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International Journal of Contemporary Hospitality Management

ISSN : 0959-6119

Article publication date: 10 April 2017

The purpose of this paper is to present a review of the foodservice and restaurant literature that has been published over the past 10 years in the top hospitality and tourism journals. This information will be used to identify the key trends and topics studied over the past decade, and help to identify the gaps that appear in the research to identify opportunities for advancing future research in the area of foodservice and restaurant management.

Design/methodology/approach

This paper takes the form of a critical review of the extant literature that has been done in the foodservice and restaurant industries. Literature from the past 10 years will be qualitatively assessed to determine trends and gaps in the research to help guide the direction for future research.

The findings show that the past 10 years have seen an increase in the number of and the quality of foodservice and restaurant management research articles. The topics have been diverse and the findings have explored the changing and evolving segments of the foodservice industry, restaurant operations, service quality in foodservice, restaurant finance, foodservice marketing, food safety and healthfulness and the increased role of technology in the industry.

Research limitations/implications

Given the number of research papers done over the past 10 years in the area of foodservice, it is possible that some research has been missed and that some specific topics within the breadth and depth of the foodservice industry could have lacked sufficient coverage in this one paper. The implications from this paper are that it can be used to inform academics and practitioners where there is room for more research, it could provide ideas for more in-depth discussion of a specific topic and it is a detailed start into assessing the research done of late.

Originality/value

This paper helps foodservice researchers in determining where past research has gone and gives future direction for meaningful research to be done in the foodservice area moving forward to inform academicians and practitioners in the industry.

  • Hospitality management
  • Restaurants
  • Food and beverage
  • Foodservice research

DiPietro, R. (2017), "Restaurant and foodservice research: A critical reflection behind and an optimistic look ahead", International Journal of Contemporary Hospitality Management , Vol. 29 No. 4, pp. 1203-1234. https://doi.org/10.1108/IJCHM-01-2016-0046

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Approaches for restaurant revenue management

  • Research Article
  • Published: 23 February 2021
  • Volume 21 , pages 17–35, ( 2022 )

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literature review on restaurant management system

  • Mohit Tyagi 1 &
  • Nomesh B. Bolia 1  

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Revenue management (RM) helps predict customer demand to optimize inventory availability and price so that revenue growth can be maximized. The main aim of revenue management is to sell the right product at the right time and for the right price to the right consumer. Over the past two decades, revenue management techniques for restaurant industries have started to appear in the literature. This paper aims to thoroughly review this literature and identify emerging issues. The paper is mainly structured around strategic levers of restaurant revenue management, barriers to the implementation of revenue management strategies in restaurants, and emerging themes in restaurant revenue management. The paper concludes with a summary of key findings and carefully identified directions for future research.

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Tyagi, M., Bolia, N.B. Approaches for restaurant revenue management. J Revenue Pricing Manag 21 , 17–35 (2022). https://doi.org/10.1057/s41272-021-00288-0

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Introduction, section snippets, references (127), cited by (114).

Elsevier

International Journal of Hospitality Management

A review of restaurant research in the last two decades: a bibliometric analysis.

  • • Two periods are identified in restaurant research in hospitality field.
  • • Interest is directed from service to the customer’s perceptions and emotions.
  • • Currently, satisfaction as consequence of diverse attributes is the motor theme.
  • • The future of research is the health, CBBE and technology innovativeness.

