resume examples for retail sales

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7 Retail Sales Associate Resume Examples for 2024

Retail Sales Associate

Best for candidates with 3+ years of experience.

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Retail Sales Associate Resume

• Retail Sales Associate Resumes by Type
• Retail Sales Associate Resumes by Store

As a retail sales associate, you act as the face of the business, interacting with hundreds of potential buyers per day. Meeting sales targets and exceeding customer expectations while standing on your feet all day can often feel like two full-time jobs.

The last thing you should worry about is  writing a winning resume  and making a cover letter .

Fortunately, we’ve got you covered.

We’ve analyzed hundreds of retail sales associate resumes to determine what makes a successful retail resume . Then we applied what we’ve learned to create seven retail sales associate resume examples for all career levels.

Use these resume examples and helpful suggestions to help create a resume that gets you more job interviews in 2024!

or download as PDF

Why this resume works

• It shows dedication and a genuine interest in the position, a major green flag for employers.
• A resume summary is essentially a two-to-three sentence run-down of your qualifications and achievements. This means a summary is primarily for associates with at least 10 years of experience.
• If you haven’t been in the industry that long, you can opt for a  resume objective  instead, which focuses more on your skills and enthusiasm for the position.

Retail Clothing Sales Associate Resume

• When choosing what skills to include, check the  job description  first. The employer will likely have a host of skills they require from their applicant, and you can pick from their list.
• Of course, only include skills that you actually possess. Lying on your resume isn’t a good way to start a new job!
• Avoid words that don’t mean much, like “helped” or “assisted.” Instead, include direct verbs that relate to your position as a medical office assistant, such as “coordinated,” “communicated,” and “implemented.”

Cell Phone Retail Sales Associate Resume

• For example, instead of saying “assisted employees with additional training resources,” say “launched secondary training modules to help employees solve technical issues.” The latter phrase clearly describes the type of training and why it was implemented.
• Avoid being weeded out by including 4 to 10 skills you possess that match the  sales associate job description .
• Good examples of relevant skills are product knowledge, leadership, point of sale (POS), organization, time-management, and communication skills.

High-end Retail Sales Associate Resume

• That means your high-end retail sales associate resume needs to show how you’ve improved the shopping environment for customers in the past.
• Including metrics and specific responsibilities go hand-in-hand to show employers you have the skills to create a five-start shopping experience for their customers.
• You can take the time to go more in-depth about an achievement or accomplishment in your  retail sales associate cover letter .
• Once your content is corrected, use a spellcheck tool or  our resume checker  to review for errors and suggest improvements; every detail counts, so triple-check your resume before you hand it off!

Entry-level Retail Sales Associate Resume

• Even a job in an unrelated industry can showcase relevant skills like customer service, verbal communication, multi-tasking, and more.
• So if you can, list at least three previous positions in work experience whether it’s directly applicable to retail sales or not.
• You can also include relevant  hobbies and interests on your entry-level retail sales associate resume . Adding two to three hobbies can showcase skills like critical thinking and creativity, plus they give you fun talking points for a job interview!

Kohl’s Sales Associate Resume

• Demonstrate your skills , knowledge and proficiency in sales and marketing tools, and how well you leveraged them to enhance customer satisfaction.

H&M Retail Sales Associate Resume

• Use it to prove your track record in enhancing customer satisfaction, sharing your knowledge of products, and ensuring they are served efficiently and effectively. This will guarantee that your resume will stand out from the rest of the applicants.

Related resume guides

• Store Manager
• Assistant Manager

Resume Worded   |  Proven Resume Examples

• Resume Examples
• Sales Resumes

11 Retail Resume Examples - Here's What Works In 2024

Now that we’ve seen how essential the retail industry is, retail workers have never been so in demand. if you’re new to retail or looking for your next position, this guide has you covered with everything you need to know to write an effective resume, including sample templates for you to use..

Retail is a demanding and fast-paced industry. If you’re starting out in retail — or looking to move up the chain — you’ll need communication skills, great customer service, and the ability to solve problems on the fly. For those serious about the business, employers are also looking for people with business acumen, cultural awareness, and strong numeracy skills. While many retail jobs are part-time, there’s also an ongoing need for professional, full-time retail workers. You don’t need a specific background or experience to work in retail — soft skills, a good work ethic, and a professional, can-do attitude will get you a long way, especially in entry-level positions. In 2023 and beyond, look out for a growing shift toward online retail and eCommerce as well as emerging trends like machine learning, personalized shopping experiences, and influencer marketing. Technical skills, sales, marketing, and social media savvy will all land you ahead of the curve when it comes to retail positions in the near future.

Retail Resume Templates

Jump to a template:

• Retail Associate
• Retail Manager
• Retail Salesperson / Retail Salesman
• Retail Sales Manager
• Retail Pharmacist
• Store Manager

Jump to a resource:

• Keywords for Retail Resumes

Retail Resume Tips

• Action Verbs to Use
• Related Sales Resumes

Get advice on each section of your resume:

Template 1 of 11: Retail Associate Resume Example

Retail associates work in a variety of industries and environments. Typically, they are responsible for the management, sales, and day-to-day operations of a retail store. The retail associate has many tasks they will be responsible for on the average day, including interacting with customers, processing sales, organizing and cataloging inventory, cash and transaction management, upselling, store KPI monitoring and reporting, and more. A retail associate is a great entry-level opportunity for someone with the right skills. To be considered for this role, typically a high school diploma is required, but an associates degree can help you land this role with more ease. Hiring managers will look for someone with previous customer-facing experience, such as prior roles held as a clerk, store officer, or customer support representative. Ideal candidates for this role have superb customer service skills, strong organizational skills, and no issue multi-tasking.

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Tips to help you write your Retail Associate resume in 2024

   highlight your ability to connect with customers.

The retail associate is the face of the store and brand. For this reason, it’s important to show what a positive impact you can make on the store’s image. Your resume should highlight any experience you have creating a valuable customer experience, or any customer satisfaction ratings you personally helped improve at prior jobs.

   Showcase your experience using POS software and systems

Most retail stores use point of sale (POS) systems to complete sales and track revenue. It’s important that you understand how to operate a POS system to land this job. Any specific retail software or POS system(s) you are proficient in should be clearly outlined on your resume in the skills section.

Skills you can include on your Retail Associate resume

Template 2 of 11: retail associate resume example.

Retail associates are front-line sales assistants and the face of any retail store. As a retail associate, you’ll be working with customers as well as processing payments, cleaning, and handling stock. In many stores, you may be responsible for upselling and meeting sales goals, so make sure your resume highlights your soft skills as well as any previous sales or customer service experience.

   Title of resume contains retail keywords

Using the exact title of the job you’re applying for is an easy way to tailor your resume and get past ATS — particularly if you don’t have a lot of experience in a similar role. You can often find similar roles listed under different titles, like Retail Associate, Sales Associate, and Cashier, so make sure to include those keywords somewhere on your resume.

   Other projects and qualifications

Listing volunteer work, projects, and short courses is a great way to bulk up your resume — as long as they’re relevant! This is especially true for students and recent graduates, who might not otherwise have a lot of traditional work experience. But don’t just stuff your resume — stick to particularly prestigious awards and qualifications you’re likely to need on the job.

Template 3 of 11: Retail Manager Resume Example

As a retail manager, you’ll be responsible for the day-to-day running of a store — think balancing a budget, scheduling shifts, setting sales targets, and motivating a team. There are multiple routes to becoming a retail manager, including working your way up the ladder as a sales associate, transitioning from a management role in a different sector, or pursuing a degree in business or another field relevant to your industry.

Tips to help you write your Retail Manager resume in 2024

   shows growth in promotions through retail positions.

When hiring for a management position, recruiters want to see leadership and ambition, which often means steady career progression. If you’ve been promoted to a higher position, simply list both titles under the same company heading. Even without a title bump, you can show growth by listing increased responsibilities in your bullet point achievements.

   Bullet points feature strong action verbs which stress leadership skills

Leadership is a soft skill, which means you can’t simply list it in your skills section and move on. Instead, demonstrate it by leading with strong action verbs like “managed,” “directed,” and “oversaw.” Including clear metrics, like the size of the team you led, makes your achievements easy for a hiring manager to understand at a glance.

Skills you can include on your Retail Manager resume

Template 4 of 11: retail salesperson / retail salesman resume example.

Retail salespeople need a big dose of people skills alongside an awareness of sales and marketing strategies, business trends, and basic software and point of sale (POS) hardware. Retail salespeople need to demonstrate their ability to make a sale and may even work on commission, so make sure to emphasize the times you exceeded sales goals or provided excellent customer service.

Tips to help you write your Retail Salesperson / Retail Salesman resume in 2024

   numbers and metrics relevant to the retail job title.

When it comes to sales, numbers are key. In other words, quantify your achievements! “Exceeded sales goals” sounds okay, but “exceeded commission goals each week by at least 15%” makes the scope of your accomplishment much clearer. If you have numbers for the amount of revenue you generated, sales you processed, or promotions you upsold — use them.

   Good use of skills section to stress retail and client-facing skills

A longer list of skills isn’t always more impressive. Keep your skills section easy for hiring managers to digest by listing only the most relevant hard skills you possess. For retail sales, this means things like POS and operating systems and data entry software. Soft skills, like communication and customer service, should go in your bullet points where you can quantify them.

Skills you can include on your Retail Salesperson / Retail Salesman resume

Template 5 of 11: retail sales manager resume example.

A retail sales manager is someone who oversees the sales processes and operations for a retail store. Depending on the company, the retail sales manager may oversee just one location or several stores within a region. As a retail sales manager, you will be responsible for overseeing sales within the store, conducting loss prevention strategies, tracking key KPIs, training retail sales associates, and more. To become a retail sales manager, you’ll need a combination of relevant experience and skills. Typically, hiring managers will look for someone with a minimum of an associate’s degree, although adequate experience may substitute for a college education in some cases. It’s extremely important that candidates for this role have considerable client-facing, customer service, and sales experience. Prior roles held as a customer care representative or inside sales representative are preferable.

Tips to help you write your Retail Sales Manager resume in 2024

   showcase your prior experience training and managing junior employees.

To become a retail sales manager, it’s important to show hiring managers that you have leadership skills. The retail sales manager will be primarily responsible for leading employee training, development, and conflict resolution. As such, it’s important to highlight times where you have successfully managed or trained employees in the past.

   Highlight any experience you have interpreting sales data

Often, retail sales managers will be asked to track and interpret data about their store’s sales and customer activity. Highlight skills such as sales management, sales forecasting, and data entry on your resume will help you stand out for this role.

Skills you can include on your Retail Sales Manager resume

Template 6 of 11: retail sales manager resume example.

If you have experience in sales and customer service, and great organizational abilities, a role as a retail sales manager might be right for you. The retail sales manager oversees the daily operations of a retail store’s sales department. They typically manage the sales staff, set sales goals, monitor revenue, develop and maintain store budgets, track inventory levels, and train new sales staff. There are many ways to become a retail sales manager. A combination of education and relevant knowledge is ideal. A bachelor's degree in business is preferable for this role, though some organizations may overlook lacking education if the candidate has significant retail sales experience. It’s important that candidates for the role have previous sales experiences, such as prior roles held as retail sales specialists or business development representative. It’s also important that candidates demonstrate the desired skills, such as sales planning, budget planning, inventory management, and people management skills.

   Detail any prior experience improving a sales team’s productivity or morale

Retail sales jobs are often transient because they are popular roles among young people. Managing young salespeople is no easy task. The retail sales manager must be knowledgeable in creative techniques to engage and retain their staff - as such, it’s important to highlight the experience you have improving staff morale on your resume.

   Demonstrate your ability to implement sales strategies and incentives

As a retail sales manager, you will be tasked with implementing new strategies to boost sales and revenue. As such, it’s important to detail any experience you have creating and effectively executing new sales strategies or incentives on your resume.

Template 7 of 11: Retail Sales Manager Resume Example

Retail sales managers are on the front lines of sales, meaning they will be having more customer interactions than sales managers in other positions. This applicant shows that they have the ability to work with both customers and employees in a way that supports business sustainability.

   Emphasis on customer relationships

Businesses that are looking for retail sales managers are primarily looking for competent, friendly faces that will be able to handle any situation that arises for customers on the sales floor (or off of it). This applicant does that by referencing their focus on fostering “a positive customer experience”, attaining over 96 percent customer satisfaction with their team, and expanding the customer account base by 35 percent, to highlight a few instances. To demonstrate that you have an affinity for building and maintaining constructive customer relationships, you should aim to emphasize customer- or client-centered accomplishments at your past positions.

   Interpersonal skills are indicated through achievements

While all sales managers can be expected to have a degree of interpersonal skills, retail sales managers generally need to have the ability to keep both their customers and their employees happy. In this resume, the applicant includes several accomplishments that give the impression that they have a solid ability to work with others. As examples, they list how they were among the few who received a teaching fellowship at their university, as well as their work to develop a project that led to 85 percent employee retention. If you want to show hiring managers that you care for others in a way that elevates their performance, provide data points that support it.

Template 8 of 11: Retail Sales Manager Resume Example

Template 9 of 11: Retail Pharmacist Resume Example

A retail pharmacist is someone who approves, fills, and manages prescriptions. They may work at a privately owned pharmacy or for a corporate chain pharmacy. These professionals are responsible for receiving incoming scripts, filling them, ensuring medication is up to code, educating patients on their medication, and more. To land this role, you will need a relevant educational background. A degree in pharmacology or biology is most desirable. Moreover, you will need adequate internship experience and/or certifications to become a retail pharmacist. Apart from looking for the right education and technical skills, hiring managers will also be looking for someone who has customer-facing experience and strong organizational skills.

Tips to help you write your Retail Pharmacist resume in 2024

   research the qualifications needed to become a retail pharmacist in your region.

Different states will have differing requirements to become a retail pharmacist. Some states may require a high education degree or particular licensing. It’s important to research your state's educational requirements to become a retail pharmacist and ensure you meet the necessary qualifications.

   Highlight your knowledge of drug safety

Retail pharmacists have the important responsibility of informing the public about the drugs they are prescribed. On your resume, you should highlight your ability to identify drugs with potential for abuse or misuse and highlight any experience you have effectively explaining complex pharmaceutical topics to an array of audiences.

Skills you can include on your Retail Pharmacist resume

Template 10 of 11: retail pharmacist resume example.

Retail pharmacists work in a retail environment, rather than in a hospital or healthcare setting. As a retail pharmacist, you’ll be responsible for dispensing prescriptions, counselling patients and providing advice on health and medication, and managing your store. This might include managing other staff, monitoring inventory, and ensuring compliance with safety regulations, which means your resume needs to emphasize both hard and soft skills.

   Focused on retail pharmacy

When applying for a specialized position like pharmacy, it’s best to include only your most relevant experience on your resume. If you don’t have a long work history, it’s okay to include more general retail experience, but ideally, you should focus on your experience as a pharmacist or pharmacy technician. If your degree is more relevant than your experience, list your education first.

   Use a resume summary if appropriate

A resume summary isn’t just helpful for career changers — it can quickly contextualize your experience and highlight your top achievements. In your resume summary, include one or two of your most impressive accomplishments as well as a quick overview of the size of any teams you’ve led or the environments in which you’ve previously worked.

Template 11 of 11: Store Manager Resume Example

As a Store Manager, you're the backbone of a retail outlet - the linchpin holding everything together. From managing inventory to mentoring employees, your role is cross-functional and dynamic. Recently, companies are seeking store managers who are not just operations-savvy but also familiar with digital tools for inventory management and sales analytics. So, when you're crafting your resume, it's crucial that you not only highlight your past achievements but also illustrate your adaptability and potential for growth. More than just experience, your ability to lead and motivate a team towards meeting sales targets is highly valued. Include specifics about your leadership approach and the results it has yielded. Consider this a narrative of your professional journey; it's about your adaptability, leadership, and your command over retail fundamentals.

Tips to help you write your Store Manager resume in 2024

   showcase digital literacy.

In the modern retail space, digital tools are increasingly important. Add a section about your familiarity with inventory management software, POS systems, and other retail-specific digital tools. Show your willingness to learn and adapt to technological advances.

   Emphasize on leadership and team management

As a Store Manager, you're responsible for the team’s performance. Highlight instances where you've successfully managed a team, resolved conflicts, or improved staff performance. Metrics showing improved team performance under your leadership can make your resume stand out.

Skills you can include on your Store Manager resume

As a hiring manager who has worked with top retail companies like Walmart, Target, and Macy's, I've reviewed countless resumes for retail positions. The following tips will help you create a strong resume that stands out to recruiters and hiring managers in the retail industry.

   Highlight your customer service skills

Retail jobs heavily rely on excellent customer service skills. Make sure to emphasize your ability to interact with customers and provide top-notch service.

Instead of simply listing 'customer service' as a skill, provide specific examples of how you've demonstrated this skill in your previous roles:

• Assisted an average of 50 customers per day, addressing their concerns and providing solutions
• Maintained a customer satisfaction rating of 95% based on feedback surveys
• Resolved customer complaints efficiently, resulting in a 20% increase in repeat customers

   Showcase your sales achievements

Retail employers value candidates who can drive sales and contribute to the company's bottom line. If you have sales experience, make sure to highlight your accomplishments using specific numbers and metrics.

• Consistently exceeded monthly sales targets by 15% on average
• Generated $50,000 in additional revenue through upselling and cross-selling techniques
• Ranked as the top sales associate for three consecutive quarters

Quantifying your achievements helps recruiters understand the impact you've made in your previous roles and how you can contribute to their organization.

   Include relevant retail skills

When listing your skills, focus on those that are most relevant to the retail industry. Some examples include:

• Point of Sale (POS) system proficiency
• Inventory management
• Visual merchandising
• Loss prevention
• Product knowledge

Avoid listing generic skills that don't specifically relate to retail, such as 'Microsoft Office' or 'teamwork'. Instead, prioritize skills that demonstrate your ability to succeed in a retail environment.

   Tailor your resume to the specific role

Retail positions can vary greatly, from sales associates to store managers. Make sure to tailor your resume to the specific role you're applying for.

For example, if you're applying for a visual merchandiser position, emphasize your experience in creating attractive displays and arranging products. On the other hand, if you're applying for a store manager role, focus on your leadership skills and ability to manage a team.

By customizing your resume for each role, you demonstrate to the hiring manager that you understand the specific requirements of the position and have the relevant skills and experience to excel in it.

   Demonstrate career progression

Hiring managers appreciate candidates who have shown growth and progression in their careers. If you've held multiple positions within the retail industry, highlight how you've taken on increasing levels of responsibility over time.

Sales Associate, ABC Retail (2018-2020) - Consistently met and exceeded sales targets - Provided excellent customer service, resulting in high customer satisfaction ratings Assistant Store Manager, ABC Retail (2020-Present) - Managed a team of 15 sales associates - Implemented new inventory management system, reducing stockouts by 30%

By showcasing your career progression, you demonstrate your ability to adapt, learn, and take on new challenges within the retail industry.

   Highlight relevant certifications and training

If you have completed any certifications or training programs relevant to the retail industry, make sure to include them on your resume. This can include:

• Customer service training
• Loss prevention certification
• Product knowledge training
• Sales techniques workshops

Including these certifications and training programs demonstrates your commitment to professional development and your dedication to excelling in your retail career.

Remember, only include certifications and training that are directly relevant to the retail industry and the specific role you're applying for. Avoid listing irrelevant or outdated certifications that don't add value to your application.

Writing Your Retail Resume: Section By Section

  header, 1. include your full name and contact details.

Your header should include your full name, phone number, and email address. Make sure your email address is professional - avoid using nicknames or numbers. You can also include a link to your LinkedIn profile if you have one.

Here's an example of a well-formatted header:

• 555-123-4567 | [email protected] | linkedin.com/in/johnsmith

Avoid cluttering your header with unnecessary details like:

• 123 Main St, Anytown USA 12345
• 555-123-4567 | [email protected] | johnsmith.com | @johnsmith | linkedin.com/in/johnsmith | facebook.com/johnsmith

2. Skip the full address

In the past, including your full mailing address was standard on resumes. However, in today's digital age, it's no longer necessary and takes up valuable space. Instead, just include your city and state if you're applying for local retail jobs.

For example:

John Smith Seattle, WA 555-123-4567 | [email protected]

Avoid including your full street address like this:

John Smith 123 Main St Seattle, WA 98101 555-123-4567 | [email protected]

3. Highlight your retail specialization

If you specialize in a particular area of retail, consider including it as a subtitle under your name. This quickly communicates your expertise to hiring managers. Some examples:

• John Smith Retail Manager | Fashion & Apparel
• Jane Doe Sales Associate | Consumer Electronics

However, avoid getting too specific or wordy with retail job titles, like:

• John Smith Retail Sales Supervisor and Visual Merchandising Coordinator
• Jane Doe Customer Service Representative specializing in Troubleshooting Technical Issues for eCommerce Retailers

  Summary

A resume summary is an optional section that highlights your most relevant qualifications for the job you're applying for. While it's not a must-have on your resume, it can be beneficial if you're changing careers, have extensive experience, or want to provide additional context not covered elsewhere in your resume. However, avoid using an objective statement, as it's outdated and focuses on what you want rather than what you can offer the employer.

When crafting your retail resume summary, focus on showcasing your skills, experience, and achievements that align with the job requirements. Use metrics and specific examples to illustrate your impact and value. Keep it concise and objective, avoiding buzzwords and soft skills.

To learn how to write an effective resume summary for your Retail resume, or figure out if you need one, please read Retail Resume Summary Examples , or Retail Resume Objective Examples .

1. Highlight your retail expertise

Emphasize your retail background and the specific areas where you excel. Consider including:

• Years of experience in the retail industry
• Types of stores or products you've worked with
• Key responsibilities and skills (e.g., customer service, sales, merchandising)

Example of a strong retail resume summary:

Accomplished retail professional with over 5 years of experience in high-end fashion boutiques. Skilled in delivering exceptional customer service, driving sales, and creating visually appealing product displays. Consistently exceeded sales targets by 20% and received multiple Employee of the Month awards.

2. Tailor your summary to the job

Customize your resume summary to the specific retail position you're applying for. Review the job description and identify the key requirements and skills the employer is looking for. Then, incorporate those elements into your summary.

For example, if you're applying for a retail management position, your summary might look like this:

Dynamic retail leader with 8+ years of experience managing high-volume stores. Proven track record of building and motivating teams, implementing effective sales strategies, and optimizing store operations. Increased annual revenue by 15% and improved customer satisfaction scores by 25%.

In contrast, a generic summary that fails to target the specific role might read:

Experienced retail professional seeking a challenging position in a fast-paced environment. Strong communication and organizational skills. Committed to delivering excellent customer service.

3. Showcase your unique value proposition

Use your resume summary to highlight what sets you apart from other candidates. Focus on your most impressive achievements, skills, or experiences that are relevant to the retail position.

For instance, if you have a track record of successfully training and mentoring new hires, you could mention:

• Trained and mentored 15+ new sales associates, resulting in a 95% retention rate and improved team performance

Or, if you have experience with visual merchandising and store displays, you might include:

• Created engaging product displays that increased foot traffic and sales by 10%

Avoid using generic or overused phrases that don't offer any unique value, such as:

• Team player with strong communication skills
• Detail-oriented and organized

  Experience

Your work experience section is the heart of your resume. It's where you show hiring managers how you've applied your skills to make an impact for your previous employers. In this section, we'll break down all the components that go into writing a strong work experience section for a retail resume, including how to select the right experiences to showcase, and how to write about them effectively.

1. Focus on your most relevant and recent retail experiences

When selecting which experiences to include on your retail resume, prioritize positions that are most relevant to the job you're applying for, and are within the last 10 years. If you're applying for a sales associate role, focus on previous retail sales positions.

Avoid listing every job you've ever had. Instead, curate your list intentionally:

• Sales Associate, ABC Clothing Retailer, 2019-2022
• Cashier, XYZ Department Store, 2018-2019

Older or less relevant positions, like a high school summer job or a non-retail position, can be left off. Keep your work experience focused on what matters most for the role at hand.

2. Use strong action verbs to describe your retail accomplishments

When writing about your retail experiences, start each bullet point with a strong action verb that showcases the skills you deployed. Instead of writing passive descriptions like:

• Responsible for assisting customers on the sales floor

Use powerful action verbs to make your contributions clear:

• Greeted customers and provided friendly, knowledgeable assistance in selecting products
• Managed cash register and processed up to $10K in transactions per shift

Other great verbs for retail: sold, merchandised, stocked, resolved (customer issues), operated (POS system). Show what you did, not just what you were responsible for.

3. Quantify your retail accomplishments with metrics

Numbers speak louder than words on a resume. Whenever possible, quantify your retail achievements to give hiring managers a concrete sense of your capabilities:

• Exceeded sales goals by 20% for 6 consecutive months
• Cross-sold an average of $50 in additional products per customer
• Managed up to 5 associates per shift in assistant manager role

Not every bullet needs a number, but aim to include at least 1-2 per position. If you don't have access to exact metrics, estimates are okay too. Even general numbers like "Assisted 50+ customers per day with product selection and recommendations" are impactful.

