deloitte interview case study

Practice a case

Case interviews represent real client engagements giving you insight into our approach and the work we do. It also gives you an opportunity to demonstrate clear thinking, practical judgment, and a professional demeanor, while helping us assess your thought process, creativity, and comfort with ambiguity.

How to use this tool:.

You will be presented with an example of a real-life business situation, along with a series of questions.

Answer each question to the best of your ability, then check your work.

At any time, you can access the business situation in the upper right corner.

Please note: This is not an assessment and we do not track your responses or results. You can practice as often as you'd like.

Completion time: 15/20 min

Practice a case interview

Please note that cases may differ in format and level of detail depending on the duration of the interview, but remember in the actual interview, we will be looking at your ability to think through a problem versus any specific technical skill or subject matter knowledge.

Tell us a little about yourself.

I am an advanced degree student, i am an undergraduate  student, i am an undergraduate student, choose your intended area in order to access cases related to it, strategy  cases, finance strategy: federal health agency, leadauto: market expansion, talent management: federal civil cargo protection bureau,   previous, business technology solution cases, strategy cases, architecture strategy: federal finance agency, medx: the smart pill bottle, business technology solution cases , engagement strategy: federal agency v, recreation unlimited, strategic vision: federal benefits provider.

Case interview tips

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• Hacking the Case Interview

Deloitte case interviews are the most difficult part of the interview process. Deloitte interviews are comprised of case interviews, a group case interview, and behavioral or fit interview questions. You will need to pass every single Deloitte case interview in order to land a job offer.

In this comprehensive article, we’ll cover exactly what to expect in your upcoming Deloitte interview and how to best answer all of the different types of questions, including Deloitte case interviews. We’ll cover in detail:

• Deloitte interview process
• What is a Deloitte case interview?
• What does a Deloitte case interview assess?
• How to solve Deloitte case interviews
• The different types of Deloitte case interviews
• Examples of Deloitte case interviews
• Deloitte case interview tips
• How to prepare for Deloitte case interviews
• How to solve the Deloitte group case interview
• Deloitte behavioral and fit interview questions
• Recommended Deloitte case interview resources

If you’re looking for a step-by-step shortcut to learn case interviews quickly, enroll in our case interview course . These insider strategies from a former Bain interviewer helped 30,000+ land consulting offers while saving hundreds of hours of prep time.

Deloitte Interview Process

The Deloitte interview process typically consists of two rounds of interview that include case interviews, a group case interview, and behavioral or fit interview questions. The entire interview process can take anywhere from one week to a few months.

Given its size, Deloitte may have a different interview process depending on the country or the office that you are interviewing for. However, the most common interview process consists of two rounds of interviews following the submission of your Deloitte resume .

• First round interviews : you will have one 30 to 45-minute behavioral interview and one or two 30 to 45-minute case interviews.
• Final round interviews : you will have a 30 to 45-minute behavioral interview, a 30 to 45-minute case interview, and a one hour group case interview

There are three important distinctions between your first round Deloitte interview and your final round Deloitte interview.

One, your interviewers will likely be more senior people at Deloitte. This means that the case interviews you receive may be a bit less structured and more qualitative in nature. The case interview may feel more like a discussion where you and the interviewer are discussing your opinions and ideas on a business problem.

Two, there will be more of an emphasis on assessing your fit with the firm. The first round interview is primarily used as a screener to determine whether or not you can solve case interviews effectively and whether or not you have the potential to be a great consultant.

Final round interviews will also continue to assess this, but interviewers will also be determining whether or not you would be a great fit with the office. Are you coachable and easy to work with? Are you collaborative? These are a few of the qualities that interviewers want to see.

Three, your interviewers may read the notes that your interviewers wrote during your Deloitte first round interview. If there was a particular area of the case interview that you struggled with, interviewers may want to test you again on it to make sure that it is not a significant weakness.

What is a Deloitte Case Interview?

A Deloitte case interview, also known as a “case” for short, is a 30 to 60-minute exercise in which you and the interviewer work together to develop a recommendation or answer to a business problem.

These business problems can be anything that real companies face:

• How can Amazon increase its profitability?
• What can Apple do to increase customer retention?
• How should Tesla price its new electric vehicle?
• Where should Disney open another Disneyland theme park?

Deloitte case interviews simulate what the consulting job will be like by placing you in a hypothetical business situation. Cases simulate real business problems that consulting firms solve for their clients. Many Deloitte case interviews are based on actual projects that interviewers have worked on.

While consulting projects typically last between 3 to 9 months, case interviews condense solving the business problem into just 30 to 45 minutes.

Deloitte case interviews can cover any industry, including retail, consumer packaged goods, financial services, energy, education, healthcare, government, and technology.

They can also cover a wide range of business situations, including entering a new market, launching a new product, acquiring a company, improving profitability, and growing revenues.

Although Deloitte case interviews cover a wide range of industries and business situations, no technical or specialized knowledge is needed. Unless you are interviewing for a consulting firm that specializes in a particular industry or function, cases are designed to be solved by someone that has general business knowledge.

Nailing your Deloitte case interviews is critical to get a job at Deloitte. There is no way to get a Deloitte job offer without passing your case interviews.

What Does a Deloitte Case Interview Assess?

Deloitte case interviews assess five different qualities or characteristics: logical and structured thinking, analytical problem solving, business acumen, communication skills, and personality and cultural fit.

1. Logical and structured thinking : Consultants need to be organized and methodical in order to work efficiently.

• Can you structure complex problems in a clear, simple way?
• Can you take tremendous amounts of information and data and identify the most important points?
• Can you use logic and reason to make appropriate conclusions?

2. Analytical problem solving : Consultants work with a tremendous amount of data and information in order to develop recommendations to complex problems.

• Can you read and interpret data well?
• Can you perform math computations smoothly and accurately?
• Can you conduct the right analyses to draw the right conclusions?

3. Business acumen : A strong business instinct helps consultants make the right decisions and develop the right recommendations.

• Do you have a basic understanding of fundamental business concepts?
• Do your conclusions and recommendations make sense from a business perspective?

4. Communication skills : Consultants need strong communication skills to collaborate with teammates and clients effectively.

• Can you communicate in a clear, concise way?
• Are you articulate in what you are saying?

5. Personality and cultural fit : Consultants spend a lot of time working closely in small teams. Having a personality and attitude that fits with the team makes the whole team work better together.

• Are you coachable and easy to work with?
• Are you pleasant to be around?

All of these five qualities can be assessed in just a 30 to 60-minute Deloitte case interview. This is what makes case interviews so effective in assessing consulting candidates.

How to Solve Deloitte Case Interviews

Deloitte case interviews are candidate-led. You will be in the driver’s seat of the case interview and will be expected to ask the right questions, probe for data, and propose each next step to solve the case.

In a Deloitte case interview, you are not assessed on whether or not you have the correct answer. Instead, Deloitte uses case interviews to assess six different qualities:

• Problem solving : Can you decompose a problem into smaller, more manageable questions?
• Analytical ability : Can you draw the right insights from data and information?
• Strategic thinking : Do you have a sharp business acumen and practical business judgment?
• Logical thinking : Are you structured, organized, and rational in the way that you think?
• Creativity : Can you generate interesting or unique ideas and solutions?
• Professional demeanor : Are you calm, confident, and articulate?

Our step-by-step guide to case interviews is presented in the video below. We highly recommend watching that video in its entirety. 

On Deloitte's case interview website , they recommend taking five   steps to solve a case interview:

1. Understand the issue and ask clarifying questions

The most important part of the case interview is to make sure you understand the business issue and the objective of the case. The quickest way to fail a case interview is to answer or address the wrong business problem. 

Therefore, if either the business issue or objective of the case is unclear, make sure to ask clarifying questions.

2. Identify the underlying assumptions

Next, you’ll need to decompose the overall business problem into smaller, more manageable issues. Identify what would need to be true in order for you to recommend a particular course of action.

To do this, it will be helpful to put together a framework, which is a tool that helps you organize your ideas and thoughts into different categories. For a complete guide on how to create tailored and unique frameworks for each case, check out our article on case interview frameworks .

3. Summarize specific issues and findings

Afterwards, you’ll begin investigating different issues or areas of your framework. After investigating each one, it is important that you summarize the key takeaways or insights that you uncovered.

Connect these findings back to the overall business problem and explain how your findings impact your potential recommendation.

4. State your recommendations

Once you have gathered enough evidence and support for your recommendation, you will need to present your recommendation in a clear and concise way.

Start by giving a firm recommendation. Then, provide the three major reasons that support your recommendation. This should summarize most of the important findings from the case.

5. Outline next steps and the expected results or impact

After delivering a recommendation, you should propose potential next steps that you would take if you had more time or data. What would you need to know to further strengthen your recommendation or make you more confident in your answer?

You can also talk about the expected results or impact of your recommendation. This may also have implications on potential next steps, such as analyzing the risks or quantifying the financial benefits. 

The Different Types of Deloitte Case Interviews

There are three different types of Deloitte case interviews, one type for each of Deloitte's consulting groups:  

• Strategy & Operations : primarily focused on corporate strategy, supply-chain improvement, business model transformation, and process improvements. The work that this group does is most similar to the work that McKinsey, BCG, and Bain do
• Business Technology : primarily focused on digital strategy, delivery of information technology programs, and building tech-based solutions for clients
• Human Capital : primarily focused on organization transformation, change management, corporate learning and development, and diversity and inclusion

The type of case that you get depends on what group you are interviewing with. 

For example, If you are interviewing with the Strategy & Operations group, you’ll get a strategy or operations case . You may be asked to determine whether to enter a new market, launch a new product, or make an acquisition.

If you are interviewing with the Technology group, you’ll get a technology or IT case. You may be asked to determine whether to roll out a new IT system, how to assess different technologies, or how to best coordinate an IT transformation.

If you are interviewing with the Human Capital group, you may be asked to determine the optimal organization structure, how to better incentivize employees to perform better, or how to save payroll costs.

Examples of Deloitte Case Interviews

Below are practice cases created by Deloitte. We recommend working through these so that you know exactly what to expect in your Deloitte case interview.

For undergraduates:

• Engagement Strategy: Federal Agency V (strategy case)
• Recreation Unlimited (strategy case)
• Strategic Vision: Federal Benefits Provider (strategy case)
• MedX: The Smart Pill Bottle (business technology case)
• Architecture Strategy: Federal Finance Agency (business technology case)

For advanced degree students:

• Finance strategy: Federal Health Agency (strategy case)
• Talent Management: Federal Civil Cargo Protection Bureau (strategy case)

For more practice, check out our article on 23 MBA consulting casebooks with 700+ free practice cases .

