delivering a speech with the help of short notes

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Learning Objectives

Identify the four methods of speech delivery.
Evaluate the strengths and weaknesses of each delivery method.
Discuss strategies for making speech practice sessions more effective.

There are many decisions that must be made during the speech-making process. Making informed decisions about delivery can help boost your confidence and manage speaking anxiety. In this section, we will learn some strengths and weaknesses of various delivery methods and how to make the most of your practice sessions.

Delivery Methods

Different speaking occasions call for different delivery methods. While it may be acceptable to speak from memory in some situations, lengthy notes may be required in others. The four most common delivery methods are impromptu, manuscript, memorized, and extemporaneous.

Impromptu Delivery

When using impromptu delivery , a speaker has little to no time to prepare for a speech. This means there is little time for research, audience analysis, organizing, and practice. For this reason, impromptu speaking often evokes higher degrees of speaking anxiety than other delivery types. Although impromptu speaking arouses anxiety, it is also a good way to build public speaking skills. Using some of the exercises for managing speaking anxiety that were discussed earlier in this chapter can help a speaker better manage the challenges of impromptu speaking. Only skilled public speakers with much experience are usually able to “pull off” an impromptu delivery without looking unprepared. Otherwise, a speaker who is very familiar with the subject matter can sometimes be a competent impromptu speaker, because their expertise can compensate for the lack of research and organizing time.

When Mark Twain famously said, “It usually takes me more than three weeks to prepare a good impromptu speech,” he was jokingly pointing out the difficulties of giving a good impromptu speech, essentially saying that there is no such thing as a good impromptu speech, as good speeches take time to prepare. We don’t always have the luxury of preparation, though. So when speaking impromptu, be brief, stick to what you know, and avoid rambling. Quickly organize your thoughts into an introduction, body, and conclusion. Try to determine three key ideas that will serve as the basis of your main points.

In what situations would impromptu speaking be used? Since we’ve already started thinking of the similarities between public speaking and conversations, we can clearly see that most of our day-to-day interactions involve impromptu speaking. When your roommate asks you what your plans for the weekend are, you don’t pull a few note cards out of your back pocket to prompt your response. This type of conversational impromptu speaking isn’t anxiety inducing because we’re talking about our lives, experiences, or something we’re familiar with. This is also usually the case when we are asked to speak publicly with little to no advance warning. For example, if you are at a meeting for work and you are representing the public relations department, a colleague may ask you to say a few words about a recent news story involving a public relations misstep of a competing company. In this case, you are being asked to speak on the spot because of your expertise. A competent communicator should anticipate instances like this when they might be called on to speak, so they won’t be so surprised. Of course, being caught completely off guard or being asked to comment on something unfamiliar to you creates more anxiety. In such cases, do not pretend to know something you don’t, as that may come back to hurt you later. You can usually mention that you do not have the necessary background information at that time but will follow up later with your comments.

Salespeople on home-shopping television shows are masters of impromptu speaking. They obviously have sales training and have built up a repertoire of adjectives and sayings that entice an audience to buy. But they are often speaking impromptu when interacting with a guest on the show or the customers who call in. Their ability to remain animated and fluent in their delivery with little time to prepare comes from much experience. Politicians, lawyers, teachers, journalists, and spokespeople engage in impromptu speaking regularly.

Strengths of Impromptu Delivery

Content and delivery are spontaneous, which can make the speech more engaging (if a speaker’s anxiety is under control).
It enhances public speaking skills because speakers have to “think on their feet.”

Weaknesses of Impromptu Delivery

It is typically the most anxiety-inducing delivery method, since speakers do not have time to prepare or practice the speech.
Speakers may get off topic or ramble if they did not set up some structure to guide them.
Speakers may be tempted to overstate or mislead an audience about the extent of their knowledge or expertise if asked to speak about something they aren’t familiar with.

Manuscript Delivery

Speaking from a written or printed document that contains the entirety of a speech is known as manuscript delivery . Manuscript delivery can be the best choice when a speech has complicated information and/or the contents of the speech are going to be quoted or published. Despite the fact that most novice speakers are not going to find themselves in that situation, many are drawn to this delivery method because of the security they feel with having everything they’re going to say in front of them. Unfortunately, the security of having every word you want to say at your disposal translates to a poorly delivered and unengaging speech. Even with every word written out, speakers can still have fluency hiccups and verbal fillers as they lose their place in the manuscript or get tripped up over their words. The alternative, of course, is that a speaker reads the manuscript the whole time, effectively cutting himself or herself off from the audience. One way to make a manuscript delivery more engaging is through the use of a teleprompter. Almost all politicians who give televised addresses use teleprompters. In Figure 10.1 “President Obama’s Teleprompter System” , you can see President Obama’s teleprompter system.

Figure 10.1 President Obama’s Teleprompter System

Newscasters and politicians frequently use teleprompters so they can use manuscript delivery but still engage with the audience.

Wikimedia Commons – CC BY-SA 2.0.

You may not even notice them, as the technology has improved to give the illusion that a speaker is engaged with the audience and delivering a speech from memory. The Plexiglas sheets on poles that surround the president during the inauguration and State of the Union addresses are cleverly hidden teleprompters. Even these useful devices can fail. A quick search for “teleprompter fail” on YouTube will yield many examples of politicians and newscasters who probably wish they had a paper backup of their speech. Since most of us will likely not have opportunities to speak using a teleprompter, great care should be taken to ensure that the delivery is effective. To make the delivery seem more natural, print the speech out in a larger-than-typical font, triple-space between lines so you can easily find your place, use heavier-than-normal paper so it’s easy to pick up and turn the pages as needed, and use a portfolio so you can carry the manuscript securely.

Strengths of Manuscript Delivery

The speaker can include precise or complex information such as statistics or quotes.
The entire content of the speech is available for reference during the delivery.
The speech will be consistent in terms of content and time length, which is beneficial if a speech will be delivered multiple times.

Weaknesses of Manuscript Delivery

Engagement with the audience is challenging, because the speaker must constantly reference the manuscript (unless a teleprompter is used).
Speakers are unable to adapt information to audience reactions, since they are confined to the content of the manuscript.
Speakers may be tempted to read the entire speech because they didn’t practice enough or because they get nervous.
Speakers who are able to make eye contact with the audience may still sound like they are reading the speech unless they employ proper vocal variety, pacing, and pauses.

Memorized Delivery

Completely memorizing a speech and delivering it without notes is known as memorized delivery . Some students attempt to memorize their speech because they think it will make them feel more confident to not have to look at their notes; however, when their anxiety level spikes at the beginning of their speech and their mind goes blank for a minute, many admit they should have chosen a different delivery method. When using any of the other delivery methods, speakers still need to rely on their memory. An impromptu speaker must recall facts or experiences related to their topic, and speakers using a manuscript want to have some of their content memorized so they do not read their entire speech to their audience. The problem with memorized delivery overall is that it puts too much responsibility on our memory, which we all know from experience is fallible.

When memorizing, most people use rote memorization techniques, which entail reading and then reciting something over and over until it is committed to memory. One major downfall of this technique is its effect on speaking rate. When we memorize this way, we end up going over the early parts of a speech many more times than the later parts. As you memorize one sentence, you add on another, and so on. By the time you’re adding on later parts of your speech, you are likely speed talking through the earlier parts because you know them by heart at that point. As we’ll discuss more later, to prevent bad habits from practice from hurting our speech delivery, speakers should practice a speech the exact way they want to deliver it to their audience. Fast-paced speaking during practice will likely make its way into the actual delivery of the speech. Delivery also suffers when speaking from memory if the speaker sounds like he or she is reciting the speech. Rote memorization tasks that many of us had to do in school have left their mark on our memorized delivery. Being made to recite the pledge of allegiance, the preamble to the Constitution, and so on didn’t enhance our speaking abilities. I’ve observed many students whose speeches remind me of the sound of school children flatly going through the motions of reciting the Pledge of Allegiance. It’s the “going through the motions” impression that speakers should want to avoid.

Memorized delivery is a good option for people like tour guides, who need to move while speaking and be interactive with an audience.

John Lambert Pearson – ”listening” to adam – CC BY 2.0.

Even with much practice, our memories can fail. If you do opt to use memorized delivery, make sure you have several “entry points” determined, so you can pick up at spots other than the very beginning of a speech if you lose your place and have to start again. Memorized delivery is very useful for speakers who are going to be moving around during a speech when carrying notes would be burdensome. Think of the tour guide who showed you around your college campus. As someone who used to give college tours, I can attest to the fact that we all had speeches memorized, which was a good thing. It’s already difficult enough to walk backward while facing a group of people and lead them across roads and up stairs. Think about how dangerous it would be if the tour guide were trying to hold onto and reference a stack of note cards at the same time! In summary, I only recommend memorized delivery in cases where the speech is short (only one to two minutes), the speech is personal (like a brief toast), or the speech will be repeated numerous times (like a tour guide’s spiel), and even in these cases, it may be perfectly fine to have notes. Many students think that their anxiety and/or delivery challenges will be fixed if they just memorize their speech only to find that they are more anxious and have more problems.

Strengths of Memorized Delivery

Speakers can include precise or complex information such as statistics or quotes (if they have put the time into memorization).
Speakers can directly engage with the audience without worrying about referencing notes.
The speech will be consistent in terms of content and time-length, which is beneficial if a speech will be delivered multiple times.

Weaknesses of Memorized Delivery

It is the most time-consuming delivery method.
Speakers are unable to adapt information to audience reactions, since they are confined to the content they memorized.
If speakers lose their place in the speech, they will likely have to start over.
Since everything is preplanned, it is difficult to make the speech content and delivery seem genuine (i.e., humor may seem “canned” or corny).
The speech can sound like a recitation if the proper vocal variety and pacing are not used.

Extemporaneous Delivery

Extemporaneous delivery entails memorizing the overall structure and main points of a speech and then speaking from keyword/key-phrase notes. This delivery mode brings together many of the strengths of the previous three methods. Since you only internalize and memorize the main structure of a speech, you don’t have to worry as much about the content and delivery seeming stale. Extemporaneous delivery brings in some of the spontaneity of impromptu delivery but still allows a speaker to carefully plan the overall structure of a speech and incorporate supporting materials that include key facts, quotations, and paraphrased information. You can also more freely adapt your speech to fit various audiences and occasions, since every word and sentence isn’t predetermined. This can be especially beneficial when a speech will be delivered multiple times. The minilectures I give in my classes, for example, are good examples of extemporaneous delivery. Even though I’ve presented the basic content of this chapter dozens of times over the years, each presentation has been different, because I can vary the examples and amount of elaboration that I add to the core content that I’ve memorized. For example, I may spend more time discussing speaking anxiety with a class that has expressed more apprehension about public speaking. I also change the example videos I show to connect to ever-changing current events or popular culture.

When preparing a speech that you will deliver extemporaneously, you will want to start practicing your speech early and then continue to practice as you revise your content. Investing quality time and effort into the speech-outlining process helps with extemporaneous delivery. As you put together your outline, you are already doing the work of internalizing the key structure of your speech. Read parts of your outline aloud as you draft them to help ensure they are written in a way that makes sense and is easy for you to deliver. By the time you complete the formal, full-sentence outline, you should have already internalized much of the key information in your speech. Now, you can begin practicing with the full outline. As you become more comfortable with the content of your full outline, start to convert it into your speaking outline. Take out information that you know well and replace it with a keyword or key phrase that prompts your memory. You’ll probably want to leave key quotes, facts, and other paraphrased information, including your verbal source citation information, on your delivery outline so you make sure to include it in your speech. Once you’ve converted your full outline into your speaking outline, practice it a few more times, making sure to take some time between each practice session so you don’t inadvertently start to memorize the speech word for word. The final product should be a confident delivery of a well-organized and structured speech that is conversational and adaptable to various audiences and occasions.

Strengths of Extemporaneous Delivery

Speech content and delivery appear more spontaneous and natural, making it more conversational, since the speaker is using a keyword/key-phrase outline.
Speakers can include quotes or complex information on their speaking outline for easy reference.
Speakers can adapt information and delivery to specific audiences, occasions, and audience reactions, since they are not confined to the content of a manuscript or what they memorized.

Weaknesses of Extemporaneous Delivery

Since the speech is so adaptable, it can be difficult to ensure the speech will be the exact same length each time.
It is perhaps not the best option when exact wording is expected.
Speakers must find a balance between having too much content on their speaking outline, which may cause them to read, and too little content, which may lead to fluency hiccups.

Practicing Your Speech

Practicing a speech is essential, and practice sessions can be more or less useful depending on how you approach them. There are three primary phases to the practice process. In the first phase, you practice as you’re working through your ideas and drafting your outline. In the second, you practice for someone and get feedback. In the third, you put the finishing touches on the speech.

Start practicing your speech early, as you are working through your ideas, by reading sections aloud as you draft them into your working outline. This will help ensure your speech is fluent and sounds good for the audience. Start to envision the audience while you practice and continue to think about them throughout the practicing process. This will help minimize anxiety when you actually have them sitting in front of you. Once you have completed your research and finished a draft of your outline, you will have already practiced your speech several times as you were putting it together. Now, you can get feedback on the speech as a whole.

You begin to solicit feedback from a trusted source in the second phase of practicing your speech. This is the most important phase of practicing, and the one that most speakers do not complete. Beginning speakers may be nervous to practice in front of someone, which is to be expected. But review the strategies for managing anxiety discussed earlier in this chapter and try to face that anxiety. After all, you will have to face a full audience when you deliver the speech, so getting used to speaking in front of someone can only help you at this point. Choose someone who will give you constructive feedback on your speech, not just unconditional praise or criticism. Before you practice for them, explain the assignment or purpose of the speech. When practicing for a classroom speech, you may even want to give the person the assignment guidelines or a feedback sheet that has some key things for them to look for. Ask them for feedback on content and delivery. Almost anyone is good at evaluating delivery, but it’s more difficult to evaluate content. And, in most cases, the content of your speech will be account for more of your grade or what you will be evaluated on for work than the delivery. Also begin to time your speech at this point, so you can determine if it meets any time limits that you have.

In addition to practicing for a trusted source for feedback, you may want to audio or video record your speech. This can be useful because it provides an objective record that you can then compare with the feedback you got from your friend and to your own evaluation of your speech. The most important part of this phase is incorporating the feedback you receive into your speech. If you practice for someone, get feedback, and then don’t do anything with the feedback, then you have wasted your time and their time. Use the feedback to assess whether or not you met your speaking goals. Was your thesis supported? Was your specific purpose met? Did your speech conform to any time limits that were set? Based on your answers to these questions, you may need to make some changes to your content or delivery, so do not put this part of practicing off to the last minute. Once the content has been revised as needed, draft your speaking outline and move on to the next phase of practice.

You can practice your speech in front of a mirror to gauge your use of facial expressions and gestures. In addition, practice in front of a couple people for feedback.

Tschlunder – Mirror – CC BY-NC-ND 2.0.

During the third and final phase of practice, you are putting the finishing touches on your speech. You should be familiar with the content based on your early practice sessions. You have also gotten feedback and incorporated that feedback into the speech. Your practice sessions at this point should precreate, as much as possible, the conditions in which you will be giving your speech. You should have your speaking outline completed so you can practice with it. It’s important to be familiar with the content on your note cards or speaking outline so you will not need to rely on it so much during the actual delivery. You may also want to practice in the type of clothing you will be wearing on speech day. This can be useful if you are wearing something you don’t typically wear—a suit for example—so you can see how it might affect your posture, gestures, and overall comfort level. If possible, at least one practice session in the place you will be giving the speech can be very helpful, especially if it’s a room you are not familiar with. Make sure you’re practicing with any visual aids or technology you will use so you can be familiar with it and it doesn’t affect your speech fluency. Continue to time each practice round. If you are too short or too long, you will need to go back and adjust your content some more. Always adjust your content to fit the time limit; do not try to adjust your delivery. Trying to speed talk or stretch things out to make a speech faster or longer is a mistake that will ultimately hurt your delivery, which will hurt your credibility. The overall purpose of this phase of practicing is to minimize surprises that might throw you off on speech day.

Some “Dos” and “Don’ts” for Effective Speech Practice Sessions

Do start practicing sections of your speech early, as you draft your outline.
Do practice for someone for feedback.
Do time yourself once a draft of the speech is completed and adjust the speech as needed to conform to time limits.
Do deliver the speech the way you want it to be when you deliver it for your audience (use the rate, volume, vocal variety, pauses, and emphasis you plan to use on speech day).
Don’t only practice in front of a mirror (practicing once in front of a mirror can help you gauge your facial expressions and other aspects of delivery, but that shouldn’t be the only way you practice).
Don’t only practice in your head (we have a tendency to go too fast when we practice in our head, and you need to get practice saying the words of your speech to help lessen fluency hiccups).
Don’t practice too much. It’s best to practice a few times in the days leading up to the speech, making sure to leave several hours between practice sessions. Practicing too much can lead you to become bored with your content, which could lead to delivery that sounds like a recitation.

Key Takeaways

The four methods of delivering a speech are impromptu, manuscript, memorized, and extemporaneous delivery.
Impromptu delivery evokes higher levels of speaking anxiety because a speaker has little to no time to prepare the speech; however, this method can increase public speaking skills for people who enjoy thinking on their feet.
Manuscript delivery entails speaking from a manuscript that contains a word-for-word transcript of your speech. This delivery method can be good for speeches that contain complex information that will be published or quoted but can be challenging because speakers may read their speech, which lessens engagement with the audience.
Memorized delivery entails speaking from memory. Speakers with a reliable memory will be able to include specific information and engage the audience freely. This method is the most time-consuming delivery option and may come across as a recitation instead of an engaging speech.
Extemporaneous delivery entails memorizing the general structure of a speech, not every word, and then delivering the speech from a keyword outline. Having the keyword outline allows a speaker to include specific information and references while remaining adaptable to the occasion and audience since every word isn’t planned out.
Practicing your speech should occur in three phases. First, practice as you are drafting the outline to help you process through your speech ideas. Second, practice for someone and get feedback and record your speech for self-evaluation. Use this feedback to make appropriate changes to your speech. Third, put the finishing touches on the speech: make needed adjustments to the content to meet time limits, become familiar with your speaking outline, and precreate the conditions of speech day for your final few practice sessions.
Which delivery methods have you used before? Which did you like the best and why? Which delivery method would you most prefer a speaker to use if you were an audience member and why?
Have you ever had any “surprises” come up during a speech that you could have prevented with more effective practice sessions? If so, explain. If not, list some surprises that good practice sessions could help prevent.
Using the suggestions in the chapter, make a timeline for practicing your next speech. Include specific dates and make a list of things you plan to do during each of the three phases of practice.

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How to Use Notes in a Speech: A Guide for Speakers

Only one of the following statements is true. Do you know which one?

You should never use notes because you will look unprepared.
You should always use notes because memorization weakens your delivery.
You should never use slide text as notes.

In this article, we identify scenarios where a full script is warranted or where memorization is advisable. For all your speaking scenarios in the middle, we discuss 21 tips for using notes effectively .

Full Script, Notes, or Nothing at all?

A previous Six Minutes article ( how to read a speech ) identified several speaking scenarios where reading a full script may be required or preferred :

You are speaking at a highly formal occasion (e.g. a commencement speech) You are delivering a particularly emotional speech (e.g. a wedding speech, a eulogy) You are forced to read word-for-word by lawyers or campaign managers (e.g. a corporate statement; a political speech) A speechwriter has written your speech. Life prevented you from preparing adequately. (Don’t let this happen often… your speech really would go better if you prepare.) You are a brand new speaker, and you haven’t developed the confidence yet to go without a script.

Likewise, there are speaking scenarios where it is highly desirable to avoid any notes and memorize your speech instead:

You are giving a TED talk (or speaking at a similar “ballroom” event) where you’ve got twenty minutes or less. These events set a high bar for preparation.
You are pitching to investors, potential customers, potential employers, or any type of career-shaping presentation . I would include many academic and industry conferences in this group, although some may have a less rigorous culture.
You are offering a short toast .
You are completing a course speech assignment, and you are not allowed to have notes.
Your speech is so short (~ six minutes or less) that you ought to be able to deliver without notes.

If we eliminate those two extremes (full script and no notes at all), we are left with a majority of speaking scenarios where using notes is perfectly acceptable . These include:

You are teaching a course, which is several hours or days in length.
You are delivering a keynote address or some other lengthy speech at a conference.
You are delivering a lunch-time seminar.
You are addressing a service club or community group.
You are delivering a webinar.
You are doing a routine presentation at your workplace.
Any other scenario where your speech is too long to memorize, but not formal enough to demand a full script .

If you are ever concerned about the culture and expectations for an event at which you are speaking, consult with the organizers. If this isn’t possible, err on the side of caution and be prepared to present either without notes or with absolute minimal notes.

Tips for Using Notes Effectively

If you decide to use notes for your presentation, you still have several choices to make. What medium do you choose? Can you use slide bullets for notes? Does it matter how your notes are formatted? What messages can you pass yourself within the notes? How do you deliver with notes in a way that doesn’t hamper your impact?

Choose the medium that suits your style.

“ The purpose of notes is to jog your memory, not provide lengthy passages to read. ”

Use a classic: index cards. Many speakers–from elementary school students to career professionals–swear by index cards. If this is what you like, invest in a good hole punch and link all the cards together with a metal ring. This prevents the disastrous “Oh my! My cards are out-of-order” phenomenon.
Go big (or at least letter-sized). Some people prefer using legal pads or standard letter-sized paper. The main advantage is that you can fit more on a page, so you won’t need to flip pages very often. For many presentations, a single one-sided page is all you’ll need. [This is my personal preference.]
Go little: sticky notes. I’ve seen a couple professional trainers work from a large cardboard “palette” covered with many little colored sticky notes, each with a word or phrase. As each topic was covered, the trainer adeptly moved the corresponding note to the “done” pile to keep track of what they had covered. This allows a highly adaptive presentation style where you can cover content in an audience-driven order or not-at-all.
Go digital with a tablet. There are countless note-taking or outline apps that can do the job for you. Some people love that it’s paper-less; others worry about the device staying charged long enough to be useful. Having to “swipe” your device back on from a black screen every time you need to consult your notes could be annoying, for you and your audience.
Use presentation software… but do it properly. If you are presenting visuals, then the notes feature of your presentation software (e.g. PowerPoint) can be used in two distinct ways. In the first method, you can print out a set of “notes pages” which combine the slide content with your notes content. In the second method, you can use “Presenter View” to display your slides for the audience and, simultaneously, your slides and notes for you. For a well-rehearsed speaker, this can work very well. (Don’t show up at the event expecting to learn it on the fly!) Finally, do not ever use text on slides themselves as your notes. Audiences universally hate this.

Design your notes for easy consumption.

“ Do not ever use text on slides themselves as your notes. Audiences universally hate this. ”

Minimize the words. Remember that the purpose of notes is to jog your memory, not provide lengthy passages to read. Don’t use sentences; use keywords or phrases instead. For example, you might distill an entire talk into short notes like “crutch metaphor”, “dentist story”, or “personnel strategy”. Verbose notes leads to two equally bad outcomes: [1] lots of reading, and [2] a high likelihood that you’ll get lost in your notes.
Maximize scan-ability. Regardless of which medium you choose, be sure to type or print as neatly as possible. The last thing you need to do during your presentation is to decipher a messy or handwritten notes page. Use the largest font you can, and plenty of white space.
Format wisely to provide clues. Used strategically, formatting such as bold, italics, underline, and color or size variations allows you to convey meaning to your future self.
Adjust with colored pens or highlighters. Let’s say you’ve got a nicely printed notes page, but while rehearsing you realize that it’s missing a few words or some emphasis. A little touch-up with a colored pen or highlighter will fix it. Avoid using light pencils as it can be hard to read and it is prone to smudge.
Use meaningful layout. Mirror your speech outline in the notes. Assuming you’ve distilled each point (paragraph), anecdote, or story down to a few words, these can still be displayed in a hierarchy that mirrors your speech outline.
Organize in whatever style works for you. Don’t be afraid to use any organization scheme that works for you. One of my speaking mentors sometimes uses a single-page mind map as her “notes” page. I don’t think this method would work for me, but it worked wonderfully for her. Experiment!

Use notes for strategic purposes.

Use notes for other people’s words. You can memorize quotations or a short excerpt of another work (e.g. a poem, story, or news article). However, there’s virtually no down side to reading it from your notes instead. An added bonus is that it signifies the respect you have for the other author.
Aim for precision. Similarly, facts, statistics, and definitions can be memorized (and definitely should be if they are used in your speech opening), but it’s often safer to just put them in your notes. Reading a statistic from a note (as opposed to memorizing it) signals that you value truth and precision over appearing polished and “smart”.
Remind yourself to interact with audience. In the past, I was prone to forgetting things like polling the audience, or doing a brainstorm exercise on a flip chart. (I think these items are easy to forget because they are always skipped during rehearsal.) So, I developed a habit of inserting clues like “[POLL AUDIENCE!!!]” or “[FLIP CHART]” in my notes to remind me.
Remind yourself about timing or logistics. When I teach courses that last several hours, my lesson plan includes a rough timing breakdown which tells me that I should complete the first section in twenty minutes, or complete the group exercise by the ninety minute mark, and so on. I insert these timing reminders right into my notes, and I do the same for other logistical reminders such as “[STRETCH BREAK]” or “[DISTRIBUTE 2nd HANDOUT]”.
Spell unfamiliar words phonetically to aid pronunciation. In a 1963 speech from Berlin, U.S. President John F. Kennedy uttered the famous phrase “ Ich bin ein Berliner ” (I am a Berliner). President Kennedy desired to pronounce this phrase correctly, so he wrote the words out phonetically: “ Ish bin ein Bearleener ” (his handwriting is shown in the photograph below). Though I don’t recommend handwriting today, I’ve often used this trick as a Master of Ceremonies to avoid pronunciation mistakes when introducing other speakers.

Handwriting of President John F. Kennedy to indicate the correct pronunciation of several speech phrases.

Deliver with confidence.

Don’t apologize for having notes. It’s okay to have notes. Really! I cringe whenever a speaker apologizes for “needing” notes… not because the apology is so tragic, but rather because it usually signifies a lack of confidence. Prepare and deliver to the best of your ability, and skip the apologies.
Practice with your notes, and revise as necessary. Just as with visuals, props, or anything else you intend on having with you during your presentation, rehearse with your notes. As you practice, add keywords to your notes if there’s a point, a story, a transition, or anything else you tend to forget. If you’ve never used “Presenter Mode” with slides before, then practice!! I’ve seen dozens of people launch into this mode without any prior preparation, and it usually kills a few minutes pointlessly.
Glance at your notes at natural breaks. When you are speaking, try to keep your eyes up on your audience. Take advantage of natural pauses to refer briefly to your notes. For example, when I teach courses, I tend to glance down just after I change the slide. At that moment, the audience will direct their attention to the new slide, so this is a perfect opportunity. Once you’ve finished, bring your head back up and begin speaking again.
Avoid glancing at your notes at critical moments. Your opening, closing, and any other “core moment” should be delivered with confidence, and glancing at your notes at this time will detract.
Put your notes down… if there’s a place to put them. If you carry your notes around, it can be a visual or auditory distraction. Also, if you’ve got anything in your hands for a long period of time, it tends to limit natural gestures. If there’s a lectern, table, or any convenient surface, that will work. But if there is literally no where to put the notes, then just hold your notes in your hand. (Don’t put them on the floor. Bending down repeatedly will lead to awkward moments that are best avoided.)

Put in into Practice

Think about the next presentation you are scheduled to deliver.

Are notes appropriate for this setting?
How can you improve the content of your notes?
Do you have quotations, facts, or other content that can go into notes to lessen your cognitive burden?
Is today the day you will learn how to use Presenter Mode in your presentation software?

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9.2 Methods of Speech Delivery

What follows are four methods of delivery that can help you balance between too much and too little formality when giving a speech. Each has its own strengths and weaknesses, but you will most likely want to focus on the extemporaneous approach, since that is probably what your instructor will want from you.

Impromptu Speaking

Impromptu speaking is the presentation of a short message without advance preparation. You have probably done impromptu speaking many times in informal, conversational settings. Self-introductions in group settings are examples of impromptu speaking: “Hi, my name is Steve, and I’m a volunteer with the Homes for the Brave program.” Another example of impromptu speaking occurs when you answer a question such as “What did you think of the movie?” Your response has not been preplanned, and you are constructing your arguments and points as you speak. Even worse, you might find yourself going into a meeting and your boss says, “I want you to talk about the last stage of the project. . .” and you have no warning.

The advantage of this kind of speaking is that it’s spontaneous and responsive in an animated group context. The disadvantage is that the speaker is given little or no time to contemplate the central theme of his or her message. As a result, the message may be disorganized and difficult for listeners to follow.

Here is a step-by-step guide that may be useful if you are called upon to give an impromptu speech in public:

Take a moment to collect your thoughts and plan the main point or points you want to make.
Thank the person for inviting you to speak. Do not make comments about being unprepared, called upon at the last moment, on the spot, or uneasy. No one wants to hear that, and it will embarrass others and yourself.
Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
Stay on track. Answer the question or prompt as given; resist the temptation to go elsewhere.
If you can, use a structure, using numbers if possible: “Two main reasons . . .” or “Three parts of our plan. . .” or “Two side effects of this drug. . .” Past, present, and future or East Coast, Midwest, and West Coast are common structures.
Thank the person again for the opportunity to speak.
Stop talking (it is easy to “ramble on” when you don’t have something prepared). If in front of an audience, don’t keep talking as you move back to your seat.

Impromptu speeches are generally most successful when they are brief and focus on a single point.

Manuscript Speaking

Manuscript speaking is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains his or her attention on the printed page except when using visual aids. The advantage to reading from a manuscript is the exact repetition of original words. In some circumstances this can be extremely important. For example, reading a statement about your organization’s legal responsibilities to customers may require that the original words be exact. In reading one word at a time, in order, the only errors would typically be mispronunciation of a word or stumbling over complex sentence structure. A manuscript speech may also be appropriate at a more formal affair (like a funeral), when your speech must be said exactly as written in order to convey the proper emotion or decorum the situation deserves.

However, there are costs involved in manuscript speaking. First, it’s typically an uninteresting way to present. Unless the speaker has rehearsed the reading as a complete performance animated with vocal expression and gestures (well-known authors often do this for book readings), the presentation tends to be dull. Keeping one’s eyes glued to the script prevents eye contact with the audience. For this kind of “straight” manuscript speech to hold audience attention, the audience must be already interested in the message and speaker before the delivery begins.

It is worth noting that professional speakers, actors, news reporters, and politicians often read from an autocue device, such as a TelePrompTer, especially when appearing on television, where eye contact with the camera is crucial. With practice, a speaker can achieve a conversational tone and give the impression of speaking extemporaneously and maintaining eye contact while using an autocue device. However, success in this medium depends on two factors: (1) the speaker is already an accomplished public speaker who has learned to use a conversational tone while delivering a prepared script, and (2) the speech is written in a style that sounds conversational and in spoken rather than written, edited English, for example, with shorter sentences and clearer transitions.

For the purposes of your public speaking class, you will likely not be allowed to read your speech. Instead, you will be assigned to give an extemporaneous presentation.

Extemporaneous Speaking

Extemporaneous speaking is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes. By using notes rather than a full manuscript, the extemporaneous speaker can establish and maintain eye contact with the audience and assess how well they are understanding the speech as it progresses. And since you will be graded (to some degree) on establishing and maintaining eye contact with your audience, extemporaneous speaking can be extremely beneficial in that regard. Without all the words on the page to read, you have little choice but to look up and make eye contact with your audience. In some cases, your instructor will require you to prepare strong preparation and speaking (notes) outlines as a foundation for your speech; this topic is addressed in Chapter 6.

Speaking extemporaneously has some advantages. It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible since you know the speech well enough that you don’t need to read it. In addition, your audience is likely to pay better attention to the message because it is engaging both verbally and nonverbally. It also allows flexibility; you are working from the strong foundation of an outline, but if you need to delete, add, or rephrase something at the last minute or to adapt to your audience, you can do so. The outline also helps you be aware of main ideas vs. subordinate ones.

Adequate preparation cannot be achieved the day before you’re scheduled to speak, so be aware that if you want to present a credibly delivered speech, you will need to practice many times. Because extemporaneous speaking is the style used in the great majority of public speaking situations, most of the information in the subsequent sections of this chapter is targeted toward this kind of speaking.

Memorized Speaking

Memorized speaking is the rote recitation of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script. When it comes to speeches, memorization can be useful when the message needs to be exact and the speaker doesn’t want to be confined by notes.

However, there are some real and potential costs. First, unless you also plan and memorize every vocal cue (the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace), gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer. You might end up speaking in a monotone or a sing-song repetitive delivery pattern. You might also present your speech in a rapid “machine-gun” style that fails to emphasize the most important points.

Second, if you lose your place and start trying to ad lib, the contrast in your style of delivery will alert your audience that something is wrong. If you go completely blank during the presentation, it will be extremely difficult to find your place and keep going. Obviously, memorizing a typical classroom speech takes a great deal of time and effort, and if you aren’t used to memorizing, it is very difficult to pull off. Realistically, you probably will not have the time necessary to give a completely memorized speech. However, if you practice adequately, you will approach the feeling of memorization while still being extemporaneous.

As we said earlier, for the purposes of this class you will use extemporaneous speaking. Many professional speakers who are paid to make speeches use this approach because, while they may largely know what they want to say, they usually make changes and adjustments based on the audience or event. This approach also incorporates most of the benefits of memorized speaking (knowing what you want to say; being very thoroughly rehearsed) and manuscript speaking (having some words in front of you to refer to) without the inherent pitfalls those approaches bring with them.

the presentation of a short message without advance preparation

the word-for-word iteration of a written message

the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes

the rote recitation of a written message that the speaker has committed to memory

the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace

It’s About Them: Public Speaking in the 21st Century Copyright © 2022 by LOUIS: The Louisiana Library Network is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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12 Delivery: A Recipe for Great Speaking

Megan orcholski, university of wisconsin-milwaukee, learning objectives.

Understand the importance of delivery and its impact on public speaking.
Learn what tools create delivery and have a basic understanding of how to use them.
Be better prepared to deliver a speech!

Imagine you go to a restaurant and order a dish that sounds delicious. When they bring you the food, it is cooked without care, unseasoned, and slopped onto your plate. It doesn’t look or taste very good. You’re hungry, so you eat it. It still has nutritional value, but you don’t enjoy it. You probably won’t remember this meal, and if you do, you will probably only remember how bad it was. When food is cooked, there is a lot of thought that goes into how the person eating the food (the audience) will feel when they eat it. Delivery is similar, as it is the vehicle for how an audience consumes a speech. The audience will get the speech whether it’s perfectly seasoned or thrown together without care. You have the opportunity as a speaker to make your content and performance appetizing to your audience!

Delivery can be thought of as the “icing on the cake,” but let’s break that down. Can you eat cake without icing? Sure. But icing is intended to complement the cake, make it look pretty, and taste better. Similarly, bad delivery can call attention to itself or make the cake worse. As a good friend of mine says, excellent delivery can enhance the content and make it taste sweeter.

Delivery is not always valued as an essential part of presentations by speakers. For example, have you ever had a teacher who was incredibly boring, didn’t look at you, or stumbled through their lectures? You, as the audience, probably wished they had practiced their delivery. To an audience, delivery is important. It can be the difference between an audience tolerating what you are saying and an audience really understanding, enjoying, and remembering your content.

