.6% + $0.10
  • Keyed-in and card-on-file payments : 3.5% + $0.15
  • Card not present payments : 6% + $0.30

Square also offers other plans geared for certain types of businesses. With Square for Restaurants , for example, you get POS software that’s geared specifically for restaurant use. The plan costs $60 per month for each of your locations, plus an extra $40 per month for each additional POS system you use.

Square for Retail plans have the same monthly fees as the Square for Restaurants plan, but they come with discounted transaction fees (2.5% + $0.10 for in-person payments).

What’s nice about these additional plan types is that they are optional. So, if you want more functionality and features, it’s easy to add them to your POS at any time with Square.

Stax: Best processing fees

4 out of 5 stars

Stax was designed with one simple idea in mind: saving money on processing fees. Stax does not charge a single cent for its processing services. Bear in mind that you’ll still have to pay processing fees, but the only fees you’ll pay are the interchange fees.

Interchange fees are the fees charged by the credit card companies. They usually range from 1.15% to 3.25% and are dependent on too many factors to name. The one weakness of Interchange-only fees is its harder to predict how much you’ll pay in fees per month. Still, you will certainly be paying less in fees than you would be processing with anyone else.

One of the best things about interchange-only pricing is that your savings add up the more you process. Stax processing fees are a great way to guarantee a healthy bottom line if you are scaling your business sales.

Depending on what kinds of features you need in addition to a low transaction rate, Stax offers a number of plans to choose from.

As you can see in the plan details, Stax doesn’t have a ton of interesting bells and whistles. It’s mostly designed for processing transactions. But that’s sometimes all you need to get the job done.

Toast: Best for restaurants

4.1 out of 5 stars

Data as of 7/7/23. Offers and availability may vary by location and are subject to change.

Toast is a POS system built for restaurant owners. It’s a one-two-punch combo of smart software and intuitive hardware.

Its handheld POS devices, for example, allow restaurants to improve efficiency as servers send orders directly from the table to the kitchen. That means no more time wasted inputting orders on a single stationary device shared by all servers.

Toast also has a number of features that modern restaurants need for a healthy bottom line. That includes online ordering and delivery tools that make it easy to manage digital orders. Many restaurants get lost in the complicated process of managing online and in-store orders, so this feature is a vital management tool.

Toast can get a bit expensive depending on the plan. But with each plan comes unique and useful new features. The plan you choose will ultimately be the one best suited to your restaurant's needs and goals.

The biggest downside of Toast is that it doesn’t quite have its customer service dialed in yet. Some users online complain of long wait times and difficulty getting to the root of certain technical problems. This is not the case for all customers, but we’d like to see consistently positive reviews of Toast’s customer service before we amend our review.

With so much on offer, Toast is a hard POS system to turn down. Especially if you are looking for a way to automate your restaurant.

Lightspeed: Best POS system for inventory management

Keeping track of your inventory can be a nightmare if you don’t have the right tools. Lightspeed can save you time and hassle with its powerful inventory management tools built into a solid iPad POS system.

Lightspeed’s inventory management makes it easy to track and control your inventory:

  • Create product variations like size, color, and material
  • Bundle items to sell together
  • Track inventory levels and SKUs at multiple locations
  • Import up to 10,000 items
  • Automate discounts
  • Track unit costs
  • Anticipate shopping trends

There’s so much you can automate with Lightspeed’s inventory tools, taking the headache out of a lot of your daily processes.

Lightspeed offers four different plans:

  • Lean for $69 per month
  • Standard for $119 per month
  • Advanced for $199 per month
  • Enterprise for a custom quote

Each plan has increasingly more features. With Lean, you get POS software, payment processing, and a free terminal. Standard adds accounting integration, Advanced adds loyalty tools, and Enterprise adds detailed analytics. All plans have transaction fees of 2.6% + $0.10 per transaction.

Lightspeed has made it possible to do international business on its systems no matter your plan. While many POS systems only operate in the US or in their home countries, Lightspeed allows you to manage businesses in multiple countries using one system.

That’s why Lightspeed is a truly unique system for businesses

Shopify POS: The best POS system for retail stores

4.2 out of 5 stars

Shopify gained a reputation in the retail space as a premier web-based POS platform. The company now over 1 million business customers worldwide using its ecommerce, Amazon marketplace, and point-of-sale services. 1

The company’s powerful ecommerce integration translates into an impressive point-of-sale solution for retail brick-and-mortar stores too. Shopify POS is a service that’s easy to set up and highly customizable to fit small businesses and scale up as your business grows.

Shopify offers three major plans plus a scaled-down “Lite” plan for doing retail business on Facebook and a scaled-up “Plus” plan for high-volume merchants. Plans differ in their monthly price, payment processing fees, and features and services.

The $29 Basic Shopify plan is an affordable option for smaller retail businesses that are online, in a single retail location, or selling in-person at pop-up stores and local markets.

Shopify’s transaction fees are also a little complicated. Online or keyed transactions range from 2.4% + $0.30 to 2.9% + $0.30, depending on your plan. Meanwhile, in-person transaction fees fall between 2.4% to 2.7%—again, depending on your plan.

If you opt to use a payment provider other than Shopify Payments, however, you’ll also be assessed a third-party payment provider fee, which can be anywhere from 0.5% to 2% per transaction. So if you want to use a Shopify system and Shopify software, you may want to steer clear of Square, PayPal, or other payment gateways.

The Ultimate Checklist for Purchasing a Perfect POS

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POS systems: Honorable mentions

There are dozens more POS system options for businesses to choose from. While the ones above represent our favorites, there are two more that are worth mentioning:

Honorable mentions

  • Revel Systems : Best loyalty program
  • Touch Bistro : Best alternative restaurant POS

Honorable mentions plans and pricing

Revel systems: the best pos system for customer loyalty.

3.8 out of 5 stars

Customer relationship management (CRM) tools can help turn passive, infrequent buyers into loyal advocates for your brand. One POS provider we looked at, Revel Systems, offers what we think is the best CRM service to come packaged with an iPad restaurant POS system.

The Revel Systems POS system was mostly created for bars, quick-service restaurants, coffee shops, and breweries. Food and beverage service businesses can benefit from Revel’s customizable loyalty programs.

In addition, Revel Systems is built to speed up front-of-house order taking with its Mobile Order Taker system, which communicates seamlessly with stationary devices. And comprehensive inventory, analytic reports, and QuickBooks integration can help you understand your business and customers better.

Installation and onboarding of Revel’s POS system costs $674. After that, you’ll be paying $99 a month per terminal which is billed annually and requires a 3-year contract.

Revel does not list its processing fees, but we were able to get in contact with an agent who said the flat rate is 2.49% + $0.15 per transaction if you’re using Revel hardware. You can also use your own processor. If you have an existing processing fee statement, Revel says they are willing to provide a custom rate.

Touch Bistro: Best alternative restaurant POS

Touch Bistro

Touch Bistro is a strong contender in the restaurant POS world. It’s a fully featured system with a lot flexibility so you don’t pay for services you don’t need.

Paying the base fee gets you access to Touch Bistro’s POS software. That software includes a ton of useful features for restaurants:

  • Menu management tools
  • Reporting and analytics
  • Tableside ordering
  • Floor plan and table management
  • Staff management
  • Integrations collection

These basic tools are all most businesses need to run a successful restaurant. You can customize your menu with ease, making changes as needed. You can track sales cycles and plan for upcoming surges. And you can track and manage staff performance.

If these basic features aren’t enough, Touch Bistro also offers a number of paid add-ons. This system of à la carte add-ons is both a good and bad thing. It can save you money if you only need to use one or two add-ons. But it can start to be expensive if you find yourself wanting to use a lot of the add-ons.

We’d like to see Touch Bistro offer a deal on bundled add-ons to increase the savings of businesses that would like to use more than just a few. You could be paying up to $571.00 per month to use the base system and all add-ons. That’s just too much. A $499.00 bundle deal would look much more attractive.

Despite the awkwardness of bundling lots of add-ons, Touch Bistro is a functional and modern restaurant POS solution. It’s definitely worth looking into.

The takeaway

Although you should consider your business’s unique POS system needs, we think Square offers the best overall package to fit most small businesses, from restaurants to retail shops.

Square’s simple and affordable POS hardware and software let you take payments anywhere your customers can meet you. And with a zero-cost starter plan and a competitive processing fee, Square is an affordable solution for building a solid point-of-sale base.

And if Square isn’t quite what you’re looking for, our other picks are great alternatives:

  • Shopify is for retailers who want a POS that can manage both online and in-person transactions.
  • Toast is a great choice for a more focused and feature-rich restaurant POS experience.
  • Lightspeed will make managing a complicated inventory system a breeze in addition to allowing you to do business across the globe.
  • Stax offers some of the cheapest processing fees on the block.

Did you know a POS system can help streamline your accounting? To get started, pair your POS software with one of our top inventory management software options.

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Point-of-sale FAQs

A point-of-sale, or POS, system is the hardware and software that allows a business to process customer payments for products and services. Specifically, point-of-sale refers to the physical place where the transaction happens.

Traditionally, POS systems were physical cash registers that accepted only cash, checks, and credit cards. The term also includes receipt printers, cash drawers, barcode scanners , and other devices.

Modern mobile point-of-sale (mPOS) software and credit card readers let businesses use mobile devices, like iPads, to process customer payments from almost anywhere. And many POS systems are capable of accepting almost any type of payment, including contactless payments like Apple Pay and Google Pay.

POS systems now do more than just process payments. Many products, including the ones we have reviewed here, serve as essential business hubs that handle everything from inventory, customer, and employee management to accounting, payroll, and shipping services.

Modern POS systems include a variety of features that help you manage your day-to-day business operations. Features vary by product, but here are some of the most common POS system features:

  • Payment processing:  This is the hardware and software required to accept customer payments. Your POS system may include terminals, credit card readers, barcode scanners, cash drawers, and online ecommerce platforms.
  • Accounting and payroll:  Your POS system may include accounting services or integrate with third-party software like QuickBooks. Manage your costs, revenues, invoices, and payroll to keep track of your business and find opportunities to improve profits.
  • Inventory management:  Many POS systems help you keep track of your product inventory, allowing you to enter specific details about each item you sell and track your product receiving, sales, and shipping.
  • Employee management:  Employees can clock in, process payments, and enter product and customer information with these features. And you can track staff schedules, productivity, sales activity, and more.
  • Reporting and analytics:  Gain valuable insights into your business with reporting and analytic features. Dashboards give you a bird’s-eye look at important information, including sales, inventory, and revenue data. Or dive into the details with sales summaries and historical comparisons with more advanced, real-time reporting features.
  • Customer relationship management (CRM):  CRM features let you store information about customers to understand them better. Manage customer loyalty programs, offer discounts and gift cards, or create promotional campaigns to turn one-time customers into advocates for your business.

How to choose the right POS system for your business

If you’re setting up your first POS system or considering switching to a new product, ask yourself the following questions to help make your decision.

Is the POS system built for my type of business?

Many POS systems are tailor-made and marketed to specific types of businesses, especially full-service restaurants or retail . For example, TouchBistro built its system around food and beverage businesses like quick-service restaurants, bars, and coffee shops. This POS system has powerful tools for quickly taking orders in the front of the house and keeping up with the hectic operations and inventory needs in the back.

In contrast, VendHQ and Flint mostly target small businesses in the service industry, like contractors, designers, and trainers. These businesses should look for features like invoicing, ecommerce, and CRM.

What’s more, if you manage multiple employees, you’ll want a POS solution to help you. Many systems let you individually track employee details, shifts, payroll, and more and then send that data to accounting software. Anything that helps you streamline staff management—and potentially lower labor costs—is a plus.

How will I need to accept payments?

Traditional POS or mPOS? That is the question. Consider how you or your staff will be taking payments from your customers. Will patrons come to you at a counter or cash register? If so, a traditional, stationary POS system may make sense.

But if you need to take payments on the go—from customers wandering around the floor or coming up to a roving truck—you’ll need a mobile POS and card reader system that accepts payments. Fortunately, most modern POS systems either include their own mPOS technology or work with existing products you can buy. Square Point of Sale, our pick for best overall POS system, has an excellent all-in-one solution for taking payments through stationary or mobile devices.

Also, make sure you know what hardware and software works with brands you’re considering. Some POS systems are built just for Android devices while others work with only Apple’s iPad. If you have existing hardware, you may want to choose a POS system that works with what you already have.

Do I need to manage a large inventory?

Some less expensive POS systems and plans are built primarily for payment processing. But what if you’re running a restaurant or retail business with hundreds of products, ingredients, or parts to keep track of? In that case, you’ll want to consider a POS system that includes or integrates with a robust inventory control system.

How much reporting and analytic information do I need?

For newer, smaller businesses, you may not need advanced and expensive POS system reporting features. But if you’re looking for deeper insights into details like profits, labor costs, and historical comparisons, look for retail POS systems that offer advanced real-time reporting.

What is the preferred method of payment for my customers?

In a world driven by technology, how are customers paying for stuff? Can your business survive with a cash-only approach, or do you need to jump into e-payments to keep up?

We used Pollfish to survey 500 Americans about their payment habits. We asked about payment methods, including which ones they used most commonly and which ones they thought were the safest and most convenient.

In our survey, 34.8% of Americans use credit cards and 36.2% use debit cards, which gives us a total of 71% of Americans using cards. And unsurprisingly, 71% of Americans think that a credit or debit card is the most convenient payment method.

point of sale infographic

It turns out that convenience is king, which ultimately means that cards are king. Most people pay with cards these days, followed by cash. Very few people (only 5.2%) pay with either checks or RFID mobile payments (sometimes called contactless payments).

Furthermore, even though over 71% of Americans use cards the most, only 42.8% feel using a card is the safest payment method.

Only 16% of respondents said swiping a card is safest. But Americans have more confidence in chip readers: 29.8% said a card with an RFID chip is the safest way to pay.

When it comes to safety, cash still feels like the safest way to pay. Almost half of our respondents said cash is the safest, but only 23.8% said they use it the most.

So if you’re a business, you need to make it as easy as possible for people to pay for your products and services. That means you need to accept both debit and credit cards. A cash-only plan isn’t viable anymore.

Methodology

Our rankings were created by comparing over 20 of the top POS systems on the market today. We looked at pricing, features, customer satisfaction, and usability. We also took into account the most common and important business use cases like, for example, a POS for managing a restaurant. Once we accounted for all these considerations, we determined the top five choices.

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

  • Shopify, “ About .” Accessed May 3, 2023.
  • Heartland, “ Read the Announcement .” Accessed May 3, 2023.

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Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.

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POS Business – How To Start A POS Business In Nigeria

POS Business

  • Entrepreneurs.ng
  • June 16, 2020

POS business, also known as Agent banking business, is a legitimate way to make  money  in Nigeria. It is a profitable business in communities with no banks and cities where ATMs are insufficient to serve the community’s financial needs. If you prefer to learn by video,  watch the full video here.

See Also: Start Your Business in 30 Days.

POS or Agent banking business is an extension of the services offered by financial institutions to enable easy service offering to a wide range of customers.

Start Your Business in 30 Days Even If You Don't Have An Idea

Are you considering this business? Then visit  our shop page  to get the comprehensive guide which contains the cost breakdown of starting the business. Also, to learn how to structure your business right and ensure success, enrol for the Start Your Business in 30 Days Course.

