How to make a business plan

Strategic planning in Miro

Table of Contents

How to make a good business plan: step-by-step guide.

A business plan is a strategic roadmap used to navigate the challenging journey of entrepreneurship. It's the foundation upon which you build a successful business.

A well-crafted business plan can help you define your vision, clarify your goals, and identify potential problems before they arise.

But where do you start? How do you create a business plan that sets you up for success?

This article will explore the step-by-step process of creating a comprehensive business plan.

What is a business plan?

A business plan is a formal document that outlines a business's objectives, strategies, and operational procedures. It typically includes the following information about a company:

Products or services

Target market

Competitors

Marketing and sales strategies

Financial plan

Management team

A business plan serves as a roadmap for a company's success and provides a blueprint for its growth and development. It helps entrepreneurs and business owners organize their ideas, evaluate the feasibility, and identify potential challenges and opportunities.

As well as serving as a guide for business owners, a business plan can attract investors and secure funding. It demonstrates the company's understanding of the market, its ability to generate revenue and profits, and its strategy for managing risks and achieving success.

Business plan vs. business model canvas

A business plan may seem similar to a business model canvas, but each document serves a different purpose.

A business model canvas is a high-level overview that helps entrepreneurs and business owners quickly test and iterate their ideas. It is often a one-page document that briefly outlines the following:

Key partnerships

Key activities

Key propositions

Customer relationships

Customer segments

Key resources

Cost structure

Revenue streams

On the other hand, a Business Plan Template provides a more in-depth analysis of a company's strategy and operations. It is typically a lengthy document and requires significant time and effort to develop.

A business model shouldn’t replace a business plan, and vice versa. Business owners should lay the foundations and visually capture the most important information with a Business Model Canvas Template . Because this is a fast and efficient way to communicate a business idea, a business model canvas is a good starting point before developing a more comprehensive business plan.

A business plan can aim to secure funding from investors or lenders, while a business model canvas communicates a business idea to potential customers or partners.

Why is a business plan important?

A business plan is crucial for any entrepreneur or business owner wanting to increase their chances of success.

Here are some of the many benefits of having a thorough business plan.

Helps to define the business goals and objectives

A business plan encourages you to think critically about your goals and objectives. Doing so lets you clearly understand what you want to achieve and how you plan to get there.

A well-defined set of goals, objectives, and key results also provides a sense of direction and purpose, which helps keep business owners focused and motivated.

Guides decision-making

A business plan requires you to consider different scenarios and potential problems that may arise in your business. This awareness allows you to devise strategies to deal with these issues and avoid pitfalls.

With a clear plan, entrepreneurs can make informed decisions aligning with their overall business goals and objectives. This helps reduce the risk of making costly mistakes and ensures they make decisions with long-term success in mind.

Attracts investors and secures funding

Investors and lenders often require a business plan before considering investing in your business. A document that outlines the company's goals, objectives, and financial forecasts can help instill confidence in potential investors and lenders.

A well-written business plan demonstrates that you have thoroughly thought through your business idea and have a solid plan for success.

Identifies potential challenges and risks

A business plan requires entrepreneurs to consider potential challenges and risks that could impact their business. For example:

Is there enough demand for my product or service?

Will I have enough capital to start my business?

Is the market oversaturated with too many competitors?

What will happen if my marketing strategy is ineffective?

By identifying these potential challenges, entrepreneurs can develop strategies to mitigate risks and overcome challenges. This can reduce the likelihood of costly mistakes and ensure the business is well-positioned to take on any challenges.

Provides a basis for measuring success

A business plan serves as a framework for measuring success by providing clear goals and financial projections . Entrepreneurs can regularly refer to the original business plan as a benchmark to measure progress. By comparing the current business position to initial forecasts, business owners can answer questions such as:

Are we where we want to be at this point?

Did we achieve our goals?

If not, why not, and what do we need to do?

After assessing whether the business is meeting its objectives or falling short, business owners can adjust their strategies as needed.

How to make a business plan step by step

The steps below will guide you through the process of creating a business plan and what key components you need to include.

1. Create an executive summary

Start with a brief overview of your entire plan. The executive summary should cover your business plan's main points and key takeaways.

Keep your executive summary concise and clear with the Executive Summary Template . The simple design helps readers understand the crux of your business plan without reading the entire document.

2. Write your company description

Provide a detailed explanation of your company. Include information on what your company does, the mission statement, and your vision for the future.

Provide additional background information on the history of your company, the founders, and any notable achievements or milestones.

3. Conduct a market analysis

Conduct an in-depth analysis of your industry, competitors, and target market. This is best done with a SWOT analysis to identify your strengths, weaknesses, opportunities, and threats. Next, identify your target market's needs, demographics, and behaviors.

Use the Competitive Analysis Template to brainstorm answers to simple questions like:

What does the current market look like?

Who are your competitors?

What are they offering?

What will give you a competitive advantage?

Who is your target market?

What are they looking for and why?

How will your product or service satisfy a need?

These questions should give you valuable insights into the current market and where your business stands.

4. Describe your products and services

Provide detailed information about your products and services. This includes pricing information, product features, and any unique selling points.

Use the Product/Market Fit Template to explain how your products meet the needs of your target market. Describe what sets them apart from the competition.

5. Design a marketing and sales strategy

Outline how you plan to promote and sell your products. Your marketing strategy and sales strategy should include information about your:

Pricing strategy

Advertising and promotional tactics

Sales channels

The Go to Market Strategy Template is a great way to visually map how you plan to launch your product or service in a new or existing market.

6. Determine budget and financial projections

Document detailed information on your business’ finances. Describe the current financial position of the company and how you expect the finances to play out.

Some details to include in this section are:

Startup costs

Revenue projections

Profit and loss statement

Funding you have received or plan to receive

Strategy for raising funds

7. Set the organization and management structure

Define how your company is structured and who will be responsible for each aspect of the business. Use the Business Organizational Chart Template to visually map the company’s teams, roles, and hierarchy.

As well as the organization and management structure, discuss the legal structure of your business. Clarify whether your business is a corporation, partnership, sole proprietorship, or LLC.

8. Make an action plan

At this point in your business plan, you’ve described what you’re aiming for. But how are you going to get there? The Action Plan Template describes the following steps to move your business plan forward. Outline the next steps you plan to take to bring your business plan to fruition.

Types of business plans

Several types of business plans cater to different purposes and stages of a company's lifecycle. Here are some of the most common types of business plans.

Startup business plan

A startup business plan is typically an entrepreneur's first business plan. This document helps entrepreneurs articulate their business idea when starting a new business.

Not sure how to make a business plan for a startup? It’s pretty similar to a regular business plan, except the primary purpose of a startup business plan is to convince investors to provide funding for the business. A startup business plan also outlines the potential target market, product/service offering, marketing plan, and financial projections.

Strategic business plan

A strategic business plan is a long-term plan that outlines a company's overall strategy, objectives, and tactics. This type of strategic plan focuses on the big picture and helps business owners set goals and priorities and measure progress.

The primary purpose of a strategic business plan is to provide direction and guidance to the company's management team and stakeholders. The plan typically covers a period of three to five years.

Operational business plan

An operational business plan is a detailed document that outlines the day-to-day operations of a business. It focuses on the specific activities and processes required to run the business, such as:

Organizational structure

Staffing plan

Production plan

Quality control

Inventory management

Supply chain

The primary purpose of an operational business plan is to ensure that the business runs efficiently and effectively. It helps business owners manage their resources, track their performance, and identify areas for improvement.

Growth-business plan

A growth-business plan is a strategic plan that outlines how a company plans to expand its business. It helps business owners identify new market opportunities and increase revenue and profitability. The primary purpose of a growth-business plan is to provide a roadmap for the company's expansion and growth.

The 3 Horizons of Growth Template is a great tool to identify new areas of growth. This framework categorizes growth opportunities into three categories: Horizon 1 (core business), Horizon 2 (emerging business), and Horizon 3 (potential business).

One-page business plan

A one-page business plan is a condensed version of a full business plan that focuses on the most critical aspects of a business. It’s a great tool for entrepreneurs who want to quickly communicate their business idea to potential investors, partners, or employees.

A one-page business plan typically includes sections such as business concept, value proposition, revenue streams, and cost structure.

Best practices for how to make a good business plan

Here are some additional tips for creating a business plan:

Use a template

A template can help you organize your thoughts and effectively communicate your business ideas and strategies. Starting with a template can also save you time and effort when formatting your plan.

Miro’s extensive library of customizable templates includes all the necessary sections for a comprehensive business plan. With our templates, you can confidently present your business plans to stakeholders and investors.

Be practical

Avoid overestimating revenue projections or underestimating expenses. Your business plan should be grounded in practical realities like your budget, resources, and capabilities.

Be specific

Provide as much detail as possible in your business plan. A specific plan is easier to execute because it provides clear guidance on what needs to be done and how. Without specific details, your plan may be too broad or vague, making it difficult to know where to start or how to measure success.

Be thorough with your research

Conduct thorough research to fully understand the market, your competitors, and your target audience . By conducting thorough research, you can identify potential risks and challenges your business may face and develop strategies to mitigate them.

Get input from others

It can be easy to become overly focused on your vision and ideas, leading to tunnel vision and a lack of objectivity. By seeking input from others, you can identify potential opportunities you may have overlooked.

Review and revise regularly

A business plan is a living document. You should update it regularly to reflect market, industry, and business changes. Set aside time for regular reviews and revisions to ensure your plan remains relevant and effective.

Create a winning business plan to chart your path to success

Starting or growing a business can be challenging, but it doesn't have to be. Whether you're a seasoned entrepreneur or just starting, a well-written business plan can make or break your business’ success.

The purpose of a business plan is more than just to secure funding and attract investors. It also serves as a roadmap for achieving your business goals and realizing your vision. With the right mindset, tools, and strategies, you can develop a visually appealing, persuasive business plan.

Ready to make an effective business plan that works for you? Check out our library of ready-made strategy and planning templates and chart your path to success.

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How to Start a Graphic Design Business in 10 Steps

Profile Image:Preston Lee

BIG NEWS! We just released The Freelance Files , a collection of professional done-for-you email scripts, contracts, invoices, and more for smarter freelancing. The first 50 customers, save 50% with this link .

1. Find your first graphic design clients

2. set your pricing, 3. name your graphic design business, 4. build a basic website, 5. develop a simple business plan, 6. communicate with your clients, 7. deliver high-quality projects on-time, 8. write and send professional invoices, 9. collect payments from your design clients, 10. ask for referrals, repeat steps 5-10 regularly in order to grow.

Starting a graphic design business can be an exhilarating and exciting adventure whether you’re hoping to work for yourself full-time or just make a little extra money from an on-the-side design business.

And it’s pretty straightforward too if you’re willing to put in the work.

I’ve coached thousands of graphic designers over the last 10+ years through this blog , our podcast , and our mastermind group . So in this article, I’ll take everything I’ve learned after a decade of coaching to help you know exactly what to do to start a graphic design business . I’ve broken the process into 10 steps, which you’ll find below.

  • Always start with finding clients—never anything else.
  • Develop a solid business plan that includes your pricing structure, marketing strategy, and financial projections.
  • Build a strong online presence and create a professional portfolio that showcases your skills and expertise.
  • Establish relationships with other designers, freelancers, and industry professionals to build a strong network and generate referrals.
  • Focus on providing exceptional customer service and building positive relationships with clients to ensure repeat business and ongoing success.

How to start a graphic design business - designer at computer

You might find it surprising, but my first step is to secure design clients.

What about crafting your portfolio, deciding on a business name, or obtaining a business license, you might ask?

Indeed, these elements are crucial.

However, I’ve observed many designers get lost in these preliminary tasks and burn out before they even engage with potential clients. Initiating a graphic design venture can become daunting if you start with the minutiae of business operations.

Therefore, we’ll kick off your design business on a positive note by securing your initial design clients. Once you have a few clients ready to compensate you for your work, you’ll be amazed at the surge of excitement, energy, and drive within you.

With this newfound momentum, you’ll find yourself well-equipped to address the remaining tasks.

Therefore, goal #1: find graphic design clients .

Where do you find graphic design clients?

If you’re a beginner at small business, you might be asking yourself: Where can I even begin to find my first design clients?

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Lucky for you, finding graphic design clients has literally never been easier. There are hundreds of freelance job sites around the web to help you find exactly the kinds of clients you’re looking for.

For example, sites like Fiverr offer a huge marketplace of entry-level clients that can get you started when learning how to start a graphic design business. These most likely aren’t the kinds of clients you want to work with forever (although some may be), but they’re a great way to get some experience, a few portfolio pieces, some cash, and some confidence.

You can also find some nice entry-level work on sites like Upwork . Upwork is one of the most popular freelance marketplaces in the world and you’ll find access to thousands of graphic design jobs there.

To take action: here are 2 of our favorite sites to find design clients fast:

SolidGigs’ team of fellow freelancers combs through thousands of freelance job boards every weekday and posts the very best leads to your custom inbox.

You can learn more about SolidGigs here .

Next up is the largest freelance services marketplace in the world (at least I think it is). It’s called Upwork and lots of freelancers have built their own six-figure businesses on the back of this powerful platform, including this guy .

In the beginning, don’t be too picky

When you’re in the early stages, you might encounter seasoned freelancers and “experts” advising you to be choosy about your clientele.

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They can afford such selectiveness, can’t they? After all, they’ve been at the helm of their small businesses for years, with client acquisition now a routine matter for them.

But you? You’re in immediate need of graphic design clients.

In the beginning, it’s wise to accept any reasonable graphic design work at a fair price. The potential of these initial projects is often underestimated.

At the very least, they’ll furnish you with confidence, experience, and valuable additions to your portfolio. In the best-case scenario, they might evolve into enduring, profitable business connections or serve as gateways to additional clientele.

Your client roster can be refined over time. However, for now, avoid being overly selective to the point where your graphic design venture never takes flight. This very trap has led to the downfall of many aspiring designers.

Now, let’s dive into the topic of your pricing structure.

Are you thinking of billing your clients on an hourly basis, per project, or according to the value you provide?

For those just beginning, hourly rates are straightforward and quite prevalent, but you might consider other pricing strategies as you gain more ground.

Figuring out what to charge graphic design clients

Deciding on your rates can be daunting. To assist, we’ve developed a complimentary calculator to help pinpoint your ideal charge.

But let’s be real—if you’re at a complete loss about your rates, just pick a starting point. Should a prospect hesitate at your quote, you might adjust downward slightly. Conversely, if there’s no negotiation from the client’s side, consider increasing your rate for the next project.

You’ll eventually find a sweet spot for your pricing. Make it a habit to reassess your rates regularly. You might be surprised at how much you can command as you progress.

With a few clients under your belt and the confidence for the long journey ahead, it’s time to establish the foundation of your solid small business, beginning with a thoughtfully chosen business name.

Deciding between using your own name or creating a business name

A common initial query for anyone starting in graphic design might be:

“Should I use my own name, or should I craft a unique business name?”

The straightforward answer is: it’s not overly critical. Choose something that resonates with you. Remember, you can always opt for a change down the line.

Delving deeper, the decision warrants some consideration.

While my suggestion is to select a name and forge ahead (bearing in mind that changes are feasible, albeit not ideal, but certainly manageable), the process of choosing your graphic design business’s name might necessitate more deliberation.

The name you settle on can influence various aspects of your design business, such as:

  • Your potential to command higher rates for your design work.
  • The ease with which people recall your brand.
  • The type of design projects you’ll attract, including the industry, quality, and magnitude.
  • The likelihood of being recommended by others.
  • Your legal ability to operate without violating copyright or trademark laws.
  • And much more…

My top advice for naming your graphic design business

To keep the process straightforward, here’s my prime piece of advice for naming:

Prioritize simplicity: ensure it’s easy to pronounce, remember, and spell

It’s tempting to get overly intricate, witty, or inventive with your design business’s name. Instead, aim for simplicity. Your business name should be easily articulated, spelled, and recalled by potential clients.

Make sure it’s available on the web

Before you fall in love with any name too much, you should check its availability around the web. Are the social media channels you hope to use (if any) available? Is there a domain that works well for your design company name?

In order to keep your ideas safe from domain squatters use something like Bluehost or Dreamhost  to check domain availability without risking it being parked or squatted.

Ensure you personally love it & it speaks to the vision of your company

While I really don’t want you to get paralyzed by the task of choosing a domain name (see the next point) it’s also critical that you feel good about your name and it speaks to the vision of your graphic design business.

You’re going to have to say the name of your business a lot. You’ll have to type it. You’ll have to speak it out loud. And if you feel silly about it or have to explain the context or feel the need to pronounce it for people, that’s going to get old really fast.

Don’t get paralyzed by decision

The biggest error I see people make in this regard is getting stuck on all the possible graphic design business names that are available.

The ultimate enemy here is indecision. Because while this is an important decision for your business, getting back to the revenue-driving decisions is far more critical at this stage.

For more help, you can also download my business-naming workbook which will walk you through an easy-to-follow process for naming your design business successfully.

The next step is to build a basic website. I say basic because, just like naming your design business, it’s easy to get stuck or paralyzed by the seemingly overwhelming task of building your website. That’s why you can use an AI website generator to speed up the process of designing a website but if not you can use other tools.

Lucky for you, there are loads of very easy-to-use and affordable website builders to build your first portfolio website .

My top beginner website builder recommendations

Here are my personal top picks. None of them requires you to learn to code and they’re all affordable.

  • Wix is an easy-to-use website builder with hundreds of beautifully designed templates to choose from—all with drag-and-drop functionality. They’ve even got quite a few portfolio-centric options to get you started.
  • WordPress may require a little bit more technical know-how (still no coding required) but it definitely gives you more flexibility in the long run. And because it continues to be the most-used website builder on the Internet, there are millions of tutorials to help you if you get stuck.
  • Pixpa is designed specifically for creatives and includes cool add-ons like a client-proofing area or a simple gallery feature.

The “minimum viable” portfolio site

For years, I have preached the importance of what I call a minimum viable portfolio .

As a designer you care very much about how things look, making it far too easy to overdo things, keep adding more and more, editing, adjusting tweaking.

Which often leads to never publishing your portfolio. Which means no clients. And no graphic design business.

The better path (the one I hope you’ll take) is to aim for a “minimum-viable” portfolio.

The term “minimum-viable” answers the question “what is the least I can do to prove my portfolio can generate sales?”

Then start with that. It doesn’t mean, as you grow your business you can’t revisit your site and optimize it for getting more clients ? You can. And you should.

For now, your mission is to learn how to start a graphic design business and get it off the ground. All the fancy stuff can come later once you have revenue coming in.

Once you’ve got a few clients in the door, you’ve named your business, and you’ve got a minimum-viable portfolio site, you can finally start thinking more strategically about how to start a graphic design business the right way.

In my experience, the best next step is to develop a business plan .

Why isn’t that the first step on the list? Because I didn’t want you to get stuck forever in the “planning” stage only to never actually make it to the executing stage. Far too many design businesses (and businesses of all kinds) get lost in the planning stage and never see the light of day.

But not your design business. No. You are going to be different.

You only need a very basic business plan. In fact, it doesn’t need to be more than one page long. You can follow our freelance business plan template here and fill it out in less than 30 minutes.

For an even shorter business plan, grab a piece of paper or a computer and answer the following questions:

  • What services will my design business provide?
  • Who is the ideal client for my graphic design business?
  • How much will my design business charge for the work I do?
  • What are your monthly design business revenue goals?
  • How many clients do I need each month to hit my revenue goals?
  • Where/how will I find new design clients? Or how will I retain current design clients?

Answering these and similar questions will help you maintain traction and gain momentum when getting started.

One thing you’d find out extremely quickly is you have to wear a lot of different hats. Not only are you a graphic designer, but you’re also the bookkeeper, the marketing manager, and the account manager.

Communicating regularly and effectively with your clients is an absolute must. Luckily, you can interact with them in various ways; some examples are phone calls, emails, direct messaging on social media, and webinars.

Make your lines of communication open to nurture leads and clients. You can set up a toll-free number or a business email to make your graphic design business look more professional to prospects. Remember that addressing client concerns outright with a positive approach is key to good customer service.

If you want to exercise good communication, keep in mind that the clients are the people who keep your business afloat. The freelance designers who I see succeed the fastest are the ones that realize their clients aren’t some burden they have to deal with, but an essential and wonderful part of their graphic design business.

If you find yourself overwhelmed with all the client communication, try using a CRM tool to keep track of all client interactions.

If being unprofessional in your communication methods doesn’t kill your business, then failing to deliver on your promises will.

This is another huge fail-point for many designers because they mistakenly think the hardest work is finding design clients when in reality, it can often be more difficult to manage multiple projects and always deliver on time.

Project management tools can help you manage your projects and tasks, keeping you on track and ensuring you give your design clients a positive experience every time.

This can be especially important in the early days of your graphic design business since a few bad reviews or bad word-of-mouth reports around your local city could signify a real setback for you.

Once you’ve delivered your work to your clients and you’re ready to get paid , you’ll want to create and send a professional invoice.

The most basic option is to just write an invoice in Google Docs, Word, or InDesign and send it over via email. But I recommend eventually using a professional invoice tool —where you can create and send invoices quickly and efficiently.

Plus, using tools like these mean your clients can pay directly from the invoice when they open it on their computer. And, if after a while, your client forgets to pay the invoice, many of these apps will remind them for you automatically.

When you’re first learning how to start a graphic design business, the idea of doing work you love every day can be exhilarating.

In fact, depending on how much you hate your day job , you might be hoping this business can be an escape from your cubicle into work you actually care about. But if you get so caught up in the day-to-day creative work that you forget to manage your business properly, you won’t be in business for long.

Indeed, a business that doesn’t generate income essentially remains a hobby, underlining the paramount importance of securing payments.

Easing the Awkwardness of Payment Collection

Requesting payment can feel uncomfortable, particularly for those new to the business world. To mitigate this discomfort, consider two straightforward strategies:

1. Normalize the Payment

It’s essential to recognize that exchanging money for services rendered is a standard business practice, occurring daily across various industries. Launching a graphic design venture is no exception.

Your clients routinely pay for services, whether it’s shipping costs with FedEx, electrical repairs, or even the weekly office donuts. It’s all part of conducting business. By treating payment collection as a routine aspect of your operations, you’ll help normalize the process for both parties.

2. Simplify the Payment Process for Clients

Difficulty in receiving payments might indicate a cumbersome payment process for your clients. Given that people often juggle busy schedules or may procrastinate, simplifying the payment process can significantly benefit both you and your clients.

Employing an online payment tool that facilitates direct bank transfers can streamline transactions. As your business evolves, you might consider setting up recurring invoices or securely storing client credit card details for seamless future payments.

With more experience, you could even prioritize payment collection by requiring it before delivering the final product. This approach can prevent protracted disputes or the hassle of pursuing overdue payments, though it’s advisable to adopt this practice once your business is more established.

No matter how many times I ask business owners what the most common way of getting new business is, I always get the same response:

Word of mouth .

Asking your graphic design clients for referrals can be a really great way to establish yourself. If you’re not sure where to get started, you can download our referral-generating email template .

But asking for referrals for your graphic design business shouldn’t be awkward or difficult. In fact, with a lot of practice you might even get good enough to ask for referrals throughout your process without ever blatantly begging for them .

Remember, part of the challenge of learning how to start a design business is ensuring you have continuous design work every month (not just this month) and referrals are a fantastic way to keep the client pool full.

This brings me to my last (unofficial) step in this process:

If you want your graphic design business to grow, you’ll need to constantly be making adjustments to your pricing, your client communications processes, your invoicing habits, and lots more.

That’s the fun of building a small business.

It’s like any great design project: it takes a lot of brainstorming, tweaking, adjusting, and refining. It’s a lot of hard work.

But you can do it. I know you can. And we’re here to help. Subscribe to our newsletter and join our FB mastermind group for added support and we’ll help you wherever we can along the way.

