Project Case study New Kitchen Heaven Retail store
You are a project manager for Kitchen Heaven, a chain of retail stores specializing in kitchen utensils, cookware, dishes, small appliances, and some gourmet foodstuffs, such as bottled sauces and spices. You're fairly new to the position, having been hired to replace a project manager who recently retired.
Kitchen Heaven currently owns 49 stores in 34 states and Canada. The world headquarters for Kitchen Heaven is in Denver, Colorado. Counting full-time and part-time employees, the company employs 1,500 people, 200 of whom work at headquarters.
The company's mission statement reads, "Great gadgets for people interested in great food."
Recently, the vice president of marketing paid you a visit. Dirk Perrier is a very nice, well-dressed man with the formal air you would expect a person in his capacity might have. He shakes your hand and gives you a broad, friendly smile.
"We've decided to go forward with our 50th store opening! Sales are up, and our new line of ceramic cookware is a hot seller, no pun intended. I don't know if you're familiar with our store philosophy, so let me take a moment to explain it. We like to place our stores in neighborhoods that are somewhat affluent. The plain fact is that most of our shoppers have incomes of more than $150,000 a year. So, we make an effort to place our stores in areas where those folks usually shop.
"We're targeting the type of customer who watches the Food Network channel and must have all the gadgets and tools they see the famous chefs using. So, the stores are upbeat and convey a fun, energetic feel, if you will.
"Our next store is going to be right here in our home area — Colorado Springs. Because this is going to be our 50th store, we plan on having a 50th grand-opening celebration, with the kind of surprises and activities you might expect for such a notable opening.
"Our stores generally occupy from 1,500 to 2,500 square feet of retail space, and we typically use local contractors for the build-out. A store build-out usually takes 120 days from the date the property has been procured until the doors open to the public. I can give you our last opening's project plan so you have a feel for what happens. Your job will be to procure the property, negotiate the lease, procure the shelving and associated store furnishings, get a contractor on the job, and prepare the 50th store festivities. My marketing folks will assist you with that last part.
"You have six months to complete the project. Any questions?"
You take in a deep breath and collect your thoughts. Dirk has just given you a lot of information with hardly a pause in between thoughts. A few initial ideas drift through your head while you're reaching for your notebook.
You work in a functional organization with a separate projectized department responsible for carrying out projects of this nature. You've been with the company long enough to know that Dirk is high up there in the executive ranks and carries the authority and power to make things happen. Therefore, Dirk is the perfect candidate for project sponsor.
You grab your notebook and start documenting some of the things Dirk talked about, clarifying with him as you write:
■ The project objective is to open a new store in Colorado Springs six months from today.
■ The store should be located in an affluent area.
■ The store will carry the full line of products from utensils to gourmet food items.
■ The grand opening will be accompanied by lots of fanfare because this is the 50th store opening.
You have a question or two for Dirk.
"Is there a special reason we have to open, let's see, six months from now, which is February 1?"
He responds, "Yes, we want the store open the first week in February. Early February is when the Garden and Home Show conference hits the Springs area. We'll have a trade show booth there. We know from experience in other areas that our stores generally see a surge in sales during this month as a result of the trade show. It's a great way to get a lot of advertising out there and let folks know where we're located."
"Another question, Dirk. Is there a budget set for this project yet?"
"We haven't set a hard figure," Dirk replies. "But again, from past experience we know it takes anywhere from $1.5 to $2 million to open a new store. And we don't want to forget the big bash for the grand opening."
"Thanks, Dirk. I'll get started writing the project charter right away. I'll be putting your name on the document since you're the project sponsor."
Dirk concludes with, "Feel free to come to me with questions or concerns at any time."
One week later.
You review your notes and reread the project charter you've prepared for the Kitchen Heaven retail store one last time before looking for Dirk. You finally run across Dirk in a hallway near the executive washroom.
"Dirk, I'm glad I caught you. I'd like to go over the project charter with you before the kickoff meeting tomorrow. Do you have a few minutes?"
"Sure," Dirk says to you. "Let's have it."
"The project charter states the purpose of the project, which of course is to open the 50th Kitchen Heaven store in Colorado Springs. I also documented some of the highlevel requirements, many of which we talked about last time we met. I documented the assumptions and constraints you gave me with the understanding that we'll define these much more closely when I create the scope statement. I've included a section that outlines a preliminary milestone schedule, and I've included some preliminary return on investment calculations. Using your estimate of $2 million as our initial budget request and based on the projected inflows you gave me last week, I've calculated a payback period of 19 months, with an IRR of 6 percent."
