resume job description for assistant store manager

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10 Assistant Store Manager Resume Samples for 2024

As an experienced copywriter and subject matter expert, I understand the importance of a well-crafted resume when it comes to landing a job as an Assistant Store Manager in the retail industry. In this article, we will be discussing the significance of having a polished Assistant Store Manager Resume, along with the purpose of this piece and an overview of the 10 Assistant Store Manager Resume Samples that will be featured here.

Importance of Assistant Store Manager Resume

Your resume is your first impression on a potential employer. It is essential to ensure that it is tailored to the job you are applying for and highlights your relevant skills and experience. As an Assistant Store Manager, you will be responsible for a range of duties, from managing staff to monitoring inventory, and your resume needs to reflect your ability to handle those responsibilities.

Not only does a well-crafted resume increase your chances of getting an interview, but it also sets you apart from other applicants. A strong resume emphasizes your experience and skills and demonstrates your ability to meet the demands of the job.

Overview of the 10 Assistant Store Manager Resume Samples

Throughout this article, we will be showcasing 10 different Assistant Store Manager Resume Samples. Each sample represents a unique approach to crafting resumes, emphasizing different skills and experiences. By reviewing these samples, you will be able to gain a better understanding of what employers look for in an Assistant Store Manager Resume and how to tailor your resume to make it stand out. Together, these samples will provide a comprehensive view of what it takes to write an excellent Assistant Store Manager Resume that lands you an interview.

In the following sections of this article, we will dive into each of these samples, highlighting their strengths and discussing the elements that make them successful.

Resume Overview

When it comes to crafting a strong resume as an assistant store manager, there are basic components that should be included to effectively showcase your skills and qualifications. These key components are as follows:

A. Basic Components of a Strong Resume

Contact Information : This section includes your name, phone number, email address, and optionally, your address. Make sure that your contact information is updated and professional-looking as this will be your potential employer’s first point of contact with you.

Objective or Summary Statement : This brief section highlights your goals and the type of role you are seeking. It’s important to tailor this statement to the specific job you are applying for, and to emphasize how your skills and experience align with the employer’s needs.

Relevant Experience : This part of your resume should include details of your previous work experience, emphasizing your achievements and responsibilities in previous positions. To make this section stand out, it’s important to include numbers or metrics whenever possible to demonstrate your impact on previous projects or roles.

Education & Certifications : Detailing your educational and professional qualifications is essential in any well-crafted resume. This section includes your highest level of education, certifications, and relevant training programs that you have completed.

Skills & Abilities : Finally, this section should showcase your relevant skills and abilities that make you a good fit for the assistant store manager position. These would include communication, leadership, organizational, and customer service skills, among others.

A strong assistant store manager resume should include these five basic components, and be tailored to the specific job you are applying for. With a well-crafted resume, you will be able to stand out from other applicants and showcase your skills and experience to potential employers.

Assistant Store Manager Resume Sample 1: Retail Management Experience

A. highlights of the resume.

One of the main highlights of this resume is the extensive retail management experience that the candidate has. They have held several positions in the industry, which has allowed them to develop a range of valuable skills and abilities. Another highlight is their ability to lead and motivate a team of employees, as evidenced by their success in achieving sales targets and improving store performance.

B. Key Skills and Abilities

The candidate has a wide range of key skills and abilities that would make them an excellent fit for an assistant store manager position. They are able to manage inventory, merchandise displays, and customer service, and have experience in creating and implementing effective sales strategies. They are also skilled in team management, including hiring and training staff, creating schedules, and setting goals and expectations.

C. Professional Experience

The candidate has extensive professional experience in the retail industry, including several roles in management. They have worked as a store manager, operations manager, and assistant store manager, and have achieved success in all of these positions. They have experience working with a variety of products, from clothing to electronics to home goods, and are skilled in managing sales, inventory, and customer service.

D. Educational Background

The candidate has a college degree in business administration, which has provided them with a strong foundation in management principles and practices. In addition, they have completed several professional training programs related to retail management, sales strategies, and customer service. Their educational background, combined with their extensive professional experience, makes them a strong candidate for an assistant store manager position.

This resume showcases a candidate with a strong track record of success in retail management. They have the skills, experience, and educational background necessary to excel in an assistant store manager role, and would be an asset to any retail organization.

Assistant Store Manager Resume Sample 2: Sales & Customer Service Focus

In this section, we’ll be highlighting the second assistant store manager resume sample, which focuses on sales and customer service. This sample is ideal for individuals looking to showcase their expertise in these areas.

• Successful track record of exceeding sales targets and increasing customer satisfaction ratings.
• Strong leadership skills, with experience managing teams of up to 15 employees.
• Excellent communication skills demonstrated by coordinating with cross-functional teams and leading customer-focused initiatives.
• Sales forecasts and analysis
• Customer service excellence
• Staff development and training
• KPI tracking and reporting
• Inventory management
• Visual merchandising

Store Manager, XYZ Retail, Anytown USA (2018-2020)

• Managed a team of 12 employees, achieving a 15% increase in customer satisfaction ratings and 10% increase in sales revenue.
• Developed and implemented training programs resulting in a 20% reduction in staff turnover.
• Led merchandising efforts, resulting in a 25% increase in product visibility and sales.

Assistant Store Manager, ABC Retail, Somewhere USA (2015-2018)

• Assisted in managing a team of 8 employees in a high-traffic store, contributing to a 12% increase in sales revenue and 5% increase in customer satisfaction ratings.
• Consistently exceeded sales targets and KPIs through effective coaching and performance management.
• Collaborated with cross-functional teams to launch successful customer-focused initiatives.
• Bachelor of Science in Business Administration, Any University, Anytown USA (2014)
• Certification in Customer Experience Management, Customer Service Institute of America (2017)

This sample resume showcases the candidate’s leadership skills and experience in achieving sales targets and delivering exceptional customer service. With a solid background in business administration and customer experience management, this assistant store manager is well-equipped to drive success in any retail environment.

Assistant Store Manager Resume Sample 3: Team Building & Leadership

• 8+ years of experience in retail management with a focus on team building and leadership.
• Consistently exceeded sales targets and improved customer satisfaction ratings.
• Proven track record of hiring and developing high-performing teams.
• Strong communication and interpersonal skills.
• Team building and leadership
• Sales and customer service
• Performance management and coaching
• Staff scheduling and training
• Budgeting and cost control
• Technical skills (MS Office, POS systems)

Assistant Store Manager

Abc company, anytown usa, 2016 – present.

• Lead a team of 20 sales associates, with a focus on coaching and development to drive sales and improve customer service.
• Improved customer satisfaction ratings from 85% to 95% through staff training and process improvement initiatives.
• Exceeded sales targets by 10% in the first year by implementing new sales strategies and improving inventory management.
• Developed and implemented staff scheduling system to ensure optimal coverage and productivity.

Store Manager

Xyz company, anytown usa, 2012 – 2016.

• Managed all aspects of store operations including sales, customer service, staff management, and inventory control.
• Increased sales by 15% in the first year by implementing new product lines and creating promotional campaigns.
• Recruited and trained staff, resulting in a 30% reduction in turnover rate.
• Developed and managed a budget of $1.5 million, successfully controlling costs and meeting financial targets.

Bachelor of Science in Business Administration

University of anytown, anytown usa, 2010 – 2014.

• Major in Management and Marketing
• Dean’s List for academic excellence
• Relevant courses: Organizational Behavior, Sales Management, Marketing Research, Financial Management

With a deep understanding of team building and leadership, this assistant store manager has a proven track record of exceeding sales targets and improving customer satisfaction. Their skills in performance management, staff scheduling, and inventory control have driven success in retail operations. Their educational background in management and marketing has provided a strong foundation for success in the field.

Assistant Store Manager Resume Sample 4: Detail-Oriented Approach

This resume highlights the candidate’s detail-oriented approach, which is an essential quality for an assistant store manager. The highlights of the resume include:

• Proven track record of achieving sales goals and increasing revenue
• Ability to develop and implement effective merchandising strategies
• Strong leadership and communication skills
• Experience in managing inventory and controlling costs
• Demonstrated ability to provide excellent customer service

The key skills and abilities of this candidate include:

• Attention to detail
• Strong analytical and problem-solving skills
• Knowledge of retail sales principles and techniques
• Experience using point-of-sale systems and inventory management software
• Excellent communication and interpersonal skills
• Ability to manage and motivate a team of employees
• Strong organizational and time-management skills

The candidate’s professional experience includes:

• Assistant Store Manager at XYZ Retail Store: Managed daily operations, including sales, customer service, inventory management, and visual merchandising. Increased sales by 15% in one year and reduced inventory costs by 10%.
• Department Manager at ABC Retail Store: Managed a team of employees in the home goods department, and achieved a 95% customer satisfaction rating. Developed and implemented effective merchandising strategies, resulting in a 20% increase in sales.
• Sales Associate at DEF Retail Store: Demonstrated excellent customer service skills and achieved high sales numbers. Received multiple awards and recognition for outstanding performance.

The candidate holds a Bachelor’s degree in Business Management from XYZ University. Additionally, they have completed multiple training courses in retail sales and management, including courses on inventory management, customer service, and team leadership.

This resume showcases a candidate with a detail-oriented approach, excellent leadership skills, and a proven track record of achieving sales goals and providing excellent customer service. Their educational background and professional experience make them a strong candidate for an assistant store manager position.

Assistant Store Manager Resume Sample 5: Multi-Tasking & Time Management

This assistant store manager resume highlights the candidate’s ability to handle multiple tasks and manage time effectively. The resume includes:

• A clear and concise career objective that highlights the candidate’s career goals and aspirations.
• A summary of key skills and abilities tailored to the position of an assistant store manager.
• A list of professional accomplishments and awards.
• Relevant educational background and certifications.

The key skills and abilities of this assistant store manager include:

• Strong communication and leadership skills.
• Ability to coordinate and collaborate with team members.
• Proven ability to manage time and prioritize tasks for maximum efficiency.
• Excellent problem-solving and decision-making skills.
• In-depth knowledge of inventory management and store operations.
• Proficiency in Microsoft Office and other software programs.

The professional experience section of this resume highlights the candidate’s roles and responsibilities as an assistant store manager in various retail organizations. Some of the key responsibilities include:

• Managing store operations, including inventory management and visual merchandising.
• Training and supervising teams of sales associates and cashiers.
• Maintaining customer satisfaction through exceptional customer service and resolution of customer complaints.
• Financial management, including budgeting and sales forecasting.
• Ensuring compliance with company policies and procedures.

The candidate’s educational background highlights relevant coursework and certifications in management and leadership. Some of the educational achievements include:

• Bachelor’s degree in Business Administration with a focus on Retail Management.
• Certification in Retail Management from the National Retail Federation.
• Coursework in Marketing and Sales Management.

This assistant store manager resume demonstrates the candidate’s ability to handle multiple tasks and manage time effectively in a fast-paced retail environment. With strong communication and leadership skills, the candidate is well-equipped to manage teams and ensure a positive customer experience.

Assistant Store Manager Resume Sample 6: Inventory Management & Product Knowledge

Highlights of the resume.

• Successfully managed inventory and improved product turnover rate by implementing efficient ordering and stocking processes
• Proficient in product knowledge, able to provide excellent customer service by recommending and upselling products
• Experienced in staff management and training, consistently achieving high employee engagement and productivity levels

Key Skills and Abilities

• Product knowledge
• Customer service
• Staff management and training
• Sales and revenue generation
• Process improvement

Professional Experience

Assistant Store Manager   ABC Retail Store   2016 – Present

• Manage and oversee inventory for the entire store, ensuring timely ordering and stocking of products
• Develop and implement efficient inventory tracking systems, resulting in a 10% reduction in inventory loss
• Train and supervise a team of 15 employees, ensuring high levels of productivity and customer service
• Maintain excellent product knowledge and upsell products to customers, resulting in a 15% increase in sales
• Collaborate with store manager and other assistant managers to improve store processes and increase revenue

Store Supervisor   DEF Retail Store   2012 – 2016

• Assisted the store manager with inventory management and ordering processes
• Trained and supervised a team of 10 employees, maintaining high levels of productivity and efficiency
• Built strong relationships with customers and provided excellent customer service
• Collaborated with the store manager to improve store processes and increase revenue

Educational Background

Bachelor’s Degree in Business Administration   University of XYZ   2008 – 2012

• Relevant coursework in retail management, accounting, and marketing
• Participated in several business case competitions, honing problem-solving and analytical skills
• Completed a semester abroad program in Japan, gaining cross-cultural communication skills and international business experience.

Assistant Store Manager Resume Sample 7: Marketing & Merchandising

This resume sample showcases the applicant’s expertise in the field of marketing and merchandising. It highlights their ability to increase sales through effective merchandising strategies, cross-promotion, and product positioning.

• Successfully implemented a new merchandising strategy that increased sales by 15%.
• Developed and executed marketing campaigns that drove customer traffic and increased brand awareness.
• Led a team of sales associates and implemented training programs to improve customer service and sales.
• Marketing strategy development and execution
• Merchandising strategy development and execution
• Sales team management and training
• Customer service and sales expertise
• Cross-promotion and product positioning
• Budget management and financial analysis
• Leadership and communication skills
• Led a team of sales associates to achieve weekly and monthly sales goals.
• Successfully executed merchandising and marketing strategies to increase sales and drive customer traffic.
• Developed and implemented training programs to improve customer service and sales.
• Developed and executed merchandising strategies that increased sales by 15%.
• Worked closely with vendors to ensure optimal product positioning and cross-promotion.
• Managed and trained a team of merchandising associates.
• Provided excellent customer service and exceeded sales goals.
• Maintained a deep understanding of product features and benefits to assist customers with their purchasing decisions.
• Bachelor of Business Administration in Marketing, University of XYZ (2014)

This marketing and merchandising-focused assistant store manager resume sample showcases the applicant’s unique skill set and professional experience in effectively increasing sales through merchandising and marketing strategies. Their educational background in marketing further demonstrates their commitment to the field and adds credibility to their expertise.

Assistant Store Manager Resume Sample 8: Sales & Revenue Growth

• Successfully increased sales revenue by 25% in the first year of employment.
• Developed and implemented effective sales strategies that led to an increase in customer satisfaction.
• Led a team of sales associates to consistently exceed monthly sales targets.
• Trained and mentored new employees to ensure they were equipped with the necessary sales skills.
• Sales strategy development
• Customer service and satisfaction
• Team leadership and management
• Training and development of employees
• Sales forecasting and analysis
• Retail software proficiency

ABC Retail Inc.

January 2018 – present.

• Develop and implement sales strategies and promotions to increase revenue and customer satisfaction.
• Train and manage a team of sales associates to achieve monthly sales targets.
• Analyze sales data to forecast future trends and adjust strategies accordingly.
• Monitor and maintain inventory levels to ensure product availability for customers.
• Provide exceptional customer service to resolve issues and ensure a positive shopping experience.

Sales Associate

Def retail inc., june 2016 – december 2017.

• Assisted customers in selecting and purchasing products.
• Maintained a clean and organized store environment.
• Achieved and exceeded monthly sales targets.
• Coordinated with team members to ensure customer satisfaction.
• Participated in inventory management and restocking.

Bachelor of Business Administration

Xyz university, september 2012 – may 2016.

• Specialization in Marketing and Sales.
• Marketing and sales courses include consumer behavior, sales management, and digital marketing.
• Completed internships in sales and marketing at local companies.

This resume highlights the candidate’s ability to increase sales revenue, develop effective sales strategies, and lead a team of sales associates. Their skills and abilities are aligned with the needs of an assistant store manager. The candidate’s educational background in marketing and sales also demonstrates their knowledge and understanding of the industry.

Assistant Store Manager Resume Sample 9: Strong Communicator & Relationship Builder

This Assistant Store Manager Resume Sample showcases a candidate’s strong communication and relationship-building skills. The highlights, key skills and abilities, professional experience, and educational background of the candidate are outlined below.

• Successfully managed the store’s daily operations and reported directly to the Store Manager.
• Exhibited exceptional communication skills when interacting with customers, employees, and management.
• Maintained a high level of customer satisfaction and success through effective relationship building and sales strategies.
• Skilled in maintaining a positive and productive work environment while adhering to company policies and procedures.
• Possess excellent customer service skills, with the ability to resolve customer concerns in a prompt and courteous manner.
• Proven ability to prioritize and multitask while ensuring timely completion of projects.
• Assistant Store Manager, XYZ Company – Responsible for managing the daily operations of the store, including inventory management, visual merchandising, and customer service. Successfully increased customer satisfaction and sales.
• Sales Manager, ABC Company – Responsible for driving sales by providing excellent customer service and developing effective sales strategies. Successfully exceeded sales targets and increased customer loyalty.
• Bachelor’s Degree in Business Administration, XYZ University – Completed coursework in management, marketing, and accounting, providing a strong foundation for an Assistant Store Manager role.

This Assistant Store Manager Resume Sample highlights the candidate’s excellent communication and relationship-building skills, as well as their ability to effectively manage store operations and exceed sales targets.

Assistant Store Manager Resume Sample 10: Vision

As an Assistant Store Manager, having a clear vision and strategic plan is critical to success. Being able to convey that vision and motivate your team to take action towards achieving it is equally important. This is where your resume comes in. This sample resume will showcase your ability to create and execute a successful vision in a retail setting.

Professional Summary

The professional summary should highlight your key skills and accomplishments as an Assistant Store Manager. Start by mentioning your experience, skills, and achievements that demonstrate your ability to lead a retail team successfully. Focus on the key skills that will help you achieve your vision, like team building, merchandising, and customer service.

Work Experience

Your work experience section will be critical in showing your ability to execute your vision. In this section, you should highlight your key job responsibilities and achievements. Include specific examples of how you implemented your vision and the impact it had on the store’s performance. Use metrics wherever possible, such as sales growth or customer satisfaction scores.

Education and Certifications

To show that you have the knowledge and skills needed to execute your vision, include your education and certifications. This could include a retail management degree, or any industry-specific certification you hold, like a Certified Retail Sales Professional (CRSP) or Certified Customer Experience Professional (CCEP).

Make sure to include the key skills that will help you execute your vision in this section. These could include sales forecasting, inventory management, team building, visual merchandising, customer service, and budgeting. Be sure to include any other skills that are relevant to the specific retail company you’re applying to.

Achievements

Highlight your most significant career achievements to showcase your ability to execute a successful vision. This could include any awards or recognition you’ve received, specific sales growth milestones you’ve achieved, and any exciting new programs or initiatives you implemented.

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Assistant Store Manager Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the assistant store manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Make management decisions, perform all management duties and day to day store operations in cooperation with and in the absence of the Store Manager
• As a store manager you will manage the day to day operations of the business and provide mentoring opportunities with assistant managers
• Evaluate and manage Sales Associate performance; lead Sales Associate performance management process
• Provides secondary leadership to the Store Manager and is responsible for the performance of all employees in the absence of the Store Manager
• Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans
• Engage in performance management of store personnel – evaluating employee performance, delivering timely feedback and administering performance evaluations
• Recruit and recommend potential candidates for store personnel, Assistant Manager, Associate Manager and Store Manager
• Assists in recruiting, hiring, training, and coaching to develop top performing employees. Assists management with applicant screening process
• Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency
• Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets
• Provides continuous feedback and coaching to improve individual and store performance
• Assist the Store Manager in the daily operation of the store and assume responsibility for the store in the absence of the Store Manager
• Assist the Store Manager in preparing and administering timely and accurate performance appraisals
• Assists with daily management responsibilities of the store
• Manages activities related to staffing and development of Sellebrities in the store, including hiring administration, training, and performance management
• Develops and executes training and developmental plans for Associates
• Develops and executes training and developmental plans for direct reports and Sellebrities
• Accurately assesses individual and team performance, providing performance feedback
• Partners with the Store Manager to establish clear performance goals and objectives
• Performs additional managerial duties as necessary
• Writes and delivers quarterly check-ins, individual development plans and annual performance reviews for team
• Excellent time management and problem solving abilities and the ability to use good judgment and make strong independent decisions
• Excellent knowledge of retail selling skills and strong sales ability
• Knowledge of retail/math statistical theories and principles with excellent analytical skills, ability and willingness to work with numbers
• Demonstrate ability to adapt, strong knowledge of products and philosophy of the brand
• Solid business and analytical skills. Understands key metrics and how to use them to grow the business and drive profitable sales
• Ability to lead by example, strong leadership profile
• Highly organized and able to adapt quickly to changing priorities
• General knowledge of and ability to operate a personal computer; working knowledge of Excel and Word and a scheduling tool such as Resource Management
• Demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment
• Ability to remain effective under pressure; ability to handle stress in a manner that is acceptable to others and to the organization

15 Assistant Store Manager resume templates

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• Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in-Store entertainment, Guest Engagement and building an emotional connection to the brand
• Supports the recruitment, retention and development of a diverse range of talented people
• Demonstrate ability to give basic direction and feedback to Cast Members and function in a collaborative team environment
• Must be able to submit verification of legal right to work in Canada

Disney Store Assistant Store Manager Resume Examples & Samples

• Works in collaboration with Team to leverage synergy opportunities across functions and businesses
• Supports an environment that encourages creative thinking and supports risk taking
• Partners in the development of strategy and helps to translate into specific priorities, objectives and action plans
• Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts

Assistant Store Manager Resume Examples & Samples

• Maintain clienteling standards set forth by the Store Manager and Retail President
• Drive boutique traffic through clienteling efforts
• Work with the Store Manager to create and promote monthly In-Store Events
• Be a teacher to all staff members
• Utilize Problem Solving abilities
• Ensure all company driven campaigns, promotions, and activities are vocalized and implemented
• Maximize boutique sales through joint operational and retail focus
• Takes action to obtain highest level of satisfaction of the client
• Monitor stock levels for reorders, client requests and maximum profitability
• Enforce all loss prevention initiatives and programs to guarantee stock security
• Directly follows and enforces the retail dress code policy
• Works closely with all staff members and merchandise coordinator to maintain a all visual standards
• Recruit new staff members
• Train all new staff members on policy and procedures (including register training)
• Follows the retail Holiday guidelines and blackout dates
• Minimum 3-4 years Retail experience with at least 2 year management experience
• Goal Oriented and Career Driven
• Possess clear communication skills
• Exceptional follow-up skills
• Willingness to think outside the box for solutions
• Microsoft and Excel proficient
• Team centered approach and mind set
• Profit and Loss comprehension in terms of overall operating cost
• Reliable and Dependable
• Client oriented
• Maintain adequate sales floor supervision
• Communicate best seller and low seller to Store Manager
• Assist with Sales Associate supervision
• Must be 18 years or older
• 2+ years retail management experience
• Luxury store management experience
• Ensure all associates provide the highest level of customer service
• Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)

Assistant Store Manager of Service & Operations Resume Examples & Samples

• Accountable for a safe store environment where all Sellebrities actively prevent loss and minimize risk
• Accountable for meeting store compliance audit requirements Performs additional managerial duties as necessary
• Drives operational excellence through the implementation of company-defined practices and processes; monitors results and productivity through company reporting; corrects/adjusts plans accordingly to deliver results
• Actively participates in store walkthroughs with Store Manager and Market Leader to ensure the consistency and quality of service and operational execution
• Fully understands the financial statement and all reports related to service and operational execution
• Partners with the Store Manager to schedule for service and operational workload
• Is seen as a Service Minded leader; demonstrates strong focus on customer service and selling skills
• Dedicated to exceeding expectations of internal and external customers
• Can be counted on to motivate others to exceed goals successfully
• Prioritizes work with General Manager and guides team to focus on deliverables
• Ensures standards and processes are consistently maintained at all times
• Manages labor effectively to maximize productivity and achieve targets
• Holds team and self accountable for all Gap Inc. standards of performance and behaviors
• Participates in the attraction, selection and on-boarding of brand ambassadors
• Passion for driving the customer store experience
• Can motivate and inspire team members
• 1 year retail supervisory experience or prior equivalent experience preferred

Unassigned Assistant Store Manager of Service & Operations Resume Examples & Samples

