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Your quick guide to the EPSO case study

Got that invite to the Assessment Centre? Congratulations! You are now in the last few stretch of the EPSO competition. But before any celebrations, make sure that you are making the best of these final stages and have all your study efforts leading up to this count.

Coming this far means you have met the eligibility requirements and scored one of the highest overall combined marks for the preselection tests. In this phase, you will be tested for your general and specific competencies through four tests. The EPSO Case Study is one of those.

Helping you to ace the EPSO Case Study test, we have prepared a great backgrounder just for you. After all, the foundation of success is getting the basics right. We got you covered with the things you need to know before taking the test, keeping you in the loop and helping you prepare for what is to come.  

EPSO Case Study: What Is It?

The EPSO Case Study exam is part of the Assessment Centre phase. Through it, you will be assessed for the following four competencies:

• Analysis and Problem Solving  – the ability to identify critical facts in complex issues and develop creative and practical solutions.
• Delivering Quality and Results  – the ability to take responsibility and initiative for delivering work to a high standard of quality within set procedures.
• Prioritising and Organising  – the ability to prioritise important tasks, work flexibly, and organize own workload efficiently
• Communicating  – the ability to communicate clearly and precisely both orally and in writing.

According to the official EPSO website, a case study is “generally a computer-based test based on a relevant scenario, in which candidates are faced with various problems that they are asked to solve or to which they must react, relying solely on the material provided”.

However, not all EPSO competitions are made equal. Some of them don’t require you to take a Case Study test. So before you dig deep, it helps to check what kind of competition you are in.

What Happens During the EPSO Case Study?

Now that you have an understanding of the areas that you need to focus on when taking the EPSO Case Study, it is time to look at them in the grand scheme of things. Below is a view of how the EPSO Case Study will go:

During the actual computer-based test, you will be given approximately 15 pages worth of information regarding a subject matter that relates to the competition you are applying for.

You will have to analyse a problem, interpret data, and produce a written report that describes your proposed solutions and recommendations. From this, you will have to formulate the report within 90 minutes.

Below is an example of an actual case study test:

As you can see, you will be given what is called the ‘Assignment”. This is the most important document that you will receive during the case study. It contains important instructions about the exercise as well as the necessary role you have to assume in the given situation together with the time and questions you are about to solve.

EPSO Case Study Practice Tests

Are you ready to apply what you have learned so far? You are in luck. With the vast resources available out there, you can freely practice with some great mock case study tests.

One great place you can look for all your EPSO test essentials is at EPSO Training. To help you start the lifetime EU career you deserve, EPSO Training has the most realistic and efficient way to train for EU competitions. Check out their question packs here .

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Pefect preparation on your EPSO case study

You have been invited by EPSO to take a case study on the computer and are looking for sample tasks to help you prepare? Then you are right here

• The case study

Train the assessed competencies!

The case study confronts the applicant with a "real" problem that needs to be solved. This involves a series of documents, such as e-mails, reports, newspaper articles, etc., which must be analysed. Applicants write a text at a computer which is evaluated.

By our case study the following competencies can be trained:

• Analyis and problem solving
• Quality and result orientation
• Written communication
• Prioritising and organising

The case study is available in German and English:

Case study with individual evaluation or without

Case study "Mining" (as pdf) - with solution - EUR 29,00 (incl. VAT)

Case study "Mining" (as pdf) - with solution + individual evaluation of your text - EUR 89,00 (incl. VAT)

Case study "Mining" (as pdf) - with solution + individual evaluation of your text + De-briefing session (max 30 minutes) - EUR 129,00 (incl. VAT)

If you are interesed in receiving a case study, contact us! We will send all further information to you!

I am interested!

Booklet no. 13 "The case study"

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Prepare for the EPSO Case Study

• A full practice case study (45 minutes)
• Solution guide & detailed explanations
• Tests are in English! 
• Psychometric Tests by Employer
• Public Service Employers Test Practice
• EPSO Test Preparation
• EPSO Case Study Practice

Are you about to take the EPSO tests? One aspect of the EPSO recruitment process is the EPSO case study. Learn what to expect on this test and how you can prepare for the case study in the best possible way.

During the EPSO case study, you are given approximately 15 pages containing various pieces of information about a subject relating to your application.

You are provided a computer to answer the case study and formulate a report within the 90-minute time limit. 

Please note that on the real assessment, you are required to produce a written report. In this pack, the report is in the form of a presentation.

Even though the formats are different, the main skills needed to either create a presentation or write a report are the same.

The most important thing is to summarise your findings in a clear, cohesive manner. Use the proposed presentations as notes for your report.

EPSO Case Study Preparation: The Basics

The EPSO case study is either taken as part of the assessment centre in Brussels or at a separate location beforehand in your county of application.

This is generally the same location you took your EPSO computer-based tests .

During the EPSO case study, you are given materials to read through ranging from emails, memos, reports, and other relevant articles—approximately 15 pages in all. Although in some EPSO competitions you are asked to take a pen-and-paper case study, most candidates are now asked to complete the assignment using a computer.

However, even in computer-based EPSO case studies, there is no spell check, nor is there the ability to use any 'normal' word-based features like copy, paste, underline, bold, etc.

In fact, you are not even given a paper and pen to take notes with. Instead, you are allowed the use of a small white board for notes. You must write a detailed report on the subject; it should include an introduction, a main body, and a full conclusion. The time limit for this test is 90 minutes. 

EPSO Case Study Example Questions

The style of the questions is such that you are basically asked to perform three separate tasks. In fact, completing these tasks is very similar to answering questions using the STAR method . You are asked to write a report detailing the following:

• An executive summary of the situation at hand.
• What are the problems facing the company/ situation at present?
• What do you recommend that would increase profits etc.?

It is your task to create a report detailing each step of the process. Firstly, you must demonstrate your knowledge of the area by elaborating the main concepts and details covered in the EPSO case study example.

Following this, you must detail any problems that are either covered intrinsically in the materials provided or that you can think of based on them. Finally, you must come up with possible solutions and recommendations that you think will increase the efficiency/profit margin of the company.

Your report should be between 500 and 1,000 words and should be a complete discussion of the subject. As there is a 90-minute time limit for this test, you have enough time to read through all the source material and write a detailed report if you work quickly.

EPSO Case Study Competencies

In your EPSO case study preparation, you need to be aware of the competencies that are being assessed. In fact, your case study report score is determined by the EPSO competency framework.

In general, there are four competencies measured. However, for some specialist roles, there is a fifth competency that is defined in your notice of competition. The four competencies are as follows:

Analysis and problem-solving – This means identifying critical facts in complex issues and developing creative and practical solutions. There are many facts to deal with as you can see in the official EPSO case study examples . You must show that you cope well with complex information and possess practical awareness to find good solutions to problems.

Communicating – This means communicating clearly and precisely in your writing. A good way of showing this is through the creation of a good plan at the top of your report and then going through the points in a clear and concise manner.

Delivering quality and results – There are very clear instructions informing you how to go about writing your report in the EPSO case study. Following these is not only a good idea but also vitally important, as these are the markers for the assessors scoring your report.

In the EPSO tests, there are set procedures that you must follow if you want to get a high score. Following these procedures demonstrates you are able to deliver quality and results.

Prioritising and organising – This means prioritising the most important tasks, working flexibly, and organising your workload efficiently.

These are a lot of items in the EPSO case study samples. Although much of the information is necessary to compile your report correctly, some of it is not. You must show that you are not distracted by this information and can select the important material and leave aside the 'chaff'.

How to Prepare for the EPSO Case Study

The most important thing to remember is the necessity of practising. Without a full understanding of what you need to do, you will not show your full potential and skill. JobTestPrep offers a variety of resources to help you prepare for the EPSO case study.

While our case study pack is generic, it does include a sample case study and a 3-steps solution to get a grasp of the main guidelines for approaching these kinds of assessments.

Please bear in mind that although the case studies in this pack are not 90 minutes in length, they do follow the same style as the EPSO case study.

Indeed, to answer these practice exercises well, you must possess the same skills required for the EPSO case study. As well as this, the pack also includes two model EPSO case study answers. 

11 Completely Free EPSO Test Resources

Are you trying to prepare for an EPSO competition but don’t feel like investing in EPSO test preparation package from various prep services like ours? Maybe you are on a budget or don’t know yet if you actually will sit the test? Relax, we have you covered. Below we have compiled 11 completely free and trusted resources that will help you prepare for the EPSO exam.

We recommend you going through each resource as all of them will help you in their own way. Also, if you know of any other resources that you think we should include, drop us an email at [email protected] so that we can make this list even more extensive.

1. EPSO Sample Test

EPSOs own sample question database also called self-assessment test. Do not miss this website. It holds a great deal of valuable information and among them is the sample test part that can be accessed at the EPSO website . The number of questions included in the samples is mostly limited to 10 per category which doesn’t provide a lot of material to practice with but as it is directly from the source it should not be underestimated.

