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Case Study – Methods, Examples and Guide

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Case Study Research

A case study is a research method that involves an in-depth examination and analysis of a particular phenomenon or case, such as an individual, organization, community, event, or situation.

It is a qualitative research approach that aims to provide a detailed and comprehensive understanding of the case being studied. Case studies typically involve multiple sources of data, including interviews, observations, documents, and artifacts, which are analyzed using various techniques, such as content analysis, thematic analysis, and grounded theory. The findings of a case study are often used to develop theories, inform policy or practice, or generate new research questions.

Types of Case Study

Types and Methods of Case Study are as follows:

Single-Case Study

A single-case study is an in-depth analysis of a single case. This type of case study is useful when the researcher wants to understand a specific phenomenon in detail.

For Example , A researcher might conduct a single-case study on a particular individual to understand their experiences with a particular health condition or a specific organization to explore their management practices. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as content analysis or thematic analysis. The findings of a single-case study are often used to generate new research questions, develop theories, or inform policy or practice.

Multiple-Case Study

A multiple-case study involves the analysis of several cases that are similar in nature. This type of case study is useful when the researcher wants to identify similarities and differences between the cases.

For Example, a researcher might conduct a multiple-case study on several companies to explore the factors that contribute to their success or failure. The researcher collects data from each case, compares and contrasts the findings, and uses various techniques to analyze the data, such as comparative analysis or pattern-matching. The findings of a multiple-case study can be used to develop theories, inform policy or practice, or generate new research questions.

Exploratory Case Study

An exploratory case study is used to explore a new or understudied phenomenon. This type of case study is useful when the researcher wants to generate hypotheses or theories about the phenomenon.

For Example, a researcher might conduct an exploratory case study on a new technology to understand its potential impact on society. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as grounded theory or content analysis. The findings of an exploratory case study can be used to generate new research questions, develop theories, or inform policy or practice.

Descriptive Case Study

A descriptive case study is used to describe a particular phenomenon in detail. This type of case study is useful when the researcher wants to provide a comprehensive account of the phenomenon.

For Example, a researcher might conduct a descriptive case study on a particular community to understand its social and economic characteristics. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as content analysis or thematic analysis. The findings of a descriptive case study can be used to inform policy or practice or generate new research questions.

Instrumental Case Study

An instrumental case study is used to understand a particular phenomenon that is instrumental in achieving a particular goal. This type of case study is useful when the researcher wants to understand the role of the phenomenon in achieving the goal.

For Example, a researcher might conduct an instrumental case study on a particular policy to understand its impact on achieving a particular goal, such as reducing poverty. The researcher collects data from multiple sources, such as interviews, observations, and documents, and uses various techniques to analyze the data, such as content analysis or thematic analysis. The findings of an instrumental case study can be used to inform policy or practice or generate new research questions.

Case Study Data Collection Methods

Here are some common data collection methods for case studies:

Interviews involve asking questions to individuals who have knowledge or experience relevant to the case study. Interviews can be structured (where the same questions are asked to all participants) or unstructured (where the interviewer follows up on the responses with further questions). Interviews can be conducted in person, over the phone, or through video conferencing.

Observations

Observations involve watching and recording the behavior and activities of individuals or groups relevant to the case study. Observations can be participant (where the researcher actively participates in the activities) or non-participant (where the researcher observes from a distance). Observations can be recorded using notes, audio or video recordings, or photographs.

Documents can be used as a source of information for case studies. Documents can include reports, memos, emails, letters, and other written materials related to the case study. Documents can be collected from the case study participants or from public sources.

Surveys involve asking a set of questions to a sample of individuals relevant to the case study. Surveys can be administered in person, over the phone, through mail or email, or online. Surveys can be used to gather information on attitudes, opinions, or behaviors related to the case study.

Artifacts are physical objects relevant to the case study. Artifacts can include tools, equipment, products, or other objects that provide insights into the case study phenomenon.

