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9 Flight Attendant Resume Examples & Guide for 2024

Stephen Greet

Delta Flight Attendant

Delta Flight Attendant

Best for senior and mid-level candidates

There’s plenty of room in our elegant resume template to add your professional experience while impressing recruiters with a sleek design.

Resume Builder

Like this template? Customize this resume and make it your own with the help of our Al-powered suggestions, accent colors, and modern fonts.

Flight Attendant Resume

  • Flight Attendant Resumes by Experience
  • Flight Attendant Resumes by Role

Your wanderlust has brought you a career that takes you all over the world.  Crafting a well-written resume  or writing a cover letter for a job seems far less exciting than seeing the sparkling Eiffel Tower or taking a safari through Kenya’s national parks. 

Still, it’s an essential process of your job hunt. We understand that  writing a resume  isn’t easy, but that’s why we’re here. 

After researching what airlines need from flight attendants in 2024,  we’ve compiled the following flight attendant resume samples and tips guaranteed to help you nab your next flight attendant role . With our help, before you know it, you’ll be well on your way to taking off on your next adventure!

or download as PDF

Flight attendant resume example with 12 years of experience

Why this resume works

  • A summary demonstrates the best you have to offer, so mention anything explicitly described in the job description, like exceptional customer service and conflict resolution skills.
  • All flight attendants must be certified, and many obtain additional education to get more certificates, so if you have any other certifications, add them! 

Senior Flight Attendant Resume

Senior flight attendant resume example with 18 years of experience

  • Numbers are concrete evidence that you’re up to the challenge since they’re measurable.  
  • Write your resume in reverse-chronological order so that your most recent job appears first. Since this position is likely the most relevant, it’s a wise move.

Entry-Level Flight Attendant Resume

Entry-level flight attendant resume example with 3 years of experience

  • Good examples of transferable skills include customer service, collaboration, and conflict resolution. Use your objective to connect skills you learned in previous roles to what you’ll provide as a flight attendant at a specific company.
  • Our number one rule?  Be honest.  If Lufthansa wants German speakers, but you can barely ask where the restroom is, don’t include your abilities at speaking Deutsch on your resume. Interviewers will ask you to demonstrate your skills, so always tell the truth!

Lead Flight Attendant Resume

Lead flight attendant resume example with 16 years of experience

  • This is where metrics are beneficial. Numbers and percentages regarding increased efficiency, the number of passengers you served, and anything related to time is a great way to show employers you made a difference.
  • To help with space if you’re using a  resume template , try rearranging sections and adjusting the font, vertical spacing, and margin sizes.
  • Just make sure the text is big, and you have some white space!
  • Include only three of your most relevant jobs so you can provide detailed descriptions for each one.

First Time Flight Attendant Resume

First time flight attendant resume example with 4 years of hospitality experience

  • Get inspired by a section in Everlyn’s first time flight attendant resume describing her tenure at Southwest Airlines. If such isn’t feasible for you, travel or hospitality-related roles like travel agent assistant or hotel front desk receptionist can suffice.

Cabin Crew Resume

Cabin crew resume example with customer service experience

  • For a cabin crew resume, you could highlight your experience with Pipedrive for inventory management, Amadeus for streamlining passenger check-in, FlyMedic to overhaul safety training, and SkyBreath for fuel management. And if you have also worked as a customer service agent, tools worth mentioning in this case include Zendesk, Trello, and Salesforce.

Corporate Flight Attendant Resume

Corporate flight attendant resume example with 9 years of experience

  • For instance, customer service, safety protocols, team management, and innovative solutions should be the main highlights of your corporate flight attendant resume.
  • In your flight attendant cover letter , you can take more time to show your customer service and safety protocol skills in action.

Delta Flight Attendant Resume

Delta flight attendant resume example with 3 of years of flight attendant experience

  • For instance, your achievements to boost customer satisfaction ratings and increase conversions as a receptionist and call center agent, respectively, should have a place in your Delta flight attendant resume.

International Flight Attendant Resume

International flight attendant resume example with 10 years of experience

  • Discuss duties that are specific to international travel, such as answering passenger questions regarding flight destinations.  
  • Don’t forget to include your language abilities if you can speak more than one language.
  • A summary can demonstrate your unique competencies concerning international travel, which is vital for your international flight attendant resume.
  • Always tailor this section for each job application by listing the company name, position you’re seeking, and the goals you hope to achieve if you get the position.

Related resume guides

  • Career change

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  • Resume Examples

Flight Attendant Resume Sample [+Also with No Experience]

Christian Eilers, CPRW

Our customers have been hired by:

Welcome aboard Flight #1 heading to Your Dream Job. The flight deck wishes you a pleasant read, and we thank you for flying with Zety Airlines.  

Traveling to distant shores. Soaring above the clouds. Becoming a flight attendant is nearly everyone’s dream job. You need to beat a lot of competition. How to ensure your flight attendant resume stands out enough to land you the interview?

Don’t worry. We’re about to take off. Fasten your seatbelts as we fly through this together, step by step.

This flight attendant resume guide will show you:

  • A flight attendant resume example better than 9 out of 10 other resumes.
  • How to write a flight attendant resume that will land you more interviews.
  • Tips and examples of how to put skills and achievements on a flight attendant resume. 
  • How to describe your experience on a resume for a flight attendant to get any job you want.

Here's a sample resume for flight attendant jobs made using our resume builder.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here .

Flight attendant resume example

Sample resume made with our builder— See more resume samples here .

Perhaps you're targeting other jobs related to hospitality and customer service? Flight attendant skills are useful in many industries! Check out some guides that might interest you:

  • Actress Resume
  • Model Resume
  • Hostess Resume
  • Hospitality Resume
  • Receptionist Resume
  • Tour Guide Resume
  • Customer Service Resume
  • Lifeguard Resume
  • Front Desk Resume
  • All Resume Examples

Here's how to write a flight attendant resume:

Flight Attendant Resume Example

Caroline McGee

Flight Attendant

(123) 456-7890

[email protected]

linkedin.com/in/caroline.mcgee

Certified flight attendant with 5 years of experience in international flights. Eager to support AeroServ Airways in creating a pleasurable flight experience for the passengers. Proven track record handling emergency situations. Received SkyWings Airlines' Employee of the Year award in 2020 for first aid procedures and excellent service to all passengers.

SkyWings Airlines, Cranston, RI

June 2015–July 2020

Key Qualifications & Responsibilities

  • Ensured passenger comfort and safety for up to 200 customers per flight.
  • Responded to medical emergencies and security issues.
  • Achieved a 99% customer satisfaction score for friendly service.
  • Briefed passengers on flight safety before each flight.

Key Achievement:

  • Received Employee of the Year award in 2020.

AirStar International, Cranston, RI

August 2010–May 2015

  • Managed in-flight sales and achieved a 20% increase in revenue.
  • Assisted passengers with special needs and ensured their comfort.
  • Commended for handling a medical emergency with composure.

Bachelor in Hospitality Management

Rhode Island College, Providence, RI

September 2006–June 2010

Relevant Extracurricular Activities

  • Volunteered as a mentor for at-risk youth.
  • Served on the student council for two consecutive years.

Academic Achievements:

  • Graduated with honors (Summa cum laude).
  • Awarded scholarship for academic excellence.
  • Outstanding communication skills in English, Spanish, and French.
  • Ability to work under pressure in challenging environments.
  • Knowledge of emergency procedures and safety protocols.
  • Proficient in MS Office Suite and basic computer troubleshooting.
  • Excellent customer service capacity with exemplary attention to detail.
  • Exceptional organizational and multitasking abilities.

Certifications

  • Certified Flight Attendant, Federal Aviation Administration, 2010
  • Certified in First Aid and CPR, American Red Cross, 2010
  • 2020, Employee of the Year, SkyWings Airlines
  • English—Native
  • Spanish—Fluent
  • French—Advanced
  • Volunteering at a local food bank.
  • Yoga and mindfulness practice.

Format Your Flight Attendant Resume Correctly

Usually, airline employers take only 7 seconds to scan a resume and consider a candidate for an interview, according to our HR statistics report.

The only thing shorter than that is the amount of sleep you’ll get most nights as an F/A.

Before you start writing, perform pre-flight checks by choosing the best flight attendant resume format.

Here’s how to format a resume for flight attendant jobs:

  • At the top, add your name and address on a resume , giving relevant personal details.
  • Open the flight attendant resume with a career objective or summary statement.
  • List your work history, and tailor it to the flight attendant job description.
  • Document your educational accomplishments and flight attendant skills.
  • Add a few extra sections to ensure your flight crew resume stands out from the other applicants.
  • Choose a great resume font to ensure everything is easy for the airline hiring manager to read.
  • Don't forget to attach a flight attendant cover letter along with your resume.

Pro Tip: Send your resume for flight crew jobs as a PDF. Microsoft Word docs and similar formats tend to look weird on certain devices, so you'll be making it easy for the airline employer.

Not entirely sure about the reverse-chronological format for your great flight attendant resume template? See our guide: 3 Resume Formats: How to Choose the Best One [Examples]

Write Flight Attendant Resume Objective or Summary

The first step to a powerful and interview-winning flight attendant?

A compelling flight attendant resume objective or resume summary .

You check whether seatbelts are fastened in your sleep, and you call out “doors to arrival, crosscheck, and all-call” before leaving your apartment each day.

When you have flight attendant job experience, opt for the resume summary.

The career summary introduces you as a flight attendant candidate, expresses your official desire to apply for the role, and talks up your previous experience, flight attendant skills, and professional background. A numbered accomplishment proves you're as talented as you say.

Here’s an example of an experienced flight attendant resume summary:

Flight Attendant Resume Summary Example

The bad example simply lists regular tasks as if they're achievements (they're not). 

In the good example, however, it shows how much the candidate was loved by passengers with a mention of their high satisfaction rating. 

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check . Start building a  professional resume template here for free .

A view from the Zety resume editor illustrating the process of populating the work experience section and an assortment of pre-written resume descriptions recommended for the particular role.

When you’re done, our online resume builder will score your resume and our resume checker will tell you exactly how to make it better.

The closest you’ve come to being a flight attendant is when you brought your dad coffee while he played Microsoft Flight Simulator.

If you lack flight attendant experience, don't worry. 

Use the resume objective.

The objective statement tells the airline about your career aspirations as a future flight attendant, rather than letting them focus on your lack of experience. Here, too, however, still give them an achievement with numbers from your past.

Here are examples of flight attendant objectives on a resume with no experience : 

Flight Attendant Resume Objective Example

Use transferable skills and accomplishments from previous job positions or your university studies to show them that you'll make a perfect entry-level flight attendant.

Pro Tip: Personalize your flight attendant resume template by using the airline's name in your objective or summary statement (like, "...interested in working for jetBlue because..." This shows the airline reviewing your resume that you didn't simply send a generic resume.

Want to create the best objective for a resume for flight attendants, or the best summary? Check out our guides: How To Write A Resume Summary: 21 Best Examples You Will See  and +20 Resume Objective Examples - Use Them On Your Resume (Tips)

Describe Your Flight Attendant Job Experience

“Cleared for takeoff.”

You want to hear this from Air Traffic Control and when the airline HR specialist reads your perfect cabin crew resume.

How, you ask?

Underscore your experience in a way which wakes them up like takeoff acceleration by jet propulsion.

If you have flight attendant experience:

You know the meanings of “gate lice,” “blue juice,” and a “crotch watch.”

Done this before? Years of experience? Great! Still, pick those perfect flight attendant resume bullets that are most relevant. 

Matching the airline’s interests is in your best interest.

Complicated?

Nope! It’s as easy as ATC . Take a look at these great flight attendant resume job description examples:

Flight Attendant Job Description Resume Sample

See the differences? The “wrong” example seems okay, at first - we explained our duties and tasks.

However, that’s just it: those were our responsibilities. In the “right” example, we itemized our duties with more detail, and then we included a proud achievement(s) for the win. Oh, and the same goes for entry-level flight attendant resumes, as well.

How to write a flight attendant resume with no experience:

You can’t tell a deadhead from a bulkhead.

Never worked as a flight attendant before? 

Take it easy. You’re not a flight of fancy. So let’s show the head honcho that.

Flight Attendant Resume Sample with No Experience

See what we did here? At first, working in a hotel didn’t seem anything like a flight attendant, other than the travel aspect. But, we played up those duties and achievements which translated well onto a cabin crew resume with no working experience , particularly how great we are with guests.

Pro Tip: Take some time to think about your past responsibilities. Which areas relate best to having strong flight crew skills? Pick those for your great flight attendant resume template.

Need some more ideas on the right achievements to put on a good flight attendant resume? Check out this guide: How to Put Achievements on a Resume - Complete Guide (+30 Examples)

Mention Your Education

Things flight attendants don’t need:

  • Drunk, belligerent passengers;
  • Heavy winds & intense meteorological events;
  • An education section on their resume.

You’d better think again.

While I imagine the first two are true, I do know that the education section is not just a valuable part of the perfect flight attendant resume - it’s almost always a necessity . 

Take these Delta flight attendant job descriptions, for example:

Flight Attendant job requirements for a air hostess resume

See? High school or its equivalent is required education needed to be a flight attendant, and that’s true on most flight attendant websites for jobs you’ll search, whether it’s Emirates or United Airlines. And this one:

Delta airlines flight attendant resume education section

See what I mean? 

You definitely need to put your education.

So, how should we put your education on your resume for a flight attendant?

Here’s how to include your degree on your flight attendant resume:

2008 BA in International Hospitality Management Cornell University, School of Hotel Administration, Ithaca, NY 3.8 GPA

But what if you are still completing your university degree?

Here’s how to list a degree that is still in progress:

BA in International Hospitality Management Cornell University, School of Hotel Administration, Ithaca, NY Expected Graduation in 2021

And what if all you have is your high school diploma?

Not to worry! 

List your high school, styling it like this: 

Townsend Harris High School, Flushing, NY Graduated in 2004

If you have completed a degree, skip listing your high school on your flight attendant resume qualifications. 

Pro Tip: Stay consistent throughout your resume, and make sure you get things right. For example, it is Delta Air Lines (2 words), but United Airlines (1 word).

For more ways on how you can make the best use of education on your perfect flight attendant resume, check out: How to Put Your Education on a Resume [Tips & Examples]

Put Skills on a Flight Attendant Resume

“Robotic servant.”

I’m sure you’ll feel passengers thinking of you as such the next time a pen, peanuts, or a pillow are rudely requested.

You and I know that’s a load of brainless stupidity (or BS , if I may coin an abbreviation).

Here’s the deal: the hiring manager will probably have similar thoughts about all the corporate flight attendant resumes they’ll receive. 

They all look the same. They all smell the same. They all feel the same. How do we show them that yours isn’t the same?

We need to play up your best flight attendant resume skills .

A skills section on your resume for flight attendants is essential, but only the right ones. Also, not too much and not too little. 

How do we add just the right amount?

Let’s think of this like the meal service on a long-haul flight. But here, let’s serve economy class first by making a list of some generic hard and soft skills to put on a flight attendant resume. 

Hard skills are specific abilities and know-how (e.g., aircraft intercom). Soft skills are self-developed, life-learned attributes (e.g., safety consciousness, adaptability). Together, these are what makes a good flight attendant.

Flight Attendant Resume Skills

  • People Skills
  • Safety Orientation
  • Announcments
  • Time Management
  • Jet Bridge Maintenance & Use
  • Communication Skills
  • Aircraft Intercom Operation
  • Safety Consciusness
  • Collaboration Skills
  • Presentation Skills
  • Language Skills

Pro Tip: Try this: Type an oversized-luggage amount of your skills into an Excel column, with a number (1-10) of importance and flight crew relevance in the adjacent column. Then, remove from the worst up until you have the best 5 or 6 and can zipper it shut.

However! These are great skills to have for the average flight attendant resume.

You’re not average, right? 

The best flight attendant resume shouldn’t be, either. 

Those generic headphones you’ll pass out are fine, but only if the passenger forgets their own.

To make your resume sound great , we can’t just list these generic terms. 

It’s time to offer meal service to the business class passengers - we’ll underline resume keywords that match the flight attendant hiring manager’s appetite.

Job Description for Flight Attendant Resume:

job description for flight attendant resume

See the skills on this flight attendant resume job description? Let me show you a few examples:

See the differences between the two? 

The second one looks as if you googled “flight attendant skills and knowledge” and shoved the results in there like a pissed-off baggage handler with nothing to lose. 

In the first one, you look like the answer to an ancient airline prophecy - just who the hiring manager has been searching for.

We’ll include the perfect skills on your flight attendant resume, and we’ll vacuum up the unnecessary ones with the force of an airplane toilet flush.

Pro Tip: Was it a good flight? Or was it a delightful departure ? An agreeable arrival ? An extraordinary exemplification of aerial navigation ? Use action verbs and colorful words to make your resume more appealing to them. However, watch out for too much flourish or exaggerated descriptions - some recruiters may consider them inappropriate.

Want more tips for writing the perfect flight attendant resume skills list? See our guide: +30 Best Examples of What Skills to Put on a Resume (Proven Tips)

Add Other Sections for an Effective Flight Attendant Resume

Contact info, experience, education, objective, skills - check, check, check, check, and check. 

You’ve got the structural support of the flight attendant resume - the fuselage, if you will. 

Now it’s time to attach the wings and really let this resume fly. 

We’ll turn to our secret ingredient: extra resume sections .

Why is that?

Extra resume sections make your resume more individual. Everyone since the Wright Brothers at Kitty Hawk puts their name, experience, etc. on their flight attendant resume. This is where you’ll list some relevant things that you’re proud of. 

It’s your chance to soar above the rest .

What’s wrong here?

Nothing, at first glance. 

You have every right to be proud of these points - anyone would be. However, they’re not relevant for flight attendant positions. 

So, which ones are?

I’ll go over some of the most popular additional sections for your flight attendant resume now, along with some better, more relevant examples.

Know another language? That could be very helpful on a flight attendant resume, and maybe a necessity, depending on where you’re flying to. Knowing another language will expand your horizons and your flight attendant opportunities. And you’ll earn more!

Look at this part of the same Delta Air Lines job offer we’ve been referencing:

flight attendant resume matched with job description

Here’s how to list your languages on your flight attendant resume:

  • Spanish (Latin American) - Advanced Proficiency.
  • Indonesian - Basic Conversational.

Volunteer Experience

Volunteered reconstructing damaged homes after the tsunami? You are a hero! Unfortunately, it isn’t so relevant for your flight attendant resume.

Check out some of these examples:

  • Volunteered by serving in fast-paced kitchen at local homeless shelter.
  • Volunteered teaching Spanish to high schoolers in after-school program.

Hobbies & Interests

I invariably enjoy bar hopping on Fridays; perhaps you do, too. But you get the point, right? Not relevant!

Here’re some interests and hobbies that would pair well with a resume for flight attendants:

  • Years of experience as a traveler - 30+ countries in last 5 years.
  • Fitness & workout enthusiast.

The travel is self-explanatory. The love of working out shows that you are physically fit - a plus for a demanding job such as being on the cabin crew. 

Certifications & Awards

Voted “sexiest employee” three weeks in a row? Impressive! Unless you’re applying at Ryanair, it’s probably not as relevant as:

  • Passed five-year First Aid & CPR certification.
  • Placed second in last year’s Brownie Bakeoff.
  • Trained to handle emergency situations & certified to use various safety equipment and emergency equipment.

Memberships

A flight attendant resume is also a good place to list relevant groups that you are a member of, like so:

  • Gold Member - Eastern Flight and Aerospace Association (EFAA).

Don’t turn in a resume with so much blank, white space. They’ll have enough of that blank, white space way up there at 30,000 feet. 

Relevant extra sections on your flight attendant resume are the answer.

Pro Tip: Space is limited in the overhead bin - as it is on your resume. Don’t add too many extra sections on your flight attendant resume. Add only enough extra sections to fill the rest of the current resume page - not more that it spills over onto a new one. 

