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10 of the Most Common Capstone Course Questions Answered

• Taking Courses

You already know what a Capstone course is.

You just have no idea what to do about it.

Many students get confused when it comes to the Capstone. Is it a research paper? Not exactly; it is much more than that. Although you are the researcher, the Capstone goes beyond the mere collection of information. Instead, you will demonstrate the skills learned in your undergraduate studies to solve a problem based upon certain assumptions related to your topic. That means you will conduct your own field research and collect primary source data to create a scholarly, academic project that supports an argumentative thesis statement or major question with new work and ideas.

In a nutshell: this is a course unlike any other you have taken.

Why? Because you will have a great deal of latitude over the direction and development of your project. Your mentor will serve as a facilitator, who will direct you toward your goal. At the end of the day, your project will allow you to follow your passion and create something that will add to the body of knowledge in your chosen field. All while exploring and applying your knowledge to something new.

Often, that amount of latitude can feel overwhelming. So, other than writing it for you, here are some common Capstone questions, answered:  

Question 1: When should I take the Capstone course?

Answer: If you have 9 credits or less remaining for graduation, have completed any research courses required in your area of study as well as your composition requirement. So if you still have 30 credits to complete, or haven’t finished the composition requirement, wait to register for the course.

Question 2: How do I know if I should take the Capstone as an online course (OL) or a Guided Study (GS)?

Answer: If you like interaction with classmates, you may prefer the online format. However, if you prefer to work independently, you may like Guided Study better. With the Guided Study format, you won’t be required to participate in online discussions. However, the online course format offers the benefit of peer feedback as well as an additional influence toward your final grade.  

Question 3: Can I take multiple courses during the same term I am registered to take the Capstone course?

Answer: Some students have found the pace of the Capstone course and an additional course to be manageable in the same term, while others have chosen to focus on the Capstone during any one particular term. To decide which course schedule is right for you, consider your personal and professional responsibilities. Will you have the extra time to commit to an additional workload? Can you manage two courses at once? Being honest with yourself about the answers will help guide your decision.

Question 4: I’ve already written a research paper in my area of study. How is the Capstone different?

Answer: This is anything but a typical research paper. Throughout your project, you will be an authentic researcher who explores and adds to the body of knowledge in your field of study. You are expected to present an ethically responsible, globally minded final project that will serve as a bridge to employment or future endeavors and prepare you for graduate-level study.

Question 5: Is there a lot of research involved in the Capstone or is it primarily writing?

Answer: Your Capstone project involves equal parts writing and research. For some degree programs, a Capstone may require a project and subsequent presentation; for others, it may include an assessment to test interdisciplinary skills. It may also involve a final research paper exploring a topic of interest, emerging from your individualized program of study. Your interests, academic field and area of study will influence the type of project you select and the direction you choose to go in.

Question 6: How do I accomplish my Capstone project?

Answer: You build your Capstone based on an inspiration for greater knowledge of certain subject matter, idea or concept. You research, collect, organize and produce an analysis of the information from both primary and secondary sources. The major part of this nonexperimental, qualitative study will involve field research through interaction with people who will be your study participants.

Question 7: How do I select a topic?

Answer: Select a topic you feel passionate about, something that has meaning to you either personally or professionally. You may also benefit from choosing one relevant to your work environment/field of experience. This will give you extra backup to be able to interpret and answer your research questions as well as use this project as part of your professional portfolio.

Question 8: What is involved in a Capstone project?

Answer: Your Capstone project consists of six modules including study assignments, discussion assignments and written activities. Study assignments consist primarily of readings in the course textbook(s) and in course documents and supplemental research. It also includes overarching major questions and subquestions to be answered. The major question should reflect the results of this entire endeavor and drive your subquestions, culminating in a strategic plan to answer your question or solve a problem.  

Question 9: Do I have to present my Capstone project?

Answer: This is not a requirement, although a PowerPoint presentation or a video presentation of your work to share with your mentor and classmates is appreciated.  

Question 10: What are some things I should keep in mind while developing my Capstone project?

