facebook report contact number

Does Facebook customer service exist? Yes, and here's how to get in touch

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to reach another human for help can be really frustrating, but Facebook does have an extensive Help Center page with dozens of help articles.

Still, the Facebook support apparatus can be difficult to navigate.

Here is how to find the support you need using Facebook's Help Center. If the Help Center doesn’t have the answer to your questions, there are a couple of ways we suggest to get through to Facebook. 

How to access Facebook Customer Service

Log into your Facebook profile on desktop. 

Click the dropdown top in the upper-right corner

Select “Help & Support” from the drop-down menu

The menu will give you three options. 

The first is “Help Center.” 

Clicking this option will direct you to Facebook’s Help Center page, which is a searchable nexus of help articles. 

The second option you will see is “Support Inbox.” Here, you will find updates from Facebook on profiles or posts you’ve reported. 

The third option is “Report a Problem.” 

Here, you will find a couple of forms that allow you to submit feedback to Facebook and report any technical glitches or broken features. 

The forms allow you to attach and submit screenshots and screen recordings of the error. 

New analysis: Americans want to delete this app more than any other, even Facebook

How to use the Facebook Help Center

The Help Center will be your best resource. Here are some tips on navigating it. 

Use the search bar on the main page to type in what you need help with it. Your search will prompt Facebook’s relevant help articles.

In this case, we search for help changing our profile password. 

Select the relevant help article. 

The Help Center organizes its help articles into four different sections, which you will find in the left side column on the Help Center's home page. 

In the "Using Facebook" section you will find help with your Facebook profile page, messaging and Facebook groups. 

The "Managing Account" section offers support with your Facebook login and deactivating or deleting your account. 

You can access help keeping your Facebook account secure in the "Privacy, Safety and Security" section. 

The final "Policies and Reporting" section helps you report Facebook guidelines violations. You can also find help handling a deceased person's account in this section. 

You can also select from the six popular topic pages under the Help Center search bar 

How to access Facebook support for Businesses

If you're looking for business support, Facebook also maintains a Business Help Center page . 

How to get help if you're logged out

The Help Center is accessible even if you're logged out. If you need help logging into your account, you can get help here. 

Other ways to reach Facebook Support

If the Help Center proves unhelpful, you can try your luck at reaching Facebook through other means. But keep in mind that these are long shots, and you might be redirected to Help Center page anyway.  

You can try tweeting or direct messaging the various Facebook Twitter accounts.

The Meta (Facebook’s freshly renamed parent company) Twitter account, the Facebook app Twitter account and the Facebook Messenger Twitter account are just a few Twitter accounts Facebook runs.

Some users have had luck getting a reply, though they were often redirected to the Help Center. 

You can also try emailing the general Facebook support email: [email protected]. Though users on Reddit have reported scant success in hearing back. 

Facebook support number

Facebook operates two phone numbers with Palo Alto, California, area codes: 650-543-4800 and 650-308-7300. But dialing these numbers will prompt a pre-recorded message directing you to Facebook's online support. 

"Unfortunately, we do not offer phone support at this time," the prerecorded message said when USA TODAY dialed the number. "Answers to most user inquiries can be found at the Help Center." 

More Facebook tips from USA TODAY

• New name?: How to change your name on Facebook if your profile needs an update
• Need help from Facebook?: How to access support on Facebook: A step-by-step guide
• Someone tried prying into your Facebook?: Here is how to change your password on any device
• Deactivating Facebook?: Here is how to download your videos from Facebook
• Friends again?: How to unblock someone on Facebook: Step-by-step guide to let someone back in
• How to delete Facebook: Take these steps to permanently delete or deactivate your account
• 'Delete Facebook group' button?: There isn't one, but here is how.

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How-To Geek

How to contact facebook for account help.

There are multiple ways to get in touch with FB.

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Can you contact facebook by phone, can you email facebook for support, contact facebook on twitter, use facebook's help & support menu, contact facebook using help forms, turn to how-to geek to get your facebook queries answered, key takeaways.

While you can try to contact Facebook directly via phone and email address, it's difficult, if not impossible, to get a response. Tweeting at Facebook could get a response, and you can also visit Facebook's Help Center or complete a support request form.

Facebook trouble? Whether you have an account-related issue , or you want to report a bug or problem, you have a few ways to contact Facebook support. We'll show you what your contact options are.

Related: What to Do if Your Facebook Account Gets "Hacked"

When you think of contacting a company for help, you likely first think of placing a call to talk to a customer service representative. Unfortunately, reaching Facebook support by phone is nearly impossible and not particularly useful in most cases.

Facebook does have a couple of numbers you can call to try getting in touch with the company. However, both phone numbers only play a pre-recorded message. You can't talk to a real human on either number.

