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Administrative Assistant Job Description: All Key Roles & Duties

7 min read · Updated on April 17, 2024

Use this Administrative Assistant job description to customize your resume

Administrative Assistants are often the unsung heroes of organized and efficient office environments. 

Not only do you have to understand operational processes, but you also have responsibilities for helping everyone get along. From fielding questions from staff members and internal stakeholders to clients and business partners, your communication skills have to be off the chart! All of that says nothing about your tech skills, bookkeeping acumen, and problem-solving abilities.

It can be hard to incorporate everything you know how to do into a resume to land an interview. You have to get keywords and phrases from an administrative assistant job description. 

By reviewing administrative assistant job description examples, you will be able to identify the technical and soft skills , credentials, and work experience that matter most to employers in your target field.

How to read an administrative assistant job description

Each part of the administrative assistant job description will give you a different set of details. Some companies will use a template, and some will write their administrative job description from scratch, but, for the most part, you can bet on the job descriptions having these sections:

A title: This will likely be the title you'll hold within their organization. It can simply state “Administrative Assistant” or “Executive Administrative Assistant” or be more complex like “HS&E Administrative Assistant.” 

An introduction: This is usually a paragraph that talks a bit about the company and what its plans are for the future.

Job summary: While you won't always see a job summary , it would be a short blurb about the position and key responsibilities. Pay attention to job summaries because the duties listed here will be the most important things the company is looking for. 

Job responsibilities: A bulleted list of things the company needs its next Administrative Assistant to do every day.

Qualifications: Here is where you'll find out how much education they want you to have and a list of critical soft skills . Don't overlook the importance of these soft skills, as they can be THE THING that helps you land an interview.

Working conditions: While many administrative assistant job descriptions will end with the qualifications section, some will include details about whether the role is full-time or part-time, plus other details about what to expect at the company.

Call to action: Usually just a simple line that tells you how to apply, either on the company's website or by emailing your resume to a person. 

It's important to note that these sections may or may not be labeled. Let's take a look at an administrative assistant job description. 

Administrative assistant job description:

Administrative assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Administrative assistants are responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices, and procedures.

Ability to effectively communicate via phone and email, ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals, and a wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Administrative assistant responsibilities:

Answer and direct phone calls

Organize and schedule appointments and meetings

Maintain contact lists

Produce and distribute correspondence memos, letters, faxes, and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Order office supplies

Book travel arrangements

Submit and reconcile expense reports

Provide general support to visitors

Provide information by answering questions and requests

Take dictation

Research and create presentations

Generate reports

Handle multiple projects

Prepare and monitor invoices

Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities

Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques

Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies

Contribute to team effort by accomplishing related results as needed

Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.

Organize travel arrangements for senior managers

Write letters and emails on behalf of other office staff

Book conference calls, rooms, taxis, couriers, hotels, etc.  

Cover the reception desk when required

Maintain computer and manual filing systems

Handle sensitive information in a confidential manner

Take accurate minutes of meetings

Coordinate office procedures

Reply to email, telephone, or face-to-face inquiries

Develop and update administrative systems to make them more efficient

Resolve administrative problems

Receive, sort, and distribute the mail

Answer telephone calls and pass them on

Manage staff appointments

Oversee and supervise the work of junior staff

Maintain up-to-date employee holiday records

Coordinate repairs to office equipment

Greet and assist visitors to the office

Photocopy and print out documents on behalf of other colleagues

Provide polite and professional communication

Implement clerical duties and administrative processes

Conduct data entry

Confirm restaurant reservations for senior staff

A well-crafted resume skills section highlighting your relevant skills for an administrative assistant position will help your resume beat the applicant tracking system (ATS), which is the first step to getting your application noticed. Use the administrative assistant's top skills and proficiencies below to help you effectively write your resume.

Administrative assistant qualifications:

Proven admin or assistant experience

Knowledge of office management systems and procedures

Excellent time management skills and ability to multitask and prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational and planning skills

Proficient in MS Office

At least 7 years of experience in the field or in a related area

High school diploma or equivalent; college degree preferred

Administrative assistant skills & proficiencies:

Reporting Skills

Administrative Writing Skills

Proficiency in Microsoft Office

Professionalism

Problem-Solving

Supply Management

Inventory Control

Verbal Communication

Office Administration Procedures

Attention to Detail

Telephone Skills

Discretion and Judgment

Resourcefulness

Anticipates Needs

Emotional Intelligence

Flexibility

Editing and Proofreading

Microsoft Office Skills

Typing Skills

Tailor your resume

As you go through the administrative assistant job description, be sure to take note of how the company has written the skills and keywords. You'll want to use this exact language on your resume to help get past the ATS. On top of that, once you get past the ATS, the hiring manager will want to see that you've paid attention to what they need. So, by tailoring – or customizing – your resume to the specific job, you'll increase your chances of winning an interview. 

Resume case study

Not sure how to incorporate all of this into your resume? See how we helped this executive assistant revamp her resume . By formatting the resume to include a strong qualifications summary at the beginning that highlights the skills called for in the job description, this admin assistant professional will stand out to hiring managers from the beginning. 

Job descriptions are your friend

Applying for a new job doesn't have to be a chore. If you leverage the details in the administrative assistant job description to collect skills and keywords to write your resume, you'll win the day. 

Want to double-check that you have all the right Administrative Assistant skills and keywords in your resume? Upload it for a free review from a resume-writing expert.

Recommended reading:

The Top 13 Jobs Skills Employers Want in 2021

How to Showcase Soft Skills on a Resume

Administrative Office Assistant Resume Example

Related Articles:

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See how your resume stacks up.

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13 Administrative Assistant Resume Examples for 2024

• Administrative Assistant Resume
• Admin Assistant Resumes by Experience
• Admin Assistant Resumes by Role

Writing Your Admin Assistant Resume

As an administrative assistant, you hold the keys to the castle. You communicate with nearly anyone, know how to manage the busiest schedules, and can handle multiple high-priority tasks simultaneously. But how can you  build your resume  and write a cover letter to showcase all those skills effectively?

That’s where we come in. We’ve reviewed dozens of administrative assistant resumes that have worked for candidates to land jobs with great companies. So, we’ve learned a lot about what works and what doesn’t for impressive resumes.

We’ve distilled those findings into 13 effective administrative assistant resume samples  for all experience levels, and to top it off, we’ve included detailed  resume tips . Here’s to landing your next job in 2024!

Administrative Assistant Resume Example

or download as PDF

Why this resume works

• Metrics are just numbers that provide evidence for your claims. They’re easy to read and great at demonstrating your abilities, so try to include numbers wherever you can.
• You can include how many people you collaborated with, how much you improved revenue, and how many staff calendars you managed, to name a few.
• Words like “Microsoft Office Suite,” “Quickbooks,” reporting,” and “organization” are great for assuring employers you’ve got the chops for your future administrative assistant role.

Senior Administrative Assistant Resume

• Luckily for you, there are many Word resume templates and Google Docs resume templates out there—just make sure you have a backup resume on hand in case the employer needs several copies with different layouts.
• Action verbs like “coordinated,” “prepared,” and “maintained” do an effective job demonstrating ownership within your senior administrative assistant resume .

Administrative Assistant II Resume

• Unlike a resume objective, a summary paragraph is a two-to-four-sentence overview of your achievements and successes in the field. 
• If your resume summary is strong enough, it can be the selling point of your entire resume, so it’s well worth spending extra time to make sure this section of your resume is perfect. 
• Focus on including a mixture of different types of metrics, including percentages, dollar values, and hard numbers (such as the number of executive schedules you managed, or the time you saved by streamlining invoicing systems).

Entry-Level Administrative Assistant Resume

• For example, did you lead a club? Volunteer somewhere? Complete a group project while in your classes? There are many options to showcase your leadership abilities!
• If you’re still working out  how to write a resume , just know it’s okay to include non-relevant work experience on your entry-level administrative assistant resume . No matter the role, it can still highlight soft skills like responsibility, time management, and document preparation.

Administrative Assistant No Experience Resume Example

• In your administrative assistant no experience resume, give precedence to achievements such as solving customer issues over the phone, boosting customer satisfaction, accelerating problem resolution, etc.

HR Administrative Assistant Resume

• Now’s the time to radiate a modern and fresh vibe with the Elegant template! Use colors that catch the eye of any reader at first sight. Next, secure the job by adding all the digital HR tools like BambooHR, JazzHR, and Google Workspace to stay ahead of the competition!

Construction Administrative Assistant Resume Example

• Flourish your construction administrative assistant resume with bullet points like “Managed site operations for a $10M+ infrastructure project” and “slashing misalignment errors by 13%” to highlight your ability to supervise large-scale projects and keep important metrics like misalignment errors at a minimum.

Real Estate Administrative Assistant Resume

• Draw attention to your abilities to solve client problems, streamline office operations, bring new business, and so on.

Executive Administrative Assistant Resume Example

• That’s where metrics come in! Include the number of people you worked with or the number of clients you assisted so employers know your experience.
• Change the font, color, and layout to match your preferences and content. Some templates allow for more work experience while others focus more on other sections, so choose accordingly.

Medical Administrative Assistant Resume

• We’d recommend  formatting your resume  using reverse-chronological order to show your most current role first. That way, your future employer sees your most relevant abilities.
• Include your specific experience verifying information, performing billing responsibilities, and recording data. 

Administrative Assistant/Receptionist Resume

• If you’re applying for a company with a casual culture, use vibrant colors, like pink and purple. If you’re applying to work as a criminal defense law firm receptionist, you’d better stick with more professional colors like navy or gray.
• The goal is always to catch an employer’s attention in a good way, and color is a bright, fun way to do that! Whatever color you choose is up to you, but consider your employer when picking out shades. 
• Hard skills (aka specific technical capabilities and training) are more valuable to highlight and easier to quantify, so include them when you can.
• Keywords like “bookkeeping,” “Asana,” and QuickBooks” are great examples of technical skills.

Administrative Coordinator Resume

• Resumes distill everything about you into one page, so you need to organize all your career details into clearly defined sections with headers.
• Make sure you include skills that can be relevant depending on what you read in the job description. For example, workspace management software is relatively universal, so if you’re already familiar with Google Workspace, you’ll likely adapt quickly to Microsoft Office Suite.

Administrative Associate Resume

• Here’s a tip: highlight your achievements in light of the  administrative assistant job description . Look for repeated keywords and phrases that match your experience, then include them on your resume.
• Want to include more skills but don’t know how? Try adding a  hobbies section to your resume  to highlight some of your abilities outside of work. Pick relevant pastimes that might interest the employer (and give you something to talk about during the interview).
• Instead of just saying, “collaborated with department staff to source job candidates,” try adding details like the total number of job candidates you hired, or the number of departments you worked with.

Related resume guides

• Front Desk Receptionist
• Office Assistant
• Receptionist

As an administrative assistant, you’re the person who keeps the day-to-day operations running smoothly. You’re trusted to act as the face of the company for visitors, and you understand the importance of organization. But you might not realize just how important it is to perfect your resume. Your resume is the first thing hiring managers will look at, so ensure it demonstrates your aptitude for the job.

In this section, we’ll dive into four of the main tips we have for improving your resume, including: 

• Administrative assistant skills
• Formatting your administrative assistant resume
• Quantifying your previous impact
• Customizing your resume for each job

1. Include your administrative assistant skills wisely

If you’re unfamiliar with how hiring managers filter applicants, you may be tempted to overlook the skills section on your administrative assistant resume. But, after learning about ATS, you’ll never make that mistake again.