Services Offered By POS Business Agents

POS (Point of Sale) business offers services like funds transfer and withdrawal, airtime sales, and bill payments like GOTV, DSTV, Startimes, PHCN, and other utility bills. It is used in several places where goods and services are sold/rendered: retail shops, offices, supermarkets, fuel/gas stations, pharmacies, eateries, etc.

By creating easy access for financial transactions in different localities, the POS business has given individuals and business owners additional income. As a result, they are sometimes called bank agents.

Although not serving as direct employees of a bank, they deliver banking services on behalf of banks on an agreed commission. It is a profitable business and one of the best passive income sources.

business plan on pos business

Statistics Show That The POS Business Is Viable

Can you believe 2021 rounded off with a total of N6.43 trillion recorded POS transactions in Nigeria? According to NIBSS, this figure is in sharp contrast to N1.41 trillion recorded in 2017, N2.32 trillion in 2018, N3.2 trillion in 2019, and N4.73 trillion in 2020

The increase in e-payment transactions in Nigeria, a direct consequence of the rise in POS business operations, is wealth making opportunity that has come to stay. This development impacts millions of lives positively. Therefore, it’s time you take advantage of this opportunity and start the POS business.

Are you looking to start a POS business in your locality? Then, this article contains all the information you need to fully set up as a bank agent.

If you prefer to learn by video,  watch the full video here.  And subscribe to our channel for more business ideas and insights.

Overview Of The POS Business

The POS business began in 2013 after the Central Bank of Nigeria released its guideline on operations and management. Since then, it has remained one of the retail channels of several commercial banks to make their banking services reach many people.

A banking agent owns and operates a retail outlet. They conduct the financial transaction and allow clients to deposit, withdraw, transfer funds, pay bills, recharge airtime, inquire about customers’ account balances, and other related services.

POS business is thriving in rural and urban centres, with a higher volume of transactions recorded in the cities due to population density. It is similar to any other remote banking channel.

The banks equip the agents with a point-of-sale (POS) card reader, mobile phone, barcode scanner, personal identification number (PIN) pads, personal computer, etc. POS business operators are third-party agents and can serve as many banks as possible.

Go from idea to starting your business in 30 days

If you have an existing small business that brings in cash daily, you can diversify your revenue streams by venturing into the POS business.

Reasons Why The POS Business Is A Viable Business

POS or Agent banking services are becoming Nigeria’s mainstay of financial transactions. Here are the reasons why the business is lucrative for millions of Nigerians.

  • The inadequate number of functional ATMs which leads to long queues
  • Poor network service at ATM points and banking halls has pushed many customers to find alternative means of performing their transactions.
  • And for the business operators, the low barrier entry requirements in starting POS business points provide the much-needed employment opportunities amid high unemployment rates.

 Aside from this, it also helps consumers easily withdraw money when the nearest ATMs are far away.

See Also: Distribution Business – How To Start A Wholesale Distribution Business

How To Start POS Business In Nigeria

As I have earlier stated, the POS business thrives more in rural areas or semi-urban centres, where there are no banks or few ATMs to serve the people. Hence, if you intend to venture into this business, the first thing is to ensure that the number of banks in your location cannot serve the community. This way, you are sure of making a profit.

In this article, I have highlighted a step-by-step plan for starting a POS business in Nigeria and the basic things you need to get started.

Are you considering this business? Then visit  our shop page  to get the comprehensive guide which contains the cost breakdown of starting the business.

Step 1: Have An Existing Business

The POS business has to do with finance and must be approached carefully. Besides, the Central Bank of Nigeria is very particular about the business entities qualifying as agents. So, commercial banks take extra care before authorizing an agent for their retail banking.

To be eligible, you must have an existing business in operation at least for 12 months. Also, you must have a shop or office from which you operate. Then, you must have been registered with the Corporate Affairs Commission as any of the following entities;

  • Limited Liability Company
  • Sole Proprietorship
  • Partnership
  • Cooperative Societies
  • Public Entities
  • Trusts or any other entity aside from faith-based or NGOs.

If you have any of the above requirements, doing a POS business or serving as a bank agent is possible.

See Also: How To Start Cocoa Production Business In Nigeria

Step 2: Approach A Bank

Virtually all Nigerian banks allow agent banking services. As soon as you decide on the bank of your choice, the next thing is to approach the bank and get details of their requirement. The CBN guide allows being an agent for as many banks as you can serve.

You will need to fill out some documents/agreement forms on the transaction conditions. Then, the bank reviews the application in line with CBN internal criteria and agrees with you if you meet all requirements.

Also, you must have an account for a direct deposit for the business and provide some documents as part of the requirements for the proposal.

See Also: Photography Business – How To Start Photography Business In Nigeria

Popular POS Service Providers

Some of the popular POS service providers include banks and other mobile money operators like:

  • Polaris  bank
  • First Monie POS Agency
  • Flutterwave
  • Opay POS Agency
  • Monie Point POS
  • Nomba (formerly Kudi) bank
  • Zenith bank
  • Access Closa Agency
  • Quickteller
  • UBA Monie POS agency

Requirements For POS Business

Some of the required documents include;

  • Valid means of identification, e.g. Driver’s license, National ID card, International passport or voter’s card.
  • 2 passport photographs
  • 2 current account references
  • Evidence of business registration (CAC Certificate)
  • Tax Identification Number (TIN)
  • Memorandum and Article of Association.
  • Credit Bureau Report
  • A minimum working capital of N50,000

See Also: How To Start A Private Security Company In Nigeria

Step 3: Get The Equipment For Your POS Business

Once your application is considered, the bank supplies the needed tools and equipment for the business. Aside from the mobile phone, the following materials are usually provided by the bank:

  • Point of Sale Terminal; a portable device that facilitates payments of goods and services at bank agent locations using payment cards.
  • Card reader
  • Barcode scanner to scan bills for bill payment transactions
  • Personal identification number (PIN) etc.

business plan on pos business

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Step 4: Location Of Your POS Business

To thrive in the business, it’s advisable to choose public places with high human traffic volume like markets, busy streets, shopping malls, event centres, etc. The high volume of people movement will affect your daily profit as more customers patronize your service.

Once you have a good location, construct a shed or shop but create enough spaces for swift movement for you and the customers. Have a banner at the entrance to show the retail banking services you offer.

Factors To Consider Before You Choose A Location For Your POS Business

Network connection..

A good network service is very crucial to the success of your POS business. This is because the POS machine you will use for your business transactions is powered by a telecommunication network service, just like your mobile phone.

And as a result, a location with good network connectivity access will help the smooth and fast confirmation of transactions with your customers and their banks.

Crime Rate Level.

You also need to consider the safety factor when settling for a particular location for your POS business. This is because your business activity involves cash handling, and you may want to spend some time researching the crime rate of your intending business location.

In addition to the above, you can also have a special purse/pouch around your neck or a safe with a solid lock to prevent theft and burglary.

Proximity to ATM Points.

Positioning your POS business point close to existing ATM points is not bad. Often, those machines break down or are not loaded with cash, especially on weekends and public holidays. If you notice that an ATM is not dispensing cash, you can go there to advertise your service. Some people there in urgent need of cash might subscribe to your service.

Step 5: Render Services

The business is rendered through POS terminals, card readers, mobile phones, and bank-linked mobile wallets for real-time transaction processing.

The next step is to provide the service as soon as you have these.

Services Provided By POS Business Agents:

POS Agents provide the following services:

  • Cash deposit and withdrawal
  • Balance inquiry
  • Funds transfer services (local money value transfer)
  • Bill payment (taxes, utilities, tenement rates, subscriptions, e.t.c)
  • Generation and issuance of a mini statement
  • Cash disbursement and cash repayment of loans
  • Agent mobile payments/banking services

See Also: 10 Networking Tips To Build And Grow Your Business Network

How Does The POS Business Work?

In a POS business, the client first request transaction like withdrawal, transfer, or bill payment and presents the debit card.

Next, the Agent selects the type of transaction on the POS terminal device, enters the amounts, inserts the debit card into the machine, and asks the client to enter the four-digit pin secretly.

Then, using the network, the General Packet Radio Service (GPRS) connects with the bank’s server to authorize the transaction. When successful, it immediately prints out the receipt.

This process can be repeated for as many customers as possible, as long as you abide by the transaction rules of your host (bank).

Type of POS Machines.

The mobile POS machine is the most popular version of the POS machine. However, there are other types like countertop POS and Tablet PC-based POS machines. These types can be more expensive to acquire and are commonly used in big supermarkets.

See Also: Top Business Opportunities In Lagos And How To Clinch Them

The Importance Of POS Business

With a POS business, banks now reach a larger demographic. Also, they offer more flexible and convenient access to existing and new customers.

In addition, they ensure customers’ safety and help reduce travelling long distances to have access to banking. Most importantly, it significantly boosts financial inclusion, especially for people in rural areas.

How Do POS Agents Make Money?

The business has provided job opportunities and financial stability by helping the Agent make money in the following ways;

Banks pay agents commission based on the volume of transactions on their behalf.

Service Charges

By rendering service to customers, you can also charge them a particular amount, especially on bills, taxes, and subscriptions.

Depending on your cash management policy, you can use cash deposits and net of withdrawal for your primary business.

By operating this business, you are not only increasing your stream of income, but you are also serving the needs of the people in your community. And with a location that sees high human traffic, you can be making as much as ₦7,000-₦15,000 daily.

35 Business Ideas

Advantages Of POS Business.

Low barrier entry.

POS business offers low barrier entry for individuals as the startup capital requirement is not as much as that required by other businesses. Therefore, you can start your POS business with a sum of N50,000 or less.

It Does Not Need An Expensive Structure 

Everyone knows how expensive it is to afford annual shop rent in most places in Nigeria. But for POS business, there is no need for a fancy structure, at least while starting. Because, most POS businesses use a simple wooden kiosk as their business office.

Customer Traffic

Large financial transaction volume pass-through POS agency banking business in Nigeria and means significant business turnover for operators

Multiple Streams of Income: 

POS business is a good way of expanding your income net for those that may have a regular job that is not meeting their financial needs. In addition, the business offers a sustainable means of income and may even transition to a primary source of income if adequate attention is paid.

Disadvantages Of POS Business

As they say, everything that has an advantage has a disadvantage. Hence, you must contemplate the cons of a POS business before starting one.

POS business is a high-risk business as operators can be a target for robbery attacks. Hence it is crucial to be security conscious at all times.

Some individuals with criminal intentions sometimes patronize POS business operators intending to carry out fraudulent transactions. Therefore, you may need to be on the lookout for individuals with suspicious behaviours and also set up a KYC register where you will record customers’ phone numbers.  

Poor Network Service

Poor network connectivity is a significant threat to the smooth operations of your POS business. You will need to secure a location with a reliable network connection. Also, go for a smart POS machine with a 3G or 4G network capability.

Poor Electricity Supply

Unstable electricity supply is another critical challenge confronting most POS business operators here in Nigeria. The POS machines need to be charged as they run on rechargeable batteries, and this might prove difficult if your business location lacks adequate electricity supplies.

We will now look at how to start the POS business with different financial operators.

How To Start a POS Business With First Bank.

First bank POS agent is also known as Firstmonie agent.

According to First Bank Plc, The Firstmonie agent network is a bespoke channel through which FirstBank expresses its passion and commitment to broadening the opportunities and access to financial services for every Nigerian and African, especially within the low-income segment (the unbanked and under-banked population).

What You Need To Be A POS Agent With First Bank

To become a Firstmonie Agent, you need to have:

  • An existing business
  • A visible and accessible business location
  • A valid means of identification (Voters’ card, National ID card, Drivers’ License, International Passport)
  • Utility bill not more than three (3) months old
  • Business registration documentation for corporate bodies
  • How to become a First Bank POS Agent

Go to the FirstMonie agent banking website and fill out the form. Then, click on the “Send” button to submit your request to FirstBank.

To fast track your application, visit any FirstBank branch to check the status of your application. Remember to go along with the required documentation.

How To Start a POS Business With OPay.

To start your OPay POS business, you need to first sign up as an OPay agent on the OPay Agent Portal before you can then apply for a POS machine.

To request an OPay POS machine here are the requirements.

Download The OPay App To Your Device

You can find the app on Android and the Apple stores.

Sign In To Your Profile

This is after signing up on the app.

Upgrade Your KYC Status To Level 3

To upgrade your OPay KYC status to Level 3, follow these steps:

  • Go to ‘Me’
  • Click the picture icon (top left) to go to Account Details
  • Click Upgrade to Level 3
  • Upload your picture
  • Upload a valid ID Card (Intl Passport, Voters’ Card, National ID or Driver’s License)
  • Upload a recent utility bill (PHCN bill, water bill, rent receipt, LAWMA waste bill)
  • Upload your BVN

The OPay team will review your update within 24-72 hours for either approval or a decline, and you will be notified through email and SMS.

Switch Profile To Merchant

Once your level 3 KYC update is accepted, you will need to switch your account profile to Merchant. To do that:

  • Go to ‘Me’ on your account profile
  • Click Upgrade to Merchant
  • Fill in your Business Information (Name of business, address, etc.) and click Next
  • Fill in the required information
  • Click Upgrade

Merchant Apply

Now that you have switched to the Merchant profile, you can apply for a POS terminal for your business by following the steps below:

  • Log in to the OPay app on your device.
  • Choose the ‘Merchant Apply’ icon
  • On the next page, enter all the necessary information as requested
  • Upload your business transaction history for the past 3 months
  • Take a snapshot of your business place and upload it to the portal
  • Submit for review and approval.

OPay POS Cautionary Fee.

Opay POS attracts zero cost for agents with good transaction records with Opay, but a caution fee of NGN20,000 applies once your POS machine is approved. This amount must be available in your wallet.

New Opay agents who do not have sufficient transaction history can pay for and buy an Opay POS machine.

The prices are as follows:

  • NGN50,000 for OPay Smart POS
  • NGN35,000 for OPay Traditional POS
  • NGN8,500 for OPay Mini POS.

How To Start POS Business With Bankly.

Bankly, a Nigerian fintech company founded in 2018 by Fredrick Adams and Tomilola Adejana provides a virtual savings wallet for the informal sector of Nigeria. Bankly POS agents register and operate their business under Bankly.

You can carry out the following transactions with Bankly POS.

  • Transfer of funds
  • Cash withdrawal
  • Utility bills payment like airtime, data, electricity, etc
  • Deposit cash to bank accounts
  • Transfer funds to other beneficiaries

How To Become a Bankly Agent.

Download mobile app.

To get started, you have to download the Bankly Agent mobile application from the app store.

Create An Account

Sign up on the mobile app by providing the required KYC details.

Verify Your Account

Wait for a support personnel to verify your registration.

Go forth and start transacting and offering customers access to financial services

How To Request For Bankly POS Machine

To Request for Bankly POS machine, follow these steps.

  • Login to your agent dashboard and click on Request POS
  • Accept the POS Terms and Conditions.
  • Continue reading to see the Daily POS Transaction Targets.
  • Select the number of terminals you wish to use.
  • To confirm your POS (point-of-sale) request, enter your transaction PIN.
  • Click Done.

Requirements To Obtain a Bankly POS Machine.

