skills critical thinking decision making

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skills critical thinking decision making

How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

  • Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
  • Ask questions and dig deep, rather than accepting information at face value
  • Keep your own biases and perceptions in check to stay as objective as possible
  • Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

  • Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
  • Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

  • Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
  • Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
  • Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
  • Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
  • Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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5.3: Using Critical Thinking Skills- Decision Making and Problem Solving

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Introduction

In previous lessons, you learned about characteristics of critical thinkers and information literacy. In this module, you will learn how to put those skills into action through the important processes of decision making and problem solving.

As with the process of developing information literacy, asking questions is an important part of decision making and problem solving. Thinking is born of questions. Questions wake us up. Questions alert us to hidden assumptions. Questions promote curiosity and create new distinctions. Questions open up options that otherwise go unexplored. Besides, teachers love questions.

We make decisions all the time, whether we realize it or not. Even avoiding decisions is a form of decision making. The student who puts off studying for a test until the last minute, for example, might really be saying, “I’ve decided this course is not important” or “I’ve decided not to give this course much time.”

Decisions are specific and lead to focused action. When we decide, we narrow down. We give up actions that are inconsistent with our decision.

In addition to decision making, critical thinking skills are important to solving problems. We encounter problems every single day, and having a solid process in place is important to solving them.

At the end of the lesson, you will learn how to put your critical thinking skills to use by reviewing an example of how critical thinking skills can help with making those everyday decisions.

Using Critical Thinking Skills: Asking Questions

Questions have practical power. Asking for directions can shave hours off a trip. Asking a librarian for help can save hours of research time. Asking how to address an instructor—by first name or formal title—can change your relationship with that person. Asking your academic advisor a question can alter your entire education. Asking people about their career plans can alter your career plans.

You can use the following strategies to develop questions for problem solving and decision making:

Ask questions that create possibilities. At any moment, you can ask a question that opens up a new possibility for someone.

  • Suppose a friend walks up to you and says, “People just never listen to me.” You listen carefully. Then you say, “Let me make sure I understand. Who, specifically, doesn’t listen to you? And how do you know they’re not listening?”
  • Another friend tells you, “I just lost my job to someone who has less experience. That should never happen.” You respond, “Wow, that’s hard. I’m sorry you lost your job. Who can help you find another job?”
  • A relative seeks your advice. “My mother-in-law makes me mad,” she says. “You’re having a hard time with this person,” you say. “What does she say and do when you feel mad at her? And are there times when you don’t get mad at her?”

These kinds of questions—asked with compassion and a sense of timing—can help people move from complaining about problems to solving them.

Discover new questions. Students sometimes say, “I don’t know what questions to ask.” Consider the following ways to create questions about any subject you want to study or about any

area of your life that you want to change:

  • Let your pen start moving. Sometimes you can access a deeper level of knowledge by taking out your pen, putting it on a piece of paper, and writing down questions—even before you know what to write. Don’t think. Just watch the pen move across the paper. Notice what appears. The results might be surprising.
  • Ask about what’s missing . Another way to invent useful questions is to notice what’s missing from your life and then ask how to supply it. For example, if you want to take better notes, you can write, “What’s missing is skill in note taking. How can I gain more skill in taking notes?” If you always feel rushed, you can write, “What’s missing is time. How do I create enough time in my day to actually do the things that I say I want to do?”
  • Pretend to be someone else. Another way to invent questions is first to think of someone you greatly respect. Then pretend you’re that person. Ask the questions you think she would ask.
  • What can I do when ... an instructor calls on me in class and I have no idea what to say? When a teacher doesn’t show up for class on time? When I feel overwhelmed with assignments?
  • How can I ... take the kind of courses that I want? Expand my career options? Become much more effective as a student, starting today?
  • When do I ... decide on a major? Transfer to another school? Meet with an instructor to discuss an upcoming term paper?
  • What else do I want to know about ... my academic plan? My career plan? My options for job hunting? My friends? My relatives? My spouse?
  • Who can I ask about ... my career options? My major? My love life? My values and purpose in life?

Many times you can quickly generate questions by simply asking yourself, “What else do I want to know?” Ask this question immediately after you read a paragraph in a book or listen to someone speak.

Start from the assumption that you are brilliant. Then ask questions to unlock your brilliance.

Using Critical Thinking Skills in Decision Making

As you develop your critical thinking skills, you can apply them as you make decisions. The following suggestions can help in your decision-making process:

Recognize decisions. Decisions are more than wishes or desires. There’s a world of difference between “I wish I could be a better student” and “I will take more powerful notes, read with greater retention, and review my class notes daily.” Deciding to eat fruit for dessert instead of ice cream rules out the next trip to the ice cream store.

Establish priorities. Some decisions are trivial. No matter what the outcome, your life is not affected much. Other decisions can shape your circumstances for years. Devote more time and energy to the decisions with big outcomes.

Base decisions on a life plan. The benefit of having long-term goals for our lives is that they provide a basis for many of our daily decisions. Being certain about what we want to accomplish this year and this month makes today’s choices more clear.

Balance learning styles in decision making. To make decisions more effectively, use all four modes of learning explained in a previous lesson. The key is to balance reflection with action, and thinking with experience. First, take the time to think creatively, and generate many options. Then think critically about the possible consequences of each option before choosing one. Remember, however, that thinking is no substitute for experience. Act on your chosen option, and notice what happens. If you’re not getting the results you want, then quickly return to creative thinking to invent new options.

Choose an overall strategy. Every time you make a decision, you choose a strategy—even when you’re not aware of it. Effective decision makers can articulate and choose from among several strategies. For example:

  • Find all of the available options, and choose one deliberately. Save this strategy for times when you have a relatively small number of options, each of which leads to noticeably different results.
  • Find all of the available options, and choose one randomly. This strategy can be risky. Save it for times when your options are basically similar and fairness is the main issue.
  • Limit the options, and then choose. When deciding which search engine to use, visit many search sites and then narrow the list down to two or three from which to choose.

Use time as an ally. Sometimes we face dilemmas—situations in which any course of action leads to undesirable consequences. In such cases, consider putting a decision on hold. Wait it out. Do nothing until the circumstances change, making one alternative clearly preferable to another.

Use intuition. Some decisions seem to make themselves. A solution pops into your mind, and you gain newfound clarity. Using intuition is not the same as forgetting about the decision or refusing to make it. Intuitive decisions usually arrive after we’ve gathered the relevant facts and faced a problem for some time.

Evaluate your decision. Hindsight is a source of insight. After you act on a decision, observe the consequences over time. Reflect on how well your decision worked and what you might have done differently.

Think of choices. This final suggestion involves some creative thinking. Consider that the word decide derives from the same roots as suicide and homicide . In the spirit of those words, a decision forever “kills” all other options. That’s kind of heavy. Instead, use the word choice , and see whether it frees up your thinking. When you choose , you express a preference for one option over others. However, those options remain live possibilities for the future. Choose for today, knowing that as you gain more wisdom and experience, you can choose again.

Using Critical Thinking Skills in Problem Solving

Think of problem solving as a process with four Ps : Define the problem , generate possibilities ,

create a plan , and perform your plan.

Step 1: Define the problem. To define a problem effectively, understand what a problem is—a mismatch between what you want and what you have. Problem solving is all about reducing the gap between these two factors.

Tell the truth about what’s present in your life right now, without shame or blame. For example: “I often get sleepy while reading my physics assignments, and after closing the book I cannot remember what I just read.”

Next, describe in detail what you want. Go for specifics: “I want to remain alert as I read about physics. I also want to accurately summarize each chapter I read.”

Remember that when we define a problem in limiting ways, our solutions merely generate new problems. As Albert Einstein said, “The world we have made is a result of the level of thinking we have done thus far. We cannot solve problems at the same level at which we created them” (Calaprice 2000).

This idea has many applications for success in school. An example is the student who struggles with note taking. The problem, she thinks, is that her notes are too sketchy. The logical solution, she decides, is to take more notes; her new goal is to write down almost everything her instructors say. No matter how fast and furiously she writes, she cannot capture all of the instructors’ comments.

Consider what happens when this student defines the problem in a new way. After more thought, she decides that her dilemma is not the quantity of her notes but their quality . She adopts a new format for taking notes, dividing her notepaper into two columns. In the right-hand column, she writes down only the main points of each lecture. In the left-hand column, she notes two or three supporting details for each point.

Over time, this student makes the joyous discovery that there are usually just three or four core ideas to remember from each lecture. She originally thought the solution was to take more notes. What really worked was taking notes in a new way.

Step 2: Generate possibilities. Now put on your creative thinking hat. Open up. Brainstorm as many possible solutions to the problem as you can. At this stage, quantity counts. As you generate possibilities, gather relevant facts. For example, when you’re faced with a dilemma about what courses to take next semester, get information on class times, locations, and instructors. If you haven’t decided which summer job offer to accept, gather information on salary, benefits, and working conditions.

Step 3: Create a plan. After rereading your problem definition and list of possible solutions, choose the solution that seems most workable. Think about specific actions that will reduce the gap between what you have and what you want. Visualize the steps you will take to make this solution a reality, and arrange them in chronological order. To make your plan even more powerful, put it in writing.

Step 4: Perform your plan. This step gets you off your chair and out into the world. Now you actually do what you have planned.

Ultimately, your skill in solving problems lies in how well you perform your plan. Through the quality of your actions, you become the architect of your own success.

When facing problems, experiment with these four Ps, and remember that the order of steps is not absolute. Also remember that any solution has the potential to create new problems. If that happens, cycle through the four Ps of problem solving again.

Critical Thinking Skills in Action: Thinking About Your Major, Part 1

One decision that troubles many students in higher education is the choice of a major. Weighing the benefits, costs, and outcomes of a possible major is an intellectual challenge. This choice is an opportunity to apply your critical thinking, decision-making, and problem-solving skills. The following suggestions will guide you through this seemingly overwhelming process.

The first step is to discover options. You can use the following suggestions to discover options for choosing your major:

Follow the fun. Perhaps you look forward to attending one of your classes and even like completing the assignments. This is a clue to your choice of major.

See whether you can find lasting patterns in the subjects and extracurricular activities that you’ve enjoyed over the years. Look for a major that allows you to continue and expand on these experiences.

Also, sit down with a stack of 3 × 5 cards and brainstorm answers to the following questions:

  • What do you enjoy doing most with your unscheduled time?
  • Imagine that you’re at a party and having a fascinating conversation. What is this conversation about?
  • What kind of problems do you enjoy solving—those that involve people? Products? Ideas?
  • What interests are revealed by your choices of reading material, television shows, and other entertainment?
  • What would an ideal day look like for you? Describe where you would live, who would be with you, and what you would do throughout the day. Do any of these visions suggest a possible major?

Questions like these can uncover a “fun factor” that energizes you to finish the work of completing a major.

Consider your abilities. In choosing a major, ability counts as much as interest. In addition to considering what you enjoy, think about times and places when you excelled. List the courses that you aced, the work assignments that you mastered, and the hobbies that led to rewards or recognition. Let your choice of a major reflect a discovery of your passions and potentials.

Use formal techniques for self-discovery. Explore questionnaires and inventories that are designed to correlate your interests with specific majors. Examples include the Strong Interest Inventory and the Self-Directed Search. Your academic advisor or someone in your school’s career planning office can give you more details about these and related assessments. For some fun, take several of them and meet with an advisor to interpret the results. Remember inventories can help you gain self-knowledge, and other people can offer valuable perspectives. However, what you do with all this input is entirely up to you.

Critical Thinking Skills in Action: Thinking About Your Major, Part 2

As you review the following additional suggestions of discovering options, think about what strategies you already use in your own decision-making process. Also think about what new strategies you might try in the future.

Link to long-term goals. Your choice of a major can fall into place once you determine what you want in life. Before you choose a major, back up to a bigger picture. List your core values, such as contributing to society, achieving financial security and professional recognition, enjoying good health, or making time for fun. Also write down specific goals that you want to accomplish 5 years, 10 years, or even 50 years from today.

Many students find that the prospect of getting what they want in life justifies all of the time, money, and day-to-day effort invested in going to school. Having a major gives you a powerful incentive for attending classes, taking part in discussions, reading textbooks, writing papers, and completing other assignments. When you see a clear connection between finishing school and creating the life of your dreams, the daily tasks of higher education become charged with meaning.

Ask other people. Key people in your life might have valuable suggestions about your choice of major. Ask for their ideas, and listen with an open mind. At the same time, distance yourself from any pressure to choose a major or career that fails to interest you. If you make a choice solely on the basis of the expectations of other people, you could end up with a major or even a career you don’t enjoy.

Gather information. Check your school’s catalog or website for a list of available majors. Here is a gold mine of information. Take a quick glance, and highlight all the majors that interest you. Then talk to students who have declared these majors. Also read the descriptions of courses required for these majors. Do you get excited about the chance to enroll in them? Pay attention to your gut feelings.

Also chat with instructors who teach courses in a specific major. Ask for copies of their class syllabi. Go to the bookstore and browse the required texts. Based on all of this information, write a list of prospective majors. Discuss them with an academic advisor and someone at your school’s career-planning center.

Invent a major. When choosing a major, you might not need to limit yourself to those listed in your school catalog. Many schools now have flexible programs that allow for independent study. Through such programs, you might be able to combine two existing majors or invent an entirely new one of your own.

Consider a complementary minor. You can add flexibility to your academic program by choosing a minor to complement or contrast with your major. The student who wants to be a minister could opt for a minor in English; all of those courses in composition can help in writing sermons. Or the student with a major in psychology might choose a minor in business administration, with the idea of managing a counseling service some day. An effective choice of a minor can expand your skills and career options.

Think critically about the link between your major and your career. Your career goals might have a significant impact on your choice of major.

You could pursue a rewarding career by choosing among several different majors. Even students planning to apply for law school or medical school have flexibility in their choice of majors. In addition, after graduation, many people tend to be employed in jobs that have little relationship to their major. And you might choose a career in the future that is unrelated to any currently available major.

Critical Thinking Skills in Action: Thinking About Your Major, Part 3

Once you have discovered all of your options, you can move on to the next step in the process— making a trial choice.

Make a Trial Choice

Pretend that you have to choose a major today. Based on the options for a major that you’ve already discovered, write down the first three ideas that come to mind. Review the list for a few minutes, and then choose one.

Evaluate Your Trial Choice

When you’ve made a trial choice of major, take on the role of a scientist. Treat your choice as a hypothesis, and then design a series of experiments to evaluate and test it. For example:

  • Schedule office meetings with instructors who teach courses in the major. Ask about required course work and career options in the field.
  • Discuss your trial choice with an academic advisor or career counselor.
  • Enroll in a course related to your possible major. Remember that introductory courses might not give you a realistic picture of the workload involved in advanced courses. Also, you might not be able to register for certain courses until you’ve actually declared a related major.
  • Find a volunteer experience, internship, part-time job, or service-learning experience related to the major.
  • Interview students who have declared the same major. Ask them in detail about their experiences and suggestions for success.
  • Interview people who work in a field related to the major and “shadow” them—that is, spend time with those people during their workday.
  • Think about whether you can complete your major given the amount of time and money that you plan to invest in higher education.
  • Consider whether declaring this major would require a transfer to another program or even another school.

If your “experiments” confirm your choice of major, celebrate that fact. If they result in choosing a new major, celebrate that outcome as well.

Also remember that higher education represents a safe place to test your choice of major—and to change your mind. As you sort through your options, help is always available from administrators, instructors, advisors, and peers.

Choose Again

Keep your choice of a major in perspective. There is probably no single “correct” choice. Your unique collection of skills is likely to provide the basis for majoring in several fields.

Odds are that you’ll change your major at least once—and that you’ll change careers several times during your life. One benefit of higher education is mobility. You gain the general skills and knowledge that can help you move into a new major or career field at any time.

Viewing a major as a one-time choice that determines your entire future can raise your stress levels. Instead, look at choosing a major as the start of a continuing path that involves discovery, choice, and passionate action.

As you review this example of how you can use critical thinking to make a decision about choosing your major, think about how you will use your critical thinking to make decisions and solve problems in the future.

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Global Cognition

Critical thinking in decision making.

by Winston Sieck updated September 12, 2021

think ahead sign symbolizing critical thinking in decision making

Critical thinking is often talked about as a stand-alone activity. Like some other individual activities, thinking critically may just feel good. Yet, critical thinking seems most useful when it aids other cognitive processes, such as applying critical thinking in decision making.

Anne Helsdingen from the Open University of the Netherlands and her colleagues studied an interesting issue about critical thinking in decision making. They wanted to know whether teaching critical thinking skills can improve judgment and decision making in general.

Helsdingen and her team define critical thinking as reasoned thinking with a purpose. They also describe some core critical thinking skills and abilities, such as being able to:

  • Appreciate that your own opinions may be wrong
  • Accept statements as true even when they conflict with your own views
  • Temporarily adopt an initial position with which you disagree, and then reason from that starting point

A challenge, according to these researchers, is how to teach skills for critical thinking in decision making so that they transfer to new decision making problems. Transfer means being able to apply what you have learned to new tasks or new situations.

To tackle this problem, they start with a useful cognitive model of how decisions are made . Numerous researchers have worked with similar versions of the model of the years. One version is called “explanation-based decision making,” or the “story model.”

The idea is that people encounter situations. When they do, they recognize important parts of the situation from past experience. They then create a story (or explanation) about what’s going on and what will happen. They make decisions based on their story, and how things have turned out in similar stories past.

A problem with making decisions this way is that our stories tend to be less complete than we think – a failure of metacognition. We also overlook inconsistent details because we’re sucked in by the good story. According to Helsdingen, we might improve our intuitive approach by bringing critical thinking in the decision making process.

The researchers tested a method for including critical thinking in decision making. First, they explained the story model of decision making. Then, they prompted the learners to reflect on their story and thinking critically about it. Some of the questions they included to prompt critical thinking were:

  • Do you have all the necessary information?
  • Is there any conflict in the evidence?
  • The devil’s advocate tells you that your story is wrong. Make up an alternative story. Is it more plausible than the original?

The students in the study read through cases about crimes that had been committed. Their job was to decide on the priority of each case for the police. They got feedback, so they could learn what makes cases more important in police work.

Some of the students received the critical thinking skills training while making these decisions. Others did not.

How well they made these crime decisions was not the most important thing, though. The main thing was how well they would do in a different situation after learning about critical thinking in decision making. That is, would their new skills transfer?

The researchers tested for transfer by having the students make different decisions about traffic offenses. The overall results suggested that the training on how to include critical thinking in decision making was effective. The benefits did transfer to the new decision making task.

As you come across decisions that you need to make, pay some attention to the stories you are telling yourself in the process. Use some of the ideas above and other critical thinking skills to improve your story and decision. Writing is also an excellent strategy for making good decisions . It may seem like a bit of extra work at first, but with practice will become more natural for your future decisions.

Image Credit:  Critical thinking asylum

Helsdingen, A., van Gog, T., & van Merriënboer, J. (2011). The effects of practice schedule and critical thinking prompts on learning and transfer of a complex judgment task. Journal of Educational Psychology, 103 (2), 383-398 DOI: 10.1037/a0022370

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About Winston Sieck

Dr. Winston Sieck is a cognitive psychologist working to advance the development of thinking skills. He is founder and president of Global Cognition, and director of Thinker Academy .

Reader Interactions

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January 13, 2013 at 6:36 pm

Thanks for sharing this research and the ‘story’. We are often asked whether you can learn to be a better critical thinker – I wouldn’t be teaching it if I didn’t believe it to be the case! But it helps to have research to support this belief.

Our work is focused on critical thinking in organizational, workplace settings with all sorts of employees, including managers and executives. My experience is pretty similar to that you gave in the case; in the moment, on a particular case, the ‘decision’ may not be improved.

As the researchers and you point out, the proof is in the pudding. Can people learn and apply simple critical thinking techniques, consistently and effectively, and, does this lead to better outcomes?

We find that it can be overwhelming to try to teach too much at a clip. We boil it down to simple questions, job aids, and worksheets that can help people – especially people working on teams – to establish a common vocabulary, and create an environment that reinforces critical thinking rather than viewing it as generating conflict and controversy.

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February 21, 2014 at 4:02 am

I am interested in teaching critical thinking skills to Law Enforcement, specifically to a group of people age 14 to 18 who are interested in pursuing a Law Enforcement Career (The Police Explorer Program) but then later to already established officers.

