compassionate reassignment army efmp

Army Enlisted Compassionate Actions

Army Enlisted Compassionate Reassignments

Soldiers may be considered for a compassionate action when they have extreme Family problems. The two types of Compassionate Requests are when personal problems are:

1. Temporary (resolvable within one year)

2. Not expected to be solved in one year

A compassionate action may be a request for reassignment, deletion, deferment or permissive attachment based on the soldier’s circumstances.

Criteria and supporting documentation for Compassionate Actions are outlined in AR 614-200 Chapter 5 .

ASSIGNMENTS UNDER EMERGENCY CONDITIONS

Attachment authority for the purpose of processing a compassionate action has been centralized at HRC. Local commanders are required to request compassionate attachment using the compassionate attachment function on the Enlisted Distribution and Assignment System (EDAS). DA HRC will respond via EDAS authorizing or denying attachment or requesting clarification or further information. A point of contact and valid phone number must be included in the request. Initial attachment to allow a Soldier to gather documentation for a compassionate request will be limited to 10 days. All subsequent periods of further attachment must be requested and approved by DA HRC. A Soldier must be in a leave status to request permissive attachment for compassionate reasons.

RESPONSE TO COMPASSIONATE ACTION REQUESTS

DA HRC will respond to compassionate requests via EDAS vice electronic message. Processing of compassionate requests is normally completed within 7-21 days. Soldiers should check with their S-1 for status of request.

COMPASSIONATE REVIEW

Compassionate actions that involve medical issues will be reviewed by the Office of the Surgeon General and a recommendation forwarded to DA HRC. If the compassionate action pertains to a medical condition of the Soldier’s dependent, he/she should enroll in the Exceptional Family Member Program (EFMP) or update the enrollment in the EFMP prior to forwarding the request to HRC.

GENERAL COURT-MARTIALS CONVENING AUTHORITY (GCMA)

Only General Courts-Martial Convening Authorities (GCMA) can return a compassionate reassignment request if they believe documentation is insufficient. Otherwise, all requests will be forwarded to HRC for decision.

RECONSIDERATIONS

Soldiers are not authorized to submit more than one request for reconsideration for the same or similar extreme Family problems.

MARRIED ARMY COUPLES PROGRAM (MACP)

When a Soldier enrolled in the MACP requests a compassionate action, his/her spouse will receive automatic compassionate consideration unless otherwise indicated in the remarks section of DA Form 3739, Application for Compassionate Actions.

The point of contact is: [email protected] at COMM: 502-613-5860 or DSN: 983-5860. Please include grade, full name, SSN and MOS with all e-mail requests.

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Exceptional family member program (efmp).

CLICK HERE TO VIEW THE EXCEPTIONAL FAMILY MEMBER PROGRAM FLYER

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The Exceptional Family Member Program (EFMP) provides comprehensive support to Family members with special needs. An Exceptional Family Member is a Family member with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling, and meets the eligibility criteria. EFMP pertains to active-duty Soldiers, US Army Reserve Soldiers in the Active Guard Reserve (AGR) Program, and Army National Guard AGR personnel serving under authority of 10 USC or 32 USC. Department of the Army Civilians do not enroll in the program.

EFMP takes an all-inclusive approach to coordinating military and civilian community, educational, medical, housing, and personnel services to help Soldiers and their Families with special needs. Enrollment in EFMP includes a wide array of benefits, detailed in the EFMP Benefits Fact Sheet .

EFMP enrollment does not adversely affect promotions, schools, or assignments. EFMP information is not made available to selection boards.

Soldiers with Exceptional Family Members are required to register for EFMP and keep enrollment information current. That way, Family needs will be considered during the OCONUS assignments process. If you’re eligible for EFMP services, Family members must be screened and enrolled when they accompany authorized Soldiers on OCONUS assignments. Screenings include a medical records review for all Family members and developmental screening for all children 72 months and younger. (Special education needs are considered only in assignments outside the United States. Assignments within the US and its territories are not based on the educational needs of children.)

For more information about EFMP and helpful articles about the program, look at the Enterprise EFMP site . After that, contact the installation EFMP manager at your local Army Community Service (ACS) office. To learn more about medical enrollment, see the Program Overview .

EFMP Resources

Here are some helpful resources for EFMP Families.

(Government Links)

  • Systems Navigators . Systems navigators are ACS EFMP staff members available on most Army installations. They assist EFMP Families with navigating through the available systems of care.​​​​
  • EFMP Newsletter.  The Exceptional Advocate  is the DoD’s EFMP newsletter, which includes helpful information and resources.
  • Military OneSouce.  Military OneSource’s   EFMP & Me   tool allows Families to explore the details of EFMP benefits and processes.
  • DirectSTEP.  DirectSTEP® eCourses  are available for free to Soldiers and Family Members, Army EFMP staff, and Special Education staff associated with teaching military children. DirectSTEP® eCourses teach staff, parents, and educators how to handle critical education issues to obtain positive outcomes.
  • Respite Care Support.  The Army’s Respite Care Support services provide a temporary rest period for Family members responsible for regular care of persons with disabilities. Care may be provided in the EFM respite care user’s home.

