Qualitative vs Quantitative Research Methods & Data Analysis

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What is the difference between quantitative and qualitative?

The main difference between quantitative and qualitative research is the type of data they collect and analyze.

Quantitative research collects numerical data and analyzes it using statistical methods. The aim is to produce objective, empirical data that can be measured and expressed in numerical terms. Quantitative research is often used to test hypotheses, identify patterns, and make predictions.

Qualitative research , on the other hand, collects non-numerical data such as words, images, and sounds. The focus is on exploring subjective experiences, opinions, and attitudes, often through observation and interviews.

Qualitative research aims to produce rich and detailed descriptions of the phenomenon being studied, and to uncover new insights and meanings.

Quantitative data is information about quantities, and therefore numbers, and qualitative data is descriptive, and regards phenomenon which can be observed but not measured, such as language.

What Is Qualitative Research?

Qualitative research is the process of collecting, analyzing, and interpreting non-numerical data, such as language. Qualitative research can be used to understand how an individual subjectively perceives and gives meaning to their social reality.

Qualitative data is non-numerical data, such as text, video, photographs, or audio recordings. This type of data can be collected using diary accounts or in-depth interviews and analyzed using grounded theory or thematic analysis.

Qualitative research is multimethod in focus, involving an interpretive, naturalistic approach to its subject matter. This means that qualitative researchers study things in their natural settings, attempting to make sense of, or interpret, phenomena in terms of the meanings people bring to them. Denzin and Lincoln (1994, p. 2)

Interest in qualitative data came about as the result of the dissatisfaction of some psychologists (e.g., Carl Rogers) with the scientific study of psychologists such as behaviorists (e.g., Skinner ).

Since psychologists study people, the traditional approach to science is not seen as an appropriate way of carrying out research since it fails to capture the totality of human experience and the essence of being human.  Exploring participants’ experiences is known as a phenomenological approach (re: Humanism ).

Qualitative research is primarily concerned with meaning, subjectivity, and lived experience. The goal is to understand the quality and texture of people’s experiences, how they make sense of them, and the implications for their lives.

Qualitative research aims to understand the social reality of individuals, groups, and cultures as nearly as possible as participants feel or live it. Thus, people and groups are studied in their natural setting.

Some examples of qualitative research questions are provided, such as what an experience feels like, how people talk about something, how they make sense of an experience, and how events unfold for people.

Research following a qualitative approach is exploratory and seeks to explain ‘how’ and ‘why’ a particular phenomenon, or behavior, operates as it does in a particular context. It can be used to generate hypotheses and theories from the data.

Qualitative Methods

There are different types of qualitative research methods, including diary accounts, in-depth interviews , documents, focus groups , case study research , and ethnography.

The results of qualitative methods provide a deep understanding of how people perceive their social realities and in consequence, how they act within the social world.

The researcher has several methods for collecting empirical materials, ranging from the interview to direct observation, to the analysis of artifacts, documents, and cultural records, to the use of visual materials or personal experience. Denzin and Lincoln (1994, p. 14)

Here are some examples of qualitative data:

Interview transcripts : Verbatim records of what participants said during an interview or focus group. They allow researchers to identify common themes and patterns, and draw conclusions based on the data. Interview transcripts can also be useful in providing direct quotes and examples to support research findings.

Observations : The researcher typically takes detailed notes on what they observe, including any contextual information, nonverbal cues, or other relevant details. The resulting observational data can be analyzed to gain insights into social phenomena, such as human behavior, social interactions, and cultural practices.

Unstructured interviews : generate qualitative data through the use of open questions.  This allows the respondent to talk in some depth, choosing their own words.  This helps the researcher develop a real sense of a person’s understanding of a situation.

Diaries or journals : Written accounts of personal experiences or reflections.

Notice that qualitative data could be much more than just words or text. Photographs, videos, sound recordings, and so on, can be considered qualitative data. Visual data can be used to understand behaviors, environments, and social interactions.

Qualitative Data Analysis

Qualitative research is endlessly creative and interpretive. The researcher does not just leave the field with mountains of empirical data and then easily write up his or her findings.

Qualitative interpretations are constructed, and various techniques can be used to make sense of the data, such as content analysis, grounded theory (Glaser & Strauss, 1967), thematic analysis (Braun & Clarke, 2006), or discourse analysis.

For example, thematic analysis is a qualitative approach that involves identifying implicit or explicit ideas within the data. Themes will often emerge once the data has been coded.

RESEARCH THEMATICANALYSISMETHOD

Key Features

  • Events can be understood adequately only if they are seen in context. Therefore, a qualitative researcher immerses her/himself in the field, in natural surroundings. The contexts of inquiry are not contrived; they are natural. Nothing is predefined or taken for granted.
  • Qualitative researchers want those who are studied to speak for themselves, to provide their perspectives in words and other actions. Therefore, qualitative research is an interactive process in which the persons studied teach the researcher about their lives.
  • The qualitative researcher is an integral part of the data; without the active participation of the researcher, no data exists.
  • The study’s design evolves during the research and can be adjusted or changed as it progresses. For the qualitative researcher, there is no single reality. It is subjective and exists only in reference to the observer.
  • The theory is data-driven and emerges as part of the research process, evolving from the data as they are collected.

Limitations of Qualitative Research

  • Because of the time and costs involved, qualitative designs do not generally draw samples from large-scale data sets.
  • The problem of adequate validity or reliability is a major criticism. Because of the subjective nature of qualitative data and its origin in single contexts, it is difficult to apply conventional standards of reliability and validity. For example, because of the central role played by the researcher in the generation of data, it is not possible to replicate qualitative studies.
  • Also, contexts, situations, events, conditions, and interactions cannot be replicated to any extent, nor can generalizations be made to a wider context than the one studied with confidence.
  • The time required for data collection, analysis, and interpretation is lengthy. Analysis of qualitative data is difficult, and expert knowledge of an area is necessary to interpret qualitative data. Great care must be taken when doing so, for example, looking for mental illness symptoms.

Advantages of Qualitative Research

  • Because of close researcher involvement, the researcher gains an insider’s view of the field. This allows the researcher to find issues that are often missed (such as subtleties and complexities) by the scientific, more positivistic inquiries.
  • Qualitative descriptions can be important in suggesting possible relationships, causes, effects, and dynamic processes.
  • Qualitative analysis allows for ambiguities/contradictions in the data, which reflect social reality (Denscombe, 2010).
  • Qualitative research uses a descriptive, narrative style; this research might be of particular benefit to the practitioner as she or he could turn to qualitative reports to examine forms of knowledge that might otherwise be unavailable, thereby gaining new insight.

What Is Quantitative Research?

Quantitative research involves the process of objectively collecting and analyzing numerical data to describe, predict, or control variables of interest.

The goals of quantitative research are to test causal relationships between variables , make predictions, and generalize results to wider populations.

Quantitative researchers aim to establish general laws of behavior and phenomenon across different settings/contexts. Research is used to test a theory and ultimately support or reject it.

Quantitative Methods

Experiments typically yield quantitative data, as they are concerned with measuring things.  However, other research methods, such as controlled observations and questionnaires , can produce both quantitative information.

For example, a rating scale or closed questions on a questionnaire would generate quantitative data as these produce either numerical data or data that can be put into categories (e.g., “yes,” “no” answers).

Experimental methods limit how research participants react to and express appropriate social behavior.

Findings are, therefore, likely to be context-bound and simply a reflection of the assumptions that the researcher brings to the investigation.

There are numerous examples of quantitative data in psychological research, including mental health. Here are a few examples:

Another example is the Experience in Close Relationships Scale (ECR), a self-report questionnaire widely used to assess adult attachment styles .

The ECR provides quantitative data that can be used to assess attachment styles and predict relationship outcomes.

Neuroimaging data : Neuroimaging techniques, such as MRI and fMRI, provide quantitative data on brain structure and function.

This data can be analyzed to identify brain regions involved in specific mental processes or disorders.

For example, the Beck Depression Inventory (BDI) is a clinician-administered questionnaire widely used to assess the severity of depressive symptoms in individuals.

The BDI consists of 21 questions, each scored on a scale of 0 to 3, with higher scores indicating more severe depressive symptoms. 

Quantitative Data Analysis

Statistics help us turn quantitative data into useful information to help with decision-making. We can use statistics to summarize our data, describing patterns, relationships, and connections. Statistics can be descriptive or inferential.

Descriptive statistics help us to summarize our data. In contrast, inferential statistics are used to identify statistically significant differences between groups of data (such as intervention and control groups in a randomized control study).

  • Quantitative researchers try to control extraneous variables by conducting their studies in the lab.
  • The research aims for objectivity (i.e., without bias) and is separated from the data.
  • The design of the study is determined before it begins.
  • For the quantitative researcher, the reality is objective, exists separately from the researcher, and can be seen by anyone.
  • Research is used to test a theory and ultimately support or reject it.

Limitations of Quantitative Research

  • Context: Quantitative experiments do not take place in natural settings. In addition, they do not allow participants to explain their choices or the meaning of the questions they may have for those participants (Carr, 1994).
  • Researcher expertise: Poor knowledge of the application of statistical analysis may negatively affect analysis and subsequent interpretation (Black, 1999).
  • Variability of data quantity: Large sample sizes are needed for more accurate analysis. Small-scale quantitative studies may be less reliable because of the low quantity of data (Denscombe, 2010). This also affects the ability to generalize study findings to wider populations.
  • Confirmation bias: The researcher might miss observing phenomena because of focus on theory or hypothesis testing rather than on the theory of hypothesis generation.

Advantages of Quantitative Research

  • Scientific objectivity: Quantitative data can be interpreted with statistical analysis, and since statistics are based on the principles of mathematics, the quantitative approach is viewed as scientifically objective and rational (Carr, 1994; Denscombe, 2010).
  • Useful for testing and validating already constructed theories.
  • Rapid analysis: Sophisticated software removes much of the need for prolonged data analysis, especially with large volumes of data involved (Antonius, 2003).
  • Replication: Quantitative data is based on measured values and can be checked by others because numerical data is less open to ambiguities of interpretation.
  • Hypotheses can also be tested because of statistical analysis (Antonius, 2003).

Antonius, R. (2003). Interpreting quantitative data with SPSS . Sage.

Black, T. R. (1999). Doing quantitative research in the social sciences: An integrated approach to research design, measurement and statistics . Sage.

Braun, V. & Clarke, V. (2006). Using thematic analysis in psychology . Qualitative Research in Psychology , 3, 77–101.

Carr, L. T. (1994). The strengths and weaknesses of quantitative and qualitative research : what method for nursing? Journal of advanced nursing, 20(4) , 716-721.

Denscombe, M. (2010). The Good Research Guide: for small-scale social research. McGraw Hill.

Denzin, N., & Lincoln. Y. (1994). Handbook of Qualitative Research. Thousand Oaks, CA, US: Sage Publications Inc.

Glaser, B. G., Strauss, A. L., & Strutzel, E. (1968). The discovery of grounded theory; strategies for qualitative research. Nursing research, 17(4) , 364.

Minichiello, V. (1990). In-Depth Interviewing: Researching People. Longman Cheshire.

Punch, K. (1998). Introduction to Social Research: Quantitative and Qualitative Approaches. London: Sage

Further Information

  • Designing qualitative research
  • Methods of data collection and analysis
  • Introduction to quantitative and qualitative research
  • Checklists for improving rigour in qualitative research: a case of the tail wagging the dog?
  • Qualitative research in health care: Analysing qualitative data
  • Qualitative data analysis: the framework approach
  • Using the framework method for the analysis of
  • Qualitative data in multi-disciplinary health research
  • Content Analysis
  • Grounded Theory
  • Thematic Analysis

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  • Qualitative vs Quantitative Research | Examples & Methods

Qualitative vs Quantitative Research | Examples & Methods

Published on 4 April 2022 by Raimo Streefkerk . Revised on 8 May 2023.

When collecting and analysing data, quantitative research deals with numbers and statistics, while qualitative research  deals with words and meanings. Both are important for gaining different kinds of knowledge.

Common quantitative methods include experiments, observations recorded as numbers, and surveys with closed-ended questions. Qualitative research Qualitative research is expressed in words . It is used to understand concepts, thoughts or experiences. This type of research enables you to gather in-depth insights on topics that are not well understood.

Table of contents

The differences between quantitative and qualitative research, data collection methods, when to use qualitative vs quantitative research, how to analyse qualitative and quantitative data, frequently asked questions about qualitative and quantitative research.

