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Making Learning Relevant With Case Studies

The open-ended problems presented in case studies give students work that feels connected to their lives.

Students working on projects in a classroom

To prepare students for jobs that haven’t been created yet, we need to teach them how to be great problem solvers so that they’ll be ready for anything. One way to do this is by teaching content and skills using real-world case studies, a learning model that’s focused on reflection during the problem-solving process. It’s similar to project-based learning, but PBL is more focused on students creating a product.

Case studies have been used for years by businesses, law and medical schools, physicians on rounds, and artists critiquing work. Like other forms of problem-based learning, case studies can be accessible for every age group, both in one subject and in interdisciplinary work.

You can get started with case studies by tackling relatable questions like these with your students:

  • How can we limit food waste in the cafeteria?
  • How can we get our school to recycle and compost waste? (Or, if you want to be more complex, how can our school reduce its carbon footprint?)
  • How can we improve school attendance?
  • How can we reduce the number of people who get sick at school during cold and flu season?

Addressing questions like these leads students to identify topics they need to learn more about. In researching the first question, for example, students may see that they need to research food chains and nutrition. Students often ask, reasonably, why they need to learn something, or when they’ll use their knowledge in the future. Learning is most successful for students when the content and skills they’re studying are relevant, and case studies offer one way to create that sense of relevance.

Teaching With Case Studies

Ultimately, a case study is simply an interesting problem with many correct answers. What does case study work look like in classrooms? Teachers generally start by having students read the case or watch a video that summarizes the case. Students then work in small groups or individually to solve the case study. Teachers set milestones defining what students should accomplish to help them manage their time.

During the case study learning process, student assessment of learning should be focused on reflection. Arthur L. Costa and Bena Kallick’s Learning and Leading With Habits of Mind gives several examples of what this reflection can look like in a classroom: 

Journaling: At the end of each work period, have students write an entry summarizing what they worked on, what worked well, what didn’t, and why. Sentence starters and clear rubrics or guidelines will help students be successful. At the end of a case study project, as Costa and Kallick write, it’s helpful to have students “select significant learnings, envision how they could apply these learnings to future situations, and commit to an action plan to consciously modify their behaviors.”

Interviews: While working on a case study, students can interview each other about their progress and learning. Teachers can interview students individually or in small groups to assess their learning process and their progress.

Student discussion: Discussions can be unstructured—students can talk about what they worked on that day in a think-pair-share or as a full class—or structured, using Socratic seminars or fishbowl discussions. If your class is tackling a case study in small groups, create a second set of small groups with a representative from each of the case study groups so that the groups can share their learning.

4 Tips for Setting Up a Case Study

1. Identify a problem to investigate: This should be something accessible and relevant to students’ lives. The problem should also be challenging and complex enough to yield multiple solutions with many layers.

2. Give context: Think of this step as a movie preview or book summary. Hook the learners to help them understand just enough about the problem to want to learn more.

3. Have a clear rubric: Giving structure to your definition of quality group work and products will lead to stronger end products. You may be able to have your learners help build these definitions.

4. Provide structures for presenting solutions: The amount of scaffolding you build in depends on your students’ skill level and development. A case study product can be something like several pieces of evidence of students collaborating to solve the case study, and ultimately presenting their solution with a detailed slide deck or an essay—you can scaffold this by providing specified headings for the sections of the essay.

Problem-Based Teaching Resources

There are many high-quality, peer-reviewed resources that are open source and easily accessible online.

  • The National Center for Case Study Teaching in Science at the University at Buffalo built an online collection of more than 800 cases that cover topics ranging from biochemistry to economics. There are resources for middle and high school students.
  • Models of Excellence , a project maintained by EL Education and the Harvard Graduate School of Education, has examples of great problem- and project-based tasks—and corresponding exemplary student work—for grades pre-K to 12.
  • The Interdisciplinary Journal of Problem-Based Learning at Purdue University is an open-source journal that publishes examples of problem-based learning in K–12 and post-secondary classrooms.
  • The Tech Edvocate has a list of websites and tools related to problem-based learning.

In their book Problems as Possibilities , Linda Torp and Sara Sage write that at the elementary school level, students particularly appreciate how they feel that they are taken seriously when solving case studies. At the middle school level, “researchers stress the importance of relating middle school curriculum to issues of student concern and interest.” And high schoolers, they write, find the case study method “beneficial in preparing them for their future.”

Center for Teaching

Case studies.

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Case studies are stories that are used as a teaching tool to show the application of a theory or concept to real situations. Dependent on the goal they are meant to fulfill, cases can be fact-driven and deductive where there is a correct answer, or they can be context driven where multiple solutions are possible. Various disciplines have employed case studies, including humanities, social sciences, sciences, engineering, law, business, and medicine. Good cases generally have the following features: they tell a good story, are recent, include dialogue, create empathy with the main characters, are relevant to the reader, serve a teaching function, require a dilemma to be solved, and have generality.

Instructors can create their own cases or can find cases that already exist. The following are some things to keep in mind when creating a case:

  • What do you want students to learn from the discussion of the case?
  • What do they already know that applies to the case?
  • What are the issues that may be raised in discussion?
  • How will the case and discussion be introduced?
  • What preparation is expected of students? (Do they need to read the case ahead of time? Do research? Write anything?)
  • What directions do you need to provide students regarding what they are supposed to do and accomplish?
  • Do you need to divide students into groups or will they discuss as the whole class?
  • Are you going to use role-playing or facilitators or record keepers? If so, how?
  • What are the opening questions?
  • How much time is needed for students to discuss the case?
  • What concepts are to be applied/extracted during the discussion?
  • How will you evaluate students?

To find other cases that already exist, try the following websites:

  • The National Center for Case Study Teaching in Science , University of Buffalo. SUNY-Buffalo maintains this set of links to other case studies on the web in disciplines ranging from engineering and ethics to sociology and business
  • A Journal of Teaching Cases in Public Administration and Public Policy , University of Washington

For more information:

  • World Association for Case Method Research and Application

Book Review :  Teaching and the Case Method , 3rd ed., vols. 1 and 2, by Louis Barnes, C. Roland (Chris) Christensen, and Abby Hansen. Harvard Business School Press, 1994; 333 pp. (vol 1), 412 pp. (vol 2).

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Do Your Students Know How to Analyze a Case—Really?

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  • Case Teaching
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J ust as actors, athletes, and musicians spend thousands of hours practicing their craft, business students benefit from practicing their critical-thinking and decision-making skills. Students, however, often have limited exposure to real-world problem-solving scenarios; they need more opportunities to practice tackling tough business problems and deciding on—and executing—the best solutions.

To ensure students have ample opportunity to develop these critical-thinking and decision-making skills, we believe business faculty should shift from teaching mostly principles and ideas to mostly applications and practices. And in doing so, they should emphasize the case method, which simulates real-world management challenges and opportunities for students.

To help educators facilitate this shift and help students get the most out of case-based learning, we have developed a framework for analyzing cases. We call it PACADI (Problem, Alternatives, Criteria, Analysis, Decision, Implementation); it can improve learning outcomes by helping students better solve and analyze business problems, make decisions, and develop and implement strategy. Here, we’ll explain why we developed this framework, how it works, and what makes it an effective learning tool.

The Case for Cases: Helping Students Think Critically

Business students must develop critical-thinking and analytical skills, which are essential to their ability to make good decisions in functional areas such as marketing, finance, operations, and information technology, as well as to understand the relationships among these functions. For example, the decisions a marketing manager must make include strategic planning (segments, products, and channels); execution (digital messaging, media, branding, budgets, and pricing); and operations (integrated communications and technologies), as well as how to implement decisions across functional areas.

Faculty can use many types of cases to help students develop these skills. These include the prototypical “paper cases”; live cases , which feature guest lecturers such as entrepreneurs or corporate leaders and on-site visits; and multimedia cases , which immerse students into real situations. Most cases feature an explicit or implicit decision that a protagonist—whether it is an individual, a group, or an organization—must make.

For students new to learning by the case method—and even for those with case experience—some common issues can emerge; these issues can sometimes be a barrier for educators looking to ensure the best possible outcomes in their case classrooms. Unsure of how to dig into case analysis on their own, students may turn to the internet or rely on former students for “answers” to assigned cases. Or, when assigned to provide answers to assignment questions in teams, students might take a divide-and-conquer approach but not take the time to regroup and provide answers that are consistent with one other.

To help address these issues, which we commonly experienced in our classes, we wanted to provide our students with a more structured approach for how they analyze cases—and to really think about making decisions from the protagonists’ point of view. We developed the PACADI framework to address this need.

PACADI: A Six-Step Decision-Making Approach

The PACADI framework is a six-step decision-making approach that can be used in lieu of traditional end-of-case questions. It offers a structured, integrated, and iterative process that requires students to analyze case information, apply business concepts to derive valuable insights, and develop recommendations based on these insights.

Prior to beginning a PACADI assessment, which we’ll outline here, students should first prepare a two-paragraph summary—a situation analysis—that highlights the key case facts. Then, we task students with providing a five-page PACADI case analysis (excluding appendices) based on the following six steps.

Step 1: Problem definition. What is the major challenge, problem, opportunity, or decision that has to be made? If there is more than one problem, choose the most important one. Often when solving the key problem, other issues will surface and be addressed. The problem statement may be framed as a question; for example, How can brand X improve market share among millennials in Canada? Usually the problem statement has to be re-written several times during the analysis of a case as students peel back the layers of symptoms or causation.

Step 2: Alternatives. Identify in detail the strategic alternatives to address the problem; three to five options generally work best. Alternatives should be mutually exclusive, realistic, creative, and feasible given the constraints of the situation. Doing nothing or delaying the decision to a later date are not considered acceptable alternatives.

Step 3: Criteria. What are the key decision criteria that will guide decision-making? In a marketing course, for example, these may include relevant marketing criteria such as segmentation, positioning, advertising and sales, distribution, and pricing. Financial criteria useful in evaluating the alternatives should be included—for example, income statement variables, customer lifetime value, payback, etc. Students must discuss their rationale for selecting the decision criteria and the weights and importance for each factor.

Step 4: Analysis. Provide an in-depth analysis of each alternative based on the criteria chosen in step three. Decision tables using criteria as columns and alternatives as rows can be helpful. The pros and cons of the various choices as well as the short- and long-term implications of each may be evaluated. Best, worst, and most likely scenarios can also be insightful.

Step 5: Decision. Students propose their solution to the problem. This decision is justified based on an in-depth analysis. Explain why the recommendation made is the best fit for the criteria.

Step 6: Implementation plan. Sound business decisions may fail due to poor execution. To enhance the likeliness of a successful project outcome, students describe the key steps (activities) to implement the recommendation, timetable, projected costs, expected competitive reaction, success metrics, and risks in the plan.

“Students note that using the PACADI framework yields ‘aha moments’—they learned something surprising in the case that led them to think differently about the problem and their proposed solution.”

PACADI’s Benefits: Meaningfully and Thoughtfully Applying Business Concepts

The PACADI framework covers all of the major elements of business decision-making, including implementation, which is often overlooked. By stepping through the whole framework, students apply relevant business concepts and solve management problems via a systematic, comprehensive approach; they’re far less likely to surface piecemeal responses.

As students explore each part of the framework, they may realize that they need to make changes to a previous step. For instance, when working on implementation, students may realize that the alternative they selected cannot be executed or will not be profitable, and thus need to rethink their decision. Or, they may discover that the criteria need to be revised since the list of decision factors they identified is incomplete (for example, the factors may explain key marketing concerns but fail to address relevant financial considerations) or is unrealistic (for example, they suggest a 25 percent increase in revenues without proposing an increased promotional budget).

In addition, the PACADI framework can be used alongside quantitative assignments, in-class exercises, and business and management simulations. The structured, multi-step decision framework encourages careful and sequential analysis to solve business problems. Incorporating PACADI as an overarching decision-making method across different projects will ultimately help students achieve desired learning outcomes. As a practical “beyond-the-classroom” tool, the PACADI framework is not a contrived course assignment; it reflects the decision-making approach that managers, executives, and entrepreneurs exercise daily. Case analysis introduces students to the real-world process of making business decisions quickly and correctly, often with limited information. This framework supplies an organized and disciplined process that students can readily defend in writing and in class discussions.

PACADI in Action: An Example

Here’s an example of how students used the PACADI framework for a recent case analysis on CVS, a large North American drugstore chain.

The CVS Prescription for Customer Value*

PACADI Stage

Summary Response

How should CVS Health evolve from the “drugstore of your neighborhood” to the “drugstore of your future”?

