medical billing business plan

How to start a medical billing company [2024 guide]

Want to start a home-based medical billing business but not sure of the process?

Don’t worry, we’ve got you covered.

There are numerous benefits to running your own home-based business. Working in comfort, building your schedule, being your boss, ditching the daily commute; the list goes on.

However, before investing money, effort, and time into establishing a medical billing business, you should determine if coding and billing is a good fit for you. It takes a lot to get up and running, including a rigorous certification course.

Rest assured, however, the returns of a well-run medical billing business are fantastic. With independence and a steady income, you’ll have a healthier work-life balance and the ability to decide how large you want your company to grow.

Here’s what we will cover in this article

Click on the links below to jump to a particular section.

• What is a Medical Billing Business?
• Is a Home-Run Medical Billing Business Right For You?
• Is There a Need For Your Service?
• What Are the Startup Costs Involved?
• Get Hands-On Experience in a Medical Role
• Apply For Medical Billing Training
• Watch Out For Scams
• Create a Business Plan
• Other Necessities
• A Clearinghouse
• A Medical Billing Software
• Other Equipment & Forms
• Choosing a Billing Software
• How to Charge Clients
• Income Potential
• Specialize Yourself
• Construct a Strong Marketing Plan
• Network & Grow
• Bonus: An Alternative Business Opportunity

Ready to get started? Let’s go!

What is a medical billing business?

Medical centers, hospitals, and private care professionals bill patients for appointments and services. These services can include check-ups, procedures, testing, treatments, and so on.

Medical coding and billing businesses translate these patient services into a bill, and then send and follow up on such medical claims with insurance companies.

Why do doctors and healthcare providers use outsourced billing methods in their revenue cycle management procedures?

Health insurance companies, Medicare, and Medicaid require billing departments to process medical bills through extensive software under strict rules and provisions.

These rules state that billers and coders submit claims with a series of particular codes specific to the medical procedure performed by the health provider. This makes the medical claims billing process far more streamlined and organized.

However, that isn’t all.

Revenue Cycle Management is the administration of medical financial transactions resulting from patient-provider encounters. These transactions include:

• Collections
• Payer contracting
• Provider enrollment
• Data analytics

Medical billers and coders play a significant role in carrying out these revenue cycle procedures. They follow the patient’s payment actions from the initial appointment or interaction with a medical provider to the final payment of the bill.

Billers and coding specialists help doctors earn revenue promptly through their coding and billing abilities and extensive knowledge of the requirements of insurance companies.

Through patient medical records and medical reports, billers and coding specialists can create and process accurate bills far quicker than health professionals.

Faster processing means more cash flow and decreased accounts receivables for care providers.

Is a home-run medical billing business right for you?

Running any business requires:

• Organization
• Data entry skills
• Management skills

If you want to run a successful medical billing service from home, nurture these qualities and skills within yourself.

If this is the first time you are starting a new business, check out our 10 entrepreneurial skills you need .

Next, determine if the healthcare industry interests you.

• Would you enjoy going through medical records and generating claims codes?
• Would you like working with both care providers and insurance companies to receive payment for services rendered?
• Would rejected claims and complications frustrate you? What about uncollectibles?
• Do you have an interest in learning more about medical procedures?
• Did you enjoy working in the medical field in the past?

The medical billing process in the United States can be very complicated. Be sure that you have a passion for the work.

Is there a need for your service?

Before putting time and money in your home business, first research if there is a need for third-party billing in your area.

Contact doctors and healthcare providers and ask them these questions:

• Does an outside company handle your billing or do you do it yourself?
• What software programs do you use/recommend?
• If you use an outside provider, what processes do you outsource?
• How many patients do you see and bill daily?

Tip – Nursing homes and hospitals also use medical billing services and can be a lucrative area of specialization.

The questions listed above will:

• Provide a clear idea of the need for your services in the area
• Give you tips on which software is the best
• Indicate what volume of claims you can expect from your prospective clients.

What are the startup costs involved?

Fortunately, a solo-run medical billing business is easy to start and requires a minimal investment of money. Startup costs typically range between $2,000-$10,000 .

Running a home-based small business lets you avoid overheads like renting out an office space and hiring and training employees.

The most expensive cost in starting your billing service is billing software . Prices can range from $100 to $10,000 based on the size of the company, the number of employees, the number of providers, and software features.

You will also need office supplies, including:

• A reliable computer ($500 – $3000)
• A printer and fax machine ($150+)
• Software licensing ($1500-$3500 per user)

Other costs you may need to consider are:

• Software upgrades ($500-$3500 per year)
• Backup hard drives ($50-$150 per drive)
• Ethernet switches and wires ($50-$100 per wire)
• IT support ($100+ per hour)

If you grow your business into a medium/large company, professional, in-house systems are required and can cost up to $50,000 to purchase and install. Servers will further cost another $3,000-$5,000, and training can cost $3,000+.

A. First steps to starting your own medical billing business

The multi-step process of starting your own medical billing home business can be extensive. We advise that you follow each step thoroughly and obtain every license and certificate required to be in legal standing and risk no chance of being shut down.

Here’s how to start.

1. Get hands-on experience in a medical role

If you are new to the medical industry, it is highly beneficial to work in the medical field for at least a few months before starting your business.

A great way to do this is by working in the billing department of a medical office or a hospital. You will experience the medical industry and billing process first hand, and will also gain an improved understanding of the average volume of patients that visit doctors daily.

Working in a doctor’s office will help you network and source potential clients for your business. You will handle a variety of medical records and insurance claims, and may even get to learn the electronic billing process if the practice supports it.

2. Apply for medical billing training

Why do you need medical billing training?

Medical billing differs from other types of invoices for two reasons:

• Medical bills go through an insurer before being sent to a patient.
• Medical bills require highly specialized codes and descriptions when sent to insurers.

Also, many medical procedures have similar names; therefore, billing specialists must have in-depth knowledge about anatomy, physiology, pharmacology, and health insurance terms.

A variety of colleges offer billing certification courses, both online and in-person. The completion of most billing certifications takes 9 to 18 months and requires 18 credits.

The Primary Coding Manuals & Certification Exams

When choosing a certification program, pick a course that includes all necessary code manuals and exam preparations.

Medical billing certificate programs should cover three primary code manuals:

• CPT: Current Procedural Terminology (set by the American Medical Association)
• ICD-10-CM: International Statistical Classification of Diseases and Related Health Problems (Maintained by the World Health Organization)
• HCPCS: Healthcare Common Procedure Coding System

Following the course, you should be prepared to take exams offered by the three medical billing and coding businesses listed below:

• Certified Medical Reimbursement Specialist exam – American Medical Billing Association (AMBA)
• Certified Coding Associate – American Health Information Management Association (AHIMA)
• Certified Professional Coder’s board exam – American Academy of Professional Coder’s (AAPC)

3. Watch out for scams

There are a plethora of medical billing opportunities that aid entrepreneurs in starting their own third-party billing business.

For example, a company may offer to set the entrepreneur up with training, the perfect electronic billing tools, and a list of potential clients that need outsourced billing services.

Sounds too good to be true, right?

Reliable services like this surely exist, however many of them are scams. The Federal Trade Commission has created a guide for how to detect and avoid scams.

It is crucial that you do thorough research on service providers if you choose to take this route.

The FTC suggests that you, “check with the state Attorney General’s office , consumer protection agency and the Better Business Bureau in your area and the area where the promoter is based to learn whether there are any unresolved complaints about the business opportunity or the promoter.”

4. Create a business plan

Determining what kind of business you want to run is the first step in creating an airtight business plan.

Do you want to run a sole proprietorship or a partnership with another person? Will your business be an LLC ? Will it be a large corporation?

Meet with a certified public accountant to understand which option suits your personal and tax needs.

Next, ask yourself a few questions:

• Who is your target audience?
• What are the initial costs?
• What kind of income can you expect?
• What is the name of the business?
• What do you need to get started?

5. Other necessities

Here are a few more things you will need to accomplish before starting your medical billing company:

• Apply for a business license
• Register for taxes
• Set up a business bank account
• Set up accounting
• Obtain necessary permits and licenses
• Get business insurance
• Start an LLC. Here are some free guides .

B. What you need to get up and running

Here are the essential items you will need to run a medical billing business smoothly:

1. A clearinghouse

A clearinghouse is a financial institution that processes and facilitates the exchange of payments, securities, or derivatives transactions. In your case, it is a company that electronically receives and transmits medical claims billing.

How much does this service cost?

The cost of a clearinghouse can range from below $100 to several hundred dollars depending on the bells and whistles. Some clearinghouses also demand additional fees for each new medical care provider or account you add.

2. A medical billing software

As mentioned earlier, the most expensive part of setting up your in-house company is medical billing software.

If you want some specific features of your choice and a billing software specifically made for your business, you can get a bespoke medical billing software developed for you.

Otherwise, billing software can range anywhere from a couple of hundred dollars to $10,000. While some are basic, others include features like marketing plans and lead generation.

Fortunately, many software companies provide free trials. Give your top choices a try before investing heavily in the most critical part of your business.

3. Other equipment & forms

There are a few other necessities you will need to have:

• A reliable computer with an internet connection
• A phone, printer, and fax machine
• Medical insurance forms
• Reference books (ICD-10, CPT, and HCPCS Expert 2000 coding books)
• A productive work environment

If you gain a plethora of clients, you can also use invoicing software to remain organized. If you run a high-volume business, electronic billing may be of use to you.

C. Choosing a billing software

As mentioned earlier, medical billing software pricing can vary widely based on software features and the size of your business.

Here are some of the most popular billing software of 2021:

A cloud-based medical practice management system that includes billing features like medical claims processing, claims scrubbing, code & charge entry, health insurance verification, and more.

• Solo Practice: $499 per month
• Mid-Sized: $4,990 per month
• Large Practice: $12,425 per month

Capterra rating: 4/5

A cloud-based medical practice management software with built-in billing and EHR capabilities. The billing feature is integrated with Xero accounting software and includes payment processing, invoice generation, claims management, and financial reporting tools. 

• Solo Practice: $23 – $93 per month
• Mid-Sized: $102 – $139 per month
• Large Practice: $150 – $270 per month

Capterra rating : 5/5

CareCloud EHR

A cloud-based medical practice management system with an integrated billing app that features claims processing, claims scrubbing, code & charge entry, health insurance verification, invoice history, and more.

• Solo Practice: $349 – $649 per month
• Mid-Sized: $3,490 – $6,290 per month
• Large Practice: $8,725 – $15,725

A web and mobile-available software that manages patient billing through cloud technology. Billing features include claims processing & scrubbing, health insurance verification, dunning management, and more.

• Solo Practice: $300 per month
• Mid-Sized: $3,000 per month
• Large Practice: $7,500 per month

CollaborateMD

A simple, efficient, and affordable cloud-based medical practice management and medical billing solution for your third-party billing needs. Billing features include claims processing, claims scrubbing, health insurance verification, remittance advice, and more.

• Solo Practice: $165 – $345 per month
• Mid-Sized: $1,650 – $3,450
• Large Practice: $4,125 – $8,625

Note – Pricing for billers and coders may vary based on the number of users, features, and number of clients.

For more options, check out Capterra’s list of the best medical billing software .

D. How to charge clients

There are a few ways to charge your clients in the medical billing process:

A percentage of collections –   The most popular method, as it often lends the highest return and revenue.

A per-claim fee –   This method includes charging a set fee for each claim that is submitted, whether paid or unpaid.

An hourly fee – Hourly fees are useful for medical billing businesses that provide complementary services. The current average hourly rate of a medical billing clerk employee in the U.S. is $18/hour . As an independent contractor, you will likely earn more.

The option you choose depends on the healthcare providers you partner with, as well as the billing and medical coding you perform.

Tracking billing hours

If you opt for charging hourly fees, try using Time Doctor to track your working hours.

If you have a team, Time Doctor follows the websites that they visit while clocked-in and will send reminders when it thinks they are visiting a site that is unrelated to work.

E. Income potential

As with all businesses, the income you earn largely depends on the success and size of the company. Whether you earn $20k or $100k per year will depend on the care providers you partner up with, as well as if you specialize yourself and run an efficient business.

F. Specialize yourself

Specializing yourself in one or two fields of healthcare can significantly benefit your knowledge and income in this business.

For one, you will eliminate the number of billing codes you need to use regularly. More importantly, much of your credibility as a medical billing clerk will depend on your knowledge of the industry and medical services at hand.

The more you speak their language, the more care providers will hire you for outsourced billing. Here are a few areas of specialty to consider:

• Cardiologists
• Veterinarians
• Chiropractors
• Family practitioners
• Psychiatrists

Note – A healthcare provider that charges a high copay doesn’t necessarily mean more income for you. Doctors with a low copay often require a higher patient billing volume to succeed, sending more insurance claims your way.

G. Construct a strong marketing plan

Your business, like all businesses, won’t grow itself.

Medical billing is a heavily saturated industry. You must create a rigorous marketing plan if you want to hit the ground running.

Getting your first client can be the biggest challenge. You have a head start if you have experience in the medical care industry and have maintained positive relations with healthcare providers in the past.

One of the best ways to market yourself in the medical billing industry is through in-person visits where you drop off marketing material and create relationships with providers.

Moreover, creating a website and business cards or vCards for your service, as well as offering incentives will stimulate growth and lead opportunities.

While generating leads, consider providing these free incentives to lure in prospects:

• An analysis of the benefits of outsourcing billing services for their specific medical practice.
• A code review. Analyze which codes are out-of-date or incorrect, and estimate the amount of lost revenue that has resulted from these codes.
• A free claim process and an estimate of the time your services saved them.
• An analysis of their Superbill and accounts receivable, and an estimate of why some of their medical claims are rejected.
• A consultation to evaluate if they comply with HIPAA and OIG.

If you struggle to bag your first client, you can also offer discounts and other incentives for some time. For instance, you could offer twenty percent off for the first month of your services.

Whatever route of marketing you choose to pursue, create a strategic plan ahead of time so that you are ready to go when it’s time to grow your business.

H. Network & grow

Knowing the right people can always help achieve your goals.

What’s more?

Word of mouth referrals and positive personal testimonies are fantastic for your business.

Embed yourself in the network of medical professionals and make a name for your business. Involving yourself can be done through joining professional organizations, getting in touch with your own family’s medical providers, and working in a medical office that allows you to come in contact with a variety of providers.

Expanding your network will increase your chances of obtaining new clients and growing your business.

I. Bonus: An alternative business opportunity

There is an alternative option for starting your own third-party billing business that can be fruitful if done well.

What is it?

Buying an already existing medical business.

Purchasing an already existing billing company can be done privately or through a broker and can help you avoid a few startup fees and client roundups.

Acquiring a successful business can also lead to high returns with less initial work.

However, before acquiring an already-existing business, ask a few critical questions:

• How many clients does the company have?
• How long have they been customers?
• Are they under contract?
• What method of payment do they use?
• What prices do they pay?

Establishing your own billing business can be both lucrative and enjoyable.

Keep in mind that a work-at-home business requires commitment, dedication, and organization. We at Time Doctor would know. Our team is made up of 80+ remote workers!

For tips on how to be more productive in your remote work, check out the Top 10 secrets to maximize remote work productivity .

With that said, there are numerous benefits to being your boss, including a flexible schedule and the freedom to make your own business decisions.

Furthermore, running a medical billing service out of your home avoids overhead costs and requires little capital to establish.

When done well, a medical billing business can give you the steady income and flexible schedule you have been desperately seeking!

View a free demo of Time Doctor

Andy is a technology & marketing leader who has delivered award-winning and world-first experiences.

Is medical billing outsourcing the best option for my medical practice?

Process documentation best practices (and why you’ll fail without it), related posts, enhancing support agent productivity: the impact of ui/ux on customer support tools, boosting retention and engagement through employee stock options, track employee hours effectively: 10 best apps in 2024, 10 effective strategies on how to reduce stress at work and stay..., analyzing 12 million support tickets: insights from time doctor’s webinar, work-life harmony: keep employees happy and business thriving.

• Sample Business Plans
• Medical & Health Care

Medical Billing Business Plan

High demand, low startup costs, and a recurring revenue model make starting a medical billing business a lucrative and rewarding profession.

Anyone can start a new business, but you need a detailed business plan when it comes to raising funding, applying for loans, and scaling it like a pro!

Need help writing a business plan for your medical billing business? You’re at the right place. Our medical billing business plan template will help you get started.

Free Business Plan Template

Download our free business plan template now and pave the way to success. Let’s turn your vision into an actionable strategy!

• Fill in the blanks – Outline
• Financial Tables

How to Write A Medical Billing Business Plan?

Writing a medical billing business plan is a crucial step toward the success of your business. Here are the key steps to consider when writing a business plan:

1. Executive Summary

An executive summary is the first section planned to offer an overview of the entire business plan. However, it is written after the entire business plan is ready and summarizes each section of your plan.

Here are a few key components to include in your executive summary:

Introduce your Business:

Start your executive summary by briefly introducing your business to your readers.

Market Opportunity:

Medical billing services:.

Highlight the medical billing services you offer your clients. The USPs and differentiators you offer are always a plus.

Marketing & Sales Strategies:

Financial highlights:, call to action:.

Ensure your executive summary is clear, concise, easy to understand, and jargon-free.

Say goodbye to boring templates

Build your business plan faster and easier with AI

Plans starting from $7/month

2. Business Overview

The business overview section of your business plan offers detailed information about your company. The details you add will depend on how important they are to your business. Yet, business name, location, business history, and future goals are some of the foundational elements you must consider adding to this section:

Business Description:

Describe your business in this section by providing all the basic information:

Describe what kind of medical billing company you run and the name of it. You may specialize in one of the following medical billing businesses:

• Third-party medical billing
• Medical coding services
• Medical billing software companies
• Medical billing consulting services
• Specialty-specific medical billing business
• Describe the legal structure of your medical billing company, whether it is a sole proprietorship, LLC, partnership, or others.
• Explain where your business is located and why you selected the place.

Mission Statement:

Business history:.

If you’re an established medical billing service provider, briefly describe your business history, like—when it was founded, how it evolved over time, etc.

Future Goals

This section should provide a thorough understanding of your business, its history, and its future plans. Keep this section engaging, precise, and to the point.

3. Market Analysis

The market analysis section of your business plan should offer a thorough understanding of the industry with the target market, competitors, and growth opportunities. You should include the following components in this section.

Target market:

Start this section by describing your target market. Define your ideal customer and explain what types of services they prefer. Creating a buyer persona will help you easily define your target market to your readers.

Market size and growth potential:

Describe your market size and growth potential and whether you will target a niche or a much broader market.

Competitive Analysis:

Market trends:.

Analyze emerging trends in the industry, such as technology disruptions, changes in customer behavior or preferences, etc. Explain how your business will cope with all the trends.

Regulatory Environment:

Here are a few tips for writing the market analysis section of your medical billing business plan::

• Conduct market research, industry reports, and surveys to gather data.
• Provide specific and detailed information whenever possible.
• Illustrate your points with charts and graphs.
• Write your business plan keeping your target audience in mind.

4. Products And Services

The product and services section should describe the specific services and products that will be offered to customers. To write this section should include the following:

Describe your services:

Mention the medical billing services your business will offer. This list may include services like,

• Claims processing
• Medical coding
• Insurance verification
• Accounts receivable management
• Patient billing & collections
• Practice management software
• Compliance & regulatory assistance
• Consulting & advisory services

Quality measures:

Additional services.

In short, this section of your medical billing plan must be informative, precise, and client-focused. By providing a clear and compelling description of your offerings, you can help potential investors and readers understand the value of your business.

5. Sales And Marketing Strategies

Writing the sales and marketing strategies section means a list of strategies you will use to attract and retain your clients. Here are some key elements to include in your sales & marketing plan:

Unique Selling Proposition (USP):

Define your business’s USPs depending on the market you serve, the equipment you use, and the unique services you provide. Identifying USPs will help you plan your marketing strategies.

Pricing Strategy:

Marketing strategies:, sales strategies:, customer retention:.

Overall, this section of your medical billing company business plan should focus on customer acquisition and retention.

Have a specific, realistic, and data-driven approach while planning sales and marketing strategies for your medical billing business, and be prepared to adapt or make strategic changes in your strategies based on feedback and results.

6. Operations Plan

The operations plan section of your business plan should outline the processes and procedures involved in your business operations, such as staffing requirements and operational processes. Here are a few components to add to your operations plan:

Staffing & Training:

Operational process:, equipment & software:.

Include the list of equipment and software required for medical billing, such as computers, printers & scanners, telephone systems, medical billing software, practice management system, data security measures, etc.

Adding these components to your operations plan will help you lay out your business operations, which will eventually help you manage your business effectively.

7. Management Team

The management team section provides an overview of your medical billing business’s management team. This section should provide a detailed description of each manager’s experience and qualifications, as well as their responsibilities and roles.

Founders/CEO:

Key managers:.

Introduce your management and key members of your team, and explain their roles and responsibilities.

Organizational structure:

Compensation plan:, advisors/consultants:.

Mentioning advisors or consultants in your business plans adds credibility to your business idea.

This section should describe the key personnel for your medical billing services, highlighting how you have the perfect team to succeed.

8. Financial Plan

Your financial plan section should provide a summary of your business’s financial projections for the first few years. Here are some key elements to include in your financial plan:

Profit & loss statement:

Cash flow statement:, balance sheet:, break-even point:.

Determine and mention your business’s break-even point—the point at which your business costs and revenue will be equal.

Financing Needs:

Be realistic with your financial projections, and make sure you offer relevant information and evidence to support your estimates.

9. Appendix

The appendix section of your plan should include any additional information supporting your business plan’s main content, such as market research, legal documentation, financial statements, and other relevant information.

• Add a table of contents for the appendix section to help readers easily find specific information or sections.
• In addition to your financial statements, provide additional financial documents like tax returns, a list of assets within the business, credit history, and more. These statements must be the latest and offer financial projections for at least the first three or five years of business operations.
• Provide data derived from market research, including stats about the industry, user demographics, and industry trends.
• Include any legal documents such as permits, licenses, and contracts.
• Include any additional documentation related to your business plan, such as product brochures, marketing materials, operational procedures, etc.

Use clear headings and labels for each section of the appendix so that readers can easily find the necessary information.

Remember, the appendix section of your medical billing service business plan should only include relevant and important information supporting your plan’s main content.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks and automatic financials make it easy.

This sample medical billing business plan will provide an idea for writing a successful medical billing plan, including all the essential components of your business.

After this, if you still need clarification about writing an investment-ready business plan to impress your audience, download our medical billing business plan pdf .

Related Posts

Medical Lab Business Plan

Medical Transport Business Plan

400+ Free Business Plan Example

Business Plan Cover Page Guide

AI-Powered Business Plan Generators

Steps for Preparing Business Plan

Frequently asked questions, why do you need a medical billing business plan.

A business plan is an essential tool for anyone looking to start or run a successful medical billing business. It helps to get clarity in your business, secures funding, and identifies potential challenges while starting and growing your business.

Overall, a well-written plan can help you make informed decisions, which can contribute to the long-term success of your medical billing company.

How to get funding for your medical billing business?

There are several ways to get funding for your medical billing business, but self-funding is one of the most efficient and speedy funding options. Other options for funding are:

• Bank loan – You may apply fora loan in government or private banks.
• Small Business Administration (SBA) loan – SBA loans and schemes are available at affordable interest rates, so check the eligibility criteria before applying for it.
• Crowdfunding – The process of supporting a project or business by getting a lot of people to invest in your business, usually online.
• Angel investors – Getting funds from angel investors is one of the most sought startup options.

Apart from all these options, there are small business grants available, check for the same in your location and you can apply for it.

Where to find business plan writers for your medical billing business?

There are many business plan writers available, but no one knows your business and ideas better than you, so we recommend you write your medical billing business plan and outline your vision as you have in your mind.

What is the easiest way to write your medical billing business plan?

A lot of research is necessary for writing a business plan, but you can write your plan most efficiently with the help of any medical billing business plan example and edit it as per your need. You can also quickly finish your plan in just a few hours or less with the help of our business plan software .

How do I write a good market analysis in a medical billing business plan?

Market analysis is one of the key components of your business plan that requires deep research and a thorough understanding of your industry. We can categorize the process of writing a good market analysis section into the following steps:

• Stating the objective of your market analysis—e.g., investor funding.
• Industry study—market size, growth potential, market trends, etc.
• Identifying target market—based on user behavior and demographics.
• Analyzing direct and indirect competitors.
• Calculating market share—understanding TAM, SAM, and SOM.
• Knowing regulations and restrictions
• Organizing data and writing the first draft.

Writing a marketing analysis section can be overwhelming, but using ChatGPT for market research can make things easier.

About the Author

Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

Plan your business in the shortest time possible

No Risk – Cancel at Any Time – 15 Day Money Back Guarantee

Create a great Business Plan with great price.

• 400+ Business plan templates & examples
• AI Assistance & step by step guidance
• 4.8 Star rating on Trustpilot

Streamline your business planning process with Upmetrics .

Medical Billing Business Plan Template

Written by Dave Lavinsky

Medical Billing Business Plan

You’ve come to the right place to create your Medical Billing business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Medical Billing businesses.

Below is a template to help you create each section of your Medical Billing business plan.

Executive Summary

Business overview.

TriMountain Medical Billing is a startup business located in Denver, Colorado. The company is founded by two friends, Nancy Linninger and Lacy Patton, both of whom have over 10 years of experience in the medical billing industry. They were team members in a large medical billing firm that was part of a national chain business and each has garnered a reputation for accuracy, excellent customer service, and offering the extra effort sometimes needed to assist in complex billing circumstances. Both Nancy and Lacy have been award recipients by associations for outstanding service to physician groups and individual physicians within their sphere of service and both partners have been awarded for their consistent care and devotion to “getting the job done correctly.”

With their outstanding reputations to carry their new business forward, the partners are talking with former customers about joining their new business and they are also gathering information to join industry events and citywide associations that will help spread the word of their new business.

Product Offering

The following are the services that TriMountain Medical Billing will provide:

• End-to-end revenue cycle management services
• Patient data entry
• Insurance verification
• Claim submission
• Denial management
• Payment posting
• Day to day client management

Customer Focus

TriMountain Medical Billing will primarily target the offices of physicians and various other healthcare providers. Secondarily, they will target the specialty and often unique billing needs of offices of cardiology, orthopedics, dermatology, and radiology.

Management Team

TriMountain Medical Billing is a startup company formed as a legal partnership. The partners, Nancy Linninger and Lacy Patton, carry an extensive background portfolio of accomplishments and awards within the medical billing industry. They are each known for stellar performance in complex medical billing issues and for their outstanding customer service in each medical billing case received. The partners have over 10 years of billing experience combined and have already determined from former clients that they will move to the new company as soon as it is open for business.

Nancy Linninger holds a bachelor of arts degree in Accounting, which she acquired from the University of Colorado. Her medical billing experience began before she attended the university, having started working at a small medical billing office while she was in high school.

Lacy Patton holds a bachelor of arts degree in Business, which she acquired from the College of the Redwoods. Her medical billing experience consisted of six years at her former employment, where as a Medical Billing Clerk III, she learned all aspects of medical billing, along with customer service and management of the newest software available for use in medical billing.

Success Factors

TriMountain Medical Billing will be able to achieve success by offering the following competitive advantages:

• Friendly, knowledgeable, and highly-qualified team of TriMountain Medical Billing.
• Exceptional customer service is the highest priority for the team at TriMountain Medical Billing and the staff will be trained to meet or exceed this service level.
• All billing is open to communication and discussion, with mediation set for any disputes that may arise. The phrase, “The customer is always right,” is one that TriMountain Medical Billing takes seriously.
• Comprehensive menu of services and an accurate and complete record and descriptions for the records that are delivered to the [physician groups every month.
• TriMountain Medical Billing offers the best pricing in the city. Their pricing structure is the most cost-effective when compared to the competition.