How to conduct Case Study Research

Conducting a case study research involves several steps that need to be followed to ensure the quality and rigor of the study. Here are the steps to conduct case study research:

  • Define the research questions: The first step in conducting a case study research is to define the research questions. The research questions should be specific, measurable, and relevant to the case study phenomenon under investigation.
  • Select the case: The next step is to select the case or cases to be studied. The case should be relevant to the research questions and should provide rich and diverse data that can be used to answer the research questions.
  • Collect data: Data can be collected using various methods, such as interviews, observations, documents, surveys, and artifacts. The data collection method should be selected based on the research questions and the nature of the case study phenomenon.
  • Analyze the data: The data collected from the case study should be analyzed using various techniques, such as content analysis, thematic analysis, or grounded theory. The analysis should be guided by the research questions and should aim to provide insights and conclusions relevant to the research questions.
  • Draw conclusions: The conclusions drawn from the case study should be based on the data analysis and should be relevant to the research questions. The conclusions should be supported by evidence and should be clearly stated.
  • Validate the findings: The findings of the case study should be validated by reviewing the data and the analysis with participants or other experts in the field. This helps to ensure the validity and reliability of the findings.
  • Write the report: The final step is to write the report of the case study research. The report should provide a clear description of the case study phenomenon, the research questions, the data collection methods, the data analysis, the findings, and the conclusions. The report should be written in a clear and concise manner and should follow the guidelines for academic writing.

Examples of Case Study

Here are some examples of case study research:

  • The Hawthorne Studies : Conducted between 1924 and 1932, the Hawthorne Studies were a series of case studies conducted by Elton Mayo and his colleagues to examine the impact of work environment on employee productivity. The studies were conducted at the Hawthorne Works plant of the Western Electric Company in Chicago and included interviews, observations, and experiments.
  • The Stanford Prison Experiment: Conducted in 1971, the Stanford Prison Experiment was a case study conducted by Philip Zimbardo to examine the psychological effects of power and authority. The study involved simulating a prison environment and assigning participants to the role of guards or prisoners. The study was controversial due to the ethical issues it raised.
  • The Challenger Disaster: The Challenger Disaster was a case study conducted to examine the causes of the Space Shuttle Challenger explosion in 1986. The study included interviews, observations, and analysis of data to identify the technical, organizational, and cultural factors that contributed to the disaster.
  • The Enron Scandal: The Enron Scandal was a case study conducted to examine the causes of the Enron Corporation’s bankruptcy in 2001. The study included interviews, analysis of financial data, and review of documents to identify the accounting practices, corporate culture, and ethical issues that led to the company’s downfall.
  • The Fukushima Nuclear Disaster : The Fukushima Nuclear Disaster was a case study conducted to examine the causes of the nuclear accident that occurred at the Fukushima Daiichi Nuclear Power Plant in Japan in 2011. The study included interviews, analysis of data, and review of documents to identify the technical, organizational, and cultural factors that contributed to the disaster.

Application of Case Study

Case studies have a wide range of applications across various fields and industries. Here are some examples:

Business and Management

Case studies are widely used in business and management to examine real-life situations and develop problem-solving skills. Case studies can help students and professionals to develop a deep understanding of business concepts, theories, and best practices.

Case studies are used in healthcare to examine patient care, treatment options, and outcomes. Case studies can help healthcare professionals to develop critical thinking skills, diagnose complex medical conditions, and develop effective treatment plans.

Case studies are used in education to examine teaching and learning practices. Case studies can help educators to develop effective teaching strategies, evaluate student progress, and identify areas for improvement.

Social Sciences

Case studies are widely used in social sciences to examine human behavior, social phenomena, and cultural practices. Case studies can help researchers to develop theories, test hypotheses, and gain insights into complex social issues.

Law and Ethics

Case studies are used in law and ethics to examine legal and ethical dilemmas. Case studies can help lawyers, policymakers, and ethical professionals to develop critical thinking skills, analyze complex cases, and make informed decisions.

Purpose of Case Study

The purpose of a case study is to provide a detailed analysis of a specific phenomenon, issue, or problem in its real-life context. A case study is a qualitative research method that involves the in-depth exploration and analysis of a particular case, which can be an individual, group, organization, event, or community.

The primary purpose of a case study is to generate a comprehensive and nuanced understanding of the case, including its history, context, and dynamics. Case studies can help researchers to identify and examine the underlying factors, processes, and mechanisms that contribute to the case and its outcomes. This can help to develop a more accurate and detailed understanding of the case, which can inform future research, practice, or policy.