Alternatives

A1. Kaizen (continuous improvement)

A2. Product development

A3. Market development

A4. Personalization (micro-targeting)

Criteria (include weights)

C1. Customer value: service, quality, image, and price (40%)

C2. Customer obsession (20%)

C3. Growth through related businesses (20%)

C4. Customer retention and customer lifetime value (20%)

Each alternative was analyzed by each criterion using a Customer Value Assessment Tool

Alternative 4 (A4): Personalization was selected. This is operationalized via: segmentation—move toward segment-of-1 marketing; geodemographics and lifestyle emphasis; predictive data analysis; relationship marketing; people, principles, and supply chain management; and exceptional customer service.

Implementation

Partner with leading medical school

Curbside pick-up

Pet pharmacy

E-newsletter for customers and employees

Employee incentive program

CVS beauty days

Expand to Latin America and Caribbean

Healthier/happier corner

Holiday toy drives/community outreach

*Source: A. Weinstein, Y. Rodriguez, K. Sims, R. Vergara, “The CVS Prescription for Superior Customer Value—A Case Study,” Back to the Future: Revisiting the Foundations of Marketing from Society for Marketing Advances, West Palm Beach, FL (November 2, 2018).

Results of Using the PACADI Framework

When faculty members at our respective institutions at Nova Southeastern University (NSU) and the University of North Carolina Wilmington have used the PACADI framework, our classes have been more structured and engaging. Students vigorously debate each element of their decision and note that this framework yields an “aha moment”—they learned something surprising in the case that led them to think differently about the problem and their proposed solution.

These lively discussions enhance individual and collective learning. As one external metric of this improvement, we have observed a 2.5 percent increase in student case grade performance at NSU since this framework was introduced.

Tips to Get Started

The PACADI approach works well in in-person, online, and hybrid courses. This is particularly important as more universities have moved to remote learning options. Because students have varied educational and cultural backgrounds, work experience, and familiarity with case analysis, we recommend that faculty members have students work on their first case using this new framework in small teams (two or three students). Additional analyses should then be solo efforts.

To use PACADI effectively in your classroom, we suggest the following:

Advise your students that your course will stress critical thinking and decision-making skills, not just course concepts and theory.

Use a varied mix of case studies. As marketing professors, we often address consumer and business markets; goods, services, and digital commerce; domestic and global business; and small and large companies in a single MBA course.

As a starting point, provide a short explanation (about 20 to 30 minutes) of the PACADI framework with a focus on the conceptual elements. You can deliver this face to face or through videoconferencing.

Give students an opportunity to practice the case analysis methodology via an ungraded sample case study. Designate groups of five to seven students to discuss the case and the six steps in breakout sessions (in class or via Zoom).

Ensure case analyses are weighted heavily as a grading component. We suggest 30–50 percent of the overall course grade.

Once cases are graded, debrief with the class on what they did right and areas needing improvement (30- to 40-minute in-person or Zoom session).

Encourage faculty teams that teach common courses to build appropriate instructional materials, grading rubrics, videos, sample cases, and teaching notes.

When selecting case studies, we have found that the best ones for PACADI analyses are about 15 pages long and revolve around a focal management decision. This length provides adequate depth yet is not protracted. Some of our tested and favorite marketing cases include Brand W , Hubspot , Kraft Foods Canada , TRSB(A) , and Whiskey & Cheddar .

Art Weinstein

Art Weinstein , Ph.D., is a professor of marketing at Nova Southeastern University, Fort Lauderdale, Florida. He has published more than 80 scholarly articles and papers and eight books on customer-focused marketing strategy. His latest book is Superior Customer Value—Finding and Keeping Customers in the Now Economy . Dr. Weinstein has consulted for many leading technology and service companies.

Herbert V. Brotspies

Herbert V. Brotspies , D.B.A., is an adjunct professor of marketing at Nova Southeastern University. He has over 30 years’ experience as a vice president in marketing, strategic planning, and acquisitions for Fortune 50 consumer products companies working in the United States and internationally. His research interests include return on marketing investment, consumer behavior, business-to-business strategy, and strategic planning.

John T. Gironda

John T. Gironda , Ph.D., is an assistant professor of marketing at the University of North Carolina Wilmington. His research has been published in Industrial Marketing Management, Psychology & Marketing , and Journal of Marketing Management . He has also presented at major marketing conferences including the American Marketing Association, Academy of Marketing Science, and Society for Marketing Advances.

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Case Study Compilation

The SEL Integration Approach  Case Study Compilation  was developed with and for educators who work in a K-12 school setting, including teachers, paraprofessionals, counselors, SEL Directors, teacher leaders, & school principals, to provide examples of practice related to three questions:

  • What does it mean to focus on social-emotional development and the creation of positive learning environments?
  • How can educators integrate their approaches to social, emotional, and academic development?
  • What does it look, sound, and feel like when SEL is effectively embedded into all elements of the school day?

sample case study in school

When read one at a time, the case studies offer snapshots of social-emotional learning in action; they describe daily routines, activities, and teachable moments within short vignettes. When read together, the case studies provide a unique picture of what it takes for a school to integrate social, emotional, and academic learning across grade levels, content areas, and other unique contexts.

The Case Study Compilation includes:

  • Eleven case studies:  Each case study highlights educator ‘moves’ and strategies to embed social-emotional skills, mindsets, and competencies throughout the school day and within academics. They each  conclude with a reflection prompt that challenges readers to examine their own practice. The case studies are written from several different perspectives, including teachers in the classroom and in distance learning environments, a school counselor, and district leaders.
  • Reflection Guide for Professional Learning:  The Reflection Guide offers an entry point for educators to think critically about their work with youth in order to strengthen their practice. School leaders or other partners may choose to use this Reflection Guide in a variety of contexts, including coaching conversations and staff professional development sessions.

View our accompanying Quick Reference Guide , Companion Guides , and Educator & School Leader Self-Reflection Tools .

“We must resist thinking in siloed terms when it comes to social-emotional learning (SEL), academics, and equity. Rather, these elements of our work as educators and partners go hand in hand.”

HEAD & HEART, TransformEd & ANet

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Sample case studies, page table of contents, case study #1.

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Cultural Connections for Younger Students: A Party for a Japanese Refugee

On Friday, March 11, 2011 an earthquake hit Japan and caused a series of Tsunami waves. It was the largest earthquake in the history of Japan and it caused a lot of damage.  Homes were lost, people were hurt, and many had to find other places to stay since the places where they lived were no longer safe. Some Japanese families even had to move to other countries, at least temporarily.  Your teacher has just told you that a little girl from Japan will be coming soon to join your class at your school.  Her name is Bachiko, which means “happy child” in Japanese.  She is moving to State College with her parents and younger brother.

Your teacher tells you that the first day she will be in class will be May 5. In Japan May 5 is children’s day and the whole country celebrates children and their mothers. But for Bachiko May 5 is even more special since it is also her birthday. Since she will be here the class thinks that you should all plan a celebration for her. She won’t know anyone here yet.  She won’t have any friends yet. And, even though she speaks some English, she is more comfortable speaking Japanese.  You want to help her celebrate Children’s Day and her birthday and you also want to help her feel welcome since she will probably be missing her home very much. You want to make sure that the party includes some of the sorts of things that kids do in Japan. How can you plan the party? How can you help her celebrate her special day?

Global Knowledge/Global Empathy:

Asking the right questions:.

Begin by asking questions that help your students connect with Bachiko’s story. Ask them to think of holidays they celebrate that they would miss if they had to go to a different country during that time of year.

Ask them to think of how they would feel if they had to be far from home for their birthday. What sorts of things would they miss? What sorts of things would they be able to do in a new place?

Adjusting the conversation based on the maturity of the class, talk about the challenges to Bachiko of having to move to a new place. Ask them about what they think of moving and what sorts of challenges moving brings—compare moving to another place in the country where you currently live to moving to a new country.

Talk about natural disasters. Ask them if there are times when they feel scared of them and discuss ways for them to reduce their fears. Talk about how they happen all over the globe. Make sure not to let them think that they only happen in places like Japan.

Gathering information:

Brainstorm with the class the sort of information they need in order to plan the party (solve the problem). Create a list of things that the class needs to learn to be able to do this.

Create a list of things that the kids need to learn about Japanese culture.  Ask the kids to think of any Japanese culture that they already know of (sushi, animation, pokemon, origami, etc.). Ask them to consider whether their experience of these cultural items might be different from how Bachiko and her friends experience them.

Depending on the class—consider teaching more about earthquakes, tsunamis, and other natural disasters. Use this as a chance to balance learning about sciences with learning compassion for those that are affected by these events. Consider talking about Katrina or other US natural disasters (tornadoes) so that they don’t think these things only happen to others.

Imagining a way to address the problem:

Once you have begun to gather materials and information that can help the class imagine the party that they would like to throw, have them begin to describe what they want to do for the party. Do they need to make origami, kites, etc? What foods?   Music? What other activities? Help them imagine all of these things.

Then ask them to imagine the party and think of how they would like to tell a story about it. Asking them to be the storytellers of this will help encourage their imagination and empathy. (While possibly throwing the party would be a fun idea—it might not be the best learning activity and could be difficult to do).  Do they want to write a story about Bachiko and the party? Do they want to create a cartoon/animated version? Do they want to make a series of pictures? Consider whether you want them to work in groups or individually or in some combination. Group work is generally helpful for these types of projects. Maybe you make a few groups and let each one decide between a story, pictures, an origami play, etc… There are lots of options.

When the students have their projects complete have them present them to the class. Then have the whole class talk about the strengths and weaknesses of their projects. What do they think Bachiko would have liked most? What might have been hard for her? What parts were fun for them to plan? What parts were hard? The idea here is to make it clear that they have done good work, that they imagined a way to help someone else, but that it would not be possible to “fix” the situation. Bachiko would surely be a bit sad—but their party would also surely really help. And the more the party made her feel welcome, the more of a success it would be.

Next ask the class to engage in some sort of fundraising or other project to help the kids in Japan. Now, when they do this, they will feel much more connected to the communities they are trying to help.

Assessment:

There should always be some assessment with these projects.  It is possible to determine how well students gathered information, whether they asked good questions, and whether they could appreciate the limits to their work as well as its strengths.

Asks students to imagine a direct connection with a young Japanese earthquake victim—which creates a greater link.  Makes the crisis in Japan more real.

Asks them to imagine themselves in a similar situation—this will deter othering (the idea that this situation would only happen to others).

Gives them an opportunity to learn more about Japan through their own interest in solving a problem.

Risks making them feel sorry for Bachiko in a way that might make her seem helpless. You can teach in ways that confront this tendency.

Risks developing a negative stereotype of Japan—since it could seem like a country that suffers disasters and needs our help. You can teach in ways that confront this tendency by not allowing them to describe Japan in negative terms.

Adaptations:

This case study could be adjusted to describe a child from almost any other nation that had to suddenly move to your school district. The possibilities are limitless.

Web resources:

  • Teaching Kids About Earthquakes, Tsunamis, and Japan Through Online Resources
  • Talking to kids about the Earthquake
  • The Science of Earthquakes (for kids)
  • Kids web Japan
  • Japan for kids

Case Study #2

Environmental connections for middle school age students: global sustainability and the brazilian amazon.

Your name is Jorge, you are 13, and you are from Brazil. You live in the Amazon in a community of Seringueiros— Seringueiro   is the Portuguese word for “rubber tapper.” Rubber tapping has been a traditional way of life for many people living in the Amazon forest since the start of the century.  A cut is made in the side of a rubber tree then the rubber is harvested. Later the tree heals and the rubber tapper sells the rubber to buy things they need. Life as a  seringueiro   is not easy. It is difficult to make money selling the rubber and many in these communities struggle to make a good life. Lately, though, it has gotten worse.

Jorge’s family and his community have just learned that a logging company plans to cut down the trees that they use to get rubber. Jorge’s parents are tired of fighting the logging company and they are thinking of moving to the city. But Jorge has heard stories that life in the city would be even harder for them and he doesn’t want to leave the forest. Instead, he wants to think of a way to protect the trees that his family needs for rubber. He wants to work to find a way to allow his community to continue living in harmony with nature. He thinks that he will hate living in the city and he wants to continue living in the ways that his community has for decades.

Jorge realizes that saving the trees for rubber tappers probably won’t convince the Brazilian government to protect them.  Native Americans throughout the hemisphere have seen their lands taken away and their way of life threatened for centuries—and very few people have come to their defense. But he thinks that maybe he can get attention to saving his community’s trees if he reminds the public of the importance of the plant life in the Amazon. He also thinks that he has a greater chance of getting attention to his community’s problem if he links with other kids his age from other parts of the world.

