problem solving reasoning questions

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Logical Reasoning Questions and Answers

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Logical Reasoning _ Verbal Reasoning

• Verbal Reasoning: Logical Arrangement Of Words
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• Seating Arrangement : Aptitude Questions and Answers
• Direction Sense test
• Data Sufficiency in Logical Reasoning

Logical Reasoning _ Non-Verbal Reasoning

• Mirror Image: Verbal Reasoning
• Picture Analogies Questions - Non Verbal Reasoning

Logical Reasoning involves the ability to use and understand logical connections between facts or ideas.

• In verbal reasoning , questions are expressed in words or statements and require the reader to think critically about the language used in order to choose the correct answer from the given options.
• Non-verbal reasoning meanwhile involves questions presented as images and figures, requiring the reader to comprehend how one element relates to another before selecting the right answer out of a list of potential answers.

Logical Reasoning is a key component of many competitive and reasoning ability-testing exams in India and abroad. Reasoning questions allow organizations to assess a candidate’s problem-solving skills, critical thinking capabilities, and capacity for logical and analytical thinking. 

Aptitude Questions such as Quantitative Aptitude and Logical Reasoning are considered essential skills for success in a wide range of competitive exams worldwide. These two sections often form the backbone of entrance exams, whether it’s for a public sector job in India or a university admission test in the United States.

Go through the following article to learn more about the various types of reasoning ability queries generally included in competitive tests.

Logical Reasoning Topics

Logical Reasoning is a crucial section in various competitive exams, and aspirants must study these topics to improve their problem-solving abilities and score better.

Types of Questions included in logical reasoning:

• Verbal Questions
• Puzzle Questions
• Image-Based Questions
• Sequence Questions

Topic-wise practice questions on logical reasoning:

• Number Series
• Letter and Symbol Series
• Verbal Classification
• Essential Part
• Artificial Language
• Matching Definitions
• Making Judgments
• Logical Problems
• Logical Games
• Analyzing Arguments
• Course of Action
• Statement and Conclusion
• Theme Detection
• Cause and Effect
• Statement and Argument
• Logical Deduction
• Letter Series
• Verification of the Truth of the Statement
• Coding Decoding
• Assertion and Reason
• Statement and Assumptions
• Logical Venn Diagram

Verbal Reasoning

Verbal reasoning is the cognitive ability to understand and interpret information presented in written or spoken language and apply logical reasoning to draw conclusions and solve problems.

It involves analyzing and evaluating information, making inferences and deductions, and identifying relationships between concepts and ideas. Verbal reasoning often tests a candidate’s language comprehension, critical thinking, and analytical skills and is commonly used in aptitude tests, job interviews, and higher education admissions.

A strong grasp of verbal reasoning can help individuals communicate effectively, think critically, and make informed decisions in their personal and professional lives.

Verbal Reasoning Questions and Answers Topics

• Logical Sequence of Words
• Blood Relation Test
• Series Completion
• Cube and Cuboid
• Seating Arrangement
• Character Puzzles
• Direction Sense Test
• Classification
• Data Sufficiency
• Arithmetic Reasoning
• Verification of Truth

Non-Verbal Reasoning

Non-verbal reasoning is the cognitive ability that involves questions presented as images and figures, requiring the reader to comprehend how one element relates to another before selecting the right answer out of a list of potential answers.

Non-verbal reasoning often tests a candidate’s ability to think creatively, solve problems, and make quick decisions, and is commonly used in aptitude tests, job interviews, and higher education admissions.

A strong grasp of non-verbal reasoning can help individuals develop their creativity, spatial awareness, and problem-solving abilities, making them more effective at tackling complex challenges in their personal and professional lives.

If you are a government exam aspirant or a student preparing for college placements, the reasoning is the topic that you need to practice thoroughly. Below are some topics that need to be practiced well for the reasoning section of the exam. So, let’s go through the following article to learn more about the various types of reasoning queries generally included in competitive tests.

Non-Verbal Reasoning Questions and Answers Topics

• Analytical Reasoning
• Mirror Images
• Water Images
• Embedded Images
• Pattern Completion
• Figure Matrix
• Paper Folding
• Paper Cutting
• Rule Detection
• Grouping of Images
• Dot Situation
• Shape Construction
• Image Analysis
• Cubes and Dice
• Picture Analogies

Logical reasoning is an important assessment tool for a wide range of competitive examinations. Questions in this section are designed to judge a candidate’s analytical and logical thinking abilities. Various types of reasoning questions are included in this section to test the student’s capacity for problem-solving, deduction, and inference.

Practicing questions is the only way to prepare for the reasoning test section. This way, even those who may struggle in this section can have an equal chance at success during exams or applications. The article contains concepts, questions, and topics of the reasoning section from the competitive exams and the placement exams’ point of view. 

FAQs – Logical Reasoning

Q1. what is logical reasoning  .

Logical reasoning involves the ability to use and understand logical connections between facts or ideas. The reasoning is a critical component of many tests and interviews. In order to perform well, it can be beneficial to practice doing reasoning questions with solutions available. 

Q2. What are logical reasoning questions? 

Logical reasoning questions can be both verbal and non-verbal: In verbal logical reasoning questions, questions are expressed in words or statements and require the reader to think critically about the language used in order to choose the correct answer from the given options and in non-verbal logical reasoning questions, it involves questions presented as images and figures, requiring the reader to comprehend how one element relates to another before selecting the right answer out of a list of potential answers.

Q3. What is the approach to solving reasoning questions? 

Follow the steps given below for preparation: 1. Practice with a timer and solve questions within the time limit. 2. Read the question carefully and try to understand the logic behind it. 3. Practice as many questions as you can and brush up on your skills.

Q4. Which book is good for the preparation of reasoning question sets? 

Students can practice from the following books: 1. A Modern Approach to Verbal & Non-Verbal Reasoning by R.S. Agarwal 2. Shortcuts in Reasoning (Verbal, Non-Verbal, Analytical & Critical) for Competitive Exams by Disha Experts 3. How to Crack Test of Reasoning by Arihant Experts

Q5. What is the syllabus of the Reasoning Aptitude section for competitive exams? 

Reasoning Aptitude covers a wide range of topics. Those topics are already given in the article. Aspirants must go through the article to learn about those topics and practice them thoroughly.

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Analytical Reasoning Tests

• 538 questions

Analytical reasoning tests examine an individual’s ability to apply logic to solve problems. The questions vary depending on the type of analytical reasoning test you’re taking: from extracting key information from complex passages of text (verbal reasoning), to looking for patterns in a series of images (non-verbal reasoning), or using given information to draw conclusions or make predictions (inductive and deductive reasoning).

What is an analytical reasoning test?

An analytical reasoning test is a type of aptitude test that is often used by employers to assess a job candidate’s ability to think critically and solve complex problems.

As well as these skills, employers want to see evidence that you can keep calm under pressure and work quickly against the clock.

The test is nearly always timed, meaning you don’t have long to work through each question to find the correct answer.

Depending on which type of job you’re applying for, the test you take may be in the style of verbal reasoning , non-verbal reasoning , inductive reasoning or deductive reasoning . As such, it’s worth practicing as many different types of tests as you can to familiarise yourself with the questions.

The analytical reasoning test is widely used because it looks for skills that are sought after in almost every industry. It helps employers find candidates who will be quick to learn, adapt and solve problems.

Why do use analytical reasoning tests?

Employers use analytical reasoning tests to assess candidates’ ability to analyze complex information, make logical deductions, and solve problems effectively. These tests help employers evaluate candidates’ critical thinking skills, decision-making abilities, and aptitude for handling challenging situations. By administering analytical reasoning tests, employers can identify candidates who possess the cognitive abilities necessary for success in roles that require analytical thinking, such as management, finance, engineering, and data analysis. Additionally, these tests provide employers with valuable insights into candidates’ problem-solving approaches and their capacity to navigate intricate scenarios, aiding in the selection of the most suitable candidates for the job.

As applicants have to work harder and harder to make their CV stand out, an aptitude test like this is a good way of ensuring candidates possess the necessary skills.

It’s common for employers or recruiters to set the analytical reasoning test before the interview stage, so they can select candidates based on their test performance. The test therefore acts as a filter, ensuring employers get to meet the people they believe are most likely to excel.

Completing a good analytical reasoning test gives an indication that you’re a strong critical thinker who can rise to the challenge – an attractive proposition for any employer.

How do analytical reasoning tests work?

An employer will select the type of analytical reasoning test (verbal, non-verbal, inductive or deductive) based on the skills they want to examine.

Finding out exactly which type of test you’ll be taking is helpful so you can focus your preparation, but if you don’t know we recommend trying out all of the different mock tests to familiarise yourself with the individual question styles and formats.

When you take the test, you’ll normally have around one minute to answer each question – which is yet another reason to familiarise yourself with the kinds of questions you’re likely to be asked.

Here’s a brief overview of the four different test types:

• Verbal reasoning – requires you to read through long passages of text and showcase your comprehension and analysis skills by answering a series of questions on what you’ve just read.
• Non-verbal reasoning – presents you with images such as graphs, pictures and patterns, and requires you to use your logic and problem-solving skills to decipher the rule that connects the sequence.
• Inductive reasoning – equips you with certain facts or information, and then asks you to make predictions or assumptions based on that evidence.
• Deductive reasoning – will ask you to use the statements given to you to make further statements of fact.

After the test, your score will be calculated and compared to those of the other individuals who took the same test, or a normative group (which can help an employer see how well you fared compared to previous candidates).

Analytical test formats

Verbal Reasoning Tests

Verbal reasoning tests examine your ability to draw out key information from long, often complex passages of text, to form a conclusion. Very often this takes the form of questions to which you would select ‘true’, ‘false’ or ‘cannot say’ as the response.

No prior knowledge of the subject matter is required, but it is important to practice verbal reasoning tests as it can take a while to get used to the question format.

You will need to be able to distinguish between what’s fact and what’s merely being inferred when you’re reading through the passages of text. This shows an employer that you have the comprehension, logic and analytical skills they’re looking for.

Practising verbal reasoning tests before you take the one that really matters is vital if you want to showcase the best of your abilities to a potential employer. The more mock tests you take, the better you’ll get at sifting through the passages of text for evidence, quickly assimilating the information and confidently deciding what’s true, false or uncertain.

You’ll normally have around one minute to answer each question on the verbal reasoning test (although it’s always worth checking this is the case with your test when you begin). It’s important you don’t spend ages on a challenging problem, as you could end up not answering other questions that you might have easily been able to answer.

At the end, if you have time left you can always go back to anything you weren’t sure about and have another go.

The verbal reasoning test is most commonly used by employers or recruiters hiring for roles where strong communication skills are critical – which applies to most jobs, hence their popularity.

Non-Verbal Reasoning Tests

Non-verbal reasoning tests comprise graphs, tables and data, and the accompanying questions will assess how adept you are at drawing conclusions from limited information, finding connecting patterns and working quickly under considerable time pressure.

These types of analytical reasoning tests are often part of the application process for roles in industries such as finance, engineering and HR.

The best way you can prepare for a non-verbal reasoning test is to take as many mock tests as you can. After you’ve completed a test, it’s important to look back through your answers and identify your weaker areas, so you know where you need to direct your focus.

Not only will practising ensure you get quicker and better, it’ll also help you familiarise yourself with the different graphs, tables and images you’re likely to be confronted with on a non-verbal reasoning test.

As with the verbal reasoning test, you normally get around one minute to answer each question, so finding the right balance between speed and accuracy is really important – something that you’ll find a lot easier if you’ve put the practice time in beforehand.

A successful non-verbal reasoning test will prove to an employer that you have the critical thinking, reasoning and logical skills needed to cope with the demands of the job you’re applying for.

Inductive / Deductive Reasoning Tests

If you’re asked to take an inductive test or deductive test , you’re essentially being asked to show how well you can identify patterns and use your logic. Although the overall skills you’ll demonstrate are very similar, the two tests are slightly different.

Inductive reasoning test – you’ll need to identify relationships between statements, images or facts and figures, and use this analysis to show, logically, what should come next.

Deductive reasoning test – you’ll be given a statement of fact and you’ll need to use this information to deduce another factually correct statement.

These aptitude tests are most commonly used in the hiring of science, tech and IT roles, as the type of skills they seek to showcase – logical thinking, identifying patterns, problem solving and critical thinking – are all valuable in these industries.

So even if you have the type of brain that finds these kinds of problems easier than most, it’s always worth practising inductive/deductive reasoning tests beforehand to familiarise yourself with the specific style of question, and what’s required of you in a short amount of time.

Prepare yourself for leading employers

5 Free Example Analytical Reasoning Questions

Here are five example analytical questions to try out. Answers for all five are below the tests. If you need further practice, try out our full free tests.

Verbal Question 1

Statement : A derivative could be used by an airline to secure the price of oil now, which it won’t use until six months time.

Verbal Question 2

Statement : More people taking early retirement is the major contributory factor to the public sector pension deficit.

Diagrammatic Question 1

Which is the next logical image in the sequence?

Numerical Question 1

What was the ratio of the cost of a Google click in April compared to the cost of a Facebook and Yahoo click in February?

Abstract Question 1

Which of the boxes comes next in the sequence?

Verbal Question 1 : True – “to secure the price of a commodity which is to be “bought” at a future date, but at a price that is set today.”

Verbal Question 2 : Cannot tell – the passage refers to both this fact, extended life expectancy, and that the value of pension fund assets has fallen.

Diagrammatic Question 1 : There is a central figure and four figures with one in each corner: (i) The central figure firstly increases in size over a series of three, then decreases in the same fashion; (ii) The central figure changes from white, to having a dotted outline, to black; and (iii) The four figures rotate around the four corners, moving two corners at a time. So the correct answer is F.

Numerical Question 1 : Step 1. Extract the relevant figures from the graph Cost of per click in April. Google 18 cents : Facebook + Yahoo (14 + 6 = 20 cents). Step 2. Divide 20 by 18 to calculate the ratio. 20 ÷18 = 1.11 Step 3. Present as a ratio 1 : 1.11

Abstract Question 1 : Arrow changes direction from pointing up, to pointing down, with each turn. 2. Triangle moves from top left corner in an anti-clockwise direction around the frame with each turn. So the answer is B.

Within two hours of practice I have improved my score from 50% correct to 88%.

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Analytical Reasoning Tests Tips

1 background research.

Get as much background information as possible on the test you’ll be taking from the employer or recruiter, so you know which areas to focus on.

2 Prepare with mock tests

Preparation is key – take mock tests in a quiet, distraction-free area and always make sure you go back through your answers at the end to identify any areas you need to work harder at.