The tests are also available in all EU official languages, giving you the opportunity to practice in your native language. Expert tip: some of the questions included in the EPSO sample tests are known to show up on the real EPSO tests.

Unfortunately, EPSO doesn’t provide the correct answers or explanations to the questions but does inform you how many correct questions you had in each category. If you would like to know the correct answers and the explanations login on EPSOprep.com and find the videos containing the answers and explanations under the “Lessons” section.

2. Facebook groups

Facebook is the biggest social network where applicants to various concourses create groups and discuss questions, share tips, example questions and solutions, news & concerns. Some of these groups have been active for several years and hold very valuable materials that will give you great insights in how the competitions work. Users post comments about their experiences, what kind of questions they encountered and help each other out. This is especially valuable for those that are new to the competitions and have never sat an EPSO test or applied for a job through EPSO. Links to some of the biggest groups:

Assessment center group :

EPSO CAST group :

E-Tray group

Secretaries/Clerks

Administrator Generalist Exams (AD5)

3. EPSOprep demo with 70 free online EPSO test questions

All users that sign up on www.epsoprep.com for free get 70 questions with full explanations across 7 categories. After each test you can see the correct answer and read the explanations. Several abstract reasoning questions also have video explanations. It is also useful to analyze how you performed compared to other users and see how fast you answered each question in comparison to others. Click here to log in and get started with your EPSO training

Other articles

EPSO Verbal reasoning test guide

EPSO Abstract reasoning test guide

EPSO Numerical reasoning test guide

What is an EPSO test

4. National resources

All EU countries actively encourage their citizens to apply for EPSO jobs. For that reason, many of them offer free offline and sometimes online material and seminars across their country. They will usually invite ESPO employees or experts to share their experience but also tips and actual test material. This can be a very useful source as the information is usually coming straight from EPSO and can offer helpful info especially for those applying to an EPSO competition for the first time. The best way to find your country resource is to get in touch with the country specific EU careers Facebook page or local EU Parliament and Commission pages and websites.

The Swedish University Board for example holds annual seminars where they invite EPSO experts to share tips and experiences and hands out free material across some categories.

On the below link you can find free questions and although verbal reasoning test is in Swedish there are more then 50 EPSO test online questions in English.

The Swedish University Board

The Irish Department of Foreign Affairs and Trade similarly arranges training sessions to help Irish candidates prepare ahead of the main EU Concours. They also provide free sample questions for EPSO exam in English on the link below.

The Irish Department of Foreign Affairs

5. EPSOprep Youtube channel

Here you can find example questions with video explanations and watch introduction videos to various categories. Our psychometric test experts share their knowledge and show what methodologies to apply to maximize your score. You will also find the correct answers and video explanations to real EPSO test sample questions. Visit our YouTube channel to view the channel

6. EU Careers & EU Careers Staff Ambassadors

The national EU Careers and their Ambassadors usually offer sample material in either physical form like printouts or leaflets or online. The amount of questions and the format can vary significantly between each countries local EU Careers offices, but it often serves as a good introduction into an EU career in general as well as giving you a good picture of the nature of the tests and giving you a helping hand in your EPSO preparation.

How do I get in touch with the EU careers? The fastest way is usually to email them directly or message your local EU Careers Facebook page directly. The “ambassadors” working are also often out on various events and visiting universities to inform students and others about the advantages of working for the EU organizations and some might even bring the preparation material with them at these times.

--- Category specific resources ---

7. numerical reasoning – practice mental calculation.

One of the most important factors in succeeding at the numerical reasoning tests is time management. A big part of the time is lost on typing the numbers in a calculator and performing the calculations. Mastering mental calculus skills will save you from performing some of the easier calculations and thus save valuable time. Practice your mental calculus skills on the below websites.

Practice with these quizzes that test your mental calculus speed.

8. Numerical reasoning - Get familiar with searching data in tables

Another aspect of numerical reasoning tests that takes time to master quickly identifying the needed data from tables and learn what data to disregard. Quia.com offers a tool to test your ability to quickly find the needed data from tables. The tests remind very much of the EPSO numerical reasoning tests.

EU’s own statistics agency hold an ocean of EU related data and statistics. Browse through the various data and practice interpreting the tables and finding various data. The data from Eurostat is especially relevant as the themes in EPSOs own numerical reasoning tests often resembles the one you will find in Eurostat although in much smaller format.

9. Verbal reasoning - Improve your reading with relevant resources

Test takers often find EPSOs verbal reasoning tests a bit intimidating. Being overwhelmed by the language and the amount of data in the text on top of the time pressure can be a stressful experience. There is however a way of preparing for the test. Try building up your reading skills by finding suitable reading material with a similar topics and difficulty level.

Find a text with similar reading complexity : make sure that the complexity of your reading resources resembles the one of EPSO. The readability score of EPSOs questions usually vary between 12 and 15 on the Flesch-Kincaid scale which is used to measure the reading difficulty of a text. Use the Datayze tool to check how the texts you are reading rank on the scale. Simply copy and paste the text into the tool to find out how it rates on the scale.

Find the relevant topics : EPSO verbal reasoning texts cover a wide range of topics from science, current news, studies, history, literature and so on. Make sure to diversify your reading accordingly. Obviously, you would need to adjust the reading sources to the language you are taking the test in but generally speaking business or science oriented newspapers tend to use appropriate complexity of language. Suggested English language resources are The Economist, Scientific American, National Geographic.

Jump into an unknow passage : EPSO verbal reasoning text passages are often excerpted from longer articles or texts which adds to the difficulty. For that reason, try to find a passage of about 150-250 words from the middle of the text and only read that passage. While you are reading, try to understand the main point of each passage.

10. Verbal reasoning - EU´s own websites

EU´s own websites contain data heavy articles where the reader needs to sort through to find relevant data. The advantage of reading these articles is two-fold.

Firstly, the topics and the language are often similar to the ones encountered in the real test making it easier for you to familiarize with the terminology and the subject. Additionally, even though no outside knowledge is needed apart from what the test question contains, it does help if you are knowledgeable in the topic of the question particularly in verbal reasoning and E-tray tests. Being familiar with the language and topics saves time understanding and reading the questions.

Secondly, it gives insight into the workings and the terminology of the organization, something that can prove very valuable in the later stages of the selection process such as E-tray and case study.

11. Verbal reasoning - Practice speed reading

The most important factor for success in verbal reasoning tests is of course understanding the text but if that comes at the cost of slow reading then you might have problems making it through the very time limited EPSO tests. That is why you need to make sure that you are reading at a competitive speed that doesn’t lose you too much time but also allows you to retain and understand what you have read.

Measure you speedreading skills on Freereadingtest and aim at performing at a level of at least 400 words per minute. There you can chose between numerous texts with varying difficulty and get a score that measures how many words per minute you read and your comprehension level. A very useful tool indeed! On Accelareader you can also input your own text and have the tool present the word one by one so that you find the right tempo.

Dont forget to read our guides to verbal, numerical and abstract reasoning.

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EPSO Test Preparation: Free Practice Questions & Tips – 2024

• Information
• Free Practice Questions

EPSO testing is the European Union’s Civil Service test battery. They give a wide variety of assessments to ensure that the candidates hired are the best fit for the role, and the process has quite a few steps from the time an application is submitted to when the candidate is hired. If you are looking at this article, chances are you are considering applying with the EU for civil service or already have. Either way, this article will give you what you need to know about EPSO tests.

What Is EPSO Testing?

EPSO testing is a set of computer-based multiple-choice tests and assessment center activities . The first set of EPSO tests are the computer-based cognitive ability tests. If candidates pass these with a high enough score, they will be invited to join the assessment center activities. These are ordinarily held in Brussels or Luxembourg and may take one or more days.

Of note is the fact that specialist roles are not given the computer-based cognitive ability tests and are instead judged based on qualifications alone for the initial selection. Their goal in testing or using qualifications is to measure key reasoning abilities, not just to cut out candidates.

What Is on EPSO Tests?

All candidates applying for non-specialist roles will take computer-based, multiple-choice tests for their first round of testing. These are taken, for the most part, in the candidates’ main languages, which must be official EU languages.

Candidates may also have tests specific to their roles, and most assessment center participants will be required to take a field-related test in addition to the computer-based ones they already finished. Other requirements vary widely based on the position within the government agency.

The main tests are covered below.

Numerical Reasoning Assessment

The numerical reasoning test is done in the candidate’s main language as long as that language is an EU-official language. The test has ten questions which should be answered in twenty minutes. The information is presented in a tabular manner with questions in multiple-choice format. The test assesses the candidate’s ability to work with percentages , ratios , and the four basic mathematical functions . It usually focuses on EU economic topics.

