resume for customer service waitress

• • Managed a team of 10 wait staff in a fast-paced environment, improving team efficiency by 30% through targeted training.
• • Led the redesign of the menu in collaboration with the head chef, resulting in a 25% increase in customer orders for featured dishes.
• • Implemented a new table management system that decreased customer wait times by 15%.
• • Negotiated with suppliers to reduce costs by 10%, positively impacting the restaurant's profitability.
• • Organized and executed multiple large-scale events, accommodating up to 200 guests, which boosted the restaurant's reputation in the local community.
• • Introduced a customer feedback system, leading to a 20% improvement in customer satisfaction scores.
• • Increased wine sales by 40% through effective upselling techniques and in-depth knowledge of the wine list.
• • Trained 5 new staff members, ensuring high service standards and consistency.
• • Collaborated with the kitchen team to streamline order processes, reducing order errors by 25%.
• • Developed a regular customer base, contributing to a 20% increase in repeat business.
• • Managed inventory and order supplies, reducing waste by 15%.
• • Provided excellent table service to guests, enhancing dining experience and satisfaction.
• • Assisted in hosting wine tasting events, leading to a 30% increase in wine club memberships.
• • Helped implement a new POS system, improving transaction efficiency by 20%.
• • Contributed ideas for menu updates based on customer feedback and seasonal availability.

10 Waitress Resume Examples & Guide for 2024

Your waitress resume must highlight excellent customer service skills. Show how you've consistently provided a welcoming and satisfying dining experience. Demonstrate your ability to multitask efficiently in a fast-paced environment. Detail your expertise in order management and payment processing to underscore your proficiency.

All resume examples in this guide

Waitress No Experience

Waitress Cashier

Bartender Waitress

Cocktail Waitress

Hostess Waitress

Bottle Service Waitress

Head Waitress

Resume guide.

Formatting Tips

Experience Section

Hard & Soft Skills

Education & Certifications

Summary & Objective

Additional Sections

Key Takeaways

By Experience

Starting a job as a waitress is an exciting opportunity, full of different challenges and rewards. It's a role that demands not just balancing a tray, but also patience, careful attention to small details, and great organization. This job is all about interacting with people, maintaining  a smile, and staying friendly, even when customers are unhappy.

To do well, you need to be good at multitasking and know the menu like the back of your hand , including any food allergies. You also need to know a lot about drinks, like different kinds of wines, and cocktails, as well as what food they go best with. Nevertheless, this is a job where you’ll never find yourself bored to death, as it always keeps you on your toes meeting new people and navigating dynamic situations.

If you're ready to tackle these challenges, let's dive into how to craft a memorable waitress resume that can land you a new job.

Find many more resume templates , each with easy-to-follow  tips and good ideas. So, in  this guide, you'll learn:

• Effective strategies for customizing a waitress resume that captures attention.
• Key resume sections for waitresses and tips on how to compose them.
• The importance of aligning your resume with the job description for greater impact.
• Methods to highlight your work experience that will engage recruiters.
• The most valued hard and soft skills to feature in your resume.

Interested in other food service jobs? Check out these resume examples for various positions.

• Waiter Resume
• Bartender Resume
• Busser Resume
• Hostess Resume
• Barista Resume
• Dishwasher Resume

How to format a waitress  resume

If you're an experienced waitress, using the reverse-chronological resume  format can greatly benefit you. This layout showcases your career growth and notable achievements in various restaurants or serving positions.

For those new to waitressing, a functional resume format  or a hybrid version  might be more advantageous. These formats emphasize your skills and strengths, focusing less on your job history.

Besides that, choosing an attractive resume design is crucial for standing out from other candidates. Our professionally designed resume templates  provide a modern and elegant appearance that captures attention immediately.

When preparing your waitress resume, consider these guidelines:

• Convert your resume to a PDF  to ensure the layout remains consistent across different devices.
• Clearly list your contact details , including your email, phone number, and current location.
• Maintain 1-inch margins  for a clean and easy-to-read  look.
• Select resume fonts  like Rubik, Volkhov, or Montserrat that keep the size between 10 and 12 points for readability and concise presentation.
• When choosing colors for your resume , select ones that are both professional and pleasant to look at. Blue is often recommended for its association with calmness.
• Making your resume compatible with Applicant Tracking Systems   (ATS) by including relevant keywords related to skills, education, and work experience is essential.

Sometimes you’ll want to go after a job that  requires more experience than you have. Instead of using a typical resume format, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout  might help you get invited for an interview as most other waitresses have boring resume designs.

If you're uncertain whether your resume shows your good memory, patience, and abilities in multitasking, use our free AI resume checker to help. It offers 16 evaluations and gives personalized tips to refine your resume.

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Formatting is crucial , but now let's turn our attention to the essential sections that must be included in a waitress's  resume.

The top sections on a waitress resume

• Summary or objective statement: This gives a quick overview of your career goals and why you're applying for a waitress job, showing your eagerness for the role.
• Relevant experience: Highlight your past jobs related specifically to waitressing, displaying your competency and expertise in the industry.
• Skills:  Listing down specific skills such as customer service, multitasking, and food safety knowledge proves your suitability and capacity for the role.
• Certifications: Including any food handling or alcohol service certifications shows that you meet fundamental industry requirements.
• References: References from previous employers can give recruiters an insight into your work ethic and performance, reinforcing your credibility.

Ensure your waitress resume is structured in a way that immediately shows recruiters you're the best choice for the role.

What recruiters want to see on your resume

• Customer service skills: Waitresses interact directly with customers. Excellent customer service skills are vital to ensure a positive experience for guests.
• Multi-tasking abilities: Waitresses often juggle multiple tasks at once. This skill shows that a candidate can handle the fast-paced nature of the job.
• Knowledge about food and beverages: Comprehensive knowledge about various food and beverages indicates the waitress's ability to explain the menu to customers and make recommendations.
• Experience in the food industry:  Past experience in similar roles suggests that the candidate has a clear understanding of industry standards and procedures.
• Physical stamina and speed: Waitressing can be physically demanding. Candidates with high physical stamina and speed can efficiently meet the demands of the role.

Attract recruiters with your waitress resume by presenting a clear work experience section  that demonstrates your value to their team.

How to write your waitress resume experience

A waitress aims to improve customer service, focusing on comfort, safety, and satisfaction. This enhances the dining experience for all guests. Highlight your own successes from past jobs, with examples of service improvements and the positive results they brought.

• • Promptly served food and beverages to guests, ensuring a satisfying dining experience.
• • Collaborated effectively with the restaurant team to maintain seamless service.
• • Addressed and fulfilled guests' requests to enhance their meal enjoyment.
• • Managed transactions for meal payments accurately and efficiently.

The example isn't good because:

• It's too broad and could fit many jobs, not just waitressing.
• It doesn't share any special achievements or results.
• It misses responsibilities unique to waitressing.

Now let's improve it a bit.

• • Served about 100 guests each shift, keeping everyone happy with fast and friendly service.
• • Assisted with training 5 new staff members, helping them to quickly meet the restaurant's service standards.
• • 95% of customers said they were happy with the service on feedback cards.
• • Took care of around 100 payments a day without any mistakes.
• • Learned the entire menu and specials, helping sell 10% more by giving good suggestions.

The second example is better because it:

• Demonstrates direct impact by efficiently serving a large number of guests, making achievements clear.
• Quantifies the positive effects on customer satisfaction through feedback scores.
• Shows leadership by training new staff well.
• Points out careful work with many daily payments without mistakes.
• Illustrates ease in mastering new menu offerings and enhancing sales.

Action verbs  (also known as power verbs) are great for describing your achievements and responsibilities. They highlight your skills and show you’re able to take responsibility. Use these gems to make your experience section shine!

Customizing your waitress resume also includes determining its length. A one-page resume  can be straightforward, while a two-page layout  allows a more comprehensive description of your customer service skills. Concentrate on what showcases your abilities most effectively.

In the following section, we'll discuss how to include numbers in your resume  to highlight your work as a waitress.

How to quantify impact on your resume

Based on our expert assessment, here's our advice:

• Include the number of tables served per shift.
• Record the number of shifts worked per week.
• Highlight if you have trained any new staff and the number of them.
• Indicate the number of menu items you were familiar with.
• Document any reductions you've contributed to in terms of service complaints or errors.

For every task you list, aim to add specific numbers and measurable outcomes to back up your work. This method effectively boosts your professional image and underlines your skills as a waitress.

How do I write a waitress resume with no work experience

If you're new to waitressing and don't have much work experience , show off your people skills and ability to handle busy situations.

For instance, look for jobs at local restaurants while studying. Working in a dining hall, a nearby café, or at catering events can teach you about serving customers, working with a team, and keeping up in a fast-paced  environment.

Now let's check some practical tips on how to boost your waitress resume.

• Objective statement : Write a few sentences about why you love working with people, any experience you have talking or working with others, and what you want to accomplish in this job. Make sure it shows you fit well with what the restaurant wants in its team.
• Skills: List the main skills you need for waitressing, like talking clearly, managing your time, and being friendly. Include skills from volunteering, classes, or other jobs that relate to helping customers.
• Education and certifications:  Share details about your high school and any college education, including your major or areas of interest, plus if you have any extra certifications like food safety that are useful for waitressing.
• Work experience: Mention jobs you've had where you used skills that would also help in waitressing, like being part of a team, fixing problems, and dealing with customers.

How to list your hard and soft skills on your resume

When putting together your resume for a waitress position, it's crucial to highlight both your soft and practical skills . Consider your strengths and compile a list of skills that will catch the eye of hiring managers.

Make sure your resume gets through Applicant Tracking Software by adding a section on hard  skills  that fits the job description  and your abilities.

Best hard skills for your waitress resume

• Point of Sale (POS) systems
• Cash register operation
• Food safety regulations
• Wine pairing
• Cocktail mixing techniques
• Table setting
• Order management systems
• Dietary restrictions awareness
• Event coordination
• Beverage preparation
• Reservation systems
• High volume dining
• Food running
• Coffee brewing machinery
• Payment processing
• Beer and wine knowledge

When tailoring your skills section  for a waitress position, carefully review the job listing and ensure your abilities match the requirements mentioned. If your memory is your strong side, put the focus on it. Showcase your ability to remember all ingredients and allergens in each dish. This skill is becoming more and more appreciated as special food diets become more commonplace.

Best soft skills for your waitress resume

• Excellent communication
• Multitasking
• Excellent customer service
• Time management
• Ability to work under pressure
• Positive attitude
• Problem-solving
• Active listening
• Ability to handle criticism
• Attention to detail
• Emotional intelligence
• Adaptability
• Strong people skills

After discussing the skills needed for excellent service as a waitress, let's dive into the education that supports these skills. This section will cover relevant degrees and certifications.

How to list your education and certifications on your resume

A high school diploma is sufficient for a waitress position. The key is to position it correctly on your resume.  Here's an example:

If you're an active university student, you might want to broaden the education section of your resume  in the following way:

On your waitress resume, mention when you expect to graduate  and your GPA  if it's over 3.5 .  This shows off your academic achievements.

If you hold a certain major and a minor , your majors should be mentioned first.

Adding extra certifications to your resume, like those in food safety or customer service, shows you're keen on learning more and getting better at your job as a waitress. Here are five good certifications for waitressing.

Best certifications for your waitress resume

• The Certified Professional - Food Safety by NEHA
• Food Allergy Awareness Certification
• Certified Restaurant Server
• Certified Food and Beverage Executive (CFBE)

Making every section of your resume clear is important, especially for waitresses, where a strong summary can grab the attention of hiring managers.

How to write your waitress resume summary or objective

Writing a good resume summary or objective for a waitress job means briefly showing your skills, experience, and what you bring to the job. Whether you use a summary or objective depends on your work history and goals. Here's how to approach each choice.

Resume summary

A resume summary  works best for waitresses with plenty of experience. It should highlight your key achievements, crucial skills, and how you can meet the restaurant's needs.

Resume objective

A resume objective  is a good fit for those new to waitressing. It focuses on your ambitions, key skills, and how you aim to grow and help the restaurant succeed.

Tips for writing your summary or objective:

• Be Concise: Keep it to a short 3-4 sentences that clearly outline your work history or career objectives.
• Customize: Tailor your summary or objective to the waitress position and restaurant you're applying to, showing how your skills and experience are a perfect match for their needs.
• Highlight achievements: Use specific examples and numbers to show your success in previous roles (e.g., "served up to 100 guests per shift with high customer satisfaction").
• Focus on relevant skills:  Emphasize skills that are key to waitressing, such as customer service, multitasking, and knowledge of food safety, especially if they're listed in the job description.

Taking the time to create a tailored and precise summary or objective can significantly boost your resume's impact, making a great first impression.

Additional sections for a waitress resume

To make your waitress resume stand out, choose one or two additional sections to help recruiters get a fuller picture of who you are, both as a person and as a professional:

• Passions: Share your hobbies and interests , like participating in culinary workshops or community service, to show a well-rounded personality.
• Language Skills : Mention any additional languages you speak and demonstrate your ability to communicate with a diverse clientele.
• R eferences : Add people from previous jobs, teachers, or community figures who can speak to your skill set, diligence, and character.
• Vol unteer  work : If applicable, talk about your volunteer work, especially if it involves serving food or working with people.

Key takeaways

• Choose a resume layout that sends the right message across and fits your current career situation.
• Be specific about your experience, accomplishments, and future goals in your summary or objective.
• Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience.
• Add all of the certifications that you have and match the job description.
• Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills .

Waitress resume examples

Explore additional waitress resume samples and guides and see what works for your level of experience or role.

