how to start a nail salon business plan

BUSINESS STRATEGIES

How to write an effective nail salon business plan

• Annabelle Amery
• Oct 29, 2023
• 12 min read

Starting a business can be an exciting and rewarding venture. Whether you're an entrepreneur or a small business owner, having a clear plan is crucial for success. A nail salon business plan is a comprehensive document that outlines the goals, strategies and financial projections for your nail business . It serves as a roadmap for your business, guiding you through the process of starting and managing your nail salon.

Looking to promote your business online? Get online and start making a website with the help of Wix’s website builder .

How to write a nail salon business plan in 6 steps

Writing a comprehensive nail salon business plan is essential for the success of your business. It serves as a roadmap, guiding you through the process of starting and managing your nail salon. A well-written business plan should include the following six main parts:

Executive summary

Business and domain names

Market research and analysis

Operations plan

Marketing and advertising plan

Financial plan

01. Executive summary

The executive summary is a brief overview of your nail salon business plan. It provides a snapshot of your salon's key information, goals, and strategies. While it appears at the beginning of the plan, it is often written last. The executive summary should be concise, clear and compelling to capture the attention of potential investors or lenders.

For example, here's an executive summary for a nail salon business: "[Your Nail Salon Name] is a modern and upscale nail salon located in [City]. Our mission is to provide exceptional nail care services in a relaxing and hygienic environment. With a team of highly skilled technicians and a wide range of services, we aim to become the go-to destination for nail care in our community. Our strategic location in a busy shopping center ensures high foot traffic and visibility."

02. Business and domain names

The company name is an important aspect of your nail salon business plan. It represents your brand identity and helps build awareness and trust among customers. When choosing a business name for your nail salon, consider something unique, memorable and reflective of your salon's values and offerings.

Using a business name generator can provide inspiration and help you brainstorm beauty business name ideas. Look for names that are catchy, easy to pronounce and relevant to your industry.

In addition to the company name, choosing the right domain name is crucial for establishing an online presence. Your domain name should be closely aligned with your salon's name and easy to remember. It's also important to check its availability and secure it as soon as possible.

Best practices for choosing a domain name include keeping it short, avoiding hyphens or numbers and using relevant keywords. This helps improve search engine visibility and makes it easier for potential customers to find your salon online.

Take the steps to register your business once you’ve landed on a nail business name , plus decided on the best structure for your business.

03. Market research and analysis

Market analysis and research are vital components of a nail salon business plan. Conducting thorough research allows you to understand the competitive landscape, identify your target market and develop effective marketing strategies .

Start by analyzing the local market to determine the demand for nail salon services. Look at factors such as population demographics, income levels and competition in the area. This information will help you identify opportunities and potential challenges.

Next, conduct a competitor analysis to understand what other nail salons in your area offer. Identify their strengths and weaknesses, pricing strategies and target audience. This analysis will help you differentiate your salon by offering unique services or a superior customer experience.

Additionally, research industry trends and stay updated on the latest nail care techniques and technologies. This salon marketing knowledge will enable you to stay ahead of the competition and provide innovative services to your customers.

04. Operations plan

The operations plan outlines the day-to-day functioning of your nail salon. It includes details about the location, premises, equipment and staffing needs of your business.

When choosing a location for your nail salon, consider factors like accessibility, visibility, parking availability and proximity to target customers. A convenient location with high foot traffic can significantly impact the success of your business.

In terms of premises, design an inviting space that reflects your salon's aesthetic and brand. Consider factors like layout, lighting, decor and sanitation protocols to create a pleasant environment for your customers.

Invest in high-quality equipment and products to deliver exceptional nail care services. This includes manicure stations, pedicure chairs, nail polish brands, sterilization equipment and other tools necessary for your services.

Staffing is another crucial aspect of the operations plan. Determine the number of technicians and support staff required based on the size of your salon. Hiring skilled and friendly professionals who prioritize customer satisfaction will contribute to the success of your nail salon.

05. Marketing and advertising plan

This plan outlines the nail salon marketing strategies and campaigns you will use to promote your nail salon. It helps you attract customers, build brand awareness and increase revenue.

Start by identifying your target market—the specific group of customers you want to reach. This could be based on demographics such as age, gender, location or interests. Tailor your marketing efforts to appeal to this target audience.

Consider a mix of online and offline marketing strategies. Online tactics may include creating a business website , utilizing social media platforms, running targeted online advertisements, and implementing search engine optimization (SEO) techniques to improve visibility in search results.

Offline strategies may include distributing flyers or brochures in the local community, partnering with complementary businesses for cross-promotion, attending local events or trade shows and offering promotional deals to attract new customers.

Remember that no matter where you choose to promote your business, you should keep your branding consistent. Start by using a logo maker to discover beauty logo ideas .

06. Financial plan

The financial plan is a crucial part of any nail salon business plan. It outlines the financial projections, funding requirements and profitability timeline for your business.

Start by estimating the startup costs required to open your nail salon. Think: lease or rent, equipment purchase or lease, initial inventory, licenses and permits (cost to start an LLC for example), marketing and working capital.

Next, project your monthly and annual revenue based on factors such as the number of customers served per day, average service prices and estimated repeat business. Consider seasonal fluctuations and industry trends that may impact customer demand.

Calculate your expenses, including rent or mortgage payments, utilities, salaries or wages, inventory restocking, marketing costs and other operational expenses. This will help you determine your break-even point and when you can expect to achieve profitability.

If you require funding to start or expand your nail salon, outline your funding needs and potential sources for raising money for your business . This may include personal savings, loans from financial institutions, investment from partners or investors or government grants.

Regularly review and update your financial plan as your nail salon grows. Compare actual financial results with projected figures to identify any discrepancies and make necessary adjustments.

Nail salon business plan examples

Creating a comprehensive business plan is crucial for starting and managing a successful nail salon. While every business plan should be tailored to the specific needs of your salon, having a template can provide a helpful framework to guide you through the process. Here are two draft business plans for hypothetical nail salon businesses, incorporating all the parts discussed earlier. Also make sure to check out these service business examples to help you get started:

Sample business plan 1: Elegant Nails

Executive summary: Elegant Nails is a high-end nail salon located in the heart of downtown. Our mission is to provide exceptional nail care services in a luxurious and relaxing environment. With a team of highly skilled technicians and a wide range of services, we aim to become the go-to destination for nail care in our city. Our strategic location ensures high visibility and accessibility for our target clientele.

Company name and domain name: The company name, Elegant Nails, reflects our commitment to providing elegant and sophisticated nail care services. The domain name chosen is elegantnails.com, which aligns with our brand identity and is easy for customers to remember.

Market analysis and research: We have conducted extensive market research to understand the competitive landscape and identify our target market. Our analysis indicates a growing demand for high-quality nail care services among professionals in the downtown area. By offering premium services and targeting this niche market, we aim to differentiate ourselves from other salons.

Operations plan: Elegant Nails will be located in a newly renovated commercial building in downtown. The premises will feature a modern and elegant interior design that creates a luxurious ambiance for our customers. We will invest in state-of-the-art equipment and high-quality products to deliver exceptional services. Our staff will consist of experienced technicians who prioritize customer satisfaction.

Marketing and advertising plan: We will implement a comprehensive marketing strategy to promote Elegant Nails. This includes creating a professional website with online booking capabilities, utilizing social media platforms to engage with our target audience and running targeted online advertisements. Offline marketing efforts will include distributing brochures and partnering with local businesses for cross-promotion.

Financial plan: Based on our projections, the startup costs for Elegant Nails will amount to $150,000. We will secure funding through a combination of personal savings and a small business loan. Our financial plan forecasts steady revenue growth over the first three years, with a break-even point expected within the first year of operation.

Sample business plan 2: Blissful Nails

Executive summary: Blissful Nails is a neighborhood nail salon committed to providing high-quality nail care services in a friendly and welcoming environment. Our mission is to create a blissful experience for our customers through exceptional services and personalized attention. Located in a bustling residential area, we aim to become the go-to salon for local residents seeking relaxation and pampering.

Company name and domain name: The company name, Blissful Nails, reflects our commitment to creating a blissful experience for our customers. The chosen domain name is blissfulnailssalon.com, which aligns with our brand identity and makes it easy for customers to find us online.

Market analysis and research: We have conducted market research to understand the needs and preferences of our target market. Our analysis indicates a demand for affordable yet quality nail care services among local residents. By offering competitive pricing and focusing on building strong customer relationships, we aim to differentiate ourselves from other salons in the area.

Operations plan: Blissful Nails will be located in a small retail space in a residential neighborhood. The salon will have a cozy and inviting atmosphere, with comfortable seating and soothing music to enhance the relaxation experience for our customers. We will invest in essential equipment and high-quality nail care products to deliver satisfactory services.

Marketing and advertising plan: Our marketing strategy for Blissful Nails will focus on building strong relationships within the local community. This includes participating in neighborhood events, offering special promotions for local residents and implementing a referral program to encourage word-of-mouth marketing. We will also establish an online presence through social media platforms and maintain an informative and user-friendly website.

Financial plan: The estimated startup costs for Blissful Nails are $80,000. Funding will be secured through personal savings and a small business grant. Our financial plan projects steady revenue growth over the first two years, with profitability expected within the first year of operation.

Why should you create a nail salon business plan? Top benefits

No matter your type of business , a business plan helps you clarify your goals and strategies. It also offers several other benefits, specific to your nail salon. These benefits include:

Attracting investors: One of the primary benefits of having a nail salon business plan is that it helps attract investors and secure funding for your business. Investors want to see that you have a clear vision and a well-thought-out strategy for success. A well-written business plan showcases your professionalism and commitment, making it more likely for investors to take interest in your venture. It provides them with the necessary information to evaluate the potential return on their investment and the viability of your nail salon.

Understanding resources needed: A nail salon business plan enables you to understand the resources, supplies, and staff required to start and operate your business. By conducting thorough research, you can estimate the costs involved in setting up the salon, purchasing equipment, hiring employees and covering ongoing expenses (like rent and utilities). This understanding allows you to budget effectively and avoid unexpected financial challenges down the line.

Setting clear goals: A business plan provides you with an opportunity to set clear goals for your nail salon. By defining specific objectives and milestones, you can track your progress and measure your success over time. Setting goals helps you stay focused, motivated and accountable. It also allows you to identify any areas where adjustments or improvements need to be made.

Developing effective strategies: A nail salon business plan requires careful market analysis and research. This process helps you understand the competitive environment in which your salon will operate. By identifying your target market, analyzing your competition and conducting a SWOT (strengths, weaknesses, opportunities, threats) analysis, you can develop effective strategies to differentiate your salon from others and attract customers. This research-driven approach increases your chances of success in a competitive industry.

Managing risks: A well-written business plan allows you to identify and manage potential risks associated with starting a nail salon. By conducting a thorough risk analysis, you can anticipate challenges and develop contingency plans to mitigate them. This proactive approach helps you navigate uncertainties and increases the likelihood of overcoming obstacles that may arise during the early stages of your business.

Operational efficiency: A nail salon business plan includes an operations plan that outlines the location, premises, equipment and staffing needs of your salon. By carefully planning these aspects, you can ensure operational efficiency from the start. This includes choosing a suitable location with high foot traffic, selecting the right equipment for your services and hiring qualified staff members who align with your salon's values and customer service standards.

Long-term success: Ultimately, a nail salon business plan serves as a roadmap for the long-term success of your business. It provides a clear direction and guides decision-making processes as you navigate challenges and pursue growth opportunities. By regularly reviewing and updating your business plan, you can adapt to changes in the market, industry trends and customer preferences. This adaptability is essential for staying relevant and ensuring the continued success of your nail salon.

Is owning a nail salon profitable?

Whether or not owning a nail salon is profitable depends on a number of factors, including the location, services and products offered, customer base and management practices. However, nail salons generally have high-profit margins, meaning that there is potential for good earnings.

Nail salons in high-traffic areas with a large customer base tend to be more profitable than nail salons in less populated areas. Additionally, nail salons that offer a wide range of services and products, such as manicures, pedicures, waxing and facials, are typically more profitable than nail salons that only offer basic services.

Of course, the profitability of a nail salon also depends on how well it's managed. Nail salon owners need to be careful to control costs, such as the cost of rent, utilities and supplies. They also need to market their salon effectively and provide excellent customer service in order to attract and retain customers.

Overall, owning a nail salon can be a profitable business venture, but it's important to do your research and understand the factors that contribute to success.

Here are some tips for increasing the profitability of a nail salon:

Choose a good location with high foot traffic and visibility.

Offer a wide range of services and products to meet the needs of a variety of customers.

Price your services competitively and offer discounts and promotions to attract new customers and reward loyal customers.

Hire and train experienced and qualified nail technicians.

Provide excellent customer service and create a relaxing and enjoyable atmosphere for your customers.

Market your salon effectively through online and offline channels.

Manage your costs carefully and track your expenses regularly.

By following these tips, you can increase your chances of success and profitability in the nail salon industry.

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Nail salon business plan FAQ

How to start getting nail clients.

One of the best ways to start getting nail clients is to offer a referral program. Encourage your existing clients to refer their friends and family to your salon. You can also offer discounts and promotions to new clients.

Another great way to get nail clients is to network with other businesses in your community. For example, you could partner with a local spa or hair salon to offer joint promotions. You could also reach out to local businesses and offer to provide corporate nail services.

How to become a successful nail salon business?

What makes a nail salon stand out, what do you say when advertising nails, related posts.

How to create a website from scratch in 11 steps (for beginners)

How to start a business in 14 steps: a guide for 2024

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Nail Salon Business Plan Template

Written by Dave Lavinsky

Business Plan Outline

Nail Salon Business Plan

• 1. Executive Summary
• 2. Company Overview
• 3. Industry Analysis
• 4. Customer Analysis
• 5. Competitive Analysis
• 6. Marketing Plan
• 7. Operations Plan
• 8. Management Team
• 9. Financial Plan

Start Your Nail Salon Plan Here

You’ve come to the right place to create your business plan.

We have helped over 100,000 entrepreneurs and business owners create business plans and many have used them to start or grow their nail salons.

Nail Salon Business Plan Sample

The links below provide an example of each essential component of a business plan for a nail salon:

Next Section: Executive Summary >

Nail Salon Business Plan FAQs

What is a nail salon business plan.

A business plan is a plan to start and/or grow your salon. Among other things, it outlines your business concept, provides market research about the nail salon industry trends, identifies your target customers, presents your marketing plan and details your financial plan.

You can  easily complete your business plan using our Nail Salon Business Plan Template here .

What Are the Main Types of Nail Salons?

There are many types of salons depending on the beauty and nail services offered. Traditional nail salons are the most common, focusing on manicures, pedicures, and treating and painting nails. There are also other salons that offer more comprehensive services including waxing and massages.

What Are the Main Sources of Revenues and Expenses for Nail Salon Businesses?

The primary source of revenue for nail salon businesses are its service fees. Some salons also gain revenue from sale of nail care products.

The key expenses for salons are rent, salaries for salon owners and nail technicians, and supplies expenses.

How Do You Get Funding for Your Nail Salon?

Salons are typically funded through small business loans, personal savings, credit card financing and/or angel investors. In order to secure funding you will need a solid business plan for a nail salon.

Read more about how to get funding: Seeking Funding from Angel Investors vs Venture Capitalists .

How to Write a Nail Salon Business Plan

A great business plan gets the reader excited about your business and encourages them to take the actions you want them to take. In many cases, that action is for them to write you a check to fund your nail salon. 

In order to achieve this, start with a compelling executive summary. In the summary, clearly explain why your nail salon is or will be successful. Do members of your team have lots of experience in nail salons? Do you have clients from other nail salons that you will bring to your business? Do you have a large social media presence you can leverage to get new clients?

Think about why your nail salon is going to be successful and clearly document this in your summary. Also, be sure to include the other key business plan elements like your customer analysis (describing the demographics of your target market), your competitive analysis (detailing your competitors and how you’re unique) and your marketing plan (the marketing strategies for how you will attract new clients). Do this and you’ll have a great plan that reflects your salon and attracts readers to help you succeed.

What are the Steps To Start a Nail Salon Business?

Starting your own nail salon business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Nail Salon Business Plan - The first step in starting a business is to create a detailed business plan for your nail salon that outlines all aspects of the venture.  Your nail salon business plan should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your nail salon business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your nail salon business is in compliance with local laws.

3. Register Your Nail Salon Business - Once you have chosen a legal structure, the next step is to register your nail salon business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your nail salon business, so a detailed nail salon financial plan is key.  After completing this, take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Nail Salon Equipment & Supplies - In order to start your nail salon business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your nail salon business.  Your nail salon marketing plan includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful nail salon business:

• How to Start a Nail Salon Business
• How to Open a Nail Salon Business

Where can I Download a Nail Salon Business Plan Sample PDF?

You can download our sample nail salon business plan PDF template here . This is a business plan template you can use in PDF format.

How to Write a Nail Salon Business Plan + Free Sample Plan PDF

Elon Glucklich

7 min. read

Updated April 1, 2024

Download: Free one-page nail salon sample business plan

Nail trends are changing faster than ever. With social media fueling endless inspiration, people of all ages are embracing self-expression through their appearance, and their nails are no exception.

With the number of manicurists and pedicurists projected to grow 9% in the next decade, this burst of creativity is opening opportunities for nail technicians who dream of owning their own nail salon.

But just because the market is booming doesn’t mean anyone can start a nail salon and be successful. To build a financially stable business, you’ll need to have a sharp understanding of your ideal client, define the unique services that sets you apart, and develop smart marketing strategies to bring customers in your door.

A well-crafted business plan will help you focus your planning efforts on the tactics and strategies that attract loyal clients. And it’s key for convincing banks or investors if you need funding to get started.

• Nail salon business plan checklist

Here are a few sections we recommend including in a nail salon business plan:

Executive summary

• Products & services

Market analysis

• Marketing & sales plan
• Company overview
• Financial plan & forecasts

Writing a business plan thorough enough to impress lenders typically requires following a standard format. But if you aren’t seeking outside funding, you shouldn’t feel like you have to stick to that structure.

For instance, don’t spend too much time on the products and services section of your business plan if you’re writing it to determine how to market your business. Just include the sections that are relevant to your situation.

Here’s an example of a nail salon business plan outline. Just remember that your business plan might have different sections. It’s all about what you need for your business.

The executive summary is essentially your nail salon’s opening pitch. 

It shouldn’t be more than 1-2 pages, and should be written last, despite going first in the plan. Just outline the objective of your business, and your mission. 

Are you focused on intricate nail art, speedy manicures, or a luxurious spa-like experience? 

Then, describe the issue you solve for clients and your unique value proposition — the factor or factors that make you different from the competition. Some examples include:

• A unique combination of services
• An emphasis on naturally made products
• Partnerships with other beauty service providers (hair, makeup, etc.)

The executive summary is all about being concise, but capturing the reader’s interest so that they’ll want to read more.

Products and services

The products and services section is all about detailing your revenue streams. Start with your core nail services. Maybe you offer:

• Gel/acrylics

Once you’ve written down the basics, expand to emphasize any unique offerings, such as:

• Intricate designs
• Complementary services like aromatherapy
• Plant-based ingredients

You should mention any retail products you plan to sell, such as:

• Nail polishes
• Nail care kits
• Hand creams.

These are potentially additional revenue streams for your business. Use the products and services section to focus on your unique value proposition . Maybe you’re known for your eye-catching nail designs, or have partnerships with complementary businesses like hair salons. Anything that contributes to your sales and profitability is worth including.

This is where you get to know your target market and your competition. What’s the size of the nail salon market in your area? Can your customers be grouped factors like:

• Spending habits

The market analysis section should outline the specific groups in your community that you aim to serve, such as working professionals, students, or individuals seeking luxury treatments.

If you’re already running a nail salon, you likely have a sense of your customer demographics. But studying industry trends (like the growing demand for natural nail care) and whether they can help you understand how your customers’ motivations and desires might change over time.

Use your business plan to compile that research, and zero in on the demographics and desires of your perfect client . Maybe they’re:

• Busy professionals seeking quick lunchtime manicures
• Trend-conscious teens and young adults
• Parents looking for some relaxation

You should also scout out your competition . List other nearby salons in your plan, noting their strengths and weaknesses. How will you stand out and win customers over?

Marketing and sales plan

The marketing and sales plan describes your strategies to turn your target market into paying clients.

Start by detailing your strategies to reach customers. 

We recommend you prioritize social media channels , as they’re a major driver for the beauty industry. Platforms like TikTok and Instagram are ideal for showcasing your nail work. 

Other marketing tactics to consider include:

• Partnerships with local businesses
• Loyalty programs for returning customers
• Incentives for customers who bring friends to your business 

Whichever marketing channels you choose to invest in, remember that your market research and unique value proposition should inform the content you put out to entice consumers. 

For instance, if most of your customers are working professionals, determining other businesses they frequent and seeking our partnership opportunities with them could be a valuable approach. But if your clients are mostly high school and college students, you’re most likely to be successful with an engaging social media campaign.

Make sure to track the results of your marketing efforts as well, so you know which strategies are paying off.

Company Overview

The company overview is where you highlight your team and business history. (If you aren’t seeking a loan or investment, you can likely skip this section).

Outline your business structure . Are you a:

• Sole proprietor
• Partnership
• Corporation

Then, highlight your team. Even if it’s just you, summarize your experience and any special certifications you hold. If you have key employees like nail salon technicians, a manager, or an administrative assistant, list their experience and skills. And if you plan on hiring, briefly mention the skills you’ll be looking for in future team members.

If you already have customers or brand partnerships, mention them in this section as well.

Financial Plan

The financial plan is all about deciding how successful your business can be. You’ll need a few things:

Sales Forecast : How much do you realistically expect to bring in each month? Consider the average price of services and how many clients you can serve.

Profit and Loss (P&L) : This lists your income minus expenses. Don’t forget things like rent, nail polish, and staff salaries.

Cash Flow Statement : This shows when money comes in and goes out, which is crucial for managing bills.

Startup Costs : If you’re seeking a loan, itemize costs like salon equipment, initial inventory, and any renovations.

Detail the assumptions behind your profitability and starting capital projections to provide clarity on your market analysis and expectations. Also, outline any potential risks, such as economic downturns affecting discretionary spending. And if you’re seeking funding, outline here how you will use those funds to support your business operations.

This optional section is where you include extra materials that strengthen your main points, but don’t fit in the actual plan. 

Maybe you surveyed customers about their preferences for a new product line, or researched the demographics of your neighborhood online. 

Include those reports in the appendix, if you think anyone reading the plan will benefit from the additional information. 

Remember, only include items that truly add value to your plan.

• Download your free nail salon one page sample business plan

Download our nail salon sample business plan template right now for free. You can also view other salon and spa business plan templates , or browse Bplans’ gallery of more than 550 sample business plans to find more inspiration. 

In a space as full of entrepreneurs as the nail industry, standing out is crucial, and writing a business plan is one of the best ways to make sure you set yourself apart with a strategy that’s financially viable and built for long-term success.

And remember, you’ll need a plan if you’re looking for a loan or investment to fund your business.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Elon is a marketing specialist at Palo Alto Software, working with consultants, accountants, business instructors and others who use LivePlan at scale. He has a bachelor's degree in journalism and an MBA from the University of Oregon.

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How to Write a Winning Nail Salon Business Plan + Template

Creating a business plan is essential for any business, but it can be especially helpful for nail salon businesses who want to improve their strategy and/or raise funding.

A well-crafted business plan not only outlines the vision for your company, but also documents a step-by-step roadmap of how you are going to accomplish it. In order to create an effective business plan, you must first understand the components that are essential to its success.

This article provides an overview of the key elements that every nail salon business owner should include in their business plan.

Download the Ultimate Nail Salon Business Plan Template

What is a Nail Salon Business Plan?

A nail salon business plan is a formal written document that describes your company’s business strategy and its feasibility. It documents the reasons you will be successful, your areas of competitive advantage, and it includes information about your team members. Your business plan is a key document that will convince investors and lenders (if needed) that you are positioned to become a successful venture.

Why Write a Nail Salon Business Plan?

A nail salon business plan is required for banks and investors. The document is a clear and concise guide of your business idea and the steps you will take to make it profitable.

Entrepreneurs can also use this as a roadmap when starting their new company or venture, especially if they are inexperienced in starting a business.

Writing an Effective Nail Salon Business Plan

The following are the key components of a successful nail salon business plan:

Executive Summary

The executive summary of a nail salon business plan is a one to two page overview of your entire business plan. It should summarize the main points, which will be presented in full in the rest of your business plan.