4. Highlight your career progression and promotions

Showing advancement and increasing responsibilities in your retail career is a great way to catch a hiring manager's eye. If you've been promoted, make that clear:

Sales Associate, ABC Retailer, 2018-2022 Promoted to Senior Sales Associate in 2020 Trained and mentored 5 new sales team members Served as point person for escalated customer service issues

If your job title didn't change but your role grew, you can still show that progression:

Cashier, XYZ Store, 2019-2022 Began as cashier and was cross-trained to assist in merchandising, inventory, and customer service Stepped up to open and close the store as needed

Showing you've earned additional responsibilities and skills tells potential employers you'll be an engaged, growth-oriented team member.

  Education

The education section of your resume is an important component, especially if you are a recent graduate or have limited work experience. When applying for retail jobs, it's essential to highlight your relevant educational background and any coursework or training that may be applicable to the role. Here are some tips to help you craft an effective education section for your retail resume.

1. List your education in reverse chronological order

Start with your most recent degree or educational program and work backwards. This format allows hiring managers to quickly identify your highest level of education and any recent accomplishments.

Here's an example of how to list your education in reverse chronological order:

• Bachelor of Science in Business Administration, ABC University, Graduated: May 2023
• Associate of Arts in Marketing, XYZ Community College, Graduated: May 2021

2. Include relevant coursework and projects

If you are a recent graduate or have completed courses that are directly applicable to the retail industry, consider including them in your education section. This can help demonstrate your knowledge and skills to potential employers.

However, avoid listing every course you've taken. Instead, focus on those that are most relevant to the retail job you're applying for, such as:

• Retail Management
• Consumer Behavior
• Sales Techniques
• Visual Merchandising

3. Highlight relevant certifications and training

In addition to formal education, include any relevant certifications or training you have completed that may be valuable in a retail setting. This can include:

• Customer Service Certification
• Point of Sale (POS) System Training
• Loss Prevention Training
• Product Knowledge Workshops

These certifications and training programs demonstrate your commitment to professional development and can set you apart from other candidates.

4. Keep it concise for senior-level positions

If you are a senior-level professional with extensive work experience in the retail industry, your education section should be brief and to the point. Hiring managers will be more interested in your professional accomplishments and skills.

Here's an example of what not to do:

Bachelor of Arts in English Literature, XYZ University, Graduated: 1995 Relevant Coursework: Creative Writing, British Literature, American Literature, Poetry

Instead, keep it concise and focus on your degree and the institution:

Bachelor of Arts in English Literature, XYZ University

Action Verbs For Retail Resumes

Every retail position is public-facing to some degree, which means you should emphasize your ability to communicate, influence, and work as part of a team. If you want to highlight your business finesse, choose action verbs like Influenced, Promoted, and Recommended. If you’re aiming for a leadership position, action verbs like Motivated and Trained are ideal. For more ideas, check out our comprehensive list of resume action verbs . Leading with action verbs means your resume is focused on accomplishments, not duties — hiring managers are far more interested in knowing how many customers you successfully upsold than what areas of the store you cleaned. Remember that, at its core, retail is sales-oriented, which means that numbers are your friend. The more detailed you can be when listing your achievements, the more likely it is that your resume will wind up on the “yes” pile.

• Recommended

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Retail Resumes

Skills for retail resumes.

The skills you’ll want to list on your resume will depend on what type of retail you’re applying for — an experienced retail manager, for example, will need a very different skill set from an entry-level retail associate. In general, though, most retail jobs will call for a lot of soft skills — things like communication, problem solving, and customer service — that don’t belong on a skills list. Instead, highlight these skills through your bullet points, including metrics where you can to make the achievement more objective. You can list hard skills in the same way, or in a separate skills section. When it comes to hard skills, you’ll want to figure out which ones hiring managers are likely to be scanning for. Our list of top resume skills and keywords has analyzed over one million job descriptions to pull out the most relevant keywords recruiters and ATS are looking for.

• Store Management
• Merchandising
• Sales Management
• Retail Sales
• Marketing Strategy

Customer Service

• Inventory Management
• Business Planning
• Trend Analysis
• Business Development
• Customer Relationship Management (CRM)
• Business Strategy
• Sales Operations

How To Write Your Skills Section On a Retail Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Retail Resumes

This word cloud highlights the important keywords that appear on Retail job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Other sales resumes.

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• Retail Associate Resume Example
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• Tips for Retail Resumes
• Skills and Keywords to Add
• All Resume Examples
• Retail CV Examples
• Retail Cover Letter
• Retail Interview Guide
• Explore Alternative and Similar Careers

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Retail Sales Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the retail sales job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Provide client service works for existing funds. Create report/presentation that explain market environment, fund performance, manager outlook
• People work for people – uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment
• Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
• Love the idea of working in a commission based environment - the more you sell, the more you make
• Assist the Department Manager in ensuring the aesthetic and functional display of merchandise to maximize sales
• Assist the Department Manager in ensuring all direct-to-customer processes are complete on a daily basis
• Work with department manager to ensure merchandising and presentation meet the brand’s image standards
• Works with senior management to improve the cost-effectiveness of the
• Work with Senior Manager to develop and maintain metric driven sales strategy
• HR: recruitment, learning and development, performance management
• Evaluates sales professional development growth and provides effective performance monitoring and correction plans
• Provide regular reporting to Production Manager on retail performance within the assigned market
• Monitoring customer interactions and coaching for improvement; develops and trains employees
• Work with Sales Managers on weekly planner meetings
• Under the direction of Management, assist in various aspects of customer care, work order and register assistance, and facility maintenance
• Holds regular Vivint.Connect meetings with direct reports and actively coaches, develops and manages their performance
• Create and execute a sales plan that meets or exceeds established sales quota and support Company revenue and profit targets
• Assists management in reviewing the Partner Program and identifying any problems, concerns and/or opportunities for improvement
• Under the direction of management, executes promotions, sales tactics, spiffs and sales incentives
• Acting manager in manager’s absence
• Provide management with suggestions for improving volume, market share and price levels
• Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills
• A strong team player who can work across borders and cultures, and is able to collaborate internally in order to leverage the Firm's resources and global infrastructure
• Interior Design experience/knowledge,
• Ability to frequently move about the showroom over an 8-12 hour period
• Excellent time management and interpersonal skills
• Ability to overcome customer objections
• Comfortable with IT and financial software (Bloomberg, Reuters…)
• A good standard of public speaking and presentation skills
• Should be comfortable with the use of computers and frequent use of RF equipment. Proficient in POS transactions and is adaptable to new technology
• Strong Sales person, dynamic and enthusiastic

15 Retail Sales resume templates

Read our complete resume writing guides

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• Responsible for creating and developing Fund Buyers clients in France for BlackRock
• Effectively communicate activity with his Retail colleagues in the FraBelux region but also with other departments (iShares & Institutional teams)
• Ensure that internal systems, and databases are kept up to date with client information
• From a Sales background with proven experience in an Investment Bank or Asset Management firm
• Good knowledge of the French Retail market (Fund Buyers clients and their specific constraints)
• Master degree in Finance. CFA a plus
• Fluent in English is required. Other languages appreciated

UK Retail Sales, VP Resume Examples & Samples

• Responsible for client relationship management. This involves research, prospecting, client follow up, and servicing. Clients to include Discretionary, Stockbroker, IFA, Platforms and Life Companies
• Responsible for delivering against activity targets for calls and meetings and work persistently towards mutually agreeable sales and activity goals
• Responsibility for contributing to the delivery of annual aspirational target of new assets and net new revenue into the BFM, BGF and BCIF funds
• Responsibility for ensuring that all regulatory and legal requirements and standards are met
• Extensive travel required throughout the Northern region of the UK with the view that the successful candidate will be in the London office approximately twice a month
• Demonstrate dedication to the company and colleagues’ success and contribute to the group
• Exhibit in-depth knowledge on all funds and products, and have a high level of comfort in communicating this information to Financial Advisors and investors, Discretionary Fund Managers and Private Client Investment Managers
• Converse knowledgeably with managers, top producers, and other key personnel about the economy and portfolio management
• Promote team morale and be open and helpful in working/training with other BlackRock employees
• Utilise assistance and coordinate with sales desk to augment efforts in the field
• Read and interpret sales reports and other database information to dissect territory and enhance penetration levels
• Act as “one BlackRock”, particularly working closely with the iShares regional team to promote the firm to our clients
• The successful candidate will ideally have at least 5 years of relevant sales and relationship management experience in the North of the UK from a reputable house or houses
• The successful candidate will have a good working knowledge of the clients and local “industry”, having established themselves as a well-regarded relationship manager in the locale
• Market interest and knowledge is essential
• Good knowledge of the client landscape in UK market
• QCF Level 4

Retail Sales Resume Examples & Samples

• Work with the broader team to develop and execute an annual SE Asia business plan, including well defined sales strategies that will maximize sales across Blackrock’s product range of mutual funds and ETFs
• Manage relationships with existing clients, identify new business opportunities and develop strategic alliances with key partners
• Conduct presentations and sales training to intermediaries
• Represent BlackRock in the market place by extending our involvement in public speaking and increasing activity at industry events and forums
• Understand client needs and issues of concern, and strengthen existing client relationships on a professional level
• Proven track record of at least 6 years’ experience as a front line sales person in a high quality multi-product investment management environment, with expertise in selling investment products to Banks and insurance companies in ASEAN countries
• University degree holder and industry-based qualifications (ideally a CFA charterholder)
• Fluency in English and another SE Asian language preferred
• Experienced power point user

Retail Sales Director Resume Examples & Samples

• Defining the right strategy for the segment in France, in coordination with the BlackRock EMEA Retail strategy
• Effectively communicate activity with his Retail colleagues at the EMEA level but also with other departments in FraBelux (iShares & Institutional)
• Excellent knowledge of core and complex products (HF or Structured Products)
• From a Sales background with at least 10 years’ experience in an Investment Bank or Asset Management firm
• Strong knowledge of the French Retail market (Fund Buyers clients and their specific constraints)
• International experience is appreciated
• Responsible for sales & distribution of BlackRock products through the major retail channels
• Build strong relationships and trust with clients by trying to provide most relevant asset management solution to grow their assets
• Conduct effective investment seminars with excellent presentation skills
• Provide a wide variety of client service ranging from BlackRock’s general market perspectives, asset allocation, investment opinion to specific asset sector views
• Take the initiatives to launch proper new products with insight on client’s needs and business purpose
• Understand and track current product trends both internally and externally as the basis to formulate strategies in maximizing sales
• Provide required sales support in terms of ad hoc sales talk and Q&A write-ups, quarterly fund industry data collection and arrangement, market and product material generation, client seminar presentation, and etc
• Linguistic and numerical skills required
• Computer & Bloomberg proficiency
• Client-focused, mature and passionate
• Able to multi-task and work under pressure
• Minimum 5 years relevant industry experience
• University or post graduate preferably in Finance/Business/insurance
• Fluency in Korean and English

Disneyland Resort Retail Sales Resume Examples & Samples

• Weekly communication with Retail Sales Clients
• Provide support in the development of Sales plans for Retail Sales Clients
• Compile details from Retail Sales Clients to understand program needs, requirements and deadlines
• Partner with Distribution Marketing and Retail Sales Clients on creative tactics and logistical implementation
• Coordinate and execute 3rd party sales initiatives with external marketing companies such as News America
• Support the Retail Sales team to assist in meeting and exceeding sales goals
• Proven ability to manage multiple priorities to meet deadlines
• Demonstrated proficiency in Microsoft Excel working with pivot tables
• Demonstrated proficiency in Microsoft PowerPoint creating and editing presentations
• Demonstrated proficiency in marketing and communications experience
• Ability to multi-task with multiple partners and initiatives simultaneously
• Demonstrated proficiency in Microsoft Word and Outlook
• Currently enrolled, or graduated within 6 months of the start date of this internship, in an accredited college/university, earning a degree majoring in Marketing, Sales or a related major

Retail Sales Manager Resume Examples & Samples

• Two to three years of experiencein a loan origination experience Knowledge of conventional and/orgovernment guidelines Knowledge of processingunderwriting and/or closing procedures/federal lending regulations governingreal estate lending Ability to manage a heavypipeline of 50 plus loans Strong written and verbalcommunications skills Teamwork and customer serviceskills a must Self-motivated and highlyorganized
• Ability to prioritize multiple competing task
• Professionaland effective interpersonal skills
• Two to three years of experiencein a loan origination experience
• Knowledge of conventional and/orgovernment guidelines
• Knowledge of processingunderwriting and/or closing procedures/federal lending regulations governingreal estate lending
• Ability to manage a heavypipeline of 50 plus loans
• Strong written and verbalcommunications skills
• Teamwork and customer serviceskills a must
• Self-motivated and highlyorganized
• Current book of business in localmarket
• Familiar with FHA and HUDguidelines
• Strong computer skills includingMS applications and previous experience utilizing laptop technology forcommunication purposes including accessing rate, credit and loan statusinformation
• Solid time management skills andthe ability to organize, prioritize and perform multiple tasks simultaneously
• Ability to communicate clearlyand effectively, both verbally and in writing, across a variety of audiences
• Plan, prepare and execute events and promotions to increase volume and profitability
• Assist your Department Manager in developing employees with product knowledge skills
• Collaborate with the Department Manager and merchandising team to ensure that the customer received the finest in fit, quality, value and selection
• Assist the Department Manager to complete all inventory processes accurately and in a timely manner

Retail Sales & Service Experience Resume Examples & Samples

• Willow Grove
• King of Prussia
• Cherry Hill
• Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs
• Consistently seek trends and product knowledge and reinforce proper application techniques to act as an expert for the customer
• Minimum 1 year of Beauty industry experience required
• Maintain an active awareness of the merchandise available in the department and store; be able to direct customers as needed
• Assist at point of sale as necessary
• Tell customers all about upcoming events, our Nordstrom gift cards and RewardsTM program
• Basic math and written communication skills

Executive Director, Retail Sales Resume Examples & Samples

• Ensure each district is successfully meeting all Aveda retail business barometers, including: Comp Growth, Service Excellence, Average Unit Sales, Controllable Expenses and Retention
• Lead, develop and coach District Managers
• Partner with VP Retail & Institute Development to develop new innovative ideas, strategies and tests to consistently evolve retail business
• Partner with District Manager to work with salon partners, mall marketing managers and local community to create monthly events to drive more guests into the Experience Centers
• Ensure all districts are executing EC strategies through monthly reviews of District Managers EC action plans and results
• Continually communicate with peers to duplicate successful entrepreneurial opportunities
• 10 years Retail Management experience with a minimum of 3 years of multi store management
• Must possess track record of developing new innovative ideas and event strategies that were executed with measurably positive business results

Retail Sales Lead-men s Dept Resume Examples & Samples

• Be an ambassador of the brand and instill the Orvis Vision, Mission, Core Values, and Culture in the entire team by conducting oneself in a trustworthy manner with integrity and a positive attitude
• Achieve defined sales goals through excellent sales leadership, effective communication and coaching to sales associates for consistent world class service to all customers
• Foster a learning environment to develop associate skills, utilizing all company training programs and tools
• Complete additional assignments from store management, including but not limited to
• Flexibility in personal time commitments to be scheduled and do what is necessary based on the needs of the business
• Ability to receive and process large shipments of merchandise daily as well as implement and oversee the efficient organization of inventory flow
• Specialty retail experience in men's apparel
• Achieve monthly, quarterly and annual local revenue goals
• Cultivate new business efforts to grow spot, non-spot and digital revenue
• Provide consistent coaching and sales strategy for sellers
• Maintain effective interdepartmental relationships

Sales Manager, Retail Sales Resume Examples & Samples

• Develop sales strategies for existing and new accounts
• Interact with external clients to build partnerships on behalf of the Disneyland Resort
• Plan and execute effective marketing campaigns to support ticket products and promotions
• Analyze sales and marketing initiatives to form new strategies and/or adjust accordingly
• 2 – 5 years sales experience
• Detail-oriented, organized with strong time management skills
• Able to multi-task on diverse assignments
• Strong interpersonal skills and ability to build effective relationships
• Ability to analyze sales and marketing results to develop effective sales strategies
• Demonstated negotiation and problem solving skills
• Working knowledge of systems and processes to ensure technology solutions are working to maximize ticket sales

Retail Sales Home Loans Manager Resume Examples & Samples

• Manage multiple sales offices within local markets and aim for a sales volume of $200MM+ annually and manage 15+ associates
• Ability to attain CRE's strategy by recruiting strong Mortgage Loan Officers and coaching them to constantly improve production and performance, including improving customer satisfaction and cross selling other products
• Primary responsibility is leading and managing and coaching and training of MLO's that work under the manager
• Recruit, coach, mentor, and train the team of MLOs/MLAs
• Drive the MLOs/MLAs team to execute and deliver performance against established goals for the sales office
• Grow the business in the local market as defined by the Regional Sales Executive
• Develop referral contacts for the local market
• Communicate CRE Sales Strategy for the local market and big picture
• Ability to resolve issues impacting the associates - personnel compensation, etc
• Manage sales offices P&L based on financial guidelines, set by senior management, for the sales office
• Manage pipeline for all originated loans through closing to ensure goals are met
• Ensures exceptional customer experience by overseeing MLOS/MLAS mortgage loan process from origination to close
• As required, provide on-going communication to customers and business partners
• Ensures the team staff activities are in compliance with regulations, policies, and guidelines set by the government and BAC

Seasonal Retail Sales Resume Examples & Samples

• Search for innovative ways to increase business through use of Personal Book, store traffic, customer referrals, website requests and personal networking
• Develop an extensive personal clientele
• Confident in selling all price points in all departments

Retail Sales Auditor Resume Examples & Samples

• Audit of retail stores’ daily sales
• Reconcile monthly sales, bank accounts and credit card activity
• Prepare reports of sales and cash transactions for retail stores
• Prepare and enter monthly journal entries
• Analyze general ledger accounts and adjust as necessary
• Prepare cash over/short reports
• Training and discussions with store managers regarding daily sales information, data transfers, and other policies & procedures
• New store set-up and coordination of other retail maintenance issues (including Hypercom & bank accounts, etc.)
• Other duties as assigned and/or requested
• 1-2 years work experience in accounting, preferably analyzing general ledger accounts, preparing journal entries and preparation of some financial reports
• Build relationships with customers by providing the best service possible and attending to their individual shopping needs— whether they need a last-minute handbag or want to invest in a new seasonal wardrobe
• Teach and coach team members on brand history and products and build brand awareness with customers through events and promotions
• Develop and maintain strong relationships with vendors and internal partners to promote brand awareness across designer departments, address product needs and meet goals
• Work with department manager and visual department to ensure merchandising and presentation meet the brand’s image standards

Retail Sales Manager Schaumburg Resume Examples & Samples

• Must have a minimum of 12-18 monthsmortgage selling experience
• Experience of self sourced business
• Ability to analyze and comprehendcomplex financial data and provide financial alternatives
• Demonstrated ability to navigatesuccessfully in a highly complex and matrix environment
• Banking Center experience as amanager or senior seller
• Other financial services salesexperience
• Set a clear strategy for clients, in line with the Head of Retail. Development of the established, identifying new opportunities for Retail business and acquisition of new customer target accounts in the region
• Deep understanding of the product set
• Fluent in English & German is required. Other languages appreciated
• 4+ years direct sales experience required
• Radio industry and/or advertising background required
• 4 year degree in Marketing or similar field preferred
• Must have a minimum of 12-18 monthsmortgage selling experience. Experience of self sourced business
• Ability to work as part of a team,lead and influence teammates on mortgage business priorities
• Professional and effectiveinterpersonal skills
• Strong computer skills including afundamental understanding of standard office applications
• Solid time management skills and theability to organize, prioritize and perform multiple tasks simultaneously
• Ability to communicate clearly andeffectively, both verbally and in writing, across a variety of audiences
• Work persistently towards mutually agreeable sales and activity goals
• Exhibit in-depth knowledge on all funds and products, and have a high level of comfort in communicating this information to investors
• Proven sales experience in financial services
• Fluency in Swedish/Finnish and English are required. Other Nordic languages are an advantage
• Good knowledge of the client landscape in the Nordic markets
• Self starter with a strong commercial ambition

Seasonal & Regular Retail Sales Resume Examples & Samples

• Wardrobe every customer for all ancillary events surrounding the wedding day
• Build lasting relationships by contacting customers to follow up on purchases, suggest new merchandise and invite them to upcoming store events related to their wedding event
• Set and achieve personal daily, monthly, yearly and special event goals
• Superior selling and listening skills
• Strong ability and experience working in a fast paced environment

National Retail Sales Manager Resume Examples & Samples

• Leads strategic coordination of regional retail sales forces (coach, leader, business operator), providing regional best practices and guidance
• Works proactively with sales teams and RBC business partners to ensure business plan targets are met
• Maximizes time and manages priorities required to drive Retail volume and market share increases
• Provides ongoing coaching and development to encourage employee growth and drive desired behaviours
• Broadens leadership skills (change management, strategic leadership, sales management, performance management, joint dealership calling with sales force, issue resolution, escalations) for the retail sales forces
• Acts as the National Retail “Salesforce” expert for National Head of Sales and all other auto partners and manages National Retail reporting including the Retail Watch List
• Creates and delivers “sales sheets” and other Retail support tools to Regional Account Managers (RAMs) across the Country
• Acts as the first point of contact for Retail fraud investigations, escalations, and Client Care escalations
• Identifies and communicates industry best practices to their regional and national team and creates an environment for sharing new ideas
• Ensures team is accountable for results, performance, and continuous improvement
• Represents RBC at regional automotive industry events as the Bank’s ambassador
• Continuous evolution of responsibilities to support the Retail Account Manager role
• Proven track record in achieving sales plans in different market situations
• Demonstrated development of an excellent client advice experience
• 5+ years experience within the automotive industry
• Extensive knowledge of the automotive industry and the changing trends that are emerging in the industry
• Strong analytical and technology skills, including financial analysis; proven ability to match client need with product/structure solution
• Professional presentation and behaviours are required at all times
• Proven negotiation skills in complex client scenarios
• Ability to develop and motivate others
• Ability to prioritize in managing multiple and sometimes conflicting time demands
• Commitment to continuous learning to ensure skills/knowledge/accreditations are up-to-date

Retail Sales Manager Nordics VP / Director Resume Examples & Samples

• Responsible for sales and client relationship management. This involves research, prospecting, sales, client follow up, and servicing. Clients to include Banks, Retail brokers, Platforms, Insurance companies and Fund of Hedge Funds
• Responsibility for contributing to the delivery of annual target of new assets into the BGIF, BGF, BSF and Hedge Funds and other BlackRock products
• Extensive travel required primarily throughout the Nordic region and eventually abroad
• Proven sales experience and success in financial services
• Fluency in a Nordic language and English are required
• Strong understanding of mutual funds products including long only funds, absolute return funds and hedge funds
• Proven client service skills

UK Retail Sales Resume Examples & Samples

• Sales and relationship management for strategic alliances clients, including multi-channel distributors (predominately life companies and platforms), as lead RM or as part of a relationship team
• Seek out mandates and opportunities, including DC default propositions and guided fund lists
• Engage with clients’ senior executives to position BlackRock as a preferred and insightful partner
• Articulate strategy and market knowledge to senior Blackrock management
• Strategic account planning and development
• Defend existing book of assets and anticipate future client needs
• Work with investment teams and Strategic Product Management (SPM) to design and deliver bespoke products
• Pitch for mandates including DC mandates
• Understand regulatory changes and keep abreast of market trends - use this to shape client solutions
• Engage with internal teams such as the Platinum Clients team, Global Consultant Relations, BlackRock Solutions, Transitions Management, iShares, Cash, Financial Institutions Group, and international sales teams to deliver ‘One BlackRock’ to clients and consultants
• Oversight of marketing interaction in conjunction with senior marketeers both within BlackRock and at our clients
• Oversight of client sales force engagement and pitches
• Good knowledge of the client landscape in the D2C, Adviser Intermediated, and DC marketplace
• Knowledge of fund structures, market trends, and UK/EMEA regulatory change and subsequent implications for clients
• Firm understanding of the sales process, prospecting, objection handling, closing and long term relationship management
• Proven consultative sales and relationship management skills
• Investment Management Certificate

Am Retail Sales Product Strategist Resume Examples & Samples

• Give presentation to clients on JPMorgan Asset Management’s prospective products
• Attend and/or conduct marketing seminars
• University graduate with at least 7 years work experience in the investment product/fixed income field
• Highly motivated self-starter with clear analytical competencies
• Advances English language skills, both verbal and written