Case studies can also serve other purposes, including:

  • Illustrating a theory or concept: Case studies can be used to illustrate and explain theoretical concepts and frameworks, providing concrete examples of how they can be applied in real-life situations.
  • Developing hypotheses: Case studies can help to generate hypotheses about the causal relationships between different factors and outcomes, which can be tested through further research.
  • Providing insight into complex issues: Case studies can provide insights into complex and multifaceted issues, which may be difficult to understand through other research methods.
  • Informing practice or policy: Case studies can be used to inform practice or policy by identifying best practices, lessons learned, or areas for improvement.

Advantages of Case Study Research

There are several advantages of case study research, including:

  • In-depth exploration: Case study research allows for a detailed exploration and analysis of a specific phenomenon, issue, or problem in its real-life context. This can provide a comprehensive understanding of the case and its dynamics, which may not be possible through other research methods.
  • Rich data: Case study research can generate rich and detailed data, including qualitative data such as interviews, observations, and documents. This can provide a nuanced understanding of the case and its complexity.
  • Holistic perspective: Case study research allows for a holistic perspective of the case, taking into account the various factors, processes, and mechanisms that contribute to the case and its outcomes. This can help to develop a more accurate and comprehensive understanding of the case.
  • Theory development: Case study research can help to develop and refine theories and concepts by providing empirical evidence and concrete examples of how they can be applied in real-life situations.
  • Practical application: Case study research can inform practice or policy by identifying best practices, lessons learned, or areas for improvement.
  • Contextualization: Case study research takes into account the specific context in which the case is situated, which can help to understand how the case is influenced by the social, cultural, and historical factors of its environment.

Limitations of Case Study Research

There are several limitations of case study research, including:

  • Limited generalizability : Case studies are typically focused on a single case or a small number of cases, which limits the generalizability of the findings. The unique characteristics of the case may not be applicable to other contexts or populations, which may limit the external validity of the research.
  • Biased sampling: Case studies may rely on purposive or convenience sampling, which can introduce bias into the sample selection process. This may limit the representativeness of the sample and the generalizability of the findings.
  • Subjectivity: Case studies rely on the interpretation of the researcher, which can introduce subjectivity into the analysis. The researcher’s own biases, assumptions, and perspectives may influence the findings, which may limit the objectivity of the research.
  • Limited control: Case studies are typically conducted in naturalistic settings, which limits the control that the researcher has over the environment and the variables being studied. This may limit the ability to establish causal relationships between variables.
  • Time-consuming: Case studies can be time-consuming to conduct, as they typically involve a detailed exploration and analysis of a specific case. This may limit the feasibility of conducting multiple case studies or conducting case studies in a timely manner.
  • Resource-intensive: Case studies may require significant resources, including time, funding, and expertise. This may limit the ability of researchers to conduct case studies in resource-constrained settings.

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Encyclopedia of Case Study Research

  • Edited by: Albert J. Mills , Gabrielle Durepos & Elden Wiebe
  • Publisher: SAGE Publications, Inc.
  • Publication year: 2010
  • Online pub date: December 27, 2012
  • Discipline: Anthropology
  • Methods: Case study research
  • DOI: https:// doi. org/10.4135/9781412957397
  • Print ISBN: 9781412956703
  • Online ISBN: 9781412957397
  • Buy the book icon link

Reader's guide

Entries a-z, subject index.

Case study research has a long history within the natural sciences, social sciences, and humanities, dating back to the early 1920's. At first it was a useful way for researchers to make valid inferences from events outside the laboratory in ways consistent with the rigorous practices of investigation inside the lab. Over time, case study approaches garnered interest in multiple disciplines as scholars studied phenomena in context. Despite widespread use, case study research has received little attention among the literature on research strategies.

The Encyclopedia of Case Study Research provides a compendium on the important methodological issues in conducting case study research and explores both the strengths and weaknesses of different paradigmatic approaches. These two volumes focus on the distinctive characteristics of case study research and its place within and alongside other research methodologies.

