marketing and sales business plan example

• Marketing and Sales Strategy
• 11 July, 2022

10 Steps to Create a Complete Sales and Marketing Business Plan [Templates included]

Jump to the end of the post to get access to our free sales and marketing business plan templates.

Turning an idea into a functional business requires laser-sharp focus. You must take care of development, marketing, sales, customer success, and whatnot. 

While most entrepreneurs start with some form of a plan, they often forget about it soon after. 

Blame it on changing dynamics, trial and error to find a product-market fit, or blatant ignorance. But overlooking the planning process is a sure shot reason for failure — as the common saying goes, failing to plan is planning to fail.

An essential part of this document is the sales and marketing segment. The sales and marketing plan outlines everything you need to do to promote your products and generate revenue for your business. 

Why do you need a sales and marketing plan? 

Having a revolutionary product that solves a genuine problem is great. But it won’t mean anything if people don’t know about you. 

A sales and marketing plan helps you get discovered, structure your activities, and move forward with your growth goals. 

It’s more or less like a roadmap about what you should do to make things work in your favor. 

Your sales and marketing plan will help you: 

• Identify the bridge between where you are today and where you want to reach your business goals. 
• Get much-needed clarity and avoid conflicts and confusion in case of any disruptions.
• Gain and document insights about your target audience, industry, trends, costs, etc. 
• Justify your business model in front of investors and lenders in case you need to raise funds.
• Stay focused on a north star metric, improvise growth tactics and achieve harmony between various growth activities. 
• Promote sales and marketing alignment.

Your sales and marketing plan would also help you avoid distractions and save time and money lost. 

And you know how easy it is to lose direction and get distracted when starting or running a startup. Documenting everything as a plan will help avoid confusion and add clarity to your everyday affairs and long-term mission. 

However, different companies need different plans based on the stage of operations and their unique growth goals. 

A clear marketing and sales plan promotes alignment between marketing and sales departments at every stage . This reduces resource waste and creates fewer “blame-game ” occasions in your meetups. 

What to include in the marketing & sales plan? 

Planning is a subjective activity. 

You’d receive several different answers if you read, talk to, and consult multiple experts on what to include in your marketing and sales plan. 

So, how should you decide which elements to include in your marketing/sales plan? 

Let’s take a step back and understand the “why” of planning. 

You need a plan so you don’t get confused and can keep walking towards your goal.

Your plan should: 

• Serve as a roadmap for everything related to sales and marketing for the first few months if you’re just starting. 
• Outline and articulate the core strategies you’ll experiment with, the desired outcome, and the KPIs to measure performance. 
• Set realistic KPIs, outcomes, and objectives based on market understanding, competition, funding requirements, and your target audience’s pain points. 

Marketing plan for your startup: The what and why

In an ideal world, every penny you spend in marketing should enhance your visibility, take you closer to your audience,  and increase your conversion rates. 

But in reality, it takes a lot of effort, time, and investment to make it happen. 

A marketing plan helps you navigate through the tricky maze called marketing without getting lost in the process. 

Basically, you build a marketing plan to gain enlightenment about how you’ll promote and stay relevant to your audience. 

You do it beforehand so that when things get tricky, you have a directional beacon to guide you.  

Creating any plan should start with an understanding of the purpose. The same applies to marketing, too. Try to find the reason behind marketing your product – why are you working towards your goal. 

Knowing your why would help you gain clarity – an essential element for the success of any activity on the planet. Before you begin, you should try to find answers to the following questions: 

• Why are you making the marketing plan?
• What do you want to accomplish with the marketing?
• What will be the value proposition? 
• What are the goals that we want to achieve?

These answers will allow you to think better and prepare for strategizing your plan with a better perspective. 

Also, while at it, remember that your marketing plan is not a rigid document etched in stone. Instead, it’s a result of an iterative process that depends on five fundamental aspects: 

1. Product: What are you marketing? 

The product section should explain what you are selling exactly. 

• What do you sell? 
• How is your offering different from your competitors?
• What are the benefits your potential customers would derive from your offerings? 
• What is your core USP? 

Answering these questions would help you craft a great positioning statement and marketing message for your marketing campaigns. 

2. Place: Where are you available? 

This section should outline where you will sell or market your products. How will you get customers to reach out to buy your product or service? 

Though this will depend on the nature of business — online or offline, manufacturing or services, answers to the following questions would help you gain clarity: 

• Where will you be available for your customers? 
• Which distribution channels would you use to be more accessible to customers? 
• What percentage of sales/conversions do you expect from different distribution/marketing channels? 

3. Price: How much will you charge? 

This is an essential part of your planning process. Your pricing decisions would decide how you will generate revenue for your startup . 

Your pricing decision should be based on market analysis, competition, value offering, buying behavior, etc. 

• What will be the pricing model you’ll adopt to generate revenue? 
• What is the most favorable price point that your customers are ready to pay for your offering? 
• Will you make any profit/loss at this price point? 
• How soon can you break even based on your pricing strategy? 

4. Promotion: How will you promote your offering? 

You can have the best product, but no one would care if you’re not promoting it. 

Moreover, one of the primary reasons to create a marketing plan is to help you promote your offering. 

• Who is your target audience? 
• How will your reach your target audience? 
• What strategies will you adopt to convert your audience into customers? 
• Which channels of promotions will you use to promote your offerings? 
• How much will you spend on promotions and marketing? 
• What will be your team structure for the next quarter, year, and long term?
• How will you track the marketing effectiveness? 

5. People: Who will do the marketing?  

While most marketing plans you see out there would cover the traditional 4Ps of marketing, often the fifth P, people, is ignored. 

And you know there’s no growth or promotion without your team – your people. 

This aspect should help you understand your current capabilities and the resources needed in your team. Think about how you will find them, their responsibilities, and where they stand in the big picture. 

• Who will do the marketing for you? 
• What do you look for in a human resource?
• At what point do you start expanding the team? 
• Who are you going to hire first?
• How do you plan to hire for marketing? 
• What will be the core responsibilities and KPIs for your team? 
• How will you set KPIs/OKRs and analyze your team’s performance? 

Sales plan for your startup: The what and the why

Your sales plan would help you generate revenues from your marketing efforts by completing the journey from generating leads to turning them into customers. 

A sales plan defines your sales goals, the strategies you’d bet on, your desired results, your challenges, the solutions you have for them, and the structure (people, budget, process, and tools) you need.

Your sales plan would cover everything you need to register sales and generate revenue for your business. 

A sales plan is created to: 

• Provide a strategic direction to your sales team
• Define the core objectives and goals in terms of sales 
• Outline roles and responsibilities
• Analyze and measure your wins in terms of sales. 

These reasons help you succeed more than experimental businesses that beat around the bush while trying to make things work in a world where everyone’s selling something. To ensure your sales plan is effective, it should include: 

1. Sales goals — What do you want to achieve? 

Like any other activity in the world, your sales planning process should also revolve around the end goals for sales

Saying that you want more customers is a generic goal that doesn’t have any tangible metrics attached. Moreover, saying that you wish for more sales is too broad a goal that would involve outlining several action steps. 

So, it’s always better to have a SMART goal and break it down into tangible, measurable, and KPI-driven objectives. You can say that you want to: 

• Nurture 10% more MQLs into SQLs, and ultimately, customers.
• Reduce your churn rates by 5% before the end of Q1.
• Expand your sales team with 3 people to nurture and convert leads faster — reduce time to conversion by 5 days.
• Increase the customer lifetime value through upsells or cross-sells by $200.
• Expand your sales activities into new territories or regions.
• Optimize your pricing strategy to improve your conversion rates by 8% for new accounts.

2. Tactics — The process and activities

This segment will include the specific tactics, processes, and activities you’ll use to generate revenue for your business . 

A solid understanding of your target audience, goals, and capabilities would help you discover exciting and profitable tactics for your industry. 

Try to pick and choose the tactics in line with your ideal customer profile. You can conduct a survey and get insights from your marketing team to align your sales efforts accordingly. 

An aligned sales and marketing team will help you accelerate sales enablement and strike gold with more leads, higher conversions, and better results. 

Interested in exploring new sales tactics? Read this blog on popular sales strategies and techniques for your business. 

3. Timelines — The time you’ll need to make things happen

A plan without a timeline is just a wish. You must link your goals, tactics, and sales strategies with realistic deadlines. This will ensure that everyone’s motivated to work towards your goals. 

Keep all the stakeholders in the loop by developing a realistic growth goal and attaching a practical timeline to it. 

While you’re at it, don’t forget to assign one person who’ll be responsible for ensuring compliance. 

This tactic is known differently in business circles. 

Some call it a key Point of Contact (POC) for an activity; others call this person a Directly Responsible Individual (DRI). 

Another popular approach includes assigning OKR (Objective and Key Results) to an individual in a team who owns up the responsibility of making this happen. 

Whatever you may do, make sure you are realistic, practical, and sensible in creating achievable deadlines for your sales teams. 

Failure to do so would lead to dissatisfaction among sales team members, ultimately harming your bottom line. 

4. KPIs — the metrics you’ll track to determine success 

KPIs will help you understand if your sales tactics align with your revenue generation goals. These metrics help enhance sales teams’ performance, optimize the sales funnels, and improve conversion rate. 

If you want a solid sales plan, you need to tie everyone (and everything) to a tangible sales metric. 

You also need to ensure proper sales and marketing alignment so that all your marketing spends get attributed to some kind of improvement in KPIs. 

Here are some questions and corresponding KPIs you can think of adding to your sales plan: 

If you track these KPIs well, you’ll understand the challenges better, predict future problems, and get better at generating revenues from your sales activities. 

Moreover, the answers you gather and the KPIs would help you keep an eye on the overall efficiency of the sales process and build a strong sales team. 

Apart from these standard inclusions to your sales plan, you can also add the following information: 

• Team structure: How big your sales team should be, and what will be the responsibility (job role and KPIs) of each member of the team? 
• Resources/tools required : What tools and resources do you need to execute the sales tactics and strategies you’ve planned? 
• Current market trends: How is the present market regarding customer interest in your product, competition landscape, and overall sentiment in your industry? 

Rethinking the traditional plan for digital businesses, service companies, and SaaS startups 

The traditional ways of creating a sales and marketing plan are geared more toward the product economy. 

Today, most businesses don’t even have a physical “product”.

Distribution and conversion cycles are not so simple, too.

The sales and marketing ecosystem has transitioned from a single-sales mindset to a culture of lead nurturing , upsells/cross-sells, and experiences to enhance the customer’s lifetime value. 

Even users don’t look at companies, products, and solutions like they used to anymore. 

Don’t you think the old ways should be reimagined? 

In his book, Subscribed, Tien Tzuo mentions how the world economy is transitioning to a digital era powered by subscription-based startups and digital businesses.

Naturally, with changing consumer mindset, the traditional business planning models (including sales and marketing plans) should change, too. 

There has been a hot debate about reimagining marketing and sales operations for the future — digital businesses, SaaS products, and the subscription economy. 

PADRE is a promising framework with all the elements of a traditional business plan, reimagined for the modern digital economy. 

The PADRE framework keeps the customer at the heart of everything and divides all activities (including sales and marketing) into eight subsets: 

• Position: How will you create awareness, turn it into demand for your product and build a pipeline of leads? 
• Acquire: What is your ICPs buyer’s journey? How will you address their pain points and turn them into customers? 
• Deploy : How will you onboard , service, and delight your customers as efficiently as possible so they can use your product, service, or SaaS quickly?   
• Run:  How will you ensure that your customers get what they expect (and deserve) from your product or service? 
• Expand: How will you grow your company through retention, growth, and customer advocacy? 
• Product: How will you evolve your product, service, or offering and manage everything? 
• People:   How will you recruit, onboard, train, and retain the best talent to serve your customers? 
• Money: Where and how will you fund and fulfill your need for running and growing your business most efficiently? 

If you look at the PADRE model carefully, it has almost all the elements discussed above for sales and marketing plans, just in a different way. This differentiation makes more sense for a dynamic digital business than the traditional sales and marketing business plan. 

You can take ideas from the PADRE model to create your version of a dynamic business plan based on your unique business idea. 

10 steps to create a solid sales and marketing plan

Regardless of your approach to creating a business plan, you will have to gather data, make some important decisions, and collate everything together. 

Remember, your sales and marketing plan is a living document that should be revisited repeatedly for optimization. 

Here are the steps you can take to create an actionable plan based on the insights shared above: 

Step 1: Gather data based on company insights and external trends

“Always measure the depth of the pool you’re diving in!” 

Before you start planning your sales and marketing observing and documenting macro-level industry trends is a must. It will give you an understanding and insight into what to expect in the future. 

You can use industry insight to strengthen your assumptions, understand the market, add clarity to your sales and marketing mix, and refine your plan. 

Always look for industry insights around sales and marketing trends — what worked in the past, how things are changing, and what future trends will drive growth. While industry trends are not a full-proof solution, it gives you a direction to provide a concrete shape to your plans. 

Use industry trends to add “meat” to your hypothesis, and see if you can get data about: 

• Consumer behavior and psychology that drives sales. Use the Facebook Ads manager audience tool to find your audience’s topics of interest and behavior trends.
• Psychographic analysis of your target audience.
• Marketing effectiveness of different channels. You can use platforms like Similarweb to peak into the traffic sources of your competitors and get an estimated idea of the volume.
• Sales trends of lateral and complimenting businesses. 
• Competitor analysis, including their past financial performance and effectiveness in generating revenue. 

Step 2: Create your ideal customer profile (ICP) 

As a business owner, you must know everything about your target audience. 

Without a deep understanding of your ICP, you could end up like a door-to-door salesman trying to sell but end up annoying everyone. 

This information helps you take the necessary steps to add context and relevance to your marketing and sales plan. 

You should break up your ideal customer persona (ICP) into several sections covering all aspects of your persona’s — the demographic profile, what they think, believe, and trust in, their needs, motivations, drives, and psychographic profile. 

Sample questions for building an Ideal Customer Profile

Knowing your audience allows you to talk the way they want to be talked to. Also, you get to understand what makes them buy, their problems and pain points, and where they spend most of their time. All this is crucial for creating an effective marketing strategy. 

You can even use this knowledge to segment your audience personas and personalize your marketing campaigns — a powerful tactic to market your brand in 2022. 

Step 3: Assess your current situation 

Once you’ve gathered data and foresight, start the self-introspection process. 

Ask yourself where you stand in your startup journey. 

✓ How is your business performing right now? 

✓ Are you performing according to your revenue estimates and KPIs? 

✓ Do your business and revenue generation efforts align with market and industry trends? Do they need to align?

✓ Are you marketing and selling where your customers are looking for options? 

✓ What are your strengths and weaknesses? 

✓ What challenges are you facing in getting your business to the next level? 

✓ Is there any better way of doing things than you do now? 

All these questions will give you ideas to start the actual planning process. Moreover, you’d understand if whatever you did was even worth it. 

Step 4: Define metric-driven objectives and goals

Have you ever traveled without a destination? 

Well, maybe you have. But that’s not how you run a business. You need to have an exact destination in mind — where you’re headed to. 

That’s why having an objective and goal is essential for making a sales and marketing plan. Tangible and realistic goal-setting should be the #1 priority of anyone trying to succeed as an entrepreneur. 

Your goals will will allow you to track if you’re making a real impact on your business. Plus, having a metric-driven goal gives you an understanding of what you need to do for success. 

Your goals and objectives should be tied to your business vision and mission.

Often, we see there’s a misalignment between sales and marketing objectives. That leads to confusion and, thus, poor performance. Hence setting a SMART goal is critical for ensuring clarity.

SMART objectives for your sales and marketing plans should be: 

• Specific: The goal is clearly defined, and everyone within your team understands the goal and its importance. 
• Measurable: The goal/objective should be tied to key performance indicators (KPIs) and visibly measurable.
•  Achievable: Being realistic is an important factor in setting an attainable goal. Look at your team’s ability, budget, and current situation to ensure the goal is within your limits. Setting the bar too high will only lead to disappointment and wasted time and effort. 
• Relevant: Your objectives should be aligned with your business vision and mission. If your marketing and sales aren’t aligned to your bigger picture, it will lead to losses (and potential conflicts). 
• Time-bound: Any objective you define must have a clear timeline, which means there should be a start and end date. Without that, your goal is just a wish. 

Step 5: Determine metrics for success (KPIs) 

You know you need to measure your goals and objectives in real-time. 

That would ensure everything’s on track and help you red flag any deviations from your desired path. 

But setting a measurable KPI for any business is a tricky business in itself. Especially when there’s a lot to plan in sales and marketing, and every business is different. 

KPI or key performance indicators should be planned based on industry best practices, prevailing marketing trends, and taking stakeholders in confidence. 

You can align standard industry KPIs with your business or marketing/sales goals to create your version of KPIs that will objectify your success figures. 

Standard Goals and KPIs you should track

Always ensure that each KPI you track links to the bigger picture — where and how it contributes to your business’s mission and mission. This will add relevance to your sales and marketing plans giving you more accurate insights for the future periods.

Step 6: Build a forecasting model

Forecasting is an activity that predicts what your sales and marketing efforts will lead to on a monthly, quarterly, and annual basis. 

Creating a sales or marketing forecast involves taking the opinions of industry leaders, financial consultants, CPAs, marketers, sales managers, and your team members. It also will involve studying and analyzing the insights you gathered in step one.

A forecast will help you make better hiring decisions, budget for your expansion in a better way, and linearly predict your revenues. You can also add dynamic variables to the forecasts to analyze how your KPIs would perform under real-life situations. 

Creating a forecasting and budgeting model for your sales and marketing team is highly essential to keep things in check. However, it would be best if you didn’t fall into the lure of creating forecasts for more extended periods as things are changing quite rapidly, especially after COVID-19. 

Better to create a forecast for a quarter, review it based on actual expenses and performance, and keep iterating. You can also take advantage of popular forecasting tools for more accurate models. 

Step 7: Identify gaps within your assumptions 

By this step, you’d have a clear idea about your capabilities, the goals you want to achieve, the industry trends and the forecasts for the future.

This will give you an opportunity to get a bird’s eye view of your sales and marketing activities in terms of your revenue growth. 

You can use this information to plug in gaps because of your assumptions and biases, analyze what’s required and the challenges you’d face to make things happen. 

Identifying gaps between your existing situation and your goals based on forecasts would help you make informed decisions. 

You can choose to hire more people in sales and marketing, increase your budget, try new marketing tactics, or even start an entirely different lead generation and nurturing channel to achieve your goals. 

Step 8: Create a team structure and involve stakeholders. 

The most important part of the planning process is to understand your capabilities. If you’ve assessed your current scenario correctly, you’ll have a clear picture of who’s responsible for growth, marketing, sales, etc. 

And if you’re just starting, this is a great time to start planning a structure for your marketing and sales team, starting with: 

• How many people will be needed for each team? 
• Who will be responsible for specific KPIs?
• What will be the responsibilities of each member of the team? 
• How will teams communicate with each other and ensure alignment between efforts? 
• How will the performance be measured? 
• What are the challenges marketing and sales teams face in your company (or industry)? 
• How will expansion needs be identified?  

Remember, if you’re just starting to build a team and have existing team members, take them in confidence and involve every stakeholder before creating a structure.

The more aligned and closely knit your sales and marketing, the faster you achieve your growth goals. 

• Build a Strong B2B Marketing Organization Structure for Modern Teams
• Sales Operations Responsibilities: Roles, duties, and obstacles
• Revenue Operations Roles: Who do you need to build a RevOp team?

Step 9: Outline action items 

By this step, you’re almost done with the planning. You just need to answer two more questions:

• What do you need to do to achieve your goals? 
• How will you do what you need to do? 

This means outlining action steps, developing marketing and sales tactics, and finalizing the cogs required to run your marketing/sales engine. 

You can start by putting together a rough draft of all the insights you’ve gathered, the available resources, the budget, best industry practices, trends, and growth projections. This will give you foresight into what can work in your favour. 

Build a list of action steps that you need to take to move in the direction of your goals. 

Step 10: Identify and implement tools and systems

Okay! This is the last step of the planning process. After this, you will be left with the exact steps you need to take daily to achieve your KPIs. 

But don’t take this step lightly. Think of this as the building blocks of a bridge that would take you from “here” to “there”. 

You’ll need to make a list of tools, systems, and solutions you’d need to make things happen. 

For example, if you’ve concluded that you need to set up a lead nurture campaign , you need a tool or platform that makes that happen. 

You’ll need to evaluate the available options and pick a tool that aligns with your goals and budget. 

While picking up any tool, make sure that it should: 

• Save time, money, or effort for your marketing and sales team members.
• Have prominent success stories and case studies that closely relate to your goals, tactics, and life stage.
• Is reliable and doesn’t use any under-the-hood tactics to make things happen. 
• Has an active developer and customer success team.
• Is supported by a thriving public community of happy users. 

Make sure that whatever tech stack you’re finalizing has a solid mechanism to track success and your KPIs. 

This will help you ascertain success quicker. Also, communicate with all the stakeholders about the tools and success metrics. 

Ready-to-use sales and marketing plan templates

To make things easy for you, we have prepared comprehensive templates for both your sales and marketing plans. To download the template click on the links below and duplicate the document. Then, fill in the blanks.

Download the Marketing Plan Template

Download the Sales Plan Template

Your sales and marketing plan is a living document. Keep revisiting! 

If you’ve come this far with your planning, you should have a functional plan for supercharging your marketing and sales operations in the coming weeks and months.. 

But remember, sales and marketing planning isn’t a one-time activity. Keep optimizing your plans with fresh insights to stay on track with changing dynamics. And don’t forget to track the right metrics and KPIs.

A marketing automation platform like Encharge can help you to execute your marketing and sales plans. Don’t believe us. Check the success stories to see how others businesses are amping up their marketing and sales game now.

Meet your new marketing automation platform

“encharge helped us visually redesign our onboarding flow resulting in a 10% increase in our trial activation rate .".

How To Use AI To Predict User Engagement in Marketing (Guide 2024)

Imagine if your marketing could read minds. Every campaign, blog, and email would feel just right to your audience. That’s

500+ business plans and financial models

How to Write a Sales & Marketing Plan: Comprehensive Guide

• March 21, 2024
• Business Plan , How to Write

Creating a sales and marketing plan for your business plan is really important. It shows how you’ll attract customers and make sales, which is crucial for your business to succeed. This guide will walk you through the steps to make a great sales & marketing plan.

Whether your business is new or you’re looking to grow, having a clear plan for sales and marketing can help everyone believe in your business’s success. Let’s dive in!