"That's impressive," replies Dirk. "That's even better than our Phoenix store. If I recall, the payback period there was just over two years. Let's hope those numbers hold true."
"I think they're reliable figures," you say. "I researched our data based on recent store openings in similar-sized cities and factored in the economic conditions of the Colorado Springs area. Since they're on a growth pattern, we think the timing is perfect.
"As you know, the project kickoff is scheduled for tomorrow. What I'll need, then, is for you to talk about the project and the goals, talk about the commitment you'll need from the management team to support this project, and introduce me as the project manager. I've already forwarded a copy of the project charter to the meeting attendees so that they can review it before the meeting. And I included a list of the assumptions we've made so far as an appendix to the charter. Lastly, I'll need you to ask everyone present to sign a copy of the project charter."
"Sounds like you've covered everything," Dirk says. "I don't anticipate any problems tomorrow, because everyone is looking forward to this store opening."
Project Case Study Checklist
■ Project objective: To open a new store in Colorado Springs six months from today.
■ Business need or demand for project: Company data concludes that the Kitchen Heaven consumers have incomes of more than $150,000 a year. The Colorado Springs area is home to a large number of people with that income. Currently, there is not a Kitchen Heaven there, but there appears to be a demand for one.
■ Project sponsor: Dirk Perrier, VP of marketing.
■ organizational structure: Functional organization with a separate projectized department.
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Readers' Questions
Why open a new kitchen heaven?
There can be several reasons why someone may choose to open a new kitchen heaven: Passion for cooking: The owner may have a deep passion for cooking and want to create a space where they can showcase their culinary skills and share their love for food with others. Unique concept or cuisine: Opening a new kitchen heaven allows the owner to introduce a unique concept or cuisine to the market. It can be an opportunity to offer something different and cater to a niche audience that may be interested in trying new flavors or dining experiences. Market demand: The owner may have identified a gap or untapped market in their area that lacks a specific type of kitchen or dining experience. By opening a new kitchen heaven, they can fulfill the demand and attract customers who are seeking something fresh and innovative. Profitability: The food industry can be highly profitable if managed well. Opening a new kitchen heaven can be a lucrative business opportunity for those who have a good understanding of the market, manage costs effectively, and deliver high-quality food and service. Creative outlet: For some individuals, opening a kitchen heaven can be a way to express their creativity and experiment with new recipes, ingredients, and presentation styles. It provides a platform to constantly innovate, evolve, and delight customers with unique dishes. Community engagement: A new kitchen heaven can act as a hub for the community, bringing people together over good food. It can become a social gathering spot where people can enjoy meals, celebrations, or even participate in culinary workshops or cooking classes. Job creation: Opening a new kitchen heaven can contribute to the local economy by creating job opportunities for chefs, kitchen staff, servers, and other support staff. It can help boost employment in the area and provide livelihood options for individuals interested in the foodservice industry. Ultimately, the decision to open a new kitchen heaven stems from a combination of personal passion, market opportunities, and the desire to provide a unique culinary experience for customers.
Kitchen heaven project case study (part 3)
Mar 11, 2023
General Requirements:
Reference the Quality Template as one source for stakeholders. If the Quality Template notes a group or person needs information, they are stakeholders.
Reread the Kitchen Heaven Project Case Study.
Part 1: Communication Plan Template
Complete the Communication Plan Template.
Identify all the stakeholders and resources that are noted within the case.
Identify a minimum of two additional stakeholders or resources not specifically noted within the case but may impact the project and complete the Communication plan Template.
Part 2: Stakeholder Analysis Template
Complete the Stakeholder Analysis Template.
Using all the stakeholders that you identified in the Communication Plan Template complete the Stakeholder Analysis Template.
