what is speech delivery definition

Module 6: Organizing and Outlining Your Speech

Methods of speech delivery, learning objectives.

Identify the four types of speech delivery methods and when to use them.

There are four basic methods of speech delivery: manuscript, memorized, impromptu, and extemporaneous. We’ll look at each method and discuss the advantages and disadvantages of each.

A manuscript page from President George W. Bush’s address to the nation on the day of the 9/11 attacks in 2001.

A manuscript speech is when the speaker writes down every word they will speak during the speech. When they deliver the speech, they have each word planned and in front of them on the page, much like a newscaster who reads from a teleprompter.

The advantage of using a manuscript is that the speaker has access to every word they’ve prepared in advance. There is no guesswork or memorization needed. This method comforts some speakers’ nerves as they don’t have to worry about that moment where they might freeze and forget what they’ve planned to say. They also are able to make exact quotes from their source material.

When the exact wording of an idea is crucial, speakers often read from a manuscript, for instance in communicating public statements from a company.

However, the disadvantage with a manuscript is that the speakers have MANY words in front of them on the page. This prohibits one of the most important aspects of delivery, eye contact. When many words are on the page, the speakers will find themselves looking down at those words more frequently because they will need the help. If they do look up at the audience, they often cannot find their place when the eye returns to the page. Also, when nerves come into play, speakers with manuscripts often default to reading from the page and forget that they are not making eye contact or engaging their audience. Therefore, manuscript is a very difficult delivery method and not ideal.  Above all, the speakers should remember to rehearse with the script so that they practice looking up often.

Public Speaking in History

The fall of the Berlin Wall on November 9, 1989, owed in large part to a momentary error made by an East German government spokesperson. At a live press conference, Günter Schabowski tried to explain new rules relaxing East Germany’s severe travel restrictions. A reporter asked, “when do these new rules go into effect?” Visibly flustered, Schabowski said, “As far as I know, it takes effect immediately, without delay.” In fact, the new visa application procedure was supposed to begin the following day, and with a lot of bureaucracy and red tape. Instead, thousands of East Berliners arrived within minutes at the border crossings, demanding to pass through immediately. The rest is history.

The outcome of this particular public-relations blunder was welcomed by the vast majority of East and West German citizens, and hastened the collapse of communism in Eastern and Central Europe. It’s probably good, then, that Schabowski ran this particular press conference extemporaneously, rather than reading from a manuscript.

You can view the transcript for “The mistake that toppled the Berlin Wall” here (opens in new window) .

A memorized speech is also fully prepared in advance and one in which the speaker does not use any notes. In the case of an occasion speech like a quick toast, a brief dedication, or a short eulogy, word-for-word memorization might make sense. Usually, though, it doesn’t involve committing each and every word to memory, Memorizing a speech isn’t like memorizing a poem where you need to remember every word exactly as written. Don’t memorize a manuscript! Work with your outline instead. Practice with the outline until you can recall the content and order of your main points without effort. Then it’s just a matter of practicing until you’re able to elaborate on your key points in a natural and seamless manner. Ideally, a memorized speech will sound like an off-the-cuff statement by someone who is a really eloquent speaker and an exceptionally organized thinker!

The advantage of a memorized speech is that the speaker can fully face their audience and make lots of eye contact. The problem with a memorized speech is that speakers may get nervous and forget the parts they’ve memorized. Without any notes to lean on, the speaker may hesitate and leave lots of dead air in the room while trying to recall what was planned. Sometimes, the speaker can’t remember or find his or her place in the speech and are forced to go get the notes or go back to the PowerPoint in some capacity to try to trigger his or her memory. This can be an embarrassing and uncomfortable moment for the speaker and the audience, and is a moment which could be easily avoided by using a different speaking method.

How to: memorize a speech

There are lots of tips out there about how to memorize speeches. Here’s one that loosely follows an ancient memorization strategy called the method of loci or “memory palace,” which uses visualizations of familiar spatial environments in order to enhance the recall of information.

You can view the transcript for “How to Memorize a Speech” here (opens in new window) .

An impromptu speech is one for which there is little to no preparation. There is often not a warning even that the person may be asked to speak. For example, your speech teacher may ask you to deliver a speech on your worst pet peeve. You may or may not be given a few minutes to organize your thoughts. What should you do? DO NOT PANIC. Even under pressure, you can create a basic speech that follows the formula of an introduction, body, and conclusion. If you have a few minutes, jot down some notes that fit into each part of the speech. (In fact, the phrase “speaking off the cuff,” which means speaking without preparation, probably refers to the idea that one would jot a few notes on one’s shirt cuff before speaking impromptu.) [1] ) An introduction should include an attention getter, introduction of the topic, speaker credibility, and forecasting of main points. The body should have two or three main points. The conclusion should have a summary, call to action, and final thought. If you can organize your thoughts into those three parts, you will sound like a polished speaker. Even if you only hit two of them, it will still help you to think about the speech in those parts. For example, if a speech is being given on a pet peeve of chewed gum being left under desks in classrooms, it might be organized like this.

• Introduction : Speaker chews gum loudly and then puts it under a desk (attention getter, demonstration). Speaker introduces themselves and the topic and why they’re qualified to speak on it (topic introduction and credibility). “I’m Katie Smith and I’ve been a student at this school for three years and witnessed this gum problem the entire time.”
• Body : Speaker states three main points of why we shouldn’t leave gum on desks: it’s rude, it makes custodians have to work harder, it affects the next student who gets nastiness on their seat (forecast of order). Speaker then discusses those three points
• Conclusion : Speaker summarizes those three points (summary, part 1 of conclusion), calls on the audience to pledge to never do this again (call to action), and gives a quote from Michael Jordan about respecting property (final thought).

While an impromptu speech can be challenging, the advantage is that it can also be thrilling as the speaker thinks off the cuff and says what they’re most passionate about in the moment. A speaker should not be afraid to use notes during an impromptu speech if they were given any time to organize their thoughts.

The disadvantage is that there is no time for preparation, so finding research to support claims such as quotes or facts cannot be included. The lack of preparation makes some speakers more nervous and they may struggle to engage the audience due to their nerves.

Extemporaneous

The last method of delivery we’ll look at is extemporaneous. When speaking extemporaneously, speakers prepare some notes in advance that help trigger their memory of what they planned to say. These notes are often placed on notecards. A 4”x6” notecard or 5”x7” size card works well. This size of notecards can be purchased at any office supply store. Speakers should determine what needs to go on each card by reading through their speech notes and giving themselves phrases to say out loud. These notes are not full sentences, but help the speakers, who turn them into a full sentence when spoken aloud. Note that if a quote is being used, listing that quote verbatim is fine.

The advantage of extemporaneous speaking is that the speakers are able to speak in a more conversational tone by letting the cards guide them, but not dictate every word they say. This method allows for the speakers to make more eye contact with the audience. The shorter note forms also prevent speakers from getting lost in their words. Numbering these cards also helps if one gets out of order. Also, these notes are not ones the teacher sees or collects. While you may be required to turn in your speech outline, your extemporaneous notecards are not seen by anyone but you. Therefore, you can also write yourself notes to speak up, slow down, emphasize a point, go to the next slide, etc.

The disadvantage to extemporaneous is the speakers may forget what else was planned to say or find a card to be out of order. This problem can be avoided through rehearsal and double-checking the note order before speaking.

Many speakers consider the extemporaneous method to be the ideal speaking method because it allows them to be prepared, keeps the audience engaged, and makes the speakers more natural in their delivery. In your public speaking class, most of your speeches will probably be delivered extemporaneously.

• As per the Oxford English Dictionary' s entry for "Off the Cuff." See an extensive discussion at Mark Liberman's Language Log here: https://languagelog.ldc.upenn.edu/nll/?p=4130 ↵
• Method of loci definition. Provided by : Wikipedia. Located at : https://en.wikipedia.org/wiki/Method_of_loci . License : CC BY-SA: Attribution-ShareAlike
• The mistake that toppled the Berlin Wall. Provided by : Vox. Located at : https://youtu.be/Mn4VDwaV-oo . License : Other . License Terms : Standard YouTube License
• How to Memorize a Speech. Authored by : Memorize Academy. Located at : https://youtu.be/rvBw__VNrsc . License : Other . License Terms : Standard YouTube License
• Address to the Nation. Provided by : U.S. National Archives. Located at : https://prologue.blogs.archives.gov/2011/09/06/911-an-address-to-the-nation/ . License : Public Domain: No Known Copyright
• Methods of Speech Delivery. Authored by : Misti Wills with Lumen Learning. License : CC BY: Attribution

Quick links

Controlling speech anxiety, vocal variety, body language, practicing and preparation, general delivery tips.

As we know, words communicate meaning. But the way we say words also communicates meaning . This is why effective speakers devote time to improving their delivery.

So what exactly is delivery? Delivery is the speaker’s physical (vocal and bodily) actions during a speech. The main purpose of delivery is to enhance, not distract from, the message. In order to help you avoid distracting from your message, we’ve created a document about what not to do while delivering a speech.

We consider several aspects of delivery: controlling speech anxiety , vocal variety , body language , and practice .

It’s important to thoughtfully consider both the organization and oral style of the speech before discussing the principles of delivery. It doesn’t matter how great your delivery is if the speech is disorganized and hard to understand.

If you’re confident about organization and oral style , it’s time to work on delivery!

To control your speech anxiety the first step is simple: practice. The better you know your speech, the more comfortable you’ll feel. Comfort generally helps reduce anxiety.

In addition, it would be incredibly helpful to practice in the same room you’ll be giving the speech or to practice in front of other people. Both of these situations will simulate the speaking experience, and make the actual speaking experience feel less foreign, and less anxiety provoking.

You’ll be most anxious in the first minute of the speech. After the first minute (or so) anxiety levels tend to stabilize and decrease. Since the first minute can be the most challenging, it may be wise to memorize your opening.

For additional methods to deal with speech anxiety, this article will prove useful.  If you’re in a rush, here are a few quick tips summarized:

• Visualize your success.
• Find a friendly face.
• Take a few calming breaths.

Even the best orators still get nervous when speaking; it’s normal, so don’t worry about it.

Please contact the Center for Counseling and Wellness if your anxiety is daily and inhibiting.

Vocal variety is essential to a captivating delivery. In oral rhetoric classes, you’ll learn about effective vocal variety. You may have an excellently written speech, but if delivered without vocal variety, it will be boring and dry. However, not every speech assignment at Calvin is for an oral rhetoric class. So what is vocal variety and how does one use it?

Vocal variety includes elements such as pitch, tone, volume, and rate .

How do I speak with vocal variety?

To learn about pitch, tone, volume, and rate variation, watch this video by  Florida International University's Comm Art Studio from 1:10 to 6:09.

Additional tips related to vocal variety:

• Practice in everyday conversation to make vocal changes second nature.
• If you’re using a notecard, use slash marks or asterisks to mark cardinal places to vary pitch or slow down.
• Pause or slow down to emphasize important words or concepts.
• Speed up to solicit excitement or energy.
• Use a lower pitch to create an authoritative tone.

Many extraordinary speakers rely heavily on vocal variation. Listen to Meghan Markle, now the Duchess of Sussex, in her 2015 address to the United Nations. Markle frequently changes pitch and rate--pitch to make the speech interesting and rate to emphasize different points. (At 5:20-6:05 she slows down to emphasize her message; this is an effective rate change.)

Sometimes our voices sound scratchy when we speak. This may be vocal fry.

What is vocal fry and how to avoid it?

Vocal fry is the lowest voice register of the human voice. It sounds muffled and unclear. Speaking professionals recommend you avoid it during public speaking. If you think vocal fry may be a problem for you, watch this short video .

If you need help or someone to listen, come to the Rhetoric Center!

Many speakers use notecards for guidance through speech delivery. Notecards aren’t the same as the outline . Normally, the outline is turned in to the teacher and consists of complete sentences. The notecards would be the reverse: they are guideposts for the speaker, normally written as single words, phrases, or bullet points that are easy to glance read during a speech.

Note cards can also be used for notes about the delivery. Many speakers use slash marks to signal places where a pause would help. If you sound monotone or struggle with vocal variety, note places where vocal variation would be appropriate.

For a deeper look on how to use notecards, check out this resource from Oral Communication Center, Hamilton College.

Some people recommend using only one or two notecards. Typically, we at the Rhetoric Center don’t recommend that it’s better to have more cards to make sure you don’t get lost.

While you’re using notecards, it’s tempting to forget to make eye contact with the audience; remember, eye contact will communicate confidence.

For an example, look at this notecard for a speech about the Orlando shooting.

For further direction, check out Hamilton College or visit the Rhetoric Center.

Body language communicates meaning just like your words and how you say them. Consider what your body language says about you and your message while you’re speaking. For instance, your body language can affect your tone, your audience’s attention, and your audience perception of you. 

Body language and movement affects the tone of your speech or presentation. For instance, how much moving should take place during a eulogy? Probably none. In a eulogy you want to be more composed. However, in a more energetic environment, such as an informative speech, it would be more acceptable to use movement. For example, Michelle Obama,  in her campaign speech for Hillary Clinton , uses energetic body language to excite voters about voting for her preferred candidate.

Body language can either gain or lose the attention of your audience over the course of a speech. If used conservatively and properly, it can make your speech more interesting and engaging. If used excessively and carelessly, it can distract your audience from your message.

Confidence or insecurity

Body language communicates confidence or insecurity. If your back is turned to the audience, you’re pacing back and forth, or your hands are in your pockets, you’ll probably come off as insecure. On the other hand, walking with confidence and using hand gestures meaningfully will communicate confidence.

Now that you’re aware of how body language can affect your speeches, let’s consider how to use our body language while speaking.

What do I move and how?

Need some options for body movement? Watch from (6:52-9:55) for fundamental body movement concepts during a speech. Pay attention, but also put it to practice!

A few suggestions on body movement:

• Face the audience and don’t turn your back to them.
• Be in the center of room and don’t walk to near to the edges.
• Don’t put your hands in your pockets or on your hips; this creates emotional barriers.

Practicing is critical to the performance and success of the speech. When practicing, it’s normal to touch up and fix slight wording issues, but at this point in the writing process the speech should be pretty much finished. If you still have more to write, we recommend the speech writing and organization pages.

How do you practice for a speech?

Keep practicing and don’t always start at the beginning; change where you start practicing.

If you always start with the beginning, then you’ll know the beginning best, and the rest will get progressively harder. You should know every part of the speech equally well if you keep changing your starting location. However, memorizing the first few lines isn’t a bad idea because the first few lines will be the hardest to recite when confronted by speech anxiety.

This resource from University of Hawai'i Maui Community College Speech Department will prove helpful when practicing speeches. Read the “Do’s” and “Don'ts” carefully.

It’s also beneficial to imitate the environment of the speech. This can be done by practicing in front of people and in the real space you’ll be giving the speech in. It’ll be easier to deliver if it’s not your first time seeing the space.

Watch two examples related to preparation:   one bad and one good .

• Avoid filler words. Filler words, such as “umm” and “like,” take away from your credibility as a speaker, affecting how the audience receives your message.
• Maintain eye contact; it demonstrates confidence!
• If you slip up, don’t apologize. Apologizing makes you appear insecure and affects your credibility as a speaker.
• Pauses help. They can make a speech somber and serious. President Obama used pauses for effective emotional measures in his speech following the shooting at Sandy Hook elementary school , particularly in his introduction.
• Slow down; you deliver the speech faster than your practiced it. Even if your practice trials were perfectly timed, it’s common for speakers to speed up the actual delivery.

For additional tips, check out this resource on general guidelines for speech delivery (The Writing Resources Center, Swem Library, College of William & Mary).

If you have any questions or would like a Rhetoric Center consultant to listen to your speech, schedule an appointment.

In this presentation, business tycoon Elon Musk appears extremely nervous and unprepared. This probably results from the fact that   Musk doesn't practice his speeches .  To see how fragmented and clustered the speech is watch the first 1:30. In addition to being fragmented and clustered, Musk uses filler words, such as “um” and “eh,” like air. This makes him appear insecure. Ironically, this is an important speech updating the world on a possible mission to Mars, delivered by an important man who needs no introduction, yet the beginning of the speech sounds amateur because of his lack of preparation. Further practice would’ve made him seem more natural and effective, and therefore would’ve reduced his anxiety.

Practice helps, even for Elon Musk.

On the other hand, practice puts the most nervous speakers at peace during their presentations.

Winston Churchill, on June 18 1940, delivered one of the most enduring speeches in English history: “Their Finest Hour.” This World War II speech was given via broadcast to the British people and just after France had accepted the German armistice.

It was only a month into Churchill’s ministership, and he was terrified of public speaking because of his speech impediment. However, according to Carmine Gallo from Forbes , Churchill’s practice helped him overcome his anxiety. If you listen to 26:55-30:02 of Churchill’s speech, you can clearly identify his rhythm and diction; this would be impossible to achieve without considerable preparation and knowledge of his own speech.

This note card was used for a speech commemorating the victims of the Pulse shooting in Orlando, Florida.

For starters, the notecard is legible and uses slash marks as possible places to pause when reading. These pauses, a form of vocal variety, place emphasis on each name being read, which would trigger an emotional response. However, more information could probably be fit on the bottom of the card. Perhaps something to prompt the next sentence.

It’s important that the notecard doesn’t use full sentences; rather, use trigger words and phrases. Compare the notecard to the outline version of the first sentence: “Today, I wanted to individually remember those lost on June 12, 2016.” The word “individually” is nowhere near as important as “remember.” So “individually” gets put on the card and not “remember.”

Furthermore, things that must be exact need to be written on the cards. This includes dates, names, and quotes. You don’t want to say (or pronounce) any of these incorrectly as it could reduce your credibility.

Michael Bay, the famous film director, didn’t prepare sufficiently for this speech. This embarrassing mess resulted from a miscommunication between Bay and the teleprompt person. However, this could’ve been prevented with preparation. For starters, Bay should have had a backup, hard copy version of the speech. This may not have been ideal, but it would’ve prevented the disaster.

Make sure you have a backup plan .

Bay’s problems didn’t end with his miscommunication; he also didn’t know when to begin the speech. He started before his introducer asked him the first question. If prepared, he would’ve known how to start. In addition, the final question about his movies was a simple throw away by the interviewer in attempt to save Bay. Bay said he couldn’t read the teleprompter, apologized, and left. He didn’t need the teleprompter to answer this question about his movies (that he has spend hundreds or thousands of hours working on). This demonstrates unpreparedness; If he knew the speech, rather than just relying on the teleprompter, he would’ve been able to answer the last question.

On the other hand, careful preparation can make for a great speech. For Monica Lewinsky's Ted Talk on “The Price of Shame” she had no teleprompter, so she used paper notes, which can be seen on the small podium in front of her. Even though she used paper notes, her speech was well practiced. This is evident in her consistent eye-contact, lack of mistakes, and how she carried the room with evidently prepared diction and vocal variety.

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10.3 Vocal Delivery

Learning objectives.

• Identify elements of vocal delivery that make a speech more engaging.
• Identify elements of vocal delivery that make a speech clearer.
• Discuss the relationship between vocal delivery and speaker credibility.

Vocal delivery includes components of speech delivery that relate to your voice. These include rate, volume, pitch, articulation, pronunciation, and fluency. Our voice is important to consider when delivering our speech for two main reasons. First, vocal delivery can help us engage and interest the audience. Second, vocal delivery helps ensure that our ideas are communicated clearly.

Speaking for Engagement

We have all had the displeasure of listening to an unengaging speaker. Even though the person may care about his or her topic, an unengaging delivery that doesn’t communicate enthusiasm will translate into a lack of interest for most audience members. Although a speaker can be visually engaging by incorporating movement and gestures, which we will discuss more later, a flat or monotone vocal delivery can be sedating or even annoying. Incorporating vocal variety in terms of rate, volume, and pitch is key to being a successful speaker.

Rate of speaking refers to how fast or slow you speak. If you speak too fast, your audience will not be able to absorb the information you present. If you speak too slowly, the audience may lose interest. The key is to vary your rate of speaking in a middle range, staying away from either extreme, in order to keep your audience engaged. In general, a higher rate of speaking signals that a speaker is enthusiastic about his or her topic. Speaking slowly may lead the audience to infer that the speaker is uninterested, uninformed, or unprepared to present his or her own topic. These negative assumptions, whether they are true or not, are likely to hurt the credibility of the speaker. Having evaluated thousands of speeches, I can say that, in terms of rate, the issue speakers face is speaking too fast. The goal is to speak at a rate that will interest the audience and will effectively convey your information. Speaking at a slow rate throughout a speech would likely bore an audience, but that is not a common occurrence.

Some people naturally speak faster than others, which is fine, but we can all alter our rate of speaking with practice. If you find that you are a naturally fast speaker, make sure that you do not “speed talk” through your speech when practicing it. Even if you try to hold back when actually delivering your speech, you may fall back into your practice routine and speak too fast. You can also include reminders to “slow down” on your speaking outline.

Volume refers to how loud or soft your voice is. As with speaking rate, you want to avoid the extremes of being too loud or too soft, but still vary your volume within an acceptable middle range. When speaking in a typically sized classroom or office setting that seats about twenty-five people, using a volume a few steps above a typical conversational volume is usually sufficient. When speaking in larger rooms, you will need to project your voice. You may want to look for nonverbal cues from people in the back rows or corners, like leaning forward or straining to hear, to see if you need to adjust your volume more. Obviously, in some settings, a microphone will be necessary to be heard by the entire audience. Like rate, audiences use volume to make a variety of judgments about a speaker. Softer speakers are sometimes judged as meek, which may lead to lowered expectations for the speech or less perceived credibility. Loud speakers may be seen as overbearing or annoying, which can lead audience members to disengage from the speaker and message. Be aware of the volume of your voice and, when in doubt, increase your volume a notch, since beginning speakers are more likely to have an issue of speaking too softly rather than too loudly.

Speak a couple steps above your regular volume for speeches that occur in typically sized classrooms or meeting rooms that seat twenty to forty people. A microphone may be necessary for larger groups or rooms.

Speaker at Podium – CC BY 2.0.

