business studies case study 2022

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Top 40 Case Studies of 2022-23

A case about a unique partnership to bring public toilet facilities to Indian slums earned the top spot in the 2022-23 Top 40 Yale case studies round up.

Delving into the complex project management landscape of a partnership between governments, designers, academic, and NGOs in India, the Project Sammaan case study jumped to the #1 spot this year from #30 in 2021 based largely on its strong sales to academic institutions.

Cases on the uses of debt and equity at Hertz that took the top two spots last year continued their strong showing this year at #2 and #3.

Surprisingly, the abridged version of the Toyota 2010 case leapt from #40 in last year’s roundup to #4; perennial favorite Coffee 2016 took #5 and cases involving search funds, private equity, and Cadbury, another perennial favorite, rounded out the top 10.

CRDT compiled the Top 40 list by combining data from its case store, Google Analytics, and other measures of interest and adoption.

Other year-end data for 2022-23 showed that:

• 26K case users from 156 countries and all 50 U.S. states interacted with 191 Yale cases.
• Over fifty percent of case users came from outside the U.S. with India, Tanzania, and the Philippines making up the bulk.
• 22 cases on the list are "raw" and 18 "cooked."
• The top 40 cases were supervised by 21 different Yale SOM current and former faculty members, several supervising multiple cases.

All of the 2022-23 Top 40 cases are available for purchase from the Yale Management Media store .

And the Top 40 cases for 2022-23 are:

1 Project Sammaan

2 Hertz Global Holdings (A): Uses of Debt and Equity

3 Hertz Global Holdings (B): Uses of Debt and Equity 2020

4 Toyota 2010 (Abridged)

5 Coffee 2016

6 Searching for a Search Fund Structure: A Student Takes a Tour of Various Options

7 Gardner Denver

8 Search Fund Company Boards: How CEOs Can Build Boards to Help Them Thrive

10 Suwanee Lumber Company (B)

11 Marina Bay Sands

12 IBM Corporate Service Corps

13 Shake Shack IPO

14 Children's Premier

15 Hirtle Callaghan & Co

16 Volkswagen

18 Commonfund ESG

19 Alternative Meat Industry

20 Mastercard

21 Palm Oil 2016

22 Design at the Mayo Clinic

23 Mercy Corps

24 Mike Erwin: An accidental social entrepreneur

25 DonorsChoose.org

28 The Alibaba Group

29 Giant Bicycle: Bike-Sharing in Taipei

30 American Greetings

31 Air Canada

32 Achievement First

33 Tesla in Germany

34 Nielsen: How Will the Company Maintain Its Commitments to Multiple Stakeholder Groups?

35 Climate Change Capital

36 2011 Debt Limit Crisis: How Should the Fed Respond?

37 The Future of Malls: Was Decline Inevitable?

39 Herman Miller

40 AXA: Creating the New CR Metrics

7 Favorite Business Case Studies to Teach—and Why

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• Case Teaching
• Course Materials

FEATURED CASE STUDIES

The Army Crew Team . Emily Michelle David of CEIBS

ATH Technologies . Devin Shanthikumar of Paul Merage School of Business

Fabritek 1992 . Rob Austin of Ivey Business School

Lincoln Electric Co . Karin Schnarr of Wilfrid Laurier University

Pal’s Sudden Service—Scaling an Organizational Model to Drive Growth . Gary Pisano of Harvard Business School

The United States Air Force: ‘Chaos’ in the 99th Reconnaissance Squadron . Francesca Gino of Harvard Business School

Warren E. Buffett, 2015 . Robert F. Bruner of Darden School of Business

To dig into what makes a compelling case study, we asked seven experienced educators who teach with—and many who write—business case studies: “What is your favorite case to teach and why?”

The resulting list of case study favorites ranges in topics from operations management and organizational structure to rebel leaders and whodunnit dramas.

1. The Army Crew Team

Emily Michelle David, Assistant Professor of Management, China Europe International Business School (CEIBS)

“I love teaching  The Army Crew Team  case because it beautifully demonstrates how a team can be so much less than the sum of its parts.