Need more examples of hobbies and interests which work well on flight attendant resumes? Still not sure if you even want to add extra sections? Read our guide: +20 Best Examples of Hobbies & Interests To Put on a Resume (5 Tips)

Write a Cover Letters

Ladies and Gentlemen, 

The captain has turned off the seat belt sign, so feel free to move about the cabin . . .  

Taking that seat belt off feels wonderful, like unbuckling your belt after Thanksgiving dinner.

Working on the flight attendant cover letter is similar, after coming from the limiting rules and suggestions of the resume.

As a flight attendant, you’ll have a strict uniform and style standards - kinda like these past resume sections.

The cabin crew resume cover letter is where you can let your hair down. 

But wait! Why do you even need a cover letter for airline jobs? Is it necessary? 

45% of recruiters say they will reject a resume without a cover letter . That’s about HALF . 

So, yes, you do!

Now let’s craft a air host or air hostess cover letter before handing it all off to the hiring manager.

Here are a few high-flying tips to deliver a great cover letter:

  • Explain why the duties of a flight attendant excite you.
  • Drop names - name the hiring manager and airline to personalize it.
  • Inform them why they need you for this job.

If you are flying economy class, you expect to be addressed as sir or ma’am .

But we don’t want your resume to be economy class.

Let’s make it first class. Better yet - a private jet. Call them by name in the cover letter.

Mention something about the airline that you relate with. You dropped their name and caught their attention - now seal the deal with this next personalization. 

Positively grab their attention - it will mean more than degrees and certifications you list in your flight attendant resume.

Pro Tip: Research the airline or the specific hub airport online and mention something in particular that stands out to you. This is something a resume can’t include and will really catch their eye!

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here.  Here's what it may look like:

A set of job application documents that match, comprising a resume and cover letter, developed with the Zety resume builder utilizing the Modern resume template, which includes a format with a double-column setup and rectangles in the top and bottom areas.

See more cover letter templates and start writing.

Did you know that our resume builder doubles as a cover letter builder, helping you to write a professional flight attendant cover letter? For more, read our  cover letter tips  or find out exactly  what to include on a cover letter .

Key Takeaway

“Flight attendants are like raccoons - they live off leftovers, are always up all night, and constantly have black circles around their eyes.”

If you want to get paid for being perpetually tired, your resume can’t be.

The key to scoring that interview is through the perfect resume and cover letter.

Using this flight plan for the ideal resume and flight attendant cover letter sample, you will have the key to unlocking many boarding gates of opportunity.

  • Personalize, Personalize, Personalize.  Address them by name in the cover letter. Mention the airline in the resume heading. Make it stick out like the bulbous hump on a Boeing 747.
  • You want to join them, so make them need you. You are eager to become a flight attendant, so be all in. Employ action verbs and impressive achievements to let it take wing.
  • Double- and triple-check. Spend an extra few minutes making sure that your flight attendant resume and cover letter are up to par. Did they ask to include a particular phrase in the email subject line? Are your email and cover letter addressed to the right person?

American Airlines’ slogan says it best - “Great is what we’re going for.”

Now. You should have a cabin crew resume & cover letter that’s ready for takeoff. Time to attach that final flight attendant cover letter and resume to an email and send it away.  Fingers crossed!

On behalf of the crew here at Zety Airlines, I hope you’ve enjoyed your flight with us today. We wish you a pleasant work experience with whichever airline you desire to work with, and we hope that you’ll fly with us again soon :)

Do you have any questions on how to write a flight attendant resume? Not sure how to describe your skills and experience? Want more flight attendant resume tips? Give us a shout in the comments below, and we’ll answer your question.

About Zety’s Editorial Process

This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines . We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.

Christian Eilers, CPRW

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Flight Attendant Resume Guide for 2024 [W/ Examples]

Background Image

You’re a flight attendant.

AKA - a friendly individual that attends to a flyer’s every need.

In fact, you act as the face of the airline !

Now, you’ll be faced with many problems during your career, but it’s time to face your first one.

Your resume!

Airlines want to see that you have the necessary skills and experience under your belt.

But how do you do this?

Well, buckle up! 

We’re about to take you through a step-by-step process to making your own flight attendant resume.

  • A job-winning flight attendant resume example
  • How to write a flight attendant resume that gets you invited to interviews
  • How to use the latest tips and tricks for a flight attendant resume that stands out and highlights your value

Now, before we move on, here’s a complete flight attendant resume to spark some inspiration:

flight attendant resume

How to Format a Flight Attendant Resume

Before you can reach top-speed and reveal your top achievements, you need to decide on the correct resume format

After all, the hiring manager won’t be impressed with a resume that is unprofessional and hard to read. 

Currently, the most common resume format for flight attendants is the “reverse-chronological” format, which displays the most recent achievements first

reverse chronological format flight attendant

Other resume formats you could try are…

  • Functional Resume – Got the required skills, but not the flight attendant experience? This format focuses on your skills, instead of your work experience.
  • Combination Resume – Like the name suggests, a combination resume is a mix between the “Functional” and “Reverse-Chronological” formats, which means it focuses on both skills AND work experience.

Once you’ve landed on the correct format, you need to get your resume layout right.

Here’s what we recommend:

  • Margins - One-inch margins on all sides
  • Font - Pick a professional font that is slightly different (Do: Ubuntu, Roboto, etc. Don’t: Comic Sans)
  • Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
  • Line Spacing - Use 1.0 or 1.15 line spacing
  • Resume Length – Try and stick to a 1-page limit. If you’re having trouble with this, please view these one-page resume templates

Use a Flight Attendant Resume Template

Ever used a text editor as a resume-building tool? 

Two words: total headache.

Although Word is great for creating simple documents, it is far from the best at creating resumes with strict structure.

Want to create a flight attendant resume, but without the headache? 

Use a flight attendant resume template .

What to Include in a Flight Attendant Resume

The main sections in a flight attendant resume are…

  • Contact Information
  • Work Experience

Want a resume that stands out even more? Try these optional sections:

  • Awards & Certification

Interests & Hobbies

Now, we’re going to explain how to write each of these sections…

Want more information on the resume sections? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

The contact section should be kept simple and precise.

But that’s not excuse to rush through it.

In fact, many job hopefuls make the mistake of rushing through this section, only for them to make crucial errors.

As such, take your time checking every single digit!

For your contacts section, include:

  • Title - Keep this professional and factually correct
  • Phone Number - List the phone that you’ll be most available on, and make sure there are no errors
  • Email Address - Use a professional email address ([email protected]), not that funny one you created back in school ([email protected]).
  • Location - Applying for a job abroad? Mention your location.
  • (Optional) Relevant Social Media : LinkedIn, Medium, Instagram
  • Kelly Ball, Flight Attendant. 101-358-6095. [email protected]
  • Kelly Ball, Your Flight Friend 101-358-6095. [email protected]

How to Write a Flight Attendant Resume Summary or Objective

For a clean takeoff , your resume needs a strong introduction…

Especially with recruiters spending less than 6 seconds looking at each resume! 

Although scary, this fact highlights the importance of a resume that commands attention.  

But how can we do this?

The answer is simple: use a resume summary or objective .

In short, both the resume summary and objective are sections that introduce the main points of your resume.

resume summary flight attendant

The two sections have their differences…

A resume summary is a short paragraph that summarizes your professional experiences and achievements.

  • Friendly, safety-conscious flight attendant with four years of cabin crew experience on international and domestic flights. Achieved 99.8% passenger satisfaction score at HardJet Airlines. Passionate about becoming the new flight attendant for XYZ Airlines, where my skills can be leveraged to maximise the quality of service.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

  • Friendly and approachable hotel receptionist for 5* hotel chain in New York. Experience attending to crowds of customers, which resulted in a 99.4% customer satisfaction score. Seeking an opportunity to leverage my interpersonal skills and passion for travel by joining the team at XYZ Airlines.

So, which one do you pick? 

In short, experienced flight attendants should use a resume summary, whereas flight attendant hopefuls should go for a resume objective.  

How to Make Your Flight Attendant Work Experience Stand Out

The work experience section is the most important section in any flight attendant resume.

Sure, it’s good to talk about your skills and education, but nothing shows your value like a rich work history.

Here’s how to structure your work experience section:

  • Position name
  • Company Name
  • Responsibilities & Achievements

Flight Attendant

ACME Airlnes

01/2017 – 03/2020

  • Recommended an alternative boarding system that reduced delays by 12% 
  • Completed 1000+ hours of domestic and international flights within commercial jets holding up to 400 people
  • Used efficient stowing techniques to ensure all luggage was secure
  • Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys
  • Helped to diffuse a high-level situation before it turned into an emergency

As you can see, the above example focuses on the applicant’s impressive achievements, instead of the basic flight attendant duties. 

“Served drinks”

“Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys”

So, what’s our point here?

Well, the first statement is too generic. Sure, you served drinks, but was this done successfully or not? 

The second statement is data-driven with specific details. It screams, “I will maintain the high standards of service within your airline” .

If you don’t bother with the details, the airline won’t bother calling you in for an interview!

Use Action Words to Make Your Flight Attendant Resume POP!

  • “In charge of”
  • “Worked in”

I challenge you to find a flight attendant resume that doesn’t include these exact words.  

And since you need to use every word to stand out, we’d recommend replacing these words with power words to emphasis your responsibilities and achievements:

  • Conceptualized
  • Spearheaded

How to Correctly List Your Education 

The most important section in a flight attendant resume is your experience.

The second most important section is your education.

Now, you don’t need any specialized degree to be a successful flight attendant, but you do usually require a high school degree or equivalent.

There’s nothing too complicated here, just list your resume in the following layout: 

  • Degree Type & Major
  • University Name
  • Years Studied
  • GPA, Honours, Courses, and anything else you might want to add

B.A. in Hospitality Management 

Boston State University

2015 - 2019

  • Relevant Courses: Food Services in Cultural Institutions, Food and Beverage Technology, Establishing Service Standards and Procedures, On-Site Food Service Management, and Kosher Foodservice

Still have questions that need answering? Check out our guide on how to list education on a resume .

Top 14 Skills for a Flight Attendant Resume

The hiring manager needs to see that you’ve got what it takes to be a great flight attendant.

After all, you’ll be the face of the airline to every passenger!

As hiring managers usually have a checklist of required skills, you need to think carefully, and list the main skills in your arsenal.

Failure to do so will result in the hiring manager putting your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable flight attendant skills.

Hard Skills for Flight Attendants:

  • Intercom Operation
  • Safety Orientation Announcements
  • Bridge Maintenance
  • CPR & First Aid
  • Emergency Procedures
  • Plane Evacuation Protocols
  • Inventory Control
  • Counter Terrorism Measures

Soft Skills:

  • Communication
  • Stress Tolerance
  • Safety Consciousness
  • Time Management
  • Multitasking
  • Soft skills are remarkably important for a flight attendant. However, try not to go overboard with listing them. You see, every applicant will have the same generic skills listed.

Looking for a more comprehensive list of skills? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

Keep your seatbelt fastened, because we’re not done yet!

Remember… your resume needs to go above and beyond . 

And a resume that looks the same as the others isn’t quite good enough.

When competing against experienced flight attendants, the following sections could be the deciding factor in whether you’re successful or not.

Awards & Certifications

Have you completed hospitality-relevant courses on Coursera?

Have you won an award for your flight attendant duties?

If there’s anything that shows your talents or knowledge, be sure to include this section in your resume!

Awards & Certificates

  • “Improving Communication Skills” - Coursera Certificate
  • “Learning How to Learn” - Coursera Certificate

As a flight attendant, you’ll be flying to different destinations around the world.

You will be attending to people who speak different languages to your common tongue. 

As such, being able to speak other languages is a useful skill to have.

You don’t have to be fluent either.

Being able to speak to a basic standard is more than enough to include on your resume.

To keep everything organized, split the languages by proficiency:

  • Intermediate

Do you have a hobby you like to do in your spare time?

If so, definitely include it in your resume!

You see, having interests and hobbies make you more relatable. By including them in your resume, you��re giving the hiring manager a sneak peek into the type of person you are.

In a world where flight attendants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Uh oh - more writing! 

But don’t head for the runway just yet, as a cover letter is extremely important. 

Covers letters show the airline that you dream of working for this airline, not any which will take you. 

By crafting a convincing cover letter, you are allowing your application to fly above the competition.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

cover letter flight attendant

And here’s what to write in each section:

Contact Details

Your personal contact information, including full name, profession, email, phone number, location, website.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

Start with a short, snappy introduction that hooks the hiring manager. Make sure to mention:

  • The position you’re applying for
  • Your experience summary and top achievement

Got the hiring manager hooked? Then go through the rest of your background. Some of the points you can mention are...

  • Why you want to work for this specific airline
  • Anything you know about the airlines culture
  • Your top flight attendant skills
  • If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

  • Summarize the main points
  • Thank the hiring manager for reading
  • End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the airline with Y”

Formal Salutations

Use a formal closing, such as “Best regards” or “Sincerely.”

If you still need more information, please view your step-by-step guide on how to write a cover letter .

job search masterclass

Key Takeaways

Fasten your seatbelt!

Because if you follow the above steps, you’re about to land that flight attendant job!

Now, let’s have a quick rundown:

  • Perfect the formatting on your flight attendant resume. We recommend using the most popular format: reverse-chronological
  • Stand out from your competition by using a resume summary or objective
  • Try to talk about your most notable achievements rather than your daily tasks
  • Match your flight attendant resume with a well-written cover letter

Related Resume Examples

  • Receptionist Resume
  • Bar and Restaurant Manager Resume
  • Customer Service Resume
  • Event Planner Resume
  • Social Worker Resume
  • Volunteer Resume

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our career blog to stay up to date with industry-leading advice. Or, check out some of our top guides:

  • How to Make a Resume with No-Experience [21+ Examples]
  • 43+ Resume Tips and Tricks to Land Your Next Job in 2024
  • How Long Should a Resume Be [For Any Profession]

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These Gold Wings

Write a Killer Flight Attendant Resume With No Experience (+ Examples)

resume flight attendant

Once upon a time, I had no idea what I wanted to be when I grew up. I knew I liked to travel, but it took years before the lightbulb came on for me to apply to my first airline.

During those years, I dipped my toes into a lot of different fields and worked as a bartender, surgical assistant, and even a yoga instructor! When the time had finally come to submit a resume for my forever career, I was nervous that my all-over-the-map experience wasn’t sufficient for a career in the airlines.

But it was actually quite the contrary! Fortunately for me (and everyone else who has never worked in the airlines), it’s not necessary to have experience as a flight attendant to be a flight attendant.

In fact, my experience exemplified qualities that airlines actually look for, such as customer service, hospitality, and a background in safety. Crew members come from many various work backgrounds including retail, food and beverage, teaching, military, health care, and so many other places.

So, where does one begin? We’ll need to build a solid resume!

Let’s explore key tips, writing techniques, and real examples to guide you in creating a compelling flight attendant resume, even with no prior experience!

TL;DR: Even without direct experience, you can craft an effective flight attendant resume. Draw from diverse past roles like bartending or healthcare to highlight customer service and safety skills. Focus on a clean, professional resume layout, keeping job descriptions concise. A single-page resume is ideal, with correct spelling and grammar. Personalize your resume for different airlines using keywords from their job descriptions and core values. Emphasize transferable skills, adaptability, and a passion for aviation. Lastly, a cover letter can add a personal touch and explain any employment gaps, tailored to each airline you apply to.

Table of Contents

My Tips For Writing The Best Flight Attendant Resume

➡️ prioritize cleanliness and professionalism in your resume design.

I realize that it’s common advice to hear that a resume needs to stand out . This might be applicable in other fields of work.

However, it’s not terribly realistic when applying to a major airline and thousands of other resumes are being submitted at the same time (For example, Southwest has, in the past, received up to 30,000 resumes per hiring window.)

So instead of focusing on being unique and over-the-top, it’s more important to focus on cleanliness and professionalism. A clean resume will catch an eye over a resume that is cluttered and overloaded with information.

So, what does a clean resume look like? First, I would recommend not getting bogged down with details like multiple colors and fonts . Stick to one font style, one font color, and 1-2 font sizes for the entire page, and avoid going too bold or italics crazy.

Second, in order to avoid clutter, try not to go overboard using special characters like bullet points or dashes. Emojis are cute, but they don’t exactly scream professionalism.

Third, when you are listing your job duties, try to keep them straight to the point. They shouldn’t look like small paragraphs or go over one line. You will have a chance to elaborate on your experience in the cover letter or during the interview. Once again, the focus of the resume should be clean, direct, and minimalistic.

Additionally, consider using our resume templates . These templates can help you maintain a clean and professional appearance , making it easier to craft a visually appealing and effective resume. Plus, the matching cover letter is included.

blue resume and cover letter for flight attendant

➡️ Keep it Concise

If you can keep your resume to a single page , that would be ideal. If not, that’s okay, but if it goes past two pages, there’s too much information and should be cut down a bit.

➡️ Spelling and Grammar

It takes almost zero precious time to run a spell check , so be thorough! Check your spelling and grammar. If your resume has errors, recruiters will quickly come to the conclusion that you lack attention to detail.

➡️ Seek Peer Review

If your English or grammatical skills are not strong, it could be beneficial to have it double-checked by a native speaker or even a friend who has a knack for writing resumes.

➡️ Be Honest

Chances are, you already have the skills needed to be a flight attendant! So, it’s really not necessary to fabricate. Instead, lean into your strengths and really emphasize those points. 

➡️ Minimize Employment Gaps: Present a Coherent History

If you have gaps in your employment history, try to fill them in the best you can.

Can you add that you were volunteering during that time?

Were you traveling or in school or helping a sick loved one?

It’s okay, but be ready to explain those gaps in a cover letter or the interview. 

➡️ File Format Matters: Use PDF

If you are submitting your resume online, send it in PDF format . It’s the safest bet, as not all systems can read other formats.

Others might be troublesome to open and also not be displayed on the screen in the same way it was intended to be shown.

➡️ Filename

It helps to use an appropriate and clear resume filename. This will be easier for you to locate it anytime you need to pull it up, and also be clear for the employer to find it easily.

For example, use your first and last name: John-Harrison.pdf

➡️ Follow Instructions Precisely

Follow the instructions given.

These days, airlines always have you submit a resume online through their careers website. It won’t be difficult to follow their instructions as it basically just entails a resume upload, but be sure to read everything on the careers page to not miss out on any key details.

For example , they might require that the applicant have a valid passport by the time of the interview date.

➡️ Include ATS Keywords

If you have no idea what I’m talking about don’t worry, I’ll explain!

ATS stands for “applicant tracking system” .

Basically, airlines receive so many resumes at once that it’s almost impossible for a team of recruiters to keep track.

Tools like ATS can scan a big pile of submissions and pick out resumes based on keywords. Here’s the best way to maximize use of ATS keywords…

First, check out the careers website of a given airline. You’ll likely find a section that includes a detailed description of what the job entails and the duties.

For example:

“Flight attendants will be responsible for greeting and assisting passengers during boarding.”

I made that one up, but it will be something along those lines. So, if you worked in a restaurant, you can easily use these keywords in reference to your own previous job duties!

What were you “responsible” for? Did you “greet” guests at the door or at the bar or a table?

Whatever you do, do not copy and paste phrases. If the keywords are in context, then the resume will flow nicely.

Hot tip #1 🚨 : While being a flight attendant is a partly a service position, it MOSTLY is a safety position! Emphasis on any safety-related duties performed at previous jobs will be very helpful in giving an applicant a leg up during the hiring process.

How else can you utilize ATC keywords?

Take a look at the company core values section of the airline’s website! Those are brimming with buzzwords to use in your resume. This is also a good way to show that your values and their values align. In addition, it will help to diversify your resumes if you are applying to different airlines

How do I Write a Good Flight Attendant Resume Without Experience?

1. emphasize relevant skills.

The biggest qualifier to the flight attendant position is customer service experience . The reason is because we are dealing with the public…

All. Day. Long.

From the passengers who come onto our working flights, to the random people in the airport terminal who ask you for directions to baggage claim while standing under the baggage claim sign, to the shuttle drivers who want to tell you all about their cousin who’s a flight attendant for so-and-airline…

Realistically, it can get mentally and emotionally exhausting! It will benefit you to have a little exposure under your belt in situations like providing exceptional service, connecting with people of diverse backgrounds, and conflict resolution.