3 Tips for test day

On the test day itself, make sure you have everything you need to complete the test. When you start, ensure you know roughly how long you’ve got to answer each question, as although you’ll always need to work quickly, it’s important to read the question thoroughly and ensure you’ve understood it before getting started.

4 Stay positive

Try and remain positive. The tests are designed to be challenging, since employers want to push you. If you’ve put the time and effort into practising aptitude tests, you should feel confident you’ve given yourself the best chance possible to succeed.

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Reviews of our Analytical Reasoning tests

What our customers say about our Analytical Reasoning tests

Bob Gautier

United States of America

October 23, 2023

I really do not think negatively in any way about this test. It dies what it’s supposed to do, and designed to do what it does.

Andrew Smith

United Kingdom

October 05, 2023

A good range of alternating patterns, some repeat themselves on several questions, while others are one-offs.

Caramel Teoh

The seqence

I like how convenient it was to answer to question. I dislike that all the question is almost all the same

Juan Garcera

August 06, 2023

Interesting

It is a good first immersion on the complexity of analytical reasoning and a good first step to get into more demanding exercises.

Stephanie Scalzo

July 25, 2023

Find patterns, but attack each question individually

I have not had the opportunity to take a test like this in years! It was really cool to use my brain in this kind of way again and to work through each individual problem while also finding patterns throughout the test.

MemeLord 29

July 13, 2023

Understanding the sequences

I liked the fact you had to use logical thinking and process of elimination sometimes, to figure the answer

Simulation Aeronautics

July 09, 2023

Attention to detail

The shapes in the pattern have changes which require sharp attention to detail to select the next sequence.

Marco Cavallari

June 03, 2023

My 1st ever psychometric test

It was quite challenging at first, but after a while it became more and more easier to find patterns.

Elizabeth M.Calinawan

Philippines

May 31, 2023

The refreshing abstract reasoning

i like the test very much. Refreshing the next sequence, need enough time to think it over but with the time limit. Yeah, very interesting this test too. Well, when.this test refer to a real life of course anticipation in the area may prevail have a swift solution in every conce

khadijah Ansari

May 16, 2023

My brain had a hard time focusing and differentiating between them, trying to recognise a pattern was difficult.

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7 Module 7: Thinking, Reasoning, and Problem-Solving

This module is about how a solid working knowledge of psychological principles can help you to think more effectively, so you can succeed in school and life. You might be inclined to believe that—because you have been thinking for as long as you can remember, because you are able to figure out the solution to many problems, because you feel capable of using logic to argue a point, because you can evaluate whether the things you read and hear make sense—you do not need any special training in thinking. But this, of course, is one of the key barriers to helping people think better. If you do not believe that there is anything wrong, why try to fix it?

The human brain is indeed a remarkable thinking machine, capable of amazing, complex, creative, logical thoughts. Why, then, are we telling you that you need to learn how to think? Mainly because one major lesson from cognitive psychology is that these capabilities of the human brain are relatively infrequently realized. Many psychologists believe that people are essentially “cognitive misers.” It is not that we are lazy, but that we have a tendency to expend the least amount of mental effort necessary. Although you may not realize it, it actually takes a great deal of energy to think. Careful, deliberative reasoning and critical thinking are very difficult. Because we seem to be successful without going to the trouble of using these skills well, it feels unnecessary to develop them. As you shall see, however, there are many pitfalls in the cognitive processes described in this module. When people do not devote extra effort to learning and improving reasoning, problem solving, and critical thinking skills, they make many errors.

As is true for memory, if you develop the cognitive skills presented in this module, you will be more successful in school. It is important that you realize, however, that these skills will help you far beyond school, even more so than a good memory will. Although it is somewhat useful to have a good memory, ten years from now no potential employer will care how many questions you got right on multiple choice exams during college. All of them will, however, recognize whether you are a logical, analytical, critical thinker. With these thinking skills, you will be an effective, persuasive communicator and an excellent problem solver.

The module begins by describing different kinds of thought and knowledge, especially conceptual knowledge and critical thinking. An understanding of these differences will be valuable as you progress through school and encounter different assignments that require you to tap into different kinds of knowledge. The second section covers deductive and inductive reasoning, which are processes we use to construct and evaluate strong arguments. They are essential skills to have whenever you are trying to persuade someone (including yourself) of some point, or to respond to someone’s efforts to persuade you. The module ends with a section about problem solving. A solid understanding of the key processes involved in problem solving will help you to handle many daily challenges.

7.1. Different kinds of thought

7.2. Reasoning and Judgment

7.3. Problem Solving

READING WITH PURPOSE

Remember and understand.

By reading and studying Module 7, you should be able to remember and describe:

• Concepts and inferences (7.1)
• Procedural knowledge (7.1)
• Metacognition (7.1)
• Characteristics of critical thinking:  skepticism; identify biases, distortions, omissions, and assumptions; reasoning and problem solving skills  (7.1)
• Reasoning:  deductive reasoning, deductively valid argument, inductive reasoning, inductively strong argument, availability heuristic, representativeness heuristic  (7.2)
• Fixation:  functional fixedness, mental set  (7.3)
• Algorithms, heuristics, and the role of confirmation bias (7.3)
• Effective problem solving sequence (7.3)

By reading and thinking about how the concepts in Module 6 apply to real life, you should be able to:

• Identify which type of knowledge a piece of information is (7.1)
• Recognize examples of deductive and inductive reasoning (7.2)
• Recognize judgments that have probably been influenced by the availability heuristic (7.2)
• Recognize examples of problem solving heuristics and algorithms (7.3)

Analyze, Evaluate, and Create

By reading and thinking about Module 6, participating in classroom activities, and completing out-of-class assignments, you should be able to:

• Use the principles of critical thinking to evaluate information (7.1)
• Explain whether examples of reasoning arguments are deductively valid or inductively strong (7.2)
• Outline how you could try to solve a problem from your life using the effective problem solving sequence (7.3)

7.1. Different kinds of thought and knowledge

• Take a few minutes to write down everything that you know about dogs.
• Do you believe that:
• Psychic ability exists?
• Hypnosis is an altered state of consciousness?
• Magnet therapy is effective for relieving pain?
• Aerobic exercise is an effective treatment for depression?
• UFO’s from outer space have visited earth?

On what do you base your belief or disbelief for the questions above?

Of course, we all know what is meant by the words  think  and  knowledge . You probably also realize that they are not unitary concepts; there are different kinds of thought and knowledge. In this section, let us look at some of these differences. If you are familiar with these different kinds of thought and pay attention to them in your classes, it will help you to focus on the right goals, learn more effectively, and succeed in school. Different assignments and requirements in school call on you to use different kinds of knowledge or thought, so it will be very helpful for you to learn to recognize them (Anderson, et al. 2001).

Factual and conceptual knowledge

Module 5 introduced the idea of declarative memory, which is composed of facts and episodes. If you have ever played a trivia game or watched Jeopardy on TV, you realize that the human brain is able to hold an extraordinary number of facts. Likewise, you realize that each of us has an enormous store of episodes, essentially facts about events that happened in our own lives. It may be difficult to keep that in mind when we are struggling to retrieve one of those facts while taking an exam, however. Part of the problem is that, in contradiction to the advice from Module 5, many students continue to try to memorize course material as a series of unrelated facts (picture a history student simply trying to memorize history as a set of unrelated dates without any coherent story tying them together). Facts in the real world are not random and unorganized, however. It is the way that they are organized that constitutes a second key kind of knowledge, conceptual.

Concepts are nothing more than our mental representations of categories of things in the world. For example, think about dogs. When you do this, you might remember specific facts about dogs, such as they have fur and they bark. You may also recall dogs that you have encountered and picture them in your mind. All of this information (and more) makes up your concept of dog. You can have concepts of simple categories (e.g., triangle), complex categories (e.g., small dogs that sleep all day, eat out of the garbage, and bark at leaves), kinds of people (e.g., psychology professors), events (e.g., birthday parties), and abstract ideas (e.g., justice). Gregory Murphy (2002) refers to concepts as the “glue that holds our mental life together” (p. 1). Very simply, summarizing the world by using concepts is one of the most important cognitive tasks that we do. Our conceptual knowledge  is  our knowledge about the world. Individual concepts are related to each other to form a rich interconnected network of knowledge. For example, think about how the following concepts might be related to each other: dog, pet, play, Frisbee, chew toy, shoe. Or, of more obvious use to you now, how these concepts are related: working memory, long-term memory, declarative memory, procedural memory, and rehearsal? Because our minds have a natural tendency to organize information conceptually, when students try to remember course material as isolated facts, they are working against their strengths.

One last important point about concepts is that they allow you to instantly know a great deal of information about something. For example, if someone hands you a small red object and says, “here is an apple,” they do not have to tell you, “it is something you can eat.” You already know that you can eat it because it is true by virtue of the fact that the object is an apple; this is called drawing an  inference , assuming that something is true on the basis of your previous knowledge (for example, of category membership or of how the world works) or logical reasoning.

Procedural knowledge

Physical skills, such as tying your shoes, doing a cartwheel, and driving a car (or doing all three at the same time, but don’t try this at home) are certainly a kind of knowledge. They are procedural knowledge, the same idea as procedural memory that you saw in Module 5. Mental skills, such as reading, debating, and planning a psychology experiment, are procedural knowledge, as well. In short, procedural knowledge is the knowledge how to do something (Cohen & Eichenbaum, 1993).

Metacognitive knowledge

Floyd used to think that he had a great memory. Now, he has a better memory. Why? Because he finally realized that his memory was not as great as he once thought it was. Because Floyd eventually learned that he often forgets where he put things, he finally developed the habit of putting things in the same place. (Unfortunately, he did not learn this lesson before losing at least 5 watches and a wedding ring.) Because he finally realized that he often forgets to do things, he finally started using the To Do list app on his phone. And so on. Floyd’s insights about the real limitations of his memory have allowed him to remember things that he used to forget.

All of us have knowledge about the way our own minds work. You may know that you have a good memory for people’s names and a poor memory for math formulas. Someone else might realize that they have difficulty remembering to do things, like stopping at the store on the way home. Others still know that they tend to overlook details. This knowledge about our own thinking is actually quite important; it is called metacognitive knowledge, or  metacognition . Like other kinds of thinking skills, it is subject to error. For example, in unpublished research, one of the authors surveyed about 120 General Psychology students on the first day of the term. Among other questions, the students were asked them to predict their grade in the class and report their current Grade Point Average. Two-thirds of the students predicted that their grade in the course would be higher than their GPA. (The reality is that at our college, students tend to earn lower grades in psychology than their overall GPA.) Another example: Students routinely report that they thought they had done well on an exam, only to discover, to their dismay, that they were wrong (more on that important problem in a moment). Both errors reveal a breakdown in metacognition.

The Dunning-Kruger Effect

In general, most college students probably do not study enough. For example, using data from the National Survey of Student Engagement, Fosnacht, McCormack, and Lerma (2018) reported that first-year students at 4-year colleges in the U.S. averaged less than 14 hours per week preparing for classes. The typical suggestion is that you should spend two hours outside of class for every hour in class, or 24 – 30 hours per week for a full-time student. Clearly, students in general are nowhere near that recommended mark. Many observers, including some faculty, believe that this shortfall is a result of students being too busy or lazy. Now, it may be true that many students are too busy, with work and family obligations, for example. Others, are not particularly motivated in school, and therefore might correctly be labeled lazy. A third possible explanation, however, is that some students might not think they need to spend this much time. And this is a matter of metacognition. Consider the scenario that we mentioned above, students thinking they had done well on an exam only to discover that they did not. Justin Kruger and David Dunning examined scenarios very much like this in 1999. Kruger and Dunning gave research participants tests measuring humor, logic, and grammar. Then, they asked the participants to assess their own abilities and test performance in these areas. They found that participants in general tended to overestimate their abilities, already a problem with metacognition. Importantly, the participants who scored the lowest overestimated their abilities the most. Specifically, students who scored in the bottom quarter (averaging in the 12th percentile) thought they had scored in the 62nd percentile. This has become known as the  Dunning-Kruger effect . Many individual faculty members have replicated these results with their own student on their course exams, including the authors of this book. Think about it. Some students who just took an exam and performed poorly believe that they did well before seeing their score. It seems very likely that these are the very same students who stopped studying the night before because they thought they were “done.” Quite simply, it is not just that they did not know the material. They did not know that they did not know the material. That is poor metacognition.

In order to develop good metacognitive skills, you should continually monitor your thinking and seek frequent feedback on the accuracy of your thinking (Medina, Castleberry, & Persky 2017). For example, in classes get in the habit of predicting your exam grades. As soon as possible after taking an exam, try to find out which questions you missed and try to figure out why. If you do this soon enough, you may be able to recall the way it felt when you originally answered the question. Did you feel confident that you had answered the question correctly? Then you have just discovered an opportunity to improve your metacognition. Be on the lookout for that feeling and respond with caution.

concept :  a mental representation of a category of things in the world

Dunning-Kruger effect : individuals who are less competent tend to overestimate their abilities more than individuals who are more competent do

inference : an assumption about the truth of something that is not stated. Inferences come from our prior knowledge and experience, and from logical reasoning

metacognition :  knowledge about one’s own cognitive processes; thinking about your thinking

Critical thinking

One particular kind of knowledge or thinking skill that is related to metacognition is  critical thinking (Chew, 2020). You may have noticed that critical thinking is an objective in many college courses, and thus it could be a legitimate topic to cover in nearly any college course. It is particularly appropriate in psychology, however. As the science of (behavior and) mental processes, psychology is obviously well suited to be the discipline through which you should be introduced to this important way of thinking.

More importantly, there is a particular need to use critical thinking in psychology. We are all, in a way, experts in human behavior and mental processes, having engaged in them literally since birth. Thus, perhaps more than in any other class, students typically approach psychology with very clear ideas and opinions about its subject matter. That is, students already “know” a lot about psychology. The problem is, “it ain’t so much the things we don’t know that get us into trouble. It’s the things we know that just ain’t so” (Ward, quoted in Gilovich 1991). Indeed, many of students’ preconceptions about psychology are just plain wrong. Randolph Smith (2002) wrote a book about critical thinking in psychology called  Challenging Your Preconceptions,  highlighting this fact. On the other hand, many of students’ preconceptions about psychology are just plain right! But wait, how do you know which of your preconceptions are right and which are wrong? And when you come across a research finding or theory in this class that contradicts your preconceptions, what will you do? Will you stick to your original idea, discounting the information from the class? Will you immediately change your mind? Critical thinking can help us sort through this confusing mess.