If you want to try your luck calling them regardless, Facebook's support phone numbers are:

• +1 650-543-4800
• +1 650-308-7300

As of August 2023, those numbers are still valid and owned by Facebook. They still, alas, simply direct you to visit meta.com/help , Facebook's online help database. As always, be cautious when calling a support number. If you should call either of these numbers in the future and instead of an automated message, there is a person very interested in getting your Facebook login data, financial data, or other personal information, assume the number is no longer used by Facebook and the person on the other end is running a scam.

Facebook doesn't encourage people to contact it via email. However, in the past, Facebook listed a few email addresses that you could use to contact Facebook directly.

You can still try sending an email to one of these email addresses and possibly get a response. There's no guarantee, though. Your chance of getting a response, however, is much higher than calling the automated phone numbers we mentioned above.

• [email protected] : Use this email to get general support.
• [email protected] : Send your press-related queries to this email.
• [email protected] : Use this email for law enforcement concerns.
• [email protected] : Appeal against your blocked content using this email.
• [email protected] : Report content violating Facebook's guidelines via this email address.
• [email protected] : Use this email to ask Facebook what data it has about you.
• [email protected] : For intellectual property-related queries, use this email.
• [email protected] : Report phishing content via this email address.

We'd encourage you only to use the email addresses for their suggested purposes. It's already difficult enough to get an email response from Facebook, and if everyone spams their inquiries across multiple Facebook inboxes, it just creates more noise on the communication channel for people with legitimate abuse reports, intellectual property queries, or other issues.

These days, one of the ways you can contact a company is by tweeting them on Twitter, and Facebook is no exception.

You can send a tweet to one of Facebook's Twitter handles, and possibly get a response. There's no guarantee your query will be looked at, but it's worth trying if your issue doesn't need to be fixed urgently. Or, conversely, if the issue is very pressing and nobody is responding to you a social media shoutout is a time-honored way to get the attention of a large company that has otherwise been ignoring you.

Some of Facebook's official handles are @Meta , @FacebookApp , and @Messenger .

If you didn't get a response from Facebook's phone number, email, or Twitter account, use the platform's "Help & Support" menu to get help on many matters. This menu lets you access the site's Help Center, view responses to your reported items , and even allows you to report a bug or send feedback to Facebook.

An easy way to get help from Facebook is to access the platform's "Help & Support" menu. This menu contains the options to help you access Help Center, view responses to your reported items , and report a bug or send feedback to Facebook.

You can access this menu on both your desktop and your phone.

Related: How to Login to Facebook Without a Code Generator

Get Help From Facebook on Windows, Mac, Linux, or Chromebook

To get help on your desktop computer, launch your preferred web browser and open Facebook . There, sign in to your account.

After signing in, from the Facebook site's top-right corner, select your profile icon.

In the menu that opens, click "Help & Support."

The "Help & Support" menu offers multiple options to get help from Facebook. These options are:

• Help Center : This takes you to Facebook's Help Center website that contains loads of resourceful guides and explainers. You'll find answers to nearly all your queries on this site.
• Support Inbox : You'll find responses for your reported items in this section. You'll also see important messages about your account here.
• Report a Problem : To report a broken feature or give feedback on something, use this option.

When you've chosen an option, Facebook will open a dedicated page allowing you to submit your request. And that's all.

Related: How to Report a Whole Facebook Group

Get Facebook's Help on an iPhone, iPad, or Android Phone

To access the platform's help options on your phone, launch the Facebook app on your iPhone, iPad, or Android device.

If you're on Android, then in the app's top-right corner, tap the hamburger menu (three horizontal lines). If you're on an iPhone or iPad, then in your screen's bottom-right corner, tap the "Menu" option.

On the "Menu" page that opens, scroll down to the bottom. Then, tap "Help & Support."

In the expanded "Help & Support" menu, select one of the following options:

• Help Center : Tap this option to access Facebook's Help Center where you'll find a guide on nearly any Facebook topic. You'll also get answers to many of your account-related problems in this Help Center.
• Support Inbox : Use this option to see the responses you've received for your reported content. Important messages regarding your account are also found here.
• Report a Problem : To send Facebook a bug report or feedback, select this option.

After tapping an option, follow the on-screen instructions to proceed further.