Whether you realize it or not, you probably already have customer service experience in some way, shape, or form.

Here are some common positions that include experience in customer service:

  • Public service positions (military, police officers, politics, not-for-profit work)
  • Restaurant industry
  • Health care
  • Teaching or translating
  • Administrative office work

And so many more.

But even if you’re sure you have no customer service experience, you can still land the job!

By showcasing your enthusiasm to work with the public and your personal strengths as an empathetic, compassionate, and positive person , you will still be a strong and viable candidate as a flight attendant!

2. Highlight Transferable Skills from Related Fields

Did you know that being a flight attendant is, first and foremost, a safety position ?

It’s probably good if you don’t because we don’t actually ever want to have to use our primary training!

However, things do happen (if you’re curious, just run a Google search for “Miracle on the Hudson” and read all about how a flight can become a cruise in a short amount of time), so safety and emergency training is a huge factor .

Common relevant positions include:

  • Hospital work
  • Firefighting experience.

If you have experience in any of these fields, I highly recommend adding them to your resume.

Don’t forget to include any CPR or medical training certifications/licenses .

3. Showcase Your Passion for Aviation

Have you always had an interest in aviation? There are ways to share this on your resume!

Even if you’re applying for a flight attendant position, you can still include any flight training you may have had or interest in future pilot training.

Airlines are happy to accept flight attendants who have future plans for flight school. In fact, they’ll even help put them on track either by setting them up with their own company’s flight school partners or if they don’t offer that, pointing them in the right direction to eventually get that commercial license.

Try to keep this section of your resume brief and to the point.

If you have no flight school experience, the best place to mention your long-time interest in aviation is on the cover letter.

4. Tailor Your Resume to Specific Airlines

Along with your cover letter, you should diversify your resumes by tailoring each one to each individual airline you apply to.

They don’t have to be completely different!

However, a good recommendation would be to check out the “core values” page on each airline’s website.

Knowing the unique culture, values and target clientele of each company can help you decide what kind of buzzwords you want to use in your resume , and also set a specific tone for your cover letter. 

What to Include in a Flight Attendant Resume? Key Sections

1. contact details.

Even though you will also be providing this information through the careers page, it still looks professional to have on a resume.

Name, address, telephone number, and e-mail address.

Never use funny or weird names for your email address. The e-mail address should look professional. If you don’t have one, you can easily set up a new one.

It should start with your name e.g. [email protected]

It’s easy to do and is good to have for many other uses. It’s a simple marketing tool for always having your name pop up and kept in the forefront.

2. Resume Summary

Here is an example of a Resume summary for a flight attendant without experience:

Efficient, supportive, and reliable professional with a background as a certified nursing assistant. With a “People-First” attitude and a commitment to exceptional service, I excel in interpersonal skills and effective problem-solving. Proven flexibility and collaborative teamwork in dynamic environments make me well-suited for the challenges of the aviation industry.

Don’t worry about an objective statement as they are pretty outdated at this point. Recruiters don’t necessarily want to read about how much the candidate wants the job, so save that energy for the interview.

Instead, they want to know the skills a candidate possesses in order to directly show what they’re going to bring to the table. Remember that you are selling yourself , so make sure the buyer gets to the relevant information as quickly as possible.

3. Education

Higher education is not a requirement these days for a flight attendant position.

Every airline in the US will only ever require a high school diploma or GED .

Because of this, I would not recommend taking up too much precious real estate on your resume with lots of details about education, training, or study achievements.

However, if your education history is particularly impressive, or if you have relevant achievements to the job (such as nursing school, hospitality courses, CPR certification, or a survival skills course) and you still want to flaunt it, by all means, toss that in there! However, try to keep it to a short, simple summary.

As far as formatting goes, both your education and work history should be displayed from the most recent to the oldest .

4. Employment History

Keep it short and the same style/format for every job held.

Avoid using too many different font styles as it really tends to clutter up the page and distracts from the information.

Remember that we’re aiming for a one-page resume if possible, so 3-4 job duties per position is totally sufficient.

Here is the first example of what this would look like…

Hard Rock Cafe Seattle, April 2022 – July 2023 Bartender Responsible for serving food and beverages to guests and provided consistently excellent customer service in order to create a hospitable and memorable environment Participated in the creative development of new recipes for seasonal craft cocktail menus and maintains knowledge of both modern and traditional drink recipes Excellent time management and problem-solving skills to work at a pace suitable for a professional, high-volume establishment Performed opening/closing work, including counting money drawer and stocking daily supplies

Can you spot the buzzwords? There are many that could be pulled in an ATS keyword search. For example:

  • Responsible
  • Customer service
  • Professional
  • Problem-solving

All these words can be cross-referenced to also apply to a flight attendant position.

Here is another example in a totally different field (mine from my actual past resume that I used to apply).

Example 2: 

Rush University Medical Center, November 2023 – December 2015 Certified Surgical Technologist Prepared and organized operating rooms for surgery, guaranteed sterility of all equipment used, and practiced aseptic technique Implemented knowledge of all safety protocols and understands the value of quality patient care Can sufficiently work both individually and in a team environment Offered volunteer services as a certified yoga instructor and meditation guide for both employees and families of patients

As you can tell, this is not a customer service-based position. However, if you noticed, I made a point to highlight patient care! This traces my skills back to customer service and now automatically makes the medical field position more relevant to the flight attendant position.

Here are some noteworthy buzzwords from this resume:

  • Patient care

Hot tip #2 🚨: ALWAYS include volunteer work, military experience, or any experience that is relevant to serving others. I promise, this will make you shine like the bright and beautiful star you are. 💫

Remember, your work experience is valuable and it’s important to highlight everything that could be relevant! Feel free to get creative, but once again, if you are hitting a mental roadblock, you can always check out the flight attendant job duties on the careers page for more ideas.

There are many significant skills to highlight in your resume. Let’s review some of those skills we already talked about and also delve into a few new ones.

Let’s see some of the top skills for a flight attendant resume:

Any relevant experience with safety. 

Dig deep and come up with how your job experience had points where safety was relevant.

For example, even if you were a bartender, you probably “safely monitored guest alcohol consumption”.

Maybe you were a bank teller who had to be well-versed in safety protocols in case of an emergency theft situation.

See how even non-safety-related jobs can still include these relevant safety experiences.

Ability to work in a team

This is a great one to use because it applies to almost anyone from any work background unless you literally worked in a cave. But even then, you probably still had team Zoom calls.

Flight attendants and their pilots work as a team, within a strong communicative environment.

In fact, flight attendants will learn how to maximize their team communication skills during initial inflight training.

This is not just so we can all just get along (which is nice) but mainly so we can effectively handle emergency situations and keep the passengers as safe and comfortable as possible.

It’s important to highlight to your recruiters both on your resume and in the interview how you work well with others.

Ability to adapt

This is crucial. Being a flight attendant is not your average office job.

I’m not going to lie, there are days when being a flight attendant is so monotonous that I might go crazy. But other days, it’s the total opposite.

Between weather/maintenance delays, cancellations, schedule changes, cranky customers, emergency medical situations and more, there are many reasons why the tone and overall flow of our day can get completely disrupted.

It’s essential to show the recruiter that you know how to roll with it while staying cool as a cucumber. 😎

This may seem like a given, but it’s more in-depth than you may realize.

Flight attendants can not be late to work. It’s one of the biggest no-no’s in the industry. The domino effect of one flight leaving late because of late crew members can affect the on-time departure of the rest of the flights throughout the day.

It may not hurt to emphasize a past perfect attendance record on your resume!

Professionalism

Ok, so you’ve managed to beat the Starbucks line, and you’ve shown up to work on time. But, are you professional when you get there?

Let me give you an example of a very common situation. Sometimes, we hit mega turbulence. Every single time we do, about 20 sets of eyes are looking at the flight attendants to see how we are responding. Professionalism is so important because passengers will decide how they will act on the plane based on how we act.

If we are professional, the passengers will trust us, but we are guaranteed to lose control of a cabin in any type of bad situation if we are not displaying professionalism.

How were you professional at your previous job? Be sure to include it!

Customer service skills

This is a no-brainer! The main points of being a flight attendant are to provide safety and comfort.

Find a way to showcase on your resume that you have a sense of kindness and care. If you don’t care about others, this is not the career for you.

Job skills can be taught, but empathy and compassion cannot, and the recruiters want to know that you possess the basic qualities needed to care for our fellow humans.

Here are a few other skills to highlight:

  • Ability to work under pressure
  • Empathetic and friendly
  • Problem-solving skills
  • Attention to detail
  • Time management skills

It’s not necessary to use every single one of these.

You want your resume to flow nicely and feel genuine, so pick out the ones that fit your experience as well as the values of the airline.

For example, Southwest has a philosophy of following the Golden Rule , (“Treat others the way you want to be treated”) so an emphasis on volunteer work would especially stand out to their recruiters. This is just one example, so feel free to get creative by checking out the Core Values page of the airline.

While it’s wonderful to showcase all of the above, take care not to make this a huge section of your resume. Once again, we’re aiming for clean and minimalistic.

6. Hobbies, Interests, Achievements

As far as hobbies and interests, once again, I can’t stress this enough, including any volunteer work.

Also, if your hobby includes helping people or animals in any way, it could be worth mentioning.

Please don’t be *that* person and write “loves to travel” anywhere on your resume. 🙅 I promise, they already know you love to travel or you wouldn’t be applying for this position!

For achievements, I would advise excluding any awards that are out of date or don’t showcase any of the above job skills we talked about.

For example , it’s cool and interesting that you love to horseback ride, but maybe your riding award from 18 years ago is not worth taking up a big chunk of real estate on your resume. Instead, are you CPR certified? Do you have alcohol safety training? You can totally slap those on there, keeping it short and to the point. Aim to display only what is relevant to the job.

If there are other hobbies, interests, and achievements that you’re not sure should be on your resume or if your resume is growing too long, I would advise to share a few and leave the rest for the interview. That’s the real time to shine.

Hot tip #3 🚨: ALWAYS include the ability to speak other languages on your resume! This can significantly increase your chances of being hired. Not only does this give you a leg-up on your competition, but there are sometimes opportunities for a wider range of scheduled routes and higher pay! Include any certifications or study details if you can.

  • Spanish: Native (written and spoken)
  • English: Fluent (written and spoken) – First Certificate in English
  • French: Basic (written and spoken) – CEFR A1 Certificate

7. References

I would not take up any space on your resume with references.

If you feel it necessary, a simple “References available upon request.” will suffice.

However, if you have a friend (or more commonly, your mom’s friend’s co-worker’s cousin’s daughter) who is a flight attendant for the airline that you are trying to break into, get in touch with them because most airlines have a section on their employee website for employees to submit their referrals for potential candidates.

Should I Include a Photo in my Flight Resume?

  • In the United States, the answer is absolutely not. It won’t even be considered as a viable part of your resume, and will just take up space. The good ol’ Pan-Am days of weigh-ins and hiring exclusively single women under the age of 30 are over. This is not to say that a candidate should not look clean, polished, and professional in the interview (totally do all that), but it is not expected, or beneficial to include a photo in the resume. This also applies to Canada and Australia.
  • In most of the European countries (except the UK, Ireland and The Netherlands): a photo is usually expected . This can be a way for the recruiters to remember you and decide if you seem suitable for the role. While it might feel unnatural for some foreigners who are seeking to work in Europe to do this, it may be beneficial. Just to be clear, it is not mandatory in all the European countries, but each country is different and you definitely won’t be faulted for including one.
  • In Asia, South America and Middle East airlines: it’s actually generally required , and they will probably also ask for a full-length photograph.

photo specifications quatar airways

What kind of photo?

If you choose to add a photo, use a flattering headshot, taken against a white or light-colored, neutral background.

Personally, I think most passport photos are terrible to use because you can’t smile and they make you look up at that awkward angle, so maybe just a nice, professional headshot.

Don’t crop any photos as it’s very obvious and will look sloppy. Don’t forget to look the part!

Wear business attire, tie your hair up into a neat bun or ponytail, and apply some tasteful makeup.

Don’t forget to flash that million-dollar (or new hire probationary rate of $23 an hour) smile. 😁

Do I Need a Cover Letter?

While a cover letter is not necessary, it is recommended.

However, before you spend time writing one, check to make sure there even is an option for a cover letter submission . Some of the bigger airlines don’t even want them because the recruiters already have so much paperwork to sort through.

If it is an option, I would strongly recommend including it. A paragraph is sufficient, and I recommend keeping it a little more breezy and conversational than the actual resume.

Don’t include a ton of detailed information or make it sound generic, but do include a short intro of who you are and why you’re interested in the position .

A cover letter should give the recruiter a quick glimpse into the applicant’s personality, and why they want to work for their company. Each cover letter should be airline-specific, so mention the company by name and avoid copying and pasting the same cover letter for multiple airlines

A cover letter has other benefits too, such as explaining gaps in employment history or lack of experience. It could be used as a great tool to clear up any doubts about the resume.

Closing thoughts

In conclusion, remember that no matter your work background, I can promise that you already possess the necessary job skills! It’s just a matter of digging deep, doing the research on the airline’s core values, and expressing those wonderful personality traits into an elegant and well-crafted resume.

If you follow these guidelines, even without any experience as a flight attendant, you can ABSOLUTELY snag a career flying those friendly skies!

Similar Posts :

cabin crew in plane

About The Author

flight attendant resume for freshers

Thanks… This has really helped

flight attendant resume for freshers

I have been a middle school and high school teacher for 25 years. Just recently I became empty nest, and I have strongly considered flight attendant to be my next long term career. As an aspirin applicant to this exciting career, I find your information to be of great assistance during the application process. I am truly thankful for sharing your ideas as I truly believe it may lead me to be a potential applicant.

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Thank you, it makes my day to read that 😊

flight attendant resume for freshers

Wow! Such exceptional advices and a well written journal. I learnt a lot of things, thank you so much!

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This was a great article I love how you broke everything down, was so informative, best resume guide I have ever seen. I love your writing style, easy to read, little sass. Bravo 👏🏼

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flight attendant resume for freshers

  • • Led a team of flight attendants, ensuring adherence to safety protocols and providing exceptional customer service on international flights.
  • • Conducted safety demonstrations and responded to in-flight emergencies, contributing to a 100% safety record.
  • • Implemented a new training program for junior flight attendants, improving team efficiency and service quality.
  • • Managed in-flight sales of duty-free products, achieving a 20% increase in sales revenue.
  • • Received the 'Excellence in Customer Service' award for two consecutive years, recognizing outstanding passenger service.
  • • Developed and maintained positive relationships with passengers, resulting in a 30% increase in positive customer feedback.
  • • Provided high-quality customer service, ensuring passenger comfort and satisfaction on domestic flights.
  • • Assisted in the development of an in-flight entertainment system, enhancing passenger experience.
  • • Participated in emergency landing drills, ensuring preparedness and safety of all passengers.
  • • Collaborated with the cabin crew to streamline service procedures, reducing service time by 15%.
  • • Facilitated communication between the cockpit crew and passengers, ensuring clear and concise announcements.
  • • Handled customer inquiries and complaints, achieving a resolution rate of 95%.
  • • Assisted passengers with check-in and boarding, improving the efficiency of pre-flight procedures.
  • • Contributed to a team project that redesigned the boarding process, reducing boarding time by 10%.

6 Flight Attendant Resume Examples & Guide for 2024

Your flight attendant resume should demonstrate exceptional customer service skills. It's critical to highlight your ability to ensure passenger comfort and safety. Ensure that your resume also showcases your proficiency in emergency response procedures. Airlines value team players, so include examples of collaboration and teamwork.

All resume examples in this guide

flight attendant resume for freshers

Senior Flight Attendant

flight attendant resume for freshers

Entry-Level Flight Attendant

flight attendant resume for freshers

Corporate Flight Attendant

flight attendant resume for freshers

Lead Flight Attendant

flight attendant resume for freshers

How to format a flight attendant resume

If you're an experienced flight attendant, the reverse-chronological resume format  is highly recommended. It highlights your career progression and achievements across different airlines or flight attendant positions.

New flight attendant hopefuls might find great value in choosing either a functional resume format  or a hybrid layout . They both prioritize skills and strengths rather than putting the focus on past jobs.

On top of that, it's very important to choose a good resume design, especially if you want to stand out among other applicants. Our professional resume templates  offer a modern and clean look that grabs attention quickly.

When getting your flight attendant resume ready, keep these tips in mind:

  • Convert your resume to a PDF file  in order to keep the layout and design the same, no matter how or where it's opened.
  • Include your contact information  and more precisely an email address, a phone number, and a current city or region.
  • Use 1-inch margins  all around your resume to keep it looking neat and easy to read .
  • Choose Rubik, Volkhov, or Montserrat for your resume fonts . Their size should be between 10 and 12 points to make sure it's readable but also fits everything you need to include.
  • When picking colors for the resume , think about what looks professional and is easy on the eyes. Blue, mirroring the sky's serenity, is a top choice because it symbolizes trust.
  • Optimizing your resume for Applicant Tracking Systems  is vital too. These systems scan resumes for relevant keywords  in areas like skills, education, and work experience.

If your flight attendant resume could use a refreshing, think about using our free AI resume checker . It performs 16 important checks to get your resume ready and to improve your chances of getting interviews.

Is your resume good enough?

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Resume formatting  matters, but now let's move on to the key sections that must be included in your CV.

The top sections on a flight attendant resume

  • Contact information:  It’s critical for communication with the recruiter.
  • Professional summary: Highlight why you are suitable for the cabin crew.
  • Work experience: Demonstrate your past experience in customer service or in aviation.
  • Skills and certifications: Showcase your specific abilities like first aid, CPR, and foreign language fluency, necessary in the field of aviation.
  • References: Include recommendations from former employers or educators to provide credibility to your application.

As  you put together your flight attendant resume, keep in mind that recruiters will be searching for clear indicators that you're the perfect candidate for this position.

What recruiters want to see on your resume

  • Proven customer service excellence that shows the ability to enhance passenger satisfaction and loyalty through exceptional service interactions.
  • Proficiency in safety and emergency procedures that highlight a commitment to passenger safety and readiness to handle critical situations.
  • Proof of multilingual skills that show the ability to overcome language barriers with international passengers.
  • Evidence of flexibility and adaptability that shows the ability to manage unpredictable flight schedules.
  • Demonstrated physical resilience, crucial for upholding service quality on long flights and efficiently dealing with luggage.

Impress recruiters by tailoring a clear and informative work experience section  on your flight attendant resume. This section is key for employers assessing your suitability for their team.

How to write your flight attendant resume experience

The main aim of flight attendants is to make service for passengers better. This means making sure they’re more comfortable, ensuring their safety, and making them more satisfied with the service they receive. Talk about your own successes in previous jobs, giving examples of how you made service better and the good results that came from it.

  • • Served food and drinks to passengers quickly.
  • • Worked well with the cabin crew team.
  • • Took care of passengers' needs during flights.
  • • Handled payments for in-flight purchases.

The example isn't strong because:

  • It's too general. The listed tasks could apply to many jobs.
  • Missing flight attendant tasks.
  • It's vague about any specific achievements.

Now let's improve it a bit.

  • • Quickly served food and drinks to more than 200 passengers on each flight.
  • • Helped keep all flights safe with a team of 6, with no accidents for 2 years.
  • • Sold snacks and items worth $500 on each flight, increasing sales by 30% in just 9 months.
  • • Adapted to sudden schedule changes, taking on 30+ unexpected flight duties for the last 12 months

The second example is better because it:

  • Shows the flight attendant's direct impact, making their successes easy to grasp.
  • Measures the specific outcomes of their efforts on passenger satisfaction.
  • Points out adapting to unexpected changes, showing that they can handle surprises.

Update your LinkedIn profile whenever you revise your resume. Consistency is key, as recruiters check both to ensure there are no discrepancies.