What is a Sales & Marketing Plan

A sales and marketing plan is a strategic document that outlines how a business intends to reach its target market and achieve its sales goals. It details the strategies, tactics, channels, and tools the business will use to attract and engage customers, promote its products or services, and convert prospects into buyers.

This plan typically includes information on target customer segments, marketing objectives, sales targets, competitive analysis , marketing strategies (like advertising, content marketing, social media, and SEO), sales tactics (such as direct selling or channel partnerships), budgets, and key performance indicators (KPIs) for measuring success.

Why do we use a Sales & Marketing Plan?

We use a sales and marketing plan for several critical reasons, all aimed at ensuring a business’s growth and success:

• Strategic Direction : It provides a clear roadmap for reaching and engaging the target audience , guiding the marketing and sales efforts in a unified direction.
• Resource Allocation : Helps in the efficient allocation of resources, ensuring that time, budget, and personnel are focused on high-impact sales and marketing activities.
• Goal Setting : Establishes specific, measurable objectives for what the business aims to achieve through its sales and marketing efforts, such as revenue targets, customer acquisition goals, and market share.
• Target Market Identification : Assists in identifying and understanding the target market’s needs, preferences, and behaviors, enabling the business to tailor its offerings more effectively.
• Competitive Advantage : By analyzing the competitive landscape, the plan allows businesses to identify their unique selling proposition (USP) and differentiate themselves from competitors.
• Performance Measurement : Sets key performance indicators (KPIs) and metrics to track the effectiveness of sales and marketing strategies, providing insight into what’s working and what needs adjustment.
• Investor and Stakeholder Confidence : A well-thought-out plan demonstrates to investors, stakeholders, and potential partners that the business has a solid strategy for achieving growth, increasing their confidence in the venture.

Why do we use a Sales & Marketing Plan in a Business Plan?

Including a sales and marketing plan in a business plan is crucial because it directly influences investor and stakeholder confidence. This component of the business plan serves several key purposes that reassure investors and stakeholders about the business’s potential for success:

• Demonstrates Preparedness : It shows that the business has thoroughly researched and understood its market environment. A detailed plan signals to investors and stakeholders that the company is prepared to navigate the competitive landscape effectively.
• Outlines a Clear Path to Revenue : Investors and stakeholders are particularly interested in how a business plans to generate revenue. The sales and marketing plan provides a clear strategy for attracting and retaining customers, crucial for the business’s financial sustainability.
• Highlights Growth Potential : By outlining specific marketing strategies and sales targets, the plan showcases the business’s growth potential. It illustrates how the business intends to capture market share and expand its customer base, which is a key indicator of its future success.
• Provides Metrics for Success : The plan includes key performance indicators (KPIs) and metrics that will be used to measure success. This allows investors and stakeholders to understand how the business will track its progress and adjust strategies as needed, instilling confidence in the business’s ability to meet its goals.
• Facilitates Alignment with Investor Expectations : Finally, a sales and marketing plan helps align the business’s strategies with investor and stakeholder expectations. By clearly communicating how the business intends to achieve growth, it ensures that everyone is working towards the same objectives, reducing potential conflicts and increasing support.

How to Write a Sales & Marketing Plan?

Writing a sales and marketing plan for a business plan involves outlining how you intend to reach your target customers and achieve your sales goals. It’s a strategic document that details the actions, tools, and resources you will use to promote your products or services.

Here’s a step-by-step guide to crafting an effective sales and marketing plan:

1. Define Your Target Market

Identify who your ideal customers are by considering demographics (age, gender, income level, etc.), psychographics (interests, values, habits), and geographics (location). Understanding your target market is crucial for tailoring your sales and marketing efforts effectively.

2. Set Clear Marketing and Sales Objectives

Establish what you aim to achieve with your sales and marketing plan. Objectives should be specific, measurable, achievable, relevant, and time-bound (SMART). Examples include increasing website traffic by 20% within six months or boosting sales by 15% in a year.

3. Analyze Your Competition

Understand your competitors’ strengths and weaknesses , and how you compare. This knowledge will help you identify your unique selling proposition (USP) and position your offerings more attractively.

4. Develop Your Marketing Channels

Outline the strategies you will use to achieve your objectives by listing what are your marketing channels . This might involve:

• Content Marketing : Creating and sharing valuable content to attract and retain customers.
• Social Media Marketing : Engaging with your audience on social platforms.
• Email Marketing : Sending targeted messages to encourage customer action.
• SEO : Optimizing your website to rank higher in search engine results.
• Advertising : Paying for space to promote your product on digital platforms, print, or outdoors.

5. Plan Your Sales Channels

Detail how you will sell your product or service by laying out your sales channels . This can include:

• Direct Sales : Selling directly to customers through sales reps or online.
• Channel Sales : Using intermediaries, such as distributors or resellers.
• Retail Sales : Selling through a physical or online store.
• Discuss any sales processes or techniques that will be employed, like consultative selling or solution selling.

6. Determine Tools and Resources

List the tools and resources needed to implement your strategies. This could include CRM software for customer management, social media platforms for marketing, or sales training programs for your team.

7. Set Your Budget

Allocate a budget for your sales and marketing activities. Include costs for advertising, software subscriptions, marketing materials, and any other expenses associated with executing your plan.

8. Define Metrics and KPIs

Identify how you will measure success by setting key performance indicators (KPIs) for each objective. Examples of KPIs include conversion rates, customer acquisition costs, and average order value.

9. Create an Action Plan

Break down your strategies into actionable steps with assigned responsibilities and deadlines. This plan will guide your daily operations and help keep your team focused and accountable.

Privacy Overview

How to Create an Effective Sales and Marketing Plan

A comprehensive sales and marketing plan sets up organizations for long-term growth and success. In this guide, we’ll dig into the differences between sales and marketing plans, how to create your plan, and templates to get the ball rolling.

What is a Sales and Marketing Plan?

Sales plan vs. marketing plan, marketing plan template: the essential components, sales plan template: the essential components, steps to create a sales and marketing plan.

A well-crafted sales and marketing plan is indispensable for the success and growth of any company, whether it’s a startup, small business, or enterprise. This plan serves as a roadmap, outlining clear objectives, targeted customer segments, and actionable tactics to drive sales and promote brand awareness.

It enables companies to understand their market position, competitive landscape, and customer needs. On top of that, it provides a structured approach to buyer engagement , ensuring consistent and effective communication across various touchpoints.

By defining specific goals and identifying key performance indicators (KPIs), a sales and marketing plan provides a structured framework for marketing and sales to align their go-to-market efforts. And when teams are aligned, companies can generate up to 208% more revenue from their marketing efforts.

While sales and marketing are integral to an overall business plan, they serve distinct purposes and focus on different aspects of the customer journey. Here are the key differences between a sales plan and a marketing plan:

Focus and Objectives

Sales Plan: Primarily focuses on the activities and strategies to drive direct revenue generation. It outlines the specific actions the sales team will take to achieve targets and goals.

Marketing Plan: Concentrates on creating awareness, generating interest, and positioning new products or services in the market. It aims to build and maintain the brand, nurture leads, and create favorable conditions for sales.

Sales Plan: Typically more tactical and operational, it details the sales team’s day-to-day activities. It addresses how sales representatives engage with prospects, close deals, and meet revenue targets.

Marketing Plan: Has a broader scope, encompassing the overall market strategy, brand positioning, promotional activities, and communication efforts. It sets the stage for sales by creating a favorable market environment.

Sales Plan: Often focuses on short-term goals and immediate revenue generation. It may have a more immediate and tactical orientation focusing on quarterly or annual targets.

Marketing Plan: Can have a longer-term perspective, building brand equity and customer relationships over time. It may include short-term and long-term initiatives aligned with the overall business strategy.

Sales Plan: Includes sales tactics, prospecting strategies, target setting, and customer relationship management (CRM) activities.

Marketing Plan: Encompasses market research, target audience identification, advertising, content creation, social media strategy, and overall brand positioning.

Sales Plan: Metrics focus on sales performance , revenue targets, conversion rates, customer acquisition costs, and individual sales representative performance.

Marketing Plan: Metrics include brand awareness, lead generation, website traffic, social media engagement, customer acquisition costs, and marketing ROI.

Collaboration

Sales Plan: Primarily involves collaboration within the sales team, setting individual and team goals, and coordinating efforts to meet targets.

Marketing Plan: Requires collaboration between marketing and other departments to ensure a consistent brand message and a seamless customer experience. This collaboration extends to content creation, advertising, and customer relationship strategies.

Here, you can see that a sales plan is more tactical and concentrates on direct revenue generation. In contrast, the marketing plan is strategic, focusing on creating a favorable market environment and building brand equity.

An effective marketing plan outlines a business’s strategies and tactics to achieve its marketing objectives. Here are the key components that typically go into creating a new marketing plan:

Executive Summary

• Brief overview of the marketing plan, including goals, strategies, and key components.

Market Analysis

• Analysis of the target market, including demographics, trends, and opportunities.
• Competitor analysis, highlighting strengths, weaknesses, opportunities, and threats (SWOT analysis).

Target Audience and Buyer Personas

• Detailed profiles of the target customers, specifying their needs, pain points, preferences, and behaviors.
• Development of buyer personas to guide marketing strategies, messaging, and sales outreach.

Marketing Goals and Objectives

• Clearly defined SMART goals for the marketing efforts.
• Specific objectives, such as brand awareness, lead generation, customer acquisition, or market share.

Positioning and Messaging

• Clear articulation of the brand positioning and competitive advantages.
• Development of consistent messaging that resonates with the target audience.

Marketing Strategies

• Overview of the overarching marketing strategies, including product positioning, pricing, distribution, and promotion.
• Differentiation strategies and competitive positioning.

Marketing Mix (4Ps)

• Product: Details about the products or services being marketed.
• Price: Pricing strategy, discounts, and payment terms.
• Place: Distribution channels and logistics.
• Promotion: Advertising, public relations, digital marketing, content marketing, and other promotional activities.

Marketing Budget

• Allocation of budget for each marketing activity and channel.
• Cost projections and expected return on investment (ROI).

Marketing Calendar

• Timeline for planned marketing activities, campaigns, and promotions.
• Seasonal considerations and industry-specific events.

Marketing Channels

• Identification and description of the marketing channels to be utilized (online and offline).
• Social media strategy, content marketing plan, email marketing, advertising channels, etc.

Content Strategy

• Development of a content plan, including types of content (i.e. case studies, one-pagers), frequency, and distribution channels.
• Content creation and distribution strategy.
• Regular content audit to see what’s working and what isn’t.

Measurement and Analytics

• KPIs to benchmark the success of marketing activities.
• Tools and methods for data collection and analysis.

A sales plan is a strategic document that outlines the tactics and activities a business will undertake to achieve its sales objectives. Here are the key components that typically go into a sales plan:

• Brief overview of the entire sales plan, summarizing the goals, strategies, and key components.

Sales Objectives

• Clearly defined and measurable sales goals, such as revenue targets, market share, or customer acquisition metrics.
• Specific and realistic objectives for the sales team.

Target Market and Customer Segmentation

• Identification of the target market and specific customer segments.
• Create ideal customer profiles and characteristics to guide sales efforts.

Product or Service Offering

• Detailed information about the products or services being sold.
• Value propositions and key differentiators.

Sales Strategies

• Overview of the overarching sales strategies , including prospecting, lead generation, and conversion tactics.
• Strategies for acquiring new customers, upselling, cross-selling, and customer retention.

Sales Team Structure

• Organization of the sales team, including roles, responsibilities, and reporting structure.

Sales Tactics and Techniques

• Detailed description of the tactics and techniques the sales team will use to engage with potential customers and increase the bottom line.
• Sales methodologies employed by the team.

Sales Forecast

• Prediction of sales performance over a specific period.
• Revenue projections, taking into account market conditions and other relevant factors.

Sales Territories and Distribution Channels

• Definition of sales territories and distribution channels.
• Strategies for reaching and serving customers in different geographic areas.

Sales Metrics and KPIs

• Identification of key metrics to measure sales performance.
• KPIs such as conversion rates, average deal size, and customer acquisition costs.

Sales Training and Development

• Plans for training and developing the sales team.
• Continuous improvement strategies.

Now that you have templates in place, let’s put them together to create an overall plan and what it could look like.

Look for trends in the data

Before you start digging into the meat of your plan, you need to gather data, drawing from internal company insights and external market trends. Internally, you can look at historical sales data, customer behaviors, and product performance, providing a foundation for understanding the company’s strengths and areas for improvement.

On the other hand, keeping a keen eye on external market trends, consumer preferences, and industry developments allows for a proactive approach to shifts in the market. This data-driven strategy enables businesses to effectively tailor their sales and marketing initiatives , aligning them with evolving customer needs. By combining internal insights with external trends, organizations can craft a dynamic plan that is not only grounded in historical performance but is also adaptable to the changing landscape of the business environment.

Know your customer

One of the most important steps when creating a sales and marketing plan is to know who you’re selling to. You should develop in-depth buyer personas based on demographic, psychographic, and behavioral attributes. By understanding your target audience’s characteristics, preferences, and pain points, you can tailor your sales and marketing strategies to resonate more effectively.

This key step not only enhances the efficiency of marketing campaigns but also streamlines the sales process by aligning efforts with the expectations and behaviors of your customers.

Set achievable goals

Now that you have a clear image of who you’re selling to, where you stand, and where the market is, you and various stakeholders can begin to set realistic goals and targets for your team.

Setting goals is crucial for your success. They allow you to track if you’re making a real impact on your business. They create alignment between teams so they know what they must do to achieve those goals. A recent study by HubSpot found that 25% of companies say their sales and marketing teams are either “misaligned” or “rarely aligned” on goals, leading to confusion and poor performance.

To get your teams on the same page, you should consider setting SMART goals. Here is a great example of how to think about goal setting:

Specific: Make sure your goals are clear. What will be accomplished? What actions will you take? Don’t just say you want to increase revenue — explain how you plan to achieve it. For example, you can say: We will increase revenue by 15% by using a guided selling approach.

Measurable: What metrics will you use to determine if you met your goal? This makes a goal more tangible because it provides a way to measure progress.

Achievable: Consider how to accomplish the goal, if you have the tools and skills needed, and what it would take to attain it. Don’t set objectives that are impossible to reach. The goals are meant to inspire motivation, not discouragement.

Relevant: Goals need to fit your current situation and sales strategy. They should align with the overall business goals and department objectives.

Time-Bound: Realistic timing for when you can achieve your goals is crucial. Provide deadlines and target dates to hold teams accountable.

Determine how you will measure success

Now that you’ve set goals, it’s time to start measuring them.

KPIs are crucial metrics that help measure the effectiveness of sales and marketing efforts. Here’s a list of KPIs for a sales and marketing plan:

Sales KPIs:

• Revenue: Total income generated from sales.
• Sales Growth Rate: Percentage increase in sales over a specific period.
• Conversion Rate: Percentage of leads that convert into customers.
• Average Deal Size: Average value of a sales transaction.
• Customer Acquisition Cost (CAC): Cost incurred to acquire a new customer.
• Sales Cycle Length: Average time it takes to close a sale.
• Customer Lifetime Value (CLV): Predicted revenue generated throughout a customer’s lifecycle.
• Win Rate: Percentage of opportunities that result in a sale.
• Churn Rate: Percentage of customers lost over a given period.
• Upsell and Cross-sell Rate: Percentage of existing customers who purchase additional products or services.

Marketing KPIs:

• Lead Generation: Number of new leads acquired.
• Website Traffic: Number of visitors to the website.
• Conversion Rate (Marketing): Percentage of website visitors who take a desired action.
• Click-Through Rate (CTR): Percentage of people who click on a specific link.
• Cost per Lead (CPL): Cost associated with acquiring a new lead.
• Social Media Engagement: Likes, shares, comments, and other interactions on social media.
• Email Open and Click-through Rates: Percentage of opened emails and clicked links.
• Content Engagement: Interaction with blog posts, videos, or other content.
• Brand Awareness: Measured through surveys, social media mentions, or search volume.
• Return on Investment (ROI): Ratio of the net profit from marketing campaigns to the cost of those campaigns.

Overall Business KPIs:

• Customer Satisfaction (CSAT): Measurement of customer satisfaction.
• Net Promoter Score (NPS): Indicator of customer loyalty and likelihood to recommend.
• Market Share: Company’s portion of the total market.
• Brand Equity: Perceived value and strength of a brand in the market.
• Customer Retention Rate: Percentage of customers retained over a period.

Regularly monitoring these metrics provides insights into performance, helping businesses make informed decisions and optimize their sales and marketing strategies.

Define your sales and marketing strategies

How are you going to generate demand for your product or service? At this stage in your plan, you can start to define how you will reach your ideal customers and move them through the buyer’s journey. Integrated marketing campaigns that use various channels, such as social media and paid ads, are a great way to get started. Additionally, you should include lead generation strategies such as content marketing, search engine optimization (SEO), and targeted promotions to nurture prospects and guide them through the sales funnel.

It’s important here that you work with your sales enablement team to create relevant content for the sales team .

Formulate a sales team structure and training program

A well-defined sales team structure and comprehensive training program are vital to a successful sales and marketing plan. The structure of the sales team should outline roles, responsibilities, and reporting hierarchies to ensure efficient workflow and clear lines of communication.

Along with getting the structure right, you must ensure that your sales reps have the right training and coaching to improve their skills, ramp up product knowledge, and stay aligned with the right messaging and communication techniques.

Teams should work closely with sales enablement to schedule regular training sessions that not only focus on enhancing existing skills but also address emerging market trends and customer expectations. Continuous improvement is key, and fostering a culture of learning within the sales team contributes to adaptability and responsiveness. This dual emphasis on structure and training ensures the sales team is well-organized and equipped to navigate challenges.

Download resource: What Good Onboarding, Training, and Coaching Look Like

Create a sales forecasting model

Creating a sound forecasting model provides a structured framework for predicting future sales performance. This model involves analysis of historical sales data, market trends, and external factors that might impact sales.

The sales forecasting model should incorporate variables such as product demand, pricing strategies, and market conditions to provide a comprehensive and accurate estimation.

A well-crafted model not only aids in resource allocation, inventory management, and budgeting but also serves as a proactive tool for anticipating challenges and capitalizing on emerging opportunities, contributing to the overall success of the sales and marketing plan.

Continuously Optimize

Recognizing that markets, consumer behaviors, and competitive landscapes evolve, an effective plan should be agile and responsive. This involves regularly reviewing KPIs, analyzing data, and soliciting feedback to identify areas for improvement.

Whether refining marketing strategies, adjusting sales tactics, or fine-tuning messaging, the goal is to stay attuned to shifts in customer preferences and market trends. By fostering a culture of continuous optimization, businesses can adapt swiftly, capitalize on emerging opportunities, and mitigate potential challenges.

Execute Your Sales and Marketing Plan with Highspot’s Sales Enablement Platform

Aligning your sales and marketing plans is no easy task. Highspot’s sales enablement platform aligns marketing initiatives with sales goals to maximize collaboration. By tracking key metrics across the buyer’s journey, you’ll know how to drive measurable revenue growth that improves lead acquisition and retention. Book a demo today !

The Highspot Team works to create and promote the Highspot sales enablement platform, which gives businesses a powerful sales advantage to engage in more relevant buyer conversations and achieve their revenue goals. Through AI-powered search, analytics, in-context training, guided selling, and 50+ integrations, the Highspot platform delivers enterprise-ready sales enablement in a modern design that sales reps and marketers love.

• Why You Need a Sales Enablement Platform
• What Customers Say
• Why Choose Highspot
• Calculate Your ROI
• Guiding Principles
• Privacy Policy
• Privacy Settings
• Trust Center
• Do Not Sell or Share My Personal Information
• Sales Content Management
• Sales Plays and Playbooks
• Buyer Engagement
• Sales Training
• Sales Coaching
• Conversation Intelligence
• Integrations
• Sales Enablement
• Partner Enablement
• Financial Services
• Manufacturing
• Healthcare & Life Sciences
• Ebooks, Guides, and More
• Highspot in Action Videos
• Strategic Enablement Framework
• Definitive Guide
• Success Stories
• Events and Webinars
• Spark Community
• Highspot Marketplace
• United States (English)
• Canada (English)
• Deutschland (Deutsch)
• France (Français)
• United Kingdom (English)
• Australia (English)

Copyright © 2024 Highspot

Filter by Keywords

10 Free Sales Plan Templates for an Effective Sales Strategy

Praburam Srinivasan

Growth Marketing Manager

February 15, 2024

Every sales team wants to win more leads and close more deals. But how do you make that happen? With a solid sales plan, of course! 

A sales plan gives your team a way to focus on your goals while taking only the necessary steps to get there. It has everything you need to win, which means it’s often a comprehensive guide—and that takes time.

And we’re guessing you’re already pressed for time. ⏲️

Fortunately, creating a plan doesn’t have to be complicated—with the right template, you can simplify the process.

That’s why we’re sharing this list of the best sales plan templates. Not only are these sales strategy templates absolutely free but they’ll also save you time so you can start closing those deals faster. ⚡

What Is a Sales Plan and Why Create One?

1. clickup sales plan template, 2. clickup sales and marketing plan template, 3. clickup sales strategy guide template, 4. clickup sales pipeline template, 5. clickup sales kpi template, 6. clickup b2b sales strategy template, 7. clickup sales calls template, 8. word sales plan template by business news daily, 9. word sales plan template by templatelab, 10. excel sales plan template by spreadsheet.com.

A sales plan is your roadmap for how to make sales effectively. Think of it in the same way that a business plan guides the strategy for your company or a marketing plan sets out how you’ll find, reach, and serve your ideal customers. 

A good sales plan sets out your sales goals , objectives, and sales activities. It considers your target audience, brand, products, services, and needs—and covers which sales tactics and strategies you’ll use to close deals, as well as which metrics you’ll use to measure success. 

Your sales plan is a practical plan that outlines who’s responsible for what, the resources you’ll need, and the overall goals you’re working toward. Without one, your sales team will feel lost and struggle to connect with your customer base.

With a strategic sales plan, though, the sales manager and the entire team will know exactly what you’re trying to achieve and the steps needed to get there. 📚

How to choose the best sales plan template

There are so many different sales plan templates out there. Some are designed for specific niche audiences, while others are more generic and easier to customize. How do you know which is the right template for you?

When you’re thinking about using a sales plan template, consider the following: 

• Ease of use: Is the template easy to use? Will everyone in the team structure and sales planning process be able to understand it fully?
• Customization: Can I personalize the template to match my sales goals?

• Collaboration: Can my sales team work on this template together?
• Integrations: When I create a sales plan, can I integrate this template with other aspects of my sales pipeline or workflow, like task management?
• Artificial intelligence: Can I use a built-in AI writing tool or copywriting tool to help me complete the template? Are there automation features that speed up the process?
• Platform: Which sales app is this template for? Do I have it already, or should I invest in it? What’s the pricing like?