  Deloitte Case Interview Tips

Below are eight of Deloitte's case interview tips to help you improve your case interview performance.

Tip #1: Take notes

While the interviewer is providing you with the case background information, take notes on the most important pieces of information. Pay particularly close attention to the context, company, and case objective.

Tip #2: Make sure you understand the case question

Answering or addressing the wrong business problem is the quickest way to fail a case interview. The most important thing is understanding what the business issue is and what overall question you’ll be expected to answer at the end of the case. 

Tip #3: Ask questions

Do not be afraid to ask questions. You will not be penalized for asking questions that are important and relevant to the case. 

Great questions to ask include asking for the definition of an unfamiliar term, asking questions that clarify the objective of the issue, and asking questions to strengthen your understanding of the context or company.

Tip #4: After you develop a framework, develop an initial hypothesis

A hypothesis is an educated guess on the answer based on the data and information that you have so far. It helps guide your analysis and keeps you on the right track.

After developing a framework, try to develop a hypothesis to help you decide what area of your framework you should explore first.

Tip #5: Take time to structure your thoughts

When asked a question in a case interview, don’t always start answering immediately. Instead, take the time to process the question and develop an organized and structured way to answer it. It is acceptable to ask the interview for a brief moment to collect your thoughts.

Your answer will likely be much stronger if you give yourself time to think. 

Tip #6: Present a clear, logical story for your recommendation

Remember that consultants need to convince clients to follow their proposed recommendations. Being articulate and persuasive are necessary skills for consultants.

When you deliver your recommendation, try to make it a coherent story. This will make your recommendation easier to follow and more compelling.

Tip #7: Walk the interviewer through your thinking and explain assumptions

You do not get any points for the ideas and thinking that you do not communicate. Therefore, you should make every effort to talk through your thoughts out loud.

Walk the interviewer through what you are thinking. Explain why you have made particular decisions. State your assumptions. This makes it easier for the interviewer to provide feedback or hints to help you out.

Tip #8: Engage the interviewer in a business conversation

Remember that a case interview is a collaborative exercise. You should not be dismissing the feedback and suggestions that the interviewer provides you. They may be trying to help steer the case in the right direction or provide you with hints when you get stuck.

Treat the interviewer as your teammate and turn the case interview into a business conversation.

How to Prepare for Deloitte Case Interviews

There are seven steps to preparing for Deloitte case interviews.

1. Understand what a case interview is

The first step in preparing for Deloitte case interviews is to understand exactly what case interviews are.

When you are familiar with what case interviews are, it is important to know what a great Deloitte case interview performance looks like.

Knowing what a great Deloitte case interview performance looks like will facilitate how quickly you learn case interview strategies in the next step.

Before continuing onto the next step, you should be familiar with:

• The overall objective of a case interview
• The structure and flow of a case interview
• The types of questions you could get asked
• What a great case interview performance looks like

2. Learn the right strategies

Now that you have sufficient background knowledge, the next step in preparing for Deloitte case interviews is to learn the right strategies to build good case interview habits.

It is much more effective to learn the right case strategies the first time than to learn poor strategies and try to correct them later.

The quickest, most efficient way to learn these strategies is to go through our Comprehensive Case Interview Course .

If you prefer reading case interview prep books instead, the three I recommend are:

• The Ultimate Case Interview Workbook
• Case Interview Secrets

Hacking the Case Interview provides strategies on exactly what to do and what to say in every step of the case interview. It is a concise and straight to the point guide. I recommend this book as the first book to read for beginners.

Case Interview Secrets teaches core concepts such as the issue tree , drill-down analysis, and a hypothesis driven approach. It illustrates these concepts through stories and anecdotes. If you have read Hacking the Case Interview, I recommend also reading this book to get perspectives from a second author. Check out our full review of Case Interview Secrets .

Case in Point provides a ton of specific and complex frameworks. However, you likely won’t be using many of these in an actual case interview because many of them are overly complex and specific. If you have time, it may be useful to skim through this book. Check out our full review of Case in Point .

At the bare minimum, read either the first or second book. If you have the time, read the first two books so that you can get strategies from two different authors.

Make sure to spend sufficient time learning the right strategies before starting to practice cases. It is ineffective to practice cases if you have no idea what strategies to practice and refine.

Before moving onto the next step, you should at least have strategies for the following parts of a case interview:

• Developing unique and tailored frameworks
• Solving quantitative problems
• Answering qualitative questions
• Delivering a recommendation

3. Practice 3-5 cases by yourself

Once you have learned the right strategies, the next step in Deloitte case interview prep is to practice.

When practicing case interviews, it is usually better to practice with a case interview partner than to practice by yourself . Casing with a partner better simulates the real case interview experience.

However, when you are just starting to practice, I recommend doing the first 3 – 5 cases by yourself.

There are three reasons for this:

• You can get the hang of the case interview structure and format much more quickly working by yourself rather than having to wait to schedule a time with a partner
• There are many aspects of case interviews that you can practice without a partner, such as structuring a framework and solving quantitative problems. You can get much more practice working through these parts by yourself
• You may have difficulty finding a case interview partner if you are a complete beginner. Without having done any cases, you likely won’t know how to properly give a case or provide good feedback

4. Practice 5-10 cases with a partner

The next step in preparing for Deloitte case interviews is to case with a partner.

Casing with a partner is the best way to simulate a real case interview. There are many aspects of case interviews that you won’t be able to improve on unless you practice live with a partner.

When practicing cases with a partner, ensure you are spending enough time after cases to deliver feedback.

For a case that takes around 30 – 40 minutes, spend at least 15 – 20 minutes for feedback. Much of your learning and improvement will come from these feedback sessions.

Do not move onto the next step until you have done at least 5 – 10 cases and are beginning to feel comfortable with case interviews.

5. Practice with a former or current consultant

At this point, I highly recommend asking former or current consultants to give you a practice case. This will significantly help you prepare for case interviews.

Doing a mock case with a former or current consultant is highly advantageous because they know exactly how to run cases and give feedback. You’ll receive incredibly helpful feedback that your previous case partners likely missed.

If you feel that you are plateauing with your case partner, that is a sign you should do a mock case interview with a former or current consultant.

You can find former or current consultants among:

• People you met during the consulting recruiting process
• Your broader LinkedIn network

I would not ask a consultant that is involved with the consulting recruiting process for a case too prematurely. Although these practice cases are not evaluative, some firms will actually make note of how well you perform during the practice case.

At this point, you will have accumulated a long list of improvement areas from all of the different people you have cased with.

6. Work on your improvement areas

In this step of preparing for Deloitte case interviews, you will work on strengthening and fine-tuning your improvement areas. Examples of common improvement areas include:

• Creating a more complete and mutually exclusive framework
• Performing math calculations quicker or more smoothly
• Providing more structure to your qualitative answers
• Leading the case more proactively
• Delivering a more succinct recommendation

Try to focus on improving one thing at a time. This is much more effective than trying to improve everything at once.

For some areas, such as math, it will be better to work independently. For other areas, such as learning to proactively lead the case, it will be better to work with a case partner.

If you are looking for more cases, look at the resources listed in step four. If you are looking for specific drills or practice problems for a particular part of a case interview, check out The Ultimate Case Interview Workbook .

Do not move onto the next step until you have finished working on all of your improvement areas.

7. Stay sharp

If you have progressed this far, congratulations! You have almost finished preparing for Deloitte case interviews.

Once you feel that you have no more improvement areas to work on, the key is to not burn yourself out by doing too many unnecessary cases.

While each case that you do makes you slightly better, there is a point when doing too many cases can create case fatigue right before your interview. Case fatigue can negatively impact your interview performance.

On the other hand, you also don’t want to go weeks without having done a case. You may end up forgetting strategies or become rusty and slow.

Once you have achieved case mastery, I recommend doing no more than 2 cases per week in the weeks leading up to your interview. This ensures that you remain sharp for case interviews, but don’t have case fatigue.

How to Solve the Deloitte Group Case Interview

Deloitte is one of the few consulting firms that uses group case interviews in their final round of interviews. They conduct group case interviews because Deloitte’s work culture has a huge emphasis on teamwork and culture fit.

Here’s what to expect:

• You’ll be put into a group with 3 to 5 other candidates
• The interviewer will hand out case materials
• You’ll be given 10 minutes to review the case materials and prepare
• The group will have a discussion for 20 minutes
• During this discussion, interviewers will be observing candidates and will not interfere
• Afterwards, the interviewer will ask the group specific questions for another 20 minutes

Group case interviews can be challenging to prepare for because it is difficult to replicate the exact conditions to practice them. However, if you prepare for case interviews well, you will be in a great position to succeed in group case interviews.

Your goal in a group case interview is to add value to the group. There are six different ways that you can add value:

• Lead or facilitate the discussion : You can propose what topics to discuss, the order they should be discussed in, and how much time should be allocated towards each topic. If the group gets off track, you can bring the group’s focus back together.
• Expand upon other people’s ideas : If a group member suggests a great idea or raises a good point, build upon it and make it even better.
• Synthesize information : You can summarize information that other people have said and reconcile different viewpoints and ideas together.
• Keep track of time : You can volunteer to keep track of time and make sure that the group is on track.
• Play devil’s advocate : You can help your group develop strong ideas by testing the team’s thinking by considering potential risks or downsides of their ideas.
• Take notes:  You can keep track of what other people are saying so that you can recall what has been discussed if any group members have questions.

Follow these five tips to shine during your Deloitte group case interview.

Tip #1: Treat your group members as teammates, not competition

The group case interview is not an exercise in which you are competing with others. Interviewers are trying to assess whether you would be a great teammate. Multiple people or even all people in your group can receive job offers.

Therefore, focus on adding value to the group rather than making yourself look better than your teammates.

Tip #2: Don’t speak too much, but don’t speak too little

If you speak too much, this may be seen as being too aggressive or controlling. If you speak too little, you may come off as shy or timid.

If you were to rank all of the members in your group by how much each person spoke, you would want to be roughly in the middle. This would be the perfect balance of speaking and listening.

Tip #3: Don’t interrupt or talk over your group members

Interrupting others when they are speaking is rude and disrespectful. You do not want to be inconsiderate or a jerk. Be nice and respectful to your group members.