The Busser role has evolved significantly within the hospitality industry. Here are some tips to enhance your resume for this job:

• Highlight your knowledge of cleanliness standards and practices. These standards govern the entire restaurant, and showcasing your familiarity with them is crucial.
• Emphasize your physical capabilities, such as strength and endurance. In this position, the ability to move quickly and lift heavy items is essential.
• Indicate your customer service skills. Do not just list them. Implement the “skill-action-results” pattern to illustrate how your skills enhanced the dining experience for patrons.

The Waitress Cashier role melds serving with cashiering tasks. To apply for this role:

• Highlight your hands-on experience with POS systems and cash handling. Demonstrate how your efficiency contributed to smoother operations.
• Show your ability to multitask and provide excellent customer service under pressure.
• Remember to convey your mathematical skills and attention to precision. These are vital for accurate transactions and balancing cash drawers.

As a Waiter, being a critical touchpoint for the customers is essential. When crafting your resume:

• Showcase your extensive menu knowledge. Discuss how you used this knowledge to upsell menu items and enhance the overall dining experience.
• Talk about your interpersonal skills. Detail how your skills have led to exceptional customer service experiences.
• Place an emphasis on your ability to handle high-pressure environments and constant customer interaction. Show how your patience and professionalism in dealing with difficult situations boosted the restaurant's reputation.

The Hostess Waitress role combines greater responsibilities. For a successful application:

• Show your experience and excellence in customer service, especially in greeting and seating guests.
• Highlight your organizational skills. Detail how these skills contributed to managing the waiting list and seating arrangement.
• Discuss your cleanliness and sanitation practices that you've executed for the waiting area and tables.

Just as the product manager role originated from software engineering, the Bottle Service Waitress job evolved from the hospitality industry. Here are a few tips to enhance your application for a Bottle Service Waitress position:

• Firstly, highlight your experiences in similar roles - restaurants, clubs or bars. Understanding different types of alcohol, knowing how to serve champagne, and having knowledge of bar equipment can all be beneficial.
• Feature your customer service skills prominently. If you've increased customer satisfaction or been commended for your service at previous roles, mention it in your resume.
• Don't just list your skills - explain how they have impacted your work. For example, instead of merely mentioning that you are detail-oriented, state how your attention to details ensured a high level of service.
• Lastly, highlight your multi-tasking and communication skills. Show how you managed multiple tables efficiently or how your communication skills helped resolve customer complaints. Follow the "SKILL - ACTION - RESULTS" pattern.

Despite not being as tech-centered as product management, the role of a Head Waitress can be similarly nuanced. The following tips should help increase your odds when applying for a Head Waitress position:

Understanding hospitality practices is crucial. Different restaurants subscribe to various service styles - fine dining, fast casual, pop-up, etc. You are likely to be asked about your experience dealing with different styles.

Highlight your leadership experience. As a Head Waitress, you will be expected to lead a team of servers. Emphasize any past leadership roles and how they have enabled you to successfully manage a team.

Prioritize service-centric experiences. Restaurants are businesses of service, and you must have provided exceptional service to thrive in this role. Highlight your achievements, such as “improved customer satisfaction through…” or “decreased customer complaints by…” in your applications.

Most importantly, don’t just say what you did— demonstrate how your actions led to positive outcomes.

Looking to build your own Waitress resume?

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Waitress Resume Examples & Guide for 2024

• Jan 16, 2024

Calling all aspiring waitresses and champions of customer service! Get ready to serve up success with a show-stopping waitress resume.

In this article, we'll pour out expert advice and insider tips on how to create a resume that will make employers hungry to hire you.

From showcasing your impeccable serving skills to highlighting your ability to handle high-pressure situations with a smile, we've got you covered.

So grab your notepad and prepare to take orders for the ultimate waitress resume example that will have hiring managers requesting you as their main course!

Create your professional Resume in 10 minutes for FREE

Waitress Resume Samples

Summary: Enthusiastic and dedicated waitress with a passion for delivering exceptional customer service. Proven ability to provide efficient and friendly service in fast-paced restaurant environments. Adept at managing tables, taking accurate orders, and ensuring timely food delivery. Eager to contribute my skills and positive attitude to a dynamic restaurant team. Professional Experience: Waitress | Savor Bistro, Tempe, AZ | March 2022 - Present Greet and seat guests, creating a welcoming atmosphere. Take and accurately input customer orders using the POS system. Coordinate with kitchen staff to ensure timely and accurate food delivery. Handle cash and credit transactions, processing payments accurately. Collaborate with team members to maintain a clean and organized dining area. Address customer inquiries and concerns with professionalism and efficiency. Waitress | Sunflower Cafe, Tempe, AZ | June 2020 - February 2022 Delivered attentive and friendly service in a bustling cafe setting. Managed multiple tables, ensuring timely order processing and delivery. Memorized daily specials and promoted menu items to enhance sales. Handled cash transactions and provided accurate change to customers. Collaborated with kitchen staff to ensure smooth service flow. Education: Bachelor of Science in Hospitality Management Arizona State University, Tempe, AZ Graduated May 2022 Skills: Exceptional customer service and interpersonal skills. Strong multitasking and organizational abilities. Proficient in using POS systems. Effective communication and teamwork. Ability to thrive in fast-paced environments. Knowledge of food safety and hygiene protocols. Certifications/Achievements: Achieving Food Safety Authorization, 2023; Silver Medal Winner in National Waiter & Waitress Championship, 2022.

The majority of waiters and waitresses in the US are female. In fact, about 71% of the occupation is made up of women.

Try a Resume Builder

Are you looking for a way to make an outstanding resume? You should consider employing a professional resume template from an online resume creator .

• Pre-designed waitressing resume templates allow you to customize it with your own information and create an outstanding document. No start from scratch. It can save you time, energy, and headaches - all while making sure your resume looks polished.
• Plus, when you use a waitress resume template, you don't have to worry about formatting issues such as font size, margins, spacing, and alignment. Everything is already set up for you in the right way, so all you have to do is fill in the blanks.
• Using one also makes it easy to include job-specific keywords that can help your application stand out. This can be especially helpful if the employer uses scanning software to quickly filter through applications.
• The waitress resume examples available through an online service are designed by experts and look great on any device. They often come with advice from experts for your particular field or industry.
• In addition, many services offer additional resources such as writing tips and links to other career-related materials . This guarantees your resume stands out from the competition and strengthens your candidacy.

So why not give yourself a leg up by taking advantage of a waitress resume template ? It could be just what you need to take your job search to the next level!

Restaurant Resume Style Guide

Compiling a waitress resume requires careful consideration of the overall style and words you use to describe yourself . It is important to use concise language and affirm that the text is plain, free of errors, and provides relevant information.

Job-specific terminology should be used to make the resume more professional and compelling. See some examples below: Serve : e.g. serve customers with a friendly attitude; Greet : e.g. greet guests, welcome customers, provide customer service; Prepare : e.g. prepare tables, set up dining areas, pre-bus tables; Monitor : e.g. Monitor guest satisfaction, maintain neatness and tidiness in dining areas; Clean : e.g. clear dishes and glasses, wipe down tables, sweep floors; Take orders : e.g. Record orders with accuracy and speed, enter them into the computer system; Deliver : e.g. deliver meals and drinks to customers, respond promptly to customer needs; Inform : e.g. inform customers of daily specials, answer questions about menu items; Train : e.g. train new members on restaurant policies and procedures; Cash handling : e.g. process payments accurately, maintain cash drawer accuracy; Supportive : e.g. provide support to kitchen staff, ensure timely delivery of food; Communicate : e.g. communicate effectively with customers and staff members; Problem solve : e.g. resolve customer complaints quickly; Meticulousness : e.g. observe safety protocols, follow health code regulations.

How to Enter Contact Information

Include precise personal and contact data in the resume. This way, employers will have a clearer picture of who you are and how they can get in touch with you.

When listing contact information on a waitress resume, include:

• Phone number;

Confirm the info is up-to-date and accurate . Also, consider including any additional contact details such as your social media profiles or website URL.

You may also include a professional headshot photo , preferably in business attire, at the top of the resume section to create a good first impression. This will aid employers in swiftly recognizing you when they are examining resumes.

Specify Experience

Crafting a resume for a waitressing position necessitates the enumeration and structuring of all work backgrounds. This can help employers quickly assess the applicant's qualifications and decide if they are the right person for the firm.

Previous experience should be organized in order of occurrence. Start with your most recent position and go back in time. Include particulars such as job title , name of the employer , dates of employment , and a brief description of your responsibilities .

Furthermore, helpful to include any awards or accomplishments you may have achieved while working as a waitress.

Below are two waitress resume examples of how to order experience: Waitress at Happy Café (May 2020 - Present) Taking orders from customers; Preparing food items according to customer instructions; Offering top-notch customer care; Assisting with basic restaurant maintenance tasks. Server at Fine Dining Restaurant (February 2017 - April 2020) Delivering food items to tables promptly; Greeting customers and furnishing details of the menu; Following up with customers to ensure satisfaction; Perform cashier functions, such as taking payments from customers.

Putting work-related experience can be an asset when applying for a waitressing job. It indicates to HRs that you have prior knowledge and expertise in the field.

Employers want to hire someone who can provide excellent guest service, handle cashier duties, and serve food according to company standards. Demonstrating your time as a waitress highlights the essential prowess and understanding necessary for the vacancy.

Providing an inadequate listing and format of work experience may be harmful.

Instead of putting experience chronologically, some applicants record their tasks under each employer without specifying dates or job titles. This creates a challenge for employers to comprehend an applicant's work history and may lead to them disregarding an otherwise suitable candidate.

Education Section

When creating a profile for an employment opportunity as a waitress, it is imperative to structure and arrange your academic credentials properly.

Your educational background ought to be arranged in chronological order , beginning with the most recent educational experience first.

If you have recently attained a college degree or achieved a certification, those should be the first items listed on the resume. This facilitates easier for the employer to quickly identify your related qualifications and skills.

Waitress Resume Sample 1:

• Bachelor of Business Administration;
• The University of Washington (2017 - 2021);
• San Diego County's Nutrition Protection Program (2020) - Approved Food Safety Credential.

This example shows an applicant who has graduated college and obtained a food hygiene certification. Having these qualifications is favorable when seeking a waitressing job position.

The degree indicates a comprehensive knowledge of business practices and the certification denotes an acquaintance with FDA regulations.

Waitress Resume Sample 2:

• Professional Food Security Credential - San Diego County Food Protection Initiative (2020);
• Roosevelt High Diploma - Certificate of Completion (2015).

In this example, the applicant has most recently attained their licensed food sanitation accreditation, followed by their high school diploma.

Once again, both of these qualifications are useful to have when applying for a job as a waitress or waiter. They are a testament to the applicant's understanding of nutrition safety standards and basic background.

Incorrect ordering and formatting of education on a waiter resume (example):

• Graduation from Roosevelt High School;
• University of Washington - Bachelor of Science in Business Administration;
• Professional Food Protection Credential.

Here the education experiences are not in chronological order and lack clarity. It is best to avoid this type of formatting since it can make it difficult for employers to quickly assess your qualifications and skills.

Waitress Resume Skills

The inclusion of both soft and hard skills on your waitress resume proves your range of talents and attracts the interest of hiring managers. Soft skills are the personal attributes that help you work with others, while hard skills cover technical abilities.

Begin by listing hard skills first , followed by your soft skills. Your hard skills should be specific to the job you are applying for; for example, apprehension of different types of wines, and customer service techniques.

Soft skills should demonstrate how personable and capable you are as a waitress.

To name just a few examples of soft skills that could be mentioned: possessing exceptional verbal and written communication , interpersonal and problem-solving skills, being organized, and having the ability to work well under pressure.

Ultimately, possessing a comprehensive waitress resume with skills is essential to reveal one's suitability. Make sure you list both sets of skills in an easy-to-read format.

Waitress Resume Examples of Soft Skills:

• Excellent communication;
• Strong social & troubleshooting powers;
• Being organized & reliable;
• Capacity to perform in a stressful environment;
• Flexibility & adaptability;
• Time management;
• Positive attitude & friendly demeanor.

Waitress Resume Examples of Hard Skills:

• Comprehension of various kinds of wines;
• Adherence to regulations for food preservation;
• Cash handling & client relations strategies;
• Knowledge of restaurant operations & policies;
• Basic math & computer literacy;
• Food preparation techniques & food handling procedures.

Being a waitress can be physically demanding due to extensive walking, standing, and carrying heavy trays of food and drinks.

Social Media in Waitress Resume | Example

In general, adding social media links to the resume for a waitress is not common. However, it can be beneficial depending on the situation.

• Exhibits to potential employers your ability with technology and your understanding of the different forms of communication;
• Gives potential employers the opportunity to delve deeper into your character and pastimes outside of work.
• Let your bosses know what you are doing on your own time;
• Employers may be concerned about what they find if have a look at your social media accounts.

A good example would be a server who is seeking employment at a restaurant that is known for its creative atmosphere. Including a link to their Instagram page, where they present their own food creations, could be very beneficial.

For instance , a waitress who is applying to an upscale restaurant has an active presence on Twitter.

Linking to their own Twitter account - which includes reviews of other restaurants, advice on how to improve customer service, and recommendations for the best dishes - would show that they understand the importance of consumer relations in the industry.

Waitresses often earn a significant portion of their income through tips. The federal minimum wage for tipped employees is $2.13 per hour, but if their hourly wage plus tips does not reach the regular minimum wage (currently $7.25 per hour), the employer is required to make up the difference.

Waitress Resume Summary

A first-class summary for a waitressing resume should be succinct yet impactful and display why you are the ideal candidate for the role.