Answer: Pay attention to the mechanics of your project, including grammar and punctuation as well as proper formatting, citations and author information consistent with academic, scholarly writing. Make sure your research does not stand alone, and that you have analyzed and explained how the research best supports your thesis argument and key points. Any error in either the organization or writing of your project detracts from the professionalism of your work.

Editor's Note: This article was originally published in August 2016 and has been updated for accuracy.

Written by Thomas Edison State University

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Capstone Components

11 Needs Assessment & Guiding Questions

The story continues….

Another day, another piece of cheese … the mice are still in Harry’s house and Pickles is still not catching the mice. Harry and Physicus have a hunch about Pickles being overwhelmed by the number of mice.

Physicus asked Harry, ” What do you need to know now?”

Harry wanted to test the hypothesis of Pickles being overwhelmed by seeing too many mice at once. “Well,” said Harry, “I want to know if Pickles will attack any mice and how many mice cause Pickles not to attack.”

Physicus replied, “So, maybe your research or guiding questions are something like…How many mice will Pickles attack at one time? How many mice cause Pickles not to attack?”

“Right!” said Harry. “This would tell me what I need to know to build a strategy to solve the problem. If I know how many mice will cause Pickles not to attack, perhaps I can control the number of mice Pickles encounters at a time. Then Pickles will get rid of all the mice and solve my problem!”

Interpreting the Story

The friends now form questions they will use to test their hypothesis about Pickles’ motivation to attack the mice. The first question about how many mice Pickles will attack is important. This tells Harry that Pickles will attack the mice. Since the number of mice seems to influence Pickles’ motivation, then finding the maximum number of mice Pickles will attack at one time provides valuable information. The answers to these guiding questions will tell them what they need to know to fulfill the purpose of Harry’s research project, which was to save his cheese by building a strategy to get Pickles to hunt the mice. These questions will guide the design of the needs assessment.

Harry’s guiding questions:

• How many mice will Pickles attack at one time?
• How many mice in the room causes Pickles not to attack?

Needs Assessment

The Needs Assessment heading explains how the empirical evidence obtained supports and informs the development of the capstone product.  The heading occurs in Chapter 2 of the capstone project document. The heading introduces the chapter and provides an overview of the needs assessment.

A needs assessment involves active research to collect and analyze data to answer the guiding questions. The needs assessment is conducted to determine what is “needed” to build into the product to solve the problem. For example, a survey of specific strategies teachers desire to learn can provide important the needed information for creating a professional development series (product). The writing explains the applied research methodology used, and the findings obtained. The Needs Assessment and the Literature Review are used to support the development of the capstone product.

Guiding Questions

The Guiding Questions express what data you seek in the project. The guiding questions, are also known as research questions. The questions are writing narrowly to obtain one piece of information, reflect the problem to be addressed, and indicate whether data are collected qualitatively or quantitatively. Guiding Questions also connect the problem to the project frame. These are written in such a way that when the questions are answered, the results will guide the development of the product.

The Guiding Questions are crafted to obtain a single numerical result or are crafted with open-ended questions. Guiding questions are never answered with a “yes” or “no” response. Instead, questions use phrases, such as “to what extent,” “how frequently,” etc. to express the intended result.

How the guiding questions are phrased indicates how to collect the data to answer the question. If the questions ask how frequently, then the data collected would need to be frequency data. If the question refers to average assessment scores, then the data would be average scores. This is an important consideration in building a capstone project.

The Guiding Questions heading is written as a list of numbered questions. Generally, there are four or five questions. The heading does not need a narrative unless required by an instructor or institution. Simply stating, “The following questions will guide the project:” is usually sufficient.

Telling the Research Story

The Guiding Questions heading asks the questions that guide the research story. The questions address the conflict, relate to the point of view, and guide the plot of the story (methodology). The questions are answered in the climax of the research story and guide how the story will resolve in the end. The questions also increase the tension and anticipation in the story.

The Guiding Questions heading appears in Chapter 2 of the capstone projects. The guiding questions in a capstone project are answered by the analyzed data collected from the needs assessment.