Quantitative and qualitative research use different research methods to collect and analyse data, and they allow you to answer different kinds of research questions.

Qualitative vs quantitative research

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Quantitative and qualitative data can be collected using various methods. It is important to use a data collection method that will help answer your research question(s).

Many data collection methods can be either qualitative or quantitative. For example, in surveys, observations or case studies , your data can be represented as numbers (e.g. using rating scales or counting frequencies) or as words (e.g. with open-ended questions or descriptions of what you observe).

However, some methods are more commonly used in one type or the other.

Quantitative data collection methods

  • Surveys :  List of closed or multiple choice questions that is distributed to a sample (online, in person, or over the phone).
  • Experiments : Situation in which variables are controlled and manipulated to establish cause-and-effect relationships.
  • Observations: Observing subjects in a natural environment where variables can’t be controlled.

Qualitative data collection methods

  • Interviews : Asking open-ended questions verbally to respondents.
  • Focus groups: Discussion among a group of people about a topic to gather opinions that can be used for further research.
  • Ethnography : Participating in a community or organisation for an extended period of time to closely observe culture and behavior.
  • Literature review : Survey of published works by other authors.

A rule of thumb for deciding whether to use qualitative or quantitative data is:

  • Use quantitative research if you want to confirm or test something (a theory or hypothesis)
  • Use qualitative research if you want to understand something (concepts, thoughts, experiences)

For most research topics you can choose a qualitative, quantitative or mixed methods approach . Which type you choose depends on, among other things, whether you’re taking an inductive vs deductive research approach ; your research question(s) ; whether you’re doing experimental , correlational , or descriptive research ; and practical considerations such as time, money, availability of data, and access to respondents.

Quantitative research approach

You survey 300 students at your university and ask them questions such as: ‘on a scale from 1-5, how satisfied are your with your professors?’

You can perform statistical analysis on the data and draw conclusions such as: ‘on average students rated their professors 4.4’.

Qualitative research approach

You conduct in-depth interviews with 15 students and ask them open-ended questions such as: ‘How satisfied are you with your studies?’, ‘What is the most positive aspect of your study program?’ and ‘What can be done to improve the study program?’

Based on the answers you get you can ask follow-up questions to clarify things. You transcribe all interviews using transcription software and try to find commonalities and patterns.

Mixed methods approach

You conduct interviews to find out how satisfied students are with their studies. Through open-ended questions you learn things you never thought about before and gain new insights. Later, you use a survey to test these insights on a larger scale.

It’s also possible to start with a survey to find out the overall trends, followed by interviews to better understand the reasons behind the trends.

Qualitative or quantitative data by itself can’t prove or demonstrate anything, but has to be analysed to show its meaning in relation to the research questions. The method of analysis differs for each type of data.

Analysing quantitative data

Quantitative data is based on numbers. Simple maths or more advanced statistical analysis is used to discover commonalities or patterns in the data. The results are often reported in graphs and tables.

Applications such as Excel, SPSS, or R can be used to calculate things like:

  • Average scores
  • The number of times a particular answer was given
  • The correlation or causation between two or more variables
  • The reliability and validity of the results

Analysing qualitative data

Qualitative data is more difficult to analyse than quantitative data. It consists of text, images or videos instead of numbers.

Some common approaches to analysing qualitative data include:

  • Qualitative content analysis : Tracking the occurrence, position and meaning of words or phrases
  • Thematic analysis : Closely examining the data to identify the main themes and patterns
  • Discourse analysis : Studying how communication works in social contexts

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to test a hypothesis by systematically collecting and analysing data, while qualitative methods allow you to explore ideas and experiences in depth.

In mixed methods research , you use both qualitative and quantitative data collection and analysis methods to answer your research question .

The research methods you use depend on the type of data you need to answer your research question .

  • If you want to measure something or test a hypothesis , use quantitative methods . If you want to explore ideas, thoughts, and meanings, use qualitative methods .
  • If you want to analyse a large amount of readily available data, use secondary data. If you want data specific to your purposes with control over how they are generated, collect primary data.
  • If you want to establish cause-and-effect relationships between variables , use experimental methods. If you want to understand the characteristics of a research subject, use descriptive methods.

Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organisations.

There are various approaches to qualitative data analysis , but they all share five steps in common:

  • Prepare and organise your data.
  • Review and explore your data.
  • Develop a data coding system.
  • Assign codes to the data.
  • Identify recurring themes.

The specifics of each step depend on the focus of the analysis. Some common approaches include textual analysis , thematic analysis , and discourse analysis .

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Quantitative vs. Qualitative Research in Psychology

Anabelle Bernard Fournier is a researcher of sexual and reproductive health at the University of Victoria as well as a freelance writer on various health topics.

Emily is a board-certified science editor who has worked with top digital publishing brands like Voices for Biodiversity, Study.com, GoodTherapy, Vox, and Verywell.

qualitative vs quantitative research methods examples

  • Key Differences

Quantitative Research Methods

Qualitative research methods.

  • How They Relate

In psychology and other social sciences, researchers are faced with an unresolved question: Can we measure concepts like love or racism the same way we can measure temperature or the weight of a star? Social phenomena⁠—things that happen because of and through human behavior⁠—are especially difficult to grasp with typical scientific models.

At a Glance

Psychologists rely on quantitative and quantitative research to better understand human thought and behavior.

  • Qualitative research involves collecting and evaluating non-numerical data in order to understand concepts or subjective opinions.
  • Quantitative research involves collecting and evaluating numerical data. 

This article discusses what qualitative and quantitative research are, how they are different, and how they are used in psychology research.

Qualitative Research vs. Quantitative Research

In order to understand qualitative and quantitative psychology research, it can be helpful to look at the methods that are used and when each type is most appropriate.

Psychologists rely on a few methods to measure behavior, attitudes, and feelings. These include:

  • Self-reports , like surveys or questionnaires
  • Observation (often used in experiments or fieldwork)
  • Implicit attitude tests that measure timing in responding to prompts

Most of these are quantitative methods. The result is a number that can be used to assess differences between groups.

However, most of these methods are static, inflexible (you can't change a question because a participant doesn't understand it), and provide a "what" answer rather than a "why" answer.

Sometimes, researchers are more interested in the "why" and the "how." That's where qualitative methods come in.

Qualitative research is about speaking to people directly and hearing their words. It is grounded in the philosophy that the social world is ultimately unmeasurable, that no measure is truly ever "objective," and that how humans make meaning is just as important as how much they score on a standardized test.

Used to develop theories

Takes a broad, complex approach

Answers "why" and "how" questions

Explores patterns and themes

Used to test theories

Takes a narrow, specific approach

Answers "what" questions

Explores statistical relationships

Quantitative methods have existed ever since people have been able to count things. But it is only with the positivist philosophy of Auguste Comte (which maintains that factual knowledge obtained by observation is trustworthy) that it became a "scientific method."

The scientific method follows this general process. A researcher must:

  • Generate a theory or hypothesis (i.e., predict what might happen in an experiment) and determine the variables needed to answer their question
  • Develop instruments to measure the phenomenon (such as a survey, a thermometer, etc.)
  • Develop experiments to manipulate the variables
  • Collect empirical (measured) data
  • Analyze data

Quantitative methods are about measuring phenomena, not explaining them.

Quantitative research compares two groups of people. There are all sorts of variables you could measure, and many kinds of experiments to run using quantitative methods.

These comparisons are generally explained using graphs, pie charts, and other visual representations that give the researcher a sense of how the various data points relate to one another.

Basic Assumptions

Quantitative methods assume:

  • That the world is measurable
  • That humans can observe objectively
  • That we can know things for certain about the world from observation

In some fields, these assumptions hold true. Whether you measure the size of the sun 2000 years ago or now, it will always be the same. But when it comes to human behavior, it is not so simple.

As decades of cultural and social research have shown, people behave differently (and even think differently) based on historical context, cultural context, social context, and even identity-based contexts like gender , social class, or sexual orientation .

Therefore, quantitative methods applied to human behavior (as used in psychology and some areas of sociology) should always be rooted in their particular context. In other words: there are no, or very few, human universals.

Statistical information is the primary form of quantitative data used in human and social quantitative research. Statistics provide lots of information about tendencies across large groups of people, but they can never describe every case or every experience. In other words, there are always outliers.

Correlation and Causation

A basic principle of statistics is that correlation is not causation. Researchers can only claim a cause-and-effect relationship under certain conditions:

  • The study was a true experiment.
  • The independent variable can be manipulated (for example, researchers cannot manipulate gender, but they can change the primer a study subject sees, such as a picture of nature or of a building).
  • The dependent variable can be measured through a ratio or a scale.

So when you read a report that "gender was linked to" something (like a behavior or an attitude), remember that gender is NOT a cause of the behavior or attitude. There is an apparent relationship, but the true cause of the difference is hidden.

Pitfalls of Quantitative Research

Quantitative methods are one way to approach the measurement and understanding of human and social phenomena. But what's missing from this picture?

As noted above, statistics do not tell us about personal, individual experiences and meanings. While surveys can give a general idea, respondents have to choose between only a few responses. This can make it difficult to understand the subtleties of different experiences.

Quantitative methods can be helpful when making objective comparisons between groups or when looking for relationships between variables. They can be analyzed statistically, which can be helpful when looking for patterns and relationships.

Qualitative data are not made out of numbers but rather of descriptions, metaphors, symbols, quotes, analysis, concepts, and characteristics. This approach uses interviews, written texts, art, photos, and other materials to make sense of human experiences and to understand what these experiences mean to people.

While quantitative methods ask "what" and "how much," qualitative methods ask "why" and "how."

Qualitative methods are about describing and analyzing phenomena from a human perspective. There are many different philosophical views on qualitative methods, but in general, they agree that some questions are too complex or impossible to answer with standardized instruments.

These methods also accept that it is impossible to be completely objective in observing phenomena. Researchers have their own thoughts, attitudes, experiences, and beliefs, and these always color how people interpret results.

Qualitative Approaches

There are many different approaches to qualitative research, with their own philosophical bases. Different approaches are best for different kinds of projects. For example:

  • Case studies and narrative studies are best for single individuals. These involve studying every aspect of a person's life in great depth.
  • Phenomenology aims to explain experiences. This type of work aims to describe and explore different events as they are consciously and subjectively experienced.
  • Grounded theory develops models and describes processes. This approach allows researchers to construct a theory based on data that is collected, analyzed, and compared to reach new discoveries.
  • Ethnography describes cultural groups. In this approach, researchers immerse themselves in a community or group in order to observe behavior.

Qualitative researchers must be aware of several different methods and know each thoroughly enough to produce valuable research.

Some researchers specialize in a single method, but others specialize in a topic or content area and use many different methods to explore the topic, providing different information and a variety of points of view.

There is not a single model or method that can be used for every qualitative project. Depending on the research question, the people participating, and the kind of information they want to produce, researchers will choose the appropriate approach.

Interpretation

Qualitative research does not look into causal relationships between variables, but rather into themes, values, interpretations, and meanings. As a rule, then, qualitative research is not generalizable (cannot be applied to people outside the research participants).

The insights gained from qualitative research can extend to other groups with proper attention to specific historical and social contexts.

Relationship Between Qualitative and Quantitative Research

It might sound like quantitative and qualitative research do not play well together. They have different philosophies, different data, and different outputs. However, this could not be further from the truth.

These two general methods complement each other. By using both, researchers can gain a fuller, more comprehensive understanding of a phenomenon.

For example, a psychologist wanting to develop a new survey instrument about sexuality might and ask a few dozen people questions about their sexual experiences (this is qualitative research). This gives the researcher some information to begin developing questions for their survey (which is a quantitative method).

After the survey, the same or other researchers might want to dig deeper into issues brought up by its data. Follow-up questions like "how does it feel when...?" or "what does this mean to you?" or "how did you experience this?" can only be answered by qualitative research.

By using both quantitative and qualitative data, researchers have a more holistic, well-rounded understanding of a particular topic or phenomenon.

Qualitative and quantitative methods both play an important role in psychology. Where quantitative methods can help answer questions about what is happening in a group and to what degree, qualitative methods can dig deeper into the reasons behind why it is happening. By using both strategies, psychology researchers can learn more about human thought and behavior.

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By Anabelle Bernard Fournier Anabelle Bernard Fournier is a researcher of sexual and reproductive health at the University of Victoria as well as a freelance writer on various health topics.

Qualitative vs. Quantitative Research: Comparing the Methods and Strategies for Education Research

A woman sits at a library table with stacks of books and a laptop.