Pitch refers to how high or low a speaker’s voice is. As with other vocal qualities, there are natural variations among people’s vocal pitch. Unlike rate and volume, there are more physiological limitations on the control we have over pitch. For example, males generally have lower pitched voices than females. Despite these limitations, each person still has the capability to intentionally change their pitch across a range large enough to engage an audience. Changing pitch is a good way to communicate enthusiasm and indicate emphasis or closure. In general, our pitch goes up when we are discussing something exciting. Our pitch goes down slightly when we emphasize a serious or important point. Lowering pitch is also an effective way to signal transitions between sections of your speech or the end of your speech, which cues your audience to applaud and avoids an awkward ending.

Of the vocal components of delivery discussed so far, pitch seems to give beginning speakers the most difficulty. There is a stark difference between the way I hear students speak before and after class and the way they speak when they get in front of the class. It’s like giving a speech temporarily numbs their ability to vary their pitch. Record yourself practicing your speech to help determine if the amount of pitch variety and enthusiasm you think you convey while speaking actually comes through. Speakers often assume that their pitch is more varied and their delivery more enthusiastic than the audience actually perceives it to be. Many of my students note this on the self-evaluations they write after viewing their recorded speech.

Vocal Variety

Overall, the lesson to take away from this section on vocal delivery is that variety is key. Vocal variety includes changes in your rate, volume, and pitch that can make you look more prepared, seem more credible, and be able to engage your audience better. Employing vocal variety is not something that takes natural ability or advanced skills training. It is something that beginning speakers can start working on immediately and everyone can accomplish. The key is to become aware of how you use your voice when you speak, and the best way to do this is to record yourself. We all use vocal variety naturally without thinking about it during our regular conversations, and many of us think that this tendency will translate over to our speaking voices. This is definitely not the case for most beginning speakers. Unlike in your regular conversations, it will take some awareness and practice to use vocal variety in speeches. I encourage students to make this a delivery priority early on. Since it’s something anyone can do, improving in this area will add to your speaking confidence, which usually translates into better speeches and better grades further on.

Speaking for Clarity

In order to be an effective speaker, your audience should be able to understand your message and digest the information you present. Audience members will make assumptions about our competence and credibility based on how we speak. As with other aspects of speech delivery, many people are not aware that they have habits of speech that interfere with their message clarity. Since most of our conversations are informal and take place with people we know, many people don’t make a concerted effort to articulate every word clearly and pronounce every word correctly, and most of the people we talk to either don’t notice our errors or don’t correct us if they do notice. Since public speaking is generally more formal than our conversations, we should be more concerned with the clarity of our speech.

Articulation

Articulation refers to the clarity of sounds and words we produce. If someone is articulate, they speak words clearly, and speakers should strive to speak clearly. Poor articulation results when speakers do not speak clearly. For example, a person may say dinnt instead of didn’t , gonna instead of going to , wanna instead of want to , or hunnerd instead of hundred . Unawareness and laziness are two common challenges to articulation. As with other aspects of our voice, many people are unaware that they regularly have errors in articulation. Recording yourself speak and then becoming a higher self-monitor are effective ways to improve your articulation. Laziness, on the other hand, requires a little more motivation to address. Some people just get in the habit of not articulating their words well. I’m sure we all know someone who mumbles when they speak or slurs their words together. From my experience, this is a problem that I’ve noticed more among men than women. Both mumbling and slurring are examples of poor articulation. In more informal settings, this type of speaking may be acceptable, but in formal settings, it will be negatively evaluated, which will hurt a speaker’s credibility. Perhaps the promise of being judged more favorably, which may help a person become more successful, is enough to motivate a mumbler to speak more clearly.

When combined with a low volume, poor articulation becomes an even greater problem. Doing vocal warm-ups like the ones listed in Section 10.1 “Managing Public Speaking Anxiety” or tongue twisters can help prime your mouth, lips, and tongue to articulate words more clearly. When you notice that you have trouble articulating a particular word, you can either choose a different word to include in your speech or you can repeat it a few times in a row in the days leading up to your speech to get used to saying it.

Pronunciation

Unlike articulation, which focuses on the clarity of words, pronunciation refers to speaking words correctly, including the proper sounds of the letters and the proper emphasis. Mispronouncing words can damage a speaker’s credibility, especially when the correct pronunciation of a word is commonly known. I have actually heard someone, presenting on the topic of pronunciation, mispronounce the word pronunciation , saying “pro-NOUN-ciation” instead of “pro-NUN-ciation.” In such a case, it would not be unwarranted for the audience to question the speaker’s expertise on the subject.

We all commonly run into words that we are unfamiliar with and therefore may not know how to pronounce. I offer my students three suggestions when faced with this problem. The first is to look the word up in an online dictionary. Many dictionaries have a speaker icon with their definitions, and when you click on it, you can hear the correct pronunciation of a word. Some words have more than one pronunciation—for example, Caribbean —so choosing either of the accepted pronunciations is fine. Just remember to consistently use that pronunciation to avoid confusing your audience. If a word doesn’t include an audio pronunciation, you can usually find the phonetic spelling of a word, which is the word spelled out the way it sounds. There will occasionally be words that you can’t locate in a dictionary. These are typically proper nouns or foreign words. In this case, I suggest the “phone-a-friend” strategy. Call up the people you know who have large vocabularies or are generally smart when it comes to words, and ask them if they know how to pronounce it. If they do, and you find them credible, you’re probably safe to take their suggestion. The third option is to “fake it ‘til you make it” and should only be used as a last resort. If you can’t find the word in a dictionary and your smart friends don’t know how to pronounce it, it’s likely that your audience will also be unfamiliar with the word. In that case, using your knowledge of how things are typically pronounced, decide on a pronunciation that makes sense and confidently use it during your speech. Most people will not question it. In the event that someone does correct you on your pronunciation, thank him or her for correcting you and adjust your pronunciation.

Fluency refers to the flow of your speaking. To speak with fluency means that your speech flows well and that there are not many interruptions to that flow. There are two main disfluencies, or problems that affect the flow of a speech. Fluency hiccups are unintended pauses in a speech that usually result from forgetting what you were saying, being distracted, or losing your place in your speaking notes. Fluency hiccups are not the same as intended pauses, which are useful for adding emphasis or transitioning between parts of a speech. While speakers should try to minimize fluency hiccups, even experienced speakers need to take an unintended pause sometimes to get their bearings or to recover from an unexpected distraction. Fluency hiccups become a problem when they happen regularly enough to detract from the speaker’s message.

Verbal fillers are words that speakers use to fill in a gap between what they were saying and what they’re saying next. Common verbal fillers include um , uh , ah , er , you know , and like . The best way to minimize verbal fillers is to become a higher self-monitor and realize that you use them. Many students are surprised when they watch the video of their first speech and realize they said “um” thirty times in three minutes. Gaining that awareness is the first step in eliminating verbal fillers, and students make noticeable progress with this between their first and second speeches. If you do lose your train of thought, having a brief fluency hiccup is better than injecting a verbal filler, because the audience may not even notice the pause or may think it was intentional.

Common Causes of Fluency Hiccups

• Lack of preparation. Effective practice sessions are the best way to prevent fluency hiccups.
• Not writing for speaking. If you write your speech the way you’ve been taught to write papers, you will have fluency hiccups. You must translate the written words into something easier for you to present orally. To do this, read your speech aloud and edit as you write to make sure your speech is easy for you to speak.
• A poorly prepared speaking outline. Whether it is on paper or note cards, sloppy writing, unorganized bullet points, or incomplete/insufficient information on a speaking outline leads to fluency hiccups.
• Distractions. Audience members and the external environment are unpredictable. Hopefully audience members will be polite and will silence their phones, avoid talking while the speaker is presenting, and avoid moving excessively. There could also be external noise that comes through a door or window. A speaker can also be distracted by internal noise such as thinking about other things.

“Getting Plugged In”

Delivering Presentations Online

As many people and organizations are trying to do more with smaller budgets, and new software becomes available, online presentations are becoming more common. Whether using a Webinar format, a WebEx, Skype, FaceTime, Elluminate Live, or some other program, the live, face-to-face audience is now mediated through a computer screen. Despite this change in format, many of the same basic principles of public speaking apply when speaking to people virtually. Yet many business professionals seem to forget the best practices of public speaking when presenting online or don’t get that they apply in both settings. The website TheVirtualPresenter.com offers many tips for presenting online that we’ve covered in this book, including be audience focused, have engaging delivery, and use visual aids effectively (Courville, 2012). Yet speakers need to think about some of these things differently when presenting online. We have natural ways to engage an audience when presenting face-to-face, but since many online presentations are only one-way in terms of video, speakers have to rely on technology like audience polls, live chat, or options for audience members to virtually raise their hand when they have a question to get feedback while speaking. Also, in some formats, the audience can only see the presenter’s computer desktop or slide show, which pulls attention away from physical delivery and makes vocal delivery and visual aids more important. Extemporaneous delivery and vocal variety are still key when presenting online. Reading from your slides or having a monotone voice will likely not make a favorable impression on your audience. The lesson to take away is that presenting online requires the same skills as presenting in person, so don’t let the change in format lead you to make mistakes that will make you a less effective speaker.

• Have you ever presented online or been an audience member for an online presentation? If so, describe your experience and compare it to face-to-face speaking.
• What are some of the key differences between presenting online and presenting in person that a speaker should consider?
• How might online presentations play into your future career goals? What types of presentations do you think you would give? What could you do to ensure the presentations are effective?

Key Takeaways

• Speakers should use vocal variety, which is changes in rate, volume, and pitch, to make a speech more engaging.
• Speakers should use proper articulation and pronunciation to make their message clear.
• Interruptions to the fluency of a speech, including fluency hiccups and verbal fillers, detract from the speaker’s message and can lessen a speaker’s credibility.
• Record yourself practicing your speech. How does your speech sound in terms of vocal variety? Cite specific examples.
• Listen to your recorded speech again. How would you evaluate your articulation and pronunciation? Cite specific examples.
• Over the course of a day, take note of verbal fillers that you tend to use. List them here so you can be a higher self-monitor and begin to notice and lessen your use of them.

Courville, R., “Delivery,” TheVirtualPresenter.com, accessed November 5, 2012, http://thevirtualpresenter.com/category/delivery .

Communication in the Real World Copyright © 2016 by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Speech Delivery: The Art of Public Speaking

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What makes a good speech delivery? What can you do to deliver your speech in the most impactful and persuasive way possible?

Speech delivery is how you say the words you’ve prepared. It involves many factors, such as how loudly you speak, the pitch of your speech, and how often you pause between points. 

Here is how to improve your speech delivery, according to Carmine Gallo.

What Is Speech Delivery?

As the name suggests, speech delivery is how you deliver your speech: your tone, your pace, your body language, your demeanor. However, Gallo focuses on the one element of speech delivery that he believes is crucial to success: the speed of your speech. Speak too quickly, and people will struggle to understand what you’re saying. Speak too slowly, and your audience will swiftly become bored. 

So, what speed is “just right”? After analyzing many TED talks, Gallo has concluded that the optimal rate of speech when giving a talk is around 190 words per minute. He argues that this is a conversational speed—for instance, the speed of speech you’d adopt if you were talking to a friend about your favorite TV show. Therefore, it’s a rate of speech that seems both natural and authentic. 

An Exception to the Rule

There are some exceptions to this 190-words-per-minute rule. For instance, it’s acceptable to vary the speed of your speech to reflect the tone or content of what you’re saying. For example, when photographer Lisa Kristine gave a TED talk on modern slavery in 2012, she slowed down her rate of speech when she made the important point that despite slavery being illegal worldwide, it still exists almost everywhere. Making this point slowly added emphasis and gravitas to Kristine’s words. 

Meanwhile, when Dr. Jill Bolte Taylor gave a 2013 TEDxYouth talk on how the brain changes throughout puberty, the rate of her speech delivery increase to 220 words per minute. She decided to speak this quickly to emphasize the swift nature of the brain’s transformation at this time of life.

Confident Body Language

Rehearse holding your body in a way that suggests you’re sure of yourself and your opinions. If you fail to appear confident in your convictions, your audience will trust you and your opinions less. After all, why would they believe or agree with what you’re saying if you don’t seem certain of it yourself?

There are a number of things you can do to exude confidence through body language:

• Stand up straight—don’t slouch.
• Hold your head up high, rather than looking downwards.
• Make frequent eye contact with the audience.
• Resist the urge to fidget—for instance, play with your hair or scratch your nose. 

If you’re not sure which of these confident actions you’re taking already and which you aren’t, video yourself making a speech. Then, watch the video and identify where your problem areas lie. 

Fake It ‘Till You Make It

If you’re already feeling confident about your speech delivery, confident body language will likely come naturally. However, if you’re feeling nervous or insecure, you may doubt your ability to hold your body in a way that’s contradictory to your emotions. 

If you’re in the latter situation, don’t be afraid to “fake it ‘till you make it.” In other words, keep practicing confident body language no matter how insecure you actually feel. Studies have shown that doing so can actually make you feel more confident. Standing in a confident position increases your levels of testosterone —a hormone which, amongst other functions, increases your confidence—while simultaneously reducing levels of the stress hormone cortisol. 

Researchers claim the so-called “power pose” is particularly effective at boosting confidence levels. This involves stretching your arms as wide as possible for two minutes.

Don’t Be Boring

As well as ensuring that your body language is confident, you also need to make sure that it’s not too boring. A common mistake that speakers make is staying still and rooted to the same spot for the entirety of their presentation. Such rigidity will make you seem dull and unenthusiastic about your topic. Instead, continually walk around your presentation space or stage, moving from one end to the other. Your constant movement will keep your audience engaged and make you seem more dynamic.  

Hand Gestures

As you speak, don’t simply hide your hands in your pockets. Instead, use gestures to add emphasis to what you’re saying. For example, if you’re talking about how much a problem has grown in size, create a small circle with your hands and expand it. If you want to emphasize that you’ve personally experienced this problem, point at yourself. 

Using hand gestures has a number of benefits: 

• It prevents you from using your hands to fidget, thus helping you to exude confidence. 
• Movement of any kind—including hand movement—makes you more interesting to watch, and therefore grips your audience’s attention.
• Studies have shown that making hand gestures will increase the audience’s confidence in you and what you’re saying.

Four Tips for Using Hand Gestures

Tip #1: Don’t use gestures too often. They’ll lose their impact and may become overly distracting. Only use gestures to punctuate crucial points of your presentation—for example, your main argument, or the conclusion of a story you’re telling. 

Tip #2: Only use gestures that feel comfortable and natural to you. In particular, don’t try to mimic another person’s gesturing style—for example, that of a politician or famous speaker—if it’s out of your comfort zone. The gestures will seem forced and you’ll seem inauthentic. 

Tip 3: Don’t overthink which gestures to use. Settle on those that feel the most natural and appropriate to the situation.

Tip #4: Keep your gestures within the “power sphere.” This is the area of the body from the eyes down to the navel. Placing your hands any lower than the navel suggests a lack of confidence and energy.

The ‘Eager Nonverbal’ Strategy

If you’re struggling to come up with appropriate hand gestures to use in your speech or presentation, consider applying the ‘eager nonverbal’ strategy. This is a three-pronged strategy that involves:

• Using hand movements that are expansive and animated: for example, opening your arms wide with your palms open.
• Using hand movements that project outward, towards the audience: for example, pointing in their direction.
• Leaning your body forward, again towards the audience.

Research has shown that using the eager nonverbal strategy can persuade others to act in the way you desire. For example, in one study, shoppers were more likely to buy candy from salespeople who implemented this strategy than from those who didn’t. In the case of a presentation, using the eager nonverbal strategy may help you to persuade your audience to adopt your idea or agree with your point of view. 

Remember: As noted in the tips above, you should only implement someone else’s gesturing strategy—including the eager nonverbal strategy—if it feels natural and comfortable for you.

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Darya Sinusoid

Darya’s love for reading started with fantasy novels (The LOTR trilogy is still her all-time-favorite). Growing up, however, she found herself transitioning to non-fiction, psychological, and self-help books. She has a degree in Psychology and a deep passion for the subject. She likes reading research-informed books that distill the workings of the human brain/mind/consciousness and thinking of ways to apply the insights to her own life. Some of her favorites include Thinking, Fast and Slow, How We Decide, and The Wisdom of the Enneagram.

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9.2 Methods of Speech Delivery

What follows are four methods of delivery that can help you balance between too much and too little formality when giving a speech. Each has its own strengths and weaknesses, but you will most likely want to focus on the extemporaneous approach, since that is probably what your instructor will want from you.

Impromptu Speaking

Impromptu speaking is the presentation of a short message without advance preparation. You have probably done impromptu speaking many times in informal, conversational settings. Self-introductions in group settings are examples of impromptu speaking: “Hi, my name is Steve, and I’m a volunteer with the Homes for the Brave program.” Another example of impromptu speaking occurs when you answer a question such as “What did you think of the movie?” Your response has not been preplanned, and you are constructing your arguments and points as you speak. Even worse, you might find yourself going into a meeting and your boss says, “I want you to talk about the last stage of the project. . .”  and you have no warning.

The advantage of this kind of speaking is that it’s spontaneous and responsive in an animated group context. The disadvantage is that the speaker is given little or no time to contemplate the central theme of his or her message. As a result, the message may be disorganized and difficult for listeners to follow.

Here is a step-by-step guide that may be useful if you are called upon to give an impromptu speech in public:

• Take a moment to collect your thoughts and plan the main point or points you want to make.
• Thank the person for inviting you to speak. Do not make comments about being unprepared, called upon at the last moment, on the spot, or uneasy. No one wants to hear that, and it will embarrass others and yourself.
• Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
• Stay on track. Answer the question or prompt as given; resist the temptation to go elsewhere.
• If you can, use a structure, using numbers if possible: “Two main reasons . . .” or “Three parts of our plan. . .” or “Two side effects of this drug. . .” Past, present, and future or East Coast, Midwest, and West Coast are common structures.
• Thank the person again for the opportunity to speak.
• Stop talking (it is easy to “ramble on” when you don’t have something prepared). If in front of an audience, don’t keep talking as you move back to your seat.

Impromptu speeches are generally most successful when they are brief and focus on a single point.

Manuscript Speaking

Manuscript speaking is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains his or her attention on the printed page except when using visual aids. The advantage to reading from a manuscript is the exact repetition of original words. In some circumstances this can be extremely important. For example, reading a statement about your organization’s legal responsibilities to customers may require that the original words be exact. In reading one word at a time, in order, the only errors would typically be mispronunciation of a word or stumbling over complex sentence structure. A manuscript speech may also be appropriate at a more formal affair (like a funeral), when your speech must be said exactly as written in order to convey the proper emotion or decorum the situation deserves.

However, there are costs involved in manuscript speaking. First, it’s typically an uninteresting way to present. Unless the speaker has rehearsed the reading as a complete performance animated with vocal expression and gestures (well-known authors often do this for book readings), the presentation tends to be dull. Keeping one’s eyes glued to the script prevents eye contact with the audience. For this kind of “straight” manuscript speech to hold audience attention, the audience must be already interested in the message and speaker before the delivery begins.

It is worth noting that professional speakers, actors, news reporters, and politicians often read from an autocue device, such as a TelePrompTer, especially when appearing on television, where eye contact with the camera is crucial. With practice, a speaker can achieve a conversational tone and give the impression of speaking extemporaneously and maintaining eye contact while using an autocue device. However, success in this medium depends on two factors: (1) the speaker is already an accomplished public speaker who has learned to use a conversational tone while delivering a prepared script, and (2) the speech is written in a style that sounds conversational and in spoken rather than written, edited English, for example, with shorter sentences and clearer transitions.

For the purposes of your public speaking class, you will likely not be allowed to read your speech. Instead, you will be assigned to give an extemporaneous presentation.

Extemporaneous Speaking

Extemporaneous speaking is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes. By using notes rather than a full manuscript, the extemporaneous speaker can establish and maintain eye contact with the audience and assess how well they are understanding the speech as it progresses. And since you will be graded (to some degree) on establishing and maintaining eye contact with your audience, extemporaneous speaking can be extremely beneficial in that regard. Without all the words on the page to read, you have little choice but to look up and make eye contact with your audience. In some cases, your instructor will require you to prepare strong preparation and speaking (notes) outlines as a foundation for your speech; this topic is addressed in Chapter 6.

Speaking extemporaneously has some advantages. It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible since you know the speech well enough that you don’t need to read it. In addition, your audience is likely to pay better attention to the message because it is engaging both verbally and nonverbally. It also allows flexibility; you are working from the strong foundation of an outline, but if you need to delete, add, or rephrase something at the last minute or to adapt to your audience, you can do so. The outline also helps you be aware of main ideas vs. subordinate ones.

Adequate preparation cannot be achieved the day before you’re scheduled to speak, so be aware that if you want to present a credibly delivered speech, you will need to practice many times. Because extemporaneous speaking is the style used in the great majority of public speaking situations, most of the information in the subsequent sections of this chapter is targeted toward this kind of speaking.

Memorized Speaking

Memorized speaking is the rote recitation of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script. When it comes to speeches, memorization can be useful when the message needs to be exact and the speaker doesn’t want to be confined by notes.

The advantage to memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. Being free of notes means that you can move freely around the stage and use your hands to make gestures. If your speech uses visual aids, this freedom is even more of an advantage.

However, there are some real and potential costs. First, unless you also plan and memorize every vocal cue (the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace), gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer. You might end up speaking in a monotone or a sing-song repetitive delivery pattern. You might also present your speech in a rapid “machine-gun” style that fails to emphasize the most important points.

Second, if you lose your place and start trying to ad lib, the contrast in your style of delivery will alert your audience that something is wrong. If you go completely blank during the presentation, it will be extremely difficult to find your place and keep going. Obviously, memorizing a typical classroom speech takes a great deal of time and effort, and if you aren’t used to memorizing, it is very difficult to pull off. Realistically, you probably will not have the time necessary to give a completely memorized speech. However, if you practice adequately, you will approach the feeling of memorization while still being extemporaneous.

As we said earlier, for the purposes of this class you will use extemporaneous speaking. Many professional speakers who are paid to make speeches use this approach because, while they may largely know what they want to say, they usually make changes and adjustments based on the audience or event. This approach also incorporates most of the benefits of memorized speaking (knowing what you want to say; being very thoroughly rehearsed) and manuscript speaking (having some words in front of you to refer to) without the inherent pitfalls those approaches bring with them.

the presentation of a short message without advance preparation

the word-for-word iteration of a written message

the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes

the rote recitation of a written message that the speaker has committed to memory

the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace

It’s About Them: Public Speaking in the 21st Century Copyright © 2022 by LOUIS: The Louisiana Library Network is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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9 Delivering a Speech

Introduction

9.1 Managing Public Speaking Anxiety

Sources of speaking anxiety.

