application letter store manager position

Retail Store Manager Cover Letter Examples (Template & 20+ Tips)

Create a standout retail store manager cover letter with our online platform. browse professional templates for all levels and specialties. land your dream role today.

Are you looking to make a career switch and become a retail store manager? Our comprehensive cover letter guide will show you how to create a compelling letter that will capture the attention of hiring managers and help you land the job of your dreams.

We will cover:

• How to write a cover letter, no matter your industry or job title.
• What to put on a cover letter to stand out.
• The top skills employers from every industry want to see.
• How to build a cover letter fast with our professional Cover Letter Builder .
• What a cover letter template is, and why you should use it.

Related Cover Letter Examples

• Dental Receptionist Cover Letter Sample
• Bank Teller Cover Letter Sample
• Desk Clerk Cover Letter Sample
• Floral Designer Cover Letter Sample
• Client Services Manager Cover Letter Sample
• Customer Service Trainer Cover Letter Sample
• Cosmetologist Cover Letter Sample
• Customer Service Analyst Cover Letter Sample
• Director Of Customer Service Cover Letter Sample
• Customer Service Agent Cover Letter Sample
• Gas Station Cashier Cover Letter Sample
• Clerk Cover Letter Sample
• Claims Representative Cover Letter Sample
• Hairdresser Cover Letter Sample
• Fashion Stylist Cover Letter Sample
• Retail Pharmacist Cover Letter Sample
• Manicurist Cover Letter Sample
• Floral Manager Cover Letter Sample
• Customer Care Representative Cover Letter Sample
• Gas Station Attendant Cover Letter Sample

Retail Store Manager Cover Letter Sample

Dear Hiring Manager,

I am writing to apply for the position of Retail Store Manager at your organization. With my extensive experience in retail sales and customer service, I am confident that I am the ideal candidate for the job.

I have been working in retail for the past 5 years, starting as a cashier and eventually working my way up to supervisor. During this time, I have gained an in-depth understanding of the sales process, customer service, and store operations. I have also acquired strong organizational and problem-solving skills, which have been essential in maintaining a successful retail environment.

In my current role as Retail Store Manager, I am responsible for overseeing all operations in the store. I manage a team of 15 employees and ensure that the store runs efficiently and effectively. I also ensure that all customer service standards are met and that sales targets are achieved. Additionally, I am responsible for making sure that the store is kept clean and organized, and that all merchandise is well-stocked and displayed.

I am confident that my experience in retail sales and customer service, as well as my organizational and problem-solving skills, make me an ideal candidate for the position of Retail Store Manager. I believe I would be a valuable addition to your team and I am excited at the prospect of joining your organization.

Thank you for your time and consideration. I look forward to hearing from you soon.

Sincerely, [Your Name]

Why Do you Need a Retail Store Manager Cover Letter?

• A Retail Store Manager cover letter is an important part of your job application package and can provide a great opportunity to make a positive impression on a potential employer.
• It serves as a way to highlight the skills, experience, and qualifications that make you an ideal candidate for the position.
• It can also help you stand out from the competition and draw the attention of the hiring manager.
• It is important to customize your cover letter to each individual position you are applying for, as it displays your commitment to the job and shows that you have taken the time to research the company and the position.
• Additionally, a well-written cover letter can demonstrate your enthusiasm and interest in the job, which can be appealing to employers.
• Overall, a Retail Store Manager cover letter is an effective way to demonstrate your qualifications and make a strong impression on a potential employer.

A Few Important Rules To Keep In Mind

• Keep your cover letter concise and to the point. Aim for one page in length and avoid being overly wordy.
• Address the letter to the hiring manager by name. Do your research to find the person’s name and title.
• Include your contact information near the top of the page, including your name, address, phone number, and email address.
• Start the letter with a polite and professional salutation. For example, you could say “Dear Ms. Brown,” or “Dear Hiring Manager.”
• In the first paragraph, explain why you are writing and include the title of the position for which you are applying.
• In the body of the letter, provide supporting details about your experience, qualifications, and education that are relevant to the job.
• In the closing paragraph, reiterate your interest in the job and thank the reader for their time.
• Close the letter with a polite, professional sign-off, such as “Sincerely,” or “Best regards.”

What's The Best Structure For Retail Store Manager Cover Letters?

After creating an impressive Retail Store Manager resume , the next step is crafting a compelling cover letter to accompany your job applications. It's essential to remember that your cover letter should maintain a formal tone and follow a recommended structure. But what exactly does this structure entail, and what key elements should be included in a Retail Store Manager cover letter? Let's explore the guidelines and components that will make your cover letter stand out.

Key Components For Retail Store Manager Cover Letters:

• Your contact information, including the date of writing
• The recipient's details, such as the company's name and the name of the addressee
• A professional greeting or salutation, like "Dear Mr. Levi,"
• An attention-grabbing opening statement to captivate the reader's interest
• A concise paragraph explaining why you are an excellent fit for the role
• Another paragraph highlighting why the position aligns with your career goals and aspirations
• A closing statement that reinforces your enthusiasm and suitability for the role
• A complimentary closing, such as "Regards" or "Sincerely," followed by your name
• An optional postscript (P.S.) to add a brief, impactful note or mention any additional relevant information.

Cover Letter Header

A header in a cover letter should typically include the following information:

• Your Full Name: Begin with your first and last name, written in a clear and legible format.
• Contact Information: Include your phone number, email address, and optionally, your mailing address. Providing multiple methods of contact ensures that the hiring manager can reach you easily.
• Date: Add the date on which you are writing the cover letter. This helps establish the timeline of your application.

It's important to place the header at the top of the cover letter, aligning it to the left or center of the page. This ensures that the reader can quickly identify your contact details and know when the cover letter was written.

