new problem solving ideas

How it works

Transform your enterprise with the scalable mindsets, skills, & behavior change that drive performance.

Explore how BetterUp connects to your core business systems.

We pair AI with the latest in human-centered coaching to drive powerful, lasting learning and behavior change.

Build leaders that accelerate team performance and engagement.

Unlock performance potential at scale with AI-powered curated growth journeys.

Build resilience, well-being and agility to drive performance across your entire enterprise.

Transform your business, starting with your sales leaders.

Unlock business impact from the top with executive coaching.

Foster a culture of inclusion and belonging.

Accelerate the performance and potential of your agencies and employees.

See how innovative organizations use BetterUp to build a thriving workforce.

Discover how BetterUp measurably impacts key business outcomes for organizations like yours.

A demo is the first step to transforming your business. Meet with us to develop a plan for attaining your goals.

• What is coaching?

Learn how 1:1 coaching works, who its for, and if it's right for you.

Accelerate your personal and professional growth with the expert guidance of a BetterUp Coach.

Types of Coaching

Navigate career transitions, accelerate your professional growth, and achieve your career goals with expert coaching.

Enhance your communication skills for better personal and professional relationships, with tailored coaching that focuses on your needs.

Find balance, resilience, and well-being in all areas of your life with holistic coaching designed to empower you.

Discover your perfect match : Take our 5-minute assessment and let us pair you with one of our top Coaches tailored just for you.

Research, expert insights, and resources to develop courageous leaders within your organization.

Best practices, research, and tools to fuel individual and business growth.

View on-demand BetterUp events and learn about upcoming live discussions.

The latest insights and ideas for building a high-performing workplace.

• BetterUp Briefing

The online magazine that helps you understand tomorrow's workforce trends, today.

Innovative research featured in peer-reviewed journals, press, and more.

Founded in 2022 to deepen the understanding of the intersection of well-being, purpose, and performance

We're on a mission to help everyone live with clarity, purpose, and passion.

Join us and create impactful change.

Read the buzz about BetterUp.

Meet the leadership that's passionate about empowering your workforce.

For Business

For Individuals

10 Problem-solving strategies to turn challenges on their head

Jump to section

What is an example of problem-solving?

What are the 5 steps to problem-solving, 10 effective problem-solving strategies, what skills do efficient problem solvers have, how to improve your problem-solving skills.

Problems come in all shapes and sizes — from workplace conflict to budget cuts.

Creative problem-solving is one of the most in-demand skills in all roles and industries. It can boost an organization’s human capital and give it a competitive edge. 

Problem-solving strategies are ways of approaching problems that can help you look beyond the obvious answers and find the best solution to your problem . 

Let’s take a look at a five-step problem-solving process and how to combine it with proven problem-solving strategies. This will give you the tools and skills to solve even your most complex problems.

Good problem-solving is an essential part of the decision-making process . To see what a problem-solving process might look like in real life, let’s take a common problem for SaaS brands — decreasing customer churn rates.

To solve this problem, the company must first identify it. In this case, the problem is that the churn rate is too high. 

Next, they need to identify the root causes of the problem. This could be anything from their customer service experience to their email marketing campaigns. If there are several problems, they will need a separate problem-solving process for each one. 

Let’s say the problem is with email marketing — they’re not nurturing existing customers. Now that they’ve identified the problem, they can start using problem-solving strategies to look for solutions. 

This might look like coming up with special offers, discounts, or bonuses for existing customers. They need to find ways to remind them to use their products and services while providing added value. This will encourage customers to keep paying their monthly subscriptions.

They might also want to add incentives, such as access to a premium service at no extra cost after 12 months of membership. They could publish blog posts that help their customers solve common problems and share them as an email newsletter.

The company should set targets and a time frame in which to achieve them. This will allow leaders to measure progress and identify which actions yield the best results.

Perhaps you’ve got a problem you need to tackle. Or maybe you want to be prepared the next time one arises. Either way, it’s a good idea to get familiar with the five steps of problem-solving. 

Use this step-by-step problem-solving method with the strategies in the following section to find possible solutions to your problem.

1. Identify the problem

The first step is to know which problem you need to solve. Then, you need to find the root cause of the problem. 

The best course of action is to gather as much data as possible, speak to the people involved, and separate facts from opinions. 

Once this is done, formulate a statement that describes the problem. Use rational persuasion to make sure your team agrees .

2. Break the problem down 

Identifying the problem allows you to see which steps need to be taken to solve it. 

First, break the problem down into achievable blocks. Then, use strategic planning to set a time frame in which to solve the problem and establish a timeline for the completion of each stage.

3. Generate potential solutions

At this stage, the aim isn’t to evaluate possible solutions but to generate as many ideas as possible. 

Encourage your team to use creative thinking and be patient — the best solution may not be the first or most obvious one.

Use one or more of the different strategies in the following section to help come up with solutions — the more creative, the better.

4. Evaluate the possible solutions

Once you’ve generated potential solutions, narrow them down to a shortlist. Then, evaluate the options on your shortlist. 

There are usually many factors to consider. So when evaluating a solution, ask yourself the following questions:

• Will my team be on board with the proposition?
• Does the solution align with organizational goals ?
• Is the solution likely to achieve the desired outcomes?
• Is the solution realistic and possible with current resources and constraints?
• Will the solution solve the problem without causing additional unintended problems?

5. Implement and monitor the solutions

Once you’ve identified your solution and got buy-in from your team, it’s time to implement it. 

But the work doesn’t stop there. You need to monitor your solution to see whether it actually solves your problem. 

Request regular feedback from the team members involved and have a monitoring and evaluation plan in place to measure progress.

If the solution doesn’t achieve your desired results, start this step-by-step process again.

There are many different ways to approach problem-solving. Each is suitable for different types of problems. 

The most appropriate problem-solving techniques will depend on your specific problem. You may need to experiment with several strategies before you find a workable solution.

Here are 10 effective problem-solving strategies for you to try:

• Use a solution that worked before
• Brainstorming
• Work backward
• Use the Kipling method
• Draw the problem
• Use trial and error
• Sleep on it
• Get advice from your peers
• Use the Pareto principle
• Add successful solutions to your toolkit

Let’s break each of these down.

1. Use a solution that worked before

It might seem obvious, but if you’ve faced similar problems in the past, look back to what worked then. See if any of the solutions could apply to your current situation and, if so, replicate them.

2. Brainstorming

The more people you enlist to help solve the problem, the more potential solutions you can come up with.

Use different brainstorming techniques to workshop potential solutions with your team. They’ll likely bring something you haven’t thought of to the table.

3. Work backward

Working backward is a way to reverse engineer your problem. Imagine your problem has been solved, and make that the starting point.

Then, retrace your steps back to where you are now. This can help you see which course of action may be most effective.

4. Use the Kipling method

This is a method that poses six questions based on Rudyard Kipling’s poem, “ I Keep Six Honest Serving Men .” 

• What is the problem?
• Why is the problem important?
• When did the problem arise, and when does it need to be solved?
• How did the problem happen?
• Where is the problem occurring?
• Who does the problem affect?

Answering these questions can help you identify possible solutions.

5. Draw the problem

Sometimes it can be difficult to visualize all the components and moving parts of a problem and its solution. Drawing a diagram can help.

This technique is particularly helpful for solving process-related problems. For example, a product development team might want to decrease the time they take to fix bugs and create new iterations. Drawing the processes involved can help you see where improvements can be made.

6. Use trial-and-error

A trial-and-error approach can be useful when you have several possible solutions and want to test them to see which one works best.

7. Sleep on it

Finding the best solution to a problem is a process. Remember to take breaks and get enough rest . Sometimes, a walk around the block can bring inspiration, but you should sleep on it if possible.

A good night’s sleep helps us find creative solutions to problems. This is because when you sleep, your brain sorts through the day’s events and stores them as memories. This enables you to process your ideas at a subconscious level. 

If possible, give yourself a few days to develop and analyze possible solutions. You may find you have greater clarity after sleeping on it. Your mind will also be fresh, so you’ll be able to make better decisions.

8. Get advice from your peers

Getting input from a group of people can help you find solutions you may not have thought of on your own. 

For solo entrepreneurs or freelancers, this might look like hiring a coach or mentor or joining a mastermind group. 

For leaders , it might be consulting other members of the leadership team or working with a business coach .

It’s important to recognize you might not have all the skills, experience, or knowledge necessary to find a solution alone. 

9. Use the Pareto principle

The Pareto principle — also known as the 80/20 rule — can help you identify possible root causes and potential solutions for your problems.

Although it’s not a mathematical law, it’s a principle found throughout many aspects of business and life. For example, 20% of the sales reps in a company might close 80% of the sales. 

You may be able to narrow down the causes of your problem by applying the Pareto principle. This can also help you identify the most appropriate solutions.

10. Add successful solutions to your toolkit

Every situation is different, and the same solutions might not always work. But by keeping a record of successful problem-solving strategies, you can build up a solutions toolkit. 

These solutions may be applicable to future problems. Even if not, they may save you some of the time and work needed to come up with a new solution.

Improving problem-solving skills is essential for professional development — both yours and your team’s. Here are some of the key skills of effective problem solvers:

• Critical thinking and analytical skills
• Communication skills , including active listening
• Decision-making
• Planning and prioritization
• Emotional intelligence , including empathy and emotional regulation
• Time management
• Data analysis
• Research skills
• Project management

And they see problems as opportunities. Everyone is born with problem-solving skills. But accessing these abilities depends on how we view problems. Effective problem-solvers see problems as opportunities to learn and improve.

Ready to work on your problem-solving abilities? Get started with these seven tips.

1. Build your problem-solving skills

One of the best ways to improve your problem-solving skills is to learn from experts. Consider enrolling in organizational training , shadowing a mentor , or working with a coach .

2. Practice

Practice using your new problem-solving skills by applying them to smaller problems you might encounter in your daily life. 

Alternatively, imagine problematic scenarios that might arise at work and use problem-solving strategies to find hypothetical solutions.

3. Don’t try to find a solution right away

Often, the first solution you think of to solve a problem isn’t the most appropriate or effective.

Instead of thinking on the spot, give yourself time and use one or more of the problem-solving strategies above to activate your creative thinking. 

4. Ask for feedback

Receiving feedback is always important for learning and growth. Your perception of your problem-solving skills may be different from that of your colleagues. They can provide insights that help you improve. 

5. Learn new approaches and methodologies

There are entire books written about problem-solving methodologies if you want to take a deep dive into the subject. 

We recommend starting with “ Fixed — How to Perfect the Fine Art of Problem Solving ” by Amy E. Herman. 

6. Experiment

Tried-and-tested problem-solving techniques can be useful. However, they don’t teach you how to innovate and develop your own problem-solving approaches. 

Sometimes, an unconventional approach can lead to the development of a brilliant new idea or strategy. So don’t be afraid to suggest your most “out there” ideas.

7. Analyze the success of your competitors

Do you have competitors who have already solved the problem you’re facing? Look at what they did, and work backward to solve your own problem. 

For example, Netflix started in the 1990s as a DVD mail-rental company. Its main competitor at the time was Blockbuster. 

But when streaming became the norm in the early 2000s, both companies faced a crisis. Netflix innovated, unveiling its streaming service in 2007. 

If Blockbuster had followed Netflix’s example, it might have survived. Instead, it declared bankruptcy in 2010.

Use problem-solving strategies to uplevel your business

When facing a problem, it’s worth taking the time to find the right solution. 

Otherwise, we risk either running away from our problems or headlong into solutions. When we do this, we might miss out on other, better options.

Use the problem-solving strategies outlined above to find innovative solutions to your business’ most perplexing problems.

If you’re ready to take problem-solving to the next level, request a demo with BetterUp . Our expert coaches specialize in helping teams develop and implement strategies that work.

Boost your productivity

Maximize your time and productivity with strategies from our expert coaches.

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

8 creative solutions to your most challenging problems

5 problem-solving questions to prepare you for your next interview, what are metacognitive skills examples in everyday life, 31 examples of problem solving performance review phrases, what is lateral thinking 7 techniques to encourage creative ideas, leadership activities that encourage employee engagement, learn what process mapping is and how to create one (+ examples), how much do distractions cost 8 effects of lack of focus, can dreams help you solve problems 6 ways to try, similar articles, the pareto principle: how the 80/20 rule can help you do more with less, thinking outside the box: 8 ways to become a creative problem solver, experimentation brings innovation: create an experimental workplace, effective problem statements have these 5 components, contingency planning: 4 steps to prepare for the unexpected, stay connected with betterup, get our newsletter, event invites, plus product insights and research..

3100 E 5th Street, Suite 350 Austin, TX 78702

• Platform Overview
• Integrations
• Powered by AI
• BetterUp Lead
• BetterUp Manage™
• BetterUp Care™
• Sales Performance
• Diversity & Inclusion
• Case Studies
• Why BetterUp?
• About Coaching
• Find your Coach
• Career Coaching
• Communication Coaching
• Life Coaching
• News and Press
• Leadership Team
• Become a BetterUp Coach
• BetterUp Labs
• Center for Purpose & Performance
• Leadership Training
• Business Coaching
• Contact Support
• Contact Sales
• Privacy Policy
• Acceptable Use Policy
• Trust & Security
• Cookie Preferences

43 brainstorming techniques and games for creating new ideas

Finding new and innovative ideas is a vital part of the growth and success of any team or organization . While brainstorming techniques are rightly perceived as creative and exciting , it’s important to find a framework and idea-generation process that empowers your group to generate meaningful results. 

Innovation is important for many businesses, but what brainstorming activities might you use to help make true innovation a reality? Find out in this collection of effective brainstorming techniques!

Design your next session with SessionLab

Join the 150,000+ facilitators 
using SessionLab.

Recommended Articles

A step-by-step guide to planning a workshop, how to create an unforgettable training session in 8 simple steps, 47 useful online tools for workshop planning and meeting facilitation.

In this post, we’ll explore a host of effective brainstorming techniques in categories such as creative exercises and visual idea generation games, all of which can be used to help your group brainstorm be more effective and gratifying for all involved.

We’ll also explore talk about the benefits of group ideation and share some examples of brainstorming sessions that utilize these methods. Let’s get started! 

What are brainstorming techniques?

Brainstorming is a process of enabling people to think freely and creatively when trying to come up with ideas, solutions, or sharing knowledge.

Brainstorming techniques are proven activities and frameworks for coming up with lots of ideas quickly. They’ll often include steps to shift perspective, facilitate team collaboration and refine initial ideas into something even better.

Some examples of brainstorming activities include classic mind mapping and brain writing where you quickly try to generate as many ideas as possible.

Teams often use these techniques to generate creative ideas to tough problems and to explore possible solutions . They can also be used as part of more in-depth brainstorming workshops where team members then refine and choose ideas to put into action.

Some of the core concepts of brainstorming include: reserving judgment, go for quality over quantity, listen to all ideas, and think outside of the box in the pursuit of radical new ideas and creative solutions. Bring these concepts and a proven technique to your session and you’re already on the route to success!

If you’re finding your team with a problem they don’t know how to solve, a technique that encourages creative thinking might be just the ticket! Use these activities as part of a complete workshop process to refine those ideas into something actionable.

In SessionLab, it’s quick an easy to create an effective agenda for a brainstorming workshop in minutes. Drag and drop blocks in the session planner to create your structure. Add timing for each item to ensure you stay on time. Color-code your blocks to get an instant sense of your learning flow.

Core group brainstorming techniques

Brainstorming has been around as long as individuals and teams have tried to find creative and innovative solutions, or come up with new ideas or products. Whether a group is ideating on how to solve an organizational problem or generate ideas for new features or initiatives, getting people together to quickly ideate and come up with something new is time well spent.

In this section, we’ll first explore some of the core techniques that have been used time and again to create meaningful results and great ideas.

Popcorn Brainstorming

One of the classic brainstorming techniques, chances are you’ve done a popcorn brainstorm already. It’s been used by everyone from school teachers to CEOs to generate ideas and create energy around new initiatives – much like the popping of corn in a microwave!

Start by posing a question or problem statement and invite participants to take a minutes silence to think on it. Once the minute is up, start a timer and invite everyone to contribute ideas out-loud and build on each other’s ideas too. Have a single person take notes and encourage quality over quantity: no evaluation, no criticism or discussion yet – just rapid ideation!

Brainstorming – Popcorn and Round Robin   #idea generation   #brainstorming   Simple, classic brainstorming with two variants. Popcorn – where participants speak out-loud and Round Robin – where participants work in silence and pass their ideas to the next person in turn. 

Round-Robin Brainstorming

A tried and tested idea generation technique, Round-Robin Brainstorming provides a little more structure and ensures everyone in a group can contribute to a brainstorm by ensuring the discussion isn’t dominated by the loudest voices. 

In this group method, seat everyone in a circle and hand them an index card. In silence, everyone writes an idea on their index card before passing it to the person to their left. Each participant then writes an idea based on their neighbour’s card and passes that along.

The result is a more relaxed session that encourages a combination of idea development and co-creation while ensuring everyone is heard. Perfect for teams with big personalities!

SWOT analysis

A SWOT analysis (strengths, weaknesses, opportunities and threats) is a tried and tested technique that teams often using when planning new initiatives or solving problems. It also happens to be a great tool for generating new ideas while also taking into account potential problems and opportunities.

The act of brainstorming around your weaknesses or threats can result in innovative solutions and ideas you might not have otherwise come up with. Try using each point of the process as a jumping off point for ideation or explore a topic from each of the different angles for best results.

SWOT Analysis   #project planning   #strategic planning   #environmental analysis   #planning   #issue analysis   #online   #remote-friendly   A SWOT Analysis is used in project planning, strategic planning and other processes where agreement is needed about the current situation of a project, team, department or organization. It stands for Strengths, Weaknesses, Opportunities and Threats.

Brainwriting

No single person is as smart or as creative as a group. With the brain writing technique, tap into the ideas and approaches of multiple collaborators and co-create effectively.

Start by writing down the topic or area for which you’ll be generating ideas. Have all team members silently write down an idea related to the topic on a card and then, pass that idea to the person to their right. The receiving player reads the card and then adds an idea inspired by the original OR enhances the original idea before passing the card along.

By asking participants to grow and improve on one another’s ideas, Brain writing helps a group ideate effectively and come up with better ideas. You can even bring this to an online brainstorming session by using an online whiteboard and have participants pass post-its to the working spaces of their partners.

Brainwriting   #gamestorming   #idea generation   Some of the best ideas are compilations from multiple contributors. Brainwriting is a simple way to generate ideas, share them, and subsequently build on them within a group. Access to multiple hands, eyes, and minds can yield the most interesting results.

Question storming

Sometimes, shifting perspective and starting from a different angle can generate the best ideas. Q-Storming, or question storming invites participants to brainstorm questions, rather than solutions.

After rounds of gathering qualifying data and assumptions, ask your group to think of all those questions that they still have which might help the team think the matter through. This approach can be really useful at finding ideas your team might not have considered and ensuring that what you come up with is truly going to solve the problem at hand.

Walking Brainstorm

Brainstorming methods come in many forms – you might have a quick-fire session that encourages excitement and verbal exchanges. Alternatively, you might find your group will create better ideas by working together in a more relaxed, introvert-friendly manner.

Walking Brainstorm is designed to help large groups work on idea generation dynamically but without creating scenarios where only the loudest participants are heard. 

Create a space where different topics or questions are spread on posters/post-its around a room or virtual space. Silently and individually, each participant is encouraged to walk around and visit each question/topic in turn and add ideas to each. By moving around and working individually, this method helps create a more reflective, dynamic ideation session and can also help ensure group-think doesn’t set in! 

Walking Brainstorm   #brainstorming   #idea generation   #remote-friendly   This introvert-friendly brainstorming technique helps groups of any size to generate and build on each other’s ideas in a silent but dynamic setting. As the participants keep moving, the exercise is ideal to kick-off a full day workshop or re-energize the group after lunch.

For those who prefer a more organized approach to idea generation, mind mapping is a great activity for creating ideas quickly and effectively. 

Begin by writing the key topic in the center of a piece of paper or in an online whiteboard. Invite participants to brainstorm related topics and ideas by adding branches to the central idea and create new nodes or elements. As a facilitator, you’ll want to group ideas by color and also amend the thickness of the branches to show the strength of various ideas and concepts. 

When you’re done mind mapping, the result will be a diagram that visually represents your ideas and makes it clear how the various parts interrelate – a great resource for idea development or for future sessions!

Mind map   #idea generation   #concepts   #create   #issue analysis   #design   A mind map is a diagram used to represent a number of ideas or things. Mind maps are methods for analyzing information and relationships.

Brain Netting

The concept of brain netting is to not only take your brainstorming online, but to use online tools and virtual spaces to make the session a truly engaging experience. 

The key is to use an online tool that the group is familiar with, can co-create in easily and which works both synchronously or asynchronously. Using an online whiteboard or shared document for brain netting means participants can contribute in both a live online workshop as well as in their own time. This is a unique benefit of online brainstorming, and it’s one we’d recommend taking advantage of with your team!

We’d especially recommend using an online tool that supports easy commenting, images, videos and links – encourage your group to use whatever assets best communicate their ideas!

Six Thinking Hats

Exploring a problem or idea from multiple perspectives is a great way to generate new ideas and inform your brainstorming process. In this brainstorming activity, start by explaining the six different hats and that at various points, each person will wear the different hats to explore your chosen topic. For example, the green hat is for creative thinking while the white hat is all about information and facts.

Invite the group to start with the blue hat, which is to control the process and then move between hats to explore, define, ideate, identify risk and gather information around a topic in a sequence. By asking the group to all wear the same hat at the same time, you can ensure your brainstorm moves forward while also ensure all perspectives are explored.

The Six Thinking Hats   #creative thinking   #meeting facilitation   #problem solving   #issue resolution   #idea generation   #conflict resolution   The Six Thinking Hats are used by individuals and groups to separate out conflicting styles of thinking. They enable and encourage a group of people to think constructively together in exploring and implementing change, rather than using argument to fight over who is right and who is wrong.

Rapid writing

Different teams and workshops need different approaches to generating fresh ideas. While a carefully structured approach can be effective, using quick-fire brainstorming techniques like Rapid Writing can help create a sense of energy, urgency, and get heaps of ideas out quickly.

For this method of brainstorming, start by setting a timer and encouraging your participants to get as many ideas out as possible within that time limit. Remember that at this stage in the idea generation process, there is no such thing as a bad idea and by quickly ideating without being critical, your group can be creative without prematurely shutting down possible ideas. Be sure to collect all the ideas and share them without judgment at the end, whether you’re brainstorming online or in person!

Lotus Blossom

Some of the most effective techniques are those that encourage free-thinking and rapid ideation while also having some rules that can keep things structured. Lotus Blossom combines these concepts while also creating a great visual representation of your brainstorming activity. 

Lotus Blossom helps facilitate idea generation by working out from a central concept and adding eight additional themes or ideas inspired by the first on sticky notes. Once you have those eight ideas, you then invite participants to take each of those and add another eight and effectively blossom them around the original. By clustering ideas in this way, this ideation method also creates a visual resource you can come back to later and follow the brainstorming process from start to finish.

Lotus blossom   #concepts   #create   #design   #idea generation   The lotus blossom method is a creativity exercise. It is a framework for idea generation, starting from one central theme. Eight conceptual themes grow out from the main theme and each of them are used as central theme to generate 8 more themes. Explore!

Starbursting

Complete freedom without an ideation framework isn’t always the best way to find and develop ideas. Structured techniques like Starbursting can help guide a team through more effective idea generation and ensure all key elements are considered at an early stage.

To begin, create a six-pointed star on a large piece of paper or online whiteboard. At the tip of each point of the star, write down the words Who, What, Why, Where, When and How. Invite the group to brainstorm ideas and questions related to each of these points in turn.

At this stage, the group only needs to brainstorm questions in each of these sections, leaving answers until later, though creating follow-up questions can also be helpful in effectively ideating on your central concept or problem.

When ideating on solutions to problems, it’s very easy to come to the table with underlying assumptions that can affect the course of the idea generation process. You can avoid this potential pitfall by using The 5 Whys to go further and deeper in a very simple, group-friendly manner.

Kick-off by working as a group to create a problem statement that you’ll work on solving. Once you have a concise statement, ask the group why you have this problem and discuss the answer. After working together to form a cohesive answer, ask the group why you have the problem again. By repeating the process, you and your team can dig deeper and find the root cause of the issue and move past the first, most obvious ideas.

The 5 Whys   #hyperisland   #innovation   This simple and powerful method is useful for getting to the core of a problem or challenge. As the title suggests, the group defines a problems, then asks the question “why” five times, often using the resulting explanation as a starting point for creative problem solving.

Creative brainstorming techniques 

All brainstorming is creative. Generating ideas and finding solutions often asks groups and teams to find new ways of looking at things but in this next section, we’ll look at techniques that aim to approach the ideation process from a unique or especially creative starting point.

If you’re finding your typical exercises aren’t yielding results or want to try something new, creative games like those below can create space for innovation. Let’s dig in!

Imagie-ination

Words are often our primary tool when it comes to starting a brainstorm or kicking off an idea generation workshop. While these kinds of techniques are tried and tested, it can also be useful to try something different that can unlock your team’s creativity. 

With Imagie-ination, you’ll use images to help your group generate ideas that go beyond the norm. First, collect an assortment of images for your brainstorm and write down a simple description of the topic you want to generate new ideas around. Have each participant select an image and then come up with as many ideas as they can for how the image relates to the topic. 

After the first round, you’ll then cluster ideas together and find an image and title to best illustrate those clusters. This kind of clustering and titling can help refine the ideas your team has generated and move them towards action – a great outcome for any brainstorming session!

Imagie-ination   #idea generation   #gamestorming   Images have the ability to spark insights and to create new associations and possible connections. That is why pictures help generate new ideas, which is exactly the point of this exercise.

Bad idea brainstorming

Idea generation is at its best when groups are encouraged to add their ideas without being self critical or overthinking. Often, individuals involved in ideation can put pressure on themselves to offer only great ideas and so don’t contribute everything that comes to their minds.

Use this brainstorming technique to help free your group’s creativity and encourage them to come up with the absolute worst ideas they can in relation to a central topic or problem. Like reverse brainstorming, this brainstorming technique is a great way to find alternative routes to more creative ideas. Just be sure to use a swot analysis to figure out what should make it into reality!

Bad Idea Brainstorm   #brainstorming   #creative thinking   #idea generation   Name all the bad ideas to make room for good ones. Coming up with the perfect solution right off the bat can feel paralyzing. So instead of trying to find the right answer, get unstuck by listing all the wrong ones.

Brainstorm questions instead of solutions

Our first instinct when it comes to problem-solving can often be to jump straight to giving answers and finding solutions. Though this can be effective, when it comes to generating creative ideas, a different tact can be more effective. 

With this reverse brainstorming game, challenge participants to offer questions instead of solutions so they can respond to a central concept creatively and from a new angle. If you’re finding your group can become blocked when generating ideas, it might be that your existing questions or frameworks aren’t sufficient. By taking a new ideation approach, you can unblock your team!

Brainstorm questions instead of solutions   #questions and answers   #brainstorming   When we are given a problem our reflex is to find answers. But it can be difficult to leave the comfort zone and to come up with creative answers. This exercise will encourage to think out of the box.

Stakeholder Round Robin Brainstorm

Bringing together groups of different stakeholders with their own areas of expertise is a great idea whether you’re brainstorming or finding solutions. That said, it’s worth noting that in these kinds of mixed groups, participants will be coming from different places and have different priorities and approaches to idea generation. 

Start by creating a flipchart or whiteboard space for each stakeholder’s perspective and writing this at the top. Give each stakeholder two minutes to brainstorm on the central idea from their perspective and add those to their flipchart before then inviting each participant to move to the next one and brainstorm from this different perspective. By using this round-robin brainstorming exercise, you can help the group understand the perspectives and insights each member brings to the table while also generating fresh ideas as a result!  

Backcasting

A simple change in perspective can have a massive impact on how your team approaches solving a problem. Backcasting is a simple but effective brainstorming exercise where a team is invited to work backwards from an ideal future state in order to come up with concrete actions they can take today.

Start by listing your long term goals in a time frame of 1-20 years. Then work backwards from that state to today, listing every action necessary to achieve that goal state. Collect insights on what difficulties might come up, what steps your team needs to take and what resources you might need in order to brainstorm effectively and find a new way to reach your team’s long term goals!

Backcasting   #define intentions   #create   #design   #action   Backcasting is a method for planning the actions necessary to reach desired future goals. This method is often applied in a workshop format with stakeholders participating. To be used when a future goal (even if it is vague) has been identified.

Walking Questions

A brainstorming technique with a What if learning style, Walking Questions is a great way of encouraging group members to share knowledge, ask questions to personal problems, and explore a topic dynamically. 

Best used at the end of a training session or workshop, each participant writes a question they have on the top of a sheet of paper then hands it to the person to their right. The person receiving the paper then writes any ideas or answers they have underneath and passes it to the next person.

By the end, the original piece of paper will be returned to the owner filled with ideas and answers from the entire group. It’s a great way of generating ideas from a group quickly and efficiently and of utilizing everyone’s expertise in a structured way. Give it a go! 

Walking questions   #what if learning style   #idea generation   #learning   This is a great facilitation technique to answer open questions of trainees with a “What if” learning style. It prevents the facilitator from answering all questions herself. With this method trainees can:  close knowledge gaps find solutions for personal problems imagine themselves using their new knowledge in future and prepare themselves for obstacles

Guided Imagery

Coming up with new ideas doesn’t always have to be boisterous! You can also get the creative juices flowing in a relaxed way by tapping into mindfulness and imagination with this method.

Start by inviting participants to close their eyes and get comfortable. Next, progress through a guided meditation designed to inspire creativity. Afterward, ask your group to reflect on what came up for them in the meditation and use this as the basis for further brainstorming!

Guided Imagery   #idea generation   #creativity   #online facilitation   #reflection   This can be used for idea generation especially when the group is stuck.

Headlines from the future

Starting from the desired outcome and working backward with a reverse brainstorming technique can be a great way to solve a problem. Thinking into the future can also be inspiring in a way that encourages free thinking and big ideas – a great result for any brainstorming workshop.

In this idea generation game, ask your group to imagine it’s twenty years in the future and that your project or organisation has been a huge success. Invite each participant to draft a headline and sketch an image for a New York Times feature of this reality. Encourage big, bold ideas and debrief by discussing any common themes or ideas before moving onto idea development as a team! 