• Manages all activities related to improved profitability within the store, including process and productivity standards and improvement, expense controls and maximizing gross margin
• Sets, monitors and follows up on productivity goals and objectives for the store team to maximize sales and profitability
• Manages execution through effective planning, prioritizing and communication and follow-up Operates proactively but is able to course correct when necessary
• Utilizes company tools, reports and feedback to analyze trends and identify opportunities
• Owns and ensures operational excellence through the implementation of company defined best practices; monitors results and productivity through operational scorecard; corrects/adjusts plans accordingly to deliver on target results
• Exercises independent discretion and judgment in driving results and enforcing company guidelines and policies
• Partners with store Leaders on Old Navy Card strategies during regular touch bases
• Performs Leader on Duty responsibilities
• Monitors daily payroll planner when opening store and adjusts schedule accordingly
• Practices and ensures all company policies and procedures are followed
• Ensures Leaders and Associates utilize recovery statements to minimize external loss
• Executes all activities related to Risk Management and Safety
• Ensures store meets Store Compliance Audit requirements
• Follows up on all maintenance issues and open tickets with Facility Services
• Manages supply and maintenance expenses
• Ensures brand integrity in all aspects of salesfloor presentation
• Maintains an efficient, service friendly environment
• Ensures team is educated on driving sales promotions and suggestive selling
• Ensures facilities are clean, maintained and customer friendly Develops action plan from Customer Experience Survey feedback
• Drives company service standards; educates on target customer and customer cues
• Ensures team is executing Fitting Room service and maintenance to company standards
• Ensures back of house standards are maintained to positively impact the Associate experience
• Ensures cash wrap controls and merchandise protection devices are in place and executed to meet Loss Prevention strategies
• Manages activities related to staffing and development of the Associate population in the store, including hiring administration, training, and performance management
• Energizes and motivates team through positive reinforcement of service standards while executing tasks
• Creates a positive work environment through effective coaching and mentoring
• Initiates and administers corrective action when necessary
• Writes and delivers Quarterly Check-ins, individual development objectives and annual performance reviews for Associates
• Demonstrates time management and organizational skills
• Demonstrates proficiency in training, sales generation and leadership of functional teams
• Knowledgeable of trends and needs of customers
• Demonstrates ability to manage complex and competing priorities
• Accurately assesses teams/situations and create actionable development and improvement plans
• Demonstrates ability to coach, provide feedback, and manage substandard performance
• Demonstrates Customer Experience skills
• Excellent communication, presentation, delegation, follow-up and leadership skills
• Demonstrates conflict management and resolution skills
• BA/BS Degree or equivalent experience preferred
• Ability to maneuver around salesfloor, stock room
• Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shift

Unassisgned Assistant Store Manager of Merchandising Resume Examples & Samples

• Fully understands the financial statement and all reports related to product placement and visual execution
• Ensures execution of shipment according to the company best practices
• Partners with Operations Manager and/or ASM of Service and Operations to ensure execution of markdowns/signage/marketing aligns with merchandise placement
• Accountable for the operational execution of shipment, plan-o-gram, on-hand update, back of house and up-stock as defined by company expectations
• Provide leadership and direction to the store staff, including supervisors and associates. Support the store manager in developing a strong sales environment focused on teamwork and customer service that deliver annual performance results
• Ensure store sales goals are achieved through providing leadership & direction in the areas of: sales behavior, customer service, product knowledge, and store communications. Supervise the daily activities of the store staff in all aspects of job performance and compliance with store operations policies and procedures
• Demonstrate leadership, coaching and listening skills by ensuring quality service among staff through training and by acting as a positive role model and Manager on Duty. Coach and direct store staff to ensure staff performance standards are met. Provide leadership, direction and coaching to the Freight and Floor Supervisors. Provide input to Store Manager on staff performance for the performance appraisal process and assist in writing and delivering as appropriate
• Perform regular daily store activities such as opening and closing procedures which include balancing registers, preparing cash bags, and activating security system
• Assists in maintaining inventory levels through ongoing communication with the Store Manager and Freight Supervisor. Ensure the store is in compliance with Loss Prevention and Operational policies and procedures and annual store shrink is below goal
• Assist the Store Manager in writing the store schedule to ensure that store goals are met through appropriate planning, payroll management and organizing of staff
• Act as the Store Manager in that person's absence
• Maintain positive open lines of communication with all Columbia Sportswear management, merchandising staff, all other internal departments and outside suppliers in order to contribute to the smooth flow of information and efficient operation of the store
• Develop sales
• Assist on maintaining an excellent store appearance, team presentation and ensure that visual merchandising policies are applied
• Build relationships with new and existing clients, welcome and take care of VIPs
• Contribute to providing business reports (products, clients, market, team…) upon request
• Train, develop, and motivate the sales & Back Office teams in their daily activities
• Organize the team’s schedules, in order to maintain a high quality of customer service whilst respecting work regulations
• Solve issues such as specific customer requests
• Monitor stock & inventory control
• Stay attuned to the luxury environment
• Supervise and follow-up administrative procedures
• Minimum XXXXX years of luxury fashion retail management experience with a focus on leading a multicultural team
• Ability to build, execute and followthe Company strategy
• Proven ability to drive results and to manage large teams
• Strong communication skills and team-player mentality
• Meeting or exceeding sales and KPI targets for a defi ned area within the store
• Be a role model for customer service and meeting or exceeding customers’ expectations
• Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
• Guide and train all team members within your assigned area on Foundational and Seasonal Brand and product knowledge
• Keep an organized stockroom and direct sales fl oor replenishment to ensure your assigned area’s and/or the entire store’s complete
• Product offer is immediately available and easily accessible to customers on a consistent basis
• Intermediate numeracy and literacy
• Intermediate IT skills
• Fluency in Greek & English
• Advanced verbal communication skills

Assistant Store Manager, Chicago Resume Examples & Samples

• Manages with integrity, honesty, and knowledge that promotes the culture, values, and One for One ™ mission of TOMS
• Develops strategic and operational sales plans for the team and manages, executes, measures, and reports results
• Team leadership: Partners with the Store Manager by setting the standard and goals for the team, developing the team and organizational capability, and continual coaching/development
• Demonstrates a calm demeanor during the periods of high volume or unusual events and managing smooth transitions thereafter to keep store operating to standard
• Exercises judgment and discretion with autonomy and in partnership with the Store Manager in the day-to-day operations of the store
• Displays a "customer comes first" attitude by training and holding associates responsible for delivering a legendary in-store experience
• Continually reviews the store environment and key business indicators to leverage strengths, identify opportunities, and provide the vision and coaching to the store team to achieve operational goals
• Provides operational and HR expertise
• In partnership with the Store Manager, manages store associates by regularly conducting performance assessments, providing feedback, and setting challenging goals to create a high performance culture
• OPERATIONS - to understand and assist the Store Manager in efficiently implementing all operational policies and procedures in order to satisfy the needs of the customer while helping the company achieve its goals
• LOSS PREVENTION, INVENTORY CONTROL, & SAFETY - to adhere to company direction regarding loss prevention in order to maintain a safe environment while limiting potential loss (achieving the store's established Inventory goal); to help plan and execute organized physical inventories; and to always act in a manner that presents a safe working and shopping environment. 4. RECRUITING & HIRING - when appropriate, to assist the Store Manager through effective recruiting and interviewing, to find and bring to the company employees who possess the skills necessary to help the store achieve its goals
• TRAINING & DEVELOPMENT - to help train and develop a staff to consistently perform to both their own potential and company standards through daily coaching, meetings, input on performance evaluations, and disciplinary measures
• DECISION MAKING - to help plan, implement, and follow up on responsibilities and tasks, while recognizing and overcoming obstacles so that the desired results may be accomplished
• FINANCIAL - to help control store expenses, including payroll (achieving the store's annual goal), supplies, and services
• Assists with maintaining payroll and store scheduling within established guidelines to ensure proper coverage based on business needs
• Assists with training and motivating associates to achieve maximum sales productivity and ensures that sales plans are achieved
• Assists with ensuring compliance with all HR/Payroll requirements according to established standards and practices including new hires, rehires, position changes, suspensions, and terminations
• Assists with recruiting, hiring, developing and retaining store personnel

Vans Assistant Store Manager Resume Examples & Samples

• Communicates with District Manager regarding all employee relations, day-to-day operations and any compliance related matters 6. Adheres to policies and procedures, standards and practices and company directives including Loss Prevention, Health and Safety, Human Resources and proper cash handling procedures
• Ensures compliance with all HR/Payroll requirements according to established standards and practices including new hires, rehires, positions changes, suspensions, and terminations
• Recruits, hires, develops and retains store personnel
• Achieving store sales goals and motivating staff to acheive sales goals
• Assisting with staff supervision
• Maintaining company merchandising standards
• Promptly and accurately completing all paperwork procedures (New Hire, Incident, Reports, etc.)
• Assisting in the inventory and maintenance of inventory records
• Interfacing with District, Regional and corporate personnel (i.e. accounting, merchandising, operations and human resources)
• 3 years of retail experience
• Excellent communication and analytical skills
• Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder
• 3 years of management experience in high fashion / luxury apparel

Cotton On-assistant Store Manager Resume Examples & Samples

• Assisting in leadership, management and development of store team members
• Apply exceptional visual merchandising standards and manage inventory
• NB:Please note all short listed applicants will be contacted
• Plans and motivates team to achieve forecasted sales goals
• Train, coach, motivate and develop excellence in staff of retail sales associates
• Supervise all aspects of the store as a member of the management team including: opening, closing, bank deposits, and inventory
• Take on responsibilities of store manager in his/her absence
• Professionally handle challenges that arise in a retail environment including loss prevention and safety, employee relations, and providing excellent customer satisfaction
• Enforce HSN policies
• Oversee the processing of merchandise for timely movement to the sales floor or store in the appropriate location in the stock room
• Collaborate with the Store Manager and Visual Manager through merchandising guidelines to maintain visual standards and enhance the store presentation
• Work with on-hand resources and think outside the box to showcase merchandise appealingly and effectively
• Identifies merchandise on a monthly basis for transfer to liquidation and damage destroy
• Works with Inventory Control Department to communicate inventory related and promotional needs
• Additional responsibilities as needed, including potential cross training opportunities within the team
• 1 – 3 years retail management experience supervising 10 - 25 employees
• Prior department or specialty store merchandising experience with fashion apparel
• Working knowledge of loss prevention, inventory control, and Human Resources
• Ability to train, manage and motivate a team
• PC familiarity with MS Word, Excel and Outlook
• Willing and able to obtain forklift certification
• Ability to lift 25 lbs regularly up to 50 lbs occasionally; must be able to be on your feet for majority of your shift
• Ensures exceptional customer care delivered by associates 100% of the time
• Passionately educates customers and associates on TOMS giving program and the One for One ™ movement on and off the retail floor
• Cash handling and counting down registers including tips
• Full knowledge and operation of manual espresso equipment and steaming methods for espresso drinks
• Ability to train and coach on bar expectations, including pours and brewing methods
• Continually provide quality beverages for all customers
• Establish, maintain and train proper cleaning and servicing for all café equipment
• Ensure all perishable items are ordered with minimal to zero waste by continually evaluating sell through and adjusting accordingly
• Maintain a clean and organized café
• Work with all café vendors and manager in ensuring invoicing and payment procedures are followed
• Cultivate TOMS values and culture throughout the store
• Oversees the execution of certain deliverables as delegated by the Store Manager involving Inventory, Community, People Development, etc
• Represents her/his store at all required meetings and events, participates in community initiatives in and out of the store as needed
• Works a minimum 40 hours per week (5 days) consisting of managing/working on the retail floor; at least one day is a weekend day/night
• Manages and delegates many projects concurrently, asks for and receives feedback on a daily bas
• Minimum of 5 years of prior café management and/or retail management
• Hospitality management experience a plus
• Prior experience in café or retail start-up is a plus
• Ability to work nights and weekends with a flexible schedule
• Experience in working with Café and or Retail POS systems
• Confident in working with Microsoft Office and web based POS systems
• Ability to service and maintain café equipment and/or ensure proper procedures for service are followed within warranty and best practice guidelines
• Has acquired proper city food handlers permit and is familiar with all food health and safety, laws and regulations
• Self-motivated, organized, and entrepreneurial store experience is preferred
• Knowledge of the footwear marketplace a plus
• Managing the store and team in the absence of the Store Manager
• Increasing sales and profit through supporting the successful day-to-day running of the store
• Coaching and motivating staff in order to achieve sales and company goals
• Consistently delivering brand vision in store and through exceptional customer experience
• In the absence of the Store Manager dealing with all staffing matters such as appraisals and disciplinary issues where necessary
• Coordinating induction of all new staff members and continuously coaching and developing
• Coordinating rotas and overtime, managing budgetary and administrative processes
• Supporting the recruitment process from authorisation through to offer stage
• Regularly updating staff on business performance and also new merchandise and collections
• Building relationships with customers and other colleagues and businesses within the outlet
• Dealing with queries and complaints
• Effective store merchandising
• The ASM will be responsible for the stock room supervision and processes. This will include the delegation of stock, administration, stock organisation, carrying out regular stock takes and dealing with any discrepancies, faulty stock, returns and any other related issues
• Interview potential candidates for store personnel
• Train and develop sales, stock and cashier associates using AE training materials
• Recognize performance issues / violations of company policy and procedure and take appropriate disciplinary action
• Participate in sales / sock associate performance evaluations
• Resolve scheduling/staffing issues
• Assist in developing weekly work schedules
• Schedule meal and break periods
• Responsible for assigning store personnel to zones
• Determine and assign overtime
• Determine and implement schedule reductions
• Determine and implement scheduling changes as needed to include on call needs
• Assist in establishing and maintaining a diverse work force in store
• Train, supervise and motivate sales staff members
• Responsible for performing specific requirements of MOD
• Establish store / individual sales goals, communicate goals and monitor achievement of goals
• Demonstrate Sales Leadership by setting the example for all members of the selling team, reinforcing the selling culture
• Promote and motivate staff in AE contests
• Resolve customer service / satisfaction concerns
• Ensure merchandise presentation is within AE standards and guidelines
• Implement and enforce Brand strategies to sales staff members
• Supervise and is responsible for cash handling and banking procedures
• Responsible for accurate and timely accounting of all cash flow
• Supervise and is responsible for incoming and outgoing merchandise
• Possess a working knowledge of POS register, printer and other related hardware
• Uphold backroom presentation standards
• Responsible for physical inventory accuracy
• Secure Company assets and property and maintain loss prevention and operational standards
• Attend and participate in weekly management meetings
• Carry out work assignments scheduled by Store Manager
• Control and impact conversion and sales
• Achieve payroll budgets
• Achieve store shrinkage goals
• Responsible for maintaining and protecting the store’s physical location
• Assist with selling, cashiering, and stocking when necessary
• Minimum high school education or equivalent. Bachelor's Degree in Business or related field preferred
• Minimum of one year retail store management experience or equivalent education
• PC skills helpful
• 2+ years of retail or equivalent management experience preferred
• Ability to lead a team; delegate and follow up
• Demonstrated time management, prioritizing, organizing and problem solving skills
• Demonstrates business acumen
• Demonstrated ability to handle multiple tasks and work in a fast‐paced and deadline‐oriented environment.t
• Encourages and coaches the Store Associates in developing their retail skills
• Prior retail or sales management experience. Specialty, fashion store experience preferred
• Possesses excellent communication, verbal, and written skills
• Is capable of lifting and carrying up to 30 lbs., climbing, reaching, and/or pushing or pulling as required to meet responsibilities

Assistant Store Manager White House Black Market Collection Resume Examples & Samples

• Positively communicates individual Associate and overall store level KPIs, promotions, and incentives to store staff
• Provides regular performance feedback to Associates. Coaches, trains and develops Associates to meet and exceed Company Standards
• Capable of performing on the sales floor, making and closing sales. Builds clientele through booked appointments. Ensures sales are maximized and returns are seen as an opportunity for additional sales. Builds clientele through booked appointments
• Maintains the Recognition Board
• Possesses a clear understanding and achievement of Company sponsored community outreach goals
• Processes all register/point of sale (POS) transactions accurately and in accordance with company policies
• Performs all financial activities efficiently and in accordance with company standards, including cash handling and reporting, price changes, and merchandise handling
• Assists the Store Manager in the preparation and execution of physical inventories, ensuring all guiding principles are followed accurately
• Monitors open receipts and follows up as needed
• Ensures the cash wrap is organized and efficiently operating at all times
• Ensures timely entry of receiving documents
• Ensures tub flow files, binders, and documents are maintained per Operations Reference Manual
• Performs housekeeping activities and ensures he back room and bathroom are maintained and clean
• Reviews the Stores Handbook, taking necessary action to comply with Company policies and guidelines
• Ensures all incoming and outgoing shipments are processed. Uses visual merchandising standards to place shipments
• Ensures stock is processed as necessary to ensure a full presentation of goods on the floor at all times
• Maintains regular and timely communication with the Store Manager. Prepares weekly and monthly communications reports for recap with the Store Manager
• Performs all other duties and responsibilities as directed by the Store Manager, District Sales Manager and Regional Sales Manager
• Protects the store’s funds, property, and fellow Associates’ property by conforming to and enforcing all loss prevention guiding principles, policies, procedures and controls
• Assists in training Store Associates on loss prevention guiding principles
• Communicates all loss prevention related concerns or incidents to the Store Manager and/or District Sales Manager
• Ensures guiding principles for Associate transactions are followed
• Controls and processes all damaged merchandise as requested by the Store Manager
• Practices effective pre-employment screening according to company guidelines
• Prepares and participates in store meetings
• Communicates any Associate concerns / issues to the Store Manager as needed
• Ensures all Associates receive, understand, and practice MWFB and proper POS standards
• Consistently reinforces training through role-plays
• Ensures compliance with the Stores Handbook guidelines, policies and procedures
• High School diploma or equivalent educational certification
• Possesses excellent customer service skills with a proven track record in all areas of sales
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Established track record in recruiting and retaining a quality sales and support staff
• Knowledge of administrative aspects of store operations
• Understands how to operate registers/POS devices
• Available to work a flexible work schedule as required, including nights, weekends, holidays and overtime
• Can meet requirements for regular on-the-job attendance to ensure appropriate management coverage. The Assistant Store Manager must be present and punctual for all assigned schedules
• Certification by the Ontario Ministry of Labour on part 1 and 2 of the Occupational Health and Safety Act (OHSA) Work-Specific Hazard Training preferred
• Valid Canadian passport and eligible for travel into U.S. preferred

Assistant Store Manager White House Black Market Mapleview Centre Resume Examples & Samples

Assistant store manager white house black market yorkdale shopping center resume examples & samples, assistant store manager white house black market square one shopping centre resume examples & samples, assistant store manager white house black market upper mall resume examples & samples.

• Plan, drive and control sales performance, shrink and payroll to exceed goals
• Establish store’s productivity goals vs results for Team to achieve sales plan
• Coach, counsel and inspire team of Sales Associates to consistently drive sales results at a local level
• Establish, demonstrate and teach customer satisfaction practices to Associates
• Train and update Associates on product knowledge, selling and operational skills
• Champion corporate social responsibility efforts by fostering community relationships
• High level of personal integrity with a commitment to learning and professional growth
• 3+ years of previous retail management experience in a retail environment
• Ability to manage a culturally diverse team; bilingual skills preferred
• Taking semi-annual physical inventory
• Ensuring that all merchandise is displayed and merchandised properly
• Keeping Merchandise Supervisor informed of out-of-stock, slow sellers and problem merchandise
• Assisting in planning of store payroll and financial budget
• Maintaining accurate records and controlling expenses to achieve budget objectives while ensuring adequate staffing
• Recruiting, selecting and training store staff
• Assisting on the sales floor as needed, including cashiering and waiting on customers
• Excellent sense of initiative and results oriented
• Love of outdoor sports!
• Must actively participate in at least two of the sports EMS caters to

Assistant Store Manager Barberino Resume Examples & Samples

• In accordo con il Manager, guidare il team per soddisfare e superare le aspettative dei clienti in ogni situazione
• Agire costantemente secondo la filosofia aziendale e i Brand Values, dimostrando di essere un ambasciatore del Brand
• In accordo con il Manager, fare in modo che il magazzino sia costantemente organizzato e garantire il corretto riassortimento dello store affinché l’intera offerta di prodotti sia disponibile sul piano vendita e facilmente reperibile da parte dei clienti
• Mettere in atto e rispettare tutte le procedure espresse dal manuale PRP e dalla normativa vigente
• Mantenere un ambiente di lavoro sicuro e produttivo
• Completare i programmi di formazione assegnati e applicare in modo efficace le nozioni acquisite durante l’attività lavorativa
• Essere sempre interessato all’apprendimento e utilizzando il coaching del tuo Manager e le opportunità disponibili per migliorare la performance
• Create an environment and a team that consistently delivers an excellent customer experiences
• Create, model and manage a highly productive selling environment by providing consistent training & coaching
• Enable your team to develop & maintain productive customer relationships
• Diploma holder or above in any disciplines (business or fashion related a plus)
• 6+ years’ experience in a luxury fashion retail operation in Hong Kong, in which at least 4+ years in shop management level or at least 2+ years as an Assistant Store Manager, Airport experience is a plus
• Strong verbal and written communication skills: English, Cantonese and Putonghua
• Sales driven and goal oriented
• Proven track record in managing retail boutiques and building up strong sales team with high morale
• Ability to prioritize and excellent follow-up skills
• Ability to work independently as well as a good team player
• Contributes to the overall achievement of Store Sales Targets for all lines of business including Wireless, Satellite, Internet by assisting the Store Manager as well as by their personal sales contribution
• Where applicable, provides coaching to Service + Product Consultants (SPCs) to retain customers and drive additional store revenue through add-on accessories, warranties, and additional services
• Helps Store Manager to manage in-store inventory and cash controls by ensuring adherence to all operations policies and procedures with specific focus on post-sales support (e.g. repairs, returns, loaners)
• Maintains two-way communications by employing all business communication tools such as the company intranet, voicemail broadcast and e-mail
• Ensures a high level of store maintenance
• Report to a Store Manager
• PQ Only – Bilingualism in French and English
• Supports the Store Manager to deliver maximum sales results and an engaging experience for all internal and external customers
• Ensures, through team motivation, effective customer service and direct selling, that sales plans are achieved
• Supports business and talent strategies based off of district, region and brand goals
• Understands company metrics
• Delivers consistent feedback to employees by observing, coaching and following-up
• Trains and develops employees based off of company needs and their desired career path
• Ensures proper sales promotional set-up of store and maintenance of sales floor and Stockroom to create a neat, clean and well-presented store

Assistant Store Manager Adidas Originals Flagship Store Resume Examples & Samples

• Be a role model of the streetwear culture and of how to serve the consumer
• Foster a contemporary streetwear atmosphere within the store and ensure local neighbourhood/community relevance is established and maintained
• Be a resource for flagship store staff in dealing with complex operational and consumer service situations
• Ensure knowledge is transferred to store staff and they are adequately trained
• Minimize loss in both the stockroom and the sales floor
• SIM Competences
• Fluent in both the local language and proficient English
• 3 years of retail sales experience - preferred
• Valid US Driver's License - required
• 1 year of ski / snowboard rental management experience - required
• Reconcile store 40 account monthly. Prepare credit memo for concealed shortages. Assist with coordination of best practices and markdowns. Reconcile purchasing card statement
• Provide floor leadership during hours of operation as well as opening and closing the store on assigned days. Will be responsible for specific area of the store, either men’s, misses, or intimates/youth, including visual presentation. Execute best practices
• Solid technical experience with ability to operate store computer and systems

Assistant Store Manager of Service Resume Examples & Samples

• Ensure service, merchandising, and operational standards are met through company-defined practices and processes
• Accountable for supply and maintenance expenses and follows up on all maintenance issues with Facility Services
• Educates and provides feedback to Sellebrities on driving sales through service standards, product knowledge, store presentation, and replenishment
• Partners with store leaders on Old Navy Card strategies during regular touch bases
• Demonstrates the following: training, sales generation, leadership, authentic customer service, conflict management, business acumen, time management, planning, priority setting, decision quality, ability to coach, provide feedback, excellent verbal and written communication, and computer proficiency
• College degree or equivalent work experience preferred 2-3 years of retail management experience preferred
• 1 or more years of experience in a role that requires frequent interaction with customers, fulfilling the requests of customers and responsibility for addressing customer issues, questions and suggestions OR
• A Bachelors degree or higher in business or hospitality management; OR
• 1 or more years of experience in a role training employees to comply with policies, rules, guidelines and standards; OR
• Bachelors degree or higher in business or hospitality management OR

Assistant Store Manager, Hamburg, Germany Resume Examples & Samples

• Ability to follow direction
• 1 – 2 years’ management experience working for a luxury brand or environment
• Availability to work across the week on a rotas basis, including evenings and weekends

Assistant Store Manager, Bicester Resume Examples & Samples

• Exceptional communication and interpersonal skills
• Second language is desirable
• Previous experience at Store Manager or Assistant Store Manager level for a luxury brand required
• Availability to work across the week on a rota basis, including weekends and with variation on early and late shifts
• Minimum three year’s experience in retail management with an additional year of selling responsibility
• An understanding of specialty retail, including business development, visual merchandising and store operations
• Computer skills to include operation of retail point of sale system (POS), Word, Excel and email
• Managing the selling and service culture of the store
• Communicating with the buying organization to maximize merchandise assortments
• Cultivating and maintaining customer relations
• Developing associates
• Understanding and maintaining sales and profit performance
• Controlling inventory
• Assist General Store Manager with hiring, training, motivating and retaining a team of qualified associates that communicate and represent the Vera Bradley philosophy
• Assist in developing Vera Bradley loyalty by creating an outstanding experience for both associates and customers
• Lead the team with exceptional sales and strong presence while on the floor to set the pace for the team

Assistant Store Manager Operations Orlando International Premium Outlets Resume Examples & Samples

• Monitor daily, weekly, monthly processes to ensure operational integrity
• Serve as back-up to store management with responsibility for daily cash reconciliation and opening and closing of store
• Ability to lead, motivate and promote a team environment

