case study for construction management

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101 Case Studies in Construction Management 1st Edition

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This book provides 101 real-life construction management case studies from an author with over 40 years’ experience in the construction industry and as a lecturer in construction management. Over 14 chapters, Len Holm has included case studies from real jobsites that cover organization, procurement, estimating, scheduling, subcontractors, communications, quality and cost control, change orders, claims and disputes, safety, and close-outs. Other hot topics covered include BIM, sustainability, and lean.

Each case is written in straightforward language and designed to test the reader’s independent and critical thinking skills to develop their real-world problem-solving ability. The cases are open to interpretation, and students will need to develop their own opinions of what’s presented to them in order to reach a satisfactory solution.

The cases are ideal for use in the classroom or flipped classroom, for individual or group exercises, and to encourage research, writing, and presenting skills in all manner of applied construction management situations. Such a broad and useful selection of cases studies cannot be found anywhere else. While there is often no "right" answer, the author has provided model solutions to instructors through the online eResource.

• ISBN-10 081536198X
• ISBN-13 978-0815361985
• Edition 1st
• Publisher Routledge
• Publication date September 18, 2018
• Language English
• Dimensions 6.14 x 0.41 x 9.21 inches
• Print length 164 pages
• See all details

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About the author.

Len Holm is a Senior Lecturer at the University of Washington, USA. He has over 40 years’ construction industry experience at all levels and owns his own construction management firm. He is the author of numerous books on construction, including Management of Construction Projects: A Constructor's Perspective , 2nd edition, also published by Routledge.

Product details

• Publisher ‏ : ‎ Routledge; 1st edition (September 18, 2018)
• Language ‏ : ‎ English
• Paperback ‏ : ‎ 164 pages
• ISBN-10 ‏ : ‎ 081536198X
• ISBN-13 ‏ : ‎ 978-0815361985
• Item Weight ‏ : ‎ 9.6 ounces
• Dimensions ‏ : ‎ 6.14 x 0.41 x 9.21 inches
• #115 in Technical Project Management (Books)
• #116 in Engineering Project Management
• #898 in Home Design & Construction (Books)

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What is a Case Study?

A case study is an account of an activity, event, or problem that contains a real or hypothetical situation and includes complexities you would encounter in the workplace. Case studies are used to help you see how the complexities of real life influence decisions.

This may take the form of a historical case study which analyzes the causes and consequences of a situation and discusses the lessons learned. 

Other types of case studies imagine or role play to make plausible recommendations to senior management. Some case studies attempt to solve a problem by developing a new design. These types of case studies are problem-oriented .

Why use a Case Study?

Case studies expose you to real-life examples of situations that you may deal with, or not otherwise experience – if you come across something only once in your career, you’re learning on the fly. Case studies allow you to:

• Explore the nature of a problem and circumstances that affect a solution
• Learn about others' viewpoints and how they may be taken into account
• Define your priorities and make your own decisions to solve a similar problem
• Predict outcomes and consequences

If you’ve seen something similar in a case study, you’ve got something to look back on. Case studies also let you lay out all the information from hindsight , including the stuff that might not be obvious in the moment, but is there if you know to look for it and ask the right questions. You can put yourself in the shoes of the various decision makers and consider what blind spots you might have in a similar situation.

They can also promote creative thought . Some readers may have a similar situation but have never considered the solution that worked in the case study. Other readers may find that the ultimate solution in the case study won't work for them, but the trial and error solutions discarded in the case study may provide guidance about a path that will work. Finding out what other people did isn't just a "how to" to fix something. It's a "how to" in ways to address a problem .

Case studies demonstrate the complexity and messiness of real situations , and the reality that any decision to be made has to be made with incomplete information.

In other words: They are NOT clean sanitized homework problems or simple examples that have a single easy answer. They are real situations with real ethical dilemmas that may or may not have been dealt with properly in the past. They provide you (the students) to delve into the nasty, twisted, complicated reality of ethical dilemmas and hopefully come out with a healthy respect that decision makers in ethical situations don't always have a quick simple answer but are caught in a dilemma and they try to do the best they can in spite of the situation. You can not get this experience any other way short of placing you into an actual ethical dilemma, which ironically would be unethical for us to do to you.