He thinks that if they work together they can make a difference. He thinks that if kids from various places draw attention to this problem, and if he gets help from environmentalists, he can convince the Brazilian government to protect the lands.

The Amazon rainforest is one of the world’s greatest natural resources. Its many plants recycle carbon dioxide into oxygen, and some call it “Lungs of our Planet” since 20% of earth oxygen is produced by the Amazon rainforest. Even though environmentalists and government policies forced the world to give more attention to the rain forest, deforestation continues to be a major problem. Predications show that if nothing is done to stop the destruction of rainforest that half our remaining rain forests will be gone by the year 2025 and by 2060 there will be no rain forests remaining.

Not only does the Amazon provide oxygen, it is the home to a great variety of plant life that holds the potential to help solve many medical problems. Protecting this biodiversity is also of great importance. The plants in the Amazon could help us discover the next cure for cancer or for other diseases. The oxygen produced in the Amazon helps people all over the world to breathe.

Put yourself in the place of Jorge and imagine how he might solve this problem. How can he get help protecting the trees his family needs? Should he start an environmental activism campaign? How could

he do that? He will need to connect with others outside his community. Could you imagine ways that your own school might help him?  Design a strategy to help Jorge protect the rainforest.

Begin by asking questions that help your students connect with Jorge’s story. Ask them to think of what they would do if a company was taking over the lands they lived on.

Ask them to think about the value of protecting traditional ways of life. Does their family have traditions that sometimes seem threatened based on the way that society has changed? And how are their experiences related to those of Jorge, whose community has a very traditional way of living? Does Jorge have a right to have that way of life protected? Do we have an obligation to help protect it?

Ask them to think about how hard it will be for Jorge to get attention to his cause. What are the challenges he faces? How can Jorge connect his cause to the lives of people living outside the rain forest? The rainforest is important to everyone’s heath—but few people know that or care. How can that change?

Talk about environmental issues. Ask them about what they do to help conserve the planet’s resources. Ask them to think about how environmental issues link people across the globe.   Ask them to think about the sorts of communities that tend to be most threatened by things like deforestation.  Are their problems exacerbated by having a less publicly recognized voice? Also ask them to think about how hard it is to get people to change the way that they live—even when they know that some of their habits are bad for the planet.

Talk about sustainability. Jorge’s community as a sustainable connection to the land. It does not take in a way that causes damage or limits regeneration. What are some ways that our students can live a sustainable life? How can we learn from communities like Jorge’s? What gets lost if those communities cease to exist?

Brainstorm with the class the sort of information they need in order to help Jorge. They need to learn about rubber tapping, the Amazon, deforestation, environmental activism, sustainability. Create a list of things that the class needs to learn to be able to do this.

Create a list of things that the kids need to learn about Brazilian Native American culture.  Ask them to think of things that they know about Native Americans in the United States and then ask them to think of way that these communities face similar challenges across the Americas.

Ask them to think about how the crisis in the Amazon links to environmental crises in the United States. Do they know about the Marellus Shale story? How might that story be similar to that of Jorge’s?

Once you have begun to gather materials and information that can help the class imagine  Jorge’s situation, have them begin to describe a plan for Jorge.  How can Jorge gain support? He can’t do it alone—so who would be good to help him?  What sorts of information does he need to present to get supporters for this? How can he best connect with people outside of his community? Help them imagine all of these things.

Next have them implement a campaign to save the rainforest where Jorge lives. Consider whether you want them to work in groups or individually or in some combination. Group work is generally helpful for these types of projects. Do they want to do posters, hold events, make a movie, write a book, get articles in newspapers, host a website, etc….? How can they best get attention for the cause? There are lots of options.

When the students have their project concepts complete have them present them to the class. They do not need to actually make the posters, websites, etc…they just need to describe them and create an example. Then have the whole class talk about the strengths and weaknesses of their projects. What parts of Jorge’s action plan were fun for them to work on? What parts were hard? The idea here is to make it clear that they have done good work, that they imagined          a way to help someone else, but that it would not be possible to “fix” the situation.

The class should then discuss the merits of each of the ideas that the teams came up with –and they could follow through on creating some resources that exemplified some of the approaches the class thought worked best.

Next ask the class to engage in some sort of project to raise awareness for an environmental issue—especially one linked to protecting forests. Ask them to consider a project to advance sustainable living.

Asks students to imagine a direct connection with a Brazilian Native American—which creates a greater link.   Makes the social and environmental crisis more real.

Asks them to imagine themselves in a similar situation—this will deter othering.

Gives them an opportunity to learn more about the Amazon and Brazilians through their own interest in solving a problem.

Risks making them feel sorry for Jorge in a way that might make him seem helpless. You can teach in ways that confront this tendency.

Risks developing a negative stereotype of Brazil—since it could seem like the Brazilian government doesn’t care about the Amazon or the rubber tappers. You can teach in ways that confront this tendency by not allowing them to describe Brazil in negative terms and by reminding them of how this problem has global examples.

This case study could be adjusted to describe an environmental conflict from another region. The possibilities are limitless.

  • Amazon rubber tappers news
  • Amazon rainforest

Case Study #3

The impact of war on children for high school age students: landmines in angola.

Mia is 16 years old and she is from Angola. Last week her brother, Nelson, was playing soccer with friends when he chased after the ball and went on lands that they are warned never to step on. He was too busy chasing the ball to pay attention to the rule. As he crossed over into the dangerous territory he heard a click, then an explosion. He had stepped on a land mine. He was rushed to a hospital where Mia and her family went to see him.  Once they arrived they learned that Nelson had lost both legs in the explosion. Nelson is now one of the more than 100,000 Angolans who have lost a limb to landmines.

Angola suffered a civil war that ended in 1994, but, even though the war ended that year, the effects of it are still in place. There are estimates of between 10 and 20 landmines in Angola which is equal to approximately 1-2 landmines per inhabitant. As mentioned, over 100,000 Angolans have lost a limb due to a landmine and 120 Angolans die from a landmine explosion every month. But the negative effects of landmines on the population go beyond injuries: the threat of landmines restricts the ability of people to move about their country, to farm, to find clean water, to go to school, and –as in Nelson’s case—to play games like soccer. Women and children are most threatened by landmines and children represent 49% of the landmine injuries in Angola. During the Soviet war in Afghanistan during the 1980s the Soviets used landmines that looked to children like toys. Many were killed trying to pick them up. Even though the UN passed a moratorium on landmines in 1993, there is still no international consensus on banning the use of landmines. Currently there are 20 mines laid for each one removed.

Landmines only cost about $3 to make, but they cost about $1,000 each to remove. Mia has watched her community suffer life with landmines for too long. She wants to work to change this problem, but she realizes that the cost of removing landmines is very high. She knows that anti-landmine groups help to de-mine areas, but she doesn’t want to wait for help from others, she thinks her community needs to learn more about how to de-mine. She has another problem, too, she has learned that landmines continue to be used and she wants to work to stop the use of landmines in other countries. There are over 110 million landmines (and millions of other explosive devices) in 68 nations today. She wants to work to stop the future placement of more mines.

Put yourself in the place of Mia and imagine how she might solve this problem. How can she get help de-mining her community? Should she attempt to get de-miners to her area or she should work to see if some of the members of her community could learn de-mining techniques?  How could she do that? She also wants to raise awareness about landmines globally so that this practice can stop. Can you imagine a project with your school that could help her in that goal? Design a strategy to help Mia stop landmine damage.

Begin by asking questions that help students connect with Mia’s story. Ask them to think of what they would do if a sibling or cousin or friend was hurt in this way.

Ask them to think about the impact of war on children. The case of landmines is a clear example of how current military techniques often target civilian populations and they do so through devices that can be left and that do not require military personnel to maintain. How has that changed the nature of war?  Should there be a ban on landmines? What would be some good ways to advance this cause?  It might be useful to review the Geneva Conventions with students since they are war guidelines that create protections for civilians.

A further issue is the way that the landmines cause Mia’s community to depend on others. De- mining is complex work and it takes a lot of training. Most of the time de-mining crews will come to a community, work, then leave. What are the challenges to changing that process and giving more local communities these skills and the equipment needed to perform them safely? Similarly some believe that the 12 nations that participated in Angola’s Civil War by providing the mines should also be responsible for getting rid of them. Who should get rid of the mines? What are some ways that the community can be an active part of this process?

Ask students to think about how hard it will be for Mia to get attention to her cause. What are the challenges she faces? How can Mia connect her cause to the lives of people living outside of Angola or Africa? What would it take to get people living in the United States to care about Mia’s situation? The US is home to more than 15 landmine producers. Should efforts be made to shut down their operations?

Ask them to think about the long term effects of war on communities.  A number of nations in the world have been engaged in long term conflicts, with children that have lived their whole lives during military conflict. How does that influence the lives of children?  How does that affect a community’s ability to prosper? What will happen to kids like Nelson as they grow up?

Brainstorm with the class the sort of information they need in order to help Mia. They need to learn about landmines, the politics of de-mining, the current efforts to ban landmines, and the human rights of children in a time of war. Create a list of things that the class needs to learn to be able to do this.

Create a list of things that the students need to learn about Angolan society and history.  In order to appreciate Mia’s situation it is important that students empathize with her without seeing her as a helpless victim. What happened during the Civil War? Why did the United States and the Soviet Union get involved?  How was their involvement a result of Cold War dynamics? Teach students about the idea of proxy wars and ask them to think about the political implications such wars have on the nations where the wars are waged.

Ask them to think about how the landmine crisis is a geopolitical problem that is not just limited to Angola. Have the class learn about the use of landmines in other countries and ask them to think about how landmines play a role in contemporary military conflicts.

Once you have begun to gather materials and information that can help the class imagine Mia’s situation, have them begin to describe a plan for Mia. How can Mia gain support?  How can Mia

help her community and get help? She can’t do it alone—so who would be good to help her? What sorts of information does she need to present to get supporters for her cause? How can she best connect with people outside of her community? Help them imagine all of these things.

Next have them implement a campaign to get resources to de-mine the area where Mia lives and/or to assist the international anti-landmine project. Consider whether you want them to work in groups or individually or in some combination. Group work is generally helpful for these types of projects. Do they want to do posters, hold events, make a movie, write a book, get articles in newspapers, host a website, etc….?  How can they best get attention for the cause?

There are lots of options.

When the students have their project concepts complete have them present them to the class. They do not need to actually make the posters, websites, etc…they just need to describe them, include examples, and possibly write up a report. The amount of actual materials they provide can be adjusted based on time and resources.

Then have the whole class talk about the strengths and weaknesses of their projects. What parts of Mia’s action plan were easier to solve? What parts were harder? The idea here is to make it clear that they have done good work, that they imagined a way to help someone else, but that it would not be possible to “fix” the situation. Nelson won’t get his legs back, but possibly this project could save another boy.

The class should then discuss the merits of each of the ideas that the teams came up with –and they could follow through on creating some resources that exemplified some of the approaches the class thought worked best.  Having open conversations with the class about the pros and cons of each project teaches students to appreciate that complex problems require complex solutions.

Next ask the class to engage in some sort of project to raise awareness of the damages caused by landmines. Ask them to consider a project to advance efforts to ban landmines and/or to support de-mining in Angola.

Asks students to imagine a direct connection with an Angolan—which creates a greater link.  Makes the social and political crisis more real.

Gives them an opportunity to learn more about landmines, the effects of war on children, and Angola through their own interest in solving a problem.

Teaches them to appreciate the complexity of these types of problems and the fact that they do not have easy solutions. Teaches them that it is important to work to solve problems even when these can’t be easily fixed.

Risks making them feel sorry for Mia and Nelson in a way that might make them seem helpless. You can teach in ways that confront this tendency.

Risks developing a negative stereotype of Angola—since the history of the prolonged Civil War could make it seem like Angola is not capable of peaceful rule. You can teach in ways that confront this tendency by not allowing them to describe Angola in negative terms and by reminding them of how the Civil War was not simply fought by Angolans: it was indicative of Cold War struggles and the legacy of Angola’s history as a colony of Portugal.

This case study could be adjusted to describe a military conflict from another region—the key is to focus on the effects to children of war, since that link is likely to draw more empathy. There are many possibilities.

  • Angola’s landmines
  • Landmines a deadly inheritance
  • BBC: Angola’s Landmine legacy
  • International Campaign to Ban Landmines
  • Effects on Children of Landmines
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Case Studies in 21st Century School Administration

Case Studies in 21st Century School Administration Addressing Challenges for Educational Leadership

  • David L. Gray - University of South Alabama, USA
  • Agnes E. Smith - University of South Alabama, USA
  • Description

See what’s new to this edition by selecting the Features tab on this page. Should you need additional information or have questions regarding the HEOA information provided for this title, including what is new to this edition, please email [email protected] . Please include your name, contact information, and the name of the title for which you would like more information. For information on the HEOA, please go to http://ed.gov/policy/highered/leg/hea08/index.html .

