An Introduction to Qualitative Research
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Qualitative research — when you first heard the term, your initial thought might have been, ‘What do qualitative researchers actually do?’ It may come as a surprise to you that you are already familiar with many of their activities, and you actually do them yourself — every day — as you watch and listen to what happens around you, and ask questions about what you have seen and heard.
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Croker, R.A. (2009). An Introduction to Qualitative Research. In: Heigham, J., Croker, R.A. (eds) Qualitative Research in Applied Linguistics. Palgrave Macmillan, London. https://doi.org/10.1057/9780230239517_1
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- What Is Qualitative Research? | Methods & Examples
What Is Qualitative Research? | Methods & Examples
Published on June 19, 2020 by Pritha Bhandari . Revised on June 22, 2023.
Qualitative research involves collecting and analyzing non-numerical data (e.g., text, video, or audio) to understand concepts, opinions, or experiences. It can be used to gather in-depth insights into a problem or generate new ideas for research.
Qualitative research is the opposite of quantitative research , which involves collecting and analyzing numerical data for statistical analysis.
Qualitative research is commonly used in the humanities and social sciences, in subjects such as anthropology, sociology, education, health sciences, history, etc.
- How does social media shape body image in teenagers?
- How do children and adults interpret healthy eating in the UK?
- What factors influence employee retention in a large organization?
- How is anxiety experienced around the world?
- How can teachers integrate social issues into science curriculums?
Table of contents
Approaches to qualitative research, qualitative research methods, qualitative data analysis, advantages of qualitative research, disadvantages of qualitative research, other interesting articles, frequently asked questions about qualitative research.
Qualitative research is used to understand how people experience the world. While there are many approaches to qualitative research, they tend to be flexible and focus on retaining rich meaning when interpreting data.
Common approaches include grounded theory, ethnography , action research , phenomenological research, and narrative research. They share some similarities, but emphasize different aims and perspectives.
Note that qualitative research is at risk for certain research biases including the Hawthorne effect , observer bias , recall bias , and social desirability bias . While not always totally avoidable, awareness of potential biases as you collect and analyze your data can prevent them from impacting your work too much.
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Each of the research approaches involve using one or more data collection methods . These are some of the most common qualitative methods:
- Observations: recording what you have seen, heard, or encountered in detailed field notes.
- Interviews: personally asking people questions in one-on-one conversations.
- Focus groups: asking questions and generating discussion among a group of people.
- Surveys : distributing questionnaires with open-ended questions.
- Secondary research: collecting existing data in the form of texts, images, audio or video recordings, etc.
- You take field notes with observations and reflect on your own experiences of the company culture.
- You distribute open-ended surveys to employees across all the company’s offices by email to find out if the culture varies across locations.
- You conduct in-depth interviews with employees in your office to learn about their experiences and perspectives in greater detail.
Qualitative researchers often consider themselves “instruments” in research because all observations, interpretations and analyses are filtered through their own personal lens.
For this reason, when writing up your methodology for qualitative research, it’s important to reflect on your approach and to thoroughly explain the choices you made in collecting and analyzing the data.
Qualitative data can take the form of texts, photos, videos and audio. For example, you might be working with interview transcripts, survey responses, fieldnotes, or recordings from natural settings.
Most types of qualitative data analysis share the same five steps:
- Prepare and organize your data. This may mean transcribing interviews or typing up fieldnotes.
- Review and explore your data. Examine the data for patterns or repeated ideas that emerge.
- Develop a data coding system. Based on your initial ideas, establish a set of codes that you can apply to categorize your data.
- Assign codes to the data. For example, in qualitative survey analysis, this may mean going through each participant’s responses and tagging them with codes in a spreadsheet. As you go through your data, you can create new codes to add to your system if necessary.
- Identify recurring themes. Link codes together into cohesive, overarching themes.
There are several specific approaches to analyzing qualitative data. Although these methods share similar processes, they emphasize different concepts.
Qualitative research often tries to preserve the voice and perspective of participants and can be adjusted as new research questions arise. Qualitative research is good for:
- Flexibility
The data collection and analysis process can be adapted as new ideas or patterns emerge. They are not rigidly decided beforehand.
- Natural settings
Data collection occurs in real-world contexts or in naturalistic ways.
- Meaningful insights
Detailed descriptions of people’s experiences, feelings and perceptions can be used in designing, testing or improving systems or products.
- Generation of new ideas
Open-ended responses mean that researchers can uncover novel problems or opportunities that they wouldn’t have thought of otherwise.
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Researchers must consider practical and theoretical limitations in analyzing and interpreting their data. Qualitative research suffers from:
- Unreliability
The real-world setting often makes qualitative research unreliable because of uncontrolled factors that affect the data.
- Subjectivity
Due to the researcher’s primary role in analyzing and interpreting data, qualitative research cannot be replicated . The researcher decides what is important and what is irrelevant in data analysis, so interpretations of the same data can vary greatly.
- Limited generalizability
Small samples are often used to gather detailed data about specific contexts. Despite rigorous analysis procedures, it is difficult to draw generalizable conclusions because the data may be biased and unrepresentative of the wider population .
- Labor-intensive
Although software can be used to manage and record large amounts of text, data analysis often has to be checked or performed manually.
If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.
- Chi square goodness of fit test
- Degrees of freedom
- Null hypothesis
- Discourse analysis
- Control groups
- Mixed methods research
- Non-probability sampling
- Quantitative research
- Inclusion and exclusion criteria
Research bias
- Rosenthal effect
- Implicit bias
- Cognitive bias
- Selection bias
- Negativity bias
- Status quo bias
Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.
Quantitative methods allow you to systematically measure variables and test hypotheses . Qualitative methods allow you to explore concepts and experiences in more detail.
There are five common approaches to qualitative research :
- Grounded theory involves collecting data in order to develop new theories.
- Ethnography involves immersing yourself in a group or organization to understand its culture.
- Narrative research involves interpreting stories to understand how people make sense of their experiences and perceptions.
- Phenomenological research involves investigating phenomena through people’s lived experiences.
- Action research links theory and practice in several cycles to drive innovative changes.
Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organizations.
There are various approaches to qualitative data analysis , but they all share five steps in common:
- Prepare and organize your data.
- Review and explore your data.
- Develop a data coding system.
- Assign codes to the data.
- Identify recurring themes.
The specifics of each step depend on the focus of the analysis. Some common approaches include textual analysis , thematic analysis , and discourse analysis .
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