Smartsheet Pricing – How Much Does Smartsheet Cost?

smartsheet business plan vs enterprise plan

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Smartsheet pricing starts at $7 per user, per month for the Pro plan, while the Business plan costs $25 per user, per month . There’s also an Enterprise plan with no public pricing.

If you don’t have much room for steep project management costs , Smartsheet’s free plan is a good option – it includes an automation builder and reporting tools. However, there’s a 1-user, 2-editor limit. There’s also a free trial for Smartsheet that lets you test out a paid tier to its full capacity and get to grips with whether it’s worth paying for.

How much does Smartsheet cost per user, per year?

Is smartsheet good value compared to competitors, what are the biggest smartsheet hidden costs.

  • Smartsheet Pricing Pros & Cons

Smartsheet Pricing Plans and Cost Per User

  • Smartsheet Hidden Costs

Additional Smartsheet Products and Pricing

What is smartsheet, what’s new in smartsheet (march 2024), is smartsheet free, is it worth switching to smartsheet, who is smartsheet best for.

  • Smartsheet Alternatives (with costs)
  • About our Research
  • Verdict: Should You Pay for Smartsheet?

Smartsheet Pricing Plans: Pros & Cons

In total, Smarthsheet has four plans, all geared towards teams of different sizes:

Smartsheet Free ($0) – The best plan for individuals and duos Smartsheet Pro ($7) – Will suit very small teams of under 10 Smartsheet Business ($25) – Best for mid-sized teams, no user limit Smartsheet Enterprise (Custom) – The best option for larger firms

Here are some of the provider’s strengths and weaknesses so you can work out if it’s right for your business:

smartsheet logo

  • 30-day free trial available
  • Basic free plan is a decent option for solo users and duos without a software budget
  • The Pro plan ($7/user/month) is good value, with excellent task management features
  • Business plan is very expensive compared to monday.com and ClickUp
  • The 1-user/2-editor limit on the free plan makes it restrictive
  • Similarly priced providers, like Asana, are easier to use

price tag

As we’ve already discussed, Smartsheet offers four different pricing plans, but only three of them have public pricing.

First up there’s the Smartsheet Free plan, which costs nothing.  The Pro plan is priced from $7 per user, per month , which works out as $84 per user, per year when billed annually.

The Business plan is priced from $25 per user, per month – $300 per user, per year when billed annually. There’s also an Enterprise plan for large businesses, but you’ll have to contact sales for a quote.

The Pro plan is well-rated and came out just behind ClickUp (from $7 per user, per month ) and monday.com’s first paid plan (from $8 per user, per month ) in our latest project management testing.

The Business plan is ideal for companies or teams between 3 and 50 users who might not quite need enterprise-grade features, such as single sign-on or deeper administrative control, but still want to maximize their growth and reduce the percentage of resources wasted on projects (which some studies say can be as high as 11.4% of total resources ) through better project management.

The Enterprise Plan is built for large companies looking to streamline complex projects with centralized task tracking, and governance controls to manage numerous individuals, pipelines, and information access.

Smartsheet Logo Large

While we can’t tell you the pricing for Smartsheet’s Enterprise tier, it’s worth keeping in mind that there may be some discounts to be had after negotiations with the company. Smartsheet’s tiers don’t offer any discounts at the Pro or Business level.

Smartsheet Free plan

The great thing about Smarthseet’s brand new free plan is that there aren’t any costs involved . However, there’s a single-user limit and you’re only allowed two “editors” (colleagues that can contribute to your project and task tracking). If you purchase Smartsheet’s free offering, you’ll get:

  • Gantt, Grid, Card, Calendar views
  • Reporting tools
  • 500 MB storage for attachments
  • 100 automation actions per month
  • Microsoft 365, Google Workspace, and Apple ID sign in
  • Help Center, knowledge base, and Community support

Of course, there are several disadvantages to the comparatively limited free plan – it’s just not updated as much as Smartsheet’s other offerings. To use a recent example, in July 2023, Smartsheet brought out automatic color switching for chart labels based on their backgrounds for all plans apart from the Free plan.

Smartsheet Pro costs

for those who find Smartsheet’s free plan to limiting, they’ll need to pay $7 per user, per month for the Pro plan, billed annually as $84. For that money, you get:

  • Unlimited sheets
  • Unlimited reports (1 sheet per report)
  • Unlimited dashboards (10 widgets per dashboard)
  • 10 viewers allowed per object
  • Private sheets and reports
  • Email support
  • Grid, Gantt, Card, Calendar views
  • Pre-built automation rules (250 per month)
  • 20 GB attachment storage
  • Cell and column formulas
  • Dependencies
  • Support for Microsoft 365
  • Google Workspace and Apple ID logins

With sheets, you can carry out the basics of project management, such as task creation and setting milestones. Support is available via email.

The Pro plan also supports Gantt charts, forms, mobile access, and automated workflows, features which helped Smartsheet to a 3.5/5 for functionality and a 4.1/5 for task management. It limits collaborators to 10 per item, which is better than just a flat 10 if you need to incorporate multiple people across multiple projects. However, it omits several useful features such as the activity log and proofing.

Overall, Smartsheet is a pretty good deal for small teams but does miss out on features that would come in handy.

smartsheet drawing a task depdency

Creating a relationship between tasks in Smartsheet. Image: Tech.co’s testing process.

Here’s how Smartsheet’s Pro plan compares to other similarly priced plans from competitors like monday.com and ClickUp:

Smartsheet Business costs

If you’ve more than ten users, or are looking for more advanced Project Management capabilities, choose Smartsheet Business . This tier costs $25 per user per month when paid annually. For this price, you get everything in the Pro plan, plus:

  • Unlimited collaborators who can view/edit
  • Unlimited sheets per report
  • Unlimited widgets per dashboard
  • Unlimited automations
  • Forms with conditional logic
  • Document builder
  • Brandfolder Integration
  • Adobe Creative Cloud extension
  • Report grouping and summary
  • Activity Log
  • Custom Branding
  • 1TB Attachment Storage
  • User, group, and license management
  • Publish sheets, reports, and dashboard

You’ll also get the option to buy add-on customer support packages for the Business plan, which aren’t available to Pro plan users. See Hidden Costs for more on this.

Just like Pro, the Business tier supports card view, Gantt charts, Kanban-style “card” view (see below), mobile access, reminders and notifications, and automated workflows.

Access to Resource Management by Smartsheet is also available on this plan. It’s a useful tool for solving staffing conflicts and managing remote teams spread out across the globe.

Smartsheet calendar view

Smartsheet’s calendar view. Image: tech.co’s testing process.

The business plan then adds features that are necessary for teams that need more than is offered by the pro plan. For instance, you can create forms with fields that follow conditional logic (see below), and Automations are unlimited in the Business plan, so your team can create as many actions as they want.

On the Pro plan, on the other hand, you’re restricted to 250 pre-built automation per month, but there are teams that will need many more than that if they want to use it to really improve efficiency.

Another good feature that’s in the Business plan but not in the Pro Plan is activity logs. The bigger your team, the more useful this function gets; it makes clear who has edited what on any given sheet. There’s also way more storage available in the Business plan (1TB vs Pro’s 20 GB) and a “planned vs actual” function (called Baseline) that easily lets you view how your actual work schedule differs from what you planned. It also adds the ability to manage groups and resources, control sheet ownership, as work with custom branding – the latter of which means you can insert your company logo.

This tier is ideal for any business – large or small – that doesn’t quite need enterprise-grade software for project management , but will benefit from the features geared towards projects involving 25+ people.

Smartsheet project budget template

A project budget template provided by Smartsheet. Image: Tech.co’s testing process.

Smartsheet Enterprise costs

The tiers for enterprises lack any public pricing, since Smartsheet negotiates these costs on a case-by-case basis. Popular project management software solutions like monday.com and Asana also apply this policy to their highest tier. Enterprise offers everything in the Business plan plus:

  • Custom welcome and help screens
  • Workapps: No-code business apps; curated experiences based on user role
  • Unlimited attachment storage
  • DocuSign integration
  • Directory integration: Replicate your user groups and attributes from LDAP or Active Directory to Smartsheet
  • Single sign-on/SAML
  • Custom email domains
  • A service availability guarantee
  • Approved Domain Sharing
  • Account discovery
  • Domain validation – user auto-provisioning
  • Chargeback reports
  • Backup / recurring backup
  • 24/7 phone support

With Smartsheet’s Enterprise plan, you also get access to Smartsheet Advance. This means you’ll be able to manage processes at scale with the Control Center feature and enable connected systems of record to orchestrate workflow across the enterprise.

You can also control how the data you’re storing is retained with governance controls. Customer-managed encryption keys also help with data management, allowing you to monitor, grant, and revoke access to data using your own key. There’s also Event reporting, which will let you access detailed logs of all the changes made to your project over the previous 6 months.

Editing in Smartsheet’s spreadsheet view. Image: Tech.co’s testing process.

Smartsheet nonprofit pricing

If you’re part of a nonprofit and looking for project management software for your organization, Smartsheet might be able to provide you with a discount on one of its annual plans.

In the United States, to be eligible for a reduced fee from Smartsheet, your nonprofit will have to have valid 501c(3) status. Nonprofits and charities headquartered in other countries will have to have equivalent status to qualify.

Some organizations are not eligible, such as schools and other educational institutions, government organizations, or any entity that engages in lobbying, legislative or political activities. Financial institutions are also not eligible.