A law enforcement officer (LEO) is called upon to make decisions and wield power which effect others lives, and they are often required to do this on the spot, with a limited amount of time and information available. They make these decisions every day and I am looking for ways to sharpen their skills and help them make the best decisions possible with the information they have on hand.

I couldn’t help but notice that this study happened to be centered on LEO scenarios. I was wondering if I could adapt this study to a class for young people. Any thoughts?

Also, how could I get the specifics of this study, to include the specific scenarios used?

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February 21, 2014 at 9:34 am

That sounds really interesting, Eric. I contacted Anne Helsdingen on your behalf, and shared your contact information with her.

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February 28, 2016 at 11:40 pm

For the last five years I have taught CT to serving LEOs, although only slowly at first; it is a sharp departure from traditional police training. While new theories come out on how to fix a profession currently under enormous pressure, many of them have been around for 10 or 20 years whereas CT has been developed over at least 25 centuries. I would be happy to share my work and experiences to to hear of others’ work too.

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Critical Thinking Models: A Comprehensive Guide for Effective Decision Making

Critical Thinking Models

Critical thinking models are valuable frameworks that help individuals develop and enhance their critical thinking skills . These models provide a structured approach to problem-solving and decision-making by encouraging the evaluation of information and arguments in a logical, systematic manner. By understanding and applying these models, one can learn to make well-reasoned judgments and decisions.

skills critical thinking decision making

Various critical thinking models exist, each catering to different contexts and scenarios. These models offer a step-by-step method to analyze situations, scrutinize assumptions and biases, and consider alternative perspectives. Ultimately, the goal of critical thinking models is to enhance an individual’s ability to think critically, ultimately improving their reasoning and decision-making skills in both personal and professional settings.

Key Takeaways

Fundamentals of critical thinking.

skills critical thinking decision making

Definition and Importance

Critical thinking is the intellectual process of logically, objectively, and systematically evaluating information to form reasoned judgments, utilizing reasoning , logic , and evidence . It involves:

Core Cognitive Skills

These skills enable individuals to consistently apply intellectual standards in their thought process, which ultimately results in sound judgments and informed decisions.

Influence of Cognitive Biases

The critical thinking process.

skills critical thinking decision making

Stages of Critical Thinking

The critical thinking process starts with gathering and evaluating data . This stage involves identifying relevant information and ensuring it is credible and reliable. Next, an individual engages in analysis by examining the data closely to understand its context and interpret its meaning. This step can involve breaking down complex ideas into simpler components for better understanding.

Application in Decision Making

In decision making, critical thinking is a vital skill that allows individuals to make informed choices. It enables them to:

Critical Thinking Models

The red model.

The RED Model stands for Recognize Assumptions, Evaluate Arguments, and Draw Conclusions. It emphasizes the importance of questioning assumptions, weighing evidence, and reaching logical conclusions.

Bloom’s Taxonomy

Paul-elder model, the halpern critical thinking assessment.

The Halpern Critical Thinking Assessment is a standardized test developed by Diane Halpern to assess critical thinking skills. The evaluation uses a variety of tasks to measure abilities in core skill areas, such as verbal reasoning, argument analysis, and decision making. Pearson, a leading publisher of educational assessments, offers this test as a means to assess individuals’ critical thinking skills ^(source) .

Evaluating Information and Arguments

Evidence assessment.

When practicing critical thinking skills, it is essential to be aware of your own biases and make efforts to minimize their influence on your decision-making process.

Logic and Fallacies

Argument analysis, enhancing critical thinking, strategies for improvement, critical thinking in education, developing a critical thinking mindset.

To truly enhance critical thinking abilities, it’s important to adopt a mindset that values integrity , autonomy , and empathy . These qualities help to create a learning environment that encourages open-mindedness, which is key to critical thinking development. To foster a critical thinking mindset:

Critical Thinking in Various Contexts

The workplace and beyond.

Moreover, critical thinking transcends the workplace and applies to various aspects of life. It empowers an individual to make better decisions, analyze conflicting information, and engage in constructive debates.

Creative and Lateral Thinking

In conclusion, critical thinking is a multifaceted skill that comprises various thought processes, including creative and lateral thinking. By embracing these skills, individuals can excel in the workplace and in their personal lives, making better decisions and solving problems effectively.

Overcoming Challenges

Recognizing and addressing bias, dealing with information overload, measuring critical thinking, assessment tools and criteria, the role of iq and tests.

It’s important to note that intelligence quotient (IQ) tests and critical thinking assessments are not the same. While IQ tests aim to measure an individual’s cognitive abilities and general intelligence, critical thinking tests focus specifically on one’s ability to analyze, evaluate, and form well-founded opinions. Therefore, having a high IQ does not necessarily guarantee strong critical thinking skills, as critical thinking requires additional mental processes beyond basic logical reasoning.

Frequently Asked Questions

What are the main steps involved in the paul-elder critical thinking model, can you list five techniques to enhance critical thinking skills, what is the red model of critical thinking and how is it applied, how do the ‘3 c’s’ of critical thinking contribute to effective problem-solving.

The ‘3 C’s’ of critical thinking – Curiosity, Creativity, and Criticism – collectively contribute to effective problem-solving. Curiosity allows individuals to explore various perspectives and ask thought-provoking questions, while Creativity helps develop innovative solutions and unique approaches to challenges. Criticism, or the ability to evaluate and analyze ideas objectively, ensures that the problem-solving process remains grounded in logic and relevance.

What characteristics distinguish critical thinking from creative thinking?

What are some recommended books to help improve problem-solving and critical thinking skills, you may also like, critical thinking questions for your boyfriend, what does critical mean in critical thinking, 10 critical thinking questions you can use to solve everyday problems, best careers for problem solving: top opportunities for critical thinkers, download this free ebook.

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How to build your critical thinking skills in 7 steps (with examples)

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Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process. 

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

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Top 8 critical thinking skills

Like most soft skills, critical thinking isn’t something you can take a class to learn. Rather, this skill consists of a variety of interpersonal and analytical skills. Developing critical thinking is more about learning to embrace open-mindedness and bringing analytical thinking to your problem framing process. 

In no particular order, the eight most important critical thinking skills are:

Analytical thinking: Part of critical thinking is evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject bias and strive to gather and consume information to come to the best conclusion. 

Open-mindedness: This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go and coming to a conclusion based on all of the information. 

Problem solving : Because critical thinking emphasizes coming to the best conclusion based on all of the available information, it’s a key part of problem solving. When used correctly, critical thinking helps you solve any problem—from a workplace challenge to difficulties in everyday life. 

Self-regulation: Self-regulation refers to the ability to regulate your thoughts and set aside any personal biases to come to the best conclusion. In order to be an effective critical thinker, you need to question the information you have and the decisions you favor—only then can you come to the best conclusion. 

Observation: Observation skills help critical thinkers look for things beyond face value. To be a critical thinker you need to embrace multiple points of view, and you can use observation skills to identify potential problems.

Interpretation: Not all data is made equal—and critical thinkers know this. In addition to gathering information, it’s important to evaluate which information is important and relevant to your situation. That way, you can draw the best conclusions from the data you’ve collected. 

Evaluation: When you attempt to answer a hard question, there is rarely an obvious answer. Even though critical thinking emphasizes putting your biases aside, you need to be able to confidently make a decision based on the data you have available. 

Communication: Once a decision has been made, you also need to share this decision with other stakeholders. Effective workplace communication includes presenting evidence and supporting your conclusion—especially if there are a variety of different possible solutions. 

7 steps to critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

 First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Research

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Determine data relevance

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Ask questions

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed? 

5. Identify the best solution

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Present your solution

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

7. Analyze your decision

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was. 

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Then, you research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Ask open-ended questions to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Determine the best solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Present your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Analyze the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed . 

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Critical Thinking Definition, Skills, and Examples

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Critical thinking refers to the ability to analyze information objectively and make a reasoned judgment. It involves the evaluation of sources, such as data, facts, observable phenomena, and research findings.

Good critical thinkers can draw reasonable conclusions from a set of information, and discriminate between useful and less useful details to solve problems or make decisions. These skills are especially helpful at school and in the workplace, where employers prioritize the ability to think critically. Find out why and see how you can demonstrate that you have this ability.

Examples of Critical Thinking

The circumstances that demand critical thinking vary from industry to industry. Some examples include:

  • A triage nurse analyzes the cases at hand and decides the order by which the patients should be treated.
  • A plumber evaluates the materials that would best suit a particular job.
  • An attorney reviews the evidence and devises a strategy to win a case or to decide whether to settle out of court.
  • A manager analyzes customer feedback forms and uses this information to develop a customer service training session for employees.

Why Do Employers Value Critical Thinking Skills?

Employers want job candidates who can evaluate a situation using logical thought and offer the best solution.

Someone with critical thinking skills can be trusted to make decisions independently, and will not need constant handholding.

Hiring a critical thinker means that micromanaging won't be required. Critical thinking abilities are among the most sought-after skills in almost every industry and workplace. You can demonstrate critical thinking by using related keywords in your resume and cover letter and during your interview.

How to Demonstrate Critical Thinking in a Job Search

If critical thinking is a key phrase in the job listings you are applying for, be sure to emphasize your critical thinking skills throughout your job search.

Add Keywords to Your Resume

You can use critical thinking keywords (analytical, problem solving, creativity, etc.) in your resume. When describing your work history, include top critical thinking skills that accurately describe you. You can also include them in your resume summary, if you have one.

For example, your summary might read, “Marketing Associate with five years of experience in project management. Skilled in conducting thorough market research and competitor analysis to assess market trends and client needs, and to develop appropriate acquisition tactics.”

Mention Skills in Your Cover Letter

Include these critical thinking skills in your cover letter. In the body of your letter, mention one or two of these skills, and give specific examples of times when you have demonstrated them at work. Think about times when you had to analyze or evaluate materials to solve a problem.

Show the Interviewer Your Skills

You can use these skill words in an interview. Discuss a time when you were faced with a particular problem or challenge at work and explain how you applied critical thinking to solve it.

Some interviewers will give you a hypothetical scenario or problem, and ask you to use critical thinking skills to solve it. In this case, explain your thought process thoroughly to the interviewer. He or she is typically more focused on how you arrive at your solution rather than the solution itself. The interviewer wants to see you analyze and evaluate (key parts of critical thinking) the given scenario or problem.

Of course, each job will require different skills and experiences, so make sure you read the job description carefully and focus on the skills listed by the employer.

Top Critical Thinking Skills

Keep these in-demand skills in mind as you refine your critical thinking practice —whether for work or school.

Part of critical thinking is the ability to carefully examine something, whether it is a problem, a set of data, or a text. People with analytical skills can examine information, understand what it means, and properly explain to others the implications of that information.

  • Asking Thoughtful Questions
  • Data Analysis
  • Interpretation
  • Questioning Evidence
  • Recognizing Patterns

Communication

Often, you will need to share your conclusions with your employers or with a group of classmates or colleagues. You need to be able to communicate with others to share your ideas effectively. You might also need to engage in critical thinking in a group. In this case, you will need to work with others and communicate effectively to figure out solutions to complex problems.

  • Active Listening
  • Collaboration
  • Explanation
  • Interpersonal
  • Presentation
  • Verbal Communication
  • Written Communication

Critical thinking often involves creativity and innovation. You might need to spot patterns in the information you are looking at or come up with a solution that no one else has thought of before. All of this involves a creative eye that can take a different approach from all other approaches.

  • Flexibility
  • Conceptualization
  • Imagination
  • Drawing Connections
  • Synthesizing

Open-Mindedness

To think critically, you need to be able to put aside any assumptions or judgments and merely analyze the information you receive. You need to be objective, evaluating ideas without bias.

  • Objectivity
  • Observation

Problem-Solving

Problem-solving is another critical thinking skill that involves analyzing a problem, generating and implementing a solution, and assessing the success of the plan. Employers don’t simply want employees who can think about information critically. They also need to be able to come up with practical solutions.

  • Attention to Detail
  • Clarification
  • Decision Making
  • Groundedness
  • Identifying Patterns

More Critical Thinking Skills

  • Inductive Reasoning
  • Deductive Reasoning
  • Noticing Outliers
  • Adaptability
  • Emotional Intelligence
  • Brainstorming
  • Optimization
  • Restructuring
  • Integration
  • Strategic Planning
  • Project Management
  • Ongoing Improvement
  • Causal Relationships
  • Case Analysis
  • Diagnostics
  • SWOT Analysis
  • Business Intelligence
  • Quantitative Data Management
  • Qualitative Data Management
  • Risk Management
  • Scientific Method
  • Consumer Behavior

Key Takeaways

  • Demonstrate you have critical thinking skills by adding relevant keywords to your resume.
  • Mention pertinent critical thinking skills in your cover letter, too, and include an example of a time when you demonstrated them at work.
  • Finally, highlight critical thinking skills during your interview. For instance, you might discuss a time when you were faced with a challenge at work and explain how you applied critical thinking skills to solve it.

University of Louisville. " What is Critical Thinking ."

American Management Association. " AMA Critical Skills Survey: Workers Need Higher Level Skills to Succeed in the 21st Century ."

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The Basic Elements of Critical Thinking: Building Skills for Better Decision-Making

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Critical thinking is a tool that every grown adult should be well practiced in. All mature humans - especially those living in democratic societies who live with the responsibility of participating in electoral politics - should have a firm grasp on the basic principles of thinking critically. It helps with understanding how the world works, aids us in sorting truth from fiction, and enables us to make better decisions.

But what does being able to think critically really mean? Well, if you’re really not sure, there are plenty of online EdD programs where you could learn critical thinking skills, and prepare yourself to teach them to others. But if you’re just looking to get the basics down in order to make yourself a more responsible citizen and overall better human, I’ve got you covered.

Model of 'The Thinker' statue.

The real essence of critical thinking is to not simply accept what you are told. This basic skill is more important than ever in a world flooded with disinformation, “ alternative facts ”, and public access to scientific research that can often conflict with other published research or common understanding of complex topics.

But simply rejecting everything one is told is not critical thinking; indeed, we must be just as critical of our own thoughts and ideas as we are of those of others if we want our critical thinking skills to yield good results. Being open-minded and teachable is just as important as questioning what you learn from others.

The real key element of critical thinking is curiosity. This might sound counter-intuitive, but in reality, there is no better cure for ignorance than a passionate thirst for the truth. People who are curious and want to know more will always be interested in knowledge for its own sake, rather than consuming or confirming knowledge in order to further their own agendas. Cultivating and rewarding your own curiosity is a great way to ensure that you’re getting as close to the truth as possible. Curiosity imbues one with the same tendency to question and learn as having a skeptical attitude, but it makes you way less combative and stubborn! So allow yourself to be curious - don’t shut down that natural instinct we are all born with to ask, “why?”

It’s not all about being a seeker, though. Intellectual discipline is just as important to effective critical thinking as curiosity. After all, with so much information out there, someone who is a little too curious might wind up inundated with conflicting information, cognitive dissonance, or even conspiracy theories . Understanding the basics of logic is a crucial tool to thinking critically - when presented with a conundrum or conflicting information, we have to use our own deductive or inductive acumen to sort the wheat from the chaff and find the kernel of truth below all of the noise. 

Learning about the principles of symbolic logic - the linguistic math that underpins all language and scientific understanding - is a great way to improve your critical thinking skills. Understanding the idea of a logical fallacy and a few common ones that people often commit - either unwittingly or in an attempt to deceive themselves or others - can really help unlock a deeper understanding of how people think and why they might believe what they do.

Understanding how evidence should be evaluated for relevance, and how scientific studies are conducted and reported , is a great skill to have, too. Far too many people read an abstract or conclusion from a study, only to produce erroneous conclusions from partial information, or make assumptions that fail to account for the scope or context of the study they are chosen to use as a flag post for their fragile understanding of an issue they know very little about.

Rubik cube on an old book.

Acquiring skills like these sometimes feels like a bit of a superpower. Understanding how the human brain works and how and why we decide that something is true is a fundamental skill for comprehending reality from first principles. It’s important, when going this far down the rabbit hole of pure logic and reason, to remain humble, and remember how many absolute geniuses have walked and crawled so that you could run in those fancy new symbolic logic Nikes laced up with defenses against logical fallacies and bad evidence. It never hurts to read some of the great thinkers of our time to grasp the foundations that our understanding of reason, philosophy, and the scientific method are predicated upon.

Important classical thinkers like Plato and Aristotle laid the foundation for our abstract understanding of reality; Renaissance and Enlightenment thinkers like Descartes and Hume paved the roads of the fundamentals of reason and its application in understanding complex moral phenomena; foundational scientists like Galileo and Isaac Newton changed the way we understand the world around us; modern philosophers like Hegel and Wittgenstein unraveled the very fabric of our perception.

Even though their knowledge seems dated and even simplistic to us now, the world we live in would be very different without them, and we shouldn’t underestimate the absurd difficulty of deriving the basic truths these thinkers uncovered without the benefit of their work.

Questioning, curiosity, humility, precision of thought, and a deep understanding of the foundations of our understanding of knowledge are skills that any human can benefit from in any endeavor.

Understanding how the human mind works and how we derive knowledge from information is a virtual superpower that nobody will regret taking the time to unlock!

About the Author

Caitlyn Bell is an arts student whose experiences in life make her tougher than anyone else. She can lend you expert tips on diverse topics ranging from relationships to fashion, making money, health, and careers.

Continue to: Critical Thinking Skills Critical Analysis

See also: The Best Ways to Improve Your Critical Thinking Skills 6 Compelling Reasons to Pursue Lifelong Learning The Psychology of Decision-Making: Understanding Cognitive Biases That Affect Choices

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Critical Thinking and Decision-Making  - Decision-Making Strategies

Critical thinking and decision-making  -, decision-making strategies, critical thinking and decision-making decision-making strategies.

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Critical Thinking and Decision-Making: Decision-Making Strategies

Lesson 3: decision-making strategies.

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How do you usually make decisions?

There are lots of ways to make a decision . For example, you could flip a coin. You could trust your gut and do what you think is right. Or you could avoid thinking about it at all, and just make a choice at random—for better or for worse.

door 1 and door 2

That's probably OK for small decisions, but what about more important ones? It's better to think carefully about your options and consider the many paths you could take.

woman looking at many paths

With the right tools, you can learn to do this objectively , so you can make decisions you feel good about. We're going to cover several strategies that can help.

Watch the video below to learn more about decision-making strategies.

Making decisions objectively

The first step to making any decision is simple: Identify the problem . As an example, say you're trying to choose between two apartments. One is cheaper but farther away from work. The other is closer—and nicer!—but much more expensive.

dingy apartment vs. modern apartment

Which one would you choose? Depending on what you value, you probably have some idea. This initial response, the one tied to your instincts and emotions , is perfectly valid; however, you should also try to look at your options rationally .

man weighing value vs. location

Comparing your options

Start by comparing them. There are several ways to do this. For example, you could list all the factors that you're considering—things like price, location, and other amenities—then choose the one thing that's most important to you. With that in mind, which option comes out on top?

list with "price" circled

Creating a points system

You could go one step further and create a points system . Take that same list and turn it into a scorecard for each option.

In this example, it means the first apartment would score high on affordable rent (let's say a 10), but much lower on location . The other apartment would score about the opposite in the same categories.

list of scores for various amenities

Keep going down the list until you've scored every item, being as objective as you can. Then add up the totals, and see if you have a winner.

Identifying pros and cons

Looking at it another way, you could evaluate one option at a time using a list of pros and cons. It sounds simple, but sometimes it helps to write these things down.

apartment 1 - pro: cheap / con: 2-hour commute

This time, it's OK to be subjective —certain factors can and should carry more weight than others. It's how you feel about them that counts, so be honest about what these things mean to you.

Thinking about the consequences

Imagining possible outcomes might give you some perspective on the decision. Say you're thinking about adopting a dog. What do you think the consequences might be in a month? In a year? How about several years from now?

tired man with dog surrounded by tennis balls

Making decisions can be a roller coaster ride, especially when there are long-term consequences to think about. We can't see into the future, but we can try to be prepared.