Assistant Store Manager Rockaway Town Square Resume Examples & Samples

• Bachelor’s degree in Marketing, Business, Retail Management or related field preferred
• Experience in specialty retail strongly preferred
• Constant walking and standing; frequent bending, stooping and reaching
• Strong sensory skills such as good eyesight, good hearing, and dexterity

Assistant Store Manager Operations Grand Rapids Resume Examples & Samples

• Assist in the monitoring of onsite and offsite inventory to achieve ideal balance of top selling items in physical store location to maximize sales opportunity
• Experience in specialty retail or outlet stores strongly preferred
• Valid driver’s license with good motor vehicle record, must be 21 years of age (only applies to locations with company-owned vehicles)

Assistant Store Manager Operations Woodbury Commons Resume Examples & Samples

• Ensure that incoming merchandise is processed accurately, verifying that goods received match packing slip
• Assist in promoting community involvement to drive brand awareness and loyalty
• Strong PC skills utilizing Microsoft Office software

Retail Assistant Store Manager Resume Examples & Samples

• Sales Building Meet annual sales goals to budget
• Maintain in-stock conditions
• Employee Development Train and develop store personnel
• Merchandising Maintain professional store appearance while adhering to SalonCentric established merchandising principles
• Cost Controls/Margin Maintenance Conduct cycle counts at least three times per week
• Uphold company policies and procedures
• Administration Participate in conference calls with Regional Manager as scheduled
• Character Act with honesty, integrity and professionalism
• Uphold all employment related laws and regulations
• Uphold all safety, health, security or company policies, rules or procedures
• Show respect, courtesy and cooperation to customers and fellow employees
• Ensure customer service levels are maintained at the highest level
• Uphold and implement education values and ongoing training
• Motivate staff and develop the growth potential of store employees
• Seek out creative business opportunities within the community
• Communicate effectively with Corporate teams - Marketing, PR, Sales
• Maintain the highest possible visual and merchandising standards for the Store
• Accountable for maintaining excellent store operation standards

Assistant Store Manager Po Resume Examples & Samples

• Service desk coverage
• During the course of business and general management of the store, there may be situations that require non-exempt tasks to be physically completed by management. This is limited to situational training to further enhance Associate development, while providing leadership and direction related to Kohl’s best practices and while providing a visual experience when directing workflow to Associates
• Regular attendance is required
• 1-3 yrs. minimum of management experience
• Must possess a valid driver’s license and reliable transportation for travel to bank, stores, meetings, etc
• Ability to work varying hours and schedules to include mid shifts, nights, weekends and holidays
• Must be willing to relocate within market area, not to exceed 60 mile radius, possibly on short notice
• Provide and model excellent Selling with Care expectations which include: strong product knowledge, maintain salesfloor awareness and ensure that all customers are treated with the highest level of Care; resolve all customer concerns and requests quickly and effectively
• Possess business acumen and support Store Manager in executing action plans to improve sales; communicate daily goals to Associates
• Support achievement of selling goals including plan, comparison, credit card and other Key Performance Indicators (KPIs)
• Participate in the execution of projects, tasks and ensure that all corporate office memos and instructions are read, executed and filed within the given timeframe
• Assist Store Manager in building brand awareness and promoting company image through partnerships and activities within the community, the shopping center in which the Store is located and by planning and executing grassroots marketing activities
• Support Store Manager in the implementation of all retail activities within the store including: focusing on sales, customer service and utilizing all brand loyalty tools to grow store’s business including store online ordering
• Assist Store Manager in upholding company visual and marketing presentation standards per VMU including store standards
• Assist Store Manager in proper coaching and training of Associates in selling techniques, POS procedures, visual standards, sale set ups, store maintenance and marketing programs
• Hold Associates accountable for delivering performance expectations and following all policies and procedures ie. Loss prevention and Code of Conduct
• Set examples in areas of personal character, commitment, organizational skills, selling skills and work habits
• Identify, recruit and attract top talent; partner with Store Manager to develop and retain a qualified staff
• 2 years work experience with at least 1 year in retail
• Women’s fashion, visual presentation or merchandising
• Possess strong business acumen and support Store Manager in executing action plans to improve sales; communicate daily goals to Associates
• Assist Store Manager in building brand awareness and promoting company image through partnerships and activities within the community, the shopping center in which the
• Adhere to all Company policies, procedures and guidelines such as loss prevention, Store Handbook and Code of Conduct and ensure they are communicated and implemented within the entire store team
• Hold Associates accountable for delivering performance expectations and following all policies and procedures
• Ensure all Company loss prevention policies and procedures are followed
• High School Diploma required; Associates Degree preferred
• 2 years work experience with at least 1 year in retail and 1 year supervisory capacity preferred
• Coach and develop great customer service standards, flawless store processes, visual standards and human resource compliance
• Assistant Store Manager will assume responsibilities of the Store Manager in their absence
• Responsible for sourcing, recruiting, hiring, and retention of top talent
• Responsible to coach, train, and motive sales team to execute on Frontgate's high customer service standards
• Monitors performance and provides feedback to Sales Leads and Sales Associates through ongoing verbal communications and written evaluations
• Assist in preparing and conducting effective weekly Management Team Meetings, Start-Up Meetings and monthly Store Meetings in cooperation and coordination with the Store Manager
• Manage merchandise flow both in and out of store
• All other related projects and/or duties as assigned by Store Manager
• 20% - Visual Merchandising
• 50% - Selling/Floor Leadership/Customer Service
• 15% - Training/Staff Development
• 15% - Operations/Receiving
• Supervise and directs Leads and Associates. Prioritizes and delegates work assignments. Evaluates performance by providing timely feedback on performance. Also completes associate reviews in a timely manner. Determines weekly schedules for areas of responsibility
• Achieve or exceed planned sales and profits by effectively managing the merchandising of the assigned departments and exceeding guest service level expectations
• Drives sales through the execution of Standard Merchandising Procedures (SMP), Seasonal Layouts and other corporate merchandising directives
• Identify and communicate to management opportunities for increased sales; may develop and executes plans to realize those opportunities
• Monitor, record and control store expenses and payroll to maximize profitability while operating within earned percent to sales goals
• Ensures that the store is properly staffed by maintaining high standards in the recruitment and selection of associates. Uses the company tools and guidelines in associate selection. Follows up that all associates are fully trained with the corporate training programs. Maintains a quality work environment that encourages the personal development and retention of associates
• Ensure that the assigned departments and their furniture, fixtures, and equipment are clean, properly maintained, and pose no safety hazards and contacts the appropriate people/company when repairs are necessary
• Follow company policies and procedures in order to maintain a safe work environment
• Prepare assigned departments for the annual inventory
• Completes all yearly developmental training requirements for Assistant Store Managers

Operations Assistant Store Manager Resume Examples & Samples

• Promotes the Gordmans Guest experience making sure that every guest receives prompt and friendly service through personal example and by providing direction as needed to Cashiers and Guest Services Associates. Ensures that all Associates understand expectations and execute the Delighting Our Guest Standards and the Guest Loyalty programs and initiatives
• Train, schedule and supervise all Stockroom and Guest Services associates. This includes making daily work assignments, giving timely feedback to all associates in these areas regarding performance. Provide input to Store Manager for the purpose of Performance Appraisal and individual development of associates
• Monitor, record and control store expenses using company provided tools while operating within earned percent sales goals
• Follows company stockroom procedures to optimize productivity in the stockroom and achieve established payroll objectives
• Ensures that the store is properly staffed by maintaining high standards in the assisting of the recruitment and selection of associates. Uses the company tools and guidelines in associate selection. Follows up that all associates are fully trained with the corporate training programs. Maintains a quality work environment that encourages the personal development and retention of associates. This is to be accomplished working together with the Store Manager
• Manages the annual physical inventory process
• Must be at work on a regular and predictable basis or as scheduled. All Management staff and Leads are required to close a minimum of one evening shift per week. They are also required to work one shift per weekend OR both days every other weekend (this is determined by the Store Manager)
• Perform monthly safety inspections of the building
• Properly maintains the facilities according to Gordmans standards
• Manage the process of ordering supplies as needed from authorized vendors
• Perform other related job duties and special projects as may be assigned by upper management
• Completes all yearly developmental training requirements for Assistant Operations Managers
• Leading and inspiring a team focused on world class customer service while driving and achieving results and goals
• Assisting in visual presentation and ensuring sound operational practices
• Supporting the manager in generating sales and profits while managing expenses
• Computer proficiency and strong business acumen

Assistant Store Manager Catherines Resume Examples & Samples

• Assisting in leading talent acquisition, associate development and retention
• Assisting in driving new ideas, communicating information with others and creating solutions to problems
• High School diploma or equivalent. College preferred but not required
• Experience as an Assistant Store Manager or Department Manager preferred
• Ability to create and maintain a positive working environment while making sound decisions and taking action in a timely manner

Assistant Store Manager Boston Proper Shops Resume Examples & Samples

• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
• Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
• Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
• Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
• Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
• Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
• Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
• Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
• Other duties as assigned/required
• Must be 18 years of age or older
• High School diploma or equivalent
• Prior retail or sales management experience preferred
• Excellent communication, verbal, and written skills
• Proven excellent customer service skills with statistical track record in all areas of sales
• Strong leadership qualities, training and team building skills
• Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v

Unassigned Assistant Store Manager Resume Examples & Samples

• Addresses poor performance. Initiates, administers, and follows up on corrective action
• Ensures service, merchandising, and operational standards are met through company-defined practices and processes
• Accountable for meeting store compliance audit requirements
• Leads team to identify and execute merchandising decisions based on inventory levels, store layout and customer base, to maximize business opportunities per the brand strategy Actively participates in store walkthroughs with Store Manager, Market Leader, and Territory Visual Manager to ensure the consistency and quality of merchandising and visual execution
• Partners with Store Manager to schedule seasonal flow and merchandising workload
• Maintains ongoing inventory of all fixtures and visual elements for the store
• Ensures all body forms, visual displays, end panels, interior walls and window presentations tell a compelling story to our customers and are executed/detailed to company standards Ensures that all leaders are trained to maintain visual presentation and brand standards
• Ability to: think creatively, embrace and lead change, and deal with ambiguity
• Nonexempt ASM’s must punch in and out through the time clock to record all time worked, follow hourly meal/break guidelines, and partner appropriately with the Store Manager regarding any overtime
• Proven ability to manage staff who exceed sales goals while maintaining payroll budgets
• Ability to identify top talent, create teams and train/develop/retain highly successful retail professionals
• Critical thinker who can identify challenges and take action in a timely manner
• Ability to allocate time and execute multiple tasks and competing priorities
• Effective communicator who can organize and lead others through motivation and influence via actions and examples
• Achieve results both independently and through others by fostering a spirit of teamwork and cooperation
• Ability to be mobile on the sales floor for extended periods of time; to lift and mobilize medium to large items, up to 30 lbs
• Recruit, interview, hire, train and develop a team of friendly, customer focused sales and support staff
• Maintain an in-store learning environment that delivers the most knowledgeable and skilled team in retail
• Provide feedback, development and growth opportunities focused on producing the next team of retail store leaders and driving attrition to below 20% annually
• Drive sales through effective execution and team support of Microsoft retail strategies
• Protect company assets including people, merchandise, facilities and money
• Experience managing in a customer service environment a plus
• Ability to build strong customer relationships
• Ability to develop and motivate employee team
• Attention to detail necessary
• Communicates clearly, concisely and accurately in order to ensure effective store operations. Filters communication to the shift team as directed by the general manager
• Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of LaBoulange. Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the shift team
• Supports general manager in implementing company programs by working directly with shift team to execute action plans that meet operational and organization objectives
• Utilizes and provides direction to partners during their shift on the use of operational tools to achieve operational excellence. Acts as a coach and mentor to partners by using discretion in assessing performance, providing feedback and coaching to improve partner performance, and effectively recommending employment decisions to general manager
• Progressively responsible restaurant experience (2 years)

Assistant Store Manager Any Mountain Outdoor Retailer Resume Examples & Samples

• Recruit and assist in training and maintaining a quality core staff
• Provide training resources for employees in POS, product knowledge, guest service and sales
• Assist the Store Manager in monitoring and controlling a daily payroll budget
• Maintain merchandise and cleanliness standards
• Comply with and enforce Tomas Maier and Kering standards and procedures
• Maintains a polished and well-groomed appearance at all times
• Availability to work closing shifts, weekend shifts, annual inventory and entire holiday season

Assistant Store Manager Service Dept Manager Bicycle Village Resume Examples & Samples

• Maintain merchandising and cleanliness standards
• Enforce company cash handling and other Loss Prevention policies and procedures
• One year of supervisory experience - required
• One year experience in the bike service field - required
• Ability to provide exceptional customer service - required
• Excellent written and verbal communications skills - required
• Ability to work a flexible schedule; including nights, holidays and weekends - required
• Familiarity with rental and retail POS systems - preferred

Assistant Store Manager Patagonia Heavenly Resume Examples & Samples

• Recruit, hire, train, coach, and maintain a quality core staff
• Provide training resources in POS, product knowledge, guest service, resort information, and sales
• Previous snowsport industry experience (preferred)
• Familiarity with rental and retail POS systems

Assistant Store Manager Moncton New Brunswick Resume Examples & Samples

• Models a customer comes first attitude, delivers legendary customer service, and supervises partners to ensure they are delivering legendary customer service
• Progressively responsible retail experience (2 years)
• Customer service experience in a retail or restaurant environment (1 year)

Assistant Store Manager Mc Allen, Texas Resume Examples & Samples

• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
• Utilizes and provides direction to partners during their shift on the use of operational tools to achieve operational excellence. Acts as a coach and mentor to partners by using discretion in assessing performance, providing feedback and coaching to improve partner performance, and effectively recommending employment decisions to store manager
• Ability to work in a fast-paced and changing environment
• Ability to work as part of a team

Assistant Store Manager Kingston Resume Examples & Samples

• Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns
• Maintains regular and consistent attendance and punctuality
• Experience in directing the work of others
• Generate TOMS values and culture
• Unpack boxes for inventory as required. Boxes can weigh up to 50 lbs
• Manages and delegates many projects concurrently, asks for and receives feedback on a daily basis
• Operations: Create strategy and action plans to solve root causes of customer bottlenecks, Identify, articulate and correct business and team performance gaps
• People: Pro-actively plans team roster with strategic and cultural hiring choices
• Community: Leads creative inspiration for community/events, Has measurable ROI on all approved events, ensures digital content (Instagram) is brand aligned
• Visual Merchandising: Evaluates sell-through, requests merchandise and initiates RA consolidation, evaluates quality of visual merchandising as a whole on a daily basis
• Finance: Identifies controllable vs. non-controllable budgets and administers controllable budget to gain the highest return, implements reforecasts to accurately predict sales and hours usage for each period & quarter
• Minimum of 3 years of current retail management experience, additional hospitality management experience a plus
• Minimum of 2 years management experience
• High level of expertise in computers, web, and inventory management (Microsoft Office, Outlook Express, Apple & Microsoft platforms, knowledgeable in various POS systems)
• Strong knowledge of labor laws, as well as standard retail laws such as ADA compliancy, etc
• Ability to work a flexible schedule including nights & weekends as business dictates

Nordstrom Vancouver Assistant Store Manager Pacific Centre Resume Examples & Samples

• Being all about the team—You’ll inspire and motivate employees to reach company goals while coaching and developing them so they are ready to take on larger positions
• Creating an environment centered on making every customer happy by providing amazing customer service
• Establishing a culture focused on selling fashion while consistently meeting sales, budget and productivity goals
• Understanding your customers’ needs and partnering with merchants to ensure you have that merchandise on the floor. You’ll also use your merchant eye to ensure the floor is presented in a welcoming and fashionable way
• Off private guided fly-fishing tours to guests
• Coordinator fly-fishing tours
• Assist managed fly-fishing guides
• A minimum of 2 fly-fishing experience - required
• Direct and personally demonstrate the priority of customer acknowledgement and service over all other tasks
• Manage the selling and service culture of the store
• Communicate with the buying organization to maximize merchandise assortments
• Cultivate and maintain customer relations
• Develop associates
• Understand and maintain sales and profit performance
• Control inventory

Assistant Store Manager Summer Burton Resume Examples & Samples

• A minimum of 3 years of snow industry retail sales experience - preferred
• A minimum of 1 year of snowboard specific sales experience - required
• High school diploma or equivalent - required
• Familiarity with rental and retail POS system - preferred

Assistant Store Manager Patagonia Resume Examples & Samples

• Generate sales, and demonstrate and maintain a professional standard of guest service
• Management/Supervisory experience in a retail environment - required
• Previous snowsport industry experience - required
• Must be able to maintain a positiive attitude
• Must be able to maintain a clean cut apperance at all times

Assistant Store Manager Waco, Texas Resume Examples & Samples

• Engages in conversation with customers to understand customer needs and the needs of the community in which the store is located
• Available to work flexible hours that may include a total of 40 or more hours per week
• Team-building skills
• Ability to be persuasive and suggestively sell
• Experience leading sales teams with a drive to exceed sales plans
• Prefer active participation in at least two of the sports EMS caters to
• A minimum of three years of retail experience, preferably in a bike shop
• Self-motivated with the ability to multi-task - required
• Experience in the bike rental industry - preferred

Fendi Assistant Store Manager Resume Examples & Samples

• Minimum of 5 years Retail experience
• Multi-category experience in luxury retail
• Ready-to-Wear and/or shoes experience is a plus, but other product experience in luxury or high-end retail is highly desirable
• Ability to motivate sales teams
• Foreign Languages a plus (Mandarin)

Assistant Store Manager, Moscow Resume Examples & Samples

• To lead a high performing customer facing and service orientated department
• To be accountable for ensuring that all customers serviced in the department are given the full Burberry Experience in line with brand strategies. In order to achieve this you will need to ensure that your team are fully trained
• Drive department productivity and profitability
• Develop relationships and communicate effectively with relevant merchants for the department
• Be considered a specialist of and an ambassador for the department’s product category
• Be aware of current advertising and marketing campaigns, new product launches and promotions and ensure this is communicated to your team
• Leverage your Customer Relationship Management (CRM) supporting the development of a loyal customer base and develop your team to achieve the highest quality of customer profile capture with every transaction
• Ensure that the department has the right Specialists for your product area(s) in order to be able to serve customers effectively
• Drive digital agenda and ensure employees are driving digital sales
• Plan your department in accordance with trading requirements, ensuring that customer traffic and demand can be met with the right employees at the right time
• Carry out monthly development plans and annual reviews for your team
• Cascade company communications to all members of your department and lead by example when embracing brand messages
• To uphold and communicate the company culture. Bring to life Burberry’s core values – Protect, Explore, Inspire
• To assist the Store Manager in their responsibilities, particularly in leading a high performing customer facing and service orientated team
• Drive store productivity and profitability
• Drive digital agenda and ensure employees are engaged with new digital initiatives
• Cascade company communications to all members of the store team

Assistant Store Manager, Frye Retail Atlanta Resume Examples & Samples

• Consistently motivating the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs)
• Assisting with Customer Service related projects as directed by the Store Manager or Associate Store Manager
• Directing and supervising the daily activities of the sales team
• Training new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards
• Providing recognition to team members for exceptional performance
• Performing and supervising store opening and closing procedures
• Ensuring that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping
• 2-3 years of retail sales experience required
• Experience in a supervisory role preferred
• Proven track record of sales generation and customer service
• Interest in fashion and trend awareness required
• Effective management, interpersonal and communication

Assistant Store Manager, Operations Resume Examples & Samples

• Voucher all bills such as - FedEx, UPS, Old Dominion, refuse, utilities, armored service, etc. Preparing all warehouse paperwork. Assist management team in warehouse with prompt and accurate receipt of goods and door to floor presentation
• Experience with apparel preferred
• Accuracy with attention to detail
• While performing this job, the employee is regularly required to walk, stand, use hands and fingers to handle and feel objects, tools, or controls, stoop, kneel, or crouch. The employee is occasionally required to climb and balance
• Visually-oriented to see details and maintain aesthetics
• Supervisory experience - strongly preferred
• Familiarity with Patagonia company and product - preferred
• Avid outdoorsperson with an understanding of the technical requirements for quality backcountry clothing - preferred
• Maintain a working knowledge of products and trends within the outdoor industry
• Ability to adapt to a fast-paced work environemnt
• Ability to lift and carry up to 40 lbs

Assistant Store Manager, Future Opportunities Resume Examples & Samples

• Acting as a “manager-in-training”, the ASM assists the SM with on-the-floor coaching
• Ensures a high level client of satisfaction by overseeing all aspects of in-store Service and Product Assistance (SPA) * (*dedicated SPA area in select stores)
• Ensures accuracy of all in-store transactions
• Maintains accurate in-store merchandising according to visual standards and current marketing promotions
• Retail management experience in a dynamic and fast-paced team environment
• Commitment to driving sales performance through proven coaching and training skills
• Flexible to work day, evening and weekend shifts, based on business needs
• Flexible to work with a 35km radius of original store of hire
• Comfortable with technology such computers, mobile devices and digital merchandising
• 2 to 3 retail sales or customer service experience and at least one year of management experience
• University degree/college diploma (especially with a focus on business/management) is an asset
• Identify and helps implement strategies and initiatives to achieve and exceed business goals
• Monitor sales floor and zone coverage to drive sales and maintain customer focus through the Sales Generation Manager program
• Supervise and follow-up daily goals and tasks of Floor Supervisors, Sales Associates, and Cashiers
• Training and development of Floor Supervisors, Sales Associates, and Cashiers
• Utilizes performance appraisals and coaching to effectively develop staff
• Effectively & proactively recruits and develops bench strength
• Builds positive morale in store
• Strategic thinker who can bring “outside of the box” ideas to a dynamic management team

Calvin Klein Assistant Store Manager Resume Examples & Samples

• Identify and implement strategies and initiatives to achieve and exceed business goals
• Represent the Calvin Klein image through personal and professional appearance
• Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results
• Responsible for all activities within the store in the absence of the General Manager / Associate Manager
• To understand and comply with all company policy, procedures and operations
• To maintain the highest level of security and safety awareness within the store
• To recognize problems, analyze causes, generate alternatives and solutions
• Manage all controllable expenses, including the allocation of payroll
• Attends mall/center management meetings in the absence of the General Manager / Associate Manager
• Assist in recruiting and hiring sales associates who have strong presentation and communication skills representative of the Calvin Klein image
• Motivate and develop support staff to meet store goals / objectives
• Lead by example
• Participate and oversee the execution of all merchandising directives, updates and markdowns in a timely and effective manner
• Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy
• Ensure that brand consistency is upheld in the store and merchandising standards are consistently met
• Have thorough knowledge of sales floor and stockroom organization / systems
• 1+ years of related professional experience
• High school diploma or equivalent; or one year related experience and/or training; or equivalent combination of education and experience
• Previous retail or service-oriented experience preferred
• Excellent sense of initiative; results oriented
• Ability to suggestively sell and be persuasive, while coaching staff to do similar
• Love of the outdoors
• Active participation in the sports EMS represents, highly preferred
• Lead training and development in the areas of customer service and product knowledge
• Coach and develop staff to provide a world class shopping experience
• Monitor customer experience and customer service-related concerns
• Recruit, hire, and retain a diverse and brilliant group of Garmin-loving employees
• Maintain profitability by meeting sales, payroll, and shrink goals

Assistant Store Manager, Serbia, Reebok Store Resume Examples & Samples

• Assuming Store Manager responsibilities in the absence of the Store Manager
• Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards in your assigned area
• High School Graduate

Assistant Store Manager, Serbia, Adidas Store Resume Examples & Samples

• Meeting or exceeding sales and KPI targets for a defined area within the store
• Manage merchandise delivery processing on the same day it arrives
• Support the recruitment, onboarding and training of store team members
• Coach and motivate individuals within your assigned area to maximize their performance
• Share best practices to drive the overall store team performance
• Good English Skills
• Bachelor's degree, or in lieu of a degree, must have an additional 4 years of retail experience required
• Must have a minimum of two years of assistant store management experience in a big box or as the Store Manager of a specialty store
• Consumer electronics retail experience is preferred
• Must have the proven ability to drive the business in sales and customer service as well as possess excellent communication and coaching skills
• Must be able to stand/walk for extended period of times, climb a ladder (up to 20 feet), and lift 50 pounds, all with or without reasonable accommodation
• The ability to work a flexible schedule, including evenings and weekends is a must
• At least three years of retail key-holder experience in a qualifying contemporary or luxury environment
• Passion for retail and fashion
• Dynamic with excellent interpersonal skills
• Knowledge of sales techniques and enhancement of products
• Demonstrated computer proficiency, Microsoft Excel a plus
• Achieving store sales goals and creating stragetic sales plans with the District Manager
• Conducting inventories / maintaining inventory records
• Supervising Assistant Managers, Key Holders and Sales Associates
• 5 years of management experience in high fashion / luxury apparel
• Role model and administer company policies and guidelines
• Communicate ideas or issues with the Store Manager
• A minimum of 3 years of retail sales experience - required
• Must be able to maintain a high quality of customer service

