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Patient Transfer and Access Center

Through the Patient Transfer and Access Center, providers can now request a transfer from their acute care hospital to Mass General Brigham hospitals—all with a single phone call.

Ensuring easy access to the right care, at the right time, in the right place

With a single phone call, the Mass General Brigham Patient Transfer and Access Center (PTAC) works with providers to facilitate efficient acute care hospital transfers to either Brigham and Women’s Hospital, Massachusetts General Hospital, or one of our acute care community hospitals. An integrated and centralized hub, the PTAC is staffed all day, every day by a knowledgeable, experienced, and coordinated team of access, bed, and case management specialists who will provide a seamless patient transfer.

Our team will assess the patient’s health, condition, and needs and use real-time, systemwide capacity data to match them to the most appropriate level and location for inpatient care. On a case-by-case basis, our team may explore the option to transfer the patient back to their original hospital for recovery, once care is complete.

How to transfer a patient

For providers looking to transfer a patient, please call us at 1-855-468-6642 (1-855 GO TO MGB).

When you call the Mass General Brigham PTAC, our staff will:

• Ask you to confirm your role and where you are calling from
• Ask for the patient’s information, including their name, date of birth, medical record number, as well as diagnosis, diagnostic studies and lab results to assess what type of transfer is needed
• Facilitate a phone call with a clinician

Transfer a Patient

UW Medicine hospital transfers

How to transfer a patient to a uw medicine hospital, hospitals that accept transfers.

• Airlift Northwest

Additional resources

The Transfer Center team includes specially trained registered nurses and Transfer Center coordinators who are available 24 hours a day, seven days a week to coordinate transfers into UW Medicine hospitals from the entire WWAMI region (Washington, Wyoming, Alaska, Montana and Idaho) and beyond.

Contact the UW Medicine Transfer Center

If you are a patient or family member inquiring about the status of a transfer, please contact the provider at the facility where the patient is currently located. 

For local Washington residents : Call 206.520.7575   For those outside of Washington state : Call the toll-free number 877.520.7575

Step 1 - Send face sheet 

We need this demographic information to create an MRN and help our physicians with their decision to accept a patient as quickly as possible. 

Fax to : 206.520.3252 or 206.744.6167  Email to : [email protected] (HIPPA compliant)

Step 2 - Send images 

Send images via PACS, Life Image, or secure email. 

PACS : Learn about how to send images via PACS

Life Image : Learn about how to send images via Life Image Email to : [email protected] (HIPPA compliant). Please follow our email guidelines below. 

• Images can also be sent via secure email (i.e., burns, hand, ophthalmology, complex wounds) 
• File format should be .jpeg
• Nothing over 10 megabytes

Step 3 - Call the Transfer Center 

When you call, one of our Transfer Center coordinators will complete an intake and remind you to fax a face sheet and send images as needed. We can help facilitate the transfer of clinical documentation to ensure continuity of care. Our transfer team can also help you coordinate air medical transport via Airlift Northwest . All calls to the Transfer Center are recorded for quality purposes. Call volumes may be high leading to longer wait times.   For local Washington residents : Call  206.520.7575 For those outside of Washington state : Call the toll-free number 877.520.7575  

During the phone call with our coordinator, be prepared to provide the following information:

• Patient's name and date of birth 
• Referring physician's name and phone number 
• Referring facility name and phone number 
• Diagnosis, acuity and current clinical condition 
• Requested treatment and specialty service 
• Information on whether you are requesting a consult or transfer 
• A patient who has an emergency medical condition (EMC) for which you are requesting transfer because your facility does not have the capacity or capabilities to provide the necessary stabilizing treatment for the EMC. 
• A patient who has an EMC and they (or their legally responsible medical decision-maker) are requesting a transfer to another facility. 
• An "inpatient" status patient at your facility (i.e., is currently admitted for inpatient care).

Step 4 - Clinical triage and discussion

Our Transfer Center team will connect the referring provider with the appropriate UW Medicine physician to discuss the patient's condition. Decisions to transfer are evaluated based on the required level of care, capacity, approval of the accepting physician and other factors. All calls to the Transfer Center are recorded for quality purposes.