Financial Highlights

TriMountain Medical Billing is seeking $200,000 in debt financing to launch its TriMountain Medical Billing offices. The funding will be dedicated toward securing the office space and purchasing office equipment and supplies. Funding will also be dedicated toward three months of overhead costs to include payroll of the staff, rent, and marketing costs for the print ads and marketing costs. The breakout of the funding is below:

• Office space build-out: $20,000
• Office equipment, supplies, and materials: $10,000
• Three months of overhead expenses (payroll, rent, utilities): $150,000
• Marketing costs: $10,000
• Working capital: $10,000

The following graph outlines the financial projections for TriMountain Medical Billing.

Company Overview

Who is trimountain medical billing.

TriMountain Medical Billing is a newly established, full-service medical billing business in Denver, Colorado. TriMountain Medical Billing will be the most reliable, cost-effective, and efficient choice for healthcare providers in Denver and the surrounding communities. TriMountain Medical Billing will provide a comprehensive menu of medical billing services for any physicians group or clinic to utilize. Their full-service approach includes a comprehensive array of services and the latest software to support them.

  TriMountain Medical Billing will be able to manage every client with speed and accuracy. The team of professionals are highly qualified and experienced in medical billing and, more importantly, in customer service that is superior to all others. TriMountain Medical Billing removes all the headaches and issues of medical billing and ensures a reliable, fast and efficient medical billing system will support every client’s customer service needs.

TriMountain Medical Billing History

Since incorporation, TriMountain Medical Billing has achieved the following milestones:

• Registered TriMountain Medical Billing, LLC to transact business in the state of Colorado.
• Has a contract in place for a 10,000 square foot office at one of the midtown buildings
• Reached out to numerous contacts to include TriMountain Medical Billing as new partners in billing.
• Began recruiting a staff of two and three office personnel to work at TriMountain Medical Billing.

TriMountain Medical Billing Services

The following will be the services TriMountain Medical Billing will provide:

Industry Analysis

The medical billing industry is expected to surge in growth over the next five years to over $24 billion. The fast rate of growth will be driven by the increasing demand to outsource billing from healthcare providers to medical billing companies who specialize in services and accuracy. This allows practitioners to focus on patients rather than on billing. Additionally, the growth in the industry will be exponentially fast as a result of governmental programs and policies that are currently in motion to change. More services by medical billing companies, especially with the use of AI, will be required.

Costs will likely be reduced as AI is integrated into medical billing systems and input becomes less timely, which will lower costs. Additionally, costs will be reduced as software and other formats and systems continue to evolve to make time-consuming tasks easier and more efficient for medical billing processes and their requirements.

Customer Analysis

Demographic profile of target market.

TriMountain Medical Billing will target the offices of physicians and various other healthcare providers. Secondarily, they will target the specialty and often unique billing needs of offices of cardiology, orthopedics, dermatology, and radiology.

Customer Segmentation

TriMountain Medical Billing will primarily target the following customer profiles:

• Physician offices
• Medical groups that service physicians
• Specialty medical groups, such as cardiology, orthopedics, dermatology and radiology, each of which has unique medical billing requirements

Competitive Analysis

Direct and indirect competitors.

TriMountain Medical Billing will face competition from other companies with similar business profiles. A description of each competitor company is below.

MedBill of Colorado

MedBill of Colorado is owned by a physician’s group located in Provo, Utah. The focus of the medical billing company is on medical coding and the documentation that must accurately accompany coding. MedBill of Colorado offers physician groups an assurance that medical records are coded accurately and in compliance with coding guidelines, which is crucial for accurate billing and reimbursement.

The physician’s group that owns MedBill of Colorado is currently seeking a sizable loan in order to obtain software and AI-assisted programs that will speed the billing process for certain physician groups and individual clients. The cutting-edge technology, when placed into use, will reduce the time and effort spent in accurately coding.

Colorado Medical Claim Services

The Colorado Medical Claim Services group has a primary focus on claims submission, tracking, and follow-up. They work to speed the processing of claims, which ensure physician groups receive timely payments. They also work to accurately reduce claim denials, which removes the time-consuming tasks from the physician’s group. Colorado Medical Claim Services also works to maximize reimbursements for healthcare providers by cross-checking and verifying expenditures and allowable reimbursements.

Colorado Medical Claim Services was started in 2019 by a physician, Neil Baker, who saw the opportunity to garner profit in a fast-rising area of medical billing. The coding portion of the service is just the beginning for the Colorado Medical Claim Services business.

Denver Doctors Collection Group

Denver Doctors Collection Group has a primary concentration on accurate patient billing and the collection due to doctors as a result of those billings. The six employees within the company handle patient statements, payment plans, and collections to ensure that patients pay their bills promptly. If patients are unable to pay, the Denver Doctors Collection Group sets up efficient and effective repayment programs that ensure doctors are able to maintain a reasonable cash flow even as repayment plans often take a longer period of time to collect. The owner of the company, Dan Dorsee, started the company in 1999 and has maintained the company through sustained growth within this segment of medical billing.

Competitive Advantage

TriMountain Medical Billing will be able to offer the following advantages over their competition:

Marketing Plan

Brand & value proposition.

TriMountain Medical Billing will offer the unique value proposition to its clientele:

• Highly-qualified team of skilled employees who believe customer service is the highest priority for the team at TriMountain Medical Billing.
• The staff of TriMountain Medical Billing are fully trained to meet and exceed the requirements of each physician group in accuracy and reliability of their work.
• Billing questions are always open to communication and discussion, with mediation set for any disputes that may arise. The phrase, “The customer is always right,” is one that TriMountain Medical Billing takes seriously.
• Compared to other medical billing companies in the area, TriMountain Medical Billing offers comprehensive services at lower rates than other providers.

Promotions Strategy

The promotions strategy for TriMountain Medical Billing is as follows:

Word of Mouth/Referrals

Nancy Linninger and Tracy Patton have built up an extensive list of contacts over the years by providing exceptional service and expertise to former medical billing clients. The contacts and clients will follow them to their new company and help spread the word of TriMountain Medical Billing.

Professional Associations and Networking

National trade shows and regional networking events will be attended and the new company will be offered in sales and business development efforts. Physician conferences and medical coding conferences will be attended, as well, with similar goals.

Print Advertising

Printed brochures will be offered to all physician groups and clinics within the Denver region. Discounted pricing for one-year contracts will be offered during the first month of business. From time to time, additional messaging will be sent to physician groups to consider the services of TriMountain Medical Billing.

Website/SEO Marketing

TriMountain Medical Billing will fully utilize their website. The website will be well organized, informative, and list all the services that TriMountain Medical Billing provides. The website will also list their contact information. The website will engage in SEO marketing tactics so that anytime someone types in the Google or Bing search engine “medical billing company” or “medical billing near me,” TriMountain Medical Billing will be listed at the top of the search results.

The pricing of TriMountain Medical Billing will be moderate and on par with competitors so customers feel they receive excellent value when purchasing their services.

Operations Plan

The following will be the operations plan for TriMountain Medical Billing. Operation Functions:

• Nancy Linninger will be the owner and president of the company. She will oversee all business development and manage the accounting needs of the company.
• Nancy Linninger will seek investor funding to fully develop two additional locations of the company within outlying regions of Denver in areas of fastest population growth.
• Tracy Patton will direct programs and oversee client relations with resolution or conflict negotiation needs. She will also manage non-payment issues and repayment plans.
• Tracy Patton will be the owner and vice president of the company. She will assume the role of administrative director, overseeing all staff and operations within the company. She will also direct the software programs and other innovations within the company.
• Daniel Peterson will be the senior manager of billing processes. He will work directly with staff to train, conduct checks, supervise accuracy and oversee client relations.

Milestones:

TriMountain Medical Billing will have the following milestones completed in the next six months.

• 5/1/202X – Finalize contract to lease office space
• 5/15/202X – Finalize personnel and staff employment contracts for the TriMountain Medical Billing
• 6/1/202X – Finalize contracts for TriMountain Medical Billing clients
• 6/15/202X – Begin networking at industry events
• 6/22/202X – Begin moving into the TriMountain Medical Billing office
• 7/1/202X – TriMountain Medical Billing opens its doors for business

Daniel Peterson has been recruited as the senior manager of billing processes. He will work directly with staff to train, conduct checks, supervise accuracy and oversee client relations.

Financial Plan

Key revenue & costs.

The revenue drivers for TriMountain Medical Billing are the fees they will charge to physicians and specialty medical groups for their services. .

The cost drivers will be the overhead costs required in order to staff at TriMountain Medical Billing. The expenses will be the payroll cost, rent, utilities, office supplies, and marketing materials.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Number of clients per Month: 100
• Average revenue per Month: $150,500
• Office Lease per Year: $100,000

Financial Projections

Income statement, balance sheet, cash flow statement, medical billing business plan faqs, what is a medical billing business plan.

A medical billing business plan is a plan to start and/or grow your medical billing business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your Medical Billing business plan using our Medical Billing Business Plan Template here .

What are the Main Types of Medical Billing Businesses? 

There are a number of different kinds of medical billing businesses , some examples include: Light, Full Service, and Boutique.

How Do You Get Funding for Your Medical Billing Business Plan?

Medical Billing businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start a Medical Billing Business?

Starting a medical billing business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

• Develop A Medical Billing Business Plan - The first step in starting a business is to create a detailed medical billing business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.  
• Choose Your Legal Structure - It's important to select an appropriate legal entity for your medical billing business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your medical billing business is in compliance with local laws.
• Register Your Medical Billing Business - Once you have chosen a legal structure, the next step is to register your medical billing business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 
• Identify Financing Options - It’s likely that you’ll need some capital to start your medical billing business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 
• Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 
• Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 
• Acquire Necessary Medical Billing Equipment & Supplies - In order to start your medical billing business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 
• Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your medical billing business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful medical billing business:

• How to Start a Medical Billing Company

How to Start a Medical Billing Business: A Step-by-Step Guide

Starting a medical billing business can be a lucrative venture, offering you the opportunity to provide essential services to healthcare providers while enjoying the benefits of running your own business. In this comprehensive guide, we’ll walk you through the step-by-step process of launching your own medical billing business, from understanding the industry to setting up operations and attracting clients.

Why Start a Medical Billing Business?

The medical billing outsourcing market is a fast-growing industry. According to Grand View Research , the U.S. market size was valued at 5.2 billion dollars in 2022, and is expected to grow to 12.3 billion by 2030. 

This is mainly because healthcare providers are increasingly relying on outsourced medical billing services due to complex coding systems, growing healthcare costs and federal mandates for electronic health records, or EHR. More and more, doctors are looking to outsource time-consuming administrative functions such as revenue management.

Understand the Medical Billing Industry

Before diving into the business, it’s crucial to have a solid understanding of the medical billing industry. Research the latest industry trends, regulations, and best practices to ensure you’re well-prepared to provide accurate and up-to-date services.

Gain Relevant Education and Training

While formal education isn’t always mandatory, obtaining relevant training and certifications will significantly enhance your credibility. Consider enrolling in medical billing and coding courses, obtaining certifications such as Certified Professional Biller (CPB), and staying informed about changes in healthcare laws.

In order to bill appropriately, a medical biller and coder should also have a basic understanding of anatomy, physiology and pharmacology. They should also understand medical and insurance terminology. There are three basic types of coding that a biller must be familiar with:

• CPT : Current Procedural Terminology
• HCPCS: Healthcare Common Procedure Coding System, produced by the Centers for Medicare and Medicaid Services
• ICD-11 : International Classification of Diseases

Programs are available ranging from one to four years, from certifications and Associates Degrees to Bachelor’s, Master’s and even Doctorate’s in the field. Shorter programs are often available at community colleges and technical/vocational schools, whereas higher level degrees come from in-person and on-line schools. There is financial aid available for many of these programs.

Once you have completed your education, you will need to pay and sit for the exam from your chosen organization to become credentialed:

• American Medical Billing Association (AMBA)
• American Academy of Professional Coder’s (AAPC)
• American Health Information Management Association (AHIMA)

These organizations offer a range of certifications from Certified Coding Associate to Registered Health Information Administrator, depending on the level of education you choose to obtain.  The costs for these tests range from $300 and up.

Develop a Business Plan

Creating a well-thought-out business plan is essential for the success of your venture. Outline your business goals, target market, services offered, pricing strategy, and marketing approach. A comprehensive business plan will guide your decisions and attract potential investors or partners.

Choose a Legal Structure

Decide on the legal structure of your business, such as sole proprietorship, partnership, LLC, or corporation. Each structure has its own implications for liability, taxes, and management, so consult a legal professional to determine the best fit for your business.

Secure Necessary Licenses and Permits

Depending on your location and the nature of your medical billing business, you may need to obtain specific licenses and permits. Research the requirements in your area and ensure compliance before launching your business.

Set Up Your Office and Equipment

Create a functional workspace equipped with the necessary tools, such as computers, medical billing software , and office supplies. Invest in reliable software that can handle the complexity of medical billing tasks and ensure data security, such as TotalMD.

Look for medical billing software that is catered for medical billers and not just for healthcare providers. This will save you a lot of money because most medical software programs are priced per provider, not per user. TotalMD has a great pricing structure specifically for medical billers.

Develop Pricing and Services

Determine the pricing structure for your services. Research competitors’ rates and consider the complexity of the tasks you’ll be handling. Offer a range of services, including insurance claims submission, reimbursement tracking, and patient billing, to cater to different client needs.

There are three ways that billing is done through a billing service:

• Per-Claim Billing:  a set amount is charged for each claim, regardless of the amount of work it takes to get it ready to bill.  If the claim is rejected on the front-end, those corrections are included in the price. If the claim denies on the backend, an additional fee can be charged for the resubmission.  These fees can range from between $1 to $8 per claim.  
• Hourly:  Hourly may be the best way to go if you are also doing practice management for the providers.  The Bureau of Labor Statistics shows that an average hourly wage for a medical billing clerk is $16.50 per hour.  Providers can expect to pay more to an independent contractor.
• Percentage of Collections: This is popular as it encourages the biller to maximize reimbursement for their providers.  These percentages can range from 4% – 10% depending on many different factors.

Establish Billing Processes

Design efficient billing processes to ensure accuracy and timely submissions. Implement systems for verifying patient information, coding procedures correctly, and communicating with healthcare providers and insurers. This is where reliable medical billing software comes in.

Build a Strong Online Presence

In today’s digital age, having a professional website and active social media profiles is crucial for reaching potential clients. Optimize your website with relevant keywords, clear service descriptions, and client testimonials to boost your online visibility.

Network and Market Your Services

Network with local healthcare providers, clinics, and medical offices to build relationships and gain referrals. Attend industry events, join medical associations, and leverage online platforms to showcase your expertise and establish credibility.

Conclusion:

Starting a medical billing business requires careful planning, dedication, and a commitment to staying informed about industry changes. By following this step-by-step guide, you’ll be well-equipped to launch your business, provide valuable services to healthcare providers, and carve out a successful niche in the medical billing industry. Remember that persistence and a focus on delivering accurate and efficient billing services will be key to your business’s long-term success.

Andrea Jaramillo

Related posts.

Navigating Increased Patient Financial Responsibility

6 Effective Ways to Ask Your Patients for Payment

Using Fax Machines in the Medical World

Leave a reply cancel reply.

Your email address will not be published. Required fields are marked *

How to Start a Medical Billing Company

Starting a medical billing company can be very profitable. With proper planning, execution and hard work, you can enjoy great success. Below you will learn the keys to launching a successful medical billing company.

Importantly, a critical step in starting a medical billing company is to complete your business plan. To help you out, you should download Growthink’s Ultimate Business Plan Template here .

Download our Ultimate Business Plan Template here

14 Steps To Start a Medical Billing Company :

• Choose the Name for Your Medical Billing Company
• Develop Your Medical Billing Company Business Plan
• Choose the Legal Structure for Your Medical Billing Company
• Secure Startup Funding for Your Medical Billing Company (If Needed)
• Secure a Location for Your Business
• Register Your Medical Billing Company with the IRS
• Open a Business Bank Account
• Get a Business Credit Card
• Get the Required Business Licenses and Permits
• Get Business Insurance for Your Medical Billing Company
• Buy or Lease the Right Medical Billing Company Equipment
• Develop Your Medical Billing Company Marketing Materials
• Purchase and Setup the Software Needed to Run Your Medical Billing Company
• Open for Business

1. Choose the Name for Your Medical Billing Company

The first step to starting a medical billing company is to choose your business’ name.  

This is a very important choice since your company name is your brand and will last for the lifetime of your business. Ideally you choose a name that is meaningful and memorable. Here are some tips for choosing a name for your medical billing company:

• Make sure the name is available . Check your desired name against trademark databases and your state’s list of registered business names to see if it’s available. Also check to see if a suitable domain name is available.
• Keep it simple . The best names are usually ones that are easy to remember, pronounce and spell.
• Think about marketing . Come up with a name that reflects the desired brand and/or focus of your medical billing company.

2. Develop Your Medical Billing Company Business Plan

One of the most important steps in starting a medical billing company is to develop your medical billing company business plan . The process of creating your plan ensures that you fully understand your market and your business strategy. The plan also provides you with a roadmap to follow and if needed, to present to funding sources to raise capital for your business.

Your business plan should include the following sections:

• Executive Summary – this section should summarize your entire business plan so readers can quickly understand the key details of your medical billing company.
• Company Overview – this section tells the reader about the history of your medical billing company and what type of medical billing company you operate. For example, are you an in-house medical billing company, outsourced, third-party medical, hybrid, medical billing software, web-based, medical billing franchise, or a self-employed medical billing consultant?
• Industry Analysis – here you will document key information about the healthcare industry. Conduct market research and document how big the industry is and what trends are affecting it.
• Customer Analysis – in this section, you will document who your ideal or target customers are and their demographics. For example, how old are they? Where do they live? What do they find important when purchasing services like the ones you will offer?
• Competitive Analysis – here you will document the key direct and indirect competitors you will face and how you will build competitive advantage.
• Marketing Plan – your marketing plan should address the 4Ps: Product, Price, Promotions and Place.
• Product : Determine and document what products/services you will offer 
• Prices : Document the prices of your products/services
• Place : Where will your own business be located and how will that location help you increase sales?
• Promotions : What promotional methods will you use to attract customers to your medical billing company? For example, you might decide to use pay-per-click advertising, public relations, search engine optimization and/or social media marketing.
• Operations Plan – here you will determine the key processes you will need to run your day-to-day operations. You will also determine your staffing needs. Finally, in this section of your plan, you will create a projected growth timeline showing the milestones you hope to achieve in the coming years.
• Management Team – this section details the background of your company’s management team.
• Financial Plan – finally, the financial plan answers questions including the following:
• What startup costs will you incur?
• How will your medical billing company make money?
• What are your projected sales and expenses for the next five years?
• Do you need to raise funding to launch your business?

Finish Your Business Plan Today!

3. choose the legal structure for your medical billing company.

Next you need to choose a legal structure for your own medical billing company and register it and your business name with the Secretary of State in each state where you operate your business.

Below are the five most common legal structures:

1) Sole proprietorship

A sole proprietorship is a business entity in which the owner of the medical billing company and the business are the same legal person. The owner of a sole proprietorship is responsible for all debts and obligations of the business. There are no formalities required to establish a sole proprietorship, and it is easy to set up and operate. The main advantage of a sole proprietorship is that it is simple and inexpensive to establish. The main disadvantage is that the owner is liable for all debts and obligations of the business.

2) Partnerships

A partnership is a legal structure that is popular among small businesses. It is an agreement between two or more people who want to start a medical billing company together. The partners share in the profits and losses of the business. 

The advantages of a partnership are that it is easy to set up, and the partners share in the profits and losses of the business. The disadvantages of a partnership are that the partners are jointly liable for the debts of the business, and disagreements between partners can be difficult to resolve.

3) Limited Liability Company (LLC)

A limited liability company, or LLC, is a type of business entity that provides limited liability to its owners. This means that the owners of an LLC are not personally responsible for the debts and liabilities of the business. The advantages of an LLC for a medical billing company include flexibility in management, pass-through taxation (avoids double taxation as explained below), and limited personal liability. The disadvantages of an LLC include lack of availability in some states and self-employment taxes.

4) C Corporation

A C Corporation is a business entity that is separate from its owners. It has its own tax ID and can have shareholders. The main advantage of a C Corporation for a medical billing company is that it offers limited liability to its owners. This means that the owners are not personally responsible for the debts and liabilities of the business. The disadvantage is that C Corporations are subject to double taxation. This means that the corporation pays taxes on its profits, and the shareholders also pay taxes on their dividends.

5) S Corporation

An S Corporation is a type of corporation that provides its owners with limited liability protection and allows them to pass their business income through to their personal income tax returns, thus avoiding double taxation. There are several limitations on S Corporations including the number of shareholders they can have among others.

Once you register your medical billing company, your state will send you your official “Articles of Incorporation.” You will need this among other documentation when establishing your banking account (see below). We recommend that you consult an attorney in determining which legal structure is best suited for your company.

Incorporate Your Business at the Guaranteed Lowest Price

We are proud to have partnered with Business Rocket to help you incorporate your business at the lowest price, guaranteed.

Not only does BusinessRocket have a 4.9 out of 5 rating on TrustPilot (with over 1,000 reviews) because of their amazing quality…but they also guarantee the most affordable incorporation packages and the fastest processing time in the industry.

4. Secure Startup Funding for Your Medical Billing Company (If Needed)

In developing your own medical billing business plan , you might have determined that you need to raise funding to launch your business. 

If so, the main sources of funding for a medical billing company to consider are personal savings, family and friends, credit card financing, bank loans, crowdfunding and angel investors. Angel investors are individuals who provide capital to early-stage businesses. Angel investors typically will invest in a medical billing company that they believe has high potential for growth.

5. Secure a Location for Your Business

When you’re starting a medical billing company, the first thing you need to do is find a location. There are a few things to keep in mind when choosing a location:

– Cost: You’ll want to find a location that is affordable, both in terms of rent and utilities.

– Accessibility: The location should be easy to get to, both for your employees and your clients.

– Space: You’ll need enough space to set up your office and equipment.

Once you’ve narrowed down your options, it’s important to take a look at the surrounding businesses and see if there is potential for collaboration. You may also want to consider whether the area is growing, as this could mean more business for you in the future.

6. Register Your Medical Billing Company with the IRS

Next, you need to register your business with the Internal Revenue Service (IRS) which will result in the IRS issuing you an Employer Identification Number (EIN).

Most banks will require you to have an EIN in order to open up an account. In addition, in order to hire employees, you will need an EIN since that is how the IRS tracks your payroll tax payments.

Note that if you are a sole proprietor without employees, you generally do not need to get an EIN. Rather, you would use your social security number (instead of your EIN) as your taxpayer identification number.

7. Open a Business Bank Account

It is important to establish a bank account in your medical billing company’s name. This process is fairly simple and involves the following steps:

• Identify and contact the bank you want to use
• Gather and present the required documents (generally include your company’s Articles of Incorporation, driver’s license or passport, and proof of address)
• Complete the bank’s application form and provide all relevant information
• Meet with a banker to discuss your business needs and establish a relationship with them

8. Get a Business Credit Card

You should get a business credit card for your medical billing company to help you separate personal and business expenses.

You can either apply for a business credit card through your bank or apply for one through a credit card company.

When you’re applying for a business credit card, you’ll need to provide some information about your business. This includes the name of your business, the address of your business, and the type of business you’re running. You’ll also need to provide some information about yourself, including your name, Social Security number, and date of birth.

Once you’ve been approved for a business credit card, you’ll be able to use it to make purchases for your business. You can also use it to build your credit history which could be very important in securing loans and getting credit lines for your business in the future.

9. Get the Required Business Licenses and Permits

A medical billing company needs to have a business license and a permit to operate as a medical billing company. The business license can be obtained from the local city or county government. The permit to operate as a medical billing company can be obtained from the state government.

10. Get Business Insurance for Your Medical Billing Company

The type of insurance you need to operate a medical billing company will depend on the type of business.

Some business insurance policies you should consider for your medical billing company include:

• General liability insurance : This covers accidents and injuries that occur on your property. It also covers damages caused by your employees or products.
• Auto insurance : If a vehicle is used in your business, this type of insurance will cover if a vehicle is damaged or stolen.
• Workers’ compensation insurance : If you have employees, this type of policy works with your general liability policy to protect against workplace injuries and accidents. It also covers medical expenses and lost wages.
• Commercial property insurance : This covers damage to your property caused by fire, theft, or vandalism.
• Business interruption insurance : This covers lost income and expenses if your business is forced to close due to a covered event.
• Professional liability insurance : This protects your business against claims of professional negligence.

Find an insurance agent, tell them about your business and its needs, and they will recommend policies that fit those needs. 

11. Buy or Lease the Right Medical Billing Company Equipment

To start a medical billing company, you will need some basic equipment such as a computer, phone, scanner, and internet access. You might also want to invest in some office furniture.

12. Develop Your Medical Billing Company Marketing Materials

• Logo : Spend some time developing a good logo for your medical billing company. Your logo will be printed on company stationery, business cards, marketing materials and so forth. The right logo can increase customer trust and awareness of your brand.
• Website : Likewise, a professional medical billing company website provides potential customers with information about the services you offer, your company’s history, and contact information. Importantly, remember that the look and feel of your website will affect how customers perceive you..
• Social Media Accounts : establish social media accounts in your company’s name. Accounts on Facebook, Twitter, LinkedIn and/or other social media networks will help customers and others find and interact with your medical billing company.

13. Purchase and Setup the Software Needed to Run Your Medical Billing Company

Most medical billing businesses need accounting software and customer relationship management (CRM) software.

While there are many different software options available, some of the most popular programs for accounting include QuickBooks and Xero. Some of the most popular CRM programs include Salesforce, and Zoho.

Research the software that best suits your needs, purchase it, and set it up.

14. Open for Business

To run a medical billing company, you need software that can manage patient information, insurance claims, and billing. There are many different software options available, so it’s important to do some research to find one that meets your specific needs.

How to Finish Your Ultimate Business Plan in 1 Day!

Don’t you wish there was a faster, easier way to finish your medical billing company business plan?

With Growthink’s Ultimate Business Plan Template you can finish your plan in just 8 hours or less!

How to Start a Medical Billing Company FAQs

Is it hard to start a medical billing company.

Not necessarily. It depends on the type of medical billing company you want to start. There are a few key things to keep in mind, such as understanding the billing process and having good computer skills. However, with the right planning and execution, starting a medical billing company can be a lucrative endeavor.

How can I start a medical billing company with no experience?

One way to start a medical billing company with no experience is to look for a business partner who has the experience you need. You can also look for online resources or attend medical billing workshops. Additionally, you can consider working for a medical billing company to get experience in the industry. Finally, make sure to develop a strong business plan and marketing strategy to attract clients.

What type of medical billing company is most profitable?

There is no one-size-fits-all answer to this question, as the profitability of medical billers can vary greatly depending on the services they offer, the size of their client base, and a host of other factors. That said, certain types of medical billing companies are likely to be more profitable than others. For example, companies that offer innovative and efficient billing services that help their clients save money are likely to be more profitable than those that simply process claims. Additionally, companies that cater to a large number of clients are also likely to be more profitable than those with a smaller client base.

How much does it cost to start a medical billing company?

To start a medical billing company, it will cost you around $10,000-$20,000. This includes the cost of setting up your business, purchasing equipment, and hiring employees. 

What are the ongoing expenses for a medical billing company?

The ongoing expenses for a medical billing company can include things like software licenses, subscription fees for online billing services, and credit card processing fees. Other ongoing expenses can include employee salaries, benefits, and training costs.

To keep your medical billing company running smoothly, it's important to budget for these necessary expenses. By planning ahead, you can ensure that your business remains profitable.

How does a medical billing company make money?

