tpg business plan nbn

Home » Internet

TPG business NBN plans review

TPG business NBN plans are only offered on a few key speed tiers but they do include some extras worth considering.

TPG business internet ticks most of the right boxes when it comes to NBN speed tier choices, even if it starts with the bare-bolts NBN 12 and skips over the more versatile entry-level NBN 25. This means TPG’s business NBN plans are relegated to NBN 12, NBN 50 and NBN 100 speed tiers only, which may be only fast enough for smaller businesses.

Note that TPG offers multiple versions of each plan per speed tier, wherein you can opt for an 18-month contract and a cheaper $30 upfront fee for a PAYG landline phone service and NBN modem . Alternatively, go month-to-month for the same monthly fee but a steeper $129.95 upfront cost. You can also opt to pay more to bundle local and national phone calls (but no mobile numbers).

TPG business NBN plans value for money

A handful of contracted or no-contract options on a few speed tiers, albeit without the best pricing.

It wasn’t so long ago that TPG was offering a truly bare-bolts NBN 12 plan with 100GB of data but that’s been replaced with an unlimited-data variant. Still, we wouldn’t recommend that for any business unless they have the most basic of internet needs.

If that is your business, though, the true bare-bolts plan is the TPG NBN 12 Unlimited Plan, which has 12Mbps self-reported typical and comes with unlimited data. (Note that speeds for all TPG business NBN plans are confirmed post-activation for FTTB, FTTN and FTTC businesses).

In terms of the business NBN plans in our comparison engine, TPG is peerless with no competition for this speed tier.

From here, TPG strangely skips the NBN 25 speed tier and opts, instead, to offer plans in the most popular NBN 50 field. The NBN 50 XL Business Bundle comes with 50Mbps self-reported typical business hours download speeds.

In our comparison engine, there are cheaper alternatives from More Telecom, Aussie Broadband, Optus, iiNet, Vodafone and Exetel, granted not all of these providers offer an NBN modem and PAYG phone service. For comparison, check out the daily updating list of popular business NBN 50 plans below.

Finally, TPG’s NBN 100 XL Business Bundle has four variants, all of which have respectable 90Mbps business-hours download speeds and are inclusive of a landline phone service as well as an NBN modem.

Optus, Vodafone, More Telecom, Aussie Broadband and Exetel offer more competitive pricing and faster download speeds (except for Vodafone, which offers the same 90Mbps) as far as our the business plans in our comparison engine go. You should expect to see some or all of these alternatives in the daily updating list of popular business NBN 100 plans below.

Want to know which NBN providers scored top marks in our analysis? Follow the link below to find the best providers for value, speed and support in Australia. 

Residential NBN plans are advertised in terms of a provider’s self-reported typical evening download speeds, whereas business NBN plans are marketed with a provider’s self-reported typical business-hours download speeds. While these speeds are increasingly the same, the time of day is different. For residential plans, the evening speeds relate to between 7:00pm and 11:00pm nightly, whereas business hours are 9:00am to 5:00pm, Monday to Friday.

The other thing to note is sometimes the NBN technology type that services your business address may impact your potential to reach the advertised speeds. Telstra, for instance, estimates expected download and upload speeds to your inputted business address prior to sign-up, whereas iiNet confirms Fibre-to-the-Building, Fibre-to-the-Curb and Fibre-to-the-Node speeds, but only once a connection is active.

TPG non-NBN business internet

TPG has other business internet plans, including NBN Enterprise Ethernet for large business and government organisations. Outside of NBN services, TPG also offers business customers fibre internet plans built on 250Mbps, 400Mbps and 1000Mbps packages. For businesses that want to go all out, TPG Dark Fibre can reach speeds of up to 10Gbps.

For other business-focused data services, TPG also offers e-Line, e-LAN, IP VPN and Wavelength. There are also SIP Voice, Inbound Voice, ISDN PRI and BRI as well as BizPhone products for businesses seeking bolstered landline phone support. TPG also offers several cloud services.

TPG business NBN features and perks

Whichever version of a TPG business NBN plan you buy per speed tier, you’ll get a few key inclusions. For starters, there’s a preconfigured NBN modem—either the TP-Link Archer VR1600v modem-router, Huawei HG658 modem-router or Huawei HG659 modem-router —which stops you from having to source your own and streamlines tech support if things go wrong. TPG business NBN plans also come with a static IP address , which is a great included extra for businesses that want to take advantage of virtual private network (VPN) connections , remote access configurations, server hosting and, compared to typical dynamic IP addresses, more reliable communication.

For the cheaper plan options per speed tier, you’ll also get a PAYG landline phone service, which can be upgraded to include unlimited calls to local and standard calls to national numbers. You can also pay extra to have this phone service include unlimited calls to Australian mobile numbers.

TPG business NBN customer support

If you follow the information in the critical information summary, you may be led down the garden path for attempting to contact TPG support via non-business ways. This means you’re competing with residential users seeking support via shared contact touchstones. You can reach TPG business support via phone by dialling 13 42 02 and following the prompts, which is available Monday to Friday, 9:00am to 6:00pm based on Sydney local times.

Alternatively, you can email customer service at [email protected] for basic enquiries or via the [email protected] email address for tech support, but these are not business-specific email addresses. TPG can also be reached via social media on Twitter or Facebook, plus there’s also a forum for self-paced troubleshooting.

How to sign up for TPG NBN business plans

Click the ‘Go’ button next to the TPG business NBN plan you like the look of from the list below. You should now be on the business portion of the TPG website. Enter your address at the top of the page to confirm TPG services your area, then select your address from the dropdown menu. Confirm the correct selections for plan type, contract length and the specific plan, then follow the prompts after hitting the ‘Buy now’ button at the bottom of the page.

TPG NBN business plans

Below is a list of all of TPG’s business NBN plans.

Related Articles

Our Methodology

Follow Reviews.org

NBN & Internet

Entertainment

Compare NBN Plans

Best NBN Plans

Best Mobile Plans

Best Smartphones

Best Streaming Services

Best VPN Services

Pocket WiFi Devices

ALDI Mobile

Felix Mobile

Prime Video 

Privacy Policy   Terms of Use  

Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase. Each individual's unique needs should be considered when deciding on chosen products.

All content © 2023 Reviews.org. All rights reserved.

TPG Telecom is your Communications Partner

Bringing together a world-leading mobile provider and a fiercely competitive broadband business that helped to revolutionise fixed-line communications in australia..

By providing us with your information, you agree that TPG Telecom (and its related companies) may send you marketing messages and call you about our services and products until you unsubscribe. Your information will be treated in accordance with our Privacy Policy which we encourage you to read before submitting.

Building Australia’s newest and smartest 5G network

We are building Australia’s newest and smartest 5G network which, alongside our extensive fibre network and the nbn™, means we have a connectivity solution to suit the needs of every business.

We continue to invest in our networks, in new services and products, and in the latest and most innovative technologies so we can unlock the capabilities and full potential of connectivity for businesses across Australia.  

Our Solutions

Stay connected with speed and simplicity.

• Point-to-Point
• Private Network
• Wavelength Services

Leverage our national fibre infrastructure to deliver speeds of up to 10Gbps.

• Ten Gigabit Adelaide Services

nbn™ Enterprise Ethernet

Business nbn™ Enterprise Ethernet is perfect for organisations of all sizes, from businesses with under five employees to large multi-site enterprises.

• High-speed Fibre
• Flexibility
• Premium Assurance

Reliable, standards-based voice access.

• ISDN PRI & BRI
• Inbound Voice

Dedicated connection for consistent performance.

• National AWS Connect
• Co-Location
• Private Cloud

Our secure SD-WAN solution. Helps to soften your network security challenges. Offers end-to-end network visibility and service reliability.

• Fast to deploy and configure
• End-to-end network visibility
• Reduces your infrastructure costs
• Supports your IT department with co-managed network services

Internet of Things

Find the best IoT network for your business requirements

• Connectivity
• IoT Devices
• IoT Device Manager
• Industry-specific Solutions

Answering & Messaging

Australian-based answering and messaging solutions to suit any business.

• Business Answering
• Lone Worker
• Messaging Hub

Business solutions packaged with you in mind

TPG Telecom is Australia’s newest communications technology partner for small and medium business. Expanding on our extensive fibre and mobile networks, we’re here to drive innovation and success at scale for professionals just like you.

Small Business

TPG Telecom constantly expands technological boundaries to ensure our customers continue to grow, develop and remain competitive.

TPG Telecom aims to provide faster, reliable connections to support our customers in reaching their full potential and remain competitive.

TPG Telecom offers a reliable, flexible and secure solution to help you grow and strengthen your communities.

Let’s become communication partners today.

Get in touch with us and we’ll get back to you as soon as we can.

Find out more about TPG Telecom Business

TPG Telecom will now serve Small Business, Enterprise, Government and Wholesale under one united brand, TPG Telecom.

TPG NBN review

Does australia’s second-largest telco deserve your custom.

Tom's Guide Verdict

TPG appears to be a good NBN provider, delivering consistently reliable speeds and offering plans that present pretty good value. They're not the cheapest NBN plans around, but they are in line with the national average. Customer support does appear to have taken a downturn recently, but as with any real world customer account, reviews do need to be taken with a pinch of salt.

FTTB plans present good value and speed

Reliable speeds across other NBN plans

Customer service is questionable

No entertainment bundle options

Why you can trust Tom's Guide Our writers and editors spend hours analyzing and reviewing products, services, and apps to help find what's best for you. Find out more about how we test, analyze, and rate.

Noteworthy TPG deals

Reliability, extra features, cancellation and hidden costs.

TPG, or TPG Telecom Limited, to give it its full name, is Australia’s second-largest telecommunications provider, following its merger with Vodafone that was completed in 2020. TPG is now home to a number of household names, including TPG (obviously), Vodafone, iiNet and Internode. While these brands all offer similar services, they are still separate entities, so for the purposes of this review, we’re going to focus solely on the NBN services provided by TPG itself. 

As previously mentioned, TPG is Australia’s second-largest telco based on the number of active services, with just over 1.95 million users, representing a 22.4% market share, according to the most recent data published by the Australian Competition and Consumer Commission (ACCC). However, this figure does include active services across all its brands, including Vodafone, iiNet and Internode. We haven’t been able to track down a figure for just active TPG services, but considering Optus sits in third place with around 1.14 million services, we can make a logical assumption and say that TPG alone will have similar or fewer services. 

The internet service provider (ISP) advertises itself as offering “great value internet,” although when comparing its monthly pricing against the competition, it does sit towards the higher end of the budget spectrum. We’ll be investigating if this higher cost yields a better class of service later in this review. 

We’ll also aim to determine if TPG, as one of the big three telcos alongside Telstra and Optus, is the one to go for if you want to sign with a household name. 

• NBN 50: $74.99p/m
• NBN 100: save AU$10p/m for 6 months (then AU$89.99p/m)
• NBN 1000: save AU$20p/m for 6 months (then AU$134.95p/m)

TPG supports all the NBN speed tiers , from Basic I (NBN 12) all the way through to Ultrafast (NBN 1000) and for plans NBN 12 to NBN 50, TPG advertises the maximum typical evening speed . On the NBN 100 and NBN 250 plans, TPG’s typical evening speed figures are 10Mbps and 40Mbps below the maximum, which is pretty competitive in the current NBN landscape. 

It’s also pleasing to see TPG advertise a typical evening speed figure on its NBN 1000 plan of 450Mbps. Not all NBN providers in Australia quote a typical evening speed figure on this speed tier, as they have yet to obtain enough consumer data to formulate one. But, while TPG does advertise a figure, 450Mbps is among the slowest of currently advertised speeds. Telstra, Optus, Aussie Broadband and Origin, for example, all quote speeds of 600Mbps to 700Mbps. 

