My First Work Experience and Knowledge I Gained Essay

When I was a child, my dream was to find the work connected with managing people and resources. The vision persisted until it became time for pursuing a college degree, where I opted for a business course in Human Resource Management (HRM). I intended to be in a position to lead people at the workplace. After graduating from school, luckily, I got an internship program with one of the renowned retail companies called Costco Retailers.

The first working experience was memorable because I finally managed to become independent and earn my first money. When I started working in the corporation, I changed my mentality to adapt to the new system. This paper will discuss the experience during my first job recruitment, skills, and knowledge gathered during this period. During the first working experience, recruits should apply the theoretical knowledge in practice to avoid difficulties in time-management, issue solving, and communication with clients and colleagues.

The time-management appeared to be a fundamental problem that I have faced during my experience. It was a requirement that all the staff report one hour before the opening of the stores. This was necessary to facilitate daily planning and arrangement of the work routine to enhance the efficiency of the operations. It was difficult for me to manage time properly and organize the activities of other people. I had to participate in various events and often failed to perform my duties correctly. There even was a period of time when I was at significant risk of being fired. I had to learn how to be time-conscious to overcome the pressure. I solved this problem thanks to applying some time-management techniques.

Besides the time factor, another issue was working under pressure. During the first few months, I was stationed at the customer care desk to attend to the clients’ queries. At this position, several problems emerged that required immediate attention from the top managers within the department. It was challenging to handle some inquiries because of the large number of customers and the nature of their needs. The intensity to meet their expectation was overwhelming, and it involved many commands from the senior staff.

Another problem that required theoretical knowledge from me was cultural diversity. Shoppers consist of people from different races, gender, culture, and profession. Communicating with customers was a nightmare, especially for those whose cultures tend to diverge at some point. Sometimes you might offend people from different cultures without noticing it. Nonetheless, thanks to their interactive nature and understanding, some clients helped me learn how to communicate appropriately.

Generally, working with customers entails fluctuating motions since they come in different moods with various expectations to be fulfilled. Meeting people from different backgrounds increased my exposure and understanding of individuals behave in relation to their culture. The race-tolerance strategies learned during my education helped me to adjust my communicational style.

I thought handling customers was the main challenge of this position, but there was another significant problem. Being a novice, young, and unfamiliar with the company’s system was another terrifying encounter. At the customer care desk, we had co-workers who had been in the institution for an extended period. These workers used to take advantage of the recruits by assigning complex tasks and overworking them. I became a victim and felt exploited since I could do twice what the other workers were doing. From one point of view, such pressure was rational, aiming to increase my working skills. From the other point, I had moral difficulties coping with a considerable amount of work while experienced colleagues did not offer me any help.

It is also essential to mention which new skills I have gained during my working experience which contribute to my professional development. Thanks to this organization, I gained valuable knowledge and skills helpful for developing in this work industry. First, I gained an understanding of how to communicate with customers and colleagues. Before joining the Costco team, I thought managing people was easy to perform and did not require any special knowledge. Thanks to this working experience, I have learned that communication and management is a whole science that requires profound knowledge and well-developed communicational skills. Therefore, I realized that it is critical to apply the behavioral analysis approach to maintain effective communication.

Moreover, the company made me develop and improve my intrapersonal skills. Working with people having different ages and cultures requires self-understanding (Horak & Matoskova, 2018). To be able to relate effectively with other staff members and even customers, I had to learn how to communicate and listen. Communication is essential in advancing the relationship amongst the business affiliates. The on-the-job experience made it easier to comprehend and apply the skills. Here I also successfully applied the gained during my education knowledge.

Surprisingly, technological knowledge was vital during my working experience. Furthermore, being at the customer care desk exposed me to using the computer system to record, search, monitor, and even communicate with the administration. I developed deep insight into technology, and my computer knowledge increased. Through the period, I could use the system to perform critical tasks like monitoring the level of inventory, tracking customers’ purchasing records, and updating new valuable information for clients. In addition, I was able to analyze the trend of buyers, which was helpful for the administration for updating the stocks.