A successful medical billing business makes money by charging for administrative services, which may include submitting claims for payment to insurance companies and assisting doctors in meeting the requirements of Medicare and Medicaid. The company may also earn a commission on the services it provides, such as those for laboratory testing. Other revenue sources may come from the sale of medical supplies, billing software, or other related products and services.

Is owning a medical billing company profitable?

There are a few reasons owning a medical billing company can be profitable. First, the demand for medical billing services is high, as most healthcare providers need assistance in managing their billing and revenue cycle functions. Additionally, medical billing companies can charge a premium for their services if they provide a high level of expertise and efficiency. Finally, the medical billing industry is relatively fragmented, providing opportunities for consolidation and growth. Taken together, these factors make owning a medical billing company a profitable proposition.

Why do medical billing companies fail?

There are a few reasons medical billing companies fail. One reason is that the company is not charging enough for its services. Another reason may be that the company is not managed properly, which can lead to mistakes in billing and payments. A third reason may be that the company is not knowledgeable about the medical billing process and how to navigate through the complex insurance system. Finally, the company may not have a good relationship with doctors and other medical professionals, which can impact its ability to obtain new referrals.

Other Helpful Business Plan Articles & Templates

Medical Billing Business Plan Template & Guidebook

Establishing a successful medical billing business starts with having an effective plan. Finding the right template and guidebook to create one can be challenging, but the #1 Medical Billing Business Plan Template & Guidebook makes it easy. This comprehensive resource provides comprehensive step-by-step guidance throughout the entire planning process, allowing you to create a strong business plan for your medical billing business. Read on to discover more about this helpful tool and why it can set your business up for success.

Get worry-free services and support to launch your business starting at $0 plus state fees.

• How to Start a Profitable Medical Billing Business [11 Steps]
• 25 Catchy Medical Billing Business Names:

How to Write a Medical Billing Business Plan in 7 Steps:

1. describe the purpose of your medical billing business..

The first step to writing your business plan is to describe the purpose of your medical billing business. This includes describing why you are starting this type of business, and what problems it will solve for customers. This is a quick way to get your mind thinking about the customers’ problems. It also helps you identify what makes your business different from others in its industry.

It also helps to include a vision statement so that readers can understand what type of company you want to build.

Here is an example of a purpose mission statement for a medical billing business:

The mission of [name of business] is to provide comprehensive medical billing services that allow healthcare providers to optimize their revenue and dedicate more time and energy to their patients’ care. We strive to be the leading provider of innovative, high-quality medical billing services in the region.

2. Products & Services Offered by Your Medical Billing Business.

The next step is to outline your products and services for your medical billing business. 

When you think about the products and services that you offer, it's helpful to ask yourself the following questions:

• What is my business?
• What are the products and/or services that I offer?
• Why am I offering these particular products and/or services?
• How do I differentiate myself from competitors with similar offerings?
• How will I market my products and services?

You may want to do a comparison of your business plan against those of other competitors in the area, or even with online reviews. This way, you can find out what people like about them and what they don’t like, so that you can either improve upon their offerings or avoid doing so altogether.

3. Build a Creative Marketing Stratgey.

If you don't have a marketing plan for your medical billing business, it's time to write one. Your marketing plan should be part of your business plan and be a roadmap to your goals. 

A good marketing plan for your medical billing business includes the following elements:

Target market

• Who is your target market?
• What do these customers have in common?
• How many of them are there?
• How can you best reach them with your message or product?

Customer base 

• Who are your current customers? 
• Where did they come from (i.e., referrals)?
• How can their experience with your medical billing business help make them repeat customers, consumers, visitors, subscribers, or advocates for other people in their network or industry who might also benefit from using this service, product, or brand?

Product or service description

• How does it work, what features does it have, and what are its benefits?
• Can anyone use this product or service regardless of age or gender?
• Can anyone visually see themselves using this product or service?
• How will they feel when they do so? If so, how long will the feeling last after purchasing (or trying) the product/service for the first time?

Competitive analysis

• Which companies are competing with yours today (and why)? 
• Which ones may enter into competition with yours tomorrow if they find out about it now through word-of-mouth advertising; social media networks; friends' recommendations; etc.)
• What specific advantages does each competitor offer over yours currently?

Marketing channels

• Which marketing channel do you intend to leverage to attract new customers?
• What is your estimated marketing budget needed?
• What is the projected cost to acquire a new customer?
• How many of your customers do you instead will return?

Form an LLC in your state!

4. Write Your Operational Plan.

Next, you'll need to build your operational plan. This section describes the type of business you'll be running, and includes the steps involved in your operations. 

In it, you should list:

• The equipment and facilities needed
• Who will be involved in the business (employees, contractors)
• Financial requirements for each step
• Milestones & KPIs
• Location of your business
• Zoning & permits required for the business

What equipment, supplies, or permits are needed to run a medical billing business?

• Computer and reliable internet connection
• Software for generating medical bills and claims
• Printer/copier for printing and scanning documents
• A business license or permit
• A separate phone line dedicated to your business
• An understanding of healthcare insurance policies and procedures
• Security clearance to access protected health information (HIPAA)

5. Management & Organization of Your Medical Billing Business.

The second part of your medical billing business plan is to develop a management and organization section.

This section will cover all of the following:

• How many employees you need in order to run your medical billing business. This should include the roles they will play (for example, one person may be responsible for managing administrative duties while another might be in charge of customer service).
• The structure of your management team. The higher-ups like yourself should be able to delegate tasks through lower-level managers who are directly responsible for their given department (inventory and sales, etc.).
• How you’re going to make sure that everyone on board is doing their job well. You’ll want check-ins with employees regularly so they have time to ask questions or voice concerns if needed; this also gives you time to offer support where necessary while staying informed on how things are going within individual departments too!

6. Medical Billing Business Startup Expenses & Captial Needed.

This section should be broken down by month and year. If you are still in the planning stage of your business, it may be helpful to estimate how much money will be needed each month until you reach profitability.

Typically, expenses for your business can be broken into a few basic categories:

Startup Costs

Startup costs are typically the first expenses you will incur when beginning an enterprise. These include legal fees, accounting expenses, and other costs associated with getting your business off the ground. The amount of money needed to start a medical billing business varies based on many different variables, but below are a few different types of startup costs for a medical billing business.

Running & Operating Costs

Running costs refer to ongoing expenses related directly with operating your business over time like electricity bills or salaries paid out each month. These types of expenses will vary greatly depending on multiple variables such as location, team size, utility costs, etc.

Marketing & Sales Expenses

You should include any costs associated with marketing and sales, such as advertising and promotions, website design or maintenance. Also, consider any additional expenses that may be incurred if you decide to launch a new product or service line. For example, if your medical billing business has an existing website that needs an upgrade in order to sell more products or services, then this should be listed here.

7. Financial Plan & Projections

A financial plan is an important part of any business plan, as it outlines how the business will generate revenue and profit, and how it will use that profit to grow and sustain itself. To devise a financial plan for your medical billing business, you will need to consider a number of factors, including your start-up costs, operating costs, projected revenue, and expenses. 

Here are some steps you can follow to devise a financial plan for your medical billing business plan:

• Determine your start-up costs: This will include the cost of purchasing or leasing the space where you will operate your business, as well as the cost of buying or leasing any equipment or supplies that you need to start the business.
• Estimate your operating costs: Operating costs will include utilities, such as electricity, gas, and water, as well as labor costs for employees, if any, and the cost of purchasing any materials or supplies that you will need to run your business.
• Project your revenue: To project your revenue, you will need to consider the number of customers you expect to have and the average amount they will spend on each visit. You can use this information to estimate how much money you will make from selling your products or services.
• Estimate your expenses: In addition to your operating costs, you will need to consider other expenses, such as insurance, marketing, and maintenance. You will also need to set aside money for taxes and other fees.
• Create a budget: Once you have estimated your start-up costs, operating costs, revenue, and expenses, you can use this information to create a budget for your business. This will help you to see how much money you will need to start the business, and how much profit you can expect to make.
• Develop a plan for using your profit: Finally, you will need to decide how you will use your profit to grow and sustain your business. This might include investing in new equipment, expanding the business, or saving for a rainy day.

Frequently Asked Questions About Medical Billing Business Plans:

Why do you need a business plan for a medical billing business.

A business plan is an essential document for any business, including a medical billing business. It acts as a roadmap that outlines your company’s goals, strategies to reach them and the actionable measures you can take to realize those goals. Without a plan, it can be difficult to stay organized and define the direction of the business. Additionally, a business plan is often required by potential investors or lenders to show that you have taken the proper steps to research and plan for all aspects of your medical billing business.

Who should you ask for help with your medical billing business plan?

You should ask a business consultant or a professional with experience in the medical billing and healthcare industry for help with your medical billing business plan. Additionally, some local Small Business Development Centers (SBDCs) may also be able to provide advice and assistance.

Can you write a medical billing business plan yourself?

Writing a medical billing business plan is certainly something that can be done on your own. However, it is best to consult an experienced professional or someone who specializes in business planning to ensure that your plan is comprehensive and covers all the important aspects of creating a successful medical billing business. Some of the topics to consider when writing a medical billing business plan include market analysis, marketing plan, financial analysis, operational structure, and financial forecast.

Related Business Plans

Home Inventory Business Plan Template & Guidebook

Home Inspection Business Plan Template & Guidebook

Home Decor Business Plan Template & Guidebook

Health And Wellness Business Plan Template & Guidebook

Hauling Business Plan Template & Guidebook

Hardware Business Plan Template & Guidebook

Handyman Business Plan Template & Guidebook

Hair Extension Business Plan Template & Guidebook

Handbag Business Plan Template & Guidebook

I'm Nick, co-founder of newfoundr.com, dedicated to helping aspiring entrepreneurs succeed. As a small business owner with over five years of experience, I have garnered valuable knowledge and insights across a diverse range of industries. My passion for entrepreneurship drives me to share my expertise with aspiring entrepreneurs, empowering them to turn their business dreams into reality.

Through meticulous research and firsthand experience, I uncover the essential steps, software, tools, and costs associated with launching and maintaining a successful business. By demystifying the complexities of entrepreneurship, I provide the guidance and support needed for others to embark on their journey with confidence.

From assessing market viability and formulating business plans to selecting the right technology and navigating the financial landscape, I am dedicated to helping fellow entrepreneurs overcome challenges and unlock their full potential. As a steadfast advocate for small business success, my mission is to pave the way for a new generation of innovative and driven entrepreneurs who are ready to make their mark on the world.

We earn commissions if you shop through the links below.  Read more

Medical Billing Business

Back to All Business Ideas

How to Start a Medical Billing Business

Written by: Carolyn Young

Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.

Edited by: Mark Stewart

Mark Stewart is the in-house Certified Public Accountant, an accomplished author and financial media specialist.

Published on April 14, 2023 Updated on May 23, 2024

Investment range

$1,900 - $7,800

Revenue potential

$50,400 - $360,000 p.a.

Time to build

Profit potential

$45,360 - $144,000 p.a.

Industry trend

Medical billing is complicated, largely thanks to the Health Insurance Portability and Accountability Act (HIPAA) and its many regulations. Yet this is why most medical practices outsource billing, making medical billing services a fast-growing $5 billion US industry.

If you have medical billing certification and experience, or even if you don’t, you could start a medical billing company and help ensure patient privacy while making a very good living. 

But in addition to medical billing knowledge, you’ll need some business savvy. Fortunately, this step-by-step guide lays out all the information you need to start a successful medical billing business. 

Step by Step Business prioritizes real-life experience. Our Entrepreneur Spotlight Series features interviews with diverse industry leaders, offering direct insights to readers.

If you’re venturing into the world of medical billing or insurance advocacy, this interview with Adria Gross offers invaluable insights .

Looking to register your business? A limited liability company (LLC) is the best legal structure for new businesses because it is fast and simple.

Form your business immediately using ZenBusiness LLC formation service or hire one of the Best LLC Services .

Step 1: Decide if the Business Is Right for You

Pros and cons.

• Growing market
• Provide a valuable healthcare service
• Low startup costs
• Education and certification required
• Competitive industry

Medical billing industry trends

Industry size and growth.

• Industry size and past growth – The U.S. medical billing outsourcing industry was worth $4.7 billion in 2021 after modest growth the previous year.(( https://www.grandviewresearch.com/industry-analysis/us-medical-billing-outsourcing-market ))
• Growth forecast – The U.S. medical billing outsourcing industry is projected to grow an impressive 11.34% annually through 2030. 

Trends and challenges

• Technological advancements are automating many tasks in medical billing, boosting efficiency and enabling billing companies to handle more clients.
• Cloud-based Software as a Service (SaaS) options are reducing hardware costs for medical billing businesses.
• Medical billing and privacy laws are updated often and medical billing firms need to stay up-to-date with continuing education.
• Medical practices often fail to provide the correct information to billing companies, causing challenges and delays. 

Demand hotspots

• Most popular states – The most popular states for medical coders are Nevada, New Jersey, and Delaware. (( https://www.zippia.com/medical-coder-jobs/best-states/#maine ))
• Least popular states – The least popular states for medical coders are New Hampshire, Oklahoma, and Iowa.

What kind of people work in medical billing?

• Gender – 87% of medical coders are female, while 13% are male. (( https://www.zippia.com/medical-coder-jobs/demographics/ ))
• Average level of education – The average medical coder has an associate’s degree.
• Average age – The average medical coder in the US is 45.5 years old.

How much does it cost to start a medical billing business?

Startup costs for a medical billing business range from $2,000 to $8,000. Costs on the low end include medical billing software and a computer system, and assume that you already have medical billing certification. The higher end includes training and certification costs.

Learn more about training and certification at the American Medical Billing Association . 

You’ll need a handful of items to successfully launch your medical billing business, including: 

• Computer system
• Medical billing software

How much can you earn from a medical billing business?

Generally, medical billers charge 7% to 10% of monthly collections. These calculations assume an initial charge of 7% and a profit margin of about 90%.

In your first year or two, you could work from home and collect $60,000 per month, bringing in more than $50,000 in annual revenue. This would mean more than $45,000 in profit, assuming that 90% margin. 

As you gain traction, you could increase collections to $300,000 per month and increase your rate to 10%. At this stage, you might have an office and staff, reducing your margin to around 40%. With annual revenue of $360,000, you’d make a tidy profit of $144,000.

What barriers to entry are there?

There are a few barriers to entry for a medical billing business. Your biggest challenges will be:

• Getting the training and certifications needed
• Breaking into a competitive market

Related Business Ideas

How to Start a Medical Courier Business

How to Start a Medical Supply Business

How to Start a Medical Lab

Step 2: hone your idea.

Now that you know what’s involved in starting a medical billing business, it’s a good idea to hone your concept in preparation for entering a competitive market. 

Market research could give you the upper hand even if you’ve got the perfect product. Conducting robust market research is crucial, as it will help you better understand your customers, your competitors, and the broader business landscape.

Analyze your competitors 

Research medical billing businesses in your area to examine their services, price points, and customer reviews.

• Make a list of medical billing companies that offer similar services. 
• Review your competitors’ services – their features, pricing, and marketing strategies. This should give you information about what kind of medical practices they target. 
• Check their reviews and ratings on Google, Yelp, and Facebook to get an idea of what their customers like and dislike.
• Identify your competitors’ strengths and weaknesses. You want to capitalize on their weaknesses. For example, maybe your competitors don’t work with small practices, and you could make that your niche market. 

This should identify areas where you can strengthen your business and gain a competitive edge to make better business decisions.

Why? Identify an opportunity

You’re looking for a market gap to fill. For instance, maybe the local market is missing a medical billing company that specializes in veterinary practices or has a streamlined, tech-friendly billing processes. 

You might consider targeting a niche, such as dental practices .

This could jumpstart your word-of-mouth marketing and attract clients right away. 

What? Determine your services

Your medical billing services are pretty straightforward. You’ll work with insurance carriers and patients to collect monies owed. 

How much should you charge for medical billing?

Typical fees are between 7% and 10% of collections, but you’ll also want to consider your costs when setting your rates. 

Once you know your costs, use this Step By Step profit margin calculator to determine your markup and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.

Who? Identify your target market

Your target market will be medical practices. You might specialize in certain types of practices or work with a variety of clients. You can find medical practice managers on LinkedIn, but your best bet may be calling medical practices directly. 

Where? Choose your business premises

In the early stages, you may want to run your business from home to keep costs low. But as your business grows, you’ll likely need to hire workers for various roles and may need to rent out an office. You can find commercial space to rent in your area on sites such as Craigslist , Crexi , and Instant Offices .

When choosing a commercial space, you may want to follow these rules of thumb:

• Central location accessible via public transport
• Ventilated and spacious, with good natural light
• Flexible lease that can be extended as your business grows
• Ready-to-use space with no major renovations or repairs needed

Step 3: Brainstorm a Medical Billing Company Name

Here are some ideas for brainstorming your business name:

• Short, unique, and catchy names tend to stand out
• Names that are easy to say and spell tend to do better 
• Name should be relevant to your product or service offerings
• Ask around — family, friends, colleagues, social media — for suggestions
• Including keywords, such as “medical billing” or “medical billing and coding”, boosts SEO
• Name should allow for expansion, for ex: “HealthCharge Network” over “Dental Bill Solutions”
• A location-based name can help establish a strong connection with your local community and help with the SEO but might hinder future expansion

Once you’ve got a list of potential names, visit the website of the US Patent and Trademark Office to make sure they are available for registration and check the availability of related domain names using our Domain Name Search tool. Using “.com” or “.org” sharply increases credibility, so it’s best to focus on these. 

Find a Domain

Powered by GoDaddy.com

Finally, make your choice among the names that pass this screening and go ahead and reserve your business name with your state, start the trademark registration process, and complete your domain registration and social media account creation. 

Your business name is one of the key differentiators that sets your business apart. Once you pick a name, reserve it and start with the branding, it’s hard to switch to a new name. So be sure to carefully consider your choice before moving forward. 

Step 4: Create a Medical Billing Business Plan

Here are the key components of a business plan:

• Executive Summary: Summarize the key points of your business plan, including your target market, unique value proposition, and financial projections.
• Business Overview: Provide an overview of your medical billing company, its location, the healthcare providers you serve, and the specific medical billing services you offer.
• Product and Services: Detail the medical billing services your company provides, such as claim processing, revenue cycle management, denial management, and electronic health record integration.
• Market Analysis: Analyze the healthcare industry and the demand for medical billing services, considering factors like healthcare reforms, insurance trends, and the potential client base in your region.
• Competitive Analysis: Identify and evaluate competitors in the medical billing industry, emphasizing your company’s strengths, such as specialized expertise or advanced technology solutions.
• Sales and Marketing: Explain your strategies for acquiring clients, including outreach to healthcare providers, digital marketing, partnerships with medical practices, and referral programs.
• Management Team: Introduce key members of your team, emphasizing their qualifications, experience in medical billing, and any relevant certifications.
• Operations Plan: Describe the day-to-day operations of your medical billing business, covering areas like claims processing, compliance with healthcare regulations, software and technology usage, and customer support.
• Financial Plan: Present financial projections, including revenue forecasts, pricing strategies, expense budgets, and cash flow analysis, to demonstrate the financial viability and growth potential of your business.
• Appendix: Include any supplementary materials, such as client testimonials, case studies, or compliance documentation, to support your business plan.

If you’ve never created a business plan, it can be an intimidating task. You might consider hiring a business plan specialist to create a top-notch business plan for you.

Step 5: Register Your Business

Registering your business is an absolutely crucial step — it’s the prerequisite to paying taxes, raising capital, opening a bank account, and other guideposts on the road to getting a business up and running.

Plus, registration is exciting because it makes the entire process official. Once it’s complete, you’ll have your own business! 

Choose where to register your company

Your business location is important because it can affect taxes, legal requirements, and revenue. Most people will register their business in the state where they live, but if you are planning to expand, you might consider looking elsewhere, as some states could offer real advantages when it comes to medical billing businesses. 

If you’re willing to move, you could really maximize your business! Keep in mind, it’s relatively easy to transfer your business to another state. 

Choose your business structure

Business entities come in several varieties, each with its pros and cons. The legal structure you choose for your medical billing business will shape your taxes, personal liability, and business registration requirements, so choose wisely. 

Here are the main options:

• Sole Proprietorship – The most common structure for small businesses makes no legal distinction between company and owner. All income goes to the owner, who’s also liable for any debts, losses, or liabilities incurred by the business. The owner pays taxes on business income on his or her personal tax return.
• General Partnership – Similar to a sole proprietorship, but for two or more people. Again, owners keep the profits and are liable for losses. The partners pay taxes on their share of business income on their personal tax returns.
• Limited Liability Company ( LLC ) – Combines the characteristics of corporations with those of sole proprietorships or partnerships. Again, the owners are not personally liable for debts.  Here’s how to form an LLC .
• C Corp – Under this structure, the business is a distinct legal entity and the owner or owners are not personally liable for its debts. Owners take profits through shareholder dividends, rather than directly. The corporation pays taxes, and owners pay taxes on their dividends, which is sometimes referred to as double taxation.  Read how to start a corporation here .
• S Corp – An S-Corporation refers to the tax classification of the business but is not a business entity. An S-Corp can be either a corporation or an LLC , which just need to elect to be an S-Corp for tax status. In an S-Corp, income is passed through directly to shareholders, who pay taxes on their share of business income on their personal tax returns.

We recommend that new business owners choose LLC as it offers liability protection and pass-through taxation while being simpler to form than a corporation. You can form an LLC in as little as five minutes using an online LLC formation service. They will check that your business name is available before filing, submit your articles of organization , and answer any questions you might have. 

Form Your LLC

Choose Your State

We recommend ZenBusiness as the Best LLC Service for 2024

Step 6: Register for Taxes

The final step before you’re able to pay taxes is getting an Employer Identification Number , or EIN. You can file for your EIN online or by mail or fax: visit the IRS website to learn more. Keep in mind, if you’ve chosen to be a sole proprietorship you can simply use your social security number as your EIN. 

Once you have your EIN, you’ll need to choose your tax year. Financially speaking, your business will operate in a calendar year (January–December) or a fiscal year, a 12-month period that can start in any month. This will determine your tax cycle, while your business structure will determine which taxes you’ll pay.

The IRS website also offers a tax-payers checklist , and taxes can be filed online.

It is important to consult an accountant or other professional to help you with your taxes to ensure you are completing them correctly.

Step 7: Fund your Business

Securing financing is your next step and there are plenty of ways to raise capital:

• Bank loans: This is the most common method but getting approved requires a rock-solid business plan and strong credit history.
• SBA-guaranteed loans: The Small Business Administration can act as guarantor, helping gain that elusive bank approval via an SBA-guaranteed loan .
• Government grants: A handful of financial assistance programs help fund entrepreneurs. Visit Grants.gov to learn which might work for you.
• Friends and Family: Reach out to friends and family to provide a business loan or investment in your concept. It’s a good idea to have legal advice when doing so because SEC regulations apply.
• Personal: Self-fund your business via your savings or the sale of property or other assets.

Bank and SBA loans are probably the best option, other than friends and family, for funding a medical billing business. You also may be able to obtain student loans for your training and certification.

Step 8: Apply for Medical Billing Business Licenses and Permits

Starting a medical billing business requires obtaining a number of licenses and permits from local, state, and federal governments.

Federal regulations, licenses, and permits associated with starting your business include doing business as (DBA), health licenses and permits from the Occupational Safety and Health Administration ( OSHA ), trademarks, copyrights, patents, and other intellectual properties, as well as industry-specific licenses and permits. 

You may also need state-level and local county or city-based licenses and permits. The license requirements and how to obtain them vary, so check the websites of your state, city, and county governments or contact the appropriate person to learn more. 

You could also check this SBA guide for your state’s requirements, but we recommend using MyCorporation’s Business License Compliance Package . They will research the exact forms you need for your business and state and provide them to ensure you’re fully compliant.

This is not a step to be taken lightly, as failing to comply with legal requirements can result in hefty penalties.

If you feel overwhelmed by this step or don’t know how to begin, it might be a good idea to hire a professional to help you check all the legal boxes.

Step 9: Open a Business Bank Account

Before you start making money, you’ll need a place to keep it, and that requires opening a bank account .

Keeping your business finances separate from your personal account makes it easy to file taxes and track your company’s income, so it’s worth doing even if you’re running your medical billing business as a sole proprietorship. Opening a business bank account is quite simple, and similar to opening a personal one. Most major banks offer accounts tailored for businesses — just inquire at your preferred bank to learn about their rates and features.

Banks vary in terms of offerings, so it’s a good idea to examine your options and select the best plan for you. Once you choose your bank, bring in your EIN (or Social Security Number if you decide on a sole proprietorship), articles of incorporation, and other legal documents and open your new account. 

Step 10: Get Business Insurance

Business insurance is an area that often gets overlooked yet it can be vital to your success as an entrepreneur. Insurance protects you from unexpected events that can have a devastating impact on your business.

Here are some types of insurance to consider:

• General liability: The most comprehensive type of insurance, acting as a catch-all for many business elements that require coverage. If you get just one kind of insurance, this is it. It even protects against bodily injury and property damage.
• Business Property: Provides coverage for your equipment and supplies.
• Equipment Breakdown Insurance: Covers the cost of replacing or repairing equipment that has broken due to mechanical issues.
• Worker’s compensation: Provides compensation to employees injured on the job.
• Property: Covers your physical space, whether it is a cart, storefront, or office.
• Commercial auto: Protection for your company-owned vehicle.
• Professional liability: Protects against claims from a client who says they suffered a loss due to an error or omission in your work.
• Business owner’s policy (BOP): This is an insurance plan that acts as an all-in-one insurance policy, a combination of the above insurance types.

Step 11: Prepare to Launch

As opening day nears, prepare for launch by reviewing and improving some key elements of your business. 

Essential software and tools

Being an entrepreneur often means wearing many hats, from marketing to sales to accounting, which can be overwhelming. Fortunately, many websites and digital tools are available to help simplify many business tasks.  

You may want to use industry-specific software, such as  RXNT or Kareo , to manage your billing, workflows, accounts receivables, and reporting.  

• Popular web-based accounting programs for smaller businesses include Quickbooks , Freshbooks , and Xero . 
• If you’re unfamiliar with basic accounting, you may want to hire a professional, especially as you begin. The consequences for filing incorrect tax documents can be harsh, so accuracy is crucial.

Create a website

Website development is crucial because your site is your online presence and needs to convince prospective clients of your expertise and professionalism. You can create your own website using services like WordPress, Wix, or Squarespace . This route is very affordable, but figuring out how to build a website can be time-consuming. If you lack tech-savvy, you can hire a web designer or developer to create a custom website for your business.

Your customers are unlikely to find your website, however, unless you follow Search Engine Optimization (SEO) practices. SEO will help your website appear closer to the top in relevant search results, a crucial element for increasing sales. 

Make sure that you optimize calls to action on your website. Experiment with text, color, size, and position of calls to action such as “Schedule Consultation Now”. This can sharply increase purchases.  

Here are some powerful marketing strategies for your future business:

• Targeted Educational Content: Develop informative content that educates healthcare providers on the complexities of medical billing, showcasing your expertise and positioning your business as a valuable resource in the field.
• Partnerships with Healthcare Consultants: Collaborate with healthcare consultants who can refer their clients to your services, leveraging their trust and expertise in the industry to build credibility for your medical billing business.
• Specialized Webinars and Workshops: Host webinars or workshops focusing on specific medical billing challenges or updates, attracting healthcare professionals seeking insights and solutions while establishing your business as an authority in the niche.
• Social Proof and Testimonials: Collect and showcase success stories from satisfied clients, using them as social proof on your marketing materials to build trust and demonstrate the effectiveness of your medical billing services.
• Leverage Local Publications: Feature your business in local healthcare publications or community newsletters, reaching out to nearby medical practices and clinics to increase your visibility within the local healthcare ecosystem.
• Targeted Direct Mail Campaigns: Develop targeted direct mail campaigns to reach healthcare providers in your area, emphasizing the cost-effectiveness and efficiency of your medical billing services.
• Engage in Online Forums and Groups: Participate in online forums and groups where healthcare professionals discuss industry challenges and solutions, providing insightful contributions that position your business as a knowledgeable and supportive partner.
• Utilize SEO for Niche Keywords: Optimize your online content for niche keywords related to medical billing challenges and solutions, ensuring that your business appears prominently in search engine results for relevant queries.
• Referral Programs for Clients and Partners: Implement referral programs that reward both existing clients and healthcare partners for referring new business to your medical billing services, creating a mutually beneficial network.
• Attend Healthcare Conferences: Actively participate in healthcare conferences and trade shows, where you can network with potential clients and showcase the benefits of your medical billing services through engaging presentations or booth displays.

