outbound assignments afi

Military Personnel Flight

WHO DO YOU NEED TO REACH?

Authorized ID card holders can get an ID card at any DEERS location

Customer Support

Retirees/DAV

Active Duty/National Guard/Reserve/Civilian

Civilian New Hires/Contractors

Career development, outbound assignments, reenlistments & extensions, retirements & separations.

Enlisted & Officer Promotions

Force Management

Awards & decorations, evaluations.

Records & Updates

Adverse Actions

Installation personnel readiness.

Request a Callback

Typical wait time is 24 hours or one duty day

Hours of Operation

Monday: 7:30 a.m. - 4:30 p.m. Tuesday: 7:30 a.m. - 4:30 p.m. Wednesday: 7:30 a.m. - 4:30 p.m. Thursday: 7:30 a.m. - 4:30 p.m. 2nd & 3rd Thursday: CLOSED for Wing Readiness Day Friday: 9:00 a.m. - 4:30 p.m. (Due to Squadron PT) Saturday: CLOSED Sunday: CLOSED

ID Cards/DEERS

(Must have appointment after 12pm) Monday: 8 a.m. - 3:30 p.m. Tuesday: 8 a.m. - 3:30 p.m. Wednesday: 8 a.m. - 3:30 p.m. (Civ & Ctr New Hires Have Priority) Thursday 8 a.m. - 3:30 p.m. (2nd & 3rd Thursday Closed for Wing Readiness Day) Friday: 9:00 a.m. - 3:30 p.m. (Due to Squadron PT) Saturday: CLOSED Sunday: CLOSED

To ensure you have the necessary documents, please download the Pre-Arrival Checklist

Members must bring 2 forms of unexpired identification with them to their appointment, please note that at least one must contain a picture. Download the full list of acceptable documents

Dependent/Retiree ID

Scheduling an appointment can require up to 2 month lead time – please plan ahead! We apologize for any inconvenience this may cause.

Initial issue for dependent ID cards is age 10. If child is under this age with a current ID, the ID may be renewed. Dependents should receive a new ID when the sponsor's status has changed (i.e.: AD/ANG/AFRES, retirement, Commissioning...etc.). Full-time college students ages 21 to 23 need to have DEERS updated with information from their college of their full-time enrollment (only a DEERS update is required - the ID card can be expired). This requires a letter from the school registrar which lists the projected graduation date and that student is enrolled full-time. Finally, those members age 23 to 26 are eligible to apply for TRICARE young adult (coverage must be paid for prior to generating an ID card). Attention: please download the Pre-Arrival Checklist . Members must also bring 2 forms of valid/unexpired identification. Please download the full list of acceptable documents

Sponsor's (and their dependents) turning age 65, may need MEDICARE updated if the feed from SSA fails. When MEDICARE information is updated in DEERS, TRICARE will accept the claims regardless of the expiration date on the card. TRICARE coverage will remain intact as it is not associated with ID card expiration dates. Attention: please download the Pre-Arrival Checklist . Members must also bring 2 forms of valid/unexpired identification. Please download the full list of acceptable documents

100% Disabled American Veteran (DAV)

Members must bring in 2 forms of valid/unexpired IDs, DD Form 214, and a letter from the VA stating that they are 100% disabled, with the effective date and if they are temporary or permanently disabled. Attention: please download the Pre-Arrival Checklist . Members must also bring 2 forms of valid/unexpired identification. Please download the full list of acceptable documents

Schedule a RAPIDS Appointment Best browser for AFNET users is Google Chrome

DEERS Updates & ID Cards for Active Duty/National Guard/Reserve

The ID Card section is accepting appointments and walk-ins for all services. Our walk-in hours are Monday-Thursday 8:00 a.m. to 12:00 p.m. and on Friday 9:00 a.m. to 12:00 p.m. We recommend to schedule a RAPIDS appointment. Our appointment calendar is projected 30-days in advance and is available on the 15th of every month. We cannot guarantee same day appointments/service due to the availability of our DEERS systems and the level of priority of our customers. Closing times listed do not always reflect customers will be accepted up to that time. It may be necessary to cease taking customers earlier in order to prioritize customers already waiting in our lobby by the end of the business day. Attention: please download the Pre-Arrival Checklist . Members must also bring 2 forms of valid/unexpired identification. Please download the full list of acceptable documents

Note: We are no longer accepting DEERS updates and ID renewal documents via email. Customers must physically bring their documents in person during our business hours. Failure to bring the proper/valid documents at the time of your appointment/walk-in will delay our capability to service you.

New hire DoD civilian and new contractor employees have priority walk-in times every Wednesday between the hours of 0800-1500 to be issued their initial Common Access Card (CAC). New hires must have their profile created in TASS by the contract POC. If the profile is not created at the time of arrival, then they will not be able to receive their Common Access Card (CAC). If you are a contract POC and are scheduling a group block of new hires, please email our org box at [email protected] .

If you are a contract POC and are scheduling a group block of new hires, please email our org box first.

Please coordinate all documents to your assignment Counselor via email.

Final-Out Appointment Requirements:

**Completed vOP Checklist**: The vOP must be checked off by ALL AGENCIES. There are no exceptions. "Wet" signatures are only acceptable when vMPF is down. Verify ALL agencies signed off 1 duty day prior to final-out appointment. You must reach out to each office listed to inquire about their protocol during this time.

In order to get your vOP checklist loaded, you will need to attend the weekly Initial Assignment Brief that is held every Tuesday (except for Holidays & AMC Family Days) at 1000; you will also need to provide your DoD ID number and Projected Departure Date.