One more way you can contact Facebook directly is through forms. Facebook makes several forms available that you can use to submit requests or report problems with your account or someone else's. Here are some of the forms that you can use on the site:

• Photo Removal Request : To remove your own, your child, or another adult's photo from the platform, use this form.
• Account Was Disabled : If your account is disabled, use this form to request Facebook to review the account.
• Change Name : Use this form to change your first, middle, and last name in your account.
• Confirm Identity : You can confirm your identity on Facebook by submitting a valid ID card using this form.
• Medically Incapacitated or Deceased Person : To make changes to an account whose account holder can't do it because of medical reasons, use this form.
• Report Violation : To report trademark or copyright violations, utilize this form.
• Email Already in Use : If someone's using your email address in a Facebook account, report it with this form.
• Report Underage Child : If a child below the age of 13 is using Facebook, use this form to report that child's profile to Facebook.
• Child Data Request : Get the data Facebook has on your child with this form.
• Report a Page Unavailable Error : If you encounter a "Page Unavailable" error on Facebook, use this form to let Facebook know about it.

After accessing a form, fill the form and submit it. Facebook will review your request and take appropriate action or get back to you asking for more details.

We understand the pain of not being able to get an important query answered. That's why here at How-To Geek, we've written several guides on how you can use various Facebook features, how to troubleshoot your account problems, and more.

You can check out our Facebook archive to access all the articles we've published about this platform. In our archive, you'll find out how to reset your Facebook password , change your Facebook username , delete your Facebook account , and lots more. And while you're at it, you can take a peek at our broader social media coverage to stay on top of not just Facebook news and issues but other platforms like Instagram, TikTok, WhatsApp, and more.

Related: How to Contact Instagram For Account Help

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How to Contact Facebook

Need to resolve a problem? One of these methods should get you results

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In This Article

Jump to a Section

• Use Facebook Help Center
• Contact FB Help Community
• Report a Problem to FB
• Contact FB With Messenger

Facebook has become an integral part of our digital lives, and it can be frustrating when features don't work or you have a problem or concern. While the company doesn't have a handy toll-free number to call for immediate assistance, you can still get answers and report issues.

Use the Facebook Help Center

The Facebook Help Center is a searchable collection of articles designed to answer any conceivable question a Facebook user may have, from password resets to controlling your newsfeed . Here's how to access the Help Center from Facebook on the desktop or Facebook's mobile app:

Access the Help Center Using Facebook on the Desktop

If you're using Facebook on your computer in a web browser, here's how to get to the Help Center:

Navigate to Facebook.com and access your home page or profile page. Select Account (upside-down triangle) from the top-right.

Select Help & Support .

Select Help Center .

At the Facebook Help Center, browse through categorized articles or search by keyword to try to find an answer to your issue.

Access the Help Center Using the Facebook App

The Facebook app for iOS or Android also offers ways to access the Help Center.

Open the Facebook app and tap Menu (three lines) from the bottom right. (For Android users, Menu is on the top right.)

Scroll down and tap Help Center .

Browse through frequently asked questions and categorized articles, or search by keyword to try to find an answer to your issue.

Contact the Facebook Help Community

If you're experiencing a glitch, missing a feature, or want some human input on your question, the Facebook Help Community is a great place to find answers.

Access the Help Community Using Facebook on the Desktop

Here's how to get to the Facebook Help Community using Facebook on a desktop.

Select Help Community .

Browse questions by Most Recent , Top Questions , or Unanswered , or select Ask a Question to submit your own query.

To ask a question, enter a topic, subtopic (optional), type your question, and then select Next .

The Help Center will first display conversations and threads that may answer your question. If you don't see what you're looking for, select My Question Is New .

Add more details about your question, attach an image if you like, accept the Help Community terms and conditions, and then select Post . You'll be able to monitor answers and interact with the Help community.

Access the Help Community Using the Facebook App

Here's how to get to the Facebook Help Community using Facebook's mobile app for iOS and Android.

Tap Help Community .

Browse questions and answers or tap Ask a Question .

Type your questions, choose a subject, and select Post .

Report a Problem to Facebook

If you're trying to report some kind of issue to Facebook, such as problems with payment, a feature not working, bullying, or inappropriate posts , the Report a Problem interface is an easy and effective way to let Facebook know about it.

Report a Problem Through Facebook on the Desktop

Let Facebook know about an issue when you're using Facebook via a web browser.

Select Report a Problem .

Select Something Went Wrong to report your issue.

Alternatively, select Help Us Improve the New Facebook if you want to give some input.

Choose an area, add details and a screenshot, and select Submit .

To follow up on your query, access your Support Inbox by going to Account > Help & Support > Support Inbox . Here you'll get updates about any issues you've submitted.

Report a Problem Through the Facebook Mobile App

If you encounter a problem while using the Facebook mobile app, you don't have to go anywhere special to report the issue.

Shake your phone, and then a problem-reporting box will pop up. Tap Report a Problem , type what went wrong, add a screenshot, and then tap Send .

If you prefer not to use Shake to Report, go to Help & Support > Report a Problem > Continue to Report .

Contact Facebook With Messenger

Some Facebook departments or areas can be reached via Messenger, where you can start a chat with an automated customer service attendant that will try to direct you to the right answer.