Background to restaurant research

Bibliometric analysis in hospitality and tourism, bibliometric analysis: data sets, scientific performance, main conclusions, implications for academic research, acknowledgements, consumer responses to interactive restaurant self-service technology (irsst): the role of gadget-loving propensity, int. j. hosp. manage., changes in the structures and directions of destination management and marketing research: a bibliometric mapping study, 2005–2016, j. destin. mark. manage., my destination in your brain: a novel neuromarketing approach for evaluating the effectiveness of destination marketing, explicating restaurant performance: the nature and foundations of sustainable service and organizational environment, maturity and development of high-quality restaurant websites: a comparison of michelin-starred restaurants in france, italy and spain, vicious advice: analyzing the impact of tripadvisor on the quality of restaurants as part of the cultural heritage of venice, tour. manage., the intellectual structure of research in hospitality management: a literature review using bibliometric methods of the journal international journal of hospitality management, perceived values, satisfaction, and behavioral intentions: the role of familiarity in korean restaurants, influencing factors on restaurant customers’ revisit intention: the roles of emotions and switching barriers, impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention, consumer-based chain restaurant brand equity, brand reputation, and brand trust, professional conceptions of creativity in restaurant space planning, structural effects of cognitive and affective responses to web advertisements, website and brand attitudes, and purchase intentions: the case of casual-dining restaurants, creating a model of customer equity for chain restaurant brand formation, restaurant experiences triggering positive electronic word-of-mouth (ewom) motivations, the effects of health value on healthful food selection intention at restaurants: considering the role of attitudes toward taste and healthfulness of healthful foods, the relationship between brand equity and firms’ performance in luxury hotels and chain restaurants, measuring customer perceptions of restaurant innovativeness: developing and validating a scale, triangulation in tourism research: a bibliometric study of top three tourism journals, tourism manage. perspect., bibliometric studies in tourism, ann. tour. res., what we know and do not know about authenticity in dining experiences: a systematic literature review, how nutrition information frame affects parents’ perceptions of restaurants: the moderating role of information credibility, knowledge mapping of hospitality research − a visual analysis using citespace, hospitality marketing research: recent trends and future directions, authenticity perceptions, brand equity and brand choice intention: the case of ethnic restaurants, which bundles of corporate governance provisions lead to high firm performance among restaurant firms, who’s on the tourists’ menu exploring the social significance of restaurant experiences for tourists, tour. manag., a netnographic examination of constructive authenticity in victoria falls tourist (restaurant) experiences, sparking interest in restaurant dishes cognitive and affective processes underlying dish design and ecological origin. an fmri study, physiol. behav., psychological factors influencing customers’ acceptance of smartphone diet apps when ordering food at restaurants, food and gastronomy research in tourism and hospitality: a bibliometric analysis, tourism and statistics: bibliometric study 1998–2002, managing brand equity: capitalizing on the value of a brand name, intelligent agent technology: what affects its adoption in hotel food supply chain management, j. hosp. tour. technol., foreign tourists’ motivation and information source(s) influencing their preference for eating out at ethnic restaurants in bangkok, int. j. hosp. tour. adm., analysis of the scientific production international indigenous tourism 1990 to 2013: a bibliometric study and proposal of a research agenda, pasos rev. tur. patrim. cult., restaurant assessment of local food and the global sustainable tourism criteria, eur. j. tour. res., technological disruptions in services: lessons from tourism and hospitality, j. serv. manage., classifying restaurants to improve usability of restaurant research, int. j. contemp. hosp. manage., bibliometric analysis of the scientific production of judo as a combat sport, revista de artes marciales asiáticas, i ate, i enjoyed and i posted: tripadvisor and marvelous experiences in restaurants, rosa dos ventos-turismo e hospitalidade, the effects of luxury restaurant environments on diners’ emotions and loyalty: incorporating diner expectations into an extended mehrabian-russell model, a tri-method approach to a review of adventure tourism literature: bibliometric analysis, content analysis, and a quantitative systematic literature review, j. hosp. tour. res., examining consumers’ intentions to dine at luxury restaurants while traveling, sport management: a bibliometric study on central themes and trends, eur. sport. manag. q., scimat: a new science mapping analysis software tool, j. am. soc. inf. sci. technol., the intellectual development of management information systems, 1972–1982: a co-citation analysis, manage. sci., taking the local food movement one step further: an exploratory case study of hyper-local restaurants, tour. hosp. res., state of the art of research in the sector of thermalism, thalassotherapy and spa: a bibliometric analysis, restaurant and foodservice research, a review of three decades of academic research on brand equity: a bibliometric approach using co-word analysis and bibliographic coupling.

Bibliometric analysis has been applied in many disciplines in recent years to raise awareness of their value, describe their evolution, and identify the predominant themes over time, while providing academics and professionals with a better understanding of the state of the art of the discipline in question. Examples of this type of study can be found in diverse fields such as consumer research (Jia, Zhou, and Allaway, 2018; Zuschke, 2020), financial marketing (Muñoz-Leiva, Sánchez-Fernández, Liébana-Cabanillas, and Martínez-Fiestas, 2013), business-to-business marketing (Kumar, Sharma, and Salo, 2019; Möller and Halinen, 2018), management information systems (Culnan, 1986), integrated marketing communications (Muñoz-Leiva et al., 2015), comparative advertising (Del Barrio-García, Muñoz-Leiva, and Golden, 2020), brand personality (Radler, 2018), strategic management (Vogel and Güttel, 2013), business capabilities (Kouropalatis, Giudici, and Acar, 2019), socially-responsible consumer behavior (Nova-Reyes, Muñoz-Leiva, and Luque-Martinez, 2020), restaurant tourism (Rodríguez-López, Alcántara-Pilar, Del Barrio-García, and Muñoz-Leiva, 2020), medical tourism (De la Hoz-Correa, Muñoz-Leiva, and Bakucz, 2018), qualitative research in marketing (Murgado-Armenteros et al., 2015), service research (Donthu, Gremler, Kumar, and Pattnaik, 2020a), and strategic marketing (Donthu, Kumar, Paul, Pattnaik, and Strong, 2020b). In the specific field of ​​branding scholarship, there are some bibliometric studies on collateral aspects such as brand positioning (Sciasci, Garcia, and Galli, 2012), place branding (Ma, Schraven, de Bruijne, De Jong, and Lu, 2019), brand personality (Lara-Rodríguez, Rojas-Contreras, and Oliva, 2019), or brand experience (Zha, Melewar, Foroudi, and Jin, 2020).

Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis

A bibliometric review of research on covid-19 and tourism: reflections for moving forward, big social data and customer decision making in vegetarian restaurants: a combined machine learning method.

The current study highlights the importance of online review analysis for managing restaurant marketing. This issue has been highlighted in the existing literature that emphasized the strength of eWOM and online reviews in restaurant industry to identify dining behaviour of customers (DiPietro, 2017; Kim and Tanford, 2019; Rodríguez-López et al., 2019; Zhang and Hanks, 2018). The current study significantly shows the application of online reviews for market segmentation in restaurant industry contrasted with traditional market segmentation through survey.

The rise of online food delivery culture during the COVID-19 pandemic: an analysis of intention and its associated risk

Measuring gastronomic image online.

