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AI in Human Resource Management: Literature Review and Research Implications

• Published: 24 January 2024

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• Yuming Zhai 1 ,
• Lixin Zhang 1 &
• Mingchuan Yu   ORCID: orcid.org/0000-0001-7576-509X 2  

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This study sorted out the literature on the application of AI in HRM from 2012 to 2021 using CiteSpace to derive the history of research in this field. Further, the research emphasis has shifted from the AI algorithm level to the application level. We proposed a conceptual paradox model to explain the positive and negative effects of AI in workplaces. We also discussed theoretically the practical implications of this study. Finally, this study offers relevant information that can help support and expand future research.

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This study was supported by the National Natural Science Foundation of China (Grant Nos. 71802134 and 72372079).

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Zhai, Y., Zhang, L. & Yu, M. AI in Human Resource Management: Literature Review and Research Implications. J Knowl Econ (2024). https://doi.org/10.1007/s13132-023-01631-z

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Exploring variations in the implementation of a health system level policy intervention to improve maternal and child health outcomes in resource limited settings: A qualitative multiple case study from Uganda

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Background Despite growing literature, few studies have explored the implementation of policy interventions to reduce maternal and perinatal mortality in low- and middle-income countries (LMICs). Even fewer studies explicitly articulate the theoretical approaches used to understand contextual influences on policy implementation. This under-use of theory may account for the limited understanding of the variations in implementation processes and outcomes. We share findings from a study exploring how a health system-level policy intervention was implemented to improve maternal and child health outcomes in a resource limited LMIC.

Methods Our qualitative multiple case study was informed by the Normalization Process Theory (NPT). It was conducted across eight districts and among ten health facilities in Uganda, with 48 purposively selected participants. These included health care workers located at each of the case sites, policy makers from the Ministry of Health, and from agencies and professional associations. Data were collected using semi-structured, in-depth interviews to understand uptake and use of Uganda’s maternal and perinatal death surveillance and response (MPDSR) policy and were inductively and deductively analyzed using NPT constructs and subconstructs.

Results We identified six broad themes that may explain the observed variations in the implementation of the MPDSR policy. These include: 1) perception of the implementation of the policy, 2) leadership of the implementation process, 3) structural arrangements and coordination, 4) extent of management support and adequacy of resources, 5) variations in appraisal and reconfiguration efforts and 6) variations in barriers to implementation of the policy.

Conclusion and recommendations The variations in sense making and relational efforts, especially perceptions of the implementation process and leadership capacity, had ripple effects across operational and appraisal efforts. Adopting theoretically informed approaches to assessing the implementation of policy interventions is crucial, especially within resource limited settings.

Competing Interest Statement

The authors have declared no competing interest.

Funding Statement

This study was undertaken with no funding.

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I confirm all relevant ethical guidelines have been followed, and any necessary IRB and/or ethics committee approvals have been obtained.

The details of the IRB/oversight body that provided approval or exemption for the research described are given below:

Ethics approval for this study was sought from the Health Sciences Research Ethics Board (HSREB, IRB 00000940) Delegated Review of the University of Western Ontario. Additional ethical approval was sought from the School of Medicine Research and Ethics Committee, Makerere University College of Health Sciences (REC REF No. 2018-018), the Uganda National Council for Science and Technology (HS 2393) and the Ugandan Ministry of Health (ADM 130/313/05). Participation in the study was completely voluntary and written informed consent was sought at all times. Study participants were assured of privacy and confidentiality and approved the use of information for improving public health, clinical practices and policy implementation. The manuscript does not include details, images, or videos relating to individual participants.

I confirm that all necessary patient/participant consent has been obtained and the appropriate institutional forms have been archived, and that any patient/participant/sample identifiers included were not known to anyone (e.g., hospital staff, patients or participants themselves) outside the research group so cannot be used to identify individuals.