I deliver the case to executives in a nearby state-of-the-art rowing facility that features rowing machines, professional coaches, and shiny red eight-person shells.

After going through the case, they hear testimonies from former members of Chinese national crew teams before carrying their own boat to the river for a test race.

The rich learning environment helps to vividly underscore one of the case’s core messages: competition can be a double-edged sword if not properly managed.

Executives in Emily Michelle David’s organizational behavior class participate in rowing activities at a nearby facility as part of her case delivery.

Despite working for an elite headhunting firm, the executives in my most recent class were surprised to realize how much they’ve allowed their own team-building responsibilities to lapse. In the MBA pre-course, this case often leads to a rich discussion about common traps that newcomers fall into (for example, trying to do too much, too soon), which helps to poise them to both stand out in the MBA as well as prepare them for the lateral team building they will soon engage in.

Finally, I love that the post-script always gets a good laugh and serves as an early lesson that organizational behavior courses will seldom give you foolproof solutions for specific problems but will, instead, arm you with the ability to think through issues more critically.”

2. ATH Technologies

Devin Shanthikumar, Associate Professor of Accounting, Paul Merage School of Business

“As a professor at UC Irvine’s Paul Merage School of Business, and before that at Harvard Business School, I have probably taught over 100 cases. I would like to say that my favorite case is my own,   Compass Box Whisky Company . But as fun as that case is, one case beats it:  ATH Technologies  by Robert Simons and Jennifer Packard.

ATH presents a young entrepreneurial company that is bought by a much larger company. As part of the merger, ATH gets an ‘earn-out’ deal—common among high-tech industries. The company, and the class, must decide what to do to achieve the stretch earn-out goals.

ATH captures a scenario we all want to be in at some point in our careers—being part of a young, exciting, growing organization. And a scenario we all will likely face—having stretch goals that seem almost unreachable.

It forces us, as a class, to really struggle with what to do at each stage.

After we read and discuss the A case, we find out what happens next, and discuss the B case, then the C, then D, and even E. At every stage, we can:

see how our decisions play out,

figure out how to build on our successes, and

address our failures.

The case is exciting, the class discussion is dynamic and energetic, and in the end, we all go home with a memorable ‘ah-ha!’ moment.

I have taught many great cases over my career, but none are quite as fun, memorable, and effective as ATH .”

3. Fabritek 1992

Rob Austin, Professor of Information Systems, Ivey Business School

“This might seem like an odd choice, but my favorite case to teach is an old operations case called  Fabritek 1992 .

The latest version of Fabritek 1992 is dated 2009, but it is my understanding that this is a rewrite of a case that is older (probably much older). There is a Fabritek 1969 in the HBP catalog—same basic case, older dates, and numbers. That 1969 version lists no authors, so I suspect the case goes even further back; the 1969 version is, I’m guessing, a rewrite of an even older version.

There are many things I appreciate about the case. Here are a few:

It operates as a learning opportunity at many levels. At first it looks like a not-very-glamorous production job scheduling case. By the end of the case discussion, though, we’re into (operations) strategy and more. It starts out technical, then explodes into much broader relevance. As I tell participants when I’m teaching HBP's Teaching with Cases seminars —where I often use Fabritek as an example—when people first encounter this case, they almost always underestimate it.

It has great characters—especially Arthur Moreno, who looks like a troublemaker, but who, discussion reveals, might just be the smartest guy in the factory. Alums of the Harvard MBA program have told me that they remember Arthur Moreno many years later.

Almost every word in the case is important. It’s only four and a half pages of text and three pages of exhibits. This economy of words and sparsity of style have always seemed like poetry to me. I should note that this super concise, every-word-matters approach is not the ideal we usually aspire to when we write cases. Often, we include extra or superfluous information because part of our teaching objective is to provide practice in separating what matters from what doesn’t in a case. Fabritek takes a different approach, though, which fits it well.