Aside from the self-reported data in national surveys that rank the fear of public speaking high for Americans, decades of research conducted by communication scholars shows that communication apprehension is common among college students (Priem & Solomon, 2009). Communication apprehension (CA) is fear or anxiety experienced by a person due to real or perceived communication with another person or persons. CA is a more general term that includes multiple forms of communication, not just public speaking. Seventy percent of college students experience some CA, which means that addressing communication anxiety in a class like the one you are taking now stands to benefit the majority of students (Priem & Solomon, 2009). Think about the jitters you get before a first date, a job interview, or the first day of school. The novelty or uncertainty of some situations is a common trigger for communication anxiety, and public speaking is a situation that is novel and uncertain for many.

Public speaking anxiety is a type of CA that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation (Bodie, 2010). Physiological responses to public speaking anxiety include increased heart rate, flushing of the skin or face, and sweaty palms, among other things. These reactions are the result of natural chemical processes in the human body. The fight or flight instinct helped early humans survive threatening situations. When faced with a ferocious saber-toothed tiger, for example, the body released adrenaline, cortisol, and other hormones that increased heart rate and blood pressure to get more energy to the brain, organs, and muscles in order to respond to the threat. We can be thankful for this evolutionary advantage, but our physiology has not caught up with our new ways of life. Our body does not distinguish between the causes of stressful situations, so facing down an audience releases the same hormones as facing down a wild beast.

Cognitive reactions to public speaking anxiety often include intrusive thoughts that can increase anxiety: “People are judging me,” “I’m not going to do well,” and “I’m going to forget what to say.” These thoughts are reactions to the physiological changes in the body but also bring in the social/public aspect of public speaking in which speakers fear being negatively judged or evaluated because of their anxiety. The physiological and cognitive responses to anxiety lead to behavioral changes. All these thoughts may lead someone to stop their speech and return to their seat or leave the classroom. Anticipating these reactions can also lead to avoidance behavior where people intentionally avoid situations where they will have to speak in public.

Addressing Public Speaking Anxiety

While we cannot stop the innate physiological reactions related to anxiety from occurring, we do have some control over how we cognitively process them and the behaviors that result. Research on public speaking anxiety has focused on three key ways to address this common issue: systematic desensitization, cognitive restructuring, and skills training (Bodie,2010).

Although systematic desensitization may sound like something done to you while strapped down in the basement of a scary hospital, it actually refers to the fact that we become less anxious about something when we are exposed to it more often (Bodie, 2010). As was mentioned earlier, the novelty and uncertainty of public speaking is a source for many people’s anxiety. So becoming more familiar with public speaking by speaking more often can logically reduce the novelty and uncertainty of it.

Systematic desensitization can result from imagined or real exposure to anxiety-inducing scenarios. In some cases, an instructor leads a person through a series of relaxation techniques. Once relaxed, the person is asked to imagine a series of scenarios including speech preparation and speech delivery. This is something you could also try to do on your own before giving a speech. Imagine yourself going through the process of preparing and practicing a speech, then delivering the speech, then returning to your seat, which concludes the scenario. Aside from this imagined exposure to speaking situations, taking a communication course like this one is a great way to engage directly in systematic desensitization. Almost all students report that they have less speaking anxiety at the end of a semester than when they started, which is at least partially due to the fact they engaged with speaking more than they would have done if they were not taking the class.

Cognitive Restructuring

Cognitive restructuring entails changing the way we think about something. A first step in restructuring how we deal with public speaking anxiety is to cognitively process through our fears to realize that many of the thoughts associated with public speaking anxiety are irrational (Allen, Hunter & Donohue, 2009). For example, people report a fear of public speaking over a fear of snakes, heights, financial ruin, or even death. It’s irrational to think that the consequences of giving a speech in public are more dire than getting bit by a rattlesnake, falling off a building, or dying. People also fear being embarrassed because they mess up. Well, you cannot literally die from embarrassment, and in reality, audiences are very forgiving and overlook or do not even notice many errors that we, as speakers, may dwell on. Once we realize that the potential negative consequences of giving a speech are not as dire as we think they are, we can move on to other cognitive restructuring strategies.

Communication-orientation modification therapy (COM therapy) is a type of cognitive restructuring that encourages people to think of public speaking as a conversation rather than a performance (Motley, 2009). Many people have a performance-based view of public speaking. This can easily be seen in the language that some students use to discuss public speaking. They say that they “rehearse” their speech, deal with “stage fright,” then “perform” their speech on a “stage.” There is no stage at the front of the classroom; it is a normal floor. To get away from a performance orientation, we can reword the previous statements to say that they “practice” their speech, deal with “public speaking anxiety,” then “deliver” their speech from the front of the room. Viewing public speaking as a conversation also helps with confidence. After all, you obviously have some conversation skills, or you would not have made it to college. We engage in conversations every day. We do not have to write everything we are going to say out on a note card, we do not usually get nervous or anxious in regular conversations, and we are usually successful when we try. Even though we do not engage in public speaking as much, we speak to others in public all the time. Thinking of public speaking as a type of conversation helps you realize that you already have accumulated experiences and skills that you can draw from, so you are not starting from scratch.

Last, positive visualization is another way to engage in cognitive restructuring. Speaking anxiety often leads people to view public speaking negatively. They are more likely to judge a speech they gave negatively, even if it was good. They are also likely to set up negative self-fulfilling prophecies that will hinder their performance in future speeches. To use positive visualization, it is best to engage first in some relaxation exercises such as deep breathing or stretching, and then play through vivid images in your mind of giving a successful speech. Do this a few times before giving the actual speech. Students sometimes question the power of positive visualization, thinking that it sounds corny. Ask an Olympic diver what his or her coach says to do before jumping off the diving board and the answer will probably be “Coach says to image completing a perfect 10 dive.” Likewise a Marine sharpshooter would likely say his commanding officer says to imagine hitting the target before pulling the trigger. In both instances, positive visualization is being used in high-stakes situations. If it is good enough for Olympic athletes and snipers, it is good enough for public speakers.

Skills training is a strategy for managing public speaking anxiety that focuses on learning skills that will improve specific speaking behaviors. These skills may relate to any part of the speech-making process, including topic selection, research and organization, delivery, and self-evaluation. Skills training, like systematic desensitization, makes the public speaking process more familiar for a speaker, which lessens uncertainty. In addition, targeting specific areas and then improving on them builds more confidence, which can in turn lead to more improvement. Feedback is important to initiate and maintain this positive cycle of improvement. You can use the constructive criticism that you get from your instructor and peers in this class to target specific areas of improvement.

Self-evaluation is also an important part of skills training. Make sure to evaluate yourself within the context of your assignment or job and the expectations for the speech. Do not get sidetracked by a small delivery error if the expectations for content far outweigh the expectations for delivery. Combine your self-evaluation with the feedback from your instructor, boss, and/or peers to set specific and measurable goals and then assess whether or not you meet them in subsequent speeches. Once you achieve a goal, mark it off your list and use it as a confidence booster. If you do not achieve a goal, figure out why and adjust your strategies to try to meet it in the future.

Physical Relaxation Exercises

Suggestions for managing speaking anxiety typically address its cognitive and behavioral components, while the physical components are left unattended. While we cannot block these natural and instinctual responses, we can engage in physical relaxation exercises to counteract the general physical signs of anxiety caused by cortisol and adrenaline release, which include increased heart rate, trembling, flushing, high blood pressure, and speech disfluency.

Some breathing and stretching exercises release endorphins, which are your body’s natural antidote to stress hormones. Deep breathing is a proven way to release endorphins. It also provides a general sense of relaxation and can be done discretely, even while waiting to speak. In order to get the benefits of deep breathing, you must breathe into your diaphragm. The diaphragm is the muscle below your lungs that helps you breathe and stand up straight, which makes it a good muscle for a speaker to exercise. To start, breathe in slowly through your nose, filling the bottom parts of your lungs up with air. While doing this, your belly should pooch out. Hold the breath for three to five full seconds and then let it out slowly through your mouth. After doing this only a few times, many students report that they can actually feel a flooding of endorphins, which creates a brief “light-headed” feeling. Once you practice and are comfortable with the technique, you can do this before you start your speech, and no one sitting around you will even notice. You might also want to try this technique during other stressful situations. Deep breathing before dealing with an angry customer or loved one, or before taking a test, can help you relax and focus.

Stretching is another way to release endorphins. Very old exercise traditions like yoga, tai chi, and Pilates teach the idea that stretching is a key component of having a healthy mind and spirit. Exercise in general is a good stress reliever, but many of us do not have the time or willpower to do it. However, we can take time to do some stretching. Obviously, it would be distracting for the surrounding audience if a speaker broke into some planking or Pilates just before his or her speech. Simple and discrete stretches can help get the body’s energy moving around, which can make a speaker feel more balanced and relaxed. Our blood and our energy/ stress have a tendency to pool in our legs, especially when we are sitting.

Vocal Warm-Up Exercises

Vocal warm-up exercises are a good way to warm up your face and mouth muscles, which can help prevent some of the fluency issues that occur when speaking. Newscasters, singers, and other professional speakers use vocal warm-ups. I lead my students in vocal exercises before speeches, which also helps lighten the mood. We all stand in a circle and look at each other while we go through our warm-up list. For the first warm-up, we all make a motorboat sound, which makes everybody laugh. The full list of warm-ups follows and contains specific words and exercises designed to warm up different muscles and different aspects of your voice. After going through just a few, you should be able to feel the blood circulating in your face muscles more. It is a surprisingly good workout!

Top Ten Ways to Reduce Speaking Anxiety

Many factors contribute to speaking anxiety. There are also many ways to address it. The following is a list of the top ten ways to reduce speaking anxiety that I developed with my colleagues, which helps review what we have learned.

• Remember, you are not alone. Public speaking anxiety is common, so do not ignore it—confront it.
• Remember, you cannot literally “die of embarrassment.” Audiences are forgiving and understanding.
• Remember, it always feels worse than it looks.
• Take deep breaths. It releases endorphins, which naturally fight the adrenaline that causes anxiety.
• Look the part. Dress professionally to enhance confidence.
• Channel your nervousness into positive energy and motivation.
• Start your outline and research early. Better information = higher confidence.
• Practice and get feedback from a trusted source. (Do not just practice for your cat.)
• Visualize success through positive thinking.
• Prepare, prepare, prepare! Practice is a speaker’s best friend.

9.2 Delivery Methods and Practice Sessions

There are many decisions to make during the speech-making process. Making informed decisions about delivery can help boost your confidence and manage speaking anxiety. In this section, we will learn about the strengths and weaknesses of various delivery methods. We will also learn how to make the most of your practice sessions.

Delivery Methods

Different speaking occasions call for different delivery methods. While it may be acceptable to speak from memory in some situations, lengthy notes may be required in others. The four most common delivery methods are impromptu, manuscript, memorized, and extemporaneous.

Impromptu Delivery

When using impromptu delivery , a speaker has little to no time to prepare for a speech (LibreTexts, 2021). This means there is little time for research, audience analysis, organizing, and practice. For this reason, impromptu speaking often evokes higher degrees of speaking anxiety than other delivery types. Although impromptu speaking arouses anxiety, it is also a good way to build public speaking skills. Using some of the exercises for managing speaking anxiety discussed earlier in this chapter can help a speaker manage the challenges of impromptu speaking (LibreTexts, 2021). Only skilled public speakers with much experience are usually able to “pull off” an impromptu delivery without looking unprepared. Otherwise, a speaker who is very familiar with the subject matter can sometimes be a competent impromptu speaker, because their expertise can compensate for the lack of research and organizing time.

When Mark Twain famously said, “It usually takes me more than three weeks to prepare a good impromptu speech,” he was jokingly pointing out the difficulties of giving a good impromptu speech, essentially saying that there is no such thing as a good impromptu speech, as good speeches take time to prepare. We do not always have the luxury of preparation, though. So when speaking impromptu, be brief, stick to what you know, and avoid rambling. Quickly organize your thoughts into an introduction, body, and conclusion. Try to determine three key ideas that will serve as the basis of your main points.

When would impromptu speaking be used? Since we have already started thinking of the similarities between public speaking and conversations, we can clearly see that most of our day-to-day interactions involve impromptu speaking. When your roommate asks you what your plans for the weekend are, you do not pull a few note cards out of your back pocket to prompt your response. This type of conversational impromptu speaking is not anxiety inducing because we are talking about our lives, experiences, or something with which we are familiar. This is also usually the case when we are asked to speak publicly with little to no advance warning.

For example, if you are at a meeting for work and you are representing the public relations department, a colleague may ask you to say a few words about a recent news story involving a public relations misstep of a competing company. In this case, you are being asked to speak on the spot because of your expertise. A competent communicator should anticipate instances like this when they might be asked to speak. Of course, being caught completely off guard or being asked to comment on something unfamiliar to you creates more anxiety. In such cases, do not pretend to know something you do not, as that may come back to hurt you later. You can usually mention that you do not have the necessary background information at that time but will follow up later with your comments.

Manuscript Delivery

Speaking from a written or printed document that contains the entirety of a speech is known as manuscript delivery . Manuscript delivery can be the best choice when a speech has complicated information and/or the contents of the speech are going to be quoted or published (LibreTexts, 2021). Despite the fact that most novice speakers are not going to find themselves in that situation, many are drawn to this delivery method because of the security they feel with having everything they are going to say in front of them. Unfortunately, the security of having every word you want to say at your disposal translates to a poorly delivered and unengaging speech (LibreTexts, 2021). Even with every word written out, speakers can still have fluency hiccups and verbal fillers as they lose their place in the manuscript or trip over their words. The alternative, of course, is that a speaker reads the manuscript the whole time, effectively cutting himself or herself off from the audience. One way to make a manuscript delivery more engaging is to use a teleprompter. Almost all politicians who give televised addresses use them.

To make the delivery seem more natural, print the speech out in a larger-than-typical font, triple-space between lines so you can easily find your place, use heavier-than-normal paper so it is easy to pick up and turn the pages as needed, and use a portfolio so you can carry the manuscript securely.

Memorized Delivery

Completely memorizing a speech and delivering it without notes is known as memorized delivery (LibreTexts, 2021). Some students attempt to memorize their speech because they think it will make them feel more confident if they do not have to look at their notes; however, when their anxiety level spikes at the beginning of their speech and their mind goes blank for a minute, many admit they should have chosen a different delivery method. When using any of the other delivery methods, speakers still need to rely on their memory. An impromptu speaker must recall facts or experiences related to their topic, and speakers using a manuscript want to have some of their content memorized so they do not read their entire speech to their audience. The problem with memorized delivery overall is that it puts too much responsibility on our memory, which we all know from experience is fallible (LibreTexts, 2021).

Even with much practice, our memories can fail. If you do opt to use memorized delivery, make sure you have several “entry points” determined, so you can pick up at spots other than the very beginning of a speech if you lose your place and have to start again. Memorized delivery is very useful for speakers who are going to be moving around during a speech when carrying notes would be burdensome. I only recommend memorized delivery in cases where the speech is short (only one to two minutes), the speech is personal (like a brief toast), or the speech will be repeated numerous times (like a tour guide’s story), and even in these cases, it may be perfectly fine to have notes. Many students think that their anxiety and/or delivery challenges will vanish if they just memorize their speech only to find that they are more anxious and have more problems.

Extemporaneous Delivery

Extemporaneous delivery entails memorizing the overall structure and main points of a speech and then speaking from keyword/key-phrase notes (LibreTexts, 2021). This delivery mode brings together many of the strengths of the previous three methods. Since you only internalize and memorize the main structure of a speech, you do not have to worry as much about the content and delivery seeming stale. Extemporaneous delivery brings in some of the spontaneity of impromptu delivery but still allows a speaker to carefully plan the overall structure of a speech and incorporate supporting materials that include key facts, quotations, and paraphrased information (LibreTexts, 2021). You can also more freely adapt your speech to fit various audiences and occasions, since not every word and sentence is predetermined. This can be especially beneficial when you deliver a speech multiple times.

When preparing a speech that you will deliver extemporaneously, you will want to start practicing your speech early and then continue to practice as you revise your content. Investing quality time and effort into the speech-outlining process helps with extemporaneous delivery. As you put together your outline, you are already doing the work of internalizing the key structure of your speech. Read parts of your outline aloud as you draft them to help ensure they are written in a way that makes sense and is easy for you to deliver.

By the time you complete the formal, full-sentence outline, you should have already internalized much of the key information in your speech. Now, you can begin practicing with the full outline. As you become more comfortable with the content of your full outline, start to convert it into your speaking outline. Take out information that you know well and replace it with a keyword or key phrase that prompts your memory. You will probably want to leave key quotes, facts, and other paraphrased information, including your verbal source citation information, on your delivery outline so you make sure to include it in your speech. Once you’ve converted your full outline into your speaking outline, practice it a few more times, making sure to take some time between each practice session so you don’t inadvertently start to memorize the speech word for word. The final product should be a confident delivery of a well-organized and structured speech that is conversational and adaptable to various audiences and occasions.

Practicing Your Speech

Practicing a speech is essential, and practice sessions can be more or less useful depending on how you approach them (Dlugan, 2008). There are three primary phases to the practice process. In the first phase, you practice as you are working through your ideas and drafting your outline. In the second, you practice for someone and get feedback (Dlugan, 2008). In the third, you put the final changes on the speech.

Start practicing your speech early, as you are working through your ideas, by reading sections aloud as you draft them into your working outline. This will help ensure your speech is fluent and sounds good for the audience. Start to envision the audience while you practice and continue to think about them throughout the practicing process. This will help minimize anxiety when you actually have them sitting in front of you. Once you have completed your research and finished a draft of your outline, you will have already practiced your speech several times, as you were putting it together. Now, you can get feedback on the speech as a whole.

You begin to solicit feedback from a trusted source in the second phase of practicing your speech (Dlugan, 2008). This is the most important phase of practicing, and the one that most speakers do not complete. Beginning speakers may be nervous to practice in front of someone. That is normal. However, review the strategies for managing anxiety discussed earlier in this chapter and try to face that anxiety. After all, you will have to face a full audience when you deliver the speech, so getting used to speaking in front of someone can only help you at this point. Choose someone who will give you constructive feedback on your speech. Before you practice for them, explain the assignment or purpose of the speech. When practicing for a classroom speech, you may even want to give the person the assignment guidelines or a feedback sheet that has some key things for them to look for. Ask them for feedback on content and delivery. Almost anyone is good at evaluating delivery, but it is more difficult to evaluate content. In addition, in most cases, the content of your speech will be account for more of your grade. Also, begin to time your speech at this point, so you can determine if it meets any time limits that you have.

In addition to practicing for a trusted source for feedback, you may want to audio or video record your speech (Dlugan, 2008). This can be useful because it provides an objective record that you can then compare with the feedback you got from your friend and to your own evaluation of your speech. The most important part of this phase is incorporating the feedback you receive into your speech. If you practice for someone, get feedback, and then do not do anything with the feedback, then you have wasted your time and theirs. Use the feedback to assess whether or not you met your speaking goals. Was your thesis supported? Was your specific purpose met? Did your speech conform to any time limits that were set? Based on your answers to these questions, you may need to make some changes to your content or delivery, so do not put this part of practicing off to the last minute. Once the content has been revised as needed, draft your speaking outline and move on to the next phase of practice.

During the third and final phase of practice, you are putting the final changes on your speech. You should be familiar with the content based on your early practice sessions. You have also gotten feedback and incorporated that feedback into the speech. Your practice sessions at this point should pre-create, as much as possible, the conditions in which you will be giving your speech. You should have your speaking outline completed so you can practice with it. It is important to be familiar with the content on your note cards or speaking outline so you will not need to rely on it so much during the actual delivery. You may also want to practice in the type of clothing you will be wearing on speech day. This can be useful if you are wearing something you do not typically wear—a suit for example—so you can see how it might affect your posture, gestures, and overall comfort level.

If possible, at least one practice session in the place you will be giving the speech can be very helpful; especially if it is a room you are not familiar with. Make sure you are practicing with any visual aids or technology you will use so you can be familiar with it and it does not affect your speech fluency. (Dlugan, 2008).Continue to time each practice round. If you are too short or too long, you will need to go back and adjust your content some more. Always adjust your content to fit the time limit; do not try to adjust your delivery. Trying to speed talk or stretch things out to make a speech faster or longer is a mistake that will ultimately hurt your delivery, which will hurt your credibility. The overall purpose of this phase of practicing is to minimize surprises that might throw you off on speech day.

Vocal Delivery

Vocal delivery includes components of speech delivery that relate to your voice. These include rate, volume, pitch, articulation, pronunciation, and fluency. Our voice is important to consider when delivering our speech for two main reasons. First, vocal delivery can help us engage and interest the audience. Second, vocal delivery helps ensure we communicate our ideas clearly.

Speaking for Engagement

We have all had the displeasure of listening to an unengaging speaker. Even though the person may care about his or her topic, an unengaging delivery that does not communicate enthusiasm will translate into a lack of interest for most audience members (Davis, 2021). Although a speaker can be visually engaging by incorporating movement and gestures, a flat or monotone vocal delivery can be sedating or even annoying. Incorporating vocal variety in terms of rate, volume, and pitch is key to being a successful speaker.

Rate of speaking refers to how fast or slow you speak (Barnard, 2018). If you speak too fast, your audience will not be able to absorb the information you present. If you speak too slowly, the audience may lose interest. The key is to vary your rate of speaking in a middle range, staying away from either extreme, in order to keep your audience engaged. In general, a higher rate of speaking signals that a speaker is enthusiastic about his or her topic. Speaking slowly may lead the audience to infer that the speaker is uninterested, uninformed, or unprepared to present his or her own topic. These negative assumptions, whether they are true or not, are likely to hurt the credibility of the speaker (Barnard, 2018). The goal is to speak at a rate that will interest the audience and will effectively convey your information. Speaking at a slow rate throughout a speech would likely bore an audience, but that is not a common occurrence.