Capstone Projects in Education: Learning the Research Story Copyright © 2023 by Kimberly Chappell and Greg I. Voykhansky is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

What Is a Capstone Project in University?

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Importance of Capstone Courses

Characteristics of capstone projects, capstone project vs. capstone course, examples across various majors, capstone project process, benefits for students, challenges and tips, frequently asked questions about capstone in university.

Confused with the concept of a capstone project ? As you approach your senior year, you might be hearing about this culmination project—whether a research endeavor, final paper, application, or portfolio— this academic endeavor aims to showcase the depth of your learning throughout your college years and prepares you for the professional world.

 In this blog post, I will explore what it means, how to prepare for it, and how you can bring this academic achievement to life. I'll guide you through this process, ensuring you have the support and resources you need. With the right guidance and understanding, you can transform this challenging task into an opportunity for growth and real-world application.

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Capstone courses are part of university curricula and are strategically designed to prepare students for a seamless transition from academia to the workforce. They may include research endeavors and theses. However, each has a distinct focus and purpose.

These projects often highlight practical applications and skill enrichment, making them more aligned with professional practice (often done as a group project).

On the other hand, research and theses contribute to the academic body of knowledge, delving deeper into theoretical aspects. Bridging this knowledge gap is essential to empowering students with the understanding needed to make informed decisions about their final-year assessments.

In a broader context, a capstone project is designed to integrate theoretical knowledge with practical application. It provides a platform to reflect on academic journeys, apply acquired knowledge to real-world scenarios, and develop problem-solving skills. By addressing tangible challenges, learners enhance their readiness for the professional world.

The benefits of capstone projects extend beyond academic prowess. They empower students to navigate complex, work-related issues, through practical experience and fostering a deeper understanding on a particular subject.

This synthesis of knowledge and practical application enriches the graduate student's educational experience and typically involves graduates with a skill set essential for success in their higher education.

Although the terms "capstone project" and "capstone course" are often used interchangeably, it's necessary to understand their differences:

A  capstone project   is an independent assignment that encapsulates students' academic learning and demonstrates their proficiency in a specific discipline or field.

The focus is on individual research, problem-solving, or creative endeavors, providing a medium to demonstrate the knowledge acquired as students finish their studies. A capstone project is part of a course (think of it as a final assignment).

A  capstone course   contains a broader coursework and educational experience. It is an entire course (like any other) in which students incorporate and apply their knowledge gained throughout a program. It often requires students to collaborate on projects, engage in discussions, and participate in various activities. It can take longer to complete and varies depending on the institution. 

Students across different degree programs engage in multifaceted capstone experiences at the end of their college careers. These experiences can vary widely, from individual research to collaborative group endeavors, reflecting the essence of their academic achievements.

For example, in fields such as political science, students may delve into a senior thesis, conducting extensive research and showcasing their critical thinking skills.

Alternatively, within literature courses, the last capstone course may involve a comprehensive literature review, illustrating the culmination of knowledge and skills acquired throughout the course of the degree program.

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Many capstone courses extend beyond conventional research papers, requiring you to work on a final project addressing a real-world problem. This collaborative effort and practical method, which can be conducted in small groups, emphasizes teamwork, a significant amount of research, and a strong work ethic (fundamental skills that prepare students for the workplace).

In addition to meeting the degree program and requirements, these capstone experiences often involve a final exhibition, allowing students to present and demonstrate their problem statement to professors, other students, peers, and sometimes even external stakeholders.

A capstone course experience serves as a bridge to graduate degrees or even doctorates, honing research capabilities that are essential for success and develop the necessary skills for potential employers.

As Jolanta Burke and Majella Dempsey highlight in their Practical Guide for Students Book , commencing a capstone project is like constructing a house:

Firstly, you must establish solid foundations, much like a house, ensuring reliability. Then, continue learning and enhancing your skills to build it. Once armed with the necessary skills and information, the next step is to decide on the materials, devise a plan of action, and follow through until the house—your project—is complete and ready for use.

Just as a house requires a robust foundation, a capstone project initiates with meticulous planning. This phase encompasses defining content, goals, and methodologies, ensuring the project demonstrates most capstone courses.

