jindi enterprises case study analysis

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Jindi enterprises: finding a new sales manager case study analysis & solution, harvard business case studies solutions - assignment help.

Jindi Enterprises: Finding a New Sales Manager is a Harvard Business (HBR) Case Study on Strategy & Execution , Fern Fort University provides HBR case study assignment help for just $11. Our case solution is based on Case Study Method expertise & our global insights.

Strategy & Execution Case Study | Authors :: June Cotte, Alan Wenchu Yang

Case study description.

Jindi Enterprises is a manufacturer of heat exchanger units for residential and commercial markets in China. Recently, the company's top sales representative, who is also the sales manager for one of the company's provincial offices, quit and joined a competitor. A replacement must be found, but a delay in choosing a strategic direction is seriously complicating the hiring decision. The CEO must determine the corporate strategy and ensure that the hiring strategy reflects these changes.

Manufacturing, Sales, Talent management

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[10 Steps] Case Study Analysis & Solution

Step 1 - reading up harvard business review fundamentals on the strategy & execution.

Even before you start reading a business case study just make sure that you have brushed up the Harvard Business Review (HBR) fundamentals on the Strategy & Execution. Brushing up HBR fundamentals will provide a strong base for investigative reading. Often readers scan through the business case study without having a clear map in mind. This leads to unstructured learning process resulting in missed details and at worse wrong conclusions. Reading up the HBR fundamentals helps in sketching out business case study analysis and solution roadmap even before you start reading the case study. It also provides starting ideas as fundamentals often provide insight into some of the aspects that may not be covered in the business case study itself.

Step 2 - Reading the Jindi Enterprises: Finding a New Sales Manager HBR Case Study

To write an emphatic case study analysis and provide pragmatic and actionable solutions, you must have a strong grasps of the facts and the central problem of the HBR case study. Begin slowly - underline the details and sketch out the business case study description map. In some cases you will able to find the central problem in the beginning itself while in others it may be in the end in form of questions. Business case study paragraph by paragraph mapping will help you in organizing the information correctly and provide a clear guide to go back to the case study if you need further information. My case study strategy involves -

• Marking out the protagonist and key players in the case study from the very start.
• Drawing a motivation chart of the key players and their priorities from the case study description.
• Refine the central problem the protagonist is facing in the case and how it relates to the HBR fundamentals on the topic.
• Evaluate each detail in the case study in light of the HBR case study analysis core ideas.

Step 3 - Jindi Enterprises: Finding a New Sales Manager Case Study Analysis

Once you are comfortable with the details and objective of the business case study proceed forward to put some details into the analysis template. You can do business case study analysis by following Fern Fort University step by step instructions -

• Company history is provided in the first half of the case. You can use this history to draw a growth path and illustrate vision, mission and strategic objectives of the organization. Often history is provided in the case not only to provide a background to the problem but also provide the scope of the solution that you can write for the case study.
• HBR case studies provide anecdotal instances from managers and employees in the organization to give a feel of real situation on the ground. Use these instances and opinions to mark out the organization's culture, its people priorities & inhibitions.
• Make a time line of the events and issues in the case study. Time line can provide the clue for the next step in organization's journey. Time line also provides an insight into the progressive challenges the company is facing in the case study.

Step 4 - SWOT Analysis of Jindi Enterprises: Finding a New Sales Manager

Once you finished the case analysis, time line of the events and other critical details. Focus on the following -

• Zero down on the central problem and two to five related problems in the case study.
• Do the SWOT analysis of the Jindi Enterprises: Finding a New Sales Manager . SWOT analysis is a strategic tool to map out the strengths, weakness, opportunities and threats that a firm is facing.
• SWOT analysis and SWOT Matrix will help you to clearly mark out - Strengths Weakness Opportunities & Threats that the organization or manager is facing in the Jindi Enterprises: Finding a New Sales Manager
• SWOT analysis will also provide a priority list of problem to be solved.
• You can also do a weighted SWOT analysis of Jindi Enterprises: Finding a New Sales Manager HBR case study.

Step 5 - Porter 5 Forces / Strategic Analysis of Industry Analysis Jindi Enterprises: Finding a New Sales Manager

In our live classes we often come across business managers who pinpoint one problem in the case and build a case study analysis and solution around that singular point. Business environments are often complex and require holistic solutions. You should try to understand not only the organization but also the industry which the business operates in. Porter Five Forces is a strategic analysis tool that will help you in understanding the relative powers of the key players in the business case study and what sort of pragmatic and actionable case study solution is viable in the light of given facts.

