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Understanding Conflict Theory

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Conflict theory states that tensions and conflicts arise when resources, status, and power are unevenly distributed between groups in society and that these conflicts become the engine for social change. In this context, power can be understood as control of material resources and accumulated wealth, control of politics and the institutions that make up society, and one's social status relative to others (determined not just by class but by race, gender, sexuality, culture , and religion, among other things).

"A house may be large or small; as long as the neighboring houses are likewise small, it satisfies all social requirement for a residence. But let there arise next to the little house a palace, and the little house shrinks to a hut." Wage Labour and Capital (1847)

Marx's Conflict Theory

Conflict theory originated in the work of Karl Marx , who focused on the causes and consequences of class conflict between the bourgeoisie (the owners of the means of production and the capitalists) and the proletariat (the working class and the poor). Focusing on the economic, social, and political implications of the rise of capitalism in Europe , Marx theorized that this system, premised on the existence of a powerful minority class (the bourgeoisie) and an oppressed majority class (the proletariat), created class conflict because the interests of the two were at odds, and resources were unjustly distributed among them.

Within this system an unequal social order was maintained through ideological coercion which created consensus--and acceptance of the values, expectations, and conditions as determined by the bourgeoisie. Marx theorized that the work of producing consensus was done in the "superstructure" of society, which is composed of social institutions, political structures, and culture, and what it produced consensus for was the "base," the economic relations of production. 

Marx reasoned that as the socio-economic conditions worsened for the proletariat, they would develop a class consciousness that revealed their exploitation at the hands of the wealthy capitalist class of bourgeoisie, and then they would revolt, demanding changes to smooth the conflict. According to Marx, if the changes made to appease conflict maintained a capitalist system, then the cycle of conflict would repeat. However, if the changes made created a new system, like socialism , then peace and stability would be achieved.

Evolution of Conflict Theory

Many social theorists have built on Marx's conflict theory to bolster it, grow it, and refine it over the years. Explaining why Marx's theory of revolution did not manifest in his lifetime, Italian scholar and activist  Antonio Gramsci  argued that the power of ideology was stronger than Marx had realized and that more work needed to be done to overcome cultural hegemony, or  rule through common sense . Max Horkheimer and Theodor Adorno, critical theorists who were part of The Frankfurt School , focused their work on how the rise of mass culture--mass produced art, music, and media--contributed to the maintenance of cultural hegemony. More recently, C. Wright Mills drew on conflict theory to describe the rise of a tiny "power elite" composed of military, economic, and political figures who have ruled America from the mid-twentieth century.

Many others have drawn on conflict theory to develop other types of theory within the social sciences, including feminist theory , critical race theory , postmodern and postcolonial theory, queer theory, post-structural theory, and theories of globalization and world systems . So, while initially conflict theory described class conflicts specifically, it has lent itself over the years to studies of how other kinds of conflicts, like those premised on race, gender, sexuality, religion, culture, and nationality, among others, are a part of contemporary social structures, and how they affect our lives.

Applying Conflict Theory

Conflict theory and its variants are used by many sociologists today to study a wide range of social problems. Examples include:

• How today's global capitalism creates a global system of power and inequality.
• How words play a role in reproducing and justifying conflict.
• The causes and consequences of the gender pay gap between men and women.

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Conflict Theory in Sociology

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On This Page:

Conflict theory in sociology posits that society is characterized by various inequalities and conflicts that arise due to differences in power, resources, and social status. It emphasizes the competition between groups, often framing issues in terms of dominance and subordination. This theory challenges the status quo and highlights social change driven by these conflicts.

Key Takeaways

• Conflict theories emphasize looking at the history and events in a society in terms of structural power divisions, such as social class.
• Although few modern sociologists call themselves conflict theorists, scholars as notable as Karl Marx (1818–1883), Max Weber (1864–1920), Talcott Parsons (1902–1979), and Ralf Dahrendorf (1929–2009) have formulated theories as to what causes conflict, its normalcy, and the impact it has on societies.
• A structural conflict approach, such as Marxism , believes that society is in a conflict between the classes. They believe that the Bourgeoisie oppress the Proletariat through various social institutions without their full knowledge.
• Some sociologists, such as Crouch (2001), categorize conflict theories across two axes: momentous vs. mundane and exceptional vs. endemic. This categorization reflects when and the extent to which theorists believe that conflict is pathological in a society.
• Sociologists have used conflict theory to frame and enhance discussions as far-ranging as historical events to individualistic vs. collectivistic cultures and gender discrimination in the workplace.

What is Conflict Theory?

Conflict theory is a general term covering a number of sociological approaches, which appose functionalism and which share the idea that the basic feature of all societies was the struggle between different groups for access to limited resources.

Conflict theories assume that all societies have structural power divisions and resource inequalities that lead to groups having conflicting interests (Wells, 1979).

For example, Marxism emphasizes class conflict over economic resources, but Weber suggests that conflict and inequality can be caused by power and status independently of class structures.

Evolution of Conflict Theory

Large-scale civil unrest and large demographic dislocations, extreme poverty, and a wide gap between the interests and wealth of workers and owners led to the development of Marxist conflict theory, which emphasizes the omnipresence of the divides of social class.

Later, conflict theory manifested in World Wars and Civil Rights movements, empowerment movements, and rebuttals of colonial rule (Bartos and Wehr, 2002).

Although people have been spreading conflict from a folk knowledge context for millennia, the philosophy underlying conflict theory — and intentional thinking around how people understand conflict and how they can resolve it in constructive ways — stems from the thinking of Karl Marx, Max Weber, and George Simmel.

However, sociologists such as Bartos and Wehr (2002) propose the definition that conflict is any situation where actors use conflict action against each other in order to attain incompatible goals or to express their hostility.

When two or more individuals pursue incompatible interests, they are in a relationship of conflict. For example, if the workers in a factory wish to work as little as possible and be paid as much as possible, and the owners want the workers to work as much as possible with as little pay as possible, then the workers and owners have incompatible interests (Bartos and Wehr, 2002).

Conflict can also manifest when groups do not necessarily have incompatible goals but feel hostility toward each other.

Hostility arises out of non-rational decision-making, which is impulsive and often at odds with the actions rational analysis (such as prospect or utility theory) may suggest.

Because of this contradiction, conflict behavior heavily influenced by hostility can be damaging to the actor’s interest in the long term (Bartos and Wehr, 2002).

Finally, “conflict behavior” covers many types of behavior. Conflict behavior can consist of rational actions (actions that consider and accurately judge all possible outcomes) and the expression of hostility, as well as behavior that is either coercive (such as causing great physical harm to an opponent) or cooperative (Bartos and Wehr, 2002).

Understanding Conflict Theory

Functionalist approaches to conflict theory.

Functionalist theories, particularly those of structural functionalism, which dominated the US in the 1940s and 1950s, tend to see conflict as momentous and exceptional (i.e., unusual). When conflict is momentous, it is likely to result in major upheavals and potentially momentous change.

Functionalism, in sum, is a theory based on the premise that every aspect of society — such as institutions, roles, and norms — serves some purpose to society and that all of these systems work together with internal consistency (Wells, 1979).

Talcott Parsons (1964) is the most prominent structural functionalist who studied conflict. Parsons believed that conflict generally did not overwhelm social relations, and thus, that overwhelming, momentous conflict was exceptional.

When conflict does happen in a social situation, it is because there is something psychologically wrong with one of these essential institutions, and thus, conflict is a harbinger of potentially major change (Crouch, 2001).

Marxist Approach to Conflict Theory

Marx’s version of conflict theory focused on the conflict between two primary classes within capitalist society: the ruling capitalist class (or bourgeoisie), who own the means of production, and the working class (or proletariat), whose alienated labor the bourgeoisie exploit to produce a profit.

If the power of the ruling class is challenged by, say, strikes and protests, the ruling class can use the law to criminalize those posing a threat, and media reporting will be manipulated to give the impression that the ruling class’s interests are those of the whole nation.

For Marxists, the appearance of consensus is an illusion; it conceals the reality of one class imposing its will on the rest of society.

Coercion – the use of the army, police, and other government agencies to force other classes to accept the ruling class ideology.

In contrast to functionalist theories of conflict, Marxist theories of conflict see conflict as endemic and momentous (Marx, 2000). Endemic conflict theories see conflict as an inherent aspect of social relations and likely to occur at many points over the course of a relationship.

Conflict is endemic to social relations, according to Marxism, because of the belief that society is based upon class relations and that those from different class groups have opposing interests.

This conflict is implicit in every interaction, and conflict does not only exist when it overtly manifests itself in actions.

Indeed, according to Marxists, weaker parties in class conflict may be powerless or too fearful to express conflict openly (Rowthorn, 1980).

Radical criminology is an example of conflict theory applied to the study of crime and the criminal justice system.

It emphasizes the power disparities and structural inequalities present in society, suggesting that laws and the criminal justice system primarily serve the interests of the dominant or elite groups, often marginalizing or criminalizing the less powerful groups.

Marxist vs. Functionalist Approaches to Conflict

While a functionalist may view the conflict between a supervisor and their employees as a symptom of something being wrong in the organization, a Marxist sociologist may view this conflict as a reflection of the reality of the relationship between the supervisor and his workers.

An absence of conflict would deny the inherent and fundamental divides underlying every structural divide in a Marxist society (Crouch, 2001).

Although both functionalism and Marxism disagree as to whether or not conflict is inherent to social interactions, both approaches agree that conflict is likely to bring about disorder and potentially radical social change.

In the case of Marxism, a momentous class conflict will lead to a catastrophic dissolution of class relations.

Indeed, in a way, some sociologists have called it ironic (Couch, 2001) that the ongoing social order according to Marxism resembles that of the functionalist social order. All institutions tend to attempt to maintain the current social order.

Conflict as Mundane

Conflict can also be seen as mundane — unlikely to lead to an upheaval and radical social change. According to institutionalized conflict theory, for example, in cases where institutions are separated from each other, it is unlikely that conflict will spread between institutions.

This desire to separate institutions emerged in response to the fascism and extreme movements arising out of the early-mid 20th century. In particular, political sociologists were interested in how different identities in conflict could run together or cross-cut each other (Lipset, 1964; Crouch, 2001).

When groups tend to hold more identities in conflict with another group, the conflict is more widespread and more intense.

For example, one would expect a society where most blacks were working-class Catholics and most whites were bourgeois protestants to be in greater and more intense conflict than one where a significant proportion of whites were working-class Catholics and so on.

Conflict, Micro-functionalism, and Applied Sociology

Micro-functionalism, in short, is a form of functionalism that stresses the separateness of social institutions. Micro-functionalism and applied sociology see conflict as mundane and exceptional.

Like functionalism, to microfunctionalists, conflict is unusual and pathological, and events such as strikes, divorces, crime, and violence are seen as indicators of malfunctioning but mundane malfunctioning.

Applied sociology, in its study of social problems such as marriage, poverty, and social movements, similarly sees conflict in these domains as pathological but unlikely to cause a great upheaval in greater society.

Critical Sociology and the Normalization of Conflict

Critical sociologists, such as feminist sociologists, see conflict as both endemic and mundane.

Generally, modern sociologists have seen conflict as both endemic and mundane and thus regarded as normal, leading to the disappearance of distinctive conflict sociology in recent years (Crouch, 2001).

Some critical sociologists, such as Ralf Dahrendorf, see conflict as not only endemic and functional but also capable of sustaining the social order in itself.

People innovated and created institutions, in Dahrendof’s approach (1972), by openly expressing and working out differences, difficulties, and contradictions.

This provides a radical contrast to structural functionalism in contending that the endemicity and mundanity — as opposed to the momentousness and exceptionality — of conflict preserves social structures rather than destroying them (Crouch, 2001).

Dahrendorf wrote from the cultural context of the conflicted history of Germany in the early-to-mid 20th century (Dahrendorf 1966). Postwar German sociologists, such as Habermas (1981), tended to stress open dialogue and communication in the working out of conflicts.

The works of Max Weber led to an increasing view of conflict as normalized (Weber, 1978). Weber, unlike Marx, did not reduce social relations to material class interests.

For him, conflict could be about any number of factors, from idealistic beliefs to symbolic orders, and none were necessarily any more important than the others (Crouch, 2001).

Conflict, Hostility, and Rationality/Irrationality

One way that sociologists propose to reduce conflict is through rational decision-making.

Weber (1978) argued that there are two types of rationality involved in decision-making processes.

The first, instrumental rationality, is directed at carrying out a specific goal, such as buying the best car with the money one has or deciding which topics to revise in order to pass an exam the next day.

The other type of rationality that Weber proposes is value rationality, when the objective is to conform to a vaguely defined set of values, such as when a religious person is trying to determine which among various ways of practice is most appropriate (Bartos and Wehr, 2002).

Sociologists consider the implementation of so-called rational decision-making to be effused with difficulties. Different individuals in different contexts can differ greatly in what they consider to be a rational choice .

However, sociologists agree that an action is rational if they consider the set of all relevant alternatives and assess every outcome correctly. Of course, this is unlikely in practice, and thus, few actors make decisions completely rationally.

One form of non-rational decision-making that sociologists consider to drive conflict is hostility. Conflicts that start rationally may end non-rationally. For example, a demonstration planned to let a group’s point of view be known may turn into a riot with rock throwing, the burning of cars, and looting.

Conflict and hostility have a reciprocal relationship: hostility can add fuel to and intensify conflict behavior, and conflict can intensify hostility. As conflicts continue and actors inflict harm on each other, participants may become motivated by desires beyond reaching their original goals, such as inflicting as much harm on the perceived enemy as possible (Bartos and Wehr, 2002).

Causes of Conflict

Generally, sociologists agree that conflict occurs due to groups having incompatible goals. However, these incompatible goals generally arise from several factors: including contested resources, incompatible roles, and incompatible values.

Contested Resource

Contested Resources draws three main categories that contested resources fit into: wealth, power, and prestige. Generally, wealth involves tangibles, such as money or land (Weber, 1978)

For example, children hearing the reading of the will of a deceased parent may suddenly come into conflict as they each believe that they deserve more money than was allocated to them.

The land has also been the source of a number of historical and contemporary conflicts, such as the conflict over East Jerusalem and Golan Heights between Israel, Palestine, and Syria (Bartos and Wehr, 2002).

An actor, according to Bartos and Wehr (2002), is powerful if they can coerce others into doing what they want by either promising to reward the action they desire or by threatening to punish them for failing to do so.