Smartsheet Pricing: Hidden Costs

When it comes to hidden costs the first aspect to consider is contract length . Smartsheet’s best prices are offered on an annual basis, so if you’re not ready to commit to this then monthly prices do increase, slightly.

  • Annually, the Pro plan is $7/user/month or $84/user/year
  • Monthly, the Pro plan costs $9/user/month or $108/user/year

The same goes for Smartsheet’s Business plans:

  • Annually, the Business plan is $25/user/month or $300/user/year
  • Monthly, the Pro plan costs $32/user/month or $384/user/year

Smartsheet support add-on costs

Smartsheet also charges extra for Phone support , which isn’t included as standard. Unfortunately, this isn’t available to purchase on the Pro plan , but if you’d like to add on Phone support to your Business package, this comes at a cost of $4/user/month for Standard support or $8/user/month for Professional support .

These packages also come with University eLearning access and, in the case of the Professional Support add-on, 10 lots of 30-minute desk support sessions.

Smartsheet pricing for training

If you’re looking for extra training beyond the standard onboarding, Smartsheet University is available to take you past the basics. This will enable you to access e-learning (for $199 ) and instructor-led online courses on topics such as ‘Solution Proficiency’ and ‘Marketing Professional’ tips.

Instructor-led online courses start from $149 for an individual but go all the way up to $4,999 for the Control Center Blueprint Builder path. Once you’ve mastered all the core skills, you can optionally choose to become “Smartsheet Certified” and demonstrate your mastery by passing an exam, which is $149 per attempt and lasts for one year of Smartsheet certification.

Finally, there are in-person Regional training sessions that can be booked, the fee for which is undisclosed publicly.

Other hidden costs

There are no hidden installation costs or add-on costs for project management integrations or features. The only other so-called “hidden cost” with Smartsheet is its Enterprise pricing, which it doesn’t make publicly available – however, you can bet safely that the more users you’re looking to service, the better deal can be negotiated.

The $25/user/month rate for Smartsheet’s annual Business plan sets the anchor point for custom pricing and we’d wager that Enterprise users might be able to secure the ultimate range of features Smartsheet has to offer for a not-dissimilar price, or perhaps an even lower amount per user, depending on the user number and contract length you’re looking for.

Smartsheet Advance pricing

Smartsheet Advance is a platform with “premium capabilities” relating to project and process management, as well as secure data storage. There is no public pricing at present, so you’ll have to contact sales if you want a quote for your company  – but some features are available to Smartsheet Enterprise customers.

At present, Smartsheet Advance has a Silver, Gold, and Platinum tier. The Silver tier comes with features that help facilitate portfolio and secure request management, while the Gold tier is geared towards businesses that want to connect various platforms where their data is stored together, with Smartsheet at the center. The Platinum plan adds hyper-advanced governance and security capabilities.

One of the more sought-after features – which is included on all Smartsheet Advanced plans – is “Data Shuttle”. With Data Shuttle, you can import data into Smartsheet from various other systems you’re using, such as CRM programs, and then offload it as attachments to external sources.

Brandfolder by Smartsheet pricing

Brandfolder is a digital asset management platform (DAM) created by Smartsheet and geared toward enterprises that manage a myriad of brand assets. It allows creatives and marketers to manage digital brand assets in one, central location, track who’s using them, and make them more easily distributable to clients.

Brandfolder utilizes some of the same time-saving features as Smartsheet – such as automated workflows. To find out more about Brandfolder’s pricing, you have to book a demo on the provider’s website.

For those of you unfamiliar, Smartsheet is a project management tool that allows businesses to stay on top of their various teams and projects, part of a growing project management software market that will be worth 9.81 billion by 2026.

Through Smartsheet, you can assign tasks to employees, track project progress with various views, manage calendars, and share documents. While project management software is useful in an office context, it is borderline essential for any business adapting to working from home.

We’re now in March of 2024, and Smartsheet continues to roll out new features. Two new workload features – a Workload Heatmap and a Workload Schedule – were made generally available to users at the end of February.

“Heatmap provides a visual snapshot of team availability, making task allocation straightforward ,” Smartsheet explains in its release notes for the change. “Meanwhile, the Schedule offers an expanded view that explains why someone may be overallocated and which other projects they are involved in.”

Another change worth noting is the progressive form save feature for the Smartsheet mobile app . Before this feature, if you exited the app while filling in a form, you’d have to start over. Now, the form will be saved and ready for you to finish when you’re back!

Smarthseet also makes a habit of constantly updating and refining its security infrastructure, and it’s tightened its systems even further by shortening the amount of time deactivated users have to log in before they’re blocked from the system altogether. System admins have just a week to correct any mistakes before accounts are permanently deactivated.

Smartsheet has a  free plan , with a user limit of one (plus 2 additional project editors). It has automation capabilities – something that isn’t available on every free plan – and you’ll be able to access the provider’s extensive knowledge and help center if you get stuck, just like you can if you opt for a Smartsheet paid plan.

Smartsheet also offers a free 30-day trial , and all you have to do is enter your email address to try out either the  Pro or Business plan. This means you’ll be able to find out if the software caters to your business’s needs without spending a cent.

The Pro plan is the cheapest paid Smartsheet plan on offer, coming in at $7 per user, per month  which is good value considering it is an elite-tier project management tool. It’s cheaper than monday.com’s Basic plan ( $9 per user, per month ) despite having a better set of features.

If you’re on the hunt for a good free plan, however, check out Teamwork’s free plan , which is one of the top-rated free project management tool we tested.

Although Smartsheet is now used by companies of all shapes and sizes , Smartsheet’s costs and features suit absolutely every business. If you’ve never tried Smartsheet before, or you’re thinking of making the switch from another project management provider, here’s the lowdown on the different types of teams that will benefit from Smartsheet in particular:

Teams managing complex projects.  Thanks to a myriad of task management and workflow creation tools, including an automation builder and an easy-to-use Gantt chart, Smartsheet can handle multi-faceted, complex projects with ease.

Teams transitioning away from spreadsheets . Smartsheet’s spreadsheet-style default view makes it a particularly easy software program to transition to using if you’re used to managing projects on spreadsheets. The only difference is, Smartsheet’s spreadsheets are infinitely more useful thanks to the provider’s collection of powerful, integrated features.

Teams that want to become more efficient . Smartsheet includes a number of tools for editing workflows, such as custom and pre-built automations, so that all of the most mundane tasks in your day can be completed without you even having to think about it.

If you’re concerned about switching from another project management software program to Smartsheet, don’t worry – the provider has extensive onboarding materials available for customers that address everything from building your first Sheet upwards, and offers significantly more customer support than some other providers we’ve tested. There are also detailed instructions on how to import your data in a variety of different formats into Smartsheet, which minimizes downtime.

Yes – for a variety of reasons. If you’re not using project management software yet, and instead keeping track of tasks and duties in a spreadsheet or a similar document, you’ll find Smartsheet significantly more functiona l – even if you opt for the cheapest plan.

If the projects you manage include tasks with quite a few different stages or aspects, you’ll find them a lot easier to keep track of in Smartsheet than in a spreadsheet.

As there are multiple ways to view your project’s progress for your team to choose from, it’s also easier to get top-level clarity on the status of all the different facets of your project. Programming a spreadsheet to do what Smartsheet can with its native task and workflow management features takes days, and often isn’t even possible.

If you already use project management software, it might be worth the switch. Trello, for example, is a widely used but comparatively basic project management tool – if you find you’ve reached a ceiling with it, Smartsheet would be one of the better upgrade options. What’s more, you can import data directly from Trello boards into Smartsheet. Zoho Projects is another provider we’ve tested that we wouldn’t consider as useful for managing larger projects.

If you want to migrate your data across, however, you may have to export it to an Excel or Sheets document, and then re-import it again. However, there are dedicated project management software data migration platforms like Relokia, which offer their services for as little as $1 – although pricing will be dictated by how much data you have to move.

It’s very easy to cancel your Smartsheet subscription if you’re not happy with the service. All you have to do is head over to the “Account” area, then “Account Admin” and Plan & Billing Info. Then you just have to click “cancel account” and fill in the cancellation form. You’ll also have the option to switch to a free account when your subscription ends or move to a free account immediately.

Smartsheet Alternatives

As we’ve covered, Smartsheet is the project management software to go for if you’re familiar with using spreadsheets, or like the approach of Microsoft Project, but want something that’s built for the web. Don’t let the spreadsheets-style view tempt you into thinking this is a database management tool like Airtable, however – Airtable and Smartsheet are quite different, and Smartsheet is very much a “classic” project management tool (plus, Smartsheet costs less than Airtable).

However, Smartsheet isn’t the easiest project management tool to get to grips with, scoring just 3.5/5 on our ease of use tests. ClickUp, another provider we’ve tested, scores higher (3.9/5) than Smartsheet for ease of use. What’s more, ClickUp was also awarded a test high 4.6/5 functionality score, so it’s more capable and  easier to master than Smartsheet.

adding a due date to a sub-task

Managing a task in ClickUp. Image: Tech.co’s testing process.

ClickUp had the best range of features for managing tasks out of all the providers we tested, scoring 4.7/5 for task management to Smartsheet’s 4.1/5 score .  ClickUp also has an impressive range of workflow creation tools (4.3/5) and some of the best free project templates, as well as automations , available on all plans. ClickUp’s pricing plans are also better value – its Business plan costs half as much as Smartsheet’s.