TPG’s NBN plans, including regular pricing and typical evening speeds (correct at time of writing) are as follows: 

• NBN 12: AU$64.99p/m (Typical evening speed 12Mbps)
• NBN 25: AU$69.99p/m (Typical evening speed 25Mbps)
• NBN 50: AU$74.99p/m (Typical evening speed 50Mbps)
• NBN 100: AU$89.99p/m (Typical evening speed 90Mbps)
• NBN 250: AU$124.99p/m (Typical evening speed 210Mbps)
• NBN 1000: AU$144.99p/m (Typical evening speed 450Mbps)

TPG offers a separate set of plans exclusively for customers who can connect via fibre-to-the-building (FTTB). These plans are facilitated by TPG’s own private infrastructure network, which was first proposed in 2013. This private network, which operates separately from the NBN, is available in select apartment buildings in Sydney, Melbourne, Brisbane, Adelaide and Perth. 

If you can connect to TPG’s FTTB service — you can only find out by checking your address on the TPG website , as opposed to NBN plan comparison sites such as WhistleOut — then there may also be the possibility of being able to connect to the NBN via another delivery method. 

TPG offers just one speed tier, NBN 100, on its FTTB plans (with typical evening speeds advertised as 90Mbps) but within this, there are three bundles to choose from, each with a varying amount of phone calls included. 

This writer recently connected to a TPG FTTB plan in an apartment building in Sydney and so far, has regularly been achieving speeds of 110Mbps, even during the peak period of 7pm — 11pm. He could have also connected to the NBN via hybrid fibre coaxial, but installation issues with strata put a halt on this. 

As we’ve just covered, TPG offers plans across NBN speed tiers, including NBN 12. While you may think that not many people will want to connect to the slowest speed tier, according to the most recent market share data published by the ACCC, there are still well over 700,000 active connections. The total number of active connections on NBN 12 has been steadily decreasing since December 2020, but there is still clearly a market for it, so for TPG to offer its services is a positive.

TPG also offers services on the Ultrafast and Superfast tiers, and provides more contextual information in its NBN key facts sheet. It does say that maximum download speeds on both the NBN 250 and NBN 1000 tiers are indeed, 250Mbps and 1,000Mbps respectively. This is another positive mark against TPG, as some other telcos have changed the naming of the Superfast tier to NBN 500, with a theoretical maximum download speed of 500Mbps. We’ve previously speculated that this name change is to make advertised typical evening speeds of around 400Mbps look more attractive. 

TPG does also indicate that the maximum download speed you’re capable of achieving on the NBN 1000 plan is dependent on the connection type you have. In the key facts sheet, the telco says that if you’re connected via hybrid fibre coaxial (HFC) then you can only achieve a maximum download speed of 500Mbps. If you’re connected via fibre-to-the-premises (FTTP) however, then your maximum is 990Mbps. 

Are advertised speeds on any TPG plan achievable, though? According to the most recent data published by the ACCC, the answer is maybe. In the Measuring Broadband Australia report published in April 2023, TPG was found to deliver 98.3% of plan speeds during all hours and 97% during the busy hours of 7pm — 11pm.

While these figures aren’t quite 100%, when you compare them to the 10 other NBN providers monitored during the same period, they’re actually quite competitive. Only four providers achieve 100% or more during all hours, and three recorded percentages lower than TPG.

Overall, we’re happy with TPG’s performance when it comes to NBN plan speeds.

It’s fair to say that if you’re looking for the cheapest NBN plans around, then you’re not going to be interested in joining TPG. While the telco certainly isn’t the most expensive NBN provider, there are multiple telcos that are more affordable and, on paper at least, offer a similar (or even better) service. 

Tangerine for example, is one of the most affordable NBN providers in the country, with all of its NBN plans coming in well below the monthly average. And, while there isn’t any official ACCC data to determine if it delivers advertised speeds, real world customer feedback for the service is largely positive. 

Exetel is another to offer some of the most competitively-priced NBN plans. It too has been found to regularly deliver a reliable service and it also has a feature called Speed Boost Days, that allows you to temporarily boost the download speed of your service to the next available tier for free, five times a month. We feel this feature in particular provides great extra value. 

It is pleasing to see introductory discounts on NBN 100 plans and higher, and we do also like the fixed-rate cost of NBN 12 — NBN 50 plans, as this removes the potential for any nasty surprises, if you were to forget when your six-month introductory offer was ending. 

To provide some greater transparency and context in regards to how TPG’s NBN plans cost compared to other NBN providers, we’ve worked out the average monthly cost (following any introductory discounts) of all NBN plans available through WhistleOut at the time of writing. We’ve not included NBN 12 plans in this comparison. 

• NBN 25: Average monthly cost — AU$66.68. TPG monthly cost: AU$69.99
• NBN 50: Average monthly cost — AU$75.74. TPG monthly cost: AU$74.99
• NBN 100: Average monthly cost — AU$91.51. TPG monthly cost: AU$89.99
• NBN 250: Average monthly cost — AU$118.68. TPG monthly cost: AU$124.99
• NBN 1000: Average monthly cost — AU$144.38. TPG monthly cost: AU$144.99

As you can see from the information above, TPG’s NBN plans tend to hover around the monthly average and in some cases, such as with NBN 100, it’s actually cheaper. The two plans that appear to offer the least value are NBN 25 and NBN 250, but considering we’d expect the majority of customers to want to sign up for an NBN 50 or NBN 100 plan, we don’t necessarily see this as a negative. 

Interestingly, the same plans on TPG’s subsidiary services iiNet and Internode are more expensive. 

As with the majority of other NBN providers, TPG gives you the option of purchasing a preconfigured modem to use with its NBN service. This costs AU$109.95, which includes a AU$10 delivery fee. This is one of the more affordable options compared to other providers, although some — such as Vodafone and Optus — offer theirs on a payment plan, which you only need to pay if you cancel your service before a specified period of time has elapsed. 

You do also have the option of using your own modem and TPG does offer an AU$100 rebate, but only if you buy the modem within 30 days before or after applying for a TPG NBN plan. This means if you’ve been holding onto a modem for a couple of years, you won’t be eligible for the modem rebate, as you need to provide proof of purchase. 

To determine the reliability of an NBN provider, we can look at official information relating to NBN outages published by the ACCC, as well as real-world accounts from customers on forums such as Whirlpool and review sites including Product Review and Trustpilot . 

On both review sites, TPG doesn’t score particularly highly, although reviews on Trustpilot are a mixture of both NBN and mobile services, which are consolidated to give an overall star rating. On Product Review, the majority of reviews relate to customer service and individual cases of customers trying to cancel their plans. 

Conversely, there are also five star reviews for customer service, technical support and the speed of service, so it’s always best to take these reviews with a pinch of salt. 

As for Whirlpool, we’re a little surprised to find only a small number of forum threads posted relating to download speeds. These threads appear to reflect individual cases of customers questioning subjects such as what speed they should be getting and intermittent latency spikes. 

We have found a dedicated thread for TPG’s FTTB service and customers posting there have been mentioning a speed boost they’ve noticed on their service, which has seen it increase to around 110Mbps download (this is likely why this writer is experiencing similar speeds). There is also mention of TPG’s FTTB plan once costing AU$59.99p/m and not the current AU$89.99p/m (if only he’d signed up sooner). 

Overall, it seems customers on the FTTB plan are satisfied with the service they receive. 

As for official ACCC data relating to outages, it isn’t all sunshine and rainbows for TPG. The Australian consumer watchdog determines the average number of outages per day, along with the average duration. In the case of TPG, it experienced 0.4 outages per day on average. Only Launtel scored higher with 0.53. All other NBN providers monitored reported fewer outages, with iiNet and Optus coming joint first with 0.19.

Of TPG’s 0.4 average daily outages, 18.1% lasted 30-60 seconds, 27.7% lasted 1-3 minutes, 37.9% lasted 3-10 minutes and 16.4% lasted 10 minutes or more. This data indicates that should you experience an outage, it should at least be rectified relatively quickly.

There are actually some customer accounts of their internet going down, but being reconnected so quickly that they never realised there was an issue in the first place.

TPG doesn’t impose any data caps on any of its NBN plans.

A key factor in one’s decision as to which NBN provider to sign with is how it performs when gaming online, especially when you consider a good majority of gaming servers are located overseas. TPG doesn’t make any bold claims about gaming on its service, not even in the Key Facts Sheet. We’ve previously seen some other NBN providers mention which tiers are best for certain scenarios, such as streaming 4K Ultra HD content, having multiple users connected at once and indeed, online gaming. In TPG’s table, there’s no mention of the latter. 

It is worth mentioning that the download speed of an NBN plan is unlikely to have any effect on online gaming performance anyway, as has been pointed out recently by the ACCC itself . 

A key measure of an NBN provider’s online gaming prowess is latency and the ACCC recently determined that NSW and the ACT returned the best — or should we say, lowest — latency times in Australia. This doesn’t necessarily mean your NBN provider — TPG in this instance — will perform well in these states, but the data does prove that download speed has little to no effect. 

We haven’t been able to find too much information from TPG customers relating to how well their service performs, but official ACCC data published in April 2023 found latency on TPG’s network was 10.3ms across all hours and 11ms during the busy hours. Superloop , Launtel and Exetel all performed better, and Aussie Broadband just pipped TPG, despite being one of the sole telcos to advertise itself as being a great option for gamers. 

While some telcos may offer slightly better network optimisation and routing to overseas servers, where you live in Australia is going to have a big impact on the latency speed of your NBN connection. Our advice if you’re looking to sign up for a TPG NBN plan is to go ahead and do so, try it for a month and cancel it if you feel it doesn’t live up to expectations. 

TPG NBN plans work on a no lock-in contract basis, so you will be free to leave whenever you wish. 

As we alluded to earlier when referencing the FTTB plan, TPG also offers a phone line service which can be added on to any NBN plan. There are four tiers to choose from, starting with a pay as you go option. The three remaining tiers: Oz Talk, Big Talk and Extra Talk, all offer unlimited local and standard national calls. Oz Talk and Extra Talk include unlimited calls to Australian mobiles. 

Big Talk includes 100 international minutes to call any landline or mobile number in another country. Extra Talk, however, includes unlimited calls to landline or mobile numbers in 15 countries, including Canada, the United Kingdom and the United States. 

Oz Talk and Big Talk both cost an additional AU$10p/m, while Extra Talk will set you back an extra AU$20p/m.

Pay as you go, Big Talk and Extra Talk are available as add ons to an FTTB bundle, costing an extra AU$10p/m and AU$20p/m, respectively.

TPG also has a range of mobile plans that make use of the Vodafone mobile network, that you can sign up for even if you’re not a broadband customer. But if you are, then you’re able to take advantage of monthly savings. Broadband customers are able to choose from 25GB, 45GB or 60GB monthly data plans, with the latter having the added benefit of a 5G trial.

These plans cost AU$12.50, AU$15 or AU$20p/m, respectively, for the first six months. They increase to AU$20p/m, AU$25p/m or AU$30p/m for broadband customers. You also get the option of adding unlimited international calls to 37 countries for an extra AU$5p/m.

Because TPG works on a no lock-in contract model, there are no cancellation fees to pay if you decide to cancel your service. However, it should be noted that TPG requires a 30-day notice period if you wish to cancel. TPG isn’t alone in requesting this — Exetel is another example — but it is something that has appeared to have caught out a few customers in the past. 

TPG does mention the requirement for 30 days written notice in its terms and conditions and adds that you “must pay for charges for the service up to the end of the notice period.” 