Example: Waitress with extensive experience and 4+ years in the hospitality industry. Proven track record of delivering exceptional customer service and creating memorable dining experiences. Outstanding multitasker with excellent communication skills, adept at executing instructions precisely and quickly.

Tips for Writing a Great Resume Summary:

• Highlight Your Strengths. Focus on your skills, knowledge, and experience that are relevant to the position.
• Keep it Concise. Use short sentences and make your summary between four to six lines long.
• Showcase Your Experience. Demonstrate your background in the field by giving examples of how you have successfully completed tasks in the past.

Whenever you serve someone from your heart, the food tastes so much better. Bunmi Shonubi

Apply More Information

Supplementing a waiter resume with additional personal information is of utmost importance. It enhances the impression that one is highly qualified and a potential asset to the company. It helps the manager understand who the interviewee is and how will be applicable.

Hobbies . Hobbies on a waitress resume must be tied to the occupation, such as being a member of a local restaurant association or volunteering at food-related events . It illustrates that they are excited about the sphere, have expertise in similar areas, and can bring innovative thoughts to the team.

Courses . Adding classes can reflect not only knowledge but also dedication to learning new things. This might be anything pertaining to hospitality , customer service , or the food industry .

Languages . Being able to communicate in numerous languages is an advantage, as it signifies versatility and communication skills that can help in dealing with different types of cultures.

Awards . Honors illustrate recognition for hard work and devotion to past projects . Accolades related to human relations or sales can help to evince excellence in these particular areas.

Internships . Interim positions are valuable experiences that convey a willingness to learn new skills and gain hands-on mastery in the industry. They also show that one has already gained some insight into how restaurants operate.

References . Letters of recommendation are important because they provide evidence of former work history . Having references that can attest to one's performance is vital to ensuring that employers get an accurate picture of whom they are considering.

Certificates . Certifications represent the validation of competencies acquired through learning or study. Obtaining a portfolio focused on FDA, customer service, or hospitality emphasizes a candidate's commitment to acquiring new knowledge and improving their professional development.

In areas with diverse populations or popular tourist destinations, being multilingual can be an advantage for waitresses. It allows them to communicate effectively with a broader range of customers.

How to Write a Cover Letter for a Waitress Resume

Crafting a letter of application for a waitressing resume can be an intimidating undertaking. Take a look at these suggestions to assist you in drafting an effective cover letter:

• Keep it short: A cover letter should be no longer than one page. Check that your letter is concise and to the point.
• Underline your skills: Illustrate how your capacities and experience make you the right fit for the role. Focus on your background, knowledge, and abilities.
• Show enthusiasm: Display to employers that you are excited and passionate about the opportunity. Discuss why you love working as a waitress and the way your desire will benefit their business.
• Tailor it to the position: Secure that you tie your cover letter to the job in question. This will demonstrate that you have taken the time to research the company and understand what they are looking for in a candidate.

Here is a great cover letter sample:

Dear Employer,

I am inquiring about the position of a waitress at /restaurant name/. I have extensive experience in offering high-quality customer service and working within busy hospitality environments. My carefulness, love of food, and upbeat attitude qualify me as a good candidate for this role.

I have faith that my skills in serving customers, taking orders, and ensuring guest satisfaction will serve your restaurant well.

I am confident I could contribute significantly to helping /restaurant name/ reach its goals. Additionally, my work ethic and dedication to delivering outstanding customer service would be beneficial in this role.

Thank you for taking the time to consider my application. I look forward to discussing this opportunity with you further.

This is substandard cover letter example:

To Whom It May Concern,

I am writing to apply for the post of waitress at /restaurant name/. I confidently possess all the required qualities for this job. Being a hard-working and reliable person, I enjoy interacting with people.

Plus, I know all about food safety so your customers will be safe when eating at /restaurant name/.

Please take my application into account, as I am sure that my previous experience would be an asset to your business.

Best regards,

This is a weak cover letter due to the lack of applicable skills or information about why the individual is aspiring to this position. It does not state how his/her background will enhance the restaurant. It is also too generic, suggesting that the applicant did not take the time to tailor their cover letter specifically for this company.

Entry-Level Waitress Resume Cover Letter Example:

Dear Employer Name,

I am reaching out to showcase my enthusiasm for the role of waitress at /restaurant name/. I strongly believe that my excitement and devotion to supplying remarkable customer service make me an ideal pick for this role.

My background includes working with people in various settings, such as retail, food, and customer service. I have a strong record of solving customer problems and creating a positive environment. I am confident that my skills will prove beneficial to your restaurant.

I am aware of the necessity of attentiveness, speed, and accuracy when serving customers. In terms of ensuring that customers are satisfied with their experience at your restaurant, I strive to go above and beyond. Furthermore, I'm certain of my aptitude to cooperate, converse proficiently with customers and associates, and remain organized even during hectic shifts.

My desire for the profession is matched by an understanding of excellent customer service. My passion for food service makes me a supreme candidate for this position.

I eagerly anticipate speaking with you further about this opportunity. Please feel free to contact me at your earliest convenience. I am grateful for your time and thoughtfulness.

General advice on writing a cover letter for a waitress resume:

• Focus on your eagerness to provide superior customer support;
• Highlight your skillset;
• Demonstrate your capability of collaborating;
• Mention any previous experience in the food service industry;
• Signify knowledge of the company you are applying for;
• Be concise and include only relevant information;
• Use correct grammar and spelling;
• Address the letter directly to the hiring manager;
• Show professionalism throughout the letter;
• Consider using bullet points for better readability.

Create your professional Cover letter in 10 minutes for FREE

Proofread your waitress resume.

Thoroughly correcting any mistakes in your restaurant resume is indispensable. Even small errors in grammar, spelling, or punctuation can make the difference between getting an interview or having your application overlooked.

Knowing how to use English syntax and words is important because it reveals that you have a good command of the language. Particularly in a waitress's job, which involves interacting with customers. It also displays attention to detail, which is an essential trait for a customer service job.

Use the following advice to review your resume and supporting letter: Read slowly and aloud; Focus on one sentence at a time; Take short breaks to clear your mind; Run grammar and spell check; Ask someone to review it for you, and look through it more than once.

Proofreading your resume and cover letter may seem like an arduous task, but it's worth it. It will tell potential employers that you are thorough and professional, increasing your chances of getting a great job as a waitress.

While many waitresses view their job as a temporary or part-time role, some choose to make it a long-term career. They may progress to supervisory or management roles within the restaurant industry or even open their own restaurants.

Drafting Waitress Resume: Conclusion

This article provides an in-depth guide for writing a waitress resume. No matter if you're an experienced waiter or just starting out, this detailed guide will step you through the process of creating an amazing resume.

Here are the most vital things to keep in mind:

• Make certain to include the relevant job duties, such as taking orders and serving food.
• Include any additional experience that demonstrates your skills, such as customer service or working with a Point of Sale system.
• Spotlight any awards or accomplishments that make you stand out as a waiter.
• Write a resume summary that underlines your skills and experience.
• Tailor the content of your resume to each job you're applying for.

Writing a waitress resume can seem overwhelming. However, using the online resume builder will make the process easier.

This builder will let you rapidly assemble an organized, appealing resume that moves you one step closer to your next job.

So don't hesitate - begin crafting your waitress resume right now!

Alexandra Meyer

Editor-in-Chief at Resume Trick

Alexandra Meyer is the editor-in-chief of Resume Trick. She was behind the launch of Icecream Apps in 2014 and continues to oversee the high content standards of the company's projects. Alexandra has years of experience writing and editing articles about technology, software and online services, and human resources.

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• Career Blog

Waiter/Waitress Resume: Example and Writing Tips for Success

As a waiter or waitress, your resume can make a great impression when applying for a job. It can showcase your skills, experience, and personality, essentially making or breaking your chances of getting hired. In this article, we will explore the importance of having a strong waiter/waitress resume and what makes a good one. We will also provide tips and examples to help you create a resume that stands out from the competition.

Importance of having a strong waiter/waitress resume

Having a strong resume is crucial when applying for a job as a waiter or waitress. It will not only highlight your relevant skills and experience but also demonstrate your professionalism and dedication to your craft. A well-crafted resume will give employers a glimpse of your personality, work ethic, and passion for providing excellent customer service. Additionally, it can serve as a tool to outweigh any lack of experience you may have by emphasizing your strengths and transferable skills.

What makes a good waiter/waitress resume

A good waiter/waitress resume should be clear, concise, and tailored to the position you are applying for. It should highlight your relevant skills, such as your ability to multitask, take orders accurately, and handle difficult customers. Additionally, it should include any industry-specific training, such as knowledge of wine or beer pairings and familiarity with POS systems.

Your resume should be easy to read, with bullet points and white space to break up long blocks of text. It should also be free of errors and grammatically correct since attention to detail is crucial in the food service industry. Finally, the resume should convey your personality and passion for the job, making you stand out as someone who is dedicated and enthusiastic about providing excellent customer service.

Overview of the article contents

This article will begin by discussing the importance of having a strong waiter/waitress resume, followed by what makes a good one. We will then delve into the specifics of crafting a stand-out resume, including the use of strong action verbs, how to present your relevant experience, and what to include (and not include) in your resume. In addition, we will provide sample resumes and tips for tailoring your resume to specific jobs or industries. Finally, we will provide tips for writing an effective cover letter and how to prepare for your job interview. By the end of this article, you will have a comprehensive understanding of what it takes to create a successful waiter or waitress resume and land your dream job.

Choosing the Right Format for Your Waiter/Waitress Resume

When it comes to crafting your waiter/waitress resume, choosing the right format is essential. The format you choose will determine how effectively you are able to showcase your skills, experiences, and qualifications to potential employers. There are three main resume formats to consider, each with its own strengths and weaknesses:

1. Chronological Resume Format

The chronological resume format is the most traditional and commonly used format. It showcases your work history in reverse chronological order, starting with your most recent position and working backwards. This format is ideal for individuals who have a strong work history and want to highlight their experience and career progression.

Advantages:

• Highlights career growth and accomplishments
• Easy to follow and understand
• Preferred by most employers

Disadvantages:

• May expose gaps in employment history
• May not effectively showcase transferable skills

2. Functional Resume Format

The functional resume format emphasizes your skills and experiences rather than your work history. It is ideal for individuals who have limited work experience or who want to highlight specific skills and accomplishments that may not be tied to a specific job.

• Highlights skills and achievements
• Ideal for job seekers with limited work experience
• Effective for individuals looking to change careers
• Doesn’t showcase work history or career progression
• May raise questions about your employment history or experience

3. Combination Resume Format

The combination resume format combines elements of both the chronological and functional formats. It includes a brief work history, followed by a detailed list of skills and achievements. This format is ideal for individuals who want to highlight both their work experience and transferable skills.

• Highlights both work history and relevant skills
• Ideal for job seekers with diverse experiences
• Requires careful selection and organization of information
• May not be suitable for individuals with limited work experience

Tips on How to Choose the Right Format

Choosing the right resume format for your waiter/waitress resume can be a daunting task, but there are several things to consider that can make the decision easier:

Consider your work experience: If you have a strong work history, the chronological format may be the best choice. If you have limited work experience or career gaps, the functional or combination format may be more effective.

Think about your desired position: The position you are applying for can also influence your choice of format. Review the job description and tailor your resume format to highlight the skills and experience most relevant to the position.

Keep it concise: Regardless of the format you choose, make sure your resume is concise and easy to read. Use bullet points and clear formatting to highlight your key qualifications and achievements.

Seek feedback: Before submitting your resume, seek feedback from trusted friends, family, or colleagues.

Writing a Waiter/Waitress Resume Objective or Summary Statement

As a waiter/waitress, your resume objective or summary statement is the first thing that potential employers read. This section should briefly introduce yourself and highlight your qualifications, work experience, and career goals. The objective/summary statement has two main purposes: to grab the employer’s attention and to give them a reason to read the rest of your resume.

How to Write a Waiter/Waitress Objective/Summary Statement

To write an effective objective/summary statement for your waiter/waitress resume, follow these tips:

Be brief and to the point: Keep your statement short and sweet, no longer than two or three sentences.

Highlight your relevant skills: Identify the skills that you possess that are most relevant to the position you are applying for.

Emphasize your accomplishments: If you have any specific accomplishments, such as awards or accolades, make sure to mention them in your statement.

Be specific: Avoid vague statements, and be as specific as possible about the type of position you are seeking.

Tailor your statement to the position: Customize your statement to the job you are applying for. Look at the job description and make sure to incorporate any relevant keywords.

Examples of Effective Objective/Summary Statements

Here are some examples of objective/summary statements for a waiter/waitress resume:

“Highly skilled and experienced waiter seeking a position in a fine dining establishment. Proficient in menu descriptions, wine pairings, and delivering exceptional customer service.”

“Motivated and reliable waitress with 5 years of experience in casual and upscale dining settings. Skilled in taking orders, serving food and drinks, and handling customer complaints with ease.”

“Enthusiastic and friendly server with a passion for hospitality seeking a position in a fast-paced restaurant. Proven ability to multitask, work well under pressure, and deliver prompt service.”

By following these tips and incorporating specific details about your experience and qualifications, you can create an effective objective/summary statement that will make a lasting impression on potential employers.

Crafting the Perfect Waiter/Waitress Resume Skills Section

When it comes to crafting the perfect waiter/waitress resume, the skills section plays a critical role. This section helps a hiring manager evaluate whether you have the necessary skills to carry out the responsibilities of the role successfully. Therefore, it is essential to ensure that your skills section is crafted well and effectively showcases your skills.