• 1 copy of your SGLV 8286, Service Members' Group Life Insurance (https://milconnect.dmdc.osd.mil/milconnect/)
• 1 copy of your Fitness Score Card. The expiration date must be at least 42 days after your "Report No Later Than Date."
• DD Form 1172
• AF Form 330
• Flight Itinerary (only applicable to OCONUS)
• All other documents required for your assignment (please refer to your 'Cheat Sheet' that is attached to your initial and/or final out appointment e-mail)

Final-Out Procedures

**Any items missing from the list below or an incomplete vOP checklist will result in being turned away, until all actions are completed, and you will have to return during the next out processing briefing.**

Final Out Processing Appointments are completed in person, unless you are stationed at a GSU. If you are at a GSU, please respond to the email we sent with a personal phone number so we can complete your final out virtually. Once all documents on the "Cheat Sheet" have been turned in your final out will be scheduled via calendar invite. We will provide the AF330 and your orders to sign along with your final out-processing package on the date of your final out.

Mandatory Documents REGARDLESS of Gaining Location

• AF Form 330 (completed and signed)
• Signed Orders
• Completed vOP checklist
• FITREP (must be current 42 days after RNTLD, not PDD)

Mandatory Documents if you have Dependents REGARDLESS of Gaining Location

• DD Form 1172 (Signed pulled from MilConnect or provided by Customer Service)
• If stateside and NOT Q Coded: Signed Medical Clearance Memo
• If stateside AND Q Coded: Signed 1466
• If Overseas: Signed 1466 regardless if not Q Coded

Mandatory Documents if you have PPCs REGARDLESS of Gaining Location

• All documents that are required to get orders must be printed and brought with you

Mandatory Documents IF going Overseas

• Flight Itinerary
• NATO Orders (if applicable)
• Check the Foreign Clearance Guide for any country specific requirements as well
• Dependent Passports

**NOTE** Amendments for RNLTD changes will not be created. AFPC has implemented an awaiting transportation memo that you will attach to your original orders. AFPC's guidance to COVID-19 can be located on MyPers, to include information about the Exception to Policies and frequently asked questions due to COVID-19.

If you have any questions or concerns related to outbound assignments please email 375 FSS/FSPD Career Development [email protected]

If you are in your window to reenlist, please contact the 375 FSS Reenlistment and Extensions organizational email below. Reenlistments require an Article 137 brief training via Air Force myLearning and a signed Article 137 Briefing Memo conducted by the legal office within 30 days of the projected reenlistment. An Article 137 Briefing Memo will be sent along with instructions for completion upon receipt of your e-mail.

In order to extend, please ensure that you meet an extension reason which is listed in AFI36-2606, Table 6.2.

Reenlistment Worksheet Extension Worksheet

It is our recommendation that you start either process NLT 90 days from your date of separation (DOS). Starting the process within a 30 day window of your DOS can be problematic and lead to pay issues.

Existing guidance authorizes virtual reenlistments -- the re-enlistee does not have to be co-located with their reenlisting official in order to complete the reenlistment. As long as the reenlisting official is performing the oath before the reenlistee, this meets the spirit and intent of AF instructions. All other requirements outlined in AFI 36-2606, Reenlistment and Extension of Enlistment in the USAF, still apply.

If you have any questions or concerns related to Retentions please email [email protected]

If you are Separating, please ensure you apply for separation in myFSS under 'Separations', and then select "Initiating DOS Separation." You will then be prompted to complete your Pre-Separation Order Worksheet and your DD 214 Worksheet. The Pre-Separation Order Worksheet is REQUIRED in order for AFPC to process your orders. For any questions regarding your orders, please refer to the Total Force Service Center at DSN 665-0102.

If you are Retiring, please ensure you apply for retirement in myFSS under 'Retirement, then select 'General Information', then click the 'Applying for Retirement' link, and lastly select "Determine your retirement eligibility". The Retirement Eligibility module will then request data from MilPDS and sync the information. Follow the prompts and fill out the retirement application.

After you are notified of your approved separation or retirement, please e-mail our organizational workflow at 375 FSS/FSPD Career Development [email protected] so that our office can load your Virtual Out-Processing (vOP) checklist, and schedule you for a final out appointment and provide you with the appropriate booklet. Also in your e-mail, please include any projected leave dates.

**All documents are required to be hand carried to Retirements and Separations org during your final out. Any items missing from the booklet or not completed on the vOP checklist will result in being turned away until all actions are completed.**

Final Out Processing Appointments are completed in person, unless you are stationed at a GSU. If you are at a GSU, please respond to the email we sent with a personal phone number so we can complete your final out virtually. We will make a copy of your out-processing documents at your final out when it is completed.

Leave Guidance

• Retirement/Separation Booklet: All documents outlined in the booklet MUST be signed and completed in order to complete your final out.
• Completed vOP Checklist: The vOP must be checked off by ALL AGENCIES. There are no exceptions. "Wet" signatures are only acceptable when vMPF is down. Verify ALL agencies signed off 1 duty day prior to final-out appointment. You must reach out to each office listed to inquire about their protocol during this time.

If you have any questions or concerns related to retirements or separations, please e-mail 375 FSS/FSPD Career Development [email protected] .

Enlisted and Officer Promotions

Technical School Graduates - This only applies to Airmen that were guaranteed A1C after completion of technical school on their six year enlistment contract. For our office to update your rank to A1C with the proper effective date, you will need to e-mail the Promotions office the following documents:

• Copy of your Basic Military Training (BMT) certificate
• DD Form 4, Enlistment/Reenlistment Document - Armed Forces of the United States
• Technical school certificate

Regarding Enlisted Professional Military Education (EPME) and Fitness Assessment (FA) promotion eligibility requirements- If you are not current for EPME or your FA due to COVID-19 the Promotions office will automatically submit a waiver for you on the month you are due to promote. We will coordinate with your commander to determine if you will be eligible to promote or remain on hold until you have fulfilled the requirement.

If you have any questions or concerns related to enlisted or officer promotions please email [email protected] .

The Force Management Section is responsible for Awards and Decorations, Duty Information Updates, Classifications, Evaluations, G-Series Orders, SDAP, and Adverse Actions. All inquiries should be submitted to the 375 FSS/FSPM Force Management inbox

If you qualify for an award or decoration, a source document is required for MilPDS update. Members must submit one of the following forms of source documentation to 375 FSS/FSPM Force Management inbox.