Keep the conversation going...

Over 10,000 of us are having daily conversations over in our free Facebook group and we'd love to see you there. Join us!

Freelancing Growth

Profile Image: Preston Lee

Written by Preston Lee

Editor at millo.co.

Preston Lee is the founder of Millo where he and his team have been helping freelancers thrive for over a decade. His advice has been featured by Entrepreneur , Inc , Forbes , Adobe, and many more.

Preston's Articles

Reviewed & edited by Adam Wright , at Millo.

At Millo, we strive to publish only the best, most trustworthy and reliable content for freelancers. You can learn more by reviewing our editorial policy .

Comments from the community

This is a very helpful article. It covers all the questions and doubts every beginner has.

Great Guide Greer!

Starting a new business …it’s not an easy task but you have written what exactly required to start a design business.

All these things are matter but the main thing is to know how the successful business owners like to shape the plans. We should check their footprints and follow –up them.

I think the best business plan is your words….

Keep up the awesome work!!!

Great and helpful blog to everyone. Thanks a lot for sharing this amazing article.

I’ve started freelancing a few months ago and a lot of what you wrote resonates with me. Especially the bit about finding good clients that you work well with.

I was also curious about how you get briefs from your clients. Do you have a template you get them to fill out or do you work with what they give you? I have recently found myself doing a lot of extra work which I feel is not on the initial brief but some how my client feels it is. It’s especially around brand ID stuff. Dose anyone find this difficult as well? Do you have any tips how I can ease my pain? Especially when there are multiple stakeholders in place who all feel like they require sign off, on every aspect of things.

Thanks for this, also i really appreciate those tools you recommended

thank you so much ,it helped me!

Very helpful .Thanks for sharing ☺

Hello April, I found this article very helpful! My question for you is what assets if any should I look forward into investing in, for example should I invest in some sort of printing machine, certain computer programs, scanners, etc.

Fantastic resource!

Structuring your business for taxes

When was this article published?

Great article! I really enjoy read each of sections. I only did a few of these aspects for my business, and i think i would add these steps to my business.

This was extremely helpful. Starting your own business is a daunting task and by breaking it down for viewers in such an organized and insightful manner is inspiring and palatable. I feel so inspired and motivated to begin.

i am totally agree with your all point. For me, one of the hard work is finding a reliable client for design business. I am enthusiast to follow your guidelines. Hope it will working for me to find few more client.

this article is very useful and have inspired me. thanks!

I wish everyone read this post before they startup.

How to make a proper portfolio for design and web firm. It would be great if you can send me some samples/

Very useful article thanks

Thank you for this great article, I like it, it’s very practical.

Great article

To tell about Web Design like producing a two Web pages can be skilled by just about anyone, but to build a self-sustaining work one needs the right tools, planning,training and experience. http://goo.gl/fsRNBT

Some great advice here. I have recently started my own Graphic and Design and Illustration business at http://nylelevi.com.com

Please take a look if you are interested in seeing what I do. You may even pick up some tips on how to present yourself online if you are planning to start your own business soon.

5 star on this one. copy/paste to clip board 😉

good ideas when you have enough capital

Great tips.. They can be applied not only to design business but to other kinds of businesses too.

I want to start my own business doing design

me too. Hope its moving forward for you. Reading this article and comments on my 9 to 5 London commute has made me think hard about next steps. I’d love to set my self up, just need to take the plunge i guess with lots of positive affirmations, 🙂

I started http://2cooldesign.co.za in 2005 and have never looked back, I’m always looking for more work. Want to be inspired, come see my awesome portfolio, Recommend me to your friends, please & thank you for taking a look ! All the best Guy Tasker creator of 2cooldesign.co.za Awesome Graphic design company based in South Africa. Online based Business, I work from home 🙂

Excellent article. Starting any business can be difficult, but if your passionate about what you want to achieve, it’s possible. It’s also advisable to participate in forums , you can learn and network with other professionals within the industry.

I fully agree with Mel on the emphasis upon work and letting it speak for itself. Also, as Kristine puts it, referrals are an essential customer-base but winning them requires a happy client network that will spread your word. Alongside putting up a team of incentive-driven, passionate & like-minded people, is something that greatly helps in the long run. They bring ideas, networks, energy and add a lot of support. Five year vision, six monthly targets, professional advisers, masters of business administration, etc. are sure-shot recipe, I feel, to bog down budding entrepreneurs, but become necessary when external opinions (investors, shareholders etc.) are unavoidable.

Hmmm… Great info!

On a side note, as I have learned from several business owners, clients are important, and so is marketing, but if you are good at what you do you really don’t have to spend as much time and cash on advertising as you think. Referrals help, but can and does give your client the impression you are looking to expand or take the focus away from them. It just needs to be tastefully done.

I’m thinking an infographic on the best ways to ask for a referral??

Otherwise this content is good. It seems a little heavy, as far as getting exposure etc, and simply to make money, but in my experience I’d rather focus on the work then what I’m trying to achieve financially (at least this is how it comes across) because if you’re good at what you do money will come 🙂

From my own experience, for a business the most important thing is Clients and Cash. Enough Cash at hand to keep rolling till Clients start filling in Cash and repeat. While most of your points address the Client angle, none of the points actual talk about Cash, for a new startup business keep the Cash register ringing is equally important 🙂

Great post, John! I would add that, along with the business plan, one should write a marketing plan. This plan should outline how the business owner will make the business plan a reality, from strategizing what to sell and when, to networking and proper utilization of social media. Without this supporting document, even the best business plan is just words.

Ah, #10! Can’t say enough about it….

I’m a believer in preframing for referrals. Each time I land a new account, I say to the Client, “I’m going to make you very happy. Your business will shine, you’ll feel like a rock star, and you will thrilled with the result. And when that happens, would you mind if I asked you to refer your colleagues/associates to me?” Of course, the response is always “I’d be happy to refer you – IF you impress me first!” Once the project is complete, I say to the Client “Remember when I asked you if you wouldn’t mind referring your colleagues/associates to me? What do you think, are you confident enough in my ability to send your friends or family my way?”

It’s a lot easier to ask for a referral when you’ve preframed your Client for it from the start. 95% of my work now is by referral/word of mouth, and I believe this is the reason. I rarely get a new client any other way anymore.

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Graphic Design Business Plan

design business business plan

If you are planning to start a new graphic design company, the first thing you will need is a business plan. Use our sample graphic design business plan created using Upmetrics business plan software to start writing your business plan in no time.

Before you start writing your business plan for your new graphic design business, spend as much time as you can reading through some examples of  software-related business plans .

Reading sample business plans will give you a good idea of what you’re aiming for, and also it will show you the different sections that different entrepreneurs include and the language they use to write about themselves and their business plans.

We have created this sample graphic design business plan for you to get a good idea about what a perfect graphic design business plan should look like and what details you will need to include in your stunning business plan.

Graphic Design Business Plan Outline

This is the standard graphic design business plan outline which will cover all important sections that you should include in your business plan.

  • Business Overview
  • Keys to Success
  • 3 Year profit forecast
  • Company Ownership
  • Startup cost
  • Funding Required
  • Products and services
  • Marketing share
  • Target Market Segment Strategy
  • Competition and Buying Patterns
  • Marketing Strategy
  • Sales Forecast
  • Sales Yearly
  • Detailed Sales Forecast
  • Competitive Edge
  • Website Marketing Strategy
  • Development Requirements
  • Average Salary of Employees
  • Important Assumptions
  • Brake-even Analysis
  • Profit Yearly
  • Gross Margin Yearly
  • Projected Cash Flow
  • Projected Balance Sheet
  • Business Ratios

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After  getting started with upmetrics , you can copy this sample business plan into your business plan and modify the required information and download your graphic design business plan pdf and doc file. It’s the fastest and easiest way to start writing your business plan.

Download a sample graphic design business plan

Need help writing your business plan from scratch? Here you go;  download our free graphic design business plan pdf  to start.

It’s a modern business plan template specifically designed for your graphic design business. Use the example business plan as a guide for writing your own.

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About the Author

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Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

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How to Build a Detailed Business Plan That Stands Out [Free Template]

AJ Beltis

Updated: March 29, 2022

Published: March 11, 2022

While starting a company may seem easier now than ever before, entrepreneurs have an uphill battle from the moment they start a business. And without a clear, actionable business plan for selling, marketing, finances, and operations, you're almost destined to face significant challenges.

Entrepreneur builds his business plan template

This is why crafting a business plan is an essential step in the entrepreneurial process.

In this post, we'll walk you through the process of filling out your business plan template, like this free, editable version :

free editable One-Page Business Plan PDF  Template

Download a free, editable one-page business plan template.

We know that when looking at a blank page on a laptop screen, the idea of writing your business plan can seem impossible. However, it's a mandatory step to take if you want to turn your business dreams into a reality.

→ Download Now: Free Business Plan Template

That's why we've crafted a business plan template for you to download and use to build your new company. You can download it here for free . It contains prompts for all of the essential parts of a business plan, all of which are elaborated on, below.

This way, you'll be able to show them how organized and well-thought-out your business idea is, and provide them with answers to whatever questions they may have.

design business business plan

Free Business Plan Template

The essential document for starting a business -- custom built for your needs.

  • Outline your idea.
  • Pitch to investors.
  • Secure funding.
  • Get to work!

You're all set!

Click this link to access this resource at any time.

Building a Successful Business Plan

In the next section, we'll cover the components of a business plan , such as an executive summary and company description. But before we get to that, let's talk about key elements that should serve as building blocks for your plan.

For some entrepreneurs, the thought of writing a business plan sounds like a chore — a necessary means to an end. But that's a bad take.

A solid business plan is a blueprint for success . It's key to securing financing, presenting your business, outlining your financial projections, and turning that nugget of a business idea into a reality.

At the core, your business plan should answer two questions: why your business and why now?

Investors want to know why your business is entering the market, i.e. what problem it's solving and how it's different from what's currently out there. They also want to know why now is the right time for your type of product or service.

At a minimum, your plan should:

  • Be more realistic than idealistic: Too often, business plans focus too much on how things could be instead of how they are. While having a vision is important, your plan needs to be rooted in research and data.
  • Legitimize your business idea : If an idea fails on paper, it's a signal to go back to the drawing board. In doing so, you avoid losing precious time or money chasing an unrealistic idea.
  • Position your business for funding: To get your business off the ground, chances are you'll need financial backing. Even with a solid business idea, investors, lenders, and banks still need convincing. An effective business plan will outline how much money you need, where it's going, what targets you will hit, and how you plan to repay any debts.
  • Lay the foundation: Investors focus on risk – if anything looks shaky, it could be a dealbreaker. Ideally, your business plan will lay down the foundation for how you'll operate your business — from operational needs to financial projections and goals.
  • Communicate your needs: It's nearly impossible to communicate your needs if you don't know what they are first. Of course, a business’ needs are always changing — but your plan should give you a well-rounded view of how your business will work in the short and long term.

So back to the question of why and why now – consider three things:

  • Your industry – How does your product or service fit within your industry? Are you targeting a specific niche? Where do you see the industry going in the next five to 10 years?
  • Your target audience – Who are you targeting? What challenges are they facing? How will your product or service help them in their daily lives?
  • Your unique selling proposition (USP) – What sets you apart from your competitors? Is it your product/service features? Your company values? Price?

Once you know the answers to these questions, you'll be equipped to answer the question: why your business and why now.

How to Build a Business Plan

  • Executive Summary
  • Company and Business Description
  • Product and Services Line
  • Market Analysis
  • Marketing Plan
  • Legal Notes
  • Financial Considerations

Featured Resource: Free Business Plan Template

1. cover page.

Your business plan should be prefaced with an eye-catching cover page. This means including a high-resolution image of your company logo, followed by your company's name, address, and phone number.

Since this business plan will likely change hands and be seen by multiple investors, you should also provide your own name, role in the business, and email address on the cover page.

At the bottom of this page, you can also add a confidentiality statement to protect against the disclosure of your business details.

The statement can read as follows: " This document contains confidential and proprietary information created by [your company name]. When receiving this document, you agree to keep its content confidential and may only reproduce and/or share it with express written permission of [your company name] ."

Remember to keep your cover page simple and concise — and save the important details for other sections.

Why it matters: First impressions are everything, and a clean cover page is the first step in the right direction.

Example of a Cover Page

Business Plan Template: Cover Page

2. Executive Summary

The executive summary of your business plan provides a one- to two-page overview of your business and highlights the most crucial pieces of your plan, such as your short-term and long-term goals.

The executive summary is essentially a boiled-down version of your entire business plan, so remember to keep this section to the point and filled only with essential information.

Typically, this brief section includes:

  • A mission statement.
  • The company's history and leadership model.
  • An overview of competitive advantage(s).
  • Financial projections.
  • Company goals.
  • An ask from potential investors.

Why it matters: The executive summary is known as the make-or-break section of a business plan. It influences whether investors turn the page or not — so effectively summarizing your business and the problem it hopes to solve is a must.

Think of the Summary as a written elevator pitch (with more detail). While your business plan provides the nitty-gritty details, your Summary describes — in a compelling but matter-of-fact language — the highlights of your plan. If it's too vague, complicated, or fuzzy, you may need to scrap it and start again.

Example of an Executive Summary Introduction

"The future looks bright for North Side Chicago, particularly the Rock Hill Neighborhood. A number of high-end commercial and residential developments are well on their way, along with two new condo developments in nearby neighborhoods.

While the completion of these developments will increase the population within the neighborhood and stimulate the economy, the area lacks an upscale restaurant where residents and visitors can enjoy fine food and drink. Jay Street Lounge and Restaurant will provide such a place."

3. Company & Business Description

In this section, provide a more thorough description of what your company is and why it exists.

Business Plan Template: Business Description

The bulk of the writing in this section should be about your company's purpose – covering what the business will be selling, identifying the target market, and laying out a path to success.

In this portion of your business plan, you can also elaborate on your company's:

  • Mission statement
  • Core values
  • Team and organizational structure

Why it matters: Investors look for great structures and teams in addition to great ideas. This section gives an overview of your businesses' ethos. It's the perfect opportunity to set your business apart from the competition — such as your team's expertise, your unique work culture, and your competitive advantage.

Example of a Values/Mission Statement

"Jay Street Lounge and Restaurant will be the go-to place for people to get a drink or bite in an elegant, upscale atmosphere. The mission is to be North Side's leading restaurant, with the best tasting food and the highest quality service."

3. Product & Services Line

Here's where you'll cover the makeup of your business's product and/or services line. You should provide each product or service's name, its purpose, and a description of how it works (if appropriate). If you own any patents, copyrights, or trademarks, it's essential to include this info too.

Next, add some color to your sales strategy by outlining your pricing model and mark-up amounts.

If you're selling tangible products, you should also explain production and costs, and how you expect these factors to change as you scale.

Why it matters: This section contains the real meat of your business plan. It sets the stage for the problem you hope to solve, your solution, and how your said solution fits in the market.

There's no one-size-fits-all formula for this section. For instance, one plan may delve into its ability to market in a more cost-effective way than the competition, whereas another plan focuses on its key products and their unique features and benefits.

Regardless of your angle, it's critical to convey how your offerings will differ from the competition.

Example of a Product/Service Offering

"The menu at Jay Street Lounge and Restaurant will focus on Moroccan cuisine. The stars of the menu (our specialties) are the Moroccan dishes, such as eggplant zaalouk, seafood bastilla, tagine, and chickpea stew. For those who enjoy American dishes, there will also be a variety of options, from burger sliders and flatbread pizza to grilled steak and salads.

The food at Jay Street will have premium pricing to match its upscale atmosphere. During the summer months, the restaurant will have extra seating on the patio where clients can enjoy a special summer menu. We will be open on all days of the week."

4. Market Analysis

Business Plan Template: Market Analysis

It helps to reference your market research documentation in this section, like a Porter's Five Forces Analysis or a SWOT Analysis ( templates for those are available here ). You can also include them in your appendix.

If your company already has buyer personas, you should include them here as well. If not, you can create them right now using the Make My Persona Tool .

Why it matters: Having an awesome product is, well, awesome — but it isn't enough. Just as important, there must be a market for it.

This section allows you to dig deeper into your market, which segments you want to target, and why. The "why" here is important, since targeting the right segment is critical for the success and growth of your business.

It's easy to get lost (or overwhelmed) in a sea of endless data. For your business plan, narrow your focus by answering the following questions:

  • What is my market? In other words, who are my customers?
  • What segments of the market do I want to target?
  • What's the size of my target market?
  • Is my market likely to grow?
  • How can I increase my market share over time?

Example of a Market Analysis

"Jay Street Lounge and Restaurant will target locals who live and work within the Rock Hill Neighborhood and the greater North Side Chicago area. We will also target the tourists who flock to the many tourist attractions and colleges on the North Side.

We will specifically focus on young to middle-aged adults with an income of $40,000 to $80,000 who are looking for an upscale experience. The general demographics of our target market are women between 20 to 50 years old.

A unique and varied Moroccan-American menu, along with our unique upscale atmosphere, differentiates us from competitors in the area. Jay Street will also set itself apart through its commitment to high-quality food, service, design, and atmosphere."

5. Marketing Plan

Unlike the market analysis section, your marketing plan section should be an explanation of the tactical approach to reaching your aforementioned target audience. List your advertising channels, organic marketing methods, messaging, budget, and any relevant promotional tactics.

If your company has a fully fleshed-out marketing plan, you can attach it in the appendix of your business plan. If not, download this free marketing plan template to outline your strategy.

design business business plan

Free Marketing Plan Template

Outline your company's marketing strategy in one simple, coherent plan.

  • Pre-Sectioned Template
  • Completely Customizable
  • Example Prompts
  • Professionally Designed

Why it matters: Marketing is what puts your product in front of your customers. It's not just advertising — it's an investment in your business.

Throwing money into random marketing channels is a haphazard approach, which is why it's essential to do the legwork to create a solid marketing plan.

Here's some good news — by this point, you should have a solid understanding of your target market. Now, it's time to determine how you'll reach them.

Example of a Marketing Plan Overview

"Our marketing strategy will focus on three main initiatives:

  • Social media marketing. We will grow and expand our Facebook and Instagram following through targeted social media ads.
  • Website initiatives. Our website will attract potential visitors by offering updated menus and a calendar of events.
  • Promotional events. Jay Street will have one special theme night per week to attract new clients."

6. Sales Plan

It doesn't matter if your sales department is an office full of business development representatives (BDR) or a dozen stores with your products on their shelves.

The point is: All sales plans are different, so you should clearly outline yours here. Common talking points include your:

  • Sales team structure, and why this structure was chosen.
  • Sales channels.
  • Sales tools, software, and resources.
  • Prospecting strategy.
  • Sales goals and budget.

Like with your marketing plan, it might make sense to attach your completed sales plan to the appendix of your business plan. You can download a template for building your sales plan here .

Why it matters: Among other things, investors are interested in the scalability of your business — which is why growth strategies are a critical part of your business plan.

Your sales plan should describe your plan to attract customers, retain them (if applicable), and, ultimately, grow your business. Be sure to outline what you plan to do given your existing resources and what results you expect from your work.

Example of a Sales Plan Overview

"The most important goal is to ensure financial success for Jay Street Lounge and Restaurant. We believe we can achieve this by offering excellent food, entertainment, and service to our clients.

We are not a low-cost dining option in the area. Instead, the food will have premium pricing to match its upscale feel. The strategy is to give Jay Street a perception of elegance through its food, entertainment, and excellent service."

7. Legal Notes

Your investors may want to know the legal structure of your business, as that could directly impact the risk of their investments. For example, if you're looking for business partners to engage in a non-corporation or LLC partnership, this means they could be on the line for more than their actual investment.

Because this clarification is often needed, explain if you are and/or plan to become a sole proprietor, partnership, corporation, LLC, or other.

You should also outline the steps you have taken (or will need to take) to operate legally. This includes licenses, permits, registrations, and insurance.

The last thing your investor wants to hear after they've sent you a big chunk of change is that you're operating without proper approval from the local, state, or federal government.

Why it matters: The last thing your investor wants to hear after they've sent you a big chunk of change is that you're operating without proper approval from the local, state, or federal government.

Example of Legal Notes

"Jay Street Lounge and Restaurant is up-to-date on all restaurant licenses and health permits. Our business name and logo are registered trademarks, presenting the possibility of expanding locally."

8. Financial Considerations

Ultimately, investors want to know two things:

  • When they will earn their money back.
  • When they will start seeing returns on their initial investment.

That said, be clear, calculated, and convincing in this section. It should cover:

  • Startup costs.
  • Sales forecasts for the next several months/quarters.
  • Break-even analysis for time and dollars.
  • Projected profit and loss (P&L) statement.

Facts and figures are key here, so be as specific as possible with each line item and projection. In addition, explain the "why" behind each of these sections.

However, keep in mind that information overload is a risk, especially when it comes to data. So, if you have pages upon pages of charts and spreadsheets for this section, distill them into a page or two and include the rest of the sheets in the appendix. This section should only focus on key data points.

Why it matters: One of the most important aspects of becoming "investor ready" is knowing your numbers. More importantly, you need to understand how those numbers will enhance your business.

While it's easy to write a number down on paper, it's more important to understand (and communicate) why you need capital, where it's going, and that your evaluation makes sense.

Example of Financial Projections

"Based on our knowledge and experience in the restaurant industry, we have come up with projections for the business.

Starting with an expenditure of $400,000 in year 1, we forecast sales of $1,500,000 and $2,800,000 for years two and three. We expect to achieve a net profit of 15% by year three."

9. Appendix

A detailed and well-developed business plan can range anywhere from 20 to 50 pages, with some even reaching upward of 80.

In many cases, the appendix is the longest section. Why? Because it includes the supportive materials mentioned in previous sections. To avoid disrupting the flow of the business plan with visuals, charts, and spreadsheets, business owners usually add them in the last section, i.e. the appendix.

Aside from what we've already mentioned – marketing plan, sales plan, department budgets, financial documents – you may also want to attach the following in the appendix:

  • Marketing materials
  • Market research data
  • Licensing documentation
  • Branding assets
  • Floor plans for your location
  • Mockups of your product
  • Renderings of your office space or location design

Adding these pieces to the appendix enriches the reader's understanding of your business and proves you've put the work into your business plan without distracting from the main points throughout the plan.

Why it matters: An appendix helps the reader do their due diligence. It contains everything they need to support your business plan.

Keep in mind, however, that an appendix is typically necessary only if you're seeking financing or looking to attract business partners.

Use a Business Plan Template to Get Started

Writing a business plan shouldn't be an insurmountable roadblock to starting a business. Unfortunately, for all too many, it is.

That's why we recommend using our free business plan template. Pre-filled with detailed section prompts for all of the topics in this blog post, we're confident this template will get your business plan started in the right direction.

Editor's note: This post was originally published in June 2017 and has been updated for comprehensiveness.

Business Plan Template

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How to Write a Business Plan in 9 Steps (+ Template and Examples)

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Every successful business has one thing in common, a good and well-executed business plan. A business plan is more than a document, it is a complete guide that outlines the goals your business wants to achieve, including its financial goals . It helps you analyze results, make strategic decisions, show your business operations and growth.

If you want to start a business or already have one and need to pitch it to investors for funding, writing a good business plan improves your chances of attracting financiers. As a startup, if you want to secure loans from financial institutions, part of the requirements involve submitting your business plan.

Writing a business plan does not have to be a complicated or time-consuming process. In this article, you will learn the step-by-step process for writing a successful business plan.

You will also learn what you need a business plan for, tips and strategies for writing a convincing business plan, business plan examples and templates that will save you tons of time, and the alternatives to the traditional business plan.

Let’s get started.

What Do You Need A Business Plan For?

Businesses create business plans for different purposes such as to secure funds, monitor business growth, measure your marketing strategies, and measure your business success.

1. Secure Funds

One of the primary reasons for writing a business plan is to secure funds, either from financial institutions/agencies or investors.