Hiring managers use the ATS, or applicant tracking system software, to narrow their applicant pool. The ATS works by filtering keywords (usually in your skills section) on your resume and matching them to pre-selected words prioritized by recruiters.  Your resume will be rejected if you don’t have enough matching keywords.  

This system works well when there are a lot of job applicants, but it’s understandably a pain for you, the applicant, to deal with. That’s why it’s important to utilize a skills section that incorporates the right  resume skills . You can do this by focusing on the  administrative assistant job description .

Read this small excerpt from a job description and see if you can pick up on the most relevant skills for this particular administrative assistant job. Then, read ahead to see if your skills list resembles ours: 

Optics Fusion is a fast-growing company seeking a self-starter administrative assistant who can recognize tasks that need completion with minimal supervision. The ideal candidate will thrive on interacting with clients and the public while displaying a high degree of professionalism. Must be comfortable working in fast-paced environments and dividing attention between many day-to-day operational tasks. Computer-savvy assistants are encouraged to apply! 

Compare the list of skills you wrote down from this job description with ours :

• Scheduling and organization
• Communication
• Process automation
• Independent worker
• Detail-oriented
• Health insurance
• Computer software

The job you apply for may or may not have similar skill preferences, but there will typically be a common thread of recurring keywords.

Some of the following admin assistant skills will likely pop up in job descriptions:

• Microsoft Office
• Data analysis 
• Financial reporting
• Google Calendar 
• Answering calls
• Multi-tasking

2. Pick the best resume format

Like your skills section, your resume format is important for determining whether the ATS will properly read and file your resume. Aside from the ATS, formatting your resume properly will make it easier for recruiters to read your administrative assistant resume.

To this end, we suggest using  reverse-chronological formatting , with your most recent work experience listed at the top of your resume. This will help hiring managers quickly evaluate your most relevant and (likely most impressive) work.

These are a few other critical elements for your resume formatting:

• Page Length:  Keep your resume to  exactly  one page: no more and no less. 
• Bullet Points:  Bullet points are a useful tool to break up large pieces of text when you’re describing your work experience. Aside from making your resume more visually appealing, they’ll also make writing these sections much easier. 
• Icons/Images:  Have you considered adding icons or images to your resume? Don’t! Recruiters and the ATS both dislike them. 
• Job Title:  Customize your job title for every position to which you apply. It shows that you care enough about the position to put in the extra effort, and hiring managers will appreciate it. 
• Objective/Summary:  If you include one of these, you’ll want to ensure it’s customized (more on this in the next section).

Should you bother with a resume objective or summary?

You might notice that we just hinted that resume objectives and summary statements are optional. While it’s true that they’re not an essential element of an administrative assistant resume, there are a few specific circumstances when they might be helpful. Let’s demystify these optional sections and determine when to consider including one of them on your resume. 

A  resume objective  is a customized two to three-sentence opener typically included toward the top of your resume. In the visual example below, notice how the objective briefly covers the job title, the company name you’re applying to, and why you’re applying to the specific job. We recommend including an objective only if you’re just starting your career or transitioning to another field.

Let’s go over a few of these statements, including both poor and strong examples of each: 

• This is a poor example of an objective. It’s vague and doesn’t mention anything specific that would help the hiring manager. If you’re unwilling to customize your statement, you shouldn’t include an objective. 
• This objective is much better. It’s highly specific, mentioning years of experience, a particular job title, the company name, the candidate’s skills, and how they will contribute to the company. 
• This makes a horrible first impression. Note the misspelled words and abbreviations used. Remember: a good summary/objective can improve your chances of getting hired, and a bad one can do some damage. Do you think a hiring manager would want to hire this applicant?
• Do a little research on the job to which you’re applying. This applicant used their summary statement to demonstrate knowledge about the clinic they’re interested in working for, which hiring managers will appreciate. 

3. Measure your admin assistant work with metrics

Many admin assistant applicants tell us they find it difficult to write their resumes in a way that displays confidence and job capability. Often, the problem is that they’re not quantifying their job impact with metrics (numbers).  Metrics are the easiest way to provide measurable insight into your work performance . As an administrative assistant, there are many areas in which you can include numbers on your resume. Read below for some of the best ways to leverage metrics from your previous roles: 

• Number of people:  It’s a good idea to mention the size of the companies you’ve worked for, including staff size and customer base. 
• Efficiency improvements:  Have you streamlined policies or systems? Orchestrated the switch to a new type of admin software? Has your work saved a significant amount of time? 
• Scheduling:  How many meetings do you schedule per week? Of how many executive calendars are you in charge? Do you set up appointment reminders for clients, and, have these reminders reduced the rate of late/missed client meetings? 
• Billing:  Do you process customer/patient/insurance billing? If so, how much money are you charged with managing? Do you compile expense reports? 

Now that you’ve thought through areas of your job from which you can pull metrics, read through these sample work experience bullet points to get a little more inspiration:

• Met 95% of project deadlines by mitigating all engineering hurdles and roadblocks
• Provided remote troubleshooting to customers over the phone with a 90% success rate, resolving calls in less than 7 minutes
• Managed 3 essential projects that facilitated more than $5 million in annual revenue

4. Modify your resume for each admin assistant job

We’ve mentioned it a few times, but it’s so important we’ll repeat it:  you must customize your resume for each job to which you apply . After all, administrative assistants have widely varying job responsibilities, and you should take the extra step to best align your resume with the specific job for each application you submit. Fortunately, you don’t have to change your entire resume, but let’s go over the areas you should customize: 

• The objective/summary:  Without a doubt, if you include a resume objective or summary statement, you’ll need to customize it. Focus on highlighting relevant skills for the position, and mention the company name. One warning—always tailor this section before you submit your application. Please don’t be the person who forgets to change the company name before submitting it to multiple jobs!
• Skills:  Customize your skills section by referencing the job description. Usually, hiring managers are upfront about the desired skills required for the job. 
• Job description bullet points:  You can alter your job description bullet points to emphasize different types of administrative assistant jobs. For example, highlight your efficiency and time management for jobs that require multi-tasking and the ability to work in a hectic environment. Other positions, such as medical assistant jobs, may be more concerned about billing, policy compliance, and patient privacy. 

Administrative assistant resume

• Focus on covering key areas such as your computer and software literacy, customer relations, scheduling, financial reporting, billing, internal communication, and hiring. 
• If the job description mentions that some aspects are more important than others for the role, you can emphasize them more heavily. 

Entry-level admin assistant resume

• For example, you may want to highlight your ability to get along well with others, your organizational skills, and your ability to stay organized. 
• This savvy entry-level candidate absorbed excess white space with a metrics-packed internship.

Executive admin assistant resume

• Executive administrative assistants typically work on more complex, higher-stakes administrative issues. Demonstrate your increased work responsibility. 
• You need to format your executive resume using the reverse-chronological format, which will best showcase your career growth. 

Medical admin assistant resume

• Focus on highlighting your capacity to manage insurance billing and claims. 
• Do you have an understanding of electronic medical records (EMR)? If yes, you should consider including it on your resume. 
• Demonstrate your understanding of important skills for admin assistants specific to the medical field. 

Notice this applicant’s mention of keyword skills like HIPAA and EMR.

Senior admin assistant resume

• Ensure you showcase skills that set you apart from less experienced administrative assistants. 

Our parting advice for your admin assistant resume

You should be proud of yourself for taking your resume seriously! You’ve made it to the end of this guide, and you’re on the right path to creating your best, most professional administrative assistant resume yet!

Let’s review the four main tips we’ve covered in this guide as a quick recap.

We’ve discussed how to build your skills section, how to format your resume for the ATS, how you can add metrics, and why you should modify every administrative assistant resume you submit.

With these tips in mind, upload your resume to our free  resume checker  to see how your masterpiece can be improved with our AI-powered tips. If you’re thinking about starting your resume from scratch, try our  resume builder , where you can begin the process with built-in AI-powered tips and proper formatting. 

Administrative Assistant Resume [2024] - Guide & Examples

Like the look of Jeremy’s resume? Create your own professional administrative assistant in minutes with these easy-to-update templates here.

Administrative Assistant Resume Writing Guide

Administrative Assistant? Congrats – you’re a total office hero.

A recent survey of more than 600 managers in the U.S. and Canada revealed that administrative assistants save their managers eight hours of work time each week.

With this kind of impact, it’s no wonder that 75 percent of managers told that same survey the responsibilities of administrative assistants have increased in the past five years. 

The beauty of these roles is how they give you a chance to work with almost every part of a business and build relationships with colleagues across teams and departments. 

In many senses, they act as a career stepping stone within that company and beyond.

Sounds great right, but what exactly do administrative assistants do? 

• Doing administrative and clerical tasks (such as scanning or printing)
• Preparing and editing letters, reports, memos, and emails
• Running errands to the post office or supply store
• Arranging meetings, appointments, and executive travel
• Answering phone calls and taking messages
• Maintaining folders on servers
• Recording meeting minutes
• Liaising with teams and units
• Tracking petty cash
• Covering reception

You can use the list above to help you brainstorm duties and tasks for the Work Experiences section of your resume (more on that – and our tip to reframe tasks as achievements – soon). 

A great Administrative Assistant is a little like a Swiss Army Knife; able to solve a range of problems with the right tool at the right moment. 

Does that sound like you? 

If you need to create a modern and professional resume to showcase your skills for a role like this, this guide will take you through:

• How to present your contact information
• How to write a strong resume summary
• The 23 hard and soft skills hiring managers want
• Highlighting administrative assistant achievements

Let’s delve into why Jeremy’s resume works so well and how you can use the same features to make your own resume shine too. 

Looking for a resume example for a different position? Check out this list:

• Office Assistant Resume
• Executive Assistant Resume
• Consultant Resume
• Accountant Resume
• Bookkeeper Resume
• Business Analyst Resume
• Financial Analyst Resume
• Bank Teller Resume
• Banking Resume
• Career Change Resume

1. How to present your contact information

Let's get this out of the way quickly, because you know your own contact information better than we do. 

Include your email address, phone number, and location in the header of your resume. 

Drop the street address and city info, though. If you have a professional website, blog, or well-maintained LinkedIn profile, add them to showcase your skills and experience. 

2. How to Write a Strong Administrative Assistant Resume Summary 

Let’s start with a really important part of all resumes – the summary. 

Your summary is where you highlight your skills and how they can bring value to the employer. 

Let’s look at Jeremy’s resume. 

See how he describes himself as ‘technologically savvy’ and ‘goal-oriented?

This lets employers know he will be able to get up to speed quickly on any special technology they use and that he’s committed to getting tasks finished. 

Jeremy also writes that he’s ‘driven’, ‘motivated’ and ‘skilled in prioritizing tasks independently’. 

It’s great that he’s highlighted his ability to complete tasks without supervision, because administrative assistants are regularly delegated tasks by supervisors and managers across different teams. 

Above all, Jeremy’s summary is specific. 

If you compare the specific and vague summaries below, you can see immediately which one is more appealing. 

Emotionally intelligent and computer-savvy Administrative Assistant with an Associate’s degree in Business Administration. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine.

Administrative Assistant seeking to use her skills and experience to benefit an organization that is making the world a better place.

Check out our writing a resume summary guide , if you want more help with this part.

3. The 23 Hard and Soft Skills That Hiring Managers Want

What about your skills?

Our editor has three different Skills sections to choose from: Skills, Hard (Technical) Skills, and Soft Skills. 

Note: By clicking on Layout in the top menu, you can choose the “ Custom Layout ” and have a drag & drop feature to adjust the sections as you need.

It’s best to include a general Skills section and then choose between Hard or Soft Skills based on the needs of the job. 