Assistant Store Manager, Customer Experience Resume Examples & Samples

• Responsible for all PA announcements
• Oversee maintenance function and ensure cleanliness of store and warehouse areas
• 4-year college degree preferred. Equivalent experience will be considered

Assistant Store Manager of Customer Experience Resume Examples & Samples

• Oversee customer service desk and related activities
• Oversee key customer count on a daily basis
• Coordinates mail deliver for store tenants (where applicable)
• Prepare staffing schedule, posting Friday for the second week out
• Years of Related Professional Experience: 2-5
• Strong problem solving and decision making skills
• Strong merchandising skills
• Maintain store appearance and merchandize product in accordance with The North Face standards
• 3 years of retail sales - Highly preferred
• Retail Merchandising experience - Required
• Supervisory experience - Required
• High school diploma or equivalent - Required
• Previous snowsport industry experience - Highly Preferred
• Proficient in Microsoft Office applications - Highly Preferred
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - Required
• Ski rental experience (preferred)
• Supervisory expereince
• Snowboard industry knowledge
• Familiarity with rental and retail POS systems (preferred)
• In accordo con il Manager, gestisci le risorse e organizzare i processi e le attività all’interno dello store per garantirne l’efficienza e la produttività, in linea con la filosofia aziendale
• Sei un modello di comportamento per il Customer Service e per la capacità di soddisfare e superare le aspettative dei clienti
• In accordo con il Manager, supervisioni e coordini il team per garantire che tutti i clienti ricevano sempre un ottimo livello di Customer Service
• Agisci costantemente secondo la filosofia aziendale e i Brand Values, dimostrando di essere un ambasciatore del Brand
• In accordo con il Manager, gestisci le consegne della merce in modo rapido e puntale
• In accordo con il Manager, fai in modo che il magazzino sia costantemente organizzato e garantire il corretto riassortimento dello store affinché l’intera offerta di prodotti sia disponibile sul piano vendita e facilmente reperibile da parte dei clienti
• Mantieni un ambiente di lavoro sicuro e produttivo
• Conoscenza delle principali tecniche di vendita assistita
• Discreta conoscenza della lingua inglese

Assistant Store Manager Mantova Resume Examples & Samples

• Monitori e analizzare i dati sulla performance e, in accordo con il Manager, metti in atto le azioni necessarie per guidare il successo commerciale
• Utilizzi una conoscenza approfondita delle categorie di prodotti per massimizzare le vendite e fidelizzare i clienti
• In accordo con il Manager, guidi e formi i membri del team sul Brand e sui prodotti
• Coordini, in accordo con il Manager, i membri del team per garantire la costante applicazione e il rispetto degli standard di Visual Merchandising e In-Store Communication in negozio
• Metti in atto e rispettare tutte le procedure espresse dal manuale PRP e dalla normativa vigente
• Partecipi alla selezione, all’induction e alla formazione dei membri del team
• In accordo con il tuo Manager, formi e motivi i membri del team per massimizzare la loro performance
• Completi i programmi di formazione assegnati e applichi in modo efficace le nozioni acquisite durante l’attività lavorativa
• Sei sempre interessato all’apprendimento e utilizzi il coaching del tuo Manager e le opportunità disponibili per migliorare la performance
• Conoscenza dei principali indicatori di performance (KPI)
• Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals
• Recruit, retain and develop a high performing and diverse team with a compliment of both internal and external talent
• Utilize resources, eliminate roadblocks and drive process improvement
• To help guide the Duty Managers in leading their teams in line with brand objectives
• Drive store productivity and profitability e.g. conversion rates, sales, UPT, AUR, customer data capture etc
• To monitor the Champion and Specialist roles in the store and ensure that the right numbers of Champions and Specialists are identified and trained in order to effectively drive the customer experience. Identify and foster talent
• At least 3 years of experience as a Sales Person for a Fashion Retailer, Youth or lifestyle brand
• 1 year experience as a Supervisor/ Assistant Store Manager
• Loves selling
• Very good working knowledge of English
• Ensure that staff are providing an excellent level of customer service and meeting the general needs of the store and its customers
• Supervise on the job training for new staff
• Appraise staff performance during the probationary period and annually
• Ensure that all employees are well presented and complying with the Company dress code
• Control absence and turnover
• Apply Disciplinary and Grievance Procedures appropriately and correctly
• Protect the assets and profits of the store
• Initiate and drive a theft and loss strategy
• Manage the cash and stock account systems
• Minimise the wastage of resources
• Exploit all operational and administrative systems to maximise commercial benefits
• Ensure that EC Health and Safety legislation is adhered to within the store for both staff and customers
• Identify and carry out where appropriate, any training in respect of health and safety
• Train staff in selling techniques and product knowledge to ensure that there is an effective selling team within the store
• Prioritise and initiate Company objectives
• Be fully aware of the Burberry Experience programme and to make sure the team follows the programme at all times
• Maintain the correct basic stock levels within the store
• Work closely with the Store Manager and the Buying team to provide effective feedback, ensuring that popular selling lines are replenished on time
• Ensure that the position of stock, in the store is designed to minimise theft by customers or staff and that the Company procedures on security in relation to theft are adhered to
• As a key holder – to be available to attend alarm call outs in the event of the alarm sounding outside of normal working hours
• Maintain the highest standards of housekeeping and retail standards within the store
• Ensure that a staff rota is completed in advance and that the necessary resources are available for the full trading week
• Ensure that as a part of the management team, the Assistant Store Manager also participates in weekend trading

Outlet Assistant Store Manager Resume Examples & Samples

• Ensure that store team works to maximize sales opportunity by leveraging our core values (People, Service, Loyalty) while executing the Central merchandise strategies
• Cultivate strong and collaborative business partnerships with Regional Vice President, General Manager, Keyholders and appropriate regional partners. Serve as a role model for associates
• Serve as a role model of outstanding service. Consistently demonstrate the urgency of engaging the customer in a professional, polished, and knowledgeable manner. Drive the highest levels of courtesy and respectfulness in how we interact with, and service our customers
• Ability to identify, hire and develop top talent
• Ability to develop, plan and execute strategies to maximize opportunities
• Communicate and maintain policies and procedures for the store. Monitor consistency within the store team
• Analyze performance data and implement strategies to improve operating results in partnership with Store Manager
• Maintain contact as needed with and Store/District Manager to review staffing, merchandising and operational needs
• Maintain contact as needed with Retail Human Resources Specialist to review networking and staffing needs
• Execute strategies for monitoring store retention and career-path
• Constantly monitor store staffing from both a quality and quantity standpoint
• Minimize loss through the implementation and management of Fox Retail Stores Loss Prevention program
• Ability to provide seamless and complete back up support in the absence of the Store Manager
• Demonstrated strong supervisory skills
• Forward thinking and creative leader, capable of strategic planning from a field perspective
• Demonstrated ability to learn difficult concepts quickly, offer creative solutions to problems and maintain a point of view while supporting the ideas of others
• Must be able to interact with all levels of Management and support a diverse work team
• Closely collaborate with the store managers as second in charge to discuss new ideas, improvements and enhance to maximize store profitability
• Partner with the store manager to improve these changes in the store
• Assume the role of store manager for all people, sales and operational related matter in the absence of a store manger
• Minimum 5 years work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
• Strong Leadership Skills
• Ability to listen and ask the right questions
• Motivates associates and maintains high energy level amongst the team
• Positive attitude when dealing with difficult or disappointing situations
• Assist store manager in maintaining an enthusiastic and professional standard of guest service
• Administer company and store policies and guidelines
• Assist Store Manager in monitoring and controlling daily payroll budget
• Assist Store Manager in enforcing a high level of grooming standards that exceed the Ritz-Carlton standards
• Assist Store manager in requiring a high level of customer service standards that exceed those of the Ritz-Carlton
• Assist Store Manager in creating and enforcing processes, policies, and store procedures that increase efficiency, productivity, and sales
• Assist Store Manager in supply orders, MSDS, OSHA, and audit standards for store
• A minimum of 3 years of ski/snowboard rental experience - preferred
• HS Diploma or GED Equivalent - required
• 1 year of retail experience required, snowsports retail experience - required
• 1 year of management experience - required
• Comfortable with Microsoft Office products; Word, Excel, Outlook, and PowerPoint - required
• Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store
• 3 years of outdoor industry retail sales - preferred
• Passion for outdoor adventure sports
• A desire to provide excellent customer service
• Must be ogranized and understand sales logistics
• Positive attitude, required

Back Operations Assistant Store Manager Resume Examples & Samples

• Assists the Store Manager in ensuring there are effective succession, recruiting, hiring and training plans for all back operations positions resulting in lower store turnover
• Develops staff by evaluating and providing performance feedback (performance and potential), seizing all coaching and training opportunities and fostering a team environment to meet store and company objectives, with all back operations responsibilities
• Promotes a high performance culture by setting clear expectations, providing information to the Store Manager to hold employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact a successful back operations department
• Through direction from the Store Manager, takes clear accountability for training and execution of back-store in all areas, including business, operations, sales/customer service, and visual merchandising, to ensure all employees are trained in Retail Standards. **adding in specifics such as, organization of all inventory including fixtures and supplies as well as multi branded products, bi-annual completion of physical inventory count, product transfers in and out**
• Supports Store Manager in maintaining wage costs and overall expense control within assigned guidelines. Completion of a back operations weekly schedule. Communicate these goals and review results with retail management team
• Strong back operations knowledge-inventory, transfers, product organization,
• Shipping and Receiving familiarity
• Flexible schedule which can include overnights
• Proficient skills in coaching and talent management
• Proficient in back operations functions
• WHIMIS certification
• A minimum of 3 years of tuning experience - required
• Management/Supervisory experience in a tuning and repair environment - required
• Previous cycling industry experience - preferred
• Provide a Ritz-Carlton level of service. Embrace the service values of the Ritz-Carlton brand (training provided)
• 3 years of outdoor industry retail sales
• Minimum of 2 years of ski / snowboard rental management experience
• Management/Supervisory experience in a retail environment
• Snowsports industry knowledge (preferred)
• Must be able to maintain a positive attitude
• Must be able to maintain a clean cut appearance at all times
• 1 year of retail experience required, snowsports retail experience required
• 1 year of management experience required
• Ability to work a flexible schedule; stores are open 7 days a week and hours vary

Tommy Hilfiger Assistant Store Manager Resume Examples & Samples

• FT Position with a generous benefits package, 401K and Pension
• Prior retail experience and soft-lines visual experience helpful
• Bi-lingual is a plus!
• 0M Company Store with Mens, Womens and Kids
• Assists the Store Manager with leading the store team and serves as the expert on company culture, store operations, policies & procedures, management and exceptional sales and service skills. Assists with training and motivating associates to achieve maximum sales productivity and ensures that sales plans are achieved
• Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs
• Communicates with Store Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skills development
• High level of initiative/self-starter
• 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience
• Recruiting, training and developing the store team ensuring that you have the right person in the right place at the right time
• Managing, inspiring and leading the team of Department Managers, Visual Merchandisers and Cash Office staff to consistently deliver and meet our business objectives and goals
• Ensuring that safety, security and administrative routines are followed

Assistant Store Manager, Wrangler Resume Examples & Samples

• Financial - Control expenses and direct staff on labor control measures
• Marketing - Ability to promote store/facility and maintain expense structure
• Inventory - Plan and conduct inventory to minimize shrink and maximize profits
• Specialty retail experience preferred
• Previous retail store management preferred in a specialty, service oriented environment
• College degree and / or equivalent years of experience preferred
• Frequently lift and/or move up to 25lbs., occasionally lift and/or move up to 50 lbs
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and associate discounts
• Drives store sales and controls expenses to drive positive EBITA
• Continuously checking quality of customer service through Key Performance Indicators: conversion rate, UPT, customer feedback, store turnover, Mystery Shopper results… and by implementing quick actions to improve quality of service or KPIs when needed
• Preparing time schedule of the staff to maximize and ensure high profitability of store. Use the tools available to meet with business needs and foot flow data and ensure to have the right people at the right time
• Giving final approval in recruitment of store staff and ensuring an efficient induction
• Ensuring constant updates and trainings of all store personnel and executing the company’s performance management process according to guidelines
• Giving constant on the spot feedbacks on selling ability and customer service to team members
• Leading regular store meetings to communicate store targets, priorities and other relevant subjects to the store team and encouraging team spirit
• Act as a Brand ambassador and integrate Brand Pioneering image and value in the store environment by
• Giving briefing to the in-store visual referent on commercial needs and supervising an execution that respects visual company’s standards
• Monitoring and communicating Best/Slow sellers to Sales Specialists and facilitate VM trainings, to develop store team’s product knowledge to maximize sales opportunities
• At least 5 years experience as a Sales Person for a Fashion Retailer, Youth or lifestyle brand. 2 of which have been in a Store Management position
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Teavana Assistant Store Manager Resume Examples & Samples

• Ensures sales are delivered to plan and payroll budget is maintained
• Facilitates and manages the general operations of the store
• Delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations with input and guidance from General Manager
• Consistently reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement
• Leads by example and follows the Enhanced Sales Process, fully executing each step to ensure each customer experiences the Tea Journey that meets their needs as defined by the customer type
• Observes, coaches and provides feedback to partners to improve customer experience and sales results
• Supports the recruitment, retention, and development of a diverse range of talent
• Ensures all new hires are properly trained. Records and monitors training progress of new hires ensuring training check lists and all tests are completed
• Provides in the moment coaching to reward good behavior and to redirect when needed
• Provides feedback to general manager for performance appraisals and evaluations
• Helps prepare weekly schedules to ensure proper floor coverage
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicates them to the general manager
• Recognizes and reinforces individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition
• Develops effective management principles and practices to create and maintain a successful store team resulting in an environment where partners are valued and respected
• Engages in conversation with customers to understand their needs in order to create a positive experience
• Reviews store environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching and direction to the team leads to achieve sales and operational goals. Communicates ideas to the general manager for broader areas of improvement
• Monitors, maintains and follows Teavana policies and procedures, including proper cash handing policies and procedures
• Experience leading and coaching teams (1 – 2 year)
• Maintain regular and consistent attendance and punctuality
• Ability to demonstrate excellent customer service
• Ability to listen to feedback and take constructive action toward improvement
• Excellent communication and PC skills required
• Flexible work schedule required including ability to work weekends and holidays
• Maintains an athletic lifestyle; has a passion for movement. Active involvement in fitness, health or sports activities
• Four (4) years of retail experience preferably in specialty retail; demonstrated ability to provide appropriate solutions to guests’ needs
• Working knowledge of P&L and business financials
• Excellent communication and PC skills
• Maintains an athletic lifestyle; has a passion for movement and an active involvement in fitness, health or sports
• Manage the Sales Associate census and store seasonal hiring needs; recruit & interview based on assessments to ensure store's fully staffed at all times
• Provide constructive feedback to the Store Manager in the areas of: Sales, Service, People, Product & Process
• Manage Wage Payroll Budget & Sales Associate scheduling; ensure schedule and floor coverage is within allocated budget while optimizing business results
• Ability to operate all equipment necessary to run the store

Assistant Store Manager Foxwoods Resume Examples & Samples

• Manage the Sales Associate census and store seasonal hiring needs; recruit & interview based on assessments to ensure store’s fully staffed at all times
• Maintain a presence on Leadership Conference Calls and in Store Visits
• Ability to operate a PC with Microsoft Office applications
• For this key position, Native American applicants will be considered equally with all other applicants
• Focus to increase sales volume and reinforce excellent client-service standards
• Create the customer experience while focusing on strategic, operational, and leadership excellence
• Assist Store Manager in administering performance evaluations to store team
• Consistently interact and lead team on sales floor
• Assist in training store staff on store operational efficiency and conduct inventory as directed
• POS system knowledge
• Process Driven
• High School Diploma or equivalent / B.A or B.S degree preferred
• POS System knowledge

Store Manager / Assistant Store Manager Resume Examples & Samples

• To supervise shop daily operations and handle operational issues
• Provide training to sales team and enhance their product knowledge
• To motivate the sales team to achieve company's sales target
• To serve all customers in good quality of customer services
• Arranging roster of all staff and make sure the smooth operation in shop
• To maintain good corporate 's product display at shop level
• Ensure smooth communication and consistent work practices are in place
• 2+ years experience in a retail setting, with a focus on sales, preferably in a luxury setting
• Demonstrates best practices for selling and clientele relations
• Good knowledge of the brand and its positioning
• Enthusiastic about fashion and have a good knowledge of the sector and trends
• Must be organized, responsive, dynamic, and reactive
• Ability to communicate effectively with customers, team, district managers and headquarters

Assistant Store Manager, Reebok, Kings Road Resume Examples & Samples

• Monitor and analyze performance data and make any necessary adjustments to drive commercial success within your assigned store area
• Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
• Proven work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
• Lead and model the customer experience principles for store team; ensure store service/selling culture is representative of the Under Armour brand
• Humble & Hungry. Confidence without arrogance; driven to continually “up their game" regardless of prior successes
• Action Oriented. "Can do" and "does do" attitude; authentically engaged with people and situations
• ​Full fill manager-on-duty responsibilities when scheduled
• 2 years of retail experience required, snowsports retail experience required
• 1 year of supervisory experience required
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint required
• Detail-oriented and well organized
• Enthusiastic, self-motivated personality
• Ability to work in a fast-paced, team environment, and to manage multiple projects
• Ability to complete administrative tasks with accuracy and meet required deadlines
• Ability to follow instructions and remain committed to working until task/goal is completed
• Ability to problem solve and propose solutions
• Ability to adapt to frequent changes, unexpected events and to manage competing demands
• Ability to quickly learn in-house database and systems applications $
• Responsible to coach, train, and motive sales team to execute on Frontgate’s high customer service standards
• Maintain integrity of Frontgate’s brand identity through compliance with corporate visual directive
• Minimum of 3 years experience in specialty retail environment
• Experience in a leadership role managing a staff in excess of 10 persons
• Proven exceptional customer service skills
• Customer focused, team oriented and strong people skills
• Merchandising/visual skills; experience with specialty hard goods retail
• Consistently exhibits high energy level; ability to handle multiple tasks easily
• Ability to work on their feet in a fast paced environment for extended periods of time
• Ability to lift up to 50lbs
• Demonstrated leadership, integrity and a positive work ethic
• Detail oriented, conscientious, thorough and reliable
• Extreme flexibility and adaptability to work weekends and overtime
• Strong working knowledge of POS systems, Word and Excel preferred
• Ensures the business operations runs smoothly
• Keeping on track to meet the monthly budgets and sales targets
• Providing training of new hires
• Ability to resolve customer service issues
• Perform opening and closing procedures
• Manage people effectively
• Adhere to all beeline policies and procedures
• Ability to maintain a fun, professional, and friendly environment with associates and customers
• Provide leadership and direction to store associates as needed
• Implementing Planograms
• Staff motivation
• Complete required paperwork and banking procedures accurately
• A minimum of 1 year management experience - required
• Responds to and handles guest problems and complaints
• Empowers employees to provide excellent customer service

Assistant Store Manager, Singapore Resume Examples & Samples

• Passion, knowledge and involvement in yoga, and/or other fitness, health or sports activities required. We expect you as a leader to be enrolled in participating in weekly fitness activities in and out of the store with the store team
• Ability to manage projects and delegate by putting people on the right seat of the bus
• Extraordinary guest experience, organizational and time management skills
• Performs/completes other additional project, duties, and assignments as required and/or by request, under the direction of the Store Manager
• Minimum one year’s work experience in retail / sales management, or an equivalent management role
• Bachelor’s degree in business, marketing, retail or related field
• Working knowledge of MS Office (Word, Excel and Outlook)
• Ability to multi-task and coordinate ongoing projects, plans and people development
• Works well under pressure and meeting tight deadlines
• Love of brainstorming, problem-solving, being creative and resourceful
• Positive attitude and contagious enthusiasm for lululemon, community and people
• Ability to handle multiple tasks in a changing environment
• One year of exceptional performance educating on the retail floor preferred
• Completion of some post-secondary education will be considered an asset
• Passionately leads and educates on the retail floor
• Oversees the execution of certain deliverables on the Manager ‘80/20 Checklist’, as delegated by the Store Manager. For example, Inventory, Product or Community Education
• Represents her/his store at all required meetings and conferences, under the direction of the Store Manager
• Retail experience required; prefer minimum 2 years
• Available to work nights, weekends and peak periods on a regular basis required
• Passion for cycling, running and athletics is required
• Proficient with Microsoft Word and Excel desired
• Performs and ensures all store functions as requested by Store Manager including sales, daily opening and closing
• Works effectively with other PI store managers and company employees
• Performs other duties as assigned by Store Manager or Retail Operations Manager

Assistant Store Manager, Level Resume Examples & Samples

• Responsible for assisting guests with boot selection, proper fit, stance, balancing, alignment, and DFP custom footbeds
• Describes and promotes Salomon products in line with customers expressed needs and industry trends
• Places guests in appropriate Salomon demo equipment to enhance the guest experience. Conducts and manages demo equipment inventory
• Performs in-depth boot analaysis and work including molding Salomon Custom Shells and Liners, footbed construction and modification, stance alignment and balancing
• Prior snow sports retail experience preferred
• Voucher all bills such as - FedEx, UPS, Old Dominion, refuse, utilities, armored service, etc. Preparing all warehouse paperwork
• Assist management team in warehouse with prompt and accurate receipt of goods and door to floor presentation. Assists store manager with HR function such as completing new hire paperwork, logging employee time, calculating and entering weekly payroll, applicant flow, interviews, and timely submission of documents to division HR
• Oversee all vault duties. Order change to replenish currency and coin. Deliver bank deposit (where applicable)
• Reconcile petty cash. Sort paperwork for retention and shredding. Reconcile store 40 account monthly. Prepare credit memo for concealed shortages. Assist with coordination of best practices and markdowns. Reconcile purchasing card statement
• Solid technical experience with ability to operate store computer and systems 2. Ability to communicate clearly and effectively with strong interpersonal skills
• Experience in selling specialty, luxury and or lifestyle consumer goods is strongly preferred
• Previous leadership experience as a Store Manager
• Experience working within a branded concept is preferred
• Strong recruiting, interviewing, and staffing skills
• Superior customer service skills
• A passionate and enthusiastic personality
• Experience working with IT systems
• Clearly demonstrated budgeting, marketing and inventory management experience

Assistant Store Manager Hackney Resume Examples & Samples

• Assisting the Head Coach by managing one or more of the store functions (sales, merchandising, operations, accounting etc.) or by managing a particular floor/business in store
• Performing all store management functions in absence of the Head Coach
• Recruiting, retaining and developing top talent to ensure a diverse and energetic work environment
• Performing work in support of brand plans, demonstrating the link between daily work and our company mission
• Preparing statistical and narrative reports of store activities
• Communicating with the Visual team and/or overseeing physical site maintenance
• Enthusiasm and passion about sports and/or sports fashion
• Demonstrable experience in retail management, including experience in coaching, counseling and developing people

Xfinity Retail Assistant Store Manager Resume Examples & Samples

• Participates in and reinforces training for new product launches and promotions
• Ensures that customers and prospective customers are treated with the highest levels of courtesy and professionalism
• Demonstrates a high degree of self-motivation and maintains a professional appearance, including exercising significant independent judgment and discretion with respect to significant matters without direct oversight of supervisor

Lands End Assistant Store Manager Resume Examples & Samples

• Previous retail leadership experience required; specialty retail environment strongly preferred
• Prior customer service and merchandising experience required
• Excellent selling skills; demonstrated ability to achieve sales goals
• Ability to develop team performance through training, coaching and driving accountability
• Excellent communication and negotiation skills with all levels of the business
• Ability to delegate and prioritize tasks and responsibilities
• Availability and flexibility to work varied hours to support the needs of the business
• Retail financial acumen required

Sorel Assistant Store Manager Resume Examples & Samples

• Demonstrate exceptional customer service and problem solving skills by assisting customers in person or on the phone. Provide information to customers on current product features and benefits. Requires maintaining current and accurate knowledge of product features, benefits, and availability. Resolve customer complaints
• Assist Manager in interviewing, hiring, training, review and disciplinary action process as it applies to the store staff. Lead employee training & development. Training and coaching will include the areas of sales, customer service, cash wrap functions and all store operations as needed
• Assist in the timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counseling, disciplinary actions and terminations. Participate in the audit process to ensure accuracy of opening and closing procedures, cashiering and returns
• Answer product and order inquiries. Includes computer research, coordination with other departments such as the distribution center, customer service or retail accounting. Requires prioritizing of such inquiries
• Assist the Store Manager in developing and implementing motivational incentives for sales staff. Track employee results and make suggestions for modifying goals accordingly
• Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly
• Assists Store manager in the implementation and maintenance of management systems for sales tracking, organization, controlling and auditing store operations. Maintain efficient systems to ensure all necessary operational store needs are met. Delegate appropriately to provide development opportunities and seamless operations and continual improvement
• Communicate the Orvis Brand and its lifestyle through creative and effective presentations, maintain visual standards and store cleanliness, emphasize key product/corporate directed messages, and maximize sell-thru by product placement and signage
• Assist customers by providing individualized attention
• Complete additional assignments from store management
• Up-to-date computer skills with the aptitude to learn and utilize business programs and the ability to teach these programs to the team
• Physical ability to reach, move, and handle merchandise in high and low areas, lift and carry 40 lbs., and the stamina to execute floor sets
• Store management experience

