glg case study interview examples

GLG Hiring Process

The GLG hiring process typically consists of multiple stages, including phone screenings, Zoom or in-person interviews, and case study assessments. Candidates can expect to interact with various team members and managers throughout the process, which may take around 3-4 weeks. The interviews focus on competency questions related to the role, understanding of the company’s business, and motivational questions. Some candidates have reported a lack of communication between stages and a repetitive nature of questions, while others found the process smooth and well-organized.

Common GLG Interview Questions

1. describe your experience with project management and how you have ensured timely delivery of client deliverables..

The ability to manage projects effectively and ensure timely delivery is critical in many roles. It demonstrates your organizational skills, attention to detail, and ability to work under pressure. This question is to understand your past experience, how you handled challenges, and whether you can balance multiple priorities while ensuring high-quality results.

How to Answer:

Reflect on your past experiences where you successfully managed projects and met deadlines. Discuss how you planned, organized, led the team, and monitored progress to ensure timely delivery. Highlight any specific strategies or tools used. If you faced challenges, show how you overcame them. If you’re new to project management, discuss hypothetically how you would handle such a situation, emphasizing organization, communication, and problem-solving skills.

Example: Throughout my career, I’ve managed numerous projects, each with its unique challenges and complexities. For instance, in one of the most demanding ones, we had to deliver a software solution for a client within an extremely tight deadline. To ensure timely delivery, I first broke down the project into manageable tasks using the Work Breakdown Structure (WBS) method. This helped us understand the scope better and allowed me to assign specific tasks to team members based on their strengths.

To monitor progress and keep everyone aligned, I implemented Agile methodologies, specifically Scrum. We held daily stand-up meetings to discuss completed tasks, upcoming work, and potential roadblocks. This ensured transparency and fostered a culture of open communication. Additionally, I used tools like Jira to track our progress digitally, which was instrumental in identifying bottlenecks early and adjusting plans accordingly.

Moreover, I maintained regular communication with the client, updating them about our progress and managing their expectations. When unexpected issues arose, I was upfront about it and provided solutions or alternatives to mitigate any delays. As a result, we were able to deliver the project on schedule without compromising quality, leading to high client satisfaction.

2. How do you approach managing multiple research projects simultaneously while maintaining quality?

When it comes to roles that involve a good deal of research and project management, recruiters want to ensure that you’re adept at juggling multiple tasks without compromising on quality. It’s about demonstrating your organizational skills, time management abilities, and attention to detail. Balancing multiple research projects successfully requires a systematic approach and a clear understanding of priorities, all of which are key in a fast-paced, deadline-driven environment.

Highlight your organizational and prioritization abilities when answering this question. Discuss the strategies you use, like project management tools or software, to keep track of all tasks and deadlines. It’s also crucial to mention how maintaining clear communication with stakeholders ensures quality control throughout each step of the projects. Don’t forget to provide specific examples where these skills have helped manage multiple projects effectively in your previous roles.

Example: In managing multiple research projects simultaneously, I prioritize organization and clear communication. I utilize project management tools to track progress on each project, set deadlines, and assign tasks. This ensures that every team member knows their responsibilities and can see the overall timeline for completion. Additionally, regular check-ins with my team help me stay updated on any challenges they might be facing and allow us to troubleshoot together.

Balancing quality while juggling several projects requires a keen understanding of each project’s unique requirements and objectives. By setting clear expectations at the outset and maintaining consistent oversight throughout the process, I ensure that all deliverables meet our high-quality standards. For instance, I often use a two-step review process where I first assess the completeness of the work and then delve deeper into the content accuracy. This approach has proven effective in ensuring both timely delivery and top-notch quality.

3. Can you provide an example of a time when you had to develop a creative solution for a challenging client request?

A client’s ability to trust you hinges on your capacity to handle unexpected challenges and requests. By asking you about a time you had to develop a creative solution, hiring managers are looking for evidence of your problem-solving skills, innovative thinking, and adaptability. It’s all about determining if you can maintain high-quality service even when the going gets tough.

Reflect on a situation where the client’s request was especially challenging. Describe that scenario, detailing how you understood their needs and devised an innovative solution to meet them. Highlight your ability to think out-of-the-box, problem-solving skills, and dedication to customer satisfaction. If you’re new to this, express your willingness to take creative approaches for complex problems and emphasize your commitment to achieving optimal results.

Example: In a previous role, I was working with a client who wanted to increase their online visibility but had a very limited budget. The challenge was to create an effective digital marketing strategy that would yield significant results without exceeding the budget. After conducting thorough market research and analyzing the client’s target audience, I developed a creative solution by leveraging social media platforms which were most popular among the client’s target demographic. Instead of spreading the budget thin across multiple channels, we focused on creating engaging content for these specific platforms. We also initiated collaborations with micro-influencers in relevant fields to further boost the brand’s presence. This approach not only fit within the budget constraints but also resulted in increased web traffic and sales conversions for the client. It demonstrated how creativity can often lead to cost-effective solutions when faced with challenging requests.

4. Explain the importance of relationship-building in a client-facing role and how you have successfully maintained long-term relationships.

Building and maintaining strong relationships is pivotal in any client-facing role. It’s the bedrock of client satisfaction, loyalty, and retention. When clients feel understood and valued, they’re more likely to stick around and even become advocates for your services. This question is designed to assess your interpersonal skills, your ability to maintain client satisfaction, and your understanding of the impact that customer relationships have on the business’ bottom line.

Showcase your interpersonal skills by sharing specific examples from your past where you’ve built and maintained long-term relationships. Highlight the strategies that have worked for you, such as understanding client needs, regular communication, problem-solving or providing customized solutions. Remember to mention how these relationships positively impacted your previous roles. If you’re new to client-facing roles, discuss steps you would take to build trust and rapport with clients.

Example: In a client-facing role, relationship-building is crucial as it fosters trust and loyalty, which are key factors in maintaining long-term business relationships. It’s not just about making sales or closing deals; it’s about understanding the client’s needs, providing solutions that add value to their operations, and consistently delivering high-quality service.

For instance, I once managed an account where the client was initially dissatisfied with our services. Instead of focusing solely on defending our position, I took time to listen and understand their concerns. This approach allowed me to identify gaps in our service delivery and propose tailored solutions. Over time, this open communication and commitment to problem-solving transformed our relationship. The client became one of our most loyal customers, leading to increased business opportunities and referrals. This experience underscored for me that successful relationship-building hinges on empathy, effective communication, and a genuine commitment to serving the client’s interests.

5. How would you handle a situation where a client is unhappy with the results of a research project?

When it comes to client-based service industries, especially those dealing with research, maintaining client satisfaction is paramount. It’s not just about delivering results, but ensuring that those results meet or exceed the client’s expectations. A question like this helps interviewers gauge your problem-solving skills, your ability to handle criticism, and your aptitude for turning a potentially negative situation into a positive one. It’s about showcasing your interpersonal skills and your commitment to providing excellent service, even when faced with challenges.

When answering this question, reflect on a time when you turned an unhappy client into a satisfied one. Discuss your approach in understanding the client’s issues, empathizing with their dissatisfaction, and taking necessary actions to rectify the situation. If lacking direct experience, outline strategies such as open communication, problem-solving and assuring the client of improved future results, demonstrating your commitment to customer satisfaction.

Example: In the event that a client is unhappy with the results of a research project, my first step would be to thoroughly understand their concerns. I’d ask probing questions to ensure I fully comprehend where their dissatisfaction stems from. It could be due to misaligned expectations, misunderstanding of the data, or perhaps they were expecting different outcomes.

Once I’ve understood their issue, I would then revisit the research methodology and findings. If there was an error in the process, it’s crucial to acknowledge this, rectify it and re-run the analysis. However, if the research was conducted appropriately but the results didn’t meet the client’s expectations, I would take time to explain why these results are valid and how they can still provide valuable insights for their business strategy.

It’s important to remember that not all research will yield positive or expected results, but even negative or unexpected results have value. They can highlight areas for improvement, identify potential risks, or offer new perspectives. Ultimately, maintaining open communication, managing expectations, and demonstrating the value in the work we do is key to handling such situations.