• Start with a one-line description of your nail salon company
• Provide a short summary of the key points in each section of your business plan, which includes information about your company’s management team, industry analysis, competitive analysis, and financial forecast among others.

Company Description

This section should include a brief history of your company. Include a short description of how your company started, and provide a timeline of milestones your company has achieved.

If you are just starting your nail salon business, you may not have a long company history. Instead, you can include information about your professional experience in this industry and how and why you conceived your new venture. If you have worked for a similar company before or have been involved in an entrepreneurial venture before starting your nail salon firm, mention this.

Industry Analysis

The industry or market analysis is an important component of a nail salon business plan. Conduct thorough market research to determine industry trends and document the size of your market. 

Questions to answer include:

• What part of the nail salon industry are you targeting?
• How big is the market?
• What trends are happening in the industry right now (and if applicable, how do these trends support the success of your company)?

You should also include sources for the information you provide, such as published research reports and expert opinions.

Customer Analysis

This section should include a list of your target audience(s) with demographic and psychographic profiles (e.g., age, gender, income level, profession, job titles, interests). You will need to provide a profile of each customer segment separately, including their needs and wants.

For example, the customers of a nail salon business may include:

• Women age 25-44
• People living in an urban area
• Individuals working in a professional environment
• Individuals a disposable income of $50,000 per year or more

You can include information about how your customers make the decision to buy from you as well as what keeps them buying from you.

Develop a strategy for targeting those customers who are most likely to buy from you, as well as those that might be influenced to buy your products or nail salon services with the right marketing.

Competitive Analysis

The competitive analysis helps you determine how your product or service will be different from competitors, and what your unique selling proposition (USP) might be that will set you apart in this industry.

For each competitor, list their strengths and weaknesses. Next, determine your areas of competitive differentiation and/or advantage; that is, in what ways are you different from and ideally better than your competitors.

Below are sample competitive advantages your nail salon business may have:

• A prime location in a high-traffic area
• A unique product or service offering
• A loyal customer base
• Extensive experience and/or industry awards and recognition

Marketing Plan

This part of the business plan is where you determine and document your marketing plan. . Your plan should be clearly laid out, including the following 4 Ps.

• Product/Service: Detail your product/service offerings here. Document their features and benefits.
• Price: Document your pricing strategy here. In addition to stating the prices for your products/services, mention how your pricing compares to your competition.
• Place: Where will your customers find you? What channels of distribution (e.g., partnerships) will you use to reach them if applicable?
• Promotion: How will you reach your target customers? For example, you may use social media, write blog posts, create an email marketing campaign, use pay-per-click advertising, launch a direct mail campaign. Or, you may promote your nail salon business via a mix of all these channels.

Operations Plan

This part of your nail salon business plan should include the following information:

• How will you deliver your product/service to customers? For example, will you do it in person or over the phone only?
• What infrastructure, equipment, and resources are needed to operate successfully? How can you meet those requirements within budget constraints?

The operations plan is where you also need to include your company’s business policies. You will want to establish policies related to everything from customer service to pricing, to the overall brand image you are trying to present.

Finally, and most importantly, in your Operations Plan, you will lay out the milestones your company hopes to achieve within the next five years. Create a chart that shows the key milestone(s) you hope to achieve each quarter for the next four quarters, and then each year for the following four years. Examples of milestones for a nail salon business include reaching $X in sales. Other examples include adding X number of new clients each month or expanding to a second location.

Management Team

List your team members here including their names and titles, as well as their expertise and experience relevant to your specific nail salon industry. Include brief biography sketches for each team member.

Particularly if you are seeking funding, the goal of this section is to convince investors and lenders that your team has the expertise and experience to execute on your plan. If you are missing key team members, document the roles and responsibilities you plan to hire for in the future.

Financial Plan

Here you will include a summary of your complete and detailed financial plan (your full financial projections go in the Appendix). 

This includes the following three financial statements:

Income Statement

Your income statement should include:

• Revenue: how much revenue you generate.
• Cost of Goods Sold: These are your direct costs associated with generating revenue. This includes labor costs, as well as the cost of any equipment and supplies used to deliver the product/service offering.
• Net Income (or loss): Once expenses and revenue are totaled and deducted from each other, this is the net income or loss.

Sample Income Statement for a Winning Nail Salon

Balance sheet.

Include a balance sheet that shows your assets, liabilities, and equity. Your balance sheet should include:

• Assets : All of the things you own (including cash).
• Liabilities : This is what you owe against your company’s assets, such as accounts payable or loans.
• Equity : The worth of your business after all liabilities and assets are totaled and deducted from each other.

Sample Balance Sheet for a Winning Nail Salon  

Cash flow statement.

Include a cash flow statement showing how much cash comes in, how much cash goes out and a net cash flow for each year. The cash flow statement should include:

• Cash Flow From Operations
• Cash Flow From Investments
• Cash Flow From Financing

Below is a sample of a projected cash flow statement for a startup nail salon business.

Sample Cash Flow Statement for a Winning Nail Salon

You will also want to include an appendix section which will include:

• Your complete financial projections
• A complete list of your company’s business policies and procedures related to the rest of the business plan (marketing, operations, etc.)
• Any other documentation which supports what you included in the body of your business plan.

Writing a good business plan gives you the advantage of being fully prepared to launch and/or grow your nail salon company. It not only outlines your business vision but also provides a step-by-step process of how you are going to accomplish it.

 This guide and template will show you how to write a business plan for a nail salon so that you can get started on the right foot.  

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• Starting a Nail Salon Business

Nail Salon Business Plan

Last Updated: February 16, 2024, 1:15 pm by  TRUiC Team

The first step in getting your nail salon off the ground is to sit down and develop a thorough business plan . Before starting, be sure you’ve taken the time to consider the vision you have for your business, what you hope to accomplish as a business owner, and a basic plan for what this journey will entail. With those things in mind, it’s time to dive deeper into the details. This guide is designed to take you to the next phase in preparing to start your nail salon business.

Market Research

Understanding your market is an essential part of starting and maintaining a successful business. This includes getting to know both your target customer and your major competitors as well as learning all that you can about the nail salon industry in general.

If you need help branding your nail salon, try using our Free Nail Salon Logo Maker . Our free tool will help you brand your nail salon with a unique logo to make your small business stand out.

Who is your target customer?

On the surface, identifying your target customer may seem simple. At the most basic level, a nail salon customer is anyone looking for nail services. However, true success comes from knowing not the target customer of a nail salon, but of your nail salon.

During the first phase of your business planning, you spent some time considering what type of salon you hope to open and who it will cater to . At this phase, it is time to deal with the specifics.

An excellent way to approach this step is to create a profile or persona of your ideal customer. Consider the age, location, gender, income level, and other demographic details about who you think will be frequenting your salon. By doing this you can most effectively craft your design, atmosphere, marketing, prices, products, and services.

Some important questions to answer when establishing your target customer base are:

• How many people in your area fit into this customer base?
• What drives their consumer decisions?
• Do they need your services?
• Can they afford your services?
• How do they consume media and marketing?

Who are your competitors in the market?

Just as important as understanding your customers is understanding who else is trying to attract them. Knowing who your competitors are, and what they offer, can help you make your products, services, and marketing stand out. It will enable you to set your prices competitively and help you respond to rival marketing campaigns with your own initiatives.

It is important to remember that competition can come from a number of places. The first stage of your competitive research should focus on identifying competing nail salons in your area. Look to local business directories, trade organizations and events, advertisements, and basic online research to develop a better understanding of what businesses and products exist in direct competition with what you hope to offer.

Next, take a closer look at how they do business. Compare prices, services , staff size, brand design , and media and marketing. Much of this information can be found by simply visiting your competitors’ websites or following them on social media. To dive even deeper, book a service or two at some of your competing salons. While there, pay close attention to the quality of their customer service, the wait time for an appointment, how busy their salon is at a given hour, how many people are working, and the skill of their technicians.

Throughout this process, make note of what aspects of their services you’d like to adopt and what things you know you can improve on. Consider what marketing tactics appear to be working for them and what falls flat.

Finally, do not forget about less direct or obvious competition. The explosion of multi-level marketing businesses means competing not only with other brick and mortar nail salons, but also a range of online businesses marketing directly to your customers in the comfort of their homes. Research what nail products are available through these companies and how you may be able to offer similar products or services in your salon.

Nail Salon Industry

Understanding your industry as a whole is just as critical as knowing your local market. This information can help you predict your profitability and growth over time as well as how to effectively capitalize on industry trends or innovations.

The nail salon industry is fairly stable, with an annual growth rate of around 7.5% over the past three years. In 2019, industry sales were $5.9 billion dollars, with the average sales per company around $200,000. As a discretionary service business, nail salon profitability will often hinge on the economy at large. During economic downturns, demand for non-essential services such as manicures and pedicures will fall. As the owner of a nail salon, you should be prepared for these economic ebbs and flows.

Product/Service

With an idea of who your ideal customer is and where your salon will fit in the local market, you can begin to consider what services you’d like to offer, any products you hope to sell, and how to price these selections.

What types of services will your nail salon offer?

A nail salon can offer anything from basic manicures and pedicures to a full slate of personally crafted specialty services . To begin, sketch out a list of services you hope to offer based on the type of salon you are opening. Start with the basic categories of manicure, pedicure, and artificial nails and build your list from there. This initial list will look something like this:

• Acrylic Overlay
• Gel (with or without UV curing)

The specific services you offer will depend on your salon’s style, atmosphere, and aesthetic, but should also strongly take into account the information you gain during the market research phase of planning. Look closely at who uses salon services in your area, what services are most popular, what your competition offers, and what gaps can be filled.

A nail salon in a small college town will offer services and specialties different from one located in an upscale city center, but that does not mean you can’t put your own personality into your salon. One of the best ways to do that is to focus on both the service and the experience. Consider how you can transform a manicure or pedicure into a unique spa experience for your clients. Services falling under the manicure category can include anything from simple polish or French manicures to paraffin wax treatments and aromatherapy hand massages, while pedicures may include a hot stone massage or callus treatment.

One of the most appealing aspects of opening a nail salon is that changing and adapting your services comes with low overhead costs. As you begin seeing clients and getting a feel for what types of services they are requesting, what style of artificial nails they prefer, and which technicians are most in-demand (and why) you can further tailor your offerings to meet those demands.

Finally, many nail salons offer additional services, such as waxing and false eyelash application. Keep in mind that as you expand your offerings your technicians may need to be specifically licensed to perform these new services.

Will your nail salon offer products for sale?

Offering products for sale in your salon is an excellent way to add to your profits. At the very least, most salons will sell the line of nail polish they use on their clients. Other popular offerings include hand and foot care products, cosmetics, fashion accessories, and gift sets.

Your product offerings should stem directly from your available services. Like your list of services, your selection of products will likely evolve over time as you learn the preferences of your clientele.

Pricing your services right is a critical factor in the success of your salon. At the most basic level, price setting is a product of supply and demand. As with each factor in your planning, your market research should be the first place you look for information on how to properly price your salon services.

If you set your prices too high above the average rate in your area, you risk pricing out your target customer base or driving them to your competitors. If there is a great deal of competition in your area, consumers will have enough options to choose a lower price for comparable services. Even if you are the only salon in town, however, your prices can still only go as high as your customers can reasonably afford and are willing to pay.

On the other hand, pricing your services too low also comes with a number of problems. If your services are priced too far below average you risk inviting a higher demand of clients than you can handle, leading to long wait times for appointments or rushed services, both of which will turn people off to your salon. Additionally, low prices can lead to lost revenue or a price war with other salons in your area that can put you out of business.

Your prices will ultimately need to be high enough to cover your expenses and turn at least a modest profit.

Beyond the supply and demand curve, however, there is a strong psychological factor involved in pricing. It has consistently been shown across industries that consumers use the price of products and services to help determine their quality. For this reason, people will very often respond more favorably to higher-priced items, even when identical products are being compared.

If you consider all of these factors, you should be able to establish reasonable prices for your services that can be tweaked up or down as your business develops until you find your sweet spot.

Finding the proper space for your salon will have a big impact on upfront and ongoing expenses as well as the overall success of your business. Because the location of your salon is one of the most important decisions you will make, be sure to set aside enough time to visit many locations and consider all of the following critical factors before settling on a space.

Buy or rent

The decision to buy or rent your space will have lasting implications for your budget and the future of your business. Buying will typically require a larger upfront investment, while renting offers more flexibility. Commercial rental rates can be anywhere from $10 to $200 per square foot per year, or around $10,000 to $200,000 annually. Real estate prices can vary just as widely depending on your location.

Turnkey or remodel

You will also need to decide if you’d prefer to purchase and take over a functioning salon or start from scratch. Buying out an existing business can be much less of a risk, but will not offer as much flexibility when it comes to executing your own vision. The cost to purchase a fully functional nail salon can range anywhere from $40,000 to well into 6-figures depending on where you live and what you’re looking for. Alternatively, industry experts estimate that the cost to build out a nail salon in a commercial space will range from $75,000 to $125,000 for a 1000 square foot salon.

Choosing the right location for your business is essential and will have a big impact on both cost and success. You will need to balance the benefits of a given location with your budget to find a space that is attractive from a business and financial perspective. Things to consider include the other businesses around your space, the level of foot or vehicle traffic past your location, and the population in the area. If you select a residential area you will need to determine how visible your location is from the road or sidewalk and how busy or deserted the area becomes during the workweek. If you select a space within a larger shopping plaza, the other businesses in the plaza will have a dramatic effect on what type of consumer is walking past your salon.

As a service-based business, hiring the right employees is essential. Although you won’t be doing any hiring at this stage, it’s important to start considering what roles need to be filled and how you may go about filling them.

Day One Employees

Unless you are starting a small at-home salon or a one-person mobile salon, you will need to hire at least a handful of employees ready to work from day one. At a minimum your start-up staff should include one or more technicians to perform salon services, a front desk receptionist to greet clients, answer phones, and make appointments, and someone to manage the day to day business functions of the salon. You may choose to take on one or more of these tasks yourself, but will not be able to handle all of them on your own.

To get a rough idea of who you’ll need to hire, think about how many manicure and pedicure stations you hope to have in your salon, what additional services you plan to offer, and how much you can afford to spend on your staff’s wages. You can also begin a preliminary list of qualifications you will seek in prospective employees and how you hope to conduct the interview process. Read our full guide on the hiring process . 

This first core group of employees will be a more integral part of your business’ success than future hires. For this reason, hiring the right people and developing a training program that gets them invested not only in their job but in your business as a whole can make all the difference. Start to think about the key skills you’ll look for in your employees and how you can hone these skills through proper training. Consider also, what type of customer service environment you hope to create and how you can instill your values as a business owner in each person you bring into your venture.

Permits/Licensing/Insurance

Before you get started, be sure you understand what permits, licenses, and insurance are required to keep your business compliant with state and local regulations.

In general, most states require that businesses be registered. This involves forming your business entity, be it a sole proprietorship, partnership, LLC, or corporation, through the state government where you plan to do business. Learn how to form a business  in 6 easy steps. 

Business and professional licensing requirements vary by state, but it is common for nail salons to require both a business license and a cosmetology establishment license before beginning operations. All states require that nail technicians complete a certain number of hours in cosmetology school to be eligible for work in a salon. Your state government’s website can direct you to exactly what is required.

Finally, insurance is critical to protect yourself and your business and is required by most states. To start, it is recommended that you purchase at a minimum, general liability, professional liability, worker’s compensation, and property insurance.

At this point, you should feel confident about your business goals, your target customer, and where your business is likely to fit in the overall industry and marketplace. With these things in mind, you should be well equipped to begin considering a marketing strategy . To do so, there are a few things to consider.

How will you position yourself in the market?

With all of the information above in mind you should now be well equipped to understand where your business will fit in the market. Some questions to answer at this phase include:

• Will your nail salon be the premium choice in the area or offer a lower price option to customers currently priced out of local salon services?
• Is your salon a quick and convenient lunch-break stop or does it offer a more luxurious, personally tailored service than your competitors?
• What is the story behind your business and how will this help you connect with your customers?
• What value does your business add to your community ?

The answers to these questions should be the jumping-off point to developing a broader marketing strategy to effectively reach your target customer base.

How will you get new customers?

Attracting customers is the most basic goal of a successful marketing strategy. As a direct business-to-consumer industry, your marketing will directly target your customers. To do so you’ll need to know where your customers are and how to reach them.

To start, think about which major marketing devices will work best for your business. These include:

• Social media

Which of these tools you use and how you use them will depend on the results of your market research. Consider some of the following questions:

• Where do your target customers spend time, both on and offline?
• What other local businesses do they frequent?
• What social media platforms are they most likely to use?
• What, if any, print media are they reading?
• Do they listen to traditional radio or stream their music?
• Are they likely to have cable or do they primarily stream their media?

The answers to these questions will depend significantly on the demographics of your target customer. Finding accurate answers will save you a tremendous amount of time and money and get your business off the ground much more quickly.

Return Customers

Although new customer acquisition is an essential part of any business plan, understanding customer retention is absolutely critical to your success. No amount of effective ads can replace the value of building a loyal customer base that will return again and again. Return customers are also likely to provide you with word-of-mouth marketing, giving your business an additional cost-free boost and allowing you to scale back on your overall marketing expenses over time.

Customer retention is often a natural product of doing good business, but that doesn’t mean you should take it for granted. Consider your entire business plan and how each facet of it can help you build effective communication and strong connections with your clients. Staying active on social media, reaching out with new product offerings or promotions, streamlining your appointment system, and simply providing stellar customer service can all keep your clients coming back for more.

Budget/Money

Planning ahead is critical to any business, but these plans will not come to fruition unless you have the funds to put them in motion. Before you can begin to fund your business you’ll need to have a clear picture of what you need to get started. Potential lenders and investors will want to see a solid and realistic budget before committing funds to your project.

Initial Investment

Although not exhaustive, the list and estimated cost of the items below should serve as a guide to help you write up a financial plan for your business. Speaking with other salon owners and local business owners in your area will help you expand upon this list and more accurately price each item.

Start-up Costs

The first thing to begin calculating is your start-up costs . This includes everything you’ll need to have before opening your doors on day one.

Equipment and supplies

Your initial purchase of equipment and supplies should include everything you need to set up and stock your salon. This will include:

• Administrative equipment such as a point of sale system, register, phones, and a reception desk.
• Reception furniture such as chairs, couches, tables, lamps, and other furnishings; shelving or cases for retail products; laundering equipment.
• Salon station equipment such as manicure stations, pedicure stations, sanitation stations, nail drying lamps, nail polish racks, and any other manicure and pedicure supplies you want to have on hand.

You will also need to budget for your initial salon inventory. This includes all of the nail polish, lotions, cleaning and sanitation products, and other consumable items you will need on day one.

The cost of these items will depend on both the size of your salon and the style you’re looking to create. Manicure and pedicure stations, for example, can range anywhere from $200 to well over $1000.

Certifications and licenses

If you plan to personally provide salon services, you will need a cosmetology license. This requires completion of a cosmetology program, which typically costs anywhere from $6,500-$10,000

Salon insurance

To get the best price on business insurance, shop around for bundle options that include all of the policies you’ll need for your business. While business insurance costs vary significantly based on industry, you should expect to spend a few hundred to a few thousand dollars to get your policies up and running. CW Insurance offers a broad range of business insurance options. Request a quote . 

The cost of your marketing will depend on the nature and scope of your strategy and whether you do your marketing in-house or outsource it to a professional marketing service. You will also need to consider the cost of building your salon’s website. If you hire a professional to build your site, you should expect to spend a few thousand dollars to get it up and running. GoDaddy’s free website builder can help you get started on your own.

While not required, many entrepreneurs seek out legal advice when starting a business. If you choose to do so, be sure to include a line in your budget for legal fees. This can be anywhere from a one-time fee of a few hundred dollars to well into the thousands if you retain an attorney at an hourly rate during your start-up phase.

The bottom line

Generally speaking, those looking to build out a commercial space should expect an upfront start-up cost anywhere from $100,000 to $500,000. For those looking to purchase an existing salon, your start-up budget will likely fall between $50,000 and $300,000.

Ongoing expenses

Once you’ve gotten your salon up and running, you will face a number of ongoing expenses. You should not, however, wait until that point to plan for these costs. Your salon’s revenue will ideally cover your expenses moving forward, but you should be prepared to cover at least part of your ongoing costs over the first few months as you get your business off the ground.

Employee wages will be your biggest ongoing expense. The total cost will depend on the size of your staff and the expected wages in your area. On average you can expect to pay a manicurist or pedicurist anywhere from $16,000 to $36,000 per year. A receptionist will typically make around $23,000 per year, and managers or supervisors can make up to $39,000 annually. You should also consider what salary you hope to take for yourself initially and in the long-term.

The taxes you owe will depend, in part, on your business structure, the number and type of employees you hire, and your annual revenue. You will be responsible for both federal and state income taxes on your salon’s profits and payroll taxes for your employees. The federal payroll tax rate is 15.3%. As the employer, you must cover half of this amount, while the other half is deducted from your employees’ paychecks each pay period. You are responsible for paying the full amount to the federal government, often on a quarterly basis. If you own your salon space, you will also owe property taxes. Check out our tax affiliate  for more information. 

Rent and utility bills

Your electric, gas, and water bills will depend on the scale of your business, the type of equipment you use, and where your business is located. Unless you operate a large-scale salon with the highest-tech equipment, your utility expenses should not exceed a few hundred dollars per month.

Ongoing inventory

After your initial inventory purchase, you will need to restock your supplies on a regular basis. If you are starting your salon from scratch, it may take a few months to determine how quickly you run through your supplies, so it is important to have extra money set aside initially for this expense.

Once open, you’ll need to maintain a budget for continued marketing. This does not need to be a large expense , especially once you’ve established a solid client base and word of mouth advertising. However, it is important to budget anywhere from $500 to a few thousand dollars annually for ongoing marketing expenses.

Financial Projections

Although you are only in the planning phase of your business right now, it is important to spend some time putting together the most realistic financial projections you can manage. These projections will be especially important when you begin seeking out funding from investors and lenders. They will also help you understand how your business can meet its financial obligations while maintaining a positive cash flow.

If you have not prepared any financial information at this point, you can start by researching industry statistics to develop estimates of what the profits and costs will be for your company. If you still need assistance you can contact a local Small Business Development Center (SBDC) or SCORE , two of SBA's resource partners, through the SBA.gov Local Assistance tool. They are located across the country and provide free business counseling and answers.

Your financial projections should include the following:

• Prospective profit/loss sheet: This summarizes your revenues, costs, and expenses incurred during a specific period of time. It shows the ability of your business to generate profits by increasing revenue and reducing costs.
• Prospective cash flow/budget: This shows how money will come in and go out of your business. This will indicate when your expenses are too high and help you determine if you should arrange short term investments to deal with cash flow surpluses. It will also highlight how much capital investment your business will need.
• Prospective balance sheet: This indicates the future financial health of your business. Using your profit and loss and cash flow spreadsheets, you can project what your balance sheet will look like at the end of your first year.
• Break even analysis: This indicates when your business will be able to cover all of its expenses and begin making a profit.

Complete your business plan

If you’ve made it this far and are ready to get moving on making your business a reality, keep your momentum going by continuing on to our guide to developing a nail salon business .

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How To Write the Perfect Salon Business Plan for Your Salon in Just 7 Simple Steps

The US salon industry includes more than 80,000 establishments with a combined annual revenue of about $532 billion. So opening a salon, and owning a salon business is a pretty safe bet; it’s steady and profitable . But lack of proper planning makes it difficult to juggle all the aspects of your business, starting from marketing and sales, to accounting, and whatnot. 

Here’s a quick tip! Searched all over the internet for concrete information on how to open your own salon? Confused? Don’t worry, we’ve got you covered! Check out this blog on opening your own salon business that gives you a comprehensive 10 step guide to help you get started now.

Writing a properly structured salon business plan is crucial to guarantee your salon’s success in this highly competitive market. Whether you’re wanting to secure a business loan for your salon or trying to expand or reinvent your salon business, a business plan for your salon will help you get there.

So how exactly would a business plan help you?

• A business plan will help you to figure out what you want your salon to offer, where you aim to take your salon’s growth, what kind of people you want to cater to, and who you’re competing against . 
• If you are looking for investment from private investors, banks, or any other lending institutions or public grants, structuring a business plan is crucial. 
• A business plan will help boost your salon business’s productivity through improved oversight and direction, and help you make informed decisions.
• As your salon business starts to grow and gain clientele, a well-developed business plan can help you acquire the capital needed to expand to new locations.

How to make the perfect business plan for your salon business?