Houston Premium Outlet Disney Store Assistant Store Manager Resume Examples & Samples

• Manages time, projects, processes and resources to produce desired outcomes
• Job may require lifting boxes that weigh up to 40 lbs. and climbing a ladder
• Two to four years experience in specialty retail in a leadership role
• Ability to speak fluently in another language in addition to English

Assistant Store Manager Soho Resume Examples & Samples

• Previous retail or luxury retail experience or relevant customer related experience (i.e. hospitality, etc)
• Proven track record in achieving sales results
• Strong communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required
• Ability to work with a diverse client base
• Ability to work in a fast-paced, changing environment
• Proficiency in Point of Sales (POS) systems and Microsoft Outlook/e-mail
• Language skills preferred

Assistant Store Manager Singapore Resume Examples & Samples

• Minimum 3 years retail or luxury retail experience or relevant customer related experience (i.e. hospitality, etc)
• Willingness to work non-traditional business hours including nights, weekends and holidays
• Authorization to work in Singapore
• Minimium Diploma
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred
• Additional language skills, preferred

Assistant Store Manager Lelystad Resume Examples & Samples

• Own the service culture and customer experience
• Under the direction of the Store Manager, oversee all areas of inventory control; monitor store shrink performance within outlined expectations
• Under the direction of the Store Manager, ensure store payroll optimizes business results; ensure staff scheduling meet the needs of the business
• Compile customer feedback on product and communicate to Retail Operations team
• Fluency in local language; proficiency in English highly desired
• Inspired Leadership. Articulates a compelling vision and the roadmap to success; adept at aligning and empowering a diverse set of teammates and stakeholders
• Commits to stretch goals and delivers; holds self and team to the highest performance standards

Assistant Store Manager Splendid The Grove Resume Examples & Samples

• Leading the store team and serves as the expert on company culture, store operations, policies & procedures, management and exceptional sales and service skills. Trains and motivates associates to achieve maximum sales productivity and ensures that sales plans are achieved
• Responsible for assisting with recruiting staff to meet the availability needs of the business and retains talent that will contribute to the growth of the retail business/division
• Manages controllable expenses to company guidelines and ensures overall profitability targets are met or exceeded
• Managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs
• Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines. 7. Communicates with all employee relations, day to day operations and any compliance related matters and to set goals for personal skills development

Assistant Store Manager Florida City Resume Examples & Samples

• Support Associate Manager through On-Boarding process in areas of: Service & Selling Performance, Product Knowledge, Point of Sale (POS) & general Store Standards
• Partner with Store Manager to recruit & interview Management Candidates
• Provide constructive feedback to the Store Manager in the areas of: Sales, Service, People, and Product & Process
• Maintain daily Store Standards; ensure completion of various Daily Tasks & assigned Store Workload
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness

Assistant Store Manager San Jose Resume Examples & Samples

• Assisting the Store Manager in the delivery of the retail strategic plan which delivers SuperGroup business objectives
• Deputizing for the Store Manager and assuming their responsibilities on their days off or during periods of absence
• Contributing to ensuring delivery of company standards, strategies and initiatives to achieve sustainable growth
• Attaining store sales targets by maximizing profits, minimizing costs and assisting in the management of workforce budgets
• Assisting the Store Manager in selecting, training, developing, reviewing, managing, coaching and supporting the store team to ensure high performance and productivity at all times
• Ensuring store compliance with company policy and procedures, taking a consistent approach with all team members and guaranteeing operational efficiency at all times
• Ensuring important management information is communicated out to all relevant team members
• Ensuring brand image is driven and showcased by optimizing product visual merchandising and service levels in line with company guidelines
• Working in conjunction with the Store Manager to minimize loss by ensuring all loss prevention procedures are followed and any incidents are reported and investigated
• Providing a safe working environment for staff and customers, ensuring their wellbeing and reporting any Health & Safety concerns to the Store Manager
• Managing stockroom processing and ensuring replenishment procedures are in place so recalls and transfers are actioned efficiently, maintaining effective stock control at all times
• Walking the shop floor regularly, talking with customer and team members in order to identify and resolve urgent issues
• Maintain awareness of market trends in the retail industry and working alongside the Store Manager in monitoring activity of local competitors
• Responsible for assisting Store Manager with the recruitment, training, development and succession of high performing, results driven Associates and Supervisors
• Will act as the Store Manager when the Store Manager is away from the store for any given reason
• Responsible for ensuring training programs (required per the Role), both Domestic and Global, are successfully completed to drive results within the store
• Assist the Store Manager in analyzing customer profiles, buying trends and competitive information to impact and drive business
• Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts
• Assist the Store Manager in Communicating, managing and executing all Marketing driven initiatives and events within budget and according to all Policies & Procedures
• Attend offsite training and position related meetings as required by Store Manager; travel may be required
• Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

Anthropologie Assistant Store Manager Resume Examples & Samples

• Has a strong understanding of trend and style that is reflective of the brand and local core customer
• Manages stock-to-sales processes and upholds presentation standards
• Partners with the Store Manager, Visual Manager, and Assistant Visual Manager to assess and impact merchandising, floor planning, display and outfitting

Assistant Store Manager, Riverhead Resume Examples & Samples

• Share relevant Retail & Brand communication to Store Team; lead Team Shift Huddles
• Maintain store Merchandising Standards; new product flow, replenishment, visual merchandising, signage, marketing & event execution
• Partner with Store Manager in all areas of Inventory Control; oversee Stockroom Organization and Maintenance
• Ability to climb ladders

Assistant Store Manager Tsawwassan Mills Mall Resume Examples & Samples

• Report all accidents, injuries, contraventions of the Act and unsafe conditions to the Supervisor / Manager
• Inspect immediate workplace daily and maintain to standards and report any hazards to Supervisor / Manager immediately
• Know and employ established rules and procedures for handling hazardous materials, equipment and processes

Assistant Store Manager Milan Flagship Store Resume Examples & Samples

• The Assistant Store Manager will be responsible for providing a total brand experience to the store guests
• They will coach and develop sales associates to create connections and provide premium service to store guests
• Must have a keen understanding of customer service and implement/maintain processes to build consumer base and repeat business
• The Assistant Store Manager will oversee the till area to ensure the consumer experience is carried through the sale
• The Assistant Store Manager supervises all visual merchandising assets and activities within the store to accurately reflect current brand messaging
• Interprets corporate plans and supervises all floor moves
• Communicates regularly with Merchandising Team and provides feedback on sell through, turn, assortments, and works collaboratively to ensure proper product mix is available for store guests
• Direct supervision of staff
• Participates in the hiring and evaluation of staff
• Assists in coordinating daily operations of the retail store
• Outgoing determined self-starter
• 2 years’ Retail Assistant management experience preferably at a flagship store

Product & Presentation Assistant Store Manager Resume Examples & Samples

• Manage and oversee the visual merchandising process to ensure company standards and priorities are achieved
• Responsible for overall look and feel of the store, including storefront windows, sales floor, and displays
• Responsible for all promotional, product and ad signage for all selling departments
• Provide training resources for employees in POS, product knowledge, guest service, sales and company values
• Ensure the store associates follow company sales and selling standards and provide excellent customer service
• Monitor daily payroll budgets

Assistant Store Manager Ingolstadt Resume Examples & Samples

• In partnership with the Store Manager, Retail Operations Team and local HR, own total team skill capability through robust on-boarding and continuous training
• Familiarity with various retail POS register systems
• . Commits to stretch goals and delivers; holds self and team to the highest performance standards

Chelsea Collective Assistant Store Manager Resume Examples & Samples

• Drive profitable sales, business performance, customer satisfaction, store contribution, general profit and loss categories, and program metrics
• Analyze and evaluate product and performance data to drive key item and department performance
• Lead by example and foster a customer-focused culture that drives sales and customer loyalty
• Build relationships with local organizations, encouraging them to choose Chelsea Collective as their retailer of choice for athletic apparel, footwear and accessories
• Ensure store is consistently merchandised in a manner that maximizes every customer experience
• Develop and retain top talent for each store role

Assistant Store Manager Niagara Resume Examples & Samples

• Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs
• Adheres to any and all visual merchandising guidelines
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Ivivva Assistant Store Manager Resume Examples & Samples

• Present on the retail floor, as floor manager and Educator, a minimum of 32 hours per week
• Educates guests on our product, community and culture
• Acts as a coach to Educators & Key Leaders and plays a hands-on role in their development
• Unpack boxes for inventory as required. Boxes can weigh 10 - 30 lbs
• Under the direction of the Store Manager or Regional Manager, performs/completes other additional project, duties, and assignments as required and/or by request

Assistant Store Manager, Aquatalia Retail Resume Examples & Samples

• Consistently motivating the team on the sales floor to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs)
• In partnership with the management team, educating the sales team on store sales plan, personal sales goals and store statistics and motivating the team to achieve goals
• Contributing to a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach
• Coordinating the daily activities of the sales team
• Participate in training new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards
• Partnering with the management team to develop and train internal talent
• Performing and coordinating store opening and closing procedures
• Ensuring that the sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping

Assistant Store Manager Level Resume Examples & Samples

• Maintain all company paperwork according to policies and standard
• Be energetic, motivated and possess the ability to multi task
• Communicate ideas or issues with the store manager
• Education: HS Diploma or GED Equivalent
• Work Experience: 1 year of retail experience required, snow sports retail experience required
• Supervisory Experience: 1 year of management experience required
• Comfortable with Microsoft Office products; Word, Excel, Outlook, and PowerPoint
• Language(s) Skill: English fluency

Pottery Barn Kids-assistant Store Manager Resume Examples & Samples

• Comply with all Company policies and procedures
• Proven ability to motivate and influence others through personal actions and examples
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Builds a Great Team – You have a passion for delivering exceptional customer service. You assist the store manager in developing high performing teams that exceed customer expectations. You help recruit great talent for the store and ensure all team members have the knowledge and tools for success. You treat team members with respect and dignity
• Sets Clear Direction – You work side by side your store manager to establish and communicate a clear vision to your team. You champion company vision/goals and motivate the team effectively
• Drives the Business – You support your store manager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You seek out opportunities to understand and analyze sales trends and share your knowledge with your store associates
• Leads with Passion –In partnership with your store manager, you take an active role in motivating your team and creating an environment of open communication. You are an out of the box thinker that is always open to new ideas. You share that passion and can do attitude with your team on a daily basis
• Act with Integrity Always –You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments. You are highly trusted by your store manager and respected by your store associates

New Store Assistant Store Manager Resume Examples & Samples

• Ability to build and lead a cohesive team, proven leadership, motivational and coaching techniques
• Basic math ability and problem solving skills are required
• Physical requirements include the ability to use telephone, computerized cash register; perform repetitive movements of the arms and shoulders, stand for extended periods of time, move freely around store, bend, twist, reach, squat, climb a ladder occasionally and regularly lift/carry up to 40 pounds

Assistant Store Manager Orpington Greater Resume Examples & Samples

• Coordinating and supervising the daily activities of the team
• Setting priorities for the team to ensure task completion and coordinating work activities with other managers
• Appling management skills to improve efficiency and accomplish operational objectives
• Proven track record in retail

Assistant Store Manager Gonzales Resume Examples & Samples

• Exhibit and Model the Customer Experience Fundamentals for store team; ensure store Service Culture is representative of the Under Armour Brand
• Manage the Sales Associate census and store seasonal hiring needs; recruit & interview based on assessments to ensure store is fully staffed at all times
• Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals
• Cost Consciousness – Contributes to profits and revenue
• Ability to work varied hours/days; schedule matches needs of the business
• Develop and maintain wage costs and overall expense control within assigned guidelines and communicate these goals and review results with retail management team
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work extra hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, and Back-to-School

Assistant Store Manager Rugby Resume Examples & Samples

• Performing all store management functions in the absence of the Head Coach
• Prioritize what matters to allow employees to meet daily deadlines and short term objectives
• Perform work in support of brand plans; demonstrates link between daily work and company mission; participate in initiatives and programs

Assistant Store Manager, Patagonia Resume Examples & Samples

• Ability to welcome and connect with guests with an authentic, outgoing, and friendly attitude
• Ability to manage high-intensity traffic flow and challenging, dynamic guest service scenarios
• 3 years of retail experience, preferably within the outdoor industry
• 1 year supervisory, management, or leadership experience
• Confidence leading a team and managing workload of sales associates
• Avid outdoorsperson with an understanding of the technical requirements for quality outdoor and athletic clothing - preferred
• Ability to work a flexible schedule including nights, holidays, and weekends - required
• High school diploma or equivalent – required
• Bachelor’s Degree – preferred
• Basic computer skills and proficiency in Microsoft Office applications - required
• Ability to learn software programs that support the business and perform administrative tasks in a professional, timely way - required
• Ability to lift and carry up to 50 lbs and stand all day
• Monitor Inventory levels and communicate discrepancies to Associate or General Manager
• Assume additional management responsibilities in the absence of Associate or General Manager
• Perform projects and assignments as directed by the Associate or General Manager

Assistant Store Manager Fido Dufferin Resume Examples & Samples

• Facilitate the recruitment, development and retention of a high-performing sales, service and technical team
• Create a positive team environment that builds morale and personal esteem
• Be part of a culture that fosters continuous improvement by being proactive and energetic in the work place
• Set expectations and hold people accountable; promote teamwork through open and honest conversations
• Mentor, counsel, coach and support the team through regular, one-on-one coaching sessions or team meetings toward consistent achievement or over achievement of individual and store sales and other targets
• Achieve top sales results as an individual contributor
• Inspire your team members to try and outperform you!
• Determine customer needs and recommend the best solution
• Build customer relationships by providing prompt and exceptional sales and after-sales service
• Responsible for resolving all customers issues, including the ability to retain customers with a sense of urgency and sound judgment while remaining confident and supportive
• Maximize store profitability through efficient management of inventory (including shipping and receiving), cash flow and reporting
• Assist in the implementation of corporate merchandising directives and standards
• Demonstrate a constant and up-to-date expertise of Fido products, services, promotions and policies and also external communications trends
• Ensure all of the team remain up to date on every product line on an on-going basis
• Assist Store Manager with strategic shift scheduling
• Manage the sales floor and ensure customers are greeted and guided to the appropriate section of the store
• Act as a Fido ambassador by professionally representing the organization in accordance with the value standards
• Self-confident, enthusiastic and friendly
• Minimum 1-2 years in Fido retail management experience, call centre/customer service management experience an asset
• Sales Central, ICM,Vision 21 and/or SGI training are an asset
• Demonstrated leadership and coaching ability
• Ability to build, develop and motivate a strong team
• Strong listening, negotiation, and communication skills, professional manner, and ability to deal with customers effectively in a fast paced working environment
• Proven ability to resolve any customer issues in a timely manner
• Some knowledge of retention policy and/or technical troubleshooting an asset
• Post secondary degree an asset

Amazon Books Assistant Store Manager Resume Examples & Samples

• 5+ of experience in a retail or customer-facing environment
• 2+ years of experience building and leading retail teams
• Demonstrated ability to attract, hire and develop teams and build a bench for key roles
• Strong understanding of Amazon devices and the Amazon ecosystem

Senior Assistant Store Manager Resume Examples & Samples

• Bachelor’s degree in Business Administration, Operations Management, English Literature or equivalent experience
• Demonstrated analytical and quantitative skills, ability to use data and metrics to back up assumptions and clearly communicate data insights to others
• Willingness to work a flexible schedule, meeting customer needs, including nights and weekends
• Ability to travel occasionally, including overnight trips

Pottery Barn Teen-assistant Store Manager Resume Examples & Samples

• Serve as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Utilize GUEST and training resources to educate team on product, improve selling skills, and achieve business goals
• Contribute in management and store meetings, offering suggestions for associate development, sales opportunities, and organizational improvements
• Monitor Inventory levels and communicate discrepancies to Assistant or General Manager
• Responsible for overseeing in-store presentation, insuring a fully stocked store with proper signage and superior visual presentation
• Enter and lead price change process. Lead best practices program and assure prompt execution of markdowns
• Insure proper execution on store signage package
• Ability to communicate clearly and effectively with strong interpersonal skill

Adidas Assistant Store Manager Oshawa Resume Examples & Samples

• Ensures consistent implementation of all corporate programs, initiatives and strategies
• Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan
• Shop competition on a regular basis to ensure competitiveness in the marketplace
• Supports Store Manager in maintaining wage costs and overall expense control within assigned guidelines. Communicate these goals and review results with retail management team

VF Outlet Assistant Store Manager Resume Examples & Samples

• Assists store manager with HR function such as completing new hire paperwork, logging employee time, calculating and entering weekly payroll, applicant flow, interviews, and timely submission of documents to division HR
• Order all supplies such as janitorial, warehouse, office, fixtures, sign hardware, shopping and register bags, uniforms, walkie-talkies and ear pieces and bulk supplies. Assist in ensuring cleanliness of store, adhering to maintenance standards. Liaison for repairs and service
• Operations and/or retail merchandising experience preferred
• 4 Year degree preferred

Assistant Store Manager Trainee Resume Examples & Samples

• Learns the day to day operations of maintaining and managing a Sears Full Line Retail Store department
• Review and adjusting merchandise assortment opportunities by applying knowledge gained during training
• Maintains national presentation, signing and pricing standards for a department
• Learns how to manage associates schedules, monitor attendance and address issues accordingly
• Ensures productivity of associates in meeting expectations in an efficient manner, with high integrity
• Learns recruitment process of new hires to fill open and anticipated labor needs of hourly and salaried associates. Learns the business model of other SHC partners including Licensed Businesses, Product Repair Services, Home Delivery. Works closely with each to ensure understanding of the respective support areas while achieving mutual business goals and ensuring customer satisfaction levels are achieved within a department. Education Requirements Associates degree or higher, and/or equivalent retail experience is desired
• Dedication to customer service

The North Face Assistant Store Manager San Francisco Premium Outlets Resume Examples & Samples

• Customer Care and Sales Supervision: coaches and develops staff to exceed individuals and store productivity goals; coaches and develops staff to provide exceptional customer service by building a loyal customer base, understanding customer needs and educating customers on the benefits of TNF products; acts as a Manager-On-Duty and supervises floor coverage and activities, including opening and closing store as scheduled; achieves individual productivity goals
• Merchandising Supervision: partners with the Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies; communicates with Store Manager and/or directly to TNF corporate partners regarding merchandising assortment, trends, and needs; ensures merchandise on selling floor is replenished appropriately
• Operations Management and HR Management: supports the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports; assists in the creation and maintenance of positive employee relations through building, developing, and leading a quality store team; partners with the Store Manager to ensure on- going specific and immediate coaching and feedback are provided to the staff; monitor and maintain compliance of all company policies and procedures and communicate/educate all staff members; assists Store Manager in the selection and hiring of qualified candidates

Retail Assistant Store Manager Hardlines Resume Examples & Samples

• Manage the sales performance of the Hardlines department to meet sales and margin goals
• Uphold DICK’S Sporting Goods standards for merchandise presentation and stockroom organization
• Validate schedules for the assigned department(s) and monitor payroll on a daily basis to ensure payroll plans are met, including scheduling associates to complete non-selling activities as needed

Market Assistant Store Manager Resume Examples & Samples

• Ability to read and interpret operating statements and identify corrective actions to negative trends, if needed
• Knowledge of inventory management and merchandising practices
• Ability to develop and maintain organization and to attend to detail
• High school diploma or equivalent. Post-secondary business school training preferred
• Minimum of three years of retail store experience. Experience to include at least one to two years as a Department Head/Assistant Manager, or similar position in a retail grocery store or equivalent type operation, with a preferred sales volume of over $250,000 per week, or a current DG Market Department Manager with similar experience
• Build a Great Team- You have a passion for delivering exceptional customer service. You assist the store manager in developing high performing teams that exceed customer expectations. You help recruit great talent for the store and ensure all team members have the knowledge and tools for success. You treat team members with respect and dignity
• Drive the Business – You support your store manager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You seek out opportunities to understand and analyze sales trends and share your knowledge with your store associates
• Act with Integrity Always – You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments. You are highly trusted by your store manager and respected by your store associates

Second Assistant Store Manager Resume Examples & Samples

• College degree with 6 months retail experience, and/or
• Combination of 4 years college and retail (2 yrs college/2 yrs retail/retail management), and/or,
• High school graduate and 4 years retail/retail management
• Knowledge of all positions within the store
• Prior experience as a food clerk or person-in-charge
• During the absence of the Store Manager and 1st Assistant Manager, the 2nd Assistant Manager perform the following duties personally or supervises employees performing these duties: Plans and prepares work schedules and assigns employees to specific duties. Coordinates sales promotion activities and prepares or directs workers preparing merchandise displays. Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, and preparing daily record of transactions. Ensures compliance of employees with established retail policies and procedures, security, sales, and record keeping procedures and practices. Manages safety plans and merchandising plans. Answers customer's complaints or inquiries. May work in other departments of store. Performs various office and accounting functions
• Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel in absence of Store Manager and 1st Assistant manager
• Handles employee dissatisfactions and grievances
• Adherence to federal and local laws, and to all company policies and procedures
• Operate electronically scanning cash register to total customers' final bill
• Assistant in maintaining clean and safe work environment
• Replace stock in display areas as needed. May be responsible for counting out-of-stock product
• Perform various paperwork including, schedule writing, employee evaluation, corrective action plans, job postings and product recalls
• May be responsible for completing close of day function in office

Assistant Store Manager of Operations Resume Examples & Samples

• Assume additional management responsibilities in the absence of Assistant or General Manager
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
• Availability to work a minimum of three shifts per week, minimum of three Saturdays per month and two Sundays per month, annual inventory and entire holiday season (November and December)
• College degree preferred or equivalent job experience

Assistant Store Manager, Oakley Resume Examples & Samples

• Full fill manager-on-duty responsibilities when scheduled
• Assist Store Manager in communicating company values and goals to the employees
• Previous snowsport industry experience
• Ability to communicate frequently with co-workers and guests in accurate spoken and written English

Assistant Store Manager, Bose Store Resume Examples & Samples

• Assist in day-to-day responsibilities for store operations and, through regular rotational assignments, is accountable for a specific area within operations at any given time as directed by the Store Manager
• Proven sales skills in a retail environment
• Strong communications – written and verbal
• Strong customer orientation
• Ability to manage time wisely and adjust priorities as needed

First Assistant Store Manager Resume Examples & Samples

• Overall management responsibility for the operation of a retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer service, and management of staff
• Primarily responsible for operation of the store’s Front End, including supervising the front end manager and directing, disciplining and evaluating the performance of the Front End clerks
• Communicate sales goals, department performance and sales opportunities with staff to ensure positive results
• Responsible for interviewing and selecting applicants for hire and promotion
• Manage the Safety Program including overseeing compliance with the Company’s safety standards and Hazardous Waste Program
• Education Level
• One year of Assistant Manager work experience with responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry required or two years Department Manager experience with responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry required
• Ability to get along with others

Assistant Store Manager, Provence Outlet Resume Examples & Samples

• High knowledge of retail KPIs taking decisions aiming to the improvement
• Analyses the performance of the store (for example, bestsellers, space allocation, etc.) and makes the necessary adjustments to increase productivity and efficiency
• Guides and provides training to all team members in terms of products

Assistant Store Manager Heartland Resume Examples & Samples

• Through a specific divisional responsibility (Sales or Operations), supports the Store Manager in managing the day to day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
• Ability to communicate clearly and effectively through multiple lines of communication
• Report to Supervisor / Manager the absence of, or any defect in, any equipment or protective devices of which s/he is aware and which may endanger her/himself or another worker; and also any hazard of which s/he knows

Assistant Store Manager Vaughan Resume Examples & Samples

• Through direction from the Store Manager, takes clear accountability for training and execution of in-store in all areas, including business, operations, sales/customer service, and visual merchandising, to ensure all employees are trained in Retail Standards
• Works closely with Store Manager to ensure inventory levels and styling selections are maximizing sales
• Develops seamless communication with other retail store managers
• Other duties as assigned by Store Manager and District Manager
• College or University degree and 1 year of Retail experience, preferably in the Sporting Apparel & Footwear industry; or equivalent combination of education and experience

Assistant Store Manager Auckland Resume Examples & Samples

• At least 3 years’ managerial experience (preferably in a luxury goods environment)
• A strong ability to lead the team to maintain KPI's and be proactive with clients
• Strong knowledge of retail business and analysis
• Proven ability to lead a productive team environment
• Exceptional communication skills both written and verbal
• Immaculate presentation
• A professional attitude and high motivation
• The ability to problem solve and multi-task
• Ability to work full time over a 7-day rotating roster