• Completed Decoration/Citation
• AFSM/HSM must be signed by an Air Force O-6
• Travel Orders showing proof of ribbon qualification
• Travel Voucher showing proof of ribbon qualification
• Training Report/Evaluation showing proof of ribbon qualification

NOTE: Some higher level awards or decorations might require additional documentation. *To see a list of all ribbons and decorations, visit myPers Ribbons and Decorations List .

If a member believes a unit they were assigned to has earned an unit award, they can visit myPers Recognition Program Home Page to validate the award (website lists unit awards from 1991 - current). Members must be able to prove that they were assigned to the unit during that timeframe before MilPDS records can be updated.

IAW AFI 36-2406, Officer and Enlisted Evaluations Systems, para 1.4.2.2 completed OPRs and EPRs are due to the MPF no later than 30 days after close-out. Evaluations that violate AFI 36-2406 and all application guidance will be returned for corrections.

The Force Management Office will not process promotion eligible enlisted evaluations in the grade of SrA-SMSgt through vPC without a completed MEL. Please ensure you send the MEL to the 375 FSS/FSPM Force Management inbox .

Duty Information Updates

For members requesting current duty information updates please complete requested update on an AF Form 2096 and send it to our 375 FSS/FSPM Force Management inbox. *NOTE: ALL duty history updates are made by the member to the Total Force Service Center through their myPERS account. IAW PSD Guide, Duty History, effective 7 Jan 2010.

Steps for updating duty history

• Click on the "update my duty history".
• Once you have read the instructions, you may request duty changes to your duty history on the left side.
• Scroll down on the web page to see your personal duty history. (You have the option here to change/correct your duty history and/or add/delete duty history.)

This allows you to see when you have submitted requested updates and this is where you attach the required supporting documents.

Duty Status Updates

Units must establish duty status procedures for members going TDY. All Air Force members MUST check-in before and after your TDY with your unit's orderly room in order for your duty status to be updated.

For units who do not have acess to MilPDS, submit duty status updates to the MPS via email to the 375 FSS/FSPM Force Management inbox .

Additional duty status updates that MUST be reported are: AWOL, Confinement, Deserter, Sick-in-Quarters, Not Present for Duty-Other, non-contingency TDY. To assist unit POCs with duty status procedures, visit the PSD Guide, Duty Status, dtd 21 Mar 16 on myPers, located at Strength Accounting Duty Status Program.

Special Duty Pay

SDAP is utilized to recognize enlisted personnel performing duties which meet one or more of the following criteria:

• Extremely demanding personal effort is necessary to ensure successful mission accomplishment
• A greater degree of responsibility or difficulty is required over and above what is normally expected for an Airman's grade and experience
• Special qualifications met through rigorous screening and/or special schooling

To be eligible to receive SDAP, an enlisted Airmen must meet the requirements as outlined in AFI 36-3012, Military Entitlements

• Active and Reserve component Airmen entitled to basic pay or inactive-duty training compensation(IAW Section 204 and 206 of Title 37, USC respectively)
• Be assigned to a position/perform in a duty authorized to receive SDAP
• Possessing the required AFSC(s)
• Being assigned to an eligible PAS (if applicable)
• Having completed the additional requirements, i.e., special schooling or equivalent on-the-job training for the assignment (duration of on-the-job training must be at least as long as special schooling); Have completed special schooling or equivalent on-the-job training for the assignment
• Be certified by the unit commander on a source document, which is filed in the Automated Records Management System (ARMS)

Command Authority/G-Series Orders Process

In order to process G-Series Orders, units must fill out an AF IMT 35 IAW AFI 51-509 Figure A3.1. Send the below documents to the Force Management inbox

• AF Form 35 or Memorandum Format Order
• SURF for incoming commander
• UMD printout
• If a temporary appointment, include the absent commander's G-Series Orders.
• If a section commander, include the unit commander's G-Series Orders.

The Unfavorable Information File (UIF) is an official record of adverse information about an individual. Our office requires an Adverse Action Monitor appointment letter from each unit. The UIF consists of:

• All mandatory documents to include the Unfavorable Information File summary, AF Form 1137 (Please refer to AFI 36-2907 table 3.2)
• optional documents (at the commander's discretion)
• AF IMT 1058, Unfavorable Information File Actions
• AF IMT 1137, Unfavorable Information File Summary

The MPS maintains the UIF (except units that have fully-operational CSSs) and all of its documents/contents until the final disposition date; unless early removal of the document or UIF is warranted. Commanders initiate removal action via an AF IMT 1058 and the individual should acknowledge the action.

If the unit initiates an UIF or adds/removes documents from a member's UIF, please ensure your route the documents through the MPF IAW Total Force Adverse Actions PSD Guide .

The Passport Office is currently open but with some limitations. Personnel can contact the Passport Agent at [email protected] to set up an appointment.

Those with later dates of departure can contact the Passport office at above email address, but may have to wait a little longer for an appointment.

Passports already processed prior to the COVID-19 outbreak are taking longer to be completed, please have patience, the processing center are not at full service and most of the Embassies are still shut down.

For any deployment concerns please contact IPR's org box at: [email protected]

Scott AFB Welcome Packet – Cohort Arrival

About Military Personnel Flight (MPF)

The Military Personnel Flight of the 375th Force Support Squadron provides personnel and manpower support to HQ USTRANSCOM, HQ AMC, 18 AF, three Wings and 136 Geographically Separated Units, servicing over 46,000 military, civilian, retirees and dependents.

375 FSS Commander

Maj Genochio, Anthony

375 FSS Superintendent

CMSgt Gunter, Karissa

375 FSS First Sergeant

MSgt Hughes, Daniel

MPF Commander

Capt Berezansky, Thomas

MPF Superintendent

SMSgt Coffin, Keelye

Hill Air Force Base

801-775-2084.

Contact Marketing

[email protected]

Marketing Email

Force Support

Military personnel flight.

The 75th FSS Military Personnel Flight (MPF) provides military personnel services and programs for active duty members and their families, Guard and Reserve members, and military retirees. In addition, the MPF provides readiness support in response to mobility exercises and worldwide contingencies.