  • A valid means of identification such as your national ID card, Driver’s license, Voter’s card or international passport.
  • Utility Bill
  • Business certificate for registered businesses.
  • Bank Account number
  • Email address
  • Telephone number

Bankly POS Transaction Charges

Bankly charges 0.3% for POS withdrawals and a flat rate of N35 for all transfers. In addition, you will be charged 5 naira for every 1000 naira that you withdraw on behalf of a customer. Furthermore, N10 will be charged for any transfer between N100 and N2000, while N20 will be charged for any transfer above N2000.

How Much Does It Cost To Become A Bankly POS Agent?

Signing up to be a Bankly agent is free. However, you will need to set aside a startup capital which can be a minimum amount of N20,000.

How long does it take to get a Bankly POS?

One day to a week.

How To Start a POS Business With Moniepoint POS

Moniepoint, a fast-growing mobile money platform, provides banking solutions that enable businesses to collect payments, access loans, manage operations and ultimately grow their business.

Transactions You Can Perform with Moniepoint POS

  • Fund Transfer
  • Airtime Purchase
  • Payment of Utility Bills

How To Become a Moniepoint POS Agent.

  • Visit Moniepoint’s official website.
  • Fill out the registration form for Moniepoint agents and submit it.
  • Make sure your email address and phone number are confirmed, and an agent will reach out to you after 48 hours of registration
  • The Agent would provide you with information on what to do next, after which they would confirm you as an agent
  • You can now log in to your Moniepoint POS dashboard to manage your account.

Requirements To Become a Moniepoint POS Agent.

  • Business registration certificate.
  • Utility bill
  • Your bank account Number
  • Verifiable identity card: National ID, Voters card, Int’l passport, etc.

Moniepoint POS Transaction Charges.

Moniepoint’s transaction charges are considerably low and one of the cheapest in Nigeria. Charges are based on the number of transactions you carry out across all banks. There is a fixed charge of N20 for all banks in Nigeria.

The withdrawal charge for up to N4,000 is simply N6.2. And this amount increases as the amount withdrawn increases.

How To Start a POS Business with Nomba POS (Formerly Kudi).

Transactions you can perform with nomba pos..

  • Cash withdrawal and deposit
  • Funds Transfer

How To Become a Nomba POS Agent.

  • Download and install the Nomba app from the Google play store
  • Launch the application on your android phone
  • Sign up using your phone number and connect the app with your bank account
  • Start transacting on the Nomba app
  • Ensure you use it consistently for basic bills like electricity, airtime recharge, TV subscriptions, and more
  • After about two weeks, Nomba will message you about your eligibility to receive a free POS.

How Much Does It Cost To Become a Nomba POS Agent?

To become a Nomba POS agent is free

How Much Does Nomba POS Charge?

Nomba charges 0.7% flat on cash withdrawals.

How To Start A POS Business With Paga

To become a Paga POS agent, email [email protected] or Log on to www.paga.com, select Agent and click on Become an Agent to get started. 

Once you are done, one of Paga’s field representatives will contact you for further instructions on the onboarding process.

Transactions You Can Perform with Paga POS.

How much does it cost to become a paga pos agent.

The agent sign-up is free, but if you want a POS terminal, you must pay N30,000.

Benefits Of Being a Paga Agent.

As a Paga agent, you will receive a commission for every transaction you perform. In addition, bonuses and other incentives are rolled out at intervals. The more transactions you complete, the more money you make.

How Much Does Paga POS Charge?

Paga charges 0.55% on withdrawal and N30 flat on every deposit of any amount.

Paga charges N5.5 on every N1000 a customer withdraws and N30 to transfer any amount on the POS or the app.

How To Start a POS Business With Baxi Box.

Services available on baxi..

  • Bills and PayTv payments such as Dstv,Gotv,Electricity ,Smile,Spectranet, etc.
  • Airtime (Mtn, Airtel, 9mobile, Glo)
  • Cash-in and Cash-Out (Money transfer and money withdrawal)
  • Account Opening, Insurance and vehicle paper renewal
  • Educational products (Waec and Jamb)

Requirements For Getting a Baxi Box POS.

  • A verifiable ID card such as International Passport, National ID Card, or Voters Card
  • Business registration certificate
  • Bank account number
  • Valid email address
  • Passport photograph

A cautionary fee of N10,000 for the Baxibox Mpos and N30,000 for Baxibox android POS applies also.

How To Become a Baxi Box Agent.

  • Download the BaxiMobile App from your play store/Apple store. 
  • Install the app on your device and complete the sign-up process
  • Provide your BVN and verifiable address to upgrade your account to Baxi Flex or Baxi Pro.
  • Navigate to Request for MPOS/POS and submit a request for a POS device.

How Much Does Baxi Box POS Charge?

Baxibox POS charges N30 flat for cash deposits and 0.55% on a single withdrawal transaction of N1 – N20,000. The percentage goes slightly higher as the withdrawal amount increases.

How To Start a POS Business With PalmPay

Transactions you can perform with palmpay pos.

  • Payment of Bills
  • Check customers’ account balance with their ATM

How To Request For a Palmpay POS Machine For Your POS Business.

  •  Download the PalmPartner app from iOS or Android Playstore
  • Complete the application form in the app
  • Agree to the terms and conditions
  • Upload the required documents and submit them.

Requirements For Getting a PalmPlay POS Machine.

  • Business registration certificate (For registered businesses only)
  • Bank Account Number

PalmPay POS Charges And Commission Structure

  • Airtime top-up – 3% of the amount
  • N10 only for bank transfers
  • Bill payments are for FREE.

How To Start A POS Business With Wema Bank.

Transactions you can perform with wema bank pos.

  • Money transfer
  • Bills payment
  • USSD on POS 
  • Pay With Phone number 
  • QR Code 

Benefits of Wema Bank POS To Customers

  • Increased sales due to impulse buying by customers
  • Reduction in pilfering as cash-handling is reduced
  • Availability of multiple network technologies to ensure uptime
  • Joint merchandising opportunities

Requirements For Starting Wema Bank Agent Banking Business.

  • You need to have a verifiable existing business on the ground.
  • You also need to be operating a Wema bank account.
  • A valid means of identification such as a national identity card, international passport, driver’s license, and voter’s card.
  • A minimum start-up capital is also required.
  • A functional android mobile phone with data.

Steps To Get Wema Bank POS For Your POS Business

  • Click here to download the Wema Agent Banking Expression of Interest Form
  • Fill in the required details in the form carefully and correctly.
  • Go with the form and the required documents already listed above to any Wema Bank branch nearest you.
  • Your application will be documented, and they will give you further instructions on how to proceed.

Wema Bank POS Charges

The standard merchant service charge is 0.5% per transaction, capped at NGN1000.

How To Start a POS Business With Zenith Bank.

Zenith bank’s agent banking is a financial inclusion service adopted by the bank to extend its retail reach across all segments. As an agent, you are required to render basic financial services on behalf of the bank.

Transactions You Can Perform With Zenith Bank POS.

  • Account opening
  • Cash deposit
  • Funds transfers

Requirement for Signing Up On Zenith Bank’s Agency Banking Platform.

  • An existing retail/business outlet with a trading name
  • An existing retail/business outlet in a physical geographical location for a minimum of 12 months
  • The outlet can be a school, market, shopping mall, filling station or any business outlet with reasonable human traffic
  • The outlet should accommodate a dedicated desk/counter and a minimum of one (1) staff to handle agent banking services
  • Must have maintained a Zenith bank account for a minimum of 6 months

Implementation Requirements

  • Proof of address (utility bill)
  • Valid means of identification
  • 2 Passport photographs
  • Certificate of Incorporation
  • Memorandum and Article of Association

For individual accounts:

  • No sign-up fee is required
  • Agent downloads agent banking app on an Android device

Benefits Of Using Zenith POS For Your POS Business

  • Cash Management – opportunity to evacuate Cash off your retail premises
  • Increase in sales/business opportunities as a result of an increase in footfall
  • Additional income from transaction/services fees and commission 
  • Opportunity to cross-sell your products/services to walk-in customers 

How To Start a POS Business With GT Bank.

Gt bank pos benefits to merchants.

  • Withdraw & deposit cash in bank Accounts.
  • Customer enquiries.
  • Local funds transfer services

Requirements For Getting Gtbank POS For Your POS Business

  • You need to possess GTB Current Account.
  • Valid identification documents (Passport, voter card, National Identity, or driver’s license).
  • You need to have an existing business location.
  • You also need a utility bill as proof of your residential address.

How To Become a GTBank POS Agent

  • Visit the nearest GTBank branch
  • Meet the next available customer agent at the banking hall
  • Request for a POS application form.
  • When and if your application is approved. The GTBank will contact you to come and collect your GTbank POS.
  • Alternatively, you can download the GTBank mobile money agent for m, fill it and take it to the nearest GTBank branch.

GTBank POS Charges

GTbank charges a fee of 0.75% for each payment or service made with the POS

How To Start a POS Business With Access Bank.

Transactions you can perform as an access bank closa agent.

  • Cash Deposits
  • Cash Withdrawals
  • Funds transfer
  • Bill Payments
  • Account Opening

Benefits Of Using Access Bank POS For Your POS Business

  • Banking services right at your doorstep
  • Transactions are PIN protected
  • Services are available to both Access Bank and other Bank customers
  • Access to funds anytime, even after banking hours (weekends and public holidays)
  • Save the cost of going to the branch or ATM
  • Become an Agent today and make extra income

Minimum Requirements To Become an Access Bank POS Agent:

  • A visible business location which is easily accessible
  • Minimum working capital of  ₦50,000
  • Valid identification – Voter’sVoter’s card, Driver’sDriver’s License, International Passport, National ID card
  • Business registration documents for corporate bodies

Access CLOSA Agents Can Be Any Of The Following:

  • Unregistered business – Individuals
  • Registered businesses – Limited liability companies, Sole proprietorships, Partnerships, Cooperative societies
  • Corporates with retail chains / large distribution network

How To Start a POS Business With EcoBank.

Services offered by ecobank xpress agents ..

  • Opening of Ecobank Xpress Account
  • Withdraw funds from your Ecobank Xpress Account
  • Deposit funds into your bank account
  • Transfer funds to any local and international bank in selected locations via Rapid Transfer, Western Union, Ria, Money Gram, Vigo, and Unity Link.
  • Pay bills (TV, internet, utilities, etc.)
  • Top up your airtime
  • Redeem Xpress Cash e-token
  • Reload Ecobank Cash Xpress (Prepaid) Card

Requirements To Getting Ecobank POS For Your POS Business

  • A desktop with an internet connection
  • An Android-enabled device with operation system version 5.0 to enable the download of Agent App
  • A feature phone for USSD transactions
  • CCTV and printer/copier (for international transfer agents only)
  • Bank Verification Number (BVN)
  • Valid means of identification: National ID (NIN Card), Driver’s License, Permanent Voter’s Card (PVC) or International Passport
  • Utility bill of Agent’s operating address (not more than three months)
  • Two (2) current/corporate account references or duly completed Character Reference Form

For Corporates/SMEs only:

  • Corporate Affairs Commission (CAC) Documents for Registered Companies/certificate of registration
  • TIN Number/Tax Certificate for Registered Companies

How To Become An Agent With Ecobank And Start Your POS Business

  • Visit the Ecobank Xpress Point registration portal
  • Fill out the merchant form
  • Select Level of Education
  • Enter a contact phone number
  • Choose your type of business
  • Enter the number of business locations you have
  • Choose your device type (desktop, laptop, smartphone)
  • Read and agree to the Terms and Conditions
  • Tick the reCAPTCHA button to indicate you are not a robot.
  • Click Submit.
  • Once your application is received, An Ecobank representative will contact you within 72 hours.

How To Start A POS Business With UBA.

Transactions you can perform as a uba pos agent..

  • Payments for purchase
  • Balance enquiry
  • Accepts all Cards (Visa, MasterCard, Verve)
  • Other Value Added Services (Bill Payments, Air time vending)
  • Merchant has access to view transactions online in real-time

Benefits of Using UBA POS For Your POS Business

  • Increased Sales: Buyers spend more with cards
  • Customer Satisfaction: Cardholders will have the flexibility of payment
  • Speed of Checkout: No more queues, no more counting bills, giving change or waiting to write cheques
  • Safety: With less Cash, you are less vulnerable to theft and pilfering
  • Earn revenue on ”Cash-back” transactions: Buy goods, buy Cash

How To Request UBA POS For Your POS Business

i. Click here to download the registration form

ii. Fill out the registration form

iii. Submit the complete form at the branch closest to you

iv. After your request is approved, you will receive a confirmation email with your login information and contact details for your POS support officer

v. The POS terminal will be delivered to you within 3 – 7 working days.

Requirements For Getting UBA POS For Your POS Business

  • A valid means of identification, e.g., international passport, driver’s license, national id card, or voter’s card
  • A recent utility bill of your proposed operating site.
  • A business location that is easily accessible and not too close to other agents
  • A UBA account. You can use your standard individual or a corporate account for this purpose.

How To Start a POS Business With Quickteller Paypoint.

Quickteller Paypoint is the trade name of Interswitch Financial Inclusive Services (IFIS). Quickteller Paypoint agents earn a consistent income, offering services like Bill Payment, Funds Transfer, Cash Deposits, Cash Withdrawals, Insurance, and Airtime Recharge to customers in their community.

Requirements For Getting Quickteller POS For Your POS Business

  • Applicant should have an existing business outlet
  • A copy of identification card, driving license or international passport
  • Proof of address by providing utility bills
  • Must possess a functional Android phone
  • Financial account bank details or statements
  • A passport-sized photograph
  • A complete Quickteller Paypoint agent registration form/agreement and account package
  • A minimum startup capital of N10,000. The amount is the trading capital, and IFIS deposits it in the Quickteller Paypoint agent wallet upon setting up the business.

How To Become a Quickteller Paypoint Agent.

  • Visit the Interswitch website
  • Fill out the Quickteller Paypoint registration form correctly
  • Deposit N10,000 to an account that will be provided for you
  • A Quickteller officer will visit you to verify your office.
  • The officer will give you another form to fill out and attach your passport photo
  • Your account will be activated, and you will receive Quickteller Paypoint agent login details.

How To Start a POS Business With FCMB

Transactions you can perform with fcmb pos.

  • Payment for goods and services  purchased
  • Cash Back services
  • Pre-Authorization service
  • Cardless transactions
  • Air time recharge
  • Bill payment (PHCN, DSTV, etc.)
  • Payment Reversal option
  • End of the Day transaction report

Benefits Of Using FCMB POS For Your POS Business

  • Earn monthly commission on service rendered to customers
  • Become an FCMB representative in your business community.
  • Priority service when there is a need to visit the branch.
  • Leverage on FCMB corporate image
  • Reduction of cash handling and the associated security risk.

Requirements To Become An FCMB Agent

  • The prospective agent shop must be on the ground floor to enhance visibility and accessibility
  • The prospective agent location should be in a strategically populated area with high foot traffic
  • The prospective agent location should be some distance from the nearest ATM/Bank to establish convenience
  • The prospective agent should show passion for driving the business
  • Prospects must open an SB101 Account or use a co-operate account for operation.
  • Prospects must have a minimum of N100,000 as trading capital to commence business
  • The onboarding timeline is one month from the period prospect documentation is completed

How To Become FCMB Banking Agent

To become an FCMB banking agent, visit any FCMB branch in your locality and pick up an FCMB BANKING AGENT interest form from the customer service department.

