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Includes enterprise zones, freeports, compulsory purchase orders

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• Strategic Forum for Regional Investment in Wales meeting: 27 November 2023 16 April 2024 Meeting
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• Business and self-employed
• Business finance and support

Write a business plan

Download free business plan templates and find help and advice on how to write your business plan.

Business plan templates

Download a free business plan template on The Prince’s Trust website.

You can also download a free cash flow forecast template or a business plan template on the Start Up Loans website to help you manage your finances.

Business plan examples

Read example business plans on the Bplans website.

How to write a business plan

Get detailed information about how to write a business plan on the Start Up Donut website.

Why you need a business plan

A business plan is a written document that describes your business. It covers objectives, strategies, sales, marketing and financial forecasts.

A business plan helps you to:

• clarify your business idea
• spot potential problems
• set out your goals
• measure your progress

You’ll need a business plan if you want to secure investment or a loan from a bank. Read about the finance options available for businesses on the Business Finance Guide website.

It can also help to convince customers, suppliers and potential employees to support you.

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Business plan 2023-24

Introduction.

• We have just published our new corporate plan up to 2030 - ‘Nature and People Thriving Together’, which sets out our vision, mission and well-being objectives to 2030.
• In our corporate plan we identify the importance of measuring our own performance and impact in delivering our well-being objectives and steps to take, so that we can be held to account by Ministers and the people of Wales.
• We set out our commitment to strengthening our performance framework with the development of integrated, outcome focussed indicators aligned to the well-being objectives and steps to take.
• While we take forward this development work, the NRW Board has agreed that the business plan for 2023/24 rolls forward those measures from the 2022/23 business plan that align to the well-being objectives.
• This business plan sets out what we will deliver in the first year of that corporate plan in 2023/24, and the resources (staff and financial) we will use to do this.

Nature and People Thriving together – our new corporate plan to 2030  

• Our new corporate plan is centred around our three Well-being Objectives, which will help us achieve our vision of Nature and People thriving together . Although the corporate plan takes us to 2030, we are viewing this as a stepping stone on the way to 2050.  
• Our Well-being Objectives are:  
• Nature is recovering
• Communities are resilient to climate change
• Pollution is minimised

What we will deliver in 2023/24

The tables below show those work areas where we will be tracking performance in  2023/24:  

Well-being Objective 1: Nature is recovering / Nature's recovery will be secure in 2030

• Nature being protected
• Nature being restored
• Nature being respected and valued in decision making
• Nature, people and communities being re-connected

Well-being Objective 2: Communities are resilient to climate change / Communities resilience to climate change will be secure in 2030

• Nature-based solutions being widely adopted
• The risks of climate change being managed and adapted
• Climate emissions being reduced
• Sustained action on climate change being taken by people, communities and businesses
• NRW being an exemplar organisation for a carbon positive public sector

Well-being Objective 3: Pollution is minimised / Nature and people will be protected from the impacts of pollution in 2030  

• Effective use of regulatory tools and approaches
• Incident response being risk based
• Sustained action to minimise pollution being taken by people, communities and businesses

Service Level Agreements (SLAs)  

• Flood risk management
• NRW Estate (including Woodland Estate)
• Pollution Incident Management
• Enforcement
• Water Quality
• Enabling tree planting
• Freshwater Monitoring
• Terrestrial monitoring
• Control of Agricultural Pollution Regulations
• Marine monitoring

Each SLA identifies the resources required (£ and FTE) to deliver different levels of service. Not all areas of our work are covered by SLAs.  We will be developing these over the next 12-18 months to provide complete coverage cover all areas of the business.

Resources  

• Our funding comes from several sources, with the majority as Grant in Aid from Welsh Government – both revenue and capital, with a proportion ringfenced for our flood and coastal erosion risk management work. Our other funding sources are from our commercial activities (including timber sales), charging, Welsh Government grants and other grants (such as from the Lottery and formerly, EU grants).
• Our expenditure is split between staff costs, non-staff costs and capital and revenue projects.
• We employ approximately 2,400 staff directly throughout Wales and work with a wide range of partners, including providing grant funding ourselves, or on behalf of the Welsh Government.
• The following tables show our financial and staff position for 2023/24:

2023-24 EXPENDITURE BUDGET

Our Performance Framework  

• With the publication of our corporate plan in April 2023 we are at the start of a new business planning cycle. If we are to follow through on the ambition in our corporate plan we need to strengthen and improve our organisational business planning and performance framework to ensure we prioritise delivery of those things that matter most.
• We need to move to a well-defined and robust process that will enable prioritisation, enhance scrutiny, empower and facilitate decision making to ensure we effectively deliver our corporate plan vision. The framework will need to capture and represent the broader multiple benefits that are realised through our work for people, nature, climate and to minimise pollution. This wider, integrated perspective must inform our choices about where we allocate our resources, in line with the sustainable development principle.
• We are developing strategic indicators aligned to the well-being objectives against which we will measure progress over the period 2023-2030. Supporting this will be operational performance metrics and milestones aligned to the annual business plan. We will seek feedback on the proposed strategic indicators in September 2023 with a view to using them from 1 April 2024.
• Performance will be scrutinised by our Executive Team and members of our Board on a regular basis throughout the year, helping to ensure resources are directed to where they can provide the most benefit.

We hope you find our business plan interesting and useful. If you have any queries or comments, please get in touch at [email protected]

Explore more

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Henllys community council 5 year business plan.

Allene W. Leflore

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Shoplifting crackdown to include £55m for facial recognition tools in England and Wales

Mobile units will be deployed on high streets to identify wanted people – including repeat offenders

The government is investing more than £55m in expanding facial recognition systems – including vans that will scan crowded high streets – as part of a renewed crackdown on shoplifting.

The scheme was announced alongside plans for tougher punishments for serial or abusive shoplifters in England and Wales, including being forced to wear a tag to ensure they do not revisit the scene of their crime, under a new standalone criminal offence of assaulting a retail worker.

The new law, under which perpetrators could be sent to prison for up to six months and receive unlimited fines, will be introduced via an amendment to the criminal justice bill that is working its way through parliament. The change could happen as early as the summer.

The government said it would invest £55.5m over the next four years. The plan includes £4m for mobile units that can be deployed on high streets using live facial recognition in crowded areas to identify people wanted by the police – including repeat shoplifters.

That investment follows the development of Project Pegasus under which some of the UK’s biggest retailers, including Marks & Spencer, Boots and Primark run their CCTV images through police databases using facial recognition technology.

Silkie Carlo, director of civil liberties at campaign group Big Brother Watch, said the government’s investment in facial recognition technology was “an abysmal waste of public money”.

“This Orwellian tech has no place in Britain,” she said, adding: “Criminals should be brought to justice, but papering over the cracks of broken policing with Orwellian tech is not the solution. It is completely absurd to inflict mass surveillance on the general public under the premise of fighting theft while police are failing to even turn up to 40% of violent shoplifting incidents or to properly investigate many more serious crimes.”

The £55.5m will come out of a £240m investment in police producticity over four years announced in the budget, while the £4m on more mobile units will be spent over the next year.

Backing for a specific retail worker assault offence marks a U-turn for the government, which previously blocked a Labour-backed amendment to the criminal justice bill that would have made the assault of a retail worker a specific criminal offence carrying a sentence of 12 months behind bars or a fine of up to £10,000.

Chris Philp, the policing minister, said at the time the move could lead to a problem of “equity between retail workers and other public-facing workers”.

However, retailers have demanded action against what they say is an epidemic of retail crime driven by organised by gangs targeting vulnerable stores. In October 90 retail leaders, including the bosses of Tesco, Sainsbury’s, Boots and WH Smith, wrote to the government demanding action on rising retail crime .

Last week the Co-op Group, which has been at the forefront of a campaign to create a specific crime for assault on a retail worker, said it had lost £70m from shoplifting after a 44% surge in retail crime last year to about 1,000 incidents a day.

Paul Gerrard, the campaigns and public affairs director of Co-op, said: “I’m glad that after six years of hard campaigning we have got to the point where this offence will become law.” He said that in Scotland, where a similar law is already in place, the arrest rate for retail crime was 60% compared with just 10% in England.

Sharon White, the outgoing chair of the John Lewis Partnership, which owns Waitrose supermarkets and department stores, said: “Retail crime is never victimless – it costs retailers over £1bn every year and can have a huge impact on the shop workers involved.

“We’ve long called for violence towards retail workers to be recognised as a standalone offence so welcome this announcement.”