AM Retail Sales Resume Examples & Samples

• Sales support role
• Co-ordinate the production of statutory documentation and deliver to distributors in a timely manner
• Ad-hoc data provisions requested from distributors
• Management information and data provisions
• As well as general team administration
• PowerPoint presentations, including printing, photocopying and binding
• Co-ordinate domestic and international travel
• Other ad hoc duties that arise on a day to day basis
• 4 years university graduate and 1~2 years work experience in the IM
• Articulate and can demonstrate attention to detail
• Excellent Korean and English written and verbal skills
• Ability to multitask and manage internal department and external client expectations

Director, Retail Sales Specialty Resume Examples & Samples

• Be responsible for the overall business in these Retail Channels to maximize revenues, ensure consistency and minimize duplication
• Provide linkage into several internal departments including Consumer Marketing, Integrated Marketing Partnerships, Ad Sales and Digital
• Manage the specific retail marketing budgets for these channels together with Retail Marketing department
• Work with key licensing partners and the Consumer Products team to
• Develop retail-specific programs designed to maximize Viacom/Nick’s revenues
• Develop marketing programs for key Nickelodeon priority products to ensure sell-in and sell-thru on shelves
• Develop strong understanding of all of the assets of the company to devise/execute account-specific plans, including
• Advertising and Media Planning; IMP; Digital; Lines of Business (Apparel, Toys, Accessories, Home, etc); Executive leadership
• Create customized sales presentations and lead sales conversations with buyers and merchants at the specified retail channels
• Educate assigned accounts on benefits of supporting Nickelodeon and Viacom Consumer Product managed properties
• Analyze data (ASIN, POS, search, news) to ensure accuracy, identify trends, and pinpoint opportunities at assigned accounts; provide insights on industry and competitive trends in these businesses as a subject matter expert for Nickelodeon
• 6+ years experience in retail business development or retail sales
• Proven track record of developing and executing successful programs at retail
• Sets goals to meet department objectives and develops operational plans and processes
• Effective leader and team member
• Existing relationships with Specialty, Department and Fast-Fashion Retailers as well as designers and influencers
• Leads or contributes to complex projects and develops solutions
• Outstanding leadership and sales skills
• Proven track record of developing and executing successful specialty and “influential” commerce programs
• Very strong written and oral communication and visual presentation skills
• Relationships with Specialty, Department and/or Fast-Fashion Retailers (Claire’s, Gap, Macy’s, Nordstrom, Forever21, H&M, Uniqlo, etc.) and designers/influencers
• Work experience at two of the following preferred: Entertainment company, Toy company, Apparel Company, Specialty Retailer, Department Retailer, Fast-Fashion Retailer
• Strong analysis and organizational skills
• Risk Taker / Creative Thinker
• Experience/Knowledge of assigned markets and retail structure
• Understands the nuances of third-party relationships in licensing that influence the ability and opportunity to sell and market our brands
• Pacific Commons
• San Leandro
• Educate sales people on all selling tools and processes and walk the floor daily to ensure adoption by all employees
• Demonstrate expertise in all technologies used in the store environment, including proficiency in device management and troubleshooting processes
• Motivate and inspire others to adopt initiatives such as RewardsTM, MPOS, e-Receipt, Personal Book, and Customer Privacy
• Build positive team relationships throughout the store to help inspire trust and team work and influence behaviors to achieve desired results
• Diffuse customer situations and provide resolution in a timely and effective manner
• Ensure the security and privacy of customer information through education, compliance and resolution of issues
• Demonstrate openness to change, including the ability to learn new technologies quickly and the flexibility to adapt to new working environments
• Nordstrom or other retail experience
• Ability to effectively build relationships with customers, peers and leadership
• Ability to prioritize multiple tasks in a fast paced environment
• Proficiency in multiple operating systems such as, MS Windows, iOS and Android
• Clear and effective written and verbal communication and strong interpersonal skills
• Experience leading projects or initiatives a plus
• Approach and engage with customers in a friendly, fun and supportive way
• Educate customers and the team on the Shoes of Prey brand history and products
• Work with department manager to ensure merchandising and presentation meet the brand’s image standards
• High school diploma, or equivalent (preferred)
• Competitive drive and entrepreneurial confidence

Retail Sales & Supervisory Positions Resume Examples & Samples

• Identify and meet the needs of customers and team members
• Make decisions and suggestions that have a positive impact
• Is open to change, applies new ideas and concepts
• Resolve issues quickly and ask for support

Retail Sales Counter Manager Resume Examples & Samples

• Use product knowledge and selection to provide exceptional service to customers and build your sales
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and remind them of upcoming events
• Ability to communicate clearly and professionally with clients and coworkers
• Make presentations for branch sales representatives of distributors and final investors for the purpose of promotion of existing funds
• Build/enhance relationship with influential persons and branch sales representatives of distributors to promote existing funds
• Make promotion plans for existing funds and conduct planned activities such as large size client seminar, workshop, advertisement
• Support other team members of retail sales in sales/marketing activities
• Toshin sales experience for mega securities
• Knowledge about financial products

Senior Analytik, Retail Sales Resume Examples & Samples

• Support Retail Sales, Auto and Product and Marketing (Chief Product and Marketing Officer)
• Coordinate and manage planning process (YE, OP)
• Coordinate incentive structure changes between Product and Retail Sales
• Design and implement mechanisms to optimise/automate existing reporting routines to drive efficiency and effectiveness and foster data integrity
• Propose and implement new system solutions if necessary
• Proactively work with cross functional teams
• Continue development of analytical tools in line with needs and circumstances as they arise
• Keep good rapport with key stakeholders (Retail Sales Leader, Chief Product and Marketing Officer, Retail Sales regional managers)
• Ensure that the stakeholders are provided with accurate and timely output in a professional manner
• Ensure high credibility and trust in the reliability and accuracy of the output

Financial Analyst Retail Sales & Margin Resume Examples & Samples

• Collaborate with finance management to design, maintain and publish reports of retail metrics on a daily, weekly and monthly cadence
• Ensures a high level of data integrity in all reports, communication and ad-hoc projects
• Identifies, defines and communicates data trends to the Retail business
• Is primary owner and super-user of multiple reporting tools, IT systems and databases that are specific to adidas retail
• Develops and collaborates on new approaches to business processes and reviews operational procedures, technologies and methodologies. Collaborates to implement improvements
• Ad-hoc, time sensitive projects
• Provides support to supervisor, senior management and headquarters with forecasting, budgeting and financial analysis

Retail Sales Specialist Resume Examples & Samples

• Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer
• Effectively process customer bill payments
• Accurately enter data into billing system

Director Retail Sales, Macy s Resume Examples & Samples

• Establish net sales goals in conjunction with senior management and negotiate appropriate stock levels and returns by retail account. Communicate these goals to the field sales team and consistently manage progress
• Responsible for the strategic retailer relationships with external partners. Communicate the brand strategy and objectives to the retailers. Analyze, plan, influence and implement decisions and brand plans with the retailers. Prepare and participate in retailer meetings with direct reports. Understand and translate the retailer strategy
• Plan and communicate the brand promotional calendars by season. Position, plan and strategize product launches and promotions by account, ensuring optimal dates are secured
• Bachelor degree and minimum of 5-7 years experience in retail sales management
• Analytical and creative in approach to identifying opportunities and solving problems
• Entrepreneurial risk mentality and innovative management skills

Dir / Fsvp Retail Sales, Sephora Resume Examples & Samples

• Establish sell through sales goals in conjunction with senior management and negotiate appropriate stock levels and returns by retail account. Communicate these goals to the field sales team and consistently manage progress
• Plan, program and maintain budgets for area, ensuring financial integrity
• Recruit and retain sales force by ensuring succession plans are in place and training needs are met
• Field sales experience as a Regional Sales Director/Manager, Key Account Director or National Account Manager
• Experience managing direct reports and/or teams
• Successfully worked on collaborative projects involving other functions
• Financial acumen, budget management experience
• Proven ability to develop strategic goals, drive company sales and achieve profit objectives

Dir Retail Sales, Prestige Resume Examples & Samples

• Responsible for achieving net sales goals for entire accounts. Compile all daily, weekly and monthly retail sales reports including competitive retail reports and mix of business. Participate in forecasting sales for new sku’s within the retailer ordering systems
• Responsible for the overall stock levels and ensure appropriate product mix of stock is available in the stores by assuring timely ordering, proactively monitoring and resolving low or out of stock conditions. Control and update stock and sales plan, product and returns. Manage promotional order process, from purchase order to shipment
• Actively participate in open to buy negotiation along with Field Sales Vice President
• Responsible for preparing account meeting information in conjunction with Field Sales Vice President
• Work in conjunction with Field Sales Vice President to establish the promotional strategy for the business, input the agreed upon contracts as well as maintain the advertising budget
• Builds strong, influential partnerships with buyers to maximize space and visual priority, full stock conditions and the retailer’s contribution to advertising and sales enhancing events
• Communicate and follow up on all necessary business information from buying office to Field Sales Vice President and Sales and Training Executives
• Establish strong working partnerships with the Field Sales Vice Presidents and Sales and Training Executives as well as people from the corporate office to acquire key resources, obtain problem solving advice and take advantage of assistance in highly critical negotiations
• Bachelor degree and minimum of 5+ years experience in beauty or retail sales management
• Self motivated, results oriented, creative thinker
• Must effectively monitor, analyze, interpret and communication business information
• Must possess a valid driver’s license and a safe driving record
• Willing and able to travel overnight
• Proficient computer skills necessary – Microsoft Office (Word, Excel, PowerPoint, Outlook) with ability to learn and navigate internal systems

Lead Specialist, Retail Sales Resume Examples & Samples

• Handle reconciliation of all cashiers receipts and prepare the daily deposit
• Prepare daily and monthly reports from the register and ad hoc requests from Coordinator or Supervisor
• Verify previous day's deposits and drop of all monetary bags, complete mid-day deposits, close out cash bags and prepare documents for Rapid pick-up
• Issue change to cashiers as needed and ensure sufficient change is in safe to cover next day's needs, close out credit card machine
• Maintain daily staff attendance record and forward information to appropriate AR records representative
• Good mathematical skills and organizational skills
• Must be able to analyze staffing equipment and customer traffic appropriately to superior

Retail Sales Coordinator Resume Examples & Samples

• Supports creative, consistent, cable-branded promotional events that increase sales, billing, develop relationships, and/or service existing clients as requested by management on behalf of the sales representatives
• Acts as point person for escalating sales issues identified in the field
• Possesses excellent communication skills & Bilingual (Spanish)
• Support authorized retail partners by phone, email, and any other form required to address a specific question/issue
• Acquire and maintain up-to-date Time Warner Cable product knowledge, including product and service features and benefits, programming, promotions, etc
• Focus on the promotional needs of the sales team, which includes accurate order inventory and distribution of marketing collateral, signage and premium items
• Work with appropriate region, division, corporate, retail resources to address customer escalations and issues
• Work closely with Retail leadership and marketing resources to create, schedule and coordinate Time Warner Cable retail events that drive sales and brand awareness
• Responsible for creating and maintaining database of all partner relationships and their corresponding internal support teams
• Responsible for completing and submitting documentation required to launch new authorized retail partners
• Responsible for monitoring and finalizing the authorized retail claims reconciliation process
• Responsible for working directly with TWC Authorized Retail aggregator
• Create activity reports for internal and external business owners as needed
• Provide sales/service support to various vendors, retail partners, internal retail representatives and customer
• Coordinate efforts with external marketing companies
• Maintain the addition/modification of missing or incorrect offers as they appear in the Retail aggregator sites
• Interface with TWC authorized retail partners
• Prepare and communicate offer changes, product updates, and any other pertinent information to authorized retail partners
• Assist with the reporting and distribution of retail sales reports daily basis
• Additional tasks and responsibilities may also be assigned based on business needs
• Education: Must have an Associate or Bachelor's degree in Communications and or Business Administration or equivalent work experience
• Experience: Must have a minimum of 2 years' experience in system administrations or related field; or equivalent combination of education and experience
• Skills: Must demonstrate intermediate to advanced PC skills with a strong understanding of the MS Office suite, especially MS Excel. Must demonstrate proficiency with MicroStrategy Analytics Enterprise. Must have or be capable of learning TWC's Lead to Order sales management software. Must have in depth knowledge of TWC systems, policies and procedures
• Communication Skill level: Bilingual (Spanish) & must have excellent communication, analytical, and problem solving capabilities with strong initiative
• Working Conditions: Regularly required to talk and listen; required to use hand to type, handle objects and paperwork; Required to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment

Supervisor, Retail Sales Resume Examples & Samples

• Sales Supervisor will work with Store Manager to ensure achievement of sales, retention, and quality targets
• Provide a shopping experience catered to each and every customer while recommending solutions based on customers' specific needs
• Demonstrate full understanding of current marketing campaigns and offerings and have the ability to communicate them clearly to customers and other employees
• Assist in handling reconciliation of all cashiers receipts and prepare the daily deposit as needed to support Operation Supervisor
• Report the status of daily work issues to the Operations Supervisor and/or Store Manager
• Attend conference calls, trainings and meetings as needed/requested with little to no notice
• Builds lasting, consultative relationships with customer accounts, including at senior management levels
• Coordinates HP sales activities in the area-of-control
• Develops tactics, programs, and solutions to generate new sales
• Management of marketing and/or demand-generation funds
• Engages category partners and Global Business Unit (GBU) teams to fully leverage all of HP's products and technology offerings
• Creates a performance driven culture that ensures HP has the best sales force in the industry
• University or Bachelor's degree, advanced university or Master's degree preferred
• 7-10 years of sales experience (strong preference for experience in Consumer Electronics, Retail partners, Online sales)
• Management Experience advantageous
• Demonstrated results in creatively finding solutions where one does not exist

Retail Sales Internship, Montenapoleone Resume Examples & Samples

• Training and product knowledge
• Visual Merchandising
• Marketing / PR

Retail Sales Lead-fishing Dept Resume Examples & Samples

• During rotations as Manager on Duty maintain awareness to drive business and deliver results
• Fly-fishing experience and knowledge of local waters
• Sales lead/management experience

Retail Sales Women s Trend Clothing Resume Examples & Samples

• Build long-lasting relationships with customers who have a passion for following the latest hip fashion trends. From greeting them in the store and suggesting new styles to checking in with them later and inviting them to fun in-store events
• Share your knowledge and excitement about the latest in fashion — trendy, sassy and fun
• Tell it like it is in the dressing room by giving honest feedback and guidance to customers on style and fit
• Help customers get the most bang for their buck by offering and opening Nordstrom RewardsTM accounts for them
• Be a BFF to your team by doing your part to keep the department “runway ready,” including stocking, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
• Inventory Control functions of the Sales Manager include, but are not limited to: Ensure proper OH counts and in-stock position. Utilizing the rack verification/cycle count process to ensure correct inventory numbers. Reviewing individual SKU performance and comparing with OH quantities. Relaying any product needs to their senior manager. Monitor endcaps and bulk stacks to ensure OH quantities are sufficient to maintain sales expectations and demands. Work or delegate IMA reports to identify and address outages/empty pegs throughout the department
• In order to maximize sales and profitability of ad items, an ad preparation and execution plan is created for each ad. Each SKU featured in the ad is reviewed via the Retail Product Information (RPI) screen to ensure proper quantities are in stock or on order to meet anticipated demand. If additional quantities are needed, relay information through the senior manager to the RACM. Also communicated to the RACM are any potential inventory issues (no DC qty,etc) that may dampen the effectiveness of the ad. Additional aspects of ad preparation include, but are not limited to: Creating a merchandising plan for each ad item, insuring that all items are featured in high-traffic, high-visibility areas. Insuring with the signage outfitter that all signs for the ad have been ordered, made, and placed. Delegate to retail associates individual action items from the ad plan. Give clear, concise direction for proper execution. Follow up with the associate to insure proper execution. Following ad, prepares recap that highlights top performing SKUs from ad. Additionally, communicates with regional staff any overstocked items
• Execute direction given by regional/corporate staff. Direction includes, but is not limited to: Merchandising changes, merchandise pulls, requests for SKU performance reviews, etc. Execute additional tasks as assigned by management to maintain a smooth, efficient work environment. Additional tasks may include: Processing sales through the POS system, working additional freight to the floor, cover additional departments during coverage gaps, Manager-On-Duty shifts, etc
• Review Daily Price Override reports to catch any potential tagging/sign errors or outfitter malfeasance. Review report, print archive transaction reports, as necessary. Make sure transaction notes are in place offering reason for override. Follow up with involved outfitters if notes are lacking. Relay tagging errors to floor associates to ensure tags are changed. Relay any suspected improper actions to the AP department
• Strong leadership on the floor to help build sales and customer loyalty
• Assists customers on the floor during peak sales periods providing a positive influence on leads and sales associates. Mentor associates on sales presentations and product applications. Hardlines Department Managers must have a basic knowledge of products that Cabela's carries. Monitors both customer issues and merchandising issues
• Monitors store for customer or merchandising issues, cleanliness, redistributes employees to busy areas, directs sales employees to cashier during busy hours, tracks sales, tracks Club Card referrals and applications, tracks customer traffic and sales per customer
• Ensures the department complies with all merchandising guidelines set by company policy
• Supervises Department Leads and Employees on a daily basis by walking areas and assigning work, checks for compliance and work accuracy, checks schedules and manages to the payroll budget. Checks floor stock levels on a daily basis with leads and employees
• Managers typically work both opening and closing shifts to distribute the work load. Opening and closing includes security duties. Prepares store for opening and closing by walking the store and looking for merchandising issues, closing registers, closing the Club Card embossing machine, supervises leads to ensure that all policies and procedures are followed
• Maintains quality employees to ensure an exceptional customer service experience and build sales. Interviews and hires qualified candidates. Supervises new hire training, conducts performance reviews, documents performance issues, and performs disciplinary action when necessary. Reviews punch detail reports for policy infractions and attendance adherence
• Improves communication with supervisors and upper level management. Writes weekly sales recaps, writes ad recaps at end of major ad periods, and writes any additional reports as assigned by supervisor. Attends store meetings and conference calls
• Ensures we are in compliance with all Sarbox requirements. Prepares and reviews weekly and monthly reports and inventory documentation. Prints weekly cycle count sheets, and assigns cycle count sheets then checks for compliance and accuracy. Check BRIO report weekly for accuracy and sign
• Must be able to communicate with customers and coworkers
• Must be able to stock product at various racking levels (use step stool/ladder)/place product on shelving
• Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
• Must demonstrate intermediate to advanced PC skills with a strong understanding of the MS Office suite
• Must have excellent communication, analytical, problem solving, and time management skills
• Occasional travel to other sites within the region
• High school diploma or general education degree

Retail Sales Consultant Req Resume Examples & Samples

• Provide strong understanding and enthusiasm around technology, especially around Comcast products and services
• Meet or exceed sales quotas in accountability based culture
• Proactively retain existing customers from canceling service by using retention techniques
• Establishes, implements, and enforces cash policies for all Cable Stores
• Travels to various locations in order to oversee and monitor day -to-day operations
• Ensures departmental compliance with Company safety programs and applicable safety laws
• Ensures departmental compliance with human resources policies and procedures, including active participation in the Company's EEO program
• Evaluates and analyzes the impact of standard and non-standard billing and service events on Cable Store activity and responds accordingly

Retail Sales Outfitter Resume Examples & Samples

• Range finders
• GPS and accompanying programs
• Marine related electronics
• Knowledge of a wide variety of boats and accessories and their fishing and water sports applications
• Auto, Truck, SUV and ATV parts and accessories
• Assists customers in finding merchandise and making buying decisions
• Restocks merchandise to ensure the department and merchandise displays are organized and fully stocked
• Performs general cleaning duties, such as dusting and vacuuming, to ensure a presentable department
• Oversee all aspects of Clothing Soft lines Departments and responsible for achieving sales and profit goals. This position is responsible for maintaining quality knowledgeable sales associates, merchandising within departments, and maintaining floor inventory to increase sales and customer service
• Strong leadership on the floor helps build sales and customer loyalty. Assists customers on the floor during peak sales periods providing a positive influence on leads and sales associates. Mentor associates on sales presentations and product applications. Clothing Soft lines Department Manager must have a basic knowledge of products that Cabela's carries
• Police store for customer issues, merchandising issues, Cleanliness, redistribute associates to busy areas, direct sales associates to cashier during busy hours, track sales, track Club Card referrals and applications, track customer traffic, and sales per customer. Work a Manager on Duty shift of at least 2 hours per work day, and on occasion up to 4 hours per work day. Manager on duty helps eliminate customer issues and improves efficiency of the business
• Managers typically work both opening and closing shifts to distribute the work load. Opening and closing includes security duties. Prepares store for opening and closing by walking store and looking for merchandising issues, closing registers, Closing the Club Card Embossing Machine, supervise leads to ensure that all policies and procedures are followed
• Ensures that we are in compliance with all Sarbox requirements. Prepare and review weekly and monthly reports and inventory documentation. Print weekly cycle count sheets, and assign cycle count sheets then check for compliance and accuracy. Check BRIO report weekly for accuracy and sign
• Fresh water fishing
• Fly fishing
• Salt Water fishing
• Small boats
• Canoes and Kayaks
• Marine equipment, accessories and related electronics
• Store Manager will be responsible for maintaining store driven traffic in excess of 30,000 customers per month and an average of 350,000 customers per year
• Store Manager will be responsible for the collection and processing of a minimum average annualized sum of $25mm in payment processing services
• Store Manager will be responsible for driving operational success of the store by meeting or exceeding an average annualized PSU Goal to be determined based on location count, budget expectations and traffic trends. PSU Budget/Goal determined by the Director of Retail Stores and assessed by the needs of the business during any given month
• Store Manager will be responsible for effectively managing a team of 25 plus employees within (a) specified location(s)
• Senior Manager oversees locations that are essentially responsible for all functions of work that are performed today in Existing Customer Sales, New Customer Sales, Customer Care, Direct Sales Channel, Customer Escalations, Payment Processing, Inventory Control, Corporate Compliance and Finance
• Responsible for managing all retail cable store functions, including staff, equipment, sales, cable store appearance, and cash flow
• Monitors cable store customer service interaction maintaining a customer focused, retail environment and ensuring customer satisfaction for each location
• Provides customized reporting to highlight areas of opportunities
• Analyze daily/weekly/monthly reporting to be able to show trends, areas of opportunity and/or gaps in sales process
• Identifies developmental needs for personnel who will communicate with the public to ensure positive and professional communication
• Assists with special projects as needed. Prepares necessary departmental reports
• Ensuring that the monitoring and coaching process occurs as scheduled
• Monitor E3 process
• Appraising performance
• Planning, assigning and directing work
• Rewarding and disciplining employees
• Plans, staffs, evaluate and direct work of employees of a work unit
• Ability to manage multiple tasks effectively
• Maintenance and delivery of all Corrective Action documents within location

Retail Sales Chanel Handbags & Accessories the Mall Resume Examples & Samples

• Build relationships with customers who have a passion for designer fashion by attending to their individual shopping needs—whether they need a last-minute handbag or want to invest in a new seasonal wardrobe
• Alert customer through our Personal Book system, email, Instagram, and Facebook about styles as they hit the floor and invite them to exclusive in-store events
• Share your knowledge and excitement about the latest haute couture trends—from high shine to ultra mod, with equal parts elegance and attitude
• Tell it like it is in the fitting room or in the chair, giving tactful, honest feedback and guidance to customers on style, trends and fit
• Help customers receive all the benefits and perks of shopping at Nordstrom by offering and opening Nordstrom RewardsTM accounts for them
• Be a great team player by doing your part to keep the department “runway ready,” including stocking, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
• Have a high school diploma, or equivalent, preferred
• Love the idea of working in a commission based environment and writing your own paycheck—the more you sell, the more you make
• Excel in a competitive team environment and are motivated by setting and meeting goals
• See casual wear as designer heels and an haute handbag
• Are so into fashion that you get all your news from Vogue and Women’s Wear Daily
• Build great relationships with customers and co-workers through stellar communication and follow-through
• Thrive in a fast-paced environment thanks to your ace organizational skills and ability to quickly learn new technologies and processes
• Embrace a flexible scheduled based on department and store needs

Retail Sales Women's Shoes the Street's Resume Examples & Samples

• Set and achieve personal sales goals while supporting the goals of the team
• Greet customers in a timely, professional and engaging manner
• Provide an exceptional shoe fitting experience, that includes measuring for size and suggesting fashion looks based on current trends and customer feedback
• Provide honest and confident feedback to customers regarding merchandise style and fit
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events
• Consistently seek new fashion and product knowledge to act as an expert for the customer
• Open new Nordstrom RewardsTM accounts as a means of building customer relationships
• Work as a team player to ensure each customer receives the best service possible
• Have a high school diploma, or equivalent (preferred)
• Proven ability to set and achieve sales goals
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• Demonstrated ability to develop relationships with customers and coworkers
• Knowledgeable and enthusiastic about fashion
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Ability to quickly learn new procedures and processes
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• High level of ownership, accountability and initiative