For instance, if your project revolves around human-centered design, identify a problem, such as a shortage of shelters in a city, and conduct research. Then, the person and approach to solving this problem should be determined, perhaps by studying the owner of an existing shelter and identifying gaps in current approaches.

While delving into extensive research, it's crucial for students to hone academic capabilities by studying other courses and examining what has already been done about the specific problem. Seeking input from people, professors, and TAs are invaluable. Once enough material, like a literature review or interviews, is gathered, present it to your professor for feedback before progressing.

Pre-Execution

Jus like choosing construction materials for a house, students must decide on materials and formulate a detailed action plan, meeting degree or course requirements. This phase demands careful consideration of methodologies and strategies, emphasizing material determination—whether it's an app, a history psychology project, or any other course. Craft a structured plan and present it as a proposal before delving deeper into the subject.

The final stage involves executing the plan and completing the project, demonstrating the capstone experience. The research project needs to be prepared for use, showcasing the culmination of efforts.

Presentation

The presentation serves as the grand reveal of the completed project. A well-structured project and a compelling pitch, typically required, is essential to demonstrate its readiness for use.

This approach ensures a seamless transition from planning to execution, essential for success in capstone courses and the culmination of their academic journey.

The preparatory nature of these projects makes students discover what they enjoy the most, what comes easily, and the potential to find areas of improvement. The benefits are crucial for student' personal and professional development, providing a real connection between academic knowledge and real-world application.

Gaining Skills and Experiences

Capstone projects showcase the skills and experiences accumulated throughout a student's educational journey. From research prowess to critical thinking and effective communication, the project culminates in these proficiencies, bringing them to the student's forefront.

Practical Transition to the Next Phase

Capstone projects are vital in preparing students to transition to the professional world or advance in academic pursuits. It's a practical initiation into college career, familiarizing students with the challenges and responsibilities they'll encounter in their future careers or advanced degrees at other schools.

Initiation of Work or Advanced Studies

Working on a capstone project program allows students to navigate the complexities they'll encounter in their chosen field. This experiential learning program equips them with valuable insights and the confidence and adaptability required to transition to the professional world or pursue advanced degrees.

Holistic Development for Future Success

Capstone projects contribute significantly to students' and major programs' holistic development, ensuring they are academically qualified and possess the practical skills demanded by prospective employers for their future endeavors.

Here are some potential burdens and some capstone journey strategies that have helped me throughout my projects during school.

Choosing a Subject:

• Challenge:  Defining the size of your capstone project can be daunting. I recommend balancing ambition with feasibility. For example, if you are trying to help dog shelters, maybe focus on how to prevent owners from abandoning them by educating dog owners. In the case of a more research-based project, look at the literature review of your research focus and build upon what has already been investigated.
• Strategy:  Begin with a clear project scope and revisit the risks regularly. Prioritize key objectives to avoid complicating your project, and focus on a single issue .

Time Management:

• Challenge:  Capstone projects often overlap with other academic commitments. Time management becomes paramount.
• Strategy:  Create a detailed timeline, allocating specific tasks to manageable time frames. Regularly reassess and adjust as needed.

Research Roadblocks:

• Challenge:  Conducting extensive research may lead to information overload or difficulty finding relevant sources.
• Strategy:  Define research questions early. What is the project doing? For whom? In what builds upon? Utilize academic databases and seek guidance from mentors for targeted resource discovery.

Team Dynamics (if applicable):

• Challenge:  Group projects may need help coordinating schedules, differing work styles, or conflicting ideas.
• Strategy:  Establish clear communication channels, set expectations from the beginning, and address conflicts promptly.

What exactly is a capstone project?

A capstone project is a culmination endeavor in your last year of college. This final assignment showcases the knowledge you acquired throughout your college years. It's a bridge between academia and the professional world, demonstrating the complete scope of your learning.

How do capstone courses differ from capstone projects?

A capstone project is an independent culminating assignment reflecting academic individual proficiency. On the other hand, a capstone course is an entire academic course that may involve collaborative projects, discussions, diverse activities, and presentations.