Headlines from the Future   #creative thinking   #design   #idea generation   #creativity   Get inspired today by a world 20 years away. Sometimes it helps to start from the end. This exercise will help you align with your team on an audacious vision for your project – one that you can work backward from.

Brainstorming techniques for problem solving and refining ideas

When you want to go beyond initial brainstorming and generate more refined ideas, the following complex idea generation techniques can effectively guide you through the process.

These activities combine brainstorming with idea evaluation, idea selection, and then going into concept development to help you come up with the best options. Let’s dig in! 

25/10 Crowd Sourcing

Group ideation can be tricky to manage, and not all techniques are up to the task of managing creative input from large groups effectively. 25/10 Crowd Sourcing is a fantastic exercise that not only invites big, bold ideas, but can ensure everyone takes part in generating ideas as a group.

After first inviting participants to write a big, bold idea on an index card, start a timer and invite the group to move around the space and exchange cards without reading. Stop the timer and ask each person to read the idea and give it a score from 1 to 5. Repeat five times so that each idea has a score out of twenty-five and then find and share the top ten ideas with the group.

Group brainstorming techniques with a mix of blind scoring and sharing can be especially useful in avoiding bias and encouraging bold ideas – especially useful when ideating in large groups!

25/10 Crowd Sourcing   #idea generation   #liberating structures     You can help a large crowd generate and sort their bold ideas for action in 30 minutes or less! With 25/10 Crowd Sourcing , you can spread innovations “out and up” as everyone notices the patterns in what emerges. Though it is fun, fast, and casual, it is a serious and valid way to generate an uncensored set of bold ideas and then to tap the wisdom of the whole group to identify the top ten. Surprises are frequent!

3-12-3 Brainstorm

Brainstorming is often associated with fast ideation and energetic idea generation sessions. While many standard techniques can be slowed down and run in different ways, there can be obvious benefits to maintaining energy and proving the value of short working bursts to your ideation group. 

The 3-12-3 Brainstorm technique taps into the power of speed to generate great ideas and can help a team generate, develop, and present ideas in just less than twenty minutes. By combining speed and structure, this ideation method can help a group pressed for time use the session effectively, and we love how much ground can be covered by a group with this exercise!

3-12-3 Brainstorm   #gamestorming   #idea generation   This format for brainstorming compresses the essentials of an ideation session into one short format. The numbers 3-12-3 refer to the amount of time in minutes given to each of three activities: 3 minutes for generating a pool of observations, 12 for combining those observations into rough concepts, and 3 again for presenting the concepts back to a group.

Mash-Up Innovation

Some of the best ideas come from taking existing ideas and putting them together. Brainstorming that takes advantage of what your group already knows and loves can really supercharge the idea generation process and this creative exercise is a perfect example of that.

In Mash-Up innovation, first ask your group to brainstorm around three different topics or areas and add them to a shared space or whiteboard. Next, organize your participants into small groups who will spend the next twelve minutes combining and mashing up as many of the elements as possible to make even better ideas. After a short idea presentation, you can even take your group through an idea development stage to really make the most out of this activity. You’ll be surprised at what comes out!

Mash-Up Innovation   #hyperisland   #innovation   #idea generation   Mash-ups is a collaborative idea generation method in which participants come up with innovative concepts by combining different elements together. In a first step, participants brainstorm around different areas, such as technologies, human needs, and existing services. In a second step, they rapidly combine elements from those areas to create new, fun and innovative concepts. Mash-ups demonstrates how fast and easy it can be to come up with innovative ideas.

Large group brainstorming can be dynamic, exciting, and productive but without structure and strong facilitation, it can also become disorganized and frustrating. 1-2-4-All is a classic idea generation process that not only helps ideas find space to allow idea development but also ensures the entire group can contribute to the session. 

Start by inviting silent self-reflection on a shared challenge or question before then moving to pairs, foursomes, and then entire group ideation. One of the many benefits of this brainstorming technique is that everyone gets a chance to contribute freely and share their ideas in a structured way. In groups where conversation can become dominated by strong personalities or not everyone gets a chance to speak, this method is well worth employing. 

1-2-4-All   #idea generation   #liberating structures   #issue analysis   With this facilitation technique you can immediately include everyone regardless of how large the group is. You can generate better ideas and more of them faster than ever before. You can tap the know-how and imagination that is distributed widely in places not known in advance. Open, generative conversation unfolds. Ideas and solutions are sifted in rapid fashion. Most importantly, participants own the ideas, so follow-up and implementation is simplified. No buy-in strategies needed! Simple and elegant!

One will get you Ten

Ideas most often spring from other ideas, and the sharing and co-creation of ideas during a brainstorm or idea generation workshop is where the magic really happens. This technique uses the sharing of ideas between teams as a central concept and it’s a great way of having participants communicate and learn from one another’s ideas meaningfully. 

After first generating ideas solo and as a team, this ideation game asks team members to pair up with members of another team and share ideas. Each member then returns to their own team and presents two ideas – one of their own, and one from the other team – while the rest of the team guesses whose is whose. It’s interesting to see how participants package and present generated ideas and find ways to improve them organically as part of a rapid ideation.  

One will get you Ten   #thiagi   #idea generation   #team   If I give you a dollar and you give me a dollar, we both end up where we began. But if I give you an idea and you give me an idea, we end up with two ideas each, benefiting from a 100 percent return on our investment. In One Will Get You Ten, we leverage this principle so that you and all other participants receive a 1000 percent return on your investment on ideas.

The Creativity Dice

When approaching the idea generation process it can be tempting for a team to go with what’s worked in the past and get locked into what appears to be working. Games that challenge the status quo and challenge teams in ways they don’t expect can be especially effective when generating ideas. 

The Creative Dice is a brainstorming technique that encourages participants to work in three minute bursts and work on either specification, investigation, ideation, incubation, Iteration or integration based on a roll of the dice. By moving between different modes, this method prevents premature closure of one line of ideation and keeps the session energized and engaging. What’s more, the non-linear thinking can help with idea development too!

The Creativity Dice   #creativity   #problem solving   #thiagi   #issue analysis   Too much linear thinking is hazardous to creative problem solving. To be creative, you should approach the problem (or the opportunity) from different points of view. You should leave a thought hanging in mid-air and move to another. This skipping around prevents premature closure and lets your brain incubate one line of thought while you consciously pursue another.

Affinity Map

Using brainstorming techniques to get a large number of ideas together quickly and efficiently is a great first step to developing new solutions or solving problems. But what to do once you’ve generated lots of ideas and want to work on idea development? Affinity Map is a great method for organizing your group’s brainstormed ideas and for both seeing and challenging existing patterns.

Starting with a simple brainstorm, Affinity Map asks that the group collectively organizes the ideas into columns or groups based on relationships. By doing this idea clustering as a group, your team can take ownership of the idea generation process and discover patterns of thinking together! It’s a great way of identifying and improving a group’s natural inclinations while also creating meaningful ideas.

Affinity Map   #idea generation   #gamestorming   Most of us are familiar with brainstorming—a method by which a group generates as many ideas around a topic as possible in a limited amount of time. Brainstorming works to get a high quantity of information on the table. But it begs the follow-up question of how to gather meaning from all the data. Using a simple Affinity Diagram technique can help us discover embedded patterns (and sometimes break old patterns) of thinking by sorting and clustering language-based information into relationships. It can also give us a sense of where most people’s thinking is focused

Fun brainstorming games

Brainstorming is often a fast-paced and engaging process that results in a group having fun. Creative brainstorming games that help participants have fun while generating ideas are also effective ways of loosening folks up and getting into new ways of thinking. If you’re finding your group stuck

In this section, we’ll look at brainstorming games that intentionally take a fun angle as a means to create better ideas.

Energy, fun, and creativity go hand-in-hand, and brainstorming techniques that encourage these items and generate ideas quickly and effectively – especially with large groups!

In MindSpin, teams of 3-5 participants are challenged to write as many ideas as they can in two five-minute rounds. Whenever a person writes an idea, they slam it down on the table. If they cannot think of one, they can take an idea from the person on their left and hopefully be inspired to write an additional card they also slam on the table. Remember that this brainstorming game is designed to be fast and loud while getting creative juices flowing. Encourage all participants to really slam their ideas down and keep things moving!

MindSpin   #teampedia   #idea generation   #problem solving   #action   A fast and loud method to enhance brainstorming within a team. Since this activity has more than round ideas that are repetitive can be ruled out leaving more creative and innovative answers to the challenge.

Figure storming

One potential difficulty when generating ideas is that not everyone feels comfortable sharing or holds back their ideas for fear of judgment. Creative brainstorming is all about removing restrictions or hesitation, and enabling your group to ideate freely – figure storming is a great method for achieving this!

Start by asking the group how a famous person, fictional character or well-known creative would approach the problem or topic at hand. You might ask how Albert Einstein, Elizabeth Bennett or Barack Obama might think about the ideas or concepts at hand. By inhabiting a different person’s perspective, not only can teams and individuals access new ideas, but they can also do so free of judgment. Also, it can be great fun to invite Atilla the Hun or Cleopatra to your creative exercises!

Flip and Rip

Images can often unlock our creativity but when using them to generate ideas, it can sometimes be difficult to know where to start. This visual brainstorming technique places some rules on how a group will both source and use images, and can encourage some really creative ideas!

Start by giving participants two magazines or image sets each. Then, invite each person to tear our whatever images stand out to them or grab their attention. Next, give them a problem statement and encourage them to find the connections between the problem and their chosen images. These unexpected connections between visuals can then be used as the foundation for further ideas! Plus, who doesn’t love the sound and feeling of tearing paper!

Flip and Rip   #idea generation   #problem solving   #creativity   #online   Creativity through pictures and images

Forced Connections

An important part of the ideation process is giving your team permission to be silly and bring ideas to the table without fear of judgement or inhibitions. Empowering your team to be creative without limiting themselves can massively affect the effectiveness of your brainstorming and so it’s worth spending time to unblock your participants early.

Assemble a collection of random objects or images and invite participants to choose two or more items and brainstorm how they might be used together or connected in some way. Encourage out-of-the-box thinking and unusual ideas by bringing a collection of odd items to the table and you’ll be surprised at all the ideas your team can generate!

The Thing from the Future

Science fiction and speculative thinking about the future has long been a great source of ideas. In this brainstorming exercise, invite groups to co-design their ideal future by creating tangible objects with their imaginations.

Begin by sourcing a heap of prototyping materials and craft supplies. Invite participants to imagine an ideal future state and create an object that has time travelled back to the present. After spending some time creating strange and wonderful objects, participants then present them to the group and tell stories about the objects to inform future strategies and ideas.

If you’re looking for a fun, practical exercise to bring to your brainstorming session and encourage creative thinking, this activity is a great choice!

The Thing from the Future   #imagination   #storymaking   #idea generation   #issue analysis   Help a group to time-travel and tap their imagination by fictional objects. With tangible objects and the stories your participants make up w/ them you’ll get so much richer inputs and context to inform joint visioning / strategizing: The future doesn’t look that far away when you can pick it off the shelf.

Making Lemonade

Sometimes, the best ideas come from moments of adversity or struggle. This brainstorming exercises leverages the power of positive thinking and attempting to make the best of a bad situation to generate creative ideas.

Start by sharing a couple of negative scenarios that might radically change something in the world. For example, everyone in the world has a cold, it rains constantly or we lost all our customers over night.

Next, ask your group to take something that appears negative and aim to reframe it to be as positive as possible while coming up with ideas of how that change might actually have a positive impact. Rain every day? That might be the end of drought and a boom to umbrella sales!

Making Lemonade   #creative thinking   #creativity   #design   #idea generation   Try on a relentlessly positive, can-do attitude before tackling the big stuff. The proverb goes “If life gives you lemons, make lemonade.” Practice the art of positive thinking to unlock creative ideas. Use this as a warm-up before brainstorming or to energize your team meetings.

Visual brainstorming techniques

Visual brainstorming is a great way of helping your teams out of creative roadblocks and encouraging fresh ideas. When words fail, images can enliven, invigorate and inspire your process. In this section, we’ll look at some great brainstorming techniques that focus on drawing or creating visual responses when ideating. Let’s take a look! 

Brainstorming shouldn’t stop when you have your first good idea. Fast iteration and refinement can help your group discover better ideas and develop ideas in record time. With 6-8-5, you can encourage your team to move from brainstorming to idea development in just a few minutes, and by asking participants to draw, you can keep things flowing easily!

Start by inviting your group to sketch 6-8 ideas in response to a central question or topic in five minutes. Encourage your team to be rough and not to worry about finesse at this stage – remember that the first stage of brainstorming works best when it’s free and unrestricted!

After a quick round of presenting ideas, go through the sketching process again and encourage idea development or ideas that have come out of group sharing. The result will be a heap of ideas and sketches you can move forward with too! 

6-8-5   #gamestorming   #idea generation   Part of the reason we end up with under-developed ideas is that we stick with the first good idea we have — rather than taking the time to explore complementary approaches. 6-8-5 is designed to combat this pattern by forcing us to generate lots of ideas in a short period of time. The activity can then be repeated to hone & flesh out a few of the best ideas.

Four Step Sketch

Visual brainstorming techniques can be great right at the start of the process but they can be equally effective later on when it comes to idea development. In this exercise pulled from the design sprint playbook, take your group through a structured ideation process that encourages reflection, quick sketching and a completed idea too.

Begin by reviewing any existing materials or outputs from earlier exercises before then having your group do a round of Crazy 8’s, where they create eight sketched variations on their idea. At this stage, you then invite participants to finesse their idea and create a final polished sketch to share with the team. By mixing reflection, ideation and development, this brainstorming technique offers a structured path towards better ideas!

Four-Step Sketch   #design sprint   #innovation   #idea generation   #remote-friendly   The four-step sketch is an exercise that helps people to create well-formed concepts through a structured process that includes: Review key information Start design work on paper,  Consider multiple variations , Create a detailed solution . This exercise is preceded by a set of other activities allowing the group to clarify the challenge they want to solve. See how the Four Step Sketch exercise fits into a Design Sprint

Drawing Together

Visual thinking is a powerful tool for any creative process or brainstorming workshop. This brainstorming game asks teams to tell stories about a personal or group challenge personal by expressing themselves with just five simple symbols drawn on paper. After a first draft, participants are then invited to refine their stories with colour, size and placement before the group interprets them.

By expressing themselves in a novel way, participants can exercise their creative muscles and consider new ways to express ideas nonverbally.

Drawing Together   #skills   #liberating structures   #visual methods   You can help people access hidden knowledge such as feelings, attitudes, and patterns that are difficult to express with words. When people are tired, their brains are full, and they have reached the limits of logical thinking, you can help them evoke ideas that lie outside logical, step-by-step understanding of what is possible. Stories about individual or group transformations can be told with five easy-to-draw symbols that have universal meanings. The playful spirit of drawing together signals that more is possible and many new answers are expected. Drawing Together cuts through the culture of overreliance on what people say and write that constrains the emergence of novelty. It also provides a new avenue of expression for some people whose ideas would otherwise not surface.

Brainstorming games for warming up

Generating ideas and thinking creatively isn’t always easy. Finding ways to energize and prepare your group for brainstorming with simple and fun warm-ups can help ensure the success of the workshop or session and introduce key idea generation concepts too.

While these creative games don’t necessarily create ideas in themselves, they are a great way to get teams ready for the next step. Let’s take a look!

When it comes to warming people up for an idea generation workshop, simple is best. With Draw Toast, you can introduce your group to visual thinking, working memory and systems thinking, all through the prism of a simple warm-up that works well online or offline!

For this creative exercise, invite your participants to illustrate how to make toast with a sketch or diagram without using any text. Afterward, share observations and insights as a group and outline the fact that there is no right or wrong diagram, and that differing and unique approaches to a problem or concept are all valid and useful. Not only is this a fun, fast brainstorming technique, but it prepares a group for the next stages of idea generation too!

Draw toast   #problem solving   #opening   #design   #gamestorming   #idea generation   You can use the Draw Toast exercise to introduce people to the concepts of visual thinking, working memory, mental models and/or systems thinking. This also works as a nice warm-up exercise to get people engaged with each other and thinking visually. Plus, it’s fun!

The Paper Clip Method

Even established and successful groups have preconceptions about brainstorming or how to generate ideas. Warming up a team by introducing the power of brainstorming practically can prevent stumbling blocks later on and ensure everyone is on the same page when approaching the brainstorming process.

The Paper Clip Method is a creative exercise that challenges your group to brainstorm all possible uses for a paper clip. After some silent brainstorming, debrief by sharing what the group has come up with and highlight how the group has cumulatively come up with a greater quality and quantity of ideas than any single person could.

The paper clip method   #sharing   #creativity   #warm up   #idea generation   #brainstorming   The power of brainstorming. A training for project leaders, creativity training, and to catalyse getting new solutions.

Apple-Drawing Ideation

Learning how to approach creative brainstorming as a group is a worthwhile way to kick-off your idea generation workshop. In this simple creative game, split your participants into groups and invite them to take it in turns to fill a grid with drawings of apples, with the challenge that no apple can be the same as another. 

When the time is done or the grid is full, debrief and highlight some of key concepts for effective brainstorming including the fact quantity is a precursor to quality and that we should try to build on the ideas of others. This brainstorming game is flexible by design  and you can use it with something other than apples for a more practical application: e.g., draw 30 logos, write 30 taglines, draw 30 new cars.

Apple-Drawing Ideation   #hyperisland   #innovation   #idea generation   The purpose of this simple exercise is to demonstrate three key principles useful for creativity and idea generation: quantity is a condition for quality; building on the ideas of others; the ideas we come up with are usually all the same. The format is simple, with small groups standing and drawing apples. At the end of the exercise, the whole group reflects and draws out learnings and reflections.

Activities to support a brainstorming workshop

We’ve covered everything from fast and fun creative games to in-depth brainstorming techniques, but what about if you’re looking for ways to improve or kick start your brainstorming process? Preparing for a brainstorming workshop with research on inspiration collection can really help your team make the most of the upcoming session.

In this section, we’ll look at some techniques and methods you can use to inform, enable and improve your group brainstorm and bring better quality ideas to the table! 

Rapid Research

Like all effective workshops, idea generation sessions generally want to limit the number of participants in the room to ensure productivity. That said, ideas and insight can come from anywhere in an organisation and this brainstorming technique can tap into the expertise of people outside of the room.

Start by asking participants to think of a colleague or peer outside the room and call them to get a perspective on the topic or question at hand. For remote teams, you can arrange quick calls or use Slack or other tools to get quick and useful feedback. After collecting input, bring the group back together to share and document insights. You’ll be surprised at how quickly and effectively you can get a wide variety of useful information!

Rapid Research   #hyperisland   #innovation   #idea generation   A simple exercise that complements exploratory, discursive, and creative workshops with insights and opinions from outside. Use this exercise when brainstorming ideas, developing a new product or service or creating a strategy or plan that will include others. Participants phone a co-worker and ask them questions relevant to the task. This quickly generates meaningful input from a range of “outside” perspectives. Often, participants will be surprised at how simple it was to solicit this input and how valuable it is to the process.

Lightning Demos

No idea is wholly original. Brainstorming is all about taking existing ideas and learning from others while also bringing our own insights to the table.

With this activity, you and your group will look for inspiration from how other organizations, products or thought leaders have solved or approached the problem or topic at hand. Invite participants to spend a little time gathering 2-3 examples before then presenting ideas back to the group. By the end of the exercise, you’ll have a set of ideas you can use as the basis for further discussion or idea development.

If you’re working online, collect demos in an online whiteboard and even explore the possibility of gathering inspiration before the workshop if your team has a busy schedule.

Lightning Demos   #design sprint   #innovation   #idea generation   This is an exercise to inspire your team with products or services that they think they can use as inspiration for their concepts in the next phases of their design sprints.

The Medici Effect

Great ideas can often come from sources outside of your own industry or field. The Medici Effect is inspired by Frans Johansson’s book The Medici Effect, which explores how game-changing ideas and breakthroughs can occur when concepts and ideas from one area are applied to another and used as the basis for innovation.

In this exercise, invite participants to find examples of how individuals from other fields have achieved their goals and come up with great ideas. Think of successful scientists, creatives, business owners, musicians, entrepreneurs, educators etc. have found success and what inspiration you and your team might take from them. If working online, encourage participants to include images, links and quotes so you can create an inspiration wall for further exploration of the problem you are trying to solve!

Brainstorming session templates

Are you looking to run a workshop or meeting where you need a complete group process to come up with ideas and turn those into actions? 

Check out the brainstorming session templates below to see how to build upon an initial brainstorming session with appropriate idea selection and prioritization tools to arrive at sound group decisions.!

Ideation Workshop

In this one-day workshop template, follow an entire ideation process from start to finish, going from brainstorming and idea generation through to idea development and pitching. Tap into concepts such as disruptive cases, future tech & trends and opposite thinking to create innovative ideas and empower your team!

One Hour Brain Sprint

Have imited time for group brainstorming? Try the One Hour Brain Sprint to generate ideas quickly and effectively, all while avoiding unproductive discussions and the pitfalls of some brainstorming approaches.

One-hour Brain Sprint

Remote Problem Solving Workshop

Want to solve problems with your remote team? This virtual workshop template includes several stages of ideation and development and provides a great example of how you might utilize lightning demos and research as a basis for experimental ideas and solutions.

Remote problem solving workshop

What are the benefits of group brainstorming ?

While the primary measure of success for a brainstorming workshop will be the quantity and quality of ideas generated, the benefits of this kind of session can go much further.

Establishing an ideation mindset and encouraging creative thinking will benefit your organization in the long term, and finding new ways to push your team in the direction of generating effective ideas has positive effects for your whole organization. Let’s see some of the benefits that can come from bringing team members together for a brainstorming session.

Encourage creativity 

Creative games and exercises can yield instant results when it comes to creatively engaging a team and generating ideas but beyond that, regular brainstorming can help participants be more creative in their regular work and find methods of finding new ideas and solutions that work for them. Being creative is a wonderful way to engage a group and getting out of a regular workflow can be the key that unlocks innovation.

Inclusive, easy-to-understand activities

Brainstorming is a simple group activity that is easy to understand and contribute to. Whatever skill level or competency a person has, the first stage of the idea generation process is something that can be involved in with little overhead or difficulty. This can have massive value in helping a team come together toward a shared goal in an inclusive and simple way!

Diverse ideas

Relying on certain teams or individuals to generate ideas alone can lead to stagnation. By pooling together a diverse group of people to contribute to generating and developing ideas, brainstorming can be a great way to find innovative approaches and diverse ways of thinking. Every point of view you bring to the table is another way of approaching the issue and the results generated by diverse groups are often more robust and multi-facted than those made in a silo.

Quantity of ideas

When it comes to brainstorming techniques, quantity often comes before quality. In order to find great ideas, a group first needs to flush out as many ideas as possible and share before moving onto idea development. The best brainstorming exercises encourage the creation of large amounts of ideas in a short period of time, providing a great foundation for the next steps! 

Get past creative blocks

Problem solving or idea generation can go around in circles if a team isn’t given the freedom to think creatively and approach things from a new angle. Brainstorming methods like those featured here are great ways to unblock a team’s creative and find new ways to approach stalled conversations.

Improve team morale

Brainstorm sessions are often fun and energetic by their nature, and games and exercises that focus on idea generation allow for everyone to contribute and feel heard as part of their team. These kinds of idea generation activities can really help bring a team together and improve team morale too – everyone wants to take part in developing new ideas and being creative!

Get project buy-in

Involving participants across departments and specialties early in the process by inviting them to contribute to generating and developing ideas can not only lead to great ideas but also ensure that a project is followed through on. Get buy-in early by involving stakeholders in early brainstorming sessions and help that creative energy continue throughout your project!

Kickstart projects with energy

The opening stages of a project can determine the tone for the rest of it, and by kicking off your projects with a fun, energetic brainstorming workshop, you can ensure everyone is energised for the work ahead. Try creative games to help your team approach the project with a sense of creativity and experimentation and use brainstorming techniques that see proven results to help move a team forward effectively.

Brainstorming sessions made simple

An effective brainstorming session means creating a balanced agenda of activities and group discussions while keeping everyone engaged.

With SessionLab, you  drag, drop and reorder blocks  to build your step-by-step agenda.

Your session  timing   adjusts automatically  as you make changes and when you’re done, you can  share a beautiful printout  with your colleagues and participants.

Explore  how facilitators use SessionLab  to design effective workshops that create results or  watch this five minute video  to see the planner in action!

Over to you

Brainstorming can be simple or complex, visual or virtual, but whatever method you choose to use, the results should be the same – great ideas. Finding new ways to facilitate innovation is something we’re passionate about here at SessionLab, and we hope you find the above brainstorming techniques useful! 

Did we miss anything? Are there any great brainstorming or idea generation methods you’d like to add? We’d love to hear from you in the comments.

Leave a Comment Cancel reply

Your email address will not be published. Required fields are marked *

Going from a mere idea to a workshop that delivers results for your clients can feel like a daunting task. In this piece, we will shine a light on all the work behind the scenes and help you learn how to plan a workshop from start to finish. On a good day, facilitation can feel like effortless magic, but that is mostly the result of backstage work, foresight, and a lot of careful planning. Read on to learn a step-by-step approach to breaking the process of planning a workshop into small, manageable chunks.  The flow starts with the first meeting with a client to define the purposes of a workshop.…

How does learning work? A clever 9-year-old once told me: “I know I am learning something new when I am surprised.” The science of adult learning tells us that, in order to learn new skills (which, unsurprisingly, is harder for adults to do than kids) grown-ups need to first get into a specific headspace.  In a business, this approach is often employed in a training session where employees learn new skills or work on professional development. But how do you ensure your training is effective? In this guide, we'll explore how to create an effective training session plan and run engaging training sessions. As team leader, project manager, or consultant,…

Effective online tools are a necessity for smooth and engaging virtual workshops and meetings. But how do you choose the right ones? Do you sometimes feel that the good old pen and paper or MS Office toolkit and email leaves you struggling to stay on top of managing and delivering your workshop? Fortunately, there are plenty of online tools to make your life easier when you need to facilitate a meeting and lead workshops. In this post, we’ll share our favorite online tools you can use to make your job as a facilitator easier. In fact, there are plenty of free online workshop tools and meeting facilitation software you can…

Design your next workshop with SessionLab

Join the 150,000 facilitators using SessionLab

Sign up for free

• Book a Demo

Struggling to overcome challenges in your life? We all face problems, big and small, on a regular basis.

So how do you tackle them effectively? What are some key problem-solving strategies and skills that can guide you?

Effective problem-solving requires breaking issues down logically, generating solutions creatively, weighing choices critically, and adapting plans flexibly based on outcomes. Useful strategies range from leveraging past solutions that have worked to visualizing problems through diagrams. Core skills include analytical abilities, innovative thinking, and collaboration.

Want to improve your problem-solving skills? Keep reading to find out 17 effective problem-solving strategies, key skills, common obstacles to watch for, and tips on improving your overall problem-solving skills.

Key Takeaways:

• Effective problem-solving requires breaking down issues logically, generating multiple solutions creatively, weighing choices critically, and adapting plans based on outcomes.
• Useful problem-solving strategies range from leveraging past solutions to brainstorming with groups to visualizing problems through diagrams and models.
• Core skills include analytical abilities, innovative thinking, decision-making, and team collaboration to solve problems.
• Common obstacles include fear of failure, information gaps, fixed mindsets, confirmation bias, and groupthink.
• Boosting problem-solving skills involves learning from experts, actively practicing, soliciting feedback, and analyzing others’ success.
• Onethread’s project management capabilities align with effective problem-solving tenets – facilitating structured solutions, tracking progress, and capturing lessons learned.

What Is Problem-Solving?

Problem-solving is the process of understanding an issue, situation, or challenge that needs to be addressed and then systematically working through possible solutions to arrive at the best outcome.

It involves critical thinking, analysis, logic, creativity, research, planning, reflection, and patience in order to overcome obstacles and find effective answers to complex questions or problems.

The ultimate goal is to implement the chosen solution successfully.

What Are Problem-Solving Strategies?

Problem-solving strategies are like frameworks or methodologies that help us solve tricky puzzles or problems we face in the workplace, at home, or with friends.

Imagine you have a big jigsaw puzzle. One strategy might be to start with the corner pieces. Another could be looking for pieces with the same colors. 

Just like in puzzles, in real life, we use different plans or steps to find solutions to problems. These strategies help us think clearly, make good choices, and find the best answers without getting too stressed or giving up.

Why Is It Important To Know Different Problem-Solving Strategies?

Knowing different problem-solving strategies is important because different types of problems often require different approaches to solve them effectively. Having a variety of strategies to choose from allows you to select the best method for the specific problem you are trying to solve.

This improves your ability to analyze issues thoroughly, develop solutions creatively, and tackle problems from multiple angles. Knowing multiple strategies also aids in overcoming roadblocks if your initial approach is not working.

Here are some reasons why you need to know different problem-solving strategies:

• Different Problems Require Different Tools: Just like you can’t use a hammer to fix everything, some problems need specific strategies to solve them.
• Improves Creativity: Knowing various strategies helps you think outside the box and come up with creative solutions.
• Saves Time: With the right strategy, you can solve problems faster instead of trying things that don’t work.
• Reduces Stress: When you know how to tackle a problem, it feels less scary and you feel more confident.
• Better Outcomes: Using the right strategy can lead to better solutions, making things work out better in the end.
• Learning and Growth: Each time you solve a problem, you learn something new, which makes you smarter and better at solving future problems.

Knowing different ways to solve problems helps you tackle anything that comes your way, making life a bit easier and more fun!

17 Effective Problem-Solving Strategies

Effective problem-solving strategies include breaking the problem into smaller parts, brainstorming multiple solutions, evaluating the pros and cons of each, and choosing the most viable option. 

Critical thinking and creativity are essential in developing innovative solutions. Collaboration with others can also provide diverse perspectives and ideas. 

By applying these strategies, you can tackle complex issues more effectively.

Now, consider a challenge you’re dealing with. Which strategy could help you find a solution? Here we will discuss key problem strategies in detail.

1. Use a Past Solution That Worked

This strategy involves looking back at previous similar problems you have faced and the solutions that were effective in solving them.

It is useful when you are facing a problem that is very similar to something you have already solved. The main benefit is that you don’t have to come up with a brand new solution – you already know the method that worked before will likely work again.

