cover letter for front desk hotel

Front Desk Agent Cover Letter Examples

Use these Front Desk Agent cover letter examples to help you write a powerful cover letter that will separate you from the competition.

Front desk agents are the first point of contact for guests. They need to be friendly and organized, and they must be able to handle a variety of tasks, such as checking in guests, assigning rooms, and handling payments.

To show hiring managers that you’re the right person for the job, you need a well-written cover letter. Check out the examples below to learn how to write a front desk agent cover letter that gets you the job.

Formal/Professional Writing Style Example

With my strong customer service background, excellent interpersonal skills, and ability to thrive in fast-paced environments, I am confident that I would be a valuable asset to your team as a Front Desk Agent.

In my previous role as a Customer Service Representative at XYZ Corporation, I consistently demonstrated a strong work ethic, exceptional attention to detail, and ability to adapt to changing workloads and situations. My experience in addressing diverse customer inquiries and handling multiple tasks simultaneously has given me the expertise to excel in a front desk role.

As a highly motivated and dedicated individual, I am confident in my ability to efficiently manage tasks such as greeting and registering guests, handling reservations, and providing information about your facility and the surrounding area. My excellent communication and problem-solving skills, combined with my ability to remain calm under pressure, make me an ideal candidate for this demanding position.

I am highly proficient in various computer applications, including Microsoft Word, Excel, Outlook, and hotel management software, which I believe will be advantageous for keeping track of guests’ information and maintaining their records accurately.

Furthermore, I possess a strong passion for providing an exceptional guest experience, ensuring that your customers will receive a warm and professional welcome upon arrival. My friendly personality, combined with my unwavering commitment to customer satisfaction, would make me an excellent ambassador for your organization.

I am eager to further discuss my suitability for the Front Desk Agent position at your convenience. Thank you for considering my application. I look forward to the opportunity to contribute to the ongoing success of your esteemed hotel.

[Your Name]

Entry-Level Writing Style Example

As a recent graduate with a Bachelor of Arts in Communication Studies, I am eager to begin my professional career in hospitality at your esteemed establishment. The Front Desk Agent position aligns perfectly with my passion for providing exceptional customer service and creating memorable guest experiences.

Throughout my time at university, I gained valuable experience in customer service and teamwork through various part-time roles, such as serving as a student assistant at the college library and an event host at a local catering company. These experiences have helped me develop excellent interpersonal skills, strong attention to detail, and the ability to multitask and prioritize tasks in fast-paced environments. Additionally, my proficiency in Microsoft Office applications and adaptability to new computer systems will allow me to efficiently manage the front desk.

I am highly motivated, quick to learn, and committed to providing top-notch service to your guests. I believe my strong communication skills, positive attitude, and dedication to building rapport with both guests and colleagues make me an ideal candidate for this role. This position presents a unique opportunity for me to utilize my skills and passion in a field where I can make lasting and meaningful contributions.

Thank you for considering my application for the Front Desk Agent position. I am eager to bring my customer service skills and dedication to your establishment and would be grateful for the opportunity to further discuss my qualifications in an interview.

Networking/Referral Writing Style Example

I was recently referred to this opportunity by my close friend and former colleague, John Doe, who is a current employee at your hotel. John has spoken highly of your company’s values, the incredible work environment, and the growth opportunities available, which is what prompted me to consider applying for this position.

Having worked alongside John for two years in a similar role at XYZ Hotel, I am confident that my skills and experiences closely align with the requirements for this role. I have successfully managed the front desk, ensuring a smooth and efficient check-in and check-out process for guests, as well as addressing any issues or concerns with a prompt resolution. My ability to maintain excellent guest relations and communication skills have consistently received positive feedback.

In addition to my prior experience, I have a strong understanding of the hospitality industry, its practices, and its expectations. I am also fluent in both English and Spanish, which allows me to engage effectively and comfortably with a diverse range of guests.

I believe that my relationship with John is a testament to my reliability, commitment, and dedication to delivering exceptional customer service. I am eager to join your team, and I am confident that my skills and experiences would make me a valuable asset to your organization.