For you to effectively acquire funds, your business plan must contain the key elements of your business plan . For example, your business plan should include your growth plans, goals you want to achieve, and milestones you have recorded.

A business plan can also attract new business partners that are willing to contribute financially and intellectually. If you are writing a business plan to a bank, your project must show your traction , that is, the proof that you can pay back any loan borrowed.

Also, if you are writing to an investor, your plan must contain evidence that you can effectively utilize the funds you want them to invest in your business. Here, you are using your business plan to persuade a group or an individual that your business is a source of a good investment.

2. Monitor Business Growth

A business plan can help you track cash flows in your business. It steers your business to greater heights. A business plan capable of tracking business growth should contain:

  • The business goals
  • Methods to achieve the goals
  • Time-frame for attaining those goals

A good business plan should guide you through every step in achieving your goals. It can also track the allocation of assets to every aspect of the business. You can tell when you are spending more than you should on a project.

You can compare a business plan to a written GPS. It helps you manage your business and hints at the right time to expand your business.

3. Measure Business Success

A business plan can help you measure your business success rate. Some small-scale businesses are thriving better than more prominent companies because of their track record of success.

Right from the onset of your business operation, set goals and work towards them. Write a plan to guide you through your procedures. Use your plan to measure how much you have achieved and how much is left to attain.

You can also weigh your success by monitoring the position of your brand relative to competitors. On the other hand, a business plan can also show you why you have not achieved a goal. It can tell if you have elapsed the time frame you set to attain a goal.

4. Document Your Marketing Strategies

You can use a business plan to document your marketing plans. Every business should have an effective marketing plan.

Competition mandates every business owner to go the extraordinary mile to remain relevant in the market. Your business plan should contain your marketing strategies that work. You can measure the success rate of your marketing plans.

In your business plan, your marketing strategy must answer the questions:

  • How do you want to reach your target audience?
  • How do you plan to retain your customers?
  • What is/are your pricing plans?
  • What is your budget for marketing?

Business Plan Infographic

How to Write a Business Plan Step-by-Step

1. create your executive summary.

The executive summary is a snapshot of your business or a high-level overview of your business purposes and plans . Although the executive summary is the first section in your business plan, most people write it last. The length of the executive summary is not more than two pages.

Executive Summary of the business plan

Generally, there are nine sections in a business plan, the executive summary should condense essential ideas from the other eight sections.

A good executive summary should do the following:

  • A Snapshot of Growth Potential. Briefly inform the reader about your company and why it will be successful)
  • Contain your Mission Statement which explains what the main objective or focus of your business is.
  • Product Description and Differentiation. Brief description of your products or services and why it is different from other solutions in the market.
  • The Team. Basic information about your company’s leadership team and employees
  • Business Concept. A solid description of what your business does.
  • Target Market. The customers you plan to sell to.
  • Marketing Strategy. Your plans on reaching and selling to your customers
  • Current Financial State. Brief information about what revenue your business currently generates.
  • Projected Financial State. Brief information about what you foresee your business revenue to be in the future.

The executive summary is the make-or-break section of your business plan. If your summary cannot in less than two pages cannot clearly describe how your business will solve a particular problem of your target audience and make a profit, your business plan is set on a faulty foundation.

Avoid using the executive summary to hype your business, instead, focus on helping the reader understand the what and how of your plan.

View the executive summary as an opportunity to introduce your vision for your company. You know your executive summary is powerful when it can answer these key questions:

  • Who is your target audience?
  • What sector or industry are you in?
  • What are your products and services?
  • What is the future of your industry?
  • Is your company scaleable?
  • Who are the owners and leaders of your company? What are their backgrounds and experience levels?
  • What is the motivation for starting your company?
  • What are the next steps?

Writing the executive summary last although it is the most important section of your business plan is an excellent idea. The reason why is because it is a high-level overview of your business plan. It is the section that determines whether potential investors and lenders will read further or not.

The executive summary can be a stand-alone document that covers everything in your business plan. It is not uncommon for investors to request only the executive summary when evaluating your business. If the information in the executive summary impresses them, they will ask for the complete business plan.

If you are writing your business plan for your planning purposes, you do not need to write the executive summary.

2. Add Your Company Overview

The company overview or description is the next section in your business plan after the executive summary. It describes what your business does.

Adding your company overview can be tricky especially when your business is still in the planning stages. Existing businesses can easily summarize their current operations but may encounter difficulties trying to explain what they plan to become.

Your company overview should contain the following:

  • What products and services you will provide
  • Geographical markets and locations your company have a presence
  • What you need to run your business
  • Who your target audience or customers are
  • Who will service your customers
  • Your company’s purpose, mission, and vision
  • Information about your company’s founders
  • Who the founders are
  • Notable achievements of your company so far

When creating a company overview, you have to focus on three basics: identifying your industry, identifying your customer, and explaining the problem you solve.

If you are stuck when creating your company overview, try to answer some of these questions that pertain to you.

  • Who are you targeting? (The answer is not everyone)
  • What pain point does your product or service solve for your customers that they will be willing to spend money on resolving?
  • How does your product or service overcome that pain point?
  • Where is the location of your business?
  • What products, equipment, and services do you need to run your business?
  • How is your company’s product or service different from your competition in the eyes of your customers?
  • How many employees do you need and what skills do you require them to have?

After answering some or all of these questions, you will get more than enough information you need to write your company overview or description section. When writing this section, describe what your company does for your customers.

It describes what your business does

The company description or overview section contains three elements: mission statement, history, and objectives.

  • Mission Statement

The mission statement refers to the reason why your business or company is existing. It goes beyond what you do or sell, it is about the ‘why’. A good mission statement should be emotional and inspirational.

Your mission statement should follow the KISS rule (Keep It Simple, Stupid). For example, Shopify’s mission statement is “Make commerce better for everyone.”

When describing your company’s history, make it simple and avoid the temptation of tying it to a defensive narrative. Write it in the manner you would a profile. Your company’s history should include the following information:

  • Founding Date
  • Major Milestones
  • Location(s)
  • Flagship Products or Services
  • Number of Employees
  • Executive Leadership Roles

When you fill in this information, you use it to write one or two paragraphs about your company’s history.

Business Objectives

Your business objective must be SMART (specific, measurable, achievable, realistic, and time-bound.) Failure to clearly identify your business objectives does not inspire confidence and makes it hard for your team members to work towards a common purpose.

3. Perform Market and Competitive Analyses to Proof a Big Enough Business Opportunity

The third step in writing a business plan is the market and competitive analysis section. Every business, no matter the size, needs to perform comprehensive market and competitive analyses before it enters into a market.

Performing market and competitive analyses are critical for the success of your business. It helps you avoid entering the right market with the wrong product, or vice versa. Anyone reading your business plans, especially financiers and financial institutions will want to see proof that there is a big enough business opportunity you are targeting.

This section is where you describe the market and industry you want to operate in and show the big opportunities in the market that your business can leverage to make a profit. If you noticed any unique trends when doing your research, show them in this section.

Market analysis alone is not enough, you have to add competitive analysis to strengthen this section. There are already businesses in the industry or market, how do you plan to take a share of the market from them?

You have to clearly illustrate the competitive landscape in your business plan. Are there areas your competitors are doing well? Are there areas where they are not doing so well? Show it.

Make it clear in this section why you are moving into the industry and what weaknesses are present there that you plan to explain. How are your competitors going to react to your market entry? How do you plan to get customers? Do you plan on taking your competitors' competitors, tap into other sources for customers, or both?

Illustrate the competitive landscape as well. What are your competitors doing well and not so well?

Answering these questions and thoughts will aid your market and competitive analysis of the opportunities in your space. Depending on how sophisticated your industry is, or the expectations of your financiers, you may need to carry out a more comprehensive market and competitive analysis to prove that big business opportunity.

Instead of looking at the market and competitive analyses as one entity, separating them will make the research even more comprehensive.

Market Analysis

Market analysis, boarding speaking, refers to research a business carried out on its industry, market, and competitors. It helps businesses gain a good understanding of their target market and the outlook of their industry. Before starting a company, it is vital to carry out market research to find out if the market is viable.

Market Analysis for Online Business

The market analysis section is a key part of the business plan. It is the section where you identify who your best clients or customers are. You cannot omit this section, without it your business plan is incomplete.

A good market analysis will tell your readers how you fit into the existing market and what makes you stand out. This section requires in-depth research, it will probably be the most time-consuming part of the business plan to write.

  • Market Research

To create a compelling market analysis that will win over investors and financial institutions, you have to carry out thorough market research . Your market research should be targeted at your primary target market for your products or services. Here is what you want to find out about your target market.

  • Your target market’s needs or pain points
  • The existing solutions for their pain points
  • Geographic Location
  • Demographics

The purpose of carrying out a marketing analysis is to get all the information you need to show that you have a solid and thorough understanding of your target audience.

Only after you have fully understood the people you plan to sell your products or services to, can you evaluate correctly if your target market will be interested in your products or services.

You can easily convince interested parties to invest in your business if you can show them you thoroughly understand the market and show them that there is a market for your products or services.

How to Quantify Your Target Market

One of the goals of your marketing research is to understand who your ideal customers are and their purchasing power. To quantify your target market, you have to determine the following:

  • Your Potential Customers: They are the people you plan to target. For example, if you sell accounting software for small businesses , then anyone who runs an enterprise or large business is unlikely to be your customers. Also, individuals who do not have a business will most likely not be interested in your product.
  • Total Households: If you are selling household products such as heating and air conditioning systems, determining the number of total households is more important than finding out the total population in the area you want to sell to. The logic is simple, people buy the product but it is the household that uses it.
  • Median Income: You need to know the median income of your target market. If you target a market that cannot afford to buy your products and services, your business will not last long.
  • Income by Demographics: If your potential customers belong to a certain age group or gender, determining income levels by demographics is necessary. For example, if you sell men's clothes, your target audience is men.

What Does a Good Market Analysis Entail?

Your business does not exist on its own, it can only flourish within an industry and alongside competitors. Market analysis takes into consideration your industry, target market, and competitors. Understanding these three entities will drastically improve your company’s chances of success.

Market Analysis Steps

You can view your market analysis as an examination of the market you want to break into and an education on the emerging trends and themes in that market. Good market analyses include the following:

  • Industry Description. You find out about the history of your industry, the current and future market size, and who the largest players/companies are in your industry.
  • Overview of Target Market. You research your target market and its characteristics. Who are you targeting? Note, it cannot be everyone, it has to be a specific group. You also have to find out all information possible about your customers that can help you understand how and why they make buying decisions.
  • Size of Target Market: You need to know the size of your target market, how frequently they buy, and the expected quantity they buy so you do not risk overproducing and having lots of bad inventory. Researching the size of your target market will help you determine if it is big enough for sustained business or not.
  • Growth Potential: Before picking a target market, you want to be sure there are lots of potential for future growth. You want to avoid going for an industry that is declining slowly or rapidly with almost zero growth potential.
  • Market Share Potential: Does your business stand a good chance of taking a good share of the market?
  • Market Pricing and Promotional Strategies: Your market analysis should give you an idea of the price point you can expect to charge for your products and services. Researching your target market will also give you ideas of pricing strategies you can implement to break into the market or to enjoy maximum profits.
  • Potential Barriers to Entry: One of the biggest benefits of conducting market analysis is that it shows you every potential barrier to entry your business will likely encounter. It is a good idea to discuss potential barriers to entry such as changing technology. It informs readers of your business plan that you understand the market.
  • Research on Competitors: You need to know the strengths and weaknesses of your competitors and how you can exploit them for the benefit of your business. Find patterns and trends among your competitors that make them successful, discover what works and what doesn’t, and see what you can do better.

The market analysis section is not just for talking about your target market, industry, and competitors. You also have to explain how your company can fill the hole you have identified in the market.

Here are some questions you can answer that can help you position your product or service in a positive light to your readers.

  • Is your product or service of superior quality?
  • What additional features do you offer that your competitors do not offer?
  • Are you targeting a ‘new’ market?

Basically, your market analysis should include an analysis of what already exists in the market and an explanation of how your company fits into the market.

Competitive Analysis

In the competitive analysis section, y ou have to understand who your direct and indirect competitions are, and how successful they are in the marketplace. It is the section where you assess the strengths and weaknesses of your competitors, the advantage(s) they possess in the market and show the unique features or qualities that make you different from your competitors.

Four Steps to Create a Competitive Marketing Analysis

Many businesses do market analysis and competitive analysis together. However, to fully understand what the competitive analysis entails, it is essential to separate it from the market analysis.

Competitive analysis for your business can also include analysis on how to overcome barriers to entry in your target market.

The primary goal of conducting a competitive analysis is to distinguish your business from your competitors. A strong competitive analysis is essential if you want to convince potential funding sources to invest in your business. You have to show potential investors and lenders that your business has what it takes to compete in the marketplace successfully.

Competitive analysis will s how you what the strengths of your competition are and what they are doing to maintain that advantage.

When doing your competitive research, you first have to identify your competitor and then get all the information you can about them. The idea of spending time to identify your competitor and learn everything about them may seem daunting but it is well worth it.

Find answers to the following questions after you have identified who your competitors are.

  • What are your successful competitors doing?
  • Why is what they are doing working?
  • Can your business do it better?
  • What are the weaknesses of your successful competitors?
  • What are they not doing well?
  • Can your business turn its weaknesses into strengths?
  • How good is your competitors’ customer service?
  • Where do your competitors invest in advertising?
  • What sales and pricing strategies are they using?
  • What marketing strategies are they using?
  • What kind of press coverage do they get?
  • What are their customers saying about your competitors (both the positive and negative)?

If your competitors have a website, it is a good idea to visit their websites for more competitors’ research. Check their “About Us” page for more information.

How to Perform Competitive Analysis

If you are presenting your business plan to investors, you need to clearly distinguish yourself from your competitors. Investors can easily tell when you have not properly researched your competitors.

Take time to think about what unique qualities or features set you apart from your competitors. If you do not have any direct competition offering your product to the market, it does not mean you leave out the competitor analysis section blank. Instead research on other companies that are providing a similar product, or whose product is solving the problem your product solves.

The next step is to create a table listing the top competitors you want to include in your business plan. Ensure you list your business as the last and on the right. What you just created is known as the competitor analysis table.

Direct vs Indirect Competition

You cannot know if your product or service will be a fit for your target market if you have not understood your business and the competitive landscape.

There is no market you want to target where you will not encounter competition, even if your product is innovative. Including competitive analysis in your business plan is essential.

If you are entering an established market, you need to explain how you plan to differentiate your products from the available options in the market. Also, include a list of few companies that you view as your direct competitors The competition you face in an established market is your direct competition.

In situations where you are entering a market with no direct competition, it does not mean there is no competition there. Consider your indirect competition that offers substitutes for the products or services you offer.

For example, if you sell an innovative SaaS product, let us say a project management software , a company offering time management software is your indirect competition.

There is an easy way to find out who your indirect competitors are in the absence of no direct competitors. You simply have to research how your potential customers are solving the problems that your product or service seeks to solve. That is your direct competition.

Factors that Differentiate Your Business from the Competition

There are three main factors that any business can use to differentiate itself from its competition. They are cost leadership, product differentiation, and market segmentation.

1. Cost Leadership

A strategy you can impose to maximize your profits and gain an edge over your competitors. It involves offering lower prices than what the majority of your competitors are offering.

A common practice among businesses looking to enter into a market where there are dominant players is to use free trials or pricing to attract as many customers as possible to their offer.

2. Product Differentiation

Your product or service should have a unique selling proposition (USP) that your competitors do not have or do not stress in their marketing.

Part of the marketing strategy should involve making your products unique and different from your competitors. It does not have to be different from your competitors, it can be the addition to a feature or benefit that your competitors do not currently have.

3. Market Segmentation

As a new business seeking to break into an industry, you will gain more success from focusing on a specific niche or target market, and not the whole industry.

If your competitors are focused on a general need or target market, you can differentiate yourself from them by having a small and hyper-targeted audience. For example, if your competitors are selling men’s clothes in their online stores , you can sell hoodies for men.

4. Define Your Business and Management Structure

The next step in your business plan is your business and management structure. It is the section where you describe the legal structure of your business and the team running it.

Your business is only as good as the management team that runs it, while the management team can only strive when there is a proper business and management structure in place.

If your company is a sole proprietor or a limited liability company (LLC), a general or limited partnership, or a C or an S corporation, state it clearly in this section.

Use an organizational chart to show the management structure in your business. Clearly show who is in charge of what area in your company. It is where you show how each key manager or team leader’s unique experience can contribute immensely to the success of your company. You can also opt to add the resumes and CVs of the key players in your company.

The business and management structure section should show who the owner is, and other owners of the businesses (if the business has other owners). For businesses or companies with multiple owners, include the percent ownership of the various owners and clearly show the extent of each others’ involvement in the company.

Investors want to know who is behind the company and the team running it to determine if it has the right management to achieve its set goals.

Management Team

The management team section is where you show that you have the right team in place to successfully execute the business operations and ideas. Take time to create the management structure for your business. Think about all the important roles and responsibilities that you need managers for to grow your business.

Include brief bios of each key team member and ensure you highlight only the relevant information that is needed. If your team members have background industry experience or have held top positions for other companies and achieved success while filling that role, highlight it in this section.

Create Management Team For Business Plan

A common mistake that many startups make is assigning C-level titles such as (CMO and CEO) to everyone on their team. It is unrealistic for a small business to have those titles. While it may look good on paper for the ego of your team members, it can prevent investors from investing in your business.

Instead of building an unrealistic management structure that does not fit your business reality, it is best to allow business titles to grow as the business grows. Starting everyone at the top leaves no room for future change or growth, which is bad for productivity.

Your management team does not have to be complete before you start writing your business plan. You can have a complete business plan even when there are managerial positions that are empty and need filling.

If you have management gaps in your team, simply show the gaps and indicate you are searching for the right candidates for the role(s). Investors do not expect you to have a full management team when you are just starting your business.

Key Questions to Answer When Structuring Your Management Team

  • Who are the key leaders?
  • What experiences, skills, and educational backgrounds do you expect your key leaders to have?
  • Do your key leaders have industry experience?
  • What positions will they fill and what duties will they perform in those positions?
  • What level of authority do the key leaders have and what are their responsibilities?
  • What is the salary for the various management positions that will attract the ideal candidates?

Additional Tips for Writing the Management Structure Section

1. Avoid Adding ‘Ghost’ Names to Your Management Team

There is always that temptation to include a ‘ghost’ name to your management team to attract and influence investors to invest in your business. Although the presence of these celebrity management team members may attract the attention of investors, it can cause your business to lose any credibility if you get found out.

Seasoned investors will investigate further the members of your management team before committing fully to your business If they find out that the celebrity name used does not play any actual role in your business, they will not invest and may write you off as dishonest.

2. Focus on Credentials But Pay Extra Attention to the Roles

Investors want to know the experience that your key team members have to determine if they can successfully reach the company’s growth and financial goals.

While it is an excellent boost for your key management team to have the right credentials, you also want to pay extra attention to the roles they will play in your company.

Organizational Chart

Organizational chart Infographic

Adding an organizational chart in this section of your business plan is not necessary, you can do it in your business plan’s appendix.

If you are exploring funding options, it is not uncommon to get asked for your organizational chart. The function of an organizational chart goes beyond raising money, you can also use it as a useful planning tool for your business.

An organizational chart can help you identify how best to structure your management team for maximum productivity and point you towards key roles you need to fill in the future.

You can use the organizational chart to show your company’s internal management structure such as the roles and responsibilities of your management team, and relationships that exist between them.

5. Describe Your Product and Service Offering

In your business plan, you have to describe what you sell or the service you plan to offer. It is the next step after defining your business and management structure. The products and services section is where you sell the benefits of your business.

Here you have to explain how your product or service will benefit your customers and describe your product lifecycle. It is also the section where you write down your plans for intellectual property like patent filings and copyrighting.

The research and development that you are undertaking for your product or service need to be explained in detail in this section. However, do not get too technical, sell the general idea and its benefits.

If you have any diagrams or intricate designs of your product or service, do not include them in the products and services section. Instead, leave them for the addendum page. Also, if you are leaving out diagrams or designs for the addendum, ensure you add this phrase “For more detail, visit the addendum Page #.”

Your product and service section in your business plan should include the following:

  • A detailed explanation that clearly shows how your product or service works.
  • The pricing model for your product or service.
  • Your business’ sales and distribution strategy.
  • The ideal customers that want your product or service.
  • The benefits of your products and services.
  • Reason(s) why your product or service is a better alternative to what your competitors are currently offering in the market.
  • Plans for filling the orders you receive
  • If you have current or pending patents, copyrights, and trademarks for your product or service, you can also discuss them in this section.

What to Focus On When Describing the Benefits, Lifecycle, and Production Process of Your Products or Services

In the products and services section, you have to distill the benefits, lifecycle, and production process of your products and services.

When describing the benefits of your products or services, here are some key factors to focus on.

  • Unique features
  • Translating the unique features into benefits
  • The emotional, psychological, and practical payoffs to attract customers
  • Intellectual property rights or any patents

When describing the product life cycle of your products or services, here are some key factors to focus on.

  • Upsells, cross-sells, and down-sells
  • Time between purchases
  • Plans for research and development.

When describing the production process for your products or services, you need to think about the following:

  • The creation of new or existing products and services.
  • The sources for the raw materials or components you need for production.
  • Assembling the products
  • Maintaining quality control
  • Supply-chain logistics (receiving the raw materials and delivering the finished products)
  • The day-to-day management of the production processes, bookkeeping, and inventory.

Tips for Writing the Products or Services Section of Your Business Plan

1. Avoid Technical Descriptions and Industry Buzzwords

The products and services section of your business plan should clearly describe the products and services that your company provides. However, it is not a section to include technical jargons that anyone outside your industry will not understand.

A good practice is to remove highly detailed or technical descriptions in favor of simple terms. Industry buzzwords are not necessary, if there are simpler terms you can use, then use them. If you plan to use your business plan to source funds, making the product or service section so technical will do you no favors.

2. Describe How Your Products or Services Differ from Your Competitors

When potential investors look at your business plan, they want to know how the products and services you are offering differ from that of your competition. Differentiating your products or services from your competition in a way that makes your solution more attractive is critical.

If you are going the innovative path and there is no market currently for your product or service, you need to describe in this section why the market needs your product or service.

For example, overnight delivery was a niche business that only a few companies were participating in. Federal Express (FedEx) had to show in its business plan that there was a large opportunity for that service and they justified why the market needed that service.

3. Long or Short Products or Services Section

Should your products or services section be short? Does the long products or services section attract more investors?

There are no straightforward answers to these questions. Whether your products or services section should be long or relatively short depends on the nature of your business.

If your business is product-focused, then automatically you need to use more space to describe the details of your products. However, if the product your business sells is a commodity item that relies on competitive pricing or other pricing strategies, you do not have to use up so much space to provide significant details about the product.

Likewise, if you are selling a commodity that is available in numerous outlets, then you do not have to spend time on writing a long products or services section.

The key to the success of your business is most likely the effectiveness of your marketing strategies compared to your competitors. Use more space to address that section.

If you are creating a new product or service that the market does not know about, your products or services section can be lengthy. The reason why is because you need to explain everything about the product or service such as the nature of the product, its use case, and values.

A short products or services section for an innovative product or service will not give the readers enough information to properly evaluate your business.

4. Describe Your Relationships with Vendors or Suppliers

Your business will rely on vendors or suppliers to supply raw materials or the components needed to make your products. In your products and services section, describe your relationships with your vendors and suppliers fully.

Avoid the mistake of relying on only one supplier or vendor. If that supplier or vendor fails to supply or goes out of business, you can easily face supply problems and struggle to meet your demands. Plan to set up multiple vendor or supplier relationships for better business stability.

5. Your Primary Goal Is to Convince Your Readers

The primary goal of your business plan is to convince your readers that your business is viable and to create a guide for your business to follow. It applies to the products and services section.