Often, speakers in my class treat delivery like a magical talent that some people are lucky enough to have and others don’t. However, delivery skills can be learned by practice. Imagine speaking to someone who says, “I’m bad at downhill skiing.” You may reply, “Do you ski a lot?” or “Have you taken any lessons?” If someone does not practice and learn basic skills, they cannot expect to do well at a skill like skiing. Speaking is also a skill. It is something which you can practice, train, and improve. Yes, there are certainly some individuals for whom strong delivery seems to come naturally, but anyone can be an effective presenter if they are willing to practice. You do not have to like public speaking to be good at it. So get ready to get great at gifting your messages to audiences!

How to Effectively Use Your Voice

Vocalics also known as paralanguage, refers to the pieces of oral communication which convey meaning beyond the words. Have you heard the proverb, “It’s not what you say, but how you say it?” Vocalics is referring to the “how.” There are five distinct vocalics: volume, pitch, rate, articulation, and pronunciation. The first three (volume, pitch, and rate) are nonverbal components that are present in both oral and verbal communication. Oral, referring to the mouth, can be any sound or noise. Let’s say your blowing air out of your lips, making a loud sigh or humming, you are still using volume, pitch, and rate even though you aren’t saying words. Volume, pitch, and rate work nonverbally or in connection with the words to create meaning. The final two vocalics, articulation and pronunciation, are only present in verbal communication, as they address how words are formed and emphasized.

Vocalics , also known as paralanguage, refers to the pieces of oral communication which convey meaning beyond the words.

Think of vocalics as the basic ingredients of delivery. By learning how to utilize them, you can make unlimited types of delivery dishes. Having an understanding of how vocalics work and the main things they communicate will allow you to have more control over how you are communicating with your audience.

Volume has to do with how loud, or soft, something is. This is probably a pretty familiar concept, but you may not have thought deeply about how volume functions as a communication tool. Volume is associated with power and control. When a person gets louder, it is often because they want to be heard. Imagine a child who is trying to get the attention of busy adults or a customer trying to get the attention of a server at a crowded restaurant. Increasing volume is a way for a speaker to direct focus to themselves. However, the relationship between volume and power is more complicated. Being louder does not necessarily translate to more power. Instead, volume can work in complex ways to create meaning. Sure, getting louder or yelling can communicate importance or control, but so too can a drop in volume. For example, when parents are trying to get children to do something, the indication of it getting serious is often when they go from yelling to talking in a soft, controlled, serious manner. I knew as a child that it was when my parents got very quiet was when I was actually in big trouble!

Try It: Talk to Grandma

For a lot of people, an appropriate volume is a huge problem. Even when they think they are loud enough, it can still be a struggle to hear them well enough to easily understand what they are saying. If you have seen the movie Sister Act , think about the scene where Whoopi Goldberg’s character uses visualization to get the young singer to be loud enough and find her voice. Visualization may work for you too. Start by visualizing an older relative or friend who doesn’t hear very well. Imagine they are coming to see you speak. They will want to be able to hear you. In your head, place them behind the last row of the audience. If you are always making sure they can hear you from behind the last person, your volume should be adequate for the size of the audience and space.

When using volume as a tool of communication, speakers must consider projection. When you are speaking for an audience, you want to be loud enough to be heard. This volume often requires speakers to adjust how they project sound and focus their sound towards a target. [i] If you have had any music or theater training, you probably already understand the basics of focusing and directing your sound. You will want to have strong breath support to properly project. This breath support can be achieved by making sure you are not breathing shallowly with your shoulders, but rather pulling air all the way down to your diaphragm or about two inches below your belly button.

To get louder, people often use the throat and increase how hard the vocal cords are working, but this can strain the voice and also produce a stressed sound. A better way to achieve increased projection is to pull in a lot of air using your diaphragm so that more air can flow over your vocal cords. Your breath support will help you be able to control your volume.

Finally, you will want to focus your projection or have motivation in your volume. We do this all the time, like when we are at a sporting event and cheering your favorite player or when you are at a loud party and want to have a conversation with one person. [ii] You will adjust your volume to match your speaking situation. In these cases, the direction of your projection helps aid your volume in communicating intention and meaning. Use changes in volume meaningfully and deliberately to focus communication, emphasize ideas, or make yourself heard.

Try It: Using your Diaphragm

Breath support is crucial for projecting your voice without straining your vocal cords. To make sure you are breathing deeply enough, place your hand below your belly button. When you fill yourself with air, your hand should rise. To start, try laying down. This technique can help you to breathe deeply and relax. You can also see your hand move! If you find that your shoulders or chest are moving, you are probably not breathing deeply enough. To help, visualize that you are pulling from your toes. Your toes are not part of the breathing process, but thinking about drawing from your whole body can help deepen your breath.

Pitch deals with where your voice is resonating on the musical scale. If you start humming, a musician would be able to match the tone of your hum on their musical instrument. All of us have a pitch we naturally tend to. Our pitch is based on both the make-up of our body, specifically the length of one’s vocal folds and size of the vocal tract, and our socialization. Pitch is determined by how much your vocal folds are vibrating. Vibrating fast at a high cycle produces a higher pitch, whereas fewer vibrations create a lower pitch. [i] While our biology determines our abilities and range, a person may also vary or control their pitch based on cultural and social roles. Pitch is often used to communicate gender, as the physiological makeup is connected to sex. Female voices are, on average, about an octave higher than male voices. This claim is a generalization and can vary based on the individual. But this idea was demonstrated on a daily basis before everyone had a cell phone and the main phone used was a house phone. If a person unfamiliar with the house called, they had to rely solely on a person’s pitch to determine gender and age. Many of us, who grew up with a house phone, have a story of being mistaken for someone else in the household or being labeled with a gender we don’t identify with. Though our bodies may limit our pitch, we do have the ability to utilize pitch variation to give meaning to our words.

As with the other vocalics, pitch gets more interesting when it changes. Intonation refers to how your pitch rises and falls, creating vocal variety. When pitch rises, the voice communicates uncertainty or indecisiveness. This can be seen when we ask questions. However, some people tend to go up at the end of their sentences even when it is not a question. [ii] For example, imagine saying the phrase “I like your shirt” to a friend. Try it right now with your tone going up at the end. Now say it with your tone staying the same or coming down. Your intonation drastically changes the meaning.

Intonation refers to how your pitch rises and falls, creating vocal variety.

As a speaker, you want to be careful you are not communicating hesitancy or uncertainty when you intend to communicate confidence. Similarly, the dropping of pitch communicates certainty or finality. An example of this is in the Wizard of Oz when the Winkie guards are marching outside of the Wicked Witch’s castle. You can hear them sing, “O-Ee-Yah! Eoh-Ah!” [iii] Not only can you hear them change their intonation throughout the song, but their pitch lowers at the end of the phrase, creating finality to what may otherwise be meaningless sounds.

Try It: Play Around

Speakers do not tend to use as much vocal variety as they are capable of because they are not aware of how much variation they could have. One way to explore pitch is to specifically practice trying different tonal changes when you are speaking. First, to warm up, make noise all the way up and down the tonal scale. Start by making a high pitch and then falling to as low as you can comfortably go. Then go back up. (If you have a piano, you can plunk out notes or do scales). Once you’ve established your range, then pick a line or two in your speech, use the Pledge of Allegiance, or anything else you know very well. Try to speak those sentences in at least ten different ways. Each time, change your tone to play with how you could say the line or phrase. Pay attention to how your tone will impact the audience’s understanding of what you are saying. Focusing on your impact can be especially important on the last line of an argument or the end of the speech. Working to bring your pitch up in the middle of the sentence and dropping it at the end for finality can help you finish strong.

At its most basic, rate deals with speed, specifically how quickly or how slowly the words are spoken. This speed not only deals with the sounds within a word, but also the spaces between words. The speed at which words are spoken is connected to perceptions of emotional control. A fast rate is associated with uncontrolled or extreme emotion, whereas a slow rate is associated with controlled emotion. Think of an excited child trying to tell you a story. Their quick pace may sound frantic or frenzied. Now contrast that with how President Obama spoke during his public speeches. He typically has a very deliberate pace that communicated his command of the situation. You will want to pay attention to your rate in general, but you are also able to vary your rate to communicate meaning. For example, when you have something that is very important, slowing down the rate can help the point come across as important to the audience.

Speaking too quickly is a common problem, but you can train yourself to speak slower. Unfortunately, trying to “be slower!” doesn’t usually help. One tip is to think of putting little tiny spacers between your words. This way, it is easier to be understood, even at a fast pace. It’s like a friendship bracelet–if you put all of the beautiful, glamorous beads together, it looks gaudy. So, you separate them by clear or white spacer beads, making the beauty easier to look at and more fluid. By giving your words tiny spaces around them, your articulation will be stronger, and your words will be easier to understand. Some students also benefit from simply writing “pause” or “breath” on their note cards. These words can remind you to slow your rate, even if you are nervous during your speech.

Pacing can be an effective way of creating meaning and allowing your audience to absorb those meanings. A well-placed pause or giving more time to an explanation can help your audience understand and retain the information you are telling them. Your speaking rate is especially important because your audience is trying to mentally digest what you are saying. They cannot control the speed with which they receive the information, but you can help your audience have time to absorb and process information by being conscious of your rate.

Speakers often throw out information without much thought to the speed or pacing. Think about spoon-feeding a baby. Baby’s don’t have much control over how fast they receive their food. If you feed them too fast, they will cough and choke, and baby food will potentially come out their nose! When you feed a baby, you adjust your speech based on how long it takes the baby to taste, swallow, and enjoy the food. You want to do the same thing with your audience. Pay attention to how they are reacting and how they are absorbing the information. Observation is especially important during transitions of points or topics. Have you ever fed a baby a bite of peas and then a bite of bananas? It’s hilarious. The baby makes weird funny faces because their expectations were violated—they were expecting peas and got bananas instead. When you switch food, you often take a pause, maybe give the baby a sip of water. You want them to know you are moving to a different food. Similarly, a speaker should utilize their delivery to lead the audience from one point to the next. By paying attention to your pacing, your audience will be able to retain and remember more of your information.

Try It: Object Toss

One way to help you with your pacing is to picture your words as tangible objects going toward your audience. To practice this, get a bowl of cotton balls, pennies, scarves, or other lightweight objects. While you are practicing your speech, toss the objects toward a pretend audience (a blanket works great for this). However, you have to toss and speak at the same pace! This action shows a speaker very quickly how fast they are going. Now, one potential risk of this exercise is that you may start to find a rhythm with your tossing that may lull you into an unnatural speaking rhythm. You want your rate to sound natural and conversational, so once you get the pace under control, stop physically tossing and work to speak at that comfortable pace.

Articulation and Pronunciation

Articulation deals with how the words come out of your mouth, specifically how the words are shaped. Pronunciation is articulation combined with cultural influences to create ways of saying words that are identifiable to specific regions or groups of people. While two separate concepts, they often work in tandem when we are dealing with language. As a speaker, you want to make sure the audience can understand you. Paying attention to how you form your words can help you avoid mumbling or slurring your words together.

Pronunciation is grounded in culture and expectations can vary depending on your audience and specific speaking context. A dialect, which refers to how a person or group specifically forms their words and arranges their grammar, may impact how you are communicating with your audience. You may want to be aware if the audience has a similar or different dialect than you. For example, if you grew up in the Midwest, you may refer to Pepsi as “pop” with the o sounding more like an a. Whereas, those in the south would refer to it as a “coke” with a long o sound. And then there is the rest of the nation who say “soda.” People often forget they have a dialect and will sometimes view other dialects as inferior. But everyone has a dialect that delineates from ethnic heritage as well as regional locations. Being aware of dialect is important in public speaking because parts of your dialect may not be familiar to a group who uses a different one. You may end up using a term common to you, but unfamiliar to your audience. You may also pronounce a word in a way that the audience wouldn’t understand. By being aware of these issues, you can address them in your presentation if necessary.

Try It: All it Takes is a Pencil

If you are struggling with articulation or worried you are mumbling, a pencil can help your mouth realize how it’s forming words. Put the pencil in your mouth horizontally, and bite down on it. Say your speech with the pencil in your mouth until your words can be completely understood. Once you are understandable, pull the pencil out of your mouth WHILE YOU ARE TALKING. You should be able to feel the difference. This exercise can help train the muscles how to properly enunciate.

Vocal Variety

While there are different vocalics, they function together to create meaning and vocal variety . Be aware of how volume, pitch, rate, articulation, and pronunciation are working together in your speech to communicate to the audience. What does it do to a sentence when you get quieter, slow down, and drop your pitch all at the same time? How about getting louder, speeding up, and raising your pitch all while over articulating? These tools are excellent for helping to craft meaning beyond your words. Being aware of how they interact with each other can increase your ability to utilize them for making meaning when you are speaking.

Types of Vocalics

Volume has to do with how loud, or soft, something is.

Pitch deals with where your voice is resonating on the musical scale.

Rate deals with speed, specifically how quickly or how slowly the words are spoken.

Articulation deals with how the words come out of your mouth, specifically how the words are shaped.

Pronunciation is grounded in culture and expectations can vary depending on your audience and specific speaking context.

Vocal variety is when there are different vocalics being used, and they function together to create meaning.

How to Effectively Use your Body

To develop strong delivery skills, speakers need to realize the extent of the body’s power. Your body is an incredibly complex tool that is continuously making meaning. To start to understand this, do some people watching. What can you determine about a person based on the way they stand or how they move? Do you know how they are feeling based on their facial expressions? Beginning speakers are often quick to take their body for granted and not consciously employ choices of movement or expression. To better understand the tools of physical delivery, we will discuss kinesics and the multiple parts of nonverbal communication. Then, we will discuss proxemics or your body in relation to other objects, before ending with a discussion of appearance.

Similar to the vocalics, your body movements add to the words you are saying. Kinesics refers to how the body is interpreted as nonverbal communication and how physical movements are able to communicate on their own. Think about how often you move your body and what those movements signal to those around you. From popping your hip and crossing your arms to communicate impatience to a late friend, waving at a neighbor as you pass by, or even initiating a hug to a loved one, the movement of our bodies transmits meaning to those observing us. The significance of kinesics is heightened in a public speaking context because of the specific nature and focus of the presentation.

Kinesics refers to how the body is interpreted as nonverbal communication and how physical movements are able to communicate on their own.

Most of us have a basic understanding of posture , even if just from being told to “stand up straight” as a kid. However, posture is more than just standing up straight. It deals with the arrangement of your bones and muscles so that each area is allowed to do its job to its best ability. Good posture allows your body to support and control its structure without unnecessary tension in your frame or strain in the muscles. [i]

To think about your posture as a speaker, it’s helpful to think of the ranges in which your body could arrange itself. The first range is contraction to expansion. How broad are you letting your shoulders expand? How much space are you allowing your arms to take up? The amount of space you take up communicates to the audience. The next range is withdrawal and approach. Are you leaning forward or sinking back as you speak? When you move in your speech, is it toward or away from the audience? While this happens while walking, withdrawal and approach can also be communicated while standing. Think of how a lean forward communicates advancement whereas leaning back tends to communicate moving away.

Finally, general body orientation, or where all of your parts are in relationship to each other, is important. A neutral body posture is when both feet are flat on the floor, weight is balanced, arms hang gently, and muscles are relaxed. A neutral body posture is not the way most people tend to stand. Many people pop their hip or cross their legs. These stances do not provide a strong foundation to pull breath and initiate movement. As with all of the other components of delivery, there is not an ultimate right or wrong way to stand. Rather, thinking about your stance in relation to your message and audience is the most important consideration.

Try It: Roll it Up and Pull the String

Walk around a mall for a bit and you will be amazed by the popped hips, crossed legs, leaning, and general disregard for a balanced and strong posture. However, when you’re giving a speech, you want your body to look powerful and confident. Instead of forcing your body into an unnatural position, help your body find perfect posture on its own. Stand up straight and find balance with your weight equally distributed between both legs. Picture your spine as building blocks and, starting at your head, roll your spine down block by block until you are comfortably doubled over (do not stretch beyond your capabilities). Here, breathe deeply a few times. As you breathe, feel your back rise and fall with the inhale and exhale. Then slowly, block by block, roll back up until your head is gently floating on tip of your neck. Picture a string connected to your spine that comes out of the top of your head. By gently “pulling” that string at the end, your body should naturally lift into the correct posture. You don’t want to be tense. It may help to think “Bones up, Muscles down.”

While all of the pieces of our body are important for communicating, our arms and hands are arguably the most moveable and versatile. They can help enhance the emotional impact of your verbal message. Gestures are when our arms and hands use their different types of movements to create emphasis, meaning, and symbols. Two of the most well-known categories are emblems and illustrators. Understanding emblems and illustrators can help you know more about how your gestures are communicating. An emblem happens when the body creates something which can be interpreted as a verbal word or phrase. For example, holding your index finger and your middle finger into a “V” with the other fingers closed can be interpreted as the peace sign or the number 2. To be an emblem, Steven R. Brydon and Michael D. Scott argue a gesture must do three things: [i]

It must have specific meaning for the audience members.
It must be used intentionally by the speaker to purposely generate meaning.
It must be easily translated into a few words.

Emblems are very specific to the context. For example, signaling to a train or truck driver by making a fist with a bent elbow and pumping it up and down means “honk your horn.” But that same gesture after scoring a goal in a soccer game can mean “YES!”

Emblems are also very connected to culture. Because of this, you will want to be aware of what meaning you are communicating with your emblem. For example, most of us know that connecting your thumb and index finger into a circle with your other fingers flared up means okay in the United States. However, if you did the same gesture in Japan it means “money” and in France, it means “zero” or “worthless.”

Illustrators are similar to emblems, but instead of being directly translated, they aid the verbal messages and are more generalized meanings. For example, you can describe how big or small an object is, but it is even more effective to also show with your hands. The visualization is aided because of how your motions connect to what you are saying. To demonstrate the importance of illustrators, attempt to give directions or describe something specific without using your hands. It’s very difficult to do!

Types of Gestures

An emblem happens when the body creates something which can be interpreted as a verbal word or phrase.

Illustrators are similar to emblems, but instead of being directly translated, they aid the verbal messages and are more generalized meanings.

Facial Expressions

Faces are fantastic places for expression and communication. Facial expressions are when a speaker uses their face to communicate. The face is often completely forgotten as a communicative space. Speakers should be very aware of their face to both increase their communication and prevent sending unintentional messages to the audience. When thinking about facial expressions, it’s important to avoid a blank or unexpressive face. You also don’t want to rely on one facial expression the whole time. Like your vocal tone, your face helps convey meaning. You want it to match your topic and change with the specific information in your speech. Smiling, for example, is incredibly underused. Many speakers get nervous about speaking and forget the elemental power of a smile. Obviously, there are times and topics for which a smile would not be the appropriate facial expression. But just as we do in conversations with our friends, do not be afraid to use your face to help communicate.

Eye Contact

Eye contact is important for establishing a connection and communicating with the audience. Eye contact is when the speaker meaningfully connects to the audience with their eyes. The first step to utilizing eye contact is to know your information well enough to be able to speak while making eye contact. This step may seem like common sense, but it can be incredibly difficult to do. Most beginning speakers rely very heavily on their notes or manuscript. I have often told students that I’m jealous of the podium or notecard because it gets all their attention! It may seem scary to look up at the audience, but sustained eye contact has the power to make you feel both physically and emotionally closer to each other. [i] In Western culture, eye contact works to establish a connection, communicate confidence, and affirm credibility.

Once you’re able to look up at the audience, it is important to practice looking directly in the eyes of the audience members. You cannot fake eye contact! If you can see your audience, they will know whether you are actually looking at them or if you are looking over the top of their heads. [ii] Direct eye contact is especially important if it is a smaller audience. If it is a larger audience or if you are on a lighted stage and can’t see the individuals in the audience, you will still want to direct your energy at specific spots to make it feel personal. There is no set time for how long to hold eye contact, as it is another variable which changes with the situation and circumstances. However, most speakers think they are holding their eye contact for longer than they are. Audiences gain a tremendous amount of energy and connection through eye contact, so making sure you are holding your eye contact for a significant amount of time is important.

Try It: Holding Eye Contact

One of my favorite mentors from college does this activity in class to show how really effective eye contact should make you feel. He will look at someone and say “Hi! You are my favorite. You are the only person I care about in this room. All these other people don’t mean anything to me. I have to look over there for a minute, but I’ll be right back…don’t forget you’re my favorite!” Then he looks to the next person and says, “Hi! You’re my favorite. You’re the only person I care about in this room…” After three or four people you understand how eye contact can make you feel like you are important and being spoken to at the individual level.[1] To practice eye contact, rehearse in front of objects with eyes. Obviously, a practice audience is the best. But if you don’t have one, you can use stuffed animals, pictures, posters, or anything that has eyes you can connect with. Set a few up around the room and practice playing connect the dots with your eyes while you speak. This will help you practice moving your attention from person to person instead of glancing at the wall, the clock, the floor on your way from one individual to another.

Make your Movement Matter

To make choices about your movement, you first need to be conscious of your body while speaking. I once watched a student twirl the lanyard from the keys in his pocket for most of his speech. When he saw the video, he was shocked because he had no memory of what his hands were doing during the speech. The brain is complicated and tricky. You need to train your brain to recognize and control what your body is doing while you speak. This training is comparable to a basketball player doing layups over and over or a baseball player practicing their swing. You want to know the movements so well that your muscle memory takes over while you are speaking. Many people will either not move at all or move for no particular reason.

Remember, movement helps aid in the communication process. In the same way, you are carefully selecting your words, you also want to choose your movements. If you don’t have a justified reason to move, you do not need to move. Save your energy for when the movement aids your message. One visualization that helps me is picturing my body as full of energy. That energy has to be used for certain things, such as making a sound to say the words, thinking about what comes next, and moving my head to have good eye contact. Sometimes the body does things that waste energy. Many people have ineffective habits, such as crossing legs, leaning on the podium, or pacing. Personally, I sway. If left to my own devices, I would sway the entire time I teach a course. Which would be incredibly distracting and unnecessary, not to mention tiring. So, I employ body consciousness to focus that energy into my words instead of wasting it swaying. This consciousness can take a lot of practice and mental energy. However, by employing body control and making conscious movements, you can increase your audience connection and enhance your topic.

Parts of Kinesics

Posture is the arrangement of your bones and muscles so that each area of the body is allowed to do its job to its best ability.

Gestures are when our arms and hands use their different types of movements to create emphasis, meaning, and symbols.

Facial expressions are when a speaker uses their face to communicate.

Eye contact is when the speaker meaningfully connects to the audience with their eyes.

Proxemics deals with space and location, specifically with how close humans are to each other. There is certainly a physical aspect to how bodies move together in spaces. There is also a cultural connection to proxemics. Think about how you are around certain people. You probably have a specific comfortable distance you usually stand away from people, and that distance most likely varies based on who the other person is. You may also have that one friend who has no personal space and will talk very close to you.

Proxemics deals with space and location, specifically with how close humans are to each other.

Proxemics is important in public speaking. If a podium or table is in the room, you will need to make a choice whether to stand behind, in front, or move the object out of the way. You do not want to be too far away from our audience, as a connection with the audience is important. However, you also don’t want to be too close, potentially making your audience uncomfortable or cutting off eye contact to parts of your audience. If you choose to move during your speech, pay attention when you are moving away and when you are moving toward them. Increasing or decreasing your distance during specific parts of your speech can enhance your message.

How you look matters, but I often find my students oversimplify this idea. There isn’t one way to look or appear. My students frequently ask if they have to “dress up” for their speeches. I point out that appearance doesn’t appear anywhere in my grading rubric, but appearance impacts a speaker’s ethos. It is more important that you are thinking critically about your speaking appearance than relying on one way to always look.

When you have to speak in public, consider the details of the situation. Is there anything specific you should wear to the occasion? How will your clothing communicate? Will it interact with your meaning? In an advanced public speaking course I taught, an experienced public speaker who showed up to every speech day in a full suit and pantyhose. This student was a self-proclaimed nerd and a huge Trekkie, so for a humorous speech assignment, she chose the topic of Star Trek. In the feedback session, a classmate said, “it’s too bad you don’t have a Star Trek uniform. That would have really added to your speech.” The student’s face fell—of course she owned a uniform! But, it had never occurred to her to wear it because she was so used to dressing up for speeches. For her final speech, she wore her Star Trek uniform and noted how it was the first public speech she’d ever given in anything other than a suit, citing that as part of her growth. As long as you are critically thinking about your appearance during a speech, you will be able to make conscious choices about what to wear.

Types of Preparation and Delivery

There are four styles of delivery that tend to be most useful for public speaking: manuscript, memory, impromptu, and extemporaneous.

Speaking from a Manuscript

In my experience, speaking from a manuscript is the type of delivery people tend to want to try. I have had students say it makes them feel more safe and comfortable to have every word planned out. That is an advantage of speaking from a manuscript. Manuscript speaking should be used in cases where getting the exact words correct are very important. In cases of intense or emotional speaking, a manuscript can also be the best delivery method. I had the opportunity to give my father’s eulogy when I was 21. This was an instance when I choose to use a manuscript in order to have a very well-constructed speech in an emotional time. There may be formal contexts where a manuscript would be preferred or follows the norms of the occasion. Former President Obama is an excellent example of someone who employs manuscript speaking in emotional times like after the Sandy Hook Elementary School shooting. A manuscript allowed the president to be comforting even in the face of tragedy.

If you plan to speak from a manuscript, you need to be aware of the challenges this type of speaking creates. Effectively speaking from a manuscript is harder than most people anticipate. Remember, the words are only part of the issue. As we have seen in this chapter, there are so many other components that go into delivery. Reading from a manuscript often causes speakers to talk very fast and not look up enough to connect with the audience. Because of this, manuscript speaking often leads to an uninteresting or disconnected performance. But, this does not mean manuscript delivery can’t be done well. Delivery from a manuscript can be effective with a significant amount of time and practice.

Speaking from Memory

There are some instances that may benefit from a memorized speech . For example, you may find yourself in a situation where memorization is required, such a speaking contest. You may find times you don’t want to use notes, such as at a wedding giving a toast. Memorization can be very beneficial, especially if the speech is short or the material is very familiar to you. First, memorization is the method that allows for the most audience connection. Since you don’t notes or a script to look at, you can engage your body, face, and eyes with the audience the entire time. Practicing your material thoroughly can put the speaker at ease.

But, like manuscript speaking, people greatly underestimate how much work it takes to speak from memory effectively. Different people have varying abilities when it comes to memorizing, but it almost always takes longer to memorize than people anticipate. You can’t just memorize the words, but rather you must know the material deeply in order to confidently speak from memory. Additionally, while the payoff can be great, so is the risk. Even with a lot of practice, speaking from memory may increase nerves and there is always a chance of a forgetting the material. Even if a speaker is well rehearsed, blanking in the moment is possible. You will want to practice blanking and know how to handle it if it happens. Finally, you will need to work hard to speak in the moment. While this method does allow you the most freedom with your voice and body in the moment, it is common to sound over-rehearsed or on autopilot. Make sure you are staying in the moment by really talking to your audience instead of at them.

Try It: Tips for Memorizing

The more you can do to help your brain remember, the easier it will be to learn your speech. One way to help is to color-code your script by point. If your intro is one color, your first point is a different color and so on, it will help your brain remember the pieces of your speech. Another way to help is to stand in the places you plan to give each point. If you plan to move, placing your color-coded part in that place to help you associate the words with the space can be very effective. This process mimics how Greek orators memorized long stories and passages. They would walk, associating the ideas with where they were.
Combine content memorization with word for word memorization. Use your outline to memorize the flow of ideas, the main points and where they go. Then, if you mess up or forget the individual words in a spot, you will be able to default to talking about the main ideas or jumping to the next part you remember.
Practice in multiple contexts. Moving contexts will help your brain recall in many different circumstances. If you only ever practice in the car, your body will not be used to standing to deliver. Practicing in multiple spaces and for actual people can help increase the trustworthiness of the memory recall.

Impromptu Speaking

Impromptu speaking happens when a person has little or no time to prepare for the speaking situation. You may be thinking that this mode of delivery sounds terrifying, but you actually already practice impromptu speaking quite often. Anytime someone asks you for a short introduction about yourself, you speak to a group about yourself for a few minutes; or, when someone asks what you thought of the movie you just saw and you give a detailed answer, you are employing impromptu speaking. This method is not one that should be chosen for a speech you have time to or are required to prepare. Instead, think of this more as a skill or a recognition of circumstance to improve your speaking in these moments.

One key to impromptu speaking is to practice active listening. If you are in a meeting or a class where you know you may be called on to share your thoughts, intensely listening to what is happening and mentally engaging in the ideas will help you formulate your answer if someone asks you to talk. Anticipating impromptu opportunities can always be helpful in mentally preparing. I have been to several funerals and memorials where they open up the floor for people to share memories or say a few words. In these cases, I start thinking about what I want to say in advance by going over the order of my brief message in my head. In some cases, you may even want to jot down a few quick notes to help you stay focused.

Extemporaneous Speaking

The definition of extemporaneous speaking is to speak from limited notes. Extemporaneous speaking often gets confused with impromptu or off-the-cuff speaking, with people assuming you don’t have to prepare much before the speech. But, extemporaneous speaking is actually an engaged process that forces you to do a lot of research, organizing, and writing before you actively practice your delivery. There are several advantages of extemporaneous speaking. First, you are prepared but flexible in the moment. This level of preparation can prevent you from sounding robotic and encourage you to react to your specific audience in the speaking moment. Second, this type of speaking allows you opportunities to connect with the audience while not having to rely on your memory recall to know every word. Finally, you can adapt to your audience and the situation. If the audience laughs or reacts really well to something, you can mention it or add a reaction. If you are running out of time, you can make adjustments quickly to make sure you get out the most important information with the remaining speaking time.

The main disadvantage of extemporaneous speaking is that most people are not familiar with this process and it takes some getting used to. Beginning speakers, even if they are attempting extemporaneous speaking, will often make outlines with too many details and not practice enough which usually turns into reading a script. The process for practicing a strong extemporaneous speech can feel very different than other types of speaking methods. Instead of spending the majority of the time crafting each word, you need to practice talking. This practice can feel non-intuitive to writers or people who want their speech to sound perfect. Instead of writing every word, you want to craft a strong outline to use while you speak. Then, you want to stand up and practice it. I will say that again so you really believe me—stand up and try it!! Do not wait until you think you have everything perfect. You will run out of time, as it will never be perfect. And, practicing will help you make your outline stronger. Strengthening your outline with help you speak better in the moment. Go back and forth until you think you have a strong grasp on the concepts and can speak from your notes in the strong way you practiced.

This type of delivery is often the most effective and the one you will probably utilize the most beyond speaking classes. I highly encourage you to learn this skill and to practice it. You want to have a grasp of all of the styles of delivery. If you are in a class, that is a great place to practice extemporaneous speaking and get better at it. That way you understand and can use the multiple methods of delivering speeches. Extemporaneous speaking is often the most employed style in prepared speeches. It is what you will likely use in your job or at events you’ve been asked to speak. Learning how to do it well will be incredibly useful.

Remember, the most important thing is to choose the method that fits you and the situation best. You may also want to consider your strengthens and weaknesses as a speaker. The more you are critically thinking about the speech and it’s circumstances, the better qualified you are to make choices about how to best get your message to the audience.

Delivery and Audience Connection

You are not a tv.

Many speakers suffer from what I have termed “the TV effect.” Have you ever noticed your TV doesn’t care about you? If you are watching it and you have to leave to get a snack, the TV just keeps on playing. It doesn’t wait, and it doesn’t pause. Or, you laugh out loud at something in a show. The TV doesn’t pause for your laughter or even recognize you have laughed. At times, speakers act this way. They are nervous and just want to get the speech done. So, they get up and go! However, the brilliance of performance is how we can adjust in the moment and react to what is happening in our current situation. Your speaking is enhanced by the audiences’ reactions, the space you are speaking in, and how you are performing in the moment. Keep working to utilize the tools in this chapter to enhance your delivery during live performances.

You are not a train

The fear of doing something “wrong” often prevents speakers from achieving an audience connection. They are afraid they will mess up. I’ve even seen speakers ask to “start over” as if I am in control of them. Speakers often act like they are a train on train tracks. When it’s time to go, they go! They are chugging along, not looking up, not pausing, not paying attention to the audience, because they are afraid they will mess up and fall off the tracks. If a train is disturbed in its route, it doesn’t have a lot of options. It can go forward, backward, or just fall over. You are not on train tracks. Rather, you are in a field on a fairly trampled path. You have crafted the way to go but may veer off for one reason or another. If that happens, pick some berries, and find a way back to the path. Your audience may think that’s part of the journey or might be pleasantly surprised by the detour.

You are a tour guide!

Remember, your speech is a new destination where your audience has never been, and you are their tour guide. If you throw them onto the bus, hit the gas at 100 miles an hour, and never point out the sights, they are not going to enjoy the tour. You have the power to make it enjoyable for them. Help them onto the bus. Make sure they are comfortable. Connect with them. Go at a decent pace for them, so they don’t feel like you’re going to “crash.” Remember, that pace might be different than you want to go as the driver. Have you ever ridden with someone who is driving just a little too fast? They know they are in control because they are driving. But, the passenger does not necessarily feel comfortable. Adjust your pace with the audience in mind. Point out the important parts of your speech using emphasis. Make sure they can hear you. By being a good tour guide, your audience will definitely enjoy the trip!

Being yourself

When learning how to speak, speakers often fall into a few delivery traps when they are trying to deliver the speech “correctly.” They rely on reading or ignore their audience. Even when they conquer some of these basic delivery strategies, they still revert back and sound like a generic speaker. They fall into vocal patterns and don’t choose the pacing for their material or audience. They sound fine on the surface, but they don’t sound like themselves. In an attempt to do the speech “right,” speakers end up not actually being effective because they are not making conscious choices with themselves and the audience in mind.

Even if you are nervous, keep working to channel the verbal and physical qualities that are unique to you. Audiences want personality. Do not be afraid to let yours come through. You do not need to sound scripted or robotic to be an effective speaker. In fact, most people prefer someone who they can tell is a person beyond the confines of the speaking moment. One thing that can help you relax into being your engaging self is to think of yourself as an audience member. What do you enjoy? How do you want to be talked to? If you don’t enjoy monotone speaking (and few do), then work to have vocal variety. If you don’t want to work to hear and understand the words, work to be loud enough. If you prefer someone who is smiling, connected and engaging you, then work to be that person! You have the power to be entertaining! It takes practice, but you are capable of engaging the audience as yourself.

Audience participation

It is tempting to think of a speech as a speaker standing in front of an audience dumping information on them. But, as we have learned in this chapter, delivering a speech is an interactive performance that involves both the speaker and the audience. The level of audience participation may vary based on the speech and situation. For example, there may be times you ask questions to the audience that you actually want them to answer. Make sure you are patient and give them enough time to answer, as they may be used to answering a speaker’s questions.

Regulators , or gestures that control the flow of interaction can be used here. This may involve head nodding or moving your arms in a way to encourage your audience to participate. You may even find yourself in situations where there is a question and answer session as part of your speaking opportunity. The more you know about your topic, the more at ease you will be during this period. It is common to fear that an audience member might ask a question and you don’t know the answer. If this happens, there is no need to fake your way through an answer. Just explain how you don’t have that specific information and potentially discuss where they could find it.

Regulators are gestures that control the flow of interaction.

Actively listening to the question posed will help you formulate an answer. Don’t be afraid to be short and sweet. Often by that time, the audience has sat through your whole speech. While there are certainly times and occasions for drawn-out answers and discussions, be aware of how long you take to answer. They may be looking for a short supplement to what you already covered.