Power is generally unequally distributed, and parties in a power relationship can either dominate another or when one party has greater power potential than the other.

For example, after WWI, the Treaty of Versailles allowed the Allied powers to dominate Germany, requiring the country to pay heavy reparations to the Allied forces.

However, with the rise of Hitler, Germany was rearmed, increasing the country’s power potential. Thus, Germany was able to invade Austria and Czechoslovakia with impunity (Bartos and Wehr, 2002).

Prestige can also be a contested resource. Generally, those held in high respect (high prestige) have power, and those who have power are often held in high respect. Actors can have high prestige in certain situations and much lower prestige in others.

Incompatible Roles

Incompatible goals within an organization may arise out of incompatible roles. In the study of conflict, sociologists have emphasized vertical role differentiation, which assigns different roles to different positions within the power hierarchy.

Although many sociologists have studied the conflict arising from role differentiation, they have not generally agreed on whether role differentiation causes conflict.

In contrast, an organization can have role differentiation because members have partial and specific responsibilities, such as that of an engineer or a salesperson.

Although these roles are different in nature, those playing these rules do not refer to their relationships as those of superiors and subordinates (Bartos and Wehr, 2002).

Nonetheless, the roles of a horizontally integrated organization can still be incompatible.

For example, while an engineer may need to design a building that has beams visible from the atrium for structural stability reasons, this may contradict an architect or interior designer’s desire to have a clean, modern space without visible construction elements.

Incompatible Values

Groups separated from each other can also develop cultures that encourage incompatible values. This can happen due to separation, the values of communities and systems, or role differentiation.

Separation can occur on either the individual or group level. In either case, those separated from others develop unique sets of values, as their interactions with those in their ingroups are more intense than those in the outgroup.

One extreme example of isolation is cults. Cults can range from religious cults that may, for example, worship an ancient god to secular cults such as militias that oppose the government.

These organizations are generally small and have clearly defined beliefs, values, and norms that make them distinct from both other cults and mainstream cultures (Bartos and Wehr, 2002).

Those in groups also tend to form their own group identities, where they tend to value themselves more highly than others value them (Where, 2002).

This “ethnocentric” view — manifested today in the form of nationalism, for example (Chrristenson et al. 1975) — makes it easier for actions inflicted by other groups, however unintentional, to be seen as slights on the ethnocentric group (Bartos and Wehr, 2002).

Community and System Values

The American sociologist Talcott Parsons (1951) noted that in the creation of a social arrangement, actors have to decide whether the relationships among themselves are affective or affectively neutral; self or collectively oriented; universalistic or particularistic; specific or diffuse; ascription or achievement-oriented.

In making these decisions, societies adopt a set of cultural values.

Small tribal societies tend to adopt communal values, and large societies tend to adopt system values (Bartos and Wehr, 2002), which in themselves can lead to goal incompatibility (conflict) between societies.

Communal values emerge from face-to-face interactions and tend to be effective, collectivistic, particularistic, ascriptive, and diffuse, while system values tend to be the opposite.

Habermas (1987) considers these opposing communal and system values to be a potential source of social conflict. Advanced industrial societies, in Habermas’ view, tend to “colonize” and “deform” communal life.

Role Differentiation

Finally, role differentiation can directly create incompatible goals by means of nudging those with different goals to act in incompatible ways.

Roles can emphasize, as discussed previously, communal or system values.

For example, a pastor may emphasize love (an affective communal value) while a businessman may value efficiency — a system value — as more important than love in a business context (Bartos and Wehr, 2002).

Examples of Conflict

The cuban missile crisis.

During the Cuban Missile Crisis of 1962, the United States and the Soviet Union became close to nuclear war (Downing, 1992). The Soviet leader Kruschev installed medium-range missiles in Cuba.

The president of the United States had to negotiate the risks of reacting too strongly (nuclear war) with the drawbacks of responding weakly (increasing the influence of the Soviet Union).

That is to say, the United States and the Soviet Union had deeply conflicting interests: the Soviet Union wanted to increase its missile supremacy, and the United States wanted to curtail it (Bartos and Wehr, 2002).

Conflict and Individualism

Although some societies (such as Japan) can preserve some features of small groups, most wealthy, industrialized Western societies tend to encourage individualism, which encourages members of a society to formulate and develop their own values rather than accepting those of the larger groups (Bartos and Wehr, 2002).

Individual personality differences — such as extraversion, aggression, talkative, and problem-solving styles — may lead to the development of incompatible values.

One’s alignment with individualism or collectivism can also have a great impact on styles of decision-making in conflicts.

According to LeFebvre and Franke (2013), for example, participants with higher levels of individualism tended to favor rational approaches to decision-making, while those with higher levels of collectivism tended to value staying loyal to the interests of their ingroups.

A Conflict Theory of Sexual Stratification

Collins (1971) attempts to explain employment discrimination against women as the result of a sexual stratification system constructed from the perspectives of Freud and Weber.

In short, Weber argued that conflict emerges over a struggle for as much dominance over other groups as resources permit.

In the early 1970s, women tended to comprise a low number of professional and manual labor positions relative to men.

For example, in 1971, 18% of college professors were female, and 3.3% of lawyers and judges were. Historically, explanations for this imbalance involved a perceived lack of training and a low commitment to professional work in favor of child rearing (Collins, 1971).

However, as Collins demonstrates, neither of these is necessarily true.

Rather, Collins suggests that women belong to a lower class in a sexual stratification system. This is evidenced by how women in the 1970s who took on managerial roles tended to do so mostly in professions dominated by women (such as nursing).

Collins then goes on to theorize that men’s large size and high sexual and aggressive drives have led to the historical subjugation of women by men.

In this system, according to Collins (1971), women can be acquired as sexual property and thus subjugated to the role of “menial servants” (Levi-Strauss, 1949).

Bartos, O. J., & Wehr, P. (2002). Using conflict theory: Cambridge University Press.

Binns, D. (1977). Beyond the sociology of conflict. New York: St. Martin’s.

Collins, R. (2014). A Conflict Theory of Sexual Stratification1. Social Problems, 19(1), 3-21. doi:10.2307/799936

Crouch, C. J. (2001). Conflict Sociology. In N. J. Smelser & P. B. Baltes (Eds.), International Encyclopedia of the Social & Behavioral Sciences (pp. 2554-2559). Oxford: Pergamon.

Downing, B. (1992). The military revolution and political change. Princeton, NJ: Princeton Univ. Press.

Habermas, J. (1987). 8. The Tasks of a Critical Theory of Society. In Modern German Sociology (pp. 187-212): Columbia University Press.

LeFebvre, R., & Franke, V. (2013). Culture Matters: Individualism vs. Collectivism in Conflict Decision-Making. Societies, 3(1), 128-146. Retrieved from https://www.mdpi.com/2075-4698/3/1/128

Lévi-Strauss, C. (1949). L”efficacité symbolique. Revue de l”histoire des religions, 5-27.

Marx, K. (2000). Selected writings (2 ed.). Oxford: Oxford Univ. Press.

Weber, M. (1978). Economy and society: An outline of interpretive sociology (Vol. 1). Berkeley and Los Angeles: Univ. of California Press.

Wells, A. (1979). Conflict theory and functionalism: Introductory sociology textbooks, 1928-1976. Teaching Sociology, 429-437.

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Conflict Theory by Jörg Rössel LAST REVIEWED: 29 October 2013 LAST MODIFIED: 29 October 2013 DOI: 10.1093/obo/9780199756384-0035

Conflict theory is a rather fuzzy theoretical paradigm in sociological thinking. The term conflict theory crystallized in the 1950s as sociologists like Lewis Coser and Ralf Dahrendorf criticized the then dominant structural functionalism in sociology for overly emphasizing the consensual, conflict-free nature of societies (see Classics of the Conflict Theory Paradigm ). Therefore, they put forward conflict theory as an independent paradigm of sociological theory with a distinct focus on phenomena of power, interests, coercion, and conflict. Basically, conflict theory assumes that societies exhibit structural power divisions and resource inequalities leading to conflicting interests. However, the emergence of manifest conflicts is a rather rare phenomenon, since it depends on the mobilization of power resources by social actors and on their social organization. Therefore, conflict theory assumes that societies and other forms of social organization usually exhibit rather stable structures of dominance and coercion, punctuated only infrequently by manifest conflicts. However, apart from some authors like Randall Collins (see Contemporary Works of the Conflict Theory Paradigm ), only few contemporary sociologists use the label conflict theory to identify their paradigmatic stance. Thus, conflict theory has not become an established paradigm in social theory (see History and Overviews ). However, apart from the notion of conflict theory as independent theoretical paradigm, the term is often used in at least three other important meanings: firstly, to summarize the theoretical tradition in sociological theory, which deals with conflict, power, domination and social change, exemplified by authors like Karl Marx, Max Weber (b. 1864–d. 1920), and Georg Simmel (b. 1858–d. 1918) (see Classics of the Conflict Theory Tradition ). Secondly, it is applied to denote the analysis and explanation of social conflicts in different sociological paradigms and in other behavioral sciences (see Multiparadigmatic Conflict Theory and Perspectives from Other Disciplines ). Finally, the label conflict theory is often applied to substantive research on power structures, domination, conflict, and change (see Fields of Conflict ). Conflict theory as a paradigm had a kind of catalytic function in the social sciences. It was able to show that the sociological classics also had a focus on phenomena of power and conflict (see Classics of the Conflict Theory Tradition ), it inspired other theoretical paradigms to broaden their focus to include hitherto neglected issues (see Multiparadigmatic Conflict Theory ), and it contributed to the emergence of conflict-oriented research in several fields of sociology (see Fields of Conflict ). In contemporary sociological discussions, therefore, conflict theory is less important as an independent sociological paradigm than in the various forms of conflict theorizing it has inspired.

Since conflict theory is not a fully established, independent sociological paradigm, the number of introductory texts and reflections on the history of conflict theoretical thinking is rather limited. Bartos and Wehr 2002 provide a general and comprehensive introduction to the explanation of social conflict. Binns 1977 is a thorough overview of neo-Weberian and Marxist conflict theory. Bonacker 2008 gives an excellent insight into multiparadigmatic conflict theory, covering most theoretical approaches to social conflicts in contemporary social science. Collins 1994 deals exhaustively with the conflict theory tradition, especially Marx and Weber, whereas Collins 1990 creates a link between the conflict theoretical paradigm and contemporary work in comparative historical sociology. Demmers 2012 introduces the most important general theories of violent conflict. The chapter in Joas and Knöbl 2011 is an excellent overview of classic work in the conflict theory paradigm in the 1950s and discusses reasons for the demise of conflict theory as an independent sociological paradigm. Finally, Turner 2003 briefly discusses the conflict theoretical tradition and the classical conflict theory paradigm and focuses especially on contemporary neo-Weberian, neo-Marxist, and feminist conflict theory.

Bartos, Otomar J., and Paul Wehr. 2002. Using conflict theory . Cambridge, UK: Cambridge Univ. Press.

DOI: 10.1017/CBO9780511613692

This is a comprehensive approach to the explanation of social conflict. It has an introductory character and links different theoretical perspectives with empirical examples.

Binns, David. 1977. Beyond the sociology of conflict . New York: St. Martin’s.

This is a historical reflection of the conflict theoretical tradition, focusing especially on the Weberian and neo-Weberian tradition in its relationship to Marxism.

Bonacker, Thorsten, ed. 2008. Sozialwissenschaftliche Konflikttheorien: Eine Einführung . Wiesbaden: Verlag für Sozialwissenschaften.

This volume covers a broad range of social scientific theories dealing with the phenomenon of social conflict. All contributions have a systematic structure and introduce complex theories in a very comprehensible way.

Collins, Randall. 1994. The conflict tradition. In Four sociological traditions . By Randall Collins. New York: Oxford Univ. Press.

This monograph introduces the history of sociological theory by focusing on four major strands of theory building: the conflict, the rational/utilitarian, the Durkheimian or normative, and the micro-interactionist tradition. Because of the author’s readable style and the annotated list of references, the book’s first chapter is a very good introduction to the conflict theoretical tradition.

Collins, Randall. 1990. Conflict theory and the advance of macro-historical sociology. In Frontiers of social theory . Edited by George Ritzer, 68–87. New York: Columbia Univ. Press.

This chapter discusses the contemporary situation of conflict theoretical thinking and links the classical conflict theory paradigm to contemporary work in comparative historical sociology, especially the work in Mann 1986–2013 (see Contemporary Works in the Conflict Theory Paradigm ). It thereby illustrates Collins’s rather encompassing notion of the term conflict theory.

Demmers, Jolle. 2012. Theories of violent conflict: An introduction . Abingdon, UK: Routledge.

This is a book with an introductory character. It explains the most important theories of violent conflict of social psychology, sociology, and political science.

Joas, Hans, and Wolfgang Knöbl. 2011. Conflict sociology and conflict theory. In Social Theory: Twenty introductory lectures . By Hans Joas and Wolfgang Knöbl, 174–198. Cambridge, UK: Cambridge Univ. Press.

This book gives an exhaustive and readable overview of contemporary sociological theorizing. It was originally published in German (Sozialtheorie) in 2004. The chapter not only introduces the main authors and discussions of the classical conflict theory paradigm of the 1950s and 1960s, but it also depicts the failure of conflict theory to establish itself fully as an independent sociological paradigm.

Turner, Jonathan H. 2003. The structure of sociological theory . Belmont, CA: Wadsworth.

The four sub-chapters about conflict theorizing offer a very dense and systematic account of classical and contemporary conflict theory, especially in its neo-Weberian, neo-Marxian, and feminist variety. Turner presents the theories in a very analytic way, summarizing each of them by providing tables of major, empirically testable propositions.

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Conflict Theory

Learning outcomes.

• Summarize conflict theory
• Apply conflict theory

Sociological Paradigm #2: Conflict Theory

Conflict theory looks at society as a competition for limited resources. This perspective is a macro-level approach most identified with the writings of German philosopher and sociologist Karl Marx (1818–1883), who saw society as being made up of two classes, the bourgeoisie (capitalist) and the proletariat (workers), who must compete for social, material, and political resources such as food and housing, employment, education, and leisure time. Social institutions like government, education, and religion reflect this competition in their inherent inequalities and help maintain the unequal social structure.

