Fix Google Drive Issues in Schoology

If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix. Common error messages include "Access denied" and "Request access" when using Google Drive assignments.

Use Google Chrome

This is the simplest sure-fire way for students and faculty to be able to access Google Drive Resources in Schoology. When the Google resource page loads, users will be prompted to authenticate to their RCS Google account.

Removing Access

If you prefer to make this work in a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari:

  • In your Google account, click the grid in the upper-right.
  • Select Account
  • Select Security
  • Under the heading Third-party apps with account access , select Manage third-party access
  • Under Apps connected to your account, open Manage Apps .
  • Under Third-party apps with account access select the app that is giving you trouble (e.g. Schoology) and click Remove Access .

Granting Access and Reconnecting

If the issue was with Schoology, go back to Schoology, and connect again:

  • In your course, click Add Materials
  • Select Add Assignment
  • Launch the Google Drive Assignment app
  • Connect to your Google account.
  • In your course, open the assignment
  • Select Submit Assignment

Fixing "Access Denied" Message on iPadOS

Enable Cross-Site Tracking in your web browser or in Settings on iOS. This will allow for Schoology integrations to load and function properly. If you have questions about this, reach out to a member of the Tech Team! We're more than happy to help.

For Chrome:

  • Go to Settings
  • Go to Chrome
  • Toggle Enable cross site tracking

For Safari:

  • Go to Safari
  • Un-toggle Prevent cross site tracking
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Writable Help Center

If you're having issues with loading Schoology assignments on your device using the Safari browser, follow these troubleshooting steps.

If you are using Schoology as a teacher or a student on Safari and you are having trouble loading your assignment, please try the following steps:

We do not recommend using the Schoology app on iPads to open Writable assignments. Students should open Schoology on a browser app to access their Writable assignment, or go directly to app.writable.com.

If students are running into "Access Denied" issues on an iPad, check out these troubleshooting steps to enable cross-site tracking on the iPad

1. On your computer, open Safari and click the Safari tab in the top-left corner of the browser. Then choose 'Preferences'.

schoology assignment not loading

2. Un-check the box in the 'Privacy' tab for "Website tracking: Prevent cross-site tracking."

schoology assignment not loading

3. Quit the Safari browser and restart the browser app.

4. Return to the Schoology course again, and click the assignment again. Students should be able to proceed to the Writable assignment. Teachers should be able to load the teacher dashboard for that assignment.

schoology_assignment.png

Still have questions? Reach out to us in the Writable live chat or contact us at [email protected] .

schoology assignment not loading

  • Schoology Learning

Instructor - Reconnect Google Drive Assignments App

Reconnecting the google drive assignments app.

The Google Drive Assignments App leverages the permission-sharing capabilities of Google Drive. A student copy of the assigned document is created when a student opens an assignment using the Google Drive Assignments App. This copy is only shared with the instructor who created the assignment and the student who opens it.

Sometimes, errors can occur for students and instructors using this workflow because:

  • A student attempts to view a file and discovers they no longer have access. A Google account and/or privileges had previously given them access to the file, but now they are using a different Google account and cannot access it.
  • A student or instructor attempts to view a file and discovers they no longer have access. They are logged into Schoology but are not actually logged into a Google account.

These errors can be resolved by logging out of the Google Drive Assignments App and logging back in. Schoology has added a link to make this process easier. This allows instructors and students to reconnect to the app with the correct Google account and load the document successfully.

This link appears for:

  • Students viewing their own documents in the My Document tab.
  • Instructors viewing student documents in the In Progress tab of the assignment.
  • Instructors viewing student documents in the Submissions tab of the assignment.

If your students are encountering these issues, they can follow the steps in our article on Reconnecting the Google Drive Assignments App with Force Log Out for Students.

If you are an instructor experiencing one of these issues while viewing student documents, use the following steps to force log out and reconnect the app:

Step 1 — Click the link in the top right corner above the document.

This will log you out of the Google Drive Assignments App. It will not affect how students are logged in.

schoology assignment not loading

Step 2 — Click Connect to log in to your Google Drive account.

