In the words of clinical nurses, positive leadership attributes included:
For negative comments, the top trends were lack of presence and caring (n = 28), lack of follow-through and open-mindedness (n = 18), lack of visibility/unapproachable (n = 16), and inadequate communication (n = 11). There were seven negative comments about staffing and scheduling. (See Table 3 .)
Lack of visibility and presence |
Unprofessional |
Micromanager |
Doesn't help |
No follow-through |
Judgmental, not open to suggestions |
Unapproachable |
Negative attitude |
Plays favorites, biased |
Makes emotional decisions |
Inadequate communication |
In the words of clinical nurses, negative leadership attributes included:
These qualitative results with a vast majority of positive comments aren't surprising considering our previous empirical findings that both authentic nurse leadership and healthy work environments were present in the national prepandemic sample of clinical nurses. In the second, midpandemic study in the summer of 2020, we also found that authentic nurse leadership was present in a much larger sample, signaling that nurse leaders throughout the country demonstrate authentic attributes as noted by their direct reports, even in a crisis. 8 Finding many more positive comments than negative points to the same conclusion about the overarching presence of sound nursing leadership.
Because the top positive trends were related to communication skills, caring, professional growth, and visibility, we understand what aspects of leadership are important to clinical nurses. It isn't their leaders' nursing acumen or clinical skills, although being able to help was mentioned several times. It isn't a perfect schedule or staffing, although flexible scheduling was brought up, albeit infrequently. Rather, it's about the alignment of relational competencies, authentic nurse leadership attributes, and healthy work environment standards. Clinical nurses want to be heard, receive honest information, be supported by a visible leader, grow, and be recognized. Values-driven leadership, shown in the comments on advocacy and “fighting” for staff, is integral for the authentic nurse leadership attribute of moral-ethical courage. We believe that nurse managers aspire to be this type of leader.
The negative behavior trends were consistently the opposite of the positive ones. Lack of presence, communication, recognition, follow-through, and collaborative decision-making are noticed and can contribute to disengagement. Staffing and scheduling were only occasionally mentioned, which was surprising considering there wasn't agreement that appropriate staffing was present in the rating of healthy work environment standards. Perhaps clinical nurses consider staffing to be out of the scope of the frontline manager and more of an organizational issue.
The attribute of caring in the authentic nurse leadership model, with its concomitant depiction as nurturing, compassionate, kind, and personally interested, was frequently mentioned and important to clinical nurses, further supporting this relatively new framework for nursing leadership. This attribute isn't specifically included in the healthy work environment standards, although the standard of meaningful recognition certainly includes professional growth and feeling valued for your contributions.
The link between relational leadership and nursing values, such as ethical practice, positive change, purpose, growth, and interpersonal connections, was evident in our findings, as was the association with healthy work environments and staff engagement—the foundation for positive patient outcomes. Nurse leaders must remove the barriers to relational, authentic, and visible leadership. Covering two geographically separate units, being inundated with meetings and tasks, or not having a frontline leader at all impacts clinical nurses' perceptions of leadership support. Making this case to senior leaders is imperative when decisions are being made about frontline leaders' scope and responsibilities.
Effective communication and meaningful recognition are practices we can all do, and structures are needed to support them. Regarding communication, you must get information first, which may be challenging, and share it in as many formal and informal ways as you can (verbal, written, posted, emailed, cascaded), with night supervisors on the same page. Shared governance structures can be effective not only for decision-making, but also communication. 12 If you think you've communicated enough, do it again. As a human resource colleague often implores, get the message out seven times in seven different ways.
Recognition is the same—there's never enough. Do you get tired of being recognized for your value? Of course not. Structured mechanisms include daily shout-outs, bulletin boards, “random acts of kindness” programs, DAISY awards, employee of the week/month, Nurses Week activities, thank-you cards, leader rounds, and numerous other ideas. Leaders must make recognition as important as any other responsibility in the job description. 13
Our obligation to teach and learn relational behaviors, authentic nurse leadership attributes, and healthy work environment standards and how to build and demonstrate them is another implication. Effective leadership development occurs through experiential learning, as well as didactic mechanisms. 14 This applies to aspiring leaders, clinical leaders, and formal leaders.
Our clinical nurses have spoken. The importance of relational competencies, caring behaviors, and visibility is evident. Relational leadership is even more critical as we continue to be challenged through our second year of the pandemic. This type of leadership alone isn't enough to create a healthy work environment for clinical nurses; nevertheless, it's required. We're all obligated to be present and lead with integrity, caring, and transparency. Leadership matters.
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Leadership strategies to promote frontline nursing staff engagement, nurse leader competencies: a toolkit for success, high-impact communication in nursing leadership: an exploratory study, are you a transformational leader, keeping the peace: conflict management strategies for nurse managers.
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Leadership styles in nursing, adapting leadership styles, impact of effective nurse leadership, elevating nursing values.
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Nourah alsadaan.
1 Jouf University, Sakaka, Saudi Arabia
2 Arab American University, Jenin, Palestine
3 Mansoura University, Mansoura, Egypt
Majed alruwaili, shaimaa ahmed awad ali, abeer nuwayfi alruwaili, gehan refat hefnawy, maha suwailem s. alshammari, afrah ghazi rumayh alrumayh, alya olayan alruwaili, linda katherine jones.
4 Charles Sturt University, Wagga Wagga, NSW, Australia
Nursing leadership is critical in facilitating and improving nurse performance, which is essential for providing quality care and ensuring patient safety. The aim of this study is to explore the relationship between nursing leadership and nurse performance by understanding the leadership behaviors and factors that motivate nurses to perform well. To study the factors that nurses believe motivate them to perform better, a systematic review was undertaken, correlating these factors to leadership behaviors/styles. The PRISMA guidelines were followed to identify relevant articles. After applying the selection criteria, 11 articles were included in the final analysis. Overall, 51 elements that influence nurses’ motivation to perform better were found and categorized into 6 categories, including autonomy, competencies, relatedness, individual nursing characteristics, relationships and support, and leadership styles/practices. It has been discovered that both direct and indirect nursing leadership behaviors affect nurses’ performance. A better understanding of the factors that motivate nurses to perform well and facilitating them in the work environment through leadership behaviors/styles can improve nurses’ performance. There is a need to increase research on nurse leadership and nurses’ performance in the current innovative and technologically integrated work environment to identify new factors of influence.
Nurses are essential resources in hospitals as they spend more time with patients than any other healthcare personnel. Therefore, they play a significant role in ensuring quality care and patients’ safety by improving their performance. Despite accounting for 50% of the global healthcare workforce, 1 there is a severe shortage of nursing personnel in almost all countries. Developed countries such as the USA need an additional 275 000 nurses from 2020 to 2030. 2 According to the International Council of Nurses, there is a need for 13 million nurses globally to fill the shortage gap in the future. 3
The shortage of nurses has resulted in an increasing workload for existing nurses, significantly affecting their work life and performance, which can have a direct impact on the quality of care delivered. 4 Nursing performance is influenced by cognitive, physical, and organizational factors. 5 Various factors such as high workloads, lack of technological support, 6 skills and competencies (eg, problem-solving ability, nursing informatics competencies), 7 communication skills and confidence, 8 commitment, 9 quality of work life, 10 job stress, 11 and motivation 12 can significantly influence nursing performance. It is interesting to observe that most of these factors are a part of leadership management, focusing on providing training and support and addressing the issues affecting nurses.
Quality leadership was identified to be one of the major factors for promoting behaviors among the nurses for exhibiting greater responsibility and physical activity. 13 Similarly, workplace incivility from supervisors was identified to be negatively related to nursing performance. 14 Nursing leadership behaviors play a crucial role in shaping nursing performance, thereby achieving the organizational goals of ensuring the delivery of quality care and achieving better patient outcomes. 15 - 17 Considering the nursing leadership theories, transformational and transactional leadership styles 18 , 19 and their impact on nurses’ satisfaction, burnout, and resilience have received lot of attention. 17 , 18 , 20 However, most of the studies investigated the leadership styles influence on the factors affecting the nursing performance, but very few studies have focused on the leadership factors influencing the nurses’ motivation to perform well. An attempt in this aspect was made in a study 21 through the systematic review, but it only included studies till 2006. However, major changes have been observed in the factors influencing nursing performance in the past decade. The use of the internet and telecommunication technologies have significantly changed the quality of work of nurses, and led to the new forms of remote practices such as telenursing. 22 Furthermore, advanced innovative technologies such as artificial intelligence, intelligent systems such as IoTs 23 , 24 have significantly contributed to the nursing practice. 25 , 26 Additionally, due to the sudden surge of patients caused by the recent Covid-19 pandemic, nurses have experienced heightened levels of burnout, 27 which has significantly affected nurses work-life balance and their performance. 28 , 29 Furthermore, the COVID-19 pandemic has rendered the nursing shortage a critical issue on a global scale, according to the ICN study report 2023. 30 There are issues including understaffing and low job satisfaction, as well as an aging nursing workforce and a lack of young individuals entering the profession. The report highlighted that nurses’ shortage has grown significantly from 30.6 million in 2019 after the pandemic began. Furthermore, it identified that key research from surveys and reviews in the past 3 years, after the emergence of Covid-19 pandemic, there is a significant increase in nurses burn-out. This has resulted in burn-out nurses either leaving their employment or reducing their work hours, which has led to additional burden of work, increasing levels of stress among the resilient working nurses. 30 Therefore, significant changes in the factors that influence nurses’ motivation to perform well might have occurred. Considering these developments, it is necessary to extend the review conducted in Brady Germain and Cummings, 21 to identify the new developments in the research arena. For that, the purpose of this study is to conduct a systematic review for examining the factors related to nurses’ leadership and nurses’ performance. To achieve this objective, the following research questions are formulated.