No matter the field of study, all research can be divided into two distinct methodologies: qualitative and quantitative research. Both methodologies offer education researchers important insights.

Education research assesses problems in policy, practices, and curriculum design, and it helps administrators identify solutions. Researchers can conduct small-scale studies to learn more about topics related to instruction or larger-scale ones to gain insight into school systems and investigate how to improve student outcomes.

Education research often relies on the quantitative methodology. Quantitative research in education provides numerical data that can prove or disprove a theory, and administrators can easily share the number-based results with other schools and districts. And while the research may speak to a relatively small sample size, educators and researchers can scale the results from quantifiable data to predict outcomes in larger student populations and groups.

Qualitative vs. Quantitative Research in Education: Definitions

Although there are many overlaps in the objectives of qualitative and quantitative research in education, researchers must understand the fundamental functions of each methodology in order to design and carry out an impactful research study. In addition, they must understand the differences that set qualitative and quantitative research apart in order to determine which methodology is better suited to specific education research topics.

Generate Hypotheses with Qualitative Research

Qualitative research focuses on thoughts, concepts, or experiences. The data collected often comes in narrative form and concentrates on unearthing insights that can lead to testable hypotheses. Educators use qualitative research in a study’s exploratory stages to uncover patterns or new angles.

Form Strong Conclusions with Quantitative Research

Quantitative research in education and other fields of inquiry is expressed in numbers and measurements. This type of research aims to find data to confirm or test a hypothesis.

Differences in Data Collection Methods

Keeping in mind the main distinction in qualitative vs. quantitative research—gathering descriptive information as opposed to numerical data—it stands to reason that there are different ways to acquire data for each research methodology. While certain approaches do overlap, the way researchers apply these collection techniques depends on their goal.

Interviews, for example, are common in both modes of research. An interview with students that features open-ended questions intended to reveal ideas and beliefs around attendance will provide qualitative data. This data may reveal a problem among students, such as a lack of access to transportation, that schools can help address.

An interview can also include questions posed to receive numerical answers. A case in point: how many days a week do students have trouble getting to school, and of those days, how often is a transportation-related issue the cause? In this example, qualitative and quantitative methodologies can lead to similar conclusions, but the research will differ in intent, design, and form.

Taking a look at behavioral observation, another common method used for both qualitative and quantitative research, qualitative data may consider a variety of factors, such as facial expressions, verbal responses, and body language.

On the other hand, a quantitative approach will create a coding scheme for certain predetermined behaviors and observe these in a quantifiable manner.

Qualitative Research Methods

  • Case Studies : Researchers conduct in-depth investigations into an individual, group, event, or community, typically gathering data through observation and interviews.
  • Focus Groups : A moderator (or researcher) guides conversation around a specific topic among a group of participants.
  • Ethnography : Researchers interact with and observe a specific societal or ethnic group in their real-life environment.
  • Interviews : Researchers ask participants questions to learn about their perspectives on a particular subject.

Quantitative Research Methods

  • Questionnaires and Surveys : Participants receive a list of questions, either closed-ended or multiple choice, which are directed around a particular topic.
  • Experiments : Researchers control and test variables to demonstrate cause-and-effect relationships.
  • Observations : Researchers look at quantifiable patterns and behavior.
  • Structured Interviews : Using a predetermined structure, researchers ask participants a fixed set of questions to acquire numerical data.

Choosing a Research Strategy

When choosing which research strategy to employ for a project or study, a number of considerations apply. One key piece of information to help determine whether to use a qualitative vs. quantitative research method is which phase of development the study is in.

For example, if a project is in its early stages and requires more research to find a testable hypothesis, qualitative research methods might prove most helpful. On the other hand, if the research team has already established a hypothesis or theory, quantitative research methods will provide data that can validate the theory or refine it for further testing.

It’s also important to understand a project’s research goals. For instance, do researchers aim to produce findings that reveal how to best encourage student engagement in math? Or is the goal to determine how many students are passing geometry? These two scenarios require distinct sets of data, which will determine the best methodology to employ.

In some situations, studies will benefit from a mixed-methods approach. Using the goals in the above example, one set of data could find the percentage of students passing geometry, which would be quantitative. The research team could also lead a focus group with the students achieving success to discuss which techniques and teaching practices they find most helpful, which would produce qualitative data.

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Those with an interest in learning how to harness research to develop innovative ideas to improve education systems may want to consider pursuing a doctoral degree. American University’s School of Education Online offers a Doctor of Education (EdD) in Education Policy and Leadership that prepares future educators, school administrators, and other education professionals to become leaders who effect positive changes in schools. Courses such as Applied Research Methods I: Enacting Critical Research provides students with the techniques and research skills needed to begin conducting research exploring new ways to enhance education. Learn more about American’ University’s EdD in Education Policy and Leadership .

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Qualitative vs Quantitative Research: Differences and Examples

Qualitative vs Quantitative Research

Understanding the differences between qualitative vs quantitative research is essential when conducting a research project, as both methods underpin the two key approaches in conducting a study.

In recent blogs, we elaborately discussed quantitative and qualitative research methods b ut what is the difference between the two? Which one is the best? Let’s find out.

Qualitative Research In a nutshell

Qualitative research is a research methodology where “quality” or opinion based research is conducted to derive research conclusions. This type of research is often conversational in nature rather than being quantifiable through empirical research and measurements.

Qualitative research: Methods & Characteristics

1. Conversation : A conversation takes place between the researcher and the respondent. This can be in the form of focus groups , in-depth interviews using telephonic / video / face-to-face conversations.

However, with the rise of online platforms, a bulk of steps in qualitative research involves creating and maintaining online community portals for a more quantifiable and recordable qualitative study.

LEARN ABOUT: Qualitative Interview

2. Conclusions : Research conclusions are subjective in nature when conducting qualitative research. The researcher may derive conclusions based on in-depth analysis of respondent attitude, reason behind responses and understanding of psychological motivations.

Quantitative Research In a nutshell

Quantitative research is a research methodology which uses questions and questionnaires to gather quantifiable data and perform statistical analysis to derive meaningful research conclusions.

Quantitative research: Methods & Characteristics

1. Questions : Quantitative research method uses surveys and polls to gather information on a given subject. There are a variety of question types used based on a nature of the research study.

For Example: If you want to conduct a customer satisfaction quantitative research, the Net Promoter Score is one of the critically acclaimed survey questions for this purpose.

2. Distribution : Quantitative research uses email surveys as the primary mode of gathering responses to questions. Alternatively, technology has given rise to offline distribution methods for relatively remote locations using offline mobile data capture apps. For social sciences and psychological quantitative research, social media surveys are also used to gather data.

3. Statistical Analysis : Quantitative research uses a wide range of data analysis techniques such as Conjoint Analysis , Cross Tabulation and Trend Analysis .

Qualitative vs Quantitative Research

Now let’s compare the qualitative and quantitative research methods in different aspects so that you can choose the right one in your next investigation.:

1. Objective and flow of research

Quantitative research is used in data-oriented research where the objective of research design is to derive “measurable empirical evidence” based on fixed and pre-determined questions. The flow of research, is therefore, decided before the research is conducted.

Where as, qualitative research is used where the objective is research is to keep probing the respondents based on previous answers under the complete discretion of the interviewer. The flow of research is not determined and the researcher / interviewer has the liberty to frame and ask new questions.

2. Respondent sample size

Respondents or sample of a particular panel is much larger for quantitative research such that enough verifiable information is gather to reach a conclusion without opinion bias. In large scale quantitative research, sample size can be in thousands.

Where as, qualitative research inherently uses less sample size because a large sample size makes it difficult of the research to probe respondents. For instance, a typical political focus group study evaluating election candidates involves no more than 5-10 panelists.

3. Information gathering

Quantitative research uses information gathering methods that can be quantified and processed for statistical analysis techniques. Simply put – quantitative research is heavily dependent on “numbers”, data and stats.

LEARN ABOUT: Research Process Steps

Where as, qualitative research uses conversational methods to gather relevant information on a given subject.

4. Post-research response analysis and conclusions

Quantitative research uses a variety of statistical analysis methods to derive quantifiable research conclusions. These are based on mathematical processes applied on the gather data.

Where as, qualitative researc h depends on the interviewer to derive research conclusions based on qualitative conversations held with the respondents. This conclusion is effectively subjective in nature. This is why quantitative research recordings are often reviewed by senior researchers before the final research conclusion is drawn.

Differences between qualitative vs quantitative research

Differences between Qualitative vs quantitative

We hope that this information helps you choose your next research method and achieve your goals.

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Qualitative and Quantitative Research — Explore the differences

Sumalatha G

In the research arena, there are two main approaches that researchers can take —  qualitative and quantitative research. Understanding the fundamentals of these two methods is crucial for conducting effective research and obtaining accurate results.

This article provides insights into the differences between qualitative and quantitative research and we also discuss how to develop research questions for qualitative and quantitative studies, and how to gather and analyze data using these research approaches. Furthermore, we will examine how to interpret findings from qualitative and quantitative research, as well as identify ethical considerations.

By the end of this comprehensive article, readers will be equipped with the knowledge and tools to apply qualitative and quantitative research to advance knowledge in their respective fields.

What is Qualitative and Quantitative Research?

Qualitative research aims to understand complex phenomena by exploring the subjective experiences and perspectives of individuals. It focuses on gathering in-depth data through techniques such as interviews, observations, and open-ended surveys. This approach allows researchers to delve into the intricacies of the topic, uncovering unique insights that may not be captured through quantitative methods alone.

For example, imagine a study on the impact of social media on mental health. Qualitative research would involve conducting interviews with individuals who have experienced negative effects from excessive social media use. Through these interviews, researchers can gain a deep understanding of the participants' experiences, emotions, and thoughts. They can explore the nuances of how social media affects different aspects of mental health, such as self-esteem, body image, and social comparison.

Conversely, quantitative research involves collecting numerical data and analyzing it using statistical methods to identify patterns, trends, and relationships. This approach allows researchers to generalize their findings to a larger population and calculate statistically significant results. It relies on structured surveys, experiments, and other data collection methods that provide standardized data for analysis.

Continuing with the example of social media and mental health, quantitative research would involve administering surveys to a large sample of individuals. The surveys would include questions that measure various aspects of mental health, such as anxiety, depression, and life satisfaction. By collecting numerical data from a large and diverse sample, researchers can identify trends and relationships between social media use and mental health outcomes.

Both qualitative and quantitative research have their strengths and weaknesses. Qualitative research allows for a deep understanding of the topic, providing rich insights and capturing the context of the participants' experiences. It allows researchers to uncover unique perspectives and shed light on subjective experiences.

On the other hand, quantitative research entails a structured and systematic approach to data collection and analysis, allowing for comparisons and generalizations across different groups and contexts.

However, it is crucial to emphasize that qualitative and quantitative research are not mutually exclusive. They frequently serve as a complement to one another within the realm of research studies. Researchers may use qualitative methods to explore a topic in-depth and generate hypotheses, which can then be tested using quantitative methods. This combination of approaches, known as mixed methods research, allows for a more comprehensive understanding of complex phenomena.

Advantages and Disadvantages of Each Research Method

Qualitative research offers the advantage of generating detailed and nuanced data. It allows researchers to explore complex issues and gain a deeper understanding of participants' thoughts, emotions, and behaviors. However, qualitative research can be time-consuming, and data analysis may be subjective.

In contrast, quantitative research provides objective and quantifiable data, making it easier to draw conclusions and establish causation. It enables researchers to collect data from large samples, increasing the generalizability of findings. Nevertheless, quantitative research may overlook important contextual information and fail to capture the complexities of human experiences. Additionally, it requires a solid understanding of statistical techniques for accurate analysis.

When to Use Qualitative or Quantitative Research?

The choice between qualitative and quantitative research depends on the research questions and objectives. Qualitative research is appropriate when exploring new or complex phenomena, seeking in-depth insights, or generating hypotheses for further investigation. It is particularly useful in social sciences and humanities. On the other hand, quantitative research is suitable when aiming to establish causal relationships, generalize findings to a larger population, or measure phenomena systematically and objectively. It is commonly employed in sciences such as psychology, economics, and medicine.

By considering the nature of the research question, the available resources, and the desired outcomes, researchers can make an informed decision on the appropriate research approach.

How to develop research Questions for Qualitative and Quantitative Studies?

A well-defined research question is essential for conducting meaningful research. In qualitative studies, research questions are exploratory and aim to understand the experiences, perceptions, and meanings of participants. These questions should be open-ended and allow for in-depth exploration of the phenomenon under investigation.

