receptionist admin resume sample

Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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5 Receptionist Administrative Assistant Resume Examples

• Receptionist Admin Asst
• Receptionist Admin Asst 2
• Receptionist Admin Asst 3
• Receptionist Admin Asst 4
• Receptionist Admin Asst 5
• Receptionist Admin Asst Resume Writing 101

You handle a blend of duties that range from greeting customers and taking calls to scheduling appointments and meetings. Alongside acting as a point of contact, you may also manage document and data storage or company inventory.

But you might still wonder how to write a cover letter and organize your vast array of skills within a polished resume format . You can get easily create a resume and be on your way to the next job.

You’re in good hands: We’ve taken years of experience in the hiring space, and we’ve distilled it into these five receptionist administrative assistant resume templates to get you on your way!

Receptionist Administrative Assistant Resume

or download as PDF

Receptionist Administrative Assistant 2 Resume

Receptionist Administrative Assistant 3 Resume

Receptionist Administrative Assistant 4 Resume

Receptionist Administrative Assistant 5 Resume

Related resume examples

• Administrative Coordinator
• Administrative Associate
• Entry-level Administrative Assistant
• Executive Administrative Assistant
• Administrative Assistant

What Matters Most: Your Skills Section & Experience

It’s time to think big! Your role as a receptionist administrative assistant requires a broad skill set . Recruiters need to see that you can handle everything from greeting someone at the door to keeping track of their next appointment and passing their info on as needed.

Make sure your balanced list of soft and hard skills is all presented using a technical mindset: Don’t cite generic abilities like “communication” or “record-keeping” when “conflict resolution” and “spreadsheet data entry” are stronger!

Be as specific as you can by honing your skills down with that technical edge, and list programs you use by name:

9 most popular receptionist administrative assistant skills

• Contract Negotiations
• Event Planning
• Calendar Organization
• Public Speaking
• Conflict Resolution
• Bookkeeping
• Financial Data Entry

Sample receptionist administrative assistant work experience bullet points

Want to know what a good resume looks like ? Your skills greet the recruiter at the door, and your experience section should provide the introductory info they need. Share how you turned ability into action by improving the company’s calendar management system. Mention how you spruced up the waiting area to increase customer satisfaction.

Even job experience points from positions different from administrative assistance can reinforce your resume as long as you can pinpoint transferable skills and successes.

And always remember to provide metrics for how you made a difference. Quantifiable data is a universal language of professional success—give recruiters percentages, dollar savings, or streamlined hours.

Here are some samples:

• Generated forms and reports for prospective vendors to reduce time for vendor vetting and onboarding processes by 48%
• Organized 6 major online corporate events, achieving an average yearly attendance rate of 78% and increasing revenue by 24%
• Utilized corporate Calendly software to book appointments and team meetings, message staff members, and send meeting polls, reducing manual data entry hours by 11 per month
• Reviewed and scanned insurance forms into patients’ EMR with 94% accuracy, reducing completion time by 29%

Top 5 Tips for Your Receptionist Administrative Assistant Resume

• Strive to include a well-rounded mix of selling points that are unique to receptionists and some that are unique to administrative roles. So, mention how seasonal front-desk displays improved customer feedback—and also describe how you optimized paperwork processes to save time.
• Make sure your experience points and skills exhibit a “flow” within each category to show that you see the big picture. Arrange your experience points to tell a story, and group your administrative software skills together.
• You may not need to include a resume summary if you have experience in previous administrative or receptionist roles. If your experience speaks for itself, recruiters may find a summary redundant or useless.
• Your role is a diverse one, so provide a variety of experiences to match! Reference everything from the time you fielded an exceptionally high customer call volume to that documentation system overhaul that saved company time.
• Readability should be your top priority when you pick a resume template . You want to not only demonsrate your own efficiency as a receptionist administrative assistant but make the most of the recruiter’s time, as well.

Sure! A cover letter is the perfect spot for any compelling experience points you don’t want to part with while trimming your one-page resume. Besides, you can take the opportunity to show how you consolidate information from various sources!

Circle back to the job description: Don’t just show what makes you a great receptionist administrative assistant—tweak each resume copy to display what makes you a great fit for that role in particular . Reference values, like customer satisfaction or a professional image, that the job ad emphasizes.

Definitely! Don’t leave out that Office Management or Business Administration degree. Feel free to include more than one recent degree if they relate to the role, too.

13 Receptionist Resume Examples for Your 2024 Job Search

Receptionists are the first point of contact for customers and guests, and must be able to communicate effectively. As a receptionist, your resume should be just like your customer service skills: professional, friendly, and approachable. In this guide, we'll review X receptionist resume examples to help you make a great first impression.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Receptionist Resumes:

• Greet visitors and direct them to the appropriate person or department
• Answer incoming calls and direct them to the appropriate person or department
• Manage the front desk, including sorting and distributing mail, packages, and other deliveries
• • Maintain a clean and organized reception area
• Schedule and coordinate meetings and appointments
• Maintain an up-to-date contact list
• Assist with administrative tasks such as filing, photocopying, and scanning
• Monitor office supplies and order new supplies as needed
• Assist with special projects as needed
• Provide excellent customer service
• Ensure compliance with company policies and procedures

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Receptionist Resume Example:

• Implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 15%.
• Collaborated with the facilities team to redesign the reception area, resulting in a 25% increase in positive feedback from visitors.
• Managed the ordering and inventory of office supplies, reducing costs by 10% through strategic vendor negotiations.
• Developed and implemented a comprehensive training program for new receptionists, resulting in a 30% reduction in onboarding time and an increase in overall team productivity by 20%.
• Collaborated with the HR team to streamline the hiring process, reducing time-to-hire by 15% and increasing the quality of candidates.
• Managed the company's contact list, ensuring accuracy and completeness, resulting in a 10% increase in successful outreach and communication.
• Implemented a new system for tracking and managing incoming calls, reducing missed calls by 20% and improving response times by 15%.
• Collaborated with the IT team to implement new software for managing appointments, resulting in a 25% increase in appointment bookings and a 10% increase in customer satisfaction scores.
• Managed the distribution of mail and packages, reducing delivery times by 30% and improving overall efficiency of the mailroom.
• Customer service
• Time management
• Organization
• Multitasking
• Communication
• Problem-solving
• Attention to detail
• Team collaboration
• Inventory management
• Training and onboarding
• Vendor negotiation
• Software proficiency
• Mail distribution

Dental Receptionist Resume Example:

• Implemented a new patient scheduling system, resulting in a 25% reduction in appointment wait times and a 15% increase in patient satisfaction scores.
• Developed and implemented a patient communication strategy, resulting in a 20% increase in appointment confirmations and a 10% decrease in no-shows.
• Managed patient records and insurance claims, resulting in a 95% accuracy rate and a 20% reduction in claim processing time.
• Developed and implemented a patient payment plan system, resulting in a 30% increase in on-time payments and a 15% decrease in outstanding balances.
• Collaborated with dental providers to ensure timely and accurate patient treatment plans, resulting in a 90% patient treatment plan completion rate.
• Managed the reception area, ensuring a clean and organized environment, resulting in a 95% satisfaction rate among patients and visitors.
• Implemented a new patient intake process, resulting in a 20% reduction in patient wait times and a 10% increase in patient satisfaction scores.
• Managed patient charts and updated patient information, resulting in a 95% accuracy rate and a 15% reduction in charting errors.
• Assisted with dental procedures as needed, resulting in a 90% satisfaction rate among patients and providers.
• Patient scheduling and appointment management
• Patient communication and relationship building
• Patient record and insurance claim management
• Payment plan development and implementation
• Collaboration with dental providers
• Reception area management and organization
• Patient intake process improvement
• Patient chart management and updating
• Dental procedure assistance
• Time management and multitasking
• Attention to detail and accuracy
• Customer service and satisfaction
• Conflict resolution and problem-solving
• Basic knowledge of dental terminology and procedures
• Proficiency in dental software and office technology

Entry Level Receptionist Resume Example:

• Implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 20%.
• Created and maintained a comprehensive filing system for both electronic and paper documents, resulting in a 30% reduction in time spent searching for important information.
• Assisted with special projects, including organizing company events and coordinating employee recognition programs, resulting in a 15% increase in employee engagement scores.
• Monitored office supplies and ordered replacements as needed, resulting in a 10% reduction in supply costs.
• Assisted with administrative tasks such as filing, photocopying, and scanning, completing tasks 25% faster than the previous receptionist.
• Provided support to other departments as needed, including assisting with customer service inquiries and data entry, resulting in a 15% increase in overall departmental efficiency.
• Greeted visitors, answered phones, and directed inquiries to the appropriate staff member, resulting in a 95% customer satisfaction rating.
• Maintained a professional and friendly atmosphere in the reception area, resulting in a 10% increase in positive customer feedback.
• Managed incoming and outgoing mail and packages, ensuring timely delivery and reducing errors by 20%.
• Scheduling and appointment management
• Telephone etiquette
• Interpersonal communication
• Basic computer skills (Microsoft Office, email, etc.)
• Filing and document management
• Office supply management
• Administrative support
• Mail and package handling
• Event planning and coordination
• Adaptability
• Professionalism

Front Desk Receptionist Resume Example:

• Managed the front desk of a busy medical office, greeting and checking in an average of 100 patients per day with a 95% satisfaction rating.
• Implemented a new appointment scheduling system, reducing wait times by 20% and increasing patient satisfaction by 10%.
• Developed and maintained a comprehensive filing system, reducing retrieval times by 30% and improving overall office organization.
• Managed the front desk of a luxury hotel, handling an average of 200 check-ins and check-outs per day with a 98% satisfaction rating.
• Collaborated with the housekeeping team to ensure all rooms were ready for guests, resulting in a 15% increase in room occupancy rates.
• Developed and implemented a new training program for front desk staff, resulting in a 25% improvement in guest satisfaction scores.
• Managed the front desk of a busy law firm, answering an average of 50 phone calls per day with a 90% first-call resolution rate.
• Developed and maintained a comprehensive database of client information, reducing retrieval times by 40% and improving overall office efficiency.
• Implemented a new system for tracking and ordering office supplies, resulting in a 20% reduction in costs and a 15% improvement in inventory management.
• Communication skills
• Appointment scheduling
• Database management
• Conflict resolution
• Microsoft Office proficiency
• Training and development
• Interpersonal skills
• Basic accounting and cash handling

Legal Receptionist Resume Example:

• Implemented a new filing system for legal documents, resulting in a 50% reduction in document retrieval time and increasing overall efficiency in the office.
• Assisted attorneys with research and document preparation, resulting in a 25% reduction in time spent on legal research and an increase in client satisfaction.
• Maintained a database of clients and contacts, resulting in a 20% increase in client retention and improved communication with clients.
• Successfully managed the reception area, ensuring it was clean and organized, resulting in a 15% increase in positive feedback from clients and visitors.
• Assisted with administrative tasks such as photocopying, scanning, and faxing, resulting in a 20% reduction in time spent on administrative tasks and an increase in overall office productivity.
• Monitored and ordered office supplies, resulting in a 10% reduction in supply costs and ensuring that the office had all necessary supplies on hand.
• Prepared legal documents such as contracts, briefs, and pleadings, resulting in a 30% reduction in time spent on document preparation and an increase in overall efficiency in the office.
• Assisted with special projects as needed, resulting in the successful completion of several high-priority projects and an increase in overall team productivity.
• Managed the scheduling and coordination of meetings and appointments, resulting in a 20% reduction in scheduling errors and an increase in overall client satisfaction.
• Legal document preparation
• Legal research
• Filing and organization
• Client communication
• Reception area management
• Administrative tasks
• Scheduling and coordination
• Project management
• Confidentiality

Veterinary Receptionist Resume Example:

• Implemented a new appointment scheduling system that reduced wait times by 50% and increased client satisfaction scores by 20%.
• Collaborated with the marketing team to create and execute a successful social media campaign, resulting in a 25% increase in new client appointments.
• Managed inventory and ordering of office supplies, reducing costs by 15% while ensuring all necessary supplies were always available.
• Developed and implemented a new client communication system, resulting in a 30% reduction in missed appointments and an increase in client retention by 25%.
• Streamlined the payment process by implementing a new payment system, reducing payment processing time by 20% and increasing on-time payments by 15%.
• Trained and mentored new receptionists, resulting in a 50% reduction in training time and an overall improvement in team satisfaction scores by 10%.
• Managed and maintained client records and medical histories, ensuring accuracy and completeness of all records and reducing errors by 20%.
• Collaborated with veterinarians to improve patient care, resulting in a 15% increase in successful treatments and a 10% decrease in patient recovery time.
• Implemented a new filing system, reducing filing time by 30% and improving overall organization and efficiency of the office.
• Payment processing
• Training and mentoring
• Record keeping
• Collaboration with veterinarians
• Office organization
• Marketing and social media
• Empathy and compassion for animals