However, the limitation is that the current problem may have some unique aspects or differences that mean your old solution is not fully applicable.

The ideal process is to thoroughly analyze the new challenge, identify the key similarities and differences versus the past case, adapt the old solution as needed to align with the current context, and then pilot it carefully before full implementation.

An example is using the same negotiation tactics from purchasing your previous home when putting in an offer on a new house. Key terms would be adjusted but overall it can save significant time versus developing a brand new strategy.

2. Brainstorm Solutions

This involves gathering a group of people together to generate as many potential solutions to a problem as possible.

It is effective when you need creative ideas to solve a complex or challenging issue. By getting input from multiple people with diverse perspectives, you increase the likelihood of finding an innovative solution.

The main limitation is that brainstorming sessions can sometimes turn into unproductive gripe sessions or discussions rather than focusing on productive ideation —so they need to be properly facilitated.

The key to an effective brainstorming session is setting some basic ground rules upfront and having an experienced facilitator guide the discussion. Rules often include encouraging wild ideas, avoiding criticism of ideas during the ideation phase, and building on others’ ideas.

For instance, a struggling startup might hold a session where ideas for turnaround plans are generated and then formalized with financials and metrics.

3. Work Backward from the Solution

This technique involves envisioning that the problem has already been solved and then working step-by-step backward toward the current state.

This strategy is particularly helpful for long-term, multi-step problems. By starting from the imagined solution and identifying all the steps required to reach it, you can systematically determine the actions needed. It lets you tackle a big hairy problem through smaller, reversible steps.

A limitation is that this approach may not be possible if you cannot accurately envision the solution state to start with.

The approach helps drive logical systematic thinking for complex problem-solving, but should still be combined with creative brainstorming of alternative scenarios and solutions.

An example is planning for an event – you would imagine the successful event occurring, then determine the tasks needed the week before, two weeks before, etc. all the way back to the present.

4. Use the Kipling Method

This method, named after author Rudyard Kipling, provides a framework for thoroughly analyzing a problem before jumping into solutions.

It consists of answering six fundamental questions: What, Where, When, How, Who, and Why about the challenge. Clearly defining these core elements of the problem sets the stage for generating targeted solutions.

The Kipling method enables a deep understanding of problem parameters and root causes before solution identification. By jumping to brainstorm solutions too early, critical information can be missed or the problem is loosely defined, reducing solution quality.

Answering the six fundamental questions illuminates all angles of the issue. This takes time but pays dividends in generating optimal solutions later tuned precisely to the true underlying problem.

The limitation is that meticulously working through numerous questions before addressing solutions can slow progress.

The best approach blends structured problem decomposition techniques like the Kipling method with spurring innovative solution ideation from a diverse team. 

An example is using this technique after a technical process failure – the team would systematically detail What failed, Where/When did it fail, How it failed (sequence of events), Who was involved, and Why it likely failed before exploring preventative solutions.

5. Try Different Solutions Until One Works (Trial and Error)

This technique involves attempting various potential solutions sequentially until finding one that successfully solves the problem.

Trial and error works best when facing a concrete, bounded challenge with clear solution criteria and a small number of discrete options to try. By methodically testing solutions, you can determine the faulty component.

A limitation is that it can be time-intensive if the working solution set is large.

The key is limiting the variable set first. For technical problems, this boundary is inherent and each element can be iteratively tested. But for business issues, artificial constraints may be required – setting decision rules upfront to reduce options before testing.

Furthermore, hypothesis-driven experimentation is far superior to blind trial and error – have logic for why Option A may outperform Option B.

Examples include fixing printer jams by testing different paper tray and cable configurations or resolving website errors by tweaking CSS/HTML line-by-line until the code functions properly.

6. Use Proven Formulas or Frameworks (Heuristics)

Heuristics refers to applying existing problem-solving formulas or frameworks rather than addressing issues completely from scratch.

This allows leveraging established best practices rather than reinventing the wheel each time.

It is effective when facing recurrent, common challenges where proven structured approaches exist.

However, heuristics may force-fit solutions to non-standard problems.

For example, a cost-benefit analysis can be used instead of custom weighting schemes to analyze potential process improvements.

Onethread allows teams to define, save, and replicate configurable project templates so proven workflows can be reliably applied across problems with some consistency rather than fully custom one-off approaches each time.

Try One thread

Experience One thread full potential, with all its features unlocked. Sign up now to start your 14-day free trial!

7. Trust Your Instincts (Insight Problem-Solving)

Insight is a problem-solving technique that involves waiting patiently for an unexpected “aha moment” when the solution pops into your mind.

It works well for personal challenges that require intuitive realizations over calculated logic. The unconscious mind makes connections leading to flashes of insight when relaxing or doing mundane tasks unrelated to the actual problem.

Benefits include out-of-the-box creative solutions. However, the limitations are that insights can’t be forced and may never come at all if too complex. Critical analysis is still required after initial insights.

A real-life example would be a writer struggling with how to end a novel. Despite extensive brainstorming, they feel stuck. Eventually while gardening one day, a perfect unexpected plot twist sparks an ideal conclusion. However, once written they still carefully review if the ending flows logically from the rest of the story.

8. Reverse Engineer the Problem

This approach involves deconstructing a problem in reverse sequential order from the current undesirable outcome back to the initial root causes.

By mapping the chain of events backward, you can identify the origin of where things went wrong and establish the critical junctures for solving it moving ahead. Reverse engineering provides diagnostic clarity on multi-step problems.

However, the limitation is that it focuses heavily on autopsying the past versus innovating improved future solutions.

An example is tracing back from a server outage, through the cascade of infrastructure failures that led to it finally terminating at the initial script error that triggered the crisis. This root cause would then inform the preventative measure.

9. Break Down Obstacles Between Current and Goal State (Means-End Analysis)

This technique defines the current problem state and the desired end goal state, then systematically identifies obstacles in the way of getting from one to the other.

By mapping the barriers or gaps, you can then develop solutions to address each one. This methodically connects the problem to solutions.

A limitation is that some obstacles may be unknown upfront and only emerge later.

For example, you can list down all the steps required for a new product launch – current state through production, marketing, sales, distribution, etc. to full launch (goal state) – to highlight where resource constraints or other blocks exist so they can be addressed.

Onethread allows dividing big-picture projects into discrete, manageable phases, milestones, and tasks to simplify execution just as problems can be decomposed into more achievable components. Features like dependency mapping further reinforce interconnections.

Using Onethread’s issues and subtasks feature, messy problems can be decomposed into manageable chunks.

10. Ask “Why” Five Times to Identify the Root Cause (The 5 Whys)

This technique involves asking “Why did this problem occur?” and then responding with an answer that is again met with asking “Why?” This process repeats five times until the root cause is revealed.

Continually asking why digs deeper from surface symptoms to underlying systemic issues.

It is effective for getting to the source of problems originating from human error or process breakdowns.

However, some complex issues may have multiple tangled root causes not solvable through this approach alone.

An example is a retail store experiencing a sudden decline in customers. Successively asking why five times may trace an initial drop to parking challenges, stemming from a city construction project – the true starting point to address.

11. Evaluate Strengths, Weaknesses, Opportunities, and Threats (SWOT Analysis)

This involves analyzing a problem or proposed solution by categorizing internal and external factors into a 2×2 matrix: Strengths, Weaknesses as the internal rows; Opportunities and Threats as the external columns.

Systematically identifying these elements provides balanced insight to evaluate options and risks. It is impactful when evaluating alternative solutions or developing strategy amid complexity or uncertainty.

The key benefit of SWOT analysis is enabling multi-dimensional thinking when rationally evaluating options. Rather than getting anchored on just the upsides or the existing way of operating, it urges a systematic assessment through four different lenses:

• Internal Strengths: Our core competencies/advantages able to deliver success
• Internal Weaknesses: Gaps/vulnerabilities we need to manage
• External Opportunities: Ways we can differentiate/drive additional value
• External Threats: Risks we must navigate or mitigate

Multiperspective analysis provides the needed holistic view of the balanced risk vs. reward equation for strategic decision making amid uncertainty.

However, SWOT can feel restrictive if not tailored and evolved for different issue types.

Teams should view SWOT analysis as a starting point, augmenting it further for distinct scenarios.

An example is performing a SWOT analysis on whether a small business should expand into a new market – evaluating internal capabilities to execute vs. risks in the external competitive and demand environment to inform the growth decision with eyes wide open.

12. Compare Current vs Expected Performance (Gap Analysis)

This technique involves comparing the current state of performance, output, or results to the desired or expected levels to highlight shortfalls.

By quantifying the gaps, you can identify problem areas and prioritize address solutions.

Gap analysis is based on the simple principle – “you can’t improve what you don’t measure.” It enables facts-driven problem diagnosis by highlighting delta to goals, not just vague dissatisfaction that something seems wrong. And measurement immediately suggests improvement opportunities – address the biggest gaps first.

This data orientation also supports ROI analysis on fixing issues – the return from closing larger gaps outweighs narrowly targeting smaller performance deficiencies.

However, the approach is only effective if robust standards and metrics exist as the benchmark to evaluate against. Organizations should invest upfront in establishing performance frameworks.

Furthermore, while numbers are invaluable, the human context behind problems should not be ignored – quantitative versus qualitative gap assessment is optimally blended.

For example, if usage declines are noted during software gap analysis, this could be used as a signal to improve user experience through design.

13. Observe Processes from the Frontline (Gemba Walk)

A Gemba walk involves going to the actual place where work is done, directly observing the process, engaging with employees, and finding areas for improvement.

By experiencing firsthand rather than solely reviewing abstract reports, practical problems and ideas emerge.

The limitation is Gemba walks provide anecdotes not statistically significant data. It complements but does not replace comprehensive performance measurement.

An example is a factory manager inspecting the production line to spot jam areas based on direct reality rather than relying on throughput dashboards alone back in her office. Frontline insights prove invaluable.

14. Analyze Competitive Forces (Porter’s Five Forces)

This involves assessing the marketplace around a problem or business situation via five key factors: competitors, new entrants, substitute offerings, suppliers, and customer power.

Evaluating these forces illuminates risks and opportunities for strategy development and issue resolution. It is effective for understanding dynamic external threats and opportunities when operating in a contested space.

However, over-indexing on only external factors can overlook the internal capabilities needed to execute solutions.

A startup CEO, for example, may analyze market entry barriers, whitespace opportunities, and disruption risks across these five forces to shape new product rollout strategies and marketing approaches.

15. Think from Different Perspectives (Six Thinking Hats)

The Six Thinking Hats is a technique developed by Edward de Bono that encourages people to think about a problem from six different perspectives, each represented by a colored “thinking hat.”

The key benefit of this strategy is that it pushes team members to move outside their usual thinking style and consider new angles. This brings more diverse ideas and solutions to the table.

It works best for complex problems that require innovative solutions and when a team is stuck in an unproductive debate. The structured framework keeps the conversation flowing in a positive direction.

Limitations are that it requires training on the method itself and may feel unnatural at first. Team dynamics can also influence success – some members may dominate certain “hats” while others remain quiet.

A real-life example is a software company debating whether to build a new feature. The white hat focuses on facts, red on gut feelings, black on potential risks, yellow on benefits, green on new ideas, and blue on process. This exposes more balanced perspectives before deciding.

Onethread centralizes diverse stakeholder communication onto one platform, ensuring all voices are incorporated when evaluating project tradeoffs, just as problem-solving should consider multifaceted solutions.

16. Visualize the Problem (Draw it Out)

Drawing out a problem involves creating visual representations like diagrams, flowcharts, and maps to work through challenging issues.

This strategy is helpful when dealing with complex situations with lots of interconnected components. The visuals simplify the complexity so you can thoroughly understand the problem and all its nuances.

Key benefits are that it allows more stakeholders to get on the same page regarding root causes and it sparks new creative solutions as connections are made visually.

However, simple problems with few variables don’t require extensive diagrams. Additionally, some challenges are so multidimensional that fully capturing every aspect is difficult.

A real-life example would be mapping out all the possible causes leading to decreased client satisfaction at a law firm. An intricate fishbone diagram with branches for issues like service delivery, technology, facilities, culture, and vendor partnerships allows the team to trace problems back to their origins and brainstorm targeted fixes.

17. Follow a Step-by-Step Procedure (Algorithms)

An algorithm is a predefined step-by-step process that is guaranteed to produce the correct solution if implemented properly.

Using algorithms is effective when facing problems that have clear, binary right and wrong answers. Algorithms work for mathematical calculations, computer code, manufacturing assembly lines, and scientific experiments.

Key benefits are consistency, accuracy, and efficiency. However, they require extensive upfront development and only apply to scenarios with strict parameters. Additionally, human error can lead to mistakes.

For example, crew members of fast food chains like McDonald’s follow specific algorithms for food prep – from grill times to ingredient amounts in sandwiches, to order fulfillment procedures. This ensures uniform quality and service across all locations. However, if a step is missed, errors occur.

The Problem-Solving Process

The problem-solving process typically includes defining the issue, analyzing details, creating solutions, weighing choices, acting, and reviewing results.

In the above, we have discussed several problem-solving strategies. For every problem-solving strategy, you have to follow these processes. Here’s a detailed step-by-step process of effective problem-solving:

Step 1: Identify the Problem

The problem-solving process starts with identifying the problem. This step involves understanding the issue’s nature, its scope, and its impact. Once the problem is clearly defined, it sets the foundation for finding effective solutions.

Identifying the problem is crucial. It means figuring out exactly what needs fixing. This involves looking at the situation closely, understanding what’s wrong, and knowing how it affects things. It’s about asking the right questions to get a clear picture of the issue. 

This step is important because it guides the rest of the problem-solving process. Without a clear understanding of the problem, finding a solution is much harder. It’s like diagnosing an illness before treating it. Once the problem is identified accurately, you can move on to exploring possible solutions and deciding on the best course of action.

Step 2: Break Down the Problem

Breaking down the problem is a key step in the problem-solving process. It involves dividing the main issue into smaller, more manageable parts. This makes it easier to understand and tackle each component one by one.

After identifying the problem, the next step is to break it down. This means splitting the big issue into smaller pieces. It’s like solving a puzzle by handling one piece at a time. 

By doing this, you can focus on each part without feeling overwhelmed. It also helps in identifying the root causes of the problem. Breaking down the problem allows for a clearer analysis and makes finding solutions more straightforward. 

Each smaller problem can be addressed individually, leading to an effective resolution of the overall issue. This approach not only simplifies complex problems but also aids in developing a systematic plan to solve them.

Step 3: Come up with potential solutions

Coming up with potential solutions is the third step in the problem-solving process. It involves brainstorming various options to address the problem, considering creativity and feasibility to find the best approach.

After breaking down the problem, it’s time to think of ways to solve it. This stage is about brainstorming different solutions. You look at the smaller issues you’ve identified and start thinking of ways to fix them. This is where creativity comes in. 

You want to come up with as many ideas as possible, no matter how out-of-the-box they seem. It’s important to consider all options and evaluate their pros and cons. This process allows you to gather a range of possible solutions. 

Later, you can narrow these down to the most practical and effective ones. This step is crucial because it sets the stage for deciding on the best solution to implement. It’s about being open-minded and innovative to tackle the problem effectively.

Step 4: Analyze the possible solutions

Analyzing the possible solutions is the fourth step in the problem-solving process. It involves evaluating each proposed solution’s advantages and disadvantages to determine the most effective and feasible option.

After coming up with potential solutions, the next step is to analyze them. This means looking closely at each idea to see how well it solves the problem. You weigh the pros and cons of every solution.

Consider factors like cost, time, resources, and potential outcomes. This analysis helps in understanding the implications of each option. It’s about being critical and objective, ensuring that the chosen solution is not only effective but also practical.

This step is vital because it guides you towards making an informed decision. It involves comparing the solutions against each other and selecting the one that best addresses the problem.

By thoroughly analyzing the options, you can move forward with confidence, knowing you’ve chosen the best path to solve the issue.

Step 5: Implement and Monitor the Solutions

Implementing and monitoring the solutions is the final step in the problem-solving process. It involves putting the chosen solution into action and observing its effectiveness, making adjustments as necessary.

Once you’ve selected the best solution, it’s time to put it into practice. This step is about action. You implement the chosen solution and then keep an eye on how it works. Monitoring is crucial because it tells you if the solution is solving the problem as expected. 

If things don’t go as planned, you may need to make some changes. This could mean tweaking the current solution or trying a different one. The goal is to ensure the problem is fully resolved. 

This step is critical because it involves real-world application. It’s not just about planning; it’s about doing and adjusting based on results. By effectively implementing and monitoring the solutions, you can achieve the desired outcome and solve the problem successfully.

Why This Process is Important

Following a defined process to solve problems is important because it provides a systematic, structured approach instead of a haphazard one. Having clear steps guides logical thinking, analysis, and decision-making to increase effectiveness. Key reasons it helps are:

• Clear Direction: This process gives you a clear path to follow, which can make solving problems less overwhelming.
• Better Solutions: Thoughtful analysis of root causes, iterative testing of solutions, and learning orientation lead to addressing the heart of issues rather than just symptoms.
• Saves Time and Energy: Instead of guessing or trying random things, this process helps you find a solution more efficiently.
• Improves Skills: The more you use this process, the better you get at solving problems. It’s like practicing a sport. The more you practice, the better you play.
• Maximizes collaboration: Involving various stakeholders in the process enables broader inputs. Their communication and coordination are streamlined through organized brainstorming and evaluation.
• Provides consistency: Standard methodology across problems enables building institutional problem-solving capabilities over time. Patterns emerge on effective techniques to apply to different situations.

The problem-solving process is a powerful tool that can help us tackle any challenge we face. By following these steps, we can find solutions that work and learn important skills along the way.

Key Skills for Efficient Problem Solving

Efficient problem-solving requires breaking down issues logically, evaluating options, and implementing practical solutions.

Key skills include critical thinking to understand root causes, creativity to brainstorm innovative ideas, communication abilities to collaborate with others, and decision-making to select the best way forward. Staying adaptable, reflecting on outcomes, and applying lessons learned are also essential.

With practice, these capacities will lead to increased personal and team effectiveness in systematically addressing any problem.

 Let’s explore the powers you need to become a problem-solving hero!

Critical Thinking and Analytical Skills

Critical thinking and analytical skills are vital for efficient problem-solving as they enable individuals to objectively evaluate information, identify key issues, and generate effective solutions. 

These skills facilitate a deeper understanding of problems, leading to logical, well-reasoned decisions. By systematically breaking down complex issues and considering various perspectives, individuals can develop more innovative and practical solutions, enhancing their problem-solving effectiveness.

Communication Skills

Effective communication skills are essential for efficient problem-solving as they facilitate clear sharing of information, ensuring all team members understand the problem and proposed solutions. 

These skills enable individuals to articulate issues, listen actively, and collaborate effectively, fostering a productive environment where diverse ideas can be exchanged and refined. By enhancing mutual understanding, communication skills contribute significantly to identifying and implementing the most viable solutions.

Decision-Making

Strong decision-making skills are crucial for efficient problem-solving, as they enable individuals to choose the best course of action from multiple alternatives. 

These skills involve evaluating the potential outcomes of different solutions, considering the risks and benefits, and making informed choices. Effective decision-making leads to the implementation of solutions that are likely to resolve problems effectively, ensuring resources are used efficiently and goals are achieved.

Planning and Prioritization

Planning and prioritization are key for efficient problem-solving, ensuring resources are allocated effectively to address the most critical issues first. This approach helps in organizing tasks according to their urgency and impact, streamlining efforts towards achieving the desired outcome efficiently.

Emotional Intelligence

Emotional intelligence enhances problem-solving by allowing individuals to manage emotions, understand others, and navigate social complexities. It fosters a positive, collaborative environment, essential for generating creative solutions and making informed, empathetic decisions.

Leadership skills drive efficient problem-solving by inspiring and guiding teams toward common goals. Effective leaders motivate their teams, foster innovation, and navigate challenges, ensuring collective efforts are focused and productive in addressing problems.

Time Management

Time management is crucial in problem-solving, enabling individuals to allocate appropriate time to each task. By efficiently managing time, one can ensure that critical problems are addressed promptly without neglecting other responsibilities.

Data Analysis

Data analysis skills are essential for problem-solving, as they enable individuals to sift through data, identify trends, and extract actionable insights. This analytical approach supports evidence-based decision-making, leading to more accurate and effective solutions.

Research Skills

Research skills are vital for efficient problem-solving, allowing individuals to gather relevant information, explore various solutions, and understand the problem’s context. This thorough exploration aids in developing well-informed, innovative solutions.

Becoming a great problem solver takes practice, but with these skills, you’re on your way to becoming a problem-solving hero. 

How to Improve Your Problem-Solving Skills?

Improving your problem-solving skills can make you a master at overcoming challenges. Learn from experts, practice regularly, welcome feedback, try new methods, experiment, and study others’ success to become better.

Learning from Experts

Improving problem-solving skills by learning from experts involves seeking mentorship, attending workshops, and studying case studies. Experts provide insights and techniques that refine your approach, enhancing your ability to tackle complex problems effectively.

To enhance your problem-solving skills, learning from experts can be incredibly beneficial. Engaging with mentors, participating in specialized workshops, and analyzing case studies from seasoned professionals can offer valuable perspectives and strategies. 

Experts share their experiences, mistakes, and successes, providing practical knowledge that can be applied to your own problem-solving process. This exposure not only broadens your understanding but also introduces you to diverse methods and approaches, enabling you to tackle challenges more efficiently and creatively.

Improving problem-solving skills through practice involves tackling a variety of challenges regularly. This hands-on approach helps in refining techniques and strategies, making you more adept at identifying and solving problems efficiently.

One of the most effective ways to enhance your problem-solving skills is through consistent practice. By engaging with different types of problems on a regular basis, you develop a deeper understanding of various strategies and how they can be applied. 

This hands-on experience allows you to experiment with different approaches, learn from mistakes, and build confidence in your ability to tackle challenges.

Regular practice not only sharpens your analytical and critical thinking skills but also encourages adaptability and innovation, key components of effective problem-solving.

Openness to Feedback

Being open to feedback is like unlocking a secret level in a game. It helps you boost your problem-solving skills. Improving problem-solving skills through openness to feedback involves actively seeking and constructively responding to critiques. 

This receptivity enables you to refine your strategies and approaches based on insights from others, leading to more effective solutions. 

Learning New Approaches and Methodologies

Learning new approaches and methodologies is like adding new tools to your toolbox. It makes you a smarter problem-solver. Enhancing problem-solving skills by learning new approaches and methodologies involves staying updated with the latest trends and techniques in your field. 

This continuous learning expands your toolkit, enabling innovative solutions and a fresh perspective on challenges.

Experimentation

Experimentation is like being a scientist of your own problems. It’s a powerful way to improve your problem-solving skills. Boosting problem-solving skills through experimentation means trying out different solutions to see what works best. This trial-and-error approach fosters creativity and can lead to unique solutions that wouldn’t have been considered otherwise.

Analyzing Competitors’ Success

Analyzing competitors’ success is like being a detective. It’s a smart way to boost your problem-solving skills. Improving problem-solving skills by analyzing competitors’ success involves studying their strategies and outcomes. Understanding what worked for them can provide valuable insights and inspire effective solutions for your own challenges. 

Challenges in Problem-Solving

Facing obstacles when solving problems is common. Recognizing these barriers, like fear of failure or lack of information, helps us find ways around them for better solutions.

Fear of Failure

Fear of failure is like a big, scary monster that stops us from solving problems. It’s a challenge many face. Because being afraid of making mistakes can make us too scared to try new solutions. 

How can we overcome this? First, understand that it’s okay to fail. Failure is not the opposite of success; it’s part of learning. Every time we fail, we discover one more way not to solve a problem, getting us closer to the right solution. Treat each attempt like an experiment. It’s not about failing; it’s about testing and learning.

Lack of Information

Lack of information is like trying to solve a puzzle with missing pieces. It’s a big challenge in problem-solving. Because without all the necessary details, finding a solution is much harder. 

How can we fix this? Start by gathering as much information as you can. Ask questions, do research, or talk to experts. Think of yourself as a detective looking for clues. The more information you collect, the clearer the picture becomes. Then, use what you’ve learned to think of solutions. 

Fixed Mindset

A fixed mindset is like being stuck in quicksand; it makes solving problems harder. It means thinking you can’t improve or learn new ways to solve issues. 

How can we change this? First, believe that you can grow and learn from challenges. Think of your brain as a muscle that gets stronger every time you use it. When you face a problem, instead of saying “I can’t do this,” try thinking, “I can’t do this yet.” Look for lessons in every challenge and celebrate small wins. 

Everyone starts somewhere, and mistakes are just steps on the path to getting better. By shifting to a growth mindset, you’ll see problems as opportunities to grow. Keep trying, keep learning, and your problem-solving skills will soar!

Jumping to Conclusions

Jumping to conclusions is like trying to finish a race before it starts. It’s a challenge in problem-solving. That means making a decision too quickly without looking at all the facts. 

How can we avoid this? First, take a deep breath and slow down. Think about the problem like a puzzle. You need to see all the pieces before you know where they go. Ask questions, gather information, and consider different possibilities. Don’t choose the first solution that comes to mind. Instead, compare a few options. 

Feeling Overwhelmed

Feeling overwhelmed is like being buried under a mountain of puzzles. It’s a big challenge in problem-solving. When we’re overwhelmed, everything seems too hard to handle. 

How can we deal with this? Start by taking a step back. Breathe deeply and focus on one thing at a time. Break the big problem into smaller pieces, like sorting puzzle pieces by color. Tackle each small piece one by one. It’s also okay to ask for help. Sometimes, talking to someone else can give you a new perspective. 

Confirmation Bias

Confirmation bias is like wearing glasses that only let you see what you want to see. It’s a challenge in problem-solving. Because it makes us focus only on information that agrees with what we already believe, ignoring anything that doesn’t. 

How can we overcome this? First, be aware that you might be doing it. It’s like checking if your glasses are on right. Then, purposely look for information that challenges your views. It’s like trying on a different pair of glasses to see a new perspective. Ask questions and listen to answers, even if they don’t fit what you thought before.

Groupthink is like everyone in a group deciding to wear the same outfit without asking why. It’s a challenge in problem-solving. It means making decisions just because everyone else agrees, without really thinking it through. 

How can we avoid this? First, encourage everyone in the group to share their ideas, even if they’re different. It’s like inviting everyone to show their unique style of clothes. 

Listen to all opinions and discuss them. It’s okay to disagree; it helps us think of better solutions. Also, sometimes, ask someone outside the group for their thoughts. They might see something everyone in the group missed.

Overcoming obstacles in problem-solving requires patience, openness, and a willingness to learn from mistakes. By recognizing these barriers, we can develop strategies to navigate around them, leading to more effective and creative solutions.

What are the most common problem-solving techniques?

The most common techniques include brainstorming, the 5 Whys, mind mapping, SWOT analysis, and using algorithms or heuristics. Each approach has its strengths, suitable for different types of problems.

What’s the best problem-solving strategy for every situation?

There’s no one-size-fits-all strategy. The best approach depends on the problem’s complexity, available resources, and time constraints. Combining multiple techniques often yields the best results.

How can I improve my problem-solving skills?

Improve your problem-solving skills by practicing regularly, learning from experts, staying open to feedback, and continuously updating your knowledge on new approaches and methodologies.

Are there any tools or resources to help with problem-solving?

Yes, tools like mind mapping software, online courses on critical thinking, and books on problem-solving techniques can be very helpful. Joining forums or groups focused on problem-solving can also provide support and insights.

What are some common mistakes people make when solving problems?

Common mistakes include jumping to conclusions without fully understanding the problem, ignoring valuable feedback, sticking to familiar solutions without considering alternatives, and not breaking down complex problems into manageable parts.

Final Words

Mastering problem-solving strategies equips us with the tools to tackle challenges across all areas of life. By understanding and applying these techniques, embracing a growth mindset, and learning from both successes and obstacles, we can transform problems into opportunities for growth. Continuously improving these skills ensures we’re prepared to face and solve future challenges more effectively.

Let's Get Started with Onethread

Onethread empowers you to plan, organise, and track projects with ease, ensuring you meet deadlines, allocate resources efficiently, and keep progress transparent.

By subscribing you agree to our  Privacy Policy .

Giving modern marketing teams superpowers with short links that stand out.

• Live Product Demo

© Copyright 2023 Onethread, Inc

• Business Essentials
• Leadership & Management
• Credential of Leadership, Impact, and Management in Business (CLIMB)
• Entrepreneurship & Innovation
• Digital Transformation
• Finance & Accounting
• Business in Society
• For Organizations
• Support Portal
• Media Coverage
• Founding Donors
• Leadership Team

• Harvard Business School →
• HBS Online →
• Business Insights →

Business Insights

Harvard Business School Online's Business Insights Blog provides the career insights you need to achieve your goals and gain confidence in your business skills.

• Career Development
• Communication
• Decision-Making
• Earning Your MBA
• Negotiation
• News & Events
• Productivity
• Staff Spotlight
• Student Profiles
• Work-Life Balance
• AI Essentials for Business
• Alternative Investments
• Business Analytics
• Business Strategy
• Business and Climate Change
• Design Thinking and Innovation
• Digital Marketing Strategy
• Disruptive Strategy
• Economics for Managers
• Entrepreneurship Essentials
• Financial Accounting
• Global Business
• Launching Tech Ventures
• Leadership Principles
• Leadership, Ethics, and Corporate Accountability
• Leading with Finance
• Management Essentials
• Negotiation Mastery
• Organizational Leadership
• Power and Influence for Positive Impact
• Strategy Execution
• Sustainable Business Strategy
• Sustainable Investing
• Winning with Digital Platforms

What Is Creative Problem-Solving & Why Is It Important?

• 01 Feb 2022

One of the biggest hindrances to innovation is complacency—it can be more comfortable to do what you know than venture into the unknown. Business leaders can overcome this barrier by mobilizing creative team members and providing space to innovate.

There are several tools you can use to encourage creativity in the workplace. Creative problem-solving is one of them, which facilitates the development of innovative solutions to difficult problems.

Here’s an overview of creative problem-solving and why it’s important in business.

Access your free e-book today.

What Is Creative Problem-Solving?

Research is necessary when solving a problem. But there are situations where a problem’s specific cause is difficult to pinpoint. This can occur when there’s not enough time to narrow down the problem’s source or there are differing opinions about its root cause.