Step 6 - PESTEL, PEST / STEP Analysis of Jindi Enterprises: Finding a New Sales Manager

Another way of understanding the external environment of the firm in Jindi Enterprises: Finding a New Sales Manager is to do a PESTEL - Political, Economic, Social, Technological, Environmental & Legal analysis of the environment the firm operates in. You should make a list of factors that have significant impact on the organization and factors that drive growth in the industry. You can even identify the source of firm's competitive advantage based on PESTEL analysis and Organization's Core Competencies.

Step 7 - Organizing & Prioritizing the Analysis into Jindi Enterprises: Finding a New Sales Manager Case Study Solution

Once you have developed multipronged approach and work out various suggestions based on the strategic tools. The next step is organizing the solution based on the requirement of the case. You can use the following strategy to organize the findings and suggestions.

• Build a corporate level strategy - organizing your findings and recommendations in a way to answer the larger strategic objective of the firm. It include using the analysis to answer the company's vision, mission and key objectives , and how your suggestions will take the company to next level in achieving those goals.
• Business Unit Level Solution - The case study may put you in a position of a marketing manager of a small brand. So instead of providing recommendations for overall company you need to specify the marketing objectives of that particular brand. You have to recommend business unit level recommendations. The scope of the recommendations will be limited to the particular unit but you have to take care of the fact that your recommendations are don't directly contradict the company's overall strategy. For example you can recommend a low cost strategy but the company core competency is design differentiation.
• Case study solutions can also provide recommendation for the business manager or leader described in the business case study.

Step 8 -Implementation Framework

The goal of the business case study is not only to identify problems and recommend solutions but also to provide a framework to implement those case study solutions. Implementation framework differentiates good case study solutions from great case study solutions. If you able to provide a detailed implementation framework then you have successfully achieved the following objectives -

• Detailed understanding of the case,
• Clarity of HBR case study fundamentals,
• Analyzed case details based on those fundamentals and
• Developed an ability to prioritize recommendations based on probability of their successful implementation.

Implementation framework helps in weeding out non actionable recommendations, resulting in awesome Jindi Enterprises: Finding a New Sales Manager case study solution.

Step 9 - Take a Break

Once you finished the case study implementation framework. Take a small break, grab a cup of coffee or whatever you like, go for a walk or just shoot some hoops.

Step 10 - Critically Examine Jindi Enterprises: Finding a New Sales Manager case study solution

After refreshing your mind, read your case study solution critically. When we are writing case study solution we often have details on our screen as well as in our head. This leads to either missing details or poor sentence structures. Once refreshed go through the case solution again - improve sentence structures and grammar, double check the numbers provided in your analysis and question your recommendations. Be very slow with this process as rushing through it leads to missing key details. Once done it is time to hit the attach button.

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Jindi Enterprises Finding a New Sales Manager Case Analysis and Case Solution

Posted by Peter Williams on Aug-09-2018

Introduction of Jindi Enterprises Finding a New Sales Manager Case Solution

The Jindi Enterprises Finding a New Sales Manager case study is a Harvard Business Review case study, which presents a simulated practical experience to the reader allowing them to learn about real life problems in the business world. The Jindi Enterprises Finding a New Sales Manager case consisted of a central issue to the organization, which had to be identified, analysed and creative solutions had to be drawn to tackle the issue. This paper presents the solved Jindi Enterprises Finding a New Sales Manager case analysis and case solution. The method through which the analysis is done is mentioned, followed by the relevant tools used in finding the solution.

The case solution first identifies the central issue to the Jindi Enterprises Finding a New Sales Manager case study, and the relevant stakeholders affected by this issue. This is known as the problem identification stage. After this, the relevant tools and models are used, which help in the case study analysis and case study solution. The tools used in identifying the solution consist of the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis. The solution consists of recommended strategies to overcome this central issue. It is a good idea to also propose alternative case study solutions, because if the main solution is not found feasible, then the alternative solutions could be implemented. Lastly, a good case study solution also includes an implementation plan for the recommendation strategies. This shows how through a step-by-step procedure as to how the central issue can be resolved.

Problem Identification of Jindi Enterprises Finding a New Sales Manager Case Solution

Harvard Business Review cases involve a central problem that is being faced by the organization and these problems affect a number of stakeholders. In the problem identification stage, the problem faced by Jindi Enterprises Finding a New Sales Manager is identified through reading of the case. This could be mentioned at the start of the reading, the middle or the end. At times in a case analysis, the problem may be clearly evident in the reading of the HBR case. At other times, finding the issue is the job of the person analysing the case. It is also important to understand what stakeholders are affected by the problem and how. The goals of the stakeholders and are the organization are also identified to ensure that the case study analysis are consistent with these.

Analysis of the Jindi Enterprises Finding a New Sales Manager HBR Case Study

The objective of the case should be focused on. This is doing the Jindi Enterprises Finding a New Sales Manager Case Solution. This analysis can be proceeded in a step-by-step procedure to ensure that effective solutions are found.