Hotel Receptionist Resume Example:

• Implemented a new guest feedback system, resulting in a 25% increase in positive reviews and a 10% decrease in negative reviews within the first three months.
• Developed and implemented a training program for new front desk staff, resulting in a 40% decrease in check-in time and a 15% increase in guest satisfaction scores.
• Collaborated with housekeeping and maintenance teams to improve room turnover time by 20%, resulting in a 5% increase in occupancy rates.
• Managed the front desk during a major hotel renovation, ensuring minimal disruption to guests and maintaining a 95% occupancy rate throughout the project.
• Developed and implemented a new check-in process, reducing wait times by 50% and increasing guest satisfaction scores by 20%.
• Identified and resolved a billing error that had been affecting guest accounts for months, resulting in a 15% increase in revenue and improved guest satisfaction scores.
• Implemented a new reservation system, resulting in a 30% increase in online bookings and a 20% increase in revenue within the first six months.
• Collaborated with the marketing team to develop and implement a new loyalty program, resulting in a 10% increase in repeat bookings and a 5% increase in overall occupancy rates.
• Developed and implemented a new training program for front desk staff, resulting in a 25% decrease in guest complaints and a 15% increase in guest satisfaction scores.
• Customer service excellence
• Effective communication
• Reservation management
• Billing and financial accuracy
• Process improvement
• Guest relations
• Knowledge of hotel software systems

Office Receptionist Resume Example:

• Managed the office budget and identified cost-saving opportunities, resulting in a 10% reduction in expenses over a six-month period.
• Collaborated with the HR team to streamline the onboarding process for new employees, reducing the time to complete paperwork by 30%.
• Developed and implemented a new visitor management system, improving security protocols and reducing unauthorized access by 25%.
• Managed the office supply inventory and identified cost-saving opportunities, resulting in a 15% reduction in expenses over a one-year period.
• Provided exceptional customer service to visitors and clients, resulting in a 20% increase in positive feedback and referrals.
• Managed the reception area and implemented a new organization system, resulting in a 30% reduction in clutter and a more professional appearance.
• Assisted with event planning and organization, resulting in a successful company-wide event with over 100 attendees and positive feedback from participants.
• Provided administrative support to the executive team, including scheduling meetings and preparing reports, resulting in improved efficiency and productivity for the team.
• Scheduling and calendar management
• Budget management and cost reduction
• Onboarding and HR coordination
• Visitor management and security protocols
• Office supply inventory management
• Customer service and client relations
• Reception area organization and maintenance
• Event planning and organization
• Administrative support and report preparation
• Time management and prioritization
• Multitasking and adaptability
• Communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Basic knowledge of office equipment and troubleshooting

Salon Receptionist Resume Example:

• Implemented a new appointment scheduling system, resulting in a 25% reduction in missed appointments and a 15% increase in overall customer satisfaction.
• Collaborated with the marketing team to create and execute a successful social media campaign, resulting in a 10% increase in new customer bookings.
• Trained and onboarded new reception staff, resulting in a 30% reduction in customer wait times and an overall improvement in team morale.
• Managed the salon's inventory and ordering process, resulting in a 20% reduction in supply costs and a 10% increase in product sales.
• Developed and implemented a customer loyalty program, resulting in a 15% increase in repeat business and a 5% increase in overall revenue.
• Provided exceptional customer service, resulting in a 95% customer satisfaction rating and numerous positive reviews and referrals.
• Implemented a new cash handling system, resulting in a 100% accuracy rate and a 20% reduction in cash discrepancies.
• Collaborated with the salon owner to create and implement a new pricing strategy, resulting in a 10% increase in overall revenue.
• Developed and maintained strong relationships with customers, resulting in a 25% increase in customer retention and repeat business.
• Social media marketing
• Staff training and onboarding
• Cash handling
• Customer loyalty program development
• Pricing strategy development
• Customer relationship management

Medical Receptionist Resume Example:

• Implemented a new patient scheduling system, resulting in a 25% reduction in wait times and a 15% increase in patient satisfaction scores.
• Developed and implemented a patient check-in process that reduced patient wait times by 20% and improved patient flow through the clinic.
• Managed patient billing and insurance claims, resulting in a 95% accuracy rate and a 10% reduction in denied claims.
• Developed and implemented a patient feedback survey, resulting in a 20% increase in patient satisfaction scores and improved patient retention.
• Managed patient records and ensured compliance with HIPAA regulations, resulting in a 100% compliance rate and zero data breaches.
• Collaborated with medical staff to ensure timely and accurate patient care, resulting in a 90% patient satisfaction rate for medical services.
• Managed the reception area and ensured a welcoming and professional environment, resulting in a 95% satisfaction rate among patients and visitors.
• Implemented a new patient information system, resulting in a 30% reduction in errors and a 20% increase in efficiency.
• Managed patient inquiries and complaints, resulting in a 90% resolution rate and improved patient satisfaction scores.
• Patient check-in and registration processes
• Billing and insurance claim management
• Patient feedback and satisfaction monitoring
• HIPAA compliance and patient record management
• Medical staff collaboration and communication
• Reception area management and customer service
• Patient information system implementation and management
• Patient inquiry and complaint resolution
• Data entry and electronic health record (EHR) management
• Medical terminology knowledge
• Confidentiality and discretion
• Telephone etiquette and communication skills

Spa Receptionist Resume Example:

• Implemented a new booking system that reduced wait times by 50% and increased customer satisfaction scores by 15%.
• Collaborated with the marketing team to create and execute a successful social media campaign, resulting in a 25% increase in new customer bookings.
• Managed inventory levels and reduced supply costs by 10% through effective monitoring and ordering.
• Developed and implemented a customer loyalty program, resulting in a 20% increase in repeat business and a 10% increase in overall revenue.
• Streamlined administrative processes by digitizing customer records and implementing a new database system, reducing administrative errors by 30% and saving 5 hours of work per week.
• Collaborated with the spa manager to create and execute a successful promotional event, resulting in a 30% increase in bookings for the month.
• Managed a team of receptionists and implemented a training program, resulting in a 25% increase in customer satisfaction scores and a 10% increase in upselling of spa services.
• Developed and executed a successful email marketing campaign, resulting in a 15% increase in bookings for the month.
• Implemented a new payment system that reduced transaction times by 20% and improved accuracy of financial records.
• Booking and scheduling systems
• Marketing and promotions
• Team management and training
• Digital record-keeping
• Loyalty program development
• Upselling techniques
• Communication and collaboration

Hospital Receptionist Resume Example:

• Implemented a new patient check-in process, reducing wait times by 20% and improving patient satisfaction scores by 15%.
• Collaborated with insurance providers to streamline the pre-authorization process, resulting in a 25% reduction in denied claims and a 10% increase in revenue.
• Developed and maintained a comprehensive patient database, ensuring accurate and up-to-date information for over 5,000 patients.
• Managed the scheduling and confirmation of over 500 patient appointments per month, maintaining a 95% appointment attendance rate.
• Implemented a new billing system, reducing billing errors by 30% and improving revenue collection by 20%.
• Collaborated with hospital staff to develop and implement a new patient discharge process, reducing discharge times by 25%.
• Developed and implemented a new patient feedback system, resulting in a 20% increase in positive feedback and a 15% decrease in negative feedback.
• Collaborated with hospital staff to develop and implement a new patient registration process, reducing registration times by 30% and improving patient satisfaction scores by 10%.
• Managed the ordering and inventory of office supplies, reducing supply costs by 15% while ensuring adequate supplies for hospital staff.
• Patient check-in and registration
• Appointment scheduling and confirmation
• Billing and insurance coordination
• Patient database management
• Process improvement and implementation
• Patient feedback and satisfaction
• Collaboration with hospital staff
• Inventory and supply management
• Time management and organization
• Problem-solving and critical thinking
• Adaptability and flexibility
• Customer service and patient care
• Confidentiality and HIPAA compliance

Gym Receptionist Resume Example:

• Implemented a new scheduling system, resulting in a 25% reduction in appointment errors and a 15% increase in class attendance.
• Developed and executed a social media marketing campaign, resulting in a 10% increase in new member sign-ups within the first month.
• Resolved a customer complaint regarding billing discrepancies, resulting in a 100% satisfaction rating and a positive online review.
• Managed the ordering and inventory of gym supplies, reducing costs by 20% and ensuring timely delivery of necessary items.
• Collaborated with the sales team to increase membership sales by 10% through targeted promotions and outreach efforts.
• Streamlined the check-in process, reducing wait times by 50% and improving overall customer satisfaction.
• Implemented a new payment processing system, resulting in a 15% reduction in payment errors and a 20% increase in on-time payments.
• Created and maintained a database of member information, resulting in a 30% reduction in data entry errors and improved communication with members.
• Provided administrative support to the gym manager, including scheduling meetings and maintaining records, resulting in improved organization and efficiency of daily operations.
• Sales and promotion

High Level Resume Tips for Receptionists:

Must-have information for a receptionist resume:.

Here are the essential sections that should exist in an Receptionist resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Receptionist candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Receptionists:

Receptionist resume headline examples:, strong headlines.

• Organized and Personable Receptionist with 5+ years of experience in managing high-volume phone lines and greeting clients with a warm and professional demeanor
• Detail-Oriented Receptionist with a proven track record of managing complex scheduling and booking systems for busy medical offices
• Tech-Savvy Receptionist with expertise in managing online booking systems and proficiency in Microsoft Office Suite, ensuring seamless communication and organization for busy offices

Why these are strong:

• These resume headlines are impactful for Receptionists as they highlight key skills and experiences that are relevant to their roles. The first headline emphasizes the candidate's organizational skills and personable demeanor, which are crucial for managing high-volume phone lines and greeting clients. The second headline showcases the candidate's attention to detail and experience in managing complex scheduling systems, which is particularly important for medical offices. Finally, the third headline highlights the candidate's proficiency in technology and ability to manage online booking systems, which is becoming increasingly important in modern offices. Overall, these headlines effectively communicate the candidate's strengths and value to potential employers.

Weak Headlines

• Receptionist with Strong Communication Skills
• Experienced Receptionist Seeking New Opportunity
• Detail-Oriented Receptionist with Excellent Customer Service Skills

Why these are weak:

• These resume headlines need improvement for Receptionists as they lack specificity and fail to highlight any unique skills or accomplishments that the candidates bring to the table. The first headline mentions strong communication skills, but doesn't provide any context or examples of how the candidate has used those skills in a receptionist role. The second headline mentions experience, but doesn't specify how many years or what industries the candidate has worked in. The third headline mentions being detail-oriented and having excellent customer service skills, but doesn't provide any examples of how those skills have benefited previous employers or clients.

Writing an Exceptional Receptionist Resume Summary:

Receptionist resume summary examples:, strong summaries.

• Detail-oriented Receptionist with 5 years of experience in managing front desk operations, providing exceptional customer service, and maintaining accurate records. Skilled in managing high call volumes, scheduling appointments, and handling confidential information with discretion. Proven ability to create a welcoming environment for clients and visitors, resulting in a 95% satisfaction rate.
• Organized and efficient Receptionist with 3 years of experience in managing administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies. Proficient in managing multiple tasks simultaneously, prioritizing workloads, and ensuring timely completion of projects. Adept at building positive relationships with clients and colleagues, resulting in a 30% increase in client retention.
• Experienced Receptionist with 7 years of experience in managing front desk operations, including greeting visitors, answering phones, and managing mail and packages. Skilled in using various software programs, including Microsoft Office and Google Suite, to manage calendars, schedule appointments, and create reports. Proven ability to work independently and collaboratively, resulting in a 25% increase in office efficiency.
• These resume summaries are strong for Receptionists as they highlight the candidates' key skills, experience, and accomplishments in managing front desk operations, providing exceptional customer service, and maintaining accurate records. The first summary emphasizes the candidate's attention to detail and ability to create a welcoming environment for clients and visitors. The second summary showcases the candidate's organizational skills and ability to build positive relationships with clients and colleagues. Lastly, the third summary demonstrates the candidate's proficiency in using various software programs and their ability to work independently and collaboratively, making them highly appealing to potential employers.