Asking yourself these questions will help you figure out what your needs are, so you can then choose a template to match. 

10 Sales Plan Templates to Help You Close Your Next Deal

Now that you have a better idea of what you’re looking for, let’s explore what’s out there. Take a look at our hand-picked selection of the best sales plan templates available today for Microsoft Word and sales enablement tools like ClickUp.

Smart sales teams use a sales plan to map out their route to success. The best sales teams use the Sales Plan Template by ClickUp to simplify the process and ensure they don’t leave anything out.

This template is designed with all the structure you need to create a comprehensive sales plan that can drive results. Use this template to set SMART (specific, measurable, achievable, relevant, and time-bound) business goals; plan strategies and tactics; and organize all your sales ideas in one place.

The list-style template is split into sections that cover the executive summary all the way through to specific tactics and strategies. Beneath this, you can arrange tasks and subtasks, and see the progress at a glance. View task titles, deadlines, who’s responsible, approval status, and a visual progress bar.

Use this template if you want to consolidate all your sales tasks and initiatives in one area. Add your sales tasks and tactics, then tag team members so you can see what’s happening and hold everyone accountable. ✅

While sales and marketing teams often work independently, sometimes it’s useful to collaborate on shared goals. With the Sales and Marketing Plan Template by ClickUp , you can organize and run your sales and marketing operations from one location.

Our collaborative template makes it easy to set sales and marketing goals and objectives, visualize your tasks, work together on sales and marketing campaigns, and track your results in real-time. View the status of your sales and marketing projects, adjust your plans, and monitor your key performance indicators (KPIs)—all from one view.

This sales and marketing plan template allows you to split your tasks into sections. The examples in the template include revenue goals, competitive analysis, and action items, but you can customize these to match your needs exactly.

View tasks beneath these categories to see at a glance whether there are any roadblocks when a task is due, and who is responsible for it.

Add this template to your collection if you want to work more collaboratively with your marketing team—especially on preparing assets for sales calls or outreach programs. 📞

Before you can plan your sales tactics, you first need to decide what your overall goals are. The Sales Strategy Guide Template by ClickUp is your go-to resource for determining your approach.

This sales process template explains the benefits of having a well-defined approach and gives you a central place to create, review, and store your own. Everyone on your team can then access your sales strategy guide to help them understand what to do when prospecting and closing deals.

Our sales goals and strategy guide template is presented in a document format. Some sections and headings allow you to split your guide into different areas, making it easier to read and understand.

Use the prompts to fill out your own strategy guide details like your target market, sales strategies, and how you’ll monitor progress.

Use this sales strategy guide template to create a resource for your team. Make it the only destination for everything your sales reps need to know to execute an effective sales plan. 📝

Sales strategies are a must-have for any great sales team, but beyond that, you need a way to record and monitor specific tasks or initiatives. That’s where the Sales Pipeline Template by ClickUp comes in handy whether you need a visual into sales forecasting or your specific sales goals.

This sales pipeline template gives you one place to store all your daily sales-related tasks. With this template, it’s easy to work toward your sales goals, track leads, map out each step of the sales process, and organize all your tasks in one place.

You can view a task’s title, assignee, status, due date, complexity level, start date, and department—or customize the experience with your own custom fields. 

With ClickUp’s Sales KPI Template , you and your team can create and manage goals surrounding your sales initiatives. See instantly what’s in progress and when it’s due, alongside the task’s impact level.

This allows you to identify high-priority tasks to focus on and to react quickly if it looks like there’s a roadblock.

This sales KPI template includes:

• Custom Statuses: Create tasks with custom statuses such as Open and Complete to keep track of the progress of each KPI
• Custom Fields: Utilize 15 different custom attributes such as Upsell Attempts, Value of Quotes, Product Cost, No of Quotes by Unit, Repeat Sales Revenue, to save vital KPI information and easily visualize performance data
• Custom Views: Open 4 different views in different ClickUp configurations, such as the Weekly Report, Monthly Report, Revenue Board per Month, and Getting Started Guide so that all the information is easy to access and organized
• Project Management: Improve KPI tracking with tagging, dependency warnings, emails, and more

This template gives you a simple way to see which tasks are complete or in progress, so you can monitor the progress of your project and crush your sales KPIs. 📈

While there’s not a huge difference in the way we market to business-to-business (B2B) or business-to-consumer (B2C) customers these days, it’s still useful to have specific templates for niche needs. If you’re driving sales in the B2B space, you need the B2B Sales Strategy Template by ClickUp .

Like our first sales plan template, this one gives you space to communicate your sales objectives and revenue targets, but it also introduces other areas—like market research, stakeholder analysis, customer relationships, buyer persona, and customer pain points. 

This document-style template is highly customizable so you can make it match your brand style and sales approach. Fill in each section and use the supplied prompts to complete your B2B sales strategy document even faster. 

Add this template to your collection if you’re working in B2B sales and want to approach your process in a more organized way. Use the template to build a strong sales strategy, then share it with the rest of your sales team so they know how to execute against your sales and company goals. 🎯

ClickUp’s Sales Calls Template is designed to streamline the sales process, from tracking contacts and calls to managing sales opportunities.

The template includes custom statuses for creating unique workflows, ensuring that every call and client interaction is accounted for. It also provides an easy-to-use Sales CRM to manage and track leads, visualize sales opportunities in the sales funnel, and keep all contacts organized.

With additional features like the Sales Phone Calls SOP Template, sales professionals can empower their teams to make every call count and close more deals. ClickUp’s Sales Calls Template is a versatile solution for sales teams, aiding in everything from daily calls to long-term sales forecasting.

We’re big advocates of using ClickUp as the go-to place to store everything about your sales workflow, but if you’re limited to using Microsoft Word or Google Docs, then this template is a great option.

This sales business plan template has sections for your executive summary, mission statement, target customers, sales targets, benchmarks, and more. Each section has useful prompts to guide you on completing your new sales plan.

Use this template if you’re tied to using Microsoft Word and want a comprehensive guide on how to create your own sales plan or sales strategy. 📄

If you want a free sales plan template or want to choose from a variety of options, this collection of Word templates by TemplateLab is a good place to do that.

There’s a wide range of options available including sales process plans, lead generation plans, sales action plans, and sales report templates . Each template works with Microsoft Word, and you can customize the look and feel to match your brand or your sales goals.

Use this resource if you prefer to see a range of templates on one page, or if you’re not sure exactly what you’re looking for until you see it. You can easily set your sales goals and the action steps needed to achieve them. 📃

Successful sales strategies need to be integrated with other teams—like your marketing department—to ensure your sales objectives are clear and possibly align with the overall marketing strategy too. Choose your specific sales goals, set revenue targets, and describe everything in detail with these Word sales planning and sales process templates.

The Excel Sales Plan Template by Spreadsheet.com is a comprehensive and user-friendly tool designed to assist businesses in developing effective sales strategies and managing their sales activities.

T his template is crafted with the aim of providing a structured framework for sales planning, enabling organizations to set clear objectives, track performance, and optimize their sales processes.

Reach Sales Goals With Free Sales Plan Templates

A strategic sales plan makes it easier to achieve your goals. Give your team the guidance and support they need with the help of a well-crafted free sales plan template.

If you’re considering making even more improvements in how you work, try ClickUp for free . We don’t just have incredible sales process templates: Our range of features and AI tools for sales make it easy for you to optimize and run your entire sales funnel and CRM system from one place. ✨

Questions? Comments? Visit our Help Center for support.

Receive the latest WriteClick Newsletter updates.

Thanks for subscribing to our blog!

Please enter a valid email

• Free training & 24-hour support
• Serious about security & privacy
• 99.99% uptime the last 12 months

We use essential cookies to make Venngage work. By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.

Manage Cookies

Cookies and similar technologies collect certain information about how you’re using our website. Some of them are essential, and without them you wouldn’t be able to use Venngage. But others are optional, and you get to choose whether we use them or not.

Strictly Necessary Cookies

These cookies are always on, as they’re essential for making Venngage work, and making it safe. Without these cookies, services you’ve asked for can’t be provided.

Show cookie providers

• Google Login

Functionality Cookies

These cookies help us provide enhanced functionality and personalisation, and remember your settings. They may be set by us or by third party providers.

Performance Cookies

These cookies help us analyze how many people are using Venngage, where they come from and how they're using it. If you opt out of these cookies, we can’t get feedback to make Venngage better for you and all our users.

• Google Analytics

Targeting Cookies

These cookies are set by our advertising partners to track your activity and show you relevant Venngage ads on other sites as you browse the internet.

• Google Tag Manager
• Infographics
• Daily Infographics
• Popular Templates
• Accessibility
• Graphic Design
• Graphs and Charts
• Data Visualization
• Human Resources
• Beginner Guides

Blog Business How to Create a Sales Plan: Strategy, Examples and Templates

How to Create a Sales Plan: Strategy, Examples and Templates

Written by: Aditya Rana Mar 25, 2024

The difference between a company struggling to drive sales and one that’s hitting home runs often boils down to a well-crafted sales plan.

Without knowing how to write a sales plan , your sales reps will lack vision, not understand the market, and be ineffective at engaging potential customers.

Most businesses fail in sales planning because they don’t focus on their unique value. If you’re struggling with sales, here’s what you need to do: define your goal(s), create customer personas, and create an action plan for success.

One of the best ways to organize this information in one place is to use sales planning templates . In this post, I’ll show you how to write a sales plan (…with plenty of template examples included of course!).

Click to jump ahead:

What is a sales plan?

Benefits of a sales plan, how to create a sales plan, sales plan example, sales plan templates.

A sales plan is a strategic document that outlines how a business plans to convert leads into sales. It typically details the target market, customer profile, and actionable steps that must be taken to achieve revenue targets.

Here’s a great example of a sales plan that includes all these elements neatly packed into one document.

Every company needs a sales plan, but have you ever wondered why?

Why should businesses invest time and resources in creating sales plan when they could…well…be focusing on sales?

Sales plans are worth it because they tell sales employees what to do.

Without a sales plan, your sales efforts will end up becoming a disorganized mess. Let’s explore the benefits of sales plans in detail.

Help you identify and target the right market

A sales plan helps you figure out the target market that’s most likely to be responsive to your messaging.

I mean do you really want to waste your time trying to sell to someone who has no need for your product or isn’t interested in your offering?

But if you know who your customer is, you can target their pain points.

Help you set goals

All great sales plans require you to set goals that are actually attainable and budgeted for.

Without goals, your sales team essentially operates in the dark unsure of what success looks like and how to achieve it.

One of the best ways to set goals is by conducting a SWOT analysis (strengths, weaknesses, opportunities, and threats) to understand the market landscape.

Help you forecast sales

Since sales plans require you to study historical sales data , you have the ability to understand trends, seasonality, and customer buying patterns.

This information can be used to accurately forecast future sales performance.

And when you chart it out visually like in this example, you can make data-driven decisions to optimize your sales strategy.

Help you identify risks

Because sales plans require you to study the market, you’ll be able to uncover risks such as market saturation, competitors, and shifting customer needs.

With this knowledge, you have the ability to be flexible in your approach.

Besides market risks, sales plans also help you pinpoint risks within your company such as a lack of qualified leads or unclear communication between departments.

Improve customer service

It may sound counterintuitive but creating a sales plan also actually improves your customer service.

Researching and trying to understand customer needs means new insights that you can share with the customer service team which allows them to tailor their approach.

You’ll also be able to train sales service reps to anticipate questions and concerns so that they can communicate effectively.

Increases sales efficiency

Sales plans help standardize sales tactics and ensure sales reps follow the same best practices to reduce inconsistencies and improve effectiveness.

One of the best ways to standardize practices is to use a flowchart like in this example to make sure everyone knows what to do when facing a decision.

Increases your profits

Sales plans generally guarantee a boost in profits because it allows sales team to laser-focus on high-value opportunities instead of being headless chickens.

Reducing wasted effort and a higher frequency of closed deals is a win in my book any day.

One of the best ways to measure changes in profits is to use a simple template to review performance like in this example.

Help you understand customer needs

Contrary to what you might think, sales plans aren’t just about selling but also about understanding customers at a deeper level.

The process of creating a plan forces you to analyze customer data, buying habits, and pain points, all of which will help you understand what makes your customers tick and build trust and loyalty.

Here’s a great example of a customer persona you can edit to include in your sales plan.

A sales plan is a document that helps you maximize profitability by identifying valuable segments and outlining strategies to influence customer behavior.

Common elements most sales plans include:

• Sales goals : Information on revenue, market share, and more.
• Sales strategy: Information on how to reach potential customers and convert them.
• Target audience: Information on ideal customers and their needs.
• Metrics : Methods to track progress.
• Resources :  Tools, budget, and personnel needed to achieve sales goals.

Let’s take an in-depth look at how to create a sales plan.

( Note : You don’t need to include each of these points in your sales plan but I recommend you cover most of them to build a plan that’s well-rounded).

Define your business mission and positioning

Before you jump into tactics, build a strong foundation by defining your company’s mission and positioning.

Here’s why this step is a must-do:

• Your mission statement defines your company’s purpose and values and gives your sales team and customers something to relate to.
• Your positioning statement defines how your product or service meets a specific need and sets you apart from the competition.

Trying to sell without any alignment to company values will lead to inconsistent messaging and damage your brand reputation.

Here’s a great example of a sales plan template you can customize with your own brand’s mission and positioning statements.

Define your target market

Unless you think you can sell to every person possible, you’ll need to define your ideal target market.

Study your customer base and ask questions like: do most of the customers belong to a specific industry? Or do they all face the same pain point?

Also, keep in mind that target market can change over time due to changes in your product, pricing, or factors out of your control, so it’s important to review and update your target market frequently.

Understand your target customers

This step often gets mixed with the previous one, so pay close attention.

Your target customers are those who your business wants to target because they’re most likely to make a purchase.

You can figure out who your target customers are by creating customer profiles by breaking down your target market into smaller groups based on geography, behavior, demography, and more.

Here’s a great sales plan template where you can edit in your own customer persona.

When making your buyer personas, make sure you answer the following questions.

• Motivations and challenges:  What are customer pain points? What drives purchasing decisions?
• Behaviors and preferences:  How do customers research products? What communication channels do they prefer?
• Goals and aspirations:  What are your prospective customers trying to achieve? How can your product or service help them get there?

Define sales objectives and goals

Setting clear, measurable goals gives you a method to measure performance of your sales strategies.

More importantly though, they give your sales team targets to aim for which then allows them to work in a structured and focused manner.

Your sale goals should be specific, measurable, achievable, relevant, and time-bound (SMART). This is to make sure they’re realistically achievable within a set timeframe.

Here’s a comparison of good sales goal setting vs a bad one.

• ✅Drive $100,000 in sales of product X by Y date using Z tactics
• ❌ Increase overall sales in each product line

You can organize this information using a template like in this example, especially if you have multiple product lines.

Define your value proposition

Your value proposition is a concise statement that explains why a customer should choose your product or service over the competition.

Here’s an example of a value statement:

“For busy small business owners, we provide a user-friendly accounting software that saves you time and money, allowing you to focus on growing your business.”

Here are some tips on defining your value proposition:

• Identify customer needs:  What are the core challenges and pain points your ideal customer faces? Understanding their needs allows you to position your offering as the solution.
• Highlight your unique benefits:  What sets your product or service apart? Focus on benefits you deliver that address the customer’s needs.
• Quantify the value:  When possible, quantify the value you offer. Can you demonstrate a cost savings, increased efficiency, or improved outcomes?

Map out the customer journey

Unless you’re extremely lucky, no one is going to purchase from you during the first interaction.

That’s why it’s crucial for you to know the steps a customer takes from initial awareness to purchase. Mapping out their journey allows you to personalize messaging and influence behavior.

Here are some tips on how to create a customer journey map:

• Identify the stages:  Break down the journey into distinct stages, such as awareness, consideration, decision, and post-purchase.
• Define touchpoints: Pinpoint the different touchpoints where your customer interacts with your brand (example: website, social media, customer reviews).
• Understand customer needs at each stage: What information are they looking for at each stage? What are their concerns and motivations?
• Identify opportunities to engage:  Identify opportunities to engage with your potential customers and move them along the buying journey.

Want some help creating customer journeys?

This customer journey map template is an excellent way to bring customer journeys to life.

Gather existing sales data

This step involves collecting and analyzing all available data on past sales performance.

This data is critical in helping you spot trends, patterns, and areas for improvement in your sales operations.

Perform sales forecasting

Sales forecasting is the practice of estimating future sales which can be presented as a report highlighting expected sales volume weekly, monthly, quarterly, or annually.

Though not always 100% accurate, sales forecasting is key to writing sales plans because it’ll provide you with a clear picture of the ground reality which leads to better decisions on budgeting.

Here’s a template you can use to perform sales forecasting to makes the sales planning process effective.

Define your sales KPIs

KPIs are a fancy way of saying that you need to set metrics to track effectiveness of your sales strategy and team’s performance.

Some example KPIs you can include in sales plans are:

• Number of sales
• Sales revenue
• Average deal size

This sales report template is a great example of how you can include KPIs in your meetings to test performance and adjust strategy.

Identify gaps in the sales process

This step is all about analyzing your current sales process to figure out gaps and/or potential obstacles preventing you from achieving goals.

When you identify a gap, brainstorm potential solutions so that you can create a specific action plan.

Understand the sales stages

When writing a sales plan, make sure you cover each stage of the sales cycle. If you’re unsure of what the sales stages are, here’s a quick recap.

Prospecting

This is the foundation of the sales process where you identify potential customers who might be a good fit for your product or service.

Preparation

Once you have a list of prospects, you need to research their needs, challenges, and buying habits.

This is all about how you contact and communicate with prospects.

Presentation

This section is your opportunity to showcase the value proposition of your product or service. Tailor your presentation to address the prospect’s specific needs and demonstrate how your offering can solve their problems.

Handling objections

Identify common objections your sales team might encounter related to price, features, competition, or need. Develop clear and concise responses to address these concerns proactively.

Equip your sales team with effective closing techniques to secure commitments from prospects who are interested but might hesitate.

Plan your follow-up strategy based on the prospect’s decision timeline and the stage of the sales cycle. For longer timelines, periodic updates and information sharing through digital sales rooms can maintain engagement and provide valuable resources conveniently.

Organize the sales team

Organizing the sales team entails defining roles and responsibilities clearly to cover all aspects of the sales process effectively.

This might involve segmenting the team based on product lines, customer segments, or territories.

Here’s an example of how it might look:

Sarah — Sales Director — will lead the sales team, set overall strategy, goals and direction. Michael and Jessica — Business Development Executives — will focus on prospecting new leads. They will research potential customers, identify those who might be a good fit for the product, and qualify leads by gathering information and assessing their needs. William — Sales Development Manager — will manage the business development executives and ensuring they follow best practices. Chris and Lisa — Account Executives — will handle qualified leads. They build relationships with potential customers, present product demos, address objections, and close deals.

Using an org chart like in this example is a great way to visualize this information.

Outline the use of sales tools

Sales tools play a crucial role in streamlining the sales process and enhancing productivity.

Make sure you outline the tools your team will use, how they fit into different stages of the sales process, and any training required to maximize their utility.

This ensures that your team has the resources needed to engage effectively with prospects and customers.

Set the budget

Setting the budget involves allocating resources efficiently across various sales activities to achieve your objectives without overspending.

This includes expenses related to personnel, sales tools, marketing initiatives, travel, and customer entertainment.

A well-planned budget balances investment in growth opportunities with the overall financial health of the business.

Create a sales strategy and action plan

Now that you’ve laid the groundwork of what you want to achieve and how you plan to achieve it, it’s time to bring it all together into a single view.

Create an action plan which not includes your strategy but also concrete steps.

Your action plan should outlines specific activities for each stage of the sales funnel from prospecting (lead generation channels) to closing (structured process and follow-up strategy with timelines) and everything in between.

Performance and results measurement

Last but not least, your sales plan should present a clear and quantifiable means to track the effectiveness of sales activities.

How are you going to measure outcomes against predefined targets?

Performance measurement is key because it builds accountability and allows you to always have a pulse on customer behavior, preferences, and trends that’ll help you make decisions based on data.

If you’ve made it this far, give yourself a pat! I’ve covered A LOT on elements that you can include in a sales plan.

However, in most cases, you don’t always need to go that in-depth and instead should aim for brevity so that anyone in your team can stay up-to-date without having to worry about the nitty gritty details.

Here’s a sales plan example that’s brief but highly effective. It includes a summary of all you need in one document, a target market analysis, a customer profile, and an action plan.

Want even more sales plan templates for design inspiration or to customize and make your own?

This 30-60-90 day sales plan provides a great way to organize goals, priorities, performance goals, and metrics of success over three three timeframes: first 30 days, first 60 days, and first 90 days.

This sales plan is structured around key components that drive the sales process: objectives, strategies, tactics, and key metrics. It emphasizes a multi-channel approach to sales,, with a strong focus on measuring performance through metrics.

This sales roadmap is a great way to visualize activities such as defining strategy and generating leads to more advanced steps.

Conclusion: Save time on designing and updating sales plans and focus on growing your business with Venngage templates

Though there’s no secret formula for effective sales plan design, it’s good practice to include the basics or information on the target market, a customer persona, and a strategy on how you plan to sell.

What you definitely shouldn’t do is write a sales plan and then never look at it again.

And trust me, I know how time-consuming and frustrating it can be to edit your sales plan especially if you don’t have design skills. One small change might make the icons or numbers go all out of whack.

That’s why I recommend customizing our sales plan templates instead so that you can focus your energy on strategy.

