assignment 23 test quizlet

Wilson’s foreign policy goal was to minimize American involvement abroad and use a less imperialistic approach than the presidents before him. Rather than being guided by America’s self-interest, he hoped to enact a policy based on moral decisions, acting only when it was morally imperative. In practice, however, Wilson found himself, especially in South and Central America, following the steps of other, more interventionist presidents. He sent troops into Haiti, the Dominican Republic, and Cuba, often to ensure that America’s interests were met. In Asia and Mexico, Wilson also found it difficult to remain outside of world affairs without jeopardizing America’s interests.

The ban on alcohol did not take effect until one year after the war, when the public sentiments that had eased its passage began to wane. The law proved difficult to enforce, as ever-greater numbers of Americans began to defy it. Organized crime’s involvement in the illegal liquor trade made enforcement even more difficult and the procurement of alcohol more dangerous. All of these elements led to the law’s repeal in 1933.

By the time of the 1920 election, the United States was tired and traumatized by the events of the past year. The nation had fought a brutal war, with veterans bringing home their own scars and troubles, and it had suffered domestically as well. Economic uncertainty and shortages, violent racial conflicts, fear of a Communist takeover, and a deadly flu pandemic had left Americans overwhelmed and unhappy. They did not seek new Progressive ideals, they did not want to be the world’s policeman, and they did not want to destabilize what already felt unsteady. By choosing a reassuring-looking candidate who promised to bring things “back to normal,” Americans squarely voted to hunker down, nurse their wounds, and try to enjoy themselves.

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CRCST Chapter 23 (8th Edition) Review Quiz

Success Through Communication

Which of the following is an example of communication?

Spoken word

Written word

Non-verbal expressions

All of the above

Rate this question:

Central Service technicians who do not think they are being treated appropriately by their employer should

Find another job.

Discuss the problem with their workplace peers.

Discuss the situation with their supervisor.

Accept the situation as "the way things are done" at the facility.

Behavior relating to what is "right" and "wrong" relative to the standards of professional conduct are called

Ethical behavior.

Moral behavior.

Legal behavior.

Personal behavior.

A step in communication that occurs when a listener asks a question is called

Stereotyping.

Communication looping.

Halo interpretation.

This process allows a person to understand someone else's needs.

Communication

Human relations

Moral behavior

When speaking, one should

Be influenced by the listener's emotions.

Concentrate on the listener rather than oneself.

Concentrate on oneself rather than the listener.

Use technical jargon to impress the listener.

Which of the following basic listening tactics is most useful?

Try to listen only for specific facts

Ignore any non-verbal communication "sent" by the speaker

Focus on the delivery of the message rather than its content

None of the above

The ability to use information gained from words or body language to interact with others.

Which of the following is the most important factor necessary for teamwork.

Cooperation

Which of the following statements is correct?

Informal work groups are "bad" for the organization

Informal work groups develop an informal communication system called the grapevine

A task group is an example of an informal group

Employees can only be members of one formal group at a time

A group of employees from different departments within the healthcare facility that work together to solve operating problems is called a

Decision-making team.

Multi-dimensional team.

Cross-functional team.

Management/sub-management team.

Which of the following is true about a valuing diversity effort?

It "happens" because top-level officials require it

It occurs because a Central Service director desires it

It is a "program" in which a committee "decides what to do"

Coaching is an example of

Informal communication.

Discipline.

Formal communication.

Knowing what is expected and consistently meeting those expectations is part of

Effective communications.

Job success.

Professional behavior.

When Central Service technicians have internet access at work

It should be used for work-related purposes only.

It may be used for any purposes as long as it doesn't interfere with work.

It should only be used during break time.

They should follow the facility's policy.

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