We reached out to TPG for clarification on the cancellation process, and the telco had this to say.

"When you request a cancellation, you will need to provide 30 days cancellation. It's up to you that you can keep the service active for the 30 days or you can disconnect service prior to the 30 days. No pro-rata credit on the 30 days notice if you disconnect earlier."

We've asked for follow-up confirmation on the wording of this statement, namely how a customer will be given the option of keeping or disconnecting their service, and if they do indeed need to pay for the 30 day period if they choose to disconnect. 

We've also asked for clarification on how a customer is able to cancel, whether they have to call, email or if they can access an option through an online portal.

"If you have an active contract, 30 days notice is not required; but you are required to pay contract break fee instead (50% of the monthly charges that would have been paid between the date of cancellation and the end of the contract period)."

"The billing anniversary is not a factor on the 30 days notice, but it's a factor on the pro-rata credit. As TPG NBN service is prepaid service, any unused portion of the paid month will be credited and used towards the 30 days notice or contract break fee."

We’ve already brought customer reviews into discussion in this review, although these have related more to the reliability of the service rather than the customer support. 

As we did mention earlier, however, the majority of negative reviews against TPG do in fact relate to customer service. On Product Review, for example, TPG scores a low 1.9 stars out of 5, based on 4,131 reviews. More than half of these are one star reviews. These reviews do also include those from customers on 5G home internet and home wireless broadband plans , which we know are more susceptible to issues than fixed-line NBN connections. 

We’ve seen multiple reviews from customers saying they were able to sign up to a TPG plan relatively easily, but when it comes to cancelling, it’s an arduous process. Customers claim they are constantly transferred to different departments over the course of several hours and even then, they find they are still charged various fees after their service was supposedly cancelled. 

As with any online review, these could be isolated cases, and we’d argue it’s fair to say customers are more likely to leave a review with negative comments than positive.

What we do like about TPG is that are multiple channels for you to find help you might need. There's a live chat feature, although this is predominantly reserved for sales enquiries. There's a well-populated support section, and there's also an option to ask TPG to call you back.

Overall, TPG presents itself as a good option, particularly if you live in an apartment building that is serviced by its private FTTB network. TPG’s regular NBN plans are all competitively priced too, and from the reports we’ve seen, coupled with official data from the ACCC, speeds are relatively fast and consistent. 

TPG might not be the best option for online gamers, but for anyone else looking for an affordable NBN plan from one of Australia’s big three telcos, TPG comes across as a solid choice. 

Max is a digital content writer for Tom’s Guide in Australia, where he covers all things internet-related, including NBN and the emerging alternatives, along with audio and visual products such as headphones and TVs. Max started his career in his homeland of England, where he spent time working for What Hi-Fi? and Pocket-lint, before moving to Australia in 2018.   

I compared the most expensive VPN against the cheapest – here's what I found

Child influencers at risk as legislators look to regulate sharenting

This $45 garden tool helped me get rid of dandelions and saved my back

Most Popular

Level Up Your Life

Subscribe to our newsletter!

Now you can get the top stories from Lifehacker delivered to your inbox. Enter your email below.

By subscribing you agree to our  Terms of Use  and  Privacy Policy.

TPG Has Changed the Prices for Almost All of Its NBN Plans

While it doesn’t happen frequently, internet providers will change up the costs of their NBN plans. TPG is one of the latest providers to do this, having refreshed the pricing for its NBN plans just over a month ago. Some of these NBN plans have seen a slight price increase, while the cost of the provider’s faster connections has seen a considerable decrease.

We’ve taken a look at TPG’s new NBN prices, while also comparing its faster plans with what other internet providers are offering.

Table of contents

Tpg’s new nbn pricing, comparing nbn 250 plans, comparing nbn 1000 plans.

Here’s how the prices for TPG’s NBN plans have changed:

• NBN 12 – now $69.99 per month (up from $64.99 per month)
• NBN 25 – now $74.99 per month (up from $69.99 per month)
• NBN 50 – now $79.99 per month (up from $74.99 per month)
• NBN 250 – now $94.99 per month (down from $124.99 per month)
• NBN 1000 – now $104.99 per month (down from $144.99 per month

As you can see, some of TPG’s NBN plans have increased in price by $5 per month, while its two fastest connections –  NBN 250 and NBN 1000 – have seen a considerable price drop. Since these are the biggest discounts, we’ll look at how these NBN plans compare with what other internet providers are offering below.

While TPG’s NBN 100 plan is the only connection without a price change, the provider is currently running an introductory discount deal for it. Instead of paying $89.99, you’ll pay $79.99 per month for the first six months of your connection. Considering that the standard price of TPG’s NBN 50 plan is $79.99 per month, that’s a pretty cracking deal.

Despite TPG’s price drop, a few internet providers are offering introductory discounts which make them cheaper options in this speed tier.

Since TPG isn’t offering any form of discount, you’ll be paying a flat rate of $94.99 per month. However, when you compare this price to the full prices of other plans in this tier, TPG is one of the cheaper full-price options available.

If you want to keep your monthly internet bill as low as possible, we recommend changing your NBN plan every six months, so you can take advantage of the introductory discounts being offered by various internet providers. So, while TPG might not be the plan you start if you want to avoid paying $100 or more for a full-price NBN 250 plan , it’s a good option to swap to later on.

As far as NBN 250 deals go, Spintel has the overall cheapest NBN 250 option, which is being offered for $75 per month for the first six months. After this introductory period ends, you’ll be paying $85.95 per month. Spintel is reporting typical evening speeds of 211Mbps, which is a bit slower than TPG’s 232Mbps.

There’s also Southern Phone , which is offering its NBN 250 plan for $85 per month for the first six months of your connection. After this discount period ends, you’ll be paying $95 per month for this plan. What makes Southern Phone notable is that it’s reporting typical evening speeds of 250Mbps, making it ostensibly congestion-free .

Once again, TPG doesn’t have the cheapest plan on offer. However, it does have one of the cheapest full-price plans, making it a good option if you want to keep your monthly bill as low as possible in the long run . This may not be the plan you start with, but rather the one you swap to after you use up another provider’s introductory discount.

TPG’s NBN 1000 plan has typical evening speeds of 671Mbps, which makes this the third-fastest plan in this speed tier as well. For what it is worth, iiNet is also reporting typical evening speeds of 671Mbps but is a tad more expensive than TPG at $109.99 per month.

So what options are available if you want a cheaper and/or faster NBN 1000 plan?

Southern Phone currently has the cheapest NBN 1000 available. You’ll pay $95 per month for the first six months, and then $105 per month after that. Southern Phone is reporting typical evening speeds of 650Mbps, which isn’t too shabby either.

As far as the fastest NBN 1000 plan is concerned, Superloop is reporting typical evening speeds of 750Mbps. If you join Superloop , you’ll pay $99 per month for the first six months, and then $109 per month after that. The provider will also chuck in a free Amazon eero 6+ Wi-Fi router, as long as you stay connected for 18 months. If you leave Superloop within this period, you’ll need to pay a router clawback fee that’s worth $8 per remaining month (to a total of $144).

Telstra is reporting the second-fastest typical evening speeds of 700Mbps, but at $170 per month, this is the most expensive NBN 1000 plan available.

Image: 20th Television

Leave a Reply Cancel reply

You must be logged in to post a comment.

TPG is increasing its NBN prices – should you stay or switch?

A price hike is coming, so are there better and cheaper alternatives?

TPG has quietly announced it’s soon increasing the price of some of its NBN plans by AU$5 a month, citing the rising wholesale cost being asked by NBN Co as the reason behind the change.

In our TPG NBN review , we praised the provider for its affordable pricing and good value, particularly on its NBN 25 and NBN 50 plans, but the price hike means this may no longer be the case, with costs set to increase on TPG’s NBN 12, NBN 25 and NBN 50 plans.

While TPG has not set a definitive date for the price rise, it has said that “plans will soon increase by AU$5 a month”. That means if you are an existing TPG customer, you’ll need to pay AU$64.99 for NBN 12, AU$69.99 for NBN 25 and AU$74.99 for NBN 50 in the near future.

If you sign up to one of these TPG plans now, you’ll pay the current listed price, but expect to be contacted by TPG with a new monthly cost once the increase takes effect. That said, the cost of TPG’s NBN 100, NBN 250 and NBN 1000 plans will not be changing.

It's unclear whether other TPG-owned NBN providers (such as Vodafone, iiNet and Internode) will also be increasing their NBN prices at this stage.

Should you stay or switch?

Like most NBN providers in Australia, TPG’s NBN plans come on a no lock-in contract, so you’re able to change plans with the provider, or switch to a different ISP entirely with fairly minimal fuss. To avoid exit fees, give TPG 30 days notice of your intention to switch telcos.

If you’re keen to avoid paying more for your internet bill, there are a number of cheaper NBN plans available if price is your top concern, and even some that outperform TPG for speed (according to the Australian Competition and Consumer Commission [ACCC]).

Get daily insight, inspiration and deals in your inbox

Get the hottest deals available in your inbox plus news, reviews, opinion, analysis and more from the TechRadar team.

For a cheaper NBN 50 plan , we would recommend Spintel . It has an introductory price of AU$54 a month for your first six months, and an excellent ongoing rate of AU$64.95 thereafter. That puts this plan a good AU$10 under the average monthly cost (which is AU$74.97). On top of that, Spintel also reports a typical evening speed of 50Mbps.

An honourable mention must also go to Exetel , which is currently the top-performing ISP according to the ACCC’s broadband reporting. You can get an NBN 50 plan from Exetel for AU$53.95 a month over your first half year, with your monthly bill then increasing to AU$69.95 ongoing.

For a better-value NBN 25 plan , our top recommendation is Tangerine . For your first six months you’ll pay just AU$44.90 a month for the connection, before it increases to AU$59.90 ongoing. Given the average price of NBN plans in this tier is AU$66.32, Tangerine’s plan is quite comfortably the best overall value plan on offer at this speed.

Exetel also rates well in the NBN 25 tier, with a welcome price of AU$49.95, which moves up to AU$59.95 after your first six months on the plan.

If you’re currently on an NBN 12 plan with TPG, we’d strongly recommend switching providers. The planned price hike means you’ll soon need to fork out AU$64.99 for NBN 12, which puts it significantly above the average price of AU$57.78.

Exetel offers an NBN 12 plan for AU$49.95, which then jumps up to AU$59.95 after your first 12 months, but considering you can pay the exact same money for the telco’s NBN 25 plan, we wouldn’t recommend signing up. If you’re on an NBN 12 plan, weigh up whether you’re better off moving up to NBN 25 speeds.

• Optus joins Telstra in upping its mobile plan prices

Jasmine Gearie is an Ecommerce Editor at TechRadar Australia, with a primary focus on helping readers cut through the jargon to find the best mobile and internet plans for their needs. She crunches the numbers to maintain dedicated guides to the latest phones, NBN and broadband plans of all types, and covers the important telco industry news. She also hunts down tech deals on laptops, phones, gaming consoles and more, so readers know where to buy the products they want for the cheapest prices.

Do you dread trying to change your router settings? Login problems could soon be a thing of the past

Google’s Nest Wi-Fi routers have vanished from the Google Store - could a Wi-Fi 7 model be inbound?

Instant Vortex 9-quart Air Fryer with VersaZone technology review: competent, but not flawless

Most Popular

• 2 'The party is over for developers looking for AI freebies' — Google terminates Gemini API free access within months amidst rumors that it could charge for AI search queries
• 3 Sony dropped OLED for its flagship 2024 TV – here's why
• 4 Looking for a cheap OLED display? LG's highly-rated C2 OLED TV is on sale for $839
• 5 Amazon Prime Video's disappearing act could point to a future without the service
• 2 Boston Dynamics reveals its most astonishing humanoid robot so far – and I can’t stop watching it
• 4 Amazon Prime Video's disappearing act could point to a future without the service
• 5 Rebel Moon Part 2 isn't the epic sci-fi sequel we hoped for – here are 3 better sagas to stream

Payment method not available

Payment option selected not available, looks like this offer isn’t available.