Volume refers to how loud or soft your voice is. As with speaking rate, you want to avoid the extremes of being too loud or too soft, but still vary your volume within an acceptable middle range (Packard, 2020). When speaking in a typically sized classroom or office setting that seats about twenty-five people, using a volume a few steps above a typical conversational volume is usually sufficient. When speaking in larger rooms, you will need to project your voice. You may want to look for nonverbal cues from people in the back rows or corners, like leaning forward or straining to hear, to see if you need to adjust your volume more. Obviously, in some settings, a microphone will be necessary so the entire audience can hear you. Like rate, audiences use volume to make a variety of judgments about a speaker. Sometimes, softer speakers are judged as meek (Packard, 2020). This may lead to lowered expectations for the speech or less perceived credibility. Loud speakers may be seen as overbearing or annoying, which can lead audience members to disengage from the speaker and message. Be aware of the volume of your voice and, when in doubt, increase your volume a notch, since beginning speakers are more likely to have an issue of speaking too softly rather than too loudly.

Pitch refers to how high or low a speaker’s voice is. As with other vocal qualities, there are natural variations among people’s vocal pitch. Unlike rate and volume, we have less control over pitch. For example, males generally have lower pitched voices than females. Despite these limitations, each person still has the capability to change their pitch across a range large enough to engage an audience. Changing pitch is a good way to communicate enthusiasm and indicate emphasis or closure (Scotti, 2015). In general, our pitch goes up when we are discussing something exciting. Our pitch goes down slightly when we emphasize a serious or important point. Lowering pitch is also an effective way to signal transitions between sections of your speech or the end of your speech, which cues your audience to applaud and avoids an awkward ending.

Of the vocal components of delivery discussed so far, pitch seems to give beginning speakers the most difficulty. It is as if giving a speech temporarily numbs their ability to vary their pitch. Record yourself practicing your speech to help determine if the amount of pitch variety and enthusiasm you think you convey while speaking actually comes through. Speakers often assume that their pitch is more varied and their delivery more enthusiastic than the audience actually perceives it to be (Scotti, 2015). Many students note this on the self-evaluations they write after viewing their recorded speech.

Vocal Variety

Overall, the lesson to take away from this section on vocal delivery is that variety is key. Vocal variety includes changes in your rate, volume, and pitch that can make you look more prepared, seem more credible, and be able to engage your audience better (Moore, 2015). Employing vocal variety is not something that takes natural ability or advanced skills training. It is something that beginning speakers can start working on immediately and everyone can accomplish. The key is to become aware of how you use your voice when you speak, and the best way to do this is to record yourself (Moore, 2015). We all use vocal variety naturally without thinking about it during our regular conversations, and many of us think that this tendency will translate over to our speaking voices. This is definitely not the case for most beginning speakers. Unlike in your regular conversations, it will take some awareness and practice to use vocal variety in speeches. I encourage students to make this a delivery priority early on. Since it is something anyone can do, improving in this area will add to your speaking confidence, which usually translates into better speeches and better grades further on.

Speaking for Clarity

In order to be an effective speaker, your audience should be able to understand your message and digest the information you present (Rampton, 2021). Audience members will make assumptions about our competence and credibility based on how we speak. As with other aspects of speech delivery, many people are not aware that they have habits of speech that interfere with their message clarity. Since most of our conversations are informal and take place with people we know, many people do not make a concerted effort to articulate every word clearly and pronounce every word correctly (Rampton, 2021). Most of the people we talk to either do not notice our errors or do not correct us if they do notice. Since public speaking is generally more formal than our conversations, we should be more concerned with the clarity of our speech.

Articulation

Articulation refers to the clarity of sounds and words we produce. If someone is articulate, they speak words clearly, and speakers should strive to speak clearly. Poor articulation results when speakers do not speak clearly (Ward, 2020). For example, a person may say dinnt instead of didn’t , gonna instead of going to , wanna instead of want to , or hunnerd instead of hundred . Unawareness and laziness are two common challenges to articulation. As with other aspects of our voice, many people are unaware that they regularly have errors in articulation. Recording yourself speak and then becoming a higher self-monitor are effective ways to improve your articulation. Laziness, on the other hand, requires a little more motivation to address. Some people just get in the habit of not articulating their words well. Both mumbling and slurring are examples of poor articulation. In informal settings, this type of speaking may be acceptable, but in formal settings, it will be evaluated negatively. It will hurt a speaker’s credibility. Perhaps the promise of being judged more favorably is enough to motivate a mumbler to speak more clearly.

When combined with a low volume, poor articulation becomes an even greater problem. Doing vocal warm-ups like the ones listed in Section 10.1 “Managing Public Speaking Anxiety” or tongue twisters can help prime your mouth, lips, and tongue to articulate words more clearly. When you notice that you have trouble articulating a particular word, you can either choose a different word to include in your speech or you can repeat it a few times in a row in the days leading up to your speech to get used to saying it.

Pronunciation

Unlike articulation, which focuses on the clarity of words, pronunciation refers to speaking words correctly, including the proper sounds of the letters and the proper emphasis (Shtern, 2017). Mispronouncing words can damage a speaker’s credibility, especially when the correct pronunciation of a word is commonly known. We all commonly run into words that we are unfamiliar with and therefore may not know how to pronounce. Here are three suggestions when faced with this problem. First, look the word up in an online dictionary. Many dictionaries have a speaker icon with their definitions, and when you click on it, you can hear the correct pronunciation of a word. Some words have more than one pronunciation—for example, Caribbean —so choosing either of the accepted pronunciations is fine. Just remember to use consistently that pronunciation to avoid confusing your audience. If a word does not include an audio pronunciation, you can usually find the phonetic spelling of a word, which is the word spelled out the way it sounds.

Second, there will occasionally be words that you cannot locate in a dictionary. These are typically proper nouns or foreign words. In this case, use the “phone-a-friend” strategy. Call up the people you know who have large vocabularies or are generally smart when it comes to words, and ask them if they know how to pronounce it. If they do, and you find them credible, you are probably safe to take their suggestion.

Third, “fake it ‘til you make it” should only be used as a last resort. If you cannot find the word in a dictionary and your smart friends do not know how to pronounce it, it is likely that your audience will also be unfamiliar with the word. In that case, using your knowledge of how things are typically pronounced, decide on a pronunciation that makes sense and confidently use it during your speech. Most people will not question it. In the event that someone does correct you on your pronunciation, thank him or her for correcting you and adjust your pronunciation.

Fluency refers to the flow of your speaking. To speak with fluency means that your speech flows well and that there are not many interruptions to that flow. Two main disfluencies or problems affect the flow of a speech. Fluency hiccups are unintended pauses in a speech that usually result from forgetting what you were saying, being distracted, or losing your place in your speaking notes. Fluency hiccups are not the same as intended pauses, which are useful for adding emphasis or transitioning between parts of a speech. While speakers should try to minimize fluency hiccups, even experienced speakers need to take an unintended pause sometimes to get their bearings or to recover from an unexpected distraction. Fluency hiccups become a problem when they happen regularly enough to detract from the speaker’s message.

Verbal fillers are words that speakers use to fill in a gap between what they were saying and what they are saying next (Hennessy, 2019). Common verbal fillers include um , uh , ah , er , you know , and like . The best way to minimize verbal fillers is to become a higher self-monitor and realize that you use them. Many students are surprised when they watch the video of their first speech and realize they said “um” thirty times in three minutes. Gaining that awareness is the first step in eliminating verbal fillers, and students make noticeable progress with this between their first and second speeches (Hennessy, 2019). If you do lose your train of thought, having a brief fluency hiccup is better than injecting a verbal filler, because the audience may not even notice the pause or may think it was intentional.

9.3 Physical Delivery

Physical delivery.

Many speakers are more nervous about physical delivery than vocal delivery. Putting our bodies on the line in front of an audience often makes us feel more vulnerable than putting our voice out there. Yet most audiences are not as fixated on our physical delivery as we think they are. Knowing this can help relieve some anxiety, but it does not give us a free pass when it comes to physical delivery. We should still practice for physical delivery that enhances our verbal message. Physical delivery of a speech involves nonverbal communication through the face and eyes, gestures, and body movements.

Physical Delivery and the Face

We tend to look at a person’s face when we are listening to them (Hoffler, 2016). Again, this often makes people feel uncomfortable and contributes to their overall speaking anxiety. Many speakers do not like the feeling of having “all eyes” on them, even though having a room full of people avoiding making eye contact with you would be much more awkward. Remember, it is a good thing for audience members to look at you, because it means they are paying attention and interested. Audiences look toward the face of the speaker for cues about the tone and content of the speech.

Facial Expressions

Facial expressions can help bring a speech to life when used by a speaker to communicate emotions and demonstrate enthusiasm for the speech (Hoffler, 2016). As with vocal variety, we tend to use facial expressions naturally and without conscious effort when engaging in day-to-day conversations. Yet many speakers’ expressive faces turn “deadpan” when they stand in front of an audience. Some people naturally have more expressive faces than others do have—think about the actor Jim Carey’s ability to contort his face as an example. However, we can also consciously control and improve on our facial expressions to be speakers that are more effective. As with other components of speech delivery, becoming a higher self-monitor and increasing your awareness of your typical delivery habits can help you understand, control, and improve your delivery. Although you should not only practice your speech in front of a mirror, doing so can help you get an idea of how expressive or unexpressive your face is while delivering your speech.

Facial expressions help set the emotional tone for a speech, and it is important that your facial expressions stay consistent with your message (Hoffler, 2016). In order to set a positive tone before you start speaking, briefly look at the audience and smile. A smile is a simple but powerful facial expression that can communicate friendliness, openness, and confidence. Facial expressions communicate a range of emotions and are associated with various moods or personality traits.

For example, combinations of facial expressions can communicate that a speaker is tired, excited, angry, confused, frustrated, sad, confident, smug, shy, or bored, among other things. Even if you are not bored, for example, a slack face with little animation may lead an audience to think that you are bored with your own speech, which is not likely to motivate them to be interested. So make sure your facial expressions are communicating an emotion, mood, or personality trait that you think your audience will view favorably. Also, make sure your facial expressions match with the content of your speech. When delivering something lighthearted or humorous, a smile, bright eyes, and slightly raised eyebrows will nonverbally enhance your verbal message. When delivering something serious or somber, a furrowed brow, a tighter mouth, and even a slight head nod can enhance that message. If your facial expressions and speech content are not consistent, your audience could become confused by the conflicting messages, which could lead them to question your honesty and credibility.

Eye Contact

Eye contact is an important element of nonverbal communication in all communication settings. Eye contact can also be used to establish credibility and hold your audience’s attention (Barnard, 2017). We often interpret a lack of eye contact to mean that someone is not credible or not competent, and as a public speaker, you do not want your audience thinking either of those things. Eye contact holds attention because an audience member who knows the speaker is making regular eye contact will want to reciprocate that eye contact to show that they are paying attention. This will also help your audience remember the content of your speech better, because acting as if we are paying attention actually leads us to pay attention and better retain information.

Norms for eye contact vary among cultures (Barnard, 2017). Therefore, it may be difficult for speakers from countries that have higher power distances or are more collectivistic to get used to the idea of making direct and sustained eye contact during a speech. In these cases, it is important for the speaker to challenge himself or herself to integrate some of the host culture’s expectations and for the audience to be accommodating and understanding of the cultural differences.

Physical Delivery and the Body

Have you ever gotten dizzy as an audience member because the speaker paced back and forth? Anxiety can lead us to do some strange things with our bodies, like pacing, that we do not normally do, so it is important to consider the important role that your body plays during your speech. We call extra movements caused by anxiety nonverbal adaptors . Most of them manifest as distracting movements or gestures. These nonverbal adaptors, like tapping a foot, wringing hands, playing with a paper clip, twirling hair, jingling change in a pocket, scratching, and many more, can definitely detract from a speaker’s message and credibility. Conversely, a confident posture and purposeful gestures and movement can enhance both.

Posture is the position we assume with our bodies, either intentionally or out of habit. Although people, especially young women, used to be trained in posture, often by having them walk around with books stacked on their heads, you should use a posture that is appropriate for the occasion while still positioning yourself in a way that feels natural. In a formal speaking situation, it is important to have an erect posture that communicates professionalism and credibility (Clayton, 2018). However, a military posture of standing at attention may feel and look unnatural in a typical school or business speech. In informal settings, it may be appropriate to lean on a table or lectern, or even sit among your audience members (Clayton, 2018). Head position is also part of posture. In most speaking situations, it is best to keep your head up, facing your audience. A droopy head does not communicate confidence. Consider the occasion important, as an inappropriate posture can hurt your credibility.

Gestures include arm and hand movements. We all go through a process of internalizing our native culture from childhood. An obvious part of this process is becoming fluent in a language. Perhaps less obvious is the fact that we also become fluent in nonverbal communication, gestures in particular. We all use hand gestures while we speak, but we didn’t ever take a class in matching verbal communication with the appropriate gestures; we just internalized these norms over time based on observation and put them into practice. By this point in your life, you have a whole vocabulary of hand movements and gestures that spontaneously come out while you are speaking. Some of these gestures are emphatic and some are descriptive (Koch, 2007).

Emphatic gestures are the most common hand gestures we use, and they function to emphasize our verbal communication and often relate to the emotions we verbally communicate (Toastmasters International, 2011). Pointing with one finger or all the fingers straight out is an emphatic gesture. We can even bounce that gesture up and down to provide more emphasis. Moving the hand in a circular motion in front of our chest with the fingers spread apart is a common emphatic gesture that shows excitement and often accompanies an increased rate of verbal speaking. We make this gesture more emphatic by using both hands. Descriptive gestures function to illustrate or refer to objects rather than emotions (Toastmasters International, 2011). We use descriptive gestures to indicate the number of something by counting with our fingers or the size, shape, or speed of something. Our hands and arms are often the most reliable and easy-to-use visual aids a speaker can have.

While the best beginning strategy is to gesture naturally, you also want to remain a high self-monitor and take note of your typical patterns of gesturing. If you notice that you naturally gravitate toward one particular gesture, make an effort to vary your gestures more. You also want your gestures to be purposeful, not limp or lifeless.

Sometimes movement of the whole body, instead of just gesturing with hands, is appropriate in a speech. When students are given the freedom to move around, it often ends up becoming floating or pacing, which are both movements that comfort a speaker by expending nervous energy but only serve to distract the audience (Toastmasters International, 2011). Floating refers to speakers who wander aimlessly around, and pacing refers to speakers who walk back and forth in the same path. To prevent floating or pacing, make sure that your movements are purposeful. Many speakers employ the triangle method of body movement where they start in the middle, take a couple steps forward and to the right, then take a couple steps to the left, then return to the center. Obviously, you do not need to do this multiple times in a five- to ten-minute speech, as doing so, just like floating or pacing, tends to make an audience dizzy.

To make your movements appear more natural, time them to coincide with a key point you want to emphasize or a transition between key points. Minimize other movements from the waist down when you are not purposefully moving for emphasis. Speakers sometimes tap or shuffle their feet, rock, or shift their weight back and forth from one leg to the other. Keeping both feet flat on the floor, and still, will help avoid these distracting movements (Toastmasters International, 2011).

Credibility and Physical Delivery

Audience members primarily take in information through visual and auditory channels. Just as the information you present verbally in your speech can add to or subtract from your credibility, nonverbal communication that accompanies your verbal messages affects your credibility.

Professional Dress and Appearance

No matter what professional field you go into, you will need to consider the importance of personal appearance (Caffrey, 2020). Although it may seem petty or shallow to put so much emphasis on dress and appearance, impressions matter, and people make judgments about our personality, competence, and credibility based on how we look. In some cases, you may work somewhere with a clearly laid out policy for personal dress and appearance. In many cases, the suggestion is to follow guidelines for “business casual.”

Despite the increasing popularity of this notion over the past twenty years, people’s understanding of what business casual means is not consistent (Caffrey, 2020). The formal dress codes of the mid-1900s, which required employees to wear suits and dresses, gave way to the trend of business casual dress, which seeks to allow employees to work comfortably while still appearing professional. While most people still dress more formally for job interviews or high-stakes presentations, the day-to-day dress of working professionals varies.

Visual Aids and Delivery

Visual aids play an important role in conveying supporting material to your audience. They also tie to delivery, since using visual aids during a speech usually requires some physical movements. It is important not to let your use of visual aids detract from your credibility (Beqiri, 2018). Many good speeches are derailed by posters that fall over, videos with no sound, and uncooperative PowerPoint presentations.

Figure 9.1: Systematic desensitization can include giving more public speeches, taking communication courses, or imagining public speaking scenarios. William Moreland. 2019. Unsplash license . https://unsplash.com/photos/GkWP64truqg

Figure 9.2: Vocal warm-up exercises. Andrea Piacquadio. 2020. Pexels license . https://www.pexels.com/photo/man-in-red-polo-shirt-3779453/

Figure 9.3: Primary phases to the practice process. Kindred Grey. 2022. CC BY 4.0 .

Figure 9.4: Three facets of speaking for clarity. Kindred Grey. 2022. CC BY 4.0 .

Figure 9.5: Facial expressions set the tone for a speech, and should be consistent with your message. Afif Kusuma. 2021. Unsplash license . https://unsplash.com/photos/F3dFVKj6q8I

Figure 9.6: To make your movements appear natural, time them to coincide with a key point. Product School. 2019. Unsplash license . https://unsplash.com/photos/S3hhrqLrgYM

Section 9.1

Allen, M., Hunter, J. E., & Donohue, W. A. (1989). Meta-analysis of self-report data on the effectiveness of public speaking anxiety treatment techniques. Communication Education, 38 (1), 54–76. https://doi.org/10.1080/03634528909378740

Bodie, G. D. (2010). A racing heart, rattling knees, and ruminative thoughts: Defining, explaining, and treating public speaking anxiety. Communication Education, 59 (1), 70–105. https://doi.org/10.1080/03634520903443849

Motley, M. T. (2009). COM therapy. In J. A. Daly, J. C. McCroskey, J. Ayres, T. Hopf, and D. M. Ayers Sonandré (Eds.), Avoiding communication: Shyness, reticence, and communication apprehension (pp. 379-400) (3rd ed.). Hampton Press.

Priem, J. S., & Haunani Solomon, D. (2009). Comforting apprehensive communicators: The effects of reappraisal and distraction on cortisol levels among students in a public speaking class. Communication Quarterly, 57 (3), 259-281.

Section 9.2

Barnard, D. (2018, January 20). Average speaking rate and words per minute . https://virtualspeech.com/blog/average-speaking-rate-words-per-minute

Davis, B. (2021, June 1). Why is audience engagement important? https://www.mvorganizing.org/why-is-audience-engagement-important/

Hennessy, C. (2019, March 27). Verbal filler: How to slow the flow . https://www.throughlinegroup.com/2019/03/27/verbal-filler-how-to-slow-the-flow/

LibreTexts. (2021, February 20). Methods of speech delivery . https://socialsci.libretexts.org/Bookshelves/Communication/Public_Speaking/Exploring_Public_Speaking_(Barton_and_Tucker)/11%3A_Delivery/11.02%3A_Methods_of_Speech_Delivery

Moore, K. (2015, January 13). Public speaking tips: Use vocal variety like a pro! https://coachkiomi.com/best-public-speaking-tips-use-vocal-variety/

Packard, D. (2020, July 13). Speaking up: How to increase the volume of your voice . https://packardcommunications.com/speaking-up-how-to-increase-the-volume-of-your-voice/

Rampton, J. (2021, July 27). Learning to speak with clarity . https://www.calendar.com/blog/learning-to-speak-with-clarity/

Scotti, S. (2015, December 1). Vocal delivery: Take command of your voice . https://professionallyspeaking.net/vocal-delivery-take-command-of-your-voice-part-one/

Shtern, A. (2017, April 17). The importance of good pronunciation . https://shaneschools.com/en/the-importance-of-good-pronunciation/

Section 9.3

Barnard, D. (2017, October 24). The importance of eye contact during a presentation . https://virtualspeech.com/blog/importance-of-eye-contact-during-a-presentation

Beqiri, G. (2018, June 21). Using visual aids during a presentation or training session . https://virtualspeech.com/blog/visual-aids-presentation

Caffrey, A. (2020, February 25). The importance of personal appearance . http://www.publicspeakingexpert.co.uk/importanceofpersonalappearance.html

Clayton, D. (2018, October 31). The importance of good posture in public speaking . https://simplyamazingtraining.co.uk/blog/good-posture-public-speaking

Hoffler, A. (2016, June 7). Why facial expressions are important in public speaking . https://www.millswyck.com/2016/06/07/the-importance-of-facial-expression/

Koch, A. (2007). Speaking with a purpose (7th ed.). Pearson, 2007.

Toastmasters International. (2011). Gestures: Your body speaks . https://web.mst.edu/~toast/docs/Gestures.pdf

Fear or anxiety experience by a person due to real or perceived communication with another person or persons. This is a fear or anxiety that involves several types of communication not limited to public speaking.

Type of communication apprehension that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation

A type of cognitive restructuring that encourages people to think of public speaking as conversation rather than a performance

When a speaker has little or no time to prepare a speech

Speaking from a well written or printed document that contains the entirety of a speech

Completely memorizing a speech and delivering it without notes

Memorizing the overall structure and main points of a speech and then speaking from keyword/key-phrase notes

Refers to how fast or slow you speak

Refers to how loud or soft you speak

Refers to how high or low a speaker’s voice is

Changes in your rate, volume, and pitch that make you sound more prepared and credible

Refers to the clarity of sounds and words you pronounce

Whether you say the words correctly

Refers to the flow of your speaking

Unintended pauses in a speech that usually result from forgetting what you were saying, being distracted, or losing your place in speaking

The umms, uhhs, and other linguistic pauses of conversation

The feelings expressed on a person’s face

The act of looking directly into one another’s eyes

Extra movements caused by anxiety (i.e., tapping your foot, wringing your hands, playing with a paperclip, twirling hair, or scratching)

The position in which someone holds their body when standing or sitting

A movement of part of the body, especially a hand or the head, to express an idea or meaning

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• 4 modes of speech delivery

4 modes of speech delivery | an overview 

Which speech delivery technique is best.

By:  Susan Dugdale  

There are 4 modes (methods) or ways to deliver a speech: to read it from a manuscript word by word, to completely memorize it, as an impromptu, and to give it extemporaneously.

How do you know which mode will be most effective?

The answer depends on how much time you have available, the type of speech you’re giving and, your audience.

Let’s briefly outline each method and their advantages and disadvantages.

What's on this page

An overview of the 4 modes of speech delivery, the pros (advantages) and cons (disadvantages) of each, plus links to examples and further resources.