What are the benefits and challenges of capstone projects?

Capstone projects offer transformative experiences, unveiling skills and experiences gained through academic years. The benefits include skill refinement, self-discovery, and a practical transition to the professional realm.

However, challenges such as choosing a subject, time management, research roadblocks, and team dynamics may arise. Strategies like clear project scoping, time management, focused research questions, and effective team communication can help overcome these challenges.

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Top 21 Client Interview Questions to Ask for Best Insights

Bill Gates once said , “Your most unhappy customers are your greatest source of learning.”

Wait, what?

Did he just say the most unhappy ?

What about the others? The ones you write home about — the happiest ones.

Well, they add to your learning curve, too.

Provided you know what they’re actually thinking!

That’s why you’ve got some homework to do. You’ve got to know which questions to ask clients.

If you’ve been wracking your brain to find new ways to reach and connect with your target audience , interviewing your clients during the offboarding process can give you great ideas and insight.

But Juliana, how do you conduct an effective client success interview with the right questions that get clients to spill the beans?!

Well, I’m glad you asked. This is how we do it with these top 21 questions to ask clients.

Why conduct a client success interview anyway?

Your agency must understand the customer’s needs and expectations with your offerings. Otherwise, it’s like spelunking without a flashlight. Asking clients questions on the front and backend of a job well done gives your team the info they need to be successful.

But I don’t have time to sit and chat with every single customer and potential client!

That’s true. Asking every single client that comes through your digital door a battery of questions isn’t very scalable, is it?

But if you reach out to customers for a success interview at specific times in the buyer’s journey, your team can get much-needed insight into what clients are feeling and thinking when in the thick of the experience.

Customer feedback is actual, real data you can act on to further optimize and scale your business.

Asking clients the right questions at specific points in their journey will reveal new opportunities you can capitalize on. Answers to client interview questions can also uncover some not-so-good things happening with your brand that needs fixing.

Scheduling a Client Success Interview

The first step in the process is to schedule the initial client interview. I know, right? Who would have thunk it?

While this might seem like a no-brainer, there’s a right way and a wrong way to scheduling a client success interview.

Imitation is the highest form of flattery. Feel free to borrow our process and flatter us.

We reach out to interviewees a week or two in advance before the date we have in mind for the meeting. All we do is send a simple email asking their availability for a 25-minute (tops!) client interview.

Tips for wording your email:

• Get straight to the point — Tell them precisely why you’re reaching out. Personalize it a bit, so it doesn’t come off as standard boilerplate or, worse — spam.
• Be respectful of their time — Be upfront with how much time you’re asking for — 25 minutes max.
• Thank them twice — Thank them for doing business with you (or considering it if they’re pre-buying) and for giving you some of their time for the interview.

Remember to always be genuine in the email, keep it short, and forgo any pushy language.

While it’s true that the answers you get from them will be a goldmine of data and help you further optimize your business, they’re really doing you a massive favor here.

During the client interview, I ask them a battery of pre-selected questions designed to elicit a detailed response that helps set us up for future success.

But let me disclose these are not my questions. These have been passed down from generation to generation of marketers like a fable, and the source has been washed by the sands of time.

So, before we jump to the questions, here are a couple of tips from the pros on questions to ask clients:

Pro Tip : These are time-tested questions that have helped me receive some of the best responses ever. Altering them isn’t recommended. At all.

SuperPro Tip : Keep asking “why” to get to the heart of the matter. Go ahead. Unleash your inner five-year-old!

These top 18 questions to ask clients are broken down into different categories, depending on where the client is in the buying process.

So go right ahead and copy these. I promise to be flattered.

Potential Client Interview Questions to Ask

I don’t know what questions to ask clients because i don’t know if i can even help their business yet.

If you’re not sure if you can actually help improve their business, ask your potential clients these critical questions to understand their goals, expectations, plans, and objectives.

Set yourself up for success during the onboarding process !