Tip #4: Involve other people

If you observe that someone has not spoken much, ask them for their thoughts or opinions. If you notice that someone has been cut off when they were speaking, ask them to finish their thoughts after the person interrupting them has finished what they have to say.

These are easy ways to show interviewers that you are a considerate and helpful teammate.

Tip #5: Speak only if you are adding value to the group

Just because you are speaking a lot during the group case interview does not mean that you are doing well. Interviewers are not assessing you purely on the quantity of what you say. They care more about the quality.

Great teammates know when to speak and when to listen. Therefore, you should speak only if you are adding some kind of value to the group. Interviewers can tell when people are speaking for the sake of getting air time.

For a full guide on group case interviews, check out our consulting group case interview step-by-step guide .

Deloitte Behavioral and Fit Interview Questions

In addition to case interviews, you will likely be asked a few behavioral or fit interview questions. There are ten questions that are most commonly asked.

1. Why Deloitte?

How to answer: Provide your three biggest reasons why you’re interested in working at Deloitte. You could mention that you loved the people that you have met from Deloitte so far. You can talk about Deloitte’s massive global presence, their expertise in nearly any industry or function, or their professional development opportunities.

2. Why consulting?

How to answer: Again, provide three reasons for why you’re interested in consulting. You could mention the fast career progression opportunities, the learning opportunities to develop soft and hard skills, or the level of impact that you can make right away in consulting.

3. Walk me through your resume.

How to answer: Provide a concise summary of your work experience, starting with the most recent. Focus on emphasizing your most impressive and unique accomplishments. At the end, tie your experiences to why you are interested in consulting and why you would be a great fit for Deloitte.

4. What accomplishment are you most proud of? 

How to answer: Choose your most impressive, unique, or memorable accomplishment. Structure your answer by providing information on the situation, the task, the actions you took, and the results of your work. Explain why the accomplishment is so meaningful to you and what qualities that reveals about you as a person.

5. Tell me about something that is not on your resume.

How to answer: This is a great opportunity to highlight an accomplishment that is not related to your professional work experience. Perhaps there is a non-profit that you volunteer at, a side project or business that you work on, or a hobby that you have won awards or recognition for. Select an accomplishment that is impressive and interesting.

6. Tell me about a time when you had to lead a team.

How to answer: If possible, choose a time when you directly managed a person or a team. For this question and the following similar questions, make sure that you structure your answer. Provide information on the situation, the task, the actions you took, and the results of your work. This is known as the STAR method and is the most common way of answering behavioral or fit interview questions. 

7. Describe a time when you faced conflict or disagreement.

How to answer: When answering this question, focus on emphasizing the steps you took to resolve the conflict or disagreement. Speak about the interpersonal skills you had to use in order to mediate the situation. Interviewers want to know that you can handle conflict in a constructive way.

8. Give an example of a time when you successfully persuaded someone.

How to answer: Choose a time when you were able to change someone’s mind who originally disagreed with you. Focus on emphasizing the steps that you took to persuade that person and what impact this had on the organization. Interviewers want to know that you are a great communicator and have strong people skills.

9. Tell me about a time when you failed.

How to answer: Choose a time when you failed to meet a deadline or did not meet expectations. You do not want to pick a failure that is too big or embarrassing. Focus on emphasizing what you learned from the experience and how you used that experience to deliver even better results in the next opportunity that you got. Interviewers want to see that you strive to learn from your past failures and are always working to get better.

10. Are there any questions that you have for me?

How to answer: This is a fantastic opportunity to get to know the interviewer on a more personal level. Ask them questions about their experience in consulting. Ask what their favorite case was or what they are looking to do next in their career. The more you can get the interviewer talking about themself, the more likely they will be to have a positive impression of you. People love talking about themselves, so make sure to listen attentively and ask follow-up questions.

For a step-by-step guide on how to best answer all of these questions and more, check out our complete guide on consulting behavioral interview questions .

Recommended Deloitte Case Interview Resources

To prepare for Deloitte case interviews, you can use a variety of different case interview prep books, online courses, and coaching. We'll cover each of these different categories of resources in more detail.

Deloitte Case Interview Prep Books

Case interview prep books are great resources to use because they are fairly inexpensive, only costing $20 to $30. They contain a tremendous amount of information that you can read, digest, and re-read at your own pace.

Based on our comprehensive review of the 12 popular case interview prep books , we ranked nearly all of the case prep books in the market.

The three case interview prep books we recommend using are:  

• Hacking the Case Interview : In this book, learn exactly what to do and what to say in every step of the case interview. This is the perfect book for beginners that are looking to learn the basics of case interviews quickly.
• The Ultimate Case Interview Workbook : In this book, hone your case interview skills through 65+ problems tailored towards each type of question asked in case interviews and 15 full-length practice cases. This book is great for intermediates looking to get quality practice.
• Case Interview Secrets : This book provides great explanations of essential case interview concepts and fundamentals. The stories and anecdotes that the author provides are entertaining and help paint a clear picture of what to expect in a case interview, what interviewers are looking for, and how to solve a case interview.

Deloitte Case Interview Courses

Case interview courses are more expensive to use than case interview prep books, but offer more efficient and effective learning. You’ll learn much more quickly from watching someone teach you the material, provide examples, and then walk through practice problems than from reading a book by yourself.

Courses typically cost anywhere between $200 to $400.

If you are looking for a single resource to learn the best Deloitte case interview strategies in the most efficient way possible, enroll in our comprehensive case interview course .

Through 70+ concise video lessons and 20 full-length practice cases based on real interviews from top-tier consulting firms, you’ll learn step-by-step how to crush your Deloitte case interview.

We’ve had students pass their Deloitte first round interview with just a week of preparation, but know that your success depends on the amount of effort you put in and your starting capabilities.

Deloitte Case Interview Coaching

With case interview coaching, you’ll pay anywhere between $100 to $300 for a 40- to 60-minute mock case interview session with a case coach. Typically, case coaches are former consultants or interviewers that have worked at top-tier consulting firms.

Although very expensive, case interview coaching can provide you with high quality feedback that can significantly improve your case interview performance. By working with a case coach, you will be practicing high quality cases with an expert. You’ll get detailed feedback that ordinary case interview partners are not able to provide.

Know that you do not need to purchase case interview coaching to receive a consulting job offer. The vast majority of candidates that receive offers from top firms did not purchase case interview coaching. By purchasing case interview coaching, you are essentially purchasing convenience and learning efficiency.

Case interview coaching is best for those that have already learned as much as they can about case interviews on their own and feel that they have reached a plateau in their learning. For case interview beginners and intermediates, it may be a better use of their money to first purchase a case interview course or case interview prep book before purchasing expensive coaching sessions.

If you do decide to eventually use a case interview coach, consider using our case coaching service .

There is a wide range of quality among coaches, so ensure that you are working with someone that is invested in your development and success. If possible, ask for reviews from previous candidates that your coach has worked with.

Summary of the Best Deloitte Case Interview Resources

To prepare for Deloitte case interviews as well as case interviews from other consulting firms, we recommend the following resources:

• Comprehensive Case Interview Course (our #1 recommendation): The only resource you need. Whether you have no business background, rusty math skills, or are short on time, this step-by-step course will transform you into a top 1% caser that lands multiple consulting offers.
• Hacking the Case Interview Book   (available on Amazon): Perfect for beginners that are short on time. Transform yourself from a stressed-out case interview newbie to a confident intermediate in under a week. Some readers finish this book in a day and can already tackle tough cases.
• The Ultimate Case Interview Workbook (available on Amazon): Perfect for intermediates struggling with frameworks, case math, or generating business insights. No need to find a case partner – these drills, practice problems, and full-length cases can all be done by yourself.
• Case Interview Coaching : Personalized, one-on-one coaching with former consulting interviewers
• Behavioral & Fit Interview Course : Be prepared for 98% of behavioral and fit questions in just a few hours. We'll teach you exactly how to draft answers that will impress your interviewer
• Resume Review & Editing : Transform your resume into one that will get you multiple interviews

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Deloitte Case Interview Guide 2024: Criteria, Technique & Tips

Deloitte is one of the “ Big Four ” – the world's four largest accounting and consulting firms. Competitive recruitment processes aside, successful candidates must pass through challenging consulting interviews called “ Case Interviews ”.

In this article, you will be guided through the building blocks of Deloitte’s Case Interviews, with special tips, techniques, examples, and more!

Overview of Deloitte case interview

Deloitte case interviews are often candidate-led . The candidate will be leading or taking control of every step ahead to solve the case. This includes structuring the problem, drawing frameworks, asking for data, synthesizing findings, and proposing solutions. 

The Deloitte case interview occurs in the last stages of Deloitte’s recruitment process. Candidates will encounter two Deloitte case interview types: individual case interview and group case interview.

What does Deloitte look for in candidates?

During the Deloitte case interviews, candidates are expected to demonstrate three crucial traits of a consultant: problem-solving skills, analytical ability, and strategic and logical thinking. 

Problem-solving skills: The point of hiring consultants is that they can break down business problems better than anyone else. The entire consulting industry rests on consultants' unique analytical problem-solving abilities.

Analytical ability: Strong analytical ability enables consultants to analyze complex business problems and generate meaningful insights. They can apply these skills to break down problems by identifying patterns, trends, and root causes, making them more manageable and easier to tackle. 

Strategic and logical thinking: Strategic and logical thinking enables consultants to make informed decisions, anticipate future change, and navigate complex business landscapes to deliver optimal solutions for their clients.

Deloitte case interviews occur in the last stage of the recruitment process

Deloitte recruitment process consists of three main stages: (1) online application, (2) online tests, and (3) interviews .

The whole process can take up to 2-3 months, for a job starting 6-12 months after application. Newer offices can speed up the process to meet the demands.

Online Application: The most important thing in this first stage is to prepare an outstanding consulting-style resume. Our free consulting resume templates helped thousands of candidates reach their consultant dream.

Online Tests: As part of the online application, you will have to sit through five tests. These include: Cognitive Test, Verbal Reasoning Ability Test , Numerical Reasoning Ability Test , Logical Reasoning Ability Test , and Psychometric Questionnaire.

Interviews: The candidate will go through two interview rounds. The first round will generally be a phone screen/face-to-face initial interview with a Talent Acquisition team member. The second round will be individual and group case interviews. The number of interviews depends on the service line and position candidates apply for.

In Deloitte case interviews, candidates usually have to go through one or two 30-60 minute individual case interviews and one 1-hour group case interview.