How to Find a Case Study

1. Experiment with searching "case study"

Don't rely on searching just for "case studies," but sometimes it can be a good way to narrow down your results. While some writers and researchers will include the actual phrase "case study" in the title of their report, many don't! Some databases have a filter for Case Studies (just like some have filters for peer-reviewed journal articles, full text, or date range), so look around to see if there's a check box to limit your search that way.

2. Combine different articles

If you're looking for something really niche or specific, you may have to read several articles and then take what you learn from each and merge them together. For example, look for articles on construction of your particular situation, look for synonyms, and do some more searches to get enough information.

3. Try different databases

Different databases have different content from magazines, journals, etc. So if you're not finding what you need in one of them, don't just spin your wheels! Try another one. Check out the list of engineering and interdisciplinary databases below.

4. Try journals directly

If you skip a database and head straight to a relevant journal, you might be able to find information more quickly. That's because journals are typically about a very specific topic.

• Though discontinued in 2018, this open access journal contains case studies regarding engineering failures.
• Case Studies in Construction Materials
• Case Studies in Thermal Engineering
• Case Studies in Chemical and Environmental Engineering
• Published by the National Academy of Engineering, this journal often features articles dealing with the responsible practice of engineering and current case studies.

5. Try some more resources outside of Cline Library

Consider searching the internet for companies that have been involved in actual projects to find case studies. Actual projects that have been done for a given city or municipality might have their supporting documentation freely available on their websites. And don't be afraid of Wikipedia! It's easy to search and get a brief overview of a case study. However, don't use Wikipedia itself as your source - scroll down to the bottom of the article and use the sources under "References."

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Case Studies

At Morgan Sindall Construction, our purpose is to create inspiring places that enhance the communities in which we all live, learn, work, play, care and protect.

Take a look at the case studies of just some of the projects our teams have delivered for our customers.

Centre for Sustainable Chemistry, University of Nottingham

Collaborative Teaching Laboratory

Highfields Spencer Academy

Enterprise Centre, University of East Anglia

Potteries Museum and Art Gallery

Barbara Hepworth Building (School of Art & Design)

Named after local Wakefield-born sculptor, Barbara Hepworth, the new building has allowed the University of Huddersfield’s Art, Design and Architecture Schools to be housed in one creative and technologically advanced hub.

Lambeth Town Hall

The ‘Your New Town Hall’ project has rejuvenated Lambeth’s historic Grade II-listed, Edwardian town hall, driven by the Council’s ambition to provide a modern, energy efficient worksplace while increasing public access and community use.

Woodside & Gorbals Health & Care Centres

Morgan Sindall Construction delivered two brand-new primary care facilities to modernise the services available to patients in the Glasgow and Clyde area.

Theatre extension and refurbishment, James Padget Hospital

In response to population growth and increased operation numbers, the James Paget University Hospitals NHS Foundation Trust commissioned the extension and refurbishment of its theatre complex at the James Paget Hospital in Great Yarmouth.

Hackney Britannia project

55 Colmore Row

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DESIGNING CASE STUDY RESEARCH IN CONSTRUCTION MANAGEMENT

Research methodology is an important and indispensable element in research design. However, designing research strategy such as case study has proven to be a difficult task among research students. Case study is one of the most frequently used qualitative research methodology in the field of construction management; however the design and implementation of case study remains a complex and contentious issue among researchers. Consequently, many students select case study strategy without understanding the array of factors that can affect the outcome of their research. This paper presents a practical, experience-based, step-by-step guide to select, conduct and complete a case study research in construction management. The paper justifies the rationale for adopting case study, explored the various stages in designing case study spanning from the theoretical framework, constructing research themes, data collection and analysis through to validity and reliability issues. This paper contributes in expanding the knowledge of upcoming researchers in the built environment on the design, applications, advantages, disadvantages as well as limitations of case study in construction management researches. The study recommends the research design for students undertaking construction management related studies.

Related Papers

Monty Sutrisna

Case study has been regarded an important research strategy in many fields. In investigating complex situation, such as construction projects, case study approach has been proven reliable to capture the rich information for the purpose of the investigation. Case study method has been regarded allowing investigators to retain the holistic and meaningful characteristics of real-life events. However, subsequently to the data capture and analysis, the presentation of the case study has been considered potentially problematic. The presentation of case study has been regarded prone in signifying an egocentric perspective of the analyst. Thus the presentation of the case study should be based on an understanding of the intended audience and their specific needs. This paper intends to explore the appropriateness of case study presentation, particularly of construction projects, for the construction industry audience. Two main presentation formats, namely textual and pictorial diagram forms,...