• In the first step, a growth path of the company can be formulated that lays down its vision, mission and strategic aims. These can usually be developed using the company history is provided in the case. Company history is helpful in a Business Case study as it helps one understand what the scope of the solutions will be for the case study.
• The next step is of understanding the company; its people, their priorities and the overall culture. This can be done by using company history. It can also be done by looking at anecdotal instances of managers or employees that are usually included in an HBR case study description to give the reader a real feel of the situation.
• Lastly, a timeline of the issues and events in the case needs to be made. Arranging events in a timeline allows one to predict the next few events that are likely to take place. It also helps one in developing the case study solutions. The timeline also helps in understanding the continuous challenges that are being faced by the organisation.

SWOT analysis of Jindi Enterprises Finding a New Sales Manager

An important tool that helps in addressing the central issue of the case and coming up with Jindi Enterprises Finding a New Sales Manager HBR case solution is the SWOT analysis.

• The SWOT analysis is a strategic management tool that lists down in the form of a matrix, an organisation's internal strengths and weaknesses, and external opportunities and threats. It helps in the strategic analysis of Jindi Enterprises Finding a New Sales Manager.
• Once this listing has been done, a clearer picture can be developed in regards to how strategies will be formed to address the main problem. For example, strengths will be used as an advantage in solving the issue.

Therefore, the SWOT analysis is a helpful tool in coming up with the Jindi Enterprises Finding a New Sales Manager Case Study answers. One does not need to remain restricted to using the traditional SWOT analysis, but the advanced TOWS matrix or weighted average SWOT analysis can also be used.

Porter Five Forces Analysis for Jindi Enterprises Finding a New Sales Manager

Another helpful tool in finding the case solutions is of Porter's Five Forces analysis. This is also a strategic tool that is used to analyse the competitive environment of the industry in which Jindi Enterprises Finding a New Sales Manager operates in. Analysis of the industry is important as businesses do not work in isolation in real life, but are affected by the business environment of the industry that they operate in. Harvard Business case studies represent real-life situations, and therefore, an analysis of the industry's competitive environment needs to be carried out to come up with more holistic case study solutions. In Porter's Five Forces analysis, the industry is analysed along 5 dimensions.

• These are the threats that the industry faces due to new entrants.
• It includes the threat of substitute products.
• It includes the bargaining power of buyers in the industry.
• It includes the bargaining power of suppliers in an industry.
• Lastly, the overall rivalry or competition within the industry is analysed.

This tool helps one understand the relative powers of the major players in the industry and its overall competitive dynamics. Actionable and practical solutions can then be developed by keeping these factors into perspective.

PESTEL Analysis of Jindi Enterprises Finding a New Sales Manager

Another helpful tool that should be used in finding the case study solutions is the PESTEL analysis. This also looks at the external business environment of the organisation helps in finding case study Analysis to real-life business issues as in HBR cases.

• The PESTEL analysis particularly looks at the macro environmental factors that affect the industry. These are the political, environmental, social, technological, environmental and legal (regulatory) factors affecting the industry.
• Factors within each of these 6 should be listed down, and analysis should be made as to how these affect the organisation under question.
• These factors are also responsible for the future growth and challenges within the industry. Hence, they should be taken into consideration when coming up with the Jindi Enterprises Finding a New Sales Manager case solution.

VRIO Analysis of Jindi Enterprises Finding a New Sales Manager

This is an analysis carried out to know about the internal strengths and capabilities of Jindi Enterprises Finding a New Sales Manager. Under the VRIO analysis, the following steps are carried out:

• The internal resources of Jindi Enterprises Finding a New Sales Manager are listed down.
• Each of these resources are assessed in terms of the value it brings to the organization.
• Each resource is assessed in terms of how rare it is. A rare resource is one that is not commonly used by competitors.
• Each resource is assessed whether it could be imitated by competition easily or not.
• Lastly, each resource is assessed in terms of whether the organization can use it to an advantage or not.

The analysis done on the 4 dimensions; Value, Rareness, Imitability, and Organization. If a resource is high on all of these 4, then it brings long-term competitive advantage. If a resource is high on Value, Rareness, and Imitability, then it brings an unused competitive advantage. If a resource is high on Value and Rareness, then it only brings temporary competitive advantage. If a resource is only valuable, then it’s a competitive parity. If it’s none, then it can be regarded as a competitive disadvantage.

Value Chain Analysis of Jindi Enterprises Finding a New Sales Manager

The Value chain analysis of Jindi Enterprises Finding a New Sales Manager helps in identifying the activities of an organization, and how these add value in terms of cost reduction and differentiation. This tool is used in the case study analysis as follows:

• The firm’s primary and support activities are listed down.
• Identifying the importance of these activities in the cost of the product and the differentiation they produce.
• Lastly, differentiation or cost reduction strategies are to be used for each of these activities to increase the overall value provided by these activities.