(Non-Government Links, No Endorsement Implied)

  • Center for Parent Information and Resources (CPIR).  CPIR   serves as a central resource of information and products to the community of Parent Training Information (PTI) Centers and Community Parent Resource Centers, so they can focus their efforts on serving Families of children with disabilities. 
  • American Camp Association (ACA).  The ACA  is a community of camp professionals who join together to share their knowledge and experience and ensure the quality of camp programs, including those for Exceptional Family Members.

**Not an all inclusive list**

The following Soldiers with EFMs are required to enroll in the EFMP: 1) Active Army 2) U.S. Army Reserve (USAR) Soldiers in the USAR Active Guard Reserve (AGR) Program. Mobilized and deployed Soldiers are not eligible for enrolment in the EFMP. 3) Army National Guard (ARNG) AGR personnel serving under authority of Title 10, United States Code and Title 32, United States Code. Soldiers who are members of the Army Married Couples Program will both enroll in the EFMP when they have a Family member that qualifies. This process will ensure that the assignment manager of each sponsor considers the Family's special needs.

 Enrollment in the EFMP will not detriment advancement or career opportunities of Soldiers. The Soldier is not required to turn down an assignment if Family members cannot accompany him/her - the Soldier has the option of accepting an assignment while the Family is supported in another location. The EFMP is not utilized to limit assignments, but rather to consider the best assignment for individual circumstances. Information contained in an EFMP enrollment is confidential and protected by privacy laws (HIPAA) thus cannot be released to selection boards for promotions or schools nor can it be released to commanders or other individuals without proper consent.

To enroll for a medical condition, the individual's medical provider must complete DD Form 2792 , Family Member Medical Summary. If the Soldier has a young child between the ages of birth to three years old who is receiving early intervention services as outlined on a Individualized Family Services Plan (IFSP) or a child/young adult who is receiving special education services from school as outlined on an Individualized Education Plan (IEP) or 504 plan, the early intervention service provider or school must complete DD Form 2792-1 , Special Education/Early Intervention Summary, attaching a copy of the appropriate plan (i.e. IFSP, IEP or 504). Keep in mind that it is possible that an individual can have both a medical and educational enrollment, thus both documents would need to be completed. Once these forms are complete, they must be submitted to the EFMP office located at Evans Army Community Hospital, 1650 Cochrane Circle, Woods Soldier and Family Care Center, Ivy Clinic (second floor near grand stairwell). Their hours of operation are: Mon -Thurs: 7:30 a.m. to 4:00 p.m. (closed for lunch 12:00 - 1:00 p.m.); Fri: 7:30 a.m. - 12:00 p.m; closed all federal holidays. For more information on enrollment procedures, please call 719-526-7805 or email at [email protected] . Once a Family member is enrolled in the EFMP, he/she remains in the program until: 1) the condition that warranted enrollment has been resolved; 2) when the Soldier leaves the Army; or 3) when the Family member is no longer enrolled in DEERS. Documentation is required to disenroll from the EFMP regardless of the circumstances and this documentation must be requested through the either the medical provider for a medical enrollment or the school/early intervention provider for an educational enrollment. It is the responsibility of the Soldier to ensure that enrollments are updated a minimum of every three years or as changes occur. Because a Soldier can be nominated for an assignment at any time, it is crucial to ensure that enrollment information is up to date at all times.

The same process in place to enroll in the program is in place to disenroll from the program. If there is an existing medical enrollment, the EFM's medical provider completes the DD Form 2792 , Family Member Medical Summary, indicating that the condition that warranted enrollment has been resolved (certain medical and mental health diagnoses have exceptions). If there is an existing educational enrollment, the school/early intervention provider completes the DD Form 2792-1 , Special Education/Early Intervention Summary, indicating that those services are no longer required. The completed documents are submitted to the EFMP office located at Evans Army Community Hospital, 1650 Cochrane Circle, Woods Soldier and Family Care Center, Ivy Clinic (second floor near grand stairwell). Their hours of operation are: Mon - Thurs: 7:30 a.m. to 4:00 p.m. (closed for lunch 12:00 - 1:00 p.m.); Fri: 7:30 a.m. - 12:00 p.m; closed all federal holidays. For more information on disenrollment procedures, please call 719-526-7805 or email at [email protected] .

Identification of Exceptional Family Members:  Often, Soldiers and their Family members are unsure of what conditions qualify for enrollment in the EFMP. Our team can help you determine if a specific condition qualifies for enrollment into the program, and help get you started with the enrollment process and get you connected with the enrollment office at Evans Army Community Hospital.

Information and Referral:  Have a question about how the program works? Need to know how to obtain referrals to specialty medical providers for your Family member? Ever wonder if the Americans with Disabilities Act or the Fair Housing Act applies to your situation? Want to know how to get information on the Respite Care Program? We have the answers! And if we can't immediately answer your question, we will find the answer or an appropriate point of contact for you and ensure we get the information to you in a timely manner.

Assistance Locating Disability Specific Support Groups, Recreational Activities, and Community Support Agencies:  Our team can assist you with locating and connecting with available support groups and recreational programs, both on and off the installation. We provide linkage to local resources, state and national organizations, and information regarding agencies that provide specialized services, as well as general community support information.