When drafting this section, think like the reader. See your reader as someone who has no idea about your products and services. You are using the products and services section to provide the needed information to help your reader understand your products and services. As a result, you have to be clear and to the point.

While you want to educate your readers about your products or services, you also do not want to bore them with lots of technical details. Show your products and services and not your fancy choice of words.

Your products and services section should provide the answer to the “what” question for your business. You and your management team may run the business, but it is your products and services that are the lifeblood of the business.

Key Questions to Answer When Writing your Products and Services Section

Answering these questions can help you write your products and services section quickly and in a way that will appeal to your readers.

  • Are your products existing on the market or are they still in the development stage?
  • What is your timeline for adding new products and services to the market?
  • What are the positives that make your products and services different from your competitors?
  • Do your products and services have any competitive advantage that your competitors’ products and services do not currently have?
  • Do your products or services have any competitive disadvantages that you need to overcome to compete with your competitors? If your answer is yes, state how you plan to overcome them,
  • How much does it cost to produce your products or services? How much do you plan to sell it for?
  • What is the price for your products and services compared to your competitors? Is pricing an issue?
  • What are your operating costs and will it be low enough for you to compete with your competitors and still take home a reasonable profit margin?
  • What is your plan for acquiring your products? Are you involved in the production of your products or services?
  • Are you the manufacturer and produce all the components you need to create your products? Do you assemble your products by using components supplied by other manufacturers? Do you purchase your products directly from suppliers or wholesalers?
  • Do you have a steady supply of products that you need to start your business? (If your business is yet to kick-off)
  • How do you plan to distribute your products or services to the market?

You can also hint at the marketing or promotion plans you have for your products or services such as how you plan to build awareness or retain customers. The next section is where you can go fully into details about your business’s marketing and sales plan.

6. Show and Explain Your Marketing and Sales Plan

Providing great products and services is wonderful, but it means nothing if you do not have a marketing and sales plan to inform your customers about them. Your marketing and sales plan is critical to the success of your business.

The sales and marketing section is where you show and offer a detailed explanation of your marketing and sales plan and how you plan to execute it. It covers your pricing plan, proposed advertising and promotion activities, activities and partnerships you need to make your business a success, and the benefits of your products and services.

There are several ways you can approach your marketing and sales strategy. Ideally, your marketing and sales strategy has to fit the unique needs of your business.

In this section, you describe how the plans your business has for attracting and retaining customers, and the exact process for making a sale happen. It is essential to thoroughly describe your complete marketing and sales plans because you are still going to reference this section when you are making financial projections for your business.

Outline Your Business’ Unique Selling Proposition (USP)

Unique Selling Proposition (USP)

The sales and marketing section is where you outline your business’s unique selling proposition (USP). When you are developing your unique selling proposition, think about the strongest reasons why people should buy from you over your competition. That reason(s) is most likely a good fit to serve as your unique selling proposition (USP).

Target Market and Target Audience

Plans on how to get your products or services to your target market and how to get your target audience to buy them go into this section. You also highlight the strengths of your business here, particularly what sets them apart from your competition.

Target Market Vs Target Audience

Before you start writing your marketing and sales plan, you need to have properly defined your target audience and fleshed out your buyer persona. If you do not first understand the individual you are marketing to, your marketing and sales plan will lack any substance and easily fall.

Creating a Smart Marketing and Sales Plan

Marketing your products and services is an investment that requires you to spend money. Like any other investment, you have to generate a good return on investment (ROI) to justify using that marketing and sales plan. Good marketing and sales plans bring in high sales and profits to your company.

Avoid spending money on unproductive marketing channels. Do your research and find out the best marketing and sales plan that works best for your company.

Your marketing and sales plan can be broken into different parts: your positioning statement, pricing, promotion, packaging, advertising, public relations, content marketing, social media, and strategic alliances.

Your Positioning Statement

Your positioning statement is the first part of your marketing and sales plan. It refers to the way you present your company to your customers.

Are you the premium solution, the low-price solution, or are you the intermediary between the two extremes in the market? What do you offer that your competitors do not that can give you leverage in the market?

Before you start writing your positioning statement, you need to spend some time evaluating the current market conditions. Here are some questions that can help you to evaluate the market

  • What are the unique features or benefits that you offer that your competitors lack?
  • What are your customers’ primary needs and wants?
  • Why should a customer choose you over your competition? How do you plan to differentiate yourself from the competition?
  • How does your company’s solution compare with other solutions in the market?

After answering these questions, then you can start writing your positioning statement. Your positioning statement does not have to be in-depth or too long.

All you need to explain with your positioning statement are two focus areas. The first is the position of your company within the competitive landscape. The other focus area is the core value proposition that sets your company apart from other alternatives that your ideal customer might consider.

Here is a simple template you can use to develop a positioning statement.

For [description of target market] who [need of target market], [product or service] [how it meets the need]. Unlike [top competition], it [most essential distinguishing feature].

For example, let’s create the positioning statement for fictional accounting software and QuickBooks alternative , TBooks.

“For small business owners who need accounting services, TBooks is an accounting software that helps small businesses handle their small business bookkeeping basics quickly and easily. Unlike Wave, TBooks gives small businesses access to live sessions with top accountants.”

You can edit this positioning statement sample and fill it with your business details.

After writing your positioning statement, the next step is the pricing of your offerings. The overall positioning strategy you set in your positioning statement will often determine how you price your products or services.

Pricing is a powerful tool that sends a strong message to your customers. Failure to get your pricing strategy right can make or mar your business. If you are targeting a low-income audience, setting a premium price can result in low sales.

You can use pricing to communicate your positioning to your customers. For example, if you are offering a product at a premium price, you are sending a message to your customers that the product belongs to the premium category.

Basic Rules to Follow When Pricing Your Offering

Setting a price for your offering involves more than just putting a price tag on it. Deciding on the right pricing for your offering requires following some basic rules. They include covering your costs, primary and secondary profit center pricing, and matching the market rate.

  • Covering Your Costs: The price you set for your products or service should be more than it costs you to produce and deliver them. Every business has the same goal, to make a profit. Depending on the strategy you want to use, there are exceptions to this rule. However, the vast majority of businesses follow this rule.
  • Primary and Secondary Profit Center Pricing: When a company sets its price above the cost of production, it is making that product its primary profit center. A company can also decide not to make its initial price its primary profit center by selling below or at even with its production cost. It rather depends on the support product or even maintenance that is associated with the initial purchase to make its profit. The initial price thus became its secondary profit center.
  • Matching the Market Rate: A good rule to follow when pricing your products or services is to match your pricing with consumer demand and expectations. If you price your products or services beyond the price your customer perceives as the ideal price range, you may end up with no customers. Pricing your products too low below what your customer perceives as the ideal price range may lead to them undervaluing your offering.

Pricing Strategy

Your pricing strategy influences the price of your offering. There are several pricing strategies available for you to choose from when examining the right pricing strategy for your business. They include cost-plus pricing, market-based pricing, value pricing, and more.

Pricing strategy influences the price of offering

  • Cost-plus Pricing: This strategy is one of the simplest and oldest pricing strategies. Here you consider the cost of producing a unit of your product and then add a profit to it to arrive at your market price. It is an effective pricing strategy for manufacturers because it helps them cover their initial costs. Another name for the cost-plus pricing strategy is the markup pricing strategy.
  • Market-based Pricing: This pricing strategy analyses the market including competitors’ pricing and then sets a price based on what the market is expecting. With this pricing strategy, you can either set your price at the low-end or high-end of the market.
  • Value Pricing: This pricing strategy involves setting a price based on the value you are providing to your customer. When adopting a value-based pricing strategy, you have to set a price that your customers are willing to pay. Service-based businesses such as small business insurance providers , luxury goods sellers, and the fashion industry use this pricing strategy.

After carefully sorting out your positioning statement and pricing, the next item to look at is your promotional strategy. Your promotional strategy explains how you plan on communicating with your customers and prospects.

As a business, you must measure all your costs, including the cost of your promotions. You also want to measure how much sales your promotions bring for your business to determine its usefulness. Promotional strategies or programs that do not lead to profit need to be removed.

There are different types of promotional strategies you can adopt for your business, they include advertising, public relations, and content marketing.

Advertising

Your business plan should include your advertising plan which can be found in the marketing and sales plan section. You need to include an overview of your advertising plans such as the areas you plan to spend money on to advertise your business and offers.

Ensure that you make it clear in this section if your business will be advertising online or using the more traditional offline media, or the combination of both online and offline media. You can also include the advertising medium you want to use to raise awareness about your business and offers.

Some common online advertising mediums you can use include social media ads, landing pages, sales pages, SEO, Pay-Per-Click, emails, Google Ads, and others. Some common traditional and offline advertising mediums include word of mouth, radios, direct mail, televisions, flyers, billboards, posters, and others.

A key component of your advertising strategy is how you plan to measure the effectiveness and success of your advertising campaign. There is no point in sticking with an advertising plan or medium that does not produce results for your business in the long run.

Public Relations

A great way to reach your customers is to get the media to cover your business or product. Publicity, especially good ones, should be a part of your marketing and sales plan. In this section, show your plans for getting prominent reviews of your product from reputable publications and sources.

Your business needs that exposure to grow. If public relations is a crucial part of your promotional strategy, provide details about your public relations plan here.

Content Marketing

Content marketing is a popular promotional strategy used by businesses to inform and attract their customers. It is about teaching and educating your prospects on various topics of interest in your niche, it does not just involve informing them about the benefits and features of the products and services you have,

The Benefits of Content Marketing

Businesses publish content usually for free where they provide useful information, tips, and advice so that their target market can be made aware of the importance of their products and services. Content marketing strategies seek to nurture prospects into buyers over time by simply providing value.

Your company can create a blog where it will be publishing content for its target market. You will need to use the best website builder such as Wix and Squarespace and the best web hosting services such as Bluehost, Hostinger, and other Bluehost alternatives to create a functional blog or website.

If content marketing is a crucial part of your promotional strategy (as it should be), detail your plans under promotions.

Including high-quality images of the packaging of your product in your business plan is a lovely idea. You can add the images of the packaging of that product in the marketing and sales plan section. If you are not selling a product, then you do not need to include any worry about the physical packaging of your product.

When organizing the packaging section of your business plan, you can answer the following questions to make maximum use of this section.

  • Is your choice of packaging consistent with your positioning strategy?
  • What key value proposition does your packaging communicate? (It should reflect the key value proposition of your business)
  • How does your packaging compare to that of your competitors?

Social Media

Your 21st-century business needs to have a good social media presence. Not having one is leaving out opportunities for growth and reaching out to your prospect.

You do not have to join the thousands of social media platforms out there. What you need to do is join the ones that your customers are active on and be active there.

Most popular social media platforms

Businesses use social media to provide information about their products such as promotions, discounts, the benefits of their products, and content on their blogs.

Social media is also a platform for engaging with your customers and getting feedback about your products or services. Make no mistake, more and more of your prospects are using social media channels to find more information about companies.

You need to consider the social media channels you want to prioritize your business (prioritize the ones your customers are active in) and your branding plans in this section.

Choosing the right social media platform

Strategic Alliances

If your company plans to work closely with other companies as part of your sales and marketing plan, include it in this section. Prove details about those partnerships in your business plan if you have already established them.

Strategic alliances can be beneficial for all parties involved including your company. Working closely with another company in the form of a partnership can provide access to a different target market segment for your company.

The company you are partnering with may also gain access to your target market or simply offer a new product or service (that of your company) to its customers.

Mutually beneficial partnerships can cover the weaknesses of one company with the strength of another. You should consider strategic alliances with companies that sell complimentary products to yours. For example, if you provide printers, you can partner with a company that produces ink since the customers that buy printers from you will also need inks for printing.

Steps Involved in Creating a Marketing and Sales Plan

1. Focus on Your Target Market

Identify who your customers are, the market you want to target. Then determine the best ways to get your products or services to your potential customers.

2. Evaluate Your Competition

One of the goals of having a marketing plan is to distinguish yourself from your competition. You cannot stand out from them without first knowing them in and out.

You can know your competitors by gathering information about their products, pricing, service, and advertising campaigns.

These questions can help you know your competition.

  • What makes your competition successful?
  • What are their weaknesses?
  • What are customers saying about your competition?

3. Consider Your Brand

Customers' perception of your brand has a strong impact on your sales. Your marketing and sales plan should seek to bolster the image of your brand. Before you start marketing your business, think about the message you want to pass across about your business and your products and services.

4. Focus on Benefits

The majority of your customers do not view your product in terms of features, what they want to know is the benefits and solutions your product offers. Think about the problems your product solves and the benefits it delivers, and use it to create the right sales and marketing message.

Your marketing plan should focus on what you want your customer to get instead of what you provide. Identify those benefits in your marketing and sales plan.

5. Focus on Differentiation

Your marketing and sales plan should look for a unique angle they can take that differentiates your business from the competition, even if the products offered are similar. Some good areas of differentiation you can use are your benefits, pricing, and features.

Key Questions to Answer When Writing Your Marketing and Sales Plan

  • What is your company’s budget for sales and marketing campaigns?
  • What key metrics will you use to determine if your marketing plans are successful?
  • What are your alternatives if your initial marketing efforts do not succeed?
  • Who are the sales representatives you need to promote your products or services?
  • What are the marketing and sales channels you plan to use? How do you plan to get your products in front of your ideal customers?
  • Where will you sell your products?

You may want to include samples of marketing materials you plan to use such as print ads, website descriptions, and social media ads. While it is not compulsory to include these samples, it can help you better communicate your marketing and sales plan and objectives.

The purpose of the marketing and sales section is to answer this question “How will you reach your customers?” If you cannot convincingly provide an answer to this question, you need to rework your marketing and sales section.

7. Clearly Show Your Funding Request

If you are writing your business plan to ask for funding from investors or financial institutions, the funding request section is where you will outline your funding requirements. The funding request section should answer the question ‘How much money will your business need in the near future (3 to 5 years)?’

A good funding request section will clearly outline and explain the amount of funding your business needs over the next five years. You need to know the amount of money your business needs to make an accurate funding request.

Also, when writing your funding request, provide details of how the funds will be used over the period. Specify if you want to use the funds to buy raw materials or machinery, pay salaries, pay for advertisements, and cover specific bills such as rent and electricity.

In addition to explaining what you want to use the funds requested for, you need to clearly state the projected return on investment (ROI) . Investors and creditors want to know if your business can generate profit for them if they put funds into it.

Ensure you do not inflate the figures and stay as realistic as possible. Investors and financial institutions you are seeking funds from will do their research before investing money in your business.

If you are not sure of an exact number to request from, you can use some range of numbers as rough estimates. Add a best-case scenario and a work-case scenario to your funding request. Also, include a description of your strategic future financial plans such as selling your business or paying off debts.

Funding Request: Debt or Equity?

When making your funding request, specify the type of funding you want. Do you want debt or equity? Draw out the terms that will be applicable for the funding, and the length of time the funding request will cover.

Case for Equity

If your new business has not yet started generating profits, you are most likely preparing to sell equity in your business to raise capital at the early stage. Equity here refers to ownership. In this case, you are selling a portion of your company to raise capital.

Although this method of raising capital for your business does not put your business in debt, keep in mind that an equity owner may expect to play a key role in company decisions even if he does not hold a major stake in the company.

Most equity sales for startups are usually private transactions . If you are making a funding request by offering equity in exchange for funding, let the investor know that they will be paid a dividend (a share of the company’s profit). Also, let the investor know the process for selling their equity in your business.

Case for Debt

You may decide not to offer equity in exchange for funds, instead, you make a funding request with the promise to pay back the money borrowed at the agreed time frame.

When making a funding request with an agreement to pay back, note that you will have to repay your creditors both the principal amount borrowed and the interest on it. Financial institutions offer this type of funding for businesses.

Large companies combine both equity and debt in their capital structure. When drafting your business plan, decide if you want to offer both or one over the other.

Before you sell equity in exchange for funding in your business, consider if you are willing to accept not being in total control of your business. Also, before you seek loans in your funding request section, ensure that the terms of repayment are favorable.

You should set a clear timeline in your funding request so that potential investors and creditors can know what you are expecting. Some investors and creditors may agree to your funding request and then delay payment for longer than 30 days, meanwhile, your business needs an immediate cash injection to operate efficiently.

Additional Tips for Writing the Funding Request Section of your Business Plan

The funding request section is not necessary for every business, it is only needed by businesses who plan to use their business plan to secure funding.

If you are adding the funding request section to your business plan, provide an itemized summary of how you plan to use the funds requested. Hiring a lawyer, accountant, or other professionals may be necessary for the proper development of this section.

You should also gather and use financial statements that add credibility and support to your funding requests. Ensure that the financial statements you use should include your projected financial data such as projected cash flows, forecast statements, and expenditure budgets.

If you are an existing business, include all historical financial statements such as cash flow statements, balance sheets and income statements .

Provide monthly and quarterly financial statements for a year. If your business has records that date back beyond the one-year mark, add the yearly statements of those years. These documents are for the appendix section of your business plan.

8. Detail Your Financial Plan, Metrics, and Projections

If you used the funding request section in your business plan, supplement it with a financial plan, metrics, and projections. This section paints a picture of the past performance of your business and then goes ahead to make an informed projection about its future.

The goal of this section is to convince readers that your business is going to be a financial success. It outlines your business plan to generate enough profit to repay the loan (with interest if applicable) and to generate a decent return on investment for investors.

If you have an existing business already in operation, use this section to demonstrate stability through finance. This section should include your cash flow statements, balance sheets, and income statements covering the last three to five years. If your business has some acceptable collateral that you can use to acquire loans, list it in the financial plan, metrics, and projection section.

Apart from current financial statements, this section should also contain a prospective financial outlook that spans the next five years. Include forecasted income statements, cash flow statements, balance sheets, and capital expenditure budget.

If your business is new and is not yet generating profit, use clear and realistic projections to show the potentials of your business.

When drafting this section, research industry norms and the performance of comparable businesses. Your financial projections should cover at least five years. State the logic behind your financial projections. Remember you can always make adjustments to this section as the variables change.

The financial plan, metrics, and projection section create a baseline which your business can either exceed or fail to reach. If your business fails to reach your projections in this section, you need to understand why it failed.

Investors and loan managers spend a lot of time going through the financial plan, metrics, and projection section compared to other parts of the business plan. Ensure you spend time creating credible financial analyses for your business in this section.

Many entrepreneurs find this section daunting to write. You do not need a business degree to create a solid financial forecast for your business. Business finances, especially for startups, are not as complicated as they seem. There are several online tools and templates that make writing this section so much easier.

Use Graphs and Charts

The financial plan, metrics, and projection section is a great place to use graphs and charts to tell the financial story of your business. Charts and images make it easier to communicate your finances.

Accuracy in this section is key, ensure you carefully analyze your past financial statements properly before making financial projects.

Address the Risk Factors and Show Realistic Financial Projections

Keep your financial plan, metrics, and projection realistic. It is okay to be optimistic in your financial projection, however, you have to justify it.

You should also address the various risk factors associated with your business in this section. Investors want to know the potential risks involved, show them. You should also show your plans for mitigating those risks.

What You Should In The Financial Plan, Metrics, and Projection Section of Your Business Plan

The financial plan, metrics, and projection section of your business plan should have monthly sales and revenue forecasts for the first year. It should also include annual projections that cover 3 to 5 years.

A three-year projection is a basic requirement to have in your business plan. However, some investors may request a five-year forecast.

Your business plan should include the following financial statements: sales forecast, personnel plan, income statement, income statement, cash flow statement, balance sheet, and an exit strategy.

1. Sales Forecast

Sales forecast refers to your projections about the number of sales your business is going to record over the next few years. It is typically broken into several rows, with each row assigned to a core product or service that your business is offering.

One common mistake people make in their business plan is to break down the sales forecast section into long details. A sales forecast should forecast the high-level details.

For example, if you are forecasting sales for a payroll software provider, you could break down your forecast into target market segments or subscription categories.

Benefits of Sales Forecasting

Your sales forecast section should also have a corresponding row for each sales row to cover the direct cost or Cost of Goods Sold (COGS). The objective of these rows is to show the expenses that your business incurs in making and delivering your product or service.

Note that your Cost of Goods Sold (COGS) should only cover those direct costs incurred when making your products. Other indirect expenses such as insurance, salaries, payroll tax, and rent should not be included.

For example, the Cost of Goods Sold (COGS) for a restaurant is the cost of ingredients while for a consulting company it will be the cost of paper and other presentation materials.

Factors that affect sales forecasting

2. Personnel Plan

The personnel plan section is where you provide details about the payment plan for your employees. For a small business, you can easily list every position in your company and how much you plan to pay in the personnel plan.

However, for larger businesses, you have to break the personnel plan into functional groups such as sales and marketing.

The personnel plan will also include the cost of an employee beyond salary, commonly referred to as the employee burden. These costs include insurance, payroll taxes , and other essential costs incurred monthly as a result of having employees on your payroll.

True HR Cost Infographic

3. Income Statement

The income statement section shows if your business is making a profit or taking a loss. Another name for the income statement is the profit and loss (P&L). It takes data from your sales forecast and personnel plan and adds other ongoing expenses you incur while running your business.

The income statement section

Every business plan should have an income statement. It subtracts your business expenses from its earnings to show if your business is generating profit or incurring losses.

The income statement has the following items: sales, Cost of Goods Sold (COGS), gross margin, operating expenses, total operating expenses, operating income , total expenses, and net profit.

  • Sales refer to the revenue your business generates from selling its products or services. Other names for sales are income or revenue.
  • Cost of Goods Sold (COGS) refers to the total cost of selling your products. Other names for COGS are direct costs or cost of sales. Manufacturing businesses use the Costs of Goods Manufactured (COGM) .
  • Gross Margin is the figure you get when you subtract your COGS from your sales. In your income statement, you can express it as a percentage of total sales (Gross margin / Sales = Gross Margin Percent).
  • Operating Expenses refer to all the expenses you incur from running your business. It exempts the COGS because it stands alone as a core part of your income statement. You also have to exclude taxes, depreciation, and amortization. Your operating expenses include salaries, marketing expenses, research and development (R&D) expenses, and other expenses.
  • Total Operating Expenses refers to the sum of all your operating expenses including those exemptions named above under operating expenses.
  • Operating Income refers to earnings before interest, taxes, depreciation, and amortization. It is simply known as the acronym EBITDA (earnings before interest, taxes, depreciation, and amortization). Calculating your operating income is simple, all you need to do is to subtract your COGS and total operating expenses from your sales.
  • Total Expenses refer to the sum of your operating expenses and your business’ interest, taxes, depreciation, and amortization.
  • Net profit shows whether your business has made a profit or taken a loss during a given timeframe.

4. Cash Flow Statement

The cash flow statement tracks the money you have in the bank at any given point. It is often confused with the income statement or the profit and loss statement. They are both different types of financial statements. The income statement calculates your profits and losses while the cash flow statement shows you how much you have in the bank.

Cash Flow Statement Example

5. Balance Sheet

The balance sheet is a financial statement that provides an overview of the financial health of your business. It contains information about the assets and liabilities of your company, and owner’s or shareholders’ equity.

You can get the net worth of your company by subtracting your company’s liabilities from its assets.

Balance sheet Formula

6. Exit Strategy

The exit strategy refers to a probable plan for selling your business either to the public in an IPO or to another company. It is the last thing you include in the financial plan, metrics, and projection section.

You can choose to omit the exit strategy from your business plan if you plan to maintain full ownership of your business and do not plan on seeking angel investment or virtual capitalist (VC) funding.

Investors may want to know what your exit plan is. They invest in your business to get a good return on investment.

Your exit strategy does not have to include long and boring details. Ensure you identify some interested parties who may be interested in buying the company if it becomes a success.