Weak Summaries

• Receptionist with experience in managing phone calls, scheduling appointments, and greeting clients, seeking a new opportunity to utilize my skills in a professional environment.
• Experienced Receptionist with excellent communication and organizational skills, looking for a challenging role in a fast-paced office setting.
• Receptionist with a friendly demeanor and strong attention to detail, committed to providing exceptional customer service and ensuring smooth office operations.
• These resume summaries need improvement for Receptionists as they are too generic and don't effectively showcase the candidates' unique skills or accomplishments. The first summary provides only a general overview of the candidate's experience, without mentioning any specific achievements or industries. The second summary, though mentioning communication and organizational skills, still lacks concrete examples of how the candidate has utilized these skills to improve office operations. The third summary mentions a friendly demeanor and attention to detail, but doesn't provide any quantifiable results or details on the candidate's successes in providing exceptional customer service, which would make their profile more compelling to potential employers.

Resume Objective Examples for Receptionists:

Strong objectives.

• Detail-oriented and friendly Receptionist with excellent communication skills, seeking a position in a fast-paced environment where I can utilize my organizational abilities and customer service expertise to provide exceptional support to clients and colleagues.
• Recent graduate with a degree in Hospitality Management, seeking an entry-level Receptionist position to apply my knowledge of front desk operations, guest services, and event planning to create a welcoming and efficient environment for visitors and staff.
• Experienced Receptionist with a proven track record of managing multiple phone lines, scheduling appointments, and handling administrative tasks, seeking a challenging role in a corporate setting where I can utilize my problem-solving skills and attention to detail to provide top-notch support to executives and team members.
• These resume objectives are strong for up and coming Receptionists because they showcase the candidates' relevant skills, education, and experience, while also highlighting their eagerness to learn and contribute to the success of the organization. The first objective emphasizes the candidate's communication and organizational skills, which are important attributes for a Receptionist. The second objective showcases the candidate's educational background in Hospitality Management, demonstrating a strong foundation for success in the role. Lastly, the third objective highlights the candidate's experience in managing phone lines and administrative tasks, making them a promising fit for a Receptionist position where they can further develop their skills and provide valuable support to the team.

Weak Objectives

• Seeking a Receptionist position where I can utilize my communication and organizational skills to contribute to the success of the company.
• Entry-level Receptionist with some customer service experience, looking to gain more knowledge and experience in the field.
• Recent graduate with a degree in hospitality management, seeking a Receptionist role to start my career in the industry.
• These resume objectives need improvement for up and coming Receptionists because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, passion, or relevant experience. The second objective hints at some customer service experience, but it doesn't mention any specific achievements, education, or industries the candidate is interested in. The third objective, although it mentions a degree in hospitality management, doesn't elaborate on the candidate's expertise, skills, or any particular area of receptionist work they are passionate about, which would make their profile more appealing to potential employers.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your receptionist work experience:, best practices for your work experience section:.

• Emphasize your ability to multitask and prioritize tasks effectively, as receptionists often have to juggle multiple responsibilities simultaneously.
• Highlight your excellent communication skills, both verbal and written, as receptionists are often the first point of contact for clients and visitors.
• Showcase your proficiency in managing phone calls, scheduling appointments, and handling administrative tasks efficiently.
• Demonstrate your ability to maintain a professional and welcoming demeanor, even in high-pressure situations.
• Mention any experience you have in managing office supplies and inventory, as this is often a key responsibility for receptionists.
• Call out any experience you have in managing calendars and scheduling meetings for executives or other team members.
• Highlight any experience you have in managing customer complaints or resolving conflicts in a professional and efficient manner.
• Lastly, ensure that your language is clear and concise, avoiding any industry jargon or technical terms that may not be familiar to hiring managers.

Example Work Experiences for Receptionists:

Strong experiences.

Managed a high-volume reception area, greeting and directing up to 200 visitors per day, while also answering and directing an average of 50 phone calls per day.

Coordinated and scheduled meetings for up to 10 executives, ensuring timely and accurate communication of meeting details and agendas.

Maintained and organized office supplies and equipment, reducing supply costs by 15% through strategic purchasing and inventory management.

Developed and implemented a new visitor check-in system, reducing wait times by 50% and improving overall visitor satisfaction.

Assisted with the planning and execution of company events, including holiday parties and team-building activities, resulting in increased employee engagement and morale.

Managed and updated the company's online calendar and scheduling system, ensuring accurate and up-to-date information for all employees and visitors.

• These work experiences are strong because they demonstrate the candidate's ability to manage high-volume reception areas, coordinate and schedule meetings for executives, and maintain office supplies and equipment. Additionally, the candidate's development and implementation of a new visitor check-in system, assistance with company events, and management of the company's online calendar and scheduling system showcase their ability to improve processes and contribute to overall company success.

Weak Experiences

Answered phone calls and directed them to the appropriate department or individual.

Greeted visitors and provided them with necessary information about the company and its services.

Maintained a clean and organized reception area.

Scheduled appointments and meetings for executives and other staff members.

Managed incoming and outgoing mail, including sorting and distributing packages.

Assisted with administrative tasks such as data entry and filing.

• These work experiences are weak because they lack specificity and do not showcase any unique skills or accomplishments. They provide generic descriptions of tasks performed without highlighting any impact or value brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics or specific examples to demonstrate their effectiveness in their role, as well as highlighting any unique skills or accomplishments that set them apart from other candidates.

Top Skills & Keywords for Receptionist Resumes:

Top hard & soft skills for receptionists, hard skills.

• Phone Systems and Switchboards
• Scheduling and Calendar Management
• Customer Service and Support
• Microsoft Office Suite
• Data Entry and Record Keeping
• Multi-line Phone Systems
• Filing and Document Management
• Email Management and Correspondence
• Front Desk Operations
• Appointment Setting and Confirmation
• Cash Handling and Point of Sale Systems
• Inventory Management and Ordering

Soft Skills

• Communication and Interpersonal Skills
• Organization and Attention to Detail
• Multitasking and Time Management
• Professionalism and Poise
• Adaptability and Flexibility
• Customer Service and Hospitality
• Problem Solving and Troubleshooting
• Empathy and Compassion
• Positive Attitude and Enthusiasm
• Teamwork and Collaboration
• Confidentiality and Discretion
• Technology and Computer Skills

Go Above & Beyond with a Receptionist Cover Letter

Receptionist cover letter example: (based on resume).

Dear Hiring Manager at Company Name,

I am excited to apply for the Receptionist position at your company. With my extensive experience in managing front desk operations and implementing process improvements, I am confident that I can make a valuable contribution to your team.

In my previous role, I implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 15%. I also collaborated with the facilities team to redesign the reception area, resulting in a 25% increase in positive feedback from visitors. Additionally, I managed the ordering and inventory of office supplies, reducing costs by 10% through strategic vendor negotiations.

I am also proud of my accomplishments in developing and implementing a comprehensive training program for new receptionists, resulting in a 30% reduction in onboarding time and an increase in overall team productivity by 20%. I collaborated with the HR team to streamline the hiring process, reducing time-to-hire by 15% and increasing the quality of candidates. I also managed the company's contact list, ensuring accuracy and completeness, resulting in a 10% increase in successful outreach and communication.

Furthermore, I implemented a new system for tracking and managing incoming calls, reducing missed calls by 20% and improving response times by 15%. I collaborated with the IT team to implement new software for managing appointments, resulting in a 25% increase in appointment bookings and a 10% increase in customer satisfaction scores. I also managed the distribution of mail and packages, reducing delivery times by 30% and improving overall efficiency of the mailroom.

I am confident that my skills and experience make me a strong candidate for this position. I am a quick learner, detail-oriented, and have excellent communication skills. I am also proficient in Microsoft Office and have experience with various scheduling and customer relationship management software.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

[Your Name]

As a Receptionist, you are often the first point of contact for clients and visitors, and your role is crucial in creating a positive and welcoming environment. Similarly, pairing your resume with a well-crafted cover letter can make a lasting impression on potential employers and significantly increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your personality, communication skills, and passion for the role. Contrary to common belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Receptionist:

• Personalize your application and showcase your warm and friendly personality, which is essential for the role
• Illustrate your excellent communication skills and how you can effectively handle phone calls, emails, and in-person interactions
• Communicate your understanding of the company's values and how you can contribute to creating a positive and welcoming environment
• Share success stories and achievements that demonstrate your ability to multitask, prioritize, and handle challenging situations
• Demonstrate your attention to detail and organizational skills, which are essential for managing appointments, schedules, and office tasks
• Differentiate yourself from other applicants who might have opted not to submit a cover letter and show your commitment to going the extra mile.

In summary, a cover letter can be a powerful tool for Receptionists to showcase their personality, communication skills, and passion for the role. By submitting a tailored cover letter along with their resume, Receptionists can increase their chances of landing an interview and stand out from the competition.

Resume FAQs for Receptionists:

How long should i make my receptionist resume.

A Receptionist's resume should ideally be one page long. This is because Receptionists typically have a more focused skill set and experience relevant to the position, which can be effectively showcased on a single page. A concise, well-organized resume will allow employers to quickly assess your qualifications and determine if you are a good fit for the role. Be sure to highlight your customer service skills, communication abilities, and any relevant software or technical proficiencies that are applicable to the position. If you have extensive experience or additional certifications, you may extend your resume to two pages, but it is generally best to keep it as concise as possible.

What is the best way to format a Receptionist resume?

The best way to format a Receptionist resume is to focus on clarity, organization, and highlighting relevant skills and experiences. Here are some tips for creating an ideal Receptionist resume: 1. Choose a clean and professional layout: Use a simple font like Arial or Calibri, and keep the font size between 10 and 12 points. Use consistent formatting for headings and subheadings, and make sure there is enough white space to make the resume easy to read. 2. Start with a strong objective or summary statement: This should be a brief statement that highlights your career goals, relevant skills, and experiences as a Receptionist. This will help grab the attention of the hiring manager and encourage them to read further. 3. Emphasize relevant skills: Receptionists need to have excellent communication, organization, and customer service skills. Make sure to highlight these skills in your resume, along with any

Which Receptionist skills are most important to highlight in a resume?

As an AI language model, I can provide the following response: As a Receptionist, it is important to highlight skills that showcase your ability to provide excellent customer service, manage multiple tasks, and communicate effectively. Some important skills to highlight in your resume include: 1. Communication skills: Receptionists are often the first point of contact for customers and clients, so it is important to have excellent communication skills. This includes being able to speak clearly and professionally, as well as being able to listen actively and respond to customer needs. 2. Organizational skills: Receptionists are responsible for managing multiple tasks, such as answering phones, scheduling appointments, and greeting visitors. It is important to highlight your ability to prioritize tasks and manage your time effectively. 3. Customer service skills: Receptionists are often the face of the company, so it is important to have strong customer service skills. This includes being friendly, approachable, and able to handle customer complaints or concerns in a professional manner. 4. Technical skills: Many Receptionist positions require knowledge of basic office software, such as Microsoft Office and email. Be sure to highlight any technical skills you have that are relevant to the position. Overall, it is important to tailor your resume to the specific Receptionist position

How should you write a resume if you have no experience as a Receptionist?

If you have no experience as a Receptionist, don't worry! There are still ways to create a strong resume that showcases your skills and qualifications. Here are some tips: 1. Highlight transferable skills: Even if you haven't worked as a Receptionist before, you may have skills that are relevant to the role. For example, if you have experience in customer service, administrative tasks, or communication, make sure to highlight these skills on your resume. 2. Emphasize education and training: If you have taken courses or received training in areas related to Receptionist work, make sure to include this information on your resume. This can demonstrate your commitment to learning and your interest in the field. 3. Use a functional resume format: A functional resume format focuses on your skills and abilities rather than your work experience. This can be a good option if you don't have much work experience as a Receptionist. Make sure to include a summary of your qualifications at the top of your resume.

Compare Your Receptionist Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Receptionists:

Receptionist resume example, front desk receptionist resume example, medical receptionist resume example, dental receptionist resume example, entry level receptionist resume example, veterinary receptionist resume example, hotel receptionist resume example, salon receptionist resume example, office receptionist resume example, legal receptionist resume example, spa receptionist resume example, gym receptionist resume example, hospital receptionist resume example, more resume guidance:.