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Provides a wealth of information about school leadership through very relevant and timely cases.

Excellent realistic portrayal of school issues

  • Presents thought-provoking case studies based on actual events relating to the knowledge and skills instructional leaders must demonstrate when balancing the needs of stakeholders
  • Provides a matrix in which cases are correlated to the ISLLC Standards and key issues are highlighted
  • Offers a "Guide to Using Case Studies" that helps guide students in their analysis of the types of educational problems they are most likely to face
  • Introduces students to specific challenges that will help them practice their decision-making, communication, resource management, and interpersonal relations skills

Sample Materials & Chapters

Case 13 - Poor Evaluations for a Teacher

Case 21 - Every Day Counts

Case 22 - Illegal Drugs at School

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Examples

Student Case Study

sample case study in school

Delving into student case studies offers invaluable insights into educational methodologies and student behaviors. This guide, complete with detailed case study examples , is designed to help educators, researchers, and students understand the nuances of creating and analyzing case studies in an educational context. By exploring various case study examples, you will gain the tools and knowledge necessary to effectively interpret and apply these studies, enhancing both teaching and learning experiences in diverse academic settings.

What is a Student Case Study? – Meaning A student case study is an in-depth analysis of a student or a group of students to understand various educational, psychological, or social aspects. It involves collecting detailed information through observations, interviews, and reviewing records, to form a comprehensive picture. The goal of a case study analysis is to unravel the complexities of real-life situations that students encounter, making it a valuable tool in educational research. In a case study summary, key findings are presented, often leading to actionable insights. Educators and researchers use these studies to develop strategies for improving learning environments. Additionally, a case study essay allows students to demonstrate their understanding by discussing the analysis and implications of the case study, fostering critical thinking and analytical skills.

Student Case Study Bundle

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Schools especially those that offers degree in medicine, law, public policy and public health teaches students to learn how to conduct a case study. Some students say they love case studies . For what reason? Case studies offer real world challenges. They help in preparing the students how to deal with their future careers. They are considered to be the vehicle for theories and concepts that enables you to be good at giving detailed discussions and even debates. Case studies are useful not just in the field of education, but also in adhering to the arising issues in business, politics and other organizations.

Student Case Study Format

Case Study Title : Clear and descriptive title reflecting the focus of the case study. Student’s Name : Name of the student the case study is about. Prepared by : Name of the person or group preparing the case study. School Name : Name of the school or educational institution. Date : Date of completion or submission.

Introduction

Background Information : Briefly describe the student’s background, including age, grade level, and relevant personal or academic history. Purpose of the Case Study : State the reason for conducting this case study, such as understanding a particular behavior, learning difficulty, or achievement.

Case Description

Situation or Challenge : Detail the specific situation, challenge, or condition that the student is facing. Observations and Evidence : Include observations from teachers, parents, or the students themselves, along with any relevant academic or behavioral records.
Problem Analysis : Analyze the situation or challenge, identifying potential causes or contributing factors. Impact on Learning : Discuss how the situation affects the student’s learning or behavior in school.

Intervention Strategies

Action Taken : Describe any interventions or strategies implemented to address the situation. This could include educational plans, counseling, or specific teaching strategies. Results of Intervention : Detail the outcome of these interventions, including any changes in the student’s behavior or academic performance.

Conclusion and Recommendations

Summary of Findings : Summarize the key insights gained from the case study. Recommendations : Offer suggestions for future actions or strategies to further support the student. This might include recommendations for teachers, parents, or the student themselves.

Best Example of Student Case Study

Overcoming Reading Challenges: A Case Study of Emily Clark, Grade 3 Prepared by: Laura Simmons, Special Education Teacher Sunset Elementary School Date: May 12, 2024   Emily Clark, an 8-year-old student in the third grade at Sunset Elementary School, has been facing significant challenges with reading and comprehension since the first grade. Known for her enthusiasm and creativity, Emily’s struggles with reading tasks have been persistent and noticeable. The primary purpose of this case study is to analyze Emily’s reading difficulties, implement targeted interventions, and assess their effectiveness.   Emily exhibits difficulty in decoding words, reading fluently, and understanding text, as observed by her teachers since first grade. Her reluctance to read aloud and frustration with reading tasks have been consistently noted. Assessments indicate that her reading level is significantly below the expected standard for her grade. Parental feedback has also highlighted Emily’s struggles with reading-related homework.   Analysis of Emily’s situation suggests a potential learning disability in reading, possibly dyslexia. This is evidenced by her consistent difficulty with word recognition and comprehension. These challenges have impacted not only her reading skills but also her confidence and participation in class activities, especially those involving reading.   To address these challenges, an individualized education plan (IEP) was developed. This included specialized reading instruction focusing on phonemic awareness and decoding skills, multisensory learning approaches, and regular sessions with a reading specialist. Over a period of six months, Emily demonstrated significant improvements. She engaged more confidently in reading activities, and her reading assessment scores showed notable progress.   In conclusion, the intervention strategies implemented for Emily have been effective. Her case highlights the importance of early identification and the implementation of tailored educational strategies for students with similar challenges. It is recommended that Emily continues to receive specialized instruction and regular monitoring. Adjustments to her IEP should be made as necessary to ensure ongoing progress. Additionally, fostering a positive reading environment at home is also recommended.

18+ Student Case Study Examples

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2. College Student Case Study

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3. Student Case Study in the Classroom

Student Case Study in the Classroom

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4. Student Case Study Format Template

Student Case Study Template

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6. Education Case Study Examples for Students

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7. Graduate Student Case Study Example

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8. Student Profile Case Study Example

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11. Student Research Case Study Example

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14. Sample Student Assignment Case Study Example

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Case Study Of a Student with Anxiety

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Case Study Definition

A case study is defined as a research methodology that allows you to conduct an intensive study about a particular person, group of people, community, or some unit in which the researcher could provide an in-depth data in relation to the variables. Case studies can examine a phenomena in the natural setting. This increases your ability to understand why the subjects act such. You may be able to describe how this method allows every researcher to take a specific topic to narrow it down making it into a manageable research question. The researcher gain an in-depth understanding about the subject matter through collecting qualitative research and quantitative research datasets about the phenomenon.

Benefits and Limitations of Case Studies

If a researcher is interested to study about a phenomenon, he or she will be assigned to a single-case study that will allow him or her to gain an understanding about the phenomenon. Multiple-case study would allow a researcher to understand the case as a group through comparing them based on the embedded similarities and differences. However, the volume of data in case studies will be difficult to organize and the process of analysis and strategies needs to be carefully decided upon. Reporting of findings could also be challenging at times especially when you are ought to follow for word limits.

Example of Case Study

Nurses’ pediatric pain management practices.

One of the authors of this paper (AT) has used a case study approach to explore nurses’ pediatric pain management practices. This involved collecting several datasets:

Observational data to gain a picture about actual pain management practices.

Questionnaire data about nurses’ knowledge about pediatric pain management practices and how well they felt they managed pain in children.

Questionnaire data about how critical nurses perceived pain management tasks to be.

These datasets were analyzed separately and then compared and demonstrated that nurses’ level of theoretical did not impact on the quality of their pain management practices. Nor did individual nurse’s perceptions of how critical a task was effect the likelihood of them carrying out this task in practice. There was also a difference in self-reported and observed practices; actual (observed) practices did not confirm to best practice guidelines, whereas self-reported practices tended to.

How do you Write a Case Study for Students?

1. choose an interesting and relevant topic:.

Select a topic that is relevant to your course and interesting to your audience. It should be specific and focused, allowing for in-depth analysis.

2. Conduct Thorough Research :

Gather information from reputable sources such as books, scholarly articles, interviews, and reliable websites. Ensure you have a good understanding of the topic before proceeding.

3. Identify the Problem or Research Question:

Clearly define the problem or research question your case study aims to address. Be specific about the issues you want to explore and analyze.

4. Introduce the Case:

Provide background information about the subject, including relevant historical, social, or organizational context. Explain why the case is important and what makes it unique.

5. Describe the Methods Used:

Explain the methods you used to collect data. This could include interviews, surveys, observations, or analysis of existing documents. Justify your choice of methods.

6. Present the Findings:

Present the data and findings in a clear and organized manner. Use charts, graphs, and tables if applicable. Include direct quotes from interviews or other sources to support your points.

7. Analytical Interpretation:

Analyze the data and discuss the patterns, trends, or relationships you observed. Relate your findings back to the research question. Use relevant theories or concepts to support your analysis.

8. Discuss Limitations:

Acknowledge any limitations in your study, such as constraints in data collection or research methods. Addressing limitations shows a critical awareness of your study’s scope.

9. Propose Solutions or Recommendations:

If your case study revolves around a problem, propose practical solutions or recommendations based on your analysis. Support your suggestions with evidence from your findings.

10. Write a Conclusion:

Summarize the key points of your case study. Restate the importance of the topic and your findings. Discuss the implications of your study for the broader field.

What are the objectives of a Student Case Study?

1. learning and understanding:.

  • To deepen students’ understanding of a particular concept, theory, or topic within their field of study.
  • To provide real-world context and practical applications for theoretical knowledge.

2. Problem-Solving Skills:

  • To enhance students’ critical thinking and problem-solving abilities by analyzing complex issues or scenarios.
  • To encourage students to apply their knowledge to real-life situations and develop solutions.

3. Research and Analysis:

  • To develop research skills, including data collection, data analysis , and the ability to draw meaningful conclusions from information.
  • To improve analytical skills in interpreting data and making evidence-based decisions.

4. Communication Skills:

  • To improve written and oral communication skills by requiring students to present their findings in a clear, organized, and coherent manner.
  • To enhance the ability to communicate complex ideas effectively to both academic and non-academic audiences.

5. Ethical Considerations:

To promote awareness of ethical issues related to research and decision-making, such as participant rights, privacy, and responsible conduct.

6. Interdisciplinary Learning:

To encourage cross-disciplinary or interdisciplinary thinking, allowing students to apply knowledge from multiple areas to address a problem or issue.

7. Professional Development:

  • To prepare students for future careers by exposing them to real-world situations and challenges they may encounter in their chosen profession.
  • To develop professional skills, such as teamwork, time management, and project management.

8. Reflection and Self-Assessment:

  • To prompt students to reflect on their learning and evaluate their strengths and weaknesses in research and analysis.
  • To foster self-assessment and a commitment to ongoing improvement.

9. Promoting Innovation:

  • To inspire creativity and innovation in finding solutions to complex problems or challenges.
  • To encourage students to think outside the box and explore new approaches.

10. Building a Portfolio:

To provide students with tangible evidence of their academic and problem-solving abilities that can be included in their academic or professional portfolios.

What are the Elements of a Case Study?

A case study typically includes an introduction, background information, presentation of the main issue or problem, analysis, solutions or interventions, and a conclusion. It often incorporates supporting data and references.

How Long is a Case Study?

The length of a case study can vary, but it generally ranges from 500 to 1500 words. This length allows for a detailed examination of the subject while maintaining conciseness and focus.

How Big Should a Case Study Be?

The size of a case study should be sufficient to comprehensively cover the topic, typically around 2 to 5 pages. This size allows for depth in analysis while remaining concise and readable.

What Makes a Good Case Study?

A good case study is clear, concise, and well-structured, focusing on a relevant and interesting issue. It should offer insightful analysis, practical solutions, and demonstrate real-world applications or implications.

Case studies bring people into the real world to allow themselves engage in different fields such as in business examples, politics, health related aspect where each individuals could find an avenue to make difficult decisions. It serves to provide framework for analysis and evaluation of the different societal issues. This is one of the best way to focus on what really matters, to discuss about issues and to know what can we do about it.

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Hertz CEO Kathryn Marinello with CFO Jamere Jackson and other members of the executive team in 2017

Top 40 Most Popular Case Studies of 2021

Two cases about Hertz claimed top spots in 2021's Top 40 Most Popular Case Studies

Two cases on the uses of debt and equity at Hertz claimed top spots in the CRDT’s (Case Research and Development Team) 2021 top 40 review of cases.

Hertz (A) took the top spot. The case details the financial structure of the rental car company through the end of 2019. Hertz (B), which ranked third in CRDT’s list, describes the company’s struggles during the early part of the COVID pandemic and its eventual need to enter Chapter 11 bankruptcy. 