Xin Hu , Bo Xia

Case-based reasoning (CBR) has been widely adopted in construction management (CM) research due to the similar mind-sets of CBR and CM problem solving. However, to date, there has been no systematic review of CBR applications in previous CM studies, raising the question of what is the current status quo of CBR applications in CM research? By using the method of content analysis, this study provides a comprehensive literature review of CM CBR articles published between 1996 and January 2015. It is found that the popularity of CBR applications in CM research is increasing, especially after 2006, with a majority emanating from South Korea. In addition, 17 CBR application fields are identified, with the primary research interests focusing on construction cost estimation, construction tendering, bidding and procurement, and environment and sustainability management. Issues in previous CBR model developments are also identified, mainly related to model hypothesis-testing, reuse of case outcomes, selection of model development methods, use of derivational analogy and automated implementation , together with future research suggestions and directions. This study helps provide CM academics and practitioners with a more comprehensive understanding of the development of CBR applications and implications for future studies.

Tony Thorpe

International Journal of Construction Education and Research

Michael Puddicombe

Research in construction management is at an important juncture. Construction scholars are establishing research streams that are complimentary but distinct from architecture and engineering. The applied nature of construction research has put an emphasis on normative research. This has resulted in the lack of a solid foundation of descriptive research that can support theory building. This paper proposes that management research, due to its catholic nature, offers an appropriate reference discipline for construction. It presents an integrated model for construction research and theory development that results from the experiences of management researchers. Lastly it concludes with the development of an empirically developed taxonomy of management types that crosses functional barriers and demonstrates the validity of the model. The paper suggests and the study demonstrates that a process that builds on theory and that employs approaches from management research holds significant promise for research in construction management.

Procedia - Social and Behavioral Sciences

Kalle Kahkonen

Kenneth Sullivan

Paul W Chan

Qualitative research has been considered capable of studying complex situation, yielding rich findings and particularly suitable when involving human subject. This has contributed to its raise in popularity in the built environmental research. Influenced by ‘success stories’ in applying qualitative methods, many doctoral students and researchers in the built environment have been self-convinced to apply qualitative methods in their research and quickly declaring themselves as qualitative researchers. However, it turns out that conducting qualitative research may not be easy after all. There are inherent potential difficulties that may be encountered by researchers in applying qualitative research. In light of this, the working paper aims to shed a light on the matter by discussing relevant issues, namely the nature of doctoral research, research methodology including the research philosophies, the reasoning of research and research on the data level. The final part of the discussion...

Diego Alvarez Villacis

This document describes the main features of the case study. The participation in this type of method develops skills such as analysis, synthesis and evaluation of information. It also enables the development of critical thinking, teamwork, decision-making, and other attitudes and values such as innovation and creativity.

Serbian Journal of Management

Milovan Vuković

Ali Haj Aghapour

Case-study as a qualitative research is a strongly debatable research strategy among all academicians and particularly practitioners. Therefore, in order to provide some upto-date insights into this controversial issue, the current paper seeks to investigate and document some aspects of case-study research. In fact, after reviewing some literatures in order to define, clarify and classify case-study research, the paper tries to consider and trade-off this qualitative strategy from different philosophical perspectives and approaches. Then, by relying on some recently outstanding papers and other highly recognized written resources, the paper gets into the appropriateness of casestudy including Generalizability, Validity, Construct validity, Internal validity and Reliability. Next, the role of case-study to build a social theory is investigated that leads to preset a step-bystep process to achieve this visionary goal. At the end, a brief comparison between case-study, as a common representative of qualitative research, and survey, an indicator of opposite view, is done. This paper contributes to research method’s development used by scholars looking to establish a case research by improving the level of understanding regarding the discussed issues. Index Terms- case-study appropriateness, case-study classification, case-study approaches.

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Top 20 Project Management Case Studies [With Examples]

Project management case study analyses showcase and compare real-life project management processes and systems scenarios. These studies shed light on the common challenges that project managers encounter on a daily basis. This helps project managers develop effective strategies, overcome obstacles, and achieve successful results. 