• extemporaneous

1. Manuscript

One of the most common ways to deliver a speech is to use a manuscript: a word by word document of everything you plan to say from beginning to end. This ensures, when you read it out loud, what you say is exactly what you intend, without deviation.

What is the best way to write a manuscript speech?

As with any type of speech, the best way to start is not with the words but with considering your topic, your audience, how much time you have to speak and the purpose of your speech.

Once you have those clear, then you are ready to begin planning a speech outline: an overview of all the material you want to cover. 

When the outline is completed you’ll use that to write your manuscript.

Click the link for more about the process of preparing a speech outline , with examples. (The page also has a free printable blank speech outline for you to download and use)

And for more about writing a speech, in particular writing oral language, words to be spoken aloud, please see how to write a speech . You’ll find a useful guide covering the principal characteristics of spoken speech. (It is very different from writing an essay!) 

Who regularly delivers a manuscript speech?

Newsreaders, TV personalities, politicians, business leaders and the President! Anybody whose speech is going to be closely scrutinized will use either a manuscript or its electronic equivalent, a teleprompter. These are speeches where the content is significant, perhaps life changing, where facts and figures must be 100% accurate, and where the tone of the language used is important.

What distinguishes a good delivery of a manuscript speech from a poor one, is practice. Some of the greatest public speakers in the world ‘read’ their speeches with so much skill they sound as if they are making up what they’re saying on the spot. The speech comes across as being completely spontaneous and is delivered flawlessly. 

Great public speakers who 'read' their speeches

A famous example is the Prime Minister of the United Kingdom, Sir Winston Churchill. Throughout World War Two (1939-1945) his extraordinary speeches inspired the people he led to persevere in their fight to keep the Nazis out of England in spite of the odds being stacked against them.

To find out more read Winston Churchill's Way With Words - an excellent NPR article, with audio, on how he crafted his speeches. 

And another more recent example is America’s ex-President Barack Obama. 

American Rhetoric has audio and text (pdf) links to his speeches spanning 2002 - 2014. Four are included in a list of 49 of the most important speeches in 21st century America . These are:

• 2004 Democratic National Convention Keynote Address
• Commencement Address at Knox College (2005)
• A More Perfect Union (2008)
• Speech at the 'Together We Thrive: Tucson and America' Memorial (2011)

How to deliver a manuscript speech

Print your speech out single sided. Make sure each page is numbered clearly. Use an easily read font like Arial, black ink, and size the font and space the lines so that the text may be read at a glance.

Use a lectern  adjusted for your height  to put your manuscript on. As you finish reading each page turn it over face down and move it to your left. That will help stop you from getting muddled.

Aim for at least one read through aloud before you deliver it.

The more you can practice the better your delivery will be. 

How to read aloud well

Reading aloud well is a skill. Some people are very good at it, and some are ghastly, largely because they’ve had no practice. (And sadly, many who regularly read their speech scripts don’t realize how bad they are to listen to because nobody has told them. Their presentations have been endured, rather than enjoyed for years!)

If you have to regularly read your speeches here’s how to read a speech effectively: 4 good ways to improve how you read aloud . It will help a great deal!

The pros (advantages) for a manuscript speech

The major advantage of using a script is that it ensures the speaker will deliver the right message, the one that’s been prepared, without errors. This is particularly important when presenting complex subject matter.  

Another is that when there's not enough time to rehearse or prepare thoroughly, reading may be the only real option available. Without the safety of a script you may forget large chunks of information, or misremember important material. The script keeps you on track.

A third reason could be that the mere presence of the script is reassuring for nervous or anxious speakers. Even if they do not actually need it, because they’ve prepared well, the script is calming. If they suddenly blank out, they’ll be alright, as they have the script to refer to.

And a fourth is that you can easily back track, return to a point you made several pages earlier, if you need to.

The cons (disadvantages) of manuscript speeches

The main disadvantages of using a manuscript are:

• being anchored to one place . If you are using a full script you need to remain in front of the lectern, or teleprompter in order to read it. You can not move freely as you deliver your speech.
• lack of eye contact with your audience because you need to keep your eyes on your words. When there is very little or no eye contact between a speaker and their audience, the audience switches off because they feel ignored, shut out.  The ability to look at the audience while using notes or a teleprompter helps your audience to listen better, retain more of what they hear, and feel as if they’ve gained more value from your speech. Click the link for more about the importance of using eye contact [including 5 fun activities to teach students how to use eye contact well]
• Using language that doesn’t flow easily when you say it aloud . There are major differences between writing intended for oral language - something to be spoken aloud, and writing something that is intended to be read, like a newspaper article or an essay. For more please see how to write a speech . You’ll find an infographic on the characteristics of spoken language.   Whenever possible, always read your manuscript aloud before you deliver it. It’s much nicer to find typos, missing words, vital information omissions and other glitches (such as words you are not sure how to pronounce correctly), by yourself rather than in public. Another useful thing to do is to run your manuscript through a grammar checker . It may pick up errors you've overlooked.

2. Memorized speech

A memorized speech is one delivered completely from memory. That means: no notes at all. There is just you: the speaker, the speech you recall, word for word, and your audience.

Why choose to memorize a speech?

There are three likely reasons. 

• You want the illusion of a ‘natural’ conversation between yourself and your audience. The presence of a lectern with your manuscript on it, a teleprompter, or a set of cue cards in your hand makes that impossible.
• You want to be able to ‘play’ freely with your delivery: to be able to move, to gesture, as you see fit rather than be tethered to notes.
• You want to make completely sure the words you have written are faithfully delivered to the audience, without any changes at all. That can be vital in comedy.

What type of speech is enhanced through memorization?

A personal speech, for example one sharing childhood stories, a very carefully scripted humorous speech where you absolutely must get the words in the right order for them to work, or an inspirational one prepared especially to move and motivate a particular audience. All of these can be more effective delivered without notes.

There are also declamation speeches . These are in a special category of their own. They are memorized recitations of known speeches: a task set by teachers to have their pupil's fully experience the power of carefully crafted, well delivered oratorical language.    

What type of speeches are NOT suited to memorization?

• Any presentation or speech covering critical information that people will use to make important, and often life-altering, decisions. For instance, a detailed weather report cannot be inaccurate. The information outlining the state government’s strategy for combating poverty, declining employment rates, and climate change needs to be presented in a way the audience can easily follow and be factually correct. Missing bits out or getting them wrong creates confusion.
• Presentations which include large amounts of data : for example, a roundup of a company’s annual performance figures would be very difficult to accurately memorize, as well as being very difficult for an audience to listen to and retain.   
• Lengthy presentations - speeches running over 10 or more minutes in time.     

How to memorize a speech

If you decide to memorize your entire speech, the very first thing you’ll need is lots of time to practice. This is critical. Do not be tempted to minimize how much is required.

To safely commit it to memory you have to go over and over your speech until you can easily say it out loud without hesitation, deviation or repetition. This can take weeks of regular daily practice, particularly if you’ve not done it before. If you haven’t got that time available to you, opt for an extemporized delivery. (See the notes on extemporaneous speeches below.)

Review your speech outline

Having made the decision to memorize, the next thing you need to do is carefully review your speech outline. 

These are questions you’ll want to consider: 

• Are the major points in the right order? Do you have supporting examples for each of them? Are the transitions between each of the points clear? Is there a memorable conclusion? Does the opening or introduction work as a hook to pull the audience in?
• Does the speech have a clear purpose? Does it meet it? Has it been tailored for its intended audience? 

(Click the link for more about preparing a useful speech outline . You’ll find step by step guidelines, examples, and a free printable blank outline template to use.) 

Repeat your speech out loud, a lot!

Once you are satisfied with your outline, it’s time to begin the process of committing it to memory.

This starts with saying your speech out loud multiple times while using your outline. As you do you’ll be listening for bits you need to change in some way. Perhaps the words you’re using aren’t quite right for your audience. Maybe it doesn’t flow as well as you thought it did and you’ll want to swap pieces around. Or it’s too long and needs pruning. 

It’s a repetitive process: make a change. Try it out. If it’s good, keep it and move on to the next section. Repeat until you’ve worked through the entire speech.

An additional tip is for every significant change you make, make a new document, (eg. myspeech v1, myspeech v2, myspeech v3…) or at least track the changes. That way if you decide you want to revert to an earlier version you can. I’ve got at least 10 versions of some of the speeches I’ve written!

The next step is to begin working without the outline. 

The 'see, walk, and talk' method

The method I use is the same one I use as an actor to learn play lines. 

I call it ‘see, walk and talk’. It's a 3 part approach. Each is essential. 

The seeing part is visualization: seeing the words on the page. Seeing the order they come in, and anything else that distinguishes them from the rest. Is it a heading? Is it a number? Is it highlighted? 

The second part is walking. Walking helps a great deal and is an ancient  technique for  memorizing   now backed by science. *

If it’s fine, I walk outside and as I walk, I talk (the third part), repeating out loud  the section I'm trying to recall over and over until I get it right.

If the weather is bad, then I walk inside, around and around a room, or on a treadmill which works just as well.

*   Schmidt-Kassow M, Zink N, Mock J, et al. Treadmill walking during vocabulary encoding improves verbal long-term memory. Behav Brain Funct. 2014;10:24. Published 2014 Jul 12. doi:10.1186/1744-9081-10-24 ) 

'See, walk, talk' in action

Start with the body of your speech, the main points. Your goal is to remember each one, in their correct order.

There are three steps in this process.

• Look at your outline. If it helps highlight the main points, and number them. Take a mental photograph of it.
• Put the outline behind your back. Walk and say out loud as many of the main points you can in their correct order.
• When you find yourself struggling to recall, stop. Look at your outline. Take another mental photo. Put the outline behind your back, and start over again. Walk and talk. 

Repeat until you can run through the entire sequence of main points, and the transitions between them, without hesitation.

Add the subpoints to the main points

The next step is to add the fine points - the subpoints (additional material) and examples to your main points.

Go back to the first main point. Take a mental snapshot of the subpoints and examples. Note carefully the order they come in, and any specialist vocabulary or phrase you wanted to use.

Now walk and talk. Repeat the sequence until you have it as you want it. Then go back to the beginning and repeat the first main point, its supporting material and then the subsequent main points.

Your next part to memorize is the second main point's supporting material. Once you have that down, you go back to the beginning to run the first main point, its sub points, then the second point and its sub points.  Then you are ready to do the third main point in exactly the same way.

Add the conclusion and the beginning

Once you have completed memorizing the body of your speech, add the conclusion and the beginning.   

The pattern is simple. You add a piece, then go back and repeat it all through from the beginning. Each repetition etches it more deeply into your memory.

Please note : you are not working on delivery as you say it out loud. This is purely routine repetition. There is no need for pausing, emphasis, or changes in volume and pace. Think of it as a vanilla performance - plain.  At this stage the bulk of your energy needs to go into remembering, not expression. 

Sort out and memorize the delivery

Delivery is how you say your speech, not what you say.

Once you have the content (what you are saying) reliably remembered, you are free to work on your vocal delivery: how you are going to say it.

Which parts need to be said more slowly? Which parts need to be highlighted through strategic pausing? What can be spoken quickly? Are there bits that need to be treated as asides? Are there ‘voices’ to take on? Perhaps an angry voice? Or a wheedling, whining voice?

How you say your speech directly affects how your audience receives it. If you deliver it like a monotone robot - one speed, one tone, one pitch, one volume, people’s ears will switch off even if the content is interesting to them. Delivery can make all the difference between listening and not listening.

To be effective, your delivery needs to fit both the content and the audience’s needs.

As with memorizing the content, getting the delivery how you want it requires experimentation and then repetition to ensure you’ve got it safely embedded.

Working with a recorder is useful to actually hear what your voice is doing, rather what you think it’s doing. There’s often a very big difference. You’ll hear if you’re going too quickly, pausing too long, not pausing long enough, mispronouncing words, gabbling, or using the same inflection pattern over and over again.

Find out more about the vocal aspects of speech delivery . 

Use a mirror, a video and a test audience

It’s also useful to either work in front of a mirror or video yourself. That will show you where you need to modify your body language. Do you stand straight? Do you gesture appropriately? 

Rinse, and repeat until you feel happy with what you’re doing. And then practice in front of a select test audience, whom you know will give you honest useful feedback. Incorporate what you want from the suggestions you’re given and practice again. And now you should be ready to deliver your speech!

Pros of memorizing your speech

A memorized speech is generally more engaging. If delivered well it creates the illusion of having a conversation with your audience because you are speaking directly to them and you are able to make eye contact freely, as well as move how, and where you want. This creates a more intimate and personal connection.

Cons of memorizing your speech

There are three major disadvantages to memorizing a speech. The biggest is the risk of forgetting something, especially with a longer speech. This can lead to panic which leads to scrabbling around trying to pick up the threads to start again. That can rapidly become a downward spiral which compromises the whole presentation.

Secondly, using a memorized speech can constrain or limit the ideas you express because everything is prepared in advance. It leaves little room for spontaneity: content adjustments and additions made in response to a particular audience’s needs.

And thirdly, a memorized speech can be incredibly boring if the speaker has not worked on delivery. It has a canned quality, lacking immediacy and vitality. It sounds like a switch got flicked on and out it comes: blah, blah, blah … irrespective of the audience.

3. Impromptu

An impromptu speech is, as its name suggests, a speech made without prior planning, organization or rehearsal.

Although it may be based on a brief outline or written prompt, the speaker will often have little or no opportunity for detailed or extensive preparation.

While making an impromptu speech involves little immediate preparation it require significant amounts of prior practice to give one well.

An effective impromptu speech is structured, (beginning, middle, end), and meets the needs of those listening to it. To give a good one requires versatility and flexibility: the ability to adapt and respond easily and appropriately to the unexpected.

The speaker needs to understand how to quickly choose the best format, how to decide on the main points to cover, how to order them, and how to open and close the speech.

And lastly, impromptu speaking requires confidence, and trust in oneself.  

When should an impromptu speech be delivered?

There are many social or work settings where making an impromptu speech is expected, and if done well, very much appreciated.

At a family get together the person who is asked to say a few words to welcome everyone, or make the toast is giving an impromptu speech. At a meeting to discuss current work issues, a sales manager may be asked to outline areas of challenge without prior warning. The response they give is an impromptu speech.

The ability to summon up succinct, structured remarks is highly valued in all areas of life. 

How do you prepare for an impromptu speech?

The essential preparation for impromptu speaking begins out of the spotlight, long before being asked to speak.

For comprehensive step by step guidelines covering how to gain the necessary skills please see:  strategies and templates to succeed at impromptu speaking .

You’ll find tips to get you started, 7 different structural templates to use, suggestions for keeping any nervousness under control, and links to 100s of impromptu speaking topics to use for practice.

Pros of impromptu speeches

The advantages definitely outweigh any disadvantages. 

Although some people have a natural gift for being able to talk freely and spontaneously, it can be learned. It’s a skill, like riding a bike. (But better!) When you’re beginning you fall off a few times, and graze your knees. If you get back on and keep pedaling eventually you stay upright.

Get better at impromptu speaking and you’ll find it will open many doors, leading to a richer and fuller life.  

Don’t settle for silence when you can learn to speak up for yourself, and others.

If you're reluctant to attempt it and put yourself out there, please read this article:  Speaking in business may be your most important skill .

The cons of impromptu speaking

In some contexts and on some subjects it would be unwise to attempt delivering an impromptu speech.

For instance, when asked for an evaluation of business risks associated with Covid-19, or to comment on possible correlations between socio-economic status and educational achievement in the USA, speaking without consulting a broad cross-section of informed specialists would be ill-advised. 

Each situation needs careful consideration. Are you able to talk knowledgeably on the topic you’ve been given? Are you entitled to talk about it?

If you can not speak on the subject being asked of you, say so politely. You can offer to come back with a full response at a later date. Or you can hand the question on to someone who can answer it. Knowing your limits is very useful for maintaining credibility!

Another possible downside is succumbing to fear. It could be fear of finding yourself with nothing to say, of drying up under pressure, or of muddling material in some way. The only really useful antidote to nervousness/fear is practice. Lots, and lots of it. It does get better! 

4. Extemporaneous speaking

An extemporaneous speech is one where the speaker combines the use of notes or cue cards with improvisation. It’s a mix of carefully scripted and sequenced material and impromptu speaking.  

How do you deliver an extemporaneous speech?

An extemporaneous delivery is naturally flowing and conversational. The points to be made will have been carefully outlined. They will be in the correct order, along with their supporting ideas and examples but the exact wording is made up as you go along.

If you give the same speech to different audiences, the words you use may change because every audience responds differently. The result is a speech that is fresh each time it is delivered, because while you are speaking, you are in the moment, speaking off-the-cuff and from the heart. The text is neither memorized, or being read word for word.

Like the first three modes of delivery, this too needs practice, in order to become good at it. 

You’ll need to practice:

• speaking to time to avoid either going on too long or being too brief
• making effective transitions - finding the bridging words to link one main point to the next, or to link one segment of your speech to the following one. For instance the introduction to the body of the speech,  or the body of the speech to the conclusion.
• openings and conclusions.

For more information here's a very useful 'how to' article from The Dept. of Communication at the University of Pittsburgh on oral discourse and extemporaneous delivery .  

The advantages of extemporaneous speeches

An extemporaneous speech is more spontaneous and therefore natural compared to either a manuscript or memorized speech.  The speaker is free to tailor the presentation to the audience, rather than sticking to a set speech. That could include responding to any questions or objections he receives. 

Disadvantages of extemporaneous speeches

There are three main drawbacks to extemporaneous speaking.

The first is becoming stranded; tongue tied and silent because you don't know how to get from one point on your outline or cue cards to the next.  When that happens, the delivery becomes stilted, a stop-start presentation, which in turn can make the speaker feel anxious, which makes recovering the flow more difficult.

A second drawback is misreading the audience, and delivering the speech using either language, (word choices), or humor they find hard to understand or accept.

As an example, a speech littered with ‘corporate speak’ is not going to win me over. I don’t want to hear about ‘core competencies’, ‘going forwards’ , ‘ducks in a row’ or anything ‘scalable’ at all!

And a third is exceeding the time allowance you’d been given. Because you are fleshing it out from your cue cards or outline as you go along it is easy to lose track of time. The cumulative effect of an additional example or two and further comments, quickly soaks it up, leaving you scrambling to finish properly.  

If you are a first time presenter, probably the safer option is to learn how to read a manuscript speech well and gradually build the skills required to give an extemporaneous speech.

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Speech Delivery

Jim Peterson has over 20 years experience on speech writing. He wrote over 300 free speech topic ideas and how-to guides for any kind of public speaking and speech writing assignments at My Speech Class.

In this article:

Types of Speech Delivery

Aspects of physical delivery.

There are four primary types of speech delivery: Manuscript, Memorized, Impromptu, and Extemporaneous.

Memorized , like it sounds, involves committing your entire speech to memory. Once again, this sounds great. But, practically speaking, who has time to memorize even a short speech? And like a manuscript speech, you can’t adapt to feedback from the audience.

An Impromptu speech is one that you are asked to deliver with little or no preparation. Chances are, that if you’re on this site, impromptu speeches aren’t what you are expected to deliver.

Finally, the Extemporaneous speech is a speech delivered with some prepared structure, such as notes or an outline, but is otherwise delivered off-the-cuff. In most cases, this is going to be your best choice. The notes allow you to structure your speech, without handcuffing you in the event that your audience needs you to adapt. Also, you will sound more natural and conversational, and this will help hold audience attention.

There are six aspects of physical delivery that will be covered in this section: voice use, facial expressions, eye contact, gesturing, and movement.

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Effective voice use involves several elements. Naturally, one of the most important aspects is volume. As a speaker, you must be loud enough to be heard by everyone in the room, but not so loud that you sound unnatural or bossy. Monitor the nonverbal feedback of audience members in the back of the room, if they are leaning forward or concentrating abnormally hard, you may need to speak up. It is also necessary to vary the pitch, rate, and tone of your voice to avoid sounding monotonous. We’ve all experienced the agony of listening to a monotonous-voiced speaker. This doesn’t mean that you need to be extremely flamboyant or obnoxious. Overall, you should just strive for a casual, conversational voice.

Your audience gathers a lot of information from your facial expressions . If your facial expressions and your spoken words conflict, the audience is likely to believe your face. So make sure that your facial expressions mesh with the feelings and ideas being expressed. Basically, a good rule of thumb for facial expressions (as well as gestures) is to do what comes naturally. There is no need to be overly theatrical with your facial expressions in a speech. And remember, if it’s at all appropriate, you can’t go wrong with a smile.

The simple rule on eye contact is this: The more, the better. A good strategy for eye contact is to make brief (a beat or two) eye contact with members of the audience in one section of the audience and then move to another section. Ideally, you should be making eye contact with someone whenever words are being spoken in your speech. Beware of this trap: People naturally tend to focus their eye contact on the person that is giving them the best nonverbal feedback (smiling, nodding, etc.). If you find yourself focusing too much on this person, work on moving to others.

One of the most common questions that people have about public speaking is: What do I do with my hands? The quick and easy answer is: Whatever comes naturally (unless clutching the podium is what comes naturally). The key to good gesturing is variety, which most of us have in our everyday gestures.

The final aspect of physical delivery is movement . If you are positioned behind a podium, your movements are obviously going to be restricted. But if you are not using a podium, feel free to walk to different parts of the stage as you deliver your speech. This keeps different parts of the audience involved and adds variety. Don’t just wander in place, though. If your feet move, go somewhere.

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Speech Anxiety

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14.3: Speech Delivery- Body Language and Voice

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• Page ID 106495

• Lisa Coleman, Thomas King, & William Turner
• Southwest Tennessee Community College

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Learning Objectives

• Explain the role of facial expressions and eye contact in speech delivery.
• Explain the role of posture, gestures, and movement in speech delivery.
• Explain the connection between personal appearance and credibility in speech delivery.
• Explain the connection between visual aids and speech delivery.
• Identify elements of vocal delivery that make a speech more engaging.
• Identify elements of vocal delivery that make a speech clearer.
• Discuss the relationship between vocal delivery and speaker credibility.

