cover letter for it support no experience

Writing an articulate cover letter is challenging for all job seekers. But if you have little or no work experience in a field, the stakes are higher. It’s more challenging to prove your value when you don’t have a series of professional accomplishments to back up your assertions. On the bright side, you probably have more to offer an employer than you realize. You just have to package your strengths the right way.

In this article, you’re going to learn how to write a cover letter for a job with no experience in that field. And we’ll look at a full sample after going through the steps.

Let’s get started…

How to Write a Cover Letter With No Experience

1. the main purpose of your cover letter with no experience.

The purpose of a cover letter is to complement your resume and convince more employers to interview you. You may refer to your resume when writing a cover letter for a job application, but you must expand upon points made in the resume when writing the cover letter.

The cover letter should breathe life into the points made in the resume, and create a compelling—or even emotional—narrative around your career hopes and aspirations . It’s your chance to tell your story and show that you have the passion and the drive to come into a job and make a difference.

And at the end, it should ASK for the interview. We’ll talk about that coming up. Let’s get started by going through how to write a cover letter with no experience, step-by-step…

2. Cover Letter Contact Information

When beginning a cover letter for a job application, start with your contact details in the top left-hand corner of the page. Include your name, city of residence, phone number, and email address. (To preserve your privacy, do not include your physical address). You should also include your LinkedIn URL. Next, write the name of the company you’re applying to, and its city of residence.

3. Your Salutation

Ideally, you address your reader by name in your salutation. Internet sleuthing may reveal the name of the hiring manager. If you can’t find a name, you have two options: call the organization and ask to learn more about the position, or write “Dear ” or “Dear Hiring Manager.”

This isn’t ideal, though. You should really only be sending a cover letter if you know the hiring manager’s name and have some specific information about the position. So if you know nothing specific about the hiring manager or job, and the company hasn’t asked for a cover letter specifically, then you probably don’t need to send it .

4. Cover Letter Introduction

Use this section of your cover letter to introduce yourself and share your enthusiasm and why you applied for the position .

Start with your name and provide some background on your strengths. Always identify the position you’re seeking and how you learned about it. If someone at the company told you about the job, then mention that person’s name (only after asking their permission, though). Aim for one to two sentences in your Introduction—keep it short, sweet, and precise.

Example Cover Letter Introduction with No Experience in the Field:

“Hello, my name is Grace Addington, and I’m a goal- and detail-oriented civil engineering graduate from Petaluma College. I was excited to learn about the Junior Engineer internship at Bay Area Rapid Transportation through my former classmate Katie Heinz.”

5. Body Paragraphs

Here comes the most critical part of writing a cover letter with no experience. The purpose of your body paragraphs (one to two brief paragraphs, tops) is to prove that you’re the best candidate for the position. Seeing as how you have little or no previous professional work experience to fall back on, you’ll want to place emphasis on soft skills —attributes of a personal nature that say a lot about your work ethic and ability to work in sync with others. Or, if you have job-related skills (AKA hard skills) from another type of role, point out how those skills will help you transition into this next job and succeed quickly.

That’s what hiring managers are looking for! So while it’s great to write about soft skills and put together a cover letter talking about how you’re willing to learn their job… it’s much better to point out any hands-on experience that you have. So if you’re able, always highlight that first and foremost.

For example, if you had an internship, worked in an unrelated field, did a few academic projects while studying, gave a presentation, etc., those are still valuable pieces to put on your resume AND in your cover letter.

Your resume likely already consists of part-time jobs or school activities or memberships in school associations that maybe aren’t 100% related to the job you’re going after.

Look closer, though—you’ve probably garnered skills in these experiences that can carry over to the job you’re applying for. Below are two examples of cover letter body paragraphs that hone in on two key phrases noted in a job advertisement as requirements: “strong interpersonal skills” and “positive work ethic.” You should be able to figure out pretty quickly which example hits the mark.

Let’s look at two sample paragraphs now from cover letters with no experience in a field:

“I am Twig & Twine’s ideal office manager. As my resume states, I served as an RA at my dorm. I know how to manage an array of things.”