The protocol for this study is registered with PROSPERO (registration number: CRD42023387324), the registration date 15/01/2023.
Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines 33 was used for conducting the systematic review of recent literature and reporting the findings relating to nursing leadership attributes and nursing performance.
Various databases, including CINAHL, Cochrane, EMBASE, HealthSTAR, Medline, and PsychINFO, were utilized to search for relevant studies. The search terms “nursing performance,” “nurse motivation,” “nursing leadership,” and “nursing leadership behaviors” were combined using Boolean operators “AND” and “OR.” To improve search sensitivity, keywords from the identified studies were also used in the search process. Only studies published in English were considered. Additionally, studies published within the last 20 years were included to ensure the search was current and covered new literature since the previous study by 23. Therefore, those studies before 2003 are excluded. Inclusion and exclusion criteria, as presented in Table 1 , were applied for selecting studies. Figure 1 provides a detailed overview of the search strategy used to select studies.
Inclusion and Exclusion Criteria.
Inclusion | Exclusion |
---|---|
Experimental and quasi experimental studies that focus on nursing leadership and nursing performance | Opinion based articles; Studies that include nursing students as sample |
Qualitative studies and reviews on the subject with a rigorous systematic methodology | Studies that included nurses who work in outpatient and home settings |
PRISMA flow diagram.
Two methods were used to rate the methodological quality of the chosen studies. The PRISMA 31 methodological quality criterion, which contains 27 elements, was used to systematic reviews. TREND 32 was used to evaluate quasi-experimental studies. TREND 32 comprises 22 criteria. The last criterion received a “yes,” a “no,” or a “unclear” rating. The “yes” items were added up to create a total score for each study, which ranged from zero to the total number of items that were examined. Studies with low methodological quality were deemed to be omitted from the review if they received a score of less than or equal to 50% on the evaluated items. Studies were deemed to be of medium or high quality and included in the review if they scored more than 50% on the analyzed items.
Quantitative studies were the source of data, which encompassed details such as the author, publication year, research aim, sample size, methodology employed, independent and dependent variables, measurement criteria, reliability and validity of the measures, analytical techniques, and findings. The number of studies examined and the key conclusions were retrieved for systematic reviews.
Initially, 1632 articles were identified from different electronic databases, and 16 articles were identified through manual searching of journals, resulting in a total of 1648 articles. After removing 587 duplicates, 1061 articles were screened for titles and abstracts. Out of these, 984 articles were excluded based on title and abstract assessment, and 77 articles were selected for full-text reviews. After reviewing the full-text articles, 64 articles did not meet the inclusion criteria and were excluded. Finally, 13 articles were deemed eligible for quality assessment. Two articles did not meet quality criteria and were excluded resulting in 11 articles that are included in this review (See Figure 1 ).
Table 2 exhibits the attributes of the studies that were incorporated in this review. It can be observed that 6 studies were published recently (1 study in 2020, 3 studies in 2021, and 2 studies in 2022). Majority of the participants in most of the studies were females and were aged above 30 years with high work experience.
Summary of Study Characteristics Included in This Review.
Author | Study purpose | Study type | Sample | Measure of leadership/work factors | Measures of nurse performance | Instruments | Reliability and validity | Analysis | Outcomes | Level of evidence | Quality assessment |
---|---|---|---|---|---|---|---|---|---|---|---|
Kim and Sim | To analyze the effect of nursing leadership on nursing practice behaviors | Quantitative | N = 284; 270 F, 14 M; Average age = 42.9 years | Conditions for work effectiveness including access to opportunities, resources, information, and support. | Time spent on nursing care, self-efficacy; relationship between empowerment and self-efficacy | Conditions for Work Effectiveness–II; Caring Efficacy Scale; Manager’s Activities Scale; Nurse Activity Scale | Reported as satisfactory | Multigroup path analysis | Nursing leadership contributed to the empowerment and self-efficacy on practice behaviors; Nursing leadership contributed to the 46% of the variance in nursing practice behaviors overall. | Primary evidence/information from surveys | TREND Statement: 18/22 |
Caring efficacy | |||||||||||
El-Azim et al | To examine the structural relationship among clinical nurses’ communication ability, self-leadership, self-efficacy, and nursing performance | Quantitative | 168 nurses (145 staff nurses; 23 nurse managers); 157 F, 11 M; More than 70% participants >30 years | Action oriented strategies, self-reward strategies, constructive thinking | Nursing attitudes, nursing competency, application of nursing process, Leading communication, interpretation ability, self-expression ability, understanding others’ perceptions, nursing ethics, communicating with patients, knowledge of clinical skills | The questionnaire consisted 68 items identified from previous studies, including 9 items on demographic and general characteristics, 16 items on communication ability, 13 items on self-leadership, 16 items on self-efficacy, and 14 items on nursing performance. | Skewness and kurtosis, Cronbach alpha values reported | The error mean square root (RMSEA), the incremental fit index (RMR), the fit index (GFI), the comparative fit index (CFI), and the non-standard fit index (TLI) | Significant effect was identified in the relationship between communication ability and self-leadership; communication ability and self-efficacy. Nurses’ communication ability affected nursing performance through self-efficacy | Primary evidence/information from surveys | TREND Statement: 20/22 |
Ariani et al | To determine the relationship between head nurses’ leadership styles and nurses’ job performance | Quantitative | 110 staff nurses aged between 20 and 40 years | Transactional (Contingent rewards, management by exception) and transformation leadership (idealized influence, inspirational motivation, intellectual simulation, individual consideration) styles | Courtesy, respect, communication, comfort, responsiveness, team work, professionalism | Leadership Questionnaire; Nurses’ Performance Evaluation (Observation Checklist) | Cronbach’s alpha = 0.96; reliability value ( = .68, < .001) | Correlation analysis | No statistically significant relationship was found between leadership styles and nurses’ performance | Primary evidence/information from surveys | TREND Statement: 21/22 |
Fing et al | To determine the effect of servant leadership on nurses’ innovative behavior and job performance | Quantitative | 885 staff nurses | Ethical, humanistic, empathic, mutual benefit and service-oriented approaches | Nursing competency, application of nursing process, Leading communication, interpretation ability, self-expression ability | Servant leadership questionnaire; Innovative work behavior scale; Nurses’ Performance Evaluation questionnaire | Reported as satisfactory | Descriptive tests; correlation analysis; and linear and hierarchical regression analyses | Nurse managers’ servant leadership behaviors were statistically significantly related with the nurses’ innovative behaviors and job performances | Primary evidence/information from surveys | TREND Statement: 14/22 |
Wang et al | To analyze the link between supervisors’ transformational leadership and staff nurses’ extra-role performance as mediated by nurse self-efficacy and work engagement. | Quantitative | 280 nurses; 17 nurse managers; Women >70%; Mean age = 34 years | Inspirational motivation, Intellectual stimulation, Individualized consideration, Idealized attributes, Idealized behavior | Self-efficacy, work engagement, extra-role performance | Multifactor Leadership Questionnaire; self-constructed scale for self-efficacy and extra role performance | Reported as satisfactory | Path analysis; Structural Equation modeling (SEM) | Transformational leadership positively influenced work engagement and contributed to extra-role performance by improving elf-efficacy of nurses. | Primary evidence/information from surveys | TREND Statement: 19/22 |
Kül and Sönmez | To determine the effect of the leadership style of nurse managers on nurse performances and job satisfaction of staff nurses | Quantitative | N = 70 (nurse managers and staff nurses), predominantly female | Transformational, transactional, laissez-faire, democratic, autocratic styles | Low/high performance; recognizing patients’ needs and providing appropriate care and solutions | Generic Job Satisfaction Scale, self-developed questionnaire for nursing performance. | Reported as satisfactory | Correlational analysis | All leadership styles were significantly correlated with job satisfaction and nursing performance; Only transformational, transactional, and democratic leadership styles were significantly correlated with nursing performance. | Primary evidence/information from surveys | TREND Statement: 14/22 |
Ryan and Deci | To examine the influence of entrepreneurial leadership on nurses’ innovation work behavior and its dimensions. | Quantitative | 273 nurses; 80% F, 20% M; Average age = 33 years (range: 20-58 years) | Including innovation, driving innovation, risk-taking, passion for work | Idea exploration, idea generation. idea championing, idea implementation | Innovative work behavior questionnaire; Entrepreneurial Leadership questionnaire | IWB (α = .92) | Confirmatory Factor Analysis and Correlations | Entrepreneurial leadership had a significant positive impact on nurses’ innovation work behavior and most strongly improved idea exploration, followed by idea generation, idea implementation, and idea championing. | Primary evidence/information from surveys | TREND Statement: 20/22 |
Salanova et al | Analyze the impact of work environment, nurses’ performance, behavior, problem-solving skills, and transformational role on sustainable nursing leadership | Quantitative | N = 205 (118 nurse managers, 54 nurses, 12 director nurses, 21 methodologist nurses); 196 F, 9 M; 90% >30 years | Knowledge and awareness | Caring and support, monitoring and controlling, planning and scheduling | Self-developed questionnaire | Reported as satisfactory | Correlation analysis, and multiple linear regression analysis. | Behavior and problem-solving, positively contributed to nursing leadership; Work environment and performance nurse manager did not positively contribute to nursing leadership; transformational ability majorly contributes to the sustainability of nursing leadership. | Primary evidence/information from surveys | TREND Statement: 16/22 |
Bagheri and Akbari | To analyze the effect of the leadership on nurses’ performance | Quantitative | N = 66; 46 F, 20 M; 68% >40 years | Paternalistic leadership, laissez-faire leadership | Complying with standards, decision-making, ability to accept criticism and suggestions, caring and attentive | Self-developed questionnaire | Reported as satisfactory | Univariate analysis, bivariate analysis, and multivariate analysis | Paternalistic leadership style was identified to be dominant than laissez-faire leadership in improving the nursing performance. | Primary evidence/information from surveys | TREND Statement: 17/22 |
Gupta et al | To examine the relationship between nurse managers’ transformational leadership and nurses’ job performance | Quantitative | N = 792 (73 nurse managers, 719 nurses) | Idealized influence, inspirational motivation, intellectual simulation, individual consideration | Self-efficacy, work engagement, psychological safety | Transformational leadership questionnaire; Self-developed questionnaire | Reported as satisfactory | Correlation analysis | Positive correlation existed between transformational leadership, psychological safety, and job performance | Primary evidence/information from surveys | TREND Statement: 19/22 |
Leitch et al | To explore leadership factors that influence nurse performance and particularly, the role that nursing leadership behaviors play in nurses’ perceptions of performance motivation. | Systematic review | Eight studies were included in the review | Autonomy, working relationships, managing resources, individual consideration, caring attitudes | Nurses’ perceptions on performance such as empowerment | N/A | Quality Assessment and Validation Tool for Correlational Studies, Effective Public Health Practice Quality Assessment Tool, Critical Appraisal Skills Program Tool | Descriptive analysis | Nursing leadership behaviors were found to influence both nurses motivations directly and indirectly via other factors; autonomy, work relationships, resource accessibility, nurse factors, and leadership practices; | Secondary/Filtered information | PRISMA:22/27 |
Focusing on the leadership styles, 3 studies considered the effect of different leadership styles on nursing performance, 2 studies exclusively focused on transformational leadership, one each on sustainable leadership, entrepreneurial leadership, and servant leadership. There were 10 studies that have adopted quantitative approach of survey in data collection, and different analysis techniques were utilized in these studies. Only one systematic review was included that focused on the leadership attributes and nursing performance.