But what is critical thinking? The goal of critical thinking is simple to state (but extraordinarily difficult to achieve): it is to be right, to draw the correct conclusions, to believe in things that are true and to disbelieve things that are false. We will provide two definitions of critical thinking (or, if you like, one large definition with two distinct parts). First, a more conceptual one: Critical thinking is thinking like a scientist in your everyday life (Schmaltz, Jansen, & Wenckowski, 2017).  Our second definition is more operational; it is simply a list of skills that are essential to be a critical thinker. Critical thinking entails solid reasoning and problem solving skills; skepticism; and an ability to identify biases, distortions, omissions, and assumptions. Excellent deductive and inductive reasoning, and problem solving skills contribute to critical thinking. So, you can consider the subject matter of sections 7.2 and 7.3 to be part of critical thinking. Because we will be devoting considerable time to these concepts in the rest of the module, let us begin with a discussion about the other aspects of critical thinking.

Let’s address that first part of the definition. Scientists form hypotheses, or predictions about some possible future observations. Then, they collect data, or information (think of this as making those future observations). They do their best to make unbiased observations using reliable techniques that have been verified by others. Then, and only then, they draw a conclusion about what those observations mean. Oh, and do not forget the most important part. “Conclusion” is probably not the most appropriate word because this conclusion is only tentative. A scientist is always prepared that someone else might come along and produce new observations that would require a new conclusion be drawn. Wow! If you like to be right, you could do a lot worse than using a process like this.

A Critical Thinker’s Toolkit 

Now for the second part of the definition. Good critical thinkers (and scientists) rely on a variety of tools to evaluate information. Perhaps the most recognizable tool for critical thinking is  skepticism (and this term provides the clearest link to the thinking like a scientist definition, as you are about to see). Some people intend it as an insult when they call someone a skeptic. But if someone calls you a skeptic, if they are using the term correctly, you should consider it a great compliment. Simply put, skepticism is a way of thinking in which you refrain from drawing a conclusion or changing your mind until good evidence has been provided. People from Missouri should recognize this principle, as Missouri is known as the Show-Me State. As a skeptic, you are not inclined to believe something just because someone said so, because someone else believes it, or because it sounds reasonable. You must be persuaded by high quality evidence.

Of course, if that evidence is produced, you have a responsibility as a skeptic to change your belief. Failure to change a belief in the face of good evidence is not skepticism; skepticism has open mindedness at its core. M. Neil Browne and Stuart Keeley (2018) use the term weak sense critical thinking to describe critical thinking behaviors that are used only to strengthen a prior belief. Strong sense critical thinking, on the other hand, has as its goal reaching the best conclusion. Sometimes that means strengthening your prior belief, but sometimes it means changing your belief to accommodate the better evidence.

Many times, a failure to think critically or weak sense critical thinking is related to a  bias , an inclination, tendency, leaning, or prejudice. Everybody has biases, but many people are unaware of them. Awareness of your own biases gives you the opportunity to control or counteract them. Unfortunately, however, many people are happy to let their biases creep into their attempts to persuade others; indeed, it is a key part of their persuasive strategy. To see how these biases influence messages, just look at the different descriptions and explanations of the same events given by people of different ages or income brackets, or conservative versus liberal commentators, or by commentators from different parts of the world. Of course, to be successful, these people who are consciously using their biases must disguise them. Even undisguised biases can be difficult to identify, so disguised ones can be nearly impossible.

Here are some common sources of biases:

• Personal values and beliefs.  Some people believe that human beings are basically driven to seek power and that they are typically in competition with one another over scarce resources. These beliefs are similar to the world-view that political scientists call “realism.” Other people believe that human beings prefer to cooperate and that, given the chance, they will do so. These beliefs are similar to the world-view known as “idealism.” For many people, these deeply held beliefs can influence, or bias, their interpretations of such wide ranging situations as the behavior of nations and their leaders or the behavior of the driver in the car ahead of you. For example, if your worldview is that people are typically in competition and someone cuts you off on the highway, you may assume that the driver did it purposely to get ahead of you. Other types of beliefs about the way the world is or the way the world should be, for example, political beliefs, can similarly become a significant source of bias.
• Racism, sexism, ageism and other forms of prejudice and bigotry.  These are, sadly, a common source of bias in many people. They are essentially a special kind of “belief about the way the world is.” These beliefs—for example, that women do not make effective leaders—lead people to ignore contradictory evidence (examples of effective women leaders, or research that disputes the belief) and to interpret ambiguous evidence in a way consistent with the belief.
• Self-interest.  When particular people benefit from things turning out a certain way, they can sometimes be very susceptible to letting that interest bias them. For example, a company that will earn a profit if they sell their product may have a bias in the way that they give information about their product. A union that will benefit if its members get a generous contract might have a bias in the way it presents information about salaries at competing organizations. (Note that our inclusion of examples describing both companies and unions is an explicit attempt to control for our own personal biases). Home buyers are often dismayed to discover that they purchased their dream house from someone whose self-interest led them to lie about flooding problems in the basement or back yard. This principle, the biasing power of self-interest, is likely what led to the famous phrase  Caveat Emptor  (let the buyer beware) .  

Knowing that these types of biases exist will help you evaluate evidence more critically. Do not forget, though, that people are not always keen to let you discover the sources of biases in their arguments. For example, companies or political organizations can sometimes disguise their support of a research study by contracting with a university professor, who comes complete with a seemingly unbiased institutional affiliation, to conduct the study.

People’s biases, conscious or unconscious, can lead them to make omissions, distortions, and assumptions that undermine our ability to correctly evaluate evidence. It is essential that you look for these elements. Always ask, what is missing, what is not as it appears, and what is being assumed here? For example, consider this (fictional) chart from an ad reporting customer satisfaction at 4 local health clubs.

Clearly, from the results of the chart, one would be tempted to give Club C a try, as customer satisfaction is much higher than for the other 3 clubs.

There are so many distortions and omissions in this chart, however, that it is actually quite meaningless. First, how was satisfaction measured? Do the bars represent responses to a survey? If so, how were the questions asked? Most importantly, where is the missing scale for the chart? Although the differences look quite large, are they really?

Well, here is the same chart, with a different scale, this time labeled:

Club C is not so impressive any more, is it? In fact, all of the health clubs have customer satisfaction ratings (whatever that means) between 85% and 88%. In the first chart, the entire scale of the graph included only the percentages between 83 and 89. This “judicious” choice of scale—some would call it a distortion—and omission of that scale from the chart make the tiny differences among the clubs seem important, however.

Also, in order to be a critical thinker, you need to learn to pay attention to the assumptions that underlie a message. Let us briefly illustrate the role of assumptions by touching on some people’s beliefs about the criminal justice system in the US. Some believe that a major problem with our judicial system is that many criminals go free because of legal technicalities. Others believe that a major problem is that many innocent people are convicted of crimes. The simple fact is, both types of errors occur. A person’s conclusion about which flaw in our judicial system is the greater tragedy is based on an assumption about which of these is the more serious error (letting the guilty go free or convicting the innocent). This type of assumption is called a value assumption (Browne and Keeley, 2018). It reflects the differences in values that people develop, differences that may lead us to disregard valid evidence that does not fit in with our particular values.

Oh, by the way, some students probably noticed this, but the seven tips for evaluating information that we shared in Module 1 are related to this. Actually, they are part of this section. The tips are, to a very large degree, set of ideas you can use to help you identify biases, distortions, omissions, and assumptions. If you do not remember this section, we strongly recommend you take a few minutes to review it.

skepticism :  a way of thinking in which you refrain from drawing a conclusion or changing your mind until good evidence has been provided

bias : an inclination, tendency, leaning, or prejudice

• Which of your beliefs (or disbeliefs) from the Activate exercise for this section were derived from a process of critical thinking? If some of your beliefs were not based on critical thinking, are you willing to reassess these beliefs? If the answer is no, why do you think that is? If the answer is yes, what concrete steps will you take?

7.2 Reasoning and Judgment

• What percentage of kidnappings are committed by strangers?
• Which area of the house is riskiest: kitchen, bathroom, or stairs?
• What is the most common cancer in the US?
• What percentage of workplace homicides are committed by co-workers?

An essential set of procedural thinking skills is  reasoning , the ability to generate and evaluate solid conclusions from a set of statements or evidence. You should note that these conclusions (when they are generated instead of being evaluated) are one key type of inference that we described in Section 7.1. There are two main types of reasoning, deductive and inductive.

Deductive reasoning

Suppose your teacher tells you that if you get an A on the final exam in a course, you will get an A for the whole course. Then, you get an A on the final exam. What will your final course grade be? Most people can see instantly that you can conclude with certainty that you will get an A for the course. This is a type of reasoning called  deductive reasoning , which is defined as reasoning in which a conclusion is guaranteed to be true as long as the statements leading to it are true. The three statements can be listed as an  argument , with two beginning statements and a conclusion:

Statement 1: If you get an A on the final exam, you will get an A for the course

Statement 2: You get an A on the final exam

Conclusion: You will get an A for the course

This particular arrangement, in which true beginning statements lead to a guaranteed true conclusion, is known as a  deductively valid argument . Although deductive reasoning is often the subject of abstract, brain-teasing, puzzle-like word problems, it is actually an extremely important type of everyday reasoning. It is just hard to recognize sometimes. For example, imagine that you are looking for your car keys and you realize that they are either in the kitchen drawer or in your book bag. After looking in the kitchen drawer, you instantly know that they must be in your book bag. That conclusion results from a simple deductive reasoning argument. In addition, solid deductive reasoning skills are necessary for you to succeed in the sciences, philosophy, math, computer programming, and any endeavor involving the use of logic to persuade others to your point of view or to evaluate others’ arguments.

Cognitive psychologists, and before them philosophers, have been quite interested in deductive reasoning, not so much for its practical applications, but for the insights it can offer them about the ways that human beings think. One of the early ideas to emerge from the examination of deductive reasoning is that people learn (or develop) mental versions of rules that allow them to solve these types of reasoning problems (Braine, 1978; Braine, Reiser, & Rumain, 1984). The best way to see this point of view is to realize that there are different possible rules, and some of them are very simple. For example, consider this rule of logic:

therefore q

Logical rules are often presented abstractly, as letters, in order to imply that they can be used in very many specific situations. Here is a concrete version of the of the same rule:

I’ll either have pizza or a hamburger for dinner tonight (p or q)

I won’t have pizza (not p)

Therefore, I’ll have a hamburger (therefore q)

This kind of reasoning seems so natural, so easy, that it is quite plausible that we would use a version of this rule in our daily lives. At least, it seems more plausible than some of the alternative possibilities—for example, that we need to have experience with the specific situation (pizza or hamburger, in this case) in order to solve this type of problem easily. So perhaps there is a form of natural logic (Rips, 1990) that contains very simple versions of logical rules. When we are faced with a reasoning problem that maps onto one of these rules, we use the rule.

But be very careful; things are not always as easy as they seem. Even these simple rules are not so simple. For example, consider the following rule. Many people fail to realize that this rule is just as valid as the pizza or hamburger rule above.

if p, then q

therefore, not p

Concrete version:

If I eat dinner, then I will have dessert

I did not have dessert

Therefore, I did not eat dinner

The simple fact is, it can be very difficult for people to apply rules of deductive logic correctly; as a result, they make many errors when trying to do so. Is this a deductively valid argument or not?

Students who like school study a lot

Students who study a lot get good grades

Jane does not like school

Therefore, Jane does not get good grades

Many people are surprised to discover that this is not a logically valid argument; the conclusion is not guaranteed to be true from the beginning statements. Although the first statement says that students who like school study a lot, it does NOT say that students who do not like school do not study a lot. In other words, it may very well be possible to study a lot without liking school. Even people who sometimes get problems like this right might not be using the rules of deductive reasoning. Instead, they might just be making judgments for examples they know, in this case, remembering instances of people who get good grades despite not liking school.

Making deductive reasoning even more difficult is the fact that there are two important properties that an argument may have. One, it can be valid or invalid (meaning that the conclusion does or does not follow logically from the statements leading up to it). Two, an argument (or more correctly, its conclusion) can be true or false. Here is an example of an argument that is logically valid, but has a false conclusion (at least we think it is false).

Either you are eleven feet tall or the Grand Canyon was created by a spaceship crashing into the earth.

You are not eleven feet tall

Therefore the Grand Canyon was created by a spaceship crashing into the earth

This argument has the exact same form as the pizza or hamburger argument above, making it is deductively valid. The conclusion is so false, however, that it is absurd (of course, the reason the conclusion is false is that the first statement is false). When people are judging arguments, they tend to not observe the difference between deductive validity and the empirical truth of statements or conclusions. If the elements of an argument happen to be true, people are likely to judge the argument logically valid; if the elements are false, they will very likely judge it invalid (Markovits & Bouffard-Bouchard, 1992; Moshman & Franks, 1986). Thus, it seems a stretch to say that people are using these logical rules to judge the validity of arguments. Many psychologists believe that most people actually have very limited deductive reasoning skills (Johnson-Laird, 1999). They argue that when faced with a problem for which deductive logic is required, people resort to some simpler technique, such as matching terms that appear in the statements and the conclusion (Evans, 1982). This might not seem like a problem, but what if reasoners believe that the elements are true and they happen to be wrong; they will would believe that they are using a form of reasoning that guarantees they are correct and yet be wrong.

deductive reasoning :  a type of reasoning in which the conclusion is guaranteed to be true any time the statements leading up to it are true

argument :  a set of statements in which the beginning statements lead to a conclusion

deductively valid argument :  an argument for which true beginning statements guarantee that the conclusion is true

Inductive reasoning and judgment

Every day, you make many judgments about the likelihood of one thing or another. Whether you realize it or not, you are practicing  inductive reasoning   on a daily basis. In inductive reasoning arguments, a conclusion is likely whenever the statements preceding it are true. The first thing to notice about inductive reasoning is that, by definition, you can never be sure about your conclusion; you can only estimate how likely the conclusion is. Inductive reasoning may lead you to focus on Memory Encoding and Recoding when you study for the exam, but it is possible the instructor will ask more questions about Memory Retrieval instead. Unlike deductive reasoning, the conclusions you reach through inductive reasoning are only probable, not certain. That is why scientists consider inductive reasoning weaker than deductive reasoning. But imagine how hard it would be for us to function if we could not act unless we were certain about the outcome.

Inductive reasoning can be represented as logical arguments consisting of statements and a conclusion, just as deductive reasoning can be. In an inductive argument, you are given some statements and a conclusion (or you are given some statements and must draw a conclusion). An argument is  inductively strong   if the conclusion would be very probable whenever the statements are true. So, for example, here is an inductively strong argument:

• Statement #1: The forecaster on Channel 2 said it is going to rain today.
• Statement #2: The forecaster on Channel 5 said it is going to rain today.
• Statement #3: It is very cloudy and humid.
• Statement #4: You just heard thunder.
• Conclusion (or judgment): It is going to rain today.