In quantitative research, research questions are often formulated to test hypotheses or examine relationships between variables. These questions should be clear, specific, and measurable to guide data collection and analysis.

Regardless of the research approach, it is crucial to develop research questions that align with the research objectives, is feasible to investigate and contribute to existing knowledge in the field.

Gathering and Analyzing Data

Qualitative research involves collecting data through various techniques, such as interviews, focus groups, and observations. Researchers must establish rapport with participants to encourage open and honest responses. The data collected is then analyzed using methods like thematic analysis and constant comparison to identify patterns, themes, and categories. In quantitative research, data is collected using surveys, experiments, or other structured methods. Researchers aim to obtain a representative sample and ensure the reliability and validity of the data. Statistical analysis techniques, such as descriptive statistics, correlation, and regression, are then applied to conclude.

Regardless of the research approach, it is essential to document the data collection and analysis process thoroughly to ensure transparency and reproducibility.

Interpreting Findings

Interpreting findings from qualitative research involves carefully analyzing the patterns, themes, and categories identified during data analysis. Researchers aim to understand the overarching meaning of the data and draw conclusions based on the participants' experiences and perspectives. The findings are often supported by direct quotes or examples from the data. In quantitative research, findings are interpreted by analyzing statistical results and examining the significance of relationships or differences. Researchers must carefully consider the limitations of the study and the generalizability of the findings. The results are often presented using tables, charts, and graphs for clarity.

Irrespective of the research approach, it is crucial to avoid generalizing beyond the scope of the data and to consider alternative interpretations.

Identifying Ethical Considerations in Qualitative and Quantitative Research

Both qualitative and quantitative research must adhere to ethical guidelines to protect the rights and well-being of participants. Researchers should obtain informed consent, ensure confidentiality, and prevent harm. In qualitative research, building trust and maintaining participant anonymity is crucial. In quantitative research, privacy and data protection are paramount.

Additionally, researchers must consider the potential biases, power dynamics, and conflicts of interest that may influence the research process and findings. Being aware of these ethical considerations helps ensure the integrity and reliability of the research.

How to Write a Research Report Based on Qualitative or Quantitative Data

When writing a research report, it is essential to structure it clearly and concisely. In qualitative research, the report typically includes an introduction, literature review, methodology, findings, discussion, and conclusion. The findings section focuses on the themes and patterns identified during analysis and is supported by quotes or examples from the data.

In quantitative research, the report generally consists of an introduction, literature review, methodology, results, discussion, and conclusion. The results section presents the statistical analysis and findings in a clear and organized manner, often using tables, charts, and graphs.

The report should be written in a scholarly tone, provide sufficient details, and communicate the research findings and implications.

Assessing Reliability and Validity of Qualitative and Quantitative Results

Reliability and validity are crucial considerations in research. In qualitative research, researchers can enhance reliability by using multiple researchers to analyze the data and compare their interpretations. Validity can be strengthened by employing rigorous data collection methods, establishing trustworthiness, and including participant validation.

In quantitative research, reliability can be assessed through test-retest reliability or inter-rater reliability. Validity can be evaluated by examining internal validity, external validity, and construct validity. Additionally, researchers should carefully consider potential confounding variables and ensure proper control measures are in place.

By assessing reliability and validity, researchers can enhance the credibility and trustworthiness of their research findings.

Qualitative and quantitative research are distinct yet complementary approaches to conducting research. Understanding when to use each method, developing appropriate research questions, gathering and analyzing data, interpreting findings, and addressing ethical considerations are all critical aspects of conducting valuable research. By embracing these methodologies and applying them appropriately, researchers can contribute to the advancement of knowledge and make meaningful contributions to their respective fields.

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Enago Academy

Qualitative Vs. Quantitative Research — A step-wise guide to conduct research

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A research study includes the collection and analysis of data. In quantitative research, the data are analyzed with numbers and statistics, and in qualitative research, the data analyzed are non-numerical and perceive the meaning of social reality.

What Is Qualitative Research?

Qualitative research observes and describes a phenomenon to gain a deeper understanding of a subject. It is also used to generate hypotheses for further studies. In general, qualitative research is explanatory and helps understands how an individual perceives non-numerical data, like video, photographs, or audio recordings. The qualitative data is collected from diary accounts or interviews and analyzed by grounded theory or thematic analysis.

When to Use Qualitative Research?

Qualitative research is used when the outcome of the research study is to disseminate knowledge and understand concepts, thoughts, and experiences. This type of research focuses on creating ideas and formulating theories or hypotheses .

Benefits of Qualitative Research

  • Unlike quantitative research, which relies on numerical data, qualitative research relies on data collected from interviews, observations, and written texts.
  • It is often used in fields such as sociology and anthropology, where the goal is to understand complex social phenomena.
  • Qualitative research is considered to be more flexible and adaptive, as it is used to study a wide range of social aspects.
  • Additionally, qualitative research often leads to deeper insights into the research study. This helps researchers and scholars in designing their research methods .

Qualitative Research Example

In research, to understand the culture of a pharma company, one could take an ethnographic approach. With an experience in the company, one could gather data based on the —

  • Field notes with observations, and reflections on one’s experiences of the company’s culture
  • Open-ended surveys for employees across all the company’s departments via email to find out variations in culture across teams and departments
  • Interview sessions with employees and gather information about their experiences and perspectives.

What Is Quantitative Research?

Quantitative research is for testing hypotheses and measuring relationships between variables. It follows the process of objectively collecting data and analyzing it numerically, to determine and control variables of interest. This type of research aims to test causal relationships between variables and provide generalized results. These results determine if the theory proposed for the research study could be accepted or rejected.

When to Use Quantitative Research?

Quantitative research is used when a research study needs to confirm or test a theory or a hypothesis. When a research study is focused on measuring and quantifying data, using a quantitative approach is appropriate. It is often used in fields such as economics, marketing, or biology, where researchers are interested in studying trends and relationships between variables .

Benefits of Quantitative Research

  • Quantitative data is interpreted with statistical analysis . The type of statistical study is based on the principles of mathematics and it provides a fast, focused, scientific and relatable approach.
  • Quantitative research creates an ability to replicate the test and results of research. This approach makes the data more reliable and less open to argument.
  • After collecting the quantitative data, expected results define which statistical tests are applicable and results provide a quantifiable conclusion for the research hypothesis
  • Research with complex statistical analysis is considered valuable and impressive. Quantitative research is associated with technical advancements like computer modeling and data-based decisions.

Quantitative Research Example

An organization wishes to conduct a customer satisfaction (CSAT) survey by using a survey template. From the survey, the organization can acquire quantitative data and metrics on the brand or the organization based on the customer’s experience. Various parameters such as product quality, pricing, customer experience, etc. could be used to generate data in the form of numbers that is statistically analyzed.

qualitative vs. quantitative research

Data Collection Methods

1. qualitative data collection methods.

Qualitative data is collected from interview sessions, discussions with focus groups, case studies, and ethnography (scientific description of people and cultures with their customs and habits). The collection methods involve understanding and interpreting social interactions.

Qualitative research data also includes respondents’ opinions and feelings, which is conducted face-to-face mostly in focus groups. Respondents are asked open-ended questions either verbally or through discussion among a group of people, related to the research topic implemented to collect opinions for further research.

2. Quantitative Data Collection Methods

Quantitative research data is acquired from surveys, experiments, observations, probability sampling, questionnaire observation, and content review. Surveys usually contain a list of questions with multiple-choice responses relevant to the research topic under study. With the availability of online survey tools, researchers can conduct a web-based survey for quantitative research.

Quantitative data is also assimilated from research experiments. While conducting experiments, researchers focus on exploring one or more independent variables and studying their effect on one or more dependent variables.

A Step-wise Guide to Conduct Qualitative and Quantitative Research

  • Understand the difference between types of research — qualitative, quantitative, or mixed-methods-based research.
  • Develop a research question or hypothesis. This research approach will define which type of research one could choose.
  • Choose a method for data collection. Depending on the process of data collection, the type of research could be determined.
  • Analyze and interpret the collected data. Based on the analyzed data, results are reported.
  • If observed results are not equivalent to expected results, consider using an unbiased research approach or choose both qualitative and quantitative research methods for preferred results.

Qualitative Vs. Quantitative Research – A Comparison

With an awareness of qualitative vs. quantitative research and the different data collection methods , researchers could use one or both types of research approaches depending on their preferred results. Moreover, to implement unbiased research and acquire meaningful insights from the research study, it is advisable to consider both qualitative and quantitative research methods .

Through this article, you would have understood the comparison between qualitative and quantitative research. However, if you have any queries related to qualitative vs. quantitative research, do comment below or email us.

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Home » Qualitative Vs Quantitative Research

Qualitative Vs Quantitative Research

Table of Contents

Qualitative Vs Quantitative Research

Qualitative research and quantitative research are two different approaches used in conducting research. Here’s a brief explanation of the differences between the two:

Qualitative Research is exploratory research that seeks to understand a phenomenon in its natural setting from the perspective of the people involved. It uses methods like interviews, focus groups, and observation to gather data.

Quantitative Research is structured research that focuses on measuring and analyzing numerical data. It uses methods like surveys, experiments, and statistical analysis to gather and analyze data.

Data Collection

Qualitative Research uses non-numeric data, such as words, images, and observations, to gather data. This data is often subjective and can be difficult to analyze.

Quantitative Research, on the other hand, uses numerical data, such as survey responses or experimental measurements, to gather data. This data is objective and easier to analyze.

Data Analysis

Qualitative Research uses an interpretive approach to analyze data, meaning that the researcher is interested in understanding the meaning behind the data. This often involves identifying patterns, themes, and relationships in the data.

Quantitative Research, on the other hand, uses statistical analysis to identify patterns and relationships in the data. This involves using mathematical formulas and statistical tests to analyze the data.

Qualitative Research is often used to gain a deeper understanding of a phenomenon or to generate hypotheses for further research. It is commonly used in fields like anthropology, sociology, and psychology.

Quantitative Research is often used to test hypotheses or to make predictions about a phenomenon. It is commonly used in fields like economics, engineering, and biology.

Differences between Qualitative and Quantitative Research

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  • What Is Quantitative Research? | Definition, Uses & Methods

What Is Quantitative Research? | Definition, Uses & Methods

Published on June 12, 2020 by Pritha Bhandari . Revised on June 22, 2023.

Quantitative research is the process of collecting and analyzing numerical data. It can be used to find patterns and averages, make predictions, test causal relationships, and generalize results to wider populations.

Quantitative research is the opposite of qualitative research , which involves collecting and analyzing non-numerical data (e.g., text, video, or audio).

Quantitative research is widely used in the natural and social sciences: biology, chemistry, psychology, economics, sociology, marketing, etc.

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Table of contents

Quantitative research methods, quantitative data analysis, advantages of quantitative research, disadvantages of quantitative research, other interesting articles, frequently asked questions about quantitative research.

You can use quantitative research methods for descriptive, correlational or experimental research.

  • In descriptive research , you simply seek an overall summary of your study variables.
  • In correlational research , you investigate relationships between your study variables.
  • In experimental research , you systematically examine whether there is a cause-and-effect relationship between variables.

Correlational and experimental research can both be used to formally test hypotheses , or predictions, using statistics. The results may be generalized to broader populations based on the sampling method used.

To collect quantitative data, you will often need to use operational definitions that translate abstract concepts (e.g., mood) into observable and quantifiable measures (e.g., self-ratings of feelings and energy levels).

Note that quantitative research is at risk for certain research biases , including information bias , omitted variable bias , sampling bias , or selection bias . Be sure that you’re aware of potential biases as you collect and analyze your data to prevent them from impacting your work too much.

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Once data is collected, you may need to process it before it can be analyzed. For example, survey and test data may need to be transformed from words to numbers. Then, you can use statistical analysis to answer your research questions .

Descriptive statistics will give you a summary of your data and include measures of averages and variability. You can also use graphs, scatter plots and frequency tables to visualize your data and check for any trends or outliers.

Using inferential statistics , you can make predictions or generalizations based on your data. You can test your hypothesis or use your sample data to estimate the population parameter .

First, you use descriptive statistics to get a summary of the data. You find the mean (average) and the mode (most frequent rating) of procrastination of the two groups, and plot the data to see if there are any outliers.

You can also assess the reliability and validity of your data collection methods to indicate how consistently and accurately your methods actually measured what you wanted them to.

Quantitative research is often used to standardize data collection and generalize findings . Strengths of this approach include:

  • Replication

Repeating the study is possible because of standardized data collection protocols and tangible definitions of abstract concepts.