From your Facebook home page or profile page, tap Messenger from the top right.

In the Search Messenger box, type Facebook to see what departments come up.

Browse through the available options, keeping in mind that the blue checkmark is a sign of legitimacy. Choose a department you want to contact to bring up a chat box, and select Get Started to start a chat.

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Top 8 Ways to Contact Facebook for Help or Support

Believe it or not, there is help

Are you trying to contact Facebook for help or support? Don’t worry, you’re not alone. With over 2 billion users worldwide, chances are there are countless other people with the same issue as yours and sometimes it can be tricky to know exactly how to get in touch with the Facebook Support Team.

The platform has an extensive Help Center page filled with articles that address the most common problems such as recovering your hacked Facebook account . Although helpful, it’s very frustrating and difficult to navigate the Help Center. And sometimes it doesn’t even have the answer to your particular problem.

That said, here are the best ways you can get help and support from Facebook, through Help Center, email, chat, or phone. Also, make sure to check our articles on other common issues like being unable to leave comments on Facebook posts or failing to send your Facebook messages .

What Is Facebook Support?

Facebook Support is a system put in place by the platform, to help you manage your Facebook account, be it personal or business. It’s filled with useful information and assistance with things such as security, privacy, groups, business pages, marketplace, and more.

But Facebook Support also offers services such as account monitoring, where all the activity on your page gets logged so you can review it at any time. It also offers the assistance of experts, and help if you run into a problem. Helping customers makes a great part of Facebook Support. Continue reading to learn about all the ways you can contact Facebook for help.

1. Facebook Help Center

Facebook Help Center isn’t exactly a way to contact Facebook, but it is a place where you can find answers to most of the questions and problems you might encounter. Accessing it is easy:

• Log into your Facebook account.
• Click your profile image in the upper right corner of the page.
• Select Help & Support from a drop-down menu.

• The next menu will offer you three options. Select Help Center .

• You’ll be redirected to Facebook’s Help Center page where you can search for the answer to the issue you are experiencing.

• Navigating the Help Center can be difficult as there are thousands of helpful articles in there. This is really the best place to search for the fix to your problem. You can use the search bar on the top of the Help Center’s page and type in what you need help with.

• Or you can browse through the popular topics and see if you can find the solution there.

If you look at the sidebar of the Help Center page, you’ll see Facebook grouped articles into four sections: Using Facebook; Managing Your Account; Privacy, Safety, and Security; and finally Policies and Reporting. You can click on any of these and manually search for helpful articles in the right category.

2. Report a Problem

If you go back to the Help & Support menu, you’ll see Support Inbox and Report a Problem options too. If you don’t find the answer on Facebook’s Help Center page, you can try reporting the problem.

But first, let’s clarify what the Support Inbox is. This is a place where you can find updates from Facebook on profiles and posts that you previously reported.

The Report a Problem option will offer you a couple of forms to fill out and submit as feedback to Facebook. You should use Report a Problem if you encounter any broken features of Facebook or some technical glitches.

These forms give you the option to attach screenshots or screen recordings to prove the glitch or an error you are experiencing.

Unfortunately, you must be logged in to use Report a Problem . That means if you lose access to your account, this option won’t be available to you.

3. Business Support via Chat or Email

If you run a business Facebook profile or a page that uses the Facebook Checkout services, you’ll have the option to contact Facebook through chat or email.

• Open your Commerce Manager .
• Go to the Education tab.
• Select Contact Support . Follow the instructions and you should get a response from Facebook via email or chat.

With a business account, you’ll have the option to send a message to Meta for Business. Just go to their main page and click the send message button at the top of the page.

4. Meta Business Help Center

If you encounter problems with Ads, head to the Meta Business Help Center . Here you’ll find all the information about advertising on Facebook. If you need help, go to the Get Support button in the top right corner of the page.

If you don’t find an answer there, don’t worry. At the bottom of the page, you’ll find the Contact advertising support button. Click on it and get help directly from Facebook staff.

Fill in the form carefully. You’ll also have the option to explain the issue, as well as upload screenshots or other files that can help your case. Once you are done, hit the Start Chat button at the lower right corner and wait to be contacted by Facebook staff. It should take only a few minutes.

5. Get Help for Your Advertising Strategy

Finally, if you need help with your advertising strategy, go here to fill out the form, and soon you’ll be hearing from one of Facebook’s marketing experts.

