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Why are my Facebook reviews not showing up?

Facebook reviews are valuable to businesses. Customers value reviews from genuine patrons who can provide details about their experience, as it helps them build trust in your company.

An essential element of brand reputation management and online marketing, Facebook reviews are important to have on your business page. But if those reviews don’t show up, you’ll miss out on the benefits they could offer your business. Fortunately, there are several ways to fix that issue.

Does my business need Facebook reviews?

Free guide & checklist: how to respond to reviews.

If you have a Facebook Business Page , then encouraging your customers to review your business maximizes the value you get from that page and the return on the time you’ve invested in your social media marketing.

Customer reviews add authenticity to a business page and help potential customers make buying decisions. Positive reviews may prompt a Facebook user following your page to stop into your store or make their first purchase on your website, converting that lead into a paying customer.

Even responding to negative reviews allows you the chance to demonstrate that you value your customers and are invested in customer satisfaction.

Why aren’t my Facebook reviews showing up?

There are several reasons you may not see your Facebook reviews . The first is that Facebook has transitioned from reviews to recommendations. Facebook is no longer using the star ratings that customers relied on for years. Instead, when leaving a review, customers are asked whether they would or would not recommend a business.

While Facebook has done away with star ratings, the meat of the reviews — the comments — are still there. With Facebook recommendations, customers can continue to leave detailed feedback about your business. The star ratings you received are still used and factor into your business’s overall rating.

Keep in mind that there is a delay between when a customer leaves a review and when it posts on your business page. A customer might leave a review while still in your store, but it may not show up for several hours.

If you do not see any reviews or page ratings, and your customers can’t find a way to leave ratings for you, you may need to turn on your reviews. If your review section is hidden, it will be difficult for customers to figure out how to review your business.

How to fix missing Facebook reviews

If you do not see reviews because your Facebook reviews are off, you can fix the issue in just a few minutes.

Facebook gives businesses the option to turn their reviews off, which will hide your existing reviews and prevent followers from being able to leave new reviews. This can be helpful if you’re experiencing problems with spam or fake reviews, or if you’ll be away from your business temporarily and won’t have time to monitor reviews.

When you turn your reviews off, Facebook will save your existing reviews. You can enable reviews in the future, and your old reviews will be visible again.

To turn your business reviews on:

Log into your Facebook account and go to your business Facebook page.
Under your “Manage Page” section, click on the “Settings” button. You will see a menu on the left-hand side of the page and should click on the “Templates and Tabs” section.
Look for “Reviews” and toggle the option to “On.”

Your reviews tab will now be visible, and customers will be able to leave new reviews and see the previous page reviews.

How to get more Facebook reviews for your business

Once you’ve turned your Facebook reviews on, you will need to encourage customers to leave testimonials about your business. You can do that in several ways.

Share reviews on your website

Embedding some Facebook reviews on your website not only builds buyer confidence in your business, but also reminds them that they can leave a review. Include a call to action on your site, asking customers to take a few minutes to write a review. Provide the link to your business Facebook profile, so it’s easy for them to get to your page.

Encourage new customers to leave a review

If you engage with new customers in person at your store, thank them for their business and ask them to leave a review at the end of the checkout process. If you don’t see new customers in person, follow up with a thank-you email or SMS message and include a link to your Facebook page so they can quickly leave a review.

Reach out to your entire social network

Periodically post on your social media profiles and ask customers to leave a review. Explain how critical reviews are for small businesses, and remind them that it only takes a few minutes. Direct them to your Facebook profile with a link, and thank them for taking the time to support your business.

Manage your social media with Broadly

Facebook is critical for businesses , and online reviews are crucial to your small business’s digital marketing and reputation management. Broadly can help you gather more Facebook reviews and monitor what people say about your business online.

Ready to learn how Broadly can help you with review management and more?

Watch your online reputation transform with Broadly

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Why are my Facebook reviews not showing up?

Key Takeaways:

Facebook reviews are essential for businesses as they play a crucial role in social media marketing, attracting potential customers, and establishing a forward-thinking reputation.
To ensure that Facebook reviews show up, businesses need to enable the review section through account settings, allowing customers’ reviews to become visible.
Strategies for obtaining more Facebook reviews include sharing reviews on websites and social media, actively encouraging customers to leave reviews, and utilizing social media management tools like Broadly for gathering reviews and monitoring feedback.
The evolution of Facebook into a business promotion tool, its massive user base of over four billion, and the connection between positive reviews, trust, and customer decisions highlight the impact and importance of visible reviews on the platform.
Limitations in review visibility on Facebook include the requirement for reviews to be left publicly and the importance of selecting the “public” option when leaving a review.
To maximize the testimonial impact on Facebook pages, small businesses need to explicitly state the importance of public reviews and enable or disable reviews through the page settings under “Templates and Tabs”.
In conclusion, Facebook plays a significant role in promoting businesses and facilitating customer interaction. Understanding the visibility of reviews and enabling them is crucial for maximizing online reputation and attracting more customers.

Table of Contents

Importance of Facebook Reviews for Businesses

Facebook reviews play a pivotal role in shaping the reputation and success of businesses. In this section, we will uncover the significance of Facebook reviews for businesses and explore how they impact social media marketing, attract potential customers, and influence buying decisions. With this context, it might be advantageous to consider options to purchase Facebook reviews to enhance your business’s online presence quickly. Acquiring genuine reviews can provide a significant boost to your credibility and draw more potential customers towards your brand. We will also discover the power of positive reviews, how star ratings can enhance a company’s image, and how service-based small businesses can leverage the reviews to their advantage. With a staggering four billion users on Facebook, understanding why reviews are crucial for businesses is more important than ever before.

Social Media Marketing, Potential Customers, Forward Thinking Companies

Social media marketing has become essential for businesses hoping to reach out to potential customers and remain ahead in this competitive market. Companies that think ahead realise the influence of social media platforms like Facebook in connecting with their target audience. With over four billion users, Facebook provides a gigantic group of possible customers that businesses can use through successful social media marketing tactics.

One essential use of Facebook for business promotion is reviews . Businesses are recognising the importance of social media marketing for reaching and bonding with potential customers. Facebook gives businesses a platform to show their products and services, interact with their crowd, and generate brand awareness. By using social media marketing effectively, companies can draw in and convert these potential customers into dependable patrons.

Companies that think ahead know the requirement to adjust to changing consumer preferences and behaviour. They comprehend the importance of utilising social media networks like Facebook as part of their overall marketing plan.

Reviews have a major role in establishing trust and reliability amongst consumers. Positive reviews on Facebook can affect buying decisions, as potential customers tend to trust the experiences shared by others. Positive reviews create trust in potential customers, impacting their purchase decisions. Companies that urge their contented customers to leave positive reviews on Facebook can improve their online reputation.

In this situation, it is vital for businesses to ensure that their Facebook reviews are visible to capitalise on their effect on potential customers’ buying decisions.

Turn On, Recommend a Company, Star Ratings, Service Based Small Businesses

Turn on the review feature on Facebook pages ! Encourage customers to leave reviews and utilize star ratings for a visual representation of customer satisfaction. Influence potential customer decisions through positive reviews and enhance online reputation and visibility for service-based small businesses. Visible reviews can maximize their online reputation and grow their customer base effectively. Leverage the power of positive testimonials from satisfied customers, as they are invaluable in today’s digital world where over four billion users are showing up and social proof is highly valued.

Buying Decisions, Positive Reviews, Four Billion Users, Showing Up

Buying decisions are greatly affected by good reviews on Facebook.
With its huge user base of over four billion people, businesses have an extensive audience to display their products or services.
Having positive reviews on Facebook is a must for businesses to gain credibility and trust with potential buyers.
Customers depend on the experiences shared by other customers through positive reviews to make informed decisions.
Exhibiting positive reviews helps businesses stand out among competitors and increases the chances of getting new customers.
An efficient social media marketing plan should include obtaining positive reviews on Facebook due to its massive user base and influence on buying decisions.

To benefit from these reviews, businesses must ensure that they appear prominently on their Facebook pages. By allowing and maximizing the visibility of these reviews, they can improve their online reputation, gain customer confidence, and eventually drive more sales.

Delays in Review Visibility on Facebook

Delays in review visibility on Facebook can be frustrating, but understanding the reasons behind them can shed light on the situation. In this section, we will explore the two sub-sections – the delay between customer reviews and visibility, as well as the need to activate the review section in your settings. By uncovering these insights, you’ll gain valuable knowledge on how to navigate the sometimes-mysterious world of Facebook reviews.

Delay between Customer Review and Visibility

Customer reviews on Facebook may experience a delay in visibility. This is because businesses have to turn on the review section in their page settings. By default, this feature is disabled, which prevents immediate visibility of customer reviews. Businesses must ensure they have enabled reviews for their page to minimize delays.

To enable reviews, users need to log into their Facebook account. Then, go to their business page, click on “Settings” and select “Templates and Tabs”. Find the “Reviews” option and toggle it from “Off” to “On”.

Businesses should also implement strategies to encourage customers to leave reviews. For example, sharing positive reviews on websites and social media. Also, actively encouraging customers to leave reviews can increase participation. Using tools like Broadly can also help streamline social media management.

To maximize visibility of customer reviews on Facebook, businesses should remind customers that their feedback will be public when leaving a review. In terms of control, businesses can enable or disable reviews within their page settings. Maximizing customer reviews on Facebook can enhance online reputation, build trust with potential customers and help inform buying decisions.

Need to Turn on Review Section in Settings

To make reviews visible on Facebook, you have to turn on the review section in the settings of the business page. This lets customers leave reviews and for others to see them. Here’s a 4-step guide :

Log in to the Facebook account linked to the business.
Go to the business page where you want to allow reviews.
Tap “Settings” at the top right corner of the page.
Go to “Templates and Tabs” in the settings menu.

In this section, toggle the “Reviews” setting from “Off” to “On”. Now customers can leave reviews and potential customers can see them when they visit the page.

Remember: reviews must be public for others to see. That means people leaving reviews must select the option to make their review public.

By following these steps, businesses can make sure their Facebook page has an active review section. This builds trust and improves online reputations.

Enabling Reviews on Facebook

Enabling reviews on Facebook will strengthen your online presence and enhance customer engagement . Discover the simple steps to turn on reviews and tap into the power of social proof . Learn how this feature can boost credibility and drive more positive interactions with your audience. Enhance your online reputation and harness the potential of customer feedback by optimizing your Facebook page with reviews.

How to Turn on Reviews

Enabling reviews on Facebook is a must for businesses! It helps them showcase their online reputation and engage with customers. To turn it on, follow these six easy steps:

Log into Facebook.
Go to your business page.
Click “Settings” at the top right corner.
Go to “Templates and Tabs” in the left-hand menu.
Find the “Reviews” option and toggle it to “On”.
Save changes.

By enabling reviews, you can get user-generated content! It will highlight good experiences and influence buying decisions. Customers can leave star ratings, recommendations, and share feedback. However, reviews must be public. Ask customers to select the “Public” option when leaving a review!

To sum it up: enabling reviews on Facebook is simple. Plus, it can help you get visibility, build trust, and boost growth through positive online reputation management.

Log into the Facebook account

Facebook is a great platform for businesses to promote and communicate with customers. To log in, just follow these easy steps:

Visit the Facebook website.
Enter the email or phone number associated with the account.
Enter the password.
Click the “Log In” button.
If prompted, enter a verification code.
Successfully logged in, you can access the account.

Businesses can use reviews and recommendations to build trust with their target audience. With the right understanding of how to log in and use the features of Facebook, businesses can maximize their online presence and benefit from social media marketing.

Go to the Business Page

Facebook is a great tool for businesses to show off their products and services, communicate with customers, and build a positive online reputation. Here are four steps to get your business page up on Facebook:

Step 1: Sign in to your Facebook account.
Step 2: Find the business page you want to manage.
Step 3: Click on “Settings” at the top-right corner.
Step 4: Select “Templates and Tabs”.

Once you reach the “Templates and Tabs” section, you can customize your page, including enabling reviews. This lets customers leave feedback about their experience.

Reviews are essential for gaining more customers and trust. Positive reviews show that other customers had a good experience. This can help your business stand out from competitors.

Remember, for customers to leave a review, they have to make it public. They must go to the business page and select the “Public” option instead of keeping it private or sharing with friends. That way, potential customers can see all the positive reviews.