Administrative assistants need a lot of soft skills to shine in these roles. Here’s some that you may want to highlight on your own resume. 

• Microsoft Word, Excel, Outlook, Powerpoint, SharePoint
• Database management
• Calendar management
• Quickbooks and Xero
• Proficiency with photocopiers, scanners, and projectors
• Accurate data entry
• Inventory and supply management
• Editing and Proofreading
• Billing and record-keeping
• Business Knowledge
• Communication (written and verbal)
• Prioritization and problem-solving
• Organization and planning
• Research and analysis
• Attention to detail
• Customer service
• Phone Etiquette
• Emotional Intelligence
• Responsibility
• Teamwork and delegation
• Management and training
• Flexibility and efficiency

4. Highlighting Administrative Assistant Achievements

When you're customizing your resume to best fit a company and its job advertisement, it can become easy to slip into using the listed tasks and responsibilities to summarise your own past duties. Avoid this – because it’s a missed opportunity. 

Think of your work experience section as less of a list of ‘things you did’ for a past employer and more like a summary of your biggest achievements and contributions while at that employer. 

Look at how Jeremy does this.  

He highlights how he managed a senior HR director’s schedule, planned company events, and even designed surveys while he was working at Melmark. 

Note: If you are looking for inspiration or need help, you can click on “ Tips ” in the left menu of our editor.

Here’s some better (and bad) examples to help you craft your own:

• Developed policies that saved the company 500 hours a year.
• Trained two interns in office tasks which later became full-time employees.
• Maintained appointment calendar for 12 conference rooms.
• Unlocked the office each morning.
• Made travel arrangements.
• Wrote letters and emails.

Ready to create your administrative assistant resume now? 

Suggested reading:

• Best Skills to Put on a Resume
• How to Optimize your LinkedIn Profile to Complement Your Resume
• How to Start a Cover Letter - 4 Tips for the Perfect Opening

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15 Administrative Assistant Resume Examples - Here's What Works In 2024

Your resume is key to landing an interview in today’s competitive job market. in order to make your resume appealing, you’ll want to tailor your resume to the specific job by using relevant keywords, action verbs, and skills. here are five templates that will get you started on your resume for an administrative assistant position in 2023..

Administrative assistants are the backbone of the office. They act as liaisons and points of contacts between internal teams and with external teams as needed. Responsibilities include scheduling meetings, managing calendars, ordering office supplies, answering phone calls, taking notes, and supporting management and the team as needed. Administrative assistants help to keep the department organized and running smoothly overall. There are various types of administrative assistants as well, ranging from departmental support to support for executives and other leadership. They vary in salary, responsibilities, and required experience. The role may range from requiring one year of experience or more. Since administrative assistants are typically responsible for clerical tasks, decision-making, preparing reports and documents, you will want to showcase your communication, collaboration, and time management skills. Examples include improving efficiency in the department and ways that you maximized productivity by streamlining processes. Now, let’s dive into what successful administrative assistant resume templates look like in 2023. We’ll examine five different examples of different administrative assistant roles to showcase the various positions and offer a strong place to start with your resume. After, we’ll go over a list of strong action verbs to emphasize your work experience and a list of the most common skills that recruiters are looking for in administrative assistants.

Administrative Assistant Resume Templates

Jump to a template:

• Administrative Assistant
• Senior Administrative Assistant
• Executive Administrative Assistant
• Entry Level Administrative Assistant
• Sales Administrative Assistant
• Legal Administrative Assistant
• Office Administrative Assistant
• Medical Administrative Assistant
• Experienced Administrative Assistant

Jump to a resource:

• Keywords for Administrative Assistant Resumes

Administrative Assistant Resume Tips

• Action Verbs to Use
• Bullet Points on Administrative Assistant Resumes
• Related Administrative Resumes

Get advice on each section of your resume:

Template 1 of 15: Administrative Assistant Resume Example

An administrative assistant is a professional who helps organize, optimize, and execute day-to-day business tasks. Administrative assistants help a company ensure their administrative business practices are organized and efficient. As an administrative assistant, you may be responsible for tasks such as filing, faxing, organizing and cataloging invoices, purchasing office products, monitoring and organizing databases, and more. To become an administrative assistant, you will need superb attention to detail and organizational skills. For this role, hiring managers will typically look for someone with a minimum of an associate's degree in a related field, though a bachelor's degree can help you stand out. More importantly, hiring managers will look for a candidate with prior experience in organizational support roles, such as experience as an office coordinator. Ideal candidates for this position will be organized, efficient, and great multi-taskers.

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Tips to help you write your Administrative Assistant resume in 2024

   showcase your ability to successfully manage and organize documents.

The organization and preservation of important documents usually falls on the administrative assistant. As such, it’s important to showcase your ability to keep track of documentation effectively. Since documents can be stored physically or digitally, it’s a plus if you can showcase any database tools you have used to optimize a company’s filing procedures.

   Consider obtaining certifications related to the role of administrative assistant

There are certifications you can earn to show your knowledge when it comes to administrative work. The CAP (certified administrative professional) credential will look great on a resume for this role and show hiring managers you have the skills needed to succeed.

Skills you can include on your Administrative Assistant resume

Template 2 of 15: administrative assistant resume example.

As an experienced administrative assistant with years of professional work history, you’ll want to primarily highlight your previous administrative work at companies. This administrative assistant resume template emphasizes strong experience supporting various groups and teams with specific and measurable numbers of accomplishments in the role. You should also supplement your experience with education and skills to create a complete picture to your potential employer.

   Detail your professional experience in administrative support

If you have as much work history experience in related administrative roles, you’ll want to make sure you use lots of detail about your achievements with specific numbers. Good examples that this template uses are “established workflow processes, monitored daily productivity, and implemented modifications to improve personnel efficiency by 15%” and “registered and withdrew 50+ students annually.”

   Longevity of relevant administrative roles in work history

Recruiters prioritize candidates not only with relevant experience, but also longevity in previous positions which shows commitment. Sourcing, interviewing, and onboarding requires time and money. Recruiters don’t want to pass along candidates who’ll stay for a short time and have to start the cycle over again. Do your best to mention relevant roles to an administrative assistant on your resume.

Template 3 of 15: Senior Administrative Assistant Resume Example

A senior administrative assistant is a position that highlights your extensive experience supporting higher management and overseeing other employees in the department. Since you’ll have plenty of experience to share, you’ll want to detail your accomplishments with specific numbers and highlight your transferable skills from previous roles. This template will show you how to combine both to create a lasting impression on the recruiter.

Tips to help you write your Senior Administrative Assistant resume in 2024

   highlights training and leadership experience, which are transferrable skills key to administrative assistant roles.

Since this role is a senior position, you’ll be expected to train new employees per the company’s needs and support senior management. This resume template uses examples like “managed administrative staff of 15 personnel,” “hired, trained, and managed over 355 part-time workers per year,” and “supported Senior Vice President of Manufacturing.” Make sure to emphasize your relevant senior experience.

   Relevant administrative assistant certifications in education section

Besides just your education, you’ll want to spotlight any relevant certifications that you have to demonstrate your fluency in this role. This senior administrative assistant resume template uses the example of Administrative Assistant Certificate Series from the Growthsi Business School. Additional certificates show your dedication to additional training for the position.

Skills you can include on your Senior Administrative Assistant resume

Template 4 of 15: executive administrative assistant resume example.

The executive administrative assistant is someone who provides high-level, tailored administrative support for the executives within a company. They will often be assigned to a group of executives, and help these leaders organize and optimize their daily efficiency. As an executive administrative assistant, you may assist executives in planning travel, booking meetings, answering incoming calls, planning events, overseeing office operations, and more. To become an executive administrative assistant, you will need to demonstrate prior excellence in administrative roles. Most hiring managers will look for someone with a minimum of an associate’s degree in a related field. Moreover, because this role handles high-level administrative duties, the ideal candidate will have 2-5 years of experience in related roles like as an administrative assistant or office manager. Superb candidates for this role will showcase organizational excellence, as well as a professional attitude and great time management skills.

Tips to help you write your Executive Administrative Assistant resume in 2024

   highlight your experience planning and scheduling travel.

Executive administrative assistants are responsible for managing the executive schedule, and this includes creating travel plans. As such, any experience you have booking and organizing travel for others should be detailed on your resume.

   Showcase your time management skills

Executive administrative assistants must juggle leader’s scheduling conflicts with grace and creativity. It’s important to demonstrate on your resume how you have used your time management skills to effectively organize schedules in the past.

Skills you can include on your Executive Administrative Assistant resume

Template 5 of 15: executive administrative assistant resume example.

An executive administrative assistant manages all clerical tasks for executive managers. This includes welcoming guests, and handling communication between stakeholders, clients, and partners. Additionally, an executive administrative assistant often performs basic bookkeeping duties, so this is another skill you might want to highlight in your resume. Other responsibilities include preparing documents, negotiating with vendors, managing corporate inventory, reviewing incoming documents, etc. This is a role that requires attention to detail and strong communication skills.

   Demonstrate your time management skills on your resume by using accomplishments.

Executive administrative assistants often work under pressure. They need to meet tight deadlines and make sure everyone on the clerical team is on top of everything. That’s why having time management skills is essential for this role. If you want to demonstrate this in your resume, you should use accomplishments and mention projects that you coordinated effectively and on time.

   Showcase your communication skills on your resume.

Since communication is essential in this role, this is exactly what you want to reflect on your resume. Rather than just saying you have excellent communication skills, use the appropriate vocabulary and structure on your resume, such as strong action verbs like "Communicated", "Directed" or "Influenced". If you've worked with senior execs or CEOs, it's worth mentioning things like "Presented to senior stakeholders..." on your resume.

Template 6 of 15: Executive Administrative Assistant Resume Example

An executive assistant works closely with a high-level executive or a small group of high-level executives in overseeing projects and anticipating business needs. On the other hand, an executive administrative assistant tends to focus more on task management and administrative duties, such as calendar scheduling, data entry, and handling calls. In your executive administrative assistant resume, make sure to highlight your experience and relevant skills accordingly.

   Highlight relevant executive administrative skills

When writing your executive administrative assistant resume, make sure to demonstrate your proven ability to carry out administrative tasks. You should highlight relevant skills you have in these capacities, and include skills that pertain to the job description. This candidate includes a list of administrative capacities in their skills section, such as Calendar Management, Travel Arrangements, and Organization Skills, and expands upon them in their work experience.

   Use strong action verbs and numeric metrics to describe your administrative accomplishments/responsibilities

In your work experience section, make sure to use strong action verbs and to quantify your positive impact to the company. Executive administrative assistants should be experts at performing administrative duties, especially in areas of facilitating smooth operation and in catalyzing productivity. Use words such as “streamlined”, “orchestrated”, or “facilitated” to describe your contributions, and make sure to accompany them with tangible quantitative metrics.

Template 7 of 15: Executive Administrative Assistant Resume Example

As an executive administrative assistant, you will be supporting one or multiple executives in the company. A high-level of discretion and anticipation of what your executives need is a must. To tailor a resume for this position, you’ll want to focus on your experience supporting previous executives and how you resolved pain points for them.

   Quantify your administrative accomplishments in the office

In this role, you’ll have familiarity with streamlining and implementing processes. This resume uses great examples like “reduced cell phone expenses, resulting in savings of $5,000+” and “organized new office and designed systems to maximize office function efficiency by 30%.” Make sure to showcase what you did to make the office better for the team. Numbers talk!