Theories in research provides a rationale for developing hypothesis and testing the relationship between the variables, 44 and therefore it is important that the research studies should be guided by theoretical framework or a model that either confirmation of existing theory or generating new theories. Ten out of the 11 studies in this review were guided by a theoretical framework or a model. Six studies 33 - 37 ,45 in this review adopted leadership theories or developed a model for testing the leadership attributes on nursing performance. Social exchange theory and self-determination theories were used in Kül and Sönmez, 38 supporting the role of servant leadership in developing the innovative behavior of nurses (guided by social exchange) and motivating them in improving their performance by developing autonomy, competence and relatedness (self-determination theory: extrinsic motivation from leaders leading to intrinsic motivation among nurses). 39 Another study conducted by Salanova et al 40 emphasized the significance of social interactions in the work environment in improving self-efficacy by adopting social cognitive theory, where self-efficacy is considered as the primary personal resource, and transformational leadership as contextual resource for motivating nurses. In extending the leadership theories, another study 41 linked it with Innovative work behavior theory.
This theory contends that while functional competences give entrepreneurial nursing leaders the ability to inspire nurses to take innovative action while providing care, personal competencies enable them to establish an innovative vision. This builds confidence and commitment to adopting new ideas. 42 , 43 Wang et al 37 argued that leadership is a position that can be achieved by gaining skills, which contradicts leadership theories that suggest some people are born leaders. This also contradicts psychological theory that women have low aggressiveness and avoid leadership positions 46 , 47 However, recent studies focus on theories relevant to changes in the nursing industry, including the introduction of innovative technologies and new business models such as gig economy and eHealth. Many frameworks continue to focus on leadership styles such as transformational and transactional styles and relevant attributes that have been extensively researched over the past few decades. 21 However, new leadership attributes such as nursing informatics leadership, in light of growing influence of technology and industry policies in the quality care sector, have been neglected.
Twenty-two distinct measurement instruments were employed to evaluate the various factors that influence nursing performance in relationship with nursing leadership attributes. Five studies used questionnaires developed by authors for measuring nurses’ performance in relation to different aspects such as motivation, engagement, self-efficacy, performance, problem solving skills, and job satisfaction. Multifactor leadership questionnaires or its components were used in 3 studies focusing on different leadership styles and their impact on nursing performance as a part of the study model designed by respective authors. 34 , 35 , 40 Other major instruments used for measuring nurses’ performance related attributes include Caring Efficacy Scale, nurses’ activity scale, 45 Nurses performance evaluation checklist, 34 , 38 Innovative work behavior scale, 38 generic job satisfaction scale, 35 and innovative work behavior questionnaire. 41
A total of 51 different factors that affected the nurses’ performance were identified from the studies included in the review ( Table 3 ). These factors were grouped into 6 categories including autonomy, competencies, relatedness, individual nurse characteristics, relationships and support, and leadership practices.
Factors Affecting Nurses’ Performance.
Leadership factors | Findings | Work factors | Findings | Studies |
---|---|---|---|---|
Autonomy: Behaviors that foster or create autonomy, confidence among nurses, empowerment | Positive | Innovative behavior, competency, application of nursing process, Leading communication, interpretation ability, self-expression ability | Positive | Ariani et al |
Time spent on nursing care, self-efficacy | Positive | Manojlovich | ||
Nursing attitudes, application of nursing process, competency, Leading communication, interpretation ability, self-expression ability, understanding others’ perceptions, nursing ethics, communicating with patients, knowledge of clinical skills | Positive | Kim and Sim | ||
Competencies: Skills that support nurses management and improve their performance | Positive | Idea exploration, idea generation, idea championing, idea implementation | Positive | Kül and Sönmez |
Caring, supportive, monitoring and controlling, planning and scheduling | Positive | Ryan and Deci | ||
Complying with standards, decision-making, ability to accept criticism and suggestions, caring and attentive | Positive | Salanova et al | ||
Self-efficacy, work engagement | Positive | Bagheri and Akbari | ||
Relatedness: relationship between nurses and nurse managers | Not Significant | Courtesy, respect, leading communication, comfort, responsiveness, team work, professionalism | Not Significant | El-Azim et al |
Individual nurse characteristics | Positive | Extra-role performance | Positive | Fing et al |
Psychological safety | Positive | Bagheri and Akbari | ||
Relationships and support | Positive | Caring, supportive, monitoring and controlling, planning and scheduling | Positive | Ryan and Deci |
Leadership styles/practices | Positive | Providing training and support, providing rewards, Adopting cooperative culture | Positive | Wang et al |
Treating co-employees as family members, letting nurses to make their own decisions | Positive | Salanova et al | ||
Humanistic, empathic, mutual benefit and service-oriented approaches | Positive | Ariani et al | ||
Driving innovation, risk-taking, passion for work | Positive | Kül and Sönmez |
Three studies 33 , 38 , 45 examined the influence of autonomy related factors on nurses’ performance. Manojlovich 45 identified that strong nursing leadership behavior can contribute to the empowerment and self-efficacy on practice behaviors of the nurses, indicating that nursing leaders should provide more access to structural empowerment factors for nurses and exhibit unit-level nursing leadership. Kim and Sim 33 suggest that utilizing action-oriented and self-reward strategies, along with constructive thinking, can improve self-efficacy and empower individuals, leading to a significant improvement in their performance.
However, it is also observed that nursing performance can be affected by their communication abilities, indicating that in developing autonomy, communication skills play a significant role. Kül and Sönmez 38 identified that servant leadership attributes, such as being humanistic, empathetic, mutually beneficial, and service-oriented, can empower nurses to develop innovative behavior, which can improve their job performance. Innovative behaviors reflect an autonomy in nurses’ attitudes, where they autonomously take decisions in developing new ideas and new ways of delivering care, thereby improving the performance.
Four studies 37 , 36 , 41 , 48 examined the influence of competencies related factors on the nurses’ performance. Few of these studies reflected new approaches in leadership and their impact on new areas of performance. For instance, Bagheri and Akbari 41 found that entrepreneurial leadership has positively influenced nurses’ innovation work behavior such as ideas exploration, generation, implementation, and championing, which can improve the overall performances and can support the achievement of organizational goals such as sustainability. Similarly, by creating a positive work environment and effectively managing resources and transformational leadership practices, nurse managers can significantly improve sustainability of nursing leadership. Moreover, Fing et al 36 found that competencies such as treating employees like family members, guiding them, and letting them make independent decisions have led to improvements in several areas that can impact nurses’ performance. These improvements include decision-making, the ability to accept criticism and suggestions. 36 Wang et al 48 found that leaders’ skills, such as idealized influence and intellectual stimulation, have a significant positive impact on nurses’ self-efficacy and work engagement.
