case study on hotel management system pdf

Design and Implementation of Hotel Management Information System Based on Intelligent Terminal

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• First Online: 27 February 2022
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• Yanjie Yu 8  

Part of the book series: Lecture Notes on Data Engineering and Communications Technologies ((LNDECT,volume 123))

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• The International Conference on Cyber Security Intelligence and Analytics

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With the rapid development of modern computers and emerging media and network information technology, the hotel industry is becoming more and more information-based management. Therefore, in the information environment, the hotel information system is effectively designed and implemented to help consumers complete online hotel reservations more conveniently, which has become a key issue in the development of China’s hotel industry. This paper aims to study the design and implementation of hotel management information system based on smart terminals. Based on the analysis of the characteristics of the hotel management information system and system performance requirements, the hotel management information system is designed and the performance of the system is tested. The test results show that the system response time is within 3 s, and the CPU occupancy rate of the system modules is also within 30%, which meets the performance requirements of this article.

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Liaoning Vocational College of Light Industry, Dalian, 116100, Liaoning, China

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School of Computer and Information Engineering, Shanghai Polytechnic University, Shanghai, China

Department of Information Systems and Security, College of IT, United Arab Emirates University (UAEU), Abu Dhabi, United Arab Emirates

Saed Alrabaee

Altair Management Consultants, Madrid, Spain

Octavio Loyola-González

Department of Info Systems & Cyber Security, University of Texas at San Antonio, San Antonio, TX, USA

Xiaolu Zhang

Informatics Faculty, Telkom University, Bandung, Indonesia

Niken Dwi Wahyu Cahyani

Faculty of Computer Science and Information Technology, Universiti Tun Hussein Onn Malaysia, Parit Raja, Johor, Malaysia

Nurul Hidayah Ab Rahman

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Yu, Y. (2022). Design and Implementation of Hotel Management Information System Based on Intelligent Terminal. In: Xu, Z., Alrabaee, S., Loyola-González, O., Zhang, X., Cahyani, N.D.W., Ab Rahman, N.H. (eds) Cyber Security Intelligence and Analytics. CSIA 2022. Lecture Notes on Data Engineering and Communications Technologies, vol 123. Springer, Cham. https://doi.org/10.1007/978-3-030-96908-0_64

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DOI : https://doi.org/10.1007/978-3-030-96908-0_64

Published : 27 February 2022

Publisher Name : Springer, Cham

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HOTEL MANAGEMENT INFORMATION SYSTEM PROJECT FINAL

This project examines the aspect of the hospitality industry which is Hotel management. In the 21st century the use of the internet, computers and other electronic devices have made handling different jobs and aspects of management very easy. This project is the design and implementation of an electronic hotel management system that provides proper management of data and transactions in a centralized and organized manner and also provides a user friendly interface with which the user can interact easily with the just little or elementary knowledge of operating computers. This project is designed to create a platform that allows booth the user and administrator to keep track of transactions like room reservations, room booking, financial administration of the hotel, staff record keeping, online reservation and other day to day activities involved in the running and management of a hotel. The implementation is based on the requirements for a hotel management system. The project work is divided into five major categories which are; Front Desk, Accommodation, Catering, Finance & Account and Personnel Staff Record (Human resource management). This project accomplished the task of building a system that ensures accurate record maintenance which was done through proper identification of customers and the proper designation of user functions with most of the processes being done automatically. An electronic hotel management information system is required to assist management of data in the hospitality industry and also to make the entire hotel management process easier. The project was designed with the use of Microsoft visual Studio which is an integrated development environment made by Microsoft. It can be used to develop console and graphical user interface applications along with windows form application websites. The database system was created using Microsoft SQL server (MSSQL).

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