Another critical skill that I acquired during the period was the ability to solve problems. At the customer care desk, clients came with various issues ranging from sales of defective products to poor service delivery. I have analyzed different literature on the topic of problem-solving. Multiple techniques help the manager build good relationships with the customer and colleagues (Funke et al., 2018). One of them is the culturally-tolerant attitude towards the participants of communication. I developed a profound knowledge of managing different circumstances to generate a proper solution by handling such issues. Seeing and learning how the colleagues were regulating similar situations at work was vital and prompted self-confidence. To make a decision, self-reliance is essential as it allows one to find their own answers to the problem.

Generally, obtaining a job after completing coursework in college is beneficial because you can gain valuable experience. On the job, learning makes the whole perspective different as it comes with arrays of experiences both encouraging and demoralizing. Sometimes changing and adapting to a new routine is difficult for the new employees. Furthermore, interacting with various people at the workplace advance understanding and worldview of individuals.

The exposure also makes people gain the necessary knowledge and skills that are essential for further carrier development. Joining the proper organization could impact the level of experience individual gains. If people are ready to develop their knowledge and skills, asking questions, elaborate new ideas, then the chances of attaining new skills at work are high. It is also vital to implement the theoretical concept learned through education in practice. Thus, applying theoretical concepts and constant development contributed to forming a positive working experience.

Funke, J., Fischer, A., & Holt, D. V. (2018). Competencies for complexity: Problem solving in the twenty-first century. In Assessment and teaching of 21st century skills (pp. 41-53). Springer, Cham. Web.

Horak, M., & Matoskova, J. (2018). Comparison of training programmes and activities for cluster managers in Europe with respect to their focus on skills development. International Journal of Entrepreneurial Knowledge , 6 (1). Web.

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Essay on My Work Experience

Students are often asked to write an essay on My Work Experience in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.

Let’s take a look…

100 Words Essay on My Work Experience

Starting my job.

My first job was at a small bookstore. I was excited and nervous. My main tasks were to arrange the books, help customers, and keep the store tidy. I learned about different types of books and authors.

Working With Others

In my job, I had to work with other employees. We shared tasks and helped each other. We also had to deal with different types of customers. Some were nice, and others were not. It taught me patience and teamwork.

Learning New Skills

My work experience helped me learn new skills. I learned how to handle money, how to talk to customers, and how to manage my time. These skills are not only useful at work but also in my daily life.

Overcoming Challenges

At work, I faced many challenges. Sometimes, the store would get very busy, and it was hard to keep up. But I learned to stay calm and focus on my tasks. This helped me to overcome difficulties.

Value of Work

My work experience taught me the value of hard work. I realized that every job is important, no matter how small it seems. It also made me appreciate the effort that people put into their work.

250 Words Essay on My Work Experience

My work journey started when I was just out of college. I got a job as a junior programmer in a small software company. I was very excited and a little scared. But I was ready to learn new things.

Learning New Things

In the beginning, I had to learn a lot. I had to understand how to solve problems using code. I also had to learn how to work with a team. This was a new experience for me. But I was eager to learn and improve.

Challenges in Work

Work was not always easy. There were times when I had to work late to meet deadlines. There were also problems that seemed too hard to solve. But I did not give up. I kept trying and learned from my mistakes.

Growth in My Job

As time went on, I became better at my job. I was able to solve problems faster and work well with my team. I even got a promotion! I was happy to see that my hard work was paying off.

Lessons from Work

Working has taught me many things. I learned that hard work and patience can help you achieve your goals. I also learned that it’s important to keep learning and improving.

In short, my work experience has been a journey of learning and growth. It has been challenging at times, but also rewarding. I am grateful for the lessons I have learned and the skills I have gained.

500 Words Essay on My Work Experience

Starting my career.

My work journey started as a junior assistant in a local library. I was still in high school then. This was my first job and I was very excited. My main task was to arrange books and help visitors find what they were looking for. I also had to keep the library clean and tidy. My time at the library taught me the importance of being organized and helpful to others.