The interplay between the verbal and nonverbal components of your speech can either bring the message vividly to life or confuse or bore the audience. Therefore, it is best that you neither overdramatize your speech delivery behaviors nor downplay them. This is a balance achieved through rehearsal, trial and error, and experience. One way to think of this is in terms of the Figure \(\PageIndex{1}\): Goldilocks Paradigm: you don’t want to overdo the delivery because you might distract your audience by looking hyper or overly animated. Conversely, someone whose delivery is too understated (meaning they don’t move their hands or feet at all) looks unnatural and uncomfortable, which can also distract. Just like Goldilocks, you want a delivery that is “just right.” This middle ground between too much and too little is a much more natural approach to public speaking delivery. This natural approach will be covered in more detail in the following sections where we discuss specific aspects of your delivery and what you need to think about while actually giving your speech.

Nonverbal Delivery

Many speakers are more nervous about physical delivery than vocal delivery. Putting our bodies on the line in front of an audience often makes us feel more vulnerable than putting our voice out there. Yet most audiences are not as fixated on our physical delivery as we think they are. Knowing this can help relieve some anxiety, but it doesn’t give us a free pass when it comes to physical delivery. We should still practice for physical delivery that enhances our verbal message. Audience members primarily take in information through their eyes and ears. Beyond the actual words of your speech, the nonverbal communication that accompanies your verbal messages affects your credibility.

Gestures are any arm and hand movements used during your speech . We all use hand gestures while we speak, but we didn’t even take a class in matching verbal communication with the appropriate gestures; we have just internalized these norms over time based on observation and put them into practice. By this point in your life, you have a whole vocabulary of hand movements and gestures that spontaneously come out while you’re speaking. Some of these gestures are emphatic and some are descriptive (Koch, 2007).

Emphatic gestures are the most common hand gestures we use, and they function to emphasize our verbal communication and often relate to the emotions we verbally communicate . Pointing with one finger or all the fingers straight out is an emphatic gesture. We can even bounce that gesture up and down to provide more emphasis. Moving the hand in a circular motion in front of our chest with the fingers spread apart is a common emphatic gesture that shows excitement and often accompanies an increased rate of verbal speaking. We make this gesture more emphatic by using both hands. Descriptive gestures function to illustrate or refer to objects rather than emotions. We use descriptive gestures to indicate the number of something by counting with our fingers or the size, shape, or speed of something . Our hands and arms are often the most reliable and easy-to-use visual aids a speaker can have. While it can be beneficial to plan a key gesture or two in advance, it is generally best to gesture spontaneously in a speech, just as you would during a regular conversation.

It may sound funny, but due to speech anxiety, we have seen more than one student unknowingly incorporate “jazz hands” (shaking your hands at your sides with fingers opened wide) at various points in their speech. While certainly an extreme example, this and behaviors like it can easily become distracting. At the other end of the scale, people who don’t know what to do with their hands or use the “too little” sometimes hold their arms stiffly at their sides, behind their backs, or in their pockets, all of which can also look unnatural and distracting.

However, with all that said, if you have nothing else to do with your hands, such as meaningful gestures, the default position for them is to be resting gently on the sides of the lectern (see Figure \(\PageIndex{3}\)). You don’t want to grip the lectern tightly, but resting them on the edges keeps them in a position to move your notes on if you need to or use them to gesture. As stated above, you want to practice this way beforehand so you are used to speaking this way when you come to class.

Sometimes the movement of the whole body, instead of just gesturing with hands, is appropriate in a speech. Just like your hands, a lot of nervous energy is going to try to work its way out of your body through your feet. On the “too much” end, this is most common when people start “dancing” behind the lectern Another variation is twisting feet around each other or the lower leg. On the other end are those who put their feet together, lock their knees, and never move from that position. Both of these options look unnatural, and therefore will prove to be distracting to your audience. Locking your knees can also lead to loss of oxygen in your brain, not a good state to be in because it can cause you to faint.

The default position for your feet, then, is to have them shoulder-width apart with your knees slightly bent (see Figure \(\PageIndex{4}\)). Again, you want to look and feel natural, so it is fine to adjust your weight or move out from behind the lectern, but constant motion (or perpetual stillness) will not lead to a good overall delivery.

These two sections on gestures and feet mention “energy.” Public speakers need to look energetic—not hyperactive, but engaged and upbeat about communicating their message. Slumping, low and unvarying pitch and rate, and lack of gestures telegraph “I don’t care” to an audience.

There is a very simple rule when it comes to what you should bring with you to the lectern when you give your speech: Only bring to the lectern what you absolutely need to give the speech . Anything else you have with you will only serve as a distraction for both you and the audience. For the purposes of this class, the only objects you should need to give your speech are whatever materials you are speaking from, and possibly a visual aid if you are using one. Beyond that, don’t bring pens, laptops, phones, lucky charms, or notebooks with you to the lectern. These extra items can ultimately become a distraction themselves when they fall off the lectern or get in your way. Some students like to bring their electronic tablet, laptop computer, or cell phone with them, but there are some obvious disadvantages to these items, especially if you don’t turn the ringer on your cell phone off. Cell phones are not usually large enough to serve as presentation notes; we’ve seen students squint and hold the phone up to their faces.

Not only do you need to be aware of what you bring with you, but you should also be aware of what you have on your person as well. Sometimes, in the course of dressing for a speech, we can overlook simple issues that can cause problems while speaking. Some of these can include:

• Jewelry that ‘jingles’ when you move, such as heavy bracelets;
• Uncomfortable shoes or shoes that you are not used to (don’t make speech day the first time you try wearing high heels);
• Anything with fringe, zippers, or things hanging off it. They might become irresistible to play with while speaking;
• For those with longer hair, remember that you will be looking down at your notes and then looking back up. Don’t be forced to “fix” your hair or tuck it behind your ear every time you look up. Use a barrette, hairband, or some other method to keep your hair totally out of your face so that the audience can see your eyes and you won’t have to adjust your hair constantly. It can be very distracting to an audience to watch a speaker pull hair from his face after every sentence.

The Lectern and Posture

Extra movements caused by anxiety are called nonverbal adaptors , and most of them manifest as distracting movements or gestures. These nonverbal adaptors, like tapping a foot, wringing hands, playing with a paper clip, twirling hair, jingling change in a pocket, scratching, and many more, can definitely detract from a speaker’s message and credibility. Conversely, a confident posture and purposeful gestures and movement can enhance both.

A lectern is a tool for you to use that should ultimately make your speech easier to give, and you need to use it that way. On the “too much” end, some people want to trick their audience into thinking they are not nervous by leaning on the podium in a relaxed manner, sometimes going so far as to actually begin tipping the podium forward. Your lectern is NOT part of your skeletal system, to prop you up, so don’t do this. On the “too little” end are those who are afraid to touch it, worried that they will use it incorrectly or somehow knock it over (you won’t!).

As always, you want the “Goldilocks” middle ground. Just rest your notes and hands on it, but don’t lean on the lectern or “hug” it. Practicing with a lectern (or something similar to a lectern) will eliminate most of your fears about using it.

Posture is the position we assume with our bodies, either intentionally or out of habit . The lectern use is related to posture. Most of us let gravity pull us down. One of the muscle memory tricks of public speaking is to roll your shoulders back. Along with making your shoulder muscles feel better, doing so with feet apart and knees bent, rolling your shoulders back will lead to a more credible physical presence—you’ll look taller and more energetic. You’ll also feel better, and you’ll have a larger lung capacity for breathing to support your tone and volume. In a formal speaking situation, it’s important to have an erect posture that communicates professionalism and credibility. However, a military posture of standing at attention may feel and look unnatural in a typical school or business speech. In informal settings, it may be appropriate to lean on a table or lectern, or even sit among your audience members.

Facial Expressions

Remember, it’s a good thing for audience members to look at you because it means they’re paying attention and interested. Audiences look for f acial expressions  of the speaker, or  cues about the tone and content of the speech seen on the face . Facial expressions can help bring a speech to life when used by a speaker to communicate emotions and demonstrate enthusiasm for the speech. We tend to use facial expressions naturally and without conscious effort when engaging in day-to-day conversations. Yet many speakers’ expressive faces turn “deadpan” when they stand in front of an audience. Some people naturally have more expressive faces than others—think about the actor Jim Carey’s ability to contort his face as an example. But we can also consciously control and improve on our facial expressions to be more effective speakers. As with other components of speech delivery, becoming a higher self-monitor and increasing your awareness of your typical delivery habits can help you understand, control, and improve your delivery. Although you shouldn’t only practice your speech in front of a mirror, doing so can help you get an idea of how expressive or unexpressive your face is while delivering your speech. 

Facial expressions help set the emotional tone for a speech, and it is important that your facial expressions stay consistent with your message. In order to set a positive tone before you start speaking, briefly look at the audience and smile. A smile is a simple but powerful facial expression that can communicate friendliness, openness, and confidence. Facial expressions communicate a range of emotions and are also associated with various moods or personality traits. For example, combinations of facial expressions can communicate that a speaker is tired, excited, angry, confused, frustrated, sad, confident, smug, shy, or bored, among other things. Even if you aren’t bored, for example, a slack face with little animation may lead an audience to think that you are bored with your own speech, which isn’t likely to motivate them to be interested. So make sure your facial expressions are communicating an emotion, mood, or personality trait that you think your audience will view favorably. Also, make sure your facial expressions match the content of your speech. When delivering something lighthearted or humorous, a smile, bright eyes, and slightly raised eyebrows will nonverbally enhance your verbal message. When delivering something serious or somber, a furrowed brow, a tighter mouth, and even a slight head nod can enhance that message. If your facial expressions and speech content are not consistent, your audience could become confused by the conflicting messages, which could lead them to question your honesty and credibility.

“Getting Competent”: Improving Facial Expressions

My very first semester teaching, I was required by my supervisor to record myself teaching and evaluate what I saw. I was surprised by how serious I looked while teaching. My stern, expressionless face was due to my anxiety about being a beginning teacher and my determination to make sure I covered the content for the day. I didn’t realize that it was also making me miss opportunities to communicate how happy I was to be teaching and how passionate I was about the content. I just assumed those things would come through in my delivery. I was wrong. The best way to get an idea of the facial expressions you use while speaking is to record your speech using a computer’s webcam, much like you would look at and talk to the computer when using Skype or another video-chat program. The first time you try this, minimize the video window once you’ve started recording so you don’t get distracted by watching yourself. Once you’ve recorded the video, watch the playback and take notes on your facial expressions. Answer the following questions:

• Did anything surprise you? Were you as expressive as you thought you were?
• What facial expressions did you use throughout the speech?
• Where did your facial expressions match with the content of your speech? Where did your facial expressions not match with the content of your speech?
• Where could you include more facial expressions to enhance your content and/or delivery?

You can also have a friend watch the video and give you feedback on your facial expressions to see if your assessment matches with theirs. Once you’ve assessed your video, re-record your speech and try to improve your facial expressions and delivery. Revisit the previous questions to see if you improved.

Eye Contact

We tend to look at a person’s face when we are listening to them. Again, this often makes people feel uncomfortable and contributes to their overall speaking anxiety. Many speakers don’t like the feeling of having “all eyes” on them, even though having a room full of people avoiding making eye contact with you would be much more awkward.

As we’ve said consistently throughout this book, your audience is the single biggest factor that influences every aspect of your speech. And since eye contact is how you establish and maintain a rapport with your audience during your speech, it is an extremely important element of your delivery. Your professor may or may not indicate a standard for how much eye contact you need during the speech, such as 50%, but he or she will absolutely want to see you making an effort to engage your audience by looking directly at them. Eye contact has the power to make people feel welcome/unwelcome, comfortable/uncomfortable, listened to / ignored, and so on. As a speaker, eye contact can also be used to establish credibility and hold your audience’s attention. We often interpret a lack of eye contact to mean that someone is not credible or not competent, and as a public speaker, you don’t want your audience thinking either of those things.

What is important to note here is that you want to establish genuine eye contact with your audience and not “fake” eye contact. There have been a lot of techniques generated for “faking” eye contact, and none of them look natural. For example, these are not good ideas:

• Three points on the back wall – You may have heard that instead of making eye contact, you can just pick three points on the back wall and look at those. What ends up happening, though, is you look like you are staring off into space and your audience will spend the majority of your speech trying to figure out what you are looking at. To avoid this, look around the entire room, including the front, back, left, and right sides of the space.
• The swimming method – This happens when someone is reading his or her speech and looks up quickly and briefly to try to make it seem like they are making eye contact, not unlike a swimmer who pops his head out of the water for a breath before going back under. Eye contact is more than just physically moving your head; it is about looking at your audience and establishing a connection. In general, your eye contact should last at least five seconds at a time and should be with individuals throughout the room.
• The stare down – Since you will, to some degree, be graded on your eye contact, some students think (either consciously or not), that the best way to ensure they get credit for establishing eye contact is to always and exclusively look directly at their professor. While we certainly appreciate the attention, we want to see that you are establishing eye contact with your entire audience, not just one person. Also, this behavior is uncomfortable for the instructor.

Eye contact holds attention because an audience member who knows the speaker is making regular eye contact will want to reciprocate that eye contact to show that they are paying attention. This will also help your audience remember the content of your speech better because acting like we’re paying attention actually leads us to pay attention and better retain information.

Norms for eye contact vary among cultures. Therefore it may be difficult for speakers from countries that have higher power distances or are more collectivistic to get used to the idea of making direct and sustained eye contact during a speech. In these cases, it is important for the speaker to challenge himself or herself to integrate some of the host culture’s expectations and for the audience to be accommodating and understanding of the cultural differences.

Tips for Having Effective Eye Contact

• Once in front of the audience, establish eye contact before you speak.
• Make slow and deliberate eye contact, sweeping through the whole audience from left to right.
• Despite what high school speech teachers or others might have told you, do not look over the audience’s heads, at the back wall, or the clock. Unless you are in a huge auditorium, it will just look to the audience like you are looking over their heads.
• Do not just make eye contact with one or a few people that you know or that look friendly. Also, do not just make eye contact with your instructor or boss. Even if it’s comforting for you as the speaker, it is usually awkward for the audience member.
• Try to memorize your opening and closing lines so you can make full eye contact with the audience. This will strengthen the opening and closing of your speech and help you make a connection with the audience.

Personal Appearance

Looking like a credible and prepared public speaker will make you feel more like one and will make your audience more likely to perceive you as such. This applies to all speaking contexts: academic, professional, and personal. Although the standards for appropriate personal appearance vary between contexts, meeting them is key. You may have experienced a time when your vocal and physical delivery suffered because you were not “dressed the part.” "Dressing the part" makes you feel more confident, which will come through in your delivery. Ideally, you should also be comfortable in the clothes you’re wearing. If the clothes are dressy, professional, and nice but ill-fitting, then the effect isn’t the same. Avoid clothes that are too tight or too loose. "Looking the part" is just as important as "dressing the part," so make sure you are cleaned and groomed in a way that’s appropriate for the occasion. The following “Getting Real” box goes into more detail about professional dress in a variety of contexts.

“Getting Real”: Professional Dress and Appearance

No matter what professional field you go into, you will need to consider the importance of personal appearance. Although it may seem petty or shallow to put so much emphasis on dress and appearance, impressions matter, and people make judgments about our personality, competence, and credibility based on how we look. In some cases, you may work somewhere with a clearly laid out policy for personal dress and appearance. In many cases, the suggestion is to follow guidelines for “business casual.” Despite the increasing popularity of this notion over the past twenty years, people’s understanding of what business casual means is not consistent (Cullen, 2008). The formal dress codes of the mid-1900s, which required employees to wear suits and dresses, gave way to the trend of business casual dress, which seeks to allow employees to work comfortably while still appearing professional (Heathfield, S. M., 2012). While most people still dress more formally for job interviews or high-stakes presentations, the day-to-day dress of working professionals varies. Here are some tips for maintaining “business casual” dress and appearance:

• Things to generally avoid. Jeans, hats, flip-flops, exposed underwear, exposed stomachs, athletic wear, heavy cologne/perfume, and chewing gum.
• General dress guidelines for men. Dress pants or khaki pants, button-up shirt or collared polo/golf shirt tucked in with belt, and dress shoes; jacket and/or tie are optional.
• General dress guidelines for women. Dress pants or skirt, blouse or dress shirt, dress, and closed-toe dress shoes; jacket is optional.
• Finishing touches. Make sure shoes are neat and polished, not scuffed or dirty; clothes should be pressed, not wrinkled; make sure fingernails are clean and trimmed/groomed; and remove any lint, dog hair, and so on from clothing.

Obviously, these are general guidelines and there may be exceptions. It’s always a good idea to see if your place of business has a dress code, or at least guidelines. If you are uncertain whether or not something is appropriate, most people recommend to air on the side of caution and choose something else. While consultants and professionals usually recommend sticking to dark colors such as black, navy, and charcoal and/or light colors such as white, khaki, and tan, it is OK to add something that expresses your identity and makes you stand out, like a splash of color or a nice accessory like a watch, eyeglasses, or a briefcase. In fact, in the current competitive job market, employers want to see that you are serious about the position, can fit in with the culture of the organization, and are confident in who you are (Verner, 2008).

• What do you think is the best practice to follow when dressing for a job interview?
• In what professional presentations would you want to dress formally? Business casual? Casual?
• Aside from the examples listed previously, what are some other things to generally avoid, in terms of dress and appearance, when trying to present yourself as a credible and competent communicator/speaker?
• In what ways do you think you can conform to business-casual expectations while still preserving your individuality?

Verbal Delivery

Vocal delivery includes components of speech delivery that relate to your voice. Incorporating vocal variety in terms of volume, pitch, rate, and pauses is key to being a successful speaker. Our voice is important to consider when delivering our speech for two main reasons. First, vocal delivery can help us engage and interest the audience. Second, vocal delivery helps ensure that our ideas are communicated clearly. We have all had the displeasure of listening to an unengaging speaker. Even though the person may care about his or her topic, an unengaging delivery that doesn’t communicate enthusiasm will translate into a lack of interest for most audience members. Although a speaker can be visually engaging by incorporating movement and gestures, a flat or monotone vocal delivery can be sedating or even annoying.

Volume refers to the relative softness or loudness of your voice . Like most of the other issues we’ve discussed in this section, the proper volume for a given speaking engagement usually falls on the scale in Figure \(\PageIndex{1}\): The Goldilocks Paradigm of Delivery. If you speak too softly (“too little” volume), your audience will struggle to hear and understand you and may give up trying to listen. If you speak with “too much” volume, your audience may feel that you are yelling at them, or at least feel uncomfortable with you shouting. The volume you use should fit the size of the audience and the room.

When speaking in a typically sized classroom or office setting that seats about twenty-five people, using a volume a few steps above a typical conversational volume is usually sufficient. When speaking in larger rooms, you will need to project your voice. You may want to look for nonverbal cues from people in the back rows or corners, like leaning forward or straining to hear, to see if you need to adjust your volume more. Obviously, in some settings, a microphone will be necessary to be heard by the entire audience. Softer speakers are sometimes judged as meek, which may lead to lowered expectations for the speech or less perceived credibility. Louder speakers may be seen as overbearing or annoying, which can lead audience members to disengage from the speaker and message. Be aware of the volume of your voice and, when in doubt, increase your volume a notch, since beginning speakers are more likely to have an issue of speaking too softly rather than too loudly.

Public speaking relies on the voice for interest, credibility, audibility, and clarity. The British Prime Minister of the 19th century was quoted saying, “There is no greater index of character so sure as the voice.” While that seems exaggerated today, a public speaker at any level cannot ignore the energy, loudness, and clarity in their voice. There are four steps to voice production: breathing (produced by the lungs, which are largely responsible for the vocal characteristic of volume); phonation (the production of the sound in the vocal folds, which close and vibrate to produce sound for speaking as the air is exhaled over them; phonation creates pitch); resonation (a type of amplification of the sound in the larynx, oral cavity, and nasal cavity, which creates the characteristic of quality); and articulation, which produces the sounds of language others can understand and is responsible for rate and for being understood.

The visual in Figure \(\PageIndex{5}\) shows a cutaway of these parts of the anatomy. Your instructor may give you more directions on maximizing the power of your voice to achieve more variety and power. In section 11.6 we include a vocal exercise for doing so. We have all listened to a low-energy, monotone, monorate speaker and know how hard it is, so you should pay attention to your recording, perhaps by closing your eyes and just listening, to see if your voice is flat and lifeless.

Pitch  is  the relative highness or lowness of your voice , and like everything, you can have too much or too little (with regard to the variation of it). Too much pitch variation occurs when people “sing” their speeches, and their voices oscillate between very high pitched and very low pitched. While uncommon, this is sometimes attributed to nerves. More common is too little variation in pitch , which is known as being monotone .

Delivering a speech in a monotone manner is usually caused by reading too much; generally, the speaker’s focus is on saying the words correctly (because they have not practiced). They forget to speak normally to show their interest in the topic, as we would in everyday conversation. Changing our pitch is a good way to communicate enthusiasm and indicate emphasis or closure. In general, our pitch goes up when we are discussing something exciting. Our pitch goes down slightly when we emphasize a serious or important point. Lowering the pitch is also an effective way to signal transitions between sections of your speech or the end of your speech, which cues your audience to applaud and avoids an awkward ending.

For most people, changing pitch isn’t a major issue, but if you think it might be for you, ask the people in your practice audience what they think. You can also record yourself practicing your speech to help determine if the amount of pitch variety and enthusiasm you think you convey while speaking actually comes through. Generally, if we are interested in and passionate about communicating our thoughts, we are not likely to be monotone. We are rarely monotone when talking to friends and family about matters of importance to us, so pick topics you care about.

The rate of speaking refers to how fast or slow you speak . Too little rate (i.e. speaking too slowly) will make it sound like you may not fully know your speech or what you are talking about, and will ultimately cost you some credibility with your audience. It may also result in the audience being bored and lose focus on what you are saying. Speaking slowly may lead the audience to infer that the speaker is uninterested, uninformed, or unprepared to present his or her own topic. These negative assumptions, whether they are true or not, are likely to hurt the credibility of the speaker. Rate is one reason you should try to record yourself, even if just audio on your phone, beforehand and be mindful of time when you practice. Your voice’s rate will affect the time it takes to give the speech.