Assistant Store Manager Niagara Falls Resume Examples & Samples

• Develops staff by evaluating and providing performance feedback (performance and potential), seizing all coaching and training opportunities and fostering a team environment to meet store and company objectives
• Assumes responsibility for store and product security using systems provided, and monitoring the effectiveness of these in preventing theft
• Maintains building and premises in a safe, organized and clean manner in accordance with adidas and legislated standards
• Prior management and keyed experience preferred

Assistant Store Manager Burnaby Resume Examples & Samples

• Assures compliance with government legislation as it applies to employment standards and health and safety guidelines in overall management of store and associates
• Ability to read and communicate effectively
• The understanding of in-store retail operations and all cash procedures

Assistant Store Manager Cookstown Resume Examples & Samples

• Produces results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines
• Assumes responsibility for accuracy of all cash management and ensure that shrink control within store is minimized
• Assures adherence to company policies and procedures relating to NSB (POS system) integrity. Maintains confidentiality of retail operating information
• Keep workplace safe and orderly
• Use and wear the personal protective equipment or clothing required by the Occupational health & Safety Act and / or the Company, and shall not remove or make ineffective any protective device required by the regulations or by the Company without providing an adequate temporary protective device
• Responsible for ensuring the store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
• Directly responsible for Loss Prevention and Operational Compliance within store
• Attend off-site training and and position related meetings as required by Store/Area Manager: travel may be required
• Required to work non-traditional hours; weekends, evenings, holidays and overtime may be required
• Strong interpersonal, communication and motivational skills, along with
• Sell merchandise to customers by following GNC’s prescribed selling methods
• Assist the Store Manager in the implementation of all appropriate merchandising information in an accurate and timely manner, ensuring GNC's standard of store presentation
• Receive, check, and shelve all merchandise orders. Assist the Store Manager in confirming purchase orders and managing the store’s inventory within GNC guidelines
• Complete all training materials and read GNC newsletters and other information in a timely manner
• Perform all register operations. Ability to complete all daily register and store open/close functions and bank deposits according to GNC policies and procedures, as required by the Store Manager
• 2+ years of retail experience
• Basic math skills to count, add, and subtract
• Interpersonal skills to deal with all personality types in a friendly, courteous, and polite manner
• Excellent communication skills (verbal and written)
• Flexibility to adapt to a fast-paced, ever changing retail environment
• Motivation and energy to lead and train staff

Assistant / Store Manager Resume Examples & Samples

• Maintaining a high level of customer service at all times
• Process and follow up customer orders and returns
• Handle and resolve customer complaints efficiently and courteously to the satisfaction of the customer
• Achieve agreed monthly sales and average transaction value targets for area of responsibility
• Communicate sales targets and achievement against targets to the sales team on a daily basis
• To be proactive in identifying selling opportunities that will help achieve the sales targets and increase the new customer database
• Identify and execute ways to increase employee’s loyalty, satisfaction and pride with the PANDORA experience
• Assist to build and reinforce team spirit through reward and recognition and appropriate motivational activities
• Assist in enforcing, and educating the teams on all appropriate personnel policies, security and safety procedures
• To monitor the training of new hires based on training and procedure manual to ensure they meet the required standards in all aspects of their job
• Provide on job coaching to ensure that Supervisors are able to meet and exceed the standards and people management requirements of their role
• Able to communicate confidently the unique selling points and the features and benefits of the product
• Brand Experience/Customer Service: Ensures excellence in customer service in the store by modeling brand specific service standards as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly. Ensures that store team is engaging with each customer to create an authentic brand experience. Leads and inspires customer-centric culture by recognizing and rewarding teams’ successes in partnership with the Store Manager. Assists the Store Manager in ensuring that store team is an active brand ambassador within the community through proactively seeking opportunities to engage with the customers and support or participate in community initiatives outside the four walls of the store. Supports store marketing events and grows relationships in the community to generate brand awareness and drive traffic
• Visual Merchandising: Ensures the visual merchandising standards for the store are met. Implements floor-sets and merchandising directives in partnership with the Store Manager. Communicates with Store Manager regarding merchandise assortment, trends, and needs. Responsible for ensuring that the store’s inventory integrity is maintained through proper shipping and receiving procedures and by communicating concerns directly to the Store Manager as needed
• Loss Prevention, Safety, and Compliance: Ensures compliance and adherence to policies and procedures, standards and practices, and company directives. Protects company assets. Ensures compliance with company safety, security, and shrink avoidance policies and programs. Partners with Store Manager to identify trends and translate strategies into action to meet district and company shrink goals. Reacts quickly to all customer and employee injuries and partners with Store Manager, District Manager, and Human Resources immediately

Sears Assistant Store Manager Trainee Resume Examples & Samples

• Understands and participates in coaching selling skills & sales forecasting for a department
• Learns to analyze margin and profit levers for a department. Develops action plans to address opportunities
• Learns how to effectively coach associates for success within the organization through effective communication, associate observation, timely feedback, recognition and performance management/performance reviews
• Leadership skills and abilities |
• A Minimum 1‐3 years experience in retail merchandising, business development, Human Resources or other relatable areas of business development is required
• Rewarding teams’ successes in partnership with the Store Manager. Assists the Store Manager in ensuring that store team is an active brand ambassador within the community through proactively seeking opportunities to engage with the customers and support or participate in community initiatives outside the four walls of the store. Supports store marketing events and grows relationships in the community to generate brand awareness and drive traffic
• Operations: Ensures that all company and store policies and procedures are followed and that the store meets all store audit requirements. Assists in creating and managing store schedules to ensure they support the needs of the business within the allotted labor allowance
• Professional Conduct: Models behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and Vans. Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas

District B Assistant Store Manager Resume Examples & Samples

• Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, and other targeted goals
• Assist the store manager in the regular store-level financial performance discussions to include developing budgets and other targeted goals with store associates
• Utilize coordinators and other field staff to ensure store departments are achieving sales and profit goals and ensure implementation, and execution of division merchandising plans
• Promote and support strong relationships with local community organizations in the surrounding area in which the store operates
• Assist in building a proactive and productive relationship with union representatives and business agents, if the store is covered by a collectively bargaining agreement
• Provide timely feedback to department heads and associates on individual and department performance

District E Assistant Store Manager Resume Examples & Samples

• Serve as liaison providing feedback to Store Manager, District Manager and Coordinators on the effectiveness of Division merchandising and operational plans/programs
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
• Have successfully completed the applicable Division Management Training Program

District A Assistant Store Manager Resume Examples & Samples

• Assist in leading teams in the planning, implementation and execution of merchandising and operating initiatives
• Drive sales working with department managers to maximize sales and profits, reduce shrink and improve each store department's contribution
• Technical/Professional Knowledge, Compliance and Skills- Achieve a satisfactory level of technical and professional skills or knowledge in position and/or related areas; keep up with current developments and trends in areas of expertise. Ensure associates and location comply with laws and regulation applicable to the company

District G Assistant Store Manager Resume Examples & Samples

• Work with department heads and associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans
• Must be able to perform the essential functions of the position with or without reasonable accommodation
• Must be 18 or older

Assistant Store Manager Shelby Resume Examples & Samples

• Partner with the Store Manager to drive company owned store initiatives which will drive our profits
• Lead a successful team and manage in our fast-paced retail stores
• Knowledge of cataloging and/or inventory management systems

The North Face Assistant Store Manager Resume Examples & Samples

• Customer Care and Sales Supervision:coaches and develops staff to exceed individuals and store productivity goals; coaches and develops staff to provide exceptional customer service by building a loyal customer base, understanding customer needs and educating customers on the benefits of TNF products; acts as a Manager-On-Duty and supervises floor coverage and activities, including opening and closing store as scheduled; achieves individual productivity goals
• Merchandising Supervision:partners with the Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies; communicates with Store Manager and/or directly to TNF corporate partners regarding merchandising assortment, trends, and needs; ensures merchandise on selling floor is replenished appropriately
• Training and Coaching:partners with Store Manager to supervise and conduct staff training; ensures that the Selling Supervisor is adequately educated to facilitate training activities for staff; reports training progress to the Store Manager and maintains staff training records; supervises stock room operations and ensures shipping and receiving standards and inventory integrity are maintained
• Operations Management and HR Management:supports the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports; assists in the creation and maintenance of positive employee relations through building, developing, and leading a quality store team; partners with the Store Manager to ensure on- going specific and immediate coaching and feedback are provided to the staff; monitor and maintain compliance of all company policies and procedures and communicate/educate all staff members; assists Store Manager in the selection and hiring of qualified candidates

Assistant Store Manager Bloom Resume Examples & Samples

• High school diploma or equivalent. Technical school and/or college degree a plus
• Possesses strong customer relationship management skills
• Capable of operating point-of-sale system and cataloging
• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (ten feet) with use of stool or ladder when necessary
• High school diploma, GED equivalency, or work experience sufficient to demonstrate high school level retail math and English skills
• One to three years of related sales/retail/customer service experience; hardwood flooring knowledge a plus
• Previous warehouse/stockroom experience preferred
• Must possess a valid driver’s license and acceptable driving record
• Experience with Point of Sale (POS) systems, preferred
• Outstanding telephone skills
• Supports Total Customer Service responsibilities by ensuring that customer needs are met
• Assists in managing Cash and Inventory Control
• Supervises associates and delegates tasks to ensure productivity
• Helps maintain store and department standards
• Understands and ensures Shoe Carnival policies and procedures are followed
• Extraordinary proven leadership capabilities – Entrepreneurship – an Ability to make decisions and take calculated risks
• Take full responsibility and accountability for their lives and results – Live a life they love
• Integrity – Do what they say they will do, by when they say they will do it
• Excellent team player – always in the game right along with their people
• Present on the retail floor, as floor manager and Educator, for 75% of their working hours per week
• Retail Supervisory experience preferred
• Combination of post high school education and retail experience adding up to 2 years or additional management experience
• Acceptable Personal Success Rate on service for management
• A "3" or better on most recent Performance Evaluation
• No documented disciplinary action in the past 6 months
• Must be able to work flexible hours (am/pm shifts)
• High degree of initiative
• Proven dependability
• Training will be provided

Merchandising Assistant Store Manager Resume Examples & Samples

• Assist the store leaders and associates in providing a positive customer shopping experience and increase associate interest in customer service/relations to enhance the company’s reputation as the ‘Best In Class’ in the retail food industry
• Lead the day-to-day merchandising functions from the sales floor through regular store walks. Engage and ensure department leaders and associates understand and support Friendly & Fresh best practices and store standards
• Assist in leading teams in the planning, implementation and execution of merchandising initiatives to achieve inspired and companion selling throughout the store
• Encourage department leaders and associates to identify improvement opportunities around Friendly & Fresh. Empower them to work collaboratively to develop solutions and create implementation action plans
• Evaluate merchandising standards and ensure displays are being effectively showcased to drive sales
• Achieve/exceed weekly, period and annual sales budgets and other targeted goals
• Drive sales by working with department leaders to maximize sales and improve each department’s conditions
• Analyze and respond to the competitive landscape within the district
• Utilize coordinators to ensure store departments are achieving sales goals and ensure implementation and execution of division merchandising plans and standards
• Serve as liaison and provide feedback to the store manager, district manager and coordinators on the effectiveness of merchandising plans/programs
• Provide timely feedback to department leaders and associates on individual and department performance
• Ensure compliance with federal, state and local laws and company policies
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback
• Ability to lead and develop others
• Ability to identify areas of improvement throughout a store and provide corrective guidance
• Successful completion of the applicable division management training program
• Ability to recognize and protect highly confidential information
• Effectively leading teams
• Supervises associates and delegates tasks to assure productivity
• At least two years customer service/retail experience
• Ability to work flexible work schedules including nights, weekends and holidays
• Benefits:The Shoe Carnival, Inc. Total Rewards program provides eligible associates with highly competitive benefits, including the following
• Competitive Pay
• Paid Time Off (Vacation & Sick Leave)
• Comprehensive Health Benefits
• Voluntary Benefits (Supplemental Life and Aflac)
• Life Insurance & Accidental Death and Dismemberment for qualified associates
• Employee Stock Purchase Plan
• Employee & Family Discounts
• Relocation Opportunities
• Shoe Carnival, Inc. is an Equal Opportunity Employer
• Manages alternating shifts with the Store Manager. Ensures all customers receive the highest level of customer service including greeting, suggestive selling, thanks and return, always maintaining the highest degree of professionalism
• Assists in training Sales Associates in all facets of store operations. Assists in evaluating employee performance reporting progress and problems to the store manager. Ensures shifts are fully staffed, filling in for absent employees when necessary
• Assists manager with completing Daily Sales Report in a timely manner. Processes invoices daily, and process payroll accurately utilizing PDI system. Tracks sales, monitors markdown sheets and transfers to control store accountability. Completes all required logs and paperwork
• Increases sales by training employees to comply with suggestive selling program. Displays sales merchandise to promote customer awareness and generate additional sales
• Follows all cash handling procedures involving cash, credit cards, checks, lottery, and drops. Properly and accurately accounts for all sales transactions. Accurately operate cash register and monitor gas console
• Assists Manager in ordering, pricing, and receiving merchandise. Ensures accurate documentation of all price changes and transfers to control inventory
• Keeps store clean, stocked and in first class condition at all times. Maintains high cleaning standards including parking lot, restrooms, stockroom, and equipment. Cleans all spills to remove safety hazards
• Ensures all policies and procedures are followed, including alcohol and tobacco sale regulations, to ensure regulatory compliance
• Thorough knowledge of retail operations
• Knowledge of retail practices and procedures, including personnel policies
• Mathematical skill to add, subtract, multiply, or divide numbers for balancing or compiling figures
• Computer skill to look up, retrieve, or send data and print standard reports or spreadsheets developed by others
• Skill in operating various machines typical in the retail setting, such as cash register, credit card machine, and gas pump console
• Written communication skill to compose written performance feedback, memos, and reports
• Oral communication skill to give, receive, or exchange information with co-workers, customers, and vendors in a courteous and professional manner
• Ability to read and understand documents, such as procedure manuals, reports, and correspondence
• Ability to follow general oral or written instructions, standard procedures, and operating guidelines
• Ability to provide support to other employees by being directly responsible for finding out what information, services, or support other employees need to do their job
• Ability to follow store policies and procedures during emergency situations
• Ability to plan and schedule activities over the course of a month, including regular review and coordination of activities required for implementation
• Ability to work effectively with limited supervisory guidance. General internal policies, guidelines, and procedures are utilized
• Bending/Reaching/Climbing/Stooping/Kneeling: Must be able to bend, reach, or stoop to stock product and perform cleaning duties inside and outside of store

Uo-assistant Store Manager Resume Examples & Samples

• Experience in a management role working in a fast paced, high volume fashion retail environment
• Upholding excellent VIBE and a service-orientated culture
• Ability to positively impact statistical results in sales, payroll and stock loss

Assistant Store Manager Dadeland Mall Resume Examples & Samples

• Have a love for Microsoft, be a brand evangelist, and have a deep understanding of Microsoft products (Windows, Office, Xbox, Windows Phone, Surface, and services)
• 2+ Years Retail store management experience or People Management Experience
• Coaching or management of individuals in a metrics-driven consultative sales environment

Mate-assistant Store Manager Resume Examples & Samples

• 5+ years of recent retail, restaurant or hospitality experience
• 3+ years of recent experience as a salaried Store Manager, General Manager or District Manager
• A stand out history of rapid promotions and increased responsibilities
• Ability to relocate a plus
• Assist store leaders and associates in providing a positive customer shopping experience and increase associate interest in customer service/relations to enhance the company’s reputation as the ‘Best In Class’ in the retail food industry
• Lead the day-to-day store operations from the sales floor through regular store walks. Engage and ensure department leaders and associates understand and support Friendly & Fresh operational best practices and store standards
• Utilize key tools and metrics (e.g., customer comments, operating statement, score card, etc.) to evaluate store performance, recognize trends, and analyze operations to effectively reduce shrink, maximize profits and exceed the customer’s expectations
• Analyze and manage store staffing and scheduling using forecasting tools and performance reports in collaboration with department leaders and the Human Resources assistant store manager
• Identify and correct unsafe conditions that affect safety and food safety to create a positive work and shopping experience
• Develop forecasting and budgeting objectives with the store manager
• Coordinate operational procedures and use data for ordering, stocking, service, standards, shrink, and inventory management to support effective practices and maximize sales
• Promote and support strong relationships with local community organizations in the surrounding operating area
• Ensure compliance with federal, state, and local laws and company policies
• Effective interpersonal communication and customer service skills
• Retail management
• Financial responsibility including budget preparation and management

Mr Tire-assistant Store Manager Resume Examples & Samples

• Assist in building and leading a team that is committed to executing outstanding work and providing exceptional customer service
• Assist in managing your store’s budget and finances
• Excellent communication skills and the ability to explain repairs to customers in a friendly and understandable manner
• A firm commitment to providing superior customer service
• Flexible schedule to cover store hours, including Saturdays
• Help deliver on-going coaching and counseling, and effectively managing performance and corrective action processes
• Conduct training seminars in-store to educate the sales team on product knowledge and promote an exceptional guest experience
• Ensure each customer is welcomed in a warm and genuinely sincere manner and going above and beyond the customer's initial requests
• Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits
• Minimum of 3-4 years of retail experience, with at least 2 years in a supervisory capacity
• Minimum of 1 year of luxury retail apparel experience preferred; Hard Line and/or Custom Clothing experience helpful
• Ability to lift up to 10 lbs. and move up to 50 lbs
• Helping create and maintain a store culture focused on the customer
• Enhancing the buying experience and building relationships that lead to long term business growth
• Monitoring and positively affecting profitability in the areas of customer service, sales, inventory/expense control and risk management
• Assisting Store Manager with hiring associates that support our customer focused culture
• Helping train, develop and coach associates on selling skills and behaviors and operational procedures -- Leading by Example
• Implementing all visual merchandising standards and operational direction
• Ensuring that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion
• Attaining the proper fit
• 3 -- 4 years of Luxury Tailored clothing, Retail Sales and Merchandising experience
• Experience as a Stylist and product and in-store product Merchandiser
• Eton of Sweden, Ike Behar, Hickey Freeman, Joseph Abboud, and Brioni

Assistant Store Manager, Kildare Outlet Resume Examples & Samples

• Allocates resources and organizes processes to boost the efficiency and productivity in different situations
• Amazing customer service model and boosts sales and the experience of the brand, using advanced sales techniques
• Understands customer expectations and train your team to always reach or exceed their expectations
• Previous experience in a supervisory position

Assistant Store Manager for Place Alexis Nihon Resume Examples & Samples

• Proven ability to build and manage a daily game plan for the department and store
• Superior training and mentoring skills
• High energy, enthusiasm and a drive to succeed

Assistant Store Manager Shops Resume Examples & Samples

• Support the selection and attraction of high-energy, team members who obsess about the customer experience
• Lead the team in education, building confidence in selling and service skills while empowering employees to grow
• Provide recognition, feedback, development, and growth opportunities focused on producing the store’s next leaders
• Establish and maintain collaborative relationships with in-market employees, customers, corporate partners, and community organizations
• Lead by example, take pride in your work, and enjoy helping and developing others while creating fun environments and energizing people through your passion
• Have excellent verbal and written communication skills and a high-level attention to detail
• Thrive in a fast-paced, dynamic, public-facing environment, driven to get results by directing a team
• 2+ Years Retail store management or supervisor experience or People Management Experience
• Direct the daily work within the store when manager on-duty – determining sales techniques, dividing work, scheduling, monitoring and implementing compliance measures and loss prevention techniques, maintaining merchandising and cleanliness standards
• Meet operational expectations by administering company policies and implementing and maintaining high retail standards as set forth by the Store and Regional Manager
• Participate in hiring and on boarding of new employees– interviewing, selecting, training, setting rates of pay
• Engage in performance management of store personnel – handling employee complaints, delivering positive reinforcement, disciplining employees, appraising employee productivity, monitoring employee sales performance
• Contribute to the planning and control activities for the store’s annual operating budget
• Create, manage and monitor store work schedules
• Resolve customer inquiries and complaints

Assistant Store Manager Scarborough Mall Resume Examples & Samples

• Perform or assist in timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and employee separations
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work extra hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School
• Work in compliance with the provisions of the Act and the Company safety policies

NYX Assistant Store Manager Resume Examples & Samples

• 1-3 years of professional experience in the management of a retail store, preferably with a heavy customer traffic
• Strong interpersonal skills to communicate with confidence to both internal and external customers
• Passion for beauty!
• Ease at people management
• Excellent use of MS Word and Excel
• The excellent command of the English language is a must
• A strategic line of thought and a solid business understanding
• Proven ability to solve independently moderate to complex issues that may come up
• Flexible and showing initiative with a minimum guidance
• Excellent English knowledge

Assistant Store Manager, Ala Moana Resume Examples & Samples

• Opening and closing of the store
• Ensure that Customer complaints and feedback are handled appropriately and in a timely manner
• Maintain a cost conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative
• Enforce all sustainability policies that are implemented by the company both locally and globally

Assistant Store Manager, Southampton Resume Examples & Samples

• Ensure an elevated level of sales and service is practiced by all associates; lead by example
• Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximizesales
• Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff

ND Assistant Store Manager Resume Examples & Samples

• Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns
• Maintains a presence in the store by providing excellent customer service
• Ensures a clean, well-stocked store for customers
• At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures
• Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store
• Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts
• Supports Store Manager in loss prevention efforts
• Assumes certain management responsibilities in absence of Store Manager
• Follows all Company policies and procedures

Assistant Store Manager Streets Resume Examples & Samples

• Collaboration & Leadership
• Drive for Results
• Increase sales through flawless execution of corporate/store direction and rallying team support of Microsoft Retail Stores strategies
• Oversee and regularly monitor all operating processes, including staffing levels, scheduling, and payroll
• Ensure proper cash handling, merchandising, and inventory control processes are precisely communicated and followed
• Build loyalty in the customer base through steps of service and customer engagement
• Own an area of responsibility in the daily functions of the store
• Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money by learning, understanding, and following all company policies and practices
• Recruit, interview, hire, train, and develop employees while achieving all employment-related compliance requirements
• Engage, educate, excite, and empower employees and customers with the same level of passion and commitment
• Valid authorization to work in the U.S. is required; no visa sponsorship is available for this position
• Previous experience managing or training in retail technology/electronics industry is a plus
• College degree preferred
• This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. ‘Existing- Retail&#8217

Assistant Store Manager Williamson Rd Resume Examples & Samples

• Provide daily leadership and creating and sustaining a culture of employee engagement
• Passion for delivering customer care and building long term telationships
• No more than three moving violations or two at-fault accidents in the last three years

The North Face Assistant Store Manager Providence Place Resume Examples & Samples

• Training and Coaching: partners with Store Manager to supervise and conduct staff training; ensures that the Selling Supervisor is adequately educated to facilitate training activities for staff; reports training progress to the Store Manager and maintains staff training records; supervises stock room operations and ensures shipping and receiving standards and inventory integrity are maintained
• Years of Related Professional Experience: 3 or more
• Bachelor's degree or comparable combination of relevant education and experience. Three years of related experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales
• Ability to train and delegate effectively
• Strong verbal and written communication skills. Detail oriented

Assistant Store Manager, Merchandising Resume Examples & Samples

• Lead the selling team to achieve store goals in sales, clientele capture and customer service, among others
• Continually re-merchandise product to create impactful, on-trend statements while following Last Call visual presentation direction
• Develop a high performing team of associates by teaching, coaching and providing actionable feedback to drive performance
• Assess associate performance consistently and objectively
• Effectively communicate key information to associates, such as product knowledge, new store promotions, and all company expectations
• Identify current business trends. Communicate with store manager and merchants regarding merchandise needs and issues
• High School diploma. Bachelor’s degree in business or fashion preferred
• 2+ years of retail management experience
• 5+ years of retail experience preferred
• Responsible for operational execution in the stores following known SOPs
• Leads price changes, replenishment, floor-set changes and visual, promotional and marketing initiatives
• Oversees execution of multi-channel services ensuring execution that delivers top notch customer service
• Recommends hiring plans and strategies
• Helps recruit, hire, train and develop talent for the stores
• Addresses employee issues/conflicts and provides feedback, coaching and developmental opportunities
• Leads and executes compliance with Loss Prevention policies and procedures
• Experience in all aspects of Retail Leadership, service, operations and visual merchandising
• Proven leadership skills with the capability of developing and motivating employees
• Established time management and organizational skills
• Capable of building strong partnerships and working collaboratively to achieve goals
• Ability to work a flexible schedule including nights, weekends and holidays
• Ability to travel occasionally between stores and outside of state if necessary
• Assists management in maintaining building, equipment and grounds
• Conducts competitors survey at the direction of management using personal vehicle.*
• Carry out employee responsibilities in addition to management responsibilities, as required
• Ability to exercise sound judgement when receiving assignments, due dates, and general procedure
• Proficient in Microsoft Office Suite of Tools (Microsoft, Word, Excel and Outlook), PDI/Verifone/Topaz experience preferred
• Must be able to stand and/or walk for full shift, in addition to occasionally lift and/or carry up to 50 pounds from ground, to overhead and/or 60 pounds from ground to waist level (assisting in stocking/maintaining inventory levels.)