Cover Letter Greeting / Salutation

A greeting in a cover letter should contain the following elements:

• Personalized Salutation: Address the hiring manager or the specific recipient of the cover letter by their name. If the name is not mentioned in the job posting or you are unsure about the recipient's name, it's acceptable to use a general salutation such as "Dear Hiring Manager" or "Dear [Company Name] Recruiting Team."
• Professional Tone: Maintain a formal and respectful tone throughout the greeting. Avoid using overly casual language or informal expressions.
• Correct Spelling and Title: Double-check the spelling of the recipient's name and ensure that you use the appropriate title (e.g., Mr., Ms., Dr., or Professor) if applicable. This shows attention to detail and professionalism.

For example, a suitable greeting could be "Dear Ms. Johnson," or "Dear Hiring Manager," depending on the information available. It's important to tailor the greeting to the specific recipient to create a personalized and professional tone for your cover letter.

Cover Letter Introduction

An introduction for a cover letter should capture the reader's attention and provide a brief overview of your background and interest in the position. Here's how an effective introduction should look:

• Opening Statement: Start with a strong opening sentence that immediately grabs the reader's attention. Consider mentioning your enthusiasm for the job opportunity or any specific aspect of the company or organization that sparked your interest.
• Brief Introduction: Provide a concise introduction of yourself and mention the specific position you are applying for. Include any relevant background information, such as your current role, educational background, or notable achievements that are directly related to the position.
• Connection to the Company: Demonstrate your knowledge of the company or organization and establish a connection between your skills and experiences with their mission, values, or industry. Showcasing your understanding and alignment with their goals helps to emphasize your fit for the role.
• Engaging Hook: Consider including a compelling sentence or two that highlights your unique selling points or key qualifications that make you stand out from other candidates. This can be a specific accomplishment, a relevant skill, or an experience that demonstrates your value as a potential employee.
• Transition to the Body: Conclude the introduction by smoothly transitioning to the main body of the cover letter, where you will provide more detailed information about your qualifications, experiences, and how they align with the requirements of the position.

By following these guidelines, your cover letter introduction will make a strong first impression and set the stage for the rest of your application.

Cover Letter Body

Dear [Hiring Manager],

I am writing to apply for the Retail Store Manager position at [Company Name] and believe I am the ideal candidate for the job. With my unique blend of retail and managerial experience, I am confident that I can make a positive contribution to your team.

I have more than six years of experience in retail, including four years in a managerial capacity. In my most recent role, I was responsible for managing staff, ensuring customer satisfaction, and generating sales. I am a proven leader with an excellent track record of increasing revenue and improving customer experiences. I am also adept at handling customer complaints and resolving disputes with professionalism and calmness.

I am highly organized and have excellent communication skills. I am capable of training and motivating staff, as well as developing strategies and plans to increase sales. I am adept at creating attractive displays to draw in customers and making sure shelves are stocked and products are displayed correctly. I am also familiar with various retail sales software, including POS systems and inventory management.

I am confident that I can be an asset to your team. My enthusiasm and commitment to superior customer service can help your store succeed. I look forward to discussing my qualifications in more detail.

[Your Name]

Complimentary Close

The conclusion and signature of a cover letter provide a final opportunity to leave a positive impression and invite further action. Here's how the conclusion and signature of a cover letter should look:

• Summary of Interest: In the conclusion paragraph, summarize your interest in the position and reiterate your enthusiasm for the opportunity to contribute to the organization or school. Emphasize the value you can bring to the role and briefly mention your key qualifications or unique selling points.
• Appreciation and Gratitude: Express appreciation for the reader's time and consideration in reviewing your application. Thank them for the opportunity to be considered for the position and acknowledge any additional materials or documents you have included, such as references or a portfolio.
• Call to Action: Conclude the cover letter with a clear call to action. Indicate your availability for an interview or express your interest in discussing the opportunity further. Encourage the reader to contact you to schedule a meeting or provide any additional information they may require.
• Complimentary Closing: Choose a professional and appropriate complimentary closing to end your cover letter, such as "Sincerely," "Best Regards," or "Thank you." Ensure the closing reflects the overall tone and formality of the letter.
• Signature: Below the complimentary closing, leave space for your handwritten signature. Sign your name in ink using a legible and professional style. If you are submitting a digital or typed cover letter, you can simply type your full name.
• Typed Name: Beneath your signature, type your full name in a clear and readable font. This allows for easy identification and ensures clarity in case the handwritten signature is not clear.

Common Mistakes to Avoid When Writing a Retail Store Manager Cover Letter

When crafting a cover letter, it's essential to present yourself in the best possible light to potential employers. However, there are common mistakes that can hinder your chances of making a strong impression. By being aware of these pitfalls and avoiding them, you can ensure that your cover letter effectively highlights your qualifications and stands out from the competition. In this article, we will explore some of the most common mistakes to avoid when writing a cover letter, providing you with valuable insights and practical tips to help you create a compelling and impactful introduction that captures the attention of hiring managers. Whether you're a seasoned professional or just starting your career journey, understanding these mistakes will greatly enhance your chances of success in the job application process. So, let's dive in and discover how to steer clear of these common missteps and create a standout cover letter that gets you noticed by potential employers.

• Not addressing the cover letter to the correct person or company.
• Using a generic cover letter for all applications.
• Including irrelevant information.
• Failing to proofread the cover letter.
• Using overly complicated language.
• Exaggerating or lying about qualifications.
• Not emphasizing your relevant skills and experience.
• Not conveying enthusiasm for the position.
• Not taking the time to research the company.
• Including typos or grammar mistakes.