By contrast, too much rate (i.e. speaking too fast) can be overly taxing on an audience’s ability to keep up with and digest what you are saying. It sometimes helps to imagine that your speech is a jog or run that you and your friends (the audience) are taking together. You (as the speaker) are setting the pace based on how quickly you speak. If you start sprinting, it may be too difficult for your audience to keep up and they may give up halfway through. Some people naturally speak faster than others, which is fine, but we can all alter our rate of speaking with practice. If you find that you are a naturally fast speaker, make sure that you do not “speed talk” through your speech when practicing it. As always, recording and timing your speech during practice helps. You can also include reminders to “slow down” on your speaking outline.

You especially will want to maintain a good, deliberate rate at the beginning of your speech because your audience will be getting used to your voice. We have all called a business where the person answering the phone mumbles the name of the business in a rushed way. We aren’t sure if we called the right number. Since the introduction is designed to get the audience’s attention and interest in your speech, you will want to focus on clear delivery there. Regulating rate is another reason why video-recording yourself can be so helpful because we often do not realize how fast we speak.

The common misconception for public speaking students is that pausing during your speech is bad, but that isn’t necessarily true. You pause in normal conversations, so you shouldn’t be afraid of pausing while speaking. This is especially true if you are making a particularly important point or want for a statement to have a more powerful impact: you will want to give the audience a moment to digest what you have said.

For example, consider the following statement: “Because of issues like pollution and overpopulation, in 50 years the earth’s natural resources will be so depleted that it will become difficult for most people to obtain enough food to survive.” Following a statement like this, you want to give your audience just a brief moment to fully consider what you are saying. Hopefully, they will think something along the lines of What if I’m still alive then? or  What will my children do ? and become more interested in hearing what you have to say

Of course, there is such a thing as pausing too much, both in terms of frequency and length. Someone who pauses too often (after each sentence) may come off seeming like they don’t know their speech very well. Someone who pauses too long (more than a few seconds), runs the risk of the audience feeling uncomfortable or, even worse becoming distracted or letting their attention wander. We are capable of processing words more quickly than anyone can speak clearly, which is one of the reasons listening is difficult. Pauses should be controlled to maintain the attention of the audience.

Vocalized pauses

At various points during your speech, you may find yourself in need of a brief moment to collect your thoughts or prepare for the next section of your speech. At those moments, you will be pausing, but we don’t always like to let people know that we’re pausing. So what many of us do in an attempt to “trick” the audience is fill in those pauses with sounds so that it appears that we haven’t actually paused. These are known as vocalized pauses , or sometimes “fillers.” Another term for them is “nonfluencies.”

Everyone uses vocalized pauses to some degree, but not everyone’s vocalized pauses are problematic. This obviously becomes an issue when the vocalized pauses become distracting due to their overuse. We have little doubt that you can remember a time when you were speaking to someone who said the word “like” after every three words and you became focused on it. One of your authors remembers attending a wedding and (inadvertently) began counting the number of times the best man said “like” during his toast (22 was the final count). The most common vocalized pause is “uh,” but then there are others. Can you think of any?

The bad news here is that there is no quick fix for getting rid of your vocalized pauses. They are so ingrained into all of our speech patterns that getting rid of them is a challenge. However, there is a two-step process you can employ to begin eliminating them. First, you need to identify what your particular vocalized pause is. Do you say “um,” “well,” or “now” before each sentence? Do you finish each thought with, “you know?” Do you use “like” before every adjective (as in “he was like so unhappy”)?

After figuring out what your vocalized pause is, the second step is to carefully and meticulously try to catch yourself when you say it. If you hear yourself saying “uh,” remind yourself, I need to try to not say that. Catching yourself and being aware of how often you use vocalized pauses will help you begin the process of reducing your dependence on them and hopefully get rid of them completely. If you do lose your train of thought, having a brief silent pause is better than injecting a vocalized pause, because the audience may not even notice the pause or may think it was intentional.

Common Causes of Vocalized Pauses

• Lack of preparation. Effective practice sessions are the best way to prevent these.
• Not writing for speaking. If you write your speech the way you’ve been taught to write papers, you will have these vocalized pauses. You must translate the written words into something easier for you to present orally. To do this, read your speech aloud and edit as you write to make sure your speech is easy for you to speak.
• A poorly prepared speaking outline. Whether it is on paper or note cards, sloppy writing, unorganized bullet points, or incomplete/insufficient information on a speaking outline leads to these.
• Distractions. Audience members and the external environment are unpredictable. Hopefully, audience members will be polite and will silence their phones, avoid talking while the speaker is presenting, and avoid moving excessively. There could also be external noise that comes through a door or window. A speaker can also be distracted by internal noise such as thinking about other things.

Vocal Variety

Overall, the lesson to take away from this section on vocal delivery is that variety is key. Vocal variety includes changes in your rate, volume, and pitch that can make you look more prepared, seem more credible, and be able to engage your audience better. Employing vocal variety is not something that takes natural ability or advanced skills training. It is something that beginning speakers can start working on immediately and everyone can accomplish. The key is to become aware of how you use your voice when you speak, and the best way to do this is to record yourself. We all use vocal variety naturally without thinking about it during our regular conversations, and many of us think that this tendency will translate over to our speaking voices. This is definitely not the case for most beginning speakers. Unlike in your regular conversations, it will take some awareness and practice to use vocal variety in speeches. Since it’s something anyone can do, improving in this area will add to your speaking confidence, which usually translates into better speeches and better grades further on.

Articulation

Articulation refers to the clarity of sounds and words we produce . If someone is articulate, they speak words clearly, and speakers should strive to speak clearly. Poor articulation results when speakers do not speak clearly. For example, a person may say dinnt instead of didn’t , gonna instead of going to , wanna instead of want to , or hunnerd instead of hundred . Unawareness and laziness are two common challenges to articulation. As with other aspects of our voice, many people are unaware that they regularly have errors in articulation. Recording yourself speak and then becoming a higher self-monitor are effective ways to improve your articulation. Laziness, on the other hand, requires a little more motivation to address. Some people just get in the habit of not articulating their words well. Both mumbling and slurring are examples of poor articulation. In more informal settings, this type of speaking may be acceptable, but in a formal setting, it will be negatively received, which will hurt a speaker’s credibility. Perhaps the promise of being judged more favorably, which may help a person become more successful, is enough to motivate a mumbler to speak more clearly.

When combined with a low volume, poor articulation becomes an even greater problem. When you notice that you have trouble articulating a particular word, you can either choose a different word to include in your speech or you can repeat it a few times in a row in the days leading up to your speech to get used to saying it.

Pronunciation

Unlike articulation, which focuses on the clarity of words, pronunciation refers to speaking words correctly, including the proper sounds of the letters and the proper emphasis . Mispronouncing words can damage a speaker’s credibility, especially when the correct pronunciation of a word is commonly known. I have actually heard someone, presenting on the topic of pronunciation, mispronounce the word pronunciation , saying “pro-NOUN-ciation” instead of “pro-NUN-ciation.” In such a case, it would not be unwarranted for the audience to question the speaker’s expertise on the subject.

We all commonly run into words that we are unfamiliar with and therefore may not know how to pronounce. Here are three suggestions when faced with this problem. The first is to look the word up in an online dictionary. Many dictionaries have a speaker icon with their definitions, and when you click on it, you can hear the correct pronunciation of a word. Some words have more than one pronunciation—for example, Caribbean —so choosing either of the accepted pronunciations is fine. Just remember to consistently use that pronunciation to avoid confusing your audience. If a word doesn’t include audio pronunciation, you can usually find the phonetic spelling of a word, which is the word spelled out the way it sounds. There will occasionally be words that you can’t locate in a dictionary. These are typically proper nouns or foreign words. In this case, you can “phone-a-friend.” Call up the people you know who have large vocabularies or are generally smart when it comes to words, and ask them if they know how to pronounce them. If they do, and you find them credible, you’re probably safe to take their suggestion. The third option is to “fake it ‘til you make it” and should only be used as a last resort. If you can’t find the word in a dictionary and your smart friends don’t know how to pronounce it, it’s likely that your audience will also be unfamiliar with the word. In that case, using your knowledge of how things are typically pronounced, decide on a pronunciation that makes sense and confidently use it during your speech. Most people will not question it. In the event that someone does correct you on your pronunciation, thank him or her for correcting you and adjust your pronunciation.

The ten items listed above represent the major delivery issues you will want to be aware of when giving a speech, but it is by no means an exhaustive list. There is, however, one final piece of delivery advice we would like to offer. We know that no matter how hard you practice and how diligent you are in preparing for your speech, you are most likely going to mess up some aspect of your speech when you give it in class, at least a little. That’s normal. Everyone does it. The key is to not make a big deal about it or let the audience know you messed up. Odds are that they will never even realize your mistake if you don’t tell them there was a mistake. Saying something like “I can’t believe I messed that up” or “Can I start over?” just telegraphs to the audience your mistake. In fact, you have most likely never heard a perfect speech delivered in your life. It is likely that you just didn’t realize that the speaker missed a line or briefly forgot what they wanted to say.

As has been the driving maxim of this chapter, this means that you need to

Practice your speech beforehand, at home or elsewhere, the way you will give it in class .

Since you know you are likely going to make some sort of mistake in class, use your practice time at home to work on how you will deal with those mistakes. If you say a word incorrectly or start reading the wrong sentence, don’t go back and begin that section anew. That’s not what you would do in class, so just correct yourself and move on. If you practice dealing with your mistakes at home, you will be better prepared for the inevitable errors that will find their way into your speech in class.

A final thought on practice. We have all heard, “Practice makes perfect.” That is not always true. Practice makes permanent; the actions become habitual. If you practice incorrectly, your performance will be incorrect. Be sure your practice is correct.

Key Takeaways

• Facial expressions help communicate emotions and enthusiasm while speaking. Make sure that facial expressions are consistent with the content being presented. Record yourself practicing your speech in order to evaluate your use of facial expressions.
• Eye contact helps establish credibility and keep your audience’s attention while you’re speaking.
• Posture should be comfortable and appropriate for the speaking occasion.
• Emphatic and descriptive gestures enhance the verbal content of our speech. Gestures should appear spontaneous but be purposeful.
• Movements from the waist down should be purposefully used to emphasize a point or as a transition during a speech.
• Audience members will make assumptions about your competence and credibility based on dress and personal appearance. Make sure your outer presentation of self is appropriate for the occasion and for the impression you are trying to project.
• Visual aids can add to your speech but can also interfere with your delivery and negatively affect your credibility if not used effectively.
• Speakers should use vocal variety, which is changes in rate, volume, and pitch, to make a speech more engaging.
• Speakers should use proper articulation and pronunciation to make their message clear.
• Interruptions to the fluency of a speech, including fluency hiccups and verbal fillers, detract from the speaker’s message and can lessen a speaker’s credibility.
• Identify three goals related to delivery that you would like to accomplish in this course. What strategies/tips can you use to help achieve these goals?
• What nonverbal adaptors have you noticed that others use while speaking? Are you aware of any nonverbal adaptors that you have used? If so, what are they?
• Getting integrated: Identify some steps that speakers can take to ensure that their dress and physical appearance enhance their credibility. How might expectations for the dress and physical appearance vary from context to context (academic, professional, personal, and civic)?
• Record yourself practicing your speech. How does your speech sound in terms of vocal variety? Cite specific examples.
• Listen to your recorded speech again. How would you evaluate your articulation and pronunciation? Cite specific examples.
• Over the course of a day, take note of verbal fillers that you tend to use. List them here so you can be a higher self-monitor and begin to notice and lessen your use of them.

Cullen, L. T., “What (Not) to Wear to Work,” Time , June 9, 2008, 49.

Heathfield, S. M., “Dress for Success: A Business Casual Dress Code,” About.com , accessed February 7, 2012, http://humanresources.about.com/od/workrelationships/a/dress_code.htm .

Koch, A., Speaking with a Purpose , 7th ed. (Boston, MA: Pearson, 2007), 105.

Verner, A., “Interview? Ditch the Navy Suit,” The Globe and Mail , December 15, 2008, L1.

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Chapter 34: Delivery

Learning Objectives

• Distinguish between visual delivery and verbal delivery
• Utilize specific techniques to enhance vocal delivery
• Describe the importance of nonverbal delivery in public speaking
• Highlight common non-verbal pitfalls
• Utilize specific techniques to enhance non-verbal delivery

Key Terms and Concepts

• visual delivery
• verbal delivery
• verbal communication
• nonverbal communication
• vocal enunciation
• vocal pauses

You’ve done the research. You’ve written the information down into an outline, and transferred all of that onto a 3×5 cue card using keywords. Now it’s finally time to practice.

By now, you should recognize that a presentation—like all communication—is more than just transferring information from one person to another. It’s all about how you communicate that information. Ultimately, your delivery is going to be a big part of that. More specifically, your visual delivery  and verbal delivery will have a huge impact on how your message is received and the overall experience of your audience. Rather than a check-list of skillsets, we invite you to read these as a series of inter-related behaviors and practices.

Visual Delivery

Have you played charades ? Many of you have likely “acted out” a person, place, or a thing for an audience, using only your body and no words. Charades, like many games, demonstrates the heightened or exaggerated use of nonverbal communication —through acting out, the game highlights how powerful this communication method can be.

When speaking, similar to charades, your job is to create a captivating experience for your audience that leads them to new information or to consider a new argument. Nonverbals provide an important part of that experience by accentuating your content and contributing to an aesthetic experience.

As we discussed earlier, public speaking is embodied, and your nonverbals are a key part of living and communicating in and through your body. Here are the nonverbals that we will discuss in this section:

• eye contact
• facial expressions
• gestures and hands
• feet and posture
• moving in the space

All of the above enhance your message and invite your audience to give their serious attention to it—and to you. Your credibility , your sincerity, and your knowledge of your speech become apparent through your nonverbal behaviors.

Eye Contact

Imagine bringing in two qualified applicants for a job opening that you were responsible to fill. Each applicant will sit directly across from you and three other colleagues who are assisting.

While answering questions, Applicant 1 never breaks eye contact with you. It’s likely that, as the interview progresses, you begin to feel uncomfortable, even threatened, and begin shifting your own eyes around the room awkwardly. When the applicant leaves, you finally take a deep breath but realize that you can’t remember anything the applicant said.

Applicant 2 enters and, unlike the first, looks down at their notes and never makes direct eye contact. As you try to focus on their answers, they seem so uncomfortable that you aren’t able to concentrate on the exchange.

Both approaches are common mistakes when integrating eye contact into a speech. We have likely all seen speakers who read their presentation from notes and never look up. It’s also common for a speaker to zoom in on one audience member (such as the teacher!) and never break their gaze.

The general rule is that 80% of your total speech time should be spent making eye contact with your audience. When you’re able to connect by using eye contact, you create a more intimate, trusting, and transparent experience.

It’s important to note that you want to establish genuine eye contact with your audience, and not “fake” eye contact. There have been a lot of techniques generated for “faking” eye contact, and none of them look natural. For example, these approaches aren’t great:

• Three points on the back wall – One technique says you can just pick three points on the back wall and look at each point. What ends up happening, though, is you look like you are staring off into space and your audience will spend the majority of your speech trying to figure out what you are looking at. This technique may work better for a larger audience, but in a more intimate space (such as the classroom), the audience is close enough to be suspicious. Put simply: we can tell you aren’t looking at us.
• The swimming method – This happens when someone is reading their speech and looks up quickly and briefly, not unlike a swimmer who pops their head out of the water for a breath before going back under. Eye contact is more than just physically moving your head; it is about looking at your audience and establishing a connection.

Instead, work to maintain approximately three seconds of eye contact with audience members throughout the room. You are, after all, speaking to them, so use your eyes to make contact. This approach may also reduce some anxiety because you can envision yourself speaking directly to one person at a time, rather than a room full of strangers.

Facial Expressions

Picture being out to dinner with a friend and, as you finish telling a story about a joke you played on your partner, you look up to a grimacing face.

“What?” you ask.

“Oh, nothing,” they reply. But their face says it all.

Realizing that their face has “spilled the beans” so to speak, your friend might correct their expression by shrugging and biting their lip—a move that may insinuate nervousness or anxiety. You perceive that they didn’t find your story as humorous as you’d hoped.

Facial expressions communicate to others (and audiences) in ways that are consistent or inconsistent with your message. In the example above, your friend’s feedback of “oh, nothing” was inconsistent with their facial expressions. Their words didn’t trump their facial expressions, however, and their nonverbal feedback was part of the communication.

In the context of your speech, your facial expressions will matter. Your audience will be looking at your face to guide them through the speech, so these expressions are an integral part of communicating meaning to your audience.

In fact, if your facial expressions seem inconsistent with or contradictory to the tone of the argument, an audience may go so far as to feel distrust toward you as a speaker. Children might, for example, say, “I’m fine” or “It doesn’t hurt” after falling and scraping their knee, but their face often communicates a level of discomfort. In this case, their facial expression is inconsistent with their verbal message. If you’re frowning while presenting information that the audience perceives to be positive, they may feel uneasy or unsure how to process that information. So, consistency can increase your ethos .

Similarly, your facial expressions, like the soundtrack of a movie or commercial, can assist in setting the aesthetic tone; they are part of developing pathos . Given the amount of information that we all encounter daily, including information about global injustices, it’s often insufficient to merely state the problem and how to solve it. Audience members need buy-in from you as the speaker. Using facial expressions to communicate emotions, for example, can demonstrate your commitment to and feelings about an issue.

To be clear, facial expressions, like other forms of nonverbal communication , can greatly impact an audience member’s perception of the speaker, but not all audiences may interpret your expressions the same.

What you wear can either enhance or detract from the audience’s experience. Like facial expressions, you want your attire to be consistent with the message that you’re delivering. Context is important here, since the purpose and audience will inform appropriate attire.

We recommend considering two questions when selecting your attire:

First, what attire matches the occasion? Is this a casual occasion? Does it warrant a more professional or business-casual approach? If you’re speaking at an organization’s rally, for example, you may decide to wear attire with the organization’s logo and jeans. Other occasions, such as a classroom or city council meeting, may require a higher level of professional attire.

Second, ask yourself, “have I selected any attire that could be distracting while I’m speaking?” Certain kinds of jewelry, for example, might make additional noise or move around your arm, and audiences can focus too much on the jewelry. In addition to noise-makers, some attire can have prints that might distract, including letters, wording, or pictures.

Your attire can influence how the audience perceives you as a speaker—that is, your credibility—which, as we’ve discussed, is key to influencing listeners.

When you (and your body) move, you communicate. You may, for example, have a friend who, when telling exciting stories, frantically gestures and paces the room—their movement is part of how they communicate their story. They likely do this unconsciously, and that’s often how much of our informal movement occurs.

Many of us, like your friend, have certain elements of movement that we comfortably integrate into our daily interactions. In order to determine how to integrate movements most effectively into your speech, ask yourself, “how can I utilize these movements (or put them in check) to enhance the audience’s experience?” In this section, we will introduce how and why movement should be purposefully integrated into your speech. We’ll focus on your hands and your feet, and consider how to move around the space.

Not sure what nonverbals you commonly use when communicating? Ask a friend! Your friends are observant, and they can likely tell you if you over-gesture, look down, stay poised, etc. Use this inventory to determine areas of focus for your speeches.

Gestures and Hands

Everyone who gives a speech in public gets scared or nervous. Even professionals who do this for a living feel that way, but they have learned how to combat those nerves through experience and practice. When we get scared or nervous, our bodies emit adrenaline into our systems so we can deal with whatever problem is causing us to feel that way. In a speech, that burst of adrenaline is going to try to work its way out of your body and manifest itself somehow. One of the main ways is through your hands.

Three common reactions to this adrenaline rush are:

• Jazz hands! It may sound funny, but nervous speakers can unknowingly incorporate “jazz hands”—shaking your hands at your sides with fingers opened wide—at various points in their speech. While certainly an extreme example, this and behaviors like it can easily becoming distracting.
• Stiff as a board . At the other end of the scale, people who don’t know what to do with their hands or use them “too little” sometimes hold their arms stiffly at their sides, behind their backs, or in their pockets, all of which can also look unnatural and distracting.
• Hold on for dear life! Finally, some speakers might grip their notes or a podium tightly with their hands. This tendency might also result in tapping on a podium, table, or another object nearby.

It’s important to remember that just because you aren’t sure what your hands are doing does not mean they aren’t doing something . Fidgeting, making jazz hands, gripping the podium, or keeping hands in pockets are all common and result in speakers asking, “did I really do that? I don’t even remember!”

Are you someone who uses gestures when speaking? If so, great! Use your natural gestures to create purposeful aesthetic emphasis for your audience. If you were standing around talking to your friends and wanted to list three reasons why you should all take a road trip this weekend, you would probably hold up your fingers as you counted off the reasons (“First, we hardly ever get this opportunity. Second, we can…”). Try to pay attention to what you do with your hands in regular conversations and incorporate that into your delivery. Be conscious, though, of being over the top and gesturing at every other word. Remember that gestures highlight and punctuate information for the audience, so too many gestures (like jazz hands) can be distracting.

Similarly, are you someone who generally rests your arms at your sides? That’s OK, too! Work to keep a natural (and not stiff) look, but challenge yourself to integrate a few additional gestures throughout the speech.

Feet and Posture

Just as it does through your hands, nervous energy might try to work its way out of your body through your feet. Common difficulties include:

• The side-to-side. You may feel awkward standing without a podium and try to shift your weight back and forth. On the “too much” end, this is most common when people start “dancing” or stepping side to side.
• The twisty-leg. Another variation is twisting feet around each other or the lower leg.
• Stiff-as-a-board. On the other end are speakers who put their feet together, lock their knees, and never move from that position. Locked knees can restrict oxygen to your brain, so there are many reasons to avoid this difficulty.

These options look unnatural, and therefore will prove to be distracting to your audience.

The default position for your feet, then, is to have them shoulder-width apart, with your knees slightly bent. Since public speaking often results in some degree of physical exertion, you need to treat speaking as a physical activity. Public speaking is, after all, a full body experience. Being in-tune and attuned to your body will allow you to speak in a way that’s both comfortable for you and the audience.

In addition to keeping your feet shoulder-width apart, you’ll also want to focus on your posture. By f ocusing on good posture over time, it will eventually become habitual.

Moving in the Space

We know that you’re likely wondering, “Should I do any other movement around the room?”

Unfortunately, there isn’t an easy answer. Movement depends on two overarching considerations:

1) What’s the space?

2) What’s the message?

First, movement is always informed by the space in which you’ll speak. Consider the two following examples:

• You’ll be a giving a presentation at a university where a podium is set up with a stable microphone.
• You’re speaking at a local TedTalk event with an open stage.