“You’re looking for a candidate with strong interpersonal skills and a positive work ethic. While serving as an RA at Porter College’s main dormitory, I planned monthly social events for over 200 students, settled two to five student disputes per week, and mentored a select group of students in Composition. The experience taught me, rather quickly, how to efficiently multi-task, and how to effectively settle conflicts of all types in a calm, level-headed manner. I feel confident stating that I can bring these talents to Twig & Twine’s office manager position.”

The second example takes the duties that likely appeared in the RA position on the resume and then digs deep, illustrating how the tackling of those duties turned into accomplishments, and led the applicant to grow the crucial skills needed for the office manager position.

One last thing about body paragraphs—remember to frame your message around the employer’s needs, and not yours. Focus on what you can bring to the job, and how your talents will translate into success for the company. That’s important in any cover letter, and becomes even more crucial in a cover letter with no previous work experience.

6. Concluding Your Cover Letter

End your cover letter by reiterating why you’re the best candidate and express your interest once again in the position. And ask them for the interview! It’s surprising but most job seekers don’t do this, and it’s been shown to improve your chances of getting a call to come in for an interview!

So conclude your cover letter by thanking the reader for the time they took to review your application, and tell them you’d like to find a time to meet for an interview to see if it might be a good fit to work together. To close, sign off formally. Try “Respectfully yours” or “Sincerely.”

7. Proofread Everything

Before sending out your new cover letter, read it out loud to catch errors quickly. Ask a trustworthy person to read it as well. Nothing stops you from getting interviews faster than an obvious typo or error in your cover letter or resume, and you only have to check once, but make sure you’re checking it thoroughly!

8. Save it as a PDF

Once the content is finalized, save it as a PDF and title it “ Cover Letter” to prevent confusion. Voila! You’re done. If you follow the tips above, you’ll have a great cover letter with no experience so you can get interviews and job offers in this new field!

Sample Cover Letter With No Experience in Field:

Next, let’s look at a full sample of a cover letter that explains why you’d fit well in a role ( and why you chose to apply for this type of role ):

Dear Name, I’m writing to you regarding the Sales Associate job posting, which I believe reports to you. I can offer 5+ years of experience working directly with customers over the phone and in person, primarily in customer support. Although I haven’t worked directly in sales, my customer support experience has helped me build skills in communication, persuasion, and problem-solving, which I believe will translate well into selling software subscriptions for your firm. I’m motivated to transition into sales to continue challenging myself and growing in my career, and I’ve always enjoyed a challenge, which I think working in sales will provide me. I’ve attached my resume for your review. If any of the above sounds interesting, I’d welcome the chance to talk on the phone this week. Thanks for considering my note today. Best regards, Your Name

This cover letter is upfront and clear that you have no experience in the field of sales, but shows that you’re willing to learn and excited to learn this new job. That’s essential!

You don’t JUST want to say you’re willing to learn, though. You want to PROVE that you’ll be able to learn. That’s why this letter also mentions the experience you have that is most similar. In the case of the example above, it’s the customer service experience and communication skills.

While this person may not have sold anything to customers, they still interacted with customers directly, which will be seen as a plus.

One other thing you should always point out if possible: Experience working in the same industry. So if you’ve never done sales, but you did customer support in the exact same industry as the employer, that’s a huge plus… because it means you’ll have less learning needed on the job!

Other Articles That May Help You:

• 3 more tips for writing a cover letter that stands out.
• General tips for how to get a job with no experience.
• How to write the perfect resume “Summary” section with no experience.

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This really helped me

Thanks for this! Really helpful for me as a new graduate and non native English speaker. I’ve started using the steps here and am planning on sending a lot of applications this week to see how it works.

Thank you for the examples. I hav ea little bit of experience so I’m not writing the cover letter with absolutely no work experience but this still is helpful and seems to work for me.

One hiring manager told me that the reason they chose to call me was my cover letter.

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7 Professional IT Support Cover Letter Examples for 2024

Your IT support cover letter must immediately indicate your technical proficiency. Demonstrate your ability to troubleshoot and resolve various IT issues with confidence. Complement your technical skills by emphasizing your exceptional communication talents. Ensure that your passion for delivering top-notch IT support shines through every word.