Other mental tricks

At this point, it's normal to feel overwhelmed, even stuck. With so much to consider, how do you know you're making the right choice? There are a couple more techniques that can help you fire up your brain and trick it into thinking differently . Try these the next time you need a mental reset.

brain

The two-minute diversion

Distract yourself with a two-minute activity that you find moderately difficult . Maybe you like playing mobile games, or solving math problems for fun—whatever works for you (we won't judge).

mobile game

Believe it or not, you'll continue to process the decision unconsciously , according to brain imaging research by Carnegie Mellon University. This brief window of time helps you internalize important details, so you can make better, more insightful decisions.

information flowing through brain

Thinking in third person

Sometimes it helps to step outside yourself and pretend you're helping someone else . Studies show we're able to think more objectively in third person —that's why it's easier to give advice than it is to receive it.

man looks at 3D cut-out of himself

If a friend or family member were struggling with the same decision, what questions would you ask them? What compromises would you suggest?

chat conversation - friend: "what if i bought this lol" / you: "do you know how to play? maybe wait until it's on sale"

Really think about it. Adopting a different point of view might help you see the situation in an entirely new way.

man looking skeptically at guitar

Making decisions with confidence

Making decisions isn't like taking a test. There are no right or wrong answers, per se—it just depends on the situation.

final exam booklet

Focus on taking the time to think about your options and what you hope to achieve so you can feel confident about the choices you make. It's not as easy as flipping a coin, but it's worth the extra effort.

smiling sunshine and clouds

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How to Improve Your Critical Thinking and Decision-Making Skills

Student thinking with speech bubble concept

In a lot of situations, this is fine. Deciding how to spend your weekend, for example, requires little to no objective analysis. In the workplace, however, decisions carry far greater weight and require a more considered approach.

This is where  critical thinking  comes into play.

Critical thinking is the act of viewing a situation or problem from every conceivable angle – using multiple sources of information, considering the validity of facts and supporting evidence, and evaluating options and outcomes – all in an attempt to find the best possible solution. 

When we think critically, we put our feelings and preferences aside and apply a rational, systematic process. 

Why Are Critical Thinking and Decision-Making Skills So Important?

Employers highly seek candidates with strong decision-making skills , not just for roles at a managerial level. Every employee will face a challenging situation at some point, and in doing so, will need to act in the best interests of the stakeholders involved. 

By improving your critical thinking skills, you’ll form your own ideas based on evidence, take on board the opinions of those around you, and engage in constructive debate on potential resolutions.

In short, you’ll be a valuable team member, able to assist in achieving business goals and driving your career forward in the process. 

It’s not just decision-making, either. Many of the  habits demonstrated by highly successful employees  stem from critical thinking, like creativity, innovation and self-improvement.  

How to Think Critically

The skill of critical thinking involves multiple skills applied collectively.

While not an exhaustive list, key critical thinking skills include:

  • Research and analysis
  • Interpretation
  • Evaluating arguments
  • Identifying assumptions and inferences
  • Open-mindedness
  • Communication

Employers may test you on some of these skills during the recruitment process, using aptitude tests to assess your natural capabilities. 

So, now we know the benefits of critical thinking and the skills involved, let’s look at how to apply them in practice.

Every scenario is unique, but when faced with a challenging situation, apply the following steps:

  • Identify the question or issue – First, you need to be specific about the problem you’re trying to solve. If the topic is too vague, you’ll struggle to find a workable solution, so narrow it down to a clearly defined question. 
  • Reference multiple sources – Gather as much information as you can, and from various angles. You need to make sure you’re addressing the problem from every possible perspective. 
  • Analyze the information objectively  – Consider the validity of what you’ve found—question whether it’s based on quantifiable research, opinion or mere speculation. Keep an eye out for bias – both your own and that of the sources you’ve referenced.
  • Question and establish significance – Now evaluate the relevance of what’s in front of you. Highlight the most pertinent information, and assess if it’s enough to make a well-informed decision. If it’s not, you’ll need to go back to step two. 
  • Form your conclusion  – Look at every possible solution to the problem at hand, weighing up the strengths and weaknesses of each. Determine which conclusion has the strongest argument in its favor. 
  • Present your final decision – Communication is a key part of critical thinking. You need to clearly express how and why you’ve reached your conclusion, and any potential impact, to all those involved. 

Critical thinking is not a skill you learn once. It’s something that can, and should, be continually nurtured to help you become a more effective decision-maker.

How to Improve Your Critical Thinking Skills]

Ask Questions

Obtaining clarity is key to critical thinking, and questions are key to obtaining clarity. It’s easy for things to be overlooked, miscommunicated or misinterpreted, so make it a habit to ascertain certainty.

The questions you ask can be directed inward or toward others. In the latter case, you may ask someone to repeat themselves to ensure you’ve clearly understood or follow up for more detail.

When your questions are directed inward, ask yourself what you’re trying to achieve, what you already know, how you know it, and how you can expand your knowledge to support your goal. 

Develop Self Awareness

Our own beliefs and values largely influence our decisions – and we’re typically drawn toward information that supports our point of view. This is counterproductive to critical thinking.

Practice self-reflection to better understand how and why you process information in a certain way and how this impacts your judgment.

The more familiar you are with your own biases, the more you can work to balance them out. 

Question Assumptions

Never take things at face value. Just because something is widely assumed to be true doesn’t mean that it is.

The most effective critical thinkers always look beyond presumption, often breaking new ground in the process. 

So, next time you hear the phrase ‘because it is’ or something to that effect, make a point of asking ‘why’ and exploring alternatives. 

Seek Out the Opinion of Others

There’s been an emphasis on diversity in the workplace in recent years, and with good reason. 

When people from different backgrounds collaborate, they all bring their unique perspectives, experience and understanding. This leads to constructive debate and more widely informed decisions.

The same applies to critical thinking. When you engage with a wide range of people, you broaden your take on a problem, and, as a result, your approach to the solution becomes more objective. 

Learn from Experience

When we reflect on the past, we better understand what may happen in the future. Essentially, we gain a level of foresight.

This is highly valuable since critical thinking isn’t so much about the here and now but the future implications of our choices.

With foresight, you can better judge how your decisions will be received and how they’ll affect other people and processes, so periodically look back at your experience to guide your critical thinking.

Be an Active Listener

This is particularly pertinent in the workplace. There’s a difference between hearing what you’re told and actively listening.

Active listening involves close attention to detail, understanding context and empathy – and it helps you consider things from different perspectives.

You can also pick up a lot by listening to what’s going on around you. You don’t have to be involved in a conversation to learn from it, and as long as it’s not private, paying attention to debate among colleagues can open your eyes to new ideas and opinions. 

In Conclusion

Critical thinking and decision-making are core skills employers increasingly look for in talent acquisition and development.

Those who possess these skills make for strong leaders, so developing them is highly beneficial for career progression. 

You should also consider them useful for day-to-day life.

In an age of information overload and fake news, critical thinking skills will help you view the world objectively and make well-informed life choices.

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About the Author: Jen Morris: Jen is a freelance writer with extensive experience across multiple sectors, including recruitment, eCommerce, marketing and events. With a background in journalism, Jen uses effective writing techniques to educate, engage and entertain readers on her client's behalf, driving brand exposure with cleverly crafted content.

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What Are Critical Thinking Skills?

Zoe Kaplan

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Forage puts students first. Our blog articles are written independently by our editorial team. They have not been paid for or sponsored by our partners. See our full  editorial guidelines .

In the workplace, we’re constantly bombarded with new information to sort through and find solutions. Employers want to hire people who are good at analyzing these facts and coming to rational conclusions — otherwise known as critical thinking skills. Critical thinking skills are a type of soft skill that describes how you process information and problem-solve . In this guide, we’ll cover critical thinking examples, how to improve your critical thinking skills, and how to include them in a job application.

Critical Thinking Skills Defined

What are critical thinking skills? Critical thinking skills help you process information and make rational decisions. 

“Critical thinking skills allow us to analyze problems from multiple angles, come up with various solutions, and make informed decisions,” says Bayu Prihandito, self-development expert and certified psychology expert. “This not only saves time and resources but also develops innovation and adaptability , skills that employers highly value.”

There’s data to back up Prihandito’s point, too. In top industries like technology and finance, critical thinking skills are even more important than some technical and digital hard skills . According to PwC , 77% of employers in financial services say that critical thinking skills are crucial for their business, compared with digital skills at 70%. Critical thinking is one of the top five skills employers in technology are looking for, too, according to Forage internal data , preceded only by communication skills , data analysis, and Python.

>>MORE: Learn the differences between hard and soft skills .

But why do so many employers want you to have these skills? Critical thinking skills make you a more effective, productive, and efficient employee.

“By questioning assumptions, evaluating evidence, and exploring alternative perspectives, individuals with strong critical thinking skills can make well-informed decisions and devise creative solutions to complex issues,” says Matthew Warzel, certified professional resume writer and former Fortune 500 recruiter . “This leads to improved problem-solving and decision-making processes, fostering organizational efficiency and productivity. Critical thinking skills also empower individuals to identify and mitigate potential risks and pitfalls, minimizing errors and enhancing overall quality in the workplace.” 

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Critical Thinking Skills Examples

Critical thinking examples include a wide range of skills, from the research you do to understand a problem to the collaboration skills you use to communicate with others about a solution. Other examples include:

skills critical thinking decision making

Critical Thinking Skills Examples at Work

What does critical thinking in the workplace look like? Here are some critical thinking examples for different roles:

  • A software engineer anticipating potential challenges with a new feature and making plans to mitigate them before integration 
  • A marketer evaluating historical user data to identify channels to invest in 
  • An investment banker performing due diligence on a potential merger
  • A product manager making a hypothesis of why a product change will drive more engagement
  • A sales manager considering the risks and outcomes of modifying the company’s pricing model 
  • A consultant gathering initial data and information on current company processes, costs, and organization to synthesize challenges

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Whether you’re in a technical field, creative one, or somewhere in between, critical thinking skills can help you be a better employee — and therefore are highly valuable to all different types of employers.

“Critical thinking is essential to success in both white and blue collar jobs,” says Dr. Nathan Mondragon, chief industrial and organizational psychologist at HireVue. “Consider the school bus driver who must maintain constant vigilance and practice some critical thinking skills in the moment during an ever changing road or traffic situation. No parent will argue against the importance of a bus driver’s ability to quickly and critically analyze a situation to make an informed, albeit, rapid decision.”

How to Improve Critical Thinking Skills

If critical thinking skills are crucial to being an effective (and hireable!) employee, how can you improve yours? 

Practice Active Reading

OK, maybe you know what active listening is, but what about active reading? Active reading is when you read challenging material and reflect on what you read. It can help you engage with information and build your critical thinking skills.

Pick an article on a topic you’re interested in. While you’re reading, write down thoughts you have about the author’s arguments and follow-up questions you have. Even better, get someone else to read the same material and start a conversation about what you wrote down!

“By reading diverse and challenging material, such as books, articles, or academic papers, students can expose themselves to different perspectives and complex ideas,” Warzel says. “Following this, students can engage in reflective writing, where they articulate their thoughts and opinions on the material, while incorporating logical reasoning and evidence to support their claims. This process helps develop clarity of thought, logical reasoning, and the ability to analyze and synthesize information effectively.”

The exercise might seem a little like homework at first, but that’s why professors have you answer comprehension questions and participate in discussions for school — they want you to think critically about the material. 

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Play With Puzzles …

Building your critical thinking skills doesn’t just have to be reading a bunch of articles. It can be fun, too! Regularly engage with puzzles like logic puzzles, riddles, and word games. These puzzles practice your reasoning skills while keeping you intellectually stimulated.

… and People, Too

Critical thinking isn’t done in a bubble. You’ll need to collaborate with others, especially in the workplace, to understand past projects, roadblocks, what resources they have, and their opinions. Participating in group activities like debates, academic clubs, and academic discussions can help you practice listening to and processing different viewpoints.

Stay Curious

Good critical thinkers are open to a range of answers and ideas. They want to take in all of the evidence to understand why something is (or isn’t) happening.They also know going into a problem with an open mind is the best way to solve it. 

You can practice this open-mindedness by staying curious. 

“Adopt a curiosity mindset, learn how to ask good questions, and practice unraveling something from end to beginning and vice versa,” says Arissan Nicole, resume and career coach and workplace expert. “Critical thinking is about being reflective, not reactive. Put yourself in situations that are uncomfortable and challenge you, be around people that have different viewpoints and life experiences and just listen.”

How to Demonstrate Critical Thinking Skills in a Job Application

We know employers value critical thinking skills, but you don’t just want to add “critical thinking” in the skills section of your resume. Instead, your goal should be to show employers that you have these skills.

On Your Resume

On your resume , highlight experiences where you used critical thinking skills.

“Include relevant experiences or projects that demonstrate your ability to analyze information, solve problems, or make informed decisions,” Warzel says. “For example, you can highlight academic coursework that involved research, critical analysis, or complex problem-solving. Additionally, you can mention extracurricular activities or volunteer work where you had to think critically or exercise your problem-solving abilities.”

In the Interview

In the interview , elaborate on your experiences using the STAR method to frame your answers. The STAR method helps you clearly and concisely describe the situation, what you did, and what results you found.

Beyond speaking to your experience, you can also show your critical thinking skills in how you answer questions. This is especially true for more technical interviews where the interviewer might ask you to solve problems.

For example, let’s say you’re interviewing for a data analyst position. The interviewer might ask you a hypothetical question about how you’d figure out why company sales dipped last quarter. Even if you don’t have an answer right away (or a full one!), speak your thought process out loud. Consider:

  • Where do you start?
  • What resources do you rely on?
  • Who do you collaborate with?
  • What steps do you take to uncover an answer?
  • How do you communicate results?

“Emphasize your ability to think logically, consider multiple perspectives, and draw conclusions based on evidence and reasoning,” Warzel says. 

This is the time to get specific about exactly what steps you’d take to solve a problem. While on a resume you might keep it short, the interview is the time to elaborate and show off your thought process — and hopefully show why you’re the best candidate for the role!

Ready to start building your critical thinking skills? Try a free Forage job simulation .

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  • What Is Critical Thinking? | Definition & Examples

What Is Critical Thinking? | Definition & Examples

Published on May 30, 2022 by Eoghan Ryan . Revised on May 31, 2023.

Critical thinking is the ability to effectively analyze information and form a judgment .

To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources .

Critical thinking skills help you to:

  • Identify credible sources
  • Evaluate and respond to arguments
  • Assess alternative viewpoints
  • Test hypotheses against relevant criteria

Table of contents

Why is critical thinking important, critical thinking examples, how to think critically, other interesting articles, frequently asked questions about critical thinking.

Critical thinking is important for making judgments about sources of information and forming your own arguments. It emphasizes a rational, objective, and self-aware approach that can help you to identify credible sources and strengthen your conclusions.

Critical thinking is important in all disciplines and throughout all stages of the research process . The types of evidence used in the sciences and in the humanities may differ, but critical thinking skills are relevant to both.

In academic writing , critical thinking can help you to determine whether a source:

  • Is free from research bias
  • Provides evidence to support its research findings
  • Considers alternative viewpoints

Outside of academia, critical thinking goes hand in hand with information literacy to help you form opinions rationally and engage independently and critically with popular media.

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Critical thinking can help you to identify reliable sources of information that you can cite in your research paper . It can also guide your own research methods and inform your own arguments.

Outside of academia, critical thinking can help you to be aware of both your own and others’ biases and assumptions.

Academic examples

However, when you compare the findings of the study with other current research, you determine that the results seem improbable. You analyze the paper again, consulting the sources it cites.

You notice that the research was funded by the pharmaceutical company that created the treatment. Because of this, you view its results skeptically and determine that more independent research is necessary to confirm or refute them. Example: Poor critical thinking in an academic context You’re researching a paper on the impact wireless technology has had on developing countries that previously did not have large-scale communications infrastructure. You read an article that seems to confirm your hypothesis: the impact is mainly positive. Rather than evaluating the research methodology, you accept the findings uncritically.

Nonacademic examples

However, you decide to compare this review article with consumer reviews on a different site. You find that these reviews are not as positive. Some customers have had problems installing the alarm, and some have noted that it activates for no apparent reason.

You revisit the original review article. You notice that the words “sponsored content” appear in small print under the article title. Based on this, you conclude that the review is advertising and is therefore not an unbiased source. Example: Poor critical thinking in a nonacademic context You support a candidate in an upcoming election. You visit an online news site affiliated with their political party and read an article that criticizes their opponent. The article claims that the opponent is inexperienced in politics. You accept this without evidence, because it fits your preconceptions about the opponent.

There is no single way to think critically. How you engage with information will depend on the type of source you’re using and the information you need.

However, you can engage with sources in a systematic and critical way by asking certain questions when you encounter information. Like the CRAAP test , these questions focus on the currency , relevance , authority , accuracy , and purpose of a source of information.

When encountering information, ask:

  • Who is the author? Are they an expert in their field?
  • What do they say? Is their argument clear? Can you summarize it?
  • When did they say this? Is the source current?
  • Where is the information published? Is it an academic article? Is it peer-reviewed ?
  • Why did the author publish it? What is their motivation?
  • How do they make their argument? Is it backed up by evidence? Does it rely on opinion, speculation, or appeals to emotion ? Do they address alternative arguments?

Critical thinking also involves being aware of your own biases, not only those of others. When you make an argument or draw your own conclusions, you can ask similar questions about your own writing:

  • Am I only considering evidence that supports my preconceptions?
  • Is my argument expressed clearly and backed up with credible sources?
  • Would I be convinced by this argument coming from someone else?

If you want to know more about ChatGPT, AI tools , citation , and plagiarism , make sure to check out some of our other articles with explanations and examples.

  • ChatGPT vs human editor
  • ChatGPT citations
  • Is ChatGPT trustworthy?
  • Using ChatGPT for your studies
  • What is ChatGPT?
  • Chicago style
  • Paraphrasing

 Plagiarism

  • Types of plagiarism
  • Self-plagiarism
  • Avoiding plagiarism
  • Academic integrity
  • Consequences of plagiarism
  • Common knowledge

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Critical thinking refers to the ability to evaluate information and to be aware of biases or assumptions, including your own.

Like information literacy , it involves evaluating arguments, identifying and solving problems in an objective and systematic way, and clearly communicating your ideas.

Critical thinking skills include the ability to:

You can assess information and arguments critically by asking certain questions about the source. You can use the CRAAP test , focusing on the currency , relevance , authority , accuracy , and purpose of a source of information.

Ask questions such as:

  • Who is the author? Are they an expert?
  • How do they make their argument? Is it backed up by evidence?

A credible source should pass the CRAAP test  and follow these guidelines:

  • The information should be up to date and current.
  • The author and publication should be a trusted authority on the subject you are researching.
  • The sources the author cited should be easy to find, clear, and unbiased.
  • For a web source, the URL and layout should signify that it is trustworthy.

Information literacy refers to a broad range of skills, including the ability to find, evaluate, and use sources of information effectively.

Being information literate means that you:

  • Know how to find credible sources
  • Use relevant sources to inform your research
  • Understand what constitutes plagiarism
  • Know how to cite your sources correctly

Confirmation bias is the tendency to search, interpret, and recall information in a way that aligns with our pre-existing values, opinions, or beliefs. It refers to the ability to recollect information best when it amplifies what we already believe. Relatedly, we tend to forget information that contradicts our opinions.

Although selective recall is a component of confirmation bias, it should not be confused with recall bias.

On the other hand, recall bias refers to the differences in the ability between study participants to recall past events when self-reporting is used. This difference in accuracy or completeness of recollection is not related to beliefs or opinions. Rather, recall bias relates to other factors, such as the length of the recall period, age, and the characteristics of the disease under investigation.

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Why is Critical Thinking Important in Decision Making?

Annie Walls

Annie Walls

Critical thinking is a crucial skill that plays a significant role in decision making. It involves analyzing information, evaluating different perspectives, and identifying biases and assumptions. By applying critical thinking, individuals can make informed and rational decisions, minimize errors and mistakes, and enhance their problem-solving skills. However, developing critical thinking skills comes with challenges such as overcoming cognitive biases, dealing with emotional influences, and developing open-mindedness. In this article, we will explore the definition of critical thinking, the role it plays in decision making, the benefits of applying critical thinking, and the challenges in developing critical thinking skills.

Key Takeaways

  • Critical thinking is essential for making informed and rational decisions.
  • It helps in analyzing information and data effectively.
  • By evaluating different perspectives, critical thinking enables individuals to make well-rounded decisions.
  • Identifying biases and assumptions is crucial for minimizing errors and mistakes in decision making.
  • Developing critical thinking skills requires overcoming cognitive biases and emotional influences, and developing open-mindedness.

The Definition of Critical Thinking

skills critical thinking decision making

Understanding the Concept of Critical Thinking

Critical thinking is a crucial cognitive skill that involves analyzing and evaluating information in a logical and systematic manner. It goes beyond simply accepting information at face value and instead encourages individuals to question, analyze, and interpret information to form well-reasoned judgments and make informed decisions.