It has a dramatic structure. It unfolds like a detective story, a sort of whodunnit. Something is wrong. There is a quality problem, and we’re not sure who or what is responsible. One person, Arthur Moreno, looks very guilty (probably too obviously guilty), but as we dig into the situation, there are many more possibilities. We spend in-class time analyzing the data (there’s a bit of math, so it covers that base, too) to determine which hypotheses are best supported by the data. And, realistically, the data doesn’t support any of the hypotheses perfectly, just some of them more than others. Also, there’s a plot twist at the end (I won’t reveal it, but here’s a hint: Arthur Moreno isn’t nearly the biggest problem in the final analysis). I have had students tell me the surprising realization at the end of the discussion gives them ‘goosebumps.’

Finally, through the unexpected plot twist, it imparts what I call a ‘wisdom lesson’ to young managers: not to be too sure of themselves and to regard the experiences of others, especially experts out on the factory floor, with great seriousness.”

4. Lincoln Electric Co.

Karin Schnarr, Assistant Professor of Policy, Wilfrid Laurier University

“As a strategy professor, my favorite case to teach is the classic 1975 Harvard case  Lincoln Electric Co.  by Norman Berg.

I use it to demonstrate to students the theory linkage between strategy and organizational structure, management processes, and leadership behavior.

This case may be an odd choice for a favorite. It occurs decades before my students were born. It is pages longer than we are told students are now willing to read. It is about manufacturing arc welding equipment in Cleveland, Ohio—a hard sell for a Canadian business classroom.

Yet, I have never come across a case that so perfectly illustrates what I want students to learn about how a company can be designed from an organizational perspective to successfully implement its strategy.

And in a time where so much focus continues to be on how to maximize shareholder value, it is refreshing to be able to discuss a publicly-traded company that is successfully pursuing a strategy that provides a fair value to shareholders while distributing value to employees through a large bonus pool, as well as value to customers by continually lowering prices.

However, to make the case resonate with today’s students, I work to make it relevant to the contemporary business environment. I link the case to multimedia clips about Lincoln Electric’s current manufacturing practices, processes, and leadership practices. My students can then see that a model that has been in place for generations is still viable and highly successful, even in our very different competitive situation.”

5. Pal’s Sudden Service—Scaling an Organizational Model to Drive Growth

Gary Pisano, Professor of Business Administration, Harvard Business School

“My favorite case to teach these days is  Pal’s Sudden Service—Scaling an Organizational Model to Drive Growth .

I love teaching this case for three reasons:

1. It demonstrates how a company in a super-tough, highly competitive business can do very well by focusing on creating unique operating capabilities. In theory, Pal’s should have no chance against behemoths like McDonalds or Wendy’s—but it thrives because it has built a unique operating system. It’s a great example of a strategic approach to operations in action.

2. The case shows how a strategic approach to human resource and talent development at all levels really matters. This company competes in an industry not known for engaging its front-line workers. The case shows how engaging these workers can really pay off.

3. Finally, Pal’s is really unusual in its approach to growth. Most companies set growth goals (usually arbitrary ones) and then try to figure out how to ‘backfill’ the human resource and talent management gaps. They trust you can always find someone to do the job. Pal’s tackles the growth problem completely the other way around. They rigorously select and train their future managers. Only when they have a manager ready to take on their own store do they open a new one. They pace their growth off their capacity to develop talent. I find this really fascinating and so do the students I teach this case to.”

6. The United States Air Force: ‘Chaos’ in the 99th Reconnaissance Squadron

Francesca Gino, Professor of Business Administration, Harvard Business School

“My favorite case to teach is  The United States Air Force: ‘Chaos’ in the 99th Reconnaissance Squadron .

The case surprises students because it is about a leader, known in the unit by the nickname Chaos , who inspired his squadron to be innovative and to change in a culture that is all about not rocking the boat, and where there is a deep sense that rules should simply be followed.

For years, I studied ‘rebels,’ people who do not accept the status quo; rather, they approach work with curiosity and produce positive change in their organizations. Chaos is a rebel leader who got the level of cultural change right. Many of the leaders I’ve met over the years complain about the ‘corporate culture,’ or at least point to clear weaknesses of it; but then they throw their hands up in the air and forget about changing what they can.