Step 5 - Physical transfer of the patient

If accepted, our team will advise you when to set up transport. Please do not send a patient to UW Medicine until directed by our Transfer Center team. When transferring a patient, be sure to send the following physical copies:

• Printed medical history and physical (H&P)
• Printed discharge summary
• Send only if images were not electronically sent

Be sure to inform your patients of UW Medicine's COVID-19 visitor policies . Patients can also text "visitor" to 206.520.5000 for more information.

Harborview Medical Center 325 9th Ave., Seattle, WA 98104

UW Medical Center – Montlake 1959 NE Pacific St., Seattle, WA 98195

UW Medical Center – Northwest 1550 N 115th St., Seattle, WA 98133

Valley Medical Center 400 South 43rd Street., Renton, WA 98055

Hospitals outside of UW Medicine

If you are located in Washington state and are looking to transfer to other hospitals outside of UW Medicine, consider contacting the Washington Medical Coordination Center (WMCC) .

For local Washington residents : Call 206.520.7222 For those outside of Washington state : Call the toll-free number 877.520.7222  

EMERGENCY TRANSFER

When air transport is necessary, we recommend the referring hospital use Airlift Northwest, but ultimately, we must abide by the transferring physician’s decision, as it is that person’s responsibility to decide what transport mode and service will be used.

Requests for air medical transport can be initiated by the UW Medicine Transfer Center and relayed to the Airlift Northwest Communications Center 800.426.2430 for immediate transport upon acceptance.

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Refer/Transfer a Patient

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Accessible 24-Hour Service

With just one phone call, Westchester Medical Center's full-service 24-hour One-Call Transfer Center makes the referral process easier and improves communication with referring physicians and institutions. When you call our toll-free number, you will have immediate access to the Transfer Center and to one of our on-site attending specialists at Westchester Medical Center.

To Transfer a Patient:

• Call 1-866-GO TO WMC.
• Have your patient's information ready, including name, condition, the referring physician's name and the hospital from which the patient is being referred.
• You will be kept on the line while the Westchester Medical Center attending physician is paged.
• The Transfer Center staff will facilitate a consult between you and the Medical Center's attending physician to discuss your patient's condition.

Once your patient is accepted to Westchester Medical Center, the Transfer Center will:

• Assist with either ground or medevac transportation at your request.
• Coordinate nursing unit and bed arrangements for your patient.
• Facilitate the transmission of necessary paperwork from the referring hospital to Westchester Medical Center, so that only one "report" is required.
• Notify you once the patient arrives at our hospital. The Transfer Center is available for both urgent and same-day admission transfers. This includes all transfers to our University Hospital, Maria Fareri Children's Hospital ,  Joel A. Halpern Trauma Center , and our adult and pediatric emergency departments.

Concerns or Communication

If at any time you have a question or concern about the One-Call Transfer Center or any other associated transfer or transport issues, please call us at (914) 493-7000 and ask for the on-call Transfer Center coordinator.

To Refer a Patient:

To refer a patient to our Outpatient APS Gynecologic Oncology and Robotic Gynecologic Surgery, fax referral and clinical documentation stating the reason for the referral to 914.493.2322. Our office staff will contact Patient Transfer to schedule with one of our attendings.

Transfer a Patient to UVA

The uva transfer center.

We have made transferring patients to UVA quicker, easier, and safer for healthcare providers and patients alike.

Features of our transfer center include:

• 24/7 access
• A single point of contact for inpatient transfer services
• Knowledgeable, trained staff with the medical experience necessary for triaging patients
• Telemedicine and other resources to help community hospitals keep patients as long as possible
• An enhanced patient-tracking process
• Increased efficiency that focuses on patient safety and quality of care

Information Needed for a Transfer

Expedite the transfer. Have this info ready when you call:

• Demographic information, including patient name, date of birth, insurance, and residency info
• Recent and planned surgeries
• Co-morbidities
• Tests you will send us
• Current medications, IVs, oxygen requirements, isolation status
• Temperature
• Respiratory rate
• White blood cell count
• Patient history, including admit date to your facility, discharge summary noting every transfer, reason for transfer, unit location at referring facility (ED, ICU, other)
• Your contact information
• The medical service you are requesting
• Current location of patient

In addition, we would appreciate that you provide and upload to Epic:

• A discharge summary
• All operation/procedure notes
• Any relevant imaging scans

Bed Availability

We will call when a bed is available.

We commit to communicate daily with the transferring hospital until a bed is available, making every effort to accept patients as quickly as possible and assisting with transport, as needed.