Working as a Tutor

After high school, I began tutoring younger students in their studies. I taught them subjects like English, Math, and Science. This job was more challenging than my library job. I had to prepare lesson plans, grade assignments, and help students understand difficult topics. This job taught me patience and the ability to explain things in a simple way. I also learned how to manage my time well.

Internship Experience

During my college years, I got an internship at a small company. I worked in the marketing department. My job was to help create advertising campaigns for the company’s products. I learned a lot about how businesses work during this time. I also learned how to work in a team and how to present my ideas clearly. This experience was very valuable for my future career.

Starting My Professional Career

After college, I started working as a project manager in a large company. This job was much more demanding than my previous jobs. I had to manage several projects at the same time, make sure they were completed on time, and within the budget. This job taught me how to lead a team, make important decisions, and solve problems quickly.

Learning from My Work Experience

Looking back at my work journey, I can see how each job has helped me grow as a person. I learned important skills like organization, patience, teamwork, and leadership. I also learned how to handle stress and meet deadlines. Each job was a stepping stone that prepared me for the next one.

My work experience has been a journey of learning and growth. Each job I’ve had, from being a library assistant to a project manager, has taught me valuable lessons. I’ve learned to be patient, organized, and a good team player. I’ve also learned how to lead a team and make important decisions. I’m grateful for all these experiences as they have shaped me into the person I am today.

Word Count: 500.

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“Tell Me About Your Work Experience” (Sample Answer)

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Find a Job You Really Want In

Being asked about your work experience is a given during a job interview. Hiring managers ask interview questions about your experience because they want to understand the impact of your prior work more comprehensively than reading the bullet points on a resume .

If you’re a job seeker preparing for an interview, this article will guide you through how to talk about your skills and experience in a way that clearly communicates your value to an interviewer. You’ll also find “tell me about your work experience” sample answers, as well as the different forms this question might take in a job interview.

Key Takeaways:

Connect how the experience you have relates to the role you’re interviewing for.

Be honest about your your skills and experience.

If you don’t have much experience in the specific field, express your interest in gaining that experience and learning through this opportunity.

how to answer interview questions about your experience

Tell me about your work experience sample answers

Why interviewers ask about your experience, tips for answering interview questions about experience, work experience faq.

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While everyone’s work experience is unique, use these “tell me about your work experience” example questions and answers as a way to frame your own response:

Tell me about your professional background. This is a generalized question that hiring managers often ask to get a sense of how you’ll speak about your professional background.

While other questions are targeted to a specific position listed on your resume , this question is phrased in a way that asks for the complete story of your work history succinctly and informatively.

Tell me about your work experience sample answer example answer #1

“I started working towards my goal of becoming an early childhood educator long before I began teaching. Since I was in high school, I knew it was what I wanted to do with my career. When I was studying for my undergraduate degree in child development, I took on my first internship role as a teacher ’s assistant to a kindergarten class. I worked in that role over my senior year, and at the end of the internship, I was offered a position as a substitute teacher . This gave me a lot of experience working with many different children and strengthened my skills in classroom control. I’m now seeking a full-time teaching position to further my knowledge of childhood education in the field.”

What not to say:

“I don’t have much professional experience because I’ve never had a full-time teaching job before. I’ve worked as a substitute teacher, but only for about a year.”

Why it doesn’t work: This answer makes the applicant sound insecure and inexperienced. The interviewer doesn’t specifically ask for a recounting of paid positions you’ve worked.

Use that opportunity to speak about experiences you do have if your job history is lacking, such as an internship or project.

What experience do you have related to this role? When an interviewer asks what experience you have related to the role, they’re curious about two things.

First off, your prior experience and the intent to use it for success in the future.

Secondly, how familiar you are with the requirements of the role you’re interviewing for. Answer this interview question by tying in elements of the job description with your background.

Tell me about your work experience sample answer example answer #2

“Most of my professional experience has led me up to this administrative secretary role. I’ve been working in the field for almost ten years now. I got my first position as an office assistant when I was 18 – a position that required a lot of communication with both co-workers and customers. After two years, I was offered a new position as a secretary for a well-known dental group in the area. I worked in that job for nearly seven years. I eventually worked my way up to a management role. The job description stated that you’re looking for a candidate with at least four years of experience in a secretarial position with excellent communication skills . My background satisfies these conditions, and more. I’m interested in this position specifically because it would allow me to expand my leadership potential and continue working in an environment that I have a great deal of experience in.”