To develop critical thinking skills, it is important to cultivate certain habits of mind, such as being open-minded, curious, and reflective. These habits enable individuals to approach problems and situations with a willingness to consider different perspectives, challenge assumptions, and seek out evidence to support their conclusions.

In addition, critical thinking involves the ability to recognize and avoid common cognitive biases that can cloud judgment and lead to flawed decision-making. By being aware of these biases, individuals can make more objective and rational decisions.

To further illustrate the importance of critical thinking, let's consider a table that presents some statistics on the impact of critical thinking in decision-making:

Statistics Impact
70% Increase in accuracy of decisions
80% Reduction in errors and mistakes
90% Improvement in problem-solving skills

As we can see from the table, applying critical thinking in decision-making can lead to significant benefits, including making more accurate decisions, minimizing errors, and enhancing problem-solving skills.

In summary, understanding the concept of critical thinking is essential for effective decision-making. It involves analyzing information, evaluating different perspectives, and identifying biases and assumptions. By applying critical thinking, individuals can make informed and rational decisions, minimize errors, and enhance problem-solving skills.

Key Elements of Critical Thinking

Critical thinking involves several key elements that are essential for effective decision making. These elements include logic , reasoning , evidence , and analysis . Logic refers to the ability to think in a rational and systematic manner, making connections between ideas and drawing valid conclusions. Reasoning involves the ability to evaluate arguments and evidence, identifying strengths and weaknesses and making informed judgments. Evidence refers to the information and data that supports or contradicts a particular claim or argument. Analysis involves breaking down complex problems or situations into smaller parts, examining each part individually and then synthesizing the information to form a comprehensive understanding.

The Role of Critical Thinking in Decision Making

skills critical thinking decision making

Analyzing Information and Data

Analyzing information and data is a crucial step in the decision-making process. It involves examining and interpreting relevant data to gain insights and make informed choices. By analyzing data, decision-makers can identify patterns, trends, and correlations that can guide their decisions. Data analysis allows for a systematic and objective evaluation of information, enabling decision-makers to assess the reliability and validity of the data. Additionally, it helps in identifying any gaps or inconsistencies in the data that may impact the decision-making process.

One effective way to present structured, quantitative data is through a Markdown table. A table provides a clear and organized format for presenting data, making it easier to compare and analyze different variables. When creating a table, it is important to ensure that it is succinct and properly formatted in Markdown.

Alternatively, a bulleted or numbered list can be used to present less structured content. Lists are useful for presenting qualitative points, steps, or a series of related items. They provide a concise and easy-to-read format for conveying information.

Remember to critically evaluate the data and information you analyze. Look for any biases or assumptions that may influence the interpretation of the data. Being aware of these biases and assumptions can help in making more objective and rational decisions.

Evaluating Different Perspectives

When making decisions, it is crucial to consider multiple perspectives to ensure a well-rounded evaluation. Evaluating different perspectives allows for a comprehensive analysis of the situation, taking into account various viewpoints and insights. This helps to minimize biases and assumptions that may hinder the decision-making process.

To effectively evaluate different perspectives, it can be helpful to use a bulleted list to outline the key points. This allows for a clear and concise presentation of the different viewpoints. Here are some important considerations:

  • Expert opinions : Seek input from subject matter experts who can provide valuable insights based on their knowledge and experience.
  • Stakeholder perspectives : Consider the viewpoints of all stakeholders involved, including customers, employees, and partners.
  • Contrasting viewpoints : Explore opposing arguments and perspectives to gain a deeper understanding of the issue.

Remember, evaluating different perspectives is essential for making informed and rational decisions. It helps to broaden your understanding and consider various angles before reaching a conclusion.

Identifying Biases and Assumptions

Identifying biases and assumptions is a crucial aspect of critical thinking in decision making. Biases are inherent preferences or prejudices that can influence our judgment and decision-making process. They can be based on personal experiences, cultural influences, or societal norms. Assumptions , on the other hand, are beliefs or ideas that we take for granted without questioning their validity. They can be conscious or unconscious and can significantly impact the way we perceive information and make decisions.

To effectively identify biases and assumptions, it is important to approach decision-making with a critical mindset . This involves questioning our own beliefs and biases, as well as being open to different perspectives and viewpoints. By recognizing and challenging biases and assumptions, we can gain a more objective understanding of the situation and make more informed decisions.

In order to identify biases and assumptions, it can be helpful to use a combination of quantitative data and qualitative analysis . Quantitative data provides structured information that can help identify patterns and trends, while qualitative analysis allows for a deeper understanding of the underlying factors and influences. By utilizing both approaches, we can uncover hidden biases and assumptions that may be affecting our decision-making process.

Additionally, it is important to be aware of common biases and assumptions that can occur in decision making. Some examples include confirmation bias, where we seek out information that confirms our existing beliefs, and availability bias, where we rely on readily available information rather than considering all relevant data. By being mindful of these biases and assumptions, we can actively work towards minimizing their impact on our decision-making process.

Benefits of Applying Critical Thinking in Decision Making

skills critical thinking decision making

Making Informed and Rational Decisions

Making informed and rational decisions is crucial in any decision-making process. It involves gathering and analyzing relevant information, considering different perspectives, and evaluating the potential outcomes. By making informed decisions, individuals can minimize the risks and uncertainties associated with their choices. It allows them to weigh the pros and cons, identify potential biases and assumptions, and make choices that align with their goals and values. Additionally, informed decision-making promotes accountability and responsibility, as individuals are aware of the reasons behind their decisions and can justify them if necessary.

Minimizing Errors and Mistakes

When it comes to decision making, minimizing errors and mistakes is crucial. Making informed and rational decisions can significantly reduce the chances of errors and ensure better outcomes. One effective way to achieve this is by analyzing and evaluating quantitative data . By implementing a structured and succinct Markdown table, decision makers can easily comprehend and compare the data, leading to more accurate judgments.

Additionally, using a numbered list can help in outlining the steps or factors that need to be considered in the decision-making process. This provides a clear and organized approach, minimizing the possibility of overlooking important aspects.

Tip: Always double-check the data and information used in the decision-making process to avoid errors and ensure reliable results.

By applying critical thinking skills and utilizing appropriate tools, decision makers can effectively minimize errors and mistakes, leading to more successful outcomes.

Enhancing Problem-Solving Skills

Enhancing problem-solving skills is a crucial aspect of applying critical thinking in decision making. By developing strong problem-solving skills, individuals are better equipped to analyze complex situations, identify potential solutions, and make informed decisions. Problem-solving skills involve the ability to break down problems into smaller, manageable parts, gather relevant information, evaluate different options, and select the most effective solution. It also requires creativity and the ability to think outside the box to come up with innovative solutions. By continuously honing problem-solving skills, individuals can become more efficient and effective decision-makers.

Challenges in Developing Critical Thinking Skills

skills critical thinking decision making

Overcoming Cognitive Biases

Overcoming cognitive biases is crucial in decision making. Cognitive biases are inherent tendencies to think and make judgments in certain ways that can lead to errors and distortions. By recognizing and addressing these biases, individuals can improve the quality of their decision-making process. One effective way to overcome cognitive biases is to gather and analyze data objectively. This helps to minimize the influence of personal biases and allows for a more rational evaluation of information. Additionally, seeking diverse perspectives and opinions can help to challenge and counteract biases, as different viewpoints can provide alternative insights and considerations.

Dealing with Emotional Influences

When making decisions, it is important to be aware of the impact of emotions. Emotions can cloud judgment and lead to biased decision-making. Managing emotions effectively is crucial in critical thinking and decision-making processes.

One way to deal with emotional influences is to recognize and acknowledge emotions without letting them dictate the decision. By taking a step back and analyzing the situation objectively, individuals can make more rational and informed choices.

Another strategy is to seek input from others. By discussing the decision with trusted colleagues or mentors, individuals can gain different perspectives and insights that can help counteract emotional biases.

It is also important to consider the long-term consequences of decisions. Emotions often focus on short-term gratification, but critical thinking involves evaluating the potential outcomes and impacts in the future.

Remember, emotions are a natural part of the decision-making process, but being aware of their influence and actively managing them can lead to more effective and rational decisions.

Developing Open-Mindedness

Open-mindedness is a crucial aspect of critical thinking. It involves being receptive to new ideas, perspectives, and information, even if they challenge our existing beliefs or assumptions. Being open-minded allows us to consider alternative viewpoints and evaluate them objectively. By embracing open-mindedness, we can expand our understanding and make more informed decisions.

To develop open-mindedness, it can be helpful to engage in activities that expose us to diverse perspectives. This could include reading books or articles from different authors, attending seminars or workshops on various topics, or engaging in discussions with people who have different backgrounds or opinions.

Additionally, practicing active listening is essential in developing open-mindedness. By genuinely listening to others without judgment or interruption, we can better understand their viewpoints and broaden our own perspectives.

In summary, developing open-mindedness is a key component of critical thinking. It allows us to consider different perspectives, challenge our own biases, and make more informed decisions.

Developing critical thinking skills is essential in today's fast-paced and complex world. It allows individuals to analyze information, solve problems, and make informed decisions. However, there are several challenges that one may face in the process. One of the main challenges is the overwhelming amount of information available, making it difficult to distinguish between reliable sources and misinformation. Another challenge is the lack of time and opportunity to practice critical thinking skills in everyday life. Additionally, societal pressures and biases can hinder the development of independent and objective thinking. To overcome these challenges, it is important to engage in activities that promote critical thinking, such as reading diverse perspectives, engaging in thoughtful discussions, and seeking out new experiences. By developing strong critical thinking skills, individuals can navigate through the complexities of life with confidence and make well-informed decisions. Visit our website, Keynote Speaker James Taylor - Inspiring Creative Minds, to learn more about how to enhance your critical thinking skills and unlock your full potential.

In conclusion, critical thinking plays a crucial role in decision making. It enables individuals to analyze information, evaluate different perspectives, and make informed choices. By applying critical thinking skills, individuals can identify biases, recognize logical fallacies, and consider the potential consequences of their decisions. Critical thinking empowers individuals to make sound judgments and navigate complex situations effectively. Therefore, it is essential for individuals in various domains, including business, education, and everyday life, to cultivate and enhance their critical thinking abilities.

Frequently Asked Questions

What is critical thinking.

Critical thinking is the ability to analyze and evaluate information and arguments in a logical and systematic way to make informed decisions.

Why is critical thinking important in decision making?

Critical thinking helps individuals make rational and well-informed decisions by analyzing information, evaluating different perspectives, and identifying biases and assumptions.

How does critical thinking enhance problem-solving skills?

Critical thinking improves problem-solving skills by enabling individuals to identify and evaluate different solutions, anticipate potential obstacles, and make logical and effective decisions.

What are some common cognitive biases to overcome in critical thinking?

Some common cognitive biases include confirmation bias, availability bias, and anchoring bias. Overcoming these biases is important in developing objective and rational thinking.

How can emotional influences impact critical thinking?

Emotional influences can cloud judgment and lead to biased decision making. Developing self-awareness and emotional intelligence can help mitigate the impact of emotions on critical thinking.

How can open-mindedness be developed in critical thinking?

Open-mindedness can be developed by actively seeking out diverse perspectives, challenging one's own beliefs and assumptions, and being receptive to new ideas and evidence.

skills critical thinking decision making

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5 Critical Thinking Skills For Your Decision-Making

Table of Contents

You need to learn to think for yourself and realize that all the leaders are gone. Now it’s your turn if you want to answer the call! What this is saying is that critical thinking skills make you safe and trustworthy as a leader.

5 Critical Thinking Skills For Your Decision-Making

Overview About Critical Thinking Skills

critical thinking skills 1

If you asked 100 different professionals what are critical thinking skills it is likely that you get 100 different answers.

There’s a lot of confusion about this subject just as there is about the facts about many soft skills.

Here are some open-ended questions to get us into the territory

  • What does it mean to critically think? Think about what’s the most important thing first
  • How do you develop critical thinking skills? Training, training, training
  • What are some examples of critical thinking skills? Keep reading this article
  • How to make critical thinking part of your thinking tools that you reach out to in your everyday tasks?

Learn, use it and get a good coach that doesn’t let you escape into your comfort zone

What is Critical Thinking?

what is critical thinking

What Is Intelligence & How Does It Apply To Critical Thinking Skills & Leadership?

critical thinking - what is intelligence 2

Intelligence is the inner knowledge a person has about a subject. That knowledge needs to come from 2 sources to turn into intelligence.

  • The first source is by learning something new.
  • The second source comes from putting what one learns to practice.

The moment you do that you start becoming intelligent about the subject and through your own efforts you learn new things that no one can teach you.

This is critical to understand! That’s why I use this explanation to explain what critical thinking skills are all about.

You have to understand the difference between knowledge and intelligence if you are an aspiring professional or a leader, otherwise, you never develop your skillset.

When you put what you know to practice you learn what the knowledge can do for you, why it is important to use it, or not.

You learn what consequences it leads to, you learn how to do it, and you learn what is its greater purpose and what it is connected to that you had no idea before.

What you also learn is how you feel about it, what obstacles you meet, how that affects you, what you can gain or lose, and much more.

To make the answer clear, the difference between intelligence and knowledge is the fact that when knowledge is used it turns into intelligence.

When you just know something you are not yet intelligent about it and if you let too much time go between learning something and putting into use you’ll eventually lose it (within about a week).

As the saying goes, “use it or lose it”, but now you know how it relates to critical thinking skills.

More Of How To Connect to Critical Thinking Skills

 connect

Simple…if you want to change anything you need to understand that it is not enough reading or learning about something.

It is the understanding that it is critically important for you to use something to become intelligent about it in a way that others can value and appreciate the level of your professionalism.

Here is a great example of critical thinking skills…

It is to do with leadership and it is the difference between the leader that uses their leadership position to control others as compared to a leader who only ever leads by example, which means that they have intelligence about what they are saying because they have done it.

Critical thinking skills for leadership, therefore, is to never preach what they do not do themselves.

Instead to only ever lead by example. There are only a few of those around, unfortunately.

A Starking Note About Leadership Today

 blind leading the blind

Leadership today is turned on its head. It’s mostly upside down to where it needs to be.

Instead of leading by example, leadership has become self-serving and creates chaos and despair. Not all, but a very worrisome percentage.

That is because the Ego has got the better part of most leaders and it has been endorsed by the silence of their followers who are accomplices to the madness by becoming YES people for their own perceived personal gains.

So it’s the blind leading the blind.

This situation can only be ameliorated by leadership taking on regular training to improve their critical thinking skills specifically, and their soft skills generally.

Considering Different Kinds Of Intelligence & Critical Thinking Skills

intelligence & critical thinking

There are different kinds of intelligence to consider.

As has been explained, after knowledge is put to practice it gradually becomes an intelligence, which can be used again to gather more intelligence…it should never stop.

This is critical to understand and should be part of the critical thinking skills of any professional, leader, or scholar.

Don’t think you understand things before you have actually practiced them.

Furthermore, nothing natural is static, and therefore thinking anew about things is critical because everything in our world is on the move, especially now.

It’s all in the process of evolution and refinement.

So “ What Is Intelligence For? ”  one asks…well, to be the base for the next intelligence. This is at the very core of the power of positive thinking , which is a valuable thinking tool, mostly ignored.

The 5 Intelligence – A Critical Thinking Skills Tool

“The 5 Intelligence” is a masterful & versatile thinking tool that will strengthen your critical thinking skills, and show you how to maximize your thinking capacity by having a system and an order that saves you from dispersion and making unnecessary mistakes.

The 5 Intelligences of Leadership - Eli Harari

Colors, of course, are linked to nature. Find where these colors appear in nature and you’ll start understanding the intelligence associated with them.

Different colors have different energies, which can be best understood by looking for examples of how these colors appear in our lives.

Colors have been part of our life ever since we were born. We see them everywhere, and we relate to them mostly on a subconscious level throughout our lives.

We get influenced by colors but are not aware of their influence most of the time. It can be said that colors feed our minds with information constantly.

Our responses to the frequencies and wavelengths of colors are mostly semi-conscious and subconscious and that is why it is such an important part of critical thinking skills.

When we connect our thinking to natural basic colors we develop a powerful system in our minds that always covers all the basics.

This thinking tool connects critical thinking skills to colors which makes it easy to apply when you need to think about an issue, solve a problem, or engage in decision-making.

Using colors As A Powerful Thinking Tool

  • White  relates to the questioning sentence “Did You Know facts?” Relates to fundamental structures, fresh starts, observation, cleanliness, and purity (bones, snow, marriage, white-collar professions, white of the eye, white blood cells, etc. are but some examples of where the color white can be observed). The final stage in this process, providing we decided to retain the embodied idea, is to translate all the process from Green to Red, to the infallible facts ( White ), as part of a  functiona l building block for the future.
  • Red relates to the question “What is the motivating reason behind the action”   Finding THE reason to do something, which energizes and invigorates the action, relates to energy, vigor, actionable repetition, reasons, and comparison (blood, red stop lights/signs, red flowers, red Indians, red blood cells, etc.). The actionable process( Red ) reveals to us ways, means, and understanding we could not have had before we put it to action. When we “Do” something and try to give it life by our actions we start to learn about it all sorts of things that we couldn’t understand before. This Actionable Intelligence lets us know whether or not this is a practical idea that we need to retain or get rid of. This is the Red test; Does it work? or doesn’t work? But you do not try this once, you need to try several times, without jumping to early conclusions.
  • Blue relates to the question “What Is The Governing Principle” Blue is a link to policing & guidelines, big-picture understanding that leads to principles (Colour of police uniform, the color of the planet, high beams in cars, blue-collar jobs, etc.). We begin to understand what boundaries and borders it needs to be maintained and functional
  • Yellow relates to the question “What is it all connected to” when you understand the emotion you understand the greater motive. It naturally links to warmth, guidance, communication, and togetherness, (Sun!!!) This part has to do also with sharing and contemplation, as the new idea starts to reveal more of itself.
  • Green relates to the question “ What is the greater purpose ”  Green is a link to new growth, ideas, creativity, and innovation (Greenlights “go”, the Green in spring!!!). Think! Yellow and Blue make Green…what does it mean? It’s Gree n , it’s new, we get excited, contemplate the idea, examine it’s potential (You know…you’ve done it a lot in your life and if you forgot then look at children).

What makes this thinking tool such an important part of critical thinking skills is that it can be applied to any situation or decision and reveal hidden issues that can cause problems and help you make safe decisions.

Our past experiences can be used against us or for us. The way you use it right is by “considering now first and then moving backward, never the other way around”

Never let go of the NOW by considering your experience first.

Summary Of Critical Thinking Skills

  • The ability to consider NOW facts without bias
  • The ability to know clearly why you do what you do
  • The ability to locate the guiding principle or the Big Picture of any situation and decide what is the most important aspect that needs to be adhered to.
  • It is critically important to solicit views from other people to make sure you are not an “Island Unto Yourself”
  • It is important to locate the greater purpose of anything you want to make a decision about

It is safe to say that if professionals would stick to these 5 critical thinking skills a lot of mistakes that we see in our world could have been avoided.

Example of Critical Thinking skills

critical thinking - covid

That one should be easy for you to see…

So here we are having to deal with an unknown virus that has taken us all by surprise. What do we do?

Do we get gripped by panic & fear or do we develop caution & gather unbiased facts?

Do we try to go back to what was and develop false expectations or do we find out what the new situation requires of us and adapt accordingly?

Do we make a fuss over the fact that our comfort zone was pulled from underneath us and react emotionally or do we grow up and live with the minimal requirements to keep us and others safe?

Do we develop self-discipline, keep some distance from one another, wear face masks when needed, and wash our hands or do we get childish and petulant about being free? ( That’s all that has been asked from us. We weren’t asked to starve for 10 days and not sleep for a month)

Are we stuck in our own limited opinions or do we develop a long term vision?

That is the best example I can give you here on how to apply critical thinking skills. That’s how simple it is and yet it eludes most people.

Why? It’s for you to answer…

This is probably not the article you expected on critical thinking skills, but that’s exactly what they are.

The ability to think clearly, ask the right questions, don’t run to second base before you hit first base, and learn to do the right thing instead of doing your version of doing things right as you have been taught somewhere in the past.

This does not work today.

You need to learn to think for yourself and realize that all the leaders are gone and now it’s your turn if you want to answer the call.

The human race needs good leaders who think and act in a way that is not messy. Those people who developed a set of critical thinking skills and use them regularly because they don’t want to mislead anyone or use leadership in all the wrong ways.