Deloitte individual and group case interview

Deloitte individual case interview is the standard type of case interview. Candidates will receive the case from the interviewer, which they need to define the issue and give solutions. Usually, there will be two cases for a 45-60 minutes session.

Deloitte group case interview is similar to other group case interviews at BCG, Bain, and three other Big Four firms. A group case interview will usually go through five stages:

Stage 1: You will be assigned to a group of 3–6 applicants.

Stage 2: The group will be given a case and relevant information to solve.

Stage 3: You will be given 10 minutes to examine the case and prepare alone or in collaboration with another team member.

Stage 4: The group will discuss case questions for 20 minutes while the interviewers observe and take notes.

Stage 5: The interviewers will ask questions about the cases in the next 20 minutes.

Deloitte case interview format is candidate-led

The Deloitte case interview is often a candidate-led case interview . The interviewer will present the issue and require the applicant to lead and control every stage to solve the case: structure the problem, develop frameworks, request data, synthesize results, and provide solutions.

Candidate-led cases focus on one big problem

In candidate-led cases, you have to figure out how to solve a big case . This is opposed to interviewer-led cases , where the interviewer presents smaller questions about the case to the candidate.

You should take a top-down approach - break the problem into small parts of the issue tree and tackle each one at a time. 

Candidate-led cases are flexible

In a candidate-led interview, the candidate can choose their own suitable approach.

The interviewer usually forms a “universe” of data on the client and their problems for you to explore. If your issue trees and solutions seem to go beyond the given information (in a good direction), the interviewer can “make up” new information on the spot to help you solve the case in your way.

Candidate-led cases focus less on being right

In a candidate-led interview, you put less emphasis on giving a definite “correct” answer and focus more on creating a structured, reasonable approach .

An “acceptable” margin of error is allowed in the candidate-led interview since you must break down the problems by yourself without much assistance from the interviewer.

Fundamental framework to solve Deloitte case interview

To solve the Deloitte case interview, you need to develop an issue tree to break down your case. To create a suitable issue tree, you can use common frameworks for case interviews: Profitability framework, Business situation framework, McKinsey M&A framework, 4P/7P marketing mix, and Porter’s five forces model. 

To further enhance your case interview performance, you can apply five effective tools (or mini-frameworks): External vs. Internal, Quantitative vs. Qualitative, Costs vs. Benefits, 2x2 Matrix, and SWOT analysis. 

Five common frameworks for case interview

Profitability framework is mostly used to mathematically break down problems before switching to the qualitative framework for solutions. To use the profitability framework, candidates will split profits into revenues and costs.

Business situation framework is used to analyze a company situation in four areas - Company, Competitor, Customer, and Products (3C-1P). This 3C-1P framework is flexible for many purposes; however, it may be too generic and need customization depending on the situation. 

McKinsey M&A framework is used to assess a proposed merger and/or acquisition on three aspects: standalone values of each involved company, their synergy, and other factors. This framework is MECE and promotes customizations, and is one of the best M&A frameworks. 

4P/7P marketing mix in marketing for tangible work analyzes the 4P - Product, Price, Place, and Promotion; while in service marketing, three other Ps will be added in - People, Process, and Physical evidence. This framework focuses on the marketing aspect, hence unsuitable for multi-function strategies. 

Porter’s five forces model analyzes the industry surrounding a business in five aspects - Suppliers, Customers, Competitors, New entrants, and Substitutes. This framework is used to get an industry overview and understand the client’s context.

Five effective tools for case interview

External vs. Internal method is quick and easy to segment information about a particular entity. The internal branch concerns what is inside or intrinsic to the entity, and the external branch concerns outside factors. 

Qualitative vs. Quantitative mini-framework is used for evaluations. Dividing items into two MECE groups reduces confusion and minimizes the risk of missing an essential item. 

Cost vs. Benefit in the decision-making process is very straightforward - if the benefits of an option outweigh its costs, that option can be chosen.

2x2 Matrix is a decision-making tool where options are examined using two criteria, each forming an axis of the matrix. 

SWOT analysis mini-framework is seldom used in case interviews for being too generic. However, it can be used to evaluate a company’s positioning within the industry context quickly. 

You can check our free article on Case Interview Framework to understand the common framework used in the case interview.

How to Prepare for Deloitte Case Interviews

Step 1: Familiarize with interviewer-led case examples

Deloitte has several sample cases on its website with guides and tips. You can also examine examples of similar candidate-led case interviews from BCG and Bain to familiarize yourself with the case flow and how to interact with the interviewer.

Step 2: Practice consulting math

Consultants work with quantitative data dozens of times a day. Pulling out a calculator every time they need to calculate something takes too long, and doing so in negotiations looks terrible.

This is why interviewers place such high emphasis on the mental math skills of prospective consultants.

In the beginning, consulting math can be difficult for some; nonetheless, I have a few tips for you to ease the process and still practice effectively:

Use Your Head: Do all your daily calculations mentally unless an EXACT answer is required.

Flatten the Learning Curve: At the start, scratch paper and a 5% margin of error help; once you are confident, discard the paper and narrow down the margin.

Establish a routine: Allocate some time for daily practice. This may seem hard at first, but you can feel the improvement once you’ve overcome the inertia.

Step 3: Develop Business Intuition

Having business intuition significantly sharpens your performance in case interviews.

Working on intuition is a gradual process that takes practice every day. You can improve your business intuition in two ways:

Written Sources: I suggest reading business papers daily; you can also visit McKinsey, Bain, and BCG websites for their excellent articles. Beware though – it’s not the pages you read that count, but the insights you draw from them.

First-hand Experience and Observations: Don’t just come to your workplace to work; examine what senior managers are doing – what’s the rationale for their decision, and how has it impacted the organization?

Step 4: Learn the fundamentals and frameworks

Practice using hypotheses and issue trees , the MECE principle , and the frameworks until you are comfortable using them– they are the backbone of candidate-led case interviews.

It might be tempting at first to go straight for the frameworks – if you make this common mistake, prepare for some unpleasant surprises in the interview. Frameworks need a lot of customizations to fit with real cases, and to customize effectively, you need that fundamental knowledge.

Of course, don’t draw an issue tree for all your daily problems – that’s just overkill, but remember to take a structured approach and picture an issue tree in your head while searching for your keys.

Step 5: Perform mock interviews

The best way to get good at something is to do it.

Best to find yourself a former consultant to help you practice; they’ve been through countless case interviews, both real and mock, and they know what’s required of a candidate, so they’re the best people to run your simulations with.

Study your cases down to the smallest details. Replay them repeatedly, take notes of the interviewer’s feedback, and look for other areas you can improve.

Want to learn more about interviewer-led cases and other secrets to smash through any case interview? Check out our Case Interview E2E Secret Program – Intuition, math, tips, and techniques for consulting case interviews, all in one comprehensive package! Book a coach who will show you how to improve your performance for more personalized practice.

Tips for the perfect Deloitte case interview

Nine tips for the perfect deloitte individual case interview.

Tip #1: Understand the procedure of a candidate-led case interview

There is a five-step procedure to approach the PwC candidate-led case interview. 

Taking the case: You need to take notes on all information regarding the clients and the case situation. Keep your notes organized to refer back to them easier.

Clarifying: You will have time to gain more information and/or clarify the points you haven’t fully understood about the cases.

Structuring: You will need to break down the case business problem into smaller components to create the issue tree , allowing you to solve it in an effective and cohesive manner.

Hypothesizing: You must develop the hypothesis based on evidence and available data about the problems and find the root cause. If the initial hypothesis in a branch of the issue tree no longer makes sense, go to the next branch. If the hypothesis matches, stick to it to find the root causes and solutions.

Pitching: The pitch is your case interview's final product, where you summarize all findings and recommendations to solve the case. You need to deliver the pitch in a structured, top-down manner.

Tip #2: Have a perfect case opening

There are four reasons to make a good case opening while you deliver your case interview:

First, it shows you have complete control of the upcoming problem-solving process, which is critical in candidate-led cases.

Second, you can demonstrate your whole leadership and relationships with proactiveness - aligning yourself with PwC's five qualities mentioned above.

Third, a good case opening creates a great first impression. Consultants are expected to perfect everything from the beginning to the end, so this could make a good head start for a 30-minute interview.

Finally, this is an opportunity to align during the interview. After the interviewer has outlined the case details, explain the case to the interviewer in your own words to ensure you grasp the issue and align with the interviewer.

Watch more: How to open a case perfectly?

Tip #3: Map your next moves

Pause occasionally to summarize where you are and where you’re going next. It gives you a sense of direction and authority; additionally, you get plus points in the interview for an organized approach. 

This also gives your interviewer a chance to help you with your mistake. If your interviewer gives you advice, take it – assume it’s intended to be helpful.

Tip #4: Be consistent with your intended hypotheses

Always speak with the current hypothesis in mind, and that hypothesis must be in the issue tree. The sole purpose of the hypothesis-driven approach is to have your efforts and problem-solving steps guided and structured. 

Therefore, to avoid being overwhelmed by piles of data in your case interview, do a sanity check by returning to your issue tree. If your action does not correspond to your present place on it, go back immediately!

Tip #5: Deliver your pitch in one structured manner

This is the most important tip because you need to show that you own the consultant qualities - being structured and straight to the point. Present your analyses in a perfect, insightful, top-down, concise, and captivating final pitch.

Find a way to structure the problem; this will guide your discussion with the interviewer. Briefly explain the framework you plan to use, allowing the interviewer to comment. In general, the simpler the framework, the better. Once the interviewer endorses your framework, stick to it.

To structure your speech:

Begin with a summary line that states the key takeaway/intention.

Separate what you want to say into distinct sections. As much as possible, avoid jumping back and forth between items.

Number your items so you and your interviewer can keep track of them. It's even better to specify how many things you'll be discussing beforehand.

Make your recommendation based on the conclusions you reached from your discussion, even if you are unsure with so little data and time to discuss all the issues.

Tip #6: Make a personalized script

Make a script of what you will say and rehearse it a hundred times. Practice all of the formulaic phrases, such as the opening or data request. With enough practice, those lines will become second nature to you.

The secret to seeming professional in a case interview is to talk in a systematic and formal manner. Using scripts also saves brainpower, which you will undoubtedly want in case interviews.

Tip #7: Keep your notes organized

Neat note-taking greatly assists with your train of thought, making storing and organizing information easier. You're also demonstrating to the interviewer that you're well-organized and meticulous.

Divide your notes into three categories to make them easier to read and interpret: data, presentation, and scratch paper. When the interview begins, take three pieces of paper and name them appropriately. Here is the content that should be on each type of note:

Datasheet: note down and process any data the interviewer gives you and your calculations.