What Does It Cost To Start A POS Business

We did the cost analysis of everything you need to start the POS business. Find the cost of starting the POS business in the POS business guide in our  shop.

A POS business is an additional way of getting income. Aside from your existing business, it is a way to expand service offerings and one of the best methods to cross-sell your products/services to walk-in customers.

The business needs to be situated in places with no bank branches or busy environments with enough security measures. You are sure to increase your daily revenue if you get everything right.

Also, please share this content with your audience if you find it helpful.

Entrepreneurs.ng create visibility for businesses and help them increase their sales and revenue. Contact us today to tell your brand story to the world.

To keep track of our activities, follow us on  Instagram .

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130 thoughts on “pos business – how to start a pos business in nigeria”.

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It’s well self-explanatory, I feel motivated to Venture into the business. Thanks once again for the write-up.

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Hello Maspara,

We are glad you found the content useful.

We have a program that will prepare you to launch your business with expert guidance. Learn all about it here – https://www.entrepreneurs.ng/start-your-business-in-30-days/

Please, take a look at all the different ways we can work with you and increase your success here: https://entrepreneurs.ng/services/

And reach out to us on WhatsApp- 08038874148.

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I love that thank you very much

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I am so glad for this explanation. Now I think am ready to go into it

We are glad you found the content useful. Get the comprehensive guide from our shop .

' src=

I so happy to have gotten across this research….. thanks so much.

Thank you. Get the comprehensive guide with the cost analysis of starting the business from our shop

' src=

This is nice! But we need more information about the materials needed to start POS business

Thank you, Tosin

We are glad you found the content insightful. Please get the comprehensive guide which contains everything not covered in the article: https://www.entrepreneurs.ng/35-business-ideas/

' src=

This is a very understanding and useful article I have been anticipating to see. I have much believe that this article would energize me to venture into this type of business. I so much appreciate your words of encouragement. Thanks

Hello Muhammad,

We are glad you found the content useful and insightful.

Please get the comprehensive guide which contains the step-by-step guide and cost of starting the POS business and 3 other businesses. https://www.entrepreneurs.ng/35-business-ideas/ You can reach us directly on WhatsApp: 08038874148.

' src=

Thanks, does it need any educational qualification, secondly do I need to be involved in any business association before I could register?

Thank you for reaching out to us.

Get the comprehensive guide: https://www.entrepreneurs.ng/35-business-ideas/ it contains all the information you need.

' src=

Bravo and Appreciate your giving time to explain this important message.

' src=

this article is very helpful but do you recommend OPay?

Thank you for writing to us Anthony.

Please get our resources from our shop . You have step-by-step guides to start the POS business and other businesses.

' src=

Thank you so much for this article. You said before I can start a pos business, I have to have a earning pay. Can I as a student venture into it with adequate funding.

Thank you Debbie for writing to us.

Please get our resources from our shop. You have step-by-step guides to start the POS business and other businesses.

' src=

Thank you very much. Please I want to know if I will have to pay for the payment card reader at the bank and how much. Thanks again.

Hello Ernest,

Please, get the comprehensive guide from our shop: https://www.entrepreneurs.ng/shop/

' src=

I want to start a POS business but money is my problem. If I can see anyone that I can partner with.

' src=

Sincerely I understand your explanation and I loved your encouragement for new beginner…Thank so much!!

' src=

Good day Admin, I really appreciate you greatly for this write up. Pls am requesting for some ideas to write the POS business analysis, highlight the strength, weaknesses, opportunities & threat & some other key points in writing business plan as an existing POS Business agent. Thanks

Hello Clems,

Please get the comprehensive guide to start the POS business here: https://www.entrepreneurs.ng/product/start-your-own-pos-business/

' src=

Please I am not advising anyone to go for Cico POS. The network is extra very bad, you will regret buying the terminal. When making a transfer, it will be showing you pending and they will not reverse it until after one week. Still, you can’t transfer on your own wish, till they satisfy themselves.

' src=

Thank you for this. God bless you

' src=

Thank you for the explanations. But, the thing is, how much does one need to set up the pos business?

Thank you, Salome for writing to us.

We have a comprehensive guide that contains the cost breakdown of starting the POS business. Get it here: https://www.entrepreneurs.ng/product/start-your-own-pos-business/

' src=

Thank you for the necessary information granted, I really hope starting the business,the information is very enlightening. Thank You

' src=

You are welcome. Kindly subscribe to our blog to receive new updates.

' src=

Thanks for the useful information. God bless you. Please, how much capital do I need to start a POS now? Excluding building a kiosk or table and umbrella. Thank you.

Hello Ibrahim,

Thank you. We are glad you found the content useful. You will get all the details plus the investment amount you need by purchasing our step-by-step guide to start the POS business from https://www.entrepreneurs.ng/shop . Thank you.

' src=

Thanks for the information but can’t one start this business without owning a shop

Hello Prince,

We’re glad that you found the content insightful. To get comprehensive information on the steps to start the POS business, please visit https://www.entrepreneurs.ng/shop and get our guide. Thank you.

' src=

Interesting. I learnt alot. Thank you.

' src=

Thank you so much for this useful information..I appreciate.

Thank you for reaching out to us. Please get the full resource to start the POS and other businesses here: https://www.entrepreneurs.ng/shop/

' src=

This is awesome. Thanks for the info. Please I’ll like to get my insight on demerits of pos business and how to avoid them. Please are all banks in Nigeria poised to render the services to clients?

Hello Amadi,

We’re glad you found the content insightful. To get a comprehensive guide on how to start the POS business visit https://www.entrepreneurs.ng/shop .

' src=

This is marvelous. Thank you for writeup. It is incredibly educating.

We’re glad you found the content insightful. Get a more comprehensive guide with the cost of starting the POS business on https://www.entrepreneurs.ng/shop . Thank you.

' src=

I do appreciate your kind gesture. To register with CAC, how much is the cost?

To register your business with CAC, please send an email to [email protected] or call 08188122223. Thank you.

' src=

I love the write up, am planning to invest on POS

Thank you for reaching out to us. Please get our reached e-book on how to start the POS business here: https://www.entrepreneurs.ng/product/start-your-own-pos-business/ It has all the information you need to start the POS business up to the setup cost. Thank you.

' src=

I would like to know how much we charge in transfer, withdrawal, bills payments, Govt, DSTv, how do I charge on each of these?? Because I really love the business.

Thank you, Diamond, for reaching out to us. Please get our reached e-book on how to start the POS business here: https://www.entrepreneurs.ng/product/start-your-own-pos-business/ It has all the information you need to start the POS business up to the setup cost. Thank you.

' src=

What if one has already registered the terminal can it be changed to another

Hello Ebuka,

Please get our guide on how to start the POS business here: https://www.entrepreneurs.ng/product/start-your-own-pos-business/

It contains everything you need to know about starting and running the POS business. Thank you.

' src=

Nice Content.

' src=

Great Content. Well Explained.

' src=

I love this article, it is self-explanatory. Thinking of starting the business.

' src=

Am considering the business… Thanks for the information. It’s useful for me.

Thank you, Joy.

We’re glad you found the content useful.

We have a comprehensive proposal to start the POS business and the 34 most profitable businesses in Nigeria. Get the guide here: https://www.entrepreneurs.ng/35-business-ideas/

' src=

Thank you for the information. Please can I combine the POS business with my provision business in the market

Hello Praise,

Thank you for reaching out to us and we’re glad you found the content insightful.

You can find the answers you seek here: https://www.entrepreneurs.ng/35-business-ideas/

Let’s know if you have other concerns.

' src=

Thank you, sir. Please how long does it take for the bank to release the POS machine?

Hello Kelvin,

This will depend on the bank. Please, make further research. Thank you.

' src=

Thank you for the info. I want to know the best bank to use in starting a POS business because am very much interested in it.

' src=

Thank you on this information, my question thus; Can POS agent get two machines from the same bank to be operated in different locations?

Secondly can an agent get the machine from Lagos and Operate it in Ondo State?

Thank you for reaching out to us. We’re glad you found the content insightful. Moreso, we have an in-depth guide that will answer most of the questions you have concerning the POS business. Do get the crash course here: https://www.entrepreneurs.ng/35-business-ideas/

' src=

Thank you for this info. Am interested in the business. Is it possible to start it without a registered business name?

Hello Daniel,

It’s good you’re interested in starting the POS business. You need to get this guide: https://www.entrepreneurs.ng/35-business-ideas/

It’s a comprehensive proposal to start the POS business and 34 other businesses. It will answer your question and give you a head start on your entrepreneurial journey.

' src=

Thank you, very insightful.

You’re welcome Abimbola,

It’s good you’re interested in starting the POS business. Get this guide: https://www.entrepreneurs.ng/35-business-ideas/

It’s a comprehensive proposal to start the POS business and 34 other businesses. It will answer any questions you may have and give you a head start on your entrepreneurial journey.

' src=

I am interested, but how much is the pos machine I need to buy and own it.

Hello Christy,

Thank you for reaching out to us. We’re glad that you’re interested in starting the POS business.

We have a more comprehensive guide that contains the overall cost of starting the POS business and 34 other profitable business ideas.

Get it here: https://www.entrepreneurs.ng/35-business-ideas/

We’re here for you if you have any business concern.

' src=

Wow you guys have opened my eyes concerning anything about POS thanks alot.

We’re glad you found it insightful, Godwill.

There’s an even more comprehensive guide with the cost of starting the POS business and 34 other lucrative businesses in Nigeria.

This will give you a head start on your entrepreneurial journey.

' src=

Thanks for the info. I am so interested in it, but what if I do not have up to 50k, can I do the business.

Hello Pelumi,

There are so many ways to raise funding, most of which, we have covered on this platform.

Also, we have a comprehensive guide with a step-by-step guide to start the POS business and 34 other businesses.

You can get the crash course here: https://www.entrepreneurs.ng/35-business-ideas/

DO let us know if you have any other concerns.

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I’m very interested in providus bank POS but, I’m living in Bauchi State. However, I have a good location where I’m operating different type of businesses. I also want to know the bank charges for the POS collection apart from my Capital of the transaction.

Hello Musa,

Please, get a comprehensive proposal to start the POS business here: https://www.entrepreneurs.ng/35-business-ideas/

It contains every information you need to start your POS business.

' src=

U are blessed

' src=

Highly Appreciated for this insight as I’m planning having a POS business But the idea of having another business before on can start POS Business is not encouraging at all.

Hello Oyewale,

It’s good that you have an interest in starting the POS business. We have a comprehensive proposal that will help you mitigate any challenge. Get it here: https://www.entrepreneurs.ng/35-business-ideas/

With the guide, you will successfully start the POS business and 34 other businesses.

' src=

Please I am so much interested in this business, I will like to carry out this business in my area because there’s no too much bank in my area.

Hello Lucky,

We’re glad you’re interested in starting the POS business. We recently published an in-depth guide that will serve as a crash course for starting the POS business and 34 other profitable business ideas. It contains the costs of everything you need to start the business.

' src=

Thank you very much for this wonderful information. My question is can someone start this POS business or must have another business before he can be able to have a pos machine

Hello Isreal,

We’re glad you found the content very useful. Your question was answered in the piece. Please know that we have a comprehensive guide coming out soon that contains the strategies and investment cost of starting the POS business and other businesses. We will send an email and also make the announcement on Entrepreneurs.ng once it’s launched. Thank you.

' src=

Hi and happy weekend. You guys are doing a great job by giving us information and not making us deformed. Kudos to you all!

Hello Tunji,

Thank you for your kind words.

' src=

I’m interested,,but how much exactly is needed to float the business?

Hello Collins,

We’re glad you found the content very useful. Please know that we have a comprehensive guide coming out soon that contains the strategies and investment cost of starting the POS business and other businesses. We will send an email and also make the announcement on Entrepreneurs.ng once it’s launched. Thank you.

' src=

Thanks for this helpful insight into the business.

We are glad you found the content insightful. Please know that we have a comprehensive guide coming out soon that contains the strategies and investment cost of starting the POS business and other businesses. We will send an email and also make the announcement on Entrepreneurs.ng once it’s launched. Thank you.

' src=

Please without me owning a business that means I’m not eligible to have my POS business ?

Hello Stephanie,

Thank you for reading. This is true at the time of our research. Please know that we have a comprehensive guide coming out soon that contains the strategies and investment cost of starting the POS business and other businesses. We will send an email and also make the announcement on Entrepreneurs.ng once it’s launched. Thank you.

' src=

Thanks, a lot for this write-up. My question is:- Which of the banks has a moderate fee for each transaction?

Thank you for writing to us. We have an in-depth guide that contains all you need to know about starting the POS business. Get it here: https://www.entrepreneurs.ng/35-business-ideas/

' src=

Very insightful. However, you did not specify how to operate the device. Is the bank going to teach the process?

Hello Henry,

We’re glad you found the content very useful. Usually, banks work with agencies that teach you the process. Please know that we have a comprehensive guide coming out soon that contains the strategies and investment cost of starting the POS business and other businesses. We will send an email and also make the announcement on Entrepreneurs.ng once it’s launched. Thank you.

' src=

Thank you so much, am trying to be in. Am so happy about this guidelines

Hello David,

We’re glad you found the content very helpful. You can start implementing all you learned from the guide. However, we have a more comprehensive guide coming out soon that contains the strategies and investment cost of starting the POS business and other businesses. This will be launched soon on Entrepreneurs.ng and we will make the announcement once it’s launched. Do keep tabs on Entrepreneurs.ng.

' src=

I am interested in this business but how to connect with them is my problem

Hello Abduls,

We’re glad you found the content very helpful. The guide is explanatory, you can approach a bank and find out their requirements. However, we have a more comprehensive guide coming out soon that contains the strategies and investment cost of starting the POS business and other businesses. This will be launched soon on Entrepreneurs.ng and we will make the announcement once it’s launched. Do keep tabs on Entrepreneurs.ng.

' src=

Thank you for a wonderful write-up, I plan on venturing into the POS business but the issue is that, can I employ someone to work for me?

Hello Wilmont,

Thank you for your reading. We’re glad you found the content insightful. Yes, you can employ someone to work for you. But, you have to understand how the business operates to be an effective business owner.

Also, we have a more comprehensive guide coming out soon that contains the strategies and investment cost of starting the POS and other businesses. This will be launched soon on Entrepreneurs.ng and we will make the announcement once it’s launched. Do keep tabs on Entrepreneurs.ng.

' src=

How much can someone get to start up the business?

Thank you for reading.

We’re glad you found the content very helpful. We have a more comprehensive guide coming out soon that contains the strategies and investment cost of starting the POS business and other businesses. This will be launched soon on Entrepreneurs.ng and we will make the announcement once it’s launched. Do keep tabs on Entrepreneurs.ng.

' src=

Insightful pieces of information. Thanks for the write up. I’m already in the POS business. I sited my POS terminal in a residential area. I am using Opay POS at the moment while waiting for my bank agent processing to be completed. I am facing challenges of customers being debited in the process of withdrawing even when the transaction did not pull through. Please, is there a remedy for this? Because it is affecting the business.

Hello Emmanuel,

Thank you for sharing your experience. We’re happy for your progress. For the challenge you’re experiencing, you can talk to your provider and see if they have a solution for you.