6. Use Direct Email Addresses

Facebook doesn’t have a main email address for Facebook Support. That inbox would be pure chaos. Instead, Facebook offers different addresses for specific problems and you can feel free to write them an email. Here’s a complete list:

• [email protected] – recovering disabled or hacked accounts, resetting passwords, and getting access to locked pages.
• [email protected] – get help for your suspended account or appeal blocked or removed content.
• [email protected] – contact Facebook regarding any financial concerns related to your account.
• [email protected] – report anything that doesn’t meet the Facebook Community Standards.
• [email protected] or [email protected] – contact Facebook Law Enforcement Support Team.
• [email protected] – resolve issues concerning your data.
• [email protected] – contact Facebook regarding their press or PR services and activities.
• [email protected] – resolve issues about advertising on Facebook.
• [email protected] – contact Facebook regarding matters of intellectual property.
• [email protected] – report messages and posts that may be phishing for information.

6. Use Facebook’s Phone Number

Facebook doesn’t have a customer support phone line, and reaching out to a real human is very hard. Meta has a registered phone number that includes Facebook, Instagram, and Oculus. You can call 650-543-4800, but all you’ll hear is a recorded message that Facebook has no phone support.

However, if you need help with your business or advertising, or you are a developer or law enforcement officer, the phone menu for support will be available to you. You’ll get a separate phone menu for marketing, press, and employment verification for Facebook’s employees.

7. Use Facebook Official Pages and Direct Contact Forms

You might think there is nothing as direct as an email, but getting a response to an email can take quite some time. Instead, opt for using direct contact forms to reach out to Facebook. You’ll get an answer much faster. The contact forms are linked directly to Facebook’s official support pages, and the process is already automated.

Here is a list of the official pages where you can fill out the direct contact forms to contact Facebook for help:

• Accessing your disabled personal account .
• Accessing your disabled advertising account .
• If you have an issue accessing your Facebook Page .
• Contact payment support .
• If you noticed lost content after reactivation of your account.
• Report a user deceased or medically incapacitated .
• Request information from a deceased user’s account .
• Give Facebook feedback about their features .
• Report an underaged person using Facebook.
• Report a sex offender on Facebook.
• Report a privacy violation .
• Report copyright infringement .
• Report trademark infringement .
• Report a bug (for developers).
• Report a Page Unavailable error .
• Report an unavailable group or event.
• Report your videos disappearing .

8. Offline Facebook Support

If you fail to resolve your issues with Facebook through online means, you can always try writing them an old-school letter to the following address:

Facebook Headquarters 1 Hacker Way Menlo Park, CA 94025 The United States of America

There’s no guarantee you’ll receive an answer, but it might be worth a try.

Summing it all up, Facebook has many avenues you can use to get help and support. The choices may seem overwhelming, but if you take some time to understand the various options and the advantages of each one, you’ll be able to get the kind of help you need quickly and easily.

While none of these are foolproof ways to get a hold of Facebook’s customer support team, they should provide you with some much-needed guidance on how to contact them for any issues that arise.

Nicolae is a Jack of all trades technology writer with a focus on hardware, programming languages, and AI image-processing software. Over the last five years, he has ghostwritten numerous tech how-to guides and books on a variety of topics ranging from Linux to C# programming and game development. Nicolae loves everything that has to do with technology and his goal is to share his knowledge and experience with others. Read Nicolae's Full Bio

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How to Contact Facebook: Easy Ways to Get Account Help

Last Updated: February 21, 2024 Fact Checked

• Contact Forms

Reporting a Hacked Account

• Phone Support

Business and Partner Support

• Using Twitter or Social Media
• Sending a Letter
• Contacting Employees

This article was co-authored by wikiHow staff writer, Nicole Levine, MFA . Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. There are 8 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 6,695,903 times. Learn more...

Getting the help you need from a big company like Facebook can be a challenge. To save you time and frustration, we've gathered a current list of every possible way you can call, email, or chat with someone at Facebook or Meta! Read on to learn how to contact Facebook, whether you're a personal user, business account holder, advertiser, creator, or member of the press.

How to Contact Facebook Support

• The best way to contact Facebook is to use one of their direct contact forms in the Facebook Help Center.
• You can't send an email to Facebook for issues with your personal account, but paying advertisers can email [email protected].
• If your account was hacked or you're worried about your account security, contact Facebook at https://www.facebook.com/hacked .