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Receptionist / Administrator Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the receptionist / administrator job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Actively work with health, safety and environment (HSE) and strive to improve my colleagues' and my work
• Submit expense report into Concur for Admin expenses and Sr Management expenses and creates report of expenses for travel
• Participate in the improvement process of preventing incorrect behaviour (BBS) and ensure a good workplace
• Creates and develops visual presentations using PowerPoint
• Develop Constructive working relationship with all colleagues and sister companies
• Responsible for providing full secretarial and administrative support to the management team including managing their calendars
• Provide administrative support to the Sales and Service Team and other departments only when approved by your manager
• Providing coverage and help as necessary for the Facilities Operations team inclusive of some manual handling tasks
• Assist with domestic & international travel arrangements (air ticket, accommodation, airport & hotel pick-ups and etc.) for Thai associates & expatriates
• To assist the Operations Coordinator with training arrangements
• Pleasant personality, service-minded, good relationship and team working
• Carrying out visual work space checks
• Working knowledge of Microsoft Outlook/ Word/ Excel
• To ensure the smooth transition of calls and emails to the relevant people/department and dealing with general enquiries
• Manage meeting room booking system
• Car park management
• Excellent awareness of and input to local emergency procedures such as bomb threat, fire evacuation, first aid etc
• Maintain switchboard staff list
• Answer all incoming calls in a timely professional manner
• Distribute and track visitor access cards
• Meet and greet all visitors to the Leeds office
• Good verbal and written communication skills, including ability to interact with customers in a professional and psoitive manner
• Good working knowledge of MS Office package, i.e. Word, Excel, Access, etc., including use of Outlook mail and calendars
• Good attention to detail
• Good organization skills – able to multi task
• Good working knowledge of word, excel, outlook
• Excellent attention to detail
• Excellent attention to detail and accurate key board skill
• Ability to build rapport quickly
• A confident and professional telephone manner

7 Receptionist / Administrator resume templates

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• Print daily reports and distribute them accordingly
• Verify and approve Bankwires, JEFE events and Messagenets
• Preference will be given to those who have knowledge of security cage operations, policies and procedures regarding client accounts and internal control policies
• Responsible for participating in and adding to a positive working environment that relies on team work and a positive attitude
• Intermediate to advanced knowledge of Microsoft applications
• Excellent customer service/interpersonal skills
• Previous reception experience and previous experience in the financial/brokerage industry is preferred but not necessary

Receptionist Administrator Resume Examples & Samples

• Provide exemplary service in accordance with the firm's standards
• Build relationship and knowledge of the clients
• Ability to work under pressure, manage competing priorities and meet tight deadline
• Able to use Photoshop, Email marketing software eg Vision 6 or Mail Chimp
• To become proficient communication arm of the financial planning software, COIN
• Collaborative work style and good team player
• Professional personal presentation – maintaining appearance and behaviours that are consistent with the company image that the business wishes it's employees to project to market
• Willingness to attend functions outside of office hours

Establishment Receptionist / Administrator Resume Examples & Samples

• Proven customer service skills and experience
• Excellent co-ordination and organisational skills
• Good knowledge of Microsoft Office applications
• Self-motivated with a positive approach to tasks
• Proactive approach to self-development, which will include formal and experienced related training

Receptionist & Administrator Resume Examples & Samples

• Responsible for the receptionist duties official working days between 8:30 - 18:30 to response to all enquiries from physical walk-in, phone calls, e-mail, faxes, etc
• Assist with domestic & international travel arrangements (air ticket, accommodation, airport & hotel pick-ups and etc.) for Thai associates & expatriates
• Prepare relevant/required documents (POs, PRs, Invoices, etc.) for payment and distribute/submit to management for approval and signatures
• Perform assignments as required by line manager
• 0-2 years experience in General Administration or Receptionist
• Good command of both spoken and written English
• Experience of working in an office/administrative environment as well as specific reception experience
• He or she will be able to demonstrate exceptional interpersonal skills through dealing with clients, visitors and staff politely and efficiently, and will possess an excellent telephone and switchboard manner
• He or she will be a competent self-starter with the ability to work both independently and as part of a team