The success of the Hertz cases was unprecedented for the top 40 list. Usually, cases take a number of years to gain popularity, but the Hertz cases claimed top spots in their first year of release. Hertz (A) also became the first ‘cooked’ case to top the annual review, as all of the other winners had been web-based ‘raw’ cases.

Besides introducing students to the complicated financing required to maintain an enormous fleet of cars, the Hertz cases also expanded the diversity of case protagonists. Kathyrn Marinello was the CEO of Hertz during this period and the CFO, Jamere Jackson is black.

Sandwiched between the two Hertz cases, Coffee 2016, a perennial best seller, finished second. “Glory, Glory, Man United!” a case about an English football team’s IPO made a surprise move to number four.  Cases on search fund boards, the future of malls,  Norway’s Sovereign Wealth fund, Prodigy Finance, the Mayo Clinic, and Cadbury rounded out the top ten.

Other year-end data for 2021 showed:

  • Online “raw” case usage remained steady as compared to 2020 with over 35K users from 170 countries and all 50 U.S. states interacting with 196 cases.
  • Fifty four percent of raw case users came from outside the U.S..
  • The Yale School of Management (SOM) case study directory pages received over 160K page views from 177 countries with approximately a third originating in India followed by the U.S. and the Philippines.
  • Twenty-six of the cases in the list are raw cases.
  • A third of the cases feature a woman protagonist.
  • Orders for Yale SOM case studies increased by almost 50% compared to 2020.
  • The top 40 cases were supervised by 19 different Yale SOM faculty members, several supervising multiple cases.

CRDT compiled the Top 40 list by combining data from its case store, Google Analytics, and other measures of interest and adoption.

All of this year’s Top 40 cases are available for purchase from the Yale Management Media store .

And the Top 40 cases studies of 2021 are:

1.   Hertz Global Holdings (A): Uses of Debt and Equity

2.   Coffee 2016

3.   Hertz Global Holdings (B): Uses of Debt and Equity 2020

4.   Glory, Glory Man United!

5.   Search Fund Company Boards: How CEOs Can Build Boards to Help Them Thrive

6.   The Future of Malls: Was Decline Inevitable?

7.   Strategy for Norway's Pension Fund Global

8.   Prodigy Finance

9.   Design at Mayo

10. Cadbury

11. City Hospital Emergency Room

13. Volkswagen

14. Marina Bay Sands

15. Shake Shack IPO

16. Mastercard

17. Netflix

18. Ant Financial

19. AXA: Creating the New CR Metrics

20. IBM Corporate Service Corps

21. Business Leadership in South Africa's 1994 Reforms

22. Alternative Meat Industry

23. Children's Premier

24. Khalil Tawil and Umi (A)

25. Palm Oil 2016

26. Teach For All: Designing a Global Network

27. What's Next? Search Fund Entrepreneurs Reflect on Life After Exit

28. Searching for a Search Fund Structure: A Student Takes a Tour of Various Options

30. Project Sammaan

31. Commonfund ESG

32. Polaroid

33. Connecticut Green Bank 2018: After the Raid

34. FieldFresh Foods

35. The Alibaba Group

36. 360 State Street: Real Options

37. Herman Miller

38. AgBiome

39. Nathan Cummings Foundation

40. Toyota 2010

Case Study: Mergen V. Westside Community School

This essay about the case of Mergens v. Westside Community Schools explores the legal battle surrounding students’ rights to form religious clubs in public schools. It follows the story of Bridget Mergens, a high school student who challenged school policies restricting her from establishing a Christian club. Ultimately, the Supreme Court ruled in Mergens’ favor, affirming students’ rights to express their religious beliefs on school grounds. The case sparked nationwide discussions on the intersection of religious freedom and public education, leaving a lasting impact on school policies and practices across the country.

How it works

The legal saga of Mergens v. Westside Community Schools unveils a riveting narrative at the crossroads of religious liberties and public education. Bridget Mergens, a spirited high school student from Nebraska, ignited a firestorm when she sought to establish a Christian club at her school. Yet, her aspirations were met with resistance from school officials citing concerns about constitutional boundaries.

The case catapulted into the legal arena, with Mergens and her family steadfast in their pursuit of justice. Their battle cry echoed through the halls of the Supreme Court, where in 1990, the justices delivered a resounding verdict in favor of Mergens.

In a momentous 8-1 decision, the Court affirmed the rights of students to form religious clubs on public school grounds, citing the protections enshrined in the Equal Access Act of 1984.

Justice Anthony Kennedy’s eloquent prose, resonating with the echoes of constitutional principles, underscored the significance of Mergens’ victory. His words echoed through the annals of legal history, reaffirming the fundamental tenets of free speech and freedom of religion in the public sphere. The ruling became a beacon of hope for students nationwide, empowering them to embrace their religious identities without fear of discrimination or censorship.

The ripple effects of Mergens’ triumph reverberated across the educational landscape, prompting schools to reevaluate their policies and practices. In the wake of the decision, a wave of inclusivity swept through school corridors, as administrators endeavored to create environments that honored the diversity of religious beliefs among their student body.

Yet, beyond the legal minutiae, Mergens v. Westside Community Schools stands as a testament to the indomitable spirit of a young woman who dared to challenge the status quo. Bridget Mergens’ courage and determination serve as a reminder that even the smallest voice can spark seismic change and shape the trajectory of history.

In conclusion, Mergens v. Westside Community Schools is more than just a legal precedent—it is a testament to the enduring struggle for religious freedom in the public sphere. Through Mergens’ unwavering resolve and the Supreme Court’s landmark decision, students across America have been empowered to embrace their religious identities and express their beliefs without fear of reprisal. As we reflect on this pivotal moment in our nation’s history, we are reminded of the enduring power of individuals to champion their rights and reshape the fabric of society

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HBR On Strategy podcast series

Lessons from Amazon’s Early Growth Strategy

If you’re interested in strategies for scaling start-ups, this episode is for you.

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So much has been written about Amazon’s outsized growth. But Harvard Business School professor Sunil Gupta says it’s the company’s unusual approach to strategy that has captured his scholarly attention. Gupta has spent years studying Amazon’s strategy and its founder and former CEO Jeff Bezos.

In this episode, Gupta shares how Amazon upended traditional corporate strategy by diversifying into multiple products serving many end users, instead of having a narrow focus.

He argues that some of Amazon’s simplest business strategies — like their obsession with customers and insistence on long-term thinking — are approaches that companies, big and small, can emulate.

Key episode topics include: strategy, innovation, leadership, scaling, Jeff Bezos, long-term thinking, customer focus.

HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.

  • Listen to the full HBR IdeaCast episode: How Jeff Bezos Built One of the World’s Most Valuable Companies (2020)
  • Find more episodes of HBR IdeaCast
  • Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org .

HANNAH BATES: Welcome to HBR On Strategy , case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock new ways of doing business.

So much has been written about Amazon’s outsized growth. But Harvard Business School professor Sunil Gupta says it’s the company’s unusual approach to strategy that has captured his scholarly attention.

Gupta has spent years studying Amazon’s strategy and its founder and former CEO, Jeff Bezos.

In this episode, Gupta shares how Amazon upended traditional corporate strategy by diversifying into multiple products serving many end users instead of focusing more narrowly.

And he argues that some of their simplest business strategies – like their obsession with the customer and insistence on long-term thinking – are approaches that companies, big and small, should emulate.

If you’re interested in innovation strategy, this episode is for you. It originally aired on HBR IdeaCast in November 2020. Here it is.

ALISON BEARD:  Welcome to the HBR IdeaCast from Harvard Business Review.  I’m Alison Beard.

If you had to name the most successful business leader alive today, who would you say?  I can’t hear you from my basement podcasting room, but I would bet that for many of you, the answer is Jeff Bezos, CEO of Amazon.  This is a man who over the past 25 years turned his online bookstore startup into a diversified company currently valued at $1.6 trillion.

Amazon is a digital retailing juggernaut, it’s also a web services provider, media producer, and manufacturer of personal technology devices like Kindle and Echo.  Oh, and Bezos also owns the Washington Post and Blue Origin, a space exploration company.  Forbes tells us he is the richest person in the world.

How did he accomplish so much?  How did he change the business landscape?  What mistakes has he made along the way?  A new collection of Bezos’s own writing, which full disclosure, my colleagues at Harvard Business Review Press have published, offer some insights.  Here’s a clip from one speech that’s included.  The book is called Invent and Wander.

And our guest today, who has spent years studying both Amazon and Bezos, is here to talk with me about some of the key themes in it, including the broad drivers of both the company and the CEO’s success.  Sunil Gupta is a professor of business administration at Harvard Business School and cochair of its executive program, and cochair of its executive program on driving digital strategy, which is also the title of his book.  Sunil, thanks so much for being on the show.

SUNIL GUPTA:  Thank you for having me, Alison.

ALISON BEARD:  So Invent and Wander.  I get that Bezos is inventive.  You know, he created a new way for us to buy things – everything.  How is he also a wonderer?

SUNIL GUPTA:  So he’s full of experiments.  His company and his whole style is known for experimentation, and he says that in so many words that if you want big winners, then you have to be willing to have many failures.  And the argument is, one big winner will take care of a thousand failed experiments.  So I think that’s the wandering part.  But also his experiments are not aimless.  There is a certain thought and process behind what experiments to do and why they will connect to the old, old picture of what Amazon is today.

ALISON BEARD:  And your expertise is in digital strategy.  How does he break the traditional rules of strategy?

SUNIL GUPTA:  So for the longest time the way, at least I was taught in my MBA program and the way we teach to our MBA students and executives, is strategy is about focus.  But if you look at Amazon, Amazon certainly doesn’t look like it’s focusing on anything, so obviously Jeff Bezos missed that class, otherwise it’s a very, very different thing.

And then you’d say, why is it that so called lack of focus strategy seems to be working for Amazon?  And I think the fundamental underlying principle that he’s guiding his whole discussion of strategy is, he’s changed the rules of strategy.  So the old rules of strategy were, the way you gained competitive advantage is by being better or cheaper.  So if I am selling you a car, my car is better of cheaper.  But the inherent assumption in that strategy statement is, I’m selling one product to one customer.  And what Amazon is basically arguing is, the digital economy is all about connection.  We have got to connect products and connect customers.  Let me explain why that is so powerful.

So connecting products, here the idea is, I can sell you, this is a classic razor and blade strategy.  I can sell you a razor cheap in order to make money on the blade.  So I can sell you Kindle cheap in order to make money on the ebooks.  Now, at some level you might say, hey, razor and blade have been around forever.  What’s so unique today?  I think unique today is razor could be in one industry and blades could be in completely different industrys.

So for example, if you look at Amazon’s portfolio of businesses, you sort of say, not only Amazon is an e-commerce player, but also is making movies and TV shows, its own studio.  Well, why does it make sense for an e-commerce player, an online retailer to compete with Hollywood.  Well, Walmart doesn’t make movies.  Macy’s doesn’t make movies?  So why does it make sense for Amazon to make movies?

And I think once you dig into it, the answer becomes clear that the purpose of the movies is to keep and gain the Prime customers. Two day free shipping is fine, but if  you ask me to pay $99 or $119 for two day free shipping, I might start doing the math in my head, and say, OK, how many packages do I expect to get next year?  And is the Prime membership worth it or not?

But once you throw in, in addition to the two-day free shipping, you throw in some TV shows and movies that are uniquely found only on Amazon, I can’t do this math.  And why is Prime customers important to Amazon?  Because Prime customers are more loyal.  They buy three or four times more than the non-Prime customers, and they’re also less price sensitive.

And in fact, Jeff Bezos has said publicly that every time we win a Golden Globe Award for one of our shows, we sell more shoes.  So this is, and he said it in your book, Invent and Wander, also, that we might be the only company in the world which has figured out how winning Golden Globe Awards can actually translate into selling more products on the online commerce.

So this is a great example of the razor being in a very different industry and blade being in another industry.  Take another example.  Amazon has a lending business where they give loans to small and medium enterprises. If Amazon decides to compete with banks tomorrow, Amazon can decide to offer loans to the small merchants at such a low price that banks would never be able to compete.  And why would Amazon be able to do that?  Because Amazon can say, hey, I’m not going to make money on loans, as much money on loans, but I’ll make more money when these businesses, small businesses grow and do more transactions on my marketplace platform.  And I get more commissions.  So again, loan can become my razor in order to help the merchants grow and make money on the transaction and the commission that I get from that.  The moment I make somebody else’s, in this case the banks, core business my razor, they will make a very hard time competing.  So I think that’s the key change, the fundamental rules of strategy and competition in that direction.