6. Tell me about a time when you had to collaborate with cross-functional teams to achieve a shared goal.

In the dynamic landscape of modern businesses, collaboration is key. It’s often necessary to work across different teams or departments to achieve common objectives, and this requires a unique set of skills. By asking this question, hiring managers are trying to gauge your ability to navigate a complex, multi-layered work environment, your teamwork skills, your ability to communicate with different types of people, and how you handle challenges that may arise in the process.

Reflect on a situation where you effectively collaborated with different departments to achieve a common objective. Outline the goal, your role, how you managed communication or resolved any conflicts, and the result of your collaboration. Highlight skills like diplomacy, negotiation, project management, and problem-solving abilities. Demonstrate that you value diverse inputs and can unite differing perspectives towards a shared vision.

Example: In my previous experience, I was part of a project that required the development and launch of a new software product. This involved collaboration with cross-functional teams including design, engineering, marketing, sales, and customer service. The shared goal was to deliver a high-quality product within a tight deadline while ensuring it met market needs and could be effectively supported post-launch.

Initially, we faced challenges in aligning everyone’s understanding of the project objectives and timelines due to different departmental perspectives. To address this, I initiated regular joint meetings where each team could update others on their progress and challenges. We used a visual project management tool to track tasks and deadlines, making sure everyone had visibility into the overall project status.

Through open communication and mutual respect for each team’s expertise, we were able to successfully launch the product on time. It was well-received by customers and even exceeded initial sales projections. This experience underscored for me the power of effective cross-functional collaboration in achieving complex goals.

7. Describe a scenario where you had to analyze complex data sets and present findings to non-experts.

In many professional settings, a key part of the job is not just to analyze data and draw conclusions, but also to communicate those conclusions to people who may not have your level of expertise. This question gives you the opportunity to demonstrate your analytical skills, your ability to simplify complex information, and your communication skills. It also helps interviewers gauge how well you can bridge the gap between the technical and non-technical sides of a business.

When answering this question, highlight your analytical skills and ability to simplify complex data. Describe a situation where you had to analyze detailed data sets – perhaps in school or a previous job. Then, explain how you communicated these findings effectively to individuals who lacked expertise in the area of study. Discuss strategies such as using visuals, breaking down jargon into easy-to-understand terms, or relating concepts back to real-world examples. Show that you can make complex ideas accessible to everyone.

Example: In my previous experience, I was tasked with analyzing a large dataset related to customer behavior for an e-commerce company. The goal was to understand the factors influencing high cart abandonment rates and present these findings to our marketing team who had little knowledge of data analysis.

I used statistical software to clean and organize the raw data first. Then, using various analytical techniques such as regression analysis and decision trees, I identified key variables like page load time, product pricing, and site navigation complexity that were significantly impacting cart abandonment.

When it came to presenting these findings, I knew that complex statistical jargon would not be effective. So, I translated the insights into easy-to-understand visuals and narratives. For instance, I demonstrated how reducing page load time by just a second could potentially decrease cart abandonment rate by a certain percentage. This approach made the information accessible and actionable for the marketing team, leading to strategic changes that resulted in a significant reduction in cart abandonment rates.

8. How do you stay current on industry trends and knowledge relevant to your clients’ needs?

Keeping abreast of industry trends and having a deep understanding of the market landscape is essential to serving clients effectively, especially in a consultative role. By asking this question, the hiring manager is trying to ascertain your dedication to continuous learning, your proactive nature, and how well you can utilize your knowledge to provide valuable insights and solutions to clients.

In answering this question, highlight your proactiveness in staying updated. Speak about how you follow industry-specific news outlets, subscribe to relevant newsletters, attend webinars or conferences, and even engage with thought leaders on social media platforms. Emphasize your dedication towards continuous learning and applying that knowledge to meet clients’ needs effectively.

Example: I make it a priority to stay informed about industry trends and relevant knowledge through various channels. I regularly read industry-specific publications, attend webinars and conferences, follow thought leaders on social media, and participate in professional networking groups. This not only helps me stay updated but also provides different perspectives on the same issues.

For instance, when the pandemic hit, I immediately recognized that remote work would become a significant trend across industries. I immersed myself in research, attending virtual seminars, reading articles, and participating in discussions about this shift. By doing so, I was able to provide my clients with timely advice on how to transition their operations smoothly to a remote setup, mitigate potential risks, and identify opportunities for efficiency and growth within this new working model.

9. Explain your process for conducting market research, ensuring accuracy, and identifying key insights.

The essence behind this question lies in its ability to gauge your understanding of market research – a critical skill in many business roles. Accuracy, insightfulness, and structured methodology are fundamental to effective market research. By asking this question, the interviewer is looking to assess not only your technical skills in conducting research but also your analytical abilities in deciphering meaningful insights from raw data. They want to see how you can contribute to the company’s strategic decision-making process using these skills.

Start by outlining your systematic approach to market research, such as defining the problem, developing a research plan, collecting data, analyzing it, and presenting findings. Highlight your experience with various tools or methodologies used in research. Discuss how you ensure accuracy using techniques like cross-verification or triangulation of data. Conclude by explaining how you identify key insights, perhaps through recognizing patterns or applying statistical analysis. If you have specific examples from past experiences that demonstrate this process, share them briefly.

Example: My approach to market research begins with defining clear objectives and identifying the key questions we need answers to. This helps in determining the most appropriate methodology, whether it’s qualitative or quantitative, primary or secondary research. For instance, if we want to understand customer behavior and preferences, surveys and focus groups might be useful. If we’re looking at industry trends, analyzing existing data from reliable sources could suffice.

Ensuring accuracy is paramount. I always cross-verify information from multiple sources and use statistical techniques for analysis to minimize bias and error. Additionally, a well-designed research process that includes pilot testing, careful sample selection, and validation of findings against known benchmarks can help ensure reliability.

Identifying key insights involves thorough data analysis and interpretation. It’s not just about what the data says but understanding why it matters. For example, if our survey shows a decline in customer satisfaction, digging deeper into the reasons behind this trend will provide actionable insights. Is it due to product quality, pricing, or customer service? The answer will guide us on how best to address the issue.

In short, my process is methodical, rigorous, and focused on deriving meaningful insights that can inform strategic decisions.

10. Share an example of when you’ve had to coach or mentor a team member to improve their performance.

This question is designed to delve into your leadership and interpersonal skills. As a potential member of a team, it’s important to demonstrate your ability to help colleagues develop their skills and improve their performance. It’s not just about identifying problems but also about suggesting solutions, providing constructive feedback, and fostering a supportive environment. This insight helps the interviewer assess if you’re a team player, a mentor, and a potential leader.

When answering this question, provide a clear example of when you’ve meaningfully guided a team member. Highlight your approach to understanding their challenges, creating an action plan and constantly providing feedback. Emphasize the positive outcome that came from it, such as improved performance or skills. This will demonstrate your leadership and communication abilities which are pivotal in team environments.

Example: In one of my previous projects, I was leading a team where one member was struggling to meet deadlines consistently. Instead of reprimanding him immediately, I decided to have a one-on-one conversation to understand the root cause. It turned out he was having difficulty understanding some technical aspects of the project which were crucial for his tasks.

I took this as an opportunity to coach and mentor him. We set up weekly coaching sessions where we focused on enhancing his technical skills. I also shared resources and gave him small assignments to apply what he learned. Gradually, his performance improved significantly, and he became more confident in handling complex tasks. This experience taught me the importance of patience, empathy, and continuous learning in leadership roles.

11. How do you balance competing priorities from different clients and manage expectations accordingly?

The ability to handle multiple tasks, prioritize them, and manage expectations is key in virtually every job, but it’s particularly important in client-facing roles. You might be juggling several projects at once, each with different deadlines and requirements. Your interviewer wants to know that you can stay organized, keep all of your clients happy, and deliver results on time. They’re interested in hearing about your strategies for managing workload, setting boundaries, and communicating effectively with clients.