If you want to master the POS business, we have a comprehensive guide coming out soon that contains the strategies and investment cost of starting the POS business and other businesses. In addition, you will learn how to market your business and succeed. Do keep tabs on Entrepreneurs.ng because we will make the announcement once it’s ready.

' src=

Pls help me out, how can one get the opay pos machine and what is cost ? Here is my phone 08039447070

' src=

Lovely, insightful, generous and eloquently offered business opportunity. I would like to hear more about your organization. Many thanks. Andrew

Thank you so much, Andrew.

We’re glad you found the content useful. Interestingly, we have a more in-depth guide coming out soon that contains the marketing analysis and investment cost of starting the business and other business ideas. Please keep tabs on Entrepreneurs.ng because we will make the announcement there.

Please stay safe.

' src=

I will follow the procedure and see how it goes!!

Hello John,

We’re glad you found the content insightful. It will interest you to know that we have a comprehensive coming out soon that contains the investment cost and marketing analysis for starting the POS business and other business ideas. Please, keep tabs on Entrepreneurs.ng because we will make the announcement as soon as it’s released.

' src=

Nice one! How much is pos device that comes from business org not from banks.

We are glad you found it useful. Interestingly, we have an even comprehensive guide coming out soon that will contain the investment cost and marketing strategies to start the POS business and other businesses. Keep tabs on Entrepreneurs.ng because we will make the announcement as soon as it’s launched.

' src=

Wow,really a lucrative business

Hello Purity,

We’re glad you found the content very insightful. Interestingly, we have an even comprehensive guide coming out soon that contains the investment cost and marketing strategies to start the POS business and other businesses. Keep tabs on Entrepreneurs.ng because we will make the announcement as soon as it’s launched.

' src=

I really like the write-up…So I will start the pos business

That’s very nice to hear Anuoluwapo. Interestingly, we have an even comprehensive guide coming out soon that will contain the investment cost and marketing strategies to start the POS business and other businesses. Keep tabs on Entrepreneurs.ng because we will make the announcement as soon as it’s launched.

' src=

Thanks for this information… I would like to start the business.

Hello Elijah,

We’re glad you found it useful. Also, we will like to tell you that we have a more comprehensive guide coming out soon that contains the investment cost and marketing strategies for starting the business. Please, keep tabs on Entrepreneurs.ng because we will make the announcement there once it’s published.

' src=

I will like to open a pos business

Hello Rita,

We are glad that you like the content and will like to start the POS business. Please know that we have a comprehensive guide coming out soon that contains the cost of the investment for starting the POS business and other business ideas. Do keep tabs on Entrepreneurs.ng because we will make the announcement as soon as it’s released.

' src=

It’s lucrative indeed.

Hello Johnson,

We’re glad you found the content insightful.

We have a comprehensive guide coming out soon that’s more comprehensive and contains the cost of the investment for starting the business. Please, keep tabs on Entrepreneurs.ng because we will make the announcement as soon it’s launched.

' src=

Thanks, but how much do I need to start the Pos business

Hello Mrs. Adetutu,

We’re glad you found the content insightful. We have a comprehensive guide coming soon that contains the financial breakdown and marketing strategies to start this business and other business ideas. Please, keep tabs on Entrepreneurs.ng as we will make the announcement when it’s launched.

' src=

It’s interesting really, I will like to start the business.

Hello Enoch,

We’re glad you found it insightful. We have a comprehensive guide that contains the financial breakdown of the investment you need to make for the business. Please, keep tabs on Entrepreneurs.ng because we will make the announcement once it’s released.

' src=

Thanks so much, very enlightening!

We are glad you found it insightful. We have a guide coming out soon that’s more in-depth. We will make the announcement on Entrepreneurs.ng once the guide is released. So, keep tabs on Entrepreneurs.ng.

' src=

So how much do I need to start this business

Hello Faith,

We have a guide coming out soon that contains the amount of investment you need to start the POS business and other business ideas. Please keep tabs on Entrepreneurs.ng as we will make the announcement as soon as it’s out.

' src=

I’m so happy about this guideline I thought is something very difficult before.

Thank you, Oluwaseun for reading. We are glad you found it insightful. Please click the share button and share it with your network.

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Best POS Systems for Small Businesses

Manage your sales and inventory with one system

business plan on pos business

From contactless payments to online sales, point of sale (POS) systems improve the customer experience and make it easier for business owners to track inventory, sales, and employee performance. Moreover, your POS solution supports omnichannel experiences, which are seamless transitions between in-store, phone, and online sales.

In fact, 44% of retailers plan to upgrade or replace their POS, while 32% prioritize omnichannel experiences using their existing POS solution.  

Selecting the best POS system for your small business is challenging. We researched more than two dozen POS solutions and compared them side-by-side. We judged systems on their ease of use, hardware and software options, customer service, features, and pricing packages.

The 6 Best POS Systems for Small Businesses in 2024

  • Best Overall: Square
  • Best Value: eHopper
  • Best for Restaurants: TouchBistro
  • Best for Retail: Vend
  • Best for E-Commerce: Shopify
  • Best for Inventory Management: ShopKeep by Lightspeed
  • Our Top Picks
  • TouchBistro
  • ShopKeep by Lightspeed
  • See More (3)
  • Methodology

Best Overall : Square

Square provides flexibility for small businesses and plenty of room to grow.

Robust free option for online sales

Easily track inventory

Integrated payment system

Expensive processing fees for businesses with high volumes

Free option lacks advanced features

Extra fee for a loyalty program

Founded in 2009, Square POS systems and devices are used in small businesses, from retail shops to diners. The platform’s versatility, combined with various pricing options, makes Square the best overall POS system for small businesses.

Square offers three plans, all of which provide integrated payments. You’ll pay credit card processing fees of 2.9% plus $0.30 for online transactions on the Free Plan and the Professional Plan charges the same rates, but costs $12 a month for extra features. The Performance plan also costs $26 for even more features, but charges the same fee for processing. Premium costs $72 and offers lowering processing fees of 2.6% + $0.30.

For most small businesses, you’ll want a Square register for $799. But the company also offers mobile square readers and iPad stands so you can customize your setup. All three plans come with standard features like: 

  • Barcode scanning
  • Invoice and electronic gift card options
  • Instagram selling capabilities
  • View low and out of stock inventory
  • Sales reports
  • Time tracking
  • Timecard reporting

Select from popular Square plans such as:

  • Free: It’s free to sell online or in-person while tracking inventory, reviewing sales reports, and overseeing your employees. 
  • Professional: $12 a month and create custom websites without Square branding.
  • Performance: For $26 a month you get advanced reporting, reviews, marketing features, and more.
  • Premium: Costs $72 a month. It has a lower processing fee and performance features.

Square also offers integrations with your small business software. Just head to your dashboard to connect your POS system with:

  • WooCommerce
  • QuickBooks Online

Get more from your services by adding extra services like loyalty, email marketing, and payroll programs. If you need help with your Square POS system, you can contact Square support via phone or email or get answers from the seller community or support articles.

Get 20% off your first Square POS hardware device with code DDSquare . Valid 4/3/23-6/30/23.

Best Value : eHopper

Inexpensive software with everything a small business owner needs to run a company.

Extremely affordable POS system

Built-in inventory management

Works with most tablets

No gift card management

Credit card processing fees charged to customers

For nearly 15 years, eHopper has provided an affordable alternative to pricey POS software. Its low-cost plans give entrepreneurs access to customer and inventory management tools, making it a clear winner in our best value category.

The eHopper POS system offers four plans, all of which include integrated credit card processing features. Currently, the merchant fees are passed to customers via a surcharge. With all versions, you’ll get features like:

  • Inventory management
  • Print or email receipts
  • Tip management
  • Reporting options
  • Customer management

The company offers two plans to chose from, a free version, and a paid service:

  • Essential: The free plan helps you easily adjust inventory, manage customer accounts, or create barcode labels for your products.
  • Freedom: For $29.99 a month, you get employee time tracking options, low stock alerts, and QuickBooks integrations.
  • Restaurant: It’s $39.99 a month for menu building, table management, and floor planning tools, along with standard POS features.
  • OmniChannel: The regular cost is $39.99. This plan adds loyalty, e-commerce, and enables Meta sales.

With eHopper, you can use existing hardware or Android tablets, iPads, Windows PCs, and Poynt terminals. But, eHopper offers a variety of hardware options for sale, including:

  • Hardware bundles
  • Thermal printers
  • Cash drawers
  • Credit card terminals
  • Stands and accessories

You won’t get many integrations with eHopper, but you can add an additional loyalty package to your plan. You can call, initiate a support ticket, or chat with customer service for help with your POS system. The company also offers an online knowledge base.

Best for Restaurants : TouchBistro

 TouchBistro

TouchBistro supplies restaurateurs with cloud-based analytics to boost their food and beverage sales.

iPad POS system

Integrated credit card processing

Easy-to-use interface

Must use mostly Apple products

Customer support isn’t always responsive.

In business since 2010, TouchBistro offers software designed specifically for the restaurant industry. TouchBistro is our top pick for the best restaurant POS system with restaurant inventory management tools and restaurant-specific hardware.

TouchBistro POS software licenses start at $69 per month. With a TouchBistro system, you’ll get various tools and features to support your operations, such as:

  • Intuitive touch controls for table management
  • Remote menu management
  • Add recipes to manage inventory costs
  • Access data and reports via the cloud portal

You can add services to get more from your restaurant POS, which are available through TouchBistro, including:

  • Reservations system for $229 per month
  • Online ordering for $50 a month
  • A gift card program for $25 per month

Choose your own hardware or buy from TouchBistro’s hardware partners for equipment such as:

  • Apple Mac Mini computer
  • AmpliFi MeshPoint HD
  • Kitchen and thermal printers
  • Networking hardware
  • iPad stands
  • Payment devices

TouchBistro integrates with many popular programs, including QuickBooks, Sage, and 7Shifts. 

If you run into problems, TouchBistro provides plenty of self-service options. You can also contact them via email, chat, and 24/7 phone support.

Best for Retail : Vend

Trusted retail software that your employees will learn how to use in minutes.

No limits on products

Works offline (Limited functions)

Simple interface

Must buy the upper plan tp have comprehensive software

Gets costly when adding registers

Founded in 2010, Vend is a reliable provider of POS systems that are easy to use and compatible with many equipment types. With advanced inventory management and analytics, Vend wins our best POS system for retail.

Vend offers three plans that cover one register and one location, but you can pay to add extra registers and locations. All versions give you features that are easy to use and support your retail operations, such as:

  • Real-time inventory management
  • Unlimited products and employees
  • Customizable receipts for email or print
  • Total cash management  
  • Inventory control levels
  • Easy-to-personalize reports 
  • A mobile dashboard

All three plans give you API access, integrated payments, POS, and 24/7 support. An overview of the plans and prices:

  • Lean: For $69 per month when paid annually or $89 for monthly payments, this version contains all standard features.
  • Standard: It’s $119 per month when paid yearly, or $149 with monthly payments. This package adds accounting and ecommerce features.
  • Advanced: It costs $199 per month when paid annually or $269 per month when making monthly payments. This packaged adds loyalty, advanced reporting, and more.

You can choose from tons of hardware options or use your existing equipment. Vend offers bundles, and you can use Mac or Windows systems. This POS software integrates with nearly all credit card processing companies, along with top retail programs like:

  • BigCommerce

Get the customer service your retail store needs with Vend’s responsive support systems, including 24/7 online or in-app live chat support, email, phone center, plus a full knowledge base.

Best for E-Commerce : Shopify

Oversee in-store and online sales easily from your mobile dashboard.

No extra transaction fees above interchange rates

Abandoned cart recovery comes with every plan

Plug-and-play hardware

Only two staff members can access the POS with the Basic plan

Inventory location are limited

Since 2006, Shopify has provided e-commerce entrepreneurs with capable online shopping services that are easy for store owners to use and offer a pleasant digital customer experience. Its robust virtual features make it the best POS for e-commerce.

To use the Shopify POS system, you need to select a Shopify plan first. These programs cover your e-commerce website and blog, plus many features, ranging from $29 to $299 per month. Your Shopify plan determines your credit card processing fees: 

  • Basic: In-person rate is 2.7% and online rate is 2.9% + $0.30
  • Shopify: In-person rate is 2.5% and online rate is 2.6% + $0.30
  • Advanced: In-person rate is 2.4%, and online rate is 2.4% = $0.30

All plans include the Shopify POS Lite plan with features such as:

  • Order and product management
  • Customer profiles
  • Integrated credit card processing 
  • Quick response (QR) codes
  • Custom discounts and discount codes

If you opt for the POS Pro version for $89 per month per location, you can take advantage of added features like:

  • Smart inventory management
  • Unlimited registers
  • Omnichannel selling features
  • In-store analytics

Shopify offers tons of plug-and-play hardware, so it’s easy to customize your setup. Choose from complete retail kits, tap and chip card readers, and iPad stands. To get assistance, go through Shopify’s 24/7 support center or check out its vast knowledge base.

Best for Inventory Management : ShopKeep by Lightspeed

With advanced inventory tracking and a simple interface, ShopKeep by Lightspeed is a favorite among small business owners.

Low stock phone alerts

  • Unlimited inventory items

Inventory reporting features

Basic package doesn’t include online payments.

Can only accept gift cards with upper plans or by purchasing an add-on

Founded in 2008 and acquired by Lightspeed in 2021, ShopKeep by Lightspeed is a cloud-based POS system used widely by small retail stores, like specialty shops and cafes. However, its impressive inventory capabilities make ShopKeep the best POS for inventory management .

ShopKeep offers three plans, which all come with one free credit card reader for eligible merchants. Credit processing is included, and you’ll pay one flat rate of 2.6% plus $0.10 per transaction. All plans offer many great features, including:

  • Unlimited transactions
  • Customer payments via text message
  • Real-time sales data
  • Matrix inventory
  • Employee management and rewards
  • Inventory reports like sales trends and inventory value

Ecommerce features are only offered in the Standard or Advanced plants. Each plan only covers one location. If you have multiple locations, you can contact the company for a custom plan.

To get the best prices, you’ll want to make one annual payment. You can pay monthly, but the cost is higher. Here are the plans:

  • Lean: $69 per month paid annually or $89 per month paid monthly for all base features including integrated payments.
  • Standard: $119 per month paid annually or $149 per month paid month. This plan adds accounting and ecommerce features.
  • Advanced: $199 per month paid annually or $269 per month paid monthly. This plan adds omnichannel loyalty and advanced reporting.

ShopKeep sells equipment individually or as part of a kit. There is both hardware for desktop and iPad. For example, the retail kit comes with:

  • Cash drawer 
  • Receipt printer 
  • Bluetooth scanner
  • Receipt paper

Customers can call, email, or look through the self-support resources.

Frequently Asked Questions

What is a point of sale system.

Your point of sale (POS) system puts all your transaction data in one spot. Many programs provide tools to track inventory, manage employees, and see revenue data in real-time. POS solutions go beyond traditional registers to offer you various ways to accept payments from anywhere in your store.

Small business owners use a POS system to better understand their sales trends, available inventory, and customers. Moreover, mobile solutions enhance the customer experience with quick checkout options and integrated customer programs.

What Does a POS System Include?