Importance of a strong skills section

The skills section of your waiter/waitress resume is essential because it helps highlight your abilities and qualifications for the job. It is the section that a hiring manager will review to understand your capabilities and make an informed decision on whether you fit their needs. So, having a strong skills section will help you stand out from other candidates and make a positive impact on the hiring manager.

Essential skills for a waiter/waitress resume

A waiter/waitress resume should include skills that align with the job’s requirements. Some essential skills that should be included in this section include:

• Customer service skills: This is one of the most important skills for a waiter/waitress. You should have excellent communication skills, be friendly and polite, and know how to handle customers effectively.
• Attention to detail: You should have an eye for detail to ensure that orders are taken and delivered accurately and timely.
• Time management: As a waiter/waitress, you are likely to work in a fast-paced environment, so you should be able to manage your time effectively to ensure that food and drinks are served on time.
• Teamwork: A good waiter/waitress should be able to collaborate and work with others effectively to ensure that everything runs smoothly.
• Flexibility: You should be able to adapt to sudden changes in duties or work schedules without compromising your performance.

Tips on how to showcase your skills effectively

To showcase your skills effectively, you should focus on:

• Keeping it concise: The skills section should be brief and to the point. Avoid using wordy descriptions or detailing irrelevant skills.
• Using bullet points: Using bullet points will make it easier for the hiring manager to scan through your skills quickly.
• Tailoring your skills: Tailor your skills to the job description by identifying the required skills and highlighting them in your skills section.
• Adding metrics: Adding metrics to your skills section can help quantify your abilities and make an impact. For example, “Increased restaurant sales by 20% through upselling techniques.

Waiter/Waitress Resume Example (with Annotations)

As an experienced waiter or waitress, your resume should reflect your skills and accomplishments in the food service industry. A well-constructed resume can help you stand out from the competition and secure your next role.

Overview of the key components of the resume:

Contact information:.

Including your contact information at the top of the page is essential to ensure that potential employers can easily get in touch with you. This should include your full name, phone number, email address, and possibly your home address.

Resume Summary/Objective Statement:

A well-crafted summary statement can give potential employers a brief insight into what makes you a great fit for the job. This can include your experience, skills, and qualifications.

Work History:

This section should highlight your previous experience in the food service industry. It should include the name of the business, your job title, and the dates you worked there. It’s important to be specific about the duties you performed and any accomplishments you achieved.

Education and Training:

If you have any relevant education or training, be sure to include it on your resume. This can include any certifications you’ve earned, any courses you’ve taken, or any degrees or diplomas you’ve earned.

Your skills section should highlight any skills that are relevant to the food service industry. This can include everything from communication skills to customer service skills.

Explanation of the design choices and language used:

When designing a waiter or waitress resume, it’s important to keep a few things in mind. First, you want the design to be professional and easy to read. This means using a clean, modern font and avoiding anything too flashy or bold.

It’s also important to use language that is clear and concise. Bullet points are a great way to organize your information and make it easy to read. When describing your job duties, focus on specific accomplishments rather than vague statements.

In terms of design elements, it’s recommended to use a color scheme that is simple and neutral. Avoid using too many colors or any distracting graphics. Instead, let the content of the resume speak for itself.

By following these tips, you can create a professional, well-crafted waiter or waitress resume that will help you stand out from the competition and secure your next job in the food service industry.

Waiter/Waitress Resume Writing Tips

When it comes to writing a standout waiter/waitress resume, there are some key tips and strategies you can use to showcase your skills and experience while avoiding common mistakes.

How to Make Your Resume Stand Out

To make your resume stand out, it’s important to focus on your unique value proposition and highlight the skills and experience that make you an ideal candidate for the job. Here are some tips to help you create a standout waiter/waitress resume:

• Start with a strong summary statement that highlights your top skills and experience
• Use bullet points to break up text and make your resume easy to scan
• Emphasize your customer service skills and ability to work in a fast-paced environment
• Include any relevant certifications or training you’ve received, such as food safety or alcohol service certifications
• Use strong action verbs to describe your accomplishments and responsibilities, such as “managed,” “coordinated,” and “delegated”
• Quantify your achievements as much as possible by including things like sales figures, customer satisfaction ratings, or the number of tables you were responsible for
• Customize your resume for each job you apply to by incorporating keywords and phrases from the job description.

Common Mistakes to Avoid

To avoid common resume mistakes, make sure you:

• Proofread your resume carefully to catch typos or grammatical errors
• Use a professional format and avoid overly fancy or difficult-to-read fonts
• Don’t include irrelevant information or personal details that could be used to discriminate against you, such as your age, race, or marital status
• Avoid exaggerating or lying about your experience or qualifications.

Specific Tips for Waiter/Waitress Resumes

In addition to the general tips above, here are some specific tips for crafting a great waiter/waitress resume:

• Emphasize your relevant experience in the food service industry, including any previous jobs as a waiter/waitress, busser, or host/hostess
• Highlight your ability to work as part of a team and communicate effectively with both customers and coworkers
• Showcase your knowledge of different types of cuisine, wine pairings, and other relevant food and beverage knowledge
• Include any experience with point-of-sale systems or other restaurant technology
• List any language skills you have that could be useful in a restaurant setting, such as proficiency in Spanish or French.

Using Keywords to Optimize Your Resume for Applicant Tracking Systems (ATS)

Many large companies use Applicant Tracking Systems (ATS) to screen resumes before they’re even seen by a recruiter or hiring manager. To optimize your resume for ATS, make sure you:

• Include keywords and phrases from the job description throughout your resume
• Use industry-specific terms and jargon that will signal to the system that you have relevant experience
• Use a professional font, formatting, and file format (such as .

Adding Work Experience to Your Waiter/Waitress Resume

As a waiter or waitress, your work experience is an important part of your resume. It not only shows your ability to work in a fast-paced environment, but it also shows your relevant experience in the service industry. Here are some tips on how to add your work experience to your resume effectively:

Importance of Relevant Work Experience

When applying for a waiter or waitress position, it’s important to have relevant work experience on your resume. This could include previous server positions, customer service roles, or jobs that require communication and interpersonal skills. Having relevant work experience shows hiring managers that you have a solid understanding of the industry and that you can handle the demands of the job.

How to List Your Work Experience Effectively

When listing your work experience on your resume, it’s important to include the following information:

• The name of the company you worked for
• Your job title
• The dates of your employment
• A short description of your duties and responsibilities

Make sure to highlight any accomplishments or specific skills that make you stand out as a great candidate. Use bullet points to make your job duties and responsibilities easy to read and scan.

Examples of Effective Work Experience Sections

Here are some examples of effective work experience sections for a waiter or waitress resume:

Server ABC Restaurant July 2018 – Present

• Greet and seat customers
• Take and deliver orders accurately and efficiently
• Maintain knowledge of menu items and specials
• Upsell menu items and promotional deals
• Handle customer complaints effectively

Server Assistant XYZ Bar and Grill January 2017 – June 2018

• Assisted servers with preparing tables and ensuring cleanliness
• Kept beverage and dishware stocked and organized
• Communicated directly with customers to meet their needs
• Managed closing procedures and ensured restaurant was ready for next shift

Using these tips and examples can help you effectively highlight your relevant work experience on your resume, making you a more attractive candidate for the job. Good luck with your job search!

Education and Certifications in Your Waiter/Waitress Resume

One of the most important aspects of a successful waiter/waitress resume is highlighting your education and certifications. These can help demonstrate your qualifications, expertise, and dedication to the profession. Here are some best practices to follow when including your education and certifications in your resume:

Education section best practices

• Start with your most recent education experience and work backwards
• Include the name of the institution, the degree or credential earned, and the graduation date
• Add any relevant coursework, honors, or awards received
• If you have limited education or it is not related to the industry, consider creating a separate section for relevant training or certifications

Certifications to consider adding

• ServSafe Food Handler Certification: This certification is often required in the food service industry and demonstrates your knowledge of food safety and sanitation.
• Certified Specialist of Wine (CSW): This certification is ideal for waiters/waitresses in fine dining establishments or those with extensive wine menus.
• CPR and First Aid Certification: This certification is especially useful in emergency situations and can demonstrate your ability to handle unexpected events.

Make sure to highlight any relevant certifications or training you have received in your resume, as they can help set you apart from other candidates.

Should you include your GPA?

Including your GPA is not necessary, but may be beneficial if it is above average or if you are a recent graduate with limited work experience in the industry. However, if your GPA is not impressive or your education is not related to the industry, it may be better to leave it out.

Examples of education and certification sections

By following these best practices for your education and certification sections, you can create a well-rounded and impressive waiter/waitress resume that catches the attention of potential employers.

Waiter/Waitress Resume Sample (with Annotations)

If you’re looking for a job as a waiter or waitress, having a great resume is essential to getting hired. A well-crafted resume can make you stand out from other applicants and showcase your skills and experience. In this section, we’ll provide a complete sample of a waiter/waitress resume, along with an overview of its key components and an explanation of the design choices and language used.

Waiter/Waitress Resume Sample

[Insert resume with relevant personal information removed, using appropriate formatting such as font, spacing, and bullet points]

Key Components of the Resume

Contact Information:  This section should include your name, phone number, email address, and any relevant social media profiles. Make sure that this information is up-to-date and professional.

Summary Statement:  This section should provide a brief overview of your qualifications, including your experience as a waiter or waitress, any relevant training or certifications, and your top skills.

Professional Experience:  This section should include all of your relevant work experience, including your job duties, the name of the company or restaurant where you worked, and the dates of employment.

Education and Training:  This section should include any relevant education or training you have received, such as a high school diploma, college degree, or certification from a hospitality or restaurant training program.

Skills:  This section should highlight your top skills, such as excellent customer service, strong communication skills, and the ability to work well in a team.

Design Choices and Language Used

The design of your resume is important because it can help make it stand out from other applicants. Some key design choices to consider include using bulleted lists to make your skills and experience easy to read, choosing a clean and easy-to-read font, and using clear section headings to organize your resume.

In terms of language, it’s important to use strong action verbs and descriptive language to highlight your experience and skills. For example, instead of simply listing your job duties, use language that emphasizes the impact of your work, such as “Managed a team of servers to ensure excellent customer service and satisfaction.”

The key to a successful waiter/waitress resume is to showcase your experience and qualifications in a clear and compelling way. By using a clean design and strong language, you can make your resume stand out to potential employers and increase your chances of getting hired.

Formatting and Design Tips for Your Waiter/Waitress Resume

When it comes to creating a successful waiter/waitress resume, formatting and design play a crucial role. A visually appealing resume can make a great first impression and help you stand out from other applicants.

Here are some tips on formatting and design to keep in mind when crafting your waiter/waitress resume:

Choosing the Best Font and Size

First and foremost, it’s important to choose a font and size that is easy to read and professional-looking. Avoid using fancy or overly decorative fonts that may be difficult for hiring managers to read.

Stick to standard fonts such as Arial, Calibri, or Times New Roman and use a font size of 10-12 points. Be consistent with your font choice throughout the entire resume.

Tips on Creating a Visually Appealing Resume

To create a visually appealing resume, consider using a simple and clean layout. Use plenty of white space to make the content easy to read and visually appealing.

You may also want to consider using color strategically to draw attention to certain sections of your resume. For example, you could use a different color for your headers or section headings.

However, be cautious not to use too many different colors or fonts, as this can make your resume look cluttered and amateurish.

Using Bullet Points and Spacing Effectively

Using bullet points is a great way to make your resume easy to scan and read quickly for hiring managers. Use bullet points to highlight your key accomplishments, skills, and experiences.

Additionally, make sure to use proper spacing to keep your resume looking clean and organized. Use spacing between sections and paragraphs as necessary to create a cohesive and visually appealing layout.

Choosing the right font and size, creating a visually appealing layout, and using bullet points and spacing effectively can help your waiter/waitress resume stand out from the crowd. With these tips in mind, you’ll be well on your way to creating a winning resume that showcases your skills and experiences in the best possible light.

Waiter/Waitress Cover Letter Tips and Examples

When applying for a waiter/waitress position, having a strong cover letter can set you apart from other candidates. A cover letter serves as an introduction to your potential employer and allows you to showcase your unique qualifications and experiences.

Importance of a Strong Cover Letter

A well-written waiter/waitress cover letter can demonstrate your attention to detail, professionalism, and passion for the industry. It can also highlight any relevant skills or experience that may not be reflected in your resume, such as customer service or food and beverage knowledge.

A strong cover letter can also show your personality and enthusiasm for the role, which can make you more memorable to the hiring manager. Ultimately, a strong cover letter can help you stand out and increase your chances of landing an interview.

Essential Elements of a Cover Letter

A successful waiter/waitress cover letter should include the following essential elements:

Introduction: Start by introducing yourself and stating the position you’re applying for.

Body paragraphs: Use the body paragraphs to highlight your relevant skills and experience, and explain why you’re a good fit for the role. Be sure to mention any specific achievements or contributions you’ve made in previous roles.

Closing: End your letter with a strong closing statement that summarizes your interest in the position and thanks the employer for considering your application.

Waiter/Waitress Cover Letter Examples

Here are a few examples of effective waiter/waitress cover letters:

Dear [Hiring Manager],

As an experienced waiter with over five years of experience in the industry, I was excited to see the job posting for the waiter position at [Restaurant Name]. I am confident that my skills and experience make me a strong candidate for the role.

In my previous roles at [Previous Restaurant Name] and [Other Previous Restaurant Name], I was responsible for ensuring excellent customer service and creating a warm and welcoming atmosphere for guests. I have a deep understanding of food and beverage service, and I am able to anticipate the needs of customers before they even ask. Additionally, I have experience handling cash and managing a point-of-sale system.