(801) 777-1673 Opt 1: Customer Support Opt 2: Career Development Opt 3: Official Passports Opt 4: Force Management

Installation Personnel Readiness: (801) 777-3498

Customer Support: [email protected]  Career Development: [email protected]  Force Management: [email protected] Installation Personnel Readiness: [email protected]

Mon – Fri BLDG 430: 0800 – 1600 DEERS/ID Cards Office: 0800 – 1530

Sat – Sun Closed

MPF is closed the second Wednesday of each month for training.

Our Services

ID Cards & DEERS

Customer Support

Career Development

Force Management

Installation Personnel Readiness

ID CArds & DEERS

Rapids id card appointment scheduler.

CLICK HERE  to visit the scheduler.

Scheduling an appointment can require up to 3-4 weeks lead time – so please plan ahead!

CLICK HERE  for Pre-Arrival Checklist & List of all Acceptable Documents. Note: This site may not be accessible on the government network. Please use a smart phone or commercial computer to access it, or alternatively, reference  this document  instead.

Find the status of DEERS prior to your visit by calling (801) 777-4000.

Unable to accompany your dependent? Follow the Steps Below

If you are not able to accompany your dependent to their ID card appointment, you can digitally sign an 1172-2 ahead of time by clicking here.  Click Family ID Cards and login. Your dependent can then come in (with two forms of ID) within the next 90 days and get a new ID card without you

• Under the dependent’s name select “Request ID Card”
• Read and acknowledge “Privacy Act” Notification and select “Next”
• Selecting “Agree” allows you to proceed to the next step
• Selecting “Disagree” will prompt you to come to the MPF to correct the data
• If there is a digital signature in block 22 then your dependent is good to go, you can print a copy if you desire

Looking to replace civilian retiree ID cards with DBIDS credentials?

Acceptable documents, current deers office wait times, in-processing, citizenship, sgli, sla.

If you have questions/concerns regarding Citizenship (AD members only), SGLI, and SLA, please email Customer Support at [email protected] or call (801) 777-1673 Opt 1.

Outbound Assignments

If you have been notified of an Assignment and have not received an e-mail from your Assignment Counselor after 7 duty days, please email Career Development at [email protected] or call (801) 777-1673 Opt 2.

If you need to schedule a final out appointment, please contact us and ensure your vOP checklist is 100% complete.

Retirements & Separations

If you have any questions or concerns related to Retirements/Separations or have an approved Retirement/Separation, please email Career Development at [email protected] or call (801) 777-1673 Opt 2.

Reenlistment & Extensions

If you are in your window to reenlist, Reenlistments require an Article 137 brief training via Air Force myLearning and a signed Article 137 Briefing Memo conducted by the legal office within 30 days of the projected reenlistment.

In order to extend, please ensure that you meet an extension reason which is listed in AFI36-2606, Table 6.2.

If you have any questions or concerns related to Retentions, please email Career Development at [email protected] or call (801) 777-1673 Opt 2.

If you have any questions or concerns related to enlisted or officer promotions, please email Career Development at [email protected] or call (801) 777-1673 Opt 2.

Official Passports

ONLY personnel due to PCS or go TDY Overseas that need official passports can contact the Passport Agent.

Personal/Tourist passports are NOT processed through this office. Please visit your local USPS branch.

To set up an appointment, contact [email protected] or (801) 777-1673 Opt 3.

Evaluations

If you have a missing EPR/OPR, please contact us at [email protected] or (801) 777-1673 Opt.4

All other questions/concerns, please reach out to your CSS.

Any EPR/OPR that is wanting to be changed/removed from your records will have to go through the ERAB (Evaluation reports appeal board) through vMPF.

Awards & Decorations

If you have a missing/erroneous Award and/or Decoration, please contact your CSS so they may update it.

For questions/concerns, contact Force Management at [email protected] or (801) 777-1673 Opt 4.

Inbound PCS Amendments

If you are PCS’ing/have PCS’d to Hill and encountered any updates/corrections to your Orders (AF 899), contact Force Management at [email protected] or (801) 777-1673 Opt 4.

SDAP & Duty Info Updates

Any changes to SDAP (Start, Change, Stop) or to update/correct your Duty Information (Rater changes, PAFSC, DAFSC, CAFSC, SEI, Duty title), please contact your CSS for update/correction or initiate an AF 2096.

Questions, corrections, & information

For any missing/incorrect deployment information, deployment-related concerns (to include out-processing for a deployment or in-processing upon return from your deployment), contact your UDM or [email protected] or call (801) 777-3498.

The Air Force has announced its plans to replace the Air Expeditionary Force deployment model with the Air Force Generation model. The graphic shown outlines the four phases that will cover a 24-month period. AFFORGEN, model ensures a sustainable force offering of Airmen and airpower to the Joint Force. (U.S. Air Force graphic)

Additional Resources

Visitor center information.

Located in Bldg. 542.

Hours of Operation: 6 a.m. to 5 p.m. Monday – Sunday, Closed at all other times, including weekends, family days and federal holidays.

Phone Number: 801-777‐8631

CLICK HERE  for the Visitor Center Sharepoint.

Military Personnel Flight

We support all Airmen by assisting them in managing their military careers, and ensuring eligibility of entitlements.  