Tailoring your flight attendant resume involves deciding on its length. A one-page resume  might be concise, but a two-page resume  could provide a detailed view of your customer service and safety skills. Focus on what highlights your qualifications best.

In the next section, we'll cover how to put numbers in your resume  that emphasize your work as a flight attendant.

How to quantify impact on your resume

On a flight attendant resume, emphasize your actions and their outcomes, even if they're not all quantifiable. Also, try starting achievements with action verbs  to catch the recruiters' eyes.

  • Showcase your communication skills by specifying the number of languages you speak.
  • Highlight your customer service experience by indicating the number of years you've worked in such roles.
  • Illustrate your ability to handle a high workload by detailing the number of flights you’ve managed weekly.
  • Prove your capability to serve a large number of passengers by noting the typical count per flight.
  • Reflect your readiness for medical emergencies by listing the exact number of First Aid/CPR certifications you've obtained.
  • Show you can handle stress and adapt by listing how many tough layovers you've dealt well with, which also illustrates you're good with changes and challenges.

How do I write a flight attendant resume with no work experience

Embarking on a career as a flight attendant is an exciting path for both recent graduates and seasoned professionals seeking a change from conventional roles to a more dynamic, people-oriented environment. This field attracts individuals from various professions, including accountancy, nursing, teaching, and even law.

If you are newly graduated and eager to start your career as an FA, here's what can help you with to get noticed, despite the lack of experience .

  • Objective section : Write 2-3 sentences that highlight your passion for customer service, any relevant interpersonal experiences, and your career goals. Recruiters should see how your ambitions match the airline's service standards.
  • Skills: List both soft and hard skills crucial for a flight attendant, such as effective communication, emergency response training, multicultural sensitivity, etc. Whether from volunteer work, courses, or other jobs, showcase every skill applicable to the flight attendant role.
  • Education and certifications:  Mention your education level, any majors or focuses, and relevant training (such as CPR certification) that could be beneficial for a flight attendant.
  • Work experience: Include any previous employment that showcases transferable skills like teamwork, problem-solving, customer interaction, etc.

How to list your hard skills and soft skills on your resume

When creating your resume for a flight attendant job, it's important to show both your hard and soft skills . Think about what you're good at and put together a list of skills that will really make an impression on recruiters.

Best hard skills for your flight attendant resume

  • First aid administration
  • CPR first aid
  • Advanced swim training
  • Meal and beverage service
  • Emergency equipment operation
  • PA system operation
  • Multilingual skills
  • Airline reservation system knowledge
  • Proficiency in aircraft evacuation procedures
  • Flight safety regulation knowledge
  • Skill in operating emergency evacuation equipment
  • Familiarity with automated external defibrillators (AED)
  • Understanding of aviation security measures
  • Knowledge of in-flight service procedures

When tailoring your skill section , closely read the job description  and make sure your skills fit what they're looking for.

Best soft skills for your flight attendant resume

  • Excellent customer service
  • Active listening
  • Diplomacy and tact
  • Effective communication
  • Multitasking
  • Detailed oriented
  • Stress management
  • Flexibility
  • Strong people skills
  • Cultural awareness
  • Adaptability
  • Ability to stay calm under pressure

Now that we’ve talked about skills for good flight service, let's look at the educational part that helps with these skills. This section explores more about degrees and certificates.

How to list your certifications and education on your resume

The most common majors pursued by flight attendants  in 2021 (counting all academic degrees) were Business (10,934 people), Communications (4,911 people), and Education (4,358 people).

To properly list your education  on a flight attendant resume, use a format that highlights the most important details and makes it easy for hiring managers to understand them.

Follow this guide:

  • Degree and major:  Begin with the type of degree you received and your major or focus area. This is important because it shows your foundational knowledge and any specific focus relevant to customer service or safety.
  • Institution name: Next, include the name of the institution where you obtained your degree. This information lends credibility to your resume, particularly if the institution is recognized for its programs related to hospitality, communication, or safety training.
  • Location: Adding the location (city and state) of your institution can be useful, especially if the region is known for its strong emphasis on hospitality training.
  • Graduation date: State when you graduated. If you're still in school, mention your expected graduation date .  
  • Grade Point Average : Including your GPA is optional and usually recommended only if you've graduated recently and it strengthens your application. If it was above a 3.5, including it can highlight your academic dedication otherwise you better skip it.

An example of how to format an education entry effectively:

  • • Focused Studies: Customer service excellence, team management, and conflict resolution.

Besides getting a bachelor's degree, it's a good idea to also get a cabin crew certificate from a professional training center like The Flight Attendant Academy .

Recruiters look for candidates who are committed to their personal and professional growth, especially in a field as demanding as aviation. Showcasing certifications on your resume, like advanced safety training, service excellence courses, or first aid qualifications, demonstrates your effort to keep pace with the evolving demands of flight service. These following certifications can make your candidacy even more attractive to hiring managers.

Best certifications for your flight attendant resume

  • CPR & First-aid Certification
  • Water Survival/Lifesaving Training
  • Customer Service Excellence Training  
  • Crew Resource Management (CRM) Training  

Crafting each part of your resume clearly is crucial, especially for flight attendants, where a compelling summary can capture the recruiter's interest.

How to write your flight attendant resume summary or objective

Experienced flight attendants benefit from including a summary on their resumes . This concise introduction emphasizes your most relevant skills and experiences, directly correlating them to what the job seeks. It gives recruiters a fast overview of how well you fit the flight attendant role. We'll look at a strong and a weak example of a flight attendant resume summary to point out effective strategies.

A broad statement like this won't catch the attention of hiring managers, nor does it highlight any specific skills.

This example is better because it:

  • Highlights 9 years at Alaska Airlines and showcases a deep commitment and extensive experience in the aviation field.
  • Emphasizes proficiency in English, French, and Spanish, which indicates the candidate's ability to communicate with diverse passengers.
  • Puts the focus on delivering high-quality service and establishes the candidate as a valuable team member.
  • Shows the applicant wants to get better at skills like teamwork and leadership, demonstrating that they’re looking forward to growing their career.

Additional sections for a flight attendant resume

When tailoring your flight attendant resume don't forget to underline your successes. In addition to the usual summary, work history, education, and qualifications, think about adding these sections:

  • Training: Shows ongoing learning and knowledge in aviation safety and service standards.
  • Language skills : Indicates the ability to communicate with passengers from various backgrounds.
  • Passions: Mention interests and hobbies  related to travel or customer service (e.g., exploring new cultures, language learning, etc.) to show what motivates and inspires you in your role as a flight attendant.
  • Strengths: Highlight your unique talents that are relevant to flight attendant duties.
  • References:  Include recommendations from past employers or instructors to attest to your qualifications and character.

Key takeaways

Here is a round-up of the most significant points from the article:

  • Include key sections on your flight attendant resume: contact info, professional summary, work experience, skills and certifications, and references.
  • Utilize a reverse-chronological format if you're experienced to showcase your career progression.
  • Optimize your resume for Applicant Tracking Systems by including relevant keywords from the job description.
  • Mention relevant education and any specific certifications that demonstrate your commitment to professional growth.
  • Keep your resume summary or objective brief and meaningful to quickly demonstrate how your skills and experience qualify you for the flight attendant role.

Flight Attendant resume examples

Explore additional flight attendant resume samples and guides and see what works for your level of experience or role.

Senior Flight Attendant Resume Example

Looking to build your own Flight Attendant resume?

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Flight Attendant Resume Sample + Skills & No Experience

Boarding now open for your career flight. Destination—job interview! Allow your career to soar with our flight attendant resume guide.

Christian Eilers, CPRW

You’ve got high-flying dreams. The only thing keeping you from on the ground? The best flight attendant resume out there to get you that job.

With this tutorial, you’ll learn how to make one in no time.

In this flight attendant resume guide, you’ll see:

  • Professional resume examples certain to get flight attendant jobs.
  • How to write a resume for flight attendants that gets noticed.
  • Strategies for listing skills and achievements to win flight attendant positions.
  • Dozens of tips, good & bad examples, and expert advice throughout.

Save hours of work and get a job-winning resume like this. Try our resume builder with 20+ resume templates and create your resume now.

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flight attendant resume example

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I had an interview yesterday and the first thing they said on the phone was: “Wow! I love your resume.” Patrick I love the variety of templates. Good job guys, keep up the good work! Dylan  My previous resume was really weak and I used to spend hours adjusting it in Word. Now, I can introduce any changes within minutes. Absolutely wonderful! George

Need help with a different kind of resume? Explore our other guides:

  • Consultant Resume
  • Cosmetology Resume
  • Hostess Resume
  • Journalist Resume
  • Pilot Resume
  • Property Manager Resume
  • Recruiter Resume
  • Resume for an Attorney
  • Resume for Logistics
  • Resume for IT Jobs

Haven't found what you are looking for? Check out all Resume Samples . 

First up, here’s a sample resume for flight attendants:

Flight Attendant Resume Sample

Ruth Rowland Nichols

Service-Oriented Flight Attendant

212-538-7359 • [email protected] • linkedin.com/in/ruthrowlandnichols • twitter.com/ruthrownicks

Summary Statement

Personable jetBlue Airways flight attendant with 3+ years on short-haul domestic crew on major city routes from New York JFK hub. Seeking to leverage region-high passenger friendliness reviews (99.76%), property-best client satisfaction (99.73%), and up-to-date safety skills to grow with Delta Air Lines as a flight attendant.

Work Experience

Junior Flight Attendant jetBlue Airways, New York, NY January 2016 – Present

Key Responsibilities:

  • Supported cabin crew staff with passenger comfort, safety, and control.
  • Constantly exercised great judgment and communication skills for in-flight decisions.
  • Encouraged passengers to make purchases from SkyMall magazine.

Key Achievements:

  • Obtained region-high passenger friendliness reviews according to exit surveys (99.76%).
  • Identified alternative deplaning strategy, increasing offload efficiency by 15%.

Hotel Receptionist The New Yorker Wyndham Hotel, New York, NY January 2014 – December 2015

  • Supported front-of-house team of 45+ employees at reception and administration.
  • Provided personalized experience and VIP assistance to corporate guests.
  • Influenced hotel clients in relevant upsells, including room upgrades and tour packages.
  • Obtained property-best client satisfaction score based on surveys (99.73%).
  • Implemented improved queuing strategy, leading to 26% reduced check-in times.

Education History

Columbia University, New York, NY 2018 BA in Hospitality Management

Relevant Coursework

  • Public relations
  • Emergency procedures

Flight Attendant Skills

  • Safety orientation
  • Customer service
  • Flexible & adaptable
  • Physically fit
  • High tolerance for stress
  • Knowledge of Federal Aviation Regulations
  • Friendly & personable
  • Communication & speech-giving
  • Teamwork without sacrificing independence
  • Integrity & honesty

Certifications

  • 2017 Red Cross CPR & First Aid Certifications
  • English—Native Proficiency
  • French—Advanced Knowledge
  • German—Intermediate Conversational

The primary duty of a Flight Attendant is to guarantee the well-being, protection, and convenience of airline travelers. Flight Attendants are also tasked with providing customer service and fostering a pleasant atmosphere for passengers throughout the entirety of their journey.

1. Choose the Best Flight Attendant Resume Format

Everyone wants flight attendant jobs (I’d trade you in a heartbeat).

They've got a cargo plane's worth of flight attendant job applications to fly through.

That’s why they initially glance at them for just 6 seconds—which means you’ve got to grab their attention fast.

By using the perfect resume format :

  • Go for a chronological resume format . List your most recent jobs first, going back through past work from there. This is the right format whether you’re a first-time airline attendant or a veteran of the skies.
  • Order resume sections effectively . Always start at the top with a great flight attendant resume summary or objective. If you have relevant work experience, make that section come next. Otherwise, give your education area a boost by moving it up the page.
  • Button it up . Use the best resume fonts to ensure it's legible enough to read.
  • Save it right . Save your cabin attendant resume as a resume PDF to ensure it renders problem-free no matter the device they choose to read it on. Check the job ad to make sure this format is okay.

2. Make a Great Flight Attendant Resume Objective or Summary

Remember that initial 6-second glance? You’ve got to grab their gaze from the very beginning in the heading area. So, it’s time to make an airline resume objective or summary statement (also known as a resume profile ) that shakes them awake like mid-flight turbulence.

But which one?

If you have a no experience resume , or at least no experience related to airline attendant jobs, your heading introduction will be the resume objective statement .

Flight attendant objectives tell them:

  • who you are professionally
  • about your great flight attendant skills
  • relevant airline experience and flight achievements
  • how the airline would benefit by hiring you as an air attendant.

Flight Attendant Resume Objective Examples

See, that first one is just what they want to read—

First and foremost, it’s about the airline. On top of that, it gives quantifiable numbers and relevant skills and experience—first class, for sure. That second one is just one hackneyed adjective after another. It only talks about what you want. Not cool.

Applying for a flight crew position and already have experience?

Opt for the resume summary statement , instead.

This short introduction paragraph gives the airline's hiring manager a short recap of your flying-related skills and customer-oriented qualifications.

Flight Attendant Resume Summary Examples

That second one is just a list of flight attendant duties. But HR managers need to know how well you performed, not what you did.

In the first example, you give them numbers and specifics. They’re already imagining you with their wings on your lapel!

Expert Hint : The resume intro goes at the top and they’ll read it first, but you don’t have to write it first. Save it for the end to give yourself a stronger foundation on which to write.

3. Write the Perfect Flight Attendant Resume Job Description

Next up is the resume work experience section.  This is the main part of a good flight attendant resume.

Let’s have another look from our example resume:

Key Responsibilities

Key Achievements

Paints a picture, doesn’t it?

So, in order to make an even better flight attendant resume job description:

  • Format it correctly . Position the title at the top, company name and location under that, followed by the dates worked.
  • Give a detailed description of responsibilities . Don’t just spit out a list of flight attendant duties and responsibilities.
  • Prove what you know . Achievements with numbers quantify exactly how skilled you are. It shows rather than tells.
  • Make it relevant . The duties and accomplishments you give on your flight attendant resume should be tailored specifically to this one job.

Expert Hint : Don’t just check the job ad. Keep it open in another tab as you’re writing the resume. The flight attendant job description from the ad is the perfect guide, informing you of what is relevant to the airline employers.

The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your resume in our resume builder now .

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Nail it all with a splash of color, choose a clean font, and highlight your skills in just a few clicks. You're the perfect candidate, and we'll prove it. Use our resume builder now .

4. List Your Education History for Your Cabin Crew Resume

Think an education section is a waste of space? Just about all airline flight attendant jobs have minimum education requirements, so think again.

Here’s a sample from the Delta Jobs career page :

Job Qualifications What you need (minimum requirements):

  • Eligibility to work in the U.S.
  • Be at least 21 years of age by January 1, 2019
  • Have a high school diploma or GED
  • Ability to work a flexible schedule

But, it’s all simple and straightforward:

So on your flight attendant resume, list:

If you’re writing an entry-level flight attendant resume with no experience, you can kick things up, easy—

List resume-relevant coursework and classes relevant to the job, as well.

If you are still in uni, you can add your high school as an additional entry. If you need help on other academic scenarios, check out our resume education section  guide.

Expert Hint : Skip adding your GPA. If it isn’t super-close to a 4.0, it’ll do more harm than good.

5. Add Relevant Flight Attendant Skills and Knowledge

You’ve got flight attendant skills. They’re looking for flight attendant skills. However, you should list only about 5-10 abilities in your resume skills section.

So, how do you find the right flight attendant skills to put on a resume ? First, go back to the original flight attendant job description.

Here’s a sample job ad from United Airlines:

  • Flight attendants at United are expected to display exceptional interpersonal skills, exercise good judgment, and be able to resolve conflicts with grace.
  • Caring happens regardless of our customers’ dispositions or challenges. There will be moments where you are expected to remain calm and positive even when our customers are not.

See that? The job ad itells you exactly what skills they're searching for. Those resume keywords  are usually found in the job responsibilities.

However, don’t just copy-paste those words. Rather, speak their language—  “Resolve conflicts with grace” change to conflict resolution skills .

You get it.

Plus—Remember to include a good mix of relevant hard skills and soft skills for flight attendants. Soft skills are those that are picked up throughout life, like communication and positivity.

Hard skills are more quantifiable and can be learned in a class, like aircraft safety training or how to operate an aircraft’s intercom system

Expert Hint : If there’s a flight attendant ability that’s super important, bolster it by proving it in your resume work history section. For example, if they want “friendliness,” mention your customer happiness award in your key achievements.

6. Spice Up Your Flight Attendant Resume With These Extra Sections

Knowing what to put in a resume can really make it soar. That includes extra resume sections.

Here are some great options for cabin crew resumes:

  • Languages . Carriers flying internationally often require fluency in a second language. If you know another language, add it and your level of proficiency.
  • Certifications . As a flight attendant, you’ll receive training in first aid, safety, etc. Get the jump on your competition by listing a certification if you have it.
  • Volunteer Work on a Resume . Not only does this make you look like a saint, but you also get to beef up your resume experience.
  • Hobbies and Interests on Resumes . Showing you captained the softball team is a subtle way to state you have excellent teamwork and leadership skills. Just remember to keep it relevant.
  • Awards . Adding some proud, relevant awards is another effective method to show your skills.

Expert Hint : It is no longer acceptable to use certain phrasing when you refer to flight attendants. This means you’re not getting airline steward  jobs or airline stewardess jobs, nor are you applying for air host  jobs or air hostesses jobs.

Double your impact with a matching resume and cover letter combo. Use our cover letter generator and make your application documents pop out.

CREATE YOUR COVER LETTER NOW

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Want to try a different look? There's 21 more. A single click will give your document a total makeover. Pick a cover letter template here .

To write the best flight attendant resume:

  • Choose the reverse-chronological resume format.
  • Make your summary or objective statement damn compelling.
  • Add quantifiable achievements to your work experience to prove you’re the best.
  • Choose relevant skills and abilities for the airline job.
  • Stand out from your competitors by adding a unique resume section.
  • A great resume is not all. Don’t forget to attach a cover letter! Here's how to write a cover letter that works.

Now THAT’S a high-flying resume!

Got any questions about how to write a resume for flight attendants? Have any advice to share with other future cabin crew members? Let’s chat in the comments below, and thanks for reading!

About ResumeLab’s Editorial Process

At ResumeLab, quality is at the crux of our values, supporting our commitment to delivering top-notch career resources. The editorial team of career experts carefully reviews every article in accordance with editorial guidelines , ensuring the high quality and reliability of our content. We actively conduct original research, shedding light on the job market's intricacies and earning recognition from numerous influential news outlets . Our dedication to delivering expert career advice attracts millions of readers to our blog each year.

Christian Eilers, CPRW

Career expert who has been sharing his expert knowledge since 2017. His advice will guide you smoothly through all recruitment processes: from job hunting to getting a promotion. Christian offers comprehensive advice on career development and each step of the job search, from start to finish and beyond. His guides cover looking for new jobs, sending application documents such as resumes and cover letters, acing interview questions, and settling into the new position. Since 2017, he has written over 200 in-depth, meticulously-researched career advice articles in collaboration with the most renowned career experts in the world. Hundreds of thousands of readers visit Christian’s articles each month. Christian majored in Communication & Culture, Anthropology at the City University of New York. In his spare time, he enjoys traveling and learning about cultures and traditions from around the world.

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Flight Attendant Resume Examples

Need assistance writing your resume? Our Flight Attendant resume examples are equipped with professionally written content to help you land your ideal job!

TABLE OF CONTENTS

  • Flight Attendant Resume Summary Examples
  • Flight Attendant Resume Work Experience Examples
  • Flight Attendant Resume Skills Examples
  • Examples of Additional Resume Sections
  • Examples of Resume Formats
  • Don’t Forget Your Flight Attendant Cover Letter
  • Similar Resume Examples

Flight Attendant resume summary examples

The first impression an employer will have of you is when they read your resume summary. You’ve got to make this section count because a recruiter will spend an average of seven seconds scanning your resume .

This section is a brief statement of your most impressive and relevant career highlights. You’ll pick professional achievements that resonate with the employer’s requirements for this job.