Retail Sales Women's the Street's Resume Examples & Samples

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• Provide honest and confident feedback to customers regarding products
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming events
• Consistently seek new trend and product knowledge to act as an expert for the customer
• Build and maintain strong vendor relationships to maximize business results
• Manage the scheduling and execution of vendor events and promotions
• Communicate business opportunities that include line performance, stock levels and team motivation/recognition
• Knowledgeable and enthusiastic about cosmetic trends
• Cosmetic experience and licensing is not required; we will provide training to all employees in cosmetics
• Defines the responsibilities of the Cable Store Supervisors and works to develop and enhance their supervisory skills. Performs annual performance reviews and provides frequent feedback and coaching. Establishes, implements, and enforces cash policies for all Cable Stores. Manages the daily reconciliation of cash to the billing system and cash to bank statements. Travels to various locations in order to oversee and monitor day -to-day operations. Maintains established departmental performance standards, including FCC and franchise performance standards. Ensures departmental compliance with Company safety programs and applicable safety laws. Ensures departmental compliance with human resources policies and procedures, including active participation in the Company’s EEO program. Evaluates and analyzes the impact of standard and non-standard billing and service events on Cable Store activity and responds accordingly. Provides senior management with the required budget related information. Participates in required leadership meetings and provides all pertinent information for optimal system operations. Participates in all necessary public relations work, including interaction with local equipment vendors and service contractors. Communicates effectively within all levels of the organization and informs appropriate associates or departments of all pertinent business related issues.Job Requirements
• A college degree is highly recommended
• A minimum of five (5) years customer service experience is required, preferably in the cable television industry. A minimum of five (5) years supervisory experience is required. Good computer and computer software skills are needed, including word processing and spreadsheet. Full knowledge of system data management and customer billing systems is necessary. Must have strong analytical capabilities. Excellent organizational skills and the ability to handle multiple projects under pressure with minimal supervision are essential. Must have the ability to work flexible hours as required, including evenings and weekends. Ability to travel to various locations as necessary. Excellent oral, written and interpersonal skills are needed to interface effectively with staff, department management, customers, vendors and various other internal and external parties

Retail Sales Hosiery the Mall Resume Examples & Samples

• Educate customers on selecting accessories to complete their wardrobe

Retail Sales Women's Shoes the Mall Resume Examples & Samples

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• Chino Spectrum Towne Cener Rack
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• Colonies Crossroads Rack

Retail Sales Kids' Shoes the Mall Resume Examples & Samples

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• Initiate service consultations by asking open-ended questions to learn the customer’s preferences and needs
• Consistently seek trend and product knowledge to act as an expert for the customer
• Work as a team player to ensure each customer receives the best service possible Build and maintain strong vendor relationships to maximize business results

Retail Sales Women's Active & Swim the Mall Resume Examples & Samples

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• Make the customer experience quick, easy and fun — helping customers uncover the hidden treasures they’re looking for, providing a fast and efficient checkout, answering the phone, making sure the store is clean, clutter free and easy to shop
• Share your love of fashion —and a great bargain —with customers
• Tell customers all about upcoming events, our Nordstrom gift cards,

Seasonal Retail Sales Men's Americana Resume Examples & Samples

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• Provide honest and confident feedback to customers regarding men’s grooming and fragrance products

Seasonal & Regular Retail Sales Kids' Apparel & Shoes the Mall Resume Examples & Samples

• Open new Nordstrom Fashion Rewards accounts as a means of building customer relationships

Seasonal & Regular Retail Sales Lingerie the Mall Resume Examples & Samples

• Work one-on-one with customers' intimate apparel needs to ensure an exceptional 'fit' experience
• Understand and maintain customer's private information in accordance with Company privacy standards

Seasonal & Regular Retail Sales Shoes the Mall Resume Examples & Samples

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• Provide guidance, support, insight, encouragement and tools for Retail Sales Specialists to utilize daily
• Build the momentum needed to reach goals
• Support the overall sales skills development of the Retail Stores sales team by facilitating on the job training and assistance, as well as individual/team strategy sessions
• Audit, correct, and track work order errors
• Create a positive coaching environment where agents proactively seek feedback
• Achieve sales and customer service objectives
• Promote additional services that add value to customer's current service package
• Conduct product demonstration on retail sales floor utilizing interactive tools
• Project a professional image to customers at all times. Welcome and assist customers with questions, concerns and service changes
• Perform necessary functions for new and prospective customers, including selling and bundling services, entering account information into the computer system, scheduling installation and verifying serviceability, deposit requirements and service requirements
• Assist customers with "instant installs", customer education and operation of equipment
• Assist customers with equipment issuance or returns, billing questions, research requests and service issues
• Retain customers requesting disconnect or downgrade of service by demonstrating the ability to overcome objections, explain features and benefits and explain the benefits of bundling services
• Continuously learn and retain knowledge of current procedures, services, equipment, promotional offers and new product offerings
• Maintain store appearance and product presentation to company standards
• Perform cashier duties, including accepting and processing of customer payments and balancing receipts and cash
• Travel to other Retail Store locations to provide coverage for vacation, company initiatives, etc. as necessary
• Embraces change in a positive and productive manner
• Assist store Greeter and Stock responsibilities as needed
• Assist store with Coordinator responsibilities as needed

Retail Sales Specialist Floater Resume Examples & Samples

• Accurately enter data into billing system.Job Requirements
• Minimum one year sales experience, commission-based Retail sales preferred
• Ability to multi-task and prioritize in a fast- paced environment
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job,o Employee is frequently required to sit; use hands/fingers, handle, or feel; reach with hands and arms. The employee is commonly required to stand and stoop, kneel, crouch, or crawl. The employee must commonly lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision and ability to adjust focus

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• Acquire and coach product knowledge
• Maintain visual standards and assist with execution of merchandising guidelines, strategies and principles
• Retail experience with a customer focused company

Retail Sales & Service Experience Market Resume Examples & Samples

• Maintenance and delivery of all Corrective Action documents within sales teamsRequirements
• Must possess a valid Driver’s license and a safe driving history required
• Minimum 5 years of experience in Retail or Communications Industry required
• Minimum 2 years supervisory experience in Retail or Communications Industry required
• Must possess excellent typing skills (45 WPM). Data-entry experience and PC knowledge required (must demonstrate competency using Microsoft Word, Excel, PowerPoint, and Windows)
• Must have flexibility in work schedule availability, must be able to work weekends and holidays
• Remains on-call nights and weekends as required accomplishing objectives
• Travels out of state as required for training. Travels within Division to other retail locations as needed to provide customer sales, service, and support
• Knowledge of cable television hook-up, converter hook-up, VCR/DVR, Digital Phone hook-up, or equivalent required
• Must be able to maintain regular attendance and be able to work flexible evening and weekend hours. Must be available for occasional overtime
• Must be able to interact positively with other TWC departments and locations as required to accomplish tasks
• Must be able to interact with coworkers in a positive manner, follow directions and work rules, and accept constructive feedback

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• Provide honest and confident feedback to customers
• Develop extensive, fine jewelry product knowledge to act as an expert for the customer
• Perform daily department maintenance tasks including stock work, re-merchandising, display, merchandise transfers and light cleaning

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• PProvide a shopping experience catered to each and every customer while recommending solutions based on customers’ specific needs
• AAssist customers in the selection and purchase of products and services
• EEffectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer
• Gifts – Souvenirs and Sundries
• Upscale Furniture
• Art – prints, paintings and sculptures

Account Executive, Retail Sales Resume Examples & Samples

• Demonstrates strong understanding of Comcast products, promoting and selling offerings to individual customers as assigned for each campaign/event. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for all products
• Communicates and develops rapport with customers. Evaluates customers' existing and potential product needs and makes recommendations. Increases customer understanding of Comcast products and pricing models as well as competitive advantage over other service providers. Evaluates competitive offers and frame response to show the benefits of Comcast
• Meets and exceeds sales goals as established by local market by campaign/event being worked and on a monthly/annual basis. Implements effective sales closing techniques to ensure product installation goal is achieved
• Demonstrates a record of success in outbound sales environment with emphasis on business-to-consumer sales
• Displays thorough understanding of video, high-speed internet and phone services
• Possesses impeccable communication, organizational, and people skills, as well as strong customer service skills
• Illustrates an efficient technical capability (computer knowledge, data bases)
• Sells Xfinity products and services to customers of community events and National Retailers
• Resolves billing and other issues for existing Comcast customers
• Travels and works at Community events and National retailers throughout Region
• Follows up with customers on order and install information
• Merchandises broadband kiosk displays in the stores and ensures all materials are fulfilled and demo kiosks are operating properly. ensures that stores are properly supplied with product collateral and fulfills retail agreements
• Makes documented in-store visits to all assigned retail accounts on a weekly basis. Attends regularly scheduled sales meetings as required by a Supervisor at the corporate office
• Provides assisted sales support to stores at peak sales dates and times, which are generally on weekends and some evenings. Works on special events on an as needed basis
• Contributes to the team effort by accomplishing sales results for all product lines as planned. Achieves objectives through visits, merchandising, training, and sales

Retail Sales Consultant N-req Resume Examples & Samples

• Sell with passion and engage new and existing customers in a high quality experience which enables them to make informed purchase decisions
• Maintain high energy and detailed sales product knowledge including competitive information
• Process payments and equipment transactions in order to maximize the customer experience

Manager Retail Sales Resume Examples & Samples

• Fostering an environment of continuous personal improvement
• Promoting and participating in effective teamwork between all departments
• Leading, coaching and developing employees to ensure a strong, motivated, customer service oriented team
• Promoting an environment that emphasizes the importance of treating people the way we want them to treat our customers; and
• Maintaining and promoting effective and open communication at all levels across the organization
• Minimum 1 year of customer focused managerial, supervisory or leadership experience
• Thorough sales and service skills and experience attaining sales targets
• Expert customer service orientation
• Highly flexible and conversant with performance management techniques
• Strong interpersonal communication abilities
• Excellent organizational, interpersonal and negotiation skills
• Knowledge of the Bank's retail product lines would be an asset but is not required
• Knowledge in Mortgages and Investments would be an asset
• Offer hands-on cosmetics and facial consultations
• Demonstrated knowledge of comprehensive esthetician techniques required; previous cosmetics sales experience preferred
• Proof of all required licensing by the state

Rep, Retail Sales Resume Examples & Samples

• Interfaces with customers; advises customers and answers questions relating to products, services, billing, and all other issues and concerns. Demonstrates a strong understanding of Company products and services
• Evaluates customers' potential product needs and makes appropriate recommendations. Effectively communicates and demonstrates a high level of comfort selling Company products and services
• Informs customer of products and pricing models, as well as competitive advantages. Corrects customer billing discrepancies,

Retail Sales Analyst Resume Examples & Samples

• Develop and maintain relationships with Macys Planning teams to ensure common goals and seamless execution; DP,IP, Allocation team
• Collaborates with Kipling Sales, Retail Coordinator store teams
• Facilitate / follow up on Door requests coming from Regional comp tool
• Incorporate sell in and performance trends to forecast expected sell through performance
• Prepare detail and executive summary tools to communicate Replenishment results and opportunities

Director, Retail Sales Resume Examples & Samples

• Customer focus
• Ability to define problems, collect/ analyze data
• Ability to develop a framework for performance
• Planning and organizing
• Having market insights in sports industry
• Minimum 10 years of relevant work experience with sales, marketing preferably in sports industry
• Fluent in written & spoken English, ability to communicate in Korean will be an advantage
• Assists the Cable Store Supervisor by facilitating breaks, lunches and basic work flow in the supporting/leading of staff
• Train and assist Cable Store Professionals regarding customer services issues, computer system questions, and company policies and procedures
• Ensure compliance with all company and department policies and procedures

Mgr, Retail Sales Resume Examples & Samples

• Sets productivity and sales goals, develops departmental plans, develops metrics to measure individual and department performance, and develops methods and procedures
• Ensures departmental compliance with human resources policies and procedures, including active participation in the Company’s EEO program
• Participates in required leadership meetings and provides all pertinent information for optimal system operations
• Participates in all necessary public relations work, including interaction with local equipment vendors and service contractors

Associate, Retail Sales Development Resume Examples & Samples

• 2+ years relevant work experience
• Strong communication, creative and interpersonal skills
• Strong PC computer skills (emphasizing Microsoft Excel, Outlook and PowerPoint). Mac-based application understanding (KeyNote) a plus. Ability to learn Corporate and 3rd Party web-based reporting, forecasting and allocation platforms (Data Warehouse, CPMS, Passport, etc)
• Highly organized and detail-oriented with a strong ability to manage multiple projects simultaneously with un-prompted follow-through
• Must be an excellent team player with the ability to build, foster and nurture relationships with members of the NOAM Affiliate, Global, Creative and Customer Service
• Chandler Festival
• Scottsdale Promenade
• Tempe Marketplace
• Strong leadership on the floor helps build sales and customer loyalty. Assists customers on the floor during peak sales periods providing a positive influence on leads and sales associates. Mentor associates on sales presentations and product applications. Complete and report general outdoor updates to store senior team and District partners to promote sales and profitability. Keep communication open between the retail store, district partners and corporate partners to the needs of the store as it relates to sales, gross profit margin, sales per square foot and inventory. Improves communication with supervisors and upper level management. Write weekly sales recaps, write ad recaps at end of major ad periods. Write any additional reports as assigned by supervisor. Attends store meetings and conference calls
• Managers typically work both opening and closing shifts to distribute the work load. Opening and closing includes security duties. Prepares store for opening and closing by walking store and looking for merchandising issues, closing registers, Closing the Club Card Embossing Machine, supervise leads to ensure that all policies and procedures are followed. Managing the store, answering customer service calls, driving sales through PA announcements and Club Membership referrals. Motivating the staff to engage customers by using the SLAM process. Track daily sales and Club referrals. Resolving outfitter concerns and questions by partnering with HR
• Supervise daily floor activities of department leads and outfitters to ensure proper display of merchandise on floor. Delegation and prioritizing of project lists, setting deadlines and checking the progress to ensure timelines are followed/met. Performing on the spot coaching when necessary to ensure quality work and customer service

Retail Sales & Servcie Team Resume Examples & Samples

• Maintains basic product knowledge across all merchandise areas, and demonstrates awareness of current and upcoming sales and promotions
• Maintains a consistent up-beat "can do" attitude, and willingly takes on all assignments based on the needs of the team
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Ensures products are properly placed and represented in a timely manner. Participates in floor restocking and replenishment to maintain high visual standard
• Maximize sales and profitability of ad items by preparation and execution ad plan. Communicated to the RACM potential inventory issues that may dampen the effectiveness of the ad. Additional aspects of ad preparation include, but are not limited to: creating a merchandising plan for each ad item, insuring that all items are featured in high-traffic, high-visibility areas, insuring with the signage Outfitter that all signs for the ad have been ordered, made, and placed, delegate to retail Outfitters individual action items from the ad plan, give clear and concise direction for proper execution, follow up with the Outfitter to insure proper execution. Following ad, prepares recap that highlights top performing SKUs from ad. Additionally, communicates with regional staff any overstocked items
• Execute direction given by regional/corporate staff. Direction includes, but is not limited to: merchandising changes, merchandise pulls, requests for SKU performance reviews, etc. Execute additional tasks as assigned by management to maintain a smooth, efficient work environment. Additional tasks may include: processing sales through the POS system, working additional freight to the floor, cover additional departments during coverage gaps, Manager-On-Duty shifts, etc
• Discuss staff level with HR manager and senior manager and hire staff to help meet sales and work demand. . Request job postings, look at potential applicants, conduct interviews, and select desired candidates. Work with store scheduler to ensure proper coverage in departments. Work with store Training Administrator to ensure all outfitters have the required training
• Prevention of any potential tagging/sign errors by reviewing daily price override reports. Review report, print archive transaction reports, as necessary. Make sure transaction notes are in place offering reason for override. Follow up with involved outfitters if notes are lacking. Relay tagging errors to floor associates to ensure tags are changed. Relay any suspected improper actions to the AP department

Assistant Manager Retail Sales Resume Examples & Samples

• Consistently motivating the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs)
• In partnership with the management team, educating the sales team on store sales plan, personal sales goals and store statistics and motivating the team to achieve goals
• Creating a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach
• Demonstrating sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards
• Assisting with Customer Service related projects as directed by the Store Manager or Associate Store Manager
• Directing and supervising the daily activities of the sales team
• Training new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards
• Acting as a role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation
• Providing recognition to team members for exceptional performance
• Partnering with the management team to develop and train internal talent
• Performing and supervising store opening and closing procedures
• Ensuring that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping
• Demonstrating a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners
• 2-3 years of retail sales experience required
• Experience in a supervisory role preferred
• Effective management, interpersonal and communication
• Strong computer skills-proficient in Outlook, Excel and Word
• Effective communication and presentation skills, both written and verbal
• Build relationships with customers who have a passion for designer fashion by attending to their individual needs - whether they need a last-minute handbag or want to invest in a new seasonal wardrobe
• Share your knowledge and excitement about the latest haute couture trends - from high shine to ultra mod, with equal parts elegance and attitude
• Work with department manager and visual department to ensure merchandising and presentation meet the brand’s image standards and keep the deparment "runway ready"
• Camouflage Clothing & Patterns
• Knowledge of Thinsulate, Gortex, Cordura and other clothing materials
• Garments relating to extreme outdoor conditions

Senior Retail Sales Analyst Resume Examples & Samples

• Analyze Macys sales by region, door and style and react to sales opportunities
• Review Stock & Sales parity on locsum weekly to evaluate door opportunities / liabilities(increase whsl sales / reduce mds)
• Develop and maintain relationships with Macys
• Planning teams to ensure common goals and seamless execution; DP,IP, Allocation team
• Facilitate / follow up on Door requests coming from Regional comp tool Incorporate sell in and performance trends to forecast expected sell through performance
• Prepare detail and executive summary tools to communicate
• Replenishment results and opportunities
• 5+ years of Retail/Sales experience

Retail Sales Development Analyst Resume Examples & Samples

• Develop tools used by Retail Development Sales Management team to measure performance of the Retail Store sales channel
• Design and produce reporting tools that may be automated in order to streamline reporting and improve reporting timelines
• Lead and perform data mining/in depth analysis of our customer base to identify, and make actionable recommendations to drive sales opportunities for the businesses
• Responsible for developing models, tools, metrics and dashboards for reporting purposes and improve on existing tools in use
• Build strong inter-departmental relationships and lead cross functional teams to support the successful creation and deployment of sales and marketing initiatives
• Develop and maintain weekly, monthly, quarterly, annual and ad hoc reports on Manager/Director/VP/Market achievement toward key goals and objectives
• Aggregate internal data sources, create actionable analysis, and infuse operational and sales teams with actionable information
• Design, generate and distribute scheduled and non-scheduled (ad hoc) reports on sales and performance metrics
• Ensure accuracy on production reports created by understanding the sources of data from related areas and being able to support the results
• Assist in setting reporting best practices, policies, objectives and strategies to scale sales data reporting and determining gaps in reporting and develop proposals to rectify these
• Describes complex reporting concepts, makes recommendations and provides statistical support all retail stakeholders, including senior executive leadership team
• Experience in analysis, trend evaluation, development of data tools and reporting designs required
• Expertise in proactively spotting data trends or anomalies which would be of interest to a sales organization
• Advanced and proven Excel and Access skills, including export, manipulation and creating and maintaining macros are required
• Must also have extensive experience in computer use and proficiency in software applications including PeopleSoft, APMX, Good Data, Microstrategy, Salesforce.com, Project, Access, and Word as is required. Experience with ICOMS/CSG is a plus
• Solutions oriented and a creative thinker and to manage multiple projects simultaneously in a fast paced changing environment
• Minimum of 7 years analytical experience required
• Develop and manage a Sales Team of professionals that will enhance the Bank’s reputation as a provider of financial service and advice by
• Creating a consistent customer experience based on mutual trust and confidence
• Leading and coaching employees to contribute to the Centre being an industry leader in the delivery of customer satisfaction
• Continually enhancing and building customer relationships and proactively/reactively retaining the base customer portfolio by conducting telephone/marketing calls, and receiving inbound calls with customers and prospects with a view to personally following up on Retention commitments and cross sell opportunities. In doing this, communicating the benefits of the Bank and its subsidiaries’ products and services
• Acting as an information resource for customers and other staff regarding all aspects of the entire range of the Bank’s retail credit product line; and
• Build and strengthen customer relationships through activities associated with maximizing opportunities to promote Bank services and products by
• Contributing to the achievement of established Retention objectives
• Delivering solutions that meet customer’s immediate needs, resolve client concerns, and “planting the seed” for future needs
• Analyzing the market and competition in order to develop and implement marketing strategies to maximize opportunities for growth and retention in applicable products
• Effectively and aggressively promoting, cross-selling, and providing basic advice with respect to the entire range of Bank services including identification and addressing specific, individual customer needs
• Effectively developing the identified, designated market by establishing strong working relationships with each team member and ensuring customers are properly serviced and referrals made
• Develop a dedicated and involved workforce who are highly effective, knowledgeable and adaptable by
• Maintain strict adherence to Bank guidelines and security procedures with respect to assigned authorities and responsibilities; and taking appropriate action relative to any unusual occurrences or fraudulent activity
• Contribution to optimal efficiency of the Centre by ensuring that the team’s productivity goals such as right party connects and adherence are achieved by
• Minimizing risk and losses by knowing, and ensuring personal and team adherence to Scotiabank policies, procedures and key controls
• Adhering to all company/department policies, procedures and audit requirements; and
• Thorough written communication skills
• Thorough knowledge of PC user programs
• Expert knowledge of product lines serviced
• Thorough initiative and sense of professionalism
• Thorough sales and service skills in attaining aggressive sales targets
• Working ability to identify the make sound recommendations on market needs and trends of Scotiabank and members of the Scotiabank Group
• Build relationships with customers who have a passion for forward thinking designer fashion by attending to their individual shopping needs - whether they need a last-minute handbag or want to invest in a new seasonal wardrobe
• Teach and coach team members on emerging and advanced designer’s brands and products
• Be influential and forward thinking with customers and the team
• Share your knowledge and excitement about the latest haute couture trends- from high shine to ultra-mod, with equal parts elegance and attitude
• Work with department manager and visual department to ensure merchandising and presentation meet the brand’s image standards and keep the department “runway ready”

Retail Sales Outfitter Seasonal Resume Examples & Samples

• Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers' needs, and making product recommendations based off of this analysis, by providing a legendary customer experience for every customer and promoting Cabela's programs including, but limited to CLUB Membership, Cabela's Xtreme Protection, Kiosk, and In-Store Pick-up
• Must be 18 years of age or older. Must be 21 years of age or older to work in the Gun Counter or NICS
• Must be able to work the following: Seasonal applicants need a minimum of 20 hours of availability including at least one full weekend day
• Orland Park Place
• The Shops At Oak Brook Place

Mortgage Banking Retail Sales Administration Manager Resume Examples & Samples

• Build a framework to identify, assess & manage a controlled business environment that meets all regulatory and financial requirements/parameters in a timely manner
• Key functional areas will include
• Strong understanding of the home lending industry
• Very strong analytical abilities
• Up to date knowledge of the economic and market environment. Working knowledge of critical factors affecting the financial industry
• Familiarity with business drivers and factors influencing profitability, quality, and compliance with laws and regulations (Durbin Amendment, Reg B and Reg Z)
• Strong communication, presentation, and relationship building skills, as well as demonstrated institutional business development success

Assistant Manager, Retail Sales Resume Examples & Samples

• Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and retail store operations
• Support the creation of a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills
• Partner with Human Resources Manager to continuously train, develop and promote all retail teams through individual performance planning
• Assist with performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings
• Responsible for development of hourly employees including training, mentoring and coaching
• Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control, while focusing on exceeding annual Budget targets
• Communicates on a constant basis with Store Manager and Area Manager regarding Retail Stores and staff performances and challenges
• Ensures that GSAT and shopper reports are within acceptable levels
• Responsible for assisting with the development of weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as guest service goals
• Maintain or exceed weekly budgeted variable operation results: shrink, variable labor, safety, guest service, cleanliness and visual/merchandising presentation
• Responsible for monitoring performance and making recommendations to maximize current trends
• Communicate on a regular basis with Store Manager and Area Manager regarding locations performance and challenges; make recommendations for improvement when necessary
• Review and analyze store performance results daily while identifying and resolving opportunities with management team
• Minimum 3 years of high volume retail management experience managing a team of 20+ employees
• Bachelor’s degree in Business Administration (or related field), or 5 years Industry experience preferred
• Working knowledge of Microsoft systems (Word, Excel, Outlook, etc.)
• Must be available to work on weekends, holidays, and nights as required
• Must be able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
• Excellent written and oral English communication skills to effectively communicate with all levels of the organization regarding the operation
• Previous retail management experience, specifically within the theme park/entertainment industry preferred
• Previous experience with JDA a plus
• A strong passion for delivering the highest quality of guest service
• Ability to achieve results through the flawless execution of strategies and objectives
• Strong organizational, planning, delegation, mentoring and coaching skills
• Experience managing in a union environment
• 2+ years of Retail management experience managing a team of 20+ employees
• Knowledge of Microsoft systems (Word, Excel, Outlook, etc.)
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
• Self-starter and motivated
• Can easily multi task and manage multiple projects
• Experience in POS and Inventory Systems
• Guest service oriented
• Proactive thinker/self-starter
• Must possess strong administrative, organizational, problem solving and project management skills. Able to create and deliver presentations and think creatively
• Ability to manage effectively under deadlines
• Previous experience with creating and managing sales budgets (Revenue, Cost of Goods, Labor, etc)