However, ClickUp only scores 3.3/5 for customer support. Smartsheet, on the other hand, scores 4.5/5 and has 24/7 live support available for an additional fee, while Clickup doesn’t offer this at all. They were, however, tied when it came to security – Smartsheet has a wider variety of data compliance certifications, whereas ClickUp has 2-factor authentication on all plans, and Smartsheet only offers this on its Enterprise plan.

If you need another alternative to Smartsheet, monday.com is also a great pick for its simple, modern interface and great support options , as well as a wealth of customizable features.

monday.com's kanban board

monday.com’s Kanban board. Image: Tech.co’s testing process.

monday.com scores a 4.7/5 overall against our testing criteria, whereas Smartsheet Scored 4.2/5. Although Smartsheet has comparable customer support options (both score 4.5/5) and a slightly better free plan, monday.com achieved a better security score (5/5 to Smartsheet’s 4.4/5) and a better range of integrations.

Read our Smartsheet vs monday.com review to see how the providers compare head to head and how Smarthseet’s costs match up to monday.com’s, or see our guide to the best project management software . Alternatively, for a quick overview of Smartsheet’s key rivals such as Wrike and Trello’s pricing , you can check out the table below:

About Our Research

Here at Tech.co, we spend a lot of our time researching and rigorously assessing every product, service, and software tool we write about. Our product assesments are based on in-depth market research and complex testing frameworks that are used to put providers through their paces.

For project management, our latest round of testing analyzed 10 top providers by honing in on five key areas: ease of use, pricing, functionality, customer support, security, and integrations . “Functionality” is broken down further into four sub-categories: Task management , data visualization , project & workflow creation , and collaboration . Smartsheet scores 3.5/5 for overall functionality – it excelled when it came to task management (4.1/5) and gained solid scores for workflow creation (3.8/5) and data visualization (3.7/5), but did not score quite so highly for collaboration (2.4/5).

Importantly, all of our opinions, rankings, and verdicts are based on the data-driven research conducted by our team, which allows us to write about software and services with confidence and clarity. We do have commercial partnerships with some of the providers we write about, but importantly, this never affects our editorial independence. If we don’t have the data, we won’t write about it – it’s as simple as that.

Not sold on Smartsheet? Check out the best project management software deals .

Smartsheet Pricing Verdict: Should You Pay For Smartsheet?

Smartsheet is certainly worth considering if you’re in the market for project management software, especially if you spend a lot of time working in spreadsheets already.

According to our recent research, Smartsheet is the seventh-best project management software provider we tested , but don’t let that fool you. Smartsheet is an all-rounder, scoring over 3.5/5 for every assessment category and a very respectable 4.2/5 overall. If customer support and security are your priorities, it’s one of the best options, scoring over 4/5 in both areas.

We used to recommend Smartsheet for larger businesses, but now it has a free plan and a competitively priced $7 per user, per month Pro plan, it’s now a lot more affordable for smaller companies and teams. However, we’d recommend considering ClickUp and monday.com in the same breath when it comes to securing the best value for your company.

But if you’re happy using spreadsheets as a way of working, and looking for a straightforward and genuinely helpful program for tracking and managing tasks, Smartsheet is certainly going to fulfill your requirements.

Smartsheet Pricing: FAQs

Is smartsheet any good, which is the best project management tool, who owns smartsheet, what is the difference between smartsheet license and free, is smartsheet free with office 365.

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Project Widgets

Smartsheet Pricing: A Comprehensive 2023 Guide 

Table of contents.

Smartsheet offers a range of pricing options tailored to meet the diverse needs and budgets of individuals and organizations. Before making a decision, it is important to understand the various factors that determine Smartsheet pricing . This powerful platform enables teams to streamline their workflows, improve collaboration, and enhance overall productivity. With integrations, project views, document organization, and team collaboration features, Smartsheet provides a comprehensive solution for managing information and driving successful outcomes. Whether you are an individual professional or part of a large enterprise, Smartsheet’s tiered pricing structure ensures that you can find the right plan to suit your specific requirements.

Smartsheet Pricing Overview

Plan options.

Smartsheet offers a range of plan options to cater to different needs. These include Individual, Business, and Enterprise plans. Each plan is designed to accommodate organizations of varying sizes and requirements. By selecting the plan that aligns with your organization’s needs, you can ensure that you have access to the features and benefits necessary for enhanced productivity.

Monthly vs Annual Rates

When considering Smartsheet pricing, it’s important to compare the advantages of both monthly and annual payment options. While monthly payments provide flexibility, annual payments offer cost savings in the long run. Carefully evaluate your budget and long-term goals to determine which payment frequency suits your needs best.

Free Trial Duration

To help users make an informed decision, Smartsheet offers a free trial period. During this time, you can explore the platform’s features and functionality firsthand before committing to a paid plan. This trial period allows you to assess whether Smartsheet meets your specific requirements and provides value for your organization.

Plan Features and Inclusions

Pro plan perks.

Smartsheet’s Pro plan offers additional perks to enhance your experience. With this plan, you gain access to advanced features like reporting, resource management, and automated workflows. These capabilities enable you to maximize your productivity and streamline your processes. Whether you need to generate comprehensive reports or automate repetitive tasks, the Pro plan has got you covered.

Business Enhancements

If you’re looking for seamless collaboration and enhanced functionality, Smartsheet’s Business plan is the way to go. This plan allows you to collaborate seamlessly with team members through shared workspaces and dashboards. You can easily assign tasks, track progress, and communicate with your team in real-time. The Business plan offers premium features such as data integration, activity logs, and content management tools that further optimize your workflow.

Enterprise Solutions

For large organizations with complex operations, Smartsheet offers tailored Enterprise solutions. By opting for these solutions, you can benefit from dedicated support that ensures a smooth transition and ongoing assistance throughout your journey. Advanced security measures are also included to protect sensitive data within your organization. Moreover, custom branding options allow you to maintain consistency across all aspects of your Smartsheet platform while scaling effectively.

Additional Smartsheet Products

Add-ons pricing.

Understanding the pricing structure for add-ons is essential when considering Smartsheet for your organization. With add-ons, you can complement your Smartsheet subscription and enhance your workflow by connecting it with other essential business applications. Explore integrations with popular tools like Microsoft Office 365, Google Workspace, and Salesforce to streamline your processes and improve productivity.

Training Costs

When implementing Smartsheet within your organization, it’s important to consider the associated training costs. Evaluate the available training resources provided by Smartsheet, including online courses and certifications. These resources can help your team gain the necessary skills and knowledge to successfully adopt Smartsheet. Determine the level of training required based on your team’s needs and goals.

New Features

Stay up-to-date with the latest features and enhancements introduced by Smartsheet. Continuous innovation allows you to optimize your workflow and improve project management capabilities. By leveraging these new features, you can enhance collaboration, automate repetitive tasks, and increase overall efficiency.

Security Considerations

Data protection.

Smartsheet prioritizes the security and protection of your data. They have implemented robust measures to ensure that your sensitive information remains secure and confidential.

One of the key aspects of data protection is encryption. Smartsheet uses industry-standard encryption techniques to safeguard your data both at rest and in transit. This means that any information stored within Smartsheet is encrypted, making it extremely difficult for unauthorized individuals to access or decipher.

In addition to encryption, Smartsheet also employs strict access controls. This ensures that only authorized individuals within your organization can access the relevant data. By setting permissions and roles, you have full control over who can view, edit, or share specific sheets or documents.

Smartsheet also complies with various industry standards. They adhere to regulations such as GDPR (General Data Protection Regulation) and HIPAA (Health Insurance Portability and Accountability Act) . By using Smartsheet, you can be confident that your organization meets these compliance standards.

Compliance Standards

Smartsheet goes above and beyond. They understand the importance of meeting regulatory requirements, especially when dealing with sensitive data.

By utilizing Smartsheet’s platform, you can ensure that your organization remains compliant with various industry regulations. For example, if you operate within the healthcare sector, utilizing Smartsheet helps you meet HIPAA requirements for protecting patient information.

Smartsheet’s commitment to maintaining data privacy and security is evident through their adherence to these compliance standards. You can trust that they take the necessary steps to protect your information while providing a reliable platform for collaboration and project management.

Nonprofit and Cost-Effective Decisions

Nonprofit discounts.

If you’re part of a nonprofit organization, it’s important to explore if you qualify for special pricing or discounts from Smartsheet. By doing so, you can find options that align with your budget constraints while still supporting your nonprofit’s mission. Smartsheet offers various tools that can drive efficiency and collaboration within nonprofit operations, helping you make the most of your resources.

Budgeting for Smartsheet

To effectively plan your budget, consider the costs associated with Smartsheet subscriptions. Evaluate the different pricing tiers available and any potential add-ons, training, or customization requirements that may be necessary for your organization. This will help you align your budget with the value that Smartsheet brings to your nonprofit.

Exploring discounts offered by Smartsheet is crucial. By taking advantage of these special pricing options, nonprofits can leverage Smartsheet’s powerful tools without straining their budgets. This allows organizations to streamline their operations and enhance collaboration among team members.

When planning your budget for using Smartsheet, it’s important to carefully evaluate all relevant costs. Consider factors such as subscription fees based on user numbers or features required, additional add-ons or integrations needed, training expenses for staff members who will use the platform, and any potential customization requirements specific to your organization’s needs.

Hidden Costs and Support Fees

Unseen expenses.