The second part of connection is connecting customers, and this is the classic network effect.  So marketplace is a great example of network effects.  The more buyers I have, the more sellers I have.  The more sellers I have, the sellers I have, the more buyers I get, because the buyers can find all the items.  And that becomes flywheel effect, and it becomes a situation where it’s very hard for a new player to complete with Amazon.

ALISON BEARD:  In this diversification that Amazon has done, how have they managed to be good at all of those things?  Because they’re not focused.  You know, they’re not concentrated on an area of specific expertise.  So how have they succeeded when other companies might have failed because they lacked that expertise, or they were spreading themselves too thin?

SUNIL GUPTA:  So I think it depends on how you define focus.  Most of us, when we define focus, we sort of define focus by traditional industry boundaries, that I’m an online retailer, therefore going into some other business is lack of focus.  The way Amazon thinks about is focus on capabilities.

So if you look at it from that point of view, I would argue that Amazon had three fundamental core capabilities.  Number one, it’s highly customer focused, not only in its culture, but also in its capability in terms of how it can actually handle data and leverage data to get customer insight.  The second core capability of Amazon is logistics.  So it’s now a world class logistics player.  It uses really frontier technology, whether it’s key word, robotics, computer vision, in its warehouse to make it much more efficient.

And the third part of Amazon’s skill or the capability is its technology.  And a good example of that is Amazon Web Services, or AWS.  And I think if you look at these three core capabilities, customer focus and the data insight that it gets from that, the logistics capability, and the technology, everything that Amazon is doing is some way or the other connected to it.  In that sense, Amazon, and there’s no lack of focus, in my judgment on Amazon.

Now, if he starts doing, starts making cream cheese tomorrow or starts making airplane engines, then I would say, yes, it’s got a lack of focus.  But one of the other things that Jeff Bezos has said again and again is this notion of work backwards and scale forward.  And what that means is, because you’re customer obsessed, you sort of find ways to satisfy customers, and if that means developing new skills that we don’t have because we are working backwards from what the customer needs are, then we’ll build those skills.

So a good example of that is, when Amazon started building Kindle, Amazon was never in the hardware business.  It didn’t know how to build hardware.  But Bezos realized that as the industry moved, people are beginning to read more and more online, rather, or at least on their devices, rather than the physical paper copy of a book.  So as a result, he says, how do we make it easier for consumers to read it on an electronic version?  And they’re spending three years learning about this capability of hardware manufacturing.  And by the way, Kindle came out long before iPad came out.  And of course, that capability now has helped them launch Echo and many other devices.

ALISON BEARD:  Right.  So it’s the focus on the customer, plus a willingness to go outside your comfort zone, the wander part.

SUNIL GUPTA:  Exactly.

ALISON BEARD:  Yeah.  How would you describe Bezos’s leadership style?

SUNIL GUPTA:  So I think there are at least three parts to it.  One is, he said right from day one that he wants to be a long-term focus.  The second thing is being customer obsessed.  And many times he has said that he can imagine, in the meetings he wants people to imagine an empty chair.  That is basically for the customer. And he says, we are not competitor focused.  We are not product focused.  We are not technology focused.  We are customer focused.  And the third is, willingness to experiment.  And fail, and build that culture in the company that it’s OK to fail.

ALISON BEARD:  What about personally, though?  Is he a hard charger?  Is he an active listener?  What’s it like to be in a room with him?

SUNIL GUPTA:  Oh, he’s certainly a hard charger.  I mean, he’s also the kind of guy, when he hires people, he says, you can work long, hard, or smart.  But at Amazon, you can choose two out of three.  And I think this is similar to many other leaders.  If you look at Steve Jobs, he was also a very hard charging guy.  And I think some people find it exhilarating to work with these kind of leaders.  Some find it very tough.

ALISON BEARD:  Do you think that he communicates differently from other successful CEOs?

SUNIL GUPTA:  So the communication style that he has built in the company is the very famous now, there’s no PowerPoints.  So it’s a very thoughtful discussion.  You write six-page memos, which everybody, when their meeting starts, everybody sits down and actually reads the memo.

In fact, this was a very interesting experience that I had.  One of my students, who was in the executive program, works at Amazon in Germany.  And he is, he was at that point in time thinking of moving to another company and becoming a CEO of that company.  So he said, can I talk to you about this change of career path that I’m thinking about?  I said, sure.  So we set up a time, and five minutes before our call, he sends me an email with a six-page memo.  And I said, well, shouldn’t he have sent this to me before, so I could at least look at it?  He says, no, that’s the Amazon style.  We’ll sit in silence and read it together.  And so I read it together, because then you’re completely focused on it.  And then we can have a conversation.  But this discipline of writing a six-page memo, it’s a very, very unique experience, because you actually have to think through all your arguments.

ALISON BEARD:  You also mentioned the long term focus, and that really stood out for me, too, this idea that he is not at all thinking of next year.  He’s thinking five years out, and sometimes even further.  But as a public company, how has Amazon been able to stick to that?  And is it replicable at other companies?

SUNIL GUPTA:  I think it is replicable.  It requires conviction, and it requires a way to articulate the vision to Wall Street that they can rally behind.  And it’s completely replicable.  There are other examples of companies who have followed a similar strategy.  I mean, Netflix is a good example.  Netflix hadn’t made money for a long period of time.  But they sold the vision of what the future will look like, and Wall Street bought that vision.

Mastercard is exactly the same thing.  Ajay Banga is giving three year guidance to Wall Street saying, this is my three-year plan, because things can change quarter to quarter.  I’m still responsible to tell you what we are doing this quarter, but my strategy will not be guided by what happens today.  It will be guided by the three-year plan that we have.

ALISON BEARD:  There are so many companies now that go public without turning any profit, whereas Amazon now is printing money, and thus able to reinvest and have this grand vision.  So at what point was Bezos able to say, right, we’re going to do it my way?

SUNIL GUPTA:  I think he said it right from day one, except that people probably didn’t believe it.  And in fact, one of the great examples of that was, when he was convinced about AWS, the Amazon Web Services, that was back in the early 2000s, when a majority of the Wall Street was not sure what Jeff Bezos was trying to do, because they say, hey, you are an online retailer.  You have no business being in web services.  That’s the business of IBM.  And that’s a B2B business.  You’re in a B2C business.  Why are you going in there?

And Bezos said, well, we have plenty of practice of being misunderstood.  And we will continue with our passion and vision, because we see the path.  And now he’s proven it again and again why his vision is correct, and I think that could give us more faith and conviction to the Wall Street investors.

SUNIL GUPTA:  Oh, absolutely.  And he’s one of the persons who has his opinion, and you always surround yourself with people better than you.

ALISON BEARD:  How has he managed to attract that talent when it is so fiercely competitive between Google, Facebook, all of these U.S. technology leaders?

SUNIL GUPTA:  So a couple of things I would say.  First of all, it’s always good fun to join a winning team.  And all of us want to join a winning team, so this certainly is on a trajectory which is phenomenal.  It’s like a rocket ship that is taking off and has been taking off for the last 25 years.  So I think that’s certainly attractive to many people, and certainly many hard charging people who want to be on a winning team.

And a second thing is, Amazon’s culture of experimentation and innovation.  That is energizing to a lot of people.  It’s not a bureaucracy where you get bogged down by the processes.  So the two type of decisions that we talked about, he gives you enough leeway to try different things, and is willing to invest hundreds of millions of dollars into things that may or may not succeed in the future.  And I think that’s very liberating to people who are willing to take on the ownership and build something.

ALISON BEARD:  But don’t all of the tech companies offer that?

SUNIL GUPTA:  They do, but if you think about many other tech companies, they’re much more narrow in focus.  So Facebook is primarily in social media.  Google is primarily in search advertising.  Yes, you have GoogleX, but that’s still a small part of what Google does.  Whereas if you ask yourself what business is Amazon in, there are much broader expansive areas that Amazon has gone into.  So I think the limits, I mean, Amazon does not have that many limits or boundaries as compared to many other businesses in Silicon Valley.

ALISON BEARD:  So let’s talk a little bit about Bezos’s acquisition strategy.  I think the most prominent is probably Whole Foods, but there are many others.  How does he think about the companies that he wants to bring in as opposed to grow organically?

SUNIL GUPTA:  So some acquisitions are areas where he thinks that he can actually benefit and accelerate the vision that he already has.  So for example, the acquisition of Kiva was to improve the efficiency and effectiveness of the systems that he already put in place in his warehouse.  And logistics and warehouse is a key component or key part of Amazon’s business, and he saw that Kiva already was ahead of the curve in technology that he probably wanted to have that in his own company.  So that was obvious acquisition, because that fits in the existing business.

Whole Foods is kind of a slightly different story, in my judgment, because I some ways, you can argue, why is Amazon, an online player, buying an offline retail store, Whole Foods?  And in fact, they bought it at 27% premium.  So that doesn’t make sense for an online retailer commerce to go to offline channels.  And I think, in fact, part of the reason in my judgment is, it’s not just Whole Foods, but it’s about the food business, per se.  And why is Amazon so interested in food?  In fact, Amazon has been trying this food business, online food delivery for a long period of time without much success.  And Whole Foods was one, another way to try and get access to that particular business.  And why is that so important to Amazon, even though you could argue, food is a low margin business?

And I would say, part of the reason is, food is something, grocery is something that you buy every week, perhaps twice a week.  And if I, as Amazon, can convince you to buy grocery online from Amazon, then I’m creating a habit for you to come onto Amazon every week, perhaps twice a week.  And once you are on Amazon, you will end up buying other products on Amazon.  Whereas if you are buying electronics, you may not come to Amazon every day.

So this is a habit creation activity, and again, it may not be a very high margin activity to sell you food.  But I’ve created a habit, just like Prime.  I’ve created a loyal customer where you think of nothing else but Amazon for your daily needs, and therefore you end up buying other things.

ALISON BEARD:  And Amazon isn’t without controversy.  You know, and we should talk about that, too.  First, there are questions about its treatment of warehouse employees, particularly during COVID.  And Bezos, as you said, has always been relentlessly focused on the customer.  But is Amazon employee centric, too?

SUNIL GUPTA:  So I think there is definitely some areas of concern, and you rightly said there is a significant concern about the, during the COVID, workers were complaining about safety, the right kind of equipment.  But even before COVID, there were a lot of concerns about whether the workers are being pushed too hard.  They barely have any breaks.  And they’re constantly on the go, because speed and efficiency become that much more important to make sure customers always get what they are promised.  And in fact, more than promised.

Clearly Amazon either hasn’t done a good job, or hasn’t at least done the public relations part of it that they have done a good job.  Now, if you ask Jeff Bezos, he will claim that, no, actually, they have done things.  For example, they offer something called carrier choice, where they give 95% tuition to the employees to learn new skills, whether they’re relevant to Amazon or not.  Pretty much like what Starbucks does for its baristas, for college education and other things.  But I think more than just giving money or tuition, it requires a bit of empathy and sense that you care for your employees, and perhaps that needs, that’s something that Amazon needs to work on.

ALISON BEARD:  And another challenge is the criticism that it has decimated mom and pop shops.  Even when someone sells through Amazon, the company will then see that it’s a popular category and create it itself and start selling it itself.  There’s environmental concerns about the fact that packages are being driven from warehouses to front doors all over America.  And boxes and packaging.  So how has Bezos, how has the company dealt with all of that criticism?

SUNIL GUPTA:  They haven’t.  And I think those are absolutely valid concerns on both counts, that the small sellers who grow to become reasonably big are always under the radar, and there are certainly anecdotal evidence there, small sellers have complained that Amazon had decided to sell exactly the same item that they were so successful in selling, and becoming too big is actually not good on Amazon, because Amazon can get into your business and wipe you away.  So that’s certainly a big concern, and I think that’s something that needs to be sorted out, and Amazon needs to clarify what its position on that area is, because it benefits from these small sellers on his platform.

And your second question about environmental issues is also absolutely on the money, because not only emission issues, but there’s so many boxes that pile in, certainly in my basement, from Amazon.  You sort of say, and it’s actually ironical that Millennials who are in love with Amazon are extremely environmentally friendly.  But at the same time, they would not hesitate to order something from Amazon and pile up all these boxes.  So I think Amazon needs to figure out a way to think about both those issues.

ALISON BEARD:  And at what point will it have to?  I mean, it seems to be rolling happily along.

SUNIL GUPTA:  Well, I think those issues are becoming bigger and bigger, and it’s certainly in the eye of the regulators, also, for some of these practices.  And not only because it’s too big, and there might be monopoly concerns, but these issues will become larger, and any time you become a large company, you become the center of attraction for broader issues than just providing shareholder value.