Recognizing value creating activities and enhancing the value that they create allow Jindi Enterprises Finding a New Sales Manager to increase its competitive advantage.

BCG Matrix of Jindi Enterprises Finding a New Sales Manager

The BCG Matrix is an important tool in deciding whether an organization should invest or divest in its strategic business units. The matrix involves placing the strategic business units of a business in one of four categories; question marks, stars, dogs and cash cows. The placement in these categories depends on the relative market share of the organization and the market growth of these strategic business units. The steps to be followed in this analysis is as follows:

• Identify the relative market share of each strategic business unit.
• Identify the market growth of each strategic business unit.
• Place these strategic business units in one of four categories. Question Marks are those strategic business units with high market share and low market growth rate. Stars are those strategic business units with high market share and high market growth rate. Cash Cows are those strategic business units with high market share and low market growth rate. Dogs are those strategic business units with low market share and low growth rate.
• Relevant strategies should be implemented for each strategic business unit depending on its position in the matrix.

The strategies identified from the Jindi Enterprises Finding a New Sales Manager BCG matrix and included in the case pdf. These are either to further develop the product, penetrate the market, develop the market, diversification, investing or divesting.

Ansoff Matrix of Jindi Enterprises Finding a New Sales Manager

Ansoff Matrix is an important strategic tool to come up with future strategies for Jindi Enterprises Finding a New Sales Manager in the case solution. It helps decide whether an organization should pursue future expansion in new markets and products or should it focus on existing markets and products.

• The organization can penetrate into existing markets with its existing products. This is known as market penetration strategy.
• The organization can develop new products for the existing market. This is known as product development strategy.
• The organization can enter new markets with its existing products. This is known as market development strategy.
• The organization can enter into new markets with new products. This is known as a diversification strategy.

The choice of strategy depends on the analysis of the previous tools used and the level of risk the organization is willing to take.

Marketing Mix of Jindi Enterprises Finding a New Sales Manager

Jindi Enterprises Finding a New Sales Manager needs to bring out certain responses from the market that it targets. To do so, it will need to use the marketing mix, which serves as a tool in helping bring out responses from the market. The 4 elements of the marketing mix are Product, Price, Place and Promotions. The following steps are required to carry out a marketing mix analysis and include this in the case study analysis.

• Analyse the company’s products and devise strategies to improve the product offering of the company.
• Analyse the company’s price points and devise strategies that could be based on competition, value or cost.
• Analyse the company’s promotion mix. This includes the advertisement, public relations, personal selling, sales promotion, and direct marketing. Strategies will be devised which makes use of a few or all of these elements.
• Analyse the company’s distribution and reach. Strategies can be devised to improve the availability of the company’s products.

Jindi Enterprises Finding a New Sales Manager Blue Ocean Strategy

The strategies devised and included in the Jindi Enterprises Finding a New Sales Manager case memo should have a blue ocean strategy. A blue ocean strategy is a strategy that involves firms seeking uncontested market spaces, which makes the competition of the company irrelevant. It involves coming up with new and unique products or ideas through innovation. This gives the organization a competitive advantage over other firms, unlike a red ocean strategy.

Competitors analysis of Jindi Enterprises Finding a New Sales Manager

The PESTEL analysis discussed previously looked at the macro environmental factors affecting business, but not the microenvironmental factors. One of the microenvironmental factors are competitors, which are addressed by a competitor analysis. The Competitors analysis of Jindi Enterprises Finding a New Sales Manager looks at the direct and indirect competitors within the industry that it operates in.

• This involves a detailed analysis of their actions and how these would affect the future strategies of Jindi Enterprises Finding a New Sales Manager.
• It involves looking at the current market share of the company and its competitors.
• It should compare the marketing mix elements of competitors, their supply chain, human resources, financial strength etc.
• It also should look at the potential opportunities and threats that these competitors pose on the company.

Organisation of the Analysis into Jindi Enterprises Finding a New Sales Manager Case Study Solution

Once various tools have been used to analyse the case, the findings of this analysis need to be incorporated into practical and actionable solutions. These solutions will also be the Jindi Enterprises Finding a New Sales Manager case answers. These are usually in the form of strategies that the organisation can adopt. The following step-by-step procedure can be used to organise the Harvard Business case solution and recommendations:

• The first step of the solution is to come up with a corporate level strategy for the organisation. This part consists of solutions that address issues faced by the organisation on a strategic level. This could include suggestions, changes or recommendations to the company's vision, mission and its strategic objectives. It can include recommendations on how the organisation can work towards achieving these strategic objectives. Furthermore, it needs to be explained how the stated recommendations will help in solving the main issue mentioned in the case and where the company will stand in the future as a result of these.
• The second step of the solution is to come up with a business level strategy. The HBR case studies may present issues faced by a part of the organisation. For example, the issues may be stated for marketing and the role of a marketing manager needs to be assumed. So, recommendations and suggestions need to address the strategy of the marketing department in this case. Therefore, the strategic objectives of this business unit (Marketing) will be laid down in the solutions and recommendations will be made as to how to achieve these objectives. Similar would be the case for any other business unit or department such as human resources, finance, IT etc. The important thing to note here is that the business level strategy needs to be aligned with the overall corporate strategy of the organisation. For example, if one suggests the organisation to focus on differentiation for competitive advantage as a corporate level strategy, then it can't be recommended for the Jindi Enterprises Finding a New Sales Manager Case Study Solution that the business unit should focus on costs.
• The third step is not compulsory but depends from case to case. In some HBR case studies, one may be required to analyse an issue at a department. This issue may be analysed for a manager or employee as well. In these cases, recommendations need to be made for these people. The solution may state that objectives that these people need to achieve and how these objectives would be achieved.

The case study analysis and solution, and Jindi Enterprises Finding a New Sales Manager case answers should be written down in the Jindi Enterprises Finding a New Sales Manager case memo, clearly identifying which part shows what. The Jindi Enterprises Finding a New Sales Manager case should be in a professional format, presenting points clearly that are well understood by the reader.

Alternate solution to the Jindi Enterprises Finding a New Sales Manager HBR case study

It is important to have more than one solution to the case study. This is the alternate solution that would be implemented if the original proposed solution is found infeasible or impossible due to a change in circumstances. The alternate solution for Jindi Enterprises Finding a New Sales Manager is presented in the same way as the original solution, where it consists of a corporate level strategy, business level strategy and other recommendations.

Implementation of Jindi Enterprises Finding a New Sales Manager Case Solution

The case study does not end at just providing recommendations to the issues at hand. One is also required to provide how these recommendations would be implemented. This is shown through a proper implementation framework. A detailed implementation framework helps in distinguishing between an average and an above average case study answer. A good implementation framework shows the proposed plan and how the organisations' resources would be used to achieve the objectives. It also lays down the changes needed to be made as well as the assumptions in the process.

• A proper implementation framework shows that one has clearly understood the case study and the main issue within it.
• It shows that one has been clarified with the HBR fundamentals on the topic.
• It shows that the details provided in the case have been properly analysed.
• It shows that one has developed an ability to prioritise recommendations and how these could be successfully implemented.
• The implementation framework also helps by removing out any recommendations that are not practical or actionable as these could not be implemented. Therefore, the implementation framework ensures that the solution to the Jindi Enterprises Finding a New Sales Manager Harvard case is complete and properly answered.

Recommendations and Action Plan for Jindi Enterprises Finding a New Sales Manager case analysis

For Jindi Enterprises Finding a New Sales Manager, based on the SWOT Analysis, Porter Five Forces Analysis, PESTEL Analysis, VRIO analysis, Value Chain Analysis, BCG Matrix analysis, Ansoff Matrix analysis, and the Marketing Mix analysis, the recommendations and action plan are as follows:

• Jindi Enterprises Finding a New Sales Manager should focus on making use of its strengths identified from the VRIO analysis to make the most of the opportunities identified from the PESTEL.
• Jindi Enterprises Finding a New Sales Manager should enhance the value creating activities within its value chain.
• Jindi Enterprises Finding a New Sales Manager should invest in its stars and cash cows, while getting rid of the dogs identified from the BCG Matrix analysis.
• To achieve its overall corporate and business level objectives, it should make use of the marketing mix tools to obtain desired results from its target market.

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Definition of PESTEL / PEST / STEP Analysis

What is PESTEL / PEST / STEP Analysis? How you can use PESTEL Analysis for Jindi Enterprises: Finding a New Sales Manager

At EMBA PRO , we specialize at providing professional PESTEL analysis & other strategic management MBA resources. Jindi Enterprises: Finding a New Sales Manager case study PESTEL analysis includes macro environment factors that impact the overall business environment – Political, Economic, Social, Technological, Environmental, and Legal factors. Jindi Enterprises: Finding a New Sales Manager case study (referred as “Jindi Exchanger” for purpose of this article) is a Harvard Business School (HBR) case study covering topics such as Strategy & Execution and strategic management. It is written by June Cotte, Alan Wenchu Yang and shed light on critical areas in field of Strategy & Execution, Manufacturing, Sales, Talent management that the protagonist in the case study is facing. Managers at Jindi Exchanger need to examine three inter-related environments in order to come up with an effective strategy. The three inter-related environments are – industry environment in which the company operates in, the geographic market or country in which company operates, and wider socio economic / macro environment. PESTEL analysis is mainly the assessment of macro environment factors.