Chaos is different—he didn’t go after the ‘Air Force’ culture. That would be like boiling the ocean.

Instead, he focused on his unit of control and command: The 99th squadron. He focused on enabling that group to do what it needed to do within the confines of the bigger Air Force culture. In the process, he inspired everyone on his team to be the best they can be at work.

The case leaves the classroom buzzing and inspired to take action.”

7. Warren E. Buffett, 2015

Robert F. Bruner, Professor of Business Administration, Darden School of Business

“I love teaching   Warren E. Buffett, 2015  because it energizes, exercises, and surprises students.

Buffett looms large in the business firmament and therefore attracts anyone who is eager to learn his secrets for successful investing. This generates the kind of energy that helps to break the ice among students and instructors early in a course and to lay the groundwork for good case discussion practices.

Studying Buffett’s approach to investing helps to introduce and exercise important themes that will resonate throughout a course. The case challenges students to define for themselves what it means to create value. The case discussion can easily be tailored for novices or for more advanced students.

Either way, this is not hero worship: The case affords a critical examination of the financial performance of Buffett’s firm, Berkshire Hathaway, and reveals both triumphs and stumbles. Most importantly, students can critique the purported benefits of Buffett’s conglomeration strategy and the sustainability of his investment record as the size of the firm grows very large.

By the end of the class session, students seem surprised with what they have discovered. They buzz over the paradoxes in Buffett’s philosophy and performance record. And they come away with sober respect for Buffett’s acumen and for the challenges of creating value for investors.

Surely, such sobriety is a meta-message for any mastery of finance.”

More Educator Favorites

Emily Michelle David is an assistant professor of management at China Europe International Business School (CEIBS). Her current research focuses on discovering how to make workplaces more welcoming for people of all backgrounds and personality profiles to maximize performance and avoid employee burnout. David’s work has been published in a number of scholarly journals, and she has worked as an in-house researcher at both NASA and the M.D. Anderson Cancer Center.

Devin Shanthikumar  is an associate professor and the accounting area coordinator at UCI Paul Merage School of Business. She teaches undergraduate, MBA, and executive-level courses in managerial accounting. Shanthikumar previously served on the faculty at Harvard Business School, where she taught both financial accounting and managerial accounting for MBAs, and wrote cases that are used in accounting courses across the country.

Robert D. Austin is a professor of information systems at Ivey Business School and an affiliated faculty member at Harvard Medical School. He has published widely, authoring nine books, more than 50 cases and notes, three Harvard online products, and two popular massive open online courses (MOOCs) running on the Coursera platform.

Karin Schnarr is an assistant professor of policy and the director of the Bachelor of Business Administration (BBA) program at the Lazaridis School of Business & Economics at Wilfrid Laurier University in Waterloo, Ontario, Canada where she teaches strategic management at the undergraduate, graduate, and executive levels. Schnarr has published several award-winning and best-selling cases and regularly presents at international conferences on case writing and scholarship.

Gary P. Pisano is the Harry E. Figgie, Jr. Professor of Business Administration and senior associate dean of faculty development at Harvard Business School, where he has been on the faculty since 1988. Pisano is an expert in the fields of technology and operations strategy, the management of innovation, and competitive strategy. His research and consulting experience span a range of industries including aerospace, biotechnology, pharmaceuticals, specialty chemicals, health care, nutrition, computers, software, telecommunications, and semiconductors.

Francesca Gino studies how people can have more productive, creative, and fulfilling lives. She is a professor at Harvard Business School and the author, most recently, of  Rebel Talent: Why It Pays to Break the Rules at Work and in Life . Gino regularly gives keynote speeches, delivers corporate training programs, and serves in advisory roles for firms and not-for-profit organizations across the globe.

Robert F. Bruner is a university professor at the University of Virginia, distinguished professor of business administration, and dean emeritus of the Darden School of Business. He has also held visiting appointments at Harvard and Columbia universities in the United States, at INSEAD in France, and at IESE in Spain. He is the author, co-author, or editor of more than 20 books on finance, management, and teaching. Currently, he teaches and writes in finance and management.