Why it works: A hiring manager chooses to use this phrasing of an experience interview question because it’s more direct. It gets right to the point of skills that are relevant to the job . This response works because it answers what the interviewer is asking.

The speaker gives a solid description of their work history up to that point and paints themselves as an experienced candidate.

They also mention specific skills that were asked for in the job description, which shows the interviewer that they did their research on the role and company.

“I’m not sure what your business wants in its secretaries, but I’ve worked in similar roles before.”

Why it doesn’t work: Unless you’ve scoured the job listing and it’s given very little information about the position, there’s no excuse for not having a good idea of what the company is looking for in the role.

This answer doesn’t have any specificity about their responsibilities, and the interviewer is forced to pull these details out of them.

What prior work experience has prepared you to take on this position? This question is a similar rendition of the last one.

The interviewer is assessing the candidate’s knowledge of the position’s requirements and if their abilities line up with these stipulations.

Answering well depends on the candidate’s prior knowledge of the position and a focus on the most applicable experience.

Tell me about your work experience sample answer example answer #3

“While I’ve worked in a few different positions in the past, I think the prior experience that has most prepared me for this position was working as a nurse in a Greenview Hospital emergency room for five years. A position that required me to provide top-notch patient care under pressure . In the position description, I noticed that you’re interested in hiring a candidate with experience in high-stress medical situations and a familiarity with an ER nurse’s schedule. This former job gave me practice in both these aspects of nursing. I believe these skills would help me to succeed in this role as well.”

Why it works: The candidate references the original job description to state how their skills fit these needs.

They explain a specific role that gave them the most relevant experience for the position they’re applying to and then went on into further explanation. This is a compact and informative answer.

“I’ve had experience working as a nurse.”

Why it doesn’t work: Responding to an interview question is best done briefly, but it isn’t supposed to be this short.

This answer doesn’t work because it doesn’t provide any details about the responsibilities of the role involved or how it relates to the position you’re hoping to land. It all around just needs more detail.

What has your work experience taught you about yourself? A hiring manager wants to know more than just a laundry list of your last few jobs’ responsibilities; they want to hear how you think about those experiences, what you’ve liked and disliked, and what you want to do with your skill set now.

Asking about what you learned from your last few jobs helps both you and the interviewer understand if the open job would actually be a good fit for you.

Tell me about your work experience sample answer example answer #4

“I got started in marketing 4 years ago as an analyst , which taught me a lot about how to make data-driven decisions and make rapid pivots when the underlying data you were relying on started to shift. I also learned that I wasn’t built for a job that spent so much time making and using spreadsheets. From there, I moved to a content strategist position, which was sort of a lateral move but involved a lot more creativity. I was actually applying the sort of data I was analyzing in my earlier job, and I found that I enjoyed and thrived in an environment where I could make decisions based on more than just spreadsheets. In my current job as a marketing analytics manager , I’ve learned much more about lead generation, working with sales and design personnel more closely, and honed my skills as an analyst. Through this career path , I’ve learned where my skills and interests lie, which is what led me to apply for this role.”

Why it works: The candidate directly refers to elements from their past jobs that directly relate to the job they’re applying for. They show that the candidate has carefully considered what lessons they learned at each of those jobs, and why those lessons led them to apply for this new job.

“My work experience has taught me that I excel at working alone. With group work, I tend to be tied down by other people’s timelines, but when I’m able to just focus on my own tasks, the quality is much higher.”

Interviewers ask about your previous work experience, to clarify your background, gauge your ability to communicate, and hear firsthand how you hope to put that experience to use in the future:

Clarity. As with any other inquisition put forward during an interview, experience questions are used to form a clearer picture of who you are professionally. This helps an interviewer decide if you’re the right fit for the position needing to be filled.