When answering this question, talk about your organizational and time management skills. Mention how you prioritize tasks based on urgency, complexity, and the client’s needs. Discuss any tools or methodologies that help manage your workload efficiently. Illustrate with examples where you’ve successfully balanced competing priorities without compromising service quality. Remember to highlight communication as crucial in managing expectations, by keeping clients informed of progress and any potential delays.

Example: Balancing competing priorities from different clients begins with effective communication and setting realistic expectations. For instance, when I receive new tasks, I immediately assess the time and resources required for each one and communicate this to the client. If a task requires more time than available, I discuss it openly with the client, suggesting possible solutions such as extending deadlines or reallocating resources.

Moreover, I employ project management tools to keep track of all tasks and their progress. This allows me to stay organized and ensure that no task is overlooked. It also provides transparency for the clients who can check the status of their projects at any given time. Lastly, I prioritize tasks based on urgency and importance. Tasks that are critical to business operations or have impending deadlines are prioritized over others. By doing so, I am able to manage my workload effectively while meeting client expectations.

12. Describe your strategy for effectively delegating tasks within your team to ensure efficiency and productivity.

Delegation is a key skill for any leader, as it directly impacts the productivity and efficiency of a team. By asking this question, the interviewer seeks to understand your leadership style and ability to manage tasks effectively. They want to know how you identify the strengths and weaknesses within your team, assign tasks based on individual skill sets, and ensure that tasks are completed on time and up to standard. Your answer will provide insights into your decision-making process, organizational skills, and ability to motivate and manage your team.

To answer this question, highlight your ability to assess team members’ strengths and distribute tasks accordingly. Discuss how you set clear expectations, deadlines and provide the necessary resources for successful completion of tasks. You might also mention your approach to maintaining open communication lines for questions and feedback. If possible, share a brief example where your delegation strategy improved efficiency or productivity in a past role.

Example: My strategy for effective delegation starts with understanding the strengths, weaknesses, and interests of my team members. I believe in assigning tasks based on individual capabilities to ensure they are both challenging and achievable. For instance, if a team member excels in analytical work, I would delegate data-driven tasks to them.

Next, clear communication is crucial. When delegating, I make sure that the objectives, deadlines, and expectations are clearly articulated. This eliminates confusion and ensures everyone knows what’s expected. Lastly, I follow up regularly but avoid micromanaging. I trust my team’s abilities while also providing support when needed. An example of this approach was when we had a major project with tight deadlines. By strategically delegating tasks according to skills and maintaining open lines of communication, we were able to complete the project successfully ahead of schedule.

13. What steps do you take to maintain confidentiality and protect sensitive client information?

Maintaining confidentiality and protecting sensitive client information is a cornerstone of trust in any professional relationship. Whether you work in finance, healthcare, or any other sector, companies need to know that their employees understand the importance of this principle and have a plan to uphold it. This question is designed to assess your understanding of data protection practices and your commitment to ethical conduct.

Stress the importance of confidentiality in your role, drawing from past experiences if applicable. Speak about practices you follow like secure password management, not discussing client information openly, and only sharing data on a need-to-know basis. Highlight any training or certifications related to information security that you might have. If you’re new, outline steps you’d take such as following company protocols, seeking guidance when unsure, and continuous learning about best privacy practices.

Example: To maintain confidentiality and protect sensitive client information, I adhere to a strict protocol. Firstly, I only access the data necessary for my tasks, minimizing the risk of unintentional exposure. Secondly, I ensure that all data is stored securely using encryption and password protection. Additionally, I am mindful not to discuss confidential information in public places or with unauthorized individuals.

In terms of practical application, let’s consider an instance where I was working on a project involving highly sensitive client data. I made sure to use secure communication channels when discussing the project and didn’t store any information locally on my computer. Instead, I used our company’s encrypted server which required multi-factor authentication. This ensured that even if someone managed to gain access to my workstation, they wouldn’t be able to access the client’s information.

Moreover, I regularly participate in training sessions regarding data privacy laws and regulations to stay updated about best practices. By combining these measures, I can confidently say that I prioritize and effectively manage the confidentiality of client information.

14. How do you ensure clear communication across diverse teams working remotely?

The question aims to gauge your understanding and ability to handle the complexities of remote and diverse teams. As businesses become more global, teams are often scattered across different time zones, cultures, and languages. Clear communication is essential to ensure everyone is on the same page, to prevent misunderstandings, and to maintain harmony and productivity in such teams. Your answer will reveal your skills and experience in handling these challenges.

Begin by sharing your personal strategies for effective communication. Highlight experiences where you effectively coordinated with remote teams, using tools like email, video conferencing, and project management software. Express the importance of setting clear expectations, regularly scheduled check-ins, and being responsive to team members’ needs. Emphasize your ability to adapt your communication style to different cultural contexts and time zones, demonstrating respect and inclusivity.

Example: Clear communication across diverse, remote teams is crucial for effective collaboration and productivity. One way to ensure this is by establishing a standard set of communication tools and protocols that everyone adheres to. This might include using specific platforms for different types of communication – like Slack for quick questions or updates, email for more formal correspondence, and video conferencing for meetings. It’s also important to have regular check-ins where each team member can update others on their progress, challenges, and needs.

Another key aspect is cultural sensitivity and understanding. In a global team, members may come from different backgrounds with varying communication styles. Providing training or resources about these differences can help avoid misunderstandings. Lastly, encouraging open feedback about the communication process can help identify any issues early on and make necessary adjustments. By fostering an environment of transparency and respect, we can ensure clear and effective communication across diverse remote teams.

15. Discuss your experience with budgeting and resource allocation for research projects.

It’s essential to understand how you manage resources and budget for research projects, regardless of where you’ve worked before. The ability to budget and allocate resources effectively is a skill that impacts the success of a project and the overall operations of a company. Your experience with this can indicate your ability to plan, prioritize, and make strategic decisions, which are all key to project management and the role you’re applying for.

To answer this question, reflect on your past experience with budgeting and allocating resources for research projects. Share specific examples where you’ve successfully managed a project within or under budget, highlighting the strategies used to allocate resources effectively. If you haven’t had direct experience, discuss theoretical steps you would take in managing a budget and how you prioritize resource allocation, emphasizing your understanding of financial management principles.

Example: In my experience, budgeting and resource allocation for research projects require a thorough understanding of project goals, timelines, and potential obstacles. For instance, while working on a major pharmaceutical research project, I was responsible for managing a multi-million dollar budget. This involved careful forecasting to anticipate costs related to personnel, equipment, materials, and data analysis. It also required regular monitoring and adjustments as the project progressed.

One challenge we faced was an unexpected increase in material costs due to supply chain disruptions. To address this, I conducted a cost-benefit analysis and found that by reallocating resources from less critical areas, we could absorb the increased costs without jeopardizing the project’s timeline or objectives. This experience highlighted the importance of flexibility and strategic planning in budget management. Furthermore, it emphasized the value of maintaining open lines of communication with team members about budgetary constraints and changes.

16. How do you encourage innovation within your team and foster a culture of continuous improvement?

Companies are always looking for leaders who can stimulate creativity and innovation within their team. It’s essential in an ever-evolving business landscape, where staying ahead of the curve can be the difference between success and failure. Moreover, a culture of continuous improvement shows a commitment to enhancing performance, productivity, and efficiency — all key to business growth and success. This question helps assess your ability to foster such a culture.

To answer this question effectively, reflect on your previous experiences where you’ve encouraged creativity and innovation. Discuss the specific strategies you used, such as brainstorming sessions, open-door policies or rewarding innovative ideas. Additionally, highlight examples of how you fostered a culture of continuous improvement, perhaps through providing regular feedback, promoting ongoing learning, or implementing new processes based on team suggestions. Your goal is to demonstrate that you value both innovation and constant growth within your team.

Example: To encourage innovation within a team, I believe it’s essential to foster an environment where ideas are freely shared and valued. One way I do this is by implementing regular brainstorming sessions or workshops, where everyone has the opportunity to contribute their thoughts and suggestions without fear of judgment. This not only stimulates creativity but also promotes inclusivity and engagement among team members.