By leveraging project management case studies , organisations can optimise their operations by providing insights into the most effective approaches. With effective implementation of these case studies, strategies, and methodologies, ensuring successful project completion is achievable.

Criteria for Selection of Top 20 Case Studies

The top 20 case studies are selected based on significance, impact, challenges, project management strategies, and overall success. They provide diverse insights and lessons for project managers and organisations.

1. The Sydney Opera House Project

The Sydney Opera House Project is an iconic example of project management case studies as it faced multiple challenges during its construction phase. Despite facing leadership changes, budget overruns, and design failures, the project persevered and was completed in 1973, a decade later than planned. The Opera House stands as a symbol of perseverance and successful project management in the face of humankind.

2. The Airbus A380 Project

The Airbus A380 Project is a project management case study showcasing the challenges encountered during developing and producing the world’s largest commercial aircraft. The project experienced massive delays and impacted costs of more than $6 billion, with several issues arising from the manufacturing and delivery process, outsourcing, and project coordination. 

However, the Airbus A380 was successfully launched through carefully planned project management strategies, delivering a world-class aircraft that met customer expectations.

3. The Panama Canal Expansion Project 

The Panama Canal Expansion Project serves as a compelling case study, illustrating the management’s encounters in expanding the capacity of the Panama Canal. The project included multiple stakeholders, technological innovations, environmental concerns, and safety challenges. 

4. The Boston Central Artery/Tunnel Project

The Boston Central Artery/Tunnel Project serves as a project management case study of a large-scale underground tunnel construction project. It successfully addressed traffic congestion and was completed in 2007. The project was completed in 2007, with numerous hurdles delaying progress like complexity, technology failure, ballooning budgets, media scrutiny, etc.

5. The London 2012 Olympics Project

The London 2012 Olympics Project stands as a successful project management case study, showcasing the management of a large-scale international sporting event. This project involved the construction of a new sports infrastructure, event logistics and security concerns. The project was successfully accomplished, delivering a world-class event that captivated the audience.

6. The Hoover Dam Bypass Project

The Hoover Dam Bypass Project was a construction project in the United States of America that intended to alleviate traffic from the Hoover Dam by building a new bridge. Completed in 2010, the bridge spans across the Colorado River, connecting Arizona and Nevada and offers a safer and more efficient route for motorists.

7. The Golden Gate Bridge Seismic Retrofit Project

The Golden Gate Bridge Seismic Retrofit Project is a case study example constructed in San Francisco, California. Its objective was to enhance the bridge’s resilience against earthquakes and aftershocks. Completed in 2012, the project included the installation of shock absorbers and other seismic upgrades to ensure the bridge’s safety and functionality in the event of a major earthquake.

8. The Hong Kong-Zhuhai-Macau Bridge Project

The Hong Kong-Zhuhai-Macau Bridge Project is a massive case study that intends to connect Hong Kong, Zhuhai and Macau with a bridge-tunnel system of 55 kilometres. Completed in 2018, the project required massive funds, investments and innovative engineering solutions, providing a new transport link and boosting regional connectivity.

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9. The Panama Papers Investigation Project

The Panama Papers Investigation Project is a global case study of journalistic investigations into offshore tax havens. It involved leaked documents from Mossack Fonseca, a Panamanian law firm. Coordinated by the International Consortium of Investigative Journalists, the project resulted in major political and financial repercussions worldwide, garnering widespread media attention.

10. The Apple iPhone Development Project

The Apple iPhone Development Project started in 2004, aiming to create a groundbreaking mobile device. In 2007, the iPhone transformed the industry with its innovative touchscreen interface, sleek design, and advanced features. This project involved significant research, development, marketing, and supply chain management investments.

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11. The Ford Pinto Design and Launch Project

The Ford Pinto Design and Launch Project was a developmental project intended to create an affordable, fuel-efficient subcompact car. Launched in 1971, because of its fuel tank design, it became infamous for safety issues. The project was rigged for ethical and safety concerns, lawsuits, and recalls.

12. The Deepwater Horizon Oil Spill Response Project

The Deepwater Horizon Oil Spill Response Project was a response to the largest oil spill in US history, caused by an offshore drilling rig explosion in 2010. This crisis response project utilised a waterfall project management approach, where the project team followed a pattern of planning, executing, monitoring, and closing phases. 

