telstra 5g business plans

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Telstra launches first 5G home and business plans

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Telstra has launched its first generally available 5G internet plan for homes and businesses, with some caveats.

There is a single plan available each for homes and businesses, although, from the telco’s website, there appears to be no difference between the two.

The plans both offer download speeds between 50Mbps and 600Mbps (378Mbps average) and upload speeds between 10Mbps and 90Mbps (46Mbps average) at $85/month.

These speeds were measured “during the busy evening period between 7pm – 11pm over a representative time period,” Telstra said in a statement.

A Telstra spokesperson said of the wide range quoted for speeds, “As there are a number of factors that play a part in performance we provide this range as a guide. With that being said, we’re seeing an average of 378Mbps download and, as we grow our base of customers, we’ll update speed ranges and averages.”

Both plans also include a 1TB data cap, which, a statement from Telstra fixed connectivity group owner Sanjay Nayak said is “enough for over 330 hours of HD Netflix streaming.”

The spokesperson told CRN that they may roll out plans with different data caps in the future.

By comparison, Telstra has two NBN business plans – a 50Mbps down / 17Mbps up plan at $110/month and a 100Mpbs down / 32Mbps up plan at $140/month. 

Both the business and home plans use the same Arcadyan-supplied 5G modem.

There were no specifics offered about the latency of the connection, the spokesperson said it “Depends on a range of factors including signal strength, distance from 5G site, server, applications and in-home factors.”

The connection setup is “a complete plug and play experience. Just find the spot in your home or business premise where you get the best 5G signal, plug the modem in, turn it on and you’re good to start browsing the web,” Nayak’s statement said.

He added that there are a limited number of connections available “per post code”.

Telstra has “Australia’s largest 5G network, covering over 75% of Australians” and aims “to deliver about 95% population coverage by FY25 and we’ll continue to roll out our 5G network," the statement said.

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• Subscribers

Telstra launches “ridiculously fast” 5G home and business internet plan

Telstra has officially launched its 5G broadband for home and business which offers super-fast internet speeds to eligible premises within Telstra’s expanding 5G coverage.

Telstra says customers can expect average download speeds of 378Mbps during the busy evening period between 7pm and 11pm.

And Telstra is keeping it simple – there is one plan for home and businesses which costs $85 a month with 1TB of included data which is enough for 330 hours of Netflix streaming.

Download speeds during testing ranged between 50Mbps and 600Mbps with upload speeds between 10Mbps and 90Mbps.

Telstra will supply the modem/router which includes a 5G SIM card that can be simply plugged in without the need for a technician and without running cables.

The included modem will also include a built-in router that will provide a wireless network.

There are no lock in contracts or exit fees. If you don’t like the service, simply send back the modem.

Those who sign up to the new Telstra 5G service will also receive the first month free.

This Telstra 5G offering comes after months of testing among a closed group of customers within Telstra’s 5G coverage map.

“5G Home Internet will allow most households to stream a 4K movie, jump into a video call for work and download a new game for your Xbox at the same time,” says Sanjay Nayak, Telstra’s fixed connectivity group owner.

“This is particularly useful if your existing broadband is not delivering the performance you need.

“5G Business Internet will allow small business customers to have multiple staff working at the same time and give them access to the speeds they need to be competitive and responsive to their customer needs.

“We speak to our current 5G Home Internet customers regularly, and feedback has been extremely positive – they are now able to work from home easier, streaming video is a lot faster, and things just work smoother.

“It couldn’t be easier to get going with Telstra 5G Home & Business Internet either, with no technicians required and a complete plug and play experience.

“Just find the spot in your home or business premise where you get the best 5G signal, plug the modem in, turn it on and you’re good to start browsing the web.”

Optus has been offering 5G home broadband for some time with two plans – $79 with unlimited data and a maximum download speed of 100Mbps or $89 with unlimited data and uncapped download speeds which is states at 210Mpbs typical evening speeds on its website.

The Optus plans also come with the first month free before the monthly fee is charged.

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Stephen is the Tech Guide editor and one of Australia's most respected tech journalists. He is a regular on radio and TV talking about the latest tech news, products and trends.

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