Case Description of Jindi Enterprises: Finding a New Sales Manager Case Study

Jindi Enterprises is a manufacturer of heat exchanger units for residential and commercial markets in China. Recently, the company's top sales representative, who is also the sales manager for one of the company's provincial offices, quit and joined a competitor. A replacement must be found, but a delay in choosing a strategic direction is seriously complicating the hiring decision. The CEO must determine the corporate strategy and ensure that the hiring strategy reflects these changes.

Case Authors : June Cotte, Alan Wenchu Yang

Topic : strategy & execution, related areas : manufacturing, sales, talent management, case study solution & analysis of jindi enterprises: finding a new sales manager, swot analysis of jindi enterprises: finding a new sales manager, urgent - 12hr.

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Importance of PESTEL Analysis in Strategy Management & Planning Process

Strategy planning process often requires five steps – 1. Choosing the vision, mission and the reason of existence for Jindi Exchanger. 2. Analyze the Jindi Exchanger external competitive environment to identify opportunities and threats. PESTEL analysis is critical to understand the external threats & opportunities arising because of the macro environment developments. Changes in macro environment forces can impact the Porter Five Forces & industry attractiveness. Thus significantly impacting the ability of Jindi Exchanger to build sustainable competitive advantage 3. Analyze Strengths and Weaknesses of Jindi Exchanger. 4. Developing strategies that can capitalize on Jindi Exchanger strengths and help mitigate weaknesses and impact of threats of macro-environment. 5. Execution of the strategy and building a feedback loop, using which managers at Jindi Exchanger can fine tune processes and strategies going forward. The Industrial Organization (I/O) approach advocates that for sustainable competitive advantage external factors are as important as internal factors of the Jindi Exchanger. According to Michael Porter organizational performance is to large extend determined by various industry forces.

What are Political Factors in PESTEL / PEST Analysis

The political factors play a huge role in not only investment decision by transnational corporations but also by companies such as – Jindi Exchanger. Political environment and other factors not only impact the cost of doing business but also long term sustainability. Some of the political factors are – governance system, democracy & institutions, military coup chances, probability of armed conflict, law and order in market etc.

Political Factors that Impact Jindi Enterprises: Finding a New Sales Manager

- Segregation of Political Responsibilities between Different Government Agencies – There are numerous government agencies which reduces the risk of overwhelming pressure by one agency. But on the flip side it does increases both time and cost of doing business and getting certifications and clearances.

- Government Regulations and Deregulations – The government is adhering to all the rules and regulations under World Trade Organization norms. There is consistency in both policy making and implementations of those policies.

- Regulatory Practices - The regulatory practices are streamlined with global norms which have helped the country to improve its “ease of doing business” ranking.

- Threat of Terrorist Attacks – We believe in the world of post 9/11, corporations such as Jindi Exchanger have to live with operating under the shadow of a terrorist attack. The prudent policy should be to take insurance and other types of hedging instruments to mitigate the losses occurring because of the terrorist attacks.

- Democracy & Other Democratic Institutions – According to June Cotte, Alan Wenchu Yang the democratic institutions are needed to be strengthened further so that business such as Jindi Exchanger can thrive in an open, transparent and stable political environment. Strengthening of democratic institution will foster greater transparency and reduce the level of corruption in the country.

- Unrest within the Country & Chances of Civil Unrest – We don’t think that Jindi Exchanger business operations are facing any dangers from any kind of civil unrest or internal militant operations in the country.

- Political Governance System – Based on the information provided in the Jindi Enterprises: Finding a New Sales Manager case study, it seems that the country have a stable political system. Jindi Exchanger can make strategies based on the stable political environment.

- International Trade & Other Treaties – The country has a good record of adhering to international treaties it has done with various global partners. The government of each party has adhered to the treaties done by previous governments, so there is a consistency in both rule of law and regulations.

What are Economic Factors in PESTEL / PEST Analysis

Economic factors of a country and region have a direct impact on the potential attractiveness of a given market. Some of the economic factors that Jindi Exchanger should evaluate both in the present market and one in which it wants to enter are – inflation rate, GDP growth rate, disposable income level etc.

Economic Factors that Impact Jindi Enterprises: Finding a New Sales Manager

- Foreign Exchange Rate – Number of companies have incurred losses in past few years because of forex risk in – Venezuela, Brazil, and Argentina. Jindi Exchanger should be careful about the history of forex risk before entering new market. Many US companies have incurred losses in Mexico in regular forex crisis in that country.

- Employment Rate – If the employment rate is high then it will impact Jindi Exchanger strategies in two ways – it will provide enough customers for Jindi Exchanger products, and secondly it will make it expensive for Jindi Exchanger to hire talented & skillful employees.