Click on “Settings”

Log in to your account.
Go to your page.
Click “Settings”.
Navigate to the “Templates and Tabs” section.
Toggle the “Reviews” option to “On”.

This is vital for businesses to gain an online presence and maximize customer interaction. Visible reviews are important for promoting a business and creating trust with customers. Plus, reviews give companies feedback for social media management and testimonials.

In conclusion, navigating through Settings to enable reviews is key for business growth. Uncover the potential of Facebook reviews by navigating to Templates and Tabs!

Navigate to “Templates and Tabs”

To enable reviews on your Facebook page, you must follow these steps:

Log into your Facebook account.
Go to the Business Page.
Click on “Settings”.
Go to “Templates and Tabs”.

It’s key to note that this will let users leave reviews . Doing this can help your online reputation and give customer feedback. Toggling the ‘Reviews’ option is like turning on the light to show customers’ opinions.

Toggle the “Reviews” Option to “On”

Using the “Reviews” option on Facebook is essential for businesses. It helps them build trust, attract new customers, and make informed buying decisions. Note that reviews may not show up until the review section is enabled in settings.

Follow these steps to turn “Reviews” to “On”:

Visit your business page.

In this section, you will find the option to activate the “Reviews” option. This allows customers to leave reviews on your page that others can view.

It’s important that customers make reviews public, rather than private. This ensures the reviews are visible and can boost customer trust and buying decisions.

Social media marketing is great for businesses. To make it work, they should enable the “Reviews” option and request satisfied customers to share reviews publicly on their page. This will help businesses build their online reputation and grow their customer base.

Strategies for Obtaining More Facebook Reviews

Looking to boost your Facebook reviews? Discover effective strategies to obtain more reviews in this section. From sharing reviews on your website and social media platforms to encouraging customers to leave feedback, we’ll explore various techniques. We’ll also dive into the benefits of utilizing Broadly for social media management, as well as gathering reviews and monitoring feedback. Elevate your online presence and reputation with these powerful strategies.

Sharing Reviews on Website and Social Media

Businesses should prominently feature customer reviews on their websites and social media pages. This helps build trust with prospective customers. After all, they’re more likely to trust other customers’ opinions when buying. Utilizing the review feature on Facebook can tap its four billion users and increase visibility. A positive review shared on social media can go viral, reaching a larger audience and boosting brand awareness.

Sharing reviews on websites and social media is an effective way to leverage customer feedback. Plus, it helps attract new customers. By strategically using customer reviews as testimonials, businesses can enhance their online presence. This can establish them as reputable brands in their industries.

Encouraging Customers to Leave Reviews

Businesses need to encourage customers to leave reviews for them. Positive reviews on Facebook can make potential customers trust the company and influence their buying decisions. They can enable the review section on their Facebook page for customers to share their experiences and provide feedback.

Share reviews – Put positive reviews on your website and social media.
Request reviews – Ask customers to leave a review or add a link to the review section in emails.
Use management tools – Use social media tools like Broadly to collect reviews, monitor feedback, and talk to customers.

These strategies boost visibility of customer reviews and build trust with potential customers. To maximize testimonials on Facebook pages, businesses need to explicitly request reviews and enable the review section in the page settings.

It’s vital to remember that reviews must be public for people to see them on the company’s Facebook page. Customers should select “Public” when leaving a review. By engaging with customers, companies can improve their online rep, maintain customer relationships, and use Facebook as a powerful business promotion tool.

Utilizing Broadly for Social Media Management, Gathering Reviews, and Feedback Monitoring

Businesses can make use of Broadly to effectively manage their social media and gather reviews. It offers various features and tools, like scheduling posts, tracking engagement, and analyzing performance from a single dashboard.

Broadly also sends automated review requests to customers after a purchase or interaction, enabling businesses to collect and display reviews on social media platforms like Facebook, Google, and Yelp .

Plus, Broadly offers feedback monitoring capabilities. It identifies key trends and patterns in customer feedback through sentiment analysis algorithms , helping businesses address any issues or areas for improvement quickly.

In addition, Broadly enables businesses to respond directly to customer reviews across various platforms, building trust with customers. By utilizing Broadly, businesses can enhance their online reputation and improve customer satisfaction.

It streamlines businesses’ efforts to maintain a positive online presence while managing communication with customers across different platforms. Reviews are becoming increasingly important as Facebook evolves, so using Broadly is a great way to leverage that.

The Evolution of Facebook and the Impact of Reviews

Facebook has come a long way, evolving into a powerful tool for businesses to promote themselves. With over four billion active users , its impact cannot be ignored. In this section, we explore the connection between positive reviews, trust , and customer decisions , shedding light on why your Facebook reviews may not be showing up. Stay tuned to understand how Facebook has transformed and the significance of reviews in shaping consumer choices.

Facebook’s Transformation into a Business Promotion Tool

Facebook has been transformed into an effective tool for businesses to promote themselves. With over four billion users , companies are aware of the potential of reaching a vast audience and connecting with customers. One part of this transformation is using Facebook reviews . Positive reviews are essential for building trust and influencing buying decisions. Companies can show positive reviews on their business pages and leverage Facebook for business promotion.

Businesses can access the review feature by logging into their Facebook accounts, going to the Business Page settings, and navigating to “Templates and Tabs.” Here, they can toggle the “Reviews” option to “On.” Note that reviews may be delayed in visibility. To fix this, make sure the review section is turned on in settings.

Businesses should create strategies for more reviews from customers. This can be done by sharing positive reviews on websites and other social media platforms. This shows their reputation and encourages others to leave reviews. Also, businesses can actively encourage reviews by engaging with customers and providing good service.

Small businesses should state the importance of public reviews. They should also select “Public” when leaving a review for it to be visible on their company’s page.

Facebook is a great business promotion tool. It exceeds the world’s population, so if you’re not using it, you’re missing out on connecting with billions of potential customers.

Over Four Billion Users on Facebook

Facebook boasts an impressive user base of over four billion individuals. This makes it one of the biggest social media platforms ever. Businesses can use this massive reach to engage with potential customers. With such a huge user base, businesses have access to a wide range of demographics.

Positive reviews on Facebook are very influential. People often turn to online reviews before making purchase decisions. Companies should urge satisfied customers to leave public reviews on their page. This helps build trust and influence customer decisions.

To effectively maximize reviews on Facebook, businesses should:

Ask for public reviews.
Enable or disable reviews through page settings.

By actively engaging with customers and using reviews to manage their brand image, businesses can attract more potential customers.

Connection between Positive Reviews, Trust, and Customer Decisions

Positive reviews on Facebook are key to establishing trust with potential customers. Reviews create a connection between the trustworthiness of the business and the customer’s purchasing decisions. The more good reviews a business has, the more customers will trust them. This trust is a major factor when choosing between businesses.

Customers rely on social proof to back up their decisions, especially online. Positive reviews provide assurance that customers will have a good experience. They give valuable info about quality, helping customers make smart choices.

Plus, positive reviews increase brand visibility and reach. With 4 billion users on Facebook, visible reviews can help businesses attract new customers.

Positive reviews are essential, but they must be public to be visible on a company’s page. Customers should choose the “Public” setting when writing reviews to ensure maximum impact.

In conclusion, positive reviews on Facebook are vital for gaining customer trust and driving sales. They provide social proof, increase brand visibility, and help customers make sound decisions. For maximum success, businesses need to ensure their Facebook pages display publicly shared reviews.

Limitations in Review Visibility on Facebook

When it comes to Facebook reviews, there are certain limitations that affect their visibility. This section focuses on these limitations and how they impact the visibility of reviews on a company’s page. We’ll explore the importance of leaving reviews publicly and selecting the “Public” option, shedding light on why your Facebook reviews may not be showing up as expected.

Reviews Must be Left Publicly to be Visible on Company’s Page

Reviews are not visible to the public by default. Businesses must turn on review visibility in their Facebook settings. Log into the Facebook account, go to the business page, click “Settings,” then go to “Templates and Tabs.” Toggle the “Reviews” option to “On” to make reviews visible.

Visible reviews can have a positive impact on potential customers. Over four billion users are on Facebook. Visible reviews help businesses be seen and capture attention.

But, there’s a catch. Reviews must be made publicly to appear on the company’s page. If a review is left privately or with restricted privacy settings, it won’t be seen. So, select “Public” when leaving a review.

Review publicly or be hidden in the Facebook abyss.

Importance of Selecting “Public” When Leaving a Review

Choosing “Public” when leaving a review on Facebook is essential. Making reviews public shows them to people who visit the business page, which influences potential customers’ perception. Here are five advantages of public reviews:

Credibility: Real customers’ reviews add credibility.
Buying Decisions: They have a major impact on customers’ decisions.
Trust: They help build trust between businesses and customers.
Highlighting Positive Experiences: They allow customers to share their positive experiences.
Reputation: They showcase the business’ reputation.

Businesses should educate customers about the importance of making their reviews public. This can be done online or during interactions. It promotes transparency, builds trust, and provides useful info. All these help in enhancing the business’ online presence and attracting more customers.

Businesses also need to enable or disable the review section in their page settings. Enabling reviews allows customers to leave feedback and contribute to the online reputation. So, it is essential to have the review section turned on and accessible.

Boost your online reputation by maximizing Facebook page testimonials!

Maximizing Testimonials on Facebook Pages

Small businesses can greatly benefit from public reviews on their Facebook pages, but sometimes, these testimonials may not show up as expected. In this section, we will explore how to maximize testimonials on Facebook pages. We’ll discuss the importance of explicitly stating the need for public reviews and delve into the settings under “Templates and Tabs” that enable or disable reviews. By understanding these key aspects, businesses can effectively leverage the power of testimonials to build trust and attract customers.

Small Businesses Needing to Explicitly State the Need for Public Reviews

Small businesses can get a boost from asking customers to leave reviews on Facebook . Getting positive feedback online can help increase trust with potential customers. This is especially important online, where reviews have a big influence on buying decisions.

To show these reviews, businesses should turn reviews on in their Facebook settings . Log in to the Business Page, click on “Settings,” go to “Templates and Tabs,” and toggle the “Reviews” option to “On.” Remember, reviews must be made public in order to show up on the page. Businesses should educate customers about this.

It’s easy to control your online reputation with the page settings. Just toggle the switch!

Enabling or Disabling Reviews on the Page Settings under “Templates and Tabs”

Enabling or disabling reviews on the page settings under “Templates and Tabs” is a must for businesses on Facebook. It allows them to control if customers can leave reviews or not. Here’s how:

Select “Templates and Tabs” in the left sidebar menu.
Toggle the “Reviews” option to either “On” or “Off”.

This decision can have an effect on a company’s reputation. Businesses, thus, should think carefully about their strategy and make the right choice concerning the visibility of reviews.

Besides enabling or disabling reviews, other strategies may be useful to maximize testimonials on Facebook pages. Small businesses may need to ask for public reviews to encourage customers to leave feedback. This can help build trust and credibility.

Overall, managing customer reviews is key for businesses using Facebook as a marketing tool. Enabling or disabling reviews on the page settings under “Templates and Tabs” is just one step in creating a positive online presence and engaging with customers.

In conclusion, the growing role of Facebook for businesses highlights the importance of visible reviews. We will explore Facebook’s significant role in promoting businesses and facilitating customer interaction . Additionally, we will discuss the need for understanding the visibility of reviews and how businesses can enable them to maximize their online reputation .

Some Facts About “Why are my Facebook reviews not showing up?”:

✅ Facebook reviews are important for businesses as they help build trust and attract customers. (Source: Team Research)
✅ Facebook has transitioned from star ratings to recommendations, where customers can leave detailed feedback about a business. (Source: Team Research)
✅ There may be a delay between when a customer leaves a review and when it appears on the business page. (Source: Team Research)
✅ If reviews are not visible, the business may need to turn on the review section in the settings. (Source: Team Research)
✅ To get more Facebook reviews, businesses can share reviews on their website, encourage new customers to leave a review, and reach out to their social network. (Source: Team Research)

FAQs about Why Are My Facebook Reviews Not Showing Up?

Faqs about facebook reviews not showing up:, 1. why are my facebook reviews not showing up.

Answer: There could be a few reasons why your Facebook reviews are not appearing. Firstly, check if you have the reviews enabled in your page settings. Secondly, ensure that the reviews are set to be visible to the public, not just the reviewer’s Facebook friends. Additionally, there may be a delay between when the review is submitted and when it appears on your page.