This will launch a new window prompting you to log in with your Google Drive account.

schoology assignment not loading

For instructors viewing assignments they’ve created, it’s important to log in to the Google Drive Assignments App with the Google account that was used to create the assignment. Co-teachers and other faculty members cannot view the student copies in the In Progress or Submissions tabs because the copy is only shared with the instructor who created the assignment and the student who opens it.

Once you’ve logged in, Schoology will automatically reload the document. If the document still does not load, submit a ticket to the Schoology Support team.

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

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Individually Assigned Assignments on Schoology not Syncing to PowerSchool SIS Gradebook

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  • Individually Assigned Assignments on Schoology not Syncing to PowerSchool SIS Gradebook in Community Forum on on 09-17-2021
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IMAGES

  1. How to Create Assignments in Schoology

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  2. How to submit an assignment on Schoology

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  3. Schoology 201

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  4. How to submit an assignment in Schoology

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  5. How to Create Assignments in Schoology

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VIDEO

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  2. Troubleshooting the Google Drive Assignments App

    Under Assign From App, select Google Drive Assignments. Within the Add Assignment From Google Drive Assignments modal, click Options, and select Account Settings. Select Log Out, and confirm. Select Connect. Log back into your Google account. Files from your Google Drive should now be available.

  3. How to fix Access Denied error in Schoology Google Drive Assignments

    1. Click the link in the top right corner above the document. 2. Click Connect to log in to your Google Drive account. This will launch a new window prompting you to log in with your Google Drive account. 3. Log out of Schoology. 4. Log back into Schoology and click the assignment.

  4. Schoology: Troubleshooting Steps on General Issues

    Select Advanced settings. 5. Click on Content Settings. 6. Uncheck box which says "Block third-party cookies and site data". 7. Hit "Done" button on bottom right of window. - If you are not using Chrome, try using Chrome or another browser (Safari, Mozilla Firefox, Internet Explorer) - If you still having issues, repeat the steps above using a ...

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  6. Troubleshooting Google Drive Assignments App in Schoology

    If you are getting error messages when you try to use the Google Drive Assignments app in Schoology, this video may help you.

  7. Fix Google Drive Issues in Schoology

    Under Third-party apps with account access select the app that is giving you trouble (e.g. Schoology) and click Remove Access. Granting Access and Reconnecting. If the issue was with Schoology, go back to Schoology, and connect again: Teachers. In your course, click Add Materials; Select Add Assignment; Launch the Google Drive Assignment app

  8. Troubleshooting

    Use Assignments LTI version 1.3 for best results. Make sure the person who copies the course is in the same Google Workspace for Education organization as the course creator or is on the organization's allowlist. Learn more about how to manage your organization's allowlists. Don't edit or delete the original assignment or its attachments.

  9. Schoology: Solving Google Drive Assignment Errors

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  10. Using Google Drive Assignments in Schoology + Tips/Troubleshooting

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  11. Why aren't my Schoology assignments loading on the Safari browser

    4. Return to the Schoology course again, and click the assignment again. Students should be able to proceed to the Writable assignment. Teachers should be able to load the teacher dashboard for that assignment.

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  13. Student- Reconnect Google Drive Assignments App

    These errors can be resolved by logging out of the Google Drive Assignments App and logging back in. Schoology has added a link to make this process easier. This allows students to reconnect to the app with the correct Google Drive account and load the document successfully. This link appears for students viewing their own documents in the My ...

  14. Instructor

    These errors can be resolved by logging out of the Google Drive Assignments App and logging back in. Schoology has added a link to make this process easier. This allows instructors and students to reconnect to the app with the correct Google account and load the document successfully. This link appears for:

  15. Assignments not posting to Schoology

    Assignments not posting to Schoology - Assignments Community - Google HelpAre you having trouble with integrating Google Assignments and Schoology? Join this thread to find out the possible causes and solutions for this issue. You can also share your feedback and suggestions with the Google Assignments team and other educators.

  16. PDF How to resolve issues with Google Drive Assignments in Schoology:

    From the Google Drive Assignment page, locate the "Can't see your document? Click Here" link. It is above the submit Assignment button in the upper right. When prompted, click "Connect" to Google Drive. Choose your email account and then Allow Schoology to access your Google Account Try submitting to Schoology again. If the document is

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