Thank you for considering my application. I am looking forward to the opportunity to discuss my suitability for this role in more detail.

Enthusiastic/Passionate Writing Style Example

Having come across the job advertisement, I immediately knew that being a part of your company is the perfect opportunity for me. I am confident that my strong communication skills, dedication to customer service, and unwavering work ethic will make me a valuable asset to your team.

My passion for the hospitality industry began during my time at XYZ University, where I earned a degree in Business Management. Since then, I have honed my skills in various roles within the industry, including as a receptionist at a boutique hotel and a guest services representative at a luxury resort. Each of these experiences has fueled my desire to make every guest’s stay a memorable one.

What truly excites me about your organization is its commitment to excellence in everything it does, from the beautiful design of your properties to the personalized service your staff provides to each guest. I am eager to contribute my strong customer-service mindset and ensure that every person who walks through the doors feels welcomed and well taken care of.

In my previous roles, I have consistently received positive feedback from both guests and management for my friendly demeanor, problem-solving skills, and attention to detail. I take pride in my ability to anticipate guests’ needs and maintain a high level of professionalism, even in stressful situations.

I am confident that my zeal for this industry, coupled with my dedication to providing outstanding service, will make me a perfect fit for the Front Desk Agent position at your organization. I look forward to the opportunity to further discuss my qualifications with you and demonstrate my passion for creating unforgettable experiences for your guests.

Thank you for considering my application. I eagerly await the opportunity to contribute to your team’s success.

Problem-Solving Writing Style Example

As a hotel with a reputation for providing outstanding guest experiences, I understand that a key challenge is continually delivering exceptional service, particularly at the crucial point of guest interaction at the front desk. With over four years of hospitality experience, I am confident in my ability to contribute to your establishment by identifying and addressing problems your front desk may face, ensuring guest satisfaction, and fostering a positive and welcoming environment.

One of the main issues faced by front desk agents is managing the peak hours during check-in and check-out periods. In my previous role as a Receptionist, I implemented a streamlined system that prioritized swift check-ins and -outs, while maintaining a high level of customer service. This led to a 20% decrease in guest wait times and contributed to an improvement in overall guest reviews. As my background reflects a strong ability to multitask under pressure, I am confident that I can contribute to enhancing your guests’ experiences.

Additionally, I recognize that effective communication is vital for fostering an understanding of guest needs and resolving potential issues. Being fluent in English, French, and Spanish enables me to break down language barriers with international guests, contributing to problem-solving and fostering customized, personalized guest experiences. I am known for my ability to listen attentively and empathize, while identifying the root of problems and striving for practical solutions, which I believe will be greatly beneficial to your team.

I am excited about the possibility of joining your organization and am confident that my problem-solving skills and hospitality experience can contribute positively to the success of your front desk operations. Thank you for considering my application. I look forward to the opportunity to discuss my suitability further in an interview.

Storytelling/Narrative Writing Style Example

As I strolled through the ornate lobby of your hotel last week, I couldn’t help but be captivated by the vibrant atmosphere and the seamless interaction between the staff and guests. In that moment, I knew I wanted to be a part of your team, to contribute and grow in such an environment.

A few years ago, I found myself in a similar situation, when I visited a friend who worked as a Front Desk Agent at a boutique hotel. I was mesmerized by her ability to connect with guests and cater to their needs with ease and grace. Inspired, I decided to pursue a career in the hospitality industry, where my passion for providing excellent customer service could truly shine.

Since then, I have gained valuable experience in the field, working as a Front Desk Agent at a busy city hotel. My time there has taught me the art of multitasking and the importance of maintaining a pleasant demeanor, even in challenging situations. I have honed my skills in managing reservations, handling guest inquiries, and ensuring a smooth check-in and check-out process.

One particular incident that stands out in my mind is when a guest arrived late at night, visibly distraught after losing her luggage during transit. Recognizing her distress, I immediately offered a warm cup of tea and took it upon myself to contact the airline and arrange for her luggage to be delivered as soon as possible. The relief and appreciation on her face when I informed her that her luggage had been found made all my efforts worthwhile. It is moments like these that fuel my passion for the hospitality industry.