For continuous improvement, I advocate for transparency in communication and feedback. Constructive criticism should be welcomed as an avenue for growth rather than seen as negative. Additionally, I promote ongoing learning through professional development opportunities such as training, webinars, or conferences. By doing so, we ensure that our skills and knowledge stay current, which ultimately benefits the quality of work we deliver.

In essence, fostering a culture of innovation and continuous improvement hinges on creating a safe space for idea generation, promoting open dialogue, and encouraging lifelong learning.

17. Describe your experience presenting complex research findings to executive-level stakeholders.

Navigating the complexity of research findings and being able to present it in a digestible way to key decision-makers is a critical skill for roles that demand data interpretation and strategy development. This question helps gauge your ability to translate complex data into simple, actionable insights, and your comfort level in engaging with high-level stakeholders. It also gives an idea of your communication skills, particularly your ability to articulate complex ideas clearly and convincingly.

Reflect on instances where you’ve had to present complex research findings to high-level stakeholders. Highlight your ability to simplify and communicate intricate information in a concise, clear manner that caters to the understanding level of your audience. Discuss the tools or methods you used, how you handled questions or pushback, and the impact your presentation had on decision making. If you’re less experienced, share how you’d approach such a situation effectively.

Example: In my previous experience, I led a team that conducted a complex research project on the impact of digital transformation in the retail industry. The findings were quite intricate, involving numerous data points and analyses. My task was to present these findings to our executive-level stakeholders who needed a clear understanding to make strategic decisions.

To ensure the information was digestible and actionable, I focused on simplifying the complexity without losing the essence of the research. I used visual aids such as graphs, charts, and infographics for better clarity. Additionally, I highlighted key insights and their potential business implications rather than delving into every detail of the methodology or statistical analysis. This approach helped maintain engagement and fostered productive discussions around strategic implementation.

Moreover, I tailored the presentation to suit the executives’ level of expertise and interest, focusing more on strategic insights and less on technical details. Post-presentation, I provided a detailed report for those interested in deeper dives. This experience taught me the importance of effective communication when dealing with complex research findings and high-level stakeholders.

18. Explain how you assess clients’ needs and identify areas for potential growth or expansion.

This question is all about your ability to think strategically and proactively. It’s about understanding that a role in a dynamic company often involves not only meeting the immediate needs of clients but also anticipating their future needs. Furthermore, it’s about demonstrating your ability to identify new business opportunities and drive growth. In essence, they’re looking for evidence of your strategic thinking, your understanding of the client’s business, and your initiative in identifying new opportunities.

To answer this, highlight your systematic approach to understanding clients’ needs. You could talk about conducting thorough client research, having regular conversations with them, or using analytical tools to assess their performance. Then discuss how you identify growth areas by spotting patterns in data, keeping abreast of industry trends or through strategic brainstorming sessions. Use specific examples from your past experience to illustrate your points and show that you’re proactive in driving client success.

Example: Assessing clients’ needs involves a combination of active listening, thorough research, and strategic analysis. For instance, during initial consultations, I focus on understanding the client’s current situation, their objectives, and any challenges they’re facing. This provides me with an overview of their needs.

To identify potential growth areas or expansion opportunities, I conduct a comprehensive review of their business operations, market trends, and competitors. Using analytical tools and frameworks like SWOT or PESTEL, I can uncover untapped markets, operational inefficiencies, or new product development opportunities. As an example, in one project, after analyzing a client’s sales data, I identified an under-served customer segment. By redirecting marketing efforts towards this demographic, the client was able to significantly increase their revenue within a quarter.

19. Provide an example of a time when you faced a tight deadline and explain how you managed it.

Deadlines are a constant reality in most professional environments and how you handle them speaks volumes about your time management, organizational skills, and ability to work under pressure. By asking this question, hiring managers aim to gauge your ability to prioritize tasks, your problem-solving skills, and your capacity to deliver results within a tight timeframe.

Reflect on a situation where you successfully handled a tight deadline. Highlight your skills in time management, prioritization, and team collaboration if applicable. Discuss how these strategies allowed you to meet the deadline without compromising work quality. Remember, it’s not just about completion but also what you learned from the experience for future application.

Example: In my previous project, we were working on a market research study for a client in the healthcare sector. The report was due in two weeks but our data provider ran into some issues and could only deliver the necessary data with one week left to the deadline. This significantly reduced our analysis time. I immediately reorganized our team’s tasks and priorities. We split up the work based on everyone’s expertise and availability, ensuring that all aspects of the report would be covered simultaneously. I also liaised with the client to keep them informed about the situation. By streamlining communication, maintaining transparency with the client, and effectively managing our resources, we were able to complete the project on time without compromising on quality. This experience taught me the importance of adaptability, clear communication, and effective resource management when dealing with tight deadlines.

20. How do you stay organized and manage your workload to meet deadlines consistently?

Deadlines are an integral part of many roles, and demonstrating your ability to manage and meet them consistently is critical to showing your potential employer that you understand and can handle the pressures that come with the job. Moreover, being able to stay organized in a fast-paced environment is a key trait that employers look for, as it indicates your ability to multitask effectively, manage your time wisely, and handle both short-term and long-term projects.

Staying organized starts with prioritizing tasks based on their urgency and importance. You can mention the tools or strategies you use for this, like a task management app or Eisenhower Box. Then discuss how you manage time effectively to ensure deadlines are met consistently—maybe through techniques like time-blocking, Pomodoro Technique, or setting early personal deadlines. Don’t forget to provide examples of when your approach has been successful in past roles.

Example: I am a firm believer in the power of planning and prioritizing to manage workload effectively. I use project management tools like Trello or Asana to keep track of all my tasks, deadlines, and progress. These tools allow me to visualize my workflow, break down large projects into manageable tasks, and prioritize them based on urgency and importance.

Additionally, I practice time blocking technique where I allocate specific hours of the day for different activities. This helps me stay focused and productive as it eliminates multitasking and frequent switching between tasks. Furthermore, I always set realistic deadlines taking into account possible delays or unexpected issues that might arise.

Lastly, I make sure to review my progress at the end of each day and adjust my plan if necessary. This daily reflection enables me to identify any bottlenecks and address them promptly. It also gives me a sense of accomplishment and motivates me to maintain this organized approach.

21. Share an instance where you had to resolve a conflict or misunderstanding within your team.

Conflict resolution is a critical skill in any team-based work environment. It’s all about your ability to navigate tense situations, mediate disputes, and foster a positive atmosphere. By asking this question, hiring managers aim to assess how you handle disagreements and misunderstandings, and how your actions contribute to the overall harmony and productivity of the team.

In answering this question, recount a specific instance where you skillfully handled a conflict. Ensure to highlight your problem-solving skills and ability to maintain professionalism in tense situations. Discuss the steps you took to understand each perspective, mediate the situation, and find a resolution that worked for everyone. Also, don’t forget to mention what you learned from the experience and how it has improved your team management abilities.

Example: In a previous project, there was a significant misunderstanding between two team members regarding the division of tasks. One member felt overwhelmed with their workload while the other believed they were not being utilized enough. As the team leader, I intervened by first arranging a meeting to allow both parties to express their concerns openly and honestly. This helped in clarifying the root cause of the misunderstanding, which was primarily due to lack of clear communication about task allocation. To resolve this, I facilitated a discussion where we revisited our project plan and restructured the distribution of tasks based on each person’s skills and capacity. We also implemented weekly check-ins to ensure everyone had a platform to voice any issues or concerns moving forward. This experience taught me the importance of open communication and active listening in maintaining harmony within a team.

22. Describe a situation where you had to adapt to sudden changes in project scope or direction.

The unpredictability of business often means that projects can change direction at a moment’s notice. As such, hiring managers want to see that you’re adaptable to change and have the resilience to handle shifting priorities. They’re interested in understanding your ability to recalibrate your approach swiftly and efficiently, while maintaining project quality and meeting deadlines. This question is designed to evaluate your problem-solving skills, flexibility, and ability to work under pressure.