Verbal Reasoning Assessment

The verbal reasoning test focuses on getting the right answer more than it does speed in answering. Therefore, the test is comprised of twenty questions, which must be answered in thirty-five minutes. The assessment has passages on economics, geography, politics and more. The candidate’s task is to choose the best answer option in relation to the passage.

Abstract Reasoning Assessment

The abstract reasoning test contains ten questions to be completed in ten minutes. Candidates are shown a sequence of five images that have various logical relationships between them. The goal is to identify the patterns and choose the right answer from the options by deducing the correct image to complete the pattern using the relationships identified. The test is closely related to the classic inductive reasoning tests that trace back to the Ravens Matrices Test . The assessment may require test-takers to identify multiple rules to find the correct answer.

Situational Judgment Test

The SJT has twenty scenarios that should be worked through in thirty minutes. The situations given are ones that candidates may face on the actual job. Four answer choices are provided for dealing with the situation, and candidates must select two options: least likely to do and most likely to do. This assessment is taken in a secondary language—English, French, or German. Candidates need twenty-four out of forty marks to even be considered for the assessment center.

Accuracy and Precision Test

This is an assessment center test depending on the position applied for. The test lasts six minutes and has forty questions. The goal is to find discrepancies and mistakes between two tables of information quickly and accurately.

Prioritizing and Organizing Test

Another assessment center test, this exam provides tables of information and asks candidates to answer questions about the information provided. There are twenty-four questions, and the test is timed at thirty minutes maximum. The test requires rudimentary math skills, fact finding capabilities, and logical thinking.

Case study exercise may be given either at the Brussels assessment center or at a location in the county of application. The exercise is not required for every candidate in the recruitment process but is fairly common. Candidates are given fifteen pages of information on a subject relating to their application. Then they are given a computer to answer and formulate a report. The report is a written report for the actual assessment, but some study materials may ask for a presentation instead. The report should include an introduction, main body, and a full conclusion.

How to Prepare for the EPSO Assessments?

Most of the EPSO assessments have very reasonable time limitations. You should be able to complete the assessments within the given time limits with very little trouble as long as you are prepared. For those with stricter time limits, more preparation should be done to ensure accuracy in a short amount of time. You should take the time to review practice problems, look over free sample tests, and brush up on any reasoning skills that might be a bit lacking.

For the case study and verbal reasoning aptitude sections, you can also spend time reading business reports and newspapers to get used to the types of information you may see. On the numerical side, practice simple math problems and work with tables to become accustomed to the test style. For the abstract test, you should do logical puzzles that involve solving pattern-based problems to improve your speed on the test.

Although the sheer volume of material being tested for EPSO may seem daunting at first, it is entirely possible to succeed and stand out above the crowd. Doing this will require dedication and practice on your part, however, since you will need to score 80% or above on most of the tests due to the high competition for these positions. Keep this in mind as you practice and do your best to score above this on the practice assessments so that you know you are well-prepared to ace the real tests.

Practice for the EPSO Test with the Following Free Sample Questions:

• Inform your supervisor about the situation as is.
• Ask your co-worker to complete his share of work on time no matter what.
• Submit your complete share of work along with your co-worker’s incomplete share of work.
• Finish your co-worker’s share of work yourself.
• Ask your supervisor to extend your deadline.
• Abigail saw John’s friend earliest.
• Monica saw John’s friend earlier than Rachael.
• Abigail saw John’s friend later than Monica.
• Rachael and Susy saw John’s friend at the same time.
• Jennifer saw John’s friend later than Susy.
• Take sole responsibility for the issue.
• Report the issue to your supervisor’s superiors.
• Ask your supervisor to not fire you.
• Argue with your supervisor that it is not your fault.
• Try to find the missing document in the office.
• will be completed
• will complete
• will have completed
• will have been completed
• will be completing
• Discuss this issue directly with your supervisor first.
• Disregard the issue.
• Go straight to your supervisors superiors about the issue.
• Try to get your co-workers to share your workload.
• Start performing worse just like your other co-worker.

Explained Answers:

• There can usually be no right or wrong answers when it comes to situational judgment assessments. Some response options, however, may speak better of you as a job candidate than other response options. In this case, response option A demonstrates stronger work ethic than the remaining response options.
• Based on the facts provided, Rachael saw John’s friend later than Jennifer, and Jennifer saw John’s friend later than Monica. Jennifer is the key piec of information that allows to compare Rachael and Monica. With this information, the statement that Rachael saw John’s friend later than Monica is the accurate choice (option B).
• Situational judgement assessments are designed in such a way that there are no right or wrong response options. Certain response options still. showcase your aptitude for a given job position better than others. In this case, option B can be considered as demonstrating strongest work ethic while the remaining options are not.
• Options D is the correct answer since both Future Perfect tense and passive voice are needed in this case.
• Situational judgement assessments tend to imply that there is no “right” response option. More often than not, however, some response options still tend to showcase your aptitude better than others. In this case, options A and C may be considered as the ones displaying strongest work ethic. The remaining response options are inferior when it comes to work ethic.

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Book Case Study

Emmanuel HETRU, Claire MERCIER et Caroline FICHE

English (available in both English and French)

978-2-918796-16-9

1st edition

PLEASE NOTE:

This book was written in 2015 when the test had a duration of 90 minutes and was taken in test centres, The methodology cannot be applied 100% since 2023 Reform. However, our book could help you:

improve your communication skills by learning how to write a note in a clear and structured manner (3 sample questions with detailed answers are provided).

This book is aimed at all candidates taking European institution competition exams (AST cycle, AD cycle and specialist competitions) who wish to prepare in the best possible way for the case study test .

The case study exercise forms part of the tests held at the assessment centre. It is a written test based on a dossier of material. It is designed to evaluate particular competencies, ie: “Analysis and problem solving”, “Delivering quality and results”, “Communicating” and, where appropriate, “Prioritising and organising”.

The case study is a technical test. It is usually taken on computer. Candidates must answer a number of questions basing their answers on the information contained in the dossier. The main challenges of the test lie in the size of the dossier (usually ten or more documents) and the time allowed to complete it (90 minutes). To succeed in this test, candidates must:

-      analyse the questions correctly to avoid going off topic;

-      quickly identify the most relevant documents and extract key ideas from them;

-      structure their answers;

-      write in a clear and precise style.

This book is a step-by-step guide on how to deal with a case study. It shows you, at every stage, how to obtain maximum points in each competency. It includes:

-      a detailed methodology;

-      a sample case study with answers;

-      a competency evaluation table.

The methodology is based on EPSO’s competency framework and on the case study tests set by EPSO since 2010.

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For those interested we can send the course materials for a fee of 50 EUR /package -  thus allowing you to avoid the travel/accommodation costs associated with a classical course.

Those who are interested only in the case study  can obtain one for 30 EUR/file  (including a model answer for the case study) - see more details in Package 5 below. The materials are sent in PDF format so that you always have access to them (even offline) with no time limi t.  

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I attended your training last September in view of my Assessment Centre for the EPA AD5 concours. And I passed it. I think the training was extremely helpful for the preparation of the assessment centre, and I am very glad I attended it.

I liked the fact that the course was well structured and that it had a lot of tips & tricks Anonymous - Epso Assessment Centre - 15 January 2011

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FAQs that only relate to open competitions published from 2023 (new competition model) are marked with a: 

Beginning of July 2021, EPSO introduced remotely proctored computer-based tests for specific competitions and tests and the vast majority of candidates have welcomed the flexibility provided. As of 2023, all competitions be run via remotely proctored tests. This brings a significant gain cost and efficiency-wise, and it is also more environmentally friendly.

Remote test proctoring via our contractor Prometric’s ProProctor application enables candidates to sit the tests from any location while maintaining the integrity of the tests.

Remote test proctoring allows EPSO to progress faster with competition organisation.

The remotely proctored tests require a third party – an external contractor – to take control of your computer while you take the test. Among other things, this prevents candidates from browsing the internet or running applications outside the remit of the tests.

In order to enable online selection tests to run on a corporate computer – including those made available to staff of EPSO’s institutional clients (e.g. the European Commission, the European Parliament, the Council of the EU and others) – multiple security controls would have to be disabled, relaxed or changed by an authorised administrator.

Understandably, corporate stakeholders must ensure that the risks to their digital environment are reduced to a minimum and that’s why candidates can usually not use their corporate PC for the remotely proctored tests.

To learn more about the security constraints involved, read  EPSO’s detailed information note  (only available in EN).

All competitions are run online via remote proctored tests. EPSO started this transition during the pandemic, and the vast majority of candidates have welcomed the flexibility provided.  

Remote proctoring via our contractor Prometric’s ProProctor application allows candidates to sit the tests securely in a remote location with their own computer rather than in one of the computer-based test centres.