You have the power!

In the end, remember you are in charge of your vocal and physical choices as a speaker. It doesn’t always feel that way, but with practice and exercises, you will gain more awareness of what your voice and body are doing during a speech. Then, you will be able to make conscious choices to control them in order to make your speech more impactful. By working on delivery alongside the construction of your speech, you ensure your audience with be engaged and listening to you. Your practicing will help get your audience interested in your topic, retain what you are saying, and think deeply about your concepts.

Stand up, Speak out Copyright © 2017 by Josh Miller; Marnie Lawler-Mcdonough; Megan Orcholski; Kristin Woodward; Lisa Roth; and Emily Mueller is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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14.4 Practicing for Successful Speech Delivery

Learning objectives.

Explain why having a strong conversational quality is important for effective public speaking.
Explain the importance of eye contact in public speaking.
Define vocalics and differentiate among the different factors of vocalics.
Explain effective physical manipulation during a speech.
Understand how to practice effectively for good speech delivery.

Christian Pierret – Speech – CC BY 2.0.

There is no foolproof recipe for good delivery. Each of us is unique, and we each embody different experiences and interests. This means each person has an approach, or a style, that is effective for her or him. This further means that anxiety can accompany even the most carefully researched and interesting message. Even when we know our messages are strong and well-articulated on paper, it is difficult to know for sure that our presentation will also be good.

We are still obligated to do our best out of respect for the audience and their needs. Fortunately, there are some tools that can be helpful to you even the very first time you present a speech. You will continue developing your skills each time you put them to use and can experiment to find out which combination of delivery elements is most effective for you.

What Is Good Delivery?

The more you care about your topic, the greater your motivation to present it well. Good delivery is a process of presenting a clear, coherent message in an interesting way. Communication scholar Stephen E. Lucas tells us:

Good delivery…conveys the speaker’s ideas clearly, interestingly, and without distracting the audience. Most audiences prefer delivery that combines a certain degree of formality with the best attributes of good conversation—directness, spontaneity, animation, vocal and facial expressiveness, and a lively sense of communication (Lucas, 2009).

Many writers on the nonverbal aspects of delivery have cited the findings of psychologist Albert Mehrabian, asserting that the bulk of an audience’s understanding of your message is based on nonverbal communication. Specifically, Mehrabian is often credited with finding that when audiences decoded a speaker’s meaning, the speaker’s face conveyed 55 percent of the information, the vocalics conveyed 38 percent, and the words conveyed just 7 percent (Mehrabian, 1972). Although numerous scholars, including Mehrabian himself, have stated that his findings are often misinterpreted (Mitchell), scholars and speech instructors do agree that nonverbal communication and speech delivery are extremely important to effective public speaking.

In this section of the chapter, we will explain six elements of good delivery: conversational style, conversational quality, eye contact, vocalics, physical manipulation, and variety. And since delivery is only as good as the practice that goes into it, we conclude with some tips for effective use of your practice time.

Conversational Style

Conversational style is a speaker’s ability to sound expressive and to be perceived by the audience as natural. It’s a style that approaches the way you normally express yourself in a much smaller group than your classroom audience. This means that you want to avoid having your presentation come across as didactic or overly exaggerated. You might not feel natural while you’re using a conversational style, but for the sake of audience preference and receptiveness, you should do your best to appear natural. It might be helpful to remember that the two most important elements of the speech are the message and the audience. You are the conduit with the important role of putting the two together in an effective way. Your audience should be thinking about the message, not the delivery.

Stephen E. Lucas defines conversational quality as the idea that “no matter how many times a speech has been rehearsed, it still sounds spontaneous” [emphasis in original] (Lucas, 2009). No one wants to hear a speech that is so well rehearsed that it sounds fake or robotic. One of the hardest parts of public speaking is rehearsing to the point where it can appear to your audience that the thoughts are magically coming to you while you’re speaking, but in reality you’ve spent a great deal of time thinking through each idea. When you can sound conversational, people pay attention.

Eye Contact

Eye contact is a speaker’s ability to have visual contact with everyone in the audience. Your audience should feel that you’re speaking to them, not simply uttering main and supporting points. If you are new to public speaking, you may find it intimidating to look audience members in the eye, but if you think about speakers you have seen who did not maintain eye contact, you’ll realize why this aspect of speech delivery is important. Without eye contact, the audience begins to feel invisible and unimportant, as if the speaker is just speaking to hear her or his own voice. Eye contact lets your audience feel that your attention is on them, not solely on the cards in front of you.

Sustained eye contact with your audience is one of the most important tools toward effective delivery. O’Hair, Stewart, and Rubenstein note that eye contact is mandatory for speakers to establish a good relationship with an audience (O’Hair, Stewart, & Rubenstein, 2001). Whether a speaker is speaking before a group of five or five hundred, the appearance of eye contact is an important way to bring an audience into your speech.

Eye contact can be a powerful tool. It is not simply a sign of sincerity, a sign of being well prepared and knowledgeable, or a sign of confidence; it also has the power to convey meanings. Arthur Koch tells us that all facial expressions “can communicate a wide range of emotions, including sadness, compassion, concern, anger, annoyance, fear, joy, and happiness” (Koch, 2010).

If you find the gaze of your audience too intimidating, you might feel tempted to resort to “faking” eye contact with them by looking at the wall just above their heads or by sweeping your gaze around the room instead of making actual eye contact with individuals in your audience until it becomes easier to provide real contact. The problem with fake eye contact is that it tends to look mechanical. Another problem with fake attention is that you lose the opportunity to assess the audience’s understanding of your message. Still, fake eye contact is somewhat better than gripping your cards and staring at them and only occasionally glancing quickly and shallowly at the audience.

This is not to say that you may never look at your notecards. On the contrary, one of the skills in extemporaneous speaking is the ability to alternate one’s gaze between the audience and one’s notes. Rehearsing your presentation in front of a few friends should help you develop the ability to maintain eye contact with your audience while referring to your notes. When you are giving a speech that is well prepared and well rehearsed, you will only need to look at your notes occasionally. This is an ability that will develop even further with practice. Your public speaking course is your best chance to get that practice.

Effective Use of Vocalics

Vocalics , also known as paralanguage, is the subfield of nonverbal communication that examines how we use our voices to communicate orally. This means that you speak loudly enough for all audience members (even those in the back of the room) to hear you clearly, and that you enunciate clearly enough to be understood by all audience members (even those who may have a hearing impairment or who may be English-language learners). If you tend to be soft-spoken, you will need to practice using a louder volume level that may feel unnatural to you at first. For all speakers, good vocalic technique is best achieved by facing the audience with your chin up and your eyes away from your notecards and by setting your voice at a moderate speed. Effective use of vocalics also means that you make use of appropriate pitch, pauses, vocal variety, and correct pronunciation.

If you are an English-language learner and feel apprehensive about giving a speech in English, there are two things to remember: first, you can meet with a reference librarian to learn the correct pronunciations of any English words you are unsure of; and second, the fact that you have an accent means you speak more languages than most Americans, which is an accomplishment to be proud of.

If you are one of the many people with a stutter or other speech challenge, you undoubtedly already know that there are numerous techniques for reducing stuttering and improving speech fluency and that there is no one agreed-upon “cure.” The Academy Award–winning movie The King’s Speech did much to increase public awareness of what a person with a stutter goes through when it comes to public speaking. It also prompted some well-known individuals who stutter, such as television news reporter John Stossel, to go public about their stuttering (Stossel, 2011). If you have decided to study public speaking in spite of a speech challenge, we commend you for your efforts and encourage you to work with your speech instructor to make whatever adaptations work best for you.

Volume refers to the loudness or softness of a speaker’s voice. As mentioned, public speakers need to speak loudly enough to be heard by everyone in the audience. In addition, volume is often needed to overcome ambient noise, such as the hum of an air conditioner or the dull roar of traffic passing by. In addition, you can use volume strategically to emphasize the most important points in your speech. Select these points carefully; if you emphasize everything, nothing will seem important. You also want to be sure to adjust your volume to the physical setting of the presentation. If you are in a large auditorium and your audience is several yards away, you will need to speak louder. If you are in a smaller space, with the audience a few feet away, you want to avoid overwhelming your audience with shouting or speaking too loudly.

Rate is the speed at which a person speaks. To keep your speech delivery interesting, your rate should vary. If you are speaking extemporaneously, your rate will naturally fluctuate. If you’re reading, your delivery is less likely to vary. Because rate is an important tool in enhancing the meanings in your speech, you do not want to give a monotone drone or a rapid “machine-gun” style delivery. Your rate should be appropriate for your topic and your points. A rapid, lively rate can communicate such meanings as enthusiasm, urgency, or humor. A slower, moderated rate can convey respect, seriousness, or careful reasoning. By varying rapid and slower rates within a single speech, you can emphasize your main points and keep your audience interested.

Pitch refers to the highness or lowness of a speaker’s voice. Some speakers have deep voices and others have high voices. As with one’s singing voice range, the pitch of one’s speaking voice is determined to a large extent by physiology (specifically, the length of one’s vocal folds, or cords, and the size of one’s vocal tract). We all have a normal speaking pitch where our voice is naturally settled, the pitch where we are most comfortable speaking, and most teachers advise speaking at the pitch that feels natural to you.

While our voices may be generally comfortable at a specific pitch level, we all have the ability to modulate, or move, our pitch up or down. In fact, we do this all the time. When we change the pitch of our voices, we are using inflections . Just as you can use volume strategically, you can also use pitch inflections to make your delivery more interesting and emphatic. If you ordinarily speak with a soprano voice, you may want to drop your voice to a slightly lower range to call attention to a particular point. How we use inflections can even change the entire meaning of what we are saying. For example, try saying the sentence “I love public speaking” with a higher pitch on one of the words—first raise the pitch on “I,” then say it again with the pitch raised on “love,” and so on. “ I love public speaking” conveys a different meaning from “I love public speaking,” doesn’t it?

There are some speakers who don’t change their pitch at all while speaking, which is called monotone . While very few people are completely monotone, some speakers slip into monotone patterns because of nerves. One way to ascertain whether you sound monotone is to record your voice and see how you sound. If you notice that your voice doesn’t fluctuate very much, you will need to be intentional in altering your pitch to ensure that the emphasis of your speech isn’t completely lost on your audience.

Finally, resist the habit of pitching your voice “up” at the ends of sentences. It makes them sound like questions instead of statements. This habit can be disorienting and distracting, interfering with the audience’s ability to focus entirely on the message. The speaker sounds uncertain or sounds as though he or she is seeking the understanding or approval of the listener. It hurts the speaker’s credibility and it needs to be avoided.

The effective use of pitch is one of the keys to an interesting delivery that will hold your audience’s attention.

Pauses are brief breaks in a speaker’s delivery that can show emphasis and enhance the clarity of a message. In terms of timing, the effective use of pauses is one of the most important skills to develop. Some speakers become uncomfortable very quickly with the “dead air” that the pause causes. And if the speaker is uncomfortable, the discomfort can transmit itself to the audience. That doesn’t mean you should avoid using pauses; your ability to use them confidently will increase with practice. Some of the best comedians use the well-timed pause to powerful and hilarious effect. Although your speech will not be a comedy routine, pauses are still useful for emphasis, especially when combined with a lowered pitch and rate to emphasize the important point you do not want your audience to miss.

Vocal Variety

Vocal variety has to do with changes in the vocalics we have just discussed: volume, pitch, rate, and pauses. No one wants to hear the same volume, pitch, rate, or use of pauses over and over again in a speech. Your audience should never be able to detect that you’re about to slow down or your voice is going to get deeper because you’re making an important point. When you think about how you sound in a normal conversation, your use of volume, pitch, rate, and pauses are all done spontaneously. If you try to overrehearse your vocalics, your speech will end up sounding artificial. Vocal variety should flow naturally from your wish to speak with expression. In that way, it will animate your speech and invite your listeners to understand your topic the way you do.

Pronunciation

The last major category related to vocalics is pronunciation , or the conventional patterns of speech used to form a word. Word pronunciation is important for two reasons: first, mispronouncing a word your audience is familiar with will harm your credibility as a speaker; and second, mispronouncing a word they are unfamiliar with can confuse and even misinform them. If there is any possibility at all that you don’t know the correct pronunciation of a word, find out. Many online dictionaries, such as the Wiktionary ( http://wiktionary.org ), provide free sound files illustrating the pronunciation of words.

Many have commented on the mispronunciation of words such as “nuclear” and “cavalry” by highly educated public speakers, including US presidents. There have been classroom examples as well. For instance, a student giving a speech on the Greek philosopher Socrates mispronounced his name at least eight times during her speech. This mispronunciation created a situation of great awkwardness and anxiety for the audience. Everyone felt embarrassed and the teacher, opting not to humiliate the student in front of the class, could not say anything out loud, instead providing a private written comment at the end of class.

One important aspect of pronunciation is articulation , or the ability to clearly pronounce each of a succession of syllables used to make up a word. Some people have difficulty articulating because of physiological problems that can be treated by trained speech therapists, but other people have articulation problems because they come from a cultural milieu where a dialect other than standard American English is the norm. Speech therapists, who generally guide their clients toward standard American English, use the acronym SODA when helping people learn how to more effectively articulate: substitutions , omissions , distortions , and additions .

Substitutions occur when a speaker replaces one consonant or vowel with another consonant ( water becomes wudda ; ask becomes ax ; mouth becomes mouf ).
Omissions occur when a speaker drops a consonant or vowel within a word ( Internet becomes Innet ; mesmerized becomes memerized ; probably becomes prolly ).
Distortions occur when a speaker articulates a word with nasal or slurring sounds ( pencil sounds like mencil ; precipitation sounds like persination ; second sounds like slecond ).
Additions occur when a speaker adds consonants or vowels to words that are not there ( anyway becomes anyways ; athletic becomes athaletic ; black becomes buhlack ; interpret becomes interpretate ).

Another aspect of pronunciation in public speaking is avoiding the use of verbal surrogates or “filler” words used as placeholders for actual words (like er , um , uh , etc.). You might be able to get away with saying “um” as many as two or three times in your speech before it becomes distracting, but the same cannot be said of “like.” We know of a student who trained herself to avoid saying “like.” As soon as the first speech was assigned, she began wearing a rubber band on her left wrist. Each time she caught herself saying “like,” she snapped herself with the rubber band. It hurt. Very quickly, she found that she could stop inflicting the snap on herself, and she had successfully confronted an unprofessional verbal habit.

Effective Physical Manipulation

In addition to using our voices effectively, a key to effective public speaking is physical manipulation , or the use of the body to emphasize meanings or convey meanings during a speech. While we will not attempt to give an entire discourse on nonverbal communication, we will discuss a few basic aspects of physical manipulation: posture, body movement, facial expressions, and dress. These aspects add up to the overall physical dimension of your speech, which we call self-presentation.

“Stand up tall!” I’m sure we’ve all heard this statement from a parent or a teacher at some point in our lives. The fact is, posture is actually quite important. When you stand up straight, you communicate to your audience, without saying a word, that you hold a position of power and take your position seriously. If however, you are slouching, hunched over, or leaning on something, you could be perceived as ill prepared, anxious, lacking in credibility, or not serious about your responsibilities as a speaker. While speakers often assume more casual posture as a presentation continues (especially if it is a long one, such as a ninety-minute class lecture), it is always wise to start by standing up straight and putting your best foot forward. Remember, you only get one shot at making a first impression, and your body’s orientation is one of the first pieces of information audiences use to make that impression.

Body Movement

Unless you are stuck behind a podium because of the need to use a nonmovable microphone, you should never stand in one place during a speech. However, movement during a speech should also not resemble pacing. One of our authors once saw a speaker who would walk around a small table where her speaking notes were located. She would walk around the table once, toss her chalk twice, and then repeat the process. Instead of listening to what the speaker was saying, everyone became transfixed by her walk-and-chalk-toss pattern. As speakers, we must be mindful of how we go about moving while speaking. One common method for easily integrating some movement into your speech is to take a few steps any time you transition from one idea to the next. By only moving at transition points, not only do you help focus your audience’s attention on the transition from one idea to the next, but you also are able to increase your nonverbal immediacy by getting closer to different segments of your audience.

Body movement also includes gestures. These should be neither overdramatic nor subdued. At one extreme, arm-waving and fist-pounding will distract from your message and reduce your credibility. At the other extreme, refraining from the use of gestures is the waste of an opportunity to suggest emphasis, enthusiasm, or other personal connection with your topic.

There are many ways to use gestures. The most obvious are hand gestures, which should be used in moderation at carefully selected times in the speech. If you overuse gestures, they lose meaning. Many late-night comedy parodies of political leaders include patterned, overused gestures or other delivery habits associated with a particular speaker. However, the well-placed use of simple, natural gestures to indicate emphasis, direction, size is usually effective. Normally, a gesture with one hand is enough. Rather than trying to have a gesture for every sentence, use just a few well-planned gestures. It is often more effective to make a gesture and hold it for a few moments than to begin waving your hands and arms around in a series of gestures.

Finally, just as you should avoid pacing, you will also want to avoid other distracting movements when you are speaking. Many speakers have unconscious mannerisms such as twirling their hair, putting their hands in and out of their pockets, jingling their keys, licking their lips, or clicking a pen while speaking. As with other aspects of speech delivery, practicing in front of others will help you become conscious of such distractions and plan ways to avoid doing them.

Facial Expressions

Faces are amazing things and convey so much information. As speakers, we must be acutely aware of what our face looks like while speaking. While many of us do not look forward to seeing ourselves on videotape, often the only way you can critically evaluate what your face is doing while you are speaking is to watch a recording of your speech. If video is not available, you can practice speaking in front of a mirror.

There are two extremes you want to avoid: no facial expression and overanimated facial expressions. First, you do not want to have a completely blank face while speaking. Some people just do not show much emotion with their faces naturally, but this blankness is often increased when the speaker is nervous. Audiences will react negatively to the message of such a speaker because they will sense that something is amiss. If a speaker is talking about the joys of Disney World and his face doesn’t show any excitement, the audience is going to be turned off to the speaker and his message. On the other extreme end is the speaker whose face looks like that of an exaggerated cartoon character. Instead, your goal is to show a variety of appropriate facial expressions while speaking.

Like vocalics and gestures, facial expression can be used strategically to enhance meaning. A smile or pleasant facial expression is generally appropriate at the beginning of a speech to indicate your wish for a good transaction with your audience. However, you should not smile throughout a speech on drug addiction, poverty, or the oil spill in the Gulf of Mexico. An inappropriate smile creates confusion about your meaning and may make your audience feel uncomfortable. On the other hand, a serious scowl might look hostile or threatening to audience members and become a distraction from the message. If you keep the meaning of your speech foremost in your mind, you will more readily find the balance in facial expression.

Another common problem some new speakers have is showing only one expression. One of our coauthors competed in speech in college. After one of his speeches (about how people die on amusement park rides), one of his judges pulled him aside and informed him that his speech was “creepy.” Apparently, while speaking about death, our coauthor smiled the entire time. The incongruity between the speech on death and dying and the coauthor’s smile just left the judge a little creeped out. If you are excited in a part of your speech, you should show excitement on your face. On the other hand, if you are at a serious part of your speech, your facial expressions should be serious.

While there are no clear-cut guidelines for how you should dress for every speech you’ll give, dress is still a very important part of how others will perceive you (again, it’s all about the first impression). If you want to be taken seriously, you must present yourself seriously. While we do not advocate dressing up in a suit every time you give a speech, there are definitely times when wearing a suit is appropriate.

One general rule you can use for determining dress is the “step-above rule,” which states that you should dress one step above your audience. If your audience is going to be dressed casually in shorts and jeans, then wear nice casual clothing such as a pair of neatly pressed slacks and a collared shirt or blouse. If, however, your audience is going to be wearing “business casual” attire, then you should probably wear a sport coat, a dress, or a suit. The goal of the step-above rule is to establish yourself as someone to be taken seriously. On the other hand, if you dress two steps above your audience, you may put too much distance between yourself and your audience, coming across as overly formal or even arrogant.

Another general rule for dressing is to avoid distractions in your appearance. Overly tight or revealing garments, over-the-top hairstyles or makeup, jangling jewelry, or a display of tattoos and piercings can serve to draw your audience’s attention away from your speech. Remembering that your message is the most important aspect of your speech, keep that message in mind when you choose your clothing and accessories.

Self-Presentation

When you present your speech, you are also presenting yourself. Self-presentation, sometimes also referred to as poise or stage presence, is determined by how you look, how you stand, how you walk to the lectern, and how you use your voice and gestures. Your self-presentation can either enhance your message or detract from it. Worse, a poor self-presentation can turn a good, well-prepared speech into a forgettable waste of time. You want your self-presentation to support your credibility and improve the likelihood that the audience will listen with interest.

Your personal appearance should reflect the careful preparation of your speech. Your personal appearance is the first thing your audience will see, and from it, they will make inferences about the speech you’re about to present.

One of the biggest mistakes novice public speakers make is to use the same gesture over and over again during a speech. While you don’t want your gestures to look fake, you should be careful to include a variety of different nonverbal components while speaking. You should make sure that your face, body, and words are all working in conjunction with each other to support your message.

Practice Effectively

You might get away with presenting a hastily practiced speech, but the speech will not be as good as it could be. In order to develop your best speech delivery, you need to practice—and use your practice time effectively. Practicing does not mean reading over your notes, mentally running through your speech, or even speaking your speech aloud over and over. Instead, you need to practice with the goal of identifying the weaknesses in your delivery, improving upon them, and building good speech delivery habits.

When you practice your speech, place both your feet in full, firm contact with the floor to keep your body from swaying side to side. Some new public speakers find that they don’t know what to do with their hands during the speech. Your practice sessions should help you get comfortable. When you’re not gesturing, you can rest your free hand lightly on a lectern or simply allow it to hang at your side. Since this is not a familiar posture for most people, it might feel awkward, but in your practice sessions, you can begin getting used to it.

Seek Input from Others

Because we can’t see ourselves as others see us, one of the best ways to improve your delivery is to seek constructive criticism from others. This, of course, is an aspect of your public speaking course, as you will receive evaluations from your instructor and possibly from your fellow students. However, by practicing in front of others before it is time to present your speech, you can anticipate and correct problems so that you can receive a better evaluation when you give the speech “for real.”

Ask your practice observers to be honest about the aspects of your delivery that could be better. Sometimes students create study groups just for this purpose. When you create a study group of classroom peers, everyone has an understanding of the entire creative process, and their feedback will thus be more useful to you than the feedback you might get from someone who has never taken the course or given a speech.

If your practice observers seem reluctant to offer useful criticisms, ask questions. How was your eye contact? Could they hear you? Was your voice well modulated? Did you mispronounce any words? How was your posture? Were your gestures effective? Did you have any mannerisms that you should learn to avoid? Because peers are sometimes reluctant to say things that could sound critical, direct questions are often a useful way to help them speak up.

If you learn from these practice sessions that your voice tends to drop at the ends of sentences, make a conscious effort to support your voice as you conclude each main point. If you learn that you have a habit of clicking a pen, make sure you don’t have a pen with you when you speak or that you keep it in your pocket. If your practice observers mention that you tend to hide your hands in the sleeves of your shirt or jacket, next time wear short sleeves or roll your sleeves up before beginning your speech. If you learn through practice that you tend to sway or rock while you speak, you can consciously practice and build the habit of not swaying.

When it is your turn to give feedback to others in your group, assume that they are as interested in doing well as you are. Give feedback in the spirit of helping their speeches be as good as possible.

Use Audio and/or Video to Record Yourself

Technology has made it easier than ever to record yourself and others using the proliferation of electronic devices people are likely to own. Video, of course, allows you the advantage of being able to see yourself as others see you, while audio allows you to concentrate on the audible aspects of your delivery. As we mentioned earlier in the chapter, if neither video nor audio is available, you can always observe yourself by practicing your delivery in front of a mirror.

After you have recorded yourself, it may seem obvious that you should watch and listen to the recording. This can be intimidating, as you may fear that your performance anxiety will be so obvious that everyone will notice it in the recording. But students are often pleasantly surprised when they watch and listen to their recordings, as even students with very high anxiety may find out that they “come across” in a speech much better than they expected.

A recording can also be a very effective diagnostic device. Sometimes students believe they are making strong contact with their audiences, but their cards contain so many notes that they succumb to the temptation of reading. By finding out from the video that you misjudged your eye contact, you can be motivated to rewrite your notecards in a way that doesn’t provide the opportunity to do so much reading.

It is most likely that in viewing your recording, you will benefit from discovering your strengths and finding weak areas you can strengthen.

Good Delivery Is a Habit

Luckily, public speaking is an activity that, when done conscientiously, strengthens with practice. As you become aware of the areas where your delivery has room for improvement, you will begin developing a keen sense of what “works” and what audiences respond to.

It is advisable to practice out loud in front of other people several times, spreading your rehearsals out over several days. To do this kind of practice, of course, you need to have your speech be finalized well ahead of the date when you are going to give it. During these practice sessions, you can time your speech to make sure it lasts the appropriate length of time. A friend of ours was the second student on the program in an event where each student’s presentation was to last thirty to forty-five minutes. After the first student had been speaking for seventy-five minutes, the professor in charge asked, “Can we speed this up?” The student said yes, and proceeded to continue speaking for another seventy-five minutes before finally concluding his portion of the program. Although we might fault the professor for not “pulling the plug,” clearly the student had not timed his speech in advance.

Your practice sessions will also enable you to make adjustments to your notecards to make them more effective in supporting your contact with your audience. This kind of practice is not just a strategy for beginners; it is practiced by many highly placed public figures with extensive experience in public speaking.

Your public speaking course is one of the best opportunities you will have to manage your performance anxiety, build your confidence in speaking extemporaneously, develop your vocal skills, and become adept at self-presentation. The habits you can develop through targeted practice are to build continuously on your strengths and to challenge yourself to find new areas for improving your delivery. By taking advantage of these opportunities, you will gain the ability to present a speech effectively whenever you may be called upon to speak publicly.

Key Takeaways

Conversational style is a speaker’s ability to sound expressive while being perceived by the audience as natural. Conversational quality is a speaker’s ability to prepare a speech and rehearse a speech but still sound spontaneous when delivering it.
Eye contact helps capture and maintain an audience’s interest while contributing to the speaker’s credibility.
Vocalics are the nonverbal components of the verbal message. There are six important vocalic components for a speaker to be aware of: volume (loudness or softness), pitch (highness or lowness), rate (fastness or slowness), pauses (use of breaks to add emphasis), vocal variety (use of a range of vocalic strategies), and pronunciation (using conventional patterns of speech formation).
Physical manipulation is the use of one’s body to add meaning and emphasis to a speech. As such, excessive or nonexistent physical manipulation can detract from a speaker’s speech.
Good delivery is a habit that is built through effective practice.
Find a speech online and examine the speaker’s overall presentation. How good was the speaker’s delivery? Make a list of the aspects of delivery in this chapter and evaluate the speaker according to the list. In what areas might the speaker improve?
Record a practice session of your speech. Write a self-critique, answering the following questions: What surprised you the most? What is an area of strength upon which you can build? What is one area for improvement?

Koch, A. (2010). Speaking with a purpose (8th ed.). Boston, MA: Allyn & Bacon, p. 233.

Lucas, S. E. (2009). The art of public speaking (9th ed.). Boston, MA: McGraw-Hill, p. 244.

Mehrabian, A. (1972). Nonverbal communication . Chicago, IL: Aldine-Atherton.

Mitchell, O. (n.d.). Mehrabian and nonverbal communication [Web log post]. Retrieved from http://www.speakingaboutpresenting.com/presentation-myths/mehrabian-nonverbal-communication-research

O’Hair, D., Stewart, R., & Rubenstein, H. (2001). A speaker’s guidebook: Text and reference. Boston, MA: Bedford/St. Martin’s.

Stossel, J. (2011, March 2). An Academy Award–winning movie, stuttering and me [Web log post]. Retrieved from http://www.humanevents.com/article.php?id=42081

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How to Give a Speech: 10 Tips for Powerful Public Speaking

When we start preparing to give a speech, it can be a nerve-wracking experience. It’s completely normal—most of us feel a combination of excitement and nerves when we’re about to take the stage.

However, with some strategic planning and practical advice, you can make sure your speech is powerful and effective. In this blog post, we’ll explore how to give a speech that will leave your audience engaged and inspired.

We’ll examine 10 tips to help you build a powerful speech, from outlining your points methodically to crafting captivating introductions . Whether you’re a beginner or experienced public speaker, these nuggets of wisdom will help you take your next speech to the next level. Let’s get started!

Quick Review of Key Points

Preparing ahead of time is the key to giving an effective speech. Make sure to structure your speaking points, rehearse your delivery, and be aware of the needs of your audience for maximum impact.

How to Prepare for a Speech

Preparing for a speech is an essential step to public speaking success. It can help to build your confidence, create content that reaches the audience, and reduce performance anxiety.

Although it can be time-consuming in the beginning, preparation will ensure less stress and more comfort during delivery. Here are some tips to consider when preparing for a speech:

Practice : Before delivering a speech, practice it out loud several times. This will allow you to gain experience in speaking without an audience and increase your confidence when you do have one.

Practicing also helps to identify awkward moments in the speech or any difficult phrases which then can be changed or removed altogether. Additionally, it helps you determine where to pause for effect. Research : Depending on the topic of the speech , research should be done beforehand to gather information that is relevant and interesting for the audience. It is important to get acquainted with the language typically used by audiences to ensure a clear understanding of what is being said.

Additionally, relevant statistics and stories concerning the topic are a great way to draw in listeners and make the presentation more engaging .

Know Your Audience : When preparing your speech, be sure to consider who will be listening. For instance, if giving a presentation at work, include industry jargon that members would understand and include relevant topics from publications that might be familiar to the employees.

On the other hand, if consulting business professionals in their field then technical language may be easier for them to comprehend than laypeople or students.

By gathering valuable information about the topic and getting comfortable with a speech’s content and delivery through practice, speakers will gain more assurance during their talk as well as respect from their audience.

Preparing beforehand not only gives insight into how to engage listeners but also encourages more meaningful conversations after the event. Now that we have discussed how to prepare for a speech let us move on to creating an outline which will provide structure during delivery.

Create an Outline

After determining the audience and purpose of your speech, the next step to effective public speaking is to create an outline .

An outline serves as a roadmap to ensure that your speech has a logical flow and contains all important points. It also can help keep you on track during the speech itself, allowing you to stay focused and organized.

When constructing an outline, consider drawing up both a main point and sub-points for each portion of the speech. Both should be relevant to the goal of the presentation and backed up by facts and research.

Brainstorming can help in this process; try grouping your ideas together in clusters to make sure you cover all possible angles.

Furthermore, writing out exact quotations or figures can prove beneficial in forming a cohesive argument. At this stage, it is also wise to decide where transitions, humor, stories, or other engaging techniques will be included.

While there are differing opinions as to whether outlines should be memorized or simply used as a reference while speaking, many agree that they should serve their purpose – not only articulate the main thoughts of the speech but also assist the speaker with maintaining focus and preventing distractions.

The debate between those who advocate for memorization versus casual consulting touches upon issues such as rehearsal time, risk of errors in delivery, ease of practice versus actual performance and more.

Each side has valid arguments that should be weighed prior to deciding what type of approach best suits your needs.

Having a firmly constructed outline acts as a valuable tool when it comes time to deliver a powerful public speech. By actively utilizing this tactic, speakers may not only enhance their clarity and coherence, but also add structure and vibrance to their presentations.

Now that we have explored what goes into crafting an effective outline, let’s dive deeper into how we can best collect resources and research our topics for maximum impact.

Collect Sources and Research

Collecting sources and research is a crucial step for any public speaking engagement. It ensures that you have the necessary information to make strong points and back up your statements.

Before writing your speech, take time to research your topic to gain familiarity with different perspectives, facts, and counterpoints. This will help you to craft an argument that can stand up to scrutiny while also adding a breadth of knowledge to your speech.

Interviews can be a powerful source of evidence and anecdotes, so try to include one or two relevant interviews in your research process. Relying solely on secondary sources such as books and articles can lead to a narrow scope of understanding.

Interviews provide an opportunity to hear directly from an expert and create an interesting dynamic in your speech by adding personal experiences as well as commentary from a professional.

In research it is important to stay objective. Gather a variety of perspectives and be open-minded about their merits. Don’t forget to consider both sides of the argument when researching for your speech.

Doing this allows you to understand the opposing perspective and enables you to anticipate potential counter arguments from your audience.

By acknowledging them beforehand, you may increase the persuasive power of your speech by showing confidence in the points you make.

Once you have collected all sources, review them carefully and separate the most pertinent information from the less useful material.

Synthesising this information into concise yet impactful points is a critical part in delivering powerful talks without overloading your audience with too much data or going off track during your speech delivery.

Organizing Your Speech

Before you start putting your words together, it’s important to consider how the different parts of a speech fit together. By taking the time to organize the ideas in your speech , you’ll be able to deliver a presentation that is well-constructed and easy to understand.

One way to help with organizing your speech is to write an outline . An outline is like a map or plan that will provide you with a framework for each section of your speech.

Start by writing out your main points and then include additional details underneath each one. This will help keep your speech focused and provide direction for where you are going next.

Another approach for organizing your speech is known as the “inverted pyramid” method. This structure starts with your conclusion at the beginning of the speech, and then works backward by providing more explanation and detail as it moves toward the introduction.

This method can be helpful when speaking about topics that are unfamiliar to the audience since it doesn’t require them to wait until near the end of the presentation to learn what you’ve been talking about.

No matter which organization approach you choose, make sure to practice it before giving your speech so that you are comfortable with its flow. Lastly, remember that it’s ok to adjust things while you speak if they don’t seem or feel quite right.

Now let’s take a look at how we can use these organizing techniques to actually put our speeches together – starting with structuring our speech.

Structure Your Speech

Creating a strong structure for your speech will ensure that the audience stays engaged and understands your main points. As you are developing an outline, map out how you want to begin and end your speech.

Break up the information into smaller sections with either verbal or visual cues so that your audience can clearly see how you are transitioning between topics . Consider adding humor judiciously throughout your presentation as this could help engage the audience and lighten any tension.

The length of your presentation is also important. You will want to make sure that you include all of the necessary information without going over time.

Oftentimes less is more; if you can say it in five minutes why use ten? Make sure that you practice timed rehearsals so that you can gauge how long you’re actually speaking.

In contrast, avoid trying to pack too much content into one presentation as this could overwhelm both you and the audience. If needed, offer supplemental reading materials for those who may be interested in delving further into the subject matter.

Paragraphs can also be helpful when organizing large amounts of content within the body of your presentation. Utilizing paragraph breaks gives your audience a break and helps to highlight key ideas or summaries before moving onto a new topic area.

Finally, it is crucial to remember what your desired outcome is from the presentation; plan accordingly by ensuring that the beginning, middle, and end serve their respective purposes and adhere to that goal.

With careful deliberations, structuring a successful presentation can be achieved with relative ease.

Having established a solid structure for your speech, it’s important to focus on another key element: rehearsal. The next section will discuss the benefits of practicing before delivering a powerful public speaking performance.

Rehearse Your Speech

Rehearsing is integral to giving a successful speech. When you rehearse your presentation, you give your mind an opportunity to become familiar with the notes and concepts that you are presenting. It also increases your confidence and reduces anxiety or self-doubt.

In fact, studies have found that those who rehearsed their presentation had higher scores in public speaking performance and language proficiency evaluations.