Key Features

Presents a definition of case study research that can be used in different fields of study; Describes case study as a research strategy rather than as a single tool for decision making and inquiry; Guides rather than dictates, readers understanding and applications of case study research; Includes a critical summary in each entry, which raises additional matters for reflection; Makes case study relevant to researchers at various stages of their careers, across philosophic divides, and throughout diverse disciplines

Academic Disciplines; Case Study Research Design; Conceptual Issues; Data Analysis; Data Collection; Methodological Approaches; Theoretical Traditions; Theory Development and Contributions

From Case Study Research

Types of Case Study Research

Front Matter

  • Editorial Board
  • List of Entries
  • Reader's Guide
  • About the Editors
  • Contributors
  • Introduction

Reader’s Guide

Back matter.

  • Selected Bibliography: Case Study Publications by Contributing Authors
  • Case Study Research in Anthropology
  • Case Study Research in Business and Management
  • Case Study Research in Business Ethics
  • Case Study Research in Education
  • Case Study Research in Feminism
  • Case Study Research in Medicine
  • Case Study Research in Political Science
  • Case Study Research in Psychology
  • Case Study Research in Public Policy
  • Case Study Research in Tourism
  • Case Study With the Elderly
  • Ecological Perspectives
  • Healthcare Practice Guidelines
  • Pedagogy and Case Study
  • Before-and-After Case Study Design
  • Blended Research Design
  • Bounding the Case
  • Case Selection
  • Case-to-Case Synthesis
  • Case Within a Case
  • Comparative Case Study
  • Critical Incident Case Study
  • Cross-Sectional Design
  • Decision Making Under Uncertainty
  • Deductive-Nomological Model of Explanation
  • Deviant Case Analysis
  • Discursive Frame
  • Dissertation Proposal
  • Event-Driven Research
  • Exemplary Case Design
  • Extended Case Method
  • Extreme Cases
  • Holistic Designs
  • Integrating Independent Case Studies
  • Longitudinal Research
  • Mental Framework
  • Mixed Methods in Case Study Research
  • Most Different Systems Design
  • Multimedia Case Studies
  • Multiple-Case Designs
  • Multi-Site Case Study
  • Naturalistic Inquiry
  • Natural Science Model
  • Number of Cases
  • Outcome-Driven Research
  • Paradigmatic Cases
  • Paradigm Plurality in Case Study Research
  • Participatory Action Research
  • Participatory Case Study
  • Polar Types
  • Problem Formulation
  • Quantitative Single-Case Research Design
  • Quasi-Experimental Design
  • Quick Start to Case Study Research
  • Random Assignment
  • Research Framework
  • Research Objectives
  • Research Proposals
  • Research Questions, Types of Retrospective Case Study
  • Rhetoric in Research Reporting
  • Socially Distributed Knowledge
  • Spiral Case Study
  • Statistics, Use of in Case Study
  • Storyselling
  • Temporal Bracketing
  • Thematic Analysis
  • Theory, Role of
  • Theory-Testing With Cases
  • Utilization
  • Authenticity and Bad Faith
  • Author Intentionality
  • Case Study and Theoretical Science
  • Contentious Issues in Case Study Research
  • Cultural Sensitivity and Case Study
  • Masculinity and Femininity
  • Objectivism
  • Pluralism and Case Study
  • Power/Knowledge
  • Researcher as Research Tool
  • Utilitarianism
  • Bayesian Inference and Boolean Logic
  • Causal Case Study: Explanatory Theories
  • Chronological Order
  • Coding: Axial Coding
  • Coding: Open Coding
  • Coding: Selective Coding
  • Cognitive Biases
  • Cognitive Mapping
  • Communicative Framing Analysis
  • Computer-Based Analysis of Qualitative Data: ATLAS.ti
  • Computer-Based Analysis of Qualitative Data: CAITA (Computer-Assisted Interpretive Textual Analysis)
  • Computer-Based Analysis of Qualitative Data: Kwalitan
  • Computer-Based Analysis of Qualitative Data: MAXQDA 2007
  • Computer-Based Analysis of Qualitative Data: NVIVO
  • Concept Mapping
  • Congruence Analysis
  • Constant Causal Effects Assumption
  • Content Analysis
  • Conversation Analysis
  • Cross-Case Synthesis and Analysis
  • Document Analysis
  • Factor Analysis
  • Fiction Analysis
  • High-Quality Analysis
  • Inductivism
  • Interactive Methodology, Feminist
  • Interpreting Results
  • Iterative Nodes
  • Knowledge Production
  • Method of Agreement
  • Method of Difference
  • Multicollinearity
  • Multidimensional Scaling
  • Over-Rapport
  • Pattern Matching
  • Re-Analysis of Previous Data
  • Regulating Group Mind
  • Relational Analysis
  • Replication
  • Re-Use of Qualitative Data
  • Rival Explanations
  • Secondary Data as Primary
  • Serendipity Pattern
  • Situational Analysis