• Before we started working together, what were you trying to do? What were the challenges you had? What were you trying to accomplish? Why? What were you frustrated by? What problems did we help you solve in your business? Why?
• What did you want? How do we improve your business? Why? They need your help and are here because they would like to work with you. Try to understand their business ideas and vision so that you can help them better.
• What are your expectations? Keep track of client’s expectations . As scope and expectations change, so should the contract?
• What was your fear? What were you concerned about? What was your fear if you didn’t get what you wanted?
• How did the other people involved in the decision all feel about this? What did they want? What were they frustrated by? What did they fear?
• What is your overall budget and projected starting date of the project? Knowing both pieces of information allows you to develop an accurate estimate that matches not just on price but also helps you accurately prioritize projects.
• What are your expectations on having good customer service?

Don’t over-commit just to win the client’s business.

Quality matters, and not every client is the right one for you. Have some self-respect and quit chasing all the dollars!

Questions to ask potential clients: Understanding the pre-buying process

Use these questions for understanding where your potential client is currently in the pre-buying process and if you can meet them there. These questions are beneficial when conducting a sales call.

Prospective client questions to ask during the pre-buying process:

• What was most important to you when you were making a decision?
• What factors didn’t matter as much?
• Who was involved in the decision-making process ? Who made the final decision or signed the contract? What was their title? It’s critical to figure out if you’re speaking to and dealing with the right decision-makers and understand the entire process for a business or project.
• Who else did you look at? What other companies did you talk to? What other ways did you look at solving this problem?
• Why did you decide to go with us versus other companies or alternatives?

There are two vital answers you need before you agree to work with a potential client:

• Is there an actual need for your offering?
• If so, is this person a good fit for your business?

You need both if you want to forge a long-term business relationship with the client and get referrals.

Client Questions to Ask for Understanding the After-Sale Process

When you clinch the sale, asking clients questions about why they chose your specific company and why they like your brand can give your marketing team a lot of valuable insight.

Ask these questions after the sale:

• What do you like about us?
• How could we improve? Any feedback?
• If you were to describe what we do to another company, what would you say?
• Is there anything else you want to add or how we can be helpful?
• Based on what you know about us , can you think of anyone else whom it might make sense for me to talk to?

To make the process simpler, I open a Google doc on my screen before I start the client interview and copy and paste the questions listed above.

I take as many notes as I can to fully capture the feeling the customer has for my brand.

Offboarding client interview questions and critical insights

Scheduling an exit interview with your clients helps get the much-needed brand clarity to drive more customers to your offerings.

An exit interview also gives you the perfect opportunity to uncover any gaps in your processes and where you can improve your offerings.

Conducting an offboarding client success interview also enables you to figure out what your target audience genuinely wants — not what the industry says they do.

So, if you’re keen on capitalizing on consumer decisions and behavioral studies , begin the charity at home by interviewing your clients during the offboarding process.

• Schedule your exit interview. Use the question “why” to dig for those nuggets of insight.
• Ask questions that uncover your client’s pre-buying processes, like why they chose your company over a competitor and who was the ultimate decision-maker.
• Uncover your client’s after-sale thoughts. Find out what they enjoyed about working with your company and what they didn’t.
• Use the end of the interview as an opportunity to ask for referrals.

Oh, and always remember to thank them before starting the client interviews and again while wrapping up.

After all, they’re doing you a favor.

So, be sure to treat it like one.

Questions to ask clients: Be proactive and take action

You won’t know if you don’t ask.

Conduct a client interview during specific points in the buyer’s journey to get valuable insight into where your customer’s heads are at.

• Send a short and sweet email that gets straight to the point.
• Remember to thank the client in the email, during, and after the interview.
• Keep the interviews short (15 to 25 minutes) and respect the client’s time.
• Simplify the process. Pick your questions beforehand and have a Google doc open during the interview.

Bottomline? It’s on you to find out precisely what your client needs , how you can serve them, and why they’ve chosen you over a competitor.

Asking clients the right questions during specific points in the customer journey will help you optimize your business for growth.

Are you falling through the cracks and gaps in your client process ? That’s a bummer. There’s a better way to live.

Schedule a free session with us today, and let’s talk about how we can fill in those gaps and get your agency running smoothly!

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