In the economic sphere, Marx focused on the “mode of production” (e.g., the industrial factory) and “relations of production” (e.g., unequal power between workers and factory owners). The bourgeoisie owns and controls the means of production, which leads to exploitation due to the profit motive. In this arrangement, proletarians have only their labor to sell, and do not own or control capital.  False consciousness is Marx’s term for the proletarian’s inability to see her real position within the class system, a mis-recognition that is complicated by the control that the bourgeoisie often exerts over the media outlets that disseminate and normalize information. These are just some of the structural constrains that prevent workers from joining together in what Marx called  class consciousness , or a common group identity as exploited proletarians and potential revolutionaries.

Watch this video for an overview of Marx’s conflict theory.

German sociologist Max Weber agreed with some of Marx’s main ideas, but also believed that in addition to economic inequalities, there were inequalities of political power and social structure that caused conflict. Weber noted that different groups were affected differently based on education, race, and gender, and that people’s reactions to inequality were moderated by class differences and rates of social mobility, as well as by perceptions about the legitimacy of those in power.

Ida B. Wells articulated the conflict perspective when she theorized a connection between an increase in lynching and an increase in Black socio-economic mobility in the United States from the late 1800s into the mid-20th century. She also examined competition within the feminist movement as women fought for the right to vote, yet the presumably egalitarian mainstream suffragist movements were headed by white women who excluded Black women from suffrage. W.E.B. DuBois also examined race in the U.S. and in U.S. colonies from a conflict perspective, and emphasized the importance of a reserve labor force, made up of Black men. Race conflict paradigms will be examined later in the course in the module devoted to race and ethnicity.

Race and Conflict Theory

W.E.B. DuBois is a classic sociologist who, after earning a Ph.D. from Harvard University in 1895 (the first Black man to do so), went on to an extremely productive career with extensive publication, research, theorizing, and activism.  The Philadelphia Negro  (1896) is considered one of the first examples of scientifically framed and conducted sociology research. DuBois’ study included over 2,500 in-person interviews conducted with African American households in the seventh ward of Philadelphia and even had visual representations of data such as bar graphs to illustrate the realities of racism [1]

He entered the national stage with an article written for  The Atlantic  in 1897 in which he described  double consciousness . Read the following passage from DuBois’ article as he articulates double consciousness:

“It is a peculiar sensation, this double-consciousness, this sense of always looking at one’s self through the eyes of others, of measuring one’s soul by the tape of a world that looks on in amused contempt and pity. One feels his two-ness, — an American, a Negro; two souls, two thoughts, two unreconciled strivings; two warring ideals in one dark body, whose dogged strength alone keeps it from being torn asunder. The history of the American Negro is the history of this strife, — this longing to attain self-conscious manhood, to merge his double self into a better and truer self. In this merging he wishes neither of the older selves to be lost. He does not wish to Africanize America, for America has too much to teach the world and Africa; he does not with to bleach his Negro blood in a flood of white Americanism, for he believes—foolishly, perhaps, but fervently—that Negro blood has yet a message for the world. He simply wishes to make it possible for a man to be both a Negro and an American without being cursed and spit upon by his fellows, without losing the opportunity of self-development.” [2]

C. Wright Mills, who coined the term  sociological imagination , also used conflict theory to examine systems of power and the ways in which government, military, and corporations forming a  power elite  (1956) in the United States in the 1950s. Bernie Sanders raised these issues in the 2016 U.S. presidential election by pointing out that both Republican and Democrat candidates were accepting campaign contributions from banks and investment firms on Wall Street, which he argued would make them subject to corporate influence.

Just as structural functionalism was criticized for focusing too much on the stability of societies, conflict theory has been criticized because it tends to focus on conflict to the exclusion of recognizing stability. Many social structures are extremely stable or have gradually progressed over time rather than changing abruptly, as conflict theory would suggest.

Gender and conflict Theory

Feminist theory was developed to fill a void in Marxism and neo-Marxism that examined class, but not gender as a distinct category. Feminist theory examines gender and gender inequality and also points out the male-centric aspects of conflict theory. It focuses on analyzing the limitations faced by women when they claim the right to equality with men. Additionally, feminist scholars examine the gendered nature of human interactions, which makes it a microsociological as opposed to a macrosociological theory.

Feminist scholars study a range of topics, including sexual orientation, race, economic status, and nationality. However, at the core of feminist sociology is the idea that, in most societies, women have been systematically oppressed, and that men have been historically dominant. This system of seemingly “natural” male control is referred to as patriarchy .

From the early work of women sociologists like Harriet Martineau, feminist sociology has focused on the power relationships and inequalities between women and men. How can the conditions of inequality faced by women be addressed?

Feminist theory has been criticized for its early focus on the lived experiences of white, educated women—which represent just a small subset within American society.  Intersectional theory examines multiple, overlapping identities that include Black, Latina, Asian, gay, trans, working class, poor, single parent, working, stay-at-home, immigrant, and undocumented women, among others. This synthesis of analytical categories takes into consideration the various lived experiences of a more diverse range of women.

To take a contemporary example, the #MeToo movement began when white actress Ashley Judd came forward in 2017 and claimed that film producer Harvey Weinstein invited her to his hotel room, greeted her in a bathrobe, and asked her to massage him or watch him shower. The phrase “me too” had actually been coined in 2006 by Turana Burke, a Black activist who sought to bring attention to women who had been sexually assaulted. Many other wealthy, white, powerful woman came forward and said or tweeted #MeToo. Within one year, the #MeToo movement had become intersectional, stretching across industries, racial and ethnic backgrounds, age, sexual orientation, and gender identities.

<a style="margin-left: 16px;" href="https://docs.google.com/document/d/1vy-T6DtTF-BbMfpVEI7VP_R7w2A4anzYZLXR8Pk4Fu4" target="_blank"

• Cole, N.L. updated 2017. How WEB DuBois Made His Mark on Sociology. https://www.thoughtco.com/web-dubois-birthday-3026475 ↵
• Dubois, W.E.Burghardt. 1897. Strivings of the Negro People. The Atlantic. https://www.theatlantic.com/magazine/archive/1897/08/strivings-of-the-negro-people/305446/ ↵

Introduction to Sociology Lumen/OpenStax Copyright © 2021 by Lumen Learning & OpenStax is licensed under a Creative Commons Attribution 4.0 International License , except where otherwise noted.

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Conflict Theory in Sociology: Assumptions and Criticisms

In Marx’s view of society, conflict was inherent between social groups because resources were limited. Those who had access to these scarce resources had every incentive to deny them to those who did not. 

This, in a nutshell, is the conflict theory in sociology.

Conflict theory is most commonly associated with the philosophy of Karl Marx (1818-1883), who is sometimes referred to as the father of sociological conflict theory – one of the three sociological paradigms . 

Marx famously summed up conflict theory like this:

“The history of all hitherto existing society, is the history of class struggles”. (Marx & Engels, 1998)

Definitions of Conflict Theory

Some scholarly definitions of conflict theory include:

• “Conflict between groups arises at least in part from competition for limited resources or conflicting goals” (McKenzie & Gabriel, 2017)
• “Conflict theory posits that conflict is a fundamental part of the social order” (Chernoff, 2013)
• “people develop negative attitudes towards others as a result of competition with those others over limited resources” (Major, 2006)

Three Conflict Theory Assumptions

Conflict theory is not a single unified theory, but rather an umbrella term used for a variety of perspectives, all of which share three underlying assumptions in common: 

• Humans are rational beings acting to maximize their self-interest.
• The resources which humans seek are limited.
• The pursuit of scarce resources by rational self-interested actors will necessarily lead to conflict. 

Conflict theories stand in contrast to consensus theories in sociology, which, while agreeing with the first two propositions stated above, differ from the third.

This is to say, consensus theorists believe that a division of scarce resources among rational, self-interested actors can also be arrived at through a mutually beneficial agreement, rather than through conflict alone. 

Related: Conflict Theory Examples

Conflict Theory vs Consensus Theory

Consensus theory is the main competing theory to conflict theory (see: conflict theory vs consensus theory ). According to this theory, societies can reach an equilibrium whereby groups can cooperate and live peacefully alongside one another.

The theory does not hold that society is fundamentally fair and equal. However, it does posit that social change needs to take place through incremental institutional change rather than conflict (as opposed to the structural-functionalist perspective of social change).

For example, in a democracy, people can achieve change not by overthrowing a government but by convincing enough electors to vote for their perspective.

The struggle between conflict and consensus approaches is evident within left-of-center politics. Center-left groups tend to embrace consensus theory whereby social change is achieved through incrementalism. Farther-left groups, such as communists, embrace a view of the world that is based on a power struggle, oppression, and revolution.

Evolution of Conflict Theory Since Marx

1. ludwig gumplowicz.

The Polish – Austrian sociologist Ludwig Gumplowicz ( 1838 – 1909) provided a more comprehensive formulation of conflict theory, transcending Marx’s narrow focus on economic factors for conflict.

For Gumplowicz, conflict was the basis of civilization, state formation, and the legal system. The laws in any society, according to Gumplowicz, were not based on any idea of social welfare but were rather written by victorious groups in social conflict to serve their own self-interest. 

2. C. Wright Mills

The American sociologist C. Wright Mills (1916-1962) used conflict theory to explain the formation of power elites in society.

The power elites, according to Mills, were the people in a society who had near unlimited access to the state and its resources, such as the government and large corporations.

By contrast, the ordinary citizen is powerless as the power elites can manipulate state power to their end. 

Strengths of Conflict Theory

1. explains the oppressive nature of capitalism.

Marx was, primarily, focused on capitalism and class struggle. According to Marx, capitalism inherently involves the oppression of the workers by the capitalist class that controls the resources.

Thus, whenever there are fights between unions and employers , or internal social conflicts between the popular masses and corrupt oligarchs, Marx’s theorization that the world is defined by conflict over resources re-plays itself in real life.

In other words, this theory has stood for over 150 years as an example of man’s tendency to oppress his potential competitor for access to resources. Over and again, the theory’s predictions seem to come to fruition.

2. Explains Social Stratification

Conflict theory explains why societies tend to be stratified into groups of people with power and those without power.

For example, societies have achieved social stratification by creating caste systems, the patriarchy , apartheid, and other institutional and social measures that sustain the power of the dominant groups to access and control resources and deny access to those resources to the subjugated groups.

3. No Society has Achieved Peaceful Equality

Conflict theory can explain why no society has successfully achieved peaceful equality. All societies have, historically, faced moments of revolution and violence.

For example, ancient Rome was overcome with the gluttony of the few which led to its collapse. Similarly, even historically peaceful societies like the United States have bloodied histories of violent struggles between black slaves and white slave owners and even women versus men.

These examples demonstrate how conflict theory goes beyond just class struggle and into other intersectional areas of group identity, such as race and gender.

Conflict theory helps to explain these regular outbreaks of conflict within societies by highlighting that it’s a result of conflict between social groups .

Criticisms of Conflict Theory

1.  the consensus theory critique.

The consensus theory in sociology is the logical antithesis of the conflict theory. It states that human beings are almost as likely, if not more, to cooperate with each other to distribute scarce resources justly, rather than engage in conflict and attempt to subjugate the other. 

2. Conflict Theory Ignores Stability

History is made up of both periods of upheaval and periods of stability. By focusing only on conflict and strife, and ignoring the long stretches of peace and stability, the conflict theory takes a partial view of history and human society, akin to focusing only on the troughs of a waveform and ignoring the crests. 

Conflict Theory and Dialectic Materialism

The conflict theory is an example of dialectic materialism.

Dialectic simply means something that results from the action of two or more opposing forces.

The German philosopher Hegel (1770 – 1831)  expanded the meaning of the term to mean a contradiction inherent in all material phenomena.

We can see this dialectical nature of the material world all around us – that the world is complex and full of contradictions is a statement most of us would agree with. 

In Hegelian dialectics, this inner contradiction of all material beings is capable of being resolved through analysis and synthesis.

A very simple formulation of Hegelian dialectic can be presented as:

• Thesis + Antithesis = Synthesis

Marx, while agreeing with Hegel that the material world is full of inner contradictions, disagreed that they could be peacefully resolved.

In the Marxian view, such inner contradictions could only be successfully resolved through a complete social and structural reorganization. 

Thus, for Marx, the inner contradictions of the capitalist mode of production, which brought the ruling and the working classes in conflict with each other,  could only be resolved through a class struggle and a dictatorship of the proletariat.

Despite his comprehensive statement of the conflict theory, Marx’s account remained limited in its scope due to its exclusive focus on class as the only faultline of social conflict.

Related: Role Conflict Examples

The conflict theory has near-universal application to a wide variety of phenomena.

This stems from its roots in dialectical materialism, or the observation that all things are made up of contradictions, much like Biblical juxtapositions of good vs evil, light vs dark, and so on.

The junctures at which these contradictions meet represent faultlines from which conflicts erupt.

However, for critics of the theory, contradictions do not need violent resolution. Sometimes, they can also be resolved through analysis, reflection, and cooperation.

Just as human nature is not always base and self-interested. History is replete with examples of humans – both individually and collectively – acting out of a complete disregard for self-interest, solely for altruistic purposes.

Thus, the conflict theory, despite its seeping explanatory powers, comes with its limitations. 

See More Examples of Sociology Here

Atwood, M. (1972) Survival: A thematic guide to Canadian literature. Los Angeles: Anansi.

Chernoff, C. (2013). Conflict theory of education. In J. Ainsworth (Ed.), Sociology of education: An a-to-z guide (Vol. 1, pp. 146-147). SAGE Publications, Inc., https://dx.doi.org/10.4135/9781452276151.n84  

Christie, D.J. (2011)   The encyclopedia of peace psychology. London: Wiley.

Du Bois, W. E. B. (1903). The souls of Black folk . New York: Bantam Classic.

Durkheim, E. (1938). The rules of sociological method. The University of Chicago Press.

Hess, A.J. (June, 2020) How student debt became a $1.6 trillion crisis  CNBC https://www.cnbc.com/2020/06/12/how-student-debt-became-a-1point6-trillion-crisis.html  

Huntington, S. P. (1993). The clash of civilizations?. Foreign Affairs . 72 (3), 22–49. doi : 10.2307/20045621

Lasswell, H. D. (1941). The Garrison State. American Journal of Sociology , 46 (4), 455–468. http://www.jstor.org/stable/2769918  

Marx, K. and Engels, F. (1998) The communist manifesto: Introduction by Martin Malia. London: Penguin.

McKenzie, J., & Gabriel, T. (2017). Applications and extensions of realistic conflict theory: moral development and conflict prevention. In Norms, groups, conflict, and social change (pp. 307-324). Routledge.