Customer Service

Email: [email protected]

Services Offered:

Awards & Decorations

To make an appointment for your Common Access Card or USID Card, click the button:

Force Management

Email: [email protected]

• Evaluations
• Unfavorable Information Files (UIFS)
• In-Processing
• Duty Status
• Personnel Data Change

Career Development

Outbound Assignments

Email: [email protected]

Email: [email protected]

Retirements & Separations

Email: [email protected]

Reenlistments & Extensions

Email: [email protected]

Passport Office

Passport Office located in Bldg 222

Email [email protected] for:

• Official & No-Fee Passorts
• Passport Briefings

Other Links

49 FSS MPF - Wait Time

Rapids ID Card Appointment

Hours of Operation

Military Personnel Flight Monday - Friday 8:30 am to 3:30 pm

Wednesdays are by appointment only Closed on Federal Holidays

Address 681 Second St Bldg 222, Ste 107 Holloman AFB, NM 88330

Phone 575-572-2276

Email [email protected]

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49th Force Support Squadron 596 4th Street Bldg 224 Holloman AFB, NM 88330

©49 FSS - Holloman AFB

MILITARY PERSONNEL FLIGHT (MPF)

Location: Building 1191

Hours of Operation:

Mon, Tue, Thu, Fri: 8:30 am – 3:30 pm Wed: 8:30 am – 3 pm 3rd Thursday: CLOSED for MSG Training Day Sat-Sun/Holidays/Family Days:  CLOSED

The Military Personnel Flight’s purpose is to provide high-quality personnel support. They handle everything for all Airmen and their families, from ID cards to base in-processing, assignments, reenlistments, and retirements. Furthermore, they serve as a one-stop shop for evaluations, promotions, awards, and decorations, classifications, duty status, and other special actions.

DEERS Status and Important Updates »

Who do you need to reach.

PRDA | AMS | AFPC Secure | AF Portal | myFSS | e-PUBS | milConnect | vMPF | afpc.af.mil

Customer Support

Deers/rapids.

Initial issue for dependent ID cards is age 10. If child is under this age with a current ID, the ID may be renewed. Dependents should receive a new ID when the sponsor’s status has changed (i.e.: AD/ANG/AFRES, retirement, Commissioning…etc.). Full-time college students ages 21 to 23 need to have DEERS updated with information from their college of their full-time enrollment (only a DEERS update is required – the ID card can be expired). This requires a letter from the school registrar which lists the projected graduation date and that student is enrolled full-time. Finally, those members age 23 to 26 are eligible to apply for TRICARE young adult (coverage must be paid for prior to generating an ID card). Attention: please download the Pre-Arrival C hecklist . Members must also bring 2 forms of valid/unexpired identification. Please download the full list of acceptable documents .

Sponsor’s (and their dependents) turning age 65, may need MEDICARE updated if the feed from SSA fails. When MEDICARE information is updated in DEERS, TRICARE will accept the claims regardless of the expiration date on the card. TRICARE coverage will remain intact as it is not associated with ID card expiration dates. Attention: please download the Pre-Arrival Checklist. Members must also bring 2 forms of valid/unexpired identification. Please download the full list of acceptable documents.

• 100% Disabled American Veteran (DAV)

Members must bring in 2 forms of valid/unexpired IDs, DD Form 214, and a letter from the VA stating that they are 100% disabled, with the effective date and if they are temporary or permanently disabled. Attention: please download the Pre-Arrival Checklist . Members must also bring 2 forms of valid/unexpired identification. Please download the full list of acceptable documents .

• Age 65 Indefinite ID Card Issuance

Sponsor – If you are close to age 65 and need an ID card with an INDEFINITE expiration date, if you have been signed and enrolled in both Medicare A and B (received the card in the mail) prior to your DEERS appointment, then you will typically be ready to get a new INDEF ID at a DEERS location. DEERS can be updated the month prior to your Medicare start date, but you must provide your original Medicare Cards & required ID. 2. Spouse – If you are close to age 65 and need an ID card with an INDEFINITE expiration date, we recommend you do not schedule an appointment prior to your 65th birthday as the system will not allow a card’s expiration to be indefinite until AFTER the 65th birthday.

• DEERS Updates & ID Cards for Active Duty/National Guard/Reserve

The ID Card section is accepting appointments and walk-ins for all services. We cannot guarantee same day appointments/service due to the availability of our DEERS systems and the level of priority of our customers. Closing times listed do not always reflect customers will be accepted up to that time. It may be necessary to cease taking customers earlier in order to prioritize customers already waiting in our lobby by the end of the business day. Attention: please download the Pre-Arrival Checklist . Members must also bring 2 forms of valid/unexpired identification. Please download the full list of acceptable documents .

• Civilian New Hires/Contractors

New hires must have their profile created in TASS by the contract POC. If the profile is not created at the time of arrival, then they will not be able to receive their Common Access Card (CAC). If you are a contract POC and are scheduling a group block of new hires, please email our org box at [email protected] .

Note: We do not accept DEERS updates and ID renewal documents via email. Customers must physically bring their documents in person during our business hours. Failure to bring the proper/valid documents at the time of your appointment/walk-in will delay our capability to service you.

Schedule a RAPIDS Appointment: ID Card Office Online »

Base In-Processing

Your sponsor will assist you during your transition to Malmstrom AFB, MT.  Upon arrival, check in with your sponsor and in-process with your assigned unit Commander’s Support Staff (CSS) on the first duty day.  Hand-carry your orders and the sealed records package from your previous Military Personnel Flight for this appointment.

Once you have signed into your new unit, the CSS will schedule you for the Malmstrom AFB Newcomers located at the Military & Family Readiness Center – 7317 Goddard Drive.

Your sponsor will help you with any questions or problems before your arrival and while you’re getting settled. Please exchange phone numbers, e-mail addresses and your travel itinerary with your sponsor. If you do not have a sponsor prior to arrival, contact your gaining unit or the MPF Customer Support at 406-731-3295 or DSN 312-632-3295 for assistance.  

Initial Enlistment Bonus (IEB)

Processes all initial Enlistment Bonus (IEB) which is a financial incentive designed to entice individuals to enlist for a minimum of four years in critical military abilities. The amount of the bonus depends on the chosen career path and duration of service.

Enlistment Bonuses – U.S. Air Force »

Required Documents:

• AF Form 3005/3008/3009
• Technical School Certificate
• Basic Military Training Certificate

Special Leave Accrual (SLA)

Focal point for the processing and validation of Special Leave Accrual (SLA) IAW DAFI 36-3003, DoDI 1327.06 and the AF SLA Personnel Systems Delivery Guide .

• Validates supporting documentation (approval memorandum, paid travel voucher, MMPA screenshot, CED orders, and leave computation).
• Submits Case Management System (CMS) eligibility request for final approval and processing.
• Assists with Air Force Board for Correction of Military record (AFBCMR) leave recovery.