Advocacy:  Sometimes, navigating life with a Family member who has special health needs or concerns and/or special education needs, can be overwhelming and intimidating. An advocate is someone who can educate you about things and help you speak up about what you want and need. An advocate can also talk to other people and other organizations with you, whether it be an Army connected organization (chain of command, housing office, etc.) or an off post organization (your child's school, a support agency, etc.). Our team is ready to assist when an assessment of your needs determines that advocacy is warranted.

Assistance with Relocation/Transition:  If you are new to Fort Carson, welcome to "The Best Hometown in The Army - Home of America's Best"! As you in-processed, you might remember completing required EFMP forms. Once our office receives these forms from the in-processing office, you will receive a welcome letter from our office explaining our services and how to reach us. Please do not hesitate to contact us for any assistance you might need or stop by just to say hello! When it comes time for you to leave Fort Carson for a new duty location, your gaining installation will be notified that you are arriving so any supports you may need will be in place upon arrival. Of course, this can only be successful when you follow protocol for out-processing and complete the required EFMP documents at your levy brief or if you notify us personally of any needs you may have during the transition process. We are standing by ready to ease the stress of transition! Please ensure you check in with your gaining installation's Army Community Service (ACS) EFMP Manager for further assistance upon your arrival.

Administrative Support/Assistance with Compassionate Reassignments, Deletion/Deferment of Assignments, and Stabilization Requests:  Some circumstances relating to an Exceptional Family Member's health, safety or development may warrant a Soldier's request for a compassionate reassignment, deletion of orders, deferment of a report date, or stabilization at current duty location. Our team is skilled in understanding the qualification criteria for such requests, Department of the Army forms required for these requests, as well as the documentation required to support such requests. We are happy to provide guidance, assistance, and even provide advocacy if required if a Soldier feels his/her circumstances might qualify for one of these actions.

Coordinate Appropriate Placement of Children with Special Needs into CYSS Programs:  The Special Needs Accommodation Process (SNAP) Team is a multi-disciplinary team established to explore installation child care and youth supervision options for children and/or youth that have medical diagnoses that reflect life-threatening conditions, functional limitations, or behavioral and/or psychological conditions. The Team, of which the child/ youth's parent/guardian is a valued member, is responsible for determining placement options within Child, Youth and Services (CYS) programs considering the feasibility of CYS program accommodations and availability of services to support child and/or youth needs. The Team meets on a weekly basis to recommend a placement setting that accommodates to the extent possible the child and/or youth's individual needs. This is to ensure that all children/youth are placed in a safe and appropriate environment given their individual needs. The Team cannot discuss placement options for a child/youth if the child/youth's parent/guardian is not present to participate in the meeting. The process begins with registration of the child/youth at CYS and culminates in a SNAP meeting if deemed necessary by the Army Public Health Nurse (APHN).

Systems Navigation:  Systems Navigation is a Family and community support component of the EFMP that connects Families with special needs to the systems of care they need, both on and off the installation. The EFMP Systems Navigators are knowledgeable about the systems of care used by Families with special needs. The primary role of a Systems Navigator is to navigate Families through the available systems of care by assessing EFM/Family strengths/needs; developing a plan to reach goals; referring to appropriate agencies/organizations; and providing advocacy while teaching and strengthening self-advocacy skills. EFMP Systems Navigators reach out to Families to offer support services, particularly during transition, and work closely with our EFMP medical counterparts to accept referrals for those Families who have received new and/or complex diagnoses that require multiple support services. Referrals for Systems Navigation services are accepted from a variety of sources and Families can self-refer by contacting the EFMP office.

Respite Care:  The EFMP Respite Care Program is community support service that provides a temporary rest period for Family members responsible for regular care of persons with disabilities. Care may be provided in the EFMP respite user's home or other settings such as special needs camps and enrichment programs. It is time limited based on the EFM medical condition and availability of funding. An eligible EFM may qualify for  up to 25 hours  per month. Eligible Family members must be enrolled in the EFMP and may qualify for EFMP Respite Care if there is documentation of a severe chronic medical condition or significant medical needs. A severe chronic medical condition is defined as a serious medical condition that persists for greater than 6 months and requires the coordinated intervention of multiple primary and specialty care providers for evaluation, treatment and maintenance of health. Severe chronic conditions are often not curable and may carry a poor clinical prognosis. Significant medical needs are defined as one or more medical conditions that require extensive coordination of care by health care providers, ancillary services and/ or durable medical equipment in order to sustain a reasonable level of health. The EFM's medical provider must substantiate the need for EFMP Respite Care. The application process begins at the ACS EFMP office where application forms, as well as documents to be completed by the EFM's medical provider, can be obtained. Following proper completion of those forms, an assessment interview will take place with EFMP staff. The EFM's information will be presented before the EFMP Respite Care Panel, consisting of the EFMP Manager, ACS Director, Garrison Commander (or designee), Family Life Chaplain and EFMP Systems Navigator, who reviews the information provided and documented medical needs, and recommends approval or disapproval of all submissions for respite to the Garrison Commander who is the decision authority.