I am confident that my experience and dedication to providing exceptional customer service make me an ideal candidate for the Front Desk Agent position at your hotel. I would love the opportunity to contribute to your team and create memorable experiences for your guests.

Thank you for considering my application, and I look forward to the possibility of working with you.

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Hospitality Hotel Front Desk Cover Letter – A Guide

Table of contents, introduction.

When applying for a position at a hotel front desk, your cover letter plays a critical role in displaying your qualifications and setting you apart from other applicants. A well-written cover letter can showcase your customer service skills, attention to detail, and enthusiasm for the hospitality industry. In this blog post, we will provide you with two cover letter examples and answer 10 frequently asked questions about hospitality hotel front desk cover letters.

Cover Letter Examples

Dear Hiring Manager,

I am writing to express my interest in the hotel front desk position at your esteemed establishment. With a strong background in customer service and a passion for providing exceptional experiences to guests, I believe I would be a valuable asset to your team.

Throughout my career, I have gained hands-on experience in the hospitality industry, including working as a front desk agent at a luxury hotel. I have developed excellent problem-solving and communication skills, allowing me to effectively handle guests’ inquiries and resolve any issues that may arise.

In addition to my experience, I am highly proficient in using various hotel management software, ensuring smooth check-in and check-out processes for guests. I am also adept at managing reservations, handling cash transactions, and maintaining accurate records.

I am confident that my dedication to exceptional customer service, combined with my attention to detail and ability to multitask, make me a perfect fit for your hotel front desk team. I would welcome the opportunity to discuss how I can contribute to the success of your establishment further.

Thank you for considering my application. I look forward to the possibility of working with you.

I am thrilled to apply for the hotel front desk position at your renowned hotel. As a dedicated hospitality professional with a proven track record of delivering exceptional guest experiences, I am confident in my ability to contribute to your esteemed establishment’s success.

Having worked in various customer-facing roles in the hospitality industry, I have honed my skills in ensuring guest satisfaction and maintaining a welcoming atmosphere. As a front desk agent at a busy hotel, I have successfully managed a high volume of check-ins and check-outs while providing personalized and efficient service.

What sets me apart is my strong organizational skills and attention to detail, allowing me to handle administrative tasks seamlessly. I am well-versed in using industry-specific software and possess excellent problem-solving abilities to address guests’ concerns promptly and effectively.

I believe that my passion for hospitality, combined with my customer-centric approach, will make me a valuable addition to your team. I am excited about the opportunity to contribute to your hotel’s continued success, and I am eager to discuss how my skills align with your needs.

Thank you for considering my application. I look forward to the possibility of discussing my qualifications in an interview.

Best Regards,

10 FAQs about Hospitality Hotel Front Desk Cover Letter

• What should I include in my hospitality hotel front desk cover letter?
• How long should my cover letter be?
• Should I address my cover letter to a specific person?
• What format should I use for my cover letter?
• How can I make my cover letter stand out?
• What are some important skills to highlight in a hotel front desk cover letter?
• Should I mention any specific experiences or achievements in my cover letter?
• Is it necessary to include references in my cover letter?
• Should I follow up after submitting my cover letter?
• Is it acceptable to use a template for my cover letter?

A well-crafted cover letter for a hospitality hotel front desk position can significantly increase your chances of getting invited for an interview. By highlighting your customer service skills, attention to detail, and enthusiasm for the industry, you can showcase your qualifications effectively. Remember to customize your cover letter for each application, focusing on how you can uniquely contribute to the specific hotel’s success.

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Front Desk Cover Letter

15 front desk cover letter templates.

How to Write the Front Desk Cover Letter

I submit this application to express my sincere interest in the front desk position.

In the previous role, I was responsible for emergency care and treatment as required until the arrival of emergency medical services.