2. How can I enable reviews on my Facebook business page?

Answer: To enable reviews on your Facebook business page, log into your Facebook account, go to the business page, click on “Settings,” then “Templates and Tabs.” From there, toggle the “Reviews” option to “On” to make the reviews section visible on your page.

3. Why are public reviews important for service-based small businesses?

Answer: Public reviews are crucial for service-based small businesses as they contribute to the overall rating of your page and are visible to potential customers. Positive reviews from genuine patrons can significantly enhance your brand reputation and attract new customers. Therefore, it’s important to emphasize to your customers the importance of leaving public reviews to maximize your online marketing efforts.

4. How can I encourage customers to leave public reviews on my Facebook page?

Answer: There are a few ways you can encourage customers to leave public reviews on your Facebook page. Firstly, you can share customer reviews on your website or social media channels, showcasing the positive feedback you’ve received. Secondly, you can directly ask new customers to leave a review after their experience with your business. Lastly, you can reach out to your social network and request their support in leaving reviews for your business.

5. Can negative reviews be detrimental to my business’s online reputation?

Answer: Negative reviews can potentially impact your business’s online reputation. However, it’s important to view negative reviews as an opportunity to address concerns and improve your services. Responding to negative reviews promptly and professionally can showcase your commitment to customer satisfaction. Additionally, a mix of positive and negative reviews adds authenticity to your page and allows for a more balanced assessment of your business.

6. How can brand reputation management benefit my business?

Answer: Brand reputation management is crucial for businesses as it helps establish trust and credibility among potential customers. Positive reviews, endorsements from friends and family, and high page ratings contribute to a positive brand image. By actively monitoring and responding to reviews, you can connect directly with customers, address any concerns, and promote your brand effectively on Facebook.

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Facebook reviews not showing up

Post author: Andy Bate
Post published: April 29, 2022
Post category: Blog / Facebook / Instagram / LinkedIn
Post comments: 0 Comments

Recently, I’ve had many business clients contact me asking, ‘Becs, where have my Facebook reviews gone?’ or ‘why can’t I see Facebook reviews’, and tell me, ‘I think Facebook removed reviews’.

Facebook reviews are so important, aren’t they? I bet the last time you considered paying for a service or product online you headed straight to the reviews and took a moment to read through the Facebook recommendations, to make sure that you were investing in something worthwhile.

I’m the same – Facebook reviews (recommendations) are social proof, helping us determine if a company is reliable or not and it helps us make the right decision when parting with our money!

Therefore missing Facebook reviews are a big concern as we know that all potential customers will be on the lookout for them.

There are 3 reasons why your reviews may not be appearing on your Facebook business page:

1. You’ve not enabled Facebook Reviews Tab:

If you’ve not enabled the Review tab, then it won’t appear on your Facebook page. This means that no one can leave you a review or see any of the lovely reviews that you’ve been given.

This is a Facebook problem that’s very easy to rectify. And don’t worry if this feature has been accidentally switched off – your reviews won’t have gone anywhere.

Head to your Facebook business page.
Click on ‘Settings’ on the left-hand side of the screen.
Find ‘Templates and Tabs’
Make sure it is switched on – this shows as blue.

(If you have recently switched to the new Facebook experience your layout will be slightly different.)

And there you go; your Review tab will automatically appear again, and all your past reviews will be on show for all to see. And your happy customers can once again start leaving you amazing reviews!

2. The reviewee can see their review, but you can’t:

If ever you’ve had a customer say, ‘hey, did you get my review?’ and it just isn’t showing under your Review tab it’s highly likely that your customer hasn’t set their review to Public.

To write a review for a company you need to check that the ‘world’ icon appears next to it – this means that everyone can see it and it will appear on the company’s Facebook business page.

Here’s how to leave a review:

Open up the company’s business page.
Click on the Reviews tab.
You’ll be asked to click to confirm that you recommend them.
Write in your review when prompted.
Under the ‘Sharing to’ drop down menu, make sure it says ‘public’.
Your review will appear straight away.

Pass this information on to your customers to make sure that the reviews that they have written are public and not just available for their friends to see. If Facebook reviews are not set to public they do NOT count towards your review rating, therefore make sure to check with customers they are public.

If they’ve made a mistake and the review was set to “friends” only, don’t worry, it’s easy to edit. They just need to go on their profile click more, go to reviews and change the privacy setting of the review.

If they see the icon of two people next to the review – as shown in image below – then they need to click on the icon and change it to the Public (the world icon). The Facebook recommendation will then appear on your Facebook page and count towards your review rating.

3. There’s a glitch – Facebook reviews not working 2022

There will always be an instance where things just go wrong and your Facebook reviews disappear. Unfortunately, this is par for the course with Facebook, it is constantly changing and when a big change happens like the layout this is when Facebook glitches and errors often happen.

For example, a common glitch to affect Facebook recommendations when updating to a new layout is that your reviews will be there for all to see, but Facebook will state that you have 0 recommendations. What a contradiction!

For this example, let’s look at Paula from Taylor’s page. She’s got lots of amazing Facebook reviews, but as you can see, at first glance you might think that she doesn’t have any. It clearly says, ‘No recommendations yet’, but just look to the right of that message and there they are!

One piece of advice I would give is to always take a screenshot of your reviews just in case they do simply disappear into a black hole. If people delete their Facebook profile, those reviews will also disappear.

Reporting scam Facebook reviews

This next bit goes off on a slightly different tangent from the ‘Facebook reviews disappeared’ theme but it is a serious issue to keep a watchful eye on.

My Facebook page gets visited by many people wanting to pick up valuable social media tips, and my reviews get read a lot too. This is great news for me, but other people can take advantage of this and use this space to promote their own company – how very rude!

While you can’t remove these spam reviews, you can report them.

Facebook recommendations not showing 2022: How to report problems

Always report things that have gone wrong on your Facebook page or some activity on your page from another Facebook user that doesn’t seem right or fair.

The more people that report an issue, the more likely this social media giant is going to do something about it.

Head to the drop-down box in your personal account.
Click ‘Help and Support’ at the top right-hand corner of the screen
Follow the prompts to report a problem.

What’s coming up?

For anyone who wants their Facebook business page to be a hub of activity, a place where people actively head to, an area where relationships strengthen, and an influential space that attracts new business you’ve come to the right place.

My online course, ‘ Creating and Management Successful Facebook Business Pages’ is for you. In bite-size, jargon free, modules you’ll learn how to grow your business without paying for advertising.

To enrol and to learn more about each module head to my website today.

To view all of my upcoming workshops, head over to my website .

Bye for now,

Becs Bate Social Media Consultant, Social Media Executive

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Why Your Facebook Business Reviews Tab is Missing

Rachel Solway
November 12, 2021

Facebook has long been one of the best websites to use for a business, particularly when you’re a smaller or more local business looking to attract and engage a local audience. To that end, they’ve had a wealth of features you can use to attract, refine, target, and engage your local fans. One such tool is the Business Reviews section.

Thousands of small businesses have come to rely on these reviews, so it can be very concerning to find that they’ve suddenly disappeared. And yet, that’s precisely what happened to many Facebook pages over the last year.

What happened to reviews, and can you get them back?

Facebook Bugs and Glitches

The first reason why many Pages seem to have lost access to their Reviews tab is due to a Facebook bug. Every couple of years, it appears that Facebook encounters errors in their Reviews section and temporarily disables it. It happened back in 2017 , and it happened six months ago . It’s unclear whether or not this is the same issue and Facebook doesn’t care, or if it’s different issues.

Sometimes, Reviews are disabled, either temporarily or permanently. It seems to happen entirely randomly, and the businesses affected by it don’t have much recourse. You can send in a support ticket, but we all know how Facebook is, with responding to customer feedback.

Unfortunately, it seems that many people who experience this issue, even if they get their Reviews tab back, lose some portion of their existing reviews and recommendations. It’s unclear whether or not that is due to individuals deleting their accounts, a bug losing the reviews, fake reviews being purged, or another issue. Facebook is not forthcoming with information about the subject.

Not all is lost, however. Many people do get their total count of reviews back after some indeterminate period of waiting. For example, many people in this Facebook support thread have their complete reviews list back by now.

Reviews into Recommendations

Digging into the problem, it seems that at least part of the issue stemmed from Facebook changing their Reviews system at the core level. Years ago, Reviews were tied to physical business attributes, and you needed to have your business location with map, address, and contact information available to enable reviews. This requirement was a way to cut down on the burden of hosting reviews for tiny web businesses and enforce reviews being visible for small businesses.

In the years since, Facebook has transitioned its Reviews tab to a stand-alone tab, and since then, it has converted it from Reviews into “Recommendations & Reviews.” The new, modern Recommendations still show up under a “Reviews” tab in the top bar. However, the transition from one system to the other temporarily disabled the tab for many businesses.

Today, it seems as though the issues are resolved. Virtually everyone we can find complaining that their reviews are missing now has their reviews back, such as this page and this page.

You’ll notice that, currently, the “Reviews” section is just an infobox. The star rating out of five is estimated “Based on how many people recommend or don’t recommend the Page, as well as any past ratings and reviews it may have.”

Today, individuals can no longer leave star-rated reviews for businesses on Facebook. Instead, the only option available is to either Recommend or Not Recommend a business. This recommendation, or lack thereof, is calculated into the star rating based on previous metrics.

Business owners may also notice something else on the Reviews tab: a box asking for feedback. It appears for people who have an admin account on the Page, and says this:

“Have Feedback About Your Business’ Reviews Experience? We’ve made changes to the Reviews tab and would love your feedback. What do you think of the new experience?”

Whether or not that feedback goes anywhere is another story, of course, but it does indicate that Facebook is aware of and acknowledges a change they made to the system.

That said, it’s also possible that many reviews are “missing” for one reason or another. You can count on many pages yourself; a page that claims to have 150 reviews may only show 70 or so of them. That seems to be Facebook hiding old reviews and only showing more recent recommendations, though some old reviews (the 1 and 5 stars, in particular) seem to have converted into recommendations.

The Possible Removal of Recommendations

Another potential cause for concern is some hints we’ve seen that Facebook might be removing the Recommendations and Reviews feature altogether. At the start of 2021, someone having issues with the Recommendations feature posted about it , with information from their Facebook Support contact. They said:

“I have gotten word back from our team. It looks like this is happening to a bunch of Pages in preparation of removing the Recommendation system like I was mentioning. Our team is working on a replacement system but they do not have any time frame when that will be released. Expect the Recommendation and the ratings to section of the review tab to be completely remove in the near future. The reviews will stay but the Recommendation and the ratings will be removed.”

Since then, many businesses have had their Reviews removed or the data removed, but the tab is still visible, in a way that feels quite damaging to a Page. Unfortunately, there’s no known issue, so the best we can do is offer troubleshooting tips for as long as Facebook persists in half-measures and incomplete changes.

Troubleshooting a Missing Reviews Tab

There are generally a handful of reasons why you might be missing a Reviews tab, with varying levels of accessibility. You may or may not be able to solve the issue, and part of it depends on what Facebook is doing behind the scenes. Sadly, they don’t like talking about what they’re doing until they’ve finished, so we don’t have much more information than you do.

Your Reviews tab was disabled at some point.

Perhaps the most common reason that your Reviews tab is missing is that it was somehow disabled. Facebook allows you to customize which tabs are visible on your Page, and in which order. You only get a few spaces for tabs before the rest become hidden under a “More” drop-down, so turning off tabs your business doesn’t use is a good idea. Here’s how to troubleshoot this issue:

Log into your Facebook account and visit your Page.

On the top bar, beneath the cover photo, click the More drop-down. Check for Reviews. If it’s there, you’ll need to move it to be more visible.

If Reviews is missing, click on the Edit Tabs entry at the bottom of the More box. If the Edit Tabs entry isn’t there, you’re probably not logged into the correct account. Switch and try again.

In the Edit Tabs menu, look for Reviews. If it’s not there, skip to the next section of this troubleshooting list. If it is, make sure the radio button is blue (enabled) rather than gray (disabled).

This menu is also where you can reorganize your tabs. The six dots to the left of the tabs are boxes you can click and drag to reorganize the order of the tabs. Note that there’s no “save” button; every change you make is reflected on your page immediately.

It’s possible that your Reviews tab was disabled at some point in the past. We’ve seen a few different reasons why this might have happened.