In such cases, you can use creative problem-solving , which allows you to explore potential solutions regardless of whether a problem has been defined.

Creative problem-solving is less structured than other innovation processes and encourages exploring open-ended solutions. It also focuses on developing new perspectives and fostering creativity in the workplace . Its benefits include:

• Finding creative solutions to complex problems : User research can insufficiently illustrate a situation’s complexity. While other innovation processes rely on this information, creative problem-solving can yield solutions without it.
• Adapting to change : Business is constantly changing, and business leaders need to adapt. Creative problem-solving helps overcome unforeseen challenges and find solutions to unconventional problems.
• Fueling innovation and growth : In addition to solutions, creative problem-solving can spark innovative ideas that drive company growth. These ideas can lead to new product lines, services, or a modified operations structure that improves efficiency.

Creative problem-solving is traditionally based on the following key principles :

1. Balance Divergent and Convergent Thinking

Creative problem-solving uses two primary tools to find solutions: divergence and convergence. Divergence generates ideas in response to a problem, while convergence narrows them down to a shortlist. It balances these two practices and turns ideas into concrete solutions.

2. Reframe Problems as Questions

By framing problems as questions, you shift from focusing on obstacles to solutions. This provides the freedom to brainstorm potential ideas.

3. Defer Judgment of Ideas

When brainstorming, it can be natural to reject or accept ideas right away. Yet, immediate judgments interfere with the idea generation process. Even ideas that seem implausible can turn into outstanding innovations upon further exploration and development.

4. Focus on "Yes, And" Instead of "No, But"

Using negative words like "no" discourages creative thinking. Instead, use positive language to build and maintain an environment that fosters the development of creative and innovative ideas.

Creative Problem-Solving and Design Thinking

Whereas creative problem-solving facilitates developing innovative ideas through a less structured workflow, design thinking takes a far more organized approach.

Design thinking is a human-centered, solutions-based process that fosters the ideation and development of solutions. In the online course Design Thinking and Innovation , Harvard Business School Dean Srikant Datar leverages a four-phase framework to explain design thinking.

The four stages are:

• Clarify: The clarification stage allows you to empathize with the user and identify problems. Observations and insights are informed by thorough research. Findings are then reframed as problem statements or questions.
• Ideate: Ideation is the process of coming up with innovative ideas. The divergence of ideas involved with creative problem-solving is a major focus.
• Develop: In the development stage, ideas evolve into experiments and tests. Ideas converge and are explored through prototyping and open critique.
• Implement: Implementation involves continuing to test and experiment to refine the solution and encourage its adoption.

Creative problem-solving primarily operates in the ideate phase of design thinking but can be applied to others. This is because design thinking is an iterative process that moves between the stages as ideas are generated and pursued. This is normal and encouraged, as innovation requires exploring multiple ideas.

Creative Problem-Solving Tools

While there are many useful tools in the creative problem-solving process, here are three you should know:

Creating a Problem Story

One way to innovate is by creating a story about a problem to understand how it affects users and what solutions best fit their needs. Here are the steps you need to take to use this tool properly.

1. Identify a UDP

Create a problem story to identify the undesired phenomena (UDP). For example, consider a company that produces printers that overheat. In this case, the UDP is "our printers overheat."

2. Move Forward in Time

To move forward in time, ask: “Why is this a problem?” For example, minor damage could be one result of the machines overheating. In more extreme cases, printers may catch fire. Don't be afraid to create multiple problem stories if you think of more than one UDP.

3. Move Backward in Time

To move backward in time, ask: “What caused this UDP?” If you can't identify the root problem, think about what typically causes the UDP to occur. For the overheating printers, overuse could be a cause.

Following the three-step framework above helps illustrate a clear problem story:

• The printer is overused.
• The printer overheats.
• The printer breaks down.

You can extend the problem story in either direction if you think of additional cause-and-effect relationships.

4. Break the Chains

By this point, you’ll have multiple UDP storylines. Take two that are similar and focus on breaking the chains connecting them. This can be accomplished through inversion or neutralization.

• Inversion: Inversion changes the relationship between two UDPs so the cause is the same but the effect is the opposite. For example, if the UDP is "the more X happens, the more likely Y is to happen," inversion changes the equation to "the more X happens, the less likely Y is to happen." Using the printer example, inversion would consider: "What if the more a printer is used, the less likely it’s going to overheat?" Innovation requires an open mind. Just because a solution initially seems unlikely doesn't mean it can't be pursued further or spark additional ideas.
• Neutralization: Neutralization completely eliminates the cause-and-effect relationship between X and Y. This changes the above equation to "the more or less X happens has no effect on Y." In the case of the printers, neutralization would rephrase the relationship to "the more or less a printer is used has no effect on whether it overheats."

Even if creating a problem story doesn't provide a solution, it can offer useful context to users’ problems and additional ideas to be explored. Given that divergence is one of the fundamental practices of creative problem-solving, it’s a good idea to incorporate it into each tool you use.

Brainstorming

Brainstorming is a tool that can be highly effective when guided by the iterative qualities of the design thinking process. It involves openly discussing and debating ideas and topics in a group setting. This facilitates idea generation and exploration as different team members consider the same concept from multiple perspectives.

Hosting brainstorming sessions can result in problems, such as groupthink or social loafing. To combat this, leverage a three-step brainstorming method involving divergence and convergence :

• Have each group member come up with as many ideas as possible and write them down to ensure the brainstorming session is productive.
• Continue the divergence of ideas by collectively sharing and exploring each idea as a group. The goal is to create a setting where new ideas are inspired by open discussion.
• Begin the convergence of ideas by narrowing them down to a few explorable options. There’s no "right number of ideas." Don't be afraid to consider exploring all of them, as long as you have the resources to do so.

Alternate Worlds

The alternate worlds tool is an empathetic approach to creative problem-solving. It encourages you to consider how someone in another world would approach your situation.

For example, if you’re concerned that the printers you produce overheat and catch fire, consider how a different industry would approach the problem. How would an automotive expert solve it? How would a firefighter?

Be creative as you consider and research alternate worlds. The purpose is not to nail down a solution right away but to continue the ideation process through diverging and exploring ideas.

Continue Developing Your Skills

Whether you’re an entrepreneur, marketer, or business leader, learning the ropes of design thinking can be an effective way to build your skills and foster creativity and innovation in any setting.

If you're ready to develop your design thinking and creative problem-solving skills, explore Design Thinking and Innovation , one of our online entrepreneurship and innovation courses. If you aren't sure which course is the right fit, download our free course flowchart to determine which best aligns with your goals.

About the Author

• Reviews / Why join our community?
• For companies
• Frequently asked questions

Design Thinking: New Innovative Thinking for New Problems

Einstein was certainly right — we can’t solve problems by using the same kind of thinking we used when we created them. In addition, with the rapid changes in society, the methods we have previously used to solve many of the problems we face are no longer effective. We need to develop new ways of thinking in order to design better solutions, services and experiences that solve our current problems. Design Thinking steps in with a bold newly systematised and non-linear human-centred approach. This will help us radically change how we go about exploring problems and creating solutions to those problems.

The problems designers, business owners, and engineers face today are in a whole new level of scale compared to the challenges we’ve faced in the past few decades. In a largely globalised world, where the changes in economic and natural resources can be felt halfway around the globe, our challenges are becoming more intertwined with the systems that connect us all. To solve the new wave of problems we face today and in the future, we need a new kind of thinking, a new approach towards innovation . Design Thinking is a large part of that new approach towards innovation, as it allows people, teams, and organisations to have a human-centred perspective, and yet a scientific approach, towards solving a problem. Tim Brown, CEO of the international design consultancy firm IDEO, makes this point in the introduction of his book, Change by Design :

“A purely technocentric view of innovation is less sustainable now than ever, and a management philosophy based only on selecting from existing strategies is likely to be overwhelmed by new developments at home or abroad. What we need are new choices—new products that balance the needs of individuals and of society as a whole; new ideas that tackle the global challenges of health, poverty, and education; new strategies that result in differences that matter and a sense of purpose that engages everyone affected by them. It is hard to imagine a time when the challenges we faced so vastly exceeded the creative resources we have brought to bear on them.” – Tim Brown

Which Problems Can Design Thinking Help us Solve?

One of the first questions people ask when hearing about Design Thinking is, "What is Design Thinking best used for?" Design Thinking is suited to addressing a wide range of challenges and is best used for bringing about innovation within the following contexts.

Redefining value

Human-centred innovation

Quality of life

Problems affecting diverse groups of people

Involves multiple systems

Shifting markets and behaviours

Coping with rapid social or market changes

Issues relating to corporate culture

Issues relating to new technology

Re-inventing business models

Addressing rapid changes in society

Complex unsolved societal challenges

Scenarios involving multidisciplinary teams

Entrepreneurial initiatives

Educational advances

Medical breakthroughs

Inspiration is needed

Problems that data can't solve

A Holistic approach to Challenges

Design Thinking is best suited to addressing problems where multiple spheres collide, at the intersection of business and society, logic and emotion , rational and creative, human needs and economic demands and between systems and individuals. We would most likely not require Design Thinking to tackle tame problems — that is, problems that are simple and that have fixed and known solutions — unless we were seeking a novel or innovative means to solving the problem with a different desired goal than the typical available solutions.

It's NOT Just a Process or Set of Steps

However, Design thinking is not necessarily only to be understood as a process or method for solving a set-in-stone collection of problems. It is also a mindset that can be applied in almost any scenario where innovation or thinking differently is required. It can also be combined with other methodologies, business strategies, social innovation models, and management practices. It's something that changes depending on its context and can use tools and techniques from other disciplines.

It's About Human-Centred Innovation

Design Thinking works best where we need to make human sense of things, approaching challenges in ways that best suit human needs regardless of the scale or authority of the challenge. A conformist, controlled, technical or linear approach is no longer able to grapple with the newly complex and sensitive needs of modern society.

It starts with an intention, a desire, a need or yearning towards a better situation or state. We have no way of knowing whether this is a mere dream or a practical and viable path to take. Design Thinking gives us the tools to explore What Could Be .

As Bruce Mau, founder of the Massive Change Network, put it:

"It's not about the world of design, but the design of the world". – Bruce Mau

Cope with Disruptions in Society

Since the disruptions in human development caused by the Industrial Revolution, analysts have been strategizing ways of streamlining just about every business, production and economic process imaginable with the aim of extracting the maximum benefit from the least amount of time and resources. While this may have had some degree of success on the level of productivity and efficiency, the recipe to that much-needed innovation within all sectors has been somewhat of a conundrum. This is where Design Thinking steps in with a bold new human-centred approach at radically changing how we go about exploring problems and finding solutions to those problems, helping us break out of the old moulds we've become stuck in, so as to take a fresh look at the world around us.

Besides the ongoing struggles between the analytical and creative worlds, other factors have dramatically disrupted the way we see, understand, experience, and interpret the world around us. Technology is developing at such a rapid pace that job descriptions can barely keep up, let alone entire industries. Consumers demand much more now that they are constantly switched on, always informed, and obsessively sharing everything with their networks.

Focus on Humans, Not Users

In order to remain relevant, companies and organisations are also fighting a battle for attention on an unprecedented level. Besides the constant scrutiny and accountability, information overload is also reaching its peak. People are increasingly seeking out those products, services, and organisations that they personally connect with on a meaningful level. Many people are selecting the few options that speak directly to their human needs and experiences . This has driven Human-Centred Design and Design Thinking approaches of all types to mushroom in the last few years. Approaches to business and social innovation are increasingly looking for alternatives to the old models of adding value, by focusing on human needs and experience as primary motivating factors.

Innovative solutions need to be found that can keep up with massive disruptions affecting Human Resources, Energy, Sustainability, Education, Economic Constraints, Political Instability—these large, systemic and complex problems with capital letters—and a whole plethora of other challenges which existing strategic and management practices and processes are unable to pick apart.

Innovate or be Swept Away with the Tide

Idris Mootee, CEO of Idea Couture and a leading expert on applied Design Thinking in large-scale strategy innovation, wrote his book Design Thinking for Strategic Innovation about the implementation of Design Thinking methodology within business. The book outlines a number of disruptions in the business environment , including new consumer behaviour and expectations, forcing companies to rethink their every move.

“This disruption has not been so kind to businesses operating by the rules of the old model. We don't have to watch their ads anymore. We don't believe their marketing hype anymore. We don't want to eat their junk ingredients anymore. We don't have to buy from their stores anymore. And we don't want the best of them to just be profit machines anymore. We want more, when we want it, how we want it, and at the price we want it.” – Idris Mootee

Idris Mootee uses the analogy of the study of weather systems, where it was determined that even the slightest changes in atmospheric conditions may have dramatically varying results in the way weather patterns developed. The current climate of rapid change and upheaval is even more difficult to forecast for the future. We are unable to see what lies around the next corner, let alone months or years down the line. This means we need a completely new and dynamic approach to innovation and strategic planning: something less rigid that can quickly and easily adapt to the varying conditions we find ourselves in and those dramatic changes which lie around the next corner.

The abilities to understand and act on changes rapidly in our environments and changes in human behaviour are becoming crucial skills we are still developing and refining. Design Thinking offers a means for grappling with all this change in a more human-centric manner. In order to embrace Design Thinking and innovation, we need to ensure that we have the right mindsets, collaborative teams, and conducive environments.

Form the Right Mindsets, Teams, and Environments for Innovation

Creating the right mindsets , selecting the appropriate team, and setting up environments which encourage innovation to take place are three of the essential aspects of fostering successful innovation within companies, organisations, and society at large.

1. Form The Right Mindsets for Innovation

One of the amazing things about Albert Einstein was the connection between his creative and analytical thinking . He was an extremely creative individual, deeply reflective of the human condition, weaknesses and failings while at the same time years ahead of most in terms of his analytical thinking capacity. His ability to join and synthesise worlds of influence, merging creative thinking with intense analytical abilities brought about the breakthroughs he achieved as a thinker and a scientist. Like Design Thinking, Albert Einstein relied on and celebrated both logic and imagination.

“Logic will take you from A to B. Imagination will take you everywhere.” – Albert Einstein

The notion that creativity or "artistic" talent is only the domain of those gifted with these abilities is one of the most inhibiting factors in our lives today. However, it is becoming a more widely held belief that creativity and lateral thinking can be learnt, and with the implementation of the appropriate steps, process and mindset, can be unleashed to solve some of the "wickedest" problems (i.e., most complex and tricky problems) we find ourselves faced with. The challenge is that most modern corporations, organisations and institutional settings tend to kill creativity with an overly conformist notion of things.

The struggle between creative and logical thinking is an old one, which is yet to be understood fully, even with scientific breakthroughs in neuro- and cognitive science . It has been a common belief that those who tend to be more analytical, logical and rational in nature have always relied more heavily on the left side of their brains, while those who are more creative, expressive and emotional have relied more on the right side. This myth seems to have recently been busted, with studies indicating both sides of the brain are involved in both creative and logical processes of all kinds and work.

We need to develop more open, collaborative, and explorative cultures and mindsets, which combine both logic and imagination, in order to create new innovative solutions. And Design Thinking will help us do just that.

2. Create Cross-disciplinary and Innovative Teams

It is the norm in many organisations to encourage the development of skills and abilities relevant to a specific role. For instance, creativity is encouraged in graphic designers, while analytical skills are encouraged for marketing, business, and operations-related jobs. However, such a “boxed” organisation of talent, where different skills are developed and used in silos throughout different departments, will not be able to produce much of the innovation we need for the new wave of wicked problems .

We now know that a healthy collaboration between the creative and logical ways of thinking is crucial in creating the kind of holistic thinking that is required to understand and solve new kinds of multi-dimensional problems. This is also true for people working in multidisciplinary teams, where teams possessing a range of thinking styles, expertise, and experiences come together to develop solutions more effectively than narrow-focused, specialist individuals are able to working alone. In Design Thinking, cross-disciplinary collaboration plays an important role — it is when designers, ethnographers, business analysts, and marketers work together that we create truly revolutionary ideas. To facilitate Design Thinking and innovation, thus, organisations need to start thinking about truly cross-departmental, cross-disciplinary collaboration, and abandon the silo model of skills.

3. Create Environments Conducive to Innovation

The environments we inhabit and the activities we most engage in influence our thinking patterns, our understanding of things, and our ability (or lack thereof) to innovate.

This is why innovative companies like Google spend money to create workspaces that are filled with toys and unconventional equipment, and areas for creative thinking throughout their offices. It’s also the reason that many companies clear space in their busy annual schedules to send their entire staff on team-building getaways where they build rafts together, jump around in circles and, in the best way possible, behave like kids. However, it’s not only to make the company a fun and interesting place to work. It's about allowing for and tapping into the type of thinking which results in breakthrough innovation as opposed to churning out more of the same cookie-cutter patches to problems. Playing is risky business. You put yourself out there. Likewise, it takes courage to question status quo and come up with innovative solutions.

That’s why we need to create dynamic spaces, both physically and metaphorically, where people are able to embrace change, explore the unknown, experiment with radically new ways of thinking, and work together collaboratively.

Author/Copyright holder: Mathew Ingram. Copyright terms and licence: CC BY 2.0

Google is one of the major companies which prioritise to spend time and money creating playful workspaces filled with toys and unconventional equipment. The goal is to help employees feel safe and that it’s okay to come up with new and unconventional solutions in a playful manner.

IDEO Formed the Right Mindsets, Teams, and Environments for Innovation

How can you start forming the right mindsets, set up cross-disciplinary teams, and create playful environments to foster innovation? Let’s take an example. After the 2000 dot-com bubble burst, IDEO CEO Tim Brown decided that it was time to do a redesign of the organisation. In the redesign, IDEO transformed the way collaboration within the organisation, as well as with external partners, worked fundamentally. IDEO created the concept of “One IDEO”, which underscores the need to act not as independent design studios, but rather a single interconnected network of talents. The company also changed the way it organised its offices by abandoning the classic design studio model. Instead, they started adopting a “global practices” model, which helped teams organise according to global systems in areas like “Health Practice” and “Zero20” (which focuses on the needs of children up to the age of 20).

New organisational structures like that in IDEO — which are themselves subject to change as and when needed to better serve the needs of clients and the world — are needed to spur innovative collaboration between teams and create impactful solutions that make the world a better place. However, the changes do not have to be large-scale. While it’s nice to have adult-sized playgrounds like those in Google and Facebook campuses, it is more than enough to ensure that the organisational layout and philosophy is one that encourages and prioritises collaboration and innovation.

The Take Away

The challenges organisations and countries face today are much more complex and tricky than the ones we faced a few decades ago. Part of the reason is globalisation, which brought together different agents across the globe into an interconnected web of systems that affect one another. To solve these new, complex problems, Design Thinking steps in with a bold and newly systematised, non-linear human-centred approach. Design Thinking allows us to adopt a human-centred perspective in creating innovative solutions while also integrating logic and research. In order to embrace Design Thinking and innovation, we need to ensure that we have the right mindsets, collaborative teams, and conducive environments. When we align our mindsets, skills and environments, we are able to create innovations that allow us to survive the disruptions we might face in the near future. Keep in mind a deep desire to create a better situation for the world around us, and start creating a better world for yourself and the world.

References & Where to Learn More

Tim Brown, Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation , 2009

Idris Mootee, Design Thinking for Strategic Innovation , 2013

See Bruce Mau here .

Don Norman . “Rethinking Design Thinking” , 2013.

Bill Moggridge, “Design Thinking: Dear Don” , 2010.

Design Thinking: The Ultimate Guide

Get Weekly Design Insights

Topics in this article, what you should read next, what is design thinking and why is it so popular.

• 1.6k shares

Personas – A Simple Introduction

• 1.5k shares

Stage 2 in the Design Thinking Process: Define the Problem and Interpret the Results

• 1.3k shares

What is Ideation – and How to Prepare for Ideation Sessions

• 1.2k shares

Stage 3 in the Design Thinking Process: Ideate

• 4 years ago

Affinity Diagrams: How to Cluster Your Ideas and Reveal Insights

Stage 4 in the Design Thinking Process: Prototype

• 3 years ago

Stage 1 in the Design Thinking Process: Empathise with Your Users

Empathy Map – Why and How to Use It

What Is Empathy and Why Is It So Important in Design Thinking?

Open Access—Link to us!

We believe in Open Access and the  democratization of knowledge . Unfortunately, world-class educational materials such as this page are normally hidden behind paywalls or in expensive textbooks.

If you want this to change , cite this article , link to us, or join us to help us democratize design knowledge !

Privacy Settings

Our digital services use necessary tracking technologies, including third-party cookies, for security, functionality, and to uphold user rights. Optional cookies offer enhanced features, and analytics.

Experience the full potential of our site that remembers your preferences and supports secure sign-in.

Governs the storage of data necessary for maintaining website security, user authentication, and fraud prevention mechanisms.

Enhanced Functionality

Saves your settings and preferences, like your location, for a more personalized experience.

Referral Program

We use cookies to enable our referral program, giving you and your friends discounts.

Error Reporting

We share user ID with Bugsnag and NewRelic to help us track errors and fix issues.

Optimize your experience by allowing us to monitor site usage. You’ll enjoy a smoother, more personalized journey without compromising your privacy.

Analytics Storage

Collects anonymous data on how you navigate and interact, helping us make informed improvements.

Differentiates real visitors from automated bots, ensuring accurate usage data and improving your website experience.

Lets us tailor your digital ads to match your interests, making them more relevant and useful to you.

Advertising Storage

Stores information for better-targeted advertising, enhancing your online ad experience.

Personalization Storage

Permits storing data to personalize content and ads across Google services based on user behavior, enhancing overall user experience.

Advertising Personalization

Allows for content and ad personalization across Google services based on user behavior. This consent enhances user experiences.

Enables personalizing ads based on user data and interactions, allowing for more relevant advertising experiences across Google services.

Receive more relevant advertisements by sharing your interests and behavior with our trusted advertising partners.

Enables better ad targeting and measurement on Meta platforms, making ads you see more relevant.

Allows for improved ad effectiveness and measurement through Meta’s Conversions API, ensuring privacy-compliant data sharing.

LinkedIn Insights

Tracks conversions, retargeting, and web analytics for LinkedIn ad campaigns, enhancing ad relevance and performance.

LinkedIn CAPI

Enhances LinkedIn advertising through server-side event tracking, offering more accurate measurement and personalization.

Google Ads Tag

Tracks ad performance and user engagement, helping deliver ads that are most useful to you.

Share Knowledge, Get Respect!

or copy link

Cite according to academic standards

Simply copy and paste the text below into your bibliographic reference list, onto your blog, or anywhere else. You can also just hyperlink to this article.

New to UX Design? We’re giving you a free ebook!

Download our free ebook The Basics of User Experience Design to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

New to UX Design? We’re Giving You a Free ebook!

How it works

For Business

Join Mind Tools

Article • 11 min read

New Ideas – Strategies and Techniques

Inspiring innovation through creative thinking.

By the Mind Tools Content Team

"You can't use up creativity. The more you use, the more you have." Maya Angelou, American author.

An open mind is a valuable resource. When you're interested in new possibilities and able to think creatively, you're more likely to stay energized in your role – and keep your team or business one step ahead of the competition.

And sometimes, the success of a project depends on more than just small tweaks or suggestions for new ways forward. It needs someone to come up with a big, radical, innovative idea.

This article shows you how that "someone" could be you!

The Power of New Ideas

You don't have to be artistic to be creative. Everyone can learn to generate bold, groundbreaking ideas by adopting a creative approach and applying the best thinking tools.

There are three key approaches to generating new ideas:

• Breaking old thinking patterns.
• Making new connections.
• Getting fresh perspectives.

We'll look at each of these elements in turn. Then, we'll outline five ways to foster the best environment for creative thinking to flourish.

It's important to have a solid understanding of the problem that you want to solve before trying these techniques. You can use tools like 5 Whys or The Problem-Definition Process to get to the root of the issue. That way, you can be confident that the new ideas you produce will have real impact.

1. Breaking Old Thinking Patterns

We can all get stuck in certain "tracks" of thought and fall victim to groupthink . These ideas may be so comfortable that we don't even realize that they're holding us back! So, to have fresh ideas, we need to break away from established patterns of thought and start to see new paths ahead.

Here are some of the best ways to do it:

Challenge Your Assumptions

You likely bring a set of assumptions to each and every situation. Many of them may turn out to be true, but challenging your preconceptions can also open up some exciting possibilities.

For example, maybe you'd like to extend your home office. You know it's a good investment but you don't pursue the idea because you assume that you can't afford it. Challenge that assumption! You might not have the money in the bank right now, but could you sell some other assets to raise the cash? Could you take out a loan and pay it off over time?

See our article on Blindspot Analysis for more advice on stepping away from your assumptions. Bold new ideas often arise when you do!

Rephrase the Problem

The way you define or frame your problem can limit your creativity. If you describe the issue that you're trying to solve in a different way, or look at it from a different angle, new solutions can emerge.

For example, when Uber founder Garrett Camp wanted to start a transport service, he could have focused simply on buying and managing enough vehicles to make a profit. Instead, he reframed the problem in terms of how he could best address passengers' needs.

This led to the development of a powerful app, rather than a fleet of cars – and an innovative business was born.

Think in Reverse

If you're finding it difficult to think of a new approach, try turning the problem upside-down!

Flip the question and explore the exact opposite of what you want to achieve. This can present you with innovative ways to tackle the real issue.

To come up with a new design for your website, for example, think about how you'd create the worst look possible. Trying to make it boring, frustrating and forgettable may give you some bold ideas for how to do the opposite. (You can learn more about this approach in our article on Reverse Brainstorming .)

Mix Your Media

Radical ideas can arise from tackling problems in unusual ways. A great way to do this is to apply different types of creativity – don't just talk or write about your plans, explore them through music, painting, photography, sculpture… whatever enables you to express yourself. Fresh thinking can emerge when you let your creative juices flow!

Interior designers, for example, often create "mood boards" made up of scraps of fabric, dabs of paint, photographs, sketches, typefaces, or even small objects. This process of visualization can produce original designs that wouldn't have occurred to them otherwise.

2. Making New Connections

Another way to generate new ideas is to make new and unexpected connections. Some of the best ideas seem to occur almost by chance – you see or hear something unconnected with the situation you're trying to resolve, and a lightbulb goes on in your head!

For instance, inventor George de Mestral was inspired to invent Velcro® by the burdock burrs that got stuck to his dog's fur during a countryside walk. [1] And architect Mick Pearce developed a groundbreaking climate-control system based on the self-cooling mounds built by termites. [2]

Try some of the following strategies for forging creative connections:

• Random words. Pick a word at random from any document, then look for novel associations between that word and your problem. For example, if you were exploring ways to reduce sick leave in your company, and your random word was "ball," you might hit on the idea of organizing a monthly softball game, to raise morale and motivate people to stay healthy.
• Picture prompts. Images can be a great way to inspire creative thinking. Pick any image, find a connection with your problem – however tenuous – and notice any new possibilities that open up. A picture of a giant redwood, for instance, might suggest new ways to organize the teams and "branches" within your business.
• Objects of interest. How about asking your team members to bring a small object of their choice to your next ideas meeting? You could generate new ideas by asking questions such as, "How is this object like the problem we're trying to solve?" or "How could we use this object to meet our challenge?" A stapler, say, might prompt you to consider whether people on your team are becoming disconnected. Maybe you could set up a new communications channel to "fasten" them back together?

See our article on Mind Maps® to discpver another useful technique for making unexpected connections.

3. Finding Fresh Perspectives

Finally, you can add extra dynamism to your thinking by taking a step back from your usual standpoint and viewing a problem through "fresh eyes."

You'll often get a surprising new take on an issue by talking to someone with a different perspective, maybe because of their age, life experience, or cultural background.

Or, try playing the "If I Were" game. Ask yourself, how would I address this challenge "if I were…?" You could be an athlete, a successful entrepreneur, Abraham Lincoln… anyone!

Consider how the person you've chosen would approach the problem, and see if that gives you any new ideas. Identify that person's distinguishing characteristics, and use them to address the challenge. The entrepreneur, for instance, might take bigger risks, while the athlete would focus on achieving success through intensive training.

Our article, The Reframing Matrix , explores another useful method for seeing a problem from a range of different perspectives.

Five Ways to Encourage Creative Thinking

The strategies we've outlined above work best in an atmosphere of positivity and possibility. The following ideas may help you to establish the best conditions for creativity:

• Believe in yourself . Have faith that great ideas will come! Try using techniques such as positive affirmations to keep your spirits high.
• Find time for downtime . Some of the best ideas appear when you're thinking about something else – or not really thinking at all: maybe walking, listening to music, or playing with your kids. Rest, relaxation and sleep are all important for recharging your creative batteries. But make sure that you have a notepad or device handy for capturing your brilliant thoughts, whatever you're doing!
• Vary your environment . Changing your setting can transform your thinking, and offer new sources of inspiration – we've already mentioned the power of a country walk for the inventor George de Mestral. Hold your meeting in a nearby coffee shop instead of the conference room in your office, or ask your people to join you for an " ideas walk " in the park.
• Minimize interruptions . When you're focused on generating ideas, and feel " in the zone " – stay there! Do your thinking in a place where it's easy and enjoyable to work. Spend some time with your phone and laptop turned off and your door closed, so that nothing – and no one – disrupts your train of thought.
• Have fun! Playfulness and humor are essential ingredients of creativity, especially if you're exploring new ideas with a team. When the pressure's on to come up with something radical, make sure that you're still relaxed and open-minded enough for the very best ideas to emerge.

Creativity is important in many roles. But sometimes you need especially bold ideas to solve a difficult problem or to move forward in completely new ways.

It's important to remember that anyone can be creative, and that you can improve your ability to generate innovative ideas. The key techniques to do this are:

• Breaking out of old patterns of thinking. You can do this by challenging your assumptions, rephrasing the problem, mixing your media, and thinking in reverse.
• Forging new connections. Use random words, picture prompts, or objects of interest to force your mind to make new connections.
• Approaching issues from new perspectives. Talk to different people with different perspectives and backgrounds, and try playing the "If I Were..." game.

As well as these techniques, employ "enabling" strategies – such as boosting your confidence, allowing for downtime, and varying your environment – to encourage creativity.

[1] Velcro.co.uk. (2018). How VELCRO® Brand Fasteners Were Invented [online]. Available here .

[2] McKeag, T. (2009). How Termites Inspired Mick Pearce's Green Buildings [online]. Available here .

You've accessed 1 of your 2 free resources.