Please consider my qualifications and experience:

• Excellent computer/phone skills including MS Office Suite
• High School Diploma or Post-secondary education in business, computers, or office management is preferred
• Strong customer service and professionalism
• Daily Activity Report/Incident Report writing
• Greeting all guests (internal and external)
• Processing guest reservations, check-ins and check-outs
• Maintaining accurate guest information in the hotel property management system
• Handling collection efforts of all in-house balances and notifying management of potential liabilities

Thank you for considering me to become a member of your team.

Casey Kessler

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG

Responsibilities for Front Desk Cover Letter

Front desk responsible for basic guest services, checking guests in and out, delivery of room amenities when needed, and answering all guest inquiries.

Front Desk Examples

Example of front desk cover letter.

In the previous role, I was responsible for a wide variety of administrative and staff support services to an organizational unit.

• Balancing all cash, check, credit card and ledger accounts through verification, shift reports and performing audit functions if assigned
• Handling cash and credit payments in compliance with the hotel’s cash handling policy and PCI compliance
• Responding to all guest requests efficiently
• Ensuring guest satisfaction, approaching all encounters with guests and employees in a friendly, efficient and service-oriented manner
• Providing information to guests about hotel policies, services and amenities
• Managing a multi-line phone system while providing exceptional customer service over the phone
• Performing welcome calls after each check-in
• Running the overnight audit, confirming accuracy and addressing any discrepancies

Thank you in advance for taking the time to read my cover letter and to review my resume.

Frankie Ratke

In response to your job posting for front desk, I am including this letter and my resume for your review.

In my previous role, I was responsible for assistance to injured guests until the arrival of emergency medical services.

Please consider my experience and qualifications for this position:

• Handling High Call Volume
• Handle Stress Well
• Understand community guidelines and refer to governing document resources
• Conduct regular facility inspections for cleanliness and safety
• Input and distribute work orders
• Collect work order/project proposals as assigned by Management
• Inspect community on a consistent basis for violations to community rules
• Identify, input, distribute, and follow up on violations

I really appreciate you taking the time to review my application for the position of front desk.

Morgan Hessel

In the previous role, I was responsible for in-services to administrative and clinical staff on relevant topics.

My experience is an excellent fit for the list of requirements in this job:

• Communicating all overnight situations to management
• Handling and distributing guest packages and mail
• Maintaining cleanliness of public areas and sanitizing frequently
• Preparing and servicing the hotel breakfast buffet
• Completing daily checklists and logs
• Processing H Market transactions and re-stocking inventory as needed
• Effectively communicating all pertinent information to other associates and departments
• Assisting in all areas of the operation including, PBX/Switchboard, reservations, luggage storage and other areas as necessary

Please consider me for the front desk opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for input on administrative policies and procedures for CSUHN Counseling Services as necessary.

• Appropriately address guest concerns in a quick and efficient manner
• Complying with all standards and regulations to encourage safe and efficient hotel operations
• Troubleshooting any system issues
• Maintaining regular attendance in compliance with company policy
• Maintaining and organizing work area regularly
• Issuing safety deposit boxes in compliance with hotel policies
• Assisting with meeting room setup and tear down
• Customer service or hotel Front Desk experience (Hyatt preferred)

Thank you for your time and consideration.

Jordan Leuschke

Previously, I was responsible for guests with information about the facility, services, and amenities.

• Conduct resident verification and complete new owner orientations
• Consistent use and maintenance of FSR Connect system (resident database, community calendars, community website, work order and violation tools, task logs)
• Issue and monitor access fobs, cards, and gate transponders and maintenance of access databases
• Coordination of resident facility rentals including application processing, event setup, monitoring, inspections, and deposit handling
• Accept and process revenue (from facility rentals, access device purchases, parking permits)
• Input and coordinate vehicle safelists
• Assist owners with general assessment billing questions, payment options, and ACH setup
• Accept and process resident package deliveries

Thank you for taking your time to review my application.