Whipping up a perfect business plan can be pretty daunting because it needs to be immaculate. No worries! Here we’ve broken down the entire process into 7 easy-to-follow , foolproof steps, along with their templates, to help you create a successful salon business plan. 

• Write a mission and vision statement
• Create an executive summary
• Analyze and identify your target market
• Perform a competitor analysis
• Write your salon’s business description
• Make strategies for advertising and outreach marketing
• Figure out your financial plan

Whether it’s a hairdressing salon business plan, a general beauty salon business plan, or even a  small salon business plan for opening a salon on your own from scratch, we’ve got you covered. This is a complete, comprehensive guide to help you in the process of making a business plan for a salon. It’ll give you a basic understanding of how to write a salon business plan in the easiest possible way. 

1. Write a mission and vision statement

I) mission statement .

It articulates the immediate purpose of your salon business. Under this, you can state all the short-term goals that you plan on achieving with your salon within 6 months , stretching up to a year.

Here’s how you can nail a perfect mission statement

• Value – What is the value of your salon in the market? How can it help your clients? 
• Inspiration – Why should people want to come to your salon?
• Remember to make your mission statement sound plausible and reasonable . Also, make it specific and concise – clarify all your short-term goals and the timeframe within which you’re planning on achieving them. 

ii) Vision statement

 Now, where do you aim to take the salon’s growth in the next 5 years ? Well, if you’re dreaming, dream big! And you can be as ambitious as you want, the sky’s the limit. 

Setting strategies for a longer-term makes sure that you don’t stumble on the road to success. It makes the overall structure of your business stronger. It prepares you for anything that the fickle market demands from you and throws at you.

Here’s how you can write a perfect vision statement :

• Review your long-term goals in a way that you can analyze how achieving your long-term goals could impact your business and the salon industry in general.
• Derive how your clients could benefit from the visions that you would be implementing.
• Your business’ end goals can drive your vision statement, For instance, if you’re planning to branch out to different locations after, say, 5 years, you can frame your vision statement in a way that states to make your salon a household name, popular in the neighboring areas and so on. 

2. Create an executive summary

After you write the mission and vision statements, you can summarize everything that you’re aiming to achieve with your salon under an Executive Summary. Whether you’re writing a business plan for a hair salon or a business plan for a beauty salon, you should be properly aware of what your intentions are with the salon. This section is the most important part of your business plan as it dictates the tone of your salon, and makes an impression. 

Remember to keep this section very brief and concise to give an overview, as you’ll be elaborating on these points in the later sections of your business plan. 

If you’re having trouble writing your salon’s executive summary, you can always write it after you’re done with all the other sections in the business plan . This will give you a better understanding of your salon business and help you succinctly put your points together to describe it. 

What can you do to write the most fitting executive summary for your salon?

• Start by stating all the short-term goals that you plan on achieving within, say, 6 months or a year.  Remember to keep your goals realistic and feasible. 
• Summarize your approach towards your business, to give an overview of how you will run things in your business.
• Clearly and briefly express the value proposition of your salon, and how it would potentially position your business in your target market.

How to write your salon’s executive summary: A simple template

Divide your business summary into sections of opportunities and expectations, and put brief points in those subsections in the most convincing way. The following template can help you with this :

• How are you trying to achieve recognition in your target market?
• What is your salon’s tagline/motto?
• What is your salon’s growth plan for the first 6 months after its launch?
• Which demographic is your salon meant for?
• How are your services aligned with your target market?
• How many salons are there in the area of establishment of your salon?
• What products and services do they offer?
• What is the range of variation of their clientele?
• What products and services is your salon offering?
• What is the unique selling point of your business? For eg: If your salon is the only one in the area that offers holistic services with spiritual healing, then put it down as your differentiating point.
• How are you different from your competitors? For eg: Is it the lower cost of services of your salon, or the vast range of services that make your salon stand out? 

Make sure you catch the eye of potential investors in the above section. Don’t forget to state how you can attract potential customers. 

• What is the salon costing you? List down the projected expenses and costs that come from daily operations, rent, staff hiring, cosmetics, appliance expenditures, etc. for the first 6 months. 
• What is the cash flow and how much profits are you bringing in for the initial 6 months? This is completely variable and the reaction of your target market to your salon decides this. So aligning your services with them is of utmost importance. 
• Why does your salon need financing? For eg: you can convey that you’re trying to meet the anticipated growth of your salon in the market.

3. Analyze and identify your target market

Analyzing and defining a target market for your salon is very important as it goes hand in hand with your salon’s growth and outreach . 

A beauty salon can service all genders and age groups. Your target audience can include working professionals, college students and teenagers, homemakers, to-be-Brides, and even children. And each group will require different types of services.  So make sure you list down each individual section of your target market and what services they would require. 

Here’s a checklist to make sure you’re going the right way about it. 

Steps to analyze and identify your target market 

• Find out what kind of people you think would resonate with your salon’s services the most. For example, if your salon offers low commitment (temporary) coloring services, you can get a lot of customer traffic from the millennials. 
• As an extension to that, find out if your services are more inclined to serve a particular demographic better, or if you’re good with people of every demographic.
• Keep up with the trends in the salon industry to know what’s hot and what’s passé.
• Peek inside the brains of your target clients to know exactly what they want or like and tune your salon accordingly.

An easy-to-follow template to proceed with your target market analysis

• Segregate the people in the market pool into different categories.

Do not forget these bases:

• Personal income/occupation
• List out the services that your salon would offer that would fit one or more of the stated categories above. 

For eg: If your salon offers Diamond Facial at $200.00, then you can list this service out as follows :

• Use social media to get an understanding of the trends in the market at present. Join salon and beauty communities on Twitter, Facebook, and Reddit, and follow beauty bloggers on Youtube and Instagram. 
• Look up the people who subscribe to or follow these beauty pages and beauty bloggers to identify which trends appeal to a certain demographic. You can tell a lot about your target market’s behavior from the posts they like and the thoughts they share in the comment section of these posts and videos.

4. Perform a competitor analysis 

With a great market demand, several strong competitors emerge. And we don’t want your salon to get lost in the sea of other salons now, do we? As it goes, keep your clients close but your competitors closer.

Figuring your competitors out gives you a necessary nudge in the right direction to take your business plan forward. It gives you an idea of what the other salons are practicing with their clients, and what gaps they’re leaving that you can fill up as you step into the salon business yourself. 

How do you analyze your competition?

• Find out what the other salons in the area are doing successfully or poorly.
• Get a rough idea of the cost of services that the competitor salons are offering. This helps you price the services for your salon.
• Identify how many salons provide services that focus on a specific niche and do not serve a wide group of customers.
• Find out the industry-specific challenges they are facing that you may also face while running your own salon.
• Analyze what they can do differently to improve their situation, and implement it in your business mission plan to avoid facing such challenges yourself. 
• Have your salon address these deficiencies in the market.

Follow these easy steps to perform your salon’s competitor analysis 

• Visit your competitor salons’ websites.
• Follow them on social media platforms (Facebook, Instagram, Linkedin) to get an idea of how much influence and reach they have. Check out who follows their social media page to get an idea of the target market as well.  
• Sign up for any interactive sessions that these salons might conduct and check how other people respond to these sessions, to understand their grip and dominance on the market.  
• Visit the other salons in the market as customers, to get an idea of their quality of services.

5. Write your salon’s business description

So now that you have your market and your competitors figured out, it’s time to work on your salon business . A beauty salon or a hair salon is fine, but what kind of salon do you want yours to be like? Setting a proper description for your business gives your salon a custom style and personality. 

Your business description should include an overview of the products and services that your salon would offer, and how your salon would stand out in the market. Setting a trademark vibe to your salon also helps with its brand image. 

To get started, you can answer the following questions :

• Would you specialize in any particular service like nail art or bridal makeup? 
• Would you want your services segmented for various types of clients?
• What services would you want to offer in packages? 
• Would you serve complimentary refreshments to the clients?
• What theme are you going for with respect to interiors and ambiance (Japanese zen, tropical beach day, etc, etc)?
• What would be your salon’s “it” factor that distinguishes it from the other salons in the area? 

Once you’re done with the salon’s description and personality, set a brand logo and a tagline to go with it. To get a professionally designed custom logo, you can always reach out to freelancers or companies that can do it for you, like 99designs . 

You can also use an online designing software like Canva to design your salon’s logo on your own. 

And that should complete the branding. 

Creating a business brand will prepare you to answer someone asking you “Why should I come to your Salon?” 

Remember to make your salon stand out, noticeable, and interesting.

6. Make strategies for advertising and outreach marketing 

Now you have to position your salon in the market in a way that makes people take an avid interest in “the new salon”. Your target audience will guide you towards the perfect approach to spread the word around about your salon. 

A simple guide to writing the marketing plan for your salon business :

• Your salon should be Google-able. To show up in digital searches, make sure your business is listed in online directories.
• Create a website or a mobile application for a better customer experience. 
• It’s always better to spread out to all social media platforms to promote your business so that your customers (and other potential clients) can get to know you on a more personal level. Connect with your business community by following other small businesses in the area. Actively engage with your target market and share behind-the-scenes content (like before and after photos of clients’ haircuts) to build your credibility and cultivate brand awareness.
• Partner up with other businesses that may share the same clientele as a salon would (like spa retreats) to offer coupons and vouchers, for outreach marketing.
• Offer “first-service” discounts to your customers.
• Keep service rates lower than the other salons in the area to attract clients. 
• Once the rapport is established, and your clients trust you with the service quality, you can cut out the discounts. It is also very important that you optimize the discounts in a way that you don’t run into a complete loss, but we’ll get to that in a minute.
• It is crucial to maintain the service quality to the highest degree after you start getting clients. Remember that your clients wear the marketing after they come out of your salon. This will definitely help you secure referrals from existing clients.

Marketing Tip! Want to pull off a great marketing campaign for your salon business but don’t know where to start? Do you feel like the marketing section in your business plan is incomplete? For more detailed marketing ideas for your salon, check out our blog on 7 hand-picked salon marketing ideas to boost your business .

7. Figure out your financial plan 

It’s time to play the number game. This is probably the trickiest part of writing a salon business plan because you have to be extremely careful while juggling your revenue and expenditure budget optimally. 

You don’t want to scare or throw off your customers by charging exorbitant prices for the services, but at the same time, you don’t want to crash and drown in debt yourself. Not to forget, cutting costs on cosmetics may affect the service quality. Cut hair, not costs!

Ergo, you need to have a proper financial plan for your salon. 

Writing a detailed financial plan will help you get a rough idea of how your salon would be progressing on a monthly/ yearly basis. Moreover, if you’re applying for a loan, your financial plan will determine your eligibility .

What can you do to create a solid financial plan for your salon?

• It helps to bifurcate all the expenses into Fixed costs, and Variable costs. Then you can analyze your fixed costs and variable costs to set an optimal budget.

Fixed Costs: This section includes all the costs associated with your salon business that must be paid regardless of the customer traffic in your salon.

• Rent or mortgage for the salon space.
• Payroll for the employees you hire.
• Equipment maintenance costs for hair spa and other services that are heavily equipment dependent.

Variable Costs : This section includes all the costs in your salon business that are directly associated with the customer traffic in your salon. 

• Expenses of purchasing cosmetics and other salon supplies.
• Electricity consumption by salon equipment. For eg: If you’re writing a hair salon business plan, make sure you include the electricity consumption by blow dryers, hair straighteners. 
• Have a clear idea of how much discount you plan on putting on your services during the first few months of opening your salon, and for what duration you will be offering these discounts. Note that during the first few months of opening your salon, your sales are likely to be lower than your projections, and that’s completely okay.
• Make a list of pros and cons for renting out space for your salon versus buying a place.
• If you’re renting and wish to own the salon space, spot out a tentative date of when you’ll become capable of buying the place.
• Figure out how many people you are going to hire in your staff, and how much salary you would be able to offer them. Note that you’ll have to improvise this according to how the customers respond to your salon.
• Reach out to your local chamber of commerce to get more insights on funding and loans.
• Tentatively figure out the time it will take you to break even, and start earning chunky profits.

Here’s an easy-to-follow template to proceed with your ‘financial plan’ section 

The following simple template can help you make the financial plan for your salon: 

i) Sales and revenue projections for the first five years :

Figure out how much you’ll charge for your services, and estimate how many services you may perform in a week. A periodic analysis of this over the next five years will give you the necessary projections. Put the details down in a spreadsheet to keep it organized. It also helps to collate all this information and analyze using bar graphs.

ii) Expenses’ budget :

Break down the expenditure of your salon for a given term, by referring to the “fixed and variable costs” list that you made. You can pick the term to be a month, a quarter, or a year long .

It’s a safer practice to stick to a month-long or a quarter-long term. You don’t want the budget analysis task to loom over you and become a burden. Not to forget, it keeps you in touch with the financial status of your salon business. 

iii) Estimated profit margins:

Accumulate the sales projections and budget report analysis to find out the profit for that term. Display the margins in pie charts or bar graphs for easy comprehension. 

iv) Liabilities:

Note all the losses that your salon business can possibly incur in the time period that you have defined as a term. For example, your blow dryers may stop functioning and need to be replaced.

Also include the factors that may stunt your business from growing. For example, you may be short on staff, or your nail salon is lacking an appointment scheduling and business management tool.

v) Cash flow statement:

Make a projected plan of cash flow-in and flow-out for your defined term, where you include cash flow from sources that are not directly related to your salon services or your salon business-related expenses. 

Include the cash flow from loans, loan payments, taxes, and personal funds that you used for your salon.

vi) Break-even analysis:

Predict the break-even point for the first five years of your business. Break-even is achieved when your salon business has covered all the expenses, and your sales surpass the expenditure costs. From that point on, your salon will start earning profits.

Other ways to create your financial plan :

Dealing with numbers can be tedious and scary, especially when you already have a lot of other things on your mind as a salon business owner. Moreover, documenting the financial projections yourself can be a pretty daunting task, especially because there’s no room for mistakes. 

Instead of making the document yourself, you can choose to consult professionals to help you write the perfect financial plan for your salon. 

• Hire freelancers : You can collaborate with business plan consultants to make your financial plan. All you need to do is give them your salon’s budgetary estimates and inputs. 
• Use Financial planning tools :  It asks you to enter all your financial information. They use built-in formulas to give you the most accurate financial statements that include all the charts and projections that an investor would expect to see in a business plan. 

Some important things to keep in mind :

• Keep reviewing the target market, competitor analysis, and marketing and advertising strategies once every while, however frequently necessary.
• Set realistic long-term goals that would be in sync with your current business performance. For example, you can think about branching out to two different locations after a few years. This will allow you to expand your local salon to an enterprise salon.

Go ahead with the pretty business plan 

Executing a well-structured salon business should reap good-looking numbers. And the first step towards that is making a killer business plan for your salon.

It gives you the courage to place your faith in your business, and we don’t want you to doubt something you’re passionate about. Remember that you can convince the people in the market about all the great things your salon has to offer, only when you truly believe it yourself. 

So go on ahead, start creating your salon business plan today, and give your dreams a much-needed flight. Good luck :))

About Appointy We at Appointy, help business owners grow and run their businesses with our online scheduling software. This blog was a part of our ‘Manage your Business’ category, where we provide expert tips, and resources, or simply talk about the challenges that small and medium businesses face every day.  If you have any thoughts on this blog or would like to chat about your business struggles and achievements, let us know in the comments below.  We love a good talk!

25 comments

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Thanks Brittany 🙂

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Happy to help! 🙂

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Thanks! Please subscribe to https://blog.appointy.com/ for more such information.

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Very insightful blog post. Thanks for sharing

The perfect salon business plan requires defining your vision, researching the market, outlining services and pricing, addressing operations and finances, and emphasizing exceptional customer service

It is really helpful. Thank you for the content

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Thanks for the information

Very well said! All your tips and advice is so helpful.

Thanks, Peter! 🙂

You are welcome Netra! You have a great blog, indeed!

Thank you for the blog. Its very helful

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How to Write a Nail Salon Business Plan in 2024?

Having a nail salon business plan is essential if you want to set and meet targets for your new business, figure out your marketing strategy and have a roadmap for daily operations.

What You Will Learn

We’ll look at the basics of creating your nail salon business plan, some important business planning tips, plus a nail salon business plan checklist and template to help you get going.

Jump to the Section You Like

What is a nail salon business plan, why does your nail salon need a business plan, nail salon business plan template.

Your nail salon business plan does a lot more than track day to day operations.

It’s a competitive analysis of your own business, complete with market research, a financial plan, mission statement and long term strategy for promoting and growing your company. It will usually also include a plan for supporting your nail technicians and staff’s needs.

A nail salon business plan usually includes both an executive summary of the plan (we’ll describe this in more detail later) plus a nail salon business description and the actions you’ll take to establish your nail salon and build a loyal customer base.

It contains your market research and shows that you understand industry trends, outlines your business goals, has a sample budget, and outlines your target market and services you’ll provide.

Your business plan is also something you can look back on to check how your nail salon is doing, make sure that you’re “on target” to meet your financial goals, and make any adjustments as needed.

This makes it easier to adjust your nail salons marketing plan, check financial projections and make data-based decisions rather than reacting based on feelings or assumptions.

Nail salon businesses aren’t the only ones that need a plan.

In reality, every established or up-and-coming company needs to have a business plan to help them with financial projections and business decisions.

Even if you’re just trying to secure a loan, attract new investors or get a better idea of your expenses and potential to attract new clients, a nail salon financial plan and business strategy is essential.

Whether you’re running your own nail salon or managing one, a plan for your small business is just as crucial as having the right staff or equipment.

Your business plan will make it easier to create your nail salon’s marketing plan, brainstorm improvement ideas and hold effective team meetings where you can discuss your nail services, business expenses and strategies to target customers.

It’s your roadmap to help you and your team stay on track with your vision and target market’s needs.

Key Elements of a Good Nail Salon Business Plan

If you’re wondering how to start, nail salon business plan structures may look a bit different depending on the salon owners, business size and clientele, but they have some key things in common.

They always outline your objectives, identify your target market, services provided, projected sales and revenue, as well as your marketing tactics, potential expenses and financial plan as a whole.

If you’re a new nail salon, it will contain your startup costs and business structure. If you’re an experienced nail salon owner, the plan will show that you have a solid grasp of where your business stands and where you’d like it to be in the future.

Let’s take a look at some of this in more detail:

How to Start a Nail Salon Business Plan?

Having your nail salon business plan ready to go is an important first step that can give you (and any investors) a clear picture of your business structure. It’s also a great way to stay focused on your goals and mission statement when making decisions.

To start a business in the nail salon industry, you’ll need to:

• Gather Necessary Info: Look into current nail salon market trends, research the local market and competitors, client segmentation, and your potential new customers and target market.
• Create Clear Quantitative Targets: Conduct a market analysis and base these targets on the profits and expenses you’ve projected.
• What Makes You Stand Out: How does your business stack up against the other nail salons out there? Be aware of your strengths and whether you have a unique selling point, then decide on a marketing plan. Maybe you’re the only one that specializes in french manicures or uv gel overlays in your area- find out.
• Understand the Potential Roadblocks: Do your homework and list out everything that could potentially affect your startup costs, revenue or the time it takes to get your nail salon open and running. Budget for these possibilities in your financial plan.
• Consider Using a Free Template: A free nail salon business plan template is easy to find online and a great way to get everything organized- you can always make adjustments to a premade template as needed instead of building one from scratch.
• Ask for Professional Help: Whether you’re dealing with a small business or a large chain of nail salons, don’t shy away from hiring a professional consultant to help you with the details of your market analysis, mission statement or executive summary.

Here are a few examples of what should be included in your nail salon’s business plan:

This is the first thing potential investors (and anyone else who has an interest in helping or running your nail salon) will see. Be sure to include:

• Your Businesses Name (and logo, if you have one)
• Your Contact Information

Table of Contents

A good business plan is organized, and a table of contents will make it easier to find information quickly. Separate your financial data, marketing plan and other details into clear sections.

Executive Summary

This is where you’ll make your first impression. TYour executive summary should always include the following:

• Your Nail Salon’s Mission Statement (briefly explain your business goals and your plan to achieve these goals)
• A Vision Statement (where do you see your nail salon in five years, for example?)
• An Overview (briefly explain your nail salon’s concept, and give a summary of what the plan will cover)
• Keys for Success (what do you need for your business to get started and stay on the right track)

Business Description

This is a brief explanation of your business and the services you’ll provide:

• Where You’re Located
• What Services You’ll Offer (or new services you’d like to expand to provide)
• Your Staff (including the number of nail technicians plan to hire)
• A General Overview of the Nail Salon Industry in Your Area (and what sets you apart from the competition)

Target Market

Who are your target clientele and how would you describe them? Consider the following:

• What demographic will you provide services to?
• Where are they located? Do they live or work in the area? Are they students?
• Why did you choose them? (Your chosen clientele will influence future business decisions like staff training, retail products, decor and equipment purchases)
• What do these clients want (and how will you provide it)?
• Why should they choose you? (What makes you more appealing than your competitors?)

Think about conducting a nail salon SWOT analysis (strengths, weaknesses, opportunities and threats) to get a better picture of these details as you’re putting the plan together.

Competitive Analysis

Understand the market you’re entering and be ready to explain:

• Who are your competitors?
• Where are they located in relation to you?
• In what ways are you similar/ different?
• Will you share the same pool of clients?
• If so, will you offer services that make you stand out and keep customers coming back?

Management Plan

A nail salon’s management plan breaks down how your business will be run. As the owner, you should explain:

• The Company’s Structure (this will differ a lot depending on the size of your business- a home nail salon business plan will be relatively simple, whereas a large multi-location facility needs more detailed management)
• Your Management Strategy (major business goals, projections and targets for the next few years, and how you plan to achieve these)
• Staffing Information (how many team members you’ll need in which roles)

To learn more about nail salon management improvement check out our post How To Improve Nail Salon Management Efficiency .

Products and Services

Including these in the business plan makes it easy for anyone (including angel investors) to see that you’ve got a solid grasp of your future revenue, profit margins and projected expenses. Include the following:

• Any products (including nail polish or nail-care items) you’ll use
• Retail products
• Each service you’ll provide

List these items in detail, breaking down the prices of each, their costs and profitability.

Marketing Plan

How will you reach new customers and expand? What advertising will you use and how much will it cost? What about low-cost or no-cost marketing options? You can include a more general overview here, but you should still do lots of research and planning.

Explain your:

• Nail Salon Marketing Plan (give an overview of how you’ll reach and bring in new clients- explain your target market and how you’ll reach out to them)
• Your Sales Strategies and Promotions (how will you move products and retain loyal clientele)
• Advertising Strategy (how will you spread the word about your nail salon’s services- include your social media plan)
• Your Branding (define your brand- crucial if you’re expanding existing locations or trying to reach a new market segment)

Consider this in terms of your retail products and your services. Be sure to go over:

• How you plan to introduce your products and services
• How you will market these to clients
• Why your offerings are unique/special/appealing to your clients
• Projected sales goals and targets
• A breakdown of projected income from both services and product sales
• Your cost estimates and financing plan for extras like training or new equipment needed

Do not miss to check out our post Eye-Catching Nail Salon Business Card Ideas .

Financial Plan

You’ll need to know how much it will cost to get started and have a plan to become profitable as soon as you can, especially when you’re talking to investors. Try to get these details figured out in as much detail as possible. Prepare your:

• Financial Statements
• Assumptions (including things like detailed costs and expenses forecasts)
• Profits and Loss Projections (including your break even point)
• Your Balance Sheets (if you have them for an existing business)
• Any Loans and Debts for Your Business

Pro Tip: Have a financial advisor or professional take a look at the numbers in your financial plan and go over any details before you finalize it. They can provide valuable advice and insight.

Do not miss our post Nail Salon Price List .

Operating Plan

This breaks down the day-to-day details of running your business, such as:

• Your Main Location (this can be a central office for a nail salon chain, if you have more than one location)
• Your Management Structure

Additional Information

Make sure to include any other details that you think investors, financial professionals or management should know. This might be:

• Any Additional Documents
• Relevant Statements, Policies or Information

You can include these in the final pages of your nail salons business plan. Often, it’s helpful to add an appendix here.

We also recommend you check out our blogs on How to Open a Nail Salon and Nail Technician Duties .

If you’re concerned about the cost of creating a professional business plan for your new nail salon, then you’re not alone. It can be a bit intimidating at first.

Even seasoned nail professionals and business people might not have the time or the resources to build all of this from scratch. That’s why we’ve done our best to help. We’ve put together a nails salon business plan free template that you can use and modify to fit your needs.

By using our free sample of a nail salon business plan, you’ll be able to save time and effort on the “red tape” and focus on the details.