Think of the statements as evidence, on the basis of which you will draw a conclusion. So, based on the evidence presented in the four statements, it is very likely that it will rain today. Will it definitely rain today? Certainly not. We can all think of times that the weather forecaster was wrong.

A true story: Some years ago psychology student was watching a baseball playoff game between the St. Louis Cardinals and the Los Angeles Dodgers. A graphic on the screen had just informed the audience that the Cardinal at bat, (Hall of Fame shortstop) Ozzie Smith, a switch hitter batting left-handed for this plate appearance, had never, in nearly 3000 career at-bats, hit a home run left-handed. The student, who had just learned about inductive reasoning in his psychology class, turned to his companion (a Cardinals fan) and smugly said, “It is an inductively strong argument that Ozzie Smith will not hit a home run.” He turned back to face the television just in time to watch the ball sail over the right field fence for a home run. Although the student felt foolish at the time, he was not wrong. It was an inductively strong argument; 3000 at-bats is an awful lot of evidence suggesting that the Wizard of Ozz (as he was known) would not be hitting one out of the park (think of each at-bat without a home run as a statement in an inductive argument). Sadly (for the die-hard Cubs fan and Cardinals-hating student), despite the strength of the argument, the conclusion was wrong.

Given the possibility that we might draw an incorrect conclusion even with an inductively strong argument, we really want to be sure that we do, in fact, make inductively strong arguments. If we judge something probable, it had better be probable. If we judge something nearly impossible, it had better not happen. Think of inductive reasoning, then, as making reasonably accurate judgments of the probability of some conclusion given a set of evidence.

We base many decisions in our lives on inductive reasoning. For example:

Statement #1: Psychology is not my best subject

Statement #2: My psychology instructor has a reputation for giving difficult exams

Statement #3: My first psychology exam was much harder than I expected

Judgment: The next exam will probably be very difficult.

Decision: I will study tonight instead of watching Netflix.

Some other examples of judgments that people commonly make in a school context include judgments of the likelihood that:

• A particular class will be interesting/useful/difficult
• You will be able to finish writing a paper by next week if you go out tonight
• Your laptop’s battery will last through the next trip to the library
• You will not miss anything important if you skip class tomorrow
• Your instructor will not notice if you skip class tomorrow
• You will be able to find a book that you will need for a paper
• There will be an essay question about Memory Encoding on the next exam

Tversky and Kahneman (1983) recognized that there are two general ways that we might make these judgments; they termed them extensional (i.e., following the laws of probability) and intuitive (i.e., using shortcuts or heuristics, see below). We will use a similar distinction between Type 1 and Type 2 thinking, as described by Keith Stanovich and his colleagues (Evans and Stanovich, 2013; Stanovich and West, 2000). Type 1 thinking is fast, automatic, effortful, and emotional. In fact, it is hardly fair to call it reasoning at all, as judgments just seem to pop into one’s head. Type 2 thinking , on the other hand, is slow, effortful, and logical. So obviously, it is more likely to lead to a correct judgment, or an optimal decision. The problem is, we tend to over-rely on Type 1. Now, we are not saying that Type 2 is the right way to go for every decision or judgment we make. It seems a bit much, for example, to engage in a step-by-step logical reasoning procedure to decide whether we will have chicken or fish for dinner tonight.

Many bad decisions in some very important contexts, however, can be traced back to poor judgments of the likelihood of certain risks or outcomes that result from the use of Type 1 when a more logical reasoning process would have been more appropriate. For example:

Statement #1: It is late at night.

Statement #2: Albert has been drinking beer for the past five hours at a party.

Statement #3: Albert is not exactly sure where he is or how far away home is.

Judgment: Albert will have no difficulty walking home.

Decision: He walks home alone.

As you can see in this example, the three statements backing up the judgment do not really support it. In other words, this argument is not inductively strong because it is based on judgments that ignore the laws of probability. What are the chances that someone facing these conditions will be able to walk home alone easily? And one need not be drunk to make poor decisions based on judgments that just pop into our heads.

The truth is that many of our probability judgments do not come very close to what the laws of probability say they should be. Think about it. In order for us to reason in accordance with these laws, we would need to know the laws of probability, which would allow us to calculate the relationship between particular pieces of evidence and the probability of some outcome (i.e., how much likelihood should change given a piece of evidence), and we would have to do these heavy math calculations in our heads. After all, that is what Type 2 requires. Needless to say, even if we were motivated, we often do not even know how to apply Type 2 reasoning in many cases.

So what do we do when we don’t have the knowledge, skills, or time required to make the correct mathematical judgment? Do we hold off and wait until we can get better evidence? Do we read up on probability and fire up our calculator app so we can compute the correct probability? Of course not. We rely on Type 1 thinking. We “wing it.” That is, we come up with a likelihood estimate using some means at our disposal. Psychologists use the term heuristic to describe the type of “winging it” we are talking about. A  heuristic   is a shortcut strategy that we use to make some judgment or solve some problem (see Section 7.3). Heuristics are easy and quick, think of them as the basic procedures that are characteristic of Type 1.  They can absolutely lead to reasonably good judgments and decisions in some situations (like choosing between chicken and fish for dinner). They are, however, far from foolproof. There are, in fact, quite a lot of situations in which heuristics can lead us to make incorrect judgments, and in many cases the decisions based on those judgments can have serious consequences.

Let us return to the activity that begins this section. You were asked to judge the likelihood (or frequency) of certain events and risks. You were free to come up with your own evidence (or statements) to make these judgments. This is where a heuristic crops up. As a judgment shortcut, we tend to generate specific examples of those very events to help us decide their likelihood or frequency. For example, if we are asked to judge how common, frequent, or likely a particular type of cancer is, many of our statements would be examples of specific cancer cases:

Statement #1: Andy Kaufman (comedian) had lung cancer.

Statement #2: Colin Powell (US Secretary of State) had prostate cancer.

Statement #3: Bob Marley (musician) had skin and brain cancer

Statement #4: Sandra Day O’Connor (Supreme Court Justice) had breast cancer.

Statement #5: Fred Rogers (children’s entertainer) had stomach cancer.

Statement #6: Robin Roberts (news anchor) had breast cancer.

Statement #7: Bette Davis (actress) had breast cancer.

Judgment: Breast cancer is the most common type.

Your own experience or memory may also tell you that breast cancer is the most common type. But it is not (although it is common). Actually, skin cancer is the most common type in the US. We make the same types of misjudgments all the time because we do not generate the examples or evidence according to their actual frequencies or probabilities. Instead, we have a tendency (or bias) to search for the examples in memory; if they are easy to retrieve, we assume that they are common. To rephrase this in the language of the heuristic, events seem more likely to the extent that they are available to memory. This bias has been termed the  availability heuristic   (Kahneman and Tversky, 1974).

The fact that we use the availability heuristic does not automatically mean that our judgment is wrong. The reason we use heuristics in the first place is that they work fairly well in many cases (and, of course that they are easy to use). So, the easiest examples to think of sometimes are the most common ones. Is it more likely that a member of the U.S. Senate is a man or a woman? Most people have a much easier time generating examples of male senators. And as it turns out, the U.S. Senate has many more men than women (74 to 26 in 2020). In this case, then, the availability heuristic would lead you to make the correct judgment; it is far more likely that a senator would be a man.

In many other cases, however, the availability heuristic will lead us astray. This is because events can be memorable for many reasons other than their frequency. Section 5.2, Encoding Meaning, suggested that one good way to encode the meaning of some information is to form a mental image of it. Thus, information that has been pictured mentally will be more available to memory. Indeed, an event that is vivid and easily pictured will trick many people into supposing that type of event is more common than it actually is. Repetition of information will also make it more memorable. So, if the same event is described to you in a magazine, on the evening news, on a podcast that you listen to, and in your Facebook feed; it will be very available to memory. Again, the availability heuristic will cause you to misperceive the frequency of these types of events.

Most interestingly, information that is unusual is more memorable. Suppose we give you the following list of words to remember: box, flower, letter, platypus, oven, boat, newspaper, purse, drum, car. Very likely, the easiest word to remember would be platypus, the unusual one. The same thing occurs with memories of events. An event may be available to memory because it is unusual, yet the availability heuristic leads us to judge that the event is common. Did you catch that? In these cases, the availability heuristic makes us think the exact opposite of the true frequency. We end up thinking something is common because it is unusual (and therefore memorable). Yikes.

The misapplication of the availability heuristic sometimes has unfortunate results. For example, if you went to K-12 school in the US over the past 10 years, it is extremely likely that you have participated in lockdown and active shooter drills. Of course, everyone is trying to prevent the tragedy of another school shooting. And believe us, we are not trying to minimize how terrible the tragedy is. But the truth of the matter is, school shootings are extremely rare. Because the federal government does not keep a database of school shootings, the Washington Post has maintained their own running tally. Between 1999 and January 2020 (the date of the most recent school shooting with a death in the US at of the time this paragraph was written), the Post reported a total of 254 people died in school shootings in the US. Not 254 per year, 254 total. That is an average of 12 per year. Of course, that is 254 people who should not have died (particularly because many were children), but in a country with approximately 60,000,000 students and teachers, this is a very small risk.

But many students and teachers are terrified that they will be victims of school shootings because of the availability heuristic. It is so easy to think of examples (they are very available to memory) that people believe the event is very common. It is not. And there is a downside to this. We happen to believe that there is an enormous gun violence problem in the United States. According the the Centers for Disease Control and Prevention, there were 39,773 firearm deaths in the US in 2017. Fifteen of those deaths were in school shootings, according to the Post. 60% of those deaths were suicides. When people pay attention to the school shooting risk (low), they often fail to notice the much larger risk.

And examples like this are by no means unique. The authors of this book have been teaching psychology since the 1990’s. We have been able to make the exact same arguments about the misapplication of the availability heuristics and keep them current by simply swapping out for the “fear of the day.” In the 1990’s it was children being kidnapped by strangers (it was known as “stranger danger”) despite the facts that kidnappings accounted for only 2% of the violent crimes committed against children, and only 24% of kidnappings are committed by strangers (US Department of Justice, 2007). This fear overlapped with the fear of terrorism that gripped the country after the 2001 terrorist attacks on the World Trade Center and US Pentagon and still plagues the population of the US somewhat in 2020. After a well-publicized, sensational act of violence, people are extremely likely to increase their estimates of the chances that they, too, will be victims of terror. Think about the reality, however. In October of 2001, a terrorist mailed anthrax spores to members of the US government and a number of media companies. A total of five people died as a result of this attack. The nation was nearly paralyzed by the fear of dying from the attack; in reality the probability of an individual person dying was 0.00000002.

The availability heuristic can lead you to make incorrect judgments in a school setting as well. For example, suppose you are trying to decide if you should take a class from a particular math professor. You might try to make a judgment of how good a teacher she is by recalling instances of friends and acquaintances making comments about her teaching skill. You may have some examples that suggest that she is a poor teacher very available to memory, so on the basis of the availability heuristic you judge her a poor teacher and decide to take the class from someone else. What if, however, the instances you recalled were all from the same person, and this person happens to be a very colorful storyteller? The subsequent ease of remembering the instances might not indicate that the professor is a poor teacher after all.

Although the availability heuristic is obviously important, it is not the only judgment heuristic we use. Amos Tversky and Daniel Kahneman examined the role of heuristics in inductive reasoning in a long series of studies. Kahneman received a Nobel Prize in Economics for this research in 2002, and Tversky would have certainly received one as well if he had not died of melanoma at age 59 in 1996 (Nobel Prizes are not awarded posthumously). Kahneman and Tversky demonstrated repeatedly that people do not reason in ways that are consistent with the laws of probability. They identified several heuristic strategies that people use instead to make judgments about likelihood. The importance of this work for economics (and the reason that Kahneman was awarded the Nobel Prize) is that earlier economic theories had assumed that people do make judgments rationally, that is, in agreement with the laws of probability.

Another common heuristic that people use for making judgments is the  representativeness heuristic (Kahneman & Tversky 1973). Suppose we describe a person to you. He is quiet and shy, has an unassuming personality, and likes to work with numbers. Is this person more likely to be an accountant or an attorney? If you said accountant, you were probably using the representativeness heuristic. Our imaginary person is judged likely to be an accountant because he resembles, or is representative of the concept of, an accountant. When research participants are asked to make judgments such as these, the only thing that seems to matter is the representativeness of the description. For example, if told that the person described is in a room that contains 70 attorneys and 30 accountants, participants will still assume that he is an accountant.

inductive reasoning :  a type of reasoning in which we make judgments about likelihood from sets of evidence

inductively strong argument :  an inductive argument in which the beginning statements lead to a conclusion that is probably true

heuristic :  a shortcut strategy that we use to make judgments and solve problems. Although they are easy to use, they do not guarantee correct judgments and solutions

availability heuristic :  judging the frequency or likelihood of some event type according to how easily examples of the event can be called to mind (i.e., how available they are to memory)

representativeness heuristic:   judging the likelihood that something is a member of a category on the basis of how much it resembles a typical category member (i.e., how representative it is of the category)

Type 1 thinking : fast, automatic, and emotional thinking.

Type 2 thinking : slow, effortful, and logical thinking.

• What percentage of workplace homicides are co-worker violence?

Many people get these questions wrong. The answers are 10%; stairs; skin; 6%. How close were your answers? Explain how the availability heuristic might have led you to make the incorrect judgments.

• Can you think of some other judgments that you have made (or beliefs that you have) that might have been influenced by the availability heuristic?

7.3 Problem Solving

• Please take a few minutes to list a number of problems that you are facing right now.
• Now write about a problem that you recently solved.
• What is your definition of a problem?

Mary has a problem. Her daughter, ordinarily quite eager to please, appears to delight in being the last person to do anything. Whether getting ready for school, going to piano lessons or karate class, or even going out with her friends, she seems unwilling or unable to get ready on time. Other people have different kinds of problems. For example, many students work at jobs, have numerous family commitments, and are facing a course schedule full of difficult exams, assignments, papers, and speeches. How can they find enough time to devote to their studies and still fulfill their other obligations? Speaking of students and their problems: Show that a ball thrown vertically upward with initial velocity v0 takes twice as much time to return as to reach the highest point (from Spiegel, 1981).