Casey Doyle

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15 Front Desk Receptionist Cover Letters That Will Get Hired (NOW)

Are you are looking to write a cover letter for Front Desk Receptionist jobs that will impress recruiters and get you noticed by hiring managers? You need one to apply for a job, but you don’t know what to say.

Cover letters are an essential part of the process that is involved in applying for a job. They are more personal than a résumé or CV, and they allow you to introduce yourself for the first time. Cover letters can be used with your résumé or CV when submitting your application; but if you apply with only one piece of paper, make sure your cover letter has all the information needed to provide an introduction to yourself.

Here are 15 amazing Front Desk Receptionist cover letters that are professionally written and will help you stand out and get that job!

Front Desk Receptionist Cover Letters

Each cover letter is written with a different focus. Review all of them and pick the ones that apply to your situation. Take inspiration from multiple samples and combine them to craft your unique cover letter.

Front Desk Receptionist Sample 1

To whom it may concern, I am writing to express my interest in the Front Desk Receptionist position. I believe that my previous experience as a Front Desk Clerk for Company ABC, as well as my computer skills and office skills make me an excellent candidate for this position. I am confident that I would be able to handle any tasks assigned to me with little or no supervision. I look forward to meeting you at your earliest convenience so we can discuss more about this job opportunity. Thank you for your time and consideration of my candidacy. Yours Truly, John Doe

Front Desk Receptionist Sample 2

Hello, I am writing to express my interest in the Front Desk Receptionist position that you advertised. I have experience working as a customer service representative for five years and have excelled in every position I’ve ever had. My focus has always been on keeping my customers happy. With my excellent communication skills, interpersonal skills, attention to detail, and professionalism I would be the ideal candidate for this job. I look forward to hearing from you soon so that we can discuss this opportunity further over the phone or in person if possible!

Front Desk Receptionist Sample 3

To Whom It May Concern:

I am writing in regards to the Front Desk Receptionist position that is currently available at your company. I would like to apply for the position and would like you to know that I am a motivated, hardworking individual who excels in customer service. I have excellent interpersonal skills and always provide excellent customer service to all of my customers. If given the opportunity, I can prove myself as a valuable asset to your company’s team!

Front Desk Receptionist Sample 4

Dear _________,

I am writing to express my interest in the Front Desk Receptionist position at your company. I have worked as a receptionist for over 4 years and have excellent customer service skills. I am detail oriented and dependable, which is why I think I would be a great fit for this job. Please consider me for this position and let me know when you will be calling or interviewing people. Thank you in advance for your consideration!

Front Desk Receptionist Sample 5

I am a patient, reliable and charismatic individual who excels in customer service. I have been in the Front Desk Receptionist position for five years and have worked in a wide range of industries-from hospitality to healthcare. I am confident that my experiences will help me contribute to the success of your company.

Front Desk Receptionist Sample 6

Dear ______________, I am writing to inquire about the Front Desk Receptionist position advertised on your website. I am currently seeking a position in the area of customer service, and would like to learn more about this position. My availability is very flexible, and I can do any hours per week that are available. I work well under pressure, and am able to handle many tasks at once with ease. My experience includes 5 years as a waitress/server at The Grill for Business for over 10 years, which has proven useful in my ability to multitask quickly while providing excellent customer service. Thank you for your consideration of my qualifications for this job opportunity. If you have any questions or need more information please contact me via phone

Front Desk Receptionist Sample 7

Dear Hiring Manager,

I am writing to express my interest in the Front Desk Receptionist position available. I have five years of experience as a Front Desk Receptionist at XYZ Hospital and would be an excellent fit for your team. My passion for customer service, ability to work independently and initiative make me the right choice for this position. I am currently available on Mondays, Wednesdays and Fridays from 8:00am-5:00pm with flexibility on my schedule during afternoons/evenings/weekends. I can provide detailed references upon request. Best regards, Jane Doe

Front Desk Receptionist Sample 8

I am writing with the hope that you will consider me for __________. I have completed University with a degree in __________ and _________. As a result, I am well qualified to perform the duties of _______. I am enthusiastic for this opportunity and would be happy to come in for an interview at your convenience. Thank you very much for your time.