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Dr. Chris Drew is the founder of the Helpful Professor. He holds a PhD in education and has published over 20 articles in scholarly journals. He is the former editor of the Journal of Learning Development in Higher Education. [Image Descriptor: Photo of Chris]

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Karl Marx and Conflict Theory: An Introduction

Karl marx and conflict theory.

Conflict theory in sociology is the creation of Karl Marx. Indeed, Marxism and conflict theory are sometimes discussed as though the two were synonymous. There can also be no better example than Marxism of the close connection between a theorist’s ideas and the events of the “real world”; for it is in the name of Marx’s ideas that revolutionaries around the world attack existing forms of society and that organized Communist parties have ruled a large part of mankind.

Karl Marx was born in 1818 in Trier, Germany. His parents were Jews who had converted to Protestantism to avoid discrimination and loss of civil rights, and in particular, to protect his father’s law practice. Marx also began to study law. However, at the University of Berlin he became fascinated by the philosophy of Hegel, who interpreted the whole of history as the process by which “Spirit” (and consequently humanity) progressed toward complete self-knowledge and a “rational” and “free” society. Marx became a Young Hegelian, one of a group of young philosophers who questioned many parts of the master’s teachings while remaining beholden to his approach. Indeed, in later years, Marx came to see his own writing as upending Hegel’s, replacing Hegel’s emphasis on mind as the crucial determinant of history with his own “materialist” philosophy, which demonstrated that material factors determined events. He also became an antireligious radical, and after completing his thesis he worked as a writer and publicist in Paris and Belgium. During this period he wrote The Communist Manifesto, which sets out a program for a revolutionary government and outlines his theory of social structures and social change. When the revolution of 1848 broke out in Germany, he returned to edit a radical newspaper.

After the revolution failed, he went into exile again and settled in London, his home for the rest of his life. During much of this period, Marx and his family were extremely poor; help from his friend Friedrich Engels, a socialist textile manufacturer, was vital. Nonetheless, his theories became increasingly well-known and influential, especially outside England. He was consulted more and more frequently by Russian and German radicals and revolutionaries, and since his death, Communist parties have developed all over the world. Their dogma consists of the analyses of Marx and of Lenin, who led the first successful Communist revolution.

Marxist sociologists form a school whose analyses take place within the framework Marx created. In this sense, therefore, Marxism is an entirely contemporary theory. The basic elements of conflict theory are all apparent in Marx’s work. He believed, first of all, that people have an essential nature and predefined interests. Indeed, Marxists generally argue that if people do not behave in accordance with these interests it can only mean that they have been deceived about what their “true interests” are by a social system that works in others’ favor. Second, Marx analyzed both historical and contemporary society in terms of conflicts between different social groups with different interests. Finally, he emphasized the link between the nature of ideas or “ideologies” and the interests of those who develop them, and he insisted that the ideas of an age reflect the interests of the “ruling class.”

Marx emphasized the primacy of technology and of patterns of property ownership in determining the nature of people’s lives and course of social conflict. Whereas Marxist and, to a lesser degree, other “critical” conflict theorists retain this emphasis, other analysts from Weber on have seen it as an important, but only partial, explanation. Marx’s work is also distinguished by its claim to predict the future and its belief in the possibility of a perfect, conflict-free, communist society. Such beliefs are accepted partly or in full by the more “critical” theorists, while being rejected by the analytic conflict theorists who draw on Weber. The divide between the two approaches thus derives from the central differences between Marx and Weber themselves.

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Module 12: Education

Conflict theory on education, learning outcomes.

• Examine the perspective of conflict theory on education
• Examine the feminist theory on education

Conflict Theory

Conflict theorists do not believe that public schools reduce social inequality through providing equal opportunity. Rather, they believe that the educational system reinforces and perpetuates social inequalities that arise from differences in class, gender, race, and ethnicity. Where functionalists see education as serving a beneficial role, conflict theorists view it more negatively. To them, educational systems preserve the status quo and push people of lower status into obedience, which keeps them socioeconomically disadvantaged.

Figure 1.  Conflict theorists see the education system as a means by which those in power stay in power. (Photo courtesy Thomas Ricker/flickr)

The fulfillment of one’s education is closely linked to social class. Students of low socioeconomic status are generally not afforded the same opportunities as students of higher status, no matter how great their academic ability or desire to learn. Picture a student from a working-class home who wants to do well in school. On a Monday, he’s assigned a paper that’s due Friday. Monday evening, he has to babysit his younger sister while his divorced mother works. Tuesday and Wednesday, he works stocking shelves after school until 10:00 p.m. By Thursday, the only day he might have available to work on that assignment, he’s so exhausted he can’t bring himself to start the paper. His mother, though she’d like to help him, is so tired herself that she isn’t able to give him the encouragement or support he needs. And since English is her second language, she has difficulty with some of his educational materials. They also lack a computer and printer at home, which most of his classmates have, so they rely on the public library or school system for access to technology. As this story shows, many students from working-class families have to contend with helping out at home, contributing financially to the family, poor study environments, and a lack of family support. This is a difficult match with education systems that adhere to a traditional curriculum that is more easily understood and completed by students of higher social classes.

Such a situation leads to social class reproduction, extensively studied by French sociologist Pierre Bourdieu. He researched how cultural capital , or cultural knowledge that serves as (metaphorical) currency that helps us navigate a culture, alters the experiences and opportunities available to French students from different social classes. Members of the upper and middle classes have more cultural capital than do families of lower-class status. As a result, the educational system maintains a cycle in which the dominant culture’s values are rewarded and thus generationally reproduced. Instruction and tests cater to the dominant culture and leave others struggling to identify with values and competencies outside their social class. For example, there has been a great deal of discussion over what standardized tests such as the SAT truly measure. Many argue that the tests group students by cultural ability rather than by natural intelligence. For example, a question on the comprehensive reading section of the SAT inquires about a painting at an art museum. For a student who has not experienced art museums regularly, this question poses greater difficulty than it does for a student who grew up going to cultural events such as art exhibitions. Such mechanisms in public education reinforce and perpetuate inequalities.

This video explains how cultural capital impacts a hypothetical student.

The article referenced in the interactive above raises many important issues, and some questions we might pursue further are:

• Are there any forms of cultural capital that can be acquired without economic capital? That is, can one cultivate habits of speech and appearance that suggest higher social status but which do not cost money? (or at least very much money?) What symbolic values are at work here?
• If prestigious brand-name products, such as the Louis Vuitton handbag, confer some sort of high status on those who possess and display them, then how does the “branding” of the self function in our 21st-Century economy? When individuals brand themselves through social media and other public platforms, whether as employees or “influencers” and such, what status or characteristics are they trying to claim? What do they hope to gain?
• The sociologist Charles Horton Cooley introduced the concept of the “looking glass self,” which says we develop our sense of self according to how we believe others perceive us. Can this idea help us understand how social status and economic class are related? To what extent are status and class a matter of self-conscious performance for the benefit of an imagined audience?

The Hidden Curriculum

The cycle of rewarding those who possess cultural capital is found in formal educational curricula as well as in the hidden curriculum , which refers to the type of nonacademic knowledge that students learn through informal learning and cultural transmission. This hidden curriculum reinforces the positions of those with higher cultural capital and serves to bestow status unequally.

The Hidden Curriculum ideology is very prevalent in sociology, as sociologists seek to better understand how education is shaping society as a larger unit. This video explains what this means.

This next video explains how sociologists examine the hidden curriculum from the various sociological perspectives.

Conflict theorists point to tracking , a formalized sorting system that places students on “tracks” (advanced versus low-achievers) that perpetuate inequalities. While educators may believe that students do better in tracked classes because they are with students of similar ability and may have access to more individual attention from teachers, conflict theorists feel that tracking leads to self-fulfilling prophecies in which students live up (or down) to teacher and societal expectations (Education Week 2004). The ways by which students are assigned to tracks differs both between and within schools. Today, it is less common for schools to rigidly track students in all subjects, and it is less common to track them into different vocational paths. Administrators and teachers in a given school may carefully avoid using the term “tracking” to describe the organization of their school’s curriculum. Yet, schools maintain a variety of policies that sort students into different programs of study including: test scores and grade requirements, pre- and co-requisite requirements, and teacher recommendations.

Low-track classes tend to be primarily composed of low-income students, usually minorities, while upper-track classes are usually dominated by students from socioeconomically successful groups. In 1987, Jeannie Oakes theorized that the disproportionate placement of poor and minority students into low tracks does not reflect their actual learning abilities. Rather, she argued that the ethnocentric claims of social Darwinists and the Anglo-Saxon-driven Americanization movement at the turn of the century combined to produce a strong push for “industrial” schooling, ultimately relegating the poorer minority students to vocational programs and a differentiated curriculum which she considered a lingering pattern in 20th century schools.

Some studies suggest that tracking can influence students’ peer groups and attitudes regarding other students. Adam Gamoran’s study (1992) shows that students are more likely to form friendships with other students in the same tracks than with students outside of their tracks. Since low-class and minority students are overrepresented in low tracks, and Whites and Asians generally dominate higher tracks, interaction among these groups can be discouraged by tracking. However, there is no research showing an academic benefit to low track students from such interaction.

Link to Learning

Tracking is not uncommon in the United States and can take many forms at any level of compulsory schooling. Did you experience tracking at your school? This student Ted talk explains some of the adverse consequences of separating students into high-performing, average, and below-average tracks: Student Tracking Needs to End .

To conflict theorists, schools play the role of training working-class students to accept and retain their position as lower-tier members of society. They argue that this role is fulfilled through the disparity of resources available to students in richer and poorer neighborhoods as well as through testing (Lauen and Tyson 2008). Did you know that a school’s resources are dependent on property taxes in the school district’s boundaries? This is a controversial policy, as it contributes to existing inequalities in the home and in the the neighborhood.

IQ tests have been attacked for being biased—for testing cultural knowledge rather than actual intelligence. For example, a test item may ask students what instruments belong in an orchestra. To correctly answer this question requires certain cultural knowledge—knowledge most often held by more affluent people who typically have more exposure to orchestral music. Though experts in the field of testing claim that bias has been eliminated from tests, conflict theorists maintain that this is impossible. These tests, to conflict theorists, are another way in which education does not so much provide opportunities as maintain established configurations of power.

This NPR article,  Why America’s Schools Have A Money Problem , explains more about inequalities in public schools created by differences in revenue generated through property taxes.

Think It Over

• Thinking of your school, what are some ways that a conflict theorist would say that your school perpetuates class differences?

Feminist Theory

Figure 2.  Some 1903 female graduates of Western University.

Feminist theory aims to understand the mechanisms and roots of gender inequality, particularly in education, as well as their societal repercussions. Like many other institutions of society, educational systems are characterized by unequal treatment and opportunity for women, despite the monumental progress that has been made in recent decades. The literacy rate among women worldwide is 83 percent, compared to the almost 90 percent observed for men, [1] and women around the world are still less likely than men to set foot in a school. [2]

Women in the United States have been relatively late, historically speaking, to be granted entry to the public university system. In fact, it wasn’t until the establishment of Title IX of the Education Amendments in 1972 that discriminating on the basis of sex in U.S. education programs became illegal. In the United States, there is also a post-education gender disparity between what male and female college graduates earn, despite women now graduating college at higher rates than men (Citation C). A study released in May 2011 showed that, among men and women who graduated from college between 2006 and 2010, men out-earned women by an average of more than $5,000 each year. First-year job earnings for men averaged $33,150; for women the average was $28,000 (Godofsky, Zukin, and van Horn 2011). Similar trends are seen among salaries of professionals in virtually all industries. [3]

Here are a few facts about the gendered wage gap from the AAUW (2018): [4]

Figure 3 . One way to think about the gender pay gap is by looking at the difference in median earnings for men and women.

• Women earn 80% of what men make.
• Racial minority women earn even less when compared to white men – with the lowest being Hispanic/Latina women making 53% of what men make.
• Utah has the largest pay gap, California has the smallest.
• The gender gap is found across nearly all professions.

When women face limited opportunities for education, their capacity to achieve equal rights, including financial independence, is limited. Feminist theory seeks to promote women’s rights to equal education (and its resultant benefits) across the world.

Grade Inflation

Grade inflation: when is an a really a c.

In 2019, news emerged of a criminal conspiracy regarding wealthy and, in some cases, celebrity parents who illegally secured college admission for their children. Over 50 people were implicated in the scandal, including employees from prestigious universities; several people were sentenced to prison. Their activity included manipulating test scores, falsifying students’ academic or athletic credentials, and acquiring testing accommodations through dishonest claims of having a disability.

One of the questions that emerged at the time was how the students at the subject of these efforts could succeed at these challenging and elite colleges. Meaning, if they couldn’t get in without cheating, they probably wouldn’t do well. Wouldn’t their lack of preparation quickly become clear?

Many people would say no. First, many of the students involved (the children of the conspirators) had no knowledge or no involvement of the fraud; those students may have been admitted anyway. But there may be another safeguard for underprepared students at certain universities: grade inflation.

Grade inflation  generally refers to a practice of awarding students higher grades than they have earned. It reflects the observation that the relationship between letter grades and the achievements they reflect has been changing over time. Put simply, what used to be considered C-level, or average, now often earns a student a B, or even an A.

Some, including administrators at elite universities, argue that grade inflation does not exist, or that there are other factors at play, or even that it has benefits such as increased funding and elimination of inequality (Boleslavsky 2014). But the evidence reveals a stark change. Based on data compiled from a wide array of four-year colleges and universities, a widely cited study revealed that the number of A grades has been increasing by several percentage points per decade, and that A’s were the most common grade awarded (Jaschik 2016). In an anecdotal case, a Harvard dean acknowledged that the median grade there was an A-, and the most common was also an A. Williams College found that the number of A+ grades had grown from 212 instances in 2009-10 to 426 instances in 2017-18 (Berlinsky-Schine 2020). Princeton University took steps to reduce inflation by limiting the number of A’s that could be issued, though it then reversed course (Greason 2020).

Why is this happening? Some cite the alleged shift toward a culture that rewards effort instead of product, i.e., the amount of work a student puts in raises the grade, even if the resulting product is poor quality. Another oft-cited contributor is the pressure for instructors to earn positive course evaluations from their students. Finally, many colleges may accept a level of grade inflation because it works. Analysis and formal experiments involving graduate school admissions and hiring practices showed that students with higher grades are more likely to be selected for a job or a grad school. And those higher-grade applicants are still preferred even if decision-maker knows that the applicant’s college may be inflating grades (Swift 2013). In other words, people with high GPA at a school with a higher average GPA are preferred over people who have a high GPA at a school with a lower average GPA.

