tpg business plan nbn

Business NBN plans

Whether you’re a sole trader or a small business, we’ve compared business nbn plans from 17 providers in australia to get you sorted..

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In this guide

How do I compare NBN business plans?

What is the best nbn speed for your business, who are the business nbn providers in australia, frequently asked questions.

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There are 2 main things to consider when comparing NBN business plans:

When deciding which NBN speed to sign up to, consider the size of your company and how intensive the work you'll be doing online is. The more you need the internet for conducting video calls or downloading and uploading large files, the faster the speed you'll need.

The main difference between a business and residential NBN plan is the amount of extra support you have access to. There are other features like 4G back-up modems and static IPs as well, so consider what plan features you're after that will be beneficial for your company.

• Good to know: To sign up for a business NBN plan, you'll need a valid Australian Business Number (ABN).

What are the main features of a business internet plan?

Business internet plan features vary by provider, but in general, you can find the following features:

Normally, you get a new IP address every time you connect to the network, but a static IP stays the same. Most providers include it for free on business internet plans.

• Why this matters: Static IPs are vital for hosting a website internally or if you have workers accessing your network remotely (via VPN and so on).

Extra support and priority

Business plans usually include extra support in the form of a 24/7 call line or dedicated account manager.

• Why this matters: Support for residential plans can leave you in a call queue for ages. Priority support means your problem can be solved faster so you can get back online and back to business quicker.

Enhanced Service Level Agreement (eSLA)

Providers with eSLAs purchase extra support from NBN Co itself and pass that extra service on to you.

eSLAs specify a time frame and method for problems to be resolved as well as what happens if your service falls short. Residential plans don't have these.

• Why this matters: eSLAs help ensure your business will be back up and running quickly after a problem.

"I was comparing business broadband against retail plans recently. The main thing I liked was access to a higher upload speed. You can also get better Service Level Agreements that give you access to better support. It's a nice option to have."

You'll have different speed requirements depending on the size of your company and how much you'll be using the internet.

Where a regular Australian can get away with using NBN 50 for personal use, small businesses may prefer to use NBN 100 to ensure they're getting fast enough speeds.

NBN 50 - Best for sole traders

• Maximum download speeds : 50Mbps
• Maximum upload speeds : 20Mbps
• Team size : 1 person

According to the ACCC, the NBN 50 speed tier is the most popular in Australia for personal use. Its download speeds are fast enough to handle video conferencing and with enough upload speed to use cloud storage like Google Drive or Dropbox without too much hassle.

NBN 100 - Best for small business

• Maximum download speeds : 100Mbps
• Maximum upload speeds : 40Mbps
• Team size : 3–5 people

The NBN 100 speed tier is typically a great fit for families of 4+ people and that extends to small business users.

However, if your business requires regular video conferencing or uploads a lot of data, pay attention to upload speeds when comparing plans. NBN 100 plans can come with either 20Mbps or 40Mbps upload speeds.

A NBN 100/40 plan may cost you a bit more, but can come in very handy if multiple people are in Zoom meetings at the same time.

NBN 250 - Best for small businesses with heavy usage

• Maximum download speeds : 250Mbps
• Maximum upload speeds : 25Mbps
• Team size : 5–7 people

More people means less bandwidth to share. On a 250Mbps plan, you should be able to download large files simultaneously and have no issues with video conferencing.

The only limiting factor is your connection type. Your business will need to be connected to the NBN via FTTP or HFC , which is not the case in all parts of Australia.

NBN 1000 - Best for large teams

• Maximum download speeds : 1000Mbps
• Maximum upload speeds : 50Mbps
• Team size : 25–30

NBN 1000 is the fastest NBN speed you can get in Australia, but it is also limited to businesses with either an FTTP or some HFC connections.

On an NBN 1000 plan, large teams of up to 30 people should be able to collaborate, download and upload files without any problems.

Keep in mind:

• Some providers like Aussie Broadband offer plans with customised speeds that sit outside of the regular speed tiers. For example, Aussie's Pro NBN plan has maximum download speeds of 500Mbps and maximum upload speeds of 200Mbps.
• If your company has more than 30 employees, it may be best to contact your provider about an NBN enterprise plan.

Business mobile broadband plans

A business mobile broadband plan could be the right fit for sole traders, remote workers or anyone who needs to be able to access the internet on the go in different settings.