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- Kitchen Heaven Project Case Study (Part 3)
The purpose of this Case Study assignment is to walk through the logical framework (LogFrame) and to create the project management documents needed to successfully lead a project and to develop a comprehensive communication plan and create a stakeholder analysis matrix.General Requirements:Reference the Quality Template as one source for stakeholders. If the Quality Template notes a group or person needs information, they are stakeholders.Reread the Kitchen Heaven Project Case Study.Part 1: Communication Plan TemplateComplete the Communication Plan Template.Identify all the stakeholders and resources that are noted within the case.Identify a minimum of two additional stakeholders or resources not specifically noted within the case but may impact the project and complete the Communication plan Template.Part 2: Stakeholder Analysis TemplateComplete the Stakeholder Analysis Template.Using all the stakeholders that you identified in the Communication Plan Template complete the Stakeholder Analysis Template.APA style is not required, but solid academic writing is expected
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Communications Template
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Kitchen Heaven Project Case Study
You are a project manager for Kitchen Heaven, a chain of retail stores specializing in kitchen utensils, cookware, dishes, small appliances, and some gourmet foodstuffs, such as bottled sauces and spices. You’re fairly new to the position, having been hired to replace a project manager who recently retired. Kitchen Heaven currently owns 49 stores in 34 states and Canada. The world headquarters for Kitchen Heaven is in Denver, Colorado. Counting full‐time and part‐time employees, the company employs 1,500 people, 200 of whom work at headquarters. The company’s mission statement reads, “Great gadgets for people interested in great food.”
Recently, the vice president of marketing paid you a visit. Dirk Perrier is a very nice, well‐dressed man with the formal air you would expect a person in his capacity might have. He shakes your hand and gives you a broad, friendly smile. “We’ve decided to go forward with our 50th store opening! Sales are up, and our new line of ceramic cookware is a hot seller, no pun intended. I don’t know if you’re familiar with our store philosophy, so let me take a moment to explain it. We like to place our stores in neighborhoods that are somewhat affluent.
The plain fact is that most of our shoppers have incomes of more than $150,000 a year. So, we make an effort to place our stores in areas where those folks usually shop. “We’re targeting the type of customer who watches the Food Network channel and must have all the gadgets and tools they see the famous chefs using. So, the stores are upbeat and convey a fun, energetic feel, if you will. “Our next store is going to be right here in our home area— Colorado Springs. Because this is going to be our 50th store, we plan on having a 50th grand‐opening celebration, with the kind of surprises and activities you might expect for such a notable opening. “Our stores generally occupy from 1,500 to 2,500 square feet of retail space, and we typically use local contractors for the build‐out.
A store build‐out usually takes 120 days from the date the property has been procured until the doors open to the public. I can give you our last opening’s project plan so you have a feel for what happens. Your job will be to procure the property, negotiate the lease, procure the shelving and associated store furnishings, get a contractor on the job, and prepare the 50th store festivities. My marketing folks will assist you with that last part. “You have six months to complete the project. Any questions?”
You take in a deep breath and collect your thoughts. Dirk has just given you a lot of information with hardly a pause between thoughts. A few initial ideas drift through your head while you’re reaching for your notebook. You work in a functional organization with a separate projectized department responsible for carrying out projects of this nature. You’ve been with the company long enough to know that Dirk is high up there in the executive ranks and carries the authority and power to make things happen. Therefore, Dirk is the perfect candidate for project sponsor. You grab your notebook and start documenting some of the things Dirk talked about, clarifying with him as you write: The project objective is to open a new store in Colorado Springs six months from today. The store should be located in an affluent area. The store will carry the full line of products, from utensils to gourmet food items. The grand opening will be accompanied by lots of fanfare because this is the 50th store opening.
You have a question or two for Dirk. “Is there a special reason we have to open, let’s see, six months from now, which is February 1?” He responds, “Yes, we want the store open the first week in February. Early February is when the Garden and Home Show conference hits the Springs area. We’ll have a trade show booth there. We know from experience in other areas that our stores generally see a surge in sales during this month as a result of the trade show. It’s a great way to get a lot of advertising out there and let folks know where we’re located.”
“Another question, Dirk. Is there a budget set for this project yet?” “We haven’t set a hard figure,” Dirk replies. “But again, from past experience we know it takes anywhere from $1.5 to $2 million to open a new store— and we don’t want to forget the big bash for the grand opening.” “Thanks, Dirk. I’ll get started writing the project charter right away. I’ll put your name on the document because you’re the project sponsor.” Dirk concludes with, “Feel free to come to me with questions or concerns at any time.” One week later. You review your notes and reread the project charter you’ve prepared for the Kitchen Heaven retail store one last time before looking for Dirk. You finally run across Dirk in a hallway near the executive washroom.