  • Direct comparisons of results

The study can be reproduced in other cultural settings, times or with different groups of participants. Results can be compared statistically.

  • Large samples

Data from large samples can be processed and analyzed using reliable and consistent procedures through quantitative data analysis.

  • Hypothesis testing

Using formalized and established hypothesis testing procedures means that you have to carefully consider and report your research variables, predictions, data collection and testing methods before coming to a conclusion.

Despite the benefits of quantitative research, it is sometimes inadequate in explaining complex research topics. Its limitations include:

  • Superficiality

Using precise and restrictive operational definitions may inadequately represent complex concepts. For example, the concept of mood may be represented with just a number in quantitative research, but explained with elaboration in qualitative research.

  • Narrow focus

Predetermined variables and measurement procedures can mean that you ignore other relevant observations.

  • Structural bias

Despite standardized procedures, structural biases can still affect quantitative research. Missing data , imprecise measurements or inappropriate sampling methods are biases that can lead to the wrong conclusions.

  • Lack of context

Quantitative research often uses unnatural settings like laboratories or fails to consider historical and cultural contexts that may affect data collection and results.

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If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.

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  • Non-probability sampling
  • Inclusion and exclusion criteria

Research bias

  • Rosenthal effect
  • Implicit bias
  • Cognitive bias
  • Selection bias
  • Negativity bias
  • Status quo bias

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to systematically measure variables and test hypotheses . Qualitative methods allow you to explore concepts and experiences in more detail.

In mixed methods research , you use both qualitative and quantitative data collection and analysis methods to answer your research question .

Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organizations.

Operationalization means turning abstract conceptual ideas into measurable observations.

For example, the concept of social anxiety isn’t directly observable, but it can be operationally defined in terms of self-rating scores, behavioral avoidance of crowded places, or physical anxiety symptoms in social situations.

Before collecting data , it’s important to consider how you will operationalize the variables that you want to measure.

Reliability and validity are both about how well a method measures something:

  • Reliability refers to the  consistency of a measure (whether the results can be reproduced under the same conditions).
  • Validity   refers to the  accuracy of a measure (whether the results really do represent what they are supposed to measure).

If you are doing experimental research, you also have to consider the internal and external validity of your experiment.

Hypothesis testing is a formal procedure for investigating our ideas about the world using statistics. It is used by scientists to test specific predictions, called hypotheses , by calculating how likely it is that a pattern or relationship between variables could have arisen by chance.

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  • → Qualitative vs. quantitative research...

Qualitative vs. quantitative research: A simple guide

Quantitative research deals with numbers and statistics, while qualitative research involves pulling information from experiences and stories.

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Typeform    |    03.2024

From Tesla to Tushy, every successful brand is built on a foundation of both quantitative and qualitative research. Marketers and product developers use this zero-party data to frame their advertising strategies, product positioning, and brand voice—basically, everything that goes into designing and selling a product or service.

When it comes to qualitative vs. quantitative research, both methods have their benefits and drawbacks in certain applications. We break down what you need to know before running your next round of market research. 

Qualitative vs. quantitative research: What’s the difference?

Quantitative research counts and measures numbers to find statistical patterns, while qualitative research is a deep dive into understanding people’s thoughts and experiences. They're similar in that they both aim to uncover valuable insights, but they use different tools and approaches to do so.

But don’t be fooled into thinking that one research method is better than the other—both require systematically applied research methods and analysis.

What is qualitative research and data?

Qualitative research is like the Sherlock Holmes of the research world—it seeks to uncover the hidden stories, motivations, and intricacies that numbers can't reveal. Instead of crunching data, it dives deep into people's experiences, thoughts, and feelings to help explain certain behaviors and patterns. 

In qualitative research, it's not about numbers but rather words, pictures, and observations. You'll collect rich, unstructured data via interviews, focus group discussions, or open-ended surveys. 

Say you're a marketing rep keen on understanding how people perceive your smartphone brand. 

First, you organize a series of in-depth interviews with smartphone users, asking open-ended questions about their experiences with the brand. Participants share stories about their interactions, likes, dislikes, and emotional connections with the product. You also delve into social media posts, online reviews, and forum discussions to gauge the brand's online reputation.

As you analyze this data, patterns begin to emerge. You find that users consistently describe the brand as "innovative" and "user-friendly." However, you also discover a recurring frustration with battery life and customer support. Qualitative research not only provides you with insights into how people perceive the brand but also dives into the emotional nuances behind their perceptions. Armed with this knowledge, you can fine-tune your advertising campaigns and product improvements to align with your target audience's genuine feelings and experiences.

Pros and cons of qualitative research

Qualitative research is your go-to when you want to explore the human side of data. It's like having a heart-to-heart conversation with your research subjects. Just keep in mind that, like any detective work, it comes with its own quirks and challenges.

Deep insights: It's great at uncovering the "whys" and "hows" behind human behavior, providing rich insights that quantitative data can miss.

Flexible and exploratory: Qualitative research allows for flexibility, so you can adapt your questions and approach when you face the unexpected.

Humanizing data: Unlike numbers, qualitative research humanizes data by bringing stories and personal experiences to the forefront. It's perfect for capturing human nuances and emotions.

Subjectivity: Different researchers might draw different conclusions from the same data based on their own personal feelings, experiences, or opinions, so it's crucial to stay aware of potential bias.

Resource-intensive: Qualitative research demands time and effort. Conducting interviews, transcribing, and analyzing data is a labor-intensive process, which might not suit all budgets or timelines.

Smaller samples: Your pool of participants tends to be smaller compared to quantitative research, making it challenging to generalize findings to a larger population. It's like diving deep into a few personal stories rather than looking at the bigger picture.

Can’t always be automated: Unlike quantitative research, where you can automate data collection and analysis with software, qualitative research relies heavily on human interaction and interpretation. You can, however, create a survey with open-ended questions to collect qualitative data. Better yet, try our VideoAsk feature, which allows you to ask questions via pre-recorded video and lets respondents answer in video, voice, or text format, preserving that ever-important human element that defines qualitative data. 

"How would you describe our brand to a friend or colleague?" is a qualitative question.

What is quantitative research and data?

Quantitative research is all about numbers, statistics, and cold, hard data. It’s more structured and objective and helps reduce researcher biases . It gets at the “what” of a person’s behavior by answering questions like how many, how often, and to what extent?

Let’s look at quantitative research in action. Imagine you're trying to pinpoint the target market for your new fitness app. You survey the app's users, collecting data on their age, gender, location, and fitness habits. The data reveals that 75% of your target users are ages 18-34, with a nearly even split between men and women. You also notice that users in urban areas are 20% more likely to use your app regularly than those in rural areas.

Quantitative research doesn't stop at just counting, though. It's also about analyzing data to spot trends and differences. In this case, it's clear that your core audience consists of younger adults in urban settings, and you can tailor your marketing strategies and app features to better cater to this demographic. So, if you're a number-crunching, stats-loving kind of researcher, quantitative research is your jam.

"On a scale of 1-10, how likely are you to recommend our brands to a friend or colleague?" is a quantitative question.

Pros and cons of quantitative research

In a nutshell, quantitative research is your go-to when you want solid, numerical answers. But remember, it won't tell you the whole story, and sometimes, life's questions are a bit too complex for a numbers-only approach. Keep these pros and cons in mind when running your next quantitative study:

Precision with numbers: Quantitative research is like a laser-guided missile for numbers. It offers precise measurements and statistical analysis, which is great when you need concrete answers.

Reproducibility: It's a cookie-cutter approach—your methods and results can be replicated by others, making it a cornerstone of scientific rigor.

Generalizability: You can often apply findings to a larger population—if it works for one group, it might work for a similar one.

Limited bias: Quantitative research can be a bias-buster. With structured surveys, standardized data collection methods, and statistical analysis, it's easier to minimize researcher bias and keep the study objective. 

Fewer resources: If you're watching your budget, quantitative research may give you more bang for your buck. It often requires fewer resources in terms of time, personnel, and money, making it a practical choice, especially for smaller-scale research projects.

Limited depth: While it's king of numbers, quantitative research can be a bit shallow in understanding. It's like knowing the “what” but not the “why.”

Context ignored: Sometimes context gets lost in a sea of numbers, and you might miss the bigger picture.

Inflexibility: If your research question isn't easily quantifiable, you might end up with results that are difficult to decipher. Not everything can be counted or measured.

Which is better: Qualitative or quantitative research?

It’s a trick question. We’re not pitting qualitative and quantitative research against each other. However, one may prove more useful than the other, depending on your research goals. 

For example, it’s best to stick with qualitative research when:

You want to explore in-depth: Choose qualitative research when you need a deep understanding of a complex phenomenon, like customer perceptions or human behavior. It's like peeling back the layers of an onion to uncover the core.

You need to generate hypotheses: Qualitative research is fantastic for generating ideas or hypotheses that you can later test with quantitative research. 

You value the human perspective: If you want to capture emotions, stories, and personal experiences, opt for qualitative research. It's your go-to when you're interested in "the why" rather than just "the what."

On the other hand, quantitative research may prove more valuable if:

You need to measure and quantify: If you're after hard numbers, like percentages, averages, or correlations, quantitative research is your go-to.

You want to generalize to a larger population: Quantitative research allows you to make statistically valid generalizations to a broader audience. If you plan to reach a wide market, this is your best bet.

You prefer structured and standardized data collection: When consistency and minimizing bias are critical, quantitative research methods like surveys and online tests provide a structured and uniform approach. 

However, you aren’t limited to just one type of research method. You can use both qualitative and quantitative data to give you the most insightful information when:

You need a comprehensive understanding: Sometimes, using both qualitative and quantitative research sequentially is the ideal approach. Start with qualitative research to explore a topic, identify key variables, and generate hypotheses. Then, use quantitative research to test those hypotheses on a larger scale, ensuring a more comprehensive understanding.

You want to validate findings: When you've conducted qualitative research and want to make sure your findings are not just anecdotal, quantitative research can validate and generalize your insights to a broader population.

You're tackling a complex problem: For multifaceted issues, using both approaches can provide a well-rounded view. Qualitative research can uncover the depth and nuances, while quantitative research can quantify the extent of the issue and help prioritize actions.

Quantitative research provides evidence and predictions. Qualitative research provides context and explanations. So which one is best for you? That depends on the questions you need answered.

Research methods

Quantitative and qualitative research methods are systematic ways of collecting data and testing hypotheses. And guess what? It’s something you already do all the time.

We constantly take in information from our surroundings to figure out how to interact with the people around us.

The same goes for market research . A company tries to learn more about their customers and the market. Why? To develop an effective marketing plan or tweak one they already have. The method you use to do this depends on the data that will answer your key questions.

Qualitative research methods

Here are some of the most common qualitative research methods:

In-depth interviews: Known as IDI in market research circles, in-depth interviews are ideal for digging into people’s attitudes and experiences. 

Case studies: In-depth analysis of a single case or a few cases are best suited for investigating unique or complex cases in depth

Focus groups: These are effective for getting several opinions in a conversational format. Participants lead the discussion, while a facilitator guides the conversation through a list of topics, questions, or projective exercises.

Participant observation: Simply engaging and observing your audience day-to-day provides a firsthand view of how people interact in real-life situations.

Historical research: Exploring historical documents and records helps you examine the past through primary and secondary sources, contributing to our understanding of historical events and trends and how they may relate to the current scenario.

Qualitative surveys: Surveys comprised of open-ended questions provide an automated way to receive qualitative data through a quantitative approach..

Ethnography: Ethnography is a broad market research approach that involves all of the methods above in order to gain a comprehensive understanding of the culture or community being studied. 

Quantitative research methods

Here are some of the most common quantitative research methods:

Surveys: Surveys conducted online, over the phone, and even in person with structured interview questionnaires are an efficient way of collecting data from a large pool of participants. 

Polls: Polls are one- or two-question surveys that are often used to gauge public opinion on an important matter (or a frivolous matter—it’s your poll). Because polls are only one or two questions, analysis is pretty much immediate.

Structured observation: This is a structured form of ethnography used to measure certain actions or behaviors, such as tracking how many boxes of cereal people pick up before choosing one to purchase.

Experiment: Market researchers conduct controlled, manipulated, or randomized experiments to understand how specific variables influence outcomes through methods like A/B testing or pilot testing.

Quizzes: Answering a few general questions to find out which Harry Potter character you are may seem like fun and games, but interactive quizzes are a great tool for gathering information while keeping your audience engaged. 