Ironically, grade inflation is not simply a college issue. Many of the same college faculty and administrators who encounter or engage in some level of grade inflation may lament that it is also occurring at high schools (Murphy 2017).

• UNESCO Institute for Statistics. Literacy rate, adult male (% of males ages 15 and above). Retrieved from  https://data.worldbank.org/indicator/SE.ADT.LITR.MA.ZS?view=chart .  ↵
• UNESCO. Gender Equality in Education. Retrieved from http://uis.unesco.org/en/topic/gender-equality-education . ↵
• Semuels, Alana (November 2017). "Poor Girls Are Leaving Their Brothers Behind." Retrieved from https://www.theatlantic.com/business/archive/2017/11/gender-education-gap/546677/ . ↵
• AAUW. "The Simple Truth about the Gender Pay Gap." Retrieved from https://www.aauw.org/research/the-simple-truth-about-the-gender-pay-gap/ . ↵
• Modification, adaptation, and original content. Authored by : Florencia Silviera for Lumen Learning. Provided by : Lumen Learning. License : CC BY: Attribution
• Theoretical Perspectives on Education. Authored by : OpenStax CNX. Located at : https://cnx.org/contents/[email protected]:Q7ShLma2@8/16-2-Theoretical-Perspectives-on-Education . License : CC BY: Attribution . License Terms : Download for free at http://cnx.org/contents/[email protected]
• Tracking (education). Provided by : Wikipedia. Located at : https://en.wikipedia.org/wiki/Tracking_(education) . License : CC BY-SA: Attribution-ShareAlike
• Cultural Capital Interactive. Authored by : Scott Barr for Lumen Learning. Provided by : Lumen Learning. License : CC BY: Attribution
• Grade Inflation. Provided by : OpenStax . Located at : https://openstax.org/books/introduction-sociology-3e/pages/16-2-theoretical-perspectives-on-education . Project : Sociology 3e. License : CC BY: Attribution . License Terms : Access for free at https://openstax.org/books/introduction-sociology-3e/pages/1-introduction
• Cultural Capital. Authored by : Sociology Live!. Located at : https://www.youtube.com/watch?v=5DBEYiBkgp8 . License : Other . License Terms : Standard YouTube License
• The Hidden Curriculum | Part 2 of 2: Sociological Perspectives. Provided by : HumberEDU. Located at : https://www.youtube.com/watch?v=77psBGyYj94 . License : Other . License Terms : Standard YouTube License
• The Hidden Curriculum | Part 1 of 2: Norms, Values and Procedures. Provided by : HumberEDU. Located at : https://www.youtube.com/watch?v=NuLhmDE9Exo . License : Other . License Terms : Standard YouTube License
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• female graduates in 1903. Provided by : Wikipedia. Located at : https://commons.wikimedia.org/wiki/File:Group_of_women_in_cap_and_gown_at_Western_College_on_Tree_Day_1903_(3191801017).jpg . License : Public Domain: No Known Copyright

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8.7: Conflict Theory and Society

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Learning Outcomes

• Describe the conflict theory view of society
• Explain Karl Marx’s concepts of class and alienation

Karl Marx and Conflict Theory

Karl Marx is certainly among the most significant social thinkers in recent history. While there are many critics of his work, it is still widely respected and influential. For Marx, society’s constructions were predicated upon the idea of “base and superstructure.” This term refers to the idea that a society’s economic character forms its base, upon which rests the cultural and social institutions, the superstructure. For Marx, it is the base (economy) that determines what a society will be like.

Additionally, Marx saw conflict in society as the primary means of change. Economically, he saw conflict existing between the owners of the means of production—the bourgeoisie —and the laborers, called the proletariat .

Marx maintained that these conflicts appeared consistently throughout history during times of social revolution. These revolutions, or “class antagonisms” as he called them, were a result of one class dominating another. Most recently, with the end of feudalism, a new revolutionary class he called the bourgeoisie dominated the laboring masses that he called the proletariat. The bourgeoisie were revolutionary in the sense that they represented a radical change in the structure of society. In Marx’s words, “Society as a whole is more and more splitting up into two great hostile camps, into two great classes directly facing each other—Bourgeoisie and Proletariat” (Marx and Engels 1848).

In the mid-nineteenth century, as industrialization was booming, bourgeois industrial employers, the “owners of the means of production” in Marx’s terms, became more and more exploitative toward the working class proletariat. The large manufacturers of steel were particularly ruthless, and their facilities were popularly dubbed “dark satanic mills” based on a poem by William Blake. Marx’s frequent co-author and friend, Friedrich Engels, wrote The Condition of the Working-Class in England (1844), which described the horrid conditions.

Add to that the long hours, the use of child labor, and exposure to extreme temperatures and toxic chemicals, and it is no wonder that Marx and Engels referred to capitalism, which is a way of organizing an economy so that the things that are used to make and transport products (such as land, oil, factories, ships, etc.) are owned by profit-seeking individuals and companies rather than by the government, as the “dictatorship of the bourgeoisie.”

For Marx, how we labor defines who we are. Historically, and in spite of the persistent efforts of one class to dominate another, Marx argued that some element of common humanity still existed in pre-industrial, smaller-scale modes of productions such as guild communities and workshops. In these workplaces, there was at least some connection between the worker and the product, whose creation was partially governed by seasonal cycles and by the the rise and fall of the sun, just as in earlier agricultural societies. But with the bourgeois revolution and the rise of industrialization and capitalism, the worker now labored for wages alone. His relationship to his labor was no longer of a human nature, but was instead based on artificial, inorganic conditions.

Marx described modern society in terms of alienation. Alienation refers to the condition in which the individual is isolated and divorced from his or her society, work, or sense of self. Marx defined four specific types of alienation.

• Alienation from the product of one’s labor. An industrial worker does not have the opportunity to relate to the product he labors on. Instead of training for years as a watchmaker, an unskilled worker can get a job at a watch factory pressing buttons to seal watch pieces together. The worker does not care if he is making watches or cars, simply that the job exists. In the same way, a worker may not even know or care what product to which he is contributing. A worker on a Ford assembly line may spend all day installing windows on car doors without ever seeing the rest of the car.
• Alienation from the process of one’s labor. A worker does not control the conditions of her job because she does not own the means of production (i.e., the factory and its tools and raw materials). If a person is hired to work in a fast food restaurant, she is expected to make the food the way she is taught. All ingredients must be combined in a particular order and in a particular quantity; there is no room for creativity or change. An employee at Burger King cannot decide to change the spices used on the fries in the same way that an employee on a Ford assembly line cannot decide to place a car’s headlights in a different position. Everything is decided by the factory-owning bourgeoisie who then dictate orders to the laborers.
• Alienation from others. Workers compete, rather than cooperate. Employees vie for time slots, bonuses, and job security. Even when a worker clocks out at night and goes home, the competition does not end. As Marx and Engels described this dynamic in The Communist Manifesto (1848), “No sooner is the exploitation of the laborer by the manufacturer, so far at an end, that he receives his wages in cash, than he is set upon by the other portion of the bourgeoisie, the landlord, the shopkeeper, the pawnbroker.”
• Alienation from one’s self. A final outcome of industrialization is a loss of connectivity between a worker and her occupation. Because there is nothing that ties a worker to her labor, there is no longer a sense of self. Instead of being able to take pride in an identity such as being a watchmaker, automobile builder, or chef, a person is simply a cog in the machine.

Taken as a whole, then, alienation in modern society means that an individual has no control over his life. But why, then, does the modern working class not rise up and rebel? (Indeed, Marx predicted that this would be the ultimate outcome and would result in the collapse of capitalism.)

Another idea that Marx developed is the concept of false consciousness . False consciousness is a condition in which the beliefs, ideals, or ideology of a person are not in the person’s own best interest. In fact, it is the ideology of the dominant class (here, the bourgeois capitalists) that is imposed upon the proletariat. Ideas such as the emphasis of competition over cooperation, or of hard work being its own reward, clearly benefit the owners of the means of production. Therefore, workers are less likely to question their place in society or to assume individual responsibility for existing conditions.

In order for society to overcome false consciousness, Marx proposed that it be replaced with class consciousness , the awareness of one’s rank in society. He thought it was crucial that workers recognize their real relationship to, and political distance from, the means of production. Instead of existing as a “class in itself,” the proletariat must become a “class for itself” in order to effect social change, meaning that instead of just being an inert stratum of society, the class could advocate for social improvements (Marx and Engels 1848). Only once society entered this state of political consciousness would it be ready for a social revolution.

Review Marx’s ideas about alienation and the four types of alienation in the following video.

An interactive or media element has been excluded from this version of the text. You can view it online here: http://pb.libretexts.org/its/?p=200

Further Research

One of the most influential pieces of political writing in modern history was Karl Marx and Friedrich Engels’ The Communist Manifesto (1848). Visit “Manifesto of the Communist Party” on Marxists.org to read the original document that spurred revolutions around the world.

Think It Over

• Think of the ways workers are alienated from the product and process of their jobs. How can these concepts be applied to students and their educations?
• Use Marx’s argument to explain a current social event such as the Occupy movement. Does his theory hold up under modern scrutiny?

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• Alienation. Authored by : Sociology Live!. Located at : https://www.youtube.com/watch?v=30HeJvE9KCg . License : Other . License Terms : Standard YouTube License

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What Is Conflict Theory?

Understanding conflict theory, special considerations.

• Conflict Theory FAQs
• Behavioral Economics

Conflict Theory Definition, Founder, and Examples

What you need to know about the Karl Marx theory

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.

Yarilet Perez is an experienced multimedia journalist and fact-checker with a Master of Science in Journalism. She has worked in multiple cities covering breaking news, politics, education, and more. Her expertise is in personal finance and investing, and real estate.

Conflict theory, as associated with Karl Marx , is a social theory that posits that society is in a state of perpetual conflict because of competition for limited resources.

Conflict theory holds that social order is maintained by domination and power, rather than by consensus and conformity. According to conflict theory, those with wealth and power try to hold on to it by any means possible, chiefly by suppressing the poor and powerless. A basic premise of conflict theory is that individualcs and groups within society will work to try to maximize their own wealth and power.

Key Takeaways

• Conflict theory focuses on competition among groups within society over limited resources.
• Marxist conflict theory sees society as divided along lines of economic class between the proletarian working class and the bourgeois ruling class.
• Conflict theory views social and economic institutions as tools in the struggle among groups or classes, used to maintain inequality and the dominance of the ruling class.
• Later versions of conflict theory look at other dimensions of conflict among capitalist factions and among various social, religious, and other types of groups.

Theresa Chiechi / Investopedia

Philosophers and sociologists have long sought to use conflict theories to explain a wide range of phenomena, including wars, revolutions, poverty , discrimination, and domestic violence.

Marx’s version of conflict theory focused on the conflict between two primary classes. Each class consists of a group of people bound by mutual interests and a certain degree of property ownership. Marx theorized about the bourgeoisie, a group that represented members of society who hold the majority of the wealth and means. The proletariat is the other group, comprised of those considered working-class or poor.

With the rise of capitalism, Marx theorized that the bourgeoisie , a minority within the population, would use their influence to oppress the proletariat, the majority class. This way of thinking is tied to a common image associated with conflict theory-based models of society. Adherents to this philosophy tend to believe in a pyramid arrangement in terms of how goods and services are distributed in society. At the top of the pyramid is a small group of elites that dictate terms and conditions to the larger portion of society because they have an outsized amount of control over resources and power.

Uneven distribution within society was predicted to be maintained through ideological coercion; the bourgeoisie would force acceptance of the current conditions by the proletariat. Conflict theory assumes that the elite will set up systems of laws, traditions, and other societal structures in order to further support their own dominance while preventing others from joining their ranks.

Marx theorized that, as the working class and poor were subjected to worsening conditions, a collective consciousness would raise more awareness about inequality, and this would potentially result in revolt. If, after the revolt, conditions were adjusted to favor the concerns of the proletariat, the conflict circle would eventually repeat but in the opposite direction. The bourgeoisie would eventually become the aggressor and revolter, grasping for the return of the structures that formerly maintained their dominance.

Marx viewed capitalism as part of a historical progression of economic systems. He believed capitalism was rooted in commodities , or things that are purchased and sold. For example, he believed that labor is a type of commodity. Because laborers have little control or power in the economic system (because they don’t own factories or materials), their worth can be devalued over time. This can create an imbalance between business owners and their workers, which can eventually lead to social conflicts. He believed these problems would eventually be fixed through a social and economic revolution.

Adaptations of Marxist Conflict Theory

Max Weber, a German sociologist, philosopher, jurist, and political economist, adapted many aspects of Marxist conflict theory and later further refined some of Marx's ideas. Weber believed that conflict over property was not limited to one specific scenario. Rather, he believed that there were multiple layers of conflict existing at any given moment and in every society.

Whereas Marx framed his view of conflict as one between owners and workers, Weber also added an emotional component to his ideas about conflict. Weber's beliefs about conflict extend beyond Marx's because they suggest that some forms of social interaction, including conflict, generate beliefs and solidarity between individuals and groups within a society. In this way, an individual's reactions to inequality might be different depending on the groups with which they are associated; whether they perceive those in power to be legitimate; and so on.

Conflict theorists of the later 20th and early 21st centuries have continued to extend conflict theory beyond the strict economic classes posited by Marx, although economic relations remain a core feature of the inequalities across groups in the various branches of conflict theory. Conflict theory is highly influential in modern and postmodern theories of sexual and racial inequality, peace and conflict studies, and the many varieties of identity studies that have arisen across Western academia in the past several decades.

Examples of Conflict Theory

Conflict theorists view the relationship between a housing complex owner and a tenant as being based mainly on conflict instead of balance or harmony, even though there may be more harmony than conflict. They believe that they are defined by getting whatever resources they can from each other.

In the above example, some of the limited resources that may contribute to conflicts between tenants and the complex owner include the limited space within the complex, the limited number of units, the money that tenants pay to the complex owner for rent, and so on. Ultimately, conflict theorists see this dynamic as one of conflict over these resources.