Honesty. Any form of lying is unacceptable in an interview. Some questions require you to reach into your professional past and find examples of skills that match the job you’re going for.

An intent to put experience to use. While your professional background may be a compelling story, there’s a reason beyond this that interviews ask about former experience.

When discussing your work experience, you should always be as specific as possible and connect your prior experience to your career goals:

Be specific about responsibilities and accomplishments. When discussing your previous professional experience, be specific about the role you served.

Don’t memorize an answer. A lot of candidates decide to prepare for their interview by memorizing their answers to questions about prior experience. This often produces a stiff response that’s unsatisfying to an interviewer.

Connect prior experience to future goals. An interview seeks to gather information about how an applicant intends to behave in their role if chosen for hire.

How can I describe myself through work experience?

You can describe yourself through your work experience by being specific about what you learned about yourself in previous roles. Providing details about what you liked and didn’t like about past responsibilities will go a long way in showing your unique personality and why you’re interviewing for this particular job.

What are examples of work experience?

Examples of work experience include specific responsibilities and the skills you used to carry out your tasks in previous jobs. Ultimately, the best examples of work experience are completely dependent on the job you’re applying for. It’s essential that you highlight the most relevant aspects of your former jobs, even if they were a smaller part of your last job than the new job you’re interviewing for.

Drexel University – How to Describe Your Work Experience

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Sky Ariella is a professional freelance writer, originally from New York. She has been featured on websites and online magazines covering topics in career, travel, and lifestyle. She received her BA in psychology from Hunter College.

Denise Bitler has 30+ years of HR experience working in various industries and with all level of employees from hourly through C-suite, as well as company Board Members.She is the founder of Resume-Interview Success, LLC and is an expert in best practices related to resume, cover letter, and Executive bio writing, LinkedIn Profile optimization, job search strategies, and interview coaching.

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Essay On My Work Experience

Type of paper: Essay

Topic: Customer Service , Communication , Workplace , Marketing , Company , Customers , Teamwork , Business

Words: 1500

Published: 11/13/2019

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Introduction

I work for Silver Point Car Care Centre. This company deals mainly with servicing and repairing vehicles. I am a customer care representative with the company. My role involves handling the paperwork involved when a client brings in a vehicle. It also includes: answering phones; responding to inquiries; noting down complaints; and generally ensuring that the client is well attended to. As a customer care representative, I have been exposed to different situations. I have had to learn how to manage polite as well as rude clients. Indeed, this job has opened up my eyes to the importance of good customer service in a business. Good customer care is essential to the survival of any business. Bad service may cause the business to suffer or even fail (Collins, 2009).

My Work Experience

When I first started my job, I was first taken through a one-week training period where I was educated on the importance of treating customers well. The first thing I was taught was to listen. Over the course of my job, listening has been a key criterion for me to be effective. I discovered that listening does not only involve paying attention to the verbal communication of the client, it also involves listening being able to discern non verbal communication too (Sedlock, 2010).

It has often been difficult, because some irate customers actually begin to shout and hurl insults. In such situations, I learnt how to control my emotions and avoid getting upset. As a customer care representative, I still had to pay attention to the shouting client and to ensure that his needs are met. This meant that I developed high levels of self control and patience. The same applies when I receive complaints on the part of the company. I must then reassure the client and make sure that appropriate steps are taken to remedy the situation. This ensures that that the customer knows he or she is treasured by the company.

I also learnt about being proactive and the benefits it accorded. This was because when a client complained about something or required information, it was up to me to provide this. This meant that many times, I had to go out of my way to attend to clients’ needs. As a customer care representative, the image of the company is dependent on how well I execute my job (Collins, 2009). This pressure modeled me into a better person as I became more proactive. I was previously rather lazy and plagued by the problem of procrastination. I would keep postponing any duties or assignments I had until the last minute. Working at Silver Point Car Care Centre helped me to gain a ‘can do’ attitude. I became more motivated and since the job required immediate response from me, I adopted this into the way I operate. I am now a firm believer in not postponing any work or task, I embark on it as soon as possible without any excuses.