Someone accidentally clicked the button and, not knowing it saves automatically, either refreshed or left the settings page.
Facebook bugged out or intentionally disabled Reviews for your Page for one reason or another . A lot can go wrong on a site of this size, and a lot can slip through the cracks.
You may have experienced an influx of negative reviews and, in an attempt to stem the tide, temporarily disabled the Reviews tab . If you did so and then forgot about it (or if a third-party reputation manager did so and didn’t change it back), it may still be hidden.

Unfortunately, there’s no real way to tell what the cause is unless you have internal documentation.

Your Page template changed to one without a Reviews tab.

Above, we mentioned that if your Tabs settings menu does not have a Reviews tab, skip to this section. What happened?

Facebook rolled out different “Page Templates” in the past, and every Page has been converted to one of those templates. The templates are Standard, Business, Venues, Nonprofit, Politicians, Services, Public Figures, Restaurants & Cafes, Shopping, and Video Page.

Depending on the nature of your Page, you may have chosen a template other than Standard or Business. That’s fine; doing so gives you access to a more customized and engineered experience for that specific kind of entity. It changes things like your available Call to Action buttons and, critically, the range of Tabs available to you.

You can see the complete list of templates and the tabs available to them here . To summarize, though, several Page Templates do not have the Reviews tab available; these primarily include the Videos and Politicians templates. If you’re set to one of these templates and don’t need to be, it can be beneficial to change from that template to one that gives you more options.

A third-party service has replaced your Reviews tab.

Another issue we’ve seen is that some third-party services replace the Reviews tab with their own custom tab and use their own data to host your reviews instead. Here’s an example .

It’s unclear whether or not this is still an issue. This issue was more common when a business needed to have a certain number of followers before using Reviews, which is no longer the case. Additionally, pages under 2000 likes cannot make custom tabs .

While this is relatively unlikely to be the cause of your problem, if you’re using a third-party system that manages your reviews, this may be the cause. Additionally, if you used one in the past but canceled, they may have taken down their page and your reviews with it.

Your reviews are either too old or too new.

Facebook has rarely shown every review for a page unless that page only has a couple of reviews. If you have very old reviews or reviews that are under 30 days old, it’s possible that they just aren’t showing. There’s not much you can do to recover old reviews, and new reviews would presumably show up after a few weeks, so you can’t do anything other than wait.

Also, some reviews may get removed if the person who left the review deleted their account. It’s possible, that the total review count and score stay the same, but the review disappears. We haven’t verified if this is the case, but it’s plausible.

Getting More Reviews

If you’re a small business and rely on reviews to survive, Facebook getting rid of the Reviews tab could be devastating. You aren’t entirely out of luck, however. One excellent option is still available to you, and that’s Google Business Reviews. Google’s Business Profile ( formerly My Business ) allows you to aggregate reviews directly on Google.

If you’re mourning the loss of your Facebook reviews, and want to get your reviews back, consider reaching out to us. Our LocalReviews product helps you generate and solicit reviews from your customers, building your reputation and review score naturally and without fake reviews. When Facebook is cutting down on useful business features, Google is picking up the slack, and will continue to grow as one of the best tools available for small businesses.

Facebook may be struggling between ad issues relating to Apple, their rebrand to Meta, and a lack of interest from younger generations. If your business isn’t already diversifying, now’s the time to do it. The missing Reviews tab is likely just the beginning.

If you have any questions regarding your Facebook business reviews, our LocalReviews product, or anything similar, please feel free to reach out at any time. We’d be more than happy to assist you.

Rachel Solway is a seasoned marketing professional dedicated to empowering small businesses through innovative marketing strategies. With extensive experience at OneLocal, a leading marketing solutions provider, Rachel’s insights are helping thousands of local businesses navigate the digital landscape.

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15 Apr Why can’t I see all of my Facebook reviews?

Facebook has come a long way from the simple social site first launched back in 2004. What initially began as a website for college students fifteen years ago is now the largest social media platform in the world with over four billion users. It’s not surprising that forward-thinking companies quickly learned that Facebook could be used to promote their brand and connect directly with customers. Facebook soon realized that growth not only could come in the form of personal accounts, but also corporate, launching business pages in 2007.

Today, over 32% of Facebook users interact with brands on a regular basis [Sprout Social]. Once important facet of this interaction comes through the form of reviews. Business owners can choose to include a reviews section on their page, allowing customers to recommend a company that they support. Positive reviews are vital, and in a recent BrightLocal survey, it was discovered that 85% of people trust online reviews as much as their friends’ and families’ endorsements. Nearly 70% of customers are more likely to use a local business with positive reviews, and 40% of consumers said they would avoid local businesses that have negative reviews.

Assuming a company has reviews enabled on their page*, there should be no stopping customers from easily recommending and leaving comments about their favorite companies. The overall number of reviews, both positive and negative determines a page’s rating. However, unless a review is left publicly, it will not show up on the company’s page. This can be a problem for service-based small businesses that rely heavily on reviews and word of mouth when trying to make a name for themselves in the local community.

Users should select “public” from the drop down box to ensure their review will be seen by both the business and other potential customers.

So what should a small business do when asking for testimonials on their Facebook page from loyal clients? When asking for a review, be sure to state that the review needs to be public. If not, the review will only be seen by the customer’s Facebook friends and any positive review that is made privately will not add to the page’s overall rating.

*Enable or disable a business page’s reviews in page settings under the “Templates and Tabs” button.

Summer Keeney

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How to write a review or recommendation on any Facebook business page

You can write a review on Facebook to help others make an informed decision about a business.
To leave a review on Facebook, you can either recommend or not recommend a business.
You can leave this recommendation directly on a Facebook business page.

If you've just been to a really great — or not so great — business, you probably want to tell someone about it. You could just post about it on social media, but that only goes to your friends. It would probably be more useful to let people who actually want the information know.

There are many ways to do that, but one way is to post on a business' Facebook page, if it has one. You don't have to leave a generic post on the page, and it's not the traditional star rating like you're used to either.

Facebook has changed their reviews to recommendations, which can include photos and tags in addition to text. Now, star ratings for a business are calculated by a combination of past reviews and customer recommendations.

Here's everything you need to know about Facebook recommendations.

How are Facebook recommendations different from reviews?

While they serve a similar purpose, there are a few key differences between recommendations and reviews.

First, Facebook reviews are visible to anyone on Facebook, while recommendations can be limited to just friends. Facebook reviews also have a star rating whilst recommendations do not.

What are the benefits of using Facebook recommendations?

When recommending a business, you can add photos to accompany your text and select tags to highlight key features about a business (like child-friendly or cozy atmosphere).

Additionally, if one of your Facebook friends recommends a business, it will appear first on that Facebook page as well as on your friend's timeline.

How to write a review on Facebook

1. Go to the Facebook page of the business you want to review.

2. Click the Reviews tab.

3. Underneath Do you recommend [Business Name]? click Yes or No .

4. Write your review about the business. Reviews must be at least 25 characters long.

5. In the Sharing section , select who will be able to see your review. You can choose just friends, or set it to public so that anyone can see it. When you're finished, click Post .

Main content

11 Common Facebook Problems and Errors (and How to Fix Them)

Facebook has lots of problems and frustrations. Here are fixes for the most annoying Facebook issues and errors you'll come across.

Even though nearly everyone uses Facebook, there's plenty wrong with the platform. For every great story or picture you see on Facebook, you have to put up with a dozen low-quality memes, annoying posts, and frustrating user interface elements.

We'll help you put a stop to these Facebook annoyances. Let's look at solutions for some common Facebook problems and errors, so you don't have to put up with them anymore.

1. Require Reviews for Tags

Facebook tagging is a fun feature on the surface, but it's also a privacy risk. If someone takes an embarrassing picture of you and tags you in it, all your friends will be able to see that picture. There's also a risk that someone could use a tagged post to obtain too much personal information about you.

In 2021, Facebook discontinued its facial recognition feature, meaning that the service will no longer recognize your face and suggest it as a tag in photos for your friends. Manual tagging for photos and posts is still an option, however.

You can't completely block photo tags on Facebook, though you can prevent others from seeing tags. Click your profile at the top-right, then go to Settings & privacy > Settings > Privacy > Profile and tagging to see the relevant options.

Here, change the Who can see posts you're tagged in on your profile? to Only me , if you don't want tags to appear at all. You can also change the options under Reviewing to require your approval before tags appear to your friends.

If Facebook Tagging Isn't Working

If it seems like Facebook tagging isn't working, meaning that typing @ followed by someone's name doesn't function, the reason is likely that your friend disabled this option on their account. Try tagging someone else and see if that works. If you still have problems, refer to sections #10 and #11 below for tips on troubleshooting deeper Facebook errors.

2. Mute Excessive Posters on Facebook

We all know someone who posts all the time on Facebook:

An uncle shares too many political rants.
Your grandpa has no idea how to use Facebook and posts nonsense every day.
That one friend shares too many pictures of their pet.
A friend from college copies and pastes a blurry JPEG riddled with grammatical errors to let you know that they really hate cancer.

These scenarios result in a Facebook friend dilemma. You don't want to unfriend these people and hurt their feelings, but you're also sick of seeing their posts. The solution is to unfollow them; you won't see their updates anymore, but will still remain friends.

To unfollow someone on Facebook , visit their profile page. On the right side below their cover photo, you should see a box that says Friends . Click that, then select Unfollow .

Now, you won't have to suffer from that person's posts anymore. You'll still be friends, so you can visit their timeline when you want to check out what they're up to. And if you change your mind, just click the Follow button to start seeing their posts in your feed again.

For a short-term solution, you can also click the three-dot Menu button on any post, then choose Snooze [Name] for 30 days . This will hide their posts for a month, so you can take a break from that person.

Unfollowing someone doesn't send them a notification, so don't worry about them knowing. If you ever want to see everyone you've unfollowed in one place, click your profile photo at the top-right of Facebook and choose Settings & privacy > Feed .

From the resulting menu, pick Reconnect and you'll see everyone you've unfollowed. Click the Plus button to follow any of them again.

3. Keep Important Friends First

On the opposite end of the posting spectrum are friends whose posts you don't want to miss. Facebook's always-changing algorithms mean you might not ever see certain updates from friends. To combat this, you can mark your closest friends to see their updates at the top of your Facebook feed.

Visit the friend's page whose posts you want to prioritize. Click the Friends box again, but this time, select Favorites . Facebook will then put updates from that person closer to the top when you refresh your feed. You're able to add up to 30 people to the Favorites list.

To see who's on your Favorites list, visit the same Feed panel as above and choose Favorites . This will show all your friends; click All at the top-right and change the box to Favorites Only to see who's on the list and easily remove people if needed.

4. Opt Out of Targeted Ads on Facebook

Facebook makes most of its money from advertising. Thus, the platform spends a lot of time trying to serve you the most relevant ads in the hopes you'll interact with them. By default, Facebook tracks you everywhere you go and uses your browsing habits to influence what ads you see. You can opt out of these personalized ads and see more general ones based on your public characteristics.

To do so, click your profile photo at the top-right of Facebook's interface and select Settings & privacy > Settings . On the left sidebar, click the See more in Accounts Center link, as this setting is now applied to all your Meta accounts. Once on this new page, click Ad preferences > Ad settings .

Here, you'll see a few categories. Choose No under Activity information from ad partners and Facebook won't use your activity on other sites to show ads on Facebook.

Open the Categories used to reach you and you can prevent Facebook from using information like your employer, education, and relationship status to show ads. Pick Other Categories at the bottom to see what Facebook thinks you're interested in; choose Remove for any topics you don't want to influence ads.

Next, Audience-based advertising lets you see advertisers that include you on their lists, based on your information or activity. You can check each of these lists, see why you're on it, and prevent that list from being used to show you ads here.

Setting Social interactions to Only Me prevents Facebook from using pages that you like to show ads to your friends.

Finally, if you disable the slider in Ads shown off of Meta , websites that use Meta's ad services can't use your profile to affect the ads you see outside of Facebook.

5. Stop Sharing Posts With Everyone

Just like you get sick of seeing other people's posts on Facebook, sometimes you don't want to share your own updates with certain friends. Maybe you don't want your boss to see what you were up to on your day off, or don't care for another round of commentary on your life from your sister. Using a few methods, you can easily hide your posts from certain people.

If you only want to hide a post from someone once, click the audience selector button in the Create Post window. This appears under your name and probably says Friends or Public . The audience menu has many options to let you control exactly who sees your updates.