Presentation sheets: draft things you’ll say to the interviewer.

Scratch paper: anything else you need to write, such as brainstorming ideas.

Tip #8: Avoid long pauses

Take a minute to think; don't be afraid of the silence. If you need silence to think, ask for a timeout or announce think-out-loud mode.

However, taking it too long will backfire, especially if you can’t come up with something worthy of the long wait. Use the pause prudently, and always try to think as fast as possible while still being “correct”. 

Tip #9: Find and ask for more insights

Try your best to be in-depth and comprehensive with your analysis. Always ask yourself, “Am I overlooking something?” and “Can I drill down further?”. 

This is also helpful when you are stuck in your analysis. You can try asking for insights from the interviewer (remember to state your purpose clearly) like this:

If you have a piece of data and don’t know what to make of it, ask for benchmarks to put the data into perspective.

If you are unsure which framework to employ, consider "segmentation" - look at how the customer or the industry often segments that item. If you need to know how they do it, ask the interviewer.

When you cannot see the problems in the case (probably resulting from the “MECE” of your issue tree), ask the interviewer nicely for a way out.

However, remember to manage your time well. If you take too long, the interviewer might force you to move on, and you will lose the time to solve the case holistically.

Four tips for the perfect Deloitte group case interview

You are being evaluated with many other candidates in group case interviews. So, how can you make yourself stand out? Here are six helpful recommendations to ace a group case interview.

Tip #1: Manage your ideas

Take your time processing the question and developing an orderly and structured response. If you allow yourself time to analyze, your answer will be more robust.

Ask the interviewer for a few minutes to organize your thoughts, but avoid excessive silence when necessary.

Try not to intervene forcefully while others are speaking in group interviews. If you have a brilliant idea, write it down. That way, the flash of brightness won't fade from your memory.

Tip #2: Decide whether your role is a leader or team member.

This is the decision that needs to be made on the spot - other candidates are going for the “leadership role” of the discussion. If you want to lead, go right at it. However, you can still demonstrate desirable consultant qualities even as a team member.

If you decide to be the team leader, emphasize your facilitator role.

It’s a good idea to be proactive in proposing what topics to discuss, in what order they should be addressed, and how much time should be allocated to each issue. You can bring the group’s focus back together if the group gets off track.

By the end of the group discussion, make a point to compile people's different points. This puts you in a position to bring everyone together and ensure all candidates are on the same page.

If you decide to be a team member, speak to add value.

Candidates will take turns presenting answers to the interviewer. Before it’s your turn, listen carefully to other people’s answers and the interviewer’s feedback.

This way, you can add valuable and helpful insights to the discussion. Remember, good points go to the quality of what you say, not the number of times you speak up.

Tip #3: Ask good questions

Asking outstanding questions will set you apart. It demonstrates that you are attentive and willing to learn more. Great questions often target one or more objectives: explaining an unfamiliar term, clarifying the issue's purpose, or expanding the team's understanding of the setting or business.

Tip #4: View others as teammates

Seeing people as colleagues puts you in a collaborative attitude, which allows you to work successfully with others. You look to be both a helpful leader and a team player in this manner.

You can be the first to answer your interviewer's question to avoid seeming timid. You can encourage co-interviewees by emphasizing their excellent ideas, adding what you believe is lacking, and explaining your reasoning.

KPMG case interviews are candidate-led, occur in the last stages of KPMG’s recruitment process, and typically last 30-45 minutes.

Case interview is the last round of EY hiring process with 3 phases: application, online tests and interviews. EY case interview lasts 30 - 45 minutes in total

PwC case interview is the last round of the hiring process. To get to this round, you must pass the previous 3 rounds: resume, online test & video interview

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The Deloitte Case Interview: Your Key to Success in Consulting

• The Interview Structure at Deloitte
• Prepare Yourself Sufficiently
• Take a Structured Approach
• Analytical Excellence is Key
• Communication: The Bridge to Success
• Embracing the Unexpected
• Continuous Learning and Feedback
• The Case Interview at Deloitte: Final Insights
• Further Reading
• Case Interviews at Deloitte

Deloitte, is one of the " Big Four " consulting firms worldwide and has a rigorous interview process. The case interview is not just a test, but a reflection of the real challenges consultants face here every day.

In order to fulfill your consulting dream job at Deloitte, it is important that you are well prepared for the case interview there and know the most important information about the interview structure . Here you will find seven important points to keep in mind during your preparation as well as further literature from Deloitte.

Deloitte's interview process is not just about assessing your analytical skills , but also about understanding your personality , teamwork skills, and adaptability. The combination of behavioral questions , case presentations, and group discussions provides a holistic view of a candidate's fit with the Deloitte culture . Depending on the country you are applying to, the Deloitte interview may vary. In most cases, the interview process consists of two rounds.

The first round of interviews is divided into two parts and includes the Behavioral Interview, which lasts approximately 30 - 45 minutes and concludes with an initial Case Interview, which will also last approximately 30 - 45 minutes.

The second and final round consists of three components:

• Behavioral interview (30 - 45 min)
• Case interview (30 - 45 min)
• Group interview (approx. 1 hour)

Tip: Learn about Deloitte's core values and mission . Aligning your answers with the company's ethics can make a significant difference.

The depth and breadth of your preparation can set you apart. Deloitte's cases are based on real-world scenarios , making it essential for candidates to be well-versed in global events, market trends, and industry-specific challenges .

Tip: Also, take advantage of case interview preparation groups or seek out case partners who have been through Deloitte's interview process before so you can get a feel for the relevant issues that are being actively addressed at Deloitte right now.

A structured approach is like a map during your case interview . It not only guides your thought process, but also ensures that you cover all the essential aspects of the case problem.

Tip: Use frameworks , but don't be limited by them. Adapt your approach to the nuances of the case presented and don't assume that your chosen framework will do the work for you.

In a data-driven world, the ability to dissect information, identify underlying patterns, and develop strategic solutions is invaluable. Deloitte's case interviews are designed to assess these very skills, often under time pressure .

Tip: Practice regularly with different case scenarios to sharpen your analytical thinking and data interpretation skills .

In consulting, the solution is only as good as its presentation. Deloitte emphasizes clear, concise, and effective communication , ensuring that clients not only understand the recommendations, but are convinced of their value.

Tip: Practice with colleagues or mentors and get feedback on your communication style. Focus on clarity, brevity and impact . This will help you especially in the group interview!

The real consulting world is often unpredictable. Deloitte's case interviews reflect this unpredictability and challenge candidates to think spontaneously and adapt to evolving scenarios.

Tip: Stay calm, confident and flexible. Use new information to refine your analysis and recommendations.

The consulting landscape is constantly evolving. Deloitte values individuals who are not only skilled, but also committed to continuous growth and learning. Post-interview feedback is a goldmine of insight and highlights strengths and opportunities for improvement.

Tip: Be open with feedback. Every piece of advice is a step toward your consulting ambitions.

The Deloitte case interview is not just an obstacle; it's an opportunity. With the right attitude, thorough preparation, and a dash of confidence, you can turn this challenge into a milestone for a successful consulting career. Remember that behind every case is a story waiting to be revealed - make it memorable.

• Deloitte Case Interview Tips
• Deloitte Case Interview Prep
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Deloitte Case Interview (questions, process, prep)

Deloitte interviews are pretty challenging compared to regular interviews at large companies. The questions are difficult and the interview format is specific to Deloitte.

But the good news is that with the right preparation it can actually become relatively straightforward to succeed at a Deloitte interview. We've put together this ultimate guide to maximise your chances of success.

Here's an overview of what we'll cover.

• Introduction to Deloitte
• Interview process
• Regular case interviews
• Group case interviews
• Fit and PEI questions
• Preparation plan

Click here to practise 1-on-1 with Deloitte ex-interviewers

1. deloitte consulting is bigger than mckinsey + bcg.

Deloitte is a force to reckon with in consulting. In 2022, it generated ~$26bn in revenue from its consulting business line. This makes it about as big as McKinsey, Bain and BCG combined.

Deloitte Consulting grew through a series of acquisitions. As a result, it's a collection of relatively independent firms operating under the Deloitte Consulting umbrella. Each member firm is managed by local partners who are responsible for their P&L. This is why you get more variation across different offices and regions than you do at a firm such as McKinsey.

Deloitte Consulting has three main practice groups you need to be aware of when applying:

1. Strategy and Operations (S&O) focuses on topics such as corporate strategy, supply-chain improvement, business model transformation, process improvements, etc.

2. Technology consulting focuses on digital strategy, delivery of IT programmes, cyber risks management, designing and building tech-based solutions for clients, etc.

3. Human capital focuses on topics such as organisation transformation, change management, corporate learning and development, diversity and inclusion, etc.

In 2013, Deloitte acquired Monitor which was initially founded by Michael Porter, the father of Porter's five forces . Monitor is now part of Deloitte S&O and that brand is particularly strong in North America.

The type of work Deloitte S&O does is very similar to what you would do at McKinsey , BCG or Bain . If you'd like to learn more about how Deloitte (and the other Big 4 firms) compares to the MBB firms, check out our MBB vs. Big 4 guide . 

2. Deloitte interview process

Your interview process with Deloitte will depend on whether you're applying as an experienced or early career candidate. There is also some variation by country, so we recommend that you ask your local HR contact at Deloitte for more details.

Below is an outline of the most common interview process and will be correct for the majority of candidates.

2.1 Early career candidates 

As an early career candidate you can apply online. You'll need your educational qualifications to hand, and you'll need to meet the minimum requirements.

The next step is an "immersive online assessment". Here you'll be asked to look at work scenarios and answer how you would respond.

Once you've completed it, you'll receive a "bespoke feedback report about your strengths and abilities".

If you fail the assessment, you'll hear back within a couple of days, but if you pass it may take a week or two before Deloitte contacts you - so in this case, no news is good news!

If you pass, you'll go onto the next assessment step: the "job simulation". You’ll answer questions across formats that include writing, video, multiple choice and ranking. Make sure you're dressed correctly and are in a quiet place before starting the simulation.

After you’ve completed the simulation, you'll get an email letting you know how you did within four weeks.

If successful you would then have a "Final stage assessment", which is a video interview with a senior consultant or an online group exercise. This would be the last step in your interview process.

Click here for more information on the interview process for early career applicants.