13. The NASA Challenger Space Shuttle Disaster Project

  The NASA Challenger Disaster Project was a tragic space exploration mission in 1986, resulting in the loss of all seven crew members. Extensive investigations revealed design and safety flaws as the cause. This disaster prompted NASA to address decision-making processes and improve safety cultures.

14. The Three Gorges Dam Project

  The Three Gorges Dam Project was a large-scale infrastructure project developed in China that aimed to build the world’s largest hydroelectric dam on the Yangtze River. Completed in 2012, it encountered environmental, social, and engineering challenges. The dam currently offers power generation, flood control, and improved navigation, but it has also resulted in ecological and cultural consequences.

15. The Big Dig Project in Boston

The Big Dig Project was a transportation infrastructure project in Boston, Massachusetts, intended to replace an old elevated highway with a newer tunnel system. Completed in 2007, it serves as one of the most complex and costly construction endeavours in US history. Despite facing many delays, cost overruns and engineering challenges, the project successfully improved traffic flow and urban aesthetics but also resulted in accidents, lawsuits, and financial burdens.

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16. The Uber Disruptive Business Model Project

  The Uber Disruptive Business Model Project was a startup that introduced a new ride business model that disrupted the taxi-cab industry by connecting riders with drivers via a mobile app. Launched in 2010, this project required innovative technology, marketing and regulatory strategies and faced legal actions and ethical challenges related to labour, safety, and competition. Uber has since then dominated the market with its ride-sharing business plan.

17. The Netflix Original Content Development Project

The Netflix Original Content Development Project was an initiative created to launch its original content for its platform. This launch by the online streaming giant in 2012 was a huge success for the company. The project required huge investments in content creation, distribution and marketing and resulted in award-winning shows and films that redefined the entire entertainment industry’s business model.

18. The Tesla Electric Car Project

The Tesla Electric Car Project was a revolutionary project that aimed to compete for its electric vehicles with gasoline-powered vehicles. The project required a strong project management plan that incorporated innovation, sustainability, and stakeholder engagement, resulting in the successful launch of the Tesla Roadster in 2008 and subsequent models. Tesla has one-handedly revolutionised the entire automobile industry on its own. 

19. The Johnson & Johnson Tylenol Crisis Management Project:

The Johnson & Johnson Tylenol Crisis Management Project was a case study in crisis management in 1982. The project required quick and effective decision-making skills, stakeholder communication, and ethical leadership in response to the tampering of Tylenol capsules that led to deaths. 

20. The Airbnb Online Marketplace Platform Project  

The Airbnb Online Marketplace Platform Project was a startup that created an online platform which connected travellers with hosts offering short-term rental accommodations in flights. The project required innovative technology, user experience design and stakeholder management. Airbnb’s success has led to the disruption of the hospitality industry and inspired many other project case study examples of sharing economy platforms.

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Future developments in project management.

Future developments in project management include all the insights on the increased use of artificial intelligence, agile methodologies, hybrid project management approaches, and emphasis on sustainability and social responsibility, along with many more developing ideas that will address the evolving market innovations. 

Key Takeaways from the Case Studies

The project management case study examples illustrate real-life examples and the importance of project management in achieving project success. The cases show the use of innovative technologies, tools, techniques, stakeholder engagement, crisis management, and agile methodologies. 

Project Management also highlights the role of ethical leadership and social responsibility in project management. To learn more and more about case studies, upGrad, India’s leading education platform, has offered an Advanced General Management Program from IMT Ghaziabad that will equip you with in-demand management skills to keep up with the changing trends!

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Frequently Asked Questions (FAQs)

Project Management is extensive planning, executing, monitoring and closing of a project before its deadline. Project management ensures accuracy and efficiency across all organs of a project, right from its inception to its completion.

Project Management case studies are real-life examples of projects to put an insight into all the tools, techniques and methodologies it provides.

The role of a project manager is to ensure that all day-to-day responsibilities are being met by the resources deployed in a certain project. They have the authority to manage as well as lead the functioning members as well.