Do not miss our post Top 165 Nail Captions for Instagram .

Nail salons are a lot of work, and getting started in the industry is no exception. Having a business plan that you can refer to is a good way to make sure that the decisions you make are the right ones to keep you on the right track and grow your business.

Writing your nail salon business plan is a big job, but it shouldn’t feel like a chore. In fact, it’s the best way to show your love and enthusiasm for your business- this is your chance to outline your goals and think about how you’ll make them a reality.

How to write a great business plan https://ieeexplore.ieee.org/iel3/46/14446/00660335.pdf

The successful business plan: secrets & strategies https://books.google.com/books?hl=en&lr=&id=hp

How to write a business plan https://books.google.com/books?hl=en&lr=&id=jFFCGKTjQ4MC&oi=fnd&pg=PR5&dq=business+plan&ots=5lkUASJ0Fg&sig=xnE0G_SfvfLXhAbuuKOpG67UIqo

About the author Bartek Kulasza

Bartek Kulasza creates informative content that focuses on efficient business management. He covers salon software, marketing and sales, budgeting and reporting, salon design and equipment, inventory management, growing customer base, helping businesses optimize operations, enhancing customer experience, and increasing profitability.

• Nail Salons
• How to Write a Nail Salon Business Plan

Sample Nail Salon Business Plan

Writing a business plan is a crucial step in starting a nail salon. Not only does it provide structure and guidance for the future, but it also helps to create funding opportunities and attract potential investors. For aspiring nail salon business owners, having access to a sample nail salon business plan can be especially helpful in providing direction and gaining insight into how to draft their own nail salon business plan.

Download our Ultimate Nail Salon Business Plan Template

Having a thorough business plan in place is critical for any successful nail salon venture. It will serve as the foundation for your operations, setting out the goals and objectives that will help guide your decisions and actions. A well-written business plan can give you clarity on realistic financial projections and help you secure financing from lenders or investors. A nail salon business plan example can be a great resource to draw upon when creating your own plan, making sure that all the key components are included in your document. The nail salon business plan sample below will give you an idea of what one should look like. It is not as comprehensive and successful in raising capital for your nail salon as Growthink’s Ultimate Nail Salon Business Plan Template , but it can help you write a nail salon business plan of your own.

Nail Salon Business Plan Example – PolishPerfection Studio

Table of contents, executive summary, company overview, industry analysis, customer analysis, competitive analysis, marketing plan, operations plan, management team, financial plan.

PolishPerfection Studio is poised to redefine the nail salon experience in Long Beach, CA, by introducing a unique blend of luxury, comfort, and top-notch service. Our venture is not just about manicures and pedicures; it’s about creating an oasis for relaxation and beauty that our clients can look forward to visiting. Located in the heart of Long Beach, our studio aims to cater to the needs of individuals seeking premium nail care services in a serene and sophisticated setting. By focusing on exceptional customer service, unparalleled craftsmanship, and a welcoming atmosphere, we aspire to become the go-to destination for nail care enthusiasts in the region.

Our journey to success is anchored on meticulous planning and a clear vision. Key accomplishments include securing a prime spot in Long Beach that promises high visibility and foot traffic, ensuring all regulatory requirements are met, and fostering a team of skilled technicians who share our commitment to quality and customer satisfaction. With these foundational elements in place, we’re confident in our ability to launch with a bang, captivate our target market, and quickly build a loyal customer base. Our focus on operational efficiency and a robust marketing strategy further solidifies our path to achieving and surpassing our initial revenue goal of $15,000 per month.

The nail salon industry is experiencing a renaissance, driven by rising consumer demand for specialized and premium beauty services. This resurgence is fueled by increasing disposable incomes, a growing emphasis on self-care, and the popularity of social media platforms where beauty trends are rapidly disseminated and embraced. In Long Beach, CA, the market for nail services is particularly vibrant, offering significant opportunities for salons that can differentiate themselves through exceptional service quality, unique customer experiences, and innovative service offerings. PolishPerfection Studio is strategically positioned to capitalize on these industry trends and meet the evolving needs of today’s discerning consumers.

Our target customers are individuals who place a premium on quality, experience, and luxury in their beauty routines. They are predominantly women aged 20-45, who are active on social media and keen on keeping up with the latest beauty trends. These customers value personalized services and are willing to pay a premium for a superior salon experience that offers relaxation and pampering in a comfortable, upscale setting. By understanding the preferences and expectations of this demographic, PolishPerfection Studio aims to tailor its services and marketing efforts to meet and exceed the desires of this customer segment.

Top Competitors:

Glamour Nails: A well-established salon known for its wide range of services and competitive pricing. Luxe Lounge: Offers a luxurious salon experience with high-end services.

Competitive Advantages: PolishPerfection Studio stands out through our commitment to quality and the unique customer experience we offer. Our meticulously trained staff, the serene ambiance of our studio, and our use of high-quality products ensure that each visit is memorable. Furthermore, our strategic location and innovative marketing strategies position us to attract and retain a loyal clientele.

PolishPerfection Studio will offer a comprehensive range of nail services, from basic manicures and pedicures to advanced nail art and treatments, all delivered with exceptional care and premium products. Our pricing strategy is designed to reflect the high quality of our services while remaining competitive within the Long Beach market. To promote our studio, we will implement a multi-faceted marketing strategy that includes a strong social media presence, partnerships with local businesses, and engaging local advertising. Special launch promotions and ongoing loyalty programs will further enhance our visibility and attract a steady stream of customers.

Our operations plan is focused on ensuring a seamless and superior service experience for every client. Key processes include efficient appointment scheduling through an online booking system, meticulous inventory management, and a comprehensive training program for all staff to uphold our high standards of service. Achieving operational efficiency will be critical, with milestones including the successful launch of our salon, the development of a loyal customer base, and reaching our revenue goal of $15,000 per month. These steps are designed to optimize our operations, reduce costs, and ensure the highest level of customer satisfaction.

The leadership at PolishPerfection Studio is comprised of seasoned professionals with extensive experience in the beauty industry and business management. Our team’s expertise spans salon operations, customer service, marketing, and financial management, ensuring a solid foundation for the studio’s success. This diverse skill set, combined with a shared vision for redefining the nail salon experience, positions us to effectively lead PolishPerfection Studio towards achieving its business goals.

Welcome to PolishPerfection Studio, the newest Nail Salon to grace the vibrant city of Long Beach, CA. As a fresh face in the local beauty scene, we pride ourselves on being a high-quality nail salon unlike any other in the area. Our mission is simple: to provide unparalleled nail care services that leave our customers feeling pampered, beautiful, and thoroughly satisfied. At PolishPerfection Studio, our array of services is meticulously designed to cater to all your nail care needs. From classic manicures and soothing pedicures to elaborate nail extensions and artistic nail art, our skilled technicians are adept at transforming your nails into a masterpiece. We also offer comprehensive nail maintenance services to ensure your nails remain in pristine condition long after you leave our salon. Our commitment to excellence and attention to detail in every service we provide sets us apart from the competition, making us the go-to destination for nail care in Long Beach, CA. Located in the heart of Long Beach, CA, PolishPerfection Studio is perfectly positioned to serve the local community and visitors alike. Our salon is designed to be a sanctuary where customers can unwind and indulge in a bit of self-care. With a serene environment and state-of-the-art facilities, we ensure every visit is a memorable experience. Our confidence in the success of PolishPerfection Studio is rooted in several key factors. Firstly, our founder brings invaluable experience from running a successful nail salon, ensuring we have the expertise to thrive in this industry. Additionally, our commitment to offering superior nail services sets us apart from our competitors, making us the preferred choice for discerning customers in Long Beach, CA. Since our establishment on January 5, 2024, as a Sole Proprietorship, we have hit several milestones that underscore our dedication to building a distinguished brand. Our accomplishments include the creation of a unique and recognizable logo, the development of our company name that resonates with our mission, and securing a prime location that is accessible and welcoming to our customers. These achievements are just the beginning for PolishPerfection Studio as we strive to redefine nail care in Long Beach, CA.  

The Nail Salon industry in the United States is a thriving market, with a significant size and promising growth. According to recent data, the market size of the Nail Salon industry in the US is estimated to be around $8.5 billion. This showcases the demand and popularity of nail care services among consumers across the country.

Looking ahead, the Nail Salon industry is expected to experience steady growth in the coming years. Market research projects a compound annual growth rate (CAGR) of 3.5% for the industry from 2021 to 2026. This anticipated growth is driven by factors such as increasing disposable income, rising consumer preference for nail care services, and a growing focus on self-care and wellness.

PolishPerfection Studio, a new Nail Salon serving customers in Long Beach, CA, is well-positioned to benefit from the positive trends in the Nail Salon industry. With a strong emphasis on providing high-quality nail care services and a focus on customer satisfaction, PolishPerfection Studio is poised to tap into the growing demand for nail care services in the local market. As more consumers seek professional nail treatments and pampering experiences, PolishPerfection Studio can capitalize on this trend and establish a loyal customer base in the region.

Below is a description of our target customers and their core needs.

Target Customers

PolishPerfection Studio will target local residents seeking high-quality nail services. This customer segment is comprised of individuals who prioritize self-care and are likely to seek regular appointments to maintain their nail aesthetics. The salon will tailor its services to meet the diverse needs of this group, ensuring a broad appeal within the local community.

Additionally, the salon will also focus on attracting professionals within the area. Given its location in Long Beach, a hub for various businesses, PolishPerfection Studio will offer services that cater to the busy schedules of working professionals. Express services and flexible scheduling options will be key strategies to accommodate this demographic’s needs.

Finally, PolishPerfection Studio will extend its services to special occasion groups, such as bridal parties and prom attendees. This segment is looking for exceptional service and attention to detail for their special events. The salon will provide customized group packages, making it an attractive choice for those looking to celebrate significant milestones with a touch of pampering.

Customer Needs

PolishPerfection Studio caters to individuals seeking high-quality nail salon services, fulfilling the desire for exceptional care and beauty treatments. Customers can expect a range of premium services, from classic manicures and pedicures to the latest trends in nail art, all delivered with meticulous attention to detail. This emphasis on quality ensures that each visit not only meets but exceeds their beauty expectations.

Understanding the busy schedules of our clientele, PolishPerfection Studio offers convenient scheduling options, including online bookings and flexible hours. This ensures that even the most time-pressed customers can find a moment for themselves, without compromising on the quality of service received. Furthermore, the studio’s serene and welcoming environment provides a much-needed retreat from the hustle and bustle of daily life, allowing clients to relax and unwind while receiving their treatments.

In addition to beauty services, PolishPerfection Studio places a strong emphasis on hygiene and customer safety, a need that has become increasingly important to consumers. By implementing rigorous sanitation practices and using high-quality, safe materials, we provide peace of mind to our clients. They can enjoy their nail care experience knowing that their health and well-being are prioritized, making their visit not just an aesthetic enhancement but a responsible choice for personal care.

PolishPerfection Studio’s competitors include the following companies:

Ana’s Hair & Nail offers a dual service approach by providing both hair and nail services to its customers. This salon caters to clients looking for a comprehensive beauty experience, offering manicures, pedicures, haircuts, coloring, and styling. Prices vary based on the service but are positioned to attract mid to high-end customers looking for quality and convenience. Ana’s Hair & Nail operates in a strategic location that is accessible and appealing to a diverse clientele. The salon’s key strength lies in its ability to provide a one-stop solution for beauty services, which enhances customer convenience and satisfaction. However, its broad focus on both hair and nail services may dilute its specialization in nail care, potentially impacting the perceived expertise in this area.

Redondo 7 Nails specializes in nail services, offering a wide range of treatments including manicures, pedicures, nail extensions, and nail art. The salon is known for its affordable pricing strategy, making it accessible to a broader customer base. Redondo 7 Nails operates in a highly visible and trafficked area, ensuring a steady flow of potential customers. The salon’s strength lies in its ability to offer quality nail services at competitive prices, which attracts price-sensitive customers. However, the focus on affordability may impact the perceived value of the services, and the salon faces the challenge of maintaining high-quality standards while controlling costs.

Nails BB positions itself as a premium nail salon, offering high-end nail services and products. The salon provides an extensive menu of nail services, including the latest trends and techniques in nail care and design. Prices are on the higher end, targeting customers willing to pay a premium for exclusive services and a luxurious salon experience. Nails BB operates in an upscale neighborhood, catering to a clientele that values luxury and exclusivity. The salon’s main strength is its focus on providing a high-quality, luxurious customer experience, which helps in building a loyal customer base. However, its premium pricing strategy may limit its accessibility to a broader audience, confining its market reach to a niche segment.

Competitive Advantages

At PolishPerfection Studio, our primary competitive advantage lies in the superior quality of our nail services. We take pride in offering an unparalleled experience that sets us apart from the competition. Our team of experienced and highly skilled nail technicians are dedicated to providing each client with personalized attention, ensuring that every visit meets our high standards of perfection. We stay ahead of industry trends and continuously update our services and products to offer the latest in nail fashion and technology. This commitment to excellence means our clients can always expect to receive the best nail care and design available.

Additionally, our studio emphasizes customer satisfaction and comfort, creating a welcoming and relaxing environment for all who visit. We understand the importance of a great salon experience – it’s not just about the services received but also about enjoying the time spent in our salon. Our meticulous attention to detail extends beyond just our nail services; it encompasses the entire customer journey, from the moment they book an appointment to the follow-up care advice we provide. This holistic approach to customer service, combined with our superior nail services, positions PolishPerfection Studio as a leader in the Long Beach nail salon industry.

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products and Services

At PolishPerfection Studio, customers can indulge in a variety of nail care services designed to enhance the beauty and health of their nails. The studio prides itself on offering top-notch services in a comfortable and welcoming environment. With a focus on quality and customer satisfaction, PolishPerfection Studio ensures that each visit leaves clients feeling pampered and polished.

One of the core services offered is manicures. Clients can expect to pay an average price of $25 for a manicure, which includes nail shaping, cuticle care, a soothing hand massage, and a polish application of their choice. This service is perfect for those looking to maintain healthy and neat-looking nails.

Pedicures are another popular service at PolishPerfection Studio. For an average price of $35, clients receive comprehensive foot care, including nail shaping, cuticle treatment, callus removal, a relaxing foot massage, and a polish application. This service is ideal for anyone looking to rejuvenate and beautify their feet.

Nail extensions are available for clients wishing to add length and strength to their natural nails. The average price for nail extensions is $50, which includes the application of high-quality materials to ensure a natural look and feel. Clients can choose from various types of extensions to suit their personal style and preferences.

Nail art offers clients an opportunity to express their individuality through their nails. With prices starting at $5 and varying based on the complexity of the design, clients can opt for anything from subtle accents to elaborate artwork. The skilled technicians at PolishPerfection Studio are adept at creating a wide range of designs using high-quality paints and embellishments.

Lastly, nail maintenance services are crucial for keeping nails in top condition. For an average price of $20, clients can receive services such as polish changes, repairs, and cuticle treatments. This service is perfect for those looking to maintain the appearance and health of their nails between more extensive treatments.

PolishPerfection Studio is dedicated to providing exceptional nail care services at competitive prices. Whether clients are seeking basic maintenance or elaborate nail art, they can find a service that meets their needs and exceeds their expectations.

Promotions Plan

PolishPerfection Studio employs a comprehensive blend of promotional methods to captivate and retain a diverse clientele in its local market. A cornerstone of its strategy revolves around online marketing, leveraging the power and reach of the internet to create a strong brand presence. The studio will utilize social media platforms, including Instagram and Facebook, to showcase its work, share customer testimonials, and announce special promotions or events. This approach will not only attract attention but also foster a community around the brand.

In addition to online marketing, PolishPerfection Studio will engage in local partnerships with businesses and community organizations. Collaborating on events or offering exclusive discounts to members of these groups will enhance its visibility and reputation within the community. Email marketing campaigns will also play a crucial role, sending out newsletters that include beauty tips, new service announcements, and special offers to encourage repeat business and word-of-mouth referrals.

Understanding the importance of first impressions, the studio will invest in high-quality, eye-catching signage and interior design. This will ensure that passersby are drawn into the salon and provide a memorable experience that clients will want to share with their friends and family. Furthermore, loyalty programs will be implemented to reward regular customers, incentivizing them to return and spread the word about their positive experiences.

Finally, PolishPerfection Studio recognizes the value of community involvement and will participate in local events and charities. This not only contributes to a positive brand image but also demonstrates a commitment to the community’s well-being. Through these varied and strategic promotional efforts, PolishPerfection Studio expects to establish itself as a premier destination for nail services in Long Beach, CA, attracting a loyal customer base and achieving sustainable growth.

Our Operations Plan details:

• The key day-to-day processes that our business performs to serve our customers
• The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of PolishPerfection Studio, there are several key day-to-day operational processes that we will perform.

• Appointment Management: Efficiently schedule, confirm, and manage customer appointments using a reliable digital system to minimize wait times and maximize service capacity.
• Customer Service: Provide excellent customer service by attentively listening to clients’ needs, offering personalized recommendations, and ensuring a comfortable and welcoming environment.
• Inventory Management: Regularly check and replenish nail care supplies, tools, and products to ensure all necessary items are in stock and in good condition for use.
• Quality Control: Maintain high standards of hygiene and cleanliness throughout the salon, including sterilizing tools before each use and ensuring workstations are clean and organized.
• Financial Management: Accurately conduct daily financial transactions, manage billing, and keep track of revenues and expenses to ensure profitability.
• Staff Management: Schedule staff efficiently to cover all operational hours, provide ongoing training and support, and foster a positive and collaborative work environment.
• Marketing and Promotion: Execute daily social media updates and promotional activities to engage existing customers and attract new ones.
• Feedback Gathering: Actively seek and evaluate customer feedback to identify areas for improvement and to adapt services to meet customer expectations better.
• Health and Safety Compliance: Ensure compliance with all local health and safety regulations, including proper waste disposal, ventilation, and personnel safety practices.
• Continuous Improvement: Regularly review and update operational processes for efficiency and effectiveness, incorporating new trends and technologies in the nail care industry.

PolishPerfection Studio expects to complete the following milestones in the coming months in order to ensure its success:

• Secure a Prime Location : Identify and acquire a suitable location in Long Beach, CA, that is easily accessible to our target market and offers good visibility and foot traffic.
• Obtain Necessary Permits and Licenses : Ensure compliance with local, state, and federal regulations by securing all necessary permits and licenses required to legally operate a nail salon in Long Beach, CA.
• Build-Out and Decorate the Salon : Complete the interior design and outfitting of PolishPerfection Studio to create a welcoming and stylish environment that aligns with our brand and meets the needs of our clients.
• Hire and Train Staff : Recruit skilled nail technicians and support staff who align with our brand’s values and standards. Implement a comprehensive training program to ensure high-quality services and customer satisfaction.
• Launch Our Nail Salon : Officially open PolishPerfection Studio with a launch event or promotional campaign to generate buzz and attract initial customers to the salon.
• Develop a Robust Marketing Strategy : Implement a multi-channel marketing strategy that includes social media, local advertising, and partnerships with local businesses to increase brand awareness and attract customers.
• Implement an Efficient Booking System : Adopt an online booking system that allows clients to easily schedule appointments, helping to optimize salon operations and improve the customer experience.
• Achieve Operational Efficiency : Streamline salon operations to reduce costs and improve service quality, focusing on inventory management, appointment scheduling, and customer service processes.
• Build a Loyal Customer Base : Implement customer loyalty programs and solicit feedback to retain customers and encourage word-of-mouth referrals, which are critical for long-term success.
• Get to $15,000/Month in Revenue : Reach the milestone of generating $15,000 in monthly revenue, which will indicate a strong market demand for our services and contribute to the financial stability and growth potential of PolishPerfection Studio.

PolishPerfection Studio management team, which includes the following members, has the experience and expertise to successfully execute on our business plan:

Leah Martin, President

Leah Martin brings to PolishPerfection Studio a robust background in the beauty industry, particularly in managing nail salons. Her previous venture, a successful nail salon, showcases her adeptness at creating appealing service environments and her ability to manage operations smoothly. Leah’s hands-on experience in salon management equips her with the necessary skills to guide PolishPerfection Studio towards achieving its strategic goals. Her leadership is anticipated to drive the studio to not only meet but exceed customer expectations, ensuring long-term success and sustainability in a competitive market.

To reach our growth objectives, PolishPerfection Studio requires initial funding to cover the costs of location setup, licensing, staff recruitment, and initial marketing efforts. This investment will enable us to create the ideal environment for our services, ensure full compliance with all regulations, and effectively introduce our brand to the market. Achieving our revenue goal of $15,000 per month will be a critical milestone, demonstrating the viability of our business model and setting the stage for future expansion.

Financial Statements

Balance sheet.

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Income Statement

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Cash Flow Statement

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Nail Salon Business Plan Example PDF

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Nail Salon Business Plan

Clearly state your nail salon’s concept, success factors, unique selling point(USP), market opportunity, and team expertise, which will be explored in greater detail within the plan.

Don’t forget to highlight your salon products & services offered and financial strategy in this section. Lately, complete this section with a compelling call to action for inviting potential investors or readers.

Drafting an executive summary is often easiest when done last once you have simply gone through and penned all the key sections of your business plan.

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2. Company Overview

Now, it’s time to emphasize the key aspects of your nail salon business that help you turn your idea into something real and concrete.

Provide all the basic information about your salon, including

• Name & concept of your business
• Business structure & legal entity (sole proprietorship, Limited Liability Company (LLC), partnership firm, or some other)
• Prime location & reason for choosing the place

Clearly illustrate your salon owners’ or partners’ names with the ownership shares. And accentuate your passion for personal care salons and commitment to quality services with the mission statement.

Discuss a little bit more about the business history and how your salon operates. Here, don’t forget to answer questions like:

• When did you start your nail salon business?
• What is the purpose and long-term business objective?
• What milestones have you accomplished? It could be the number of customers served, positive reviews, new nail salon openings, etc.

Refer to the below business history for an example:

Also, represent any health and safety regulations or details on licensing requirements for your nail technicians that affect your business.

3. Market and Competitor Analysis

After the business description, let’s move to the market research and competitor analysis section. It is a crucial aspect of your nail salon business plan.

Take some time to go further and conduct a thorough market analysis, as it unveils necessary information about your target audience and the local market.

It helps you understand your position in the market and allows you to anticipate market shifts. Identify emerging nail care industry trends and stay updated on recent practices, styles, and products.

Illustrate your target market demographics, including age, gender, income level, and preferences. Want help creating a buyer persona for your nail salon business?

Utilize Upmetrics AI writing assistant now and write your business plan sections. Follow the given prompt or revise it to make a bunch of buyer persona profiles for your target customers:

Not just that, you can tailor your services and marketing tactics effectively according to target market needs.

Explore the current landscape and understand your competitors better. You can identify direct and indirect competitors of your nail establishment.

Most likely, the other nail salons located near your area will be your direct competitors. Indirect competitors are other supermarkets or retailers from where customers can buy products (nail polish, nail files, etc.).

Collect details about competitors, such as their target market demographics, offered services and products, pricing strategies, strengths, and weaknesses.

If you know other salons’ target customers and marketing plans, it is easier for you to stay ahead in the competitive landscape and establish an exceptional position in the local nail salon industry.

4. Salon Products and Services

After understanding the market trends, provide details about what salon services you’d like to offer. This section encloses a range of nail care services and products your salon will offer, highlighting below:

• Artificial Nails
• Acrylic Overlay
• Nail Gel (with or without UV curing)

Sketch out a comprehensive menu that clearly showcases your expertise, ensuring customers understand the full range of available pampering options. Also, define your pricing plans for nail services.

Ensure that you research local market rates and align your pricing strategy with industry standards. Try to offer tiered packages to cater to various client preferences and budgets.

Not only that, highlight the quality of products to convey a commitment to excellence. Mention the exclusive use of premium, non-toxic, and long-lasting nail care products, from nail polishes to lotions.

Specify any partnerships with eminent brands that resonate with customers seeking an elevated experience. Explain how your services satisfy market needs and stand out from the other nail salons.

Take a reference from the below example drafted using Upmetrics AI, describing products and services for a nail salon business:

Below are Finger Art’s initial service offerings and in-store products sold.

Nail Technicians will be asked to perform the following services:

• Acrylic Nails
• Hand & Foot Massages

Finger Art will feature premium nail products in-store from these well-established brands. It will continue to update its offering in order to provide the newest nail products to its customers.

Some of its featured brands will include:

Furthermore, the waiting area will have television screens and popular publications to make the wait for service more pleasurable. Toys and board games will also be on hand for children, as well as at-request refreshments which we will provide for free during the waiting period.