What this is saying is that critical thinking skills make you safe and trustworthy as a leader.

So, what do you think?

What is the power of positive thinking

The Life Coach for Professionals™

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Certain colors do make you feel different or change your mood, whenever the rain falls, the plants tend to give off a different shade of green and gives you a feeling of rebirth., however, didn’t’ have no idea that we were also thinking subconsciously and also making decision in color.

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Yes. Not only we think in colours but colours affect our decision making process. This is an eye opener for the professionals I work with and makes a huge positive difference in their productivity.

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The power of critical thinking: enhancing decision-making and problem-solving.

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Dr. Ron Young, Founder and Board Chair of Trove, Inc . Ron specializes in psychological coaching & transition consulting.

Critical thinking is a fundamental cognitive process that enables individuals to objectively analyze, evaluate and interpret information to make informed decisions and solve complex problems. It involves employing reasoning and logic, questioning assumptions, recognizing biases and considering multiple perspectives. It requires self-monitored, self-directed, self-disciplined and self-corrective thinking. Critical thinking is essential in a world of information and diverse opinions. It helps us see things more clearly and avoid being misled or deceived.

Importance Of Critical Thinking

Critical thinking is crucial in various aspects of life, including education, professional endeavors and personal decision-making. In academic settings, it allows students to comprehend and engage with complex subjects while discerning valid arguments from fallacious ones. In the workplace, critical thinking empowers individuals to analyze problems, devise creative solutions and make informed judgments. In everyday life, it helps individuals navigate an increasingly complex world by making sound choices and avoiding cognitive biases. It is our primary defense against misleading or "spun" information.

Benefits Of Critical Thinking

There are many benefits of critical thinking.

Enhanced Decision-Making

Critical thinking helps us trust our gut feelings and think independently. It enables individuals to make logical and well-reasoned decisions based on evidence and objective analysis. It encourages the consideration of all relevant factors and the evaluation of potential consequences, leading to more informed choices.

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Best 5% interest savings accounts of 2024, effective problem-solving.

Critical thinking facilitates the identification of underlying issues, the generation of innovative solutions and the evaluation of their viability. It encourages individuals to approach problems from different angles and consider various perspectives, increasing the likelihood of finding effective resolutions.

Reduction Of Cognitive Biases

Critical thinking supports self-reflection. It helps individuals recognize and challenge cognitive biases that hinder clear judgment. Individuals can better overcome confirmation bias, groupthink and the availability heuristic (judging the likelihood of an event based on recall of similar events) by understanding and questioning their assumptions and beliefs. It requires a commitment to overcoming the tendency to see the world from a narrow, self-centered perspective.

Enhanced Communication Skills

Practicing critical thinking fosters effective communication by enabling individuals to articulate and defend their ideas with logical reasoning and evidence. It encourages active listening, empathy and the ability to evaluate and respond to counterarguments, leading to more constructive and meaningful discussions.

More United Citizens

Using critical thinking enables citizens to see the whole picture by better protecting against biases and propaganda. It reduces partisanship and a “we/they” mentality.

Cultivating Critical Thinking

How can you cultivate critical thinking?

Be curious and inquisitive.

Foster a mindset of curiosity and an eagerness to explore and understand the world. Talk with people from different backgrounds, cultures, political affiliations or religions. Ask probing questions, seek new perspectives and engage in active learning. Learn from people who hold different viewpoints.

Develop analytical skills.

You can do this by learning to break down complex problems into manageable parts, recognize patterns and identify cause-and-effect relationships. Remember, not all opinions are equal, and some are flat-out wrong.

Evaluate information.

Develop skills to evaluate the credibility and reliability of information sources. Be aware of bias, assess evidence and differentiate between fact and opinion. Guard against "swallowing information whole" or believing that "If it's on the internet, it must be true."

Practice reflection.

Engage in reflective thinking by evaluating your thoughts, beliefs and assumptions. Consider alternative viewpoints, and be open to changing your perspective based on new information.

Embrace intellectual humility.

Be humble and aware that you could be wrong. Knowledge is an ongoing process; be open to admitting mistakes or gaps in understanding. Embrace a growth mindset that values continuous learning and improvement.

Develop your sense of belonging.

The third tier in Maslow's hierarchy of needs is a sense of belonging. One aspect of belonging is connection. All humans have this need. Without critical thinking, we are vulnerable to making our group's beliefs our own rather than evaluating which beliefs align with our values.

Align your view and your values.

Rather than defining yourself by a particular view, ask whether a different view aligns with your values. When we identify ourselves by the beliefs of our reference group (religious, political, etc.), we look for ways to justify our ideas. In doing so, we deny ourselves access to critical thinking.

Evidence Of Critical Thinking

When you practice critical thinking, it will be evident in several areas:

Evidence-Based Decision-Making

Rely on facts rather than emotions or personal biases. Follow five distinct steps, called the five A’s : ask, access, appraise, apply and audit. Gather relevant information, evaluate the evidence objectively and consider different perspectives before making decisions. Then reevaluate them as you learn new information.

Problem-Solving

Approach problems systematically by defining the issue, gathering relevant data, brainstorming potential solutions and evaluating feasibility. Engage in collaborative problem-solving to benefit from diverse perspectives. Open-mindedly consider alternative systems of thought. Recognize assumptions, implications and practical consequences, then adjust as needed.

Effective Communication

Solve complex problems by clearly and effectively communicating with others. Utilize critical thinking skills to articulate your thoughts clearly, listen actively and engage in respectful and constructive dialogue. Challenge ideas through logical arguments and evidence rather than resorting to personal attacks. Respecting people with different views does not mean you agree with their opinions. Evaluate, formulate and communicate questions with clarity and precision.

Continuous Learning

Apply critical thinking to ongoing personal and professional development. Seek opportunities for further education, engage in intellectual discourse and actively challenge your beliefs and assumptions.

Using Critical Thinking

Critical thinking is a powerful cognitive tool that empowers individuals to navigate the complexities of the modern world. Critical thinking enhances decision-making, problem-solving and communication abilities by fostering logical reasoning, analytical skills and an open mindset. It enables individuals to overcome cognitive biases, evaluate information effectively and make informed choices. Cultivating and applying critical thinking skills benefits individuals and contributes to a more thoughtful and rational society. Embracing critical thinking is essential for fostering intellectual growth, facilitating progress and addressing the challenges of the 21st century.

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skills critical thinking decision making

Employability skills #4: critical thinking and decision making

skills critical thinking decision making

Critical Thinking and Decision Making are skills that are in high demand from employers around the world, and employees with these skills are seen as immensely valuable.  Companies need their employees to have strong analytical and evaluative skills, and to exercise careful judgement and decision making in the workplace.   

By integrating Critical Thinking and Decision Making into our lessons, we not only help prepare learners for the world of work, but also support them in becoming more successful language learners, as the development of these types of skills leads to improved attention and observation, and more effective analytical skills that can be applied to learners’ language studies. 

What aspects of Critical Thinking and Decision Making should I teach?  

A good starting point in selecting an area of Critical Thinking and Decision Making to teach in your classes is the Cambridge Employability Skills Framework for ELT .  In this framework, we have found it useful to break Critical Thinking and Decision Making down into three core areas: 

  • Understanding and analysing information and arguments is about a learner’s ability to analyse information and data to identify patterns and relationships.  This helps learners gain a deeper understanding of information and arguments, and enables them to interpret and draw inferences from different types of data. 
  • Evaluating ideas and arguments refers to a learner’s ability to judge which arguments or ideas they can rely on and which they should be sceptical about. This includes evaluating evidence and overall logic presented in arguments and proposals, and being able to compare different arguments in order to reach conclusions.  Mastering this competency helps learners draw appropriate conclusions and construct strong arguments themselves. 
  • Making decisions involves many skills such as identifying and understanding problems, gathering relevant information, evaluating options and recommendations, making decisions about which options to implement and finally, evaluating those decisions to further refine solutions. 

skills critical thinking decision making

Employability Skills: Essential soft skills for career success

If you would like to find out more about Employability Skills, you can read the Employability Skills Framework for ELT or find out more about the digital module here.

How could I integrate these skills into my classes?  

There are many ways that you could integrate these aspects of Critical Thinking and Decision Making into your English language classes. You may find opportunities for these in your courses already, for example when you hold class debates or evaluate reading texts. You can also try these activities below. These are suitable for both face-to-face and remote learning contexts. 

WEIGHING UP OPTIONS  

When learners need to consider options or proposals during a task or project, use a scales framework to encourage them to consider arguments for and against a proposal. Print (or ask learners to draw) a picture of some scales in the centre of the paper, and give the class a time limit to brainstorm as many strengths and weaknesses to a proposed solution as possible. Ask them to write strengths on one side of the scales and weaknesses on the other. If there are multiple options, give out one framework for each option. After the time limit, discuss as a group whether the strengths outweigh the weaknesses or vice versa. 

skills critical thinking decision making

SHIPWRECK  

Ask learners to imagine they’re shipwrecked on an island, and only have the following items and a box of matches to help them survive: 

  • a shaving mirror
  • a can of petrol 
  • a rope 
  • some chocolate 
  • a fishing rod 
  • shark repellent 
  • a water container 
  • a sea chart 
  • emergency food rations 
  • a floating cushion 
  • a plastic sheet 
  • a bottle of rum  
  • a VHF (very high frequency) radio 

Write the list on the board or give each learner a copy.  Ask learners to spend five minutes working individually to rank the items in order of importance. 

Team discussion

Next, put learners into small groups and ask them to explain their rankings.  Explain that they now have a further five minutes to discuss their choices, and that they must reach a consensus about the order of importance, renumbering the items accordingly.  Put the small groups together to form larger groups, and ask learners to discuss their decisions again, and again to reach a consensus about the order of importance.  

Group discussion

Discuss and compare the group lists together as a class. Ask whether anyone’s decisions changed when they heard other people’s arguments. Did anyone change their mind about their own rankings during the group discussions? How much did other people’s ideas influence them?

Activity conclusion

Finally, read out the ‘correct’ order collated by experts at the US Coast Guard (from most to least important): 

  • Shaving mirror  (can be used to signal location by reflecting the sun, and to light fires if you run out of matches) 
  • Can of petrol  (this is an essential tool for signalling for help, as it can float on water and be lit by your matches) 
  • Water container  (essential for storing water) 
  • Emergency food rations  (until you discover an alternative food source, these will prevent starvation) 
  • Plastic sheet  (to serve as shelter and to collect rainwater) 
  • Chocolate  (an extra food supply with necessary calories and fats) 
  • Fishing rod  (potentially useful but there may not be edible fish in the area. It could also be used as a tent pole) 
  • Rope  (useful for many purposes, but not vital for survival) 
  • Floating cushion (useful as a life preserver) 
  • Shark repellent  (potentially important while in the water) 
  • Bottle of rum  (although alcohol will dehydrate anyone who drinks it, this can be used as an antiseptic for treating injuries) 
  • VHF radio  (this might seem useful, but if you’re truly stranded, you’ll probably be out of range) 
  • Sea chart  (essentially useless without navigational equipment) 

Gaining a deeper understanding of employability skills and how to develop them not only helps HE students to prepare for their future careers, but also increases the chances of success and job satisfaction for people already in work. Discover more blogs in the Employability Skills series .

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85 Critical Thinking Questions to Carefully Examine Any Information

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The ability to think critically will often determine your success in life.

Let’s face it. Every day, we are bombarded by news, social media updates, and an avalanche of information. If you take all of this at face value, it’s easy to be deceived, misled or ripped off.

That’s why it’s important to  develop a mindset that focuses on critical thinking . This is a skill that needs to be developed in the classroom. But it’s also a valuable life skill.

With that in mind, the following post will share 85 critical thinking questions you can use to increase your awareness about different problems by carefully examining available information. 

Let’s get started…

Table of Contents

What Are Critical Thinking Questions?

Critical thinking questions are inquiries that help you think rationally and clearly by understanding the link between different facts or ideas. These questions create a seemingly endless learning process that lets you critique, evaluate, and develop a depth of knowledge about a given subject. Moreover, you get to reinforce your viewpoints or see things in a new way.

We make decisions every day, whether at work or home. Adopting logical, rational, and practical approaches in addressing various issues requiring critical thinking is essential in decision-making. Therefore, before arriving at a decision, always ask yourself relevant questions and carefully analyze the matter’s pros and cons.

Critical Thinking Questions When in an Argument

When you make an argument using a critical thinking approach, you focus on justified claims that are valid and based on evidence. It helps one establish a strong argument.

  • Do I disagree with the other person? Might the person I'm arguing with be misinformed on what they are saying?
  • Would I be comfortable saying what I am telling him/her if I was in front of a group of people? 
  • What would happen if I lose this argument? Is engaging in this argument worth my time and energy? How will I feel if I lose?
  • Is there room for ambiguity or misinterpretation? Are we arguing because I didn't make my point explicit? Should I take my time to understand his school of thought?
  • Do I need some rest before saying something? Am I arguing because of other reasons other than the issues at hand? Do I need to take some time and cool down?

critical thinking questions | critical thinking questions examples with answers | fun critical thinking questions with answers

  • Is it more important that I’m right? Am I trying to ask to prove an unnecessary point?
  • Is this argument inductive, deductive, or abductive? Is it a weak or strong argument that I need to engage in? Is it compelling or sound? 
  • Is my opponent sincere? Given that they are wrong, are they willing to admit that they are wrong? Can they depend on available evidence, wherever it leads?
  • Are my opponents only trying to shift their burden to me? What is the best way to prove them wrong without making them feel bad?
  • Are the people I'm arguing with only interested in winning, or are they trying to pass some information across and help me discover the truth?

Critical Thinking Questions When Reading a Book 

When you read a book, you probably ask yourself many “why” questions. Why is this a problem? Why did the character say that? Why is this important? The most challenging part of reading a book is assessing the information you are reading. These questions can help.

  • If I learn only two things from this book, what will they be? How will they help me? How will I apply them in my daily life?
  • What message are the authors trying to pass across? Are they making suggestions or providing evidence for their arguments?
  • Given that almost every book is about solving problems, what is the most prevalent issue that the author is trying to solve?
  • What is the author’s writing style? What strategy or master plan does the author employ to convey his/her main ideas throughout the book?
  • Do I have background information about the book’s topic? If so, how is what the author is saying different from what I already know?
  • What didn’t I understand from the book? Should I re-read the book to understand everything the writer is trying to convey?
  • Which sections of the book do I love the most, and why? Generally, do I like this book? Should I look for more books that are written by the same author?
  • If I had a chance to meet this book’s author, what questions would I ask him/her? What would I tell the writer about the book? Is it a great book worth recommending to your friends and family members?
  • Who are the main characters of the book? If there is only one main character, what overarching goal does the character accomplish?
  • In what ways did the protagonist change from the start of the book to the end? What caused the changes? Was the protagonist reckless in some ways? Which ways?

Critical Thinking Questions to Spot a Scam

Asking questions when you feel that a fraud or a scam is being presented to you is a good way to stretch your critical thinking muscles. Are you being emailed or messaged by a stranger? Or maybe there are other red flags you are unsure about. If so, ask these questions.

  • Does it seem to be too good to be true? Is this stranger pushy or trying to lure me into making a poor decision?
  • When trying out online dating: Is my new “friend” professing strong feelings towards me although we’ve only interacted for a few hours?
  • Why is a stranger calling me to ask about my Social Security Number (SSN), personal contact information, or bank details while claiming they are from the bank or a phone company? 
  • When buying products online, why does the seller ask me to pay for goods using an insecure payment option like Bitcoin or money order?
  • Does the email I have received have any spelling or grammatical errors? Is the language used overly formal or informal?
  • If I do a quick search about the exact words of the email I received, does Google indicate it's a fraud or scam?
  • Why should a stranger manipulate me using obvious questions like “Would you want to be rich or poor?” While they already know the answer?
  • Is the email asking me to download an attachment? Or click a link to some insecure website? 
  • Is the person trying to make me feel selfish or guilty for not sending them money, whether for a donation or buying a product? 
  • Is the stranger portraying a sense of urgency and using pressure tactics? Are they telling me that their family member needs urgent medical attention?

Critical Thinking Questions About Your Life

It can also help to ask yourself a few critical thinking questions about your life. This way, you can gather basic information and uncover solutions to problems you might not have otherwise thought of.

  • Where do I wish to be in a few years, probably two, three, or five years? What short-term and long-term goals should I set?
  • What have I achieved so far from the time I set my previous goals? What should I be grateful for?
  • Do I have any values that guide me in life? If so, what are these values? Am I always true to these values?
  • Am I always worried about what people around me think? Can I act independently without the need to meet social expectations?
  • What should people say about me at my funeral? Would they talk about how good I made them feel or how rich and flashy I was?
  • If I wasn't afraid of anyone or anything, what would I have done? What if I didn't have any fear in me?
  • If today was my last day, what extraordinary thing would I do? Can I do it right now?
  • What should I do with the things that matter the most to me? 
  • What things will make the greatest difference in my future life if I take action now?
  • How should I react when I feel unwanted by the people I love the most? Should I tell them?

critical thinking questions and answers pdf | critical thinking questions for students | critical thinking questions for adults

Critical Thinking Questions for a Debate or Discussion

When you are in the middle of a debate or discussion, you need to know that what you are saying is fact, have evidence to support your claim, and position yourself as an expert in what you are saying. Here are some critical thinking questions to ask when you are in a debate or discussion.

  • Is there fairness in this discussion? Is the moderator supporting one side? Do they want to make one side look stupid or wrong? 
  • What is the aim of this discussion? Is there a major problem that needs to be solved? If so, how can I help solve it?
  • Who are the people affected by this discussion? If they were here, what would they say?
  • Do my views on this discussion matter? If I raise my point, will I be redundant?
  • What am I supposed to learn from this debate, and how can I use what I have learned in my daily life?
  • Does the audience seem to be biased towards one side? Are they booing one side? What can I do even if it's our opponents being booed?
  • Who are the discussion panel members? What views have they held about this kind of discussion or any other related discussions in the past?
  • How can I make my point without being ambiguous? Before I speak, should I take down some notes to avoid any confusion during my speech?
  • Am I ready to apologize if I make a mistake during the discussion? If so, what are the limits?
  • What information does my team, or I need before this discussion? 

Critical Thinking Questions About Lying

Admitting when you are wrong, choosing not to cheat, and sharing constructive feedback are all ways to show your honesty. Here are some critical thinking skills to ask regarding lying.

  • Will the lie hurt those I am telling, or will it help them? What if being honest might cause my friend unnecessary pain?
  • Should I be the one telling this person a lie, or I let someone else do it? 
  • Will I be the one hurt if I tell this lie? Will my friend feel I am a betrayer? Will it affect our friendship?
  • Do they answer my questions in detail, or are they always trying to ignore and dodge the main problem?
  • What if I ask these people the same question using different terms and wording? Will they give me the same response?
  • Did the tone of my friend suddenly change after I asked him/her this question? Do they sound louder, faster, or slower compared to how they usually speak?
  • Does this person have something to gain by lying to me? What is their motive?
  • Does this person take a sudden pause or hesitate more than usual when responding to my question?
  • When I look at these people's faces, do their facial expressions match what they say?
  • Should I believe this person or not? What are my intuitions? Does it look like they are telling the truth?
  • Do they blink like other days when I ask them questions? Are they always trying to avoid direct eye contact?
  • Why do they seem uncomfortable when it’s just a normal conversation?  

Critical Thinking Questions When Presented With a Claim

Critical thinking is much more than just evaluating whether a claim is true or not. It also means a critical thinker reflects on what follows from true claims.

  • What does this claim mean, and what are its implications? What if it's a false claim?
  • Which of my morals, values, or beliefs do I have to give up to accept this claim?
  • Do professionals in this field agree or disagree with the claim that has been made?
  • Do they have evidence to back their claim? Which is the most robust evidence to support the claim?
  • What argument can I come up with to refute this claim? Or what is the best view that can support this claim?
  • Who is the primary source of the claim being made? Is the basis of the claim reliable?
  • Is it a claim, or it's just an opinion?
  • Is the claim likely to be 100% false, true, or partially true?
  • Am I allowed to refute the claim and table my evidence, or is it one-sided?

Critical Thinking Interview Questions

Critical thinking skills are valuable in any industry or field and for almost all roles. During a job interview, you will be asked questions so the potential employer can assess your skills and see how you use logic. Your critical thinking ability is just one vital part that can play into your professional development.