ALISON BEARD:  Yeah.  So those are weaknesses possibly for the company.  What are some of Bezos’s personal weaknesses that you’ve seen in studying him and the company?

SUNIL GUPTA:  So I think one thing that stands out to me, and at least in the public forums, I have not seen any empathy.  And it’s, I mean, we talk about that the leaders have, should have three qualities.  They should be competent.  They should have a good character.  And they should have compassion.  So he’s certainly very competent.  I mean, he’s brilliant in many aspects, right, from the computer vision and AI and machine learning, to the nuances of data analytics, to the Hollywood production, etc.  He also seems to have good character, at least I have not heard any personal scandals, apart from his other issues in his personal life, perhaps.

Those characteristics of competence and character make people respect you.  What makes people love you is when you show compassion, and at least I haven’t seen compassion or empathy that comes out of him.  I mean, he certainly comes across as a very hard charging, driven person, which probably is good for business.  But the question of empathy is perhaps something lacking right now.

ALISON BEARD:  Yeah.  The other issue is his just enormous wealth.  He did invent this colossally valuable company, but should anyone really be that rich?

SUNIL GUPTA:  Well, I guess that’s, you can say that’s the good or the bad thing about capitalism.  But I think, and again, my personal view is there’s nothing wrong in becoming rich, if you have been successful and done it with hard work and ingenuity.  But how you use your wealth is something that perhaps will define Jeff Bezos going forward.  I think Bill Gates is a great example how he actually has used his wealth and his influence and his expertise and his brilliance into some certain thing that actually is great for humanity.

Now, whether Jeff Bezos does that down the road, I don’t know, whether his space exploration provides that sort of outlet which is both his passion as well as good for humanity, I don’t know.  But at some point in time, I think it’s the responsibility of these leaders to sort of say, my goal is not simply to make money and make my shareholders rich, but also help humanity and help society.

ALISON BEARD:  If you’re talking to someone who’s running a startup, or even a manager of a team at a traditional company, what is the key lesson that you would say, this is what you can learn from Jeff Bezos?  This is what you can put to work in your own profession?

SUNIL GUPTA:  So I would say two things that at least I would take away if I were doing a startup.  One is customer obsession.  Now, every company says that, but honestly, not every company does it, because if you go to the management meetings, if you go to the quarterly meetings, you suddenly go focus on financials and competition and product.  But there’s rarely any conversation on customers.  And I think, as I mentioned earlier, that Jeff Bezos always tells his employee to think of the imaginary chair in which a customer is sitting, because that’s the person that we need to focus on.  Howard Shultz does the same thing at Starbucks, and that’s why Starbucks is so customer focused.

So I think that’s the first part.  And the argument that Bezos gives is, customers are never satisfied.  And that pushes us to innovate and move forward, so we need to innovate even before the rest of the world even sees that, because customers are the first ones to see what is missing in the offering that you have.

And the second I would say that I would take away from Jeff Bezos is the conviction and passion with what you do.  And many times that goes against the conventional wisdom.  And the Amazon Web Services is a great example of that.  The whole world, including the Wall Street Journal and the Wall Street analysts were saying, this is none of Amazon’s business to do web services.  But he was convinced that this is the right thing to do, and he went and did that.

And part of that conviction may come from experiments.  Part of that conviction comes from connecting the dots that he could see that many other people didn’t see.  I mean, that’s why he went, left his job, and went to Seattle to do the online bookstore, because he could see the macro trends as to what the Internet is likely to do.  So, I think that’s the vision that he had.  And once you have the conviction, then you follow your passion.

ALISON BEARD: Sunil, thanks so much for coming on the show.

SUNIL GUPTA:  Thank you for having me. Alison.

HANNAH BATES: That was Harvard Business School professor Sunil Gupta, in conversation with Alison Beard on the HBR IdeaCast .

We’ll be back next Wednesday with another hand-picked conversation about business strategy from Harvard Business Review. If you found this episode helpful, share it with your friends and colleagues, and follow our show on Apple Podcasts, Spotify, or wherever you get your podcasts. While you’re there, be sure to leave us a review.

And when you’re ready for more podcasts, articles, case studies, books, and videos with the world’s top business and management experts, find it all at HBR.org.

This episode was produced by Mary Dooe, Anne Saini, and me, Hannah Bates. Ian Fox is our editor. And special thanks to Maureen Hoch, Nicole Smith, Erica Truxler, Ramsey Khabbaz, Anne Bartholomew, and you – our listener. See you next week.

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Montclair SCM Student Team Finishes Second in National Case Study Competition

Posted in: School of Communication and Media News

A group of five students standing and smiling with the letters P R S S A on the wall behind them.

A team of Montclair State School of Communication & Media students finished second in the prestigious Bateman Case Study Competition, hosted by the Public Relations Student Society of America (PRSSA). The national contest challenges student teams to design, implement, and measure a public relations campaign to support the goals of a real-world client.

This year’s client was Culturs , a global lifestyle network that enhances community and fosters human connection between cross-cultural populations including racially and culturally blended individuals. The missing “e” in Culturs represents the often-hidden diversities of these populations. 

Throughout the academic year, the Montclair team conducted extensive research with the Montclair community to discover insights for its robust on and offline campaign.  Their findings highlighted that more than half of students who identify as multi-ethnic have felt out of place or not fully belonging to one culture; and that 60% of respondents felt their culture was represented on campus but didn’t feel fully seen or heard.

The Montclair Culturs campaign was developed by five SCM students: Rianna Cafaro (’24), Gabriella Castillo (’24), Diana Ochoa-Perez (’24), Kaylee Seitz (’25) and Gina-Marie Zoccoli (’25). Professor Mary Scott served as the faculty advisor for the third consecutive year, SVP Communications at United Entertainment Group Heter Myers was the industry advisor and SCM Professor Erin Weinberg provided critical support and guidance to the team. 

“Participating in this competition provided my team and I a deep understanding of and experience in executing a PR campaign from start to finish.” Cafaro said. “Montclair Culturs created a movement that soared beyond our expectations and I am so proud of the work we accomplished.”

The Montclair students advanced to the finals of the competition against teams from BYU and winner University of Florida, and over eight other semi-final teams that received honorable mention. PRSSA received 45 campagn entries. 

The Montclair Culturs campaign set out to establish an inclusive community that celebrates cultural diversity through engaging conversations and shared learning experiences, fostering a deeper understanding and appreciation of multiculturalism.

Highlights of the Montclair team’s campaign and presentation to a panel of judges on May 2 in New York City included:

  • The Melting Pot Meals :  a collaborative digital and printed cookbook featuring Montclair students sharing cultural dishes from around the world and the significance of these recipes.
  • Cultur-ella: Inspired by Coachella, the team hosted a festival celebrating the cultures of Montclair State through dance, music, and art. The more than 300 attendees made cultural bracelets, danced alongside the LASO dance troupe, Montclair West African Drumming, and influencer Jerseyy Joe, and also learned about the many cultural organizations on campus including Daughta Speaks, the Dominican Student Organization (DSO), the Korean Culture and Language Association (KCLA), the Latin American Student Organization(LASO), the Mexican-American Student Association (MASA), and the Veteran and Military Resource office.
  • Cultural Print: More than 500 people took the pledge to embrace cultural diversity and shared their personal cultural print on our world map representing their heritage and ethnicities.
  • Living in Full Color: An Intimate Conversation on Culture:   a curated conversation with NBC and Telemundo, Montclair faculty and students on multiculturalism and 21st-century diversity.  Kicked off by Provost Junius Gonzales and hosted by Associate Provost for Hispanic Initiatives and International Programs Katia Paz Goldfarb, the event featured WNBC reporter Checkey Beckford and  Telemundo 47’s Ashley Chaparro, Yessi Hernandez and Alexa Rodriguez.  

“Participating in this year’s Bateman Challenge was a dream assignment for our team especially since we saw an authentic impact on the entire campus community,” Professor Scott said. “Inspired by our client Culturs’ mission, the team built and successfully implemented a campaign that provided a platform and addressed the unmet needs of our richly diverse campus – enabling important conversations, rich storytelling, fostering a more connected community and a commitment to future actions. I am immensely proud of our students who worked incredibly hard to execute a strategic campaign that was worthy of this national recognition.”

About the School of Communication and Media:  The School of Communication and Media offers a range of dynamic programs in communication and media to a talented and diverse student population of over 1,800. Offering degrees in film and television, social media and public relations, advertising, journalism and digital media, sports communication, communication and media studies, animation and visual effects, and an MA devoted to strategic communication, the School prepares the next generation of communication and media practitioners and leaders. The School houses award-winning student programs that include  WMSC Radio ,  The Montclarion  newspaper,   Hawk Communications  Agency, the  Red Hawk Sports Network ,  Hawk+  OTT streaming platform, and  News Lab , as well as the  Center for Cooperative Media , which serves the public by working to grow and strengthen local journalism. Student projects and programs have recently received national recognition from PRSSA’s Bateman Competition, an Edward R Murrow Award, several Marconi Award nominations, and a College Television Award from the Academy of Television Arts & Sciences.

Media Contact : Keith Green, School of Communication and Media, 973-655-3701 or  [email protected]

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Columbia Bars Student Protester Who Said ‘Zionists Don’t Deserve to Live’

After video surfaced on social media, the student, Khymani James, said on Friday that his comments were wrong.

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Khymani James, a Columbia student, is seen on a video posted to social media. He is wearing glasses and a brown bandanna on his head.

By Katherine Rosman

Katherine Rosman reported from the campus of Columbia University.

Columbia University announced on Friday that it had barred from its campus a leader in the pro-Palestinian student protest encampment who declared on video in January that “Zionists don’t deserve to live.”

Video of the incendiary comments resurfaced online Thursday evening, forcing the school to again confront an issue at the core of the conflict rippling across campuses nationwide: the tension between pro-Palestinian activism and antisemitism.

The student, Khymani James, made the comments during and after a disciplinary hearing with Columbia administrators that he recorded and then posted on Instagram.

The hearing, conducted by an administrator of the university’s Center for Student Success and Intervention , was focused on an earlier comment he shared on social media, in which he discussed fighting a Zionist. “I don’t fight to injure or for there to be a winner or a loser, I fight to kill,” he wrote.

A Columbia administrator asked, “Do you see why that is problematic in any way?”

Mr. James replied, “No.”

He also compared Zionists to white supremacists and Nazis. “These are all the same people,” he said. “The existence of them and the projects they have built, i.e. Israel, it’s all antithetical to peace. It’s all antithetical to peace. And so, yes, I feel very comfortable, very comfortable, calling for those people to die.”

And, Mr. James said, “Be grateful that I’m not just going out and murdering Zionists.”

In announcing their decision to bar Mr. James from campus, the university did not make clear if he had been suspended or permanently expelled.

Other protest groups condemned the comments and pointed out that one student’s statements do not reflect the tenor of the movement as a whole. But the remarks were widely shared on social media and go to the heart of a question that has animated criticism of the protests: How much of the movement in support of the Palestinian people in Gaza is tainted by antisemitism?

College administrators have pledged to Congress that they will take swift action against hateful attacks on Jewish students and antisemitic threats. “I promise you, from the messages I’m hearing from students, they are getting the message that violations of our policies will have consequences,” Columbia’s president, Nemat Shafik, told congressional leaders last week.

On Friday, a school spokesman said, “Calls of violence and statements targeted at individuals based on their religious, ethnic or national identity are unacceptable and violate university policy.”

Brian Cohen, the executive director of Columbia/Barnard Hillel, the center for Jewish campus life, described Mr. James’s statements as dangerous. “I think students who make comments like that don’t belong on campus,” he said.

Noa Fay, 23, a first-year student at the School of International and Public Affairs, said she was shocked by the “unabashedness” of the video. “It’s one of the more blatant examples of antisemitism and, just, rhetoric that is inconsistent with the values that we have at Columbia,” she said. “I was mostly very surprised to see that it was just so out in the open.”

Early Friday morning, Mr. James posted a statement on social media addressing his comments. “What I said was wrong,” he wrote. “Every member of our community deserves to feel safe without qualification.” He noted that he made these comments in January before he become involved with the protest movement and added that the leaders of the student protests did not condone the comments. “I agree with their assessment,” he wrote.

Mr. James did not respond to a request for comment, and student protesters declined to address the matter at a news conference on the Columbia campus Friday afternoon.

But in an interview earlier in the week, Mr. James drew a distinction between the ideas of anti-Zionism, which describes opposition to the Jewish state of Israel, and antisemitism. “There is a difference,” he said. “We’ve always had Jewish people as part of our community where they have expressed themselves, they feel safe, and they feel loved. And we want all people to feel safe in this encampment. We are a multiracial, multigenerational group of people.”