Both scenarios provide constraints and opportunities for movement.

In the university space, you must stay planted behind the microphone to guarantee sound.  While somewhat constraining, this setup does allow a stable location to place your notes and a microphone to assist in projecting , and it allows you to focus on other verbal and nonverbal techniques.

In the TedTalk example, you are not constrained by a stable microphone and you have a stage for bodily movement. The open stage means that the entire space becomes part of the aesthetic experience for the audience. However, if you are less comfortable with movement, the open space may feel intimidating because audiences may assume that you’ll use the entire space.

Once you have knowledge of the speaking space and speech content, you can start using movement to add dimension to the aesthetic experience for your audience.

One benefit of movement is that it allows you to engage with different sections of the audience. If you are not constrained to one spot (in the case of a podium or a seat, for example), then you are able to use movement to engage with the audience by adjusting your spatial dynamic. You can literally move your body to different sides of the stage and audience. Such a use of space enables each side of a room to be pulled in to the content because you close the physical distance and create clear pathways for eye contact.

Without these changes, sections of the audience may feel lost or forgotten. Consider your role as a student. Have you experienced a professor or teacher who stays solitary and does not move to different sides of the room? It can be difficult to stay motivated to listen or take notes if a speaker is dominating one area of the space.

Changing the spatial dynamics goes beyond moving from side-to-side. You can also move forward and backward. This allows you to move closer to the audience or back away depending on what experience you’re trying to create.

In addition to engaging with the audience, movement often signals a transition between ideas or an attempt to visually enunciate an important component of your information. You may want to signal a change in time or mark progression. If you’re walking your audience through information chronologically, movement can mark that temporal progression where your body becomes the visual marker of time passing.

When you speak, moving in the space can be beneficial. As you plan your purposeful movement, be aware of the message you’re providing and the space in which you’re speaking.

Verbal Delivery

Humans are communicators. We rely on communication processes to make sense of our world, and we rely on others’ communicating with us to create shared meaning. Through symbols, we use and adapt language with one another and our communities.

The same is true for speeches, but what symbols you select and how you portray them—what we’ll call verbal delivery — are dependent on your audience and how they experience or comprehend what you say.

For example, consider your favorite podcaster or podcast series. We love crime podcasts! Despite being reliant on verbal delivery only, the presenters’ voices paint an aesthetic picture as they walk us through stories around crime, murder, and betrayal. So, how do they do it? What keeps millions of people listening to podcasts and returning to their favorite verbal-only speakers? Is it how they say it? Is it the language they choose? All of these are important parts of effective verbal delivery .

Below, we begin discussing verbal delivery , looking at the following topics:

You may have experienced a situation where an audience notified a speaker that they couldn’t be heard. “Louder!” Here, the audience is letting the speaker know to increase their volume, or the relative softness or loudness of one’s voice. In this example, the speaker needed to more fully project their vocals to fit the speaking-event space by increasing their volume. In a more formal setting, however, an audience may be reluctant to give such candid feedback, so it is your job to prepare.

Projection is a strategy to vocally fill the space ; thus, the space dictates which vocal elements need to be adapted because every person in the room should comfortably experience your vocal range. If you speak too softly (too little volume or not projecting ), your audience will struggle to hear and understand and may give up trying to listen. If you speak with too much volume, your audience may feel that you are yelling at them, or at least feel uncomfortable with you shouting. The volume you use should fit the size of the audience and the room.

Vocal Enunciation

Vocal enunciation is often reduced to pronouncing words correctly, but enunciation also describes the expression of words and language.

Have you ever spoken to a friend who replied, “Stop that! You’re mumbling.” If so, they’re signaling to you that they aren’t able to understand your message. You may have pronounced the words correctly but had poorly enunciated the words, leading to reduced comprehension.

One technique to increase enunciation occurs during speech rehearsal, and it’s known as the “dash” strategy: e-nun-ci-ate e- ve – ry syll – a – bal in your pre- sen -ta- tion .

The dashes signify distinct enunciation to create emphasis and expression. However, don’t go overboard! The dash strategy is an exaggerated exercise, but it can lead to a choppy vocal delivery .

Instead, use the dash strategy to find areas where difficult and longer words need more punctuated emphasis and, through rehearsal, organically integrate those areas of emphasis into your presentational persona.

The rate is how quickly or slowly you say the words of your speech. A slower rate may communicate to the audience that you do not fully know the speech. “Where is this going?” they may wonder. It might also be slightly boring if the audience is processing information faster than it’s being presented.

By contrast, speaking too fast can be overly taxing on an audience’s ability to keep up with and digest what you are saying. It sometimes helps to imagine that your speech is a jog that you and your friends (the audience) are taking together. You (as the speaker) are setting the pace based on how quickly you speak. If you start sprinting, it may be too difficult for your audience to keep up and they may give up halfway through. Most people who speak very quickly know they speak quickly, and if that applies to you, just be sure to practice slowing down and writing yourself delivery cues in your notes to maintain a more comfortable rate.

You will want to maintain a good, deliberate rate at the beginning of your speech because your audience will be getting used to your voice. We have all called a business where the person answering the phone mumbles the name of the business in a rushed way. We aren’t sure if we called the right number. Since the introduction is designed to get the audience’s attention and arouse interest in your speech, you will want to focus on clear vocal rate here.

You might also consider varying the rate depending on the type of information being communicated. While you’ll want to be careful going too slow consistently, slowing your rate for a difficult piece of supporting material may be helpful. Similarly, quickening your rate in certainly segments can communicate an urgency.

Although the experience might seem awkward, watching yourself give a speech via recording (or web cam) is a great way to gauge your natural rate and pace.

Vocal Pauses

The common misconception for public speaking students is that pausing during your speech is bad, but vocal pauses can increase both the tone and comprehension of your argument. This is especially true if you are making a particularly important point or wanting a statement to have powerful impact: you will want to give the audience a moment to digest what you have said. You may also be providing new or technical information to an audience that needs additional time to absorb what you’re saying.

For example, consider the following statement:

Following a statement like this, you want to give your audience a brief moment to fully consider what you are saying.

Use audience nonverbal cues and feedback (and provide them as an audience member) to determine whether additional pauses may be necessary for audience comprehension. Audiences are generally reactive and will use facial expressions and body language to communicate if they are listening, if they are confused, angry, or supportive.

Of course, there is such a thing as pausing too much, both in terms of frequency and length. Someone who pauses too often may appear unprepared. Someone who pauses too long (more than a few seconds) runs the risk of the audience feeling uncomfortable or, even worse, becoming distracted or letting their attention wander.

Pauses should be controlled to maintain attention of the audience and to create additional areas of emphasis.

Key Takeaways

• How you communicate your speech—and how the audience interprets the information—will be depend on your visual delivery and verbal delivery .
• Your visual delivery will depend on the nonverbal elements of your speech, which include eye contact, facial expressions, attire, and movement.
• Your verbal delivery will depend on how you say the words themselves. Are you speaking loud enough? Clear enough? How fast are you speaking?  Are you pausing enough to let your words resonate with audience? All of these things will impact how the audience interprets and retains what you say.

Attributions

This chapter is adapted from “ Speak Out, Call In: Public Speaking as Advocacy ” by Meggie Mapes (on Pressbooks ). It is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

This chapter is also adapted from “ Speak Out, Call In: Public Speaking as Advocacy ” by Meggie Mapes (on Pressbooks ). It is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Image #1: “ Michael Ondaatje Tualane Lecturn 2010 ” (on Wikimedia Commons) is used under a   Creative Commons   Attribution 2.0 Generic License

Image #2: “ TED Talk Santa Barbara, CA ” (on Wikimedia Commons) is used under a   Creative Commons Attribution-Share Alike 4.0 International License

the way you use elements of nonverbal communication—eye contact, facial expressions, attire, and movement—to communicate your message

using your voice to communicate a message through projection, vocal enunciation and punctuation, pace and rate, and vocal pauses

the transfer of information through the use of body language including eye contact, facial expressions, gestures and more

the receiver or receivers of a message

a quality that allows others to trust and believe you

a rhetorical appeal that addresses the values of an audience as well as establishes authorial credibility/character

a rhetorical appeal that tries to tap into the audience's emotions to get them to agree with a claim

a technique for making your voice loud and clear that is more than just speaking loudly or shouting

a speaking technique where words are pronounced correctly and expressed in such a way that it draws in the audience

how quickly or slowly you speak during a presentation

a strategic pause during a presentation that gives your audience a chance to fully understand what has been said

Effective Professional Communication: A Rhetorical Approach Copyright © 2021 by Rebekah Bennetch; Corey Owen; and Zachary Keesey is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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3.2 Methods of Speech Delivery

Impromptu Speaking

Impromptu speaking is the presentation of a short message without advance preparation. You have probably done impromptu speaking many times in informal, conversational settings. Self-introductions in group settings are examples of impromptu speaking: “Hi, my name is Steve, and I’m a volunteer with the Homes for the Brave program.” Another example of impromptu speaking occurs when you answer a question such as, “What did you think of the movie?” Your response has not been preplanned, and you are constructing your arguments and points as you speak. Even worse, you might find yourself going into a meeting and your boss says, “I want you to talk about the last stage of the project. . . “ and you have no warning.

The advantage of this kind of speaking is that it’s spontaneous and responsive in an animated group context. The disadvantage is that the speaker is given little or no time to contemplate the central theme of his or her message. As a result, the message may be disorganized and difficult for listeners to follow.

Here is a step-by-step guide that may be useful if you are called upon to give an impromptu speech in public:

• Take a moment to collect your thoughts and plan the main point or points you want to make.
• Thank the person for inviting you to speak. Do not make comments about being unprepared, called upon at the last moment, on the spot, or uneasy. No one wants to hear that and it will embarrass others and yourself.
• Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
• Stay on track. Answer the question or prompt as given; resist the temptation to go elsewhere.
• If you can, use a structure, using numbers if possible: “Two main reasons . . .” or “Three parts of our plan. . .” or “Two side effects of this drug. . .” Past, present, and future or East Coast, Midwest, and West Coast are common structures.
• Thank the person again for the opportunity to speak.
• Stop talking (it is easy to “ramble on” when you don’t have something prepared). If in front of an audience, don’t keep talking as you move back to your seat.

Impromptu speeches are generally most successful when they are brief and focus on a single point.

Manuscript Speaking

Manuscript speaking is the word-for-word iteration of a written message. In a manuscript speech, the speaker maintains his or her attention on the printed page except when using visual aids. The advantage to reading from a manuscript is the exact repetition of original words. In some circumstances this can be extremely important. For example, reading a statement about your organization’s legal responsibilities to customers may require that the original words be exact. In reading one word at a time, in order, the only errors would typically be mispronunciation of a word or stumbling over complex sentence structure. A manuscript speech may also be appropriate at a more formal affair (like a funeral), when your speech must be said exactly as written in order to convey the proper emotion or decorum the situation deserves.

However, there are costs involved in manuscript speaking. First, it’s typically an uninteresting way to present. Unless the speaker has rehearsed the reading as a complete performance animated with vocal expression and gestures (well-known authors often do this for book readings), the presentation tends to be dull. Keeping one’s eyes glued to the script prevents eye contact with the audience. For this kind of “straight” manuscript speech to hold audience attention, the audience must be already interested in the message and speaker before the delivery begins.

It is worth noting that professional speakers, actors, news reporters, and politicians often read from an autocue device, such as a TelePrompTer, especially when appearing on television, where eye contact with the camera is crucial. With practice, a speaker can achieve a conversational tone and give the impression of speaking extemporaneously and maintaining eye contact while using an autocue device. However, success in this medium depends on two factors: (1) the speaker is already an accomplished public speaker who has learned to use a conversational tone while delivering a prepared script, and (2) the speech is written in a style that sounds conversational and in spoken rather than written, edited English, for example, with shorter sentences and clearer transitions.

For the purposes of your public speaking class, you will not be encouraged to read your speech. Instead, you will be asked to give an extemporaneous presentation.

Extemporaneous Speaking

Extemporaneous speaking is the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes. By using notes rather than a full manuscript, the extemporaneous speaker can establish and maintain eye contact with the audience and assess how well they are understanding the speech as it progresses. And since you will be graded (to some degree) on establishing and maintaining eye contact with your audience, extemporaneous speaking can be extremely beneficial in that regard. Without all the words on the page to read, you have little choice but to look up and make eye contact with your audience. In some cases, your instructor will require you to prepare strong preparation and speaking (notes) outlines as a foundation for your speech; this topic is addressed in Chapter 6.

Speaking extemporaneously has some advantages. It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible since you know the speech well enough that you don’t need to read it. In addition, your audience is likely to pay better attention to the message because it is engaging both verbally and nonverbally. It also allows flexibility; you are working from the strong foundation of an outline, but if you need to delete, add, or rephrase something at the last minute or to adapt to your audience, you can do so. The outline also helps you be aware of main ideas vs. subordinate ones.

The disadvantage of extemporaneous speaking is that it in some cases it does not allow for the verbal and the nonverbal preparation that are almost always required for a good speech. Adequate preparation cannot be achieved the day before you’re scheduled to speak, so be aware that if you want to present a credibly delivered speech, you will need to practice many times. Because extemporaneous speaking is the style used in the great majority of public speaking situations, most of the information in the subsequent sections of this chapter is targeted toward this kind of speaking.

Memorized Speaking

Memorized speaking is the rote recitation of a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script. When it comes to speeches, memorization can be useful when the message needs to be exact and the speaker doesn’t want to be confined by notes.

The advantage to memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. Being free of notes means that you can move freely around the stage and use your hands to make gestures. If your speech uses visual aids, this freedom is even more of an advantage.

However, there are some real and potential costs. First, unless you also plan and memorize every vocal cue (the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace), gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer. You might end up speaking in a monotone or a sing-song repetitive delivery pattern. You might also present your speech in a rapid “machine-gun” style that fails to emphasize the most important points.

Second, if you lose your place and start trying to ad lib, the contrast in your style of delivery will alert your audience that something is wrong. If you go completely blank during the presentation, it will be extremely difficult to find your place and keep going. Obviously, memorizing a typical seven-minute classroom speech takes a great deal of time and effort, and if you aren’t used to memorizing, it is very difficult to pull off. Realistically, you probably will not have the time necessary to give a completely memorized speech. However, if you practice adequately, you will approach the feeling of memorized while still being extemporaneous.

As we said earlier, for the purposes of this class you will use extemporaneous speaking. Many professional speakers who are paid to make speeches use this approach because, while they may largely know what they want to say, they usually make changes and adjustments based on the audience or event. This approach also incorporates most of the benefits of memorized speaking (knowing what you want to say; being very thoroughly rehearsed) and manuscript speaking (having some words in front of you to refer to) without the inherent pitfalls those approaches bring with them.

the presentation of a short message without advance preparation

the word-for-word iteration of a written message

the presentation of a carefully planned and rehearsed speech, spoken in a conversational manner using brief notes

the rote recitation of a written message that the speaker has committed to memory

the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace

Introduction to Speech Communication Copyright © 2021 by Individual authors retain copyright of their work. is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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• Speech Delivery Tips

Effective speech delivery is an important part of public speaking. No matter how inspiring, informative or persuasive the speech you have written, poor delivery will leave your audience feeling flat, and your presentation will be less than memorable.

There are some (lucky!) people that seem to be born to speak in public. The rest of us, however, may need a little coaching and prodding to deliver our speeches more eloquently.

Whilst it might take some work to feel like a polished pro, using the following practical speech delivery tips will certainly help to get you on your way to being a more effective, dynamic speaker.

Body Language

The way you present yourself, physically , begins speaking for you before you say your first word.

When you get up to speak before an audience, make sure that your body language does not betray you. Practice good posture, but avoid being stiff.

Even at a formal business event, you do not want to appear wooden in your physical appearance. Avoid fidgeting and keep your head high.

Little signs of nervousness can damage your presentation, so try to keep these kinds of nervous tics at bay. If you're struggling, try holding a tiny object such as a paper-clip. Some people find that unobtrusively playing with such an item helps them appear otherwise calm and relaxed!

Once you feel that you are projecting a calm, relaxed and confident aura, then it's time to think about how to deliver your words as effectively as possible.

You have to project your voice . Some people get nervous and mumble while giving public speeches.

Improving your speech delivery is all about getting your message across, so make sure that everyone can hear you. If you have a microphone available, by all means use it. If not, simply concentrate on the person at the back of the room and imagine that you are speaking to them directly. This will ensure you pitch your voice at just the right level.

Try to avoid speaking in a monotone fashion. In an effort to be clear and concise, people often become monotone... and that equals bored listeners!

While you don't want to go overboard and have too much emotion in your voice, you should be animated enough to let your listeners know that you are a human speaker and not an animatronic robot.

Nothing causes listeners to drift off faster than a monotone speaker, so avoid this habit at all costs.

Don't be a ditherer!

A final tip for delivering your speech is to avoid the nervous little words, like "um", "ah", and "mmm" . Many people don't realize it, but they use these little space fillers constantly in their every day speaking.

Don't let them creep into YOUR public speaking. Nothing indicates a speaker who is nervous or unprepared faster than these habitual, little sounds.

Record yourself giving your speech before the actual event. If you notice them popping up in your speech, take measures to cut them out when you give your speech in front of an audience.

Public speaking can cause a lot of anxiety for people who are not used to doing it. Even the seasoned pros and naturals get nervous sometimes.

Keep these tips in mind and practice the art of good speech delivery prior to your speaking engagement, to give a talk that will wow your audience.

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Editorial: California blew it on bail reform. Now Illinois is showing it works

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California lawmakers passed a bill eliminating money bail in 2018, but voters overturned the important reform in tumultuous 2020 after a fear-stoking referendum campaign led by the bail bond industry. The state is now slowly picking its way through more modest improvements set in motion by court policies and lawsuits, leaving us with a piecemeal system that is too slowly and inconsistently rolling back the role of wealth and poverty in determining who gets out of jail before trial.

That left leadership to other states. The Illinois General Assembly passed a law in 2021 that made the state the first in the nation to eliminate money bail. Opponents (again, supported by the bail bond industry) sued, but the Illinois Supreme Court upheld the law last year. Now people who are arrested stay in jail, regardless of how much money they have, if they are deemed by a judge to be too risky to public safety to be released. Those not considered a risk are set free, sometimes with conditions such as ankle monitors, no matter how empty their wallets may be.

Ending Cash Bail

On Oct. 1 Los Angeles County transitions to a new way of administering pre-arraignment justice that doesn’t use cash bail for most crimes.

Sept. 25, 2023

Bail reform opponents predicted mayhem. Too many criminals would be caught, ticketed and turned loose to commit more crimes, they said.

They were wrong. Nearly a year later, data show Illinois’ no-money-bail program is working out quite well . Arrests for new crimes by people released pending trial are coming in so far at about 4% in Cook County , which includes Chicago and much of the state’s crime. That’s about on par with or slightly better than the pre-reform rearrest rate over the last several years. Defendants who promise to show up for their hearings do, for the most part. Warrants are issued for the approximately 10% who don’t — again, about the same as the proportion previously released before trial with or without having posted bail.

Editorial: L.A.’s bail reform is an improvement, but falls short of what Illinois has done

The L.A. County Superior Court is scaling back cash bail, but it was outclassed by the Illinois Supreme Court, which upheld legislation halting it altogether.

July 26, 2023

Numbers of rearrests and failures to appear across Illinois’ other 101 counties range from similar to sharply lower.

There are some costs to the no-money-bail program — for example, in court time. Judges who in the past might have decided to hold or release defendants based on their ability to pay are now spending more time in pretrial hearings to weigh arguments and evidence. That’s as it should be. Imagine a system in which a court hands out convictions or acquittals based on how much money the defendant pays, rather than on the weight of witness testimony and other evidence.

Such a system would be the very definition of corruption and injustice. Yet that’s what money bail systems do during the period before trial.

There are also benefits. Billions of dollars in bail bond payments that were previously extracted from families, usually from those who could afford it the least, can be used for housing, food and other daily expenses. The burdens of poverty that are borne disproportionately by people of color now no longer turn automatically into disproportionate pretrial incarceration. Jail populations in Illinois are declining, meaning less taxpayer money spent to feed and house people who would be safe to release.

Editorial: L.A. County cities should stop fighting the end of cash bail. It’s working

It could work better, though. New data show eliminating money bail for most defendants in Los Angeles County did not increase repeat arrests. But not as many people are being released as expected.

March 1, 2024

The biggest losers in Illinois are, predictably, members of the bail bond industry, including agents and the sureties — in effect, insurance companies — that work with them.

Illinois’ no-money-bail system is leaps and bounds ahead of Los Angeles County’s extremely modest program . For one thing, the program designed and operated by the Superior Court only applies to low-level crimes. Anyone accused of a serious felony is ineligible for no-money-bail release, yet ironically can still be set free — and in some cases must be set free — if they pay their bail, even if they are at high risk to public safety.

Editorial: L.A. court’s refreshing candor on money bail: It doesn’t make us safer

Data from three weeks of the new pre-arraignment release protocol pokes some serious holes in the false and fearful narrative peddled by police and far too many politicians.

Nov. 6, 2023

For another thing, L.A.’s program only applies in the short pre-arraignment phase — the period between arrest and the defendant’s initial appearance before a judge, which is usually only two or three days. A defendant who is freed at the police station might be out for 30 days, then at the arraignment ordered into custody all over again — or even ordered to pay money bail.

More than two dozen cities are suing the Superior Court in the wildly misinformed belief that using risk factors to determine which defendants to detain and which to release, instead of payments, somehow makes the public less safe. City officials may believe, falsely, that defendants out on bail will forfeit their money if they are arrested again while waiting for trial. Defendants forfeit their money only if they fail to show up for hearings, and usually not even then. Bail does not provide much of a financial incentive to alter behavior.

Or they may believe that people with money are just naturally better risks than people without, although there is no evidence to support that.

Or they may be just too eager to listen to fairy tales told to them by members of the same industry that defeated bail reform in California four years ago, but was thankfully unable to do the same in Illinois.

More to Read

Opinion: This tough-on-crime proposal won’t solve California retail theft, but it would crowd our prisons

May 7, 2024

Editorial: Indiana’s private-for-profit asset forfeiture scheme undermines justice

May 2, 2024

Opinion: California’s budget deficit will force difficult cuts. This one should be the easiest

April 30, 2024

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