Special Olympics:  Special Olympics improves the lives of people with intellectual disabilities through quality sports training and competition. They provide year-round sports training and athletic competition in a variety of Olympic-type sports for children and adults with intellectual disabilities, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy and participate in a sharing of gifts, skills and friends with their families, other Special Olympics athletes and the community. Through close collaboration with Special Olympics Southeast Colorado, Fort Carson Special Olympics athletic teams have been established. Special Olympics relies on a volunteer force to serve at all levels in the program and in many capacities including coaches, sports officials and committee members. Whether you are interested in becoming a volunteer with Special Olympics or you have an EFM interested in becoming a Special Olympics athlete, our team can get you connected!

Educational Classes:  Interested in becoming a better advocate for your child while navigating the school's special education system? Trying to figure out how to broach the subject of the "birds and bees" with your special needs child? Interested in learning about Social Security Disability Benefits or Colorado Medicaid Waiver programs? Better yet, is there a topic of interest that you'd like to see us host a class/workshop on? From time to time, we offer educational classes, often bringing in subject matter experts to discuss these topics with you and to answer any questions you have. We encourage you to check our Facebook page for upcoming classes and to contact us with any topics you"d like to have presented.

Special Events:  As often as possible, our team enjoys interacting with our EFMs and providing special events. Some of those events include our quarterly Sensory Movie Nights and our annual Trick or Treat for EFM children and Photos with Santa for our EFM children with sensory issues.

Myth:  “Enrolling in the EFMP will have a negative impact on my career.”  Truth:  Soldiers complying with enrollment instructions have been shown to go further in their careers with the military. Because the specific information contained in an EFMP enrollment is confidential and protected by privacy laws (HIPAA), it cannot be released to any selection boards (i.e. promotions, schools, etc.) nor can it be released to commanders without proper consent. Soldiers with EFMs have attained the rank of General (4-star) and Sergeant Major of the Army.

Myth:  “The EFMP is only for the severely disabled or those with strictly medical needs.” Truth:  The Army's definition of "special needs" is very broad. The official definition of an EFM is "a Family member, regardless of age (child or adult), with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training or counseling." To keep it simple, in most situations any Family member who has a diagnosis or receives early intervention or special education services must be enrolled in the EFMP. Examples: Asthma; ADD/ADHD; Depression; Thyroid Conditions; Seizures; Autism Spectrum Disorders; Anxiety Disorder; Cardiac Conditions; Lupus; Arthritis; Migraines; Premature/High Risk Infants; etc.

Myth:  “A Soldier who has a Family member enrolled in the EFMP is non-deployable.” Truth:  Enrollment in the EFMP has no impact on the deployment responsibilities of the Soldier. Overseas unaccompanied, unit deployments, and standard deployments must be carried on without interruption. A Family Care Plan is the means to provide for a Family member who requires special care or assistance when the Soldier is performing required military duties. Family Care Plans are governed by  AR 600-20, paragraph 5-5 .

Myth:  “A Soldier enrolled in the EFMP has top priority for on-post housing.” Truth:  Each installation establishes their own policy regarding housing and EFMs. At Fort Carson, priority is only given to those EFMs who require structural modifications (i.e. wheelchair accessibility). Balfour Beatty Communities, Fort Carson's privatized housing contractor, does accept requests for required accommodations/modifications based on documented needs. For more information, please contact Balfour Beatty Communities at 719-579-1606 or  http://www.fortcarsonfamilyhousing.com .

Myth:  “Every time a doctor/specialist/counselor is seen the enrollment is automatically updated to reflect new information.”  Truth:  The database used to store EFMP information and the database used for electronic health records by medical providers are completely separate, thus do not "talk" and do not have the capability to automatically update. It is the Soldier's responsibility to physically obtain the enrollment documents and have them updated a minimum of every 3 years or as changes occur.

Myth:  “The physician enrolls the Family member in the EFMP when he/she enters information into the computer at the medical visit.” Truth:  The Soldier/Family member must physically obtain enrollment documents and provide them to the medical provider and/or school official/early intervention provider for completion and signature. Enrollment does not occur until completed enrollment documents are submitted to the EFMP office at the designated Medical Treatment Facility by the Soldier/Family member.

What is EFMP? DD Form 2792 DD Form 2792-1 School In and Out Processing Checklist Transitioning for the EFMP Family Deployment and the EFMP Colorado Springs District Websites: Academy School District 20:  www.asd20.org Calhan School District RJ - 1:  /www.calhanschool.org Cheyenne Mountain School District 12:  www.cmsd.k12.co.us Colorado Springs School District 11:  www.d11.org Falcon School District 49:  www.d49.org Fountain-Fort Carson School District 8:  www.ffc8.org Harrison School District 2:  www.hsd2.org Lewis-Palmer School District 38:  www.lewispalmer.org Manitou Springs School District 14:  www.mssd14.org Peyton School District 23 JT:  www.peyton.k12.co.us/district.php Widefield School District 3:  www.wsd3.org Pueblo (Pueblo County) School District Websites: Pueblo City School District 60:  www.pueblocityschools.us Pueblo County School District 70: www.district70.org http://www.parentcenterhub.org/repository/moving/  - Moving resource http://www.thearcppr.org/staff/  - where individuals with I/DD voices are heard and abilities are recognized. https://www.peakparent.org/ http://www.nami.org/ http://www.snrproject.com/Special_Needs/Resources/Military/TriCare+Program+Options  – Tricare Medicaid Waiver information http://www.tre.org/  - The Resource Exchange http://www.coloradosprings.gov/tr  - Therapeutic Recreation Program www.specialolympicsCO.org  – Special Olympics