Focus on USPs

Unique selling propositions, or USPs, are the characteristics of a product or service that sets it apart from the competition. Customers today are inundated with buying options, so you’ll have a real advantage if they are able to quickly grasp how your medical billing business meets their needs or wishes. It’s wise to do all you can to ensure your USPs stand out on your website and in your marketing and promotional materials, stimulating buyer desire. 

Global pizza chain Domino’s is renowned for its USP: “Hot pizza in 30 minutes or less, guaranteed.” Signature USPs for your medical billing business could be: 

• Streamlined collection to get your practice paid fast
• Medical billing and coding designed for cardiology practices
• Lowest medical billing rates in town

You may not like to network or use personal connections for business gain. But your personal and professional networks likely offer considerable untapped business potential. Maybe that Facebook friend you met in college is now running a medical billing business, or a LinkedIn contact of yours is connected to dozens of potential clients. Maybe your cousin or neighbor has been working in medical billing for years and can offer invaluable insight and industry connections. 

The possibilities are endless, so it’s a good idea to review your personal and professional networks and reach out to those with possible links to or interest in medical billing. You’ll probably generate new customers or find companies with which you could establish a partnership. 

Step 12: Build Your Team

If you’re starting out small from a home office, you may not need any employees. But as your business grows, you will likely need workers to fill various roles. Potential positions for a medical billing business include:

• Medical Billers and Coders – assist with medical billing and coding
• Sales Reps – call on medical practices, make sales
• Marketing Lead – create and implement marketing strategies
• General Manager – scheduling, accounting

At some point, you may need to hire all of these positions or simply a few, depending on the size and needs of your business. You might also hire multiple workers for a single role or a single worker for multiple roles, again depending on need. 

Free-of-charge methods to recruit employees include posting ads on popular platforms such as LinkedIn, Facebook, or Jobs.com. You might also consider a premium recruitment option, such as advertising on Indeed , Glassdoor , or ZipRecruiter . Further, if you have the resources, you could consider hiring a recruitment agency to help you find talent. 

Step 13: Run a Medical Billing Business – Start Making Money!

If you’re experienced in medical billing, or if you want to learn, now’s a great time to get in on the action, as the industry is booming. You’d be providing an invaluable service while making a good living at the same time. Once you’re certified, you’d just need a computer and software and off you’ll go! 

You’ve now got some real business knowledge, so it’s time to start your entrepreneurial journey into medical billing. 

• Medical Billing Business FAQs

Medical billing can be quite profitable. The more you collect for your clients, the more you make. It is, however, a competitive industry and you need to be a good sales person to acquire clients.

Since so much is done digitally, you’re not limited by geography, so there’s really no limit to how much your business could grow. You’ll just need to grow your team of certified medical billers over time.

Medical billing companies provide billing and collection services for medical practices. They make a percentage of the monies collected, usually 7–10%.

You could start a medical billing business on a small scale as a side hustle. Your regular job would probably have to allow flexible hours to make sure you can handle billing issues as they arise.

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

• Decide if the Business Is Right for You
• Hone Your Idea
• Brainstorm a Medical Billing Company Name
• Create a Medical Billing Business Plan
• Register Your Business
• Register for Taxes
• Fund your Business
• Apply for Medical Billing Business Licenses and Permits
• Open a Business Bank Account
• Get Business Insurance
• Prepare to Launch
• Build Your Team
• Run a Medical Billing Business - Start Making Money!

Subscribe to Our Newsletter

Featured resources.

18 Elderly Care Business Ideas

Carolyn Young

Published on December 1, 2022

The number of Americans age 65 and up is increasing fast and set to hit 80 million by 2040. All those elderly people will need a great deal ofmedica ...

17 Best Healthcare Business Ideas

Published on November 4, 2022

The healthcare industry is booming and expected to continue growing as more Americans age and require healthcare services. The emergence of morecoro ...

17 Business Ideas that Help the Community

Esther Strauss

Published on July 29, 2022

Just about everybody wants to live in a warm, welcoming close-knit community, and you can help build one by starting a business that helps peopleliv ...

No thanks, I don't want to stay up to date on industry trends and news.

How to Start a Medical Billing Business

Main Sections In This Post Steps To Starting A Medical Billing Business Points to Consider Knowledge Is Power Featured Video

In this post, you’ll find a step-by-step guide to starting a medical billing business.

In addition, we will give you an overview of what you can expect from operating a medical billing business and help you make better decisions and gain clarity.

You can access the latest resources in our “Knowledge Is Power” section, which can be used during the startup phase and once your medical billing business is fully operational.

There is an abundance of information available to explore. If you like this post, consider sharing it with others and bookmarking it for future reference.

Let’s get started with the steps.

The Steps to Start Your Medical Billing Business

Below are the steps to starting a medical billing business.

Each step is linked to a specific section, allowing you to jump to your desired section or scroll to follow the steps in order.

• An Overview of What You’re Getting Into
• Medical Billing Business Overview
• Researching Your Medical Billing Business
• Looking Startup and Operating Costs
• Creating Your Mission Statement
• Creating A Unique Selling Proposition (USP)
• Choose a Medical Billing Business Name
• Register Your Company
• Create Your Corporate Identity
• Writing a Business Plan
• Banking Considerations
• Getting the Funds for Your Operation
• Software Setup
• Business Insurance Considerations
• Supplier and Service Provider Considerations
• Setting Your Prices
• Physical Setup
• Creating a Website
• Hiring Employees
• Getting Customers Through the Door

1. An Overview of What You’re Getting Into

It is essential to have a strong understanding of what you’re getting into. The more you know what to expect, the better your decisions will be and the fewer surprises you’ll encounter.

Before starting your medical billing business, there are many points to consider, the pros and cons of owning and operating your business, how passionate you are about your business, getting the right advice, and more.

When you consider these crucial points, you’ll better understand what you are getting into and can avoid many problems you could encounter if you bypass these issues.

Take the time to look at these considerations from the following link before starting your business, and you will gain the information to help you make the right decisions.

See our page on Critical Points to Consider before starting your business.

2. Gaining an Overview of Owning a Medical Billing Business

Next, let’s discuss the issues that will give you an overview of what to expect from owning and running a medical billing business.

In this step, we will be looking at the following sections:

a.) A Quick Overview of Owning a Medical Billing Business b.) Medical Billing Business Models c.) Challenges You Could Face When Starting and Operating a Medical Billing Business

a.) A Quick Overview of Owning a Medical Billing Business

A medical billing business is a service-oriented enterprise that handles the intricate process of medical billing and coding for healthcare providers.

Its primary function revolves around translating medical services rendered to patients into billable claims for insurance companies or patients themselves.

These businesses act as intermediaries between healthcare providers and payers, ensuring accurate reimbursement for services provided.

Day-to-Day Tasks in Running a Medical Billing Business

Client Communication and Onboarding

Initial client interactions involve understanding the unique needs of healthcare providers. This includes assessing their current billing practices, software systems used, and any specific requirements.

Onboarding new clients entails gathering necessary documentation, such as patient records and insurance information, to establish a seamless billing process.

Data Entry and Coding

A significant portion of daily tasks involves entering patient information, diagnoses, and treatment codes into billing software accurately.

Medical billers must have a thorough understanding of medical coding systems such as ICD-10 and CPT, ensuring that codes are correctly assigned to each service provided.

Claim Submission and Follow-Up

Once claims are generated, they are submitted electronically to insurance companies or other payers for processing. Medical billers monitor the status of claims, identifying any rejections or denials.

Follow-up activities involve investigating and resolving issues that may arise, such as missing information or discrepancies in billing.

Payment Posting and Reconciliation

As payments are received from insurance companies or patients, medical billers post these transactions to the appropriate accounts within the billing system.

They reconcile payments with outstanding claims, identifying any discrepancies or underpayments that require further attention.

Reporting and Analysis

Regular reporting is essential for tracking key performance indicators, such as claim submission rates, reimbursement rates, and average payment times.

Analyzing these metrics helps identify areas for improvement and ensures the financial health of the medical billing business and its clients.

Compliance and Regulation

Staying up-to-date with evolving healthcare regulations and compliance standards is crucial in the medical billing industry.

Medical billers must adhere to guidelines set forth by entities such as HIPAA (Health Insurance Portability and Accountability Act) to safeguard patient privacy and maintain data security.

In summary, running a medical billing business involves managing a range of tasks essential for efficient revenue cycle management in healthcare settings.

From client communication to claim submission and compliance, attention to detail and expertise in medical billing processes are paramount for success.

b.) Medical Billing Business Models

Types of Setups and Business Models for a Medical Billing Business

Outsourced Billing Services :

• Operating remotely, providing billing services to multiple healthcare providers.
• Typically, billing specialists handle tasks from claim submission to payment posting.

In-House Billing Departments :

• Healthcare providers establish their billing departments, hiring staff to handle billing processes.
• Offers greater control over the billing process but requires significant investment in infrastructure and personnel.

Specialized Billing Software Companies :

• Developing and selling billing software tailored to the needs of healthcare providers.
• Revenue generated through software sales or subscription fees.

Consulting and Training Services :

• Providing consulting services to healthcare practices on optimizing their billing processes.
• Offers training programs for medical billers and coders.

Hybrid Models :

• Combining elements of outsourced billing services with in-house software solutions.
• Allows for customization while leveraging external expertise.

Niche Focus :

• Specializing in serving a particular medical specialty or type of healthcare provider.
• Enables targeted marketing and tailored services to meet specific industry needs.

Choosing a suitable business model from the beginning is crucial, as switching your model later is more challenging.

Focusing on a niche allows you to adapt your products and services to a specific group of customers.

Consider becoming a specialist instead of trying to be a business that offers everything to everyone.

Identifying a business model that feels right to you is essential and can give you a better chance of succeeding.

c.) Challenges You Could Face When Starting and Operating a Medical Billing Business

Challenges in the Startup Phase of a Medical Billing Business

Regulatory Compliance:

Navigating complex healthcare regulations, such as HIPAA, requires meticulous attention to detail to ensure compliance and avoid penalties.

Establishing Credibility:

Building trust with potential clients in a competitive market can be challenging without a track record or established reputation.

Technology Implementation:

Investing in suitable billing software and ensuring staff are trained to use it efficiently can be a significant hurdle, especially for new businesses with limited resources.

Client Acquisition:

Securing initial clients can be difficult without a solid marketing strategy and networking efforts, particularly when competing against established firms.

Cash Flow Management:

Balancing expenses with limited revenue during the startup phase requires careful budgeting and financial planning to sustain operations.

Challenges When Operating a Medical Billing Business

Client Retention:

Maintaining long-term client relationships and ensuring satisfaction amid changing industry standards and client needs can be challenging.

Staff Turnover:

Recruiting and retaining skilled billing specialists in a competitive job market is crucial to maintaining service quality and client satisfaction.

Technology Updates:

Keeping up with advancements in billing software and technology to remain competitive and meet evolving client demands requires ongoing investment and adaptation.

Claims Processing Errors:

Minimizing errors in claims submission and coding is essential to avoid payment delays or denials, requiring continuous training and quality control measures.

Market Saturation:

Navigating a saturated market with increasing competition from both established firms and new entrants poses challenges in maintaining market share and profitability.

In summary, starting and operating a medical billing business involves overcoming various challenges, from regulatory compliance and technology implementation to client acquisition and retention.

Addressing these challenges requires strategic planning, adaptability, and a commitment to delivering high-quality services.

3. Research

Quality information plays a significant role in achieving success.

Continuous research is vital. The more you know, the easier it is to operate your business.

a.) Demand, the Competition and Your Location b.) Target Audience

a.) Demand, the Competition and Your Location

Determining the demand for your products and services before starting your medical billing business is essential. Offering high quality and reasonable prices is not enough.

There must be enough demand for what you plan to offer, or opening your business doesn’t make sense.

A lack of demand will lead to closing before you see any success, and you could have a mountain of debt that’s challenging to repay.

In addition to market demand, you need to consider if the market is saturated with what you plan to offer.

With a saturated market, gaining market share won’t be easy unless you offer something your competitors don’t.

You also need to consider if the competition could easily copy your idea. If so, competitors are already established, so they could take most of the market share for your idea.

Competition:

When looking at the competition, focus on what you are up against. Understand your competition, what they provide and their strengths and weaknesses.

You may be able to bring something new to the marketplace instead of just going head-to-head with the competition.

Understanding what you are up against is crucial when starting a new business.

Choosing Your Location:

Ideally, you should focus on a location that balances sufficient demand with a manageable level of competition. Moreover, affordability is another crucial consideration.

While a highly populated area might provide greater exposure, you must ensure that the increased expenses won’t outweigh your profits.

Opting for cheaper rent may seem tempting, but you must ensure the location has enough customers to provide enough revenue for your medical billing business to be profitable and survive.

In conclusion, choosing the right location with balanced supply and demand is crucial for your business’s success.

Take the time to thoroughly research and analyze potential locations to make an informed decision.

For more, see the Demand for Your Products and Services and Choosing The Best Location for Your Business.

b.) Target Audience

Benefits of Understanding Your Target Audience:

• Customization: Understanding your target audience allows you to tailor your products, services, and offers to meet their specific needs and preferences. This customization increases the likelihood of satisfying customers and fostering loyalty.
• Efficiency: With a thorough understanding of your target audience, you can focus your resources on providing the products and services that are most relevant and appealing to them. This targeted approach improves efficiency and minimizes wasted effort and resources.
• Competitive Advantage: By catering to the needs and preferences of your target audience, you differentiate yourself from competitors who may offer a one-size-fits-all approach. This competitive advantage can help you attract and retain customers in a crowded market.
• Market Insights: Understanding your target audience provides valuable insights into market trends, preferences, and behavior. This knowledge allows you to anticipate changes in demand and stay ahead of the competition by adapting your offerings accordingly.
• Customer Satisfaction: Meeting the needs and preferences of your target audience results in higher levels of customer satisfaction. Satisfied customers are more likely to return for repeat business and recommend your products or services to others, contributing to long-term success.

Target Market Ideas:

• Small to Medium-sized Healthcare Practices
• Independent Physicians
• Dental Clinics
• Physical Therapy Centers
• Chiropractic Clinics
• Mental Health Practices
• Outpatient Surgery Centers
• Urgent Care Facilities
• Specialty Medical Practices (e.g., Dermatology, Cardiology, Oncology)
• Home Healthcare Agencies
• Medical Billing Software Companies
• Healthcare Consulting Firms
• Medical Coding Schools and Training Institutes
• Medical Billing Associations and Organizations
• Healthcare Startups and Entrepreneurs

Understanding your target audience enables you to identify and prioritize potential customers and businesses most likely to benefit from the services of a medical billing business.

A targeted approach increases the effectiveness of your marketing efforts and enhances your overall business strategy.

4. Looking Startup and Operating Cost:

Understanding the financial aspect of your business and making good decisions based on the facts are crucial factors in succeeding.

You will struggle to manage a successful operation without investing the time and effort necessary to understand the financials of your medical billing business.

This section has a lot to cover, and these are critical steps in starting and operating your business.

The section is broken up into the following:

a.) Start-up Cost:

In this step, we will look at the importance of getting accurate estimates and a simple list to help you understand your needs.

b.) Monthly Expenses:

Expenses must be monitored, or the operation could be jeopardized. A sample list of monthly expenses is provided, which can be used to generate ideas for your setup.

c.) Best  Practices

Well take a look at what you can do to ensure you are always on top of the financial well being of your operation.

Let’s get started!

a.) Start-Up Costs:

Accurately estimating startup costs is crucial for a smooth transition from planning to opening your medical billing business. Underestimating may lead to running out of funds before opening, while overestimating can deter potential investors due to perceived high risk.

Factors influencing costs include business model, operational size, location, employment needs, equipment purchases, and leasing expenses. To estimate, compile a comprehensive list of requirements and obtain price quotes. Researching may uncover additional expenses to include.

Sample estimates can offer insights, but exact startup costs vary widely due to individual setup variations. Considering numerous variables, from software needs to office space expenses, precise figures are elusive.

Conclusively, researching and obtaining accurate estimates remain the best method for determining if starting a medical billing business aligns with your financial capabilities and objectives.

Sample List: Startup Costs for a Medical Billing Business

The purpose of the list below is to focus on the items more than the numbers because these are general samples, and your figures will be different.

Office Space:

• Rent or Lease: $2,500 – $5,000 (First month’s rent plus security deposit)

Equipment and Software:

• Computers: $1,500 – $3,000
• Medical Billing Software: $1,000 – $2,500
• Office Furniture: $1,000 – $3,000

Licenses and Permits:

• Business License: $100 – $500
• HIPAA Compliance: $500 – $1,000

Initial Marketing and Advertising:

• Website Development: $500 – $2,000
• Marketing Materials (Business Cards, Brochures): $200 – $500

Professional Services:

• Legal Fees (Incorporation, Contracts): $1,000 – $2,000
• Accounting Services (Setup, Initial Consultation): $500 – $1,500

Employee Expenses (if applicable):

• Employee Salaries (First month): $3,000 – $6,000
• Employee Benefits (Health Insurance, Payroll Taxes): $1,000 – $3,000

Miscellaneous Expenses:

• Office Supplies: $200 – $500
• Utilities (First month): $200 – $500

Grand Total (Estimated Range): $12,500 – $31,000

For more, refer to our article on Estimating Startup Costs.

b.) Monthly Operating Costs:

Your monthly expenses will largely mirror the startup costs discussed earlier, with numerous variables influencing the final figures.

Factors such as staffing levels—whether you run the business independently or with a full team—significantly impact monthly expenses.

Additionally, the location of your business plays a pivotal role, with prime areas demanding higher costs compared to less-desirable locations.

Specific monthly expenses may vary, including loan payments, marketing initiatives, and maintenance costs. Typical expenses encompass utilities, payroll, and operational costs.

Maintaining optimal business operations and managing revenue fluctuations necessitates keeping expenses low.

However, it’s imperative to prioritize cost reduction without compromising quality, customer service, or productivity. Achieving this balance ensures the sustainability and profitability of your medical billing business over time.

Sample List of Monthly Expenses for a Mid-Sized Medical Billing Business

Again, the purpose of the list below is to focus on the items in the list more than the numbers. The numbers are a general idea, and your numbers will differ.

Loan Repayments:

• $1,000 – $3,000 (Varies based on loan amount and terms)
• Salaries for Employees: $5,000 – $10,000
• Payroll Taxes and Benefits: $1,000 – $3,000
• Electricity: $200 – $500
• Water and Sewer: $100 – $300
• Internet and Phone: $100 – $300

Office Rent or Lease:

• $2,500 – $5,000
• Liability Insurance: $200 – $500
• Workers’ Compensation: $100 – $300

Marketing and Advertising:

• Online Marketing (SEO, PPC): $500 – $2,000
• Print Advertising: $200 – $500
• Legal Consultation: $500 – $1,500
• Accounting Services: $500 – $1,500

Office Supplies and Maintenance:

• Repairs and Maintenance: $100 – $300

Software Subscriptions:

• Medical Billing Software: $200 – $500
• Other Software Tools: $100 – $300

Grand Total (Estimated Range): $11,600 – $28,000

Effective financial management is crucial for your business. By doing so, you will clearly understand its performance.

With this information and understanding you will have the ability to to manage your business with more control.

For more, see, Critical Points About Small Business Finances

5. Create Your Mission Statement

A mission statement serves as a guiding principle for your medical billing business, articulating its purpose and core values.

It helps you stay focused on your objectives and clarifies the main benefit you provide to customers and the community.

By defining your mission, you establish a clear direction for your business and align your actions with your overarching goals.

This clarity enables you to make informed decisions and prioritize activities that contribute to your business’s success.

Examples of Mission Statements for a Medical Billing Business:

• “Our mission is to streamline revenue cycle management for healthcare providers by delivering accurate, efficient, and personalized medical billing solutions.”
• “We are committed to maximizing reimbursements and minimizing administrative burden for healthcare practices through innovative billing technologies and unparalleled customer service.”
• “Our mission is to empower healthcare providers to focus on patient care by providing reliable, transparent, and cost-effective medical billing services tailored to their unique needs.”
• “At our medical billing business, we strive to enhance the financial health of healthcare organizations by optimizing revenue streams and ensuring compliance with industry regulations.”
• “Our mission is to become the trusted partner of healthcare providers nationwide, delivering comprehensive billing solutions that drive efficiency, profitability, and patient satisfaction.”

For more, see How To Create a Mission Statement.

6. Creating A Unique Selling Proposition (USP)

A Unique Selling Proposition (USP) is crucial for distinguishing your medical billing business from competitors in the market.

It helps identify and create something that sets your business apart, attracting customers and driving growth.

By highlighting your unique strengths, capabilities, or value proposition, you can effectively communicate why potential clients should choose your services over others.

Developing a clear USP enables you to target specific market segments, address customer needs more effectively, and establish a memorable brand identity.

Examples of Unique Selling Propositions for a Medical Billing Business:

• “Guaranteed Faster Reimbursements”: Offering a promise of expedited reimbursement processing compared to industry standards, ensuring healthcare providers receive payments promptly.
• “Personalized Revenue Optimization Solutions”: Tailoring billing strategies and solutions to the specific needs and goals of each healthcare practice, maximizing revenue potential and efficiency.
• “Comprehensive Compliance Assurance”: Providing comprehensive compliance services and expertise to ensure adherence to regulatory standards, reducing the risk of audits and penalties.
• “Advanced Technology Integration”: Leveraging cutting-edge billing software and technology to streamline processes, enhance accuracy, and improve overall efficiency.
• “Dedicated Customer Advocacy Team”: Offering a dedicated team of billing experts committed to advocating for clients’ financial interests, resolving issues promptly, and providing exceptional customer service.

7. Choose a Business Name

Choosing a Name for Your Medical Billing Business:

When selecting a name for your medical billing business, opt for something catchy, appropriate for the industry, easy to pronounce, and memorable.

Take your time in this process, as business names are often permanent.

Additionally, ensure the availability of a matching domain name for your online presence, and verify that your desired name isn’t already registered by another business.

Here Is a List of Sample Medical Billing Business Names:

• MedFin Solutions
• Precision Billing Services
• Apex Revenue Management
• SwiftClaim Solutions
• AccuMed Billing
• ClearView Healthcare Billing
• ProClaim Partners
• EliteMed Revenue Solutions
• VitalEdge Billing
• PrimeCare Billing Group
• AlphaMed Revenue Services
• RevenueGuard Solutions
• MedStream Billing Experts
• OptiBill Healthcare Solutions
• MedSync Billing Services
• Reliance Medical Billing
• Visionary Revenue Management
• Excelerate Billing Solutions
• AlphaClaim Healthcare Billing
• MedPro Revenue Partners
• Pinnacle Healthcare Billing
• Streamline Medical Billing
• RevenueMax Solutions
• SwiftCare Billing Experts
• NovaMed Revenue Management
• PrecisionMed Billing Group
• Optima Revenue Services
• MedWave Billing Solutions
• Summit Healthcare Billing
• PrimoMed Revenue Management

This list can serve as inspiration to spark your creativity and develop an original name that resonates with your business vision and objectives.

For more, see the following articles:

• How To Register a Business Name
• Registering a Domain Name For Your Business

8. Register Your Company

Ensuring Legal Compliance for Your Medical Billing Business:

Ensuring the legality of your medical billing business is crucial for long-term success and credibility.

Consulting with a legal professional can help ensure that your business is set up correctly, benefiting from tax advantages, mitigating liability risks, and remaining compliant with relevant regulations.

Common Types of Registrations for a Medical Billing Business:

• Sole Proprietorship: A simple and common structure where an individual operates the business.
• Partnership: Formed when two or more individuals share ownership and responsibility for the business.
• Limited Liability Company (LLC): Offers personal liability protection while maintaining flexibility in management and taxation.
• Corporation: Provides the highest level of personal liability protection but involves more complex legal requirements and formalities.

Permits and Licenses for a Medical Billing Business:

• Business License: Obtained from local authorities to legally operate your business in a specific area.
• Professional License: Depending on state regulations, medical billing professionals may require specific licenses or certifications.
• HIPAA Compliance: Ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations to protect patient information.
• Tax ID Number (EIN): Required for tax purposes and often necessary for opening business bank accounts and hiring employees.
• Sales Tax Permit: If your business sells taxable goods or services, you may need a permit to collect sales tax from customers.
• Zoning Permit: Ensures that your business location complies with local zoning regulations and is suitable for commercial use.
• Health Department Permit: If your business involves handling medical records or sensitive information, you may need a permit from the health department.

Ensuring compliance with these registrations, permits, and licenses is essential for the legality and credibility of your medical billing business.

It’s advisable to consult with legal and regulatory professionals to navigate the requirements effectively.

Registration:

• How to Register Your Business
• How To Register a DBA
• How to Register a Trademark
• How to Get a Business License

Business Structures:

• How to Choose a Business Structure
• Pros & Cons of a Sole Proprietorship
• How To Form an LLC
• How To Register a Business Partnership
• How To Form a Corporation
• How To Choose a Business Registration Service

9. Create Your Corporate Identity

A Corporate Identity (ID) is a visual representation of your business, encompassing components like your logo, business cards, website, signage, stationery, and promotional materials.

Maintaining a consistent and professional design across these elements is essential for making a lasting impression on both new and existing customers.

A cohesive corporate identity reinforces brand recognition, communicates professionalism, and builds trust with your target audience. Investing in a strong corporate identity can significantly enhance the overall perception and reputation of your medical billing business.

You can see our pages for an overview of your logo , business cards , website , and business sign , or see A Complete Introduction to Corporate Identity Packages.

10. Writing a Business Plan

A business plan serves as a vital document, essential for securing financing and attracting investors. It also acts as a guiding tool, providing direction during both the startup phase and full operation of your medical billing business.

Creating a Vision:

When crafting a business plan, you’re essentially painting a picture of what your business will look like when fully operational. This process requires significant time, consideration, and effort to articulate essential details.

Various Options Available:

You have several options for creating your business plan. You can start from scratch, enlist the help of a professional, utilize templates, or leverage specialized business plan software.

Regardless of the approach, active participation is crucial, especially when seeking external assistance.

Adaptability and Optimization:

It’s important to recognize that your business plan and operations may evolve over time.

Market changes, operational insights, and experience may prompt adjustments to your initial plan.

Regularly reviewing and optimizing your business plan ensures its relevance and effectiveness in guiding your business towards success.

Business Plan Sample Template for a Medical Billing Business

Below is a business plan that serves as a template.

You can adapt it to fit your medical billing business.

Business Plan Template for a Medical Billing Business

1. Executive Summary: Provide an overview of your medical billing business, including your mission statement, business goals, target market, competitive advantage, and financial projections.

2. Company Description: Detail your business structure, ownership, location, and legal considerations. Explain the nature of your medical billing services and your unique value proposition.

3. Market Analysis: Conduct market research to understand the demand for medical billing services, target demographics, industry trends, and competitor analysis.

4. Organization and Management: Outline the organizational structure of your business, roles and responsibilities of key personnel, and any strategic partnerships or outsourcing arrangements.

5. Services Offered: Describe the range of medical billing services you will provide, including coding, claims processing, revenue cycle management, and any additional value-added services.