Get unlimited access

Discover more content

O'connor's seven essential innovation questions (seiq) framework.

Asking Questions, Generating Ideas

Practical Innovation

Encouraging and Managing Curiosity

Add comment

Comments (0)

Be the first to comment!

Try Mind Tools for FREE

Get unlimited access to all our career-boosting content and member benefits with our 7-day free trial.

Sign-up to our newsletter

Subscribing to the Mind Tools newsletter will keep you up-to-date with our latest updates and newest resources.

Subscribe now

Business Skills

Personal Development

Leadership and Management

Member Extras

Most Popular

Newest Releases

Team Briefings

Onboarding With STEPS

Mind Tools Store

About Mind Tools Content

Discover something new today

New pain points podcast - perfectionism.

Why Am I Such a Perfectionist?

Pain Points Podcast - Building Trust

Developing and Strengthening Trust at Work

How Emotionally Intelligent Are You?

Boosting Your People Skills

Self-Assessment

What's Your Leadership Style?

Learn About the Strengths and Weaknesses of the Way You Like to Lead

Recommended for you

5 ways to add value to meetings video.

Video Transcript

Business Operations and Process Management

Strategy Tools

Customer Service

Business Ethics and Values

Handling Information and Data

Project Management

Knowledge Management

Self-Development and Goal Setting

Time Management

Presentation Skills

Learning Skills

Career Skills

Communication Skills

Negotiation, Persuasion and Influence

Working With Others

Difficult Conversations

Creativity Tools

Self-Management

Work-Life Balance

Stress Management and Wellbeing

Coaching and Mentoring

Change Management

Team Management

Managing Conflict

Delegation and Empowerment

Performance Management

Leadership Skills

Developing Your Team

Talent Management

Problem Solving

Decision Making

Member Podcast

.css-s5s6ko{margin-right:42px;color:#F5F4F3;}@media (max-width: 1120px){.css-s5s6ko{margin-right:12px;}} AI that works. Coming June 5th, Asana redefines work management—again. .css-1ixh9fn{display:inline-block;}@media (max-width: 480px){.css-1ixh9fn{display:block;margin-top:12px;}} .css-1uaoevr-heading-6{font-size:14px;line-height:24px;font-weight:500;-webkit-text-decoration:underline;text-decoration:underline;color:#F5F4F3;}.css-1uaoevr-heading-6:hover{color:#F5F4F3;} .css-ora5nu-heading-6{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:flex-start;justify-content:flex-start;color:#0D0E10;-webkit-transition:all 0.3s;transition:all 0.3s;position:relative;font-size:16px;line-height:28px;padding:0;font-size:14px;line-height:24px;font-weight:500;-webkit-text-decoration:underline;text-decoration:underline;color:#F5F4F3;}.css-ora5nu-heading-6:hover{border-bottom:0;color:#CD4848;}.css-ora5nu-heading-6:hover path{fill:#CD4848;}.css-ora5nu-heading-6:hover div{border-color:#CD4848;}.css-ora5nu-heading-6:hover div:before{border-left-color:#CD4848;}.css-ora5nu-heading-6:active{border-bottom:0;background-color:#EBE8E8;color:#0D0E10;}.css-ora5nu-heading-6:active path{fill:#0D0E10;}.css-ora5nu-heading-6:active div{border-color:#0D0E10;}.css-ora5nu-heading-6:active div:before{border-left-color:#0D0E10;}.css-ora5nu-heading-6:hover{color:#F5F4F3;} Get early access .css-1k6cidy{width:11px;height:11px;margin-left:8px;}.css-1k6cidy path{fill:currentColor;}

• Collaboration |
• Turn your team into skilled problem sol ...

Turn your team into skilled problem solvers with these problem-solving strategies

Picture this, you're handling your daily tasks at work and your boss calls you in and says, "We have a problem." 

Unfortunately, we don't live in a world in which problems are instantly resolved with the snap of our fingers. Knowing how to effectively solve problems is an important professional skill to hone. If you have a problem that needs to be solved, what is the right process to use to ensure you get the most effective solution?

In this article we'll break down the problem-solving process and how you can find the most effective solutions for complex problems.

What is problem solving? 

Problem solving is the process of finding a resolution for a specific issue or conflict. There are many possible solutions for solving a problem, which is why it's important to go through a problem-solving process to find the best solution. You could use a flathead screwdriver to unscrew a Phillips head screw, but there is a better tool for the situation. Utilizing common problem-solving techniques helps you find the best solution to fit the needs of the specific situation, much like using the right tools.

Decision-making tools for agile businesses

In this ebook, learn how to equip employees to make better decisions—so your business can pivot, adapt, and tackle challenges more effectively than your competition.

4 steps to better problem solving

While it might be tempting to dive into a problem head first, take the time to move step by step. Here’s how you can effectively break down the problem-solving process with your team:

1. Identify the problem that needs to be solved

One of the easiest ways to identify a problem is to ask questions. A good place to start is to ask journalistic questions, like:

Who : Who is involved with this problem? Who caused the problem? Who is most affected by this issue?

What: What is happening? What is the extent of the issue? What does this problem prevent from moving forward?

Where: Where did this problem take place? Does this problem affect anything else in the immediate area? 

When: When did this problem happen? When does this problem take effect? Is this an urgent issue that needs to be solved within a certain timeframe?

Why: Why is it happening? Why does it impact workflows?

How: How did this problem occur? How is it affecting workflows and team members from being productive?

Asking journalistic questions can help you define a strong problem statement so you can highlight the current situation objectively, and create a plan around that situation.

Here’s an example of how a design team uses journalistic questions to identify their problem:

Overarching problem: Design requests are being missed

Who: Design team, digital marketing team, web development team

What: Design requests are forgotten, lost, or being created ad hoc.

Where: Email requests, design request spreadsheet

When: Missed requests on January 20th, January 31st, February 4th, February 6th

How : Email request was lost in inbox and the intake spreadsheet was not updated correctly. The digital marketing team had to delay launching ads for a few days while design requests were bottlenecked. Designers had to work extra hours to ensure all requests were completed.

In this example, there are many different aspects of this problem that can be solved. Using journalistic questions can help you identify different issues and who you should involve in the process.

2. Brainstorm multiple solutions

If at all possible, bring in a facilitator who doesn't have a major stake in the solution. Bringing an individual who has little-to-no stake in the matter can help keep your team on track and encourage good problem-solving skills.

Here are a few brainstorming techniques to encourage creative thinking:

Brainstorm alone before hand: Before you come together as a group, provide some context to your team on what exactly the issue is that you're brainstorming. This will give time for you and your teammates to have some ideas ready by the time you meet.

Say yes to everything (at first): When you first start brainstorming, don't say no to any ideas just yet—try to get as many ideas down as possible. Having as many ideas as possible ensures that you’ll get a variety of solutions. Save the trimming for the next step of the strategy. 

Talk to team members one-on-one: Some people may be less comfortable sharing their ideas in a group setting. Discuss the issue with team members individually and encourage them to share their opinions without restrictions—you might find some more detailed insights than originally anticipated.

Break out of your routine: If you're used to brainstorming in a conference room or over Zoom calls, do something a little different! Take your brainstorming meeting to a coffee shop or have your Zoom call while you're taking a walk. Getting out of your routine can force your brain out of its usual rut and increase critical thinking.

3. Define the solution

After you brainstorm with team members to get their unique perspectives on a scenario, it's time to look at the different strategies and decide which option is the best solution for the problem at hand. When defining the solution, consider these main two questions: What is the desired outcome of this solution and who stands to benefit from this solution? 

Set a deadline for when this decision needs to be made and update stakeholders accordingly. Sometimes there's too many people who need to make a decision. Use your best judgement based on the limitations provided to do great things fast.

4. Implement the solution

To implement your solution, start by working with the individuals who are as closest to the problem. This can help those most affected by the problem get unblocked. Then move farther out to those who are less affected, and so on and so forth. Some solutions are simple enough that you don’t need to work through multiple teams.

After you prioritize implementation with the right teams, assign out the ongoing work that needs to be completed by the rest of the team. This can prevent people from becoming overburdened during the implementation plan . Once your solution is in place, schedule check-ins to see how the solution is working and course-correct if necessary.

Implement common problem-solving strategies

There are a few ways to go about identifying problems (and solutions). Here are some strategies you can try, as well as common ways to apply them:

Trial and error

Trial and error problem solving doesn't usually require a whole team of people to solve. To use trial and error problem solving, identify the cause of the problem, and then rapidly test possible solutions to see if anything changes. 

This problem-solving method is often used in tech support teams through troubleshooting.

The 5 whys problem-solving method helps get to the root cause of an issue. You start by asking once, “Why did this issue happen?” After answering the first why, ask again, “Why did that happen?” You'll do this five times until you can attribute the problem to a root cause. 

This technique can help you dig in and find the human error that caused something to go wrong. More importantly, it also helps you and your team develop an actionable plan so that you can prevent the issue from happening again.

Here’s an example:

Problem: The email marketing campaign was accidentally sent to the wrong audience.

“Why did this happen?” Because the audience name was not updated in our email platform.

“Why were the audience names not changed?” Because the audience segment was not renamed after editing. 

“Why was the audience segment not renamed?” Because everybody has an individual way of creating an audience segment.

“Why does everybody have an individual way of creating an audience segment?” Because there is no standardized process for creating audience segments. 

“Why is there no standardized process for creating audience segments?” Because the team hasn't decided on a way to standardize the process as the team introduced new members. 

In this example, we can see a few areas that could be optimized to prevent this mistake from happening again. When working through these questions, make sure that everyone who was involved in the situation is present so that you can co-create next steps to avoid the same problem. 

A SWOT analysis

A SWOT analysis can help you highlight the strengths and weaknesses of a specific solution. SWOT stands for:

Strength: Why is this specific solution a good fit for this problem? 

Weaknesses: What are the weak points of this solution? Is there anything that you can do to strengthen those weaknesses?

Opportunities: What other benefits could arise from implementing this solution?

Threats: Is there anything about this decision that can detrimentally impact your team?

As you identify specific solutions, you can highlight the different strengths, weaknesses, opportunities, and threats of each solution. 

This particular problem-solving strategy is good to use when you're narrowing down the answers and need to compare and contrast the differences between different solutions. 

Even more successful problem solving

After you’ve worked through a tough problem, don't forget to celebrate how far you've come. Not only is this important for your team of problem solvers to see their work in action, but this can also help you become a more efficient, effective , and flexible team. The more problems you tackle together, the more you’ll achieve. 

Looking for a tool to help solve problems on your team? Track project implementation with a work management tool like Asana .

Related resources

Smooth product launches are simpler than you think

Fix these common onboarding challenges to boost productivity

How Asana uses work management to optimize resource planning

How Asana uses work management for organizational planning

14 innovative projects helping to save the planet and make the world a better place

UpLink helps communities across the world face the threats of climate change and the COVID-19 pandemic. Image:  Unsplash/Noah Buscher

.chakra .wef-1c7l3mo{-webkit-transition:all 0.15s ease-out;transition:all 0.15s ease-out;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:none;color:inherit;}.chakra .wef-1c7l3mo:hover,.chakra .wef-1c7l3mo[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.chakra .wef-1c7l3mo:focus,.chakra .wef-1c7l3mo[data-focus]{box-shadow:0 0 0 3px rgba(168,203,251,0.5);} Natalie Marchant

.chakra .wef-9dduvl{margin-top:16px;margin-bottom:16px;line-height:1.388;font-size:1.25rem;}@media screen and (min-width:56.5rem){.chakra .wef-9dduvl{font-size:1.125rem;}} Explore and monitor how .chakra .wef-15eoq1r{margin-top:16px;margin-bottom:16px;line-height:1.388;font-size:1.25rem;color:#F7DB5E;}@media screen and (min-width:56.5rem){.chakra .wef-15eoq1r{font-size:1.125rem;}} COVID-19 is affecting economies, industries and global issues

.chakra .wef-1nk5u5d{margin-top:16px;margin-bottom:16px;line-height:1.388;color:#2846F8;font-size:1.25rem;}@media screen and (min-width:56.5rem){.chakra .wef-1nk5u5d{font-size:1.125rem;}} Get involved with our crowdsourced digital platform to deliver impact at scale

Stay up to date:.

• Digital crowdsourcing platform UpLink was created to address the world’s most pressing problems.
• The initiative seeks sustainable solutions to tackle issues such as climate change and social injustice.
• Projects are also aimed at tackling the impact of the global coronavirus pandemic.

The importance of sustainable solutions came to the fore in 2020 as communities across the world faced the threats of climate change and the COVID-19 pandemic.

Digital crowdsourcing platform UpLink was created to address such challenges and help speed up the delivery of the United Nations' Sustainable Development Goals.

Unveiled at the World Economic Forum Annual Meeting in 2020, the platform - launched with founding partners Deloitte and Salesforce - connects the next generation of change-makers and social entrepreneurs to networks of contacts with the resources, expertise and experience to help bring about change.

Since its launch, UpLink has surfaced the best entrepreneurial solutions through competitions such as its Ocean Solutions Sprint , Trillion Trees Challenge , COVID-19 Social Justice Challenge and COVID Challenges . Here are some of the most innovative.

Have you read?

3 innovations leading the fight to save our forests, these 15 innovations are helping us fight covid-19 and its aftermath, 4 ideas that could make our response to covid-19 more equal.

Ocean Solutions Sprint

Cubex Global

Oman-based Cubex Global aims to cut global shipping emissions by enabling businesses to easily buy and sell unused container space on existing cargo routes. The company claims that its blockchain-based marketplace could help reduce emissions from shipping vessels by up to 20% and recover about $25 billion in lost freight revenue each year.

Waste management service RecyGlo works with businesses in Myanmar and Malaysia to recycle and process material in a safe and non-hazardous manner, helping to avoid mismanaged plastic being dumped in the region’s rivers and ending up in the ocean. The Yangon-based company manages 500 tonnes of waste and saves 1,470 tonnes of CO2 each month .

Scottish biotech start-up Oceanium uses sustainably-farmed seaweed to create food and nutrition products and compostable biopackaging. It believes that a sustainable seaweed farming industry can help mitigate the effects of climate change and create jobs.

COVID Challenge

Intelehealth

Developed at Johns Hopkins University, Intelehealth is a telemedicine platform that connects patients and frontline health workers with remote doctors to deliver primary care services at a distance in countries such as India.

UpLink is a digital platform to crowdsource innovations in an effort to address the world’s most pressing challenges.

It is an open platform designed to engage anyone who wants to offer a contribution for the global public good. The core objective is to link up the best innovators to networks of decision-makers, who can implement the change needed for the next decade. As a global platform, UpLink serves to aggregate and guide ideas and impactful activities, and make connections to scale-up impact.

Hosted by the World Economic Forum, UpLink is being designed and developed in collaboration with Salesforce, Deloitte and LinkedIn.

Emergency services app Flare provides next-generation 911 for those who do not have access to help in case of an emergency. In Kenya, its ‘Uber for ambulances’ platform has reduced response times by 87% and helped save 2,500 lives since its 2017 launch.

Carbon Health

Tech-enabled primary care provider Carbon Health aims to improve access to world-class healthcare. In the US, it established pop-up COVID clinics in 30 cities, with doctors available on video call, and has so far tested more than 500,000 people .

Desolenator

Desolenator’s solar-powered water purification systems help remote communities produce clean drinking water, without the need for filters, chemicals or external energy sources. This helps them build water resilience in the face of climate change and the COVID-19 pandemic .

Trillion Trees Challenge

Borneo Nature Foundation

For over a decade, Borneo Nature Foundation has developed planting methods to reforest degraded deep peatland, which is an important carbon store, key to local economies and home to populations of orangutans. It has planted more than 30,000 seedlings , and established community seedling nurseries in villages near Borneo’s remaining tropical rainforests.

Reforestum and Ecosphere+

Spain-based CO2 offsetting service Reforestum teamed up with UK climate solutions company Ecosphere+ to enable individuals and businesses to finance forest conservation and restoration by offsetting their carbon footprint.

Inga Foundation

Slash-and-burn farming is the only source of income for millions of farmers but it’s devastating the world’s rainforests. This is something that the UK-based Inga Foundation wants to counter through its Inga Alley farming method, which helps farmers build long-term food security on one plot of land.

Social Justice Challenge

Global platform citiesRise seeks to transform mental health policy and practice for young people across the world through its Mental Health and Friendly Cities framework – something that is only likely to become even more relevant in the COVID-19 era.

Philippines-based telerehabilitation platform TheraWee aims to improve access to rehabilitation services for children with difficulties by connecting their parents with individuals, groups and communities that can offer them support.

Noora Health

US start-up Noora Health provides families with medical skills training to help look after their loved ones, both in health facilities and at home. Its Care Companion Program has already reached more than 1 million relatives in India and Bangladesh .

Family Mask’s #PPEforAll

Global Citizen Capital and its company Family Mask’s #PPEforAll initiative was set up to boost access to affordable personal protective equipment (PPE) as the pandemic hit. By July 2020, more than 1 million masks had been distributed to elderly people across the world.

Don't miss any update on this topic

Create a free account and access your personalized content collection with our latest publications and analyses.

License and Republishing

World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

Related topics:

The agenda .chakra .wef-n7bacu{margin-top:16px;margin-bottom:16px;line-height:1.388;font-weight:400;} weekly.

A weekly update of the most important issues driving the global agenda

.chakra .wef-1dtnjt5{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;} More on Health and Healthcare Systems .chakra .wef-17xejub{-webkit-flex:1;-ms-flex:1;flex:1;justify-self:stretch;-webkit-align-self:stretch;-ms-flex-item-align:stretch;align-self:stretch;} .chakra .wef-nr1rr4{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;white-space:normal;vertical-align:middle;text-transform:uppercase;font-size:0.75rem;border-radius:0.25rem;font-weight:700;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;line-height:1.2;-webkit-letter-spacing:1.25px;-moz-letter-spacing:1.25px;-ms-letter-spacing:1.25px;letter-spacing:1.25px;background:none;padding:0px;color:#B3B3B3;-webkit-box-decoration-break:clone;box-decoration-break:clone;-webkit-box-decoration-break:clone;}@media screen and (min-width:37.5rem){.chakra .wef-nr1rr4{font-size:0.875rem;}}@media screen and (min-width:56.5rem){.chakra .wef-nr1rr4{font-size:1rem;}} See all

Market failures cause antibiotic resistance. Here's how to address them

Katherine Klemperer and Anthony McDonnell

April 25, 2024

Equitable healthcare is the industry's north star. Here's how AI can get us there

Vincenzo Ventricelli

Bird flu spread a ‘great concern’, plus other top health stories

Shyam Bishen

April 24, 2024

This Earth Day we consider the impact of climate change on human health

Shyam Bishen and Annika Green

April 22, 2024

Scientists have invented a method to break down 'forever chemicals' in our drinking water. Here’s how

Johnny Wood

April 17, 2024

Young people are becoming unhappier, a new report finds

• INTERPERSONAL SKILLS
• Problem Solving and Decision Making

Investigating Ideas and Solutions

Search SkillsYouNeed:

Interpersonal Skills:

• A - Z List of Interpersonal Skills
• Interpersonal Skills Self-Assessment
• Communication Skills
• Emotional Intelligence
• Conflict Resolution and Mediation Skills
• Customer Service Skills
• Team-Working, Groups and Meetings
• Decision-Making and Problem-Solving
• Effective Decision Making
• Decision-Making Framework
• Introduction to Problem Solving
• Identifying and Structuring Problems
• Implementing a Solution and Feedback
• Creative Problem-Solving
• Social Problem-Solving
• Negotiation and Persuasion Skills
• Personal and Romantic Relationship Skills

Subscribe to our FREE newsletter and start improving your life in just 5 minutes a day.

You'll get our 5 free 'One Minute Life Skills' and our weekly newsletter.

We'll never share your email address and you can unsubscribe at any time.

This page continues working through the stages of problem solving as laid out in: Problem Solving - An Introduction .

This page provides detailed information on 'Stage Three' of the problem solving process - finding possible solutions to problems. In group situations this involves finding ways to actively involve everybody - encouraging participation and generating as many ideas and possible solutions as possible.

Stage Three: Possible Solutions

Brainstorming.

Brainstorming is perhaps one of the most commonly used techniques for generating a large number of ideas in a short period of time.  Whilst it can be done individually, it is more often practised in groups.

Before a brainstorming session begins, the leader or facilitator encourages everyone to contribute as many ideas as possible, no matter how irrelevant or absurd they may seem.

There should be lots of large sheets of paper, Post-It notes and/or flip charts available, so that any ideas generated can be written down in such a way that everyone present can see them.

The Rules of Brainstorming

The facilitator should explain the purpose of the brainstorming session (outline the problem/s), and emphasise the four rules of brainstorming that must be adhered to:

Absolutely no criticism of suggestion or person is allowed.  Positive feedback for all ideas should be encouraged.

The aim is to produce as many ideas as possible.

The aim is to generate a sense of creative momentum.  There should be a feeling of excitement in the group with ideas being produced at a rapid pace.  All ideas should be encouraged, regardless of how irrelevant, 'stupid' or 'off the mark' they might seem.

Ideas should cross-fertilise each other, in other words everyone should continually look at the suggestions of the rest of the group and see if these spark any new ideas.  Each person is then feeding off the ideas of the others.

Warming-up exercises encourage participants to get in the right frame of mind for creative thinking.  The exercises should be fun and exciting, with the facilitator encouraging everyone to think up wild and creative ideas in rapid succession.  Possible topics could be: 'What would you wish to have with you if you were stranded on a desert island?' or 'Design a better mousetrap!'

It is better if the warm-up problems are somewhat absurd as this will encourage the uncritical, free-flowing creativity needed to confront the later, real problem.  A time limit of ten minutes is useful for the group to come up with as many ideas as possible, each being written down for all to see.  Remember, the aim is to develop an uncritical , creative momentum in the group.

The definition of the problem arrived at earlier in the problem solving process should be written up, so that everyone is clearly focused on the problem in hand.  Sometimes it may be useful to have more than one definition.

As in the warm-up exercises, a time limit is usually set for the group to generate their ideas, each one being written up without comment from the facilitator.  It helps to keep them in order so the progression of ideas can be seen later.  If the brainstorming session seems productive, it is as well to let it continue until all possible avenues have been explored. However setting a time limit may also instil a sense of urgency and may result in a flurry of new ideas a few minutes before the time runs out.

At the end of the session, time is given to reflect on and to discuss the suggestions, perhaps to clarify some of the ideas and then consider how to deal with them.  Perhaps further brainstorming sessions may be valuable in order to consider some of the more fruitful ideas.

See our page Brainstorming Techniques for lots more ideas on how to use brainstorming effectively.

Divergent and Convergent Thinking

Divergent thinking:.

Divergent thinking is the process of recalling possible solutions from past experience, or inventing new ones.  Thoughts spread out or 'diverge' along a number of paths to a range of possible solutions.  It is the process from which many of the following creative problem solving techniques have been designed.

Convergent thinking:

Convergent thinking is the subsequent process of narrowing down the possibilities to 'converge' on the most appropriate form of action.

The elements necessary for divergent thinking include:

• Releasing the mind from old patterns of thought and other inhibiting influences.
• Bringing the elements of a problem into new combinations.
• Not rejecting any ideas during the creative, problem solving period.
• Actively practicing, encouraging and rewarding the creation of new ideas.

Techniques of Divergent Thinking:

Often when people get stuck in trying to find a solution to a problem, it is because they are continually trying to approach it from the same starting point.  The same patterns of thinking are continually followed over and over again, with reliance placed on familiar solutions or strategies.

If problems can be thought of in different ways - a fresh approach - then previous patterns of thought, biases and cycles may be avoided.

Three techniques of divergent thinking are to:

• Bring in someone else from a different area.
• Question any assumptions being made.
• Use creative problem solving techniques such as 'brainstorming'.

Bring in Someone Else From a Different Area:

While it is obviously helpful to involve people who are more knowledgeable about the issues involved in a problem, sometimes non-experts can be equally, or more valuable. This is because they do not know what the 'common solutions' are, and can, therefore, tackle the problem with a more open mind and so help by introducing a fresh perspective.

Another advantage of having non-experts on the team is that it forces the 'experts' to explain their reasoning in simple terms.  This very act of explanation can often help them to clarify their own thinking and sometimes uncovers inconsistencies and errors in their thinking.

Another way of gaining a fresh viewpoint, if the problem is not urgent, is to put it aside for a while and then return to it at a later date and tackle it afresh. It is important not to look at any of your old solutions or ideas during this second look in order to maintain this freshness of perspective.

Questioning Assumptions:

Sometimes problem solving runs into difficulties because it is based on the wrong assumptions.  For example, if a new sandwich shop is unsuccessful in attracting customers, has it been questioned whether there are sufficient office workers or shoppers in the local area?  Great effort might be spent in attempting to improve the range and quality of the sandwiches, when questioning this basic assumption might reveal a better, if perhaps unpopular, solution.

Listing assumptions is a good starting point.  However, this is not as easy as it first appears for many basic assumptions might not be clearly understood, or seem so obvious that they are not questioned. Again, someone totally unconnected with the problem is often able to offer a valuable contribution to this questioning process, acting as 'devil's advocate', i.e. questioning the most obvious of assumptions.

Such questions could include:

• What has been done in similar circumstances in the past?  Why was it done that way? Is it the best/only way?
• What is the motivation for solving the problem? Are there any influences such as prejudices or emotions involved?

Of course, many assumptions that need to be questioned are specific to a particular problem. Following our previous example:

Continue to: Implementing a Solution and Feedback Social Problem Solving

See also: Project Management Questioning Skills Reflective Practice

• Bipolar Disorder
• Therapy Center
• When To See a Therapist
• Types of Therapy
• Best Online Therapy
• Best Couples Therapy
• Best Family Therapy
• Managing Stress
• Sleep and Dreaming
• Understanding Emotions
• Self-Improvement
• Healthy Relationships
• Student Resources
• Personality Types
• Guided Meditations
• Verywell Mind Insights
• 2023 Verywell Mind 25
• Mental Health in the Classroom
• Editorial Process
• Meet Our Review Board
• Crisis Support

Overview of the Problem-Solving Mental Process

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

Rachel Goldman, PhD FTOS, is a licensed psychologist, clinical assistant professor, speaker, wellness expert specializing in eating behaviors, stress management, and health behavior change.

• Identify the Problem
• Define the Problem
• Form a Strategy
• Organize Information
• Allocate Resources
• Monitor Progress
• Evaluate the Results

Frequently Asked Questions

Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue.

The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything they can about the issue and then using factual knowledge to come up with a solution. In other instances, creativity and insight are the best options.

It is not necessary to follow problem-solving steps sequentially, It is common to skip steps or even go back through steps multiple times until the desired solution is reached.

In order to correctly solve a problem, it is often important to follow a series of steps. Researchers sometimes refer to this as the problem-solving cycle. While this cycle is portrayed sequentially, people rarely follow a rigid series of steps to find a solution.

The following steps include developing strategies and organizing knowledge.

1. Identifying the Problem

While it may seem like an obvious step, identifying the problem is not always as simple as it sounds. In some cases, people might mistakenly identify the wrong source of a problem, which will make attempts to solve it inefficient or even useless.

Some strategies that you might use to figure out the source of a problem include :

• Asking questions about the problem
• Breaking the problem down into smaller pieces
• Looking at the problem from different perspectives
• Conducting research to figure out what relationships exist between different variables

2. Defining the Problem

After the problem has been identified, it is important to fully define the problem so that it can be solved. You can define a problem by operationally defining each aspect of the problem and setting goals for what aspects of the problem you will address

At this point, you should focus on figuring out which aspects of the problems are facts and which are opinions. State the problem clearly and identify the scope of the solution.

3. Forming a Strategy

After the problem has been identified, it is time to start brainstorming potential solutions. This step usually involves generating as many ideas as possible without judging their quality. Once several possibilities have been generated, they can be evaluated and narrowed down.

The next step is to develop a strategy to solve the problem. The approach used will vary depending upon the situation and the individual's unique preferences. Common problem-solving strategies include heuristics and algorithms.

• Heuristics are mental shortcuts that are often based on solutions that have worked in the past. They can work well if the problem is similar to something you have encountered before and are often the best choice if you need a fast solution.
• Algorithms are step-by-step strategies that are guaranteed to produce a correct result. While this approach is great for accuracy, it can also consume time and resources.

Heuristics are often best used when time is of the essence, while algorithms are a better choice when a decision needs to be as accurate as possible.

4. Organizing Information

Before coming up with a solution, you need to first organize the available information. What do you know about the problem? What do you not know? The more information that is available the better prepared you will be to come up with an accurate solution.

When approaching a problem, it is important to make sure that you have all the data you need. Making a decision without adequate information can lead to biased or inaccurate results.

5. Allocating Resources

Of course, we don't always have unlimited money, time, and other resources to solve a problem. Before you begin to solve a problem, you need to determine how high priority it is.

If it is an important problem, it is probably worth allocating more resources to solving it. If, however, it is a fairly unimportant problem, then you do not want to spend too much of your available resources on coming up with a solution.

At this stage, it is important to consider all of the factors that might affect the problem at hand. This includes looking at the available resources, deadlines that need to be met, and any possible risks involved in each solution. After careful evaluation, a decision can be made about which solution to pursue.

6. Monitoring Progress

After selecting a problem-solving strategy, it is time to put the plan into action and see if it works. This step might involve trying out different solutions to see which one is the most effective.

It is also important to monitor the situation after implementing a solution to ensure that the problem has been solved and that no new problems have arisen as a result of the proposed solution.

Effective problem-solvers tend to monitor their progress as they work towards a solution. If they are not making good progress toward reaching their goal, they will reevaluate their approach or look for new strategies .

7. Evaluating the Results

After a solution has been reached, it is important to evaluate the results to determine if it is the best possible solution to the problem. This evaluation might be immediate, such as checking the results of a math problem to ensure the answer is correct, or it can be delayed, such as evaluating the success of a therapy program after several months of treatment.

Once a problem has been solved, it is important to take some time to reflect on the process that was used and evaluate the results. This will help you to improve your problem-solving skills and become more efficient at solving future problems.

A Word From Verywell​

It is important to remember that there are many different problem-solving processes with different steps, and this is just one example. Problem-solving in real-world situations requires a great deal of resourcefulness, flexibility, resilience, and continuous interaction with the environment.