Be aware that the base subscription cost of Smartsheet may not be the only expense you need to consider. There might be additional charges that could impact your overall budget. For example, storage limits may apply, and if you exceed those limits, you may have to pay extra fees . If you need to add more user seats or utilize premium features, there could be charges associated with these as well. It is important to plan for these potential expenses in order to avoid any surprises in your budget.

Customer Support Pricing

Understanding the customer support options available and their associated costs is crucial when considering Smartsheet pricing. Evaluate the level of support your organization requires and choose between standard or premium support plans accordingly. Standard support may be suitable if you have minimal support needs, while a premium support plan might be necessary if you require more extensive assistance from Smartsheet’s customer support team.

Remember that investing in a higher level of customer support can provide added benefits such as faster response times and priority access to resources. However, it is essential to assess your organization’s specific needs before making a decision.

System and Usage Optimization

System requirements.

Familiarize yourself with the system requirements needed to run Smartsheet effectively. Ensure that your hardware, operating system, and internet connection meet the necessary specifications. By meeting the recommended system requirements, you can optimize your Smartsheet experience.

To ensure the smooth functioning of Smartsheet, it is essential to have compatible hardware. Check if your computer or device meets the minimum requirements specified by Smartsheet. Make sure you have a stable internet connection to avoid any disruptions while using the platform.

Maximizing Smartsheet Use

One way to enhance your productivity is through automation features offered by Smartsheet. Automating repetitive tasks can save time and reduce errors in data entry or calculations. Explore the various automation options available in Smartsheet and learn how they can streamline your workflow.

Efficient project management is another key aspect of maximizing Smartsheet use. Utilize features like Gantt charts, task dependencies, and resource management tools to effectively plan and track projects. Collaborate with team members by assigning tasks, setting deadlines, and sharing relevant documents within the platform.

In conclusion, Smartsheet offers a range of pricing plans to cater to different business needs. The overview of the pricing structure, along with the detailed analysis of plan features and inclusions, provides valuable insights for organizations considering Smartsheet as their project management solution . The examination of additional Smartsheet products, security considerations, and hidden costs helps businesses make informed decisions and optimize their system usage.

To make the most of Smartsheet’s offerings, it is crucial for organizations to evaluate their specific requirements and align them with the appropriate pricing plan. By doing so, they can ensure cost-effectiveness while benefiting from the platform’s robust features and functionalities. It is also recommended to take advantage of user insights and value evaluations to gain a comprehensive understanding of Smartsheet’s potential impact on productivity and collaboration within the organization.

With its flexible pricing options and comprehensive set of tools, Smartsheet presents a compelling solution for businesses looking to streamline their project management processes. By carefully considering the information provided in this article, organizations can confidently make decisions that align with their needs and leverage Smartsheet’s capabilities for enhanced efficiency and success.

Frequently Asked Questions

What is the pricing structure for smartsheet.

Smartsheet offers a tiered pricing structure based on the number of users and features required. They have different plans such as Individual, Business, Enterprise, and Premier. Pricing details can be found on their website.

Are there any hidden costs or support fees associated with Smartsheet?

While Smartsheet’s pricing is transparent, it’s important to note that additional costs may arise if you require advanced features or integrations not included in your chosen plan. Support fees may apply for personalized assistance beyond standard customer support.

Can non-profit organizations benefit from cost-effective options?

Yes, Smartsheet recognizes the needs of non-profit organizations and offers special discounts or tailored plans to help them optimize their workflows while staying within budget constraints. Non-profits should reach out to the Smartsheet team for more information.

What security considerations should I keep in mind when using Smartsheet?

Smartsheet prioritizes data security and provides measures like encryption, access controls, and regular backups to protect user information. However, it’s essential to follow best practices such as setting strong passwords and managing user permissions to ensure the highest level of security for your organization.

How can I evaluate the value of using Smartsheet for my business?

To evaluate the value of Smartsheet for your business, consider factors such as increased productivity, improved collaboration among teams, streamlined processes, reduced errors, and enhanced project management capabilities. Assessing these benefits against the cost of implementation will help determine its value proposition for your organization.

Ready to Take Your Projects to the Next Level?

We design, develop, and install custom Microsoft Project and Smartsheet solutions that help our clients maximize the value this tool offers.

We also provide project management consultants to supplement your PMO. The right talent at the right time.

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Smartsheet Review 2024 (Pricing, Pros and Cons)

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Gabbie Rhodes is a creative content writer with over eight years of experience. Before freelancing, she worked at content marketing agencies and helped multiple brands—from startups to Fortune 500 companies—find and showcase their unique voice and thought leadership.

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Katie is a Chicago-based editor. She started her career writing and editing content about home warranty, renters insurance, homeowners insurance and other home services topics before transitioning to home improvement products. She has spent the last year and a half working at a software company, managing content about CRMs, project management tools and other tech topics.

Projects contain several moving pieces. The goal of project management (PM) is to plan a project from start to finish, mapping out tasks, owners, due dates and other elements.

Given how complicated PM can be, many project managers use tools to help them. One such tool is Smartsheet. 

In this article, we at the MarketWatch Guides team look at Smartsheet’s prices, plans, features, pros and cons. We compare it to other PM software solutions to help you decide if it fits your needs.

Smartsheet

  • Best Customer Support
  • Monthly Cost: $7/user/month
  • Plan options: 4
  • Steep Learning Curve
  • No File Backup

What Is Smartsheet?

Smartsheet is a project management platform that’s used by small businesses and enterprise-level organizations alike. Its purpose is to assist teams in managing multiple projects at a time within a single powerful platform.

What sets Smartsheet apart is its customizability. It offers custom views, workflows, reports and dashboards to cater to the needs of any team.

Smartsheet Pricing Plans

Smartsheet has four plans. The first is free; it serves as an entry point for teams that are new to project management. The second is the Pro plan, which offers a suite of basic PM features at an affordable price. The Business plan is the third option, which is a step up from the Pro plan in terms of both price and functionality. Finally, the last package is the Enterprise plan — it delivers top-tier security, extensive customization and dedicated support. Below is a chart reviewing these plans in more detail.

Smartsheet Free Plan

The free version of Smartsheet offers entry-level PM capabilities. This offering is designed for entrepreneurs, freelancers, small teams and small businesses that are in the early stages of their project management journey. Some of the key features in this free plan include:

  • Multiple project views (Gantt chart, card, grid, calendar)
  • Unlimited dashboards
  • 500 MB of file storage 
  • 100 automated triggers per month 

Smartsheet Pro Plan

Smartsheet’s Pro plan strikes a balance between functionality and affordability, making it ideal for mid-sized teams that want to track, share and manage projects. With the Pro plan, users get access to: 

  • Unlimited dashboards, sheets, forms and reports
  • Unlimited viewers
  • 20 GB of file storage
  • 250 automated triggers per month 

Smartsheet Business Plan

The Smartsheet Business tier is designed to meet the evolving needs of growing teams and businesses. It may be the plan for you if you want: 

  • Unlimited editors
  • 1 TB of file storage
  • Unlimited automated workflows

Smartsheet Enterprise Plan

The Smartsheet Enterprise plan caters to the needs of large-scale businesses that require a high-level of customization, security and integration to support their intricate workflows. It includes everything offered in the Business plan plus:

  • Single sign-on (SSO) to log in using work credentials
  • AI-generated formula and text suggestions
  • Enterprise Plan Manager to centrally manage multiple plans across one business
  • WorkApps for creating custom applications without coding 
  • Work Insights for deeper analytical perspectives

Smartsheet Pros and Cons

Even an adaptable and scalable software like Smartsheet has its limitations. Below is a list of Smartsheet’s pros and cons.

  • Free plan: Not many project management tools offer free forever plans. Most provide free trials and stop there, but Smartsheet lets you enjoy its platform and essential features at zero cost. 
  • Automation: Users of every Smartsheet plan get to enjoy automated workflow features. You can use pre-built workflow templates or build your own. You can also view and respond to automated actions through email, Smartsheet’s desktop and mobile apps or messaging apps like Slack.
  • Activity log: Smartsheet lets you see who has made changes to shared reports, dashboards and sheets and when. The log even lets you filter activity by action type, date range and collaborator name to get specific details.
  • Formulas: A spreadsheet can be daunting to set up and navigate with all of the formulas. With Smartsheet, you can choose from over 80 pre-set formulas to answer important questions, such as how much revenue you generated in the last month, quarter and year. There are even cross-sheet formulas to reference and pull data from other sheets.
  • Steep learning curve: While Smartsheet boasts many useful project management features, it does so much that it can be hard to understand initially. New users may encounter a learning curve, as they try to navigate and customize the platform.
  • No file backup: Smartsheet doesn’t back up users’ files. The only function that is close to this is the “restore to previous version” option. Even then, this option doesn’t work if two team members are editing the same file at the same time. Some users have found workarounds with integrations, but the community forum still has several posts about how automatic, frequent backups should be a fundamental part of the platform.

Smartsheet Features

Smartsheet has both basic PM features as well as unique ones. Here is what you can expect to get in some or all of Smartsheet’s plans.

Smartsheet uses boards to manage projects. The board gives an overview of the project, looking at what tasks need to get done and how far along these tasks are. Smartsheet supports two types of boards:

  • Scrum boards: Scrum boards are for teams that use the Scrum project management method. This method is popular with software developers. It uses short sprints that last two to four weeks. Scrum boards track sprints with places for the backlog, planning, execution and reflection phases.
  • Kanban boards: A Kanban board uses columns to represent the stages of a workflow (e.g., researching, writing, editing, publishing). This view helps identify bottlenecks that the team can problem solve to get the workflow back to optimal production.