When it comes to how much rehearsal is enough, opinions are divided. Some people believe that over-rehearsing can lead to a more robotic speech with less natural emotion and connection with the audience .

On the other hand, others argue that no matter how well-versed someone is on the topic, additional rehearsal time improves both the delivery of the speech and memorization of key points and facts.

Ultimately, it’s important to practice until you personally find the most comfortable level for yourself, as this will ultimately result in a more engaging delivery.

Finally, if at all possible, try to practice in front of a friend or colleague for honest feedback on any elements that need improvement before the big day. Rehearsal dedication may be tedious, but it results in big rewards on stage–enabling you to deliver your content with clarity, confidence, and poise.

With thoughtful preparation complete, it’s now time to step into the spotlight and give your speech!

Giving Your Speech

The key to success when giving a speech is to be well prepared and confident. Every individual’s preparation process will vary, but the basics should stay the same.

Start by studying your content, understanding the material and being able to repeat it in your own words. Clarify any potentially difficult points. Create visual aids like PowerPoint slides or handouts that supplement the key ideas in your speech.

Practice your public speaking skills with informal conversations with friends and family or rehearse it alone in front of a mirror. Use visualization; imagine yourself confidently delivering your speech. Consider addressing a practice audience if possible to become more accustomed to a live size group.

On the day of the event, arrive early and plan for any potential obstacles: What if my computer doesn’t work? What if I forget something? Allow sufficient time for setup and check-in.

When you are ready to give your speech, take some deep breaths, focus on the positives, and distract yourself from any anxious thoughts with positive affirmations. Remember you have prepared diligently for this moment, you are well prepared and you will succeed!

Start strong by engaging the audience immediately with an attention grabbing opening statement. Speak clearly and make sure that everyone can hear and understand your message.

Slow down and emphasize points as needed throughout your presentation. Be aware of pace, volume, and tone of voice: too fast/monotone can confuse/bore listeners while pauses add a dramatic effect that keeps their interest piqued.

Ultimately, giving a successful speech will depend on knowing your material well enough to speak confidently in front of your audience without hesitation or missteps.

When you do make a mistake (and they happen!) don’t panic – know that mistakes are inevitable but don’t be discouraged; get back on track as soon as possible and continue at the same energy level you had before the mistake occurred.

Having successfully given your speech, take a moment to reflect on what went well and what could be improved upon for next time before transitioning into the next step: mastering delivery.

Master Your Delivery

Mastering your delivery is the key to an effective speech. Without purposeful body language and careful emphasis on certain words , your speech may lack wow-factor and prevent listeners from tuning in. Following these simple tips can help you get started with delivering an engaging and memorable speech:

The most important part of delivery is practice. Rehearse and perfect your speech ahead of time – this allows for more natural flow and confidence during your presentation. It also helps to create pauses between sentences for clarity, emphasize key points, and not be too casual or stiff.

Practicing inflections and varying tones adds interest to your speech by keeping listeners’ attention.

Additionally, it’s important to project your voic e so everyone in the room can hear you; make sure you’re speaking loud enough but don’t feel pressure to shout or yell at any point unless that’s part of the atmosphere of the event.

It’s also crucial to maintain good posture while speaking – stand tall with both feet on the ground, keep your back straight, hold yourself up without gesturing too much or leaning against a podium if applicable.

To further engage listeners, use purposeful hand gestures as they help emphasize certain points and add visual interest – however, avoid overusing them as it can hinders communication.

Make meaningful eye contact with audience members throughout the presentation – otherwise you might come across as unenthusiastic or bored with what you’re saying which deters attention away from the content itself.

By mastering your delivery, you can boost the impact of your presentation considerably – providing a memorable experience for your audience that stands out from others’. As such, it’s worth investing time into practicing ahead of time until delivery feels comfortable and second nature.

Having said this, making use of visual aids such as PowerPoint slides can greatly improve the impact of a speech once delivery has been mastered – let’s look into that next.

Use Visual Aids

Using visual aids can help presenters express concepts more clearly and engage the audience.

Visuals are particularly useful when conveying complex information, such as data, trends, or statistics — they impart meaning at a glance. But some public speakers may wonder if visual aids can be distracting or unnecessary.

Even though visuals can attract attention away from a presenter’s verbal delivery, carefully designed visuals can actually support the speech and help provide clarity. If done well, visuals are effective for capturing an audience’s interest and helping them to better understand the content being presented.

For example, a graph or chart should relate to the points made in the speech and should be discussed in more detail during its appearance onscreen. The presentation can also include larger images that effectively reinforce the ideas conveyed in the speech.

Videos and sound clips are other powerful forms of multimedia that could be employed to make the speech more meaningful.

To ensure that visuals enhance the message of the presentation, key factors to consider include relevancy to topic, good graphic design or aesthetics, accurate size to prevent distortion or blurriness, and seamless integration into the keynote slides or printed handouts .

In this way, visuals offer an opportunity for presenters to demonstrate their creativity and keep their audiences interested in what is being said. Thus, used wisely and aptly, visuals can add tremendous value to speeches by presenting arguments more efficiently and driving home important points. Now let’s explore effective techniques for speech giving that will allow you to craft and deliver your speeches with confidence.

Effective Techniques for Speech Giving

There are a number of effective techniques for giving a speech that will help you deliver it with confidence and poise.

First, practice your delivery in advance. You should practice both in front of a mirror or recording device to check for any distracting habits such as talking too quickly or mispronouncing words.

Second, use simple, clear language and short, concise sentences. Avoid overly technical terms and jargon that may leave your audience confused.

Third, work to establish a connection with your audience by using appropriate facial expressions and hand gestures while speaking.

Fourth, utilize effective persuasive techniques such as presenting evidence, strong arguments supported by facts, personal anecdotes and vivid metaphors.

Finally, articulate an organized structure for your speech. Your speech should have an introduction, body and conclusion to clearly communicate the main point and provide the audience with the necessary context to understand it better.

While these techniques may sound intimidating at first, they can be learned over time with practice and will make all the difference in how successful your speech delivery is received by your audience.

To build on these skills further , the next section will provide tips on how to build confidence when giving a speech.

Building Confidence

Building confidence is key when giving a powerful speech, as it will enable you to deliver the speech in a more poised and credible manner.

To create this confidence , start by understanding that any hesitation or butterflies prior to your speech are completely normal and should not be feared. Instead, view them as natural states of anticipation for something exciting, knowing that you are about to give an amazing speech.

Next, understanding who your audience is and tailoring your speech to meet their expectations will help build your confidence.

Familiarizing yourself with their interests and knowledge on the subject matter ahead of time can equip you with the understanding needed to respond appropriately if questions arise or objections surface during the speech.

Further, practice is key when building confidence for a public speaking engagement . Rehearsing with friends or colleagues before hand will give you an opportunity to learn where problem areas are within the content of your speech, as well as help solidify your delivery by becoming more comfortable with each step.

Checking sound levels in the room you’re presenting in coupled with learning where exits/emergency locations are located within that space can also help alleviate stress levels and boost self-assurance while delivering the speech.

Finally, wearing comfortable clothing and dressing professionally adds an extra layer of confidence when speaking in public.

If possible, bring an additional outfit on hand during the presentation in case of spills or accidents that would require a quick change between sections of the talk. Having this back-up plan in place can aid in keeping peace of mind at ease throughout the speech.

In conclusion, building confidence prior to a public speaking event can mean the difference between a good and great delivery of your message.

By taking into account each of these tips you can ensure that this part of your preparation runs smoothly and sets you up for success when delivering powerful speeches.

With a well-crafted note card of talking points and strong sense of self-assurance, it’s time to start speaking with passion!

Speaking with Passion

As a public speaker, your audience expects you to engage not only with your words but also with your emotions. To share the most impactful message, it is important to speak passionately about your subject.

Doing so will make your speech more memorable and thereby more effective in convincing your audience of its legitimacy.

The power of speaking authentically with emotion lies in its relatability and connection. Showing feelings allows people to connect with you as a person rather than just a speaker. It opens the door to understanding through empathy and active listening .

Examples might include adding personal stories , telling jokes, or displaying your feelings openly during the delivery of your message.

However, not all topics lend themselves easily to expressing emotion. If the subject matter is overly complex or technical there may be less opportunity for emotional expression—but this doesn’t mean those conversations can’t incorporate emotion.

Even if faced with a difficult situation such as death or financial turmoil, emotions can still be conveyed in a respectful way that keeps audiences engaged.

Remember that how much emotion you show depends on the type of audience you’re sharing it with—using sensitivity when delivering passionate speeches helps avoid awkwardness or embarrassment for any attendees who may find opinionated language uncomfortable for whatever reason.

Striking the right balance between being straightforward and showing compassion takes practice, so take the time to develop a style that works best for you and improves upon each performance.

Finally, incorporating passion into a speech gives it life and makes it relatable and engaging—which are essential elements to speaking effectively.

Having passion means giving ourselves permission to take ownership over our stories, making them deeply personal in order to reach our goals and touch people’s hearts in meaningful ways. With that said, let’s move on to discussing how we should tackle dealing with challenges while giving a speech.

Dealing with Challenges

The process of delivering a speech can be challenging, but it is also rewarding. Difficulties can arise during the process that may threaten to derail your success. To ensure you are adequately prepared for these possible pitfalls it is important to consider strategies for proactively mitigating the risk of encountering these challenges. 1. Public Speaking Anxiety: Many people experience some form of anxiety when asked to speak in public. There are a number of techniques available to combat this fear and increase confidence, such as deep breathing exercises, mental rehearsal, positive self-talk and visualization of success.

Learning about the audience, creating an engaging presentation and using props or visual aids can also help reduce anxiety levels and create a better overall experience for both the speaker and the audience. 2. Unfamiliar Topics or Audiences: When presenting on unfamiliar topics or to an unknown audience it can be difficult to prepare effectively.

In this situation it is important to conduct research on the topic and familiarize yourself with the needs of your audience so that the content is tailored accordingly. It is also helpful to use humor or stories related to the topic in order to engage your audience and make them more receptive to your message. 3. Lack of Support: If you lack support from family, friends, colleagues or mentors, it can be difficult to push through difficult conversations or speeches without any additional motivation.

To overcome this challenge, seek out peer mentorship opportunities or find compatible online communities where people discuss similar topics or objectives. Here you can share ideas, provide feedback and learn from others who have experienced similar issues. 4. Time Constraints: One of the biggest challenges when giving a speech is managing your time effectively in order to deliver an effective message without going over allotted timeslots and boring your audience .

To successfully address this challenge try setting manageable goals for each section of your speech and practice regularly. Replicating real-time conditions as closely as possible will help you stay within time constraints when delivering your speech on the day itself. In conclusion, there are many potential challenges you may face when giving a speech or taking part in a public speaking event – but with proper preparation and practice they are easily managed if approached correctly.

With knowledge of techniques for dealing with such scenarios comes increased confidence when stepping up to the podium – further improving your chances of delivering an effective speech that resonates with your audience members.

Responses to Frequently Asked Questions

How should i end my speech to leave a lasting impression.

The best way to end your speech is by reinforcing your main point and summarizing the key takeaways. You should also encourage the audience to take action, whether it be to sign up for a newsletter, make a donation, or visit your website for more information. This final call to action will not only leave a lasting impression on the audience but will also help you achieve any goals you might have had when making your speech in the first place.

What techniques can I use to keep my audience engaged during my speech?

One of the best techniques for keeping an audience engaged during a speech is to keep it interactive . Ask questions throughout the presentation, as well as allowing for audience input and discussion. This can help to keep people’s attention and create a more engaging experience.

Another great tip is to use humor. Even if you don’t consider yourself a natural comedian, sprinkling in a few jokes here and there can break up the monotony of long speeches and keep people interested. Humor can also help to make points stick in people’s minds, making them easier to remember.

Finally, try to be enthusiastic about the content of your speech. If you show too much indifference or lethargic behavior, it will discourage your audience from paying attention and taking your message seriously.

Instead, be passionate about what you are saying so that the energy of your words carries into the room and engages your audience with excitement.

How can I use storytelling to make my speech more interesting?

Storytelling is a powerful tool that can be used to make any speech more interesting. Telling stories in your speech will help engage the audience and make your message stick. Here are some tips for using storytelling in your speech:

1. Choose stories that are relevant to your message and audience. Think about stories that will best illustrate the point you are trying to convey, or evoke emotions in your listeners. 2. Use vivid descriptions and visuals when telling your story. Be sure to include details such as setting, character descriptions, dialogue and plot points. This will help to bring the story to life for your audience. 3. Make sure the story you are telling has a strong conclusion or moral at the end. This will help add emphasis to your message and make it memorable. 4. Practice telling stories out loud before delivering a speech with them. Rehearsing will help you deliver your story more effectively and with more confidence in front of an audience. By using these tips, storytelling can be an effective tool to make any speech more interesting, engaging, and persuasive!

How can I prepare for my speech effectively?

Preparing for a speech effectively is essential to delivering an impactful and memorable presentation. Here are some tips: 1. Have a clear goal in mind. Before starting to prepare, ask yourself what the purpose of giving the speech is: what message do you want to convey? Defining this will help to structure your content and focus your research. 2. Research thoroughly. Make sure you understand the subject matter well, so that your delivery sounds confident and inspiring. Using facts and data will strengthen your arguments and make your talk more convincing. 3. Outline your speech. Make a rough outline of how you want it to go – from beginning to end – well in advance of the actual presentation. This will give you a strong foundation upon which you can craft an engaging talk with an effective narrative arc that keeps audiences interested and engaged. 4. Practice regularly. Rehearsing your speech out loud several times is key to ensuring that you know it well enough to feel comfortable when delivering it live in front of an audience.

5. Time yourself. Record how long it takes for you to go through your entire speech, so that you can adjust the length as needed before delivering it live – remember that most speeches should last no more than 10-15 minutes. 6. Identify potential questions from the audience and prepare answers before hand. Knowing ahead of time what kind of questions people may ask can help reduce the anxiety of not knowing what comes next, enabling you to stay confident when speaking in public. 7. Work on building up confidence levels before delivering a speech. Visualize yourself succeeding in delivering a great presentation; practice relaxation techniques such as deep breathing or positive self-talk; or use props during practice sessions such as water bottles or stress balls if needed to remain calm during the real thing!

What strategies can I use to reduce my anxiety when giving a speech?

1. Plan Ahead: Create an outline of your speech beforehand and practice it multiple times to become familiar with the content. Doing a trial run with the audience can also help you get used to speaking in front of people.

2. Visualize Success: Positive visualization is a great way to reduce anxiety before giving a speech. Imagine yourself confidently delivering the speech while feeling relaxed and composed.

3. Get Organized: Make sure you have all the materials necessary for your presentation, including notes, slides, etc., to reduce any additional stress that may come from not having what you need when you speak.

4. Take Deep Breaths: Before and during the speech, take a few deep breaths as this will help calm nerves and make sure your breathing is regulated throughout the duration of your presentation.

5. Speak Slowly: It is common to feel anxious while giving a speech and try to rush through it too quickly. Speaking slowly helps maintain composure while delivering your message effectively and clearly.

6. Pay Attention to Your Body: Your posture, stance, movements , facial expressions can all influence how confident you appear to your audience and how nervous you may be feeling inside. Check in with yourself frequently throughout the presentation and correct any tense body language or physical actions if needed.

7. Focus on the Audience: If you notice that your anxiety levels are growing as you present, shift your focus onto the audience instead of yourself as this will help refocus your attention away from negative thoughts that may arise from fear or insecurity.

8. Make Eye Contact: Establishing eye contact with your audience is a key confidence-builder for public speakers—it shows that you’re strong, engaged with them, and receptive to feedback or questions they might have regarding your speech topic .

9. Practice Positive Affirmations: Positive thoughts will boost your self-confidence as well as your mood which can help increase performance quality significantly during speeches or presentations in general—so don’t forget to tell yourself “you can do it!” several times throughout the day leading up to the event!

10. Seek Support of Friends & Family: Many experienced public speakers suggest seeking support of close friends & family members prior and during their speeches—not only does it allow helpful critique regarding content but it also creates a more comfortable atmosphere while speaking which can reduce pre-speech jitters drastically.

55 Speaking Notes and Practice: Reminders and Additional Tips

Learning Objectives

Use notes wisely and effectively

Create effective notecards that enhance your speech delivery.
Rehearse your speech for an extemporaneous delivery.

Preparing for Your Speech Delivery

As we have learned, speech making is a process of sequential steps that will help us to deliver an effective speech. We are now at our final speech preparation steps – again! Below are some reminders as well as additional tips to help you finish your preparation for a successful speech delivery!

Preparing Notes

Once you have created a comprehensive outline and have thought through your speech, you should be able to create your note cards or whatever you might be using (notes or an iPad for instance). Every speaker is a bit different, and different speech topics and organizational patterns may require different notation techniques.

Tips for creating and using your note cards

Your note cards (or cue sheets) must have enough information on them to be able to deliver the speech without missing details; they should be organized in the precise order that you have planned. When you are finalizing your speech making process and putting the finishing touches on your outline, you are ready to make the notecards. DO NOT make note cards before you are done with your speech making process. Your note cards should only contain a few words that will guide your speech. You will read your outline word-for-word if you use an outline; so, it is essential for you to spend time on creating note cards. Once you have created effective note cards, you will want to practice with your visual aid, your note cards, and any other props you have to ensure a strong delivery.

A note card with introduction, a brief quote "Well behaved women seldom make history" a credibility reminder and a thesis prompt that reads women's rights ERA and constitution

During the delivery:

You should be able to glance at the cards, get your bearings, and look back at the audience. If you are reading the cards word-for-word, there are too many words on them, unless it is an extended exact quote, or group of statistics that must be delivered precisely.
Be sure your notes or cards are numbered (e.g., boldly in the upper right hand corner), so you can keep them organized. Color-coding is often done to easily distinguish the cards at a glance. Losing your place can be very stressful to you and distracting to the audience.
Avoid writing or printing on two sides; flipping a page or card is distracting to the audience. The audience should not be aware of the notes. It is best to simply slide the cards aside to advance to the next card.
Rehearse your speech using the notes that you will bring to the podium. Be sure you can glance at the notes, get your information, and look up to have eye contact with the audience.

Watch this quick Youtube video to learn how to use notes effectively in a speech. There are great ideas to overcome bad habits and engage in “good” note card use.

Rehearsing the Speech

Students under estimate the amount of time the goes into outlining, creating note cards, and rehearsing their speeches. This “tying up loose ends” is essential for a strong speech delivery. Here are a few tips to remember before you deliver your speech.

Rehearse your speech – aloud and ideally with a colleague or fellow student as an audience

Rehearse in front of a mirror if needed.
Think of doing a quick SWOT analysis. What strengths are present? What weaknesses are present? What opportunities for improvement do you have? What threats exist?
Practice as if you are LIVE. Use the same technology, presentation aids, notecards and/or tangible props.
Use a timer – consider writing the time on your note cards to keep yourself on track with the pace of your speech.
Create a practice timeline that will allow plenty of revision time, editing of your outline, and updating your note cards for delivery. Be sure to implement feedback in order to strengthen your argument.

You should also know exactly how your speech will begin and end. Regardless of how dependent on notes the speaker may be, here is one constant word of advice: know exactly how you are going to begin your speech. Not just an idea, but verbatim, with every inflection, every gesture, every eye contact with the audience. The first few sentences should be so ingrained, that you could perform it during an earthquake without batting an eye.

A memorized introduction accomplishes several goals. First, it gives you the opportunity to breathe, and realize it’s not so bad to be up there after all! Second, it lets the audience know you are prepared. Third, it signals to the audience that what you are about to say is important. Finally, it gives you the opportunity for direct eye contact (because you are not reading) and commands the audience’s attention. Eye contact is a signal to the audience that you care about them!

The conclusion of your speech is equally important. In show business parlance, the end of a song or a scene is called a “button.” It is a “TAH-DAH” moment that lets the audience know you are finished, and that it is their turn to applaud. The ending impression your speech leaves with the audience is greatly affected by how effective the ending is. The content and structure notwithstanding, you should also know exactly how you will end (verbatim), so there is no hesitation, no stumbling, no tentative “I guess that’s all” feeling. A confident and decisive beginning will draw the audience to you; a confident logical ending will be very effective in preserving a lasting impression on the audience.

One of the key elements to an effective speech is our delivery method. We are presenting speeches, not reading them . Our goal is to deliver our speeches extemporaneously.

Extemporaneous speaking is one of the most natural methods for delivering a prepared speech. You can use an extemporaneous speech to achieve a more natural tone, flow, and style with the audience. This requires extensive preparation and practice.

To prepare for an extemporaneous speech, you must understand the difference between your preparation outline and speaking notes.

Your preparation outline helps you to get prepared for your speech by providing the opportunity to organize and write your ideas in a speech format. This is your “formal” outline you use to organize your ideas (it is also the outline you turn in to me).
Your speaking notes help you achieve a conversational and natural speech delivery.

See these tips for creating speaking notes:

https://www.wikihow.com/Prepare-Notes-for-Public-Speaking

Another Guide to Preparing Speech Notes

Speaking notes have an advantage over preparation outlines. For example, you can easily look at your notes for reference and as a personal reminder of which topics to discuss as you’re speaking.

Speaking notes commonly take two forms: alphanumeric and decimal.

An alphanumeric outline includes a capitalized number or letter at the beginning of each topic. Look at the sample:

Thesis statement: E-mail and internet monitoring is an invasion of employees’ rights

I. The situation: Over 80% of today’s companies monitor their employees.

….A. To prevent fraudulent activities, theft, and other workplace related violations.

….B. To more efficiently monitor employee productivity.

II. What are employees’ privacy rights when it comes to electronic monitoring and surveillance?

….A. American employees have basically no legal protection from mean and snooping bosses.

……..1. There are no federal or State laws protecting employees.

……..2. Employees may assert privacy protection for their own personal effects.

….B. Most managers believe that there is no right to privacy in the workplace.

……..1. Workplace communications should be about work; anything else is a misuse of company equipment and company time.

……..2. Employers have a right to prevent misuse by monitoring employee communication.

Decimal outline

The decimal outline shows how each item at every level relates to the whole sample.

Thesis statement:

1.0 Introduction

….1.1 Brief history of Liz Claiborne

….1.2 Corporate environment

2.0 Career opportunities

….2.1 Operations management

……..2.1.1 Traffic

……..2.1.2 International trade and corporate customs

……..2.1.3 Distribution

….2.2 Product development

You will note that in both examples, only keywords are used. You can handwrite or type your notes on either a sheet of paper or note cards. The important point is that you do not have a word for word speech – you only have reminders on your key points. This seemingly small difference helps you to have a natural and conversational delivery.

Practice and Rehearsal Guidelines

The following guidelines are best practices on how to practice and rehearse an extemporaneous speech:

Speak in a conversational style by pretending you are with your audience.
Rehearse with your graphics and coordinate them with your talk.
Display your graphics only when you are talking about them.
Rehearse in front of others and solicit feedback.
Record and listen to your timed practice speech.
Prepare for interruptions and questions at the end.

Extemporaneous speaking is not memorization and manuscript speaking and requires you to organize and prepare your content and notes ahead of time to deliver a speech that will engage your audience.

Key Takeaways

Deliver your persuasive speech with note cards, a visual aid, and strong body language.

The use of note cards is essential to public speaking.
Public speaking students overlook the importance of note cards and visual aids to enhance their delivery; when used effectively, note cards can greatly increase a students effectiveness.
To ensure a smooth delivery, practice with plenty of time to make any changes to your delivery notes and method of audience connection.

Victor Capecce, M.F.A.. Provided by : Millersville University, Millersville, PA. Located at : http://publicspeakingproject.org/psvirtualtext.html . Project : The Public Speaking Project. License : CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives

Public Speaking Copyright © by Dr. Layne Goodman; Amber Green, M.A.; and Various is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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35 Delivery Methods- Which One Should I Use?

There are many ways to deliver your speech. Each one has some specific things to know. In this chapter, we will cover impromptu speaking, extemporaneous speaking, manuscript speaking, memorized presentation, and finally group or team presentations.

Ray, corporate will be here in five minutes and I want you to walk them through the proposal. Jade, would you give a toast to the partners in a few minutes? Alex, the speaker is going to be 15 minutes late, would you go out and talk about some related topic until she gets here. I have a few people here who need a quick brush up on how to use features of Microsoft Teams, do you have a minute to show them? I think I want to buy this computer but I’m not sure if it is right for me, would you demonstrate how to log onto Zoom with it? Our political candidate has asked that you go to the Farmer’s Market and talk with constituents about his beliefs about the upcoming zoning changes. Javantee, at today’s business meeting, could you tell us about the progress your team is making on project X? Eve, would you give your testimony at Bible study in a few minutes. Mr. Davidson, the reporter will be here in two minutes to take your statement about the opening. We will be asking you questions at the end of your presentation if that is OK with you.

It is likely that each of you reading this book will be called to give an impromptu speech in your life. It is that sudden and often unexpected call to give a speech. In public speaking classrooms and in speech clubs, a topic is offered, and you have a few minutes to prepare.

Steps to Success in an Impromptu Speech

Breathe. Often the call to give a speech will catch you off guard. Take a deep breath, fill your body full of wonderful idea-giving, stress-reducing oxygen.
Jot down a few quick ideas.
If time, write down three solid points on the topic.
Always figure out what your first three words will be. Never let your first words be, “Ok, so um”.
Plan your last sentence. If you do not have a plan to end and end strong, you will find yourself rambling in search of an ending.

Impromptu Like a Pro

To put the “Advanced” into your public speaking, use strong signposts. ” I have three points to tell you today,” “point one,” “point two,” “point three,” “Now that I have given you three things to consider.”
As with all speaking, you should plan the first three words and the last three words to be strong and impactful.

Extemporaneous Speech

Extemporaneous speaking is speaking with brief notes and careful practice. When doing this type of speech, you have written most of the main ideas of your speech in an outline, but the speech is delivered from brief notes. The main ideas are developed but the exact wording of the point is decided at the moment.

The advantage of this type of speaking is you can prepare, plan, and practice. Not having every word scripted helps the speech feel fresh, alive, and real. In addition, the fact every single word isn’t written allows you wiggle room to add new information that seems relevant during the speech. It also can provide a buffer if you mess up. Since it is not scripted, it is easier to pick up and recover.

Steve Johnson who gave a Ted Talk on Where Good Ideas Come gave this commentary on why he decided not to memorize his speech:

In all of my TED talks, I very deliberately did not memorize them, precisely because the audience can hear memorized text very clearly, and it takes awas from the spontaneous, engaged nature of speaking to a live audience. The other problem with a memorized speech is that when it fails, it fails catastrophically. If you’re just talking, following a rough outline, if you slip up a bit and forget a small piece, it’s barely noticeable to anyone but you. But if you’re reciting something from memory and draw a blank, you’re likely to freeze with nowhere to go. It’s like your mental teleprompter has frozen.

Steps to Success in an Extemporaneous Speech

The process for developing an extemporaneous speech is as follows:

Think of a topic.
Create a thesis statement/ big idea.
Research your topic.
Outline your speech with a pattern appropriate to the topic and audience.
Prepare clear preview and review statements at the opening and closing of your speech where you state and restate the main purpose of your speech.
Add a clear opening and closing statement.
Create brief notecards from your outline.
Deliver the speech in a conversational manner with good eye contact and body movement that enhances the topic and your credibility.

The key advantage of extemporaneous speaking is it tends to feel more natural.

Salman Khan, of Khan Academy learning programs, made several TED Talks on educational principles and says,

I personally tend to list out bullet points of what I want to talk about and try communicating those ideas in my natural language as if I’m talking to friends at a dinner table. The key is to keep your mind focused and let the words fall out. The audience knows when you are thinking about what you are saying versus when you have just memorized a script.

Extemporaneous –Always Have This Speech Ready to Go

There are a few speeches that you should always have ready to go

Elevator Speech -Imagine you are taking an elevator ride with the person that you want to work for, give you a loan, do research with, partner with and you have only one minute to convince them to talk with you.
Corporate Story -If you are in business, you should have your corporate story ready to go in a one to two minute speech. This speech should tell people who you are and what you believe.

In the early days of rhetoric, students would learn the art of speaking by memorizing the speeches of others and delivering them in public places. The Greek rhetors placed a great emphasis on the skill of memorization and it is even considered one of the canons of rhetoric. The most common times you will see a speech memorized is for toast speeches and acceptance speeches. After all, it ruins the moment if you have a wine glass in one hand toasting the groom and your speech notes in the other. Memorizing your toast helps you to be in the moment. In addition, many sales companies require their salespeople to memorize the company sales script. These tested formulas often pay off in larger sales, so they expect associates to deliver word-per-word scripts in their sales presentations. Some politicians have memorized stump speeches or at least memorized answers to standard questions.

While not as prevalent as it was in ancient Greek and Rome, memorized speeches are making a comeback. The biggest place of resurgence is on the Ted stage. Chris Anderson, Ted Talk curator said, “Many of our best and most popular TED Talks have been memorized word for word.”

TED speaker and voice artist Rives says,

I memorize the s#@! out of it. I memorize the talk until the talk is like a tune. I workshop the talk in my mouth. I run it fast and slow, singsong and stentorian, cool and cooler. I rehearse the talk until I’m performing the talk, not remembering it.

Pamela Meyer, TED speaker says,

You haven’t really memorized your talk thoroughly until you can do an entire other activity that requires mental energy while giving your talk. Can you give your talk while measuring out the ingredients to make brownies?

The advantage of memorizing your speech is you can plan every word making the most of your speech time. Not having to look at notes frees you up to make good eye contact. The disadvantage of memorizing your speech is you might not sound fresh and your audience may perceive it more as a performance than a speech. Some speakers take on a machine gun tone with their voice giving away the memorized format. Sometimes eye contact is lost as the speaker reads off the “invisible notecard in the sky.” The biggest disadvantage is that you risk going blank and forgetting what to say.

If you do decide to memorize your speech, be sure you know it well. TED curator, Chris Anderson says, “Most people go through what I call the ‘valley of awkwardness,’ where they haven’t quite memorized the talk. If they give the talk while stuck in that valley, the audience will sense it … Getting past this point is simple, fortunately. It’s just a matter of rehearsing enough times that the flow of words becomes second nature. It is important,” according to Anderson ” that, you are not supposed to recite your talk, you’re supposed to live it. Embody it. It must come across as if you are sharing these ideas for the first time.”

Have a backup plan. If you decide to memorize your talk, keep a notecard in your pocket. If you forget what to say, pause and say, “Let me refer to my notes” and then pull them out or pause for a moment and have a sip of water. No matter how well you know your talk, have a backup plan.

After all the memorization work I’d done, performing this speech felt like swinging a racquet or shooting a basketball, like dancing a routine you know perfectly. The speech had become a literal part of me, encoded in the neural connections of my brain. Memorization, I realized, is a place where the mind learns to cope with the body. Consciously, we want to remember something, but that’s not sufficient to embed information in the networks of the brain. We have to earn the memories we want. Alexis Madrigal. What Memorizing a Ted Talk Did for My Brain

Memory Techniques

Greek poet Simonides of Ceos is the first recorded use of the method of loci (loci being Latin for places). It is more recently called the memory palace. If you have ever watched BBC’s Sherlock, you may have noticed that Sherlock uses the memory palace to remember things. Individuals who compete in memory competitions often use the memory palace or memory journey technique to remember long lists of times–Clemons Mayer memorized 1040 random digits by using a 300-point journey through his house and Gary Shang used the technique to memorize pi to 65,536 digits. Brain scans of these super memorizers show the region of the brain involved with spatial awareness is activated when using this technique.

So how does it work? In short, this technique suggests that you remember things in familiar spatial environments. For example, you might imagine each part of your speech being located in one of your kitchen cabinets. When you open the cabinet door, you can see the speech part. Speaker Irina Elena Antonescu found images and cut and pasted them on big sheets of paper in a kind of journey to help her memorize her talk. Heather Hanson learned from Grandmaster of Memory, Nishant Kasibhatla how to think in pictures and how to find pictures that make sense to her in some way.

A piece of paper with image that help the speaker memorize a talk.

I’ll show you how it works. This picture illustrates my third speaking point on listening. In my mind, the rainbow was cascading down on the audience from the first-floor balcony while I spoke of the beautiful variety of English accents. Then, the colors turned into speech bubbles floating over everyone’s heads with all their different sounds as I talked about how accents work. The bubbles popped and turned into music notes as I remembered to elaborate on tone and emphasis until a huge donkey showed up and started eating the music notes. That reminded me to tell everyone not to be an “ass” and not to make “ass”umptions about the way people speak (I didn’t use those words, of course, but that’s actually what I was thinking). Then, the donkey looked right at me and his eyes popped out of his head! He was wearing accented contact lenses, which reminded me to talk about how we need more contact with different varieties of accented English. Suddenly, it was incredibly easy to remember my talk! Heather Hansen Read the whole article at https://www.linkedin.com/pulse/memorization-trick-saved-my-tedx-talk-heather-hansen/

In the video How to Memorize and Give a Speech Without Notes , Jim Kwik gives a step-by-step tutorial to apply this to memorizing a speech.

There will be times when reading from a manuscript is helpful. When giving a eulogy you are likely to experience strong emotions. Having your words written out will be very helpful. Politicians often speak from manuscripts because there will be people weighing the meaning of each word. They often have speech writers who take their ideas and make them sound fancy and they likely have several people help them omit words that might offend.

The advantage to speaking with a manuscript is you have your speech in front of you giving you an opportunity to plan interesting wordplays and advanced language techniques. Another advantage to a manuscript is you can share your speech with others. For example, many people like to have written copies of the toast given to them at a special occasion or family members might want to keep a copy of the eulogy. Politically speaking, a manuscript can be helpful to help keep you on track and make sure you only say things you meant to say.

The disadvantage to a manuscript is if not done properly, your speech may feel like merely an “essay with legs.” Speaking from a manuscript is a skill. I would argue that it is one of the most difficult of all the delivery types because your goal is to read without appearing to read. It can be so tempting to lock your eyes on the page where it is safe and to never look up. Speakers who lack the skill of manuscript reading will have very little eye contact. It is usually sporadic and rarely long enough to lock eyes with anyone in the audience. Finally, it is very difficult for most people to make gestures when reading a manuscript. Many people run their hands down the page to keep their place and worse yet, many speakers clutch both hands over the podium and never let go.

There is an entire chapter written on how to use a manuscript

Group or Team Speech

Several years ago, I was on a charter bus headed to teaching camp. I often use that time to learn more about other teachers and their specialties. This time the person seated next to me was a professor from the Walton School of Business. I asked him, “In your opinion, in what area are students not properly prepared when it comes to communicating in a corporate environment.” He said, “Group presentations.” He went on to explain that the model in most speech classes is four people each prepare a speech on a similar topic and then one at a time, they stand up and give their speech. They may share slides and put them all together, but often there is not a lot of group in a group speech. He said, “That is not a group speech in the real world where each person plays to their strengths. In that setting, team members talk for different amounts of time. In the presentation, they tag team, they interact, and they are involved with the content from the other group members. The whole thing looks like a seamless presentation, not four speeches glued together by a shared slideshow.

Once I was working on a team presentation with another teacher. Originally, we had the typical I talk for five minutes and then she talks for five minutes set up, but then we decided there was no team in that model. We reworked the presentation where she might present a point, and then I might give some supplemental information on a point and one of us would introduce the next point. Since there was a lot of turn-takings, we coded our slides by putting a red dot or a blue dot in the corner of the slide to remind us of whose turn it was to present. One person held the clicker and we had practice signals to know when to advance. We even had it worked out where when one person would talk, the other person would walk around and be ready to give out handouts or to ask an interactive question to the audience. We worked as a unified team moving towards the goal of educating teachers about how to talk about difficult subjects in the college classroom.