Exit Strategy Section of Business Plan Infographic

Key Questions to Answer with Your Financial Plan, Metrics, and Projection

Your financial plan, metrics, and projection section helps investors, creditors, or your internal managers to understand what your expenses are, the amount of cash you need, and what it takes to make your company profitable. It also shows what you will be doing with any funding.

You do not need to show actual financial data if you do not have one. Adding forecasts and projections to your financial statements is added proof that your strategy is feasible and shows investors you have planned properly.

Here are some key questions to answer to help you develop this section.

  • What is your sales forecast for the next year?
  • When will your company achieve a positive cash flow?
  • What are the core expenses you need to operate?
  • How much money do you need upfront to operate or grow your company?
  • How will you use the loans or investments?

9. Add an Appendix to Your Business Plan

Adding an appendix to your business plan is optional. It is a useful place to put any charts, tables, legal notes, definitions, permits, résumés, and other critical information that do not fit into other sections of your business plan.

The appendix section is where you would want to include details of a patent or patent-pending if you have one. You can always add illustrations or images of your products here. It is the last section of your business plan.

When writing your business plan, there are details you cut short or remove to prevent the entire section from becoming too lengthy. There are also details you want to include in the business plan but are not a good fit for any of the previous sections. You can add that additional information to the appendix section.

Businesses also use the appendix section to include supporting documents or other materials specially requested by investors or lenders.

You can include just about any information that supports the assumptions and statements you made in the business plan under the appendix. It is the one place in the business plan where unrelated data and information can coexist amicably.

If your appendix section is lengthy, try organizing it by adding a table of contents at the beginning of the appendix section. It is also advisable to group similar information to make it easier for the reader to access them.

A well-organized appendix section makes it easier to share your information clearly and concisely. Add footnotes throughout the rest of the business plan or make references in the plan to the documents in the appendix.

The appendix section is usually only necessary if you are seeking funding from investors or lenders, or hoping to attract partners.

People reading business plans do not want to spend time going through a heap of backup information, numbers, and charts. Keep these documents or information in the Appendix section in case the reader wants to dig deeper.

Common Items to Include in the Appendix Section of Your Business Plan

The appendix section includes documents that supplement or support the information or claims given in other sections of the business plans. Common items you can include in the appendix section include:

  • Additional data about the process of manufacturing or creation
  • Additional description of products or services such as product schematics
  • Additional financial documents or projections
  • Articles of incorporation and status
  • Backup for market research or competitive analysis
  • Bank statements
  • Business registries
  • Client testimonials (if your business is already running)
  • Copies of insurances
  • Credit histories (personal or/and business)
  • Deeds and permits
  • Equipment leases
  • Examples of marketing and advertising collateral
  • Industry associations and memberships
  • Images of product
  • Intellectual property
  • Key customer contracts
  • Legal documents and other contracts
  • Letters of reference
  • Links to references
  • Market research data
  • Organizational charts
  • Photographs of potential facilities
  • Professional licenses pertaining to your legal structure or type of business
  • Purchase orders
  • Resumes of the founder(s) and key managers
  • State and federal identification numbers or codes
  • Trademarks or patents’ registrations

Avoid using the appendix section as a place to dump any document or information you feel like adding. Only add documents or information that you support or increase the credibility of your business plan.

Tips and Strategies for Writing a Convincing Business Plan

To achieve a perfect business plan, you need to consider some key tips and strategies. These tips will raise the efficiency of your business plan above average.

1. Know Your Audience

When writing a business plan, you need to know your audience . Business owners write business plans for different reasons. Your business plan has to be specific. For example, you can write business plans to potential investors, banks, and even fellow board members of the company.

The audience you are writing to determines the structure of the business plan. As a business owner, you have to know your audience. Not everyone will be your audience. Knowing your audience will help you to narrow the scope of your business plan.

Consider what your audience wants to see in your projects, the likely questions they might ask, and what interests them.

  • A business plan used to address a company's board members will center on its employment schemes, internal affairs, projects, stakeholders, etc.
  • A business plan for financial institutions will talk about the size of your market and the chances for you to pay back any loans you demand.
  • A business plan for investors will show proof that you can return the investment capital within a specific time. In addition, it discusses your financial projections, tractions, and market size.

2. Get Inspiration from People

Writing a business plan from scratch as an entrepreneur can be daunting. That is why you need the right inspiration to push you to write one. You can gain inspiration from the successful business plans of other businesses. Look at their business plans, the style they use, the structure of the project, etc.

To make your business plan easier to create, search companies related to your business to get an exact copy of what you need to create an effective business plan. You can also make references while citing examples in your business plans.

When drafting your business plan, get as much help from others as you possibly can. By getting inspiration from people, you can create something better than what they have.

3. Avoid Being Over Optimistic

Many business owners make use of strong adjectives to qualify their content. One of the big mistakes entrepreneurs make when preparing a business plan is promising too much.

The use of superlatives and over-optimistic claims can prepare the audience for more than you can offer. In the end, you disappoint the confidence they have in you.

In most cases, the best option is to be realistic with your claims and statistics. Most of the investors can sense a bit of incompetency from the overuse of superlatives. As a new entrepreneur, do not be tempted to over-promise to get the interests of investors.

The concept of entrepreneurship centers on risks, nothing is certain when you make future analyses. What separates the best is the ability to do careful research and work towards achieving that, not promising more than you can achieve.

To make an excellent first impression as an entrepreneur, replace superlatives with compelling data-driven content. In this way, you are more specific than someone promising a huge ROI from an investment.

4. Keep it Simple and Short

When writing business plans, ensure you keep them simple throughout. Irrespective of the purpose of the business plan, your goal is to convince the audience.

One way to achieve this goal is to make them understand your proposal. Therefore, it would be best if you avoid the use of complex grammar to express yourself. It would be a huge turn-off if the people you want to convince are not familiar with your use of words.

Another thing to note is the length of your business plan. It would be best if you made it as brief as possible.

You hardly see investors or agencies that read through an extremely long document. In that case, if your first few pages can’t convince them, then you have lost it. The more pages you write, the higher the chances of you derailing from the essential contents.

To ensure your business plan has a high conversion rate, you need to dispose of every unnecessary information. For example, if you have a strategy that you are not sure of, it would be best to leave it out of the plan.

5. Make an Outline and Follow Through

A perfect business plan must have touched every part needed to convince the audience. Business owners get easily tempted to concentrate more on their products than on other sections. Doing this can be detrimental to the efficiency of the business plan.

For example, imagine you talking about a product but omitting or providing very little information about the target audience. You will leave your clients confused.

To ensure that your business plan communicates your full business model to readers, you have to input all the necessary information in it. One of the best ways to achieve this is to design a structure and stick to it.

This structure is what guides you throughout the writing. To make your work easier, you can assign an estimated word count or page limit to every section to avoid making it too bulky for easy reading. As a guide, the necessary things your business plan must contain are:

  • Table of contents
  • Introduction
  • Product or service description
  • Target audience
  • Market size
  • Competition analysis
  • Financial projections

Some specific businesses can include some other essential sections, but these are the key sections that must be in every business plan.

6. Ask a Professional to Proofread

When writing a business plan, you must tie all loose ends to get a perfect result. When you are done with writing, call a professional to go through the document for you. You are bound to make mistakes, and the way to correct them is to get external help.

You should get a professional in your field who can relate to every section of your business plan. It would be easier for the professional to notice the inner flaws in the document than an editor with no knowledge of your business.

In addition to getting a professional to proofread, get an editor to proofread and edit your document. The editor will help you identify grammatical errors, spelling mistakes, and inappropriate writing styles.

Writing a business plan can be daunting, but you can surmount that obstacle and get the best out of it with these tips.

Business Plan Examples and Templates That’ll Save You Tons of Time

1. hubspot's one-page business plan.

HubSpot's One Page Business Plan

The one-page business plan template by HubSpot is the perfect guide for businesses of any size, irrespective of their business strategy. Although the template is condensed into a page, your final business plan should not be a page long! The template is designed to ask helpful questions that can help you develop your business plan.

Hubspot’s one-page business plan template is divided into nine fields:

  • Business opportunity
  • Company description
  • Industry analysis
  • Target market
  • Implementation timeline
  • Marketing plan
  • Financial summary
  • Funding required

2. Bplan’s Free Business Plan Template

Bplan’s Free Business Plan Template

Bplans' free business plan template is investor-approved. It is a rich template used by prestigious educational institutions such as Babson College and Princeton University to teach entrepreneurs how to create a business plan.

The template has six sections: the executive summary, opportunity, execution, company, financial plan, and appendix. There is a step-by-step guide for writing every little detail in the business plan. Follow the instructions each step of the way and you will create a business plan that impresses investors or lenders easily.

3. HubSpot's Downloadable Business Plan Template

HubSpot's Downloadable Business Plan Template

HubSpot’s downloadable business plan template is a more comprehensive option compared to the one-page business template by HubSpot. This free and downloadable business plan template is designed for entrepreneurs.

The template is a comprehensive guide and checklist for business owners just starting their businesses. It tells you everything you need to fill in each section of the business plan and how to do it.

There are nine sections in this business plan template: an executive summary, company and business description, product and services line, market analysis, marketing plan, sales plan, legal notes, financial considerations, and appendix.

4. Business Plan by My Own Business Institute

The Business Profile

My Own Business Institute (MOBI) which is a part of Santa Clara University's Center for Innovation and Entrepreneurship offers a free business plan template. You can either copy the free business template from the link provided above or download it as a Word document.

The comprehensive template consists of a whopping 15 sections.

  • The Business Profile
  • The Vision and the People
  • Home-Based Business and Freelance Business Opportunities
  • Organization
  • Licenses and Permits
  • Business Insurance
  • Communication Tools
  • Acquisitions
  • Location and Leasing
  • Accounting and Cash Flow
  • Opening and Marketing
  • Managing Employees
  • Expanding and Handling Problems

There are lots of helpful tips on how to fill each section in the free business plan template by MOBI.

5. Score's Business Plan Template for Startups

Score's Business Plan Template for Startups

Score is an American nonprofit organization that helps entrepreneurs build successful companies. This business plan template for startups by Score is available for free download. The business plan template asks a whooping 150 generic questions that help entrepreneurs from different fields to set up the perfect business plan.

The business plan template for startups contains clear instructions and worksheets, all you have to do is answer the questions and fill the worksheets.

There are nine sections in the business plan template: executive summary, company description, products and services, marketing plan, operational plan, management and organization, startup expenses and capitalization, financial plan, and appendices.

The ‘refining the plan’ resource contains instructions that help you modify your business plan to suit your specific needs, industry, and target audience. After you have completed Score’s business plan template, you can work with a SCORE mentor for expert advice in business planning.

6. Minimalist Architecture Business Plan Template by Venngage

Minimalist Architecture Business Plan Template by Venngage

The minimalist architecture business plan template is a simple template by Venngage that you can customize to suit your business needs .

There are five sections in the template: an executive summary, statement of problem, approach and methodology, qualifications, and schedule and benchmark. The business plan template has instructions that guide users on what to fill in each section.

7. Small Business Administration Free Business Plan Template

Small Business Administration Free Business Plan Template

The Small Business Administration (SBA) offers two free business plan templates, filled with practical real-life examples that you can model to create your business plan. Both free business plan templates are written by fictional business owners: Rebecca who owns a consulting firm, and Andrew who owns a toy company.

There are five sections in the two SBA’s free business plan templates.

  • Executive Summary
  • Company Description
  • Service Line
  • Marketing and Sales

8. The $100 Startup's One-Page Business Plan

The $100 Startup's One Page Business Plan

The one-page business plan by the $100 startup is a simple business plan template for entrepreneurs who do not want to create a long and complicated plan . You can include more details in the appendices for funders who want more information beyond what you can put in the one-page business plan.

There are five sections in the one-page business plan such as overview, ka-ching, hustling, success, and obstacles or challenges or open questions. You can answer all the questions using one or two sentences.

9. PandaDoc’s Free Business Plan Template

PandaDoc’s Free Business Plan Template

The free business plan template by PandaDoc is a comprehensive 15-page document that describes the information you should include in every section.

There are 11 sections in PandaDoc’s free business plan template.

  • Executive summary
  • Business description
  • Products and services
  • Operations plan
  • Management organization
  • Financial plan
  • Conclusion / Call to action
  • Confidentiality statement

You have to sign up for its 14-day free trial to access the template. You will find different business plan templates on PandaDoc once you sign up (including templates for general businesses and specific businesses such as bakeries, startups, restaurants, salons, hotels, and coffee shops)

PandaDoc allows you to customize its business plan templates to fit the needs of your business. After editing the template, you can send it to interested parties and track opens and views through PandaDoc.

10. Invoiceberry Templates for Word, Open Office, Excel, or PPT

Invoiceberry Templates Business Concept

InvoiceBerry is a U.K based online invoicing and tracking platform that offers free business plan templates in .docx, .odt, .xlsx, and .pptx formats for freelancers and small businesses.

Before you can download the free business plan template, it will ask you to give it your email address. After you complete the little task, it will send the download link to your inbox for you to download. It also provides a business plan checklist in .xlsx file format that ensures you add the right information to the business plan.

Alternatives to the Traditional Business Plan

A business plan is very important in mapping out how one expects their business to grow over a set number of years, particularly when they need external investment in their business. However, many investors do not have the time to watch you present your business plan. It is a long and boring read.

Luckily, there are three alternatives to the traditional business plan (the Business Model Canvas, Lean Canvas, and Startup Pitch Deck). These alternatives are less laborious and easier and quicker to present to investors.

Business Model Canvas (BMC)

The business model canvas is a business tool used to present all the important components of setting up a business, such as customers, route to market, value proposition, and finance in a single sheet. It provides a very focused blueprint that defines your business initially which you can later expand on if needed.

Business Model Canvas (BMC) Infographic

The sheet is divided mainly into company, industry, and consumer models that are interconnected in how they find problems and proffer solutions.

Segments of the Business Model Canvas

The business model canvas was developed by founder Alexander Osterwalder to answer important business questions. It contains nine segments.

Segments of the Business Model Canvas

  • Key Partners: Who will be occupying important executive positions in your business? What do they bring to the table? Will there be a third party involved with the company?
  • Key Activities: What important activities will production entail? What activities will be carried out to ensure the smooth running of the company?
  • The Product’s Value Propositions: What does your product do? How will it be different from other products?
  • Customer Segments: What demography of consumers are you targeting? What are the habits of these consumers? Who are the MVPs of your target consumers?
  • Customer Relationships: How will the team support and work with its customer base? How do you intend to build and maintain trust with the customer?
  • Key Resources: What type of personnel and tools will be needed? What size of the budget will they need access to?
  • Channels: How do you plan to create awareness of your products? How do you intend to transport your product to the customer?
  • Cost Structure: What is the estimated cost of production? How much will distribution cost?
  • Revenue Streams: For what value are customers willing to pay? How do they prefer to pay for the product? Are there any external revenues attached apart from the main source? How do the revenue streams contribute to the overall revenue?

Lean Canvas

The lean canvas is a problem-oriented alternative to the standard business model canvas. It was proposed by Ash Maurya, creator of Lean Stack as a development of the business model generation. It uses a more problem-focused approach and it majorly targets entrepreneurs and startup businesses.

The lean canvas is a problem oriented alternative to the standard business model canvas

Lean Canvas uses the same 9 blocks concept as the business model canvas, however, they have been modified slightly to suit the needs and purpose of a small startup. The key partners, key activities, customer relationships, and key resources are replaced by new segments which are:

  • Problem: Simple and straightforward number of problems you have identified, ideally three.
  • Solution: The solutions to each problem.
  • Unfair Advantage: Something you possess that can't be easily bought or replicated.
  • Key Metrics: Important numbers that will tell how your business is doing.

Startup Pitch Deck

While the business model canvas compresses into a factual sheet, startup pitch decks expand flamboyantly.

Pitch decks, through slides, convey your business plan, often through graphs and images used to emphasize estimations and observations in your presentation. Entrepreneurs often use pitch decks to fully convince their target audience of their plans before discussing funding arrangements.

Startup Pitch Deck Presentation

Considering the likelihood of it being used in a small time frame, a good startup pitch deck should ideally contain 20 slides or less to have enough time to answer questions from the audience.

Unlike the standard and lean business model canvases, a pitch deck doesn't have a set template on how to present your business plan but there are still important components to it. These components often mirror those of the business model canvas except that they are in slide form and contain more details.

Airbnb Pitch Deck

Using Airbnb (one of the most successful start-ups in recent history) for reference, the important components of a good slide are listed below.

  • Cover/Introduction Slide: Here, you should include your company's name and mission statement. Your mission statement should be a very catchy tagline. Also, include personal information and contact details to provide an easy link for potential investors.
  • Problem Slide: This slide requires you to create a connection with the audience or the investor that you are pitching. For example in their pitch, Airbnb summarized the most important problems it would solve in three brief points – pricing of hotels, disconnection from city culture, and connection problems for local bookings.
  • Solution Slide: This slide includes your core value proposition. List simple and direct solutions to the problems you have mentioned
  • Customer Analysis: Here you will provide information on the customers you will be offering your service to. The identity of your customers plays an important part in fundraising as well as the long-run viability of the business.
  • Market Validation: Use competitive analysis to show numbers that prove the presence of a market for your product, industry behavior in the present and the long run, as well as the percentage of the market you aim to attract. It shows that you understand your competitors and customers and convinces investors of the opportunities presented in the market.
  • Business Model: Your business model is the hook of your presentation. It may vary in complexity but it should generally include a pricing system informed by your market analysis. The goal of the slide is to confirm your business model is easy to implement.
  • Marketing Strategy: This slide should summarize a few customer acquisition methods that you plan to use to grow the business.
  • Competitive Advantage: What this slide will do is provide information on what will set you apart and make you a more attractive option to customers. It could be the possession of technology that is not widely known in the market.
  • Team Slide: Here you will give a brief description of your team. Include your key management personnel here and their specific roles in the company. Include their educational background, job history, and skillsets. Also, talk about their accomplishments in their careers so far to build investors' confidence in members of your team.
  • Traction Slide: This validates the company’s business model by showing growth through early sales and support. The slide aims to reduce any lingering fears in potential investors by showing realistic periodic milestones and profit margins. It can include current sales, growth, valuable customers, pre-orders, or data from surveys outlining current consumer interest.
  • Funding Slide: This slide is popularly referred to as ‘the ask'. Here you will include important details like how much is needed to get your business off the ground and how the funding will be spent to help the company reach its goals.
  • Appendix Slides: Your pitch deck appendix should always be included alongside a standard pitch presentation. It consists of additional slides you could not show in the pitch deck but you need to complement your presentation.

It is important to support your calculations with pictorial renditions. Infographics, such as pie charts or bar graphs, will be more effective in presenting the information than just listing numbers. For example, a six-month graph that shows rising profit margins will easily look more impressive than merely writing it.

Lastly, since a pitch deck is primarily used to secure meetings and you may be sharing your pitch with several investors, it is advisable to keep a separate public version that doesn't include financials. Only disclose the one with projections once you have secured a link with an investor.

Advantages of the Business Model Canvas, Lean Canvas, and Startup Pitch Deck over the Traditional Business Plan

  • Time-Saving: Writing a detailed traditional business plan could take weeks or months. On the other hand, all three alternatives can be done in a few days or even one night of brainstorming if you have a comprehensive understanding of your business.
  • Easier to Understand: Since the information presented is almost entirely factual, it puts focus on what is most important in running the business. They cut away the excess pages of fillers in a traditional business plan and allow investors to see what is driving the business and what is getting in the way.
  • Easy to Update: Businesses typically present their business plans to many potential investors before they secure funding. What this means is that you may regularly have to amend your presentation to update statistics or adjust to audience-specific needs. For a traditional business plan, this could mean rewriting a whole section of your plan. For the three alternatives, updating is much easier because they are not voluminous.
  • Guide for a More In-depth Business Plan: All three alternatives have the added benefit of being able to double as a sketch of your business plan if the need to create one arises in the future.

Business Plan FAQ

Business plans are important for any entrepreneur who is looking for a framework to run their company over some time or seeking external support. Although they are essential for new businesses, every company should ideally have a business plan to track their growth from time to time.  They can be used by startups seeking investments or loans to convey their business ideas or an employee to convince his boss of the feasibility of starting a new project. They can also be used by companies seeking to recruit high-profile employee targets into key positions or trying to secure partnerships with other firms.

Business plans often vary depending on your target audience, the scope, and the goals for the plan. Startup plans are the most common among the different types of business plans.  A start-up plan is used by a new business to present all the necessary information to help get the business up and running. They are usually used by entrepreneurs who are seeking funding from investors or bank loans. The established company alternative to a start-up plan is a feasibility plan. A feasibility plan is often used by an established company looking for new business opportunities. They are used to show the upsides of creating a new product for a consumer base. Because the audience is usually company people, it requires less company analysis. The third type of business plan is the lean business plan. A lean business plan is a brief, straight-to-the-point breakdown of your ideas and analysis for your business. It does not contain details of your proposal and can be written on one page. Finally, you have the what-if plan. As it implies, a what-if plan is a preparation for the worst-case scenario. You must always be prepared for the possibility of your original plan being rejected. A good what-if plan will serve as a good plan B to the original.

A good business plan has 10 key components. They include an executive plan, product analysis, desired customer base, company analysis, industry analysis, marketing strategy, sales strategy, financial projection, funding, and appendix. Executive Plan Your business should begin with your executive plan. An executive plan will provide early insight into what you are planning to achieve with your business. It should include your mission statement and highlight some of the important points which you will explain later. Product Analysis The next component of your business plan is your product analysis. A key part of this section is explaining the type of item or service you are going to offer as well as the market problems your product will solve. Desired Consumer Base Your product analysis should be supplemented with a detailed breakdown of your desired consumer base. Investors are always interested in knowing the economic power of your market as well as potential MVP customers. Company Analysis The next component of your business plan is your company analysis. Here, you explain how you want to run your business. It will include your operational strategy, an insight into the workforce needed to keep the company running, and important executive positions. It will also provide a calculation of expected operational costs.  Industry Analysis A good business plan should also contain well laid out industry analysis. It is important to convince potential investors you know the companies you will be competing with, as well as your plans to gain an edge on the competition. Marketing Strategy Your business plan should also include your marketing strategy. This is how you intend to spread awareness of your product. It should include a detailed explanation of the company brand as well as your advertising methods. Sales Strategy Your sales strategy comes after the market strategy. Here you give an overview of your company's pricing strategy and how you aim to maximize profits. You can also explain how your prices will adapt to market behaviors. Financial Projection The financial projection is the next component of your business plan. It explains your company's expected running cost and revenue earned during the tenure of the business plan. Financial projection gives a clear idea of how your company will develop in the future. Funding The next component of your business plan is funding. You have to detail how much external investment you need to get your business idea off the ground here. Appendix The last component of your plan is the appendix. This is where you put licenses, graphs, or key information that does not fit in any of the other components.

The business model canvas is a business management tool used to quickly define your business idea and model. It is often used when investors need you to pitch your business idea during a brief window.

A pitch deck is similar to a business model canvas except that it makes use of slides in its presentation. A pitch is not primarily used to secure funding, rather its main purpose is to entice potential investors by selling a very optimistic outlook on the business.

Business plan competitions help you evaluate the strength of your business plan. By participating in business plan competitions, you are improving your experience. The experience provides you with a degree of validation while practicing important skills. The main motivation for entering into the competitions is often to secure funding by finishing in podium positions. There is also the chance that you may catch the eye of a casual observer outside of the competition. These competitions also provide good networking opportunities. You could meet mentors who will take a keen interest in guiding you in your business journey. You also have the opportunity to meet other entrepreneurs whose ideas can complement yours.

Exlore Further

  • 12 Key Elements of a Business Plan (Top Components Explained)
  • 13 Sources of Business Finance For Companies & Sole Traders
  • 5 Common Types of Business Structures (+ Pros & Cons)
  • How to Buy a Business in 8 Steps (+ Due Diligence Checklist)

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Martin loves entrepreneurship and has helped dozens of entrepreneurs by validating the business idea, finding scalable customer acquisition channels, and building a data-driven organization. During his time working in investment banking, tech startups, and industry-leading companies he gained extensive knowledge in using different software tools to optimize business processes.