I am a team player who is always willing to go above and beyond to ensure that guests have an exceptional dining experience. I am excited about the opportunity to bring my skills and experience to the team at [Restaurant Name], and I look forward to hearing from you.

Thank you for your time and consideration.

Sincerely, [Your Name]

I am thrilled to be applying for the waiter position at [Restaurant Name]. I have always been passionate about the restaurant industry and providing exceptional service to guests.

In my previous roles at [Previous Restaurant Name] and [Other Previous Restaurant Name], I was responsible for creating a welcoming atmosphere for guests and ensuring their dining experience was memorable.

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26 Customer Service Resume Examples for 2024

Customer Service Resume

• Customer Service Resumes by Experience
• Customer Service Resumes by Role
• Writing Your Customer Service Resume

As the face of the organization, the customer service team is instrumental in building and maintaining a business’s reputation.

To be a successful customer service professional, you must have a wide-ranging skillset—patience, empathy, critical thinking, and detailed knowledge of your company’s products or services.

With such a tall order, you shouldn’t also have to be an expert at  building a resume . Our easy  resume tips  are available at your fingertips!

We’ve analyzed countless resumes and  chosen the 26 best customer service resume samples to help you land your next job in 2024 .

Furthermore, we’ll share our recommendations and advice so you can put your best foot forward on your resume; before you know it, you’ll also be ready to tackle your  customer service cover letter !

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Why this resume works

• The best way to do this is by making your points concise and highly relevant to the job to which you’re applying. If you include a  resume summary , tailor it to the business to which you apply. As a rule of thumb, the more you customize and  fine-tune your resume  for each job application, the more likely you are to get an interview. 

Entry-Level Customer Service Resume

• Choose two tastefully contrasting fonts: one for your section headers, and one for your body text. 
• Leverage white space throughout your resume to give it a clean, easy-on-the-eye, professional feel.
• We suggest bold (but not garish) colors in the header and titles to draw attention.
• Say goodbye to excess white space by adding some relevant projects you’ve worked on.
• Just make sure they relate to the  customer service job description  and emphasize your most relevant skills.

Customer Service Associate Resume

• Something very impressive on a  customer service associate resume  is when you’ve gone the extra mile to be certified. Definitely include any licenses or certifications you have in a dedicated “Certifications” section.
• Our  user-friendly resume templates  and  Google Docs resume templates  allow you to quickly add a section just for certificates and licenses.
• For example, “Handled an average of 40+ customer complaints per day with a 93% customer satisfaction rate.”

Customer Service Manager Resume

• Don’t worry though! You can easily tailor it by mentioning the specific job title you’re seeking, the company’s name, and any position-specific skills you’ve learned.If these kinds of details paralyze you, take a breath; now, start off your  resume-building  adventure with one of our  free resume templates  or  Google Docs interactive resumes  that already have sections laid out for your objective.
• Though including a  resume objective  is optional, we recommend one if you’ve had a career change, are entry-level, or simply need to effectively fill a little space on your resume.
• If you choose to add it, make sure it’s unique and personalized for every application you submit. That’s right. Every single one.

Customer Service Lead Resume

• Also, a technical support specialist position might have refined your problem-solving skills and technical knowledge, essential for resolving issues beyond the first line of support. A moment or two when your leadership stance shone brightly is a welcome addition to your customer service lead resume.

Airline Customer Service Resume

• In the same line, use larger fonts to draw the hiring manager’s attention to different essential parts of your resume. For example, role titles should be in a larger font and title case format, while terms accentuating your skills, hobbies, contact information, and education should be in uppercase.

Customer Service Call Center Resume

• It’s fine even if you mention them in other unrelated job roles. Just ensure that you clearly state how your assistance helped customers in a particular scenario.
• If you run out of room in your resume, remember that a cover letter generator can help you expound quickly on the details you care about sharing.

Customer Service Bank Resume

• Even if it’s only a short stint, mention how you went beyond resolving technical issues at a desk by adding your ability to make personalized follow-ups, maintain high-data accuracy rates, and implement any customer feedback provided.

Insurance Customer Service Resume

• Remember that expertise in communication efficiency, accurate responses align well with the requirements of the role since you will be handling customers.

Client Service Manager Resume

• And if you may, add your metrics on improving customer satisfaction to further prove your potential.

Customer Service Specialist Resume

• Luckily, customer service is typically a metric-heavy role. From sales to customer reviews to retention, there’s a lot of numbers you can draw upon, such as customer satisfaction scores, how many customers you helped, and sales targets you exceeded.
• Metrics draw the eye of the resume reader and increase the length of time they’ll review your  customer service specialist resume , which increases your likelihood of getting an interview. Since a hiring manager will, on average, spend six seconds reviewing your resume, hooking their attention quickly is key.

Retail Customer Service Clerk Resume

• The structure of your  retail customer service resume  can either help or hurt the flow of the employer’s reading experience and affect whether or not you get that interview.
• We suggest you experiment with an array of  resume templates  and go for the one that zooms in on your greatest selling points.
• Sprinkle in impressive numerical metrics such as team headcounts, sales targets met, and payment processing accuracy percentages whenever possible.

Customer Success Manager Resume

• Challenge yourself to prove your impact with metrics.
• For example, how much time did you save in labor hours? How much did you increase profits for the company? Provide any details that show how quickly you could boost numbers at the next business that’s smart enough to hire you. 
• Striking a good balance between hard and soft skills is tricky, but doable—the  skills section on your resume  can emphasize the soft skills that made those impressive numbers happen in the first place.

Bilingual Customer Support Resume

• For example, you can mention the number of reward program members you signed on, the number of customers you helped per shift, the number of performance-based awards you earned, and the percentage of bilingual clients who specifically returned to you for assistance.
• Pass the automated tracking system filter by peppering your skills section with relevant keywords you’ve taken the time to mine from the  job description .
• Just be sure the keywords you glean from the job description truly match the skills you possess! Better to be a master of a few talents than have a surface knowledge of many.

Customer Service Consultant Resume

• Having trouble breaking up with the roles you had in high school? You can save old positions in a separate document, just in case. Just reassure yourself that you can discuss this expertise during an interview.
• Rather than cramming your work experience down to microscopic font size, try honing in on your most relevant work history. 
• Since you probably have plenty of experience, you may want to consider including a  resume summary , which can give a valuable overview of your skills and how they’ve driven results over the course of your lengthy (10+ years for a summary) career. 

Customer Service Agent Resume

• As long as you’re not distracting from the content of your resume, go ahead and get a little creative. 
• Do this by  organizing your resume  into distinct sections (subheadings are your friend), and use an unexpected pop of color to draw on your personality. Who said your resume has to be boring? 
• Focus on adding hard skills, like Zendesk, Salesforce, and Microsoft Word.

Customer Service Success Specialist Resume

• Hiring managers in the customer service field often have less than a minute to review your resume, so it’s important that you place the most relevant information where they’ll see it! 
• Emphasize growth in your career by ordering your work experience in a  reverse-chronological resume format , meaning that your most recent experience will be listed at the top of the page. 
• Including numbers in your work experience bullet points shows the employer that you’re great at your job! Ultimately, they’re looking for specialists who can perform the job well, and numbers prove that you can. 

Customer Service Coordinator Resume

• That’s right. Your resume doesn’t need to look computer-generated to command respect. In fact, using a sprinkle of color can demonstrate your confidence and individuality, making you an even more appealing candidate. 
• A word of caution: While more companies are valuing the individuality and flair of applicants, there are times when toned-down colors (like deep navy, slate gray, or hunter green) may be more appropriate. This can be especially true if you’re applying to a larger corporate business. Determine what’s best by investigating the  customer service job description’s  work culture.

Customer Service Advisor Resume

• Now, that doesn’t mean you need to bring the entire color wheel to your resume. Instead, focus on grabbing recruiters’ attention by using one or two colors for your section titles. You can start from scratch to find a visually-appealing color, or use a  resume template  if you’re not artistically inclined. 
• Take your resume personalization to the next step by adding a  career summary  section if you’re a total pro in the field with more than a decade of experience. Use this section for some humble bragging and tell hiring managers about your biggest accomplishments over the course of your career. Because if there’s any good time to brag, it’s on your resume, right?

Customer Service Technician Resume

• It’s surprisingly easy! Using hard numbers throughout your resume makes hiring managers slow down and read more carefully, plus using metrics supercharges your resume clout and indicates that you know your value (literally). 
• Don’t be afraid to highlight your  hobbies and interests on your resume .
• But, please, please ensure you can relate them to the job. If you’re including a super interesting hobby, a hiring manager is almost certainly going to ask you all about it. You better 1.) actually do that hobby, and 2.) be able to relate that hobby to relevant customer service tech job skills. 

Customer Service Representative Resume

• So, instead of simply adding ‘Sales’ as a skill in your customer service representative resume , use an example of where and how you used said skillset. Try, “Boosted high-end electronic sales by 34% through deep product knowledge and personalized demonstrations.”

Call Center Customer Service Resume

• Format your resume so that your most recent experience and achievements are at the top of your call center customer service resume . By doing this, you’re presenting those highlights in a way that they’re the very first thing a recruiter will probably look at.

Professional Customer Service Resume

• Let’s say you have a Certified Customer Service Professional (CCSP) certification on your professional customer service resume—it immediately lets a potential employer know you’re well-equipped and ready to provide exceptional customer service.

Customer Service Supervisor Resume

• If you know your way around a specific CRM or management software, don’t miss the opportunity to add it to your customer service supervisor resume and show an employer you’re a well-rounded candidate.

Remote Customer Service Resume

• By using a remote customer service resume template that’s clutter-free and spotlights what’s really important, you can show a recruiter what they need to see to form a positive opinion of you.

Customer Service Sales Resume

• Let’s take the poetry writing, portrait sketching, and vector illustration mentioned in this customer service sales resume . They convey that you have a knack for being creative, understanding design, and paying attention to detail—all of which will come in handy in your professional role.

Related resume guides

• Receptionist
• Sales Associate
• Front Desk Receptionist

4 Tips to Improve Your Customer Service Resume Today

Customer service resumes have gone beyond a simple list of experiences and education that prove your worth. Now, they’re as varied as the candidates themselves. Before writing a resignation letter and applying for your next job, check out BeamJobs’ list of recommendations to make your resume sound professional, look neat, and prove without a doubt that you’re the best candidate. We’ll cover:

• Customer service skills
• Formatting your customer service resume
• Quantifying your previous impact
• Customizing your resume for each job

Tip 1: Confidently choose your customer service skills

The  skills section of a resume  might be short, but it packs a punch. This is where you sell what you’re capable of and what you can do. This section is especially important for ATS to keep you in the running, so it’s crucial to pay attention to what skills you possess.

You should list both hard skills (like Microsoft Office Suite, HubSpot, or HelpDesk) and soft skills (like organization, problem-solving, and interpersonal communication). The best place to find applicable skills would be the job description itself—see what’s required for the tasks listed, and then use those tasks to steer you in the right direction.

Let’s say you run across a  customer service job description  requesting bilingual support like this:

• Answer telephone calls and emails promptly in Spanish and English
• Maintain and extend client base through positive customer interaction
• Excellent verbal and written skills in both Spanish and English
• Strong organizational and analytical skills 
• Flexible—must be able to work independently AND with a team daily

Based on the job description, it’s clear this company values a bilingual, organized individual who is an effective communicator. These skills (as long as they accurately define you) should serve as the foundation of your skills section. And a word to the wise—don’t apply for a job if you can’t honestly say you own the skill set required. 

Now, it’s time to tailor your skills section to the job description, which could look like this:

• Bilingual (Spanish and English)
• Organized 
• Strong verbal and written communication 
• Proven customer success 
• Empathetic 
• Methodical and thorough documentation 
• CRM (HubSpot)

Not every customer service job description will look like the one above, so your skills section should reflect the role for which you’re applying.

The following skills would be great additions to other customer service positions:

• Data analysis
• Metrics-driven
• Customer service reporting
• Self-motivated
• Social media
• Creative problem-solver
• Inquisitive

Tip 2: Format your resume for the ATS and recruiters 

When you open the pages of a book, what’s more inviting: dense blocks of text with little color or short paragraphs with headings, indents, and plenty of white space? The latter is easier to read and, thus, more inviting. Your customer service resume needs to follow the same principle since it’s your first impression. Make the recruiter’s job as easy as possible by being neat, easy to read, and understandable. 

There are multiple ways to achieve this, but one of the easiest is to put things in  reverse-chronological format . This helps recruiters know immediately where you’re coming from. (For example, if you recently worked as a customer service representative, you’ll have a shorter adjustment period. And even if you were a customer service rep a few years ago, the reverse-chronological order will help recruiters quickly assess your qualifications.)

Further suggestions for keeping your resume easy to read: 

• Bullet points rely on keywords, essential for making your resume ATS-friendly. The condensed structure and repetitive points also relieve eye strain when reading.
• Place the customer service title beneath your name to make it easier for the recruiter to keep that specific job in mind as they scan your resume. This is especially crucial when a company is hiring for multiple positions.
• The average time a recruiter spends looking at a resume is six to seven seconds, which means you should only include necessities. Anything else that’s relevant can be brought up in the job interview.
• Some companies see them as antiquated, but others like knowing exactly what you’re aiming for. Scan resumes in the job field to see if others include them, and consider reaching out to current employees on LinkedIn for advice.
• Primarily, fancy icons or images may confuse the ATS. Beyond that, leaving them off your resume looks more professional; plus, it leaves room for more important things, like skills or awards.

Objective or summary for your customer service resume?