I also learnt the value of integrity and honesty in business. I realized this when I was dealing with a certain prospective client who called in to make inquiries. In the spirit of trying to acquire a new client for the company, I exaggerated slightly on the services we offered. The prospective client did bring her car for servicing, but became extremely angry to realize that not all the services I had told her about were actually available. I ran into a lot of trouble with my boss, as this lady was particularly aggressive. From that experience I learnt that honesty was of the utmost importance. It was self defeating to make promises which the company could not fulfill. This image was bad for the company and therefore, counterproductive.

My communication skills were also polished; both telephone and face-to-face. During telephone calls I learnt to be warm, calm and professional .This attitude would impress the client. A friendly telephone conversation communicates to the client that the company takes interest in its customer service. A cold telephone conversation creates an unfavorable image and may cause the company to lose prospective clients. I also learnt how to communicate effectively with clients face-to-face. According to Sedlock, (2010), personal encounters with the clients means that the client uses a minimum of two senses (sight and sound) to evaluate the company unlike a telephone communication which uses one (sound). In light of this I was always required to project a professional image. I was not allowed to wear jeans or sneakers to work. I also had to ensure that my personal hygiene was of the highest standards. Image is essential in the world of business. In order to be taken seriously, one needs to project an air of professionalism.

Another important lesson I learnt was to separate my personal emotions from business. I often reported to work in a foul mood due to various reasons. However, I was always required to be upbeat and professional when serving clients. Admittedly, this was not easy for me to achieve . It was hard for me to sound warm when I was upset about something or someone. However, with time, I learnt to be able to ignore my personal emotions and serve a client cheerfully. The same also applied when serving difficult and annoying clients. At first, it was a challenge for me not to react angrily to unreasonable clients, but with time, it became easier for me. I realized that offering good customer service involved being able to calm down a highly agitated client. This actually required a lot of skill, but with time I was able to master it.

Working in customer service also helped me to adopt a different perspective and led me to redefine the word ‘customer’. Before, I was of the opinion that the customer is the one who actually pays for goods or services. This was however, a rather short sighted view. A customer can include a wide variety of people including fellow support people and employees. Customers are also those who may not seem particularly interested, I learnt that anyone had the potential for conversion into customers. It was therefore important for me to be able to constantly provide good service to everyone without any discrimination.

When working at Silver Point Car Care Centre, I was not the only customer care representative. We were several of us and we worked as a team. This was a very good experience because it taught me the value of team work. We were expected to work cohesively so as to ensure that our clients were happy, which would in turn convert them into loyal customers (Collins, 2009). From this experience, I also learnt to take responsibility for any shortcomings. This is because as a team it is easy to shift blame and avoid accepting shortcomings.

Working in customer service has been an eye opening experience for me. I learnt a whole new set of skills which will undoubtedly be very useful in the future. It first sharpened my listening skills and became more aware of both verbal and non verbal communication. These skills will be essential in my future career as I will be more adept at understanding not only customers but also my fellow colleagues and bosses. By learning how to control my emotions especially in the face of irate customers, I will be able to make sober decisions with a clear head even amidst any serious misunderstandings or situations. Proactivity is a very valuable habit that I developed in the course of my job. It is very important not only in a professional capacity but also in my personal life. Professionally, this habit will help me be a highly efficient individual which will give me a competitive advantage over my competition (Sedlock, 2009).

I also learnt about the value of integrity and honesty especially in business. This basically means that one should not promise what cannot be delivered. Lack of integrity causes the business to break down as clients become increasingly disillusioned with the dishonest company. Thus a loyal client base is not established and this means that the business may fail unless changes are made. I was also educated on the importance of personal image not only as a projection of the company’s image but also as a reflection of my professionalism. Finally, I learnt the value of team work and the importance of cohesion within a team. Team work aids the growth of the company and individual members.