Facebook Direct Contact Forms

• If your personal account was disabled: https://www.facebook.com/help/contact/logout?id=260749603972907
• If your advertising account was disabled: https://www.facebook.com/help/contact/391647094929792
• If you lost access to your Facebook Page: https://www.facebook.com/help/contact/1280439701975125
• Trouble with payments, including donations and game purchases: https://www.facebook.com/help/contact/1937556639801443
• If your email address is already taken when you try to sign up: https://www.facebook.com/help/contact/logout?id=537325953055459
• If you're missing content after reactivating your account: https://www.facebook.com/help/contact/270321339699849
• Report a user as deceased or medically incapacitated: https://www.facebook.com/help/contact/228813257197480
• Request information from a deceased person's account: https://www.facebook.com/help/contact/398036060275245
• Give feedback about a Facebook product or feature: https://www.facebook.com/help/contact/268228883256323
• Report an underage child on Facebook: https://www.facebook.com/help/contact/209046679279097
• Report a convicted sex offender on Facebook: https://www.facebook.com/help/contact/207005222725325
• Report a violation of your or your child's privacy: https://www.facebook.com/help/contact/144059062408922
• Report an infringement of your copyright: https://www.facebook.com/help/contact/1758255661104383
• Report an infringement of your trademark: https://www.facebook.com/help/contact/1057530390957243
• Get support for fundraisers or donations: https://www.facebook.com/help/contact/162031714239823
• If you're a developer who needs to report a bug: https://developers.facebook.com/support/bugs
• Report a "Page Unavailable" error: https://www.facebook.com/help/contact/357161520978587
• If your group or event is unavailable: https://www.facebook.com/help/contact/157461604368161
• If your videos are disappearing: https://www.facebook.com/help/contact/333113853388695
• To report a profile, click or tap the three dots and select Find support or report .
• To report a post, click or tap the three dots and select Report post .
• To report a message, click or tap the down-arrow or "I" in a circle, then select Report . [1] X Research source

How to Get Support by Email

• If your account was disabled and you've already tried to recover it, try writing to [email protected] .
• If you've appealed Facebook's decision to disable your account and need to send Facebook more information (such as an ID or other document), send it to [email protected] .
• If you need help with financial issues relating to Facebook Ads and promotions, write to [email protected] .
• For press and media inquiries, write [email protected] . [2] X Research source
• While contacting Mark Zuckerberg by email is likely not going to get you a response, his known email addresses are [email protected] or [email protected] . [3] X Research source
• To report a scam or phishing attempt that mentions or implicates Facebook, forward the message to [email protected] . [4] X Research source
• If you are with law enforcement, write to [email protected] .

• If the hacker removed your email address from your account and replaced it with another, you can remove it. Facebook will be able to send a recovery link to the previous email address associated with your account. [5] X Research source
• You'll also be able to remove any information the hacker added to your account and posts they created while signed in as you.

How to Contact Facebook by Phone

• If you're with law enforcement or need help with your business, developer, or advertising account, there are options in the phone menu for support.
• There are also options in the phone menu for marketing, press inquiries, and employment verification for current Facebook employees.

How to Contact Facebook by Live Chat

• If you're a Facebook creator in the US, go to https://www.facebook.com/help/media . If chat support is available, you can chat with a representative on this page.
• If you try to sign into your locked Facebook account and chat support is available in your area, you'll be prompted to chat with a live support representative.

• Open your Commerce Manager and select your account.
• Click the Education tab and select Contact Support .
• Select the issue you need help with and type your message.
• Choose either Chat or Email and choose Send .
• If you chose email, you'll get an email response. If you chose Chat, a Facebook Messenger window will open, and a support representative will join the conversation. [7] X Research source

Tweet at Facebook

• Meta: https://twitter.com/Meta
• Facebook App: https://twitter.com/facebookapp
• Facebook Gaming: https://twitter.com/FacebookGaming
• Facebook Messenger: https://twitter.com/messenger
• Facebook Messenger for Kids: https://twitter.com/MessengerKids
• Facebook Security: https://twitter.com/fbsecurity
• Meta for Business: https://twitter.com/MetaforBusiness
• Meta for Creators: https://twitter.com/MetaforCreators
• Meta Engineering: https://twitter.com/fb_engineering
• Meta Newsroom: https://twitter.com/MetaNewsroom
• Meta Portal: https://twitter.com/metaportal
• Meta Tech: https://twitter.com/techatfacebook

Send a Letter to Facebook

Find Facebook Employees on LinkedIn

Community Q&A

• If you need help using the features of Facebook, are experiencing errors, or want to report a problem, the best way to find information is to visit the Facebook Help Center at https://www.facebook.com/help . Thanks Helpful 0 Not Helpful 2
• If you can't find the issue about which you wish to contact Facebook in the Help Center, try looking in the Community section--the posts there are usually better suited to outlying cases. Thanks Helpful 0 Not Helpful 0

You Might Also Like

• ↑ https://www.facebook.com/help/1380418588640631
• ↑ https://about.meta.com/News
• ↑ https://www.elliott.org/company-contacts/facebook/
• ↑ https://www.facebook.com/help/225602007465207
• ↑ https://www.facebook.com/help/1216349518398524
• ↑ https://www.facebook.com/creators/comment-moderation-and-support?_rdc=1&_rdr
• ↑ https://www.facebook.com/business/help/2476867112525530?id=353836851981351
• ↑ https://www.theverge.com/2021/10/28/22751143/facebook-thumbs-up-like-meta-sign-global-headquarters-replaced

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wikiHow Tech Help Pro:

Level up your tech skills and stay ahead of the curve

If your iPhone or iPad is lost or stolen

If you lost your iPhone or think it might be stolen, Find My can help protect your device, accounts, and personal information.