One option is to choose Friends except and search for any friends you don't want to see the post. Click the red Remove button to keep them from seeing the post, then Save Changes to finish.

Conversely, you can pick Specific friends to only share with certain people you pick. To get even more granular, try the Custom option, which lets you share with specific people or lists while preventing certain people or lists from seeing the post.

To keep someone from seeing your posts all the time, you can add them to your Restricted list . People on this list won't see anything you post unless it's set to Public or you tag them in it. To add someone to this list, visit their page, select the Friends button, and then click Edit Friend List . Scroll down and click the Restricted list.

In this panel, you can also add that person to the Close Friends group. This list also provides an easy way to share posts exclusively with your most trusted friends, and is an option in the audience selector.

6. Block Annoying Auto-Playing Videos

Very few people like videos that play as soon as you scroll past them. They're loud and can catch you off-guard if you thought your volume was muted. Plus, if you're on a metered connection, they're a waste of data.

To turn off auto-play for videos on Facebook, click your profile picture again and choose Settings & privacy > Settings . Click the Videos tab on the left, then set the Auto-Play Videos option to Off .

7. Block Annoying App Invites

Facebook features hundreds of games, nearly all of them designed to waste your time and//or take your money. If you're sick of friends pleading for extra lives in Facebook games, you can block all Facebook invites and requests by game or by person.

To do this, take another trip to Settings & privacy > Settings > Privacy and pick the Blocking tab on the left this time. Find the Block app invites section, click Edit , and enter the name of any friend who's invited you incessantly. You'll automatically block all game requests from them in the future. This won't affect any other interactions with them on Facebook.

If you'd like, you can also enter an app's name in the Block apps field. This will prevent it from contacting you and using your non-public Facebook information. If desired, use the other fields here to granularly block people on Facebook through various channels.

8. Change the Facebook Interface to Your Liking

You can't change many interface elements of Facebook through the default options. If you want to take your Facebook customization to the next level, you'll need to install a Facebook-transforming browser extension .

The best one is Social Fixer . It's available as a browser extension for Chrome, Firefox, Safari, and Opera. Once you install Social Fixer, it makes several improvements out of the box.

To tweak how it runs, click the wrench icon that it shows in the upper-right corner of every Facebook page, followed by Social Fixer Options on the resulting menu, to customize your Facebook experience.

Social Fixer offers too many options to cover here, but the highlights include:

Automatically enable Most Recent view in your News Feed ( General tab).
Use Ctrl + Enter instead of Enter to submit comments ( General tab).
Enable the Friend Manager to get alerts when people unfriend you ( General tab).
Use the Hide Posts tab to hide any updates with certain words.
Try some pre-made Filters to weed out politics, spoilers, and more.
Check Display Tweaks to hide some annoying interface elements.

Dig into the Social Fixer options and you'll find many more ways to change the most annoying parts of Facebook.

Solutions for Common Facebook Errors

To wrap up, let's go over some tips for common Facebook errors you might run into.

9. You Forgot Your Facebook Password

Forgetting your Facebook login information is one of the most common issues people run into. We've written a full guide on recovering your Facebook account if you can't log in . And if you think your Facebook account was hacked , you need to act quickly.

10. You Can't Connect to Facebook

Since Facebook is one of the biggest sites on the web, it rarely experiences an outage. So the next time you can't get on Facebook, the problem likely lies on your end. You should follow a few steps if you think Facebook is down :

Check a website like Down for Everyone to see if Facebook is really down. If it is, you can't do much more than wait.
Visit another website to make sure your connection is working. If not, follow our guide to fixing internet connection problems .
Clear your browser cache and cookies , or try to open Facebook in an incognito window or another browser. If this works, there may be something wrong with your current browser.
Disable any VPNs or tracker-blocking extensions you're using, then try to connect to Facebook again without them.
Reboot your PC and router.

These tips also come in handy for loading errors, like when the "see more" button is not working on Facebook, or a search says "More results may be available; see more when you're back online". Chances are that you have a problem with your browser or internet connection. Try rebooting your PC and signing into Facebook with another browser when this happens.

11. Facebook Says "There Was a Problem..."

A lot of Facebook's common errors start with "there was a problem," such as There was a problem following this profile or Sorry, there was a problem tagging someone in this post . Most of the time, these errors have to do with the privacy settings of the other account.

If you see these warnings, the other person might have blocked you on Facebook , turned off tagging, or otherwise changed their privacy options. You can check with them if you're not sure, though that might be awkward.

When you get messages like this, make sure you've done basic Facebook troubleshooting too. Refresh the page, try logging out and back in, and make sure you don't have a network issue, as described above. If you're comfortable with it, try asking a mutual friend if they have the same problem. This can confirm your suspicions that you've been blocked or otherwise restricted.

How to Fix Facebook Problems Easily

We've shared fixes for some of the most common Facebook problems and errors. By flipping the right settings or using powerful extensions, you can make Facebook a more pleasant experience for yourself.

There are lots of other aspects of Facebook to master, so make sure you know how to put its various elements to use.

Nikola Bojkov

How to leave facebook reviews with the new facebook recommendations.

Learn everything about Facebook reviews and the new Facebook recommendations.

We are all aware that Facebook reviews and recommendations are extremely important for any company’s reputation.

And positive reviews or 5-star reviews from previous customers are becoming a new channel to build trust among potential customers.

What is very interesting is that 1 in 3 Facebook users are using the platform to find reviews and recommendations.

In this post, we are publishing everything you need to know about Facebook recommendations and especially how to explain to customers to leave Facebook reviews on your Facebook page.

Facebook Reviews are Becoming Recommendations

FYI: You can embed Facebook reviews widget automatically with EmbedReviews platform. Start a free trial and display your Facebook Page recommnedations now.

Embed Facebook Recommendations and Reviews on your Website

Try EmbedReviews , generate Facebook and Google reviews, and display a social media reviews widget on your website. Automatically and in seconds.

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Facebook recently introduced new updates for Business Pages .

The main goal of the newly redesigned pages is to provide easier ways for people to interact with local businesses on social media.

According to Facebook’s VP of Local, Alex Himel, Over 1.6 billion people around the world are connected to a small business on Facebook. And starting from August 2018 Facebook is making new changes to Facebook Business Pages to help more people connect with local businesses.

One of the main updates is the further development of the feature Recommendations, which is an evolved version of the Facebook reviews system.

This new feature is already rolled out, and businesses will have the chance to see new reviews designed on their Facebook Page. The main change of the system is that the Recommendations option is integrated within the reviews and all recommendations that customers or other Facebook users previously gave will also be listed in this Reviews/Recommendations section.

As stated in the official update, Facebook is making Recommendations from the business’s community more helpful:

‘People use Recommendations to ask their communities where to go, where to eat, or where to shop on Facebook . We’re making those Recommendations more prominent on Pages.’

We are all aware that reviews and recommendations are extremely important for any company’s reputation.

This means that recommendations are not only the opinions given by customers directly on the business’s Facebook page but also when people respond to their friends when they look for a recommendation on Facebook.

Note: The old Facebook reviews are safe and sound, and your Facebook Page will continue to display all previous reviews that you’ve generated.

How are Recommendations different from Reviews?

Well, there are differences:

Location – The Recommendations appear on the upper-right side,, and Reviews appear on the left-hand side (if not hidden).
Reach – Reviews are visible to any Facebook user. With Recommendations, you can limit the reach and make it more personal.
Format – Reviews have star ratings and comments. Recommendations have only comments.
Reactions – Anyone can comment and like a Review, but only people in the person’s network can comment and like a Recommendation.
Specifics – People can recommend a specific business feature (choose a tag that best describes their recommendation) and share a photo; Reviews don’t have such an option.

So, the bottom line is:

The tab is called “Reviews”
The feature is called “Recommendations”

How do Facebook Recommendations work?

What are the benefits of facebook recommendations.

The changes in the reviews system to recommendations are providing more options for customers to give their opinions about a certain business. Here are some of the benefits:

Increase reach with Recommendations

Your Facebook Page score will be reflected across Facebook, especially at places where customers make relevant decisions, such as Maps. Recommendations are discoverable across Facebook when people are searching for, or talking about your business. The best thing is that Facebook will show first the recommendations provided by the closest friends, which will empower the purchasing decisions and bring greater trust

Post photos about the business

This option was not previously enabled in the reviews section. Now, if you tag the business in the comments section when a friend asks for a recommendation, you have the option to also post gifs or photos. The cool thing is, that all these posts will be displayed in the Recommendations section of the business’s Facebook Page as customer reviews.

The best, mobile form for leaving a recommendation has the option to upload a photo from the phone and publish it together with the text.

Note: The character limit for a desktop recommendation is 25 and for mobile is 50.

Tag Facebook Recommendations

When a customer leaves a recommendation directly on the Facebook page, they can choose a tag that best describes their recommendation. These Facebook tags work like hashtags for businesses, and the Facebook system generates them based on words used in past reviews.

Here is an example of how the tags are displayed when you try to add a recommendation on mobile:

How the new Facebook rating score is calculated

As outlined in the official Facebook help center , the overall Facebook Page score is calculated as follows:

A Page’s rating is based on multiple sources, such as the reviews and Recommendations people share about business Pages on Facebook.

Or click the help icon below the average score in the Reviews tab, as shown below:

How to set up Facebook Recommendations?

If you’ve already activated the Reviews tab, then you don’t need to change anything. Please note that the Recommendations are a replacement of the Reviews tab and the process to activate it is the same as before.

If you still don’t have activated the Recommendations on your Facebook Page, here is how to activate the Facebook reviews tab.

Step 1: Log in to your Facebook account and go to your business Facebook page

Step 2: Navigate to the ‘Settings’ section on your left-hand side

Step 3: Click the ‘Privacy’ menu.

Step 3: Click the ‘Page and tagging’ menu as shown below:

Step 4: In this section, find the option ‘Allow others to view and leave reviews on your Page’ and make the toggle ON.

That’s it. Now, the reviews tab will appear on your page.

How to Recommend a Business on Facebook

This process is the one that has the biggest change.

To recommend a business on Facebook, you will need to open the business’s Facebook Page that you want to recommend.

Please note that previously, there was an option to ‘ Write a review ‘ and select the review score from 1-5. Now you do not actually leave a review for the business, but you are recommending it. You have only two recommendation options, to select ‘Yes’ or ‘No’, which means you want to recommend the business or not. Simple as that.

Here are the steps for how to leave a Facebook review:

Click the Reviews/Recommendations tab
Click ‘Yes’ to recommend the Page
Write your recommendation, and if you use mobile, upload a photo along with the recommendation text
You can also choose a tag such as great service, amazing staff or similar

Additionally, you can recommend a business by leaving a comment by tagging a business’s Facebook Page when some of your Facebook friends ask for recommendations.

And this tutorial is very important for business owners who want to get more Facebook reviews so they can explain this step-by-step process to their customers on how to navigate their Facebook Page reviews tab and how to recommend their business.

The Significance of Facebook Recommendations for Local Businesses

Here’s why these Facebook recommendations have become pivotal for local enterprises:

Boost in Credibility and Trust

Facebook recommendations serve as modern word-of-mouth referrals. When potential customers see positive recommendations from their friends or others in the community, it enhances the credibility of the business. In a digital age, many customers trust online reviews as much as personal recommendations, making these endorsements vital for establishing trust.

Enhanced Visibility and Organic Reach

When a user leaves a recommendation, it can be seen by their friends and connections. This means a local business can benefit from increased visibility without investing in paid advertising. Each recommendation acts as a mini marketing campaign, potentially reaching hundreds or even thousands of prospective clients without any added effort or expense from the business.

Influence on Buying Decisions

Recommendations can play a decisive role in a customer’s buying journey. A positive recommendation can sway uncertain customers towards trying out a local business. Conversely, negative feedback can serve as constructive criticism, allowing businesses to improve and address genuine concerns.

Enhanced Engagement and Community Building

Recommendations often spur conversations about the business, either through questions, shared experiences, or stories. This not only spreads awareness but fosters a sense of community around the brand. Engaging with these recommendations and comments can further personalize a business’s connection with its customer base, establishing loyalty and repeat business.

How to Report a Facebook Recommendation

Most of the online review platforms such as Google, TripAdvisor, and Yelp allow an option to report negative reviews that a business wants to be removed or delegated from their business listing or Facebook page in the case of Facebook reviews.