Physical Address Woods Soldier Family Care Center (SFCC) 1650 Cochrane Circle, BLDG 7503 Second Floor, Room 2124 Fort Carson, Colorado 80913

Business Hours Monday-Thursday 7:00 am-4:00 pm (closed for lunch 12:00 pm-12:30 pm) Friday 7:00 am -12:00 pm Closed: the last Thursday of every month for training, clinic closes at 12:00 pm Closed: All federal Holidays and selected Friday Training Holidays (Check for updates on the Evans Army Hospital Facebook page)

Phone Numbers Main Office: 719-526-7805 Fax: 719-526-8504

Directions The EFMP office is located in the Woods Soldier Family Care Center. Patients should park in the “G” parking lot, enter the East entrance (farthest from the mountains) and take stairs or elevator to the 2nd floor. Clinic entrance is on the same side of the hallway as the Pediatric Clinic.

Overview The Exceptional Family Member Program (EFMP) is a mandatory program under Army Regulation 608-75. Information gathered as part of an EFMP summary is used to determine whether the special medical and educational needs of the Exceptional Family member(s) (EFM): • Can be accommodated at the next duty assignment location or • May qualify them for additional EFMP resources through Army Community Service. • All information is accorded strict confidentiality o Release of information regarding EFMs is in accordance with Army Regulation 340-21. o This information is not available to promotion boards or school selection boards.

There are two types of EFMP enrollment: Medical and/or Educational: Medical Enroll any family member who requires medical care above the level of normally provided by a Primary Care Manager in an outpatient clinic setting and requires specialty care or follow-up support more than once a year. This includes: • Serious or chronic medical problems, physical disabilities, and mental health disorders. Examples: high-risk newborns, a diagnosis of cancer within the last 5 years, sickle cell diseases, insulin-dependent diabetes. • Behavioral Health Conditions (such as bi-polar, conduct, depression, anxiety, or thought/personality disorders). • Autism Spectrum Disorders and Significant Developmental Delays. • Asthma (or other respiratory-related diagnosis with chronic recurring wheezing). • Attention Deficit Hyperactivity Disorder. • Requires adaptive equipment, assistive technology devices and/or environmental/architectural considerations.

Educational Enroll any family member with: Special educational needs and eligible for Early Intervention Services (EIS) or Special Education or if they meet one of the following criteria: • Has or requires an Individualized Family Service Plan (IFSP) under age 3, Or • Has or requires a 504 Plan or an Individualized Education Program (IEP) over age 3.

Evans Army Community Hospital EFMP • Processes EFMP enrollment, periodic update or termination of enrollment. • Verifies to Assignments manager the availability of special needs accommodation with the catchment area of the Service Member’s next CONUS or OCONUS assignment. • Assists HR Reassignments with Family Member Overseas Screenings prior to overseas deployment. • Verifies that an EFM qualifies for Priority Housing to Base Housing, who determines appropriate action to assist an EFM.

  • Exceptional Family Member Program
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  • Exceptional Family Member Program

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The Exceptional Family Member Program (EFMP) provides comprehensive support to family members with special needs. EFMP takes an all-inclusive approach to coordinate military and civilian community, educational, medical, housing, and personnel services to help Soldiers and their Families with special needs.

An Exceptional Family Member is a Family member with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling, and meets the eligibility criteria. 

Soldiers* with Exceptional Family Members are required to register for EFMP and keep enrollment information current. This way, Family needs will be considered during the OCONUS assignments process.

If you’re eligible for EFMP services, Family members must be screened and enrolled when they accompany authorized Soldiers on OCONUS assignments. Screenings include medical records review for all Family members and developmental screening for all children aged 72 months and younger.

For more information about EFMP, contact the EFMP point of contact through your nearest Army medical treatment facility.

* Who must enroll in the program?

  • Active Army
  • U.S. Army Reserve (USAR) Soldiers in the Active Guard Reserve (AGR) Program
  • Army National Guard (ARNG) AGR personnel serving under authority of 10 USC and 32 USC.

Department of the Army civilian employees do not enroll in the program.

You must identify dependent children with special education and medically related service needs and, Family members with medical needs each time they process for an assignment to a location outside the United States, where Family member travel is authorized at government expense.

What is the Exceptional Family Member Program (EFMP)?

  • A comprehensive, coordinated, multi-agency program that provides community support, housing, medical, educational, and personnel services to military Families with an Exceptional Family Member (EFM).
  • Enrollment in the EFMP helps the Army match the Soldier's grade and specialty with a location that can support the EFM's special needs.
  • Enrollment in EFMP is mandatory for any soldier whose dependent qualifies as an EFM.

Who qualifies to be enrolled in EFMP?

  • Approximately 10% of Army Families have members who require special or additional medical or educational services.
  • Potentially life-threatening conditions and/or chronic medical/physical conditions requiring follow-up support more than once a year or specialty care
  • Current and chronic (duration of 6 months or longer) mental health condition within the last 5 years or the need for frequent mental health services
  • Diagnosis of asthma or other respiratory-related diagnosis with chronic recurring wheezing
  • Diagnosis of attention deficit disorder (ADD)/attention deficit hyperactivity disorder (ADHD)
  • Adaptive equipment required
  • Assistive technology devices or services required
  •  Family members of Soldiers are considered to have a special educational need if they have or require an:
  •  Individualized Family Services Plan (IFSP), age birth to 3 y ears
  •  Individualized Education Program (IEP), age 3 years to 21 years

How do I enroll or get more information?