Mark as Lost on iCloud.com/find to lock your device

To sign in to iCloud.com/find , you don't need to enter a verification code — so you can use Find Devices, even if your trusted device is lost or stolen.

If you're asked to enter a verification code after signing in with your Apple ID and password, instead select the Find Devices button.

When you mark your iPhone or iPad as lost, your device is put in Lost Mode — it's locked with a passcode, payment cards and passes that you use with Apple Pay are suspended, and you can display a phone number and message for someone who finds your device.

Sign in to iCloud.com/find .

Select your iPhone or iPad. If available, the map zooms in on your device's location.

Select Mark As Lost, then follow the onscreen instructions to leave a phone number and message.

Select Activate to lock your iPhone or iPad with its existing passcode. If you don't have a passcode set, you're asked to create one.

Learn more about using Lost Mode on iCloud.com

If Find My wasn't turned on for your device before it was lost or stolen, it won't appear at iCloud.com/find or in the Find My app and you can't mark it as lost or remotely erase it. To protect your personal information, you should sign in to appleid.apple.com and change your Apple ID password right away.

Find your iPhone or iPad

When you select your iPhone or iPad, the map zooms in on its location.

If your iPhone or iPad was stolen or it appears on the map at a location that you don't recognize (such as an unfamiliar address), don't try to recover the device yourself. Instead, contact local law enforcement.

If you have Stolen Device Protection turned on for your iPhone

If your iPhone isn't in a familiar location, you need to authenticate with Face ID or Touch ID to turn off Lost Mode.

If you or someone else tried to change your Apple ID password on your iPhone at an unfamiliar location, your iPhone might not appear on the map at iCloud.com/find . You're still able to Mark as Lost to lock your device.

Learn more about Stolen Device Protection for iPhone

Other ways to find your iPhone or iPad

If you have another Apple device — one that’s signed in with your Apple ID or one that belongs to a member of your Family Sharing group — you can use the Find My app to lock your iPhone or iPad and help you find it.

Use your Apple Watch

Think your iPhone is nearby? If you have an Apple Watch, open Control Center and tap the Ping your iPhone button. You can tap to play a sound on your iPhone or hold the button down to flash the iPhone flashlight, and you can even get directions to your phone's location right on your watch.*

Use the Find My app on another device

If you have another Apple device that's signed in with your Apple ID, use Find My on that device to lock and find your iPhone or iPad.

Use Find My on another Apple device

Use a family member's device

If you're part of a Family Sharing group, your devices can appear in Find My on your family members' devices.

Use a family member's iPhone

*To use Precision Finding to get directions to your iPhone with the Ping your iPhone button, you need Apple Watch Series 9 or Apple Watch Ultra 2 and iPhone 15 or later. If your Apple Watch is in Low Power Mode , you can't get directions to your iPhone with the Ping your iPhone button.

If your iPhone or iPad is lost permanently or was stolen

If your iPhone or iPad is lost and you're unable to find it, or if your device was stolen, follow these additional steps to protect your accounts and personal information, and replace your device (if applicable).

Report your missing iPhone or iPad

Report it to local law enforcement. They might request the serial number of your iPhone or iPad, which you can find even if you don't have the device.

Contact your wireless carrier to report your missing iPhone, ask them to disable your account, and file a claim if your iPhone is covered under your wireless carrier plan.

Learn how to find the serial number of your device

Update your account information

Change your Apple ID password: Sign in to appleid.apple.com , then choose Sign-in and Security. Select Password and follow the onscreen instructions.

Remove your iPhone or iPad from your Apple ID trusted devices: Sign in to appleid.apple.com , then choose Devices from the sidebar. Select your device, scroll down, and select Remove from account.

If you filed a claim with AppleCare+ with iPhone Theft and Loss, don't remove the iPhone from your Apple ID (or from Find My) until your claim has been fully approved.

If you have Stolen Device Protection turned on for your missing iPhone, you might not be able to update some account information on the web (such as changing your Apple ID password or removing your device from your Apple ID). To make these account changes, you can use another trusted iPhone, iPad, or Mac.

Remotely erase your iPhone or iPad

Before you erase your device, make sure that you've tried everything else to find it. Erasing your device can't be undone.

You can remotely erase your device using the Find My app or at iCloud.com/find .

If your device has iOS 15 or later, or iPadOS 15 or later, you can still use Find My or iCloud.com/find to locate it after you erase it.