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Business case study highlights: Top 5 Vendasta case studies of 2022

By Nicole Lauzon | Dec 22, 2022 | Scale | 7 min read

Hey ya’ll, Vendasta Content Marketing Manager Nicole Lauzon here. Typically I wouldn’t venture out and be this forward with you, but this roundup of business case study partners is a special case. Over the past two years, I have had the immense privilege of sitting down with Vendasta’s leading partners to better understand their formulas for success, what makes them tick, and how they are serving local businesses to help them succeed online.

What do hundreds of agencies say about the challenges they face and how to solve them? Download the insights report “Challenges agencies face” to find out.

These stories have been documented in our ongoing series of customer case studies to the benefit of countless other agency owners and B2B sellers out there looking to achieve success in a highly competitive digital landscape.

I’ve spent more than a decade of my career coming up through broadcast journalism and then the agency world where I learned about the fundamental drive that fuels the passion of these agency owners. It was never about the revenue, or the products sold, or the prospects in their sales pipeline. Agencies are businesses, and those factors are important, but at the foundation of it all was their expertise and passion that could make a difference for local economies.

These agency owners are beacons of light to small and medium businesses (SMBs) so desperately searching for education, support, and guidance through all things digital. These agency owners understand that by supporting local businesses, the ones sponsoring little leagues or creating part-time work for our teenagers, they are lifting up whole communities.

As this year comes to close, it is with immense pleasure that I get to share highlights from a few of those local agency heroes. Here are the stories from our top 5 Vendasta business case study partners in 2022.

1. Scaling to $1 million in revenue with a 100% retention rate | SocialJack Media

As a result, SocialJack Media has experienced sustainable growth, with annual revenue reaching $1 million, compared to $175,000 in its first year of operation. The company's client roster now spans 15 verticals, including legal, real estate, and hospitality, and its client retention rate sits at an impressive 100 percent. Pires's projects that revenue will triple by 2025.

Read the SocialJack Media business case study here.

2. Accelerating to $751K in annual revenue with Vendasta |  Janice Christopher Marketing Agency

However, as the business grew, Christopher realized she needed help to keep up with the demand and maintain her one-to-one approach with clients. She began working with Vendasta to find a way to scale her business while still maintaining the individual needs of each client. By using Vendasta's sales intelligence Snapshot Report and white-label software marketplace , Christopher was able to show prospective clients the gaps in their online presence and offer tailored solutions to solve for them. Vendasta Marketing Services, our white-label digital marketing agency, also allowed Christopher to fulfill client needs with the help of a team, rather than doing it all on her own.

Since working with Vendasta, the Janice Christopher Marketing Agency now realizes more than $750K in annual recurring revenue serving hundreds of local businesses along the way.

Read the Janice Christopher Marketing Agency business case study here.

3. Agency experts in law firm SEO pull in $1.6M in ARR | Growth Lab

Leveraging Vendasta's technology, Growth Lab has been able to streamline processes and increase efficiency, leading to a 97 percent account retention rate. Growth Lab has also seen significant growth in their business, with annual recurring revenue increasing from $78,000/yr to $1,600,000/yr, the number of clients served increasing from 3 to 39. Growth Lab has implemented thousands of legal marketing campaigns to help their clients achieve their growth goals.

Read the Growth Lab business case study here.

4. Digital agency goes from start-up to $250,000 in annual revenue | Giving Tree Media

With the help of Vendasta, Matt was able to create a website and social media profiles for Giving Tree Media, pitch to prospects using the Vendasta Snapshot Report, and expand his services to include website development, digital advertising, and social media management.

Matt also secured a large local insurance company as a client by creating a custom package to fit their needs and budget. Finally, Matt was able to automate onboarding emails and customer billing functions to optimize his processes and spend more time with clients and leads. As a result, Matt's monthly revenue grew from under $10,000 to over $20,000 blowing past his growth goals.

Read the Giving Tree Media business case study here.