The complex owner, however gracious, is fundamentally focused on getting as many apartment units filled as possible so that they can make as much money in rent as possible, especially if bills such as mortgages and utilities must be covered. This may introduce conflict between housing complexes, among tenant applicants looking to move into an apartment, and so forth. On the other side of the conflict, the tenants themselves are looking to get the best apartment possible for the least amount of money in rent.

The financial crisis of 2008 and the subsequent bank bailouts are good examples of real-life conflict theory, according to authors Alan Sears and James Cairns in their book "A Good Book, in Theory." They view the financial crisis as the inevitable outcome of the inequalities and instabilities of the global economic system, which enable the largest banks and institutions to avoid government oversight and take huge risks that only reward a select few.

Sears and Cairns note that large banks and big businesses subsequently received bailout funds from the same governments that claimed to have insufficient funds for large-scale social programs such as universal healthcare. This dichotomy supports a fundamental assumption of conflict theory, which is that mainstream political institutions and cultural practices favor dominant groups and individuals.

This example illustrates that conflict can be inherent in all types of relationships, including those that don't appear on the surface to be antagonistic. It also shows that even a straightforward scenario can lead to multiple layers of conflict.

Conflict theory is a sociopolitical theory that is heavily associated with Karl Marx. It seeks to explain political and economic events in terms of an ongoing struggle over finite resources. In this struggle, Marx emphasizes the antagonistic relationship between social classes, in particular the relationship between the owners of capital—whom Marx calls the “bourgeoisie”—and the working class, whom he calls the “proletariat.” Conflict theory had a profound influence on 19th- and 20th-century thought and continues to influence political debates to this day.

What Are Some Common Criticisms of Conflict Theory?

One common criticism of conflict theory is that it fails to capture the way in which economic interactions can mutually benefit the different classes involved. For example, conflict theory describes the relationship between employers and employees as one of conflict, in which the employers wish to pay as little as possible for the employees' labor, while the employees wish to maximize their wages. In practice, however, employees and employers often have a harmonious relationship. Moreover, institutions such as pension plans and stock-based compensation can further blur the boundary between workers and corporations by giving workers an additional stake in the success of their employer.

Who Is Credited With Inventing Conflict Theory?

Philosophers and sociologists have long used conflict theory to analyze societies.

Marxist conflict theory refers to conflict theory as put forward by the 19th-century political philosopher, who led the development of communism as a school of thought in economics. Karl Marx’s two most famous works are The Communist Manifesto , which he published in 1848; and Das Kapital , published in 1867. Although he lived in the 19th century, Marx had a substantial influence on politics and economics in the 20th century and is generally considered one of history’s most influential and controversial thinkers.

University of North Carolina, Pembroke. " Social Work Theories ."

OpenEd CUNY. " Theoretical Perspectives on Society: Karl Marx and Conflict Theory. "

Stanford University, Stanford Encyclopedia of Philosophy. " Karl Marx ."

OpenEd CUNY. " Theoretical Perspectives: Conflict Theory. "

University of Minnesota Duluth. " Sociological Theory: The Basics of Conflict Theory ."

Alan Sears and James Cairns. “ A Good Book, In Theory .” Pages 40-41. University of Toronto Press, 2015.

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Conflict management.

• Patricia Elgoibar , Patricia Elgoibar University of Barcelona
• Martin Euwema Martin Euwema Katholieke Universiteit Leuven
•  and  Lourdes Munduate Lourdes Munduate University of Seville
• https://doi.org/10.1093/acrefore/9780190236557.013.5
• Published online: 28 June 2017

Conflicts are part of nature and certainly part of human relations, between individuals, as well as within and between groups. Conflicts occur in every domain of life: family, work, and society, local and global. Conflict management, therefore, is an essential competency for each person. People differ largely in their emotional and behavioral responses to conflict and need to learn how to behave effectively in different conflict situations. This requires a contingency approach, first assessing the conflict situation, and then choosing a strategy, matching the goals of the party. In most situations, fostering cooperative relations will be most beneficial; however, this is also most challenging. Therefore, constructive conflict management strategies, including trust building and methods of constructive controversy, are emphasized. Conflict management, however, is broader than the interaction of the conflicting parties. Third-party interventions are an essential element of constructive conflict management, particularly the assessment of which parties are intervening in what ways at what escalation stage.

• cooperation
• competition
• conflict behavior
• conglomerate conflict behavior
• constructive conflict management
• conflict resolution strategies

Definition of Conflict

Conflicts are part of nature, and certainly part of human relations. People experience conflict with other persons, in teams or in groups, as well as between larger entities, departments, organizations, communities, and countries. Conflicts appear at home, at work, and in our spare-time activities with friends, with people we love and with people we hate, as well as with our superiors and with our subordinates and coworkers. Parties need to accept conflicts as part of life dynamics and learn to deal with them effectively and efficiently. Conflict management refers to the way we manage incompatible actions with others, where others can be a person or a group.

Conflict is a component of interpersonal interactions; it is neither inevitable nor intrinsically bad, but it is commonplace (Coleman, Deutsch, & Marcus, 2014 ; Schellenberg, 1996 ). In the 20th century , Lewin ( 1935 ) concluded that an intrinsic state of tension motivates group members to move toward the accomplishment of their desired common goals. Later on, Parker Follett ( 1941 ) explored the constructive side of conflict and defined conflict as the appearance of difference, difference of opinions or difference of interests. Deutsch ( 1949 ) developed this line of thought and analyzed the relation between the way group members believe their goals are related and their interactions and relationships.

A common definition of conflict argues that there is a conflict between two (or more) parties (individuals or groups) if at least one of them is offended, or feels bothered by the other (Van de Vliert, 1997 ; Wall & Callister, 1995 ). Traditionally, conflict has been defined as opposing interests involving scarce resources and goal divergence and frustration (Pondy, 1967 ). However, Deutsch ( 1973 ) defined conflict as incompatible activities: one person's actions interfere, obstruct, or in some way get in the way of another's action. Tjosvold, Wan, and Tang ( 2016 ) proposed that defining conflict as incompatible actions is a much stronger foundation than defining conflict as opposing interests, because conflicts also can occur when people have common goals (i.e., they may disagree about the best means to achieve their common goals). The key contribution of Deutsch’s ( 1973 ) proposal is that incompatible activities occur in both compatible and incompatible goal contexts. Whether the protagonists believe their goals are cooperative or competitive very much affects their expectations, interaction, and outcomes as they approach conflict (Tjosvold et al., 2016 ).

Characteristics of Conflict

Euwema and Giebels ( 2017 ) highlighted some key elements of conflict.

Conflict implies dependence and interdependence. Parties rely to some extent on the other parties to realize their goals (Kaufman, Elgoibar, & Borbely, 2016 ). This interdependence can be positive (a cooperative context), negative (a competitive context), or mixed. Positive interdependence is strongly related to cooperative conflict behaviors, while negative interdependence triggers competitive behaviors (Johnson & Johnson, 2005 ). Interdependence also reflects the power difference between parties. A short-term contractor on a low-paid job usually is much more dependent on the employer than vice versa. Many conflicts, however, can be seen as “mixed motive” situations.

Conflicts are mostly mixed motive situations because parties have simultaneous motives to cooperate and motives to compete. Parties are, on the one hand, dependent on each other to realize their goal, and, on the other hand, they are at the same time competitors. For example, two colleagues on a team are cooperating for the same team result; however, there is competition for the role as project leader. In a soccer team, the players have a team goal of working together to win, but they can be competing to be the top scorer. The mixed motive structure is very important to understand conflict dynamics. When conflicts arise, the competitive aspects become more salient, and the cooperative structure often is perceived less by parties. Interventions to solve conflict, therefore, are often related to these perceptions and the underlying structures.

Conflict is a psychological experience. Conflict is by definition a personal and subjective experience, as each individual can perceive and manage the same conflict in a different manner. Conflict doesn’t necessarily have an objective basis (Van de Vliert, 1997 ). It depends on the perception of the specific situation, and the perception is by definition subjective and personal.

Conflict concerns cognitive and affective tension. When someone perceives blocked goals and disagreements, he or she can also, although not necessarily, feel fear or anger. Many authors consider that conflict is emotionally charged (Nair, 2007 ; Pondy, 1967 ; Sinaceur, Adam, Van Kleef, & Galinky, 2013 ), although the emotion doesn’t need to be labeled necessarily as a negative emotion. Some people actually enjoy conflict. Emotional experiences in conflict are also scripted by cultural, historical, and personal influences (Lindner, 2014 ).

Conflict can be unidirectional. One party can feel frustrated or thwarted by the other while the second party is hardly aware of, and doesn’t perceive the same reality of, the conflict.

Conflict is a process. Conflict is a dynamic process that does not appear suddenly, but takes some time to develop and passes through several stages (Spaho, 2013 ). Conflict is the process resulting from the tension in interpersonal interactions or between team members because of real or perceived differences (De Dreu & Weingart, 2003 ; Thomas, 1992 ; Wall & Callister, 1995 ).

Type of Conflict: Task, Process, and Relationship Conflict

Early conflict and organizational research concluded that conflict interferes with team performance and reduces satisfaction due to an increase in tension and distraction from the objective (Brown, 1983 ; Hackman & Morris, 1975 ; Pondy, 1967 ; Wall & Callister, 1995 ). Jehn ( 1995 ) differentiated between task and relational conflict, and later also included process conflict (De Wit, Greer, & Jehn, 2012 ). Task conflict refers to different opinions on content (Jehn & Mannix, 2001 ). Examples of task conflict are conflict about distribution of resources, about procedures and policies, and judgment and interpretation of facts (De Dreu & Weingart, 2003 ). Process conflict refers to how tasks should be accomplished (Jehn, Greer, Levine, & Szulanski, 2008 ). Examples are disagreements about logistic and delegation issues (Jehn et al., 2008 ). Finally, relationship conflict refers to “interpersonal incompatibility” (Jehn, 1995 , p. 257). Examples of relationship conflict are conflict about personal taste, political preferences, values, and interpersonal style (De Dreu & Weingart, 2003 ). All three types of conflict—task, process, and personal (relational) conflicts—are usually disruptive, especially personal conflict, which is highly disruptive (De Dreu & Weingart, 2003 ; Jehn, 1995 , 1997 ). A review and meta-analysis by De Wit et al. ( 2012 ) showed that, under specific conditions, task conflict can be productive for teams. Moreover, conflict can wreck a team’s efforts to share information and reach a consensus (Amason & Schweiger, 1994 ). Therefore, research supporting the benefit of task and relationship conflict is not conclusive and each situation varies. What seems to be clear is that managing conflict efficiently to avoid escalation is a priority for teams.

Conflict Behavior, Conflict Management, and Conflict Resolution

Conflict behavior, conflict management, and conflict resolution are different layers of a conflict process and therefore should be distinguished. Conflict behavior is any behavioral response to the experience of frustration, while conflict management is the deliberate action to deal with conflictive situations, both to prevent or to escalate them. Also, conflict management is differentiated from conflict resolution, which is specific action aimed to end a conflict.

Conflict Behavior

Conflict behavior is the behavioral response to the experience of conflict (Van de Vliert et al., 1995 ). Conflict behavior is defined as one party’s reaction to the perception that one’s own and the other party’s current aspiration cannot be achieved simultaneously (Deutsch, 1973 ; Pruitt, 1981 ; Rubin, Pruitt, & Kim, 1994 ). It is both what people experiencing conflict intend to do, as well as what they actually do (De Dreu, Evers, Beersma, Kluwer, & Nauta, 2001 ; Van de Vliert, 1997 ). In conflict situations people often respond primarily, following their emotions, more or less conscientiously.

Many factors affect how people respond to the experience of conflict. Social psychology shows the processes are largely unconscious (Wilson, 2004 ). For example, how people respond to intimidating behavior by their supervisor might be primarily influenced by the context and individual perception, as well as previous relations with persons in authority, including parents and teachers (Gelfand & Brett, 2004 ; Van Kleef & Cote, 2007 ). These natural behavioral responses are also referred to as “conflict styles.” They are rooted in our personality and can differ in context. Some people will naturally respond by being friendly and accommodating, where others will start arguing or fighting (Barbuto, Phipps, & Xu, 2010 ; Kilmann & Thomas, 1977 ; Van Kleef & Cote, 2007 ).

Conflict behavior becomes more effective once we are more aware of our natural tendencies and are also able not to act upon them, and instead to show flexibility in behavioral approaches. This is where conflict behavior becomes conflict management. Therefore, one can be a naturally highly accommodating person who will spontaneously give in to others who make demands, but one will be more effective after learning to assess the situation at hand and to carefully decide on a response, which might be quite different from the natural or spontaneous reaction.

Dual-Concern Model

The dual-concern model holds that the way in which parties handle conflicts can de described and is determined by two concerns: concern for self (own interests) and concern for others (relational interests) (Blake & Mouton, 1964 ; Pruitt & Rubin, 1986 ; Rahim, 1983 ; Thomas, 1992 ; Van de Vliert, 1999 ) (see Figure 1 ). Usually, the two concerns define five different conflict behaviors: forcing, avoiding, accommodating, compromising, and problem solving or integrating. These behaviors are studied at the level of general personal conflict styles, closely connected to personality, as well as at the level of strategies and tactics (Euwema & Giebels, 2017 ).

The different conflict styles have been studied intensively, with three approaches. A normative approach, wherein integrating (also known as problem solving) is seen as the preferred behavior for conflict resolution; a contingency approach, exploring conditions under which each of the behaviors is most appropriate; and a conglomerate approach, focusing on a combination of the behaviors (see “ Conglomerate Conflict Behavior ”).

Figure 1. Dual-concern model.

In forcing, one party aims to achieve his or her goal by imposing a solution onto the other party. Concern for one’s own interests and own vision is what matters. There is little attention and care for the interests and needs of the other party, or the relationship with the other (Euwema & Giebels, 2017 ). This style is appropriate when the outcome is important for one party but trivial to the opponent, or when fast decision making is necessary. It becomes inappropriate when issues are complex, when both parties are equally powerful, when the outcome is not worth the effort for one party, or when there is enough time to make a collective decision. Moreover, forcing decisions can seriously damage a relationship and contribute to bullying in the workplace (Baillien, Bollen, Euwema, & De Witte, 2014 ); however, normative forcing, which is referring to rules and imposing them, can be effective (De Dreu, 2005 ). Note that some alternative terms that have been used for forcing in the literature are competitive , contending , or adversarial behavior .