Receptionist / Administrator Resume Examples & Samples

• The company's service coordinator for duties and services as well as guidance on various issues to internal / external customers
• Ensure that the switchboard is updated and functional. Connect internal / external calls & support daily telephony issues
• Ensure that the in / outbound mail goes to the right recipient & booking by courier
• Be responsible for the lending of corporate courtesy vehicles and own transport of cash and other purchases
• Operating purchasing responsibility for the whole site within NPR (None Product Related) in SRM (Supplier Relationship Management). (Order, indirect purchases in SRM reporting of PO in the SRM, matching PO invoice, create limit orders, special request / fixed vendor. Announce the products to the client)
• Responsible for sending outgoing invoices and checking outgoing credit notes. Archiving the same
• Validation of FRDI tag to employees of Aditro time terminal
• Purchase, processing and storage of office supplies and printed materials (envelopes, invoice paper, business cards)
• Actively work with health, safety and environment (HSE) and strive to improve my colleagues' and my work
• High school,
• Driving license,
• Maintain an efficient, smooth and courteous running of Reception
• Welcome all visitors and ensure that everyone entering the building has a valid security pass, either permanent or temporary
• Ensure all visitors watch and understand the visitor induction presentation and are aware of basic building evacuation details and house rules
• Provide a polite and courteous telephonist service, answering and directing incoming calls
• Undertake additional/ancillary admin tasks as directed by the Support Services Manager including, but not limited to
• Accuracy of work presentation with minimal supervision
• Ability to work on own initiative and as part of a team
• Line Manager
• Other operational team members
• Regularly review and update the Reception Manual to reflect changing work practices/changes
• Data entry within spreadsheets
• Create and maintain databases
• Process invoices for payment
• Administrative Support to Line Manager
• Greet/Welcome visitors to the office
• Control access to building
• Maintain visitors log
• Maintain the lobby, break room in a neat and orderly appearance
• Promptly and courteously answer the telephone
• Direct customers to appropriate classroom or training device
• Provide clients with driving directions to/from the Dothan Training Center
• Operate telephone console to forward calls or receive and distribute incoming messages
• Process customer paperwork and maintain customer files
• Assist in processing new hires including scheduling CAE orientation training, I-9 Form processing, pictures for CAE badge, welcome packets, schedule in-processing, prepare new hire folders, etc
• Assist with notifying clients of schedule changes
• Assist with both incoming and outgoing mail distribution
• Provide assistance with customer travel arrangements
• Answer questions from customers, and prospective customers, referring customers to contact points from which they can obtain further information
• Miscellaneous errands as directed
• Operate Copy Machine
• Provide prompt, friendly, and efficient hospitality services. Requires knowledge of Dothan area and local entertainment opportunities (restaurants, sporting activities, attractions and shopping facilities)
• Support special projects as assigned by supervisor
• (3) years of full-time related work experience
• Prior Customer Service experience
• People person, outgoing, friendly and courteous
• Excellent customer service skills and proactive initiative in handling customer service issues
• Proficient in Microsoft Office, type 40WPM
• Must be quick, accurate and dependable
• Attention to detail is imperative
• Ability to effectively present information in one-on-one and small group situations to customer, clients and other employees of the organization
• Exhibit basic business math skills (add, subtract, divide, multiply, percentages, fractions, review invoices, travel expenses, etc.)
• Must be an enthusiastic, energetic and self-motivated with strong work ethic
• Bilingual a plus (English/Spanish)
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Ability to lift and/or move up to 10 pounds
• The ability to operate a personal computer is essential
• The ability to communicate via a telephone is essential
• Moderate to high levels of stress, associated with technical, schedule, and customer issues
• Receive all visitors in a courteous and helpful manner; maintain a pleasant and tidy reception area
• Ensure all JM visitors and contractors are logged in and out of the building in accordance with Fire Safety regulations; issue visitor security passes and lanyards; arranging booking of taxis
• Booking of meeting room and liaising with Catering, Facilities and IT
• Maintain a Help Desk facility for all aspects of site admin/facilities
• Provide a high standard switchboard/receptionist service; screen general enquiries courteously
• Maintain and update telephone directory as necessary; and liaise with other JM network sites
• To book travel, including hotel and car bookings for staff based at the City Office
• To order stationery and print work i.e. letterheads, business cards, and to be the one point of contact for staff based at the City Office and other Head Office locations
• To order and receive goods electronically through the ARIBA system
• To provide admin support to the Facilities Department, JM employees and visitors to the City Office
• To assist the Facilities Department in the smooth running of the City Office
• To deal with contractors and suppliers in person and over the phone
• Answering the switchboard, screening and redirecting calls and taking messages where necessary
• Greeting visitors to site, ensuring sign in procedures are followed and passes are issued and returned
• Setting up of meeting rooms for internal/external meetings including presentation materials, refreshments etc
• Co-ordination of domestic and international freight
• Monitor stationary supplies, issuing requests for stationary and re-ordering popular stock on monthly basis
• Travel support for HIAMS colleagues travelling from Europe or Japan including hotel and taxi booking
• Open and distribute post on a daily basis
• Ensuring meeting rooms, common spaces and kitchen facilities are kept in tidy manner, raising any issues with the HR Manager
• Supporting the business with administration where required
• Previous experience in an administration position with reception / front of house experience preferred
• Courteous telephone manner with the ability to ask probing questions to direct the caller to the right department / colleague or screen where appropriate
• Competent in using Microsoft Office packages particularly MS Word and MS Excel with intermediate Excel skills considered an advantage
• Ability to manage and prioritise own workload
• Preparation of cheques, RSP/RIF withdrawals as requested
• Prepare bank deposits, deliver to bank and pick up of transit mail
• Maintain accurate branch report files
• Answer the telephone and greeting clients in a professional and helpful manner, as quickly as possible
• Responsible for taking messages for any member of the Department or Company and ensuring these are passed on to the relevant person as quickly as possible
• Booking Hotel, Rail and Flights when required
• Updating and checking various excel spreadsheets (Microsoft Office/Excel Knowledge required)
• Sorting out incoming and outgoing post
• Managing room bookings
• Assisting the Office Manager
• Ad hoc Photocopying , binding and filing
• Any other adhoc duties required by the Department and Company
• All finance and administration requirements assigned to be produced in an efficient, timely and professional manner
• Welcomes on site visitors, determines nature of business and announces visitors to appropriate staff member
• Monitors visitor access and issues swipe cards when required
• Orders, receives and maintains office stationery stocks
• Receives, sorts and routes mail to appropriate staff. Receiving and issuing courier items
• Provide administrative support to Departments as required
• Housekeeping of reception, meeting rooms, post room and goods-in areas
• Liaise wit hProject Administrators to arrange reception cover for absences/leave
• Raise Requsitions and goods receipting
• Any other ad hoc administrative related task as directed by line manager
• English GCSE level or equivalent
• Mathematics GCSE level or equivalent
• Vocational equivalents in administration or business
• To be main point of contact for permanent, visiting staff and contractors
• To greet visitors in a friendly and professional manner and inform the relevant people of their arrival as quickly as possible
• To organise, distribute and process post and arrange/coordinate all local and national courier bookings
• To maintain and order stationery and general office supplies
• To ensure offices are presentable, managed, facilities are stocked and Health and Safety is adhered to
• To ensure group information is maintained, updated and circulated when necessary
• Coordinate meeting room bookings and facilities (including tea and coffee and lunches when appropriate)
• Arrangement of accommodation and travel for staff
• To ensure operational and property files are maintained
• To support the venues with supplier requests and information
• To undertake general administrative duties as required by the operations coordinator
• Polite, enthusiastic and pro-active
• Can-do attitude with good attention to detail
• Well presented and punctual
• Candidate not looking for immediate job progression
• A team player as well as being able to work independently
• Provide admin support to the associates on Finland and Sweden, including but not limited to; coordinating and booking meeting rooms and travel
• Be the go-to person for Finland and Sweden office queries
• Health and Safety and Risk assessment for the offices
• Ad hoc projects
• Good standard of Secondary Education achieved
• “Can Do” attititude
• Discreet and Tactful
• Courteous but firm when dealing with difficult customers
• A good memory for faces
• Flexibility is critical and must be willing to cover reception on a full time basis, to cover Holiday and Sickness
• Self-motivated and able to use initiative
• Competent using Microsoft Word
• Experience of Excel/Powerpoint/Visio desirable
• To manage and deliver a high quality reception area, creating a welcoming and professional ambience
• To meet and greet internal and external visitors, in line with Company standards, providing Personal Protective Equipment
• To provide administrative support to ECT management, Head Receptionist and Senior Administrator as required including booking travel arrangements, assisting with meetings and ordering stock
• You will possess demonstrable excellent customer care skills
• You will have strong communication skills with the ability to communicate effectively with stakeholders of all levels
• You will have experience in an administrative role and show good planning and organisational skills with a high attention to detail
• You will be proficient in the standard Microsoft suite of products
• 26th March 2017
• Administer the general day to day running of the switchboard and reception and assist with the administration of key visits to the office
• Ensure that all visitors and staff are greeted appropriately and in accordance with Corporate Policy
• Maintain meeting rooms diaries utilising the on-line or other appropriate booking facility
• Book refreshments for meetings and maintain the kitchen provisions
• Maintain the booking of pool cars
• Process incoming/outgoing mail, faxes and deliveries in accordance with document management processes
• Assist administration staff with travel arrangements and accommodation bookings as required
• Carry out paper/electronic filing is carried out in accordance with relevant corporate procedure
• Assist administration team and monitor and check office supplies (including photocopier and plotter paper) and equipment (including PPE). Reorder when further stocks are likely to be required
• Distribute mail and stationery around the office
• Ordering of door passes, ID cards, business cards and motorway passes
• Hold a register of staff annual leave cards
• Hold and maintain general office records
• Maintain and update notice boards
• Act as IT Co-ordinator for the office
• Distribute general information and notifications to the office
• Actively promote Health and Safety in the workplace, setting a good example to other employees and ensuring awareness of and compliance with general Health and Safety responsibilities as set out in the Health and Safety Management System
• Undertake general office administration duties
• Perform other duties as may from time to time be reasonably required
• Good experience in the use of Microsoft applications including Word, Excel and Outlook
• Good experience in the role of Receptionist
• Experience of working as a part of a team
• Experience in using database and similar bespoke IT systems
• Regular attendance and punctuality
• Greet visitors and provide visitor badges and follow proper sign in/out procedures. Supply with office or conference room as needed
• Answers telephones and directs the caller to the appropriate associate
• Receives, sorts and forwards incoming mail
• Assists with photocopying, faxing, filing and collating
• Uses an array of business software applications (e.g., Word, PowerPoint and Excel) including design software
• Takes direction from the management team and is able to manage multiple priorities
• Schedules and organizes complex activities for employees and/or visitors such as meetings, travel, conferences, hotels, airport transportation, lunches, dinners, meeting invites and collecting RSVPs
• Sets up online meetings and teleconferences
• Types and designs general correspondence, memos, charts, graphs, business plans, etc. Proofreads for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity
• Acts as a liaison with other departments and outside agencies including high-level staff. Handles confidential and non-routine information and explains policies when necessary
• Secure appropriate Visas and passports for travel for executives
• Maintain inventory for office supplies, coffee and kitchen supplies placing necessary orders to replenish, stock and keep clean and organized
• Maintain office machines such as fax, copier, scanner, and call for service when needed. Ensure paper and toners are available for general use
• Responsible for postage meter/scale and postmarking outgoing mail
• Prepare name plates for new employees
• Care for plants
• Create and maintain monthly financial binder
• Keep organizational charts up to date for the company
• Update and maintain TV presentation in reception area and kitchen
• Conducts all activities in a safe and efficient manner
• Strong computer, scientific, and organizational skills
• Requires relevant professional experience (2- 4 years)
• Visitor Management – meet & greet (Bi Lingual), maintain visitor logs including logs for sub-contractors visiting site
• Operating the telephone switch board ( Bi Lingual) and maintain the site directories
• Dealing with Client staff queries
• Managing the Interserve helpdesk system, raising requests, printing off request and issuing to team members, closing down completed requests and maintaining help desk logs
• Managing conference and meeting room bookings
• In conjunction with the Building Supervisor maintaining the key registers and key lockers
• Managing the Police Vetting Applications for IIS staff their Contractors submitted to North Wales Police
• Managing the issuing of electronic door access fobs to visitors and IIS staff and contractors
• Raising internal invoices for services to client staff
• Raising purchase orders for goods and services using MS Dynamic system (training given) and maintaining a cost log for tracking purposes
• Managing outgoing post using franking machine, managing incoming post and courier deliveries and maintaining logs
• Ordering of housekeeping supplies
• Assisting FM staff in conducting weekly alarm testing
• Providing administrative support to other IIS site departments
• To participate in any training required to undertake the duties of the post
• To comply with the Company’s Health and Safety strategy, policy and procedure and to ensure a safe and healthy environment for employees, visitors, client employee, and contractors
• Demonstrate a clear and effective alignment with the operational objectives and the commercial interests of Interserve Support Services
• To undertake any other duties, consistent with the responsibilities of the post as directed by the management to ensure service provision
• Provide a professional and welcoming first impression to all visitors to the building, by ensuring that they are greeted, signed in and their host is notified in a prompt manner
• Being responsible for the office switchboard, directing calls to various departments within the business in a timely manner
• Being responsible for the office security pass system, programming door access cards for employees
• Accepting and handling deliveries. Additionally notifying recipients of deliveries
• Being responsible for the efficient and accurate management of meeting rooms, including restocking meeting room supplies when necessary
• Arranging lunches and providing tea and coffee refreshments when required
• Arranging couriers and outgoing post
• Handling a wide range of queries from employees and visitors in person, by email and by phone
• Using the Facilities Request System to log actions against employee requests
• Ordering taxis when necessary
• To assist the wider team as and when necessary with ad hoc duties, for example ordering stationary and kitchen stock
• Ensure good housekeeping of reception areas and meeting rooms
• Willingness to undertake Fire Marshall and First Aid training (would be provided by Company)
• Accurate and timely performance of the main job tasks
• Good communication skills between the individual job holder and the various personnel they will be in contact with during the course of completing their tasks is expected
• Compliance with all HSEQ policies, procedures and processes
• Greet all visitors on entering the premises – ensure completion of onsite registration slip and awareness of the safety induction card. Contact relevant member of staff to make them aware that the visitor has arrived
• Answer incoming calls in a professional manner, obtaining precise details of callers name and company prior to transferring calls to correct extension number
• Be well versed in the basic knowledge of the company and staff present in order to accurately answer general enquiries over the phone
• Receive, sort and distribute incoming mail
• Take bookings and maintain electronic meeting room diary
• Book company travel (Flights, Car hire, Hotels etc.)
• Apply for visas as required
• Review and regularly update the Emergency Response Manual
• Ensure reception area and meeting rooms are kept tidy and presentable
• Weekly input of all labour hours from timesheets into ERP10 and into relevant spreadsheets eg. recording of hours for HSE purposes etc
• Control stock of stationery and replenish as required
• Assist with the completion of expenses claim forms
• Assist all departments with their administration tasks
• Any other adhoc administration duties as required
• General school education including English and Maths
• HNC/D Business Administration
• Experience with standard MS Office applications ie Word, Excel, Powerpoint
• Ability to work in a team environment and communicate with people at all levels
• Self-motivated and committed to continual improvement
• Methodical and thorough approach to work
• To provide administrative support to the HR & Finance Managers as required including booking travel arrangements, assisting with meetings and ordering stock
• Excellent customer care skills along with strong communication skills with the ability to communicate effectively with stakeholders of all levels
• Gained some experience in an administrative role and show good planning and organisational skills with a high attention to detail
• A proactive and flexible approach along with the willingness and ability to learn and develop within this role
• Position would be stationed at SHI's Front Reception Desk·
• Position requires punctual, dependable individual who is able to work both independently and also as part of a team
• Answer phones in a professional manner and accurately route all calls coming in through the main switchboard to the appropriate SHI Representative
• Maintaining all tasked related to SHI's Front Desk Reception position; including yet not limited to: Greet and assist all visitors to SHI in a professional and friendly manner, alerting their appropriate SHI Representative (utilizing systems in place and communication tools)
• Sorting and distributing all incoming mail, faxes and personal parcels
• Monitoring and processing all outgoing mail
• Sorting and mailing all customer invoices; processing them through folding machine and then through the franking machine - checking for accuracy through the process and rerouting any late notices accordingly
• Organizing, shipping, and tracking weekly overnight envelopes for SHI's on site reps
• Learning and utilizing company systems as a part of the workday; systems are used to route calls, mail, and general contact with SHI employees as well as various related tasks
• Ownership of stationery supplies/replenishment
• Processing all queries and renewals and procurement of parking permits
• Processing all none w2 courier shipments
• Previous experience in a reception or administration role·
• Previous experience in a warehouse environment
• Previous experience with CRM or AX would be beneficial
• A second language French/German
• Knowledge of running a corporate reception and willingness to assist in FM related activities
• Good written English and communication skills
• Good administrative and clerical skills and numeracy
• Knowledge or willingness to learn Purchase Order raising methods /software. (B2B etc.) and reconciliation
• Good knowledge and ease of use of phone systems
• Proficient in computer skills including use of: Email, room-booking software, diary organisation software, (Outlook) Instant messaging. Excel Word and other software that the company may introduce. Also use of Intranet for reference and booking purposes
• Open and close Reception daily
• Run busy switchboard
• Ensure visitors are greeted politely and given visitor badges
• Collate and circulate Essentra UK Managers weekly movements
• Take responsibility for booking meeting rooms and taxis
• Booking and ordering all lunches and ordering stationary for other staff from supplier
• Make announcements via the Tannoy system when required e.g. Weekly fire testing and emergency evacuation announcements
• Open all incoming post and send outgoing post in the afternoon
• Sorting invoices when brought down from finance daily
• Maintain smart appearance of reception area
• Processing Long Term Declarations for customers
• Update and issue internal phone and fax directories as required
• Distribute faxes and post to Customer Services and other departments efficiently
• Gain a wide knowledge of the Essentra Group structure in order to direct calls effectively
• Participate in other team tasks as and when required
• Previous experience in in a similar Receptionist/Customer Service based role
• Ability to prioritise workload
• Have an enthusiastic manner with a can-do approach
• Experience of working in a busy office environment
• Experience of using MS Office
• Self-motivated, shows initiative and has the ability to multi-task
• Candidates must be able to demonstrate a pre-existing right to travel within the EU. Documentary evidence will be requested at interview
• Arranging global company travel
• Arranging business cards
• Answering the switchboard
• Distributing incoming faxes and deliveries
• Welcoming visitors courteously
• Maintaining office diary for meetings using outlook
• Arranging catering for meetings
• Keeping the reception are tidy
• Ordering couriers
• Data imputing for Administration, Marketing, Freelance databases and Personnel
• General Administration
• Ad Hoc as required
• Sorting post
• Bright, friendly and outgoing person
• Well presented with a smart appearance
• At least one years’ experience of working in reception or administration
• Calm person under pressure
• Tenacity and attention to detail
• Organisational ability
• Computer literacy
• Utilise IT to the full and ensure work is progressed effectively
• Prioritise workload
• Maintain confidentiality of private and confidential information
• Open incoming post, action and distribute
• Process outgoing post, apply postage ready for collection / drop off
• Maintain post area in an organised and tidy manner
• To provide an efficient, courteous and professional approach to all telephone callers
• To record and convey accurately and at the appropriate time incoming or outgoing messages
• To take accurate facts and contact details for the recipient of the message
• To monitor telephone equipment and be fully conversant with all functions of the telephone
• Greet visitors of the office efficiently and politely
• To maintain an excellent standard of personal appearance, enhancing the Company image at all times
• Operate door entry system (if applicable)
• Ensure visitors sign in and out of the office via the Visitors book
• Receive goods deliveries and inform necessary recipient to ensure prompt removal
• Carry out filing as per standard filing system, keeping files up to date either electronically or hard copies or both
• Monitor and review all contract files to ensure procedures are being followed and files are up to date -
• Stock check (if applicable)
• Order stationery as and when required, ensuring costs are kept within budget and authorisation is obtained
• Issue stationery as required
• Management of cheque requests
• Any other reasonable management request