2.2 Non-early career candidates

If you're an experienced candidate, or at least not an undergraduate or recent graduate, the interview process will probably consist of three steps:

• Resume and cover letter screening
• First round interviews
• Second round interviews

2.2.1 Resume and cover letter screening

First, recruiters will look at your resume and assess if your experience matches the open position. This is the most competitive step in the process—we’ve found that 90% of candidates don’t make it past this stage.

You can use  this free resume guide  and this  free cover letter guide  to help tailor your application to the position you’re targeting. 

And if you’re looking for expert feedback, you can also get input from our  team of  ex-MBB recruiters , who will  cover what achievements to focus on (or ignore), how to fine tune your bullet points, and more.

2.2.2 First round interviews

Your interviewers at Deloitte will consist of a mix of senior consultants, managers and partners. First round interviews may be done in person or via video or phone call. They usually consist of:

• one behavioural interview (30 to 45mins)
• one or two case interviews (30 to 45mins each).

This is quite similar to what you could expect at other consulting firms.

2.2.3 Second round interviews

Second round interviews are similar to first round interviews, though the line of questioning can be a bit tougher. Your final interview is usually with a hiring partner, and before that you may face a group case interview.

• One behavioral interview (30 to 45mins)
• One case interview (30 to 45mins)
• One group case interview (45mins - 1hr)

Now you've seen an overview of the interview process, let's take a detailed look at regular case interviews and group case interviews at Deloitte, and how you should prepare for them.

3. Deloitte case interview questions

Case interviews at Deloitte are candidate-led. The style is therefore similar to what you will experience in a BCG case interview or a Bain case interview . Our research and experience tells us that there 7 types of questions you need to prepare for in candidate-led case interviews:

• Framework development
• Framework exploration
• Quant question – Data provided
• Quant question – No data provided
• Creativity question
• Recommendation

You can learn more about case interviews and how to prepare in our free case interview guide . One unique thing about Deloitte case interviews is that they will occasionally (but not always) give candidates written materials and a few minutes to review before they start the interview. This type of scenario requires the kind of skills you could learn in our free written case interview guide .

Deloitte has produced some very useful material to help candidates prepare. Take a good look through this practice case .

Deloitte has also shared some example case studies that you can work through interactively:

• Deloitte case study 1: Federal health agency needs to respond to Ebola epidemic (Advanced)
• Deloitte case study 2: Talent management for the Civil Cargo Protection Bureau (Advanced)
• Deloitte case study 3: Engagement strategy for a huge federal agency (Undergraduate)
• Deloitte case study 4: Recreation Unlimited, a global apparel and sportswear company, must reverse declining market share (Undergraduate)
• Deloitte case study 5: Federal benefits provider needs to formulate its 10-year vision (Undergraduate)

All these strategy cases can all be found on Deloitte's case interview prep tool, along with some Application Program Analyst cases and Business Technology Solution cases.

4. Deloitte group case interview

As mentioned above, Deloitte also uses group case interviews in its final round. Here is the key information you need to be aware of for this interview format:

• Candidates get divided into groups of 4 to 6
• Each group is given information about a case (i.e. a client facing a problem)
• You are given 10mins to review the materials by yourself or with another person in your group
• You are then asked to discuss a few questions about the case for 20mins with the rest of your group in front of your interviewers
• The interviewers will ask a few questions to the group for 15 to 20mins

This type of case mainly tests your ability to work with others. Interviewers won't intervene during the group discussion. They will just observe the group dynamics and mark each participant based on how they are contributing to the discussion.

Here are the top 3 things you should aim to do in your Deloitte group interview:

• Speak with a purpose. At the beginning of a group discussion, a lot of candidates will want to speak their mind as they know participating is important. But participating is not enough. The QUALITY of your input is crucial. Sometimes, it's better to let two or three people get the discussion started. And to then make a very thoughtful point based on how they started the discussion. Focus on the quality of your input, not the quantity.
• Involve everyone. Another tip that's easy to apply is to keep an eye on who's participating in the conversation and who's not. If you identify a member of the group who's struggling to make themselves heard, you should not hesitate to help them be heard by saying something like: "We haven't heard everyone's opinion on this yet. John, Rebecca what do you think?"
• Summarise. Finally, at the end of the 20 minutes group discussion it's a good idea to summarise the different points people have made. This will position you as the person bringing everyone together and making sure all candidates are on the same page. It is something some partners in consulting like doing with clients in real life and will therefore reflect positively on you.

And the top 3 things you should really avoid doing :

• Looking nervous. Group interviews is the time to put your poker face on. Everyone is stressed in a group interview. But you need to try your best to come across as confident. A good way to do this is to focus on basic body language: look at people in the eye, sit confidently, don't cross your arms, etc.
• Interrupting others. Consultants need to be client-friendly, and interrupting someone in a discussion is not client-friendly at all. You should listen carefully to what others are saying. Try to have a genuine interest in what they think. Before making your point, summarise their point to show that you understand what they mean.
• Dominating the conversation. Finally, some candidates are so eager to participate in the conversation that they end up completely dominating the rest of the group without realising it. A good tip to avoid this is to keep an eye on how much time you talk. If you are in a 5-person group you should aim to speak 20% (1/5th) of the time and really no more than 25%.

Your performance in regular and group case interviews will play a big role in Deloitte's decision to give you an offer. If you'd like to learn more how to approach group interviews, check-out our  separate detailed  guide to group case interviews.

5. Deloitte behavioral questions

Behavioural interview questions asked at Deloitte fall into two categories:

• Fit questions. These are generic questions such as “ Why consulting? ” or “ Why Deloitte? ”.
• Personal Experience Interview (PEI) questions. These are questions such as “Tell me about a time when you led a team through a difficult situation.” Or “Tell me about a time where you had to manage a team conflict”

Here are the top 5 fit and PEI questions you should prepare for at Deloitte and other consulting firms.

Top 5 fit questions:

• Why Deloitte?
• Why consulting?
• Walk me through your resume
• Tell me about something not on your resume
• Tell me about your greatest accomplishment

Top 5 PEI questions. Tell me about a time when ...

• You led a team through a difficult situation
• You worked in a team and had to manage a conflict
• You had a disagreement with a colleague / boss
• You had to change someone's / a group's mind
• You overcame a really difficult challenge

Don't fall into the trap of under-preparing for these types of questions. While they may seem easier than the case interviews, they are extremely important to get right.

You’ll need to prepare several ”stories” or “examples” from your personal and professional experience to demonstrate that you have the traits that Deloitte is looking for.

To learn more, check out our guide to consulting fit / PEI questions .

6. Deloitte case interview preparation plan

Now that you know what to expect in Deloitte interviews, let's discuss the steps you should take to prepare.

6.1 Learn the case interview essentials

The best starting point for your case interview prep is our case interview prep guide . It'll take you through all the different types of questions you may be asked in your case interview, show you how to draw from different frameworks to structure your answer, and give you example cases to practise with.

6.2 Become really confident at maths

You don't have to have a perfect GPA or GMAT score to succeed at case interview maths. However, during your Deloitte  interviews, you will be expected to quickly perform accurate mental maths. 

In order to do this, it’s essential to know the formulas for common metrics, like return on investment or breakeven point. And it’s also helpful to know a few maths shortcuts to help you solve problems more quickly. To learn more about these topics, check out our free guide to case interview maths . 

In our experience, the most successful applicants start their interview preparation by practising maths skills, so make sure you prioritise this step.

6.3 Research the company

Deloitte interviewers want to hire candidates who are deeply motivated to work for their firm. Make sure you're up to date in the latest developments in the area of the company you're applying to join. Here are some useful links to get you started:

• Deloitte's insights page
• Deloitte's selection of business podcasts
• Financial Times' news articles on Deloitte

In addition, do some networking so that you can show you've made the effort to reach out to current staff.

6.4 Do mock interviews

How you solve each case is important, but your interviewers will also be evaluating how you COMMUNICATE your answers. It's important to speak in a structured way that makes it easy to clearly understand your points.

The best way to hone your communication skills is to practise interviewing out loud, and you can do that in three main ways:

• Interview yourself (out loud)
• Practise interviewing with friends or family
• Practise interviewing with ex-interviewers

To help you with this process, here is a  broad  list   of consulting interview questions  you can practice with.  Practising by yourself is a great way to get started, and can help you get more comfortable with the flow of a case interview. However, this type of practice won’t prepare you for realistic interview conditions.

After getting some practice on your own, you should find someone who can do a mock interview with you, like a friend or family member.

We’d also recommend that you practise 1-1 with ex-interviewers from Deloitte . This is the best way to replicate the conditions of a real case interview, and to get feedback from someone who understands the process extremely well. Meet our Deloitte ex-interviewers who’d love to work with you.

The IGotAnOffer team

How To Get A Six-figure Remote Job in Tech

Deloitte: Company Interview Case Study

Consulting as a launchpad for your career in tech.

Welcome to the our new weekly series: Company Case studies! Each week we will break down the interview process for a specific role at Brand Name companies. These guides are based on REAL data gathered personally or through connections with people who have interviewed and succeeded at these companies. When looking to break into the tech industry, the insights don’t get any better than this. Today we’ll be going over company not in the technology industry but rather in the consulting/professional services industry, Deloitte. Deloitte offers a wide range of functions from strategy consulting to technology advisory to auditing. It’s a great launch pad for a career in technology as a lot of the engagements on the consulting side are technology adjacent.

Deloitte interviews are pretty challenging compared to regular interviews at large companies. The questions are difficult and the interview format is specific to Deloitte. But the good news is that with the right preparation it can actually become relatively straightforward to succeed at a Deloitte interview.

Company: Deloitte

Role: Analyst, Consultant or Senior Consultant

Estimated total Compensation Range for Role:

Analyst: $75,000-$85,000

Consultant: $90,000 - $120,000

Senior Consultant: $110,000 - $150,000

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How to Prepare for Deloitte Management Consulting Case Interviews?

Looking to ace your Deloitte management consulting case interview? Our comprehensive guide covers everything you need to know to prepare for this challenging process, including tips on case study analysis, problem-solving techniques, and effective communication strategies.

Posted August 17, 2023

Featuring Taylor H.

Consulting Resume and Cover Letter Intensive

Tuesday, april 16.

11:00 PM UTC · 45 minutes

Table of Contents

Deloitte is one of the world's leading management consulting firms, known for its excellence in advising global businesses and organizations. If you're aspiring to become a Deloitte consultant, you'll need to prepare thoroughly to ace your interview, which will include management consulting case questions.In this article, we'll take a deep dive into the Deloitte management consulting case interview, including the structure, essential tips for acing it, what to expect, how to research and prepare, key skills you'll need to excel, best practices for answering questions, sample questions and scenarios, common mistakes to avoid, tips on staying calm and confident, how to follow up after your interview, insights from former Deloitte consultants, and resources and tools to help you prepare.