Steps to Success in a Group Speech

Everyone Should Know All the Content. One of the big mistakes I see in college presentations, it that students put everything together last minute and each speaker is not aware of what the others are saying. They may use a shared document to make an outline, but each person adds the content so late the others do not have time to read and respond. Inevitably, two presenters have the same information. The second person who presents finds themselves in the awkward position of saying, “Like Joe already said, repeated fact.” For group speeches to work, group members must share content early and they need to, not only share the content in a document, but they also need to practice together.
Nonspeaking Group Members Can Be Distracting. You need to plan what the nonspeaking group members are doing when they are not speaking. Are they sitting, standing, walking around? Are they in view of the audience? During a group presentation at the university, I had the students unwisely decide to stand in front of the class in a line and then take turns speaking down the line. The third speaker got bored, so he grabbed a marker and started drawing a cartoon on the whiteboard while his group member was talking. I’ve also seen groups where they didn’t manage facial expressions and looked genuinely surprised by a fact the speaker said or looked very angry by the information that clearly was tacked on by one of their team members last minute.
Dead Air Kills. When I worked as a radio DJ, we had the phrase, “Dead air kills.” Which meant if the DJ didn’t properly time one song to lead into the next or if there was even a short pause before the commercial, the DJ would lose your audience. A brief pause might even lead to the listeners changing the channel. When working with groups, the time it takes for each speaker to stand, to speak, or to get their notes ready can result in dead air. Work towards a seamless presentation and practice the timing and logistics of how to get from one speaker to the next.
Transitions Keep Things Seamless . Each speaker should give a transition that clearly connects their speech to the next speaker, “I told you about the culture of Mexico, now Yazan will tell you about the food.”
Slides Should Be Consistent. They should be consistent in the background, headings, photos, and font. For example, one person has high-quality photos for the slides while the other group member has cheesy uncentered clip art. Make sure each person knows and has access to the whole slide show. Oftentimes, one person will be responsible for making the slides for the group. If that is the case, make sure the slide show is done before the deadline so each team member can proof the slides and practice with the slides.
Start and End Strong. There should be a grabber to get the attention of the topic and there should be a thesis/preview that includes all the subtopics of the speech. At the end of the speech, you should restate the thesis/review and give a strong closing statement.

In summary, there are many considerations when picking a way to deliver a speech. The context of the speech, the need for precision or flexibility, and the personal preference of the speaker will all influence which delivery method works best.

Key Takeaways

Remember This!

There are several ways to deliver speeches each with advantages and disadvantages. It is important to pick your delivery mode based on audience, occasion, and personal style preference.

Extemporaneous
Group Presentation

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Hansen, H. (2018). The memorization trick that saved my TEDx talk. [Video]. YouTube. https://www.linkedin.com/pulse/memorization-trick-saved-my-tedx-talk-heather-hansen/

Jameson, S. (2005). Reading for college PowerPoint. Drew University. https://www.nwmissouri.edu/trio/pdf/sss/study/Reading-for-college.pdf

Madrigal, A. (2016). The weird, wonderful, sometimes awful world of bots. TED Talk. [Video]. YouTube. https://www.youtube.com/watch?v=uUosXSJf-9E Standard YouTube License.

Maguire, E.A., Valenrine, E.R., Wilding, J.M., & Kapur, N. (2002). Routes to remembering the brains behind superior memory. Nature Neuroscience . 6 ( 1): 90–95. doi: 10.1038/nn988. PMID: 12483214.

Memory Town System for Languages – Memory Techniques Wiki https://artofmemory.com/wiki/Main_Page

Raz, A., Packard, M.G., Alexander, G.M., Bulhe, J.T., Zhu, H, Yu, S. & Peterson, B.S. (2009). A slice of π An exploration neuroimaging study of digit encoding and retrieval in a superior memorist. Neurocase. 15 (5): 361–372. https://doi.org/10.1080/13554790902776896

Stout, S. Eulogy to Papa with the Theme of Dancing. Delivered in Lynn Meade’s Advanced Public Speaking Class at the University of Arkansas. Used with permission.

van As, T. Tribute to Nelson Mandela. Delivered in Lynn Meade’s Advanced Public Speaking Class at the University of Arkansas. Used with permission.

Winfrey, O. Eulogy to Rosa Parks. A slice of π An exploration neuroimaging study of digit encoding and retrieval https://www.youtube.com/watch?v=5cfhtfNfIPE Standard YouTube License.

Media Attributions

Woman at computer © AllGo - An App For Plus Size People is licensed under a CC0 (Creative Commons Zero) license
Memory 2 © Heather Hansen is licensed under a CC BY-NC-ND (Attribution NonCommercial NoDerivatives) license
Memory © Heather Hansen is licensed under a CC BY (Attribution) license

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9 Delivering a Speech

Introduction

9.1 Managing Public Speaking Anxiety

Sources of speaking anxiety.

Aside from the self-reported data in national surveys that rank the fear of public speaking high for Americans, decades of research conducted by communication scholars shows that communication apprehension is common among college students (Priem & Solomon, 2009). Communication apprehension (CA) is fear or anxiety experienced by a person due to real or perceived communication with another person or persons. CA is a more general term that includes multiple forms of communication, not just public speaking. Seventy percent of college students experience some CA, which means that addressing communication anxiety in a class like the one you are taking now stands to benefit the majority of students (Priem & Solomon, 2009). Think about the jitters you get before a first date, a job interview, or the first day of school. The novelty or uncertainty of some situations is a common trigger for communication anxiety, and public speaking is a situation that is novel and uncertain for many.

Public speaking anxiety is a type of CA that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation (Bodie, 2010). Physiological responses to public speaking anxiety include increased heart rate, flushing of the skin or face, and sweaty palms, among other things. These reactions are the result of natural chemical processes in the human body. The fight or flight instinct helped early humans survive threatening situations. When faced with a ferocious saber-toothed tiger, for example, the body released adrenaline, cortisol, and other hormones that increased heart rate and blood pressure to get more energy to the brain, organs, and muscles in order to respond to the threat. We can be thankful for this evolutionary advantage, but our physiology has not caught up with our new ways of life. Our body does not distinguish between the causes of stressful situations, so facing down an audience releases the same hormones as facing down a wild beast.

Cognitive reactions to public speaking anxiety often include intrusive thoughts that can increase anxiety: “People are judging me,” “I’m not going to do well,” and “I’m going to forget what to say.” These thoughts are reactions to the physiological changes in the body but also bring in the social/public aspect of public speaking in which speakers fear being negatively judged or evaluated because of their anxiety. The physiological and cognitive responses to anxiety lead to behavioral changes. All these thoughts may lead someone to stop their speech and return to their seat or leave the classroom. Anticipating these reactions can also lead to avoidance behavior where people intentionally avoid situations where they will have to speak in public.

Addressing Public Speaking Anxiety

Photograph from stage view of a woman tucking her hair behind her ear. There's people in the audience.

While we cannot stop the innate physiological reactions related to anxiety from occurring, we do have some control over how we cognitively process them and the behaviors that result. Research on public speaking anxiety has focused on three key ways to address this common issue: systematic desensitization, cognitive restructuring, and skills training (Bodie,2010).

Although systematic desensitization may sound like something done to you while strapped down in the basement of a scary hospital, it actually refers to the fact that we become less anxious about something when we are exposed to it more often (Bodie, 2010). As was mentioned earlier, the novelty and uncertainty of public speaking is a source for many people’s anxiety. So becoming more familiar with public speaking by speaking more often can logically reduce the novelty and uncertainty of it.

Systematic desensitization can result from imagined or real exposure to anxiety-inducing scenarios. In some cases, an instructor leads a person through a series of relaxation techniques. Once relaxed, the person is asked to imagine a series of scenarios including speech preparation and speech delivery. This is something you could also try to do on your own before giving a speech. Imagine yourself going through the process of preparing and practicing a speech, then delivering the speech, then returning to your seat, which concludes the scenario. Aside from this imagined exposure to speaking situations, taking a communication course like this one is a great way to engage directly in systematic desensitization. Almost all students report that they have less speaking anxiety at the end of a semester than when they started, which is at least partially due to the fact they engaged with speaking more than they would have done if they were not taking the class.

Cognitive Restructuring

Cognitive restructuring entails changing the way we think about something. A first step in restructuring how we deal with public speaking anxiety is to cognitively process through our fears to realize that many of the thoughts associated with public speaking anxiety are irrational (Allen, Hunter & Donohue, 2009). For example, people report a fear of public speaking over a fear of snakes, heights, financial ruin, or even death. It’s irrational to think that the consequences of giving a speech in public are more dire than getting bit by a rattlesnake, falling off a building, or dying. People also fear being embarrassed because they mess up. Well, you cannot literally die from embarrassment, and in reality, audiences are very forgiving and overlook or do not even notice many errors that we, as speakers, may dwell on. Once we realize that the potential negative consequences of giving a speech are not as dire as we think they are, we can move on to other cognitive restructuring strategies.

Communication-orientation modification therapy (COM therapy) is a type of cognitive restructuring that encourages people to think of public speaking as a conversation rather than a performance (Motley, 2009). Many people have a performance-based view of public speaking. This can easily be seen in the language that some students use to discuss public speaking. They say that they “rehearse” their speech, deal with “stage fright,” then “perform” their speech on a “stage.” There is no stage at the front of the classroom; it is a normal floor. To get away from a performance orientation, we can reword the previous statements to say that they “practice” their speech, deal with “public speaking anxiety,” then “deliver” their speech from the front of the room. Viewing public speaking as a conversation also helps with confidence. After all, you obviously have some conversation skills, or you would not have made it to college. We engage in conversations every day. We do not have to write everything we are going to say out on a note card, we do not usually get nervous or anxious in regular conversations, and we are usually successful when we try. Even though we do not engage in public speaking as much, we speak to others in public all the time. Thinking of public speaking as a type of conversation helps you realize that you already have accumulated experiences and skills that you can draw from, so you are not starting from scratch.

Last, positive visualization is another way to engage in cognitive restructuring. Speaking anxiety often leads people to view public speaking negatively. They are more likely to judge a speech they gave negatively, even if it was good. They are also likely to set up negative self-fulfilling prophecies that will hinder their performance in future speeches. To use positive visualization, it is best to engage first in some relaxation exercises such as deep breathing or stretching, and then play through vivid images in your mind of giving a successful speech. Do this a few times before giving the actual speech. Students sometimes question the power of positive visualization, thinking that it sounds corny. Ask an Olympic diver what his or her coach says to do before jumping off the diving board and the answer will probably be “Coach says to image completing a perfect 10 dive.” Likewise a Marine sharpshooter would likely say his commanding officer says to imagine hitting the target before pulling the trigger. In both instances, positive visualization is being used in high-stakes situations. If it is good enough for Olympic athletes and snipers, it is good enough for public speakers.

Skills training is a strategy for managing public speaking anxiety that focuses on learning skills that will improve specific speaking behaviors. These skills may relate to any part of the speech-making process, including topic selection, research and organization, delivery, and self-evaluation. Skills training, like systematic desensitization, makes the public speaking process more familiar for a speaker, which lessens uncertainty. In addition, targeting specific areas and then improving on them builds more confidence, which can in turn lead to more improvement. Feedback is important to initiate and maintain this positive cycle of improvement. You can use the constructive criticism that you get from your instructor and peers in this class to target specific areas of improvement.

Self-evaluation is also an important part of skills training. Make sure to evaluate yourself within the context of your assignment or job and the expectations for the speech. Do not get sidetracked by a small delivery error if the expectations for content far outweigh the expectations for delivery. Combine your self-evaluation with the feedback from your instructor, boss, and/or peers to set specific and measurable goals and then assess whether or not you meet them in subsequent speeches. Once you achieve a goal, mark it off your list and use it as a confidence booster. If you do not achieve a goal, figure out why and adjust your strategies to try to meet it in the future.

Physical Relaxation Exercises

Suggestions for managing speaking anxiety typically address its cognitive and behavioral components, while the physical components are left unattended. While we cannot block these natural and instinctual responses, we can engage in physical relaxation exercises to counteract the general physical signs of anxiety caused by cortisol and adrenaline release, which include increased heart rate, trembling, flushing, high blood pressure, and speech disfluency.

Some breathing and stretching exercises release endorphins, which are your body’s natural antidote to stress hormones. Deep breathing is a proven way to release endorphins. It also provides a general sense of relaxation and can be done discretely, even while waiting to speak. In order to get the benefits of deep breathing, you must breathe into your diaphragm. The diaphragm is the muscle below your lungs that helps you breathe and stand up straight, which makes it a good muscle for a speaker to exercise. To start, breathe in slowly through your nose, filling the bottom parts of your lungs up with air. While doing this, your belly should pooch out. Hold the breath for three to five full seconds and then let it out slowly through your mouth. After doing this only a few times, many students report that they can actually feel a flooding of endorphins, which creates a brief “light-headed” feeling. Once you practice and are comfortable with the technique, you can do this before you start your speech, and no one sitting around you will even notice. You might also want to try this technique during other stressful situations. Deep breathing before dealing with an angry customer or loved one, or before taking a test, can help you relax and focus.

Stretching is another way to release endorphins. Very old exercise traditions like yoga, tai chi, and Pilates teach the idea that stretching is a key component of having a healthy mind and spirit. Exercise in general is a good stress reliever, but many of us do not have the time or willpower to do it. However, we can take time to do some stretching. Obviously, it would be distracting for the surrounding audience if a speaker broke into some planking or Pilates just before his or her speech. Simple and discrete stretches can help get the body’s energy moving around, which can make a speaker feel more balanced and relaxed. Our blood and our energy/ stress have a tendency to pool in our legs, especially when we are sitting.

Vocal Warm-Up Exercises

Photograph of a man with raised eyebrows, open mouth, and a half smile.

Vocal warm-up exercises are a good way to warm up your face and mouth muscles, which can help prevent some of the fluency issues that occur when speaking. Newscasters, singers, and other professional speakers use vocal warm-ups. I lead my students in vocal exercises before speeches, which also helps lighten the mood. We all stand in a circle and look at each other while we go through our warm-up list. For the first warm-up, we all make a motorboat sound, which makes everybody laugh. The full list of warm-ups follows and contains specific words and exercises designed to warm up different muscles and different aspects of your voice. After going through just a few, you should be able to feel the blood circulating in your face muscles more. It is a surprisingly good workout!

Top Ten Ways to Reduce Speaking Anxiety

Many factors contribute to speaking anxiety. There are also many ways to address it. The following is a list of the top ten ways to reduce speaking anxiety that I developed with my colleagues, which helps review what we have learned.

Remember, you are not alone. Public speaking anxiety is common, so do not ignore it—confront it.
Remember, you cannot literally “die of embarrassment.” Audiences are forgiving and understanding.
Remember, it always feels worse than it looks.
Take deep breaths. It releases endorphins, which naturally fight the adrenaline that causes anxiety.
Look the part. Dress professionally to enhance confidence.
Channel your nervousness into positive energy and motivation.
Start your outline and research early. Better information = higher confidence.
Practice and get feedback from a trusted source. (Do not just practice for your cat.)
Visualize success through positive thinking.
Prepare, prepare, prepare! Practice is a speaker’s best friend.

9.2 Delivery Methods and Practice Sessions

There are many decisions to make during the speech-making process. Making informed decisions about delivery can help boost your confidence and manage speaking anxiety. In this section, we will learn about the strengths and weaknesses of various delivery methods. We will also learn how to make the most of your practice sessions.

Delivery Methods

Impromptu Delivery

When using impromptu delivery , a speaker has little to no time to prepare for a speech (LibreTexts, 2021). This means there is little time for research, audience analysis, organizing, and practice. For this reason, impromptu speaking often evokes higher degrees of speaking anxiety than other delivery types. Although impromptu speaking arouses anxiety, it is also a good way to build public speaking skills. Using some of the exercises for managing speaking anxiety discussed earlier in this chapter can help a speaker manage the challenges of impromptu speaking (LibreTexts, 2021). Only skilled public speakers with much experience are usually able to “pull off” an impromptu delivery without looking unprepared. Otherwise, a speaker who is very familiar with the subject matter can sometimes be a competent impromptu speaker, because their expertise can compensate for the lack of research and organizing time.

When Mark Twain famously said, “It usually takes me more than three weeks to prepare a good impromptu speech,” he was jokingly pointing out the difficulties of giving a good impromptu speech, essentially saying that there is no such thing as a good impromptu speech, as good speeches take time to prepare. We do not always have the luxury of preparation, though. So when speaking impromptu, be brief, stick to what you know, and avoid rambling. Quickly organize your thoughts into an introduction, body, and conclusion. Try to determine three key ideas that will serve as the basis of your main points.

When would impromptu speaking be used? Since we have already started thinking of the similarities between public speaking and conversations, we can clearly see that most of our day-to-day interactions involve impromptu speaking. When your roommate asks you what your plans for the weekend are, you do not pull a few note cards out of your back pocket to prompt your response. This type of conversational impromptu speaking is not anxiety inducing because we are talking about our lives, experiences, or something with which we are familiar. This is also usually the case when we are asked to speak publicly with little to no advance warning.

For example, if you are at a meeting for work and you are representing the public relations department, a colleague may ask you to say a few words about a recent news story involving a public relations misstep of a competing company. In this case, you are being asked to speak on the spot because of your expertise. A competent communicator should anticipate instances like this when they might be asked to speak. Of course, being caught completely off guard or being asked to comment on something unfamiliar to you creates more anxiety. In such cases, do not pretend to know something you do not, as that may come back to hurt you later. You can usually mention that you do not have the necessary background information at that time but will follow up later with your comments.

Manuscript Delivery

Speaking from a written or printed document that contains the entirety of a speech is known as manuscript delivery . Manuscript delivery can be the best choice when a speech has complicated information and/or the contents of the speech are going to be quoted or published (LibreTexts, 2021). Despite the fact that most novice speakers are not going to find themselves in that situation, many are drawn to this delivery method because of the security they feel with having everything they are going to say in front of them. Unfortunately, the security of having every word you want to say at your disposal translates to a poorly delivered and unengaging speech (LibreTexts, 2021). Even with every word written out, speakers can still have fluency hiccups and verbal fillers as they lose their place in the manuscript or trip over their words. The alternative, of course, is that a speaker reads the manuscript the whole time, effectively cutting himself or herself off from the audience. One way to make a manuscript delivery more engaging is to use a teleprompter. Almost all politicians who give televised addresses use them.

To make the delivery seem more natural, print the speech out in a larger-than-typical font, triple-space between lines so you can easily find your place, use heavier-than-normal paper so it is easy to pick up and turn the pages as needed, and use a portfolio so you can carry the manuscript securely.

Memorized Delivery

Completely memorizing a speech and delivering it without notes is known as memorized delivery (LibreTexts, 2021). Some students attempt to memorize their speech because they think it will make them feel more confident if they do not have to look at their notes; however, when their anxiety level spikes at the beginning of their speech and their mind goes blank for a minute, many admit they should have chosen a different delivery method. When using any of the other delivery methods, speakers still need to rely on their memory. An impromptu speaker must recall facts or experiences related to their topic, and speakers using a manuscript want to have some of their content memorized so they do not read their entire speech to their audience. The problem with memorized delivery overall is that it puts too much responsibility on our memory, which we all know from experience is fallible (LibreTexts, 2021).

Extemporaneous Delivery

Extemporaneous delivery entails memorizing the overall structure and main points of a speech and then speaking from keyword/key-phrase notes (LibreTexts, 2021). This delivery mode brings together many of the strengths of the previous three methods. Since you only internalize and memorize the main structure of a speech, you do not have to worry as much about the content and delivery seeming stale. Extemporaneous delivery brings in some of the spontaneity of impromptu delivery but still allows a speaker to carefully plan the overall structure of a speech and incorporate supporting materials that include key facts, quotations, and paraphrased information (LibreTexts, 2021). You can also more freely adapt your speech to fit various audiences and occasions, since not every word and sentence is predetermined. This can be especially beneficial when you deliver a speech multiple times.

By the time you complete the formal, full-sentence outline, you should have already internalized much of the key information in your speech. Now, you can begin practicing with the full outline. As you become more comfortable with the content of your full outline, start to convert it into your speaking outline. Take out information that you know well and replace it with a keyword or key phrase that prompts your memory. You will probably want to leave key quotes, facts, and other paraphrased information, including your verbal source citation information, on your delivery outline so you make sure to include it in your speech. Once you’ve converted your full outline into your speaking outline, practice it a few more times, making sure to take some time between each practice session so you don’t inadvertently start to memorize the speech word for word. The final product should be a confident delivery of a well-organized and structured speech that is conversational and adaptable to various audiences and occasions.

Practicing Your Speech

1: Practice as you are working through your ideas and drafting your outline. 2: Practice for someone and get feedback. 3: Put the final changes on the speech.

Practicing a speech is essential, and practice sessions can be more or less useful depending on how you approach them (Dlugan, 2008). There are three primary phases to the practice process. In the first phase, you practice as you are working through your ideas and drafting your outline. In the second, you practice for someone and get feedback (Dlugan, 2008). In the third, you put the final changes on the speech.

Start practicing your speech early, as you are working through your ideas, by reading sections aloud as you draft them into your working outline. This will help ensure your speech is fluent and sounds good for the audience. Start to envision the audience while you practice and continue to think about them throughout the practicing process. This will help minimize anxiety when you actually have them sitting in front of you. Once you have completed your research and finished a draft of your outline, you will have already practiced your speech several times, as you were putting it together. Now, you can get feedback on the speech as a whole.

You begin to solicit feedback from a trusted source in the second phase of practicing your speech (Dlugan, 2008). This is the most important phase of practicing, and the one that most speakers do not complete. Beginning speakers may be nervous to practice in front of someone. That is normal. However, review the strategies for managing anxiety discussed earlier in this chapter and try to face that anxiety. After all, you will have to face a full audience when you deliver the speech, so getting used to speaking in front of someone can only help you at this point. Choose someone who will give you constructive feedback on your speech. Before you practice for them, explain the assignment or purpose of the speech. When practicing for a classroom speech, you may even want to give the person the assignment guidelines or a feedback sheet that has some key things for them to look for. Ask them for feedback on content and delivery. Almost anyone is good at evaluating delivery, but it is more difficult to evaluate content. In addition, in most cases, the content of your speech will be account for more of your grade. Also, begin to time your speech at this point, so you can determine if it meets any time limits that you have.

In addition to practicing for a trusted source for feedback, you may want to audio or video record your speech (Dlugan, 2008). This can be useful because it provides an objective record that you can then compare with the feedback you got from your friend and to your own evaluation of your speech. The most important part of this phase is incorporating the feedback you receive into your speech. If you practice for someone, get feedback, and then do not do anything with the feedback, then you have wasted your time and theirs. Use the feedback to assess whether or not you met your speaking goals. Was your thesis supported? Was your specific purpose met? Did your speech conform to any time limits that were set? Based on your answers to these questions, you may need to make some changes to your content or delivery, so do not put this part of practicing off to the last minute. Once the content has been revised as needed, draft your speaking outline and move on to the next phase of practice.

During the third and final phase of practice, you are putting the final changes on your speech. You should be familiar with the content based on your early practice sessions. You have also gotten feedback and incorporated that feedback into the speech. Your practice sessions at this point should pre-create, as much as possible, the conditions in which you will be giving your speech. You should have your speaking outline completed so you can practice with it. It is important to be familiar with the content on your note cards or speaking outline so you will not need to rely on it so much during the actual delivery. You may also want to practice in the type of clothing you will be wearing on speech day. This can be useful if you are wearing something you do not typically wear—a suit for example—so you can see how it might affect your posture, gestures, and overall comfort level.

If possible, at least one practice session in the place you will be giving the speech can be very helpful; especially if it is a room you are not familiar with. Make sure you are practicing with any visual aids or technology you will use so you can be familiar with it and it does not affect your speech fluency. (Dlugan, 2008).Continue to time each practice round. If you are too short or too long, you will need to go back and adjust your content some more. Always adjust your content to fit the time limit; do not try to adjust your delivery. Trying to speed talk or stretch things out to make a speech faster or longer is a mistake that will ultimately hurt your delivery, which will hurt your credibility. The overall purpose of this phase of practicing is to minimize surprises that might throw you off on speech day.

Vocal Delivery

Vocal delivery includes components of speech delivery that relate to your voice. These include rate, volume, pitch, articulation, pronunciation, and fluency. Our voice is important to consider when delivering our speech for two main reasons. First, vocal delivery can help us engage and interest the audience. Second, vocal delivery helps ensure we communicate our ideas clearly.

Speaking for Engagement

We have all had the displeasure of listening to an unengaging speaker. Even though the person may care about his or her topic, an unengaging delivery that does not communicate enthusiasm will translate into a lack of interest for most audience members (Davis, 2021). Although a speaker can be visually engaging by incorporating movement and gestures, a flat or monotone vocal delivery can be sedating or even annoying. Incorporating vocal variety in terms of rate, volume, and pitch is key to being a successful speaker.

Rate of speaking refers to how fast or slow you speak (Barnard, 2018). If you speak too fast, your audience will not be able to absorb the information you present. If you speak too slowly, the audience may lose interest. The key is to vary your rate of speaking in a middle range, staying away from either extreme, in order to keep your audience engaged. In general, a higher rate of speaking signals that a speaker is enthusiastic about his or her topic. Speaking slowly may lead the audience to infer that the speaker is uninterested, uninformed, or unprepared to present his or her own topic. These negative assumptions, whether they are true or not, are likely to hurt the credibility of the speaker (Barnard, 2018). The goal is to speak at a rate that will interest the audience and will effectively convey your information. Speaking at a slow rate throughout a speech would likely bore an audience, but that is not a common occurrence.

Volume refers to how loud or soft your voice is. As with speaking rate, you want to avoid the extremes of being too loud or too soft, but still vary your volume within an acceptable middle range (Packard, 2020). When speaking in a typically sized classroom or office setting that seats about twenty-five people, using a volume a few steps above a typical conversational volume is usually sufficient. When speaking in larger rooms, you will need to project your voice. You may want to look for nonverbal cues from people in the back rows or corners, like leaning forward or straining to hear, to see if you need to adjust your volume more. Obviously, in some settings, a microphone will be necessary so the entire audience can hear you. Like rate, audiences use volume to make a variety of judgments about a speaker. Sometimes, softer speakers are judged as meek (Packard, 2020). This may lead to lowered expectations for the speech or less perceived credibility. Loud speakers may be seen as overbearing or annoying, which can lead audience members to disengage from the speaker and message. Be aware of the volume of your voice and, when in doubt, increase your volume a notch, since beginning speakers are more likely to have an issue of speaking too softly rather than too loudly.

Pitch refers to how high or low a speaker’s voice is. As with other vocal qualities, there are natural variations among people’s vocal pitch. Unlike rate and volume, we have less control over pitch. For example, males generally have lower pitched voices than females. Despite these limitations, each person still has the capability to change their pitch across a range large enough to engage an audience. Changing pitch is a good way to communicate enthusiasm and indicate emphasis or closure (Scotti, 2015). In general, our pitch goes up when we are discussing something exciting. Our pitch goes down slightly when we emphasize a serious or important point. Lowering pitch is also an effective way to signal transitions between sections of your speech or the end of your speech, which cues your audience to applaud and avoids an awkward ending.

Of the vocal components of delivery discussed so far, pitch seems to give beginning speakers the most difficulty. It is as if giving a speech temporarily numbs their ability to vary their pitch. Record yourself practicing your speech to help determine if the amount of pitch variety and enthusiasm you think you convey while speaking actually comes through. Speakers often assume that their pitch is more varied and their delivery more enthusiastic than the audience actually perceives it to be (Scotti, 2015). Many students note this on the self-evaluations they write after viewing their recorded speech.

Vocal Variety

Overall, the lesson to take away from this section on vocal delivery is that variety is key. Vocal variety includes changes in your rate, volume, and pitch that can make you look more prepared, seem more credible, and be able to engage your audience better (Moore, 2015). Employing vocal variety is not something that takes natural ability or advanced skills training. It is something that beginning speakers can start working on immediately and everyone can accomplish. The key is to become aware of how you use your voice when you speak, and the best way to do this is to record yourself (Moore, 2015). We all use vocal variety naturally without thinking about it during our regular conversations, and many of us think that this tendency will translate over to our speaking voices. This is definitely not the case for most beginning speakers. Unlike in your regular conversations, it will take some awareness and practice to use vocal variety in speeches. I encourage students to make this a delivery priority early on. Since it is something anyone can do, improving in this area will add to your speaking confidence, which usually translates into better speeches and better grades further on.

Speaking for Clarity

In order to be an effective speaker, your audience should be able to understand your message and digest the information you present (Rampton, 2021). Audience members will make assumptions about our competence and credibility based on how we speak. As with other aspects of speech delivery, many people are not aware that they have habits of speech that interfere with their message clarity. Since most of our conversations are informal and take place with people we know, many people do not make a concerted effort to articulate every word clearly and pronounce every word correctly (Rampton, 2021). Most of the people we talk to either do not notice our errors or do not correct us if they do notice. Since public speaking is generally more formal than our conversations, we should be more concerned with the clarity of our speech.

Articulation

Articulation refers to the clarity of sounds and words we produce. If someone is articulate, they speak words clearly, and speakers should strive to speak clearly. Poor articulation results when speakers do not speak clearly (Ward, 2020). For example, a person may say dinnt instead of didn’t , gonna instead of going to , wanna instead of want to , or hunnerd instead of hundred . Unawareness and laziness are two common challenges to articulation. As with other aspects of our voice, many people are unaware that they regularly have errors in articulation. Recording yourself speak and then becoming a higher self-monitor are effective ways to improve your articulation. Laziness, on the other hand, requires a little more motivation to address. Some people just get in the habit of not articulating their words well. Both mumbling and slurring are examples of poor articulation. In informal settings, this type of speaking may be acceptable, but in formal settings, it will be evaluated negatively. It will hurt a speaker’s credibility. Perhaps the promise of being judged more favorably is enough to motivate a mumbler to speak more clearly.

When combined with a low volume, poor articulation becomes an even greater problem. Doing vocal warm-ups like the ones listed in Section 10.1 “Managing Public Speaking Anxiety” or tongue twisters can help prime your mouth, lips, and tongue to articulate words more clearly. When you notice that you have trouble articulating a particular word, you can either choose a different word to include in your speech or you can repeat it a few times in a row in the days leading up to your speech to get used to saying it.

Pronunciation

Unlike articulation, which focuses on the clarity of words, pronunciation refers to speaking words correctly, including the proper sounds of the letters and the proper emphasis (Shtern, 2017). Mispronouncing words can damage a speaker’s credibility, especially when the correct pronunciation of a word is commonly known. We all commonly run into words that we are unfamiliar with and therefore may not know how to pronounce. Here are three suggestions when faced with this problem. First, look the word up in an online dictionary. Many dictionaries have a speaker icon with their definitions, and when you click on it, you can hear the correct pronunciation of a word. Some words have more than one pronunciation—for example, Caribbean —so choosing either of the accepted pronunciations is fine. Just remember to use consistently that pronunciation to avoid confusing your audience. If a word does not include an audio pronunciation, you can usually find the phonetic spelling of a word, which is the word spelled out the way it sounds.

Second, there will occasionally be words that you cannot locate in a dictionary. These are typically proper nouns or foreign words. In this case, use the “phone-a-friend” strategy. Call up the people you know who have large vocabularies or are generally smart when it comes to words, and ask them if they know how to pronounce it. If they do, and you find them credible, you are probably safe to take their suggestion.

Third, “fake it ‘til you make it” should only be used as a last resort. If you cannot find the word in a dictionary and your smart friends do not know how to pronounce it, it is likely that your audience will also be unfamiliar with the word. In that case, using your knowledge of how things are typically pronounced, decide on a pronunciation that makes sense and confidently use it during your speech. Most people will not question it. In the event that someone does correct you on your pronunciation, thank him or her for correcting you and adjust your pronunciation.

Fluency refers to the flow of your speaking. To speak with fluency means that your speech flows well and that there are not many interruptions to that flow. Two main disfluencies or problems affect the flow of a speech. Fluency hiccups are unintended pauses in a speech that usually result from forgetting what you were saying, being distracted, or losing your place in your speaking notes. Fluency hiccups are not the same as intended pauses, which are useful for adding emphasis or transitioning between parts of a speech. While speakers should try to minimize fluency hiccups, even experienced speakers need to take an unintended pause sometimes to get their bearings or to recover from an unexpected distraction. Fluency hiccups become a problem when they happen regularly enough to detract from the speaker’s message.

Verbal fillers are words that speakers use to fill in a gap between what they were saying and what they are saying next (Hennessy, 2019). Common verbal fillers include um , uh , ah , er , you know , and like . The best way to minimize verbal fillers is to become a higher self-monitor and realize that you use them. Many students are surprised when they watch the video of their first speech and realize they said “um” thirty times in three minutes. Gaining that awareness is the first step in eliminating verbal fillers, and students make noticeable progress with this between their first and second speeches (Hennessy, 2019). If you do lose your train of thought, having a brief fluency hiccup is better than injecting a verbal filler, because the audience may not even notice the pause or may think it was intentional.

9.3 Physical Delivery

Physical delivery.

Many speakers are more nervous about physical delivery than vocal delivery. Putting our bodies on the line in front of an audience often makes us feel more vulnerable than putting our voice out there. Yet most audiences are not as fixated on our physical delivery as we think they are. Knowing this can help relieve some anxiety, but it does not give us a free pass when it comes to physical delivery. We should still practice for physical delivery that enhances our verbal message. Physical delivery of a speech involves nonverbal communication through the face and eyes, gestures, and body movements.

Physical Delivery and the Face

We tend to look at a person’s face when we are listening to them (Hoffler, 2016). Again, this often makes people feel uncomfortable and contributes to their overall speaking anxiety. Many speakers do not like the feeling of having “all eyes” on them, even though having a room full of people avoiding making eye contact with you would be much more awkward. Remember, it is a good thing for audience members to look at you, because it means they are paying attention and interested. Audiences look toward the face of the speaker for cues about the tone and content of the speech.

Facial Expressions

Man with hands in the air expressing a surprised "what?!" gesture. His eyebrows are raised, mouth open, eyes looking to the side.

Facial expressions can help bring a speech to life when used by a speaker to communicate emotions and demonstrate enthusiasm for the speech (Hoffler, 2016). As with vocal variety, we tend to use facial expressions naturally and without conscious effort when engaging in day-to-day conversations. Yet many speakers’ expressive faces turn “deadpan” when they stand in front of an audience. Some people naturally have more expressive faces than others do have—think about the actor Jim Carey’s ability to contort his face as an example. However, we can also consciously control and improve on our facial expressions to be speakers that are more effective. As with other components of speech delivery, becoming a higher self-monitor and increasing your awareness of your typical delivery habits can help you understand, control, and improve your delivery. Although you should not only practice your speech in front of a mirror, doing so can help you get an idea of how expressive or unexpressive your face is while delivering your speech.

Facial expressions help set the emotional tone for a speech, and it is important that your facial expressions stay consistent with your message (Hoffler, 2016). In order to set a positive tone before you start speaking, briefly look at the audience and smile. A smile is a simple but powerful facial expression that can communicate friendliness, openness, and confidence. Facial expressions communicate a range of emotions and are associated with various moods or personality traits.