Key Takeaways For a Retail Store Manager Cover Letter

• Demonstrate knowledge of the retail industry and store operations.
• Highlight experience in leading teams, developing strategies, and managing multiple projects.
• Show ability to meet deadlines, drive sales, and achieve goals.
• Outline strong problem-solving and customer service skills.
• Detail knowledge of retail software and analytics.
• Mention excellent communication and organizational skills.

• Resume Templates
• Resume Examples
• Free Resume Builder
• How to Write a Resume
• Resume Format
• Resume Packs
• Cover Letter Templates
• Cover Letter Examples
• Free Cover Letter Generator
• How To Write a Cover Letter
• CV Templates
• CV Examples
• Free CV Maker
• Resume Help
• Cover Letter Help
• Job Interview
• Career Advice

Successful Store Manager Cover Letter Example (with Tips)

Though ecommerce sales have significantly accelerated over the past two years, brick-and-mortar locations still remain the cornerstone for businesses. And any store needs a competent manager to operate it. 

The median national salary of a Store Manager is $74,594 . Though some employers in the manufacturing industry and national retail chains earn above six figures per year (plus benefits). However, to land the highest-paying retail store management jobs, you must prepare a compelling job application package. 

This post provides a sample store manager cover letter you can easily adapt to your professional background, followed by actionable cover letter writing tips. 

Store Manager Cover Letter Example (Word)

Download example (.docx)

Store Manager Cover Letter (plain text)

Hello Marry Gilbert,

I’m reaching out after a conversation I had with Joe Stones, General Manager at Equestrian Fashion, who told me about the new position opening for a Store Manager. With over 6 years of experience in the fashion and retail industry, I believe that I have the skills and knowledge necessary to create a delightful shopping experience for your customers.

I started in the retail industry as a part-time floor clerk, working at the fulfillment department of Fashion Inc, an international ecommerce retailer. This experience taught me the basics of effective back-office operations — fulfillment, inventory management, and logistics. After obtaining my Associate’s degree from Utica College, I moved to the front office positions — first as a Junior Sales Associate, then as an Assitant Visual Merchandiser. 

At present, I’m employed as an Assistant Store Manager at Demi’s Fashion Mall. In the past year, I have increased the top-line sales for sports garments by 18% through a combination of associate coaching and ecommerce merchandising strategy optimization. Staff management is my second main priority. I host regular group performance reviews and coaching sessions, as well as offer 1:1 mentorship to senior associates. Since I’ve taken the position,  staff turnover rates on my team reduced by 35%. 

In addition to my extensive retail experience, I am also an avid horseback riding fan myself and have been taking lessons since I was 6. My industry knowledge is complemented by my effective communication and team management skills, which make me confident that I’d be a great addition to your team. 

Thank you for taking the time to consider my application. I look forward to hearing from you.

Joanne Parsley 

Need More Ideas? Check Other Retail Cover Letter Examples 

• Cover letter for a retail manager 
• Sample cover letter for sales positions 

How to Write a Store Manager Cover Letter 

As a store manager, you already know how effective merchandising can change the odds of selling products. Your cover letter is a “merchandising asset” you can use to massively improve your odds of getting selected for a coveted position. But you must use it correctly.

Below are our three best tips for creating impactful retail cover letters. 

Make an Inventory of Your Key Qualifications 

A great cover letter shares several powerful statements about your most relevant work experience and/or aptitude to match up to the listed job requirements. These statements should be different than any bullet points on your resume, plus be customized to each job application.

To speed things up, create an inventory list of your core competencies and major bragging rights. For example:

• “Recruited, hired, and coached a team of 25+ sales associates for the district’s network” 
• “Managed over $3.8 million in gross merchandise volume; profited monthly profit and loss reports”
• “Successfully eliminated over $80K in deadstock with an online archive sales event and partnerships with online outlet platforms” 

If you need some prompts, check our big list of resume skills for retail . 

Show That You Tick All The Boxes 

The purpose of the cover letter is to provide a clear answer to this question: Why should we bring you, not the other person? 

Use this question as a cornerstone for building your cover letter. First, refer back to the job description and note line-by-line what they expect from the ideal candidate. Put these requirements into the left column of a table. In the right column, add a list of key qualifications. It’s fine if not all of your skills overlap (no candidate is perfect). Your goal is to accentuate the areas where you’re the best fit.

For example, if the store manager job description says the company is looking for someone to “take lead on training and team development”, provide a quick example of how you did this in your last position. 

Talk About Your Rationale for Applying 

The retail industry has high employee turnover rates . So most employers look for people who’d be willing to stick around. Sure, good compensation and delightful workplace culture will have to do a lot with the employee’s decision to stay, but so do the intrinsic factors like your personal motivation, passion for the industry, and the type of work you do. 

Therefore, it always helps to briefly state what drew you to the advertised role. Are you a fan of the company’s marketing or products? Do you resonate with their key values? Or perhaps there’s a more personal reason like passion for equestrian sports (as in the sample above)? Briefly explain why you’d prefer to have this job over the others (and your current one). 

Final Tip: Align Your Cover Letter with Your Resume 

Your cover letter and resume have to reinforce one another. If you’ve mentioned “great customer service skills” or “experience with CRM tools” in your cover letter, your resume should further elaborate on these skills and vice versa. 

The two documents must present a consistent image of you as a well-rounded professional. It also helps if both are in the same visual style. So you might want to consider using the matching design templates for both!

Elena runs content operations at Freesumes since 2017. She works closely with copywriters, designers, and invited career experts to ensure that all content meets our highest editorial standards. Up to date, she wrote over 200 career-related pieces around resume writing, career advice... more

you might also like

CNA Cover Letter Example (+Writing Tips)

Firefighter Cover Letter Example (+Tips)

Production Manager Cover Letter Example And Tips

Compelling Cover Letter For Research Internship: Example & Tips

Veterinarian Assistant Cover Letter: Examples and Tips

Leave a response cancel reply.