These are three very different situations, but we have called them all problems. What makes them all the same, despite the differences? A psychologist might define a  problem   as a situation with an initial state, a goal state, and a set of possible intermediate states. Somewhat more meaningfully, we might consider a problem a situation in which you are in here one state (e.g., daughter is always late), you want to be there in another state (e.g., daughter is not always late), and with no obvious way to get from here to there. Defined this way, each of the three situations we outlined can now be seen as an example of the same general concept, a problem. At this point, you might begin to wonder what is not a problem, given such a general definition. It seems that nearly every non-routine task we engage in could qualify as a problem. As long as you realize that problems are not necessarily bad (it can be quite fun and satisfying to rise to the challenge and solve a problem), this may be a useful way to think about it.

Can we identify a set of problem-solving skills that would apply to these very different kinds of situations? That task, in a nutshell, is a major goal of this section. Let us try to begin to make sense of the wide variety of ways that problems can be solved with an important observation: the process of solving problems can be divided into two key parts. First, people have to notice, comprehend, and represent the problem properly in their minds (called  problem representation ). Second, they have to apply some kind of solution strategy to the problem. Psychologists have studied both of these key parts of the process in detail.

When you first think about the problem-solving process, you might guess that most of our difficulties would occur because we are failing in the second step, the application of strategies. Although this can be a significant difficulty much of the time, the more important source of difficulty is probably problem representation. In short, we often fail to solve a problem because we are looking at it, or thinking about it, the wrong way.

problem :  a situation in which we are in an initial state, have a desired goal state, and there is a number of possible intermediate states (i.e., there is no obvious way to get from the initial to the goal state)

problem representation :  noticing, comprehending and forming a mental conception of a problem

Defining and Mentally Representing Problems in Order to Solve Them

So, the main obstacle to solving a problem is that we do not clearly understand exactly what the problem is. Recall the problem with Mary’s daughter always being late. One way to represent, or to think about, this problem is that she is being defiant. She refuses to get ready in time. This type of representation or definition suggests a particular type of solution. Another way to think about the problem, however, is to consider the possibility that she is simply being sidetracked by interesting diversions. This different conception of what the problem is (i.e., different representation) suggests a very different solution strategy. For example, if Mary defines the problem as defiance, she may be tempted to solve the problem using some kind of coercive tactics, that is, to assert her authority as her mother and force her to listen. On the other hand, if Mary defines the problem as distraction, she may try to solve it by simply removing the distracting objects.

As you might guess, when a problem is represented one way, the solution may seem very difficult, or even impossible. Seen another way, the solution might be very easy. For example, consider the following problem (from Nasar, 1998):

Two bicyclists start 20 miles apart and head toward each other, each going at a steady rate of 10 miles per hour. At the same time, a fly that travels at a steady 15 miles per hour starts from the front wheel of the southbound bicycle and flies to the front wheel of the northbound one, then turns around and flies to the front wheel of the southbound one again, and continues in this manner until he is crushed between the two front wheels. Question: what total distance did the fly cover?

Please take a few minutes to try to solve this problem.

Most people represent this problem as a question about a fly because, well, that is how the question is asked. The solution, using this representation, is to figure out how far the fly travels on the first leg of its journey, then add this total to how far it travels on the second leg of its journey (when it turns around and returns to the first bicycle), then continue to add the smaller distance from each leg of the journey until you converge on the correct answer. You would have to be quite skilled at math to solve this problem, and you would probably need some time and pencil and paper to do it.

If you consider a different representation, however, you can solve this problem in your head. Instead of thinking about it as a question about a fly, think about it as a question about the bicycles. They are 20 miles apart, and each is traveling 10 miles per hour. How long will it take for the bicycles to reach each other? Right, one hour. The fly is traveling 15 miles per hour; therefore, it will travel a total of 15 miles back and forth in the hour before the bicycles meet. Represented one way (as a problem about a fly), the problem is quite difficult. Represented another way (as a problem about two bicycles), it is easy. Changing your representation of a problem is sometimes the best—sometimes the only—way to solve it.

Unfortunately, however, changing a problem’s representation is not the easiest thing in the world to do. Often, problem solvers get stuck looking at a problem one way. This is called  fixation . Most people who represent the preceding problem as a problem about a fly probably do not pause to reconsider, and consequently change, their representation. A parent who thinks her daughter is being defiant is unlikely to consider the possibility that her behavior is far less purposeful.

Problem-solving fixation was examined by a group of German psychologists called Gestalt psychologists during the 1930’s and 1940’s. Karl Dunker, for example, discovered an important type of failure to take a different perspective called  functional fixedness . Imagine being a participant in one of his experiments. You are asked to figure out how to mount two candles on a door and are given an assortment of odds and ends, including a small empty cardboard box and some thumbtacks. Perhaps you have already figured out a solution: tack the box to the door so it forms a platform, then put the candles on top of the box. Most people are able to arrive at this solution. Imagine a slight variation of the procedure, however. What if, instead of being empty, the box had matches in it? Most people given this version of the problem do not arrive at the solution given above. Why? Because it seems to people that when the box contains matches, it already has a function; it is a matchbox. People are unlikely to consider a new function for an object that already has a function. This is functional fixedness.

Mental set is a type of fixation in which the problem solver gets stuck using the same solution strategy that has been successful in the past, even though the solution may no longer be useful. It is commonly seen when students do math problems for homework. Often, several problems in a row require the reapplication of the same solution strategy. Then, without warning, the next problem in the set requires a new strategy. Many students attempt to apply the formerly successful strategy on the new problem and therefore cannot come up with a correct answer.

The thing to remember is that you cannot solve a problem unless you correctly identify what it is to begin with (initial state) and what you want the end result to be (goal state). That may mean looking at the problem from a different angle and representing it in a new way. The correct representation does not guarantee a successful solution, but it certainly puts you on the right track.

A bit more optimistically, the Gestalt psychologists discovered what may be considered the opposite of fixation, namely  insight . Sometimes the solution to a problem just seems to pop into your head. Wolfgang Kohler examined insight by posing many different problems to chimpanzees, principally problems pertaining to their acquisition of out-of-reach food. In one version, a banana was placed outside of a chimpanzee’s cage and a short stick inside the cage. The stick was too short to retrieve the banana, but was long enough to retrieve a longer stick also located outside of the cage. This second stick was long enough to retrieve the banana. After trying, and failing, to reach the banana with the shorter stick, the chimpanzee would try a couple of random-seeming attempts, react with some apparent frustration or anger, then suddenly rush to the longer stick, the correct solution fully realized at this point. This sudden appearance of the solution, observed many times with many different problems, was termed insight by Kohler.

Lest you think it pertains to chimpanzees only, Karl Dunker demonstrated that children also solve problems through insight in the 1930s. More importantly, you have probably experienced insight yourself. Think back to a time when you were trying to solve a difficult problem. After struggling for a while, you gave up. Hours later, the solution just popped into your head, perhaps when you were taking a walk, eating dinner, or lying in bed.

fixation :  when a problem solver gets stuck looking at a problem a particular way and cannot change his or her representation of it (or his or her intended solution strategy)

functional fixedness :  a specific type of fixation in which a problem solver cannot think of a new use for an object that already has a function

mental set :  a specific type of fixation in which a problem solver gets stuck using the same solution strategy that has been successful in the past

insight :  a sudden realization of a solution to a problem

Solving Problems by Trial and Error

Correctly identifying the problem and your goal for a solution is a good start, but recall the psychologist’s definition of a problem: it includes a set of possible intermediate states. Viewed this way, a problem can be solved satisfactorily only if one can find a path through some of these intermediate states to the goal. Imagine a fairly routine problem, finding a new route to school when your ordinary route is blocked (by road construction, for example). At each intersection, you may turn left, turn right, or go straight. A satisfactory solution to the problem (of getting to school) is a sequence of selections at each intersection that allows you to wind up at school.

If you had all the time in the world to get to school, you might try choosing intermediate states randomly. At one corner you turn left, the next you go straight, then you go left again, then right, then right, then straight. Unfortunately, trial and error will not necessarily get you where you want to go, and even if it does, it is not the fastest way to get there. For example, when a friend of ours was in college, he got lost on the way to a concert and attempted to find the venue by choosing streets to turn onto randomly (this was long before the use of GPS). Amazingly enough, the strategy worked, although he did end up missing two out of the three bands who played that night.

Trial and error is not all bad, however. B.F. Skinner, a prominent behaviorist psychologist, suggested that people often behave randomly in order to see what effect the behavior has on the environment and what subsequent effect this environmental change has on them. This seems particularly true for the very young person. Picture a child filling a household’s fish tank with toilet paper, for example. To a child trying to develop a repertoire of creative problem-solving strategies, an odd and random behavior might be just the ticket. Eventually, the exasperated parent hopes, the child will discover that many of these random behaviors do not successfully solve problems; in fact, in many cases they create problems. Thus, one would expect a decrease in this random behavior as a child matures. You should realize, however, that the opposite extreme is equally counterproductive. If the children become too rigid, never trying something unexpected and new, their problem solving skills can become too limited.

Effective problem solving seems to call for a happy medium that strikes a balance between using well-founded old strategies and trying new ground and territory. The individual who recognizes a situation in which an old problem-solving strategy would work best, and who can also recognize a situation in which a new untested strategy is necessary is halfway to success.

Solving Problems with Algorithms and Heuristics

For many problems there is a possible strategy available that will guarantee a correct solution. For example, think about math problems. Math lessons often consist of step-by-step procedures that can be used to solve the problems. If you apply the strategy without error, you are guaranteed to arrive at the correct solution to the problem. This approach is called using an  algorithm , a term that denotes the step-by-step procedure that guarantees a correct solution. Because algorithms are sometimes available and come with a guarantee, you might think that most people use them frequently. Unfortunately, however, they do not. As the experience of many students who have struggled through math classes can attest, algorithms can be extremely difficult to use, even when the problem solver knows which algorithm is supposed to work in solving the problem. In problems outside of math class, we often do not even know if an algorithm is available. It is probably fair to say, then, that algorithms are rarely used when people try to solve problems.

Because algorithms are so difficult to use, people often pass up the opportunity to guarantee a correct solution in favor of a strategy that is much easier to use and yields a reasonable chance of coming up with a correct solution. These strategies are called  problem solving heuristics . Similar to what you saw in section 6.2 with reasoning heuristics, a problem solving heuristic is a shortcut strategy that people use when trying to solve problems. It usually works pretty well, but does not guarantee a correct solution to the problem. For example, one problem solving heuristic might be “always move toward the goal” (so when trying to get to school when your regular route is blocked, you would always turn in the direction you think the school is). A heuristic that people might use when doing math homework is “use the same solution strategy that you just used for the previous problem.”

By the way, we hope these last two paragraphs feel familiar to you. They seem to parallel a distinction that you recently learned. Indeed, algorithms and problem-solving heuristics are another example of the distinction between Type 1 thinking and Type 2 thinking.

Although it is probably not worth describing a large number of specific heuristics, two observations about heuristics are worth mentioning. First, heuristics can be very general or they can be very specific, pertaining to a particular type of problem only. For example, “always move toward the goal” is a general strategy that you can apply to countless problem situations. On the other hand, “when you are lost without a functioning gps, pick the most expensive car you can see and follow it” is specific to the problem of being lost. Second, all heuristics are not equally useful. One heuristic that many students know is “when in doubt, choose c for a question on a multiple-choice exam.” This is a dreadful strategy because many instructors intentionally randomize the order of answer choices. Another test-taking heuristic, somewhat more useful, is “look for the answer to one question somewhere else on the exam.”

You really should pay attention to the application of heuristics to test taking. Imagine that while reviewing your answers for a multiple-choice exam before turning it in, you come across a question for which you originally thought the answer was c. Upon reflection, you now think that the answer might be b. Should you change the answer to b, or should you stick with your first impression? Most people will apply the heuristic strategy to “stick with your first impression.” What they do not realize, of course, is that this is a very poor strategy (Lilienfeld et al, 2009). Most of the errors on exams come on questions that were answered wrong originally and were not changed (so they remain wrong). There are many fewer errors where we change a correct answer to an incorrect answer. And, of course, sometimes we change an incorrect answer to a correct answer. In fact, research has shown that it is more common to change a wrong answer to a right answer than vice versa (Bruno, 2001).

The belief in this poor test-taking strategy (stick with your first impression) is based on the  confirmation bias   (Nickerson, 1998; Wason, 1960). You first saw the confirmation bias in Module 1, but because it is so important, we will repeat the information here. People have a bias, or tendency, to notice information that confirms what they already believe. Somebody at one time told you to stick with your first impression, so when you look at the results of an exam you have taken, you will tend to notice the cases that are consistent with that belief. That is, you will notice the cases in which you originally had an answer correct and changed it to the wrong answer. You tend not to notice the other two important (and more common) cases, changing an answer from wrong to right, and leaving a wrong answer unchanged.

Because heuristics by definition do not guarantee a correct solution to a problem, mistakes are bound to occur when we employ them. A poor choice of a specific heuristic will lead to an even higher likelihood of making an error.

algorithm :  a step-by-step procedure that guarantees a correct solution to a problem

problem solving heuristic :  a shortcut strategy that we use to solve problems. Although they are easy to use, they do not guarantee correct judgments and solutions

confirmation bias :  people’s tendency to notice information that confirms what they already believe

An Effective Problem-Solving Sequence

You may be left with a big question: If algorithms are hard to use and heuristics often don’t work, how am I supposed to solve problems? Robert Sternberg (1996), as part of his theory of what makes people successfully intelligent (Module 8) described a problem-solving sequence that has been shown to work rather well:

• Identify the existence of a problem.  In school, problem identification is often easy; problems that you encounter in math classes, for example, are conveniently labeled as problems for you. Outside of school, however, realizing that you have a problem is a key difficulty that you must get past in order to begin solving it. You must be very sensitive to the symptoms that indicate a problem.
• Define the problem.  Suppose you realize that you have been having many headaches recently. Very likely, you would identify this as a problem. If you define the problem as “headaches,” the solution would probably be to take aspirin or ibuprofen or some other anti-inflammatory medication. If the headaches keep returning, however, you have not really solved the problem—likely because you have mistaken a symptom for the problem itself. Instead, you must find the root cause of the headaches. Stress might be the real problem. For you to successfully solve many problems it may be necessary for you to overcome your fixations and represent the problems differently. One specific strategy that you might find useful is to try to define the problem from someone else’s perspective. How would your parents, spouse, significant other, doctor, etc. define the problem? Somewhere in these different perspectives may lurk the key definition that will allow you to find an easier and permanent solution.
• Formulate strategy.  Now it is time to begin planning exactly how the problem will be solved. Is there an algorithm or heuristic available for you to use? Remember, heuristics by their very nature guarantee that occasionally you will not be able to solve the problem. One point to keep in mind is that you should look for long-range solutions, which are more likely to address the root cause of a problem than short-range solutions.
• Represent and organize information.  Similar to the way that the problem itself can be defined, or represented in multiple ways, information within the problem is open to different interpretations. Suppose you are studying for a big exam. You have chapters from a textbook and from a supplemental reader, along with lecture notes that all need to be studied. How should you (represent and) organize these materials? Should you separate them by type of material (text versus reader versus lecture notes), or should you separate them by topic? To solve problems effectively, you must learn to find the most useful representation and organization of information.
• Allocate resources.  This is perhaps the simplest principle of the problem solving sequence, but it is extremely difficult for many people. First, you must decide whether time, money, skills, effort, goodwill, or some other resource would help to solve the problem Then, you must make the hard choice of deciding which resources to use, realizing that you cannot devote maximum resources to every problem. Very often, the solution to problem is simply to change how resources are allocated (for example, spending more time studying in order to improve grades).
• Monitor and evaluate solutions.  Pay attention to the solution strategy while you are applying it. If it is not working, you may be able to select another strategy. Another fact you should realize about problem solving is that it never does end. Solving one problem frequently brings up new ones. Good monitoring and evaluation of your problem solutions can help you to anticipate and get a jump on solving the inevitable new problems that will arise.