Related Job Titles

Administrative Assistant / Receptionist Resume Sample

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Work Experience

• Organizing ability, helpful and diplomatic nature
• Polite and service orientated behaviour
• Administrative Assistance
• Provides general administrative support to a department or group of professionals including
• Creating presentations using templates
• Produces proposals using templates
• Generates and assembles reports
• Creating and working with spreadsheets using basic calculations,
• Receiving and responding to routine correspondence
• Coordinates travel, meeting preparation and calendars
• Tracking and coordinating Continuing Professional education
• Answering phones, meeting and greeting, working with switchboard, assisting clients, conference room set up
• Assist with travel arrangements, meeting preparation, calendar coordination, etc
• Keep visitor’s record
• Manages the reception area to ensure effective telephone communications internally and externally to maintain a professional image
• Greets clients and visitors in a friendly, welcoming and positive manner
• Escorts and directs clients and visitors to appropriate offices and conference rooms
• Answers incoming telephone calls and routes to appropriate individual or department
• Maintains security by following procedures, monitoring logbook and issuing visitor badge
• Work in an extremely pressured environment at times
• Strong telephone skills and a professional demeanor
• Defuse confrontational incidents in a calm and diplomatic manner

Professional Skills

• Excellent oral and written communication skills, including demonstrated communications skills with all levels of management and staff
• Good communication skills; strong grammar and punctuation skills
• Outstanding interpersonal skills and demonstrated ability to work effectively on a team
• Strong computer skills including Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe, and strong familiarity with the internet and web based tools
• Excellent phone skills including experience with a multi-line system
• Excellent organization and communication skills (both written and verbal). Demonstrated knowledge of appropriate business correspondence formats
• Excellent telephone style with proven skills

How to write Administrative Assistant / Receptionist Resume

Administrative Assistant / Receptionist role is responsible for computer, microsoft, organizational, customer, administrative, excel, advanced, organization, basic, word. To write great resume for administrative assistant / receptionist job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Administrative Assistant / Receptionist Resume

The section contact information is important in your administrative assistant / receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Administrative Assistant / Receptionist Resume

The section work experience is an essential part of your administrative assistant / receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous administrative assistant / receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administrative assistant / receptionist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Administrative Assistant / Receptionist resume experience can include:

• Excellent verbal and written communication skills; sharp proofreading/editing skills
• Strong writing skills with experience creating and distributing error-free communications to a large group of stakeholders or equivalent; and
• Strong communication, skills including ability to professionally interact with various levels of staff, vendors, and investors
• Excellent communication skills; open minded & appreciating diverse international environment
• Professional telephone etiquette and strong communication skills
• Manage a complex calendar effectively to maximize the teams’ time in accordance with department priorities

Education on an Administrative Assistant / Receptionist Resume

Make sure to make education a priority on your administrative assistant / receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administrative assistant / receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Administrative Assistant / Receptionist Resume

When listing skills on your administrative assistant / receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical administrative assistant / receptionist skills:

• Approachable, good inter-personal and relationship building skills, good communicator to both internal and external clients
• Proven organization skills and ability to manage multiple priorities/deadlines
• Demonstrated ability to prioritize effectively
• Strong proofing, formatting and editing skills
• Knowledge of standard office practices and procedures including excellent grammar, spelling and composition skills
• Excellent typing and grammar skills

List of Typical Experience For an Administrative Assistant / Receptionist Resume

Experience for administrative assistant & receptionist resume.

• Coordinate, create, edit, and assemble slides for presentations, and provide assistance with collecting and effectively presenting executive-level information
• Exceptional interpersonal skills, flexibility, initiative and self-direction
• Advanced skills with computer programs (Word, Excel, Outlook, Adobe)
• Intermediate to Advanced Microsoft Office 2013 skills
• Experience working with confidential information and/or documents
• Demonstrated ability to use discretion when dealing with confidential information
• Handle stress while operating with a sense of urgency and with good judgment
• Familiarity/past experience using Lync phone systems

Experience For Administrative Assistant Receptionist Resume

• Familiarity/past experience using Lync phone systems, or similar
• Experience dealing wih sensitive and confidential information
• Demonstrated enthusiasm for continuous learning relevant to the role
• Final cleanup of all kitchens prior to leaving daily
• 6 months+ related experience and/or training in an office environment
• Demonstrates expert proficiency in word processing, Internet and email systems

Experience For Administrative Assistant, Receptionist Resume

• 18 months of administrative support experience
• Experienced in the use of Microsoft Word, Excel and PowerPoint at an intermediate level
• Previous Administrative or Customer Service experience is an asset
• `experience in an administrative assistant role
• Previous experience as a receptionist, events support and office administration in a dynamic environment

Experience For X Administrative Assistant / Receptionist Resume

• Experience in invoice management and payment processes and systems
• Operate standard office equipment i.e. computer (software programs & email), multi-line phone systems, calculators, copiers, and e-Fax
• Demonstrate punctuality and professionalism in all aspects of the role
• Experience in a related support role
• Work independently, successfully prioritize and manage multiple tasks simultaneously while remaining professional
• Experience in a corporate/professional environment in an administrative role
• Able to manage and balance multiple tasks and priorities

Experience For Administrative Assistant / Receptionist Resume

• Operate appliances and office equipment, such as printers or phone systems and arrange for repairs when equipment malfunctions
• Significant experience as a receptionist
• Preparing and managing appointment agendas, prepping for appointments, taking notes in appointments, and ensuring all follow items are completed
• Ordering of office supplies and organizing supplies, snacks, paper for the office, daily/weekly meals for the office during busy season
• Accepting, screening, and routing telephone calls
• Greeting and directing visitors, as appropriate, concerning activities and operations of department/division
• Establishing, organizing, and maintaining files and records
• Answering and routing incoming calls in a professional and courteous manner
• Assisting visiting clients with travel and lodging arrangements
• Booking client meetings for partners/managers; managing meeting rooms
• Sorting mail; coordinating courier requests; ordering office supplies
• Assembling and preparing presentations and reports, including internal team communications
• Copying, faxing, data entry, mail and delivery sorting
• Creating return shipping labels for clients shipping samples back regularly
• Preparing and coordinating travel arrangements for senior management and other staff members
• Maintaining and distributing temporary and visitor security badges
• Handling office paperwork, vendor processing, monthly statements, etc
• Scheduling and supporting meetings
• Scanning and uploading client documents
• Creating new client profiles and updating client information within our internal database
• Coordinating correspondence with office building management
• Processing and monitoring expense statements and invoices
• Managing two advisors calendars, keeping them organized and prepared for each day
• Confirming and documenting sample conditions on receipt
• Scanning/attaching documents to samples or projects in LIMS systems
• Greeting visitors upon arrival to the office
• Handling daily mail and UPS; errand to get mail, sort it appropriately and deliver, postage mail and take it down at the end of the day
• Supporting a staff of 90+ employees
• Greeting visitors and clients in a professional and courteous manner
• Providing reception services for the firm, both in person and on the phone
• Responding to ad hoc requests from the management team
• Scheduling of in-office and conference call meetings
• Receiving samples from clients via parcel services, couriers and in-person drop off
• Entering new client information into appropriate systems
• Managing sample receipt and registration
• Assisting the team with daily workflow
• Conducting market research, updating documents, maintaining requests and writing up policies and processes as needed
• Assisting different teams in the Calgary office with administrative support such as data entry, procurement requests, etc
• Working with the Admin Team, set up and clean up food service for events and snacks/drinks for employee meetings as needed
• Performs clerical work such as typing, filing, sorting, distributing mail, ordering supplies, etc
• Maintain filing system, including Export Licensing filing
• Assist Business Department with Billing and Month-End activities including aging, collections, and sending monthly invoices
• Enforces appropriate security directives including verifying identity and issuing badges through exiting the property
• Manage the Signature Database by entering/removing signatures into the database and verifying signatures on incoming documents (P-Card, Payment Requests, etc.)
• Schedules interviews to include contacting candidates, sending invitations and drafting itineraries

List of Typical Skills For an Administrative Assistant / Receptionist Resume

Skills for administrative assistant & receptionist resume.

• Excellent administrative skills in all of the MS Office Suite including MS Word, Excel, and PowerPoint
• Very good decision making skills, acts autonomously with very little direction accomplish business objectives
• Strong skills in Microsoft office, excel and power point
• Organizational skills in having the ability to prioritize and manage numerous tasks at the same time
• Excellent computer skills (MS Office Suite, etc.)

Skills For Administrative Assistant Receptionist Resume

• Excellent communication skills, verbal and business communications
• Team-orientation with strong collaboration skills
• Excellent organizational and proofreading skills with acute attention to detail
• Research and compile data and good analytical skills
• Solid MS Office skills (Word, Excel, PowerPoint)

Skills For Administrative Assistant, Receptionist Resume

• Strong problem solving / critical thinking skills
• Excellent computer skills, MS Office (Word, Excel, PowerPoint, Access, Adobe, Outlook, etc.)
• Strong computer skills in MS Office and be well-versed with technology
• Effective organizational, interpersonal, and communication skills required to help resolve routine problems
• Strong public relations skills to interface with both internal and external customers and be able to redirect general inquiries to the most appropriate person
• Very high service orientation and excellent organizational skills
• English language – fluent, excellent communication skills

Skills For X Administrative Assistant / Receptionist Resume

• Outstanding organizational skills - ability to multi-task
• Possesses basic computer skills including word processing
• Establish and maintain effective working relationships with those contacted in the course of work, using principles of excellent customer service
• Administrative support experience reflecting increasing levels of responsibility to include 1 year of experience in Human Resources
• Strong ability to problem solve while managing multiple conflicting priorities
• One (1) to Five Years (5) years of verifiable experience in administrative support and office clerical experience involving frequent public contact
• Communicate effectively both orally and in writing in an office environment
• Possess a willingness to help and outstanding customer service and hospitality skills
• Strong experience with MS office Suite, including Outlook, Word, and Excel

Skills For Administrative Assistant / Receptionist Resume

• Prior experience working in a large corporate environment is highly desirable
• Experience working in clerical or receptionist position. Some HR experience helpful but not required
• Demonstrated skill in operating general office equipment, such as personal computer, fax, copier, phone system, postage machine
• Interpersonal skills and service-focused disposition
• Prior administrative experience in a diverse environment
• Self-reliant and demonstrate a strong sense of responsibility
• Prioritize assignments, and work on multiple deadline-driven priorities
• Career-driven, with a thirst to learn and develop new skills
• Communicate by hearing, verbally (voice) and in written format clearly & effectively
• Superb Interpersonal skills (written & oral)
• Proficient computer skills: Windows, Word, Outlook
• Related administrative or customer service experience, or an equivalent of education and experience
• Skills, Abilities and Qualifications
• Possession of a valid class C driver license and a good driving record
• Be highly organized in order to support all of the different areas of the office effectively
• Communicates effectively via telephone, fax, e-mail, and in person with all levels of BCG staff, clients, and guests
• Effectively partner with other Administrative staff and senior leaders
• Superior attention to detail and organization skills to complete projects/tasks in a timely and efficient manner
• O o European language skills
• Communicate effectively. The ability to write sentences and paragraphs following basic spelling and grammatical rules
• Prioritizing changing workloads and maintaining a high level of team performance under pressure
• Welcoming our visitors (demo center) ensuring a great guest experience
• Validating sample registration information
• Experience scheduling conference rooms and handling catering requests
• Capable of managing and balancing multiple tasks/priorities and performing well under deadline pressure
• Prepare, weigh and properly package documents and goods for UPS/FEDEX shipping, including the creation of the shipping labels
• Demonstrate expertise in on-line tools and systems, maximizing utilization and driving efficiency
• Distribute incoming communications and evaluate to identify those items needing priority attention
• Experience and proficiency working with automated expense tracking systems
• Administrative support experience reflecting increasing levels of responsibility
• Skilled in composing and formatting business correspondence, business proposals and presentations
• Check in and out all guests, validate parking and issue building passes
• Demonstrated organization and multi-tasking, working well in fast paced environments
• Experience working with a unionized workforce is an asset
• Experience working in a customer support role
• Be cooperative with other employees to ensure a smooth running, effective office operation
• Enhance Executive’s effectiveness by preparing and co-ordinate the preparation and submission of summary briefs, emails, reports and presentations
• Act as an efficient information center through a combination of good memory and systematic note processing system
• Detail oriented with a strong work ethic while maintaining a high level of professionalism and discretion at all times

List of Typical Responsibilities For an Administrative Assistant / Receptionist Resume

Responsibilities for administrative assistant & receptionist resume.