Sophie Ellman-Golan, the communications director of Jews for Racial & Economic Justice and a Barnard College graduate, said she found Mr. James’s comments awful and upsetting but she added that it was clear his views did not represent those of the other campus protesters.

Ms. Ellman-Golan said that in her 10 years as an organizer, there were always people who tried to inject hateful messages into public action, and that such messages tended to be amplified by those looking to smear entire movements.

“For people who want to believe that characterization, that our movements are inevitably and permanently hostile to us as Jews, this is catnip, right?” she said. “It’s irresistible.”

A spokeswoman for Jewish Voice for Peace, a pro-Palestinian advocacy group, said in a statement that the organization was glad Mr. James had realized he was wrong and had acknowledged that his words were harmful.

“We believe that all people have the capacity to transform — many of our own members once supported Israel’s violence against Palestinians,” the statement said, adding that “within the movement we are committed to holding one another accountable to respecting the dignity of all human beings.”

One student protester who is Jewish and who has spoken to Mr. James about the video said she believed he was committed to nonviolence and acceptance of all people. She said that he had reacted emotionally after being trolled online and that it was unfair that his decision to vent his frustration on social media was being used against him.

It remains unclear how many students are directing the Columbia protests, but Mr. James, 20, emerged as a public face of the demonstrations this week when he led a news conference to assert the demands the movement is making of the Columbia administration.

“This encampment — a peaceful, student-led demonstration — is part of the larger movement of Palestinian liberation,” Mr. James said at the conference.

In his biography on X, he calls himself an “anticapitalist” and “anti-imperialist.”

Mr. James was raised in Boston, and graduated from Boston Latin Academy, according to a 2021 interview with The Bay State Banner.

He told The Banner that at Columbia, he planned to study economics and political science. “The ultimate destination is Congress,” he said.

Eryn Davis , Stephanie Saul , Olivia Bensimon and Claire Fahy contributed reporting.

Katherine Rosman covers newsmakers, power players and individuals making an imprint on New York City. More about Katherine Rosman

China launches Chang'e 6 lunar probe, revving up space race with U.S.

WENCHANG SPACE LAUNCH SITE, China — China launched an uncrewed lunar spacecraft Friday in a first-of-its-kind mission to bring back samples from the far side of the moon, the latest step in a rapidly advancing Chinese space program that is spurring competition with the United States and others. 

The Chang’e 6 lifted off on time at 5:27 p.m. local time (5:27 a.m. ET) from the Wenchang Space Launch Site in China’s southern island province of Hainan.

The launch of the lunar probe, which NBC News was one of a handful of news organizations to attend, and the national excitement around it had transformed the normally sleepy fishing village of Longlou into a major tourist attraction, with crowds spilling from tour buses and heading to beaches and rooftops with the best views of the spaceport. One rooftop owner said he had sold out 200 seats at 200 yuan (about $28) each.

A Long March 5 rocket, carrying the Chang'e-6 mission lunar probe, lifts off

Ahead of the launch there was a festival-like atmosphere on the beach, where vendors offered space paraphernalia and groups of children sold Chinese flags for 3 yuan (about 40 cents) each. Families sprawled on picnic blankets playing cards, while others strung up hammocks between palm trees so they could wait in the limited shade.

Yiuwah Ng, a 28-year-old real estate office worker from the southern Chinese city of Zhuhai, traveled six hours by car and another three hours by ferry to stake out the best spot along the shore, where he had been camping for three days with friends and his dog. 

“I want to witness this historic moment,” he said of the launch, his fourth. “It’s an important first step for China’s lunar exploration.”

Max Zhang, a self-described “rocket chaser” from the southern Chinese city of Guangzhou, has been photographing launches at Wenchang from the beach since 2011. 

“I’m addicted to the shock of seeing the launches, especially the sound of the rocket flame,” he said. “It shakes my heart.”

Space enthusiasts await the launch of China’s Chang’e 6 lunar probe on the island of Hainan on Thursday.

‘ A force to be reckoned with’

If successful, the Chang’e mission will be a crucial step in realizing the country’s goals of landing Chinese astronauts on the moon by 2030 and eventually building a base on the lunar surface.

The outcome of the mission will also have implications far beyond China’s borders. A slew of spacefaring nations — including Russia, India, Japan and the U.S. — also have their sights set on the moon, creating what some experts have likened to a new kind of space race.

“China is trying to prove that it’s a force to be reckoned with, and so it’s always that China is competing against everyone in space,” said Clayton Swope, deputy director of the Aerospace Security Project at the Center for Strategic and International Studies in Washington.

A successful Chang’e 6 mission would demonstrate how sophisticated China’s lunar exploration program has become in a relatively short time.

“Twenty-five years ago, they had very rudimentary space capabilities,” said Todd Harrison, a senior fellow at the American Enterprise Institute, a public policy think tank based in Washington. “Going from that to where they are today — I think they’ve clearly exceeded Russia, and their space capabilities are really only second to the United States.”

China achieved its first moon landing in 2013 with the Chang’e 3 mission, which set a lander and rover on the lunar surface to study the moon’s terrain. Before that, only the U.S. and the former Soviet Union had successfully landed spacecraft on the moon.

In 2019, China notched another historic milestone with its Chang’e 4 flight, becoming the first country to land a probe on the far side of the moon , the part that permanently faces away from Earth.

The following year, in 2020, China returned to the moon’s near side, which always faces Earth, landing the Chang’e 5 spacecraft on a volcanic plain known as Oceanus Procellarum. The probe retrieved samples there and brought them back to Earth, representing a big technological leap forward. 

The China National Space Administration (CNSA) has invited scientists from the U.S., Europe and Asia to apply to borrow the lunar samples for their own research, holding a pitch meeting last week in the Chinese city of Wuhan. Researchers funded by NASA received rare approval from Congress to submit proposals, raising the possibility of high-level U.S.-China space cooperation that is otherwise prohibited by U.S. law.

This time, the Chang’e 6 spacecraft is aiming to land and retrieve samples from the South Pole-Aitken basin, an ancient and sprawling impact crater on the far side of the moon.

Spectators on a beach near the Wenchang Space Launch Site on Thursday.

Conducting a sample return mission from the side of the moon that always faces away from Earth is challenging because mission controllers on the ground have no way of directly contacting a spacecraft in that region. Instead, signals need to be relayed through a satellite now orbiting the moon that China launched from the same site in Hainan last month.

While difficult, the effort could have enormous payoffs. Studies suggest that the moon’s near side was more volcanically active than the far side, which means all of the lunar samples obtained thus far may be telling only part of the story of the moon’s origin and evolution.

Collecting lunar samples from different geological eras and regions “is of great value and significant for all mankind to have a more comprehensive understanding of the moon and even the origin of the solar system,” Ge Ping, a mission leader from CNSA’s Lunar Exploration and Space Engineering Center, told reporters in Hainan on Thursday.

Beyond its scientific objectives, the Chang’e 6 mission carries with it geopolitical considerations. The flight is a precursor to a pair of Chinese robotic missions to the moon’s south pole to scout locations to build a moon base. Last year, the Chinese and Russian space agencies agreed to jointly build a research station on the lunar surface.

NASA and its commercial partners also aim to establish a permanent presence at the lunar south pole, though the agency’s Artemis moon missions have faced numerous delays and budget overruns . The current timeline has American astronauts returning to the lunar surface in 2026 at the earliest.

With China and Russia forming a rival coalition, there is some pressure for the U.S. to keep its foot on the accelerator, Harrison said.

“It does matter who gets there first, and it matters how you get there and what kind of coalition you’re bringing with you,” he said.

NASA Administrator Bill Nelson has on multiple occasions warned that the U.S. runs the risk of falling behind China’s lunar ambitions. In an interview this week with Yahoo Finance , Nelson outlined what’s at stake in the new space race.

“I think it’s not beyond the pale that China would suddenly say, ‘We are here. You stay out,’” he said.

Asked Thursday about international competition in space, Ge said, “All countries in the world should explore, develop and use outer space peacefully.” 

“There is no need to worry too much,” he added. “Space programs are for all humans.”

A street vendor sells space merchandise ahead of the lunar launch Friday.

As more countries around the world build up space capabilities, NASA has pushed for more global cooperation, establishing the Artemis Accords in 2020 to promote peaceful, responsible and sustainable practices. U.S. law prevents China from joining the 39 other nations that have signed the accords, which both China and Russia have criticized as a tool to promote U.S. dominance in space.

Many Western space policy experts have in turn raised concerns about China’s and Russia’s intentions. The full scope of China’s ambitions in space is not known, for instance, because its space agency does not operate with the same level of transparency as NASA. The country’s space program is also more closely tied to the military than in the U.S.

“We cannot ever say that China’s investment in civilian space technologies are only civilian and not to be used for military purposes,” said Namrata Goswami, a professor in the Thunderbird School of Global Management at Arizona State University and co-author of the 2020 book “Scramble for the Skies: The Great Power Competition to Control the Resources of Outer Space.”

While it may feel as if China’s spaceflight objectives have accelerated in recent years, they are part of a decadeslong strategy, Goswami said.

“Many of the leaders of China’s space program announced these goals and timelines 20 years ago,” she said. “What is astounding to me is that they are achieving almost all their milestones on time, and for them, that has a strategic advantage in the global narrative of who’s doing it better.”

As much as the moon and its resources can provoke competition among nations, space exploration can also be unifying, Swope said.

“We are literally a speck in the universe, and when we go to the moon or explore space, we as humankind have that shared human trait where we want to understand the unknown and we want to discover,” he said. “That does transcend politics.”

Janis Mackey Frayer reported from the Wenchang Space Launch Site in China, and Denise Chow reported from New York.

sample case study in school

Janis Mackey Frayer is a Beijing-based correspondent for NBC News.

sample case study in school

Denise Chow is a reporter for NBC News Science focused on general science and climate change.

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  2. Case Study on Improving High School Students with Learning

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  3. 49 Free Case Study Templates ( + Case Study Format Examples + )

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  4. 49 Free Case Study Templates ( + Case Study Format Examples + )

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  5. 49 ejemplos y plantillas de estudios de casos gratuitos

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  1. PDF A Casebook on School Leadership

    CASE STUDIES FOR SCHOOL PRINCIPALS Dr. Katherine K. Merseth, Editor. Confronting Challenges: Case Studies for School Principals ... It is important to mention that this sample of cases, authored by school directors, is registered under the School Principal Training Program, a government initiative promulgated by the Decree No. 44

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    Leadership Elementary School Case Studies — 4. Ivy Elementary School. The school-wide vision at Ivy Elementary is that all students will reach high academic levels. The entire staff meet in grade-level teams at the beginning of the year to set specific targets for growth on reading and math on the NWEA and attendance.

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    Case studies and practical examples: Supporting teaching and improving student outcomes. Sometime about 400,000 years ago, humans learned to fully control fire. This extended the day and allowed people to unleash their imaginations and tell stories, rather than merely focus on mundane topics. ... Case studies can help students gain a more ...

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    Elm High School. Elm High School has several school-wide goals, according to Principal Parsons, including: 1) create college and career readiness for students at all grade levels, 2) help students to manage some of their internal social-emotional issues, and. 3) celebrate success as a school. Principal Parsons said that creating a college-going ...

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    Give students an opportunity to practice the case analysis methodology via an ungraded sample case study. Designate groups of five to seven students to discuss the case and the six steps in breakout sessions (in class or via Zoom). Ensure case analyses are weighted heavily as a grading component. We suggest 30-50 percent of the overall course ...

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  11. What Is a Case Study?

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    The Case Study Compilation includes: Eleven case studies: Each case study highlights educator 'moves' and strategies to embed social-emotional skills, mindsets, and competencies throughout the school day and within academics. They each conclude with a reflection prompt that challenges readers to examine their own practice. The case studies ...

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    Case Study #2. Sophia A. McClennen. Environmental Connections for Middle School Age Students: Global Sustainability and the Brazilian Amazon. Your name is Jorge, you are 13, and you are from Brazil. You live in the Amazon in a community of Seringueiros—Seringueiro is the Portuguese word for "rubber tapper." Rubber tapping has been a ...

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  25. Montclair SCM Student Team Finishes Second In National Case Study

    A team of Montclair State School of Communication & Media students finished second in the prestigious Bateman Case Study Competition, hosted by the Public Relations Student Society of America (PRSSA). The national contest challenges student teams to design, implement, and measure a public relations campaign to support the goals of a real-world client.

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  27. Columbia Bars Student Protester Who Said 'Zionists Don't Deserve to

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