Today you can build a POS system that works for your store, so you’re not limited to just a cash register. Typical hardware for small businesses includes: 

  • A standalone POS cash register or an iPad system
  • Cash drawer
  • Receipt printer
  • Credit card reader

However, you can add self-service kiosks, mobile units, and customer displays to enhance the shopping and buying experiences.

What Are the Types of POS Systems?

Although retailers still rely on standalone systems, many prefer iPad solutions, which allow you to place the iPad on a secure stand or carry it throughout the store. Mobile units or self-service kiosks are especially crucial for curbside sales or contactless payments, so many business owners incorporate these types of units into their existing setup.

Most POS systems place some or all features in the cloud . This gives you access to tools using different devices in your store or from home.

What Are the Expected Costs of a POS System for a Small Business?

POS systems come with a hefty monthly cost, and if you’re starting new, you’ll also spend quite a bit on hardware. Many larger POS providers offer financing or payment plans for bundled hardware kits along with month-to-month payment options for your POS software subscriptions. Prices ranges consist of:

  • Monthly POS software: Free to $299 per month
  • Basic hardware bundles: $299 to $899
  • Payment processing: Interchange fee (small percentage of the transaction) plus $0.10 to $0.30 per transaction

How We Chose the Best POS Systems for Small Businesses

To find the best POS systems for small businesses, we reviewed several factors, including subscription prices and fees, hardware types and costs, payment processing options, and features. After searching through more than two dozen POS providers, we narrowed it down to winners in specific categories by the best POS systems for things like e-commerce, inventory management, and retail use.

MoMo Productions / Getty Images

Aptos. " 2022 POS / Customer Engagement Survey ."

Square. " About Square ."

eHopper. " About eHopper ."

Touch Bistro. " About Us ."

Vend. " About Us ."

Zippia. " Shopify History ."

Lightspeed. " Lightspeed to Acquire ShopKeep ."

Businesswire. " ShopKeep Acquires Ambur POS ."

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Point of Sale(POS) Financial Business Plan and Projections

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Overview of POS Business in Nigeria

The POS business also referred to as Mobile Banking or Agency Bank Business, began in the year 2013. This came after the CBN launched particular guidelines on the management and operations of the business. Instantly hereafter, POS has been among the retail channel a number of financial institutions use as a tool to make their banking services available to a lot people.

If you are aiming to begin the POS business, get a POS machine for your business, it is therefore suggested to think about locations that are unbanked or underbanked. By doing this you are most likely to have an enormous influx of clients.

POS business is a thriving business in Nigeria at the moment. If you have actually been to banks and stayed for hours all for performing transaction, after that you will understand that POS is a really positive strategy. Asides from providing conveniences to people, it has additionally provided jobs for lots of young business owners in Nigeria.

Potentials of POS Business in Nigeria

POS or agency banking services are becoming Nigeria's pillar of financial transactions. The reasons the business is profitable for countless Nigerians are that; the insufficient number of functional ATMs which brings about long queues. Bad network service at ATM points and banking halls has pushed lots of customers to discover alternative means of carrying out their transactions, and for the business operators, the low barrier entry demands in beginning POS business offer the much-needed job opportunity amidst high unemployment rates. Apart from this, it also assists customers easily withdraw money when the nearest ATMs are far away.

How to Startup a POS Business in Nigeria

The following criteria must be fulfilled in order to start a POS business in Nigeria: Have an Existing Business

  • The POS business pertains to money. Consequently, the CBN is really specific regarding people that qualify to be an agent. For that reason, commercial banks take extra care before they can authorise anybody as an agent. To be qualified for a POS machine or to be an agent, you need to have an existing business. This business should have been in existence for a minimum of 12 months. Asides from this, you need to have a store or place of business. Additionally, you need to have your business name registered with the Corporate Affairs Commission.
  • Approach the Bank of Your Choice The next thing is, choosing your financial institution of choice. After you have done this, you can approach the bank to understand their requirements. Nearly all banks in Nigeria accept agency banking services. As a matter of fact, you can be an agent for several banks as you can serve. You will be given forms to fill. This form is an agreement between you and the financial institution. It includes the terms and conditions of your application. Asides from this, they will ask for your: valid means of identification. This can be your National Identification Number, Utility Bills, Bank Verification Number, 2 passport photographs, 2 current account referees, Proof of your business registration, A minimum working capital of N50,000, and Tax Identification Number.
  • Obtain the Necessary Tools As soon as the bank takes into consideration your application, the next action is to supply you with the tools and the equipment you need for the business. This will just be possible if your application succeeds.
  • Get a Busy Location After you must have got the POS and other important devices you require from the bank, the next thing is to choose the location of your business. It is recommended that you take into consideration locations where there are limited banks and less ATMs. Asides from this, you can think about Bus Stops, event centers, and so on. If you pick an amazing location, your business will certainly flourish.

Overview of The Template

The Template gives concrete financial plan and projections for setting up a Point of Sale shop. Real business insights are included in this financial template to attract investors, grants and loans to make the business concern a reality.

The excel template is easy to use and modify. Current Real life prices were used in drafting this template by our team of seasoned accountants and financial analysts. The template is suitable for small and emerging businesses who see themselves giants in the various industries in 5 years time.

  • Comprehensive Income Statement (Trading, Profit & Loss Account)
  • Statement of Financial Position (Balance Sheet)
  • Cashflow Statements

Use Scenarios

This excel template is most suitable for the following:

  • Promoters of existing and New Start-up Businesses that need funding in form of grants,loans,partnerships etc. from governement agencies and venture capitalists.
  • Business and Financial Analysts working on viability and feasibility of a Point of Sale business in Nigeria.
  • Business Administration and Entrepreneurship students who need a comprehensive financial plan for a Business Plan.
  • Investors and Venture Capitalist who need financial analysis of the Point of Sale business for informed decision making.
  • Entrepreneurs who need expansion ideas for their businesses.

Ms Excel Template

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Best POS Systems for Small Businesses of 2024

The POS providers listed below are our top picks for the Best Point-of-Sale Systems for Small Business of 2024. Each POS provider offers a unique POS system with features, pricing, and hardware that meets the needs of small businesses and startups.

Popular POS Systems

business plan on pos business

Block (formerly Square) »

business plan on pos business

Toast »

business plan on pos business

TouchBistro »

business plan on pos business

Clover »

Why Trust U.S. News

Our ratings are unbiased. We follow strict editorial guidelines, maintain a separate business team, and have a transparent methodology.

Sources Reviewed

POS Systems Considered

Companies Selected

Table of Contents

Compare the Best POS Systems for Small Businesses

Compare quotes for pos systems.

  • Rating Details

According to Capterra’s research , retailers across the U.S. are saying goodbye to traditional POS systems with bulky counter registers and opting for cloud-based POS software that runs on tablets , with iPads being the most favored hardware option. In fact, small to midsized businesses doing less than $10 million in sales make up 79% of cloud-based POS system users.

Woman using a credit card on a pos system

The mass adoption by small businesses of cloud-based POS systems, also known as mobile points-of-sale or mPOS, makes sense. Small businesses have different needs than larger enterprises, and cloud-based business software meets a lot of those needs. Mobile POS systems are ideal for small businesses because they tend to be more affordable and provide busy business owners with the flexibility needed to grow their companies. Cloud-based POS systems can cut costs with month-to-month subscriptions and minimal upfront expenses, since they are often designed to run on mobile devices, such as tablets and smartphones. Cloud-based POS systems also allow owners to keep track of business on the go, through mobile apps on their cellphones.

The modern approach of mPOS systems is a great fit for any small business, whether it’s an e-commerce site, local coffee shop, or boutique clothing store. To help you identify the right POS provider for your small business or startup, we compiled a list of the Best POS Systems for Small Business, based on our overall rating of the Best Point-of-Sale Systems of 2024 .

Our Best Rated POS Systems for Small Businesses

  • Block (formerly Square)

Vend by Lightspeed

Fill out this questionnaire to get customized pricing from providers that meet your needs.

Best POS Systems for Small Businesses in Detail

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Vend by Lightspeed »

business plan on pos business

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business plan on pos business

Lightspeed »

business plan on pos business

How Much Does a Small Business POS Cost?

Cloud-based POS systems tend to be cheaper than traditional on-premise options. In fact, Capterra’s research suggests that most mobile POS providers actually design and price POS software for small businesses. Abandoning long-term contracts and hefty upfront costs, many cloud-based POS systems use month-to-month subscriptions or don’t charge a monthly fee at all. However, mobile POS systems don’t just cut costs on software; upfront hardware expenses also are less for cloud-based POS systems. Instead of outfitting your entire restaurant or retail store with expensive equipment, cloud-based POS providers typically design POS software for tablets. Downloading a mobile app onto your smartphone or tablet gives you access to a fully functional POS system that can be used in your store or on the go at farmers markets and trade shows. This makes cloud-based POS systems a great option for startups that can’t afford an upfront POS hardware investment or may not even have a space for a standard register.

While mobile POS systems are less expensive, small businesses still pay credit card processing fees, monthly software fees, and hardware expenses, depending on the POS provider. For instance, Block’s POS system is free to use without signing any contracts. It also provides users with one free magstripe reader to begin taking payments. However, you must use Block Payments , its integrated in-house payment processor, as your credit card processing solution. This means that while you don’t pay a monthly fee for its POS software, you will pay it a per-transaction fee for its payment processing.

Other POS providers, like Vend by Lightspeed , don’t have in-house payment processors. Vend charges a monthly fee for its POS software that starts at $99 per month if paid annually, and allows you to shop around for the best payment processing rates from more than 20 compatible third-party credit card processing companies . Lightspeed offers different monthly fees depending on your industry and Shopify has a tiered-plan structure designed to provide you with different price options based on the features your business needs.

Consider both how much you’re paying and what you’re paying for to find the right POS system for your small business. Not all POS systems provide free equipment, but free card readers may not meet your needs. A POS provider’s monthly fees may be higher than another, but it may include features that other providers only offer as add-ons for additional costs. It is best to call a company representative and get a quote for your exact business needs.

POS Systems Price Comparison Chart

What Should I Look for in a Small Business POS System?

The best small business POS systems are cloud-based. Therefore, you should begin your search by identifying mobile POS providers. From there, you should narrow down your POS options with the following factors in mind.

  • Industry: Point-of-sale systems tend to come in two varieties: retail and restaurant. Choose a POS system that is designed for your industry. This can be more challenging for cafes and other businesses that straddle the line between retail and restaurant. Think about where the majority of your sales come from and choose a POS system that will have features that best support these transactions.
  • Price: Mobile POS systems are generally less expensive than traditional on-premise systems. Therefore, cloud-based POS systems are a better fit for small businesses and startups with tight budgets. The main expenses of a mobile POS are monthly fees, the number of locations and registers, hardware, add-on features, and credit card processing fees. Be sure to take advantage of free trials to ensure that the POS system you’re interested in will work for your small business.
  • Hardware: Cloud-based systems are designed to run on tablets, most commonly iPads. However, some businesses need additional equipment, such as card readers, cash registers, cash drawers, receipt printers, barcode scanners, kitchen display systems (KDS), and customer-facing displays. Be sure to pick a POS system with the hardware your small business needs.
  • Features: Retail and restaurant POS systems provide different features to help you run your particular business efficiently. Retail stores will find inventory management tools that can sync across multiple locations to be helpful, while restaurants may focus on loyalty programs, online reservations, and mobile or web order-ahead technology. According to Capterra’s research , restaurant patrons find these features to be the most important to their overall experience. Capterra also found that 52% of restauranters cite high operating and food costs as their top challenge. Restaurant POS systems offer menu management features that track the price of ingredients and other food costs that can help restaurant owners optimize their menu.
  • Customer support: When it comes to POS providers, choose one that offers 24/7 customer support. The ability to call a live representative instead of using email or online chat with a bot makes a big difference when your business is experiencing a POS system error that's keeping you from making sales.
  • Payment processor: Payment processing is one of the most important factors in choosing a POS system. Some POS providers offer an integrated in-house payment processor, while others allow you to shop around for a third-party credit card processor. Both have advantages and disadvantages. In-house payment processing means that everything is handled under one provider and can be easier to manage for a small business owner. However, shopping around for a payment processor may reduce your processing fees. Read our rating of the Best Credit Card Processing Companies of 2024 to make sure your credit card processor is right for you.

Security: A POS system should have security features, beyond Payment Card Industry compliance, that protect your business and its customers. The National Retail Security Survey reports that 72.5% of businesses use POS data mining as a part of their loss prevention system.

Point-of-Sale Features

What Is a Small Business POS System?

A POS system is a combination of software and hardware that in its most basic form allows you to ring up sales. At its most advanced, a POS system runs numerous aspects of your business like sales analytics, payroll , and customer relationship management (CRM) platforms. A small business POS system is one that provides quality budget-friendly POS options for growing businesses and startups.

A POS system and payment processing are different. Payment processing, also known as credit card processing , is done by a processor that acts as an intermediary by transferring funds between a merchant account and a business’s bank account. The credit card processor does this by integrating with a POS system. The POS system is the software and hardware used to accept the payment. It collects the payment information through a swipe, dip, or tap of the customer’s credit card, and encrypts and passes along the data to the payment processor.

You can learn more about this process in our What Is Payment Processing? Guide.

To use a POS system, you will need a phone, a tablet, or a laptop . You will also need a merchant account, payment processor , internet connection, and subscription to a POS account. The hardware is needed to set up your various accounts, build an online store, and sell goods. A merchant account allows you to accept payment from debit and credit cards, while a payment processor is used to process a payment-card-based transaction. An internet connection connects your business to the payment processor, and a subscription to a POS provider brings the whole thing together.

If your business has a physical location, you may need additional hardware, such as a cash register and cash drawer, a receipt printer, and a computer or tablet to connect everything and use as an interface.

For more information, visit our guide How to Use a Point-of-Sale (POS) System .

Read our ratings and reviews for more information on point-of-sale systems.

POS System Guides

  • Best POS Systems
  • Best POS Systems for Small Business
  • Best POS Systems for Restaurants
  • Best POS Systems for Retail
  • How to Use a POS System

POS System Reviews

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Why You Can Trust Us: 17 Point-of-Sale Systems Researched

At U.S. News & World Report, we rank the Best Hospitals, Best Colleges, and Best Cars to guide readers through some of life’s most complicated decisions. Our 360 Reviews team draws on this same unbiased approach to rate the products that you use every day. To build our ratings, we researched more than 17 and analyzed 11 reviews. Our 360 Reviews team does not take samples, gifts, or loans of products or services we review. All sample products provided for review are donated after review. In addition, we maintain a separate business team that has no influence over our methodology or recommendations.

U.S. News 360 Reviews takes an unbiased approach to our recommendations. When you use our links to buy products, we may earn a commission but that in no way affects our editorial independence.

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Complete Sample POS Business Plan in Nigeria (+ PDF)

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The point of sale (POS) industry in Nigeria is rapidly expanding as cashless payments gain widespread acceptance.

This creates lucrative opportunities for entrepreneurs to launch POS businesses by providing digital payment services to businesses and consumers.

Developing a solid business plan is crucial for successfully starting and running a POS venture in Nigeria.

This article will provide a complete sample business plan for a POS startup in Nigeria.