A roadmap is a popular PM tool that gives a high-level overview of what is to happen in a project and when. It is a visual that looks like a timeline. Smartsheet has roadmaps built into its platform. You can create your own or use one of Smartsheet’s templates. 

Dashboards and Reports

Smartsheet’s customizable dashboards empower you to organize, centralize and present critical data. The dashboards update automatically as your data changes. 

These dashboards go hand in hand with reporting. When it’s time to report on performance to upper management, you can pull data from the dashboards. You can even copy and paste the charts, graphs and other visuals from the dashboards.

Integrations

Smartsheet integrates with other software so that you can work without having to switch between applications. Below is a table listing some of Smartsheet’s popular app integrations by category.

Smartsheet Ease of Use

Smartsheet helps with project management, process automation and program scalability for businesses of all sizes and industries. This hefty feat comes at a price, though. Learning how to navigate, set up and use all of these Smartsheet functions takes significant time. To address this challenge, Smartsheet has customer service channels, community forums and help centers — more on these later.

Smartsheet Customer Service

Smartsheet offers several ways for its users to get customer support. Access to these channels varies by plan. Here is a breakdown of the support channels and the plans that have them:

  • Help center: Smartsheet has a help center for all free and paid plan users. It includes user guides, frequently asked questions and practical tips to help you maximize your experience on the platform. 
  • Community forum: You can use the community forum to ask questions to other Smartsheet users. Like the help center, this is available for all plans.
  • Web support: Web support comes with all plans. It includes the help center and community form as well as a chat in the portal.
  • Phone support: Anyone can contact the sales team for questions about plans and prices. However, if you want over-the-phone help on how to use your platform and its features, you must pay for an add-on. This add-on is for 24/7 phone support.  
  • Account manager: If you want a dedicated account manager who you can reach out to via email or phone whenever you need help, you can pay for this add-on service.
  • Training: Smartsheet University is Smartsheet’s training center that includes certifications, demos and other resources. Unlike the help center, you have to pay for access to it through an add-on.

Best Smartsheet Alternatives

There are many other project management tools out there. If you want to learn about them before committing to Smartsheet, here is a comparison table: 

Who Is Smartsheet Best For?

Smartsheet works for businesses in every industry and of every size. However, it’s best suited for companies that are prioritizing customer support in their PM provider search.

Smartsheet has a community forum and help center. You can also upgrade your customer service with add-ons for 24/7 phone support, a dedicated account manager and Smartsheet University trainings.

The Bottom Line

Smartsheet is a popular project management software for businesses of all sizes. Small teams can start with the Free or Pro plan. Large, growing companies can pay more for a Business or Enterprise plan. Either way, you get access to Smartsheet’s extensive features, including views, dashboards, reports, templates, notifications and more.

Frequently Asked Questions About Smartsheet

How do i get started with smartsheet.

To get started with Smartsheet, sign up for the Free plan or the 30-day free trial. That way, you can test out the platform before committing to monthly or yearly payments. If you decide you like the platform, you can continue with the Free plan or upgrade to a paid plan for more features.

What are the main disadvantages of Smartsheet?

The biggest disadvantage of Smartsheet is its inability to back up files. Your only option is to restore the file to a previous version. However, that doesn’t always work if two team members are working in the same file at the same time. 

Is Smartsheet a top project management tool?

Yes, Smartsheet continues to be regarded as one of the leading project management tools in the industry. Its popularity stems from its comprehensive, customizable and scalable capabilities.

Are Smartsheet workflows customizable?

Yes, you can customize Smartsheet’s workflow templates. For example, you can add conditions that need to be met for a workflow to move forward. If the conditions aren’t met, you can build alternate routes for the workflow to go in. 

If you have questions about this page, please reach out to our editors at [email protected] .

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Smartsheet pricing and review

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Pricing is a vital consideration when investing in work management software. You’ll want the reassurance that your chosen platform offers excellent value for money and that you’ve selected the right package for your business requirements.

If you’re looking for a cost-effective work management platform, you’ve probably already searched for “Smartsheet pricing”. The software starts at $7 per user per month, and there’s also a free edition with limited functionality for individuals.

But does it offer a valuable return on your investment?

In this guide, we’ll cover what features you get in the various Smartsheet pricing tiers and explore how monday work management could be a powerful and cost-effective Smartsheet alternative for your business.

Try monday dev

What is Smartsheet?

Smartsheet is an online, spreadsheet-centric work management platform.

Smartsheet is an online, spreadsheet-centric work management platform for managing projects, programs, and processes that scale. If you’re already familiar with spreadsheet staples like Microsoft Excel or Google Sheets, you’ll appreciate its tabular user interface.

Founded in 2005, over 90% of Fortune 100 companies and more than 80% of Fortune 500 companies trust Smartsheet to implement, manage, and automate processes across various industries, departments, and use cases, including government, financial services, IT, and marketing.

Key features include:

  • Automated business processes
  • Real-time reporting
  • Data visualization
  • Collaboration with internal or external stakeholders
  • Integrations with everyday apps in your tech stack

Smartsheet pricing

Smartsheet offers a range of pricing plans and a 30-day free trial.

  • Free: $0 for individual users.
  • Pro: $7 /user/month with annual billing or $9 /user/month with monthly billing.
  • Business: $25 /user/month with annual billing or $32 /user/month with monthly billing.
  • Enterprise: Contact sales for pricing.
  • Advance: Contact sales for pricing.

Here’s what each pricing plan includes.

Smartsheet’s free version is suitable for individuals — plus up to 2 editors — just getting started with task and project management, and includes:

  • Gantt, Grid, Card, and Calendar views
  • Unlimited dashboards and reports
  • 100 automations per month
  • iOS and Android apps
  • Help & Learning Center and Community support

Smartsheet’s Pro plan suits people and teams wanting to track, share, and manage projects with up to 10 licensed editors and unlimited free viewers. It includes everything from the free package, plus:

  • Unlimited sheets
  • Unlimited forms
  • User management
  • 250 automations per month
  • Integrations with Microsoft 365, Google Workspace, Slack, Box, and Dropbox.
  • Email support

Business plan

The Business plan is tailored for businesses that want to manage projects and programs with unlimited free editors. It includes everything from the Pro package, plus:

  • Baselines to capture and compare variances between planned and actual work
  • Proofing to streamline the review and approval process
  • Document builder to generate and populate custom PDFs
  • Conditional form logic
  • Unlimited automations
  • Integrations with Adobe Creative Cloud, Tableau, and PowerBI

Enterprise plan

The Smartsheet Enterprise plan is designed for larger organizations that run processes at scale and require enterprise-grade security and controls. It includes everything from the Business package, plus:

  • Single sign-on/SAML
  • Directory integration
  • WorkApps to build no-code apps
  • Work Insights to instantly analyze your data
  • Integration with DocuSign
  • Standard support

Smartsheet Advance

Smartsheet Advance extends the platform’s full potential with premium capabilities for project, program, and process management at scale. This offering is broken into three categories — Silver, Gold, and Platinum — and includes:

  • Project Portfolio Management at scale
  • Portfolio WorkApps
  • Secure request management
  • Enterprise-level data storage
  • Intelligent workflows across platforms
  • CRM and software development integration

Is Smartsheet the right choice for your team?

When considering Smartsheet pricing and features, it’s important to compare them to other work management solutions to get the complete picture. However, only some work management platforms are suitable for some businesses. What might be a perfect purchase for one organization could be a catastrophe for another company with different requirements.

Smartsheet might be a decent option for large businesses and enterprises. However, it may not be ideal for smaller teams or start-ups who want a customizable no-code/low-code solution with built-in time tracking and 24/7 support.

Let’s look at what monday work management has to offer so you can decide for yourself which is the best option for you.

What is monday work management?

Built on top of monday.com Work OS, monday work management enables organizations, managers, and executives to reach shared goals faster and collaboratively at scale. Using powerful building blocks such as automations and dashboards, teams can easily plan, track, and manage projects, build workflows for any work process, and manage resources efficiently. 

Built on the robust monday.com Work OS, monday work management enables organizations, managers, and executives to reach shared goals faster and collaboratively at scale. Using powerful building blocks such as automations and dashboards, teams can easily plan, track, and manage projects , build workflows for any work process, and manage resources efficiently.

  • Project views: Visualize your data and project plans the way you need with dynamic features and 15+ board views, like Kanban, Gantt, Timeline, and Calendar. For instance, the Workload View lets you balance team resources and quickly adapt to changing priorities.

The Workload View lets you balance team resources and quickly adapt to changing priorities.

  • Time tracking: Monitor how much time individuals spend on tasks and how long projects last so you can ensure your team’s time is spent efficiently and optimize future projects.

Monitor how much time individuals spend on tasks and how long projects last so you can ensure your team's time is spent efficiently and optimize future projects.

  • Automations and templates: Save valuable time and get new projects started faster by automating crucial elements of your work, like creating templated project boards or sending approval notifications and reminders.

Save valuable time and get new projects started faster by automating crucial elements of your work, like creating templated project boards or sending approval notifications and reminders.

Visit our pricing page and select the number of seats, features, and billing frequency you require to calculate the cost of the ideal plan for your team.