  • Call the Fort Moore EFMP Office at (762)-408-2423
  • Visit the Fort Moore EFMP Website at https://martin.tricare.mil/Health-Services/Medical-EFMP/
  •  Visit the U.S. Army Medical Department EFMP Website at https://efmp.amedd.army.mil/

Are DoD civilian employees required to enroll?

  • DA civilian employees with EFMs do not enroll in EFMP. However, they are required to identify family members with special education and medically related service needs each time they process for an assignment to a location outside of the United States where dependent travel is authorized at government expense.

Does enrollment impact a Soldier’s career?

  • Enrollment in EFMP does not adversely affect selection for promotion, schools, or assignments. Information concerning enrollment in the EFMP or any of the data used in the program is confidential and is not made available to selection boards.

Are special education needs considered during the assignment process?

  • Special education needs are considered only for assignments outside of the United States. Assignments within our 50 states and territories are not based on the educational needs of children. Every local school system must provide special education faculties and facilities for students with special needs.

How do I dis-enroll from EFMP?

  • Disenrollment may occur for the following reasons:  family member no longer qualifies as a dependent, divorce or change in custody, family member no longer has previously identified condition, or no longer requires an IEP/IFSP.  Supporting document must be submitted with the updated EFMP packet requesting the change.  Supporting documents include divorce decree, parenting plan, medical or educational documents supporting no longer needing services.  All requests are processed at the MEDDAC EFMP office. 

What is the process for an overseas screening?

  • Obtain a signed copy of DA Form 5888 from Levy Brief.  This can be obtained by levy briefing staff at bldg. 35, the unit S1, or at the levy brief.   Ensure all family members completed a physical within the last 12 months.  Schedule an overseas screen with the MEDDAC EFMP office and bring the signed 5888 and all medical records for all family members requesting command sponsorship.

What is the process for a Compassionate Reassignment?

  • Compassionate reassignment requests occur at the unit level when the necessary services needed for a family member cannot be accommodated at the current location.  Request a copy of your EFMP summary report or a copy of your enrollment packet from MEDDAC EFMP to prove EFMP enrollment.  Obtain adequate medical documents from your care team depicting level of care, frequency of services, and listing of all necessary procedures and appointments.  EFMP does not provide a letter of recommendation for reassignment. 

What is the process for requesting Stabilization based on my EFMP?

  • Stabilization requests occur at the unit level and require medical documentation for the members care team.  Request a copy of your EFMP summary report or a copy of your enrollment packet from MEDDAC EFMP to prove EFMP enrollment.  Obtain adequate medical documents from your care team depicting level of care, frequency of services, and listing of all necessary procedures and appointments.  EFMP does not provide a letter of recommendation for stabilization. 

Respite Care Program:   The EFMP provides temporary relief for the primary caregiver. Families who meet specific criteria are eligible for respite care.  For application or eligibility questions, please call (706) 545-1695.

Multidisciplinary Inclusion Action Team (MIAT) evaluates health, developmental, physical, social, emotional, learning, and behavioral issues and coordinates necessary special needs accommodations for children to participate in Child and Youth Services (CYS) programs. For more information on MIATs please call CYS Parent Central office at (706) 545-2079 or EFMP at (706) 545-2679.

System Navigation:  A community support component of the EFMP that connects Families with special needs to the systems of care they need, both on and off the installation.

Needs Assessments:   Needs assessments and services plans are completed during a one-on-one meeting with an EFMP staff to map out family needs and assess a plan of action to get needs met.  This process typically takes 30 minutes and is a way for the EFMP to better assist families with complex concerns. For more information please call (706) 545-5521.

Advocacy: Advocacy services include medical and educational advocacy for those needing services, to include, facilitating exceptions to policy for housing and assistance in the schools for children on IEP and/or 504 plans.

MEDDAC EFMP handles enrollments, updates, dis-enrollments, overseas screenings and questions about the availability of services in the area. Enrollment updates are required every three years or if the medical or educational condition/status changes. Call the MEDDAC EFMP office at (762) 408-2423 .

Tricare ECHO:   Enrollment into ECHO is required prior to starting ABA services. MEDDAC EFMP can assist in ECHO enrollment. Please contact the TRICARE ECHO Information Line (Question & Comments) at 800-447-6072 or VALUE OPTIONS: 866-323-7155, OPTION 1.

For medical and educational enrollment, disenrollment, or update information please call 762-408-2423. Please leave a voicemail if no one answers the phone and your call will be returned within 72 business hours. 