Related Job Titles

• • Managed a team of 20+ employees, providing coaching and development that led to a 15% increase in overall staff performance.
• • Pioneered a new inventory management system which reduced shrinkage by 25% within the first year of implementation.
• • Oversaw daily operations ensuring compliance with company policies and standards, resulting in a 10% sales increase for the fiscal year.
• • Devised strategies to optimize customer experience, increasing customer satisfaction ratings by 30%.
• • Collaborated with the management team on marketing campaigns that drove a 20% increase in store traffic.
• • Enhanced visual merchandising, resulting in a 5% increase in average transaction value.
• • Implemented targeted sales training, elevating the team's selling techniques and contributing to a 12% growth in sales YOY.
• • Optimized stockroom operations, which led to a 35% improvement in stock handling efficiency.
• • Successfully managed and achieved sales targets for 4 consecutive quarters, outperforming company average by 8%.
• • Spearheaded a customer loyalty program that improved customer retention rates by 25%.
• • Assisted in managing store operations, contributing to a store profitability increase of 6% in one year.
• • Improved S.H.O.W. service delivery, directly leading to a 40% reduction in customer complaints.
• • Designed an employee incentive program that increased staff engagement by 50%.
• • Coordinated with the product team on the introduction of new product lines, increasing variety and store appeal.

5 Retail Assistant Store Manager Resume Examples & Guide for 2024

Your retail assistant store manager resume must demonstrate robust customer service skills. Highlight your ability to lead and motivate a team to drive sales and provide exceptional service. Ensure your resume showcases your experience with inventory management and merchandising. Your proven track record in these areas will be crucial for your next role.

All resume examples in this guide

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

You may struggle to convey your vast range of responsibilities as a retail assistant store manager on your resume in a way that stands out to employers. Our guide will offer you targeted tips to articulate your skills and experiences clearly, ensuring your application shines among the competition.

• Sample industry-leading professional resumes for inspiration and retail assistant store manager resume-writing know-how.
• Focus recruiters' attention on what matters most - your unique experience, achievements, and skills.
• Write various resume sections to ensure you meet at least 95% of all job requirements.
• Balance your retail assistant store manager technical expertise with personality to stand out amongst candidates.

If the retail assistant store manager resume isn't the right one for you, take a look at other related guides we have:

• High End Retail Resume Example
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• Sales Advisor Resume Example
• Territory Sales Manager Resume Example
• Sales Executive Resume Example
• Senior Sales Engineer Resume Example
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• Sales Account Manager Resume Example
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• Store Manager Retail Resume Example

Is there a correct way to format your retail assistant store manager resume?

This is a tricky question. While skimming over your resume, recruiters will be looking at your experience and the message your profile conveys. That's why your resume format needs to be clear and concise, serving to supplement and organize your experience. Professional best practices point that the best retail assistant store manager resumes:

• Follow the reverse chronological order, where the most recent experience items are presented first . This is to keep your expertise succinct and to show recruiters your career growth over the years;
• Have a clearly defined header that includes all relevant contact information and a portfolio or a LinkedIn link. In some countries, it is acceptable to include a professional photo , so that your application is more memorable;
• Feature the most important retail assistant store manager resume sections towards the top, e.g. summary, skills, and experience. That way, recruiters can immediately find information that is relevant to the role;
• Take up no more than two pages - and two pages are the exception for more experienced professionals. Keep your expertise to the point and use your retail assistant store manager resume real estate wisely .
• Selecting modern, yet simple fonts, e.g. Rubik, Lato, etc., would help your application stand out;
• Many candidates stick with the tried-and-tested Arial or Times New Roman, but you'd want your retail assistant store manager resume to be a bit more unique;
• The ATS can read all serif and sans-serif fonts, so you should avoid fancy, formal script (or cursive) fonts.

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Mention specific courses or projects that are pertinent to the job you're applying for.

Essential sections that should make up your retail assistant store manager resume include:

• The header - with your contact details (e.g. email and telephone number), link to your portfolio, and headline
• The summary (or objective) - to spotlight the peaks of your professional career, so far
• The experience section - with up to six bullets per role to detail specific outcomes
• The skills list - to provide a healthy mix between your personal and professional talents
• The education and certification - showing your most relevant degrees and certificates to the retail assistant store manager role

What recruiters want to see on your resume:

• Proven experience in retail management, including staff supervision, scheduling, and inventory control.
• Strong leadership skills to effectively motivate and manage a team of sales associates.
• Excellent customer service skills, with the ability to handle and resolve customer issues or complaints.
• Familiarity with sales and target metrics, with a track record of achieving or surpassing company goals.
• Knowledge of visual merchandising, merchandising planning, and the ability to maintain an organized and appealing store environment.

What is the resume experience section and how to write one for your past roles

The experience section in a retail assistant store manager resume is critical for your profile and overall application. It should not only display your work history, but also highlight your achievements in previous roles .

Many candidates either simply list their duties or provide excessive details about past, irrelevant jobs. A more effective approach involves first examining the job advertisement for keywords - specifically, skills essential for the role . Then, demonstrate these key requirements throughout different parts of your resume, using accomplishments from your roles.

Format each bullet point in your experience section by starting with a strong action verb . Follow this with a description of your role and its impact on the team or organization.

Aim to include three to five bullet points for each role.

Finally, gain insights into how professionals have crafted their retail assistant store manager resume experience sections by exploring some best practice examples.

• Steered a team of 25+ employees, achieving a consistent 95% customer satisfaction rate and a 30% year-over-year increase in loyalty program sign-ups.
• Implemented a targeted merchandising strategy that elevated sales by 20% within the first year, focusing on high-margin products.
• Managed store operations to maintain compliance with corporate policies, reducing loss rates by 15% through enhanced inventory management techniques.
• Championed a store-wide initiative to integrate an omnichannel retail system, boosting online sales pickup by 40%.
• Cultivated a dynamic workplace environment, directly resulting in a 50% decrease in staff turnover and a 25% increase in employee productivity.
• Orchestrated a seasonal marketing campaign that drove a 22% increase in Q4 revenue compared to the previous year.
• Pioneered a customer relations management system that enhanced customer retention by 18% within two years.
• Conducted rigorous competitor analysis, enabling the redirection of marketing budgets towards high-return channels and products.
• Optimized inventory turnover, resulting in a 35% reduction in overstock and a boost in store profitability.
• Led cross-functional teams on the floor, contributing to a cumulative sales increase of over $1M in underperforming departments.
• Launched a staff training program on customer service excellence, which dramatically improved in-store experiences and customer feedback.
• Supervised store remodeling and rebranding efforts, which led to a 15% year-over-year growth in foot traffic.
• Directed the daily operations of a high-volume store, achieving a record low in shrinkage rates at 2% below industry standards.
• Managed a product expansion project that incorporated 100+ new SKUs effectively, expanding market reach and diversifying revenue streams.
• Coordinated with supply chain partners to cut down lead times by 30%, enhancing the availability of high-demand products.
• Facilitated the implementation of a new point of sale system which increased transaction speed by 25%, improving customer throughput.
• Executed strategic workforce planning, aligning staff strengths with peak sales periods, leading to a decrease in overtime costs by 20%.
• Guided the store through three intensive holiday seasons, each surpassing the last in sales volume and staff efficiency.
• Implemented data-driven stock management techniques, achieving a record year with less than 1% discrepancies in annual inventory audits.
• Enhanced the in-store digital experience by integrating interactive displays, leading to an interactive shopping experience and a 10% increase in tech product sales.
• Partnered with HR to develop a leadership training program for high-potential associates, yielding an internal promotion rate of 30%.
• Strategic leader in driving operational excellence, resulting in being awarded 'Store of the Quarter' for exceptional performance in Q2 and Q3 of 2021.
• Negotiated with vendors to secure promotional materials and displays, increasing brand visibility and contributing to a 12% rise in premium product lines.
• Played a key role in expanding the store's social media presence, successfully launching online promotions that translated to a 20% increase in in-store visits.

Quantifying impact on your resume

• Include the percentage increase in overall store sales during your tenure to demonstrate revenue growth.
• Specify the dollar amount of annual cost savings achieved through effective inventory management.
• Highlight the number of staff members you trained and developed to show leadership and team-building skills.
• Mention the decrease in staff turnover rate to underline your effectiveness in staff retention.
• Quantify the improvement in customer satisfaction scores to showcase your focus on customer service excellence.
• List the number of successful promotional events managed to present your marketing and organizational capabilities.
• Detail the reduction in operational costs you achieved by implementing efficient processes and procedures.
• State the number of new product lines introduced under your supervision to reflect your innovative approach to sales.

Action verbs for your retail assistant store manager resume

No experience, no problem: writing your retail assistant store manager resume

You're quite set on the retail assistant store manager role of your dreams and think your application may add further value to your potential employers. Yet, you have no work experience . Here's how you can curate your resume to substitute your lack of experience:

• Don't list every single role you've had so far, but focus on ones that would align with the job you're applying for
• Include any valid experience in the field - whether it's at research or intern level
• Highlight the soft skills you'd bring about - those personality traits that have an added value to your application
• Focus on your education and certifications, if they make sense for the role.

Recommended reads:

• How to List a Major & Minor on Your Resume (with Examples)
• How to List Continuing Education on Your Resume

List your educational qualifications and certifications in reverse chronological order.

In-demand hard skills and soft skills for your retail assistant store manager resume

A vital element for any retail assistant store manager resume is the presentation of your skill set.

Recruiters always take the time to assess your:

• Technological proficiency or hard skills - which software and technologies can you use and at what level?
• People/personal or soft skills - how apt are you at communicating your ideas across effectively? Are you resilient to change?

The ideal candidate presents the perfect balance of hard skills and soft skills all through the resume, but more particular within a dedicated skills section.

Building your retail assistant store manager skills section, you should:

• List up to six skills that answer the requirements and are unique to your expertise.
• Include a soft skill (or two) that defines you as a person and professional - perhaps looking back on feedback you've received from previous managers, etc.
• Create up to two skills sections that are organized based on the types of skills you list (e.g. "technical skills", "soft skills", "retail assistant store manager skills", etc.).
• If you happen to have technical certifications that are vital to the industry and really impressive, include their names within your skills section.

At times, it really is frustrating to think back on all the skills you possess and discover the best way to communicate them across.

We understand this challenge - that's why we've prepared two lists (of hard skills and soft skills) to help you build your next resume, quicker and more efficiently:

Top skills for your retail assistant store manager resume:

Inventory Management

Sales and Customer Service

Merchandising Strategies

Cash Handling

Point of Sale (POS) Systems

Scheduling and Payroll

Loss Prevention Techniques

Report Generation and Analysis

Staff Training and Development

Visual Merchandising

Communication

Problem-Solving

Adaptability

Time Management

Attention to Detail

Customer Focus

Decision Making

Conflict Resolution

Always remember that your retail assistant store manager certifications can be quantified across different resume sections, like your experience, summary, or objective. For example, you could include concise details within the expertise bullets of how the specific certificate has improved your on-the-job performance.

Certifications and education: in-demand sections for your retail assistant store manager resume

Your academic background in the form of certifications on your resume and your higher degree education is important to your application.

The certifications and education sections pinpoint a variety of hard and soft skills you possess, as well as your dedication to the industry.

Add relevant certificates to your retail assistant store manager resume by:

• Add special achievements or recognitions you've received during your education or certification, only if they're really noteworthy and/or applicable to the role
• Be concise - don't list every and any certificate you've obtained through your career, but instead, select the ones that would be most impressive to the role
• Include the name of the certificate or degree, institution, graduation dates, and certificate license numbers (if possible)
• Organize your education in reverse chronological format, starting with the latest degree you have that's most applicable for the role

Think of the education and certification sections as the further credibility your retail assistant store manager resume needs to pinpoint your success.

Now, if you're stuck on these resume sections, we've curated a list of the most popular technical certificates across the industry.

Have a look, below:

The top 5 certifications for your retail assistant store manager resume:

• Certified Retail Manager (CRM) - National Retail Federation (NRF)
• Professional Retail Store Maintenance (PRSM) - Professional Retail Store Maintenance Association
• Retail Management Certificate (RMC) - Western Association of Food Chains (WAFC)
• Certified Sales Professional (CSP) - Retail Industry Leaders Association (RILA)
• National Professional Certification in Retail Management (NPCRM) - National Retail Federation Foundation (NRFF)

The more trusted the organization you've attained your certificate (or degree) from, the more credible your skill set would be.

• Perfecting the Education Section on Your Resume
• How To Include Your Relevant Coursework On A Resume

Professional summary or objective for your retail assistant store manager resume

retail assistant store manager candidates sometimes get confused between the difference of a resume summary and a resume objective.

Which one should you be using?

Remember that the:

• Resume objective has more to do with your dreams and goals for your career. Within it, you have the opportunity to showcase to recruiters why your application is an important one and, at the same time, help them imagine what your impact on the role, team, and company would be.
• Resume summary should recount key achievements, tailored for the role, through your career. Allowing recruiters to quickly scan and understand the breadth of your retail assistant store manager expertise.

The resume objectives are always an excellent choice for candidates starting off their career, while the resume summary is more fitting for experienced candidates.

No matter if you chose a summary or objective, get some extra inspiration from real-world professional retail assistant store manager resumes:

Resume summaries for a retail assistant store manager job

• Dedicated retail professional with over 8 years of progressive experience managing store operations, staff training, and customer relations for high-volume retail chains. Adept in inventory management and merchandising, with a proven track record of increasing sales by 30% within a fiscal year through strategic marketing and outstanding customer service. Seeking to leverage expertise in team leadership and revenue growth in a dynamic retail environment.
• Results-driven leader with a history of success in the hospitality sector, now eager to transition to the retail industry. Over a decade of experience managing hotel operations and cross-functional teams, consistently exceeding performance targets and guest satisfaction ratings by 15%. Proficient in staff training and procurement, aims to translate strong operational management and customer service skills to a new challenge in retail.
• Former finance professional with 5 years of experience in customer advising and portfolio management for a major bank, looking to capitalize on strong interpersonal and analytical skills in a retail assistant store manager capacity. A detail-oriented and results-focused individual with a passion for delivering exceptional customer experiences and driving sales success through team motivation and financial acumen.
• Academically trained in business administration with a specialization in marketing, yet without direct retail management experience; demonstrates a keen interest in learning the ropes of retail from the ground up. Brings an understanding of consumer behavior, enthusiasm for hands-on customer service, and a fresh perspective to meeting sales goals and fostering a collaborative store culture.
• As a recent business graduate with hands-on experience in project management and leadership in university societies, I am eager to embark on a career in retail management. Possessing a strong commitment to developing stellar customer experiences and driving brand loyalty. Exceptional communication and analytical skills honed through academic and extracurricular endeavors, with the objective of contributing to the success of a forward-thinking retail team.

Extra sections to include in your retail assistant store manager resume

What should you do if you happen to have some space left on your resume, and want to highlight other aspects of your profile that you deem are relevant to the role? Add to your retail assistant store manager resume some of these personal and professional sections:

• Passions/Interests - to detail how you spend both your personal and professional time, invested in various hobbies;
• Awards - to present those niche accolades that make your experience unique;
• Publications - an excellent choice for professionals, who have just graduated from university or are used to a more academic setting;
• Volunteering - your footprint within your local (or national/international) community.

Key takeaways

• The layout of your resume should take into consideration your professional background while integrating vital sections and design elements;
• Highlight your most pertinent achievements for the role all through different sections;
• Be very specific when selecting your certifications, hard skills, and soft skills to showcase the best of your talents;
• Include within the top one-third of your retail assistant store manager resume a header and summary to help recruiters understand your experience and allocate your contact details. A skills box is optional, but it will help you align your expertise with the role;
• Detail the full extent of your professional experience with specific bullets that focus on tasks, actions, and outcomes.

Looking to build your own Retail Assistant Store Manager resume?

• Resume Examples

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Assistant Store Manager Resume Examples

Writing a great assistant store manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

Create your resume Select from 7 professional resume templates

If you're looking for inspiration when it comes to drafting your own assistant store manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the assistant store manager job you're after.

or download as PDF

Essential Components of an Assistant Store Manager Resume

A compelling resume is a cornerstone for landing the Assistant Store Manager position you're aiming for. It's a reflection of your professional expertise, leadership qualities, and your ability to thrive in a retail environment. Understanding the critical elements of an effective Assistant Store Manager resume can set you apart in the job market. Let's delve into the essential sections of a resume, discuss their significance, and explore strategies to make your application shine.

1. Contact Information

At the forefront of your resume should be your contact information . This section is vital for employers to reach out to you. Ensure that your details are up-to-date and presented clearly.

Include your full name, phone number, and a professional email address. A professional email typically consists of your first and last name. You may also list your city and state, while your full home address is optional. Consider adding your LinkedIn profile or professional portfolio links to provide employers with additional insights into your qualifications.

Position this information prominently at the top of your resume and double-check for accuracy to ensure you don't miss out on any opportunities due to incorrect contact details.

2. Objective or Summary Statement

The " Objective or Summary Statement " serves as a concise introduction to your professional background, situated right after your contact information. It should quickly capture the attention of hiring managers.

For an Assistant Store Manager, this statement should highlight your management experience, retail expertise, and leadership capabilities. Whether you opt for an objective statement, which outlines your career goals, or a summary statement, which emphasizes your past achievements, ensure it aligns with the specific Assistant Store Manager role you're applying for.

Related : Top Assistant Store Manager Resume Objective Examples

3. Work Experience

The Work Experience section is a testament to your professional journey. It's where you showcase your relevant past roles, emphasizing your leadership and customer service skills.

List positions that are pertinent to the Assistant Store Manager role, including company names, your titles, dates of employment, and a brief description of your responsibilities and achievements. Use action verbs to begin each bullet point and quantify your successes whenever possible.

Highlight transferable skills from any retail or customer service roles you've held, particularly if you lack direct experience as an Assistant Store Manager.

4. Skills and Competencies

The " Skills and Competencies " section is your opportunity to display the hard and soft skills that qualify you for the Assistant Store Manager position.

Hard skills might include inventory management, sales forecasting, budgeting, and proficiency in retail management software. Soft skills are equally important, encompassing customer service, communication, leadership, problem-solving, organization, teamwork, and time management.

Provide concrete examples of how you've applied these skills in practice to give employers a clear picture of your capabilities.

Related : Assistant Store Manager Skills: Definition and Examples

5. Education and Certifications

Under Education and Certifications , list your highest level of education, relevant courses, and any professional certifications that pertain to retail or management. This section can also include ongoing education efforts, showcasing your commitment to professional development.

While a strong educational background is beneficial, remember that practical experience and demonstrated skills are often equally, if not more, valued in the retail industry.

Related : Assistant Store Manager Certifications

6. Leadership and Team Management Experiences

As an Assistant Store Manager, your ability to lead and manage a team is crucial. Highlight any previous positions where you've successfully led a team, detailing your approach to goal-setting, delegation, training, and problem-solving.

Emphasize any significant outcomes, such as increased sales or improved team efficiency, to demonstrate your leadership effectiveness.

7. Achievements and Awards

In the " Achievements and Awards " section, spotlight any notable accomplishments or recognitions that underscore your suitability for the Assistant Store Manager role. Provide context for these achievements to give potential employers a sense of the impact you've made in previous positions.

Also, consider including any additional training or certifications that are relevant to retail management or customer service, as these can further illustrate your dedication to excelling in your career.

Related Resume Examples

• Store Assistant Manager
• Store Assistant
• Store Manager
• Liquor Store Manager
• Retail Store Manager
• Store Associate

Assistant Store Manager Resume Samples

An assistant store manager renders support to the store manager in achieving the store productivity goals. The major duties and responsibilities listed in the Assistant Store Manager Resume comprise of managing payroll, managing budgets, ensuring employee performance, helping store manager in identifying hiring needs, ensuring that the store staff personnel deliver exceptional customer service, checking cleanliness of stores department, ensuring stock supplies, checking the adherence of store policies and regulations, overseeing and coordinating the planning, delegating and organizing of work among staff.

The summary of skills and qualifications to be mentioned in successful resumes should include strong interpersonal skills, the ability to deal with problems, fast thinking capacities, merchandising skills, sales-orientation skills, relevant computer knowledge, and relationship management techniques. As with other retail positions, this role also requires the incumbents to have a high school diploma to the least.

• Resume Samples
• Assistant Store Manager

Assistant Store Manager/Store Manager Resume

Headline : Assistant Store Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems. Talented focused on process improvement and on-time project delivery. Budgeting and forecasting specialist, with advanced knowledge of Microsoft word, excel, and data entry programs. Dependable bringing management experience and a willingness to take on added responsibility to meet tight deadlines.

Skills : Exceptional Interpersonal Communication, Effective Leader, Budget Development, Staff Training/development, Employee Scheduling, Consistently Meet Goals, Efficient Multi-tasker, Conflict Resolution

Description :

• Created company's first employee manual including training and development.
• Liaised with vendors to order and maintained the inventory of office supplies.
• Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliations.
• Managed staff of 2 sales associates, 15 team leaders, and 3 assistant managers.
• Assigned employees to specific duties to best meet the needs of the store.
• Instructed staff on appropriately handling difficult and complicated sales.
• Examined merchandise to verify that it was correctly priced and displayed.
• Increased profits through effective sales training and troubleshooting profit loss areas.
• Assisted in determining staffing needs, recruited store employees and coordinated shift schedules to ensure appropriate coverage.
• Kept management informed of significant changes in regard to payment habits and issues.

Assistant Store Manager Resume

Objective : Assistant Store Manager with 3 plus years of experience, driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction. To secure a position where my current skills will be put to use and the opportunity to expand my knowledge in new areas as available.

Skills : Micrsoft Ofiice, Microsoft Excel, Communications, Administrative Assistant, Payroll, Social Media Management

• Greeting customers in a timely and positive manner to create a positive sales/buying experience for the customer.
• Identifying the customer's needs and providing information related to products and services.
• Completing training on all handsets in order to communicate the key features and benefit of each to new and existing customers.
• Handling all administrative aspects of the sale including paperwork to establish service.
• Performing sales tracking and related reporting, maintaining floor stocking levels, displays and helping ensure that the store is clean and presentable to customers.
• Training, coaching and mentoring staff to ensure smooth adoption of the new program.
• Training new cashiers on procedures, customer service, and sales techniques.
• Building relationships with customers and the community to establish long-term business growth.
• Offering exceptional customer service to differentiate and promote the company brand.

Objective : Hardworking Assistant Store Manager versed in all aspects of running a high volume store, including opening and closing procedures, banking, merchandising and recruiting. To work for a leading cutting edge company that offers room to grow and advance my selling skills, a company with an established product that offers and expects integrity.

Skills : Inventory Management, Safety And Compliance, Quality Control, Hiring And Training

• Practiced and executed all store regulations/policies in a professional manner.
• Created a comfortable and happy environment for every customer, returning or new.
• Responsible for the overall teaching and training within the store, and identifying associates that were ready for the next level in their careers.
• Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
• Communicated store policy violations to the leadership team in a timely manner.
• Offered direction and gave constructive feedback to motivate team members.
• Informed customers about all product-line and services offered by the company.
• Offered exceptional customer service to differentiate and promote the company brand.
• Completed floor replenishments to guarantee size availability and promote customer satisfaction.

Assistant Store Manager Sales Resume

Headline : Conscientious Assistant Store Manager, effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. Dedicated to hiring top-notch sales associates and assuring that store operation run smoothly.

Skills : Excellent Customer Service, Staff Training And Development, Customer Relations, Customer-oriented, Strategic Thinker, Goal-oriented, Detail-oriented, Hourly Shift Management

• Promoted from Customer Service Manager to Assistant Store Manager within 5 months.
• Reported to the District Manager, and Store Manager regarding all store and staff issues.
• Trained and developed new associates on POS system and key sales tactics.
• Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes.
• Multi-tasked to keep all assigned projects running effectively and efficiently.
• Examined job orders to determine the quantity, stock specifications, colors, and special printing instructions.

Assistant Store Manager / Inside Sales Resume

Objective : Assistant Store Manager with 4 plus years of experience driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction. Seeking to obtain an Assistant Manager position with a great company, which will provide a challenge, valuable supervisory experience, and opportunity for career advancement. I would love to advance my career in a challenging but fulfilling role that will benefit from good interpersonal skills and multi-tasking ability.

Skills : Leadership, Career Development, Communication, Conflict Resolution, Goal Planning, Succession Planning, Directs Others, Self Starter, Enforces Policies, Performance Review, Employee Relations, Time Management, Customer Service, Microsoft Office, Detail Oriented

• Communicated clearly, concisely and accurately in order to ensure effective store operations.
• Filtered communication to the shift team as directed by the Store Manager.
• Contributed to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the Store Manager.
• Demonstrated integrity, honesty, and knowledge that promote the culture, values, and mission.
• Maintained and modeled a calm demeanor during periods of high volume or unusual events to keep store operating to standard and set a positive example for the shift team.
• Developed positive relationships with shift team by understanding and addressing individual motivation, needs, and concerns.
• Engaged in conversation with customers to understand customer needs and the needs of the community in which the store is located.
• Reviewed store environment and key business indicators to identify problems, concerns, and opportunities for improvement in order to provide coaching and direction to the shift team to achieve operational goals.
• Communicated ideas to the Store Manager for broader areas of improvement.