I understand that all clinical trials and any other prospective interventional studies must be registered with an ICMJE-approved registry, such as ClinicalTrials.gov. I confirm that any such study reported in the manuscript has been registered and the trial registration ID is provided (note: if posting a prospective study registered retrospectively, please provide a statement in the trial ID field explaining why the study was not registered in advance).

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• Guidelines and Guidance Library
• Core Practices
• Isolation Precautions Guideline
• Disinfection and Sterilization Guideline
• Environmental Infection Control Guidelines
• Hand Hygiene Guidelines
• Multidrug-resistant Organisms (MDRO) Management Guidelines
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Infection Control Basics

• Infection control prevents or stops the spread of infections in healthcare settings.
• Healthcare workers can reduce the risk of healthcare-associated infections and protect themselves, patients and visitors by following CDC guidelines.

Germs are a part of everyday life. Germs live in our air, soil, water and in and on our bodies. Some germs are helpful, others are harmful.

An infection occurs when germs enter the body, increase in number and the body reacts. Only a small portion of germs can cause infection.

Terms to know

• Sources : places where infectious agents (germs) live (e.g., sinks, surfaces, human skin). Sources are also called reservoirs.
• Susceptible person: someone who is not vaccinated or otherwise immune. For example, a person with a weakened immune system who has a way for the germs to enter the body.
• Transmission: a way germs move to the susceptible person. Germs depend on people, the environment and/or medical equipment to move in healthcare settings. Transmission is also called a pathway.
• Colonization: when someone has germs on or in their body but does not have symptoms of an infection. Colonized people can still transmit the germs they carry.

For an infection to occur, germs must transmit to a person from a source, enter their body, invade tissues, multiply and cause a reaction.

How it works in healthcare settings

Sources can be:.

• People such as patients, healthcare workers and visitors.
• Dry surfaces in patient care areas such as bed rails, medical equipment, countertops and tables).
• Wet surfaces, moist environments and biofilms (collections of microorganisms that stick to each other and surfaces in moist environments, like the insides of pipes).
• Cooling towers, faucets and sinks, and equipment such as ventilators.
• Indwelling medical devices such as catheters and IV lines.
• Dust or decaying debris such as construction dust or wet materials from water leaks.

Transmission can happen through activities such as:

• Physical contact, like when a healthcare provider touches medical equipment that has germs on it and then touches a patient before cleaning their hands.
• Sprays and splashes when an infected person coughs or sneezes. This creates droplets containing the germs, and the droplets land on a person's eyes, nose or mouth.
• Inhalation when infected patients cough or talk, or construction zones kick up dirt and dust containing germs, which another person breathes in.
• Sharps injuries such as when someone is accidentally stuck with a used needle.

A person can become more susceptible to infection when:

• They have underlying medical conditions such as diabetes, cancer or organ transplantation. These can decrease the immune system's ability to fight infection.
• They take medications such as antibiotics, steroids and certain cancer fighting medications. These can decrease the body's ability to fight infection.
• They receive treatments or procedures such as urinary catheters, tubes and surgery, which can provide additional ways for germs to enter the body.

Recommendations

Healthcare providers.

Healthcare providers can perform basic infection prevention measures to prevent infection.

There are 2 tiers of recommended precautions to prevent the spread of infections in healthcare settings:

• Standard Precautions , used for all patient care.
• Transmission-based Precautions , used for patients who may be infected or colonized with certain germs.

There are also transmission- and germ-specific guidelines providers can follow to prevent transmission and healthcare-associated infections from happening.

Learn more about how to protect yourself from infections in healthcare settings.

For healthcare providers and settings

• Project Firstline : infection control education for all frontline healthcare workers.
• Infection prevention, control and response resources for outbreak investigations, the infection control assessment and response (ICAR) tool and more.
• Infection control specifically for surfaces and water management programs in healthcare settings.
• Preventing multi-drug resistant organisms (MDROs).

Infection Control

CDC provides information on infection control and clinical safety to help reduce the risk of infections among healthcare workers, patients, and visitors.

For Everyone

Health care providers, public health.