A “proctor” is a supervisor, or a person who monitors candidates during a test. When taking a remotely proctored test, candidates will be continuously monitored by live proctors using various monitoring tools. Candidates can reach out to the proctor if they have questions or in case of emergency.

Exams are continuously monitored for suspicious activity or behaviour by video and audio recordings.

You must contact Prometric directly via e-mail: [email protected]

If you encounter technical issues when booking, rescheduling or cancelling your computer-based tests, please contact Prometric directly by phone, via one of the numbers below (toll-free with most telecom providers):

Austria:  0800 201 768 Belgium:  0800 80293 Bulgaria:  00800 1104423 Croatia:  0800 222 354 Cyprus:  800 91198 Czech Republic:  800 900 549 Denmark:  8060 0064 Estonia:  800 0044 235 Finland:  0800 97543 France:  0805 54 03 72 Germany:  0800 101 5487 Greece:  00800 4414 0600 Hungary:  06 80 981 361 Ireland:  1800 882 168 Italy:  800 917 585 Latvia:  800 2565 Lithuania:  8800 30392 Luxembourg:  0800 26701 Malta:  800 62442 Netherlands:  0800 020 0951 Poland:  00800 4411 842 Portugal:  800 207 477 Romania:  0800 894557 Slovakia:  0800 004 493 Slovenia:  0800 80871 Spain:  900 811 189 Sweden:  201 701 533

You can also dial +31 320 239 575. Be aware that this is not a toll-free number.

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EU Training Webinars

EU Training’s library of webinars covers EU institution selection exams methodology, EU careers recruitment, as well as any live events when relevant. These webinars offer a great way to learn all about the different tests required for EPSO and non-EPSO competitions. The information presented by experts will help enhance your preparation, improve your time management and increase your overall chances of success. So what’s the difference between a ‘Live Webinar’ and a ‘Webinar Recording’? Scroll down to find out more.

How to Succeed in the Commission Oral Test | Internal Competitions

Trainer: András Baneth

Description

Are you preparing for the European Commission’s Internal Competitions? 

Join EU Training’s experts as they take a deep dive into the most important components of the testing phase: the Oral Presentation and the Interview. How do you prepare for a presentation with such limited time? How do you present your ideas effectively? How do you stand out from the rest? Find out the answers to these and many more questions during this comprehensive and insightful webinar.

Topics Covered

• Overview of the European Commission’s Internal Competitions
• Brief overview of the Talent Screener, the EU Knowledge Test, and the Written Test and how to prepare for them
• Oral Presentation: what to expect, how to present, criteria for success
• Interview: what to expect, different types of interviews (motivational, competency-based), advice for success
• Preparation and time management tips
• Q&A with EU Training experts

Technical Information

• Purchase the recording by selecting the “Add to Cart” option on the right.
• Once you have successfully purchased the recording it will appear in your “Dashboard” under "My Webinars".

Who should purchase this recording?

• Relevant for any candidate preparing for the European Commission Internal Exams

"I’d recommend this webinar because It is very helpful to prepare for the EU oral test." - Pilar from Spain

"I would recommend the webinar. The English language used by the teachers was excellent, the webinar covered skills for assistants and administrators as well as the importance of body language especially in front of a camera." - anonymous participant from the live webinar

Who are the presenters?

Andras Baneth

• EU Training co-founder
• Europe's #1 expert on EU careers
• Author of The Ultimate EU Test Book
• Former EU Official

Susanne Lindahl

• Over ten years of experience working in the European Commission
• Solid insight into what the EC is looking for in new staff
• In-depth knowledge of what an EU job entails
• Developed EPSO training materials used by the Swedish Council for Higher Education
• EU Training's in-house EPSO Case Study expert

Technical info

• Recorded on 31 January 2024
• Recording length: 120 minutes

EPSO Case Study Exam Insights | 2023

This webinar will take a deep dive into how to approach the “new” (as of 2023) EPSO Case Study exam, from preparation techniques to crafting your response.  It will give you practical tips and  a clear idea of the case study exam and provide you with methodology and strategy that you can then apply when preparing for your specific case. IMPORTANT:  while this workshop is modeled on the “new” case studies and uses many examples, it is not an analysis of any one particular case study. We offer dedicated workshops for specific competitions.

"I found this training extremely useful! It was very well structured in terms of content, speakers, etc. Thank you!" Barbara, from Brussels, September 2023

IMPORTANT: This is not specific to any one EPSO competition, however, it provides the tools necessary to tackle and prepare for the current EPSO assignment too.

• The new 2023 case study format: changes from the old system
• Why case studies are used by EPSO
• What competencies are being assessed directly and indirectly?
• How to process the documents provided by EPSO
• Structure and formatting of your response
• Content rules, what to write and what to avoid
• Terminology, layout, structure, flow
• Time management tips
• Preparation tips and resources
• Questions and answers with EU Training EPSO experts

How do I access this recording?

• Please purchase the recording, by selecting the “Add to Cart” option on the right.
• Once you have successfully purchased the recording it will appear in your “Dashboard” in the "My Webinars" section.
• Relevant for any candidate preparing for the Case Study component of their EPSO exams
• Recorded on 10 October 2023

EPSO AD5 Generalist 2023 Exam | How to Succeed

As the biggest EPSO competition of the past 4 years is about to be launched on 9 November 2023 for AD5 Generalists, we'd like to give you a headstart by sharing tips and strategies for preparation. Prepare, improve, succeed!

UPDATE: EPSO announced a halt to testing and postponed the AD5 generalist competition

• The new 2023 EPSO selection system
• The AD5 Generalist competition:
• Application criteria
• Expected timeline
• Exam components
• How to prepare for the CBT (A/V/N reasoning) tests
• How to prepare for the EU knowledge test
• How to prepare for the case study exam
• Plan ahead: from September 2023 until January 2024
• Sources and resources to use

This is a recording of the live webinar held at the beginning of October.

Date recorded:  3 October, 2023 Recording Length:   90 minutes

• EU Training co-founder Europe's #1 expert on EU careers

Andras Korizs

• EU Training EPSO computer-based tests trainer.
• Has undertaken and successfully passed the EPSO selection exams on a number of occasions
• Experienced teacher and coach, specialising in reasoning skills tests

Pro Tips For The EPSO Verbal Reasoning Test

Trainer: Megan Byrt

Before you start preparing for the Verbal Reasoning Test of your EPSO competition utilise this opportunity to work through sample questions with our trainer. Apply the practical lessons you’ll learn via this session to improve on your test score.

This webinar recording offers the opportunity to work through questions of increasing difficulty together with the trainer and learn from the strategic tips acquired along the way from an expert in the field.

Before you undertake the Pro Tips For The EPSO Verbal Reasoning Test webinar it is recommended however, that you first view our FREE Beginner’s Guide To The EPSO Verbal Reasoning Test webinar. It offers a detailed summary of the Verbal Reasoning Test and highlights all the crucial test methodology and theory you need to know.

• Verbal Reasoning Overview
• Participants are given two minutes to solve a question and vote for the correct solution
• Correct answer revealed followed by presenter’s question debrief
• Q&A opportunities throughout
• 8 sample Verbal Reasoning questions in total, covering a range of relevant question types
• Once you have successfully purchased the recording it will appear in your “Practice Centre”, on the right-hand side, in the "My Webinars" section.

Who should purchase this webinar?

• Anyone who is undertaking an EPSO Competitions
• Relevant for all profiles

How long is this webinar? 60 minutes

About Ben Williams:

• Senior Occupational Psychologist, specialising in selection testing.
• Over 20 years' experience in the field of designing psychometric tools
• Senior EU Training partner

Pro Tips For The EPSO Numerical Reasoning Test

Trainer: Ben Williams

Before you start preparing for the Numerical Reasoning Test of your EPSO competition utilise this opportunity to work through sample questions with our trainer. Apply the practical lessons you’ll learn via this session to improve on your test score.

Before you undertake the Pro Tips For The EPSO Numerical Reasoning Test webinar it is recommended however, that you first view our FREE Beginner’s Guide To The EPSO Numerical Reasoning Test webinar. It offers a detailed summary of the Numerical Reasoning Test and highlights all the crucial test methodology and theory you need to know.

• Numerical Reasoning Overview
• 8 sample Numerical Reasoning questions in total, covering a range of relevant question types

How do I access this recording? Please purchase the recording, by selecting the “Add to Cart” option on the right. Once you have successfully purchased the recording it will appear in your “Practice Centre”.

• Senior Occupational Psychologist, specialising in selection testing.

Pro Tips For The EPSO Abstract Reasoning Test

Before you start preparing for the Abstract Reasoning Test of your EPSO competition utilise this opportunity to work through sample questions with our trainer. Apply the practical lessons you’ll learn via this session to improve on your test score.