6. Marketing and Sales Strategy: Detail your marketing plan, including branding, advertising, lead generation, and customer acquisition strategies. Outline your sales approach and tactics for converting leads into clients.

7. Funding Request: If seeking financing, specify the amount of funding required, its purpose, and how it will be used to support your business growth and operations.

8. Financial Projections: Present detailed financial forecasts, including income statements, cash flow projections, and balance sheets for the next three to five years.

9. Appendix: Include any additional information or supporting documents relevant to your business plan, such as resumes of key team members, market research data, legal documents, and industry certifications.

See How to Write a Business Plan for information on creating yours.

11. Banking Considerations

When selecting a bank for your medical billing business, opt for one with a strong focus on small businesses, a solid reputation, and a local presence.

Cultivating a professional relationship with your banker can provide valuable advice and support, particularly during challenging times.

Maintaining separate business accounts simplifies financial management, aiding in expense tracking and tax preparation.

Additionally, having a merchant account facilitates credit and debit card payments, enhancing customer convenience and boosting sales.

Choose your banking partner wisely to streamline financial operations and ensure smooth business transactions.

For more, see How to Open a Business Bank Account. You may also want to look at What Is a Merchant Account and How to Get One.

12. Getting the Funds for Your Operation

Securing funding for your medical billing business is crucial for a successful start.

Here are some tips to navigate the process:

• Exploring Funding Options: Investigate traditional lenders, private loans, investors, and asset sales as potential sources of funding. Additionally, research government grants tailored to small businesses.

Considerations When Meeting with a Loan Officer:

• Business Plan: Present a detailed business plan outlining your business model, target market, revenue projections, and financial forecasts.
• Credit History: Be prepared to discuss your personal and business credit history, demonstrating your ability to manage finances responsibly.
• Collateral: Understand the lender’s requirements for collateral, which may include business assets or personal guarantees.
• Loan Terms: Discuss the loan amount, interest rates, repayment terms, and any associated fees or penalties.
• Risk Assessment: Address potential risks associated with your business venture and outline strategies to mitigate them.

Documents Needed to Apply for a New Medical Billing Business Loan:

• Business Plan: A comprehensive plan detailing your business goals, strategies, and financial projections.
• Financial Statements: Provide personal and business financial statements, including income statements, balance sheets, and cash flow projections.
• Credit History: Submit your personal and business credit reports to demonstrate your creditworthiness.
• Legal Documentation: Include legal documents such as business licenses, permits, and registrations.
• Collateral Information: Provide details of any collateral you are offering to secure the loan.
• Tax Returns: Submit personal and business tax returns for the past few years to assess your financial stability.

By preparing thoroughly and providing necessary documentation, you can increase your chances of securing the funding needed to launch your medical billing business.

For more, see the following:

• Getting a Small Business Loan
• SBA Small Business Grants
• Search: Medical Billing Business Start-up Loans
• Search: Grants For a Medical Billing Business

13. Software Setup

Researching software for your medical billing business is crucial for efficient operations. Here’s why:

• Implementation Ease: It’s simpler to adopt software from the outset rather than switching systems later.
• Company Reliability: Opt for established software providers to ensure ongoing support and reliability.
• Trial Periods: Utilize demos to assess software suitability before committing.
• User Feedback: Reviews and forums offer valuable insights from other users.
• Training Availability: Check if training is provided, either by the company or external sources, to maximize software utilization.
• Financial Management: Look into software for expense tracking and financial document preparation, crucial for tax filing.

Common software types for medical billing businesses include:

• Medical Billing Software: Manages patient billing, claims processing, and reimbursement tracking.
• Practice Management Software: Facilitates scheduling, patient records management, and administrative tasks.
• Accounting Software: Tracks finances, generates invoices, and prepares financial statements.
• Electronic Health Record (EHR) Software: Records patient health information, treatment plans, and medical history.
• Data Security Software: Ensures compliance with data protection regulations and safeguards sensitive patient information.

Consulting with your accountant or bookkeeper can help determine the best software solutions for your business needs.

Check out Google’s latest search results for software packages for a medical billing business.

14. Get The Right Business Insurance

Business Insurance for a Medical Billing Business:

Importance of Insurance:

• Business insurance is crucial to protect your medical billing business against unforeseen incidents and liabilities that could arise during operations.

Comprehensive Coverage:

• Ensure your insurance coverage encompasses protection for customers, employees, yourself, visitors, property, and other potential liabilities associated with your business activities.

Professional Liability Insurance:

• Consider acquiring professional liability insurance, also known as errors and omissions insurance, to safeguard your business against legal claims and lawsuits arising from errors or negligence in your services.

Business Interruption Insurance:

• Business interruption insurance provides financial coverage in the event of an involuntary shutdown due to unforeseen circumstances such as natural disasters, fires, or other incidents. It helps cover lost income and operating expenses during the period of disruption, ensuring continuity of your business.

Home-Based Business Considerations:

• If you operate or manage your medical billing business from home, inform your home insurance provider about your business activities. Operating a business from home could impact your existing home insurance policy, so it’s essential to ensure proper coverage for your business operations.

Expert Guidance:

• Utilize the expertise of a competent insurance broker to assess your business’s unique insurance needs and recommend suitable coverage options. An experienced broker can help you navigate through various insurance policies and ensure you have adequate protection tailored to your business requirements.

Continuous Review:

• Regularly review your insurance coverage to accommodate any changes in your business operations, growth, or new risks that may emerge over time. Keeping your insurance policies up-to-date ensures comprehensive protection for your medical billing business against potential liabilities and risks.

For more, see What to Know About Business Insurance . You can also browse the latest Google search results for medical billing business insurance .

15. Suppliers and Service Providers

Importance of Supplier and Service Provider Relationships:

Crucial Partnership:

• Establishing strong relationships with suppliers and service providers is essential for the success of your business operations.

Reliability and Trustworthiness:

• Reliable and trustworthy suppliers ensure consistent access to quality products and services, minimizing disruptions in your business operations.

Cost Efficiency:

• Partnering with reputable suppliers allows you to negotiate competitive prices, enabling you to offer cost-effective solutions to your customers while maximizing your profit margin.

Inventory Management:

• Suppliers play a vital role in inventory management, ensuring that you always have the necessary supplies to meet customer demands and maintain operational efficiency.

Mutual Benefit:

• Treating suppliers and service providers with respect and ensuring mutual financial benefit fosters a positive working relationship, leading to long-term collaboration and support.

Items and Services from Suppliers and Service Providers:

• Medical billing software and technology solutions
• Office supplies and equipment (computers, printers, etc.)
• Billing and coding resources and reference materials
• Training and education programs for staff
• IT support and maintenance services
• Data security and compliance solutions
• Marketing and promotional materials
• Legal and regulatory compliance services
• Financial services (accounting, bookkeeping, etc.)
• Customer support and assistance services

For more information, see How To Choose a Supplier.

16. Setting Prices

Benefits of Researching Pricing for Starting a Medical Billing Business:

Optimized Sales Strategy:

• Researching pricing allows you to develop a competitive pricing strategy tailored to your target market, maximizing sales potential.

Profit Maximization:

• By setting prices appropriately, you can ensure profitability and cover operational expenses without compromising quality or service.

Market Alignment:

• Understanding the current market landscape enables you to align your pricing with industry standards and customer expectations, enhancing market acceptance and competitiveness.

Value Emphasis:

• Researching pricing allows you to emphasize the value proposition of your services, ensuring that customers perceive your offerings as worthwhile investments.

Balanced Approach:

• Striking a balance between competitive pricing and value perception ensures that you attract customers while maintaining profitability, contributing to the long-term sustainability of your medical billing business.

See the following for more:

• Setting the Price of Your Products and Services
• Search Results for Pricing Strategies for a Medical Billing Business.

17. Physical Setup

Considerations for Medical Billing Business Layout:

• Efficiency: Arrange workstations and equipment to optimize workflow and minimize unnecessary movement.
• Accessibility: Ensure easy access to essential tools, documents, and resources to streamline tasks.
• Safety: Implement safety protocols and ergonomic designs to prevent accidents and promote employee well-being.
• Privacy: Maintain confidentiality by creating designated areas for sensitive information and client interactions.

Business Signs:

• Main Business Sign: Install a prominent sign displaying your business name and logo for visibility and brand recognition.
• Interior Signs: Add signs to guide clients to relevant areas such as waiting rooms, consultation rooms, and restrooms.
• Safety Signs: Place signs near exits, emergency exits, and hazardous areas to ensure compliance with safety regulations.
• Professionalism: Invest in well-designed signs that reflect professionalism and attention to detail, enhancing the overall image of your business.

Office Setup:

• Time Management: Organize your office layout to facilitate efficient time management and task prioritization.
• Productivity: Maintain a clutter-free workspace to minimize distractions and maximize productivity.
• Equipment: Ensure your office is equipped with necessary tools, software, and technology to support effective business operations.
• Organization: Implement storage solutions and filing systems to keep documents and supplies organized and easily accessible.
• Comfort: Create a comfortable and ergonomic work environment to promote employee satisfaction and well-being, ultimately enhancing productivity and performance.
• Considerations for the Setup of Your Office
• Considerations for Your Company Sign.

18. Creating a Website

Importance of a Website for Your Medical Billing Business:

A website serves as the primary platform for your medical billing business, offering vital information about your services, products, and promotions. Unlike social media accounts, a website provides full control and ownership when you host and register a domain name.

Key Functions of a Website:

• Contact Point: Acts as the main point of contact for potential clients, providing essential information about your business.
• Marketing Tool: Utilize your website for marketing purposes, including blogging about industry insights and tips to establish credibility and expertise.
• Customer Engagement: Engage with customers by offering valuable content tailored to their needs, fostering trust and loyalty.

In summary, a website is indispensable for your medical billing business, offering control, credibility, and a platform for effective customer engagement and marketing strategies.

For more, see How to Build a Website for Your Business .

19. Hiring Employees

Running a Medical Billing Business: Considerations for Growth

Solo Operation vs. Hiring Employees:

• Running your medical billing business alone initially can help control costs, especially during the early stages.
• Payroll expenses are significant, particularly at the outset, making solo operation an attractive option.

Transitioning to Hiring Employees:

• As your business expands, managing it alone may become overwhelming, necessitating the hiring of employees.
• Hiring qualified personnel with strong work ethics is crucial for maintaining business efficiency and reputation.

Job Positions or Outsourced Services for a Growing Medical Billing Business:

• Billing Specialist: Handles claim submissions, payment processing, and insurance verification.
• Coding Specialist: Ensures accurate medical coding for claims submission and compliance with industry standards.
• Accounts Receivable Specialist: Manages outstanding invoices, follows up on unpaid claims, and reconciles accounts.
• Customer Service Representative: Provides assistance to clients, resolves billing inquiries, and maintains positive client relationships.
• IT Support: Manages technical infrastructure, troubleshoots software issues, and ensures data security.
• Marketing Specialist: Develops marketing strategies, manages online presence, and generates leads to attract new clients.
• Compliance Officer: Ensures adherence to healthcare regulations, conducts audits, and implements compliance measures.
• Outsourced Services: Consider outsourcing tasks such as bookkeeping, payroll processing, or legal compliance to specialized firms to streamline operations and focus on core business functions.

By considering these job positions or outsourced services, you can effectively scale your medical billing business while maintaining operational efficiency and quality service delivery.

For more, see How and When to Hire a New Employee.

20. Getting Customers Through the Door

When you have reached this step, your business is set up and ready to go, with one more final step, which is important: getting customers through the door.

There are numerous ways to do this, like advertising, having a grand opening , word of mouth, etc.

The following sections will give you a few ideas to spark your creativity and draw attention to your new medical billing business.

In this step, we’ll cover the following sections:

a.) Marketing Considerations b.) The Market Can Guide You c.) Sample Ad Ideas d.) Joint Venture Ideas

Let’s dig a little deeper into the following sections.

a.) Marketing Considerations

Attracting Customers to Your Medical Billing Business:

Establishing a customer base is essential for the success of your medical billing business.

Initially, attracting customers may pose challenges as awareness of your services is limited. However, with time and a solid reputation, customer acquisition becomes more manageable, aided by accumulated marketing experience.

Ongoing Marketing Efforts:

Continuous marketing efforts are vital for sustained growth. Investing in effective marketing techniques yields higher revenue potential over time.

While hiring a marketing agency or expert is an option, it’s not always necessary, especially for smaller businesses.

Simple Methods to Promote Your Business:

• Networking : Attend industry events, conferences, and local business gatherings to network with healthcare professionals and potential clients. Establishing personal connections can lead to referrals and new business opportunities.
• Online Presence : Create a professional website showcasing your services, expertise, and client testimonials. Utilize social media platforms like LinkedIn and Facebook to engage with your target audience and share relevant content.
• Email Marketing : Develop an email list of prospects and existing clients to send regular updates, newsletters, and promotional offers. Email marketing is a cost-effective way to stay connected and nurture client relationships.
• Referral Program : Implement a referral program offering incentives to existing clients or business partners for referring new clients to your medical billing services. Word-of-mouth referrals can be a powerful driver of business growth.
• Local Advertising : Utilize local advertising channels such as community newspapers, radio ads, or flyers distributed in healthcare facilities to reach potential clients in your area.

By leveraging these simple methods, you can effectively raise awareness of your medical billing business and attract the right customers to support its growth and success.

See How To Get Customers Through the Door and our marketing section for ideas on promoting your business.

b.) The Market Can Guide You

Staying Attuned to Customer Demand in Your Medical Billing Business:

In business, it’s crucial to remain attentive to customer needs and market trends. While you may have a clear vision for your medical billing business, it’s essential to recognize potential shifts in demand.

If market indicators consistently point to a variation or additional service that customers desire, consider the opportunity carefully. Ignoring these signs could mean missing out on a chance to expand and thrive in the competitive landscape.

Ultimately, the decision rests with you as the business owner, but staying open to market feedback can lead to long-term success and sustained growth for your business.

c.) Sample Ad Ideas

1. Headline: “Maximize Your Revenue with Expert Medical Billing Services!” Are unpaid claims impacting your practice’s profitability? Our specialized medical billing team ensures accurate coding, prompt claim submission, and diligent follow-up to optimize your revenue cycle. Let us handle the complexities of billing while you focus on patient care. Contact us today for a consultation!

2. Headline: “Streamline Your Billing Process with Our Professional Services!” Struggling with inefficient billing processes? Our experienced medical billing experts offer tailored solutions to streamline your revenue cycle, minimize claim denials, and improve cash flow. Take the hassle out of billing and enhance your practice’s financial performance. Reach out to us now!

3. Headline: “Unlock Your Practice’s Financial Potential with Our Billing Solutions!” Ready to unlock your practice’s full financial potential? Our comprehensive medical billing services leverage advanced technology and industry expertise to maximize your reimbursements and reduce billing errors. Partner with us to achieve financial success and practice growth. Inquire today!

4. Headline: “Say Goodbye to Billing Headaches with Our Proven Solutions!” Tired of dealing with billing headaches? Let our dedicated team handle your medical billing needs with precision and efficiency. From claim submission to payment posting, we ensure seamless operations and optimized revenue. Experience peace of mind with our reliable billing solutions. Contact us now!

5. Headline: “Drive Revenue Growth with Our Trusted Medical Billing Services!” Seeking to drive revenue growth for your healthcare practice? Our trusted medical billing services are tailored to meet your unique needs, delivering accurate coding, timely claim submission, and effective denial management. Partner with us to achieve sustainable financial success. Connect with us today!

d.) Joint Venture Ideas

Approachable Businesses for Joint Ventures:

• Medical Practices : Partnering with medical practices allows for mutual referrals and collaboration on patient billing and revenue cycle management solutions.
• Healthcare Consulting Firms : Collaborating with healthcare consulting firms can offer complementary services, such as revenue optimization strategies and compliance assistance, benefiting both parties and their clients.
• Insurance Agencies : Joint ventures with insurance agencies can facilitate seamless claims processing and improve reimbursement rates for healthcare providers, enhancing client satisfaction and revenue outcomes.
• Healthcare IT Companies : Partnering with healthcare IT companies enables access to advanced billing software solutions and technical support, enhancing billing efficiency and accuracy for both businesses’ clients.
• Medical Equipment Suppliers : Joint ventures with medical equipment suppliers can provide bundled service offerings, combining medical billing services with equipment leasing or purchasing options for healthcare providers.
• Pharmacies and Medical Supply Companies : Collaborating with pharmacies and medical supply companies can offer integrated billing solutions for prescription medications and durable medical equipment, streamlining billing processes for healthcare providers.
• Legal Firms Specializing in Healthcare Law : Partnering with legal firms specializing in healthcare law can provide expertise in compliance, contract negotiation, and dispute resolution, ensuring regulatory compliance and risk mitigation for healthcare clients.
• Telemedicine Providers : Joint ventures with telemedicine providers can offer comprehensive virtual care solutions, including billing services for telehealth visits, expanding service offerings and client reach in the digital healthcare space.
• Medical Billing Software Companies : Collaborating with medical billing software companies allows for integration of billing platforms, offering seamless data exchange and enhanced functionality for mutual clients.
• Wellness Centers and Integrative Medicine Practices : Partnering with wellness centers and integrative medicine practices can offer holistic healthcare solutions, combining medical billing services with alternative therapies and wellness programs for comprehensive patient care.

Approaching these businesses for potential joint ventures can lead to mutually beneficial partnerships that expand service offerings, increase client satisfaction, and drive business growth for all parties involved.

Also see How To Create A Joint Venture

Points To Consider

Next, for your medical billing business, let’s review essential points to consider

We will cover sections, including tips to improve the setup of your medical billing business, equipment, alternatives to starting from scratch, and more.

After that, you’ll reach the “Knowledge Is Power” segment, where you can access resources containing valuable information.

Key Points to Succeed in a Medical Billing Business

Critical Points to Succeed in the Setup Phase of a Medical Billing Business:

• Market Research : Conduct thorough market research to understand the demand for medical billing services, identify target clients, and assess competition.
• Business Plan : Develop a comprehensive business plan outlining goals, target market, pricing strategy, and financial projections to guide business operations and secure funding.
• Legal and Regulatory Compliance : Ensure compliance with healthcare regulations, obtain necessary licenses and permits, and establish policies and procedures to protect patient privacy and billing integrity.
• Technology Infrastructure : Invest in reliable billing software, electronic health record (EHR) systems, and IT infrastructure to streamline operations, ensure data security, and facilitate efficient billing processes.
• Client Acquisition Strategy : Develop a marketing plan to attract clients, including healthcare providers, medical practices, and facilities, through targeted advertising, networking, and referrals.
• Staffing : Recruit and train skilled staff with expertise in medical billing, coding, and customer service to handle client inquiries, claims processing, and revenue cycle management effectively.

Critical Points to Succeed in the Operation Phase of a Medical Billing Business:

• Efficient Workflow Management : Implement efficient workflow processes to handle billing inquiries, claim submissions, and payment collections promptly and accurately.
• Quality Assurance : Establish quality assurance measures to ensure coding accuracy, claims completeness, and compliance with payer requirements, reducing the risk of claim denials and revenue loss.
• Client Communication : Maintain regular communication with clients to provide updates on billing progress, address concerns, and offer proactive solutions to optimize revenue performance.
• Staff Training and Development : Provide ongoing training and professional development opportunities for staff to stay updated on industry changes, enhance skills, and improve job performance.
• Employee Turnover Management : Implement strategies to reduce employee turnover, such as competitive compensation, performance incentives, and a positive work culture, to maintain continuity and consistency in operations.
• Client Retention Strategies : Develop client retention strategies, including personalized service, value-added offerings, and responsiveness to client needs, to foster long-term relationships and loyalty.
• Continuous Improvement : Regularly assess business performance, solicit client feedback, and identify areas for improvement to adapt to changing industry trends and maintain competitiveness in the market.

Ideas to Make a Medical Billing Business Stand Out:

• Specialized Services : Offer specialized services tailored to specific medical specialties or niche markets, such as pediatric billing or mental health billing, to attract clients seeking expertise in their field.
• Advanced Technology : Utilize cutting-edge billing software and electronic health record (EHR) systems to streamline processes, improve accuracy, and enhance client satisfaction.
• Transparency and Communication : Maintain open communication channels with clients, providing regular updates on billing progress, claims status, and industry developments to build trust and loyalty.
• Customized Solutions : Develop customized billing solutions to address the unique needs and challenges of individual healthcare providers or practices, offering personalized service and value-added benefits.
• Compliance Expertise : Position the business as a compliance expert by staying aware of changing healthcare regulations and ensuring clients’ billing practices align with legal requirements, reducing the risk of audits and penalties.
• Educational Resources : Provide educational resources and training sessions for clients on billing best practices, coding updates, and revenue cycle management strategies to empower them and improve overall billing efficiency.
• Value-Added Services : Offer additional services beyond basic medical billing, such as credentialing assistance, revenue cycle analysis, or denial management, to differentiate the business and meet evolving client needs.
• Outstanding Customer Service : Prioritize exceptional customer service by offering prompt responses to inquiries, resolving issues efficiently, and demonstrating a commitment to client satisfaction.
• Performance Metrics Reporting : Implement performance metrics reporting tools to provide clients with detailed insights into their billing performance, identifying areas for improvement and demonstrating value-added services.
• Industry Partnerships : Collaborate with other healthcare service providers, such as medical practices, billing consultants, or insurance companies, to expand service offerings, enhance credibility, and access new client networks.

Ideas for Add-ons for a Medical Billing Business:

• Credentialing Services : Offer assistance with provider credentialing and enrollment in insurance networks, streamlining the onboarding process for new healthcare providers.
• Telemedicine Billing : Provide specialized billing services for telemedicine visits, including coding, claim submission, and reimbursement optimization, to support the growing demand for virtual care.
• Patient Payment Solutions : Integrate patient payment solutions, such as online payment portals or payment plans, to facilitate timely collections and improve revenue cycle management for healthcare practices.
• Revenue Cycle Analysis : Offer comprehensive revenue cycle analysis services to identify inefficiencies, optimize revenue streams, and maximize profitability for healthcare providers.
• Compliance Auditing : Conduct compliance audits to assess billing practices, coding accuracy, and regulatory compliance for healthcare practices, mitigating risks and ensuring adherence to industry standards.
• Financial Consulting : Provide financial consulting services to healthcare practices, offering guidance on budgeting, cash flow management, and financial planning to support long-term financial stability and growth.

Hours of Operation:

Operating hours typically align with standard business hours, such as Monday to Friday, 9:00 AM to 5:00 PM, to accommodate client inquiries and communication with healthcare providers.

Tasks Requiring After-Hours Attention:

Tasks like data entry, reconciling accounts, and updating records may be best completed after hours to minimize disruptions during peak client interaction times.

Equipment and Supplies

A List of Equipment and Supplies to Consider for a Medical Billing Business:

• Computer : Essential for accessing billing software, managing databases, and communicating with clients and healthcare providers.
• High-Speed Internet Connection : Reliable internet access is necessary for electronic billing, communication, and research.
• Printer : Used for printing invoices, reports, and other documentation required for billing purposes.
• Scanner : Enables the digitization of paper documents, such as patient records and insurance forms, for electronic storage and processing.
• Fax Machine or Online Fax Service : Some healthcare providers and insurance companies still rely on fax for document transmission.
• Telephone System : Allows communication with clients, healthcare providers, and insurance companies for inquiries and follow-ups.
• Headset : Useful for hands-free communication during phone calls, especially for extended periods.
• Office Furniture : Includes desks, chairs, filing cabinets, and shelves for organizing paperwork and maintaining an efficient workspace.
• Backup Power Supply : Prevents data loss and downtime during power outages, ensuring uninterrupted operations.
• Security Software : Protects sensitive patient information and billing data from cyber threats, including antivirus, firewall, and encryption tools.
• Document Management Software : Facilitates the organization, storage, and retrieval of electronic documents, such as patient records and insurance forms.
• Accounting Software : Manages financial transactions, invoicing, and expense tracking for accurate bookkeeping.
• Postal Scale and Postage Meter : Required for accurately weighing and affixing postage to outgoing mail, such as invoices and claims.
• Shredder : Safely disposes of sensitive documents and protects patient privacy by securely disposing of outdated records and billing information.
• Office Supplies : Includes paper, pens, folders, envelopes, and other supplies necessary for daily administrative tasks.

Ensure to assess specific business needs and regulations to determine any additional equipment or software required for efficient medical billing operations.

See the latest search results for medical billing equipment.

Focusing on your skill set is crucial before starting a medical billing business.

Evaluate whether you possess the necessary skills, such as attention to detail, organizational skills, knowledge of medical terminology, and proficiency in billing software.

If lacking, consider learning or hiring someone with the required expertise. This ensures efficient operations and maximizes business success.

Essential Skills for a Medical Billing Business Owner:

• Attention to Detail : Accuracy is vital in medical billing to avoid errors and ensure proper reimbursement.
• Organizational Skills : Managing multiple tasks, schedules, and deadlines efficiently is essential for smooth operations.
• Medical Terminology Knowledge : Understanding medical terminology facilitates accurate coding and billing processes.
• Technical Proficiency : Competence in using billing software and electronic health records (EHR) systems is crucial for efficient workflow.
• Communication Skills : Clear communication with healthcare providers, insurance companies, and patients is necessary for resolving billing issues and inquiries.
• Problem-Solving Abilities : Addressing billing discrepancies and resolving payment issues requires effective problem-solving skills.
• Compliance Knowledge : Understanding healthcare regulations and compliance standards ensures adherence to legal requirements.
• Financial Management : Managing accounts receivable, tracking payments, and budgeting are essential for financial sustainability.
• Customer Service : Providing excellent customer service to patients and clients fosters trust and loyalty.
• Adaptability : The ability to adapt to changes in healthcare regulations, technology, and industry trends is crucial for long-term success.

For more, see The Essential Skills To Run a Business

Considering a Medical Billing Business For Sale

Benefits of Buying an Established Medical Billing Business:

• Immediate Revenue : Acquiring an existing business allows you to start earning revenue from day one, bypassing the lengthy startup phase.
• Skip Startup Challenges : Avoid the challenges and uncertainties associated with starting a business from scratch, such as establishing processes and acquiring initial clients.
• Assessment of Viability : By reviewing the business’s financial records and performance history, you can assess its profitability and viability before making an investment.
• Known Financials : Access to detailed financial records provides insights into revenue, profit margins, and expenses, aiding in informed decision-making.
• Established Customer Base : Acquiring an existing business means inheriting its customer base, providing immediate access to clients and potential revenue streams.
• Reputation : An established business typically has built a reputation within the industry and community, potentially reducing marketing efforts and accelerating growth.

Drawbacks of Buying an Established Medical Billing Business:

• Higher Initial Cost : The purchase price of an existing business is often higher due to factors like goodwill, which reflects the value of the established customer base and reputation.
• Resistance to Change : Implementing significant changes to the business’s operations or services may risk alienating existing customers, leading to potential revenue loss.
• Inherited Reputation : Acquiring a business means inheriting its reputation, whether positive or negative, which can impact customer perception and retention.

Considering these factors can help you make an informed decision when evaluating the purchase of an established medical billing business.

The latest search results for a medical billing business for sale and others in the same category.

See our article on performing due diligence for buying a business if you find something promising.

Franchise Opportunities Related to a Medical Billing Business

Pros of Owning a Franchise:

• Proven Business Model : Franchises provide a structured plan established by the corporate office, reducing the need for extensive market research and planning.
• Brand Reputation and Marketing : Leveraging an established brand’s reputation and marketing efforts can accelerate business growth and customer acquisition.
• Comprehensive Training : Franchise owners receive thorough training and support from the corporate office, ensuring they understand all aspects of the business.
• Corporate Support : Ongoing support from the corporate office includes assistance with operations, marketing, and troubleshooting.