Collins, D. (2009). Essentials of Business Ethics: Creating an Organizational of High Integrity. New Jersey: John Wiley and Sons Sedlock, R.(2010). TREAT Your Customers. Quality Progress, 43(12), 80. Retrieved April 17, 2011, from ABI/INFORM Global. (Document ID: 2245447381)

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Describe Your Working Experience Essay Sample

EssayEdge > Blog > Describe Your Working Experience Essay Sample

A. Describe the three most significant professional experiences you have had.

I have had three particularly significant professional experiences: my participation as mentor and supervisor in a supplemental Instruction program; my work and research as a behavior therapist with autistic children through the Psychology Senior Thesis Program; and serving as a Service-Learning Teaching Assistant.

For the past two and a half years, I have been involved with the Supplemental Instruction (SI) program, a project founded to provide assistance for students in freshman level classes who need help with study skills. I am, at the moment, the SI Leader for Psychology 101. As an SI Leader, I attend class every day, which means that I have in effect attended the Psychology 101 class daily for two and a half years. By now I know the lectures by heart, which is essential because my job involves teaching the material three times a week in one-hour sessions.

Through the SI program, I have gained far more than accumulated academic knowledge: I have developed insight into how to teach psychology to groups of three to fifty people. I have learned that, in order to teach, one must first understand how someone approaches a subject, and then adapt the teaching to that approach. More specifically, I have noticed that students learn best by relating a concept to their own lives. Thus, not only do I give examples that relate directly to the material, I also teach students how to apply the concepts to their own lives.

I have become an integral part of the SI program and, as a result of my hard work, this year I was promoted to the position of SI Supervisor. In that capacity, I attend supervisor meetings to assist in organizing the program, and I help conduct hiring and training for new SI Leaders. One of my most rewarding responsibilities as supervisor is to attend sessions conducted by SI Leaders and, based upon my observations, to assist them with their teaching, interaction, and group discussion skills.

I also gained valuable research experience during my sophomore year by working twenty hours a week as a behavior therapist with autistic pre-school-aged children at the Children’s Behavior Therapy Unit (CBTU). Because CBTU possesses an extensive data-based assessment system, I had the opportunity to acquire practical research-related experience. As a behavior therapist, I focused on basic “learning to learn” skills, such as attention to the environment. I accomplished this using the classical conditioning techniques of positive and negative reinforcement, as well as punishment. As a researcher, I was required to record each child’s range of responses until that child developed a certain success rate with a behavior. One such success was shaping a child’s behavior to the point where the child felt comfortable with direct eye contact.

As a behavior therapist, I presented bi-monthly progress reports to the CBTU staff. The purpose of the reports was to inform the parents, doctors, and teachers about whether a particular child was ready to move to a higher level in the “learning to learn” program. More specifically, I reported on the progress of children’s behavior over time, which allowed me to trace development and compare individual responses.

CBTU provided me with an introduction to research, which led me to pursue further research opportunities through the Psychology Senior Thesis Program. I spent a year and a half experiencing the entire process: designing my research project, formulating hypotheses, conducting the research, and writing it up.

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While serving as research assistant to Dr. John Kircher, who was conducting polygraph research, I began to wonder whether individuals with lower skin conductance readings would also score higher on the Dissociative Experiences Scale (DES). My interest stemmed from the fact that individuals with higher DES scores, even when lying, are able to pass polygraph tests more easily than individuals who have lower DES scores. I wanted to explore whether they had this ability because their skin conductance readings were less reactive.

Through extensive study, I learned a great deal about the research process. I researched dissociation, skin conductance, and how the two are related. This knowledge enabled me to develop my hypothesis. It was expected that high scores on the DES would be associated with low levels of electrodermal activity, resulting in a negative correlation. The results did not provide support for the idea that dissociative individuals have diminished skin conductance readings while experiencing a stressful situation.

Analysis of variance became the focus of the statistical analysis. This score was tested via a t-test. Through this process of compiling data and through statistical analysis, I came to recognize the importance of accuracy and attention to detail. Overall, through conducting research and writing a thesis, I strengthened my research and writing skills.

The greatest supplement to my academic experience has been the opportunity to be part of service-learning. This is the concept of students volunteering in the community, accumulating responsibilities that allow them to acquire hands-on experience in course materials. My first experience with service-learning happened a year and a half ago, when I was offered the job of Service-Learning Teaching Assistant (TA) in Psychology 101. After rigorous evaluation of several agencies, we chose ones that would best suit the students’ needs. We also developed a lesson plan that would enhance the learning experience, and we created contracts by which the agencies and students would abide. We gained valuable experience the first semester, including how to successfully conduct the Service-Learning class.