8 Professional Store Manager Cover Letter Examples for 2024

When crafting your store manager cover letter, it is crucial to display your leadership capabilities. Highlight your proficiency in managing teams and driving sales results efficiently. Demonstrate your adeptness at multitasking and showcase examples of successful inventory management. Your cover letter should convey your ability to optimize store operations and exceed targets consistently.

All cover letter examples in this guide

Assistant Store Manager

Clothing Store

Convenience Store Manager

CVS Store Manager

Grocery Store Manager

Liquor Store Manager

Starbucks Store Manager

Cover letter guide.

Store Manager Cover Letter Sample

Cover Letter Format

Cover Letter Salutation

Cover Letter Introduction

Cover Letter Body

Cover Letter Closing

No Experience Store Manager Cover Letter

Key Takeaways

Crafting a compelling store manager cover letter can be a baffling task as you step into the job market. You know it's a golden ticket to complement your resume, yet the pitfall of simply echoing it looms large. Instead, zoom in on your crowning professional moment; this isn't the time for clichés but for showcasing your unique success story. And remember, brevity is king—a single page should capture and keep the hiring manager's attention. Let's dive into making every word count.

• Some inspiration from other professionals' job-winning cover letters;
• The best structure and format for your store manager cover letter;
• Insights on how to write about your best achievement to stand out;
• A creative twist on your store manager cover letter intro.

Upload your store manager resume to Enhancv's AI, which will quickly scan and prepare a job-winning cover letter for you.

If the store manager isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:

• Store Manager resume guide and example
• Commercial Manager cover letter example
• Visual Retail cover letter example
• IT Sales Executive cover letter example
• Customer Success Associate cover letter example
• Sales Consultant cover letter example
• Sales Executive cover letter example
• Customer Support Engineer cover letter example
• Customer Sales Representative cover letter example
• Customer Service Manager cover letter example
• Marketing And Sales cover letter example

Store Manager cover letter example

Alex Johnson

San Francisco, CA

+1-(234)-555-1234

[email protected]

• Demonstrates specific achievements with quantifiable results, such as a "25% year-over-year sales growth," which shows the applicant's ability to significantly impact sales, a key metric for a Store Manager role.
• Highlights leadership and the ability to drive team improvements by mentioning the development of "a rigorous training program," which shows the candidate's focus on team development and sales improvement strategies.
• Expresses eagerness to face new challenges and capitalize on opportunities, suggesting a proactive and driven personality suited for a dynamic retail environment.
• Customizes the letter to the potential employer by stating a desire to contribute to the "continued success and growth" of their store, demonstrating a direct interest in the specific company's well-being.

What should your store manager cover letter look like - formatting and organizing your information

Have you ever wondered what are the must-have sections you need to include in your store manager cover letter? Our builder sets those up for you with:

• Header - dedicated to your contact information, the role you're applying for, and the date (don't forget to include your name);
• Greeting and opening paragraph - to create a personalized and memorable experience for recruiters;
• Body paragraph - emphasizing your skill set and knowledge that aligns with the role and helps you to stand out;
• Closing paragraph - leaving a great impression and ending with an optional signature.

Use a cover letter template to discover the best formatting for your store manager cover letter: that is single-spaced paragraphs and wrapping your content in a one-inch margin.

Ensure that both your resume and store manager cover letter are in the same font . Stand apart from the crowd by using modern, yet simple fonts, like Chivo and Rubik, instead of the overused Arial and Times New Roman.

Did you know that the Applicant Tracker System (or ATS) won't be assessing your store manager cover letter? Instead, submit your profile in PDF to recruiters to keep the same formatting and the design intact.

The top sections on a store manager cover letter

• Header: Include your contact information and the date, which is essential for the recruiter to know who you are and how to reach you.
• Greeting: Address the hiring manager or recruiter by name if possible, to personalize your cover letter and show attention to detail.
• Introduction: Briefly highlight your interest in the store manager position and your relevant experience to capture the recruiter's interest immediately.
• Body: Discuss specific experiences that demonstrate your skills in retail management, leadership, merchandising, and customer service, which are crucial competencies for a store manager.
• Closing: Reiterate your enthusiasm for the role, invite the recruiter to review your attached resume, and suggest a follow-up meeting, showing your proactive approach and strong communication skills.

Key qualities recruiters search for in a candidate’s cover letter

• Proven leadership and team management skills: Crucial for directing store operations and leading staff toward achieving sales targets and maintaining high customer service standards.
• Retail industry experience: Indicates familiarity with retail environments, customer service, inventory management, and visual merchandising, which are essential components of store management.
• Strong communication and interpersonal abilities: Vital for effectively interacting with customers, staff, and upper management, as well as resolving conflicts and providing clear instructions.
• Sales proficiency and target orientation: Reflects the ability to drive sales growth, meet or exceed sales goals, and develop strategies to improve sales performance.
• Budgeting and financial acumen: Necessary for managing store expenses, analyzing financial data, and optimizing profitability.
• Decision-making and problem-solving skills: Important for making informed decisions on a daily basis and addressing any challenges that arise in store operations.

The store manager cover letter salutation: how to address hiring managers

After covering the format of your store manager cover letter, let's look at the salutation.

Back in the day, the cordial "To whom it may concern" or "Dear Sir/Madam", might have worked out fine.

But, nowadays, your cover letter should approach hiring managers on a more personal basis.

So, what to do about your cover letter salutation ?

If you've messaged the recruiters and are on a first name basis or a more formal one, use the hiring manager's name in the greeting (e.g. "Dear Sophie," "Dear Ms. Givens", or "Dear Mr. Everett,").