Cons of Owning a Franchise:

• High Initial Investment : Franchise ownership often requires a substantial initial investment, including franchise fees, startup costs, and ongoing royalties.
• Limited Autonomy : Franchisees must adhere to corporate guidelines and policies, limiting the flexibility to make independent business decisions.
• Restrictions on Products and Services : Franchise agreements typically dictate which products or services can be offered, limiting diversification opportunities.
• Operational Constraints : Franchisees are bound by the terms of the franchise agreement, restricting the ability to innovate or customize business operations.
• Ongoing Fees : Franchisees are required to pay ongoing royalties and fees to the franchisor, affecting profitability.

Exploring franchise opportunities in related industries may uncover options suitable for a medical billing business. Utilize the provided link to explore potential franchise options within the healthcare or service sectors.

See the latest search results for franchise opportunities related to this industry.

Knowledge Is Power if You Use It!

There are many sources of information that you may not have considered to increase your knowledge for starting and running a medical billing business.

The good news is that the sections below cover a lot of material, and I have made it easy for you by providing links to search results.

You don’t have to focus on what to look for; instead, click the links that interest you and explore the search results.

You can explore now or bookmark this page to return another time.

Terminology

Being familiar with the terminology in your industry is a must. You can pick it up as you gain more experience.

For now, you can see the list below to get you started.

• CPT Codes: Current Procedural Terminology codes used to describe medical procedures and services provided by healthcare providers.
• ICD Codes: International Classification of Diseases codes used to classify and code diagnoses, symptoms, and medical conditions.
• HCPCS Codes: Healthcare Common Procedure Coding System codes used to identify medical services, supplies, and equipment.
• Superbill: A document completed by healthcare providers listing services rendered to a patient during a visit, used for billing purposes.
• EOB: Explanation of Benefits provided by insurance companies detailing the services covered, amounts paid, and patient responsibility.
• CMS-1500 Form: Standard claim form used by healthcare providers to bill Medicare and Medicaid for services rendered.
• UB-04 Form: Standard claim form used by hospitals and other facilities to bill for inpatient and outpatient services.
• Clearinghouse: A third-party service that processes and submits medical claims electronically to insurance companies.
• Accounts Receivable (AR): Amounts owed to a medical billing business for services rendered but not yet collected.
• Denial Management: Process of investigating and appealing denied claims to ensure proper reimbursement.
• Revenue Cycle Management (RCM): Process of managing the financial aspects of patient care, including billing, payments, and collections.
• Credentialing: Process of verifying the qualifications and credentials of healthcare providers to participate in insurance networks.
• Compliance: Adherence to laws, regulations, and ethical standards in medical billing practices.
• Charge Capture: Process of accurately recording services provided to patients for billing purposes.
• Electronic Health Record (EHR): Digital record of patient health information, including medical history, diagnoses, and treatments.
• Coordination of Benefits (COB): Process of determining primary and secondary insurance coverage for a patient with multiple insurance policies.
• Fee Schedule: List of predetermined fees for medical services and procedures established by insurance companies or healthcare providers.
• Copayment: Fixed amount paid by the patient for covered medical services at the time of the visit.
• Deductible: Amount that the patient must pay out of pocket for covered medical expenses before insurance coverage begins.
• Claim Adjudication: Process of reviewing and processing medical claims to determine payment or denial by insurance companies.

Trends and Statistics

Monitoring industry trends and statistics offers insights into market dynamics, helping medical billing businesses adapt strategies.

Understanding trends aids in decision-making, staying competitive, and identifying opportunities for growth.

Statistical analysis provides data-driven approaches for efficiency and informed decision-making in the medical billing sector.

See the latest search results for trends and statistics related to the medical billing industry.

Associations

Trade associations provide benefits such as industry news updates and networking opportunities for members.

Staying informed about industry trends and regulations enhances business acumen, while networking fosters professional connections beneficial for growth and collaboration within the sector.

See the search results for associations for a medical billing business and the benefits of Joining the Chamber of Commerce.

The Top Medical Billing Companies

Analyzing an established medical billing business can inspire new ideas and reveal industry gaps for competitive advantage.

Identify overlooked services or areas where you can differentiate yourself. This analysis aids in refining strategies and positioning your business effectively in the market.

See the latest search results for the top medical billing companies.

Customer Expectations

Analyzing search results for customer expectations in medical billing provides valuable insights to meet and exceed their needs.

Understanding their perspectives helps in addressing potential issues and ensuring comprehensive service delivery. Take the time to review and adapt strategies to align with customer expectations for better satisfaction.

See the search results related to customer expectations for medical billing.

Tips For Medical Billing

Reviewing medical billing tips benefits both experts and novices.

Experts may discover new approaches or perspectives, while novices gain valuable insights for skill enhancement and knowledge improvement.

Utilize tips to refine your skill set and broaden your understanding of medical billing practices.

See the latest search results for medical billing to gain tips and insights.

Tips for Running a Medical Billing Business

Exploring tips and insights for managing a medical billing business enhances knowledge and offers ideas for improvement.

Additionally, learning how to avoid common issues is valuable for maintaining efficiency and success in the industry.

See the latest search results about insights into running a medical billing business.

What To Avoid When Running a Medical Billing Business

Reviewing others’ mistakes in medical billing business can help avoid similar pitfalls. Utilize resources to learn from others’ experiences and refine your approach for success.

Explore the provided link for valuable insights into what to avoid in managing your medical billing business.

See the latest search results about mistakes to avoid in your medical billing business.

Interviews With Medical Billing Business Owners

Interviews with experienced individuals in medical billing provide valuable insights and tips for industry knowledge.

Learning from their experiences offers practical advice on effective strategies and pitfalls to avoid.

These insights are invaluable for expanding your understanding and refining your approach to running a successful medical billing business.

See the latest search results for interviews with medical billing business owners.

Publications offer tips and insights on medical billing, providing valuable information for practitioners.

Journals, magazines, and online articles cover industry trends, regulatory updates, and best practices. Stay informed through reputable publications to enhance your expertise in medical billing.

See the search results for medical billing books.

Discussion Forums

Engage in medical billing discussion forums to network and gain insights from industry peers.

Understanding customer perspectives through dialogues helps in enhancing your business strategies and services.

See the latest search results related to medical billing discussion forums.

Enroll in online or local courses to enhance skills and knowledge for operating a medical billing business effectively.

These courses offer structured learning opportunities to improve proficiency and stay updated with industry practices.

See the latest courses that could benefit a medical billing business owner . Also, see our management articles for tips and insights for managing your business.

Subscribing to leading medical billing blogs provides industry insights and updates. Regularly review and unsubscribe from inactive or low-value blogs to curate a valuable collection.

This ensures a steady stream of relevant information for staying informed.

Look at the latest search results for top medical billing blogs to follow.

Service Based Business Tips

Analyzing data in the service sector aids in managing and optimizing a medical billing business for long-term success.

Continuous improvement strategies based on sector insights enhance operational efficiency and sustainability.

Look at the latest search results for service tips and insights to follow.

The news serves as a valuable source for staying informed about medical billing topics covered by the media.

Regular updates and in-depth coverage provide insights into industry trends, policy changes, and emerging issues. Stay tuned to reputable news sources to stay up to date of developments in this field.

See the latest results for medical billing news.

YouTube is a valuable resource for visual learners interested in medical billing. With daily updates and related video suggestions, it offers a wide range of informative content. Explore various channels to deepen your understanding of this topic.

YouTube videos related to medical billing.

Privacy Overview

Get the newsletter

Insights for those starting, managing, and growing independent healthcare practices

Get expert tips, guides, and valuable insights for your medical practice

July 31, 2023

Practice Growth

Starting a Practice

How to start a medical billing company: key steps and strategies

Make the most of market demand and set up your own medical billing business. Learn how to start a medical billing company, get the right tools, and make sure you’re properly equipped to expand your client base.

Most Popular

At a glance.

• Starting a medical billing company is a promising business move due to the growing demand for this service.
• It’s important to use professional services for back-end processes such as insurance coverage, legal counsel, and accounting.
• Joining medical billing associations can provide guidance, resources, and networking opportunities.

Medical billing is a service in high demand, so starting a medical billing company could be a smart business move. According to the U.S. Bureau of Labor Statistics , employment for medical records and health information technicians — under which medical billers are classified — is expected to grow 7% from 2021 to 2031. In a Tebra study, 96% of medical billing service companies expect their organization to grow over the next year or at least remain stable. Some forecast revenue increases of over 20%.

The time that medical providers spend on administrative tasks related to generating bills and collecting payments is a major problem for them. As a result, the demand for outsourcing medical billing has steadily increased. For those aspiring to start a company in medical billing, the outlook is promising. By learning how to start a medical billing company with a strong foundation, you can set the stage for substantial growth in your patient billing business. In this article, we'll review the 9 basic steps to starting a medical billing company:

• Select your medical billing software
• Get a business license
• Decide on a pricing structure
• Build your dream team
• Join medical billing associations
• Use marketing to grow your business
• Design a simple client onboarding process
• Expand your service offerings
• Manage your online reputation

1. Select your medical billing software

Knowing how to start a medical billing company involves making crucial decisions. The first one is selecting the right billing and payment software . The software should integrate seamlessly with electronic health records (EHR) and electronic medical records (EMR) systems used by healthcare providers. It should also allow you to get started easily, avoid technology breakdowns, and give your clients the services they need to be profitable.

A modern medical billing system often includes the following features:

• End-to-end claims management
• Invoicing templates
• Invoice automation
• 95% clean claims submission
• No response alerts
• Denial alerts
• Patient collections
• Credit card processing/credit card on file
• Paper and electronic claims
• Electronic receipts
• Secure online bill pay

An integrated EHR system significantly improves the billing process by enhancing coding accuracy, eliminating duplicate data entry, and streamlining the management of electronic superbills. Even if you serve only a single provider to start, it’s important to plan for the growth of your company. A simpler billing system will be easier to scale while still having the tools to manage multiple practices over time. It will also have a comprehensive dashboard and a one-time login. Best of all, it will be designed with electronic invoicing and billing services in mind.

Of course, medical centers expect billing companies to handle medical coding and billing. Potential customers also need practice management services as well as insurance eligibility verification and scheduling solutions. This is why it's smart to choose an online invoicing system that is compatible with add-on medical billing features, such as:

• Chart audits
• Practice technology support
• Credentialing
• Payer contract negotiations
• Compliance consulting
• Practice marketing consulting

Further Reading

2. get a business license.

Regardless of size, when you launch a billing company in the medical industry, you must obtain a business license to operate legally within the healthcare landscape. This applies even if you run the company out of your home. A license helps to ensure compliance with regulations and instills trust among healthcare stakeholders, including health insurers and providers. Licensing also upholds standards in health care delivery and promotes transparency and accountability within the industry. It’s best to get this out of the way early on to avoid fines, fees, and regulatory challenges later. 

Types of licenses and insurance that you may need include:

• Business license
• Medical malpractice
• Business interruption
• Office contents
• Umbrella policy
• Workers’ compensation
• Health/disability/life
• Employee fidelity bond

3. Decide on a pricing structure

Determining how much to charge for your billing services is a key part of knowing how to start a medical billing company. There are 3 main pricing models : percentage of collections, per claim, and hourly . The most common model is percentage-of-collection pricing. Among those using it, 1 in 4 medical billers charge 6% to 7% of the revenue they collect.

The following questions might be helpful for determining prices:

• Should you charge a set-up fee for new customers?
• Will you set a minimum volume requirement for customers?
• What is the expected volume for your customers’ specialization?
• Do your customers have any special requirements that necessitate additional staff or technology resources?

Your answers to the questions listed above will help shape a pricing strategy that aligns with the dynamic healthcare landscape. It must consider factors such as medical innovation and patient demand to ensure sustainable patient revenue cycle management. You might also benefit from keeping abreast of healthcare payment startups and looking at their pricing decisions, competitiveness, and adaptability.

4. Build your dream team

Knowing how to start a medical billing company also requires selecting the appropriate professional assistance. Numerous back-end processes are essential. You'll need insurance policies, legal counsel for contracts, and accounting services. It's also smart to build contacts with reliable collection firms to whom you can direct customers with overdue accounts. Additionally, integrating electronic health record vendors and healthcare applications can enhance medical information provision and streamline processes. Collaborating with clinical decision support startups and patient support programs can further optimize operations.

Understanding legal prerequisites is vital when initiating a medical billing company.

An attorney can help with:

• Choosing your business structure
• Reviewing your policies/procedures
• Navigating compliance
• Adhering to HIPAA regulations
• Developing or reviewing client contracts
• Reviewing your office lease (if applicable)

An accountant can help with:

• Arranging your financial structure
• Obtaining a tax ID number
• Processing your quarterly and annual business and employment taxes

5. Join medical billing associations

Another pivotal aspect of knowing how to start a business involves establishing connections within the industry. Let's review some key associations that can significantly benefit a medical billing business.

Healthcare Billing & Management Association (HBMA)

• Founded in 1993, the HBMA boasts thousands of members and offers conferences and training nationwide.
• Represents over 47,000 employees at nearly 500 Revenue Cycle Management (RCM) firms.
• Provides tools, resources, and a certification and education program.
• Membership dues range from $500 to $1,500 a year based on company size.

American Association of Professional Coders (AAPC)

• Established in 1988, the AAPC has over 190,000 members, focusing on education and professional certification for medical coders.
• Local chapters facilitate networking opportunities.
• Annual dues are $170 a person, with discounts available.

American Medical Billing Association (AMBA)

• Founded in 1998, the AMBA offers industry and regulatory education, networking, and a certification program (CMRS).
• Welcomes in-office billers and billing services.
• Annual dues are $199, with business membership options for over 3 employees.

Medical Group Management Association (MGMA)

• Established in 1926, the MGMA caters to medical practice executives and leaders, offering publications, research, and education.
• Provides the ACMPE certification.
• Annual membership dues range from $35 to $399.

Additionally, associations like the Chamber of Commerce and the Better Business Bureau can be helpful to people starting a new business . Collaborating with health startups, digital health companies, and hospital partners can provide valuable insights and opportunities for growth. Partnering with these entities can give you networking opportunities in the healthcare market, help to build your firm's reputation, and provide access to valuable resources.

6. Use marketing to grow your billing company

Customer acquisition is crucial to the success of any new medical billing company. You may have locked down every other aspect of establishing your business, but you need at least 1 customer to get things off the ground. To get started with your medical billing company's marketing , you’ll need the following:

• Your ideal customer profile
• Marketing plan
• Professional website
• Professional email address
• Professional business Facebook page
• Google Business page
• LinkedIn profile

Search for conferences that cater to healthcare executives, primary care providers, and professionals in the health industry. Pick one that seems promising and attend as a registrant — or rent a booth to display your new company and the services you offer. Create social media pages on different platforms to engage clients through digital marketing, focusing on automated invoicing and healthcare technology. Make sure that all your marketing materials emphasize your particular expertise, such as patient records, healthcare strategy, and engagement with primary care providers.

Once you get your first client , prioritize exceptional service to drive referral programs and success in the healthcare industry.

Many medical billing companies find success through differentiation , meaning they stand out by offering unique and valuable services or features. This could involve specializing in a particular medical field, providing exceptional customer service, implementing cutting-edge technology, or developing innovative billing solutions tailored to the healthcare software development and medical device industry. Ultimately, differentiation allows medical billing companies to carve a niche in the market, attract specific clientele, and build a competitive edge.

Eventually, you can expand your client base by cultivating strong relationships with medical practices and healthcare providers. To demonstrate expertise in billing processes and showcase your negotiation skills, make sure to offer competitive pricing tailored to invoices and healthcare delivery needs. Building trust and delivering exceptional service will position your company as a preferred choice in the healthcare industry, fostering growth and attracting new clients.

7. Design a simple client onboarding process

Now it's time to focus on securing your first client . This requires designing a simple client onboarding process.

The majority of medical practices have already done 60% to 80% of their research before contacting medical billing companies they may want to partner with. They have already researched you online, perusing your website, Facebook, and LinkedIn. But your real chance to make a good first impression comes during the discovery call .

Make onboarding easy and highlight your industry expertise by preparing detailed answers to expected client questions. Prepare a standard practice set-up form for your initial meetings with practice managers. This will allow you to gather all the onboarding information you need at one time. The form should cover all the information needed to set up with your clearinghouse and payers, including:

• National Provider Identifier (NPI)
• Employer Identification Number (EIN)
• Location, address, and hours
• Appointment types/times
• Provider Transaction Access Number (PTAN)
• Insurance ID numbers for each provider
• Fee schedules (if they have them)

The most important piece of paperwork to prepare is your contract. A standard medical billing company contract covers:

• Terms, conditions, and fees
• The specific services provided and at what rate
• The pay schedule and what happens if not paid
• How either party may end the contract
• Responsibilities of each party
• Any additional services

8. Expand your service offerings

Integrating services like practice management, marketing, and patient engagement into your core offerings allows you to present your company as a one-stop solution for practices. A benchmark report by Tebra — The state of the U.S. medical billing industry — identified the most popular services among high-growth companies:

• 91% offer appeals services
• 84% offer patient support
• 38% offer practice technology consulting or support
• 31% offer credentialing
• 31% offer compliance consulting
• 22% offer practice marketing consulting

9. Manage your online reputation

Your company’s online reputation will significantly affect your client acquisition abilities. Audit your reputation by looking for mentions and profiles of your company on the internet. Leverage positive reviews to get referrals, and address negative reviews as quickly as possible. Schedule feedback meetings at least once a year with the main contact at your client's practice. These communications can help you address issues in real-time and make your company more successful as you grow.

Learn how to start a medical billing company

These 9 steps can help you jumpstart your medical billing company, set up your workflow for success, and give you the tools you need to grow over time. But if you really want to stay ahead of the curve, it helps to see what high-growth companies are doing by accessing Tebra's State of the US Medical Billing Industry report . This report makes it easier to gain insights into revenue models, operations, and industry trends, providing you with the information you need to learn how to start a medical billing company.

You Might Also Be Interested In

• Medical billing company best practices: Learn why diversifying, digitizing, and operational transparency are your keys to growth in our 2023 benchmark report . 

Subscribe to The Intake: A weekly check-up for your independent practice

Tolu Ajiboye

Tolu Ajiboye is a writer and marketing consultant with over 7 years of experience helping biopharma and healthcare companies with marketing communications strategy and execution. She’s worked with multiple Fortune 500 companies, and has had her work appear in publications like NBC News and The Guardian UK. She also has a law degree.

Suggested for you

10 min read

Licenses you need to start your own medical practice

Free template: How to create a business plan for your new practice

Strategic tips for naming your healthcare practice

How choosing a location for your medical office can ensure practice growth

Get expert tips, guides, and valuable insights for your healthcare practice, subscribe to the intake.

A weekly check-up for your independent practice — right in your inbox

How to Start a Medical Billing Business

Billing a patient for medical services can be complicated. Plus, not all patients can afford to pay the entire bill in full. And then there's the paperwork. With laws like the Health Insurance Portability and Accountability Act of 1996 (HIPAA), it can be confusing and difficult to know which documents need to go where. If a hospital or doctor messes things up, it's a huge legal liability.

This is where a medical billing businesses can help. They take care of billing clients on behalf of doctors, hospitals, and other healthcare providers. Medical billing companies try to simplify the process by coordinating multiple providers and billing systems, while incorporating processes to adhere to changing regulations, so healthcare providers stay compliant and can get paid for their services.

Learn how to start your own Medical Billing Business and whether it is the right fit for you.

Ready to form your LLC? Check out the Top LLC Formation Services .

Start a medical billing business by following these 10 steps:

• Plan your Medical Billing Business
• Form your Medical Billing Business into a Legal Entity
• Register your Medical Billing Business for Taxes
• Open a Business Bank Account & Credit Card
• Set up Accounting for your Medical Billing Business
• Get the Necessary Permits & Licenses for your Medical Billing Business
• Get Medical Billing Business Insurance
• Define your Medical Billing Business Brand
• Create your Medical Billing Business Website
• Set up your Business Phone System

We have put together this simple guide to starting your medical billing business. These steps will ensure that your new business is well planned out, registered properly and legally compliant.

Exploring your options? Check out other small business ideas .

STEP 1: Plan your business

A clear plan is essential for success as an entrepreneur. It will help you map out the specifics of your business and discover some unknowns. A few important topics to consider are:

What will you name your business?

• What are the startup and ongoing costs?
• Who is your target market?

How much can you charge customers?

Luckily we have done a lot of this research for you.

Choosing the right name is important and challenging. If you don’t already have a name in mind, visit our How to Name a Business guide or get help brainstorming a name with our Medical Billing Business Name Generator

If you operate a sole proprietorship , you might want to operate under a business name other than your own name. Visit our DBA guide to learn more.

When registering a business name , we recommend researching your business name by checking:

• Your state's business records
• Federal and state trademark records
• Social media platforms
• Web domain availability .

It's very important to secure your domain name before someone else does.

Want some help naming your medical billing business?

Business name generator, what are the costs involved in opening a medical billing business.

Software for a startup can be outsourced through a cloud-based billing software company. The price points here range from $60 per month, per user to $250 per month, per user.

Of course, you can grow your medical billing practice quite large. A medium-to large-scale operation requires professional, in-house, systems which can cost upwards of $50,000 to install. Servers add another $3,000 to $5,000 to the cost, and training adds another $3,000 to the startup total.

You'll also need backup hard drives at $50 to $150 per drive, ethernet switches and wires at $50 - $100 per wire, depending on length, software licensing at $1,500 to $3,500 per user, software upgrades at $1,500 to $3,500 per year, and IT support at $150 to $200 per hour.

What are the ongoing expenses for a medical billing business?

Ongoing expenses include software, insurance, utilities, and office supplies, along with labor costs. These costs range from $100 per month just for software, up to $10,000 or more per month if you have a small medical billing company. Medium and large companies spend hundreds of thousands of dollars per month just to keep the business running.

Who is the target market?

The target market is as wide as the healthcare industry. You can narrow your focus, of course, and target specific types of practitioners and providers. This is what most small to medium-sized medical billing companies do.

How does a medical billing business make money?

A medical billing business makes money in any of several ways: billing by the hour, billing by the claim, or taking a percentage of the money collected from claims.

The industry standard rate is $4 to $6, per claim. If a company charges fees as a percent of total sums collected, fees range between 5% and 10%. Some companies charge upwards of 15%. Hourly rates are rare these days, but may range between $20 and $50 per hour. You can also charge a flat-fee per clinician or an initial fee plus a percent of sums collected on claims.

How much profit can a medical billing business make?

Profit potential varies a lot but typical gross margins are between 5% and 10%.

How can you make your business more profitable?

Making the business more profitable involves specializing. Most successful medical billing companies don't work with everyone and anyone. A business might become known in the Chiropractic community, for example, or choose to work exclusively with veterinarians or family doctors. Some medical billing companies customize their services for specialists like cardiologists or ENTs.

Another way to improve profits for your company is to hire talented medical billing specialists who are good at collecting payments. Since this business only thrives when collections are high, your employees need good people skills, empathy, and raw sales talent to succeed at collecting current and past-due medical bills.

Want a more guided approach? Access TRUiC's free Small Business Startup Guide - a step-by-step course for turning your business idea into reality. Get started today!

STEP 2: Form a legal entity

The most common business structure types are the sole proprietorship , partnership , limited liability company (LLC) , and corporation .

Establishing a legal business entity such as an LLC or corporation protects you from being held personally liable if your medical billing business is sued.

Form Your LLC

Read our Guide to Form Your Own LLC

Have a Professional Service Form your LLC for You

Two such reliable services:

You can form an LLC yourself and pay only the minimal state LLC costs or hire one of the Best LLC Services for a small, additional fee.

Recommended: You will need to elect a registered agent for your LLC. LLC formation packages usually include a free year of registered agent services . You can choose to hire a registered agent or act as your own.

STEP 3: Register for taxes

You will need to register for a variety of state and federal taxes before you can open for business.

In order to register for taxes you will need to apply for an EIN. It's really easy and free!

You can acquire your EIN through the IRS website . If you would like to learn more about EINs, read our article, What is an EIN?

There are specific state taxes that might apply to your business. Learn more about state sales tax and franchise taxes in our state sales tax guides.

STEP 4: Open a business bank account & credit card

Using dedicated business banking and credit accounts is essential for personal asset protection.

When your personal and business accounts are mixed, your personal assets (your home, car, and other valuables) are at risk in the event your business is sued. In business law, this is referred to as piercing your corporate veil .

Open a business bank account

Besides being a requirement when applying for business loans, opening a business bank account:

• Separates your personal assets from your company's assets, which is necessary for personal asset protection.
• Makes accounting and tax filing easier.

Recommended: Read our Best Banks for Small Business review to find the best national bank or credit union.

Get a business credit card

Getting a business credit card helps you:

• Separate personal and business expenses by putting your business' expenses all in one place.
• Build your company's credit history , which can be useful to raise money later on.

Recommended: Apply for an easy approval business credit card from BILL and build your business credit quickly.

STEP 5: Set up business accounting

Recording your various expenses and sources of income is critical to understanding the financial performance of your business. Keeping accurate and detailed accounts also greatly simplifies your annual tax filing.

Make LLC accounting easy with our LLC Expenses Cheat Sheet.

STEP 6: Obtain necessary permits and licenses

Failure to acquire necessary permits and licenses can result in hefty fines, or even cause your business to be shut down.

Federal Business Licensing Requirements

Medical billing companies are legally required to operate under federal regulations regarding health information set forth by the Health Insurance Portability and Accountability Act (HIPAA) .  

State & Local Business Licensing Requirements

Certain state permits and licenses may be needed to operate a medical billing business. Learn more about licensing requirements in your state by visiting SBA’s reference to state licenses and permits .

Most businesses are required to collect sales tax on the goods or services they provide. To learn more about how sales tax will affect your business, read our article, Sales Tax for Small Businesses .

Certificate of Occupancy

A medical billing business is generally run out of an office. Businesses operating out of a physical location typically require a Certificate of Occupancy (CO).  A CO confirms that all building codes, zoning laws and government regulations have been met.

• If you plan to lease a location :
• It is generally the landlord’s responsibility to obtain a CO.
• Before leasing, confirm that your landlord has or can obtain a valid CO that is applicable to a medical billing  business.
• After a major renovation, a new CO often needs to be issued. If your place of business will be renovated before opening, it is recommended to include language in your lease agreement stating that lease payments will not commence until a valid CO is issued.
• If you plan to purchase or build a location :
• You will be responsible for obtaining a valid CO from a local government authority.
• Review all building codes and zoning requirements for your business’ location to ensure your medical billing business will be in compliance and able to obtain a CO.

STEP 7: Get business insurance

Just as with licenses and permits, your business needs insurance in order to operate safely and lawfully. Business Insurance protects your company’s financial wellbeing in the event of a covered loss.

There are several types of insurance policies created for different types of businesses with different risks. If you’re unsure of the types of risks that your business may face, begin with General Liability Insurance . This is the most common coverage that small businesses need, so it’s a great place to start for your business.

Another notable insurance policy that many businesses need is Workers’ Compensation Insurance . If your business will have employees, it’s a good chance that your state will require you to carry Workers' Compensation Coverage.

FInd out what types of insurance your Medical Billing Business needs and how much it will cost you by reading our guide Business Insurance for Medical Billing Business.

STEP 8: Define your brand

Your brand is what your company stands for, as well as how your business is perceived by the public. A strong brand will help your business stand out from competitors.

If you aren't feeling confident about designing your small business logo, then check out our Design Guides for Beginners , we'll give you helpful tips and advice for creating the best unique logo for your business.

Recommended : Get a logo using Truic's free logo Generator no email or sign up required, or use a Premium Logo Maker .

If you already have a logo, you can also add it to a QR code with our Free QR Code Generator . Choose from 13 QR code types to create a code for your business cards and publications, or to help spread awareness for your new website.

How to promote & market a medical billing business

Promoting and marketing your medical billing company isn't easy. Since this market is saturated, it's best to build up a good referral network. Network with individuals just graduating med school, those in residency, and those who are just starting their practice.