The following are some of the benefits of a business mobile broadband plan compared to an NBN plan:

• 5G access. 5G may be able to provide speeds faster than what you can get via NBN.
• Portability. Because it's not a fixed connection, you could run your business from the beach, cafe or remote site. Plus a variety of modems will fit in your pocket or work bag.
• Data sharing. Compared to a residential mobile broadband plan, some providers offer data sharing for businesses. This means you can share your data with other members of the team.

But there are also a few cons:

• Limited 5G network. 5G is still being rolled out and isn't as widely available as 4G. It works best in major cities.
• Less data. Some mobile broadband plans come with less data than an NBN plan and for a higher price.
• Device repayments. While not overly expensive month-to-month, the device repayment for a mobile broadband modem can be an additional cost to pay over a 12-, 24- or 36-month repayment period.

We compare business internet plans from 17 providers. Here's what's on offer from some of the best-known providers.

Telstra business NBN plans

Like its residential plans, Telstra's business NBN plans come at a premium. It offers NBN 50 and NBN 100 plans. You get the following:

• 4G mobile broadband backup. If the NBN goes down, your Telstra Smart Modem will automatically switch over to the Telstra 4G network to keep you connected. Unlike a regular Telstra home internet plan , you'll get full 4G speeds instead of being capped at 25/5Mbps.
• Dedicated NBN connection manager. When you sign up with Telstra, you'll have a connection manager to work with for a pre-connection assessment, updates on your order and a post-connection check-in.
• Included calls. You get unlimited calls to standard landlines and mobiles in Australia.
• 24/7 NBN Business tech support. It's what it says on the tin - Telstra has tech support available at all hours of the day for its business plans, as well as assistance in the My Telstra app.

Without any promotional discounts, Telstra business NBN plans come out to be about $25-$30 more expensive than the average business plan on Finder.

TPG NBN business plans

TPG sells business NBN bundles to small companies. It offers speeds of NBN 50, 100, 250 and 1000Mbps, all of which come with a static IP. You also get the following:

• Unlimited data plan. All plans come with unlimited data.
• 4G backup include: This can be useful during an NBN outage.
• Dedicated business support. TPG has a dedicated support team for small office and business customers to better support you with your business-related enquiries.

In terms of price, TPG's unlimited data business NBN plans are slightly above the average, being around $3-$5 a month more expensive.

Keep in mind, you will need to call TPG's customer support team to sign up to these plans.

Optus NBN business plans

Optus NBN plans for business are in line with the average cost of business NBN plans on Finder.

You won't get a static IP by default, but you may be able to add one for $10 a month. Static IPs are not available to customers who use the Optus Cable Broadband network.

Its other business-focused features include the following:

• Ultra Wi-Fi modem. Free when you stay connected for 36 months.
• 24/7 online support. As an Optus customer, you can get support 24/7 using the online chat feature with business customers getting priority.

iiNet NBN business plans

iiNet has 2 options for business internet plans: NBN 50 and NBN 100. Depending on whether you want unlimited data or not, its plans could be considered affordable. Its NBN 50 unlimited data plan is around $6 cheaper than the average business plan on Finder, while the NBN 100 plan is in line with the average.

• Priority support. Business plans come with a priority support number that they can call at any time to get help with their issues and concerns.
• Call inclusions. You get a phone line with pay-as-you-go calls by default, unlimited calls to Australian numbers for $10 extra monthly or unlimited calls to landlines in 20 countries for a further $10 a month.

Aussie Broadband business internet plans

Aussie Broadband's award-winning customer support team could be just who you want to manage your business's internet affairs.

• Higher speed options. Business customers can access Aussie Broadband's special NBN 500 plans or even NBN 1000.
• Priority service. Support tickets get priority handling by Aussie Broadband's business support team.
• Bronze. Best effort uptime, 12-hour response time eSLA and 24/7 Australian support.
• Silver. 99% uptime guarantee, 8-hour response time eSLA and 24/7 Australian support.
• Gold. 99.95% uptime guarantee, 4-hour response time eSLA and 24/7 Australian support.