Please note that this as  an  effective problem-solving sequence, not  the  effective problem solving sequence. Just as you can become fixated and end up representing the problem incorrectly or trying an inefficient solution, you can become stuck applying the problem-solving sequence in an inflexible way. Clearly there are problem situations that can be solved without using these skills in this order.

Additionally, many real-world problems may require that you go back and redefine a problem several times as the situation changes (Sternberg et al. 2000). For example, consider the problem with Mary’s daughter one last time. At first, Mary did represent the problem as one of defiance. When her early strategy of pleading and threatening punishment was unsuccessful, Mary began to observe her daughter more carefully. She noticed that, indeed, her daughter’s attention would be drawn by an irresistible distraction or book. Fresh with a re-representation of the problem, she began a new solution strategy. She began to remind her daughter every few minutes to stay on task and remind her that if she is ready before it is time to leave, she may return to the book or other distracting object at that time. Fortunately, this strategy was successful, so Mary did not have to go back and redefine the problem again.

Pick one or two of the problems that you listed when you first started studying this section and try to work out the steps of Sternberg’s problem solving sequence for each one.

a mental representation of a category of things in the world

an assumption about the truth of something that is not stated. Inferences come from our prior knowledge and experience, and from logical reasoning

knowledge about one’s own cognitive processes; thinking about your thinking

individuals who are less competent tend to overestimate their abilities more than individuals who are more competent do

Thinking like a scientist in your everyday life for the purpose of drawing correct conclusions. It entails skepticism; an ability to identify biases, distortions, omissions, and assumptions; and excellent deductive and inductive reasoning, and problem solving skills.

a way of thinking in which you refrain from drawing a conclusion or changing your mind until good evidence has been provided

an inclination, tendency, leaning, or prejudice

a type of reasoning in which the conclusion is guaranteed to be true any time the statements leading up to it are true

a set of statements in which the beginning statements lead to a conclusion

an argument for which true beginning statements guarantee that the conclusion is true

a type of reasoning in which we make judgments about likelihood from sets of evidence

an inductive argument in which the beginning statements lead to a conclusion that is probably true

fast, automatic, and emotional thinking

slow, effortful, and logical thinking

a shortcut strategy that we use to make judgments and solve problems. Although they are easy to use, they do not guarantee correct judgments and solutions

udging the frequency or likelihood of some event type according to how easily examples of the event can be called to mind (i.e., how available they are to memory)

judging the likelihood that something is a member of a category on the basis of how much it resembles a typical category member (i.e., how representative it is of the category)

a situation in which we are in an initial state, have a desired goal state, and there is a number of possible intermediate states (i.e., there is no obvious way to get from the initial to the goal state)

noticing, comprehending and forming a mental conception of a problem

when a problem solver gets stuck looking at a problem a particular way and cannot change his or her representation of it (or his or her intended solution strategy)

a specific type of fixation in which a problem solver cannot think of a new use for an object that already has a function

a specific type of fixation in which a problem solver gets stuck using the same solution strategy that has been successful in the past

a sudden realization of a solution to a problem

a step-by-step procedure that guarantees a correct solution to a problem

The tendency to notice and pay attention to information that confirms your prior beliefs and to ignore information that disconfirms them.

a shortcut strategy that we use to solve problems. Although they are easy to use, they do not guarantee correct judgments and solutions

Introduction to Psychology Copyright © 2020 by Ken Gray; Elizabeth Arnott-Hill; and Or'Shaundra Benson is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Logical reasoning questions are designed to assess your ability to analyze, evaluate, and draw conclusions based on given information. There are many types of questions, each focusing on different aspects of critical thinking. Here are some common types of logical reasoning questions:

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Tom and Tim are brothers. They look exactly the same. They also have the same birthdays.

a. Tom is older than Tim b. Tim is more handsome than Tom c. Tom and Tim are twins d. Tom and Tim are best friends

1. C The only certain thing is they are twins.

Verbal Reasoning Practice

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Abstract Reasoning & Pattern Recognition Questions

Abstract reasoning and pattern recognition.

Abstract reasoning and Pattern Recognition questions test your ability to identify patterns and relationships. Abstract reasoning and pattern recognition are cognitive skills that enable you to identify relationships, make connections, and solve problems that involve complex or abstract information. These skills are crucial for tasks that require higher-order thinking and adaptability to novel situations.

Example Question:

1. B Each figure is created by adding the mirror image of the previous figure.

Abstract Reasoning and Pattern Recognition Practice

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Problem Solving Questions

Problem solving or word problems..

   Word problems give background information, in plain English, on a real-world problem, with one or more variables missing.   You are required to translate into mathematical notation and solve for the missing information.

Problem-solving is the process of identifying, analyzing, and resolving problems in a systematic and logical manner. Word problems, are mathematical problems that in everyday language and use real-world scenarios. Some information is given, and one or more pieces of information, or variables, are missing.  You must understand the given information, and the relationship to the missing variables, identify the mathematical operations necessary to solve the problem, and then carry out those operations to arrive at the correct answer.

1. Employees of a discount appliance store receive an additional 20% off the lowest price on any item. If an employee purchases a dishwasher during a 15% off sale, how much will he pay if the dishwasher originally cost $450?

a. $280.90 b. $287.00 c. $292.50 d. $306.00

1. D The cost of the dishwasher = $450 15% discount amount = 450•15/100 = $67.5 The discounted price = 450 – 67.5 = $382.5 20% additional discount amount on lowest price = 382.5•20/100 = $76.5 So, the final discounted price = 382.5 – 76.5 = $306.0049

Problem Solving Practice

How to Solve Word Problems

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Spatial Reasoning Visual Acuity Questions

Spatial reasoning questions.

test your ability to visualize and manipulate objects in two or three dimensions.  These questions require you to mentally visualize objects and their relationships in space, as well as to understand how they move and interact with each other.

Visual acuity is the accurately perception of different visual elements, such as shapes, colors, and patterns.

Example question:

Spatial Ability Practice

Spatial Relations Practice (BOOK)

Spatial Relations II – Folding

Spatial Relations II – Folding questions are a type of visual-spatial reasoning question used in cognitive and intelligence tests, and pre-employment test such as the Canada Post GAT , CFAT , CBSA and the CCAT tests . These questions require individuals to mentally manipulate a two-dimensional object by folding it along specified lines to create a three-dimensional object, and then to identify the resulting object or how it would appear if unfolded.

Folding Example:

When the two longest sides touch what will the shape be?

Folding Practice and Tutorial

Spatial Relations Practice (Book)

Analogies on a standardized test, such as IQ tests or aptitude tests, assess a test-taker’s verbal reasoning ability. An analogy question consists of two pairs of related words. The test-taker is then asked to identify a third pair of words that has the same or a similar relationship.

1.  Nest : Bird 

a. Cave : bear b. flower : petal c. window : house d. dog : basket

This is a Functional relationship.   A Bird lives in a nest, the way way a bear lives in a cave.

Analogy Practice Questions

Analogy Tutorial

Analogy Quiz

Analogies – I Images

An analogy is a comparison between 2 things.    You are presented with an object and asked to choose an object that is similar or is not similar.  Also called Matching.

In the following questions, select the choice that does not belong with the other three.

1. C All signs are directional road signs except choice C.

Image Analogy (Matching) Practice

Analytical Reasoning

Analytical reasoning questions are included in standardized tests, such as IQ, aptitude, and entrance exams for graduate or professional programs. Analytical reasoning questions test a person’s ability to think logically and analyze complex information.

Analytical reasoning questions typically present a scenario, such as a a group of facts and rules, a diagram, chart, or passage of text. The test-taker is asked to use this information to answer a series of questions that requires drawing logical conclusions, or deductions.  The test-taker must determine, give a set of facts and rules what could or must be true.

1. Use your knowledge of the real relations between the existing nouns to determine the best response.

A CRUX resembles LILO but is closer to the Sun

A TIGO resembles Jupiter but is farther from the Sun

A LILO resembles Earth but is closer to the Sun

Which of the following is the best response?

a. LILO is farther from the Sun than Jupiter

b. CRUX is closer to the Sun than Jupiter

c. Jupiter is closer to the Sun than LILO

d. LILO is farther from the Sun than TIGO

1. B Based on the relations outlined in the first & third statements, we know that a CRUX is closer to the Sun than a LILO, which is closer than Earth. We also know that Earth is closer than Jupiter from the knowledge we have of these existing nouns, and, from the second statement, we know that Jupiter is closer than a TIGO. From closest to farthest, the order of the words is: CRUX, LILO, Earth, Jupiter, TIGO. Therefore, t choice 2 is the correct answer.

[CRUX<LILO<Earth<Jupiter<TIGO in terms of distance from the Sun] 

Analytical Reasoning Practice

Verbal Classification

Verbal classification.

Verbal classification are common on IQ or aptitude tests, that assess a person’s ability to identify relationships between words and concepts.

The test-taker is given a list of words and asked to identify the word does not belong, based on the relationships or patterns of the given words.

1. Which word does not belong?

a. Jet b. Float plane c. Kite d. Biplane

1. C A kite is not a type of plane.

Verbal Classification Practice

Sentence Logic

Sentence logic.

Sentence logic questions are found in standardized tests, such as aptitude or entrance tests for graduate or professional programs, that assess a person’s ability to understand and apply logical reasoning.

The test-taker is presented with a set of sentences or paragraphs in the form of syllogisms:  2 sentences, or premises are given, and students are asked if the third sentence is true or false.

1.  The Silver fish can swim faster than the black fish. The gold fish can swim faster than the black fish. The gold fish can swim faster than the silver fish. If the first 2 statements are true, then the third statement is:

True False Uncertain

1. Uncertain

We don’t have enough information here to make a decision. Perhaps the gold fish can swim faster than the black fish AND the silver fish – we don’t know.

Sentence Logic Practice

Logic Tutorial

Mathematical Reasoning & Problem Solving

In this lesson, we’ll discuss mathematical reasoning and methods of problem solving with an eye toward helping your students make the best use of their reasoning skills when it comes to tackling complex problems.

Previously Covered:

• Over the course of the previous lesson, we reviewed some basics about chance and probability, as well as some basics about sampling, surveys, etc. We also covered some ideas about data sets, how they’re represented, and how to interpret the results.

Approaches to Problem Solving

When solving a mathematical problem, it is very common for a student to feel overwhelmed by the information or lack a clear idea about how to get started.

To help the students with their problem-solving “problem,” let’s look at some examples of mathematical problems and some general methods for solving problems:

Identify the following four-digit number when presented with the following information:

• One of the four digits is a 1.
• The digit in the hundreds place is three times the digit in the thousands place.
• The digit in the ones place is four times the digit in the ten’s place.
• The sum of all four digits is 13.
• The digit 2 is in the thousands place.

Help your students identify and prioritize the information presented.

In this particular example, we want to look for concrete information. Clue #1 tells us that one digit is a 1, but we’re not sure of its location, so we see if we can find a clue with more concrete information.

We can see that clue #5 gives us that kind of information and is the only clue that does, so we start from there.

Because this clue tells us that the thousands place digit is 2, we search for clues relevant to this clue. Clue #2 tells us that the digit in the hundreds place is three times that of the thousands place digit, so it is 6.

So now we need to find the tens and ones place digits, and see that clue #3 tells us that the digit in the ones place is four times the digit in the tens place. But we remember that clue #1 tells us that there’s a one somewhere, and since one is not four times any digit, we see that the one must be in the tens place, which leads us to the conclusion that the digit in the ones place is four. So then we conclude that our number is:

If you were following closely, you would notice that clue #4 was never used. It is a nice way to check our answer, since the digits of 2614 do indeed add up to be thirteen, but we did not need this clue to solve the problem.

Recall that the clues’ relevance were identified and prioritized as follows:

• clue #3 and clue #1

By identifying and prioritizing information, we were able to make the information given in the problem seem less overwhelming. We ordered the clues by relevance, with the most relevant clue providing us with a starting point to solve the problem. This method also utilized the more general method of breaking a problem into smaller and simpler parts to make it easier to solve.

Now let’s look at another mathematical problem and another general problem-solving method to help us solve it:

Two trees with heights of 20 m and 30 m respectively have ropes running from the top of each tree to the bottom of the other tree. The trees are 40 meters apart. We’ll assume that the ropes are pulled tight enough that we can ignore any bending or drooping. How high above the ground do the ropes intersect?

Let’s solve this problem by representing it in a visual way , in this case, a diagram:

You can see that we have a much simpler problem on our hands after drawing the diagram. A, B, C, D, E, and F are vertices of the triangles in the diagram. Now also notice that:

b = the base of triangle EFA

h = the height of triangle EFA and the height above the ground at which the ropes intersect

If we had not drawn this diagram, it would have been very hard to solve this problem, since we need the triangles and their properties to solve for h. Also, this diagram allows us to see that triangle BCA is similar to triangle EFC, and triangle DCA is similar to triangle EFA. Solving for h shows that the ropes intersect twelve meters above the ground.

Students frequently complain that mathematics is too difficult for them, because it is too abstract and unapproachable. Explaining mathematical reasoning and problem solving by using a variety of methods , such as words, numbers, symbols, charts, graphs, tables, diagrams, and concrete models can help students understand the problem better by making it more concrete and approachable.

Let’s try another one.

Given a pickle jar filled with marbles, about how many marbles does the jar contain?

Problems like this one require the student to make and use estimations . In this case, an estimation is all that is required, although, in more complex problems, estimates may help the student arrive at the final answer.