In answering this question, recall a specific instance where you encountered sudden changes in project scope or direction. Discuss the initial challenge and how you adapted to the situation. Highlight your problem-solving skills, flexibility, and ability to remain calm under pressure. Your answer should demonstrate resilience, quick decision-making, and effective communication with team members during times of uncertainty. This is also an opportunity to display your proactive approach towards unforeseen situations and your commitment to delivering quality results despite challenges.

Example: In my previous experience, I was working on a key project for a major client. We were in the final stages of development when the client requested significant changes to the product features. This required us to re-evaluate our current progress and adapt quickly to meet the new requirements.

I immediately convened the team to discuss these changes and brainstorm solutions. We had to prioritize tasks differently, shift resources, and even extend work hours to accommodate this sudden change. Despite the initial shock, we managed to incorporate the new features without compromising on the quality or delivery timeline.

This situation taught me the importance of flexibility and resilience in project management. It also underscored the need for effective communication within the team and with the client to ensure everyone is aligned despite any unexpected changes.

23. What tools and techniques do you use for managing remote teams effectively?

With the rise of remote work, it’s critical for managers to understand how to support and lead teams from afar. The success of a remote team largely depends on the manager’s ability to effectively communicate, foster collaboration, build trust, and maintain productivity and engagement. Hence, asking this question allows employers to gauge your familiarity with digital tools and your ability to leverage best practices for managing remote teams.

Reflect on your past experiences managing remote teams. Discuss specific tools and techniques you’ve used, such as project management software or communication platforms like Zoom or Slack. Highlight how these have enhanced team productivity and collaboration. If you’re new to remote management, share strategies you’d implement, emphasizing adaptability and eagerness to learn.

Example: In managing remote teams, I utilize a variety of digital tools to ensure clear communication and efficient workflow. For instance, I use project management platforms like Asana or Trello to assign tasks, track progress, and manage deadlines. They provide transparency on who is doing what and when it’s due.

For communication, I rely heavily on Slack for quick updates and Zoom for more formal meetings. Regular check-ins are crucial in a remote setting to maintain connection and engagement among team members. Additionally, using Google Drive or Dropbox allows for easy document sharing and collaboration.

Beyond these tools, it’s also important to establish clear expectations and guidelines about work hours, availability, and response times. This helps prevent misunderstandings and ensures everyone is aligned. Lastly, fostering an inclusive virtual culture through regular team-building activities can help boost morale and strengthen the sense of teamwork.

24. Explain how you handle difficult conversations with clients, such as discussing budget constraints or project limitations.

Navigating difficult conversations is a critical part of any client-facing role. Whether it’s discussing budget constraints, breaking the news about project limitations, or delivering updates on potentially delayed timelines, employers want to know that you can maintain professionalism and diplomacy. They’re looking for someone who can balance asserting the company’s position with understanding and addressing the client’s concerns – all while keeping the relationship intact.

To address this question, focus on your communication and problem-solving skills. Discuss instances where you’ve had to navigate tough conversations while maintaining professionalism. Highlight how you ensure clear understanding of constraints without jeopardizing the relationship. Mention strategies like active listening, empathy, providing alternatives or solutions, and giving assurance that despite limitations, quality wouldn’t be compromised.

Example: In handling difficult conversations with clients, I always prioritize open communication and empathy. For instance, if a client’s budget constraints limit the scope of a project, I would first ensure that I fully understand their financial boundaries and what they hope to achieve within those limits. Then, I’d explain the situation as transparently as possible, detailing how these constraints might impact the final outcome.

However, it’s not just about delivering the hard truth; it’s also about offering solutions. In such situations, I’d propose alternative strategies or compromises that can help meet their objectives while staying within budget. This could involve adjusting timelines, reallocating resources, or modifying certain aspects of the project. Ultimately, my goal is to maintain trust and foster collaboration even in challenging circumstances, ensuring that we work together to find the best possible solution.

25. Share an example of when you’ve implemented process improvements that increased efficiency or client satisfaction.

This inquiry is designed to assess your problem-solving skills and your ability to identify areas for improvement. Companies are constantly looking for ways to enhance their operations, increase efficiency, and boost customer satisfaction. Therefore, they value employees who can demonstrate a proactive approach, not just in identifying problems, but in finding and implementing effective solutions.

Reflect on instances where you’ve identified a potential for improvement in your previous roles. Discuss the steps you took to implement these changes, focusing on your problem-solving and initiative skills. Be sure to highlight how these improvements positively impacted efficiency or client satisfaction. If possible, provide quantifiable metrics to illustrate their effectiveness. Remember that this question is as much about your process of identifying and implementing solutions as it is about the results.

Example: In my previous experience, I noticed that the team was spending a significant amount of time manually compiling and analyzing data for monthly reports. Recognizing this inefficiency, I took the initiative to automate this process by developing a tool using Excel macros. The tool automatically compiled, sorted, and analyzed the data, reducing the time spent on report preparation by about 70%. This not only increased our team’s productivity but also allowed us to focus more on strategic tasks. Furthermore, it improved client satisfaction as we were able to provide them with more accurate and timely reports.

20 GLG Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at GLG.

As the world’s largest insight network, GLG is always looking for talented and ambitious individuals to join their team. If you’re lucky enough to score an interview with GLG, you can expect to be asked some tough questions specific to the company.

To help you prepare, we’ve compiled a list of some of the most common GLG interview questions, with sample answers to help guide you.

GLG Interview Process

The interview process at GLG can be lengthy, and may include multiple rounds of interviews, a case study, and/or skill assessment. The difficulty of the interviews can vary, but overall the process is designed to see if the candidate is a good fit for the company.

What is the difference between a primary research study and a secondary one?
Have you ever had to work with tight deadlines? How did you handle it?
Describe your experience working on a team project.
Tell me about a time where you disagreed with your manager, how did you handle it?
Do you have any experience in market research?
Why do you want to work at GLG?
Do you think that qualitative data analysis should be performed before or after quantitative analysis?
Are you comfortable asking difficult questions?
Can you tell us about a time when you were tasked with solving a problem but didn’t know how to solve it, what was your approach?
Provide an example of a time when you worked successfully under pressure and met a tight deadline.
GLG is all about learning, what are your favorite ways to learn new skills?
Where would you like to be in your career five years from now?
We are looking for a Research Manager, who can manage multiple projects simultaneously. Would you say this is something that you are good at?
Explain what a focus group is and why they are used.
Describe your experience using both qualitative and quantitative research methods.
Tell us about a time when you had trouble completing a task/project because you were unable to find the necessary information. How did you overcome this?
Give us an example of a time when you had to explain technical concepts to non-technical people.
What does effective communication look like to you?
What books and news sources do you use to keep up with industry trends and developments?
If you could improve upon anything about our company, what would it be?

1. What is the difference between a primary research study and a secondary one?

Interviewers may ask this question to assess your knowledge of the research process and how you apply it in your work. In your answer, define primary and secondary research studies and explain their differences.

Example: “Primary research is a study that gathers new information about a topic or market. It’s usually conducted by an organization itself, such as GLG, rather than through other sources. Secondary research, on the other hand, involves gathering data from existing sources like surveys, reports and interviews. I’ve used both types of research methods in my previous roles, but I prefer conducting primary research because it allows me to gather more relevant insights.”

2. Have you ever had to work with tight deadlines? How did you handle it?

This question can help the interviewer understand how you handle pressure and whether or not you have experience working with tight deadlines. Use examples from your previous work to show that you are capable of handling a fast-paced environment.

Example: “In my last position, I was tasked with creating an infographic for our client’s website in just two days. This was a lot of work because I had to gather information, create the design and then implement it on the website. However, I managed to complete the project within the deadline by staying late at the office one night and working through lunch the next day.”

3. Describe your experience working on a team project.

Working on a team is an important skill for any GLG employee. The interviewer may ask this question to learn more about your teamwork skills and how you interact with others in the workplace. To answer, think of a time when you worked on a project with a group of people. Explain what made it successful and highlight any leadership or communication skills that helped you succeed.

Example: “In my last job as a marketing manager, I led a team of five other marketers. We had weekly meetings where we discussed our progress on current projects and planned out new strategies. This allowed us to stay up-to-date on each other’s work and collaborate on ideas. It also gave me the opportunity to delegate tasks to my team members so they could develop their own skills.”