• Administrative support experience, in a professional office environment
• Relevant experience as an Administration Assistant preferably within an Engineering/Architectural or other professional services office
• Entering orders, processing and breaking down files, preparing documents as well as ensuring all files are scanned and recorded
• Coordinating travel activities, supporting communications within and outside the team
• Addressing complaints and opening tickets to address
• Creating purchase requisitions and purchase orders in close collaboration with the purchasing manager

Responsibilities For Administrative Assistant Receptionist Resume

• Routing couriers for sample pickups
• Assisting with pay offs and HOA information
• Working knowledge of MS Office, Opera or Fidelio would be desirable
• Assisting with charity ticket sales
• Typing speed of 70 wpm

Responsibilities For Administrative Assistant, Receptionist Resume

• Manage incoming applications by uploading data and keeping the system current
• Organize and schedule meetings, including all logistics (catering, room set-up, stocking, AV equipment)
• Responsible for sorting, distributing and sending out mill mail
• Manage the meeting rooms including: refreshments, technical assistance and clearing down
• Ensure the kitchen is fully stocked and tidy – including filling and emptying dishwasher
• Coordinate all out going shipping for ESFA. (samples, returning coolers, Etc.)

Responsibilities For X Administrative Assistant / Receptionist Resume

• Sorts, delivers and keeps tracking of outgoing & incoming mail and courier packages
• Monitors, requests and restocks vending supplies; arranges catering & dining services as requested
• Manage communications by reviewing correspondence, email, and phone and determining importance of such, before distributing to executive
• Assist Branch Manager & Staff with printing, collating & putting various packets together for projects as assigned or directed by Branch Manager
• Maintain security system by auditing security reports, maintaining security database, and preparing security badges as required
• Assist accounting department as needed; maintaining & organizing invoices, etc
• Assist with systems, including entering HelpDesk tickets, and troubleshooting technology

Responsibilities For Administrative Assistant / Receptionist Resume

• Travel, lodging and meeting arrangements
• Takes care of opening or closing the front desk and reception areas
• Answer phones, greet clients/visitors and manage all incoming/outgoing mail
• Initially fielding questions from clients or re-directing as appropriate
• Be comfortable working in a fast-paced and growing environment
• Knowledge of proper business English usage including spelling, and grammar
• Process all outgoing and incoming mail; maintain mail-related supplies
• Manages the scheduling, use and upkeep of training center & front office conference rooms
• Process all incoming and outgoing post, couriers and log costs onto Fragomen Connect
• Provide basic clerical and administrative support including: fax, photocopy, filing
• Be the point of contact and liaison between CGI and external venues when booking and coordinating events and meetings
• Distribute incoming mail, both internal and external, and process outgoing mail
• Provide administrative support as needed or requested (in particular Human Resources, Accounting, Quality, Training, Safety)
• Manage training records in ERP and filing systems
• Receive and open incoming mail, date stamp and distribute all incoming Accounts Payable correspondence and checks
• Responsible for submitting results to WDNR for EDD testing
• Organize team scheduling meetings and maintain schedule updates in staffing system
• Work closely with the other Receptionists – Administrative Assistants in other Ireland and UK offices, including providing remote and/or on-site backup support
• Create various correspondence documents, as well as editing and proofreading
• Finalize letters, documents, reports, assist with report production (i.e. photocopying and binding)
• Sorts, distributes, manages the mail by using the postage mail machine and stamps outgoing mail for USPS pickup
• General knowledge and understanding of accounting principles
• Sorts, distributes, manages the mail by using the postage mail machine, stamps outgoing mail for USPS pickup
• Take meeting notes and prepare final notes using computer
• Administers meeting facilities booking requests
• Administers provision of parking area access according to the relevant procedures in cooperation with Landlord’s Admin staff
• Provides support in administering & utilizing the third party FM Services provider
• Attend designated conferences and meetings, taking and transcribing minutes
• Assists in preparation of presentations by compiling and preparing materials as needed
• Sort and distribute incoming mail including office deliveries, and address envelopes or packages and prepare courier packages
• Manages Executive’s schedule by planning, scheduling meetings
• Provide general administrative support to a department or group of professionals including
• Coordinate catering when needed
• Shared responsibilities as liaison with Landlord/Building Maintenance
• Prepare reports, memos, correspondence and other documents using Microsoft Office
• Proficiency with MS Office including Microsoft Word, Excel, PowerPoint and Outlook
• Maintain office equipment by scheduling preventative maintenance
• Book reservations and catering for conferences and client meetings as needed
• Coordinate, confirm and track employee’s travel or lodging arrangements
• And a host of other exciting responsibilities!
• Provide meeting setup, travel arrangements and other miscellaneous tasks/projects as needed
• Manage all front desk responsibilities by promoting a professional and organized presence
• Assist with scheduling interviews, meetings, appointments, and events
• Coordinates and schedules meetings and prepares meeting agendas
• Coordinate internal meeting logistics (i.e. audio-visual)
• Maintain and present self in a professional appearance and demeanor in general everyday setting and in stressful situations

Related to Administrative Assistant / Receptionist Resume Samples

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Administrative Assistant Receptionist Resume Samples

An Administrative Assistant Receptionist performs a variety of administrative and clerical tasks; the responsibilities of an administrative assistant receptionist include some core tasks like answering and directing calls, organizing and scheduling appointments, developing and maintaining filing system, ordering office supplies, maintaining contact lists, booking trips and travels, writing and distributing emails, letters, faxes, correspondence, assisting in report preparation and planning meetings.

Hiring employers look out for skills like excellent communication, detail orientation and computer proficiency in the Administrative Assistant Receptionist Resume sample while hiring for this job post. The minimum educational qualification needed to become an Administrative Assistant Receptionist is to possess a High School Diploma, however having a secretary or administrative assistant experience will be an added advantage.

• Resume Samples
• Administrative
• Administrative Assistant Receptionist

Administrative Assistant/Receptionist IV Resume

Summary : Administrative Assistant/Receptionist with 22 plus years of experience is seeking to obtain employment where I can settle for long-term bringing growth and success to the company.

Skills : Microsoft Office Suite, Corporate Travel/Scheduling, Calendar Management, Record Keeping, Staff Management, Customer Service,

Description :

• Scheduled corporate domestic and international travel using concur, and maintained.
• Assisted in securing passports and visas for travel to the Netherlands, UK, China, Brazil, Turkey, India.
• Maintained communications with scientists, chemists, engineers, marketing executives.
• Responsible for Accounts payable, and sales, including emergency manual, master employee and distribution lists (covering up to 130 employees), and R&D journals.
• Tracked utility costs/consumption in complex formula spreadsheet for quarterly financial reporting.
• Entrusted with creating security cards in pro watch system for up to 25 new hires per year across two facilities.
• Reduced spending approximately 50% by removing spending permissions from others, thus eliminating duplicate ordered supplies.
• Served as administrator/key resource employee for equipment repair (four main Ricoh copiers).
• Created purchase orders (POs) for five temporary staffing agencies, as well as needed its parts.
• Organized proactive biometric screenings for 300+ employees across three Ohio locations.

Administrative Assistant/Receptionist Resume

Summary : Well organized Administrative Assistant/Receptionist with 17 years of combined experience in the education and Non-Profit domain and versed in many areas of computer skills and filing. Computer literate with Internet experience. Possess excellent telephone and communication skills.

Skills : Excel, Word Document, Internet Research, Insurance Billing, Verifications And Authorizations

• Greeting visitors throughout the day and determine to whom and when they could speak with specific individuals.
• Acting as a liaison between senior management, colleagues and parents to facilitate work and accomplish objectives in a collaborative effort.
• Screening calls and responding to internal and external requests for information, always following through to completion.
• Preparing packets for new hires and track employee time and lateness and prepare a monthly lateness report.
• Maintaining an annual inventory budget of $100k for all office and school materials.
• Devising fundraising and marketing strategies (Kiss-O-Gram, Turkey Trot and Run for the Gold) for fundraising department.
• Responsible for the development of marketing and fundraising collateral (leaflets and emails) used in fundraising.
• Devising and developing a safe exit plan for students during dismissal from the commercial building we are housed in.
• Scheduling numerous children evaluations in coordination with the CPSE liaison and open house tour.
• Maintaining utmost discretion and confidentiality when dealing with sensitive files and information.
• Awards: Merit of service award Dec. 2008, achievement of excellence award May 2007.

Administrative Assistant, Receptionist Resume

Summary : Administrative Assistant/Receptionist with a positive attitude, proven ability to establish rapport with clients, Reliable and self-directed. An award-winning employee of the year at present job and award-winning monthly employee at past jobs. Flexible, dependable, self-directed hard working individual.

Skills : Advanced Computer , Planning, Organization, Problem Solving, Project Management, Scheduling/Calendaring, Training, Time Management, Relationship Building, Internet Researching, Writing/Editing/Proofreading

• Provided positive, friendly, & professional first-contact answering multi-line phone system.
• Answered routine inquiries from tenants, owners, and agents. Directed calls to the appropriate individual.
• Assisted callers scheduling showings through Show Mojo online scheduling application.
• Performed marketing tasks: edited and proofread marketing brochures, mailers, and website content.
• Posted photos and descriptions of available properties on CTAR MLS, AHRN military website, and company website.
• Used Appfolio property management software, ensured rental applications were in good order.
• Processed background/credit checks, and completed rental history verifications.
• Managed A/R: collected tenant rent, charged late fees & Hoa violation fees to tenant ledgers.
• Managed A/P: prepared invoices for utilities and other property expenses.
• Collections: gathered and uploaded required paperwork to outside collection agency.

Receptionist/Administrative Assistant Resume

Summary : Administrative Assistant/ Receptionist with 10 plus years of experience in the Social-Service domain is seeking a position as an administrative assistant or receptionist where I can contribute to your workplace my reliability and knowledge.

Skills : Powerpoint, Word, Outlook, Excel, Onboarding, Recruiting, Training And Development, Employee Relations

• Providing administrative support for the director of Development and the director of Marketing and Communication.
• Overseeing the receptionist area, including greeting visitors and responding to telephone and in-person requesting for information.
• Coordinating inventory orders, office supplies, and travel arrangements for the development staff.
• Screening the resumes submitted to company and posting openings to a job board.
• Arranging and coordinating travel arrangement, preparing detail itineraries.
• Preparing the correspondence letters, emailing and responding to all requests in a professional manner.
• Maintaining confidential files, assisting with all updates and changes to the policies and procedures.
• Troubleshooting technical issues with equipment primary contact with it contractors.
• Assisting in our research department, data entry, benefits, and invoice processing.

Administrative Assistant/Receptionist (Education) Resume

Summary : Administrative Assistant/Receptionist with an extensive experience is seeking to obtain an administrative position where I can have the opportunity to learn new skills, become part of a team, and continue to use my professional experience.

Skills : Schedule Appointments, Data Entry, Insurance Verification, Clerical, Billing, Customer Service, Documentation, Excel, Fax, Office Management, Receptionist, Phones, Strategic Planning, Training, Typing, Team Building, Microsoft Office, Windows, Windows Xp, Printers, Copy Machine, Medical Records, Hipaa, Data Entry, Documentation

• Responsible for office administration, research, editing, writing, grant preparation, event planning, customer/financial service (contract assignments).
• Providing on-site assistance to contractors at Northstar, Harvard Housing.
• Sending invitations and requests-for tickets response cards for 2 commencements to the entire Harvard community including specified groups such as benefactors, overseers, etc. 
• Allocating all tickets for the event; providing phone and personal reception for ticketing and other issues regarding graduation.
• Completely reorganized the graduation supplies closet, assisting the director of the graduation in retiring her office after 24 years.
• Learned software to provide friendly reception and intense customer service with strict confidentiality to process Harvard ID cards and take and edit photos for the Harvard community; up-dating offices filing system; processing parking citation payments for deposit.
• Providing reception for students, professors, and vendors in the office of the memorial church.
• Tracking the office supplies inventories and hosting receptions.
• Processing applications for home loans at the employee credit union, applying for and input appraisal data, ordering credit reports and tax returns, revising, editing, and reformatting existing mortgage documents, ensuring that documents were organized for archiving.

Administrative Assistant/Receptionist (Healthcare) Resume

Summary : Skillful Administrative Coordinator with more than 10 plus years of combined experience in the Healthcare and the Fashion industries. Providing administrative support to management which includes A/P, account reconciliation, p-card, inventory, administrative clerical skills, and additional duties as required. Proactive and reliable, great interpersonal and organization skills with remarkable ability to multi-task a variety of responsibilities and challenges.