   Show promotions in your work history

This template demonstrates a promotion from an administrative assistant to an executive assistant. Growth shows that your previous company was impressed with your work and trusted you with more responsibilities, like supporting five executives. You should also highlight why you were promoted. If you took on additional work, became a mentor to others, or more, make sure to share it.

Template 8 of 15: Entry Level Administrative Assistant Resume Example

As an entry-level administrative assistant, you will be able to get your feet wet in the world of operations and business management. Entry-level administrative assistants will quickly learn how to monitor and optimize day-to-day business practices. They may be responsible for cataloging paperwork, ensuring office facilities are in working order, answering general phone calls, providing support with training and onboarding, and more. To land this role, you will need to show a strong interest in administrative work and superb organizational skills. Hiring managers will look for someone with a minimum of an associate’s degree in a related field. Since this is an entry-level role, a lengthy resume is not necessary. However, you should showcase work you’ve done at past jobs, internships, or in volunteer roles that required organizational skills, time management, and/or great people skills.

Tips to help you write your Entry Level Administrative Assistant resume in 2024

   highlight relevant coursework you have completed.

Given that this is an entry-level role, it’s a perfect opportunity for a recent graduate. To bolster your resume, be sure to highlight any projects or research you’ve completed relating to business efficiency, human resources, or operations, and what you learned from the coursework.

   Obtain certifications to strengthen your resume

Certifications can help entry-level applicants stand out. There are many certifications that relate to administrative work, including the CAP (certified administrative professional) or the certified professional secretary credential. These courses can often be found online and adding these credentials to your resume can showcase your knowledge in the field.

Skills you can include on your Entry Level Administrative Assistant resume

Template 9 of 15: entry level administrative assistant resume example.

Just like senior and executive-level administrative assistants, there are also entry-levels administrative assistant positions out there. Don’t worry if you don’t have administrative assistant work experience or if you’re looking to change careers — you should use your education and other related administrative experience to supplement it. You should also highlight relevant skills that are transferable to showcase previous experience with them in different environments.

   Use of strong action verbs related to administrative duties

Action verbs are important tools and phrasing is everything. Your resume should have powerful action verbs to bolster your accomplishments. Some excellent examples of action verbs in this resume template are “directed,” “oversaw,” “generated,” and “drafted.” We’ll also go into more detail about action verbs down below for more ideas.

   Transferable administrative skills from previous roles

You typically want to emphasize technical skills but that can be difficult for an administrative assistant position compared to a role like a project manager. In this resume, skills such as “customer service, “telephone reception,” and “data entry” are listed. The skills are implied in experience like “answered an average of 35 calls per day by addressing customer inquiries.”

Template 10 of 15: Sales Administrative Assistant Resume Example

A sales administrative assistant is someone who helps a sales team optimize daily business practices relating to sales and marketing. This can be a great opportunity to transition into a sales and/or marketing role for many. Sales administrative assistants will assist with tasks such as answering phone calls to the sales line, planning and organizing meetings, assisting in invoice processing, assisting with proposal writing, and more. To become a sales administrative assistant, you will need a mix of relevant experience in both sales and business administration. Hiring managers will look for someone with a degree in business administration, business operations, or another related field. Moreover, the ideal candidate will have both customer-facing and organizational experience. Prior roles as a sales representative, customer service representative, or administrative assistant will stand out for this role. Overall, a candidate for this role should be a team player, who has strong organizational skills and an eagerness to learn.

Tips to help you write your Sales Administrative Assistant resume in 2024

   highlight any experience you have drafting proposals for prospective customers.

Salespeople with a high workload may rely on their administrative assistant to help with proposal generation. Showcasing any work or educational experience you have with drafting pricing and product proposals can help you stand out for this role.

   Showcase your ability to engage with customers

Unlike many other administrative roles, the sales administrative assistant will help sales teams communicate with customers. In this role you may be responsible for handling incoming questions, concerns, or requests from customers. For this reason, it’s important to highlight any customer-facing experience you have on your resume.

Skills you can include on your Sales Administrative Assistant resume

Template 11 of 15: sales administrative assistant resume example.

Sales are a key function to any business. Without the sales team, the company would probably have a hard time earning revenue for their products or services. As a sales administrative assistant, you’ll want to spotlight your related sales and administrative experience to demonstrate that you can do both. You may not only just support the sales team, but also contribute to sales pitches, presentations, and generating leads as well.

   Focuses on relevant administrative & sales experience

Since this role requires familiarity with selling, make sure to showcase your previous sales experience. This template uses related positions such as sales clerk and sales coordinator. If you’ve worked in retail or similar roles before, mention it with examples like “managed $300,000 monthly sales figures operating at an average of 30% profit margin” and “conducted 50+ sales presentations.”

   Quantify your accomplishments and project results

Sales is all about numbers. This resume template specifically mentions a project of “creat[ing] sales tracking database in Access that decreased overall deficiencies by 20%.” Recruiters want to see hard numbers of how you contributed to increasing sales and generating leads. Emphasize what you did in past roles to show what you could do for your potential employer.

Template 12 of 15: Legal Administrative Assistant Resume Example

Legal administrative assistants support a law firm’s lawyers and paralegals. Some tasks you can expect include drafting legal documents, doing legal research, ensuring the office runs smoothly, handling schedules, speaking with clients, etc. You will be expected to have a strong legal educational background and some experience in the legal field would be highly preferred. The legal industry is also a high-pressure industry so the ability to work under pressure and have a high level of productivity is essential. Take a look at this strong resume sample for the position.

Tips to help you write your Legal Administrative Assistant resume in 2024

   mention a variety of administrative tasks in your experience section..

Above this being a legal position, it is an administrative position. Make sure your experience section shows recruiters the range of administrative tasks that you have experience doing.

   Include administrative positions in other industries.

If you don’t have a lot of experience in the legal field, include any administrative experience you have had in other fields. There is overlap in the tasks and most of the skills are transferable.

Skills you can include on your Legal Administrative Assistant resume

Template 13 of 15: office administrative assistant resume example.

This is an entry-level position where you work to ensure the office runs smoothly. You will be tasked with everyday needs like reception duty, maintaining files, prepping and scheduling meetings, managing calendars, etc. Great communication, a helpful and polite demeanor, and a go-getter attitude will be highly desired for this position. Likewise, any experience in an administrative position will be appreciated. Here is a recruiter-approved resume sample.

Tips to help you write your Office Administrative Assistant resume in 2024

   add an ‘office administrative assistant’ title to your resume to get past ats..

You may not have a lot of experience in this job, so add the job title to ensure you get past any ATS resume filters in place.

   Have a varied technical skills list.

An administrative position requires a varied skill set due to the varied tasks you will need to complete. Ensure the list of your technical skills is equally varied.

Skills you can include on your Office Administrative Assistant resume

Template 14 of 15: medical administrative assistant resume example.

A medical administrative assistant will take charge of the clerical tasks needed in a medical facility. You may have front desk duties, you may maintain patient files, and you may be in charge of assuring the waiting area is in order, among other responsibilities. Important to note, however, is that, unlike a medical assistant, you will not handle patients’ care in any way. Regardless, a background in health or medicine will be highly beneficial to your application and resume.

Tips to help you write your Medical Administrative Assistant resume in 2024

   include medical industry knowledge in your skills section..

There is very specific industry knowledge and very specific tasks you should be able to perform in this field. Knowledge includes things like HIPAA while the tasks include things like insurance billing and healthcare management. Make your skills section very medical-industry-specific.

   Use healthcare keywords in your resume.

Little changes like changing ‘customer’ to ‘patient’ can make a huge difference in showing recruiters that you are experienced in the healthcare industry. Pepper your resume with healthcare keywords as this applicant has done.

Skills you can include on your Medical Administrative Assistant resume

Template 15 of 15: experienced administrative assistant resume example.

As the name suggests, this administrative assistant is not new to the industry and has had some professional experience in the field. Your tasks will be varied as you do your best to assist in whatever day-to-day tasks need to be completed. In this position, you may be working solely for the CEO or certain staff members, or you may be working for the entire office or department. Tasks may range from making travel arrangements to scheduling meetings, to maintaining files. Take a look at this resume sample to get an idea of what yours should entail.

Tips to help you write your Experienced Administrative Assistant resume in 2024

   get relevant certifications..

Show your dedication to the career by gaining administrative certification. This applicant is a certified professional secretary and administrative professional.

   Highlight transferable skills from related positions.

If you have had experience in a related position like a secretary or receptionist positions, include those in your resume and highlight the tasks and skills that an executive administrative assistant would also have. There is a lot of overlap in these positions.

Skills you can include on your Experienced Administrative Assistant resume

We spoke with hiring managers at companies like Amazon, Apple, and Google to find out what they look for in an Administrative Assistant resume. Based on their insights and our research, we've put together these tips to help you create a strong resume that will get you noticed by top employers.

   Highlight your organizational skills

One of the most important skills for an Administrative Assistant is being organized. Showcase your ability to manage multiple tasks, prioritize effectively, and keep things running smoothly.

• Managed calendars, scheduled meetings, and coordinated travel for a team of 10 executives
• Developed and implemented a new filing system that increased efficiency by 20%
• Tracked and ordered office supplies, ensuring the office was always well-stocked and within budget

   Emphasize your communication abilities

Administrative Assistants often serve as the first point of contact for a company, so strong communication skills are essential. Highlight your ability to interact with people at all levels, both verbally and in writing.

• Handled a high volume of incoming calls and emails, consistently providing professional and friendly customer service
• Drafted, edited, and proofread correspondence, reports, and presentations
• Served as a liaison between departments, facilitating clear communication and collaboration

   Showcase your technical proficiency

In today's digital age, Administrative Assistants need to be comfortable with a variety of software programs and tools. Make sure to list your technical skills and experience.

• Proficient in Microsoft Office
• Experienced with computers

Instead, be specific about the programs you know and how you've used them:

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to create complex spreadsheets and dynamic presentations
• Experience with CRM software, including Salesforce and HubSpot, to manage customer data and support sales efforts

   Demonstrate your problem-solving skills

Employers value Administrative Assistants who can think on their feet and find solutions to challenges. Use your resume to showcase times when you've successfully tackled problems or made improvements.

• Identified and resolved issues with the company's invoicing process, resulting in a 15% reduction in late payments
• Implemented a new system for tracking and managing employee time off requests, streamlining the process and saving hours of administrative work each week

   Tailor your resume to the job description

Every company and position is unique, so it's important to customize your resume for each job you apply to. Pay close attention to the skills and experience mentioned in the job description, and make sure to highlight your relevant qualifications.

For example, if a job posting emphasizes the need for strong event planning skills, you might include:

• Planned and coordinated multiple successful corporate events, including annual conferences, product launches, and holiday parties
• Managed all aspects of event planning, from booking venues and vendors to creating schedules and managing budgets

   Use a professional summary

A well-written professional summary at the top of your resume can grab an employer's attention and encourage them to keep reading. Use this space to highlight your most relevant skills and experience.

Highly organized and detail-oriented Administrative Assistant with 5+ years of experience supporting executives in fast-paced environments. Skilled in managing calendars, planning events, and providing exceptional customer service. Proficient in Microsoft Office and experienced with CRM software. Proven ability to prioritize tasks, solve problems, and communicate effectively with all levels of an organization.

Remember to keep your summary concise and tailored to the specific job you're applying for.

Administrative assistants are responsible for maintaining a smooth flow in the office. They coordinate scheduling, support the team and management, take meeting notes, create documentation, answer and direct phone calls, and more. They are fluent in the standard software required for an office environment, while having excellent verbal and written communication skills. A sense of urgency and the ability to prioritize is required for this role, alongside time management in order to complete necessary projects and fulfill daily duties. Now that we’ve reviewed what administrative assistants do, let’s go over some tips on how to make your resume stand out to recruiters in 2022:

   List relevant administrative software you have proficiency in.