Understanding the Deloitte management consulting case interview structure

The Deloitte case interview usually lasts for about an hour and has two parts. The first part typically includes questions about your resume, your background, your interests, and your experiences. The second part of the interview includes case questions, which are designed to test your problem-solving skills, analytical abilities, and communication skills.The case typically presents a business problem that requires a solution, and you'll be expected to come up with a strategic plan to solve it. The interviewer will assess your ability to gather and analyze information, develop a hypothesis, identify critical issues, and communicate your ideas effectively. You may need to use math, charts, and visuals to support your analysis and recommendations.

In addition to the case questions, Deloitte may also include behavioral questions in the interview. These questions are designed to assess your personality, work style, and ability to work in a team. You may be asked to describe a time when you faced a difficult situation at work and how you handled it, or to give an example of a time when you had to work with a difficult team member.It's important to prepare for the Deloitte case interview by practicing with sample cases and behavioral questions. You should also research the company and its culture, as well as the industry and market trends. This will help you to demonstrate your knowledge and understanding of the business world, and to show that you are a good fit for Deloitte's consulting team.

Essential tips for acing your Deloitte case interview

To ace your Deloitte case interview, follow these essential tips:

• Practice, practice, practice: Practice with as many case questions as possible, read case studies, and engage in mock interviews with friends, family, or advisors.
• Be clear and concise: Use clear and concise language, avoid jargon, and explain your ideas in a structured and logical way.
• Be creative: Think outside the box and develop innovative solutions that differentiate you from others.
• Be curious: Ask insightful and relevant questions to clarify the problem, gather more information, and show your interest.
• Be confident: Believe in your abilities, speak clearly and confidently, and maintain eye contact.

Aside from the above tips, it is also important to research and understand the company's values, culture, and recent projects. This will help you tailor your solutions to fit the company's goals and objectives.

Furthermore, it is crucial to listen carefully to the interviewer's feedback and adjust your approach accordingly. This shows that you are receptive to feedback and can adapt to different situations.

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What to expect during a Deloitte management consulting case interview

During your Deloitte case interview, you can expect to encounter scenarios such as:

• A company facing declining revenue or declining market share, and you're asked to identify the root cause and recommend ways to improve the situation.
• A new market opportunity emerging and you're asked to develop a market entry strategy.
• An operational challenge arising, such as a supply chain disruption or a product quality issue, and you're asked to diagnose the problem and propose solutions.
• A merger or acquisition taking place, and you're asked to assess its financial and strategic implications, and suggest recommendations.

Additionally, during the Deloitte case interview, you may also be asked to analyze a company's financial statements and identify areas for improvement or growth. You may also be presented with a hypothetical scenario where a client is considering a major business decision, and you're asked to provide a recommendation based on the available information.

How to research and prepare for a Deloitte case interview

To prepare for your Deloitte case interview, you need to:

• Research the company: Understand Deloitte's business model, its services, its clients, its culture, and its values.
• Research the industry: Research and analyze the industry trends, the competitive landscape, the opportunities, and the challenges.
• Build your knowledge: Read business books, attend business conferences, and engage in case discussions with professionals to build your business acumen.
• Practice with case questions: Solve practice cases, read case studies, and engage in mock interviews with experts.

Additionally, it is important to understand the different types of case interviews that Deloitte may conduct. These can include market sizing cases, profitability cases, and business strategy cases. It is important to practice and prepare for each type of case to ensure you are fully prepared for any scenario. It may also be helpful to seek guidance from current or former Deloitte employees to gain insight into their interview experiences and tips for success.

Key skills required to excel in a Deloitte management consulting case interview

To excel in your Deloitte case interview, you'll need to demonstrate the following key skills:

• Problem-solving: Demonstrate your ability to solve complex business problems using data, logic, and creative thinking.
• Analytical skills: Demonstrate your ability to analyze data, identify insights, and develop hypotheses.
• Communication skills: Demonstrate your ability to communicate your ideas in a clear, concise, and structured way, using visuals and math where appropriate.
• Leadership skills: Demonstrate your ability to lead and inspire others, to work in a team, and to influence stakeholders.

Additionally, it is important to showcase your adaptability and flexibility in the face of changing circumstances. Deloitte is known for its fast-paced and dynamic work environment, and being able to adjust to new situations quickly is a valuable skill.

Another key skill to demonstrate is your attention to detail. In consulting, even the smallest mistake can have significant consequences, so it is important to show that you have a meticulous approach to your work and can catch errors before they become bigger problems.

Best practices for answering Deloitte case interview questions

To answer your Deloitte case interview questions, follow these best practices:

• Clarify the problem: Understand the problem statement, ask relevant questions to clarify any ambiguities, and define the scope of your analysis.
• Develop a structure: Develop a logical and structured approach to analyze the problem, outlining your analysis into an issue tree.
• Collect data: Gather relevant data, be it quantitative or qualitative, to support your analysis and hypothesis.
• Analyze data: Analyze the collected data, identify trends and patterns, and use any data points that support your hypothesis in your analysis.
• Develop a hypothesis: Develop a hypothesis that is rooted in data-driven analysis and is tailored to address the problem you clarified earlier.
• Draw conclusions: Use your analysis to draw insightful conclusions that are relevant to the problem statement.
• Recommend solutions: Develop actionable and creative recommendations that address the root cause of the problem and are aligned with the constraints of the case.

Sample questions and scenarios you might encounter during a Deloitte case interview

Here are some examples of questions you might encounter during your Deloitte case interview:

• Why Deloitte?
• How would you advise a Fortune 500 company on its marketing strategy for a new product launch?
• If you were the CEO of a retail pharmacy chain, what would you do to improve the profitability of your operations?
• How would you structure a feasibility study to determine whether a leading e-commerce company should enter the luxury fashion market?
• If a manufacturing company is experiencing declining sales, what are the key questions you would ask to identify the root cause?

Common mistakes to avoid during a Deloitte management consulting case interview

To avoid common mistakes during your Deloitte case interview, avoid:

• Jumping to conclusions without analyzing the data thoroughly.
• Being too rigid in your analysis and not adjusting your approach when needed.
• Not clearly articulating your thought process or hypothesis.
• Being overly confident or aggressive in your communication style.
• Not asking relevant questions to clarify the problem or gather more information.
• Being too focused on finding the "right" answer instead of demonstrating your problem-solving skills and reasoning.

Tips on how to stay calm and confident during your Deloitte case interview

To stay calm and confident during your Deloitte case interview, you can:

• Practice deep breathing or visualization exercises to reduce anxiety and stress.
• Remind yourself that you've prepared extensively and are ready for this challenge.
• Use positive affirmations to boost your confidence, such as "I am a creative problem-solver" or "I can communicate my ideas effectively."
• Focus on the process, not the outcome, and enjoy the challenge of solving a complex problem.
• Use humor or storytelling to break the tension, engage the interviewer and demonstrate your personality.

How to follow up after your Deloitte management consulting case interview

To follow up after your Deloitte case interview, you should:

• Send a thank-you note to the interviewer, expressing gratitude for the opportunity and reiterating your interest in the position.
• Reaffirm your strengths and skills in the thank-you note, highlighting any relevant experiences that you didn't mention in the interview.
• Ask for feedback on your interview performance, and use that feedback to improve your future performance.
• Keep in touch with the interviewer or the Deloitte recruiter, and demonstrate your ongoing interest in the firm and its culture.

Insights from former Deloitte consultants on how they prepared for their interviews

Here are some insights from former Deloitte consultants on how they prepared for their interviews:

• Spend time researching the latest trends in the industry, and get comfortable with market analyses and other types of data.
• Practice interviewing with other consultants or former interviewees, and ask for constructive feedback about your approach and delivery.
• Brush up on your technical skills in math and statistics, as you may be required to apply them in your analysis.
• Use frameworks to organize your problem-solving approach and make it easy for the interviewer to follow your logic.
• Stay relaxed and confident, and don't be afraid to admit when you don't know something.

Resources and tools to help you prepare for your Deloitte management consulting case interview

To help you prepare for your Deloitte management consulting case interview, here are some useful resources and tools:

How to Answer the "Why Deloitte?" Interview Question

• The Deloitte Case Interview Prep Guide
• The Deloitte Consulting Online Practice Tool
• The Vault Guide to Deloitte Consulting
• The McKinsey Case Interview Prep Guide (McKinsey is a competitor to Deloitte in the consulting industry)
• The Case Interview University (an online platform that offers coaching and practice questions for case interviews)
• The Case in Point book by Marc Cosentino (a classic in the industry that offers a comprehensive guide to case interviews)

With these tips, strategies, and resources, you can confidently prepare for your Deloitte management consulting case interview and maximize your chances of success. Good luck!

For expert tips on how to prepare for interviews at other top-tier consulting firms, check out these resources:

• How to prepare for Accenture management consulting case interviews
• How to prepare for PwC management consulting case interviews?
• How to prepare for EY management consulting case interviews?
• How to prepare for Boston Consulting Group management consulting case interviews?

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Deloitte Public Sector Case Interview: What To Expect & How to Pass

• Last Updated January, 2024

Are you interested in helping the U.S. government and public sector work more effectively? Want to create impact by focusing on big problems facing the public sector?

If so, the Deloitte Government & Public Services practice might be the place to start your career. 

In this article, we’ll discuss:

• What type of work does Deloitte Federal Government and, more broadly, the Deloitte Government & Public Services practice do?
• What skills does the Deloitte Government & Public Services team look for?
• What does the Deloitte Government & Public Services case interview process look like?
• What do the Deloitte Government & Public Services behavioral interviews look like?
• Tips for passing the Deloitte Government & Public Services interview.

Let’s get started!

What Types of Work Does Deloitte Government & Public Services Group Do?

The deloitte government & public services case interview, what skills does deloitte government & public services look for.

What Do Deloitte Behavioral Interviews Look Like?

The Deloitte Government & Public Services Interview Process

3 Tips For Passing The Deloitte Government & Public Services Interviews

Brief history of deloitte and what the company does.

Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. The firm was founded by William Welch Deloitte in London, England in 1845 and expanded into the United States in 1890. Today, Deloitte continues to be headquartered in London but has offices that span over 150 countries and territories around the world.