5. Online marketing agency doubles revenue in one year with Vendasta | Insights Media Solutions

After partnering with Vendasta for fulfillment, Blaylock also leveraged the company's onboarding, training, support, and resources for her growing sales team. She credits Vendasta with helping to scale the business, allowing her employees to become "Snapshot Ninjas" using the Snapshot Report sales intelligence tool to guide prospects through the sales funnel and achieve a fantastic average basket size of 7.13 products. Insights Media Solutions has also seen an incredible 267% growth in annual recurring revenue.

Get the Insights Media Solutions case study here.

Scale your agency with Vendasta

These agencies have achieved incredible results with one common thread: the local businesses they so passionately serve. If you are looking to grow your agency and want to find out more about how some of our most successful local heroes have done it, you can read more case studies .

About the Author

Nicole Lauzon

Nicole Lauzon is a Content Marketing Manager at Vendasta and has spent the last decade of her career helping local businesses tell their stories. Kickstarting her professional journey as a writer and producer for a major Canadian television network, Nicole would later spend five years as a PR Agency Creative Director, managing brand journalism, social media, blog and video content for corporate, non-profit and local business clients. Whether Nicole is marinating over her next piece of writing or enjoying some down time with her family, she likes doing it in floral print.

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Business Culture Case Studies 2022

Discover how organisations have transformed, become more purpose-driven and inclusive, coached or supported the wellbeing of their people, and more.

Peldon Rose, Enriching our workplace culture through a people-first approach

Peldon Rose understands the importance of its culture and the role it plays in business success but this had been impacted by time apart during the pandemic. The challenge was to reunite and reengage people, to create magic moments, spark connections, inspire belief and support people’s purpose with moments of joy – in a safe and protected environment. Read More

ISS World Services A/S, Putting People & Partners First

ISS is responsible for the delivery of Integrated Facilities Management for a banking client in more than 30 countries; enabling them to do their best work. With 80,000+ Bank colleagues and 6,000+ ISS colleagues, this introduced many complexities at the onset of the pandemic. Read More

UNIQA Insurance Group AG + Accenture

UNIQA Insurance Group, a large and complex organization consisting of more than 15,000 colleagues located in 18 European countries, is undergoing transformation, in a challenging and volatile environment. To remain a leader in the rapidly changing insurance industry, the company launched a new strategy to help transform from a classic insurance company into a compelling service provider. Read More

Swiss Re, NetZeroYou2 Programme

Swiss Re’s vision is to make the world more resilient. In addition, the company is committed to achieving net-zero emissions in their business operations by 2030, and in their business dealings by 2050. Their new 5-year global employee programme NetZeroYou2 (NZY2) addresses the role that employees play in helping the world achieve net-zero in both a ‘corporate’ and ‘personal’ sense. Read More

Wunderman Thompson, The Catalyst Academy

The Catalyst Academy was created as a programme where talent could get to know the industry and the company and ultimately to develop future marketeers for the sector. Designed to be the opposite of a traditional graduate programme, the academy is rooted in the belief that a diverse process will deliver a diverse pool of candidates. By bringing in fresh talent and fresh perspectives, the company would also have the best chance of future proofing clients’ businesses. Read More

EMCC UK, Defining, creating & promoting coaching and mentoring best practice

We’re excited to announce a strategic partnership between the Business Culture Awards and the European Mentoring and Coaching Council (EMCC) UK. EMCC will be sponsoring the 2023 award for the … Read More

BMJ + Coode Associates, BMJ Culture Transformation

BMJ engaged culture and leadership consultancy Coode Associates to support them build a more performance-oriented business through a focus on culture; aligning leadership teams and organisations around the behaviours they need to execute their strategy. Read More

Acacia Training, Retaining a family culture through employee wellbeing

Focussed on delivering training to the health and social care sectors for 20+ years, Acacia Training has experienced unprecedented growth since 2020. Learn how they have supercharged their Wellbeing efforts to support their own staff. Read More

EDF Energy + OPG + t-three

The partnership between EDF Energy, OPG (Ontario Power Generation) and t-three came about to support leaders’ transition from operational experts to spokespeople for the nuclear industry as a whole; balancing their technical know-how with an ability to motivate and engage. Read More