If applicable, detail any specialty or additional salon services you provide, such as waxing and false eyelash application.

Here, remember that as you expand your salon services, your technicians may need to be specifically certified to serve these new services.

5. Salon Marketing Strategy

Developing a successful marketing strategy is an essential aspect of your nail salon business plan. Define the unique facets of your salon that build a distinct brand identity.

In a nail salon business, it is of utmost importance to have a strong marketing plan and a modern digital approach, using a mix of online and traditional offline channels.

While writing the nail salon marketing plan, keep in mind to outline the below strategies to attract new clients and retain existing ones:

Social Media Platforms

Use social media platforms to present your salon’s essence. Regularly post exquisite snapshots or videos of your nail art designs, salon ambiance, and behind-the-scenes moments.

User-Friendly Website

Assure that your salon has a user-friendly website that provides basic information about your services, pricing, and contact details. Share informative content including blog posts, infographics, or videos.

Collaborations

Collaborate with local businesses or influencers to expand your reach and draw their existing customers. This might do wonders for your business and enhance your salon’s image.

Offline Advertising

Effectively reach your target audience using offline advertising methods like brochures, newspapers, social gatherings, or events. Also, get in touch with the local community through marketing initiatives.

Loyalty Programs & Promotions

Facilitate client retention through loyalty programs that offer rewards for frequent patrons. Create promotions(special discounts or festive packages) to attract new clients and retain existing ones.

6. Nail Salon Management Team

Allowing your readers or investors to know more about your management team will help them have a clear picture of who is running your salon.

So, shed light on your management team structure. Highlight each individual’s specific roles & responsibilities. Also, jot down all the skills, qualifications, and prior experience.

This section is especially important for nail salons as it includes everything about your salon owners and employees. And having skilled nail technicians is integral to the success of your business.

Here is an illustration of a nail salon management team using the #1 business planning software —Upmetrics:

Next, describe the compensation plan or salary structure in this section. This can help key stakeholders to ascertain how much percentage of the revenues is allocated to salaries.

Not only that, you can also define an advisory board by including 2 -3 individuals who act like mentors to your business. They would direct you with strategic guidance and add credibility to your business idea.

7. Operational Plan

Now, it’s time to provide precise information on day-to-day operations, as it is the choreography that ensures every day unfolds smoothly and your clients leave with perfectly polished nails and smiles.

Consider including below essential components in your operational plan:

Staffing requirements

Set the number of nail technicians needed as per your expected client traffic and detail their skills & experience. Mention support staff, such as receptionists or cleaning personnel for a seamless operation.

Briefly outline their responsibilities and discuss ongoing training programs for your staff to keep them updated on the latest nail care methods, trends, and customer services.

Facility management

Highlight the ambiance you want in your salon and clearly state cleaning protocols for maintaining hygiene maintenance practices. Also, describe supplies and inventory management for good stock control.

Apart from that, you can also provide a nail salon layout, showing workstations, waiting areas, and other facilities.

Equipment/Technology

Detail the equipment or technology you plan to implement in your parlor, including executive tools, reception furniture, salon station equipment, nail drying lamps, nail polish racks, online booking systems, or CRM.

Quality measures

Clarify the service standards you wish from your staff for customer interactions, punctuality, and the overall client experience. Also, gather feedback from clients to enhance your nail services.

8. Financial Plan and Forecasts

Currently, you are in the business planning stage, but spending some time putting together the most realistic financial projections is also crucial.

This section will be immensely significant when you start seeking out funding from investors. A well-structured and in-depth financial plan reveals the tentative spending as well as the projected growth for your nail salon.

So, highlight all the vital information investors require for informed, strategic decision-making. They can also help you comprehend how your business can satisfy its financial obligations while keeping a positive cash flow.

To avoid such a situation for your salon, clearly outline projected sales, operating budgets, revenue forecasts, profit margins, and startup costs to buy nail salon equipment & cosmetology establishment license.

Besides these statements, here’s what you should consider while forecasting a nail salon financial plan:

Income statement

An income statement is commonly known as a profit and loss statement, or P&L, showing the ability of your business to generate profits by increasing revenue and reducing costs.

This financial statement summarizes your business’s revenues, costs, and expenses over a specific period. Here is an example of a projected income statement for a nail salon using Upmetrics:

Cash flow statement

Right cash flow planning helps you notice how much money you need to start a nail salon or grow an existing business and ensure that you never run out of money.

Don’t forget to maintain a cash flow statement even for certain months before earning profits.

Balance sheet

The balance sheet shows the financial future of your business. It classifies all your financial data into three parts: assets, liabilities, and equity.

Typically, a balance sheet is prepared once a year. Create a prospective balance sheet at the end of your first year using your profit and loss spreadsheet and cash flow statement.

You can also include a break-even analysis that indicates the exact point at which your salon will be able to cover all of its expenses and start earning profits.

However, calculating all the financial statements from scratch can be challenging, but it’s easier than ever with Upmetrics’ robust financial forecasting tool .

All you need to do is provide the information you have, and let the tool evaluate financial projections, and create visual reports for you. No manual data entry, recalling Excel formulas, or preparing graphs—nothing.

Well, having a practical financial plan in your hand not only helps you present your business’s fiscal health but also accentuates its long-term viability.

Key Considerations for Creating a Nail Salon Business Plan

Creating an effective nail salon business plan requires a thorough understanding of the target customer’s needs.

To ensure your business plan lays the foundation for a nail salon rather than just a mere checklist, ask yourself whether you’re incorporating the following key considerations for business development:

Service offerings

Understand diverse target customer preferences and include a wide range of nail services. Try to offer unique or specialized services that set you apart from other nail salons.

Pricing strategy

Conduct a proper market analysis to determine the average cost of nail services in your area. Set a competitive pricing strategy that covers your expenses, and assures profitability.

Training and Expertise

In the nail care industry, recognize the importance of quality services and invest in ongoing staff training. Make sure that your team is aware of new trends, techniques, and exceptional customer service skills.

Digital Presence

Implement a strong online presence to satisfy the expectations of digitally savvy customers. Enhance your salon’s visibility by developing a professional website, effective search engine optimization (SEO), and active social media.

Salon ambiance

Prioritize the salon atmosphere, considering factors like décor, cleanliness, and stellar customer service. Develop an inviting and comforting environment that helps you attract and retain customers.

Health and Safety Measures

Ensure you comply with health and safety protocols to meet industry standards and regulations. Give paramount importance to cleanliness and client well-being.

Download Your Free Nail Salon Business Plan PDF

Are you ready to start writing a nail salon’s business plan? And want to get help with your business plan? Well, here you go; download our free nail salon business plan pdf now.

This expertly crafted template has been designed with nail salon businesses in mind. With a step-by-step guide and example, this template assists you in developing your own plan.

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Finally! With the help of our free sample business plan template, you know how to write a nail salon business plan. So, you are one step closer to starting or expanding your business confidently- pretty thrilling, right?

But you know what else is exciting? Your business planning process can be even smoother than this. Yes, you heard it right; it’s possible with the help of Upmetrics AI-powered assistant .

So, take a sigh of relief as we will take care of your business plan, and focus only on your business operations!

Check out our other beauty salon & fitness business plan templates .

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Frequently asked questions, how often should i update my nail salon business plan.

Regular updates to your business plan are necessary to reflect transitions in the market and industry trends. Consider reviewing and revising your plan annually or more often if there are significant changes in your business structure, services, or market conditions.

What are some resources for nail salon business owners?

Here are some of our resources that help nail salon owners on their business journey:

• Investor pitch template
• Online business calculators
• Free marketing plan template

What are the legal considerations to include in a nail salon business plan?

There are several legal requirements that you need to include in your nail salon business plan:

• Business license and permits
• Health and Safety Compliance
• Employment Laws
• Insurance coverage
• The legal structure of your business

Are there any examples of nail salon business plans I can reference?

You can find templates and guidelines online to craft your nail salon business plan effectively. Consider reputable sources like Upmetrics, which offers sample business plan templates to help you create a comprehensive and professional business plan tailored to your salon.

About the Author

Vinay Kevadiya

Vinay Kevadiya is the founder and CEO of Upmetrics, the #1 business planning software. His ultimate goal with Upmetrics is to revolutionize how entrepreneurs create, manage, and execute their business plans. He enjoys sharing his insights on business planning and other relevant topics through his articles and blog posts. Read more

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How to Start a Profitable Nail Salon Business [11 Steps]

By Nick Cotter Updated Feb 02, 2024

Business Steps:

1. perform market analysis., 2. draft a nail salon business plan., 3. develop a nail salon brand., 4. formalize your business registration., 5. acquire necessary licenses and permits for nail salon., 6. open a business bank account and secure funding as needed., 7. set pricing for nail salon services., 8. acquire nail salon equipment and supplies., 9. obtain business insurance for nail salon, if required., 10. begin marketing your nail salon services., 11. expand your nail salon business..

Before establishing a nail salon, it’s crucial to gain a comprehensive understanding of the market. Performing a market analysis will help you identify your target customers, scope out competition, and understand the prevailing trends, which are key factors for tailoring your services to meet the market demand. Here's how to go about it:

• Analyze local demographics to determine the potential client base for your nail salon, focusing on age, income levels, and beauty spending habits.
• Investigate local competitors by visiting their salons, studying their service offerings, pricing, customer reviews, and marketing strategies.
• Examine industry trends, such as popular nail treatments, eco-friendly products, and technological advancements in nail care, to ensure your salon remains current and competitive.
• Assess the location viability by looking at factors such as foot traffic, accessibility, proximity to complementary businesses, and parking availability.
• Identify suppliers and analyze their product range, quality, costs, and delivery options to ensure you can offer a diverse range of nail care options.
• Consider economic and regulatory factors that could affect your business, including licensing requirements, health regulations, and local business taxes.

Are nail salon businesses profitable?

It depends on many factors such as the location, pricing structure, services offered, and marketing strategies. According to the Professional Beauty Association, the average net profit of a nail salon business is around 10%.

Creating a comprehensive business plan is crucial for the success of your nail salon. This plan will serve as a roadmap outlining your business goals, strategies, and how you plan to achieve them. It will also be an essential tool for securing financing. Here's what you should include in your nail salon business plan:

• Executive Summary: Provide a brief overview of your nail salon, its mission statement, and the services you will offer.
• Company Description: Describe your business structure, location, and the nail care industry context.
• Market Analysis: Research and present data on your target market, customer demographics, and competition.
• Organization and Management: Outline your business's organizational structure and introduce your management team.
• Services: Detail the services you plan to offer and any unique selling points or specialties.
• Marketing Plan: Describe your strategies for attracting and retaining customers, including pricing, promotions, and advertising.
• Operational Plan: Explain the day-to-day operations, including your salon's hours, equipment, and staff requirements.
• Financial Plan: Provide projected financial statements, including revenue forecasts, expenses, and profit and loss projections.
• Funding Request: If you are seeking financing, specify the amount needed and how it will be used.
• Appendix: Include any additional supporting documents, such as resumes, permits, or lease agreements.

How does a nail salon business make money?

A nail salon business typically generates revenue by providing services to paying customers such as manicures, pedicures, acrylics, and other types of nail care. An example of a target audience for this business may be young professional men and women who are looking for a luxury experience that goes beyond basic nail care. Additionally, the salon may be able to attract additional customers during certain times of the year, such as prom season or holiday periods when people are willing to pay a premium for pampering services. Finally, a nail salon business may also generate revenue from product sales, such as nail polish and other cosmetics accessories.

Creating a distinctive nail salon brand is crucial as it differentiates your business from competitors and establishes a memorable identity in the minds of your customers. Your brand should resonate with your target audience, reflect the quality of your services, and communicate the unique experience your salon offers. Here are some key steps to help you develop a compelling nail salon brand:

• Define Your Brand's Personality: Choose a brand personality that aligns with your target market and business values. This could range from luxurious and sophisticated to fun and trendy.
• Select a Memorable Name and Logo: Choose a name that is easy to remember and a logo that visually represents your brand's personality. Ensure they are unique and stand out in the industry.
• Choose Your Color Scheme: Pick colors that not only complement your salon's interior design but also evoke the emotions and moods associated with your brand identity.
• Craft a Catchy Tagline: Develop a concise and catchy tagline that encapsulates the essence of your brand and can be used in marketing materials.
• Consistency Across All Platforms: Ensure that your brand's visual and verbal elements are consistent across your website, social media, and in-salon branding to build recognition and trust.

How to come up with a name for your nail salon business?

When coming up with a name for your nail salon business, it is important to consider the overall image and theme of your salon. Consider words that evoke feelings and emotions that correspond to the services and environment you offer your customers. Additionally, you may want to reference the area in which your salon is located. Utilizing a combination of these considerations, create a name that will help capture the essence of your business and the services you offer. Lastly, once you have decided on a few potential names for your business, search them online to ensure it is available for use. This can help ensure that your business stands out from others in the industry.

Before you can open the doors to your nail salon, it's essential to formalize your business registration to ensure legal compliance and protect your brand. This step involves several key actions that vary depending on your location and business structure. Here's what you generally need to do:

• Choose a business structure (e.g., sole proprietorship, partnership, LLC, corporation) that aligns with your business needs and provides the appropriate level of liability protection and tax benefits.
• Register your business name with your local or state government, ensuring it is unique and not already in use. If you plan to operate under a name different from your legal business name, you may need to file a 'Doing Business As' (DBA) name.
• Obtain an Employer Identification Number (EIN) from the IRS for tax purposes, which is required for most business types except for some sole proprietorships without employees.
• Apply for the necessary business licenses and permits specific to nail salons in your area, which may include a cosmetology license, a health and safety permit, and a general business license.
• Register for state and local taxes to ensure you can legally operate and are set up to pay sales, payroll, and other business taxes as required.

Resources to help get you started:

Explore vital resources for mobile nail salon entrepreneurs to gain insights on market trends, operational excellence, and strategic growth directions:

• NAILS Magazine: Offers in-depth articles, trend alerts, and business advice specifically for nail professionals. Visit website .
• Small Business Administration (SBA) Guide: Provides comprehensive guidance on starting a mobile salon, including licensing and legal considerations. Visit website .
• BeautyTech.com: Hosts forums and articles for beauty professionals, focusing on technology and innovation within the industry. Visit website .
• Modern Salon: Offers articles, webinars, and marketing tips tailored to salon professionals looking to expand their businesses. Visit website .
• The Mobile Manicurist Business Guide: A comprehensive e-book covering topics from startup advice to client retention strategies for mobile nail businesses. No direct link provided.

Starting a nail salon involves not only having the right skills and equipment, but also ensuring that you comply with the legal requirements of your area. Acquiring the necessary licenses and permits is crucial to operate legally and avoid any potential fines or business interruptions. Here are the steps you should take:

• Research Local Regulations: Check with your city or county government to understand the specific licenses and permits required for a nail salon in your area.
• State Cosmetology License: Obtain a cosmetology or nail technician license from the state board of cosmetology. This usually requires completing a certain number of training hours and passing an exam.
• Business License: Apply for a general business license through your city or county's business license division.
• Salon License: Many places require a separate salon license that ensures your establishment meets health and safety standards.
• Building Permits: If you're constructing a new space or altering an existing one, you might need a building permit from your local building department.
• Fire Department Permit: Some localities require a permit from the fire department, confirming that your salon meets fire safety codes.
• Specialty Permits: Investigate if there are additional permits needed for things like signage, selling retail products, or serving alcohol.

What licenses and permits are needed to run a nail salon business?

To run a nail salon business, you will need a business license from your local government, as well as any local permits that are required in order to operate. You may also need a Cosmetology license or similar certification in order to hire staff and allow them to perform services. Depending on where you are located, you may need additional permits or licenses in order to provide specific services such as manicures and pedicures. Make sure to check with your local government to determine what is needed for your area.

Opening a business bank account and securing funding are crucial steps in setting up the financial foundation for your nail salon business. These steps not only help in managing your finances effectively but also play a vital role in establishing your business's credibility with vendors and customers. Here's a brief guide on how to navigate these processes:

• Choose the right bank: Research and select a bank that offers business accounts with benefits that align with your needs, such as low fees, easy access to funds, and good customer service.
• Prepare the necessary documents: Gather all required paperwork, which may include your business license, EIN, ownership agreements, and personal identification, to open your business bank account.
• Understand the account features: Familiarize yourself with the features of your business bank account like transaction limits, online banking options, and additional services.
• Explore funding options: Consider various funding sources such as personal savings, small business loans, investors, or crowdfunding to get the capital you need to start and grow your nail salon.
• Develop a solid business plan: A well-thought-out business plan can increase your chances of securing funding by demonstrating the viability and financial projections of your nail salon.
• Maintain good credit: Ensure you have a good personal and business credit score, as this can impact your ability to secure loans and favorable terms.

Determining the right pricing for your nail salon services is crucial for attracting customers while ensuring profitability. It's important to find a balance that reflects the quality of your services, covers your costs, and remains competitive. Here are some tips to help you set your pricing:

• Research local market rates: Look at what nearby salons are charging for similar services to get an idea of the going rates in your area.
• Calculate your costs: Consider the cost of supplies, labor, overhead, and desired profit margin to determine the minimum price you need to charge for each service.
• Consider your target clientele: Think about the spending habits of your potential customers and how much they are willing to pay for the quality and experience you offer.
• Offer tiered pricing: Create different service levels (e.g., basic, premium, luxury) to cater to various customer preferences and budgets.
• Factor in expertise and experience: If you or your staff have specialized training or certifications, you may be able to command higher prices.
• Adjust prices as needed: Be prepared to adjust your pricing based on customer feedback, changing costs, and other market dynamics.

What does it cost to start a nail salon business?

Initiating a nail salon business can involve substantial financial commitment, the scale of which is significantly influenced by factors such as geographical location, market dynamics, and operational expenses, among others. Nonetheless, our extensive research and hands-on experience have revealed an estimated starting cost of approximately $10500 for launching such an business. Please note, not all of these costs may be necessary to start up your nail salon business.

When starting a nail salon, acquiring the right equipment and supplies is crucial for delivering quality services and ensuring customer satisfaction. This step involves selecting items that are durable, meet industry standards, and reflect the style of your salon. Below is a guide to help you in this process:

• Manicure Stations: Invest in comfortable, functional manicure tables with ample storage for tools and products.
• Pedicure Chairs: Choose pedicure chairs with built-in foot baths and features that ensure client comfort and hygiene.
• Nail Polish Racks: Display a wide variety of colors and finishes with an organized rack that's accessible to both technicians and clients.
• Sterilization Equipment: Prioritize safety with autoclaves or UV sterilizers to clean tools between uses.
• Nail Tools and Supplies: Stock up on clippers, files, buffers, and other essential tools, as well as a range of nail polishes, gels, and acrylics.
• Salon Furniture: Ensure client comfort with quality waiting area seating, reception desks, and retail displays for additional products.
• Health and Safety Supplies: Maintain a stock of gloves, masks, and disinfectants to adhere to health regulations and protect both staff and customers.

List of software, tools and supplies needed to start a nail salon business:

• Manicure Table - $150-$500
• Upholstered Pedicure Chairs - $200-$900
• Nail Dryers & UV Lights - $50-100
• Manicure Bowl & Towel Warmer - $100-150
• Disinfecting Cabinet and/or Sanitizer Dispensers - $50-300
• Manicure Implements & Tools - $15-$50 per set
• Polishes, Gels, Acrylics and Nail Art Supplies - $20-$30 per bottle/jar
• Cash Register or Point-of-Sale System -$200-$800+
• Accounting and/or Salon Management Software - Prices vary by vendor ($30-$200+ monthly)
• Employee Uniforms & Aprons -$10-$50 each

Protecting your nail salon business with the right insurance is a crucial step in safeguarding your investment, your employees, and your customers. Appropriate coverage will not only give you peace of mind but also demonstrate your professionalism and commitment to responsible business ownership. Here are some key points to consider when obtaining business insurance for your nail salon:

• Assess the different types of insurance available, such as general liability insurance, professional liability insurance, property insurance, and workers' compensation insurance, to determine what coverage is necessary for your salon.
• Consult with a licensed insurance agent who specializes in small businesses or specifically in beauty salons to get expert advice tailored to your unique needs.
• Compare quotes and policies from multiple insurance providers to ensure you get the best coverage at a competitive price.
• Consider any legal requirements or regulations in your area that may mandate specific types of insurance for your nail salon business.
• Review and update your insurance coverage regularly as your business grows and your needs change to ensure continuous protection.

Now that your nail salon is set up and ready to welcome clients, it's time to spread the word and attract customers. Effective marketing is crucial to ensure that people know about your salon and the exceptional services you offer. Here are some strategies to kickstart your marketing efforts:

• Develop a strong brand identity that includes a memorable logo, a catchy name, and a cohesive color scheme that reflects the ambiance of your salon.
• Create a professional website that showcases your services, prices, special offers, and high-quality images of your nail art and salon interior.
• Utilize social media platforms like Instagram, Facebook, and Pinterest to engage with potential clients, share your work, and run targeted ads.
• Offer introductory discounts or bundle deals to new customers to encourage them to try your services.
• Partner with local businesses and community events to increase visibility and network with potential clients.
• Encourage satisfied customers to write reviews and refer friends by implementing a referral program with incentives.
• Invest in search engine optimization (SEO) to improve your salon's online visibility and attract clients who are searching for nail services in your area.

As your nail salon begins to flourish, it's time to think about taking the next steps to expand your business. Growth is crucial for long-term success, and there are several strategies you can employ to ensure your salon's expansion is both sustainable and profitable. Here are some tips to guide you through the process of growing your nail salon:

• Open New Locations: Research potential areas for expansion and consider demographics to ensure there's a demand for your services.
• Franchising: Develop a franchising model to allow others to open salons under your brand, helping to spread your business's reach.
• Enhance Service Offerings: Introduce new treatments, premium options, or package deals to attract a wider client base and increase revenue.
• Invest in Marketing: Boost your online presence, engage in social media advertising, and consider loyalty programs to retain customers and attract new ones.
• Train and Hire More Staff: Ensure you have enough skilled professionals to handle increased demand without compromising on quality.
• Partner with Businesses: Create partnerships with local businesses to offer joint promotions, expanding your reach within the community.
• Utilize Technology: Adopt the latest salon management software for efficient bookings and operations, and consider selling products online.

How to Open a Salon in 2023 (Checklist & PDF)

Are you planning on opening a salon?

That’s awesome!

What will it be? A hair salon, nail salon, barbershop, or maybe a full-service beauty salon or spa?

I’m so happy that you landed on this article.

This is going to be an important read for you.

If you’re looking for a checklist on how to start a salon business, you’re exactly where you need to be.

Despite the inflation in 2023, the salon industry is on a rise.  People are spending more and more on beauty and it’s never been a better time to start a salon than now.

But let’s talk straight here.

Many salon businesses still fail.

And the main reason salon startups fail is not because of lack of money or poor services.

It’s because of poor planning.

This is why this article is so important to you.

In fact, this is why TheSalonBusiness.com, and all the resource I publish here, even exists.

Today, you’ll get a complete “opening a salon checklist” with all requirements for opening a salon.

If you’re on a tight budget, I’ll even show you how to open a salon with no money.

It’s quite a long article. But probably the best investment of time you can make today.

Pin it to your Pinterest board or bookmark the page so that you can come back to it later.

Are you ready to realize your dream?

Let’s go through how to start a salon business.

↓ Pin it for Later ↓

Hear how My Erlandsson Started her Salon Business and Opened her Two Hair Salons

We’ll soon dive into the opening a salon checklist, but if you want to hear the full story of what the experience of going through this is like, watch the video below where I’m interviewing My about how she went from idea to building two thriving hair salons.

How to Open a Salon?

There are 29 actions I strongly recommend you take when opening a hair or beauty salon. Below table is an opening a salon checklist you can follow to ensure you cover all you need to get done. I will go into each one in detail in this article.

These actions are relevant independently on if you’re planning to start a hair salon, nail salon, barbershop, tanning salon, beauty salon or spa.

Before we dive into each item on the opening a salon checklist, I just wanted to tackle the question I often get: How much does it cost to open a salon and can I open a salon with no money? 

Get Your Mind Ready to Start a Salon Business

You’re embarking on an exciting journey.

But it will not always be fun and easy. Opening a salon comes with responsibility and hard work. And it will be challenging at times. 

This is why the first part of the opening a salon checklist is focused on what you can do to prepare yourself. 

1. Build Your Salon Business Knowledge & Experience

Maybe you’re currently employed in a salon. Or you’re still in school.

Independently on where you are, your focus needs to be on learning the art of running a salon business now.

Obsess about learning.