Get Advice From The Verywell Mind Podcast

Hosted by therapist Amy Morin, LCSW, this episode of The Verywell Mind Podcast shares how you can stop dwelling in a negative mindset.

Follow Now : Apple Podcasts / Spotify / Google Podcasts

You can become a better problem solving by:

• Practicing brainstorming and coming up with multiple potential solutions to problems
• Being open-minded and considering all possible options before making a decision
• Breaking down problems into smaller, more manageable pieces
• Asking for help when needed
• Researching different problem-solving techniques and trying out new ones
• Learning from mistakes and using them as opportunities to grow

It's important to communicate openly and honestly with your partner about what's going on. Try to see things from their perspective as well as your own. Work together to find a resolution that works for both of you. Be willing to compromise and accept that there may not be a perfect solution.

Take breaks if things are getting too heated, and come back to the problem when you feel calm and collected. Don't try to fix every problem on your own—consider asking a therapist or counselor for help and insight.

If you've tried everything and there doesn't seem to be a way to fix the problem, you may have to learn to accept it. This can be difficult, but try to focus on the positive aspects of your life and remember that every situation is temporary. Don't dwell on what's going wrong—instead, think about what's going right. Find support by talking to friends or family. Seek professional help if you're having trouble coping.

Davidson JE, Sternberg RJ, editors.  The Psychology of Problem Solving .  Cambridge University Press; 2003. doi:10.1017/CBO9780511615771

Sarathy V. Real world problem-solving .  Front Hum Neurosci . 2018;12:261. Published 2018 Jun 26. doi:10.3389/fnhum.2018.00261

By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

Critical & Creative Thinking - OER & More Resources: IDEAL problem solving

• Self evaluation
• Creating goals
• Creating personal mission statement
• Creative Thinking
• Problem Solving
• IDEAL problem solving
• CRITICAL THINKING
• Critical Thinking Tips
• Logic Terms
• Logic Traps
• Free OER Textbooks
• More Thinking: OER
• Ethics - OER Textbooks
• Evidence-Based Critical Thinking
• BELIEFS & BIAS
• Limits of Perception
• Reality & Assumptions
• Stereotypes & Race
• MAKING YOUR CASE
• Argument (OER)
• Inductive Arguments
• Information Literacy: Be Savvy about your Sources
• Persuasive Speaking (OER)
• Philosophy & Thinking
• WiPhi Philosophy Project
• Browse All Guides

VM: I had to inter-library loan this item to read the original content.  This is highly cited throughout literature, so I wanted to have a good grasp on what it covered.  Here are my notes and commentary:

•  Full text From TNtech.edu: "Ideal Problem Solver, 2 ed." (c) 1984, 1993 more... less... Thanks to Center for Assessment & Improvement of Learning - Reports & Publications"
• Full text from ERIC: The IDEAL Workplace: Strategies for Improving Learning, Problem Solving, and Creativity
• Show your support: The Ideal Problem Solver: A Guide to Improving Thinking, Learning, and Creativity Second Edition

The reason you should learn the IDEAL method is so you don't need to avoid problems.  The more know about and practice problem solving, the easier it gets.  It is learnable skill. It also prompts you to look for problems and solutions instead of just doing things the same old way.

Improvement of problem solving skills.  

Model for analyzing the processes that underlie effective problem solving.

IDEAL Model for improving problem solving (Verbatim copy of Fig 2.1; p.12)

I = Identifying the problem.

D = Define and represent the problem.

E = Explore possible strategies.

A = Act on the strategies.

L = Look back and evaluate the effects of your activities.

ELABORATION:

I = Identifying that there is a problem that, once described as a problem, may be solved or improved.

D = Define and represent the problem.  Draw it instead of trying to imagine it.

E = Explore possible strategies & alternative approaches or viewpoints. 

General strategies: Break problem down into small simple problems. Working a problem backwards. Build scale model Try simulation experiment, with smaller or simpler sets.

A = Act on the strategies. Try, then reflect or recall. Actively try learning strategy.

L = Look back and evaluate the effects of your activities. Look at results of learning strategy used: Does it work to allow full recall?

"Many students make the mistake of assuming that they have "learned" adequately if the information seems to make sense as they read it in a textbook or hear it in a lecture."    (p. 23" Must  use or practice, recall, or paraphrase - in order to evaluate effectiveness of learning.  

Math: Do example problems before looking at solution to practice concepts.  Look at solution to see where you went wrong (or not). 

Don't let the test be the first time you evaluate your understanding of material

Problem identification and definition.

Proof of concept - act/look/evaluate.

To find an answer to a problem, you can dig deeper, or dig somewhere else.  

Question assumptions about limits  The old - think outside the box- strategy.

When memorizing, know what you need to remember  Definitions?  Concepts? Graphs?  Dates?  each teacher has different priorities...ask them what to focus on

Ways to solve problem of learning new information.

Techniques for improving memory.

Short term meomory

Long term memory

Remembering people's names

Studying for an essay test.

Using cues to retrieve information.  For example, you can remember IDEAL first and that will help you reconstruct the idea of how to solve problems.

Some strategies for remembering information:

Make a story full of memorable images.  

Funny obnoxious "vivid images" or "mental pictures" are more memorabl e. (Ex: random words in a list, passwords, people's names. Banana vomit haunts me.)

Rehearse over and over - over learn.   (Ex: Memorizing a phone number 867-5309 )

Rehearse words in groups - chunking. (Ex: Memorizing a part in a play, poems, pledges, short stories.)

Organize words into conceptual categories - Look for unifying relationships. (Recall, order not important. Ex: Shopping list, points in an essay.)

Look for similarities and coincidences in the words themselves. (Ex: How many words have e's, or 2 syllables, or have pun-ishing homonyms)

The feet that use the manual transmission car pedals are, from left to right: ​ C ( L eft-foot) utch , the  B( R ight-foot) ake , and the  A ccelerato ( R ight-foot)

Does order mimic alphabetical order? The manual transmission car pedals are, from left to right, the C lutch, the B rake, and the A ccelerator )   

Use Acronyms I dentify D efine ​E xplore A ct ​L ook

Acronym- easily remembered word: FACE

Acrostic- easily remembered phrase:    E very G ood B oy D eserves F udge

• Modified image source: Commons.wikimedia.org

Don't waste time studying what you already know

Image - Name Strategy:

What is unique about the person?  What is unique about their name?

Find a relationship between the two.

Other Pairing Strategies:

method of loci: arranging words to be remembered in association with familiar location or path .

Peg-word method: arranging words to be remembered in association with number order or alphabet letter order .

Strategies to comprehend new information.

more difficult than

Strategies to memorize new information.

Learning with understanding - comprehending new information.

Knowledge of CORE CONCEPTS in a field SIMPLIFIES problem solving. 

Ways to approach a problem of learning information that seems to be arbitrary:

Over-learn:  rehearse the facts until they are mastered.  2+2=4

Find relationships between images or words that are memorable: story telling, silmilarieties, vivid images, pegging, etc.

When a concept seems unclear, learn more about it.

Memory- can be of seemingly arbitrary words or numbers: ROTE (Ex. Facts and relationships) appearance

Comprehension - is understanding significance or relationships or function

Novices often forced to memorize information until they learn enough (related concepts and context) to understand it.

The mere memorization of information rarely provides useful conceptual tools that enable one to solve new problems later on. (p. 61,69)

Taking notes will not necessarily lead to effective recall prompts. How do you know when you understand material? Self-test by trying to explain material to another person.That will expose gaps in understanding.

Recall answers or solve problems out of order to be sure you know which concepts to apply and why.

Look at mistakes made as soon as possible, and learn where you went wrong.

Uses of information require more or less precision in understanding, depending on context. (A pilot must know more about an airplane than a passenger.)

Evaluation basics: evaluate factual claims look for flaws in logic question assumptions that form the basis of the argument

Correlation does not necessarily prove cause and effect.

Importance of being able to criticize ideas and generate alternatives.

Strategies for effective criticism.

Strategies for formulating creative solutions.

Finding/understanding implicit assumptions that hamper brainstorming.

Strategies for making implicit assumptions explicit.

"The uncreative mind can spot wrong answers, but it takes a creative mnd to spot wrong questions ." Emphasis added. - Anthony Jay, (p.93)

Making implicit assumptions explicit: look for inconsistencies question assumptions make predictions analyze worst case get feedback & criticism from others

Increase generation of novel ideas: break down problem into smaller parts analyze properties on a simpler level use analogies use brainstorming give it a rest, sleep on it don't be in a hurry, let ideas incubate: ​talk to others, read, keep the problem in the back of your mind try to communicate your ideas as clearly as possible, preferably in writing. attempting to write or teach an idea can function as a discovery technique

Strategies for Effective Communication

What we are trying to accomplish (goal)

Evaluating communication fro effectiveness:

Identify and Define: Have you given audience basis to understand different points of view about a topic? Different problem definitions can lead to different solutions. Did you Explore pros and cons of different strategies? Did you take Action and then Look at consequences? Did you organize your content into main points that are easy to identify and remeber?

Did you use analogies and background information to put facts into context?

Did you make sure your facts were accurate and did you avoid making assumptions?Always check for logical fallacies and inconsistencies.  Did you include information that is novel and useful, instead of just regurgitating what everyone already knows?

After you communicate, get feedback and evaluate your strategies.  Look for effects, and learn from your mistakes.  (p. 117)

Identify and Define what (problem) you want to communicate, with respect to your audience and your goals. Explore strategies for communicating your ideas.Act - based on your strategies. Look at effects.

Summaries of Useful  Attitudes and Strategies: Anybody can use the IDEAL system to improve their problem solving skills.

Related Resources:

• Teaching The IDEAL Problem-Solving Method To Diverse Learners Written by: Amy Sippl
• << Previous: Problem Solving
• Next: CRITICAL THINKING >>
• Last Updated: Mar 13, 2024 3:04 PM
• URL: https://library.fvtc.edu/Thinking

About Us • Contact Us • FVTC Terms of Service • Sitemap FVTC Mission, Vision, Values & Purposes • FVTC Privacy Statement • FVTC Library Services Accessibility Statement DISCLAIMER: Any commercial mentions on our website are for instructional purposes only. Our guides are not a substitute for professional legal or medical advice. Fox Valley Technical College • Library Services • 1825 N. Bluemound Drive • Room G113 Appleton, WI 54912-2277 • United States • (920) 735-5653 © 2024 • Fox Valley Technical College • All Rights Reserved.

The https://library.fvtc.edu/ pages are hosted by SpringShare. Springshare Privacy Policy.

• Professional Services
• Creative & Design
• See all teams
• Project Management
• Workflow Management
• Task Management
• Resource Management
• See all use cases

Apps & Integrations

• Microsoft Teams
• See all integrations

Explore Wrike

• Book a Demo
• Take a Product Tour
• Start With Templates
• Customer Stories
• ROI Calculator
• Find a Reseller
• Mobile & Desktop Apps
• Cross-Tagging
• Kanban Boards
• Project Resource Planning
• Gantt Charts
• Custom Item Types
• Dynamic Request Forms
• Integrations
• See all features

Learn and connect

• Resource Hub
• Educational Guides

Become Wrike Pro

• Submit A Ticket
• Help Center
• Premium Support
• Community Topics
• Training Courses
• Facilitated Services
• Collaboration

Top 15 Problem-Solving Activities for Your Team to Master

May 27, 2022 - 10 min read

Some people see problems as roadblocks, others see them as opportunities! Problem-solving activities are a great way to get to know how members of your team work, both individually and together. It’s important to teach your team strategies to help them quickly overcome obstacles in the way of achieving project goals.

In this article, you’ll explore 15 problem-solving activities designed to enhance collaboration and creativity. Additionally, if you want to discuss the insights and outcomes with your team after the activities, you can use Wrike’s actionable meeting notes template. This template allows you to record meeting discussions, assign action items, and ensure that everyone is on the same page.

The importance of problem-solving skills in today’s workplace

According to a 2019  report by McKinsey , soft skills are increasingly important in today's world — and problem-solving is the top area in which skills are lacking. A company or team’s success weighs heavily on the willingness of managers to help employees improve their problem-solving abilities. Team building activities targeting focus areas like communication and collaboration, adaptability, or strengthening decision-making techniques help.

All problem-solving processes start with identifying the problem. Next, the team must assess potential courses of action and choose the best way to tackle the problem. This requires a deep understanding of your team and its core strengths. A problem-solving exercise or game helps identify those strengths and builds problem-solving skills and strategies while having fun with your team.

Problem-solving games aren't for just any team. Participants must have an open mind and accept all ideas and solutions . They must also have an Agile mindset and embrace different structures, planning, and processes. Problems usually arise when we least expect them, so there's no better way to prepare than to encourage agility and flexibility.

Another aspect to keep in mind when engaging in problem-solving games and activities: There are no winners or losers. Sure, some games might end with a single winner, but the true goal of these exercises is to learn how to work together as a team to develop an Agile mindset. The winning team of each game should share their strategies and thought processes at the end of the exercise to help everyone learn.

Here’s a list of fun problem-solving activity examples to try with your team. From blindfolds to raw eggs, these problem-solving, team-building activities will have your team solving problems faster than Scooby and the gang.

Classic team-building, problem-solving activities

1. a shrinking vessel.

Helps with: Adaptability

Why adaptability is important for problem-solving: Adaptability is highly associated with cognitive diversity, which helps teams solve problems faster , according to the Harvard Business Review. Innovation and disruption are happening faster than ever before . People, teams, and organizations that can adapt will come out on top.

What you’ll need:

• A rope or string

Instructions:

1. Using the rope, make a shape on the floor everyone can fit into.

2. Slowly shrink the space over 10-15 minutes.

3. Work together to figure out how to keep everyone within the shrinking boundaries.

2. Marshmallow Spaghetti Tower

Helps with: Collaboration

Why collaboration is important for problem-solving: “Collectively, we can be more insightful, more intelligent than we can possibly be individually,” writes Peter Senge in The Fifth Discipline . We can solve problems better as a team than we can alone, which means developing your team’s collaboration skills will lead to better problem-solving outcomes.

What you’ll need (per team):

• 20 sticks of uncooked spaghetti
• 1 roll of masking tape
• 1 yard of string
• 1 marshmallow

1. The goal of this exercise is to see which team can use the materials provided to build the tallest tower within an allotted time period. The tower must be able to stand on its own.

2. To make this exercise more challenging, try adding a marshmallow to the top of the tower. This team problem-solving exercise helps people think on their toes while building camaraderie and leadership.

3. Egg Drop

Helps with: Collaboration, decision-making

Why decision-making is important for problem-solving: Making decisions isn’t easy , but indecision leads to team paralysis, stagnant thinking, and unsolved problems. Decision-making activities help your team practice making quick, effective choices. Train your team’s decision-making muscles and they will become more adept at problem-solving.

• A carton of eggs
• Basic construction materials such as newspapers, straws, tape, plastic wrap, balloons, rubber bands, popsicle sticks, etc., tarp, or drop cloth
• A parking lot, or some other place you don’t mind getting messy!

1. Each team gets an egg and must select from the construction materials.

2. Give everyone 20-30 minutes to construct a carrier for the egg and protect it from breaking.

3. Drop each egg carrier off a ledge (i.e. over a balcony) and see whose carrier protects the egg from breaking.

4. If multiple eggs survive, keep increasing the height until only one egg is left.

4. Stranded

Helps with: Communication, decision-making

Why communication is important for problem-solving: More employees work remotely than ever before. Good communication skills are vital to solving problems across  virtual teams . Working on communication skills while your team is together will help them solve problems more effectively when they’re apart.

Here's the setting: Your team has been stranded in the office. The doors are locked, and knocking down the doors or breaking the windows is not an option. Give your team 30 minutes to decide on ten items in the office they need for survival and rank them in order of importance. The goal of the game is to have everyone agree on the ten items and their rankings in 30 minutes.

Creative problem-solving activities

Helps with: Communication

What you'll need:

1. Divide everyone into small teams of two or more.

2. Select an overseer who isn't on a team to build a random structure using Lego building blocks within ten minutes.

3. The other teams must replicate the structure exactly (including size and color) within 15 minutes. However, only one member from each group may look at the original structure. They must figure out how to communicate the size, color, and shape of the original structure to their team.

4. If this is too easy, add a rule that the member who can see the original structure can't touch the new structure.

• A lockable room
• 5-10 puzzles or clues (depending on how much time you want to spend on the game)

1. The goal of this exercise is to solve the clues, find the key, and escape a locked room within the time allotted.

2. Hide the key and a list of clues around the room.

3. Gather the team into the empty room and "lock" the door.

4. Give them 30 minutes to an hour to find the key using the clues hidden around the room.

7. Frostbite

Helps with: Decision-making, adaptability

• A blindfold
• 1 packet of construction materials (such as card stock, toothpicks, rubber bands, and sticky notes) for each team
• An electric fan

Instructions:  Your employees are Arctic explorers adventuring across an icy tundra! Separate them into teams of four or five and have them select a leader to guide their exploration. Each team must build a shelter from the materials provided before the storm hits in 30 minutes. However, both the team leader’s hands have frostbite, so they can’t physically help construct the shelter, and the rest of the team has snow blindness and is unable to see. When the 30 minutes is up, turn on the fan and see which shelter can withstand the high winds of the storm.

8. Minefield

• An empty room or hallway
• A collection of common office items

1. Place the items (boxes, chairs, water bottles, bags, etc.) around the room so there's no clear path from one end of the room to the other.

2. Divide your team into pairs and blindfold one person on the team.

3. The other must verbally guide that person from one end of the room to the other, avoiding the "mines."

4. The partner who is not blindfolded can't touch the other.

5. If you want to make the activity more challenging, have all the pairs go simultaneously so teams must find ways to strategically communicate with each other.

9. Blind Formations

1. Have the group put on blindfolds and form a large circle.

2. Tie two ends of a rope together and lay it in a circle in the middle of the group, close enough so each person can reach down and touch it.

3. Instruct the group to communicate to create a shape with the rope — a square, triangle, rectangle, etc.

4. If you have a very large group, divide them into teams and provide a rope for each team. Let them compete to see who forms a particular shape quickest.

Quick and easy problem-solving activities

10. line up blind.

1. Blindfold everyone and whisper a number to each person, beginning with one.

2. Tell them to line up in numerical order without talking.

3. Instead of giving them a number, you could also have them line up numerically by height, age, birthday, etc.

11. Reverse Pyramid

Helps with: Adaptability, collaboration

1. Have everyone stand in a pyramid shape, horizontally.

2. Ask them to flip the base and the apex of the pyramid moving only three people.

3. This quick exercise works best when smaller groups compete to see who can reverse the pyramid the fastest.

12. Move It!

• Chalk, rope, tape, or paper (something to mark a space)

1. Divide your group into two teams and line them up front to back, facing each other.

2. Using the chalk, tape, rope, or paper (depending on the playing surface), mark a square space for each person to stand on. Leave one extra empty space between the two facing rows.

3. The goal is for the two facing lines of players to switch places.

4. Place these restrictions on movement:

• Only one person may move at a time.
• A person may not move around anyone facing the same direction.
• No one may not move backward.
• A person may not move around more than one person on the other team at a time.

13. Human Knot

1. Have everyone stand in a circle, and ask each person to hold hands with two people who aren’t directly next to them.

2. When everyone is tangled together, ask them to untangle the knot and form a perfect circle — without letting go of anyone's hand.

Our last two problem-solving activities work best when dealing with an actual problem:

14. Dumbest Idea First

Helps with: Instant problem-solving

1. "Dumb" ideas are sometimes the best ideas. Ask everyone to think of the absolute dumbest possible solution to the problem at hand.

2. After you have a long list, look through it and see which ones might not be as dumb as you think.

3. Brainstorm your solutions in Wrike. It's free and everyone can start collaborating instantly!

15. What Would X Do

1. Have everyone pretend they're someone famous.

2. Each person must approach the problem as if they were their chosen famous person. What options would they consider? How would they handle it?

3. This allows everyone to consider solutions they might not have thought of originally.

Looking for more team-building and virtual meeting games? Check out these virtual icebreaker games or our  Ultimate Guide to Team Building Activities that Don't Suck.

Additional resources on problem-solving activities

• Problem-Solving Model : Looking for a model to provide a problem-solving structure? This detailed guide gives you the tools to quickly solve any problem.
• The Simplex Process:  Popularized by Min Basadur's book, The Power of Innovation , the Simplex Process provides training and techniques for each problem-solving stage. It helps frame problem-solving as a continuous cycle, rather than a “one and done” process.
• Fun Problem-Solving Activities and Games : Looking for more ideas? Check out this list of interesting and creative problem-solving activities for adults and kids!
• The Secret to Better Problem-Solving:  This article provides tips, use cases, and fresh examples to help you become a whiz at solving the toughest problems.

How to organize problem-solving activities with Wrike

If you want to make problem-solving activities more effective, consider using team collaboration software such as Wrike. 

Wrike’s pre-built actionable meeting notes template helps you keep track of meeting discussions, assign action items, and keep everyone in the loop. It’s an effective tool to streamline your problem-solving sessions and turn insights into real projects.

Brianna Hansen

Brianna is a former Content Marketing Manager of Wrike. When she’s not writing about collaboration and team building games, you’ll find her in the kitchen testing out the latest recipes, sharing her favorite wine with friends, or playing with her two cats.

Related articles

7 Teamwork Terrors and How to Conquer Them

Since the dawn of man, teamwork and cooperation has been the preferred method of getting things done. From the pyramids of Giza to the Golden Gate Bridge, we rely heavily on teams of engineers and architects to create such majestic masterpieces. However, where there is teamwork, there is work required to be a team. Too many voices and conflicting opinions can lead to a giant headache and bring productivity to a grinding halt. Throw in egos, politics, and laziness and you've got a recipe for disaster. Here are 7 barriers that harm the harmony of your team: 1. Anchoring Have you ever been part of a group brainstorming session where, once two or three ideas have been shared, new ideas stop flowing and the group sort of shuts down? That’s anchoring. Teams get mentally stuck on the first few ideas and stop thinking of new solutions. Avoid the anchoring trap with these 7 brainstorming tricks, including brain writing. Be sure to keep all types of workers in mind with team building exercises for remote workers, so everyone feels included in the creative conversation. 2. Groupthink This teamwork barrier occurs when a majority of the group conforms to one idea despite their own concerns and insights, perhaps due to laziness, fear of judgement, time limitations, or being subjected to peer pressure from other members of the group. Because this is another common brainstorming risk, techniques like Stepladder and Round Robin brainstorming encourage everyone in the group to share their thoughts before settling on a course of action. 3. Social Loafing "If I don't get around to it, then someone on my team will just do it for me." If you've said this to yourself, then you're guilty of social loafing. Don't pat your lazy self on the back quite yet, you might have just cost your team some valuable productivity! Social loafing is the act of putting in less effort for a team project than you would for a solo task. This forces other team members to pick up the slack and possibility grow to resent you. One way to avoid this is by breaking a project into individual tasks and holding each team member accountable for certain steps. See how Wrike can help you assign tasks and delegate big projects. 4. Unresolvable Conflict Even the most successful teams sometimes experience conflict due to differences in opinion, perspectives, and experiences. However, if there is no way to resolve the conflict, then conflict harms your project's outcome. Unresolvable conflict can be caused by unclear goals and expectations for the project at hand, so avoid it by clearly communicating goals with the team and helping everyone understand their role. 5. Confirmation Bias Confirmation bias is the tendency to only accept information or evidence that confirms your own preconceptions. This bias can quickly become a roadblock when trying to iron out team conflict or justify a decision, and it can potentially lead to the Halo/Horn Effect (see below) and compromise good decision-making. To ward off this bias, challenge your beliefs and play devil's advocate. The Six Thinking Hats technique can also help you see a different perspective on the issue. 6. Halo/Horn Effect The way you perceive an individual strongly affects how you interact with them. If they made a poor first impression, or an offhand comment rubbed you the wrong way, you may have a subconscious bias against them. When that individual voices an opinion, you might automatically be more critical than you normally would. This can work to the opposite effect too. When someone you like shares their opinion, you might have a tendency to agree. When making big team decisions, try to be aware of this bias and focus on the best outcome for the team. 7. Overconfidence Effect Your perceptions and experiences inevitably shape who you are — but they can also lead to subtle mental biases that result in flawed decision making. The Overconfidence Effect happens when you accept or reject an idea based purely off a hunch with no evidence to back you up. (In fact, studies show that entrepreneurs are more likely to fall for this mental fallacy, rejecting others' ideas because of the false belief that they know what's best.) Don't fall for this mental trap! Always research new information and seek objective evidence to combat confirmation bias (and hopefully learn something new as well). What other teamwork barriers have you experienced? We'd love to hear how you resolved your teamwork troubles in the comments!

13 Awesome Team-Building Games (Infographic)

Whether you want to do new hire orientation icebreakers or just bond your team closer together, check out our list of awesome team building games that you and your team will want to play over and over again.

6 Different Team Effectiveness Models to Understand Your Team Better

Understanding these 6 team effectiveness models can help you figure out which model to adopt for your own team. Or it may simply help shed light into what's working in your own group, and how to help improve what's lacking.

Get weekly updates in your inbox!

You are now subscribed to wrike news and updates.

Let us know what marketing emails you are interested in by updating your email preferences here .

Sorry, this content is unavailable due to your privacy settings. To view this content, click the “Cookie Preferences” button and accept Advertising Cookies there.

• Virtual Experiences
• In-Person Experiences
• Hybrid Experiences
• Social Calendar [New]
• Experience FAQ
• Features & Benefits
• How Pricing Works
• Client Testimonials
• Happiness Guarantee
• Blog Articles
• Video Library
• View Experiences

Problem Solving Games, Activities & Exercises for Adults

Here is our list of the best problem solving games, activities and exercises for adults.

Problem solving games are activities that require players to use critical thinking skills to solve puzzles. Example activities include escape rooms, Sudoku, and murder mysteries. The purpose of these exercises is to sharpen reasoning and decision-making skills in group settings and to do team building with employees.

These activities are a subset of remote team games , found in problem solving books , and are similar to team puzzles , team building brain teasers and team riddles .

This article contains:

• team building problem solving activities for employees
• free problem solving games for adults
• virtual problem solving activities for students
• group problem solving activities
• problem solving team builders

Here we go!

List of problem solving games & activities

From word and number puzzles to role-playing games, here is a list of inexpensive and free problem solving team builders that help groups practice the art of critical thinking and compromise.

1. Espionage! (Team Favorite)

For an exciting game of social deduction, check out Espionage! This thrilling experience will put your team’s wits and instincts to the test.

Espionage! offers the following:

• a 90-minute session led by an experienced host
• undercover teams of agents and spies
• challenging puzzles, tasks, and maneuvers
• team conversations to help uncover secret identities

The best part is we will bring all the necessary game materials to your preferred location. If you are interested in boosting communication and critical-thinking skills within your team, then consider Espionage!

Learn more about Espionage!

2. Art Heist: The Vanishing of Van Gogh (Hosted)

You can turn your team into skilled detectives with Art Heist: The Vanishing of Van Gogh! In this captivating mystery, participants will locate the stolen artwork, The Bedroom .

Key features of this experience include:

• a 90-minute adventure led by a world-class host
• detailed puzzles, clues, and mysteries to unravel
• trails of evidence and hidden secrets
• group discussions to find the art

Additionally, you can include a cocktail kit to spice up your event. Through Art Heist, you will enhance your team’s ingenuity and problem-solving skills!

Learn more about Art Heist: The Vanishing of Van Gogh .

Get our free team building toolbox

• icebreaker games
• bingo cards

3. War of the Wizards (Popular)

With War of the Wizards, teams roleplay as minions of powerful wizards to vanquish forces of evil. Participants will play thrilling games and go on a quest to restore harmony to the realm!

War of the Wizards offers the following:

• a 90-minute journey guided by a distinguished host
• immersive storytelling that transports players into a magical realm
• engaging activities like world-building, role-playing games, and storytelling
• opportunities for forming alliances, facing challenges, and going on quests

Through the power of imagination and teamwork, your team can overcome tasks and participate in an epic fantasy battle. To improve communication and bonds, include War of the Wizards in your agenda!

Learn more about War of the Wizards .

Sudoku is one of the most popular free problem solving games for adults. The objective of this game is to fill each box of a 9×9 grid so that every row, column, and letter contains each number from one to nine. The puzzle makes a great team challenge. To play Sudoku on Zoom, screen share the game board. Then, turn on the annotation features. Using the add text functions, participants can fill in the numbers on the grid.

We made a starter puzzle you can use in your next meeting or virtual team bonding session:

Here are more online Sudoku puzzles .

5. Crossword puzzles

Crossword puzzles are word games that ask players to fill in words based on clues. Words interconnect, and players must think critically about the surrounding words to select the right phrase for the space.

You can use an online crossword puzzle maker to create a custom puzzle. Here are a few themes you may want to consider:

• teammates’ tastes and interests
• company knowledge and history
• industry terms and trends

Or, create a miscellaneous puzzle just for fun.

We made a sample puzzle you can use for your game:

To complete puzzles during online meetings, you can use the share screen function and add text through annotations.

Or, subscribers can play the New York Times’ daily crossword puzzle virtually . Dictionary.com also offers a free daily online crossword puzzle .

Check out more vocabulary games .

6. Online Escape Rooms

Escape rooms are timed games that get groups working together to solve puzzles. Traditionally, players enter a locked room and must complete all puzzles in an hour or two to unlock the door. However, groups can also play escape rooms online.

Digital escape rooms typically come in one of two forms: in a Zoom room and led by a host, or in a choose-your-own adventure format via Google Forms or websites. To play escape rooms virtually, enter a video meeting and follow the prompts, or screen share the Google Form and work out the puzzles together.

Check out our full list of online escape rooms .

7. Murder Mysteries

Murder Mysteries are story-based games that ask players to take on the roles of suspects or detectives while trying to identify a killer. These games often involve reading lines from a script, searching for clues, and occasionally solving puzzles to get hints.

These games make participants pay attention to conversations, analyze other characters’ behavior, and search for hidden meaning in the script. Players must use their powers of observation and logic to unravel the mystery.

Check out our list of Zoom murder mystery games .

8. Treasure Hunts

Treasure hunts are scavenger hunts with intention. While virtual scavenger hunts often ask players to collect random items, treasure hunts require participants to locate clues that lead to other prompts and hints. The game typically ends with players finding a treasure or solving a mystery, sometimes both.