Relatedness reflects how the nurse managers relate them to nurses and vice versa, which is reflected in their behavior toward each other. The study conducted by El-Azim et al 34 was the only study that did not find a significant statistical relationship between nursing leadership styles and nurses’ performance.
Two studies have identified individual nursing characteristics related to nurses’ performance. The interest of nurses’ in taking up extra roles in addition to the existing roles supported by the nurse managers supported by transformational leadership practices through increased work engagement. 40 The findings of this study indicated that through supportive leadership practices, extra-role performance can be enhanced which in turn increases hospital efficacy. Wang et al 48 identified that psychological safety (a belief that nurses won’t be punished or humiliated for sharing ideas, concerns, and issues) could effectively improve nurses’ performance.
Wang et al 37 assessed the impact of nursing performance on nursing leadership along with other variables. They found that a caring and supportive work environment can positively affect nurses’ behavior and performance, and in turn, nursing leadership. This emphasizes the need for support from nursing leaders. 37
Although leadership practices were considered in most of the studies, significant approaches can be analyzed from 3 studies. Firstly, as discussed in the autonomy section, servant leadership approaches, such as humanistic, empathic, mutual benefit, and service-oriented approaches, can improve nurses’ competencies and skills, especially their ability to express themselves, communicate, and apply innovative ideas. Secondly, both transformational and transactional approaches, such as motivation, support, contingent rewards, and intellectual stimulation, can improve nurses’ satisfaction levels and job performance. 35 Thirdly, paternalistic leadership practices, such as treating nurses as family members, and laissez-faire practices, such as enabling nurses to make independent decisions, were identified as improving nurses’ performance. However, paternalistic approaches were found to be more influential than laissez-faire approaches. Fourthly, entrepreneurial leadership practices, such as driving innovation, risk-taking, and passion for work, were identified as promoting innovative behavior among nurses, which can improve their performance.
This study mainly focused on examining the link between nursing leadership and nurses’ performance by assessing the factors that nurses believed had an impact on their motivation to perform well; and the leadership behaviors that correlate with nurses’ performance. There has been a significant rise in the identification of number of factors that nurses perceive to be influencing their performance in the recent literature. This study has identified 51 such factors from research studies published since 2005, compared to a study conducted by Ronquillo et al 23 which included studies from 1995 to 2006, identifying 25 factors. This development indicates that significant progress can be observed in the research related to nurses’ leadership and nurses’ performance. One of the interesting findings in the review is that most of the studies (10 out of 11) were quantitative and adopted survey strategy for data collection; and only one study adopted systematic review approach, indicating the gaps in adoption of different methodological approaches in the research, which can contribute to diverse findings.
Most of the previous studies adopted social theories and the self-determination theory in assessing the relationship between nursing leadership and nurses’ performance. As a result, few studies mainly focused on the nurses’ approaches in providing quality care through social interaction, rather than on their personal attributes such as satisfaction, quality of life, and motivation. However, some studies attempted to develop theoretical models, 34 , 35 , 40 indicating the emergence of various constructs and relations between nursing leadership and nurses’ performance. One of the effective qualities of leaders is promoting autonomy among the team and making them self-reliant by developing skills and competencies to improve overall processes. Accordingly, from the findings ( Table 3 ), it was observed that the majority of the factors identified were in relation to leadership practices that focused on promoting autonomy and competencies among nurses
In the past few years, significant developments can be observed in the adoption of Industry technologies such as the Internet of Things, Artificial Intelligence, Cloud computing, block chain technology etc., 49 - 52 giving rise to new form of leadership such as nursing informatics leadership. 53 , 54 These developments can influence various factors within hospital settings, including organizational culture, workload, motivation, values in hospital settings that can directly or indirectly influence nursing performance. However, no studies were identified in this review which considered these developments in identifying the factors that influence nurses’ performance. Studies reviewed indicated that nursing leadership can influence autonomy, 33 , 38 , 45 relatedness, 34 competencies, 36 , 37 , 41 , 48 individual characteristics, 40 , 48 and relationships and support, 37 as perceived by nurses influencing their motivation to perform well. In addition, leadership practices were identified to be nurses’ abilities to perform well. Furthermore, leadership behaviors that support autonomy, inclusivity, transformation (improving skills, innovation abilities, and competencies), and staff prioritization (caring, paternalistic behavior, empathy) can result in high nursing performance. 33 , 38 , 45 It is important that nurse leaders share organizational goals to encourage staff, offer suggestions, and receive feedback on innovative practices for achieving goals in a cooperative and supportive work culture. The studies reviewed suggest leadership plays a crucial role in influencing nurses’ performance in various areas, such as innovation, decision-making, and work engagement. 36 , 37 , 41 , 48 Furthermore, new approaches to leadership, such as entrepreneurial leadership and transformational leadership practices, can positively impact nurses’ performance and support the achievement of organizational goals such as sustainability. 41 Therefore, it is important for nurse managers to continuously develop their leadership skills and create a positive work environment that supports nurses’ ability to perform well. 36 By doing so, nurse managers can help to create practice environments that promote nurses’ ability to perform their roles effectively, thus enhancing overall nursing performance.
While one study included in the review did not find any significant statistical association between nursing leadership styles and nurses’ performance, it suggested that further research is needed to better analyze the relationship between nursing leadership and nurses’ performance by adopting relatedness factors in the areas of advanced leadership approaches and providing performance appraisal. 34 This highlights the importance of considering relatedness factors in nursing leadership to support nurses’ performance and promote positive relationships between nurse managers and nurses.
The results of Salanova et al 40 study highlight the significance of nurse managers adopting transformational leadership practices to increase nurses’ interest in taking up extra roles, which can lead to improved hospital efficacy. Additionally, promoting psychological safety in the workplace can create a supportive work environment that encourages open communication and enhances nurses’ performance. 48 This indicates the nurses should have enough freedom with nurse managers for sharing their opinions without any hesitation or fear, which may benefit both of them.
Therefore, nursing leadership has a significant impact on nurses’ perceptions of the factors that influence their motivation to perform. This impact can be both direct and indirect. Therefore, it is essential to have competent nursing leaders to create practice settings that can foster nurses’ capacity to succeed. In other words, the link between nursing leadership and nurses’ success is critical, and it is necessary to prioritize leadership development in the nursing profession to achieve optimal patient outcomes.
As observed from the recent report by ICN, 30 the lack of strategic and systematic approach by the employers and policymakers is one of the key challenges associated with rising nursing problems. In this context, it may be implied that effective leadership approaches coupled with systematic management of nursing resources could be one of the effective ways to improve nursing performance, retention, and reduced burn-out rates. Accordingly, apart from the patient-related aspects, personal, co-worker, organizational, and societal related factors were identified to be the significantly contributing factors of nurses’ burn-out during the pandemic, 55 highlighting the issues with nurses’ leadership and organizational/employer approaches. In this context, a systematic review on interventions to reduce occupational stress and burn-out, 56 observed that the interventions were effective when they focus at individual level and organization directed, implying the strategic and systematic approach adopted by the employers and led by nursing leaders, with an individualized focus, signifying the relevance of transformational, motivational, and supportive leadership styles. For instance, spiritual intelligence among nursing leaders was identified to be influencing nursing managers’ competencies in managing stress and burn-out, 57 and similar strategies could be directed by employers to effectively manage nursing resources. Such streamlined approaches may be effective in not only improving nurses’ performance, but also in addressing the challenges such as nurses’ burn-out, retention, and increasing stress in the post-pandemic era.
The findings from this review supports a theoretical model ( Figure 2 ) on factors that influences nurses’ motivation to perform well, which may be tested and evaluated in future research. Analyzing published research till date in this review has suggested that leadership practices that support autonomy, competencies, and relatedness through inclusive approaches reflect that nurses’ contributions are valued and this process resulted in increased motivation of nurses to perform well. In addition, leadership practices that support innovation (entrepreneurial), and cooperative culture (transformational) were identified to be more influencing in improving nurses’ motivation to perform better. Although, different leadership practices and their relationship with nurses’ performance were investigated, significant changes have been observed in the nursing work environment in the past few years. The introduction of innovative technologies and business models, such as the gig economy and online health services, is among the many changes. These changes can lead to new leadership practices and new factors that influences nurses’ performance, such as informatics competencies and skills, remote work culture. These are some areas that future researchers can investigate to identify new leadership practices and the factors that influence nurses’ performance. Furthermore, sustainability has become a core component of all organizations, including healthcare. Therefore, it is important to examine leadership behaviors that can have an impact on nurses’ abilities to help achieve sustainable organizational goals. Furthermore, unexpected disasters such as the recent Covid-19 pandemic has significantly increased the burden on nursing care. Leadership practices in such a highly demanding workload environment and their impact on nurses’ abilities to provide quality care and achieve better patient outcomes could be examined. Finally, it is evident from the review that most of the studies have adopted quantitative methods. Diverse methodological framework adoption can contribute to the quality of research. Therefore, future researchers should focus on adopting other frameworks such as qualitative, and mixed methods in conducting the research.
Proposed theoretical model.