This offer has expired or is currently unavailable.

Business nbn plans

Always stay connected.

Why choose us for business nbn?

Start up with dedicated business support.

Get help with your new nbn service from start to finish using our dedicated nbn connection manager.

Maintain momentum with 4G backup

Minimise disruptions when there’s a fixed-line outage with uncapped and unshaped 4G mobile broadband backup.

Get support when you need it

We’re here to help your business stay connected with 24/7 nbn tech support.

Access business-grade upload speeds

Cut through critical moments with access to business-grade upload speed options, only on our business nbn plans.

1. Check your address

We found multiple addresses. Please select yours from the list below.

Checking availability

Please enter your full address, connection address, you can connect to the nbn ™ network via hybrid fibre coaxial technology., you can connect to the nbn ™ network via fibre to the premises technology., you can connect to the nbn ™ network via fibre to the building technology..

• Download speed 0000 - 0000  Mbps
• Upload speed 0000 - 0000  Mbps

The maximum speed ranges are determined by the technology nbn co makes available at your business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-premises set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.

These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?

Your address is eligible for a free nbn tech upgrade, allowing you to choose faster speeds.

You can connect to the nbn ™ network via Fibre to the Node technology.

You can connect to the nbn ™ network via fibre to the curb technology., you can connect to the nbn ™ network via fixed wireless technology., you can connect to the opticomm access network. please call us on 13 22 00 to find out more and connect., great you can get connected via cable now, our cable plans are nbn-ready so you can switch easily when the nbn arrives. for updates check the nbn rollout map . to connect to cable, contact our messaging team., great you can get connected via adsl now, our adsl plans are nbn-ready so you can switch easily when the nbn arrives. for updates check the nbn rollout map . to connect to adsl, contact our messaging team..

Your address

The address you entered

Your connection technology type, fibre to the premises (fttp).

FTTP technology runs an optic fibre line from the nearest available fibre node directly to your premises.

Fibre To The Building (FTTB)

FTTB technology runs an optic fibre line from the nearest available fibre node to your building’s communications room. From here, a copper line runs to your wall socket.

Fibre To The Node (FTTN)

FTTN technology runs an optic fibre line from the nearest available fibre node in your street, or a nearby street with a final stretch of copper to your wall socket inside your premises.

Fixed Wireless (FW)

FW technology starts at a Wireless tower. The tower sends the signal to a fixed antenna on your roof, which continues through internal wiring to your wall socket.

Hybrid Fibre Coaxial (HFC)

HFC technology runs an optical fibre line from the nearest available fibre node to your street. From here, a coaxial cable runs to your wall socket.

Fibre To The Curb (FTTC)

Optical Fibre leading to a small node in the telecommunications pit or mounted to the pole outside your premises. From the node, a copper telephone cable delivers the service to the wall socket inside your premises.

2. Choose your month-to-month nbn plan

Essential , unlimited data , available , unavailable , unavailable , unavailable , unavailable , unavailable , unavailable , unavailable , unavailable.

month-to-month

$115 per month"> $115 per month

nbn plan speeds

Our plan speed.

2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).

Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-premise setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

Maximum speeds at your address on this plan:

We recommend a lower plan as this plan’s maximum download speed is 50 Mbps and your nbn connection supports a maximum download speed below 25Mbps.

If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.

This plan’s maximum download speed is 50 Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .

This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed.

This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

Special offers

• There are currently no special offers available on this plan.

Plan inclusions

• Dedicated connection manager
• 4G mobile backup connection during outages (4G coverage required)
• 24/7 nbn business tech support
• Advanced Cyber Security
• No lock-in contract

Unlimited data

• Unlimited calls to standard Australian landlines and mobiles
• New Telstra Smart Modem 3 for use with your plan
• Join Telstra Plus to earn points towards rewards
• Key Fact Sheet: nbn Services for business (PDF, 82KB)
• Key Facts Sheet: Opticomm access network for Business (PDF, 49KB)
• Critical information summary

Requires free nbn tech upgrade

Upgrade required to get this plan

Optional tech upgrade available

Get a free nbn upgrade on this plan

Available without upgrade

This plan doesn’t require an nbn tech upgrade

Plan exclusions

• Priority Assistance is coming soon
• Static IP address
• If you need any of these now, message us

Premium , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$140 per month"> $140 per month

Better for multiple users, HD video streaming and video calling.

This plan’s maximum download speed is 100 Mbps. You won’t be able to achieve these speeds. Your nbn connection supports a maximum download speed of .

This plan’s maximum download speed is 100 Mbps. Your nbn connection supports this download speed.

At some addresses, we’re unable estimate speeds until you’re on your new plan. 

When you’re on your new plan, we’ll check the maximum speeds at your address. If they’re below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include: 

• Remaining on your current plan;
• Moving to a lower priced plan (if one is available);
• Cancelling your plan at no cost (not available to upgrading customers). 

If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Telstra advanced cyber security

Our industry-leading cyber security measures helps stop cyber threats and scams before they even get to you.

Protect yourself from malicious content 

We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity.

Get that extra layer of security 

We use 2-step verification so your personal information is protected by more than just a password.

Protect your data 24/7 with network monitoring 

Cyber criminals never sleep – and neither does our cyber security team. They monitor our network 24/7 to protect your data from suspicious activity.

All our plans include unlimited data, so you don't have to worry about how much data you use.

• No data limits
• No excess data charges

Telstra's fair use policy applies.

New Telstra Smart Modem 3

Wi-fi speed.

Enjoy faster Wi-Fi speeds, on more devices with the latest Wi-fi 6 technology. The Wi-Fi speed of our Smart Modem 3 is on average 60% faster than those of our previous modem. Source: Comparison testing performed in November 2021.

The Smart Modem 3 is our most powerful modem yet.  Its next-generation tech gives you a stronger Wi-Fi signal throughout your business premises.

The Smart Modem 3 has a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes. 4G coverage required. Actual speeds may be lower.

Our modem’s SmartFix feature can automatically detect and resolve internet connection issues remotely, without you having to do a thing. 

Sustainability

The Smart Modem 3 is more eco-friendly.  It’s made with more than 80% recycled plastics and its packaging is 100% recyclable. 

The Wi-Fi 6 technology in our Smart Modem 3 delivers major security enhancements to help keep your information secure online. Automatic software updates also ensure its security protocols are kept up-to-date. 

Mobile Coverage and speed information

In the event of a fixed line service disruption, enjoy 4G mobile backup speeds capped at 25/5 Mbps. 4G coverage required. Telstra Modem mobile backup uncapped and unshaped.

Telstra Smart Modem 3 Specifications Hardware

• 512MB Flash Memory
• 1 GB RAM Memory
• 1x Gigabit Ethernet WAN port
• 4x 10/100Mbps/1Gigabit LAN Ports
• 2x FXS ports
• 1x USB 2.0 port
• Wireless Connectivity
• WiFi 6 (802.11ax)
• Dual Band Concurrent Wi-Fi
• Mesh Compatibility
• EasyMesh Compatibility with Telstra Smart Wi-Fi Booster Gen3

Want to learn more about the amazing new Telstra Smart Modem 3? Visit our new  Telstra Smart Modem 3 page

Telstra Plus. Get rewarded just for being with us.

Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Plus there's no joining fee.

Earn points

Earn 10 points per $1 on your eligible payments. Take up special member offers to earn extra bonus points.

Redeem points

Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.

Enjoy benefits

Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more.

Telstra Plus offer​

Eligibility criteria apply to join Telstra Plus.

Learn more about Telstra Plus

We can answer your questions about getting your business connected. Message Us

Do you or someone in your household have a life-threatening medical condition?

Priority Assist is available to people who need a home phone connection due to a diagnosed life-threatening medical condition.

Before you continue

This can't be purchased at the same time as your other items. Adding it will clear the other items from your cart.

Continue with only this item View cart

Our plan prices are changing

From 1 November 2023, we're changing some of our plan prices.

We want to be transparent about our pricing, so you know what to expect and when. Read more about price changes .

Already have Telstra business internet? You can check or change your plan in My Telstra .

Need help with your business internet?

Want to talk to us about your internet options? Call us on 1800 334 884 between Mon - Fri 8am - 8pm AEST

Send us a message

We can answer your questions about getting your business connected.

Book an appointment in store

Our in-store business experts can review your account and make sure you have the best solution for your business needs.

Get our best Wi-Fi experience

Telstra Smart Modem 3 has next-gen Wi-Fi 6 technology   to help connect multiple devices at greater speeds:

• Stream up to 12 devices at once
• Use up to 4 times more Wi-Fi capacity
• Experience up to 40% faster speeds than our previous modem
• Switch to uncapped and unshaped 4G mobile broadband connection during outages, only on our business nbn plans

DEDICATED NBN CONNECTION MANAGER

We've made connecting to nbn simple for your business..

When you sign up for a new nbn connection or switch to Telstra, you’ll get an expert connection manager from the moment you submit your order, through to connection.

Pre-connection assessment

We'll call you to discuss your business needs and get you ready for connection.

Regular updates

We'll keep you informed on the progress of your order from start to finish.

Post-connection check-in

We'll follow up to make sure everything is working as expected.

SMARTER BUSINESS

Say hello to smarter business.

Your one-stop-shop for business insights, trends, and advice to help you embrace the power of digital technology to achieve your business goals.

Already a Telstra customer?

We’re here to help you tailor your internet journey so you can get the most out of your business internet.

Get tailored tech support

Your business deserves more than just broadband. Get premium service with Business Tech Services.

Move your business internet

Book your move online and we’ll help transfer your Telstra services to your new business address. 

Frequently asked questions

If i'm not happy with my nbn connection, can i cancel.

Yes, the nbn satisfaction guarantee is our promise to you that if you're not happy within 30 days of connection and if we can't fix it for you, you can cancel with no further charges. Just return your modem. 

Read our nbn™ satisfaction guarantee .

Does my nbn plan include a landline handset?

No, but you can buy a landline handset from Telstra.

If you just want a home phone line, you can take up a Telstra office phone plan .

What will happen to my existing ADSL/Cable connection?

Once you connect to the nbn network, you won’t be able to access your internet and voice services through your ADSL/Cable connection. Instead, you’ll access them through your new nbn network connection. And once connected to the nbn network, you won’t be able to move your services back.

It’s also worth noting that when you request for your business internet and voice services be moved to the nbn network, you’re giving consent to the installation of services on the nbn network on behalf of all account holders at your premises.

What will it cost me to connect to the nbn?

• Self install your modem for $0 We’ll send you a new modem if you need it, with easy instructions to install it yourself.
• Professional install You can get your modem and gear connected by a Telstra professional technician for a one-off fee of $299.
• Additional costs apply for non-standard installations if you have complex cabling requirements.

What happens to my existing phone lines?

Once you switch to the nbn™, your phone will run via the internet. This means you can only have one phone line and it must be connected to your modem.

How does the nbn connection process work?

• If the nbn network isn’t already at your address, once you place an order with us we’ll help you arrange an nbn installation appointment. This is so an nbn co technician can connect the nbn to your address.
• If you’re a new customer you’ll receive a new Telstra Smart Modem. If you’re already with us, we’ll check your existing modem and if it isn’t compatible with nbn, we’ll send you the new smart modem.
• You can install the Telstra Smart Modem yourself using the easy self-install kit included. Or get our tech experts to help you for a one-off fee.
• Jump on the nbn and go!