Make contacts with hospital administrators. They may not need your services, but may be able to help you better understand the medical billing industry.

How to keep customers coming back

Keeping customers is easy if you do a good job on the billing. Since it's difficult to change billing companies, it's difficult to take business away from your competitors. Providers simply don't like switching. At the same time, it's difficult to take away your business once you become established.

STEP 9: Create your business website

After defining your brand and creating your logo the next step is to create a website for your business .

While creating a website is an essential step, some may fear that it’s out of their reach because they don’t have any website-building experience. While this may have been a reasonable fear back in 2015, web technology has seen huge advancements in the past few years that makes the lives of small business owners much simpler.

Here are the main reasons why you shouldn’t delay building your website:

• All legitimate businesses have websites - full stop. The size or industry of your business does not matter when it comes to getting your business online.
• Social media accounts like Facebook pages or LinkedIn business profiles are not a replacement for a business website that you own.
• Website builder tools like the GoDaddy Website Builder have made creating a basic website extremely simple. You don’t need to hire a web developer or designer to create a website that you can be proud of.

Recommended : Get started today using our recommended website builder or check out our review of the Best Website Builders .

Other popular website builders are: WordPress , WIX , Weebly , Squarespace , and Shopify .

STEP 10: Set up your business phone system

Getting a phone set up for your business is one of the best ways to help keep your personal life and business life separate and private. That’s not the only benefit; it also helps you make your business more automated, gives your business legitimacy, and makes it easier for potential customers to find and contact you.

There are many services available to entrepreneurs who want to set up a business phone system. We’ve reviewed the top companies and rated them based on price, features, and ease of use. Check out our review of the Best Business Phone Systems 2023 to find the best phone service for your small business.

Recommended Business Phone Service: Phone.com

Phone.com is our top choice for small business phone numbers because of all the features it offers for small businesses and it's fair pricing.

Is this Business Right For You?

This business is perfect for individuals who are passionate about running a business in the healthcare industry and want to help both patients and providers make the billing process easier and more streamlined. Business owners should be naturally detail-oriented and task-focused thinkers. Medical billing is all about systems, processes, and completing tasks in a specific order to comply with federal regulation as well as internal healthcare provider policies.

Want to know if you are cut out to be an entrepreneur?

Take our Entrepreneurship Quiz to find out!

Entrepreneurship Quiz

What happens during a typical day at a medical billing business?

A medical billing company stays busy. The owner of the business oversees day-to-day operations which include collecting delinquent accounts and establishing payment arrangements with patients, monitoring patients' payments, and following up with patients when payments do not arrive on time.

The business also subcontracts business out to collection companies when payments cannot be collected within a reasonable amount of time. It maintains a medicare bad-debt cost report, which tracks billings and collections. It also initiates claims against estates for backpayment of medical bills. Medical billing companies maintain an active list of contacts with various legal departments and law firms as well as local governments (e.g. clerk of the court), which they use to help with collection attempts.

Medical billing companies also do normal bill collections by sending out bills for payments on behalf of hospitals, doctors, and other healthcare providers.

What are some skills and experiences that will help you build a successful medical billing business?

To run this business, you'll need data entry skills, management skills, and knowledge of the healthcare and billing industry.

What is the growth potential for a medical billing business?

Medical billing can be done on a small or large scale. Starting out of your home, you can get a medical billing company up and running with a laptop computer and basic accounting and billing software. Larger operations require a staff, ranging from 5 to 10 employees up to thousands.

TRUiC's YouTube Channel

For fun informative videos about starting a business visit the TRUiC YouTube Channel or subscribe to view later.

Take the Next Step

Find a business mentor.

One of the greatest resources an entrepreneur can have is quality mentorship. As you start planning your business, connect with a free business resource near you to get the help you need.

Having a support network in place to turn to during tough times is a major factor of success for new business owners.

Learn from other business owners

Want to learn more about starting a business from entrepreneurs themselves? Visit Startup Savant’s startup founder series to gain entrepreneurial insights, lessons, and advice from founders themselves.

Resources to Help Women in Business

There are many resources out there specifically for women entrepreneurs. We’ve gathered necessary and useful information to help you succeed both professionally and personally:

If you’re a woman looking for some guidance in entrepreneurship, check out this great new series Women in Business created by the women of our partner Startup Savant.

What are some insider tips for jump starting a medical billing business?

Make contacts early on to get up and running quickly. This is a saturated market. If you know anyone in the healthcare industry, find out what events they go to and network with them. Find out who does their medical billing. New doctors just out of residency can also be a good source of leads.

Since many hospitals already have a medical billing system, it's best to stick with practices that are just starting.

How and when to build a team

Building a team isn't necessary in this business. However, if you want to grow your business, add medical billers as fast as you can. They are the core revenue generators of the company.

Useful Links

Industry opportunities.

• American Medical Billing Association
• ClaimTek (franchise opportunity)
• American Family Care (franchise opportunity)

Real World Examples

• Physician Billing Associates

Further Reading

• Interview with a successful business owner
• Considerations when starting this business

Have a Question? Leave a Comment!

Need a business plan? Call now:

Talk to our experts:

• Business Plan for Investors
• Bank/SBA Business Plan
• Operational/Strategic Planning
• L1 Visa Business Plan
• E1 Treaty Trader Visa Business Plan
• E2 Treaty Investor Visa Business Plan
• EB1 Business Plan
• EB2 Visa Business Plan
• EB5 Business Plan
• Innovator Founder Visa Business Plan
• UK Start-Up Visa Business Plan
• UK Expansion Worker Visa Business Plan
• Manitoba MPNP Visa Business Plan
• Start-Up Visa Business Plan
• Nova Scotia NSNP Visa Business Plan
• British Columbia BC PNP Visa Business Plan
• Self-Employed Visa Business Plan
• OINP Entrepreneur Stream Business Plan
• LMIA Owner Operator Business Plan
• ICT Work Permit Business Plan
• LMIA Mobility Program – C11 Entrepreneur Business Plan
• USMCA (ex-NAFTA) Business Plan
• Franchise Business Planning 
• Landlord Business Plan 
• Nonprofit Start-Up Business Plan 
• USDA Business Plan
• Cannabis business plan 
• eCommerce business plan
• Online Boutique Business Plan
• Mobile Application Business Plan
• Daycare business plan
• Restaurant business plan
• Food Delivery Business Plan
• Real Estate Business Plan
• Business Continuity Plan
• Buy Side Due Diligence Services
• ICO whitepaper
• ICO consulting services
• Confidential Information Memorandum
• Private Placement Memorandum
• Feasibility study
• Fractional CFO
• How it works
• Business Plan Examples

Medical Billing Business Plan Template

Published Jun.16, 2022

Updated Apr.23, 2024

By: Jakub Babkins

Average rating 5 / 5. Vote count: 3

No votes so far! Be the first to rate this post.

Table of Content

Medical billing business plan for starting your own business

Do you want to start a medical billing business? Well, considering the rising costs of healthcare in the U.S. and the complexities involved in medical payments when there is 3 rd party (insurance company) involved, the business can be immensely profitable.

A medical billing business facilitates patients and medical practitioners as well as health insurance companies in dealing with complex medical transactions. For this, the medical billing specialist does a range of tasks such as filing the claim and keeping up the patient’s record and medical history.

To start this business, the first step is to make a business plan for medical billing company. In case you don’t know the essentials, you can take help from here. Here we are providing a business plan for a medical billing startup, Medi Assist. If you will be raising a loan, you’ll also have to see business plan for a loan from a bank.

Executive Summary

2.1 the business.

Medi Assist will be based in San Diego. The business will provide expert medical billing specialists to physicians, dentists, surgeons, and others in the profession. After 5 years of the launch, the business will be expanded to one more location.

2.2 Management of medical billing

To make sure that you manage your medical billing startup well, it is essential to decide everything in a medical billing company business plan. Since the business requires expertise and specialization in the domain, you must manage the functions effectively. For each case, you’ll need to arrange for commute, legal assistance, and access to data for accurate record keeping. 

To assist you we will provide the list of employees, management positions, and their spheres of authority in this medical billing business plan pdf. Though you can take help from this sample business plan for medical billing, it will be best practice to hire a business planning expert for making your business plan if you are new to the field.

2.3 Customers of medical billing

Before opening a medical billing company you must recognize groups of your target customers. The customers of Medi Assist are expected to be:

• Medical Practitioners

2.4 Business Target

It is essential to set business targets even when you work on simple ideas like business plan for a medical laboratory or nursing business plan . It is to remain focused and directed throughout the operations of your business.

Our targets to establish our name in the market will be given in the later sections. However, our financial targets are given as below:

Company Summary

3.1 company owner.

Medi Assist will be owned by Mariana Downey. She is an expert medical billing agent and has been working in the domain for more than 6 years.  

3.2 Why the medical billing is being started

Mariana decided to start medical billing business because of her interest and expertise in the field. Since the business requires specified knowledge and cannot be run by any layperson, Mariana found that there are more prospects of getting successful in this domain. 

3.3 How the medical billing will be started

If you are looking for what do I need to start a medical billing business, we’re providing a step-wise procedure here. 

Step1: Research & Plan

The first step is to carry out intensive research on how to start your own billing company . After that, you will have to pen down details in a business plan in a systematic manner. To assist you with this, we’re providing sample medical billing business plan in this blog.

Step2: Fund & Recruit

The next step is to incentivize your venture and manage financial resources. You’ll then need to invest your money to purchase the required equipment, rent a space, and employ the personnel.

Step3: Manage & Systemize 

After getting monetary and fiscal resources, you’ll have to devise a management structure to systemize all operations.

Step4: Exist on the Web

Next, you will have to make sure that you have a strong web presence. Today, clients are likely to search for medical billing services on the web and seek the services of only those whose websites come at the top. Thus, it is a must to ensure an online presence.

Step5: Market

Lastly, you will have to advertise your startup to reach your target audience. In this medical billing business plan example we will be listing the techniques adopted by Medi Assist to advertise their venture.

Services of medical billing

Before you start medical billing company, it is essential to search for how to start a medical billing business and read at least one medical billing service business plan. After this, you will be able to know which services are being provided by your competitors. And thus decide the services that you want to provide as you start medical billing business. In this sample business plan for medical billing, we’re providing the services provided by Medi Assist.

• Setup Patient Record

Our medical billing experts will set up patients’ medical histories and records of all transactions related to healthcare.

• Claim Filing

We will help file medical claims both in manual and electronic forms. 

• Negotiating Healthcare Contracts

We’ll negotiate the medical and healthcare contracts by dealing with all three parties at a time. The three parties can be patients, medical assistance providers, and insurance companies. 

• Upkeeping & Updating Record

We will maintain the patient’s record and update it from time to time both manually and electronically.

Marketing Analysis of medical billing

If you’re looking for how to open a medical billing company, you are on the right page. In this medical billing business plan sample we have provided full guide on how to start medical billing business. After you have gone through the initial steps, you need to undergo a thorough market analysis. Unlike cannabis business plan or reiki business plan , market analysis for medical billing can give you a tough time. It is because the business is still unknown to many and does not involve just one-time interaction. The target customers would remain in contact for a long time and hence they would prefer to see how you are more reliable and efficient than your competitors. Therefore, you need to investigate the already operating medical billing businesses, market trends, inclinations of customers, and pricing policies that can help you get through. If you are starting medical billing business from home you’ll still need to do market analysis.

5.1 Market Trends

The growth prospects of medical billing startup are encouraging. According to IBISWorld, the market size of medical billing services stands at $5 billion in the U.S. even though only 1761 such businesses are operating there. If you want to enter this enterprise, you can also make a lot within a short time.

5.2 Marketing Segmentation

Before starting medical billing business it is also essential to do market segmentation. For this, you’ll have to divide the entire population into distinct groups. In this free medical billing business plan template on how to start your own medical billing company, we’re providing the market segmentation done by Medi Assist.

5.2.1 Medical Practitioners

This category includes doctors and healthcare providers. They will need our services of filing claims, checking the credentials, and keeping a record of patients.

5.2.2 Surgeons

This segment will include the medics who perform minor or major surgeries.

5.2.3 Dentists

Dentists who provide teeth cleaning, healing, and maintenance services will also be our customers.

5.2.4 Others

This segment may include medics who aren’t covered in the above categories such as physiotherapists. Moreover, hospital groups and healthcare provider organizations are also included in it.

5.3 Business Target

• Expand our service sector to at least one more locality by the end of the first 5 years
• Maintain a CSAT score above 90% throughout the service years
• Capture 15% of the market share within three years of operation

5.4 Product Pricing

Our prices are a little higher than others in the same profession. But due to our expertise, Mariana’s experience in the field, and our sales strategy we still expect to get more customers than them.

Marketing Strategy of medical billing 

Before starting a medical billing company you will have to devise ways by which you want to reach out to your target customers. In this medical billing company business plan on how to start a medical billing and coding business, we are providing the sales strategy of Medi Assist.

6.1 Competitive Analysis

• Our employees are highly specialized and experts in their domains.
• We are offering several discounts, in the beginning, to get known.
• Customers are our topmost priority, we are willing to go to all lengths to facilitate them.

6.2 Sales Strategy

• We’ll offer a 50% discount to our first 50 customers.
• We’ll offer a 20% discount on all our services in June and July.
• We’ll advertise our startup on social media, in local newspapers, and in magazines. 

6.3 Sales Monthly

6.4 Sales Yearly

6.5 Sales Forecast

Personnel plan of medical billing

The staff of medical billing business cannot comprise anyone but highly experienced and qualified professionals. In this medical billing business plan example we’re providing the list of employees of Medi Assist along with their job descriptions and expected salaries. If you’re going to make business plan medical billing you should also do the same.

7.1 Company Staff

Mariana will hire personnel for the following positions:

• 1 Co-Manager to oversee all operations
• 1 Financial Manager
• 5 Medical Billing Specialists
• 2 Accountants
• 1 Legal Expert
• 1 Web Designer 

7.2 Average Salary of Employees

Financial plan of medical billing.

If you are going to start medical coding and billing business you must be wary of how profitable is medical billing business. Well, the business is immensely profitable and the profit margin is expected to increase more in the upcoming years.

To assess, how much you would be able to make as per your resources, investment and sales, you will be needing to create a financial plan for your business. For that, you can take help from the financial plan provided here as well as those listed in business plan for urgent care center and business plan for veterinary clinic .

8.1 Important Assumptions

8.2 break-even analysis.

8.3 Projected Profit and Loss 

8.3.1 profit monthly.

8.3.2 Profit Yearly

8.3.3 Gross Margin Monthly

8.3.4 Gross Margin Yearly

8.4 Projected Cash Flow

8.5 Projected Balance Sheet

8.6 business ratios.

• Is the medical billing business profitable?

Yes, the business is profitable. You can see it from the profit generated by Medi Assist in the first 3 years of their launch as given in this sample medical billing business plan.

• How do I start a medical billing business?

As a first step, you need to make medical billing business plan and then the later steps include executing the business plan medical billing in letter and spirit.

• How do medical billing companies make money?

Medical billing companies make money by offering several services such as filing claims for patients, upkeeping and updating medical records, etc.

• How do I get medical billing clients?

To get medical billing clients, you’ll need to advertise your services on social, electronic, and print media. You can explore more techniques by visiting the sales strategy section of this medical billing business plan example.

Download Medical Billing Business Plan Sample in pdf

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

Ice Vending Machine Business Plan

OGScapital at the National Citizenship and Immigration Conference

How to Start a Plumbing Business in 2024: A Detailed Guide

Vegetable Farming Business Plan

Trading Business Plan

How To Write A Textile Manufacturing Business Plan

Any questions? Get in Touch!

We have been mentioned in the press:

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

Search the site:

• Storage Containers
• Mobile Offices
• Modular Buildings
• Video Surveillance Systems
• Access Control Systems
• Monitored Alarm Systems
• Time and Attendance Systems
• Office Coffee Service
• Office Water Delivery Service
• Commercial Ice Machines
• Vending Machine Service
• Business Phone Systems & Service
• Office Copiers
• Wide Format Printers and Plotters
• Business Internet Service
• Medical Billing Services
• Medical Software
• Inbound Call Center Service
• Payroll Solutions
• Business Loans or Financing
• Call Center Software
• GPS Fleet Management Software
• Telemarketing Service
• Join Our Supplier Network
• B2B Affiliate Marketing Program
• Product Blog
• Supplier Blog
• Learning Center

Want to grow your business?

How to Start a Medical Billing Company

Starting a medical billing company can be a rewarding and lucrative opportunity for many different types of professionals. Whether you have medical billing and coding credentials or you’re working to achieve them, you have the chance to start an independent or at-home business. You can also start a company by hiring and building a team of professional billers. Either way, the medical billing industry is a promising industry that’s  growing year over year .

At the same time, starting a medical billing business requires capital investment, time, and effort. You will want to first make sure it’s the best fit for you! If you are interested in starting your own medical billing company, get familiar with these steps to establishing a business in medical billing and coding.

1.  Understand the market

The first step to starting your own medical billing company is getting familiar with the industry. This will help you feel confident that it is the right industry to enter, and that there will be a demand for your services.

According to Kareo, it’s a great time to start a medical billing company. The industry is expected to grow over the next few years, with more practices considering  the pros of outsourcing medical billing.  Additionally, The  U.S. Bureau of Labor Statistics  predicts medical billing jobs to grow by 15% between 2014-2024, which is much faster than the national average for job growth. Since medical billing services are more in demand than ever, there is a promising opportunity for you to expand your company in the upcoming years. To get started, 

Research the industry holistically

Download and take a look at  Kareo’s industry report.  This will give you a sense for the medical billing and coding industry as a whole.Look into your competition, as well. Do some research about other outsourced medical billing services in the area. See who their clients are, and whether or not there will be new clients who need your service.

You can also reach out to local medical practices. Ask them about their medical billing needs. For instance, are currently outsourcing? Would they consider outsourcing down the line? This will help you understand the local demand for outsourced billing services.

Investigate sub-sectors

Then, dive deeper into the medical billing industry’s sub-sectors. For instance, the following types of medical billing jobs are in high demand:

• Dental billing  jobs will grow by 10% between 2018-2028.
• Mental health and psychiatric billing  is projected to become more complicated. This may cause more mental health professionals to outsource billing in the coming years.
• Family practices  are outsourcing medical billing more often to improve cash flow, avoid errors, and earn more revenue.

Remember that each medical sub-sector will have its own billing and coding guidelines and procedures.  AAPC  is a good resource to explore the fundamentals and training necessities for each sub-sector. This research should give you a better idea about the need for your services within the local market.

2.  Learn about start-up costs

As with any business, there will be capital investment involved with getting started. Depending on the size and scope of your new company, you may spend anywhere from $1,000’s to $10,000’s to kickstart your business. However, no matter what size your company will be, there’s several things you will need to get started:

• Medical billing software and licensing
• Computer equipment, plus a  multi-function commercial copier
• Technical support
• A reliable  business phone system
• CMS 1500 forms

As you  grow your business , you will most likely spend additional costs. However, if you’re just getting started, these start-up costs should put you in a good position to get going!

3.  Acquire medical billing credentials

If you don’t already have your medical billing credentials, you will need to enroll in a training course. Becoming a professional medical biller requires in-depth knowledge of billing for medical practices (including any specialty practices you may service) as well as managing insurance claims. This is very important, since medical professionals will be trusting you with the  process of managing their revenue !

To acquire credentials, you can enroll in online or in-person courses. Typically, this can take you about a year or more to complete. There will also be exams you need to pass from major medical organizations, such as  The American Medical Billing Association . Additionally, if you want to get certified in medical coding, you should pursue credentials from the  American Academy of Professional Coders  and the  American Health Information Management Association .

4.  Map out your business plan

Coming up with a business plan is important when starting a medical billing company. In order to acquire new customers seamlessly, you will want to consider which medical billing services you want to specialize in. Think about the things your target market will look for when  choosing the best medical billing company.  For instance, when getting started, ask yourself logistical questions such as:

• Do you want to set up a solo practice or partner with other medical billers?
• What is your ideal company size?
• What types of medical billing services will you specialize in?
• Which kinds of practices will you help?
• How will you structure your fees?
• Do you need to partner with an accountant to manage finances and taxes?

All of these are important questions to think through before getting started. Preparing your business from a practical standpoint will help you provide the  best medical billing for physicians’  needs, and be successful in the long run.

5.  Apply for a business license 

To establish a legal medical billing business, no matter whether it’s an at-home business or larger company, you will have to  apply for a license  before accepting new clients. Depending on your business plan (see above), you can choose to form an LLC or a Corporation.

You will also need to register for taxes before accepting new clients. To this you will need to apply for an  Employer Identification Number  (EIN), which should be simple and straight-forward. However, make sure you don’t overlook this step – it’s very important in order to follow legal guidelines.

6.  Choose a medical billing software

There are many different ways to manage your medical billing, including electronic and paper-based. Since technology in the medical billing industry can change so quickly, we recommend using electronic-based billing software.

Since there are many types of medical billing software these days, it can be tricky to choose one. Some things to consider when making your decision are:

• Ease of use
• Compatibility and integrations with back-end tasks
• Built-in,  unified communication system
• Device compatibility and mobile options
• And more 

We recommend taking these factors into consideration, and coming up with your top priorities as a team. Then, do some  research  about different medical billing software and how each can help you meet your needs.

7.  Partner with a clearinghouse

Even once you’ve purchased and become comfortable using your billing software, you will still need to work with a clearinghouse to complete your billing work. A clearinghouse is a third-party company that acts as the “middle man” between the medical biller and insurance company. In order for a clearinghouse to suit your medical billing service, you will have to consider the following:

• Does the clearinghouse work with organizations nationwide? Do they service your area?
• Do you work with the same insurance companies?
• How do they keep you up-to-date on the progress of insurance claims?
• If a claim is rejected, will they show you why?
• Is there a good customer support system?
• What are their contract options?
• Will you be able to switch to a different clearinghouse if they end up not being the right fit?
• What is their fee structure?

As you can see, there are many questions involved with this process! Make sure to do  thorough research  and interview a handful of companies before choosing.

8.  Develop Marketing and Sales Strategies

Once you have laid all the groundwork to start a medical billing company, the next step is developing a marketing and sales strategy to win new business.

There are tons of ways you can market your company to your prospects. For starters:

• Take a look at these  7 ways to get more billing clients .
• Come up with a  customer acquisition marketing strategy.
• Nurture all prospects  that have expressed any interest in your service.
• Stay determined to reach  unresponsive prospects.
• Try a  non-branded approach  in your digital marketing efforts.

And don’t forget about sales! Even once you’ve generated interest in your medical billing services through your marketing efforts, you have to use superior sales strategies to grow your business:

• Build a  stellar sales team.
• Always monitor your  sales funnel.
• Follow-up with every prospect using  winning sales email templates .
• Make sure your marketing and sales teams are on the same page .

9.  Build a Professional Network

Lastly, once you’ve got your foot in the door of the medical billing industry, you need to grow your network! There are many different ways you can do this. 

• Join  LinkedIn groups  to network with other professional medical billers.
• Become a member of professional organizations, such as the  American Medical Billing Association (AMBA) ,  American Health Information Management Association (AHIMA) , and the  Healthcare Financial Management Association (HFMA)

We’re here to help as well! To discuss how we help medical billing companies like yours,   set up a time with us to talk !  Our Revenue Growth Program helps medical billing companies across the country find new, true-intent prospects and grow revenue.

Medical Billing and Coding Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Healthcare and Medical » Medical Billing Business

Are you about starting a medical billing and coding company ? If YES, here is a complete sample medical billing and coding business plan template & feasibility report you can use for FREE .

Medical billing and coding business owners process and administer medical insurance policies and claims. They help doctors and other healthcare providers collect payments from insurance companies and Medicare. Starting a medical billing and coding business is not too expensive except for the money required to rent, furnish an office space and purchase the applicable software apps.

Running this type of business requires that you should be trained and it is indeed a very lucrative business in the United States, Canada, Australia and the United Kingdom because of the desire for continuous engagement between clients and key stakeholders in the healthcare industry.

A Sample Medical Billing and Coding Business Plan Template

1. industry overview.

A report published by IBISWorld shows that the medical billing industry is worth $3 billion annually with an 8.8 percent growth between a five – year period (2011 to 2016). There are more than 2,300 medical billing businesses in the united states of America employing over 7,000 people.

The industry is valued that high due to the rising demand for medical billing services which has led to more operators entering into the industry. Demand in this industry has risen due to the growing population of the baby boomers who require medical billing services after visits to the doctors.

Over the next five years (2016 to 2022), the industry is predicted to experience steady growth as there will be more senior citizens who will make their demands via Medicare.

Also within this period, the number of people with insurance is expected to rise in line with healthcare reforms which will then allow those with pre-existing conditions to be able to receive insurance. This growing demand will help the industry not only have huge demands which will be taken care of by operators but this will also boost revenue for the industry.

It should be noted however that regardless of the huge demands experienced in this industry, the market share concentration is still quite low especially as only one operator accounts for more than 14 percent of the total industry revenue, while the remaining operators in the industry generate less than 5 percent each in revenue for the industry.

Most of the operators in this industry operate on a large scale and therefore provide a variety of services such as claims adjustment, risk and consulting. According to IBISWorld, the largest player in the industry caused market share concentration to increase with its acquisition streak and a growing pace that has outpaced industry’s growth.

A recent researched published by Grand View Research, Inc. in 2015, shows that the medical billing outsourcing market was worth over $6 billion and has been predicted to reach $17 billion by 2024.

This is largely due to the fact that medical billing has become an intricate part of medical practice, especially as there have been several challenges from in-house billing processes especially with untrained staff, lack of proper financial policy, improper IT structure, as well as billing errors.

These challenges are why most hospitals and doctors’ offices prefer to outsource their medical billing processes; 95 percent of most independent physicians have stated that they prefer outsourcing their medical billing processes to running one in house.

Globally, North America has the highest revenue growth in this industry. The United States has had rapid changes in its healthcare structure and with rising healthcare costs have been the major driver in the North American region. In the industry, consolidation has been one of the major factors helping the growth of the market.

Hospitals are one of the largest clients of medical billing companies and provide the highest revenue especially with the rising healthcare costs which has caused profits to decline for hospitals and which has seen them turning to medical billing businesses to help them manage their revenue.

The medical billing market is segmented into in-house and outsourced billing according to Grand View Research, Inc. As at 2014, the total costs that were incurred by providers for in-house operations amounted to $252 billion. These costs were inclusive of running costs such as IT costs and maintenance cost for in-house billing team as well as administrative team.

This is in comparison to outsourcing which saw a significant reduction in costs for hospitals including fewer errors. Also, outsourcing meant that doctors and physicians could now concentrate on their primary duty which is to provide the best possible care to patients without having to worry about managing billings and recovering claims.

Even though hospitals had the highest market share as at 2015, the positive trend was held in check by increasing demands for medical billing outsourcing services by physician offices and private clinics. However, hospitals are still expected to lead in generating the highest revenue for this industry as they had more claim volumes compared to independent physicians and private clinics.

Globally, the medical billing outsourcing market is broken down into North America, Europe, Asia Pacific, Latin America as well as the Middle East Africa, with North America providing the most revenue for the market.

2. Executive Summary

Jeff Cole® Medical Billing and Coding Company, Inc. is a registered and licensed healthcare consulting firm that specializes in medical billing and coding services. The business will be based in Saint Paul – Minnesota and we have been able to secure a standard office facility.

We are aware that to run a standard medical billing and coding business can be demanding which is why we are well trained, certified and equipped to perform excellently well in our chosen line of business.

Jeff Cole® Medical Billing & Coding Company, Inc. is a client – focused and result driven medical billing and coding services firm that provides broad – based services at an affordable fee that won’t in any way put a hole in the pocket of our clients. We will ensure that we work hard to meet and surpass our clients’ expectations whenever they hire our services.