Before you undertake the Pro Tips For The EPSO Abstract Reasoning Test webinar it is recommended however, that you first view our FREE Beginner’s Guide To The EPSO Abstract Reasoning Test webinar. It offers a detailed summary of the Abstract Reasoning Test and highlights all the crucial test methodology and theory you need to know.

• Abstract Reasoning Overview
• Participants are given one minute to solve a question and vote for the correct solution
• 15 sample Abstract Reasoning questions in total, covering a range of relevant question types
• Once you have successfully purchased the recording it will appear in your “Practice Centre” on the right-hand side in the "My Webinars" section.

How long is this recording? 60 minutes

Maths Refresher For Numerical Reasoning

Trainer: Chris Suddick

Give yourself the best chance to reach a high score in the Numerical Reasoning component of your competition’s Pre-Selection exam. This mathematics refresher is the perfect tool to help you brush up on those rusty math rules and shortcuts. The webinar will explore calculations without a calculator, proportions and shortcuts, basic mathematical operations, addition, subtraction, multiplication, division, fraction and percentages. 

• Basic mathematical operations
• Addition, subtraction, multiplication and division
• Fractions and percentages
• Practice-focused training, lots of exercises, simulation
• Several question and answer blocks
• Candidates for any EPSO competition.
• This webinar is valuable for everyone who would like to improve on their Numerical Reasoning test score.

About Chris Suddick:

• Graduate of Computer Science from York University
• 25 years in the computer industry as a technical specialist and trainer
• Developed and taught many training courses and study guides

How longs is this recording? 90 minutes

“Three cheers for the webinar team, excellent online training!“  (Alex, Germany)  

Beginner’s Guide To The EPSO Verbal Reasoning Test

Before you start preparing for the Verbal Reasoning Test of your EPSO competition, take the time to understand the specifics of this test so you can apply these valuable insights and improve your test score.

This FREE webinar offers a detailed overview of the Verbal Reasoning Test. It is theory focused, outlines basic and advanced test methodologies, highlights strategies on how to tackle such questions and offers useful tips to enhance time efficiency.

Following on from this theory based webinar is our Pro Tips For The EPSO Verbal Reasoning Test  live webinar, which is practical focused, fully interactive and applies the knowledge acquired from the Beginner’s Guide To The EPSO Verbal Reasoning Test webinar.

If a live session of the Pro Tips For The EPSO Verbal Reasoning Test webinar is currently not being advertised, it can be accessed as a recording as well.

• EPSO Verbal Reasoning Test Specifics
• Solving Verbal Reasoning Questions Overview
• Guidelines from a Designer’s Perspective
• Vital Tips and Tricks
• Please select the “Add to Cart” option on the right.
• As this is a free recording you do not have to pay for it and an “Owned” message will appear once it has been successfully added to your account.
• To view the webinar recording, visit your Practice Centre’s “My Webinars” section.

Who should view this recording?

How long is this recording? 30 minutes

About Megan Byrt:

• Business Psychologist who specialises in training and psychometric assessment.
• Wide range of experience in designing and delivering assessments, especially for graduates.
• Runs training sessions on psychometric test methodologies and how to excel in them.

Beginner’s Guide To The EPSO Numerical Reasoning Test

Trainer: Robin Bott

Before you start preparing for the Numerical Reasoning Test of your EPSO competition, take the time to understand the specifics of this test so you can apply these valuable insights and improve your test score.

This FREE webinar offers a detailed overview of the Numerical Reasoning Test. It is theory focused, outlines basic and advanced test methodologies, highlights strategies on how to tackle such questions and offers useful tips to enhance time efficiency.

Following on from this theory based webinar is our Pro Tips For The EPSO Numerical Reasoning Test  live webinar, which is practical focused, fully interactive and applies the knowledge acquired from the Beginner’s Guide To The EPSO Numerical Reasoning Test webinar.

If a live session of the Pro Tips For The EPSO Numerical Reasoning Test  webinar is currently not being advertised, it can be accessed as a recording as well.

• EPSO Numerical Reasoning Test Specifics
• Solving Numerical Reasoning Questions Overview
• Interpretation of Information
• Calculation Overview
• Estimation Overview
• Estimating or Calculating: Which To Use When?
• To view the webinar recording, visit your Practice Centre’s “My Webinars” page on the right-hand side.

About Robin Bott:

• Chartered Occupational Psychologist, specialising in selection testing.
• Designed hundreds of psychometric test questions.

Beginner’s Guide To The EPSO Abstract Reasoning Test

Before you start preparing for the Abstract Reasoning Test of your EPSO competition, take the time to understand the specifics of this test so you can apply these valuable insights and improve your test score.

This FREE webinar offers a detailed overview of the Abstract Reasoning Test. It is theory focused, outlines basic and advanced test methodologies, highlights strategies on how to tackle such questions and offers useful tips to enhance time efficiency.

Following on from this theory based webinar is our Pro Tips For The EPSO Abstract Reasoning Test  live webinar, which is practical focused, fully interactive and applies the knowledge acquired from the Beginner’s Guide To The EPSO Abstract Reasoning Test webinar.

If a live session of the Pro Tips For The EPSO Abstract Reasoning Test webinar is currently not being advertised, it can be accessed as a recording as well.

• EPSO Abstract Reasoning Test Specifics
• Solving Abstract Reasoning Questions Overview
• Distractions
• To view the webinar recording, visit your Practice Centre’s “My Webinars” section on the right-hand side.

About Robin Bott:

EPSO Case Study Exam Insights | 2019

PLEASE NOTE : This is a recording of the 2019 EPSO Case Study Exam Insights Webinar and covers the Case Study Exam from the EPSO Assessment Centers for competitions released prior to the selection process updated in 2023.

Before you start preparing for the Assessment Centre stage of your EPSO competitions take the time to understand the specifics of each test that you will encounter during this exam phase.

This webinar offers a detailed overview of the Case Study component of the EPSO Assessment Centre and explores the methodologies to get the highest scores, offers practical advice on how to structure your time and manage difficulties. In addition is offers useful references to additional preparation resources, useful websites and background reading information.

• The reason why the case study is special in the assessment system
• The scoring approach applied by EPSO and why it is important to know
• Structure of the exercise and how to make the most of it
• Time management tips, maximising your scores
• Terminology, layout and other crucial tips
• Preparation resources, useful websites, books
• Questions and answers with the expert
• Case Study Sample and Solution Included
• Candidates admitted to the Assessment Centre

Webinar length: 90 minutes

• Co-author of The Ultimate EU Test Book Assessment Centre edition
• Former EU Official and expert on EU careers

Anna Schmidt

• Extensive HR experience within the EU Institutions
• Participated in a large number of selection procedures and has interviewed thousands of candidates

"It was well organised, specific and provided lots of useful information. I was very satisfied." (Katerina, Greece)

Everything You Need To Know About EPSO's Talent Screener

Is a Talent Evaluator or Talent Screener a part of the selection process in an EU internal or open competition you have applied for?

Although this webinar was originally intended for the EPSO Talent Screener, which is no longer a part of the selection process, the information covered here can still be helpful for filling out talent screeners for different types of competitions.

At first glance, the Talent Screener may seem like just another section of the application form, but in fact, it plays a crucial role in the selection process. Getting this part wrong can easily jeopardise your chances of moving through to the next stage of the selection process - which you don't want to risk. 

During this webinar our experts will delve deep into all aspects of the Talent Screener - how it is scored, common mistakes candidates make, and offer tips on how to prepare a stellar Talent Screener. 

• Specialist Competitions
• What is a Talent Screener
• Example questions
• How is the Talent Screener scored?
• The golden rules for preparing a stellar Talent Screener
• The usual mistakes
• Tips & Tricks
• Preparation resources
• Q&A session with EU exams experts

How can I access this webinar?

• Please purchase the recording by selecting the “Add to Cart” option on the right.
• Once you have successfully purchased the recording it will appear in your on your Dashboard in the MY WEBINARS section.

Who should watch this webinar?

• Anyone who is undertaking a competition, where a Talent Screener (or evaluator) is required to be completed as part of the application process. 
• Relevant for all profiles.

When was this webinar recorded? This is a recording of the 9 March 2022 LIVE webinar

How long is this recording? Approximately 90 minutes

What will I receive?

• Full recording 
• Presentation Slides
• Q&A Document

Jan De Sutter

• EU Training Assessment Centre Coach
• Former President - EPSO Selection Board
• Co-author of The Ultimate EU Test Book – The Assessment Centre Edition
• Author of  The Ultimate EU Test Book
• Co-author of  The Ultimate EU Test Book - Assessment Centre edition

E-Tray Exam Insights

This webinar gives you everything you need to know about the E-tray Exercise. Incorporating practical examples and exercises, this webinar exposes you to the detailed methodology of the E-tray Exercise. Learn the best strategies for maximising efficiency, understand how the E-tray is scored, recognise how competencies are measured (positive and negative indicators) and gain valuable tips so you can work fast and get the best results. 