Why do I need an nbn installation appointment?

You’ll need an installation appointment so that an nbn co technician can come to your address and connect you to the nbn network. Once the external connection gear is live, we’ll be able to deliver fast, reliable nbn to your business premises. 

Already have an active nbn connection? If you already have an active nbn connection, you probably won’t need a technician to visit. We’ll work this out once you place your order.

Can I change my current Telstra internet plan?

Yes, just purchase a new Telstra nbn plan and we’ll switch you over to the nbn easily.

You’ll then be able to change plans up to once a month or cancel anytime. Simply pay out your modem if you leave before 24 months.

I'm a Priority Assist customer. Will this change how nbn is installed for my business?

If you’re an eligible Priority Assist customer, we'll install your modem for you at no cost.

To check if you're eligible, go to Priority Assist .

What if I have a medical or security alarm?

If you have a security alarm, ask your alarm provider if it’s compatible with the nbn™ network. If it’s not, ask about alternatives. Do this before you switch to the nbn network, or your alarm may not work.

Things you need to know

Information about telstra internet plans.

An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan. 

The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™  tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra

Plan prices

Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.  If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.

Speed Add-ons

Typical busy period speeds for the new nbn tiers Superfast and Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of these add-ons. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)

Service Availability

Services not available to all areas or premises.

Installation

Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.

nbn™ New Development Charge

In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

4G Backup with Telstra Smart Modem™

Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. In the event of a fault on the nbn, our Smart Modem can switch your service to the 4G mobile network automatically. We’ll switch your service back to the nbn when the fault is resolved.

The 4G mobile backup service is uncapped and unshaped when there’s a fault. This means there is no limit on data allowance or speed, and it's included in the plan, so you don't have to worry about additional charges.

Medical security alarms, lift phones and fire indicator panels

If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.

nbn™, nbn co and other  nbn™ logos and brands are registered trade marks of nbn co limited and used under licence.

Got a question about Telstra internet, or need support with your order? We’re here to help.

Want to talk to us about your internet options? Call us between Mon - Fri 8am - 7pm AEST

Online support

Get information about internet from our frequently asked questions.

My Telstra app

View services, pay bills, troubleshoot tech issues, contact us via messaging, and much more.

Telstra Smart Modem 3 specifications

Telstra business smart modem.

• Business IP Calling Services using compatible IP Phones
• Can be used with a Wi-Fi 802.11b/g/n/ac enabled laptop or other devices
• Business Grade modem for small business customers interested in Digital Office Technology or nbn services
• Digital voice services can be used with this modem
• Compatible Mobile Broadband Back-Up USB provides always-on internet
• Enjoy faster Wi-Fi with the latest Wi-Fi AC technology
• Share your internet access with multiple devices with seamless dual-band connectivity
• Enjoy superior wireless freedom around the office with 4 x 4 Wi-Fi and MU-MIMO technology
• Set up secure remote access to your office network via the VPN feature
• Connect phones and make digital voice calls with selected Telstra products such as Broadsoft voice
• Get extra reliability with always-on internet using USB ports for Wireless Broadband back up connection
• Access to Telstra Business Technical support 24/7

Telstra Business Smart Modem quick start guides

FTTP/FW quick start guide HFC quick start guide  (Currently not available for SIK*) FTTN quick start guide FTTC quick start guide

*Self-installation kit.

Additional service

Most customers only need one service. Having an additional nbn service at your address means you’ll have to pay for an additional nbn plan and install a new modem. 

If there are no additional available nbn lines at your address, we may need to install a new one, which may increase the time to complete your order, and there may be set up costs. 

Each nbn line at your address could have different maximum speeds.

We'll ask at checkout about additional nbn services.

Are you sure you want an additional service?

If you order an additional service, we’ll need to install a new line, which means you may incur additional fees and delays. Ordering an additional service also means there will be more than one service at this address. 

Ordering an additional service means that there will be more than one service at this address.

Which nbn speed tier is right for you?

Use this quick guide to help you work out which nbn speed tier best suits your business need.

50Mbps typical download and 17Mbps typical upload speeds

• Between 9am-5pm, weekdays
• Not available to most FTTN customers
• Speeds experienced may be lower due to various factors including your in-premise setup and wiring and will be confirmed post-connection for FTTN/B/C
• Available on all Fixed Line connections  (Excl. Fixed Wireless).
• Available on ‘Telstra Business Bundle’ and ‘Telstra Business Broadband on nbn’ plans

Suitability

For businesses with up to 5 concurrent users. Simultaneous emails and browsing, social media, SD video streaming and conferencing as well as downloading and uploading of files.

Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection.

100Mbps typical download and 32Mbps typical upload speeds

• Speeds experienced may be lower due to various factors including your in-premise setup and wiring and will be confirmed post-connection for FTTN/B/C.
• Available on FTTC/P, HFC and selected FTTN/B connections only.

For businesses with up to 10 concurrent users

Simultaneous emails and browsing, social media, SD video streaming and conferencing as well as downloading and uploading of files.

As well as facilitation of VPN supporting remote working activities.

Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. 100Mbps typical download speeds not available to most FTTN customers. 

Why can’t I get this plan?

We only offer speeds that we’re sure your connection can achieve.

The maximum speeds available at an address are dependant on the technology used to connect the premises to the nbn network. They will be the same no matter who you buy an internet plan from.

This may be due to one of 2 reasons:

• The technology at your address is unable to support the speeds included in this plan – so you’d be paying for speeds that you can’t achieve. We only offer you plans based on the maximum upload and download speeds allowable.
• At some addresses, we’re unable to estimate the maximum speeds available until you’re on your new plan (particularly if you’re a new customer). Before then, we can’t be sure that the nbn connection at your address can achieve this plan’s speeds. We do this to ensure you don’t pay for speeds you can’t achieve.

Once you’re connected, if we determine that your technology can support this plan’s speeds, we’ll let you know.

Modem placement tool

To set up your Telstra 5G Internet Modem 2 in the optimal location at your address you can use the modem placement guide in the MyTelstra app. The guide includes a map and satellite view of your premises to help.

Recycled plastic

The 5G Internet Modem 2 is now made from 95% recycled plastic and comes in 100% recyclable packaging.

Plug in and work

Easy set up.

The Telstra 5G Internet Modem 2 is all the equipment you need to connect your premises to 5G-fast internet.

Set up your Telstra 5G Internet Modem 2 in the optimal location. Use the modem placement guide in the MyTelstra app. The guide includes a map and satellite view of your premises to help get the best connectivity.

When the light on the Telstra 5G Internet Modem 2 turns green (a matter of seconds), your 5G Business Internet is ready.

Getting a free nbn tech upgrade

Your address is eligible for an nbn tech upgrade at no extra cost. This will allow you to choose faster speeds and experience increased reliability.

To request your free upgrade to Fibre to the Premises (FTTP) technology, message us now.

What is Wi-Fi 6?

Wi-Fi 6 is the next generation of Wi-Fi. It delivers faster Wi-Fi speeds and better Wi-Fi coverage. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs to smart appliances – up to 12 devices on the same Wi-Fi network.

The new Telstra 5G Internet Modem 2 is Wi-Fi 6 Certified. This means it has passed rigorous testing to meet internationally recognised standards for interoperability, security, and application specific protocols.

At Telstra we recognise and acknowledge the existing, original and ancient connection Aboriginal and Torres Strait Islander peoples have to the lands and waterways across the Australian continent. We pay our respects to the elders past and present. We commit to working together to build a prosperous and inclusive Australia .

Main menu Desktop

• Home Wireless Broadband
• 5G Home Broadband
• Fibre to the Building Bundle
• Moving Home
• nbn® Fibre Upgrade
• nbn® Bundle
• Mobile Plans
• NBN Broadband Bundle

Customer Corner

• Post Office

How can we help?

Let's check your address to get started

The address you have entered is incomplete or invalid. please try again or leave your details and we will contact you to verify your address, high speed nbn is available at your address, high-speed nbn is unavailable at your address, however, you can still get a great-value tpg nbn plan., congratulations, {* productinfo.nbn.name *} fixed wireless pre-order is available at your address, tpg services are not yet available in your area, 0"> alternatively {* productinfo[alttech].name *} key && key == alttechs.length - 2">, and available in your area.

Join our NBN wait list

This product is not available at your address

The good news is HOME WIRELESS BROADBAND is 5G HOME BROADBAND is HOME WIRELESS BROADBAND & 5G HOME BROADBAND are available at your address

{* productInfo.FTTB.name *} {* productInfo.FTTH.name *} is available at your address

5g home broadband , home wireless broadband and nbn are available at your address, {* productinfo.fwa_5g.name *} is available at your address, home wireless broadband is available at your address, 0"> alternatively {* productinfo[alttech].name *} key && key == alttechs.length - 2">, and also available in your area, {* productinfo.nbn.name *} is not available at your address, 0"> the good news is {* productinfo[alttech].name *} key && key == alttechs.length - 2">, and available in your area, {* productinfo.fttb.name *} is available at your address, {* productinfo.ftth.name *} is available at your address, {* productinfo.fttb.name *} is not available at your address, {* productinfo.ftth.name *} is not available at your address.

We can provide you with the following options:

0"> {* productInfo[altTech].name *} key && key !== altTechs.length - 2">, and available in your area

We are currently unable to verify the address {* sq.formed_fulladdress *}. Please call 1300 720 016

Redirecting you to FIBRE TO THE BUILDING - FTTB PLANS

The address you have entered is incomplete or invalid.

Try again Ensure all details are correct or check and alternate address

Let Us Contact You Leave your details and we will contact you to verify your address

Please complete all relevant fields. *Indicates required fields

HIGH-SPEED NBN IS AVAILABLE AT YOUR ADDRESS

You can get TPG NBN Home Superfast or Ultrafast at your address

You can get TPG NBN Home Superfast at your address

View NBN plans

CONGRATULATIONS!

We can provide you with a NBN Fixed Wireless plan

Choose Your Plan

Let Us Contact You

View Home Wireless Broadband plans

View 5G Home Broadband plans

We can provide you with a TPG {* productInfo.FTTB.name *} {* productInfo.FTTH.name *} plan

NBN is available at your address

Or get 1 month free on our great value NBN alternative s

We can provide you with a 5G Home Broadband plan

We can provide you with a Home Wireless Broadband plan

NBN Fixed Wireless is available at your address

Pre-order {* productInfo.nbn.name *} now and we will connect your home as soon as possible

Your home's estimated {* productInfo.nbn.name *}™ connection date is {* sq.NBN.readyForService *} (subject to change). We will connect you when NBN arrives.

Or try our great value {* productInfo.nbn.name *} alternatives 0">s

{* productInfo[altTech].name *} {* productInfo[altTech].nbnAltText *}

Fibre to the Building (FTTB)

is available at your address

Select a plan

You can also get connected with 1">these this great value product 1">s

You can get connected with the following product 1">s :

{* productInfo[altTech].name *}

TPG services 0">NBN services are not yet available in your area

Join our NBN waitlist TPG will contact you when your home becomes ready.

Fibre to the Building - FTTB Plans

Fttb product plans, contract term.