How would a student do this? A good estimation can be found by counting how many marbles are on the base of the jar and multiplying that by the number of marbles that make up the height of the marbles in the jar.

Now to make sure that we understand when and how to use these methods, let’s solve a problem on our own:

How many more faces does a cube have than a square pyramid?

Reveal Answer

The answer is B. To see how many more faces a cube has than a square pyramid, it is best to draw a diagram of a square pyramid and a cube:

From the diagrams above, we can see that the square pyramid has five faces and the cube has six. Therefore, the cube has one more face, so the answer is B.

Before we start having the same problem our model student in the beginning did—that is, being overwhelmed with too much information—let’s have a quick review of all the problem-solving methods we’ve discussed so far:

• Sort and prioritize relevant and irrelevant information.
• Represent a problem in different ways, such as words, symbols, concrete models, and diagrams.
• Generate and use estimations to find solutions to mathematical problems.

Mathematical Mistakes

Along with learning methods and tools for solving mathematical problems, it is important to recognize and avoid ways to make mathematical errors. This section will review some common errors.

Circular Arguments

These involve drawing a conclusion from a premise that is itself dependent on the conclusion. In other words, you are not actually proving anything. Circular reasoning often looks like deductive reasoning, but a quick examination will reveal that it’s far from it. Consider the following argument:

• Premise: Only an untrustworthy man would become an insurance salesman; the fact that insurance salesmen cannot be trusted is proof of this.
• Conclusion: Therefore, insurance salesmen cannot be trusted.

While this may be a simplistic example, you can see that there’s no logical procession in a circular argument.

Assuming the Truth of the Converse

Simply put: The fact that A implies B doesn’t not necessarily mean that B implies A. For example, “All dogs are mammals; therefore, all mammals are dogs.”

Assuming the Truth of the Inverse

Watch out for this one. You cannot automatically assume the inverse of a given statement is true. Consider the following true statement:

If you grew up in Minnesota , you’ve seen snow.

Now, notice that the inverse of this statement is not necessarily true:

If you didn’t grow up in Minnesota , you’ve never seen snow.

Faulty Generalizations

This mistake (also known as inductive fallacy) can take many forms, the most common being assuming a general rule based on a specific instance: (“Bridge is a hard game; therefore, all card games are difficult.”) Be aware of more subtle forms of faulty generalizations.

Faulty Analogies

It’s a mistake to assume that because two things are alike in one respect that they are necessarily alike in other ways too. Consider the faulty analogy below:

People who absolutely have to have a cup of coffee in the morning to get going are as bad as alcoholics who can’t cope without drinking.

False (or tenuous) analogies are often used in persuasive arguments.

Now that we’ve gone over some common mathematical mistakes, let’s look at some correct and effective ways to use mathematical reasoning.

Let’s look at basic logic, its operations, some fundamental laws, and the rules of logic that help us prove statements and deduce the truth. First off, there are two different styles of proofs: direct and indirect .

Whether it’s a direct or indirect proof, the engine that drives the proof is the if-then structure of a logical statement. In formal logic, you’ll see the format using the letters p and q, representing statements, as in:

If p, then q

An arrow is used to indicate that q is derived from p, like this:

This would be the general form of many types of logical statements that would be similar to: “if Joe has 5 cents, then Joe has a nickel or Joe has 5 pennies “. Basically, a proof is a flow of implications starting with the statement p and ending with the statement q. The stepping stones we use to link these statements in a logical proof on the way are called axioms or postulates , which are accepted logical tools.

A direct proof will attempt to lay out the shortest number of steps between p and q.

The goal of an indirect proof is exactly the same—it wants to show that q follows from p; however, it goes about it in a different manner. An indirect proof also goes by the names “proof by contradiction” or reductio ad absurdum . This type of proof assumes that the opposite of what you want to prove is true, and then shows that this is untenable or absurd, so, in fact, your original statement must be true.

Let’s see how this works using the isosceles triangle below. The indirect proof assumption is in bold.

Given: Triangle ABC is isosceles with B marking the vertex

Prove: Angles A and C are congruent.

Now, let’s work through this, matching our statements with our reasons.

• Triangle ABC is isosceles . . . . . . . . . . . . Given
• Angle A is the vertex . . . . . . . . . . . . . . . . Given
• Angles A and C are not congruent . . Indirect proof assumption
• Line AB is equal to line BC . . . . . . . . . . . Legs of an isosceles triangle are congruent
• Angles A and C are congruent . . . . . . . . The angles opposite congruent sides of a triangle are congruent
• Contradiction . . . . . . . . . . . . . . . . . . . . . . Angles can’t be congruent and incongruent
• Angles A and C are indeed congruent . . . The indirect proof assumption (step 3) is wrong
• Therefore, if angles A and C are not incongruent, they are congruent.

“Always, Sometimes, and Never”

Some math problems work on the mechanics that statements are “always”, “sometimes” and “never” true.

Example: x < x 2 for all real numbers x

We may be tempted to say that this statement is “always” true, because by choosing different values of x, like -2 and 3, we see that:

Example: For all primes x ≥ 3, x is odd.

This statement is “always” true. The only prime that is not odd is two. If we had a prime x ≥ 3 that is not odd, it would be divisible by two, which would make x not prime.

• Know and be able to identify common mathematical errors, such as circular arguments, assuming the truth of the converse, assuming the truth of the inverse, making faulty generalizations, and faulty use of analogical reasoning.
• Be familiar with direct proofs and indirect proofs (proof by contradiction).
• Be able to work with problems to identify “always,” “sometimes,” and “never” statements.

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Practice Logical Reasoning Test Example Questions – 2024

• Logical Tests
• Free Example Questions

One of the most popular, and perhaps most dreaded, type of psychometric test is the logical reasoning test. These screening questions won’t ask you for formulas or equations. You’ll have to rely solely on your own ingenuity to solve these problems.

You’ll need a great deal of concentration to succeed on a logic test. Logic tests are really designed to assess your intelligence. Similar to I.Q. tests in design, these aptitude assessments test your problem-solving skills, your critical thinking skills, and your creativity.

Below, we’ll explain a little bit more about the logic test questions you can expect on logic pre-employment exams and how you should approach them. We’ll also discuss some of our best tips for logic tests, so make sure to take notes! When you’re done, click over to the second tab and try your hand at our logical reasoning sample questions.

What Is a Logical Reasoning Test?

A logical reasoning test, as opposed to a numerical or verbal reasoning test , requires solely your reasoning ability. While you will have to know how to read, you won’t need to know any grammar, and you certainly won’t need to know how to multiply numbers.

Based on deductive and inductive reasoning, logical thinking questions will take one of two forms. Either you’ll be presented with a series of shapes and asked about the patterns they make, or you’ll be given a series of statements and asked to state what you know to be certain. We’ll go through both of these types of questions.

Why Do I Need to Take Logical Reasoning Tests?

Employers want to know, first and foremost, that you know how to analyze information and learn new skills quickly. These so-called “soft skills” are really far more important to a company than you might imagine, and they’re nearly impossible to really measure in an interview.

Logical questions help employers to see how well applicants recognize patterns, overcome adversity, and concentrate for extended periods of time. The skills you’ll need to pass a logical reasoning test are the same ones that will help you anticipate pitfalls, develop winning strategies, and start new initiatives.

Logical aptitude tests are designed, very simply, to test for intelligence. In fact, you’ll probably see a lot of the same questions on an I.Q. test. As it turns out, intelligence and success are very closely linked. The more intelligent someone is, the more quickly he learns and masters new skills, the better he remembers information told to him, and the more easily he overcomes problems.

How to Answer Logical Reasoning Questions:

Every logical reasoning question is different, and while you should be able to recognize patterns after a while, there are no shortcuts or one-size-fits-all responses. Here we have a few principles you should keep in mind. However, if you find that you’re still struggling with logic, then make sure to check out the free logic examples we have printed in our questions tab.

• Identify a Major Pattern: Whenever dealing with diagrams, you’ll want to focus on patterns. The series or matrix will be assembled of various sequences, and it’s your job to figure out what they are. Once you’ve identified a major pattern, you’ll want to see if you can also identify a minor pattern. Typically, series and matrices use at least two different patterns.

For example, if Jenny’s coat is both long and blue, we can logically assume that any red or green coats we may find do not belong to Jenny. On the other hand, if Jenny’s coat is either long or blue, we have a different set of criteria.

Logic also makes use of if–>then statements. For example, “If Jenny buys a new coat, she’ll buy one that is long and blue.” In that case, we know that Jenny can only buy a long, blue coat if, in fact, she buys a new coat. If her brother buys a coat for her, she won’t have bought a long, blue coat. These facts may seem redundant if you’ve never studied logic before, but they become quite significant when programming computers, for instance.

Diagrammatic Abstract Reasoning

This non-verbal form of logical reasoning usually involves series or matrices made up of shapes or figures arranged in a certain pattern.

To solve these questions, you’re going to use inductive reasoning. Your goal as the job-seeker is to identify the pattern and complete the task. Here are the four different kinds of tasks you can expect on non-verbal logic test questions.

• Series In a series question, you’ll be shown 4-6 pictures and asked to choose the next figure in the series from several choices. You might also find that one of the figures in the middle of the series has been left out, and you’ll have to choose which picture best completes the pattern.
• Matrices Matrices are very similar to series except they extend in two directions. While a series only goes from left to right, a matrix has patterns both horizontally and vertically. Not only will you have to make sure that the figure you choose completes the pattern in its row, but you’ll also have to check to see whether it agrees with the figures above and below it.
• Odd One Out Sometimes you’ll be given a set of figures and asked to identify the outlier. While the figures won’t be lined up in a series, they will have something in common. It will be your job determine which characteristics are relevant and to group the pictures based on these similarities.
• A/B Groups In A/B grouping questions, you’ll be given two groups of figures and one figure on its own. You’ll have to decide why the figures were grouped the way they were. You’ll then have to place the single figure in one of the two groups.

Verbal Logical Reasoning

While diagrammatic questions require inductive reasoning, verbal questions call for deductive reasoning. On a verbal question, you’ll be given a series of statements, premises, said to be true, and you’ll have to determine whether the conclusion necessarily follows from those statements.

• All men are mortal.
• Socrates is a man.
• Therefore, Socrates is mortal
• If it rains, the school will cancel the picnic.
• If the school cancels the picnic, the children will watch a film instead.
• Therefore, if it rains, the children will watch a film.
• Either I will go swimming or hiking.
• I will go swimming.
• I will not go hiking.
• Order Other deductive questions will ask you to put a set of people or items in order based on certain descriptions. For instance, they might tell you that “Sam is not last,” or that “Jaimie is before Paul,” but it will be up to you to figure out exactly where they are in line.

Logical Reasoning Test Tips:

Make sure you read our top tips for logical aptitude tests before heading out to the assessment center.

• Write Everything Down: Logic questions are particularly tricky. Instead of trying to keep everything straight in your head, try to write down the details on a piece of paper. Diagrams can be especially helpful when recording important facts.

For example, if the grass is wet, we can assume it probably rained. Logically, though, we can’t state for certain that it rained if we have no proof. It could have been the gardener who left the sprinklers on overnight.

• Focus on Truth Values: Make sure you know the difference between words like some, many, and all or words like sometimes, always, and never. These qualifying words can completely change the truth value of a statement.
• Pay Attention to All Details: When completing diagrammatic tests, be very careful to pay attention to all relevant details. A pattern may be based on multiple dots and lines, and if you rush, you’ll miss subtle aspects of the pattern.

Final Thoughts on Logical Questioning:

While most of us study science and history in school, very few of us ever study formal logic. In fact, unless you went to graduate school for law, engineering, philosophy, or abstract mathematics, logic as a concept in and of itself is probably pretty foreign to you.

If this is the case, then don’t fret. Logic is, not coincidentally, fairly logical. As long as you’re familiar with some of the basic fundamentals, you shouldn’t have too much trouble. Click over to the second tab to prepare with some of our online practice questions. Then read the answer explanations to see whether or not your reasoning was on track.

Free Logical Reasoning Practice Test

Practice4Me’s experts designed an example test for your needs to get you familiarized with various question types and to improve your chances of scoring high. This free test is a printable PDF file that includes questions and answers.

Download our free logical reasoning practice test PDF here .

Free Example Questions to Practice

Questions 4 and 5 deal with the following information:

Given the following premises, state whether the conclusions are true, false, or unknown:

All athletes are coaches, but not all coaches are athletes. All coaches live in Chicago. No students are athletes, but all students are coaches. Some teachers are both athletes and students. Some parents are teachers, but no parents are students or athletes.

Explained Answers:

• B: Notice how the middle shape alternates between the three dots and the stripes. The figures on either side are in a three-way rotation with a circle, a bow, and a diamond.
• C: Picture C is the odd picture out because it’s the only one in which the bars don’t dip down below the line.
• C: Deanna—the order is: Clayton, Billy, Deanna, Annie, Elise

• B: All students are coaches, but as you can see in the picture, there may be many coaches who are not students. So, the answer is false.

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What is the Critical Thinking Test?

Critical thinking practice test, take a free practice critical thinking test, practice critical thinking test.

Updated November 16, 2023

The Critical Thinking Test is a comprehensive evaluation designed to assess individuals' cognitive capacities and analytical prowess.

This formal examination, often referred to as the critical thinking assessment, is a benchmark for those aiming to demonstrate their proficiency in discernment and problem-solving.

In addition, this evaluative tool meticulously gauges a range of skills, including logical reasoning, analytical thinking, and the ability to evaluate and synthesize information.

This article will embark on an exploration of the Critical Thinking Test, elucidating its intricacies and elucidating its paramount importance. We will dissect the essential skills it measures and clarify its significance in gauging one's intellectual aptitude.

We will examine examples of critical thinking questions, illuminating the challenging scenarios that candidates encounter prompting them to navigate the complexities of thought with finesse.

Before going ahead to take the critical thinking test, let's delve into the realm of preparation. This segment serves as a crucible for honing the skills assessed in the actual examination, offering candidates a chance to refine their analytical blades before facing the real challenge. Here are some skills that will help you with the critical thinking assessment: Logical Reasoning: The practice test meticulously evaluates your ability to deduce conclusions from given information, assess the validity of arguments, and recognize patterns in logic. Analytical Thinking: Prepare to dissect complex scenarios, identify key components, and synthesize information to draw insightful conclusions—a fundamental aspect of the critical thinking assessment. Problem-Solving Proficiency: Navigate through intricate problems that mirror real-world challenges, honing your capacity to approach issues systematically and derive effective solutions. What to Expect: The Critical Thinking Practice Test is crafted to mirror the format and complexity of the actual examination. Expect a series of scenarios, each accompanied by a set of questions that demand thoughtful analysis and logical deduction. These scenarios span diverse fields, from business and science to everyday scenarios, ensuring a comprehensive evaluation of your critical thinking skills. Examples of Critical Thinking Questions Scenario: In a business context, analyze the potential impacts of a proposed strategy on both short-term profitability and long-term sustainability. Question: What factors would you consider in determining the viability of the proposed strategy, and how might it affect the company's overall success? Scenario: Evaluate conflicting scientific studies on a pressing environmental issue.