We will save all information in the patient’s  Epic chart  once the transfer is confirmed.

Emergency & Routine Transport

Find out how to transport your patient to UVA Medical Center .

• Why Refer to Us
• COVID-19 Outpatient Therapy Center

Hospital Admission and Transfers

Referral forms.

Experienced nursing staff is available 24/7 to coordinate direct admission, Emergency Department evaluation or inpatient consultation on your patients for any Mayo Clinic or Mayo Clinic Health System hospital. Additionally, safe transport using Mayo Clinic Medical Transport can be coordinated for airplane, helicopter and ground transportation through the same phone call.

Call our Admission and Transfer Center at 507-255-2910.

Transfer Center

Transferring patients to uchicago medicine.

At the University of Chicago Medicine Transfer Center, specially trained registered nurses are available 24 hours a day, seven days a week to coordinate acute inter-facility transfers. We serve as a single point of contact for urgent and emergent transfer requests, thereby helping to expedite the admissions process.

To request to transfer an inpatient to UChicago Medicine, call the Transfer Center at 1-855-834-4782.

When requesting a patient transfer, the referring physician will need to supply the following information:

• Contact information for the current attending physician
• Current clinical condition
• Current location of the patient
• Medical service(s) required
• Patient demographics, including full name and date of birth

How to Transfer a Patient

The nurse specialist who takes your call will initiate the acceptance process, which includes bed selection and the arrangement of transportation for critical transports. Learn more about the University of Chicago Aeromedical Network (UCAN).

During the process, a nurse specialist also will arrange for the referring physician to speak directly to a UChicago Medicine physician. Please note: Requests for transfer will be evaluated based on the patient’s clinical condition and the availability of resources.

Follow-Up Services

We aim to keep you informed of your patient’s status throughout the transfer process. Our nurse specialists will provide:

• Updates on bed availability
• Contact information for the accepting physician
• The patient's nursing unit
• The patient's arrival time

Nurses at the UChicago Medicine Transfer Center are available at any time, should questions arise during the transfer process.

UChicago CareLink: Eligible physicians may use CareLink to review their patients' medical information, place referral orders and communicate with UChicago Medicine providers.

To request to transfer a patient to the University of Chicago, call 1-855-834-4782.

Streamlining the Transfer Process

Refer a Patient

Make a Referral or Get a Consult

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Find a UVA Health Provider

At UVA Health System, we are continually evaluating our procedures to ensure we are providing optimal access to care. Your satisfaction with the patient transfer process has been a key consideration this year, and after careful review, we have made improvements we hope will allow for more streamlined service and a reliable, timely response to transfer requests.

For those requesting to transfer patients to UVA, the process will appear unchanged, with the exception of the phone number required. Behind the scenes, however, we have established our own internal response team within our Transfer Center. These 12 new personnel are medics — not call center operators — who have up to 30 years of experience in the medical field. This means they are better prepared to appropriately triage patients based on information provided. They can more easily detect patients who are emergent and they know which clinicians to contact for consultation.

“We now have Medic Transfer Coordinators working the transfer service 24-7,” says Transfer Center Manager Sarah Souter. “By asking key clinical questions, they can better guide calls to the appropriate service line, and can be a better monitor of patient conditions if changes occur.”

In addition, a new note section in Epic will allow UVA to record and track this information over time so that when a patient arrives, UVA’s team is well aware of their current status. “Now we have real-time clinical information that allows us to place patients appropriately from the start,” Souter says.

Because the transfer team will be co-located with the UVA Bed Center, there will also be greater transparency in terms of bed availability. “This will allow us to better estimate when exactly a bed will be available and provide a clear ETA to referring hospitals,” says Souter.

If you would like to transfer a patient to UVA Medical Center, call 844.XFERUVA (844.933.7882).

To learn more about these changes, feel free to contact our Physician Relations team .

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Transfer Center

Need help getting a patient to the right location for care? The IU Health Transfer Center is available 24 hours a day, seven days a week to help physicians transfer patients to any IU Health hospital.

Affiliated with two Level I Trauma Centers – IU Health Methodist Hospital and the state’s only pediatric Level I Trauma hospital – Riley Hospital for Children at IU Health , you and your patients can be confident you are accessing skilled clinical teams and state-of-the-art treatment.