“Dirk, I’m glad I caught you. I’d like to go over the project charter with you before the kickoff meeting tomorrow. Do you have a few minutes?” “Sure,” Dirk says to you. “Let’s have it.” “The project charter states the purpose of the project, which of course is to open the 50th Kitchen Heaven store in Colorado Springs. I also documented some of the high level requirements, many of which we talked about last time we met. I documented the assumptions and constraints you gave me with the understanding that we’ll define these much more closely when I create the scope statement. I’ve included a section that outlines a preliminary milestone schedule, and I’ve included some preliminary ROI [return on investment] calculations. Using your estimate of $2 million as our initial budget request and based on the projected inflows you gave me last week, I’ve calculated a payback period of 19 months, with an IRR [internal rate of return] of 6 percent.” “That’s impressive,” replies Dirk. “That’s even better than our Phoenix store. If I recall, the payback period there was just over two years. Let’s hope those numbers hold true.”
“I think they’re reliable figures,” you say. “I researched our data based on recent store openings in similar‐sized cities and factored in the economic conditions of the Colorado Springs area. Since they’re on a growth pattern, we think the timing is perfect. “As you know, the project kickoff is scheduled for tomorrow. What I’ll need, then, is for you to talk about the project and the goals, talk about the commitment you’ll need from the management team to support this project, and introduce me as the project manager. I’ve already forwarded a copy of the project charter to the meeting attendees so that they can review it before the meeting. I included a list of the assumptions we’ve made so far as an appendix to the charter. Last, I’ll need you to ask everyone present to sign a copy of the project charter.” “Sounds like you’ve covered everything,” Dirk says. “I don’t anticipate any problems tomorrow, because everyone is looking forward to this store opening.”
Project Case Study Checklist
· Project objective: To open a new store in Colorado Springs six months from today.
· Business need or demand for project: Company data concludes that the Kitchen Heaven consumers have incomes of more than $150,000 a year. The Colorado Springs area is home to a large number of people with that income. Currently, there is no Kitchen Heaven in the area, but there appears to be a demand for one.
· Project sponsor: Dirk Perrier, VP of marketing.
· Organizational structure: Functional organization with a separate projectized department.
· Project selection methods: Payback period calculated at 19 months and IRR calculated at 6 percent.
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Case Study: New Kitchen Haven Retail Store
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Kitchen Heaven Project Case Study (Part 3)
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The purpose of this Case Study assignment is to walk through the logical framework (LogFrame) and to create the project management documents needed to successfully lead a project and to develop a comprehensive communication plan and create a stakeholder analysis matrix.
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Kitchen Heaven Project Case Study (Part 3)
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Stakeholder Analysis Matrix for Kitchen Heaven Project Case Study (Part 3) The Stakeholder Analysis Matrix is a tool used to understand and strategize based on the interests, Continue reading Ask a new question
topic 6 benchmark kitchen heaven project case study part 5 Reread the Kitchen Heaven Project Case Study in Heldman et al. pages 84-87, 139-141, and 283-285 and read pages 190-193. Part 1: Action Steps ... Part 2: Stakeholder Analysis Template Complete the Stakeholder Analysis Template. Using all the stakeholders that you identified in the ...
View MGT-440-T4-Stakeholder-Analysis-Matrix.xlsx from MGT 420 at Grand Canyon University. Project Name: Kitchen Heaven 50th Store Basics Stakeholder Title Project Information Email Dirk ... Kitchen Heaven Project Case Study Presentation.pptx. Grand Canyon University. MGT 440-0500. ... Project Charter Part 1. University of Phoenix. CMGT 410 ...
Accounting. Accounting questions and answers. I need help filling in the charts below from the Case Study Kitchen Heaven Project Case Study (Part 3) answering Part 1: Communication Plan Template and Part 2: Stakeholder Analysis Template. Please make it original because I have to submit it through Lopeswrite. Question: I need help filling in the ...
4/9/2023. View full document. Kitchen Heaven Project Case Study Part 3: Justification Pamela Hill Colangelo College of Business, Grand Canyon University MGT-440: Project Management Nabil A. Guerra December 11, 2022. Introduction This paper will explain the justifications and the links between the success measures and the verification methods.
Kitchen Heaven currently owns 49 stores in 34 states and Canada. The world headquarters for Kitchen Heaven is in Denver, Colorado. Counting full-time and part-time employees, the company employs 1,500 people, 200 of whom work at headquarters. The company's mission statement reads, "Great gadgets for people interested in great food."