Question: Identify the key methodologies and data points in each study. How would you reconcile the disparities to form an informed, unbiased conclusion?

Why Practice Matters

Engaging in the Critical Thinking Practice Test familiarizes you with the test format and cultivates a mindset geared towards agile and astute reasoning. This preparatory phase allows you to refine your cognitive toolkit, ensuring you approach the assessment with confidence and finesse.

We'll navigate through specific examples as we proceed, offering insights into effective strategies for tackling critical thinking questions. Prepare to embark on a journey of intellectual sharpening, where each practice question refines your analytical prowess for the challenges ahead.

This is a practice critical thinking test.

The test consists of three questions . 

After you have answered all the questions, you will be shown the correct answers and given full explanations.

Make sure you read and fully understand each question before answering. Work quickly, but don't rush. You cannot afford to make mistakes on a real test .

If you get a question wrong, make sure you find out why and learn how to answer this type of question in the future. 

Six friends are seated in a restaurant across a rectangular table. There are three chairs on each side. Adam and Dorky do not have anyone sitting to their right and Clyde and Benjamin do not have anyone sitting to their left. Adam and Benjamin are not sitting on the same side of the table.

If Ethan is not sitting next to Dorky, who is seated immediately to the left of Felix?

You might also be interested in these other PRT articles:

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3 Great Examples of Problem-Solving and Reasoning Questions (and One Bad One)

Great problem-solving and reasoning questions (PSR) are those that provoke students into thinking. We want them to care about the problems they’re solving, and to do that, we have to tickle their fancies, pique their interest, and stock the embers of curiosity burning deep within.

You’ll see reactions to intriguing PSR questions. Students will pause before they make decisions – that’s a sure sign their minds are working on the ‘reasoning’ part of the exercise.

Lastly, there should be opportunities for diverse thinking and for students to explain or model their approach to the problem. Everyone thinks differently and thinking needs to be justified (and rewarded!).

We’ve put together 3 great examples of PSR questions and 1 bad one. See if you can spot which is which!

How many hats and socks?

Strand: Number & Algebra               

Sub-strand: Fractions  

Purpose of the task:

Students add fractions with the same denominator up to 1 whole to solve a real-life problem.

Mrs Yarn bought  1  large ball of blue wool. To make a hat she needs 2/7ths of a ball. To make a scarf she needs 3/7ths and to make a pompom she needs 1/7ths.

What could she make that would use the entire ball of wool?

What other combination of hats, scarves and pompoms could she make that would use the entire ball of wool?

Work with a partner to find all the possibilities.

A revolution in ratios

Strand: Number & Algebra                

Sub-strand: Rates and ratios

Solve a word problem identifying equivalent ratios with regards to the revolutions of cogs. Involves using multiple two-part ratios.The diagram shows  4  cogs that form part of a simple machine.

The number of full revolutions that each cog completes is related by the ratios:

A : C = 2 : 1

B : D = 3 : 8

A : D = 1 : 2

What is the ratio of cogs A, B, C and D in its simplest form?

Simplified ratio of cog A: ____

Simplified ratio of cog B: ____

Simplified ratio of cog C: ____

Simplified ratio of cog D: ____

Cog A completes  24 revolutions.

How many revolutions does cog B complete in the same time?

Number of revolutions: ____

Broken calculator

Strand: Number & Algebra

Sub-strand: Operations

Use a broken calculator to make values between -20 and 20. Students explore the arithmetic properties of integers.

A broken calculator has only some keys working (shown in green).

Use the calculator keys to make all whole number values between -20 and 20.

Show your workings.

Is it possible to make the same values without the use of the division key? Explain your answer.

Do this sum

What is 2 x 5 x 7?

Answer: ____

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Reasoning and Problem Solving Questions Collection - KS1 and KS2

Subject: Mathematics

Age range: 5-7

Resource type: Worksheet/Activity

Last updated

10 March 2023

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These booklets each contain over 40 reasoning and problem solving questions suitable for KS1, KS2 and KS3 classes. These are the questions that we have been putting out each day in March 2016 on Twitter in the run up to SATS.

The answers are provided with some simple notes at the back of the booklet and for some problems supplementary questions and variation has been provided.

As always we welcome any feedback on the work we are doing and the materials that we are releasing. Thank you for taking an interest in our work. The White Rose Maths Hub Team

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Top 20 Problem Solving Interview Questions (Example Answers Included)

Mike Simpson 0 Comments

By Mike Simpson

When candidates prepare for interviews, they usually focus on highlighting their leadership, communication, teamwork, and similar crucial soft skills . However, not everyone gets ready for problem-solving interview questions. And that can be a big mistake.

Problem-solving is relevant to nearly any job on the planet. Yes, it’s more prevalent in certain industries, but it’s helpful almost everywhere.

Regardless of the role you want to land, you may be asked to provide problem-solving examples or describe how you would deal with specific situations. That’s why being ready to showcase your problem-solving skills is so vital.

If you aren’t sure who to tackle problem-solving questions, don’t worry, we have your back. Come with us as we explore this exciting part of the interview process, as well as some problem-solving interview questions and example answers.

What Is Problem-Solving?

When you’re trying to land a position, there’s a good chance you’ll face some problem-solving interview questions. But what exactly is problem-solving? And why is it so important to hiring managers?

Well, the good folks at Merriam-Webster define problem-solving as “the process or act of finding a solution to a problem.” While that may seem like common sense, there’s a critical part to that definition that should catch your eye.

What part is that? The word “process.”

In the end, problem-solving is an activity. It’s your ability to take appropriate steps to find answers, determine how to proceed, or otherwise overcome the challenge.

Being great at it usually means having a range of helpful problem-solving skills and traits. Research, diligence, patience, attention-to-detail , collaboration… they can all play a role. So can analytical thinking , creativity, and open-mindedness.

But why do hiring managers worry about your problem-solving skills? Well, mainly, because every job comes with its fair share of problems.

While problem-solving is relevant to scientific, technical, legal, medical, and a whole slew of other careers. It helps you overcome challenges and deal with the unexpected. It plays a role in troubleshooting and innovation. That’s why it matters to hiring managers.

How to Answer Problem-Solving Interview Questions

Okay, before we get to our examples, let’s take a quick second to talk about strategy. Knowing how to answer problem-solving interview questions is crucial. Why? Because the hiring manager might ask you something that you don’t anticipate.

Problem-solving interview questions are all about seeing how you think. As a result, they can be a bit… unconventional.

These aren’t your run-of-the-mill job interview questions . Instead, they are tricky behavioral interview questions . After all, the goal is to find out how you approach problem-solving, so most are going to feature scenarios, brainteasers, or something similar.

So, having a great strategy means knowing how to deal with behavioral questions. Luckily, there are a couple of tools that can help.

First, when it comes to the classic approach to behavioral interview questions, look no further than the STAR Method . With the STAR method, you learn how to turn your answers into captivating stories. This makes your responses tons more engaging, ensuring you keep the hiring manager’s attention from beginning to end.

Now, should you stop with the STAR Method? Of course not. If you want to take your answers to the next level, spend some time with the Tailoring Method , too.

With the Tailoring Method, it’s all about relevance. So, if you get a chance to choose an example that demonstrates your problem-solving skills, this is really the way to go.

We also wanted to let you know that we created an amazing free cheat sheet that will give you word-for-word answers for some of the toughest interview questions you are going to face in your upcoming interview. After all, hiring managers will often ask you more generalized interview questions!

Click below to get your free PDF now:

Get Our Job Interview Questions & Answers Cheat Sheet!

FREE BONUS PDF CHEAT SHEET: Get our " Job Interview Questions & Answers PDF Cheat Sheet " that gives you " word-word sample answers to the most common job interview questions you'll face at your next interview .

CLICK HERE TO GET THE JOB INTERVIEW QUESTIONS CHEAT SHEET

Top 3 Problem-Solving-Based Interview Questions

Alright, here is what you’ve been waiting for: the problem-solving questions and sample answers.

While many questions in this category are job-specific, these tend to apply to nearly any job. That means there’s a good chance you’ll come across them at some point in your career, making them a great starting point when you’re practicing for an interview.

So, let’s dive in, shall we? Here’s a look at the top three problem-solving interview questions and example responses.

1. Can you tell me about a time when you had to solve a challenging problem?

In the land of problem-solving questions, this one might be your best-case scenario. It lets you choose your own problem-solving examples to highlight, putting you in complete control.

When you choose an example, go with one that is relevant to what you’ll face in the role. The closer the match, the better the answer is in the eyes of the hiring manager.

EXAMPLE ANSWER:

“While working as a mobile telecom support specialist for a large organization, we had to transition our MDM service from one vendor to another within 45 days. This personally physically handling 500 devices within the agency. Devices had to be gathered from the headquarters and satellite offices, which were located all across the state, something that was challenging even without the tight deadline. I approached the situation by identifying the location assignment of all personnel within the organization, enabling me to estimate transit times for receiving the devices. Next, I timed out how many devices I could personally update in a day. Together, this allowed me to create a general timeline. After that, I coordinated with each location, both expressing the urgency of adhering to deadlines and scheduling bulk shipping options. While there were occasional bouts of resistance, I worked with location leaders to calm concerns and facilitate action. While performing all of the updates was daunting, my approach to organizing the event made it a success. Ultimately, the entire transition was finished five days before the deadline, exceeding the expectations of many.”

2. Describe a time where you made a mistake. What did you do to fix it?

While this might not look like it’s based on problem-solving on the surface, it actually is. When you make a mistake, it creates a challenge, one you have to work your way through. At a minimum, it’s an opportunity to highlight problem-solving skills, even if you don’t address the topic directly.

When you choose an example, you want to go with a situation where the end was positive. However, the issue still has to be significant, causing something negative to happen in the moment that you, ideally, overcame.

“When I first began in a supervisory role, I had trouble setting down my individual contributor hat. I tried to keep up with my past duties while also taking on the responsibilities of my new role. As a result, I began rushing and introduced an error into the code of the software my team was updating. The error led to a memory leak. We became aware of the issue when the performance was hindered, though we didn’t immediately know the cause. I dove back into the code, reviewing recent changes, and, ultimately, determined the issue was a mistake on my end. When I made that discovery, I took several steps. First, I let my team know that the error was mine and let them know its nature. Second, I worked with my team to correct the issue, resolving the memory leak. Finally, I took this as a lesson about delegation. I began assigning work to my team more effectively, a move that allowed me to excel as a manager and help them thrive as contributors. It was a crucial learning moment, one that I have valued every day since.”

3. If you identify a potential risk in a project, what steps do you take to prevent it?

Yes, this is also a problem-solving question. The difference is, with this one, it’s not about fixing an issue; it’s about stopping it from happening. Still, you use problem-solving skills along the way, so it falls in this question category.

If you can, use an example of a moment when you mitigated risk in the past. If you haven’t had that opportunity, approach it theoretically, discussing the steps you would take to prevent an issue from developing.

“If I identify a potential risk in a project, my first step is to assess the various factors that could lead to a poor outcome. Prevention requires analysis. Ensuring I fully understand what can trigger the undesired event creates the right foundation, allowing me to figure out how to reduce the likelihood of those events occurring. Once I have the right level of understanding, I come up with a mitigation plan. Exactly what this includes varies depending on the nature of the issue, though it usually involves various steps and checks designed to monitor the project as it progresses to spot paths that may make the problem more likely to happen. I find this approach effective as it combines knowledge and ongoing vigilance. That way, if the project begins to head into risky territory, I can correct its trajectory.”

17 More Problem-Solving-Based Interview Questions

In the world of problem-solving questions, some apply to a wide range of jobs, while others are more niche. For example, customer service reps and IT helpdesk professionals both encounter challenges, but not usually the same kind.

As a result, some of the questions in this list may be more relevant to certain careers than others. However, they all give you insights into what this kind of question looks like, making them worth reviewing.

Here are 17 more problem-solving interview questions you might face off against during your job search:

• How would you describe your problem-solving skills?
• Can you tell me about a time when you had to use creativity to deal with an obstacle?
• Describe a time when you discovered an unmet customer need while assisting a customer and found a way to meet it.
• If you were faced with an upset customer, how would you diffuse the situation?
• Tell me about a time when you had to troubleshoot a complex issue.
• Imagine you were overseeing a project and needed a particular item. You have two choices of vendors: one that can deliver on time but would be over budget, and one that’s under budget but would deliver one week later than you need it. How do you figure out which approach to use?
• Your manager wants to upgrade a tool you regularly use for your job and wants your recommendation. How do you formulate one?
• A supplier has said that an item you need for a project isn’t going to be delivered as scheduled, something that would cause your project to fall behind schedule. What do you do to try and keep the timeline on target?
• Can you share an example of a moment where you encountered a unique problem you and your colleagues had never seen before? How did you figure out what to do?
• Imagine you were scheduled to give a presentation with a colleague, and your colleague called in sick right before it was set to begin. What would you do?
• If you are given two urgent tasks from different members of the leadership team, both with the same tight deadline, how do you choose which to tackle first?
• Tell me about a time you and a colleague didn’t see eye-to-eye. How did you decide what to do?
• Describe your troubleshooting process.
• Tell me about a time where there was a problem that you weren’t able to solve. What happened?
• In your opening, what skills or traits make a person an exceptional problem-solver?
• When you face a problem that requires action, do you usually jump in or take a moment to carefully assess the situation?
• When you encounter a new problem you’ve never seen before, what is the first step that you take?

Putting It All Together

At this point, you should have a solid idea of how to approach problem-solving interview questions. Use the tips above to your advantage. That way, you can thrive during your next interview.

FREE : Job Interview Questions & Answers PDF Cheat Sheet!

Download our " Job Interview Questions & Answers PDF Cheat Sheet " that gives you word-for-word sample answers to some of the most common interview questions including:

• What Is Your Greatest Weakness?
• What Is Your Greatest Strength?
• Tell Me About Yourself
• Why Should We Hire You?

Click Here To Get The Job Interview Questions & Answers Cheat Sheet

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com.

His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others.

Learn more about The Interview Guys on our About Us page .

About The Author

Mike simpson.

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com. His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others. Learn more about The Interview Guys on our About Us page .

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