Similar to the previous option for reporting reviews, this option is now available, and you can report a Recommendation that violates Facebook’s Community Standards.

To do this, follow the steps:

Go to the recommendation that you want to report and click the 3 dots in the top right corner
Select “Find support or report Recommendation”
Choose the topic and click “Submit”

In this relation, we recommend reading the following blog post:

Read more: How to Respond to Negative Facebook Reviews >>

How to ask for Facebook recommendations?

if you are a business and starting out with recommendations on Facebook, getting the first batch is very important to boost your trust in this social media network.

The simple steps on how to get more Facebook reviews are the following;

Send emails to customers with a link to your Facebook reviews section
Print QR codes on menus or flyers with the Facebook review link to the reviews tab
Embed a ‘Review us on Facebook ‘ button on your website
Add a Facebook reviews badge on your website
Create Facebook ads with your reviews

And for more reach and greater appeal of your Facebook reviews, you can embed them on your website. Read the section below and check the complete guide on Facebook reviews .

How to Embed Facebook Recommendations on your Website?

With the evolution of the Facebook reviews system, you can use a platform such as EmbedReviews to help you generate new recommendations posted on your Facebook Page.

The system automatically generates the ‘Yes’ and the ‘No’ recommendations, which you can display on your website with a simple embeddable code.

Feel free to try EmbedReviews , collect your Facebook Recommendations, and embed a Facebook reviews widget on your website.

If you want to read the full guide, make sure you read our article on how to embed Facebook reviews on a website .

Key Takeaways

I hope this article will help you improve your Facebook presence, and if you have any thoughts, feel free to reach out.

The Facebook reviews and recommendations system allows your customers to leave feedback and ratings on a business’s Facebook page, which provide greater benefits to your website, such as:

Increased visibility and credibility: Positive reviews can boost a business’s reputation and attract new customers.
Improved customer engagement: Responding to reviews can help businesses build stronger customer relationships.
Enhanced local SEO : Facebook reviews can help businesses rank higher in search results for local search queries.
Easy to use: Facebook reviews are easy for customers to leave and for businesses to manage.
Insights: Review data can provide valuable insights into customer satisfaction and areas for improvement.

If you want to enable this feature via the Facebook app, follow these steps: 1. Open the Facebook app on your device. 2. Go to your Business Page. 3. Tap on the “More” option 4. Tap on “Settings”. 5. Scroll down to the “Templates and Tabs” section. 6. Find the “Reviews” or “Recommendations” tab 7. Once the tab is visible, make sure it’s set to “ON” or “Off.”

No, buying Facebook recommendations is against Facebook’s Community Standards and can result in penalties, including the removal of your page.

To post a recommendation for a business or place on Facebook, follow these steps: 1. Go to the Page of the business/place 2. Look for the “Recommendations” or “Reviews” section 3. Click on “Yes” to recommend the place 4. Write your recommendation 5. Post the Recommendation

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CEO of EmbedSocial

Nikola Bojkov is the CEO of EmbedSocial, an entrepreneur who turns problems into products. With over a decade of hands-on experience with social media APIs, he guides EmbedSocial in its role as a technical partner for both SMEs and large agencies, maximizing the impact of their user-generated content. EmbedSocial has offices in Skopje, Tokyo and Lisbon with over 250,000 users.

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How to Fix Google Maps Reviews Not Showing [10 Easy Solutions]

updated on April 15, 2024

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Customer reviews not showing up on Google Maps can be a huge problem for any business. While Google isn’t always transparent about why a review is removed, it’s usually due to policy violations.

Here are a few solutions to the problem, drawing from my personal experience and the latest Google updates.

1. Remove Duplicate Listings

Occasionally, someone might create a duplicate of your business. This could result in reviews appearing on the duplicate instead of the main listing. To fix this:

Go to Google Maps, click on the duplicate business, then tap Suggest an edit .

Hit Close or remove .

Select a reason for suggesting an edit. In this case – Duplicate of another place .

Click Submit .

Now, all you need to do is wait for Google to review your request. That’s how you remove a duplicate business that someone has added on Maps.

However, you might have also created a duplicated business yourself by accident. To fix that, follow these steps instead:

Log into your Google Business Profile and navigate to the Businesses tab . There, you’ll see all your current listings.

Look for duplicates. If there are any, click the checkbox on the left of the location you wish to delete. Then, hit the Actions menu.

Choose Remove business from the dropdown menu.

2. Check if Your Business Listing is Still Active and Verified

Google might deactivate listings that haven’t been updated or lack important information. This makes it impossible for customers to leave reviews.

The same goes for verification. Google might’ve sent you a re-verification prompt that you’ve missed.

To resolve both of those, visit your Google Business Profile and provide detailed, up-to-date information about your listing to ensure it’s active on Google and customers can send reviews.

3. Verify New Business Locations

When establishing a new business location, verify it on Google Business Profile to enable reviews for the new address.

You can also contact Google about your new location and ask them to transfer your reviews to the new location. Additionally, inform existing customers about the relocation and encourage them to share their experiences once the new location is verified.

4. Address Private or Deleted Reviews

Sometimes, customers may have set their review as private or deleted it by accident. Encourage them to make their feedback public or, if deleted, to reconsider their decision.

5. Encourage Customers to Post One Review at a Time

Occasionally, customers would send multiple reviews within a short period leading to some of them not showing up. To fix this, advise your customers to pace review submissions to avoid triggering Google’s spam filters.

6. Address Links in Reviews

If a review includes a URL, it’s likely to be flagged by Google Maps as spam or promotional content.

To fix this, reach out to customers and ask them if they’ve included any links. If so, ask them to remove them. This will ensure their reviews comply with Google’s guidelines and aren’t mistakenly flagged as spam.

7. Check for Inappropriate Content

Ensure that your reviewers have adhered to Google’s content policies regarding language, hate speech, personal attacks, or any other content violating the guidelines. Advise customers to consider revising their reviews to comply with Google’s standards.

8. Report Fake Google Reviews

A fake review is often written by individuals who haven’t interacted with your business. If you spot one, you should report it to Google in order to prevent a negative impact on your listing, its ranking, and visibility.

Also keep in mind that purchasing fake reviews violates Google’s policies, risking the removal of reviews or suspension of your account. Instead, prioritize genuine customer feedback and report any suspicious reviews.

9. Check if Google Reviews are Temporarily Disabled

Encountering the Google Reviews temporarily disabled error means you can no longer write or see reviews for a specific business. This may occur due to policy violations, quality control measures, or platform maintenance.

That’s usually a temporary restriction that you can resolve by addressing policy violations, waiting out maintenance completion, or seeking assistance from Google’s support team.

10. Encourage Customers to Use Active Accounts

If a Google review disappears, it could be due to the reviewer’s inactive account. Google may deactivate accounts that haven’t been used for a while, leading to the removal or non-display of their reviews. To maintain visibility, you should prompt customers to use active Google accounts for reviews.

Google Maps reviews not showing can be a nuisance, but in many cases, the solutions are straightforward. By following the steps above, you can troubleshoot most problems.

Highlights from Day 3 of Trump’s hush money trial

What to know about trump's hush money trial.

Former President Donald Trump's hush money trial resumes in New York City for the third day today with jury selection. Twelve jurors have been seated so far, with new additions today including a man who works in investment banking and a security engineer.
Tuesday's proceedings in state Judge Juan Merchan's courtroom were marked by fiery exchanges over Trump's behavior and old Facebook posts of prospective jurors.
Trump has pleaded not guilty to 34 counts of falsifying business records related to a $130,000 payment made to adult film actor Stormy Daniels at the end of the 2016 election cycle to keep her quiet about her allegation that she and Trump had a sexual encounter. Trump has denied the affair.
Catch up with what you missed on Day 2 .

Trump returns to Trump Tower

Megan Lebowitz

The former president's motorcade has returned to Trump Tower after the third day of the hush money trial.

Meet the 12 jurors at Trump’s hush money trial

Rebecca Shabad is in Washington, D.C.

All 12 jurors, plus an alternate, were selected this week to serve on the jury after they made it clear to both sides that they could render a fair and impartial verdict.

Prosecutors and the defense team whittled down a pool of nearly 200 people to 12 jurors and an alternate after having grilled them about their personal histories, political views, social media posts and ability to remain impartial despite any opinions they might have about the polarizing former president.

Here's a brief description of each juror.

Read the full story here.

Trump attorney asks who the DA plans to call as first 3 witnesses

Zoë Richards

Trump attorney Todd Blanche asked whom the district attorney's office plans to call as its first three witnesses. Joshua Steinglass of the DA’s office refused on the basis that Trump has been tweeting about them.

Judge Merchan said he does not fault the DA’s office for its position. Blanche said Trump will not tweet about the witnesses, which Merchan said Blanche cannot promise, and he told him to treat the information as “attorneys’ eyes only.”

Merchan declined to order the DA’s office to name its first three witnesses, and Steinglass did not otherwise agree to do so.

Trump continues criticizing the case after court proceedings end for the day

Trump addressed reporters after court was dismissed for the day. He said that he was supposed to be in states like Georgia, New Hampshire and North Carolina to campaign but that instead "I've been here all day" for an "unfair trial."

Trump held up a stack of news stories and editorials that he said were critical of the case. He continued railing against the trial. "The whole thing is a mess," he said.

Trump did not respond to shouted questions from reporters.

Judge gives instructions to newly sworn-in jurors

Matt Johnson

Judge Merchan gave instructions to the jurors who were sworn in minutes ago. Among them: Do not discuss the case.

The jurors were then escorted out of the courtroom and walked past the defense table, from which Trump stared at them.

Court ends for the day. Dismissal on Monday and Tuesday will be 2 p.m.

Gary Grumbach

The court has decided that 2 p.m. will be the trial end time next Monday and Tuesday.

Here's the gender breakdown of the 12-person jury

Ginger Gibson Senior Washington Editor

The jury is seven men and five women.

Jurors are sworn in

The jurors selected today to sit on the panel were sworn in, vowing to hear the case in a "fair and impartial manner."

Trump watched as they raised their right hands for the swearing-in.

Jury selection will continue tomorrow for the six alternates.

Twelve jurors have been selected

The court has now seated 12 jurors.

“We have our jury,” Judge Merchan said when the 12th juror was picked.

The next six jurors selected will serve as alternates.

“I’m hopeful we will finish tomorrow,” the judge added.

Potential juror says she was a Bernie Sanders supporter when posting critically about Trump

A potential juror has been brought back into the courtroom for questions about her social media posts.

As she read one of her posts to the court, she said she was a Bernie Sanders supporter at the time.

“I was in a disturbed frame of mind during that election cycle," she said, adding that she no longer holds the positions expressed in the post.

Two more jurors seated, bringing the total to seven

Two new jurors have been seated, bringing the total seated back to seven after two were dismissed earlier.

The jurors are a man who works in investment banking and a man who is a security engineer.

Trump attorney questions juror's social media posts about former president

Alexandra Marquez is based in Washington, D.C.

Susan Necheles, a Trump attorney, is challenging Juror No. 430 for cause.

She alleges that the juror's posts through 2020 were vitriolic and that the juror called Trump a “racist, sexist narcissist” on social media.

Necheles also said the juror said, “Trump is an anathema to everything I was taught about Jesus … and could not be more fundamentally un-Christian.”

Defense lawyer cites book of journalist who is in the courtroom

Trump lawyer Susan Necheles referred to New York Times reporter Maggie Haberman's book "Confidence Man: The Making of Donald Trump and the Breaking of America."

Haberman, who is covering the trial, is in the courtroom as part of the small pool of journalists allowed inside to share information about the jury selection process.

Prospective juror says it was pretty difficult not to have strong feelings about Trump during his presidency

One potential juror said it was pretty difficult not to have strong feelings or conversations about Trump during his presidency.

"There’s so much information about him everywhere. So no matter how you feel, you’re seeing things online," she said. "I mean he was our president, everyone knows who he is.”

One juror says they're a centrist and 'everybody needs a chance'

Jillian Frankel

One juror who was just questioned during voir dire told Necheles that they are a "centrist."

The juror added, "Everybody needs a chance, regardless of who they are, to be innocent until proven guilty.”

Court takes brief break to discuss strikes

The court has taken a brief break to discuss which jurors each side would like to strike.

Both the prosecution and defense have four remaining preemptory strikes. Both sides could each request that jurors be struck for cause.