Retail Sales Internship, Dcp-spring Resume Examples & Samples

• Provide wholesale program store level and SKU analysis for Tsum Tsum and Zootopia product categories
• Perform Gap analysis for new IP – analyze inventory buy issues leading to out of stocks and gaps in initial items purchased
• Support Kmart data clean-up as system comes online giving us visibility to merch licensing item level selling
• Prepare Home Entertainment deal reconciliation and process set up
• Perform Gap analysis of publishing vs. licensed share of sales
• Utilize system databases to retrieve data and perform analyses
• Assist in the consolidation and preparation of summaries and presentation decks for executive review
• Working knowledge of Excel skills a must
• Proficiency in PowerPoint and Word
• Analytical ability, critical thinking, fast learner and proactive problem solving
• Ability to multitask, maintain strong attention to detail and prioritize work
• Previous professional internship/work experience required

Manager, National Retail Sales Execution Resume Examples & Samples

• Champion NR (National Retail) timelines internally securing deliverables (pricing, launch dates, offers) for national retailers in order to leverage retailer assets (flyers) on behalf of the NR team versus individual efforts
• Create retail event opportunities within each national retail banner to steal share within a multi-carrier environment. Accountable for event creation & execution, offer development, local retailer advertising, field communications & tools
• Manage and procure 3rd party support during seasonal periods. End to end execution
• Ensure field readiness for new launches of devices & programs by liaisoning with internal Bell teams (training/marketing/incentives), hardware manufacturers at field level, to ensure the needs of national retail (internal & external) are covered off prior to execution
• Help gather the right information to create field support tools & streamline communications to deliver mandate on field readiness
• Identified as National Retail prime to participate in cross functional teams
• Identify & resolve operational gaps
• Must have previous experience executing retail events with national retailer
• Experienced in developing integrated marketing/retail programs
• Retail Operations background an asset
• Marketing Degree or equivalent work experience
• Natural leadership skills with an ability to motivate others
• Proficient in Excel and Powerpoint
• Highly organized and detail-oriented with the ability to manage multiple projects simultaneously
• Excellent interpersonal skills with the ability to get things done by influence
• Exceptional communication skills (verbal and written) with the ability to communicate internally & externally at every level of the organization, Senior Executives included
• University education; MBA an asset
• Two to three years of experience in a loan origination experience
• Knowledge of conventional and/or government guidelines
• Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending
• Ability to manage a heavy pipeline of 50 plus loans
• Teamwork and customer service skills a must
• Self-motivated and highly organized
• Current book of business in local market
• Familiar with FHA and HUD guidelines
• Strong computer skills including MS applications and previous experience utilizing laptop technology for communication purposes including accessing rate, credit and loan status information
• Provide leadership and partnership to team that will execute on initiatives within a specific region or product grouping; create a feedback loop to ensure the ability for the Retail line of business to make adjustments as appropriate and,identifyopportunities for and drive process improvement, efficiency and consistency
• Via leadership, reinforce the team execution of the Branded Sales and Service function including analysis of appropriate use and implement process improvements that result in maximization of new acquisition and cross sell opportunities as wellassolidifying the Affiliate forecasting process within specified region or product grouping
• Develop and ensure consistent delivery of Branded Sales and Service process for a specified region or product grouping; identify improvements and provide coaching and support to the Affiliate Retail Executives and Presidents
• Solidify the Affiliate forecasting process within specified region or product grouping
• Partner with Affiliate President to identify strong sales coaches (e.g. people developer, cultivators of talent, strong employee engagement, proven results achieved through others) within a specified region or product grouping (at the FCM levelandabove) to act as mentors/coaches for other employees across the Retail LOB
• Serve as conduit between affiliates and Segment & Product teams to ensure the appropriate level of resources and support for specified region or product grouping
• Act as a liaison with the specific assigned affiliates or product groupings to ensure a two-way dialogue resulting in constructive interdependence between national Retail and the affiliates
• Collaborate with the assigned affiliate Retail Executives on their local strategic plans; Leverage best practices
• Assist in planning for field meetings (e.g. Branded Sales and Service meetings)
• Participate in the affiliate recruiting and selection process for key jobs relevant to specific region or product grouping, providing candidate referrals and interview candidates at the Regional Manager level and above
• Facilitate effective engagement of national Retail resources based on market opportunity in each assigned affiliate or product grouping
• Partner with assigned affiliate to lead and drive a rigorous process aimed at following through on affiliate opportunities within products and segments in partnership with Product and Segment leaders
• Partners with assigned members of the Go-to-Market team to effectively facilitate implementation of key sales processes for assigned affiliates or product groupings
• 5+ years Retail banking experience preferred
• 5+ years sales management experience required
• Demonstrated ability to convert strategic vision into a tactical plan, and to execute on that plan
• Strong presence and credibility with excellent interpersonal, written, and verbal communications skills
• Demonstrated ability to identify, develop and manage talent
• Experience operating successfully in a complex, matrixed organization, driving change through influence
• Strong sales performance, employing a holistic, partnership-oriented, solution-based model
• Ability to prioritize and handle multiple tasks

Manager, Retail Sales Excellence, The Source Resume Examples & Samples

• University degree with a focus on Business Administration, Marketing or other equivalent
• At least 3 years of experience in a leadership role is preferred
• Excellent communication skills with ability to persuade and influence
• Experience in a large organization and the ability to work with cross functional stakeholders
• Demonstrate passion for people and customers
• 5 years retail or channel experience (telecommunication, general merchandise and/or consumer electronics)
• Team and personal leadership including coaching, mentoring and empowerment is an asset

Seasonal Retail Sales Team Resume Examples & Samples

• Know and understand the events throughout the store and communicate to the customer
• Support the use of fulfillment tools and multiple channels to meet the customers need (Search and Send, bloomingdales.com, The Outlet,)
• Utilize selling technology (Look books, MPOS, b-connected, mobile apps, etc.) to meet the needs of the customer

Associate, Retail Sales Resume Examples & Samples

• Stocking/replenishing sales floor from backroom and offsite
• Responsible for handling money, check, credit cards and GC transactions. Person is responsible for ringing register and carrying out all register functions to achieve sales
• Person is responsible for greeting, re-approaching and working with guests on a daily basis
• Person is responsible for maintaining 100% guest satisfaction and ensuring that all guest service needs are met
• Cleaning and recovering store, daily and nightly
• Person is responsible for being on time, in dress code and ready to work at his/her scheduled time
• Person is responsible for remaining tasked oriented at all times and should at no time be leaning, or being unproductive while on company time
• Person is responsible for the upkeep and cleanliness of the store environment and product Spyder sells
• Person is responsible for answering phones and handling guest questions by phone or in person
• Person is responsible for carrying out all assigned duties by upper management and corporate office employees
• Person is responsible for following all in store management direction without any form of argument or insubordination
• Person is responsible for having the knowledge of current day and current store stats, goals and promotions
• Person is responsible for upholding all standards of conduct
• Person is responsible for following all of Spyder’s Policies and Procedures
• Person is responsible for upholding a positive, upbeat and sincere working attitude, and should remain professional to guests and staff
• Prior customer service/sales experience desired
• Must be comfortable will working in a selling environment
• Experience handling POS/transactions preferred
• Must be flexible to work evenings and weekends
• Set and achieve Shoes of Prey sales goals while supporting the goals of the greater shoe department
• Provide an exceptional shoe fitting experience, which includes measuring for size and suggesting fashion looks based on current trends and customer feedback
• Consistently seek new fashion and product knowledge to act as an expert for the customer and the team
• Assist customers in designing beautiful shoes
• Passion for providing incredible customer experience
• Product knowledge and enthusiasm for fashion

Temporary Retail Sales Resume Examples & Samples

• Set and exceed company, team and personal goals and excel in a team environment
• Share your knowledge and excitement about the product by learning about the latest in chocolate and sharing that story with the customer
• Make sure the chocolate shop sales area is inviting by maintaining visual standards, stocking, re-merchandising and light cleaning
• Ensures originations team is presenting loans at appropriate rate, amounts, terms that comply with NPF program guidelines
• Assists in training/development of loan originators to function in all aspects of loan originations and selling techniques in a sales environment with marketing-supported leads management
• Recruits, interviews and selects self-source loan originators
• Keeps informed of developing trends in the industry
• Coordinates scheduled meetings, training sessions and courses as needed for the call center operation
• Performs related duties as assigned by supervisor
• Four (4) year business or finance degree preferred
• Must have proven extensive sales experience in the retail mortgage industry
• Evaluates customers' potential product needs and makes appropriate recommendations. Effectively communicates and demonstrates a high level of comfort selling Company products and services
• Informs customer of products and pricing models, as well as competitive advantages. Corrects customer billing discrepancies, prepares work orders, arranges for service appointments, and ensures appropriate follow-up procedures are met
• Meets and exceeds sales goals within the guidelines established by local market. Reports daily on the number of sales contacts and other metrics, as required

Retail Sales Floor Manager Resume Examples & Samples

• Achieve Revenue Goals with a focus on both Softlines and Hardlines with specific goals set for a given area and time frame. Goals reviewed with Department Managers and planned down to each Department Managers area of responsibility and each time frame to include specific sales events, weekly, monthly, quarterly, annual time frames. Review of online sales plans and past results. Events planning calendar used to determine upcoming sales events plans. Monitor daily, weekly, monthly, quarterly results and adjust as trends dictate. Ensure ATF Compliance with all company policies and procedures as well as compliance with Federal, State and local regulations. Ensuring compliance with all Firearms related paperwork (paper and electronic 4473, ATF F 3310.4)
• Driving Sales, setting planograms/monitoring in stock levels/setting ads/matching outfitters with customers. Working with Department Managers to ensure applicable training of outfitters on legendary customer service
• Ensure high quality customer service. Monitor customer service through personal observation of assigned areas and overall store. Review VOC's with Department Managers and coach as needed. Address dissatisfied customers through personal contact and share results with team for training purposes
• Manage Inventory/Ad Preparation. Ensure appropriate stock levels with emphasis on Cabela's high margin and advertised products. Communicate with FRMM to maximize in stock position and facilitate exit strategy and seasonal rolls. Identify products, check quantities, plan schedules and have a meeting with Department Managers on ad placement and signage requests. Supervise daily floor activities of softlines and hardlines Department Managers to ensure proper display of merchandise on floor. Develop a thorough understanding of Cabela's standards and core values. Monitor and address any deviation through coaching of specific standards/ core values to maintain excellence in performance
• Motivate Department Managers to achieve their goals. Clearly set expectations and training needs for Department Managers and their outfitters. Coach Department Managers to hold staff accountable. Inspire motivation by participating in department achievements and rewarding results through recognition programs
• Accountability for achieving the business Plan for CAT and FG Wilson Gensets ; further responsibility for the business’ long-term strategic planning within a three-year plus horizon for India
• Achievement of PINS (Percentage of Industry Sales) goals as well as managing the sales variance of a pre-agreed target within budget
• Facilitation of delivery of sales execution support, product/application expertise to dealers
• Construction of sales forecasts and consistent collection of customer trends, VOC and competitive actions for the rest of the enterprise
• Administration of merchandising programs
• Responsible for building relationship with customers and for developing the business in a manner consistent with our Corporate values, company policy and goals
• Building and developing a new team, expanding into new territories and building capabilities of an existing and growing dealer network
• Develops and implements sales strategies and objectives. Has in-depth knowledge for the products responsible, and a thorough understanding of the market dynamics and competitive positioning
• Through effective leadership, inspires, leads, directs, motivates, coaches and develops sales team to achieve/exceed sales target
• Working at all levels of customer management, developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in the CAT and FG Wilson brands in India
• The role will also lead how products are taken to market and the effectiveness of the channels the products are sold through
• 9 to 12 years of progressively responsible job-related experience including field, staff, support and supervisory assignments

New Store Opening Retail Sales Resume Examples & Samples

• Provide expertise and honest confident feedback regarding merchandise style and fit
• Wardrobe every customer
• Use directive selling skills through cross, team and on-line selling to promote key items, latest trends, new arrivals and replenishment basics
• Proficiency in basic computer skills
• Proven ability to develop extensive relationships with customers
• Knowledgeable and enthusiastic about high-end, designer fashion

Retail Sales Associates Resume Examples & Samples

• Recommend, select, and help locate merchandise based on customers needs
• Have good working knowledge of a POS/ register system
• Have strong communication and organizational skills
• Bilingual abilities are a plus - Spanish or Japanese
• Minimum of 1 year of retail and or event experience preferred

Director, Retail Sales Vertical Resume Examples & Samples

• Protect and grow Viacom’s share in the Toy advertising market and respond to overall market challenges
• Unearth potential new revenue streams outside of traditional media budgets by cultivating deep and strong relationships at all levels within the client’s organization
• Serve as an external consultant with strong insights on Viacom initiatives as well as broader industry perspective to become an invaluable resource to our clients
• Gain access to senior clients in order to collaborate, problem solve and drive their business
• Be an expert in the Toy Industry through consistent consumption of analyst reports, quarterly earnings, press releases, syndicated research, trade articles and events and share that knowledge across the organization
• Help develop first in class marketing solutions for Toy clients that include and include amplification plans across our distribution channels
• Collaborate with the base sales teams who service and maintain the buying agencies for Toy accounts and communicate
• 10+ years of experience in Television and/or Online Ad Sales
• Demonstrated leadership within a sales organization with a proven record of success
• Strong strategic, analytical, presentation, and communication skills
• Confident, tenacious, diplomatic, collaborative
• Experience working in a Toy, consumer products is a plus
• Entrepreneurial spirit and aggressive attitude towards exceeding goals

Business Systems Analyst, Retail Sales Audit Resume Examples & Samples

• End-user support and training of technology in a work setting
• Functional experience in relevant area
• Systems design, testing and implementation
• Script development and application testing
• Demonstrated ability to create ad hoc reporting
• Bachelor's Degree from an accredited university or equivalent work experience
• Exposure to Enterprise Business systems 2
• Exposure to Enterprise Business systems

Retail Sales Lead Resume Examples & Samples

• Review daily break and lunch schedules based on staffing levels and make appropriate changes and ensure staff adheres to schedule
• Work as a cashier when required
• Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Effectively speak before groups of customers or employees of organization
• High school diploma or general education degree (GED) necessary

Manager, Retail Sales Resume Examples & Samples

• Serve as the retail expert to key national accounts, licensees, and, as requested, provide information, direction, and consultation with the goal to drive incremental sales across DWA licensed product categories
• Develop annual retailer-specific business plans, strategies, and revenue objectives based on retail and gap analysis, DWA marketing plans, DWA sales and licensing strategies, licensee objectives, and retailer’s corporate initiatives. In addition to annual plans, develop opportunistic sales strategies in collaboration with licensees and retailers
• Selling and Implementation of strategies and programs at retail. Effectively articulate DWA licensing and marketing strategies to retail. Negotiate and secure retailer agreement to implement retail specific programs that drive incremental product placement in line with DWA program investment
• Work with appropriate retail personnel (e.g., buyers, marketing, planning, product development, operations, visual merchandising, etc) to develop, plan, and effectively implement programs at retail. Manage promotional activations, develop merchandising features and marketing campaigns that drive product sell-through
• Analyze program performance and return on investment. Plan and justify retail programs based on benefits and expected return on investment
• Plan budgets for each retail program and spend within agreed upon targets and parameters. Ensure that costs, resources and time invested are justified by incremental sales or strategic benefits gained on a project and customer level
• Organize and analyze retail sales data and information for assigned retailer and determining implications for DWA merchandise. Data and information include retailer financial performance, retailer strategies and tactics, retail sales data including point-of-sales data, in-store activity, marketing activity, communication with licensees – on both DWA and competitive properties and merchandise
• Develop effective relationships with retailer personnel across all relevant departments and key levels in order to accomplish job requirements
• Summarize retailer feedback (e.g., market conditions, product performance, DWA strategies/programs, licensee performance) to appropriate stakeholders
• Maintain a fashionable and professional image and be a customer service role model
• Use directive selling skills through cross, team and on-line selling to maximize the customer's wardrobe needs
• Demonstrate leadership in your Wedding Suite while selling throughout the entire store
• Proven ability to set and achieve sales and cross selling goals
• Knowledgeable and enthusiastic about the wedding industry
• Proven ability to provide consistent communication throughout the entire life of the event

Retail Sales Management Intern Resume Examples & Samples

• Gain knowledge and experience in Retail Sales Management
• Actively participates in development, thrives as a dynamic, proactive, and continuous learner
• Helps to improve Comcast's results through a project or series of work in Retail Sales Management
• Learns the components of running a retail store and how to be a sales leader
• Gains knowledge of our products and customers
• Learns how to turn a transaction into a sale and specifically lead a team to do this through development, coaching, and engagement
• Solves sales problems and executes solutions
• Answers phones and takes messages or provides information

Account Executive, National Retail Sales Resume Examples & Samples

• Utilize knowledge of Comcast products, services, features, pricing and competitiveness, as well as best practices as they relate to sales processes, training and customer engagement to achieve sales goals through direct sales to customers and indirect sales goals via education of partner sales representatives
• Act as a company representative at retail locations to provide support and engage in side-by-side selling/shadowing during periods of high traffic (holidays, special events, evenings, weekends, etc.). Observe employees' sales techniques and customer interactions and coach on Comcast selling strategies
• Engage with Comcast's retail partner management to foster effective business relationships and ensure alignment in sales goals and strategies
• Consult with manager to schedule visits with assigned stores in designated market on a regular basis, facilitate in-store training programs, and educate the retail teams to ensure retail employees understand Comcast's competitive advantages and how to most effectively position Comcast products and services. Serve as a subject matter expert on all Comcast offers
• Participate in creating and managing incentive programs that encourage desired performance from retailers
• Ensure that all merchandising and collateral is in compliance with Comcast's standards. Verify that all signage and brochures are displayed properly
• Maintain sales records and prepare sales and activity reports as required. Deliver daily and weekly reports to management to track sales and store performance
• Work closely with Comcast management to identify any productivity gaps, and create plans to ensure sales goals are achieved consistently
• Collaborate with the leadership teams within Comcast and its Retail Partner to develop and foster relationships, and verify that sales and training objectives are being met
• Ensures proper appearance/functionality of Point-of-Purchase (POP) displays, Digital Cable TV's, Computers, etc
• Conducts communication and implementation of marketing programs and promotions with indirect locations and provides appropriate feedback to Supervisor. Reports daily call report and planned weekly schedule to Supervisor. Investigates all addresses, node information, and serviceability issues
• Maintains accurate sales reporting per store and suggests/implements ideas and incentives to improve performance. Reports accurate and updated information on competitors and provide appropriate feedback

Softlines Retail Sales Manager Resume Examples & Samples

• Develop schedules for the assigned department(s) and monitor payroll on a daily basis to ensure payroll plans are met
• Uphold DICK’S Sporting Goods standards for merchandise presentation
• Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards
• Ability to learn and understand technology to assist customers with self-service needs
• Proven results exceeding goals in a customer-centric, results-driven environment
• Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
• Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
• Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements
• Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
• Knowledge of banking (credit and deposit) products and services
• Prior sales experience in a salary plus incentive environment with individual sales goals where goals were met or exceeded routinely
• Prior experience servicing and delighting customers
• Bilingual Spanish Preferred
• To pursue opportunities for securities trading throughout the Group and region. The incumbent will work with the Head of Foreign Exchange, Fixed Income and Equity to execute and manage these deals
• Develop and maintains close relationships with institutional client base to improve the client experience and ensure value-add in the client relationship
• Follow up on referrals, conduct exploratory meetings with clients as well as presentations of Sales and Trading product offerings to potential clients
• Develop internal relationships across the group to make readily available Sales and Trading products for their clients
• To be able to identify new opportunities for using of Sales and Trading products and implement strategies for the execution of transactions across the region
• Ensure compliance with all internal policies, procedures and statutory & regulatory requirements
• Identify and develop new business opportunities for Out-of-Home advertising
• Create and sell strategic, advertising solutions using supporting research data and marketing for a large variety of accounts
• Liaise effectively with all sales support services such as research, production, creativity and charting etc
• Prepare for and attend weekly team sales meetings and biweekly status meetings with management
• Participate in industry and client events related to the position
• Minimum of 5 years total selling experience
• Exceptional ability to develop new business through persistent prospecting and cold calling
• Strong presentation and negotiating skills combined with the ability to prioritize, multi-task, and work under pressure of deadlines and last minutes revisions
• A highly developed client service focus and proven ability with the local advertising community
• Proven successful track record
• Must have own vehicle
• Media advertising sales background
• Established relationships contacts and connections
• Knowledge of French is an asset

Lead-retail Sales Floor Resume Examples & Samples

• Exceed sales goals, convert Guests, interact with the product, and promote store campaigns and contests to drive brand awareness and lasting customer relationships
• Act as a Brand Ambassador consistently modeling and upholding The Coca-Cola Company Core Values
• Detail oriented with the ability to manage multiple tasks simultaneously
• Experience in specialty retail strongly preferred
• Fluency in a second language a plus
• Experience mentoring and or training others
• Tracks, monitors and evaluates profitability of existing business and directs the pricing decisions of sales representatives to ensure that maximum levels of profitability are maintained
• Communicating vision, plans, goals and objectives to sales team to ensure effective execution and optimize productivity of sales professionals
• Responsible for annual performance management plans for Account Executives and Sales support staff
• Liaise effectively with interacting departments including Creative Services, Traffic, News and Accounting
• Other related duties as required including representing CTV at after hour events
• Post-secondary education in Business, Marketing or Advertising &/or equivalent combination of education/work experience, previous television sales experience preferred
• Proven track record of achieving profitable sales growth and managing a team of experienced sales professionals with a strong emphasis on market growth
• Ability to work effectively both independently and in a team environment
• Ability to prioritize, multi-task and work under pressure of constant deadlines

Retail Sales Outfitters Resume Examples & Samples

• Assure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
• High school diploma or equivalent is preferred
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Compound Bows
• Recurve Bows
• Bow set-up and technical information
• Tree Stands

GTM Retail Sales Resume Examples & Samples

• Assist in management and life cycle planning of product roadmaps including mobile phones and smartwatches ­
• Assist creation of sell­-in and sell-­thru programs and managing marketing & merchandising investments to promote sell thru ­
• Manage drafting, negotiating, and presenting commercial terms and programs for internal and external approvals. ­
• Support overall account needs including providing product information, samples, training materials, etc as needed
• Excellent communication skills ­
• Ability to gain trust and credibility quickly in internal and external interactions. ­
• Financial acumen necessary to analyze / structure deals, support decisions, and provide post mortem analysis. ­
• Self motivation ­
• Concentration in Sales / Marketing ­
• Junior / Senior

Retail Sales Lead-tysons Corner Resume Examples & Samples

• Ensure high quality review, assessment and feedback of all Associates
• 2+ years of experience in the retail industry preferably home furnishings
• Open availability and flexibility to work nights, weekends, store openings and store closings according to the needs of the business
• Develops, trains, motivates, and coaches Sales team to produce desired high performance results. Analyzes staffing needs of the store/kiosk, provides hiring/promotion recommendations, and initiates disciplinary action as appropriate
• Reports on financial and sales data. Manages cash and inventory levels. Monitors daily sales results and activities to ensure sales, retention, and compliance objectives are met
• Displays thorough knowledge of all store and kiosk functions. Remains current on all wireless products, services, industry and competitive trends. Attends all applicable training/meetings

Director Of Retail Sales Resume Examples & Samples

• Develop and set the strategic direction required to meet and exceed sales quotas
• Development of new business lines and strategic engagements with top retail accounts
• Develop the sales pipeline to maximize revenue & provide accurate forecasting
• Be recognized as a sales leader within the territory
• Be trained on our solutions and sales techniques
• Demonstrate motivation to sell and have a love of our industry
• Work with sales management to set goals for your region
• Generate a high volume of sales, prospects, presentations, RFPs, and deals
• Work with team to provide ongoing sales support to your efforts
• Experience in (or a strong understanding of) of how content can impact online sales for our partners