With avoiding, one party aims to stay out of any confrontation with the other. This behavior prevents efforts to yield, to negotiate constructively, or to compete for one’s own gains. The conflict issue receives little attention, usually because the avoiding party thinks he or she won’t gain from entering into the conflict (Euwema & Giebels, 2017 ; Van de Vliert, 1997 ). Avoiding may be used when the benefits of resolving the conflict are not worth confronting the other party, especially when the problem is trivial or minor; when no good solutions are available for now; or when time is needed (Van Erp et al., 2011 ). An important motive for avoiding also is to prevent loss of face and to maintain the relationship. This is particularly true in collectivistic cultures, particularly in Asian societies (Oetzel et al., 2001 ). Avoiding is inappropriate when the issues are important to a party, when the parties cannot wait, or when immediate action is required (Rahim, 2002 ). Rubin, Pruitt, and Kim ( 1994 ) distinguished between long-term avoidance, which is a permanent move to leave the conflict, and short-term avoidance, defined as temporary inaction.

Accommodating

Accommodating is giving in or going along with the ideas, wishes, and needs of the other party. Accommodating usually is the result of a low concern for one’s own conflictive interests combined with a high concern for the interests and needs of the other party. Giving in often is related to a strong need for harmony and a sensitivity to the needs of the other. Accommodation is useful when a party is not familiar with the issues involved in the conflict, when the opponent is right, when the issue is much more important to the other party, and in order to build or maintain a long-term relationship, in exchange for future consideration when needed. Giving in also can be an educational strategy, giving space to the other to find out what the effect will be. Accommodating is less appropriate when the issue is of great concern, when accommodation creates frustration, or when accommodation reinforces dynamics of exploitation (Spaho, 2013 ). Note that an alternative term for this concept that can be found in the literature is yielding .

Compromising

Compromising involves searching for a middle ground, with an eye on both one’s own interest and the interest of the other. The premise is that both parties must find a middle ground where everyone receives equal consideration, meaning that each party makes some concession (Van de Vliert, 1997 ). Compromising is appropriate when a balance of forces exists and the goals of parties are mutually exclusive (Buddhodev, 2011 ). Compromise leads to a democratic solution; however, it may prevent arriving at a creative solution to the problem and a limited effort to increase resources before distributing them (Spaho, 2013 ).

Problem Solving or Integrating

Problem solving is a win–win strategy aimed at “optimizing rather than satisfying the parties” (Van de Vliert, 1997 , p. 36). Great value is attached to one’s own interests and vision, but also a lot of attention is given to the needs, ideas, and interests of the other. One looks for open and creative solutions that meet both interests. Problem solving or integrating is useful in dealing with complex issues, and it allows both parties to share skills, information, and other resources to redefine the problem and formulate alternative solutions. It is, however, inappropriate when the task is simple or trivial, and when there is no time. Also, it is more difficult to develop when the other party does not have experience in problem solving or when the parties are unconcerned about the outcomes (Pruitt & Rubin, 1986 ). Note that some alternative terms that can be found in the literature for this concept are cooperation and collaboration .

The dual-concern model is used as a contingency model, describing which conflict behaviors are used best under what conditions (Van de Vliert et al., 1997 ), and also as a normative model, promoting integrating behaviors as the most effective style, particularly when it comes to joined outcomes and long-term effectiveness. Forcing, in contrast, is often described as a noncooperative behavior, with risk of escalated and unilateral outcomes (Blake & Mouton, 1964 ; Burke, 1970 ; Deutsch, 1973 ; Fisher & Ury, 1981 ; Pruitt & Rubin, 1986 ; Rahim, 2010 ; Thomas, 1992 ). As a result, authors define forcing and integrating as two opposed behavioral approaches (Tjosvold, Morishima, & Belsheim, 1999 ). Following this model, many scholars during the 1970s and 1980s proposed that individuals use a single behavior in conflict, or that the behaviors should be seen as independent. Therefore, the antecedents and effects of different conflict behaviors are often analyzed separately (Tjosvold, 1997 ; Volkema & Bergmann, 2001 ). However, parties usually try to achieve personal outcomes, and try to reach mutual agreements by combining several behaviors in a conflict episode (Van de Vliert, 1997 ). This is the basic assumption of the conglomerate conflict behavior (CCB) theory (Van de Vliert, Euwema, & Huismans, 1995 ), which established that conflict behaviors are used in a compatible manner, sequentially or simultaneously.

Conglomerate Conflict Behavior (CCB)

In the dual-concern model, a contrast is made between forcing (contending with an adversary in a direct way) and integrating (reconciling the parties’ basic interests) as two opposed behavioral approaches (Tjosvold et al., 1999 ). However, the CCB framework assumes that individual reactions to conflict typically are complex and consist of multiple components of behavior (Van de Vliert, 1997 , Van de Vliert et al., 1995 ). The CCB theory covers the idea that behavioral components may occur simultaneously or sequentially and that the combination drives toward effectiveness (Euwema & Van Emmerik, 2007 ; Medina & Benitez, 2011 ). The theory has been supported in studies analyzing conflict management effectiveness in different contexts, such as in managerial behavior (Munduate, Ganaza, Peiro, & Euwema, 1999 ), in military peacekeeping (Euwema & Van Emmerik, 2007 ) and by worker representatives in organizations (Elgoibar, 2013 ).

The main reason that people combine different behaviors is because conflicts are often mixed-motive situations (Euwema, Van de Vliert, & Bakker, 2003 ; Euwema & Van Emmerik, 2007 ; Walton & McKersie, 1965 ). Mixed-motive situations are described as situations that pose a conflict between securing immediate benefits through competition, and pursuing benefits for oneself and others through cooperation with other people (Komorita & Parks, 1995 ; Sheldon & Fishbach, 2011 ). Therefore, a person's behavior in a conflict episode is viewed as a combination of some of the five forms of conflict behaviors. An example of sequential complex behavior is to first put the demands clearly (forcing), followed by integrating (searching for mutual gains, and expanding the pie), and finally compromising, where distributive issues are dealt with in a fair way. An example of serial complexity can be found in multi-issue conflict, when for some issues conflict can be avoided, while for high priorities, demands are put on the table in a forcing way. Another CCB pattern is the conglomeration of accommodating and forcing. This pattern is sometimes referred to as “logrolling” (Van de Vliert, 1997 , p. 35), and it is a classic part of integrative strategies, to maximize the outcomes for both parties. Logrolling behavior consists of accommodating the high-concern issues of the other party and forcing one’s own high-concern issues. This approach is usually helpful in multi-issue trade negotiations; however, it requires openness of both parties to acknowledging key interests.

How to Explore Your Tendency in Conflict

The most famous and popular conflict behavior questionnaires are:

MODE (Management of Differences Exercise). MODE, developed in 1974 by Thomas and Killman, presents 30 choices between two options representing different conflict styles.

ROCI (Rahim's Organizational Conflict Inventory). The ROCI is a list of 28 items that measures the five styles of conflict behavior described.

Dutch Test of Conflict Handling. This list of 20 items measures the degree of preference for the five styles (Van de Vliert & Euwema, 1994 ; De Dreu et al., 2001 , 2005 ). It has been validated internationally.

Conflict management is deliberate action to deal with conflictive situations, either to prevent or to escalate them. Unlike conflict behavior, conflict management encompasses cognitive responses to conflict situations, which can vary from highly competitive to highly cooperative. Conflict management does not necessarily involve avoidance, reduction, or termination of conflict. It involves designing effective strategies to minimize the dysfunctions of conflict and to enhance the constructive functions of conflict in order to improve team and organizational effectiveness (Rahim, 2002 ).

Conflicts are not necessarily destructive (De Dreu & Gelfand, 2008 ; Euwema, Munduate, Elgoibar, Pender, & Garcia, 2015 ), and research has shown that constructive conflict management is possible (Coleman, Deutsch, & Marcus, 2014 ). The benefits of conflict are much more likely to arise when conflicts are discussed openly, and when discussion skillfully promotes new ideas and generates creative insights and agreements (Coleman et al., 2014 ; De Dreu & Gelfand, 2008 ; Euwema et al., 2015 ; Tjosvold, Won, & Chen, 2014 ). To make a constructive experience from conflict, conflict needs to be managed effectively.

Deutsch’s classic theory of competition and cooperation describes the antecedents and consequences of parties’ cooperative or competitive orientations and allows insights into what can give rise to constructive or destructive conflict processes (Deutsch, 1973 , 2002 ). The core of the theory is the perceived interdependence of the parties, so that the extent that protagonists believe that their goals are cooperative (positively related) or competitive (negatively related) affects their interaction and thus the outcomes. Positive interdependence promotes openness, cooperative relations, and integrative problem solving. Perceived negative interdependence on the other hand, induces more distance and less openness, and promotes competitive behavior, resulting in distributive bargaining or win–lose outcomes (Tjosvold et al., 2014 ).

Whether the protagonists believe their goals are cooperative or competitive very much affects their expectations, interactions, and outcomes. If parties perceive that they can reach their goals only if the other party also reaches their goals, the goal interdependence is positively perceived and therefore parties will have higher concern for the other’s goals and manage the conflict cooperatively (De Dreu et al., 2001 ; Tjosvold et al., 2014 ). On the contrary, if one party perceives that they can reach their goals only if the other party fails to obtain their goals, the interdependence becomes negatively perceived and the approach to conflict becomes competitive (Tjosvold et al., 2014 ). Goals can also be independent; in that case, conflict can be avoided (the parties don’t need to obstruct each other’s goals to be successful). Therefore, how parties perceive their goals’ interdependence affects how they negotiate conflict and whether the conflict is constructively or destructively managed (Alper et al., 2000 ; Deutsch, 1973 ; Johnson & Johnson, 1989 ; Tjosvold, 2008 ).

Successfully managing conflict cooperatively requires intellectual, emotional, and relational capabilities in order to share information, to contribute to value creation, and to discuss differences constructively (Fisher & Ury, 1981 ; Tjosvold et al., 2014 ). In contrast, a competitive-destructive process leads to material losses and dissatisfaction, worsening relations between parties, and negative psychological effects on at least one party—the loser of a win–lose context (Deutsch, 2014 ).

Deutsch’s theory proposes that emphasizing cooperative goals in conflict by demonstrating a commitment to pursue mutually beneficial solutions creates high-quality resolutions and relationships, while focusing on competitive interests by pursuing one’s own goals at the expense of the other’s escalates conflict, resulting in imposed solutions and suspicious relationships (Tjosvold et al., 2014 ).

In summary, Deutsch’s theory states that the context in which the conflict process is expressed drives parties toward either a cooperative or a competitive orientation in conflicts (Alper et al., 2000 ; Deutsch, 2006 ; Johnson & Johnson, 1989 ). In other words, a cooperative context is related to a cooperative conflict pattern, and a competitive context is related to a competitive conflict pattern. When parties have a cooperative orientation toward conflict, parties discuss their differences with the objective of clarifying them and attempting to find a solution that is satisfactory to both parties—both parties win (Carnevale & Pruitt, 1992 ). On the contrary, in competition, there is usually a winner and a loser (Carnevale & Pruitt, 1992 ) (see Table 1 ). In the CCB model, the patterns can include cooperative (i.e., integrating) and competitive (i.e. forcing) behavior; however, the cooperative pattern will be dominated by integrating while the competitive pattern will be dominated by forcing (Elgoibar, 2013 ).

Table 1. Characteristics of Cooperative and Competitive Climates

Source : Coleman, Deutsch, and Marcus ( 2014 ).

How to Manage Conflicts Constructively

The need for trust.

Trust is commonly defined as a belief or expectation about others’ benevolent motives during a social interaction (Holmes & Rempel, 1989 ; Rousseau et al., 1998 ). Mutual trust is one important antecedent as well as a consequence of cooperation in conflicts (Deutsch, 1983 ; Ferrin, Bligh, & Kohles, 2008 ). As Nahapiet and Ghoshal pointed out, “Trust lubricates cooperation, and cooperation itself breeds trust” ( 1998 , p.255). There is ample evidence that constructive conflict and trust are tightly and positively related (Hempel, Zhang, & Tjosvold, 2009 ; Bijlsma & Koopman, 2003 ; Lewicki, Tonlinson, & Gillespie, 2006 ).

Successful constructive conflict management requires maximal gathering and exchange of information in order to identify problems and areas of mutual concern, to search for alternatives, to assess their implications, and to achieve openness about preferences in selecting optimal solutions (Bacon & Blyton, 2007 ; Johnson & Johnson, 1989 ; Tjosvold, 1999 ). Trust gives parties the confidence to be open with each other, knowing that the shared information won’t be used against them (Zaheer & Zaheer, 2006 ). Various studies revealed that trust leads to constructive conglomerate behaviors and to more integrative outcomes in interpersonal and intergroup conflicts (Lewicki, Elgoibar, & Euwema, 2016 ; Lewicki, McAllister, & Bies, 1998 ; Ross & LaCroix, 1996 ).

How can trust be promoted? Developing trust is challenging (Gunia, Brett, & Nandkeolyar, 2014 ; Hempel et al., 2009 ). Numerous scholars have noted that trust is easier to destroy than to create (Hempel et al., 2009 ; Meyerson et al., 1996 ). There are two main reasons for this assertion. First, trust-breaking events are often more visible and noticeable than positive trust-building actions (Kramer, 1999 ). Second, trust-breaking events are judged to have a higher impact on trust judgments than positive events (Slovic, 1993 ). Furthermore, Slovic ( 1993 ) concluded that trust-breaking events are more credible than sources of good news. Thus, the general belief is that trust is easier to destroy than it is to build, and trust rebuilding may take even longer than it took to create the original level of trust (Lewicki et al., 2016 ).

However, there is room for optimism, and different strategies have been shown to promote trust. As held in social exchange theory (Blau, 1964 ), risk taking by one party in supporting the other party has been found to signal trust to the other party (Serva et al., 2005 ). Yet, fears of exploitation make trust in conflict management and negotiation scarce. Therefore, the use of trust-promoting strategies depends on the specific situation, and parties need practical guidance on how and when to manage conflict constructively by means of promoting mutual trust.