The most common approach for this section is the professional summary because it focuses on sharing job-relevant achievements.

On the other hand, the objective statement is the ideal approach for inexperienced candidates because it showcases your goals and the skills you have to make them possible.

Determine which approach is right for you with examples of a professional summary and an objective statement.

Good example:

“I am an experienced Flight Attendant with a proven track record of providing exceptional customer service and safety. I have a keen eye for detail and have been commended for my efficient and professional approach to cabin management. I have a passion for customer service and have a demonstrated ability to work well under pressure in a fast-paced environment.”

Why this example passes:

  • Feature candidate’s success statistic to grab attention. Numbers add detail about how big the results you deliver are, e.g., test scores, passing rate and more.
  • Shows career length, 11 years.
  • Mentions employer-desired skills: student motivation and interactive lessons.

Bad example:

“ I have experience in customer service and hospitality. I am a hardworking individual who is passionate about helping others. I have a strong commitment to safety and customer satisfaction.”

Why this example fails:

  • Doesn’t include any numbers that quantify flight attendant’s performance
  • Uses vague descriptions and skills.
  • Doesn’t include years of teaching experience.

The fastest way to write your professional summary

Showcase your selling points as a Flight Attendant with an attention-grabbing professional summary generated by our Resume Builder ! It’s an automated tool that will suggest best-use phrases and content-rich sentences you can customize.

Enter the details about the job title you held. The builder comes preloaded with auto-suggested phrasing written by resume experts.

Then, just pick from these suggested phrases that best frame your experience and customize them to your liking!

All you have to do is choose the summary phrases that best frame your experience. It’s like having a professional do it for you!

Our Resume Builder will help you write a custom Flight Attendant resume in 15 minutes! However, if you want to give your resume more dedicated attention, you can also employ our professional writing services to kickstart your search for an Flight Attendant role confidently.

The reviews are in!

See what they’re saying about us on trustpilot., flight attendant resume work experience examples.

As an Flight Attendant, your work experience section is crucial to convince employers you’re the best candidate. Picking job-relevant skills and achievements is vital to write a good resume since they must directly respond to the employer’s needs. The following work experience examples will help you identify the do’s and don’ts of writing this essential resume section.

Rolling Meadows Middle School I Rolling Meadows, IL I 8/2018-current

  • Provided exceptional customer service to passengers on board flights of up to 10 hours in duration
  • Assisted passengers with seat assignments, luggage storage, and any other special requests
  • Maintained a high level of safety and security throughout the duration of each flight
  • Collaborated with other flight attendants to ensure a smooth and enjoyable experience for all passengers.
  • Numbers and statistics add detail and quantify the results this flight attendant delivers: 4% improvement and a class size of 20-25.
  • Good use of strong words and active language.
  • References specialized value cahier provides with “individualized lesson plans.”

Emily Dickinson Elementary I Redmond, WA I 4/2022-present

  • Answered passengers` questions
  • Welcomed passengers on board
  • Demonstrated safety procedures
  • Assisted passengers with luggage
  • Lacks numbers or statistics.
  • Describes general tasks, not teaching achievements or career highlights.
  • Uses active verbs, but doesn’t focus on results.

Flight Attendant resume skills examples

Here are 18 sample skills for flight attendant:

  • Schedule Management
  • Customer Service
  • Regulatory Compliance
  • Emergency Response
  • Brand Promotion
  • FAA Regulations
  • Emergency Situations Management
  • Conflict Mediation
  • Emergency Response Coordination
  • Report Generation
  • Issue Resolution
  • Relationship Management
  • Public Speaking
  • Safety Procedures
  • Team Oversight
  • Guest Services
  • Equipment Oversight

You should sprinkle skills and abilities throughout your resume. Include them in your professional summary, work experience blurbs and a dedicated skills section .

Examples of additional resume sections

Your Flight Attendant resume must include the following: contact information, resume summary, work experience, skills and education . These are the five main resume sections; however, you can customize your resume with additional sections.

Here are some examples of optional flight attendant resume sections that you could add to provide greater detail:

  • Additional skills
  • Certifications
  • Soft skills
  • Professional skills

Ensure you only share relevant qualifications in your resume’s additional sections. Better to have a concise resume that’s quick to read!

Examples of resume formats

Combination, chronological.

The main difference among them is whether or not they give more visual weight to your work history or to your skills section. The format you should select for your resume is based on your years of work experience as a flight attendant.

How to choose a resume format

0-3 Years of experience

Functional formats

  • Focus on skills.
  • Best for first-time flight attendant who lack work experience.
  • Good for people re-entering workforce.
  • May omit dates in the work history section.

Organization:

  • Skills listed above work experience.

3-10 Years of experience

Combination formats

  • Balance skills and work history.
  • Ideal for mid-career flight attendant.
  • Suitable for career changers and people seeking promotion.
  • Skills next to or above work experience.

10+ Years of experience

Chronological formats

  • Put the most focus on work history.
  • Best for flight attendant with a long, steady career.
  • Most popular format.
  • Preferred by recruiters.
  • Work experience listed above skills.

Don’t forget your flight attendant cover letter

A cover letter works hand-in-hand with your resume to make a stronger case for why you deserve the job.

We always recommend submitting a cover letter with your resume because it’s a great way to increase your chances of getting hired.

Cover letters are a supplemental document to your resume that allows you to do many things, such as provide more context on your work experience or the achievements listed on your resume. You can share your career story and how you envision progressing. And you can even add more accomplishments you couldn’t fit on your resume!

Writing a full-page cover letter also shows your critical thinking, attention to detail and communication skills. Sure, it’s extra work, but it pays off, primarily if you use our Cover Letter Builder .

Our Builder will create a completely personalized cover letter from the information on your resume or write it from scratch considering your job title and years of experience. You’ll be done in 15 minutes or less!

If you want more examples of what to include in your cover letter, you can browse all cover letter examples available.

Don’t forget to tie it all together in a stylish yet professional design, which you can find in our cover letter templates library.

Finally, check out our blog article on How to Write a Cover Letter for a deep dive into cover letters.

Similar resume examples

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  • Packaging Engineer
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Click here to go to the complete flight attendant resume sample

What is a resume for flight attendants?

It is documentation of your core skills and experience that can help you communicate your efficiency to the hiring managers.

Flight attendants play a major role in the airline and transportation industry while taking up responsibilities revolving around customer service and hospitality.

So if you are seeking a job in this field you need to draft the best flight attendant resume.

Read on to learn how to draft a resume for airline jobs that can land you your dream job.

Furthermore, you can get a detailed insight into the following FAQs:

  • How do you make an airline resume?
  • What is the job description of flight attendant?
  • What should a flight attendant put on their resume?
  • What skills are important for flight attendants?

Who Needs a Flight Attendant Resume?

A cabin crew is responsible for a good flight experience. This comprises the comfort, safety, and welfare of all national and international passengers.

Making flight attendant resumes are almost as simple as making any other in as many ways. So, if a resume is the one thing stopping you from getting your dream flight attendant job, this article is perfect for solving your problem.

Two recruits check your flight attendant resume.

Specialist recruitment agencies advertise roles on behalf of major commercial and budget airlines from across the globe. Providers of training courses often have close links to recruitment agencies and airlines, which can be helpful.

Why Do You Need a Flight Attendant Resume?

Usually, top airline companies take only 7.4 seconds to scan a resume. That means you only have 7 seconds to grab the recruiter’s attention. That can only happen with a professional and well-formatted flight attendant resume.

Before applying for flight attendant jobs, make sure to pick a flight attendant resume format that grabs attention.

Here are some formatting tips you need to keep in mind:

  • Always add your name and address on resume, along with Linkedin profile information
  • Write a flight attendant resume summary at the top of your resume
  • Add your flight attendant work history in a reverse chronological order
  • Select a professional resume design to make your resume stand out from other resumes
  • Attach a flight attendant cover letter with your resume
Also Read: Why is it important to tailor a resume to a specific job?

Flight Attendant Job Descriptions

Here is a typical job description for a flight attendant:

  • Be present at pre-flight meetings on details of the flight.
  • Make sure that enough supplies of emergency apparatus and refreshments are on board.
  • Help in cleaning the cabins during flights.
  • Show how to use emergency and safety equipment.
  • Ensure all commuters have fastened their seat belts and ensure that additional safety necessities are fulfilled.
  • Serve and sell snacks, meals, and beverages.
  • Take care of commuters’ requirements and especially of those with special needs.
  • Reassure the commuters during flight, like when the airplane strikes turbulence.
  • Provide first aid to the commuters when needed.
  • Give instructions in case of emergency.
Also Read: How to find a job you love?

How to Write a Flight Attendant Resume?

Creating your resume is an easy task if done the right way!

Let us show you how:

Step 1: Compile Your Details

Your master resume is used for general purposes such as creating your LinkedIn profile and posting to large job boards.

You create a target flight attendant resume that includes only things that are relevant to the specific flight attendant job you are aiming at when you apply to a particular flight attendant job opportunity, based on your master resume.

Step 2: Emphasize Customer Service Skills

The flight attendant job is closely related to that of a customer service job. It is of utmost importance that you include your customer service skills in your flight attendant resume skills section. Most airlines seek professionals who know how to handle the commuters and emergencies that can come in a flight.

If you have no airline experience, then focus on highlighting your customer service history and skills in your flight attendant resume.

You can build up a bridge in your flight attendant resume by relating and explaining how you can use your sales associate or server skills to serve the commuters in the plane and give the airlines happy and satisfied commuters.

Ensure the commuters provide a satisfactory flight service by attending to passengers in distress, answering the passengers’ questions, serving beverages and food, or providing special assistance.

Step 3: Write Your Header

When writing your profile name, make sure that your name is written clearly with the correct spellings and proper spacing.

Step 4: Draft Your Professional Experience Section

Recruiters will examine a candidate’s work history to determine if the kind of jobs they’ve held relate to the on-board tasks a Flight Attendant performs. If you have customer service experience, highlight your skills to distinguish yourself from the pack.

For example, if you worked as a bartender, the hiring team will assume that you will be great at customer service.

Step 5: Showcase Achievements

When writing your achievements in your flight attendant resume, quantify them and start each point with a power verb .

Power verbs like prepared, neatened, organized, recruited, certified , and oversaw can be used to describe how effectively you do your flight attendant job.

Focus on your skills that saved money, met goals, solved problems, and helped in implementing processes. You can see how to do these things in the samples given below.

Including survey responses or commendations from fellow crew members and customers is very effective, as it adds credibility to your skills as an attendant.

Step 6: Highlight Your Skills

It is a must for you you to highlight your flight attendant resume skills to make the recruiters recognize your potential.

First aid, CPR, AED, and any other emergency health response training are pertinent if you have them and can also be included in the “Additional Skills” section.

  • In-depth knowledge of Federal Aviation Regulations
  • CPR & First Aid Certified
  • Hospitality : Ensuring passengers have a comfortable flight
  • Conflict Resolution : Settle disputes and complaints in a polite manner
  • Time Management : Adhere to the flight itinerary
  • Fluency in a foreign language

Step 7: Summarizing Your Profile

One way to make an outstanding flight attendant resume is to start your flight attendant resume summary with a powerful statement. This will grab the recruiter's attention and will force them to read your resume further. Also, make sure you include all the keywords written in the flight attendant job description.

This will demonstrate that you pay attention to details and give the recruiter another reason to hire you. Ensure all the information written in your flight attendant resume is relevant to the job you are applying for.

Step 8: Use the Right Flight Attendant Resume Format

If you've got relevant and enough experience of being a flight attendant, then the reverse-chronological resume format fits you. This resume format will highlight your experience, work history, and duties chronologically and help recruiters gauge your experience.

If you are a newbie to the world of flight attendants, then you can include your internships or training in the first in your flight attendant resume, followed by the education/certifications you have.

Ensure to write the professional section in one-line bullet points with proper bolding and groupings.

If you have no work experience, add other sections like extracurricular activities, languages, etc.

Step 9: Provide Contact Details

The personal information section comes just after the header. In this section, you need to provide specific personal information to help the recruiter get in touch with you if you get shortlisted for the interview.

In this section, you will provide three things:

  • Personal Phone Number,
  • Personal E-mail Address,
  • Current Location of Residence.

Apart from the things mentioned above, no other personal information is required.

  • Phone Number : A personal phone number will serve as the primary source through which the recruiter might contact you.

When writing the personal phone number, put a plus sign (+) and then first write your country’s International Subscriber Dialing (ISD) code.

If you have more than one number you use, then write only one number out of them which you use primarily and on which you are available 24x7.

  • E-mail Address : Next in line is the personal e-mail address. The personal e-mail address will be written in the center, right next to the personal phone number.

If you have more than one personal e-mail address, then write the one you use daily.

At this stage of resume making, you can also provide any external hyperlinks to any of your social media profiles like LinkedIn, Facebook, Instagram, etc.

You can also add a hyperlink to any personal website if it is relevant to the profile you are applying for.

  • Current Location of Residence : Third in line is your current location of residence. It will be written right next to the personal e-mail address, on the right-hand corner.

When writing your current location, do not write the complete address. City, Country code will be enough.

Also Read: What is the best way to draft a resume contact information section?

Step 10: Make a Profile Title

Profile title is one of the essential things in a resume. It helps the recruiter to know for which profile you've applied. It also serves as a deciding factor for the recruiter, which helps him decide whether to read your resume further.

A profile title needs to be optimized according to your target profile. It should be able to put across your target profile properly. Also, the profile title is supposed to be the second-largest text in the whole of your resume.

It should be written between the font size of 12-14 size points .

Flight Attendant: Education Section

To become a flight attendant, you need a minimum high school diploma. However, most airlines prefer applicants with a graduation degree in some course.

A few things to keep in mind:

  • The degrees that are considered the most relevant to this profile are business, public relations, tourism, communications, or social science.
  • A course and fluency in speaking a foreign language are needed for those applicants who want to work on an international flight.
  • A few flight attendants attend special academies which specialize in the training of flight attendants.

flight-attendant-resume-education-section

Flight Attendant: Work Experience

The work experience section is the essential section of a flight attendant’s resume. You need to ensure how you can structure the professional experience section professionally.

Following are the essential elements of the flight attendant resume professional experience:

  • Name of the Position
  • Company Name
  • Starting Date
  • Ending Date
  • Roles and Accomplishments

Example of Professional Experience Section on Flight Attendant Resume

Flight Attendant Boing Airlines

Jul ‘19 - Nov ‘21

  • Implemented new boarding procedures as part of reducing boarding time by 22%
  • Completed 1000+ hours of flights while attending to 400+ passengers
  • Served refreshments to passengers while aiding with their questions
  • Resolved high-stress situations and educated passengers on flight safety procedures

By this example, you can see that professional experience is not just listing responsibilities vaguely. It’s also providing accurate statistics with the experience.

It tells the recruiter that you are not talking out of thin air. You really have the skill and knowledge.

Flight Attendant: Certifications

All the flight attendants need to be FAA certified. The flight attendants have to complete the initial training program & clear a proficiency test in order to get the certification.

There are different types of certifications for each type of airplane, so the flight attendants need to take training in the certification course related to their specific flight.

Also, if you wish to change your airplane type to some different kind of airplane, you need first to complete the certification training about that specific airplane.

When writing the certification section in the flight attendant resume, you need to include these elements:

  • Name of the certification
  • Certification body
  • Date of certification and expiration date
  • Certification number (if available)

Here are some certifications for flight attendants:

  • Travel and Tourism Professional (TTP)
  • Certified Aviation Manager (CAM)
  • Certified Travel Associate (CTA)

Flight Attendant: Skills

A flight attendant should have the following skills:

Attentiveness

To make sure the travel experience is pleasant for the commuters, the flight attendants should pay attention to their needs. They should also be aware of all the safety and security risks.

Conversational Skills

Flight attendants must interact efficiently, listen intently, and speak clearly with the commuters and the crew members.

Customer-service Skills

They should cope with stressful situations and meet the needs of the commuters effectively; a flight attendant should have resourcefulness, finesse, and self-composure.

Decision-making Skills

Flight attendants should have the ability to act calmly in times of emergency.

Physical Strength

Flight attendants’ duty may require them to stand or walk for a long time along with lifting baggage. Their vision needs to be at least 20/40 as often they have to conform to requirements regarding height and weight.

Flight attendants need to look professional, and that's why there should be no visible body piercings, tattoos, or unprofessional hairstyles or makeup.

Are you mentally and physically capable of doing the flight attendant job? Since you are required to pass a medical test to prove your fitness, it’s a good idea to list some type of activity or sport under the ‘Interests’ category of your flight attendant resume.

Also Read: How to curate a professional resume skills section?

Flight Attendant Resume Sample

  • Attended passengers by serving meals , beverages & refreshments , leading to 100% customer satisfaction
  • Assisted passengers with issues such as air-sickness while scoring 1 00% positive reviews online
  • Made in-flight announcements & provided special service to children, elderly & differently-abled
  • Demonstrated emergency equipment & procedures to passengers on 200+ flights
  • Conducted cabin safety checks before departure & solved passenger queries during flight
  • Cleaned cabins & ensured inventory of food supplies & emergency equipment
  • Operated all mechanical & safety equipment by adhering to industry standards & regulations
  • Completed +1000 hours of international & +2000 hours of domestic flights in Boeing flights consisting 250+ passengers
  • Packed & transported ordered grocery to vehicles & helped customers in tracking it
  • Ensured highest standards of hygiene & safety in-store & of grocery items
  • Cooperated with the logistics department to help in data entry & billing & tracked customer & product traffic
  • Provided suggestions to upper management for decreasing theft & return of products
  • Top 5 percentile of the class
  • Assisted in conducting internal & external research to formulate & develop a customer maturity model
  • Helped in conducting industry & market research to target new business

Key Takeaways

Here are some of the key takeaways from the flight attendant resume blog:

  • Do not write the entire resume in paragraph form. Only the summary/objective section should be in paragraph form rest all the resume points of your resume will be written in one-line bullet points .
  • Make sure each resume point is written using the cause-effect method, writing what you did and why you did it. This way, you'll be able to bring out your contribution and the impact that it had.
  • Ensure that the formatting of your resume is consistent throughout the resume. Use bullets to write all your resume points. Doing so will increase the readability of your resume.
  • To write your certifications and training that you have completed, make a separate section named ' CERTIFICATIONS & TRAINING. ’
  • If you have any achievements in any of your work experiences like any awards you got, then make a separate sub-section within each of your work experience sections named ' Key Achievements .’ In this section, write all the awards & recognition that you got for working in that organization.
  • The length of a resume is decided by the number of years the professional has been working for. Freshers and professionals with less than ten years of experience should make a resume of 1 page , and those who have been working for more than ten years should go for a two-pager resume.
  • Make sure that your resume doesn't exceed the limit of 2 page s. Two pages are the max that a resume can extend to. To limit your resume to the length of two pages, make adjustments in the resume accordingly. One way to do it is to write points that don't exceed the limit of one line.
  • One-line bullet points make the resume look crisp and provide a lot of space for improving readability
  • Make sure to have plenty of whitespace in your resume, since
  • Additionally, you can add more sections relevant to your profile if you need to add more information to your resume.

Go to Hiration's online resume builder which has 24/7 chat support and get professional assistance with all your job & career-related queries.

You can also write to us at [email protected] .

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Flight Attendant Resume: Expert Advice and Examples

As a Flight Attendant, the sky is really the limit in terms of your career, but are your resume writing skills leaving you feeling grounded? Maybe you just need a pre-job safety demonstration to write the ideal resume and land that ideal gig as a host. We can help!

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Margaret Buj

Being a flight attendant isn’t just an exciting job, it’s a necessary part of the aviation industry.

As a flight attendant, you’re the life of a trip; you act as one of the few bridges between airline and guest , and as a result must be attuned to the needs of both .

Being a cabin crew member is truly unique. It’s a job that allows you to work closely with people of all backgrounds, constantly work to improve guest experiences, and even travel the world.

For these reasons, working for an airline is the dream job of many people from all over the world, and why landing the position is no easy task.