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• Journal of Artificial Intelligence Practice
• Vol 6, Issue 8, 2023

The Role of Artificial Intelligence in Construction Management: A Case Study of Smart Worksite Systems

DOI: 10.23977/jaip.2023.060813 | Downloads: 46 | Views: 472

Changhao Wang 1

Affiliation(s)

1 Zhanjiang University of Science and Technology, Zhanjiang, Guangdong, China

Corresponding Author

Over the past few years, the progressive evolution of information technologies, including cloud computing, big data, artificial intelligence, and the Internet of Things, has become increasingly pervasive across diverse sectors of social development. This integration has spurred a widespread shift towards digitization, empowering various industries to embark on a journey toward high-quality development. Through meticulous analysis, this paper explores the profound impact of intelligent site systems on construction management, emphasizing the pivotal role played by artificial intelligence (AI) in augmenting efficiency, optimizing resources, and reinforcing safety protocols. Drawing insights from diverse case studies, the paper elaborates on how AI-driven smart site systems stimulate innovation and reform in the construction sector. By ushering in the era of digitization and intelligence, these systems propel the entire industry towards a technologically advanced future. In the context of this research, a profound understanding emerges of how intelligent construction management systems are instrumental in shaping the evolving landscape of the construction industry, steering it towards not only heightened efficiency but also a more sustainable and technologically integrated future.

CITE THIS PAPER

Changhao Wang, The Role of Artificial Intelligence in Construction Management: A Case Study of Smart Worksite Systems. Journal of Artificial Intelligence Practice (2023) Vol. 6: 82-88. DOI: http://dx.doi.org/10.23977/jaip.2023.060813.

[1] Yang Xiaoyi, Li Lihong, Lu Jianxin, et al. Intelligent managementof super-large Multi-Party Cooperation based on BIM Technology .Information Technology of Civil and Building Engineering, 2018,10 (05) :16-24. [2] Du Xuanfu. Research on BIM based Intelligent Construction Site Management System . Journal of Engineering Technology Research, 2019, 5(20) : 156-157. [3] Tang Yizhi. Research on BIM based Smart Construction Site Management . Value Engineering, 2019, 39 (01) : 102-104.  [4] Liu Shouyu, Song Haigang, Zhou Liang, et al. BIM+ Smart Construction Site Fine-grained collaborative management platform architecture . Chongqing Architecture, 2022,21 (03) : 23-25. [5] Zhang Zhiwei, Cao Wufu, Yuan Lusha, et al. Construction schedule management of pile foundation based on BIM+ Smart Site platform . Urban Rail Transit Research, 2022,25 (01) : 180-185. [6] Moon H, Kim H, Kamat V R, et al. BIM-based construction scheduling method using optimization theory for reducing activity overlaps.Journal of Computing in Civil Engineering, 2013,29 (3) : 04014048. [7] Kim K, Walewski J, Cho YK. Multiobjective construction schedule optimization using modified niched pareto genetic algorithm.Journal of Management in Engineering, 2016, 32 (2) : 04015038. [8] Faghtihi, Vahid, Reinschmidt, et al. Objective-driven and pareto front analysis: Optimizing time, cost, and job-site movements.Automation in Construction, 2016, 69:79-88. [9] Pan Y, Zhang L. Oles of artificial intelligence in construction engineering and management: A critical review and future trends. Automation in Construction, 2021, 122:103517. [10] Xu S, Wang J, Shou W, et al. Computer vision techniques in construction: A critical review. Archives of Computational Methods in Engineering, 2020, 28 (5) : 3383-3397. [11] Han K, Degol J, Golparvar-Fard M. Geometry- and appearance-based reasoning of construction progress monitoring. Journal of Construction Engineering and Management, 2018, 144 (2) : 04017110. [12] Dimitrov A, Golparvar-Fard M. Vision-based material recognition for automated monitoring of construction progress and generating building information modeling from unordered site image collections. Advanced Engineering Informatics, 2014, 28 (1) : 37-49. [13] Qureshi AH, Alaloul W S, Manzoor B, et al. Implications of machine learning integrated technologies for construction progress detection under Industry 4.0 (IR 4.0). 2020 Second International Sustainability and Resilience Conference: Technology and Innovation in Building Designs(51154), 2020:1-6. [14] Wang Z, Zhang Q, Yang B, et al. Vision-based framework for automatic progress honitoring of precast walls by Using surveillance videos during the construction phase. Journal of Computing in Civil Engineering, 2021, 35 (1): 04020056. [15] Han K K, Golparvar-Fard M. Appearance-based material classification for monitoring of operation-level construction progess using 4D BIM and site photologs. Automation in Construction, 2015, 53: 44-57. [16] Li M J. Analysis of BIM technology management platform in construction stage of building projects. Housing and Real Estate, 2020, (36): 152+154.