All cover letter examples in this guide

Computer Support Specialist

Computer Technician

Incident Manager

IT Support Analyst

IT Technician

System Administrator

Cover letter guide.

IT Support Cover Letter Sample

Cover Letter Format

Cover Letter Salutation

Cover Letter Introduction

Cover Letter Body

Cover Letter Closing

No Experience IT Support Cover Letter

Key Takeaways

You've polished your resume and you're ready to apply for that IT support role, but there's a catch; you need an impressive cover letter. Unlike your resume, your cover letter is your chance to shine by sharing a standout professional achievement, without spilling into clichés or a two-page length. Let's guide you through creating a concise, engaging cover letter that complements your resume and captivates hiring managers.

• Introduce your profile to catch recruiters' attention;
• Use professional templates and examples to make sure your it support cover letter follows the best industry standards;
• Settle on your most story-worthy achievement to shine a light on what makes your application unique;
• Write a it support cover letter, even when you lack professional experience.

Ready to start with the basics: upload your resume to Enhancv's AI, below, to see the it support cover letter it would write for you.

If the it support isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:

• IT Support resume guide and example
• Senior System Administrator cover letter example
• PhP Developer cover letter example
• Platform Engineer cover letter example
• Statistical Programmer cover letter example
• Desktop Support cover letter example
• PLC Programmer cover letter example
• Junior Front-End Developer cover letter example
• System And Network Engineer cover letter example
• IT Project Manager cover letter example
• Python Developer cover letter example

IT Support cover letter example

New York, NY

+1-(234)-555-1234

[email protected]

• Emphasis on relevant past achievements: Highlighting a specific successful project like the "critical system overhaul" at XYZ Corp demonstrates a proven track record and the ability to have a measurable positive impact on the company.
• Showcasing technical and soft skills: Mentioning deep technical acumen and understanding of user needs indicates a well-rounded candidate with both the hard skills necessary for the role and the soft skills to ensure customer satisfaction.
• Tailoring to the company's values: Addressing the company's innovative customer support solutions illustrates that the candidate has done their research and aligns with the company's direction and values.

Structuring and formatting your it support cover letter

Here's what the structure of your it support cover letter should include:

• Header (with your name, the position you're applying for, and the date);
• Salutation (or greeting);
• Introductory paragraph (or your opening statement);
• Body paragraph (or further proof of your experience);
• Closing paragraph (with a call to action);
• Signature (that is optional).

Use the same font for your it support resume and cover letter - modern fonts like Lato and Rubik would help you stand out.

Your it support cover letter should be single-spaced and have a one-inch margins - this format is automatically set up in our cover letter templates and our cover letter builder .

When submitting your cover letter, always ensure it's in PDF, as this format keeps the information intact (and the quality of your document stays the same).

On one final note - the Applicant Tracker System (ATS or the software that is sometimes used to initially assess your application) won't read your it support cover letter.

The top sections on a it support cover letter

Header with Contact Information : This section includes your name, address, phone number, email, and possibly your LinkedIn profile. It's essential for the recruiter to know who you are and how to contact you, setting a professional tone for your IT support cover letter.

Greeting with Personalization : Address the letter to the specific hiring manager or recruiter if possible. A personalized greeting shows you have done your research and are serious about the role, which is important in IT support roles where attention to detail is key.

Introduction with Relevant Experience : Begin with an engaging opening that highlights your most relevant experience, such as troubleshooting or customer service skills. This immediately shows the recruiter that you have the necessary IT support background.

Body with Technical and Soft Skills : The body should go into detail about your technical competencies (like familiarity with help desk software or knowledge of IT infrastructure) and soft skills (such as communication or problem-solving). These details will help recruiters see you as a well-rounded candidate for the IT support role.

Closing with a Call to Action : Conclude your cover letter by expressing your enthusiasm for the position and suggesting an interview or a follow-up. A call to action demonstrates your proactive approach, which is a valued trait in any IT support professional.