In terms of the base plan prices, its NBN 25 and 50 plans are cheaper than the average on Finder, while its NBN 100 plan is in line with the average. Its NBN 250 plan is $50 more expensive than the average business plan on Finder, but you do get a higher upload speed than most NBN 250 plans. It is one of only 2 providers to offer a 500Mbps typical business hours speed, which might help if you require more speed than NBN 250, but don't need NBN 1000, especially as that latter plan is just over $200 a month more expensive than the average. Keep in mind though Aussie Broadband's NBN 1000 business plan offers the highest average upload speed of all providers (around 8 times faster), so this is something to consider if very fast upload speeds are required for your business.

How much does business NBN cost?

Business NBN plans on Finder start from $59 per month but can go all the way up to over $400 per month, depending on what speed you're after.

Business NBN plans tend to be more expensive than residential plans. The difference is less notable on the lower speed tiers from NBN 12 to 100, with the average business plans being $6–$13 more expensive. On an NBN 250 or 1000 plan, the difference is much greater being between about $35–$70 more expensive on average.

Note: Differences are based on the average cost of residential and business plans we compare on Finder.

Can I get a business internet plan for my home?

Yes, if you have your own business and you work from home, you can sign up for a business NBN plan. You'll just need to provide your ABN.

Are NBN business plans faster than residential plans?

Technically, no. NBN business plans offer the same speed and performance as residential NBN plans. On a network level, everything is the same – NBN Co doesn't distinguish between the two.

However, typical download speeds could be faster on business internet plans than on residential plans but this varies by provider.

The main difference is that retailers offer business NBN customers extra features like a static IP and priority service and service guarantees they don't offer to residential customers.

What is the difference between a business NBN plan and a business NBN enterprise Ethernet plan?

An NBN enterprise Ethernet plan is designed for larger businesses or those that require up to 1000Mbps upload and download speeds. A business NBN plan, on the other hand, is much more like a residential NBN plan in terms of speed tiers and performance, but with extra features and support.

How fast is business NBN fibre?

It depends on what speed business NBN plan you choose as to how fast it is, but you can achieve up to 1000Mbps download speeds.

Mark Neilsen

Mark Neilsen is a writer at Finder, specialising in streaming, broadband and mobile. He looks for deals on all those services and keeps you abreast of any changes to see what's worth it for you. He has over 20 years' experience in print and digital media and while at Finder, Mark’s expertise has been featured in Yahoo Finance, The New Daily, Ad News, Tech Guide and news.com.au. In his time at Finder he has done over 300 articles on streaming, mobile and broadband. In his time away from Finder he is trying to get through the watchlists of the 11 streaming services he is currently subscribed to. See full bio

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2 Responses

we run a small business from home, we already have the NBN box & everything but I want to know who is the best for Value & we want to keep our home number & fax number (for the business) but we also want our mobiles & Ipad & my kids phones (limited for the kids) all on the same plan. does anyone do that?

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Home » Internet

TPG business NBN plans review

TPG business NBN plans are only offered on a few key speed tiers but they do include some extras worth considering.

TPG business internet ticks most of the right boxes when it comes to NBN speed tier choices, even if it starts with the bare-bolts NBN 12 and skips over the more versatile entry-level NBN 25. This means TPG’s business NBN plans are relegated to NBN 12, NBN 50 and NBN 100 speed tiers only, which may be only fast enough for smaller businesses.

Note that TPG offers multiple versions of each plan per speed tier, wherein you can opt for an 18-month contract and a cheaper $30 upfront fee for a PAYG landline phone service and NBN modem . Alternatively, go month-to-month for the same monthly fee but a steeper $129.95 upfront cost. You can also opt to pay more to bundle local and national phone calls (but no mobile numbers).

TPG business NBN plans value for money

A handful of contracted or no-contract options on a few speed tiers, albeit without the best pricing.

It wasn’t so long ago that TPG was offering a truly bare-bolts NBN 12 plan with 100GB of data but that’s been replaced with an unlimited-data variant. Still, we wouldn’t recommend that for any business unless they have the most basic of internet needs.

If that is your business, though, the true bare-bolts plan is the TPG NBN 12 Unlimited Plan, which has 12Mbps self-reported typical and comes with unlimited data. (Note that speeds for all TPG business NBN plans are confirmed post-activation for FTTB, FTTN and FTTC businesses).

In terms of the business NBN plans in our comparison engine, TPG is peerless with no competition for this speed tier.