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Home » Guidance » Transforming Financial Management With Sage Intacct and Outsourced Controller Services

Transforming Financial Management With Sage Intacct and Outsourced Controller Services

A mid-sized construction firm (the Company) with a diverse project portfolio, faced challenges managing its financial processes using manual, paper and Excel-based methods, and QuickBooks. As the Company expanded, these legacy systems struggled to keep pace with the increasing complexities of its financial operations. In response, the Company opted to implement Sage Intacct , a cloud-based financial management solution. Concurrently, it decided to outsource their transactional accounting functions and controller-level review to further optimize financial processes.

1. Manual processes and QuickBooks: The Company relied on manual, paper-based processes and QuickBooks as a basic check register, resulting in inefficiencies and limited financial visibility 2. Project financial visibility: The Company had lack of real-time insights into project financials, hindering decision-making 3. Time constraints for CFO: The CFO faced time constraints due to the manual review process, limiting strategic focus

To address these challenges, the Company simultaneously initiated the implementation of Sage Intacct and decided to outsource their accounting transactions and controller-level review to Cherry Bekaert. This dual approach aimed to automate financial processes, enhance project visibility and free up valuable time for the CFO.

Key Initiatives

1. Outsourced Controller Services:

• System support: The third-party controller service provided dedicated system support, ensuring seamless integration with Sage Intacct and additional third-party software to promptly resolve issues
• Data integrity: The outsourced service provided data integrity during data entry and review, reducing the risk of errors and discrepancies
• Task overview: The controller service offered a comprehensive overview of daily, weekly and monthly tasks, optimizing the financial workflow.

2. Robust Approval Process for Accounts Payable:

• Automated workflow: Sage Intacct and Yooz introduced automated workflows for accounts payable, reducing manual intervention and streamlining the approval process
• Audit trail: The system provided a detailed audit trail, ensuring transparency and accountability in the approval process
• Payment security: With the use of BILL, the Company no longer struggles with time-consuming positive pay approvals and high levels of fraud by replacing their former check issuing system, which improves vendor relationships

3. Accurate Accounting of Employee Expenses:

• Integrated expense management: Sage Intacct seamlessly integrated with the Company’s expense management system, ensuring accurate and timely recording of employee expenses
• Policy compliance: The system helped enforce expense policies, reducing the risk of non-compliance and improving financial accuracy

4. Enhanced Project Visibility:

• Real-time reporting: Sage Intacct’s real-time reporting capabilities empowered project managers and executives with up-to-date financial information, improving decision-making
• Project budgeting: The system facilitated more detailed project budgeting, helping project managers better grasp the success of their projects and stay within budget
• Industry specific KPI’s: The system provided dashboards, including Retention Receivable, Committed Costs, Invoice Backlog, Revenue Recognized %, Invoice to Revenue Ratio %, and WIP Reporting

The dual strategy of implementing Sage Intacct and outsourcing controller-level review has transformed the Company’s financial management. By streamlining processes, automation, and outsourcing controller services, the Company experienced reduced manual effort and optimized daily financial tasks. Additionally, the Cherry Bekaert team enabled the Company with increased data accuracy, enhanced compliance, and reduced errors in financial reporting. Finally, outsourcing the controller-level review freed up valuable time for the Company’s CFO, paving the way for a more strategic focus on organizational growth.

The Company successfully leveraged Sage Intacct and outsourced controller services to achieve a higher level of financial management efficiency, accuracy and strategic focus. This innovative approach positioned the Company for continued success in the competitive construction industry.

Let Us Guide You Forward Outsourced accounting can benefit a wide range of business that want to reduce costs, improve efficiencies and focus on core operations. Cherry Bekaert’s Outsourced Accounting Services team produces accurate and timely financial reporting, while managing confidentiality and data security. Reach out to your Cherry Bekaert advisor to learn more about how your business can streamline accounting processes, increase productivity, and make informed decisions based on reliable financial information.

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