To score a position as one, you’ll need to put in some work. Luckily, by using a free resume builder you can create your killer resume, then your potential to get invited to an interview for a flight attendant job will be sky-high.

In this article, we’ll discuss what cabin crew members do, how to pursue becoming one, and what you need to do to create a resume that stands out from the rest.

With these tips and tools under your belt, you’ll be on your first working flight in no time!

In this article, we’ll discuss:

Flight Attendant Resume Sample

Before we start giving you a lot of information to write your resume for a cabin crew position, let’s have a glimpse of a resume example .

The following example is for a candidate with 5 years of experience, which was written according to all the tips we’ll cover in this article:

[Sam Alford]

[Flight Attendant]

[12 Sunsetview Drive, OH 90017 | 213-555-0198 | [email protected]]

Personable and dedicated flight attendant with 5+ years experience on domestic and international commercial flights. Developed excellent customer service skills and communicated regularly to accommodate guests and assist colleagues. Proficient in Spanish speaking and listening, fully trained in CPR and AED, and skilled at both safety consciousness and emergency preparedness.

Flight Attendant

American Airlines | Fort Worth, TX 2018 – 2021

  • Traveled domestically and internationally with an average of 120 flight hours per month
  • Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA
  • Assisted passengers with stowing luggage up to 50 pounds, served meals, snacks, and beverages, collected trash, and responded to individual passenger requests
  • Identified, analyzed, and communicated cabin maintenance concerns with the Pilot-in-Command.
  • Maintained guest safety, comfort, and security by utilizing customer service skills.
  • Provided on-the-job training to two full-time flight attendants.

Spirit Airlines | Miramar, FL 2016 – 2018

  • Conducted pre-flight safety demonstrations and checks of the cabin.
  • Assisted during on-flight emergencies by providing CPR and first aid.
  • Accommodated guests by communicating needs with other flight staff.
  • Cross-sold meals and beverages to 100+ passengers on domestic flights, increasing revenue by 12%
  • Restocked cabin supplies and refreshments.
  • Interacted with guests to solve problems as they arose and mediate conflicts.

Flight Attendant School and Career Training Program

Inflight Institute | NW Calgary, Alberta (Canada) 2015 – 2016

  • Customer service
  • Attention to detail
  • Flight equipment maintenance
  • Problem-solving
  • Multitasking
  • Physical stamina
  • Flight Briefings
  • Aircraft Safety
  • Active Listening
  • CPR/First Aid

Certificates

Multiple Flight Attendants On Board Certification – Inflight Institute

Flight Attendant Job Description

A flight attendant keeps passengers comfortable and safe before, during, and after a flight. You may work for either a commercial or private airline.

To accomplish this goal, a flight attendant is responsible for:

  • Providing important emergency information
  • Demonstrating how to use safety devices
  • Serving refreshments and food

Behind the scenes, these workers might also help inspect and clean the cabin before a flight, assist with stocking, and help out other flight personnel.

To show that you are able to fulfill the duties of a cabin crew member on your resume, you’ll need to fill your education, skills, and experience sections with the correct relevant information.

Flight Attendant Resume Format

First and foremost, by using the correct resume format , you’ll earn a lot of points when a hiring manager is looking over your application.  

The correct resume format not only highlights what makes you a qualified candidate , but should also be tailored to the amount of experience and skills you have. 

You should include the following sections in your resume to effectively stand out from the crowd: 

  • A summary or objective
  • Job qualifications (education, experience, skills, etc.)
  • Contact information
  • Personal information (beyond what you share in your summary, if possible)

By using the correct resume format, you’ll be able to accomplish the following :

  • Make your resume easy to read
  • Highlight your skills and experience
  • Hide your shortcomings

Keep in mind that using an 11-12 size font with Times New Roman, Arial or Calibri will make your resume look organized and professional. 

Depending on your prior positions, you may opt to select a reverse chronological format, which highlights your experience .

If you lack experience, a functional resume format will show off your relevant skills .

However, most employers prefer reverse chronological forma t and you should always have a Skills or Core Competencies section listed on top of your resume in any case.

Use a resume template to correctly apply these formats and avoid any mistakes when listing your skills and experience. 

Always double-check your resume for typos, grammatical errors, or other mistakes that might detract from the quality of your application. These sorts of things can come across as careless to a potential employer.

Flight Attendant Resume Objective or Summary

Your objective or summary is the first part of an amazing overall final product, and if written correctly will make your resume take off.

This part of your resume should introduce yourself as a potential cabin crew member, explain your interest in the position you’re applying for, and briefly break down your history (education, employment, etc.).

There is a slight difference between a resume objective and a resume summary. 

The former is often written to explain a job seeker’s desire for a position, and is ideal if you have little to no work experience to share.

Young, passionate professional looking to transfer my people skills into the role of a flight attendant .

While this explains your passion and how you really want the position, you can make an objective that says much more.

College graduate with excellent communication and teamwork skills. Interested in finding a position as a flight attendant to make each passenger’s journey pleasant and safe.

This details what you can bring as a flight attendant and will surely grab a hiring manager’s attention. 

On the flip side, a resume summary uses work history and other details to demonstrate why you’re an ideal candidate for a specific position. 

If you’ve worked as a flight attendant before , you’ll want to opt for a summary, as it’s one of the best ways to put all the important experience you have in one accessible place.

Friendly flight attendant with experience and a dedication to customer safety and comfort .

This tells a hiring manager or applicant tracking system little about your professional flight attendant experience. To impress the ATS or a job recruiter, you’ll need to be more detailed . 

Have a look at the example below.

Friendly, flight attendant with 3+ years experience and a dedication to customer safety and constant personal improvement. Assisted thousands of passengers across the country in nearly 600 flights, both long and short haul.

Regardless of which type of introduction you choose, every word you use should count.

What to Add to the Education Section of Your Flight Attendant Resume

To complete a proper take-off of your resume, it’s essential to add an education section. 

You must have a high school diploma (or equivalent) to work as a flight attendant . An associate’s or bachelor’s degree may be beneficial, but it’s not often required, just preferred. 

It will be necessary to list your high school or college degree in your education section. 

Apart from that, any relevant awards or scholarships will help your education section really stand out. 

If you’ve taken any safety courses, such as a CPR course, it would be a good idea to list them. 

However, it’s also important to remember to ensure all of this information is easy to read . After all, a job recruiter or an ATS system look for keywords and relevant information quickly. 

So you’ll want to catch their attention right away . 

Here’s an example of the wrong way to do that. 

2010-2014 Michigan State University

BA in Tourism Management

  • Captain of the MSU Chess Club

While the degree may have to do with being a flight attendant, the GPA is probably too low to mention. Being the captain of the chess club also has nothing to do with the job you are applying for. 

Have a look at a better way of showing off what you accomplished in high school or college.

2015 Michigan State CPR Certification

  • Officially trained to perform CPR 

This is much better as you demonstrate that you have the necessary education, your GPA is high enough to mention, and you have a relevant certification . 

Some people find it useful to attend flight attendant school , but this isn’t necessary to get hired, considering that you will be trained by the airline before starting. 

However, previous classes can give you lots of helpful experience , tips, and background information, so don’t completely disregard them.

Emphasize Your Flight Attendant Skills

To be a great flight cabin crew member, you need to have the skills to match! Your skills section may be the most important part of your resume.

This is especially true if you have little to no experience working for an airline in the past. 

Flight attendants must have a variety of skills , but some of the most important ones that airlines look for in prospective cabin crew staff and are important to consider including are:

  • Top-notch customer service
  • Communication
  • Decision-making
  • Stamina (cabin crew members are constantly on their feet, assisting customers, moving objects, and doing other physical tasks that can be demanding)
  • Patience and temperament for dealing with customers

If you end up working for an airline that does international flights, you may also need to have skills related to speaking other languages under your belt. 

It may also help to understand cultural differences if you will be working with people from all over the world.

With a resume template , you can list both your hard and soft skills in an organized manner , making it easy to follow and ensuring that your abilities are highlighted for a hiring manager to see. 

Soft Skills

  • Time management
  • Collaboration
  • Strong communication
  • Language skills
  • Flexibility
  • Diplomacy and tact
  • Adaptability
  • Stress tolerance

Hard Skills

  • Safety orientation
  • Aircraft knowledge
  • Point-of-Sale System (POS)
  • Intercom Operation
  • CPR & First Aid
  • Emergency procedures
  • Inventory control
  • Plane evacuation protocols

Flight Attendant Resume: Experience Section

Relevant experience is often the make or break factor in a resume . Hiring managers love to see that you have used your skills in a prior professional setting. 

Though in some cases, it may not be necessary to have experience as a flight attendant to get a job as one, it certainly helps! 

If you do have a relevant professional history, you’ll find it easier to score higher-paying jobs, international jobs, or positions at larger airlines.

So, how can you take your experience section from economy to first class?

Firstly, you’ll want to avoid adding generic information as well as highlight any relevant experience that you do have. 

For example, a solid experience section doesn’t look like this:

American Airlines | Fort Worth, TX

2018 – 2021

  • Friendly with passengers
  • Always punctual
  • Worked well with other crew members

These things are great, but it’s explained in a really generic way. It also doesn’t say much about your responsibilities and how you carried them out . 

Let’s look at the correct way to list a previous job experience.

  • Traveled domestically and internationally with an average of 120 flight hours per month. 
  • Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA.
  • Explained important safety information to passengers to ensure compliance with federal guidelines during flights.

An experience section like this will jump off the page and get you an interview in no time.

Writing a Flight Attendant Resume with No Experience

No flight attendant work experience ? No problem – or, at least, there doesn’t have to be one! Writing your resume in a way that highlights what you can share can still get you where you need to be.

To gloss over your lack of experience, you might find it best to spend more time talking about your education or even a part-time job.

If you can connect it to what you’re applying for, it’s still useful information to include on your resume.

The time-management skills that come along with running the concession stand at a busy movie theater, for instance, are just as much worth sharing.

The key thing to remember when you don’t have experience is to use what you do have and make it convincing. Odds are that you already have a reason for choosing this job to apply for. 

Optional Flight Attendant Resume Sections

Beyond what you absolutely must include in your resume for it to feel complete and meet employer expectations, there’s a lot you can do to help set yourself apart from the competition.

This may be especially significant for those looking to become flight attendants; these jobs pay well, and allow you to travel the world, so they’re understandably competitive in many cases. 

What you include will depend heavily on the content of the rest of your resume.

Say you’ve never worked as a flight attendant before, but you’re a passionate and involved volunteer for your local hospital. 

Though this volunteer work might not be directly related to being a flight attendant, it might still give you valuable skills and experience that you want an employer to know about. 

So, it might benefit you to include a “volunteer work” section at the bottom of your resume to share these details.

Remember, you can connect just about anything to the job you’re aiming for with a bit of thought and effort, so don’t be afraid to pull from different areas of your life to prove you’re someone worth hiring. 

Let’s take a look at some other optional additions you might make to your resume.

Awards and Certifications

If you’ve won any sort of significant award, adding it to your resume isn’t a bad idea. This is particularly true if you’ve won something for being a flight attendant in the past, or if you have relevant certifications such as first aid.

You’ll want to provide the name of the award or certification in question and, if necessary, a very brief description of what it is and why you acquired it. 

You may also find it useful to put into words why you’re including it on the resume. Be sure that your rationale is relevant to the type of job you’re looking for.

Example: Received customer satisfaction award for stellar customer service skills and dedication to safety.

Incorporating hobbies for cabin crew in a resume can showcase your passion for the profession , as well as your skills that make you an exceptional candidate. 

There are plenty of hobbies for cabin crew members to list that relate to travel, communication and learning , such as:

  • Travel vlogging or blogging
  • Studying languages
  • Volunteering abroad 
  • Travel photography

These activities will show that you are not only driven by the paycheck or free travel rewards but also genuinely care about the career itself!

You can also earn bonus points with the hiring manager if you share any typical cabin crew hobbies with them. Most people in the aviation industry love to travel after all. A variety of relevant interests and hobbies for a flight attendant might help you fit into the airline’s culture.

That’s why it’s essential to tailor your hobbies and interests to the job listing , ensuring they are relevant to the position.

  • Regularly travel vlog during time off 
  • Create documentary albums with photos taken in different countries
  • Active follower of global news podcasts

Special Memberships

If you’re a part of any sort of professional group or organization related to your job, it’s worth mentioning on your resume. 

This shows that you’ve already committed yourself to being around others in the field and are willing to invest in your own progress.

Keep things concise and understandable in this section, just as with any other.

Example: General Member, Association of Flight Attendants

Flight Attendant Resume: Frequently Asked Questions

Still want to know more? Below are some of the most frequently asked questions on the web related to writing a flight attendant resume.

How Do I Make a Flight Attendant Resume?

A cabin crew resume can look very different depending on the type of airline job you’re applying for. Someone looking to become a flight attendant will certainly need a different resume than someone trying to fill a corporate position.

Looking at resume examples is a great way to find inspiration when drafting your own resume.

First and foremost, determine which area of an airline you’ll be working in. Decide what skills and experience are most beneficial for this area and decide if it’s a good fit for you.

Your past job experience doesn’t necessarily have to be directly related. For example, any type of customer service experience can help you get a flight attendant or front desk job.

What do airlines look for in a resume?

Prospective flight attendants should include their educational background, job experience, skills, and any other information that an employer might need to know on their resume.

If you have things to share that are related to the position , that’s great! But even if you have no job experience in the area (or any at all), it’s still possible to create a great flight attendant resume.

Hone in on what employers are looking for in the job description and do your best to present yourself as a prime option for those goals.

How Do I Make my Flight Attendant Resume Stand Out?

The best way to make any resume stand out is to go above and beyond the bare minimum.

For example, on a flight attendant resume this often means including optional parts to your resume (like volunteer work, awards, etc.).

You could also use a resume template to help you fit these elements in.

flight attendant resume for freshers

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Dive Into Expert Guides to Enhance your Resume

Flight Attendant Resume Examples

Create a professional flight attendant resume to get you that dream job

RC Team

Cabin Crew Resume Samples

1. Candidate seeking Flight Attendant position

A personable flight attendant with over six years of experience with a busy, international cabin crew, looking to further grow my career by joining the family at Lufthansa Airlines.

Completed over 2,000 hours of both domestic and international flights in Airbus and Boeing commercial airplanes with over 400 passengers Achieved high passenger satisfaction reviews on Skytrax (99.32%) Mentored twenty junior cabin crew members to improve on aviation safety, sanitation, and beverage service techniques, leading to an overall rise in service quality by 30% Made the Dean’s list and received the Collegiate Honor award in College

2. Candidate seeking Flight Attendant role

An experienced, warm flight attendant with over nine years of experience in fast-paced international, commercial and chartered flight duties.

Conducted comprehensive and thorough checks through pre-flight checklists and procedures to ensure smooth hitch-free flights. Used effective stowing techniques to assist passengers with carry-on luggage, leading to a 20% increase in the effective utilization of luggage space Served meals and beverages to passengers on board and offered additional services to improve their in-flight comfort and received 95% positive reviews from passenger reviews. Made sure to adhere strictly to FAA guidelines in the case of turbulence and other emergencies to ensure that they never escalated and caused severe losses to the company or passengers.

Flight Attendant Resume Vocabulary & Writing Tips

Flight attendant resumes should include a variety of keywords  taken from the person specification and job vacancy description as well as a selection of well-known expressions from the sector. This will make the candidate stand out in the recruitment process and pass any Applicant Tracking Software (ATS) that aviation companies may use.

Using the right vocabulary to describe the responsibilities that you had in the past is a key method of  attracting interest to your flight attendant resume .

Words to Use

  • Hospitality
  • Safety Guidelines
  • Refeshments
  • International
  • Customer Service
  • In-Flight service

Action Verbs

Flight attendant resume tips and ideas.

A flight attendant’s job has long been one of the most highly-coveted jobs in the aviation industry, and in the job market at large, for  people who love to travel . With this job, you get to visit a variety of breathtaking places while receiving a competitive salary.

There are also many stressful factors in this profession, just as there are in any other. Flight attendants often have to deal with unruly passengers, stand on their feet for long hours, and reassure passengers during turbulence.

It is important to highlight the skills the candidate has to deal with these different aspects, such as solid communication skills and the ability to stay calm under pressure.

A chronological or combination format could be beneficial for flight attendant resumes

  • Titles and subheadings for a readable resume layout
  • Bullet points

Refer to online resume generators to find the best resume layout

  • Work Experience
  • Certifications
  • Additional Training
  • Interpersonal skills
  • Volunteer experience
  • Honors and awards

Resume Length

1 Letter-size page – 8.5” x 11””

The best  resume format for a flight attendant  is the  chronological resume layout . Here, candidates begin by listing their most recent jobs and proceed with the positions that have come before, in reverse-chronological order.

This  resume format  illustrates your strengths as an experienced flight attendant. It shows your responsibilities throughout your work history. A clear and concise  resume layout is easier for hiring managers to scan  to find the relevant information and more adapted to Applicant Tracking Systems (ATS).

If you are just starting out and have no work experience as a flight attendant or are looking for an  entry-level position , you should still list all other jobs and volunteer experience that share similar required skills.

Another  ideal resume format for flight attendants could be the combination resume layout  which allows candidates to highlight their skills and training from different experiences as opposed to focusing entirely on the career progression.

A proper resume design should incorporate some appropriate  resume bullet points, resume fonts, titles and subheadings  for easy readability.

Use our  resume guidelines  and online generator to get tips on  creating the best resume design for your flight attendant resume .

Emphasize your contact information, and be sure that the  e-mail and phone numbers you provide are professional  and valid. You should have a minimalist color scheme to draw attention to your contact section so hiring managers do not have to search to find your number or email if they want to get in touch. It is important to make this step as easy as possible for a potential employer.

Remember to pay close attention to the wording you use; eliminate all grammatical errors, and use short, easy-to-read sentences. The best resume-friendly fonts  are  Arial, Calibri,  and Times New Roman in sizes 11-13. All section headers should be the same size, and the body text size should be uniform.

Photos are not required  on a flight attendant resume. Therefore, to ensure that you do not fall victim to biases and discrimination based on race, age, gender, etc., it is not obligatory to include a photo .

Sections of a Flight Attendant Resume

To  make your flight attendant resume readable and relevant , you should include the most pertinent of the following sections:

  • Contact information

Work experience

  • Resume summary or objective
  • Certifications and additional training
  • Achievements and awards
  • Hobbies and interests

As a flight attendant, it is also very useful to  add language skills to your resume  and demonstrate the qualifications obtained by listing the level or any exams taken.

Your resume should only be  one page . Any longer and it is possible hiring managers will lose interest quickly. Only professionals aiming for management positions and executive areas should supply a resume of more than one page, but no longer than two.

Flight Attendant Resume Section Headings

The following guide will help you to  build a flight attendant resume  using the relevant information in a way that will attract attention from the hiring manager to your individual profile.

To begin a flight attendant resume, you should consider including either a  summary statement  to give the recruiter a good  overall idea of what you can bring to the role , regarding your main skills and qualifications.

Be detailed and explicit when describing your experience. Use statistics, numbers, and relevant  resume action   words  to describe your work further and impress the hiring manager.

Include all the tasks that a flight attendant usually carries out or the  responsibilities of a flight attendant ; serving food and beverages, checking supplies and other onboard inventory, and greeting and welcoming passengers.

If you have had any further experience  engaging with customers  like ticketing and customer service , indicate these as well. Your new job will involve plenty of interaction with passengers and it is vital to demonstrate your ability in this area.

Certificates & courses

First on the list should be a Federal Aviation Administration (FAA)  Certificate of Demonstrated Proficiency , which will set you apart by reducing the amount of training the airline will have to give you.

Additional training will go a long way in setting you apart from the rest of the applicants. Have you undergone  customer service, first aid, Cardiopulmonary Resuscitation (CPR) or Automated External Defibrillator (AED) training ? Be sure to indicate these certifications clearly on your resume to demonstrate your aptitude for the role.