When carefully reading the job listing, make sure that you find the relevant hard skills and software that the company wants. Depending on the industry, this could include software like customer relationship management (CRM) software like Salesforce, Quickbooks, and PeopleSoft. Please only mention your proficiency and experience with the software if you have used it in other roles or capacities. It is important not to stretch the truth and make up your experience with the programs, as it could easily cost you the job if found out and you want to make sure you get the training that you need if you land the role.

   Tailor your administrative assistant resume based on the job listing.

Administrative assistants generally have the same types of responsibilities, but they can vary depending on if they are executive administrative assistants or sales administrative assistants as we’ve seen in the resume templates. Make sure that your resume is specialized and fits the criteria for the role. You don’t want to submit a general administrative assistant resume for a sales administrative assistant role, or vice versa. It’s worth having multiple versions of your resume and you can update the verbiage of each job in your work experience to match the specific position. For example, if you led sales presentations in a past role and are applying for a general administrative assistant, you might want to leave that section out and instead focus on how you supported your team and management.

   Specifically detail your administrative experience supporting teams and management.

Since administrative assistants need to support a variety of people in a professional work environment, you’ll want to explicitly explain how you did in past roles. For example, did you manage their calendars, schedules, and order office supplies to make sure the department didn’t run out? Don’t be shy about sharing the position of the person you were supporting if they’re an individual and an executive, such as the Chief Executive Officer or Senior Vice President of a company. People in executive and higher management roles are often busy with packed schedules, so it makes it all the more impressive that you successfully wrangled their calendar and kept them on track.

   Emphasize your transferable skills as an administrative assistant.

Transferable skills are extremely valuable, as many companies in 2022 are looking for the best candidates with experience. Previous experience in an office or other business setting will prove useful, such as coming from roles like a secretary, office assistant, or even something like a recruiter. In these positions, you should have experience with customers, answering the phone, scheduling, calendar management, ordering office supplies, taking notes, and other related skills. You’ll want to take these skills and expand them through your numeric achievements, with examples like “managed 700+ student information in Aspen; updated information every month to ensure 100% accuracy.” This statement demonstrates that you handled a high volume of customer information in specific software, as well as being detail-oriented and thorough.

Writing Your Administrative Assistant Resume: Section By Section

  header, 1. put your name on the first line.

Your name should be the most prominent element in your header, on its own line. Use a larger font size than the rest of your header details.

For example:

• Jane Smith | 123 Main St | [email protected] | 555-123-4567

Combining your name with your other details makes it harder for hiring managers to quickly find your name.

2. Include your phone number and email

Directly below your name, include your phone number and email address. These are the two primary ways employers will contact you.

Use a professional email address, ideally [email protected] . Avoid outdated email domains or unprofessional handles like:

• [email protected]

A professional email will reinforce the competent, detail-oriented image you want to project as an administrative assistant.

3. Add your location, not full address

Include your city and state to let employers know where you're based. For administrative assistant roles, employers typically expect you to be local.

• Chicago, IL
• San Francisco, CA

However, you do not need to include your full mailing address. In fact, for privacy reasons, it's better not to include your exact home address on your resume.

123 Main St, Apt 2B Chicago, IL 12345

The above example provides more personal details than needed. Just your city and state will suffice.

4. Consider including your LinkedIn URL

If you have a strong LinkedIn profile, consider adding the URL to your header. This gives hiring managers another avenue to learn more about you and your professional background.

Use a clean, shortened URL like:

• linkedin.com/in/janesmith

Rather than the default URL with random characters:

• linkedin.com/in/jane-smith-12345a6b7c8d9e0f

A custom URL looks cleaner and takes up less valuable space on your administrative assistant resume.

  Summary

A resume summary for an Administrative Assistant is an optional section that highlights your most relevant skills, experience, and achievements. While a summary is not required, it can be beneficial if you have extensive experience or are making a career change. On the other hand, an objective statement should never be used as it focuses on your goals rather than what you can offer the employer.

When crafting your Administrative Assistant resume summary, focus on showcasing your abilities in areas such as organization, communication, and technical proficiency. Tailor your summary to the specific requirements of the job you are applying for, emphasizing the skills and experience that make you a strong candidate.

To learn how to write an effective resume summary for your Administrative Assistant resume, or figure out if you need one, please read Administrative Assistant Resume Summary Examples , or Administrative Assistant Resume Objective Examples .

1. Highlight your key administrative skills

In your Administrative Assistant resume summary, emphasize the essential skills that make you an effective support professional. Consider the following examples:

• Proficient in managing calendars, scheduling meetings, and coordinating travel arrangements
• Skilled in handling multiple tasks simultaneously while maintaining attention to detail
• Experienced in managing office supplies inventory and maintaining organized filing systems

Avoid generic or overused phrases that do not provide specific information about your abilities:

• Hard-working and dedicated professional
• Team player with a positive attitude

Instead, focus on concrete skills and experiences that demonstrate your value as an Administrative Assistant.

2. Tailor your summary to the job description

To make your Administrative Assistant resume summary more effective, customize it to the specific job you are applying for. Review the job description carefully and identify the key skills and requirements the employer is looking for. Then, incorporate those elements into your summary.

For example, if the job description emphasizes experience with a particular software or database, mention your proficiency with that tool:

Administrative Assistant with 5+ years of experience, skilled in managing multiple projects and proficient in Microsoft Office Suite, including advanced Excel functions. Adept at handling sensitive information and maintaining confidentiality.

By tailoring your summary to the job description, you demonstrate that you have the specific skills and experience the employer is seeking, increasing your chances of securing an interview.

  Experience

Your work experience section is the heart of your resume. It's where you show hiring managers what you've accomplished and how you've used your skills to drive impact. When applying for administrative assistant roles, focus on highlighting experiences that demonstrate your ability to organize, communicate, and support a team. Here are some key tips to make your work experience section stand out:

1. Highlight your organizational skills

Administrative assistants are the glue that holds an office together. They keep everything running smoothly by being highly organized. Showcase experiences where you've demonstrated strong organizational abilities, such as:

• Implemented a new filing system that reduced document retrieval time by 50%
• Managed executive calendar, scheduling over 30 meetings per week while ensuring no conflicts
• Created and maintained databases to track office inventory, reducing waste by 25%

Whenever possible, use metrics to quantify your impact. Numbers jump off the page and really get a hiring manager's attention.

2. Showcase your communication abilities

Excellent communication is a must-have skill for administrative assistants. You're often the first point of contact for clients or customers, and you need to communicate clearly with your team. But don't just say you have "strong communication skills" - prove it with examples:

• Answered phones and responded to emails
• Collaborated with team on projects

Instead, highlight specific accomplishments and provide details:

• Handled 50+ customer inquiries per day via phone and email, resolving 90% of issues without escalation
• Wrote and distributed monthly internal newsletter to keep 100+ employees informed of company updates and events

3. Demonstrate your technical proficiencies

Most administrative assistant roles require proficiency with certain software programs and tools. Be sure to call out your technical skills in your work experience section. For example:

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Acrobat, and Salesforce CRM. Created complex spreadsheets to track and analyze department budget, identifying opportunities to reduce spend by 10%.

If you've completed any relevant training or certifications, like a Microsoft Office Specialist certification, include that as well. Experience with industry-specific tools, like legal billing software or medical coding systems, is also valuable to highlight.

4. Show your career progression

Hiring managers love to see candidates who have grown and advanced in their careers. If you've been promoted or taken on increasing responsibility, make that evident in your work experience section. You might format it something like:

Administrative Assistant, XYZ Company Executive Assistant (2018-Present) Provided high-level administrative support to CEO and CFO Managed expense reports and travel arrangements for 5 executives Administrative Assistant (2016-2018) Greeted visitors and answered multi-line phone system Maintained office supply inventory and placed orders as needed

This format clearly shows your progression from an entry-level admin to a senior-level executive assistant, with increased responsibilities along the way.

  Education

The education section of your administrative assistant resume should be concise and relevant. It's an opportunity to showcase your academic background and any specialized training that qualifies you for the role. Follow these tips to create an effective education section that will catch the attention of hiring managers.

1. List your highest degree first

Start with your most recent or highest degree and work backwards. For each degree, include:

• Name of the institution
• Location of the institution
• Degree obtained
• Field of study
• Graduation year

If you have a bachelor's degree, you can leave out your high school information. Here's an example:

Bachelor of Arts in Business Administration University of California, Los Angeles Los Angeles, CA Graduated: 2018

2. Highlight relevant coursework and academic achievements

If you're a recent graduate or have completed courses that are directly relevant to the administrative assistant role, consider listing them under your degree. This can help demonstrate your knowledge and skills. For example:

Bachelor of Science in Office Administration San Francisco State University San Francisco, CA Graduated: 2020 Relevant Coursework: Business Communication, Office Management, Project Management, and Administrative Technology

Additionally, if you graduated with honors or received any academic awards, include them in this section to showcase your achievements.

3. Include certifications and professional development

If you have completed any certifications or professional development courses that are relevant to the administrative assistant role, include them in your education section. This can help demonstrate your commitment to learning and staying up-to-date with industry trends. For example:

Certified Administrative Professional (CAP) International Association of Administrative Professionals Completed: 2019

However, be cautious about listing online courses or non-substantial education, as they may not carry the same weight as more formal certifications or degrees.

4. Keep it brief if you're a senior-level professional

If you have several years of experience as an administrative assistant, your education section should be brief and focus on your most recent and relevant degrees. Hiring managers will be more interested in your work experience and accomplishments. For example:

Master of Business Administration University of Washington Seattle, WA

Avoid listing outdated or irrelevant education, such as:

• High school diploma, class of 1985
• Associate's degree in an unrelated field from 20+ years ago

Instead, focus on education that showcases your skills and expertise as a seasoned administrative professional.

Action Verbs For Administrative Assistant Resumes

Each bullet point in your work history section should begin with an action verb. These action verbs are strong ways to showcase your experience and achievements by showing, rather than telling. Examples of great action verbs for an administrative assistant are “negotiated,” “supervised,” “calculated,” “established,” and more to speak to your accomplishments in the role. These words imply the ability to effectively communicate with vendors, leadership and management of other team members, proficiency in numbers, and creating something new. Descriptors such as “responsible for,” “helped,” “assisted with,” and “handled” imply that you did the responsibilities of the job, but leave the recruiter wanting to know what you specifically achieved in your past roles.

• Established
• Interviewed

For more related action verbs, visit Customer Service Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Administrative Assistant Resumes

Skills for administrative assistant resumes.

When you’re applying for an administrative assistant position, your relevant administrative skills that are transferable from other roles will play a big part. This may include skills such as customer service, data entry, technology, and more. Make sure that you take the time to carefully read the job posting for the required skills and preferred skills to identify what the recruiter will be exactly looking for in an ideal candidate. You’ll want to tailor your resume for each position that you apply for with this in mind, especially since the company is likely using an applicant tracking system (ATS). There will be key words scattered throughout the job posting that you want to strategically use throughout your resume while keeping it natural. To get you started, here’s a list of relevant skills that recruiters and companies are looking for in administrative assistants.

• Administrative Assistance
• Office Administration
• Accounts Payable
• Human Resources (HR)
• Event Planning
• Administration
• Customer Service
• Spreadsheets
• Inventory Management
• Microsoft Access
• Executive Administrative Assistance
• Accounts Receivable (AR)

How To Write Your Skills Section On an Administrative Assistant Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Administrative Assistant Resumes

This word cloud highlights the important keywords that appear on Administrative Assistant job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from administrative assistant resumes.