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The study was conducted to determine the pros and cons of using Restaurant Management System (RMS) based on the views of restaurant staff in the context of Bangladesh. The effectiveness of RMS use in terms of business features was examined and differences were sought. Data were collected using a structured questionnaire. Participants working in restaurants where RMS was used were of the view that RMS simplified operations, increased sales, and improved product / service quality, while those working in restaurants where RMS was not used had higher scores in expressions of difficulty using the system. In addition, RMS has a more positive impact on sales growth and product / service quality delivery according to the chain restaurant staff (p <0.05). Again, restaurant employees with a minimum score of 10 or fewer employees are included in relation to the positive impact of using RMS in terms of operations management and sales growth. Therefore, there is a relationship between business size and RMS usage requirements.

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  • Published: 27 September 2024

The dental needs of children with Epidermolysis Bullosa and service delivery: a scoping review

  • Z. Smith   ORCID: orcid.org/0000-0002-5575-1165 1 ,
  • S. Nath   ORCID: orcid.org/0000-0001-8714-7264 2 ,
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BMC Oral Health volume  24 , Article number:  1131 ( 2024 ) Cite this article

Metrics details

Epidermolysis Bullosa (EB) is a genetic condition with fragility of the skin and oral mucosal lining requiring appropriate care and management by dental health professionals. The objective of this scoping review was to comprehensively examine the specialised dental needs of children with Epidermolysis Bullosa and map evidence towards the type, availability, and accessibility of specialised dental care services within various health care systems.

This scoping review was conducted using the JBI Methodology framework for scoping reviews. Five databases were used to source relevant literature: MEDLINE, Embase, Dentistry & Oral Sciences Source, Scopus, and Web of Science during the period 1963–2022.

Thirty three published case reports were identified reporting on 45 participants encompassing the dental care and management of children diagnosed with EB aged between 0–12 years of age from an Australian and international health care context. The findings reveal the need for greater awareness amongst health professionals in the management and specialised dental care needs of children and the need for further research, and care pathways for children with EB.

There is a dearth of evidence which examines the dental needs of children, in particular referral pathways and timely access to dental health services and professionals. Dentists play an important role in monitoring and providing individualised and specialised oral care and treatment to the child with EB. It is vital that dentists as well as the wider multidisciplinary team have knowledge and understanding of the EB condition in meeting the specialised needs and management of these children.

Peer Review reports

Introduction

Epidermolysis Bullosa (EB) is a rare inherited disease affecting the skin and mucosal membranes in response to minor trauma. The condition has thirty reported sub types across four main classifications of the disease based on the blister formations noted as: EB Simplex (EBS), Junctional EB (JEB), Dystrophic EB (DEB) and Kindler EB (KEB) [ 1 ]. The type of EB can range from mild to severe in nature impacting an estimated 500,000 people globally [ 1 ]. The condition is incurable and affects people from birth with chronic fragility of the skin, blistering, ulcerations, and trauma to the skin and mucosal membranes from minor injury, trauma, rubbing, friction, and heat [ 2 , 3 ]. Babies born with this condition are commonly referred to as ‘butterfly children’ due to the thin, fragile, and translucent nature of their skin similar to that of a delicate butterfly’s wings [ 1 ]. Children with EB have been reported to experience traumatic stress reactions from not only their medical treatments but interactions with health professionals providing painful treatments [ 4 , 5 ]. Similarly, continued daily EB treatments and management of their condition has also reported to impact and cause strain on the individuals, their family and those providing care [ 4 , 5 , 6 ].

Dependent on the type of EB, the eyes, nails, and hair can also be affected in addition to the mouth, gums, throat and esophagus, stomach, and bladder [ 1 ]. For children, blistering and trauma to the oral mucosa can impact their ability to eat and maintain healthy weight, nutrition, growth, and wound healing [ 7 ]. Of the four types of EB all patients experienced some degree of mouth ulceration. EBS is identified as having milder oral cavity ulceration [ 1 ]. However, JEB, DEB and KEB have additional health issues of tooth enamel decay, tooth decay, overcrowding or misalignment of teeth, and oesophageal blistering [ 1 ]. The sub type KEB also has additional oral cavity complications of gingivitis, tooth decay, loss of teeth and gingival enlargement ( growth of the gum around the teeth ) [ 8 ]. For the EB child general oral health care is complex with a focus on preventative care, the management of oral hygiene, dental caries, and necessary tooth extractions [ 5 , 9 ]. Similarly, dental sensitivity, pain and oral care in general are areas often overlooked for children with this condition. Several authors report children as reluctant to conduct daily cleaning, thereby being noncompliant with ongoing recommended treatment/care when visiting dentists thereby increasing the incidence of ongoing dental treatment issues such as infection, teeth cavities and inflammation of the gums and overall poor oral health [ 10 , 11 , 12 ]. For children with EB regular in the chair dental treatment can be painful and traumatic with further trauma and complications experienced to the oral mucosa, with many children refusing treatment based on fear, pain, and previous negative dental experiences [ 13 ].

Children with EB may undergo numerous invasive procedures with their condition further compromised in the regular dental environment due to non-compliance, pain, trauma, and further complications to the oral mucosa. Dental care for EB children is often required to be undertaken in the operating room setting under general anaesthetic where specialised care and management can be fulfilled in a safe and controlled environment. Little is currently understood of the current arrangement of dental services, accessibility, and the availability of healthcare services for EB children.