$0 Setup Fee

Select a month-to-month plan

6 months promo for new customers only

For First 6 Months Then $89.99/mth thereafter^

Minimum charge $

Critical Information Summary Critical Information Summary

For First 6 Months Then $99.99/mth thereafter^

For First 6 Months Then $109.99/mth thereafter^

Typical evening speed download speed and is measured between 7pm-11pm. Typical evening upload speed is estimated by reference to the maximum upload speed for the plan. Actual throughput speeds may be slower and could vary due to various factors including interference, customer cabling and equipment, download source, and quality and distance of in-building copper. ^$10/mth off for first 6 months offer is available for new customers only and is available until withdrawn. Total min charge = First month's plan fee + $10 delivery fee + $20 Prepayment fee. $20 Prepayment fee paid at sign-up and topped up automatically (if amount falls to min. $10) on recurring basis when service is used for calls outside of included value. Technician appointment required to install equipment.

Critical Information Summary:

The Critical Information Summary sets out the important information about the service you selected.

Are you an existing TPG customer?

Sign up now.

Call 1300 403 211 Let Us Contact You

Let Us Call You

Fill in your details and we will contact you with TPG Fibre To The Building offer.

Contact Details

Save on mobile, *get up to $10/mth off select mobile plans if you’re an active tpg fttb customer^..

Call 1300 720 016 or view plans online

^Excludes 12GB plan. If the associated TPG broadband broadband service is cancelled or becomes inactive (for any other reason), then the standard mobile monthly charge will apply.

Why TPG FTTB?

Watch 4k content.

You need at least 25Mbps to watch 4K content on Netflix and YouTube. With our FTTB product, you can stream 4k on multiple devices without suffering the buffer!

PERFECT FOR RENTERS

Get a flexible no lock-in contract plan. Whether you are a renter or home owner, we’ve got you covered.

AMAZING SPEED

Get 90Mbps typical evening speeds, perfect for HD and 4K streaming.

HIGH-SPEED WI-FI MODEM INCLUDED

Packed with the latest Wi-Fi 6 technology for great in-home Wi-Fi.

PHONE SERVICE

A phone service is included in all our FTTB bundles. If you want to make calls, you can Pay as You Go or choose from national and international call options.

JOIN OVER 2 MILLION CUSTOMERS

The TPG Telecom group is the second biggest fixed line broadband provider in Australia.

Important things you need to know

High-speed wi-fi modem.

• Advanced Wi-Fi 6 capable: the next generation of in-home Wi-Fi
• Plug-n-play for a hassle-free setup
• Multiple Gigabit LAN ports for wired connections to your devices
• Suitable for high-speed broadband plans
• VoIP enabled

Makes and models of modems supplied are subject to availability.

Delivery fee of $10 applies.

Where you purchase equipment from TPG as a consumer within the meaning of the Competition and Consumer Act, 2010, that Act creates certain warranties which will apply in respect of the equipment.

TPG Voice Service Call Rates

TPG defines a Local Call to be a call made to a number in the same Standard Zone Unit or an adjacent Standard Zone Unit.

^ Charged per 30 second block or part thereof

Services & Features

Tpg's range of services and features help you make the most out of your tpg voice service., call barring.

• Outgoing national long distance calls (STD)
• Outgoing calls to mobile phones
• Outgoing international calls

Activating This Service

Number Display/ Number Block

Call Waiting

Using this service, call forwarding.

• All incoming calls
• If no reply

International Rates

Check  international call rates, tpg home phone call rate calculator, important things you need to know.

For personal use by approved customers in selected areas only. Subject to service qualification check. TPG FTTB is a data and phone service. You cannot share data or call inclusions between your TPG FTTB Plan and your TPG Mobile Plan and vice versa.

Minimum monthly spend is calculated as the first month’s plan fees plus $10 modem delivery fee and $20 Prepayment. Recurring monthly plan fees for included data are charged in advance for the following billing month, 7 days before the start of the month. Calls made that are not included in your plan will be charged by deducting usage charges from your Prepayment. You will be charged for using your plan from the point of service activation at your premises.

Total minimum cost excludes any additional costs that may be incurred for non-standard connection.

FTTB Connection

A technician appointment is required to install any required FTTB equipment at your address. An FTTB ready modem (which is WiFi and VoIP enabled) will be delivered to you after purchasing this plan. You require this modem to use your FTTB and TPG Voice service. Third party modems are not supported. You may require a Network Termination Unit (NTU) with your FTTB service. If required, we’ll supply this to you without charge. The NTU remains the property of Vision Networks and should not be removed from the premises once installed. We will advise you of the date and time of the installation appointment once you have received the modem. You should receive the modem within 2-5 working days after it has been dispatched from our warehouse. You or an authorised person over 18 years of age will be required to be home on the day of installation for a technician visit. You will need to supply your own standard phone handset (approved for use in Australia) to use the TPG Voice service.

The installation of FTTB will disconnect the current copper-line telecommunications service that is connected to your premises but will not necessarily cancel any existing phone or broadband services. It is your responsibility to contact your existing service providers to ensure that unwanted services are cancelled, otherwise you may continue to be billed for them.

Where your address has multiple copper lines, the FTTB installer will confirm with you that the correct copper- line has been transitioned. Not all the devices and services currently using your copper-line phone and internet service will be able to operate over FTTB. This may include back-to-base alarms, personal response systems, fax machines, EFTPOS or your modem. Please check with your manufacturer or provider to see if the device or service is compatible with FTTB. We are responsible for your service up to the Network Boundary Point, which is your side of the Main Distribution Frame (the telecommunications frame typically located in your building's communications room/basement). You are responsible for all cabling and equipment beyond that point.

Typical Evening Speed

Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan.

Typical Evening Speed: This is the typical busy period download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period. The actual speeds you experience will vary on a number of factors such the technology used to deliver your service, interference, customer cabling and equipment, download source, quality and distance of in- building copper, the number of devices connected to your network and the content you access. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.

Voice Services

TPG Voice Service is delivered using voice over Internet Protocol (VoIP). The Voice Service supports fax to national numbers in the Telstra, Optus, AAPT and Primus PSTN network. Fax to international numbers is not reliable and VoIP based fax is not supported. The Voice Service does not support old dial up technology devices with built in modems such as EFTPOS, Back to Base Alarms and Foxtel Program purchase. These devices have been replaced by Internet Protocol (IP) enabled devices and many TPG customers are able to use EFTPOS, Back to Base alarms and Foxtel Program purchase through the internet provided that their devices are IP enabled. For further details on IP enabled devices contact your device supplier. TPG Voice Service also does not support analogue modems, Priority Assistance Scheme, calls to 19/1900, 0500 numbers and Universal International Freephone Numbers (UIFN).

The Voice Service requires a broadband connection and power to the Wi-Fi modem router supplied by TPG. If there is a broadband connection outage in your premises due to power or other faults, the Voice Service will not work and you cannot make phone calls including "000" emergency calls.

Once an FTTB plan is purchased, you cannot cancel either component (FTTB or Voice Service). Cancellation will cease both services. You cannot purchase either TPG FTTB or Voice Service as a standalone service. Your FTTB plan application will take approximately 10 working days to complete however in some cases can take up to 20 working days. Your FTTB plan application is considered complete once the service is installed at your premises.

At registration time, you can choose to port your existing number to TPG or have TPG supply a Direct Inward Dial Number (DID) for use with the Voice service. This number will be allocated to you based on the address which you provide us at the time of registration.

TPG will make use of your number as a reference point to charge for local calls. TPG will use its best endeavours to supply the Integrated Public Number Database (IPND) with your address details for the purpose of emergency services (000) calling.

M Bundle Included Calls:

Charges for calls are not included in the FTTB M Bundle. Calls will be charged on a 'pay as you go' basis, deducted from your Prepayment. See: https://www.tpg.com.au/fttb#TPG-Voice-Service-Call- Rates-fttb-ftth for pay as you go call rates. Calls to 19/1900 numbers are not supported.

L Bundle Included Calls:

FTTB L Bundle allows you to make unlimited Local Calls (excluding 13/1300 numbers), unlimited Standard National Calls to Landlines and unlimited calls to Standard Australian Mobiles. Calls to 19/1900 numbers are not supported. The 100 International Minutes per month included in the L Bundle can be used to call International Landline and Mobile destinations (excluding calls to satellite phones) listed on our International Call Rates page: https://www.tpg.com.au/international-callrates-fttb-ftth . Standard per minute rates listed on our International Call Rates page apply after the first 100 minutes of International Calls and for calls to satellite phones. Unused included minutes for international calls expire at the end of each month. Charges for calls made that are not included in the bundle (e.g. calls to 13/1300 and Directory Services) will be charged at listed TPG rates by deducting usage charges from your Prepayment.

XL Bundle Included Calls:

FTTB XL Bundle allows you to make unlimited calls to Standard Landline and Mobile numbers in 15 countries (Canada, China, France, Germany, Greece, Hong Kong, India, Malaysia, New Zealand, Singapore, South Korea, Taiwan, Thailand, United Kingdom, United States), unlimited Local Calls (excluding 13/1300 numbers), unlimited Standard National Calls to Landlines and unlimited calls to Standard Australian Mobiles. Calls to 19/1900 numbers are not supported. Standard per minute rates listed on our International Call Rates page apply for International Calls to other countries and calls to satellite phones: https://www.tpg.com.au/international-callrates-fttb-ftth . Charges for calls made that are not included in the XL Bundle (e.g. calls to 13/1300 numbers, Directory Services and satellite phones) will be charged at listed TPG rates by deducting usage charges from your Prepayment.

This service is provided on the basis that you waive your Customer Service Guarantee (CSG) in relation to the FTTB Phone. You do not have to agree to the waiver, but if you do not agree, we have the right to decline to supply the service.

All TPG services are prepaid. You must pay the monthly recurring charges in advance, 7 days before the start of the next month. In addition, you must make a prepayment for usage that is not within the included value (if any) for the plan that you have acquired (“Prepayment”). Your initial Prepayment will be $20. After registration, you may nominate how much you wish to prepay but the minimum Prepayment is $20. The Prepayment will be debited from your nominated bank account or credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your Prepayment. The top up will occur when the amount of Prepayment falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated Prepayment amount. If your usage is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card.

If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your Prepayment are unsuccessful. If you do not use the Prepayment, it will be forfeited to us when you cancel the service. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.

Extra Pricing Info

Moving home fees, change of plan fees (same location), cancellation.

^ The early termination charge is 50% of the monthly charges that would have been paid between the date of cancellation and the end of the contract period, up to a maximum of $350.

Fee for Changed or Missed Installation Appointment - FTTB

The above fee applies if you give TPG less than 3 working days notice of any change in installation appointment prior to the scheduled appointment communicated by TPG to you.

Incorrect Call out fee for TPG Onsite technician

Frequently asked questions, what is the fttb service.

Fibre to the Building (FTTB) is a high speed broadband service that is delivered using fibre optic and other network equipment that has been installed in the basement of multi-dwelling buildings. TPG makes use of existing copper wires within the building to enable communication between the customer premises and TPG’s equipment.

When is the FTTB service coming to my building?

TPG FTTB service is only available in selected buildings, click here to check if the service is available in your area and to register your interest.

How is FTTB service's reliability compared to ADSL broadband?

TPG FTTB is a more reliable service. In this service fibre optic cables are connected to the network boundary point (which is the MDF) of the customer's building.

Are the speeds provided by the FTTB service guaranteed?

Actual throughput speeds may be slower and could vary due to various factors including customer cabling and equipment, download source, and quality and distance of in-building copper. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.

What does Premises mean?

"Premises" means the location where you intend to use the service.

What Spend Management Tools does TPG offer?

For TPG Voice services, you can monitor your actual usage (in near real time), bar outbound calls of various types, and make use of other spend management tools, all via the My Account section of the TPG Website at no charge. For more information about using these tools, please contact Customer Service on 13 14 23.

What Security Tools does TPG have available?

The primary security tool TPG makes available is the facility to be able to change your password regularly and at no charge via an online system at https://www.tpg.com.au/home/myaccount . For more information about using these tools, please contact Customer Service on 13 14 23.