The treasure hunt can have a specific theme such as secret agent missions or a hunt for pirate treasure, or you can run a more general hunt. Teammates can either compete simultaneously via Zoom call, or can play the hunt on an app individually and compete to beat each other’s scores.

Check out our list of treasure hunt apps .

9. Poem or story challenge

Most team building problem solving activities for employees revolve around science, math, and logic. Poem/story challenges rely on writing skills and are sure to appeal to the language lovers on your team.

Each player receives a limited word bank to use to create a story or poem. Then, players have a few minutes to craft their pieces. Afterward, everyone reads out or screen shares their creations.

Here are a few word challenge activities you can do remotely:

• Found poems or stories : Participants make poems or stories out of words they find by visiting websites, searching emails, glancing out the window, or taking a walk or drive around the neighborhood.
• Random word generators : Teammates use a random word generator to populate a word bank, and must use each word in the poem or story.
• Poetry magnets : Group members make poems using poetry magnets. You can send poetry magnet sets to employees and assemble the verses on a cookie pan during a Zoom call. Or, teammates can play with poetry magnets online .
• Page poems: Participants receive one page of a book or magazine, and must make a poem or story by blocking out other words so only the chosen text remains visible. This activity is part storytelling, part art, since story crafters can illustrate the pages as part of the design.
• Ransom note stories or poems : Players cut out letters from magazines and must form new words to make poems and stories. Or, players can receive a mix of random letters, form words, and run the text through a ransom note generator .

These activities are suitable for teams and individual players.

10. Moral challenge

Some problems are ethical rather than factual. Moral judgment plays just as important a role in the decision-making process as technical prowess. Players can flex their moral problem-solving skills by tackling ethical dilemmas or social puzzles.

Here are some social problem solving games online:

• Moral machine
• Scruples – the game of moral dilemmas
• Morality play

To play these games, either download the apps, or pull up the website and then screen share the prompts. These games are best played when discussed as a group, because the more belief systems and opinions, the harder an issue is to resolve. These exercises provide practice for real-life conflict resolution.

You can find similar challenges on our list of online personality tests .

11. Frostbite

Frostbite is a group game that hones team leaders’ communication skills while sharpening teammates’ listening and cooperation skills. The premise behind the game is that a group of explorers gets caught in a snowstorm and must build a shelter. Frostbite has paralyzed the leaders’ hands and snow-blinded the rest of the team. The leader must give the team instructions to build a tent that can resist arctic winds.

To play Frostbite, each teammate wears a blindfold. Then, the leader gives directions. Once the structures are complete, players turn on a fan to test whether tents can withstand the wind.

Frostbite is usually an in-person game, however you can also play virtually. In the remote version of the game, teammates construct tents out of cards and tape, while the leader surveys the scene on screen.

This exercise demonstrates the challenges of leading remotely, as teams need to operate with minimal oversight or supervisor observation. Therefore, instructions need to be clear and direct to be effective.

Check out more team building games .

12. Virtual Hackathons

Hackathons are events where participants have a set amount of time to design and pitch a new product or solution. This type of event originated in the programming world and is often used to create new apps, however you can apply the game to any industry or school subject.

Virtual hackathons are online versions of the event. Teams enter the competition, then work with each other via virtual meeting software or remote work communication platforms to design the solution. At the end of the competition, teams pitch ideas to a panel of judges and a winner is decided.

To run a virtual hackathon, first announce the theme of the event and collect sign-ups. So that no teams work ahead, hint at the general idea of the issue, and only explain the precise problem when the event begins. Then, give teams anywhere from a few hours to a few days to complete the project.

Discover more virtual hackathon ideas .

13. Improv games

Improv games are excellent problem solving activities. These exercises force participants to think and respond quickly to keep scenes moving in a logical and entertaining way.

Here are some good problem solving improv games:

Banned words : Performers cannot say certain words. Scene partners will conceive of situations that encourage the actors to use those words, and the actors must find alternatives, such as using synonyms or taking the scene in a new direction.

Scenes from a chat : Audience gives a suggestion for a scene, and players act the scene out. Though it’s a fictional and often ridiculous scenario, actors must react to the situation and solve the problem in order for the scene to end.

Miracle cure : Miracle cure is a quick-moving exercise that follows a simple format. One player declares, “I have a problem.” Another player responds, “I have a….[random object.]” The first player then replies, “great! I can use the [random object] to….” and describes how they will solve the problem.

Check out more problem-solving improv games .

14. Spaghetti Tower

The spaghetti tower is a classic team building game. Participants gather uncooked spaghetti and marshmallows, and must construct the tallest freestanding tower.

During the in-person version, players must construct one tall freestanding tower. However, for the virtual version of the game, players construct individual towers. You can send groups to breakout rooms for the build, then reconvene in the main room for judging. Teams are judged on three main factors: number of towers, height, and uniformity.

This version of the game not only tests the structural integrity of the tower, but also consistency and quality control. This exercise teaches teams to align and collaborate remotely, and produce a consistent product even when far apart.

15. What Would You Do?

What Would You Do? is a simple situational game that challenges participants to react to different circumstances. To play this game, read prompts one by one, and then ask participants to respond with gameplans. You can use the polling or raise hand feature to vote for the best option.

Here are some problem solving scenarios for adults or kids to use in the game:

• Zombies attack and you have to find a place to hide.
• You are at the zoo and the animals escape. Which one do you try to corral back into the pen first?
• After waiting in line for hours, someone cuts in front of you last minute. The person appears to be visually and hearing impaired, and doesn’t notice your protests. An official announces that due to diminishing supply, this individual will be the last in line to be served.
• You are eating a meal with important clients and/or your partner’s parents, and you want to impress. The individuals make you a dish that does not fit within your dietary restrictions, but you do not speak the same language and cannot explain why you do not want to eat.
• An imposter has infiltrated the organization, who looks, speaks, and behaves exactly like you. How do you convince your peers that you are the original?

For similar dilemmas, check out this list of Would You Rather? questions.

16. Desert Island Survival

Desert Island Survival is a game that challenges players to prioritize. The premise is that players have been stranded on an island, and must decide what order to perform survival steps.

Here are the possible actions:

• Set up shelter
• Explore the island
• Try to signal for help
• Make weapons for self-defense
• Build a raft to escape the island
• Start a fire
• Choose a group leader
• Search for other survivors

All group members must agree on the order of the steps. Players should explain the reasoning for the order of each step while ranking the actions.

Another version of the game involves players receiving a list of 15 to 20 items, and selecting five or so to bring to the island. You can also vary the location of the game, substituting remote islands for destinations like outer space or the distant past.

17. Choose Your Own Adventure

Choose Your Own Adventure stories enable readers to determine the outcome of the story by making decisions. Each action has a consequence that takes the tale in a different direction. Participants can try to guess how the story may unfold by talking through the different choices. When completing the activity in a group setting, the majority of the team must agree on an action before moving forward in the story.

There are a few ways to facilitate these activities online:

• Play an online role playing video game
• Watch an interactive movie like Black Mirror: Bandersnatch
• Read from a Choose Your Own Adventure book on Zoom
• Click through a Choose Your Own Adventure platform
• Create your own story using a Google Form

Whichever way you choose to do the exercise, you can use the screen share feature in your virtual meeting software so that listeners can more easily follow along.

18. MacGyver

MacGyver is a show where the hero escapes sticky situations by improvising tools out of unlikely materials. For example, in one episode the hero makes a telescope out of a newspaper, magnifying lens, and a watch crystal.

To play MacGyver, you can either list three to five objects participants can use, or challenge players to use items that are within arms reach.

Simply state a desired end result, such as “a way to open a locked door,” or “a getaway vehicle,” and then ask teams to explain what they will build and how they will build it. To make the activity more collaborative, you can give teams five or ten minutes in breakout rooms to strategize and design a prototype.

19. Dungeons & Dragons

Dungeons & Dragons is a roleplaying game where players pretend to be magical figures and creatures. One player serves as the dungeon master, who guides the game, while the other players pick characters and make decisions to move the story forward. Upon choosing a course of action, players roll a twenty-sided die to determine whether or not the plan succeeds. The game is story-based, the possibilities are nearly limitless, and truly creative problem solving options arise. Also, since gameplay is mostly verbal, Dungeons & Dragons is an easy activity to do over Zoom.

Here are the basic rules for Dungeons & Dragons .

20. Pandemic

Pandemic is a game that pits players against the forces of nature in a race to contain and control disease outbreaks. At the beginning of the game, each player receives a role such as containment specialist or operations expert. Participants must carry out the duties of their roles by choosing appropriate actions. Pandemic is a great game for groups because each team member has a clear part to play, and players must collaborate and work together instead of competing against each other.

To play the game online, you can use a Pandemic game app , or talk through the exercise while one attendee moves and displays pieces on the board.

Note: The subject of this game might hit too close to home for some players, considering recent history. You can find games with similar mechanics that deal with different subject matter, such as Forbidden Island.

Check out more team building board games .

21. Model UN

Model UN is one of the best virtual problem solving activities for students. This exercise casts participants in the role of international diplomats who must negotiate to solve realistic problems. Each player assumes the role of a country ambassador and must form alliances and propose solutions to solve crises.

Here are some sample Model UN scenarios:

• Human rights violation by powerful country
• Food shortage
• Disease epidemic
• Technology privacy violations
• Civil war branching into surrounding countries
• Natural disasters

Depending on the size of the group, participants either take on the part of an entire government of a country, or play a certain role within the government. To carry out the activity on Zoom, players can take turns giving speeches, message other countries privately via the chat, meet in breakout rooms to form alliances or have more intimate discussions, and use the polling feature to vote on propositions.

If politics does not resonate with your group, then you can alter the exercise by applying the same activity structure to a different theme, such as the Justice League, movie characters, business board members, or reality TV stars.

The main purpose of the exercise is to research, talk through problems, and compromise. As long as these elements are present, then the specifics of the setup do not matter.

There are many types of problem solving activities for adults. You can do online problem solving games, which require a different skill set than in-person problem solving. For instance, communication must be much clearer and more abundant when group members are far apart and unable to demonstrate or pick up physical cues.

Though many problem solving games include props and in-person elements, there are many games you can play together online. These exercises work well as educational tools as well as team bonding accelerators. Upon completion, participants are likely to feel a sense of accomplishment and increased confidence. These games are also great practice for real life conflict resolution, creative thinking and team building.

Next check out this list of connection games , this collection of crime-solving games , and this post with conflict resolution games .

We also have a list of the best decision making books and a list of team building problems for work .

Book wildly fun team building events with expert hosts

FAQ: Problem solving activities

Here are common answers to questions about group problem solving activities.

What are problem solving games?

Problem solving games are challenges that ask players to think critically and use logic to overcome issues or answer riddles. Examples include sudoku, murder mysteries, and spaghetti towers. These games are also known as “problem solving exercises”, “problem and solution games” and “group problem solving activities.”

What are the best problem solving games for groups?

The best problem solving games for groups include online escape rooms, moral challenges, and improv games.

What are some good problem solving team building activities for students?

Some good problem solving activities for students include crossword puzzles, choose your own adventure stories, and model UN.

How do you play problem solving games online?

The best way to play problem solving games online is to join a video call meeting to talk through the issue. Using the screen sharing and digital whiteboard features helps participants visualize the problem more clearly. Breakout rooms give teams the chance to discuss the issue more intimately.

Author: Angela Robinson

Marketing Coordinator at teambuilding.com. Team building content expert. Angela has a Master of Fine Arts in Creative Writing and worked as a community manager with Yelp to plan events for businesses.

We lead wildly fun experiences for teams with 1,000,000+ players to date.

4.96 / 5.0 rating on

50,225 Google Reviews

23 genius products that solve every little annoying problem in your life

When you buy through our links, Business Insider may earn an affiliate commission. Learn more

These days, there's seemingly a product for everything . And while it doesn't make sense to fill your home with one-function knick-knacks, sometimes investing in a gadget or accessory makes sense if it eliminates daily inconveniences. 

Whether you want to be outside (but hate the heat wave right now ) or want to wash your hands without dirtying the sink handles in the process , there are plenty of home upgrades that feel subtle but add up to make a huge difference. So whether you want a mess-free pancake mixer , a bike helmet that fits easily in your bag , or an alarm clock that doesn't abruptly wake you up , keep reading to see our favorite products to solve all of life's most annoying problems.

23 products that solve every little problem you have:

A hat that physically cools you down in the heat.

Mission Cooling Performance Hat, available on Amazon, $19.88

If you're bogged down by the current heat waves, this baseball cap gets 23 degrees cooler when you wet it , making it a genius (and affordable) hack for those summer hikes. 

A cheap survival bracelet for any mild hiking emergencies

Atomic Bear Paracord Bracelet, available on Amazon, $10.99

Whether you stumble upon any hiking issues (or just want some peace of mind when you're on a particularly long one), this survival bracelet packs a punch . It comes with a 10-foot paracord, compass, fire starter, and small cutting tool.

A $25 plug that turns your living space into a smart home

Amazon Smart Plug, available on Amazon, $24.99

Simply put, this plug turns any outlet into one that can be voice-controlled, whether it's for your coffee maker or TV . It's especially handy if you live in a big home and want a few more appliances to be hands-free.

A foldable bike helmet to save space

Closca Bike Helmet, available on Amazon, $39.90

One of our favorite bike helmets and best products we've ever tested , this super-lightweight helmet folds down to almost half its size for easy backpack storage.

Clear pop containers for decluttered kitchens

OXO Good Grips 8-Piece POP Container, available on Amazon, $67.95

If half-filled bags of flour are the bane of your existence, these clear, easy-to-use plastic containers are perfect for storing and labeling all your ingredients without having to desperately fumble around your shelves every time you need baking soda.

A longer charging cable for easy bedtime phone use

Native Union Night 10 ft charging cable, available on Amazon, $39.99

Our favorite long charging cable , this one is 10 feet long and comes with a weighted, durable design to last a lot longer than your regular phone charger.

A sleek box to hide your tangled cables

Iron Forge Cable Cable Management Box, available on Amazon, $25.99

A TikTok-famous hack , this cable management box neatly tucks away and hides any messy floor cables for a cleaner look.

A pancake batter mixer for a mess-free breakfast

Whiskware Pancake Batter Dispenser and Mixer, available on Amazon, $16.99

This genius product is huge on TikTok for a reason : all you have to do is add ingredients to the bottle, let the wire whisk device at the bottom mix everything together, and use the nozzle to dispense evenly sized pancakes every time.

A scraper to get rid of stubborn sink grime

WEUPE Razor Blade Scraper Tool, available on Amazon, $9.99

This razor-sharp scraper has made the rounds on TikTok as an easy cleaning hack. It has some weight, making it easy to grip and control as you scrape away the grime that just won't wash off.

Silicone food bags when Tupperware is too clunky

Zip Top Reusable Food Storage Bags, available on Amazon, $38.39

Essentially sturdier Ziploc bags, these TikTok-famous silicone bags are incredibly easy to close and save a lot of space compared to standard Tupperware. They're also freezer- and microwave-friendly.

A beach day changing mat that turns into a bag

Ho Stevie! Durable Wetsuit Changing Mat/Waterproof Dry-Bag, available on Amazon, $19.97

For those who hate having soggy beach clothes in the car , this mat folds up into a waterproof bag when you're done, so your wet swimsuit doesn't dampen up all your other stuff.

A sunrise alarm clock to make waking up less abrupt

Hatch Restore alarm clock, available on Amazon, $129.99

Our favorite customizable sunrise alarm clock , this model can be controlled with an app and has plenty of light and sound options to make waking up even more natural and easy.

An extendable duster to reach every possible corner

OXO Good Grips Microfiber Extendable Duster, available on Amazon, $17.99

This is our favorite duster for one simple reason: it's easily extendable to get all the spots you wouldn't reach otherwise, like ceiling fans or the top part of your blinds.

An under-desk treadmill if you hate sitting at a desk all day

GOYOUTH 2 in 1 Under Desk Electric Treadmill, available on Amazon, $379.99

Our favorite under-desk treadmill , this model is strong and durable for its price and is a great option for anyone working from home who desires more movement.

A sleek, hands-free faucet

Delta Faucet Trinsic Touch Kitchen Faucet, available on Amazon, $598.98

This is our favorite kitchen faucet because of how advanced it is for the price — you can tap the faucet itself to turn it on and off when you have dirty hands. Plus, it has a color-changing LED to indicate water temperature.

A pillow for side-sleepers with neck pain

Eli & Elm Side Sleeper Pillow with Adjustable Filler, available on Amazon, $139.99

If you're a known side-sleeper who wakes up with an achy neck, this adjustable, sturdy pillow gives your neck much-needed support during the night.

Tik-Tok famous cleaning paste

Stardrops Cleaning Paste, available on Amazon, $19.99

The Pink Stuff is all over TikTok because of its versatility — you can use it on everything from white leather sneakers to kitchenware . 

Sustainable alternatives to paper towels

Skoy Cloth Reusable Swedish Dishcloth, available on Amazon, $13.99

If you care about the environment *and* blow through a roll of paper towels every week, these Swedish dishcloths are sustainably made, compostable, and machine washable.

A bagel "guillotine" for easy breakfasts

Hoan The Original Bagel Guillotine Universal Slicer, available on Amazon, $19.99

Besides being really fun to use, this clever device makes it less annoying to slice up bagels — especially if you're making them for a big group.

A bestselling egg cooker for easy eggs, anytime

DASH Rapid Egg Cooker, available on Amazon, $16.99

This $17 egg cooker does it all — it makes hard boiled eggs without boiling water, poaches eggs with almost no work on your end, and creates scrambled eggs and omelettes in a snap.

A cute dispenser to get the right amount of dish soap every time

Soap Daddy, available on The Smile Shop, $12.99

As seen all over TikTok , this little dispenser has an easy push-down feature to get a perfect dollop of soap on your sponge or hands without having to squeeze a near-empty bottle every time.

The comfiest gripper socks for no-slip workouts

Women's Gripper Ankle Socks and Men's Gripper Ankle Socks , available on Bombas, from $15

Whether you need them for yoga class or just your home's hardwood floors , these gripper socks keep you from slipping and also offer an especially comfy fit. 

A motion- and voice-activated trash can you never have to touch

Simplehuman Kitchen Recycling Trash Can with Voice and Motion Sensor, available on Amazon, (currently OOS)

If you're willing to shell out $250 for a garbage can, this one is well worth the money for anyone who *hates* touching the lid. Beyond its hands-free motion and voice controls, it has compartments for both trash and recycling and even a storage space for new liners.

• Main content

100 Day Dream Home

• Bargain Block
• Battle on the Beach
• Battle on the Mountain
• Building Roots
• Celebrity IOU
• Christina on the Coast

Down Home Fab

• Farmhouse Fixer
• Fixer to Fabulous
• Help! I Wrecked My House

House Hunters

• Lakefront Empire
• Lil Jon Wants to Do What?
• Love It or List It
• Married to Real Estate
• My Lottery Dream Home

No Demo Reno

• Property Brothers: Forever Home
• Renovation Aloha
• Rico to the Rescue
• Rock the Block
• Small Town Potential
• Tough Love With Hilary Farr
• Ugliest House in America
• Unsellable Houses
• Why the Heck Did I Buy This House?
• Zillow Gone Wild
• See Full Schedule
• Stream Full Seasons
• Sign Up for Our Newsletters
• Ideas by Room
• Design Styles
• HGTV Magazine
• HGTV Newsletters
• Flowers and Plants
• Landscaping and Hardscaping
• Outdoor Spaces
• Curb Appeal
• Cleaning and Organizing
• Entertaining
• Healthy Home and Garden
• Real Estate
• Home Improvement
• DIY Projects
• HGTV Handmade

HGTV Smart Home 2024

• Get Outside $5K Giveaway
• Spring Into Cooking $5K Giveaway
• Spring It Forward $5K Giveaway
• HGTV Dream Home 2024
• HGTV Urban Oasis 2023
• Product Reviews
• Gift Guides
• Sales and Deals
• News and Trends
• Newsletters
• TV Schedule
• Clean and Organize

The Best Problem-Solving Products Under $25

These smart buys solve life's little, annoying problems in a snap. Plus, they're all under $25.

Related To:

Life's hard enough without the small annoyances that make your daily routine that much more frustrating. Luckily, these problem-solving products are here to save the day. From keeping your guacamole fresh for days to fixing the scratches on your furniture and preserving your favorite sweater, these handy products tackle every one of those irritating problems you've dealt with time and time again. Best of all? They're all under $25!

Problem Solvers for the Living Room

Anti-Curling Rug Pads

PROBLEM: The rug is curling up, making you more prone to accidents.

SOLUTION: This handy set of anti-curling pads keeps those corners secure, while also keeping the rug in place on your floor so it doesn't move around. This sticks to any floor securely but is easily removable.

Sofa Cup Holder

PROBLEM: You never have a place to put your drink when you're on the couch.

SOLUTION: This brilliant silicone couch cup holder — it has weighted ends and a resin base that prevents it from slipping — works on fabric or leather and fits anything from a coffee cup to a remote control. It's safe to use with hot or cold beverages and comes in a few fun colors.

Touch-Up Wood Repair Markers

PROBLEM: That pesky scratch on your beloved wood furniture.

SOLUTION: These felt-tipped markers and wax sticks fix the problem in minutes. Color them on any scratch, let dry a few minutes and you're done. They come in a pack with a few colors that easily match with maple, oak, cherry, walnut, mahogany or espresso-colored wood, and the kit includes a wax stick sharpener. They work on everything from floors to furniture.

We're sorry, there seems to be an issue playing this video. Please refresh the page or try again in a moment. If you continue to have issues, please contact us here .

Problem-Solving Products for Living Rooms

You'll Wonder How You Ever Lived Without These Handy Touch-Up Tools

Pet Fur and Lint Remover Brush

PROBLEM : Your sofa looks like a dog bed. SOLUTION : A pet hair collector that's the size of a lint roller without the sticky sheets. Simply glide this handheld wand (because it's that magical) over a pillow, chair cushion, car seat or piece of clothing while the soft bristles do the dirty work. When you're done, simply remove the base to dispose of trapped hair.

A Game-Changing Lint and Pet Hair Remover

Problem solvers for the kitchen.

Reusable Silicone Food Savers

PROBLEM : You're tired of wasting leftover produce. SOLUTION : Preserve the freshness of leftover fruits and vegetables with silicone food savers. Push the leftover food into the silicone cap, and save it in your fridge until you need it again. The food savers create a seal to keep things fresh and prevent exposure to circulating air.

Clip-on Silicone Strainer

PROBLEM: You're tight on kitchen storage and prep space. SOLUTION: Made of silicone, this clip-on collapsible colander attaches to any pot or pan so you can easily strain out pasta water, sauces and more. It takes up a lot less space than a large colander bowl and helps you dirty fewer pots.

Easy-Grip Jar Opener

PROBLEM: That hot sauce lid's not coming off anytime soon. SOLUTION: In swoops the easy-grip jar opener that fits lids or caps of any size. The patented design is perfect for kids or those with limited mobility. Just grip, twist and enjoy.

Over-the-Sink Drying Rack

PROBLEM: Your dish rack is taking up all the space in your kitchen. SOLUTION: Try this silicone-coated dish rack: It folds up easily so it virtually takes up no space in your kitchen, and it has steel insides to securely hold anything from a set of glasses to your heaviest pan right above the sink to dry with ease. It can also be used as a trivet, a colander or a cooling rack because it's heat-resistant.

Stainless-Steel Odor Absorber

PROBLEM : Your hands smell like onion. SOLUTION : Washing your hands with soap and water doesn't remove the smell of garlic and onion after a chopping spree. To remove unwanted scents from your hands, simply rub the bar between your hands like traditional soap under water for 30 seconds. Since the Rub-A-Way Bar is made from stainless steel, you'll never need to replace it like you would a standard bar of soap.

Flex Pot Clip

PROBLEM: Where's that extra hand in the kitchen when you need one? SOLUTION: The utensil pot clip attaches directly to the pot or pan edge and holds utensils in place while you're cooking. The flexible opening is designed to fit a variety of kitchen-tool shapes, and the silicone and stainless-steel materials are heat-resistant. Now you can keep kitchen tools within easy reach and off the stovetop.

Adjustable Baggy Rack

PROBLEM: Your kitchen counter is a mess after putting food into a storage bag. SOLUTION: This sandwich bag opener gives you hands-free control of your food storage bag. Anything tricky to pour such as soup or sauce can be transferred into the storage bag without messes or spilling. The rack can fit bags up to one gallon in size.

Cast Iron Cleaner

PROBLEM: Your beloved cast iron pan is difficult to clean.

SOLUTION: Wash off the grit AND preserve the flavor with soap-less, detergent-free grit removal. You don’t need to fear your seasoning being stripped off by harsh soap or cleaners. With The Ringer, all you need is warm water and you’re good to go.

6 Problem-Solving Kitchen Gadgets

20 Affordable Gadgets For People Who Hate to Clean

Problem solvers for the bathroom.

Toothpaste Squeezers

PROBLEM: You can never get that last bit of toothpaste out.

SOLUTION: This three-pack of toothpaste squeezers couldn't be easier to use: just insert and rotate with the handle, and you'll get every bit of your money's worth out of that tube. It works on tubes made from plastic or aluminum, and you can even use it with things like shaving cream or moisturizer.

Mini Spatulas

PROBLEM : You're tired of slamming your almost-empty makeup on the counter. SOLUTION : This money-saving tool will allow you to use every last drop of your bottled products. The Spatty comes in two sizes, and each one can fit inside small openings to scoop out stubborn cosmetics.

Drain Stop and Hair Catcher

PROBLEM : Your tub always gets clogged. SOLUTION : Try this dual-functioning hair catcher and drain stop. Press the center button to allow water flow and use it as a hair catcher, or push on the upturned edges to snap the valve shut and use it as a drain stop.

Bath Overflow Drain Cover

PROBLEM: You want to take a nice, long bath without hearing water trickle down the drain. SOLUTION: This bath overflow drain cover seals securely around your overflow drain to safely increase water depth by inches . This means a deeper, warmer bath so you can soak in peace.

Shower Gel Bottle Holders

PROBLEM: You don't have enough space in your shower to hold all of your favorite bath products. SOLUTION: These self-adhesive bottle holders adhere easily to your bath and shower walls to provide easy access to your most-used and most-loved products, from shower gel to shampoo. Talk about a spa-like experience!

Fogless Shower Mirror

PROBLEM: Your mirror always fogs up just when you need it.

SOLUTION: Whether it's a shave, tweezing or makeup application — nothing stops your bathroom routine faster than a foggy mirror. This fogless version has a rotating arm that you can easily adjust and is easy to install onto mirrors or into the shower with its suction cup. There's even a little hook for a razor.

Silicone Hair Tool Holder

PROBLEM: Your hot hair tools are always tangled and disorganized in your bathroom or left out to cool on the countertop all day. SOLUTION: This silicone hair tool holder fits nicely inside your vanity drawer, creating a safe spot to store hot hair tools, like your curling iron or hair straightener. Plus, there's plenty of space to wrap the cord around the tools and store them, keeping them out of sight and hidden until you need them again.

5 Problem-Solving Products for the Bathroom

Problem solvers for the bedroom.

Smart Plugs

PROBLEM: You hate getting out of bed to turn off the light. SOLUTION: Make anything "smart" with smart plugs. Simply plug it in and control from anywhere. We're talking lamps, fans and more.

White Noise Machine

PROBLEM: You have trouble sleeping with outside noise coming through the windows. SOLUTION: Block out unwanted noise with a portable sound machine. The Lectrofan is a portable white noise machine that comes with 20 different soundscapes and is loop-free to avoid interruption so you sleep soundly through the night.

Smart Dimmable Bulbs

PROBLEM: Your overhead lighting isn't giving off much ... ambiance. SOLUTION: Customize any light with smart dimmable bulbs. You can adjust the brightness from your phone and even set a schedule for waking up or winding down.

5 Problem-Solving Products for Bedrooms

Problem solvers for the laundry room.

Magnetic Ironing Mat

PROBLEM : You don't have space for an ironing board. SOLUTION: For side-by-side washers and dryers, lay this mat on top and you instantly have a heat-safe surface for ironing. Magnets sewn into the mat will keep it in place, and the mat folds up for easy, compact storage.

Lint Brush Vent Trap Cleaner

PROBLEM: Stubborn lint buildup in your dryer. SOLUTION: This sturdy but flexible brush is long and narrow and can fit into any lint trap so you can swipe up lint in one fell swoop after each dry cycle to keep the lint trap clean.

Dryer Vent Cleaner Vacuum Hose Attachment

PROBLEM: Your vacuum won't fit behind your heavy washer and dryer. SOLUTION: Keeping the lint trap and dryer duct is important to ensure your dryer doesn't become a fire hazard. For really hard-to-reach spots like the dryer duct and the nooks and crannies around your dryer, use this flexible vacuum hose attachment to suck up any dust and lint.

Wad-Free Bed Sheet Detangler

PROBLEM: Your sheets are always tangling, twisting and balling up in the washer and dryer. SOLUTION: As seen on Shark Tank , Wad-Free for Bed Sheets is a nifty gadget where you can insert the corners of sheets before tossing them in the washer and dryer to prevent the sheets from tangling up. Plus, it helps your sheets dry faster, meaning you save energy by not running your dryer as long.

Pet Hair Removal Tool

PROBLEM: Your clothes (and washer and dryer) are always covered in pet hair. SOLUTION: Just toss one of these reusable FurZappers into your washer or dryer to effectively remove pet hair from your clothes and your pet's bedding. Lint and hair are picked up and rinsed away in the wash or moved into the lint trap of your dryer.

Bamboo Charcoal Air Freshener

PROBLEM: Your shoes smell bad. SOLUTION: These natural, air-purifying bags are an easy and convenient way to maintain fresh, dry and odorless shoes, gym bags, luggage and sports equipment. Simply place the charcoal bags inside the affected area and leave overnight. To reactivate, place the bags outside in the sun once a month for at least an hour. With proper care, they'll last up to two years, and at the end of the bag's lifespan, you can recycle the bamboo charcoal into the soil.

Sweater Shaver and Cashmere Comb

PROBLEM: A favorite sweater just won't stop pilling.

SOLUTION: These sweater combs come two in a pack: One comb works for any sweater, and the other works for gentle cashmere. Both do the same thing; however, they remove the lint and pilling that makes your beloved favorites look worn. You can even use these on couches or bed sheets.