Table of Contents

How to write a business plan for POS business in Nigeria

Here’s a breakdown of how to write a solid business plan specifically for a POS business in Nigeria, including essential sections to focus on:

1. Executive Summary

  • Business Overview: Briefly describe your POS business, target market , and the specific financial services you intend to offer.
  • Mission Statement A concise statement outlining the purpose and goals of your business.
  • Competitive Advantage: Highlight what sets your POS business apart from others in the market.

2. Company Description

  • Business Structure: State whether you’re registering as a sole proprietorship or a limited liability company.
  • Ownership and Management: List the owners of the business and outline their roles and responsibilities.
  • Location: Specify the chosen location for your POS business and its advantages

3. Market Analysis

  • Target Market: Identify the demographics and needs of your intended customers (e.g., residents in a specific neighborhood, students, market traders, etc.)
  • Competition: Analyze existing POS agents in your area, their strengths, weaknesses, and pricing strategies.
  • Industry Trends: Discuss growth trends in the POS sector and how they might influence your business.

4. Services Offered

  • Core Services: List the specific POS services you provide (withdrawals, transfers, bill payments, airtime, etc.)
  • Potential Additional Services: Explore options for expanding your offerings in the future (e.g., mobile money, savings products).

5. Marketing and Sales Strategy

  • Branding: Outline your plan for creating signage, banners, and marketing materials.
  • Pricing: Set competitive fees for your services.
  • Promotion Strategies: Detail how you’ll get the word out about your business (flyers, social media, partnerships, etc.)
  • Customer Retention: Focus on ways to build loyalty through excellent service and potential reward programs.

6. Operational Plan

  • POS Provider: State your chosen POS provider(s) and why you selected them.
  • Security: Outline security measures to protect customer data and your assets (surveillance, safe cash storage, etc.)
  • Staffing: If applicable, indicate if you’ll hire additional employees or manage the business yourself.

7. Financial Projections

  • Startup Costs: Itemize the expenses for equipment, rent, branding, and initial cash float.
  • Revenue Projections: Create realistic estimates for transaction volumes and income over the first year.
  • Expenses: Account for operational costs like transaction fees, rent, utilities, etc.
  • Profitability: Project your net income and potential break-even point.

8. Conclusion

  • Summarize the key strengths of your POS business.
  • Reiterate your commitment to providing excellent financial services to your community.

Tips for Writing a Strong POS Business Plan in Nigeria

  • Keep it Concise: Your business plan doesn’t need to be excessively long. Focus on clarity and essential information.
  • Data-Driven Support your assumptions with market research data and realistic financial projections.
  • Seek Feedback: Have someone with business experience review your plan for clarity and feasibility.

Additional Resources:

  • Small and Medium Enterprises Development Agency of Nigeria (SMEDAN): https://smedan.gov.ng/
  • Tony Elumelu Foundation: https://www.tonyelumelufoundation.org/

Complete Sample POS Business Plan in Nigeria

Free pos business plan sample download, executive summary.

POS Niger is a startup that provides point of sale (POS) services to small businesses in Lagos, Nigeria. As digital payments usage surges across Nigeria, POS Niger fills a growing need for secure, reliable POS solutions tailored to small businesses. Our offerings include:

  • POS terminal sales and rentals
  • Integration with local and international payment gateways
  • Staff training on using POS devices and software
  • Maintenance support and technical assistance

POS Niger aims to deploy 500 POS terminals in our first year focused on Lagos Island and Ikeja business districts.

Our pricing model involves a one-time integration fee and recurring monthly subscriptions for maintenance support.

The startup requires N12 million for inventory, shop rental, staffing, and working capital. Funding will come from the founders’ capital injection and angel investors.

Additional funding will be sourced through POS device vendor partnerships and bank loans.

The promoters are Donald Duke and Sheila Adams who have over 10 years combined experience in payments processing and retail software consulting for top Nigerian banks.

Their expertise will be leveraged to build POS Niger into the leading local provider of POS solutions for Lagos small businesses.

The POS terminal market in Nigeria is projected to keep growing over 50% yearly.

Our target clients of small shops, cafes, boutiques represent over 90% of Nigerian businesses.

With increasing POS adoption, there is minimal competition tailored to SMEs.

POS Niger will capture significant market share through our competitive pricing, localized support and strategic distribution partnerships.

Products and Services

POS Niger offers the following products and services:

POS Terminal Sales and Rentals

  • We will sell or rent out POS terminals from top brands like Innovault, Paystack, Global Payments etc.
  • Both fixed (countertop) and wireless POS systems will be retailed.
  • Customers can purchase outright or rent via monthly payments.
  • For rentals, we handle repairs and replacements.

Payment Gateway Integration

  • We will integrate the POS systems with prominent payment gateways in Nigeria like Flutterwave, Paystack, Wema, OPay etc.
  • This allows receiving payments via cards, mobile money, bank transfers etc.
  • We will charge a one-time integration fee per POS device activated.

Staff Training

  • Our staff will train client employees on properly operating the POS software, devices and transactions reporting.
  • Standard operating procedures will be provided for reference.
  • Additional offsite group training sessions will also be conducted.

Maintenance Support

  • We will provide 24/7 phone and email support for any POS terminal issues faced.
  • Qualified technicians will address malfunctions through remote troubleshooting or onsite visits.
  • Software patches and upgrades will be implemented remotely.

Business Advisory

  • Our team offers POS business advice on matters like best practices, fraud prevention, dispute resolution etc.
  • We will help clients maximize the benefits of deploying POS solutions.

Market Analysis

Nigeria’s POS industry generated around N3 trillion in payments volume in 2019 per the Nigeria Interbank Settlement System (NIBSS) data .

Transactions have been growing at a 50% CAGR over the last decade, indicating massive expansion of cashless payments.

The global POS terminals market is also projected to reach $154 billion by 2026 according to Verified Market Research .

Hence, the rapid growth offers huge opportunities for POS terminal deployment and associated services in Nigeria.

While large retailers dominate in urban centers, smaller informal businesses represent over 90% of Nigerian enterprises.

Over 60 million MSMEs form the bulk of the economy. This segment is the primary target market for POS Niger.

Target Customers

  • Small shops, boutiques, salons, bars, restaurants, cafes
  • Startups and small businesses across industries
  • SMEs in business districts within Lagos State
  • Vendors, artisans, local stores with potential for POS adoption

Competitor Analysis

Major competitors include:

  • Banks – Offer POS services but mainly target corporate clients rather than SMEs.
  • Global terminal vendors – Players like Ingenico have large market share but lack localized support.
  • Payment gateways – Offer basic POS package without after-sales support.

Our differentiated focus on SMEs, integrated offerings and value-added services provide competitive advantage over current players.

Our POS solutions will be affordably priced for the target mass market segment through:

  • Low one-time integration fee of N25,000
  • Competitive monthly rentals from N15,000 based on device type
  • Flexible purchase prices starting from N68,000 for basic terminals
  • Volume pricing discounts for bulk orders

Distribution Channels

To ensure widespread distribution we will leverage:

  • Direct sales to walk-in customers at our outlet
  • Business development executives for outbound sales
  • Strategic partnerships with device vendors for joint sales
  • Online marketing and social media promotions
  • Referrals from business associations and SME networks

Marketing Plan

Our core marketing strategy focuses on cost-effective tactics to generate awareness andTrials among target SMEs within Lagos.

Promotions Mix

  • Door-to-door: Sales agents will conduct in-person demos and leave brochures at SMEs within target localities.
  • Email marketing: Regular email campaigns to engaged SME databases with promotions.
  • Social media: We will run Facebook and Instagram ads focused on Lagos small businesses.
  • Sales literature: Print flyers, brochures and catalogues will be distributed via chambers of commerce, associations etc.
  • Business directories: Listings on SME hubs like Nigeria Yellow Pages will be secured.
  • Referral incentives: Promotions to encourage customer referrals and reviews.
  • Online content: SEO-optimized blogs/articles on payments issues SMEs face.

To build a professional brand image:

  • A recognizable company logo reflecting our POS services will be created.
  • Staff will have customized branded t-shirts, caps and name tags.
  • Well-designed office branding will be erected including light boxes.
  • Promotional items like calendars and diaries will be gifted to customers.

Partnerships

We will actively network with:

  • Industry associations to jointly promote our solutions to their SME members.
  • Coworking spaces, incubators and SME hubs to engange their startup/small business communities.
  • Relevant events like payments forums and retail tech conferences to create visibility.

Our lean marketing strategy centers on cost-efficiency to maximize ROI from each initiative. The focus is on personalized outreach and leveraging partnerships to boost visibility among the target SME segment.

Operations Plan

Our POS outlet and office will be located along a commercial street in Ikeja GRA due to the area’s mix of small businesses, accessibility for customers, and availability of support services.

  • We will maintain an average monthly stock of 50 POS terminals plus receipt papers and other consumables.
  • Devices will be sourced directly from top brands to get wholesale pricing and warranties.
  • Inventory will be monitored using spreadsheets with automated reorder levels set.
  • Sales Manager: Experienced retail sales professional to lead business development
  • Customer Support Reps: Two reps with tech troubleshooting skills to offer assistance
  • POS Technicians: For onsite installation, maintenance and repairs.
  • Accountant: For managing daily accounts, payroll, taxes and compliance.

External services firms will be engaged as needed for legal, IT, security etc.

Our core business processes will include:

  • Customer onboarding from KYC to integration and deployment
  • POS terminal procurement, configuration, installation and activation
  • Payment verification, reconciliations and settlement
  • Issue logging and resolution based on SLAs
  • Software updates, backups and data security protocols
  • Inventory tracking and order management
  • Sales reporting, invoicing and collections
  • POS software, CRM system and accounting software will be deployed on the cloud.
  • Inventory management using spreadsheet applications
  • Email marketing and analytics tools will be utilized
  • Security cameras and remote data backups will be implemented

Key Takeaways

Here are key takeaways from this sample business plan for a POS startup in Nigeria:

  • Offer a mix of products including POS hardware sales, rentals, integration, training and support services.
  • Target small businesses in high commercial locations as your core customer segment.
  • Use a lean marketing mix focused on direct outreach, partnerships and digital promotion.
  • Secure a visible location in a secure commercial area optimal for customer traffic.
  • Build processes for customer acquisition, deployment, issue resolution, inventory management etc.
  • Assemble a skilled team covering sales, technical support and back-end functions.
  • Implement the right mix of software, hardware and tools to enable operations.
  • Continuously enhance offerings based on customer feedback for sustainable growth.
  • No. 1 Guide to Start a POS Business in Nigeria
  • Latest Best Location for POS Business in Nigeria
  • Is POS Business Profitable in Nigeria?

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How to Choose the Right POS Software Development Company

T he current dynamic retail environment has increased exponentially the need for effective Point of Sale (POS) systems. A trustworthy POS software development company is becoming increasingly important as companies aim to ensure smooth transactions and efficient operations. The market for point-of-sale software is predicted to grow to $30.9 billion globally by 2025; thus, selecting the appropriate partner is essential to success. This blog'll review the important things to consider when choosing a POS software development business. We'll provide the information you need to make an informed choice, from comprehending your business needs to assessing knowledge, support, and scalability. Keep checking back to discover your company's ideal POS software solution by navigating the complex world of options.

What is POS Software Development Company? 

Custom Point of Sale (POS) systems that are suited to the unique requirements of businesses are the specialty of POS software development companies. These businesses create, build, and administer software systems that help with tracking sales, inventories, transactions, and other related tasks. They provide companies the ability to improve customer experiences, optimize operations, and spur expansion by utilizing state-of-the-art technologies and industry knowledge.

How to Choose the Right POS Software Development Company/ 

Your choice of POS Software Development Company can significantly impact the success and effectiveness of your firm's operations. Finding the ideal companion that meets your unique needs might take time for the abundance of possibilities on the market. Here are some crucial elements to consider when choosing a POS software development business to help you make an informed decision.

1. Industry Experience and Expertise:

Seek out a business that has created point-of-sale (POS) software for your industry and has excellent experience. Every sector has different needs and procedures. Thus, a company with appropriate domain experience will better comprehend your objectives and provide a customized solution. To determine their experience level, ask about their case studies, portfolio, and references from prior customers in your industry.

2. Innovation and the Technology Stack:

Assess the organization's technological stack and capacity to exploit emerging technologies and market trends. A POS system intended to last should have a solid, scalable architecture that allows it to easily interface with other business systems and adjust to shifting market conditions. Ensure the business embraces innovation to deliver cutting-edge solutions and keeps abreast of developing technologies.

3. Customization and Integration Capabilities:

A one-size-fits-all point-of-sale (POS) solution might not be adequate because every organization has different operations and requirements. Examine the company's capacity to integrate the software with your current systems, including accounting, inventory, and customer relationship management (CRM) software, and modify the program to your unique requirements. Reducing duplicate data entry, streamlining processes, and increasing overall efficiency are all possible with seamless connection.

4. User Experience and Usability: 

A POS system's usability and user experience are critical to its success. Analyze the company's user interface design methodology and capacity to produce logical and user-friendly interfaces. During checkout, a well-designed point-of-sale (POS) system can reduce training time, boost employee productivity, and improve customer happiness.

5. Growth and Scalability: 

Your POS system should be able to expand with your company as it expands. Select a mobile app development company with scalable systems that can manage growing transaction volumes, facilitate multi-location operations, and support plans for future growth. Ask them about their methods for guaranteeing smooth scalability and their background in assisting expanding companies.

6. Services for Implementation and Support:

Implementing a new point-of-sale system can be difficult, and continuous support is necessary to keep things running smoothly. Examine the company's data migration, post-deployment support, and training strategies for implementation. A dependable support staff can promptly respond to problems or inquiries, reducing downtime and guaranteeing business continuity.

7. Security and Compliance: 

Data security and adherence to industry rules are crucial in the retail and hotel industries. Examine the security measures in place at the organization, including data encryption, access controls, and adherence to any applicable standards (such as PCI-DSS for payment processing). Sensitive client and financial data can be safeguarded with a secure point-of-sale system, reducing the possibility of data breaches and their possible legal repercussions.

8. Pricing and Cost-effectiveness:

Although costs shouldn't be the only consideration, assessing the business's pricing strategies and overall cost-effectiveness is essential. Consider expenses like license fees, implementation fees, continuing maintenance and support fees, and any extra costs for integrations or customizations. Seek out a Chatbot development company that provides competitive, transparent pricing with a high return on investment.

9. Customer Service and Communication: 

Throughout the development phase and beyond, it is essential to have effective communication and responsive customer service. Examine the company's methods of communication, level of response, and openness to learning about your needs. A trustworthy partner should be reachable, offer frequent updates, and quickly resolve any issues you may have.

10. Stability and Reputation of the Company:

Examine the software development company's standing in the community, considering feedback from clients, awards it has received, and its financial standing. Long-term dependability and consistent quality delivery are more likely to come from a respectable, well-established business with a solid track record.

How to Hire a POS Software Development Company?  

Selecting the best POS software development company is essential to your company's success. To assist you in successfully navigating the procedure, below is a step-by-step guide:

1. Define Your Requirements:

Clearly define your needs before beginning your search, including the features and functionalities you need in your point-of-sale system and your budget and time frame.

2. Investigate Possible Businesses: 

Seek out a POS application development company with a history of producing high-caliber products and experience in your sector. List possible applicants using internet directories, reviews, and referrals from coworkers or peers.