Discover popular designs

Infographic maker

Brochure maker

White paper online

Newsletter creator

Flyer maker

Timeline maker

Letterhead maker

Mind map maker

Ebook maker

.css-s5s6ko{margin-right:42px;color:#F5F4F3;}@media (max-width: 1120px){.css-s5s6ko{margin-right:12px;}} AI that works. Coming June 5, Asana redefines work management—again. .css-1ixh9fn{display:inline-block;}@media (max-width: 480px){.css-1ixh9fn{display:block;margin-top:12px;}} .css-1uaoevr-heading-6{font-size:14px;line-height:24px;font-weight:500;-webkit-text-decoration:underline;text-decoration:underline;color:#F5F4F3;}.css-1uaoevr-heading-6:hover{color:#F5F4F3;} .css-ora5nu-heading-6{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:flex-start;justify-content:flex-start;color:#0D0E10;-webkit-transition:all 0.3s;transition:all 0.3s;position:relative;font-size:16px;line-height:28px;padding:0;font-size:14px;line-height:24px;font-weight:500;-webkit-text-decoration:underline;text-decoration:underline;color:#F5F4F3;}.css-ora5nu-heading-6:hover{border-bottom:0;color:#CD4848;}.css-ora5nu-heading-6:hover path{fill:#CD4848;}.css-ora5nu-heading-6:hover div{border-color:#CD4848;}.css-ora5nu-heading-6:hover div:before{border-left-color:#CD4848;}.css-ora5nu-heading-6:active{border-bottom:0;background-color:#EBE8E8;color:#0D0E10;}.css-ora5nu-heading-6:active path{fill:#0D0E10;}.css-ora5nu-heading-6:active div{border-color:#0D0E10;}.css-ora5nu-heading-6:active div:before{border-left-color:#0D0E10;}.css-ora5nu-heading-6:hover{color:#F5F4F3;} Get early access .css-1k6cidy{width:11px;height:11px;margin-left:8px;}.css-1k6cidy path{fill:currentColor;}

• Product overview
• All features
• App integrations

CAPABILITIES

• project icon Project management
• Project views
• Custom fields
• Status updates
• goal icon Goals and reporting
• Reporting dashboards
• workflow icon Workflows and automation
• portfolio icon Resource management
• Time tracking
• my-task icon Admin and security
• Admin console
• asana-intelligence icon Asana Intelligence
• list icon Personal
• premium icon Starter
• briefcase icon Advanced
• Goal management
• Organizational planning
• Campaign management
• Creative production
• Marketing strategic planning
• Request tracking
• Resource planning
• Project intake
• View all uses arrow-right icon
• Project plans
• Team goals & objectives
• Team continuity
• Meeting agenda
• View all templates arrow-right icon
• Work management resources Discover best practices, watch webinars, get insights
• What's new Learn about the latest and greatest from Asana
• Customer stories See how the world's best organizations drive work innovation with Asana
• Help Center Get lots of tips, tricks, and advice to get the most from Asana
• Asana Academy Sign up for interactive courses and webinars to learn Asana
• Developers Learn more about building apps on the Asana platform
• Community programs Connect with and learn from Asana customers around the world
• Events Find out about upcoming events near you
• Partners Learn more about our partner programs
• Support Need help? Contact the Asana support team
• Asana for nonprofits Get more information on our nonprofit discount program, and apply.

Featured Reads

• Marketing |
• How to create a winning marketing plan, ...

How to create a winning marketing plan, with 3 examples from world-class teams

A marketing plan helps leaders clearly visualize marketing strategies across channels, so they can ensure every campaign drives pipeline and revenue. In this article you’ll learn eight steps to create a winning marketing plan that brings business-critical goals to life, with examples from word-class teams.

To be successful as a marketer, you have to deliver the pipeline and the revenue.”

In other words—they need a well-crafted marketing plan.

Level up your marketing plan to drive revenue in 2024

Learn how to create the right marketing plan to hit your revenue targets in 2024. Hear best practices from marketing experts, including how to confidently set and hit business goals, socialize marketing plans, and move faster with clearer resourcing.

7 steps to build a comprehensive marketing plan

How do you build the right marketing plan to hit your revenue goals? Follow these eight steps for success:

1. Define your plan

First you need to define each specific component of your plan to ensure stakeholders are aligned on goals, deliverables, resources, and more. Ironing out these details early on ensures your plan supports the right business objectives, and that you have sufficient resources and time to get the job done. 

Get started by asking yourself the following questions: 

What resources do I need? 

What is the vision?

What is the value?

What is the goal?

Who is my audience?

What are my channels?

What is the timeline?

For example, imagine you’re creating an annual marketing plan to improve customer adoption and retention in the next fiscal year. Here’s how you could go through the questions above to ensure you’re ready to move forward with your plan: 

I will need support from the content team, web team, and email team to create targeted content for existing customers. One person on each team will need to be dedicated full-time to this initiative. To achieve this, the marketing team will need an additional $100K in budget and one new headcount. 

What is the vision?  

To create a positive experience for existing customers, address new customer needs, and encourage them to upgrade. We’ll do this by serving them how-to content, new feature updates, information about deals and pricing, and troubleshooting guides. 

According to the Sales Benchmark Index (SBI) , CEOs and go-to-market leaders report that more than 60% of their net-new revenue will come from existing customers in 2023. By retaining and building on the customers we have, we can maintain revenue growth over time. 

To decrease the customer churn rate from 30% to 10%, and increase upgrades from 20% to 30% in the next fiscal year. 

All existing customers. 

The main channel will be email. Supporting marketing channels include the website, blog, YouTube, and social media. 

The first half of the next fiscal year. 

One of the most important things to do as you create your marketing strategy is to identify your target audience . As with all marketing, you need to know who you’re marketing to. If you’re having a hard time determining who exactly your target audience is, try the bullseye targeting framework . The bullseye makes it easy for you to determine who your target audience is by industry, geography, company size, psychographics, demographics, and more.

2. Identify key metrics for success 

Now it’s time to define what key marketing metrics you’ll use to measure success. Your key metrics will help you measure and track the performance of your marketing activities. They’ll also help you understand how your efforts tie back to larger business goals. 

Once you establish key metrics, use a goal-setting framework—like objectives and key results (OKRs) or SMART goals —to fully flush out your marketing objectives. This ensures your targets are as specific as possible, with no ambiguity about what should be accomplished by when. 

Example: If a goal of your marketing plan is to increase email subscriptions and you follow the SMART goal framework (ensuring your objective is specific, measurable, achievable, realistic, and time-bound) your goal might look like this: Increase email subscription rate from 10% to 20% in H1 . 

3. Research your competition 

It’s easy to get caught up in your company’s world, but there’s a lot of value in understanding your competitors . Knowing how they market themselves will help you find opportunities to make your company stand out and capture more market share.

Make sure you’re not duplicating your competitors’ efforts. If you discover a competitor has already executed your idea, then it might be time to go back to the drawing board and brainstorm new ways to differentiate yourself.  By looking at your competitors, you might be surprised at the type of inspiration and opportunities you’ll find.

To stay ahead of market trends, conduct a SWOT analysis for your marketing plan. A SWOT analysis helps you improve your plan by identifying strengths, weaknesses, opportunities, and threats. 

Example: If your competitor launches a social media campaign identical to what you had planned, go back to the drawing board and see how you can build off their campaign. Ask yourself: How can we differentiate our campaign while still getting our message across? What are the weaknesses of their campaign that we can capitalize on? What angles did they not approach?

4. Integrate your marketing efforts

Here’s where the fun comes in. Let’s dive into the different components that go into building a successful marketing plan. You’ll want to make sure your marketing plan includes multiple supporting activities that all add up into a powerful marketing machine. Some marketing plan components include: 

Lead generation

Social media

Product marketing

Public relations

Analyst relations

Customer marketing

Search engine optimization (SEO)

Conversational marketing

Knowing where your consumer base spends the most time is significant for nailing this step. You need to have a solid understanding of your target audience before integrating your marketing efforts. 

Example: If your target audience is executives that spend a lot of time on LinkedIn, focus your social media strategy around placing branded content on LinkedIn. 

5. Differentiate with creative content

Forty-nine percent of marketers say visual images are hugely important to their content strategy. In other words, a clear brand and creative strategy is an essential component to every marketing plan. As you craft your own creative strategy, here are some tips to keep in mind: 

Speak to your audience: When defining your creative strategy, think about your audience—what you want them to feel, think, and do when they see your marketing. Will your audience find your creative work relevant? If your audience can’t relate to your creative work, they won’t feel connected to the story you’re trying to tell. 

Think outside the box: Find innovative ways to engage your audience, whether through video, animations, or interactive graphics. Know what screens your creative work will live on, whether desktop, mobile, or tablet, and make sure they display beautifully and load quickly across every type of device. 

Tie everything back to CTAs: It’s easy to get caught up in the creative process, so it’s important to never lose sight of your ultimate goal: Get your audience to take action. Always find the best way to display strong Calls to Action (CTAs) in your creative work. We live in a visual world—make sure your creative content counts.

Streamline creative production:   Once you’ve established a strong creative strategy, the next step is to bring your strategy to life in the production stage. It’s vital to set up a strong framework for your creative production process to eliminate any unnecessary back and forth and potential bottlenecks. Consider establishing creative request forms , streamlining feedback and approval processes, and taking advantage of integrations that might make your designers’ lives easier.

Example: If your brand is fun and approachable, make sure that shows in your creative efforts. Create designs and CTAs that spark joy, offer entertainment, and alleviate the pressure in choosing a partner.

6. Operationalize your marketing plan

Turn your plan into action by making goals, deliverables, and timelines clear for every stakeholder—so teams stay accountable for getting work done. The best way to do this is by centralizing all the details of your marketing plan in one platform , so teams can access the information they need and connect campaign work back to company goals.  

With the right work management tool , you can: 

Set goals for every marketing activity, and connect campaign work to overarching marketing and business objectives so teams focus on revenue-driving projects. 

Centralize deliverables for your entire marketing plan in one project or portfolio .

Mark major milestones and visualize your plan as a timeline, Gantt chart, calendar, list, or Kanban board—without doing any extra work. 

Quickly loop in stakeholders with status updates so they’re always up to date on progress. This is extremely important if you have a global team to ensure efforts aren’t being duplicated. 

Use automations to seamlessly hand off work between teams, streamlining processes like content creation and reviews. 

Create dashboards to report on work and make sure projects are properly staffed , so campaigns stay on track. 

With everything housed in one spot, you can easily visualize the status of your entire marketing plan and keep work on track. Building an effective marketing plan is one thing, but how you operationalize it can be your secret to standout marketing.

Example: If your strategy focuses on increasing page views, connect all campaign work to an overarching OKR—like “we will double page views as measured by the amount of organic traffic on our blog.” By making that goal visible to all stakeholders, you help teams prioritize the right work. 

See marketing planning in action

With Asana, marketing teams can connect work, standardize processes, and automate workflows—all in one place.

7. Measure performance

Nearly three in four CMOs use revenue growth to measure success, so it’s no surprise that measuring performance is necessary. You established your key metrics in step two, and now it’s time to track and report on them in step eight.

Periodically measure your marketing efforts to find areas of improvement so you can optimize in real-time. There are always lessons to be learned when looking at data. You can discover trends, detect which marketing initiatives performed well, and course-correct what isn’t performing well. And when your plan is complete, you can apply these learnings to your next initiative for improved results. 

Example: Say you discover that long-form content is consistently bringing in 400% more page views than short-form content. As a result, you’ll want to focus on producing more long-form content in your next marketing plan.

Marketing plan examples from world-class teams

The best brands in the world bring their marketing plans to life every day. If you’re looking for inspiration, check out these examples from successful marketing teams.

Autodesk grows site traffic 30% three years in a row

When the Autodesk team launched Redshift, it was initially a small business blog. The editorial team executed a successful marketing plan to expand it into a premier owned-media site, making it a destination for stories and videos about the future of making. 

The team scaled content production to support seven additional languages. By standardizing their content production workflow and centralizing all content conversations in one place, the editorial team now publishes 2X more content monthly. Read the case study to learn more about how Autodesk runs a well-oiled content machine.

Sony Music boosts creative production capacity by 4X

In recent years the music industry has gone through a pivotal transition—shifting from album sales to a streaming business model. For marketing and creative teams at Sony Music, that meant adopting an “always on” campaign plan. 

The team successfully executed this campaign plan by centralizing creative production and approvals in one project. By standardizing processes, the team reduced campaign production time by 75%. Read the case study to learn more about how Sony Music successfully scaled their creative production process.

Trinny London perfects new customer acquisition 

In consumer industries, social media is crucial for building a community of people who feel an affinity with the brand—and Trinny London is no exception. As such, it was imperative that Trinny London’s ad spend was targeted to the correct audience. Using a work management tool, Trinny London was able to nail the process of creating, testing, and implementing ads on multiple social channels.

With the help of a centralized tool, Trinny London improved its ad spend and drove more likes and subscriptions on its YouTube page. Read the case study to learn more about how Trinny London capitalized on paid advertising and social media. 

Turn your marketing plan into marketing success 

A great marketing plan promotes clarity and accountability across teams—so every stakeholder knows what they’re responsible for, by when. Reading this article is the first step to achieving better team alignment, so you can ensure every marketing campaign contributes to your company’s bottom line. 

Use a free marketing plan template to get started

Once you’ve created your marketing strategy and are ready to operationalize your marketing plan, get started with one of our marketing templates . 

Our marketing templates can help you manage and track every aspect of your marketing plan, from creative requests to approval workflows. Centralize your entire marketing plan in one place, customize the roadmap, assign tasks, and build a timeline or calendar. 

Once you’ve operationalized your entire marketing plan with one of our templates, share it with your stakeholders so everyone can work together in the same tool. Your entire team will feel connected to the marketing plan, know what to prioritize, and see how their work contributes to your project objectives . Choose the best marketing template for your team:

Marketing project plan template

Marketing campaign plan template

Product marketing launch template

Editorial calendar template

Agency collaboration template

Creative requests template

Event planning template

GTM strategy template

Still have questions? We have answers. 

What is a marketing plan.

A marketing plan is a detailed roadmap that outlines the different strategies your team will use to achieve organizational objectives. Rather than focusing solely on the end goal, a marketing plan maps every step you need to reach your destination—whether that’s driving pipeline for sales, nurturing your existing customer base, or something in-between. 

As a marketing leader, you know there’s never a shortage of great campaign and project ideas. A marketing plan gives you a framework to effectively prioritize work that aligns to overarching business goals—and then get that work done. Some elements of marketing plans include:

Current business plan

Mission statement  

Business goals

Target customers  

Competitive analysis 

Current marketing mix

Key performance indicators (KPIs)

Marketing budget  

What is the purpose of a marketing plan?

The purpose of a marketing plan is to grow your company’s consumer base and strengthen your brand, while aligning with your organization’s mission and vision . The plan should analyze the competitive landscape and industry trends, offer actionable insights to help you gain a competitive advantage, and document each step of your strategy—so you can see how your campaigns work together to drive overarching business goals. 

What is the difference between a marketing plan and a marketing strategy? 

A marketing plan contains many marketing strategies across different channels. In that way, marketing strategies contribute to your overall marketing plan, working together to reach your company’s overarching business goals.

For example, imagine you’re about to launch a new software product and the goal of your marketing plan is to drive downloads. Your marketing plan could include marketing strategies like creating top-of-funnel blog content and launching a social media campaign. 

What are different types of marketing plans? 

Depending on what you’re trying to accomplish, what your timeline is, or which facet of marketing you’re driving, you’ll need to create a different type of marketing plan. Some different types of marketing plans include, but aren’t limited to:

General marketing plan: A general marketing plan is typically an annual or quarterly marketing plan that details the overarching marketing strategies for the period. This type of marketing plan outlines marketing goals, the company’s mission, buyer personas, unique selling propositions, and more. A general marketing plan lays the foundation for other, more specific marketing plans that an organization may employ. 

Product launch marketing plan: A product launch marketing plan is a step-by-step plan for marketing a new product or expanding into a new market. It helps you build awareness and interest by targeting the right audience, with the right messaging, in the right timeframe—so potential customers are ready to buy your new offering right away. Nailing your product launch marketing plan can reinforce your overall brand and fast-track sales. For a step-by-step framework to organize all the moving pieces of a launch, check out our product marketing launch template .

Paid marketing plan: This plan includes all the paid strategies in your marketing plan, like pay-per-click, paid social media advertising, native advertising, and display advertising. It’s especially important to do audience research prior to launching your paid marketing plan to ensure you’re maximizing ROI. Consult with content strategists to ensure your ads align with your buyer personas so you know you’re showing ads to the right people. 

Content marketing plan: A content marketing plan outlines the different content strategies and campaigns you’ll use to promote your product or service. When putting together a content marketing plan, start by identifying your audience. Then use market research tools to get the best insights into what topics your target audience is most interested in.

SEO marketing plan: Your SEO marketing plan should work directly alongside your content marketing plan as you chart content that’s designed to rank in search results. While your content marketing plan should include all types of content, your SEO marketing plan will cover the top-of-funnel content that drives new users to your site. Planning search engine-friendly content is only one step in your SEO marketing plan. You’ll also need to include link-building and technical aspects in order to ensure your site and content are as optimized as possible.

Social media marketing plan: This plan will highlight the marketing strategies you plan to accomplish on social media. Like in any general or digital marketing plan , your social media strategy should identify your ideal customer base and determine how they engage on different social media platforms. From there, you can cater your social media content to your target audience.  

Related resources

Smooth product launches are simpler than you think

How Asana uses work management for smoother creative production

Build a marketing operations strategy in 4 steps

How Asana uses work management for more impactful campaigns

Original text

The sales and marketing section of your business plan is especially crucial because it determines how you’ll plan on generating profit and describes how you intend to create exposure to best sell your product. It’s in this area of your business plan that you’ll hone the key elements of your marketing strategy. The actual implementation of your sales and marketing initiatives actually occurs before you launch, when you’ve set your go-to-market date so strategize the components of your sales and marketing plan early on.

Here’s a quick guide on what your key sales and marketing considerations should be:

This section should contain the following elements and should be no more than four pages.

Unique Value Proposition

Pricing strategy.

• Sales/Distribution Plan

Marketing Plan

Your unique value proposition is the market need you’re planning to solve. Think of it as your secret ingredient – your “special sauce.” This may be a combination of factors including customer service, technology, a twist on a product or service, etc. Create the case for why your product deserves to have a sustainable business built around it.

Determine your pricing scheme. First, check what your competition is charging. This should give you an indication of what customers are willing to spend. Then, determine how you can add value. Until you get your product out there, it’s hard to know for sure how much your added benefit is worth in the customer’s mind. The keyword here is “reasonable.” You can charge any price you want to, but for every product or service, there’s a limit to how much the consumer is willing to pay.

Remember, even if you’re trying to be the lowest-cost provider, give a higher perceived value to your ideal customer to stand apart from the competition. Competitors can slash their prices to meet or beat yours, so be very careful if you decide to compete on cost.

Sales & Distribution Plan

This section describes how you intend to get your product to customers and how you’ll measure the effectiveness of those methods. For example, once you figure out where you’ll be selling your product – online, at a retail outlet, door-to-door – determine the type of sales team you’ll need and how you’ll compensate them.

In terms of distribution, think about how you’ll actually get the product or service into the hands of the customer. Ultimately, you’ll want to sell your product or service in as many ways that make sense for your company: online, at a retail outlet, via house parties or mail order, or through other companies. Initially, however, focus on selling through just one of these channels so you can build your business before comfortably extending to others.

You’re going to need customers to buy your product. How do you plan to get them? There are many free or low-cost strategies such as referrals, word-of-mouth, public relations, and marketing partners to help cross-promote or sell your product, so I would avoid any expensive print, TV, or radio advertising campaigns at these early stages.

Create your strategy for attracting customers. Before you start actually executing your marketing strategy, however, think about “branding.” This is the look and feel of your business, what customers experience when interacting with it, from the fonts, colors, and text of the website and your business cards to the overall image you portray in the product itself. This branding will be reflected in the execution of your marketing strategy.

Describe how you want customers to experience your product or service. Take a look at products or companies that you really like, and think about why you like them. What makes you feel good about them? Do these characteristics permeate all aspects of the product, from website to packaging to letterhead?

After you document the marketing plan activities, calculate the costs that you expect to incur. For example, if referrals are part of the strategy, then calculate how much you’re willing to pay a referral partner for each new customer they bring your way. Will it be $1, $20, $50, or more? Let’s say, for example, you expect a referral partner to refer 100 clients to you, and each of those referred clients spends $10, giving you a total of $1,000. You’ve agreed to pay this partner $1 for each referral, so you’ll spend $100 on referrals for your marketing strategy. In this example, your cost of acquisition – the cost you pay for each new customer – is $1. You’ll need to know this number, especially when you draft your financial plan.

Business Plan Template for a Startup Business To increase your odds of a successful business startup, download this step-by-step business plan template you can use to plan for your new business.

Every Business Deserves Planning Don’t make the common mistake of dismissing the value of planning. Every well-run business needs to manage strategy, metrics and essential business numbers.

Copyright © 2024 SCORE Association, SCORE.org

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

How to Write a Business Plan: Step-by-Step Guide + Examples

Noah Parsons

24 min. read

Updated May 7, 2024

Writing a business plan doesn’t have to be complicated. 

In this step-by-step guide, you’ll learn how to write a business plan that’s detailed enough to impress bankers and potential investors, while giving you the tools to start, run, and grow a successful business.

• The basics of business planning

If you’re reading this guide, then you already know why you need a business plan . 

You understand that planning helps you: 

• Raise money
• Grow strategically
• Keep your business on the right track 

As you start to write your plan, it’s useful to zoom out and remember what a business plan is .

At its core, a business plan is an overview of the products and services you sell, and the customers that you sell to. It explains your business strategy: how you’re going to build and grow your business, what your marketing strategy is, and who your competitors are.

Most business plans also include financial forecasts for the future. These set sales goals, budget for expenses, and predict profits and cash flow. 

A good business plan is much more than just a document that you write once and forget about. It’s also a guide that helps you outline and achieve your goals. 

After completing your plan, you can use it as a management tool to track your progress toward your goals. Updating and adjusting your forecasts and budgets as you go is one of the most important steps you can take to run a healthier, smarter business. 

We’ll dive into how to use your plan later in this article.

There are many different types of plans , but we’ll go over the most common type here, which includes everything you need for an investor-ready plan. However, if you’re just starting out and are looking for something simpler—I recommend starting with a one-page business plan . It’s faster and easier to create. 

It’s also the perfect place to start if you’re just figuring out your idea, or need a simple strategic plan to use inside your business.

Dig deeper : How to write a one-page business plan

Brought to you by

Create a professional business plan

Using ai and step-by-step instructions.

Secure funding

Validate ideas

Build a strategy

• What to include in your business plan

Executive summary

The executive summary is an overview of your business and your plans. It comes first in your plan and is ideally just one to two pages. Most people write it last because it’s a summary of the complete business plan.

Ideally, the executive summary can act as a stand-alone document that covers the highlights of your detailed plan. 

In fact, it’s common for investors to ask only for the executive summary when evaluating your business. If they like what they see in the executive summary, they’ll often follow up with a request for a complete plan, a pitch presentation , or more in-depth financial forecasts .