Key qualities recruiters search for in a candidate’s cover letter

• Strong problem-solving skills: Demonstrating the ability to troubleshoot and resolve a variety of technical issues ensures minimal downtime and customer satisfaction.
• Technical proficiency and knowledge: Familiarity with various operating systems, hardware, software, and networking is crucial for effective support.
• Excellent communication and interpersonal skills: Clear and patient communication is necessary to explain technical concepts to non-technical users and to collaborate with team members.
• Customer service orientation: A customer-focused approach is key in IT support to provide helpful service that enhances user experience and encourages positive feedback.
• Experience with helpdesk or ticketing systems: Previous use of IT support tools is important for tracking issues, managing workflow, and documenting solutions.
• Adaptability and continuous learning: Technology evolves rapidly, so a commitment to staying current with the latest trends and having the flexibility to adapt to new systems is essential.

How to greet recruiters in your it support cover letter salutation

As the saying goes, "You never get a second chance to make a first impression."

Write your it support cover letter salutation to be more personalized to the actual hiring manager, who is set to assess your profile by:

• greeting them on a first-name basis, if you have previously communicated with them (e.g. "Dear Sam,");
• using their last name, if you have more formal communication or haven't spoken to them (e.g. "Dear Mr. Harrows" or "Dear Ms. Marshall");
• writing "Dear HR Team" or "Dear Hiring Manager", if you have no clue about who's recruiting for the role.

Search on LinkedIn, Google, or the company website to find information as to the recruiter's name.

In any case, avoid the impersonal "Dear Sir or Madam".

List of salutations you can use

• Dear Hiring Manager,
• Dear [Company Name] Team,
• Dear [Department Name] Hiring Team,
• Dear Mr./Ms. [Last Name],
• Dear [First Name] [Last Name],
• Dear [Job Title] Search Committee,

Introducing your profile to catch recruiters' attention in no more than two sentences

The introduction of your it support cover letter is a whole Catch 22 .

You have an allocated space of no more than just a paragraph (of up to two sentences). With your introduction, you have to stand out and show why you're the best candidate out there.

Set out on a journey with your it support cover letter by focusing on why you're passionate about the job. Match your personal skills and interests to the role.

Another option for your it support cover letter introduction is to show you're the ideal candidate. Write about how your achievements and skills are precisely what the company is looking for.

However you decide to start your it support cover letter, always remember to write about the value you'd bring about. Making it both tangible (with your metrics of success) and highly sought out.

What to write in the body of your it support cover letter

Now that you've got your intro covered, here comes the heart and soul of your it support cover letter.

It's time to write the middle or body paragraphs . This is the space where you talk about your relevant talent in terms of hard skills (or technologies) and soft (or people and communication) skills.

Keep in mind that the cover letter has a different purpose from your it support resume.

Yes, you still have to be able to show recruiters what makes your experience unique (and applicable) to the role.

But, instead of just listing skills, aim to tell a story of your one, greatest accomplishment.

Select your achievement that:

• covers job-crucial skills;
• can be measured with tangible metrics;
• shows you in the best light.

Use the next three to six paragraphs to detail what this success has taught you, and also to sell your profile.

Two ideas on how to end the final paragraph of your it support cover letter

Closing your it support cover letter , you want to leave a memorable impression on recruiters, that you're a responsible professional.

End your cover letter with how you envision your growth, as part of the company. Make realistic promises on what you plan to achieve, potentially, in the next six months to a year.

Before your signature, you could also signal hiring managers that you're available for the next steps. Or, a follow-up call, during which you could further clarify your experience or professional value.

Lacking experience: here's how to write your it support cover letter

As a candidate with no experience, it's important to be honest from the get-go of your application .

Use your it support cover letter to sell your unique talents. Choose an accomplishment from your academic background or your volunteer work to show the skills that are relevant to the role.

Focus on your career objectives and how you see the job to align with them. Be specific and, at the same time, realistic about where you picture yourself in five years.

Key takeaways

Winning at your job application game starts with a clear and concise it support cover letter that:

• Has single-spaced paragraphs, is wrapped in a one-inch margin, and uses the same font as the it support resume;
• Is personalized to the recruiter (using their name in the greeting) and the role (focusing on your one key achievement that answers job requirements);
• Includes an introduction that helps you stand out and show what value you'd bring to the company;
• Substitutes your lack of experience with an outside-of-work success, that has taught you valuable skills;
• Ends with a call for follow-up or hints at how you'd improve the organization, team, or role.