The more you learn, the more you earn, when it comes to running your own business.

Getting a Cosmetology or Beautician’s degree is just the start. In fact, most schools don’t cover the business side of things as well as they should. That’s in fact why I created this blog in the first place. 

And the beauty is that there’s so many places where you can learn today. Just the fact that you’re reading this post right now tells me that I don’t really need to convince you about that 🙂

You’ll need a mix of both practical experience and theoretical knowledge.

Gain Practical Salon Business Experience

Getting some practical experience before you start your own salon can save you a lot of expensive mistakes later.

So if you’re not working in a salon already, get a part time job after school (or wherever you spend your days). Get out there. Listen to what people ask for. Get a feel for how the salon business works.

You can learn tons from just being in a salon and looking at what’s happening in the salon. And now that you know you’ll be starting a salon yourself, you’ll observe the world through a difference lens and see things other people not planning to start a salon will see.

Learn the World of Business

There’s blogs, YouTube, podcasts etc. you can subscribe to for free. Well, I don’t really need to tell you that since you’re reading this now :).

I publish a ton of free blog posts, videos, and courses to support you.

Here’s a few resources I recommend you start with:

• Download my PDF guide to building a thriving salon business
• Sign-up for any upcoming live trainings
• Subscribe to my YouTube channel

That’s probably enough for you to start with 🙂

2. Get a Salon Mentor

You’re not the first one to start a salon.

Many people have gone through the same journey. So why not learn from them?

A mentor is someone you can meet on a regular basis to discuss the challenges and ideas for your new business. Someone who have the experience to guide you and give you perspective on what you’re going through.

I would never have been where I am today without my mentors and I strongly recommend that you look in your network if you know someone with the right experience that you can reach out to.  

3. Articulate a Vision for Your Beauty Business 

You cannot build a house without having first a clear vision and drawing of what that house should look like.

I’m sure you’ll agree with me that if you start building a house without a vision and plan, you’ll end up with a strange and random structure that probably never will be finished.

The same goes for your salon business.

All things are created twice; First mentally; then physically. The key to creativity is to begin with the end in mind, with a vision and a blue print of the desired result. Stephen R. Covey

You need to have a clear and vivid picture of what your salon will look like to be able to get at least close to it. Try to really envision what it will be like when you’ve opened the doors of your new salon. 

What type of clients will you meet in your salon?

What will the salon interior look like?

Will you have staff working for you? If so, what will they be like?

You don’t need to get rational here. Don’t start writing bullet point lists of everything you’ll have. Instead, picture yourself visually in your salon. Try to feel now what feeling you’ll have when you’re there. 

This might sound fluffy but it is proven that having a clear and vivid picture of what your future looks like significantly increases your chances that this is how your salon will end up.

4. Decide the Type of Beauty Business to Start

I’m sure you already have an idea about if you want to start a hair salon, nail salon, barbershop, beauty salon, spa or something else.

But there’s many different types of salons you can start. 

Salon Business Types

These are some of the common types of salon models that you should consider when starting your salon business and there’s also variations to each model that you’ll discover.

Try to get clear on which model that resonates best with your budget, risk acceptance, and desire for freedom.  

5. Define who your Ideal Salon Client Is

Starting your own salon business means you’re the boss – right?

Well, yes and no..

In fact, it’s more as if you just got a new boss..

You might know her, she’s called your client 🙂

So who do you want as your boss?

Your salon exists to serve your clients. If you serve your clients well, you’ll also be rewarded. But all people do not want the same thing. Some have limited budget, some value going to a know salon name, some want a pampering experience, and some have limited time and want a fast service.

This is why it’s important to, already now, decide on who your ideal client is. This way you can design everything about your new salon in a way that speaks to her. 

Because you cannot be attractive to everyone.

When you speak to everyone, you speak to no one Meredith Hill

Get as clear as you possibly can about who your ideal salon client is. Picture her in front of you.

I want you to see her.

She can be a person you already know or a fictive character that you just make up. It doesn’t matter. What matters is that you have a vivid picture of who she, what she likes, and what problems she has. The persona is someone you should have in your head as you make the thousands of big and small decicions about your business over the coming months and year. 

There’s a few questions you can ask yourself as you define who your ideal salon client is.

Who do you want in your Salon?

Maybe the most important one. You’re going to spend a lot of time with your client, so it better be someone who you actually want in your salon or it will be difficult to serve her well in the long run.

How Big is the Market?

It’s good to get detailed in the definition of your ideal client. The more specific you are, the more she will feel like your salon is exactly for her. But, at the same time, you need to make sure there’s actually a sufficient amount of people in the area that fit with the description of your ideal salon client or you may be niching down your salon too much.

You’ll learn more about how to define your salon’s target market as you create your salon business plan .

How Profitable can you Make the Target Salon Client?

You can make most salon clients profitable. However, your choice of salon client will influence your salon’s business model . For example, you can go after the cost-conscious client with low prices and make that profitable. However, your operations will need to follow. Meaning, shorter appointments, basic services, and less attractive salon location potentially. This is why you need to have the overall salon vision in mind when choosing the client to go after.

Does she have a Problem you can Solve?

Finally, you should think about how you deliver value to the target client. And you do that by solving her problems. 

Understand what her problem is and how you can solve it. Your solution will often be part of the salon services you offer but it can also be how you offer them. For example via attractive prices, a rich experience, or convenience.

6. Study Your Competition

Competition is a good thing.

You shouldn’t be scared just because you see other beauty salons in the area.

The opposite actually.

I would get more suspicious if there weren’t any other salons in the area as this may be a signal that there’s no need for one. 

The fact that there’s competition proves there’s a market.

But you should stay close to the competition, understand what they are doing, and what’s working and not working for them. This way you can avoid making expensive mistakes yourself. In fact, coming in later to a market gives you an advantage. You have fresh eyes while they are, in many cases, locked into how to do things which makes it more difficult for them to be innovative and come with new thinking. This is what you will do and that will give you an edge over them.

But how should you study your competition? 

Do a Google Search

One of the most common ways that people will find your salon is via search. Having your salon showing up at the top of the search result page will be crucial for your success. So you should check out who’s currently owning that space in your area and study that salon.

Have a Coffee Outside the Salon Near You

Just spending a few hours looking at what their clientele looks like, how they meet their clients, and what they offer them can give you a lot of insight into the positioning of their salon and what clients they serve.

Follow them on Social Media

Like with search, social media is an important marketing channel for salons . You want to see how they use it and if they have an engaged following. Following them will also give you more insight into what they are doing in the salon and any salon promotions they are currently running.

Browse Other Salon’s Websites

You must go over the websites of all salons in your area. Here you can make note of salon services offered and their pricing . Note all this information down in a spreadsheet or document as you’ll need it when you’re designing your salon offer . 

But you shouldn’t only look at salons in your area. In the end, you want to be different from them. Spend some time also going over other salons’ websites and make notes about their salon branding, marketing, price list, and offer. To help you with this, I’ve pulled together a long list of nail salon websites, hair salon websites, and beauty salon websites here . 

Keep your friends close, but your enemies closer. Mario Puzo

Create your Blue Ocean

The competing salons in your area will influence how big share of the market you can get. This is something we’ll go into in more depth as we start writing your salon business plan .

However, the size of the market is not definite. You can make the market bigger. When you know what competition is up to, you can focus on how you can be different to them. And how you can add additional revenue streams to your salon that they don’t have. 

You can create a Blue Ocean to compete in.

The concept of Blue Ocean Strategy was coined by W. Chan Kim & Renée Mauborgne in their book with the same name . In the book, they make the distinction between a red ocean and a blue ocean where the red ocean is where traditional business compete for market shares. While businesses with a blue ocean strategy go and increase the size of the market by being different from the other.

I’d recommend you to look at competition with that lens.Think about how you can make the market bigger vs. just eating share from your competitors. 

Plan and Setup Your Salon Business

It’s time to build the platform you’ll launch your salon business on. In the coming steps, you’ll be creating your business plan and complete all the requirements when opening a salon.

7. Start Drafting Your Salon Business Plan

Opening a salon is a big project.

And the journey to getting there can seem overwhelming in the beginning. Where do I start and what do I do next?

You need a plan.

And I suggest you start drafting one already now. It doesn’t need to be perfect from start. But it will help you ask the right questions when you move forward with your salon business setup.

Let’s cover an overview of the key components of your business plan.

What is a Salon Business Plan?

A salon business plan is a summary of how your salon business will function and clarifies why it will be successful. It provides a roadmap with goals and milestones to lead your salon to success.

Why do You Need a Salon Business Plan?

The primary reason you need a salon business plan is for you to get in control of your beauty business and to enable the right decisions up front.

A well laid out plan gives you a clear path to follow as you set out while it also helps spot weaknesses in your salon business early. You also need a salon business plan to communicate with others.

If you need to raise money, the bank or investor will want to see your salon business plan before issuing any funds.

Tracking your Progress

Any plan you build is useless unless you’re able to measure and track how you’re living up to the plan. To enable this, you need to get a salon software with strong reporting capabilities that allow you to understand the numbers.

The tool I use and recommend is Mangomint . Not only because of all the powerful reporting features (as shown in the video below), but because it’s simply a pleasure for you, your team, and your clients to use.

What Should a Salon Business Plan Include?

To learn more about all the parts you need when creating your salon business plan, I’ve put together a step-by-step salon business plan guide here .

8. Define Your Salon Start-up Budget

One of the biggest worries for new salon owners is money.

You likely have bills to pay mouths to feed. And it’s hard to predict exactly how much your salon business will generate when.

But you can mitigate this stress through proper budget planning. 

How to Create a Salon Budget

The easiest way to plan out your salon expenses is to create an expense forecast in Live Plan. This allows you to automate the whole process.

If you’re good in Microsoft Excel, you can use that as well of course. 

What’s most important is that you get a realistic budget in place that you can update and maintain as you move forward and learn about what the actual costs are.

But what you you include in your salon expense list? Let’s go over what the common costs are. 

Salon Start-up Costs List

Common  costs when starting a salon  are:

• Rent deposit
• Buying out previous salon owner
• Leasehold improvements
• Salon equipment
• Initial supplies and inventory
• Certifications and licenses 
• Salon insurance
• Salon launch marketing

Your expense forecast should also include the going costs your salon will have. 

Monthly Salon Expenses List

The biggest monthly expenses a salon have are:

• Rent and utility bills
• Product purchases
• Education 

I’ve also put together a salon cost guide that I recommend you go through which covers the topic in more depth. This guide will help you identify the costs you need to include as well as give you some assumptions that you can work with. 

Access the article here: How much does it cost to start a salon?

9. Find a way to Finance your Salon

If you’ve completed the previous step, you should now have an idea of much money you’ll need to start your salon business.

Hopefully you have some money saved for you new venture. But chances are you’ll need more money than that to set your salon venture off to a successful start.

There are of course ways you can get additional funding for your salon start-up. I have summarized the options you have here. Needless to say, you need to use caution and conservative business assumptions when you’re raising capital from other sources than your own. This comes with additional risk which you need to be conscious about.

1. Get an Overview of the Money You Already Have

The best is if you can fund part of your salon using money you already have. Consider what you have on your savings account, if your have any stocks you can sell, if you own a property you can draw credit from, or if you have things you can sell like jewellery or cars.

2. Let Family and Friends Invest in Your Salon

You may have people around you who believe in your venture and are ready to support you. The benefit of this is of course that it eliminates credit approvals and bank fees. However, you want to make sure that you’re not putting your relationships at risk. Thus, I would really only consider accepting friends and family support if you are confident you can return the payment.

3. Use Credit Cards for Short Term Financial Help

Credit cards are commonly used when starting up a business to get short term funds for investments. This can be a great help for your cash flow but you of course need to be certain that you’re able to pay back after the short payment period.

Interest rates for credit cards after the payment period can be high so if you’re not using it safely you can end up in a bad place that you want to avoid.

4. Get a Bank Business Loans for your Salon

There are providers that specialize in small business loans. A popular place to turn for loans is Fundera. They compare different loan providers for you so that you can find the best solution for you.

It can be difficult to get a regular loan from providers if you’re just starting out and don’t have and proven business performance to show. This is where SBA financing comes in.

5. SBA Financing for Salons

If you’re not able to get a regular bank loan you may still be able to get an SBA secured loan. What this means is that the U.S. Small Business Administration guarantees the loan for you. This reduces the risk for the lender and in turn the cost of the Loan.

To find out who offers SBA secured loan, you can compare SBA loan options at Fundera. You should be prepared for that the application process for these loans to be long even if the cost of the loans are typically lower than traditional bank loans. 

So you should apply for your SBA loan as soon as you know you need one.

Financing Summary

It’s not as easy to get good financing when you’re starting a new salon business as when you have a well-established salon and just need additional funds to grow.

You can always check what loans you can get at Fundera. They also have a proven track record of being able to find solutions to new business where the traditional banks have said no.

Even if you can get a loan, you still want to make sure you do not take too high risk yourself. You want to be confident in your ability to pay it back. What will help you get that confidence is a good salon business plan . This is also something that bank will want to see to give you a loan.

10. Decide on your Salon’s Legal Business Structure

You’re making good progress!

You’re starting to get a log of the foundations in place to launch your new salon business. So it’s soon time to officialize your new business!

But before you do, you need to decide what legal structure your business should be.

What Legal Business Structure Should a Beauty Salon Be?

Salon owners can choose from five possible legal structures when starting a salon business: Sole Proprietorship, Partnership, Limited Liability Company (LLC), S Corporation, or C Corporation but an LLC is probably your best option. 

The choice of business structure affects how much taxes you’ll pay, your liability, how much administrative work you need to do as well as your ability to get loans and raise money.  

An LLC business setup protects you from personal liability. It’s only the money that you put into your business that you have at risk. This is the main reason you should consider an LLC vs. a Sole Proprietorship. 

LLCs are also flexible. They don’t require shareholder meetings, a board of director and other formalities that a corporation does.  On top, there’s also more flexibility when it comes to taxation. 

However, the right legal structure could be different for you. There are services like Zen Business that can help you here.

11. Come up with a Good Salon Name

You have reach the exciting (or daunting in some cases) part of your opening a salon checklist.

It’s time to come up with a name for your salon.

There are four questions I recommend you as yourself as you start brainstorming on good salon names for your business.  

A) Does the Salon Name Reflect You and Your Salon?

Your salon’s name should be unique and distinct to you. In order to land on the right name, take 2 minutes to think about how you’d like your salon to be perceived (e.g. classy, creative, or cool) as well as what it is that makes your salon unique. This can be the specific services you offer or the story about why your hair salon exists in the first place.

B) Does the Name Make it Intuitive that it is e.g. a Hair Salon?

You will be using your salon’s name in all your future  salon marketing activities . And in many cases, you only have a split second to communicate who you are.

This is why it’s vital that people immediately understand what type of business you run or you’ll lose their attention. So if you’re using a more cryptic but cool name, you might want to add “Salon”, “Hair”, or “Nails” to the name so that people understand what you’re about.

C) Can you Find an Available Website Domain Name?

Soon after you’ve locked on your salon name, you’ll need to  create your salon website  and business email addresses. To do that, you need a domain name (e.g. examplesalon.com).

As all businesses are increasingly moving online and the cost of a domain name is low, the number of available domain names are becoming fewer. This is why it’s good to do a check already now to see if the name you want is available or you might want to adapt your name.

The easiest way of doing this is by using Namecheap. They allow you to search for names and generate more ideas. If it’s busy, you can try with appending your “hair”, “salon”, or your city to the name. When you find something good, you can grab it at a low price with Namecheap to ensure no one else takes it.

D) What will the Name Look Like as a Hair Salon Logo?

Your hair salon name not only needs to sound good. It needs to look good.

You don’t necessarily need to finalize your logo at this stage but it’s a good idea to at least test what it could look like when you turn it into a logo. As you do this exercise you might realize that certain letters would be better than others which could influence your final hair salon name.

It’s really easy to do this test with Canva. Canva is a free design tool that most entrepreneurs use to design things for their businesses. They also offer a free 30 day trial of their paid plan which gives you access to great logo assets. Thus, I’d suggest you get on the free trial to generate your logo ideas (which you can complete in less than the trial period).

E) Brain Storm Name Ideas

As I get a lot of questions about name ideas, I’ve put together this enormous salon naming guide. It’s a PDF that contains thousands of name ideas while walking you through a process to help ensure you decide on the right name for your business.

Download the salon naming guide PDF here .

12. Register your Salon Business

It’s time to get your business registered with the state.

How you should register your business is determined by the business structure and location. But you’ll likely need to get a tax ID first as well as required licenses and permits for your salon .

This is not difficult but to make life easy for you, you can use a service like Zen Business to set up the business for you.

You just need to select the desired business structure and fill out a simple questionnaire.

This will save you time that you instead can invest into getting your new salon up and running. 

13. Obtain Required Salon Licences and Permits

There’s a few licenses and permits you’ll need when you open a salon. 

We should be thankful that this is the case as it ensure professional knowledge and service quality which protects salon clients. It also keeps unserious players away from our industry. 

Let’s go over what the common ones are.

What Licenses do I Need to Open a Salon? 

The licenses and permits you need to open a salon are:

• State Cosmetology or Beautician’s License
• Salon Retail Seller Permit
• Salon Business Operation License
• Federal Employer Identification Number (EIN)
• Certificate of Occupancy

On top of the above, you’re (in most states) also required to have a salon insurance . I’ll cover what salon insurance you need later on in this guide.  

To learn more about the licenses you’ll need when opening a salon as well as how much you should expect your salon licenses to cost, you can read my complete guide on licences for beauty salons here . 

Build out your Salon Location

Your physical Salon is at the heart of your business. In the coming step, we’ll go through how you find and set up your salon facility.

14. Find a Good Salon Location

Location, location, location.

These are the three most important things for a salon or spa business.

But is the salon location as important as it used to be?

If your salon has a strong presence on social media , you’ll not be as dependent on street traffic as in the past.

Your salon gets visibility and attract clients online instead. This is why I thought the quote from Jeff Bezos was fitting here.

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology. Jeff Bezos

But even if you build a strong online presence, the location of your salon remain important. 

Where you’re located says a lot about you.

And it needs to be convenient for your target client to get to you.

Salon’s based in an area with a high amount of people walking or driving by also need to invest less in marketing their salon . They get that for free thanks to the location. 

But picking the right salon location comes down to much more than street traffic and the convenience for clients to get there.

In fact, in my guide to choosing a salon location , I include a checklist with 21 things that you must consider before signing your lease agreement.

15. Protect Yourself, Your Employees and Your Salon with the Right Salon Insurance

Running a salon comes with risk.

Things will go wrong.

A client could slip and break an ankle. You could accidentally give the wrong advice to a client that causes them injury. One of your staff could get injured. Or you could spill out chemicals during a mobile salon home visit.

These are just some examples of things you’re liable for as a salon owner. And just some reasons why you need to ensure you have the right insurance policies in place for your salon.

It’s natural to look for savings opportunities when starting a salon, but don’t let your insurance be one of them. This could cost you a lot down the line. Some insurances are also required in most states.

Below are common insurances you’ll need even if it can differ depending on the salon type.

You can combine some policies to help you save money. I explain more about that in my guide to salon insurance that you can read here . 

16. Design Your Salon Layout

First impression.

This is the most important thing when people walk into your salon. The experience people have when they arrive is what will set the standard of what type of salon you are and if your salon is right for them.

Your salon is also the workplace for you and your staff. And it’s not laid out in a way that is practical, you’ll soon go crazy.

So when you create your salon layout, you need to balance the appearance with the practicality.

How exactly to layout your salon will, of course, differ depending on your salon dimensions. You can learn more about the recommended common salon room dimensions in my other article .

I have put together a list of salon decor and design ideas that you can check out for inspiration. For more salon design and decor ideas, I think Pinterest is the best platform for free inspiration. I try to pin nice ideas that I come across on my Pinterest board here .

Your salon lighting also plays a massive role in your salon’s appearance. Check out my article about salon lighting design to learn about lighting fixtures and options for salons.

Below are some specific salon design ideas to have in mind as you layout your salon.

Small Salon Design Ideas

It’s natural that your first salon will be smaller which means optimizing the space will be crucial to you. Here’s some small salon design ideas: 

• Make the most of salon daylight. A brighter salon feels more spacious.
• Use a mirrored wall as this creates a perception of larger space.
• Consider to island styling stations vs. against the wall to create more space

Read my article on small salon design ideas for more inspiration here.

Salon Reception Area Design & Layout

The salon reception and retail area should be the first thing clients see as they walk into the salon. 

You want to keep your reception tidy and clean. This is a working space for making bookings, answering phone, and in many case other administrative tasks. But you need to be careful that it doesn’t end up looking messy with paper a stationary lying around.

Don’t hide your retail behind the reception desk. Your client need to be able to pick up products during check out without the receptionist having to give it to them. You can also make room for promotional display and impulse purchase products at the check out. 

The reception waiting area is a good place to promote your services and products. Make sure your retail is visible from the waiting area and have your salon service menu available to people as they wait.

As a rule of thumb, the amount of chairs you need in your waiting area is about half of the number of styling stations you have. Let’s say you have eight styling stations, in that case it should be sufficient with four chairs.

Get more inspiration for salon reception designs here .

Styling Station Area Layout

This is where your clients will spend the most time. Privacy is important here. Your clients need to feel comfortable. It can be tempting to add in more styling stations to grow revenue but you need to consider the space for your clients and also staff working around the chair.

Allow at least 40 inches between salon chairs to avoid that clients sit on each other. And ensure there’s sufficient working space around stations and behind the chair.

Make sure you have good styling station lighting so that your staff can work effectively and the result on the client looks as good as possible.

Get more ideas for styling station designs here .  

Salon Backwash Area Design

The backwash area is not just a place to wash hair. It’s a place where you provide a client experience. It’s also one of your best opportunities to upsell your client on care treatments and talk about the products you’re using to increase sales of retail.

Try to separate out backwash area from the busy salon space. This should be a calm and relaxing area. Allow for 32 inches left to right for each shampoo station and 36 inches behind the station for the stylist.

As a rule of thumb, you need a shampoo station for every three styling stations. That is, if you’re a large salon with 15 styling stations, you should be ok with 3 shampoo stations.

17. Order the Salon Equipment and Tools you Need

Salon equipment is a big expense when you’re just starting a new salon. So you want to get this right. The best place to find salon equipment, at good price, is on the web. 

Most salon equipment manufacturers are now present on Amazon. And this is also where I’ve found the best prices for salon equipment and accessories. 

Equipment Needed for Hair Salons

Some of the large equipment you need as you start out your salon are:

• Salon chairs
• Styling station
• Back wash unit

These will be your bigger expense items. But on top, there’s a number of other things you’ll need like cutting shears, combs & brushes, styling tools, carts, and service accessories. 

To help you build a check list of the things you’ll need, I’ve put together a complete list of recommended hair salon equipment here .  

This list includes cost estimates for each items to help you build a budget. I’ve also included recommendations for the best equipment as well as low cost alternatives if you’re just starting out.

Check out my recommended equipment for hair salons

Create Your Salon Brand and Offer

You should now have your salon location and all the requirements to open a salon in place. Awesome!

But what should you offer in the salon? What’s your salon’s value proposition?

This is what we’ll work on next.

18. Create a Salon Logo

Your logo is a core asset of your brand.

You’ll use it everywhere: social media, website, business cards, and more.. 

So you want to get it right. 

There’s two ways that you can go about creating your logo. Either you hire a salon marketing agency to do it for you or you do it yourself.

Using a salon marketing agency will cost you a bit more but ensures you get a perfect result. However, you don’t actually need to be a Photoshop guru today to create a professional logo. 

You can use Canva to generate a logo for you in just a few minutes using their online service.

For logo inspiration you can check out my list of salon logo design ideas . In the video below, I’m also walking you through some good principles to consider when designing your logo.

19. Design the Visual Identity of your Salon

Your salon brand is much more than just your logo.

Several visual components make up the look and feel of your brand.

• The colors you use
• The look and feel of images
• The font(s) you use
• The way you write and talk

How you put this together is crucial for your brand. You need to do it in a way that resonates with the target client. If you know your target salon client is old men, you probably would not use bright pink colors and pop music in your salon. You’d probably go for a more traditional, dark color, approach. 

Your salon software should allow you to customize the booking experience and client interactions to fit your brand colors.

Below is an example using Mangomint for online booking where you can see how big the difference is when you customize the booking experience to your brand.

You need to be consistent here.

The colors you choose should be reflected in your salon decor, your social media , and your website .

People should feel that they are in contact with your salon even if they don’t see your name and logo. The visual identity should be enough.