Child & Youth Services: +1 (706) 545-2079 ; https://militarychildcare.com  

Off Post links:

  •   https://www.muscogeemoms.com/after-school-programs/  
  • https://www.care.com
  • On-Post Schools: +1 (706) 545-7276
  • Darlene Register, Transition Consultant for MCSD: +1 (706) 748-2254
  • Chattahoochee County School District: +1 (706) 989-3678
  • Russell County School District: +1 (334) 298-8791
  • Phenix City Schools: +1 (334) 298-0534
  • Lee County Schools: +1 (334) 705-6000

Education Advocacy

  • Georgia:  Brenda Wallace +1 (910) 750-1454  
  • Alabama:  Marianne Young +1 (706) 615-7069  
  • School Liaison Officers: Ethan Branch: +1 (706) 545-3062 ; Marcus DuBose: +1 (706) 626-8625
  • Educational & Developmental Intervention Services (EDIS):  +1 (706) 545-3835 ; https://www.edis.army.mil/resources/locations/armylocations.html#armybenning
  • Housing: Villages at Fort Moore +1 (706) 685-3939 ; www.villagesatfortmoore.com  
  • EFMP Family Travel:  Bldg 35, Room 210: +1 (706) 545- 0629
  • Levy Brief POC: Susan Parris +1 (706) 545-0629
  • ACS programs: +1 (706) 545-4043
  • Georgia:  Brenda Wallace +1 (910) 750-1454  

 Legal Information

  • https://www.benning.army.mil/mcoe/sja/Family.html
  • https://www.benning.army.mil/mcoe/sja/content/pdf/Special%20Education%20for%20Special%20Needs%20Children%20Fact%20Sheet.pdf?7OCT2019

EFMP & ME:  https://efmpandme.militaryonesource.mil/

Schooling assistance:

  • https://military.tutor.com
  • https://WhiskeyBravo.org
  • https://www.militaryOneSource.mil      

Parent Resource Exchange, allows families with special needs to share resources. Meetings are held the first Monday of each month at 11 a.m. at ACS EFMP Conference room on Main Post. A list of local resource support groups is also available through EFMP.

Exceptional Family Member Resource Library, videos, books and other materials are available at in Room 138 at Army Community Service, Building 7, on Baltzell Avenue.

  • Operation Autism – A Resource Guide for Military Families
  • Easter Seals of West Georgia
  • May Center for Autism Spectrum Disorders, Columbus, Ga
  • Chattahoochee Valley Down Syndrome Support Group
  • Muscogee Moms
  • GA Parent 2 Parent
  • Special Olympics

EFMP Provided Trainings :

Military Families Learning Network : Trainings specific to military life as well as EFMP specific training opportunities for free. https://militaryfamilieslearningnetwork.org

Special Ed Connection :  offers explanations on IDEA, ADA, FERPA and other laws impacting special education and access to free web based trainings weekly. https://go.lrp.com/sec21_splash .

a.       AR 608-75

b.       DODI 1315.19

c.       DODD 1342.12

d.       Annex K

e.       DD 3054

f.        DD 2792

g.       DD 2792-1

h.       DA 5888

i.         DA 7415

j.          Levy Brief OSS Package

  • 7021 Ingersoll Street BLDG 359 Fort Moore, Georgia 31905 United States
  • +1 (706) 545-5521
  • +1 (706) 545-6545
  • +1 (706) 545-2679
  • Hours: Monday 8:00am-4:30pm Tuesday 8:00am-4:30pm Wednesday 8:00am-4:30pm Thursday 8:00am-4:30pm Friday 10:00am-4:30pm Saturday Closed Sunday Closed Training Holidays Regular Hours-of Operation Federal Holidays Closed

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compassionate reassignment army efmp

Written by EFMP Staff

Unfortunately, there are many military families who are “suffering in silence.”  These military families find themselves in crisis and do not know where to turn for assistance. Army Community Service (ACS) can help. They have an extraordinary Exceptional Family Member Program (EFMP) team who work hard to assist and support the military community. 

EFMP provides a variety of beneficial services to assist families navigate through various life challenges. EFMP offers community information and referral, exception to policy, housing modification and compassionate reassignment assistance, respite care, special education or individualized education plan assistance, early education intervention resources, parent rights and responsibility information, support groups, recreational activities and a multitude of EFMP directories.  

The procedure for receiving assistance is a two-step process. First, the military service member or family member will contact Eisenhower Army Medical Center, EFMP Advisor at 706-787-9300/9310 for information on EFMP enrollment, updates, disenrollment or screening. Subsequently to the medical enrollment, the military families can contact ACS-EFMP navigators at 706-791-1918/9707/3579 to receive counseling, training, education, therapy or treatment resources. Remember you are not alone, EFMP at ACS is here for you!

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  • Command Support Center Bldg. 35200, 271 Heritage Park Ln. Fort Eisenhower, Georgia 30905 United States
  • +1 (706)791-3579
  • +1 (877)310-5741
  • Military DSN (312)780-3579
  • Hours: Monday 7:30am-4:00pm Tuesday 7:30am-4:00pm Wednesday 7:30am-4:00pm Thursday 7:30am-4:00pm Friday 7:30am-4:00pm Saturday Closed Sunday Closed Federal Holidays Closed

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What is the timeline for a decision on a compassionate reassignment?

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  5. EFMP ROUND TABLE DISCUSSION 11 30

COMMENTS

  1. PDF COMPASSIONATE REASSIGNMENT FACT SHEET

    Form 3739, Application for Compassionate Actions. The governing regulation is Army Regulation 614-200, Section III. Contact the Fort Benning Legal Assistance Office to arrange help evaluating your compassionate action request and assistance with preparing necessary documents. Office of the Staff Judge Advocate Legal Assistance Office 6450 Way ...