Your executive summary should include:

• A summary of the problem you are solving
• A description of your product or service
• An overview of your target market
• A brief description of your team
• A summary of your financials
• Your funding requirements (if you are raising money)

Dig Deeper: How to write an effective executive summary

Products and services description

This is where you describe exactly what you’re selling, and how it solves a problem for your target market. The best way to organize this part of your plan is to start by describing the problem that exists for your customers. After that, you can describe how you plan to solve that problem with your product or service. 

This is usually called a problem and solution statement .

To truly showcase the value of your products and services, you need to craft a compelling narrative around your offerings. How will your product or service transform your customers’ lives or jobs? A strong narrative will draw in your readers.

This is also the part of the business plan to discuss any competitive advantages you may have, like specific intellectual property or patents that protect your product. If you have any initial sales, contracts, or other evidence that your product or service is likely to sell, include that information as well. It will show that your idea has traction , which can help convince readers that your plan has a high chance of success.

Market analysis

Your target market is a description of the type of people that you plan to sell to. You might even have multiple target markets, depending on your business. 

A market analysis is the part of your plan where you bring together all of the information you know about your target market. Basically, it’s a thorough description of who your customers are and why they need what you’re selling. You’ll also include information about the growth of your market and your industry .

Try to be as specific as possible when you describe your market. 

Include information such as age, income level, and location—these are what’s called “demographics.” If you can, also describe your market’s interests and habits as they relate to your business—these are “psychographics.” 

Related: Target market examples

Essentially, you want to include any knowledge you have about your customers that is relevant to how your product or service is right for them. With a solid target market, it will be easier to create a sales and marketing plan that will reach your customers. That’s because you know who they are, what they like to do, and the best ways to reach them.

Next, provide any additional information you have about your market. 

What is the size of your market ? Is the market growing or shrinking? Ideally, you’ll want to demonstrate that your market is growing over time, and also explain how your business is positioned to take advantage of any expected changes in your industry.

Dig Deeper: Learn how to write a market analysis

Competitive analysis

Part of defining your business opportunity is determining what your competitive advantage is. To do this effectively, you need to know as much about your competitors as your target customers. 

Every business has some form of competition. If you don’t think you have competitors, then explore what alternatives there are in the market for your product or service. 

For example: In the early years of cars, their main competition was horses. For social media, the early competition was reading books, watching TV, and talking on the phone.

A good competitive analysis fully lays out the competitive landscape and then explains how your business is different. Maybe your products are better made, or cheaper, or your customer service is superior. Maybe your competitive advantage is your location – a wide variety of factors can ultimately give you an advantage.

Dig Deeper: How to write a competitive analysis for your business plan

Marketing and sales plan

The marketing and sales plan covers how you will position your product or service in the market, the marketing channels and messaging you will use, and your sales tactics. 

The best place to start with a marketing plan is with a positioning statement . 

This explains how your business fits into the overall market, and how you will explain the advantages of your product or service to customers. You’ll use the information from your competitive analysis to help you with your positioning. 

For example: You might position your company as the premium, most expensive but the highest quality option in the market. Or your positioning might focus on being locally owned and that shoppers support the local economy by buying your products.

Once you understand your positioning, you’ll bring this together with the information about your target market to create your marketing strategy . 

This is how you plan to communicate your message to potential customers. Depending on who your customers are and how they purchase products like yours, you might use many different strategies, from social media advertising to creating a podcast. Your marketing plan is all about how your customers discover who you are and why they should consider your products and services. 

While your marketing plan is about reaching your customers—your sales plan will describe the actual sales process once a customer has decided that they’re interested in what you have to offer. 

If your business requires salespeople and a long sales process, describe that in this section. If your customers can “self-serve” and just make purchases quickly on your website, describe that process. 

A good sales plan picks up where your marketing plan leaves off. The marketing plan brings customers in the door and the sales plan is how you close the deal.

Together, these specific plans paint a picture of how you will connect with your target audience, and how you will turn them into paying customers.

Dig deeper: What to include in your sales and marketing plan

Business operations

The operations section describes the necessary requirements for your business to run smoothly. It’s where you talk about how your business works and what day-to-day operations look like. 

Depending on how your business is structured, your operations plan may include elements of the business like:

• Supply chain management
• Manufacturing processes
• Equipment and technology
• Distribution

Some businesses distribute their products and reach their customers through large retailers like Amazon.com, Walmart, Target, and grocery store chains. 

These businesses should review how this part of their business works. The plan should discuss the logistics and costs of getting products onto store shelves and any potential hurdles the business may have to overcome.

If your business is much simpler than this, that’s OK. This section of your business plan can be either extremely short or more detailed, depending on the type of business you are building.

For businesses selling services, such as physical therapy or online software, you can use this section to describe the technology you’ll leverage, what goes into your service, and who you will partner with to deliver your services.

Dig Deeper: Learn how to write the operations chapter of your plan

Key milestones and metrics

Although it’s not required to complete your business plan, mapping out key business milestones and the metrics can be incredibly useful for measuring your success.

Good milestones clearly lay out the parameters of the task and set expectations for their execution. You’ll want to include:

• A description of each task
• The proposed due date
• Who is responsible for each task

If you have a budget, you can include projected costs to hit each milestone. You don’t need extensive project planning in this section—just list key milestones you want to hit and when you plan to hit them. This is your overall business roadmap. 

Possible milestones might be:

• Website launch date
• Store or office opening date
• First significant sales
• Break even date
• Business licenses and approvals

You should also discuss the key numbers you will track to determine your success. Some common metrics worth tracking include:

• Conversion rates
• Customer acquisition costs
• Profit per customer
• Repeat purchases

It’s perfectly fine to start with just a few metrics and grow the number you are tracking over time. You also may find that some metrics simply aren’t relevant to your business and can narrow down what you’re tracking.

Dig Deeper: How to use milestones in your business plan

Organization and management team

Investors don’t just look for great ideas—they want to find great teams. Use this chapter to describe your current team and who you need to hire . You should also provide a quick overview of your location and history if you’re already up and running.

Briefly highlight the relevant experiences of each key team member in the company. It’s important to make the case for why yours is the right team to turn an idea into a reality. 

Do they have the right industry experience and background? Have members of the team had entrepreneurial successes before? 

If you still need to hire key team members, that’s OK. Just note those gaps in this section.

Your company overview should also include a summary of your company’s current business structure . The most common business structures include:

• Sole proprietor
• Partnership

Be sure to provide an overview of how the business is owned as well. Does each business partner own an equal portion of the business? How is ownership divided? 

Potential lenders and investors will want to know the structure of the business before they will consider a loan or investment.

Dig Deeper: How to write about your company structure and team

Financial plan

Last, but certainly not least, is your financial plan chapter. 

Entrepreneurs often find this section the most daunting. But, business financials for most startups are less complicated than you think, and a business degree is certainly not required to build a solid financial forecast. 

A typical financial forecast in a business plan includes the following:

• Sales forecast : An estimate of the sales expected over a given period. You’ll break down your forecast into the key revenue streams that you expect to have.
• Expense budget : Your planned spending such as personnel costs , marketing expenses, and taxes.
• Profit & Loss : Brings together your sales and expenses and helps you calculate planned profits.
• Cash Flow : Shows how cash moves into and out of your business. It can predict how much cash you’ll have on hand at any given point in the future.
• Balance Sheet : A list of the assets, liabilities, and equity in your company. In short, it provides an overview of the financial health of your business. 

A strong business plan will include a description of assumptions about the future, and potential risks that could impact the financial plan. Including those will be especially important if you’re writing a business plan to pursue a loan or other investment.

Dig Deeper: How to create financial forecasts and budgets

This is the place for additional data, charts, or other information that supports your plan.

Including an appendix can significantly enhance the credibility of your plan by showing readers that you’ve thoroughly considered the details of your business idea, and are backing your ideas up with solid data.

Just remember that the information in the appendix is meant to be supplementary. Your business plan should stand on its own, even if the reader skips this section.

Dig Deeper : What to include in your business plan appendix

Optional: Business plan cover page

Adding a business plan cover page can make your plan, and by extension your business, seem more professional in the eyes of potential investors, lenders, and partners. It serves as the introduction to your document and provides necessary contact information for stakeholders to reference.

Your cover page should be simple and include:

• Company logo
• Business name
• Value proposition (optional)
• Business plan title
• Completion and/or update date
• Address and contact information
• Confidentiality statement

Just remember, the cover page is optional. If you decide to include it, keep it very simple and only spend a short amount of time putting it together.

Dig Deeper: How to create a business plan cover page

How to use AI to help write your business plan

Generative AI tools such as ChatGPT can speed up the business plan writing process and help you think through concepts like market segmentation and competition. These tools are especially useful for taking ideas that you provide and converting them into polished text for your business plan.

The best way to use AI for your business plan is to leverage it as a collaborator , not a replacement for human creative thinking and ingenuity. 

AI can come up with lots of ideas and act as a brainstorming partner. It’s up to you to filter through those ideas and figure out which ones are realistic enough to resonate with your customers. 

There are pros and cons of using AI to help with your business plan . So, spend some time understanding how it can be most helpful before just outsourcing the job to AI.

Learn more: 10 AI prompts you need to write a business plan

• Writing tips and strategies

To help streamline the business plan writing process, here are a few tips and key questions to answer to make sure you get the most out of your plan and avoid common mistakes .  

Determine why you are writing a business plan

Knowing why you are writing a business plan will determine your approach to your planning project. 

For example: If you are writing a business plan for yourself, or just to use inside your own business , you can probably skip the section about your team and organizational structure. 

If you’re raising money, you’ll want to spend more time explaining why you’re looking to raise the funds and exactly how you will use them.

Regardless of how you intend to use your business plan , think about why you are writing and what you’re trying to get out of the process before you begin.

Keep things concise

Probably the most important tip is to keep your business plan short and simple. There are no prizes for long business plans . The longer your plan is, the less likely people are to read it. 

So focus on trimming things down to the essentials your readers need to know. Skip the extended, wordy descriptions and instead focus on creating a plan that is easy to read —using bullets and short sentences whenever possible.

Have someone review your business plan

Writing a business plan in a vacuum is never a good idea. Sometimes it’s helpful to zoom out and check if your plan makes sense to someone else. You also want to make sure that it’s easy to read and understand.

Don’t wait until your plan is “done” to get a second look. Start sharing your plan early, and find out from readers what questions your plan leaves unanswered. This early review cycle will help you spot shortcomings in your plan and address them quickly, rather than finding out about them right before you present your plan to a lender or investor.

If you need a more detailed review, you may want to explore hiring a professional plan writer to thoroughly examine it.

Use a free business plan template and business plan examples to get started

Knowing what information to include in a business plan is sometimes not quite enough. If you’re struggling to get started or need additional guidance, it may be worth using a business plan template. 

There are plenty of great options available (we’ve rounded up our 8 favorites to streamline your search).

But, if you’re looking for a free downloadable business plan template , you can get one right now; download the template used by more than 1 million businesses. 

Or, if you just want to see what a completed business plan looks like, check out our library of over 550 free business plan examples . 

We even have a growing list of industry business planning guides with tips for what to focus on depending on your business type.

Common pitfalls and how to avoid them

It’s easy to make mistakes when you’re writing your business plan. Some entrepreneurs get sucked into the writing and research process, and don’t focus enough on actually getting their business started. 

Here are a few common mistakes and how to avoid them:

Not talking to your customers : This is one of the most common mistakes. It’s easy to assume that your product or service is something that people want. Before you invest too much in your business and too much in the planning process, make sure you talk to your prospective customers and have a good understanding of their needs.

• Overly optimistic sales and profit forecasts: By nature, entrepreneurs are optimistic about the future. But it’s good to temper that optimism a little when you’re planning, and make sure your forecasts are grounded in reality. 
• Spending too much time planning: Yes, planning is crucial. But you also need to get out and talk to customers, build prototypes of your product and figure out if there’s a market for your idea. Make sure to balance planning with building.
• Not revising the plan: Planning is useful, but nothing ever goes exactly as planned. As you learn more about what’s working and what’s not—revise your plan, your budgets, and your revenue forecast. Doing so will provide a more realistic picture of where your business is going, and what your financial needs will be moving forward.
• Not using the plan to manage your business: A good business plan is a management tool. Don’t just write it and put it on the shelf to collect dust – use it to track your progress and help you reach your goals.
• Presenting your business plan

The planning process forces you to think through every aspect of your business and answer questions that you may not have thought of. That’s the real benefit of writing a business plan – the knowledge you gain about your business that you may not have been able to discover otherwise.

With all of this knowledge, you’re well prepared to convert your business plan into a pitch presentation to present your ideas. 

A pitch presentation is a summary of your plan, just hitting the highlights and key points. It’s the best way to present your business plan to investors and team members.

Dig Deeper: Learn what key slides should be included in your pitch deck

Use your business plan to manage your business

One of the biggest benefits of planning is that it gives you a tool to manage your business better. With a revenue forecast, expense budget, and projected cash flow, you know your targets and where you are headed.

And yet, nothing ever goes exactly as planned – it’s the nature of business.

That’s where using your plan as a management tool comes in. The key to leveraging it for your business is to review it periodically and compare your forecasts and projections to your actual results.

Start by setting up a regular time to review the plan – a monthly review is a good starting point. During this review, answer questions like:

• Did you meet your sales goals?
• Is spending following your budget?
• Has anything gone differently than what you expected?

Now that you see whether you’re meeting your goals or are off track, you can make adjustments and set new targets. 

Maybe you’re exceeding your sales goals and should set new, more aggressive goals. In that case, maybe you should also explore more spending or hiring more employees. 

Or maybe expenses are rising faster than you projected. If that’s the case, you would need to look at where you can cut costs.

A plan, and a method for comparing your plan to your actual results , is the tool you need to steer your business toward success.

Learn More: How to run a regular plan review

Free business plan templates and examples

Kickstart your business plan writing with one of our free business plan templates or recommended tools.

Free business plan template

Download a free SBA-approved business plan template built for small businesses and startups.

Download Template

One-page plan template

Download a free one-page plan template to write a useful business plan in as little as 30-minutes.

Sample business plan library

Explore over 500 real-world business plan examples from a wide variety of industries.

View Sample Plans

How to write a business plan FAQ

What is a business plan?

A document that describes your business , the products and services you sell, and the customers that you sell to. It explains your business strategy, how you’re going to build and grow your business, what your marketing strategy is, and who your competitors are.

What are the benefits of a business plan?

A business plan helps you understand where you want to go with your business and what it will take to get there. It reduces your overall risk, helps you uncover your business’s potential, attracts investors, and identifies areas for growth.

Having a business plan ultimately makes you more confident as a business owner and more likely to succeed for a longer period of time.

What are the 7 steps of a business plan?

The seven steps to writing a business plan include:

• Write a brief executive summary
• Describe your products and services.
• Conduct market research and compile data into a cohesive market analysis.
• Describe your marketing and sales strategy.
• Outline your organizational structure and management team.
• Develop financial projections for sales, revenue, and cash flow.
• Add any additional documents to your appendix.

What are the 5 most common business plan mistakes?

There are plenty of mistakes that can be made when writing a business plan. However, these are the 5 most common that you should do your best to avoid:

• 1. Not taking the planning process seriously.
• Having unrealistic financial projections or incomplete financial information.
• Inconsistent information or simple mistakes.
• Failing to establish a sound business model.
• Not having a defined purpose for your business plan.

What questions should be answered in a business plan?

Writing a business plan is all about asking yourself questions about your business and being able to answer them through the planning process. You’ll likely be asking dozens and dozens of questions for each section of your plan.

However, these are the key questions you should ask and answer with your business plan:

• How will your business make money?
• Is there a need for your product or service?
• Who are your customers?
• How are you different from the competition?
• How will you reach your customers?
• How will you measure success?

How long should a business plan be?

The length of your business plan fully depends on what you intend to do with it. From the SBA and traditional lender point of view, a business plan needs to be whatever length necessary to fully explain your business. This means that you prove the viability of your business, show that you understand the market, and have a detailed strategy in place.

If you intend to use your business plan for internal management purposes, you don’t necessarily need a full 25-50 page business plan. Instead, you can start with a one-page plan to get all of the necessary information in place.

What are the different types of business plans?

While all business plans cover similar categories, the style and function fully depend on how you intend to use your plan. Here are a few common business plan types worth considering.

Traditional business plan: The tried-and-true traditional business plan is a formal document meant to be used when applying for funding or pitching to investors. This type of business plan follows the outline above and can be anywhere from 10-50 pages depending on the amount of detail included, the complexity of your business, and what you include in your appendix.

Business model canvas: The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea.

One-page business plan: This format is a simplified version of the traditional plan that focuses on the core aspects of your business. You’ll typically stick with bullet points and single sentences. It’s most useful for those exploring ideas, needing to validate their business model, or who need an internal plan to help them run and manage their business.

Lean Plan: The Lean Plan is less of a specific document type and more of a methodology. It takes the simplicity and styling of the one-page business plan and turns it into a process for you to continuously plan, test, review, refine, and take action based on performance. It’s faster, keeps your plan concise, and ensures that your plan is always up-to-date.

What’s the difference between a business plan and a strategic plan?

A business plan covers the “who” and “what” of your business. It explains what your business is doing right now and how it functions. The strategic plan explores long-term goals and explains “how” the business will get there. It encourages you to look more intently toward the future and how you will achieve your vision.

However, when approached correctly, your business plan can actually function as a strategic plan as well. If kept lean, you can define your business, outline strategic steps, and track ongoing operations all with a single plan.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Noah is the COO at Palo Alto Software, makers of the online business plan app LivePlan. He started his career at Yahoo! and then helped start the user review site Epinions.com. From there he started a software distribution business in the UK before coming to Palo Alto Software to run the marketing and product teams.

Table of Contents

• Use AI to help write your plan
• Common planning mistakes
• Manage with your business plan
• Templates and examples

Related Articles

3 Min. Read

What to Include in Your Business Plan Appendix

5 Min. Read

How To Write a Business Plan for a Life Coaching Business + Free Example

7 Min. Read

How to Write a Bakery Business Plan + Sample

1 Min. Read

How to Calculate Return on Investment (ROI)

The Bplans Newsletter

The Bplans Weekly

Subscribe now for weekly advice and free downloadable resources to help start and grow your business.

We care about your privacy. See our privacy policy .

The quickest way to turn a business idea into a business plan

Fill-in-the-blanks and automatic financials make it easy.

No thanks, I prefer writing 40-page documents.

Discover the world’s #1 plan building software

Business Plan Section 6: Sales and Marketing

Learn about the points to address in the sales and marketing section of your business plan, plus key aspects for a successful sales strategy.

Remember all that research and hard work you put into the Market Analysis section of your business plan? You learned all about your company, your customers, and your competition. This is where it will all pay off: sales and marketing!

In this section of the plan, you’re actually going to spell out how you’ll market your idea, along with the specifics of how you’ll get business. Sales and marketing are what will grow your business and help you achieve success.

As always, keep your audience in mind. If your business plan is meant for your eyes only, or as an internal document for your staff, you won’t have to be as detailed or specific as you should if it’s intended for a lender or potential investors. In the latter case, you’ll want to demonstrate a very well-planned strategy that will give them confidence in your proposal and make them more likely to want to fund your business.

Sales and marketing strategies will vary by industry, and your strategy will be individually tailored to your company, but there are general guidelines that cover most businesses. Because your marketing plan will lead to sales, let’s start there.

4 Things Your Marketing Plan Must Cover

Many marketing textbooks refer to the “four Ps” of marketing, which is an easy way to remember what’s involved in a solid plan.

Explain in detail the product(s) or service(s) you’re offering, particularly how they are different from or better than what’s already available. What benefits do they provide to your potential customers? What ways is your product or service unique? What makes doing business with you preferable to dealing with someone else? All of these things will help make up your marketing message.

Talk about how you’ll portray the company and what kind of image you’ll present, especially how it will help connect you to your potential customers. Include a picture of your logo and anything that might carry your image, such as vans, trucks, or uniforms. Show screenshots of your website, photos of your store, pictures of your packaging, and anything else that conveys your company’s brand.

Once you’ve gotten the customers in the door (or online), you have to deliver on what you’ve sold them. Marketing isn’t just about promising, it’s also following through and delivering what you said you would.

You may find it helpful to outline exactly how a transaction with your business would take place. Also touch on return policies and customer service. You may not immediately think of these as “marketing” issues, but think back to the last time you had difficulty with a company and told five friends you’d never do business with them again, or you saw someone complain about a company on Facebook or Twitter. Cover your bases before you get caught short in a situation you hadn’t planned for.

It’s important to talk about where you’ll be located and how you’ll get your products and services to your customers. If you’re planning an online business, will you also have a brick and mortar store? What percentage of sales do you project will come from each?

If your business involves manufacturing or distribution of a product, discuss shipping and labeling requirements, and how you’ll meet them. What are your delivery terms and costs? Are you using distributors, and will you charge separately for shipping or build that into the product price?

How you decide to price your product or service is key to how much you’ll sell and how much profit you can make. Again, the Market Analysis work you did will come in very handy in helping you to price your product competitively while still turning a worthwhile profit.

By now, you should have a solid understanding of what your expenses will be, so you know how much you need to make to break even. Of course, if you have startup expenses (and who doesn’t?), you will need to factor those in, as well, understanding that your profit margin will grow when they’re paid off.

Discuss how you’ve arrived at the prices you have, where they fit in with what the competition is doing, and what kind of volume you’ll need to do to be profitable.

You can have the best idea in the world, but if no one knows about it, it won’t sell. So, how are you going to reach your target audience and turn them into customers? Will you advertise? Which media? How often? And how will you split up the budget?

Keep in mind that some forms of traditional and digital advertising cost money, such as buying radio or print ads, or advertising through Google. Some, such as social media or public relations can be handled in-house by a staff member (or outsourced for a fee). And others can be quite variable in cost, such as printing brochures, flyers, catalogs, etc.

How much business do you think you’ll get from each campaign? Will you give coupons, discounts, or offer other incentives to get people to try you out?

Describe how you’ll know whether or not your marketing strategy is effective, such as how many coupons are redeemed or how much of an increase in web or store traffic you expect. You’ll need to project what kind of a return on your advertising investment you anticipate to figure out how much you should be spending.

The Fifth P: People

Some marketing experts think a fifth “P” should be added to the four we’ve already discussed: people. We touched on it under customer service, but a big part of marketing is the level of service you’re able to offer to your customers, and your people are the ones responsible for that.

Your restaurant might serve the best food in town, but your servers can have an even greater impact on the dining experience. You can discuss it here or in the next section, sales, but do make sure to talk about the people who will deal with your customers and handle your customer service, what kind of training they’ll get, and how you’ll measure their effectiveness.

Now that you have your marketing plan together, you need to close the sale and make it pay off. Marketing will help you get customers in the door, to your website, or on the phone, but the best marketing in the world doesn’t matter if you don’t make the sale. That brings us to the next step of the plan, your sales strategy.