3. Assess Knowledge and Experience:

 Evaluate each company's experience and skill level through case studies, portfolios, and customer endorsements. Look for projects comparable to yours and find out what technologies and software development methodologies they employ.

4. Verify the References: 

Speak with previous customers to learn about their impressions of the business. Inquire about timeliness, communication, project management, and general satisfaction with the finished output.

5. Discuss Project Details: 

Set up phone conversations or meetings with the companies on your shortlist to go over the specifics of your project. Make sure to specify your needs, deadlines, financial restrictions, and any additional goals you may have. Take advantage of this chance to determine how well they comprehend your needs and how well they can provide them.

6. Evaluate Collaboration and Communication: 

Effective partnerships depend on effective communication. During the first exchanges, assess the company's responsiveness and transparency. Consider variables like preferred communication mediums, time zone variances, and language limitations.

7. Examine Contracts and Pricing: 

Pay close attention to the terms and prices listed in each company's offer. Make sure that every condition is detailed, including the scope of the project, the deliverables, the payment plan, and the ownership of intellectual property.

8. Think About Upkeep and Support: 

Find out what maintenance and post-development assistance the organization offers. A reputable POS software development company should provide regular technical support, updates, and troubleshooting to guarantee your POS system runs well.

9. Make Your Decision: 

Choose the POS software development business that best fits your needs, expectations, and budget after carefully considering it. Declare your choice explicitly and start the onboarding procedure.

Conclusion 

Selecting the best POS software development firm is a complex decision that requires carefully weighing several variables. Considering these crucial components, you may build POS software to raise your chances of discovering a trustworthy partner who can provide a customized, effective, and future-proof point-of-sale (POS) solution that satisfies your company's requirements and fosters success.

How to Choose the Right POS Software Development Company

Home Complete Plan to Grow Retail Florist Business Blog Complete Plan to Grow Retail Florist Business

Complete Plan to Grow Retail Florist Business

Are you interested in opening your own flower shop business ? Starting a new company is exciting but also requires a lot of planning. Before opening the doors, you will need to make many important decisions. Creating a good business plan can help guide you as you prepare.

A business plan is a formal written document that describes key parts of launching your flower shop idea. It allows you to map out important goals for the shop’s first few years. With a plan, you can work through challenges you may face and solutions to solve problems. The plan also demonstrates to potential investors or loans that you have carefully thought out running the business. This blog post will go over the main sections to cover a strong florist business plan. 

Floral Business Summary

The business summary section should describe what kind of flower shop business you want to start. You will tell about the products and services you will offer. For example, will you sell cut flowers, potted plants, and floral arrangements? Will you offer wedding and event floral design? Will you do floral delivery? This is where you give an overview of your business idea.

Market Analysis

For the market analysis, you need to research your local area and industry. You should find out how many other flower shops are in your community already. Look at their prices, business hours, and designs they offer. This will help you understand the competition. You also want to research Floral market trends . For example, are certain types of floral arrangements more popular now? Knowing the market will help you make a plan to attract customers.

Operational Plan

The operational plan outlines how your daily business operations will work. Here you describe things like your shop hours, product sourcing, and retail florist floral design processes. You may include organizational charts that show job roles for employees. For a flower shop, key parts of the operations plan will cover things like how you will get fresh flowers and greenery delivered regularly. It should also explain how you will design, create, and deliver floral arrangements to customers. Having efficient operational plans is important for running a successful business.

Also Read: Beginner’s Guide to Designer’s Choice Flowers

Management and Employees

In this section, provide information about the business owners and key employees. Include resumes that highlight relevant experience. Describe the roles and responsibilities of management and employees. You may need designers, shop assistants, and delivery drivers. Outline any formal training new employees will receive. Hiring skilled people is necessary to provide quality products and good customer service.

Also Read: Benefits Of Using Management POS Software For Florists

Financial Projection

Projecting your shop’s finances is an important part of planning for success. Let’s look closer at this important section.

Also Read: Average Cost To Start A Floral Shop Business

Creating realistic yearly income statements and cash flow budgets will help show if your flower shop idea is financially viable. Lenders and investors will want to see conservative projections that account for startup costs and normal fluctuations. Here are some key parts of the financial projections section:

Startup costs

List one-time expenses like equipment, inventory, permits, retail florist supplies , signage, and decor. Banks may require you to state these costs as equity being put in.

Monthly expenses

Estimate recurring costs like rent, utilities, supplies, wages, insurance, and other operating expenses.

Sales projections

Research average sales for flower shops of similar size and location. Provide monthly and yearly sales projections that slowly increase over 3-5 years as your customer base grows.

Gross and net profit forecasts

Calculate gross profit margins based on your costs and expected pricing. Account for a normal percentage of product/design costs compared to sales price. Estimate net profits after expenses each month and year.

Cash flow budget

Create a 12-month cash flow plan showing estimated cash inflows (sales) versus cash outflows (expenses) each month. This helps spot potential cash shortages.

Break-even analysis

Determine the sales level needed each month to cover total costs. This shows how much business is required early on just to operate without losing money.

With research and conservative estimates, financial projections help outline the viability of starting a florist business. By showing profits developing over time, it demonstrates the long-term potential.

Also Read: Keep Costs In Check With a Floral Point of Sale System

Operational Plan for a Flower Shop

Let’s conclude by looking at key aspects to cover in the operational plan section of a florist business plan:

The operational plan is important because it shows the day-to-day functioning of the business. It highlights how efficient production and customer satisfaction will be achieved. Here are some important factors to include:

Location details

Provide the address of the retail shop including proximity to other retailers, traffic patterns, parking available, etc. Research shows location significantly impacts flower shop success.

Design and layout

Include sketches of the shop interior with arrangement areas, refrigeration, storage, and workstations clearly labeled. Optimizing space layout is very important.

Hours of operation

State the specific days and hours the shop will regularly be open to serve customers. Consider commute patterns and local events when setting hours.

Supplies purchasing

Describe vendors that will supply fresh flowers, greenery, and other items to stock the shop weekly or daily- outline ordering and delivery logistics.

Floral arrangement process

Explain how designs will be made from start to finishing touches like foils, bows and water tubes added. 

Customer service

Highlight practices like free design consultations, same-day delivery options, floral workshops, and loyalty programs to build relationships.

Technology utilization

Note any software or tools the shop will use for retail florist POS software , online ordering/payment, or inventory tracking to streamline operations.

Creating detailed operational plans shows potential funders all steps have been wisely thought out so the business has solid systems for running smoothly every day and giving customers great service.

Taking time to research the market, map out operational details, and project finances demonstrates you have strategized how to run the business smoothly. A well-crafted plan can help secure necessary funding and give guidance as challenges arise.

As your shop grows, it will be important to utilize tools that streamline operations. One system worth considering is Hana Florist POS . This point-of-sale software is designed specifically for florists to efficiently handle tasks like orders, inventory, florist marketing , and payments. 

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Table of Contents

What is pos cybersecurity, 6 tips for strengthening pos cybersecurity, 1. ensure industry compliance, 2. encrypt data transactions.

  • 3. Coach Employees on Security Best Practices
  • 4. Develop an Incident Response Plan
  • 5. Perform Regular Security Audits
  • 6. Implement a Secure POS System

Your POS Cybersecurity Is Your Business Security

What is pos cybersecurity 6 tips for securing pos data.

$200 million.

That’s how much Home Depot had to pay for its infamous POS breach that resulted in the theft of 50 million credit card numbers. And Home Depot is far from the only large retailer to have experienced a POS breach. Target, Home Depot, Wendy's, Chipotle, and Forever 21 have all fallen prey to devastating POS cyberattacks in recent years. 

If large retailers can fall prey to POS breaches, smaller retailers have to be especially careful. If you want to avoid breaches — and the financial and reputational consequences that come along with them — you need to take appropriate steps to secure your customers’ data. 

But how can you improve POS cybersecurity for your business without breaking the bank? 

In this post, we’ll explore the concept of POS cybersecurity and its impact on your business. We’ll also share six specific tips that will help you protect your POS data from costly breaches. 

Point of sale (POS) cybersecurity refers to the measures taken to protect the integrity and confidentiality of data processed through point of sale systems. POS systems handle sensitive information such as payment card data, customer information, and transaction details. This critical data makes your point of sale system an attractive target for cybercriminals.

Several factors increase the attack surface of your POS system. You must keep an eye out for:

  • Malware infections
  • Weak authentications
  • Unpatched software
  • Issues with third-party integrations

With the right processes in place, you can strengthen your POS system’s cybersecurity, keeping your store and customer data safe. But how can you get started improving cybersecurity in your store?

Let’s explore some of the top tips you should follow to strengthen POS cybersecurity for your business. 

retail-pos-system-buyers-guide

Your business needs to comply with the Payment Card Industry Data Security Standard (PCI DSS) guidelines to keep your customer’s payment card data safe. You should also check if there are any other specific rules or regulations that apply to your industry or state, such as HIPAA for healthcare-related businesses or the Telecommunications Act for telecom companies. 

Remember, compliance isn't just about protecting user data; it's also about shielding yourself from hefty fines and penalties. Stay on top of regulations and security measures to keep your business and your customers' data secure while avoiding any costly repercussions down the line.

Encrypting all data transactions between the POS terminal and the central server ensures that credit card details and personal customer data remain locked up tight. We're talking about using top-notch encryption protocols like SSL/TLS , the gold standard in the industry, to secure those communication channels. 

Related Read: Point of Sale System for Retail: 5 Unique Features

With the right encryption protocols in place, you can rest easy knowing that cybercriminals won't be able to sneak in and snatch up valuable data while it's in transit.

3. Coach Employees on Security Best Practices  

You can have the strongest systems in place, but often the technology isn’t your issue: if your employees aren’t briefed on security best practices, it doesn’t matter how many locks you put on your system, because they may accidentally let an attacker in the front door. 

You can combat these risks by providing regular training sessions to equip staff with the knowledge and skills needed to identify and mitigate security threats. 

  • Provide comprehensive training on how to spot phishing attempts , recognize suspicious activities, and respond promptly to security incidents.
  • Encourage an open dialogue where employees feel comfortable reporting any unusual behavior or security concerns to the IT department.
  • Restrict access so that only authorized personnel have access to your POS system. This helps reduce your overall threat surface. 

Related Read: 5 POS Training Tips to Help Your Workforce Successfully Onboard

4. Develop an Incident Response Plan  

Even with all your precautions, the risk of POS breaches can never be zero. That's why you need a solid incident response plan ready to go, just in case the worst happens. This plan should lay out clear steps for dealing with security breaches or data compromises involving POS systems. 

Your incident response plan is your playbook for swiftly and effectively handling any cyber attacks that come your way, minimizing the fallout, and getting things back on track as soon as possible.

Part of this plan is putting together a dedicated response team. Think of them as your crisis management squad. These people will jump into action when the alarm bells start ringing. You'll want a mix of skills here — IT security experts, retail workers, marketing executives — the whole nine yards. Having this team in place means you're not scrambling around in a panic if something does happen. You've got a plan, and you're ready to execute it.

5.  Perform Regular Security Audits  

POS cybersecurity is not a one-time project. It's something that needs to be woven into the fabric of your overall cybersecurity culture. Think of it like brushing your teeth — you don't just do it once and call it done. It's an ongoing commitment to keeping your systems safe and secure, day in and day out.

One key way to secure your POS system is by conducting regular security audits. These audits are like giving your system a thorough check-up to spot any potential weaknesses or vulnerabilities. That means keeping all your software up to date, applying patches as soon as they're available, and making sure your firmware is up to snuff on all your POS devices. 

Remember, security audits aren’t just about finding your weak points; they’re also about fixing them. Once you've got your audit results in hand, make sure you take action on any recommendations to shore up your defenses and keep those cyber threats at bay.

6.  Implement a Secure POS System 

Our final tip for improving POS cybersecurity is to invest in the right point of sale system.

Look for a POS system that's not just functional but packed with advanced cybersecurity features to keep your data safe and sound. But it's not enough just to have the latest and greatest tech — you need your team on board too. Make sure they're fully clued up on how to use the system to its fullest potential and leverage all those built-in security measures.

POS Nation offers a robust suite of cybersecurity features to give you peace of mind. With PCI compliance and role-based access, your POS system strengthens, not weakens, your overall security posture. 

Safeguarding your POS system data is more important than ever. It's not just about protecting a device; it's about safeguarding your business from potential breaches and vulnerabilities. This is why investing in a POS solution equipped with advanced security features is essential.

From encryption technologies to real-time threat detection and prevention mechanisms, a secure POS solution can provide the peace of mind you need to focus on running your business effectively.

If you’re seeking top-notch protection and comprehensive security features in your POS tool, check out POS Nation . Our POS systems are designed with cutting-edge security features to mitigate risks and keep your business operations secure. Schedule a demo with POS Nation today and take the first step towards strengthening your security posture. 

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Tesla is going all out to push Elon Musk's $55 billion pay package through — even spending money on ads

  • Tesla is spending money on ads to promote Elon Musk's $55 billion pay plan.
  • The company aims to reapprove Musk's compensation package after it was voided by a judge.
  • Shareholders vote on July 13 to determine whether the package will be reinstated.

Insider Today

Tesla is going all in on efforts to push through an approval of Elon Musk's $55 billion pay package .

The automaker, which has traditionally avoided advertising , has even spent some money on ads calling for Tesla investors to vote in favor of the compensation plan. Tesla showed in a filing with the Securities and Exchange Commission that it had paid for some ads on Google and on Musk's social-media site, X.

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"You deserve the final say on matters affecting your investment in Tesla," an ad on X read. "Vote FOR the protection of stockholder rights and to preserve present and future value creation by supporting Tesla proposals 3 and 4."

The company aims to pass two separate proposals: One moving its state of incorporation from Delaware to Texas and another reapproving Musk's pay, which was struck down by a Delaware judge earlier this year. In January, when the pay plan was voided, Kathleen McCormick, a Delaware Court of Chancery judge, said that Musk had undue influence over the package because of his close ties to several board members and that Musk's sway over Tesla's board resulted in an "unfair price."

A spokesperson for Tesla did not immediately respond to a request for comment.

Musk does not receive a salary from Tesla and his pay package centered on a series of goalposts around the carmaker's financial growth. The compensation plan was initially set in place in 2018. It involves a 10-year grant of 12 tranches of stock options that are vested when Tesla hits specific targets. When the company hits each milestone, Musk gets stock equal to 1% of outstanding shares at the time of the grant. Tesla says it has hit all of the 12 targets as of 2023.

The package was valued at around $55 billion at the time it was struck down by the judge.

The ad spend is one of several methods Tesla is using to push shareholders to vote in favor of the proposal. On Wednesday, The Wall Street Journal reported that Robyn Denholm, Tesla's board chair, is planning to spend the weeks leading up to the June 13 shareholder vote traveling in order to drum up support for the initiative. Bloomberg also reported on Wednesday that Tesla had brought on a strategic advisor to promote the agenda.

Earlier in May, Denholm even sat down for a video promoting the pay plan.

"We don't believe one judge's opinion should void the will of millions of votes cast by all of the owners of the company," the Tesla chair said in the video. "So once again, we're asking you to make your voices heard by voting for the ratification of the 2018 performance award."

Do you work for Tesla or have a tip? Reach out to the reporter via a non-work email and device at [email protected] or 248-894-6012

Watch: How Elon Musk makes and spends his billions

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