IT Support cover letter examples

Explore additional it support cover letter samples and guides and see what works for your level of experience or role.

Cover letter examples by industry

AI cover letter writer, powered by ChatGPT

Enhancv harnesses the capabilities of ChatGPT to provide a streamlined interface designed specifically focused on composing a compelling cover letter without the hassle of thinking about formatting and wording.

• Content tailored to the job posting you're applying for
• ChatGPT model specifically trained by Enhancv
• Lightning-fast responses

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15 IT Support Cover Letters That Will Get Hired (NOW)

Are you are looking to write a cover letter for IT Support jobs that will impress recruiters and get you noticed by hiring managers? You need one to apply for a job, but you don’t know what to say.

A cover letter is a short, introductory text that accompanies a resume. Job seekers write cover letters to introduce themselves and seek consideration for a job vacancy. A good cover letter should briefly tell the hiring manager why you would be a good fit for the position they offer, convey a sense of your personality, and include information about your relevant skills and experience. The last sentence is typically a request for an interview or an application form.

Here are 15 amazing IT Support cover letters that are professionally written and will help you stand out and get that job!

IT Support Cover Letters

Each cover letter is written with a different focus. Review all of them and pick the ones that apply to your situation. Take inspiration from multiple samples and combine them to craft your unique cover letter.

IT Support Sample 1

Hello I am applying for the IT Support position. I am confident that my work experience in this field will prove to be beneficial to your team. I have 6 years of experience, most recently at _________. My goal is to work in an environment where I can grow professionally and help others with their challenges. Thank you for taking the time to review my qualifications, and please do not hesitate to contact me if you have any questions or need any additional information.

IT Support Sample 2

Dear Hiring Manager,

I am writing to express my interest in the IT Support position that was advertised on your company website. I have over two years of experience troubleshooting common computer problems with a thorough understanding of Microsoft Windows and Apple OS X operating systems. If you are looking for someone who is quick to learn new software, has excellent problem-solving skills, and can work well with others, I would be an excellent choice for the position.

My attached resume summarizes my qualifications in detail. Please contact me at xxx-xxx-xxxx if you would like to schedule an interview or need more information about me as an applicant. Thank you for considering me!

IT Support Sample 3

Dear Sir or Madam, I am writing in response to the position of IT Support Specialist advertised on Linkedin. As a graduate of XXXX with a degree in Computer Science, I am confident that my experience will be of great benefit to your business. I have over five years’ experience providing technical support for both Mac and PC systems, including troubleshooting operating system problems and issues with software installation. Additionally, I specialize in network administration for Microsoft Windows environments. I have worked closely with wireless networking equipment from various vendors, including Cisco Systems Inc., Netgear Inc., and D-Link Corporation. Through my work at XYZ Technology Firm where I was employed as the lead IT technician this past year, I

IT Support Sample 4

Dear Human Resources,

I am writing to express my interest in the IT Support position at ABC Corp. I have experience troubleshooting problems with Windows and Mac OSX operating systems; Microsoft Office; hardware, including wired network connectivity (routers, switches), wireless networks (wireless routers, access points) and printers; VoIP calls using Skype for Business; Cisco networking technologies (cables, switches); remote access tools like TeamViewer or GoToMyPC; web browsers like Chrome or Firefox.  I am also proficient with many of the most popular applications–WordPress, Quicken, Excel–and provide excellent customer service skills.

Best regards

IT Support Sample 5

Dear Esther,

I am a recent graduate and I am looking for an opportunity to grow and shine in your IT Department. I have had previous experience in the field assisting with installation of new technology, troubleshooting problems and providing general support. As a recent college graduate, I am looking for a company that will allow me to learn and grow my skills while gaining hands-on experience.

Thank you for your time and consideration.

IT Support Sample 6

I am writing to express my interest in the open position for IT Support. I have a strong background in computer applications and know that this would be the perfect place for me. I’m looking forward to hearing from you soon!