Assistant Store Manager, Operations Resume

Summary : Service-oriented Assistant Store Manager with 9 years in grocery and natural foods stores. Extensive experience in hiring and training staff, cost management, loss prevention, and safety compliance. Have a background in cash handling, check out, stocking, bagging, and inventory control. Seeks a varied role that will allow me to consolidate both my education and professional background in various management positions to expand my knowledge and provide opportunities for personal and professional growth in a field that relates to my degree.

Skills : Customer Service Representative, Money Handling, Inventory Management, Cashier, Computer 65 Wpm, Microsoft Excel, PowerPoint & Word, Mac/PC OS, Written & Verbal Communication, Hospitality Services, Cashier Services, Organization, Teamwork, Multitasking, Self Motivation, Media Networking

• Consistently creating a welcoming environment for the customer by greeting and assisting as well as quickly responding to customer inquiries and needs.
• Demonstrating the desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers.
• Assisting the Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise.
• Utilizing company tools to diagnose opportunities and develops action plans to improve performance.
• Forecasting the business, focusing on productivity to meet sales goals.
• Identifying opportunities to drive traffic into the store through community events.
• Regularly communicating with the Store Manager to discuss strengths, opportunities, and trends in business.
• Assisting the Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets.

Assistant Store Manager I Resume

Summary : Hard working and energetic Assistant Store Manager and a collaborative team player who works well in a challenging, fast-paced environment where interpersonal and communication skills are vital. Proficient in quickly assessing customer needs and developing solutions. Career objective is to obtain a position with leadership responsibilities including organizing, problem-solving and planning in a people-oriented company where I can maximize my customer service experience in a challenging environment to achieve goals.

Skills : Customer Service, Management, Customer Relationship Management, Sales, Sales Support, Project Management, Problem Resolution, Windows, Mac OS X, Office Management, Operations

• Following the company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
• At the Store Manager's direction, assisting in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensuring that merchandise is presented according to established practices and store manager direction.
• Utilizing merchandise fixtures properly including presentation, product pricing, and signage.
• Assisting in ensuring the financial integrity of the store through strict cash accountability, key control, and adherence to company security practices and cash control procedures.
• Tracking all deliveries to store and product movement within the store to ensure effective inventory management.
• Managing operations to ensure customer service and merchandise presentation standards are met.
• Supervising all staff, including assistant managers and all other store personnel.
• Monitoring staffing, scheduling, and training to promote career growth and job satisfaction for employees.

Senior Assistant Store Manager Resume

Summary : Motivated Assistant Store Manager with 14 years of experience, practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs. My objective is to expand leadership responsibilities, improve organizational ability to exceed corporate goals, and help honor all long-term commitments made to customers, stockholders, employees and the communities in which we live.

Skills : Microsoft Office, Senior Management, Logistics Management, Retail Management, Customer Service, Hiring

• Estimated food consumption, placed orders with suppliers, and scheduled delivery of fresh food and beverages.
• Directed cleaning of kitchen and dining areas to maintain sanitation standards, and kept appropriate records.
• Monitored actions of staff and customers to ensure that health and safety standards are obeyed.
• Counted inventory, kept a bill ledger of all the truck orders that are placed during each month balance transfers we do with other stores.
• Maintained an adequate inventory supply to prevent depletion of resources daily, weekly and monthly reports are to be submitted timely to corporate offices routine inspections of food items ensure that food inventories are continuously rotated in and out for freshness.
• Worked vigilantly to ensure compliance with all state and local health codes and regulations.
• Balanced budgetary projections with actual daily and monthly transactions.
• Met with local inspectors both weekly and monthly as may be required by statute, monitoring equipment to maintain safety and health standards, and attending periodic training to keep abreast of any changing regulations.

Summary : A senior Assistant Store Manager with over 8 years of experience. Looking to obtain a position that will use my extensive management skills in a continuously growth-oriented environment. Outstanding communication talents with proven ability to build and lead highly efficient teams, to develop direct reports, and to convey information and expectations in understandable terms. Wide experience in production, logistics and retail management, sales management, operations management, and business development. Advanced computer skills include Kronos, Excel, PowerPoint, Word, Outlook, and Access.

Skills : Customer Relationship Management, Executive Management, Business Development, Human Resources, Office Management

• Driving profitability throughout the store through effective merchandising coaching and building employees maintaining inventory levels and monitoring shrink direct supervisor for all employees.
• Responsible for ensuring employee performance in achieving company-directed goals cash handling primary contact for all customer inquiries, responsible for ensuring customer satisfaction.
• Assisting the store manager with marketing, operations, credit management, and human resources management.
• Assisting in determining staffing needs, recruiting store employees and coordinating shift schedules to ensure appropriate coverage.
• Ensuring safety, loss prevention, and security practices are correctly followed according to policy.
• Assisting merchandising the store to company guidelines and store inventory levels to maximize sales and inventory turns.
• Making sure orders are accurately prepared and records are kept while maintaining stores operating system and maintenance.
• Maintaining a safe and clean store environment and determining and documenting locations of potential theft.

Assistant Store Manager/Sales Associate Resume

Summary : Assistant Store Manager with more than seven years of progressive management experience. Experienced with assembling sales teams focused on achieving sales goals and high customer satisfaction levels. Expertise in successfully managing all aspects of operations, merchandising, inventory control and implementing store and company programs and directives.

Skills : Customer Service, Organization Of Client Appreciation Events. Sales Management, Negotiation, Visual Merchandising. SVP, PDF, EDM, Microsoft Office, Illustrator, Adobe Photoshop.

• Responsible for daily sales and operations of the boutique.
• Ensured a high level of customer satisfaction by providing personalized service and client appreciation events.
• Managing the sales floor and supervising employees to complete the task and goals every day.
• Following proper procedures for managing the store, opening and closing, operation and everyday task.
• Accomplishments taking the store from a target store back to a star high volume store.
• Bringing the right team and by giving them the right training with the organization and reliable management plans.
• Managing customer product relations, including returns and exchanges, and answering any questions regarding return policy.
• Ensuring wholesale and retail customers are serviced and all needs are met.
• Maintaining quality service by establishing and enforcing organization standards.
• Maintaining inventory by checking merchandise to determine inventory levels, anticipating customer demand.

Table of Contents

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Assistant Store Manager Resume Examples

Introduction.

An Assistant Store Manager plays a crucial role in the smooth functioning of a retail store. They are responsible for overseeing the daily operations, managing staff, and ensuring excellent customer service. To land a job as an Assistant Store Manager, it is essential to have a well-crafted resume that showcases your skills and experience in the field. In this blog, we will provide you with two Assistant Store Manager resume examples, answer some frequently asked questions about creating a resume , and offer some tips and tricks to help you stand out from the competition.

Name: John Smith

Contact Information: – Phone: (555) 123-4567 – Email: [email protected]

Summary: Enthusiastic and dedicated Assistant Store Manager with 5+ years of experience in the retail industry. Skilled in team management, customer service, and inventory control. Strong leadership abilities and a passion for driving sales and achieving targets. Proven track record of increasing store profitability and customer satisfaction.

Experience: – Assistant Store Manager, XYZ Retail Store, City, State (2017-Present) – Sales Associate, ABC Retail Store, City, State (2014-2017)

Skills: – Team leadership – Customer service – Inventory management – Sales strategies – Staff training and development – Excellent communication and interpersonal skills

Education: – Bachelor’s Degree in Business Administration, University of XYZ, City, State (2014)

Name: Jane Doe

Contact Information: – Phone: (555) 987-6543 – Email: [email protected]

Summary: Results-driven Assistant Store Manager with 7+ years of extensive experience in the retail industry. Skilled in optimizing store operations, maximizing sales, and delivering exceptional customer service. Proven ability to motivate and lead teams to achieve targets. Strong analytical and problem-solving skills.

Experience: – Assistant Store Manager, ABC Retail Store, City, State (2015-Present) – Department Supervisor, DEF Retail Store, City, State (2012-2015) – Sales Associate, GHI Retail Store, City, State (2010-2012)

Skills: – Store operations management – Sales and promotions – Team building and development – Inventory control – Customer relationship management – Proficient in POS systems and Microsoft Office Suite

Education: – Associate Degree in Business Management, City College, City, State (2010)

10 FAQs about Assistant Store Manager Resume Examples

1. What should be included in an Assistant Store Manager resume? – Contact information, a summary of qualifications, relevant work experience, key skills, and educational background.

2. How should I format my Assistant Store Manager resume? – Use a clean and professional format with clear headings, bullet points, and appropriate spacing.

3. What skills should I highlight in my resume? – Leadership, customer service, team management, sales strategies, and inventory control.

4. How should I describe my work experience? – Focus on your achievements and highlight specific examples of how you contributed to the success of the store.

5. Should I include my education on my resume? – Yes, include your highest level of education and any relevant certifications or training.

6. How long should my resume be? – Ideally, keep your resume to one or two pages.

7. Should I include references on my resume? – It’s not necessary to include references on your resume. However, have a separate list of references available upon request.

8. What keywords should I include in my resume? – Pay attention to the job description and use relevant keywords throughout your resume to demonstrate your fit for the position.

9. Should I customize my resume for each job application? – Yes, tailoring your resume to the specific job posting can increase your chances of getting noticed by hiring managers.

10. Should I include a cover letter with my resume? – It’s always a good idea to include a cover letter that outlines your qualifications and why you are interested in the position.

Crafting a compelling Assistant Store Manager resume is crucial for landing your dream job. By highlighting your skills, experience, and achievements, you can demonstrate to potential employers that you are the ideal candidate for the position. Use the provided resume examples as a guide, and don’t forget to customize your resume for each job application. With a well-crafted resume, you can impress hiring managers and increase your chances of being invited for an interview. Good luck!

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Introducing John Smith: Your Expert Resume Writer, Cover Letter Specialist, and Career Coach. Meet John Smith, your dedicated partner in crafting the perfect resume, compelling cover letter, and charting your career path to success. With a passion for helping individuals reach their professional aspirations, John brings a wealth of expertise to the table as a resume writer, cover letter specialist, and career coach.

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7 Assistant Manager Resume Examples for 2024

Assistant Manager

Best for senior and mid-level candidates

There’s plenty of room in our elegant resume template to add your professional experience while impressing recruiters with a sleek design.

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Assistant Manager Resume

• Assistant Manager Resumes by Retail Roles
• Assistant Manager Resumes by Role
• Write an Assistant Manager Resume

An assistant manager’s job is to help organize and run daily operations. The assistant manager works for the manager, taking on any duties required, and must be capable of filling in for them whenever needed.

Your responsibilities include, but are not limited to, hiring and training sales associates, tracking and ordering inventory, ensuring the sales team meets its goals, and that customers are satisfied. 

Listing all of these  skills on your resume  can feel a bit overwhelming.  We reviewed countless assistant manager resumes learning what works and what doesn’t, to help you get more interviews .

Our seven assistant manager resume samples and cover letter maker are a great place to start to help you land your next job in 2024.

or download as PDF

Why this resume works

• Placed at the top, it’s the first thing a prospective employer will see. 
• Read the job listing first to discover what they’re looking for and match your summary to their hiring needs, provided what you write is truthful.
• Your summary should showcase any specializations you’ve acquired over the years. 
• Showing a history of meeting goals is important, especially for an assistant manager. 
• You’ll have other areas on your resume to express your personality, but employers seek candidates who can get the job done—metrics express that quickly and powerfully.

Assistant Store Manager Resume

• If this is your first assistant store manager role, consider listing a  resume objective  to express your desire for the position and fill any extra space.
• Customize your objective by weaving in keywords from the job description and mentioning the business by name.
• Write your  resume skills  to match what the employer is seeking by reading the job description and thinking about the skills you’ve learned that precisely align.
• Keep your skill count at a manageable number (6–10), and don’t exaggerate.

Retail Assistant Manager Resume

• When writing your objective, try to list skills that match the job description keywords, provided what you’re writing is true.
• Keep your objective to a two-to-three-sentence snapshot of your best self and most relevant proficiencies.
• Your chance of getting an interview starts with a  well-written resume , so your retail assistant manager resume should give your potential employer quick, concise insight into who you are and what you have to offer.
• Reverse-chronological  resume formatting  allows the hiring manager to see what you’ve done most recently while reviewing further back in time if they choose.

Assistant General Manager Example

• Companies look to hire those who handle tasks like leading daily operations and generating profits simultaneously. If you have experience with any management tools, be sure to list them down too!

Assistant Branch Manager Resume

• If you’ve led a group before, you understand the actions to undertake to get the job done. Your leadership and software skills show employers that you know how to handle subordinates, delegate tasks, maintain accuracy in financial reports, and keep risks at a minimum.

Restaurant Assistant Manager Resume Example

• Your restaurant assistant manager  resume template  should be able to effortlessly tell the story of your history with the restaurant business.
• Double-check your resume  for easy readability while avoiding “filler” words or fluff. A keen manager will identify attempts to make a light resume longer and may question the truth behind what you write.
• Use metrics to show how you met your goals—numbers express impact better than words.
• Excellent metrics can include how many customers you greeted, the number of team members you collaborated with, or the percentage you helped increase revenue.

Gym Assistant Manager Resume

• A gym assistant manager position is a niche role. If you’re hoping to move into management or continue as an assistant manager at a new gym, you must already understand the overall industry.
• Read the  job description  carefully so you can  write your resume  to include the keywords listed.
• Words like managed, led, supervised, and conducted display the action you took when leading a team.
• If you’ve already been an assistant manager, you’ve likely racked up impressive numbers—sales, up-sells, member attrition, etc. Use these metrics to show your ability to perform. 
• When providing numbers and statistics, give them in the context of time—over what period did you achieve your goals?

Related resume guides

• Retail Manager

How to Write an Assistant Manager Resume

Follow these steps to show hiring managers you’re ready for the responsibility that comes with being an assistant manager: 

For an assistant manager role, you want to show how you’ve taken on more responsibility and grown as a leader over time. This means you’ll want to start with your most recent, most experienced job and leave the bottom of your resume for less relevant roles.

So, leave that cashier role you had six years ago at the bottom and add your retail associate and assistant management roles toward the top of your resume.

First assistant manager role? Write a career objective that tells hiring managers why you’re right for this role. It’s not enough to just say you’ve got the skills; be sure to customize these two or three sentences to the job description.

What do we mean by this? For instance, if a company’s job listing talks about wanting a leader who’s organized, good with people, and savvy with tech, those phrases are clues for you when writing an objective for your resume, which could look something like this:

Natural leader ready to serve as Fabric Outlet’s assistant store manager, where my outstanding organizational abilities, people skills, relationship building, and knowledge of computer-based management systems will ensure efficient and effective store operations at your brick-and-mortar location.

Assistant managers are needed in every industry, so tailor your resume to the exact role. If you’re applying to be an assistant manager at a gym, your resume skills and job description bullet points should reflect the requirements of that particular role.

As an example, you might want to place emphasis on sales and managing memberships. On the other hand, if you’re applying to be an assistant manager at a shoe store, you might emphasize team morale and managing store inventories.

Highlight these skills and job achievements in your resume, but you can go into more detail on your assistant manager cover letter .

Closely following our previous point, choose skills that match the exact position—and, of course, what you’re able to do. As an assistant manager at a hospital, you might need skills in staffing and a bachelor’s degree in nursing. In food service, assistant management skills might include training staff and managing payroll. In the hospitality industry, performance appraisals, record keeping, and writing standard operating procedures could all be skills pertinent for the assistant manager position.

Assistant Store Manager resume examples for 2024

An assistant store manager needs a variety of skills to excel in their role. Dr. John Leylegian Ph.D. , Associate Professor and Chair of Mechanical Engineering at Manhattan College, emphasizes the importance of coding and using professional-grade software packages. He believes that having the ability to code in VBA and use various software packages makes you more attractive to employers. In addition, non-technical skills such as communication are also important. Keith Hassell , Executive Director of Career & Professional Development at Sacred Heart University, agrees and suggests that soft skills such as oral communication, teamwork, and digital technology are equally important in today's job market. Dr. Mary Kern Ph.D., Associate Professor in the Department of Management at Zicklin School of Business at Baruch College, notes that the ability to use different forms of communication technology and to work with quantitative data for evidence-based management and decision-making are key skills that employers look for.

Assistant Store Manager resume example

How to format your assistant store manager resume:.

• Use the same job title on your resume as the one in the job application. For example, 'Assistant Store Manager.
• Quantify achievements in your work experience section, such as 'Increased sales by 10% through effective merchandising and pricing strategies.
• Limit your resume to one page, focusing on recent and relevant experience for the assistant store manager role.

Choose from 10+ customizable assistant store manager resume templates

Choose from a variety of easy-to-use assistant store manager resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your assistant store manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Assistant Store Manager resume format and sections

1. add contact information to your assistant store manager resume.

Assistant Store Manager Resume Contact Information Example # 1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | [email protected]

2. Add relevant education to your assistant store manager resume

Your resume's education section should include:

• The name of your school
• The date you graduated ( Month, Year or Year are both appropriate)
• The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

• Academic awards (Dean's List, Latin honors, etc. )
• GPA (if you're a recent graduate and your GPA was 3.5+)
• Extra certifications
• Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

• If you're a recent graduate, you might opt to place your education section above your experience section
• The more work experience you get, the shorter your education section should be
• List your education in reverse chronological order, with your most recent and high-ranking degrees first
• If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Assistant Store Manager Education

Assistant Store Manager Resume Relevant Education Example # 1

High School Diploma 2013 - 2015

Assistant Store Manager Resume Relevant Education Example # 2

Associate's Degree In Business 2011 - 2013

Northeastern University Boston, MA

3. Next, create an assistant store manager skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

• Include 6-12 skills, in bullet point form
• List mostly hard skills ; soft skills are hard to test
• Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an assistant store manager resume

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Top Skills for an Assistant Store Manager

• Store Management , 8.5%
• Payroll , 7.8%
• Loss Prevention , 5.6%
• Sales Floor , 4.9%
• Other Skills , 73.2%

4. List your assistant store manager experience

The most important part of any resume for an assistant store manager is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of assistant store managers" and "Managed a team of 6 assistant store managers over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

• Implemented program policies and procedures.
• Aided the Sign Language Interpreter Program to arrange internships through direct mailings and contacting new potential internship sites.
• Served as a positive academic role model and mentor support.
• Trained three professors to teach English as a Second Language by providing each with orientation of the program.
• Maintained employee database utilizing PeopleSoft.
• Developed customized IT training solutions based on C-Level executives and department managers.
• Presented custom solutions to C-Level executives and key managers in IT, HR and Talent Development.
• Developed rapport with client C-Level personnel and maintained strong working relationships.
• Maintained accurate reporting utilizing a CRM system.
• Composed and presented complex written and PowerPoint presentations.
• Documented all patientmedical correspondence on assigned shift(vitals, JP'S, Foley's, Colonoscopy bagmeasurements, and phlebotomy.
• Performed phlebotomy, EKG, and collected stool and urine samples.
• Turned and repositioned bedfast patients, alone or with assistance to prevent bedsores.
• Worked as a PCA during college to gain valuable, hands-on experience in the medical field.)
• Accomplished CPR, First Aid, EKG Tech, Medical Office, and Clerical Office.
• Determined shipping methods for materials, using knowledge of shipping procedures, routes, and rates.
• Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
• Optimized engagement and performance of team members through recognition, communication, and planning and executing team bonding programs.TARGET CORPORATION
• Executed brand standards, including hiring, training, development, merchandising, guest service and logistics.
• Reduced controllable expenses by 10 percent as the Store Expense Owner by fiscal planning and weekly communication.

5. Highlight assistant store manager certifications on your resume

Specific assistant store manager certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your assistant store manager resume:

• Certified Nurse Assistant (CNA)
• Medical Assistant
• Food Safety Manager Certification
• Certified Management Accountant (CMA)
• Certified Medical Administrative Assistant (CMAA)
• Certified Food Manager (CFM)
• Dental Assistant (RDA)
• Certified Sales Professional (CSP)
• Certified Manager Certification (CM)
• Automotive Sales Professional

6. Finally, add an assistant store manager resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your assistant store manager resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common assistant store manager resume skills

• Store Management
• Loss Prevention
• Sales Floor
• Customer Inquiries
• Taking Care
• Store Sales
• Customer Service
• Home Health
• Retail Store
• Drive Sales
• Customer Complaints
• Bank Deposits
• Inventory Management
• Store Associates
• Human Resources
• Excellent Interpersonal
• Product Knowledge
• Cleanliness
• Customer Satisfaction
• Store Appearance
• Cash Handling
• Inventory Control
• Retail Environment
• Sales Associates
• Phone Calls
• Visual Standards
• Cash Control
• Direct Reports
• Performance Evaluations
• Sales Reports
• Cash Management
• Assist Store
• Sales Volume
• Store Opening
• Merchandise Displays
• District Management
• Develop Rapport
• Store Maintenance
• Develop Top
• Reading Comprehension
• Cash Receipts

Assistant Store Manager Jobs

Links to help optimize your assistant store manager resume.

• How To Write A Resume
• List Of Skills For Your Resume
• How To Write A Resume Summary Statement
• Action Words For Your Resume
• How To List References On Your Resume

Assistant Store Manager resume FAQs

How do you describe a store manager on a resume, how do you describe an assistant store manager position on a resume, what is the role of an assistant store manager, search for assistant store manager jobs.

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Assistant Retail Store Manager Job Description, Key Duties and Responsibilities

The main focus of the assistant retail store manager job description is to support the store manager in establishing and managing product knowledge experts and excellence customer service.

The assistant retail store manager is committed to building and sustaining a long term relationship with the organization’s customers by providing an environment that promotes the buying experience.

What Does an Assistant Retail Store Manager Do?

The assistant retail store manager is responsible for helping in the overall performance and operation of the store, which includes sales, operations, staff supervision, merchandising, training and development, expense control and loss prevention.

He/she is accountable for helping in driving sales and profitability.

The candidate for this role must adhere to all company guidelines, rules, procedures, and applicable state cum federal laws to ensure efficient daily operations.

The person must act as a role model and demonstrate high standards of performance by exhibiting those standards as given by the company.

The person must also have the ability to develop and maintain long term customer relationships, which is critical to the job.

He/she is among other things responsible for the daily operations of a location in the Customer Service Unit (CSU); making sure that all inventory requirements are carried out effectively, including organizing, securing, stocking, and returning items.

He/she will provide leadership, coaching, motivation, and guidance to the retail sales consultant team in order to achieve desired sales results and deliver a high customer experience.

He/she will collaborate with other company staff and leaders within and outside the team to create and maintain joint effort, and to ensure processes are efficient, and that organizational goals are met.

He/she will maintain a store environment that corresponds with established planograms, and make sure that current branding collateral is identifiable, as well as functional.

Assistant Retail Store Manager Job Description Example/Sample/Template

The following is an example of the assistant retail store manager’s job description, consisting of a list of vital duties, tasks, and responsibilities usually performed by individuals holding the position:

• Train store employees by reviewing and reexamining orientation to products and sales training materials
• Deliver training sessions; review employee job results and learning needs, and implement new product training
• Study company competition by visiting competing shops; then gather information such as prices, quality and style of competitive merchandise
• Buy inventory by researching evolving products; anticipate buyer interest; negotiate volume price breaks; place orders and verify receipt
• Attract clients and customers by creating display ideas; follow display suggestions and/or schedules; produce merchandise displayed in windows and showrooms, and on the sales floor
• Advertise goods by demonstrating products to customers
• Assist customers by giving them information; answering their questions; obtaining merchandise requested by the customer; completing payment transactions and afterwards prepare paid merchandise for delivery
• Organize sales and customer relations reports by categorizing and analyzing sales information; identify and investigate customer complaints
• Ensure a clean and safe store environment by developing evacuation routes; as well as identifying and documenting locations of potentially hazardous materials and chemicals
• Maintain inventory by checking commodities to determine stock levels; forecast customer demand
• Prepare reports by collating, summarizing, and interpreting information
• Ensure quality service by creating and enforcing organization standards
• Update professional knowledge by attending regular educational workshops; reviewing relevant professional publications; establishing personal cum professional networks, and participating in professional societies
• Contribute to team effort in order to accomplish organizational results as needed.

Assistant Retail Store Manager Job Description for Resume

To prepare a resume for this position the information contained in the sample job description above can be used in creating the employment history section of the resume.

Here is an example of assistant retail store manager resume , which you can use as a template in writing your resume for applying to the position.

Assistant Retail Store Manager Requirements – Knowledge, Skills, and Responsibilities for Career Success

Individuals seeking the position of assistant retail store manager are usually expected to possess the following attributes by employers:

• Must possess efficient verbal communication skills
• Must be creative on delivering services
• Must possess competitive analytical reasoning skills
• Must possess personal management skills
• Must be proficient in supply management functions
• Must be efficient in customer service functions
• Must possess effective presentation skills
• Strong ability to maintain basic safety procedures.

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