Secondary data analysis: This cost-effective research method taps into big existing datasets like government databases or company records to pull relevant data. 

Mixed research methods

Mixed research methods combine both qualitative and quantitative approaches to provide a comprehensive understanding of the question at hand. Some of the most common mixed research methods include:

User testing: You’ve heard the phrase “Show, don’t tell.” So rather than asking people to explain their experiences, why not have them show you? User testing can tell you where you thrive and fall short, so you can adjust your marketing strategy accordingly.

Help transcripts: Live chat or call transcripts can yield both qualitative and quantitative data. Reading and coding them can help you understand people’s pain points and challenges throughout your conversion funnel.

Customer reviews: Look beyond your own surveys and check sites like Yelp or Google reviews. What are people saying about you? What do they like and dislike? The things people say and how often they say it can yield robust qualitative and quantitative data.

Data analysis

Data analysis is the search for patterns in data, followed by the interpretation of that information to help explain why those patterns are there.

It’s important to keep in mind that quantitative and qualitative data aren't mutually exclusive.

Qualitative data can be translated into quantitative data. For example, you could count the number of times interviewees used a particular word to describe your product to yield quantitative data.

Similarly, quantitative methods of analysis require you to explain what the patterns mean and connect them to other parts of your business—a qualitative exercise!

Qualitative data analysis example

Qualitative data can be difficult to analyze since it’s largely made up of text, images, videos, and open-ended responses instead of numbers. Examples of qualitative data analysis include:

Thematic analysis: Identifying and categorizing recurring themes, patterns, or concepts within the data to uncover the most prevalent and significant themes in your dataset

Content analysis: Examining large amounts of text, visuals, or audio content to identify themes or patterns 

Discourse analysis: Dissecting the language used in the data to understand how individuals or groups construct meaning and social reality through their discourse

Cross-case analysis: Comparing and contrasting multiple cases to identify commonalities and differences, helping to develop broader insights

Quantitative data analysis example

Quantitative data analysis is all about crunching numbers. It can involve presenting data models such as graphs, charts, tables, probabilities, and more.

Tools like Excel, R, and Stata make it easy to track quantitative data like:

Average scores and means

The number of times a specific response is recorded

Connections or potential cause-and-effect relationships between two or more variables

The reliability and validity of results 

Get the right data with Typeform

Congrats—you’ve learned all about the differences between qualitative vs. quantitative research.

Now, the key to successful data collection is iteration.

That doesn’t mean doing the same thing again and again.

It means continually returning to your questions, methods, and data to spark new ideas and insights that'll level up your research —and your business.

Typeform makes it easy to design and automate forms that collect both quantitative and qualitative data—no extensive interviews or focus groups required. With conditional formatting and various question types, you can gather the information you need to get more customers.

The author Lydia Kentowski

About the author

Lydia is an endlessly curious brand and content marketer with a fervor for writing. Find her over at the Typeform blog or sauntering around the PNW.

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Qualitative study.

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Last Update: September 18, 2022 .

  • Introduction

Qualitative research is a type of research that explores and provides deeper insights into real-world problems. [1] Instead of collecting numerical data points or intervene or introduce treatments just like in quantitative research, qualitative research helps generate hypotheses as well as further investigate and understand quantitative data. Qualitative research gathers participants' experiences, perceptions, and behavior. It answers the hows and whys instead of how many or how much. It could be structured as a stand-alone study, purely relying on qualitative data or it could be part of mixed-methods research that combines qualitative and quantitative data. This review introduces the readers to some basic concepts, definitions, terminology, and application of qualitative research.

Qualitative research at its core, ask open-ended questions whose answers are not easily put into numbers such as ‘how’ and ‘why’. [2] Due to the open-ended nature of the research questions at hand, qualitative research design is often not linear in the same way quantitative design is. [2] One of the strengths of qualitative research is its ability to explain processes and patterns of human behavior that can be difficult to quantify. [3] Phenomena such as experiences, attitudes, and behaviors can be difficult to accurately capture quantitatively, whereas a qualitative approach allows participants themselves to explain how, why, or what they were thinking, feeling, and experiencing at a certain time or during an event of interest. Quantifying qualitative data certainly is possible, but at its core, qualitative data is looking for themes and patterns that can be difficult to quantify and it is important to ensure that the context and narrative of qualitative work are not lost by trying to quantify something that is not meant to be quantified.

However, while qualitative research is sometimes placed in opposition to quantitative research, where they are necessarily opposites and therefore ‘compete’ against each other and the philosophical paradigms associated with each, qualitative and quantitative work are not necessarily opposites nor are they incompatible. [4] While qualitative and quantitative approaches are different, they are not necessarily opposites, and they are certainly not mutually exclusive. For instance, qualitative research can help expand and deepen understanding of data or results obtained from quantitative analysis. For example, say a quantitative analysis has determined that there is a correlation between length of stay and level of patient satisfaction, but why does this correlation exist? This dual-focus scenario shows one way in which qualitative and quantitative research could be integrated together.

Examples of Qualitative Research Approaches

Ethnography

Ethnography as a research design has its origins in social and cultural anthropology, and involves the researcher being directly immersed in the participant’s environment. [2] Through this immersion, the ethnographer can use a variety of data collection techniques with the aim of being able to produce a comprehensive account of the social phenomena that occurred during the research period. [2] That is to say, the researcher’s aim with ethnography is to immerse themselves into the research population and come out of it with accounts of actions, behaviors, events, etc. through the eyes of someone involved in the population. Direct involvement of the researcher with the target population is one benefit of ethnographic research because it can then be possible to find data that is otherwise very difficult to extract and record.

Grounded Theory

Grounded Theory is the “generation of a theoretical model through the experience of observing a study population and developing a comparative analysis of their speech and behavior.” [5] As opposed to quantitative research which is deductive and tests or verifies an existing theory, grounded theory research is inductive and therefore lends itself to research that is aiming to study social interactions or experiences. [3] [2] In essence, Grounded Theory’s goal is to explain for example how and why an event occurs or how and why people might behave a certain way. Through observing the population, a researcher using the Grounded Theory approach can then develop a theory to explain the phenomena of interest.

Phenomenology

Phenomenology is defined as the “study of the meaning of phenomena or the study of the particular”. [5] At first glance, it might seem that Grounded Theory and Phenomenology are quite similar, but upon careful examination, the differences can be seen. At its core, phenomenology looks to investigate experiences from the perspective of the individual. [2] Phenomenology is essentially looking into the ‘lived experiences’ of the participants and aims to examine how and why participants behaved a certain way, from their perspective . Herein lies one of the main differences between Grounded Theory and Phenomenology. Grounded Theory aims to develop a theory for social phenomena through an examination of various data sources whereas Phenomenology focuses on describing and explaining an event or phenomena from the perspective of those who have experienced it.

Narrative Research

One of qualitative research’s strengths lies in its ability to tell a story, often from the perspective of those directly involved in it. Reporting on qualitative research involves including details and descriptions of the setting involved and quotes from participants. This detail is called ‘thick’ or ‘rich’ description and is a strength of qualitative research. Narrative research is rife with the possibilities of ‘thick’ description as this approach weaves together a sequence of events, usually from just one or two individuals, in the hopes of creating a cohesive story, or narrative. [2] While it might seem like a waste of time to focus on such a specific, individual level, understanding one or two people’s narratives for an event or phenomenon can help to inform researchers about the influences that helped shape that narrative. The tension or conflict of differing narratives can be “opportunities for innovation”. [2]

Research Paradigm

Research paradigms are the assumptions, norms, and standards that underpin different approaches to research. Essentially, research paradigms are the ‘worldview’ that inform research. [4] It is valuable for researchers, both qualitative and quantitative, to understand what paradigm they are working within because understanding the theoretical basis of research paradigms allows researchers to understand the strengths and weaknesses of the approach being used and adjust accordingly. Different paradigms have different ontology and epistemologies . Ontology is defined as the "assumptions about the nature of reality” whereas epistemology is defined as the “assumptions about the nature of knowledge” that inform the work researchers do. [2] It is important to understand the ontological and epistemological foundations of the research paradigm researchers are working within to allow for a full understanding of the approach being used and the assumptions that underpin the approach as a whole. Further, it is crucial that researchers understand their own ontological and epistemological assumptions about the world in general because their assumptions about the world will necessarily impact how they interact with research. A discussion of the research paradigm is not complete without describing positivist, postpositivist, and constructivist philosophies.

Positivist vs Postpositivist

To further understand qualitative research, we need to discuss positivist and postpositivist frameworks. Positivism is a philosophy that the scientific method can and should be applied to social as well as natural sciences. [4] Essentially, positivist thinking insists that the social sciences should use natural science methods in its research which stems from positivist ontology that there is an objective reality that exists that is fully independent of our perception of the world as individuals. Quantitative research is rooted in positivist philosophy, which can be seen in the value it places on concepts such as causality, generalizability, and replicability.

Conversely, postpositivists argue that social reality can never be one hundred percent explained but it could be approximated. [4] Indeed, qualitative researchers have been insisting that there are “fundamental limits to the extent to which the methods and procedures of the natural sciences could be applied to the social world” and therefore postpositivist philosophy is often associated with qualitative research. [4] An example of positivist versus postpositivist values in research might be that positivist philosophies value hypothesis-testing, whereas postpositivist philosophies value the ability to formulate a substantive theory.

Constructivist

Constructivism is a subcategory of postpositivism. Most researchers invested in postpositivist research are constructivist as well, meaning they think there is no objective external reality that exists but rather that reality is constructed. Constructivism is a theoretical lens that emphasizes the dynamic nature of our world. “Constructivism contends that individuals’ views are directly influenced by their experiences, and it is these individual experiences and views that shape their perspective of reality”. [6] Essentially, Constructivist thought focuses on how ‘reality’ is not a fixed certainty and experiences, interactions, and backgrounds give people a unique view of the world. Constructivism contends, unlike in positivist views, that there is not necessarily an ‘objective’ reality we all experience. This is the ‘relativist’ ontological view that reality and the world we live in are dynamic and socially constructed. Therefore, qualitative scientific knowledge can be inductive as well as deductive.” [4]

So why is it important to understand the differences in assumptions that different philosophies and approaches to research have? Fundamentally, the assumptions underpinning the research tools a researcher selects provide an overall base for the assumptions the rest of the research will have and can even change the role of the researcher themselves. [2] For example, is the researcher an ‘objective’ observer such as in positivist quantitative work? Or is the researcher an active participant in the research itself, as in postpositivist qualitative work? Understanding the philosophical base of the research undertaken allows researchers to fully understand the implications of their work and their role within the research, as well as reflect on their own positionality and bias as it pertains to the research they are conducting.

Data Sampling 

The better the sample represents the intended study population, the more likely the researcher is to encompass the varying factors at play. The following are examples of participant sampling and selection: [7]

  • Purposive sampling- selection based on the researcher’s rationale in terms of being the most informative.
  • Criterion sampling-selection based on pre-identified factors.
  • Convenience sampling- selection based on availability.
  • Snowball sampling- the selection is by referral from other participants or people who know potential participants.
  • Extreme case sampling- targeted selection of rare cases.
  • Typical case sampling-selection based on regular or average participants. 

Data Collection and Analysis

Qualitative research uses several techniques including interviews, focus groups, and observation. [1] [2] [3] Interviews may be unstructured, with open-ended questions on a topic and the interviewer adapts to the responses. Structured interviews have a predetermined number of questions that every participant is asked. It is usually one on one and is appropriate for sensitive topics or topics needing an in-depth exploration. Focus groups are often held with 8-12 target participants and are used when group dynamics and collective views on a topic are desired. Researchers can be a participant-observer to share the experiences of the subject or a non-participant or detached observer.

While quantitative research design prescribes a controlled environment for data collection, qualitative data collection may be in a central location or in the environment of the participants, depending on the study goals and design. Qualitative research could amount to a large amount of data. Data is transcribed which may then be coded manually or with the use of Computer Assisted Qualitative Data Analysis Software or CAQDAS such as ATLAS.ti or NVivo. [8] [9] [10]

After the coding process, qualitative research results could be in various formats. It could be a synthesis and interpretation presented with excerpts from the data. [11] Results also could be in the form of themes and theory or model development.