- Consumer Disposable Income – The household income of the country has increased constantly in the last decade and half, compare to the USA market where household income is still below 2007 levels and not increased in real terms since early 1980’s. Jindi Exchanger can leverage this trend to expand the market beyond its traditional customers by employing a differentiated marketing campaign.

- Financial Market Structure and Availability of Capital at Reasonable Rates – The quantitative easing policy of Federal Reserve has led to liquidity flooding all across the global financial markets. Jindi Exchanger can borrow cheaply under such circumstances. But this strategy entails risks when interest rate will go up.

- Inequality Index / Ranking on Gini Index – Gini Index and level of inequality are a great barometer for harmony and development of a society. If there is huge income inequality in the society then the likelihood of conflict and crime increases. It can lead to uncertainty and suppression of consumption in both short term and long term.

- GDP Trend & Rate of Economic Growth – The higher GDP growth rate signals growing demand in the economy. Jindi Exchanger can leverage this trend by expanding its product range and targeting new customers. One way to start is by closely mapping the changes in – consumer buying behavior and emerging value proposition.

- Price Fluctuations in both Local and International Markets – Compare to the level of quantitative easing in last decade the prices of Jindi Exchanger products and prices of overall products have remained sticky in the US market. Jindi Exchanger should consider the fact that at deficit levels of United States in an emerging economy can lead to rampant inflation and serious risks of currency depreciation.

What are Social Factors in PESTEL / PEST Analysis

Social factors such as demography trends, power structure in the society, women participation in workforce etc have immense impact over not only the country's economy but also on workforce talent availability and level of consumer demand.

Social Factors that Impact- Jindi Enterprises: Finding a New Sales Manager

- Societal Norms and Hierarchy – What sort of hierarchy and norms are acceptable in society also influence the types and level of consumption in a society. In highly hierarchical societies the power of decision making often reside at the top

- Demographic Trend – The demographic trend is one of the key factors in demand forecasting of an economy. For example as the population of USA and EU is growing old the demand for products mostly catering to this segment will grow. Jindi Exchanger should consider demographic trends before new product developments and integrate features that cater to this segment. As population is ageing it will require less tech intensive products.

- Birth Rate – Birth rate is also a good indicator of future demand. USA has avoided the European Union style stagnant economy on the back of slightly higher birth rate and higher level of immigration.

- Immigration Policies and Level of Immigration – What are the immigration policies of the country, what is the level of immigration, and in which sectors immigration is encouraged. This will enable the Jindi Exchanger to determine – if required can it hire talent globally to work in that particular market.

- Attitude towards Savings – The culture of saving in US and China is totally different where savings rate in China is around 30% , it is well below 15% in United States. This culture of consumption and savings impact both type of consumption and magnitude of consumption.

- Gender Composition in Labor Market Jindi Exchanger can use gender composition of labor market to understand the level of liberal nature of the society, women rights, and women’s say in matter of societal issues and consumption decisions. The gender composition of labor market is a good indicator of disposal income of household, priorities of the households, and related needs.

- Education Level in Society – Education level of the society impacts both the quality of jobs and level of income. High level of education often results in better jobs, higher income and higher spending on complex and aspirational products.

- Power Structure in Society – Jindi Exchanger should carefully analyze both - What is the power structure in the society? How it impacts the demand in the economy. For example the power structure in US economy is slowly moving towards the older generation as that generation has higher disposable income compare to the younger generation.

What are Technological Factors in PESTEL / PEST Analysis

Technology is fast disrupting business models across various industries. Some of the technology trends that are impacting the macro environment are – developments in artificial intelligence, use of machine learning and big data analytics to predict consumer behavior, growing importance of platforms over service providers etc.

Technological Factors that Impact Jindi Enterprises: Finding a New Sales Manager

- Likelihood of Technology Disruption – If the country is hub of technology companies then there is a high chance of technology disruption among various industries. Jindi Exchanger has to assess whether it can live with the fast pace of technology disruption in its industry.

- Cost of Production and Trends – Jindi Exchanger should assess - What are the cost of production trends in the economy and level of automatization. We at EMBA Pro believe that in near future the sector most disrupted by technological innovation is manufacturing and production.

- Acceptance of Mobile Payments and Fintech Services – One of the areas where US are lacking behind China is Mobile Payments. Jindi Exchanger should assess what are preferred choice of mobile payments in local economy and chose the business model based on it.

- Preparedness for 5G Related Infrastructure – Countries across the world are trying to prepare themselves to install 5G infrastructure. Jindi Exchanger should assess to what level the local market is prepared to roll out the 5G connectivity.

- Intellectual Property Rights and Patents Protection – Before entering new market Jindi Exchanger should focus on the environment for intellectual property rights.