Transfers can be arranged from any site or facility – locally, regionally, nationally and internationally. Transfers coordinated with IU Health LifeLine , Indiana's first and only air and ground transport service affiliated with the states leading medical school will provide faster access for your patients to the highly skilled physicians of IU Health.

Specially trained nurses at the transfer center can:

• Connect you with an IU Health specialist and facilitate a conference call to determine a preliminary clinical evaluation and begin a transfer
• Send the 24/7 Transfer checklist to your facility
• Help with any needed patient transportation
• Provide a patient’s transfer status as needed

Schedule a Transfer

877.247.1177 and 317.963.3330

Send Information

Fax a Face Sheet : 317.968.1000

Ensure continuity of care by sending the following information with the transport team:

• All medical records, including the Emergency Department Record, if applicable
• All diagnostic studies
• Upload radiologic studies via the IU Health Radiology Cloud whenever possible
• If not part of the IU Health Radiology Cloud, please send a CD of all imaging studies. (IU Health facilities on Cerner do not need to forward hard copies)
• Medication records
• Old medical records
• Advanced directives form
• Signed Release of Information form
• Any additional information that will help with patient care, including information on special needs

Thank you for sending your patient to IU Health. If you have questions, please contact IU Health 24/7 Transfer Center at the number listed below.

Phone : 877.247.1177

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Physician Referrals

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Appointment New Patient Appointment or Call 214-645-8300

Physician Referrals & Transfers

Appointment New Patient Appointment or 214-645-8300

Explore Physician Referrals

UT Southwestern values our partnerships with referring physicians, and we offer various pathways to refer or transfer a patient to us. Our specialists will provide your patient with a multidisciplinary team approach to their care, drawing on the deep well of medical expertise and research available at our academic medical center.

General Referrals

Hospital-to-hospital transfers.

• Maternal-Fetal Medicine Transport

Cancer Services

• COVID-19 Long-Haul

Choose the method most convenient to you:

Refer by Phone

Physicians can call Patient and Physician Referral Services to schedule a consultation or fax patient records:

Phone: 214-645-8300 or 817-882-2400 Fax: 214-645-7999 or 817-882-2401

Monday – Friday 8 a.m. to 5 p.m.

Refer Online

Physicians have several online options to refer patients to UT Southwestern:

• Fill out our online form
• Email: [email protected]
• Direct Messaging: [email protected]
• Leading Reach: Search “UTSW” or enter the provider name in either “Connections” or “Contacts”

Offered exclusively to physicians and hospital staff, UT Southwestern's hospital-to-hospital patient transfer service provides a seamless transition of patient care, including emergency and complex cases.

If you are a physician or hospital staff, call 877-645-0911 to speak with a UT Southwestern representative 24 hours a day, 7 days a week.

Throughout the patient’s stay at UT Southwestern, referring physicians are kept informed of their patient’s status and are notified if there are any changes to the transfer plan.

Maternal-Fetal Transport

Our maternal-fetal transport hotline provides 24-hour, direct physician-to-physician contact for high-risk obstetrical cases.

For emergencies, physicians should call 877-887-9MFM (877-887-9636) . For nonemergencies, please call 214-645-3837 .

The more than 300 full-time physicians within the UT Southwestern Pediatric Group constitute one of the largest pediatric groups in Texas. They provide care at UT Southwestern, Children’s Health, Parkland Memorial Hospital, Scottish Rite for Children, and Texas Health Resources.

Fill out our online referral form , or use the below numbers to refer a patient to our one of our facilities:

• Frisco location , call 469-604-9090 or fax 469-604-9091 .
• Plano location , call 469-497-2500 or fax 469-497-2506 .
• Dallas or another location , call 844-473-3371 or fax 844-473-3370 .

Our dedicated transplant intake coordinators simplify the process for both physicians and patients, starting from the initial point of contact.

Depending on the patient’s needs, the transplant intake coordinators take primary responsibility for obtaining the necessary medical records and images, coordinating the initial insurance and financial screenings, and arranging scheduling for the patient’s first appointment.

Intake lines are answered by a registered nurse 24 hours a day, 7 days a week, 365 days a year.

Heart and Lung

Allison Moore, RN, B.S.N. Phone: 877-391-1528 Fax: 214-645-5637

Kidney and Liver

Helen Bankston, RN, B.S.N, CCTN Phone: 877-392-1528 Fax: 214-645-1901

UT Southwestern’s Harold C. Simmons Comprehensive Cancer Center is the only NCI-designated Comprehensive Cancer Center in North Texas and one of just five in the entire Southwest.