What to include in your sales plan:

How much product will you sell or how many contracts will you close over the first month, six months, and year? Be specific, understanding what your cash flow needs to be to keep the lights on and your employees paid. Keep the numbers realistic, however, even though you may want to impress potential funders.

How will you make the sale, and who will do it? Are you selling a product directly to users through a website? Will you bring your merchandise to retailers for them to sell? Are you doing the selling yourself or will you have a sales force? If you have salespeople, will they be paid a straight salary or commission? If you have a service business, where will you get your leads, and how will you follow up? Perhaps you’ll offer an incentive program to current customers for referrals. Describe the sales effort in your plan.

If you offer different product lines or services, you may need a separate strategy for each. Similarly, if you’re selling to different segments of the market, you shouldn’t rely on the same approach to sell everyone. Selling at a craft fair is quite different than setting up a website or offering your product through ebay.com or etsy.com.

Detail whichever approaches you’ve decided on and spell out how you’ll proceed, including any sales quotas you may have established.

Get specific about the numbers you’re looking to achieve over a specific time period. Not only will investors want to see that, it’s an important way for you to know if you’re meeting your targets so you can make any necessary adjustments along the way.

Once you’ve established yourself, how will you continue to expand? This covers both your internal growth as a company, such as how you’ll increase your staff, and how you’ll grow beyond your current boundaries, such as buying another business or setting up franchises, if that’s applicable. Will you grow by offering a wider range of products and services? Perhaps you’ll expand by offering your current goods to a wider audience.

Perhaps more than any other section of your business plan, the Sales and Marketing section will act as your playbook for the actual running of your company , so think it through very carefully and use it!

Next Article: Business Plan Section 7 – Financial Information

Apply for a loan, get started.

Loans from $5,000 - $100,000 with transparent terms and no prepayment penalty. Tell us a little about yourself, your business and receive your quote in minutes without impacting your credit score.

Thanks for applying!

Loans are originated and funded through our lending arm, Accion Opportunity Fund Community Development. By clicking “Continue to Application,” you consent to, Accion Opportunity Fund Community Development’s Terms of Use and Privacy Policy ; and to receive emails, calls and texts , potentially for marketing purposes, including autodialed or pre-recorded calls. You may opt out of receiving certain communications as provided in our Privacy Policy .

See why the world’s best creative teams run on Workamajig

How to create a marketing plan [free template].

What is a Marketing Plan?

What is a marketing plan template, use workamajig’s free marketing plan templates, how to write a marketing plan that works, build & execute your marketing plan with workamajig, browse more blogs.

As the famous Benjamin Franklin quote says, “If you fail to plan, you are planning to fail.” This rings especially true in highly competitive industries, and even more so with the rise of social media and the vast array of options for selling products and services.

It can be easy to get lost among all the options available, which means you need a framework for quickly and successfully launching and supporting your brand, product, or service in the market.

This is where a marketing plan comes in.

A marketing plan outlines a company’s overall marketing strategy, including the research and data that support it. Key information that comprise a marketing plan include:

• Company information : highlighting its relevance to the strategy in place
• Company, market, and competitor research: isolating and informing high-value marketing opportunities
• Concrete marketing plans: outlining goals, activities, and resources for enabling success

Marketing plans are typically laid out over a year but can change depending on the team’s objectives—the more frequently you need to create one, the more valuable it becomes to do it efficiently. This is where a marketing plan template comes in handy.

A marketing plan template is a tool used to build a comprehensive marketing strategy. It mainly eliminates the manual work of identifying and structuring the key information we outlined above. This allows you to focus on the actual task of building your marketing strategy, from setting goals and conducting research to identifying activities and resources essential to your campaigns. Our template is designed to cover these essentials while also leaving room for you to tailor content and sections to your specific needs.

Why Are These Important?

Alignment and efficiency are the overarching themes when creating a marketing plan and building an easy marketing plan template. For starters, a marketing plan helps establish a clear set of goals and objectives, which allows teams to optimize their efforts toward the same outcome. It also qualifies as an effective risk management tool when done right by clearly outlining stakeholders and their responsibilities for minimal overlap, as well as budget allocations and projections to ensure that planned activities are equipped to succeed.

When you create a marketing template, you achieve even more efficiency. This allows for more seamless creation of new marketing plans to fit new requirements and continuous learning from using and evaluating an established format.

The difference between a marketing plan and an effective one is subtle yet critical to your success. A basic marketing plan template should be:

•   Simple: by following a straightforward approach, using terms and a structure that’s easy to digest, both for the one creating it as well as those reading it,
• Interesting: with expertly designed layouts or formats that synergize well with the outline/structure and
• Versatile: allowing you to freely and easily add, remove, or rearrange sections and information to make sense of your strategy.

Below, we’ve created two free marketing plan templates that are designed around the above principles.

The Google Slides template is designed for more flexible layouts and more images.

The Google Docs template offers a more straightforward approach.

To begin using either template, click the matching link above and select File > Make a copy.

While you’re free to start populating the template however you like, there are ways to optimize this activity further. Below, we’ve reorganized the various sections in our template so you can populate them in an order that makes sense; these are grouped into five phases: Introduction, Research, two Strategy phases, and Polish. By following this section like a step-by-step guide, you would prioritize sections that inform other parts of the document so that you can complete each part almost in one go.

Introduction

First, fill in your Title Page before navigating to the Company Overview. This is like the ‘About Us’ section of a website and will help stakeholders learn about your business by filling in the following:

• Your Company Name
• Where your company is located (Headquarters)
• Your market category and a summary of the products or services you provide (Category, Products & Services)
• Your Mission Statement

It’s important to create a mission statement if you don’t have one yet—this gives both you and your audience a vivid impression of what your company is about and what it’s trying to achieve, which would be an important piece to understanding why your whole marketing plan can be expected to work. Your goal here is to write a mission statement that is clear and easy to understand.

An option to include information about your team or other specific individuals within the company is included. This would make sense if a specific group of individuals in your company is involved; the alternative implies that the plan may involve efforts from across the entire organization.

After wrapping up your introductory sections, it’s time to collect data to inform your marketing strategy. In this phase, we’ll be looking at your company, your customers, and your competitors and using that to identify your ideal client.

Start with the SWOT Analysis. This stands for Strengths, Weaknesses, Opportunities, and Threats. Here is a quick rundown and some guide questions for identifying each section:

• Strengths refer to internal advantages that your company might have over your competition. For example, do you have a strong brand reputation? Do you have a tried-and-tested pipeline and track record for launching successful marketing campaigns? Do you have a sizable budget? How about highly skilled employees?
• Weaknesses outline the opposite—these are factors that might put you at a disadvantage against competitors. These are often related to either a limited budget or a lack of skills or experience.
• Opportunities serve to highlight external factors that you might be able to use to your advantage. Consider this: are there relevant changes to market trends or consumer behavior? Have new market segments emerged? Are there new business models you can utilize in your strategy?
• Threats, on the other hand, are external factors that could negatively affect your business. Look into the following: Have new competitors emerged, or have existing competitors experienced substantial growth or change? Has the economy taken a turn for the worse? Are your customers’ preferences seemingly changing? Are there notable changes in technology or the environment to worry about?

Next, move to Customer Analysis. This is the process of evaluating and understanding different aspects of your consumer base, including their preferences and habits. This is fundamental to your overall strategy, as customer satisfaction almost always directly correlates to greater returns. A customer analysis is mainly broken down into demographics, which relate to their biological, educational, professional, and marital information, and psychographics, which relate to their behaviors, thought processes, and preferences. This also includes exploring various external factors that might influence their purchasing decisions, such as events and the offerings of competitors.

Once that’s finished, navigate to your Competitor Analysis section. This is the process of analyzing competitors who offer similar products or services or operate within the same industry or market as your company. This includes inspecting their overall strategy, including branding, operations, and promotion, identifying strengths and what resonates with their market or yours, and looking into areas where they might be lacking. This helps inform opportunities for your plan to stand out and succeed.

Finally, you can jump back to the Buyer Persona. A buyer persona is a detailed description of your target audience or customer built on the market research you conducted above; this includes existing data on your customers—this would include demographic information, motivations, and behavior, among other details. This helps businesses build a deeper understanding of their audience and is used to anchor marketing, sales, communication, and product development strategies to satisfy a given persona’s needs and preferences. Creating an effective buyer persona now will help build strategy for meaningful engagement.

Strategy-Building (Part 1)

Completing the previous sections should result in a clear picture of your position in the market. You can now use that to build the marketing plan's meat thoroughly. For starters, you will want to find the Goals section—our guide on SMART goals has everything we believe you will need to fill in this part of the plan.

Next, we will be tackling the Marketing Mix in two parts.

Product. In this section, discuss the products and/or services you intend to release or market as part of this strategy. This means outlining various features, design elements, or variants that will be available to customers.

Pricing. This is where you’ll be outlining amounts—how much will each of the products you included previously cost? When determining these, it’s critical that you consider your buyer persona, as well as competitor pricing and any promotions or discounts that might be part of your strategy. This will further increase your products’ perceived value among customers, especially your target market. Tables are a great formatting tool here; you can also link to an external spreadsheet, where you have more room to create a detailed pricing scheme.

Place. This section discusses how you would make products or services available to customers. It includes the method by which sales are generated (e.g., retail, online, direct), as well as strategies for storing, housing, and distributing inventory. Your main consideration here is making sure that your products and services are as convenient and efficient to access as possible in order to sufficiently meet customer demand.

The second part of the marketing mix covers both the Promotion and Marketing Channels sections. This is done so you can cross-reference between the two sections, ensuring that they are updated to synergize with one another.

The Promotion section primarily focuses on how you will help customers understand the value of your products and services, including tools and techniques for providing support across the customer journey (before, during, and after a sale.) A critical consideration here is ensuring the methods align with your goals while respecting your brand identity.

Marketing Channels then focus on the what or where of your promotion plan, which is typically broken down into traditional, digital, retail, and event marketing channels. Building this section relies heaviest on your buyer persona and the specific products and services you’re looking to promote—understanding where you can best reach your existing market or attract new eyes is important here.

Working on these sections first allows you to transition seamlessly to your Unique Value Proposition. Use this section to talk about how or why your products/services are a better choice than the competition. Your customer and competitor analysis would feed a lot of information here.

Strategy-Building (Part 2)

The second phase of your strategy will move between the template's Performance Management and Budget sections.

Under Performance Management , it’s time to identify your Key Metrics. Also known as key performance indicators (KPI) are quantifiable measures that determine your campaign or strategy’s progress or success. To assist with this, look back at your Goals section to see what factors can be represented by numbers and data—for some of these, you may need to derive them from computations of other factors. Common key metrics include total conversions, conversion rate, click-through rate, and social media engagements.

At this point, you can freely work on two sections simultaneously: Monitoring & Evaluation Methods and  Projected Expenses.

Monitoring & Evaluation Methods answers the question of how you will collect the metrics listed. Include relevant tools and data collection methods to be used here.

Projected Expenses refer to an itemized list of unique costs required to execute the strategy. This includes hardware and software needs, resources needed to run online or in-person events and promotions, travel and other logistics, and even compensation for in-house or outsourced manpower. A table is a great way to format information here.

Once all of that is ready, you can begin working on Projected Returns . In this section, you want to outline how this strategy is expected to generate value beyond just the immediate sale of whatever products or services are being offered and how much each of these sources is expected to contribute. From here, you can define your expected return on investment (ROI) by subtracting the total earnings from the costs in your Projected Expenses section.

You will notice that only one section remains—jump back to the early part of the template to work on your Executive Summary. This section combines all of the sections into a big-picture pitch. Your highest priorities here are summarizing your Goals, Marketing Mix, Unique Value Proposition, and Projected Returns sections.

Now that you’ve filled in all template sections double-check everything for errors or omissions.

A marketing plan serves as the blueprint for your success over time. A marketing plan template ensures that you can quickly and expertly craft a strategy while allowing for continuous improvement.

With Workamajig, the premier agency management software , you have an all-in-one solution for planning, organizing, and delegating these efforts and easily transitioning between the phases of every project. Easily adjust your schedule or modify task requirements and assignees to ensure efficiency, and use native reporting tools to measure your progress and identify and address roadblocks along the way.

Related Posts

A Guide to Marketing Management Degrees

Scrum Examples For Creative Agencies

Marketing Strategy Template

Run better projects sign up for our free project management resources..

Get all our templates, tips, and fresh content so you can run effective, profitable, low-stress projects in your agency or team.

Free Marketing Plan Examples: Real-World Samples & Templates

By Joe Weller | April 27, 2024

• Share on Facebook
• Share on LinkedIn

Link copied

A  marketing plan  is a comprehensive document that outlines a company’s marketing strategy and tactics, and ensures that its marketing goals align with its overall objectives. Effective marketing plans include detailed analysis of the market along with roadmaps for upcoming campaigns. Inside this article, you’ll find the  elements of a marketing plan , 10 real-world examples of marketing plans with commentary from experienced marketing professionals, free marketing plan templates and samples , and a  chart to help you determine which template suits your needs .

Marketing Plan Elements

Typical marketing plans begin with an executive summary and include audience demographics, company objectives, situational analysis of the business, and marketing strategies and tactics. Market research and analysis provide campaign direction, and the budget and timeline offer practical parameters. A marketing plan can provide an overview of all strategies and campaigns to be executed in a certain time frame, or it can focus on a specific product, channel, or strategy. The level of detail and the sections included might vary, depending on the organization’s needs. The nine main elements of a marketing plan are:  

Executive Summary and Mission Statement:  A concise, high-level summary conveys the purpose of your marketing plan, introduces key strategies and research insights, and highlights the most important takeaways for stakeholders. For example, an executive summary might outline your brand’s identity, its place within the competitive landscape, and the major opportunities that upcoming marketing campaigns will target. Longer plans might include a separate mission statement or vision statement to align marketing efforts with your company’s larger goals. Discover more  examples of executive summaries with templates to help you write one effectively.  

Situational Analysis:  One of the most crucial elements of your marketing plan, a situational analysis is an assessment of the internal and external factors affecting a business’s performance. It should include research-based insights into market trends and dynamics, customer demographics and pain points, and internal resources.  A strong situational analysis often includes a SWOT (strengths, weaknesses, opportunities, threats) analysis, which provides a foundation for an effective marketing strategy. Learn more about  how to perform a SWOT analysis .  

Competitive Analysis:  Understanding the competition is key to developing a compelling marketing plan. This analysis should consider recent marketing campaigns from similar brands to identify successful ways to reach a shared target audience. Being aware of the competitive landscape can also help your business develop a unique selling proposition and stand out in the market. The competitive analysis might be included in the larger situational analysis, or it might be a stand-alone section. For example, a marketing plan could include data on how competitors rank on keywords, or it could evaluate the performance of competitors’ recent social media campaigns. One common framework for understanding market dynamics is a Porter’s five forces analysis, which identifies the forces that contribute to industry rivals. Learn how to evaluate the competitive landscape with  free industry analysis templates .  

Target Audience: In order to implement marketing strategies that engage consumers and drive conversions, businesses need to know who their audience is, what they want, and how they behave. A marketing plan should define a specific, segmented target audience with demographic, geographical, psychographic, and behavioral data.  This section often includes customer profiles or buyer personas — fictionalized representations of ideal customers or audience segments — which help marketers typify consumer behaviors. These profiles should include media habits and most-used platforms to ensure that your marketing plan selects the right channels for each campaign. Learn how to analyze your target market with  free customer profile templates .  

Goals and Objectives:  Marketing plans typically include both long-term goals, which provide broad direction for the company’s marketing strategy, and short-term objectives, which focus on more immediate tactics and campaigns. Goals should be SMART (specific, measurable, achievable, relevant, time-bound) and include corresponding key performance indicators (KPIs).  The goals and objectives in a marketing plan often focus on conversions, market share, brand awareness, or engagement. Clearly defined goals ensure strategically aligned marketing initiatives with measurable results. Take a look at  real-world examples of SMART goals for more insights.  

Marketing Strategy:  This section of a marketing plan details the business’s unique value proposition and the channels that will communicate it. A robust marketing strategy addresses the touchpoints in a consumer’s buying cycle and breaks down the 4 Ps (product, price, place, promotion) of the marketing mix. Channels might include digital marketing, advertisements, social media, and influencer partnerships. To develop an overarching marketing strategy, consider using a  marketing strategy template . To learn more about the 4 Ps, read this  product marketing guide .  

Tactics and Action Plan:  A marketing plan is not an abstract strategy document, but a concrete roadmap for executing specific campaigns with specific tactics. Your plan should detail the messaging for each campaign and the corresponding methods for communication — such as email newsletters, social content, targeted ads, and public relations.  This section provides KPIs and actionable steps such as resource allocation, deliverables, and distribution plans. It might also include the expected outcome for each campaign. To plan individual campaigns, consider using a  marketing project plan template .  

Budget:  Marketing expenses might include the cost of advertising, content creation, website maintenance, or promotional materials; no marketing plan is complete without a budget that breaks down the costs of such initiatives. A clear, comprehensive budget ensures that marketing efforts are financially feasible and resources can be allocated for maximum impact. The budget also enables the marketing team to track the return on investment (ROI) of each campaign. To create a comprehensive budget, try our  free marketing budget templates .    

Timeline:  Finally, a marketing plan includes a clear schedule for implementing its initiatives and tactics. This timeline details the start and end dates of each campaign, deadlines for deliverables, and key events or milestones. It keeps the marketing team aligned and initiatives on track, ensuring that marketing objectives can be achieved within the set time frame. Organize dates and deadlines with the help of a  marketing timeline template .  

Marketing Plan Examples

Real-world marketing plans show how businesses utilize effective planning documents. These 10 examples from various industries exhibit unique strengths and weaknesses. With insightful commentary from marketing experts, these plans offer practical takeaways any marketer can use.  

Delmarva and the Ground for Change This  in-depth marketing plan for a documentary produced by the USDA Northeast Climate Hub includes audience profiles, competitive analysis, and a distribution plan. Along with a detailed breakdown of its digital marketing strategy, it considers how different tactics will affect the viewer’s content journey.   

John Dinsmore , a marketing consultant and professor at Wright State University, praises this plan for its attractive design and thoughtful, thorough content: “They do a nice job of extrapolating on who the target market is and tying their tactics to achieving specific goals.”  He appreciates the inclusion of a SWOT analysis, but feels it could be done more effectively. “‘Opportunities’ is not a place for business ideas. It’s a place to identify external, positive trends that can help your initiative. In this context, an opportunity could be ‘Rising concern for and awareness of climate issues.’ Similarly, ‘threats’ is not a place to list things that are difficult. It’s for negative external trends such as ‘Increased skepticism over ability to combat climate change.’” 

Dekker Fraser , former Global Marketing Manager at Sony PlayStation, adds that this plan includes a strong focus on collaborations with media and influencers: “Many marketing plans place too much emphasis on target customers and not enough on target collaborators.”  

Minnesota Tourism This  marketing plan by Explore Minnesota , the state’s Department of Tourism, showcases Minnesota’s beauty with vivid imagery. It uses a variety of demographic information to identify priority audience segments and includes well-designed infographics that analyze audience and competition. As a result, the campaigns are clearly targeted at specific audiences and objectives. 

John Rarrick , Head of Marketing at Movius Corp., admires the strength of the message behind the strategy. “This plan has a very well-developed ‘why,’” he says. “You’ll see that often when the plan is to repair or save something that has undergone a time of great loss — such as a loss of revenue or reputation. The audience personas, goals, tactics, and budget are all detailed and measurable.” 

Gold Coast Transit District  

A  short, high-level marketing plan for Gold Coast Transit highlights key campaigns and includes the most important details, such as timelines, budgets, and tactics. It begins with a bulleted overview of the most important takeaways and takes into account general marketing efforts that don’t fit under a specific campaign umbrella. Fraser notes that this plan includes year-round marketing initiatives, with an effective “emphasis on strong offers, such as youth-free fares.” However, he points out that its brand awareness goals could be more specific. “Instead, use context-specific awareness goals such as ‘When commuting to work, residents first think of Gold Coast Transit’ or ‘When coming home from the library at night, I think of taking the bus,’” he says. “In other words, peg awareness to specific category-entry points.”  

University of Arizona College of Engineering This  marketing, branding, and communications plan for the University of Arizona College of Engineering sets out a long-term vision, high-level goals, and strategies for achieving these goals. It has a section for methodology — including promotional videos and email newsletters — and segments its audience to align with its strategies. This plan “demonstrates a clearly defined audience,” according to Rarrick. That said, not every section of the plan includes the same level of specificity. “The KPIs are vague,” he adds. “I would expect to see something more measurable, rather than ‘increase’ or ‘improve.’” 

Timberland Regional Library This  library's two-year marketing plan sets initiatives in motion with a clear schedule for action. It includes both promotional and production calendars for effective planning, which is especially important for campaigns pegged to external events.  Dinsmore cites this plan’s “professional and elegant graphic design” as a strength. It also offers a roadmap for tackling several marketing campaigns on different timelines. However, he suggests that the plan needs more measurable goals and defined strategies. “There’s no overarching strategy that ties all of these tactics and initiatives together,” he says. “It’s just a laundry list of dates and actions.” 

Safe Haven Family Shelter Nonprofit organizations need creative marketing strategies to reach their targets and use funds efficiently. With specific objectives and actionable steps, this  marketing plan for Safe Haven Family Shelter delineates high-level goals and details the path to achieving them. It identifies the roles and responsibilities of individual team members to ensure alignment. Rarrick commends this plan for its “clearly defined audience and very clearly defined goals.” The plan showcases the differences between strategic business goals and measurable marketing objectives.  

Visit Myrtle Beach This  destination marketing plan by the Myrtle Beach, South Carolina Chamber of Commerce  incorporates detailed information about target markets, audience personas, and key behaviors. It includes an infographic that illuminates the touchpoints in a traveler’s journey and shows the marketing team how each tactic contributes to conversions.  Overall, Dinsmore praises this plan as a “very smart and thoughtful presentation.” It outlines a distinct media mix for each target audience, defines its objectives clearly, and ties these objectives to success metrics. He continues, “I want to thank the Myrtle Beach folks for planning to measure their efforts. Measurement is often anathema to marketing people, but if you’re not measuring, you don’t know how to improve.”  With so much information to cover, the plan would benefit from an executive summary to introduce key takeaways. “The bigger the scope, the harder it is to make everything feel connected, and that’s a bit of an issue with this plan,” Dinsmore adds.  