How does monday.com compare to Smartsheet?

When considering the right work management platform for your team or organization, pricing is an essential element. But when comparing software, you also need to consider the added value and impact each vendor offers before making your final decision.

Currently, G2 data reveals that Smartsheet scores 4.4 (out of 5), while monday.com scores 4.7 (out of 5). Digging deeper, Smartsheet receives the following user ratings (out of 10):

  • Ease of use: 8.4
  • Ease of setup: 8.4
  • Quality of support: 8.5

Savannah S. says: “Smartsheet makes project and portfolio management much easier for an [enterprise] organization that has never had these practices in place before.”

In comparison, monday.com receives higher user ratings:

  • Ease of use: 9.1
  • Ease of setup: 8.8
  • Quality of support: 9.0

Casey C. says: “I like that I can set up a board however I want to, and if I have questions, their resource center and help articles easily explain how to make it work for my needs.”

Overall, G2 reviewers found monday.com easier to use, set up, and administer, and they also preferred doing business with monday.com overall.

More to this topic: monday.com vs smartsheet comparision

Whether you’re setting goals and objectives, managing projects and portfolios, or streamlining crucial business processes, your teams can work more efficiently and reach shared goals faster with the fully-customizable monday work management.

Try monday work management yourself with a 14-day free trial.

FAQs about Smartsheet pricing

How long is the smartsheet free trial.

Smartsheet's free trial is 30 days. After this time, individuals can use the free plan and teams can upgrade to one of Smartsheet's premium pricing plans.

What is the best use for Smartsheet?

Smartsheet is a good fit if you love managing your work with a spreadsheet but you've outgrown apps like Microsoft Excel and Google Sheets. It offers an advanced way to organize your projects from start to finish.

Where does monday.com excel in comparison to Smartsheet?

Smartsheet is the more expensive platform once you get past its Pro plan, which is equivalent to the Basic plan on monday.com. As a cost-effective alternative, monday.com offers an array of customizations, including the ability to track project time and manage workload capacity.

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Trello vs. smartsheet: an in-depth comparison

Trello

Trello vs. Smartsheet. If you’ve been in the market for a project management solution, chances are you’ve heard both of these tools mentioned! Trello has a longstanding reputation as one of the most beloved work management tools, and Smartsheet has emerged as a popular option for teams with a knack for spreadsheets.

But which one is better for your business? At the end of the day, the answer is simple. Whichever tool aligns better with your team’s needs is the one you should use. And that’s what we’re here to help you figure out. 

Today, we’ll walk you through an in-depth comparison of Trello vs. Smartsheet and show you how each tool stacks up in four key areas: use cases, pricing, integrations, and ease of use. 

What are the top use cases for Smartsheet & Trello?

Trello and Smartsheet are both powerful collaboration tools that help teams track projects, streamline workflows, and improve the way they work. But the way each tool functions—and, more importantly, the way teams use them—couldn’t be more different. 

Teams that use Smartsheet harness the power of spreadsheets for data-based project management, while Trello’s flexible features make it well suited to a variety of project management styles and needs.

Smartsheet lets you leverage spreadsheets for detailed tracking & reporting

Smartsheet is a project management software designed to help teams log data, track projects, and build out custom reports. It’s pretty much Excel on steroids and has a tabular design that sets it apart from most project management tools. 

While Trello caters to visual learners, Smartsheet users work primarily out of spreadsheets—trading drag-and-drop Kanban boards for more traditional rows and columns of data.

Spreadsheet management. Ever tried to collaborate on a project with an Excel file? Then you’ve probably experienced the frustration of an outdated spreadsheet or broken formula caused by a colleague. Smartsheet eliminates these headaches by making it easy to create and collaborate on spreadsheets directly within the platform. 

Teams can import existing sheets into Smartsheet to customize or build them out from scratch using Smartsheet’s templates. Real-time updates make it simple for users to collaborate simultaneously on a project, and you can use activity logs to track the changes made within each sheet.

A screenshot of Smartsheet’s Activity Log that shows who has edited the spreadsheet

Use Activity Log to track revision history and spreadsheet activity

Data reporting. Smartsheet allows you to build, share, and publish custom reports based on the data in your sheets. You can reformat data from a single sheet into visual charts and widgets or create a dashboard that pulls data from multiple sheets. 

Whether you’re trying to balance budgets, track internal projects, or build out a report for a client, Smartsheet makes it easy to find and display the data you need.

A picture of Smartsheet’s Project Tracking & Rollup dashboard

Use custom dashboards to track project progress

Trello helps teams master task management & improve remote collaboration

Trello is a visual project management tool that helps teams organize their projects and workflows. While Smartsheet’s strengths lie in spreadsheet management, Trello’s are centered around task management.

Users can leverage cards, lists, and boards to outline their tasks, track statuses, and collaborate on projects across departments. This Kanban-style approach to work management helps teams visually organize their workflows—increasing accountability, transparency, and collaboration company-wide. 

Trello has countless use cases, but there are two areas where it truly shines.

Cross-team collaboration. With tons of features that make it easy for teams to work together across departments, Trello was built with collaboration in mind. Employees can add members to specific tasks and assign due dates, update project statuses, upload files, provide context, and leave feedback directly through each project’s Trello card. 

A picture of a Trello card, where employees are communicating via comment about the project status

Collaboration made simple with Trello Enterprise

If you need to communicate with team members or external stakeholders through other channels, you can even use Trello’s integrations (we call them Power-Ups ) to send updates through Slack or email. 

Flexible project management. Trello’s flexible features make it a natural project management solution for every employee—regardless of their industry or level.

Employees can choose from dozens of customizable templates to help design their workflow and manage specific projects. Looking to manage your personal to-do list? There’s a template for that . Need to track team OKRs or set 1:1 agendas? Trello’s team management templates are a great place to start.

Trello even has industry-specific templates so your sales, marketing, design, HR, product, and engineering teams can hit the ground running.

A photo that displays a list of Trello’s Sales templates

Trello’s industry-specific templates make it easy to get started. Explore Trello’s templates .

What tools do Smartsheet and Trello integrate with?

Most teams rely on multiple tools at work. But when those apps don’t work together, valuable data can get siloed within each platform. Thankfully, both Smartsheet and Trello know how to play nice with others. 

Smartsheet boasts a total of 75 integrations, while Trello users can connect over 200 of their favorite work tools directly within the platform for a seamless experience.

Most popular Smartsheet integrations

  • Google Drive
  • Microsoft Teams
  • Adobe Creative Cloud
  • DocuSign (*only available on Enterprise plans)

Most popular Trello integrations

  • Google Workspace

By investing in a work management solution that integrates with the rest of their tech stack, enterprise leaders can help prevent information silos and reduce app fatigue within their org.

Which one is easier to use: Smartsheet or Trello?

Smartsheet is a great option for teams that are highly adept at spreadsheets, but the platform’s interface isn’t intuitive for everybody. Trello was designed with ease of use in mind and makes it easy for employees of all skill levels to hit the ground running. 

If spreadsheets are your jam, try Smartsheet

Teams who are familiar with the inner workings of Excel and Google Sheets should find Smartsheet fairly easy to learn. You can choose to opt for a board or timeline format, but most templates follow a classic spreadsheet layout and contain many of the same features you’d find within Excel. 

 A screenshot of a Smartsheet spreadsheet, featuring a weekly to-do list

With that being said, the technical nature of the platform can cause usability issues for less technologically savvy employees—and result in a higher learning curve.

Employees may find Smartsheet easy to use if: 

  • They work with numbers and data on a regular basis 
  • They rely heavily on spreadsheets for their work
  • They’re highly proficient in Excel or Google Sheets 
  • They know how to leverage complex formulas and custom forms within their sheets

For teams with varying skill sets, Trello is the best solution

Let’s face it—we’re not all spreadsheet gurus. Trello’s intuitive design makes it easy for everyone to master—from your most tech-savvy employees to the most technologically challenged. 

Employees can quickly add, organize, and track projects across multiple boards and use Views to visually digest information in whatever way makes the most sense to them. Arrange upcoming tasks in spreadsheet format through the Table view, track deadlines with the Calendar view, generate tailored and unique reports with the Dashboard view, or use a Gantt chart to display project timelines and progress. 

A picture that displays the various views available in Trello

Bring multiple projects and initiatives together in one place

Trello also offers a comprehensive library of educational training resources, with countless tips and tricks to help employees master the platform quickly. Trello’s low learning curve and high usability make it a dream come true for teams that need a project management solution in place ASAP.

You’ll probably prefer Trello if you:

  • Have employees with varying skill sets and/or levels of technical expertise
  • Need to ramp up quickly
  • Are looking for a project management solution the entire company can use

How much do Smartsheet and Trello cost?

Features and functionality are important, but price is also a huge factor when deciding which work management tool to adopt company-wide. A slight difference in per-user pricing might not seem like a big deal at first glance, but those costs add up fast when you’re managing hundreds of employees. It’s all about finding that perfect blend between value and features. 

Here’s how Smartsheet and Trello stack up from a pricing perspective.

Smartsheet pricing

Smartsheet offers three pricing plans for customers: Pro, Business, and Enterprise. Pro users get access to the platform’s basic features, but the more you pay, the more features you unlock. You can trial Smartsheet for 30 days before officially signing up, but there’s no free version available.