For example, combinations of facial expressions can communicate that a speaker is tired, excited, angry, confused, frustrated, sad, confident, smug, shy, or bored, among other things. Even if you are not bored, for example, a slack face with little animation may lead an audience to think that you are bored with your own speech, which is not likely to motivate them to be interested. So make sure your facial expressions are communicating an emotion, mood, or personality trait that you think your audience will view favorably. Also, make sure your facial expressions match with the content of your speech. When delivering something lighthearted or humorous, a smile, bright eyes, and slightly raised eyebrows will nonverbally enhance your verbal message. When delivering something serious or somber, a furrowed brow, a tighter mouth, and even a slight head nod can enhance that message. If your facial expressions and speech content are not consistent, your audience could become confused by the conflicting messages, which could lead them to question your honesty and credibility.

Eye Contact

Eye contact is an important element of nonverbal communication in all communication settings. Eye contact can also be used to establish credibility and hold your audience’s attention (Barnard, 2017). We often interpret a lack of eye contact to mean that someone is not credible or not competent, and as a public speaker, you do not want your audience thinking either of those things. Eye contact holds attention because an audience member who knows the speaker is making regular eye contact will want to reciprocate that eye contact to show that they are paying attention. This will also help your audience remember the content of your speech better, because acting as if we are paying attention actually leads us to pay attention and better retain information.

Norms for eye contact vary among cultures (Barnard, 2017). Therefore, it may be difficult for speakers from countries that have higher power distances or are more collectivistic to get used to the idea of making direct and sustained eye contact during a speech. In these cases, it is important for the speaker to challenge himself or herself to integrate some of the host culture’s expectations and for the audience to be accommodating and understanding of the cultural differences.

Physical Delivery and the Body

Have you ever gotten dizzy as an audience member because the speaker paced back and forth? Anxiety can lead us to do some strange things with our bodies, like pacing, that we do not normally do, so it is important to consider the important role that your body plays during your speech. We call extra movements caused by anxiety nonverbal adaptors . Most of them manifest as distracting movements or gestures. These nonverbal adaptors, like tapping a foot, wringing hands, playing with a paper clip, twirling hair, jingling change in a pocket, scratching, and many more, can definitely detract from a speaker’s message and credibility. Conversely, a confident posture and purposeful gestures and movement can enhance both.

Posture is the position we assume with our bodies, either intentionally or out of habit. Although people, especially young women, used to be trained in posture, often by having them walk around with books stacked on their heads, you should use a posture that is appropriate for the occasion while still positioning yourself in a way that feels natural. In a formal speaking situation, it is important to have an erect posture that communicates professionalism and credibility (Clayton, 2018). However, a military posture of standing at attention may feel and look unnatural in a typical school or business speech. In informal settings, it may be appropriate to lean on a table or lectern, or even sit among your audience members (Clayton, 2018). Head position is also part of posture. In most speaking situations, it is best to keep your head up, facing your audience. A droopy head does not communicate confidence. Consider the occasion important, as an inappropriate posture can hurt your credibility.

Gestures include arm and hand movements. We all go through a process of internalizing our native culture from childhood. An obvious part of this process is becoming fluent in a language. Perhaps less obvious is the fact that we also become fluent in nonverbal communication, gestures in particular. We all use hand gestures while we speak, but we didn’t ever take a class in matching verbal communication with the appropriate gestures; we just internalized these norms over time based on observation and put them into practice. By this point in your life, you have a whole vocabulary of hand movements and gestures that spontaneously come out while you are speaking. Some of these gestures are emphatic and some are descriptive (Koch, 2007).

Emphatic gestures are the most common hand gestures we use, and they function to emphasize our verbal communication and often relate to the emotions we verbally communicate (Toastmasters International, 2011). Pointing with one finger or all the fingers straight out is an emphatic gesture. We can even bounce that gesture up and down to provide more emphasis. Moving the hand in a circular motion in front of our chest with the fingers spread apart is a common emphatic gesture that shows excitement and often accompanies an increased rate of verbal speaking. We make this gesture more emphatic by using both hands. Descriptive gestures function to illustrate or refer to objects rather than emotions (Toastmasters International, 2011). We use descriptive gestures to indicate the number of something by counting with our fingers or the size, shape, or speed of something. Our hands and arms are often the most reliable and easy-to-use visual aids a speaker can have.

While the best beginning strategy is to gesture naturally, you also want to remain a high self-monitor and take note of your typical patterns of gesturing. If you notice that you naturally gravitate toward one particular gesture, make an effort to vary your gestures more. You also want your gestures to be purposeful, not limp or lifeless.

Man on stage with a powerpoint clicker in one hand, standing away from the podium with his legs bent a little, as if almost ready to walk.

Sometimes movement of the whole body, instead of just gesturing with hands, is appropriate in a speech. When students are given the freedom to move around, it often ends up becoming floating or pacing, which are both movements that comfort a speaker by expending nervous energy but only serve to distract the audience (Toastmasters International, 2011). Floating refers to speakers who wander aimlessly around, and pacing refers to speakers who walk back and forth in the same path. To prevent floating or pacing, make sure that your movements are purposeful. Many speakers employ the triangle method of body movement where they start in the middle, take a couple steps forward and to the right, then take a couple steps to the left, then return to the center. Obviously, you do not need to do this multiple times in a five- to ten-minute speech, as doing so, just like floating or pacing, tends to make an audience dizzy.

To make your movements appear more natural, time them to coincide with a key point you want to emphasize or a transition between key points. Minimize other movements from the waist down when you are not purposefully moving for emphasis. Speakers sometimes tap or shuffle their feet, rock, or shift their weight back and forth from one leg to the other. Keeping both feet flat on the floor, and still, will help avoid these distracting movements (Toastmasters International, 2011).

Credibility and Physical Delivery

Audience members primarily take in information through visual and auditory channels. Just as the information you present verbally in your speech can add to or subtract from your credibility, nonverbal communication that accompanies your verbal messages affects your credibility.

Professional Dress and Appearance

No matter what professional field you go into, you will need to consider the importance of personal appearance (Caffrey, 2020). Although it may seem petty or shallow to put so much emphasis on dress and appearance, impressions matter, and people make judgments about our personality, competence, and credibility based on how we look. In some cases, you may work somewhere with a clearly laid out policy for personal dress and appearance. In many cases, the suggestion is to follow guidelines for “business casual.”

Despite the increasing popularity of this notion over the past twenty years, people’s understanding of what business casual means is not consistent (Caffrey, 2020). The formal dress codes of the mid-1900s, which required employees to wear suits and dresses, gave way to the trend of business casual dress, which seeks to allow employees to work comfortably while still appearing professional. While most people still dress more formally for job interviews or high-stakes presentations, the day-to-day dress of working professionals varies.

Visual Aids and Delivery

Visual aids play an important role in conveying supporting material to your audience. They also tie to delivery, since using visual aids during a speech usually requires some physical movements. It is important not to let your use of visual aids detract from your credibility (Beqiri, 2018). Many good speeches are derailed by posters that fall over, videos with no sound, and uncooperative PowerPoint presentations.

Figure 9.1: Systematic desensitization can include giving more public speeches, taking communication courses, or imagining public speaking scenarios. William Moreland. 2019. Unsplash license . https://unsplash.com/photos/GkWP64truqg

Figure 9.2: Vocal warm-up exercises. Andrea Piacquadio. 2020. Pexels license . https://www.pexels.com/photo/man-in-red-polo-shirt-3779453/

Figure 9.3: Primary phases to the practice process. Kindred Grey. 2022. CC BY 4.0 .

Figure 9.4: Three facets of speaking for clarity. Kindred Grey. 2022. CC BY 4.0 .

Figure 9.5: Facial expressions set the tone for a speech, and should be consistent with your message. Afif Kusuma. 2021. Unsplash license . https://unsplash.com/photos/F3dFVKj6q8I

Figure 9.6: To make your movements appear natural, time them to coincide with a key point. Product School. 2019. Unsplash license . https://unsplash.com/photos/S3hhrqLrgYM

Section 9.1

Allen, M., Hunter, J. E., & Donohue, W. A. (1989). Meta-analysis of self-report data on the effectiveness of public speaking anxiety treatment techniques. Communication Education, 38 (1), 54–76. https://doi.org/10.1080/03634528909378740

Bodie, G. D. (2010). A racing heart, rattling knees, and ruminative thoughts: Defining, explaining, and treating public speaking anxiety. Communication Education, 59 (1), 70–105. https://doi.org/10.1080/03634520903443849

Motley, M. T. (2009). COM therapy. In J. A. Daly, J. C. McCroskey, J. Ayres, T. Hopf, and D. M. Ayers Sonandré (Eds.), Avoiding communication: Shyness, reticence, and communication apprehension (pp. 379-400) (3rd ed.). Hampton Press.

Priem, J. S., & Haunani Solomon, D. (2009). Comforting apprehensive communicators: The effects of reappraisal and distraction on cortisol levels among students in a public speaking class. Communication Quarterly, 57 (3), 259-281.

Section 9.2

Barnard, D. (2018, January 20). Average speaking rate and words per minute . https://virtualspeech.com/blog/average-speaking-rate-words-per-minute

Davis, B. (2021, June 1). Why is audience engagement important? https://www.mvorganizing.org/why-is-audience-engagement-important/

Hennessy, C. (2019, March 27). Verbal filler: How to slow the flow . https://www.throughlinegroup.com/2019/03/27/verbal-filler-how-to-slow-the-flow/

LibreTexts. (2021, February 20). Methods of speech delivery . https://socialsci.libretexts.org/Bookshelves/Communication/Public_Speaking/Exploring_Public_Speaking_(Barton_and_Tucker)/11%3A_Delivery/11.02%3A_Methods_of_Speech_Delivery

Moore, K. (2015, January 13). Public speaking tips: Use vocal variety like a pro! https://coachkiomi.com/best-public-speaking-tips-use-vocal-variety/

Packard, D. (2020, July 13). Speaking up: How to increase the volume of your voice . https://packardcommunications.com/speaking-up-how-to-increase-the-volume-of-your-voice/

Rampton, J. (2021, July 27). Learning to speak with clarity . https://www.calendar.com/blog/learning-to-speak-with-clarity/

Scotti, S. (2015, December 1). Vocal delivery: Take command of your voice . https://professionallyspeaking.net/vocal-delivery-take-command-of-your-voice-part-one/

Shtern, A. (2017, April 17). The importance of good pronunciation . https://shaneschools.com/en/the-importance-of-good-pronunciation/

Section 9.3

Barnard, D. (2017, October 24). The importance of eye contact during a presentation . https://virtualspeech.com/blog/importance-of-eye-contact-during-a-presentation

Beqiri, G. (2018, June 21). Using visual aids during a presentation or training session . https://virtualspeech.com/blog/visual-aids-presentation

Caffrey, A. (2020, February 25). The importance of personal appearance . http://www.publicspeakingexpert.co.uk/importanceofpersonalappearance.html

Clayton, D. (2018, October 31). The importance of good posture in public speaking . https://simplyamazingtraining.co.uk/blog/good-posture-public-speaking

Hoffler, A. (2016, June 7). Why facial expressions are important in public speaking . https://www.millswyck.com/2016/06/07/the-importance-of-facial-expression/

Koch, A. (2007). Speaking with a purpose (7th ed.). Pearson, 2007.

Toastmasters International. (2011). Gestures: Your body speaks . https://web.mst.edu/~toast/docs/Gestures.pdf

Fear or anxiety experience by a person due to real or perceived communication with another person or persons. This is a fear or anxiety that involves several types of communication not limited to public speaking.

Type of communication apprehension that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation

A type of cognitive restructuring that encourages people to think of public speaking as conversation rather than a performance

When a speaker has little or no time to prepare a speech

Speaking from a well written or printed document that contains the entirety of a speech

Completely memorizing a speech and delivering it without notes

Memorizing the overall structure and main points of a speech and then speaking from keyword/key-phrase notes

Refers to how fast or slow you speak

Refers to how loud or soft you speak

Refers to how high or low a speaker’s voice is

Changes in your rate, volume, and pitch that make you sound more prepared and credible

Refers to the clarity of sounds and words you pronounce

Whether you say the words correctly

Refers to the flow of your speaking

Unintended pauses in a speech that usually result from forgetting what you were saying, being distracted, or losing your place in speaking

The umms, uhhs, and other linguistic pauses of conversation

The feelings expressed on a person’s face

The act of looking directly into one another’s eyes

Extra movements caused by anxiety (i.e., tapping your foot, wringing your hands, playing with a paperclip, twirling hair, or scratching)

The position in which someone holds their body when standing or sitting

A movement of part of the body, especially a hand or the head, to express an idea or meaning

Communication in the Real World Copyright © by Faculty members in the School of Communication Studies, James Madison University is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License , except where otherwise noted.

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Week 10: Rhetorical Communications

Delivering the speech.

How we deliver a speech is just as important, if not more so, than the basic message we are trying to convey to an audience. But if you have worked hard on preparing the verbal part of your speech, you may feel that delivery is just an “extra” that should not require much time or effort. After all, your speech is carefully planned, researched, and polished. It is committed safely to paper and hard drive. It’s a carefully constructed, logically crafted, ethical message. The words alone should engage your audience’s attention and interest—right?

After all the work of building such a message, you might wish that you could simply read it to the audience. However, this is the case in only a few kinds of circumstances: when the message is highly technical, complex, and extremely important (as in a new medical discovery); when international protocols and etiquette are crucially important and the world is listening; or when the speaker is representing a high-ranking person, such as a president or a king, who is unable to be present. For the purposes of your public speaking class, you will not be encouraged to read your speech. Instead, you will be asked to give an extemporaneous presentation. We will examine what that means.

The nonverbal part of your speech is a presentation of yourself as well as your message. Through the use of eye contact, vocal expression, body posture, gestures, and facial display, you enhance your message and invite your audience to give their serious attention to it, and to you. Your credibility, your sincerity, and your knowledge of your speech become apparent through your nonverbal behaviors.

The interplay between the verbal and nonverbal components of your speech can either bring the message vividly to life or confuse or bore the audience. Therefore, it is best that you neither overdramatize your speech delivery behaviors nor downplay them. This is a balance achieved through rehearsal, trial and error, and experience.

In this chapter, we are going to examine effective strategies for delivering a speech. To help you enhance your delivery, we will begin by exploring the four basic methods of speech delivery. Second, we will discuss how to prepare your delivery for different environments. Third, we will talk about how to effectively use notes to enhance your delivery. Finally, we will examine characteristics of good delivery and give some strategies for practicing effectively for the day when you will deliver your speech.

Public Speaking: Practice and Ethics. Authored by : Anonymous. Provided by : Anonymous. Located at : http://2012books.lardbucket.org/books/public-speaking-practice-and-ethics/ . License : CC BY-NC-SA: Attribution-NonCommercial-ShareAlike

5 Ways of Delivering Speeches

Understanding Delivery Modes

In this chapter . . .

In this chapter, we will explore the three modes of speech delivery: impromptu, manuscript, and extemporaneous. Each offers unique advantages and potential challenges. An effective public speaker needs to be familiar with each style so they can use the most appropriate mode for any speech occasion.

In writing, there’s only one way of delivering the text: the printed word on a page. Public Speaking, however, gives you different ways to present your text. These are called the delivery modes , or simply, ways of delivering speeches. The three modes are impromptu delivery , manuscript delivery , and extemporaneous delivery . Each of these involves a different relationship between a speech text, on the one hand, and the spoken word, on the other. These are described in detail below.

delivering a speech with the help of short notes

Impromptu Delivery

Impromptu speaking is a short form speech given with little to no preparation. While being asked to stand in front of an audience and deliver an impromptu speech can be anxiety-producing, it’s important to remember that impromptu speaking is something most people do without thinking in their daily lives . If you introduce yourself to a group, answer an open-ended question, express an opinion, or tell a story, you’re using impromptu speaking skills. While impromptus can be stressful, the more you do it the easier it becomes.

Preparation for Impromptu Delivery

The difficulty of impromptu speaking is that there is no way to prepare, specifically, for that moment of public speaking. There are, however, some things you can do to stay ready in case you’re called upon to speak unrehearsed.

For one, make sure your speaking instruments (your voice and body) are warmed up, energized, and focused. It could be helpful to employ some of the actor warm-up techniques mentioned earlier as part of an everyday routine. If appropriate to the impromptu speaking situation, you could even ask to briefly step aside and warm yourself up so that you feel relaxed and prepared.

Furthermore, a good rule when brainstorming for an impromptu speech is that your first idea is your best. You can think about impromptu speaking like improvisation: use the “yes, and” rule and trust your instincts. You’ll likely not have time to fully map out the speech, so don’t be too hard on yourself to find the “perfect” thing to say. You should let your opinions and honest thoughts guide your speaking. While it’s easy to look back later and think of approaches you should have used, try to avoid this line of thinking and trust whatever you come up with in the moment.

Finally, as you prepare to speak, remind yourself what your purpose is for your speech. What is it that you hope to achieve by speaking? How do you hope your audience feels by the end? What information is most important to convey? Consider how you’ll end your speech. If you let your purpose guide you, and stay on topic throughout your speech, you’ll often find success.

Delivery of Impromptu Speeches

Here is a step-by-step guide that may be useful if you’re called upon to give an impromptu speech:

Thank the person for inviting you to speak. Don’t make comments about being unprepared, called upon at the last moment, on the spot, or uneasy.
Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
Stay on track. If you can, use a structure, using numbers if possible: “Two main reasons . . .” or “Three parts of our plan. . .” or “Two side effects of this drug. . .” Past, present, and future or East Coast, Midwest, and West Coast are common structures.
Thank the person again for the opportunity to speak.
Stop talking when you are finished (it’s easy to “ramble on” when you don’t have something prepared). If in front of an audience, don’t keep talking as you move back to your seat. Finish clearly and strong.

Impromptu speeches are most successful when they are brief and focus on a single point.

Another helpful framing technique for impromptus is to negate the premise. This is the deliberate reframing of a given prompt in a way that acknowledges the original but transitions into talking about the topic in a different way than expected. Negating the premise can be an effective rhetorical technique if used carefully and can help you focus your response on a topic that you’re interested in talking about.

If you suddenly run out of things to say in the middle of your speech, be open to pivoting . Giving another example or story is the easiest way to do this. What’s important is to not panic or allow yourself to ramble aimlessly. No matter what, remember to keep breathing.

Finally, the greatest key to success for improving impromptu speaking is practice. Practice speaking without rehearsal in low-stakes environments if you can (giving a toast at a family dinner, for example). But remember this: no one is expecting the “perfect” speech if you’re called upon to speak impromptu. It’s okay to mess up. As Steven Tyler of the rock band Aerosmith would say: dare to suck. Take a risk and make a bold choice. What is most important is to stay sure of yourself and your knowledge.

Manuscript Delivery

The opposite of an impromptu speech is the manuscript speech. This involves having the complete text of your speech written out on paper or on notecards. You may be reading the speech from a computer or a teleprompter. In some cases, the speaker memorizes this manuscript.

Manuscript delivery is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains their attention on the printed page except when using visual aids. The advantage of reading from a manuscript is the exact repetition of original words. In some circumstances, this can be extremely important.

Advantages & Disadvantages to Manuscript Delivery

There are many advantages in speaking from a manuscript. Some people find they are less nervous when they have the whole text in front of them. If you get lost or flustered during the speech you can glance down and get back on track. For speakers who struggle with vocalized pauses, it can be easier to know exactly what you want to say so that you’re not searching for the right word. Some people prefer to carefully craft the language of their speech instead of just having a sense of the main point and expounding upon it. Particularly if there are a lot of statistics or quotations, it can be helpful to have the whole passage written out to make sure you not only convey it correctly but frame it in the right context. It’s also easier to rehearse and time a manuscript speech, thus making sure it stays within time limits and isn’t unexpectedly too short or long. For some formal occasions or events that may be emotional for the speaker, such as a funeral, using a manuscript may be the best approach.

There are some disadvantages in delivering a speech from a manuscript. Having a manuscript in front of you often encourages looking down and reading the speech instead of performing it. A lack of eye contact makes the audience feel less engaged. The speech can feel stilted and lacking energy. Some speakers may feel constrained and that they can’t deviate from their script. Furthermore, while some find it easier to find their place with a quick glance down having the full manuscript, others find it difficult to avoid losing their place. If you go off script it can be harder to recover.

Successful Manuscript Delivery

A successful manuscript delivery requires a dynamic performance that includes lots of eye contact, animated vocals, and gestures. This can only be accomplished if you’re very familiar with the manuscript. Delivering a manuscript that you have written but only spoken aloud once before delivery will most often result in stumbling over words and eyes locked to the page. You’ll be reading aloud at your audience, instead of speaking to them. Remember what it’s like in school when a teacher asks a student to stand up and read something aloud? If the student isn’t familiar with the text, it can be a struggle both for the reader and the audience.

The key to avoiding this problem is to practice your written speech as much as you can, at least five or six times. You want to get so familiar with your speech that you can take your eyes off the page and make frequent eye contact with your audience. When you’re very familiar with your speech, your tone of speaking becomes more conversational. The text flows more smoothly and you begin to sound like a speaker, not a reader. You can enjoy the presentation and your audiences will enjoy it as well.

To improve your skills at manuscript delivery, practice reading written content aloud. This allows you to focus exclusively on delivery instead of worrying about writing a speech first. In particular, reading dialogue or passages from theatre plays, film/television scripts, or books provides material that is intended to be expressive and emotive. The goal is to deliver the content in a way that is accessible, interesting, alive, and engaging for the audience.

To Memorize or Not to Memorize

One way to overcome the problem of reading from the page is to memorize your word-for-word speech. When we see TED Talks, for example, they are usually memorized.

Memorized speaking is the delivery of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script. When it comes to speeches, memorization can be useful when the message needs to be exact, and the speaker doesn’t want to be confined by notes.

The advantage to memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. However, there are some real and potential costs. Obviously, memorizing a seven-minute speech takes a great deal of time and effort, and if you’re not used to memorizing, it’s difficult to pull off.

For strategies on how to successfully memorize a speech, refer to the “Memorization” section in the chapter “ From Page to Stage .”

Extemporaneous Delivery

Remember the fairy tale about Goldilocks and the Three Bears? One bed is too soft, the other bed is too hard, and finally one is just right? Extemporaneous delivery combines the best of impromptu and manuscript delivery. Like a manuscript speech, the content is very carefully prepared. However, instead of a word-for-word manuscript, the speaker delivers from a carefully crafted outline. Therefore, it has elements of impromptu delivery to it. We call this type of speaking extemporaneous ( the word comes from the Latin ex tempore, literally “out of time”).

Extemporaneous delivery is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes. By using notes rather than a full manuscript, the extemporaneous speaker can establish and maintain eye contact with the audience and assess how well they understand the speech as it progresses. Without all the words on the page to read, you have little choice but to look up and make eye contact with your audience.

For an extemporaneous speech, the speaker uses a carefully prepared outline. We will discuss how to create an effective outline in the chapters on speechwriting.

Advantages & Disadvantages of Extemporaneous Delivery

Speaking extemporaneously has some major advantages. As mentioned above, without having a text to be beholden to it’s much easier to make eye contact and engage with your audience. Extemporaneous speaking also allows flexibility; you’re working from the solid foundation of an outline, but if you need to delete, add, or rephrase something at the last minute or to adapt to your audience, you can do so. Therefore, the audience is more likely to pay better attention to the message. Furthermore, it promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible since you know the speech well enough that you don’t need to read it. The outline also helps you be aware of main ideas vs. subordinate ones. For many speakers, an extemporaneous approach encourages them to feel more relaxed and to have more fun while speaking. If you’re enjoying presenting your speech the audience will sense that and consequently, they will enjoy it more.

A disadvantage of extemporaneous speaking is that it requires substantial rehearsal to achieve the verbal and nonverbal engagement that is required for a good speech. Adequate preparation can’t be achieved the day before you’re scheduled to speak. Be aware that if you want to present an engaging and credible extemporaneous speech, you’ll need to practice many times. Your practice will need to include both the performative elements as well as having a clear sense of the content you’ll cover. As mentioned previously, an extemporaneous speech can also be harder to have consistent and predictable timing. While delivering the speech it’s more likely you’ll wander off on a tangent, struggle to find the words you want, or forget to mention crucial details. Furthermore, if you get lost it may be harder to get yourself back on track.

Successful Extemporaneous Delivery

Like other delivery modes, a dynamic performance on an extemporaneous delivery is one that includes lots of eye contact, animated vocals, and gestures. At the same time, you want a speech that is structured and focused, not disorganized and wandering.

One strategy to succeed in extemporaneous speaking is to begin by writing out a full manuscript of your speech. This allows you to map out all the information that will be covered in each main point and sub-point. This method also gives you a better sense of your timing and flow than starting from just an outline. Another approach is to write out an outline that is less complete than a manuscript but still detailed. This will be used only for preparation; once you have a clear sense of the content you can reduce it down to a streamlined performance outline which you’ll use when delivering the actual speech.

By the time of presentation, an extemporaneous speech becomes a mixture of memorization and improvisation. You’ll need to be familiar enough with your content and structure that you cover everything, and it flows with logical transitions. Simultaneously, you must be willing to make changes and adapt in the moment. Hence, thorough rehearsal is critical. While this approach takes more time, the benefits are worth the extra effort required.

When you’re asked to prepare a speech for almost any occasion except last-minute speeches, you must choose either a manuscript or extemporaneous approach. As you experiment with assorted styles of public speaking, you’ll find you prefer one style of delivery over the other. Extemporaneous speaking can be challenging, especially for beginners, but it’s the preferred method of most experienced public speakers. However, the speaking occasion may dictate which method will be most effective.

Online Delivery

Impromptu, manuscript, and extemporaneous speaking are delivery modes . They describe the relationship between the speaker and the script according to the level of preparation (minutes or weeks) and type of preparation (manuscript or outline). Until now, we have assumed that the medium for the speech is in-person before an audience. Medium means the means or channel through which something is communicated. The written word is a medium. In art, sculpture is a medium. For in-person public speaking, the medium is the stage. For online public speaking, the medium is the camera.

The Online Medium

Public speakers very often communicate via live presentation. However, we also use the medium of recordings, shared through online technology. We see online or recorded speaking in many situations. A potential employer might ask for a short video self-presentation. Perhaps you’re recording a “How-To” video for YouTube. A professor asks you to create a presentation to post to the course website. Or perhaps an organization has solicited proposals via video. Maybe a friend who lives far away is getting married and those who can’t attend send a video toast. While this textbook can’t address all these situations, below are three important elements to executing recorded speeches.

Creating Your Delivery Document

As with an in-person speech, it’s important to consider all the given circumstances of the speech occasion. Why are you speaking? What is the topic? How much time do you have to prepare? How long is this speech? In online speeches, having a sense of your audience is critical. Not only who are they, but where are they? You may be speaking live to people across the country or around the world. If they are in a different time zone it may influence their ability to listen and respond, particularly if it’s early, late, or mealtime. If you’re recording a speech for a later audience, do you know who that audience will be?

As with in-person speeches, different speech circumstances suggest one of three delivery modes: impromptu, extemporaneous, or manuscript. Whether your medium is live or camera, to prepare you must know which of the three delivery modes you’ll be using. Just because a speech is online does not mean it doesn’t need preparation and a delivery text.

Technical Preparation

To prepare for online speaking, you’ll want to practice using your online tools. To begin, record yourself speaking so you have a sense of the way your voice sounds when mediated. Consider practicing making eye contact with your camera so that you feel comfortable with your desired focal point. In addition, consider how to best set up your speaking space. It may take some experimenting to find the best camera angle and position. Consider lighting when deciding your recording place. Make the lighting as bright as possible and ensure that the light is coming from behind the camera.

You should put some thought into what you’ll be wearing. You’ll want to look appropriate for the occasion. Make sure your outfit looks good on camera and doesn’t clash with your background. In general, keep in mind what your background will look like on-screen. You’ll want a background that isn’t overly distracting to viewers. Furthermore, ensure that there is a place just off-screen where you can have notes and anything else you may need readily at hand. Your recording location should be somewhere quiet and distraction-free.

You should test your camera and microphone to make sure they are working properly, and make sure you have a stable internet connection. But, even when you complete pre-checks of equipment, sometimes technology fails. Therefore, it’s helpful to know how to troubleshoot on the spot. Anticipate potential hiccups and have a plan for how to either fix issues that arise or continue with your presentation.

Vibrant Delivery

The tools for successful public speaking discussed in the rest of this textbook still apply to online speaking, but there are some key differences to consider before entering the virtual space. Online speaking, for example, will not have the same energy of a back-and-forth dialogue between speaker and live audience. If you’re recording without an audience, it might feel like you’re speaking into a void. You must use your power of imagination to keep in mind the audience who will eventually be watching your speech.

It’s important to utilize all your vocal tools, such as projection, enunciation, and vocal variety. Most important is having a high level of energy and enthusiasm reflected in your voice. If your voice communicates your passion for your speech topic, the audience will feel that and be more engaged. Use humor to keep your speech engaging and to raise your own energy level. Some experts recommend standing while giving an online speech because it helps raise your energy level and can better approximate the feeling of presenting in public.

If you’re presenting online to an audience, be sure to start the presentation on time. However, be aware that some participants may sign in late. Likewise, be cognizant about finishing your speech and answering any questions by the scheduled end time. If there are still questions you can direct the audience to reach out to you by your preferred means of communication. You may be able to provide the audience with a recording of the talk in case they want to go back and rewatch something.

Finally, consider ways you can enhance your performance by sharing images on the screen. Be sure you have that technology ready.

Other suggestions from experts include:

Your anxiety does not go away just because you can’t see everyone in your “web audience.” Be aware of the likelihood of anxiety; it might not hit until you’re “on air.”
During the question-and-answer period, some participants will question orally through the webcam set-up, while others will use the chat feature. It takes time to type in the chat. Be prepared for pauses.
Remember the power of transitions. The speaker needs to tie the messages of their slides together.
Verbal pauses can be helpful. Since one of the things that put audiences to sleep is the continual, non-stop flow of words, a pause can get attention.

As you begin delivering more public speeches you will likely find a preference for one or more of these delivery modes. If you are given a choice, it’s often best to lean into your strengths and to utilize the method you feel most comfortable with. However, the speech occasion may dictate your presentation style. Therefore, it’s important to practice and become comfortable with each mode. In an increasingly technological world online speaking in particular is likely going to be a required method of communication.

Media Attributions

Delivery Modes and Delivery Document © Mechele Leon is licensed under a CC BY-NC-SA (Attribution NonCommercial ShareAlike) license

Chapter 14 Delivering the Speech

14.1 Four Methods of Delivery

Learning objectives.

Differentiate among the four methods of speech delivery.
Understand when to use each of the four methods of speech delivery.

The easiest approach to speech delivery is not always the best. Substantial work goes into the careful preparation of an interesting and ethical message, so it is understandable that students may have the impulse to avoid “messing it up” by simply reading it word for word. But students who do this miss out on one of the major reasons for studying public speaking: to learn ways to “connect” with one’s audience and to increase one’s confidence in doing so. You already know how to read, and you already know how to talk. But public speaking is neither reading nor talking.

Speaking in public has more formality than talking. During a speech, you should present yourself professionally. This doesn’t mean you must wear a suit or “dress up” (unless your instructor asks you to), but it does mean making yourself presentable by being well groomed and wearing clean, appropriate clothes. It also means being prepared to use language correctly and appropriately for the audience and the topic, to make eye contact with your audience, and to look like you know your topic very well.

While speaking has more formality than talking, it has less formality than reading. Speaking allows for meaningful pauses, eye contact, small changes in word order, and vocal emphasis. Reading is a more or less exact replication of words on paper without the use of any nonverbal interpretation. Speaking, as you will realize if you think about excellent speakers you have seen and heard, provides a more animated message.

The next sections introduce four methods of delivery that can help you balance between too much and too little formality when giving a public speech.

Impromptu Speaking

Impromptu speaking The presentation of a short message without advance preparation. is the presentation of a short message without advance preparation. Impromptu speeches often occur when someone is asked to “say a few words” or give a toast on a special occasion. You have probably done impromptu speaking many times in informal, conversational settings. Self-introductions in group settings are examples of impromptu speaking: “Hi, my name is Steve, and I’m a volunteer with the Homes for the Brave program.” Another example of impromptu speaking occurs when you answer a question such as, “What did you think of the documentary?”

Here is a step-by-step guide that may be useful if you are called upon to give an impromptu speech in public.

Take a moment to collect your thoughts and plan the main point you want to make.
Thank the person for inviting you to speak.
Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
Thank the person again for the opportunity to speak.
Stop talking.

As you can see, impromptu speeches are generally most successful when they are brief and focus on a single point.

Extemporaneous Speaking

Extemporaneous speaking The presentation of a carefully planned and rehearsed speech using brief notes, spoken in a conversational manner. is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes. By using notes rather than a full manuscript, the extemporaneous speaker can establish and maintain eye contact with the audience and assess how well they are understanding the speech as it progresses. The opportunity to assess is also an opportunity to restate more clearly any idea or concept that the audience seems to have trouble grasping.

For instance, suppose you are speaking about workplace safety and you use the term “sleep deprivation.” If you notice your audience’s eyes glazing over, this might not be a result of their own sleep deprivation, but rather an indication of their uncertainty about what you mean. If this happens, you can add a short explanation; for example, “sleep deprivation is sleep loss serious enough to threaten one’s cognition, hand-to-eye coordination, judgment, and emotional health.” You might also (or instead) provide a concrete example to illustrate the idea. Then you can resume your message, having clarified an important concept.

Speaking extemporaneously has some advantages. It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible. In addition, your audience is likely to pay better attention to the message because it is engaging both verbally and nonverbally. The disadvantage of extemporaneous speaking is that it requires a great deal of preparation for both the verbal and the nonverbal components of the speech. Adequate preparation cannot be achieved the day before you’re scheduled to speak.

Because extemporaneous speaking is the style used in the great majority of public speaking situations, most of the information in this chapter is targeted to this kind of speaking.

Speaking from a Manuscript

Manuscript speaking The word-for-word iteration of a written message. is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains his or her attention on the printed page except when using visual aids.

The advantage to reading from a manuscript is the exact repetition of original words. As we mentioned at the beginning of this chapter, in some circumstances this can be extremely important. For example, reading a statement about your organization’s legal responsibilities to customers may require that the original words be exact. In reading one word at a time, in order, the only errors would typically be mispronunciation of a word or stumbling over complex sentence structure.

However, there are costs involved in manuscript speaking. First, it’s typically an uninteresting way to present. Unless the speaker has rehearsed the reading as a complete performance animated with vocal expression and gestures (as poets do in a poetry slam and actors do in a reader’s theater), the presentation tends to be dull. Keeping one’s eyes glued to the script precludes eye contact with the audience. For this kind of “straight” manuscript speech to hold audience attention, the audience must be already interested in the message before the delivery begins.

It is worth noting that professional speakers, actors, news reporters, and politicians often read from an autocue device, such as a TelePrompTer, especially when appearing on television, where eye contact with the camera is crucial. With practice, a speaker can achieve a conversational tone and give the impression of speaking extemporaneously while using an autocue device. However, success in this medium depends on two factors: (1) the speaker is already an accomplished public speaker who has learned to use a conversational tone while delivering a prepared script, and (2) the speech is written in a style that sounds conversational.

Speaking from Memory

Memorized speaking The rote recitation of a memorized written message. is the rote recitation of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script in a stage play, television program, or movie scene. When it comes to speeches, memorization can be useful when the message needs to be exact and the speaker doesn’t want to be confined by notes.