Current guidelines on dental care for EB patients focus on prevention and management with a shared care approach with the multidisciplinary team providing care [ 8 ]. Referrals to specialist dental services are often required for the management of painful extractions or dental treatments which are unable to be performed in a regular dental clinic. For many children, dental treatment is best undertaken within the perioperative setting with experienced anaesthetic staff familiar with the EB condition as anaesthetic management can be hazardous with issues such as difficultly establishing an airway during intubation and trauma to the airway [ 14 , 15 , 16 ]. Many children with EB have had successful surgical procedures conducted under a general anaesthetic, with new techniques to manage the airway successfully intraoperatively in a controlled environment to improve their long-term oral EB rehabilitation to delimit exacerbating further oral, skin trauma and integrity during the perioperative period [ 17 , 18 , 19 , 20 ].

Globally, there is extensive literature of challenging and complex dental EB cases and the necessity for individualised dental care and management across the lifespan [ 20 , 21 , 22 , 23 , 24 ]. It is imperative that health services and schemes are available to assist patients with ongoing care requirements across the lifespan. In the Australian context, there is support by the National Disability Insurance Scheme (NDIS) for children and adults with significant physical impairment for the severe types of EB whilst those with milder forms of EB are unsupported in meeting their specific care requirements [ 25 ]. Therefore, there is a need for greater attention on the dental needs and care requirement for the EB child in line with their developmental oral health needs. Dental guidelines in managing EB patients have emphasised the need for early access to dental services with regular prevention and monitoring by a local dentist [ 8 , 26 ]. In effect, the local dentist is a primary conduit for a shared care approach and referral to specialised dentistry services should sedation or general anesthesia be required to aid in the child’s ongoing management and improve the quality of oral health outcomes across the lifespan [ 21 ]. Access to regular and specialised dental services may not always be readily available. This may impact how children and families who may require individualised preventative care, access treatment and care to manage their condition and their long-term oral health. Improving dental care and services for children with EB is an area often overlooked and in need of highlighting for the whole multidisciplinary health team. As treatment is often required early it is important for all health professionals to have an awareness of EB and the potential impact on the child’s developmental phases, nutrition, healthy weight, growth, wound healing, speech, and oral health. The purpose of this scoping review is to provide insight into the best evidence base of specialised dental care and management for children with EB during their pivotal developmental ages between 0–12 years and map evidence towards the type, availability, and accessibility of specialised dental care services within various health care systems from the extant literature.

Scoping review questions

The following questions guided the scoping review:

What are the specialised dental needs of children with EB?

What is the availability and accessibility of specialised dental care services currently available for children impacted with EB?

Given the rare nature of EB and the dearth of literature specifically exploring the dental care of children it was decided that a scoping review was the best approach and suitable in nature to address the research topic and questions from an international perspective. To guide the review process, the scoping review was conducted in accordance with the JBI methodology framework for scoping reviews and reported using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) [ 27 , 28 , 29 , 30 ] to broadly explore and map current evidence from the extant literature.

Inclusion criteria

Participants.

In line with the review questions, we included children 0–12 years of age, both male and female, of any ethnicity diagnosed with any type and form of EB ( e.g., EB Simplex (EBS), Junctional EB (JEB), Dystrophic EB (DEB) and Kindler EB (KEB ).

Included were studies which examined EB dental treatments for paediatric patients requiring specialised dental care, treatment, or specialised services from various health care settings ( e.g., dental clinic, hospital setting, hospital clinic, operating room ) inclusive of care provided by the multidisciplinary health care professionals ( e.g., dentists, dental nurse, dental surgeons & anesthetists ).

Studies from any geographical location, setting which reported on children 0–12 years of age with EB requiring specialised dental care or treatment or services were considered for inclusion within this review. Studies which addressed aspects of ‘ dental services ’, ‘ referral processes ’ and ‘ management of the paediatric EB patient ’ were included within this review.

Types of sources

This review considered all forms of primary studies; experimental and quasi-experimental study designs including randomized controlled trials, non-randomized controlled trials, before and after studies, interrupted time-series studies, qualitative studies, and text and opinion papers published in English language.

Exclusion criteria

The following exclusion criteria were applied during the abstract, title and full-text review stages:

▪ Ineligible phenomena of interest or health condition

▪ Conference posters

▪ Ineligible age population e.g. studies focused on children more than 12 years.

▪ Studies published in another language without an English translation were excluded due to lack of time and cost of translation.

Search strategy

The search strategy aimed to locate both published and unpublished primary studies. An initial search of MEDLINE, Embase, Dentistry & Oral Sciences Source (DOSS), Scopus, Web of Science was undertaken with a librarian to identify the relevant text words, and index terms to identify and source relevant articles on the topic during October 2022. The keyword search terms used for MEDLINE were: Exp epidermolysis bullosa OR epidermolysis bullosa.ti,ab OR EB.ti,ab OR bullous epidermolysis.ti,ab OR epidermoid bullosa.ti,ab Dental care.sh OR dental care for children.sh OR oral health.sh OR exp Surgery, Oral OR exp Oral Surgical Procedures OR exp Dentistry, Operative OR dentistry.sh OR exp "Oral and Maxillofacial Surgeons" OR exp tooth extraction OR exp dental clinics OR oral hygiene.sh OR dental*.ti,ab OR ((teeth OR tooth OR dental) adj2 (extraction* OR excision OR removal)).ti,ab OR oral health.ti,ab OR dental surg*.ti,ab OR dentist*.ti,ab OR teeth.ti,ab OR tooth.ti,ab OR oral maxillofacial.ti,ab OR ((hospital outpatient OR program*) adj3 (dental* OR oral OR dentist* OR teeth OR tooth OR extraction*)).ti,ab Exp child OR exp infant OR child*.ti,ab OR preschool*.ti,ab OR pediatric.ti,ab OR paediatric.ti,ab OR minor*.ti,ab OR infant*.ti,ab OR toddler*.ti,ab Exp Australia OR Australia*.ti,ab. These search terms and strings were further used to develop a full search strategy, including all identified keywords and index terms, to ensure they were applied, and adapted accordingly for each included database and information source. The databases searched included JBI Evidence Synthesis, Cochrane Database of Systematic Reviews, MEDLINE, Embase, Dentistry & Oral Sciences Source (DOSS), Scopus, Web of Science. Sources of unpublished studies/gray literature were also searched including Google Scholar and Open Grey. Studies published in any language were included if also available in English. Studies were not limited by a specific date range apart from the inclusion of all published papers up until September 2022.