- Level of Acceptance of Technology in the Society – Jindi Exchanger has to figure out the level of technology acceptance in the society before launching new products. Often companies enter the arena without requisite infrastructure to support the technology oriented model.

- Property Rights & Protection of Technology Oriented Assets – Jindi Exchanger should analyze the legal status of various property rights and intellectual property rights protections that are common in US.

- Integration of Technology into Society & Business Processes – Uber failed in China because it tried to enter before smartphone were widespread in China. Jindi Exchanger should build a strategy that can integrate societal values, infrastructure, and Jindi Exchanger business model.

What are Environmental Factors in PESTEL / PEST Analysis

Environmental factors are fast gaining traction not only among consumers but also among regulators and policy makers. Climate change and changing ecosystem is leading to the extinction of more than 20% of species on the planet by the turn of this century.

Environmental Factors that Impact Jindi Enterprises: Finding a New Sales Manager

- Environmental Standards and Regulations both at National & Local Levels – Often the environment policy at national and local level can be different. This can help Jindi Exchanger in numerous decisions such as plant location, product development, and pricing strategy.

- Environmental Regulation Impacting Absolute Cost Advantage Dynamics in the Industry.

- Paris Climate Agreement and Commitment of National Government under the Agreement – What are the commitments of the country under the Paris Agreement and what is the general level of consensus regarding Paris Climate Agreement in the country. For example Trump not standing by US commitments created an environment of uncertainty.

- Influence and Effectiveness of Environmental Agencies – The role of environment standards enforcement agencies is critical in safeguarding norms. But often in emerging countries these agencies delay the process as a tactic to extract bribes. Jindi Exchanger should be aware of presence of such practices in a country.

- Per Capita and National Carbon Emission – What is the per capita carbon emission of the country and what is the overall level of carbon emissions of the country. This will help in better predicting the environment policy of the country.

- Influence of Climate Change – How climate change will impact Jindi Exchanger business model and supply chain. For example if the supply chain is not flexible it can lead to bottlenecks if shipments from one part of the world are delayed because of sudden climate shift.

- Corporate Social Responsibilities Culture – Are Jindi Exchanger present CSR efforts applicable in the new market or does it needs to have new initiative to cater to the prospective market.

What are Legal Factors in PESTEL / PEST Analysis

Legal factors often govern – conditions to enter the market, laws to operate in the market, and procedure to resolve any dispute with other stakeholders. If the legal system is not strong then Jindi Exchanger can face numerous challenges – from consumer petitions to shakedowns from authorities.

Legal Factors that Impact Jindi Enterprises: Finding a New Sales Manager

- Data Protection Laws – Jindi Exchanger needs to assess what are the data laws in the country and what it needs to do to comply with them. For example most of EU countries now want the EU citizen data to be saved in EU countries only.

- Independence of Judiciary and Relative Influence of Government – The judiciary independence often reflect both strength and credibility of the institutions in the country.

- Laws regarding Monopoly and Restrictive Trade Practices – As a new player Jindi Exchanger shouldn’t be worried about the monopoly and restrictive trade practices law.

- Time Taken for Court Proceedings – Even if the country has best of the laws, it doesn’t mean much if they can’t be enforced in a timely manner. Jindi Exchanger should do a primary research regarding how much time it often takes to conclude a court case in the country given the sort of legal challenges Jindi Exchanger can face.

- Employment Laws – What are the employment laws in the country and are they consistent with the business model of Jindi Exchanger. For example Uber employment system is not consistent with French laws and it is facing challenges in the country.

- Securities Law – What are the securities law in the country and what are the conditions to list the company on national or regional stock exchange.

- Consumer Protection Laws – Jindi Exchanger needs to know what are the consumer laws, what is the rate of enforcement, what is the attitude of authorities towards consumer protection laws, and what is the role activist groups in enforcement of consumer protection laws.

5C Marketing Analysis of Jindi Enterprises: Finding a New Sales Manager

4p marketing analysis of jindi enterprises: finding a new sales manager, porter five forces analysis and solution of jindi enterprises: finding a new sales manager, porter value chain analysis and solution of jindi enterprises: finding a new sales manager, case memo & recommendation memo of jindi enterprises: finding a new sales manager, blue ocean analysis and solution of jindi enterprises: finding a new sales manager, marketing strategy and analysis jindi enterprises: finding a new sales manager, vrio /vrin analysis & solution of jindi enterprises: finding a new sales manager, pestel / step / pest analysis of jindi enterprises: finding a new sales manager, case study solution of jindi enterprises: finding a new sales manager, swot analysis and solution of jindi enterprises: finding a new sales manager, references & further readings.

June Cotte, Alan Wenchu Yang (2018) , "Jindi Enterprises: Finding a New Sales Manager Harvard Business Review Case Study. Published by HBR Publications.

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