• How the E-tray exercise is built
• Competencies measured
• Positive and negative indicators for each competency
• How the ‘correct’ answers are chosen by the designers

How do I access the recording?

• You can purchase the recording by clicking on the “Add to Cart” button on the right.
• Once you have successfully purchased the recording it will appear in your Dashboard in the MY WEBINARS section.

Who should purchase this recording? Candidates preparing for an E-tray exam

When was this webinar recorded? This is a recording of the 13 November 2019 LIVE webinar

How long is this recording? Approximately 75 minutes

Lecturer: Ben Williams

• Senior Occupational Psychologist
• Over 20 years' of experience in the field of designing psychometric tools

“Thank you very much and congratulations! The webinar was very useful and Ben really knows what he is talking about! He answered all our questions in detail. It was very helpful.” (Lana, Croatia)

Group Exercise Insights

This webinar offers a detailed overview of the Group Exercise, a role-play exercise often used in EU exams for selection or recruitment purposes. The presentation explores the methodologies to get the highest scores, gives practical advice on how to prepare for this exercise and how to navigate the complexities of this test. In addition, it offers useful references to valuable preparation resources, websites and background reading materials.

Originally created for the EPSO Assessment Centre (which is no longer a part of the selection process), this webinar may be useful for any candidates preparing for non-EPSO competitions.

• What is a Group Exercise?
• Competencies being measured
• What assessors look for
• Group Exercise structure
• Group Exercise best practices
• Dealing with a dominant team member
• Body language
• How to do the Group Exercise well
• Q&A session with EPSO experts
• You can purchase the recording by selecting the “Add to Cart” option on the right.
• Once you have successfully purchased the recording it will appear on your Dashboard in the MY WEBINARS section.

Who should attend? Anyone preparing for a Group Exercise exam

When was this webinar recorded? This is a recording of the 12 February 2019 LIVE webinar

How long is this recording? Approximately 60 minutes

Presenters:

How To Get An EU Job From The Reserve List

You’ve excelled in the EPSO selection process and made it onto the Reserve List, but have you ever wondered what you’ll need to do once you get there? 

Held by Mr. András Baneth (author of The Ultimate EU Test Book ), this webinar takes you through the process step by step, so you can successfully navigate this exciting recruitment stage and get to your final goal of landing an EU job.

• How to make yourself visible and eligible
• What to do with your time when on the Reserve List
• Where and how to lobby
• What to expect from the interviews
• Answers to real participants’ questions
• Rationale behind the Reserve List
• Who to approach
• When to start lobbying
• Lobbying do's and dont's
• What to expect from the interview
• Interview tips and best approaches
• Please purchase the recording, by clicking the “Add to Cart” button on the right.

Who should purchase this recording? Everyone on the Reserve List

How long is this recording?  90 minutes

About András Baneth:

• Senior partner at EU Training
• Held dozens of EPSO webinars
• Expert on EU careers
• Former EU official

CV Boosting Workshop - Getting A Job In European Affairs

Looking for a job in European affairs? Applying to EU agencies, consultancies, NGOs but not getting many call-backs?

Don’t get frustrated. You’ve already come a long way! All you may need now is a little help tweaking your CV and cover letter to land that dream EU job.

This 90 minute online workshop has been designed to help you identify areas of improvement in your CV and cover letter, as well as offer valuable advice and insights from someone that has been through the process and knows what EU institutions seek in these applications. Our aim is to offer you implementable strategies to enhance your application.

" It was a most valuable webinar. Congratulations for the initiative. In my professional life, I had long waited for such a set of helpful information regarding CV and cover letter format. " - Giovava, Italy.

• Common mistakes made on CVs and cover letters
• How to position yourself better for a European affairs job
• 5 selected CVs and cover letters will be deconstructed and analysed, offering actionable insights.

How can I access this webcast?

Who should purchase this webcast?

Anyone looking for a job in in European affairs that would like to enhance the effectiveness of their CV or cover letter.

• Held over a hundred EPSO webinars 
• Expert on EU careers and former EU official

CV & Cover Letter Clinic With Q&A

This will be a very practical and hands-on session where we will review a selection of real CVs and cover letters from our customers.

András Baneth - our resident EU careers expert - will analyse these submissions and offer advice on what the strong and weak points are in each document.

He will also highlight what recruiters and HR officers look for when recruiting within the EU institutional context, and suggest best practices to employ to perfect your application.

• Anyone who is considering an EU career as a public servant at an EU institution. 
• Anyone who would like to improve on their CV and cover letter writing skills. 

What's included?

• Access to the event's recording
• Any additional supplementary materials

Presenter: Andras Baneth

• Author of  The Ultimate EU Test Book  and co-author of  The Ultimate EU Test Book - Assessment Centre edition
• Former EU Official and expert on EU career

How To Write A CV or Cover Letter That Gets You An Interview - Presentation with Q&A

This online workshop has been designed to help you identify areas of improvement in your CV and cover letter, as well as offer valuable advice and insights from someone that has been through the process and knows what EU institutions seek in these applications.

Our aim is to offer you implementable strategies to enhance your application and will take a look at common mistakes made on CVs / cover letters and how to position yourself better for a European affairs job.

• Presentation slides and any additional supplementary materials

Overview Of EU Career Opportunities In Brussels and Beyond - Presentation with Q&A

Interested in international and European affairs but don't know where to start looking for jobs?

During this workshop session, we will discuss the way towards an EU career, whether you work "for" or "with" the EU Institutions, as an official, diplomat, consultant or lobbyist. 

As a former EU Official and best-selling author of  The Ultimate EU Test Book , András Baneth will pass on valuable insights into this stimulating career choice and answer questions such as:

• What types of positions are available in Brussels?
• Where and when can you apply for these?
• How does the recruitment process work?
• How can you optimise your chances of getting selected?
• What opportunities are there to work with the EU?
• What strategies can you employ so you stand out from the crowd?

After watching this online workshop we hope it will help you to better understand what EU career opportunities are out there and start you on your path towards an outstanding EU job.

• Anyone interested in finding out what types of career opportunities are available to work for or with the EU institutions. 
• Author of  The Ultimate EU Test Book and co-author of  The Ultimate EU Test Book - Assessment Centre edition

The EU Recruitment System From A-Z - Presentation with Q&A

It can take a bit of time to get your head around the complexities of the EPSO selection process, so we've gone and done the hard work for you... 

During this live session, we'll walk you through the different stages of an EPSO competition, so you can be fully prepared for what awaits you during this highly competitive process.

Making it onto a Reserve List is your primary goal, but to get there preparation is key for success, as well as, understanding what assessors will be looking for in the ideal candidate at every stage of the selection process.

As a former EU Official and best-selling author of  The Ultimate EU Test Book , András Baneth will provide you with essential tips on how to navigate this recruitment system and answer questions such as:

• When can I participate in an EPSO competition?
• Am I eligible to apply?
• What is a Talent Screener?
• How do the computer-based tests work?
• What types of intermediate tests can I expect?
• What happens at an Assessment Centre?
• Am I guaranteed a job once I make it onto a Reserve List?

After watching this online workshop, we hope that it will give you a clear picture of how EPSO selects candidates to be placed on a Reserve List, and how you can prepare effectively for each stage of a competition so you stand out from the crowd.

• Anyone who would like to understand how the EPSO selection process works and how EU institutions recruit staff.

EPSO Competitions - A Look At EU Selection Processes - Presentation with Q&A

There's a lot of confusion out there about the different types of EPSO competitions.

We often get asked the question - "what is the difference between this and that competition...and which one am I eligible to apply for?"

So let's take a look at the different types of competitions that regularly come up and explore what differentiates each one.

As a former EU Official and best-selling author of  The Ultimate EU Test Book , András Baneth will debunk the mystery of each competition type by delving into the following questions:

• What is a 'CAST' competition?
• What is a 'Generalist' competition?
• What is a 'Specialist' competition?
• What is an 'Internal' competition?
• What makes each of these competitions unique?

After watching this online workshop, we hope it will help you to discover which type(s) of competition is right for you, so you can fully take advantage of new EU career opportunities as they come up.

• Anyone who would like to better understand the specifics of the different EPSO selection processes / competition types and the various ways to get a job at an EU institution. 

Understanding EPSO Competencies and Values - Presentation with Q&A

Specific competencies and EU values play an extremely important role in each and every EPSO competition's selection process.

The tests/exercises that you will need to complete will be built around measuring these key competencies - especially once you get to the Assessment Centre.

Possessing a clear understanding of what assessors will be looking for when evaluating your strengths in each competency area, will greatly help you to excel and attain high scores. While EU values form the foundation of how situations and outcomes are judged within this context.