Nursing performance is a key factor influencing the sustainability of nursing leadership. 37 Therefore, nurse leaders must adopt various leadership practices and behaviors that improve nursing performance, especially those that increase nurses’ motivation to perform better. Leadership practices that encourage employees’ motivation can influence organizational practices and goals. 58 As nurse leaders carry huge workloads, their work effectiveness can be affected, 59 which create barriers and challenges in achieving optimal nursing performance and ultimately providing high-quality care. Addressing nurse leaders’ workload is therefore necessary to enhance their ability to influence nurses and improve overall nursing performance.
This review has a few potential limitations. It can be observed that 10 out of the 11 studies reviewed adopted quantitative methods, reflecting the limitation of including diverse methodological studies. Furthermore, reporting bias may exist as published studies tend to over-report positive findings. Many studies used self-designed scales to measure nurses’ performance, and others used different tools, limiting the validity and generalizability of findings. Most of the studies in this review are cross-sectional correlation studies and may be prone to bias 44, but they are helpful in examining the relationship between nursing leadership practices, behaviors, and nurses’ performance, which is the main purpose of this study.
Providing quality care and ensuring patients’ safety are fundamental goals for all healthcare organizations. Since nurses are the primary healthcare providers who spend a significant amount of time with patients delivering care and services, they have a crucial role in achieving these objectives. Nurse leaders who manage the nursing resources are the key personnel who are responsible for overseeing the quality of care and patients’ safety, and therefore they need to encourage nurses’ in better understanding the patients’ needs and values. Strong nurse leaders are effective in implementing evidence-based practices to ensure that these objectives are achieved, as research showed that nursing leadership can both directly and indirectly influence nurses’ performance. The present review has identified 51 factors that nurses categorize under 6 domains, which they believe motivate them to perform effectively. These included autonomy, relatedness, competencies, individual nurse characteristics, relationships and support, and leadership practices/styles. Comprehending these actors is essential and necessary for nurse leaders to promote quality of care and to achieve organizational goals such as sustainability, growth and innovativeness. Therefore, nurse leaders should strive to understand and identify the factors that motivate nurses to perform well and accordingly should address/facilitate these factors through their behavior or leadership styles.
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding: The author(s) received no financial support for the research, authorship, and/or publication of this article.
Ethical Approval: Our study did not require an ethical board approval because systematic reviews generally do not need ethics committee or institutional review board approval,
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Background: Nursing leadership plays a vital role in shaping outcomes for healthcare organizations, personnel and patients. With much of the leadership workforce set to retire in the near future, identifying factors that positively contribute to the development of leadership in nurses is of utmost importance.
Objectives: To identify determining factors of nursing leadership, and the effectiveness of interventions to enhance leadership in nurses.
Design: We conducted a systematic review, including a total of nine electronic databases.
Data sources: Databases included: Medline, Academic Search Premier, Embase, PsychInfo, Sociological Abstracts, ABI, CINAHL, ERIC, and Cochrane.
Review methods: Studies were included if they quantitatively examined factors contributing to nursing leadership or educational interventions implemented with the intention of developing leadership practices in nurses. Two research team members independently reviewed each article to determine inclusion. All included studies underwent quality assessment, data extraction and content analysis.
Results: 49,502 titles/abstracts were screened resulting in 100 included manuscripts reporting on 93 studies (n=44 correlational studies and n=49 intervention studies). One hundred and five factors examined in correlational studies were categorized into 5 groups experience and education, individuals' traits and characteristics, relationship with work, role in the practice setting, and organizational context. Correlational studies revealed mixed results with some studies finding positive correlations and other non-significant relationships with leadership. Participation in leadership interventions had a positive impact on the development of a variety of leadership styles in 44 of 49 intervention studies, with relational leadership styles being the most common target of interventions.
Conclusions: The findings of this review make it clear that targeted educational interventions are an effective method of leadership development in nurses. However, due to equivocal results reported in many included studies and heterogeneity of leadership measurement tools, few conclusions can be drawn regarding which specific nurse characteristics and organizational factors most effectively contribute to the development of nursing leadership. Contextual and confounding factors that may mediate the relationships between nursing characteristics, development of leadership and enhancement of leadership development programs also require further examination. Targeted development of nursing leadership will help ensure that nurses of the future are well equipped to tackle the challenges of a burdened health-care system.
Keywords: Interventions; Leadership; Nursing workforce; Systematic Review.
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S'thembile Thusini
MSc Student, Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care, King's College London
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Julia Mingay
Lecturer, Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care, King's College London
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Leadership in today's NHS, either as a leader or follower, is everybody's business. In this article, an MSc student undertaking the Developing Professional Leadership module at King's College London describes two leadership models and considers their application to two dimensions of the NHS Healthcare Leadership Model: ‘Engaging the team’ and ‘Leading with care’. The author demonstrates the value of this knowledge to all those involved in health care with a case scenario from clinical practice and key lessons to help frontline staff in their everyday work.
The Ely inquiry into the systematic brutal treatment of patients in a Cardiff mental institution was the first formal inquiry into NHS failings ( Department of Health and Social Security, 1969 ). Since that time there have been more than 100 inquiries with inadequate leadership persistently identified as a major concern ( Sheard, 2015 ). National responses have included the NHS Healthcare Leadership Model, delivered by the NHS Leadership Academy and its partners (2013) . A range of online and face-to-face programmes aim to increase an organisation's leadership capacity by developing leaders who pay close attention to their frontline staff, understand the contexts in which they work and the situations they face and empower them to lead continuous improvements that enhance patient outcomes and safety ( NHS Leadership Academy, 2013 ).
At King's College London, ‘Developing Professional Leadership’ is a core module of the Advanced Practice (Leadership) pathway. The module critically appraises theoretical and professional perspectives on leadership and supports participants to take up leadership roles with attention to ethical practice. Both national and college leadership activities promote an understanding of vertical transformational leadership (VTL) and shared leadership (SL).
VTL is a hierarchical leadership model that describes an individual leader who, through various influences and mechanisms, elevates himself or herself and followers towards self-actualisation ( Pearce and Sims, 2000 ). VTL values collaboration and consensus, integrity and justice, empowerment and optimism, accountability and equality, and honesty and trust ( Braun et al, 2013 ). A vertical transformational leader inspires others by interpreting complex data, creating a vision and formulating a strategy for its attainment ( Avery, 2004 ). They aim to create an organisation that is agile, responsive, open to learning and future ready through innovation and creativity. They do this by appealing to followers' emotions and internal motivations, and by building rewarding relationships and raising morale. They use delegation, consultation and collaboration to engage followers but retain power so that responsibility and accountability for a vision and its strategy rests with the leader ( Avery, 2004 ).
Behaviours associated with this leadership style have been classified by Avolio et al (1991) as the four ‘I's: idealised influence, individualised consideration, inspirational motivation, and intellectual stimulation:
Tse and Chiu (2014) have advised that leaders adopt a balanced approach to the use of the four Is that is contingent upon their followers' orientation. For example, if group cohesion is required then idealised influence and inspirational motivation are appropriate leader behaviours. However, if greater creativity is needed from staff, then a leader is advised to exhibit individual consideration and provide intellectual stimulation. Conversely, mismatching leadership behaviour to follower orientation can have detrimental effects. For example, providing intellectual stimulation with high expectations but offering insufficient individualised consideration.
During times of large-scale dramatic organisational change an effective vertical leader is necessary for recalibrating and reviving an organisation ( Binci et al, 2016 ). They can provide clarity, motivation and empowerment. There are several examples of positive VTL outcomes in NHS trusts that have managed to improve their Care Quality Commission ratings. This was achieved through measures to revive cultures and empower staff with open communications and active support ( Health Foundation, 2015 ). Critics argue that VTL dependence on a single figure can be futile for an organisation, especially if the individual is prone to dysfunctional behaviour ( Wang and Howell, 2012 ). In response, an ‘authentic leader’ is proposed ( Jackson and Parry, 2011 ); this is someone with a ‘high socialised power orientation’, who is humble, modest, deflects recognition for achievements, who celebrates the team, and exhibits vertical and shared leadership behaviours. Through self-awareness and reflecting on actions a VTL leader can exhibit authentic leadership behaviour.
VTL overlaps other leadership approaches including authentic, servant, charismatic, inspirational and visionary ( Avery, 2004 ). What often differentiates VTL is its motivation or focus, which is typically on achieving organisational goals. VTL is also associated with pseudo-transformational and transactional leadership. The former is a dysfunctional form of charismatic leadership, characterised by narcissistic behaviours associated with dictators and sensational political and corporate leaders. Transactional leadership is practised by positional managers whose job it is to set expectations and engage in corrective or autocratic measures that aim to maintain efficiency. Transformational leaders do utilise some transactional methods to achieve goals and the two leadership styles can be complementary. However, VTL is two-way leadership with follower influence whereas transactional leadership represents one-directional hierarchical leadership.
SL is a non-hierarchical leadership model that describes leadership that emerges within a group, depending on the context and skills required at a given time ( D'Innocenzo et al, 2016 ). SL values openness and trust, engagement and inclusiveness, reciprocity and fluidity, democracy and empowerment, and networking and support ( Jameson, 2007 ). Shared leaders are peers who possess no authority over the group outside the context of their shared contribution. Individual leadership is de-emphasised and a vision and its strategy are created and owned by the group. Open discursive engagement is favoured for mutual sense making through the pooling of diverse skills, knowledge and experience. SL is dynamic, multidirectional and collaborative. Power is shared so that responsibility and accountability for a vision and its strategy rests with the group ( Avery, 2004 ).