  • Standpoint Analysis
  • Statistical Analysis
  • Textual Analysis
  • Use of Digital Data
  • Webs of Significance
  • Within-Case Analysis
  • Action-Based Data Collection
  • Analysis of Visual Data
  • Anonymity and Confidentiality
  • Anonymizing Data for Secondary Use
  • Archival Records as Evidence
  • Audiovisual Recording
  • Autobiography
  • Case Study Database
  • Case Study Protocol
  • Case Study Surveys
  • Consent, Obtaining Participant
  • Contextualization
  • Critical Pedagogy and Digital Technology
  • Data Resources
  • Depth of Data
  • Diaries and Journals
  • Direct Observation as Evidence
  • Discourse Analysis
  • Documentation as Evidence
  • Ethnostatistics
  • Field Notes
  • Going Native
  • Informant Bias
  • Institutional Ethnography
  • Language and Cultural Barriers
  • Multiple Sources of Evidence
  • Narrative Analysis
  • Naturalistic Context
  • Nonparticipant Observation
  • Objectivity
  • Participant Observation
  • Personality Tests
  • Questionnaires
  • Reflexivity
  • Reliability
  • Repeated Observations
  • Researcher-Participant Relationship
  • Sensitizing Concepts
  • Subjectivism
  • Subject Rights
  • Theoretical Saturation
  • Triangulation
  • Visual Research Methods
  • Activity Theory
  • Actor-Network Theory
  • ANTi-History
  • Autoethnography
  • Base and Superstructure
  • Case Study as a Methodological Approach
  • Class Analysis
  • Codifying Social Practices
  • Communicative Action
  • Community of Practice
  • Comparing the Case Study With Other Methodologies
  • Consciousness Raising
  • Contradiction
  • Critical Discourse Analysis
  • Critical Sensemaking
  • Decentering Texts
  • Deconstruction
  • Dialogic Inquiry
  • Discourse Ethics
  • Double Hermeneutic
  • Ethnographic Memoir
  • Ethnography
  • Ethnomethodology
  • Eurocentrism
  • Formative Context
  • Frame Analysis
  • Front Stage and Back Stage
  • Governmentality
  • Grounded Theory
  • Hermeneutics
  • Imperialism
  • Institutional Theory, Old and New
  • Intertextuality
  • Isomorphism
  • Langue and Parôle
  • Layered Nature of Texts
  • Life History
  • Logocentrism
  • Management of Impressions
  • Means of Production
  • Modes of Production
  • Multimethod Research Program
  • Multiple Selfing
  • Native Points of View
  • Negotiated Order
  • Network Analysis
  • One-Dimensional Culture
  • Ordinary Troubles
  • Organizational Culture
  • Performativity
  • Phenomenology
  • Practice-Oriented Research
  • Primitivism
  • Qualitative Analysis in Case Study
  • Qualitative Comparative Analysis
  • Self-Confrontation Method
  • Self-Presentation
  • Sensemaking
  • Signifier and Signified
  • Sign System
  • Social-Interaction Theory
  • Storytelling
  • Structuration
  • Symbolic Value
  • Symbolic Violence
  • Thick Description
  • Writing and Difference
  • Chicago School
  • Colonialism
  • Constructivism
  • Critical Realism
  • Critical Theory
  • Dialectical Materialism
  • Epistemology
  • Existentialism
  • Historical Materialism
  • Interpretivism
  • Liberal Feminism
  • Managerialism
  • North American Case Research Association
  • Philosophy of Science
  • Postcolonialism
  • Postmodernism
  • Postpositivism
  • Poststructuralism
  • Poststructuralist Feminism
  • Radical Empiricism
  • Radical Feminism
  • Scientific Method
  • Scientific Realism
  • Socialist Feminism
  • Symbolic Interactionism
  • Analytic Generalization
  • Authenticity
  • Concatenated Theory
  • Conceptual Argument
  • Conceptual Model: Causal Model
  • Conceptual Model: Operationalization
  • Conceptual Model in a Qualitative Research Project
  • Conceptual Model in a Quantitative Research Project
  • Contribution, Theoretical
  • Credibility
  • Docile Bodies
  • Equifinality
  • Explanation Building
  • Extension of Theory
  • Falsification
  • Functionalism
  • Generalizability
  • Genericization
  • Indeterminacy
  • Indexicality
  • Instrumental Case Study
  • Macrolevel Social Mechanisms
  • Middle-Range Theory
  • Naturalistic Generalization
  • Overdetermination
  • Plausibility
  • Probabilistic Explanation
  • Process Tracing
  • Program Evaluation and Case Study
  • Reporting Case Study Research
  • Statistical Generalization
  • Substantive Theory
  • Theory-Building With Cases
  • Underdetermination
  • Case Study as a Teaching Tool
  • Case Study in Creativity Research
  • Collective Case Study
  • Configurative-Ideographic Case Study
  • Diagnostic Case Study Research
  • Explanatory Case Study
  • Exploratory Case Study
  • Intercultural Performance
  • Intrinsic Case Study
  • Limited-Depth Case Study
  • Pracademics
  • Processual Case Research
  • Program-Logic Model
  • Prospective Case Study
  • Real-Time Cases
  • Retrospective Case Study
  • Single-Case Designs