Availability & Ordering

Can i get tpg fttb bundle.

TPG FTTB Bundle is only available:

• In selected FTTB enabled buildings. Check for service availability at your home here .
• If you are an existing TPG Internet customer and interested in the FTTB service, please call our Customer Service on 13 14 23

Will TPG supply me with a router to work with the FTTB Bundle?

Yes, TPG FTTB plans include an FTTB ready 4 ports Wi-Fi router , a $10 delivery fee applies.

How long will the installation of my FTTB service take?

Your FTTB application takes approximately 10 working days however in some cases can take up to 20 working days.

Is a technician appointment required to install the FTTB service? Will TPG notify me of the installation date during the application process?

Yes. An onsite technician appointment will be required to install the TPG FTTB service. You will be sent an email notification confirming the installation date and timeframe. You, or an authorised representative (someone over 18), need to be at the premises for the whole appointment

What can I expect when the TPG technician visit's my premises to complete the connection?

On the date of the installation, a TPG technician will arrive at the Main Distribution Frame in the customer's building and connect the copper pair cable from the customer's side (MDF "B") to FTTB equipment (MDF "A"). TPG's technician will make sure equipment between customer's premises and FTTB head end equipment is connected correctly before the service can be marked as active. TPG's responsibility and demarcation point is the Main Distribution Frame (MDF). TPG is not responsible for the in-building cabling.

Will my TPG Voice service work when there is a power failure?

TPG Voice service requires a broadband connection and power to both the Wi-Fi modem router and the Network Termination Unit (if applicable) supplied by TPG. If there is a broadband connection outage in your premises due to power or other faults, the TPG Voice service will not work and you cannot make phone calls including "000" emergency calls.

What is the Network Boundary Point for TPG FTTB service?

TPG will supply every customer with a Wi-Fi Modem to get connected with TPG's FTTB service. Depending on your building, TPG may also supply a Network Termination Unit (NTU). Customers are required to pay a $10 standard delivery fee or they can collect the necessary equipment from TPG’s head office in North Ryde NSW.

• Open the shipping contents sent.
• Follow the TPG welcome pack with detailed plug-in instructions for the NTU (if applicable) and Wi-Fi Modem.

On the date of the installation, a TPG technician will arrive at the Main Distribution Frame in the customer's building and connect the copper pair cable from the customer's side (MDF "B") to TPG's equipment (MDF "A"). TPG's technician will make sure the supplied equipment between customer's premises and TPG's head end equipment is connected correctly before the service can be marked as active. TPG's responsibility and demarcation point is the Main Distribution Frame (MDF). TPG is not responsible for the in-building cabling.

Phone Number & Porting

I have an active phone service. can i transfer my existing phone number across.

You can port (transfer) your phone number from Telstra, Optus, AAPT, Primus or Powertel to TPG. We may not be able to port your number in all circumstances, including where you fail to provide correct account details, or as a result of contractual obligations with your existing provider. If you are porting your number to TPG inbound calling to your number will not commence until porting is complete which will take a further 1 to 5 business days.

What is a DID number?

DID stands for Direct-In-Dial. If you choose or will be given a new phone number by TPG, TPG will assign a new DID phone number to you based on the address you will have installed the FTTB service. It is in a similar format to your existing telephone number ‹10 digit number›.

Can I choose my DID phone number?

No. If you have chosen to receive or will be receiving a new number from TPG, your phone number will automatically be assigned to you based on the address provided for the installation.

Will TPG deliver the FTTB service to an existing phone wall socket in my premises?

Can i use my existing telephone handset and phone wall socket for the tpg voice service.

You can use your current telephone handset, however it will have to be plugged into the VoIP port on the supplied Wi-Fi Modem Router using a standard telephone cable.

To be able to port my number, what information do I need to provide?

You will need to provide your current Account Number provided by your current phone provider. This can be found on any bill you receive from your phone provider for your phone service. Providing an incorrect Account Number may result in delays with the porting process and lengthen the period in which you will not be able to receive any incoming phone calls.

Can I keep the phone number assigned by TPG when I no longer want to have the TPG Voice service with TPG?

You need to check with the new or gaining provider if they are able to port from TPG.

While my phone number is being ported to TPG, can I still make outgoing calls?

Yes, as soon as TPG FTTB Bundle service has been installed, you will be able to make outgoing calls from your TPG Voice service. TPG will charge you for any call usage. However, inbound calling to your number will not commence on the TPG Voice service until porting is completed which will take an additional 1 to 5 business days after your TPG FTTB service is installed.

What is TPG Voice service and how reliable is this service?

TPG Voice is delivered using Voice over Internet Protocol (VoIP). It works similar to a standard home phone. It is delivered via TPG's own network so you can expect a high quality of service and enjoy great call rates and super fast FTTB broadband on a single connection.

Once the TPG Voice service is installed, are there any services that will not work on my line?

TPG Voice does not support old dial up technology devices with built in modems such as EFTPOS, Back to Base Alarms and Foxtel Program purchase. These devices have been replaced by Internet Protocol (IP) enabled devices and many TPG customers are able to use EFTPOS, Back to Base alarms and Foxtel Program purchase through the internet provided that their devices are IP enabled. For further details on IP enabled devices contact your device supplier. TPG Voice Service also does not support analogue modems, Priority Assistance Scheme, calls to 19/1900, 0500 numbers and Universal International Freephone Numbers (UIFN).

Can I watch Foxtel if I have TPG FTTB Service?

Yes, watching regular Foxtel programs is not affected by TPG FTTB service. Regular Foxtel programs use an entirely separate connection from your FTTB or TPG Voice connection.

Does Foxtel on Demand or program purchase work with TPG FTTB service?

If you have the latest Foxtel set top box, you can purchase and download programs using the Ethernet connection in the set top box to connect via TPG FTTB. This is even better if you have TPG Unlimited FTTB plan as you do not have to worry about your Broadband monthly usage quota when you download Foxtel on Demand programs.

Once I register for FTTB Bundle, can I cancel the FTTB or TPG Voice component?

No, FTTB or TPG Voice cannot be cancelled separately. Since FTTB is a bundle plan, cancellation will cease both services.

Can I have TPG's Voice Service only (without FTTB)?

No, TPG Voice Service can only be ordered as a bundle with FTTB.

Do I need to call my current provider to cancel my existing home phone service or Internet?

Once the FTTB service has been activated, if you currently have any existing services like phone or internet at your premises, you will need to contact your current provider to have these services cancelled to ensure you do not receive any further bills. TPG recommends you check with your current phone and/or internet service provider regarding contractual commitments and termination/disconnection fees associated with your current services. TPG is not responsible for these charges. If you are also porting your existing phone number to TPG, do not cancel your phone service until the number has been ported.

Usage and Charges

How am i charged for tpg fttb bundle plans.

Monthly access charges are billed monthly in advance.

Prepayment: All TPG services are prepaid. You must pay the monthly recurring charges in advance. In addition, you must make a prepayment for usage that is not within the included value (if any) for the plan that you have acquired. Your initial prepayment will be $20. After registration, you may nominate how much you wish to prepay but the minimum prepayment is $20. The prepayment will be debited from your nominated bank account or credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment. The top up will occur when the amount of prepayment falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card. If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful. If you do not use the prepayment, it will be forfeited to us when you cancel the service. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.

Can I receive Reverse Charge Calls/Collect Calls using TPG's Voice service?

No, TPG Voice does not support the receiving of Reverse Charge Calls/Collect Calls.

Can I view my TPG Voice call usage online?

Yes. You can view your outgoing call usage online by logging into 'My Account' at www.tpg.com.au/myaccount .

Can I use TPG Voice for local calls only and choose another provider for other calls (national long distance, international, calls to mobiles)?

No. TPG Voice is a full service including line rental, local, national, international and mobile calls. Customers must not preselect to another carrier or use the TPG Voice service to make override calls on a third party network.

Will I receive paper bill?

No. You can view the current and previous bills online by logging into the My Account section on the TPG website. It's simple and secure. Select 'Your Account Statement' under 'Account Management'.

How much does it cost to make calls?

For a complete list of call rates click here .

Can I call emergency numbers with my TPG Voice Service?

Yes, with TPG Voice Service you are able to call 000. It is important to know that TPG Voice service requires a broadband connection and power to both the Wi-Fi modem router and the Network Termination Unit (if applicable) supplied by TPG. If there is a broadband connection outage in your premises due to power or other faults, the TPG Voice service will not work and you cannot make phone calls including "000" emergency calls.

How do the mobile and national call caps work?

Take advantage of some fantastic savings with our National Cap and National Mobile Cap.

National Call Cap: Charges are capped at $2 for up to the first 20 minutes per call. Per minute national call charges apply thereafter (charged per 30 seconds)

National Mobile Call Cap: Charges are capped at $2.48 for up to the first 20 minutes per call. Per minute national mobile call charges apply thereafter (charged per 30 seconds)

For example, if you make a mobile call that lasts 40 minutes, charges are: First 20 minutes ($0.39 x 20 minutes + $0.39 call connect) = $8.19 however TPG will only charge you $2.48 Next 20 minutes ($0.39 x 20 minutes) = $7.80 Total charge: $10.28

If you make a national call that lasts 7 minutes, charges are: ($0.25 x 7 minutes + $0.39 call connect) = $2.14 however TPG will only charge you $2.

Optional Services & Features

Can i keep all the same specific services and features when i change my phone company to tpg.

TPG Voice Service offers a range of free standard features e.g. call barring, call waiting, call forwarding. However there may be some specific services on your existing line that are incompatible with TPG Voice.

Click here to view the call features and service we offer.

How do I activate the standard features like call barring and call waiting?

Call Waiting feature is ready to use and do not require activation. All other standard features like call barring can be configured through the 'FTTB Phone Service Control Panel' in Your Account.

Please follow the steps below:

• Log into 'My Account' via the TPG home page www.tpg.com.au/account

Can I forward/divert calls to international numbers?

No, call forwarding to international numbers is not supported.

How is the Call Forwarding feature charged?

Standard call rates apply to forwarded calls. If you have FTTB L or XL Bundle, you can make unlimited call forwarding to Local numbers (excluding 13/1300 numbers), Standard National numbers and Australian Mobiles.

Will my phone number be listed in the directory when I port my number across from my current phone provider to TPG?

Your directory listing (if any) from your previous provider may or may not be carried across to TPG. TPG will not list your number by default, however customers may choose to list the number in the directory by logging into Your Account section after their account with TPG is active.

How do I list my TPG Voice number in the directory?

Please follow the instructions below to register your existing TPG phone number in the Directory Listing:

• Under 'Directory Listing', ensure that 'listed' is selected
• Click 'Update' at the bottom of the page

Availability for Existing Customers

I am an existing tpg adsl2+ with home phone bundle customer; can i get fttb bundle.

Please call our Customer Service on 13 14 23 to discuss your options.

I am an existing TPG FTTB Bundle customer, what should I be aware of during relocation?

We can provide TPG FTTB Bundle plans to your new location if TPG FTTB service is already available in that building. However you will be required to select a new TPG username for the FTTB service at your new location. A new phone number will also need to be allocated.

Plan Change & Relocation

We can provide TPG FTTB Bundle plans to your new location if TPG FTTB service is already available in that building. However you will be required to select a new TPG username for the FTTB service at your new location. A new phone number will also need to be allocated. 

How much does a relocation cost?

Please refer to our FTTB Additional Pricing .

Can I change my FTTB Bundle plan?

Yes. For more information please refer to our FTTB Additional Pricing .

I am an existing TPG ADSL2+ customer. Can I switch to TPG FTTB Bundle plans?