Tropical Avocados This  example of a no-frills plan was commissioned by the nonprofit Improving Economies for Stronger Communities (IESC) to help brand and launch tropical avocados in the U.S. market. It shows the importance of making branding decisions backed by market and consumer research. A detailed SWOT analysis and competitive analysis provide essential insights that enable the company to determine the best unique selling proposition.  A key strength of this plan is its detailed research into its audience. Fraser cites its “excellent identification of consumer objections — e.g., concern over how natural the avocado size is — and consumer behavior.” As a result, the brand can adopt effective messaging in its marketing campaigns. As with USDA Northeast Climate Hub’s Delmarva and the Ground for Change documentary, “target collaborators — e.g., food writers, organizations, and chefs — are included in the target audience. Collaborators are often more critical to the marketing plan than the consumers themselves,” Fraser adds.  

Rochelle Community Hospital This  case study of Rochelle Community Hospital in Rochelle, Illinois, shows how a targeted marketing plan can be used to achieve significant results. The report by Legato Healthcare Marketing showcases the importance of reevaluating an existing marketing strategy — in this case, shifting the emphasis from print to digital. External marketing agencies often have more tools at their disposal, particularly if the business has not had a strong digital presence. With targeted ads and website updates, the agency employed tactics with direct metrics in order to track its impact.   

Visit Concord This  example from the Concord Tourism Improvement District marketing plan is concise and includes streamlined insights on the audience and market. It details each marketing channel with specific tactics and measurable KPIs.  The overall strategy, according to Fraser, offers “an excellent emphasis on social proof and word-of-mouth marketing,” as well as a “good balance of awareness and activation marketing.” In order to improve, he suggests, “the plan should factor in the following critical quantitative factors to help drive the media strategy: reach, frequency, and the total-addressable market.” 

Marketing Plan Templates

Using a template takes the guesswork out of organizing a marketing plan document. These customizable templates include essential elements and options for specific industries or marketing channels, and they range from one-page plans to comprehensive, presentation-ready reports.

Microsoft Word Simple Marketing Plan Template

Download the Simple Marketing Plan Example Template for Microsoft Word Download the Blank Simple Marketing Plan Template for Microsoft Word

This example of a simple, customizable plan focuses on key strategies and prioritizes readability. This one-page marketing plan template includes space to summarize marketing strategy and overarching business objectives, along with an action plan to highlight responsibilities and deadlines.

Microsoft Word Annual Marketing Plan Template

Download the Annual Marketing Plan Example Template for Microsoft Word Download the Blank Annual Marketing Plan Template for Microsoft Word  

This comprehensive marketing plan template includes a number of key sections — such as goals, target market, marketing channels, and performance standards — that can be customized to suit a variety of businesses. In the situational analysis, you can find space for both a 5C (company, collaborators, customers, competitors, climate) analysis and a SWOT analysis. The blank template begins with a table of contents, a business summary, and a mission statement to allow for easy readability. The sample focuses on marketing strategies for one fiscal year, but you can modify this plan for any time period. 

Microsoft Word Small Business Marketing Plan Template

Download the Small Business Marketing Plan Example Template for Microsoft Word Download the Blank Small Business Marketing Plan Template for Microsoft Word

A strong marketing plan is essential for small businesses looking to stand out from larger competitors. This small business marketing plan template provides an outline for a detailed marketing strategy, including a unique selling proposition, the 4Ps marketing mix, and marketing channels. It builds its strategy on situational analysis and identification of the business’s core capabilities. Find  more marketing plan templates  for different industries.

Microsoft Word Nonprofit Marketing Plan Template

Download the Nonprofit Marketing Plan Example Template for Microsoft Word Download the Blank Nonprofit Marketing Plan Template for Microsoft Word

This example marketing plan for a nonprofit incorporates information on the funding climate into its situational analysis, as well as a detailed organizational summary. With sections for short- and long-term goals, marketing strategies and channels, and stakeholder profiles, the template is comprehensive and customizable. Find  more nonprofit marketing plan templates here .

Excel Product Marketing Plan Template

Download the Product Marketing Plan Example Template for Excel Download the Blank Product Marketing Plan Template for Excel

When integrating a new product into existing marketing strategies, it’s important to take into account all the elements of the marketing mix. This product marketing plan template is organized by product, price, place, promotion, process, people, and physical evidence. In these sections, you can find space to consider market research, consumer behaviors, and marketing channels.

Excel Social Media Marketing Plan Template

Download the Social Media Marketing Plan Example Template for Excel Download the Blank Social Media Marketing Plan Template for Excel

For planning specific campaigns, this social media marketing action plan template begins with the campaign goal, highlights important promo dates, and separates actions by platform. It’s useful for executing targeted social media campaigns within a larger marketing strategy. Find  more marketing action plan templates here .

Excel Digital Marketing Plan Template

Download the Digital Marketing Plan Example Template for Excel Download the Blank Digital Marketing Plan Template for Excel

Focusing on digital marketing channels is an effective way to organize strategies into a streamlined and actionable plan. This strategic digital marketing template highlights important audience behaviors and access channels to ensure messaging reaches consumers. Customizable for a variety of digital marketing projects, the template includes space for keywords, goals, and tasks. Find  more digital marketing plan templates here .

Which Marketing Plan Format Is Right for You?

To choose the right marketing plan format for your needs, consider the plan’s role in your marketing strategy. Do you need a comprehensive plan to provide an overview of tactics that will take place over a long period of time? Or are you looking for a plan to focus on specific channels, campaigns, or product launches? 

Each template in this article offers space to detail market research, strategies, and access channels. The longer plans include more sections for in-depth situational analysis and audience demographics, while the shorter plans focus on the marketing mix and action plan. This chart highlights the key elements of each marketing plan:  

Streamline Your Marketing Plan Efforts with Smartsheet

The best marketing teams know the importance of effective campaign management, consistent creative operations, and powerful event logistics -- and Smartsheet helps you deliver on all three so you can be more effective and achieve more. 

The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed.

When teams have clarity into the work getting done, there’s no telling how much more they can accomplish in the same amount of time. Try Smartsheet for free, today.

Improve your marketing efforts and deliver best-in-class campaigns.

Our products

• Email signature generator

Create a stunning email signature for yourself within a few clicks

• Email signature manager

Manage your teams email signatures and gain control over your brand

• Gmail signature
• Google Workspace
• Outlook signature
• Outlook 365 signatures
• Exchange signatures
• See all platforms
• Education facilities
• Real Estate agencies
• SaaS companies
• Health care
• Finance & insurance
• See all industries
• CEOs & executive
• Realtors & brokers
• Legal & lawyers
• Marketing & sales
• All signature examples
• Email signature examples
• Email signature templates
• Email signature design
• Email sign offs
• Email signature banners
• Handwritten signatures
• Disclaimer templates
• Cool signature templates
• Minimalist templates
• Animated templates
• Banner templates
• Signature generator
• Banner maker
• Email disclaimer generator
• How to add signature in Outlook
• Add a signature in Outlook 365
• Add signatures in Exchange
• How to add signature in Gmail
• Add multiple Gmail signatures
• Google Workspace signatures
• See all guides
• Email marketing updates
• Digital marketing hub
• Branding & PR
• Business updates
• Tech & IT
• Product updates
• Our features
• Help center
• 24/6 support
• Contact sales
• User reviews
• Terms of service
• Privacy policy
• Security and compliance
• Trust center

Users stories

See how companies save time & money automating their email signatures

Home / Creating the Perfect Marketing Plan

Creating the Perfect Marketing Plan: Strategies, Templates, and In-Depth Guide

Learn how to create the perfect marketing plan with our guide packed with easy-to-follow templates and real-world examples.

Creating a marketing plan can be a baffling, confusing, and downright terrifying affair.

There you are, staring at a blank document or spreadsheet, wondering where to even begin.

That’s where marketing templates come in handy: they disperse the mist, help you organize your thoughts and goals, and give you a set of instructions to follow along the way.

In this article, we’re looking at how, more exactly, you can use marketing plan templates to build a solid strategy that’s

• Suitable for your business,
• Fully customized for your market, needs, and audience, and
• And carefully calculated to match your goals.

Keep reading to find out more!

What’s on this page

The importance of a marketing plan

• How to create a marketing plan tutorial

General marketing plan

Social media marketing plan.

• Content marketing plan template
• Competitor analysis template
• How to use templates for digital marketing

Innovative marketing plan ideas

Executing and monitoring your marketing plan.

• Maintain brand consistency
• Final words

Short answer

What is a marketing plan?

A marketing plan is a comprehensive document that details a company’s marketing strategy. It outlines the steps necessary to achieve specific business objectives, including targeting the right audience, choosing effective marketing channels, and allocating resources efficiently. This plan serves as a roadmap for implementing marketing activities that align with the company’s broader goals.

Doing marketing without a marketing plan is like walking blindly, on the edge of a cliff. Having a marketing plan, on the other hand, provides you a roadmap for your business reach and growth. It outlines your goals, target audience, and the strategies you will use to reach them.

Having a well-developed marketing plan is essential for any business, big or small. It not only helps you stay organized and on track with your marketing efforts but also allows you to measure your success and make adjustments as needed.

A properly made marketing plan will help you connect the dots between various marketing channels, ensuring your overall marketing strategy is cohesive, consistent, and effective. It also helps you allocate resources appropriately, making the most out of your budget and efforts.

Goal setting and strategic direction in marketing

Setting clear goals is foundational to any marketing plan, providing clear direction for your marketing efforts and benchmarks for success. A marketing plan defines these goals in the context of your business’s overall objectives, ensuring that each marketing activity is aligned with where you want your business to go.

Your marketing plan outline also guides you in selecting the right strategies and tactics, ensuring that your marketing efforts drive toward your business goals efficiently. This strategic alignment is crucial for maximizing return on investment and achieving sustainable growth.

Budgeting and resource allocation

A comprehensive marketing plan plays a pivotal role in budgeting and resource allocation by providing a structured overview of all planned marketing activities and their corresponding costs.

By clearly outlining expected expenses to goals, businesses can prioritize spending, allocate resources more efficiently, and avoid overspending. This strategic approach helps you make sure every dollar spent contributes directly to achieving targeted outcomes, enhancing overall financial management and marketing effectiveness.

Marketing plan structure: Key components and steps to building one

There are as many variations of a marketing strategy template as businesses out there. However, most of them have common key components that make up a complete marketing plan:

1. Business summary and executive summary

The business summary section of a marketing plan provides a brief overview of the business, including its mission statement, core values, and overarching goals. Meanwhile, the Executive Summary offers a concise summary of the entire marketing plan, highlighting its main points and overall strategy.

2. Market research

Market research in a marketing plan underpins strategic decision-making by offering critical insights into industry trends, target audience behaviors, and competitive landscapes. It provides businesses with the data they need to tailor their marketing strategies effectively, ensuring they resonate with the intended audience and stand out in the market.

3. Competitive research

Competitive research involves analyzing and understanding your competitors’ strategies, strengths, and weaknesses. It enables a business to identify market gaps and opportunities for differentiation, ensuring a competitive edge in its marketing efforts.

4. Target audience and buyer personas

Identifying and understanding your target audience is essential for crafting effective marketing strategies. It involves analyzing demographics, interests, and behaviors to create tailored messages that resonate deeply with potential customers.

On the other hand, buyer personas are a powerful tool for understanding your target audience and guiding your marketing efforts in the right direction. They represent a semi-fictional representation of your ideal customer, incorporating real data and market research to create a detailed profile. This exercise helps you better understand their needs, motivations, and pain points, providing crucial insights for crafting relevant marketing messages.

You can collect all the information for your target audience documentation from various sources, like:

Google Analytics

Google Analytics provides invaluable insights into user behavior, including visitor demographics, how users find and interact with your site, and which content keeps them engaged.

Social media analytics

Social media analytics offer detailed data on audience engagement, preferences, and demographics, helping you understand who interacts with your brand and how they do so.

Customer feedback and surveys

Customer feedback and surveys are direct sources of insights into what your target audience thinks and feels about your brand, providing key data on customer satisfaction, preferences, and areas for improvement.

CRM and sales data

CRM (Customer Relationship Management) and sales data provide extensive information on customer interactions, purchase history, and support queries, allowing for a detailed analysis of customer behavior and preferences.

5. Industry reports and market analyses

Industry reports and market analyses provide comprehensive insights into market trends, consumer preferences, and emerging opportunities, enabling businesses to strategically position their offerings to meet the demands of their target audience.

6. Competitor customer reviews and feedback forums

Competitor customer reviews sites and feedback forums offer critical insights into what consumers appreciate or dislike about rival offerings, guiding businesses to fine-tune their strategies for competitive advantage.

5. Unique selling proposition

Your unique selling proposition (USP) distills what makes your business stand out from competitors into a clear, compelling message. It’s the core of your brand identity, emphasizing the specific benefits your products or services offer to your target audience.

When writing your unique selling proposition, remember to:

• Highlight what makes you different from competitors
• Focus on the benefits your product or service provides to customers
• Be concise and memorable

6 . Business goals and market analysis

The business goals section lays out specific objectives the company aims to achieve through its marketing efforts, aligning with the company’s broader strategic goals. The market analysis, on the other hand, decomposes the industry landscape, identifying target markets and analyzing competitors to inform strategic direction.

To make sure your business goals and market analysis are correctly set, consider the following as well:

Conducting a SWOT analysis

Conducting a SWOT analysis helps businesses identify their Strengths, Weaknesses, Opportunities, and Threats, providing crucial insights for defining precise business goals and thorough market analysis.

Competitive and target market analysis

Assessing your competitive landscape and understanding your target market allows you to better understand your business’ context, accurately define your business goals, and tailor your market analysis for strategic advantage.

7. Marketing initiatives

At this stage, you should decide on the specific marketing initiatives and activities you want to rely on. If your budget and manpower allow for it, you can focus on multiple main areas. Alternatively, you can focus on a single marketing tactic that aligns with your overall goals and budget.

Here are some examples of marketing initiatives you might want to concentrate on:

Promotions are targeted strategies designed to boost customer engagement, drive sales, and increase brand awareness through special offers, discounts, and events.

Partnerships and joint ventures

Forming strategic partnerships and engaging in joint ventures can significantly amplify a business’s market reach and resource base. These collaborations enable businesses to leverage complementary strengths, share risks, and capitalize on shared opportunities for growth and innovation.

Referral strategy

A referral strategy is designed to incentivize existing customers to recommend your products or services to new potential customers, effectively leveraging word-of-mouth. This approach not only expands your customer base, but also strengthens trust and loyalty among existing clients by rewarding them for their referrals.

8. Marketing plan channels

Choosing the right marketing channels is crucial for delivering your message to your target audience in the most effective way. These channels, whether digital (like social media, email, and search engines) or traditional (such as television, print ads, and direct mail), should align with where your audience spends their time and consumes information.

To make sure you choose the right channels for your business, we recommend that you:

• Analyze your target audience’s preferred communication methods.
• Understand which platforms and channels your competitors are utilizing.
• Determine the most cost-effective channels for reaching your target audience.
• Consider the effectiveness and reach of each channel in relation to your business goals.
• Evaluate the scalability of selected channels to grow with your business over time.
• Test and measure the performance of each channel to refine your marketing mix.
• Look into emerging channels and technologies to stay ahead of the curve.
• Ensure alignment between channel selection and your overall brand messaging for consistency.

9. Measurement and KPIs to intreduce in your marketing plan

Setting clear measurement practices and Key Performance Indicators (KPIs) is fundamental to tracking the effectiveness of your marketing strategies. These metrics enable businesses to quantify their success, adjust strategies as needed, and ensure alignment with overarching business goals.

Here are essential tips to keep in mind when setting your marketing metrics:

• Focus on measurable outcomes, such as conversions, leads, and revenue.
• Align your KPIs with your specific business goals.
• Choose a mix of leading (predictive) and lagging (historical) indicators for a comprehensive view of performance.
• Regularly review and adjust your metrics to reflect changes in the market or business environment.

10. Retention strategy

Including a retention (or repeat customer) strategy in your marketing plan is important for two main reasons. First of all, there’s only so many “new customers” you can acquire (so if your entire business strategy is based on acquisition and zero retention, you will grind your business to a halt, eventually).

Secondly, repeat customers tend to spend more than new ones, making them a valuable source of revenue for sustainable growth. They also tend to be more likely to recommend you to their peers. A retention strategy includes tactics for keeping existing customers engaged and loyal, such as loyalty programs or personalized communication.

11. Budget & expected ROI

The budget section outlines the financial resources allocated to implement the marketing plan, ensuring that all strategies and actions align with fiscal constraints. It is paired with an expected ROI (Return on Investment) analysis, which projects the financial benefits of the marketing activities in relation to their costs, guiding decision-makers in optimizing marketing investments for maximum profitability.

How to Create a Marketing Plan | Step-by-Step Guide

If you’re looking to ramp up your brand’s marketing strategy and start reaching a wider audience, you need to know how to create a marketing plan. visme.com made it easy for you with this step-by-step guide.

Marketing plan templates and examples

As a general rule, you want to build and/or adapt your marketing plan to your own business. However, if you are looking for some of the best marketing strategy templates to get inspired from, the following are more than worth your time:

This template provides a structured approach to crafting a comprehensive marketing plan, incorporating the key components as outlined in the article. Each section is designed to guide you through defining, planning, executing, and measuring the effectiveness of your marketing efforts.

Executive summary

• Brief overview of the marketing plan objectives and strategies.

Business overview

• Description of the business, including mission statement and core values.

Situational analysis

• SWOT analysis (Strengths, Weaknesses, Opportunities, Threats).
• Competitive and target market analysis.

Marketing goals and objectives

• Specific, measurable, achievable, relevant, time-bound (SMART) goals.
• Objectives aligned with business strategy and market opportunities.

Target audience

• Detailed profile of the target market segments.
• Insights into their behaviors, preferences, and needs.

Marketing strategies

• Overview of the chosen marketing initiatives (promotions, partnerships, referral strategy).
• Justification for strategy selection based on Situation Analysis.

Marketing channels

• Identification of primary marketing channels (digital and traditional).
• Rationale for channel selection tailored to target audience and marketing strategies.

Action plan

• Detailed plan for executing marketing initiatives, including timelines and responsible parties.
• Breakdown of activities by marketing channel.

Budget and expected ROI

• Comprehensive budget detailing costs associated with each marketing activity.
• Expected Return on Investment for each initiative and overall marketing plan.

Measurement and KPIs

• Key Performance Indicators for monitoring performance.
• Plan for regular review and adjustment based on KPI results.

Retention strategy

• Tactics for maintaining customer engagement and loyalty (e.g., loyalty points, email newsletter, exclusive offers, etc.)
• Plan for personalized communication and loyalty programs.
• Any additional information, such as market research data, historical performance metrics, etc.

Revision history

• Record of updates and changes made to the marketing plan.

This social media marketing plan is designed to outline your social media marketing goals , the tactics you will use to achieve them, and the metrics you will track to gauge your progress. It acts as a detailed roadmap for managing and optimizing your social media strategy to connect with your audience and enhance your brand’s online presence.

• Brief introduction to the social media marketing plan goals and expected outcomes.
• Clear, measurable objectives for what the social media efforts aim to achieve (e.g., increase brand awareness, improve engagement, drive website traffic).
• Detailed analysis of the target audience specific to social media platforms, including demographics, interests, and online behavior.

Competitive analysis

• Overview of competitors’ presence and performance on social media, identifying gaps and opportunities.

Channel strategy

• Selection of social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn) based on the target audience and content strategy.
• Rationale for each platform chosen.

Content strategy

• Outline of the types of content to be shared (e.g., blog posts, videos, infographics), reflecting brand identity and audience interests.
• Content calendar with publishing schedule.

Engagement strategy

• Plan for active engagement with the community, including response to comments, messages, and user-generated content.

Influencer collaboration

• Strategy for partnering with influencers to expand reach and credibility.

Paid promotion

• Approach for utilizing paid social media advertising and sponsored content, including budget and targeting criteria.
• Key Performance Indicators to track the success of social media efforts (e.g., engagement rate, follower growth, website traffic from social media).

Tools and resources

• List of tools for scheduling posts, analytics, graphic design, and community management.

Risk management

• Plan to address potential challenges and reputation management on social media.
• Detailed budget allocation for each platform, including content creation, paid promotions, and influencer collaborations.
• Record of updates and changes made to the social media marketing plan.

Content marketing plan

This content marketing plan will strategically outline the creation, publication, and distribution of content to target audiences, aiming to attract, engage, and retain customers.

• Overview of goals and strategies for the content marketing efforts, emphasizing the plan’s alignment with overall marketing and business objectives.
• Define clear, measurable goals for the content marketing strategy, such as increasing organic traffic, enhancing brand awareness, and generating leads.
• In-depth analysis of the ideal customer profiles, including demographic information, interests, and pain points, to inform content creation.

Audit and analysis

• Assessment of current content assets and performance to identify strengths, gaps, and opportunities for improvement.

Content pillars and themes

• Establishment of core content pillars that reflect the brand’s authority within its industry, around which a variety of themes and topics will be developed.

Content formats

• Enumeration of content formats to be used, including blog posts, videos, infographics, e-books, and whitepapers, tailored to audience preferences and stages of the buyer’s journey.

Editorial calendar

• A detailed publishing schedule that outlines what content will be produced, when it will be published, and where it will be distributed.

Content creation process

• Description of the workflow for content production, from idea generation and research to writing, editing, and approval.

Distribution channels

• Strategically selected channels for content promotion, such as the company’s website, social media platforms, email newsletters, and third-party publications.

SEO strategy

• Integration of keyword research and SEO best practices into content creation to improve search engine rankings and visibility.
• Key performance indicators for evaluating the success of content marketing efforts, including traffic metrics, engagement rates, lead generation, and conversion rates.
• A comprehensive breakdown of the budget allocated for content creation, distribution, and promotion activities.
• Identification of potential risks and challenges in content marketing, with preemptive strategies for mitigation.
• Listing of tools and software that will support the content marketing strategy, from content management systems to analytics and SEO tools.
• Record updates and changes made to the content marketing plan, ensuring continuous improvement and adaptation to market changes.

Competitor analysis marketing plan template

This competitor analysis template will enable a systematic evaluation of your competitors’ strategies, strengths, weaknesses, and market positioning to identify opportunities for differentiation and growth.

• Brief overview of the competitive landscape and the purpose of the analysis.

Identifying competitors

• List of primary and secondary competitors in the market.
• Criteria for selection of these competitors (market share, product offerings, geographic presence).

Competitor company overview

• Basic information about each competitor (company size, location, history).
• Summary of the competitor’s mission, values, and market positioning.