This insights and his love for researching SaaS products enables him to provide in-depth, fact-based software reviews to enable software buyers make better decisions.

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GRAPHIC DESIGN BUSINESS PLAN: 2023 Template & Easy Detailed Guide

  • by Kenechukwu Muoghalu
  • August 13, 2023
  • No comments
  • 8 minute read

graphic design business plan

Table of Contents Hide

What is a business plan in graphic design, what is the importance of a graphic design business plan, how do you write a business plan example, #1. executive summary, #2. company overview, #3. market analysis, #4. competitive analysis, #5. sales and marketing strategy, #6. operational plan, #7. management team, #8. financial plan, #9. appendix, how do i start a graphic design business, how much do i need to start a graphic design business, what type of business is graphic design, what equipment do you need to start a graphic design business, a graphic design business plan template for your company , how do graphic designers find clients, is graphic design profitable, how much should a graphic designer charge, what are the 7 types of graphic design, do you wish to finish your graphic design business plan in 1 day, where is a good place to start when starting a graphic design business, what are some legal aspects to keep in mind when starting your own design business, what skills should i have as a graphic designer.

Graphic design covers a wide range of functions, which include branding, making posters, print advertisements, publications, handbills, or billboards. This description alone will highlight the workload to expect as a graphic designer. Now, to curb these many responsibilities in your company, you will need a graphic design business plan. This article has provided all the necessary information you need to know about a graphic design business plan and how you can create one for your company using our unique template. 

We also have a pre-made graphic design business plan. In any case, you wish to get a business plan today. 

A graphic design business plan is a document that provides a snapshot of your company as it stands and also lays out your future growth plan. This same business plan can help you achieve those mapped-out goals over a given period. As a graphic designer, a business plan will serve as an organizer and companion to help you keep track of every business activity and also stay updated. 

The work of a business plan is to carefully analyze your business goals and strategies while showing you how you can attain them. Even as a startup business, you might need some means of financial assistance to help the growth of your company, and for you to achieve that aim, you will also need a business plan. 

Most times, entrepreneurs fail to embrace the importance of a business plan, but it is almost impossible for you to overlook the essence of a graphic design business plan in any company. Now that you understand the basics and importance of a graphic design business plan for your company, you will learn how to write one using this brief template below. 

To write your graphic design business plan, you can follow the easy-step template that we have provided below. With that template, you can come up with a compelling business plan that your readers will love. If you have trouble composing one, you can choose our pre-made business plan to get your company running.

How to Write a Business Plan for a Graphic Design Company

Writing a business plan does not just come from inspiration. To write a business plan, you will need to follow some processes in order to achieve a professional business plan. These steps include

Your executive summary , being the first section your readers will see, should provide an introduction to your business. The main goal of this section is to engage your reader by explaining the kind of services you offer and how you offer them. You should also include a brief summary of all the sections that will appear in your business plan. Talk about your competitors, marketing, management team, and target market. 

This is where you will give an in-depth explanation of the business. Tell your readers about your company’s history and how you started your graphic design business. You should also specify the type of graphic design business you offer. Is it a publishing graphic design, a website graphic design, a product graphic design, or all? 

Before writing the market analysis of your graphic design business plan, you should research thoroughly on your market. Any information that you provide here should be clear and accurate. It should show your readers how well you understand your market and how you can take advantage of that to make your business grow. You can also include a little information about your customer here and how you intend to serve them well.

Your competitive analysis is also another piece of research that needs to be carried out in your industry. Every business has a competitor, and to get ahead of them, you need to research them to know what they do best. You should also know their strengths and weaknesses. Also, discover how well they serve customers and then include the full details here. Lastly, tell your readers what makes your business unique and special compared to theirs.

A proper marketing plan should cover your product, price, place, and promotion. The essence of formulating a marketing plan is to increase sales with your potential clients and also create awareness for your company. In this section, you will need to tell your readers how you intend to attract customers and what your marketing plan entails. 

Every business has a goal and objective that they need to achieve over a given period of time. This section of your graphic design business plan should cover how you intend to achieve those goals and the basic operations you would follow to make it happen, either as a short-term goal or a long-term goal. 

To show your readers your graphic design business’s ability to succeed, you will need a strong management team. In this section, you will highlight your key players’ backgrounds and also mention their skills and experience in their mode of work. You can indirectly tell your readers how your team has the ability to grow a company. 

This is also a crucial part of any business plan, especially when seeking financial support from lenders or investors. It is essential that you include an income statement, balance sheet, and cash flow statement in this section of your plan. This information should clearly analyze your financial projections and how you intend to make profits over a given period. 

Lastly, this section should contain supporting documents that will make your plan more valid and compelling to me to add any license, certification, or qualifications to this section of your business plan. 

You need to put in your all-in commitment to your work to start your graphic design business in 2023. There is also a need to have a clear understanding of the market and any potential competitors you might encounter in your industry. You will also need to pay special attention to your target market. If you maintain a strong online presence and promote your website through digital marketing, then you will scale up your business in no time. The road to success is clear; you only need to follow the right route. 

It can cost approximately £18,000 to £23,000 to start a graphic design business in the UK. However, this cost can also differ depending on how advanced you want your business to be. If it is a more detailed start-up then it would cost you more. 

Graphic design can be classified on a freelance basis and can create materials for corporate clients, advertising agencies, public relations firms, and publishers, inclusive. They can also work as full-timers that provide visual solutions to a particular problem a company might be facing. 

When starting up as a designer, there are some important tools you need to show off your abilities efficiently. You will need a laptop, a high-resolution monitor, a portable hard drive, a graphics tablet, and some color swatches for extra creativity and practicality. As you expand more in your business, you might also discover more handling equipment you might need. 

Aside from following the above steps to create a compelling graphic design business plan for your company, you also need to make use of a template checklist. The essence of a checklist is to help you keep track of all the necessary processes you need to achieve while starting your new business. 

  • Understand your skill
  • Develop your skills.
  • Identify your potential clients.
  • Carry out a competitive analysis
  • Set your price.
  • Get your legal certification.
  • Get a workspace 
  • Design your marketing plan.

Before you think about finding a client, you must do some basic research to identify who your target audience really is. They can be large and medium corporate companies or even small local businesses. Once you have this information, then you will need to develop a marketing strategy that will enable you to find and attract your potential clients. 

Aside from the work and difficulty that are involved with being a graphic designer, it has also proven to be a highly reputable job in the UK that can earn you good cash. An average UK graphic designer earns a total of £31,000 a year and £12.37 per hour. 

If you are not a new designer, it is advisable to charge your services based on your portfolio or previous clients. However, if you are starting new in the industry and have had no clients in the past, it is best to charge according to other graphic designers in the industry. You can engage in market research to discover how much to charge, and from this, you will get an idea of how you want to charge your clients.  

The seven types of graphic design can be said to be product design, animation design, branding design, website design, print design, publishing design, and environmental design. With these options, a graphic designer will then choose a specific niche to work on.

Creating a business plan from scratch is a daunting task, especially when it is your first time, so you are not alone. It is understandable if you got hooked on a particular section of your plan, all you need is a little help, and I’ve got just the right idea. 

Have you tried using a professional pre-made graphic design business plan made by us? At Businessyield Consult, we specialize in helping entrepreneurs like you compose a professional business plan that works! We have helped multiple businesses and are looking forward to helping more. Grab a copy here and get your business on the go .

Once you have gotten hold of your graphic design business plan, it does not just end with having a plan. If you want your graphic design business to grow, you will need to constantly make adjustments to every little update and information about your business. When you make those changes, you can then measure if you are making progress or not. 

A graphic design business does not need a large space and location to start. As a graphic designer, all you need is a desk, table, and a laptop set-up or study space and you are good to go. If you are working with a large group of people, then you should consider getting an affordable co-working space for a start. 

A graphic design business does not need many requirements to start up. You only need to register your business with the government and get insurance for your company. You will also need copyrighting, trademarking, licensing, tax requirements, and some legal policies just to keep your business valid. 

As a graphic designer, there are some skills that can help you scale more. brand strategy, logo designing, social media branding, animation, typography, web designing, creating brochures, infographics, and some poster design skills. You can register for some courses that can help you acquire these skills if you lack any. 

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Graphic Design Business Plan Template & Guidebook

Are you looking to start a successful graphic design business? It doesn't have to be a daunting task. With the right plan, you can make sure your business has the best chance at success. The #1 Graphic Design Business Plan Template & Guidebook provides everything you need to create an organized, professional and detailed plan. With just a few simple steps, you'll be well on your way to launching a successful graphic design business.

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  • How to Start a Profitable Graphic Design Business [11 Steps]
  • 10+ Best & Profitable Graphic Design Business Ideas [2023]
  • 25 Catchy Graphic Design Business Names:
  • List of the Best Marketing Ideas For Your Graphic Design Service:

How to Write a Graphic Design Business Plan in 7 Steps:

1. describe the purpose of your graphic design business..

The first step to writing your business plan is to describe the purpose of your graphic design business. This includes describing why you are starting this type of business, and what problems it will solve for customers. This is a quick way to get your mind thinking about the customers’ problems. It also helps you identify what makes your business different from others in its industry.

It also helps to include a vision statement so that readers can understand what type of company you want to build.

Here is an example of a purpose mission statement for a graphic design business:

Our mission is to create stylish and innovative graphic design solutions that enhance our clients' brands and visibility in the marketplace, while providing excellent customer service and value.

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2. Products & Services Offered by Your Graphic Design Business.

The next step is to outline your products and services for your graphic design business. 

When you think about the products and services that you offer, it's helpful to ask yourself the following questions:

  • What is my business?
  • What are the products and/or services that I offer?
  • Why am I offering these particular products and/or services?
  • How do I differentiate myself from competitors with similar offerings?
  • How will I market my products and services?

You may want to do a comparison of your business plan against those of other competitors in the area, or even with online reviews. This way, you can find out what people like about them and what they don’t like, so that you can either improve upon their offerings or avoid doing so altogether.

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3. Build a Creative Marketing Stratgey.

If you don't have a marketing plan for your graphic design business, it's time to write one. Your marketing plan should be part of your business plan and be a roadmap to your goals. 

A good marketing plan for your graphic design business includes the following elements:

Target market

  • Who is your target market?
  • What do these customers have in common?
  • How many of them are there?
  • How can you best reach them with your message or product?

Customer base 

  • Who are your current customers? 
  • Where did they come from (i.e., referrals)?
  • How can their experience with your graphic design business help make them repeat customers, consumers, visitors, subscribers, or advocates for other people in their network or industry who might also benefit from using this service, product, or brand?

Product or service description

  • How does it work, what features does it have, and what are its benefits?
  • Can anyone use this product or service regardless of age or gender?
  • Can anyone visually see themselves using this product or service?
  • How will they feel when they do so? If so, how long will the feeling last after purchasing (or trying) the product/service for the first time?

Competitive analysis

  • Which companies are competing with yours today (and why)? 
  • Which ones may enter into competition with yours tomorrow if they find out about it now through word-of-mouth advertising; social media networks; friends' recommendations; etc.)
  • What specific advantages does each competitor offer over yours currently?

Marketing channels

  • Which marketing channel do you intend to leverage to attract new customers?
  • What is your estimated marketing budget needed?
  • What is the projected cost to acquire a new customer?
  • How many of your customers do you instead will return?

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design business business plan

4. Write Your Operational Plan.

Next, you'll need to build your operational plan. This section describes the type of business you'll be running, and includes the steps involved in your operations. 

In it, you should list:

  • The equipment and facilities needed
  • Who will be involved in the business (employees, contractors)
  • Financial requirements for each step
  • Milestones & KPIs
  • Location of your business
  • Zoning & permits required for the business

What equipment, supplies, or permits are needed to run a graphic design business?

  • Computer & Design Software
  • High Quality Printer
  • Photography Equipment
  • Advertising & Marketing Materials
  • Business License or Permit (depending on local regulations)

5. Management & Organization of Your Graphic Design Business.

The second part of your graphic design business plan is to develop a management and organization section.

This section will cover all of the following:

  • How many employees you need in order to run your graphic design business. This should include the roles they will play (for example, one person may be responsible for managing administrative duties while another might be in charge of customer service).
  • The structure of your management team. The higher-ups like yourself should be able to delegate tasks through lower-level managers who are directly responsible for their given department (inventory and sales, etc.).
  • How you’re going to make sure that everyone on board is doing their job well. You’ll want check-ins with employees regularly so they have time to ask questions or voice concerns if needed; this also gives you time to offer support where necessary while staying informed on how things are going within individual departments too!

6. Graphic Design Business Startup Expenses & Captial Needed.

This section should be broken down by month and year. If you are still in the planning stage of your business, it may be helpful to estimate how much money will be needed each month until you reach profitability.

Typically, expenses for your business can be broken into a few basic categories:

Startup Costs

Startup costs are typically the first expenses you will incur when beginning an enterprise. These include legal fees, accounting expenses, and other costs associated with getting your business off the ground. The amount of money needed to start a graphic design business varies based on many different variables, but below are a few different types of startup costs for a graphic design business.

Running & Operating Costs

Running costs refer to ongoing expenses related directly with operating your business over time like electricity bills or salaries paid out each month. These types of expenses will vary greatly depending on multiple variables such as location, team size, utility costs, etc.

Marketing & Sales Expenses

You should include any costs associated with marketing and sales, such as advertising and promotions, website design or maintenance. Also, consider any additional expenses that may be incurred if you decide to launch a new product or service line. For example, if your graphic design business has an existing website that needs an upgrade in order to sell more products or services, then this should be listed here.

7. Financial Plan & Projections

A financial plan is an important part of any business plan, as it outlines how the business will generate revenue and profit, and how it will use that profit to grow and sustain itself. To devise a financial plan for your graphic design business, you will need to consider a number of factors, including your start-up costs, operating costs, projected revenue, and expenses. 

Here are some steps you can follow to devise a financial plan for your graphic design business plan:

  • Determine your start-up costs: This will include the cost of purchasing or leasing the space where you will operate your business, as well as the cost of buying or leasing any equipment or supplies that you need to start the business.
  • Estimate your operating costs: Operating costs will include utilities, such as electricity, gas, and water, as well as labor costs for employees, if any, and the cost of purchasing any materials or supplies that you will need to run your business.
  • Project your revenue: To project your revenue, you will need to consider the number of customers you expect to have and the average amount they will spend on each visit. You can use this information to estimate how much money you will make from selling your products or services.
  • Estimate your expenses: In addition to your operating costs, you will need to consider other expenses, such as insurance, marketing, and maintenance. You will also need to set aside money for taxes and other fees.
  • Create a budget: Once you have estimated your start-up costs, operating costs, revenue, and expenses, you can use this information to create a budget for your business. This will help you to see how much money you will need to start the business, and how much profit you can expect to make.
  • Develop a plan for using your profit: Finally, you will need to decide how you will use your profit to grow and sustain your business. This might include investing in new equipment, expanding the business, or saving for a rainy day.

design business business plan

Frequently Asked Questions About Graphic Design Business Plans:

Why do you need a business plan for a graphic design business.

A business plan is an important tool for the success of any graphic design business. It can help by providing a clear understanding of the goals and objectives, developing strategies to reach those goals, and creating an action plan that outlines how those objectives will be met. Additionally, having a plan in place can help with financial planning, budgeting, and attracting potential investors or partners.

Who should you ask for help with your graphic design business plan?

When creating a business plan for a graphic design business, it is best to consult a professional business advisor or accountant. They can help assess any potential risks and provide advice on the most suitable financial structure for the business. Additionally, you could join a local entrepreneur group or organization such as SCORE or BizFilings that offers resources and advice for entrepreneurs.

Can you write a graphic design business plan yourself?

Yes, it’s possible to write a graphic design business plan yourself. It’s important to be organized and familiar with the components of a business plan before beginning. A good first step is to research and read business plans in the graphic design industry, as well as studying industry trends. After gaining an understanding of the industry, you can create an executive summary and market evaluation of your product or service. Additionally, be sure to include details about your management team, marketing strategy, pricing structure, financial projections and more.

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I'm Nick, co-founder of newfoundr.com, dedicated to helping aspiring entrepreneurs succeed. As a small business owner with over five years of experience, I have garnered valuable knowledge and insights across a diverse range of industries. My passion for entrepreneurship drives me to share my expertise with aspiring entrepreneurs, empowering them to turn their business dreams into reality.

Through meticulous research and firsthand experience, I uncover the essential steps, software, tools, and costs associated with launching and maintaining a successful business. By demystifying the complexities of entrepreneurship, I provide the guidance and support needed for others to embark on their journey with confidence.

From assessing market viability and formulating business plans to selecting the right technology and navigating the financial landscape, I am dedicated to helping fellow entrepreneurs overcome challenges and unlock their full potential. As a steadfast advocate for small business success, my mission is to pave the way for a new generation of innovative and driven entrepreneurs who are ready to make their mark on the world.

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How to Start a Graphic Design Business

start a graphic design business

Starting a graphic design business can be very profitable. With proper planning, execution and hard work, you can enjoy great success. Below you will learn the keys to launching a successful graphic design business.

Importantly, a critical step in starting a graphic design business is to complete your business plan. To help you out, you should download Growthink’s Ultimate Business Plan Template here .

Download our Ultimate Business Plan Template here

14 Steps To Start a Graphic Design Business :

  • Choose the Name for Your Graphic Design Business
  • Develop Your Graphic Design Business Plan
  • Choose the Legal Structure for Your Graphic Design Business
  • Secure Startup Funding for Your Graphic Design Business (If Needed)
  • Secure a Location for Your Business
  • Register Your Graphic Design Business with the IRS
  • Open a Business Bank Account
  • Get a Business Credit Card
  • Get the Required Business Licenses and Permits
  • Get Business Insurance for Your Graphic Design Business
  • Buy or Lease the Right Graphic Design Business Equipment
  • Develop Your Graphic Design Business Marketing Materials
  • Purchase and Setup the Software Needed to Run Your Graphic Design Business
  • Open for Business

1. Choose the Name for Your Graphic Design Business

The first step to starting a graphic design business is to choose your business’ name.  

This is a very important choice since your company name is your brand and will last for the lifetime of your business. Ideally you choose a name that is meaningful and memorable. Here are some tips for choosing a name for your own graphic design business:

  • Make sure the name is available . Check your desired name against trademark databases and your state’s list of registered business names to see if it’s available. Also check to see if a suitable domain name is available.
  • Keep it simple . The best names are usually ones that are easy to remember, pronounce and spell.
  • Think about marketing . Come up with a name that reflects the desired brand and/or focus of your graphic design business.

2. Develop Your Graphic Design Business Plan

One of the most important steps in starting a graphic design business is to develop your graphic design business plan . The process of creating your plan ensures that you fully understand your market and your business strategy. The plan also provides you with a roadmap to follow and if needed, to present to funding sources to raise capital for your business.

Your business plan should include the following sections:

  • Executive Summary – this section should summarize your entire business plan so readers can quickly understand the key details of your own business.
  • Company Overview – this section tells the reader about the history of your graphic design business and what type of graphic design business you operate. For example, are you a freelance graphic designer, in-house designer, or a graphic design studio?
  • Industry Analysis – here you will document key information about the graphic design industry. Conduct market research and document how big the industry is and what trends are affecting it.
  • Customer Analysis – in this section, you will document who your ideal or target customers are and their demographics. For example, how old are they? Where do they live? What do they find important when purchasing services like the ones you will offer?
  • Competitive Analysis – here you will document the key direct and indirect competitors you will face and how you will build competitive advantage.
  • Marketing Plan – your marketing plan should address the 4Ps: Product, Price, Promotions and Place.
  • Product : Determine and document what products/services you will offer 
  • Prices : Document the prices of your products/services
  • Place : Where will your business be located and how will that location help you increase sales?
  • Promotions : What promotional methods will you use to attract customers to your graphic design business? For example, you might decide to use pay-per-click advertising, public relations, search engine optimization and/or social media marketing.
  • Operations Plan – here you will determine the key processes you will need to run your day-to-day operations. You will also determine your staffing needs. Finally, in this section of your plan, you will create a projected growth timeline showing the milestones you hope to achieve in the coming years.
  • Management Team – this section details the background of your company’s management team.
  • Financial Plan – finally, the financial plan answers questions including the following:
  • What startup costs will you incur?
  • How will your graphic design business make money?
  • What are your projected sales and expenses for the next five years?
  • Do you need to raise funding to launch your business?

Finish Your Business Plan Today!

3. choose the legal structure for your graphic design business.

Next you need to choose a legal structure for your graphic design business and register it and your business name with the Secretary of State in each state where you operate your business.

Below are the five most common legal structures:

1) Sole proprietorship

A sole proprietorship is a business entity in which the business owner and the business are the same legal person. The owner of a sole proprietorship is responsible for all debts and obligations of the business. There are no formalities required to establish a sole proprietorship, and it is easy to set up and operate. The main advantage of a sole proprietorship is that it is simple and inexpensive to establish. The main disadvantage is that the owner is liable for all debts and obligations of the business.

2) Partnerships

A partnership is a legal structure that is popular among small business owners. It is an agreement between two or more people who want to start a graphic design business together. The partners share in the profits and losses of the business. 

The advantages of a partnership are that it is easy to set up, and the partners share in the profits and losses of the business. The disadvantages of a partnership are that the partners are jointly liable for the debts of the business, and disagreements between partners can be difficult to resolve.

3) Limited Liability Company (LLC)

A limited liability company, or LLC, is a type of business entity that provides limited liability to its owners. This means that the owners of an LLC are not personally responsible for the debts and liabilities of the business. The advantages of an LLC for a graphic design business include flexibility in management, pass-through taxation (avoids double taxation as explained below), and limited personal liability. The disadvantages of an LLC include lack of availability in some states and self-employment taxes.

4) C Corporation

A C Corporation is a business entity that is separate from its owners. It has its own tax ID and can have shareholders. The main advantage of a C Corporation for a graphic design business is that it offers limited liability to its owners. This means that the owners are not personally responsible for the debts and liabilities of the business. The disadvantage is that C Corporations are subject to double taxation. This means that the corporation pays taxes on its profits, and the shareholders also pay taxes on their dividends.

5) S Corporation

An S Corporation is a type of corporation that provides its owners with limited liability protection and allows them to pass their business income through to their personal income tax returns, thus avoiding double taxation. There are several limitations on S Corporations including the number of shareholders they can have among others.

Once you register your own business, your state will send you your official “Articles of Incorporation.” You will need this among other documentation when establishing your banking account (see below). We recommend that you consult an attorney in determining which legal structure is best suited for your company.

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4. Secure Startup Funding for Your Graphic Design Business (If Needed)

In developing your graphic design business plan , you might have determined that you need to raise funding to launch your business. 

If so, the main sources of funding for a graphic design business to consider are personal savings, family and friends, credit card financing, bank loans, crowdfunding and angel investors. Angel investors are individuals who provide capital to early-stage businesses. Angel investors typically will invest in a graphic design business that they believe has high potential for growth.

5. Secure a Location for Your Business

The first thing to consider when looking for a location for your graphic design business is your target market. You’ll want to find a location that is accessible and convenient for your customers. Additionally, you should consider the cost of rent and other business expenses when choosing a location. It’s important to secure a site that is affordable. 

6. Register Your Graphic Design Business with the IRS

Next, you need to register your business with the Internal Revenue Service (IRS) which will result in the IRS issuing you an Employer Identification Number (EIN).

Most banks will require you to have an EIN in order to open up an account. In addition, in order to hire employees, you will need an EIN since that is how the IRS tracks your payroll tax payments.

Note that if you are a sole proprietor without employees, you generally do not need to get an EIN. Rather, you would use your social security number (instead of your EIN) as your taxpayer identification number.