You need to indicate on your resume that you are personable, as your job will involve interacting with different kinds of people from different cultures and nationalities. You need to show that you are capable of adjusting flexibly to their nuances.

In addition to  interpersonal skills , you need to demonstrate  proficiency in some major foreign languages . If you are going to be on international flights, you will encounter passengers from different nations that speak different languages. The ability to communicate with them and overcome social barriers will be an added strength.

Finally, in an emergency situation, or if something unexpected happens, you will have to think on your feet. If you can demonstrate your problem-solving skills on your resume too, you will be on a good footing for getting that interview.

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1 Flight Attendant Resume Example for Your 2024 Job Search

Flight attendants are experts at providing excellent customer service and ensuring the safety of passengers. As a Flight Attendant, your resume should be just like a flight plan. It should be organized, detailed, and provide a clear path to success. In this guide, we'll explore X Flight Attendant resume examples that will help you land your dream job.

flight attendant resume

Resume Examples

Resume guidance.

  • High Level Resume Tips
  • Must-Have Information
  • Why Resume Headlines & Titles are Important
  • Writing an Exceptional Resume Summary
  • How to Impress with Your Work Experience
  • Top Skills & Keywords
  • Go Above & Beyond with a Cover Letter
  • Resume FAQs
  • Related Resumes

Common Responsibilities Listed on Flight Attendant Resumes:

  • Greet passengers and assist with seating arrangements
  • Demonstrate safety procedures and emergency protocols
  • Provide passengers with information about the flight, including estimated arrival time
  • Serve meals and beverages to passengers
  • Assist passengers with special needs, such as those with disabilities
  • Respond to passenger inquiries and complaints
  • Ensure passengers comply with safety regulations
  • Monitor passenger behavior and respond to any disruptive behavior
  • Collect tickets and boarding passes
  • Assist passengers with luggage
  • Perform pre-flight and post-flight duties, such as checking the cabin for cleanliness and security
  • Complete paperwork, such as flight logs and incident reports

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Flight Attendant Resume Example:

  • Implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints.
  • Collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services.
  • Developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.
  • Managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue.
  • Developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings.
  • Collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.
  • Developed and implemented a new passenger feedback system, resulting in a 20% increase in customer satisfaction ratings and a 10% decrease in customer complaints.
  • Collaborated with the flight operations team to optimize flight routes, resulting in a 5% decrease in flight time and a 10% decrease in fuel costs.
  • Implemented a new onboard sales program, resulting in a 10% increase in revenue from in-flight sales.
  • Customer service excellence
  • Team management and leadership
  • Effective communication
  • Conflict resolution
  • Time management and punctuality
  • Emergency response and safety protocols
  • Flight operations coordination
  • Menu planning and catering coordination
  • Cabin cleanliness and organization
  • Passenger feedback analysis
  • Route optimization and fuel efficiency
  • In-flight sales and revenue generation
  • Training program development and implementation
  • Adaptability and flexibility
  • Multilingual proficiency (if applicable)

High Level Resume Tips for Flight Attendants:

Must-have information for a flight attendant resume:.

Here are the essential sections that should exist in an Flight Attendant resume:

  • Contact Information
  • Resume Headline
  • Resume Summary or Objective
  • Work Experience & Achievements
  • Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Flight Attendant candidates, you may want to consider adding in these sections:

  • Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Flight Attendants:

Flight attendant resume headline examples:, strong headlines.

  • Experienced Flight Attendant with a passion for providing exceptional customer service and ensuring the safety and comfort of all passengers
  • Multilingual Flight Attendant with a proven ability to communicate effectively with diverse passengers and provide personalized service in multiple languages
  • Detail-oriented Flight Attendant with expertise in emergency procedures and a track record of maintaining a safe and secure cabin environment

Why these are strong:

  • These resume headlines are strong because they highlight key skills and qualities that are essential for Flight Attendants. The first headline emphasizes the candidate's experience and dedication to customer service and safety. The second headline showcases the candidate's language skills and ability to provide personalized service to diverse passengers. Finally, the third headline highlights the candidate's expertise in emergency procedures and commitment to maintaining a safe and secure cabin environment, which are critical factors that hiring managers look for in Flight Attendants.

Weak Headlines

  • Experienced Flight Attendant with Excellent Customer Service Skills
  • Flight Attendant with Strong Safety Record and Communication Skills
  • Detail-Oriented Flight Attendant with Multilingual Abilities

Why these are weak:

  • These resume headlines need improvement for Flight Attendants as they lack specificity and fail to highlight the unique value or accomplishments that the candidates bring to the table. The first headline mentions experience and customer service skills, but doesn't provide any context or results, such as awards or commendations. The second headline mentions a strong safety record and communication skills, but doesn't showcase any measurable achievements or certifications that could strengthen the candidate's profile. The third headline mentions being detail-oriented and multilingual, but doesn't provide any examples of how these skills have been utilized to benefit previous employers or passengers.

Writing an Exceptional Flight Attendant Resume Summary:

Flight attendant resume summary examples:, strong summaries.

  • Experienced Flight Attendant with 5 years of service, consistently providing exceptional customer service and ensuring passenger safety. Skilled in emergency procedures and conflict resolution, with a proven track record of maintaining a calm and professional demeanor in high-pressure situations.
  • Multilingual Flight Attendant with a passion for cultural exchange, fluent in Spanish, French, and Mandarin. Adept at creating a welcoming environment for international passengers, providing personalized service and ensuring their comfort throughout the flight.
  • Detail-oriented Flight Attendant with a focus on efficiency and organization, responsible for managing cabin inventory and ensuring timely delivery of meals and beverages. Skilled in anticipating passenger needs and providing proactive service, resulting in consistently high customer satisfaction ratings.
  • These resume summaries are strong for Flight Attendants as they highlight the candidates' key skills, experience, and language abilities. The first summary emphasizes the candidate's ability to handle emergency situations and maintain professionalism under pressure, which is essential for the role. The second summary showcases the candidate's language skills and cultural awareness, making them highly appealing to airlines that serve international routes. Lastly, the third summary demonstrates the candidate's attention to detail and customer service skills, which are critical for ensuring a smooth and enjoyable flight experience for passengers.

Weak Summaries

  • Flight Attendant with experience in providing exceptional customer service and ensuring passenger safety, seeking a new opportunity to continue delivering high-quality service in a dynamic airline environment.
  • Experienced Flight Attendant with a background in various airlines and destinations, skilled in emergency procedures and conflict resolution, looking to leverage my expertise to provide a safe and comfortable travel experience for passengers.
  • Flight Attendant with a passion for travel and a commitment to creating a positive customer experience, dedicated to ensuring on-time departures and arrivals, and maintaining a clean and organized cabin environment.
  • These resume summaries need improvement for Flight Attendants as they lack specific examples of the candidates' accomplishments or unique value. The first summary provides only a general overview of the candidate's experience, without mentioning any specific achievements or skills that set them apart from other Flight Attendants. The second summary mentions emergency procedures and conflict resolution, but doesn't provide any quantifiable results or details on the candidate's successes in implementing these approaches, which would make their profile more compelling to potential employers. The third summary mentions a passion for travel and a commitment to customer experience, but again, lacks specific examples or achievements that demonstrate the candidate's ability to deliver exceptional service.

Resume Objective Examples for Flight Attendants:

Strong objectives.

  • Seeking a Flight Attendant position to utilize my exceptional customer service skills, attention to detail, and ability to remain calm under pressure to ensure a safe and comfortable travel experience for all passengers.
  • Aspiring Flight Attendant with a passion for travel and a commitment to providing exceptional service, seeking an opportunity to learn and grow in a dynamic airline environment while contributing to the success of the team.
  • Recent graduate with a degree in Hospitality and Tourism Management, eager to apply my knowledge of industry standards and best practices to provide a memorable and enjoyable travel experience for passengers as a Flight Attendant.
  • These resume objectives are strong for up and coming Flight Attendants because they showcase the candidates' relevant skills, passion for the job, and eagerness to learn and contribute to the success of the airline. The first objective emphasizes the candidate's customer service skills and ability to remain calm under pressure, which are essential qualities for a Flight Attendant. The second objective showcases the candidate's commitment to providing exceptional service and willingness to learn and grow in the role. Lastly, the third objective highlights the candidate's educational background in hospitality and tourism management, demonstrating a strong foundation for success in the role.

Weak Objectives

  • Seeking a Flight Attendant position where I can utilize my customer service skills and travel the world.
  • Aspiring Flight Attendant with a passion for aviation and a desire to learn more about the industry.
  • Recent graduate with a degree in hospitality management, interested in pursuing a career as a Flight Attendant.
  • These resume objectives need improvement for up and coming Flight Attendants because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, experience, or any specific airlines they are interested in. The second objective hints at a passion for aviation, but it doesn't mention any relevant experience, education, or skills the candidate possesses. The third objective, although it mentions a degree in hospitality management, doesn't elaborate on the candidate's expertise, skills, or any particular area of flight attendant duties they are passionate about, which would make their profile more appealing to potential employers.

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Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your flight attendant work experience:, best practices for your work experience section:.

  • Emphasize your ability to provide exceptional customer service, including any awards or recognition you have received for outstanding service.
  • Highlight your safety and emergency training, including any certifications or experience in handling emergency situations.
  • Showcase your ability to work well under pressure and handle difficult situations with grace and professionalism.
  • Describe your experience in managing and prioritizing tasks, such as serving meals, handling luggage, and ensuring passenger comfort.
  • Demonstrate your ability to work as part of a team, including any collaborative success stories with other flight attendants or crew members.
  • Mention any language skills or cultural knowledge that may be relevant to the airline's routes or customer base.
  • Use industry-specific language and terminology, such as FAA regulations and airline policies, to show your understanding of the job requirements.

Example Work Experiences for Flight Attendants:

Strong experiences.

Provided exceptional customer service to passengers, ensuring their safety and comfort throughout the flight, resulting in a 95% satisfaction rating from passengers.

Demonstrated strong problem-solving skills by effectively handling and resolving conflicts between passengers, resulting in a 30% decrease in passenger complaints over a six-month period.

Collaborated with the flight crew to execute emergency procedures and protocols, ensuring the safety of all passengers and crew members during a medical emergency.

Conducted pre-flight safety checks and briefings, ensuring compliance with FAA regulations and protocols, resulting in a 100% safety record for all flights.

Managed and coordinated in-flight services, including meal and beverage service, duty-free sales, and entertainment options, resulting in a 25% increase in revenue for the airline.

Trained and mentored new flight attendants, resulting in a 20% improvement in their performance and overall team satisfaction.

  • These work experiences are strong because they demonstrate the Flight Attendant's ability to provide excellent customer service, handle conflicts effectively, and ensure the safety of passengers and crew members. Additionally, the candidate showcases their ability to manage in-flight services and train new team members, which highlights their leadership and teamwork skills. Overall, these experiences demonstrate the candidate's ability to perform their duties effectively and contribute to the success of the airline.

Weak Experiences

Assisted passengers with boarding and disembarking, ensuring safety and comfort throughout the flight.

Provided exceptional customer service, addressing passenger needs and concerns in a timely and professional manner.

Conducted pre-flight safety checks and demonstrated proper use of safety equipment.

Managed inventory of onboard supplies and ensured adequate stock levels for upcoming flights.

Collaborated with other flight attendants to create a welcoming and enjoyable in-flight experience for passengers.

Participated in emergency response training and drills to ensure preparedness for any potential situations.

  • These work experiences are weak because they lack specificity and quantifiable results. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their achievements, using more powerful action verbs, and providing clear context that demonstrates their leadership qualities and direct contributions to successful outcomes.

Top Skills & Keywords for Flight Attendant Resumes:

Top hard & soft skills for flight attendants, hard skills.

  • Safety Procedures and Protocols
  • Emergency Response Training
  • First Aid and CPR Certification
  • Conflict Resolution and De-escalation
  • Customer Service and Hospitality
  • Food and Beverage Service
  • Language Proficiency (if applicable)
  • Aircraft Equipment Operation
  • Cabin Cleanliness and Maintenance
  • Security Measures and Screening
  • Teamwork and Collaboration
  • Time Management and Prioritization

Soft Skills

  • Communication and Interpersonal Skills
  • Conflict Resolution and Problem Solving
  • Attention to Detail and Organization
  • Adaptability and Flexibility
  • Empathy and Compassion
  • Multitasking and Time Management
  • Cultural Awareness and Sensitivity
  • Safety and Emergency Procedures
  • Positive Attitude and Professionalism
  • Stress Management and Resilience

Go Above & Beyond with a Flight Attendant Cover Letter

Flight attendant cover letter example: (based on resume).

Dear Hiring Manager at Company Name,

I am excited to apply for the Flight Attendant position at your esteemed airline. With my extensive experience in the aviation industry, I am confident that I can provide exceptional service to your passengers and contribute to the success of your airline.

As a Flight Attendant, I have developed and implemented various programs that have resulted in improved customer satisfaction ratings, decreased customer complaints, and increased revenue. In my most recent role, I implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints. Additionally, I collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services. I also developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.

In my previous roles, I managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue. I also developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings. Additionally, I collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.

I am confident that my experience and skills make me an ideal candidate for this position. I am passionate about providing exceptional service to passengers and ensuring their safety and comfort throughout their journey. I am also a team player and thrive in a fast-paced environment.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

[Your Name]

As a Flight Attendant, you understand the importance of providing exceptional customer service and ensuring the safety and comfort of passengers. Similarly, pairing your resume with a well-crafted cover letter can give you a competitive edge and significantly increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your passion for the role and highlight your relevant experience. Contrary to common belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Flight Attendant:

  • Personalize your application and showcase your genuine interest in the airline and the role
  • Illustrate your unique value proposition and how your skills align with the specific job requirements, such as excellent communication and problem-solving skills
  • Communicate your understanding of the airline's values and how you plan to uphold them, such as prioritizing safety and providing exceptional customer service
  • Share success stories and achievements that couldn't be accommodated in your resume, such as going above and beyond to assist a passenger in need
  • Demonstrate your writing and communication skills, which are essential for Flight Attendants
  • Differentiate yourself from other applicants who might have opted not to submit a cover letter, showing your dedication and attention to detail.

In summary, a cover letter is a powerful tool that can help you stand out from the competition and showcase your passion and skills as a Flight Attendant. Don't miss out on this opportunity to make a lasting impression and increase your chances of landing your dream job.

Resume FAQs for Flight Attendants:

How long should i make my flight attendant resume.

A Flight Attendant resume should ideally be one page long. This length is sufficient to showcase your relevant skills, experience, and qualifications without overwhelming the recruiter. As a Flight Attendant, it is essential to highlight your customer service skills, language proficiency, and any relevant certifications or training. Keep your resume concise and focused on your most relevant and impressive accomplishments, tailoring it to the specific airline you are applying to. Remember that recruiters often have limited time to review resumes, so a well-organized, one-page resume will make it easier for them to quickly assess your suitability for the role.

What is the best way to format a Flight Attendant resume?

The best way to format a Flight Attendant resume is to focus on clarity, organization, and highlighting relevant skills and experiences. Here are some tips to create an effective Flight Attendant resume: 1. Choose a clean and professional layout: Use a simple font, such as Arial or Calibri, and maintain a font size between 10-12 points. Use consistent formatting for headings, bullet points, and spacing throughout the document. 2. Start with a strong objective or summary statement: This should be a brief, 2-3 sentence statement that highlights your career goals, relevant skills, and why you would be an excellent fit for a Flight Attendant position. 3. Emphasize relevant work experience: List your work experience in reverse chronological order, starting with your most recent position. Focus on experiences that demonstrate your customer service skills, ability to handle emergencies, and adaptability. For each position

Which Flight Attendant skills are most important to highlight in a resume?

As an AI language model, I don't have personal experience as a Flight Attendant, but I can provide some general information on the skills that are important to highlight in a Flight Attendant resume. Firstly, excellent communication skills are essential for Flight Attendants. They need to be able to communicate effectively with passengers, crew members, and ground staff. This includes being able to speak clearly and confidently, listen actively, and provide clear instructions. Secondly, customer service skills are also crucial for Flight Attendants. They need to be able to provide a high level of service to passengers, including being friendly, helpful, and accommodating. This includes being able to handle difficult situations calmly and professionally. Thirdly, safety and emergency procedures knowledge is a must-have skill for Flight Attendants. They need to be able to respond quickly and efficiently in the event of an emergency, and ensure that all passengers are safe and secure. Lastly, organizational skills are also important for Flight Attendants. They need to be able to manage their time effectively, prioritize tasks, and ensure that all necessary duties are completed. In summary, Flight Attendants should highlight their communication, customer service, safety and emergency procedures knowledge, and organizational skills in their resumes. These skills are essential

How should you write a resume if you have no experience as a Flight Attendant?

If you have no experience as a Flight Attendant, it's important to focus on transferable skills and experiences that can make you a strong candidate for the job. Here are some tips for writing a resume: 1. Start with a strong objective statement: Your objective statement should clearly state your desire to become a Flight Attendant and highlight any relevant skills or experiences you have. 2. Highlight customer service experience: Flight Attendants are responsible for providing excellent customer service to passengers, so any experience you have in this area should be highlighted on your resume. This could include retail or hospitality experience, for example. 3. Emphasize communication skills: Flight Attendants need to be able to communicate effectively with passengers and other crew members, so any experience you have in public speaking, customer service, or teamwork should be highlighted. 4. Include any relevant certifications or training: If you have completed any training or certification programs related to aviation or customer service, be sure to include them on your resume. 5.

Compare Your Flight Attendant Resume to a Job Description:

  • Identify opportunities to further tailor your resume to the Flight Attendant job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Flight Attendants:

Flight attendant resume example, more resume guidance:.

Customer Service Manager

Top 18 Flight Attendant Resume Objective Examples

Photo of Brenna Goyette

Updated July 12, 2023 14 min read

Writing a resume objective for a flight attendant position can be an effective way to show potential employers that you are the best candidate for the job. A resume objective is a short statement that summarizes your goals and qualifications for the position. It should be tailored to the specific job you are applying for and highlight your unique skills, experiences, and accomplishments. When writing a resume objective for a flight attendant position, it is important to include relevant experience such as customer service, knowledge of safety protocols, and problem-solving abilities. Additionally, emphasize any certifications or licenses you may have related to aviation or customer service that would make you stand out from other applicants. Examples of resume objectives for flight attendants include: “Seeking a flight attendant position with ABC Airlines where I can use my 5 years of customer service experience and expertise in safety protocols to ensure passengers have safe and comfortable flights”; or "Highly motivated individual with 3 years of experience in air travel seeking a Flight Attendant role with XYZ Airlines to provide excellent customer service while ensuring passenger safety."

Flight Attendant Resume Example

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Top 18 Flight Attendant Resume Objective Samples

  • To obtain a Flight Attendant position with a reputable airline and utilize my customer service skills to ensure the safety and comfort of passengers.
  • To use my enthusiasm and excellent communication skills to provide superior customer service as a Flight Attendant.
  • To work as a Flight Attendant in an established airline that values the safety and satisfaction of its customers.
  • Seeking a challenging role as a Flight Attendant where I can utilize my exceptional interpersonal skills to ensure passenger satisfaction.
  • To contribute to the success of an airline by providing outstanding customer service as a Flight Attendant.
  • To bring my extensive experience in customer service to an established airline as a Flight Attendant.
  • To join an esteemed organization as a Flight Attendant, where I can make use of my knowledge and expertise in customer service.
  • Seeking an opportunity to employ my enthusiasm for customer service excellence in the role of Flight Attendant.
  • Looking for an opportunity to work as a Flight Attendant in order to provide superior customer service while ensuring passenger safety.
  • A motivated individual seeking employment with an established airline as a Flight Attendant, utilizing excellent communication skills and attention to detail.
  • Eager to secure a position with an esteemed airline company as a Flight attendant, where I can apply my strong organizational skills and commitment to safety standards.
  • Searching for an opportunity to join an esteemed organization as a flight attendant, leveraging my ability to provide exceptional customer service while maintaining strict adherence to safety regulations.
  • Passionate about providing excellent customer services while ensuring passenger safety; looking for the position of flight attendant at your prestigious organization.
  • Applying for the role of flight attendant with your renowned organization, bringing along exceptional interpersonal skills and commitment to exceed expectations in customer services.
  • Looking forward to joining your team as flight attendant, offering strong organizational abilities and dedication towards providing superior services while adhering strictly towards safety regulations.
  • Seeking employment with your esteemed organization as flight attendant; equipped with excellent communication skills and passion for delivering top-notch services at all times.
  • Utilizing excellent interpersonal abilities combined with knowledge of aviation regulations; applying for the job of flight attendant at your renowned company.
  • Aspiring for the role of flight attendant at your well-known organization; bringing along exceptional organizational abilities coupled with commitment towards delivering quality services consistently

How to Write a Flight Attendant Resume Objective

As a flight attendant, your resume objective is an important way to quickly let employers know what you bring to the table. A well-crafted objective can help set you apart from other candidates and give employers a better understanding of why they should consider hiring you. Here are some tips on how to write a flight attendant resume objective that will make employers take notice.