4. Tell me about a time where you disagreed with your manager, how did you handle it?

This question can help the interviewer understand how you handle conflict and disagreements. It’s important to show that you’re willing to voice your opinion, but also respect authority when necessary.

Example: “I disagreed with my manager once about a client we were working with. I felt like they weren’t getting enough attention from our team, so I brought it up at a meeting. My manager agreed with me, but said she wanted to wait until after the next project was finished before assigning more resources to the account. I understood her decision, and waited patiently for the right time to bring it up again.”

5. Do you have any experience in market research?

This question is a great way to show the interviewer that you have experience in this field and can apply your skills to GLG. If you don’t have any experience, you can talk about how you would approach market research if hired for the position.

Example: “I’ve worked as a marketing analyst for my company’s social media accounts for two years now. I use data from our website analytics to create content that resonates with our target audience. This has helped us grow our brand on social media by 10% over the last year.”

6. Why do you want to work at GLG?

This question is a great way for the interviewer to learn more about your interest in their company. It’s also an opportunity for you to show them that you’ve done some research on the organization and have a good understanding of what they do. When preparing for this question, make sure to read through the job description so you can refer to specific requirements or expectations. You may even want to take notes while reading through the job listing to highlight any aspects that particularly interest you.

Example: “I’m very interested in working at GLG because I think it would be a great fit for my skills and interests. I love how innovative the company is and am excited by the prospect of being able to work with such talented individuals. I feel like I could bring a lot to the team as well, especially my ability to collaborate with others and solve problems creatively.”

7. Do you think that qualitative data analysis should be performed before or after quantitative analysis?

This question is designed to test your knowledge of the two types of data analysis and how they relate to each other. Your answer should show that you understand the differences between qualitative and quantitative data analysis, as well as when it’s appropriate to perform one type before another.

Example: “I think that qualitative data analysis should be performed first because it helps me determine what questions I need to ask during my quantitative analysis. For example, if I’m trying to find out why a customer service representative was rude to a client, I would conduct qualitative research by interviewing the client and the employee. This would help me identify the specific situation that led to the poor customer service experience so that I can address it with the employee.”

8. Are you comfortable asking difficult questions?

This question can help the interviewer determine how you handle challenging situations. It’s important to show that you’re willing to ask questions and seek answers when necessary, even if they are difficult or uncomfortable.

Example: “Yes, I am comfortable asking difficult questions. In my last role as a marketing manager, we had a client who was unhappy with our services. Rather than avoiding them or trying to avoid their calls, I scheduled a meeting with them so I could understand what they were looking for in our services. After talking with them, I realized that we weren’t providing them with the level of service they expected. We made some changes to our processes and ended up winning back their business.”

9. Can you tell us about a time when you were tasked with solving a problem but didn’t know how to solve it, what was your approach?

This question is a great way to determine how you approach challenges and problem-solving. It’s important that your answer shows the interviewer that you’re willing to take on difficult tasks, but also that you have the skills necessary to complete them successfully.

Example: “When I first started working at my current company, there was an issue with our database server. The system would crash every few hours, which made it impossible for us to do any work. I spent several days researching different solutions before finding out that we needed to upgrade our server software. After getting approval from management, I worked with IT to install the new software, which solved the problem.”

10. Provide an example of a time when you worked successfully under pressure and met a tight deadline.

This question is an opportunity to show your ability to work under pressure and meet deadlines. When answering this question, it can be helpful to describe a specific situation that you faced where you had to complete a project or task in a short amount of time.

Example: “In my last position as a marketing coordinator for a small business, I was tasked with creating a social media campaign within two weeks. The company wanted to increase brand awareness and attract new customers through the use of targeted ads on Facebook and Instagram. I worked closely with our marketing team to create a plan for the ad campaign. We decided to target users who were interested in similar brands and products as ours. After researching competitors, we found several companies that had similar products and audiences. We then created ads that would appeal to those users.”

11. GLG is all about learning, what are your favorite ways to learn new skills?

Employers ask this question to learn more about your learning style and how you approach new challenges. They want to know that you’re a self-motivated learner who can find information on your own. In your answer, share two or three ways you’ve learned something in the past. Explain why these methods worked for you.

Example: “I’m a big fan of online courses because they give me all the resources I need to learn something new. I also really enjoy podcasts because they allow me to multitask while listening to someone speak. Finally, I love reading books because they help me relax at night.”

12. Where would you like to be in your career five years from now?

This question is a great way to assess the candidate’s career goals and aspirations. It also allows you to see if they are willing to grow within the company or if they have plans to move on in their career. When answering this question, it can be beneficial to discuss your future goals while also mentioning how they align with GLG’s goals.

Example: “I would like to continue working for GLG as an account executive five years from now. I am passionate about helping businesses succeed through data insights and think that GLG has some of the best tools and resources available. I plan to use these tools to help my clients achieve their business goals.”

13. We are looking for a Research Manager, who can manage multiple projects simultaneously. Would you say this is something that you are good at?

This question is a great way to show your potential employer that you are capable of handling multiple projects at once. When answering this question, it can be helpful to mention how you have managed multiple projects in the past and what strategies you used to manage them effectively.

Example: “I am definitely good at managing multiple projects simultaneously. In my previous role as a Research Manager, I was responsible for overseeing five different research projects at once. While this may seem like a lot, I found that having a system in place helped me stay organized and on track with all of my responsibilities. For each project, I created a spreadsheet where I could keep track of deadlines, deliverables and other important information.”

14. Explain what a focus group is and why they are used.

Focus groups are a common research method used in the GLG industry. They allow researchers to collect opinions and feedback from consumers about products, services or brands. This question allows you to demonstrate your knowledge of this important research method.

Example: “A focus group is a type of qualitative research that involves a small group of people who share similar characteristics. It’s usually composed of six to eight participants. The purpose of a focus group is to gather information on what customers think about a product or service. I have participated in many focus groups as part of my previous job. In one instance, we were tasked with finding out why some customers stopped using our company’s product. We conducted several focus groups and found out that it was because they wanted more features.”

15. Describe your experience using both qualitative and quantitative research methods.

Interviewers may ask this question to assess your experience with both qualitative and quantitative research methods. Qualitative research is a method of collecting information through interviews, focus groups or observations. Quantitative research involves gathering data through surveys, experiments or statistical analysis.

Example: “I have used both qualitative and quantitative research methods in my previous roles as a market researcher and consumer insights analyst. In my last role, I conducted primary research by conducting phone interviews with consumers who had recently purchased a product. This helped me understand the reasons why they made their purchase decision. I also performed secondary research by reviewing sales reports from the company’s website and social media accounts.”

16. Tell us about a time when you had trouble completing a task/project because you were unable to find the necessary information. How did you overcome this?

This question can help the interviewer determine how you handle challenges and whether you have strategies for overcoming them. It also helps them understand your problem-solving skills, ability to adapt and flexibility in your approach to work.

Example: “I once had a client who was looking for information on a competitor’s product. I spent hours searching online but couldn’t find any information about it. I called my contact at the company and asked if they could send me some information about their product. They were happy to do so, and I was able to provide my client with the information they needed.”

17. Give us an example of a time when you had to explain technical concepts to non-technical people.

This question is a great way to show your communication skills and how you can break down complex ideas into simple terms. When answering this question, it’s important to be as clear and concise as possible while still maintaining the original meaning of the concept.

Example: “When I was working at my previous job, we had a client who wanted us to create an ad campaign for their new product line. The problem was that they didn’t have any budget left over for marketing, so our team created a plan where we would use social media influencers to promote the products in exchange for free samples.

The client understood the idea but wasn’t sure if it would work. So, I explained the process by comparing it to a celebrity endorsement. They were able to understand the concept and agreed to move forward with the plan.”

18. What does effective communication look like to you?

This question can help the interviewer understand how you view communication and whether your approach aligns with GLG’s. Your answer should include examples of how you’ve used effective communication in a previous role, such as:

Example: “Communication is one of my top priorities when working on a team or collaborating with others. I believe that clear and consistent communication helps everyone involved feel more confident about their roles and responsibilities. In my last position, I worked with a team of five people to create an annual report for our company. We met once a week to discuss our progress and any questions we had. This helped us all stay informed and work toward the same goal.”