SL is often associated with, but different conceptually from, co-leadership, distributed leadership, and self-managing teams. Carson et al (2007) suggested that these all lie on a continuum with co-leadership at one end and shared leadership at the other. Participation, consultation and delegation are used in SL as are the four Is of transformational leadership. SL has been described as a type of group transformational leadership as transformational behaviours within a shared leadership model achieve similar results to VTL ( Wang and Howell, 2012 ). SL necessarily exists in organisations such as the NHS where different professional groups with their own leadership structures need to collaborate. Transforming a culture through shared leadership requires patience and investment. It is an iterative process involving cycles of learning and reflection that require trust, personal and professional maturity, and organisational support.
SL leadership behaviours can become widespread within teams, lessening their dependence on one leader and the potential effects of rogue single leaders ( The King's Fund, 2011 ). This is vital in environments where problems are increasingly complex and leaders are required to possess multiple problem-solving skills. Cost efficiencies can result from diminishing hierarchical leaders' workloads and a consequent reduction in their posts among highly skilled cohesive groups ( Tse and Chiu, 2014 ). Critics argue that SL efficiency is influenced by group dynamics, which may be prone to relationship conflicts that lead to decision paralysis ( Pearce and Sims, 2000 ). Additionally, the emergence of a vertical leader who could manipulate the workforce for political or corporate gain may be an unintended consequence of SL.
Both VTL and SL are moderated by internal and external factors. VTL is influenced by levels of trust, follower receptiveness, personality traits, task complexity and urgency. Stress and burnout can lessen leadership benefits while trust can enhance performance outcomes ( Robert and You, 2018 ). SL is moderated by trust, time, group size and cohesion, skill mix, confidence, task complexity and interdependence ( Nicolaides et al, 2014 ). Trust, sufficient time, a balanced skill mix and group cohesion have a positive influence, while task complexity, especially at formative stages, hinders effective SL.
The two approaches are complementary. During the formative stages of shared leadership, a vertical leader is crucial to guide and sustain shared leadership. Some final decisions will need to rest with the hierarchical leader. As the team gains confidence, a vertical transformational leader's role evolves to consultant, mentor, facilitator and, at times, recipient of group leadership. A significant body of evidence associates VTL and SL with positive individual, group and organisational outcomes ( Wang and Howell, 2012 ; Nicolaides et al, 2014 ; D'Innocenzo et al, 2016 ). VTL predominantly influences individual and organisational outcomes while SL is more influential at the group and organisational levels. Table 1 summarises some of the differences between the approaches, although they share much more in common.
VTL | SL | |
---|---|---|
Power structure | Hierarchical | Non-hierarchical |
Vision and strategy | Responsibility of the leader | Responsibility of the group |
Uses | Large scale or sudden change | Ongoing development and change |
Primary benefits | Individual and organisation | Group and organisation |
Leadership is a dynamic process involving collective values, behaviours and resources. Followers play a pivotal role in attributing and sustaining leadership. ‘Followership’ is more than just being an employee and involves characteristics and behaviours that an individual exhibits in relation to their leaders ( ). For example, being obedient and subordinate while being prepared to challenge constructively and act proactively to support problem-solving processes. In public service, the status of an individual can change from follower to leader quite regularly, requiring all to play a part. VTL and SL can support ‘engaging the team’ and ‘leading with care’, two of nine dimensions in the NHS Healthcare Leadership Model ( ). These two dimensions form the basis of the leadership model and are closely linked since engaged teams are a product of caring leadership. However, it is useful to consider them independently to understand their relationship to VTL and SL.
Currently there is an urgency to engage frontline staff and increase leadership capacity to promote patient safety and organisational development ( ). This is not new. In 1998, Merkens and Spencer deemed follower engagement and the development of shared leadership necessary for an organisation's survival. Change is now a constant feature of NHS cultures in which leaders must instigate service re-organisation and support staff through periods of flux. They need to be able to reach out to all parts of a system, to remain present and involved in change processes, and embed improvement cultures while ensuring consistently high levels of compassionate care ( ). This can be achieved only if they also champion the full engagement of their staff and other key stakeholders in improvement methodologies. Engagement is a product of trust, inspiration, motivation, empowerment and the alignment of visions and values ( ). It can be fostered through VTL or SL and use of the four Is. Team engagement is critical for promoting shared leadership ( ). Complacency must be avoided and potential barriers to engagement identified and managed.
define dengaging leadership as ‘near’ leadership: leaders who show genuine concern, honesty, consistency, accessibility and act with integrity. referred to authentic leaders who demonstrate self-awareness, accept ownership and responsibility for themselves and act with no hidden intentions or agendas. demonstrated how authentic transformational leadership enhances group ethics and develops follower moral identity and moral emotions. In turn, this can foster collective leadership because authentic leaders naturally lay a foundation of trust for others to strive toward similar ends. Collective leadership helps to distribute and disseminate change ( ). Engaged teams feel valued and empowered and their members can independently undertake additional tasks out of empathy, care and compassion for others ( ). Collective leadership reflects qualities of shared leadership. It needs to be carefully nurtured and supported by an organisation to avoid disengagement from change processes. Support, care and compassion among employees must not be overlooked.
Engaged teams can harness the negotiation, conflict resolution, problem-solving and leadership skills of individual members. Organisations become more resilient and can deal with complexity swiftly and efficiently, preventing and managing crises and sustaining organisational development by spreading transformational attributes from a single leader to the collective ( ).
A person's values and corresponding behaviours influence their leadership style more than their competencies ( ). They set the tone for an organisation's culture, whether leadership is conveyed with care or not, and therefore the ways in which staff and patients are treated. Although values are difficult to measure, their essence is detectable in an organisation's culture and in a leader's focus. Leading with care through inclusive, supportive and empowering leadership was found to be crucial by in a study of behavioural outcomes in the NHS. There are important lessons from the most recent NHS Staff Survey in these respects. Although managerial responsiveness to staff wellbeing has improved in recent years, staff engagement, including their ability to contribute to improvements and their sense of being valued by managers, has decreased slightly ( ). Supporting documentation argues that NHS trusts need to give staff the skills, freedom and responsibility necessary to improve care, enhance motivation by focusing on values of quality care for patients, and build transparency and fairness across the organisation to generate high trust cultures that empower staff to contribute to decisions that affect them ( ).
Through individual consideration, inspiration, motivation and intellectual stimulation, VTL demonstrates caring leadership attributes such as honesty, fairness, integrity and support ( ). Benefits include improved wellbeing and job satisfaction for individual staff, and enhanced group identity, cooperation and cohesion ( ). Followers are inspired to see new possible futures and the means to achieve desired outcomes with the confidence to act. The status quo is questioned, problems are reframed and creative problem-solving occurs. Engaged, intelligent followers who are ready to act through self-leadership are demonstrating characteristics of shared leadership ( ). This emphasises the complementarity and overlap of VTL and SL as active and effective followership and leadership can result from these internal and external motivations.
Although leadership models can seem quite distant and academic, nurses need to understand their implications for their professional lives, whether they are leaders or followers. The scenario in provides an example of collective or shared leadership with which the first author was involved during a clinical placement.
VTL and SL are both appropriate in healthcare contexts and can be complementary under the right circumstances. The key is being able to recognise appropriate opportunities to develop and utilise each as either a leader or follower ( Binci et al, 2016 ). Familiarity with the models, their methods and uses are important in these respects. It is equally important to recognise and engage in any cultural change that may be necessary for leadership to be effective. Transformational change does not have to be revolutionary or top-down. Minor changes at the frontline can deliver significant benefits if team members are engaged and led with care.
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Introduction, course reflection.
Nurses are essential members of society today because they promote health, educate the public and patients on how to avoid injuries and diseases, participate in recovery, and provide care and support. Nursing’s role in influencing nursing principles involves not just caring for the ill and the community but also advocating for wellbeing and influencing favorable health outcomes. Nurses’ duties and definitions have evolved to the point that they can only be described by practice, sight, and people’s perspectives. Nurses are now seen as real healthcare heroes, with many of them prioritizing the requirements of the patient they care for on a daily basis (American Psychological Association, 2019). Men have made their stance clear and the valuation they brought to clinical outcomes through the ever-evolving role of the nurse. In the past, women dominated nursing because civilization and the community commonly acknowledged their position, but through the ever-evolving job role, men have managed to make their presence felt and the valuation they carry to care delivery. They make sure that men clients feel heard and that their needs are met by people who look like them.
The goal of this project should be to provide the student a chance to reflect on some of the RN-BSN skills they’ve learned during the semester. We offer scientific proof care for nursing, which pushes for policy-making and provides a framework for undertaking research, which Nightingale inspired via her previous work. In addition, the nurse gives patients constant and necessary care, as well as a physician design that promotes cause clinical wellbeing, security, and health. Furthermore, we work cooperatively to carry out an assessment of the findings with data and provide simple interpretation in order to enhance the fundamental requirements of our customers in both outpatient settings.