7. Open a Business Bank Account

It is important to establish a bank account in your graphic design business’ name. This process is fairly simple and involves the following steps:

  • Identify and contact the bank you want to use
  • Gather and present the required documents (generally include your company’s Articles of Incorporation, driver’s license or passport, and proof of address)
  • Complete the bank’s application form and provide all relevant information
  • Meet with a banker to discuss your business needs and establish a relationship with them

8. Get a Business Credit Card

You should get a business credit card for your graphic design business to help you separate personal and business expenses.

You can either apply for a business credit card through your bank or apply for one through a credit card company.

When you’re applying for a business credit card, you’ll need to provide some information about your business. This includes the name of your business, the address of your business, and the type of business you’re running. You’ll also need to provide some information about yourself, including your name, Social Security number, and date of birth.

Once you’ve been approved for a business credit card, you’ll be able to use it to make purchases for your business. You can also use it to build your credit history which could be very important in securing loans and getting credit lines for your business in the future.

9. Get the Required Business Licenses and Permits

The licenses and permits you need to start a graphic design business will vary depending on your location. However, some of the most common licenses and permits you may need include a business license, a trade name registration, and a zoning permit.

10. Get Business Insurance for Your Graphic Design Business

There are a few different types of insurance you will need to operate a graphic design business.

Some business insurance policies you should consider for your graphic design business include:

  • General liability insurance : This covers accidents and injuries that occur on your property. It also covers damages caused by your employees or products.
  • Workers’ compensation insurance : If you have employees, this type of policy works with your general liability policy to protect against workplace injuries and accidents. It also covers medical expenses and lost wages.
  • Commercial property insurance : This covers damage to your property caused by fire, theft, or vandalism.
  • Business interruption insurance : This covers lost income and expenses if your business is forced to close due to a covered event.
  • Professional liability insurance : This protects your business against claims of professional negligence.

Find an insurance agent, tell them about your business and its needs, and they will recommend policies that fit those needs. 

11. Buy or Lease the Right Graphic Design Business Equipment

To start a graphic design business, you will need some basic equipment. This includes a computer, software, printer, and scanner. You may also want to invest in a graphics tablet to help with your design work.

12. Develop Your Graphic Design Business Marketing Materials

Marketing materials will be required to attract and retain customers to your graphic design business.

The key marketing materials you will need are as follows:

  • Logo : Spend some time developing a good logo for your graphic design business. Your logo will be printed on company stationery, business cards, marketing materials and so forth. The right logo can increase customer trust and awareness of your brand.
  • Website : Likewise, a professional graphic design business website provides prospective clients with information about the services you offer, your company’s history, and contact information. Importantly, remember that the look and feel of your website will affect how customers perceive you.
  • Social Media Accounts : establish social media accounts in your company’s name. Accounts on Facebook, Twitter, LinkedIn and/or other social media platforms will help customers and others find and interact with your graphic design business.

13. Purchase and Setup the Software Needed to Run Your Graphic Design Business

To start a graphic design business, you will need design software. You may also need software for designing websites, creating logos and illustrations, and editing videos. 

14. Open for Business

You are now ready to open your graphic design business. If you followed the steps above, you should be in a great position to build a successful business. Below are answers to frequently asked questions that might further help you.

How to Finish Your Ultimate Business Plan in 1 Day!

Don’t you wish there was a faster, easier way to finish your graphic design business plan?

With Growthink’s Ultimate Business Plan Template you can finish your plan in just 8 hours or less!

How to Start a Graphic Design Business FAQs

Where can i download a graphic design business plan pdf.

You can download our graphic design business plan PDF  here. This is a business plan template you can use in PDF format.

How much does it cost to start a graphic design business?

To start a graphic design business, it will cost approximately $5,000. This includes setting up a basic website and purchasing necessary software. You will also need to factor in the cost of marketing and advertising your new business.

Is it hard to start a graphic design business?

No, it is not hard to start a graphic design business if you have the skills and motivation to get started. There are online resources and tools that can help you learn how to start and grow your business. Additionally, there are a number of online marketplaces where you can sell your designs.

How can I start a graphic design business with no experience?

There are a few ways to start a graphic design business with no experience. One way is to find a mentor to guide you through the process. Another way is to take some online courses or read some books about graphic design. You could also try volunteering for a graphic design company to get some experience.

What type of graphic design business is most profitable?

The type of graphic design business that is most profitable specializes in creating logos and brand identities. This is because there is a high demand for logo and brand design services, and businesses are willing to pay a premium for high-quality work.

What are the ongoing expenses for a graphic design business?

The ongoing expenses for a graphic design business can vary depending on the size of the business and the services offered. Some common expenses include marketing and advertising, website maintenance, software and hardware upgrades, and employee salaries.

How does a graphic design business make money?

A graphic design business usually makes money by charging a fee for services. A freelance graphic design business may also make money by selling products such as fonts, templates, or other design-related items. A graphic design business may also earn revenue through advertising or affiliate marketing.

Is owning a graphic design business profitable?

Yes, owning a graphic design business can be profitable. Graphic designers are in high demand, as businesses increasingly rely on visuals to communicate their messages. In addition, freelance graphic designers often have the flexibility to work from home, which can save on overhead costs. Furthermore, there is a growing trend of businesses outsourcing their graphic design needs, which can provide a steady stream of work for a graphic design business.

Why do graphic design businesses fail?

One of the main reasons graphic design companies fail is because they do not have a clear business plan or strategy. To be successful, you need to have a plan for how you will market your business, find graphic design clients, and keep your existing clients happy. You also need to be realistic about how much revenue you can generate and how much you can afford to spend on marketing and overhead.

Other Helpful Business Plan Articles & Templates

Business Plan Template & Guide For Small Businesses

How to start a web design business in 7 steps

This guide will take you through all the steps necessary to start a web design business.

design business business plan

Illustration by Ashger Zamana.

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Aaron Gelbman

13 min read

With the surge of online brands and services, now might be a better time than ever to start a web design business. But if you’re on the fence about whether to make this your full-time gig, then you’ll want to take the time to understand what you’re getting yourself into. 

After all, it’s not just about having the technical know-how; it’s about understanding the market, the challenges and the true value you can offer to your clients.

For web designer Derek Hairston, his ‘aha’ moment came with the realization that “most web design agencies leave clients in the dark with unexpected costs, delays, and no visibility into the process.”

“We bring our clients’ vision to life and give them peace of mind at every step of the way,” he says about his full-service agency, Olam Sites . “We specialize in building custom websites and features on Wix Studio.” 

Learn more about how to manage your agency on Wix Studio .

Below, we cover the essential steps of starting your web design business. Keep reading for tips on running an agency and finding your own conviction to get started. 

design business business plan

How to start a web design business

Every business is a little bit different, but in general, you’ll need to take these steps: 

01. Choose your niche

02. decide which web design services to offer.

03. Register and license your web design business

04. Create a business plan and set goals

05. Price your services

06. Build your portfolio or website

07. promote and market your web design business.

To stand out in a crowded market, you’ll want to know your “who” and “why.” In other words, it’s a good idea to narrow down your focus and decide on the types of clients you’d like to take on. 

“Deciding on your niche is a blend of self-discovery and essentially asking the question, ‘Who would I be excited to wake up and serve every day?’” notes Brad Hussey, web designer and founder of the Creative Crew community. “You’ll be spending considerable time, energy and money being around these people at trade shows, on podcasts, writing content for, networking with—and ultimately producing solutions for.”

Remember that just because you decide on a particular niche now doesn’t mean you can’t broaden your reach and services later on. It’s much easier to start small than to start too broad, or to bite off more than you can chew.

If you’re struggling to decide on your niche, start by defining why you do what you do. For example, are you passionate about the restaurant industry and see an opportunity to build more professional online experiences for them? If so, start there. 

In the video below, Hussey gives additional tips for solidifying your niche and the “why” behind what you’re doing. 

Once you’ve settled on your “who” and “why,” the “what” should come somewhat naturally. Decide what services you can (and want) to offer your clients. Your services could include:

Website design and development

Ecommerce solutions

User experience (UX) design

User interface (UI) design

Search engine optimization (SEO) 

Mobile app design and development 

Website accessibility  

Graphic design  

Custom web application development

Online branding 

Think about which services can be offered on a regular basis—such as graphic design or SEO—and thereby supplement larger one-off projects by bringing in recurring revenue. Also, consider ways in which you can package your services together to better service your clients. 

03. Register and license your business

Before diving into creative work, it's important to address the legalities of starting your own business. You’ll need to register your business with the relevant authorities. In most U.S. states, this will be your Secretary of State. 

To register your business, you’ll need to choose a business name  and decide on your legal business structure. 

Consider, how big do you plan on growing your team? Do you plan on managing the business alone or with a partner(s)? Ultimately, what is the vision for your business and how it will evolve? The answers to these questions will help you choose between several structures, the most popular of which include:

Sole proprietorship : Owned and operated by a single individual. As the owner you have unlimited personal liability and business income is reported on your personal tax return.

Limited liability company (LLC):  Combines elements of partnerships and corporations, offering limited liability for owners (members) and flexibility in management. Income is typically passed through to individual tax returns.

Partnership : A business owned by two or more individuals who share profits and liabilities. There are general partnerships (equal sharing) and limited partnerships (with limited liability for some partners).

Corporation:  A legal entity separate from its owners, providing limited liability protection. Shareholders own the corporation and it can be taxed as a C corporation (double taxation) or an S corporation (pass-through taxation).

As shown above, each structure has its own tax obligations, protections and requirements. You’ll therefore want to make sure to thoroughly research your options and consult a business attorney, consultant or accountant before making a final decision. 

At this stage, consider whether you’ll need to apply for an Employer Identification Number (EIN)  from the IRS and open any business accounts with your bank to keep your finances in order. Make sure to obtain all necessary licenses, insurance and permits for running a web design business in your region, too.

There are many other decisions you’ll have to make from both an operational and strategic side. A good place to start is by tackling your business plan. Your business plan will serve as your roadmap, outlining things like:

Your business description

Target market 

Competition 

Organization and management 

Services and products 

Goals and strategies 

Financial projections

Do your due diligence and don’t rush this step. As you build out your business plan, you may realize things you hadn’t before—like the need to secure outside funding.

“I started off as a penny-pinching bootstrapper, although I’m not convinced that’s the best way,” reflects Hairston on the early days of Olam Sites. “I projected revenue based on the potential customers in my immediate environment, but this limiting mindset put a ceiling on our earnings and scalability.” 

“My suggestion when getting started,” he adds, “is that your projections and confidence should justify raising funds for greater scalability. Otherwise, what’s the point?” 

Screenshot of the homepage of the web design business Olam Sites

Whether you need extra resources to expand your services, grow your team or invest in marketing—a business plan can help you decide when and how to raise money. It can also show where the money will go when approaching investors, banks or other potential backers. 

05. Price your services 

As your financial and personal goals for your business start to take shape, so too will your perspective on how to price your services. 

Oftentimes deciding on what price to charge can feel like taking a shot in the dark. Or, you may feel pressure to price your services low if you’re just starting out.

However, you’ll want to avoid selling yourself too short. At the same time, know what your competitors are charging. Identify your differentiators while weighing your expenses and ideal profit margin. Think about the different clients you plan to take on as well as the different web design pricing  models you can offer:

Flat fee (a.k.a. “Project-based pricing”): A fixed amount that you and your client agreed on at the start of the project.

Hourly fee: An hourly cost, ensuring that you get paid the agreed-upon amount for every hour you spend on a project. 

Monthly fee (a.k.a. “monthly retainer”): A contract, either measured in time or value, that involves monthly payments for a certain amount or type of work. 

Learn more: Choosing the right business model

A strong portfolio is key to attracting clients and showcasing your design skills. This is your chance to show (not just tell) future clients what you’re capable of creating online. 

When creating a website for your web design business, consider using a platform that can host both your website and your work for clients. This not only helps to keep everything in one place but also helps you to get ultra-familiar with the web tool you’re offering your clients. 

The most effective creative portfolios include sections, pages or CTAs like:

About : Introduce yourself and your team, including your credentials like any relevant education, industry awards and your value proposition.

“Our Work” : Showcase projects that represent your best work, and make sure there is a brief but clear backstory so that visitors understand how you solved your clients’ needs. Keep in mind that before uploading client projects, you should always get client approval in case projects are confidential or not yet live.

Services : List the different services you offer so that you’ll spend less time weeding through requests and more time connecting with relevant prospects whose needs match your skills.

Contact : Make it easy for people to contact you with any questions, and consider embedding a form into your site to collect useful information from prospects (such as their company name, current website’s URL, etc.). 

“Book a Meeting” : Offer high-intent prospects the opportunity to meet you face-to-face via an online booking feature.

A solution like Wix Studio, for example, is tailored for agency work. It brings together features—including AI tools—for web design, development, SEO,  eCommerce, website maintenance, CMS and more. Beyond having the tools to design cool, interactive sites for your clients at scale, you can enjoy built-in capabilities that allow you to expand your services. 

Build your agency site on Wix Studio with one of these responsive templates . 

Image of four website templates available on Wix Studio for creating an agency website

Once you’ve published your site and opened yourself up for business, take steps to establish your brand and to proactively get in front of potential clients. 

“Building authority in your industry by creating content is like investing money in the stock market,” says Hussey. “When I started creating videos, writing blogs, appearing on others’ podcasts—those efforts may not have produced results in the immediate term, but over time, the benefits have paid me back in multiples.” 

Exercise your existing network and ask for referrals. Engage with folks on social media. Scour job boards, including LinkedIn, for any calls for help. Here Hussey suggests four additional ideas for your outreach:

Don’t forget to invest in your personal brand. Given how nearly 70% of consumers  trust influencers, friends and family over information coming directly from a brand, it’s always a good idea to use your own sphere of influence to connect people with your agency. 

Note that Wix Studio's marketing integrations allow you to schedule social posts, send emails and track performance—both for your clients and yourself. Use these tools to your advantage as you spread the word about your business. 

Web design businesses and agencies built on Wix Studio to inspire your own

One way to jumpstart your business’s website creation is to follow the examples of established, successful agencies, like the sites below. In addition to providing fundamental information, each of these sites packs a creative punch and demonstrates the creative potential to future clients.

The Boathouse Agency

This creative design agency   shows that there is no limit to the growth potential of your web design business. The Boathouse Agency goes beyond web design and offers complete 360 creative and branding solutions for brands of all sizes.

Screenshot of the website of web design business The Boathouse

Visual Identity

Visual Identity  is a web design studio specializing in site design, UI/UX, development and branding. Their site’s black-and-white design, typography and visual elements create a bold and impactful statement about their vision and purpose.

Screenshot of the website of the web design business Visual Identity

Scopetheory

Scopetheory  leads with results-driven design for their clients that involves taking branding to another level. The homepage makes it easy for prospects to see the agency’s results, with prominent callouts that highlight their clients’ accomplishments. 

Screenshot of the website of the web design business Scopetheory

What is a web design business?

A web design business is a type of design agency that specializes in creating and maintaining websites for clients. However, more often than not, it’s about more than just design; it’s about building functional, user-friendly online spaces that serve a specific purpose for a client. 

The scope of work involved in a web design business can be broad. They can range from simple static pages to complex web applications and everything in between. Whether it's an eCommerce platform, a personal blog or a corporate website, each project comes with its own set of design and development challenges and requirements.

Why start a web design business?

The web design industry offers a world of business opportunities for creative and tech-savvy entrepreneurs. Starting your own web design business not only taps into a field that blends art and technology but also positions you in a market with high demand for your services.

The benefits of starting a web design business are numerous. Here are some of the most compelling reasons to consider:

High demand:  In a digital age, nearly every business needs a website, increasing the demand for skilled web designers.

Flexibility : Running your own business means you can set your own hours and work from anywhere, be it your home office or a beach in Bali.

Creative freedom:  As the owner of a design business, you have the freedom to express your creativity and make decisions that align with your vision—from the clients you choose to take on, to the design and website niche you specialize in. 

Considerations when starting a web design business

Starting your own web design business is a big step professionally and it's often accompanied by a set of important considerations that any new business owner should be aware of. 

Is web design a profitable business?

The profitability of a web design business can be significant if managed correctly. Here's what you should keep in mind:

Demand for services: With more businesses going online, the need for professional web design services is on the rise. Tapping into that demand can mean a lot of work for a web design firm. You’ll need to think about things, such as your sales process for your web design business , amongst other key business needs.

Pricing strategy : Setting competitive rates that reflect the quality of your work and the value you provide is the key to profitability. To do this, you’ll need to have an idea of what your competitors offer and how they package similar services. Be mindful of value-pricing, which is setting your rates according to the value of your work, not just the time spent on it.

Marketing : You’ll need to promote your business to give yourself the best chance of securing long-term and profitable clients and projects. This could include networking or connecting with related online and offline communities to promote yourself and your business. Encourage your current clients to refer you to others who might need the same services and build your freelance community  along the way.

Diversify your services : Offer a range of services within the field, including content management and social media promotion, if relevant to your expertise.

Build client relationships : Establishing long-term relationships with clients is crucial to getting repeat business and securing more freelance design clients.

Stay updated with industry trends and changes : The web design industry is constantly evolving. Keep learning new skills and staying abreast of trends to remain competitive.

Can I start a web design business with no experience?

With no prior experience, starting any type of business can be challenging. However, focusing on education and growth from the outset can help you maintain momentum and see measurable development over time.

These steps can be a solid guide for your first few months:

Learn the fundamentals: To understand web design from the ground up, get familiar with user experience, content writing and responsive web design. While these days it’s not necessary to create websites with code, an online coding class  in HTML, CSS or JavaScript will help you understand the backbone of your websites.

Practice your skills: As you learn new concepts, put them to use. One option is to recreate websites you find online, down to the details of hover interactions and entrance animations. Practicing with Wix Studio's design tools can help you focus on your web design skills, since the platform has extensive no-code features.

Share your progress: Whether you’ve created wireframes, designs or live websites, share your real-time process and finished products on your social channels. You’ll receive encouragement and feedback from professionals, plus you’ll enjoy going back to your old posts to see how far you’ve come.

Connect with professional heroes and mentors: “Become an apprentice of someone who is already successful in the industry to gain the skills, experience and industry insight,” advises Hairston of Olam Sites. “ This could be in a variety of forms: employee, mentee or YouTube channel subscription.” Choosing a professional hero—someone whose style you admire and want to emulate—will give you a wealth of creative inspiration. Plus, it’s never a bad idea to get in touch with them; they might be happy to provide mentorship and feedback as you find your feet. 

Build your online presence: Now that you’ve completed a few projects, organize everything on a portfolio website. You’ll have one link that you can easily share to show off your past work, whether you’re looking to take on clients or build up your network. 

Can I start a web design business from home?

Starting your web design business from home brings great advantages like no commute time, significant cost savings and complete control over your work environment. 

And though this also comes with its challenges, you can overcome them with these best practices:

Enlist time management for work-life balance: Different from project management, time management helps you organize your day across your different tasks, including any personal tasks that you may have to take care of while at home. Set a clear start and end for your work hours, as well as offline times for lunch and screen breaks.

Create a Zoom-friendly space:  Video conferencing isn’t unique to working from home, but take notice of what’s behind you when you’re on camera for video calls. Make a good impression by clearing away laundry and dirty dishes, and find a space away from household interference.

Connect with online communities and local organizations: Without an outside office space, it can be more difficult to cross paths with like-minded professionals for shared learning and networking. But with a little effort, there’s a big payoff. Join online professional communities like Freelance Fam  for web design freelancers, and Creative Crew  for web design agencies. Find nearby events to attend via resources like Meetup .

Schedule in-person meetings:  While it’s comfortable and convenient at home, health experts encourage getting out of the house daily for physical and mental well-being. Do this by finding time to meet with colleagues or clients face-to-face, whether for business meetings or casual coffee chats. 

Learn more: Guide to Remote Work

Tips for managing your web design business

Effectively managing your web design business helps keep projects flowing—on time, on budget and on brief—and ensures a positive experience, both for your team as well as for your clients. First create a solid project management process and then choose a project management software that meets your needs and budget. 

Best practices for project management

Keeping projects on track ensures client satisfaction and repeat business.

Clear communication:  Establish open lines of communication with clients to manage expectations and keep them updated on progress.

Project management tools: Utilize software like Monday or Asana to organize tasks, owners, dependencies, deadlines and collaborations.

Hairston provides some insight into Olam Sites’s efficient management practices: “Our operations strategy is centered around standard operating procedures, leveraging efficient tools (Asana, Hubspot, Wix Studio, etc.), and a phenomenal project manager. Wix Studio centralizes all client websites and team access, making the deliverable handoff process seamless and scalable.”

With Wix Studio’s management tools , you can work from a unified workplace no matter how many employees are working together. And for teams on the go, the mobile app keeps everyone involved and up to date. Other features include a collaboration suite, handover resources and reusable assets. 

Mockup of the Wix Studio mobile app showing various app screens with features to manage a web design business from a mobile phone

Business software solutions

Leveraging the right business tools can greatly enhance your efficiency as a business owner.

Invoicing and accounting:  Software like FreshBooks or the Wix invoice maker  can simplify financial management by helping you create invoices.

Contracts and proposals: With platforms including Prospero and ClientManager, you won't miss a step when creating your website design proposals .

Time tracking : Tools such as Harvest or Toggl help you keep track of billable hours for each project.

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550+ Free Sample Business Plans

550+ Business Plan Examples to Launch Your Business

550+ Free Sample Business Plans

Need help writing your business plan? Explore over 550 industry-specific business plan examples for inspiration.

Find your business plan example

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Finish your plan faster with step-by-step guidance, financial wizards, and a proven format.

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View all sample business plans

Example business plan format

Before you start exploring our library of business plan examples, it's worth taking the time to understand the traditional business plan format . You'll find that the plans in this library and most investor-approved business plans will include the following sections:

Executive summary

The executive summary is an overview of your business and your plans. It comes first in your plan and is ideally only one to two pages. You should also plan to write this section last after you've written your full business plan.

Your executive summary should include a summary of the problem you are solving, a description of your product or service, an overview of your target market, a brief description of your team, a summary of your financials, and your funding requirements (if you are raising money).

Products & services

The products & services chapter of your business plan is where the real meat of your plan lives. It includes information about the problem that you're solving, your solution, and any traction that proves that it truly meets the need you identified.

This is your chance to explain why you're in business and that people care about what you offer. It needs to go beyond a simple product or service description and get to the heart of why your business works and benefits your customers.

Market analysis

Conducting a market analysis ensures that you fully understand the market that you're entering and who you'll be selling to. This section is where you will showcase all of the information about your potential customers. You'll cover your target market as well as information about the growth of your market and your industry. Focus on outlining why the market you're entering is viable and creating a realistic persona for your ideal customer base.

Competition

Part of defining your opportunity is determining what your competitive advantage may be. To do this effectively you need to get to know your competitors just as well as your target customers. Every business will have competition, if you don't then you're either in a very young industry or there's a good reason no one is pursuing this specific venture.

To succeed, you want to be sure you know who your competitors are, how they operate, necessary financial benchmarks, and how you're business will be positioned. Start by identifying who your competitors are or will be during your market research. Then leverage competitive analysis tools like the competitive matrix and positioning map to solidify where your business stands in relation to the competition.

Marketing & sales

The marketing and sales plan section of your business plan details how you plan to reach your target market segments. You'll address how you plan on selling to those target markets, what your pricing plan is, and what types of activities and partnerships you need to make your business a success.

The operations section covers the day-to-day workflows for your business to deliver your product or service. What's included here fully depends on the type of business. Typically you can expect to add details on your business location, sourcing and fulfillment, use of technology, and any partnerships or agreements that are in place.

Milestones & metrics

The milestones section is where you lay out strategic milestones to reach your business goals.