19. What books and news sources do you use to keep up with industry trends and developments?

This question can help the interviewer get a sense of your knowledge and interest in the industry. It’s important to show that you’re passionate about the field, so it’s helpful if you can mention some news sources or publications that are relevant to the job description.

Example: “I subscribe to several newsletters from major financial institutions like Goldman Sachs and JP Morgan. I also read The Wall Street Journal every day because they have great coverage on current events in the finance world. I find these resources very useful for learning about new developments in the industry.”

20. If you could improve upon anything about our company, what would it be?

This question is a great way to show your knowledge of the company and how you can improve upon it. When answering this question, make sure that you are being honest about what you would change and why.

Example: “I think one thing I could improve on about GLG is the amount of time it takes for me to get my work done. I understand that there are many steps involved in getting our insights out to clients, but if we were able to streamline some processes, I believe we could increase productivity and client satisfaction.”

20 Foursquare Interview Questions and Answers

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47 case interview examples (from McKinsey, BCG, Bain, etc.)

Case interview examples - McKinsey, BCG, Bain, etc.

One of the best ways to prepare for case interviews at firms like McKinsey, BCG, or Bain, is by studying case interview examples.

There are a lot of free sample cases out there, but it's really hard to know where to start. So in this article, we have listed all the best free case examples available, in one place.

The below list of resources includes interactive case interview samples provided by consulting firms, video case interview demonstrations, case books, and materials developed by the team here at IGotAnOffer. Let's continue to the list.

McKinsey examples
BCG examples
Bain examples
Deloitte examples
Other firms' examples
Case books from consulting clubs
Case interview preparation

Click here to practise 1-on-1 with MBB ex-interviewers

1. mckinsey case interview examples.

Beautify case interview (McKinsey website)
Diconsa case interview (McKinsey website)
Electro-light case interview (McKinsey website)
GlobaPharm case interview (McKinsey website)
National Education case interview (McKinsey website)
Talbot Trucks case interview (McKinsey website)
Shops Corporation case interview (McKinsey website)
Conservation Forever case interview (McKinsey website)
McKinsey case interview guide (by IGotAnOffer)
McKinsey live case interview extract (by IGotAnOffer) - See below

2. BCG case interview examples

Foods Inc and GenCo case samples (BCG website)
Chateau Boomerang written case interview (BCG website)
BCG case interview guide (by IGotAnOffer)
Written cases guide (by IGotAnOffer)
BCG live case interview with notes (by IGotAnOffer)
BCG mock case interview with ex-BCG associate director - Public sector case (by IGotAnOffer)
BCG mock case interview: Revenue problem case (by IGotAnOffer) - See below

3. Bain case interview examples

CoffeeCo practice case (Bain website)
FashionCo practice case (Bain website)
Associate Consultant mock interview video (Bain website)
Consultant mock interview video (Bain website)
Written case interview tips (Bain website)
Bain case interview guide (by IGotAnOffer)
Bain case mock interview with ex-Bain manager (below)

4. Deloitte case interview examples

Engagement Strategy practice case (Deloitte website)
Recreation Unlimited practice case (Deloitte website)
Strategic Vision practice case (Deloitte website)
Retail Strategy practice case (Deloitte website)
Finance Strategy practice case (Deloitte website)
Talent Management practice case (Deloitte website)
Enterprise Resource Management practice case (Deloitte website)
Footloose written case (by Deloitte)
Deloitte case interview guide (by IGotAnOffer)

5. Accenture case interview examples

Case interview workbook (by Accenture)
Accenture case interview guide (by IGotAnOffer)

6. OC&C case interview examples

Leisure Club case example (by OC&C)
Imported Spirits case example (by OC&C)

7. Oliver Wyman case interview examples

Wumbleworld case sample (Oliver Wyman website)
Aqualine case sample (Oliver Wyman website)
Oliver Wyman case interview guide (by IGotAnOffer)

8. A.T. Kearney case interview examples

Promotion planning case question (A.T. Kearney website)
Consulting case book and examples (by A.T. Kearney)
AT Kearney case interview guide (by IGotAnOffer)

9. Strategy& / PWC case interview examples

Presentation overview with sample questions (by Strategy& / PWC)
Strategy& / PWC case interview guide (by IGotAnOffer)

10. L.E.K. Consulting case interview examples

Case interview example video walkthrough (L.E.K. website)
Market sizing case example video walkthrough (L.E.K. website)

11. Roland Berger case interview examples

Transit oriented development case webinar part 1 (Roland Berger website)
Transit oriented development case webinar part 2 (Roland Berger website)
3D printed hip implants case webinar part 1 (Roland Berger website)
3D printed hip implants case webinar part 2 (Roland Berger website)
Roland Berger case interview guide (by IGotAnOffer)

12. Capital One case interview examples

Case interview example video walkthrough (Capital One website)
Capital One case interview guide (by IGotAnOffer)

13. Consulting clubs case interview examples

Berkeley case book (2006)
Columbia case book (2006)
Darden case book (2012)
Darden case book (2018)
Duke case book (2010)
Duke case book (2014)
ESADE case book (2011)
Goizueta case book (2006)
Illinois case book (2015)
LBS case book (2006)
MIT case book (2001)
Notre Dame case book (2017)
Ross case book (2010)
Wharton case book (2010)

Practice with experts

Using case interview examples is a key part of your interview preparation, but it isn’t enough.

At some point you’ll want to practise with friends or family who can give some useful feedback. However, if you really want the best possible preparation for your case interview, you'll also want to work with ex-consultants who have experience running interviews at McKinsey, Bain, BCG, etc.

If you know anyone who fits that description, fantastic! But for most of us, it's tough to find the right connections to make this happen. And it might also be difficult to practice multiple hours with that person unless you know them really well.

Here's the good news. We've already made the connections for you. We’ve created a coaching service where you can do mock case interviews 1-on-1 with ex-interviewers from MBB firms . Start scheduling sessions today!

The IGotAnOffer team

Interview coach and candidate conduct a video call

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How to Effectively Conduct an Expert Interview

Michael Brown, GLG Network Member and President of Strategy

Read Time: 5 Minutes

Scottish historian and philosopher Thomas Carlyle once said, “Nothing is more terrible than activity without insight.” When you’re facing a challenging decision, the insights gained by interviewing subject matter experts (SMEs) can help guide you to the best decision before taking action. To make the most of those interviews, it’s best to follow these interviewing best practices so you can maximize the value of your time and effort.

Planning the interview is critical. In fact, it will determine the success of the interview itself and the insights you glean. Planning involves two very important documents. The first is the interview plan, which focuses on selecting the right experts you wish to speak with. The second is the interview guide, which details the very specific questions you intend to discuss with the expert or experts you select.

The Expert Interview Plan

Start with the end in mind and define your goals for doing the research. It is important to know what decision or action you intend to take as a result of your research. From here, you can work backward to determine the intelligence and analysis required to make a well-formed decision. And finally, work backward to outline what raw data and insights are needed to develop that intelligence.

You can start your planning with research using secondary sources. This is the data in the public domain, easily accessible through database searches, published books and reports, internet searches, and trade publications. Up-front secondary research will quickly identify those topics that can be answered using only primary sources, techniques like focus groups, surveys, and, of course, SME interviews that can provide the insight that comes only from first-hand experience.

The Expert Interview Plan in Action

Let’s bring this funneling process to life with a fictional example. Imagine that a chemical company wants to understand whether it should enter the market for lubricants in the commercial aircraft engine components business. Before acting, the firm wants to reinforce its decision with intelligence about the opportunity size, the cost and ease of market entry, and the sustainability of profits should it go into that business.

To make a well-informed decision, our imaginary chemical company decides to develop intelligence from data and insights that include primary and secondary sources to answer a set of specific questions. How big is the market? How often are lubricants changed? How much lubricant is used per engine? What lubricants are currently used? Why? How does the value chain work? What are the costs at each step? Is the usage rate likely to change? Are lubricant needs changing? Who are the distinctive suppliers in this area and what differentiates them?