As a former EU Official and best-selling author of  The Ultimate EU Test Book , András Baneth will share with you his first-hand experiences while exploring the following questions:

• What are the 8 key ESPO competencies?
• What does each competency mean within this context?
• How is your strength per competency measured?
• What are the key EU values?
• How can I improve in each competency area?

The aim of this online workshop is to build a deeper understanding of each EPSO competency that assessors will be judging you on and to highlight the key EU values, so you can better prepare and excel in the exercises you will be asked to complete as part of your competition. 

• Anyone currently participating or planning to participate in an EPSO competition. 

How To Write Better Emails And Be More Productive At Work - Presentation with Q&A

Emails are such an essential component of our everyday personal and work life, but you probably don't give much thought to perfecting your email writing skills. It's time to change that!

Email writing skills can reveal so much about you, plus it can significantly influence your productivity.

During this insightful session, András Baneth tackles the following areas of interest:

• When you should not write an email (but use a different channel or tool)
• Formatting and layout best practices to get a quick response
• The subject line: what to do and what to avoid
• Case Study #1: The guest speaker invitation email
• Case Study #2: When you messed up and need to fix a problem
• 7-step methodology to craft difficult emails
• Anyone who would like to improve on their email writing skills and work productivity. 

EPSO Competency Based Interview Insights (inc. Field-Related Interview)

This webinar offers a detailed overview of the General Competency-Based Interview and the Field-Related Interview (also known as the Specific Competency Based Interview) components of the EPSO Assessment Centre. It explores the methodologies to get the highest scores, gives practical advice on how to prepare for these types of interviews and how to present the information assessors are looking for. In addition, it offers useful references to valuable preparation resources, websites and background reading materials.

• Competency VS Knowledge
• Difference between the General Competency-Based Interview & Field-Related Interview
• How to structure your answers
• Typical questions
• 7 Deadly Sins
• Live Q&A session with EPSO experts
• To purchase click on 'Add to Cart' then proceed with payment from your shopping cart
• After purchase the recording will appear in the MY WEBINARS section of your Dashboard.

Who should attend? Anyone who is preparing for a Competency-Based Interview exam.

When was this webinar recorded? This is a recording of the 14 February 2019 LIVE webinar

EPSO Motivational Interview Insights

There is a lot of speculation about the new Motivational Interview test added by EPSO to the Assessment Centre of the Administrator Generalists (AD5) competition. If you have been invited to the Assessment Centre stage of this competition, you're probably wondering...What's the best way to prepare for this type of test? What is EPSO aiming to measure through this test? How will the results of this test affect my overall Assessment Centre score? This session has been designed to answer your queries and offers a strategic approach to tackle this test.

(Important disclaimer: this is the first time that EPSO requires this test in a competition. The advice given during this session cannot be guaranteed with absolute certainty but is based on many years of experience observing EPSO's testing practices.)

• What is "Motivation" and how is it measured?
• Motivational factors to work in an EU institution
• The importance of this test at the Assessment Centre
• The structure of the Motivational Interview
• What is EPSO looking for?
• Analysis of Motivational Interview anchors
• Preparing for the Motivational Interview

Anyone who has been invited to the Assessment Centre of the EPSO Administrators Generalist (AD5) competition

Mastering EPSO's Oral Presentation

Get a detailed overview of the Oral Presentation component of the EPSO Assessment Centre from EU Training's experts. This webinar explores the methodologies to help you maximise your score, gives practical advice on how to structure your time and tips on how to present well. In addition, it offers useful references to valuable preparation resources, websites and background reading materials.

• The EPSO Oral Presentations structure
• How to present the right way
• Common presentation mistakes
• How to answer follow-up questions
• How to present the right way (including online)
• Body language & virtual body language

How do I access this recording?​

Who should purchase this webinar? Anyone who is undertaking an Oral Presentation exam as part of their EPSO Assessment Centre.

When was this webinar recorded? This is a recording of the 7 June 2022 LIVE webinar

• EU Training Co-founder  

Ticiana Tucci

• Certified career and executive coach
• Has led numerous Assessment Centres

Beginner’s Guide To The EPSO Organising & Prioritising Test

Before you start preparing for the Organising & Prioritising Test of your EPSO competition, take the time to understand the specifics of this test so you can apply these valuable insights and improve your test score.  

This FREE webinar offers a detailed overview of the Organising & Prioritising Test. It is theory focused, outlines basic and advanced test methodologies, highlights strategies on how to tackle such questions and offers useful tips to enhance time efficiency.

Following on from this theory based webinar is our Pro Tips For The EPSO Organising & Prioritising Test webinar, which is practical focused, fully interactive and applies the knowledge acquired from the Beginner’s Guide To The EPSO Organising & Prioritising Test webinar.

• EPSO Organising & Prioritising Test Specifics
• Solving Organising & Prioritising Test Questions Overview
• Organising & Prioritising Test Challenges
• Question Type: Timetables
• Question Type: Comparisons
• Question Type: Stock Levels
• Question Type: Scheduling
• Question Type: Project Resourcing
• Click on 'Get' to add this free webinar to your account.
• Once you own the webinar, it will appera on your Dashboard in the MY WEBINARS section.
• Anyone interested in what an Organising & Prioritising Test looks like and how to prepare for it
• Predominantly relevant for Assistant and Secretary profiles.

About Robin Bott

• Runs training sessions on psychometric test methodologies and how to excel in them. 

Beginner’s Guide to the Language Comprehension Test

Before you start preparing for the Language Comprehension Test, take the time to understand the specifics of this test so you can apply these valuable insights and improve your test score.  

This FREE webinar offers a detailed overview of the Language Comprehension Test. Originally geared towards EPSO candidates pre-2023, this webinar can be useful for other, current competitions. Focusing on theory, the presentation outlines basic and advanced test methodologies, highlights strategies on how to tackle language comprehension texts and offers useful tips to enhance time management.

• Language Comprehension Test Overview
• Design of Language Comprehension Test Items
• Verbal Reasoning
• Verbal Comprehension
• Verbal Fluency
• Language Comprehension Test Concepts
• Click on the "Get” option on the right.
• An “Owned” message will appear once it has been successfully added to your account.
• Head to your Dashboard where you will find the recording in the MY WEBINARS section.

Who should view this webinar?

• Anyone preparing to sit a Language Comprehension Test as part of their EU exams

About Megan Byrt

• Business Psychologist specialised in training and psychometric assessment.
• Expert coach and trainer for psychometric test methodologies and how to excel in them.

Pro Tips For the EPSO Organising & Prioritising Test

Before you start preparing for the Organising & Prioritising Test of your EPSO competition utilise this opportunity to work through sample questions with our trainer. Apply the practical lessons you’ll learn via this session to improve on your test score.

Before you undertake the Pro Tips For The EPSO Organising & Prioritising Test webinar it is recommended however, that you first view our FREE Beginner’s Guide To The EPSO Organising & Prioritising Test webinar. It offers a detailed summary of the Organising & Prioritising Test and highlights all the crucial test methodology and theory you need to know. 

• Participants are given 2 minutes to solve a question and vote for the correct solution.
• Correct answer revealed followed by presenter’s question debrief.
• Q&A opportunities throughout.
• 10 sample Organising & Prioritising questions in total, covering a range of relevant question types.
• You can purchase this webinar by clicking “Add to Cart”.
• Anyone interested in preparing for an Organising & Prioritising Test 

Pro Tips for the Situational Judgement Test

Before you start preparing for the Situational Judgement Test of your EPSO competition utilise this opportunity to work through sample questions with our trainer. Apply the practical lessons you’ll learn via this session to improve on your test score.

Before you undertake the Pro Tips For The EPSO Situational Judgement Test webinar we recommend that you first view our FREE Beginner’s Guide To The EPSO Situational Judgement Test webinar. It offers a detailed summary of the Situational Judgement Test and highlights all the crucial test methodology and theory you need to know.

• SJT Overview
• Participants are given 1.5 minutes to solve a question and vote for the correct solution
• 10 sample Situational Judgement questions in total, covering a range of relevant question types
• You can purchase this recording by clicking on Add to Cart, then heading to your shopping cart to proceed with payment.
• After purchase it will appear on your Dashboard in the MY WEBINARS section.
• Anyone preparing for a Situational Judgement test

Beginner’s Guide to the Situational Judgement Test

Before you start preparing for the Situational Judgement Test, take the time to understand the specifics of this test so you can apply these valuable insights and improve your test score.

This FREE webinar offers a detailed overview of the Situational Judgement Test: it is theory-focused, outlines basic and advanced test methodologies, highlights strategies on how to tackle situational judgement test questions and offers useful time management tips.