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  1. Case Study - Methods, Examples and Guide - Research Method

    The primary purpose of a case study is to generate a comprehensive and nuanced understanding of the case, including its history, context, and dynamics. Case studies can help researchers to identify and examine the underlying factors, processes, and mechanisms that contribute to the case and its outcomes.

  2. Case Study Methods and Examples - Sage Research Methods Community

    Case study methodology can entail the study of one or more "cases," that could be described as instances, examples, or settings where the problem or phenomenon can be examined. The researcher is tasked with defining the parameters of the case, that is, what is included and excluded.

  3. Case Study Method: A Step-by-Step Guide for Business Researchers

    Qualitative case study methodology enables researchers to conduct an in-depth exploration of intricate phenomena within some specific context. By keeping in mind research students, this article presents a systematic step-by-step guide to conduct a case study in the business discipline.

  4. A (VERY) BRIEF REFRESHER ON THE CASE STUDY METHOD

    The case study method embraces the full set of procedures needed to do case study research. These tasks include designing a case study, collecting the study’s data, ana-lyzing the data, and presenting and reporting the results.

  5. What Is a Case Study? | Definition, Examples & Methods - Scribbr

    A case study is an appropriate research design when you want to gain concrete, contextual, in-depth knowledge about a specific real-world subject. It allows you to explore the key characteristics, meanings, and implications of the case.

  6. Case Study Method: A Step-by-Step Guide for Business Researchers

    Qualitative case study methodology enables researchers to conduct an in-depth exploration of intricate phenomena within some specific context. By keeping in mind research students, this article presents a systematic step-by-step guide to conduct a case study in the business discipline.

  7. Designing research with case study methods

    The researcher is tasked with defining the parameters of the case, that is, what is included and excluded. This process is called bounding the case, or setting boundaries. Case study can be combined with other methodologies, such as ethnography, grounded theory, or phenomenology.

  8. A Case Study Primer: Origins and basic Principles A Case ...

    This book presents a disciplined, qualitative exploration of case study methods by drawing from naturalistic, holistic, ethnographic, phenomenological and biographic research methods.

  9. Sage Research Methods - Case Study Method

    Case Study Method. This is the most comprehensive guide to the current uses and importance of case study methods in social research. The editors bring together key contributions from the field, which reflect different interpretations of the purpose and capacity of case study research.

  10. Sage Research Methods - Encyclopedia of Case Study Research

    The Encyclopedia of Case Study Research provides a compendium on the important methodological issues in conducting case study research and explores both the strengths and weaknesses of different paradigmatic approaches.