Nursing professionals in healthcare situations concentrate on patient care and do many of the tasks that other medical professionals do. Registered nurses, for instance, have extensive training that allows them to evaluate, treat, and administer drugs to patients. These nurse leaders’ knowledge enables them to assess nursing processes and develop new care initiatives. Nursing professionals in medical settings also encourage nursing teams to be reflective, taking a step back from their work to identify accomplishments and areas for growth that may be used to shape future practice. They act as knowledge assets in both specialty and physician assistants, dealing with not only the delivery of care but also the evaluation of treatment outcomes. Their work enhances outcomes for patients and healthcare facility efficiency.
Ethics are critical to the nursing profession’s integrity because they serve to provide better patient outcomes. Nursing is a fast-paced profession with new issues appearing on a regular basis, and nurse managers around the country face ethical problems that are comparable. Protecting clients’ rights, proper personnel, sophisticated decision-making, and high-quality patient care are all factors in many of these scenarios. For nurses, obtaining informed permission may be a problematic ethical fight (Haahr et al., 2020). When there is fear that family members have not been educated or do not comprehend the therapies being used on them, a problem might arise. There is a problem that patients may be hesitant to raise questions or provide consent without adequately comprehending the ramifications of their therapy.
The notion of a healing environment was born from a mix of environmental elements and rising consumer desire for safety, security, expertise, and physical and mental comfort. Healthcare designers and hospitals have developed collaborations in order to include healing ecological design elements in remodeling and new building projects, as well as to track the impact of these initiatives on health outcomes (Mudallal et al., 2017). Infectious infections, poisonous toxins, back injuries, and irradiation are among the risks that nurses face. They are also exposed to occupational dangers such as pressure, shift work, and violence. Chemical, physiological, physical, and psychological dangers are the most common types of hazards.
The implicit biases that health care providers are concerned about are those that work against persons who are already susceptible. In healthcare, the fragile are often members of communities who are already marginalized on several levels. The existence of implicit biases among healthcare practitioners, as well as its impact on clinical care quality, is a source of worry. Implicit race prejudice is one proposed explanation of racial healthcare inequalities in the United States.
Nurses have historically provided excellent treatment to the general people. Professional respect in the medical community, on the other hand, was earned via many years of lobbying, organization, and, most crucially, academic advancement. Nurses have battled for more tremendous respect and autonomy, and they now work in increasingly collaborative relationships with physicians and other healthcare workers. Skilled nurses understand that spending the time to get to know their patients may help them learn crucial health facts. Patient advocacy can also entail assisting a patient in coordinating their treatment with that of another provider’s office or ensuring that a patient has given informed permission prior to performing a procedure.
American Psychological Association. (2019). Publication manual of the American psychological association . (7th Edition). American Psychological Association.
Haahr, A., Norlyk, A., Martinsen, B., & Dreyer, P. (2020). Nurses’ experiences of ethical dilemmas: A review. Nursing Ethics , 27 (1), 258-272.
Mudallal, R. H., Saleh, M. Y., Al-Modallal, H. M., & Abdel-Rahman, R. Y. (2017). Quality of nursing care: the influence of work conditions and burnout. International Journal of Africa Nursing Sciences , 7 , 24-30.
Whitehead, D. K., Weiss, S.A., & Tapen, R. M. (2015). Essentials of nursing leadership and management . (6th Edition). F.A. Davis.
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Developing effective nurse leadership skills, denise major deputy director of nursing, salisbury nhs foundation trust, salisbury, wiltshire, england.
• To enable you to outline the various types and characteristics of leadership
• To understand the importance of effective nurse leadership and its effect on patient care
• To identify ways to enhance your leadership skills and apply these in your everyday practice
Leadership is a role that nurses are expected to fulfil, regardless of their job title and experience. Nurses are required to lead and manage care as soon as they have completed their training. However, the development of leadership skills and the associated learning can be challenging, especially for less experienced nurses and those at the beginning of their careers. This article examines the importance of effective leadership for nurses, patients and healthcare organisations, and outlines some of the theories of leadership such as transformational leadership. It also details how nurses can develop their leadership skills, for example through self-awareness, critical reflection and role modelling.
Nursing Standard . doi: 10.7748/ns.2019.e11247
Major D (2019) Developing effective nurse leadership skills. Nursing Standard. doi: 10.7748/ns.2019.e11247
This article has been subject to external double-blind peer review and checked for plagiarism using automated software
@denisemajor4
None declared
Published online: 07 May 2019
clinical leadership - leadership development - leadership frameworks - leadership models - leadership skills - transformational leadership
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02 October 2024 / Vol 39 issue 10
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One of the major impacts that the current American government has brought up is in the field of healthcare. The Healthcare Bill 2010 has had a huge impact on society. Every American citizen can now access free medical services from any part of the country. This is a positive achievement that the society of America should be proud of. Having access to free medical services for everyone is a major milestone for the country. However, some factors should be considered to ensure that this noble gesture benefits all the stakeholders involved. It is a fact that with free healthcare for all Americans, there is increased pressure on the nurses. All public hospitals will be receiving an increased number of patients who will need the attention of the nurses. The government of the United States has made an effort to ensure that there is increased funding to all the public hospitals in the country. However, the government is yet to meet the standard nurse staffing ratios that will ensure that all the patients get the right attention they need when they visit these health facilities.
It is important to note that nurses all over the country have been struggling to meet the demand from clients. It may not be possible for the nurses to work effectively with their current population, and they have made this very clear in their recent protests. Their protest, through their unions, may be justified because the government is yet to hire enough employees who will be able to meet this huge demand for medical attention. This research focuses on how leadership can be applied to manage this situation.
While the government is trying to solve this problem of staffing of the nurses, the leadership of the nurses must attempt to come up with a mechanism through which the unrest can be brought to an end. According to Thomson (2010), understanding organizational behavior theory can help these leaders deal with the situation in a successful way. It will start with the leaders understanding the claims brought up by the nurses. In this approach, the leaders will act as part of the nurses. They will address the issues as the victims of the predicament. In this situation, therefore, they will be coming up with strategies that will help them arrest the situation while the government is looking for a lasting solution. In this strategy, transformational leadership will be important in making the employees understand and appreciate the current predicament. Through the principle of transformational leadership, these leaders will be able to appeal to the nurses and convince them that they have to do their best to salvage the situation as the government plans to come up with a permanent solution. These leaders must develop some form of propellant force that will make all the nurses feel that they have a responsibility of performing an extra job to achieve the best in their profession.
Buerhaus (2009) calls this strategy ‘the tactic of transferring responsibility. The responsibility of ensuring that patients are taken care of depends on having enough nurses, and therefore, it is the responsibility of the government. In this strategy, however, the leaders will try to overshadow the government, and make the nurses feel that they have the responsibility to take care of the patients irrespective of their numbers. This way, it will be easy to find nurses who can sacrifice themselves and work for extra time just to get their patients the best service that is within their capacity.
The above approach may need leaders who have a high sense of appeal to the workers, and therefore, can achieve the result described above.
Another approach can be taking up issues with the government while ensuring that the working environment for the available nurses is improved. In the United States, some people work for over 17 hours a day. This is equivalent to two shifts, therefore two employees in a day. Some work for more hours, just to get an extra earning that will improve their living standards. This means that management can double, if not increase the current population to double, by just increasing the working hours of employees. The management can develop a mechanism where employees can decide to voluntarily enter a contract where they will be working for a specified extra hour for additional pay (Goleman, 2009). This extra funding can come from the proceeds of the hospitals, or government and nongovernmental agencies. The management will also improve other factors within the firm that will make employees feel valued within the firm to encourage them to work even if their population is low. The rationale of this strategy is to ensure that any discomfort on the side of employees is eliminated. This way, the employee may not feel the weight of having to work for extra hours.
The first approach of motivating nurses to work despite their lower ratios to that of the patients is the best strategy that I, as a professional nurse, can consider taking. As a nurse, it is important to note that this profession is a calling. Taking care of a sick person may not be easy if one does not feel a special call to do that task. This is one of the most sensitive professions in the world. It deals directly with the health of people. Americans are hospitalized in thousands daily in various health centers around the country. This means that any form strike that involves downing of the tools by the nurses will have a direct negative impact on the patients. This may lead to mass deaths in various hospitals in this country (Kurzman & Buerhaus, 2011). This will be beating our mission of reducing the number of preventable deaths around the country.
The main objective of a professional nurse is to see a patient who came to the hospital with health complications going back to a healed person who sees life ahead of him or her. When such a person gets out of the hospital worse than he or she previously came, then some sense of guilt may not fail to develop, especially if this is caused by a deliberate act of refusing to help. I recommend this leadership style and approach to handle this situation because I feel that I have a responsibility as an American to make a difference. Society needs me as a nurse, and I have to avail myself. I have to demonstrate to society that I am responsible, and therefore, will not look back and demand that I have to work only in the presence of more nurses.
Buerhaus, P. (2009). Recent trends in the registered nurse labor market in the U.S: Short-run swings on top of long-term trends. Nursing Economics, 25(1), 59-66.
Goleman, D. (2009). Working with emotional intelligence. New York: Bantam Books.
Kurzman, E. T., & Buerhaus, P. I. (2011). New Medicare payment rules: Danger or opportunity for nursing? American Journal of Nursing, 108(5), 30-35.
Thomson, P. (2010). Guiding principles. Hospital and Health Networks, 78(7), 86-112.