From here, TPG strangely skips the NBN 25 speed tier and opts, instead, to offer plans in the most popular NBN 50 field. The NBN 50 XL Business Bundle comes with 50Mbps self-reported typical business hours download speeds.

In our comparison engine, there are cheaper alternatives from More Telecom, Aussie Broadband, Optus, iiNet , Vodafone and Exetel, granted not all of these providers offer an NBN modem and PAYG phone service. For comparison, check out the daily updating list of popular business NBN 50 plans below.

Finally, TPG’s NBN 100 XL Business Bundle has four variants, all of which have respectable 90Mbps business-hours download speeds and are inclusive of a landline phone service as well as an NBN modem.

Optus, Vodafone, More Telecom, Aussie Broadband and Exetel offer more competitive pricing and faster download speeds (except for Vodafone, which offers the same 90Mbps) as far as our the business plans in our comparison engine go. You should expect to see some or all of these alternatives in the daily updating list of popular business NBN 100 plans below.

Want to know which NBN providers scored top marks in our analysis? Follow the link below to find the best providers for value, speed and support in Australia. 

Residential NBN plans are advertised in terms of a provider’s self-reported typical evening download speeds, whereas business NBN plans are marketed with a provider’s self-reported typical business-hours download speeds. While these speeds are increasingly the same, the time of day is different. For residential plans, the evening speeds relate to between 7:00pm and 11:00pm nightly, whereas business hours are 9:00am to 5:00pm, Monday to Friday.

The other thing to note is sometimes the NBN technology type that services your business address may impact your potential to reach the advertised speeds. Telstra, for instance, estimates expected download and upload speeds to your inputted business address prior to sign-up, whereas iiNet confirms Fibre-to-the-Building, Fibre-to-the-Curb and Fibre-to-the-Node speeds, but only once a connection is active.

• TPG vs iiNet: NBN plans compared

TPG non-NBN business internet

TPG has other business internet plans, including NBN Enterprise Ethernet for large business and government organisations. Outside of NBN services, TPG also offers business customers fibre internet plans built on 250Mbps, 400Mbps and 1000Mbps packages. For businesses that want to go all out, TPG Dark Fibre can reach speeds of up to 10Gbps.

For other business-focused data services, TPG also offers e-Line, e-LAN, IP VPN and Wavelength. There are also SIP Voice, Inbound Voice, ISDN PRI and BRI as well as BizPhone products for businesses seeking bolstered landline phone support. TPG also offers several cloud services.

TPG business NBN features and perks

Whichever version of a TPG business NBN plan you buy per speed tier, you’ll get a few key inclusions. For starters, there’s a preconfigured NBN modem—either the TP-Link Archer VR1600v modem-router, Huawei HG658 modem-router or Huawei HG659 modem-router —which stops you from having to source your own and streamlines tech support if things go wrong. TPG business NBN plans also come with a static IP address , which is a great included extra for businesses that want to take advantage of virtual private network (VPN) connections , remote access configurations, server hosting and, compared to typical dynamic IP addresses, more reliable communication.

For the cheaper plan options per speed tier, you’ll also get a PAYG landline phone service, which can be upgraded to include unlimited calls to local and standard calls to national numbers. You can also pay extra to have this phone service include unlimited calls to Australian mobile numbers.

TPG business NBN customer support

If you follow the information in the critical information summary, you may be led down the garden path for attempting to contact TPG support via non-business ways. This means you’re competing with residential users seeking support via shared contact touchstones. You can reach TPG business support via phone by dialling 13 42 02 and following the prompts, which is available Monday to Friday, 9:00am to 6:00pm based on Sydney local times.

Alternatively, you can email customer service at [email protected] for basic enquiries or via the [email protected] email address for tech support, but these are not business-specific email addresses. TPG can also be reached via social media on Twitter or Facebook, plus there’s also a forum for self-paced troubleshooting.

How to sign up for TPG NBN business plans

Click the ‘Go’ button next to the TPG business NBN plan you like the look of from the list below. You should now be on the business portion of the TPG website. Enter your address at the top of the page to confirm TPG services your area, then select your address from the dropdown menu. Confirm the correct selections for plan type, contract length and the specific plan, then follow the prompts after hitting the ‘Buy now’ button at the bottom of the page.

TPG NBN business plans

Below is a list of all of TPG’s business NBN plans.

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