Front Desk Receptionist Sample 9

I am a college student at _____ and I am interested in the Front Desk Receptionist position. I have strong interpersonal and communication skills and an outstanding customer service background. I would like to be considered for this position because it relates well to my interests and experience. Thank you for considering me!

Front Desk Receptionist Sample 10

I am a recent graduate from ABC School of Business with a strong desire to better myself in the workforce. I have been working at XYZ Hospitality Group for 3 years and have experience in all aspects of front desk receptionist duties, including answering phones, greeting guests, and scheduling appointments. If given the opportunity, I will work hard to provide you with superior customer service that is both courteous and prompt. Thank you for your time and consideration.

Front Desk Receptionist Sample 11

Please consider me for the receptionist position. I have two years of experience in the field, and I am eager to make my mark on this industry. I am confident that you will not be disappointed with my work ethic or level of professionalism.

Front Desk Receptionist Sample 12

Dear Sir or Madam,

I am a professional Front Desk Receptionist with a marketing degree and experience as a Front Desk Receptionist for years. I have excellent customer service skills and experience working in front desk reception. My resume is attached with my contact information as well as my LinkedIn profile which you can access to see more of my background. I would be an asset to your team and would love the opportunity to speak with you about how I can help your office.

Thank you for your time and consideration,

Front Desk Receptionist Sample 13

I have been a receptionist for the past five years and I am looking for a new opportunity to further my career. Above all, I strive to create an enjoyable experience for guests who visit the front desk of the hotel. In my previous positions, I have handled telephone calls, welcomed guests with a friendly greeting and translated their needs into actions that will match their expectations.

Front Desk Receptionist Sample 14

I am excited to apply for the Front Desk Receptionist position at your company. I have experience handling customer service, scheduling appointments, and welcoming guests. All of these skills come together in my work experience with ABC Company where I served as a receptionist, answering phones and greeting visitors who came to our office front desk. My excellent customer service skills help me maintain a positive connection with all of our clients during interactions that range from routine phone calls to arranging meetings or conferences. I would love the opportunity to use my experience in this role to create an even better customer service environment at your company!

Front Desk Receptionist Sample 15

Dear Clive: I am writing to express my interest in the Front Desk Receptionist position and to share my qualifications and experience. My previous experience as a receptionist for over five years has given me the skills needed for this position, including customer service, greeting visitors, multitasking, administrative duties, problem solving, and organization. I have great interpersonal skills which will enable me to effectively serve guests while maintaining a professional demeanor. This is an important aspect of this role because it entrusts the receptionist with the responsibility of representing your company’s brand image. I am looking forward to meeting you soon so that we can discuss my qualifications in more detail.

Sincerely, John Smith

Recruiters and hiring managers receive hundreds of applications for each job opening.

Use the above professionally written Front Desk Receptionist cover letter samples to learn how to write a cover letter that will catch their attention and customize it for your specific situation.

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Hotel Front Desk Clerk Cover Letter Sample

Land your next job more easily & learn to perfect your new cover letter with our free, modifiable Hotel Front Desk Clerk cover letter sample. Copy and paste this cover letter sample at no cost or edit it directly using our proven and tested cover letter creator.

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Hotel Front Desk Clerk Cover Letter Sample (Full Text Version)

Jaasim Iman

Dear Sir/Madam,

I am writing this letter to express my interest in applying for the Hotel Front Desk Clerk job within Hilton International, LLC in Oslo which has been posted and advertised on Indeed.com. I am certain that the combination of my career history and multiple important qualities makes me an ideal candidate for the role and what is more, I believe that it would be a great opportunity for me to grow my career.

My name is Jaasim Iman and I am a motivated and self-driven individual offering a strong client-oriented approach and excellent work ethic. Having worked as a Hotel Front Desk Clerk at the Royal Hotel in Dubai for more than 3 years, I am fully adept at all aspects of the job. There, I am mainly in charge of executing multiple daily hotel management tasks to ensure that all policies and procedures are always followed. On top of that, I:

• Handle bookings, greet customers, and maintain relevant correspondence.
• Resolve any problematic issues, collect payments, and produce weekly reports.
• Train and coordinate new staff and perform other tasks as assigned by the supervisor.