Study selection

Following the search, all identified citations were collated and uploaded into Endnote 20 ( Clarivate Analytics, PA, USA) [ 31 ], with duplicates removed prior to import into the JBI System for the Unified Management, Assessment and Review of Information (JBI SUMARI) (JBI, Adelaide, Australia) [ 32 ]. Following a pilot test, titles and abstracts were screened by three independent reviewers (ZS, MJ, YS) for assessment against the inclusion criteria filtering ineligible studies and those irrelevant to the review question. Studies put forward for full text review were assessed in detail by two independent reviewers (ZS, YS) against the inclusion criteria and where consensus could not be reached a third reviewer (MJ) was consulted. Studies excluded were recorded and reported noting the reasons for exclusion.

Data extraction, analysis & presentation

Data was extracted from the papers by reviewers (SN, ZS) using a data extraction tool developed by the reviewers and checked for accuracy and completeness of information extracted by (ZS). Extracted data included specific details about the participants, concept, context, setting, study methods, and key findings relevant to the review question/s is presented (Table  1 ). The data collected from each of the included studies was analysed by (ZS, SN) and has been presented graphically and in tabular format with a narrative summary of the tabulated results related to the reviews objective and questions exploring the types of EB, care, and management of specialised dental services for children impacted with EB.

The literature search resulted in 789 articles sourced, and after removing duplicates and removing articles that did not meet the inclusion criteria, 33 publications were considered for full-text review. After reviewing the full-text articles, data extraction was carried out for these articles. All the reported literature were either case reports or case reviews published from 1963 to 2022. The PRISMA-ScR flow diagram describes the study selection process (Fig.  1 ).

figure 1

Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) [ 30 ]

Population characteristics

The total number of patients reported was 45, which included 23 males and 22 females. The geographic distribution and proportion of EB cases were predominantly reported from the United States ( n  =  10 ) [ 33 , 36 , 38 , 42 , 43 , 45 , 46 , 51 , 63 , 64 ], followed by Brazil in second place with six case reports [ 44 , 50 , 52 , 55 , 58 , 60 ]. Other countries reporting on EB were India [ 39 , 56 ], Iran [ 22 , 57 ], Turkey [ 54 , 59 ], and Taiwan [ 37 , 47 ], having 2 case reports each. All the other reports were from European countries: France [ 35 ], Germany [ 34 ], Italy [ 40 , 48 ], Russia [ 62 ], and the United Kingdom [ 49 ]. Australia had two publications on EB [ 41 , 53 ]. The ages ranged from newborns to age 12 (Fig.  2 ). All the studies reported on children 0–12 years of age, except for two studies who reported on not only a child but an adult patient within their reported case reviews ( highlighted in Table  1 ) [ 40 , 61 ].

figure 2

Patients per age

Oral manifestation of EB

According to the literature, there are four major manifestations of Epidermolysis bullosa: EB simplex, junctional EB, Dystrophic EB, and Kindler syndrome [ 65 ]. For this review, we found EB simplex was described in seven case reports [ 37 , 41 , 42 , 47 , 58 , 59 , 62 ]. The Koebner subtype [ 37 ], and herpetiformis (Dowling Meara type) [ 47 ] type were the reported subtypes for EB simplex. Dystrophic EB was the most commonly reported type of EB, having 23 case reports [ 33 , 34 , 36 , 38 , 22 , 39 , 40 , 44 , 46 , 48 , 49 , 50 , 51 , 52 , 53 , 54 , 55 , 56 , 60 , 61 , 63 , 64 ]. The Dystrophic form has two main subtypes, dominant and recessive subtypes. The recessive type was more commonly reported ( n  =  10 ), with two cases of the Haliopeau-Siemens subtype [ 34 , 40 ], and one of the Touraine subtype [ 45 ]. Only one case was found on the mixed EB: the Kindler subtypes [ 35 ]. There were no reported oral manifestations of Junctional EB from our literature search.