Career Development

Assignments

Please coordinate with your Commander’s Support Staff (CSS) and your assignment Counselor for assignment requirements. When documents are received and all squadron and base out-processing is completed and verified a final out appointment will be made, NLT 2-days prior to projected departure date to you a folder with all of the documents you will need to provide to your gaining MPF.

Final-Out Appointment Requirements:

The vOP must be checked off by ALL AGENCIES. There are no exceptions! “Wet” signatures are only acceptable when vMPF is down. Verify ALL agencies signed off 1 duty day prior to final-out appointment. You must reach out to each office listed to inquire about their protocol during this time.

• 1 copy of your SGLV 8286, Service Members’ Group Life Insurance (https://milconnect.dmdc.osd.mil/milconnect/)
• 1 copy of your Fitness Score Card. The expiration date must be at least 42 days after your “Report No Later Than Date.”
• DD Form 1172
• AF Form 330
• Signed Assignment Orders
• Flight Itinerary (only applicable to OCONUS)
• All other documents required for your assignment (please refer to your initial and/or final out appointment e-mail)
• If you have any questions or concerns related to outbound assignments please email [email protected]

**Any items missing or not completed on the vOP checklist will result in being turned away until all actions are completed.**

Reenlistments & Extensions

If you are in your window to reenlist, please contact the 341 FSS Reenlistment and Extensions organizational email below. Reenlistments require an Article 137 brief training via Air Force myLearning and a signed Article 137 Briefing Memo conducted by the legal office within 30 days of the projected reenlistment. An Article 137 Briefing Memo will be sent along with instructions for completion upon receipt of your e-mail.

To extend, please ensure that you meet an extension reason which is listed in DAFI 36-2606, Table 6.2.

Reenlistment Worksheet »

Extension Worksheet »

It is our recommendation that you start either process NLT 90 days from your date of separation (DOS). Starting the process within a 30-day window of your DOS can be problematic and lead to pay issues.

If you have any questions or concerns related to Retentions please email [email protected] .

Retirements & Separations

If you are Separating, please ensure you apply for separation in myFSS under ‘Initiating My DOS Separation’, and then select “Create A Request.” You will then be prompted to answer some questions complete your Pre-Separation Order Worksheet and your DD 214 Worksheet. The Pre-Separation Order Worksheet is REQUIRED in order for AFPC to process your orders. For any questions regarding your orders, please refer to the Total Force Service Center at DSN 665-0102.

myFSS link »

If you are Retiring, please ensure you apply for retirement in myFSS under ‘myRetirement’, then select ‘Active Duty Retirement’, and then click the ‘Create a Request’ link. The Retirement Eligibility module will ask you questions for eligibility determination. Ensure that you follow the prompts and fill out the retirement application.

After you are notified of your approved separation or retirement, please e-mail our organizational workflow at [email protected] so that our office can load your Virtual Out-Processing (vOP) checklist, schedule you for a final out appointment, and provide you with the appropriate resources. Also in your e-mail, please include any projected leave dates.

**All documents are required to be hand carried to Retirements and Separations org during your final out. Any items missing or not completed on the vOP checklist will result in being turned away until all actions are completed.**

Final Out Processing Appointments are completed in person, unless you are stationed at a GSU. If you are at a GSU, please respond to the email we sent with a personal phone number so we can complete your final out virtually. You will receive an email the Friday before your final out reminding you of your appointment as well as what required documents are to be brought with you. We will make a copy here for you when your final out is complete.

Leave Guidance »

Retirement/Separation: All documents outlined MUST be signed and completed in order to complete your final out.

Completed vOP Checklist: The vOP must be checked off by ALL AGENCIES. There are no exceptions! “Wet” signatures are only acceptable when vMPF is down. Verify ALL agencies signed off 1 duty day prior to final-out appointment. You must reach out to each office listed to inquire about their protocol during this time.

**Any items missing from the list below or an incomplete vOP checklist will result in being turned away, until all actions are completed.**

If you have any questions or concerns related to enlisted or officer promotions please email 341fss.fspd.care [email protected] .

SrA Below-the-Zone

The Air Force SrA Below the Zone (BTZ) program is a competitive promotion opportunity for Airman First Class (A1C) who have demonstrated exceptional performance and potential. The BTZ program allows eligible Airmen to be promoted to the rank of SrA ahead of their peers. Here’s a short summary of the process:

• Eligibility: To be eligible for BTZ promotion, A1C must meet certain criteria, including time in service and time in grade requirements, as well as have an excellent performance record.
• Nomination: Airmen are typically nominated for BTZ promotion by their unit commanders or superiors based on their outstanding performance, leadership abilities, and potential to excel as a SrA.
• Selection Board: A selection board reviews the nominations and evaluates each candidate’s qualifications. They consider factors such as job performance, leadership skills, and potential for future contributions.
• Notification: Airmen who are selected for BTZ promotion receive notification of their advancement ahead of the regular promotion cycle.
• Promotion: Once selected, the A1C is promoted to SrA effective on a specific date, which is six months before their regular promotion timeline.

The BTZ program aims to reward and encourage exceptional Airmen by offering them an accelerated path to higher rank, recognizing their dedication and potential within the Air Force.

BTZ Timeline Chart »

Enlisted & Officer Promotions

Enlisted Promotions:

• Enlisted personnel in the Air Force progress through a series of ranks, starting with Airman Basic (E-1) and advancing to Chief Master Sergeant of the Air Force (E-9).
• Promotion is primarily based on time in service and time in grade, along with a performance evaluation known as the Enlisted Performance Brief (EPB).
• Enlisted members compete for promotion within their specific career fields, and promotion rates can vary depending on the career field’s needs and the individual’s qualifications.
• Some exceptional Airmen may be eligible for accelerated promotion through programs like SrA Below the Zone or Stripes for Exceptional Performers (STEP).