  2. Compassionate Reassignment/Deletion/Deferment & Attachments

    dependents must be enrolled in the Exceptional Family Member Program (EFMP) before action will be processed. Contact the medical EFMP Coordinator, Ms. Tammy Summers, (337) 531-3002, at Bayne-Jones Army Community Hospital for assistance. 5. Legal Problems: A signed statement from a licensed attorney stating the problem and

  3. PDF EFMP Family Support Reference Guide

    Chapter 1: The Exceptional Family Member Program . As of fiscal year 2022, the number of service members enrolled in EFMP was approximately . 110,000, and the number of family members enrolled was approximately 142,725. Enrollment . includes spouses, children and other dependent family members with a qualifying medical and/

  4. Exceptional Family Member Program (EFMP)

    The Exceptional Family Member Program (EFMP) ... Army Community Service EFMP and System Navigation Family Support office is located in the Welcome Center on the 1 st floor. ... Email the EFMP Office . Reassignment Coordination 502-613-5861 or DSN: 983-5861 or

  5. EFMP & Me Frequently Asked Questions (FAQs)

    For additional help, contact your EFMP Family Support provider at your nearest installation. You can also contact a Military OneSource special needs consultant for free, 24/7 support, tools, assistance and more. Call 800-342-9647 or live chat with a consultant.

  6. Special Actions Branch stands ready to help Soldiers, Families

    Army regulations 614-100 (officers) and 614-200 (enlisted) cover compassionate reassignment actions. If the hardship qualifies, Soldiers can submit a compassionate request.

  7. Army Enlisted Compassionate Actions

    The point of contact is: [email protected] at COMM: 502-613-5860 or DSN: 983-5860. Please include grade, full name, SSN and. MOS with all e-mail requests. Soldiers may be considered for a compassionate action when they have extreme Family problems. The two types of Compassionate Requests are when personal ...

  8. ACS Exceptional Family Member Program

    An Exceptional Family Member is a Family member with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling, and meets the eligibility criteria. EFMP pertains to active-duty Soldiers, US Army Reserve Soldiers in the Active Guard Reserve (AGR) Program, and ...

  9. PDF COMPASSIONATE REASSIGNMENT FACT SHEET

    COMPASSIONATE REASSIGNMENT . FACT SHEET . Compassionate actions include reassignment, deletion, or deferral from orders. They are granted in response to a family emergency, hardship, or other situation in which a Soldier's presence elsewhere is warranted. Compassionate reassignment of a Soldier to another duty station prior to his or

  10. Exceptional family Member program

    EFMP Forms & Publications. Enrollment in the Exceptional Family Member Program is a requirement for active Army Soldiers with family members who have special medical and educational needs. The program helps Soldiers and family members with special needs receive the support and resources they need to thrive and manage stresses that may affect ...

  11. Who is experienced with compassionate reassignments? : r/army

    Compassionate Reassignment, when approved, is used for something that can be "fixed" within one year. However, if you're PCSing it's likely to be 2-3. Prepare for possible rotations to Korea or somewhere unaccompanied while your family stays at a location for EFMP things. Feel free to PM me.

  12. Compassionate Reassignment due to EFMP : r/army

    What are my chances of getting a compassionate reassignment approved if my dependents were just denied by gaining installation due to the Exceptional Family Membership Program (EFMP)? This program basically tells the SM whether the gaining installation can support the SMs dependents medical needs. So, we were not approved.

  13. Exceptional Family Member Program :: Ft. Eisenhower :: US Army MWR

    The procedure for receiving assistance is a two-step process. First, the military service member or family member will contact Eisenhower Army Medical Center, EFMP Advisor at 706-787-9300/9310 for information on EFMP enrollment, updates, disenrollment or screening. Subsequently to the medical enrollment, the military families can contact ACS ...

  14. efmp compassionate reassignments : r/army

    efmp compassionate reassignments. My wife is enrolled in efmp or The Exceptional Family Member Program. We have had 6 compassionate reassignments, 8 duty stations, 4 in 5 years all due to being sent to the wrong medical and duty stations. We are again facing the same situation now.

  15. Army tests new EFMP system, targets assignment process for select

    The Army is currently piloting a new Exceptional Family Member Program online enrollment process to improve the assignment research and selection process for EFMP participants, G-9 officials said ...

  16. What is the timeline for a decision on a compassionate reassignment

    Processing of compassionate requests is normally completed within 7-21 days. Soldiers should check with their S-1 for status of request. ^ That's from the HRC website. AR 614-200, Chapter 5, Section III, 5-9 through 5-17 cover compassionate reassignments and EFMP. Your husband should be able to pull it up on apd with his CAC.

  17. EFMP provides support for community

    If EFMP cannot meet the needs of any family member or feels the family would be better suited for convenience of medical attention elsewhere, Soldiers may be eligible for a compassionate reassignment.

  18. Question about Compassionate Reassignment Process : r/army

    Question about Compassionate Reassignment Process. Hello, everyone. I'm inquiring on here because nobody that I've asked seems to know. I am currently trying to put in a packet to apply for a compassionate reassignment due to one of my children being diagnosed with CP recently. The issue is, the unit I am in is gearing up for a rotation and ...