This is how you build a strong connection with your client. 

This is how you build a brand.

Let me tell you more in the video below.

20. Create a Strategic Salon Service Menu

Your service menu is at the core of any salon business.

In fact, what you list on your menu and how you use it can make a massive difference to your business.

An issue I see all too often is that salon owners irrationally discount their services. It’s as if they “want to be nice” to their clients and don’t think they can charge full price.

This is one of the biggest issues in our industry.

It comes with several negative consequences. It’s the start of a negative spiral where salon owners aren’t able to pay competitive wages, which in turn leads to high staff turnover, which in the end can lead to burnout of the salon owner.

This needs to end.

And a simple way to deal with it is by being disciplined with your service menu.

Take the time you need to build your menu and set your prices.

If profitability is important to you (which I hope it is), you will price your services differently depending on who delivers the service. You may even offer different prices depending on if the service is booked at peak hours or not.

To be able to support a more sophisticated price list like this, you’ll need intelligent salon software. Below is what it looks like when I’m setting up service in Mangomint .

This platform allows for a lot of flexibility when it comes to pricing and managing your services.

Let’s go through some more principles when building a strategic price list.

Designed with your Target Salon Client in Mind

All your services are there to serve your target client. If you’re not sure what she wants, ask her. She might not know what it is that she wants but as you get to know her better you’ll spot ideas that you can add to further strengthen your offer. 

The Role of Core Services

You’ll have two types of services on your menu. Your core services and your add-on service. 

The core services are your bread and butter. This is the haircut, basic color services or the standard pedicure or manicure. These are the services people would call and book even if they had not seen your menu. 

There’s a natural demand for these services and it’s typically what a first-time client would come in for.

You should avoid discounting these services unless for a special, tactical promotion. But it’s risky. Instead, you should benchmark prices for these services closely with competition in the area. I’m not saying you should have the same price. But if you go higher, you should have a reason why. And the same if you go lower. These are the prices that your client is most aware of when comparing you to other salons. 

For more examples of hair salon core services, check out my separate article with a list of salon services to consider for your hair salon menu .

The Role of Add-on Services

Add-on services are different. As the name suggests, these are additions or upgrades to a client’s visit. It could be a premium version of your core service. Like a balayage color instead of a regular color service. It can also be a care treatment that you add to the appointment.

These are powerful tools to increase the client spend per visit. Some of them will have to be pre-booked, but others can be added on during the visit.

For ideas on add-on hair salon services, check out my salon price list guide here . 

Promoting your Services

There are many ways you can run promotions on your services.

And service promotions can be a very effective tool to drive and grow your business. But you don’t want to do it in a way that undermines your prices. And there’s strategies to enable this. 

To learn more about how you can create salon promotions without undermining your pricing, you can read my salon promotions guide here . 

Keeping your Salon Menu Up-to-Date

Maintaining an up-to-date service menu should be part of your service strategy.

This is how you keep clients for long. You’re their go-to-person for beauty trends and they expect you to bring what’s new to them. By continuously updating your menu you’ll explore new ways of growing your business – you remove what doesn’t work and build on what’s working. 

21. Decide on Your Salon Retail Assortment

Retail sales is a powerful profit driver in your salon revenue model . 

Income from retail is typically split 50/50 between you and the brand where you part adds directly to your profit as the costs associated with retail sales is low. It doesn’t take up extra time from you to sell a product with the service and you only need a small area at your reception with some shelving solution do so. 

But what retail products should you offer?

Let’s go through a few principles to have in mind when designing your salon retail assortment.  

Figure out what your Client Wants

Like with many things in this opening a salon checklist, designing your retail offer start with understanding your target client.

What type of brands is she looking for? What products complement the service offering you’ve designed for her?

By talking to her you’ll get insight into what she’s looking for. Listen and test things out to see what works. 

Don’t Offer Products that Compete

There’s little point having many similar products from different brands. Unless you have a very large retail area and your strategy is to be a one-stop-shop for all retail, it should focus on fewer brands that complement each other.

For example, let’s say you’re a hairdresser, then you could have one good base styling brand, one good base care brand, and one electrical styling brand. On top of that, you’d have specialized brands. For example, a haircare brand for hair loss, or a vegan brand if that’s a feature desired by your client.

Research shows that too many options lead to people not making any choice instead ( Psychology Today ). Your sales of one brand will just cannibalize on the other similar brand so you don’t necessarily make more sales but just need a larger retail area and more brands to be trained with your staff.  

Start with a small core brand offering and then expand. Having fewer brands looks more professional and it’s also easier to upsell a client to a product within the same brand than to recommend products from two different brands.

Working with one product supplier also means you’ll purchase more from them compared to if you were shopping from multiple suppliers. This typically enables you to get more favorable terms with them.

Get the Support Needed to Get your Salon Started

Your new salon is starting to take shape. But you’ll soon realize that you cannot do everything yourself. You’ll need good support systems and partnerships to effectively run your salon business.

In the following section, I’ll cover some of the foundational things you’ll need to get your salon setup.

22. Get a Good Salon Software

The right salon software can be your best friend when starting and running a salon business.

It can drive your business forward through built-in salon marketing features. It gets you in control of your business through the right reporting. It takes care of the mundane tasks you shouldn’t really be wasting your time on – like appointment and inventory management. 

Before you open the doors to your new salon, you need to have a good solution in place. 

Some of the things a Salon Software will help you with are:

• Online Booking
• Client Management
• Automated Text and E-mail Messages
• Inventory Management
• Payroll Management
• Point of Sale Checkout
• Credit Card Payment

I’ve mentioned Mangomint a few times already in this guide. This is the most sophisticated and well designed platform available today.

This thing is beautiful, super intuitive to use for you, your staff, and your clients. It also leverages smart automations that allow you to run your business with much less friction compared to other platforms.

Below is what the Mangomint calendar looks like.

I strongly recommend you give this a try. In fact, it’s free to create an account which you can play around with for 30 days before you need to decide.

Try Mangomint for free here .

If you want to learn how Mangomint compares to other options available, I recommend you go through my list of the best salon software in 2023 .

23. Get a Domain Name and E-Mail Address for your Salon

Few things look as unprofessional as businesses with a Hotmail or Gmail address. Wouldn’t you agree?

When you start your salon you want to make sure you also register a domain name that reflects your business. A domain name is your address on the internet e.g. “yoursalonname.com/.ca/.co.uk”. Registering a domain like that allows you to have it pointing to your website using “www.yoursalonname.com” as well as for your e-mail “ [email protected] ”.

The cost of a domain name is very low. This is why all businesses have them. It also means it can be difficult to find one that is available for your salon. Especially if you want a .com address.

However, given your salon is most likely a local business that only exists in your country, you should register a domain for your specific country. For example, if your salon is based in the UK, you should register a “.co.uk” domain.

Even then it can be difficult to find a name that fits your salon. So you’ll probably need to try a few variations. Let’s say you’re starting a nail salon with the name “Infinity” and you’re based in London UK. You’ll need to try some variations of “Infinity.co.uk”. For example “Inifinitynails.co.uk”, “Inifinitylondon.co.uk”, or “Inifinitynailslondon.co.uk” etc. until you find something that works for you. 

Check what domain names are available using the search bar below.

24. Setup your Salon Website

All salons need a website today.

There’s no getting around that. 

This is the hub of everything you do. This is where all your salon marketing activities points to and this is where clients get to know you before they book their first appointment. 

Your website is often the first impression people have with you.

So you want it to be a good one. 

And it’s critical that the salon software you choose to go with allow you to integrate online booking on your website. Not all salon sofware does this but forces you to link out to a separate website that they control for clients to book.

Not great for the client experience.

Below is how Mangomint solves this. Independently on how you website is designed, the booking widget fades in on top of your website so that people can book, purchase gift cards etc. without leaving your website.

You have a two options when it comes to creating your salon’s website:

You can hire a salon marketing agency to create the website for you or you can do it yourself using a salon website builder .

It’s not difficult to create website today. You don’t need to know any coding to do so. So if you’re on a small budget, this is certainly an option today.

Independently on how you decide to go about this, I recommend you go through one of the lists below to capture some ideas and inspiration for your website.

• Top salon website examples in 2023
• Best barbershop website examples in 2023
• Best spa website examples in 2023

25. Setup your Salon’s Social Media

I’m sure it doesn’t come as a surprise to you that social media is important when you’re opening a new salon.

This is where your clients are and this is how you get your new salon visible in front of them. So you need to start setting up your new salons presence on social media immediately. 

But where should you start? 

I understand this can feel overwhelming at first. And you need to be smart about how you use social media for your salon.

It’s very easy to spend a lot of time posting and interacting with others on social media without it really leading to new clients for you. 

This is why I’ve put together a complete guide to social media for salons here .

This is a good place for you to start when your building out your salon’s social media strategy and setting up your account.

26. Order Salon Business Cards and Branded Material

Now that you’re starting to approach your salon opening, it’s time to order some branded material to use when promoting your salon.

Branded material includes Business cards, salon menu, promotional signs, clothing, etc. All the help bring to life a consistent picture of your new salon brand.

I have compiled a list of salon business card ideas that I recommend you go through for more inspiration.

Scale Your Salon Business

Awesome! Your salon business is setup.

It’s now time to move from being a new salon into a profitable and growing salon business. The final part of this open a salon checklist is focused on accelerating your salon business growth.

27. Build a Salon Marketing Plan to Accelerate Your Business

Now that you have your salon setup, your focus should shift to growing it.

You’ll need more clients through the doors and you need each client to spend more with you.

In fact, the reason I write on this blog is to help salon owners start and grow their business. So you’ve certainly landed in the right place. If you haven’t done so already, I suggest you sign up for one of my free courses that’ll give you more ideas on how you can grow your salon business.

But let’s already now build a plan for how you can grow your salon business.  

How do you Grow a Salon Business?

There are 7 ways you can grow a salon business:

• Grow your salon clientele
• Get your existing clients to visit your salon more frequently
• Sell more services/products per salon visit
• Sell more expensive services/ products during each salon visit
• Reduce your salon operation cost
• Add additional, non-traditional, income streams to your salon business
• Scale up your salon business

You can read my article on how to grow your salon business here . In this article, I break down each driver of salon growth which will help you define how you should measure and track your business to ensure you focus on the right things. 

What Activities can you do to Grow your Salon Business?

Now that you know what you need to focus on an measure to grow your business, what activities should you fill your plan with that will get you there?

Only you can decide what activity is right for you. It all depends on the specific challenges your salon business has. 

To get your started, I’ve curated a list for you with the most effective salon marketing ideas here . I recommend you go over the list and pick a few that you’ll focus on over the coming months.  

28. Hire Salon Staff and Motivate Your Team

You’ll not be able to make your salon successful without a strong team to support you. 

And to scale your business you’ll need to shift your focus to hiring talented staff to grow the business together with you. 

But you cannot only focus on hiring new salon staff. 

You also need to make sure that the team you have in place enjoy their work and perform their best.

Salon staff turnover is a big concern for many salon owners. The cost of hiring and re-training staff is high. 

There’s several strategies you can implement to keep your salon staff motivated .  

In fact, I’ve put together a complete guide for you with 13 ways to motivate salon staff that I strongly recommend you read as you start to grow your team of salon employees. Check out my article  “13 Highly Effective Ways to Motivate Salon Staff”.

29. Review and Adapt your Salon Business Plan

If you’ve followed the opening a salon checklist outlined in this article, you should have a salon business plan in place now. 

But your salon business plan is not a document you create ones and never touch again. 

The opposite.

It’s a living document that you should revise regularly to set new goals for your business and incorporate all the learnings that you’re making on the way.

Because you’ll learn a lot as you open your salon. 

But it’s easy to lose the big picture when you’re busy dealing with the next issue ahead. You need to make sure you find to work on your business and not only in the business.

Take a step back regularly to look at what is working and not. Double down on what’s working and drop the things that didn’t go as expected.

This is an ongoing process.

And this is the art of running a successful salon business. 

Congratulations! 

You made it to the end of this article. Well done!

I told you at the start that reading this through would be the best investment of time you can make today. I hope I delivered on that. If I did, I would be very grateful if you wanted to share this with friends using the social buttons on this page. 

We’ve covered the list of 29 steps to open a salon. 

It was a long list. But starting a salon business is also a long journey.

You’ve taken an important first step on the journey today. But there’s more to come. Let’s stay connect on the way. This website is packed with resources to help you along the way.

I’m really excited for you now. 

All the best on this new and beautiful adventure!

Common Questions & Answers

How to open a salon with no money.

To open a salon with no money you need to create a detailed salon business plan  in which you minimize up front salon equipment investments, are highly prudent about all salon operation costs, and enable smart loans and investments into your business. Below are specific tactics you can implement to enable a salon start without money.

• Build a one year “salon bootstrap plan”: Start with a low cost salon business model  (booth rental, home salon, or mobile salon) that carries minimal cost but allow you to build up capital and experience to open your ideal salon.
• Borrow salon equipment:  Build a plan for what equipment you need to buy when and borrow tools in the beginning until you’ve built some capital. 
• Get a full view on how much you can self-fund:  Identify any savings accounts, real estate, pension accounts, 401k, that you can use as security for a loan. Also turn to friends and family for capitial support. Self funding gives you full control of your business but you also carry all risk so you need to be careful and seek personal financial advice first.
• Get venture capital from investors: Give a share in your salon business to an investor in return for up front capital.
• Apply for an SBA backed loan:  When banks thinks your business is too risky to lend money, the U.S. Small Business Administration you can agree to guarantee your loan. You can compare SBA loans at Lendio. 

I’ll go into more detail on salon financing options in the finance your salon section of this article but these are some of the common ways to get support if you want to start a salon with no money.

How Much Does it Cost to Open a Beauty Salon?

The cost of opening a beauty salon is around $62’000 for a good but basic setup in your own physical location. Nail salon start up cost is typically lower than for hair salons or barber shops. Cost can be significantly higher ($500’000+) but there are also ways you can start your salon business on a much smaller budget ($2’000).

Common salon startup costs are:

• Buy out of current salon
• Leasehold improvement
• Salon marketing
• Legal and consulting fees

For a full break down on salon startup costs , you can read my article here

Did you find this post helpful? Share it with your friends!

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John Hallberg

Beauty marketing expert and content creator at The Salon Business and Mangomint

How to start a nail salon business

Claim your free Nextdoor business page

Claim your business page to get discovered by customers and manage your recommendations

This article was updated on January 31, 2024

The basic guide to starting your own nail salon

The most relaxing errand on your to-do list, your go-to neighborhood nail salon is a hub for self-care, wellness, maybe even a little local gossip now and then. The process of starting a nail salon has a lot in common with opening other small businesses, plus the licensing and trend spotting that comes with working in the beauty industry. If you’re interested in learning how to start a nail salon, this guide takes you through the basic steps without breaking a nail.

Step 1: Outline your vision

A well-polished business plan will help guide you through opening and growing your own nail salon. Start by deciding on your services, whether you’re planning to focus on nails, or including other treatments. Here are some of the most in-demand manicures and pedicures on the market:

• Basic or express manicures and pedicures
• Gel manicures and pedicures
• Acrylic overlays
• Shellac manicures
• Paraffin manicures and pedicures
• Dip manicures 
• Hot stone manicures and pedicures

Choose the services that you’re qualified to perform as well as more niche offerings that may give you competitive advantage. Many nail salons carry their own signature treatments, or tier manicures and pedicures to offer express options for those on their lunch break, and deluxe packages when looking to indulge. If you’re trained and licensed in other treatments, consider expanding services to include:

• Facial and body waxing 
• UV and sunless tanning 
• Eyelash extensions
• Makeup application 
• Facial spa treatments 

Your business plan should also include your brand identity, all of the messaging and visuals that represent your business. Decide on your mission and company values. Work with a graphic designer on a logo and brand colors, and a writer or brand strategist on messaging and a tagline. 

Research your local market and create personas to represent your target clients, whether you’re appealing to a budget-conscious clientele or opening up a luxury spa. Well-defined personas fit for your local audience will help shape and inform marketing and business strategies as well.

Step 2: Make it legal

Before you open your doors to the neighborhood’s nails, you’ll need to make your business official forming one of the following:

• A sole proprietorship
• A partnership 
• A limited liability company 
• A corporation 

Work with a lawyer or accountant who has worked with local businesses in your area to help you decide which is right for you. An accountant will also help you get a head start on financial projections and taxes. 

Chloe Reed , a nail artist at Glam Nailz by Chloe in San Antonio, Texas, registered her business as a limited liability company (LLC). It may cost more than a sole proprietorship, and each state has its own qualifications and regulations, but it may be worth the investment, as an LLC protects you and your assets should the nail salon be sued.

Step 3: Plan your nail salon’s operations and logistics

Plan out all of the specific details that will help your salon operate as smoothly as possible. A good place to start is scheduling. Once your calendar starts filling up, you’ll want to be prepared with an efficient scheduling process in place. Weigh the options of:

• Managing a traditional, pen-and-paper system yourself
• Hiring a receptionist to take care of bookings on your behalf
• Building a website and adding a booking widget to a services or contact page that accepts appointment requests online
• Showcasing your services and availability on a third-party platform through which new and existing clients can schedule appointments

Next, you’ll need an itemized list of all the nail salon equipment you’ll need. Clippers, cuticle oils, and colorful polishes are just the start. Consider other important items, like:

• The salon space itself
• Will you be renting a booth at an already established salon?
• Do you plan to purchase or rent your own salon space?
• Comfortable pedicure chairs with or without a built-in foot bath
• A shelving system to display nail polish options
• Manicure stations complete with chairs, brushes, tools, lighting, and any decor
• Sanitizing gels and sprays or a system to keep nail salon equipment clean 
• UV LED drying lamps 

If you’re expanding your services to include an array of beauty treatments, you’ll need to factor in the other key pieces and supplies that go along with each.

After finalizing your equipment needs, build a budget that keeps a log of your tentative expenses including initial startup costs, business insurance, and monthly expenditures. From there you can build the framework needed to solidify the costs of your services. 

Step 4: Build your online presence 

Once you feel like your nail salon business plan is taking shape, build your online presence. You’ll want to show up when neighbors search for a nearby salon, and when a new client wants to give you a glowing review. Start building your online community with the essentials:

• Launch a user-friendly website yourself or outsource the task to a professional developer. Make sure it’s optimized for desktop and mobile devices and that it paints a picture of who you are, what you offer, and how you can be booked or contacted. 
• Create a free Nextdoor Business Page to turn neighbors into clients. Here you can share your story, services, salon hours, and even engage with neighbors directly through posts and direct messaging. Plus, satisfied clients can sing your praises by leaving a recommendation. They mean big business on Nextdoor, where 72% have been influenced by a business recommendation from a neighbor.

More than 75% of brands have experienced that having an online community boosts brand awareness and establishes credibility. Start yours locally to speak directly with the neighbors closest to your nail salon.

Step 5: Round out your marketing plan

Use your small business marketing plan to connect with members of your local community and turn first-time clients into loyal patrons who help you grow your word-of-mouth business. Here are actionable steps to reaching more clients for your nail salon:

• Build an email list – Offer an in-salon newsletter sign-up or pop-up on your website to collect emails. Having emails means you can get in touch with current or prospective clients directly to share business updates, offer exclusive deals, and show off some of your best work. 
• Set up a loyalty program – Keep clients coming back with a punch card, package deals, or something else that builds loyalty. Vanity Hair Studio , an independent salon based in Portsmouth, NH offers tiered membership packages in which members pay a fixed monthly fee for salon bonuses: complimentary retail items, unlimited blowouts, deep conditioning treatments, and more.

This clever idea could easily be implemented at a nail salon with your own membership packages offering free manicures, retail items, or spa treatments and add-ons. You could also offer a punch card that rewards repeat customers with a free manicure after they’ve come in for a set number of regularly-priced manicures. 

• Spread the word on social media – Extend the reach of your online presence by becoming active on social media channels, like Nextdoor, which unlocks an instant following you don’t have to build up. Instagram, Facebook, and TikTok are other channels that you can use to share videos, photos, and customer-generated content that showcases your best work. You can also use your social media to host giveaways and encourage bookings through a scheduling link on your profile.

Treasured Hands Beauty Salon in Boston, Massachusetts uses their social media to include details on their website and showcase different types of manicures, post salon updates, and re-share client photos from satisfied customers. 

With a free Business Page on Nextdoor, you can upload your best photos and videos right to your page, and share regular updates with free posts to those within 2 miles of your business. When you need to expand or reach more, easy-to-use advertising tools help you target clients in specific ZIP codes up to a 30-mile radius around your salon — no experience necessary. 

Jumpstart your local nail salon success with Nextdoor

When you’re ready to branch out into the world of small business ownership and start your own nail salon, tap into a built-in community that loves supporting local businesses on Nextdoor. 

Make hyperlocal connections, share your story, and announce the grand opening of your neighborhood nail salon all on your Nextdoor Business Page . With more than 53 million business recommendations and 1 in 3 U.S. households here on Nextdoor, see for yourself what the power of local can do for your nail salon business. 

All kinds of businesses use Nextdoor to grow and reach their neighbors.

Skin By Lexie is one of those businesses. When she started out in 2020 she had 50 clients - now she has 900.

Sources: 

Elle. A Very Detailed Guide To Every Type Of Manicure. https://www.elle.com/beauty/a28855339/manicures-types/

Nails. Nine Things All Self-Respecting Nail Techs Should Do. https://www.nailsmag.com/384450/nine-things-all-self-respecting-nail-techs-should-do

Venngage. 80+ Branding Statistics You Should Know For 2020.  https://venngage.com/blog/branding-statistics/

Fivestars. Top 10 Examples of Spa and Salon Loyalty Programs. https://blog.fivestars.com/top-10-examples-spa-salon-loyalty-programs/

Groupon. How to Open a Nail Salon: Equipment Costs and Where to Buy.  https://www.groupon.com/merchant/getting-started/setting-up-shop/how-to-open-a-nail-salon-equipment-and-prices

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How To Write a Salon Business Plan

By Shannon Mulligan

So you’re thinking of opening a salon business—congrats! Gearing up to owning your own business is a huge step.

But if you’ve never owned a salon before or are simply looking to give your existing business a refresh, you’re probably thinking, “Where do I even start?”  Well, the first step is to write a salon business plan.

What is a business plan for a salon?

A salon business plan is a written document that covers your business goals and how you’re going to reach them.

Every business plan looks different. But for a salon, your business plan will likely include details like who your target customer is, where your salon is going to be located , what salon services you’ll offer, and more. 

Why you need a business plan for your salon

As a salon owner, the thought of writing a detailed business plan might immediately put your stomach in knots. But we promise that the time and effort you take to put a business plan together for your salon will pay off in spades.

Here are some reasons why you should have a business plan for your salon.

To prove your salon business is a good—and profitable—idea

As entrepreneurs, we often have a million great ideas.  But a new business is a big commitment and investment.

Your decision to launch a salon is most likely a great one. But a business plan doubles as a gut check to make sure that you have a solid plan in place. This way, you can open your salon doors with confidence knowing that you’re almost guaranteed to be a success.

To help you reach your short and long-term salon goals

What are your business goals? What steps do you need to take to reach them? How long will it take to reach those goals?

A well-written business plan answers these questions and more. It’s essentially a roadmap that answers all and helps outline how you’ll reach your business goals. Then as you open and grow your business, you can look back and make sure you’re on track!

To help you get funding (and other loans)

Banks and investors often want to see a business plan before they provide you with funding. Having a business plan shows that you’ve done your research, have a plan in place, and that you’re less likely to be a risk.

Even if you don’t need a loan or an investment, financial products like credit cards can be hard to come by if you don’t have a business plan.

To determine your revenue and labor costs

Salons often need multiple stylists and administrative staff. Depending on your goals and the size of your salon business, a business plan can help you determine how many employees you need to hire and train to serve your customers.

Without forecasting your labor costs, you can find yourself with too many customers and not enough workers—or vice versa.

Things to consider before you start writing a business plan for your salon

Before you can start writing your business plan, it’s time to do a bit of brainstorming and research. There are some key questions you’ll want to ask yourself before you start putting pen to paper.

• Where will your salon be located?
• What experience do you have that will help you grow your business?
• Are there similar salons in your area?
• Is there something that will make your business stand out from other salons?

Once you’ve spent some time thinking about these factors, it’s time to get writing.

How to write a salon business plan in 7 steps

Here’s a simple step-by-step breakdown of how to write a business plan and the important tidbits you need to know as you get started.

1. Executive summary

The first thing anyone will read in your business plan is the executive summary. Think of it like an elevator pitch. It’s a brief summary that covers all the most important details so the reader wants to learn more about your business.