Officer Promotions:

• Officers in the Air Force hold ranks from Second Lieutenant (O-1) to General (O-10).
• Officer promotions are based on a combination of time in service, time in grade, and a competitive process that considers performance evaluations, professional military education, and leadership potential.
• Officers are typically promoted through a set timeline, but some may be considered for early promotion based on exceptional performance or specific programs like Officer Training School (OTS) or the Air Force Academy.
• The promotion process for officers becomes more competitive at higher ranks, with fewer available positions at each higher grade.

Both enlisted and officer promotions in the Air Force are designed to recognize and advance individuals who demonstrate the skills, leadership, and dedication required for increased responsibilities within the service.

• Properly and continuously review records to ensure accuracy (SURF & PRDA)
• Verify you are in the correct CAFSC
• Know eligibility window

WAPS Schedule »

Office Promotion Milestones »

Force Management

Awards & Decorations

If you qualify for an award or decoration, a source document is required for MilPDS update. Members must submit one of the following forms of source documentation to their Commander’s Support Staff (CSS) or email 341 FSS/FSPM Force Management inbox.

• Completed Decoration/Citation
• Signed AF Form 104
• AFSM/HSM must be signed by an Air Force O-6
• Memorandum in Lieu of AF Form 104 with the signature (on each page if multiple pages)
• Travel Orders showing proof of ribbon qualification
• Travel Voucher showing proof of ribbon qualification
• Training Report/Evaluation showing proof of ribbon qualification

NOTE: Some higher level awards or decorations might require additional documentation.

*To see a list of all ribbons and decorations, visit afpc.af.mil Ribbons and Decorations List.

If a member believes a unit they were assigned to has earned an unit award, they can visit myFSS Department of the Air Force Recognition Program Home Page to validate the award (website lists unit awards from 1991 – current). Members must be able to prove that they were assigned to the unit during that timeframe before MilPDS records can be updated.

Evaluations

IAW DAFI 36-2406, Officer and Enlisted Evaluations Systems, para 1.4.2.2.1 completed OPBs and EPBs are due to the MPF no later than 30 days after close-out. Evaluations that violate DAFI 36-2406 and all application guidance will be returned for corrections.

The Force Management Office will not process promotion eligible enlisted evaluations in the grade of SrA-SMSgt through myFSS without a completed MEL. Please ensure the final MEL is sent to the 341 FSS/FSPM Force Management inbox.

Duty Information Updates

For members requesting current duty information updates please work with your Commander’s Support Staff (CSS) to complete requested updates. Personnel without a CSS will need to provide the update request on an AF Form 2096 and send it to our 341 FSS/FSPM Force Management inbox. *NOTE: ALL duty history updates are made by the member through myVector Duty History Update (Regular AF/SF) .

Duty Status Updates

Units must establish duty status procedures for members going TDY. All Air Force members MUST check-in before and after your TDY with your unit’s Commander’s Support Staff (CSS) in order for your duty status to be updated.

For units who do not have access to MilPDS, submit duty status updates to the MPF via email to the 341 FSS/FSPM Force Management inbox.

Additional duty status updates that MUST be reported are: AWOL, Confinement, Deserter, Sick-in-Quarters, Not Present for Duty-Other, non-contingency TDY. To assist unit CSSs with duty status procedures, visit the PSD Guide, Duty Status, dtd 1 May 22 on myFSS, located at Strength Accounting Duty Status Program .

Special Duty Assignment Pay

Special Duty Assignment Pay Guidance »

SDAP is utilized to recognize enlisted personnel performing duties which meet one or more of the following criteria:

• Extremely demanding personal effort is necessary to ensure successful mission accomplishment
• A greater degree of responsibility or difficulty is required over and above what is normally expected for an Airman’s grade and experience
• Special qualifications met through rigorous screening and/or special schooling

To be eligible to receive SDAP, an enlisted Airmen must meet the requirements as outlined in DAFI 36-3012, Military Entitlements

• Active and Reserve component Airmen entitled to basic pay or inactive-duty training compensation(IAW Section 204 and 206 of Title 37, USC respectively)
• Be assigned to a position/perform in a duty authorized to receive SDAP
• Possessing the required AFSC(s)
• Being assigned to an eligible PAS (if applicable)
• Having completed the additional requirements, i.e., special schooling or equivalent on-the-job training for the assignment (duration of on-the-job training must be at least as long as special schooling); Have completed special schooling or equivalent on-the-job training for the assignment
• Be certified by the unit commander on a source document, which is filed in the Automated Records Management System (ARMS)

Command Authority/G-Series Orders Process

In order to process G-Series Orders, units must fill out an AF IMT 35 IAW DAFI 51-509 Figure A3.1. Send the below documents to the 341 FSS/FSPM Force Management inbox

• AF Form 35 or Memorandum Format Order
• SURF for incoming commander
• UMD printout
• ALPHA Roster of all assigned officers
• If a temporary appointment, include the absent commander’s G-Series Orders.
• If a section commander, include the unit commander’s G-Series Orders.

Adverse Actions

The Unfavorable Information File (UIF) is an official record of adverse information about an individual. Our office requires an Adverse Action Monitor appointment letter from each unit. The UIF consists of:

• All mandatory documents to include the Unfavorable Information File summary, AF Form 1137 (Please refer to DAFI 36-2907 table 3.2)
• Optional documents (at the commander’s discretion)
• AF IMT 1058, Unfavorable Information File Actions
• AF IMT 1137, Unfavorable Information File Summary

The MPF maintains the UIF (except units that have fully operational CSSs) and all of its documents/contents until the final disposition date; unless early removal of the document or UIF is warranted. Commanders initiate removal action via an AF IMT 1058 and the individual should acknowledge the action.

If the unit initiates an UIF or adds/removes documents from a member’s UIF, please ensure your route the documents through the MPF IAW Total Force Adverse Actions PSD Guide.

Personnel Systems Manager

The Personnel Systems Management (PSM) office serve as specialists in the implementation, maintenance, and operation of automated Personnel Data Systems (PDS).  We provide management advisory services, assist in training on the technical aspects of PDS, and assist users in the day-to-day operation thereof.  We supply commanders, managers, and support staffs with personnel-related data and information services.