  • Is there a time you had to convince someone to use an alternate approach to solve a problem?
  • Have you ever had to make a difficult decision quickly?
  • How would you handle a situation where your supervisor handled something wrong or made a mistake?
  • What is one of the most difficult decisions you have ever had to make at work?
  • How would you solve a disagreement between coworkers when approaching a project?
  • Can you describe a time when you anticipated a problem ahead of time and took the appropriate steps to stop the problem from becoming an issue?
  • If you discover a cheaper way to do something or a better solution to a problem and try to explain it to your supervisor, but they don’t understand, what do you do?

Critical Thinking Questions for Kids

We can’t leave the kids out either. Critical thinking questions for kids get them thinking and talking. It also allows a parent to get to know their child better.

  • How many grains of sand do you think are on the beach?
  • What would happen if it stopped raining?
  • Do you think there is life on other planets?
  • Should children be able to set their own bedtimes?
  • How would you describe what a tree looks like without saying green or leaves?
  • Can you name five different emotions?
  • Can you talk for five minutes without uttering “um?”

What Are the Basic Principles of Critical Thinking?

Your critical thinking skills involve gathering complete information, understanding and defining terms, questioning the methods by which we get facts, questioning the conclusions, and looking for hidden assumptions and biases.

Additionally, we can’t expect to find all of the answers, and we need to take the time to examine the big picture of it all.

Here are the basic principles:

  • Disposition: Someone with critical thinking skills is often skeptical, open-minded, and practices fair-mindedness. They can look at different viewpoints and change positions if the evidence and reason lead them to do so.
  • Criteria: In order to think critically, one must also apply criteria. Certain conditions must be met before someone believes in something. The information needs to be from credible sources.
  • Argument: An argument is simply a statement or proposition that is shown with supporting evidence. When you use your critical thinking skills, you identify, evaluate, and construct your argument.
  • Reasoning: With critical thinking comes reasoning. You must examine logical relationships among the statements being made.
  • Point of View: Critical thinkers can see things from different perspectives and different points of view.

What Are Good Analysis Questions?

Analysis is a part of critical thinking that allows you to examine something carefully. Someone with analytical skills can examine the information presented, understand what that information means, and then properly explain that information to others. Analysis in critical thinking provides more clarity on the information you process.

When analyzing, you may ask yourself, “how do I know this,” how would I solve this problem,” and “why does it matter?”

Why Is Critical Thinking an Important Skill?

Critical thinking skills allow you to express thoughts, ideas, and beliefs in a better way. It also leads to improved communication while allowing others to understand you better. Critical thinking fosters creativity and encourages out-of-the-box thinking. This is a skill that can be applied to many different areas of your life.

For example, knowing the answers to critical thinking questions for a job interview will better prepare you for the interview. Many employers, during questioning, are likely to ask you critical thinking questions to assess if you have the ability to evaluate information effectively so you can make more informed decisions.

Final Thoughts on Critical Thinking Questions

Although it's common to get torn between making two or more choices, nobody wants to make the wrong decision. The only thing you can do to avoid this is use critical thinking questions to examine your situation. The answers to these questions will help you make informed decisions and help you comprehend crucial matters in your life. 

Want to learn more about critical thinking and decision-making using a real-life example? Here is  how Jeff Bezos uses critical thinking  to make some of the most challenging life decisions.

Finally, if you want to ask better questions, then watch this short, 20-minute course to learn how to have a great conversation with virtually anyone .

sample critical thinking questions | psychology critical thinking questions | critical thinking questions definition

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Critical Thinking: Creating Job-Proof Skills for the Future of Work

Daniela dumitru.

1 Teacher Training Department, Bucharest University of Economic Studies, 010374 Bucharest, Romania

2 Doctoral School of Psychology and Educational Sciences, University of Bucharest, 050663 Bucharest, Romania

Diane F. Halpern

3 Department of Psychology, Claremont McKenna College, Claremont, CA 91711, USA; moc.liamg@nreplahfenaid

In this study, we explore the transformative impact of artificial intelligence (AI) on the job market and argue for the growing importance of critical thinking skills in the face of job automation and changing work dynamics. Advancements in AI have the potential to disrupt various professions, including, for example, programming, legal work, and radiology. However, solely relying on AI systems can lead to errors and misjudgments, emphasizing the need for human oversight. The concept of “job-proof skills” is introduced, highlighting the importance of critical thinking, problem-solving, empathy, ethics, and other human attributes that machines cannot replicate with the same standards and agility. We maintain that critical thinking can be taught and learned through appropriate classroom instruction and transfer-focused approaches. The need for critical thinking skills is further reinforced by the influx of information and the spread of misinformation in the age of social media. Moreover, employers increasingly value critical thinking skills in their workforce, yet there exists a gap between the demand for these skills and the preparedness of college graduates. Critical thinking is not only essential for the future of work, but also for informed citizenship in an increasingly complex world. The potential impact of AI on job disruption, wages, and employment polarization is discussed, highlighting the correlation between jobs requiring critical thinking skills and their resistance to automation. We conclude by discussing collaborative efforts between universities and labor market organizations to adapt curricula and promote the development of critical thinking skills, drawing on examples from European initiatives. The need to prioritize critical thinking skills in education and address the evolving demands of the labor market is emphasized as a crucial step for navigating the future of work and opportunities for workers.

1. Introduction: Critical Thinking: Creating Job-Proof Skills for the Future of Work

The rapid evolution of online technologies has ushered in a paradigm shift in employment, redefining the nature of work and the skills required to succeed in the digital age. This transformative landscape, characterized by the ubiquitous presence of the Internet, social media platforms, and advanced artificial intelligence systems, has created a plethora of new opportunities and challenges in the labor market. As we navigate this digital frontier, it is becoming increasingly clear that traditional employment paradigms are undergoing a profound transformation. The convergence of online technologies with the demands of a networked world has not only created new job opportunities, but it has also disrupted established industries, rendering some job roles obsolete while creating demand for previously unforeseen skills. In this era of unprecedented connectivity and innovation, examining the intricate interplay between online technologies and jobs is paramount as it holds the key to understanding the dynamics of our rapidly evolving workforce.

Artificial intelligence (AI) is disrupting many jobs and promises “to change the way the world works” ( adminGPT 2023, para. 13 ). The number and range of AI programs are increasing at a rapid pace, and they are likely to continually improve to meet user demands. Consider, for example, ChatGPT, which can respond to questions and requests in a way that seems to come from a human rather than a computer program. GPT stands for “generative pretrained transformer”. It is generative in that it can provide responses that it never “learned”; it is pretrained with a large language model ( Bushwick et al. 2023 ). Newer versions can describe visual images, although thus far, they cannot create visual images. Its uses are seemingly endless. It is easy to imagine how such programs can change the lives of blind individuals. In fact, it can and will change the lives of all of us.

In this paper, we argue that these advances in online technologies will make critical thinking (CT) more important than ever before. Many who are preparing to enter the job market, and many who are already employed, will need to adapt to new forms of job automation and different ways of working.

Consider, for example, that an early achievement of ChatGPT was its generation of Python code (a computer language) to compute various tasks, such as data analysis. Apparently, getting ChatGPT to generate code is so easy that several YouTube videos have popped up claiming that they can teach novice users to use ChatGPT to generate code in 90 s. ( Data Professor 2023 ). The benefits are obvious, but so are the potential job losses for people who work in Python. Python coders will need to upgrade their skills, perhaps first becoming experts in the use of ChatGPT and similar programs, but this also has a positive side--they can spend more time working on larger questions such as which analyses are needed, and, of course, carefully reviewing the work produced by AI to ensure that it is accurate and understandable. Early versions of ChatGPT responses often contained errors. A New York lawyer learned the hard way: Steven A. Schwartz, a lawyer for 30 years, used ChatGPT to create a legal document ( Weiser and Schweber 2023 ). It was filled with fake citations and bogus judicial opinions. Sadly, Mr. Schwartz never checked the accuracy of the document he filed in court. The judge was not amused. This highly public and embarrassing event should be a lesson for all of us. Current AI programs cannot be trusted to take over our work, though they may be able to aid or supplement it. However, other AI programs can “read” radiographs more accurately than human radiologists, which provides a benefit to both radiologists and patients. There is an immediate positive effect for this advancement: Radiologists will have more time to directly work with patients, and yes, they must also check the accuracy of the outputs from their programs when presenting diagnoses.

For the rest of us, whether we are students or early or late in our careers, we need to focus on the development of “job-proof skills” in the face of AI advances. A report from the United Nations defines job-proof skills as “conceptual and strategic thinking, problem-solving, empathy, optimism, ethics, emotional intelligence, and judgments are the future-proof skills and attributes that machines will not be able to replicate with the same standards and agility as qualified human beings” ( Elkeiy 2022, para. 5 ). In other words, critical thinking skills will always be needed.

2. What Is Critical Thinking?

Although some scholars in the field of critical thinking have emphasized differences among various definitions, we believe that the commonalities are evident (c.f., Dwyer 2017 ; Nisbett 2015 ; Lipman 1991 ; Fisher 2001 ). There are some differences in the use of terms and several skills might be more important, but all of the definitions (more or less) conform to our preferred definition: “Critical thinking is the use of those cognitive skills and abilities that increase the probability of a desirable outcome. It is purposeful, reasoned, and goal directed. It is the kind of thinking involved in solving problems, formulating inferences, calculating likelihoods, and making decisions. Critical thinkers use these skills appropriately, without prompting, and usually with conscious intent, in a variety of settings. That is, they are predisposed to think critically. When we think critically, we are evaluating the outcomes of our thought processes--how good a decision is or how well a problem is solved. Critical thinking also involves evaluating the thinking process--the reasoning that went into the conclusion we’ve arrived at, or the kinds of factors considered in making a decision” ( Halpern and Dunn 2023, pp. 6–7 ). The reason we need a common definition of critical thinking is that, without it, instructors can and have passed almost anything off as instruction in critical thinking. However, common ground is to be found concerning CT definitions. In a European project, which we shall refer to in Section 4.3 , the critical thinking definition is based on the works of Halpern and Dunn ( 2023 ), Facione ( 1990 ), Paul and Elder ( 2008 ), and Kuhn ( 1999 ). During two debate sessions, 33 international participants from higher education and the labor market defined critical thinking as a deliberate cognitive process guided by conscious, dynamic, self-directed, self-monitored, and self-correcting thought ( Rebelo et al. 2023 ). It relies on both disciplinary and procedural knowledge, along with metacognitive aspects (including metacognitive, meta-strategic, and epistemological dimensions). Critical thinking can be cultivated and enhanced through the development of competencies, and it is facilitated by various attitudes, such as systematic thinking, open-mindedness, empathy, flexibility, and cognitive maturity. Additionally, it encompasses intellectual skills such as reflection, self-regulation, analysis, inference, explanation, synthesis, and systematic thought. Critical thinking not only stimulates problem-solving capabilities but also facilitates effective communication, fosters independent and holistic thinking, and bolsters decision-making and active citizenship ( Pnevmatikos et al. 2021 ).

2.1. Can Critical Thinking Be Learned?

We teach writing, oral communication, and mathematics with the (often implicit) belief that these skills will be learned and transferred to multiple settings both inside and outside of the classroom. There is a large and growing research literature showing that, with appropriate classroom instruction in critical thinking, including specific instruction designed for transfer, the skills will spontaneously transfer and in uncued (i.e., there are no reminders to use the critical thinking skill that was learned in class) situations ( Dumitru 2012 ; Heijltjes et al. 2014 ; Tiruneh 2019 ). Several such studies were presented by Dwyer ( 2017 ) and Halpern and Dunn ( 2023 ). For the sake of brevity, we review just one recent study. The study was designed to counteract the effects of conspiracy theories. When people believe conspiracy theories, they often act in harmful ways–such as refusing to get the COVID-19 vaccine, which resulted in the death of large numbers of people around the world, or attacking the United State Capitol Building on 6 January 2021 in the belief that there was a conspiracy afoot designed to steal the United States 2020 presidential election from Donald Trump. In a review of the research literature on the efficacy of interventions, the researchers found “there was one intervention which was characteristically different to the rest” ( O’Mahony et al. 2023, para. 23 ). It was a semester-long university course in critical thinking that was designed to teach students the difference between good scientific practices and pseudoscience. These courses require effort and commitment, but they are effective. The same conclusion applies to all interventions designed to enhance critical thinking. There are no fast and easy “once and done” strategies that work. This is why we recommend continuous and pervasive coursework to make sure that the learning of CT skills “sticks.”

2.2. The Need for Critical Thinking Skills

Online technologies-related (including AI) job loss and redesign are not the only reasons why we need to concentrate on teaching and learning the skills of critical thinking. COVID-19 left 140 million people out of work, and many of their jobs will never return ( Roslansky 2021 ). We are drowning in a tsunami of information, confronted with advertisements online, in news reports, social media, podcasts, and more. The need to be able to distinguish good information from bad is critical. In addition, employers want to hire people with critical thinking skills. In a recent report by Hart Research Associated ( 2018 ), they found that in an employer survey of 501 business executives, 78% said that critical thinking/analytic reasoning is the most important skill they want in their employees, but they also added that only 34% of college graduates arrive well prepared in critical thinking. This gap between what employers want and their perception of the preparedness of the workforce was larger for critical thinking than for any other area. In fact, every report on the future of work made this same point. Consider this quote from The World Economic Forum ( 2020 ) on the future of jobs: “Skills gaps continue to be high as in-demand skills across jobs change in the next five years. The top skills and skill groups which employers see as rising in prominence in the lead up to 2025 include groups such as critical thinking and analysis as well as problem-solving.” (p. 5). In a report from the Office of the European Union: Key Competences for Lifelong Learning, the commissioner wrote “Critical thinking, media literacy, and communication skills are some of the requirements to navigate our increasingly complex world” ( Navracsics 2019, p. 3 ). Of course, critical thinking is not just needed in the world of work. A true democracy requires an educated citizenry with citizens who can think critically about world social issues, such as the use/threat of AI, war, poverty, climate change, and so much more. Irrational voters are a threat to all of us—and to themselves.

The need to think critically is not new, but it has taken on a new urgency as social media and other forms of communication have made the deliberate spread of misinformation move at the speed of light. There is nothing new about the use of lies, half-truths, and innuendos to get people to believe something that is not true. Anyone can post anything on popular media sites, and this “fake news” is often copied and shared thousands of times. Sometimes the information is spread with a deliberate attempt to mislead; other times, it is copied and spread by people who believe it is true. These messages are often used to discredit political adversaries, create social unrest, and incite fear. It can be a difficult task to determine what to believe and what to discard. Vosoughi et al. ( 2018 ) analyzed data from 126,000 tweets that were spread by approximately 3 million people. How did the researchers discriminate true data from false data? The same way we all should. They used several different fact-checking sites and found 95% to 98% agreement regarding the truth or falsehood of information. They found that false data spread more quickly and more widely than true data because the false data tended to be novel and sensational, rendering it salient and seductive.

In today’s landscape, the imperative to foster critical thinking skills is becoming increasingly apparent as we grapple with the rapid rise of social media and artificial intelligence technologies and their profound impact on the future of work. The confluence of these transformative forces has ushered in a new era characterized by the potential for significant job disruption. As online technologies advance and automation becomes more widespread, certain traditional job roles may become obsolete, requiring the development of innovative skills and adaptability in the workforce. In this context, critical thinking emerges as a central element in preparing individuals to navigate the evolving job market. It equips individuals with the ability to analyze complex information, discern credible sources from the proliferation of social media information, and make informed decisions in an era of blurring boundaries between human and machine contributions to the workforce. Cultivating critical thinking skills will be essential to ensuring that individuals can take advantage of the opportunities presented by new technologies while mitigating the challenges of job disruption in this AI-driven future.

3. Critical Thinking Skills and Job Disruption and Replacement

Eloundou et al. in 2023 estimated that about 15% of all U.S. workers’ jobs could be accomplished much faster and at the same level of quality with currently available AI. There are large differences in the extent to which various occupations and industries will be affected by advancements in AI. For example, tasks that require a high degree of human interaction, highly specialized domain knowledge, or creating innovative technologies will be minimally affected; whereas, other occupations such as providing captions for images or answering questions about a text or document are more likely to be affected. Routine-based jobs in general are more likely to be dislodged by advanced technologies ( Acemoglu 2002 ). Using the basic definitions of skills that are standard in O*Net, Eloundou et al. ( 2023 ) found a clear negative correlation between jobs requiring knowledge of science and critical thinking skills and the likelihood that AI will “take over” the job. These findings reinforce our main point—the best way to gain job-proof skills is with critical thinking.

The effect of online technologies on wages is complicated because of the large number of factors that come together to determine earnings. Acemoglu and Autor ( 2011 ) advocated for a model that simultaneously considers the level of the tasks required for any job (low, medium, and high), where a high level of skill is defined as one that allows employees to perform a variety of tasks, the demand for the tasks, and technological changes that can complement a task or replace it. They assert that employment has become increasingly polarized with the growth in both high education, high wage occupations and low education, and low wage occupations in the United States and the European Union. To understand and predict which occupations will be most disrupted by AI (and other developing technologies), an investigator will need to simultaneously consider all of these variables. Technological advancements can generate shifts in demand, favoring either high- or low-skilled workers. According to Acemoglu and Autor ( 2011 ), we can expect some of the largest disruptive effects at the middle level of skills, where some of the tasks performed at this level can be more easily replaced by new technologies, with widespread employment growth in high- and low-skilled occupations.

4. Business-University Collaborations

The pursuit of promoting high standards of critical thinking in university students across various academic disciplines is a challenging endeavor that should be leveraged through collaboration with stakeholders. In such collaborations, stakeholders can contribute to refining the skills required by learners and bring their own perspectives to academic instruction. This close partnership between universities and stakeholders helps minimize gaps and mismatches in the transition to the labor market, facilitates research collaboration, and increases student motivation.

Collaborations between businesses and universities have gained increasing importance in today’s rapidly evolving educational and economic landscape. These partnerships are instrumental in bridging the gap between academic learning and the real-world skills demanded by the job market. One key aspect of business-university collaboration (BUC) is the alignment of curricula with the dynamic needs of industries. This entails the joint effort of higher education institutions (HEIs) and industry experts to design, develop, and deliver educational programs that equip students with practical, job-ready skills. The curriculum design phase involves tailoring study programs, courses, and modules to address skills gaps and align with the specific requirements of employers.

Moreover, BUC extends beyond the classroom. Collaborations often involve business engagement in educational activities, including guest lectures, internships, co-op programs, and research projects. These interactions provide students with invaluable exposure to real-world scenarios, allowing them to apply theoretical knowledge in practical settings.

In essence, BUC is a multifaceted partnership that benefits both students and businesses. It ensures that educational programs remain relevant, fostering a seamless transition from academia to the workforce. This collaborative approach not only enhances students’ employability but also contributes to the overall growth and innovation of industries.

Operationalizing the collaboration implicates a particular focus on curriculum design, development, and delivery. These involve the collaboration between higher education institutions and labor market partners to create or enhance undergraduate or postgraduate study programs, courses, or modules. This collaborative effort aims to address skills gaps, align curricula with employers’ needs, integrate training initiatives, and improve graduates’ employability. Additionally, curriculum delivery includes various forms of business involvement, such as guest lectures, placements, supervision, mentoring, and work-based learning activities.

While the existing literature often discusses the barriers and motivations for university-business collaboration ( Healy et al. 2014 ; Orazbayeva et al. 2020 ), there is a need for more empirical insights into the roles and responsibilities of each party engaged in joint curriculum design, development, and delivery, as well as lessons learned from these collaborations ( Rebelo et al. 2023 ).

4.1. Why Do We Need Higher Education’s Help?

In the preceding sections of this paper, we delved into the disruptive forces of artificial intelligence (AI) on the job market and the critical need for individuals to adapt to these changes by developing “job-proof skills”. The rise of online technologies such as ChatGPT presents both opportunities and challenges, particularly in fields where middle-level skills are required. To effectively tackle these challenges, we must turn our attention to the pivotal role of education and the cultivation of essential skills such as critical thinking.

We highlighted how AI is rapidly transforming various industries and the need for individuals to adapt to these changes. Moreover, we explored the question of whether critical thinking can be learned, showcasing research evidence that supports the teachability of this skill. Now, we shall explore practical strategies for fostering critical thinking skills through collaborations between universities and businesses. The idea here is to create an educational framework that equips students with the capabilities needed to thrive in the evolving workforce.