Dissemination

To standardize and facilitate the dissemination of qualitative research outcomes, the healthcare team can use two reporting standards. The Consolidated Criteria for Reporting Qualitative Research or COREQ is a 32-item checklist for interviews and focus groups. [12] The Standards for Reporting Qualitative Research (SRQR) is a checklist covering a wider range of qualitative research. [13]

Examples of Application

Many times a research question will start with qualitative research. The qualitative research will help generate the research hypothesis which can be tested with quantitative methods. After the data is collected and analyzed with quantitative methods, a set of qualitative methods can be used to dive deeper into the data for a better understanding of what the numbers truly mean and their implications. The qualitative methods can then help clarify the quantitative data and also help refine the hypothesis for future research. Furthermore, with qualitative research researchers can explore subjects that are poorly studied with quantitative methods. These include opinions, individual's actions, and social science research.

A good qualitative study design starts with a goal or objective. This should be clearly defined or stated. The target population needs to be specified. A method for obtaining information from the study population must be carefully detailed to ensure there are no omissions of part of the target population. A proper collection method should be selected which will help obtain the desired information without overly limiting the collected data because many times, the information sought is not well compartmentalized or obtained. Finally, the design should ensure adequate methods for analyzing the data. An example may help better clarify some of the various aspects of qualitative research.

A researcher wants to decrease the number of teenagers who smoke in their community. The researcher could begin by asking current teen smokers why they started smoking through structured or unstructured interviews (qualitative research). The researcher can also get together a group of current teenage smokers and conduct a focus group to help brainstorm factors that may have prevented them from starting to smoke (qualitative research).

In this example, the researcher has used qualitative research methods (interviews and focus groups) to generate a list of ideas of both why teens start to smoke as well as factors that may have prevented them from starting to smoke. Next, the researcher compiles this data. The research found that, hypothetically, peer pressure, health issues, cost, being considered “cool,” and rebellious behavior all might increase or decrease the likelihood of teens starting to smoke.

The researcher creates a survey asking teen participants to rank how important each of the above factors is in either starting smoking (for current smokers) or not smoking (for current non-smokers). This survey provides specific numbers (ranked importance of each factor) and is thus a quantitative research tool.

The researcher can use the results of the survey to focus efforts on the one or two highest-ranked factors. Let us say the researcher found that health was the major factor that keeps teens from starting to smoke, and peer pressure was the major factor that contributed to teens to start smoking. The researcher can go back to qualitative research methods to dive deeper into each of these for more information. The researcher wants to focus on how to keep teens from starting to smoke, so they focus on the peer pressure aspect.

The researcher can conduct interviews and/or focus groups (qualitative research) about what types and forms of peer pressure are commonly encountered, where the peer pressure comes from, and where smoking first starts. The researcher hypothetically finds that peer pressure often occurs after school at the local teen hangouts, mostly the local park. The researcher also hypothetically finds that peer pressure comes from older, current smokers who provide the cigarettes.

The researcher could further explore this observation made at the local teen hangouts (qualitative research) and take notes regarding who is smoking, who is not, and what observable factors are at play for peer pressure of smoking. The researcher finds a local park where many local teenagers hang out and see that a shady, overgrown area of the park is where the smokers tend to hang out. The researcher notes the smoking teenagers buy their cigarettes from a local convenience store adjacent to the park where the clerk does not check identification before selling cigarettes. These observations fall under qualitative research.

If the researcher returns to the park and counts how many individuals smoke in each region of the park, this numerical data would be quantitative research. Based on the researcher's efforts thus far, they conclude that local teen smoking and teenagers who start to smoke may decrease if there are fewer overgrown areas of the park and the local convenience store does not sell cigarettes to underage individuals.

The researcher could try to have the parks department reassess the shady areas to make them less conducive to the smokers or identify how to limit the sales of cigarettes to underage individuals by the convenience store. The researcher would then cycle back to qualitative methods of asking at-risk population their perceptions of the changes, what factors are still at play, as well as quantitative research that includes teen smoking rates in the community, the incidence of new teen smokers, among others. [14] [15]

Qualitative research functions as a standalone research design or in combination with quantitative research to enhance our understanding of the world. Qualitative research uses techniques including structured and unstructured interviews, focus groups, and participant observation to not only help generate hypotheses which can be more rigorously tested with quantitative research but also to help researchers delve deeper into the quantitative research numbers, understand what they mean, and understand what the implications are.  Qualitative research provides researchers with a way to understand what is going on, especially when things are not easily categorized. [16]

  • Issues of Concern

As discussed in the sections above, quantitative and qualitative work differ in many different ways, including the criteria for evaluating them. There are four well-established criteria for evaluating quantitative data: internal validity, external validity, reliability, and objectivity. The correlating concepts in qualitative research are credibility, transferability, dependability, and confirmability. [4] [11] The corresponding quantitative and qualitative concepts can be seen below, with the quantitative concept is on the left, and the qualitative concept is on the right:

  • Internal validity--- Credibility
  • External validity---Transferability
  • Reliability---Dependability
  • Objectivity---Confirmability

In conducting qualitative research, ensuring these concepts are satisfied and well thought out can mitigate potential issues from arising. For example, just as a researcher will ensure that their quantitative study is internally valid so should qualitative researchers ensure that their work has credibility.  

Indicators such as triangulation and peer examination can help evaluate the credibility of qualitative work.

  • Triangulation: Triangulation involves using multiple methods of data collection to increase the likelihood of getting a reliable and accurate result. In our above magic example, the result would be more reliable by also interviewing the magician, back-stage hand, and the person who "vanished." In qualitative research, triangulation can include using telephone surveys, in-person surveys, focus groups, and interviews as well as surveying an adequate cross-section of the target demographic.
  • Peer examination: Results can be reviewed by a peer to ensure the data is consistent with the findings.

‘Thick’ or ‘rich’ description can be used to evaluate the transferability of qualitative research whereas using an indicator such as an audit trail might help with evaluating the dependability and confirmability.

  • Thick or rich description is a detailed and thorough description of details, the setting, and quotes from participants in the research. [5] Thick descriptions will include a detailed explanation of how the study was carried out. Thick descriptions are detailed enough to allow readers to draw conclusions and interpret the data themselves, which can help with transferability and replicability.
  • Audit trail: An audit trail provides a documented set of steps of how the participants were selected and the data was collected. The original records of information should also be kept (e.g., surveys, notes, recordings).

One issue of concern that qualitative researchers should take into consideration is observation bias. Here are a few examples:

  • Hawthorne effect: The Hawthorne effect is the change in participant behavior when they know they are being observed. If a researcher was wanting to identify factors that contribute to employee theft and tells the employees they are going to watch them to see what factors affect employee theft, one would suspect employee behavior would change when they know they are being watched.
  • Observer-expectancy effect: Some participants change their behavior or responses to satisfy the researcher's desired effect. This happens in an unconscious manner for the participant so it is important to eliminate or limit transmitting the researcher's views.
  • Artificial scenario effect: Some qualitative research occurs in artificial scenarios and/or with preset goals. In such situations, the information may not be accurate because of the artificial nature of the scenario. The preset goals may limit the qualitative information obtained.
  • Clinical Significance

Qualitative research by itself or combined with quantitative research helps healthcare providers understand patients and the impact and challenges of the care they deliver. Qualitative research provides an opportunity to generate and refine hypotheses and delve deeper into the data generated by quantitative research. Qualitative research does not exist as an island apart from quantitative research, but as an integral part of research methods to be used for the understanding of the world around us. [17]

  • Enhancing Healthcare Team Outcomes

Qualitative research is important for all members of the health care team as all are affected by qualitative research. Qualitative research may help develop a theory or a model for health research that can be further explored by quantitative research.  Much of the qualitative research data acquisition is completed by numerous team members including social works, scientists, nurses, etc.  Within each area of the medical field, there is copious ongoing qualitative research including physician-patient interactions, nursing-patient interactions, patient-environment interactions, health care team function, patient information delivery, etc. 

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Disclosure: Steven Tenny declares no relevant financial relationships with ineligible companies.

Disclosure: Janelle Brannan declares no relevant financial relationships with ineligible companies.

Disclosure: Grace Brannan declares no relevant financial relationships with ineligible companies.

This book is distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) ( http://creativecommons.org/licenses/by-nc-nd/4.0/ ), which permits others to distribute the work, provided that the article is not altered or used commercially. You are not required to obtain permission to distribute this article, provided that you credit the author and journal.

  • Cite this Page Tenny S, Brannan JM, Brannan GD. Qualitative Study. [Updated 2022 Sep 18]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2024 Jan-.

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Qualitative research: methods and examples

Last updated

13 April 2023

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Qualitative research involves gathering and evaluating non-numerical information to comprehend concepts, perspectives, and experiences. It’s also helpful for obtaining in-depth insights into a certain subject or generating new research ideas. 

As a result, qualitative research is practical if you want to try anything new or produce new ideas.

There are various ways you can conduct qualitative research. In this article, you'll learn more about qualitative research methodologies, including when you should use them.

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  • What is qualitative research?

Qualitative research is a broad term describing various research types that rely on asking open-ended questions. Qualitative research investigates “how” or “why” certain phenomena occur. It is about discovering the inherent nature of something.

The primary objective of qualitative research is to understand an individual's ideas, points of view, and feelings. In this way, collecting in-depth knowledge of a specific topic is possible. Knowing your audience's feelings about a particular subject is important for making reasonable research conclusions.

Unlike quantitative research , this approach does not involve collecting numerical, objective data for statistical analysis. Qualitative research is used extensively in education, sociology, health science, history, and anthropology.

  • Types of qualitative research methodology

Typically, qualitative research aims at uncovering the attitudes and behavior of the target audience concerning a specific topic. For example,  “How would you describe your experience as a new Dovetail user?”

Some of the methods for conducting qualitative analysis include:

Focus groups

Hosting a focus group is a popular qualitative research method. It involves obtaining qualitative data from a limited sample of participants. In a moderated version of a focus group, the moderator asks participants a series of predefined questions. They aim to interact and build a group discussion that reveals their preferences, candid thoughts, and experiences.

Unmoderated, online focus groups are increasingly popular because they eliminate the need to interact with people face to face.

Focus groups can be more cost-effective than 1:1 interviews or studying a group in a natural setting and reporting one’s observations.

Focus groups make it possible to gather multiple points of view quickly and efficiently, making them an excellent choice for testing new concepts or conducting market research on a new product.

However, there are some potential drawbacks to this method. It may be unsuitable for sensitive or controversial topics. Participants might be reluctant to disclose their true feelings or respond falsely to conform to what they believe is the socially acceptable answer (known as response bias).

Case study research

A case study is an in-depth evaluation of a specific person, incident, organization, or society. This type of qualitative research has evolved into a broadly applied research method in education, law, business, and the social sciences.

Even though case study research may appear challenging to implement, it is one of the most direct research methods. It requires detailed analysis, broad-ranging data collection methodologies, and a degree of existing knowledge about the subject area under investigation.

Historical model

The historical approach is a distinct research method that deeply examines previous events to better understand the present and forecast future occurrences of the same phenomena. Its primary goal is to evaluate the impacts of history on the present and hence discover comparable patterns in the present to predict future outcomes.

Oral history

This qualitative data collection method involves gathering verbal testimonials from individuals about their personal experiences. It is widely used in historical disciplines to offer counterpoints to established historical facts and narratives. The most common methods of gathering oral history are audio recordings, analysis of auto-biographical text, videos, and interviews.

Qualitative observation

One of the most fundamental, oldest research methods, qualitative observation , is the process through which a researcher collects data using their senses of sight, smell, hearing, etc. It is used to observe the properties of the subject being studied. For example, “What does it look like?” As research methods go, it is subjective and depends on researchers’ first-hand experiences to obtain information, so it is prone to bias. However, it is an excellent way to start a broad line of inquiry like, “What is going on here?”

Record keeping and review

Record keeping uses existing documents and relevant data sources that can be employed for future studies. It is equivalent to visiting the library and going through publications or any other reference material to gather important facts that will likely be used in the research.

Grounded theory approach

The grounded theory approach is a commonly used research method employed across a variety of different studies. It offers a unique way to gather, interpret, and analyze. With this approach, data is gathered and analyzed simultaneously.  Existing analysis frames and codes are disregarded, and data is analyzed inductively, with new codes and frames generated from the research.

Ethnographic research

Ethnography  is a descriptive form of a qualitative study of people and their cultures. Its primary goal is to study people's behavior in their natural environment. This method necessitates that the researcher adapts to their target audience's setting. 

Thereby, you will be able to understand their motivation, lifestyle, ambitions, traditions, and culture in situ. But, the researcher must be prepared to deal with geographical constraints while collecting data i.e., audiences can’t be studied in a laboratory or research facility.