Senior Specialist, Retail Sales Resume Examples & Samples

• Set annual sales target / review monthly sales target / revise monthly RFC sales target
• Manage and monitor the controllable operating expenses to keep within the budget
• Analyze KPI figures and make action plans
• Drive and coach the store staffs to achieve sales target
• Achieve budgeted Sales, margin and other KPIs
• Analyze market trends, customers information and develope action plans to achieve targets
• Open new stores and expand retail business
• Manage inventory to increase season sell-through ratio
• Provide consumer's trends and retail feedback to the related teams
• Implement systems and processes that allow us to capture all sales opportunities
• Plan and implement relevant in-store promotions
• Give feedback in-store's promotions to retail marketing
• Manage and motivate store staffs to achieve target and be the best retail sales team in the sports industry
• Evaluate store staff performance with HR
• Train store managers and develope their pontential
• Coordinate store staff transfer in accordance with "Right People, Right Place"
• Counsel store staffs regularly to retain them
• Manage store staffs to keep the retail management standards with a level of excellence
• Check the daily KPI Update / Morning Briefing / Work attitude etc
• Check IT systems continuously to work efficiently
• Train and Motivate store staffs to provide our customers the World Best Customer Service
• Strong communication skill with others
• People management skill, especially store staffs
• Deep understanding of Department store business process
• University degree or equivalent
• Minimum 5 years of relevant work experience
• Intermediate level in English

Retail Sales Manager, Kelowna Resume Examples & Samples

• Manage the day-to-day operation of the Radio Sales Dept. (Sun FM, EZ Rock, AM 1150) Kelowna’s dominant radio stations and support team
• Liaise with Kelowna management on behalf of the Retail Sales Manager (RSM) - BC Interior
• Contact decision makers and conduct thorough interviews with targeted accounts
• Compile research, create promotional ideas, present and sell business solutions to all major accounts
• Be an advocate, ambassador and mentor for Account Executives, always seeking to drive the best possible solutions for client and station
• Forecast, strategize and execute to drive revenue
• Facilitate weekly meetings as required, and provide weekly call planning and reporting as required
• Minimum of 5 years’ experience in a sales-related field, managing people, in a similar size market, with a proven track record of achievement and increasing sales
• Proficient in Microsoft Office Suite and Power Point

Area Retail Sales Manager Resume Examples & Samples

• The Retail Sales Manager will be responsible for leading a team of Supervisors and Retail Sales Specialists (RSS) who are based in TWC Retail Stores. The Manager’s primary responsibility is to ensure all team members follow the Sales Process (R-Pro) and meet and exceed performance goals with sales, retention and customer service
• The Retail Sales Manager will be responsible for the retail store team to be compliant to all operational processes, including the collection and processing of payment processing services
• The Retail Sales Manager will visit all Retail Stores on a regular basis to provide coaching of the Sales Process and lead by example in all areas of business
• Provides coaching and feedback to Supervisors to highlight areas of opportunity and improvement
• The Retail Sales Manager provides guidance and input for the preparation of action plans and regular performance reviews to achieve the set goals and to overcome any performance gaps
• Achieve monthly, quarterly and annual revenue goals
• Provide coaching and sales strategy for sellers
• Supervise the collections process
• Drive sales and service levels across the existing retail division of 11 shops
• Mentoring and development of the existing sales team
• Handling staffing and HR issues for the division
• Implementing individually tailored sales and marketing strategies based on detailed analysis of sales and leads
• Setting of budgets and monitoring performance against KPIs for all outlets
• Ensuring retail shops are maintained to highest standards
• Prospective candidates must possess retail sales experience, ideally from the home interiors or soft furnishings sector and have experience of managing a sales team
• Sales and customer focus
• Possess excellent interpersonal skills
• Must be capable of working as part of a team
• Must be proficient in the use of Microsoft Excel, Word etc
• 10-15 years retail operations experience, with progressively increasing scope and responsibility including experience working in a complex retail environment
• Proven track record in providing a high level of service to internal and external customers
• Bachelor's degree (B. A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience
• Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services
• Be familiar with the Nordstrom history
• Help the store meet its sales goals through promotion of Nordstrom products, services and events such as the Nordstrom RewardsTM program and gift cards
• Make deliveries to customers
• Posses knowledge of the cosmetics area in order to provide customers and employees with information and directions
• Support store operations by being a general store resource for customers and employees
• Ability to communicate clearly and professionally with coworkers and customers
• Strong computer proficiency, including Word, Excel, Outlook and PowerPoint
• Ability to suggestive sell and connect customers to salespeople
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
• Ability to work a flexible work schedule based on department and store needs
• Assist in managing the day-to-day success of Radio Sales Department and Team
• Through leadership, guidance and working your plan, achieve monthly and quarterly sales targets for the team
• Lead revenue forecasting and analysis
• Be an advocate, ambassador and mentor to our Account Executives, seeking to always drive the best possible solutions for client and station
• Support the local sales team with new business generation, client retention, client discovery calls and presentations
• Work closely with our creative, programming and promotional teams to help create the best marketing solutions for our clients
• Develop pro-active sales strategies, tools and sales packages for our Account Executives to use
• Engage with clients, network within the advertising industry, and keep up to date on shifting marketing trends and designs
• Work within the station’s core values of Integrity, Creativity, Respect and Teamwork
• Post-secondary education in Sales or Marketing, or a related field, is an asset
• Minimum of 5 - 7 years’ experience in a sales-related field
• Experience managing a team of sales professionals or account managers, in a similar size market, with a proven track record of achievement and increasing sales
• Experience with sales forecasting
• Demonstrated success in handling and influencing key decision makers with major accounts
• Superior customer service and conflict resolution skills
• Excellent interpersonal, organizational and conflict resolution skills
• Strong presentation, negotiation and sales skills
• Analyze and distribute daily corporate sales flash report for BCBG and MAXRAVE to company management
• Investigate and correct sales discrepancies
• Corporate Flash-distributed daily
• Create weekly sales reporting in relation to budget and forecast
• Provide monthly sales reporting to property management and landlords as required per lease agreements
• Participate in sales forecasting and budgeting processes. Manage the development of BCBG’s financial/business information and analysis
• Transaction Error and Exception management
• Alert Loss Prevention and District Managers of any shortages or suspicious transaction activity
• Assist stores with Gift Certificates and store credits
• Manage and issue corporate gift certificates
• Drawer Funds (obj Acct 1005)
• Gift Certificate (obj Acct 2156)
• Store Credits (obj Acct 2160)
• Critical thinking, mathematical, time management and reading comprehension abilities
• Strong computer skills particularly with Excel, strong interest in financial modeling though ERP software, and Ad-hoc reporting
• Experience with Business Objects of America, JD Edwards/Enterprise One general ledger is a plus
• Bachelor’s degree in Finance, Accounting, Economics, Mathematics or related
• Knowledge of finance and accounting principles: ability to read, interpret, and prepare financial statements
• Develops, manages, and achieves Company sales and profit goals for the retail stores. Implements plans and tactics to consistently meet or exceed sales targets for a portfolio of products and services.- Leads sales team meetings and territory manager conference calls focused on sharing best practices and publicly recognizing top-performers
• Collaborates with national retail partners to continuously improve sales, customer processes, and the relationship between the Comcast Sales Representatives and the retailers core staff
• Works in tandem with local Comcast market leadership to maintain alignment with local market objectives and initiatives. Assesses individual and team performance and provides specific performance improvement plans, as needed.- Maintains and grows existing customer base while managing churn as effectively as possible. Creates and maintains a best-in-class customer experience across all stores in assigned division
• Develops, monitors, and achieves operating and store expense budgets
• Manages the opening of new stores in division
• Communicates, trains, and educates market managers and territory managers on corporate marketing plans, new products, and other corporate initiatives

Retail Sales Manager Sierra Nevada, CA Resume Examples & Samples

• Creates a sales business plan and executes the sales, pricing, loan management and customer relationship activities
• Works directly with customers to originate loans and develop referral network, solicits customers through third parties such as realtors and builders
• Reports to Branch Manager

Retail Sales Merchandiser Resume Examples & Samples

• Meet and exceed sales goals, by maintaining proper product inventory
• Engage with store management using the latest technology to drive sales and enhance client satisfaction
• Maintain client objectives
• Manage time and prioritize for store call coverage
• Communicate effectively both internally with Advantage Solutions management and externally with all customers, building rapport with clients and customers
• Perform merchandising duties
• High School Diploma or higher education or equivalent job-related experience
• Basic knowledge of retail merchandising and/or selling
• Aggressive self-starter with a strong bias for action and results orientation
• High sense of urgency; strong drive and passion to win
• Excellent customer service, interpersonal and communication skills; position requires daily discussions with customers at all personnel levels
• Demonstrated time management skills with the ability to manage multiple tasks
• Adaptability to changing demands, priorities, circumstances and directions
• Ability to work independently, but also successful team building skills
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
• Demonstrates high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Performs the job safely utilizing proper equipment and safety techniques
• Additional responsibilities as assigned by supervisor related to the position/department
• Demonstrate good judgment and show respect for others
• Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others
• Ability to communicate with email and basic internet skills
• Demonstrate commitment to meet or exceed customers’ expectations
• Meet and exceed sales goals, by educating store managers on merchandising analytics – more product nets more profitability
• Share data on sales volume, seasonal profits, and maximize their sales revenue within the store using sales analysis from your company provided iPAD
• Must have the ability to communicate effectively both internally with Advantage Solutions management and externally with all Customers
• Sell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis
• Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary
• Maintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed
• Will work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf
• Increase brand representation and effectiveness through establishing and maintaining customer and client relationships
• Will complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc
• (Required)High School Diploma or GED or equivalent experience
• (Preferred) Associates Degree or equivalent experience
• 0-2 years of experience in retail, Client, or food broker
• Basic computer skills including familiarity with Word, Excel, and Internet usage
• Ability to follow up
• Mathematical and analytical skills
• Meet client and Company objectives by maintaining full distribution on all authorized SKU’s
• Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls
• Education Level: (Required):High School Diploma or GEDor equivalent experience
• (Preferred):Bachelor's Degree or 0 to 2 years of experience in Retail, Client, or food broker
• 80% Sales and relationship management
• 20% Merchandising
• Maintain client objectives by ensuring client and company objectives are met by maintaining full distribution, stock, signage and schematics on existing SKUs and secondary product placements
• Authorize items to meet client shelf schematic standards
• Prepare for and respond to audits
• Complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc
• Communicate effectively both internally with ASMC management and externally with all. customers, building rapport with clients and customers
• Field questions and proactively develop action plans to resolve issues
• Sales experience, 6 months – 1 year, preferred
• Prior retail merchandising experience
• Excellent customer service, interpersonal and communication skills; position requires. daily discussions with customers at all personnel levels
• 0-2 years of experience in retail merchandising and/or selling
• Deliver knowlegeable product demonstrations to customers
• Reply to clients’ inquiries and provide appropriate need-based recommendations to customers
• Maintain high-quality customer service
• Ensure smooth daily Store operations
• Work with Strategic Marketing to develop strategic plans that enable businesses to grow faster than their markets inclusive of target accounts and account penetration plans
• Define marketing and business plans aligned to the strategic plan
• Lead integrated cross-functional teams to execute plan to drive financial results
• Develop and implement comprehensive plans focusing on growing sales and increasing profitability
• Develop forward looking product, software and service plans that enable profitable growth into the future
• Lead the partner /distributor identification process for the ACS E&ES in the Retail business
• Identification of cross-selling opportunities that fully utilize the breadth of Honeywell’s product software service offerings across all businesses
• Work closely with the Product Marketing Team to identify product and solution gaps and fuel vertical-related NPI development
• Investigate marketing opportunities with significant scale and synergy to drive growth and leverage current portfolio of products, software and services
• Use management operating system to drive results
• Portfolio analysis and assessment to identify revenue and growth plans by market segment
• Identification and evaluation of organic growth strategies by product line, globally
• Identification and evaluation of inorganic growth strategies including acquisitions, alliance, licensing, and partnership opportunities linked to the strategic plan
• Fact-based analysis of market trends; competitive data; technology advancements; and customer needs assessment and new product developments
• A Bachelor’s degree in industrial marketing, business or technical discipline is required. An MBA is highly desirable
• Minimum 8 to 10 years in Electronic Retail marketing
• 10 to 12 years of proven sales experience
• Fluent in speaking and writing in English and Arabic will be an added advantage
• Ability to forge solid relationships and manage across a broad and geographically dispersed business
• Proven capacity to be effective in a complex global business environment
• Ability to remain calm, focused and efficient under pressure
• Organized and able to manage multiple priorities effectively
• Demonstrated analytical, business planning and problem solving skills
• Ability to identify issues, requirements and opportunities for improvement
• Proven track record of working in a channel sales environment
• Proven people leader and developer of talent
• Experience with the implementation of growth, new market development and marketing initiatives that lead to stronger market penetration
• Proven ability to successfully direct start-up business opportunities, including market assessment, strategic planning, objective setting and implementation
• Track record of establishing short and long term market and product growth goals, then executing operating plans to achieve them
• Strong business acumen, ‘street smarts’ and an in-depth understanding of the marketing and financial implications of new opportunities
• Ability to understand and add value to high-level management interactions, with a proven ability to develop and ‘sell’ creative business strategies
• Experience managing in a matrixed and lean culture that continuously prioritizes operational excellence
• Exceptional leadership skills, energy and teaming capability; the ability to lead and motivate, share vision, and inspire colleagues
• Responsible for Sales Territory - Varies due to territory size, number of retailers, and location
• Must have a valid US state issued driver’s license
• Must be able to drive long distances to make multiple sales calls on a daily basis
• Education: High School Diploma or GED equivalent
• Experience: 3-4 years food merchandising is preferred but not required
• Must have the ability to communicate effectively both internally with ASM management and externally with all Customers
• Education Level: (Required): High School Diploma or GEDor equivalent experience
• (Preferred): Bachelor's Degree or 0 to 2 years of experience in Retail, Client, or food broker
• Strong initiative and self-driven, ability to work independently with little supervision
• Good basic computer, organizational and follow up skills
• Mathematically and analytical ability

Acct Exec, Retail Sales Resume Examples & Samples

• Develops long-term relationships with retail management, sales personnel, and regional/district account contacts
• Works with local markets to ensure staffing of retail events and staffing of Comcast Associates at stores. Manages and sells at retail events. Drives local marketing events
• Maintains accurate sales reporting per store and suggests/implements ideas and incentives to improve performance. Reports accurate and
• Achieve annual budget objectives for assigned sales territory
• Build a comprehensive business plan to optimize short and long term territory performance
• Lead the execution of a consultative sales process from qualification to contract negotiations for all opportunities within assigned territory
• Build a robust opportunity funnel by organic (cold calling) and coordinated efforts
• Prepare for and provide meaningful participation in the future improvement and development of McKesson product and services leveraging the experience of our pharmacy partners
• Provides customers with marketing advice, financial analysis to formulate financial plans, managed care information, competitive data and profit enhancing opportunities through sales methodologies and programs designed to point out the benefits of company products/services/technologies
• Develops sales proposals, business reviews, sales presentations of specific products and services, demonstrations of products, merchandising plans, and sales promotions to grow existing business or capture new accounts
• Ensures on-going attention to enhancing strong relationships with key customers in order to build/maintain the credibility required to retain business long term
• Through collaboration with other departments and coordination with staff in operations, delivery, inventory, credit and finance, provides problems solving and troubleshooting expertise to customers in servicing existing accounts
• Through collaboration and team selling opportunities, participates in sales team presentations where appropriate to further enhance business growth opportunities, improve selling skills, and gain knowledge about the customer base
• Maintain current, detailed and accurate data in our Salesforce.com CRM, providing an accurate sales forecast in real-time
• Current valid driver’s license required
• 4+ year’s sales experience healthcare preferred but not required
• 4+ years business to business sales experience
• Proficient in MS Office Suite
• Ability to read P/L statements
• Experience in the retail/distribution, healthcare delivery, pharmacy, benefits or insurance industry helpful and preferred
• Consultative and partnership with a deep understanding of interpersonal communication and ability to identify customer needs
• Business/Financial Acumen
• Analysis/Problem Solving / Negotiation
• Relationship building with a focus on facilitating trust and open communication
• Influential communicator with focus on active listening and customizing messages appropriately for differing audiences
• Ability to navigate complex environments successfully
• Self-started and proactive, continuous learner
• Organized, accountable, assertive and focused on results
• Coordinate the sales operations with all the other departments of the company
• Seek out new customers, and sales opportunities to ensure customer growth
• Develops, manages, and achieves Company sales and profit goals for the retail stores. Implements plans and tactics to consistently meet or exceed sales targets for a portfolio of products and services
• Leads sales team meetings and territory manager conference calls focused on sharing best practices and publicly recognizing top-performers
• Works in tandem with local Comcast market leadership to maintain alignment with local market objectives and initiatives. Assesses individual and team performance and provides specific performance improvement plans, as needed
• Maintains and grows existing customer base while managing churn as effectively as possible. Creates and maintains a best-in-class customer experience across all stores in assigned division
• Leadership roles in Wireless / Telecommunications preferred
• Leadership roles in Big Box retail preferred
• Passionate, results-oriented, collaborative, self-motivated, and have a strong work ethic
• Proven sales leader who is able to effectively lead and motivate his/her direct team while also building relationships and working effectively in a matrix organization
• Be a change agent who thrives in a fast paced, ever-changing environment
• 5 or more years of experience managing agency relationships and collaborating with multiple groups within large complex matrixed organizations
• Excellent communication skills with the ability to influence 3rd parties
• Must have the ability to manage retail execution in the field
• Must be willing to travel across the assigned geographical area - 60% to 70% of the time
• Work with the VP of Sales to establish goals and conduct activities against metrics that will drive sales success for the targeted account, region or category
• Deep understanding of the retail/CPG business with ability to leverage that knowledge to drive strategies and tactics for account management, marketing, replenishment and visual merchandising
• Experience assisting in the creation of and execution against an annual marketing plan/calendar
• Experience in the creation of and execution against a solution roadmap for a given product or set of products
• Act as the lead and SME for all product knowledge, deals and contracts associated with the target account, region or category
• Experience working with an MDF budget
• Experience working directly with Family Dollar or with Family Dollar in a vendor role
• Identify market opportunities and recommend sales strategies to take advantage of those opportunities within the target account, region or category
• Develop annual sales plan in line with the forecast and revenue goals for the target account, region or category
• Collaborate with cross-functional teams across the organization to aid in overall growth in the current customer base & market share
• Develop any reports or other deliverables as needed
• 5-7 years of account management/sales experience
• Point of sales marketing services or sales experience
• Prepaid or gift card business experience
• Bachelor’s degree or the equivalent work experience
• Exceptional communication, presentation and negotiation skills
• Demonstrate analytical decision making capability
• Proven ability to perform in dynamic, fast-paced team environment
• Track record in identifying and exceeding customer expectations
• Effective workload prioritization across multiple clients and projects
• Proficient PC tool skills – Office, PowerPoint, Excel, Access and Project
• Risk analysis
• Strategic account planning
• Must be driven to identify and meet customer needs and expectations
• Proven ability to prioritize workload throughout multiple accounts
• Ability to listen attentively, respond effectively and resolve client issues
• Ability to project manage through planning and scheduling
• Bachelor’s degree in a related discipline required, business administration, marketing etc
• Proven success managing accounts similar to Family Dollar
• Experience in a leadership role, preferably managing account managers or sales reps within CPG
• Working knowledge of alternative payment industries is ideal, but not required
• Proven track record of successful negotiation in closing multi-million dollar deals in the retail/CPG industry
• Strength in written and verbal communication skills, particularly sales presentations
• Fluent in Microsoft Office Tools (Word, Excel, Powerpoint, Outlook, etc.)
• Ability to function and thrive in a complex environment with minimal direction
• Problem solving and analytical mindset to demonstrate effective sales capabilities
• Build relationships with customers by providing the best service possible, attending to their individual shopping needs and educating them on the Nike brand, history and products—from sneakers to apparel
• Strategize with the Nordstrom buying team and Nike to address product needs and meet department goals
• Partner with department manager and visual department to maintain merchandising standards
• Stay on top of all things Nike by participating in continuous education and product training, including seasonal product training, technology innovations for key products, etc
• Leverage Nordstrom social media to broadcast product launch, in-store events and fitness/community experiences
• Ability to empower and coach a sales team
• Passionate about VZW solutions
• Motivated to learn and resourceful
• Social with an outgoing and positive demeanor
• Engaging and inspiring store teams to achieve maximum performance by modeling behavior that fosters a sense of energy, ownership, teamwork, and personal commitment
• Pursuing, attracting, hiring, coaching, and retaining talented associates for key roles and setting clear performance expectations
• Overseeing the timely completion of required training for all store associates
• Actively listen to customers and then sell solutions that are exactly what they need
• Excite customers about how new solutions can affect their lives
• Teach customers the best things about their products so they can immediately enjoy them
• Build customer relationships-earn their loyalty and trust
• Use your passion for technology and resourcefulness to generate sales
• Oversee fragrance area and ensure associates are performing tasks in accordance to company policies and procedures
• Attend product training classes and seminars and pre-selling drives
• Regular,dependable attendance and punctuality
• Must be able to multi-task in a fast-paced environment. Must be able to build relationships and influence others
• Be proactively assist customers who are using devices to shop and compare, whether Macy’s devices or their own
• Drive Pre-sell results through daily communication and recognition
• Ensure merchandising process goes smoothly and recover department to floor readiness standards
• Maintain a consistent, high level of customer service within the jewelry complex. Consistently provide feedback on associate MAGIC behaviors to their direct supervisor
• Use computer system to monitor sales results for the Jewelry complex and maintain awareness of the area’s business
• Ensure all Jewelry procedures, policies, standards, and Fine Jewelry Operations are understood and followed by associates
• Manage the tools used to create professional selling standards, including My Client, product knowledge material, selling techniques, and point of sale system
• Manage adherence to Merchandise Availability Protection Standards (MAP) and maintain a high level of associate awareness regarding shortage
• Support the execution of physical inventory process for Jewelry
• Execute sale set-ups, stock put away, fill-in, signing, and markdowns in a timely manner
• Be knowledgeable of POS policies and procedures and be able to train and coach associates on the POS functions
• Review advertising calendar and maintain floor presentation to maximize sales opportunities
• Build enthusiasm and awareness of promotional events amongst selling staff
• Communicate information from buyers, vendors, and planners on product knowledge and merchandise presentation to the selling team build awareness of customer requests regarding merchandise mix
• Maintain contact with all levels of management at the store and district level to obtain direction and support
• Maintain department recovery standards; including fitting room go backs to standard, if applicable
• Perform these functions in an efficient manner, as directed by the supervisor
• Demonstrate regular, dependable attendance and punctuality
• Minimum of one to five years of experience in retail sales is required
• Effective written and verbal skills
• Ability to interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals
• Able to delegate tasks
• Drive top line sales by consistently demonstrating exceptional MAGIC Selling Skills and Behaviors
• Handle returns graciously, always saying "yes" and partnering with a Manager when judgments need to be made
• Process fulfillment orders to include; locating and picking merchandise for customer orders
• Achieves sales goals while displaying prompt, courteous, knowledgeable and professional customer service
• Takes initiative to present and sell merchandise in a professional and proficient manner through product demonstrations
• Proactively seeks complete and accurate information on the features and benefits of the product line
• Establishes and grows a personal trade file, per Company and Vendor standards
• Supports selling effort by maintaining department through good housekeeping procedures, including dusting, straightening, stock work, keeping a neat and organized work area
• Proactively seeks opportunities to recommend creative strategies which will impact the Store's overall business performance
• Prior sales experience, preferably in Cosmetics or Fragrance sales
• Goal-driven and the ability to multi-task
• Enthusiastic, friendly, positive energy
• Must enjoy working with people in a team environment
• Flexible with scheduling and available to work retail hours
• Casual Clothing
• Camo Clothing
• Bargain Cave
• Handle all returns courteously and professionally
• Develop a high level of product knowledge for the merchandise in the department by reading vendor tags, pamphlets, and attending training classes in order to communicate it to the customer
• Suggest additional merchandise to compliment customer selection and engage the customer
• Offer to call other locations if merchandise is unavailable within store
• Offer to put purchase on customer’s Macy’s charge account toward the end of the shopping experience
• Reinforce customer’s selection and package merchandise with care
• Invite customers to come back and thank them by name whenever possible
• Responsible for achieving personal sales goals, hourly sales productivity rates, and Star Reward goals
• Develop clientele customer list and increase department sales
• Follow up on purchases through e-mails, phone calls, or thank you cards
• Cross sell throughout the store to maximize customer satisfaction and store sales
• Complete support tasks such as recovering the fitting rooms and straightening merchandise as needed
• Assist sales manager or vendors with special events as needed
• Follows shortage programs and procedures
• Perform these functions in an efficient manner, as directed by the Supervisor
• A minimum of one year of related experience and/or training
• Must be able to function as part of a team
• Possess a thirst for learning
• Promptly answers the telephone (3 rings) in a friendly and courteous manner
• Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures
• Explains to customers “One Hour” processing and expected delivery times
• Knowledge of current fashion trends
• Previous experience in customer service, retail and/or optical
• 4+ years sales experience
• 4+ years B2B sales experience
• Current valid driver's license is required
• Ability to travel by car 80-90% with a few overnights per month
• Bachelor level degree completed or equivalent experience
• Health Systems, Distribution or Supply Chain experience
• Health administration experience preferred
• CRM experience, Salesforce.com a plus
• Leadership and sales skills
• Strong communication (verbal and written) and relationship skills
• Business acumen and financial analytical skills
• Effective selling and/or customer service skills
• Effective problem solving and decision making skills
• Effective PC skills including Excel, Word, PowerPoint and Outlook
• Ability to manage multiple projects/tasks and meet deadlines in a fast paced environment
• Ability to effectively manage conflict
• Develop a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation
• Partner with the Store Manager to develop and train internal talent
• Comply with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management
• Ensure sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping
• Interest in fashion and trend awareness
• Assist in other areas of the store when business needs dictate
• Knowledge of various hunting products, including ammunition, equipment and accessories
• One or more years’ experience in a sales or service environment is preferred
• A Restricted and Non-Restricted Possession and Acquisition License is required; training will be provided if necessary
• Proven experience as a sales coordinator or other administrative position
• Well-organized and responsible with an aptitude in problem-solving
• Must be very self-motivated
• Prioritize the employee experience in creating a culture of winning the right way
• Initiate and champion change with the goal of developing a world-class retail organization
• Recommend and implement new strategies
• Be a talent magnet! Acquire and cultivate talent in all levels of the retail organization
• Works in tandem with local Comcast market leadership to maintain alignment with local market objectives and initiatives
• Defines the responsibilities of the Cable Store Supervisors and works to develop and enhance their supervisory skills. Performs annual performance reviews and provides frequent feedback and coaching
• Manages the daily reconciliation of cash to the billing system and cash to bank statements
• Maintains established departmental performance standards, including FCC and franchise performance standards
• Provides senior management with the required budget related information
• Communicates effectively within all levels of the organization and informs appropriate associates or departments of all pertinent business related issues
• Two to three years of experience in a loan origination
• Knowledge of processing underwriting and/or closing
• Strong computer skills including MS applications and
• Ability to communicate clearly and effectively, both verbally
• At least a two-year degree or one year of relevant experience
• Flexible schedule availability to work evenings and weekends
• Better yet, you'll also have
• Demonstrated ability to sell, meet goals and if you've worked in a commission-based sales environment, that's a big plus
• Experience with new technology and the possibilities it creates. You're always discovering the latest products and services
• Experience solving customers' problems
• Not to boast, but a little bit about us
• Develop short and long-term business and marketing plans to achieve the revenue and profitability objectives of the UA Licensed Retail business segment
• Develop and drive a comprehensive, fluid analytical evaluation of all licensed business segments
• Development, organization, and implementation of a productive and efficient Sales Management and sales support infrastructure
• Responsible for key inputs required for weekly staff and monthly business review meetings
• Manage the development and corresponding maintenance of accurate, timely forecasts of the business segment and product category level
• Facilitate, lead, and drive a disciplined, collaborative internal and external communication philosophy and expectation
• Knowledge and understanding of channel and customer key retail POS metrics
• Direct, mentor, and train staff in all aspects of their job/roles
• Oversee the planning and execution of Sales Meetings, Trade Shows, and key Under Armour headquarter presentations
• Foster a team oriented, performance/results driven Sales Management and Sales respresentative culture
• BA/BS degree required; MBA preferred
• Minimum of 8-10 years‘ experience in Sales and/or collegiate / professional league Licensing with a minimum of 5 years in a managerial / decision making capacity
• Expert knowledge of apparel marketplace with collegiate and/or pro licensed apparel Demonstrated ability to work well under tight deadlines, work effectively in a matrix organization, excellent interpersonal/ people skills required to achieve desired results
• The successful candidate will have strong leadership and communications skills, a highly collaborative style, and impeccable business ethics
• Bachelors Degree preferrably in Electrical and Electronic Engineering or equivalent
• Strong technical project selling experience and preferably at least five years in the Electrical industry
• Building Relationships and Networking
• Pleasant personality, self starter and team player
• Time and territory management ability
• Extended sales process experience
• Computer Proficiency in MS Office
• Proven track record of growing market share via new business acquisition
• Demonstrated ability to align strategic lead products with customer strategic initiatives, objectives and goals
• Ability to manage workflow in a large matrix organization
• Ability to travel within assigned territory and clean driving record required
• Ability to read a P&L Statement
• Performs guest service by accepting payment from guests, providing information about the store and acting in a manner that conveys the highest degree of hospitality
• Perform both sales floor and cash stand responsibilities through a shift. Read and understand restaurant Guest checks. Understand the to-go order process and ring up Guest checks in a timely manner
• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Cracker Barrel Old Country Store
• Greet guests in a friendly manner
• Move between the cash stand and sales floor based on where the Guests are in order to meet their needs, with a sense of urgency
• Be fully familiar with the operation of the cash register equipment, including replacement of receipt paper
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example
• Carefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problems
• Follows Cracker Barrel Old Country Store operational policies and procedures to ensure the safety of all employees and guests during each shift
• Answer the telephone in a pleasant manner and ensure the Guest’s needs are met
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards and cash handling and store safety and security, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
• Comply with a dress code that prohibits displaying tattoos, piercings in excess of one per ear, and unnatural hair colors, such as blue or pink
• Available to perform many different tasks within the store during each shift
• Read, write and comprehend the English language
• Lift a maximum of 25 pounds overhead for stocking merchandise
• Working knowledge of math, numbers, money counting and making correct change
• Work at a pace consistent with changing business volume and demands
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Must be able to bend, stoop and lift a maximum of 25 pounds overhead on a daily basis while organizing the stockroom and merchandising the retail sales floor
• Move merchandise around stockroom (maximum of 50 pounds)
• Move about the retail sales floor and stock areas for long periods of time
• Work in an environment where a microwave oven is located and in use
• Move and climb a 2-step stepladder/stool and a 6-foot stepladder for cleaning, stocking, and guest assistance
• Be available to work scheduled shifts that meet Cracker Barrel business demands/volume including Saturdays and Sundays. Scheduled shifts depend on business demands, employee availability, seasonal fluctuations, and employee’s overall performance
• Adapt to changing business volume and demands
• Arrive for shifts properly groomed. Maintain proper personal hygiene standards every shift
• Work independently with the appropriate amount of supervision
• Maintain and preserve Company assets (including food, materials, and restaurant equipment)
• Have two-way communications in English with all guests in a pleasant manner
• Read, write and comprehend English language
• Memorize, record, and comprehend menu items and abbreviations
• Have a good understanding of and demonstrate all Cracker Barrel guest service behaviors throughout the store to convert guests and achieve sales plan
• Greet and initiate conversation to make a connection with every guest
• Connect guests with unique products and special services in a natural and genuine way
• Be familiar with retail products and inventory levels and effectively communicate that information to guests
• Work as a team to ensure all guests’ needs are met
• Always prioritize guests over tasks
• Must be able to use a point of sales system and pricing equipment
• Properly clean, maintain, and display retail merchandise
• Have a working knowledge of current inventory, products, and changing or current merchandise and effectively communicate that knowledge to our guests
• Be familiar with the local community and provide guests with directional assistance
• Read and understand a guest check
• Be aware and acknowledge each guest in the gift shop
• Effectively sell merchandise and promote Cracker Barrel to all guests and contribute to meeting individual shop sales goals
• Check and clean rest rooms throughout a shift using assorted cleaning chemicals, compounds, and products. Ensure restrooms meet Cracker Barrel standards
• Clean windows on a frequent basis using assorted cleaning chemicals, compounds, and products
• Guide guests through dining room and provide any needed assistance
• Move and arrange tables and chairs and organize seating for groups with special needs with a minimal amount of disturbance to other guests
• Sweep dining rooms
• Gather trash from receptacles and deliver to the back door of store
• Staple menus and menu inserts together
• Legibly write daily specials information and promotional items on chalkboard
• Use a dining room management system to record guests’ names, quote wait times and manage table statuses
• Use mobile devices to indicate available tables in the dining room
• Make appropriate seating decisions within the system
• Ensure all Corporate policy & procedure are adhered to as outlined by IT Cosmetics
• Working cohesively with the Senior Manager Sales Analyst to maintain all reporting for channels within the multiple departments for It Cosmetics
• Updating and maintaining Audited Reports: Weekly Sales Reports being the liaison for the Sales Field Team by Door and Representative
• Ensure accurate reporting and streamline of input/output process and automated controls
• Drive the streamlining of audited sales
• Ensuring that greater automation of retail business and analyzed in regard to sales revenue, retail inventory and productivity
• Streamline current analysis and data collection between channels
• Support and review business channel for analysis requested by management, department and finance
• Productivity analysis in regard to events, promotions and new products
• Provide support analysis for sales related event planning and execution
• Communicating clear concise accurate information to the Field Sales Team in a timely manner
• Excellent analytical, problem solving and conceptual skills with the ability to take an innovative approach to business problems
• Strong interpersonal skills with a focus on team work in a fast paced environment, sharing
• Knowledge and expertise as it pertains to the role
• 2-4 years of experience in the role of Analyst
• Communicates regularly with the Branch/Sales Manager to prioritize and resolve loan level issues
• Communicates and builds good rapport with branches, originators and processors, assisting them with resolving issues and answering questions that help build and increase production
• Reviews loans originated for general guidelines and identifies outstanding items or questions that could cause closing delays. Communicates and escalates as needed
• Discusses conditions dictated by Underwriters and policies, ensuring loan Branch/Sales Manager understands what is required; owns transactions through funding, cancellation or denial
• Maintains daily work flow prioritization, and communicates accordingly, to ensure all urgent matters are dealt with, giving purchase transactions a priority
• Identifies trends and promotes best practices in file submission, documentation and workflow to supported branches
• Understands compliance throughout the entire loan process, i.e.: TRID, Loan Officer Compensation Rules, Home Ownership and Equity Protection Act (HOEPA), all applicable predatory lending tests, Mortgage Disclosure Improvement Act (MDIA) and Appraiser independence requirements
• Performs additional responsibilities as needed
• 2-3 years’ media sales experience preferred
• Hiring/Training experience
• Motivated/Self Starter a must
• Computer savvy with micrsoft office suite
• Proven strong leadership skills
• Customer focused is a must
• College degree or related experience preferred
• Proactively assist customers who are using devices to shop and compare, whether Macy’s devices or their own
• Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals
• Superior organizational and time management skills. Able to delegate tasks. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency

Retail Sales Consultant, Xfinity Store Resume Examples & Samples

• Support store operations including inventory, equipment transactions and payment activity
• Responsible for immersive customer onboarding experience ensuring the customer fully understands how to use XFINITY products and services including XFINITY Apps
• Must be able to work a flexible schedule that includes evenings, weekends and certain holidays. May be asked to work in alternate XFINITY Stores outside of home base store. Regular, consistent and punctual attendance
• Solution orientated
• Manages a single location managing retail and/or outside sales representatives with sales, customer support, and service activities
• Handling customer inquiries with regards to CenturyLink product offerings, pricing, etc
• Communicating on-going performance levels to Area Mgr, Retail Sales and assist in implementing needed operational improvements
• Establishing a positive and professional work environment
• Assisting Area Manager Retail Sales in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control
• Implementing national marketing programs
• One year of supervisory experience, preferably in a retail environment
• Knowledge of Microsoft Office i.e., Word, Excel, PowerPoint, Outlook
• Ability to work varying shifts and hours including weekends and holidays
• College coursework or degree
• Minimum 3 years of DIY DT business experience and industry connection
• Minimum 5 years of sales and account management experience
• Online retail experience preferred
• Strong passion, collaboration and result orientation
• Proficient English communication
• Make the connection with the customer, acknowledge customers in a friendly and helpful manner upon entry into the department
• Drive sales by consistently demonstrating exceptional MAGIC Selling skills, leveraging technology to optimize inventories across all channels and provide a relevant, seamless and fun one to one customer experience
• Be proficient in POS and MPOS systems including Search and Send, My Client and More@Macy’s tablet app
• Assist customers in all aspects of service fulfillment (i.e. BOPs), and have the ability to qualify customer needs, figure out what's right for them, and then get them in touch with the right associate, MBA, or Personal Shopper
• Assist the customer in the selection process, by utilizing your expert selling skills and product knowledge
• Maintain constant communication and contact with the customer from the selection process to the closing of the transaction at the POS
• Enjoy meeting and interacting with customers
• Demonstrate an enthusiastic and positive attitude
• Maintain current product knowledge to best assist in customer sales for the area assigned
• Maintain high customer readiness standards: deliver a clean, neat and easy-to-shop store environment
• Teamwork oriented with the ability to work in a learning environment
• Maintain recovery and special departmental operating procedures
• Makes sure all picked merchandise is delivered to the send area for the receiving team to pack and ship
• Follows shortage programs and procedures as they pertain to the merchandising function
• Perform these functions in an efficient manner, and flex between areas of the store and fulfillment functions, as directed by the Supervisor and/or Lead
• Be sensitive to store’s needs and flex into other non-selling areas as needed
• Ensure that shortage prevention initiatives are executed
• Adhere to weekly work schedules and be flexible to the needs of the business
• Minimum 1 year previous retail experience
• Excellent written and verbal communication skills. Ability to effectively communicate and present information to customers, peers and all levels of management
• Self-starter, able to work independently with minimal supervision and as part of a team
• BA/BS degree or equivalent practical experience with minimum 10 years of industry experience
• At least 7+ years of Sales and Sales Management experience with focus on Retailers and Distributors.Background in consumer technology sales and marketing
• North American sales and sales management experience
• Strong knowledge of consumer software and identity protection ecosystem, SaaS solutions and mobile industry
• Position requires strong people and team leadership skills, ability to provide inspirational communication to the team
• Passion for technology and good understanding of current technology landscape and issues
• Develop an area account plan that identifies and prioritizes opportunities to drive market share and revenue growth in retail point of sales
• Travel across 300+ Home Depot stores along the year to drive sales
• Individual is expected to meet or exceed a sales quota
• Create best practices for merchandising, regional support for project business and in-store project reviews
• Weekly reporting expected on stores visited and sales performance
• Create best practices for shelf-space utilization of Siemens product
• Establish relationship with Home Depot associates in stores and electrical customer in store
• Utilize a disciplined sales process to include target account planning, and project quotation support
• Build long term relationships with key stakeholders at customer accounts
• Utilize knowledge of competitive strategies and processes to develop a unique value proposition and position Siemens as the vendor of choice
• Drive online sales by supporting HD.com team in promos, SKU clean up and data maintenance
• BA/BS (Engineering, Business, Marketing- other fields will be considered)
• 70% travel required. Mostly across GA and Central region
• Previous experience with retail merchandising preferred
• 2+ years of experience in sales and marketing of (industrial/construction) products preferred
• Previous experience with electrical circuit protection products preferred
• Shows good analytical skills and is organized with work
• Responsive to calls and/or email
• Good functionality with excel is a must and other Microsoft tools
• Track record of establishing strong customer relationships
• Ability to work independently, working with direct and matrixed resources to ensure customer satisfaction and profitable growth
• Meet or exceed area sales objectives by coaching, developing, motivating and encouraging sales team
• Interview, hire and make necessary discipline decisions including terminations for Store Managers
• Maintain ownership mentality and accept personal accountability for Area performance
• Spend at least 50% of your time visiting retail locations scheduled and unscheduled visits to monitor the customer experience and ensure excellent customer service is being delivered. Provide monthly store and representative performance feedback
• Ensure attainment of reputation metric goals. Analyze business reports to formulate action plans for positive performance
• Develop employees for growth and promotion
• Ensure that all Store/Kiosk Managers have properly completed training requirements in a timely manner
• Facilitate weekly personnel training/educational sessions
• Perform store operational audits during scheduled and unscheduled visits, that include monitoring inventory levels, required human resources postings, dress code adherence, etc
• Reinforce and deliver consistent Store Standards according to company guidelines
• Resolve customer complaints in a timely manner
• Ensure the managers have appropriate inventory availability and that inventory management of assigned stores/kiosks meet or exceed operational standards
• Ensure that all Store/Kiosk Managers have properly merchandised according to plan-o-gram guidelines
• Provide strategic direction to ensure the communication, implementation and execution of marketing and merchandising programs
• This is a second level supervisor position
• Three years successful sales experience of which at least two years must have been as a manager
• Excellent sales skills and demonstrated ability to meet or exceed performance standards
• Ability to motivate and lead direct reports
• Ability to clear a driver's license check, background check and drug test
• Four or more years successful sales experience of which at least two years have been as a manager in a retail environment
• Effective communication, presentation and interpersonal skills
• Familiarity with wireless terminology and AT&T Mobility systems preferred
• Align on and achieve Retail sales volume, revenue and MC profit goals for the assigned geography or channel
• Provide leadership to a team of Retail Sales Professionals
• Leverage financial planning models to develop negotiation plans to grow revenue and profit
• Develop Key Account team for future success
• Demonstrate strong analytical and presentation skills
• Grow Existing accounts and acquire new accounts
• Provide superior customer service
• Activate local marketplace initiatives and promotions to build brand development and maximize brand performance
• Seven years of sales experience; preferably with a consumer packaged goods organization
• A minimum of 5 years of fact-based direct selling experience
• Exceptional leadership and customer management skills
• Superior time management skills, ability to multitask, set priorities and plan
• Strong use of influencing skills to gain alignment, agreement, and commitments (internal/external)
• Strong ability to work within and be successful in a highly matrixed environment
• Strong analytical skills: ability to link strategies and objectives to develop a plan
• Excellent communication skills: ability to send and receive information clearly and concisely
• Above average finance skills in order to build compelling profit wins for customer and internal stakeholders
• Self-starter, ability to work independently without constant direct supervision
• Superior presentation skills, both in development of compelling stories and in presenting them at all levels within customer and internal organization
• Minimum 2 years recent experience as a Loan Officer with proven production history and established realtor base required
• Strong knowledge in "A" Paper. FNMA/FHLMC and FHA/VA programs required
• Excellent networking and negotiation skills required
• Excellent verbal written and interpersonal communications skills
• Ability to learn quickly and apply that knowledge along with the ability to work in a team environment
• Working knowledge of Calyx Point and Data Trac
• Must have a valid driver's license and clean driving record
• Recruiting, hiring, training, and developing employees
• Resolving operational, day-to-day issues and handling customer escalations
• Completing operational duties, including paperwork and sales reports as they relate to store opening and closing
• Assigning duties to other employees to insure efficient operation of the store and adhering to CenturyLink's policies and procedures as they relate to employee development
• Responsible for strategically identifying opportunities and driving sales activities locally into the store
• Ability to maximize in-store opportunities, and create and identify needs based on customer inquiries
• Promoting and assisting with staff development and training
• Developing staffing schedules that ensure coverage during peak periods
• HS Diploma or equivalent work experience
• Telecommunications knowledge
• Proven success in a commission sales environment
• Take initiative to expand space/presence on all Wonderful brands products by building/moving displays and/or product to establish best location for sales on all company products as necessary in assigned stores
• Maintain schematic integrity, re-merchandising projects as needed including grand openings/re-models as requested by retailer
• Develops/maintains relationships with retailer store/field operations personnel and supervisors to facilitate account penetration and achieve maximum sales, execution and participation on all company promotions and programs
• As trained and directed, accurately record all data-gathering objectives as instructed through use of company hand-held devices
• Maintains all company provided equipment and material in acceptable working order and condition
• Maintains customer and employee hold area by keeping the area organized and removing items that are beyond the hold dates
• Processes damaged goods according to store policy. This may involve tagging, moving and/or re-pricing the item
• Informs customers of repair options and completes repair processing
• Follows document retention and disposal guidelines
• 10-key skills (preferred)
• Superior Teamwork: Works and grows in a “One Team” environment and proactively engages with peers and other functional departments, such as Operations, Marketing and Finance teams on executing programs to achieve goals
• Channel Management: Responsible for the performance of business partners such as end to end product launches successful & timely, superior inventory management execution and incentives/disciplines to drive for targets
• Promoter Management: Manage those promoter to ensure their work on track with those retail shop
• Business Strategies: Works with Finance and Marketing teams to ensure profitable business strategies are translated to actionable plans
• Tactical Execution: Proactively provide insightful & actionable outputs across products, markets & competitors. Delivers support to Hong Kong organization on market intelligence and opportunities
• Good language proficiency in English and Chinese
• Solid experiences and proven track record in sales business management
• Strong business acumen and problem solving skills
• Prepare monthly jeweler invoices and send to the Jewelry Center
• Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation
• Maintain orderliness and cleanliness of jewelry counters and area
• Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment

VP, Cbsi Retail Sales Resume Examples & Samples

• Drive advisor attraction, development, and retention. Ensure effective strategy in place for advisor off-boarding to retain assets under management
• Serve as the voice of the field (and the field’s voice for the customer) in determinations of opportunities, priorities, and dependencies. Take personal accountability to assure that field concerns are heard, understood, responded to, prioritized and addressed in a timely manner
• Develop and manage the Wealth Management National Sales Plan (e.g., revenue, profit, critical success factors, etc
• Achieve critical success factors for acquiring and deepening credit union relationships and productivity of account team
• Establish and ensure the effective implementation of scaleable processes, procedures, roles and responsibilities across all field positions are effective and efficient
• Ensure the development and effectiveness of communications, marketing, and field training and development resources and processes that are efficient and effective in supporting and achieving critical success factors
• Partner with the Leadership Team to roll out new solutions to the field and to the marketplace in a complete end-to-end manner
• Participate in the strategic management team activities which include goal setting, priority queuing, and resource allocation

Retail Sales Consultant Sprint Team Resume Examples & Samples

• Interested in building upon their successful track record in sales?
• Achievement driven; enjoy competition and thrives on winning?
• A "can do" attitude person and enjoy being challenged?
• Experienced with solutions-based selling and developing customer solutions?
• Out-going with a dynamic personality that can build outstanding customer relationships?
• Takes charge, works well remotely, requires minimal supervision, and plans and executes a personal performance plan
• Partners with RadioShack colleagues and navigates the entire store
• Approaches every customer as a potential Sprint customer, seeks to understand their needs and helps them find a Sprint solution
• Possesses a strong work ethic and resilience
• Has a basic understanding of store operations and inventory
• High School diploma or equivalent
• Six months retail sales or related experience
• History of meeting or exceeding performance objectives
• Promote innovation and friendly competition to deliver unparalleled customer experience
• Receive a competitive total compensation package including base salary plus monthly sales incentives for meeting or exceeding goals
• Enroll in our benefits/Total Rewards Program empowering you to take charge of your wealth, health and professional goals
• Gain valuable wireless industry experience and skills by learning the newest trends and technology through engagement and training
• Get a financial boost for furthering your education through our Tuition Assistance Program
• Connecting with the latest wireless and mobile device through our Employee Phone Program
• Achieve satisfaction that you are changing lives by connecting customers with the resources, information, entertainment, and people that matter most

VP, National Retail Sales Resume Examples & Samples

• Manage and/or drive customer relationship towards “Alliance” Level
• Expert competencies in influencing/negotiation, innovative business development, stewardship, building a 3 year strategic customer plan and delivering results
• Drives new category, product and package penetration; high level of collaboration with Bottling system
• Translate Knowledge of Consumer, Customer & Price Package Planning into Innovative Business Solutions through value propositions utilizing - Collaborating for Value
• Expert understanding of our system economic and value chain model to deliver a favorable financial sales strategy
• Strong ability to utilize and lead cross functional partners to advance our position with Walmart
• Assists the Field leadership team to support the execution of make plan initiatives
• Provide strategy and guidance to sales managers to meet and exceed monthly and annual revenue goals
• Ensure execution and adoption of strategies and best practices to increase digital and overall revenue growth
• Support and execute key initiatives with a focus on Big Asks
• Manage to the sales process
• Set and clarify expectations and measure and evaluate performance
• Lead the retail advertising sales team in revenue and sales strategy, budgeting, forecasting, hiring
• Develop and coach managers and reps to expert level within their sales competencies
• Bachelor’s degree in Advertising, Business, Marketing or equivalent experience
• Minimum of 5+ years sales management experience
• A proven track-record of initiative and innovation
• Strong leadership capabilities and be able to challenge the sales team to meet goals and achieve aggressive revenue growth, while adhering to sound standards of performance and offer continuous coaching and improvement of sales team knowledge
• Good understanding of all marketing solutions and the ability to build ROI driven campaigns around success metrics
• Strong problem-solving and analytical skills are required. Must have strong time management and organizational skills
• Ability to work effectively in a fast-paced environment
• Must have a good track record of effective coaching