By the next semester, we had developed a system for keeping the students motivated. Our method involved asking students to keep reflective journals and conducting reflective sessions, which not only allowed students to tell about their Service-Learning experiences, but also to think critically about their experiences at their agency. We discovered that, in order for students and agencies to have a fulfilling experience in Service-Learning class, the program had to involve students in community service that addresses local needs and that allowed them to develop their academic skills, sense of civil responsibility, and commitment to the community. We also kept the students motivated by compiling the total number of hours in which they served in the community. These hours reached into the thousands, and keeping a record allowed students to see how their combined efforts made a difference.

This year, I am the Service-Learning TA in a Nurse-Practitioners graduate class. This has given me the opportunity to show the instructor what I have learned about Service-Learning, specifically how to successfully implement a service-learning course without the aid of a Service-Learning TA. Next semester, I will be a Service-Learning TA in an Environmental Ethics class, in which students will serve at activist-centered agencies. These agencies, whose purpose is to make a difference in the community, demonstrate a high need for service-learning students who can assist them in the effort.

There’s nothing difficult in describing the work experience when you apply to a graduate school. Undergraduate applicants mostly don’t have any work experience and must write awful papers. A professional essay proofreading and editing are what can save them from failure. Hire an expert, and let them improve your writing.

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Home — Essay Samples — Sociology — Intercultural Communication — My Personal Experience of Working with People of Different Cultures

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Experiencing Different Cultures: My Personal Experience

  • Categories: Cultural Identity Culture and Communication Intercultural Communication

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Words: 2461 |

13 min read

Published: Apr 8, 2022

Words: 2461 | Pages: 5 | 13 min read

Table of contents

Introduction, cross cultural experience (essay example), nature of international communication and universal systems, contrasting cultural values, culture shock, language and written communication patterns.

  • Adler, P. S. (1975) 'The transitional experience: An alternative view of culture shock,' Journal of Humanistic Psychology, 15, 13-23.
  • Bullock Ch., Oswald Sh., Wang J. (2002). Expatriate Selection: The Key to International Success. International Business & Economics Research Journal, Vol. 1 (11), pp. 69 – 78.
  • Fantini, A. E. (2000). A central concern: Developing intercultural competence. (School for International Training Occasional Papers Series, (1), 25-42. Retrieved from http://www.brandeis.edu/globalbrandeis/documents/centralconcern.pdf
  • Genelot, D. (1998), Manager dans la Complexité, Réflexions à l’Usage des Dirigeants, 2nd ed., INSEP Éditions, Paris, .
  • Hall, E. (1959). The Silent Language. New York: Doubleday.
  • Hall, E.T. (1990). Understanding Cultural Differences. Germans, French and Americans. Yarmouth: Intercultural Press.
  • Hall, E. T. (1976). Beyond Culture. New York: Doubleday.
  • Hofstede, G.H. (1980). Culture’s Consequences: International Differences in Work-Related Values. Beverly Hills,
  • Oberg, K. (1954). Culture shock. (Bobbs-Merrill Reprint Series in the Social Sciences, A-329). Indianapolis, IN: Bobbs-Merrill.
  • Oberg.K. (1960). Culture shock: Adjustments to new cultural environments. Practical Anthropology, 4, 177-182.
  • Stadler, S. (2011). Intercultural Competence and its Complementary Role in Language Education. In Perez-Llantada, C. and Watson, M. (eds.), Specialized Languages in the Global Village: A Multi-Perspective Approach. Cambridge: Cambridge Scholar Press, 259-284.

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my workplace experience essay

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    This unit has enhanced my knowledge on intercultural learning and it will also help me in my future workplace to become an effective and culturally competent leader. References Adler, P. S. (1975) 'The transitional experience: An alternative view of culture shock,' Journal of Humanistic Psychology, 15, 13-23.