You should use bullet points to describe your achievements in your Administrative Assistant resume. Here are sample bullet points to help you get started:

Created Monte Carlo simulation using Pandas (Python) to generate 30,000 sample portfolios with 8+ constraints

Managed user engagement analytics strategy, providing first insight into how users interact with our apps on their tablets and mobile devices

Analyzed brand's pricing, advertising and distribution data and identified seasonal trends and white space by integrating consumer insights; recommended strategic changes in portfolio and marketing plan to C-suite executives, reversing sales slump (+6.5%)

Recommended multi-brand strategy for a leading restaurant chain company to enter fast casual market by evaluating core competencies and performing market analysis

Developed pricing strategy for a digital subscription service by segmenting potential users by behavioral and psychographic attributes from survey data

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

Other Administrative Resumes

Finance director.

Underwriter

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Administrative Assistant Resume Guide

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• Gig Economy Resume Guide
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• Facilities Resume Guide
• Revenue Cycle Resume Guide
• Administrative Assistant Resume Example
• Senior Administrative Assistant Resume Example
• Executive Administrative Assistant Resume Example
• Entry Level Administrative Assistant Resume Example
• Sales Administrative Assistant Resume Example
• Legal Administrative Assistant Resume Example
• Office Administrative Assistant Resume Example
• Medical Administrative Assistant Resume Example
• Experienced Administrative Assistant Resume Example
• Tips for Administrative Assistant Resumes
• Skills and Keywords to Add
• Sample Bullet Points from Top Resumes
• All Resume Examples
• Administrative Assistant CV Examples
• Administrative Assistant Cover Letter
• Administrative Assistant Interview Guide
• Explore Alternative and Similar Careers

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12 Administrative Assistant Resume Examples for Your 2024 Job Search

Administrative Assistants are experts at ensuring smooth office operations and supporting high-level executives. Just like an efficient office, your resume as an administrative assistant should be well-organized and effectively communicate your skills to support the needs of the team. In this guide, we'll explore 12 administrative assistant resumes that demonstrate how to present your qualifications and strengths.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Administrative Assistant Resumes:

• Greet visitors, answer phones, and direct inquiries
• Arrange meetings and business travel for management team
• Prepare and track purchase orders and invoices
• Maintain filing systems, databases, and information systems
• Coordinate office moves, supplies orders, and setup of IT systems
• Ensure compliance with administrative policies and procedures
• Prepare agendas and other written correspondences
• Take and distribute meeting minutes
• Maintain conference room calendars
• Develop and distribute weekly and monthly reports
• Set up video conference calls with remote employees
• Manage and organize databases and electronic records
• Research, analyze, and compile information for business reports
• Create and update spreadsheets, presentations, forms, and databases
• Collaborate with other departments on ongoing projects
• Ensure all contracts are filled out properly and filed in a timely manner

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Administrative Assistant Resume Example:

• Coordinated and managed projects and initiatives for the organization, resulting in a 10% increase in productivity.
• Led the implementation of a new office management system, streamlining daily operations and reducing administrative errors by 20%. Provided high-level administrative support to executives, resulting in a positive impact on the company's overall performance.Provided exceptional customer service, directly resulting in a 5-point increase in customer satisfaction ratings.
• Executed tasks effectively and efficiently, resulting in a 15% increase in departmental productivity
• Demonstrated strong ability to do quality work for the usual projects that an individual would be assigned at this level
• Provided support to management, resulting in a positive impact on the company's overall performance
• Optimized administrative processes, enabling more efficient document workflow that bolstered productivity
• Assisted with general administrative tasks and projects, resulting in a positive impact on the company's overall performance
• Demonstrated strong attention to detail, resulting in a 25% decrease in administrative errors
• Constructed comprehensive spreadsheets and presentations for team meetings and executive keynotes, creating visuals that highlighted successes and drove actionable insights
• Project Management
• Office Management Systems
• Executive Support
• Effective Task Execution
• Quality Work
• Administrative Support
• General Administrative Tasks
• Attention to Detail
• Time Management
• Interpersonal Communication
• Problem-Solving
• Critical Thinking
• Organization
• Prioritization
• Multi-Tasking
• Adaptability
• Microsoft Office
• Technical Writing
• Business Administration
• Communication

Administrative Assistant with no experience Resume Example:

• Implemented time-saving processes involving ordering and tracking office supplies, resulting in more efficient inventory management leading to cost savings.
• Demonstrated proactive phone answering behaviors, logging and directing up to 20 calls per day with an average answer speed of 8 seconds.
• Composed professional emails and documents using MS Office, providing a foundational layer of communication and documentation for the whole organization.
• Improved ability to manage and prioritize daily tasks, resulting in a better time management system and ensuring that all demands were met within deadlines
• Developed effective strategies for filing systems that resulted in a higher degree of organization and accuracy of documents
• Supported team members with complex scheduling tasks, managing calendar and appointment settings to ensure on-time attendance
• Problem Solving
• Microsoft Office Expertise
• Telephone Etiquette
• Customer Service
• Document Preparation
• Inventory Management
• Filing Systems
• Presentation Preparation
• Verbal and Written Communication

Administrative Aide Resume Example:

• Managed workflow of documents, records, schedules and logistic for executive staff which resulted in a 20% decrease in time spent on administrative tasks.
• Analyzed departmental records, prepared extensive reports and devised innovative solutions to meet organizational goals.
• Developed and implemented new filing system and procedures, to optimize the office efficiency and enhance productivity by 10%.
• Oversaw the planning and delivery of staff meetings, events and travel arrangements, resulting in a robust communication infrastructure between staff and executives.
• Increased customer engagement efforts by 25%, through recruitment and retention activities that embraced diversity and inclusion initiatives.
• Trained new team members on the data entry, document management and other office administrative tasks to improve job performance.
• Implemented workflow management system that automated the tracking, reviewing and organizing of documents and records, boosting organizational productivity by 15%
• Instrumental in managing complex filing systems with efficient record keeping, which enlarged the manageability and accuracy of documents by 50%
• Streamlined communication process by constructing and maintaining databases with pertinent data, allowing more precise decisions within the organization
• Microsoft Office Suite
• Organization and Time Management
• Data Entry and Management
• Bookkeeping and Budgeting
• Filing, Record Keeping and Documentation
• Communication Skills
• Time Management and Organization
• Event Planning and Coordination
• Customer Service and Engagement
• Scheduling and Calendar Management
• Staff Training and Development
• Critical Thinking and Problem Solving
• Multitasking
• Writing and Editing
• Workflow Management

Administrative Support Resume Example:

• Increased process efficiency and department productivity through the development a new filing system that streamlined document organization, categorization, and storage
• Met monthly department goal of processing 125 invoices per month with 100% accuracy and on time
• Proactively provided regulatory compliance support and research to ensure department operations remain compliant with organizational and industry standards.
• Proved expertise in travel management by arranging 100+ domestic and international trips; saved the organization over $4000 in total by negotiating discounts
• Exceeded stakeholder expectations by effectively coordinating meetings and conference events on tight timelines
• Championed a creative cost containment initiative that identified and reduced spending in non-essential department services by over 15%
• Showed excellence in data entry and database administration by successfully transitioning from paper-based process to an automated system, resulting in a 35% increase in data accuracy and aggregate speeds of information requests
• Demonstrated exceptional customer service through providing timely, accurate responses to 200+ client inquiries every month
• Awarded with the “Organizational Support of the Year” award for seamlessly managing the executive calendar and providing timely, professional administrative support.
• Filing System Development & Maintenance
• Regulatory Compliance & Research
• Communications & Collaboration
• Travel Management & Expense Tracking
• Cost Containment & Budget Management
• Data Entry & Database Administration
• Customer Service & Support
• Calendar & Meeting Management
• Time Management & Organization

Administrative Assistant Intern Resume Example:

• Assisted in the organization and coordination of a successful company-wide conference, resulting in a 20% increase in attendance and positive feedback from attendees.
• Developed and implemented a system for tracking and managing office supplies, resulting in a 15% reduction in office supply costs.
• Assisted in the creation and implementation of a new customer service protocol, resulting in a 25% increase in customer satisfaction ratings.
• Streamlined office operations by effectively managing the reception desk, ensuring prompt and courteous responses to inquiries and directing calls to the relevant departments.
• Improved the efficiency of the department by creating a centralized filing system, reducing the time needed to retrieve important documents by 50%.
• Provided administrative support to other departments, reducing the workload of team members by 20%, resulting in improved productivity and better delivery of services.
• Implemented a comprehensive reporting system, resulting in an organized and centralized database for important information, improving the decision-making process for upper management.
• Coordinated several successful company events, which involved logistical planning, venue booking, and ensuring smooth operations during the event, resulting in a positive impact on the company's image.
• Maintained a detailed and accurate calendar, ensuring all deadlines, appointments, and meetings were efficiently managed, resulting in improved time management for the department.
• Strong organizational and multi-tasking skills
• Excellent communication and interpersonal skills
• Able to work independently and in teams
• Proficient in Microsoft Office suite and other relevant software
• Proficient in scheduling and calendar management
• Proven track record of meeting deadlines
• Troubleshooting and problem solving skills
• Adaptable to rapidly changing environments
• Detail-oriented and meticulous
• Excellent customer service and client relations
• Ability to handle sensitive and confidential information
• Knowledge of clerical and administrative procedures

Administrative Clerk Resume Example:

• Generated over 50% cost savings by creatively consolidating purchasing agreements with key suppliers.
• Developed a streamlined document filing system to ensure the office ran efficiently.
• Designed an automated process that tracks and reconciles invoices while actively monitoring financial records.
• Pioneered an updated phone/voicemail system that reduced incoming call wait times by an average of 3 minutes
• Reduced expenses related to office supplies and materials by introducing an innovative inventory management system
• Successfully coordinated complex travel arrangements for senior executives to 25 countries in the region
• Streamlined onboarding processes, resulting in a reduction in paperwork of over 25%
• Developed and managed numerous automated systems, tools, and processes that increased enterprise efficiency
• Collaboratively prepared executive correspondence, reports, and other documents for numerous high-profile meetings
• Communication & Interpersonal Skills
• Financial Management
• Organizational & Time-Management Skills
• Problem Solving/Analytical Thinking
• Computer Proficiency (Microsoft Office Suite, ERP, CRM)
• Professionalism & Diplomacy
• Adaptability & Flexibility
• Customer Service & Conflict Resolution
• Document & Database Management
• Process Improvement & Quality Assurance
• Multi-tasking & Prioritization
• Nonprofit Administration

Beginner Admin Assistant Resume Example:

• Developed and managed a filing system for documents and automated systems that reduced document retrieval time by 25%.
• Researched and recommended cost-effective supplies that resulted in a 35% cost savings for the organization.
• Automated the email process with templates and message rules that led to an average response time of two hours.
• Enhanced the customer service experience by addressing inquiries with up-to-date product knowledge and effectively referring customers to the appropriate team members.
• Implemented contact management tools to organize customer data and tracking system that improved customer satisfaction ratings by 20%.
• Replaced manual documentation processes with automated solutions, generating productivity gains of over 35%.
• Answered customer inquiries on the phone, online, and through email, increasing customer satisfaction ratings by 10%
• Streamlined scheduling processes to enable efficient meeting coordination that increased overall operational efficiency by 23%
• Edited documents, videos, and graphics for presentations that met client expectations and demonstrated understanding of task outcome
• Document filing and retrieval
• Microsoft Office proficiency
• Automation and streamlining of processes
• Contact management tools
• Cost savings/reduction
• Problem solving/critical thinking
• Customer service/relations
• Excellent Communication (Written & Verbal)
• Attention to detail
• Organizational and time-management skills
• Presentation development
• Ability to embrace and learn new technologies
• Flexible and adaptable to changing needs