For successfully completing all assigned projects within budget and in a timely manner, I have been awarded the Employee of the Month once. I am a great team player possessing extraordinary communication skills and the ability to operate in fast-paced business environments. Finally, I am experienced with all software programs necessary for the role, including Clouddesk, Maestro PMS, and RDPWin. Please do not hesitate to contact me if you have any questions on my qualifications. Thank you for your time and consideration and I look forward to hearing back from you soon.

Kind regards,

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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Hotel Front Desk Clerk Cover Letter Example: 4 Templates

Keep in mind to highlight your relevant work experience and talents in your cover letter for a hotel front desk clerk position. Whether you’re looking for an entry-level position or have been in your industry for a long, highlighting your relevant achievements in your cover letter will help you stand out and secure that job interview.

Letter Template: 1

Table of Contents

Hotel Front Desk Clerk Cover Letter

James Brown

238 Broadway

United States

The HR Manager

XYZ Company

354 F 63 rd Street

Subject- Hotel front desk clerk cover letter

The post of hotel front desk clerk with [Mention the organization] has my full attention. I’ve been a cashier at a store for the past [Mention the number] years. I have gained a lot of knowledge about providing first-rate customer service, and I am aware of how crucial first impressions are to any company. I also completed conflict resolution seminars so I have the knowledge and abilities to settle disputes quickly and satisfactorily. This workshop taught me how to deal with agitated or irate visitors in a kind but strong approach to stop the issue from turning into a chaotic situation.

This job would be the ideal place for me to begin if I wanted to work in the hotel sector as a career. Although I do intend to pursue a degree in hospitality, getting this job would be a terrific first step toward my objective. In addition to my customer service expertise, I believe the following qualifications make me a strong candidate for this position:

When working with the public, I have a lot of patience and a cheerful disposition that contributes to fostering a welcoming atmosphere. I am comfortable using computers and a wide range of programs, and I have the aptitude to pick up any system rapidly. I can follow instructions in great detail, and I’m good at fixing problems. I am a fantastic fit for this role since I am a hard worker who is committed and eager to assist in all departments of the hotel when necessary.

I can be reached at [Mention the phone number].

Respectfully,

[Handwriting signature]

[Mention the contact details]

[Mention here, if there is any post note to be given]

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I hurried to send my application for your consideration as soon as I learned that the [Mention the name] hotel was looking for a new Front Desk Clerk. I am well-positioned to contribute to your team in this area as a professional with strong experience in reception and administrative assistance in busy hotel environments who is organized, affable, and dependable.

I’ve thrived at a front desk role with the [Mention the name of the company] in [Mention the place] for the past six years, providing first-rate client care and assistance while managing administrative responsibilities like payments, phone reception, and database maintenance. I am excellent at prioritizing tasks, working with staff, and putting in place highly effective processes and systems to increase efficiency. This includes addressing customer questions and concerns and ensuring outstanding guest experiences.

Please take into account the highlights of my experience as follows: Performing a wide range of hotel front desk duties, such as managing phones, scheduling reservations, accommodating special requests, and processing payments, all while maintaining smooth operations and top-notch customer service. Greeting clients upon arrival, assuring fast attention and a continuously high standard of care and assistance, and informing visitors about the amenities, services, and activities in the area. New hires, such as front desk representatives, housekeepers, and maintenance personnel, are being trained and mentored.

Multiple tasks juggling prowess combined with outstanding communication and organizing abilities; excels in both independent and teamwork-focused work contexts; works effectively with little supervision.

I am convinced that my extra talents will make me an immediate contribution to your team and that my expertise in front desk reception and support will enable me to succeed in this post with the [Mention the name] hotel. I would welcome the chance to explain my qualifications in more detail. I appreciate your thoughtfulness and hope to speak with you soon.