Always aim to make the effort to find out the name of the hiring manager, who'd be assessing your application. Search on LinkedIn, double-check the advert on the corporate website, or message the brand on social media to find out more about the role.

If you can't find the hiring manager's name (and still want to sound professional), use "Dear HR Team,", "Dear Hiring Manager,", or the likes.

List of salutations you can use

• Dear Hiring Manager,
• Dear [Company Name] Team,
• Dear [Department] Hiring Committee,
• Dear Mr./Ms. [Last Name],
• Dear Dr. [Last Name],

Your store manager cover letter introduction and the value you bring

Moving on from the "Dear Recruiter" to your professional introduction .

Use those first two sentences of your store manager cover letter to present the biggest asset you'd bring to the organization.

Don't go into too much detail about your achievement or the skill set, but instead - go straight for the win.

That is - what is your value as a professional?

Would you be able to build stronger, professional relationships in any type of communication? Or, potentially, integrate seamlessly into the team?

How to write an achievement-focused store manager cover letter body

We've got the intro and greeting covered. Now, comes the most definitive part of your store manager cover letter - the body .

In the next three to six paragraphs, you'd have to answer why should recruiters hire you.

What better way to do this than by storytelling?

And, no, you don't need a "Once upon a time" or "I started from the bottom and made it to the top" career-climbing format to tell a compelling narrative.

Instead, select up to three most relevant skills for the job and look back on your resume.

Find an achievement, that you're proud of, which has taught you these three job-crucial skills.

Quantify your accomplishment, using metrics, and be succinct in the way you describe it.

The ultimate aim would be to show recruiters how this particular success has built up your experience to become an invaluable candidate.

Two ideas on how to end the final paragraph of your store manager cover letter

Closing your store manager cover letter , you want to leave a memorable impression on recruiters, that you're a responsible professional.

End your cover letter with how you envision your growth, as part of the company. Make realistic promises on what you plan to achieve, potentially, in the next six months to a year.

Before your signature, you could also signal hiring managers that you're available for the next steps. Or, a follow-up call, during which you could further clarify your experience or professional value.

Lacking experience: here's how to write your store manager cover letter

As a candidate with no experience, it's important to be honest from the get-go of your application .

Use your store manager cover letter to sell your unique talents. Choose an accomplishment from your academic background or your volunteer work to show the skills that are relevant to the role.

Focus on your career objectives and how you see the job to align with them. Be specific and, at the same time, realistic about where you picture yourself in five years.

Key takeaways

Turning your store manager cover letter into a success is all about staying authentic to yourself and relevant to the job:

• Be creative with your store manager cover letter introduction by stating something you enjoy about the company (that is genuine) or about your skill set (to get the recruiters' interested);
• Use single spacing and have a one-inch margin wrapping all around the content of your store manager cover letter;
• Select just one past achievement from your career or life to tell a story of how you've obtained job-crucial skills and how they'd be beneficial to the role;
• The finishing paragraph of your store manager cover letter doesn't necessarily have to be a signature but could be a promise of what you plan to achieve in the role;
• Instead of focusing on your lack of experience, spotlight your transferable skills, one relevant achievement, and career dreams.

Store Manager cover letter examples

Explore additional store manager cover letter samples and guides and see what works for your level of experience or role.

Cover letter examples by industry

AI cover letter writer, powered by ChatGPT

Enhancv harnesses the capabilities of ChatGPT to provide a streamlined interface designed specifically focused on composing a compelling cover letter without the hassle of thinking about formatting and wording.

• Content tailored to the job posting you're applying for
• ChatGPT model specifically trained by Enhancv
• Lightning-fast responses

Unlocking Your Career Potential: The Importance of Personality Tests in Job Selection

Beyoncé ’s resume proves she is the true artist of the year, burnout in the workplace: causes and preventive care, what should a student put on a resume, how to network effectively to get hired, sick of dating apps see how the dating resume might change the game.

• Create Resume
• Terms of Service
• Privacy Policy
• Cookie Preferences
• Resume Examples
• Resume Templates
• AI Resume Builder
• Resume Summary Generator
• Resume Formats
• Resume Checker
• Resume Skills
• How to Write a Resume
• Modern Resume Templates
• Simple Resume Templates
• Cover Letter Builder
• Cover Letter Examples
• Cover Letter Templates
• Cover Letter Formats
• How to Write a Cover Letter
• Resume Guides
• Cover Letter Guides
• Job Interview Guides
• Job Interview Questions
• Career Resources
• Meet our customers
• Career resources
• English (UK)
• French (FR)
• German (DE)
• Spanish (ES)
• Swedish (SE)

© 2024 . All rights reserved.

Made with love by people who care.

• Preparation Tips
• Interview Checklist
• Questions&Answers
• Difficult Questions
• Questions to Ask

Interview Tips

• Dress for Success
• Job Interview Advice
• Behavioral Interview
• Entry Level Interview
• Information Interview
• Panel Interviews
• Group Interviews
• Phone Interviews
• Skype Interviews
• Second Interviews
• Zoom Interviews
• Job Interview Guides
• Administrative
• Call Center
• Clerical Interview
• Customer Service
• Human Resources
• Office Manager
• Project Manager
• Restaurant Jobs
• Social Work
• Interview Follow Up
• Thank You Letters
• Job References
• Employment Tests
• Background Checks
• Character References
• Accepting a Job Offer
• Decline a Job Offer
• Verbal Job Offer
• Negotiate Salary
• How to Resign
• Job Search Strategy
• Job Search Tips
• Respond to Interview Request
• Letters of Recommendation
• Surviving a Layoff
• Sample Resumes
• Resume Objectives

Cover Letters

Job Descriptions

• Job Interview Blog
• Best Articles

Privacy Policy

• Retail Store Manager

Retail Store Manager Cover Letter

This retail store manager cover letter example can easily be adapted for your own use. We show you how to:

• highlight your relevant skills and strengths
• focus on the expertise and experience you bring to the store manager position
• create a targeted cover letter that is well written, informative and highly effective

A solid and persuasive cover letter will get your store management job application noticed and take you to the next level in the hiring process.