How does the possibility of trust development between parties depend on the conflict context? Based on this practical question, some strategies for trust development have been proposed (Fisher & Ury, 1981 ; Fulmer & Gelfand, 2012 ; Gunia, Brett, & Nandkeolyar, 2012 ; Lewicki et al., 2016 ). In relationships where trust is likely, the following strategies can help: assume trustworthiness, prioritize your interests and give away a little information about them, engage in reciprocity (concessions), highlight similarities and spend time together, get to know your counterpart personally and try to be likable, behave consistently and predictably, and paraphrase your counterpart’s positions. In relationships where trust seems possible: emphasize common goals; focus on the subject, not on the people; look to the future and find a shared vision; mix questions and answers about interests and priorities—the fundamental elements of information sharing—with making and justifying offers; take a break; suggest another approach; call in a mediator; and forgive the other party’s mistakes. In relationships where trust is not possible, more cautious strategies can help: make multi-issue offers; think holistically about your counterpart’s interests; engage in reciprocity (concessions); express sympathy, apologize, or compliment your counterpart; and look for preference patterns in your counterpart’s offers and responses.

Constructive Controversy

C onstructive controversy is defined as the open-minded discussion of conflicting perspectives for mutual benefit, which occurs when protagonists express their opposing ideas that obstruct resolving the issues, at least temporarily (Tjosvold et al., 2014 ). Indicators of constructive controversy include listening carefully to each other’s opinion, trying to understand each other’s concerns, and using opposing views to understand the problem better. These skills are considered vitally important for developing and implementing cooperative problem-solving processes successfully and effectively.

Deutsch ( 2014 ) stated that there haven’t been many systematic discussions of the skills involved in constructive solutions to conflict, and he proposed three main types of skills for constructive conflict management:

Rapport-building skills are involved in establishing effective relationships between parties (such as breaking the ice; reducing fears, tensions, and suspicion; overcoming resistance to negotiation; and fostering realistic hope and optimism).

Cooperative conflict-resolution skills are concerned with developing and maintaining a cooperative conflict resolution process among the parties involved (such as identifying the type of conflict in which the parties are involved; reframing the issues so that conflict is perceived as a mutual problem to be resolved cooperatively; active listening and responsive communication; distinguishing between effective relationships between parties and positions; encouraging, supporting, and enhancing the parties; being alert to cultural differences and the possibilities of misunderstanding arising from them; and controlling anger).

Group process and decision-making skills are involved in developing a creative and productive process (such as monitoring progress toward group goals; eliciting, clarifying, coordinating, summarizing, and integrating the contributions of the various participants; and maintaining group cohesion).

Tjosvold et al. ( 2014 ) and Johnson et al. ( 2014 ) also elaborate on the skills needed for facilitating open-minded discussions and constructive controversy. They developed four mutually reinforcing strategies for managing conflict constructively:

Developing and expressing one’s own view. Parties need to know what each of the others wants and believes, and expressing one’s own needs, feelings, and ideas is essential to gaining that knowledge. By strengthening expression of their own positions, both parties can learn to investigate their position, present the best case they can for it, defend it vigorously, and try at the same time to refute opposing views. However, expressing one’s own position needs to be supplemented with an open-minded approach to the other’s position.

Questioning and understanding others’ views. Listening and understanding opposing views, as well as defending one’s own views, makes discussing conflicts more challenging but also more rewarding; therefore, the parties can point out weaknesses in each other’s arguments to encourage better development and expression of positions by finding more evidence and strengthening their reasoning.

Integrating and creating solutions. The creation of new alternatives lays the foundation for genuine agreements about a solution that both parties can accept and implement. However, protagonists may have to engage in repeated discussion to reach an agreement, or indeed they may be unable to create a solution that is mutually acceptable, and then they can both learn to become less adamant, to exchange views directly, and to show that they are trying to understand and integrate each other’s ideas so that all may benefit.

Agreeing to and implementing solutions. Parties can learn to seek the best reasoned judgment, instead of focusing on “winning”; to criticize ideas, not people; to listen and understand everyone’s position, even if they do not agree with it; to differentiate positions before trying to integrate them; and to change their minds when logically persuaded to do so.

Conflict Resolution

Conflict resolution processes are aimed at ending a conflict. So, while conflict management can also include escalation, conflict resolution searches for a way of ending the conflict. The difference between resolution and management of conflict is more than semantic (Robbins, 1978 ). Conflict resolution means reduction, elimination, or termination of conflict.

To find a resolution, parties have to bring an extra piece of information, relate the information they have differently, or transform the issue, change the rules, change the actors or the structure, or bring in a third party (Vayrynen, 1991 ). The most popular conflict resolution processes are: negotiation, mediation, conflict coaching, and arbitration (Rahim, 2002 ). Conflict resolution can also be accomplished by ruling by authorities. Integration of the different techniques sequentially or simultaneously has been shown to support optimal conflict resolution (Jones, 2016 ).

Negotiation

Negotiation is a process in which the parties attempt to jointly create an agreement that resolves a conflict between them (Lewicki & Tomlinson, 2014 ). Walton and McKersie ( 1965 ) were the first to identify the two polar yet interdependent strategies known as distributive and integrative negotiation. Distributive negotiation means that activities are instrumental to the attainment of one party’s goals when they are in basic conflict with those of the other party. Integrative negotiation means that parties’ activities are oriented to find common or complementary interests and to solve problems confronting both parties. Other scholars also focused on the opposite tactical requirements of the two strategies, using a variety of terms, such as contending versus cooperating (Pruitt, 1981 ), claiming value versus creating value (Lax & Sebenius, 1987 ), and the difference between positions and interests (Fisher & Ury, 1981 ).

If a distributive strategy is pursued too vigorously, a negotiator may gain a greater share of gains, but of a smaller set of joint gains, or, worse, may generate an outcome in which both parties lose. However, if a negotiator pursues an integrative negotiation in a single-minded manner—being totally cooperative and giving freely accurate and credible information about his/her interests—he or she can be taken advantage of by the other party (Walton & McKersie, 1965 ). The different proposals that have been formulated to cope with these central dilemmas in negotiation are mainly based on a back-and-forth communication process between the parties, which is linked to the negotiators’ interpersonal skills (Brett, Shapiro, & Lytle, 1998 ; Fisher & Ury, 1981 ; Rubin et al., 1994 ).

Mediation is process by which a third party facilitates constructive communication among disputants, including decision making, problem solving and negotiation, in order to reach a mutually acceptable agreement (Bollen, Munduate, & Euwema, 2016 ; Goldman, Cropanzano, Stein, & Benson, 2008 ; Moore, 2014 ). Using mediation in conflict resolution has been proven to prevent the negative consequences of conflict in the workplace (Bollen & Euwema, 2010 ; Bollen et al., 2016 ), in collective bargaining (Martinez-Pecino et al., 2008 ), in inter- and intragroup relations (Jones, 2016 ), and in interpersonal relations (Herrman, 2006 ). However, mediation is not a magic bullet and works better in conflicts that are moderate rather than extreme, when parties are motivated to resolve the conflict, and when parties have equal power, among other characteristics (Kressel, 2014 ).

Conflict Coaching

Conflict coaching is a new and rapidly growing process in the public as well as private sector (Brinkert, 2016 ). In this process, a conflict coach works with a party to accomplish three goals (Jones & Brinkert, 2008 ): (a) analysis and coherent understanding of the conflict, (b) identification of a future preferred direction, and (c) skills development to implement the preferred strategy. Therefore, a conflict coach is defined as a conflict expert who respects the other party’s self-determination and aims to promote the well-being of the parties involved. Giebels and Janssen ( 2005 ) found that, when outside help was called in, parties in conflict experienced fewer negative consequences in terms of individual well-being than people who did not ask for third-party help.

Sometimes, the leader of a team can act as conflict coach. A study by Romer and colleagues ( 2012 ) showed that a workplace leader’s problem-solving approach to conflicts increased employees’ perception of justice and their sense that they had a voice in their workplace, as well as reduced employees’ stress (De Reuver & Van Woerkom, 2010 ; Romer et al., 2012 ). In contrast, the direct expression of power in the form of forcing behavior can harm employees’ well-being (Peterson & Harvey, 2009 ). A forcing leader may become an additional party to the conflict (i.e., employees may turn against their leader; Romer et al, 2012 ).

Conflict coaching and mediation are different processes. First, in conflict coaching, only one party is involved in the process, while in mediation, the mediator helps all the parties in conflict to engage in constructive interaction. Second, conflict coaching focuses on direct skills instructions to the party (i.e., negotiation skills). In that, conflict coaching is also a leadership development tool (Romer et al., 2012 ). There is a growing tendency to integrate conflict coaching and workplace mediation, particularly in preparation for conflict resolution, because the coach can help the coached party to investigate options and weigh the advantages of the different options (Jones, 2016 ).

Arbitration

Arbitration is an institutionalized procedure in which a third party provides a final and binding or voluntary decision (Lewicki, Saunders, & Barry, 2014 ; Mohr & Spekman, 1994 ). Arbitration allows the parties to have control over the process, but not over the outcomes. Therefore, arbitration differs from negotiation, mediation, and conflict coaching, in which the parties decide the agreement themselves (Posthuma & Dworkin, 2000 ; Lewicki et al., 2014 ). In arbitration, the third party listens to the parties and decides the outcome. This procedure is used mainly in conflicts between organizations, in commercial disputes, and in collective labor conflicts (Beechey, 2000 ; Elkouri & Elkouri, 1995 ).

Decision Making by Authorities

The strategies of negotiation, mediation, conflict coaching, and arbitration have in common that the parties together decide about the conflict process, even when they agree to accept an arbitration. This is different from how authorities resolve conflict. Decision making by authorities varies from parents’ intervening in children’s fights to rulings by teachers, police officers, managers, complaint officers, ombudsmen, and judges. Here, often one party complains and the authority acts to intervene and end the conflict. This strategy is good for ending physical violence and misuse of power. However, the authorities’ decisive power is limited, and therefore in most situations authorities are strongly urged to first explore the potential for conflict resolution and reconciliation among the parties involved. The authority can act as an escalator for the process, or as a facilitator, and only in cases of immediate threat can intervene or rule as a last resort. Authorities who employ this strategy can improve the learning skills of the parties and can impose upon the parties an acceptance of responsibility, both for the conflict and for the ways to end it.

It is important to emphasize the natural and positive aspects of conflict management. Conflict occurs in all areas of organizations and private lives and its management is vital for their effectiveness. Through conflict, conventional thinking is challenged, threats and opportunities are identified, and new solutions are forged (Tjosvold et al., 2014 ). Therefore, when conflict occurs, it shouldn’t be avoided but should be managed constructively.

Further Reading

• Coleman, P. , Deutsch, M. , & Marcus, E. (2014). The handbook of conflict resolution . Theory and practice . San Francisco: John Wiley & Sons.
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• Elgoibar, P. , Euwema, M. , & Munduate, L. (2016). Trust building and constructive conflict management in industrial relations . Springer International.
• Lewicki, R. J. , McAllister, D. J. , & Bies, R. J. (1998). Trust and distrust: New relationship and realities. Academy of Management Review , 23 , 438–458.
• Pruitt, D. G. & Rubin, J. Z. (1986). Social conflict: Escalation, stalemate, and settlement . New York: McGraw Hill.
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Structural-Functional vs. Social-Conflict Theory Essay

The theory of functionalism defines social institutions as a collective whole necessary to fulfil the various needs of individuals and centers on the means by which these institutions meet their social needs. One of the significant theses regarding this concept is that solidarity can lead to cohesion for survival (Wandi et al., 2021). The opposition between structural functionalism vs conflict theory is manifested in the different approaches of these concepts to equality, opportunity and flexibility in society.

The first subject in question emphasizes social order more than social change, unlike conflict theory, which believes that fundamental changes and conflicts are unavoidable in a society. In the concept of functionalism, it is believed that an individual is simply an occupant of their social role and is, thus, not as significant as a person but rather as a combination of social roles and status (Izadi et al., 2020). While this notion believes that social inequality and oppression may be necessary for the stability, integration and functioning of a society, the theory of conflict holds exploitation by dominant groups to be the main reason for social problems.

The study of structural functionalism and conflict theory is characterized by dissimilar value orientations since they have the same perception of inequality, which is that the dominant groups profit from discrimination. According to the first subject of study, discrimination fits perfectly into society because it produces positive results, but second idea states that social change is inevitable and will occur continuously and rapidly (Rusu, 2020). This can be explained by the fact that different social groups strive to take each other’s place in the social hierarchy.

Structural functionalism says that when a society becomes complex, differentiation takes place, and integration takes place among the new institutions. Thus, even though changes occur, structures inside a society emerge to compensate for the change. These new integrated structures guarantee the smooth running of our society, and thus, it argues that the members are responsible for its stability and order. However, the conflict theory says that the probability of change is embedded in the basic structures and relations among the classes of our society (Rusu, 2020). Therefore, when people reach a point where further growth of society is not possible, a crisis takes place, which transforms the society. Consequently, change is a continuous process until it reaches a crisis point where transformation takes place.

Functionalism intently focuses on the equilibrium of a society and says that it consists of mutually dependent parts working together to maintain that equilibrium. In addition, social institutions can mainly be described through their consequences, which, however, does not fully explain the reasons for these effects (Wandi et al., 2021). The theory of conflict was actually developed to demonstrate the shortcomings of structural functionalism.

Structural functionalism and conflict theory have opposing views on the dynamics of society since the first concept believes that society is inclined towards stability, and the second reason is that there is constant conflict. This is the main difference between both concepts. The perspective of the second idea overlooks societal equilibrium (Rusu, 2020). Although societies are constantly changing, the changes are often minimal, and thus, the essential elements of a society remain pretty stable. This proves the significance of structural functionalism. Therefore, this is how both these theories fall short of being complete explanations. However, since sociological theories are complementary, we cannot say which one is better and only when they are combined do we get a better understanding of society.

Izadi, A., Mohammadi, M., Nasekhian, S., & Memar, S. (2020). Structural functionalism, social sustainability and the historic environment: a role for theory in urban regeneration . The Historic Environment: Policy & Practice, 11(2-3), 158-180.

Rusu, M. S. (2020). Street names through sociological lenses. Part I: Functionalism and conflict theory . Social Change Review, 18, 144-176.

Wandi, J. I., Afnita, N., & Hefni, H. (2021). Study of” Functional Structure” Emilie Durkheim Reviewed From Educational Anthropology on Character and Behavior Society . Ikhtisar, 1(1), 39-51.

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Home — Essay Samples — Social Issues — Capital Punishment — The Conflict Theory Perspective on Poverty

The Conflict Theory Perspective on Poverty

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Published: Mar 6, 2024

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The structural nature of poverty, power dynamics and poverty, implications for addressing poverty.

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