Deloitte employs 345,000 professionals providing audit and assurance, tax and legal, consulting, financial advisory, and risk advisory services to nearly 90% of the Fortune Global 500 and thousands of private companies. Despite the continuously challenging global environment brought on by the pandemic, Deloitte’s 2021 revenues grew by 5.5% to reach $50.2 billion – making it the largest of the Big Four accounting and consulting firms by revenue.    

Nail the case & fit interview with strategies from former MBB Interviewers that have helped 89.6% of our clients pass the case interview.

Deloitte Government & Public Services (GPS) helps U.S. government leaders shape how they engage with their communities, nonprofits, and institutions. It was the company’s fastest-growing practice in 2021. (GPS works only with the U.S. government, but similar practices exist in other countries such as the Government & Infrastructure group in the U.K.)

Deloitte’s Government & Public Sector practice covers public sector clients in various American government agencies, including:

• Civil Government
• State, Local, and Higher Education
• Departments of Defense, Security and Justice
• Federal Health

The GPS practice focuses on technology-oriented solutions for government agencies and higher education clients, including cyber risk, cloud technologies, artificial intelligence, data science, and software engineering.    

On one hand, there are similarities between Deloitte’s Government & Public Service practice and its Commercial Consulting practice. Their market offerings are similar. Also, project resourcing for GPS and Commercial Consulting is from a shared pool of entry-level analysts and consultants in the Cross Consulting Group. Typically, Deloitte consultants align to a specific offering when they make senior consultant.

On the other hand, the GPS and Commercial Consulting practices also have some key differences. The GPS practice typically requires consultants staffed on the projects to be American citizens and to obtain a security clearance (which can be a long process). GPS engagements are also typically longer than the Commercial Consulting practice. They span anywhere between 6 months to a couple of years. However, given the length of the contracts, GPS practitioners often bill fewer hours and have less travel. This often leads to a better work-life balance for GPS consultants.

Similar to other management consulting firms and Deloitte’s Commercial Consulting practice, Deloitte’s GPS practice also looks for people who are able to demonstrate a mix of competencies such as problem-solving, creative thinking, and strong communication skills to help design and implement solutions for their clients. As Deloitte’s GPS practice also focuses on technology-oriented solutions, they also look for people with technical skills to provide a variety of expertise to their clients, which includes:

Artificial Intelligence – applies AI and machine learning techniques to accelerate and improve decision-making.    

They look for people who are:

• familiar with a variety of analytics and data tools,
• at ease with new technologies, algorithms, and technology concepts,
• experienced with AI solutions and technologies, and
• conversant in AI languages and programming.

Cloud  –  builds cloud solutions that transform data into actionable intelligence.

Deloitte looks for people who:

• enjoy troubleshooting tough problems and finding ways to simplify processes through the cloud,
• thrive in a highly collaborative, diverse team environment,
• want to build innovative solutions with experimentation and learning, and
• know how to leverage cloud capacities for government agencies and public institutions.

Cyber – combats the growing challenges of cyber threats.

Here, they look for people:

• with an interest in designing solutions that address technology risk challenges,
• who want to put their technology experience to work combatting critical security threats, and
• who have practical project or work experience in the areas of IT infrastructure, systems architecture, and security safeguards.

Data Science –  gather and analyze large sets of structured and unstructured data to help clients make smart decisions by applying statistics, AI, analytics, machine learning, and other tools and techniques.     

People who thrive have:

• strong critical thinking skills and passion for exploring deep into data,
• practical project or work experience managing data sets and providing insights derived from the data, and
• interest in expanding their repertoire and know-how of AI and machine learning models, COTS tools, programming and query languages, and visualization technologies.

S alesforce – implements the Salesforce platform.

They are looking for people who can:

• help tackle hard problems with smart engineering and creativity,
• creatively use technology to help enhance digital customer and employee experiences, and
• help their clients use Salesforce in innovative ways.

Software Engineering – designs, develops, and implements large-scale software applications and integrated systems including application architecture design and optimization, application modernization, business process management, and solution integration, custom application design and development, and large-scale technology delivery program efforts.

Deloitte looks for people who  are:

• energized by solving business challenges through the design and development of tech solutions and have a solid understanding of the software development lifecycle,
• passionate problem-solvers with an innate curiosity about technology, and
• experienced in coding and application design and development and can speak the language of both technology and business.

More details are available on the Deloitte Go vernment & Public Sector Careers page.

The Deloitte Federal Government and Government & Public Services Interview Process

Deloitte typically has a recruiter round of interviews followed by two consultant rounds. Broadly, each interview runs for an hour and has a behavioral section and a case interview. The breakdown of each round is:

Screening Round – Recruiter interview

Some candidates have a phone interview with the recruiter before proceeding to the next round. This round often covers some behavioral questions or technical questions for the recruiter to gauge the candidate’s fit for the role.

Round #1 – Behavioral Interview

The first round of interviews is often a phone interview with a senior consultant or principal and primarily covers behavioral / culture fit questions.

Round #2 – Technical / Case Study Interview

Second round interviews are often with principals or partners. They cover behavioral questions, cases, and a technical interview. Case study questions usually reflect the role you are applying for. For example, if you are applying for a GPS Strategy and Analytics position, you may expect the case to be about strategy and analytics for a government agency. Alternatively, if you’re applying for human capital analyst role, you may receive a question about implementing solutions based on employee feedback but will not have quantitative questions.

Key note! The interview processes differ by role and office location. Some offices have behavioral and case study interviews in both rounds 1 and 2. In addition, a technical role will include more technical interview rounds while the consulting roles will be more focused on case study interviews. Ask your recruiter for more details about your interviews.

See our articles on Recruiter Interviews , Case Interviews , and Behavioral Interviews for more information on how to prepare for these different types of interviews.

Deloitte’s GPS case interviews are often the second part that follows the behavioral section. The interviewer usually leaves about 30 minutes for this section. Similar to case interviews at BCG and Bain, Deloitte GPS case interviews are interviewee-led , where the interviewee is expected to walk the interviewer through their thought process in getting to a recommendation.

If you’re new to case interviews, our Guide to Case Interviews Prep will help you understand what case interviews are and the 4-step approach to answering them. These 4 steps include:

• The opening – This is an important step to make sure you understand and are clear on the client’s problem.
• The structure – This is where you think through the factors relevant to the problem and organize them so that you address them in a logical manner. You may use an issue tree to organize the factors at this stage.
• The analysis – This is where you gather relevant data to identify the factors most relevant to the client’s problem and develop recommendations.
• The conclusion – In this step, you present your recommendation to the “client” (the interviewer) in a well-structured and persuasive manner.

In addition to our guide, Deloitte also offers a Case Interview Prep tool where you can find case examples that match the role you’re applying for and your educational background (for example, undergraduate or advanced degree backgrounds). With Deloitte’s interview prep tool, applicants can also compare their answers with Deloitte’s sample answers to identify areas for improvement.

Some sample case questions include:

• How would you implement an application across a government agency (for example, Enterprise Resource Management tools) and how would it likely impact the agency’s employees?
• Propose a new architectural plan and discuss how you’d go about analyzing the current systems and interviewing stakeholders.
• Develop an application to transmit personalized safety messages to drivers to encourage safe driving in order to reduce accidents, lower fuel costs, and optimize delivery schedules.

What Do the Deloitte Behavioral Interviews Look Like?

Deloitte asks behavioral questions throughout the interview process – from recruiter interviews through second round interviews with principals and partners. Deloitte interviewers often allocate 20 to 30 minutes in their rounds for the behavioral interview.

The behavioral interview is designed to assess if the candidate is the right “fit” for the company and its culture, as most of its work will require the candidates to work cohesively as part of the team. The behavioral interview is an opportunity for the candidate to demonstrate their “softer” skillsets and provides an opportunity for them to understand more about Deloitte and its values and culture.               

Pro Tip! Answer the behavioral interview by sharing compelling stories! Tell stories from your personal experience and the impact you drove. We suggest you use the A STAR(E) structure to help you tell a more compelling story.

A STAR(E) stands for:

A – Answer – Start with a 1-sentence answer to the interviewer’s question.

S – Situation – Describe the situation. When and where did the events in the story happen? Who was involved?

T – Tension – What was the conflict?

A – Action – What actions did you take to resolve the tension?

R – Result – What were the results of your action?

(E) – Effect – What did you learn from the situation and the events that followed it? However, this is optional as it may not be essential in every story.

Deloitte Government & Public Service asks more leadership-related questions during their behavioral interviews, so be sure to have some answers prepared. Common questions include:

• Tell me about a time when you found it difficult to work with someone.
• Tell me about a time you faced a difficult employee.
• Have you led a team? Tell me about that experience.
• Describe a time when you had to use ethics to handle a difficult situation in the workplace.
• What is your leadership style?

1. Practice Cases with a Case Partner

Leverage the tips and the tools provided in this post to improve your ability to work through case studies. Casing does not come naturally to most people, so practice answering different case study examples with a case prep partner so you can improve.

2. Be Structured and Consistent

Deloitte requires candidates to go through 3 rounds of interviews, which can be stressful. Developing a consistent approach to answering the behavioral interview and case interviews (for example, the A STAR(E) structure and the 4-step case interview approach), will help keep your answers concise and impactful.

3. Be Intellectually Curious

Demonstrate your interest in Deloitte Government & Public Sector’s work and the impact you want to deliver through your answers and questions throughout the interview. Ask questions that will help you get to the second- or third-order insights and “so-what” to show the interviewer that you are interested to know more and learn more about the industry or client.

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In this article, we’ve covered:

• An overview of Deloitte’s Government & Public Services practice.
• The type of work they do and the skillsets they look for.
• The Deloitte Government & Public Services interview structure.
• Tips and common questions from Deloitte’s Government & Public Services case and behavioral interviews.

Still have questions?

If you have more questions about the Deloitte Federal case interview, leave them in the comments below. One of My Consulting Offer’s case coaches will answer them.

Other people prepping for Deloitte Public Services interviews found the following pages helpful:

• Our Ultimate Guide to Case Interview Prep .
• Deloitte Case Interview .
• Consulting Behavioral Interviews .
• Deloitte Online Assessment .

Help with Case Study Interview Prep

Thanks for turning to My Consulting Offer for advice on the Deloitte Federal case interview. My C onsulting Offer has helped almost 89.6% of the people we’ve worked with to get a job in management consulting. We want you to be successful in your consulting interviews too. For example, here is how Jon was able to get his offer from Deloitte.

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