Stakeholder Analysis Matrix for the Project Manager in Kitchen Heaven Project Case Study The Stakeholder Analysis Matrix is a tool used in project management to identify and. Continue reading. Discover more from: ... In project management in Kitchen Heaven Project Case Study (Part 2) when filling out the quality template, the purpose is to open ...
Identify all the stakeholders and resources that are noted within the case. Identify a minimum of two additional stakeholders or resources not specifically noted within the case but may impact the project and complete the Communication plan Template. Part 2: Stakeholder Analysis Template. Complete the Stakeholder Analysis Template.
The purpose of this Case Study assignment is to walk through the logical framework (LogFrame) and to create the project management documents needed to successfully lead a project and to develop a comprehensive communication plan and create a stakeholder analysis matrix.General Requirements:Reference the Quality Template as one source for stakeholders. If the Quality Template notes […]
Stakeholder Analysis Matrix for the Facilities Manager. The Stakeholder Analysis Matrix is a tool used in project management to identify and evaluate the interest, influence, and impact of stakeholders on the project. In the context of the Kitchen Heaven Project Case Study, the Facilities Manager is a key stakeholder. Here's a possible analysis:
Download Free PDF. View PDF. Case Study: New Kitchen Haven Retail Store The project charter kickoff meeting was held and well attended. You're ready to start writing the project scope statement and have a question or two for Dirk. You know on his door, and he invites you in. "Shoot," he says.
Project Case Study Checklist . . . Project objective: To open a new store in Colorado Springs six months from today Business need or demand for project: Company data concludes that the Kitchen Heaven consumers have incomes of more than $150,000 a year. The Colorado Springs area is home to a large number of people with that income.
SNS 5 Kitchen Heaven Project Case Study (Part 2) Part 3- Justification.docx. Grand Canyon University. BUISNESS 440. SNS 4 MGT-440-T4-Stakeholder-Analysis-Matrix.xlsx. ... Expert judgement 3. Stakeholder analysis 4. Conduct Brainstorming Sessions In kitchen heaven retail store case study project manager use meeting methodology to find .
Kitchen Heaven Retail Store - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or view presentation slides online. Project Management Plan
C. R. As the Sr. Engineer Don has considerable influence over the design and timing of this effort. As both an SME and a decision-maker, Don must have project information in almost real time. Without Don, this project will fail. Don's help is critical to the design of the project. Ed Harris. Finance.
Kitchen Heaven Project Case Study (Part 3) The purpose of this Case Study assignment is to walk through the logical framework (LogFrame) and to create the project management documents needed to successfully lead a project and to develop a comprehensive communication plan and create a stakeholder analysis matrix. General Requirements:
The purpose of this Case Study assignment is to walk through the logical framework (LogFrame) and to create the project management documents needed to successfully lead a project and to develop a comprehensive communication plan and create a stakeholder analysis matrix. General Requirements: Reference the Quality Template as one source for stakeholders. If the Quality …
Instructions Hide Kitchen Heaven Project Case Study (Part 3) The purpose of this Case Study assignment is to walk through the logical framework (LogFrame) and to create the project management documents needed to successfully lead a project and to develop a comprehensive communication plan and create a stakeholder analysis matrix. General Requirements: Reference the Quality Template you ...
Kitchen Heaven Project Case Study (Part 2) Part 3: Justification The main goal for the Kitchen Heaven project is for the grand opening of the new 50th store in the affluent location. To succeed in our grand opening of the 50th store, we have a window period within a six-month time frame. Within this time, we must find a realtor and contractor to find our location and break ground to begin the ...
Sam Dean. Safety Auditor. Level of safety compliance of all deliverables produced. 1st each month. 1st each month. Quality Manager. Quality Manager. Communications example Stakeholder Name ….
Project Case Study Part 1: New Kitchen Heaven Retail Store Julie works in a functional organization with a separate projectized department responsible for carrying out projects of this nature. She's been with the company long enough to know that Dirk is high up there in the executive ranks and carries the authority and power to make things happen. . Therefore, Dirk is the perfect candidate for ...
In Kitchen Heaven Project Case Study Part 3 I have to create. Grand Canyon University; Project Management; Question; Subject: General Management. ... Stakeholder Analysis Matrix for the Project Manager The Stakeholder Analysis Matrix is a tool used in project management to identify and evaluate the interest, influence, and. Continue reading.