Entry Level Administrative Assistant Resume Example:

• Organized and managed the schedule and travel itineraries of upper management, resulting in a 10% increase in their productivity.
• Created and maintained spreadsheets and databases, streamlining the company's administrative processes.
• Coordinated and organized meetings and events, improving the overall efficiency of the company.
• Assisted in scheduling and organizing meetings and events, gaining experience in administrative support.
• Shadowed and assisted experienced administrative assistants, learning how to handle various administrative tasks.
• Participated in team meetings and training sessions, learning best practices for administrative support.
• Excellent organizational skills
• Detail oriented
• Highly proficient in Microsoft Office Suite
• Strong communication and interpersonal skills
• Good time management and multi-tasking abilities
• Ability to work with minimal supervision
• Adaptability and creativity
• Proven ability to handle confidential information
• Accuracy and attention to detail
• Ability to prioritize tasks
• Positive attitude and strong work ethic
• Proactive and organized approach to work
• Ability to meet deadlines and follow up on tasks
• Excellent customer service and problem-solving skills

Experienced Administrative Assistant Resume Example:

• Efficiently redesigned and implemented digital filing system, resulting in a 26% increase in team efficiency.
• Expertly managed executive calendars and video conferences, ensuring all meetings and engagements occurred on time and without interruption.
• Worked with vendors and external parties to coordinate important company events and managed budgets to ensure accuracy in all billing activities.
• Elevated stakeholder management and follow-up processes by creating structured tracking initiatives for employees, resulting in 33% faster response times
• Researched and compiled pertinent industry data to formulate special projects, providing invaluable support to top-level management
• Created and formatted content for a wide range of documents, from correspondence to reports to PowerPoint presentations—ensuring perfection in final deliverables
• Drafted and prepared all correspondence, memos, and other documents with meticulous attention to detail, resulting in zero inaccuracies
• Successfully developed, maintained, and managed physical and digital filing systems, bringing all company documents up to date
• Assisted with onboarding processes and provided valuable HR advice, resulting in a smoother transition for new hires and improved onboarding practices
• Advanced Calendar Management
• Diverse Data Management
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access)
• Document/Presentation Formatting and Editing
• Outstanding Written and Verbal Communication
• Technical Documentation/Instruction Writing
• Knowledge of Business Workflows
• Task Automation/Process Improvement Strategies
• Resource Allocation and Scheduling
• Research and Analytical Thinking
• Database Management and Analysis
• Budget Planning and Tracking
• Innovative Problem-Solving
• Conflict Resolution and Mediation
• Professional Presentation and Negotiation
• Expert Customer Service and Interpersonal Skills
• Onboarding and HR Support

Junior Admin Assistant Resume Example:

• Streamlined administrative processes, resulting in a 15% reduction in daily workflow processing time.
• Managed travel logistics for teams of 15+ staff members with 100% satisfaction feedback for on-time performance and hotel reservations.
• Streamlined Office Suite data management with the introduction of advanced organization systems and data backup processes, leading to a 20% increase in data storage efficiency.
• Implemented a digital filing system and process tracking methodology, resulting in a 25% increase in data entry accuracy and improved business performance
• Developed an up-to-date organizational chart which aided in the recruitment of 50+ NPO professionals per month
• Created a variety of business presentations for executive-level stakeholders which contributed to a 10% increase in operational efficiency for the department
• Generated multiple Excel spreadsheets reports, critical to monitoring in-house operations and cross-team synergy
• Established weekly performance reviews and updated the team on progress measurements and productivity levels
• Automated various daily tasks with the integration of office technologies, reducing the need for manual entry by 35%
• Advanced office software proficiency
• Data management
• Automation/Technology integration
• Project management
• Negotiation
• Microsoft Excel/Spreadsheet expertise
• Logistics/Travel coordination
• Time management
• Organizational chart design
• Reporting and analytics
• Digital filing system implementation
• Professional communication
• Employee performance management
• Problem-solving
• Multi-tasking
• Process optimization

Office Administrative Assistant Resume Example:

• Facilitated onboarding process for 10 new staff members and revised company operations manual with up-to-date regulations and policies.
• Streamlined administrative operations within department - reduced paperwork by 25%, implemented business expense tracking and reporting system, and improved filing and records organization by 35%.
• Supported company expansion efforts and initiated event logistics; enhanced administrative control over large scale events, up to 250 people, resulting in 15% higher customer satisfaction.
• Developed and implemented tracking system for employee expenses that saved the company 10% in related costs in just 6 months
• Seamlessly coordinated travel arrangements and logistical support for 8 executive-level employees, ensuring professionalism, efficiency and privacy
• Established protocols and procedures for workplace maintenance and IT support, leading to improved efficiency
• Achieved 50% decrease in response times for IT tickets
• Achieved 90% accurate record-keeping for administrative tasks
• Spearheaded office organizational transition, cut overhead expenses following the swap from hard-copy filing to a digital storage system.
• Implemented mailbox management system that improved incoming mail sorting and routing accuracy by 25%.
• Optimized company correspondence, streamlining proofreading functions for reports, presentations and other documents to achieve 98% accuracy.
• Team Collaboration & Management
• Client Relations
• Project Planning & Execution
• Scheduling & Calendar Management
• Multitasking & Prioritization
• Data Entry & Records Management
• Process & Protocol Design
• Report Writing & Analysis
• Attention to Detail & Accuracy
• Confidentiality & Discretion
• Event Logistical Support
• Travel Arrangements & Bookings
• Office Space & Equipment Maintenance
• IT Support & Troubleshooting
• Document Proofreading
• Budget Tracking & Expense Management
• Customer Service & Satisfaction
• Business & Technical Writing

Senior Administrative Assistant Resume Example:

• Successfully coordinated and scheduled meetings, appointments, and travel arrangements for the CEO, resulting in a 30% increase in productivity for the executive team
• Implemented an electronic filing system that streamlined the management and retrieval of confidential and sensitive information, reducing the time spent on administrative tasks by 50%
• Acted as a liaison between the CEO and external stakeholders, resulting in the successful negotiation of several high-value business deals
• Designed and managed the office operations, resulting in a 20% increase in efficiency and a 15% decrease in costs.
• Provided support to other departments, resulting in a 20% increase in overall productivity across the organization.
• Trained and supervised junior administrative staff, resulting in a 50% increase in the quality of work and a 40% decrease in errors.
• Successfully coordinated special projects and events, resulting in a 50% increase in employee engagement and satisfaction.
• Assisted with budget preparation and expense management, resulting in a 25% reduction in overall expenses.
• Acted as a liaison between the management and employees, resulting in a 30% increase in communication and collaboration across the organization.
• Advanced Scheduling and Organization Skills
• Proficient in Office Management Applications
• Expertise in Document Management Systems
• Adept at Conflict Resolution
• Broad Knowledge of Business and Project Management
• Excellent Communication and Interpersonal Skills
• Proficiency in Accounting
• Experienced in Budget and Expense Management
• Ability to Prioritize Workload Efficiently
• Proven Training and Supervisory Skills
• Competent in HR Policies and Procedures
• Superior Time Management and Multitasking Skills
• Proven Problem-Solving Ability
• Skilled Negotiator
• Excellent Leadership and Teamwork Skills
• Tech-Savvy with Knowledge of Latest Office Technology
• Sound Knowledge of Conference, Planning and Event Management
• Proficiency in Data Analysis and Report Presentation
• Highly Detail-Oriented
• Office Management

High Level Resume Tips for Administrative Assistants:

Creating a resume is all about making your best case for why you should be hired for an individual position. Certain aspects of your administrative career will hold more weight in the eyes of a recruiter than others will, so you will need to be selective about the information you include, and how you present it. Here are some tips to help you focus on what matters most: Emphasize organizational and time-management skills: As an Administrative Assistant, you are responsible for managing multiple tasks and projects simultaneously. Highlight your organizational and time-management skills on your resume, demonstrating your ability to prioritize tasks, meet deadlines, and manage competing demands. Showcase your communication and interpersonal skills: Your role as an Administrative Assistant involves interacting with a variety of stakeholders, including executives, team members, and clients. Emphasize your strong communication and interpersonal skills, including your ability to work collaboratively, resolve conflicts, and communicate effectively. Demonstrate your proficiency with relevant software and tools: In any Administrative Assistant role, your expertise with tools like Microsoft Office, Google Suite, CRM platforms, and project management systems will be very relevant and valuable to an organization. Be sure to highlight your proficiency with these types tools, related technology skills, and any certifications or training you've received in this area. Emphasize your attention to detail: As an Administrative Assistant, accuracy and attention to detail are critical to success. Highlight your ability to manage complex information, maintain meticulous records, and ensure quality control. Showcase your problem-solving skills: As an Administrative Assistant, you are often the first line of defense when problems arise. Emphasize your ability to identify and resolve issues quickly and effectively, demonstrating your problem-solving skills. Tailor your resume to the job and company: Customize your resume to each job you apply for, emphasizing the skills and experiences that make you a strong fit for the specific role and company. Use the job description to identify the key skills and qualifications the employer is seeking, and highlight how you meet those requirements.

Must-Have Information for a Administrative Assistant Resume:

Here are the essential sections that should exist in an administrative assistant resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other administrative assistant candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Administrative Assistants:

Administrative assistant resume headline examples:, strong headlines.

Proactive Administrative Assistant with 4+ years of Experience

Results-Driven Administrative Assistant with 4+ Years of Expertise

These resume headlines showcase the candidate's experience and demonstrate their abilities as an Administrative Assistant.

Additionally, they highlight the candidate’s proactive attitude and results-driven mindset, with the use of action verbs like “proactive” and “results-driven”.

Weak Headlines

• Unqualified Administrative Assistant
• Administrative Assistant; 4 years of Experience
• These resume headlines either seem unprofessional and lack clarity, or do not do an effective job of showcasing the candidate’s experience. The headline “Unqualified Administrative Assistant” suggests that the candidate is not in fact qualified for the role, which is off-putting, and the headline “Administrative Assistant; 4 Years of Experience” does not prove the candidate’s qualities or demonstrate that they would be an asset to the company.
• Both headlines fail to demonstrate anything unique or valuable about them as an admin assistant.

Writing an Exceptional Administrative Assistant Resume Summary:

A resume summary is a crucial section for showcasing your administrative abilities, experiences, and accomplishments as an Administrative Assistant. It provides a brief but impactful overview of your skills and qualifications, which is essential in capturing the attention of hiring managers and demonstrating your suitability for the role.

For Administrative Assistants, your resume summary should highlight your administrative skills, experience in managing office operations, and expertise in scheduling and communication. A well-crafted summary will showcase your organizational ability and demonstrate your value as an Administrative Assistant.

Here are a few tips to make effective use of your summary:

• Tailor it to the specific job that you are applying for – emphasizing the most relevant skills and experiences
• Highlight your quantifiable achievements, such as reducing office expenses or improving workflow, to demonstrate your value as an Administrative Assistant
• Use keywords related to the Administrative Assistant role and the administrative support industry to optimize your resume for both people and applicant tracking systems (ATS)
• Keep the summary concise, aim for no more than 3-4 sentences
• Avoid cliches and generic statements, and focus on highlighting your unique abilities and experiences.

Administrative Assistant Resume Summary Examples:

Strong summaries.