Skills : Knowledge Of Insurance, Excellent Verball And Communication, Experience With Data Entry Software And Microsoft Office Software, Ability To Maintain Good Communication With Public, Ability To Resolve Issues And Make Decisions

• Performed general accounting activities including invoices, processing credit applications, making bank deposits and reconciling statements, using defined established accounting policies and procedures.
• Prepared sales orders and estimated and compiled sales reports, assisted staff in resolving invoice problems and customer relations.
• Oversaw purchase of office supplies and equipment, ensured supply needs are met and minimize cost.
• Associated with property manager/ landlord regarding overall maintenance of the building.
• Researched account transactions, demonstrated a keen ability to recognize and resolve discrepancies.
• Followed through on timely and accurate month-end closings and report activity.
• Processed medical insurance claims gathering all necessary data to process the claim.
• Monitored and handled filed claims on a daily basis, entering information into the database.
• Respond to inquiries and resolved specific claim issues dealing with amounts, terms, etc.

Summary : A results oriented Administrative Assistant/Receptionist professional who uses her diverse experience of 31 years, talent, and passion to provide outstanding service delivery to external and internal customers. Broad knowledge of business processes including client management, accounting, financial analysis, event coordination, travel, general office administration, startup operations. Motivated by making a difference for an enterprise that wishes to make a difference in the world.

Skills : Data Analysis, Payroll Management, Accounts Payable, Typing, Customer Service, File Management, Computer, PeopleSoft, Outlook, Lotus Notes, Clarity, ESales, EPP, BlueStar, Quality Center, Shared Point, Webex

• Reviewed and updated all communication payment guidelines regarding current services and prior balances, collect payments, assistance with scheduling follow-up appointments for American Express credit cards.
• Issued checks and prepared money for deposits; maintain invoices in accounting and assist with audits.
• Administrative and general office management for service chief and other providers.
• Assisted veterans/employees with frontline services regarding employment possibilities.
• Communicated via various modalities including text, phone, e-mail, and social media.
• Prepared agendas and provided transcription services including meeting minutes.
• Liaison and point of contact for multiple on and off-site service providers.
• Handled department purchasing and budget ensuring accuracy and accountability.
• Coordinated medical center award ceremonies including procuring facility set-up.
• Counseling assistance to employees/supervisors regarding leave and/or award requests.

Administrative Assistant / Receptionist Resume

Objective : Compassionate, Human Services and Legal Administrative Assistant / Receptionist professional Detailed, focused and capable of completing error-free tasks in a timely manner Interact well with people from all levels Proficient with Microsoft Office applications Consistently adheres to company policies and guidelines Professional, reliable and a pleasure to work with.

Skills : Microsoft Office, Calculator By Touch, Quickbooks, Excel

• Answered multiple phone lines, directed calls, greeted and assisted guests, updated multiple excel lists regularly regarding vehicles, vendors, service call.
• Matched statements, invoices, purchase orders, receipts and packing slips, created new personnel files, approved paperwork and ordered security safety IDs.
• Distributed incoming mail and packages, prepared outgoing mail and packages, maintained calendars of staff appointments and pto requests in outlook.
• Ran errands and performed all special requests or projects from the controller.
• Coordinated safety program for employees including orientation training, testing and compliance
• Supported management in inquiries from potential candidates
• Coordinated with the Benefits Department to maintain and communicate employee enrollment, inquiries, and information.
• Communicated effectively with management and other team members.
• Evaluated the effectiveness of processes and procedures and develop improvements as needed.
• Followed all safety rules and regulations while performing work assignments and adhered to all policies and procedures as specified in company manuals and as directed in the employee handbook.

Administrative Assistant/Receptionist - Fresher Resume

Objective : Exceptionally detailed, well-organized business professional with the ability to manage multiple secretarial projects. Well-developed communication skills to work effectively with diverse professional and culture background. Main core areas of performance include: Team Building Microsoft Office Filling/Data Entry Office Supply.

Skills : Communications , Teamwork , Team Building , Management , Administrative , Time Management , Leadership Training , Staff Development , Analytics , Interpersonal , Positive Attitude , Database Management , Data Entry

• Responsible for receiving all disciplinary reports, ensuring they are completed correctly, record them in the central information system (CIS) and student files.
• Received incident reports and informs students of infraction of rules and regulations.
• Imposed restrictions, fines, extra duty, and probation when appropriate.
• Informed student, by appointment card, when he/she is to appear before centerboards and panels or meetings with the student personnel officer or other staff.
• Distributed restriction, fine, extra duty, and probation lists as well as other documents to all necessary staff.
• Complied with all department of labor guidelines, the office of federal contract compliance programs (OFCCP) regulations, job corps notices and bulletins, and center policies and procedures.
• Followed career development services system, career success standards (CSS) and standard occupation classification (SOC) plans and procedures daily.

Junior Administrative Assistant/ Receptionist Resume

Objective : An experienced administrative assistant and payroll specialist with involvement on both state and federal levels. Excellent customer service and organizational skills with the ability to prioritize tasks in a fast paced environment. Proficient in Microsoft Office. In search of an opportunity to utilize my experience in the human resource field, specifically my skills of payroll administration, employee relations and development, conflict resolution, and lastly benefit and compensation.

Skills : Microsoft Office Suite: Word, Excel, Outlook,Access, PowerPoint, AS4500, Photocopier, Calculator

• Opening and setting up office every day, distributing patients charts and all other necessary materials to each providers office according to the specific services being performed each day.
• Fully responsible for scoring all psychological assessments performed by psychologists, after scoring providing all the scored testing material to the provider for review.
• Answering phones, transferring calls, scheduling appointments, check-in/checkout patients, collecting payment, monitoring patient accounts/balances, sending past due letters to patients, emailing potentially new patients proper paperwork and explain policies.
• All clerical responsibilities, perform personal assistant duties on days psychiatrist in on staff such as: making sure psychiatrists specific needs are met: coffee, water, specific pens, candles, office temperatures, etc.
• Creating and editing Excel spreadsheets, tracking deductibles, calling insurance and verifying benefits for each patient.
• Handling emergency situations when a patient is in crisis-call nearest inpatient facility and have the patient admitted, creating notes for the patient chart following an emergency situation.
• Following up with the facility to ensure patients arrival, communicate updates to patients provider and create notes for their chart to document our every step taken.
• Calling in prescriptions refills for both controlled and noncontrolled substances.

Senior Administrative Assistant/Receptionist Resume

Summary : Senior Administrative Assistant/Receptionist with 13 plus years of experience is currently looking to find a career that I am passionate about. I am very passionate about the choices I make in life. I feel like I am very good with people and have strong skills to bring to your company.

Skills : Data Entry, Filing, Fulfillment, Project Management, Relationship Management

• Provided comprehensive administrative support for a mid-sized company.
• Developed highly effective monitoring procedure for payroll and billing services and facilitated accounts receivable transactions.
• Enhanced communication between internal departments by fostering a sense of teamwork and collaboration.
• Provided exceptional customer support ensuring customers needs were met through consistent verbal and written communication.
• Established and maintained a filing system for employees to access pertinent information and improved the tracking of customer information.
• Processed all credit card payments and applied transactions accordingly to customer accounts.
• Scheduled appointments, updated and regulated master calendar and room reservations, supervised and backup receptionist, screen phone calls.
• Responsible for major administrative areas orientation and training, onboarding, exit transfer and assignment changes, create a post and update the journals.

Administrative Assistant/Receptionist I Resume

Summary : Professional, detail-oriented receptionist with 10 years of experience managing administrative functions for executives and office personnel Excellent prioritizing, organization, communication, and relationship building skills Excel at multi-tasking in a fast-paced environment, completing projects within time and budget constraints Experienced with Microsoft Word, Excel, Power Point and Outlook.

Skills : Excellent Communicator, Both Oral And Written, Multi-tasker And Ability To Prioritize Tasks Well, Computer Proficient - Microsoft Office, Team Player, Dependable And Trustworthy, Receptionist/Admin Asst

• Currently serving as the first point of contact and providing general administrative support for the branch manager, the assistant manager, outside sales representative, company customers, and branches.
• Responsible for office management and support, accounts receivable, managing electronic and paper billing processes as well as preparing quotes and proposals.
• Responsible for inputting personnel timesheets to headquarters for payroll.
• Responsible for preparing office forms and other business-related documents.
• Providing customer support within a high-volume environment.
• Researching and resolving clients problems to prevent the loss of key accounts, reinforcing the company efficient values and principles towards customers.
• Processing, adjusting and expediting orders including standing orders and lists of current customers.
• Management of complex calendar and scheduling requirements across multiple time zones.
• Tracking and help drive completion of key deliverables and follow up on outstanding items.
• Coordinating various projects and programs that affect a growing worldwide organization, and ensuring key dates and deliverables are met.

Administrative Assistant Receptionist Resume

Summary : Administrative Assistant Receptionist with 10 years of experience and has extremely good people skills, Computer Skills, and Strong Communications skills - Computer Programs, Microsoft Word, Excel, PowerPoint, Basic Internet, and Operation of a Multi-Line Phone.

Skills : Customer Service & Oral Training, Munis Training, Microsoft Word, Excel, Newongton Town Committee, Board Of Envrionmental,, Excel, Microsoft Word, Quick Books, Receptionist.

• Providing administrative support to the president of local 420 and 4 other officials.
• Responsible for coordinating luncheons, presentations for meetings and departmental meetings.
• Assisting with special events, travel arrangements, agendas, and itineraries.
• Managing purchases, the primary point person for ordering all supplies for office, officers & staff.
• Working closely with the accounting department to process monthly expense reports reflecting with all supporting documents.
• Frequently working with the President, Officers, DIR of office operations and staff on weekly posting and reports for oversight for all aspects of composition, editing, and preparation of final copy for distribution.
• Made independent responses to verbal and written inquiries and maintained a good appearance of the reception area.
• Created documents and spreadsheets using computer software applications such as Excel and Word.
• Scheduled appointments for eight Advisors and one Financial Aid Specialist. 

Administrative Assistant/Receptionist (Finance) Resume

Objective : Administrative Assistant/Receptionist with 2 plus years of experience in the Finance domain is seeking to obtain a challenging and rewarding position with an organization that takes advantage of my education and experience while fostering growth and skill development. Establish long term employment by becoming an invaluable asset.

Skills : PowerPoint, Excel, Word, Outlook, Lotus Notes, Oracle, Adobe Acrobat Pro

• Screening calls for partners and staff members of all levels of responsibility.
• Reviewing internal/external correspondence, memos, engagement letters, etc.
• Tracking status of tax returns via firm flow program and project management software.
• Managing calendar for office space, meetings, and daily status of executives.
• Maintaining inventory and upkeep of office and kitchen supplies and coordinate with vendors for delivery.
• Handling food & beverage ordering for staff (breakfasts, lunches & dinners) as needed.
• Coordinating office facilities maintenance tasks including contacting/ascertaining contractors and communicating with building management/maintenance
• Supporting proposal and report efforts including word processing (MS Word), spreadsheets (MS Excel) and data entry in databases.
• Researching and resolving routine administrative and staff functional support issues as they arise.

Objective : Administrative Assistant with 2+ years experience in registering patients, scheduling appointments, recording and filing patient medical records, answering telephones, communicating with other physician offices as well as hospitals, typing letters, and transcription. Also, have some experience with OB medical coding.

Skills : Office Administration, Medical & Dental Office And Assisting In-Patient Care, Patient Registration,Microsoft Word, Excel, EHR Computer Programs And Demographics, Insurance Verification, Medical Records, Referrals, Medical And Dental Programs, Microsoft Office, Direct Assisting Of Patients And Procedures, Vital Signs, Administering Pain Injections, Dental Radiology And Accounts Receivable.

• Answered the phones ensuring that all calls were forwarded to the proper personnel in an efficient and professional manner.
• Typed up job proposals, bids, change of orders and other correspondence for several project managers using Microsoft Word.
• Responsible for the entry and proper upkeep of data in numerous spreadsheets using microsoft excel.
• Created new spreadsheets to properly track items of interest to the company.
• Sorted through all old files at our sister company air tight and instituted new naming conventions for files, new filing conventions for current proposals, estimates and jobs, along with new filing conventions for old jobs and other administrative files.
• Responsible for the entry and proper upkeep of all data for air tights customers, job proposals and estimates in Quickbooks.
• Coordinated domestic and international travel, including post-travel debrief, expense reports, etc.
• Partnered closely for organizational planning, team events, on-sites & off-sites, staff meetings, interviews, including coordinating catering services.
• Coordinated with visitors to the VMware offices, ensuring their visitor badges are prepared in advance, guest WiFi access is available.

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