Following on from this theory based webinar is our Pro Tips For The EPSO Situational Judgement Test  live webinar, which is practical focused, fully interactive and applies the knowledge acquired from the Beginner’s Guide To The EPSO Situational Judgement Test webinar.

If a live session of the Pro Tips For The EPSO Situational Judgement Test webinar is currently not being advertised, it can be accessed as a recording as well.

• EPSO Situational Judgement Test Specifics
• Solving Situational Judgement Test Questions Overview
• How Situational Judgement Tests Are Scored
• The Competencies And Values That Underlie The Questions
• How To Approach The Test
• Just click on 'Get' and it will automatically be added to your account.
• You can view the webinar through the MY WEBINARS section of your Dahsboard.
• Anyone preparing to take a Situational Judgement Test

What Is The Difference Between A Live Webinar And A Webinar Recording?

Live webinars are an interactive live sessions with lots of examples, practical tips to help enhance your EPSO exam performance and Q&A blocks to ask all your pressing questions. Simply signing up for a live event, log on to take part and get access to the presentation’s recording afterwards so you can consult it at any point during your preparation. Don’t see an upcoming live event? Easy! Just purchase a webinar recording of an earlier event to gain immediate access to all the vital information presented during a previous live session. Naturally, the only difference being, you won’t be able to vote during exercise slots or ask your own questions.

Live Info Webcasts are always held shortly after a new EPSO competition is released and are always free, just click on 'Get' next to the listing. These webcasts help guide you through the Notice of Competition and help you understand the EPSO selection process, the various tests and how to best prepare for your EPSO exams. Recordings of the live webcasts will be made available directly through your EU Training account, but are also available here in the EU Training Webcast Library , free for anyone to view.

Our Webinars Cover

• 60-120 minutes of detailed methodology with lot of practice exercises
• Must know facts about the various EPSO tests
• Typical traps
• Test-taking strategies
• Terminology, layout and other crucial points to note
• Time management and tips to maximising your scores

Technical Details

• Available on any internet-connected device in the world
• Accessible directly through the MY WEBINARS section of your EU Training dashboard
• Make sure the browser you use is updated to the latest version
• Voice via computer speakers or headset
• Preferably cable or fast internet connection
• Unlimited Revision
• Practice / Exam mode
• Realistic Simulations
• 24 Hour Support

"Our trainer was relaxed and willing to answer all questions. She asked us at the beginning what we hoped to achieve in the session and she managed to meet all expectations in a short time frame." EPSO Case Study workshop | 27 September 2023 Eimear from Northern Ireland

Malene was friendly, spoke clearly and slowly to make sure we all understood, and replied to all our questions Yes,I would recommend the SCBI Workshop becasue I believe it was very helpful especially if one does not have any previous experience. SCBI Workshop with Malene Bresson | 23 February 2024 Antonio from Belgium

It's useful to get a good feel of the exam before starting off the practice. The training provides useful tips on techniques to analyse information and discard options. Verbal Reasoning Methodology | 29 August 2023 Marta from Spain

Frequently asked questions

I need some general information on the epso (eu career) competitions..

Not sure how EPSO competitions work? Or what the difference is between and EPSO competition and CAST?

Check out the New To EU Exams section to get clarification on the EPSO selection procedures.

If you have specific questions or need free advice, please contact us directly any time!

What services do you offer on this website?

Eu training offers a huge variety of products and services to assist with your epso preparation..

Online EPSO exam practice

• practice questions available for all types of EPSO competitions and CAST
• simulates the real EPSO test-taking conditions

EPSO Case Study Simulations

• simulates this EPSO test, including the strict time limits
• Evaluation available (in English and French ONLY) - get direct feedback from an expert
• 19 Case studies available in English
• 5 case studies available in French
• 1 case study each available in German, Spanish and Italian (no evaluation available for these).

EPSO Classroom Training Sessions

Our classes are held by professional trainers who are EPSO experts. Focused heavily on the practical side of the EPSO exams, these training sessions are designed to enhance a candidate’s confidence by simulating EPSO test conditions before the real thing. EU Training not only offers classes tailored to the various EPSO competitions but also provides EPSO Computer-Based Test training for CAST and all EPSO competitions.

Personal coaching sessions

We help EPSO candidates improve their performance on their exams through one-on-one personal coaching services. Reasoning Skills, EU Career Interviews (was EPSO Assessment Centre) and Middle Management coaching sessions are available via Skype or in-person in Brussels (face-to-face). Candidates will receive focused attention and tailored guidance from expert instructors to prepare for any stage of the EPSO selection process, and boost their EPSO exam performance. Application Assistance services are also offered when applying for a new EPSO competition.

EU Training holds many LIVE methodology webinar sessions hosted by EPSO experts and offers a vast library of webinar recordings to help you through every stage of the EPSO selection process, including:

• the EPSO Computer-Based Tests
• the EPSO Case Study
• EPSO interviews
• ... and even how to get an EU job once you're on the Reserve List.

Free EPSO Info Webcasts

When EPSO releases a new Notice of Competition we help break it down by highlighting the most important details:

• the application process
• eligibility requirements
• best preparation methods for EPSO competitions.

This is a great way to get access to vital information to help you excel in your upcoming EPSO competition and achieve your EU career dreams. EU Training webcasts are always free and the recordings are available to view with or without an EU Training account.

We are constantly expanding our eBook collection to offer valuable reading materials that delve deep into key EPSO exams topics. Download all our eBooks for free.

E-learning materials

We keep you posted about the latest EPSO news and developments, and offer valuable advice with our Tips & Tricks articles to tackle tricky EPSO topics, so you can use these insights to your advantage the next time you take an EPSO exam.

Looking for an EU Job? Scan through our comprehensive list of currently available EU agencies jobs. Also, have all the latest EU employment opportunities sent straight to your inbox by subscribing to our EU JOBS newsletter to get updates every two weeks on upcoming EPSO competitions and job vacancies at EU Institutions.

EU Training Customer Support Team

Last, but definitely not least, our Customer Support is here to help with any website or EPSO related queries - and beyond! Never hesitate to contact us!

We hope you will utilise our ever expanding services and find them usefel, even vital, in your EPSO exam preparation.

How can I register on the EU Training website? Where is the registration form?

You can register on our website for free via the following link .

Once you register you will have access to a vast library of FREE content, such as many of our Webinars and e-books , and you will also be able to make purchases.

What forms of payment are accepted? Is payment safe?

Regarding payment, the system will offer you online credit card payment (immediate access), payment via PayPal (immediate access) or Virtual Euro Account (immediate access).

Online credit card payment: (immediate access)

Accepted cards:  Mastercard, Visa (please note that Visa Electron card is not always supported).

Credit card payment is real-time, the transaction is secured by a 128-bit SSL coded system, verified by the most trusted seal, Verisign and provided by the two leading payment providers, PayPal and Realex Payments .

Virtual Euro Account: (immediate access)

Sometimes we offer customers virtual euros as a form of compensation, reward or as a special deal. If you have been allocated virtual euros by us you can use that amount to pay for your next purchase, or pay for a part of it (if you don't have enough virtual euros on your account) and pay for the rest via the other methods.

For further information, please check our Terms of Use , Privacy Policy or feel free to contact us anytime.

If I'm unable to join the live webinar or webcast on time, can I still join later?

Absolutely.

With regard to our free EPSO info webcasts , or any live webinar products for purchase, you can join in or leave at any time. And if you can't attend the live event on the day, it's worth registering anyways because you will get access to the recording and all additional documents.

If you are having issues connecting to the live event, contact us immediately.

How many times can I use a question? And how many times can I revise a test?

Our questions have no expiration date , your question balance has no expiration date. You can compose new tests as long as you have new questions on your account, and you can revise previous tests without any time limitation.

We created a system that helps your EU exam preparation in the best possible way:

• After you buy an exam preparation package, you can use these questions to create new tests in any composition and language you wish.
• Once you launch a new test, the number of questions that you put in there will be deducted from your account and you can use each question once, similarly to a test book where you mark your answer options.
• However, as a special gift to our customers, we created a system where you can re-take any of your previously composed tests as many times as you like (you can do this by finding the test you wish to re-take via the Practice Activity block of your Dashboard ).
• You can monitor your progress via the Statistics block as well.
• After submitting or re-taking a test, you can revise all your previous tests in Review mode which includes an option to turn off the 'Explanation' feature to further improve the revision experience.
• Moreover, revision is not limited in any way. You may revise previous tests and questions for an unlimited period and for an unlimited number of times.

How do I buy test questions in the language I want to practice in?

When buying question packages, you are buying a quota of questions from our database and not specific questions . This means that in the Start New Test block you can choose which language(s) you want to do your practice tests in. You do not pick this up at the time of purchase.

TIP: make sure you click on the little (i) in the table on the Products tab to see how many questions we have in a particular language per test so you don’t over-purchase.

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