IT Support Sample 7

I am a recent graduate from Michigan State University with a degree in Computer Science and IT Systems Administration. I have previous experience working in IT support for a large retail company, and have also done freelance work to support my own personal technology needs. I am confident that I can help your team provide the best customer service across all of your services.

IT Support Sample 8

Dear _________, I’m attaching my resume in response to your recent IT Support position ad.  I would be an excellent candidate for this position because of my past experience with both hardware and software support. These skills are necessary in order to provide the best service for your clients which is what you want. A major strength is my ability to think quickly on my feet when something goes wrong.  One example of this was when a major computer crash disrupted our entire company’s workflow process by being able to organize all necessary information in one location so that the rest of the team knew where they needed to go next, while also understanding what had gone wrong with the system in order to fix it.  This saved hours of time and

IT Support Sample 9

To: ********@gmail.com

Subject: IT Support Professional Cover Letter Dear *****, I am writing in response to your job posting for a IT Support professional. I have experience with the following skillsets that you are looking for: ­­­­­­Windows, Linux, and Mac OSX Operating Systems; MS Office Suite; Active Directory Management and Configuration; Active Directory Federation Services Administration; VMware ESXi Host Management and Configuration; Vmware Workstation Administration and configuration. I am interested in exploring the opportunity to work with you in the IT support role. Please let me know if I can provide you with any additional information to help this process along. Thank you!

IT Support Sample 10

My name is Kristina and I am very interested in the position of IT Support. I have experience in customer service, data entry, and computer repair. This would be a perfect fit for me as I enjoy helping people find solutions to technical problems. If you would like to learn more about my skills or services please feel free to contact me by phone or email anytime.

IT Support Sample 11

Dear Mr. Logan,

I am writing to express my interest in the IT Support position you advertised online. As a recent graduate, I am looking for an opportunity to gain experience in the IT field and would be honored to work with your company. My skills are broad and varied, ranging from researching technical problems online to providing detailed instructions on how to fix them. The academic knowledge I acquired at XYZ University has helped me develop strong analytical abilities that would be an asset in this position. Additionally, my excellent oral and written communication skills would allow me to work well with both customers and coworkers alike. If you feel that my qualifications meet your expectations for this position please contact me so we can arrange for a meeting or interview at your convenience

IT Support Sample 12

I am proud to be an IT professional with over six years of hands-on experience in Microsoft Server Administration, Sys Admins, Desktop Support and Networking. I have the technical skills and ability to perform any task that may arise in your company. I am ready to be a part of your team!

IT Support Sample 13

I hope you are well. I am a recent graduate with a Bachelor’s degree in Computer Science and a minor in Mathematics from the local university. I have been employed by the IT department of the XYZ company for over five years and have gained significant experience with troubleshooting hardware, software, operating systems, networking equipment, and server administration. In addition to my technical skill set, I have also developed strong interpersonal skills through training courses on customer service and sales techniques. Given these qualifications, I would be very interested in being considered for an entry-level position as an IT Support Specialist at your organization.

IT Support Sample 14

I would like to offer my skills and experience as a candidate for your IT Support position. You can find my resume attached to this document. I have an Associate degree in General Technology and four years of industry experience working with both Windows and Mac platforms, so I am confident I could contribute to your business’s sustainability and growth.

IT Support Sample 15

Dear Mr. Smith,

I am writing to you with regards to the IT support position that was posted on the company website. I am confident that my experience and qualifications will make me an excellent candidate for this position with your organization.

I have over 2 years of experience in the computer field, I obtained my certification as an “A+ Certified Technician” in July 2012 and maintain my A+ certification by recertifying every 3 years. I am also certified as a Microsoft Certified Professional (MCP). My most recent work history includes working at XYZ Computer Services for 1 year, where I was responsible for troubleshooting computers, installing operating systems and software updates, repairing hardware problems and backing up data.

Recruiters and hiring managers receive hundreds of applications for each job opening.

Use the above professionally written IT Support cover letter samples to learn how to write a cover letter that will catch their attention and customize it for your specific situation.

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