Rishi Sunak said his government was backing a change in the law as “shoplifting and violence and abuse towards retail workers continues to rise”.

“I am sending a message to those criminals – whether they are serious organised criminal gangs, repeat offenders or opportunistic thieves – who think they can get away with stealing from these local businesses or abusing shop workers, enough is enough.”

• Retail industry
• Facial recognition

More on this story

Co-op boss urges police to take shoplifting more seriously after £33m cost

‘It’s organised looting’: UK in grip of a shoplifting epidemic, say store owners

I work in a supermarket and see how desperate some shoplifters are. My heart goes out to them

A rise in shoplifting has Australian supermarkets ramping up surveillance

Instead of pursuing shoplifters, the big supermarkets should use their record profits to prevent food waste

Shoplifting is out of control. Forget the police – stores need to up their game

Waitrose offers free coffees for police officers amid shoplifting rise

Shoplifters need access to support services, not prison

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IRS.gov offers last-minute filing tips, resources to help taxpayers who still need to file before April 15; special Saturday hours in 70 locations

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IR-2024-108, April 12, 2024

WASHINGTON — With the April tax deadline arriving next week, the Internal Revenue Service today reminded millions of last-minute tax filers that the agency has a variety of free tools and resources available on IRS.gov.

From tax preparation, answers to tax law questions, refund tracking, tax law research to business topics and more, IRS.gov has everything needed for taxpayers to file on time or get an easy, automatic six-month extension to file. The IRS also has special Saturday hours available at 70 Taxpayer Assistance Centers across the country to help taxpayers.

“Millions of taxpayers across the nation will be working on their tax returns during the final hours, and people should remember they have many ways to get last-minute help,” said IRS Commissioner Danny Werfel. “We have a variety of free tools on IRS.gov that can help with basic tax law questions, provide free filing options, update refund status and even provide ways to request an extension for more time to file. We’re continuing our expanded special assistance for taxpayers right through the final weekend of tax season with special Saturday hours at 70 locations.”

For most of the nation, the tax deadline is April 15. Taxpayers in Maine and Massachusetts have until April 17 to file and pay taxes due this year. This is because these states observe the Patriots’ Day holiday on April 15 this year and April 16 is the Emancipation Day holiday in the District of Columbia. Other taxpayers in disaster areas, certain active-duty military members and citizens living abroad automatically get more time to file; more details are below.

For taxpayers who need an extension of time to file their taxes, there are several options to get an automatic extension through Oct. 15. Although an extension grants extra time to file, it does not extend the obligation to pay taxes due on April 15, 2024. To avoid penalties and late fees, taxpayers who owe should pay either their full tax bill or at least what they can afford to pay by the April 15 deadline.

The IRS estimates 19 million taxpayers will file for an automatic extension.

The IRS has already received more than 100 million tax returns, with tens of millions more expected to be filed as the tax deadline approaches.

“Delivering tax season is a massive undertaking, and we greatly appreciate people in many different areas working long hours to serve taxpayers as the tax deadline approaches,” Werfel added. “This effort reaches far beyond the IRS and includes hard-working tax professionals, software providers, the payroll community as well as our colleagues in the state tax agencies. Their work helping taxpayers makes a difference.”

Get tax help, day or night

For those needing last-minute help, taxpayers will find filing information for individuals as well as businesses and self-employed on IRS.gov. For last-minute filers looking for free resources, IRS Direct File remains an option as does IRS Free File . Anyone can use IRS Free File to submit an extension of time to file regardless of their income.

IRS.gov is an important resource that can help in a number of areas:

• For answers to tax law questions, taxpayers will find tools like the Interactive Tax Assistant or they can use the Frequently Asked Questions tool to find answers to dozens of topics.
• To see federal tax information, taxpayers can use the Online Account . They'll find information such as a payoff amount, a balance owed, their payment history and key information from their current year tax return as originally filed. They can also get tax return transcripts.
• Use the Get Transcript tool to view, print or download their tax transcripts after the IRS has processed a return.
• Current and prior year forms , instructions and tax publications can be downloaded and printed anytime.
• Special information is available about tax credits and deductions , some of which can be overlooked. Available to individuals and businesses, credits can reduce the amount of tax due while deductions can reduce the amount of taxable income.
• Get the most up-to-date information about tax refunds using the Where's My Refund? tool and on the official IRS mobile app, IRS2Go .
• For payment information, Direct Pay is free and allows people to securely pay their taxes directly from their checking or savings account without any fees or registration. They can schedule payments up to 365 days in advance. After submitting a payment through Direct Pay, they’ll receive immediate confirmation. For more payment options, visit IRS.gov/payments .