Objectives and summaries  are a hot topic for resumes. It’s up to you to decide if an objective or summary is needed for your customer service resume. Typically, objectives/summaries are a good idea if you’re changing careers, you’re an entry-level applicant, or if you want to customize them for each application. Otherwise, it would be best to leave space for other things.

The difference between objectives and summaries rests in their purpose and your level of experience. Both are roughly two to three sentences, but  an objective describes your interest and qualifications for the job while a summary highlights your past work . If you have limited experience, you should choose an objective to sell why you’re the best candidate, but if you’re years into customer service, you could include a summary to describe your unique background.

No matter if it’s a summary or an objective, it should always be concise, informative, and personal ; this is your chance to show your personality and skills before the interview, so make it count.

When you write your objective, communicate your reason for applying and why you’d make a great candidate. Avoid making it generic, flat, or too casual: 

• College graduate looking for work in the customer service industry to start a life-long career. I’m hardworking, great with people, and skilled with computers.

Instead, your objective should be specific, detailed, and unique to both you and the job description. Try something that highlights your skills regardless of your experience level:

For those who have 10+ years of experience, a summary is the best way to go. Poor summaries have limited and vague information:

• I’m a manager who is seeking further professional growth. I’m good at resolving conflicts, handling money, and writing reports; looking for a job that will give me experience and career options.

Rather, a summary should be a highlight reel of your accomplishments and expertise. To further showcase your talent, add metrics here, too:

This summary is tailored to the position and outlines the candidate’s experience and skills while being personable and not too formal. By carefully crafting your objective or summary, you can rise above the competition in just two to three sentences.

Tip 3: Leverage metrics on your customer service resume 

Leveraging metrics is all about avoiding generality and demonstrating success. Most job description bullets don’t describe how successful, friendly, or efficient you were. However, saying, “Assisted 200+ customers weekly with technical questions with a 98% customer satisfaction rate,” tells the recruiter the specifics of your talents and abilities. 

Writing metrics for every single bullet point isn’t necessary, but including an estimate when you can is better than staying vague.

Some customer service metrics to add to your resume include:

• Customer satisfaction (CSAT) score: The core aspect of customer service is keeping customers happy, so providing high CSAT scores based on your interaction with customers is bound to get recruiters noticing.
• Net promoter score: Just like the CSAT, this gives an insight into how happy customers are with the company. 
• Employee retention rate: This statistic works well if you’re in a management position with a tight-knit group. That means your leadership has a direct effect on how many customer service reps leave or stay.
• Resolution rate: By showing a percentage of solved cases, you demonstrate your effective problem-solving skills and care for the customer.
• Customer effort score: This shows how much effort it took to get an issue resolved. Less effort means you’re easier to work with and more effective, which is why a low CES score is useful to add to your resume.
• Customer/employee numbers: Providing the number of teammates, employees, or customers you’ve helped or served is a great way to show your capability in helping large volumes of people.

Now that you know what kind of metrics to include, below are some examples of how you can use them in practice. If you have trouble calculating some of the aforementioned metrics,  HelpCrunch  or  Kustomer  have some helpful formulas. 

• Assisted over 250 patrons with technological questions monthly with a consistent 86 CSAT score based on interactions
• Extended the client base through positive, empathetic communication, resulting in a net promoter score of over 50
• Led a group of 20 employees through conflict resolution training, and updated onboarding processes that improved employee retention by 23%

Tip 4: Customize your customer service resume for the job 

Just as every company is different, no customer service position is identical. So, why would you submit the same resume for multiple customer service job applications? Tailoring your resume shows you have researched the job and helps corroborate your candidacy.

Check the following list for advice on how to customize sections of your resume:

• Mention the company by name and what you hope to accomplish. Check the “job details” section of the job description to see what the company hopes to achieve, whether it’s boosting customer loyalty or increasing customer satisfaction.
• Many customer service jobs require similar skills, but that doesn’t mean your skills should stay stale. Check the job description’s qualifications to scan for skill keywords to use. Keep it under 10 to avoid being excessive.
• Include the job description requirements in your resume as much as you can. If the job description says they’re looking for someone who will “standardize quality customer service through positive customer interactions,” mimic that wording on your resume to describe your past achievements. This helps make your resume ATS-friendly while highlighting your skills.
• No matter the customer service role you’re seeking, there are many ways to  write your resume  so that it’s relevant and unique to every application:

Customer service resume

• All of these are good ways to customize your job description points.
• Include a concise objective that mentions the company by name, and highlight why you’re qualified for the job.
• Have you assisted large volumes of customers or boosted overall customer numbers? Have you increased efficiency or used specific software discussed in the job description? 

Customer service rep resume

• Outcomes like increased sales or error reductions are great metrics to include.
• Highlight skills like empathy, friendliness, and negotiation in your skills section and job description bullets.
• Include your goals for your interactions with customers, like “established lasting relationships” to draw attention to your interpersonal skills.

Customer service manager resume 

• Use verbs like “directed,” “led,” or “modeled” to demonstrate productive leadership.
• Include a summary to showcase the success of your career so far and what you can bring to your new job.

Entry-level customer service resume

• For example, if you were a lab assistant, you had to be highly organized and a great problem-solver, which would work well in a customer service resume.
• Stress your ability to work well with people—include any courses,  extracurricular projects , or volunteer efforts where you interacted with people consistently. 

Retail customer service resume

• Include past experience where you solved problems, troubleshot issues, or resolved disagreements.
• Anything relating to product management would be an excellent addition—think of past jobs that dealt with marketing or sales, especially if you can provide metrics like increased revenue or reaching sales targets.

Customer success manager resume

• CSMs must be able to see trouble coming and steer clear, so include responsibilities where you proactively and positively improved the customer’s experience.
• Resilience and tenacity are two core elements of the customer success journey, so long-term projects and goals are solid additions to prove you’re willing to spend the time to get something done right. 

Bilingual customer support resume

• Include all languages in which you’re fluent in the skills section. Also, make sure to highlight your bilingual (or multilingual) abilities in your objective or summary.
• Mention how you improved your customer service strategies or practices as this will show you actively make customer experiences better for everyone.

Customer service consultant resume

• CSCs are also great advocates for both the customer and the company. They see things from both the customer’s perspective and the company’s, so keep your resume balanced between your advancements for the company and your success with customers.

The keys to your customer service resume

Resumes are your first impression, so it’s important you make a good one. By taking the extra time to customize and adjust your customer service resume, you’ll catch the eye of hiring managers. With your list of relevant skills, professional formatting, specific job metrics, and customized additions, your resume is sure to stand out from the competition.

Upload your resume to our  resume checker  to see if your resume meets our AI-powered recommendations. If you’re starting from scratch, use our  resume builder , which allows you to create resumes from the ground up with helpful hints and tools from BeamJobs. If you’ve made it this far, it’s safe to say you’re well on your way to crushing your customer service resume!

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Waiter Resume Examples

Writing a resume as a waiter can be intimidating. After all, you may have minimal experience in the hospitality industry. However, that doesn’t mean you can’t create a great resume. With the right knowledge, you can craft a resume that can help you stand out from the competition. This guide will provide you with tips on how to effectively write and format a resume for a waiter position. It will also provide you with examples of resumes that have been successful in the job market. By the end of this guide, you’ll be well on your way to creating an impressive resume that employers will be sure to notice.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I am a highly experienced waiter with over 8 years in the restaurant industry. I am well- versed in customer service, hospitality, and food and beverage knowledge. I have a passion for creating a memorable dining experience for guests and I take pride in my ability to increase customer satisfaction.

Core Skills :

• Strong customer service and hospitality skills
• Excellent communication and listening abilities
• Knowledgeable in food and beverage service
• Able to multi- task and work in a fast- paced environment
• Highly organized and detail oriented
• Proficient in point of sale systems

Professional Experience :

• Server, ABC Restaurant, 2008- Present
• Greet guests, take orders and serve dishes according to restaurant standards
• Communicate with kitchen staff regarding orders and special requests
• Inform guests of specials, seasonal menu items and promotions
• Accurately process cash, credit, and gift card transactions
• Resolve customer complaints quickly and efficiently
• Fulfill alcoholic beverage orders and adhere to responsible alcohol service regulations

Education :

• High School Diploma, XYZ High School, 2008

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Waiter Resume with No Experience

• Enthusiastic and hardworking individual looking to gain experience as a Waiter.
• Possess great interpersonal skills, eager to learn more in the hospitality industry, and excited to contribute to an amazing team.
• Strong customer service and communication skills
• Ability to take orders correctly and accurately
• Experienced in handling cash and credit card payments
• Knowledge in food safety, sanitation, and hygiene
• Strong time management and multitasking skills

Responsibilities

• Greet customers and present menus
• Take orders and serve food and beverages in a timely manner
• Prepare bill and process payments
• Answer questions or make recommendations for other products
• Ensure the highest quality of customer service is maintained
• Maintain a clean and tidy work area at all times
• Adhere to safety and sanitation regulations
• Keep up with menu changes and specials

Experience 0 Years

Level Junior

Education Bachelor’s

Waiter Resume with 2 Years of Experience

Experienced Waiter with 2 years of experience in the hospitality industry. Proven ability to provide exceptional customer service and to create a positive dining experience. Self- motivated and able to work independently as well as part of a team.

• Food Preparation
• Inventory Management
• Customer Service
• Order Taking
• Cash Handling
• Problem Solving

Responsibilities :

• Greeted customers and take orders accurately
• Upsold menu items and successfully promoted daily specials
• Responded to guest inquiries and resolved customer complaints
• Prepared tables for meals, including setting up items like linens and silverware
• Maintained cleanliness of the restaurant and adhered to all safety and sanitation regulations
• Ensured proper food presentation and serving portions
• Managed inventory and restocked as needed
• Provided excellent customer service to guests at all times

Experience 2+ Years

Waiter Resume with 5 Years of Experience

I am a customer- oriented waiter with 5 years of experience in the hospitality industry, providing excellent customer service in fast- paced, high- volume environments. I have an excellent knowledge of menu items, including how to prepare and serve them, and I am skilled in upselling techniques. I have experience operating cash registers, preparing and organizing the dining area, and have a strong customer service ethic. I am able to work independently and as part of a team, and I am able to learn and adapt quickly to new procedures and techniques.

• Exceptional customer service
• Knowledge of food items and preparation
• Upselling techniques
• Cash register operations
• Excellent communication
• Greet customers and take orders
• Suggest menu items, upsell specials
• Ensure accuracy of orders
• Prepare and serve food in a timely manner
• Ensure dining area is clean and well organized
• Maintain accurate record of customer orders
• Ensure customer satisfaction by responding to concerns and queries
• Handle customer payments for transactions
• Replenish beverage and food supplies in the dining area

Experience 5+ Years

Level Senior

Waiter Resume with 7 Years of Experience

I am an experienced and motivated waiter with 7 years of experience in the food service industry. I possess excellent customer service skills and am able to work in any situation. I have considerable knowledge of menu items, preparation techniques, and food presentation. I am also an excellent multitasker as I am able to take orders, deliver food to tables, help prepare food, and take payment. I am reliable and always willing to go above and beyond to ensure customers are satisfied with their experience.

• Excellent customer service skills
• Knowledge of food preparation techniques
• Ability to multitask
• Ability to take orders and payment
• Reliable and motivated
• Greet customers, take orders and serve food
• Provide accurate information about menu items
• Prepare food items with accuracy and speed
• Maintain cleanliness of the restaurant
• Ensure timely delivery of food to tables
• Provide customers with prompt and courteous service
• Follow food safety and sanitation guidelines

Experience 7+ Years

Waiter Resume with 10 Years of Experience

• Experienced Waiter with 10 years of service in the food and beverage industry.
• Customer- oriented with a commitment to delivering outstanding hospitality experiences for guests.
• Proficient in responding to customer needs and requests in a timely manner.
• Ability to take orders with accuracy and ensure that all orders are timely and efficiently served.
• Excellent multitasking skills with the ability to manage multiple tasks simultaneously.
• Menu Knowledge
• Time Management
• Multitasking
• Food Safety
• Alcohol Service
• Greet guests and take orders in a polite, professional and helpful manner.
• Provide accurate information to guests regarding the menu and ingredients.
• Ensure that all orders are timely and efficiently prepared and served.
• Maintain knowledge of the menu, ingredients, and specials in order to answer guest inquiries.
• Provide excellent customer service by anticipating customer needs and responding promptly and courteously to customer requests.
• Collaborate with kitchen staff in order to ensure that orders are prepared in a timely manner and to the customer’s satisfaction.
• Supply guests with accurate information regarding alcoholic beverages and ensure that alcohol is served responsibly.
• Maintain a clean and organized workspace, adhering to food safety standards.
• Check customer’s identification to ensure that they meet the minimum age requirements for the purchase of alcoholic beverages.
• Manage cash registers and handle transactions accurately and efficiently.
• Demonstrate teamwork and contribute to a positive working environment.

Experience 10+ Years

Level Senior Manager

Education Master’s

Waiter Resume with 15 Years of Experience

A highly experienced waiter with 15 years in the hospitality industry and an outgoing, customer- oriented attitude. A reliable team player who is knowledgeable in food and beverage service, able to provide excellent customer service and ensure the highest standards of satisfaction. Possesses an excellent memory and the ability to multi- task in a fast- paced environment.

• Food and beverage service
• Customer service
• Memory and recalling
• Time management
• Problem- solving
• Interpersonal communication
• Understand and anticipate the needs of guests
• Take and deliver orders accurately
• Ensure guests are satisfied with the food and beverage service
• Ensure all health and safety regulations are followed
• Assist in setting up and clearing tables
• Assist in stocking and organizing food, beverages and supplies
• Assist in making menus and other promotional materials
• Provide guests with menus and take orders
• Calculate bills and collect payments
• Assist in resolving customer complaints and disputes
• Assist in training new staff members
• Help with inventories and stock control

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Waiter resume?