This study can last from a couple of days to several years. Thus, it is time-consuming and complicated, requiring you to have both the time to gather the relevant data as well as the expertise in analyzing, observing, and interpreting data to draw meaningful conclusions.

Narrative framework

A narrative framework is a qualitative research approach that relies on people's written text or visual images. It entails people analyzing these events or narratives to determine certain topics or issues. With this approach, you can understand how people represent themselves and their experiences to a larger audience.

Phenomenological approach

The phenomenological study seeks to investigate the experiences of a particular phenomenon within a group of individuals or communities. It analyzes a certain event through interviews with persons who have witnessed it to determine the connections between their views. Even though this method relies heavily on interviews, other data sources (recorded notes), and observations could be employed to enhance the findings.

  • Qualitative research methods (tools)

Some of the instruments involved in qualitative research include:

Document research: Also known as document analysis because it involves evaluating written documents. These can include personal and non-personal materials like archives, policy publications, yearly reports, diaries, or letters.

Focus groups:  This is where a researcher poses questions and generates conversation among a group of people. The major goal of focus groups is to examine participants' experiences and knowledge, including research into how and why individuals act in various ways.

Secondary study: Involves acquiring existing information from texts, images, audio, or video recordings.

Observations:   This requires thorough field notes on everything you see, hear, or experience. Compared to reported conduct or opinion, this study method can assist you in getting insights into a specific situation and observable behaviors.

Structured interviews :  In this approach, you will directly engage people one-on-one. Interviews are ideal for learning about a person's subjective beliefs, motivations, and encounters.

Surveys:  This is when you distribute questionnaires containing open-ended questions

  • What are common examples of qualitative research?

Everyday examples of qualitative research include:

Conducting a demographic analysis of a business

For instance, suppose you own a business such as a grocery store (or any store) and believe it caters to a broad customer base, but after conducting a demographic analysis, you discover that most of your customers are men.

You could do 1:1 interviews with female customers to learn why they don't shop at your store.

In this case, interviewing potential female customers should clarify why they don't find your shop appealing. It could be because of the products you sell or a need for greater brand awareness, among other possible reasons.

Launching or testing a new product

Suppose you are the product manager at a SaaS company looking to introduce a new product. Focus groups can be an excellent way to determine whether your product is marketable.

In this instance, you could hold a focus group with a sample group drawn from your intended audience. The group will explore the product based on its new features while you ensure adequate data on how users react to the new features. The data you collect will be key to making sales and marketing decisions.

Conducting studies to explain buyers' behaviors

You can also use qualitative research to understand existing buyer behavior better. Marketers analyze historical information linked to their businesses and industries to see when purchasers buy more.

Qualitative research can help you determine when to target new clients and peak seasons to boost sales by investigating the reason behind these behaviors.

  • Qualitative research: data collection

Data collection is gathering information on predetermined variables to gain appropriate answers, test hypotheses, and analyze results. Researchers will collect non-numerical data for qualitative data collection to obtain detailed explanations and draw conclusions.

To get valid findings and achieve a conclusion in qualitative research, researchers must collect comprehensive and multifaceted data.

Qualitative data is usually gathered through interviews or focus groups with videotapes or handwritten notes. If there are recordings, they are transcribed before the data analysis process. Researchers keep separate folders for the recordings acquired from each focus group when collecting qualitative research data to categorize the data.

  • Qualitative research: data analysis

Qualitative data analysis is organizing, examining, and interpreting qualitative data. Its main objective is identifying trends and patterns, responding to research questions, and recommending actions based on the findings. Textual analysis is a popular method for analyzing qualitative data.

Textual analysis differs from other qualitative research approaches in that researchers consider the social circumstances of study participants to decode their words, behaviors, and broader meaning. 

qualitative vs quantitative research methods examples

Learn more about qualitative research data analysis software

  • When to use qualitative research

Qualitative research is helpful in various situations, particularly when a researcher wants to capture accurate, in-depth insights. 

Here are some instances when qualitative research can be valuable:

Examining your product or service to improve your marketing approach

When researching market segments, demographics, and customer service teams

Identifying client language when you want to design a quantitative survey

When attempting to comprehend your or someone else's strengths and weaknesses

Assessing feelings and beliefs about societal and public policy matters

Collecting information about a business or product's perception

Analyzing your target audience's reactions to marketing efforts

When launching a new product or coming up with a new idea

When seeking to evaluate buyers' purchasing patterns

  • Qualitative research methods vs. quantitative research methods

Qualitative research examines people's ideas and what influences their perception, whereas quantitative research draws conclusions based on numbers and measurements.

Qualitative research is descriptive, and its primary goal is to comprehensively understand people's attitudes, behaviors, and ideas.

In contrast, quantitative research is more restrictive because it relies on numerical data and analyzes statistical data to make decisions. This research method assists researchers in gaining an initial grasp of the subject, which deals with numbers. For instance, the number of customers likely to purchase your products or use your services.

What is the most important feature of qualitative research?

A distinguishing feature of qualitative research is that it’s conducted in a real-world setting instead of a simulated environment. The researcher is examining actual phenomena instead of experimenting with different variables to see what outcomes (data) might result.

Can I use qualitative and quantitative approaches together in a study?

Yes, combining qualitative and quantitative research approaches happens all the time and is known as mixed methods research. For example, you could study individuals’ perceived risk in a certain scenario, such as how people rate the safety or riskiness of a given neighborhood. Simultaneously, you could analyze historical data objectively, indicating how safe or dangerous that area has been in the last year. To get the most out of mixed-method research, it’s important to understand the pros and cons of each methodology, so you can create a thoughtfully designed study that will yield compelling results.

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  1. Qualitative vs Quantitative Research: What's the Difference?

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  2. Qualitative vs. Quantitative Research: Methods & Examples

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  3. Qualitative vs Quantitative Research: Differences and Examples

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  4. Quantitative and Qualitative research: Everything You Need to Know

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  6. Qualitative vs. Quantitative Research: Definition and Types

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  1. What is the Difference between Quantitative and Qualitative Research?

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COMMENTS

  1. Qualitative vs. Quantitative Research

    When collecting and analyzing data, quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings. Both are important for gaining different kinds of knowledge. Quantitative research. Quantitative research is expressed in numbers and graphs. It is used to test or confirm theories and assumptions.

  2. Qualitative vs Quantitative Research: What's the Difference?

    The main difference between quantitative and qualitative research is the type of data they collect and analyze. Quantitative research collects numerical data and analyzes it using statistical methods. The aim is to produce objective, empirical data that can be measured and expressed in numerical terms.

  3. Qualitative vs Quantitative Research

    Qualitative and quantitative research differs in terms of the methods they employ to conduct, collect, and analyze data. For example, qualitative research usually relies on interviews, observations, and textual analysis to explore subjective experiences and diverse perspectives. While quantitative data collection methods include surveys ...

  4. Qualitative vs Quantitative Research

    This type of research can be used to establish generalisable facts about a topic. Common quantitative methods include experiments, observations recorded as numbers, and surveys with closed-ended questions. Qualitative research. Qualitative research is expressed in words. It is used to understand concepts, thoughts or experiences.

  5. Difference Between Qualitative and Qualitative Research

    At a Glance. Psychologists rely on quantitative and quantitative research to better understand human thought and behavior. Qualitative research involves collecting and evaluating non-numerical data in order to understand concepts or subjective opinions. Quantitative research involves collecting and evaluating numerical data.

  6. A Practical Guide to Writing Quantitative and Qualitative Research

    Unlike in quantitative research where hypotheses are usually developed to be tested, qualitative research can lead to both hypothesis-testing and hypothesis-generating outcomes.2 When studies require both quantitative and qualitative research questions, this suggests an integrative process between both research methods wherein a single mixed ...

  7. Qualitative vs. Quantitative Research: Comparing the Methods and

    For example, if a project is in its early stages and requires more research to find a testable hypothesis, qualitative research methods might prove most helpful. On the other hand, if the research team has already established a hypothesis or theory, quantitative research methods will provide data that can validate the theory or refine it for ...

  8. Qualitative vs Quantitative Research: Differences and Examples

    LEARN ABOUT: Research Process Steps. Where as, qualitative research uses conversational methods to gather relevant information on a given subject. 4. Post-research response analysis and conclusions. Quantitative research uses a variety of statistical analysis methods to derive quantifiable research conclusions.

  9. Qualitative vs. Quantitative Research

    However, qualitative research can be time-consuming, and data analysis may be subjective. In contrast, quantitative research provides objective and quantifiable data, making it easier to draw conclusions and establish causation. It enables researchers to collect data from large samples, increasing the generalizability of findings.

  10. What Is Qualitative Research?

    Qualitative research involves collecting and analyzing non-numerical data (e.g., text, video, or audio) to understand concepts, opinions, or experiences. It can be used to gather in-depth insights into a problem or generate new ideas for research. Qualitative research is the opposite of quantitative research, which involves collecting and ...

  11. The differences between qualitative and quantitative research methods

    Research is indispensable for understanding the world and advancing scientific knowledge.. Two approaches to this systematic information gathering are qualitative and quantitative research. Each of these has its place in data collection, but each one approaches from a different direction.

  12. Qualitative vs Quantitative Research: Key Differences & Questions

    When it comes to qualitative vs quantitative research questions, there's a clear distinction. Qualitative questions aim to understand behavior and thought, while quantitative questions aim to prove hypotheses and gain numerical data. Here are some qualitative and quantitative examples of questions to get you started.

  13. Qualitative Vs. Quantitative Research

    With an awareness of qualitative vs. quantitative research and the different data collection methods, researchers could use one or both types of research approaches depending on their preferred results.Moreover, to implement unbiased research and acquire meaningful insights from the research study, it is advisable to consider both qualitative and quantitative research methods.

  14. Qualitative Vs Quantitative Research

    Qualitative Research is exploratory research that seeks to understand a phenomenon in its natural setting from the perspective of the people involved. It uses methods like interviews, focus groups, and observation to gather data. Quantitative Research is structured research that focuses on measuring and analyzing numerical data.

  15. What Is Qualitative vs. Quantitative Study?

    Quantitative research is typically carried out via tools (such as questionnaires) instead of by people (such as a researcher asking interview questions). Another significant difference is that, in qualitative studies, researchers must interpret the data to build hypotheses. In a quantitative analysis, the researcher sets out to test a hypothesis.

  16. Qualitative vs. Quantitative Research: What's the Difference?

    Because qualitative and quantitative studies collect different types of data, their data collection methods differ considerably. Quantitative studies rely on numerical or measurable data. In contrast, qualitative studies rely on personal accounts or documents that illustrate in detail how people think or respond within society.

  17. What Is Quantitative Research?

    Revised on June 22, 2023. Quantitative research is the process of collecting and analyzing numerical data. It can be used to find patterns and averages, make predictions, test causal relationships, and generalize results to wider populations. Quantitative research is the opposite of qualitative research, which involves collecting and analyzing ...

  18. Qualitative vs. quantitative research: A simple guide

    Quantitative research counts and measures numbers to find statistical patterns, while qualitative research is a deep dive into understanding people's thoughts and experiences. They're similar in that they both aim to uncover valuable insights, but they use different tools and approaches to do so.

  19. Qualitative vs. Quantitative Research Difference

    It aims to find patterns and averages, make predictions, test causal relationships, and generalize results to broader populations by representing data expressed as numbers. Quantitative research is unlike qualitative research in one critical aspect—it's numerical. This is because the output of quantitative research is numbers and statistics.

  20. Qualitative Study

    Qualitative research is a type of research that explores and provides deeper insights into real-world problems.[1] Instead of collecting numerical data points or intervene or introduce treatments just like in quantitative research, qualitative research helps generate hypotheses as well as further investigate and understand quantitative data. Qualitative research gathers participants ...

  21. What is Quantitative Research? Definition, Methods, Types, and Examples

    Quantitative research is the process of collecting and analyzing numerical data to describe, predict, or control variables of interest. This type of research helps in testing the causal relationships between variables, making predictions, and generalizing results to wider populations. The purpose of quantitative research is to test a predefined ...

  22. What is Qualitative Research? Methods and Examples

    Qualitative research seeks to gain insights and understand people's experiences and perspectives by studying social organizations and human behavior. Data in qualitative studies focuses on people's beliefs and emotional responses. Qualitative data is especially helpful when a company wants to know how customers feel about a product or ...

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    Qualitative research is an excellent way to gain insight into real-world problems. This research type can explain various aspects of individuals in a target group, such as their traits, behaviors, and motivations. Qualitative research involves gathering and evaluating non-numerical information to comprehend concepts, perspectives, and experiences.