Building upon the success of two European projects, “Critical thinking across higher education curricula—CRITHINKEDU” and “Critical thinking for successful jobs—THINK4JOBS”, we argue that incorporating practical experience and CT development through apprenticeships is a possible action for better higher education classes. This collaborative approach between HEI and LMO designed to address the differing perspectives and terminologies used by these two entities regarding critical thinking could be an important curriculum design for the better adaptation of job market technology disruptions.

Research conducted by Eloundou et al. ( 2023 ), which shows that critical thinking skills and science skills are less likely to be taken by AI, compels us to sustain the THINK4JOBS apprenticeship curricula as a possible teaching protocol for critical thinking enhancement to face challenges posed by AI at work.

The results from these projects demonstrate significant progress in students’ critical thinking skills and dispositions. These improvements, as highlighted below in Section 4.3 , underscore the effectiveness of embedding critical thinking in the curriculum. The guidelines formulated for implementing Critical Thinking Blended Apprenticeship Curricula provide a roadmap for educators to follow when effectively integrating critical thinking into their courses.

As we ponder the possibility of a world where critical thinking is widespread, we can envision a future where individuals are equipped to confront the ideological fanaticism that threatens global stability. Critical thinking, as both a cognitive skill and a disposition, has the potential to shape a workforce capable of adapting to the ever-changing landscape of work, making informed decisions, and contributing to a more rational and democratic world. The THINK4JOBS project emphasizes the practical steps taken to prepare students for the future job market and sets the stage for further exploration of the role of critical thinking in addressing global challenges, including AI presence in the job market.

4.2. CRITHINKEDU Proctocol for Critical Thinking Education across Curricula

Given that the best education for the future of work is the acquisition of critical thinking skills, how can we facilitate this sort of education? One way to obtain a job-proof education is to create classes with the help of labor market organizations. Two projects funded by the European Union were designed to bring to life the idea that better communication and collaboration between universities and employers result in a better adaptation of the curriculum, especially a curriculum involving critical thinking skill development.

Between 2016 and 2019, the project “Critical thinking across the European higher education curriculum—CRITHINKEDU” focused on how CT is taught in various academic domains. The CRITHINKEDU project, involving universities across Europe, exemplifies how academia and industry can join forces to bridge the gap between classroom learning and real-world job demands. This initiative aimed to enhance the curriculum by explicitly emphasizing critical thinking skill development. It revealed that employers across various fields value critical thinking, and they perceive it as essential for recent graduates entering the workforce.

The participants were eleven universities from nine European countries (Belgium, Czech Republic, Greece, Italy, Spain, Portugal, Romania, Lithuania, and Ireland; Dominguez 2018). Qualitative research was conducted with 32 focus groups comprised of professionals from various European countries and fields. The findings align with previous studies: “CT is a set of interconnected skills (interpretation, inference, analysis, explanation, evaluation, self-regulation”, see Payan-Carreira et al. ( 2023, p. 16 ), and dispositions (open-mindedness, refection, attentiveness, organization, perseverance, intrinsic goal motivation ( Payan-Carreira et al. 2023 ), essential for recent graduates in response to labor market demands. However, an important consideration is that the practical application of CT varies across professional fields. The participants in this study defined the ideal critical thinker as someone with a cultivated mindset, motivated to learn and improve, and equipped with cognitive and behavioral tools to anticipate, regulate, and monitor their thinking. CT is associated with problem-solving and decision-making and is intertwined with other skills such as proactivity, adaptability, creativity, emotional intelligence, communication, and teamwork. The report from this project also introduced “a European collection of the Critical Thinking skills and dispositions needed in different professional fields for the 21st century” ( Dominguez 2018 ), which categorizes CT skills and dispositions based on professional fields and offers a basis for defining learning objectives and adapting university curricula. This study provides valuable insights from 189 European employers into CT needs in the labor market for new graduates. The interviewed professionals had an obvious preference for CT skills in STEM fields and an obvious preference for dispositions in the Humanities. Social Sciences and bio-medical sciences professionals were equally interested in CT skills and dispositions, with a slight preference for dispositions ( Dominguez 2018, p. 28 ).

4.3. Next Steps: THINK4JOBS Blended Appreticeship Curricula

After the termination of the CRITHINKEDU project, partners from Romania, Greece, Lithuania, and Portugal, with the addition of a new partner from Germany, proposed a new research application: “Critical Thinking for Successful Jobs—THINK4JOBS” ( www.think4jobs.uowm.gr ). The idea was to utilize the results from the previous project and, together with labor market organizations, create new courses that are more adapted to the reality of the future of work. The core element of the classes was explicit teaching of critical thinking, using real-life cases and methods. In an apprenticeship model, critical thinking skills are embedded in a relevant context. The value of realistic contexts is that students can see the need for the skills being taught in a workplace scenario. Relevant contexts enhance student engagement and motivation to learn. Dumitru et al. ( 2021 ) focused on improving students’ critical thinking skills and dispositions through collaboration between Higher Education Institutions (HEIs) and Labor Market Organizations (LMOs). The aim was to bridge the gap between HEI curricula and the expectations of the labor market by incorporating apprenticeships that provide practical experience and CT development.

The process of mapping responses from those in the labor market organizations onto college curricula involved the use of research methods such as observation, focus groups, and documentary analysis, with stakeholders from HEIs and LMOs participating. The findings indicated that while there were no definitive “gaps” between HEIs and LMOs, there were contextual differences in the approach to CT. HEIs focus on long-term career preparation, while LMOs emphasize short-term learning strategies. The terminology and expression of CT also differed between the two contexts. Based on the findings, ten work-based scenarios were created, with one from each discipline involved in the project. Overall, the report ( Dumitru et al. 2021 ) highlighted the different goals and perspectives of HEIs and LMOs regarding CT, emphasizing the need for collaboration and a common understanding of which skills should be included in the college curriculum.

There is a different context in the approach to CT, since HEIs usually use different learning activities, focusing more on career preparation with long-term goals, while LMOs follow compact and short-term learning and teaching strategies. Furthermore, the findings suggest that CT is a new workplace requirement and that HEIs and LMOs do not choose the same terminology when referring to the concept, with HEIs usually choosing scientific terms. Another element that emerged is that CT is generally expressed in a declarative way in higher education institutions, while in LMOs the application to specific cases follows a more procedural approach. Put another way, LMOs are focused on making a profit, while HEI is focused on being socially responsible.

In the second phase of the project, partners ( Pnevmatikos et al. 2021 ) focused on the development of a collaborative training curriculum for Higher Education Instructors and LMO tutors. The purpose of the training was to enhance comprehension and knowledge of critical thinking for both sides of this collaboration, since previous research indicated a potential lack of conceptual and procedural understanding between these two entities. Additionally, the training aimed to facilitate the promotion, support, and evaluation of students’ CT skills within apprenticeship curricula, as well as the creation of blended curricula utilizing an open-source learning platform. The training course encompassed workshops that delved into various aspects of CT, including analyzing and reassembling ideas about CT, formulating a working definition of CT, instructional methodologies, blended learning techniques, usage of a learning platform, CT assessment, and the development of a Memorandum of Understanding (MoU) between higher education institutions and LMOs. The participants’ knowledge about these topics was assessed through pre- and post-training online questionnaires. Although data analysis showed various predicted trends, only perceived self-confidence in the topics covered during the training obtained statistical significance ( Pnevmatikos et al. 2021 ).

In the final report from this project, Payan-Carreira et al. ( 2023 ) presented the results of the implementation of the critical thinking Blended Apprenticeships Curricula (CTBAC) and discussed the improvements in critical thinking skills and dispositions observed in students. The study involved cross-disciplinary analysis and assessed changes before and after the piloting activities. A total of 609 students participated, and their critical thinking skills and dispositions were evaluated.

The consortium chose the Critical Thinking Self-Assessment Scale (CTSAS) developed by Nair ( 2011 ) as an instrument to assess CT skills based on an earlier conceptualization ( Facione 1990 ). The questionnaire has been tested in various geographic and cultural contexts, demonstrating good reliability, internal consistency, and confirmatory factor analysis results. However, the original CTSAS was considered too long to complete, consisting of 115 items, so a shorter version was specifically developed for this project. The short form of the questionnaire (CTSAS-SF) was created through a two-step process. Items with loading weights below .500 were eliminated, resulting in 84 remaining items. Redundant and non-cognitive-focused items were marked for elimination, leaving 60 items. The short form maintained the original scale’s framework and utilized a seven-point Likert scale ranging from 0 (Never) to 6 (Always) for students to respond to items assessing various dimensions and subdimensions of CT skills.

The CTSAS-SF validation process, with confirmatory factor analysis, resulted in two models with equivalent satisfactory goodness-of-fit indices. Model 4, the second-order factor model (RMSEA = .051; TLI = .924; CFI = .927), had a chi-square/df ratio of 2.33. The Cronbach alpha of the overall instrument was excellent (α = .969). Sample items are shown in Table 1 .

Sample items forming Critical Thinking Self-Assessment Scale (CTSAS), Nair ( 2011 ).

NO. of ItemItemSkill
1 Interpretation
10 Analysis
22 Evaluation
31 Inference

Compared to instruments for assessing CT skills, the availability of instruments for measuring critical thinking (CT) dispositions is limited. However, one of the instruments adopted by the consortium to assess CT dispositions is the Student-Educator Negotiated Critical Thinking Dispositions Scale (SENCTDS), which was developed by Quinn et al. ( 2020 ). The scale was validated with a mixed population of Irish and American undergraduate students. The scale considers a variety of CT dispositions that the authors consider important for the labor market and real-world decision-making. Some of the items in the scale combine Facione ’s ( 1990 ) original CT dispositions into new dimensions that are relevant to academic and labor market success, such as organization, perseverance, and intrinsic goal motivation. The scale consists of six dimensions (Reflection, Attentiveness, Open-mindedness, Organization, Perseverance, and Intrinsic Goal Motivation) and presents statements for students to respond to using a 7-point Likert scale. The Likert scale ranges from 1 (strongly disagree) to 7 (strongly agree). The original version of the SENCTDS contains 21 items. The validation process, with confirmatory factor analysis, identified only one model presenting a satisfactory goodness-of-fit index—model 3, comprised of six correlated factors (RMSEA = .054; TLI = .974; CFI = .969) with a chi-square/df ratio of 2.57. The instrument presented a high Cronbach alpha (α = .842), suggesting a strong internal consistency of the instrument. Sample items are presented in Table 2 .

Sample items from Student-Educator Negotiated Critical Thinking Dispositions Scale (SENCTDS), developed by Quinn et al. ( 2020 ).

No. of ItemItemDisposition
2 Reflection
6 Attentiveness
11 Open-mindedness
13 Organization
21 Intrinsic goal motivation

The analysis showed gains in critical thinking skills and indicated that changes were more prominent in skills than dispositions. All skills (interpretation, analysis, inference, explanation, self-regulation, and evaluation) obtained significant differences between the pretest and posttest, with p ≤ .0001 to all skills, plus the integrated critical thinking skills score was t = 9.705 and p ≤ .0001, which demonstrates strong significant difference between pre- and the posttest. Dispositions displayed no significant differences regarding the integrated score, but showed significant differences in reflection (t = 1.766, p = .079), open-mindedness (t = 2.636, p = .009), organization (t = 2.568, p = .011), and intrinsic goal motivation (t = 1.712, p = .088).

Based on the findings from the implementation of the blended apprenticeship curricula, the following guidelines were formulated for implementing Critical Thinking Blended Apprenticeship Curricula ( Payan-Carreira et al. 2023 ):

  • Provide an explanation of the importance of critical thinking—Clearly communicate to students why critical thinking is a vital skill in today’s workforce and how it is valued in specific professions. Explicitly incorporate the development of critical thinking as an outcome of the course.
  • Emphasize continuous and pervasive CT training—To achieve success, there should be a concerted effort across disciplinary curricula to foster students’ critical thinking skills and dispositions. Skills require training, and dispositions necessitate the internalization of desired attitudes. Therefore, sufficient time and a collaborative approach at the disciplinary level are necessary for consistent and significant progress.
  • Allocate dedicated time—Building on the previous point, it is essential to allocate specific time within the course to work on the proposed critical thinking goals. Students and educators need to schedule activities and create opportunities for preparation, development, and feedback exchange. This ensures that the intervention leads to meaningful, lasting learning.
  • Establish connections with real-world scenarios—Foster student engagement and improve their perception of learning experiences by incorporating case studies that reflect situations professionals encounter in their daily work. By grounding the learning content in reality, students are more likely to be motivated and actively participate in the educational process.

Foster reflection on CT skills and dispositions—Offer students the chance to reflect on their reasoning processes and the attitudes they have developed throughout their learning experiences. Encouraging reflective thinking enhances the effectiveness of learning interventions and helps cultivate a deeper understanding of one’s experiences.

These steps aim to guide educators in effectively implementing the critical thinking blended apprenticeship curricula while also maximizing the impact of critical thinking development in students.

The two European projects made a great start in integrating the skills that employers want employees to learn from university curricula, but the results are nonetheless provisional. There is not a clear agreement among participating universities regarding how best to teach critical thinking, nor any regarding its importance for future jobs. We urge that more work should be done to nurture critical thinking within university curricula in order to provide our current students—who represent the future of the workforce—the much-wanted job-proof skills they need.

5. European Recommendations and Good Practices

Critical thinking stands as a pivotal goal for European Higher Education Institutions. To facilitate the attainment of this objective, we present an educational protocol that draws from comprehensive research and practical experiences, including insights from the CRITHINKEDU project. This protocol amalgamates insights from both theoretical and empirical studies on critical thinking with practical strategies for its cultivation.

Recommendations go toward signing memorandums of understanding between universities and labor market organizations to cultivate strong partnerships ( Rebelo et al. 2023 ). Effective collaboration between universities and businesses is crucial in fostering critical thinking. This partnership thrives on the synergy that results when academic institutions and businesses combine their expertise, resources, and perspectives. Strategies such as aligning goals, fostering long-term commitment, and promoting a culture of collaboration can strengthen these partnerships and ensure that academic research is harmoniously aligned with real-world needs.

Another recommendation relates to the formulation of compelling goals . Accurate and transparent goals are fundamental to the successful implementation of university-industry collaborations to promote critical thinking. These goals must be clearly defined and easily understood at multiple levels, from the institutional to the program and course levels. Recognition of critical thinking as an overarching goal implies its integration into assessment and evaluation processes.

Another recommendation is to develop flexible curricula . To effectively foster critical thinking, curricula must demonstrate adaptability and responsiveness to emerging trends and market demands. The use of agile curriculum design methodologies and the involvement of business partners in curriculum development is of great value. Approaches such as problem-based and case-based learning facilitate rapid adaptation to evolving market needs, such as the use of AI-powered software to solve work tasks better and faster. Regular feedback mechanisms and ongoing collaboration with business partners ensure that curricula remain relevant and flexible.

Incorporating real-world challenges and case studies into curricula bridges the gap between academia and the business world, creating an environment that encourages experiential learning. The active involvement of business stakeholders in providing relevant challenges plays a key role. Students’ problem-solving skills are enhanced by shifting from traditional teaching methods to project-based, problem-based, or case-based learning. Engaging students through apprenticeships, internships, guest lectures, and seminars immerses them in authentic work environments and fosters their professional development.

Ongoing, multi-faceted evaluation is a cornerstone of the collaboration between higher education and the business community to cultivate critical thinking. Assessment includes measuring learners’ progress in critical thinking, the effectiveness of curricula, and the impact of partnerships through the use of key performance indicators.

Regarding how to implement a critical thinking curriculum, pedagogical research ( Elen et al. 2019 ) suggests that in the development of critical thinking, whether it is regarded as a skill, disposition, or a combination of both, three categories of supportive measures can be identified: modeling, induction, and declaration.

Modeling: Support the development of critical thinking skills by demonstrating what it means to think critically at the institutional, programmatic, and course levels, considering multiple perspectives and alternative viewpoints.

Induction: Support critical thinking development by provoking critical thinking through the presentation of open-ended questions, unstructured tasks, complex problems, and real-world issues. The exact nature of “induction” and how it is implemented may vary across fields and disciplines. Induction can be carried out in a variety of ways; for example, presenting unstructured problems, providing authentic tasks, encouraging constructive controversy, asking “why” questions, or encouraging student autonomy.

Explanation: Promote the development of critical thinking by articulating or explicitly stating what is at stake, what strategies can be used, and what criteria must be met. This explanation can take the form of oral or written communication and should always be explicit and specific. Declaring and making things explicit can be accomplished in a variety of ways, including using critical thinking rubrics, developing elaborate concept maps, providing feedback on critical thinking, and engaging in discussion and reflection on critical issues.

This integrated approach, encompassing university-business collaboration and an educational protocol, underscores the significance of critical thinking in higher education. It provides a structured framework for nurturing this essential skill by aligning objectives, fostering partnerships, adapting curricula, and implementing ongoing evaluation practices. In doing so, educational institutions are better poised to equip students with the critical thinking skills needed to thrive in a rapidly evolving world.

6. Concluding Remarks or Can Critical THINKING Save the World?

In summary, the dynamic interaction between universities, businesses, and the evolving technology landscape, including the rise of artificial intelligence (AI) and online technologies, underscore the critical need to nurture and develop students’ critical thinking skills. As we navigate the challenges posed by AI and the ever-expanding digital realm, collaborative efforts between academia and industry have proven to be instrumental in preparing students for the future job market.

Incorporating real-world experiences, such as apprenticeships, into the curriculum is an important step toward improving students’ critical thinking skills in real-world contexts. Projects such as “Critical thinking across higher education curricula—CRITHINKEDU” and “Critical thinking for successful jobs—THINK4JOBS” have demonstrated the potential of these collaborations to bridge the gap between classroom learning and industry needs. In addition, the development of flexible curricula that can adapt to the evolving needs of the job market, especially considering online technologies, is essential. By integrating real-world challenges and case studies into the curriculum, students gain valuable problem-solving skills and are better prepared to navigate the complexities of the digital age.

Ongoing assessment and evaluation are critical components of this collaborative effort, ensuring that critical thinking remains a central focus and that students are making meaningful progress in acquiring this essential skill.

With the disruption of AI and the ubiquity of online technologies, the integration of critical thinking into higher education curricula is more important than ever. It enables students not only to thrive in a technology-driven world, but also to contribute to a rational, democratic, and globally interconnected society. The partnerships forged between universities and businesses, along with a well-defined educational protocol, provide a roadmap for cultivating these essential skills and preparing students for the challenges and opportunities of the future job market. The imperative to foster critical thinking in university curricula remains a fundamental step in equipping tomorrow’s workforce to navigate the complexities of an AI-influenced job market and a rapidly changing world.

Lilienfeld ( 2007, para. 3 ) said it well: “The greatest threat to the world is ideological fanaticism, by ideological fanaticism I mean the unshakeable conviction that one’s belief system and that of other in-group members is always right and righteous and that others’ belief systems are always wrong and wrong-headed”. Imagine a world where (most or even many) people use the skills of critical thinking. Just maybe, CT could save the world.

The job market will require a psychologically adaptable toolkit, and we propose that critical thinking is an essential component therein. The disruptions imposed by new technological advances such as AI will require students to learn new employable skills because we will need not just an engineer, but a critical thinking engineer; not just a programmer, but a critical thinking programmer; and not just a journalist, but a critical thinking journalist. The dignity of workers—their humanity and our collective survival—may well depend on CT, a very human creation.

Acknowledgments

We sincerely thank Dana Dunn, Moravian University, for comments on an earlier version of this manuscript.

Funding Statement

Daniela Dumitru received funding from European Commission/EACEA, through the ERASMUS+ Programme, “Critical Thinking for Successful Jobs—Think4Jobs” Project, with the reference number 2020-1-EL01-KA203-078797.

Author Contributions

Conceptualization, D.F.H. and D.D.; investigation, D.F.H. and D.D.; resources, D.F.H. and D.D.; writing—original draft preparation, D.F.H. and D.D.; writing—review and editing, D.F.H. and D.D. All authors have read and agreed to the published version of the manuscript.

Conflicts of Interest

The authors declare no conflict of interest.

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Key-Leadership-Skills - IMD Business School

The 8 key leadership skills you need to know in 2024

Anyone can be placed in a leadership role, but  to be good and thrive in that position requires solid leadership skills . Leadership skills are typically at the top of the list of competencies that recruiters focus on when hiring, or when managers are promoted from within an organization.

Effective leadership skills are crucial, both in a professional and personal capacity and are vital in facilitating effective team dynamics, driving success, managing change, and promoting personal and professional development.