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Hotel Front Desk Supervisor Cover Letter Example

Hotel Front Desk Supervisors guide and operate the front office staff through day-to-day duties and responsibilities. The job description entails maintaining a positive work environment and checking guests in and out of the hotel in a courteous manner.

To make this work simple for you, we have come up with some Hotel Front Desk Supervisor Cover Letter Samples, and tips on how to write a cover letter for your Hotel Front Desk Supervisor role that will help you get your dream job. A Hotel Front Desk Supervisor works for the hospitality sector, such as resorts, hotels, and motels, and manages the front desk operations. This person in charge of managing the front desk and its employees typically are expected to possess strong leadership skills and be proficient in administration process.

• Cover Letters
• Office & Administrative

What to Include in a Hotel Front Desk Supervisor Cover Letter?

Roles and responsibilities.

• Making sure all customers are satisfied and are provided a cordial welcome as they arrive and depart.
• Communicating with other departments and ensuring the needs of customers are met.
• Monitoring security cameras and ensuring the guest’s safety is maintained at all times.
• Coordinating with staff members and ensuring that maintenance requests are addressed.
• Managing the front desk operations apart from check-in and check-out procedures.
• Providing information about hotel services and amenities available to guests.
• Ensuring all reservations are properly processed.
• Answering phone calls, and providing information about the hotel and its service.

Education & Skills

Hotel front desk supervisor skills:.

• Strong verbal and written communication skills.
• The ability to lead and motivate the team.
• Previous front office experience.
• Language skills – fluency in multiple languages will be an asset.
• The ability to work in shifts.
• Flexibility to travel.
• Knowledge of operating MS Office and hotel reservation software.
• Professional attitude and demeanor.

Hotel Front Desk Supervisor Education Requirements:

• High school diploma or GED (mandatory).
• Bachelor’s degree in hospitality or business program.
• Theoretical knowledge of the responsibilities.

Hotel Front Desk Supervisor Cover Letter Example (Text Version)

Dear Mr./Ms.

I have been a long-time fan of ***, and I was truly elated to see that your company is looking for a Hotel Front Desk Supervisor currently. I have strong experience in handling different types of guests and have been in this field for major organizations such as ***, and ***. This experience combined with my passion to serve customers would help me to take up the role of a Hotel Front Desk Supervisor in your company and give my best to the betterment and success of your organization’s mission.

Highlights of my accomplishment as a Hotel Front Desk Supervisor include –

• Spearheading ****’s operation – managing a team of 20 employees, overseeing all aspects of front desk operations, while ensuring the guests are greeted and checked in on time.
• Record management is a vital part of any hospitality industry, and I excel in this skill, and can handle all guest’s requests, and solve their complaints then and there.
• Worked in several capacities including front desk clerk, guest service associate, and concierge, and provided my valuable skills in conflict resolution, multitasking, and customer service.
• The ability to lead and motivate team members, oversee the front office staff during all shifts, and develop a positive relationship with the team members.
• Constantly praised for my leadership skills, and the ability to resolve problems and be resourceful to team members.
• Expertise in customer service- received numerous awards for my customer service skills including the recent one- the “Employee of the Month” award which was for excellence and effort to satisfy guests by going above and beyond my service parameters.

I take pride in providing exemplary customer service, and I strongly believe that these skills of mine would be a valuable addition to ***. I look forward to discussing this opportunity in further detail by meeting you in person. Thank you for your time and consideration.

Sincerely, [Your Name]

Showcase your relatable skills and experience in this field so that you can impress the hiring employer. Some great ways to do this are to –

• Provide a brief example of your past project that depicts how you have helped guests achieve their goals. This will impress the hiring manager and give an idea of what can be expected from you.
• Mention your specific metrics for improvement- decreased churn rate, and increased subscription rates.
• Discuss your positive results that stem from your output, and also mention the awards, and recognition that you have achieved.

Similarly, your resume should also have the same impact as your cover letter. For resume help, check out our Hotel Front Desk Supervisor Resume Samples as well!

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