Pro plan – $7 per user/month

  • What you get: Access to basic features
  • Limitations: 1 sheet per report, 10 widgets per dashboard, cap of 250 automations per month, no branding options available, maximum of 10 viewers per project

Business plan – $25 per user/month (minimum of 3 users per month)

  • What you get: Everything from Pro (sans limitations) + access to more integrations and additional features like Activity Log, Proofing, Document Builder, Forms, and Branding
  • Limitations: Limited security features, minimal support, no insights

Enterprise plan – Contact for pricing

What you get: Everything from Business + advanced security features, premier integrations (like DocuSign and Directory integration), and access to full customer support

A photo that visually displays Smartsheet’s pricing plans and features

TLDR on Smartsheet pricing: Smartsheet has some awesome features, but you’ll need to shell out if you want to take advantage of them. When compared to Trello and other project management tools, Smartsheet’s pricing comes in a little on the high end. 

Trello pricing

Trello’s tiered pricing structure has something for everyone, with four options ranging from Free to Enterprise. While many of its hallmark features (like Power-Ups and workflow automations ) are available on all plans, you can unlock special Views, admin controls, and advanced security features the higher you go.

Free plan – $0 per user/month

  • What you get: Unlimited Cards and Power-Ups, 250 automations per month
  • Limitations: 10 boards per Workspace, max file size = 10MB

Standard plan – $5 per user/month

  • What you get: Everything from Free + unlimited boards, a larger file size limit (250MB), and access to Advanced Checklists and Custom Fields
  • Limitations: 1,000 automations per month, basic support, no admin features

Premium plan – $10 per user/month

  • What you get: Everything from Standard + Workspace Views, unlimited automations, basic admin/security features, Workspace Templates, and priority support
  • Limitations: Limited admin/security features

Enterprise plan – $17.50 per user/month (25 users and up)

  • What you get: Everything from Premium + unlimited workspaces, multi-board guests, and advanced security/admin features—including organization-wide permissions , attachment permissions, Power-Up administration , single sign-on (SSO), and more

A photo that visually displays Trello’s pricing plans and features

TLDR on Trello pricing: Whether you’re a small business of 10 or a large enterprise, Trello is an affordable work management solution that offers teams the flexibility to scale as they grow. Trello’s Enterprise plan is cheaper than Smartsheet’s Business plan and has fewer restrictions for users.

Trello vs. Smartsheet: Which one wins in 2022?

There are dozens of project management tools available to enterprises, but when it comes down to which one is the best fit for your organization, that all depends on your specific needs. For 80% of Fortune 500 companies, the answer is Trello. 

See how Trello stacks up against other top project management tools like Asana, Monday.com, and Microsoft Planner. 

Ready to utilize the features mentioned in this blog?  

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Sony and Apollo’s Plan for Paramount: Break It Up

CBS and other well-known properties would be sold if Sony and Apollo were able to buy Paramount. But the new owners would keep the movie studio.

An elevated view of studio buildings and a white water tower bearing the Paramount mountain logo.

By Benjamin Mullin and Lauren Hirsch

Shari Redstone helped build Paramount Global into a media empire, but if Sony Pictures Entertainment and the private-equity giant Apollo Global Management succeed in acquiring it, they plan to break it all up, according to three people familiar with the matter.

The plan would include auctioning off CBS, cable channels like MTV and the Paramount Plus streaming service, said the people, who asked not to be identified sharing private details. Paramount Pictures — home to blockbusters like “The Godfather,” “Top Gun” and the “Mission: Impossible” franchise — would be combined with Sony’s business.

Sony and Apollo, which made a nonbinding expression of interest in acquiring Paramount for $26 billion last week, are also likely to keep Paramount’s library of films and TV shows and the rights to well-known characters, including the Teenage Mutant Ninja Turtles and SpongeBob SquarePants. They have not yet outlined this plan to Paramount or its advisers.

A breakup of Paramount would represent a major changing of the guard in the entertainment industry. CBS and Paramount have been controlled by the Redstone family for decades, since the media mogul Sumner Redstone assembled the conglomerate in a series of audacious deals. His daughter, Ms. Redstone, championed a 2019 deal to reunite it, and she remains Paramount’s controlling shareholder.

Sony and Apollo are now engaging with Paramount’s financial advisers on next steps in their proposal, the people said. The two companies have not yet signed formal nondisclosure agreements or begun due diligence reviews, a process that could take weeks.

Though it’s still early, the two bidders have already begun to envision how a deal for Paramount could unfold. The two would likely operate the company as a joint venture controlled by Sony, with a minority stake owned by Apollo, the people said. Sony would look to combine the marketing and distribution functions of the Paramount movie studio with its own operations, and divest the rest of the properties.

Over time, Apollo could sell its stake in the joint venture back to Sony or to another buyer. It’s not yet clear just how large a stake Apollo would hold in the business, though the company plans to invest billions in the deal, one person said.

A breakup of Paramount is not a preferred outcome for Ms. Redstone, who would prefer the company to pass on to another buyer intact, a person familiar with her thinking said. But it wouldn’t necessarily be a dealbreaker if the offer was compelling, the person said.

There are other suitors. Skydance, a media company founded by the tech scion David Ellison, has been in discussions with Paramount for months about a potential deal. Exclusive negotiations between Skydance and Paramount lapsed last week, shortly after Sony and Apollo put in their expression of interest. But Skydance remains interested.

Sony and Paramount have different approaches to the entertainment business, and a deal would probably result in a U-turn for Paramount. Unlike Paramount, which streams its content on Paramount+, Sony licenses its movies and TV shows to companies like Netflix and Disney. Sony would probably not change that approach in a deal with Paramount and would most likely look to combine Paramount+ with a rival service, such as Comcast’s Peacock or Warner Bros. Discovery’s Max.

Sony has long pursued Paramount’s movie studio. Several years ago, Sony executives reached out to Paramount to see if the company would be willing to sell Paramount Pictures or merge it into a joint venture, but Paramount signaled it was interested only in a deal for the whole company. So when Apollo made a bid for all of Paramount this year, Sony decided to team up.

Any deal by Sony would face regulatory hurdles. Regulations restrict foreign owners from holding licenses for U.S. broadcast stations, which could prevent Sony — which is owned by the Japanese-based Sony Group — from owning CBS-affiliated TV stations. But they could divest the stations immediately, or have Apollo apply for the license. They are also considering other options for the stations.

The deal would also most likely require clearance from the Committee on Foreign Investment in the United States, the panel in Washington that scrutinizes acquisitions by foreign owners.

Sony and Apollo believe that when they decide to sell the Paramount assets , there could be many logical buyers, the three sources said. Warner Bros. Discovery, which does not own a broadcast network, could be a suitor for CBS. TV station groups like Nexstar and Tegna could be logical buyers for CBS’s owned and operated TV stations.

The hardest asset to sell would most likely be Paramount’s cable networks, like MTV and Nickelodeon, but those could be sold to a TV programmer looking for greater scale in negotiations with cable companies like Charter and Comcast.

Benjamin Mullin reports on the major companies behind news and entertainment. Contact Ben securely on Signal at +1 530-961-3223 or email at [email protected] . More about Benjamin Mullin

Lauren Hirsch joined The Times from CNBC in 2020, covering deals and the biggest stories on Wall Street. More about Lauren Hirsch

Smartsheet Pro Plan

The most cost-effective business decision you'll ever make..

The Smartsheet Pro Plan gives your teams what they need—more power to create projects, build workflows, and manage work the way that works best for them.

It's the professional-grade solution you need to get projects done right.

Try it for free for 30 days

smartsheet business plan vs enterprise plan

Rise to any task, job, project or scale with the Smartsheet Pro Plan.

Smartsheet is an online work execution platform that is a leader in scalability, reporting, support, and security. With its familiar spreadsheet-like interface and flexible views, Smartsheet enables you to better track, manage, and collaborate on projects of all sizes. Smartsheet consistently outranks the competition in multiple categories, including usability, customer satisfaction, and support.

See how Smartsheet compares to others in the new Smartsheet Pro Plan.

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See how smartsheet compares to other top project management vendors rated on g2.

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✔ Smartsheet rated #1 in project collaboration ✔ 96% of enterprise users rated Smartsheet 4 or 5 stars​​​ ✔ Smartsheet received the highest Customer Satisfaction score by G2 reviewers​​​​​​ See what everyone's talking about

I’ve tried several products. Don't mess around, get the real deal with Smartsheet. —Phillip T., Technical Support Analyst II, Mid-Market (51-1000 emp.), G2

Get started

Interested in the Smartsheet Pro Plan?

Get started for free for 30 days!

To learn more about Smartsheet Regions,  click here .

For more information about plan types and included capabilities, see the Smartsheet Plans page.

Capabilities

Who can use this capability.

You must be an Admin on the main plan to use Enterprise Plan Manager.

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov .

Set up and configure Enterprise Plan Manager

Permissions.

Use Enterprise Plan Manager (EPM) to set security and governance policies for all plans across your organization’s validated domains. 

EPM creates a plan hierarchy with two levels:

  • Main plan : This plan sets the policies and adds plans to the family.
  • Managed plan: These plans inherit security and governance policies from the main plan. 

Contact your Smartsheet Customer Success Manager or Technical Account Manager to designate your main plan for EPM.

Once the main plan is set, follow the steps below. 