In addition, Simmons Cancer Center is among only 32 U.S. cancer research centers to be designated by the NCI as a National Clinical Trials Network Lead Academic Participating Site.

Simmons Cancer Center has locations in Dallas, Richardson/Plano, and Fort Worth.

To refer a patient to any location, call 214-645-HOPE (4673) or fax 214-645-9292 .

Physicians at UT Southwestern’s Spine Center work as a team with experts in nerve, muscle, and bone conditions, as well as nurses and physical therapists who work closely with patients to manage symptoms and reduce the risk of recurrence.

With one call, referring physicians can connect with all the specialists they need for spine care, such as experts from neurosurgery, orthopaedic surgery, pain management, spine imaging, spine rehabilitation, and anesthesiology.

To refer a patient, call 214-645-2225 .

Long-Haul COVID-19

UT Southwestern’s COVID Recover program – with locations in Dallas and Frisco – offers a combination of physical therapy to help patients regain strength and mobility, occupational therapy to improve activities of daily living, and speech therapy for cognitive rehabilitation. A four-week virtual group therapy program is also offered to help patients address psychological, sleep, and other issues.

Neuropsychologists and licensed professional counselors are available at each site for those who need more individualized attention. If needed, consultants have been identified in pulmonology, cardiology, neurology, and psychiatry for additional care.

Call 214-645-2080 to refer a patient into the program. Telehealth and in-person appointments are available.

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Moscow Metro could have a new ring line

March 27, 2014

Moscow Metro (12 lines, 298 km) is the main mode of transport of the capital city ensuring the transport of 56 % of the total number of passengers, 9 million passengers being transported a day. The development of the underground network include the construction projects for doubling the length and, according to estimates, the new lines will ensure the traffic of one billion passengers a year. If the projects are implemented, by 2015 the underground system will cover a quarter of the area that does not currently benefit from underground and by 2020 the entire rolling stock fleet will be replaced. By 2020, the total length of the network will reach 451 km, being served by 252 stations. All projects aimed at will enable the increase of the passenger traffic and the number of those who do not use the underground will drop from 22% to 13%, which will determine the reduction of the surface traffic density and the increase of the market share of public transport. Within the development strategy, in February, the Municipality of the city announced that it plans to build a second underground ring line, a project that is ra-pidly progressing compared to the rhythm estimated by the authorities. After the review of the technical parameters, the final plan aims at the completion of the line until 2018, declared Andrei Bochkaryov, the head of the municipal construction department. According to the final plans, the project would be completed until 2020 and aims at the construction of a 54-km line, which would represent half the length of Moscow Ring Road. “The first segment to come on line will be the north-western part (Khoroshevskaya station to Nizhnyaya Maslovka). Then we will move from Nizhegorodskaya Ulitsa to Elektrozavodskaya station,” Bochkaryov said. The next stage will be Vernadskogo Prospekt to Aminyevskoye Shosse. “Afterwards, parts of the ring will gradually become available for service once completed”, said Bochkaryov. To implement the metro project, this year the authorities allocated funds amounting to RUB 130 Billion (USD 3.7 Billion), the construction of the lines being the most expensive element on the budget of the city, and an amount of RUB 330 Billion (USD 9.5 Billion) will be necessary for 2014. In the next decade, the authorities want to build 158 km of line, and until 2020 the length of Moscow metro network will double.

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Next section of Moscow metro Line 11 opens

By Railway Gazette International 2018-02-26T14:55:28+00:00

RUSSIA: Moscow Mayor Sergei Sobyanin opened a 10·5 km metro line on February 26. The line from Delovoy Tsentr to Petrovsky Park with five stations will initially be operated as part of Line 11.

Construction started in November 2011. Later this year the line is due to be extended from Petrovsky Park to Nizhnyaya Maslovka. The northeastern section of Line 11 is scheduled to open next year, with completion of the route in 2023.

When completed, Line 11 would form a 69 km ring. This would incorporate the existing 3·3 km line between Kashirskaya and Kakhovskaya. The Delovoy Tsentr – Khoroshyovskaya section would then be operated as a branch, before becoming part of the future of Line 13 in 2025.

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