Product/service analysis

• Detailed comparison of products/services offered by the company and its competitors.
• Analysis of features, quality, pricing, and warranties/guarantees.

Market share and growth

• Overview of each competitor’s market share and historical growth.
• Analysis of market trends and how competitors are positioned to take advantage of these trends.
• Evaluation of competitors’ marketing strategies, including online presence, advertising campaigns, social media strategy, and public relations efforts.
• SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis for each major competitor.

Customer analysis

• Overview of competitors’ target customer segments and customer service strategies.
• Analysis of customer reviews and feedback for insights into strengths and weaknesses.

Sales channels and distribution

• Description of competitors’ distribution channels and sales strategies.
• Comparison with the company’s channels and potential areas for improvement or differentiation.

Financial overview

• Overview of competitors’ financial health, if available (revenue trends, profitability, investment in R&D).

Strategic moves

• Examination of recent strategic moves by competitors (partnerships, acquisitions, product launches).

Summary and recommendations

• Summary of key findings from the competitor analysis.
• Recommended strategies for competitive differentiation and opportunities for growth.
• Record of updates and changes made to the competitor analysis template.

How to use marketing plan templates for digital marketing

Creating a marketing plan is about a lot more than just filling out empty cells in a document. Here are some guidelines that will help you make the most of any marketing template:

• Start by personalizing the template to fit your specific business needs and goals.
• Clearly define your target audience before selecting strategies and channels included in the template (see our section about this, above).
• Regularly update and adjust your plan based on market changes, new initiatives, or unexpected results.
• Use the template as a guide, but don’t be afraid to think outside the box and add your own unique strategies and ideas.
• Continuously track and measure performance against KPIs set in the template, adjusting tactics as needed for optimal results.

You are free to go as in-depth as you want with your marketing plan. However, there are a couple of “golden rules” that will help you stay on top of everything (and communicate your plan with clarity):

• Maintain simplicity in your messaging and design to ensure ease of understanding for your target audience.
• Ensure brand consistency across all marketing channels to reinforce brand recognition and loyalty.
• Implement quality control measures for all marketing materials and content to maintain high standards.
• Integrate data across platforms for a unified view of customer interactions and marketing effectiveness.

Leveraging data in marketing strategy

Your marketing strategy should be data-driven and incorporate the use of analytics tools to track and measure success. These insights allow for ongoing optimization and informed decision-making in real time. Some of the key data points to track include:

Website traffic and conversion rates

Understanding your website’s traffic patterns and conversion rates is crucial for evaluating the effectiveness of your online presence and marketing efforts.

Social media engagement and reach

Analyzing social media engagement and reach is essential for assessing how well your content resonates with your audience and spreads across platforms.

Email open and click-through rates

Monitoring email open and click-through rates are critical for determining the impact and effectiveness of your email marketing campaigns.

Advertising campaign performance

Evaluating the performance of advertising campaigns is key to understanding the return on investment and the overall success of the marketing strategies implemented.

Customer retention metrics

Tracking customer retention metrics, such as churn rate and customer lifetime value (CLV), is vital for assessing how effectively your business maintains customer relationships and maximizes revenue from existing clients.

Creating a marketing plan is one thing.

Presenting it to a board or investor is another.

When you build a marketing plan, you want to focus on getting things correctly: your data, your vision, the information you base your assumptions on, and so on. In short, you’re focusing on the “meat,” the core of your marketing strategy.

When you have to present your strategy, however, it all comes down to:

• Making sure everything is crystal clear, and
• Ensuring your message delivery is flawless from every perspective (including the aesthetic one).

To get there, you might want to consider creative ways of making your marketing plan stand out. For instance, here are some of the more innovative methods of presenting a marketing plan:

Tailor it to your audience

It’s one thing to present your marketing plan to your team and it’s an entirely different thing to present it to a board of investors or at a trade event. Each of these situations requires a different approach. Personalizing your marketing plan to fit the audience can help capture their attention and make the information more relevant and memorable for them.

Use multimedia

You shouldn’t be afraid to use multimedia elements in your marketing plan presentation to make it more engaging and memorable. This could include videos, animations, infographics, and interactive elements.

Create an interactive presentation

Creating an interactive presentation involves integrating elements that allow the audience to engage directly with the content, making the marketing plan more dynamic and engaging. Here are some examples if interactive bits you could include in your marketing plan:

• Quizzes or polls that allow the audience to provide feedback and gauge their own understanding of the material
• Interactive charts and graphs that can be manipulated in real-time
• Virtual reality experiences to showcase products or services in a unique way.

Incorporate storytelling

Storytelling is a powerful tool that can help engage audiences and make your marketing plan more memorable. Consider incorporating storytelling elements such as customer success stories, brand origin, or employee anecdotes to add a personal touch and emotional connection to your plan.

The possibilities are endless when it comes to making your marketing plan presentation creative and engaging. Just remember to:

• Stay clear (never sacrifice clear for clever)
• Keep it relevant to your audience
• Use high-quality visuals and multimedia elements
• Rely on solid, healthy data and assumptions
• Incorporate interactive experiences

Building a marketing plan is a more or less temporary task that takes weeks or months to complete. Executing a marketing plan, however, is an ongoing process of implementing and adjusting tactics to achieve desired results.

Here are some key steps for executing and monitoring your marketing plan:

Implement with precision

Once you have finalized your marketing plan, it’s time to put it into action. Make sure to adhere to the timelines and budgets outlined in your plan, and communicate any changes or delays with your team.

Monitor ongoing performance

Monitoring your marketing performance is crucial for understanding the effectiveness of your tactics and making informed decisions for future campaigns. Use the data points mentioned earlier to track progress and adjust strategies as needed.

Regularly reassess and update

A successful marketing plan is not set in stone. As your business and the market evolves, it’s important to regularly reassess and update your plan to stay relevant and competitive. Continuously monitor industry trends, customer feedback, and competitor strategies to inform updates to your marketing plan.

Make use of technology and automation

In today’s digital age, there are numerous tools and technologies available to help streamline and automate various aspects of your marketing efforts. Utilize these resources to save time and effectively track and analyze data for more informed decision-making.

Stay data driven

The reason data driven marketing is so popular is because you need at least some sort of goalpost, or north star metric, to follow. Stay informed by continuously collecting and analyzing data relevant to your marketing strategies, and use this information to make informed decisions for ongoing optimization and success.

Seek feedback and adapt

It’s important to regularly seek feedback from customers, team members, and stakeholders to understand how your marketing efforts are being received and if any adjustments need to be made. Adaptability is key in executing a successful marketing plan.

It is important to remember no one will ever build a flawless marketing plan from the get go. Even if they do, it won’t be perfect for long. Sooner or later, fine-tuning must be made. 

Whether it’s business strategy changes, market changes, or inefficiencies you’ve spotted along the way, revisiting and adjusting your marketing plan is essential for long-term success. Keep an open mind, embrace change, and utilize the above strategies to continuously improve and execute a successful marketing plan.

Maintain brand consistency when creating a marketing plan

One element that frequently tends to slip away in marketing plan implementations is brand consistency . It’s easy to see why it happens: when your marketing plan is thick and demanding, and your team is lean and busy, some elements may be overlooked or unintentionally altered. Yet, maintaining brand consistency is crucial in maintaining a strong and recognizable brand identity that resonates with customers.

Thankfully, there are small things you can do to make things easier (for yourself and for the rest of the organization.) For instance, implementing a WiseStamp email signature can help ensure that all team members have a consistent, professional email signature that includes your company’s branding and messaging.

Marketing plans, no easy way

Many will promise marketing miracles encapsulated in a template. But few will actually tell you the truth that marketing plans are hard work – from collecting data, building a plan based on that data, refining your plan, and executing on that plan.

It’s also essential work. And brilliant work. And incredibly rewarding work. Which is why it’s vital for the success of your marketing efforts, combined.

Marketing plan templates can help you find your focus in what might seem like an ocean of questions, doubts, and potentialities. They won’t fix your marketing efforts, but they will help you get organized and stay on track.

By following the steps described in this article (and the tips we’ve sprinkled along the way), you’ll be able to define your marketing objectives, identify and understand your target audience, conduct thorough market research, outline your tactics and strategies, and execute and monitor your plan for ongoing success.

Remember to continuously adapt, seek feedback, and maintain brand consistency to stay ahead of the competition. With a well-crafted marketing plan in hand, you’re on your way to achieving your business

More on this topic

• Understanding Leadership Styles: A Guide to Effective Management
• How to write a business proposal : A Step-by-Step guide with templates
• Best social media campaigns
• 13 Top E-commerce platforms and how to choose the best one for your business
• Top 7 URL shorteners and link management platforms
• Conversational marketing: Examples & case studies
• Top 10 software review sites for 2024
• Electronic direct mail (EDM) Marketing: A comprehensive guide
• Top 5 YouTube Channels Every Marketer Should Know
• The Power of AI in Marketing

We use cookies on our website to make sure you get the best experience from your visit. Please confirm that you accept the use of cookies & our privacy policy .

Marketing and Sales Plan

If you think about it, sales and marketing go hand in hand. Businesses thrive when both of these areas are on point. While there are those out there that get lucky and then proceed to ride that wave of accidental success for a time, most do not get that chance. The rest of us have to plan our way towards success. If that’s what you’re looking for, then you’ve come to the right article. Read on to learn more about sales and marketing plans , along with your discovery of the ideal sales and marketing plan template via our extensive list.

Marketing and Sales Plan Examples & Templates

1. sales and marketing plan template.

• Google Docs

Size: A4 & US

2. Free Sales and Marketing Action Plan Template

• Editable PDF

3. Sample Sales and Marketing Plan

Size: 309 KB

4. Sales & Marketing Plan Strategy

Size: 808 KB

5. Strategic Sales & Marketing Plan

Size: 370 KB

6. Agency Sales & Marketing Plan

Size: 167 KB

7. Sales & Marketing Plan in PDF

8. How to Create a Marketing Sales Plan

Size: 197 KB

9. Sales & Marketing Plan Example

The Importance of a Marketing and Sales Plan

We all know that a sales and marketing strategy plan, among other kinds of plans, is important to companies. Yet, how many have stopped to consider why? People often look at the end goal, which is revenue. To even reach that goal, one’s target market needs to be aware of what products are available and the methods of said products reaching the customers must be impeccable. As far as the importance is concerned, that’s putting it mildly enough. More specifically, having these plans will help you allocate resources, figure out what tactics to employ, whether you need outside help or not, and so much more.

Tips for Creating Your Own Marketing and Sales Plan

Would you like another example of a marketing plan? Perhaps a hotel sales and marketing plan, or a marketing plan example for students? Should you find the templates above a bit lacking, then you can always learn how to make a sales and marketing plan of your own. The following tips should prove quite useful to you.

Tip 1: Start with a SWOT Analysis

Getting to know your own strengths and weaknesses is the foundation in which you build your future strategies. From there, you can move on to what opportunities lay before you as well as what your competitors are doing. After your SWOT analysis , you can proceed to develop a target market profile.

Tip 2: Always Define Your Goals

Success is a broad term. You must define that through specific goals and objectives . Besides the guidance they provide, doing so will help you in pragmatic ways as well. One example is in criteria creation. With set goals, you have something to compare your actual results to. From there, it becomes easier to regroup and try again when things don’t go according to plan.

Tip 3: Vary Your Marketing Strategies

Avoid putting all your eggs in one basket. As successful as one marketing strategy may be, there will come a time when you need to change things up. Learn to adapt by creating contingencies and alternative plans. Consider different marketing vehicles, various promotional tactics, and take into account industry trends so that you can be kept up to date.

Tip 4: Never Neglect Your Financial Plan

Without proper finances, there is little hope for any marketing and sales plan to go off smoothly. Take note that a financial plan can also be part of your overall business plan . Come up with documents like a budget and sales forecast . Keep it as simple as you can. Having a break-even analysis is also recommended.

What are the five P’s of marketing?

First, there is the product. Then you’ve got price, place, and promotion . The last ‘p’ to concern yourself with is the people.

Why are key performance indicators important?

Often shortened to just KPIs, key performance indicators are important because they help keep the company’s goals and objectives prioritized during decision-making. They also keep the staff busy and productive.

What are the 5 C’s of marketing?

The first ‘C’ is the company, followed by the customers , the collaborators, the competitors, and then the climate.

Can you make sales without a proper marketing strategy ? Sometimes, sure. Wouldn’t you want to turn that ‘sometimes’ into ‘all the time,’ though? Well, having read this article, you’re guaranteed to have greater odds of succeeding now. In learning about what a sales and marketing plan is, you give yourself an advantage that so few have when starting out. It doesn’t matter if you decide to make your own plans from scratch or acquire a sales and marketing plan sample from our list. Take your new knowledge and put it to good use today!

Text prompt

• Instructive
• Professional

Create a study plan for final exams in high school

Develop a project timeline for a middle school science fair.

22 Best Sales Strategies, Plans, & Initiatives for Success [Templates]

Discover sales strategy examples, templates, and plans used by top sales teams worldwide.

FREE SALES PLAN TEMPLATE

Outline your company's sales strategy in one simple, coherent plan.

Updated: 03/07/24

Published: 03/07/24

A strong sales strategy plan creates the foundation for a cohesive and successful sales organization.

Sales strategies and initiatives also align salespeople on shared goals and empower them to do their best work — keeping them happy and successful, too.

In this guide, I’ll dig into some sales strategies and initiatives that I’ve found can help you generate more leads and close more deals. But first, let’s define what a sales strategy is.

Table of Contents

What is a sales strategy?

Why is a sales strategy important, the most effective sales strategies, sales strategy types, sales planning: how to build a sales strategy plan, sales initiatives, sales strategy examples from successful sales teams.

A sales strategy is a set of decisions, actions, and goals that inform how your sales team positions the organization and its products to close new customers. It acts as a guide for sales reps to follow, with clear goals for sales processes, product positioning, and competitive analysis.

A clear sales strategy serves as a map for the growth of your business. Your sales strategy is key to future planning, problem-solving, goal-setting, and management.

An effective sales strategy can help you:

• Give your team direction and focus. Strategic clarity can help your sales reps and managers understand which goals and activities to prioritize. This can lead to improved productivity and outcomes.
• Ensure consistent messaging. Your sales strategy can help your team deliver a consistent message to prospects, partners, and customers. This can increase both trust and effectiveness.
• Optimize opportunities. Strong sales strategies will help you target the right prospects and customize your approach. This can help your team make the most of every sales opportunity.
• Improve resource allocation. Your sales strategy outlines your priorities and resources. In turn, this can help your sales team use their time, effort, and other resources more efficiently, boosting your team’s ability to focus on high-potential deals.

Next, let’s cover some of the sales strategies that I’ve found can be most effective.

50+ for Social Selling on LinkedIn and Beyond

Use this guide to improve your social selling efforts and close more deals from platforms like...

You're all set!

Click this link to access this resource at any time.

2. Become a thought leader.

Sharing your advice, tried-and-true best practices, and niche expertise are some of the most long-lasting ways to build your personal brand and lend more credibility to your organization. After all, nobody wants to feel like they’re being sold to. Instead, it’s better to help people by offering solutions to their problems.

That’s what thought leaders do. Indeed, a recent report found that “Thought leadership is one of the most effective tools an organization can use to demonstrate its value to customers during a tough economy — even more so than traditional advertising or product marketing, according to B2B buyers.”

According to the study, 61% of decision-makers believed that thought leadership could be moderately or very effective in demonstrating the value of a company’s products. Moreover, more than half of C-suite executives in the study believed that thought leadership has a greater impact on purchases during an economic downturn, making this an even more important element of a sales strategy in today’s uncertain economic times.

So what’s the catch?

Not all thought leadership content is created equal.

When done right, thought leadership can have a huge positive impact, but poor thought leadership can be devastating to a company’s sales goals. So, before you plan a spree of LinkedIn posts to drive leads, consider who your audience is, what they need to know, and how your organization can help.

Also, it may not hurt to have a second set of eyes from your marketing, communication, and PR departments review your plan first to make sure everything is on-brand (and trackable!).

3. Prioritize inbound sales calls as hot leads.

There’s an age-old question in sales: “Should I discuss product pricing with a prospect on the first sales call?” The honest answer is: It depends.

You and your sales team know your process better than anyone. So take it from me — if you’ve seen success with pitching with pricing first, last, or somewhere in between, stick with what’s working for you.

But beyond that, your team should always prioritize the prospects who come to you. These hot leads are definitely interested in what you have to sell, and before they make a decision, they want to get the information they need about how it will benefit them.

By prioritizing talking to these prospects as soon as they call in or send an email, you’re putting your best foot forward and showing them that you’re helpful, solutions-oriented, and considerate of their time. And if that means closing a deal on the first call, there’s nothing wrong with that — as long as the customer has the information they need to make an informed decision.

4. Properly research and qualify prospects.

I’ve personally discovered that even the strongest sales strategy can’t compensate for targeting the wrong customers. To ensure your team is selling to the right type of customer, encourage reps to research and qualify prospects before attempting to discuss your product. Indeed, throughout my career, I’ve found that more work on the front end can lead to smoother closing conversations later on.

Outline the criteria a prospect needs to meet to be qualified as a high-probability potential customer. These criteria will depend on your unique business and target audience, but they should generally be based on a prospect’s engagement history and demographics.

Free Guide: 101 Sales Qualification Questions

101 Questions to Ask Contacts When Qualifying, Closing, Negotiating, and Upselling.

• Budget Questions
• Business Impact Questions
• Competitor Questions

5. Implement a free trial.

Offering a free trial or freemium version of your product can be a highly effective way to convert prospects. In fact, HubSpot’s sales strategy report found that 76% of sales professionals feel that free trials are effective in converting prospects into paying customers, while 69% of professionals believe that freemium offerings are effective.

Keeping a list of proven, go-to closing techniques will help salespeople routinely win deals. Some of my favorite techniques include the ‘now or never close’ — i.e., “If you commit now, I can get you a 20% discount” — or the ‘question close,’ i.e., “In your opinion, does what I am offering solve your problem?”

Free Sales Closing Guide

An easy-to-use sales closing guide with three tactics you can use right away.

• Using an ROI calculator for your prospects
• How to ask confirmation questions
• Sales question templates you can use today

To further improve your closing techniques and learn to close deals with confidence, check out this free, downloadable Sales Closing Guide .

11. Nurture existing accounts for future selling opportunities.

Once a deal is done, there’s no need for a sales strategy, right? Wrong.

Account management is an incredibly important part of the sales process, as this is how you foster loyal, happy customers and identify cross-selling and upselling opportunities.

So, after your sales team sees success with its sales strategy, it’s vital to form a partnership between the sales team and customer service/success teams.

Remember: Ensuring customers’ continued satisfaction with your product or service will make them more likely to do business with your company again. You may even inspire them to advocate for it proactively.

Don't forget to share this post!

Related articles.

Company Growth Strategy: 7 Key Steps for Business Growth & Expansion

9 Bad Sales Habits (& How to Break Them In 2024), According to Sales Leaders

9 Key Social Selling Tips, According to Experts

7 Social Selling Trends to Leverage This Year [New Data]

How Do Buyers Prefer to Interact With Sales Reps? [New Data]

7 Sales Tips You Need to Know For 2024 [Expert Insights]

What is Sales Planning? How to Create a Sales Plan

Sales Tech: What Is It + What Does Your Team Really Need?

10 Key Sales Challenges for 2024 [+How You Can Overcome Them]

The Top Sales Trends of 2024 & How To Leverage Them [New Data + Expert Tips]

All fields are required.

• Skip to Main Content
• Skip to Footer

Starting a Business

When starting a new business, there are many important decisions to make and many rules and procedures that must be addressed. While there is no single source for all filing requirements, the following steps have been developed to assist you in starting your business.

It is helpful to begin with a business plan. A business plan is a blueprint of every aspect of your business. Sales, Marketing, Advertising, Promotion and Location are just some of the categories to consider when creating a plan. Go to the U.S. Small Business Administration website to find a tutorial on how to create a business plan.

If you would like help deciding on a location for your business, contact the California Business Investment Services unit of the Governor’s Office of Economic Development (GO-Biz) . The California Business Investment Services unit provides tailored site selection services for businesses, real–estate executives, and site selection consultants.

Choose a business structure. A brief overview of the following types of legal business structures available in California can be found on our Entity Types website:

• Corporation
• Limited Liability Company
• Limited Partnership
• General Partnership
• Limited Liability Partnership
• Sole Proprietorship

Your next step will be to file your tax and employer identification documents .

Most businesses require licenses or permits in order to operate. Please click on each of the resources below to determine if your business requires any licenses or permits.

• CalGOLD (The Gold Standard For Permit Assistance)
• Department of Consumer Affairs

Additional Resources

For additional resources on how to start a business, visit  Starting a Business Checklist webpage and click on the Starting a New Business in California (PDF) brochure.

Resources for People with Disabilities

Department of Rehabilitation Business Enterprises Program Self Employment Program Assistive Technology

California Department of General Services California Commission on Disability Access

U.S. Department of Labor Office of Disability Employment Policy Self-Employment & Entrepreneurship

Social Security Administration Ticket to Work Welcome to the Ticket to Work Program!  Plan to Achieve Self-Support (PASS)

U.S. Small Business Administration (SBA) Entrepreneurship Resources for People with Disabilities Starting & Managing

Go-Biz How to Start-Up a Small Business in California

USAGov Start Your Own Business

Resources for Veterans

California Department of Veterans Affairs (CalVet) Veteran Business Ownership and Resources Disabled Veteran Business Enterprise (DVBE) Program Get Certified as a DVBE (Disabled Veteran Business Enterprise)

U.S. Small Business Administration (SBA) Veteran-Owned Businesses Veteran Assistance Programs Office of Veterans Business Development

US Department of Veteran Affairs Get support for your Veteran-Owned Small Business Veteran Entrepreneur Portal VetBiz

Resources for Women and Minority Groups

U.S. Small Business Administration (SBA) Women-Owned Businesses Women's Business Centers

California Commission on the Status of Women and Girls Programs

U.S. Small Business Administration (SBA) Minority-Owned Businesses Business Guide

California Office of the Small Business Advocate Community Partner Resources

California Public Utilities Commission Certification 

US Department of Commerce  Minority Business Development Agency

Disclaimer: The information and links to various websites, including various non–governmental sites, are provided for your convenience. The information on this website is constantly updated; however, there may be omissions or additional requirements not represented here. This is unintentional and does not exempt any individual or institution from complying with the laws and regulations of the State of California and the federal government. Inclusion of links to other websites is not an endorsement of those sites by the California Secretary of State, the State of California or the federal government.

Related Links

• Legislation
• California Codes
• California Regulations
• Private Service Companies

Receive Updates