Validate your domains

  • Select Add Domain and follow the instructions on the right panel. You’ll need to set up a public DNS record to verify your domains. Not sure how to do this? You can copy the instructions in the wizard to notify your public DNS admin and have them do it for you. 
  • After you’ve entered all your information, select Verify . 

Learn more about domain validation . 

Once your domains are verified, any plans opened under that domain appear on the Manage Plans screen.  

Configure your authentication settings

This process ensures everyone in your organization uses the same sign-on method. Follow the instructions in the wizard; you may need to contact your Identity Provider to obtain the information you need. 

It’s best practice to use single-sign on (SSO) for authentication and to disable email/password. Before you apply this best practice, confirm your team’s SSO readiness. Give your team a heads up that you’re implementing centralized plan management. Let everyone know they will be added to the EPM family. Ask each plan admin to confirm people in their plan use SSO email addresses as their primary email addresses. The main plan admin must leave email/password on at the main plan level until all managed plan admins have confirmed their SSO readiness. If the managed plan admins don’t respond, the main plan admin may need to contact them to discuss that individual managed plan admins MAY have to run a User Merge to update primary email addresses to match SSO email addresses of any remaining users.

  • In Admin Center, select Configure authentication settings and follow the instructions on your screen. 

Need more on configuring your authentication settings? Read Manage authentication options for an Enterprise plan . 

Add managed plans to your family

smartsheet business plan vs enterprise plan

  • On the Manage Plans screen, select the plans you want to work with and then click add . This will convert any independent plans to managed plans. They’ll automatically inherit the authentication and domain validation settings you created in the main plan. 

A message identifies any Ineligible plans. Contact the owner of the plan to find out if they’d like to merge their plan into an existing managed plan or upgrade to an Enterprise plan. Set a timeframe for enforcement (for example, activation of UAP) and communicate that to your team. After that, they will still be able to use their plan but they will not be able to add new users.

Set User Auto Provisioning (UAP)  behavior. 

By default, this setting will apply to all users on your validated domains. You can toggle UAP on and off for specific domains once you’ve added them. 

Non-Enterprise plans must upgrade or merge before you activate UAP. After you activate UAP, non-compliant plans will not be able to add new users.

Learn more about user auto-provisioning .

From the Admin Center menu, in Organization View , select Domains and UAP .

  • From the UAP dropdown select one of the options:  Off: The user will not be provisioned automatically. On: Add as free user: The user will automatically be added as an unlicensed user. On: Add as licensed user: The user will automatically be assigned a license.

Learn more about user types.  

Once UAP is set up, managed plans can add unlicensed users from the main plan or invite people who don’t have Smartsheet accounts to join their plans.  If you use SAML for authentication, you can also set a User Movement Policy. Learn more . 

Inherited permissions

If you have multiple plans and one plan is the main plan under  Enterprise Plan Manager , you can set publishing controls for reports, sheets, and dashboards in the main plan. All managed plans will inherit those controls.

You can also set safe sharing controls in the same way.

You can change these settings on the managed plan if you are an administrator on the main plan.

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COMMENTS

  1. Pricing

    Comparison table detailing features across the four Smartsheet plan types: Free, Pro, Business, and Enterprise. ... Regions and Capabilities in Smartsheet | Gov. The Pro plan is only available to net-new customers. The two editors from the Free Plan do not roll over to the Pro Plan. Smartsheet Advance. Confidently scale, connect, and protect ...

  2. Smartsheet Pricing Plans (2024 Guide)

    However, Jira's midtier plan is almost $10 a month per user cheaper. Jira also offers a free plan for up to 10 users. Airtable is more expensive than Smartsheet with its first paid plan starting ...

  3. Smartsheet Pricing 2024: Annual, Monthly and Hidden Costs

    Smartsheet pricing starts at $7 per user, per month for the Pro plan, while the Business plan costs $25 per user, per month. There's also an Enterprise plan with no public pricing. There's ...

  4. Smartsheet Review 2024: Features, Pros & Cons

    Enterprise. Smartsheet's Enterprise plan is a custom plan designed for organizations with complex and large-scale deployment needs for very large teams. In addition to the Business plan features ...

  5. Smartsheet Pricing: A Comprehensive 2023 Guide

    Smartsheet Pricing Overview Plan Options. Smartsheet offers a range of plan options to cater to different needs. These include Individual, Business, and Enterprise plans. Each plan is designed to accommodate organizations of varying sizes and requirements.

  6. Smartsheet Review 2024 (Pricing, Pros and Cons)

    Smartsheet Business Plan. The Smartsheet Business tier is designed to meet the evolving needs of growing teams and businesses. It may be the plan for you if you want: ... Smartsheet Enterprise Plan.

  7. Advanced Features and Security for Enterprise Accounts

    Go to the Admin Center and select the menu icon. Navigate to Governance Controls. Select Manage on the Safe Sharing Policy tile. Slide the toggle to turn off the policy. Note that disabling the Safe Sharing policy across your plan allows your users to share Smartsheet items with anyone outside of your organization.

  8. Identify your Smartsheet plan and user type

    A SysAdmin invited you to join a Business or Enterprise plan but didn't grant you a license to the plan You switched from a paid plan to a Free plan You started a free 30-day trial, and that trial expired; Things to know about Trial plans. If you're using a trial of Smartsheet: Your plan type will be listed as Trial

  9. PDF Smartsheet Enterprise Plan

    centralize administration of the plan, maximize user onboarding with self-guided training, and accelerate Smartsheet effectiveness with access to add-ons, support, and services. Enterprise Plan features The Smartsheet Enterprise Plan is the perfect option for a larger organization. You can enjoy all the functionality of the Business Plan, plus:

  10. Smartsheet Pricing 2024: Features + Plans

    The Business plan is tailored for businesses that want to manage projects and programs with unlimited free editors. It includes everything from the Pro package, plus: ... The Smartsheet Enterprise plan is designed for larger organizations that run processes at scale and require enterprise-grade security and controls. It includes everything from ...

  11. Intro to the Enterprise Plan Manager

    Topic 1 Streamline Your Solution with WorkApps and Dashboards. Topic 2 Keep Your Projects on Track with Baselines. Topic 3 Connect Live Data Across Sheets. Topic 4 5 Strategies for a Powerful Content Calendar. Topic 5 Intro to Integrations. Topic 6 Transform the Way You Work with Smartsheet Mobile. Topic 7 Smartsheet Formula Best Practices.

  12. Business versus Team Plan

    We are trying to create a form and capture the submitter's name automatically. We used 'Created by' but when I send a test form, the name displays as [email protected] and not my name, I am logged into Smartsheet when doing this as per several suggestions. Our main issue is most of the staff filling out this form…

  13. Enterprise-ready, IT-endorsed

    Getting started with Smartsheet for your enterprise is easy. Our Enterprise Plan licenses empower your teams to build the solutions they need on the secure platform IT trusts. Smartsheet Advance builds on that platform, offering a robust set of capabilities that extend the value of the platform so you can align global teams and manage dynamic ...

  14. Unlicensed/Free users

    Based on everything that I have read online via forums and smartsheet's informational material, unlicensed/free users in pro vs. business plans have different abilities. If a sheet created under a pro plan has free users, they CANNOT edit sheets that they are shared to (add rows, check boxes, etc.). If a sheet created under a business plan has ...

  15. Trello vs. smartsheet: an in-depth comparison

    TLDR on Trello pricing: Whether you're a small business of 10 or a large enterprise, Trello is an affordable work management solution that offers teams the flexibility to scale as they grow. Trello's Enterprise plan is cheaper than Smartsheet's Business plan and has fewer restrictions for users. Trello vs. Smartsheet: Which one wins in 2022?

  16. Enterprise Plan Manager

    Enterprise Plan Manager (EPM) offers IT Admins the means to manage multiple Smartsheet Enterprise accounts in a seamless, centralized and secure way. With increasing company-wide adoption of Smartsheet for key business processes and projects, customers want to ensure that their use of Smartsheet is governed by their organization's IT policies.

  17. Sony and Apollo's Plan for Paramount: Break It Up

    Alex Welsh for The New York Times. By Benjamin Mullin and Lauren Hirsch. May 8, 2024. Shari Redstone helped build Paramount Global into a media empire, but if Sony Pictures Entertainment and the ...

  18. Enterprise Plan Manager

    Now, you can use Enterprise Plan Manager (EPM) to ensure that all your organization's Smartsheet plans follow your security, governance, and compliance requirements. Use EPM to create a plan hierarchy with two levels: Main plan: This plan sets the policies and adds plans to the family. Managed plan: These plans inherit governance policies ...

  19. Upgrade or add licenses to your Smartsheet plan

    To upgrade to the Standard Support Package, navigate to Add Licenses/Upgrade in your user menu. Here you can choose to upgrade to a Business or Enterprise account. If you choose Business, select Next: Edit plan details. Here you can change the total number of licenses, select monthly or yearly billing, and add a Standard Support Package.

  20. Smartsheet Pro Plan

    The most cost-effective business decision you'll ever make. The Smartsheet Pro Plan gives your teams what they need—more power to create projects, build workflows, and manage work the way that works best for them. It's the professional-grade solution you need to get projects done right. Try it for free for 30 days.

  21. Set up and configure Enterprise Plan Manager

    Main plan: This plan sets the policies and adds plans to the family. Managed plan: These plans inherit security and governance policies from the main plan. Contact your Smartsheet Customer Success Manager or Technical Account Manager to designate your main plan for EPM. Once the main plan is set, follow the steps below. Validate your domains