Sample Retail Store Manager Cover Letter

Your Address Your Contact details (phone and email

Contact Name Contact Job Title Company Name Company Address

Company City, State, Zip Code

Dear Mr/Mrs/Ms Last Name

It is with interest and enthusiasm that I respond to your recent posting for a Retail Store Manager. I am confident that my qualifications, expertise and experience are a good match with your job requirements and I have enclosed my resume for your review and consideration.

Key points that you may find relevant to this opportunity include:

• X years experience as a results-driven store manager with a consistent track record of achieving monthly sales targets and profitability goals
• application of excellent leadership skills to effectively develop a strong team of engaged employees evident in  X% reduction in staff turnover
• introduction of systems to ensure proper scheduling and efficient coordination and completion of tasks resulting in improved productivity 
• promotion of a culture of positive customer engagement to deliver exceptional customer experiences and significantly improve customer service ratings 
• application of solid data analysis skills to develop store-specific strategies and proactively address store needs resulting in continuous improvement in overall store operations
• energetic commitment to maintaining high merchandising standards and overseeing the store's excellent visual presentation at all times
• rigorous execution of all company policies and procedures including health and safety, quality standards and best practices
• broad financial and computer skills include forecasting, budgeting, expenditure control and inventory management

I am confident that my store management knowledge and skills together with my passion for retail would allow me to make a meaningful contribution to the success of your store. I would welcome the opportunity to meet with you in person and provide you with more information.

I look forward to hearing from you to schedule an interview at your convenience. Thank you for your consideration.

Jack Stevens

How to write a winning retail store manager resume

This excellent sample retail store manager resume provides an easy-to-use format to develop your own store manager resume.

What is a good store manager resume objective?

Write a powerful store manager resume objective and grab the reader's attention quickly.

What are typical retail store manager duties, skills and responsibilities?

This comprehensive list of retail store manager duties and skills is an excellent resource for writing a persuasive and relevant retail store manager cover letter.

STORE MANAGER JOBS

Store Manager Job Description

Retail Store Manager Duties

Retail Sales Job Description

Store Manager Interview Questions

20 important store manager interview questions with excellent answer help and examples.

Retail Store Manager Cover Letter Pages

Assistant Store Manager Cover Letter

Retail Cover Letter

Sales Cover Letter

Sales Manager Cover Letter

Customer Service Cover Letter

What makes a good manager?

Find out the critical management skills and competencies for success in a manager role.

To Top of Page

Don't Miss These Latest Updates

Problem-solving is a key skill for today's workplace. Problem-solving behavioral interview questions

Compelling sample interview answers to "Why do you want to work for this company?"

11 essential supervisor interview questions and answers plus industry specific supervisor Q&A .

How to ask for a letter of recommendation with this sample email requesting letter of recommendation .

What are the top 10 reasons for leaving your job? Find out acceptable reasons for leaving a job.

Sample employment acceptance letter and email to properly confirm your acceptance of the job offer and employment contract.

What are your strengths? Find out the 11 essential workplace strengths at list of strengths and weaknesses

Interview Preparation

Interview Questions & Answers

Interview Guides

After the Interview

The Job Offer

Latest News

© Copyright 2023  |   Best-Job-Interview.com    |   All Rights Reserved.

Privacy preference center

We care about your privacy

When you visit our website, we will use cookies to make sure you enjoy your stay. We respect your privacy and we’ll never share your resumes and cover letters with recruiters or job sites. On the other hand, we’re using several third party tools to help us run our website with all its functionality.

But what exactly are cookies? Cookies are small bits of information which get stored on your computer. This information usually isn’t enough to directly identify you, but it allows us to deliver a page tailored to your particular needs and preferences.

Because we really care about your right to privacy, we give you a lot of control over which cookies we use in your sessions. Click on the different category headings on the left to find out more, and change our default settings.

However, remember that blocking some types of cookies may impact your experience of our website. Finally, note that we’ll need to use a cookie to remember your cookie preferences.

Without these cookies our website wouldn’t function and they cannot be switched off. We need them to provide services that you’ve asked for.

Want an example? We use these cookies when you sign in to Kickresume. We also use them to remember things you’ve already done, like text you’ve entered into a registration form so it’ll be there when you go back to the page in the same session.

Thanks to these cookies, we can count visits and traffic sources to our pages. This allows us to measure and improve the performance of our website and provide you with content you’ll find interesting.

Performance cookies let us see which pages are the most and least popular, and how you and other visitors move around the site.

All information these cookies collect is aggregated (it’s a statistic) and therefore completely anonymous. If you don’t let us use these cookies, you’ll leave us in the dark a bit, as we won’t be able to give you the content you may like.

We use these cookies to uniquely identify your browser and internet device. Thanks to them, we and our partners can build a profile of your interests, and target you with discounts to our service and specialized content.

On the other hand, these cookies allow some companies target you with advertising on other sites. This is to provide you with advertising that you might find interesting, rather than with a series of irrelevant ads you don’t care about.

Retail Store Manager Cover Letter Sample

Get more job offers and learn to perfect your own cover letter with this carefully composed Retail Store Manager cover letter sample. Copy-paste this cover letter sample at no cost or try to redesign it using our job-landing cover letter creator.

Related resume guides and samples

How to build a professional executive resume?

Handy tips on how to build an effective product manager resume

How to build an effective project manager resume

How to craft an appealing risk manager resume?