Mortgage Advice Bureau + Culture Consultancy

Mortgage Advice Bureau is one of the UK’s leading mortgage advice brands. They were undertaking a ‘transformational change project’ driven by technology, but wanted to ensure their internal culture connected all these things together and supported the achievement of their strategic ambitions. Read More

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2022 BUSINESS STUDIES SBA Task Term 2 Grade 12 Presentation

SUBJECT: BUSINESS STUDIES GRADE : 12 TASK : PRESENTATION TERM : 2 YEAR : 2022

BUSINESS STUDIES GRADE 12 PROGRAMME OF ASSESSMENT 2022

Terms of references for all tasks CASE STUDY

• Teachers must provide learners with the topics on which the case study will be based for assessment.
• Learners to be given one week to collect resources on the topics
• The case study must be administered and completed within two hours under controlled conditions.
• Case studies are a very good way of keeping the subject up to date and relevant.
• Learners are presented with a real-life situation, a problem, or an incident related to the topic.
• Each formal assessment task must consist of only one assessment activity
• They should draw on their own experience or prior learning to interpret, analyse and solve a problem or set of problems and make suggestion/s and or recommendation/s to defend their arguments.
• Case studies may be taken from newspaper articles, magazine articles, video clips, or radio recordings and all sources must be acknowledged.

CONTROLLED TESTS Two tests, written under controlled conditions, are prescribed for Grades 10 - 12. These tests must adhere to the following:

• They must be completed by all classes in the same grade on the same day.
• Where there is more than one teacher, an agreement must be reached on the scope as well as the date and time of the tests.
• All learners write the same test under examination conditions.
• The duration of each of these tests must be one and half hours for 100 marks.
• The two tests must be written in Terms 1 and 3 as per the revised programme of assessment
• Tests must cover the different cognitive levels in examinations. See the table on cognitive levels under Examinations in the following section.
• Tests must also include problem-solving questions.
• Tests must cover a range of integrated topics, as determined by the annual teaching plan work schedule and the assessment plan.
• Questions must comply with year-end examination standards.

BUSINESS STUDIES CONSOLIDATION SCHEDULE

NAME OF LEARNER:________________________________________ SCHOOL :____________________________________

We hereby certify that these marks are a true reflection of the above learner’s work

DECLARATION BY THE LEARNER SCHOOL NAME : _____________________________ NAME OF THE LEARNER : ______________________________ TEACHER’S NAME : ______________________________

I hereby declare that all pieces contained in this learner portfolio are my original work and that if I have used any sources, I have acknowledged them. I will endeavour to keep my work original and not plagiarize other sources/people’s work. I agree that if it is determined by the relevant authorities that I have engaged in any fraudulent activities whatsoever in connection with my SBA mark, I shall forfeit completely for this assessment (s) _______________________ ______________ LEARNER’S SIGNATURE              DATE ________________________ ______________ PARENT/ GUARDIAN                     DATE

As far as I know, the above statement by the learner is true and I accept that the work offered is his/her name _________________________ _______________ TEACHER’S SIGNATURE                 DATE

ANNEXURE C EVIDENCE OF GRADE 12 SCHOOL MODERATION

____________________ _____________ ___________ HOD MODERATOR            SIGNATURE         DATE __________________ ____________ ____________ TEACHER                      SIGNATURE         DATE ____________________   __________    ___________ CLUSTER MODERATOR  SIGNATURE       DATE

BUSINESS STUDIES GRADE 12 TERM: 2 NAME OF SCHOOL:_________________ TASK: 02 PRESENTATION MARKS: 50 ISSUE DATE: __________________SUBMISSION DATE:________________ SURNAME OF LEARNER: _________________________________________ NAME OF LEARNER: __________________________________________

BUSINESS ENVIRONMENT: Business sectors and their environments BUSINESS OPERATIONS: Quality of performance BUSINESS VENTURES: Management and leadership Investment: securities and insurance FINAL MARK: 50 Marks