Wool Dryer Balls

PROBLEM: You're always running out of those wasteful dryer sheets.

SOLUTION: These dryer balls — made of 100-percent New Zealand wool — actually tackle a few problems; they eliminate the need for dryer sheets, which saves you money over time, and they also make your laundry fluffier, too. The balls bounce around, separating the laundry and helping it to dry 25-percent faster without any static. Wool dryer balls also don't contain harsh chemicals like dryer sheets often do. If you really love the scent of sheets, you can use drops of essential oil on these as well.

4 Problem-Solving Laundry Products

Problem solvers for everywhere else.

Bag Carrier

PROBLEM: You're tired of struggling to carry lots of bags to the car. SOLUTION: This nifty gadget is the easiest way to carry groceries, shopping bags and dry cleaning quickly and comfortably. It distributes weight evenly, allowing you to carry more bags in one trip.

Nail Polish Holder

PROBLEM : You haven't mastered at-home manicures. SOLUTION : The Tweexy wearable polish holder fits all finger sizes and all nail polish bottles, making DIY manicures even easier.

Car Garbage Bin

PROBLEM: Your car is always a mess.

SOLUTION: This car garbage can has hundreds of five-star reviews for a reason: it's an easy way to keep your car clean. The adjustable straps can easily secure this to wherever it's most convenient, plus the Oxford cloth and sturdy plastic bottom are strong and leak-proof. One reviewer wrote: " I use this wastebasket in my car all the time. It holds quite a lot and keeps garbage from getting under the car seats before you can make a stop to clean your car."

Purse Organizer Insert

PROBLEM: You can't find anything in your purse when you need it.

SOLUTION: With three exterior pockets, 10 interior pockets, a detachable center pocket with a sturdy zipper and a detachable lanyard for your keys, this is the thing that will keep your purse in check. The felt design is cute and comes in a few colors and sizes.

Shop More Buys to Keep You Organized

15 Best Stuffed Animal Storage Solution Ideas

15 Best Vinyl Record Storage Ideas

36 Craft Room Storage Containers and Organization Ideas

14 Practical Products That Will Completely Organize Your Bathroom

The Best Vacuum Storage Bags of 2024

15 Best Shoe Storage Benches for Every Room in Your House

20 Ways to Organize a Small Closet for Less Than $50

28 Best Shower Caddies for Organized Showers

The Best Under-Sink Organizers for Bathrooms and Kitchens

30 Best Storage Benches for Every Room in the House

25 Best Makeup and Cosmetic Organizers for Every Space

30 Best Refrigerator Organizers of 2024

12 Best Closet Systems of 2024

25 Functional and Attractive Shoe Storage Ideas

These Clever Organizers Will Completely Change the Way You Use Your Freezer

How to Successfully Organize Your Pantry and Keep It Neat All Year

20 Game-Changing Products for Unorganized People

40+ Best Kitchen Cabinet Organizers and Clever Storage Solutions

13 Must-Have Buys to Make Moving a Breeze

The Best Organizers for a Dorm You Can Find on Amazon

20 Best Under-Bed Storage Organizers in 2023

25+ Dorm Room Organizers You Need for College

The Best Over-the-Door Storage Racks and Organizers

25 Back-to-School Organizing Essentials We Love

The Best Laundry Baskets and Hampers That Are Stylish and Functional

Yes, I Swear By Those Expensive Magnetic Capsules From Cadence (and for More Than Just Travel)

The Best Storage Containers for Every Room, According to Professional Organizers

The Best Heating Pads of 2023

20 Cute and Stylish Wall Calendars for 2023

The Best Photo Storage Boxes for Organizing Your Favorite Memories

The Best Coffeemakers Under $150 for Cafe-Quality Coffee at Home

20 Clever Cleaning Brushes You Never Knew You Needed

Why I Use PhoneSoap to Sanitize My Cellphone

The Best Vacuum Cleaners of 2024, Tested and Reviewed

20 Natural Cleaning Products We Love

Go shopping.

Get product recommendations from HGTV editors, plus can’t-miss sales and deals.

The 10 Best Bug Zappers for Chemical-Free Pest Control Apr 23, 2024

The Best Beach Chairs on Amazon for Summer 2024 Apr 22, 2024

The 15 Best Mosquito Repellents on Amazon Apr 19, 2024

The Best Patio Chairs for Every Style and Budget Apr 21, 2024

The 7 Best Espresso Machines, Tested and Reviewed Apr 18, 2024

40+ Gifts for Teachers That Really Show Your Appreciation Apr 18, 2024

Mermaid + Blobcore = Jellyfish Aesthetic, and We’re Ready Apr 17, 2024

13 Wearable Mosquito Repellents That Aren't Smelly Aerosol Sprays Apr 16, 2024

8 Cool Catios for Every Feline, Style and Budget Apr 15, 2024

The Best Flower and Plant Services That Ship Quickly Apr 15, 2024

13 Best Adirondack Chairs for Every Style and Budget Apr 15, 2024

12 Best Eco-Friendly Laundry Detergents Apr 15, 2024

The 7 Best Sewing Machines, Tested and Reviewed Apr 12, 2024

Our Honest Review of Caraway’s Best-Selling Cookware Set Apr 12, 2024

105 Best Patio Furniture Buys for Every Style and Budget Apr 12, 2024

20 Dining Room Rugs for Every Style, Size and Budget Apr 12, 2024

Our Top 33 College Graduation Gift Ideas Apr 12, 2024

I Tried the Oura Ring for Four Weeks — Here's How It Changed My Sleep Apr 12, 2024

8 Best Lawn Aerators in 2024 Apr 12, 2024

The Best Indoor Fly Traps Apr 11, 2024

23 Asian American and Pacific Islander-Owned Home Brands We Love Apr 11, 2024

I Own a Lovesac Sofa – Here’s What You Need to Know Before Buying One Apr 15, 2024

The 10 Best Cornhole Boards of 2024 Apr 10, 2024

42 Best Graduation Gift Ideas for the Class of 2024 Apr 9, 2024

Target's Circle Week Sale Is Back and You Don't Want to Miss These Deals Apr 9, 2024

8 Best Clothing Steamers of 2024, Tested and Reviewed Apr 23, 2024

20 Best Inexpensive Graduation Gift Ideas Apr 8, 2024

7 Best Smokeless Fire Pits of 2024, Tested and Reviewed Apr 5, 2024

The Best Bug Repellents for Kids Apr 8, 2024

The 10 Best Indoor Herb Garden Kits, According to a Master Gardener Apr 4, 2024

House hunters international, get the hgtv today newsletter.

Subscribe now to get our latest decorating tips, household hacks and more delivered to your inbox daily.

By entering your email address, you agree to our Terms of Use and acknowledge the Privacy Policy . HGTV and its affiliates may use your email address to provide updates, ads, and offers.

To withdraw your consent or learn more about your rights, see the Privacy Policy .

• HGTV Insider
• HGTV Shopping
• HGTV Makeovers
• HGTV This Week
• HGTV Gardens and Outdoors
• HGTV Daily Sweepstakes Reminder
• HGTV Inspiration
• HGTV Weekend Projects
• Sweepstakes Updates

Follow Us Everywhere

Join the party! Don't miss HGTV in your favorite social media feeds.

Related Pages

• Solving Common Drainage Problems
• Tips to Replace Freezer Gasket
• 55 Ideas for Landscaping Around a Deck or Patio
• How to Kill Mold
• 15 Home Issues You Shouldn't Ignore
• The Work Around
• Deep Energy Retrofit: The Problem Areas
• 8 Clever Mask Accessories + More You'll Wish You...
• Problem-Solving Paint Tools Video | HGTV

Interview Questions

Comprehensive Interview Guide: 60+ Professions Explored in Detail

26 Good Examples of Problem Solving (Interview Answers)

By Biron Clark

Published: November 15, 2023

Employers like to hire people who can solve problems and work well under pressure. A job rarely goes 100% according to plan, so hiring managers will be more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical in your approach.

But how do they measure this?

They’re going to ask you interview questions about these problem solving skills, and they might also look for examples of problem solving on your resume and cover letter. So coming up, I’m going to share a list of examples of problem solving, whether you’re an experienced job seeker or recent graduate.

Then I’ll share sample interview answers to, “Give an example of a time you used logic to solve a problem?”

Problem-Solving Defined

It is the ability to identify the problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving also involves critical thinking, communication, listening, creativity, research, data gathering, risk assessment, continuous learning, decision-making, and other soft and technical skills.

Solving problems not only prevent losses or damages but also boosts self-confidence and reputation when you successfully execute it. The spotlight shines on you when people see you handle issues with ease and savvy despite the challenges. Your ability and potential to be a future leader that can take on more significant roles and tackle bigger setbacks shine through. Problem-solving is a skill you can master by learning from others and acquiring wisdom from their and your own experiences. 

It takes a village to come up with solutions, but a good problem solver can steer the team towards the best choice and implement it to achieve the desired result.

Watch: 26 Good Examples of Problem Solving

Examples of problem solving scenarios in the workplace.

• Correcting a mistake at work, whether it was made by you or someone else
• Overcoming a delay at work through problem solving and communication
• Resolving an issue with a difficult or upset customer
• Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
• Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
• Troubleshooting and resolving technical issues
• Handling and resolving a conflict with a coworker
• Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
• Taking initiative when another team member overlooked or missed something important
• Taking initiative to meet with your superior to discuss a problem before it became potentially worse
• Solving a safety issue at work or reporting the issue to those who could solve it
• Using problem solving abilities to reduce/eliminate a company expense
• Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
• Changing how a process, team, or task is organized to make it more efficient
• Using creative thinking to come up with a solution that the company hasn’t used before
• Performing research to collect data and information to find a new solution to a problem
• Boosting a company or team’s performance by improving some aspect of communication among employees
• Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem Solving Examples for Recent Grads/Entry Level Job Seekers

• Coordinating work between team members in a class project
• Reassigning a missing team member’s work to other group members in a class project
• Adjusting your workflow on a project to accommodate a tight deadline
• Speaking to your professor to get help when you were struggling or unsure about a project
• Asking classmates, peers, or professors for help in an area of struggle
• Talking to your academic advisor to brainstorm solutions to a problem you were facing
• Researching solutions to an academic problem online, via Google or other methods
• Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

You can share all of the examples above when you’re asked questions about problem solving in your interview. As you can see, even if you have no professional work experience, it’s possible to think back to problems and unexpected challenges that you faced in your studies and discuss how you solved them.

Interview Answers to “Give an Example of an Occasion When You Used Logic to Solve a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” since you’re likely to hear this interview question in all sorts of industries.

Example Answer 1:

At my current job, I recently solved a problem where a client was upset about our software pricing. They had misunderstood the sales representative who explained pricing originally, and when their package renewed for its second month, they called to complain about the invoice. I apologized for the confusion and then spoke to our billing team to see what type of solution we could come up with. We decided that the best course of action was to offer a long-term pricing package that would provide a discount. This not only solved the problem but got the customer to agree to a longer-term contract, which means we’ll keep their business for at least one year now, and they’re happy with the pricing. I feel I got the best possible outcome and the way I chose to solve the problem was effective.

Example Answer 2:

In my last job, I had to do quite a bit of problem solving related to our shift scheduling. We had four people quit within a week and the department was severely understaffed. I coordinated a ramp-up of our hiring efforts, I got approval from the department head to offer bonuses for overtime work, and then I found eight employees who were willing to do overtime this month. I think the key problem solving skills here were taking initiative, communicating clearly, and reacting quickly to solve this problem before it became an even bigger issue.

Example Answer 3:

In my current marketing role, my manager asked me to come up with a solution to our declining social media engagement. I assessed our current strategy and recent results, analyzed what some of our top competitors were doing, and then came up with an exact blueprint we could follow this year to emulate our best competitors but also stand out and develop a unique voice as a brand. I feel this is a good example of using logic to solve a problem because it was based on analysis and observation of competitors, rather than guessing or quickly reacting to the situation without reliable data. I always use logic and data to solve problems when possible. The project turned out to be a success and we increased our social media engagement by an average of 82% by the end of the year.

Answering Questions About Problem Solving with the STAR Method

When you answer interview questions about problem solving scenarios, or if you decide to demonstrate your problem solving skills in a cover letter (which is a good idea any time the job description mention problem solving as a necessary skill), I recommend using the STAR method to tell your story.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. So before jumping in and talking about the problem that needed solving, make sure to describe the general situation. What job/company were you working at? When was this? Then, you can describe the task at hand and the problem that needed solving. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact.

Finally, describe a positive result you got.

Whether you’re answering interview questions about problem solving or writing a cover letter, you should only choose examples where you got a positive result and successfully solved the issue.

Example answer:

Situation : We had an irate client who was a social media influencer and had impossible delivery time demands we could not meet. She spoke negatively about us in her vlog and asked her followers to boycott our products. (Task : To develop an official statement to explain our company’s side, clarify the issue, and prevent it from getting out of hand). Action : I drafted a statement that balanced empathy, understanding, and utmost customer service with facts, logic, and fairness. It was direct, simple, succinct, and phrased to highlight our brand values while addressing the issue in a logical yet sensitive way.   We also tapped our influencer partners to subtly and indirectly share their positive experiences with our brand so we could counter the negative content being shared online.  Result : We got the results we worked for through proper communication and a positive and strategic campaign. The irate client agreed to have a dialogue with us. She apologized to us, and we reaffirmed our commitment to delivering quality service to all. We assured her that she can reach out to us anytime regarding her purchases and that we’d gladly accommodate her requests whenever possible. She also retracted her negative statements in her vlog and urged her followers to keep supporting our brand.

What Are Good Outcomes of Problem Solving?

Whenever you answer interview questions about problem solving or share examples of problem solving in a cover letter, you want to be sure you’re sharing a positive outcome.

Below are good outcomes of problem solving:

• Saving the company time or money
• Making the company money
• Pleasing/keeping a customer
• Obtaining new customers
• Solving a safety issue
• Solving a staffing/scheduling issue
• Solving a logistical issue
• Solving a company hiring issue
• Solving a technical/software issue
• Making a process more efficient and faster for the company
• Creating a new business process to make the company more profitable
• Improving the company’s brand/image/reputation
• Getting the company positive reviews from customers/clients

Every employer wants to make more money, save money, and save time. If you can assess your problem solving experience and think about how you’ve helped past employers in those three areas, then that’s a great start. That’s where I recommend you begin looking for stories of times you had to solve problems.

Tips to Improve Your Problem Solving Skills

Throughout your career, you’re going to get hired for better jobs and earn more money if you can show employers that you’re a problem solver. So to improve your problem solving skills, I recommend always analyzing a problem and situation before acting. When discussing problem solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Next, to get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t. Think about how you can get better at researching and analyzing a situation, but also how you can get better at communicating, deciding the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem solving ability.

If you practice the tips above, you’ll be ready to share detailed, impressive stories and problem solving examples that will make hiring managers want to offer you the job. Every employer appreciates a problem solver, whether solving problems is a requirement listed on the job description or not. And you never know which hiring manager or interviewer will ask you about a time you solved a problem, so you should always be ready to discuss this when applying for a job.

Related interview questions & answers:

• How do you handle stress?
• How do you handle conflict?
• Tell me about a time when you failed

About the Author

Read more articles by Biron Clark

Continue Reading

15 Most Common Pharmacist Interview Questions and Answers

15 most common paralegal interview questions and answers, top 30+ funny interview questions and answers, 60 hardest interview questions and answers, 100+ best ice breaker questions to ask candidates, top 20 situational interview questions (& sample answers), 15 most common physical therapist interview questions and answers, 15 most common project manager interview questions and answers.

More From Forbes

Leveraging systems models: a strategic advantage for it professionals.

• Share to Facebook
• Share to Twitter
• Share to Linkedin

Thomas Lim is the Vice-Dean of Centre for Systems Leadership at SIM Academy. He is an AI+Web3 practitioner & author of Think.Coach.Thrive!

IT professionals increasingly need to navigate projects arising from greater business complexity. The integration of systems models with established methodologies, like design thinking, agile and lean, presents a unique opportunity for IT experts to enhance their capacity and expertise. This systemic integration not only enriches their problem-solving tool kits but also ensures the delivery of innovative, sustainable solutions that align with the strategic objectives of their organizations.

The landscape of IT projects has expanded beyond straightforward software development to include complex ecosystems involving artificial intelligence (AI), cloud computing, big data and more. This complexity necessitates a holistic view of project management and solution development, where understanding interdependencies and emergent behaviors becomes crucial. Systems models, with their focus on the interrelations within and among systems, offer a comprehensive framework for analyzing and addressing these complexities.

Enhancing Design Thinking With Systems Thinking

Within the Design Thinking phases, there are opportunities to embed systems thinking models. For example, during the Ideate phase, using causal loops would help clarify the Theory of Success.

Agile methodologies emphasize flexibility, rapid iteration and stakeholder collaboration. Integrating systems dynamics into agile practices allows IT professionals to model and simulate the behaviors of complex systems over time. This predictive capability can inform sprint planning, risk management and the prioritization of features based on their potential impact on the system. By understanding the feedback loops and causal relationships that drive system behavior, IT teams can anticipate challenges and opportunities, leading to more informed decision-making and effective agile implementation.

The Best Romantic Comedy Of The Last Year Just Hit Netflix

Apple iphone 16 unique all new design promised in new report, rudy giuliani and mark meadows indicted in arizona fake electors case, diagnosing with the levels of perspective model.

The Levels of Perspective Systems Model categorizes viewpoints from which a system can be analyzed, ranging from concrete events to deep-rooted structures and mental models. This hierarchical framework includes the Events level, Patterns of Behavior level, Structural level and, sometimes, the Mental Models level. Each level offers a unique lens through which IT developers can understand and address complex challenges.

Enhancing Design Thinking

Design thinking emphasizes empathy, collaboration and iterative learning to solve problems creatively. By applying the Levels of Perspective Model, IT developers can deepen their empathetic understanding by recognizing not only the immediate needs (Events level) but also the underlying patterns and behaviors of users (Patterns of Behavior level). This approach allows developers to design solutions that are more closely aligned with users' evolving behaviors and preferences. Additionally, considering the Structural and Mental Models levels enable developers to identify and challenge assumptions about what users need or value, leading to more innovative and user-centric solutions.

Complementing Agile Methodologies

The Levels of Perspective Model can enhance agile practices by encouraging developers to look beyond the immediate backlog of tasks (Events level) and consider the broader patterns of team dynamics and project progress (Patterns of Behavior level). This wider perspective can help in anticipating challenges and opportunities for improvement.

Stacking Systemic Choices Using The Hierarchy Of Choices

The Hierarchy of Choices model offers a structured approach to decision-making that can greatly enhance the effectiveness of IT developers. By delineating decisions across five levels—fundamental, primary, secondary, tertiary and other choices—this model provides a comprehensive framework that aligns closely with design thinking and agile and lean methodologies, enhancing developers' capacity to deliver impactful, user-centered solutions efficiently.

Fundamental Choice: The Purpose Behind Existence

At the core of every IT project is the fundamental question: Why does this project exist? This aligns with the empathetic core of design thinking, which starts with understanding the user's needs and challenges.

Primary Choice: Defining Desired Outcomes

What results does the project aim to achieve? Identifying primary choices involves setting clear, measurable goals, a principle that resonates with the outcome-focused nature of agile methodologies. For developers, defining these outcomes provides a clear direction for the project, facilitating prioritization and helping to maintain focus on delivering value to the end-users.

Secondary Choice: Crafting The Strategy

Deciding on the strategy—how the project will achieve its goals—ties into lean thinking, which emphasizes value streams and waste elimination. For IT developers, understanding the chosen strategy informs the selection of technologies, architectural patterns and development practices that align with project goals. This strategic alignment ensures that resources are optimized and efforts are directed toward activities that directly contribute to the project's objectives.

Tertiary Choice: Selecting Tactics

Tactical choices concern the specific actions taken to implement the strategy. This is where agile practices shine, offering a flexible framework for iterative development, continuous integration and regular feedback loops. Developers, by making informed tactical decisions, can adapt to changes quickly, experiment with solutions and refine their approach based on real-time feedback, all while ensuring alignment with the overarching strategy.

Finally, the model includes a broad category for other choices, encompassing the operational decisions related to the what, where, how and when of project execution.

The Road Ahead

As IT professionals strive to navigate the complexities of modern projects, the integration of systems models with traditional methodologies like design thinking, agile and lean offers a powerful synergy. This systemic integration enables a holistic understanding of complex environments, fosters innovative problem-solving and supports the agile adaptation to change. By embracing these integrated approaches, IT professionals can elevate their expertise, deliver impactful solutions and achieve strategic alignment in their projects, ensuring their role as key drivers of digital transformation.

In conclusion, the relevance of systems models in the IT domain cannot be overstated. As we advance into a future where projects become increasingly complex and interconnected, the ability to integrate and apply these models alongside established IT methodologies will be a defining skill for IT professionals. This systemic integration not only enhances their capacity to address current challenges but also positions them to lead the way in shaping the digital landscapes of tomorrow.

Forbes Coaches Council is an invitation-only community for leading business and career coaches. Do I qualify?

• Editorial Standards
• Reprints & Permissions

Posted Apr 25, 2024

At 5:00 PM UTC

Our latest episode of Decoder is about the brand-new TikTok ban — and how years of congressional inaction on a federal privacy law helped lead us to this moment of apparent national panic about algorithmic social media.

This is a thorny discussion, and to help break it all down, I invited Verge senior policy reporter Lauren Feiner on the show. Lauren has been closely covering efforts to ban TikTok for years now, and she’s also watched Congress fail to pass meaningful privacy regulation for even longer. We’ll go over how we got here, what this means for both TikTok and efforts to pass new privacy legislation, and what might happen next. 

What happens after your country runs on 99 percent renewable electricity?

Biden signs tiktok ‘ban’ bill into law, starting the clock for bytedance to divest it, a morning with the rabbit r1: a fun, funky, unfinished ai gadget, framework won’t be just a laptop company anymore, elon musk wants to turn tesla’s fleet into aws for ai — would it work, more from this stream tiktok ban: all the news on attempts to ban the video platform, anyone want to buy tiktok, senate passes tiktok ban bill, sending it to president biden’s desk, the great conundrum of campaigning on tiktok.

• Skip to main content
• Keyboard shortcuts for audio player

Here & Now Anytime

• LISTEN & FOLLOW
• Apple Podcasts
• Google Podcasts
• Amazon Music

Your support helps make our show possible and unlocks access to our sponsor-free feed.

Cleaning up the aviation industry with electric planes

Protests against the war in Gaza have been surging on college campuses around the country. Professor Katherine S. Cho of Loyola University joins us.

Then, commercial airlines are one of the fastest-growing sources of pollution on the planet. Here & No w's Peter O'Dowd and Chris Bentley report on how the industry is trying to solve that problem with sustainable aviation fuels.

And, Wall Street Journal reporter Dana Mattioli's new book "The Everything War" explores how Amazon grew to be worth more than $1 trillion.

Connect with us:

Find more stories from today's show here .

Follow us on Facebook , Instagram and TikTok .

Subscribe to our podcast here .

Email the show at [email protected]

We've detected unusual activity from your computer network

To continue, please click the box below to let us know you're not a robot.

Why did this happen?

Please make sure your browser supports JavaScript and cookies and that you are not blocking them from loading. For more information you can review our Terms of Service and Cookie Policy .

For inquiries related to this message please contact our support team and provide the reference ID below.

• Entertainment
• Rex Reed Reviews
• Awards Shows
• Climate Change
• Restaurants
• Gift Guides
• Business of Art
• Nightlife & Dining
• About Observer
• Advertise With Us

SevenRooms CEO Joel Montaniel Is Solving the Hospitality Industry’s Data Problem

Sevenrooms ceo joel montaniel speaks about how his crm company helps restaurants redefine their relationship with customers..

Joel Montaniel ’s SevenRooms is more than just another restaurant reservation system. “If you ask a restaurant, ‘What are your top 10, your top 25, and your top 50 customers?’ There are 15 million restaurants on the planet and 14.95 million of them can’t answer that question today,” Montaniel tells Observer. So, SevenRooms set out to solve that problem—by offering a suite of tools that empower restaurants and other types of hospitality operators to take full control and make the best use of their customer data. 

Sign Up For Our Daily Newsletter

Thank you for signing up!

By clicking submit, you agree to our <a rel="nofollow noreferer" href="http://observermedia.com/terms">terms of service</a> and acknowledge we may use your information to send you emails, product samples, and promotions on this website and other properties. You can opt out anytime.

“Basically what Shopify has been doing for retail is what we’re doing for restaurants,” Montaniel explained. “We help restaurants do three things: make money, build relationships with their customers, and then streamline their operations.” Montaniel, a former investment banker and real estate investor, founded SevenRooms in 2011 with his childhood friend Kinesh Patel and former Credit Suisse (CS) colleague Allison Page . Inspired by the   former Vanity Fair editor Graydon Carter ‘s “seven rooms theory,” the company aspires to create spaces where patrons feel at home, regardless of the venue’s exclusivity. From high-end establishments to smaller independent eateries, SevenRooms caters to a diverse range of hospitality operators, boasting an impressive clientele of more than 11,000 hospitality operators around the world.

Montaniel was named on Observer’s 2023 Nightlife + Dining Power List. We interviewed him earlier this month about SevenRooms’ founding story, his journey of finding the right business model, and the broader landscape of the hospitality industry amid high inflation and shifting consumer behavior. The following conversation has been edited for length and clarity.

Observer: How did you meet your co-founders and how did the idea of SevenRooms come about? 

Joel Montaniel: There are three of us. One of them, our CTO, Kinesh, I grew up with in Texas, so we’ve known each other since we were 10 years old. My other co-founder, Alison, and I met at our first jobs out of school—we were investment banking analysts and shared a cubicle wall.

At first, our idea was to solve a consumer problem and try to make it easier for consumers to go to these exclusive places. We launched a website in 2009 and it failed miserably. W hat we learned was that there actually was a bigger problem to solve. When we looked at the systems that hospitality operators were using, they didn’t have any customer data. So, we switched over from thinking about the consumer to thinking about the restaurant or the operator. We found that by solving that problem and giving them the technology that can help them understand their customers, that could then translate into an amazing customer experience, which is what we were trying to solve in the first place.

Before diving into the SevenRooms we know today, in retrospect, why do you think your original idea “failed miserably?”

I think we weren’t solving a real problem at that point in time, and I don’t think the world was ready for something like that. I remember talking to a restaurant and they told us point blank, “We sell dinner here, we don’t sell the right to have dinner.” 

We learned that we shouldn’t be solving things that we think are cool. We should work on things that actually create real value based on problems that we’ve experienced ourselves or problems that the industry talked to us about.

How would you describe SevenRooms’s core products and services? 

The way we think about ourselves is basically what Shopify is doing for retail is what we’re doing for restaurants. At the center is CRM—that is guest data. Then, there’s operations marketing, and commerce that sit on top of it. We work with restaurants, hotels and entertainment venues. We help them do three things: make money, build relationships with their customers, and streamline their operations.

What was the traditional approach to achieving those three objectives and what innovation and value does SevenRooms provide?

The traditional approach would have been to use a reservation system. In the U.S., that means using an OpenTable or a Resy system, for example. Those systems are really good at bringing customers in. But what hospitality operators haven’t really made as much investment in is the guest database and marketing tools. All of the guest information would be stored in their heads. 

If you ask a restaurant, “What are your top 10, your top 25, and your top 50 customers?” There are 15 million restaurants on the planet and 14.95 million of them can’t answer that question today, because restaurants don’t have the customer data, they’re not really doing retention marketing. 

On your website, it says the company’s name was inspired by the “seven rooms theory.” Can you explain what that is and why it’s a fitting name for your company?

We believe technology is more than just transactional, and so we wanted to find a name that is about helping companies build relationships with people. W e stumbled across this theory by the former Vanity Fair editor Graydon Carter called “the seven rooms theory.” It says that, in New York, there are seven interconnected rooms, each one more exclusive than the one before it. It suggests that when you think you’re at the top spot and the best place, there’s always another room that you don’t have access to that you haven’t discovered yet.

It hit the nail on the head for us where, you know, the seventh room is not about exclusivity; it’s about the place you go to where you feel most at home. For one of us, it might be a coffee shop, and for another one of us, it might be a bar. That captures the essence of what we want to do, which is we’re in business to help restaurants and hospitality operators make their guests feel at home. 

What types of hospitality operators does SevenRooms work with?

At the very beginning, we were working with more higher-end restaurants and nightclubs. These were places that want to make people feel special. One of the very first customers we had was Tao Group Hospitality in New York. Another really early customer was LDV Hospitality, which owns Scarpetta and other places. They were super helpful in helping us understand the technology and what customer information mattered.

But today, we are in every size and dollar amount. We have over 11,000 restaurants using the platform.  We power 80 percent of Las Vegas today, so all of MGM, Wynn, Cosmo and Venetian. We have everything from big hotel groups like Marriott to small, independent restaurants. And we have everything from inexpensive to $200-plus per person. As an example, 40 percent of our customers are under $50 per person and 9 percent are under $25. 

Covid-19 and high inflation for the past two years have changed consumer behavior in many ways. What are some of the emerging trends you’ve observed in hospitality?

Hospitality has been resilient overall. Sales are roughly flat, but they’re not going down. People are going out a little bit more, but they’re spending a little bit less.

We will continue to see that trend, which I think is largely driven by an older demographic that has a lot of disposable income. They’re spending money on travel and they’re going out to eat. Then you have a younger generation that is all about the experiences, all about Instagram and TikTok. The reason I think restaurants are really taking off is that they’re the new kind of social currency, and people are posting about food, restaurants and even dinner reservations on social media. I’m finding that food and experiences are central to both the younger generation and the older generation. 

• SEE ALSO : FCC Chair Jessica Rosenworcel Supports TikTok Ban, Calls Lack of Oversight ‘Stunning’

We noticed you're using an ad blocker.

We get it: you like to have control of your own internet experience. But advertising revenue helps support our journalism. To read our full stories, please turn off your ad blocker. We'd really appreciate it.

How Do I Whitelist Observer?

Below are steps you can take in order to whitelist Observer.com on your browser:

For Adblock:

Click the AdBlock button on your browser and select Don't run on pages on this domain .

For Adblock Plus on Google Chrome:

Click the AdBlock Plus button on your browser and select Enabled on this site.

For Adblock Plus on Firefox:

Click the AdBlock Plus button on your browser and select Disable on Observer.com.