Writing a waiter resume can be a challenge, but with a few key components, you can craft a resume that will help you land your next job. Here are some of the key elements that should be included in a waiter resume:

• Contact Information: Make sure to include your name, address, phone number, and email address so that potential employers can contact you.
• Work Experience: Include any prior waiter jobs that you’ve held and provide a brief description of your responsibilities. Be sure to include information such as how long you worked in each position and any awards or recognition you received for outstanding work.
• Education: If you have any relevant educational background, such as a hospitality or restaurant management degree, make sure to include this in your resume as well.
• Skills: List any relevant skills that you possess, including customer service, communication, problem-solving, and multitasking.
• Certifications: If you have any certifications related to food safety, customer service, or wine service, be sure to include these in your resume.
• References: List any references you may have, such as previous employers or mentors.

By including these key elements in your waiter resume, you can increase your chances of getting the job you want. Good luck!

What is a good summary for a Waiter resume?

A good summary for a Waiter resume should highlight the skills and experience that make you an ideal candidate for the position. It should provide a brief overview of your relevant education, qualifications, and previous employment experience. Additionally, a waiter resume should emphasize any unique customer service or hospitality skills you have as well as any special training or certifications you possess. Finally, a good summary for a waiter resume should mention any awards or recognition you have received in the hospitality industry. Ultimately, a strong summary can help set you apart from other applicants and show potential employers why you are the best candidate for the job.

What is a good objective for a Waiter resume?

A waiter’s resume should contain an objective that clearly outlines their goals and professional aspirations in the restaurant industry. A good waiter resume objective should express the individual’s dedication to providing excellent customer service and a great dining experience. Here are some objectives that are good for a waiter resume:

• To obtain a waiter position at a high-end restaurant, utilizing my excellent customer service and communication skills to create a memorable dining experience for all customers.
• Seeking to apply my prior experience in the hospitality industry and strong interpersonal skills to serve as a waiter at a high-end restaurant.
• Eager to work as a waiter at a renowned restaurant in order to enhance my knowledge and skills in the hospitality industry.
• To apply my customer service skills and knowledge of food and beverage services to provide an outstanding experience to every guest as a waiter.
• To secure a waiter position at a high-profile restaurant, utilizing my expertise in customer service and passion for food and hospitality.

A good waiter resume should have an objective that expresses the individual’s commitment to providing excellent service and creating a great dining experience. It should also express the individual’s enthusiasm for the restaurant industry and desire to gain more experience.

How do you list Waiter skills on a resume?

When writing your resume, it’s important to highlight the skills you have developed as a waiter. Not only can these skills be beneficial in the food service industry, but they can also be beneficial in many other areas, such as customer service and retail. Here are some tips for highlighting your waiter skills on your resume:

• Include a “Skills” section: In your resume, be sure to include a separate section detailing your specific waiter skills. Examples of such skills include effective communication, multitasking, time management, problem solving, customer service, and menu knowledge.
• Detail your experience: When describing your experience as a waiter, make sure to include details such as the length of time you worked in the role, the size of the establishment, and any awards or accolades you received.
• Use strong action verbs: When writing about your experience and skills, make sure to use strong action verbs, such as served, planned, communicated, organized, and managed. This will help to emphasize your experience and make your resume stand out from the competition.
• Highlight special skills: If you have any special skills, such as the ability to speak multiple languages or a certification in food safety, be sure to include this information on your resume. This will help to demonstrate the breadth of your experience and make you even more attractive to potential employers.

What skills should I put on my resume for Waiter?

When writing the skills section of your resume for a waiter position, it is important to include all of the key skills employers are looking for. This will help to make sure your resume stands out to hiring managers and recruiters. Here are some of the skills you should consider including:

• Customer Service: As a waiter, you will be responsible for providing exceptional customer service. Make sure to highlight your experience dealing with customers and any customer service training you’ve received.
• Food Preparation: You will be responsible for preparing and serving food to customers. Make sure to list any relevant experience you have in food preparation or any culinary training you’ve received.
• Knowledge of Menu: You should have a knowledge of the menu offerings at the restaurant you are applying for. List any experience you have with similar menus or any menu-related certifications you’ve obtained.
• Attention to Detail: As a waiter, you need to be highly detail-oriented, from taking orders correctly to delivering food promptly. Be sure to include any experience that demonstrates your attention to detail.
• Time Management: As a waiter, you will need to manage your time efficiently in order to serve all customers in a timely manner. Mention any experience you have with managing your time in a busy environment.
• Knowledge of Food Safety Practices: List any certifications or training you’ve received in food safety, such as food handler certifications.
• Multitasking: You need to be able to multitask while working as a waiter. List any experience you have with multitasking in a fast-paced environment.
• Teamwork: Working as a waiter, you will need to be able to work well with others. Make sure to include any experience you have working as part of a team.

Key takeaways for an Waiter resume

If you want to make your waiter resume stand out, here are some key takeaways to help you:

• Highlight Your Experience: Make sure to showcase any relevant experience you have in the restaurant industry, such as hosting, taking orders, refilling drinks, and any other skills you may have acquired.
• Showcase Your Skills: Include any soft skills that you possess, such as customer service, problem-solving, communication, and organizational skills.
• Demonstrate Reliability: Employers want to hire someone who is reliable and can be counted on to show up for their shifts. Include any examples of reliability, such as perfect attendance or being able to work late with little notice.
• List Your Education: Include any relevant education, such as a degree in hospitality or a certificate in food safety.
• Include Your Certifications: If you have any certifications related to the restaurant industry, be sure to include them on your resume.

These are some key takeaways to include on your waiter resume to help you stand out and show employers you are the right candidate for the job.

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Top 12 Waitress Skills to Put on Your Resume

In the fast-paced and demanding world of hospitality, having a resume that showcases a comprehensive set of waitress skills is crucial for standing out to potential employers. This article delves into the top 12 skills that can elevate your resume, highlighting the essential attributes that demonstrate your capability to provide exceptional service and contribute to a positive dining experience.

Waitress Skills

• POS Systems
• Customer Service
• Time Management
• Multitasking
• Sales Techniques
• Conflict Resolution
• Stress Tolerance
• Flexibility
• Detail-Oriented

1. POS Systems

A POS (Point of Sale) system for a waitress is a digital platform used to manage orders, process payments, and track sales in a restaurant setting, streamlining the service and payment process for both staff and customers.

Why It's Important

POS systems streamline the ordering and payment process, enabling waitresses to efficiently manage customer orders, process transactions quickly, and improve overall dining experience through faster service and accurate billing.

How to Improve POS Systems Skills

Improving POS (Point of Sale) systems, especially for a waitress, involves enhancing efficiency, usability, and customer service capabilities. Here are concise strategies:

User-Friendly Interface : Ensure the POS system has an intuitive, easy-to-navigate interface to reduce order-taking time and errors. Square offers customizable layouts suitable for fast-paced environments.

Mobile POS Integration : Equip staff with mobile POS devices to take orders directly at the table, speeding up service and improving accuracy. Toast provides robust mobile solutions for restaurants.

Integrated Payment Solutions : Incorporate diverse payment options including contactless and mobile payments for customer convenience. Shopify POS supports various payment methods seamlessly.

Real-Time Updates : Use systems that update inventory and menu items in real-time to avoid order discrepancies. Lightspeed offers real-time menu management.

Training and Support : Ensure ongoing training for staff on the POS system and provide access to 24/7 customer support for troubleshooting. Clover is known for its comprehensive support and training resources.

By focusing on these areas, POS systems can be significantly improved, leading to faster, more efficient service and a better overall customer experience.

How to Display POS Systems Skills on Your Resume

2. OpenTable

OpenTable is an online reservation platform that allows customers to book tables at restaurants, helping waitresses manage dining reservations and guest seating efficiently.

OpenTable is important for a waitress because it streamlines the reservation process, helps manage table assignments efficiently, and reduces the chances of overbookings or guest wait times, enhancing the dining experience for both staff and customers.

How to Improve OpenTable Skills

Improving OpenTable from a waitress's perspective involves enhancing both the user experience and the operational efficiency of the platform. Here are a few concise suggestions:

Real-Time Table Management : Implement a more dynamic and responsive table management system that updates in real time, allowing waitstaff to instantly see table availability and status. This would streamline seating and reduce wait times for customers.

Waitlist Integration : Integrate a digital waitlist feature that allows customers to add themselves to a waitlist via the OpenTable app before arriving at the restaurant. This can help manage customer expectations and improve the hostess's ability to manage incoming guests. Waitlist Integration Guide.

Server Performance Tracking : Include a feature for tracking server performance through customer feedback directly linked to their dining experience. This can help identify areas for improvement or reward outstanding service. Feedback System .

Enhanced Communication Tools : Provide in-app messaging or notification tools for waitstaff to communicate special requests or issues directly to the kitchen or management, improving service efficiency and customer satisfaction. Communication Tools.

Training Resources : Offer online training resources and tutorials for new staff to quickly get up to speed on using OpenTable, ensuring smooth operation during service. Training Resources.

By focusing on these areas, OpenTable can significantly improve the dining experience for customers, streamline operations for waitstaff, and ultimately drive more business for restaurants.

How to Display OpenTable Skills on Your Resume

3. Customer Service

Customer service, in the context of a waitress, involves courteously attending to guests' dining needs, efficiently taking orders, serving food and drinks, and ensuring a pleasant dining experience.

Customer service is crucial for a waitress as it ensures customer satisfaction, encourages repeat business, and fosters a positive dining experience, directly impacting the restaurant's reputation and revenue.

How to Improve Customer Service Skills

Improving customer service, especially for a waitress, involves enhancing the dining experience through attentive, efficient, and friendly interactions. Here's a concise guide:

Be Attentive: Listen carefully to customers' requests and preferences. Mindful listening can significantly improve the accuracy and speed of service.

Know the Menu: Have a thorough understanding of the menu items, including ingredients and preparation methods, to confidently answer questions and make recommendations. Food knowledge is key to customer trust and satisfaction.

Communicate Clearly: Keep customers informed about wait times and promptly address any issues that arise. Effective communication skills build customer rapport and trust.

Be Friendly and Positive: A warm greeting, smile, and positive attitude can enhance the customer's dining experience. Positive body language also plays a crucial role in non-verbal communication.

Follow Up: Check back with customers during their meal to ensure satisfaction and quickly rectify any problems. This follow-up strategy shows attentiveness and commitment to customer satisfaction.

Handle Complaints Gracefully: Address complaints with empathy, apologize sincerely, and offer solutions promptly. Dealing with complaints effectively can turn a negative experience into a positive one.

Seek Feedback: Encourage and act on customer feedback to continuously improve service quality. Implementing a feedback system can provide valuable insights for improvement.

By focusing on these areas, a waitress can significantly enhance the dining experience, leading to higher customer satisfaction and loyalty.

How to Display Customer Service Skills on Your Resume

4. Time Management

Time management for a waitress involves efficiently prioritizing and organizing tasks such as taking orders, serving food, clearing tables, and attending to customer needs, to ensure timely and quality service in a fast-paced environment.

Time management is crucial for a waitress to efficiently serve multiple tables, ensure timely delivery of orders, and provide a positive dining experience, thereby maximizing customer satisfaction and restaurant productivity.

How to Improve Time Management Skills

Improving time management as a waitress involves prioritizing tasks, staying organized, and efficiently managing your time to provide excellent service. Here are concise tips:

Prioritize Tasks: Quickly determine the order of importance for tasks such as taking orders, serving food, and clearing tables. Focus on urgent and high-impact activities first.

Stay Organized: Keep your workspace and items you need in order. Use a waitstaff organizer to manage orders and bills efficiently.

Communicate Effectively: Clear communication with both your team and customers can save time. Discuss team strategies for busy periods.

Batch Activities: Group similar tasks together to reduce back-and-forth. For example, clear multiple tables in one trip to the kitchen.

Use Technology: Employ restaurant management software for reservations and orders to streamline operations.

Learn to Say No: When overwhelmed, communicate your capacity. It’s better to provide quality service to fewer tables than to underperform across many.

Self-Care: Adequate rest and self-care improve focus and efficiency, directly impacting time management.

By focusing on these strategies, a waitress can enhance her time management skills, contributing to better service and a more enjoyable work experience.

How to Display Time Management Skills on Your Resume

5. Multitasking

Multitasking for a waitress involves efficiently handling multiple tasks at once, such as taking orders, serving food and drinks, clearing tables, and attending to customer needs, all while ensuring timely and quality service.

Multitasking is important for a waitress because it enables efficient handling of multiple tasks—such as taking orders, serving food, and managing payments—simultaneously, ensuring prompt and satisfactory customer service in a fast-paced environment.

How to Improve Multitasking Skills

Improving multitasking, especially for a waitress, involves enhancing memory, time management, and prioritization skills. Here are short and concise strategies:

• Prioritize Tasks : Start with the most critical tasks. Understanding the sequence of service can help prioritize effectively.
• Batch Similar Tasks : Group similar activities together to reduce the mental load. For example, taking orders from multiple tables in one round.
• Use Checklists : Keep a checklist for recurring tasks to ensure nothing is forgotten. MindTools offers insights on using checklists efficiently.
• Improve Memory Techniques : Utilize mnemonic devices or the Method of Loci to remember orders without writing them down.
• Practice Stress Management : High stress can impair multitasking. Techniques like deep breathing or mindfulness can help manage stress levels.
• Continuous Learning : Always look for ways to learn and improve. Online resources like Coursera and edX offer courses on time management and productivity that can be beneficial.