Areas of Expertise:

Military Personnel Data System (MilPDS) – MilPDS is a personnel records database updated by personnel in the Military Personnel Flight, Commander Support Staffs, and other personnel-related offices and organizations.  It contains automated personnel records on over 3,200 active-duty Air Force members stationed at Malmstrom AFB.  The type of data maintained has a great impact on the careers of each member affecting such things as promotions, assignments, duty and personal information, awards and decorations, and performance reports.

Enterprise Output Manager (EOM) – EOM is a Microsoft Windows-based application that accepts files from a host system at AFPC and distributes print data to destinations set by the Personnel Systems Manager (PSM) (e.g. e-mail, print, file, etc.).

OBIEE – Oracle website is the ad-hoc report generation tool that provides user-defined data queries on the fly. PSM utilizes this application to produce custom personnel reports from a copy of the MilPDS database.

Personnel System Access

MilPDS Access: Fill out a MilPDS DD Form 2875, System Authorization Access Request (example) .   Have your supervisor, security manager and IT specialist sign, then send it to the PSM office via e-mail at [email protected] .

MILPDS User Agreement (example) :  Review and digitally Sign, then send it to the PSM office via e-mail at [email protected] .

Personnel Roster

Personnel Data Queries:  You can request a one-time or recurring query of personnel data at any time via e-mail at [email protected] .

Passports / Visas

Passport Services Button

• Official/Diplomatic/No Fee Dependent Passports »
• Visa Application Assistance for PCS/TDYs

Must have PCS orders to apply for the passports and dependents must be listed as command sponsored.  Anyone applying for a passport needs to be present at the appointment.   We do not process Tourist passports.

For appointments or questions, please e-mail us at [email protected] or call us at DSN 632-4144/2669/3837.

Installation Personnel Readiness

The 341 FSS Installation Personnel Readiness (IPR) team plays an integral role in dealing taskings that come down from higher headquarters. Additionally, they work closely with all Unit Deployment Managers (UDM) to oversee Malmstrom AFB deployment functions and create Contingency, Exercise, and Deployment Orders.

• AFFORGEN contingency records review
• AFPAAS accountability and passports
• Departing and returning members in system
• Identifying discrepancies and ensure proper corrections are made
• Deployment in-processing and out-processing procedures
• Generate activation orders and movement orders (CED)
• Processing deployments tasking
• Verifying deployment eligibility and qualification for assigned tasking

NATO Orders

Based on the overseas travel location, this will determine if you require NATO Orders to be processed IAW the Foreign Clearance Guide which also provide any country specific requirements as well. Please email [email protected] for any additional questions.

Note: Career Development will process NATO orders for all PCS Assignments.

External Links   The appearance of hyperlinks does not constitute endorsement by the  U.S.  Air Force of the information, products, or services contained therein. For other than authorized activities such as military exchanges and morale, welfare and recreation sites, the  U.S.  Air Force does not exercise any editorial control over the information you may find at these locations. Such links provided are consistent with the stated purpose of this  DOD  Web site.

By clicking on the link, you will directed away from 341fss.com.

PAPA JOHNS »

Military Personnel Flight

Bldg. 936, First Floor

Dsn: 784-1666, comm: 0505-784-1666, hours of operations: monday-friday, 0800-1500, closed on weekends, holidays, & 51 fw down days/training days, click here to make an appointment or enter the virtual queue, key points to highlight:.

1. Eliminate in-person lines: Customers will be capable to sign-in and wait for their requested service remotely, using their cellular devices.

2. Customer Focus: Our customers will have the ability to choose where they sign-in – whether it be from a Wait Station, using their cellular device, through QR Code, or even directly from the website. Whether they’re stuck at the gate, or running errands, members can now sign-in from anywhere and be added to the queue.

3. Mission Focus: Our customers will have the option to sign-in from their work centers and wait for their turn while they continue their mission.

4. Open Lines of Communication: Our new program will allow for us as MPF Representatives to communicate before, during, and even after a visit with our customers. Topics like order/wait status, requirements for their requested service, etc. can be communicated to the customer.

5. Build Customer Profiles: This feature will allow for MPF Representatives to build a tailored profile for each of our customers, which we could then utilize to better serve them for future visits.

TOURIST PASSPORT:

Unfortunately, our passports office can only process special issued passports (i.e. diplomatic, official and no-fee). Tourist passports are processed by the US embassy in Seoul. If it is your first time, they require you to visit their office, however, if it is for a renewal, they can do the application process via their courier service. Please see below for their website that contains all the guidelines and instructions for personal passports:

https://kr.usembassy.gov/

Please click on the tab/link that states US Citizen Services.

PCS/OUTPROCESSING:

If you are out-processing, please contact the base passport office with a copy of your PCS orders so that we may confirm your PCS requirements per the Foreign Clearance Guide. Once you contact the passport office and we confirm your requirements, you will be given a Passport Memorandum, which is a required document for your final out-processing appointment. If you or your dependent(s) are required to apply for a Special Issued Passport as outlined in the Foreign Clearance Guide, please email our workbox to accomplish the passport application. Once you have completed the application and have the required documentation, outlined in the passport application instructions, email our workbox to schedule an appointment with the passport agent.

TDY PROCESS:

If you are going TDY and require a Special Issuance Passport please contact the passport office to receive the passport application instructions. Once application has been completed and you have the required documentation, outlined in the passport application instructions, email our workbox to schedule an appointment.

DSN: 315-784-1666 Email:  [email protected]

Hours of Operation Mon-Fri: 0800-1500

The MPF is closed for Down Days and holidays.

Per the State Departments website, the routine processing time can take up to 6 to 9 weeks. Expedited services are on a case-by-case basis and will have to be approved by the state department. *Processing times begin the day we receive your application at a passport agency or center, not the day you mail your application or apply. *Appointments are Required for Passport Applications. Walk-in Services are for Document Verification, Passport pickup and Questions only.

Useful Links

*link only accessible on nipr computers *covid-19 restrictions will be strictly enforced..