INSTRUCTIONS TO LEARNERS

• Business sectors and their environments
• Quality of performance,
• Management and Leadership
• Investment: Securities and Insurance
• Read the instructions for each question and respond appropriately.
• Attach your evidence of research for QUESTION 1.8 and 1.9
• You are required to use the links and the websites to get enough information.
• You must adhere to the written and oral presentation dates to avoid unnecessary penalties

PART A: WRITTEN PRESENTATION 1.1 Name TWO business environments and their extent of control. (4) 1.2 Outline the differences between quality control and quality assurance. (4) 1.3 Read the scenario below and answer the questions that follow NATHI COMMUNICATIONS (NC) Nathi Communication offers performance incentives to their employees in order to improve productivity. Charmaine a manager at NC, sets an example of behaviour that is expected from employees' work ethics. NC has structured norms in place so that control mechanisms can be implemented. 1.3.1 Quote TWO quality indicators of the general management from the scenario above. (2) 1.3.2 Explain other quality indicators of the general management function.(3) 1.4 Discuss the negative impact of continuous skills development/education and training as an element of total quality management (TQM) on large businesses.(3) 1.5 Recommend ways in which TQM can reduce the cost of quality. (4) 1.6 Read the scenario below and answer the questions that follow: NJABULO CATERING ( NC) Njabulo, the owner of Njabulo Catering. He regularly requests experienced employees to contribute ideas on how to increase their sales. Nomsa, the top salesperson recently received a bonus cheque for exceeding the monthly sales target. 1.6.1 Identify the leadership style applied by Njabulo. Motivate your answer by quoting from the scenario above. (2) 1.6.2 Explain the positive impact of the leadership style identified in QUESTION 1.4.1 (3) 1.7 Read the scenario below and answer the questions that follow: Delisiwe won 5000 from the lottery she wanted to invest in a form of ownership where she would have a percentage of ownership in the financial assets of the company. 1.7.1 Identify the form of investment applicable to Delisiwe in the scenario above. (1) 1.7.2 Evaluate the impact of the form of investment identified in QUESTION 1.7.1. (4) 1.8 Use the link below to research types of preference shares that are applicable to your notes. 1.8.1 Describe FIVE (5) types of preference shares and present the article as evidence of research. (5) https://thebusinessstudies.com/share-public-limited-company-different-typesshares/ 1.9 Visit the following websites to research the Benefits of Unemployment Insurance Fund. www.employment&labour.gov.za www.labourguide.co.za/uif/907-uif-unemployment-benefits. https://www.legalwise.co.za/help-yourself/legal-articles/unemploymentinsurance-benefits. 1.9.1 Explain the benefits of UIF using the links above and print the article as evidence of research. (5) [40]

RUBRIC TO ASSESS THE GRADE 12 PRESENTATION

Related items

• HISTORY PAPER 2 GRADE 12 ADDENDUM - NSC PAST PAPERS AND MEMOS JUNE 2022
• LIFE SCIENCES GRADE 12 MEMORANDUM - NSC PAST PAPERS AND MEMOS JUNE 2022
• LIFE SCIENCES GRADE 12 QUESTIONS - NSC PAST PAPERS AND MEMOS JUNE 2022
• HISTORY PAPER 2 GRADE 12 MEMORANDUM - NSC PAST PAPERS AND MEMOS JUNE 2022
• HISTORY PAPER 2 GRADE 12 QUESTIONS - NSC PAST PAPERS AND MEMOS JUNE 2022

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Business Studies - 0450 June 2022 IGCSE Cambridge International Examination

Question papers may / june 2022.

• Question Paper 11
• Question Paper 12
• Question Paper 13
• Question Paper 21
• Insert Paper 21
• Question Paper 22
• Insert Paper 22
• Question Paper 23
• Insert Paper 23

Mark Schemes May / June 2022

• Mark Scheme 11
• Mark Scheme 12
• Mark Scheme 13
• Mark Scheme 21
• Mark Scheme 22
• Mark Scheme 23

Others May / June 2022

• Examiner Report
• Grade Threshold