As a general rule, your executive summary should cover:

• A short overview of your business venture
• Your salon mission or vision
• Your short and long-term business goals
• Highlights around why \ your salon will be successful

2. Company overview and description

This section should be an overview of your company and what makes it unique. Who are you? What do you do? Why do you do it?

Don’t be afraid to dive into your background and the circumstances that led to you wanting to start your salon business. This is your opportunity to tell your story and share what makes you and your business special as an entrepreneur.                                                                                                                     

3. Market analysis

There are almost a million salons in the US—and that only covers hair salons. The thing about salons is that they can be similar and still be successful. But it’s important to understand how your particular salon will stack up. A market analysis looks at all the competing salons in your region—and beyond—to help you understand your positioning in the market. This then influences everything from your pricing strategy, your service offering, or even your location. 

For example, in your market analysis, you might find that you fall into the category of a premium salon, which means you’ll need to target a more affluent market. Or you might find yourself looking in an oversaturated area, so you’ll want to choose a location with less competition.

4. Salon business offerings

Not all salons are alike. For example, your salon may specialize in blowouts. Or you may have a full-service nail salon. 

Before you open, you should have a clear understanding of the services and products that your salon business might offer. Think of this section of your business plan as a menu of services that your potential customers can choose from.

5. Salon operations and management

This is where you’ll talk about the operational side of your business. Some things to think about around salon management might include:

• Will you rent out chairs to stylists or will you hire them as employees? 
• What will your business hours look like?
• How will you schedule salon appointments ?
• What overhead costs will you have?
• What salon management software will you use?

6. Marketing and public relations (PR) strategies

As much as we wish customers would appear out of thin air, for the most part, you need to drum up excitement for your business. That’s marketing. 

In the marketing section of your business plan, you’ll want to Include details such as your brand messaging, how you’ll reach potential customers, and what marketing and PR investments you plan to make.

7. Financial projections

Calculating your financials isn’t the most glamorous part of owning a salon business, but it’s one of the most important.

When writing a business plan, you need to review your short- and long-term financial projections. This is essentially an estimate of how much money you expect to spend and make over the course of the next few years. 

The goal is to show that you’ll have a profitable business. And if not, it allows you to tweak your business strategy so you can create a financial plan that you feel comfortable with.

Free salon business plan template

Need some help getting started? 

We’ve put together a free template that covers all the basics. Use this as a starting point, so you know that your business plan is comprehensive and includes everything you need ahead of opening day.

Download your free salon business plan template here.

Business tools as sharp as your shearing scissors

Once you have a salon business plan, it’s time to make a plan for hiring and managing your employees. Homebase is the all-in-one employee management tool loved by 100,000 + salons and small businesses. 

With Homebase, you can:

• Schedule employees for your salon in just a few clicks.
• Track employee hours and run payroll from one app.
• Stay on top of employee compliance and labor laws with expert HR guidance.

Salon business plan FAQs

Why should you create a business plan for your salon even if you aren’t looking for financing.

A business plan is more than just a document to help you secure financing for your salon business. It can help you organize your business strategy and outline the steps needed to reach your business goals.

What is the best way to create your salon business plan?

The best way to create your salon business plan is by following these steps:

• Write an effective executive summary.
• Create a company overview and description.
• Conduct a thorough market analysis.
• Outline your services and business offerings.
• Decide how you want to manage your salon business.
• Make a plan for marketing your business.
• Put together your financial projections.

You can also use our free salon business plan template to get started.

Remember:  This is not legal advice. If you have questions about your particular situation, please consult a lawyer, CPA, or other appropriate professional advisor or agency.

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Nail Salon Business Plan Sample

OCT.04, 2013

Nail salon business plan for starting your own business

In today’s time, visits to nail salons have become quite frequent. Therefore, having a business in this industry can prove very profitable. If you plan to have a nail salon business, you can start with a minimal set of resources. 

To make it a success, you would need a comprehensive business plan for a nail salon. To learn how to write a business plan for a nail salon, you can take help from this sample. You can also look at a detailed business plan template for gum studio . Glamor Studio offers a wide range of business planning services and hence this business plan is well-suited for your guidance.

Executive Summary

2.1 the business.

Glamor Studio will be a nail salon business owned by Vanessa Abraham. The company will aim to provide beauty services across Atlanta. A wide range of services will be offered, from makeup packages to mani-pedis and much more. Hence, Vanessa will be using a diverse nail salon business model for Glamor Studio.

2.2 Management of Nail Salon

To ensure that all aspects of the business are coherent, you must prepare a unique fitness marketing plan for the services you offer. In your nail salon business plan executive summary, you should evaluate the technical, financial, and human resources you have at your disposal. And then construct a way to utilize and manage these resources in the best way possible.

We are providing an indoor sports complex business plan acquired by Glamor Studio to help you devise a plan for your startup. This can be very useful for your venture as this sample business plan for a nail salon is written in detail and can answer most of your questions regarding the procedure of setting up a business.

2.3 Customers of Nail Salon

Although the primary focus is on the female population, our customer base includes everyone cautious about their skin and beauty. In this nail salon business plan example, potential and recurring customer groups are identified as:

• College students
• Working Professionals

2.4 Business Target

Our target is to become the leading salon in the market, with the most loyal customer base. In addition, we aim to encourage a healthy lifestyle in the community by offering a wide range of services such as nail repairs, UV gel overlays, and nail designs.

You must have a sound nail salon business plans to satisfy business plan experts and keep the venture financially stable .

Our financial targets to meet for the first three years of our launch are demonstrated below:

Company Summary

3.1 company owner.

Vanessa Abraham will be the owner of Glamor Studio. Venessa completed her Bachelor’s in Business Administration from the University of Atlanta in 2015. After graduating, she worked with different fitness clubs as a trainer or a manager. After gaining some experience, Vanessa decided to have a startup of her own.

This business plan template for nail salon will help you out if you are thinking of opening up a nail salon like Vanessa.

3.2 Why the nail salon business is being started

Vanessa noticed that people have started to shift towards healthier lifestyles over time. Considering the potential of the growing health & beauty industry, Vanessa decided to start a nail salon business of her own. Glamor Studio promises to provide its customers with an exclusive experience and an atmosphere that other salons aren’t offering in the business. Here is a sample business plan for a nail salon of Glamor Studio. It will address all your questions regarding how to start your own nail salon.

3.3 How the nail salon business will be started

Step1: Plan Everything

The first step before starting a business is to develop a business plan. To help you create a business plan, we’re providing a nail salon business plan pdf. Venessa decided to offer a wide range of services such as yoga, dance, and providing healthier beauty tips.

Step2: Define the Brand

The next step is to be recognized by defining your business’s services and values. During this time, you will have to develop and brand your policies so that your customers can identify your unique selling point and choose you over your competitors. Finally, you can define and position your brand in the market through various marketing strategies. 

Step3: Establish Your Corporate Office 

Venessa decided to establish Glamor Studio’s corporate office above her salon’s building in Atlanta so that the management is aware of day-to-day operations. 

Step4: Establish a Web Presence

Since digitalization and online marketing are integral to a business’s success, your nail salon must have a web presence. So as Venessa decided to expand her services and thought of opening a dance studio business plan , she also made sure to have a website for Glamor Studio.

Step5: Promote and Market

The last step is to develop and execute a marketing plan to promote your services. Efficient marketing and promotion can help you position your business in the marketplace in a successful manner. This business plan template for a nail salon will guide you on all such aspects.

Before starting a nail salon business plan, you must be clear on what services you want to provide your customers. 

Considering various nail salon business plan examples, a business plan for beauty services such as nail overlays would be different than starting a yoga center business plan . 

Since Vanessa decided to offer a wide range of services, Glamor Studio sample nail salon business plan can help you with your startup planning, regardless of what services you will be offering.

Following are the services that Glamor Studio will offer according to the business plan for nail salon pdf:

• Nail UV Overlays

UV Hard Gel is a mixture applied either on top of a nail extension or directly onto the natural nail bed to strengthen the nail. This service is quite popular amongst Atlanta’s female population, particularly the homemakers who are our target market.

A manicure is a beauty treatment for the hands. Your nails will be cut, filed, and shaped. You will then have your cuticles pushed back and tidied, followed by a hand massage. The final step will be the painting of the nails with a color of your choice.

A pedicure is a treatment for your feet that removes dead skin, softens hard skin, and shapes and treats your toenails .  Think of it as a manicure for the feet!

Nail art is a creative way to paint, decorate, enhance, and embellish nails. It is a type of artwork that can be done on fingernails and toenails, usually after manicures or pedicures.

The costs for setting up a nail salon are similar to that of an indoor trampoline park startup cost . Hence it is not very high and has promising returns. 

If you plan to offer services like those provided by Glamor Studio, this sample will answer all your questions regarding how to write a business plan for a nail salon.

Marketing Analysis of Online Store Business

You must have an in-depth knowledge of your target market before starting up a nail salon. The ideal way of knowing your customers and competitors is to do a market analysis in your business plan. This example of a business plan for a nail salon includes an in-depth market analysis of the previous, existing, and forecasted market trends.

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If you don’t know the components of detailed marketing analysis, you can take help from this free sample business plan for a nail salon.

5.1 Market Trends

As per market research, the average gross revenue of nail salons in the U.S total up to $287,000 with a profit margin of 17%. The nail salon business is quite promising in financial returns, especially if it is opened as a franchise.

5.2 Marketing Segmentation

As per the nail salon business plan template, Glamor Studio will have the following groups of potential customers:

5.2.1 College Students

According to this nail salon business plan sample pdf, college students will be one of the most recurring customers of Glamor Studio. They are expected to visit us for different services before farewells and parties. 

5.2.2 Homemakers

Homemakers are our primary focus at Glamor Studio. UV nail overlayers are the most profitable service in our business, and hence, are the most sought after by homemakers in Atlanta. 

5.2.3 Working professionals

Employees in different sectors of the economy have demanding work schedules, and they barely get time for self-care. Glamor Studio offers personalized packages to such customers to avail of our services as per their timetable and budget.

5.2.4 Teenagers

Teenagers are fascinated by colorful, funky nail arts. Thus, they will also visit the studio.

If you are confused about how to open a nail salon business and are thinking about questions such as what do I need to open a nail salon, you should follow this guide. Start by analyzing the customer groups stated above and see if any of them can be a potential target market for your salon.

5.3 Business Target

• Have a market share of 20% in Atlanta within the first three years of operation
• Expand our services to East Point and Gresham Park
• Increase profit margins by 20% in the second fiscal year
• To achieve and maintain a CSAT score above 91%

5.4 Product Pricing

Our prices are similar to what our competitors offer. However, as a newly established business, our primary focus will be to establish a loyal clientele.

Marketing Strategy

To become prominent amidst huge competition, you need to develop a unique selling point. Moreover, you also need to develop a strong marketing strategy so that more and more people recognize you. 

In this business plan nail salon, we’re providing a well-thought-out marketing strategy for Glamor Studio. You can learn a lot from this nail salon marketing plan.

For marketing nail salon, Glamor Studio will use the strategies mentioned below.

6.1 Competitive Analysis

• We will record customers’ feedback to provide them with an improved experience every time they hire us.
• Through our website, our customers will be able to book their appointments online.
• We will use eco-friendly technology for UV Acrylics.
• Discounts will be offered to new customers, which will help acquire a greater market share.

6.2 Sales Strategy

• We will advertise our services through Google Local ads service and social media.
• We will make our salon visible on Google Maps.
• We will employ SMS marketing techniques for our nail salon.
• Introductory packages and incentives will be provided to new customers

6.3 Sales Monthly

6.4 Sales Yearly

6.5 Sales Forecast

Personnel plan

The success of a nail salon business depends heavily on the efficiency, technological expertise, and time management skills of employees. Vanessa knew the importance of hiring skilled employees. Therefore, she created a list of required employees and selection criteria in her business plan.

7.1 Company Staff

As per this nails salon business plan, Glamor Studio will hire for the positions:

• 1 General Manager
• 1 Receptionist
• 7 Beauticians
• 1 Accountant  
• 4 Fitness trainers
• 1 Technical Assistant

This nail salon business plan pdf promotes internal recruitment and suggests promising rewards & recognition system. Before recruitment for your startup, you may use this business plan template for nail salon as a reference point.

7.2 Average Salary of Employees

Financial plan.

A sole focus on increasing sales does not ensure that your business will become successful and yield profits. If the thought “is opening a nail salon profitable” crosses your mind, you need to understand that to earn profits; it is essential to manage your operations timely and efficiently. To ensure that your business is not going into a loss, you must make an accurate financial plan that calculates the cost to start a nail salon, delineate cash flows, and presents a graphical analysis of profit and loss margins.

If you are worried how much does it cost to build a nail salon, just go through the financial plan that is being provided here. This plan contains all the fiscal details for starting a nail salon business.

8.1 Important Assumptions

8.2 break-even analysis.

8.3 Projected Profit and Loss

8.3.1 profit monthly.

8.3.2 Profit Yearly

8.3.3 Gross Margin Monthly

8.3.4 Gross Margin Yearly

8.4 Projected Cash Flow

8.5 Projected Balance Sheet

8.6 business ratios.

• How much money can you make owning a nail salon?

The amount of money you can earn through a nail salon depends on your nail salon business plan checklist and financial planning.

• Is a nail salon a good business to start?

A nail salon is a very profitable business, as shown by this nail salon business plan sample.

• How much do you need to invest in a nail salon?

The investment varies as per the startup. While you look for how to start a nail salon business plan, create a checklist for resources that are needed to know how much investment you need to start this business.

• What is the startup cost for a nail salon?

The startup cost of the nail salon business varies with the extent of the services provided. To have a rough idea of the cost, you may see the table for startup costs given in this nail salon business plan.

Download Nail Salon Business Plan Sample in pdf

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Small Business Trends

How to start a hair salon business.

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Hair salons brought in more than $46 billion in revenue in 2018. And the market is still growing, making it a perfect opportunity for beauty-focused entrepreneurs . In fact, the industry as a whole is mainly made up of smaller businesses, rather than huge, nationwide competitors.

How to Start a Hair Salon

If you’re interested in starting your own hair salon from the ground up, here are some of the essential steps you’ll need to consider.

Gain Industry Experience

Before breaking into the world of entrepreneurship, it helps to have some level of experience in the industry. You can potentially get started just after attending a well regarded cosmetology school. But it can be beneficial to get your feet wet by working at another salon first.

This can help you see how the business side works on a daily basis. It may also give you valuable industry connections or even a business mentor. If you don’t have a business mentor before jumping into the business world, you might consider hiring a consultant or connecting with industry groups to give you some of those helpful insights and resources.

Create a Business Plan

Before starting any type of business, you need to have a plan in place for how you’re going to earn money, what type of customers you’re trying to attract, how you’ll manage your finances, and day-to-day operations.

There are plenty of resources available to help you make these important decisions that will shape your business. For example the Professional Beauty Association offers their members access to business blueprints that can be customized.

PBA Brand Manager Erin Walter said in an email interview with Small Business Trends, “Each business will vary depending on their format, size, and goals. It’s important to choose the right plans for your individual business needs.”

Evaluate and Choose Salon Service

After you have a solid business plan, it’s time to evaluate and choose the specific services your salon will offer. This is a crucial step that defines what your salon is all about.

Consider offering a range of services such as haircuts, coloring, styling, and perhaps additional beauty treatments like nail services or facials, depending on your expertise and market demand. Your service menu should align with the preferences and expectations of your target customer base.

Also, consider the logistics and feasibility of these services based on your location, space, and resources available. A well-thought-out service menu can set the tone for your salon and help it stand out in the competitive market.

Set Your Budget

When you have an idea of what type of salon you want to start, you’ll need to get set with your finances. Hair salon expenses can vary widely depending on your size and location.

For example, a home based salon may only cost a few thousand dollars, but a large salon in a desirable location may cost hundreds of thousands. If you want to open a salon with no money, you’ll need to obtain some financing to at least cover your supplies.

Determine Your Target Customers

Many of your business decisions will depend on what type of customers you plan on serving. It’s not enough to say that you want a general hair salon. Research the market in your area and consider offering services to an underserved group.

For example, your area may have plenty of options for trendy or upscale customers, but not as many affordable options for those who just want basic hair services at a convenient location. So you could potentially thrive by starting a salon that caters to busy moms or working professionals.

Find a Location

If you want to start small, you may start by providing hair services out of your home. However, this type of business isn’t very scalable and comes with some risks. For those opening an official salon with a dedicated space, find a storefront that is centrally located and easy for your target customers to access.

If you’re targeting an affluent clientele, then your location should be in a downtown area or upscale shopping district. If you plan on working with young customers, find a trendy or up-and-coming neighborhood.

Obtain Local Permits

Depending on where you choose to set up shop, you’ll need to obtain a business permit, building permit and various other legal documents. Check with your local government or consult with a business attorney in your area if you’re unsure about the exact requirements.

Stock Your Inventory

You need more than just a location to run your salon business. At the very least, you’ll need chairs , hair tools, washing stations , and styling products. However, many salons also stock some inventory that customers can purchase to recreate their looks at home.

Connect with brands that you love and that will appeal to your target customers to offer their products at your location.

Invest in Technology and Salon Software

In today’s digital age, investing in technology and salon-specific software is essential for efficient management. After stocking up your inventory, look into salon management software systems that can handle appointment scheduling, customer relationship management, inventory tracking, and even sales reporting.

This technology not only streamlines your operations but also enhances the customer experience through seamless bookings and personalized service. Additionally, consider leveraging social media and a user-friendly website for online presence and marketing.

Embracing technology will not only simplify day-to-day operations but also position your salon as a modern, customer-centric business.

Hire a Team

Many salons have more than one stylist on hand to serve a variety of customers. This isn’t a requirement, but it’s often helpful to improve profitability, especially if you have a dedicated retail space. Keep your target customers in mind through the hiring practices.

Your stylists should not only have the talent to offer your desired hair services, but they should also be personable and friendly so they can converse with your clientele throughout the experience.

Develop Your Marketing Plan

You should start marketing your new salon before even opening, so you can build some buzz for your initial launch. Start taking appointments on your website shortly beforehand, unless you intend to work mainly with walk-ins. Marketing templates for hair salons to get you started are helpful too.

You could also invest in some local online ads or alert your local media outlets about your new business. A launch event or some type of special promotion could help you make the opening more newsworthy. However, you should also create an ongoing marketing strategy for once your salon is already up and running.

Establish a Strong Brand Identity

Once you’ve developed your initial marketing plan, the next step is to establish a strong brand identity. This encompasses everything from your salon’s name and logo to the interior design and the tone of your communications.

Your brand should reflect the unique personality of your salon and resonate with your target audience. It’s not just about aesthetics; it’s about creating a memorable experience that clients associate with your salon.

This might involve choosing a particular decor style, uniform for your staff, or even the music played in the salon. A strong, consistent brand identity helps in building customer loyalty and differentiating your salon in a crowded marketplace.

Set Aside Time to Run Your Business

Meg King, consultant for Empowering You Consulting , a firm focused on the salon and spa industry, said in an email to Small Business Trends, “When it comes to running a business it’s very important to have dedicated time to work on your business vs in it.

So many owners are busy being busy. When you take the time to understand your numbers, set budgets train your team you can then set goals to grow your team and create higher profits! It’s working smarter vs harder!”

Ongoing Education and Trends Adaptation

The final key to a successful hair salon is staying abreast of industry trends and continuously educating yourself and your team. The beauty industry is dynamic, with new styles, techniques, and products emerging regularly.

Encourage and facilitate ongoing training for your staff to keep them updated and skilled in the latest trends. This might include attending workshops, participating in webinars, or bringing in experts for in-house training.

Regularly updating your service offerings based on these trends can help keep your salon relevant and appealing to clients. Embracing change and education is crucial for long-term success in the ever-evolving world of beauty and hairstyling.

Promoting Your Hair Salon: Building a Strong Brand and Attracting Clients

In the competitive landscape of the hair salon industry, effective marketing and brand-building play a crucial role in attracting clients and fostering a loyal customer base. Here are some key strategies to consider when promoting your hair salon:

• Create a Memorable Brand Identity: Develop a distinctive brand logo, color scheme, and tagline that reflects the personality and style of your salon. Consistency in branding across all marketing channels will help your salon stand out and become easily recognizable to potential customers.
• Build an Online Presence: In today’s digital age, a strong online presence is essential. Create a professional website that showcases your salon’s services, team, and pricing. Optimize your website for local SEO to improve its visibility in search engine results. Engage with your audience on social media platforms like Facebook, Instagram, and Pinterest, sharing photos of your work and customer testimonials.
• Offer Special Promotions and Discounts: Encourage new customers to try your salon by offering special introductory promotions or discounts on specific services. Consider loyalty programs that reward repeat customers with exclusive deals or referral incentives for bringing in new clients.
• Showcase Your Work: Use visual platforms like Instagram and Pinterest to showcase your salon’s portfolio. Before-and-after photos of clients’ hair transformations can be powerful marketing tools, showcasing the skills and creativity of your stylists.
• Collaborate with Influencers and Local Businesses: Partner with local influencers or beauty bloggers who have a significant following in your area. They can help promote your salon and attract new clients through sponsored posts or collaborations. Additionally, consider cross-promotions with other local businesses, such as fashion boutiques or makeup artists, to expand your salon’s reach.
• Host Events and Workshops: Organize events or workshops at your salon to engage with potential customers and showcase your expertise. Events like hair styling workshops, product launches, or themed styling nights can generate buzz and attract a broader audience.
• Utilize Online Reviews and Testimonials: Positive online reviews and testimonials are powerful social proof that can influence potential customers. Encourage satisfied clients to leave reviews on platforms like Google My Business, Yelp, or Facebook. Respond to both positive and negative reviews professionally and promptly.
• Advertise in Local Publications: Consider advertising in local newspapers, magazines, or lifestyle publications to reach a broader local audience. Advertise special promotions or seasonal offers to attract new customers.
• Emphasize Excellent Customer Service: Ensure that every customer receives exceptional service, from the moment they book an appointment to the time they leave the salon. Happy customers are more likely to become repeat clients and refer your salon to their friends and family.
• Analyze and Adapt: Regularly review the effectiveness of your marketing efforts and adjust your strategies based on the data. Use analytics to track website traffic, social media engagement, and customer feedback to optimize your marketing approach continually.

By implementing these marketing strategies and building a strong brand, your hair salon can position itself as a go-to destination for exceptional hairstyling services, attracting a steady stream of clients and contributing to the continued growth of your business in the thriving hair salon industry.

The hair salon industry continues to be a lucrative market, with revenue exceeding $46 billion in 2018 and showing continued growth. For aspiring beauty-focused entrepreneurs, this presents a perfect opportunity to start their own hair salon. However, starting a successful salon requires careful planning and strategic implementation.

Firstly, gaining industry experience is invaluable for understanding the business side and building connections. Creating a comprehensive business plan that outlines the salon’s earning potential, target customers, financial management, and day-to-day operations is crucial.

Financial planning is vital, as salon expenses can vary widely depending on size and location. Identifying the target customer base and offering services to an underserved group can set the salon apart from competitors.

Finding the right location is essential, as it impacts accessibility for target customers. Acquiring the necessary local permits and legal documents ensures the business operates smoothly within the regulations.

Stocking the salon with necessary inventory and hiring a competent and personable team is vital for offering quality services and maintaining client satisfaction.

Effective marketing and brand-building strategies, as discussed in the table, are essential for attracting clients and fostering a loyal customer base. Online presence, special promotions, showcasing work, collaborating with influencers, hosting events, and emphasizing excellent customer service can all contribute to the salon’s success.

Finally, ongoing analysis and adaptation based on data and analytics allow salon owners to optimize their marketing efforts continually and ensure long-term growth and profitability.

By following these essential steps and implementing effective marketing strategies, aspiring entrepreneurs can build a strong brand and attract a steady stream of clients, positioning their hair salon for success in the competitive industry. With dedication, business acumen, and a focus on customer satisfaction, a well-planned hair salon can flourish and thrive in the ever-growing beauty market.

Image: Depositphotos.com

This type of business continues to be profitable regardless of the times. Even if the audience becomes technology oriented.

i want to open a hair salon but i dont want to do hair. I just want to be the owner and rent out chairs. Will I be able to do that with out having a hair liecense.

Whats required to rent chairs to licensed stylist, barbers and tatoo artists

I loved your blog and thanks for publishing this about how to start a hair salon. I am really happy to come across this exceptionally well written content. Thanks for sharing and look for more in future!! Keep doing this inspirational work and share with us.

nice information given..

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