Go paperless

The IRS encourages all taxpayers to file electronically and choose direct deposit to avoid refund delays. Filing on paper can significantly delay a refund. Tax software helps individuals steer clear of mistakes by doing the math. It also guides people through each section of their tax return using a question-and-answer format.

Some taxpayers get automatic extensions

Special rules offer some taxpayers more time without having to request an extension:

• U.S. citizens and resident aliens who live and work outside of the United States and Puerto Rico get an automatic two-month extension, until June 15, to file their tax returns. However, tax payments are still due April 15 or interest will accrue on the unpaid tax.
• Members of the military on duty outside the United States and Puerto Rico also receive an automatic two-month extension to file. Those serving in combat zones have up to 180 days after they leave the combat zone to file returns and pay any taxes due. Details are available in Publication 3, Armed Forces' Tax Guide .
• When the U.S. president makes a disaster area declaration, the IRS can postpone certain tax deadlines for taxpayers in affected areas. Taxpayers in qualified disaster areas do not need to submit an extension electronically or on paper. Information on the most recent tax relief for disaster situations can be found on the Extension of time to file your tax return page.

Find information on free local tax prep

The IRS' Volunteer Income Tax Assistance (VITA) program offers free basic tax return preparation to qualified individuals, including:

• People who generally make $64,000 or less.
• People with disabilities.
• Limited English-speaking taxpayers.

The Tax Counseling for the Elderly (TCE) program also offers free tax help for taxpayers, particularly those age 60 and older.

The VITA/TCE Site Locator can help eligible taxpayers find the nearest community-based site staffed by IRS-trained and certified volunteers. Demand is high for this service, so taxpayers may experience longer wait times for appointments. Taxpayers can use the locator tool to find an available site near them. It’s updated throughout the tax season, so individuals should check back or increase the distance from their location in their search if they don't see a nearby site listed.

MilTax , Military OneSource’s tax service, offers online software for eligible military members, veterans and their families to electronically file a federal return and up to three state returns for free.

Assistive technology options

At the online Alternative Media Center , taxpayers will find a variety of accessible products like screen reading software, refreshable Braille displays and screen magnifying software. These products include tax forms, instructions and publications. Many can be downloaded or viewed online as Section 508 compliant PDF, HTML, eBraille, text and large print.

Having trouble paying? IRS has options to help

For those who owe a payment with their tax return, the IRS has a number of payment options .

For taxpayers that are unable to pay in full by the tax deadline, the IRS recommends they should file their tax return and pay what they can, and apply for an online payment plan . By filing by the deadline, taxpayers will avoid failure to file penalties and interest – even if they’re unable to pay. Taxpayers can explore various payments options; they can receive an immediate response of payment plan acceptance or denial without calling or writing to the IRS. Online payment plan options include:

• Short-term payment plan – The total balance owed is less than $100,000 in combined tax, penalties and interest. Additional time of up to 180 days to pay the balance in full.
• Long-term payment plan – The total balance owed is less than $50,000 in combined tax, penalties and interest. Pay in monthly payments for up to 72 months. Payments may be set up using direct debit (automatic bank withdraw) which eliminates the need to send in a payment each month, saving postage costs and reducing the chance of default. For balances between $25,000 and $50,000, direct debit is required.

Though interest and late-payment penalties continue to accrue on any unpaid taxes after April 15, the failure to pay penalty is cut in half while an installment agreement is in effect. Find more information about the costs of payment plans on the IRS’ Additional information on payment plans webpage.

Adjust withholding to prevent tax "surprises"

Tax filing season is an excellent time for taxpayers to check their withholding to avoid a tax surprise when filing in 2025. Life events like marriage, divorce, having a child or an income change can all impact taxes.

The Tax Withholding Estimator helps people bring the tax they pay closer to what is owed. Employees can assess their income tax, credits, adjustments and deductions, and determine whether they need to change their withholding by submitting a new Form W-4, Employee's Withholding Allowance Certificate to their employer, not the IRS.

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