If you have AppleCare+ with Theft and Loss, don't remove the device from Find My or your Apple ID, even if you remotely erase it.

File a claim with AppleCare+ Theft and Loss

If your iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement .

Don't remove your iPhone from Find My or your Apple ID until your claim has been fully approved.

AppleCare+ with Theft and Loss is not available in all countries and regions.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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What we know about the container ship that crashed into the Baltimore bridge

• The ship that crashed into the Francis Scott Key Bridge on Tuesday was the Singapore-flagged Dali.
• The container ship had been chartered by Maersk, the Danish shipping company. 
• Two people were recovered from the water but six remain missing, authorities said.

A container ship crashed into a major bridge in Baltimore early Tuesday, causing its collapse into the Patapsco River.

A livestream showed vehicles traveling on the Francis Scott Key Bridge just moments before the impact at 1:28 a.m. ET.

Baltimore first responders called the situation a "developing mass casualty event" and a "dire emergency," per The Associated Press.

James Wallace, chief of the Baltimore Fire Department, said in a press conference that two people had been recovered from the water.

One was uninjured, but the other was transported to a local trauma center in a "very serious condition."

Wallace said up to 20 people were thought to have fallen into the river and some six people were still missing.

Richard Worley, Baltimore's police chief, said there was "no indication" the collision was purposeful or an act of terrorism.

Wes Moore, the governor of Maryland, declared a state of emergency around 6 a.m. ET. He said his office was in close communication with Pete Buttigieg, the transportation secretary.

"We are working with an interagency team to quickly deploy federal resources from the Biden Administration," Moore added.

Understanding why the bridge collapsed could have implications for safety, in both the shipping and civil engineering sectors.

The container ship is the Singapore-flagged Dali, which is about 984 feet long, and 157 feet wide, per a listing on VesselFinder.

An unclassified Cybersecurity and Infrastructure Security Agency report said that the ship "lost propulsion" as it was leaving port, ABC News reported.

The crew notified officials that they had lost control and warned of a possible collision, the report said, per the outlet.

The Dali's owner is listed as Grace Ocean, a Singapore-based firm, and its manager is listed as Synergy Marine, which is also headquartered in Singapore.

Shipping news outlet TradeWinds reported that Grace Ocean confirmed the Dali was involved in the collapse, but is still determining what caused the crash.

Related stories

Staff for Grace Ocean declined to comment on the collision when contacted by Business Insider.

"All crew members, including the two pilots have been accounted for and there are no reports of any injuries. There has also been no pollution," Synergy Marine said in a statement.

The company did not respond to a request for further comment from BI.

'Horrified'

Maersk chartered the Dali, with a schedule for the ship on its website.

"We are horrified by what has happened in Baltimore, and our thoughts are with all of those affected," the Danish shipping company said in a statement.

Maersk added: "We are closely following the investigations conducted by authorities and Synergy, and we will do our utmost to keep our customers informed."

Per ship tracking data, the Dali left Baltimore on its way to Colombo, the capital of Sri Lanka, at around 1 a.m., about half an hour before the crash.

The Port of Baltimore is thought to be the largest in the US for roll-on/roll-off ships carrying trucks and trailers.

Barbara Rossi, associate professor of engineering science at the University of Oxford, told BI the force of the impact on one of the bridge's supporting structures "must have been immense" to lead to the collapse.

Dr Salvatore Mercogliano, a shipping analyst and maritime historian at Campbell University, told BI: "It appears Dali left the channel while outbound. She would have been under the control of the ship's master with a Chesapeake Bay pilot onboard to advise the master.

"The deviation out of the channel is probably due to a mechanical issue as the ship had just departed the port, but you cannot rule out human error as that was the cause of the Ever Forward in 2022 just outside of Baltimore."

He was referring to the incident two years ago when the container ship became grounded for a month in Chesapeake Bay after loading up cargo at the Port of Baltimore.

The US Coast Guard found the incident was caused by pilot error, cellphone use, and "inadequate bridge resource management."

Claudia Norrgren, from the maritime research firm Veson Nautical, told BI: "The industry bodies who are here to protect against incidents like this, such as the vessel's flag state, classification society, and regulatory bodies, will step in and conduct a formal investigation into the incident. Until then, it'll be very hard for anyone to truly know what happened on board."

This may not have been the first time the Dali hit a structure.

In 2016, maritime blogs such as Shipwreck Log and ship-tracking site VesselFinder posted videos of what appears to be the stern of the same, blue-hulled container vessel scraping against a quay in Antwerp.

A representative for the Port of Antwerp told BI the Dali did collide with a quay there eight years ago but couldn't "give any information about the cause of the accident."

The Dali is listed as being built in 2015 by Hyundai Heavy Industries in South Korea.

Watch: The shipwreck at the center of a battle between China and the Philippines

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