• Experienced Administrative Assistant with 4+ years of professional experience in office management, customer relations, clerical duties, and data entry. Adept at multitasking and maintaining a high level of organization and efficiency. Proven track record of providing excellent customer service with a positive attitude.
• Results-driven Administrative Assistant with 4+ years of experience providing comprehensive administrative and operational support. Highly organized and detail-oriented, with excellent communication and customer service skills. Skilled in streamlining office processes to maximize efficiency and productivity.

Why these are strong:

• What makes the great summaries great is that they provide specific examples of the Administrative Assistant's skills and experience, such as office management, customer relations, clerical duties, and data entry. They also both emphasize the fact that the Administrative Assistant is organized, efficient, and brings positive energy to the team.

Weak Summaries

• 4 years' experience as an Administrative Assistant. Knowledgeable in customer relations, data entry, and office management. Efficient and organized.
• Administrative Assistant with 4 years of experience. I'm great with people and have lots of customer service experience. I'm an organized person and can handle a lot of tasks at once.

Why these are weak:

• In summary, both examples do not provide any unique value proposition or showcase any noteworthy accomplishments or skills that would make the candidate stand out from other candidates. A strong resume summary for an Administrative Assistant should be specific, highlight the candidate's achievements, and provide evidence to support any claims made.

Resume Objective Examples for Administrative Assistants:

Strong objectives.

Recent college graduate seeking role as an Administrative Assistant to utilize excellent organizational skills and detail-orientation to direct office operations efficiently and productively.

Self-motivated and organized Administrative Assistant, determined to use strong technical and communication skills to promote efficient, effective office operations.

• What makes objectives strong is that they are customized to the particular position of Administrative Assistant and show a clear indication of the experience and skills that the applicant can bring to the role. The objectives focus on the employer's needs and list what makes the applicant a strong candidate for the job.

Weak Objectives

An Administrative Assistant role to grow my career and advance professionally.

Highly experienced Administrative Assistant eager to apply my skills and utilize my knowledge of all office tasks to contribute to the workplace.

• These resume objectives are weak because they don't demonstrate any understanding of the role and what the employer is looking for. They simply indicate that the applicant is looking for a job, rather than conveying the value and experience they can bring to the position.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your administrative assistant work experience:, best practices for your work experience section:.

• Keep your resume succinct. It's important to create a concise and detailed resume that accurately reflects the knowledge and experience you have in the administrative field.
• Focus on qualifications and abilities related to the job you're applying for, and omit any extra information that's not pertinent to the position.
• Highlight your core skills. As an Administrative Assistant, you're expected to have excellent organizational and communication skills, so make sure to emphasize these in your resume. You should also showcase any other skills you possess, such as knowledge of software programs, multitasking, and critical thinking skills.
• Demonstrate proven success. To stand out to recruiters and hiring managers, include examples of successful projects and tasks you've completed in the past. This will make a strong impression and help you stand out among the competition.
• Showcase your adaptability. Administrative professionals must be able to adjust to changing demands quickly, so showcase any adaptability skills you possess. You might consider highlighting the results of a project you completed within a tight deadline or how you overcame a challenging obstacle.
• Share awards and accomplishments. If you've received any type of recognition or awards in the past related to your administrative work, include those in your resume as well. Having relevant awards to back up your qualifications will demonstrate your value and make a great impression.
• Use action verbs to describe your experiences to help them stand out, such as “streamlined,” “coordinated,” “initiated,”etc.
• Focus on accomplishments rather than duties, emphasizing tangible outcomes resulting from your work.

Example Work Experiences for Administrative Assistants:

Strong experiences.

Provided administrative support to a team of 25 employees, resulting in a 20% increase in productivity over a 3-month period.

Reduced office costs by 10% by negotiating better prices with vendors.

Organized and maintained physical and digital filing systems for the department, improving document retrieval time by 30%.

Developed and implemented a new filing system for the office, which resulted in a 25% improvement in efficiency.

Created a weekly schedule for office staff that improved overall customer satisfaction by 10%.

Provided administrative assistance to the CEO, which led to a 5% reduction in time spent on administrative tasks.

• These examples demonstrate the administrative assistant’s ability to support a team, increase productivity, reduce costs, and improve efficiency and customer satisfaction. The metrics included in each example illustrate the impact that the individual had on their team.

Weak Experiences

Provided administrative assistance to the office staff.

Organized and maintained filing system for the department.

Created a weekly schedule for office staff.

Handled office operations and customer relations.

Answered phone calls and handled customer inquiries.

Tracked and maintained office supplies.

• These examples do not provide any metrics or explain the impact that the individual had in their role. The duties listed are also too general and do not explain the individual’s accomplishments.

Top Skills & Keywords for Administrative Assistant Resumes:

Top hard & soft skills for administrative assistants, hard skills.

• Computer proficiency (MS Office, spreadsheet and database programs)
• Great organizational and time management abilities
• Ability to multitask effectively
• Problem-solving and decision-making skills
• Discretion and confidentiality
• Ability to learn quickly

Soft Skills

• Interpersonal communication
• Organizational skills
• Confidentiality

Go Above & Beyond with a Administrative Assistant Cover Letter

Administrative assistant cover letter example: (based on resume).

Dear [Company Name] Hiring Manager, I am excited to apply for the Administrative Assistant position at [Company Name]. With my experience in managing workflow, analyzing records, and developing filing systems, I am confident in my ability to make a positive impact on your team. In my previous role, I managed workflow of documents, records, schedules, and logistics for executive staff. Through my efforts, I was able to decrease the time spent on administrative tasks by 20%, allowing the executive staff to focus on high-priority tasks. Additionally, I analyzed departmental records, prepared extensive reports, and devised innovative solutions to meet organizational goals. One of my proudest achievements was the development and implementation of a new filing system and procedures that optimized office efficiency and enhanced productivity by 10%. I am confident that I can apply the same level of detail and dedication to any project or initiative at [Company Name]. Furthermore, I have experience overseeing the planning and delivery of staff meetings, events, and travel arrangements, which resulted in a robust communication infrastructure between staff and executives. I also increased customer engagement efforts by 25% through recruitment and retention activities that embraced diversity and inclusion initiatives. In addition, I have trained new team members on data entry, document management, and other office administrative tasks to improve job performance. I am excited about the opportunity to bring my experience and passion for organization and communication to [Company Name].

Thank you for considering my application. I look forward to the opportunity to speak with you further about how I can contribute to your team. Sincerely, [Your Name]

As an Administrative Assistant, submitting a cover letter along with your resume can help you stand out in a competitive job market. A cover letter allows you to showcase your communication and organizational skills, highlight your attention to detail, and demonstrate your passion for the position.

A cover letter is an opportunity to add a personal touch to your application and provide additional context beyond the bullet points on your resume. It also shows the hiring manager that you have taken the time to research the company and position and are invested in the opportunity.

Here are some of the most convincing reasons for why an Administrative Assistant should submit a cover letter:

• It showcases your communication and organizational skills: As an Administrative Assistant, you'll be working with cross-functional teams, stakeholders, and clients on a daily basis. Your cover letter provides an opportunity to demonstrate your written communication skills and ability to clearly convey ideas. It also allows you to showcase your organizational skills by outlining your ability to manage schedules, prioritize tasks, and maintain accurate records.
• It highlights your attention to detail: As an Administrative Assistant, attention to detail is crucial to ensuring the smooth running of the office. Your cover letter provides an opportunity to demonstrate your ability to catch errors and ensure accuracy in your work.
• It demonstrates your passion for the position: A well-written cover letter can showcase your enthusiasm for the administrative field and the company. This can make a difference in the hiring manager's decision-making process.
• It sets you apart from other applicants: A well-crafted cover letter can help you stand out from other applicants who may have similar experience and qualifications.

While writing a cover letter may seem like a daunting task, it doesn't have to be. Your cover letter should complement your resume and highlight your skills and experience in a way that is relevant to the specific position you are applying for.

Tips for aligning your cover letter with your resume:

• Use the same header as your resume: This will help the hiring manager identify your application as a complete package.
• Align the content of your cover letter with the requirements of the job: Use the job description as a guide to highlight your relevant skills and experience.
• Use keywords from the job posting: Incorporate relevant keywords from the job posting to help your application get past applicant tracking systems (ATS).
• Keep your cover letter concise and focused: Aim for one page and avoid repeating information from your resume.
• Provide specific examples: Use your cover letter to provide specific examples of how you have successfully managed administrative tasks or assisted in project management.
• Showcase your professionalism: As an Administrative Assistant, professionalism is an essential part of the job. Use your cover letter as an opportunity to showcase your professional demeanor and approach to the role.
• Proofread carefully: Errors in your cover letter can undermine your credibility, so make sure to proofread carefully before submitting your application.

Resume FAQs for Administrative Assistants:

How long should i make my administrative assistant resume.

An Administrative Assistant's resume should be between 1-2 pages in length, depending on the person's experience level. No matter what, the resume should include essential elements such as a professional profile, an employment history, as well as tangible accomplishments and technology skills. However, it should always focus on relevancy and be no longer than two pages long. Anything longer risks being too dense or containing unnecessary information.

What is the best way to format a Administrative Assistant resume?

When it comes to crafting an effective Administrative Assistant resume, the key is to ensure the resume is clearly structured and easy to skim. To achieve this, make sure to place your contact information at the top, followed by a concise summary statement that outlines your relevant experience and qualifications. After this, include your professional experience, educational background, and any certifications or awards you have earned. Finally, make sure to highlight your skills and relevant accomplishments in each job listing or section.

Which Administrative Assistant skills are most important to highlight in a resume?

When crafting a resume, it's very important to emphasize the right hard skills to demonstrate proficiency in the areas that truly matter. Common hard skills to highlight on an Administrative Assistant resume include: -Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook -Knowledge of customer relationship management (CRM) systems -Ability to work with databases and enterprise resource planning (ERP) tools -Bookkeeping, accounting, and coding skills -Data entry and record-keeping capabilities -Meeting, event, and travel coordination experience -Excellent written and verbal communication skills, including executive-level correspondence -Superb organizational and multitasking talents -Project management, prioritization, and problem-solving expertise -Familiarity with Human Resource Information Systems (HRIS) and payroll processes

How should you write a resume if you have no experience as a Administrative Assistant?

If you have no experience as an Administrative Assistant, don't worry! There are still several ways you can create a strong resume that highlights your skills and demonstrates your potential as a successful Administrative Assistant. Here are some tips to help you get started: Start with a strong objective statement: Begin your resume with a clear and concise objective statement that highlights your desire to work as an Administrative Assistant and your relevant skills and attributes. This will show employers that you are serious about pursuing a career in this field. Emphasize transferable skills: Even if you don't have experience as an Administrative Assistant, you likely have transferable skills from other jobs or from your education. Highlight these skills in your resume, such as strong communication, organizational, and problem-solving abilities. Showcase relevant coursework or certifications: If you have taken relevant courses or earned certifications, be sure to highlight these in your resume. This will demonstrate that you have a foundational understanding of the field and are committed to developing your skills. Include volunteer work or internships: If you have volunteered in administrative roles or completed internships, be sure to include these experiences in your resume. This will show employers that you have hands-on experience in an office environment and can handle administrative tasks. Customize your resume for the job: Tailor your resume to the specific job you are applying for. Research the company and the role to determine what skills and attributes are most important, and emphasize these in your resume. Use a functional or skills-based resume format: If you don't have a lot of experience, consider using a functional or skills-based resume format instead of a chronological format. This will allow you to highlight your skills and abilities, rather than your work history.

Compare Your Administrative Assistant Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Administrative Assistant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

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