The advantage to memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. Being free of notes means that you can move freely around the stage and use your hands to make gestures. If your speech uses visual aids, this freedom is even more of an advantage. However, there are some real and potential costs. First, unless you also plan and memorize every vocal cue The subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace. (the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace), gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer. You might end up speaking in a monotone or a sing-song repetitive delivery pattern. You might also present your speech in a rapid “machine-gun” style that fails to emphasize the most important points. Second, if you lose your place and start trying to ad lib, the contrast in your style of delivery will alert your audience that something is wrong. More frighteningly, if you go completely blank during the presentation, it will be extremely difficult to find your place and keep going.

Key Takeaways

There are four main kinds of speech delivery: impromptu, extemporaneous, manuscript, and memorized.
Impromptu speaking involves delivering a message on the spur of the moment, as when someone is asked to “say a few words.”
Extemporaneous speaking consists of delivering a speech in a conversational fashion using notes. This is the style most speeches call for.
Manuscript speaking consists of reading a fully scripted speech. It is useful when a message needs to be delivered in precise words.
Memorized speaking consists of reciting a scripted speech from memory. Memorization allows the speaker to be free of notes.
Find a short newspaper story. Read it out loud to a classroom partner. Then, using only one notecard, tell the classroom partner in your own words what the story said. Listen to your partner’s observations about the differences in your delivery.
In a group of four or five students, ask each student to give a one-minute impromptu speech answering the question, “What is the most important personal quality for academic success?”
Watch the evening news. Observe the differences between news anchors using a TelePrompTer and interviewees who are using no notes of any kind. What differences do you observe?

14.2 Speaking Contexts That Affect Delivery

Understand how the physical setting of a speech is an element that calls for preparation.
Examine some tips and strategies for common speaking situations.

The Reverend Dr. Martin Luther King Jr. gave his famous “I Have a Dream” speech on the steps of the Lincoln Memorial at a gigantic civil rights rally on an August afternoon in 1963. His lectern was bristling with microphones placed there for news coverage and for recording the historic event. His audience, estimated to number a quarter of a million people, extended as far as the eye could see. He was the last speaker of the day, delivering his speech after more than a dozen civil rights leaders and world-famous performers such as Joan Baez, Mahalia Jackson, and Charlton Heston had occupied the stage. Ross, S. (2007). Civil rights march on Washington. Infoplease . Retrieved from http://www.infoplease.com/spot/marchonwashington.html King gave us his speech in the assertive ringing tones of inspired vision. Nothing less would have worked that day.

Most of us will never speak to so many people at once. Even an appearance on television will probably command a much smaller audience than the crowd that heard King’s speech. Even though you don’t expect an audience of such size or a setting of such symbolic importance, you should still be prepared to adapt to the setting in which you will speak.

Our audiences, circumstances, and physical contexts for public speaking will vary. At some point in your life you may run for public office or rise to a leadership role in a business or volunteer organization. Or you may be responsible for informing coworkers about a new policy, regulation, or opportunity. You may be asked to deliver remarks in the context of a worship service, wedding, or funeral. You may be asked to introduce a keynote speaker or simply to make an important announcement in some context. Sometimes you will speak in a familiar environment, while at other times you may be faced with an unfamiliar location and very little time to get used to speaking with a microphone. These are contexts and situations we address in the following subsections.

Using Lecterns

A lectern A small raised surface, usually with a slanted top, where a speaker can place his or her notes during a speech. is a small raised surface, usually with a slanted top, where a speaker can place notes during a speech. While a lectern adds a measure of formality to the speaking situation, it allows speakers the freedom to do two things: to come out from behind the lectern to establish more immediate contact with the audience and to use both hands for gestures.

However, for new speakers who feel anxious, it is all too tempting to grip the edges of the lectern with both hands for security. You might even wish you could hide behind it. Be aware of these temptations so you can manage them effectively and present yourself to your audience in a manner they will perceive as confident. One way to achieve this is by limiting your use of the lectern to simply a place to rest your notes. Try stepping to the side or front of the lectern when speaking with free hands, only occasionally standing at the lectern to consult your notes. This will enhance your eye contact as well as free up your hands for gesturing.

Speaking in a Small or Large Physical Space

If you are accustomed to being in a classroom of a certain size, you will need to make adjustments when speaking in a smaller or larger space than what you are used to.

A large auditorium can be intimidating, especially for speakers who feel shy and “exposed” when facing an audience. However, the maxim that “proper preparation prevents poor performance” is just as true here as anywhere. If you have prepared and practiced well, you can approach a large-venue speaking engagement with confidence. In terms of practical adjustments, be aware that your voice is likely to echo, so you will want to speak more slowly than usual and make use of pauses to mark the ends of phrases and sentences. Similarly, your facial expressions and gestures should be larger so that they are visible from farther away. If you are using visual aids, they need to be large enough to be visible from the back of the auditorium.

Limited space is not as disconcerting for most speakers as enormous space, but it has the advantage of minimizing the tendency to pace back and forth while you speak. We have all seen dramatic soliloquies in the movies and plays where an actor makes use of the space on the stage, but this is generally not a good strategy for a speech. A small space also calls for more careful management of notecards and visual aids, as your audience will be able to see up close what you are doing with your hands. Do your best to minimize fumbling, including setting up in advance or arriving early to decide how to organize your materials in the physical space. We will discuss visual aids further in Chapter 15 "Presentation Aids: Design and Usage" .

Speaking Outdoors

Outdoor settings can be charming, but they are prone to distractions. If you’re giving a speech in a setting that is picturesquely beautiful, it may be difficult to maintain the audience’s attention. If you know this ahead of time, you might plan your speech to focus more on mood than information and perhaps to make reference to the lovely view.

More typically, outdoor speech venues can pose challenges with weather, sun glare, and uninvited guests, such as ants and pigeons. If the venue is located near a busy highway, it might be difficult to make yourself heard over the ambient noise. You might lack the usual accommodations, such as a lectern or table. Whatever the situation, you will need to use your best efforts to project your voice clearly without sounding like you’re yelling.

Using a Microphone

Most people today are familiar with microphones that are built into video recorders and other electronic devices, but they may be new at using a microphone to deliver a speech. One overall principle to remember is that a microphone only amplifies, it does not clarify. If you are not enunciating clearly, the microphone will merely enable your audience to hear amplified mumbling.

Microphones come in a wide range of styles and sizes. Generally, the easiest microphone to use is the clip-on style worn on the front of your shirt. If you look closely at many television personalities and news anchors, you will notice these tiny microphones clipped to their clothing. They require very little adaptation. You simply have to avoid looking down—at your notes, for instance—because your voice will be amplified when you do so.

Lectern and handheld microphones require more adaptation. If they’re too close to your mouth, they can screech. If they’re too far away, they might not pick up your voice. Some microphones are directional, meaning that they are only effective when you speak directly into them. If there is any opportunity to do so, ask for tips about how to use a particular microphone and practice with it for a few minutes while you have someone listen from a middle row in the audience and signal whether you can be heard well. The best plan, of course, would be to have access to the microphone for practice ahead of the speaking date.

Often a microphone is provided when it isn’t necessary. If the room is small or the audience is close to you, do not feel obligated to use the microphone. Sometimes an amplified voice can feel less natural and less compelling than a direct voice. However, if you forgo the microphone, make sure to speak loudly enough for all audience members to hear you—not just those in front.

Audience Size

A small audience is an opportunity for a more intimate, minimally formal tone. If your audience has only eight to twelve people, you can generate greater audience contact. Make use of all the preparation you have done. You do not have to revamp your speech just because the audience is small. When the presentation is over, there will most likely be opportunities to answer questions and have individual contact with your listeners.

Your classroom audience may be as many as twenty to thirty students. The format for an audience of this size is still formal but conversational. Depending on how your instructor structures the class, you may or may not be asked to leave time after your speech for questions and answers.

Some audiences are much larger. If you have an audience that fills an auditorium, or if you have an auditorium with only a few people in it, you still have a clearly formal task, and you should be guided as much as possible by your preparation.

Not every speaking setting happens in a classroom. As such, different environments call for speakers to think through their basic speaking strategies.
Speakers need to be prepared to deal with five common challenges in speaking contexts: using a lectern, large or small space, speaking in the outdoors, using a microphone, and audience size.
Get permission from your instructor and announce a campus event to the class. Make sure your details are complete and accurate. How does your physical space affect the way you present the information?
Watch a speech that takes place indoors or outside. How do you think this speech would be different if the speech occurred in the other location? What changes would you recommend for the speaker?
If you were suddenly asked to give your next classroom speech in front of two hundred of your peers, how would adjust your speech? Why?

14.3 Using Notes Effectively

Know how to use notecards to free you from your manuscript.
Know how to use notecards to stay organized while you make audience contact.
Understand how to develop effective notecards for a speech.

It’s a great deal of work to prepare a good speech, and you want to present it effectively so that your audience will benefit as much as possible. We’ve already said that extemporaneous speaking provides the best opportunity for speaker-audience contact and that speaking extemporaneously means you do not have your full manuscript or outline with you. Instead, you will use notecards. The cards should have notes, not the full text of your speech. This can also be done with an autocue device—the TelePrompTer does not have to provide a full word-for-word script.

We have developed a system for creating highly effective notecards. Our system has been used effectively both in public speaking courses and in freshman composition courses. Surprisingly, the system consists of only five cards. For many people, this does not sound like nearly enough cards. We would make the case that you can do a good job with five cards, and we have seen many students do just that.

The Purpose of Speaker Notes

Using notes adds to your credibility as a speaker. If you depend on a full manuscript to get through your delivery, your listeners might believe you don’t know the content of your speech. Second, the temptation to read the entire speech directly from a manuscript, even if you’re only carrying it as a safety net, is nearly overwhelming. Third, well-prepared cards are more gracefully handled than sheets of paper, and they don’t rattle if your hands tremble from nervousness. Finally, cards look better than sheets of paper. Five carefully prepared cards, together with practice, will help you more than you might think.

Key Tips for Using Notes

Plan on using just five cards, written on one side only. Get 4 × 6 cards. Use one card for the introduction, one card for each of your three main points, and one card for the conclusion.

Include Only Key Words

Your cards should include key words and phrases, not full sentences. The words and phrases should be arranged in order so that you can stay organized and avoid forgetting important points.

One exception to the key word guideline would be an extended or highly technical quotation from an authoritative source. If it is critically important to present an exact quotation, you may add one additional card that will contain the quotation together with its citation. If you plan to use such a quotation, make sure it has central importance in your speech.

Hold Your Notes Naturally

Notes are a normal part of giving a presentation. You do not need to conceal them from the audience; in fact, trying to hide and use your notes at the same time tends to be very awkward and distracting. Some instructors recommend that you avoid gesturing with your notes on the grounds that nervous shaking is more noticeable if you are holding your notes in your hand. If this is the case for you, practice gesturing with your free hand, or put your cards down if you need to use both hands. Other instructors recommend treating notecards as a natural extension of your hand, as they believe it is distracting to put your notes down and pick them up again. Whichever “rule” you follow, remember that the goal is for your use of notecards to contribute to your overall appearance of confidence and credibility.

Prepare Notecards to Trigger Recall

The “trick” to selecting the words to write on your cards is to identify the keywords that will trigger a recall sequence. For instance, if the word “Fukushima” brings to mind the nuclear power plant meltdown that followed the earthquake and tsunami that hit Japan in 2011, then that one word on your notecard should propel you through a sizable sequence of points and details. Once you have delivered that material, perhaps you’ll glance at your card again to remind yourself of the key word or phrase that comes next.

You must discover what works for you and then select those words that tend to jog your recall. Having identified what works, make a preliminary set of five cards, written on one side only. Number the cards, and practice with them. Revise and refine them the way you would an outline. If you must, rewrite an entire card to make it work better, and test it the next time you practice.

Always practice with your notecards—and with any visual aids you plan to use. Practicing is also the best way to find out what kinds of things might go wrong with your notes in the presented speech and what steps you should take to make things go smoothly.

Write in Large Letters

You should be able to read something on your card by glancing, not peering at it. A few key words and phrases, written in large, bold print with plenty of white space between them, will help you. If the lighting in your speech location is likely to have glare, be sure to write your notes in ink, as pencil can be hard to read in poor lighting.

Using Notecards Effectively

If you use as much care in developing your five notecards as you do your speech, they should serve you well. If you lose your place or go blank during the speech, you will only need a few seconds to find where you were and get going again. For instance, if you know that you presented the introduction and the first main point, which centers on the Emancipation Proclamation, you can readily go to your second card and remind yourself that your next main point is about the Thirteenth Amendment to the US Constitution.

In addition, the use of your notecards allows you to depart from the exact prepared wordings in your manuscript. In your recovery from losing your place, you can transpose a word or phrase to make your recovery graceful. It allows you to avoid feeling pressured to say every single word in your manuscript.

Under no circumstances should you ever attempt to put your entire speech on cards in little tiny writing. You will end up reading words to your audience instead of telling them your meaning, and the visual aspect of your speech will be spoiled by your need to squint to read your cards.

Good notecards keep you from reading to your audience.
Good notecards are carefully based on key words and phrases to promote recall.
Good notecards should enhance your relationship with listeners.
Using the introduction to your speech, create a 4 × 6 notecard that includes the grabber, the thesis statement, and the preview. Test it by standing as you would during a speech and using it to guide you.
Answer these questions: Is it absolutely crucial to utter every word on your outline? Are there some words or phrases that are crucially important? How can you use your notecards to focus on the most important ideas?
Select key terms from your speech that you believe will trigger your recall of the sequence of main ideas in your speech. Use them as the basis of your next four notecards. Test the cards by practicing with them to see whether your selected terms are the ones you should use.

14.4 Practicing for Successful Speech Delivery

Explain why having a strong conversational quality is important for effective public speaking.
Explain the importance of eye contact in public speaking.
Define vocalics and differentiate among the different factors of vocalics.
Explain effective physical manipulation during a speech.
Understand how to practice effectively for good speech delivery.

What Is Good Delivery?

Good delivery…conveys the speaker’s ideas clearly, interestingly, and without distracting the audience. Most audiences prefer delivery that combines a certain degree of formality with the best attributes of good conversation—directness, spontaneity, animation, vocal and facial expressiveness, and a lively sense of communication. Lucas, S. E. (2009). The art of public speaking (9th ed.). Boston, MA: McGraw-Hill, p. 244.

Many writers on the nonverbal aspects of delivery have cited the findings of psychologist Albert Mehrabian, asserting that the bulk of an audience’s understanding of your message is based on nonverbal communication. Specifically, Mehrabian is often credited with finding that when audiences decoded a speaker’s meaning, the speaker’s face conveyed 55 percent of the information, the vocalics conveyed 38 percent, and the words conveyed just 7 percent. Mehrabian, A. (1972). Nonverbal communication . Chicago, IL: Aldine-Atherton. Although numerous scholars, including Mehrabian himself, have stated that his findings are often misinterpreted, Mitchell, O. (n.d.). Mehrabian and nonverbal communication [Web log post]. Retrieved from http://www.speakingaboutpresenting.com/presentation-myths/mehrabian-nonverbal-communication-research scholars and speech instructors do agree that nonverbal communication and speech delivery are extremely important to effective public speaking.

Conversational Style

Conversational style A speaker’s ability to sound expressive and be perceived by the audience as natural. is a speaker’s ability to sound expressive and to be perceived by the audience as natural. It’s a style that approaches the way you normally express yourself in a much smaller group than your classroom audience. This means that you want to avoid having your presentation come across as didactic or overly exaggerated. You might not feel natural while you’re using a conversational style, but for the sake of audience preference and receptiveness, you should do your best to appear natural. It might be helpful to remember that the two most important elements of the speech are the message and the audience. You are the conduit with the important role of putting the two together in an effective way. Your audience should be thinking about the message, not the delivery.

Stephen E. Lucas defines conversational quality A speaker’s ability to prepare a speech and rehearse a speech but still sound spontaneous when delivering the speech. as the idea that “no matter how many times a speech has been rehearsed, it still sounds spontaneous” [emphasis in original]. Lucas, S. E. (2009). The art of public speaking (9th ed.). Boston, MA: McGraw-Hill, p. 247. No one wants to hear a speech that is so well rehearsed that it sounds fake or robotic. One of the hardest parts of public speaking is rehearsing to the point where it can appear to your audience that the thoughts are magically coming to you while you’re speaking, but in reality you’ve spent a great deal of time thinking through each idea. When you can sound conversational, people pay attention.

Eye Contact

Eye contact A speaker’s ability to have visual contact with everyone in his or her audience. is a speaker’s ability to have visual contact with everyone in the audience. Your audience should feel that you’re speaking to them, not simply uttering main and supporting points. If you are new to public speaking, you may find it intimidating to look audience members in the eye, but if you think about speakers you have seen who did not maintain eye contact, you’ll realize why this aspect of speech delivery is important. Without eye contact, the audience begins to feel invisible and unimportant, as if the speaker is just speaking to hear her or his own voice. Eye contact lets your audience feel that your attention is on them, not solely on the cards in front of you.

Sustained eye contact with your audience is one of the most important tools toward effective delivery. O’Hair, Stewart, and Rubenstein note that eye contact is mandatory for speakers to establish a good relationship with an audience. O’Hair, D., Stewart, R., & Rubenstein, H. (2001). A speaker’s guidebook: Text and reference. Boston, MA: Bedford/St. Martin’s. Whether a speaker is speaking before a group of five or five hundred, the appearance of eye contact is an important way to bring an audience into your speech.

Effective Use of Vocalics

Vocalics Subfield of nonverbal communication that examines how we use our voices to communicate orally; also known as paralanguage. , also known as paralanguage, is the subfield of nonverbal communication that examines how we use our voices to communicate orally. This means that you speak loudly enough for all audience members (even those in the back of the room) to hear you clearly, and that you enunciate clearly enough to be understood by all audience members (even those who may have a hearing impairment or who may be English-language learners). If you tend to be soft-spoken, you will need to practice using a louder volume level that may feel unnatural to you at first. For all speakers, good vocalic technique is best achieved by facing the audience with your chin up and your eyes away from your notecards and by setting your voice at a moderate speed. Effective use of vocalics also means that you make use of appropriate pitch, pauses, vocal variety, and correct pronunciation.

If you are one of the many people with a stutter or other speech challenge, you undoubtedly already know that there are numerous techniques for reducing stuttering and improving speech fluency and that there is no one agreed-upon “cure.” The Academy Award–winning movie The King’s Speech did much to increase public awareness of what a person with a stutter goes through when it comes to public speaking. It also prompted some well-known individuals who stutter, such as television news reporter John Stossel, to go public about their stuttering. Stossel, J. (2011, March 2). An Academy Award–winning movie, stuttering and me [Web log post]. Retrieved from http://www.humanevents.com/article.php?id=42081 If you have decided to study public speaking in spite of a speech challenge, we commend you for your efforts and encourage you to work with your speech instructor to make whatever adaptations work best for you.

Volume The loudness or softness of a speaker’s voice. refers to the loudness or softness of a speaker’s voice. As mentioned, public speakers need to speak loudly enough to be heard by everyone in the audience. In addition, volume is often needed to overcome ambient noise, such as the hum of an air conditioner or the dull roar of traffic passing by. In addition, you can use volume strategically to emphasize the most important points in your speech. Select these points carefully; if you emphasize everything, nothing will seem important. You also want to be sure to adjust your volume to the physical setting of the presentation. If you are in a large auditorium and your audience is several yards away, you will need to speak louder. If you are in a smaller space, with the audience a few feet away, you want to avoid overwhelming your audience with shouting or speaking too loudly.

Rate The fastness or slowness of a person’s speech delivery. is the speed at which a person speaks. To keep your speech delivery interesting, your rate should vary. If you are speaking extemporaneously, your rate will naturally fluctuate. If you’re reading, your delivery is less likely to vary. Because rate is an important tool in enhancing the meanings in your speech, you do not want to give a monotone drone or a rapid “machine-gun” style delivery. Your rate should be appropriate for your topic and your points. A rapid, lively rate can communicate such meanings as enthusiasm, urgency, or humor. A slower, moderated rate can convey respect, seriousness, or careful reasoning. By varying rapid and slower rates within a single speech, you can emphasize your main points and keep your audience interested.

Pitch The highness or lowness of a speaker’s voice. refers to the highness or lowness of a speaker’s voice. Some speakers have deep voices and others have high voices. As with one’s singing voice range, the pitch of one’s speaking voice is determined to a large extent by physiology (specifically, the length of one’s vocal folds, or cords, and the size of one’s vocal tract). We all have a normal speaking pitch where our voice is naturally settled, the pitch where we are most comfortable speaking, and most teachers advise speaking at the pitch that feels natural to you.

While our voices may be generally comfortable at a specific pitch level, we all have the ability to modulate, or move, our pitch up or down. In fact, we do this all the time. When we change the pitch of our voices, we are using inflections Changes in the pitch of a speaker’s voice. . Just as you can use volume strategically, you can also use pitch inflections to make your delivery more interesting and emphatic. If you ordinarily speak with a soprano voice, you may want to drop your voice to a slightly lower range to call attention to a particular point. How we use inflections can even change the entire meaning of what we are saying. For example, try saying the sentence “I love public speaking” with a higher pitch on one of the words—first raise the pitch on “I,” then say it again with the pitch raised on “love,” and so on. “ I love public speaking” conveys a different meaning from “I love public speaking,” doesn’t it?

There are some speakers who don’t change their pitch at all while speaking, which is called monotone The vocal quality of staying at a constant pitch level without inflections. . While very few people are completely monotone, some speakers slip into monotone patterns because of nerves. One way to ascertain whether you sound monotone is to record your voice and see how you sound. If you notice that your voice doesn’t fluctuate very much, you will need to be intentional in altering your pitch to ensure that the emphasis of your speech isn’t completely lost on your audience.

The effective use of pitch is one of the keys to an interesting delivery that will hold your audience’s attention.

Pauses Brief breaks in a speaker’s deliver designed to show emphasis. are brief breaks in a speaker’s delivery that can show emphasis and enhance the clarity of a message. In terms of timing, the effective use of pauses is one of the most important skills to develop. Some speakers become uncomfortable very quickly with the “dead air” that the pause causes. And if the speaker is uncomfortable, the discomfort can transmit itself to the audience. That doesn’t mean you should avoid using pauses; your ability to use them confidently will increase with practice. Some of the best comedians use the well-timed pause to powerful and hilarious effect. Although your speech will not be a comedy routine, pauses are still useful for emphasis, especially when combined with a lowered pitch and rate to emphasize the important point you do not want your audience to miss.

Vocal Variety

Vocal variety Changes in volume, pitch, rate, and pauses. has to do with changes in the vocalics we have just discussed: volume, pitch, rate, and pauses. No one wants to hear the same volume, pitch, rate, or use of pauses over and over again in a speech. Your audience should never be able to detect that you’re about to slow down or your voice is going to get deeper because you’re making an important point. When you think about how you sound in a normal conversation, your use of volume, pitch, rate, and pauses are all done spontaneously. If you try to overrehearse your vocalics, your speech will end up sounding artificial. Vocal variety should flow naturally from your wish to speak with expression. In that way, it will animate your speech and invite your listeners to understand your topic the way you do.

Pronunciation

The last major category related to vocalics is pronunciation The conventional patterns of speech used to form a word. , or the conventional patterns of speech used to form a word. Word pronunciation is important for two reasons: first, mispronouncing a word your audience is familiar with will harm your credibility as a speaker; and second, mispronouncing a word they are unfamiliar with can confuse and even misinform them. If there is any possibility at all that you don’t know the correct pronunciation of a word, find out. Many online dictionaries, such as the Wiktionary ( http://wiktionary.org ), provide free sound files illustrating the pronunciation of words.

One important aspect of pronunciation is articulation The ability to clearly pronounce each of a succession syllables used to make up a word. , or the ability to clearly pronounce each of a succession of syllables used to make up a word. Some people have difficulty articulating because of physiological problems that can be treated by trained speech therapists, but other people have articulation problems because they come from a cultural milieu where a dialect other than standard American English is the norm. Speech therapists, who generally guide their clients toward standard American English, use the acronym SODA when helping people learn how to more effectively articulate: substitutions Common articulation problem in which a speaker replaces one consonant or vowel with another consonant. , omissions Common articulation problem in which a speaker drops a consonant or vowel within a word. , distortions Common articulation problem in which a speaker articulates a word in a different or unusual manner usually caused by nasal sounds or slurring of words. , and additions Common articulation problem in which a speaker adds consonants or vowels to words. .

Substitutions occur when a speaker replaces one consonant or vowel with another consonant ( water becomes wudda ; ask becomes ax ; mouth becomes mouf ).
Omissions occur when a speaker drops a consonant or vowel within a word ( Internet becomes Innet ; mesmerized becomes memerized ; probably becomes prolly ).
Distortions occur when a speaker articulates a word with nasal or slurring sounds ( pencil sounds like mencil ; precipitation sounds like persination ; second sounds like slecond ).
Additions occur when a speaker adds consonants or vowels to words that are not there ( anyway becomes anyways ; athletic becomes athaletic ; black becomes buhlack ; interpret becomes interpretate ).

Another aspect of pronunciation in public speaking is avoiding the use of verbal surrogates “Filler” words used as placeholders for actual words (like, er , um , uh , etc.). or “filler” words used as placeholders for actual words (like er , um , uh , etc.). You might be able to get away with saying “um” as many as two or three times in your speech before it becomes distracting, but the same cannot be said of “like.” We know of a student who trained herself to avoid saying “like.” As soon as the first speech was assigned, she began wearing a rubber band on her left wrist. Each time she caught herself saying “like,” she snapped herself with the rubber band. It hurt. Very quickly, she found that she could stop inflicting the snap on herself, and she had successfully confronted an unprofessional verbal habit.

Effective Physical Manipulation

In addition to using our voices effectively, a key to effective public speaking is physical manipulation The use of the body to emphasize meanings or convey meanings during a speech. , or the use of the body to emphasize meanings or convey meanings during a speech. While we will not attempt to give an entire discourse on nonverbal communication, we will discuss a few basic aspects of physical manipulation: posture, body movement, facial expressions, and dress. These aspects add up to the overall physical dimension of your speech, which we call self-presentation.

Body Movement

Facial Expressions

Self-Presentation

Practice Effectively

Seek Input from Others

Use Audio and/or Video to Record Yourself

It is most likely that in viewing your recording, you will benefit from discovering your strengths and finding weak areas you can strengthen.

Good Delivery Is a Habit

Conversational style is a speaker’s ability to sound expressive while being perceived by the audience as natural. Conversational quality is a speaker’s ability to prepare a speech and rehearse a speech but still sound spontaneous when delivering it.
Eye contact helps capture and maintain an audience’s interest while contributing to the speaker’s credibility.
Vocalics are the nonverbal components of the verbal message. There are six important vocalic components for a speaker to be aware of: volume (loudness or softness), pitch (highness or lowness), rate (fastness or slowness), pauses (use of breaks to add emphasis), vocal variety (use of a range of vocalic strategies), and pronunciation (using conventional patterns of speech formation).
Physical manipulation is the use of one’s body to add meaning and emphasis to a speech. As such, excessive or nonexistent physical manipulation can detract from a speaker’s speech.
Good delivery is a habit that is built through effective practice.
Find a speech online and examine the speaker’s overall presentation. How good was the speaker’s delivery? Make a list of the aspects of delivery in this chapter and evaluate the speaker according to the list. In what areas might the speaker improve?
Record a practice session of your speech. Write a self-critique, answering the following questions: What surprised you the most? What is an area of strength upon which you can build? What is one area for improvement?

14.5 Chapter Exercises

Speaking ethically.

Sam wanted to present a speech on medical errors. He has procrastinated. Two days before the speech, he realized that no matter how hard he worked, his speech would be weak, and he could not do it justice. Instead of choosing a less technical topic or narrowing to one specific kind of medical mistake, he decided to push through it. He could make up for the scant and superficial content by wearing hospital scrubs, borrowed from his brother-in-law, and by sliding his glasses down his nose to make it easier to see his notecards and to match the stereotype of a health care provider.

Did Sam treat the audience with respect?
Name several things Sam should have done differently.
What would you do if you were Sam’s instructor?

End-of-Chapter Assessment

According to Albert Mehrabian, which is the correct breakdown for how humans interpret a speaker’s message?

55 percent face, 38 percent vocalics, and 7 percent words
93 percent face, 7 percent vocalics, and 0 percent words
40 percent face, 40 percent vocalics, and 20 percent words
7 percent face, 55 percent vocalics, and 38 percent words
38 percent face, 7 percent vocalics, and 55 percent words

Darlene is preparing a speech for her public speaking class. She goes to the library and does her research. She then prepares a basic outline and creates five notecards with basic ideas to use during her speech. What type of delivery is Darlene using?

extemporaneous
elocutionist

Which form of vocalics is concerned with the highness or lowness of someone’s speech?

pronunciation

In his speech on landscape architecture, Jimmy uses the word “yaad” instead of the word “yard.” What type of articulation problem does Jimmy exhibit?

substitution

Which of the following is a recommendation for creating and using notes during a speech?

Include only key words to trigger your memory.
Read from your notes as much as possible.
Never show your notes to your audience.
Write in small letters on your notes so that your audience can’t see them.
Do not rehearse with your notes or your delivery will become “stale.”

Effective speech delivery can be summed up in which term?

physical manipulation
self-presentation
conversational quality
paralanguage

Games, topic printables & more
The 4 main speech types
Example speeches
Commemorative
Declamation
Demonstration
Informative
Introduction
Student Council
Speech topics
Poems to read aloud
How to write a speech
Using props/visual aids
Acute anxiety help
Breathing exercises
Letting go - free e-course
Using self-hypnosis
Delivery overview
4 modes of delivery
How to make cue cards
How to read a speech
9 vocal aspects
Vocal variety
Diction/articulation
Pronunciation
Speaking rate
How to use pauses
Eye contact
Body language
Voice image
Voice health
Public speaking activities and games
About me/contact
Speech delivery

What is delivery in speech?

The 2 basic principles of effective speech delivery and how to excel in both of them.

By: Susan Dugdale

Speech delivery is not WHAT you say, but HOW you say it. It's a catch-all term covering all the elements that make up giving a speech.

These include:

the style or method you select to use to give your speech
vocal aspects: how you use your voice
personal presentation aspects: how you dress for the occasion, how you move and gesture, how you make eye contact, and how you use visual aids

Use the index below to find out more about how to deliver a good speech.

What's on this page

2 basic principles of effective speech delivery

The two basic principles underlying effective speech delivery are simple.

that the speaker uses the most appropriate delivery style or method for the speech content, its purpose and its audience
that audience engagement is highest when a speaker has thoroughly prepared and practiced

A speech is successful when the speaker fulfills both of them.

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Speech delivery for different situations

There are four basic styles or methods of speech delivery: manuscript, memorized, extemporaneous, and impromptu.

Each has its place. Which one you choose to use depends on the type of information you have to deliver, your speech purpose, the context or setting for it, your audience's expectations and needs, the time you have available to prepare the speech, and your own capabilities as a speaker.

Manuscript speeches

A manuscript speech is one that has been completely scripted: word for word, sentence by sentence, from beginning to end. It is read by the speaker, either from notes on paper or from a teleprompter.

Manuscript speeches are used by anybody whose words are going to be closely scrutinized and need to be 100% accurate, for example: newscasters, government and public service officials.

And they're also used by people who don't have the time available to thoroughly practice giving their speech any other way, and those who are speaking at an emotional occasion (for example a wedding or funeral) and don't want to run the risk of finding themselves overcome and literally at a loss for words.

Memorized speeches

A memorized speech is entirely committed to memory and delivered verbatim - word for word as written. To be successful you must have plenty of time to do the work required. Knowing a speech so thoroughly that you don't need to think about what comes next gives a speaker complete freedom to specifically tailor the delivery for the audience. That's a great experience!

Extemporaneous speeches

An extemporaneous speech is one combining the use of speaking notes (an outline or cue cards ) with key words and phrases for reference, and unscripted speech. It is the most common delivery style.

Although it may appear impromptu, it is not. To be effective the speaker will have rehearsed the speech carefully, particularly the transitions or links between points.

Impromptu speeches

An impromptu speech is one that is 'made up on the spot', generally without planning. These are mostly short and although they are often social speeches: for example, a welcome to an event, a toast, or a few words of thanks, they are also asked for in our workplaces. Examples are being requested at a meeting to quickly summarize current team issues, to give an overview of the state of the latest project etc.

For more information about each style please see: 4 modes of speech delivery .

Tools for effective speech delivery

Use the links to find out more about the techniques and tools needed for developing good speech delivery.

The 9 vocal aspects of speech delivery This is a very long page covering the impact of voice quality on our lives, ( how what we sound like in the ears of others affects what happens in our lives), the nine vocal aspects of speech delivery, (pitch, tone, articulation, pronunciation, volume, rate, fluency, pausing, and breath), and how to work with each of them. (Plus scholarly references.)

Specific vocal aspects of delivery with exercises

Voice image : how the quality of our voices is a major influence on what happens in our lives and the character traits we attribute to a person because of how their voice sounds. With links to scholarly research articles.

Vocal variety : pitch (how high or low our voice is and its range), tone (the emotional content conveyed by how the words are spoken eg. lovingly, angrily, shyly ...) and volume (how loud or soft our voice is).

Speech rate : how speech rate (talking too fast or too slowly) affects listeners, how to develop a flexible speaking rate to fit the needs of your content and those listening to you, six exercises.

How to calculate your own habitual speech rate : two ways to find out how fast you speak, speech rate guidelines, plus a standard test passage printable.

How many words per minute in a speech : a quick reference guide for the number of words needed for 1 - 10 minute speeches delivered at a slow, medium or fast speech rate.

Diction exercises : 35 articulation drills using tongue twisters, with audio examples.

Mrs Tongue Does Her Housework : a sequence of tongue stretches for improving agility and accuracy set to a simple story. An evergreen exercise that's been used by speech therapists and drama teachers for years!

Proper pronunciation : an overview of the possible consequences of mispronouncing common words and phrases. With links to truly excellent resources to assist with pronunciation issues.

How to use silence effectively : harnessing the power of the pause - the benefits of using pauses for both the speaker and the audience. An easily learned 'counting' method for working where pauses should be used, and how long to make them. With audio examples.

Voice health : how to look after your voice and keep it healthy. Very important for teachers, salespeople, call center workers - anybody who uses their voice in order to work.

The physical aspects of speech delivery

Breath : to deliver a speech well we need to breathe well which in turn will also help to control nervousness or anxiety about speaking in front of others. These exercises are easy to do and very effective.

Body language : how stance, gesture, facial expressions, eye contact, movement around the stage etc., influences how an audience responds to a speaker.

Eye contact : 5 exercises for teaching and practicing eye contact, the importance and meaning of eye contact, cultural differences - plus references.

Characterization for storytelling : an introduction to taking on physical and vocal characteristics to enhance telling a story as part of a speech.

Personal grooming : a checklist for speakers because how you present yourself matters.

How to practice a speech : step by step guidelines on how to thoroughly rehearse a speech. Preparing what you are going to say is the first half of the task. Presenting it is the second, and to do that well, you need to practice.

How to practice public speaking : 9 key ways to effectively prepare for a presentation. (This page is an excellent supplement to what's covered in how to practice a speech .)

Managing public speaking anxiety

Feeling nervous prior to giving a speech is absolutely normal. Most people feel like that and then, as they get into their presentation, the anxiety disappears. But sometimes it sticks around and it takes a little more effort to send it on its way.