National Retail Sales Analyst Resume Examples & Samples

• Coordinates National Customer Programs with the Retail Execution Team to ensure Flawless Execution of Priorities and Events
• Manages the flow of Communication for Retail Solutions Group
• Manages the flow of items through Archway to ensure on-time delivery to the team and ensure flawless execution
• Manages third party programs
• Completion of a University Degree in Business Administration or related field
• 3+ years of experience in a sales environment or an analytical position
• Excellent organizational and interpersonal skills
• Ability to handle multiple priorities in a fast paced environment
• Excellent interpersonal skills with a demonstrated commitment to Customer Service & Teamwork
• Strong Microsoft Office Skills (Outlook, Excel, Word, PowerPoint), SAP an asset

Regional Director Retail Sales Resume Examples & Samples

• Manages the activities of the sales force and ensures familiarity and training regarding markets, products, services, selling skills, etc
• Directs the development of and maintains an effective sales force through creation and implementation of effective strategies for recruiting, hiring, training, motivating and coaching team members
• Formulates a sound business plan to provide acceptable sales growth in accordance with established plan and market share targets. Works with Director to meet profitability goals
• Coordinates key National Account activities to insure service and profitability
• Participates in the selling of entire Tyco IS product line
• Works with Director and Managers of existing National Accounts and local sales forces by implementing sales strategies for assigned accounts
• Assists Director/Corporate in developing programs including vertical markets, customer retention, and new product offerings
• Tracks sales activity and provides sales team with regular feedback & coaching regarding performance
• Conducts regular sales meetings, communicating current sales policies and procedures, techniques, pricing, demonstration of equipment, new products and services, sales promotions and advertising
• Participates in trade shows
• Achieve all personal sales goals, sales per hour goals and units per transaction goals as determined by Retail Manager
• Build and maintain repeat clientele by utilizing personal client book and assist staff with utilizing their client books
• Act as a role model of delivering extraordinary guest service by providing a friendly environment for our guest, which includes greeting and acknowledging every customer, maintaining solid product knowledge, providing attentive service on the sales floor and fitting rooms, closing sales by reinforcing customer decisions, suggesting additional items and upholding all other aspects of customer service standards
• Supervise sales floor in absence of Director of Retail and Assistant Manager, ensuring key selling zones are covered, that Sales Associates take meals and breaks in compliance with Terranea Resort policy, and that all policy and procedures are complied to. Follows up with Director of Retail and Assistant Manager to discuss observations, feedback and concerns
• Resolve client issues and complaints quickly and effectively, ensuring client satisfaction
• Communicate store priorities and initiatives as determined by Retail Manager and delegates tasks to Sales Associates accordingly
• Ensure the selling floor is neat , organized, and stocked
• Assist in the implementation and maintenance of all merchandising directives
• Assist in the training of sales staff in use of POS system
• Open and close store per guidelines outlined in policy and procedures manual
• Assist in the preparation and completion of accurate physical inventory
• Assists with non-sell tasks as assigned
• 2 years minimum of specialty retail experience preferred
• Excellent client service, communication and organizational skills, with the ability to work independently
• Ability to function under pressure and adjust to changing conditions
• Ability to manage multiple tasks and competing priorities
• A strong commitment to customer service
• Ability to work varied hours/days, including nights weekends, and holidays as needed
• Maintains store appearance, operations and inventory
• Mentors others
• Post-secondary education

Related Job Titles

4 Retail Resume Examples for Your 2024 Job Search

Retail professionals excel at creating a seamless and enjoyable customer experience. As a retail expert, your resume is just like a well-organized store display - it should be visually appealing, easy to navigate, and effectively showcase your best assets. In this guide, we'll explore X outstanding retail resume examples that will help you make a lasting impression and secure your dream job in 2023.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Retail Resumes:

• Manage inventory: Monitor stock levels, place orders, and ensure that the store has enough products to meet customer demand.
• Create sales strategies: Develop plans to increase revenue and attract new customers, such as promotions, discounts, and advertising campaigns.
• Train and supervise staff: Hire and train new employees, assign tasks, and ensure that everyone is following company policies and procedures.
• Provide customer service: Assist customers with their purchases, answer questions, and resolve complaints to ensure a positive shopping experience.
• Maintain store appearance: Ensure that the store is clean, organized, and visually appealing to customers.
• Analyze sales data: Track sales trends, identify areas for improvement, and adjust strategies accordingly.
• Manage budgets: Monitor expenses, create financial reports, and make decisions to maximize profits.
• Collaborate with vendors: Build relationships with suppliers, negotiate prices, and coordinate deliveries.
• Stay up-to-date with industry trends: Attend trade shows, read industry publications, and network with other professionals to stay informed about the latest trends and best practices.
• Plan and execute events: Organize in-store events, such as product launches and customer appreciation days, to drive traffic and increase sales.
• Manage online sales: Maintain the store's website, manage online orders, and coordinate shipping and returns.
• Ensure compliance: Ensure that the store is following all legal and regulatory requirements, such as safety standards and labor laws.

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Retail Resume Example:

• Developed and executed a sales strategy that resulted in a 25% increase in revenue and a 15% increase in customer traffic within the first six months.
• Trained and mentored a team of 10 sales associates, resulting in a 20% increase in their individual sales performance and a 10% increase in overall customer satisfaction scores.
• Managed inventory levels and implemented a new ordering system, reducing out-of-stock items by 50% and improving product availability for customers.
• Collaborated with vendors to negotiate pricing and coordinate deliveries, resulting in a 15% reduction in supply chain costs and a 10% increase in product margins.
• Planned and executed successful in-store events, resulting in a 20% increase in sales during the event period and a 5% increase in overall customer loyalty.
• Analyzed sales data and identified areas for improvement, resulting in the implementation of a new product line that generated $50,000 in additional revenue within the first quarter.
• Managed the store's online sales platform, resulting in a 30% increase in online orders and a 20% increase in customer satisfaction with the online shopping experience.
• Ensured compliance with legal and regulatory requirements, resulting in zero safety violations and zero labor law violations during the annual inspection.
• Maintained store appearance and visual merchandising, resulting in a 10% increase in customer traffic and a 5% increase in overall sales.
• Sales strategy development and execution
• Team training and mentoring
• Inventory management
• Vendor negotiation and collaboration
• In-store event planning and execution
• Sales data analysis and improvement
• Online sales platform management
• Compliance with legal and regulatory requirements
• Store appearance and visual merchandising
• Customer satisfaction and loyalty improvement
• Product line expansion and implementation
• Supply chain cost reduction
• Product margin optimization

Retail Cashier Resume Example:

• Consistently provided exceptional customer service, resulting in a 95% customer satisfaction rating over a six-month period.
• Implemented a new system for tracking transactions and balancing cash drawers, reducing errors by 50% and improving accuracy.
• Cross-sold products and introduced new promotions, resulting in a 25% increase in sales for targeted items.
• Resolved customer complaints and provided relevant information, resulting in a 90% customer issue resolution rate and improved customer loyalty.
• Managed and maintained clean and orderly checkout areas, resulting in a 20% improvement in store appearance and customer satisfaction.
• Stayed up-to-date with new products and promotions, resulting in a 15% increase in sales for newly introduced items.
• Processed cash, check, and credit/debit card payments with 100% accuracy, resulting in zero discrepancies in balance sheets over a six-month period.
• Issued receipts, refunds, change, or tickets in a timely and efficient manner, resulting in a 95% customer satisfaction rating for checkout experience.
• Resolved customer complaints and guided them through the checkout process, resulting in a 20% improvement in customer loyalty and repeat business.
• Exceptional customer service
• Accurate cash handling
• Transaction tracking and balancing
• Cross-selling and promotion implementation
• Complaint resolution
• Checkout area management and maintenance
• Product knowledge and staying up-to-date with promotions
• Efficient payment processing
• Timely issuance of receipts, refunds, change, or tickets
• Guiding customers through the checkout process
• Building customer loyalty and repeat business

Retail Supervisor Resume Example:

• Implemented a new customer service training program that resulted in a 25% increase in positive customer feedback and a 10% increase in sales.
• Reduced inventory shrinkage by 15% through the implementation of new inventory management procedures and regular staff training.
• Managed a team of 15 employees, resulting in a 20% increase in overall team productivity and a 10% decrease in staff turnover.
• Developed and executed a visual merchandising strategy that resulted in a 30% increase in sales and a 15% increase in customer satisfaction.
• Managed a store budget of $500,000, reducing expenses by 10% through effective cost management and negotiation with vendors.
• Implemented a new scheduling system that resulted in a 20% decrease in scheduling errors and a 15% increase in staff satisfaction.
• Developed and executed a marketing campaign that resulted in a 25% increase in foot traffic and a 20% increase in sales.
• Managed a store remodel project, completing the project on time and under budget, resulting in a 15% increase in store sales.
• Implemented a new cash handling procedure that reduced cash discrepancies by 50% and improved overall store security.
• Customer service
• Team leadership
• Visual merchandising
• Budget management
• Marketing and promotions
• Project management
• Cash handling and security
• Staff training and development
• Vendor negotiation
• Problem-solving
• Time management
• Sales strategy
• Performance analysis

Retail Associate Resume Example:

• Implemented a new customer service training program, resulting in a 25% increase in customer satisfaction scores and a 10% decrease in customer complaints.
• Collaborated with the visual merchandising team to redesign store layout and displays, resulting in a 15% increase in sales within the first month of implementation.
• Managed inventory levels and restocking processes, reducing out-of-stock items by 20% and increasing overall sales by 5%.
• Developed and executed a successful social media marketing campaign, resulting in a 30% increase in online sales and a 20% increase in foot traffic to the store.
• Managed cash handling and payment processing, maintaining 100% accuracy and reducing transaction times by 10%.
• Collaborated with the store manager to implement new store policies and procedures, resulting in a 15% increase in employee productivity and a 5% decrease in employee turnover.
• Implemented a new customer loyalty program, resulting in a 20% increase in repeat customers and a 10% increase in overall sales.
• Collaborated with the store manager to reduce shrinkage by 15%, implementing new security measures and training programs for employees.
• Managed store displays and visual merchandising, resulting in a 10% increase in sales of featured products and a 5% increase in overall sales.
• Customer service excellence
• Sales and marketing
• Social media marketing
• Cash handling and payment processing
• Store policy implementation
• Customer loyalty program development
• Loss prevention and shrinkage reduction
• Employee training and development
• Collaboration and teamwork
• Time management and productivity
• Adaptability and flexibility
• Problem-solving and decision-making
• Communication and interpersonal skills

High Level Resume Tips for Retails:

Must-have information for a retail resume:.

Here are the essential sections that should exist in an Retail resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Retail candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Retails:

Retail resume headline examples:, strong headlines.

• Dynamic Retail Manager with a proven track record of increasing sales revenue by 25% through effective team management and customer engagement strategies.
• Customer-focused Retail Associate with 5+ years of experience in providing exceptional service and driving customer loyalty through personalized interactions and product recommendations.
• Detail-oriented Inventory Control Specialist with expertise in managing inventory levels, reducing shrinkage, and optimizing supply chain operations to improve profitability.

Why these are strong: These resume headlines are strong for Retails as they highlight key skills and achievements that are relevant to the industry. The first headline emphasizes the candidate's ability to drive sales revenue through effective team management and customer engagement strategies. The second headline showcases the candidate's customer-focused approach and expertise in building customer loyalty. Finally, the third headline highlights the candidate's expertise in inventory management and supply chain optimization, which are crucial skills for Retails professionals. Overall, these headlines are impactful and demonstrate the candidate's ability to add value to a Retail organization.

Weak Headlines

• Retail Associate with Strong Customer Service Skills
• Experienced Sales Associate with Knowledge of Inventory Management
• Retail Manager with Leadership and Team Management Skills

Why these are weak:

• These resume headlines need improvement for Retails as they lack specificity and don't emphasize the unique value or accomplishments that the candidates bring to the table. The first headline mentions customer service skills, but doesn't provide any context or results, such as customer satisfaction ratings or sales numbers. The second headline highlights knowledge of inventory management, but doesn't showcase any measurable achievements or certifications that could strengthen the candidate's profile. The third headline mentions leadership and team management skills, but fails to provide any examples of successful team projects or employee development initiatives.

Writing an Exceptional Retail Resume Summary:

Resume summaries are crucial for Retail professionals as they provide a concise yet impactful way to showcase their skills, experience, and unique value proposition. A well-crafted summary can immediately capture the attention of hiring managers, setting the tone for the rest of the resume and positioning the candidate as an ideal fit for the role.

For Retail professionals specifically, an effective resume summary is one that highlights their ability to drive sales, manage inventory, and provide exceptional customer service consistently.

Key points that Retail professionals should convey in a resume summary include:

Relevant Experience: Clearly mention the number of years of experience you have in Retail, highlighting any notable achievements or career highlights. If you have experience with different types of products or industries that are particularly relevant to the job, mention that too.

Product Knowledge: Showcase your knowledge of the products you have sold in the past, as well as any industry-specific knowledge that would be beneficial to the role (e.g., fashion, electronics, grocery).

Leadership and Teamwork: In any Retail role, leadership and collaboration are going to be core components. Emphasize your ability to lead a team, collaborate with stakeholders, and create a shared vision for the store, as these are key attributes that every hiring manager will want to see in a Retail professional.

Customer Service: Highlight your ability to provide exceptional customer service, identify customer needs, and empathize with customers to ensure their satisfaction.

Sales and Marketing: Show that you can analyze sales data, identify trends, and make informed decisions to optimize product performance and drive growth. Additionally, showcase your ability to create effective marketing campaigns to drive sales.

To nail the resume summary, use your best judgment to choose the right combination of these that align closest with the individual role you’re applying for. Remember, your resume summary will be one of the first things that a potential employer will see about you and your Retail career.

Retail Resume Summary Examples:

Strong summaries.

• Customer-focused Retail Manager with 10 years of experience in managing high-performing teams and driving sales growth. Skilled in visual merchandising, inventory management, and customer service, resulting in a 15% increase in sales and a 20% improvement in customer satisfaction scores.
• Detail-oriented Retail Associate with 5 years of experience in providing exceptional customer service and maintaining a clean and organized store environment. Proficient in point-of-sale systems and inventory management, resulting in a 25% reduction in out-of-stock items and a 10% increase in customer retention.
• Sales-driven Retail Sales Associate with a proven track record of exceeding sales targets and delivering exceptional customer experiences. Skilled in product knowledge and upselling techniques, resulting in a 30% increase in sales revenue and a 95% customer satisfaction rate.

Why these are strong:

• These resume summaries are strong for Retails as they highlight the candidates' relevant skills, experience, and quantifiable achievements. The first summary emphasizes the candidate's ability to drive sales growth and improve customer satisfaction through effective team management and retail operations. The second summary showcases the candidate's attention to detail and proficiency in point-of-sale systems and inventory management, which are essential skills for a successful retail associate. Lastly, the third summary demonstrates the candidate's sales-driven mindset and ability to deliver exceptional customer experiences, making them a valuable asset to any retail team. Overall, these summaries effectively communicate the candidates' value proposition and make them stand out to potential employers in the retail industry.

Weak Summaries

• Retail professional with experience in customer service and sales, seeking a new opportunity to grow and develop in a dynamic retail environment.
• Experienced retail associate with a background in inventory management and visual merchandising, looking to leverage my skills to contribute to the success of a retail team.
• Retail manager with a focus on team leadership and customer satisfaction, committed to driving sales and achieving business goals.
• These resume summaries need improvement for Retails as they lack specific achievements or quantifiable results that showcase the candidates' unique value. The first summary provides only a general overview of the candidate's experience without mentioning any specific skills or accomplishments. The second summary mentions inventory management and visual merchandising, but doesn't provide any examples of how the candidate's expertise in these areas contributed to the success of their previous retail team. The third summary mentions team leadership and customer satisfaction, but doesn't provide any quantifiable results or details on the candidate's successes in achieving business goals, which would make their profile more compelling to potential employers.

Resume Objective Examples for Retails:

Strong objectives.

• Energetic and customer-focused Retail Associate seeking an entry-level position to utilize my strong communication skills and passion for providing exceptional service to contribute to the success of a growth-oriented retail company.
• Recent college graduate with a degree in Retail Management and experience in inventory management and visual merchandising, eager to apply my knowledge of retail operations and customer behavior to create a positive shopping experience for customers in a dynamic retail environment.
• Goal-oriented and detail-oriented professional with a background in sales and customer service, seeking a Retail Management position to leverage my skills in team leadership, inventory management, and sales analysis to contribute to the growth of a forward-thinking retail organization.
• These resume objectives are strong for up and coming Retails because they showcase the candidates' passion, education, and relevant skills, while also highlighting their eagerness to learn and contribute to the success of the organization. The first objective emphasizes the candidate's communication skills and customer focus, which are important attributes for a Retail Associate. The second objective showcases the candidate's educational background and experience in retail operations, demonstrating a strong foundation for success in the role. Lastly, the third objective highlights the candidate's experience in sales and customer service, making them a promising fit for a Retail Management position where they can further develop their skills and contribute to the company's growth.

Weak Objectives

• Seeking a Retail position where I can utilize my customer service skills and gain experience in the industry.
• Entry-level Retail professional seeking a position to learn and grow within the company.
• Recent graduate with a degree in Business Administration seeking a Retail position to gain experience in the field.
• These resume objectives need improvement for up and coming Retails because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, passion, or relevant experience. The second objective hints at a desire to learn and grow, but it doesn't mention any specific achievements, education, or industries the candidate is interested in. The third objective, although it mentions a degree in Business Administration, doesn't elaborate on the candidate's expertise, skills, or any particular area of Retail they are passionate about, which would make their profile more appealing to potential employers.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your retail work experience:, best practices for your work experience section:.

• Focus on your customer service skills and how you have improved customer satisfaction metrics.
• Highlight any sales achievements, such as exceeding sales targets or increasing revenue.
• Describe how you have managed inventory and stock levels, and any improvements you have made to the process.
• Showcase your leadership skills by outlining how you have trained and managed a team of retail associates.
• Demonstrate your knowledge of the products you sell and how you have used this knowledge to improve sales and customer satisfaction.
• Call out any awards, recognition, or unique accomplishments associated with your retail experience.
• Mention any customer feedback praise or customer stories relating to your work.
• Lastly, ensure that the language you use is the same language HR, recruiters, and hiring managers are familiar with - not just industry jargon.

Example Work Experiences for Retails:

Strong experiences.

Successfully managed a team of 15 sales associates, achieving a 20% increase in monthly sales and exceeding quarterly revenue targets by 15%.

Developed and implemented visual merchandising strategies, resulting in a 25% increase in foot traffic and a 10% increase in average transaction value.

Conducted market research and analyzed sales data to identify customer trends and preferences, leading to the introduction of a new product line that generated $100K in revenue within the first month.

Coordinated and executed store events and promotions, resulting in a 30% increase in customer engagement and a 20% increase in social media following.

Trained and onboarded new hires, resulting in a 50% decrease in employee turnover and a 15% increase in customer satisfaction scores.

Managed inventory levels and implemented a new ordering system, reducing out-of-stock items by 40% and increasing overall sales by 10%.

• These work experiences are strong because they demonstrate the candidate's ability to drive sales, improve customer engagement, and optimize operations. The use of specific metrics and action-oriented language showcases the candidate's leadership skills and quantifiable achievements, making them a strong fit for a retail management role.

Weak Experiences

Assisted customers with their purchases and provided basic product information.

Restocked shelves and organized merchandise displays.

Operated the cash register and processed transactions.

Completed daily tasks such as cleaning and organizing the store.

Assisted with inventory management by counting and restocking products.

Greeted customers and directed them to the appropriate sections of the store.

• These work experiences are weak because they lack specificity and do not showcase any unique skills or achievements. They provide generic descriptions of tasks performed without demonstrating the impact of the individual's work or the benefits brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their achievements, using more powerful action verbs, and providing clear context that demonstrates their customer service skills and ability to drive sales.

Top Skills & Keywords for Retail Resumes:

Top hard & soft skills for retails, hard skills.

• Sales and Customer Service
• Inventory Management
• Point of Sale (POS) Systems
• Cash Handling and Accounting
• Merchandising and Visual Display
• Product Knowledge and Training
• Retail Analytics and Metrics
• Loss Prevention and Security
• Supply Chain Management
• Vendor Management
• Team Leadership and Management
• Marketing and Promotions

Soft Skills

• Customer Service and Satisfaction
• Sales and Upselling
• Attention to Detail and Accuracy
• Problem Solving and Troubleshooting
• Communication and Interpersonal Skills
• Time Management and Prioritization
• Adaptability and Flexibility
• Teamwork and Collaboration
• Conflict Resolution and Mediation
• Active Listening and Feedback Incorporation
• Empathy and Understanding
• Positive Attitude and Enthusiasm

Go Above & Beyond with a Retail Cover Letter

Retail cover letter example: (based on resume).

As a Retail professional, you understand the importance of creating a positive customer experience and building lasting relationships with clients. Similarly, pairing your resume with a well-crafted cover letter can give you a significant advantage over other applicants and increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your passion for the role and highlight your relevant experience. Contrary to popular belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Retail professional:

• Personalize your application and demonstrate your genuine interest in the company and role
• Highlight your understanding of the retail industry and how your skills align with the specific job requirements
• Communicate your ability to provide exceptional customer service and create a positive shopping experience
• Share success stories and achievements that couldn't be accommodated in your resume, such as exceeding sales targets or implementing successful merchandising strategies
• Demonstrate your strong communication and interpersonal skills, which are essential for Retail professionals
• Differentiate yourself from other applicants who might have opted not to submit a cover letter and show your commitment to going the extra mile.

In summary, a well-crafted cover letter can help you stand out from the competition, showcase your relevant experience and skills, and demonstrate your passion for the role. Don't miss out on this opportunity to make a strong first impression and increase your chances of landing an interview.

Resume FAQs for Retails:

How long should i make my retail resume.

A Retail resume should be one to two pages long. It is important to keep in mind that Retail employers receive a high volume of resumes, so it is crucial to make a strong impression quickly. This means that the most important information should be included on the first page, and unnecessary details should be left out. When deciding what to include, focus on relevant experience and skills that directly relate to the Retail industry. This can include customer service experience, sales experience, and knowledge of specific products or brands. It is also important to highlight any achievements or accomplishments that demonstrate your value as a Retail employee. Overall, a concise and well-organized Retail resume that highlights relevant experience and skills is more likely to catch the attention of employers.

What is the best way to format a Retail resume?

The best way to format a Retail resume is to keep it simple and easy to read. Use a clear and legible font, such as Arial or Times New Roman, and make sure the font size is no smaller than 10pt. Use bullet points to highlight your achievements and responsibilities in previous retail positions, and organize your experience in reverse chronological order, starting with your most recent job. It's also important to include any relevant skills or certifications, such as customer service training or experience with point-of-sale systems. Finally, make sure to proofread your resume carefully for spelling and grammar errors, as attention to detail is a crucial skill in the retail industry.

Which Retail skills are most important to highlight in a resume?

When it comes to highlighting skills on a retail resume, there are a few key areas that are important to focus on. These include: 1. Customer service: Retail is all about providing excellent customer service, so it's important to highlight any experience you have in this area. This could include things like handling customer complaints, assisting with purchases, and providing product recommendations. 2. Sales: Retail is also about driving sales, so any experience you have in this area should be highlighted. This could include things like meeting sales targets, upselling products, and closing deals. 3. Inventory management: Retailers need to keep track of their inventory to ensure that they have the right products in stock at all times. If you have experience with inventory management, make sure to highlight it on your resume. 4. Cash handling: Many retail positions involve handling cash and making change for customers. If you have experience with cash handling, make sure to mention it on your resume. 5. Communication skills: Retailers need to be able to communicate effectively with customers, colleagues, and managers. Make sure to highlight any experience you have with communication, whether it's in-person, over the phone, or via email. Overall, the most important skills to highlight on a retail

How should you write a resume if you have no experience as a Retail?

If you have no experience as a Retail professional, it is important to focus on transferable skills and relevant experiences that can showcase your potential as a Retail employee. Here are some tips on how to write a resume with no Retail experience: 1. Highlight your customer service skills: Retail is all about providing excellent customer service, so make sure to highlight any experience you have in this area. This could include working in a restaurant, volunteering at a non-profit organization, or even babysitting. 2. Emphasize your communication skills: Retail employees need to be able to communicate effectively with customers, coworkers, and managers. If you have any experience in public speaking, writing, or presenting, make sure to highlight these skills on your resume. 3. Showcase your organizational skills: Retail employees need to be able to multitask and stay organized in a fast-paced environment. If you have any experience in project management, event planning, or administrative work, make sure to highlight these skills on your resume. 4. Include

Compare Your Retail Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Retail job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Retails:

Retail resume example, retail cashier resume example, retail supervisor resume example, retail associate resume example, more resume guidance:.