A good milestone clearly lays out the parameters of the task at hand and sets expectations for its execution. You'll want to include a description of the task, a proposed due date, who is responsible, and eventually a budget that's attached. You don't need extensive project planning in this section, just key milestones that you want to hit and when you plan to hit them.

You should also discuss key metrics, which are the numbers you will track to determine your success. Some common data points worth tracking include conversion rates, customer acquisition costs, profit, etc.

Company & team

Use this section to describe your current team and who you need to hire. If you intend to pursue funding, you'll need to highlight the relevant experience of your team members. Basically, this is where you prove that this is the right team to successfully start and grow the business. You will also need to provide a quick overview of your legal structure and history if you're already up and running.

Financial projections

Your financial plan should include a sales and revenue forecast, profit and loss statement, cash flow statement, and a balance sheet. You may not have established financials of any kind at this stage. Not to worry, rather than getting all of the details ironed out, focus on making projections and strategic forecasts for your business. You can always update your financial statements as you begin operations and start bringing in actual accounting data.

Now, if you intend to pitch to investors or submit a loan application, you'll also need a "use of funds" report in this section. This outlines how you intend to leverage any funding for your business and how much you're looking to acquire. Like the rest of your financials, this can always be updated later on.

The appendix isn't a required element of your business plan. However, it is a useful place to add any charts, tables, definitions, legal notes, or other critical information that supports your plan. These are often lengthier or out-of-place information that simply didn't work naturally into the structure of your plan. You'll notice that in these business plan examples, the appendix mainly includes extended financial statements.

Types of business plans explained

While all business plans cover similar categories, the style and function fully depend on how you intend to use your plan. To get the most out of your plan, it's best to find a format that suits your needs. Here are a few common business plan types worth considering.

Traditional business plan

The tried-and-true traditional business plan is a formal document meant to be used for external purposes. Typically this is the type of plan you'll need when applying for funding or pitching to investors. It can also be used when training or hiring employees, working with vendors, or in any other situation where the full details of your business must be understood by another individual.

Business model canvas

The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea.

The structure ditches a linear format in favor of a cell-based template. It encourages you to build connections between every element of your business. It's faster to write out and update, and much easier for you, your team, and anyone else to visualize your business operations.

One-page business plan

The true middle ground between the business model canvas and a traditional business plan is the one-page business plan . This format is a simplified version of the traditional plan that focuses on the core aspects of your business.

By starting with a one-page plan , you give yourself a minimal document to build from. You'll typically stick with bullet points and single sentences making it much easier to elaborate or expand sections into a longer-form business plan.

Growth planning

Growth planning is more than a specific type of business plan. It's a methodology. It takes the simplicity and styling of the one-page business plan and turns it into a process for you to continuously plan, forecast, review, and refine based on your performance.

It holds all of the benefits of the single-page plan, including the potential to complete it in as little as 27 minutes . However, it's even easier to convert into a more detailed plan thanks to how heavily it's tied to your financials. The overall goal of growth planning isn't to just produce documents that you use once and shelve. Instead, the growth planning process helps you build a healthier company that thrives in times of growth and remain stable through times of crisis.

It's faster, keeps your plan concise, and ensures that your plan is always up-to-date.

Download a free sample business plan template

Ready to start writing your own plan but aren't sure where to start? Download our free business plan template that's been updated for 2024.

This simple, modern, investor-approved business plan template is designed to make planning easy. It's a proven format that has helped over 1 million businesses write business plans for bank loans, funding pitches, business expansion, and even business sales. It includes additional instructions for how to write each section and is formatted to be SBA-lender approved. All you need to do is fill in the blanks.

How to use an example business plan to help you write your own

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How do you know what elements need to be included in your business plan, especially if you've never written one before? Looking at examples can help you visualize what a full, traditional plan looks like, so you know what you're aiming for before you get started. Here's how to get the most out of a sample business plan.

Choose a business plan example from a similar type of company

You don't need to find an example business plan that's an exact fit for your business. Your business location, target market, and even your particular product or service may not match up exactly with the plans in our gallery. But, you don't need an exact match for it to be helpful. Instead, look for a plan that's related to the type of business you're starting.

For example, if you want to start a vegetarian restaurant, a plan for a steakhouse can be a great match. While the specifics of your actual startup will differ, the elements you'd want to include in your restaurant's business plan are likely to be very similar.

Use a business plan example as a guide

Every startup and small business is unique, so you'll want to avoid copying an example business plan word for word. It just won't be as helpful, since each business is unique. You want your plan to be a useful tool for starting a business —and getting funding if you need it.

One of the key benefits of writing a business plan is simply going through the process. When you sit down to write, you'll naturally think through important pieces, like your startup costs, your target market , and any market analysis or research you'll need to do to be successful.

You'll also look at where you stand among your competition (and everyone has competition), and lay out your goals and the milestones you'll need to meet. Looking at an example business plan's financials section can be helpful because you can see what should be included, but take them with a grain of salt. Don't assume that financial projections for a sample company will fit your own small business.

If you're looking for more resources to help you get started, our business planning guide is a good place to start. You can also download our free business plan template .

Think of business planning as a process, instead of a document

Think about business planning as something you do often , rather than a document you create once and never look at again. If you take the time to write a plan that really fits your own company, it will be a better, more useful tool to grow your business. It should also make it easier to share your vision and strategy so everyone on your team is on the same page.

Adjust your plan regularly to use it as a business management tool

Keep in mind that businesses that use their plan as a management tool to help run their business grow 30 percent faster than those businesses that don't. For that to be true for your company, you'll think of a part of your business planning process as tracking your actual results against your financial forecast on a regular basis.

If things are going well, your plan will help you think about how you can re-invest in your business. If you find that you're not meeting goals, you might need to adjust your budgets or your sales forecast. Either way, tracking your progress compared to your plan can help you adjust quickly when you identify challenges and opportunities—it's one of the most powerful things you can do to grow your business.

Prepare to pitch your business

If you're planning to pitch your business to investors or seek out any funding, you'll need a pitch deck to accompany your business plan. A pitch deck is designed to inform people about your business. You want your pitch deck to be short and easy to follow, so it's best to keep your presentation under 20 slides.

Your pitch deck and pitch presentation are likely some of the first things that an investor will see to learn more about your company. So, you need to be informative and pique their interest. Luckily we have a round-up of real-world pitch deck examples used by successful startups that you can review and reference as you build your pitch.

For more resources, check out our full Business Pitch Guide .

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How to Start a Small Business in 10 Steps

A woman learns how to start a small business in a floral shop.

Learn how to start a small business from scratch with expert guidance. Get essential tips and steps for launching your dream journey successfully.

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Brett Grossfeld

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Do you have a killer idea that you think would be perfect for launching a small business? If you believe what you see on TikTok, becoming an entrepreneur is just about as easy as posting a 30-second video. But in the real world, launching a small business can be a bit more challenging.

Starting a small business may seem daunting, but if you ask those same business owners if it’s worth the risk — few would trade the opportunity to shape their own destiny.

But where to start? Thankfully, you don’t need to have everything figured out before going out on your own. Successful small business owners are constantly learning from their mistakes — and improving their ideas and dreams along the way.

If you’re ready to take the leap and become a small business owner, keep reading.

Here’s what you’ll learn:

What is a small business, how much does it cost to start a small business, how to start a small business in 10 steps, what do you need to start a small business, start small — but think big.

Small businesses are generally defined by the U.S. Small Business Administration (SBA) as independent operations having fewer than 200 employees. And the majority of small businesses in the United States have fewer than five employees, according to the U.S. Census Bureau . 

But the number — or lack — of employees doesn’t necessarily define a “small business.” A business’s size can also be determined by the number of sales, the range of individual business locations, and other factors.

Along with size requirements, the SBA considers a company to be small if it’s:

  • Independently owned and operated
  • Not dominant in its field
  • Physically located and operated in the U.S. (or a U.S. territory)

If your company meets the SBA’s definition of a small business, many government programs offer resources and local assistance for you to turn your dreams into reality.

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If you’re skilled in a certain trade — say, bookkeeping — you can launch a business with almost no money . But if your idea needs to be fleshed out and developed by researchers, scientists, and engineers, your startup costs can run into the hundreds of thousands of dollars and beyond. But most startup costs fall somewhere in the middle. 

Factors that influence cost

A sole proprietor working from home is going to have very different startup costs than a Silicon Valley startup flush with venture capital funds. But it doesn’t matter if you have $1,000 or $1 million to launch your small business — you’ll need to have a budget.

Are you moving the clutter out of your garage to make room for a desk? Or are you going to hire an architect to remodel a warehouse space in a trendy neighborhood? Obviously, both businesses are going to have wildly different expenses.

Think about your budget and what you can afford to get started. And it’s good to assume that unexpected expenses will pop up along the way — especially in your first year of business.

What kinds of costs to expect

The SBA has a worksheet that will help you calculate typical expenses for a small business, including one-time expenses such as:

  • Rent : This includes security deposit, first month’s rent and utilities. If you’re working from home, you can deduct a percentage of your rent or mortgage on your taxes .
  • Improvement costs: Anything that you might spend on your physical place of business to make it suitable for work.
  • Inventory : If you’re selling a product, you’ll need goods to keep up with customer demand.
  • Employees : This includes payroll, payroll taxes, and health insurance.
  • Professional services: Accountants, lawyers, and consultants will all need to be paid
  • Supplies : Think office supplies, such as paper and pencils, and operating supplies, like computers and printers.
  • Marketing: Business cards, stationery, flyers, and advertising all fall under this category.
  • Miscellaneous : This includes licenses, permits, legal fees, signage, technology, and accounting software. Everything else — liability insurance, repairs, maintenance, and dues.

The most difficult part of starting a small business is committing to your vision. It’s easier if you break down the process into small, achievable goals. Here are 10 steps that will get you on your way:

1. Do your research

If you don’t do basic market research before you launch your business, you may be down for the count before you even get started. Ask neighbors, friends, and even your barista if they would be interested in your product or service — and ask how much they’d be willing to pay for it. 

Conduct competitor research, local and global searches, and even offer surveys to consumers to see what the need versus want ratio is. 

2. Write a business plan

A business plan is your roadmap; it helps guide you as you start and grow your company. If you need capital to get started, most investors will want to review a business plan before they commit to any financing. 

To organize your ideas, download and fill out a business plan template . A well-written business plan provides clarity, confirms the math, and helps you establish goals so your business has the best chance of success.

3. Choose a business name

Finding the perfect brand name is a vital step in launching a new business. But hiring a professional naming company doesn’t come cheap — it can cost as much as $100,000 , according to Fast Company. 

If that’s outside your budget, there are countless AI-powered business name generators available online, and Fiverr has entrepreneurs who will help brainstorm business names for three figures or less.

4. Decide on your location

Take a look at the taxes, zoning laws, and regulations in your location. You may find that operating your business in a different location could offer financial advantages. Review the fees, costs, and tax benefits of each state to see which location makes the most sense for your business . A strategic move may put you ahead of the game before you even open the doors.

5. Get your finances in order

Startup costs discourage many would-be entrepreneurs, but the reality is that many successful businesses got started with little more than a vision, discipline, and hard work. However, if you really need cash for that newly opened business bank account, here are four ways of getting that money:

  • Self-funding: If you have the means, you may use your own earnings to kickstart your business or see out financial counsel to work it into your budget.
  • Outside investors: For a stake in your company, relatives or venture capitalists may be willing to invest in your business.
  • Small business loans: If you want to keep full ownership of your business, a small business loan may be the way to go.
  • Crowdfunding: If you’re feeling creative and confident, try sites such as Kickstarter or GoFundMe to generate capital.

6. Take care of the legal stuff

Register your business in the state where it was formed — and make sure that you’re set up to pay state income and unemployment tax. Review whether your local municipality requires filing for a license or permit to operate your business. 

To satisfy Uncle Sam, apply for an EIN from the IRS . Confirm that no one else is using your business name by contacting your state filing office or online database. Some business structures require using a doing business as (DBA) name, and you may be required to open a business bank account.

7. Develop a marketing plan

Once you have a terrific name for your company locked down, you’ll want to create an online presence for your business. Be consistent on your social media channels , ideally creating accounts on the channels — meeting them online where they are. 

Develop a website that’s intuitive and filled with all the information your customers need. Your marketing may also include advertising campaigns and public relations.

8. Set up your CRM software

To enhance your marketing efforts and grow your small business, try customer relationship management ( CRM) for Small Business . This will be your solution for storing and managing prospect and customer information such as contact information, accounts, leads, and sales opportunities — all in one single source of truth. 

With Salesforce’s Starter Suite , you can start in minutes and easily manage your marketing, sales, and customer service as your business scales.

9. Launch your product or service

Congratulations: You’ve done all the hard work and you’re ready to introduce your product to the world. Make sure to announce your launch on social media — and consider throwing a media-friendly bash to celebrate.

10. Keep your customers happy

When you use CRM software, you can keep track and personalize support for all your customers. And happy customers are good for business — 80% of them say the experience a company provides is just as important as its products or services .

The United States has more than 33 million small businesses, according to the U.S. Chamber of Commerce , and that number represents 99.9% of all U.S. businesses. And most of those small businesses started the same way — with an entrepreneur and an idea. But it takes more than just a dream to launch a small business.

So, where to start?

It’s time to take some notes. First, start outlining your business plan. If you’re stuck, ask yourself these four questions when developing your plan :

  • Goals : What do you need to accomplish to achieve your vision?
  • Methods : What are the steps you need to follow to get you there?
  • Measurements : How will you determine when each objective has been met?
  • Obstacles : What could throw you off course along the way?

Once you’ve written a business plan and are feeling confident, you’re ready to establish:

A name for your business

A great business name should succinctly identify your company and its audience. Brainstorm and get feedback from friends, family, and potential customers. And before you fall in love with your new company name, make sure that an established business in your industry isn’t already using that name.

A location for your business

Choosing where to conduct business is one of the most important decisions you can make for your small business. While staying close to home may be your first instinct, a change of venue may prove to be financially advantageous.

A business structure

For tax purposes and protection of personal assets, you need to choose a business structure that offers the right balance of legal protections and benefits. Common business structures include sole proprietorship, partnership, limited liability company (LLC), corporation, and cooperative.

A legal presence

If you want personal liability protection, legal protection, and tax benefits for your company, you’ll need to register your business with state and local governments.

Federal and state tax ID numbers

Your Employer Identification Number (EIN) works like a personal Social Security number, but for your business. You need an EIN to pay state and federal taxes for your company.

Licenses and permits

Whether your business needs to apply — and pay for — licenses and permits depends on your business activities, location, and government rules. Review regulations from city, state, and federal agencies.

A business bank account

Opening up a bank account exclusively for business use will help keep your personal finances separate, making life easier at tax time. There are several banks that will allow you to open a business checking account with a zero balance, but traditionally banks will require an opening deposit of anywhere from $1,000 to $25,000.

Start-up funds

Even if you open a business checking account with a zero balance, you’re going to want to have some funds to cover basic operating expenses. The SBA offers guidance on obtaining funding for your small business, including loans, grants, and investors.

Starting a new business may feel like a gamble, but business insurance will help you cover your bet. The right insurance policy will help protect you against accidents, natural disasters, and lawsuits.

You should also consider:

Customer relationship management

A CRM platform keeps your customer data organized and provides the foundation to build connected customer experiences (that can be made even better through artificial intelligence). Starting with a suite of sales, service, marketing, and commerce tools is easy.

Invoice and billing software

While it is possible to keep track of your financial records on a traditional paper ledger, modern invoice and billing software makes the process much, much easier.

A graphic designer

A well-designed logo can make or break a business. The Nike “swoosh” was created by a graphic design student — and the $35 Nike initially spent paid for itself many times over.

Many small businesses exist with just a presence on social media, but having a professionally designed website adds legitimacy to your business.

Marketing experts

Like graphic design, marketing expenses are costs that many small business owners initially want to avoid. But strategically investing in a marketing campaign can be a boon for a small business that wants to make noise in a crowded marketplace.

A Human Resources department

Once your business grows to a certain size, it’s time to create a human resources (HR) department — or, at least, to hire an HR professional. This professional can focus on things such as labor law compliance, employee recruitment, employee engagement and development, and compensation and benefits management while you manage your business.

An assistant

For most small businesses starting out, hiring an assistant to perform administrative and clerical duties is something of a luxury. If your budget is tight, consider a virtual assistant .

What are some popular small business ideas?

If you have a unique idea for a small business, great. But some of the best small business ideas build on your strengths and experience. What do you love to do? What lights you up when you are helping the community? Do you have a pull to do something more?

What are the odds that my small business will succeed?

Starting a small business is no guarantee of success. Approximately 80% of small businesses survive their first year, according to the Bureau of Labor Statistics. The survival rate decreases to 50% after five years and 30% after 10 years.

What are some Fortune 500 companies that started small?

Not all big companies started with millions of dollars in venture capital. Some of America’s biggest brand names had far more modest beginnings . Apple famously got started in a Silicon Valley garage, while Mattel was building dollhouse furniture from picture frame scraps in its early days.

What are the most business-friendly states?

Before setting up shop in New York or California, consider launching your small business in North Dakota, Indiana, Arkansas, South Dakota, or North Carolina. These states offer the best conditions to start a business , according to Forbes Advisor.

What can I deduct for my small business at tax time?

(Almost) everyone knows that you can deduct entertainment and travel expenses as a small business owner. But you can also deduct software subscriptions, office furniture, and interest on small business loans, according to NerdWallet .

Taking the leap to start your own small business is just the first step on your entrepreneurial path. But you’re in good company. Nearly half of all U.S. employees are employed by a small business — and more than 80% of those small businesses are solo ventures , according to Forbes Advisor. There’s no better time than the present to start turning your dreams into reality.

Want to grow your new small business? Sign up for a Salesforce free trial .

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Brett Grossfeld is a Product Marketing Manager supporting Salesforce's CRM, data, and AI tools. He's written for multiple websites across various industries and interests, including tech, wellness, and modern customer experiences.

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UPSTATE BUSINESS JOURNAL

New Gracie Plaza plans reach 29 stories high: Greenville Design Review Board notes

  • Megan Fitzgerald
  • May 16, 2024

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The city of Greenville’s Design Review Board approved new site plans and massing for Gracie Plaza, the long-awaited development on Greenville’s Gateway corridor .

After undergoing two redesigns, the project now consists of two towers: one with 29 floors and the other with 24 floors. This would make the mixed-use structure the tallest building in downtown Greenville. It will be located on the old Greenville Memorial Auditorium site at 250 N. Church St.

Gracie Plaza

In the newest plans, Gracie Plaza will include 342 apartments, a 363-space parking garage and 12,000 square feet of space for commercial, restaurant and creative studio tenants. A public plaza would be located at the corner of North Church Street and Beattie Place. 

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Read previous Gracie Plaza articles

The board approved the new site plans for the building after deferring the project in April. Original plans for the project were approved by the board in 2023. Miami-based NR Investments worked with Greenville’s Johnston Design Group to redesign the project after initial designs proved unfeasible. 

Before the development can move forward, the project’s architectural designs must be submitted to the board for review. Daniel Suarez de Puga with NR Investments said they are hoping to get approval from the board on the architectural design plans by August. 

“We’re looking towards hopefully submitting for permitting in November, December and then start construction as soon as the permitting comes through,” Suarez de Puga said. 

Approved: North Main Street storefront facade improvements

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The building at 241 N. Main St. is set to undergo facade improvements to construct a new enclosed storefront.  

E mily Fournier, the property owner, plans to open The Pantry by Emily’s Table in the building. This will be a bodega-style, grab-and-go food concept set to open in the fall of 2024. Menkoi Noodle House is also located on the building’s first floor.

The board approved the proposed modifications to enclose the building’s existing front entry. The new storefront will feature steel windows, gas lanterns and new planters. 

A rooftop terrace and event space will also be added to the building along with a new steel staircase on the back of the building. 

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A model holds a De Beers diamond

Anglo American to sell famous diamond business De Beers in breakup plan

UK mining company reveals breakup plan in bid to avoid takeover by Australia-based BHP

  • Nils Pratley: Anglo American’s breakup is overdue

South Africa has backed Anglo American’s plan to sell the famous diamond business De Beers as part of a historic corporate overhaul to defend the company against a £34bn takeover plot.

The embattled London-listed mining company set out a radical new strategy to dismantle parts of the 107-year-old company, including the sale of the world’s biggest diamond miner, after fending off a second unsolicited takeover offer from the Australian miner BHP.

The proposal has won support in South Africa , which is Anglo’s largest shareholder through its Public Investment Corporation (PIC) and the birthplace of Anglo and De Beers.

The South African mining minister, Gwede Mantashe, said that he would prefer Anglo’s restructuring plan over a takeover by BHP . The plan was also welcomed by the Congress of South African Trade Unions.

The Anglo chief executive, Duncan Wanblad, said the “most radical changes to Anglo American in decades” would create a simplified company with a focus on its remaining “world-class assets” in copper, iron ore and fertilisers.

The overhaul is designed to fend off further unsolicited advances from BHP, which sought to force Anglo to off-load its two Johannesburg-listed subsidiaries, the platinum miner Amplats and iron ore miner Kumba, before completing the deal.

Instead, Anglo’s overhaul would include letting go of De Beers alongside the “orderly” sale or demerger of its South African platinum business and its steel-making coal assets. Anglo also plans to slow its investment in the Woodsmith fertiliser mine in the North York Moors next year from £1bn a year to £200m before seeking strategic investors to restart full-scale work on the polyhalite project from 2026. Mantashe told the Financial Times: “I am happy with the rejection of the BHP deal and I hope it will continue, then Anglo can restructure itself to optimise value for shareholders.”

BHP’s chief executive, Mike Henry, urged Anglo investors to consider the merits of his company’s bid. He said: “They have to look at the plans, decide which one they believe is going to create the greatest value soonest.”

Anglo’s strategy raises questions over the future of De Beers, which has been linked to Anglo American for almost 100 years. The diamond miner was founded in South Africa by the British mining magnate Cecil Rhodes who began sending gems back from South Africa to London in 1889. It was part-owned by the Oppenheimer dynasty, which founded Anglo American, from the 1920s until the family sold its 40% stake to Anglo in 2011. Today, Anglo holds 85% of the company while the government of Botswana holds the remaining 15%.

A source close to the company said Anglo was considering an initial public offering of De Beers as “the default option” for the business. However, the idea has been dismissed as “unlikely” by another source owing to the difficulty in establishing the future value of diamonds after a volatile period for the market.

The diamond business has struggled with falling sales in recent years because of the sluggish global economy and rising competition from lab-created alternatives. The source said it would be easier to dismantle De Beer’s interests in South Africa, Namibia and Botswana as well as its synthetic diamond business to sell off separately.

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Wanblad said De Beers remained “a great business” which has already seen interest from prospective investors. “There’s no doubt in our mind that the structural issues that everyone talks about will pass,” he added.

The chief executive faces pressure from investors to prove that he can turn around Anglo’s flagging market value, which has left the company vulnerable to takeover by larger rivals. BHP’s takeover plans are expected to face competition from the Swiss mining company Glencore and the British-Australian miner Rio Tinto .

Wanblad dismissed BHP’s approaches as “highly unattractive” because they undervalue the company’s long-term potential value. He also criticised BHP for the “disrespectful” timing of the approach before what is expected to be a highly contested general election in South Africa at the end of the month.

Wanblad said BHP’s approach had forced him to set out a new strategic vision for the company at a critical time for South Africa’s government, which holds a 7% share of the company through the PIC. “I would have handled this in a very different sort of way – and a very private sort of way,” he said of BHP’s approach.

The governments of South Africa and Botswana were approached for comment.

  • Anglo American
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    A Graphic Design Business Plan Template for Your Company . Aside from following the above steps to create a compelling graphic design business plan for your company, you also need to make use of a template checklist. The essence of a checklist is to help you keep track of all the necessary processes you need to achieve while starting your new ...

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    The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea. The structure ditches a linear format in favor of a cell-based template.

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