These pages will help.

14 ways to calm public speaking fear
Breathing exercises (especially recommended!)
Letting go of public speaking fear - a free 7 part e-course
How to manage public speaking anxiety using self-hypnosis

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Chapter Eleven – Outlining the Speech

Why outline.

Screenshot from a youtube video that explains how to build a power point

Screenshot from youtube video.

Most speakers and audience members would agree that an organized speech is both easier to present as well as more effective. Public speaking teachers especially believe in the power of organizing your speech, which is why they encourage (and often require) that you create an outline for your speech. Outlines , or textual arrangements of all the various elements of a speech, are a very common way of organizing a speech before it is delivered. Most extemporaneous speakers keep a brief outline with them during the speech as a way to ensure that they do not leave out any important elements and to keep them on track. Writing an outline is also important to the speechwriting process since doing so forces speakers to think about the main points and sub-points, the examples they wish to include, and the ways in which these elements correspond to one another. In short, the outline functions both as an organization tool and as a reference for delivering a speech.

A full-sentence outline lays a strong foundation for your message. It will call on you to have one clear and specific purpose for your message. As we have seen in other chapters of this book, writing your specific purpose in clear language serves you well:

It helps you frame a clear, concrete thesis statement. It helps you exclude irrelevant information. It helps you focus only on information that directly bears on your thesis. It reduces the amount of research you must do. It helps both you and your audience remember the central message of your speech. It suggests what kind of supporting evidence is needed, so less effort is expended in trying to figure out what to do next.

Finally, a solid full-sentence outline helps your audience understand your message because they will be able to follow your reasoning. Remember that live audiences for oral communications lack the ability to “rewind” your message to figure out what you said, so it is critically important to help the audience follow your reasoning as it reaches their ears.

Your authors have noted among their past and present students a reluctance to write full-sentence outlines. It’s a task too often perceived as busywork, unnecessary, time consuming, and restricted. On one hand, we understand that reluctance. But on the other hand, we find that students who carefully write a full-sentence outline show a stronger tendency to give powerful presentations of excellent messages.

Outlines Test the Scope of Content

When you begin with a clear, concrete thesis statement, it acts as kind of compass for your outline. Each of the main points should directly explicate. The test of the scope will be a comparison of each main point to the thesis statement. If you find a poor match, you will know you’ve wandered outside the scope of the thesis.

Let’s say the general purpose of your speech is to inform, and your broad topic area is wind-generated energy. Now you must narrow this to a specific purpose. You have many choices, but let’s say your specific purpose is to inform a group of property owners about the economics of wind farms where electrical energy is generated.

Your first main point could be that modern windmills require a very small land base, making the cost of real estate low. This is directly related to economics. All you need is information to support your claim that only a small land base is needed.

In your second main point, you might be tempted to claim that windmills don’t pollute in the ways other sources do. However, you will quickly note that this claim is unrelated to the thesis. You must resist the temptation to add it. Perhaps in another speech, your thesis will address environmental impact, but in this speech, you must stay within the economic scope. Perhaps you will say that once windmills are in place, they require virtually no maintenance. This claim is related to the thesis. Now all you need is supporting information to support this second claim.

Your third point, the point some audience members will want to hear, is the cost for generating electrical energy with windmills compared with other sources. This is clearly within the scope of energy economics. You should have no difficulty finding authoritative sources of information to support that claim.

When you write in outline form, it is much easier to test the scope of your content because you can visually locate specific information very easily and then check it against your thesis statement.

Outlines Test the Logical Relation of Parts

You have many choices for your topic, and therefore, there are many ways your content can be logically organized. In the example above, we simply listed three main points that were important economic considerations about wind farms. Often the main points of a speech can be arranged into a logical pattern; let’s review some of these patterns:

A chronological pattern arranges main ideas in the order events occur. In some instances, reverse order might make sense. For instance, if your topic is archaeology, you might use the reverse order, describing the newest artifacts first.

A cause-and-effect pattern calls on you to describe a specific situation and explain what the effect is. However, most effects have more than one cause. Even dental cavities have multiple causes: genetics, poor nutrition, teeth too tightly spaced, sugar, ineffective brushing, and so on. If you choose a cause-and-effect pattern, make sure you have enough reliable support to do the topic justice.

A biographical pattern is usually chronological. In describing the events of an individual’s life, you will want to choose the three most significant events. Otherwise, the speech will end up as a very lengthy and often pointless timeline or bullet point list. For example, Mark Twain had several clear phases in his life. They include his life as a Mississippi riverboat captain, his success as a world-renowned writer and speaker, and his family life. A simple timeline would present great difficulty in highlighting the relationships between important events. An outline, however, would help you emphasize the key events that contributed to Mark Twain’s extraordinary life.

Although a comparison-contrast pattern appears to dictate just two main points, McCroskey, Wrench, and Richmond explain how a comparison-and-contrast can be structured as a speech with three main points. They say that “you can easily create a third point by giving basic information about what is being compared and what is being contrasted. For example, if you are giving a speech about two different medications, you could start by discussing what the medications’ basic purposes are. Then you could talk about the similarities, and then the differences, between the two medications” [1] .

Whatever logical pattern you use, if you examine your thesis statement and then look at the three main points in your outline, you should easily be able to see the logical way in which they relate.

Outlines Test the Relevance of Supporting Ideas

When you create an outline, you can clearly see that you need supporting evidence for each of your main points. For instance, using the example above, your first main point claims that less land is needed for windmills than for other utilities. Your supporting evidence should be about the amount of acreage required for a windmill and the amount of acreage required for other energy generation sites, such as nuclear power plants or hydroelectric generators. Your sources should come from experts in economics, economic development, or engineering. The evidence might even be expert opinion but not the opinions of ordinary people. The expert opinion will provide stronger support for your point.

Similarly, your second point claims that once a wind turbine is in place, there is virtually no maintenance cost. Your supporting evidence should show how much annual maintenance for a windmill costs, and what the costs are for other energy plants. If you used a comparison with nuclear plants to support your first main point, you should do so again for the sake of consistency. It becomes very clear, then, that the third main point about the amount of electricity and its profitability needs authoritative references to compare it to the profit from energy generated at a nuclear power plant. In this third main point, you should make use of just a few well-selected statistics from authoritative sources to show the effectiveness of wind farms compared to the other energy sources you’ve cited.

Where do you find the kind of information you would need to support these main points? A reference librarian can quickly guide you to authoritative statistics and help you make use of them.

An important step you will notice is that the full-sentence outline includes its authoritative sources within the text. This is a major departure from the way you’ve learned to write a research paper. In a research paper, you can add that information to the end of a sentence, leaving the reader to turn to the last page for a fuller citation. In a speech, however, your listeners can’t do that. From the beginning of the supporting point, you need to fully cite your source so your audience can assess its importance.

Because this is such a profound change from the academic habits that you’re probably used to, you will have to make a concerted effort to overcome the habits of the past and provide the information your listeners need when they need it.

Outlines Test the Balance and Proportion of the Speech

Part of the value of writing a full-sentence outline is the visual space you use for each of your main points. Is each main point of approximately the same importance? Does each main point have the same number of supporting points? If you find that one of your main points has eight supporting points while the others only have three each, you have two choices: either choose the best three from the eight supporting points or strengthen the authoritative support for your other two main points.

Remember that you should use the best supporting evidence you can find even if it means investing more time in your search for knowledge.

As you write the preparation outline, you may find it necessary to rearrange your points or to add or subtract supporting material. You may also realize that some of your main points are sufficiently supported while others are lacking. The final draft of your preparation outline should include full sentences, making up a complete script of your entire speech. In most cases, however, the preparation outline is reserved for planning purposes only and is translated into a speaking outline before you deliver the speech.

Outlines Serve as Notes during the Speech

Although we recommend writing a full-sentence outline during the speech preparation phase, you should also create a shortened outline that you can use as notes, a speaking outline, which allows for strong delivery. If you were to use the full-sentence outline when delivering your speech, you would do a great deal of reading, which would limit your ability to give eye contact and use gestures, hurting your connection with your audience.

Although some cases call for reading a speech verbatim from the full-sentence outline (manuscript delivery), in most cases speakers will simply refer to their speaking outline for quick reminders and to ensure that they do not omit any important information. For this reason, we recommend writing a short phrase speaking outline on 5×7 notecards to use when you deliver your speech.

In the next section, we will explore more fully how to create preparation and speaking outlines.

Outline Structure

Because an outline is used to arrange all of the elements of your speech, it makes sense that the outline itself has an organizational hierarchy and a common format. Although there are a variety of outline styles, generally they follow the same pattern. Main ideas are preceded by Roman numerals (I, II, III, etc.). Sub-points are preceded by capital letters (A, B, C, etc.), then Arabic numerals (1, 2, 3, etc.), and finally lowercase letters (a, b, c, etc.). Each level of subordination is also differentiated from its predecessor by indenting a few spaces. Indenting makes it easy to find your main points, sub-points, and the supporting points and examples below them. Since there are three sections to your speech— introduction, body, and conclusion— your outline needs to include all of them. Each of these sections is titled and the main points start with Roman numeral I.

OUTLINE FORMATTING GUIDE

Title: Organizing Your Public Speech

Topic: Organizing public speeches

Specific Purpose Statement: To inform my audience about the various ways in which they can organize their public speeches.

Thesis Statement: A variety of organizational styles can used to organize public speeches.

Introduction Paragraph that gets the attention of the audience, establishes goodwill with the audience, states the purpose of the speech, and previews the speech and its structure.

(Transition)

I. Main point

A. Sub-point B. Sub-point C. Sub-point

1. Supporting point 2. Supporting point

Conclusion Paragraph that prepares the audience for the end of the speech, presents any final appeals, and summarizes and wraps up the speech.

Bibliography

In addition to these formatting suggestions, there are some additional elements that should be included at the beginning of your outline: the title, topic, specific purpose statement, and thesis statement. These elements are helpful to you, the speechwriter, since they remind you what, specifically, you are trying to accomplish in your speech. They are also helpful to anyone reading and assessing your outline since knowing what you want to accomplish will determine how they perceive the elements included in your outline. Additionally, you should write out the transitional statements that you will use to alert audiences that you are moving from one point to another. These are included in parentheses between main points. At the end of the outlines, you should include bibliographic information for any outside resources you mention during the speech. These should be cited using whatever citations style your professor requires. The textbox entitled “Outline Formatting Guide” above provides an example of the appropriate outline format.

Preparation Outline Examples

This book contains the preparation outline for an informative speech the author gave about making guacamole (see third section). In this example, the title, specific purpose, and thesis precedes the speech. Depending on your instructor’s requirements, you may need to include these details plus additional information (like visual aids). It is also a good idea to keep these details at the top of your document as you write the speech since they will help keep you on track to developing an organized speech that is in line with your specific purpose and helps prove your thesis. At the end of this text, in Part 3, you will find full-length examples of Preparation (Full Sentence) Outlines, written by students just like you!

Using the Speaking Outline

“TAG speaks of others first” by Texas Military Forces. CC-BY-ND .

A speaking outline is the outline you will prepare for use when delivering the speech. The speaking outline is much more succinct than the preparation outline and includes brief phrases or words that remind the speakers of the points they need to make, plus supporting material and signposts. [2] The words or phrases used on the speaking outline should briefly encapsulate all of the information needed to prompt the speaker to accurately deliver the speech. Although some cases call for reading a speech verbatim from the full-sentence outline, in most cases speakers will simply refer to their speaking outline for quick reminders and to ensure that they do not omit any important information. Because it uses just words or short phrases, and not full sentences, the speaking outline can easily be transferred to index cards that can be referenced during a speech.

Speaking instructors often have requirements for how you should format the speaking outline. When formatting your speaking outline, here are a few tips:

First, write large enough so that you do not have to bring the cards close to your eyes to read them. Second, make sure you have the cards in the correct order and bound together in some way so that they do not get out of order. Third, just in case your cards do get out of order (this happens too often!), be sure that you number each in the top right corner so you can quickly and easily get things organized. Fourth, try not to fiddle with the cards when you are speaking. It is best to lay them down if you have a podium or table in front of you. If not, practice reading from them in front of a mirror. You should be able to look down quickly, read the text, and then return to your gaze to the audience.

Any intelligent fool can make things bigger and more complex… It takes a touch of genius – and a lot of courage to move in the opposite direction. – Albert Einstein

McCroskey, J. C., Wrench, J. S., & Richmond, V. P., (2003). Principles of public speaking . Indianapolis, IN: The College Network.
Beebe, S. A. & Beebe, S. J. (2003). The public speaking handbook (5th edition). Boston: Pearson. ↵

LICENSES AND ATTRIBUTIONS

Cc licensed content, shared previously.

Stand up, Speak out by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.
Chapter 8 Outlining Your Speech. Authored by : Joshua Trey Barnett. Provided by : University of Indiana, Bloomington, IN. Located at : http://publicspeakingproject.org/psvirtualtext.html . Project : The Public Speaking Project. License : CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives
TAG speaks of others first. Authored by : Texas Military Forces. Located at : https://www.flickr.com/photos/texasmilitaryforces/5560449970/ . License : CC BY-ND: Attribution-NoDerivatives

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13.1: Four Methods of Delivery

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Learning Objectives

Differentiate among the four methods of speech delivery.
Understand when to use each of the four methods of speech delivery.

Lt. Governor Anthony Brown bring greetings to the 13th Annual House of Ruth Spring Luncheon. by Brian K. Slack at Baltimore, MD

Maryland GovPics – House of Ruth Luncheon – CC BY 2.0.

The next sections introduce four methods of delivery that can help you balance between too much and too little formality when giving a public speech.

Impromptu Speaking

Impromptu speaking is the presentation of a short message without advance preparation. Impromptu speeches often occur when someone is asked to “say a few words” or give a toast on a special occasion. You have probably done impromptu speaking many times in informal, conversational settings. Self-introductions in group settings are examples of impromptu speaking: “Hi, my name is Steve, and I’m a volunteer with the Homes for the Brave program.” Another example of impromptu speaking occurs when you answer a question such as, “What did you think of the documentary?”

Here is a step-by-step guide that may be useful if you are called upon to give an impromptu speech in public.

Take a moment to collect your thoughts and plan the main point you want to make.
Thank the person for inviting you to speak.
Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
Thank the person again for the opportunity to speak.
Stop talking.

As you can see, impromptu speeches are generally most successful when they are brief and focus on a single point.

Extemporaneous Speaking

Because extemporaneous speaking is the style used in the great majority of public speaking situations, most of the information in this chapter is targeted to this kind of speaking.

Speaking from a Manuscript

Manuscript speaking is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains his or her attention on the printed page except when using visual aids.

However, there are costs involved in manuscript speaking. First, it’s typically an uninteresting way to present. Unless the speaker has rehearsed the reading as a complete performance animated with vocal expression and gestures (as poets do in a poetry slam and actors do in a reader’s theater), the presentation tends to be dull. Keeping one’s eyes glued to the script precludes eye contact with the audience. For this kind of “straight” manuscript speech to hold audience attention, the audience must be already interested in the message before the delivery begins.

It is worth noting that professional speakers, actors, news reporters, and politicians often read from an autocue device, such as a TelePrompTer, especially when appearing on television, where eye contact with the camera is crucial. With practice, a speaker can achieve a conversational tone and give the impression of speaking extemporaneously while using an autocue device. However, success in this medium depends on two factors: (1) the speaker is already an accomplished public speaker who has learned to use a conversational tone while delivering a prepared script, and (2) the speech is written in a style that sounds conversational.

Speaking from Memory

Memorized speaking is the rote recitation of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script in a stage play, television program, or movie scene. When it comes to speeches, memorization can be useful when the message needs to be exact and the speaker doesn’t want to be confined by notes.

The advantage to memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. Being free of notes means that you can move freely around the stage and use your hands to make gestures. If your speech uses visual aids, this freedom is even more of an advantage. However, there are some real and potential costs. First, unless you also plan and memorize every vocal cue (the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace), gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer. You might end up speaking in a monotone or a sing-song repetitive delivery pattern. You might also present your speech in a rapid “machine-gun” style that fails to emphasize the most important points. Second, if you lose your place and start trying to ad lib, the contrast in your style of delivery will alert your audience that something is wrong. More frighteningly, if you go completely blank during the presentation, it will be extremely difficult to find your place and keep going.

Key Takeaways

There are four main kinds of speech delivery: impromptu, extemporaneous, manuscript, and memorized.
Impromptu speaking involves delivering a message on the spur of the moment, as when someone is asked to “say a few words.”
Extemporaneous speaking consists of delivering a speech in a conversational fashion using notes. This is the style most speeches call for.
Manuscript speaking consists of reading a fully scripted speech. It is useful when a message needs to be delivered in precise words.
Memorized speaking consists of reciting a scripted speech from memory. Memorization allows the speaker to be free of notes.
Find a short newspaper story. Read it out loud to a classroom partner. Then, using only one notecard, tell the classroom partner in your own words what the story said. Listen to your partner’s observations about the differences in your delivery.
In a group of four or five students, ask each student to give a one-minute impromptu speech answering the question, “What is the most important personal quality for academic success?”
Watch the evening news. Observe the differences between news anchors using a TelePrompTer and interviewees who are using no notes of any kind. What differences do you observe?

How to Craft the Perfect Elevator Speech in 2024 (With Examples)

The Speaker Lab
May 6, 2024

Have you ever gotten onto an elevator with someone important and wished you had more time to talk to them? Or maybe you’re at a networking event and only have a few short minutes to introduce yourself to someone you’ve always wanted to connect with. In life, there are many situations where you only have a few seconds to make an impression that lasts. That’s where your elevator speech comes in. Today, we’ll explore the art of crafting the perfect elevator pitch—one that’s clear, concise, and compelling. Here’s how to make every second matter so that you’re unforgettable to anyone lucky enough to cross paths with you.

What Is an Elevator Speech?

You’ve probably heard the term “elevator speech” thrown around, but what exactly does it mean? An elevator speech (or elevator pitch) is a brief, persuasive speech that you use to introduce yourself, your product, or your company. In addition, you should also try to provide a short overview of your own background and experience.

As the name suggests, your elevator speech should be short enough to present during a quick elevator ride. Practically, that means you only have about 30-60 seconds to communicate your unique skills and what you can offer to a company or organization. The goal? To share your knowledge and credentials quickly and effectively with people who don’t know you.

Importance of Having a Strong Elevator Speech

Think of an elevator speech as a personal sales pitch. Having a strong, well-crafted elevator pitch can help you stand out from the crowd, whether you’re at a networking event, job interview, or just meeting someone new. It’s a great way to make a positive first impression and leave people wanting to know more about you.

You can use your elevator pitch in a variety of situations, such as:

Job interviews
Career fairs
Networking events
Professional conferences
Social gatherings

Basically, anytime you need to introduce yourself professionally, an elevator pitch comes in handy. It’s a valuable tool to have in your career toolkit.

Find Out Exactly How Much You Could Make As a Paid Speaker

Use The Official Speaker Fee Calculator to tell you what you should charge for your first (or next) speaking gig — virtual or in-person!

Key Elements of a Memorable Elevator Speech

So, what makes a good elevator speech? All told, there are several key elements, such as clarity, an explanation of your unique skills, a call to action, and confidence. Let’s break down these key components and look at them more closely.

Clarity and Conciseness

Firstly, your elevator pitch should be clear and concise. Avoid using industry jargon or complex language that might confuse your listener. Keep it simple and to the point.

Unique Value Proposition

What sets you apart from others in your field? Your answer to this question forms your unique value proposition (UVP). In your elevator speech, highlight your UVP—in other words, anything that makes you stand out. For instance, maybe you have a special skill, experience, or perspective. Focus on what makes you memorable and valuable.

Call to Action

End your pitch with a specific call to action. What do you want the person to do after hearing your pitch? Do you want them to visit your website, schedule a meeting, or connect on LinkedIn? Make it clear what the next steps are.

Confidence and Enthusiasm

How you say it is just as important as what you say. Accordingly, deliver your pitch with confidence and enthusiasm. Smile, make eye contact, and speak clearly. Let your passion for what you do shine through.

Crafting Your Elevator Speech

Now that you know the key elements of an elevator speech, let’s talk about how to actually craft one.

Identifying Your Target Audience

Before you start writing your pitch, think about who you’ll be delivering it to. Are you targeting potential employers, clients, or investors? Understanding your audience will help you tailor your message to their needs and interests.

Highlighting Your Skills and Experiences

Your elevator pitch should showcase your most relevant skills and experiences. Think about what makes you unique and valuable to your target audience, then use specific examples and achievements to back up your claims.

For example, instead of saying “I’m a great communicator,” you could say “I have five years of experience in public relations, and I’ve secured media placements in top publications like Forbes and The New York Times .”

Tailoring Your Pitch to the Situation

You may need to slightly adjust your pitch depending on the situation. For example, your pitch for a job interview might focus more on your work experience and career goals. In contrast, your pitch for a networking event might focus more on your personal brand and interests.

Practicing and Refining Your Pitch

Once you have a draft of your elevator pitch, practice delivering it out loud. Time yourself to make sure it’s no longer than 60 seconds. Along the way, pay attention to your pacing, tone, and body language.

Ask a friend or colleague for feedback and keep refining your pitch until it feels natural and compelling. The more you practice, the more confident you’ll feel delivering it in real-life situations.

Delivering Your Elevator Speech Effectively

Once you’ve crafted a killer elevator speech, it’s time to deliver it with impact. But how do you do that? Below we have some tips for perfecting your delivery.

Body Language and Nonverbal Communication

When giving your elevator speech, your body language can speak louder than your words. Stand up straight, make eye contact, and smile. Use hand gestures sparingly in order to add emphasis to your points. Finally, avoid crossing your arms or fidgeting, as these can make you appear nervous or closed off.

Speaking Clearly and Confidently

Speak at a moderate pace and enunciate your words clearly. Vary your tone and inflection in order to keep your listener engaged. Most importantly, project confidence even if you’re feeling nervous. Remember, you know your stuff!

Engaging Your Listener

Tailor your pitch to the person you’re speaking with. For instance, use their name, ask them questions, and try to make a personal connection. Show genuine interest in their thoughts and feedback. The more engaged they are, the more likely they’ll remember you and your message.

Being Prepared for Follow-up Questions

Your elevator speech is just the beginning of the conversation. Once you’ve shared about yourself and your work, be ready to expand on your points and answer any questions the person may have. Anticipate common questions and have thoughtful responses prepared.

If you don’t know the answer to something, don’t give in to nervousness! Instead, be honest and offer to follow up with more information later. The goal is to keep the conversation going and build a relationship beyond the initial pitch.

Examples of Effective Elevator Speeches

Crafting an elevator speech can be tricky if you’ve never done it before. To help you out, we’ve come up with a few example pitches. While they might not match your situation perfectly, they’ll definitely give you a good place to start.

For Job Seekers

“Hi, my name is Sarah and I’m a recent graduate from XYZ University with a degree in marketing. During my internship at ABC Company, I led a social media campaign that increased brand engagement by 25%. I’m passionate about digital marketing and I’m excited to apply my skills to help companies grow their online presence. I saw that your company is looking for a social media coordinator and I think I’d be a great fit. I’d love to schedule a time to discuss further how I can contribute to your team.”

For Entrepreneurs

“Hi, I’m Tom and I’m the founder of 123 App, a mobile app that helps busy professionals manage their time more effectively. Our app uses AI technology to create personalized schedules and to-do lists based on the user’s goals and habits. We launched only six months ago but have already gained over 10,000 active users. Our user engagement and retention rates are three times higher than the industry average. We’re currently seeking investment to scale our marketing efforts and expand our team. I’d be happy to share more details about our growth plans and revenue projections.”

For Professionals Seeking Career Advancement

“Hi, I’m Maria and I’m a sales manager at XYZ Corporation. I’ve been with the company for five years and have consistently exceeded my sales targets by an average of 20%. Last quarter, I led my team to close the biggest deal in the company’s history, bringing in $2 million in new revenue. I’m looking for opportunities to take on more leadership responsibilities and eventually move into a director role. I’m particularly interested in your company’s plans for international expansion and I think my experience could be an asset. I’d love to grab coffee and discuss potential opportunities.”

For Students and Recent Graduates

“Hi, I’m Alex and I’m a senior at XYZ University majoring in computer science. Last summer, I interned at ABC Tech where I worked on developing a new software feature that reduced processing time by 30%. I also served as the president of our university’s coding club, where I organized hackathons and coding workshops for over 500 students. I’m passionate about using technology to solve real-world problems so I’m excited to start a career in software development. I admire your company’s mission and the innovative products you’re creating. I would love the opportunity to learn more about your team and any entry-level positions you may have available.”

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Common Mistakes to Avoid in Your Elevator Speech

In addition to including key elements to your elevator speech, it’s just as important to avoid common mistakes. For instance, being vague, talking too fast, and failing to practice your pitch are all things you want to avoid.

Being Too Generic or Vague

Avoid using buzzwords or generic statements that could apply to anyone. Instead, focus on what makes you unique and provide specific examples to back up your claims.

Talking Too Fast or Rambling

You only have about 60 seconds to make an impression in your elevator speech. However, that doesn’t means you should try to talk fast so you can say more. Instead, speak clearly and concisely, and don’t try to cram too much information into your pitch. In addition, practice beforehand and time yourself to ensure you’re staying within the appropriate time frame.

Failing to Tailor Your Pitch to Your Audience

One size does not fit all when it comes to elevator pitches. As such, make sure you’re tailoring your message to the specific person or audience you’re speaking to. Do your research ahead of time in order to find common ground or shared interests.

Neglecting to Practice and Refine Your Pitch

Whatever you do, don’t wing it. The more you practice your elevator pitch, the more natural and confident you’ll sound. Seek feedback from friends, colleagues, or mentors and keep refining your pitch until it feels authentic and compelling.

Adapting Your Elevator Speech for Different Situations

Your elevator pitch is not a one-and-done deal. You’ll likely need to adapt it for different situations and audiences. Below, we’ve laid out some common scenarios where you might use a slightly different version of your pitch.

Networking Events and Career Fairs

At networking events and career fairs, you’ll have the opportunity to meet a lot of people in a short amount of time. Your pitch should be brief and memorable, focusing on your key skills and career goals. Be ready to follow up with a request to connect on LinkedIn or grab coffee to discuss further.

Job Interviews and Career Conversations

In a job interview or career conversation, you’ll have more time to expand on your elevator pitch. Be prepared to go into more detail about your experiences and accomplishments, and how they relate to the specific role or company you’re interested in. Use the STAR method (Situation, Task, Action, Result) in order to structure your examples.

Social Settings and Casual Encounters

Not every elevator pitch will be formal or business-related. For instance, you might find yourself chatting with someone at a social event or in line at the coffee shop. In these casual settings, focus on building rapport and finding common interests. Your pitch might be as simple as “I’m a graphic designer who loves working with startups. What about you?”

Online Platforms and Virtual Interactions

In today’s digital age, your elevator pitch might take place over email, LinkedIn, or even Twitter. When crafting an online pitch, focus on brevity and clarity. Use strong subject lines, bullet points, and clear calls-to-action. Include links to your website, portfolio, or LinkedIn profile for more information.

No matter the situation, remember that your elevator pitch is a starting point for a larger conversation. So be authentic, be memorable, and be ready to adapt on the fly. With practice and refinement, you’ll be able to craft an elevator pitch that opens doors and helps you achieve your career goals.

FAQs on Elevator Speeches

What is an example of an elevator speech.

“I’m a digital marketing expert with 5 years boosting website traffic by 70%. Let’s chat about skyrocketing your online presence.”

What are the 3 parts of an elevator speech?

The three parts: Hook them in, showcase your value, and close with a call to action.

What is a good 30 second elevator speech?

“I blend tech skills and sales insight to increase B2B software sales. I’ve helped my current team exceed targets by 40% for two years. Want to know how I can do this for you?”

What is the elevator speech approach?

This approach means selling yourself or your idea quickly and effectively during brief encounters—think making big impacts in short chats.

A strong elevator speech is a powerful tool that you can use to build strong connections and grow your career or business, but creating one is harder than it looks. If you follow these simple tips, you’ll end up with an elevator speech that will open doors, spark conversations, and leave a lasting impact. It’s time to go be great!

Last Updated: May 6, 2024

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COMMENTS

Methods of Speech Delivery
In the case of an occasion speech like a quick toast, a brief dedication, or a short eulogy, word-for-word memorization might make sense. Usually, though, it doesn't involve committing each and every word to memory, Memorizing a speech isn't like memorizing a poem where you need to remember every word exactly as written.
14.1 Four Methods of Delivery
Key Takeaways. There are four main kinds of speech delivery: impromptu, extemporaneous, manuscript, and memorized. Impromptu speaking involves delivering a message on the spur of the moment, as when someone is asked to "say a few words.". Extemporaneous speaking consists of delivering a speech in a conversational fashion using notes.
5.2 Delivery Methods and Practice Sessions
Practicing your speech should occur in three phases. First, practice as you are drafting the outline to help you process through your speech ideas. Second, practice for someone and get feedback and record your speech for self-evaluation. Use this feedback to make appropriate changes to your speech.
How to Use Notes in a Speech: A Guide for Speakers
You are delivering a particularly emotional speech (e.g. a wedding speech, a eulogy) ... use keywords or phrases instead. For example, you might distill an entire talk into short notes like "crutch metaphor", "dentist story", or "personnel strategy". Verbose notes leads to two equally bad outcomes: [1] lots of reading, and [2] a ...
9.2 Methods of Speech Delivery
9.2 Methods of Speech Delivery. What follows are four methods of delivery that can help you balance between too much and too little formality when giving a speech. Each has its own strengths and weaknesses, but you will most likely want to focus on the extemporaneous approach, since that is probably what your instructor will want from you.
Delivery: A Recipe for Great Speaking
Memorization can be very beneficial, especially if the speech is short or the material is very familiar to you. First, memorization is the method that allows for the most audience connection. Since you don't notes or a script to look at, you can engage your body, face, and eyes with the audience the entire time.
Ways of Delivering Speeches
These are called the delivery modes, or simply, ways of delivering speeches. The three modes are impromptu delivery, manuscript delivery, and extemporaneous delivery. Each of these involves a different relationship between a speech text, on the one hand, and the spoken word, on the other. These are described in detail below.
Methods of Delivery
Manuscript Delivery. Watch the local or national 6 p.m., 11 p.m. and 6 a.m. newscasts on the same T.V. station. Make notes on which news items repeat and how closely, or exactly, the phrasing is, even if different personalities are presenting the same item.
12.2: Methods of Delivery
But it is a useful way of thoroughly thinking through the speech. If this procedure is used, it is advisable to rehearse the speech with the notes without the essay prior to delivering the speech. But be warned: having the fully written essay at the podium might detract from the delivery.
14.4 Practicing for Successful Speech Delivery
In this section of the chapter, we will explain six elements of good delivery: conversational style, conversational quality, eye contact, vocalics, physical manipulation, and variety. And since delivery is only as good as the practice that goes into it, we conclude with some tips for effective use of your practice time.
How to Give a Speech: 10 Tips for Powerful Public Speaking
4. Take Deep Breaths: Before and during the speech, take a few deep breaths as this will help calm nerves and make sure your breathing is regulated throughout the duration of your presentation. 5. Speak Slowly: It is common to feel anxious while giving a speech and try to rush through it too quickly.
55 Speaking Notes and Practice: Reminders and Additional Tips
Deliver your persuasive speech with note cards, a visual aid, and strong body language. The use of note cards is essential to public speaking. Public speaking students overlook the importance of note cards and visual aids to enhance their delivery; when used effectively, note cards can greatly increase a students effectiveness.
Delivery Methods- Which One Should I Use?
At the end of the speech, you should restate the thesis/review and give a strong closing statement. In summary, there are many considerations when picking a way to deliver a speech. The context of the speech, the need for precision or flexibility, and the personal preference of the speaker will all influence which delivery method works best.
Delivering a Speech
Completely memorizing a speech and delivering it without notes is known as memorized delivery ... I only recommend memorized delivery in cases where the speech is short (only one to two minutes), the speech is personal (like a brief toast), or the speech will be repeated numerous times (like a tour guide's story), and even in these cases, it ...
2.1: Four Methods of Delivery
The next sections introduce four methods of delivery that can help you balance between too much and too little formality when giving a public speech. Impromptu Speaking. Impromptu speaking is the presentation of a short message without advance preparation. Impromptu speeches often occur when someone is asked to "say a few words" or give a ...
Chapter Thirteen
Extemporaneous. Extemporaneous speaking is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes.. Speaking extemporaneously has some advantages. It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible since you know the speech well enough that you don't need to read it.
Delivering the Speech
The nonverbal part of your speech is a presentation of yourself as well as your message. Through the use of eye contact, vocal expression, body posture, gestures, and facial display, you enhance your message and invite your audience to give their serious attention to it, and to you. Your credibility, your sincerity, and your knowledge of your ...
Ways of Delivering Speeches
These are called the delivery modes, or simply, ways of delivering speeches. The three modes are impromptu delivery, manuscript delivery, and extemporaneous delivery. Each of these involves a different relationship between a speech text, on the one hand, and the spoken word, on the other. These are described in detail below.
Delivering the Speech
There are four main kinds of speech delivery: impromptu, extemporaneous, manuscript, and memorized. Impromptu speaking involves delivering a message on the spur of the moment, as when someone is asked to "say a few words.". Extemporaneous speaking consists of delivering a speech in a conversational fashion using notes.
Types of Speech Delivery
The extemporaneous speech involves the speaker's use of notes and some embellishment to deliver a speech. Some speakers use a manuscript speech . This is a delivery where the speaker reads every ...
What is delivery in speech? It's HOW you give your speech
The two basic principles underlying effective speech delivery are simple. that the speaker uses the most appropriate delivery style or method for the speech content, its purpose and its audience. that audience engagement is highest when a speaker has thoroughly prepared and practiced. A speech is successful when the speaker fulfills both of them.
Chapter Eleven
Outlines Serve as Notes during the Speech. Although we recommend writing a full-sentence outline during the speech preparation phase, you should also create a shortened outline that you can use as notes, a speaking outline, which allows for strong delivery. If you were to use the full-sentence outline when delivering your speech, you would do a ...
13.1: Four Methods of Delivery
The next sections introduce four methods of delivery that can help you balance between too much and too little formality when giving a public speech. Impromptu Speaking. Impromptu speaking is the presentation of a short message without advance preparation. Impromptu speeches often occur when someone is asked to "say a few words" or give a ...
How to Craft the Perfect Elevator Speech in 2024 (With Examples)
An elevator speech (or elevator pitch) is a brief, persuasive speech that you use to introduce yourself, your product, or your company. In addition, you should also try to provide a short overview of your own background and experience. As the name suggests, your elevator speech should be short enough to present during a quick elevator ride.
House votes to block Greene's resolution to oust Johnson from
The House has voted to kill Republican Rep. Marjorie Taylor Greene's resolution to oust Speaker Mike Johnson from his leadership post.

Learning Objectives

Delivery Methods

Impromptu Delivery

Manuscript Delivery

Memorized Delivery

Extemporaneous Delivery

Practicing Your Speech

Key Takeaways

Speech Critiques

How to Use Notes in a Speech: A Guide for Speakers

Full Script, Notes, or Nothing at all?

Tips for Using Notes Effectively

Choose the medium that suits your style.

Design your notes for easy consumption.

Use notes for strategic purposes.

Deliver with confidence.

Put in into Practice

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