Remember, multitasking is about efficiently juggling tasks without compromising the quality of work.

How to Display Multitasking Skills on Your Resume

6. Sales Techniques

Sales techniques for a waitress involve strategies to enhance customer experience and increase sales. This includes recommending popular or high-margin menu items, upselling (suggesting higher-priced alternatives or add-ons), and building rapport to encourage repeat business. It also involves attentive service to anticipate customer needs, creating a positive dining experience.

Sales techniques are crucial for a waitress as they enhance the dining experience by recommending suitable menu items, upselling to increase sales, and ultimately ensuring customer satisfaction and repeat business.

How to Improve Sales Techniques Skills

Improving sales techniques as a waitress involves enhancing customer service skills, understanding the menu thoroughly, and learning how to upsell effectively. Here are concise tips:

Build Rapport : Greet customers warmly and engage in small talk to make them feel welcome. Personal connections can encourage more orders.

Know Your Menu : Be well-versed in your restaurant's offerings. Understanding the menu allows you to answer questions confidently and make recommendations based on customer preferences.

Upsell Wisely : Learn the art of upselling by suggesting premium items or add-ons in a way that enhances the customer's experience.

Read the Table : Assess your customers' behavior and preferences to tailor your approach. Not everyone will respond well to upselling, so it's important to be observant.

Close Strong : As you close the meal, suggest a dessert or after-dinner drink, and remind them of any specials or upcoming events.

By focusing on these areas, you can improve your sales techniques and contribute positively to your restaurant's success.

How to Display Sales Techniques Skills on Your Resume

7. Conflict Resolution

Conflict resolution, in the context of a waitress, involves effectively addressing and resolving disagreements or complaints from customers to ensure a positive dining experience and maintain a harmonious environment.

Conflict resolution is important for a waitress to ensure a positive dining experience by quickly resolving misunderstandings or complaints, maintaining a harmonious work environment, and preventing minor issues from escalating into larger problems that could affect customer satisfaction and the restaurant's reputation.

How to Improve Conflict Resolution Skills

Improving conflict resolution, especially for a waitress, involves key strategies aimed at de-escalating situations and finding solutions that satisfy all parties. Here are concise steps for effective conflict resolution:

Listen Actively: Ensure you fully understand the customer's concerns without interrupting. Active Listening is crucial.

Stay Calm: Maintain your composure to think clearly and respond appropriately. Staying Calm under pressure is essential.

Empathize: Show empathy towards the customer's situation to build a connection. Empathy Skills are vital for understanding.

Offer Solutions: Propose solutions or alternatives to resolve the conflict. Problem Solving techniques can help.

Follow Up: Ensure the solution is implemented and check back with the customer to confirm satisfaction. Effective Follow-Up strengthens relationships.

For more detailed guidance, refer to resources on Conflict Resolution Skills and consider training in Customer Service Excellence for further skill enhancement.

How to Display Conflict Resolution Skills on Your Resume

8. Teamwork

Teamwork, for a waitress, involves collaborating effectively with kitchen staff and other front-of-house colleagues to ensure prompt, seamless service and a positive dining experience for customers.

Teamwork is crucial for a waitress as it ensures efficient service, enhances communication for smooth operations, and improves the dining experience for customers by coordinating tasks and support among staff.

How to Improve Teamwork Skills

Improving teamwork, especially for a waitress, involves enhancing communication, fostering a supportive culture, and encouraging collaboration. Here are concise steps:

Enhance Communication : Ensure clear, open, and respectful communication among team members. Utilize tools like communication apps or regular briefings to keep everyone informed and connected.

Define Roles Clearly : Make sure each team member knows their responsibilities and how they contribute to the team's success. This guide provides insights on defining roles effectively.

Encourage Collaboration : Promote a culture where team members actively support each other. Sharing tips and experiences can be a great way to start. Team-building activities can also strengthen bonds.

Provide Training and Development : Offer opportunities for team members to improve their skills together. Online platforms like Coursera and Udemy have relevant courses on teamwork and hospitality.

Give and Receive Feedback : Constructive feedback helps team members grow and improve. Encourage a culture where feedback is regularly exchanged in a positive manner. Learn more about effective feedback here .

Celebrate Successes : Acknowledge and celebrate the team's achievements, no matter how small. This boosts morale and reinforces the value of teamwork.

By focusing on these strategies, a waitress along with her team can significantly improve their teamwork, leading to a better working environment and enhanced customer satisfaction.

How to Display Teamwork Skills on Your Resume

9. Stress Tolerance

Stress tolerance in a waitress refers to her ability to efficiently manage and perform under high-pressure situations, such as handling multiple customer demands, working in a fast-paced environment, and dealing with difficult patrons, without letting stress negatively affect her performance or well-being.

Stress tolerance is crucial for a waitress as it enables her to remain calm and efficient under pressure, manage multiple tasks simultaneously, and maintain a positive attitude with customers, ensuring a high-quality dining experience.

How to Improve Stress Tolerance Skills

Improving stress tolerance, especially for a waitress, involves developing strategies to manage and mitigate the impact of stressful situations. Here are key steps:

Practice Mindfulness : Engage in mindfulness exercises to stay present and reduce anxiety. Mindful.org provides resources and practices.

Time Management : Prioritize tasks to manage your workload efficiently. Use techniques from MindTools for effective time management.

Healthy Lifestyle : Maintain a healthy diet, exercise regularly, and ensure adequate sleep to boost resilience. The American Heart Association offers guidance on living a healthy lifestyle.

Seek Support : Build a support system with coworkers, friends, and family. Sharing concerns can lighten your emotional load.

Learn Relaxation Techniques : Techniques such as deep breathing and visualization can help manage stress in the moment. HelpGuide offers a variety of relaxation strategies.

Set Realistic Goals : Recognize your limits and set achievable goals to avoid feeling overwhelmed.

By integrating these practices into your daily routine, you can enhance your stress tolerance and improve your overall well-being.

How to Display Stress Tolerance Skills on Your Resume

Memory, in the context of a waitress, refers to the ability to accurately recall customers' orders, preferences, and special requests, ensuring efficient and personalized service.

Memory is crucial for a waitress as it enhances efficiency and accuracy in taking orders, serving customers correctly, and providing personalized service, ultimately improving the dining experience and customer satisfaction.

How to Improve Memory Skills

To improve memory, especially useful for a waitress, focus on these concise strategies:

Practice Visualization : Picture orders or faces in your mind vividly. Visual Memory Techniques

Use Mnemonics : Associate menu items with familiar objects or stories. Mnemonics Memory Tricks

Stay Organized : Keep notes and lists in a small notebook or digital app. Organizational Skills

Healthy Lifestyle : Eat brain-boosting foods, get enough sleep, and exercise regularly. Brain Foods

Practice : Regularly challenge your memory and practice recalling orders. Memory Improvement Tips

Implementing these strategies can significantly enhance memory retention and recall in a high-paced environment like waiting tables.

How to Display Memory Skills on Your Resume

11. Flexibility

Flexibility, in the context of a waitress, refers to the ability to adapt quickly to varying tasks, schedules, and customer needs while maintaining efficiency and a positive attitude.

Flexibility is crucial for a waitress as it allows for efficient adaptation to varying customer needs, unexpected shifts in workload, and the ability to handle multitasking and sudden changes in the work environment, ensuring a smooth and responsive service.

How to Improve Flexibility Skills

Improving flexibility, particularly for a waitress who needs to move swiftly and efficiently, involves consistent practice of stretching exercises. Focus on dynamic stretches before shifts to warm up and static stretches after work to improve overall flexibility. Here are key strategies:

Dynamic Stretching : Perform movements like leg swings and arm circles to warm up muscles before starting your shift. This prepares your body for the range of motions needed.

Static Stretching : After your shift, target key muscle groups (hamstrings, quadriceps, shoulders, and lower back) with static stretches. Hold each stretch for 15-30 seconds to increase flexibility.

Yoga : Incorporate yoga into your routine. Poses like Downward Dog, Pigeon Pose, and Cat-Cow Stretch target the whole body, enhancing flexibility and reducing stress. Yoga With Adriene offers accessible, waitress-friendly routines: Yoga With Adriene .

Consistency : Dedicate at least 10-15 minutes daily to stretching. Consistency is key to seeing improvements.

Hydration and Nutrition : Stay hydrated and maintain a balanced diet. Proper hydration and nutrition support muscle recovery and flexibility.

For more detailed stretching routines tailored to improving flexibility, consider exploring resources like StretchIt – an app offering targeted stretching classes.

How to Display Flexibility Skills on Your Resume

12. Detail-Oriented

Detail-oriented, in the context of a waitress, refers to attentiveness to all aspects of service, including accurate order taking, timely delivery, understanding customer preferences, and maintaining a clean and welcoming dining environment.

Being detail-oriented is crucial for a waitress because it ensures accurate order taking, personalized customer service, and the ability to anticipate and meet guests' needs, leading to a satisfactory dining experience and repeat business.

How to Improve Detail-Oriented Skills

Improving detail-oriented skills as a waitress involves enhancing your ability to focus on small yet significant aspects of service to ensure customer satisfaction. Here are concise steps with resources:

Practice Active Listening : Pay close attention to customers' requests and preferences. Mind Tools offers techniques for honing this skill.

Organize Tasks : Use tools or apps to manage tasks efficiently. Todoist is a simple tool for keeping track of orders and responsibilities.

Prioritize Attention to Detail : Focus on the presentation of meals and accuracy of orders. The Balance Careers provides strategies for improving attention to detail.

Learn Continuously : Stay updated on menu items and restaurant protocols. Coursera offers courses on customer service and hospitality.

Seek Feedback : Regularly ask for feedback from customers and colleagues to identify areas for improvement. Harvard Business Review discusses effective feedback practices.

By focusing on these areas, you can enhance your detail-oriented skills, leading to improved customer service and job performance.

How to Display Detail-Oriented Skills on Your Resume

How to List Experience as a Server on Your Resume

Quick Navigation:

What job details should be included in a server resume?

How to describe previous server experience on a resume, examples of server resume job experience.

As a waitress or a waiter, there are several types of details that you can include in your work experience section of your resume. The type of job descriptions you include in your resume should reflect your experience working in the hospitality industry. For instance, you might include examples of your customer service skills, how you have helped past restaurants create repeat business or other professional accomplishments that show employers your competency as a server. You can also include examples of your job responsibilities and the tasks you may perform, both regular duties and additional tasks.

There are several approaches you can use to highlight your serving experience on your resume. For instance, you might start with your most recent job first and provide details about the skills you developed and the positive effects you had in your past role. 

You can refer to the following steps to help you include server experience on your resume:

1. First, include your most recent serving job

Start with your most recent serving position first. Include where you worked and the duties you were responsible for. You can also give brief examples of how your customer service skills help you succeed as a server or how you were able to solve customer problems. Employers generally like to see that servers can demonstrate exceptional customer service skills.

2. Second, list your serving experiences in chronological order

Include only the jobs you have performed as a server. As an example, if you’re applying to a five-star restaurant you may want to omit your work experience if it is unrelated to the requirements of working in an upscale environment. Instead, you might include your job experiences that are relevant to working with restaurant staff, customers and the hospitality industry.

3. Third, provide clear examples

For each work experience description you list in your resume, you should provide clear examples of how you succeeded in your role. For example, maybe you were voted server of the month for your exceptional ability to create customer relationships. Or maybe you increased your past company’s customer base by succeeding as a brand ambassador. If you have an example of how you can benefit the employer you’re applying to, consider including it in your job description.

4. Fourth, highlight your customer service skills

In each role you performed, you might consider highlighting how you applied your customer service skills. For instance, if a customer received a meal they did not order and you helped solve the conflict, highlight your customer service skills to describe how effective you are at conflict resolution. Since working as a server can rely heavily on your customer service skills, you might think about including these details in your resume.

5. Fifth, include your accomplishments for the business

If you have any accomplishments in your past serving experience, you might consider including them in your resume. For instance, if you created and helped launch a fundraising event, a new product menu or a new type of food service like take-out or delivery, you can include details of these accomplishments in your work history. Employers typically like to see that potential hires value their company’s values and overall mission.

6. Sixth, describe your hard skills

You might also consider including your hard skills like handling money transactions, running a cash register or using point-of-service (POS) order input software to take and communicate customer orders. You might also include how you keep your serving sections organized or other examples of your hard skills.

When formatting your work experience, it can be a good idea to list each job description in chronological order, and you can use specific examples within the details. You might also format a bulleted list of relevant skills, responsibilities and examples of your performance. 

The following examples can help outline how you might format this section in your resume:

Server, The Farmer’s Table Restaurant, August 2015 – October 2019

• Responsible for taking customer orders and ensuring customer satisfaction
• Recommending daily specials and discounts to successfully up-sell limited-time food products
• Successfully solved customer conflict and problems when mistakes were made with orders and payments
• Processing payments and handling cash and credit transactions
• Demonstrated creativity by developing brand new menus for the restaurant
• Introduced customers to new menu items and successfully built and fostered customer relationships

Server and Restaurant Host, Grill -n- Chill Pub, January 2013 – July 2015

• Greeted and welcomed customers and seated pub patrons
• Successfully obtained a state liquor license to legally serve alcoholic beverages
• Implemented customer surveys to provide feedback on service quality
• Built and maintained customer relationships
• Responsible for taking orders and communicating with kitchen and other pub staff

This example can help you format and write your job descriptions for your resume. You might also consider adding quantifiable results if it applies to your accomplishments as a server.

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