I am currently subscribed to fttb bundle plans. what if i am relocating to a location where tpg does not offer fttb service.

We may be able to offer other products that are available in your new location. Standard FTTB relocation fee applies. For more information please visit FTTB Additional Pricing .

Promo Offer Terms

6 months promo offer terms.

Discount available to approved new TPG FTTB customers (‘Eligible Customers’) signing up to the TPG FTTB Broadband Plan (‘Eligible Plan’). New connections only. Offer available until withdrawn. Discount includes $10/mth off monthly plan fees on the Eligible Plan for the first 6 months. Discount will be applied monthly to your bill and is forfeited if you cancel or change your plan within the first 6 months. After the first 6 months, your monthly plan fees will be charged at the undiscounted monthly price for your Eligible Plan. This offer is not available in conjunction with other in-market offers. Services subject to capabilities, network limitations and customer location. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer subject to change.

$195 Bonus Credit Offer Terms

Bonus credit of $195 applies to approved TPG customers (‘Eligible customers’) who sign up to TPG FTTB from 1 April 2024 to 30 June 2024. Offer may be withdrawn earlier or extended. Offer available to new TPG FTTB connections only. Bonus credit will be applied within 30 days of activation. If the service is cancelled before the full credit is used, any remaining credit balance will be forfeited. Offer is available in conjunction with other in-market offers. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer subject to change.

Terms & Conditions

Standard terms & conditions, service description and terms - fttb, service description and terms - tpg voice, fttb bundle brochure, interested give us a call or sign up online.

• Fibre Optic Broadband

• United States
• United Kingdom

76,000 Aussies ditch Telstra, TPG NBN plans: Should you join them?

Aussies are turning their back on the bigger NBN providers and changing their download speeds.

Fresh figures from the Australian Competition and Consumer Commission (ACCC) NBN Wholesale Market Indicator Report show Aussies are searching around for a better deal on their NBN plans.

According to the report, 2 of Australia's largest NBN providers, Telstra and TPG , lost 76,000 customers during the June quarter.

At the same time smaller providers Vocus (responsible for Dodo and iPrimus) and Aussie Broadband have added more than 62,000 new customers.

Aussies push for broadband plans that match their needs

Not only are consumers looking for a new provider, they are also changing the speed of their NBN plans.

The report points out that the NBN 50 speed tier is falling in popularity, with 44.2% Aussies signed up to it compared to 52% from the March 2023 quarter .

It also found that in the June 2023 quarter:

• 650,000 Aussies have changed from NBN 50 to another speed tier since the March quarter 2023
• The number of Aussies with an NBN 25 plan increased by around 200,000
• NBN 100 reached nearly 450,000 extra subscribers

Finder's tech expert Angus Kidman points out some are changing their download speeds due to higher costs.

"Broadband's essential for most of us, but when cost-of-living pains really bite, paying less is worth exploring. If you're not a heavy internet user and funds are tight, dropping a speed tier can help you save," he says.

"But remember, a big drop in speed will feel painful. Compare first - you may find you can keep your current speed while paying less."

With 55,000 premises also upgraded to higher capacity fibre to the premises (FTTP) services in the June quarter, that could likely explain people stepping up a speed tier.

FTTP is considered the fastest and most reliable NBN connection.

Should you join the 76,000 Aussies switching plans?

Like with most products, it doesn't pay to be loyal to your broadband provider.

In fact, if you've been on a plan for a while now, you should compare NBN plans and switch for potentially big savings.

If you're with one of the larger NBN sellers like Telstra, TPG or Optus, chances are you're missing out on savings offered by some smaller providers.

Finder has highlighted a few smaller providers below with NBN plans that are cheaper than the equivalent from Telstra, Optus or TPG.

Not only are these plans good value, but they offer good performance, as their typical evening speeds are the maximum available for their respective tiers.

Searching for new deals like these is likely for the growth of Australians switching plans according to ACCC commissioner Anna Brakey.

"The sustained growth of smaller broadband providers shows that there is continued demand from consumers for innovative and competitive services," Brakey says.

If you're looking for even more bang for your buck, check out the full list of cheap NBN plans .

Ask a Question

Click here to cancel reply.

You are about to post a question on finder.com.au:

• Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
• finder.com.au is a financial comparison and information service, not a bank or product provider
• We cannot provide you with personal advice or recommendations
• Your answer might already be waiting – check previous questions below to see if yours has already been asked

2 Responses

Hi I am elderly 78yrs and get muddled sometimes, I am with TPG for my mobile and IPRIMUS for internet I would like free phone calls with mobile and unlimited internet could I roll these together with one provider and if so who would be the best for me, the trouble is I keep forgetting passwords and this would be one less.

Hi Joan, Both TPG and iPrimus offer the chance to bundle mobile and internet together, so you could go with one of your existing providers if you wanted to have your mobile and internet together. Other providers that allow you to bundle mobile an internet together include Aussie Broadband, Australia Post Broadband, Flip, MATE, Spintel, Superloop, Telechoice, Vodafone and Westnet. You would have to check with the providers to see if both their phone and internet plans meet your needs before signing up for both though. Hope this helps.

Latest headlines

• HECS-HELP hell: Your uni debt could jump by $900+ by July
• Ordinals and runes – the new crypto craze?
• Earn up to $1,297 by investing some of your savings | Dollar Saver tip #79
• Why are there millions of dodgy cars on Australian roads?
• Shady shoppers: Petty crime escalates as Australians hit hard by cost of living crisis

Get exclusive money-saving offers and guides

Straight to your inbox

How likely would you be to recommend finder to a friend or colleague?

Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.

Important information about this website

Advertiser disclosure.

finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles

We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.

Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.

How we make money

We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.

Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.

Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money .

Sorting and Ranking Products

When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.

Terms of Service and Privacy Policy

Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.

The News Of Tomorrow, Today

Subscribe to our newsletter!

Now you can get the top stories from Gizmodo delivered to your inbox. Enter your email below.

By subscribing you agree to our  Terms of Use  and  Privacy Policy.

By subscribing you agree to our Terms of Use and Privacy Policy.

NBN Co Wants to Turn Your NBN 100 Plan into NBN 500

Holy heck, yes please .

The company, which manages the NBN, says that it will only work on homes with HFC or are fitted with fibre (FTTP), which makes sense given that NBN 250 and NBN 1000 plans are currently only available to such eligible addresses – 500Mbps is a bit difficult for copper-heavy homes serviced by FTTC and FTTN to handle. Don’t fret, though – you may be eligible to upgrade your home internet to access these speeds (and NBN Co is looking to relax the requirements for the upgrade).

500mbps NBN: What’s actually changing under this proposal?

To underscore how big a jump from 100Mbps to 500Mbps would be for you, on a standard ‘Home Fast’ NBN 100 plan, the company used a Fortnite patch as an example – about 25GB. At current speeds, this would take around 36 minutes to apply. On the proposed speeds, it could be installed in as quick as seven minutes – or even down to five minutes on faster-proposed plan changes.

Within the same proposal, the company said that it wants to increase the speed of its ‘Home Superfast’ 250/25 (download/upload) plan to up to 750/50 speeds, and increase ‘Home Ultrafast’ 500-1000/50 plan to 750-1000/50-100.

“The average household now consumes 443 gigabytes per month across 22 internet-connected devices. We predict that average will grow to 33 connected devices by 2026 and 40 by the end of the decade,” Chief Customer Officer at NBN Co Anna Perrin said.

“Yet despite this explosion in data usage, many customers have remained on the same broadband plan for years. Our network monitoring suggests that some customers are potentially hitting their maximum speed on a regular basis. These customers may enjoy a better internet experience on a faster speed tier.”

Naturally, these changes would come in to accommodate modern internet usage. Our engagement with media, be it news, streaming, gaming, social media, or broadly anything entertainment-wise, is quite dependent on our internet access – and that’s without considering the needs we have for online access when we’re working from home.

The company estimates that nine million homes would see the benefit of the upgraded speed tiers by December 2024 and potentially up to 10.2 million by December 2025.

What do retailers think?

NBN Co wants to increase the faster speeds within the next year. An industry consultation paper has been released, with the company seeking retailer input (for example, from the likes of Telstra and TPG). The consultation paper closed earlier this month.

“At Aussie we’re incredibly proud of the great investments in our retail network to improve the experience for customers adopting FTTP, and NBN Co’s announcement has made that early investment all the more essential as Australians take the next step into a high-speed future. It’s essential, however, that these announcements are paired with more investment in fixed broadband for regional Australians so the digital inclusion gap isn’t widened further,” Aussie Broadband Group managing director Phillip Britt said in a statement.

“While Aussie has a very strong share of the Fibre Connect market we still need to understand what impacts this will have for competition. By switching customers over at the wholesale level, smaller RSPs may miss out on the opportunity to compete for those customers which could harm retail-side innovation in the Australian broadband market.”

That’s actually a really good point – switching from 100Mbps to 500Mbps is a huge jump, and what we’re talking about here is a complete shakeup of the speed packages NBN offers, not the addition of speed packages that retailers like Aussie can offer. As far as competition goes, though, it just bumps up the speed of a product, while not providing any further plan opportunities for competition.

TPG Telecom has also weighed in with a statement. “Enabling faster download speeds for NBN customers is a positive opportunity for those who can access it. However, we must not overlook customers who cannot afford pricier, high-speed NBN plans, or the associated costs of upgrading equipment to take full advantage of these new speeds,” a TPG Telecom spokesperson said. “If NBN was genuine about addressing affordability and high-speed access for all Australians, it would extend these benefits to the 70 per cent of NBN customers on its entry-level 12, 25, and 50Mbps plans. In this cost-of-living crisis, it would be disappointing if only those with the financial means to access high-speed NBN plans reaped the benefits of these upgrades.”

Optus has also provided Gizmodo Australia with a statement. “We welcome NBN’s move to improve customers’ access to higher speeds,” Optus vice president of government and regulatory affairs Andrew Sheridan said. “This proposal is something Optus has long called for and is consistent with our focus on improving the connectivity experience for all Australians in this rapidly evolving digital world. We look forward to working with the NBN to understand how these higher speed tiers can be delivered to all households.”

And finally, Telstra has also weighed in with a comment. “We are always supportive of any initiative that provides an improved experience for our customers. We look forward to further discussions with NBN Co during the consultation period as we assess the impact on Telstra and our customers,” a Telstra spokesperson said.

Image: NBN Co

The Cheapest NBN 50 Plans

It’s the most popular NBN speed in Australia for a reason. Here are the cheapest plans available.

Charita Davis

• Home Wireless Broadband
• 5G Home Broadband
• Fibre to the Building Bundle
• Gaming with TPG
• NBN Broadband Bundle
• Mobile Plans
• Fibre1000 + BizPhone
• Wavelength Services
• Fibre1000 + ISDN/SIP
• Ten Gigabit Adelaide Services
• Inbound Voice
• ISDN PRI and PSTN
• Private Cloud
• National AWS Connect
• Co-Location
• Post Office
• TPG Community

Get online support

• Broadband & Home Phone
• Broadband Internet

How to Change NBN Plan Online via TPG My Account

• Subscribe to RSS Feed
• Mark Topic as New
• Mark Topic as Read
• Float this Topic for Current User
• Printer Friendly Page

• Mark as New
• Report Inappropriate Content

• All forum topics
• Previous Topic

• « Previous
• Next »

We've detected unusual activity from your computer network

To continue, please click the box below to let us know you're not a robot.

Why did this happen?

Please make sure your browser supports JavaScript and cookies and that you are not blocking them from loading. For more information you can review our Terms of Service and Cookie Policy .

For inquiries related to this message please contact our support team and provide the reference ID below.