IvyPanda. (2022, May 14). Leadership and Management in Nursing. https://ivypanda.com/essays/leadership-and-management-in-nursing/
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Nursing leadership plays a crucial role in the healthcare industry, influencing the quality of patient care and the overall performance of healthcare organizations. As the nursing profession continues to evolve, aspiring nurse leaders must stay informed about the latest developments and best practices in nursing leadership. This comprehensive guide explores essential nursing leadership topics, offering valuable insights and strategies for success.
Impact on patient care.
Effective nursing leadership directly impacts patient care, ensuring that nurses provide safe, high-quality, and evidence-based care. Nurse leaders play a critical role in developing and implementing policies, protocols, and standards of practice that promote positive patient outcomes.
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Nurse leaders contribute to the overall performance of healthcare organizations by guiding and supporting nursing teams, managing resources, and participating in decision-making processes. Their leadership helps create a positive work environment, reduce staff turnover, and improve patient satisfaction.
Nurse leaders advocate for nursing, promoting professional development, innovation, and research. They also work to elevate the nursing profession’s status, fostering collaboration and interdisciplinary partnerships.
Communication and interpersonal skills.
Effective communication and interpersonal skills are crucial for nursing leaders. They must listen actively, express themselves clearly, and demonstrate empathy and understanding when interacting with colleagues, patients, and families.
Nurse leaders must be skilled in making informed decisions and solving complex problems. They should be able to analyze situations, weigh the pros and cons of various options, and choose the best course of action.
Managing time and resources effectively is essential for nurse leaders. They must be able to prioritize tasks, delegate responsibilities, and balance competing demands to ensure the smooth operation of their teams and organizations.
The value of a diverse nursing workforce.
A diverse nursing workforce brings unique perspectives, experiences, and skills to the healthcare environment, benefiting patient care. By embracing diversity, nurse leaders can foster a more inclusive and supportive work environment that encourages collaboration and innovation.
Nurse leaders can promote diversity and inclusion by implementing hiring and promotion practices that support equal opportunities, offering cultural competency training, and actively addressing discrimination and bias within their organizations.
Identifying and nurturing leadership potential.
Nurse leaders play an essential role in identifying and nurturing the leadership potential of their staff. By offering guidance, encouragement, and opportunities for growth, they can help prepare the next generation of nurse leaders.
Mentorship and coaching are invaluable for aspiring nurse leaders. By sharing their knowledge, experience, and insights, experienced nurse leaders can help guide and support those looking to advance in nursing.
The importance of teamwork in healthcare.
Teamwork is crucial for delivering safe, high-quality patient care. Nurse leaders must foster a culture of collaboration, encouraging open communication, mutual support, and shared decision-making among their teams.
Nurse leaders can build effective nursing teams by promoting shared goals and values, providing clear expectations and feedback, and recognizing and celebrating team achievements. Additionally, they should facilitate team-building activities and opportunities for professional development, which can strengthen team cohesion and performance.
Policy and advocacy.
Nurse leaders are responsible for advocating for policies and initiatives that support the nursing profession and improve patient care. They should be informed about healthcare legislation, engage in advocacy efforts, and encourage their teams to participate in policy-making.
Nurse leaders must be committed to continuous quality improvement and innovation in patient care. By staying informed about evidence-based practices and encouraging their teams to adopt innovative approaches, they can drive positive change within their organizations and the healthcare industry.
Creating a supportive and respectful culture.
A positive work environment is essential for nursing staff satisfaction, retention, and performance. Nurse leaders should foster a culture of support and respect where staff feels valued, empowered, and motivated to provide the best possible care.
Nurse leaders must be proactive in addressing workplace challenges and conflicts. They can maintain a healthy and productive work environment by developing and implementing strategies to manage issues such as workload, burnout, and interpersonal conflicts.
Commitment to continuing education.
Lifelong learning is essential for nurse leaders to stay current with healthcare and nursing practice advances. They should pursue continuing education opportunities, research, and stay informed about industry trends and best practices.
Nurse leaders should support and encourage the professional development of their nursing teams. By providing resources, opportunities, and encouragement, they can help their staff grow professionally and contribute to advancing the nursing profession.
Nursing leadership is a critical component of the healthcare industry, impacting patient care, organizational performance, and the advancement of the nursing profession. By mastering essential leadership skills, embracing diversity, promoting teamwork, and fostering a positive work environment, aspiring nurse leaders can make a meaningful difference in the lives of their patients, colleagues, and organizations. Committing to lifelong learning and professional development will ensure that nurse leaders remain at the forefront of their field, inspiring and empowering the next generation of nursing professionals.
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To further inspire your own writing, here are some examples of how different leadership styles and experiences can be effectively conveyed in a nursing leadership essay: Example 1: The Transformational Leader. Theme: Empowering a team to achieve a shared vision.
Leadership in Nursing Essay Introduction. In the past, nursing was an amorphous and unrecognized engagement that was often left at the discretion of close family members and relatives of patients. However, after the efforts of Florence Nightingale, it was recognized as a fully-fledged profession and was integrated into the healthcare system.
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t of how you behave and, therefore, who you are. Nurse leaders and managers are entrusted with the man-agement and leadership of people deliverin. care to some of the most vulnerable in society. By becoming a good role model, you can be more certain that the care you and your team deliver lives u.
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The importance of leadership is now widely recognised as a key part of overall effective healthcare, and nursing leadership is a crucial part of this as nurses are now the single largest healthcare discipline (Swearingen, 2009). The findings of the Francis Report (2013) raised major questions into the leadership and organisational culture which allowed hundreds of patients to die or come to ...
Leadership in health care is recognized as a necessity to ensure high-quality care, embody support for staff, and establish working environments that prioritize people over rules, regulations, and hierarchies (West et al., 2015).It is argued that compassionate leadership has a positive impact on "patient experience, staff engagement and organisational performance" (Bolden et al., 2019, p. 2).
Leadership in nursing is a critical component of healthcare delivery, influencing patient outcomes, nurse performance, job satisfaction, and the overall quality of care. This essay explores the significance of leadership in nursing by examining various leadership styles, including transformational, democratic, autocratic, and servant leadership, and their impact on patient outcomes and nursing ...
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Background: Nursing leadership plays a vital role in shaping outcomes for healthcare organizations, personnel and patients. With much of the leadership workforce set to retire in the near future, identifying factors that positively contribute to the development of leadership in nurses is of utmost importance.
Leadership And Management In Nursing Nursing Essay. Mergers illustrate the focus on organisational restructuring as the key lever for change as indicated by the ninety nine health care provider mergers in England between 1996 and 2001. (Fulop, Protsopsaltis, King, Allen, Hutchings, and Normand, 2004) However, in many cases, mergers have ...
The characteristics of historic management would endeavour autocratic leaders. This type of management may of being accepting in the 19th century but today it no longer reflects the needs or values of the nursing profession . Get Help With Your Essay. If you need assistance with writing your essay, our professional essay writing service is here ...
VTL is a hierarchical leadership model that describes an individual leader who, through various influences and mechanisms, elevates himself or herself and followers towards self-actualisation (Pearce and Sims, 2000). VTL values collaboration and consensus, integrity and justice, empowerment and optimism, accountability and equality, and honesty and trust (Braun et al, 2013).
Nursing's role in influencing nursing principles involves not just caring for the ill but also advocating for well-being and influencing favorable health outcomes.Nursing Leadership and Management. An essay example on nursing & medicine.
Transformational leadership has proven to be an effective leadership style in the nursing profession, demonstrating a clear mission, a commitment to excellence, and the ability to motivate and lead others to higher levels of achievement (Schwartz, Spencer, Wilson, & Wood, 2001). Characteristics and qualities of an effective leader include.
This article examines the importance of effective leadership for nurses, patients and healthcare organisations, and outlines some of the theories of leadership such as transformational leadership. It also details how nurses can develop their leadership skills, for example through self-awareness, critical reflection and role modelling. Nursing ...
The importance of leadership is now widely recognised as a key part of overall effective healthcare, and nursing leadership is a crucial part of this as nurses are now the single largest healthcare discipline (Swearingen, 2009). The findings of the Francis Report (2013) raised major questions into the leadership and organisational culture which allowed hundreds of patients to die or come to ...
Nursing managers and leaders can be divided according to the activities they perform in the organization. According to Marquis and Huston (2017), the management process includes controlling and work-related functions such as creating plans, recruiting new employees, or enforcing and maintaining a particular structure.
Leadership and Management in Nursing Essay. One of the major impacts that the current American government has brought up is in the field of healthcare. The Healthcare Bill 2010 has had a huge impact on society. Every American citizen can now access free medical services from any part of the country. This is a positive achievement that the ...
The role of nurse leaders in fostering a positive work environment. Strategies for nurse leaders to promote a culture of support and respect among nursing staff. The importance of addressing and preventing workplace bullying and incivility in nursing. Encouraging open and honest communication within nursing teams.
In comparison, you have likely spent much less time on developing management and leadership skills. Yet, soon after beginning your first job as a registered nurse, you will become involved in numerous situations requiring nursing leadership and management skills. Some of these situations include the following:
The essay focuses on the change management process within one department to highlight key leadership, team, and cultural issues that negatively affected the newly merged department. The microcosm of the department mirrors similar occurrences across the two merged hospitals. The essay concludes with a comment on the organisational consequences ...