Since much of this data and insight can be developed only with primary sources, our chemical company’s next step is developing an interview plan of the ideal experts who can answer these questions. A first start is to develop keywords that describe unique and specific background characteristics of those experts who have deep industry experience.

In this case, the ideal experts might be OEM project managers , such as those at Pratt & Whitney who specify lubricants and maintenance schedules; airline maintenance managers at carriers such as Delta or America; lubricant formulators at a company such as ExxonMobil Aviation; and managers at base oil suppliers , such as Neste. An expert network like GLG can use these keywords to search and vet the appropriate experts. The final interview plan will not only include the right experts but also sequence the interviews in a logical order that builds your knowledge step by step.

Creating an Expert Interview Guide

As you plan, you should also develop a written interview guide that outlines the questions you intend to ask the SME. Do not think of writing an interview guide as a creative assignment — this can be frustrating and lead to procrastination. Think of it as a mechanical exercise that leads to questions that flow naturally from the intelligence and insight you need to address the decisions you intend to make.

The above example is an “intelligence framework.” It can help you distill the types of intelligence you need to take action into discrete interview questions.

By viewing your project at a macro level and breaking down what you need into the “intelligence themes” seen on the left-hand side, you can translate those into the specific questions in the right-hand column. Many methodologies are available for distilling these questions, including classics such as Porter’s “five forces” analysis and strengths, weaknesses, opportunities, and threats (SWOT).

As you finalize the guide, strike any questions already answered through secondary research and make sure the questions that remain are open-ended so that they won’t be answered by a simple yes or no. It is imperative to prompt as much insight and discussion as possible.

Remain neutral and unbiased when you frame the questions. The goal of the interview process is to get objective input from an expert — not to persuade them that the hypothesis or business idea you have in mind is the correct one and worth pursuing.

It is important that the questions you ask don’t violate third-party secrecy agreements and securities regulations. It is perfectly acceptable to ask an expert about any subject matter, but don’t inadvertently move into an area where the expert is legally bound not to divulge information.

You can discuss market conditions with an employee of a large operating company, but you cannot discuss the current performance of his or her business unit. That information is protected by security regulations and usually an employment contract. As a guide, ask about general trends in the industry, your expert’s views on best practices, and what’s typical in the industry — not specific questions about how the expert’s company handles things.

With thoughtful up-front planning that includes a well-crafted interview plan and interview guide, in-depth interviews with subject matter experts will provide the insight you need to make smart decisions and move your business forward.

Read our companion article, Six Steps to Organizing an Expert Interview .

About the Author

Michael Brown is President of StrategyMark, a Yorklyn, Delaware-based firm providing buy-side analysis and consulting services to the chemical industry. He also serves as an advisor to the board of Inhance Technologies. Earlier, Mr. Brown was a managing partner with TZ Chemicals International Pty. Ltd., the global director of coatings at Quaker Chemical Corp., and a vice president of ChemQuest Group.

Mr. Brown also has extensive expertise advising clients on how they can best engage GLG Network Members. He has been in the GLG network since 2004 and has conducted more than 3,000 consultations with GLG clients, giving him a unique perspective on best practices for getting the most value out of GLG products.

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PDF What to Expect After You've Applied to GLG
GLG's business model and the role, as well as why you are interested in this opportunity. Case study examination This session gives you the opportunity to showcase your problem-solving and critical-thinking skills by walking through how you'd handle a scenario relevant to the role to which you have applied. It will take
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GLG, or Gerson Lehrman Group, is a leading global professional learning platform that connects top professionals with industry experts to gain insights and make better business decisions. ... Zoom or in-person interviews, and case study assessments. Candidates can expect to interact with various team members and managers throughout the process ...
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The interview process at GLG can be lengthy, and may include multiple rounds of interviews, a case study, and/or skill assessment. The difficulty of the interviews can vary, but overall the process is designed to see if the candidate is a good fit for the company.
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Describe the purpose of the interview with just enough detail for the expert to gain an understanding of how they can help you: • I need to better understand several things about the flow products market
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Interview. Three rounds: Initial with the TA, Second is a case study and final is with the VP of the company (Gurgaon). The first two rounds went well, and the HR was accommodating throughout the process. For the final interview, they would call you to their office for the interview based on the assignment.
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Message testing helps you uncover customers' core wants and needs so you can create and refine marketing messages that resonate in the marketplace. Questions for a message testing interview should drill into a customers' professional needs and opinions. Step 1: Understand Customer Needs.
PDF Mastering the Expert Interview
The best interviews develop a balance between short answers and targeted, deeper explanations. It's useful to have a few strategies to help you maintain momentum
Mastering the Expert Interview
The goal of GLG's Mastering the Expert Interview Guide is to help you organize your interview so it generates the insight you need to make a decision. You will need a structure to keep the conversation efficient, gather only what you need for your project, and keep the expert focused. Most importantly, this guide prevents you from letting ...
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Senior Client Solutions Associate Interview. There were three phone interviews, then a case study assessment to show the candidate what a typical day would be like meeting with a new client. After that, was the final 1.5 hour virtual meeting. This consisted of three 30 minute interviews with three different people.
100+ GLG Interview Questions & Answers
Initial call with a recruiter, then three interviews with managers at different levels. Last interview was with the manager of the location I applied for. Consisted of 30-45 minute interviews each. Interview questions [1] Question 1. Tell me about a time you contributed positively in a team-based setting. Answer.
GLG Client Service Associate Interview Questions
Phone Interview for 30 Mins 3. Case Study 4. 3 (30 minute) interviews The interview process is multiple rounds as I mentioned above, however, don't get anxious as they may take a long time to get back to you after each round. Interview questions [1] Question 1.
PDF A CASE STUDY Customer and Buyer Research
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What candidates say about the interview process at GLG. Long process, 5 interviews, 1 case study and 3 assessments. After all the time spent studying the company and interviewing I got a rejection email in a Saturday stating that they were not going to pro…. Shared on October 1, 2022. Five rounds of interviews including a case study.
PDF Start Your Career with GLG
HR Interview (45 Minutes): The first interview is a 45-minute conversation with a Campus Recruiter. You'll get to learn more about GLG's business model and the Associate role. Of course, we'll get to know you better too. Case Study: The next step will include a self-assessment and a sample project that will
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12. Capital One case interview examples. Case interview example video walkthrough (Capital One website) Capital One case interview guide (by IGotAnOffer) 13. Consulting clubs case interview examples. Berkeley case book (2006) Columbia case book (2006) Darden case book (2012) Darden case book (2018) Duke case book (2010) Duke case book (2014)
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Confidence. Logical and actionable thinking process. Intuition. Clear communication. Analytic mind. Related: Job Specification vs. Job Description Explained. 3. Review questions an interviewer may ask. To be successful during a case study interview, be mindful of potential questions an interviewer may ask.
How to Effectively Conduct an Expert Interview
The Expert Interview Plan. Start with the end in mind and define your goals for doing the research. It is important to know what decision or action you intend to take as a result of your research. From here, you can work backward to determine the intelligence and analysis required to make a well-formed decision.
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GLG Case Studies. Browse GLG case studies and success stories to help make the right purchasing decision. 1-15 of 40 results. Leading Pharmaceutical Packaging Company - Customer Case Study. Read Case Study. How Digital Marketing Experts Measure ROI on Multimedia Campaigns. Read Case Study.
Case Study Interview Examples (With Tips to Answer Them)
Here are some case study interview examples. You can utilise these samples to gain a better sense of how interviewers may pose case interview questions and what subjects they may address: 1. A hotel in Kuala Lumpur, Malaysia, is a customer of a corporation. Their core consumer base consists primarily of international visitors.
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Interview. 1. HR Phone Screen 2. Phone Interview for 30 Mins 3. Case Study 4. 3 (30 minute) interviews The interview process is multiple rounds as I mentioned above, however, don't get anxious as they may take a long time to get back to you after each round. Continue Reading

Top 25 GLG Interview Questions & Answers