Start by clearly stating your job title. This is essential as it helps establish your qualifications and experience right away. For example, “Experienced Flight Attendant seeking opportunity to work with an airline that values customer service and safety,” or “Certified Flight Attendant with five years of experience in the industry, looking for a role where I can utilize my knowledge and skills.”

Next, focus on specific skills and qualities that make you stand out from the crowd. As a flight attendant, this could include customer service expertise, exceptional communication skills, extensive knowledge of safety protocols, flexibility when dealing with different types of passengers, or any other relevant traits that demonstrate your value as an employee. Make sure to list any special certifications or training programs you have completed as these will help give employers an even better understanding of your qualifications.

Finally, emphasize why you are the best fit for the position. Explain what makes you uniquely qualified for the job and how your particular skillset will be beneficial to their organization. End your objective statement by expressing enthusiasm for the opportunity and highlighting any awards or recognitions you have received in the past related to flight attendant duties.

By following these steps and crafting a concise yet informative resume objective, employers will be able to easily recognize what makes you perfect for the job and be more likely to remember your application over others. Good luck!

Related : What does a Flight Attendant do?

Key Skills to Highlight in Your Flight Attendant Resume Objective

In a highly competitive job market, having a well-crafted resume is crucial for landing your dream job as a flight attendant. Your resume objective should not only outline your career goals but also highlight the key skills that make you an ideal candidate for the position. These skills can range from customer service expertise to physical stamina and emergency management. In this section, we will discuss the essential skills to emphasize in your flight attendant resume objective to help you stand out from other applicants.

1. Multilingualism

Being multilingual is a valuable skill for a flight attendant as it allows them to communicate effectively with passengers from different countries and cultures. This ensures that all passengers receive excellent customer service regardless of their language. It also helps in dealing with any emergencies or issues that may arise during the flight, as the flight attendant can understand and address the concerns of all passengers. Therefore, including multilingualism in a resume objective demonstrates an ability to cater to a diverse clientele, enhancing customer satisfaction and safety.

2. First Aid

In the event of a medical emergency onboard, a flight attendant with first aid skills can provide immediate assistance to passengers. This skill shows that the candidate is prepared and capable of handling such situations, ensuring passenger safety and well-being, which is a primary concern in the airline industry. It also demonstrates a commitment to service and care for others.

3. Conflict Resolution

A flight attendant often encounters situations where passengers may have disagreements or conflicts, such as disputes over seating arrangements, dissatisfaction with services, or issues with fellow passengers. The ability to effectively resolve these conflicts is crucial to maintain a peaceful and comfortable environment for all on board. Demonstrating this skill in a resume objective shows potential employers that the candidate can handle difficult situations professionally and ensure customer satisfaction, contributing to the overall positive image of the airline.

4. Time Management

A flight attendant's role involves numerous tasks that need to be performed within tight time frames, such as preparing the cabin for take-off and landing, serving meals and drinks to passengers, and managing any unexpected situations. Time management skills are crucial to ensure all these tasks are completed efficiently and effectively without compromising passenger safety and comfort. This skill also demonstrates the ability to prioritize tasks, work under pressure, and adapt to changing schedules - all of which are critical in the dynamic environment of air travel.

5. Cultural Sensitivity

A flight attendant often interacts with passengers from diverse cultural backgrounds. Cultural sensitivity is needed to understand and respect these differences, ensuring that all passengers feel comfortable and respected during their flight. It helps in providing excellent customer service, resolving conflicts, and promoting a positive image of the airline. Including this skill in a resume objective shows potential employers that the candidate can contribute to creating an inclusive environment for all passengers.

6. Customer Service

As a flight attendant, you are the primary point of contact for passengers on an aircraft. Excellent customer service skills are crucial as they ensure that passengers have a pleasant and comfortable experience during their flight. This includes assisting with seating arrangements, serving meals and refreshments, addressing passenger queries or concerns, and providing instructions or information as needed. Demonstrating strong customer service skills in your resume objective can show potential employers that you are capable of maintaining high levels of passenger satisfaction and safety.

7. In-flight Entertainment Systems

Understanding and proficiency in in-flight entertainment systems is crucial for a flight attendant as it is part of the overall passenger experience. This skill demonstrates the ability to assist passengers with any technical issues they may encounter, ensuring they have an enjoyable and entertaining flight. It also shows that the candidate is familiar with modern technology used in aircraft, which can enhance their efficiency and effectiveness on the job.

8. Emergency Procedures

A Flight Attendant must be well-versed in emergency procedures to ensure the safety and security of all passengers on board. This skill is crucial for a resume objective because it demonstrates the candidate's ability to handle high-stress situations, make quick decisions, and take immediate action during emergencies. It also shows their commitment to passenger safety and service excellence.

9. Food Safety Handling

A flight attendant is responsible for serving food and beverages to passengers during flights. Knowledge of food safety handling ensures that the food served is safe, hygienic, and of high quality. This skill also helps in preventing any potential foodborne illnesses among passengers. Including this skill in a resume objective demonstrates an understanding of passenger welfare and commitment to providing excellent customer service.

10. Aircraft Evacuation Techniques

A Flight Attendant's primary responsibility is to ensure the safety and comfort of passengers during an airline flight. Proficiency in Aircraft Evacuation Techniques is crucial as it demonstrates the ability to effectively manage emergency situations, ensuring the rapid and safe evacuation of all passengers. This skill can be a key differentiator on a resume, showcasing crisis management abilities and commitment to passenger safety.

Top 10 Flight Attendant Skills to Add to Your Resume Objective

In conclusion, your flight attendant resume objective should effectively showcase the key skills that make you an ideal candidate for the job. It's crucial to understand what airlines are looking for and tailor your resume to meet those needs. Highlighting these skills in a concise and compelling manner can significantly enhance your chances of landing an interview. Remember, your objective is not just about stating what you want, but also demonstrating what you bring to the table as a potential flight attendant.

Related : Flight Attendant Skills: Definition and Examples

Common Mistakes When Writing a Flight Attendant Resume Objective

A Flight Attendant resume objective is a critical part of the resume that can make or break an applicant’s chances of securing an interview. It should be written in such a way that it captures the attention of the hiring manager and succinctly outlines why you are the ideal candidate for the job. Unfortunately, many applicants make common mistakes when writing their objective statements that can detract from their qualifications and hinder their job search.

The most fundamental mistake is failing to tailor the objective specifically to the job. Generic objectives such as “seeking a flight attendant position” are not effective because they do not demonstrate your knowledge of or enthusiasm for the role. Instead, you should craft an objective that reflects your understanding of what flight attendants do and how you would excel in the role. For example, “Seeking a Flight Attendant position where I can use my exceptional customer service skills to ensure passengers have a safe and enjoyable journey” is much more specific and engaging than a generic statement.

Another common mistake is including irrelevant information in your objective statement. The purpose of this section is to provide insight into why you should be hired; it should not be used as an opportunity to list every single one of your qualifications or experiences. Before writing your objective, think about which qualities are most relevant to the job and focus on those in particular rather than trying to include too much information. Additionally, avoid using overly technical language or jargon – keep it simple so that anyone reading your resume can understand it easily.

Finally, some applicants forget to include any call-to-action at all in their objectives. A strong call-to-action encourages employers to take action by either giving you an interview or inviting you for further discussion about the role. Examples could include phrases such as “Invite me for an interview so I can share my ideas on how I will exceed expectations in this role” or “Let me show you why I am perfect for this position during our interview”. These statements demonstrate confidence in yourself and set yourself apart from other candidates who may have simply listed their qualifications without providing any indication of enthusiasm for the role itself.

In conclusion, crafting a strong Flight Attendant resume objective requires careful consideration and attention to detail if it is going to be effective at capturing an employer's attention and increasing your chances of securing an interview. Avoiding these common mistakes will help ensure that yours stands out from other applicants and gives you the best chance possible at landing your dream job!

Related : Flight Attendant Resume Examples

Flight Attendant Resume Objective Example

A right resume objective for a flight attendant should focus on how the applicant can provide excellent customer service and safety, while a wrong resume objective should emphasize their desire to travel and explore.

Editorial staff

Photo of Brenna Goyette, Editor

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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Emirates Flight Attendant Resume Guide + Tips + Example

Dayle Kavonic

Our customers have been hired at: * Foot Note

With competition for Emirates flight attendant jobs being particularly tough, you definitely need a stellar resume to stand out from the crowd. Not sure where to begin? Never fear—we’re here to help. Our guide to crafting a perfect Emirates flight attendant resume will help you put the spotlight on your strong interpersonal skills and air safety knowledge to open the door to that coveted interview .

Start by editing this example of a resume for a flight attendant job for Emirates, or explore our library of customizable resume templates to find the best one for you.

More Resume examples for the next step in your aviation career

  • Air Traffic Controller Resume
  • Airline Ticketing Agent Resume
  • Airport Passenger Service Agent Resume
  • Airline Customer Service Agent Resume
  • Airport Customer Service Agent Resume
  • Flight Attendant
  • Aeronautical Engineer Resume
  • Aircraft Mechanic Resume
  • Pilot Resume

Emirates flight attendant resume example (text version)

Belinda Walters

Los Angeles, CA 90002 555 555 5555 (555) 555-5555 [email protected]

Professional Summary

Enthusiastic Emirates flight attendant with a reputation for exceeding passenger expectations. Adept at managing cabin dynamics, ensuring a harmonious atmosphere and addressing passenger needs with professionalism. Trained in emergency response and customer service excellence. Committed to creating an enjoyable and safe journey for every traveler.

Work History

November 2021 – Current Emirates Airlines – Los Angeles, CA Senior Emirates Flight Attendant

  • Provide guidance, support and mentorship to six junior cabin crew members, maintaining a 99% of client satisfaction rate.
  • Report any incidents, discrepancies or irregularities to the appropriate authorities and complete the necessary documentation.
  • Address conflicts or challenging situations in flights with over 300 passengers.

September 2015 – October 2021 Emirates Airlines – Los Angeles, CA Emirates Flight Attendant

  • Greeted an average of 250 passengers per flight, assisted them with carry-on baggage storage and delivered onboard announcements.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers before takeoff.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.

June 2013 – August 2015 Emirates Airlines – Los Angeles, CA Flight Attendant Crew Member

  • Flight an average of 75 hours per month and demonstrated knowledge of aircraft safety features and emergency equipment.
  • Monitored cabin during flights and responded to passenger inquiries or issues.
  • Assisted in pre-board plane check for each flight.
  • Airline operations
  • Emergency response training
  • Crew coordination
  • Conflict resolution
  • First aid and CPR certified
  • Cultural sensibility
  • Strong decision-making skills
  • Communication
  • Attention to detail
  • Team collaboration

California State University – Los Angeles Los Angeles, CA Bachelor of Science Hospitality & Tourism

  • English Native or Bilingual
  • Arabic Full Professional

5 essentials of a top Emirates flight attendant resume

Contact details.

Add your contact information to the top of your resume so hiring managers can contact you. As our example of a flight attendant resume for an Emirates vacancy shows, your contact information must include your full name, city, state, ZIP code, phone number and professional email address. If you have a LinkedIn profile, add this last.

Personal statement

A personal statement, also known as a professional summary , is a concise, three-to-five-sentence statement that tells the hiring manager who you are and what you can offer. Your summary must include job-relevant skills and one or two notable accomplishments . It should also touch on how much experience you have in aviation. If you are applying for your first flight attendant job, it’s better to write a resume objective instead.

Create a skills section on your resume so hiring managers can see if your skill set matches their needs. Present your job-relevant skills in a bulleted list for easy scanning. Follow the lead of our Emirates flight attendant resume example and include both hard and soft skills , such as your ability to operate emergency equipment and strong communication capabilities.

Work history

Whether this is your first job or you’ve been at it for decades, your resume for a flight attendant role with Emirates must include a section to display your job history . In reverse-chronological order, display your current and previous employers and provide company names, locations and the dates you worked for them. Include three bullet points of measurable achievements for every job you list.

Regardless of your academic background, your resume must include an education section. If you have a degree, use bullet points to display the names of the schools you attended and the years you graduated in reverse-chronological order. If you did not attend college, list your high school information and the training or classes you’ve taken since finishing.

See why My Perfect Resume is a 5-star resume builder

Action words for a stand-out emirates flight attendant resume.

Including powerful action words in your resume can help to make your descriptions of past duties and accomplishments more compelling.

Here’s a short list of perfect action verbs for a flight attendant resume for an Emirates role:

  • Demonstrate

Need a polished resume for a flight attendant job with Emirates now? Our Resume Builder has all the tools you need to create a professional resume in minutes! Just fill in one of our templates and make edits as you go, download your finished resume, save it in any file format you want and send it to the Emirates hiring managers. It’s that easy!

Top skills for an Emirates flight attendant resume

Review the job description for your desired Emirates role closely and write down all of the required skills that you possess. Now incorporate these throughout your resume and list them in your skills section.

As a flight attendant looking for a job with Emirates, you might want to include some of the following skills on your resume: 

  • Knowledge of Emirates safety protocols and service standards
  • Emergency response
  • Cabin preparation
  • Public speaking
  • Proficiency in multiple languages
  • Food and drink preparation
  • Computer literacy
  • Customer service
  • Professionalism
  • Problem-solving
  • Cultural sensitivity
  • Time management
  • Stress management
  • Organization
  • Multitasking

Certifications for an Emirates flight attendant resume

Flight attendants usually need a high school diploma, some on-the-job training and certification from the Federal Aviation Administration (FAA) to secure a job. It’s not strictly necessary to obtain additional certifications, but these can certainly benefit you in a job search. Having at least one extra certificate on your resume will help you stand out and impress hiring managers by demonstrating your commitment to your profession and verifying your skill set.

Here are a few great certification options to pursue and list on your Emirates flight attendant resume:

  • First Aid Certification
  • CPR/AED Certification
  • ServSafe Food Handler Certification
  • Certified Guest Service Professional (CGSP)

Pair your resume with a matching cover letter

Emirates flight attendant resume faq, how do you make a resume for a flight attendant job with emirates.

Start by ensuring your resume features the five essential elements discussed on this page: your contact information, a professional summary, your work history, a list of your relevant skills and the details of your education and training. If you have several certifications, you can list these in a separate section too. It’s critical that your resume is tailored to the Emirates position you’re applying for, so study the job description carefully and try to incorporate keywords and phrases from it that apply to you. This will not only indicate that you’re a perfect match for the job but also help to ensure your resume gets past an applicant tracking system (ATS) . Remember to keep your resume to one page if possible and only include relevant information and work experience. If you’re stuck, make use of our Resume Builder, which provides step-by-step guidance and will help make the process of creating your resume easier than ever. 

What do Emirates hiring managers look for in a resume?

The Emirates recruitment team looks for flight attendants who are fluent in written and spoken English, with proficiency in other languages as a bonus, and who work well as part of a team. They also stipulate that they want candidates to have a high school diploma as a minimum educational requirement and at least one year of experience in a hospitality or customer service role. Therefore, it’s important to make sure your Emirates flight attendant resume includes evidence of all these essentials. 

List all the languages you can speak under your skills section and demonstrate your English proficiency by carefully crafting your resume descriptions and avoiding spelling and grammatical errors. To showcase team experience, point out how you achieved success and met goals by collaborating with others under your work history section. You can also use this section to highlight customer service and hospitality experience. Try to use strong action verbs and figures to show how you’ve previously made an impact by providing support to customers and making clients feel welcome and comfortable. Make sure that Emirates hiring managers find what they’re looking for immediately when picking up your resume by touching on all these requirements in your professional summary.

What does a good Emirates flight attendant resume look like?

A good resume is, first and foremost, easy to read. The format should be simple so that all the important information stands out. Keep your page clean and retain plenty of white space. It’s also best to stick to traditional resume fonts that are easy on the eye and avoid adding images or decorations to the page. Bullet points are the best way to list skills, responsibilities and accomplishments as they make it easier to scan the content. Take a look at our Emirates flight attendant resume sample for more guidance on what a good resume looks like.

Do’s and don’ts for building an Emirates flight attendant resume

  • Use measurable achievements to describe your relevant skills and experience for an Emirates flight attendant position.
  • Use action words to make an impact on your Emirates flight attendant resume.
  • Tailor your resume to your target Emirates flight attendant job.
  • Use keywords from the job description throughout your resume for a flight attendant role with Emirates.
  • Format your Emirates flight attendant resume so that it is easy to read by ATS software and human eyes.
  • Lie about your flight attendant experience and skills.
  • Boast that you’re the “most qualified flight attendant candidate ever.”
  • Include irrelevant personal information, such as your ethnicity and age.
  • Add skills and experience that don’t relate to an Emirates flight attendant role.
  • Forget to proofread. An Emirates flight attendant resume with errors is unprofessional.

Top 4 tips for acing an Emirates flight attendant interview

Research first..

It’s vital to take the time to learn about Emirates’ history, goals, values and people before the interview. Doing so conveys interest, passion and commitment — traits that can set you above the competition.

Practice your answers.

Practice is really important. Be sure to practice for your interview ahead of time by reviewing the most common interview questions, such as: 

  • What have you accomplished that shows your initiative and willingness to work?
  • What are three positive character traits you don’t have?
  • What has your experience been like with public speaking?

Write down two or three possible answers for each question, then practice answering them with a friend. 

Prepare questions to ask during the interview.

At the end of the interview, you will probably be invited to ask some questions yourself. Always have at least three for each person you speak with during the interview process. Doing so shows that you’re interested and have been paying close attention.

Some questions you might ask for an Emirates flight attendant job are: 

  • Can you provide more information about the cabin crew training process for new recruits at Emirates?
  • Can you tell me more about how flight attendants are assigned to different routes?
  • Please give me some insight into the working hours and scheduling arrangements for Emirates flight attendants.

Gather references.

Have professional references ready before you enter your interview — you never know if the Emirates hiring manager might want to contact them immediately. Ask a former supervisor and two former colleagues who can talk about your skills and who you know will speak highly of your ability to thrive as a flight attendant with Emirates.

Cover letter examples for the next step in your aviation career

  • Flight Attendant Cover Letter

CV examples for the next step in your aviation career

  • Air Hostess CV
  • Chief Inspector CV
  • Helicopter Pilot CV

How we reviewed this article

Since 2013, we have helped more than 15 million job seekers. We want to make your career journey accessible and manageable through our services and Career Center’s how-to guides and tips. In our commitment to bring you a transparent process, we present our Editorial Process .

  • Bureau of Labor Statistics, “Occupational Outlook Handbook: Flight Attendants”
  • Emirates Group Careers, “Cabin Crew”

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Emirates Flight Attendant Resume Example

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Dayle Kavonic

Dayle Kavonic

Career advice expert.

Dayle Kavonic is a professional online writer and editor with more than 10 years of experience in digital content creation. She has written extensively on the topics of resume and cover letter writing, job hunting and career development.

‡ Results derived from a study responded by 1000 participants of which 287 created a resume online.

*The names and logos of the companies referred to above are all trademarks of their respective holders. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with MyPerfectResume.

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