Potential juror shares encounter with Trump and ex-wife 'shopping for baby things'

One prospective juror, who says they were born and raised in Brooklyn, described encountering Trump and his ex-wife Marla Maples once while they were "shopping for baby things" at ABC Home, an iconic Manhattan home goods store known for quirky, upscale decor.

Trump and Maples were married in the 1990s and share one daughter, Tiffany Trump.

Prospective juror says she doesn't have 'strong feelings' about Trump

One prospective juror told Trump's lawyer, "His politics aren't always my politics," but said she agrees with him on some policies and disagrees with him on others.

"But as a human being, that's a different topic," she said.

Asked about social media activity, she said, "Politics just seems like a nasty thing to be posting about during a national crisis."

She added, "I just don’t have strong feelings about President Trump at this point...I don’t post about him.”

One juror previously met Trump's lawyer

One of the jurors being questioned by Steinglass says she previously met one of Trump's attorneys.

Asked by Steinglass if this juror could remain impartial despite that, the juror said she had no concerns about her impartiality.

Prosecution refers to 'accomplice liability' to explain case theory

Laura Jarrett

For the second time in a week, the prosecution has used a notable example of “accomplice liability” in explaining their theory of the case to the prospective jurors.

Steinglass says that Mr. Trump is being held liable just like a husband who hires a hitman to kill his wife would be — even if the husband is in a different city when it happens, he’s still criminally liable.

One juror says she's concerned she knows too much about the case

One prospective jurors who said during the questionnaire that she had read Mark Pomerantz's book and was worried she knows too much about the case.

"I’m worried that I know too much," she said. “And academically, I know I have put it to the side. I’m worried that it’s going to seep in, in some way.”

Pomerantz is a former prosecutor who once oversaw the Manhattan District Attorney Office’s investigation into Trump.

Trump appears skeptical as voir dire begins

Trump watched skeptically as Steinglass asked the jurors whether any of them felt the district attorney would have to prove more because Trump is not like any other defendant.

Trump's body is not turned toward the jury or Steinglass, but his head is. Blanche and Bove are watching Steinglass and the jury more intently.

Trump then scribbled on a piece of paper and handed it to Bove, who shared it with Necheles. She then had a short exchange with Trump.

Judge Merchan says voir dire of prospective jurors will begin

The judge told the group of 18 prospective jurors that previously went through the questionnaire that they will now be questioned by both sides, with the prosecution up first.

Court back in session

Merchan is back on the bench and court is back in session. Attorneys for both sides will now question prospective jurors.

Spotted outside of the courthouse: former GOP Rep. George Santos

Former Rep. George Santos, R-N.Y., was spotted outside of the courthouse. He did not answer a question from NBC News about what brought him here today.

Santos was ejected from Congress in December after he was federally charged with crimes like wire fraud and money laundering. He has pleaded not guilty. He is currently running for Congress in New York as an independent.

Court goes on a lunch break

The court has recessed for lunch until 2:15 p.m.

Juror dismissed after tying Trump to Berlusconi

One juror was just dismissed after disclosing that he was born and raised in Italy and then comparing Trump to Silvio Berlusconi, the former prime minister of Italy.

Berlusconi, who died last June, was an infamous womanizer and was convicted of tax fraud in 2013.

Potential juror says he's a few credits short of a college degree

One potential juror said that while he graduated from high school, he is a few credits short of a college degree, "which kills my parents."

A cold courtroom

Blanche, Trump's lawyer, just asked if they could make it warmer in the courtroom, saying, "it’s freezing" in the room.

Merchan agreed, "It’s chilly in here, no question."

Merchan excuses Juror No. 4

After they had a conference with the juror, Merchan announced he's excusing juror No. 4, who had previously been seated and sworn him. His prior arrest was questioned by the DA.

Seated juror 'expressed annoyance' about his personal information becoming public

A seated juror was called for questioning, with prosecutors inquiring about whether or not he was truthful in answering questions about his past criminal history.

Following a conference between the juror and Merchan, the judge said, the juror "expressed annoyance about how much information was out there about him in the public.”

And Merchan sealed the portion of the transcript where he says the juror discussed "highly personal" information.

Trump left the courtroom while decision on Juror 4 being made

Trump exited the courtroom at 11:45 a.m. He returned about eight minutes later.

One prospective juror works in law enforcement

One potential juror said that he has worked in law enforcement for 34 years and, in his spare time, he has season tickets to New York Rangers games and enjoys going to Yankees games.

Dismissed juror has "satirized Mr. Trump, often" online

Another dismissed juror, Mark, spoke to NBC News' Vaughn Hillyard outside the courthouse, telling him that he determined he couldn't be fair and impartial because, "I have satirized Mr. Trump, often, in my artwork."

Mark added, "There’s no way that Blanche — who’s not going to rely on the kindness of strangers — would permit me to be on the jury ... There’s no way that after my online presence ... that they would regard me to be fit to serve."

Mark's online comedy hadn't yet come up in the process when he raised his hand to signal he couldn't be fair and impartial, but he was sure Trump's lawyers would figure it out.

"It would be a waste of their time and, frankly, as a taxpayer, our money —for me to clog up the process," he added.

Juror 4 has arrived

The person previously seated on the jury has come into the courtroom. He is going to be asked about crimes he or his wife are alleged to have committed, after they were unearthed by the DA's office.

Court takes a brief break

The court has taken a brief break.

One juror has read part of Michael Cohen's book

One of the jurors responding to questions said she has read several pages of "Disloyal," a book by Michael Cohen, Trump's former personal attorney, who is a potential witness in this case.

The juror said she read part of the book for unspecified "business reasons." Earlier in her questionnaire, the juror said she works in publishing, but it's unclear whether the book was directly related to her job.

Prospective juror says while he doesn't have strong beliefs aboutTrump, he does read The New York Times

A prospective juror who was just questioned said that while he doesn't have any strong opinions or firmly held beliefs about Trump, he does "read the news, New York Times and so forth."

The same person said he follows Trump's Truth Social posts, as well as Michael Cohen on X.

Potential jurors say they have read Trump's "The Art of the Deal"

One potential juror who said she subscribes to The New York Times, mainly for the crossword puzzle, said she read Trump's "The Art of the Deal" book decades ago.

The juror also said she has a relative who works for the Justice Department.

Another juror, who said he works in finance, also said he read "The Art of the Deal."

Questionnaire highlights tension points for potential jurors

The potential juror being questioned now by the judge encapsulates how tough it is for some working professionals called for jury duty in Manhattan to say they cannot be fair and impartial. This is a person who is a practicing attorney.

She appears not to want to say publicly she can’t be fair, notwithstanding some deep sighs we can hear from her. She also clerked for a federal judge and discussed the case with him, so she’s treading carefully.

Dismissed juror: Trump "looked less orange" than I expected

One dismissed juror spoke to MSNBC's Yasmin Vossoughian outside the courthouse following her exit from the case.

"Everyone was shocked, everyone was frozen," said the woman, identified only by her first name, Kat. She recounted the moment she and fellow prospective jurors walked into the room and realized they'd been called for the Trump trial.

“We went into the courtroom and we saw Donald Trump ... I was shocked, I was sitting in the second row, like 6 feet away," she added.

Before showing up for jury duty, “I didn’t really [follow the case], I was too busy," Kat said, but added that she just became a U.S. citizen in August and realized, "I feel the duty, I’m a citizen and I have responsibilities.”

Asked about how Trump looked in the courtroom, Kat said, "He looked less orange" than she was expecting.

She added, “He doesn’t look angry or — I think he looks bored, like he wants this to finish.”

Potential juror said she discussed former Manhattan DA Mark Pomerantz's book with others

Summer Concepcion

The first potential juror said she had discussed the case at length with co-workers, including a book written by Mark Pomerantz , the former Manhattan district attorney who led the investigation into Trump’s alleged financial crimes . She said she hasn't read any of the books written by Michael Cohen or Trump.

The woman also disclosed that she attended the Women's March after Trump took office.

48 prospective jurors excused after signaling they can't be fair or impartial

After Judge Merchan told the pool of prospective jurors to raise their hand if they can't be fair and impartial, 48 out of 96 were excused.

Trump again closes his eyes while Merchan reads jury instructions aloud

Katherine Doyle

Trump again closed his eyes while Merchan read aloud jury instructions. He didn't open them when his lawyer Emil Bove passed a note to Blanche in front of him.

Merchan is soft-spoken and his voice has a relaxing tone. Trump is seen moving his head back and forth while his eyes remain closed.

Trump yawned as Merchan reached the end of the jury instruction.

Juror issues raise questions about trial timeline

The fact that we now have one juror dismissed already this morning and one potentially on the rocks (for apparently not being forthcoming on the questionnaire) shows the challenges in predicting when a final slate of 12 jurors will be empaneled.

It also shows how waiting several more days before the opening statements runs the risk that more jurors will drop out as they sleep on the gravity of being involved in this case.

DA's office says Trump has violated judge's gag order seven more times

Prosecutor Chris Conroy handed up a new order in response to Trump's social media posts. The DA alleges that Trump has violated the judge's gag order seven more times and he wants the posts included in the hearing scheduled for Tuesday.

Yesterday, the former president complained about the jury selection process and Conroy said that "most disturbingly" Trump quoted a Fox News host suggesting that "undercover" liberal activists are lying to get onto the jury.

Conroy said the DA's office is still considering options in terms of sanctions prosecutors are seeking.

Merchan raises concerns about "the veracity of Juror #4’s answers"

After discussion about the gag order, Merchan said he had concerns about one of the jurors and how truthfully the person had answered questions.

One of the questions on the juror questionnaire asks if the juror or any of their family members were accused of a crime.

Joshua Steinglass of the DA's office told Merchan that they discovered an article featuring a person with the same name who was arrested in Westchester in the 1990s for tearing down political advertisements.

Merchan implores the press to use 'common sense' when reporting jurors' descriptions

Merchan asked reporters to use "common sense" when describing the jurors' physical descriptions.

"There was really no need to mention that one of the jurors had an Irish accent," he said.

A juror has been excused from duty

Juror 2, the oncology nurse, has been excused from duty. As court started today, Merchan told lawyers on both sides that the juror called and conveyed that after sleeping on it, she had concerns about being fair and impartial.

She had concerns about her identity becoming public and said that friends and family have already inquired about whether she is a juror. The juror added that given these outside influences, she was concerned about her ability to be fair and impartial.

An oncology nurse, a corporate lawyer and a man with "no spare time": Meet the first 7 jury members of Trump’s hush money trial

The first seven people were selected to serve on the jury in Trump’s hush money trial in New York on Tuesday after they made it clear to both sides that they could render a fair and impartial verdict.

They were chosen on the second day of the trial after prosecutors and the defense team whittled down a group of 96 potential jurors . At one point, Merchan admonished Trump after he observed him audibly mouthing something in the direction of one of the jurors, who had been asked about a social media post she made the day Joe Biden was declared the winner of the 2020 election.

“I won’t tolerate that,” Merchan said. “I will not have any jurors intimidated in this courtroom.” Trump’s lawyers ultimately eliminated the woman from the jury pool.

The seven chosen so far were sworn in Tuesday and directed by Merchan to return to court Monday.

Twelve people will be seated on the jury, and each side will select alternates. The trial is expected to last as long as eight weeks.

Read more on the seven jurors selected so far.

Day 3 begins

Merchan has taken the bench — a few minutes early — and started Day 3.

Trump is taking a phone call at the defense table

Trump is using his phone in the courtroom, openly flouting the rules of the courtroom. Blanche just told him to stop and Trump tucked the phone in his pocket while looking annoyed.

Prosecutors seek to ask Trump about civil fraud, E. Jean Carroll cases and more if he testifies in hush money case

Dareh Gregorian

Prosecutors from the Manhattan district attorney’s office said in a court filing yesterday that they plan to ask Trump about the costly verdicts and findings of wrongdoing in his numerous civil cases if the former president decides to testify in the criminal case — though the permissibility of that line of questioning remains to be seen.

The prosecutors said they intend to ask Trump about the judgment in New York Attorney General Letitia James’ civil fraud suit against him and his company, as well as a pair of verdicts in lawsuits brought by writer E. Jean Carroll. The judgments in the three cases total almost $550 million and include findings that Trump committed fraud in the AG’s case and that he is liable for sexual abuse and defamation in the Carroll case.