How to write a top-notch strategy manager resume

Retail Store Manager Cover Letter Sample (Full Text Version)

Dear Hiring Managers,

My name is Zobor Noel and I am applying for the Retail Store Manager job within Barkley, Inc. in Budapest, Hungary as I am confident that my career history and developed skills set align perfectly with your current needs and requirements. What is more, I believe that I possess everything necessary to execute the role and all assigned tasks and projects successfully.

As a results-oriented and dedicated management professional, I am skilled in working both independently and in a team setting. Moreover, I am a proactive individual with well-developed delegation skills and the crucial ability to function under pressure. Having worked as a Store Manager for over three years, I am experienced in all aspects of this job. At Enjoy Technology, Ltd., I was mainly in charge of coordinating a team of 10 associates and representatives and developing new business sales processes and procedures. Besides that, I:

• Supported and participated in the ongoing learning and training of new personnel and identified and evaluated potential growth opportunities.
• Ensured the company's values and brand standards were always fully met and conducted detailed market research to analyze customer behavior and market situation.
• Resolved any problematic issues and executed multiple administrative duties when required.

For achieving exceptional results, I was awarded Employee of the Month and was recognized by the top company executives for meeting all assigned targets. Next, I am a Certified Project Management Professional possessing a bachelor's degree in Business Management and a strong attention to accuracy. Last but not least, I am experienced with multiple important industry software programs, including Asana, Clarizen, Slack, and Trello. Thank you for your time and consideration and I look forward to hearing back from you soon.

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

Edit this sample using our resume builder.

Don’t struggle with your cover letter. artificial intelligence can write it for you..

Similar job positions

Merchandiser Warehouse Clerk Project Manager Executive Manager Risk Manager Retail Store Manager Store Manager Cashier Strategic Manager Product Manager

Related executive manager resume samples

Related retail store manager cover letter samples

Let your resume do the work.

Join 5,000,000 job seekers worldwide and get hired faster with your best resume yet.

CHECK APPLICATION STATUS

Hourly In-Store & Distribution Center Roles

Hourly In-Store & Distribution Center Roles include the following: Cashier, Customer Service/Sales Associate, Support Associate, Freight Associate, General Warehouse Associate, and more. To check the application status of an In-Store or Distribution Center role, please click the link below.

Salaried, Corporate, & Support Roles

Corporate & Support Roles including but not limited to the following positions: Asset Protection, Assistant Store Manager or Store Manager, Customer Service Representative, DC Area Supervisor or Manager position, Delivery Driver, Outside Sales & Service or PRO team position, or Store Support Center roles such as Administrative Assistant, Store & Supply Chain Operations, Marketing and Communications roles, Technology roles, and more. To check the application status of your application to one of these roles, please follow the steps below.

• Click the link below to log into your Workday profile
• Navigate to “Menu” in the upper left-hand corner
• Select “Jobs Hub”
• Select Overview or My Applications to view the status of your application(s)

Contractors’ Warehouse — Customer Experience Manager

Location Bossier City, LA

Category Management

Type Corporate

Job ID Req116165

JOB DESCRIPTION

Position Purpose:

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities.  This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed.  Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. 

Key Responsibilities:

• 25% – Customer Service / Experience – Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service.   Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast.
• 25% – People – Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
• 25% – Safety – Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
• 25% – Shared Manager On Duty – Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.  

Direct Manager/Direct Reports:

• This Position typically reports to Store Manager
• This Position has 0 Direct Reports

Travel Requirements:

• No travel required.  

Physical Requirements:

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.  

Preferred Qualifications:

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

Minimum Years of Work Experience:

Preferred Years of Work Experience:

Minimum Leadership Experience:

Preferred Leadership Experience:

Certifications:

Competencies:

• Action Oriented
• Directs Work
• Builds Effective Teams
• Drives Engagement

Paid parental leave to bond with your new addition

401(K) savings plan with company match

Merit increases and performance bonuses

On-the-spot recognition and rewards for a job well done

See More Benefits

Cashier - Video Transcript

TAMI Right now, I’m a cashier part time and I love it, because I love working with the customers.

STEPHANIE Oh what makes me good at my job is that I’m a people person. I like to talk to people. I just generally enjoy being around folks.

BRENDA Service with a big smile.

MUSIC BREAK

ALPHONZO We treat our associates with great respect and we have great leadership behind them, so you’ll always be taken care of and it’s a fun working environment.

BARBARA You’re there, first of all, as the face of The Home Depot, because I help them walk out with a smile.

TAMI I’ve been in other industries and I would never leave Home Depot, because I love the working environment. I love the customers. I love my fellow peers and my management team. They’re wonderful people to work with.

STEPHANIE It is a very energetic place to work and morale is good.

ALPHONZO Home Depot is a great company to work for simply because they want you to grow. They don’t want you to be stuck at one position. So if you want to further your career at The Home Depot, this is the place to be.

General Warehouse Associate - Video Transcript

JOSH From the moment you walk through these doors, you start feeling welcomed. You are part of the family. That’s just tradition for us.

SARAH Our main focus is getting product in front of customers quickly.

CHRIS We’re continuously go go go.

PETE It’s kind of like a beehive.

GILBERT There’s always something going on here.

CHRIS I love it, because it’s never boring.

PETE It’s like wow!

SHANTA The general warehouse associate works in different areas processing inbound and outbound.

SHARIFF The key word in that title is general, so wherever your business needs you, that’s where we’re going to shift you.

TOMMY Lots of trucks coming inbound to unload and then we are loading trucks to go to stores, so there is a lot of forklift traffic.

JOSH They want you to do your job fast. They want you to do your job effectively, but they also want you to have fun when you do your job.

ELIUD So from a culture standpoint, we have partners not employees because we want to seek their feedback.