The oral manifestation can significantly decrease the quality of life. The most common intraoral features in all the reports were multiple bullae, erosions and/or vesicles on the oral mucosa, including sites such as the tongue, hard palate, gingiva, and buccal mucosa. Most patients experienced limited mouth opening or microstomia due to repeated blistering and healing, leading to scarring and contractures around the lips and mouth [ 34 , 36 , 39 , 44 , 46 , 50 , 53 , 54 , 61 ]. The absence of upper and lower frenum [ 39 ], and lingual papillae (ankyloglossia) [ 34 , 40 , 44 , 52 ] was also observed. Few patients had obliteration of the buccal and lingual vestibule [ 39 , 40 , 46 , 54 , 61 ]. The tongue showed a denuded appearance without papillae [ 44 , 57 , 60 ], and rugae were absent from the palate [ 54 , 61 ]. White lesions were observed on the tongue, gingiva, and buccal mucosa [ 37 , 39 , 47 , 52 , 54 ]. Pigmentation of lips and angular cheilitis were also reported [ 35 ].

The EB had affected both the primary and permanent dentition. Maintaining proper oral hygiene is essential for overall health, and children with EB may struggle due to pain and limited mouth opening, leading to a higher risk for dental caries and periodontal disease. The dental findings included enamel hypoplasia [ 35 , 40 ] and enamel pitting [ 59 ], which progressed to carious teeth [ 33 , 34 , 36 , 37 , 38 , 40 , 43 , 44 , 45 , 46 , 48 , 50 , 53 , 54 ] and, in severe cases, led to dentoalveolar abscess formation [ 22 , 46 , 51 , 56 , 63 , 64 ]. The rapid progression of caries resulted in the deterioration of teeth, leaving only remnants of root fragments [ 37 ]. There was delayed eruption of permanent teeth. Features of Class II malocclusion were also observed, showing signs of severe crowding, protrusion of incisors, and anterior open or deep bite [ 22 , 41 , 45 , 61 , 62 ]. The periodontal tissues were also affected, showing gingival inflammation or hyperplasia [ 59 ] and ulceration [ 60 ], causing gingivitis [ 34 , 45 , 48 ], and eventually progressing to periodontitis [ 35 ].

Healthcare treatment context & specialised treatment

The dental treatment for EB were predominantly managed in a hospital setting ( n  =  18, 55% ) [ 33 , 22 , 35 , 36 , 37 , 38 , 40 , 42 , 43 , 45 , 46 , 47 , 49 , 50 , 54 , 56 , 63 , 64 ], and a dental hospital ( n  =  14, 42% ), [ 9 , 34 , 39 , 44 , 48 , 51 , 52 , 53 , 55 , 57 , 58 , 59 , 60 , 62 ] with ( n  = 1, 3%) reporting orthodontic treatment provided in the dental clinic setting.63 Children requiring specialised treatment or interventions were reported within the general hospital and dental hospitals where ( n  =  12 ) required a general anaesthetic [ 34 , 36 , 37 , 38 , 43 , 45 , 46 , 49 , 50 , 56 , 63 , 64 ], a local anaesthetic ( n  =  5 ) [ 9 , 35 , 39 , 57 , 60 ] with one case requiring a local and a general anaesthetic [ 22 ] and ( n  =  2 ) patients had dental care provided with IV Ketamine [ 33 , 51 ], another required topical local anaesthetic [ 52 ] and one report noted a combination of treatments such as nitrous oxide, regional anaesthesia, IV sedation with ketamine [ 53 ]. Whilst ( n  =  11 ) were not reported to require anaesthesia for specialised treatment [ 40 , 41 , 42 , 44 , 47 , 48 , 54 , 55 , 58 , 59 , 62 ]. Therefore, children within this review received a variety of anaesthetic approaches to ensure optimal care and outcomes.

Dental treatment outcomes

A number of dental treatments were reported from preventative, diagnostic and restorative (Fig.  3 ). Dental extraction under local or general anaesthesia was the most common treatment for severely decayed teeth [ 35 , 36 , 45 , 46 , 49 , 51 ], or even full mouth extraction [ 33 , 50 ]. For mild to moderate dental caries, the teeth were restored with GIC [ 22 , 55 ] composite [ 38 , 64 ], silver amalgam [ 34 , 38 , 53 , 59 , 63 ], and pulp therapy [ 37 , 45 , 64 ], or root canal treatment, [ 44 , 53 ]was performed in severe cases. Five authors suggested using stainless steel crowns for restoring primary molars [ 38 , 45 , 46 , 63 , 64 ]. Galeotti et al. [ 40 ] reported using lasers to remove caries. In adjunctive to therapeutic and surgical treatment, oral hygiene therapy was performed [ 35 , 38 , 44 , 53 , 55 , 57 , 60 ], Fluoride gels [ 53 ], fluoride varnish [ 39 , 52 , 55 , 59 ] and fissure sealants [ 34 , 57 ] were used for the preventative strategies. Two authors suggested removing or fixing partial dentures to rehabilitate missing dentition for permanent dentition [ 37 , 52 ], Rochette bridge, [ 53 ] and space maintainers of primary teeth [ 36 ]. Marini et al. [ 48 ] suggested home care methods such as topical application of Sucralfate on the blisters, and Scheidt et al. 47 recommended using aloe vera gel. Three authors performed removal and fixed orthodontic treatment for treating malocclusion [ 35 , 41 , 62 ].

figure 3

Types of treatment

This scoping review focussed on studies primarily on children with EB exploring their dental needs and specialised treatments received. Due to the rarity of this disease and limited focus on the dental care needs of children, this scoping review comprehensively maps the evidence highlighting the complex dental and specialised care needs of forty five case reviews of children with EB informing this scoping review.