District Attorney Alvin Bragg’s office also plans to mention findings by the judge in the civil fraud case that Trump violated a gag order and “ testified untruthfully under oath” during the trial.

Prosecutors said they want to be able to bring up those findings — which Trump is appealing — “to impeach the credibility of the defendant” if he takes the witness stand.

Trump said last week he “absolutely“ plans to testify but is under no obligation to do so.

Trump lawyers in Florida classified docs case seek more time to meet deadlines in order to "defend him in New York and before this Court"

In a filing today, Trump’s legal team representing him in the classified documents against him in Florida are seeking more time to meet deadlines in order for them to “defend him in New York and before this Court.”

Trump’s lawyers argue that their client and his counsel “cannot prepare — or even discuss — the required filings anywhere but an appropriate SCIF (sensitive compartmented information facility), a virtually impossible task given” the former president and his lawyers Blanche and Emil Bove’s involvement in the hush money trial.

“The special counsel’s office argues President Trump’s constitutional rights are ‘not implicated’ because his counsel has had ‘months to prepare the submissions at issue’ and will ‘only be in trial four days a week in New York,’” Trump’s lawyers wrote in the filing. “This premise is untethered to reality and disregards the substantial motion practice that has occurred before this Court.”

Trump departs Trump Tower

Brittany Kubicko

Trump has left Trump Tower and is headed to the courthouse for Day 3 of his hush money trial.

Fiery exchanges over Facebook posts and Trump’s behavior mark second day of trial

Jonathan Allen

The first seven jurors were selected for Trump’s hush money trial Tuesday amid a battle over prospective jurors’ old Facebook posts and calls to “lock him up” and the judge’s warning that the former president should not try to intimidate the panelists who will be deciding his fate.

“I will not have any jurors intimidated in this courtroom. I want to make this crystal clear,” Merchan told Trump and Blanche outside the jurors' presence. Merchan told Blanche his client was “audibly” saying something in the direction of the juror while she was “12 feet away from your client.”

Merchan said that he didn’t know what Trump was saying but that he’d been “muttering” and “gesturing” at the juror, and he directed Blanche to talk to his client about his behavior. Blanche then whispered something into Trump’s ear.

The incident underscores Trump’s penchant for acting up in court and the problems his lawyers might have keeping him in check. He spoke loudly in front of jurors during the E. Jean Carroll defamation trial and at one point stormed out of his civil fraud trial — two trials he appeared at voluntarily. His presence is required in the criminal case, and the trial could last as long as eight weeks.

The current drama came on the second day of jury selection as seven jurors were selected for the case. The jury is anonymous, so their names weren’t used in open court, but panelists include a lawyer, a salesman, an oncology nurse, an IT consultant, a teacher and a software engineer. The seven were sworn in and told to return to court Monday.

Read the full story here

The first jurors have now been chosen for Trump’s criminal hush money trial after a cross-section of Manhattan residents openly revealed their views of the likely GOP nominee. NBC’s Laura Jarrett reports for "TODAY."

On trial off-day, Trump complains about jury selection process for his criminal case

Trump ripped the jury selection process in his historic New York criminal trial yesterday, the day after the first seven jurors were selected out of a pool of almost 100 people.

Posting about the hush money trial on its scheduled off-day, Trump — who has repeatedly accused the judge in the case of being biased against him — suggested incorrectly that he should be entitled to unlimited strikes of potential jurors in his criminal case.

“I thought STRIKES were supposed to be ‘unlimited’ when we were picking our jury? I was then told we only had 10, not nearly enough when we were purposely given the 2nd Worst Venue in the Country,” he wrote on Truth Social before he decried the criminal cases against him as “election interference” and part of a “witch hunt.”

Under New York law, each side does have an unlimited number of strikes “for cause,” but Merchan, the judge presiding over the case, can decide whether or not that cause is worthy of a strike.

The two sides are also entitled to a limited number of “peremptory strikes” — potential jurors they can dismiss. Because Trump is charged with a Class E felony, which is a lower-level felony, he and prosecutors are entitled to 10 peremptory challenges each. (The number goes up to 20 for defendants facing the highest level of felony charge, Class A.)

While Merchan has dismissed scores of potential jurors who said they could not be impartial or had scheduling conflicts, he has dismissed only two for cause in the two days since jury selection began . One was a person who had written “lock him up” of Trump in a 2017 social media post. Merchan denied some other Trump cause dismissal requests, including one for a woman who had posted on Facebook about celebrating Joe Biden’s 2020 election win.

Trump’s attorney Todd Blanche then used one of his peremptory challenges to remove the woman.

Read the full story

Trump hush money trial resumes with jury selection after day off

Jury selection is set to resume in former President Donald Trump's hush money trial in New York City after a break in action yesterday.

With seven jurors already having been selected from a pool of 96, the schedule for today will focus largely on questioning potential jurors in a second group of the same size to see whether they can be fair and impartial when it comes to Trump. State Judge Juan Merchan has said he hopes to have 12 jurors, as well as alternates, selected by the end of tomorrow.

Prosecutors and lawyers for Trump will have less opportunity to dismiss potential jurors going forward, because both used six of their 10 peremptory challenges Tuesday.

While both sides can make an unlimited number of challenges for cause, it is up to the judge to decide whether to grant those challenges and strike those jurors. Merchan dismissed two jurors for cause Tuesday, one of whom had posted a “lock him up” message about Trump on Facebook, but he denied some other challenges.

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COMMENTS

Why are my Facebook reviews not showing up?
Under your "Manage Page" section, click on the "Settings" button. You will see a menu on the left-hand side of the page and should click on the "Templates and Tabs" section. Look for "Reviews" and toggle the option to "On.". Your reviews tab will now be visible, and customers will be able to leave new reviews and see the ...
I've been having issues with the Facebook review tab as I can ...
Officially, Facebook has always maintained that they do not have to always show all reviews or recommendations. My guess for this is due to my unofficial response below. They do appear to be making a large change to the review/rating system again as they remove page likes from pages.
Facebook Page Reviews Missing / Not showing
Has a client said they've left you a Facebook review but it's not showing on your page? - - - In this video, I explain why some customer Facebook reviews don...
How can I see reviews on Facebook?
From your Feed, tap an ad for a business you'd like to see reviews for to open the Facebook Mobile Browser. The overall review score will be shown on the bottom. Tap to open the More Info screen. Tap the review score to see details of the review score and to see individual reviews. Keep in mind, businesses may reply to reviews, but they can ...
Why can't I see my Facebook reviews?
Asking a customer to leave a review as part of your company's customer experience is not only valuable to you, it makes the customer feel acknowledged and appreciated. Don't be afraid of a negative review either - it is an opportunity to learn, provide excellent customer service and show Facebook users (all 2.7 billion of them) what your ...
Why Are My Facebook Reviews Not Showing Up?
Note that reviews may not show up until the review section is enabled in settings. Follow these steps to turn "Reviews" to "On": Log into your Facebook account. Visit your business page. Click on "Settings". Go to "Templates and Tabs". In this section, you will find the option to activate the "Reviews" option.
Facebook reviews not showing up
Here's how to leave a review: Open up the company's business page. Click on the Reviews tab. You'll be asked to click to confirm that you recommend them. Write in your review when prompted. Under the 'Sharing to' drop down menu, make sure it says 'public'. Your review will appear straight away.
Mastering Facebook Reviews: The Complete 2024 Guide
Google My Business has made getting a Google review link easy, but getting a Facebook review link will be a bit different. No worries, we'll show you two easy ways to do it! Option 1: Copy the reviews page URL. To get your Facebook Reviews link, you have to follow two simple steps:
Facebook reviews & recommendations: complete guide I Birdeye
Here's how to set up notifications for your reviews: Find the settings section of your Facebook Page. Find and click on "Notifications". Select the option "Get a notification each time there is activity on your page". You'll see that the "New Reviews" notification will be turned on.
How to Get Reviews on Facebook
Click the box that says "Settings" for "Reviews". Slide "Show Reviews" to "On". Hit "Save". If the reviews tab doesn't show at all in the right-hand column under the "Templates and Tabs" option, you may need to scroll to the bottom of the list and select "Add a Tab.". From there, find "Review" and select "Add ...
Why Your Facebook Business Reviews Tab is Missing
Here's how to troubleshoot this issue: Log into your Facebook account and visit your Page. On the top bar, beneath the cover photo, click the More drop-down. Check for Reviews. If it's there, you'll need to move it to be more visible. If Reviews is missing, click on the Edit Tabs entry at the bottom of the More box.
15 Apr Why can't I see all of my Facebook reviews?
Facebook soon realized that growth not only could come in the form of personal accounts, but also corporate, launching business pages in 2007. ... unless a review is left publicly, it will not show up on the company's page. This can be a problem for service-based small businesses that rely heavily on reviews and word of mouth when trying to ...
Everything You Need to Know About Facebook Reviews
To turn on Facebook reviews: Go to your brand page. Click on the "Settings" button on the Manage Page section. A new window should appear. Click on the "Templates and Tabs" section. Toggle the "Reviews" option to ON. To make it easier for people to leave unsolicited feedback, you should make sure that people see the Reviews section ...
Manage your Business Reviews in Business Manager or Meta ...
Once approved, your response will be publicly visible to anyone who interacts with your business' ads. To edit or delete an existing response: Open the Ratings and Reviews tab. Go to the Actions column. Select View Response. To edit your existing response, select Edit Response and to delete your existing response, you can select Delete Response.
How to Leave a Review or Recommendation on Facebook
How to write a review on Facebook. 1. Go to the Facebook page of the business you want to review. 2. Click the Reviews tab. If you don't see the Reviews tab at the top, click More. Abigail ...
About business ratings and reviews
Your business rating reflects customers' overall purchase experience and is an average of the ratings shared by your customers across Meta technologies, weighted by recency and other factors. Only the ratings and reviews that we have not deemed to be in violation of our Community Standards are included in calculating your business rating. If ...
How To Turn On Facebook Reviews in 2024
Believe it or not, the process is a lot simpler than it sounds too! With five easy steps, you can turn on Facebook reviews. Here's everything you need to know: Step #1: Log in to your Facebook Business page. Step #2: Click on the "Settings" tab. Step #3: Navigate to "Templates and Tabs". Step #4: Enable Reviews through the slider.
11 Common Facebook Problems and Errors (and How to Fix Them)
Try tagging someone else and see if that works. If you still have problems, refer to sections #10 and #11 below for tips on troubleshooting deeper Facebook errors. 2. Mute Excessive Posters on Facebook. We all know someone who posts all the time on Facebook: An uncle shares too many political rants.
Why my Facebook business page is not showing Ratings?
1. I have created my Facebook page a month ago, My clients want to give me reviews but they are not able to access the feature of ratings. So they all left me with recommendations. I received couple of recommendations but My page is still not showing any ratings at all to public. I can still see recommendations when I clicked in the review tab ...
How to Enable Reviews Tab on Facebook Page 2023
In this video, i show how to add or enable Reviews Tab on Facebook Page 2023. Most common issue that Facebook reviews not showing up in 2023. This video will...
How to Leave Facebook Reviews With The New Facebook ...
Now you do not actually leave a review for the business, but you are recommending it. You have only two recommendation options, to select 'Yes' or 'No', which means you want to recommend the business or not. Simple as that. Here are the steps for how to leave a Facebook review: Click the Reviews/Recommendations tab
Review tags that people add to your Facebook posts
You can use tag review to approve or dismiss tags people add to your Facebook posts.
Google Maps Reviews Not Showing [3 Quick Fixes]
Customer reviews not showing up on Google Maps can be a huge problem for any business owner. While Google isn't always transparent about why a review is removed, it's usually due to policy violations. Here are a few solutions to the problem, drawing from my personal experience and the latest Google updates. 1. Remove Duplicate Listings
Jon Bon Jovi interview: 'Adulation was never a drug'
I know guys that are journeymen, who live for the applause. For me, adulation was never a drug.". The singer is famously clean living and has been married to his high-school sweetheart, Dorothea ...
Trump trial updates: Two seated jurors removed from Trump's hush money
Trump hush money trial resumes with jury selection after day off. Adam Reiss and Dareh Gregorian. Jury selection is set to resume in former President Donald Trump's hush money trial in New York ...
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15 Apr Why can’t I see all of my Facebook reviews?

Users should select “public” from the drop down box to ensure their review will be seen by both the business and other potential customers.