NANCY When I started working here, I thought it was going to be like any other job, where they just like okay you are just another worker, but not here. Here they treat you like family.

BRAD My favorite thing about working at Home Depot is just the opportunity to grow. When I first got here that was what I’m seeking and I’m experiencing it and at this point the sky’s the limit for me.

SHANTA The scheduling here, it is consistent. They have full-timers they have part-timers.

CAM I love the schedule. The hours, the time we come in, the time we get off. It’s flexible. I still have time to do things in the afternoon and in today’s economy, you want to have a job you know is going to be there. They are not getting ready to go out of business.

TOMMY I’m thankful that our leaders at the top are looking to the future and aren’t just being complacent and stuck in where we are. They’re looking to what needs to happen next. They’re planning and not only planning, but they are executing it and making it happen. So I’m confident that we are going to be around for a while.

Customer Service Associates - Video Transcript

JUSTIN A typical day for a sales associate, would be coming in and um making our customers our first priority. And making sure that items are always available for our customers, for their convenience.

HAYGOOD The kind of problems I solve are anything mundane from how to fix a sink. Sometimes it’s crazier stuff like hey my kid needs to build a T-REX out of pvc. And the things you learn on the job are things that can directly help you. If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you’re going to learn so much.

KYMONI It’s challenging, but that’s a good thing if that makes sense, because there’s a lot going on. You’re not just doing one thing, you’re doing several things at one time.

ANNETTA I needed something that was going to go around my schedule out of the building. I was able to come in and work in the morning, which is usually about six o’clock to maybe twelve o’clock. And then I went to school and then came back and closed the store, like from five to ten pm. And there is always an available store, if I was to move state to state in a transfer.

ANTHONY You have a store of people that are willing to help you accomplish your goal. Because it’s like one big family.

JUSTIN I feel confident to maybe one day open my own small business. It’s helped me save money. A 401k is an amazing program we have here.

ANTHONY I really love doing what I do and I can’t really see myself doing anything else.

Looking to work on the Night Shift? We have you covered - Video Transcript

MUSIC INTRO

MATT I am currently a freight supervisor at the Westin Home Depot.

So the work that we do here at night is basically we unload trucks. And then we, as a team, pack everything out onto the shelves. Make sure that the shelves are packed down and straightened fully. And make the store, basically, grand opening ready every morning.

TERRY Checking in merchandise, bringing it to the floor, assisting other associates, shipping out.

MATT You have to be willing to work independently. You have to be willing to work quickly. If you stay busy and keep working, you’ll notice that the nights and things go by as fast as possible.

TERRY It is tough. You do lift a lot. I walk over ten thousand steps a day. I got my stepper, but it’s good when you punch out and you go home and you feel really good about the job that you did for the day.

JARED This is my second job. They have been very good about working with me. There’s sometimes where I’ve been able to take nights off, but work a little bit longer on another night. So they’ve been very flexible.

Some of the benefits that part time employees have here would be of course the ability to purchase, at a discount, Home Depot stock. They have the ability for tuition reimbursement. You do earn vacation after a year and you also do earn sick time. Plus, it’s a family. Everybody treats everybody around here like their friend. Our management has cook outs for us. It’s just all around a good company to work for.

MATT How ever far you want to go here, I’m here to help you do that. I’ve known freight associates that are store managers now. You can go as far as you want to go.

Stocking and Merchandising Team Video Transcript

BILL My current position is a merchandising execution associate.

MONIQUE We do price changes and we also execute projects. Like right now, we are working on the spring reset. We do the Christmas reset, we do the vanity reset.

NICOLE Your focus is making sure the products have a label, they’re clean, they’re stocked, just that everything looks, what they call, grand opening ready.

BILL Merchandising is a very physical job. By the end of the day, I’ve usually walked about seven to eight miles.

MONIQUE I do love working for The Home Depot, because I just think it’s a wonderful place to work. I love the customers. I love the bonding, co-workers, and most of all I like the advancement that the company has.

NICOLE We have sick time. Vacation time and the company is very good if you need a day off.

A Day In the Life of our Lot Associates - Video Transcript

JESSE My current role at The Home Depot is a lot associate.

Music Break

JESSE I help customers out with loading assistance and keeping the parking lot clean and tidy. And you know making sure that there’s carts up front. Making sure there are flatbeds and lumber carts for customers.

GABE It gives me energy. It’s good exercise. It’s helped me lose weight, so that’s why I really like it.

OLIVER Customer service skills is one of the main things that Home Depot has truly truly helped me out with. And I can take this anywhere. That is universal.

JESSE Honestly, this is just one big orange family.

OLIVER They treat me so well here. Some of my co-workers have become my brothers and my sisters. Some of my managers have become my bigger brothers and my bigger sisters.

GABE I look forward to coming here. It brings happiness to me, just to come here and see my co-workers.

OLIVER 401K has been very helpful to me. I have never had a 401K on any job I’ve ever had and this one was the first. I love the Home Depot. They are taking care of me and I thank them for that every day.

Work Location

Onsite – An associate in an onsite role is required to work at a specific Home Depot location in order to complete their job duties. We also refer to this as location – dependent.

Multisite – An associate in a multisite role works from multiple locations (e.g. Home Depot location or a customer’s homes) to complete their job duties.

Hybrid – A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated Home Depot location on some days and remote/virtually on others.

ONLINE ASSESSMENT

As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.

During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:

• Professional Experience
• Learning Potential
• Responsibility
• Customer Focus

If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more .

Store Location

0364 2800 AIRLINE DR Bossier City, LA

Once you’ve applied, please come back and apply for other jobs at this store and any store near you.

Explore Management

Stay connected, discover what’s next.

Search for your next role by location, job title or keyword. Your next opportunity may be closer than you think.