Individualised care & follow up

The need for individualised care was emphasised throughout all the case reviews presented. A number of authors reported the need for dentists to provide continuous dental examinations from birth throughout the lifespan to monitor, recognise and address dental issues as early as possible. Therefore, predominant care in the early stages is focussed on preventative measures commencing from birth [ 45 ]. The study by Camm et al. [ 36 ] recommends triannual dental examinations, whilst other authors reported follow up monthly [ 35 , 44 ] and every six months [ 22 ].

Dental compliance & health professional trust

This review has highlighted the complexity of dental care for children and the need for routine care to manage dental symptoms prior to the eruption of their first tooth and ongoing follow up care to manage their overall oral health development milestones. As recognised within this review, children requiring dental care may undergo numerous invasive procedures as a result of various dental ailments where they were unable to be managed in the regular dental environment due to complexity of care, non-compliance, pain, trauma, and further complications to their oral mucosa.

Dental compliance for any child can be difficult even more so for the child with EB where daily dental preventative treatment as simple as brushing their teeth can cause painful intraoral blistering with limited mouth opening [ 36 , 56 ]. Preventative care is also related to parental knowledge, understanding of diet impacting oral health and compliance in monitoring dental hygience at home. The study by Eswara [ 39 ] highlighted this aspect reporting the experience of parents avoiding brushing their child’s teeth up until aged seven years of age to avoid pain and not to cause further intra oral blistering. Therefore, parents play a pivotal role in the oral health of their child, encouraging regular oral hygiene, the use of soft toothbrushes, puree diets and supplements as required [ 52 ]. This is further supported by Torres et al. [ 60 ] who recommends diet counselling as a preventative measure to reduce potential oral health issues.

The need for timely access to dental services was also identified amongst the case reviews. The earlier study by Hochberg et al. [ 42 ] also confirmed that many patients were not brought to the dentist until they required actual care to resolve a dental issue. This was the case for a child who although from birth was diagnosed with EB was not seen by a dentist until 11 years of age until he was flagged by the dermatologist as requiring urgent dental treatment [ 53 ]. Whilst other children were seen from birth and followed through for alternate specialised care such as orthodontic treatment [ 41 ] or new innovative treatments such as sucralfate for pain and blisters [ 48 ].

For children with EB developing trust in health professionals is important particularly when undergoing painful procedures. As such for the EB child requiring specialised care, meeting new dentists, oral surgeons, and other health professionals, as well as visiting new places such as an operating room or an outpatient clinic can be a difficult and traumatic experience. Interestingly, to build trust and continuity of care with patients a few of the dentists within this review reported providing ongoing dental care across the lifespan for the child [ 35 , 54 ]. This may not always be possible with specialised care and referral required elsewhere dependant on the needs of the child and compliance with treatment. This was the case when earlier authors reported issues with limited cooperation by some children with dental therapy in the chair, [ 33 , 58 ] and the preference for dental therapy to involve procedures under anaesthesia [ 35 , 36 , 45 , 46 , 49 , 51 ].

Specialised care & treatment in the operating room

Several authors (dentists) have discussed the need to monitor and minimise trauma to their patients when providing any form of treatment to delimit fragility of the oral tissue causing blistering [ 33 , 48 , 58 ] with less invasive procedures producing the best effects [ 40 ], as well as a focus on overall safety and patient benefits of procedures in the operating setting [ 46 , 50 ]. Several of the case reviews reported the need for uncooperative children with EB requiring dental treatment in the operating room setting where specialised care and management could be fulfilled in a safe and controlled environment [ 45 , 54 , 63 ]. The risks of care under general anaesthesia was reported as primarily inflicting only minor trauma to the airway, and minor post operative complications as well as general trauma to the skin when inserting intravenous lines as well as the use of various tapes [ 36 ]. The type of treatments for EB primarily in the operating setting were reported as dental extractions and this continues to be the main surgery type. This was confirmed by Hubbert and Adams [ 43 ] earlier report noting dental and reconstructive surgery of the hands and fingers as prominent surgeries for EB within the operating room setting. Overall, access to specialised care and treatment via surgical intervention was effective in managing the child’s condition with minimal trauma and pain experienced.

Other minor forms of treatment were provided in the hospital or dental clinics with clinicians preferring treatment in outpatient settings to decrease the risk of patients developing secondary infections [ 42 ]. An important aspect of EB is the need to monitor oral infections and blistering on a regular basis. Authors Yoon and Ohkawa [ 64 ], recommend the use of topical antibiotics and oral antiseptics to assist in resolving secondary infections. Whilst Hochberg et al. [ 42 ] reported the use of antibiotics pre and post dental treatment.

Dental services, individualised care, continuity of care & referral processes

Little is currently understood of the current arrangements or dental care pathways for patients with EB. As evidenced with the reports each patient has had a unique journey through the health system in receiving care at varied ages. There is a dearth of information on the nature of dental services, accessibility, and the availability of healthcare services for EB children nor how the team provides initial referral in amongst the multidisciplinary team. From the case reviews examined both internationally and within the Australian context the process of referral is an unexplored phenomenon. The case review by Lindemeyer et al. [ 46 ] reported the need for an international referral from Saudi Arabia of two siblings aged four and eight years of age for treatment in the United States encompassing anaesthetic management during surgery.