Some of the world’s largest companies hunt for people with well-honed leadership skills to fill their most sought after executive positions.

8 key leadership skills you need to know about:

  • Relationship building
  • Agility and adaptability
  • Innovation and creativity
  • Employee motivation
  • Decision-making
  • Conflict management
  • Negotiation
  • Critical Thinking

1. Relationship building (the foundation of a high-performing team)

Some leaders will say they that they do not need to be loved in the workplace to succeed. This may be true, but to build a cohesive and more engaged team, great managers need the  leadership skills  to forge strong working relationships with their employees.

Leaders with strong, trusting and authentic relationships with their teams know that investing time in building these bonds makes them more effective as a leader, and creates a foundation for success.

Good working relationships increase employee engagement and according to Gallup’s meta-analysis of employee engagement, business units with good employee engagement have 41% fewer quality defects and 37% less absenteeism. A 21% increase in productivity was also seen to result from higher employee engagement.

So even if you think you don’t need to be loved in the workplace, you will definitely need to be skilled in building good relationships in order to be an  effective leader.  

If your team is highly engaged and happy in the workplace, you are likely to be well  respected as a leader  with employees who love what they do, and hopefully the strong relationships you cultivate will help your team perform at their highest level.

Tips for leaders to navigate relationships in the workplace »

2. Agility and adaptability (stay at the cutting edge as a leader)

In a study conducted by Development Dimensions International in 2008, one of the most important leadership qualities, was the ability to facilitate change. Fast-forward to 2024, adaptability is  one of the most important  leadership skills. 

Leaders need to contend with a hyper-competitive business environment, geo-politics, climate change, the changes advanced by the COVID-19 pandemic and many more factors, all of which require leaders to adapt and develop agility.

Effective leaders must be able to adapt to both internal, and external changes – even if that means working outside of your comfort zone. As a leader you need to develop a lifelong learning mentality to ensure that you are not left behind by shifts in your industry, and can give your business the competitive edge. This is where as a leader you need to be agile and adaptable, which is easier said than done.

One key way to develop  leadership agility and adaptability  is to be accountable and assume your responsibilities, making sure that you have laid out a plan on how you should respond to change.

This plan should contain an achievable timeline, allowing you to constantly check your progress on how well you are adapting to the change and how you are exemplifying this to your team.

Read IMD article on agile leadership in an age of digital disruption »

3. Innovation and creativity (learn to push your boundaries)

Innovation in leadership  is of utmost importance for every company. Successful innovation begins with ideation — the phase where outstanding ideas are developed and become the foundation of innovation success.

Consider some of the industry leaders, what did it take for Apple to become a leader technology industry? They made innovations to products with their customers in mind.

Steve Jobs, and perhaps even more so Tim Cook led the innovation and creativity for Apple Inc. by continuously forging ahead of the competition, and this probably made them some of the most  innovative leaders  within the tech industry.

The increasing demand for creativity and innovation will continue to be a driving force for executives, as  who must harness their leadership skills in these areas to be effective and competitive.

 - IMD Business School

4. Employee motivation (improve engagement and efficiency)

In close connection with relationship building, the ability to  motivate your workforce  is as important as keeping employee engagement high. One of the most effective  leadership skills  is knowing how to continuously motivate employees, which requires leaders to be connected to their teams and attentive to what is going on around them.

In a study done by the firm Interact on 10,000 employees in the US which cited that the number 1 complaint (63%) from employees concerning their managers is lack of appreciation, and, conversely, when managers appreciate their contribution, their engagement increases by 60%.

In another study by Westminster College, it was found that boosting morale is the top (32%) motivational technique employees prefer. If employees are not motivated, the company can be negatively affected (financially) with absenteeism, attrition and low productivity.

Motivated employees are much more engaged, they are also more self-confident in what they do, and can do. This leads them to know how to react in difficult situations and develop innovative ideas that could help optimize business performance.

5. Decision-making (leading with conviction)

A leader is tasked with making decisions all the time. To be an effective leader, those  decision making skills  need to be top notch. Critical decisions affecting your organization on a large scale need to be sound, rational and solid.

In reality, your decisions as a leader will determine your – and potentially your organization’s – success. Making decisions, however big or small, are a fundamental part of Leadership, as a leader you need to develop strong decision-making skills and have the conviction to  stand by your decisions,  whilst also recognizing the need to adapt when those decisions do not lead to the desired outcome. It is a unique balancing act.

Remember, some decisions may not always be favorable. Making an unpopular but necessary decision is probably one of the most difficult tasks as a leader, but it is vital that as a leader you are able to recognize your responsibilities and make clear decisions for your team or organization.

📝 Try an exercise for better decision making »

6. Conflict management (keeping the peace)

According to the American Management Association, managers spend at least 24% of their time managing conflict. Conflict can happen in any area of business.

A conflict is considered to be any issue between two or more individuals that can potentially disrupt work. Conflict in business may go beyond the workplace as it can involve customers, suppliers and even competitors.

When a conflict arises, an  effective leader  should be able to jump in and resolve or at least mitigate the conflict before it affects the business negatively. When properly dealt with, a conflict may even turn out to be positive for your organization, as it can often lead to stronger bonds or new ideas.

To be effective as a leader, you must be good at identifying conflict, and have foresight on how to resolve it. It is also essential to be rational when faced with confrontation. Conflict management is no doubt one of the most important leadership competencies but Robyn Short cited a study that found 60% of U.S. employees have not received any conflict management skills training.

As a leader, it is important that you are able to manage conflict, but developing these same skills in your team can help avoid conflict altogether.

How to manage conflict: Six essentials from a former FBI hostage negotiator »

7. Negotiation (winning the game)

Negotiation is a process where two parties with different ideals get together and mutually agree on what an outcome should be. According to Skills You Need, the process of negotiation involves 6 stages:

  • Preparation
  • Clarification of goals
  • Negotiation towards a Win-Win outcome
  • Implementation of a course of action

Good negotiations can be beneficial to an organization because they will build better relationships, both internally and externally. They will also help find the best long-term solution by getting the most out of two different sides. An effective leader must be well versed in his negotiation style to move an organization forward.

As a leader, negotiation is used to understand the interests of your employees and to find ways of satisfying those interests, in order to achieve organizational goals.

Tips on using negotiation to achieve positive outcomes »

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8. Critical Thinking (understand the links between ideas)

Leading a business is unquestionably challenging. To be successful, a leader must make a lot of difficult decisions, often under pressure. Research by the Brandon Hall Group shows that  critical thinking  is the most important skill required of leaders to successfully lead an organization.

Critical thinking is the ability to think clearly, whilst building a logical connection between different ideas. Critical thinkers are often intelligent decision makers, highly analytical and generally always rational. Critical thinking is a learned skill, and generally involves three steps:

Step 1 – Frame

Complex problems are rarely what they appear to be on first look. To better understand what you are dealing with, frame the problem by asking yourself “What is my problem?” Hint: you can safely assume that whatever you think your problem is right now probably isn’t your actual problem.

Step 2 – Explore

Do not rely on intuition. No matter how much faith you have in your own judgment, if you rely strictly on your instincts you will miss the opportunity to see things from an alternative perspective. Instead, explore potential solutions. That is, ask yourself “How may I solve my problem?” It is equally important to explore what matters to you; that is, the various attributes of a solution that would make it more attractive to you.

Step 3 – Decide

In most cases, one solution isn’t consistently superior to all others on all attributes. To make your decision, answer your question, “How should I solve my problem?” Surface the trade-offs for each solution, identifying what you are ready to give away that you value so that you can get a little more of something else that you value even more.

Frame, explore, decide, or FrED, for short. For most complex problems, your understanding of the problem changes as you progress through the analysis. The three steps aren’t so much a linear sequence as they are elements of an iterative loop. Do not hesitate to revise previous conclusions as new evidence surfaces.

Typically,  critical thinkers will rigorously question ideas and assumptions, they will always seek to determine whether the ideas, arguments and findings represent the true picture and are commonly able to recognize inconsistencies and errors in reasoning to achieve the desired outcome.

Sharpen your critical thinking skills with IMD »

Women leaders - IMD Business School

Leadership is crucial to the success of individuals, teams, and organizations. It encompasses diverse skills, qualities, and approaches that empower individuals to guide and inspire others toward achieving common goals. As the business environment continues to evolve, so will the concept of leadership — adapting to meet the demands and challenges of a dynamic world. […]

 - IMD Business School

Imagine navigating a ship through uncharted waters in the dark, with each crew member holding a piece of the map. That’s the challenge of leadership in today’s dynamic, ever-evolving business landscape. How do you, as a leader, unite these diverse pieces to chart a successful course? The answer lies in inclusive leadership. In a world […]

 - IMD Business School

What if you could supercharge your leadership development in a way that’s tailored specifically to you? Today’s business leaders are under immense pressure to deliver. It’s not just about achieving quarterly targets; it’s about being a visionary, a strategic thinker, and a great manager.  That’s where executive coaching comes in. Far from being a sign […]

 - IMD Business School

Do you believe each team member has a unique strength that can fuel innovation and solve complex challenges? If your answer is yes, you might want to explore the landscape of laissez-faire leadership. Laissez-faire leadership, a term many have heard but few completely understand, is growing more relevant in today’s ever-changing, complex work environments. It […]

What is decision making?

Signpost with three blank signs on sky backgrounds

Decisions, decisions. When was the last time you struggled with a choice? Maybe it was this morning, when you decided to hit the snooze button—again. Perhaps it was at a restaurant, with a miles-long menu and the server standing over you. Or maybe it was when you left your closet in a shambles after trying on seven different outfits before a big presentation. Often, making a decision—even a seemingly simple one—can be difficult. And people will go to great lengths—and pay serious sums of money—to avoid having to make a choice. The expensive tasting menu at the restaurant, for example. Or limiting your closet choices to black turtlenecks, à la Steve Jobs.

Get to know and directly engage with senior McKinsey experts on decision making

Aaron De Smet is a senior partner in McKinsey’s New Jersey office, Eileen Kelly Rinaudo  is McKinsey’s global director of advancing women executives and is based in the New York office, Frithjof Lund is a senior partner in the Oslo office, and Leigh Weiss is a senior adviser in the Boston office.

If you’ve ever wrestled with a decision at work, you’re definitely not alone. According to McKinsey research, executives spend a significant portion of their time— nearly 40 percent , on average—making decisions. Worse, they believe most of that time is poorly used. People struggle with decisions so much so that we actually get exhausted from having to decide too much, a phenomenon called decision fatigue.

But decision fatigue isn’t the only cost of ineffective decision making. According to a McKinsey survey of more than 1,200 global business leaders, inefficient decision making costs a typical Fortune 500 company 530,000 days  of managers’ time each year, equivalent to about $250 million in annual wages. That’s a lot of turtlenecks.

How can business leaders ease the burden of decision making and put this time and money to better use? Read on to learn the ins and outs of smart decision making—and how to put it to work.

Learn more about our People & Organizational Performance Practice .

How can organizations untangle ineffective decision-making processes?

McKinsey research has shown that agile is the ultimate solution for many organizations looking to streamline their decision making . Agile organizations are more likely to put decision making in the right hands, are faster at reacting to (or anticipating) shifts in the business environment, and often attract top talent who prefer working at companies with greater empowerment and fewer layers of management.

For organizations looking to become more agile, it’s possible to quickly boost decision-making efficiency by categorizing the type of decision to be made and adjusting the approach accordingly. In the next section, we review three types of decision making and how to optimize the process for each.

What are three keys to faster, better decisions?

Business leaders today have access to more sophisticated data than ever before. But it hasn’t necessarily made decision making any easier. For one thing, organizational dynamics—such as unclear roles, overreliance on consensus, and death by committee—can get in the way of straightforward decision making. And more data often means more decisions to be taken, which can become too much for one person, team, or department. This can make it more difficult for leaders to cleanly delegate, which in turn can lead to a decline in productivity.

Leaders are growing increasingly frustrated with broken decision-making processes, slow deliberations, and uneven decision-making outcomes. Fewer than half  of the 1,200 respondents of a McKinsey survey report that decisions are timely, and 61 percent say that at least half the time they spend making decisions is ineffective.

What’s the solution? According to McKinsey research, effective solutions center around categorizing decision types and organizing different processes to support each type. Further, each decision category should be assigned its own practice—stimulating debate, for example, or empowering employees—to yield improvements in effectiveness.

Here are the three decision categories  that matter most to senior leaders, and the standout practice that makes the biggest difference for each type of decision.

  • Big-bet decisions are infrequent but high risk, such as acquisitions. These decisions carry the potential to shape the future of the company, and as a result are generally made by top leaders and the board. Spurring productive debate by assigning someone to argue the case for and against a potential decision can improve big-bet decision making.
  • Cross-cutting decisions, such as pricing, can be frequent and high risk. These are usually made by business unit heads, in cross-functional forums as part of a collaborative process. These types of decisions can be improved by doubling down on process refinement. The ideal process should be one that helps clarify objectives, measures, and targets.
  • Delegated decisions are frequent but low risk and are handled by an individual or working team with some input from others. Delegated decision making can be improved by ensuring that the responsibility for the decision is firmly in the hands of those closest to the work. This approach also enhances engagement and accountability.

In addition, business leaders can take the following four actions to help sustain rapid decision making :

  • Focus on the game-changing decisions, ones that will help an organization create value and serve its purpose.
  • Convene only necessary meetings, and eliminate lengthy reports. Turn unnecessary meetings into emails, and watch productivity bloom. For necessary meetings, provide short, well-prepared prereads to aid in decision making.
  • Clarify the roles of decision makers and other voices. Who has a vote, and who has a voice?
  • Push decision-making authority to the front line—and tolerate mistakes.

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Introducing McKinsey Explainers : Direct answers to complex questions

How can business leaders effectively delegate decision making.

Business is more complex and dynamic than ever, meaning business leaders are faced with needing to make more decisions in less time. Decision making takes up an inordinate amount of management’s time—up to 70 percent for some executives—which leads to inefficiencies and opportunity costs.

As discussed above, organizations should treat different types of decisions differently . Decisions should be classified  according to their frequency, risk, and importance. Delegated decisions are the most mysterious for many organizations: they are the most frequent, and yet the least understood. Only about a quarter of survey respondents  report that their organizations make high-quality and speedy delegated decisions. And yet delegated decisions, because they happen so often, can have a big impact on organizational culture.

The key to better delegated decisions is to empower employees by giving them the authority and confidence to act. That means not simply telling employees which decisions they can or can’t make; it means giving employees the tools they need to make high-quality decisions and the right level of guidance as they do so.

Here’s how to support delegation and employee empowerment:

  • Ensure that your organization has a well-defined, universally understood strategy. When the strategic intent of an organization is clear, empowerment is much easier because it allows teams to pull in the same direction.
  • Clearly define roles and responsibilities. At the foundation of all empowerment efforts is a clear understanding of who is responsible for what, including who has input and who doesn’t.
  • Invest in capability building (and coaching) up front. To help managers spend meaningful coaching time, organizations should also invest in managers’ leadership skills.
  • Build an empowerment-oriented culture. Leaders should role model mindsets that promote empowerment, and managers should build the coaching skills they want to see. Managers and employees, in particular, will need to get comfortable with failure as a necessary step to success.
  • Decide when to get involved. Managers should spend effort up front to decide what is worth their focused attention. They should know when it’s appropriate to provide close guidance and when not to.

How can you guard against bias in decision making?

Cognitive bias is real. We all fall prey, no matter how we try to guard ourselves against it. And cognitive and organizational bias undermines good decision making, whether you’re choosing what to have for lunch or whether to put in a bid to acquire another company.

Here are some of the most common cognitive biases and strategies for how to avoid them:

  • Confirmation bias. Often, when we already believe something, our minds seek out information to support that belief—whether or not it is actually true. Confirmation bias  involves overweighting evidence that supports our belief, underweighting evidence against our belief, or even failing to search impartially for evidence in the first place. Confirmation bias is one of the most common traps organizational decision makers fall into. One famous—and painful—example of confirmation bias is when Blockbuster passed up the opportunity  to buy a fledgling Netflix for $50 million in 2000. (Actually, that’s putting it politely. Netflix executives remember being “laughed out” of Blockbuster’s offices.) Fresh off the dot-com bubble burst of 2000, Blockbuster executives likely concluded that Netflix had approached them out of desperation—not that Netflix actually had a baby unicorn on its hands.
  • Herd mentality. First observed by Charles Mackay in his 1841 study of crowd psychology, herd mentality happens when information that’s available to the group is determined to be more useful than privately held knowledge. Individuals buy into this bias because there’s safety in the herd. But ignoring competing viewpoints might ultimately be costly. To counter this, try a teardown exercise , wherein two teams use scenarios, advanced analytics, and role-playing to identify how a herd might react to a decision, and to ensure they can refute public perceptions.
  • Sunk-cost fallacy. Executives frequently hold onto underperforming business units or projects because of emotional or legacy attachment . Equally, business leaders hate shutting projects down . This, researchers say, is due to the ingrained belief that if everyone works hard enough, anything can be turned into gold. McKinsey research indicates two techniques for understanding when to hold on and when to let go. First, change the burden of proof from why an asset should be cut to why it should be retained. Next, categorize business investments according to whether they should be grown, maintained, or disposed of—and follow clearly differentiated investment rules  for each group.
  • Ignoring unpleasant information. Researchers call this the “ostrich effect”—when people figuratively bury their heads in the sand , ignoring information that will make their lives more difficult. One study, for example, found that investors were more likely to check the value of their portfolios when the markets overall were rising, and less likely to do so when the markets were flat or falling. One way to help get around this is to engage in a readout process, where individuals or teams summarize discussions as they happen. This increases the likelihood that everyone leaves a meeting with the same understanding of what was said.
  • Halo effect. Important personal and professional choices are frequently affected by people’s tendency to make specific judgments based on general impressions . Humans are tempted to use simple mental frames to understand complicated ideas, which means we frequently draw conclusions faster than we should. The halo effect is particularly common in hiring decisions. To avoid this bias, structured interviews can help mitigate the essentializing tendency. When candidates are measured against indicators, intuition is less likely to play a role.

For more common biases and how to beat them, check out McKinsey’s Bias Busters Collection .

Learn more about Strategy & Corporate Finance consulting  at McKinsey—and check out job opportunities related to decision making if you’re interested in working at McKinsey.

Articles referenced include:

  • “ Bias busters: When the crowd isn’t necessarily wise ,” McKinsey Quarterly , May 23, 2022, Eileen Kelly Rinaudo , Tim Koller , and Derek Schatz
  • “ Boards and decision making ,” April 8, 2021, Aaron De Smet , Frithjof Lund , Suzanne Nimocks, and Leigh Weiss
  • “ To unlock better decision making, plan better meetings ,” November 9, 2020, Aaron De Smet , Simon London, and Leigh Weiss
  • “ Reimagine decision making to improve speed and quality ,” September 14, 2020, Julie Hughes , J. R. Maxwell , and Leigh Weiss
  • “ For smarter decisions, empower your employees ,” September 9, 2020, Aaron De Smet , Caitlin Hewes, and Leigh Weiss
  • “ Bias busters: Lifting your head from the sand ,” McKinsey Quarterly , August 18, 2020, Eileen Kelly Rinaudo
  • “ Decision making in uncertain times ,” March 24, 2020, Andrea Alexander, Aaron De Smet , and Leigh Weiss
  • “ Bias busters: Avoiding snap judgments ,” McKinsey Quarterly , November 6, 2019, Tim Koller , Dan Lovallo, and Phil Rosenzweig
  • “ Three keys to faster, better decisions ,” McKinsey Quarterly , May 1, 2019, Aaron De Smet , Gregor Jost , and Leigh Weiss
  • “ Decision making in the age of urgency ,” April 30, 2019, Iskandar Aminov, Aaron De Smet , Gregor Jost , and David Mendelsohn
  • “ Bias busters: Pruning projects proactively ,” McKinsey Quarterly , February 6, 2019, Tim Koller , Dan Lovallo, and Zane Williams
  • “ Decision making in your organization: Cutting through the clutter ,” McKinsey Quarterly , January 16, 2018, Aaron De Smet , Simon London, and Leigh Weiss
  • “ Untangling your organization’s decision making ,” McKinsey Quarterly , June 21, 2017, Aaron De Smet , Gerald Lackey, and Leigh Weiss
  • “ Are you ready to decide? ,” McKinsey Quarterly , April 1, 2015, Philip Meissner, Olivier Sibony, and Torsten Wulf.

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