Many authors emphasise the need for patients diagnosed with EB necessitating a comprehensive dental care plan in conjunction with a conservative dental treatment plan, with a multidisciplinary care team approach to improve the quality of life for these children [ 44 , 57 , 58 ]. Surprisingly none of the case reviews explored and outlined aspects of referral processes or care pathways for these children. Several authors however do emphasise the need for managing the complex conditions of each patient, accessibility to care in some reports, the decision making processes in providing the best available care via intraoperative management, and safe and effective treatments across the lifespan [ 9 , 60 , 62 , 63 , 64 ]. Continuity of care is an area which requires further exploration as some children had not seen a dentist for some time, and this certainly can restrict timely care towards correcting oral health issues.

Across the studies, accessibility to dental care was not reported as a dominant issue although there are differences and perhaps disparities in health services and accessibility to dental care services globally. Interestingly from an Australian context only two papers were identified exploring the dental management of EB patients [ 41 , 53 ]. A report outlining data from the EB national registry on the distribution of EB patients described a large number of people residing predominantly outside the major metropolitan areas with many living in rural and remote regions with limited access to health professionals and treatment [ 66 ].

Implications for practice & research

Many health professionals are unfamiliar with EB as a condition as well the complexity in managing and treating patients. Several of the studies reviewed commented on the need for the multidisciplinary team to work together in providing comprehensive care to EB patients. This multidisciplinary team involves, paediatricians, geneticists, dermatologists, gastroenterologist, paediatric dentists, oral surgeons, anaesthetists, mental health teams, dieticians, physiotherapists, speech, and language therapists across various settings [ 9 ]. Interestingly, nurses play a pivotal role in providing care within the hospital, the perioperative setting and community setting for EB patients however there is little literature on the specific aspects of oral and dental care provided for these patients by nurses. From a dentistry perspective, care can be complex and challenging. It is important to raise awareness of the dental needs of children with EB in amongst the multidisciplinary team to ensure early referral, management, and specialised treatment. Dentists also need to have an awareness and understanding of the EB condition, treatment and provide appropriate and timely referral to enhance the patients’ oral outcomes and quality of life across the lifespan [ 6 , 44 , 57 , 58 ]. Whilst there are international practice guidelines [ 10 ], further research on the efficacy of services and accessibility to specialised dental services is an area worth exploring further to establish care pathways and accessible services for children from birth across their lifespan.

Limitations of the review

It is acknowledged that this review was limited based on the focus of children and the absence of research articles which met the review inclusion criteria. Unfortunately, there were limited research papers with a focus on EB and dentistry limited to children zero to 12 years of age from an international context. Similarly, this review excluded papers not published in English which can be regarded as a limitation of this scoping review. Another significant limitations to this review is the number of case reviews and reports included within the review which limit the generalisability of these papers as they are predominantly case specific. On the other hand, a strength of this review was the ability to focus solely on children and capture the data as reported via the individual case reviews from an International perspective. Overall, this review, provides an insight towards the type of care provided to children, the context of this care, the treatment received and treatment outcomes as well as the types of specialised dental care services accessed across the different health care systems as well as highlighting the importance of continuity of care and best practice towards optimal oral health.

EB is a condition which can affect the quality of life for children with this condition. The overall findings confirm that children with EB require ongoing dental monitoring and specialised care. Therefore, as identified through the case reports most of the children with this condition from newborn with ongoing needs and care requirements across their lifespan. The scoping review provides an insight into the need for further research. Greater attention is required on the dental needs of children, in particular referral and timely access to dental health professionals and services. The review raises awareness of EB, and the importance of health professionals and dentists working together to meet the specialised dental care needs of these children to ensure they thrive and have a quality of life.

Data availability

Data is provided within the manuscript.

Availability of data and materials

All data generated or analysed during this study are included in this published manuscript and its supplementary files.

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Acknowledgements

The authors would like to acknowledge Vikki Langdon, Faculty Librarian, Faculty of Health and Medical Sciences, The University of Adelaide for contribution to the initial database search strategy.

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ZS conceived and designed the scoping review, search strategy and project administration. ZS, MJ & YS contributed to article screening. SN and ZS contributed to data extraction and analysis and write up of results. ZS contributed to the write up of the manuscript and development of figures with SN, MJ & YS providing editorial review and approval of the final manuscript. All authors read and approved the final manuscript for submission.

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Smith, Z., Nath, S., Javanmard, M. et al. The dental needs of children with Epidermolysis Bullosa and service delivery: a scoping review. BMC Oral Health 24 , 1131 (2024). https://doi.org/10.1186/s12903-024-04861-y

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    The current literature on restaurant menus, mainly within the domain of hospitality management, focuses on two key themes: (a) menu design, dealing with topics such as the layout of menu display, item labels and descriptions, and position of menu items within a category; and (b) menu analysis, focusing on systematically evaluating menu item ...

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    Implications - From a theoretical point of view, the reinterpretation of TheFork as a smart service system can contribute to service science and restaurant management advancements.

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    Menu analysis and revenue management approaches contribute to improving a restaurant's profitability. Yet, both approaches are often implemented independently with constraints. This paper explores the potential of integrating both approaches to improve strategy formulation. Hence, this paper identified the extent of applicability and synergies among both approaches. Findings highlighted that ...

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    In contrast to prior reviews, this study provides a review of research contexts, research designs, and theories used in restaurants' business performance research. It also identifies measures and antecedents of restaurants' business performance. Additionally, this systematic review highlights gaps for future research on restaurants' business performance. A total of 148 articles were ...

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