At Jeff Cole® Medical Billing & Coding Company, Inc., our client’s best interest would always come first, and everything we do will be guided by our values and professional ethics. We will ensure that we hire professionals who are well experienced in the medical billing and coding services industry.

Jeff Cole® Medical Billing & Coding Company, Inc. will at all times demonstrate her commitment to sustainability, both individually and as a firm, by actively participating in our communities and integrating sustainable business practices wherever possible.

We will ensure that we hold ourselves accountable to the highest standards by meeting our client’s needs precisely and completely.

Our plan is to position the business to become the leading brand in the medical billing and coding services line of business in the whole of Saint Paul – Minnesota, and also to be amongst the top 10 medical billing and coding services businesses in the United States of America within the first 10 years of operation.

We are optimistic that this will surely be realized because we have done our research and feasibility studies and we are enthusiastic and confident that Saint Paul – Minnesota is the right place to launch our medical billing and coding services business before sourcing for clients from other cities in The United States of America.

Jeff Cole® Medical Billing & Coding Company, Inc. is founded by Jeff Cole. Jeff Cole has over 15 years of experience working at various capacities within the healthcare services industry in the United States of America. Mr. Jeff Cole graduated from both Minnesota State University with a Degree in Accounting, and Yale University and he is a chartered accountant with background in medical billing and coding.

3. Our Products and Services

Jeff Cole® Medical Billing & Coding Company, Inc. is in the medical billing and coding services industry to service a wide range of clients and of course to make profit, which is why we will go all the way to ensure we follow international best practices when executing our jobs. Our service offerings are listed below;

• Medical insurance claims submissions
• Medical insurance billing and coding
• Medical insurance claims adjustment
• Back-office, administrative support and consulting
• Claims processing

4. Our Mission and Vision Statement

• Our vision is to become the number one choice as far as medical billing and coding is concerned in the United States of America.
• Our mission is to establish a world – class medical billing and coding company that will become a standard for running medical billing and coding business not just in the United States of America, but also other parts of the world.

Our Business Structure

Ordinarily we would have settled for two or three staff members, but as part of our plan to build a standard medical billing and coding company in Saint Paul – Minnesota, we have perfected plans to get it right from the beginning which is why we are going the extra mile to ensure that we have competent, honest and hardworking employees to occupy all the available positions in our firm.

The picture of the kind of medical billing and coding business we intend building and the business goals we want to achieve is what informed the amount we are ready to pay for the best hands available in and around Saint Paul – Minnesota as long as they are willing and ready to work with us to achieve our business goals and objectives.

We will ensure that we hire people that are qualified, honest, customer centric and are ready to work to help us build a prosperous business that will benefit all the stakeholders (the owners, workforce, and customers).

As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of ten years or more. In view of that, we have decided to hire qualified and competent hands to occupy the following positions;

• Chief Executive Officer
• Billing and Coding Administrator (Consultant)

Admin and HR Manager

Marketing and Sales Executive

• Customer Care Executive/Front Desk Officer

5. Job Roles and Responsibilities

Chief Executive Office:

• Upturns management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Generates, interconnects, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for fixing prices and signing business deals
• Responsible for providing direction for the business
• Responsible for signing checks and documents on behalf of the company
• Evaluates the success of the organization

Medical Billing and Coding Administrator (Consultant)

• Responsible for handling medical insurance claims submissions
• In charge of medical insurance billing and coding
• In charge of medical insurance claims adjustment
• Handles back-office, administrative support and consulting
• Controls claims processing
• Responsible for overseeing the smooth running of HR and administrative tasks for the organization
• Designs job descriptions with KPI to drive performance management for clients
• Regularly hold meetings with key stakeholders to review the effectiveness of HR Policies, Procedures and Processes
• Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs
• Defines job positions for recruitment and managing interviewing process
• Carries out staff induction for new team members
• Responsible for training, evaluation and assessment of employees
• Responsible for arranging travel, meetings and appointments
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Oversees the smooth running of the daily office activities
• Identifies, prioritizes, and reaches out to new partners, and business opportunities et al
• Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of relevant projects
• Writes winning proposal documents, negotiate fees and rates in line with company policy
• Responsible for handling business research, marker surveys and feasibility studies for clients
• Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
• Develops executes and evaluates new plans for expanding increase sales
• Documents all customer contact and information
• Represents the company in strategic meetings
• Helps to increase sales and growth for the company
• Responsible for preparing financial reports, budgets, and financial statements for the organization
• create reports from the information concerning the financial transactions recorded by the bookkeeper
• Prepares the income statement and balance sheet using the trial balance and ledgers prepared by the bookkeeper
• Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
• Responsible for financial forecasting and risk analysis
• Performs cash management, general ledger accounting, and financial reporting for one or more properties
• Responsible for developing and managing financial systems and policies
• Responsible for administering payrolls
• Ensures compliance with taxation legislation
• Handles all financial transactions for the company
• Serves as internal auditor for the company

Client Service Executive/Front Desk Officer

• Welcomes guests and clients by greeting them in person or on the telephone; answering or directing inquiries.
• Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
• Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
• Manages administrative duties assigned by the manager in an effective and timely manner
• Consistently stays abreast of any new information on the company’s products, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients
• Receives parcels / documents for the company
• Distribute mails in the organization
• Handles any other duties as assigned by the line manager

6. SWOT Analysis

Jeff Cole® Medical Billing & Coding Company, Inc. is in business to become one of the leading medical billing and coding companies in the United States of America and we are fully aware that it will take the right business concept, management and organizational structure to achieve our goal.

We are quite aware that there are several medical billing and coding companies all over the United States of America and even in the same location where we intend locating ours, which is why we are following the due process of establishing a business.

We know that if a proper SWOT analysis is conducted for our business, we will be able to position our business to maximize our strength, leverage on the opportunities that will be available to us, mitigate our risks and be well equipped to confront our threats.

Jeff Cole® Medical Billing & Coding Company, Inc. employed the services of an expert HR and Business Analyst with bias in consulting to help us conduct a thorough SWOT analysis and to help us create a Business model that will help us achieve our business goals and objectives.

This is the summary of the SWOT analysis that was conducted for Jeff Cole® Medical Billing & Coding Company, Inc.

Our strength lies in the power of our team. We have a team that can go all the way to give our clients value for their money; a team that is trained and equipped to pay attention to details and to deliver excellent medical billing and coding jobs. Aside from the synergy that exists in our carefully selected workforce, we have a very strong online presence, we are well positioned and we know we will attract loads of clients from the first day we open our doors for business.

As a new medical billing and coding company, it might take some time for our organization to break into the market and gain acceptance especially from corporate clients in the already saturated medical billing and coding services industry; that is perhaps our major weakness. So also, we may not have the required cash to give our business the kind of publicity we would have loved to.

• Opportunities:

The opportunities in the medical billing and coding services industry is massive considering the number of hospitals and medical insurance related businesses who can’t do without the services of medical billing and coding service providers.

As a matter of fact, rising demand for medical claims processing services has attracted new entrants to the industry and growth in the senior population will boost the number of doctors’ visits, spurring demand for the services of medical billing and coding. As a standard medical billing and coding business, we are ready to take advantage of any opportunity that comes our way.

Some of the threats that we are likely going to face as a medical billing and coding business operating in the United States are unfavorable government policies , the arrival of a competitor within our location of operation and global economic downturn. There is hardly anything we can do as regards these threats other than to be optimistic that things will continue to work for our good.

7. MARKET ANALYSIS

• Market Trends

Experts project that the trend in the medical billing and coding industry will experience steady growth over the next five years, as the growing senior population creates demand via Medicare. Also, the number of insured people will rise in line with healthcare reforms, as people with pre-existing conditions are able to receive insurance.

The growing senior population will keep driving demand for the industry’s services over the next five years, helping revenue blossom for medical billing and coding companies.

Another notable trend in the medical billing and coding services industry is that operators have cut employment to retain margins. Meanwhile, capital investments have accounted for a rising portion of revenue as technological advancements have been adopted to streamline operations and increase efficiency.

8. Our Target Market

We have positioned our medical billing and coding company to service businesses in the healthcare industry and the medical insurance industry in and around Saint Paul – Minnesota and all over key cities in the United States of America.

We have conducted our market research and feasibility studies and we have ideas of what our target market would be expecting from us. We are in business to service the following customers;

• Independent Physicians
• Health centers
• Medical laboratories
• Medical insurance companies
• Private clinics

Our competitive advantage

Jeff Cole® Medical Billing & Coding Company, Inc. is launching a standard medical billing and coding company that will indeed become the preferred choice for hospitals and other healthcare facilities in the United States of America.

One thing is certain; we will ensure that we offer a wide range of medical billing and coding related services that are in high demand in the healthcare industry . We will also go all the way to ensure that we give out discount as at when due and deliver excellent services devoid of errors.

Lastly, our employees will be well taken care of, and their welfare package will be among the best within our category in the industry meaning that they will be more than willing to build the business with us and help deliver our set goals and achieve all our aims and objectives.

9. SALES AND MARKETING STRATEGY

• Sources of Income

Jeff Cole® Medical Billing & Coding Company, Inc. is in business to offer a wide range of medical billing and coding related services and also to

10. Sales Forecast

We have put plans in place that will help us always attract customers that will translate to increased revenue generation for the business.

We are well positioned to take on the available market in the United States of America and we are quite optimistic that we will meet our target of generating enough income from the first six months of operation and grow the business and our clientele base.

We have been able to critically examine the medical billing and coding services industry and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projections are based on information gathered on the field and some assumptions that are peculiar to startups in Saint Paul – Minnesota.

• First Fiscal Year: $250,000
• Second Fiscal Year: $500,000
• Third Fiscal Year: $950,000

N.B : This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor within same location. Please note that the above projection might be lower and at the same time it might be higher.

• Marketing Strategy and Sales Strategy

Before choosing a location for Jeff Cole® Medical Billing & Coding Company, Inc. we conducted a thorough market survey and feasibility studies in order for us to penetrate the available market and become the preferred choice for hospitals and medical insurance companies in and around Saint Paul – Minnesota. We have detailed information and data that we were able to utilize to attract the number of customer we want.

We hired experts who have good understanding of the medical billing and coding industry to help us develop marketing strategies that will help us achieve our business goal of winning a larger percentage of the available market in the United States of America.

In summary, Jeff Cole® Medical Billing & Coding Company, Inc. will adopt the following sales and marketing approach to win customers over;

• Introduce our business by sending introductory letters alongside our brochure to hospitals, dental clinics, optical centers and key stakeholders in the United States of America
• Make use of attractive hand bills to create awareness and market our services
• Position our signage/flexi banners at strategic places around Saint Paul – Minnesota
• Position our greeters to welcome and direct potential customers
• Create a loyalty plan that will enable us reward our regular customers
• Engage on roadshows within targeted neighborhood to create awareness for our services
• List our business and products on yellow pages ad (local directories)
• Leverage on the internet to promote our business
• Engage in direct marketing and sales
• Encourage the use of Word of mouth marketing (referrals)
• Join local chambers of commerce and industries to network and market our products

11. Publicity and Advertising Strategy

Despite the fact that our office is well located, we will still go ahead to intensify publicity for the business. We are going to explore all available means to promote our company. We have been able to work with our publicity consultants to help us map out publicity and advertising strategies that will help us walk our way into the hearts of our target market.

We are set to take the medical billing and coding services industry by storm which is why we have made provisions for effective publicity and advertisement of our company. Here are the platforms we intend leveraging on to promote and advertise Jeff Cole® Medical Billing & Coding Company, Inc.;

• Place adverts on community based newspapers, radio and TV stations
• Encourage the use of word of mouth publicity from our loyal customers
• Leverage on the internet and social media platforms like YouTube, Instagram, Facebook, Twitter, LinkedIn, Snapchat, Google+ and other platforms to promote our business
• Ensure that our we position our banners and billboards in strategic positions all around Saint Paul – Minnesota
• Distribute our fliers and handbills in target areas in and around our neighborhood
• Contact hospitals, dental clinics, optical center, medical laboratories, medical insurance companies and other health facilities by calling them up and informing them of Jeff Cole® Medical Billing & Coding Company, Inc.
• Advertise our business in our official website and employ strategies that will help us pull traffic to the site
• Brand all our official cars and vans and ensure that all our staff members and management staff wear our branded shirt or cap at regular intervals

12. Our Pricing Strategy

Hourly billing for consulting related services is a long – time tradition in the industry.  However, for some types of medical billing and coding services, flat fees make more sense because they allow clients to better predict consultancy costs.

As a result of this, Jeff Cole® Medical Billing & Coding Company, Inc. will charge our clients a flat fee for many basic services. At Jeff Cole® Medical Billing & Coding Company, Inc. we will keep our fees below the average market rate by keeping our overhead low and by collecting payment in advance.

In addition, we will also offer special discounted rates to startups. We are aware that some clients would need regular access to medical billing and coding consultancy and advisory services, we will offer flat rate for such services that will be tailored to take care of such clients’ needs.

• Payment Options

The payment policy adopted by Jeff Cole® Medical Billing & Coding Company, Inc. is all inclusive and we will ensure that we abide by the financial rules and regulation of the United States of America. Here are the payment options that Jeff Cole® Medical Billing & Coding Company, Inc. will make available to her clients;

• Payment via bank transfer
• Payment with cash
• Payment via credit cards/Point of Sale Machines (POS Machines)
• Payment via online bank transfer
• Payment via check
• Payment via mobile money transfer
• Payment via bank draft

In view of the above, we have chosen banking platforms that will enable our client make payment for all our services without any stress on their part. Our bank account numbers will be made available on our website and promotional materials.

13. Startup Expenditure (Budget)

In setting up any business, the amount or cost will depend on the approach and scale you want to undertake. If you intend to go big by renting/leasing a big facility, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

The tools and equipment that will be used are nearly the same cost everywhere, and any difference in prices would be minimal and can be overlooked. As for the detailed cost analysis for starting a medical device development and manufacturing business; it might differ in other countries due to the value of their money. These are the key areas where we will spend our startup capital on;

• The total fee for registering the business in the United States of America – $750
• Legal expenses for obtaining licenses and permits as well as the accounting services (software, P.O.S machines and other software) – $3,300
• Marketing promotion expenses for the grand opening of Jeff Cole® Medical Billing & Coding Company, Inc. in the amount of $3,500 and as well as flyer printing (2,000 flyers at $0.04 per copy) for the total amount of $3,580
• The total cost for hiring Business Consultant – $2,500
• The total cost for payment of insurance policy covers (general liability, workers’ compensation and property casualty) coverage at a total premium – $9,400
• The total cost for long – term leasing of a standard office facility – $150,000
• Other start-up expenses including stationery ( $500 ) and phone and utility deposits – ( $2,500 ).
• Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $60,000
• The total cost for the purchase and installation of CCTVs – $10,000
• The cost for the purchase of office furniture and gadgets (Computers, Software Apps, Printers, Telephone, TVs, Sound System, tables and chairs et al) – $4,000.
• The total cost of launching a Website – $600
• The total cost for our opening party – $7,000
• Miscellaneous – $10,000

We would need an estimate of $200,000 to successfully set up our medical billing and coding company in Saint Paul – Minnesota.

Generating Startup Capital for Jeff Cole® Medical Billing & Coding Company, Inc.

Jeff Cole® Medical Billing & Coding Company, Inc. is a private registered business that is solely owned and financed by Mr. Jeff Cole and his immediate family members. They do not intend to welcome any external business partner which is why he has decided to restrict the sourcing of the start up capital to 3 major sources.

• Generate part of the start – up capital from personal savings
• Source for soft loans from family members and friends
• Apply for loan from my Bank

N.B: We have been able to generate about $50,000 ( Personal savings $35,000 and soft loan from family members $15,000 ) and we are at the final stages of obtaining a loan facility of $150,000 from our bank. All the papers and documents have been signed and submitted, the loan has been approved and any moment from now our account will be credited with the amount.

14. Sustainability and Expansion Strategy

The future of a business lies in the number of loyal customers that they have, the capacity and competence of the employees, their investment strategy and the business structure. If all of these factors are missing from a business, then it won’t be too long before the business closes shop.

One of our major goals of starting Jeff Cole® Medical Billing & Coding Company, Inc. is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.

We know that one of the ways of gaining approval and winning customers over is to offer our services a little bit cheaper than what is obtainable in the market and we are well prepared to survive on lower profit margin for a while. Jeff Cole® Medical Billing & Coding Company, Inc. will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of.

Our company’s corporate culture is designed to drive our business to greater heights and training and re – training of our workforce is at the top burner. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List/Milestone

• Business Name Availability Check: Completed
• Business Registration: Completed
• Opening of Corporate Bank Accounts: Completed
• Securing Point of Sales (POS) Machines: Completed
• Opening Mobile Money Accounts: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID: In Progress
• Application for business license and permit: Completed
• Purchase of Insurance for the Business: Completed
• Leasing of office facility and remodeling the facility: In Progress
• Conducting Feasibility Studies: Completed
• Generating capital from family members: Completed
• Applications for Loan from the bank: In Progress
• Writing of Business Plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents and other relevant Legal Documents: In Progress
• Design of The Company’s Logo: Completed
• Graphic Designs and Printing of Promotional Materials: In Progress
• Recruitment of employees: In Progress
• Purchase of the needed software apps, tools, furniture, racks, shelves, computers, electronic appliances, office appliances and CCTV: In progress
• Creating Official Website for the Company: In Progress
• Creating Awareness for the business both online and around the community: In Progress
• Health and Safety and Fire Safety Arrangement (License): Secured
• Opening party/launching party planning: In Progress
• Establishing business relationship with key stake holders in the healthcare industry and medical insurance industry: In Progress

Related Posts:

• Chiropractic Clinic Business Plan [Sample Template]
• How to Start a Medical Billing and Coding Business from Home
• Eye Surgery Equipment Maker Business Plan [Sample Template]
• Dental Laboratory Business Plan [Sample Template]
• 10 Ways to Get Clients for a Medical Billing Business

How to Write a Business Plan for an Outpatient Medical Practice

Noah Parsons

16 min. read

Updated February 7, 2024

Free Download:  Sample Medical Practice Business Plan Template

So you’re thinking about starting your own outpatient medical practice.

You probably have many good reasons to open a private practice. Private practices can be lucrative, although it requires you to spend time building relationships with patients while also attending to all business processes that are part of running your practice .

Maybe you want more autonomy over your practice and your workflow. Or maybe you hope to expand your services to underserved areas or specific populations based on your expertise.

If you’re thinking about starting an outpatient medical practice, one of the first things you should do is write a business plan. Even if you’re able to self-fund your practice and don’t need outside investment, your business plan is a great tool for thinking through all the different aspects of building a profitable and sustainable practice.

You should go into this thinking about your business plan as a living document, not something you do once and then file away forever. Use it as a tool, especially around your financials. Revisit and update it regularly by comparing your forecasts to your actuals and adjusting as necessary.

To help you get started, you can download our free business plan template . If you’ve never written a business plan before, Bplans also offers a library of sample medical business plans that you can review or even download to use as a model.

• Executive summary

The first section that will appear in your business plan is the executive summary . But before you dive right in, it’s the section of your plan that you should actually write last. It’s a summary and an overview of your outpatient medical practice and your plans, so it will be easy to put together after you’ve written the rest of your plan.  

Executive summaries are short—keep it to one to two pages. Keep in mind that if you’re using your plan to get funding, investors and banks tend to read your executive summary to get a sense of whether to read on and consider your request. Do not neglect it; just write it last.

Your executive summary will include the following sections:

• Who you are: Your business name, location, and contact information.  
• What you offer and the problem your business solves: What does your practice offer and why is it needed? This is your value proposition .
• Target market: Who is your ideal patient? Do they self-pay or use insurance? Be specific.
• Competition: Who else is offering similar services?
• Team: Who is on your management team?
• Financial summary: Explain your business model, startup costs, revenues, and liabilities to the company. Mention your funding needs.
• Milestones and traction: How have you validated that there’s a need for your practice in your location?

Brought to you by

Create a professional business plan

Using ai and step-by-step instructions.

Secure funding

Validate ideas

Build a strategy

Position your practice’s business opportunity

Now that you’re familiar with what’s included in your executive summary, tuck that information away, and get to work on the rest of your plan.

Think of the next few sections of your plan as the overarching description of your practice’s business opportunity. You’ll cover the problem you’ve identified and the solution that your practice offers. Then you’ll think through your ideal customer , your competition , and your opportunities for growth . This section area should describe the services you provide and how they benefit your patients.

• Problem and solution

First, describe the problem that you’ve identified and how your practice solves that problem. Here’s a brief example:

The problem : There is a lack of affordable pediatric and gynecological care available in coastal areas of Lane County, Oregon. Many patients have to travel miles to the closest practice.  

The solution : Dr. Gardner plans to open Ocean Lane Outpatient Care to serve smaller Oregon coastal communities scattered outside of major towns with major hospitals. Due to her focus on pediatric and gynecological care, Dr. Gardner’s particular services are especially valuable in this location due to the lack of available service providers in the area. Dr. Gardner’s practice will accept private insurance and Medicaid, as well as a sliding scale for patients in a certain income bracket.   

The services section identifies what kind of medical practice you are opening. Restate who your practice serves and what kind of services you specialize in. Talk about how your practice approaches treatment and what goals you have in addition to providing quality care. Here’s an example from a sample business plan for a medical practice.

Include a breakdown of all services furnished by the clinic, being as granular as possible. For example:

Gynecology:

• Annual women’s wellness exam

Pediatrics:

• Immunizations
• Youth eating disorder treatment
• Target market

Next, talk about your ideal patients. If you’re in the earliest stages, you’ll want to do some research that verifies your hypotheses.

For example, Dr. Gardner would have needed to verify her assumption that people in coastal towns in Oregon are in need of pediatric and gynecological services—a need that isn’t currently satisfied by available resources.

A formal market analysis can help verify that there’s a need for your particular practice in your intended location.  

Your target market section should include:

• TAM, SAM, and SOM: Total Available Market (TAM), Segment of the Available Market (SAM), Share of the Market (SOM). Here, you are looking at the difference between targeting everyone: TAM (all people who need medical care—so all humans in your area), versus your ideal clients: SAM (maybe this is those with certain insurance or ability to self-pay), versus the number of new patients you think you can realistically reach: SOM, especially within your first few years. The idea is that not everyone will be an ideal patient. It matters because you can waste a lot of money with marketing outreach to everyone, instead of targeting a specific population that is more likely to be looking for your services.
• Buyer persona : Imagine there’s one specific patient who represents your ideal patient. Be specific. Maybe she’s 34 years old, has private insurance, is relatively healthy, but needs more regular medical care and advice.  
• Competition and competition matrix : List competitors and analyze what makes them competitive. For instance, your competitors might be large hospitals because of the wide range of services they offer. You might also be competing with local chiropractors or other alternative medicine practices that already have a foothold in local communities.
• Future products and services : Name the products/services you will offer as your practice grows and earns more money and as your patients develop new needs. Maybe you will want to open a second location when you gain enough patients. Or maybe you will want to extend your practice’s hours of operation.

Ideal patient profile

Your ideal patient profile identifies the type of patient whom you hope to attract and retain. To clarify, this does not mean you only serve your ideal patient type. Rather, focusing your outreach efforts on attracting your ideal patient will allow you to grow your practice more effectively than targeting a large number of patients who may or may not be in the market for your practice’s specialty.

When developing your ideal patient profile, consider:

• Who you enjoy working with
• Who needs the services you provide
• Who can and will pay your pricing (or have an insurance plan that you want to accept)

For instance, because Dr. Gardner specializes in preventive and curative care, a patient seeking palliative treatment for terminal cancer is not the ideal patient. This patient would not receive the best care for their needs from Dr. Gardner’s services.

Acquiring a new patient is six to seven times more expensive than retaining a current patient. In order to support and retain current patients, develop a strategy to proactively meet their needs and set benchmarks to measure the success of your strategy.

• Execution: How your practice will respond to the opportunity

First, your business plan laid out the opportunity at hand. Now, the rest of your plan will focus on how to take advantage of that opportunity. Now is the time to lay out what you’ll do to attract patients and set up a viable business model with healthy financials.

Components of this section include:

• Your marketing and sales plan
• Strategic partnerships or alliances
• Your operations plan
• Your team and company information
• Financial plan
• Milestones and metrics that you’ll need to hit to be viable
• Your key assumptions and risks
• Your funding ask and exit strategy, if applicable
• Marketing and sales plan

The marketing and sales component of your plan should include how you plan to reach the patients in your target market, how you’ll bill for your services, and what you need to do to bring in the right number and type of patients.

• Positioning : Describe how you will present your company to your customers with your positioning statement . Think about answering these questions: What are you offering your patients that they can’t get elsewhere? Why should they pick you instead of another practice? Where do you see yourself in the competitive landscape? Use this model to help:

“For [target market description] who [target market need], [how our business offering meets the need]. Unlike [key competition], it [most distinguishing feature].”

For [coastal community members] who [require gynecological care], Ocean Lane Outpatient Care [provides both pediatric and women’s health services]. Unlike [other area medical practices], Ocean Lane Outpatient Care is [conveniently located near the communities it serves and can fill the gap between pure pediatric care and full-blown adult care for young women].

• Pricing and billing : Medical pricing is complex, especially if you plan to work with insurance companies. Practice Builders says that “a 10 percent increase in pricing can result in a much better return than a 10 percent reduction in costs—or even a 10 percent increase in patient volume.”

Make sure you price your services at what they are worth and explain your pricing to your patients. Consider the demographics your practice serves when you choose your pricing. Research other practices in the area and learn more   about how you can choose the best prices for your patients and your practice.Also, consider how you will get patients to keep coming back to your practice. Sometimes you can increase sales by upselling and cross-selling , or offering complementary services.

If you accept insurance, the contracts you set up with insurance companies for reimbursement will probably dictate your pricing, so this is a good place to talk about your negotiation strategy as well.

• Update your website and social media frequently and ensure your website is mobile-friendly and share-friendly with credible links added.
• Make sure all communications with and about patients are HIPAA-compliant . Download a HIPAA Compliance Guide to ensure you are following regulations.
• Maintain a positive online reputation for your practice as a key management technique. You can do this by claiming your profile on any third-party sites that list it. Encourage your patients to review you online, too.
• Strategic alliances : List any people or organizations with whom you are working. You will most likely need to partner with a regional lab for medical testing. Opening an on-site lab can be costly for a smaller practice. You will most likely need to partner with a nearby hospital as part of a referral system or to share select services and equipment.

The operations section of your business plan covers how your business works, from the logistics to the technology.

• Technology: Describe how your technology works, but do not go into too much detail. Investors can ask for more information if they want to. Will you rent or buy equipment ? The technology you need ranges from simple items like thermometers to more complex items like centrifuges.
• Billing and information storage: Provide a brief overview of how you will manage information technology and patient records to promote safety, efficiency, and compliance with HIPPA  regulations and industry standards. Explain your usage of Electronic Medical Record (EMR) software in this section.
• Payment types you accept: Consider payment types such as private pay, private insurance, Medicaid/Medicare, etc. What kind of referrals can you offer to the uninsured or those who cannot afford your services?
• Milestones and metrics

In this part of your plan, you set measurable, achievable milestones, such as the number of new patients added per month in the first year of operations. Milestones can be about any aspect of your medical practice as long as they emphasize growth. For metrics , decide which numbers to check regularly to track your company’s health. This area should also include information about traction (past successes) and risks:

• Traction: Look back at major milestones you have achieved. Hopefully, they demonstrate that your business model works and that you are filling a need for your market. If you’re looking to attract private funders, this section is important since it shows your initial success .
• Key assumptions and risks : Acknowledge the assumptions you are basing your business on. Set out to prove them right if you can. Also, discuss risks so that investors know you have considered what could go wrong and that you have a plan for dealing with challenges. Malpractice suits and changing healthcare regulations are risks specific to the healthcare field. Malpractice insurance is a must for addressing the former. Changing healthcare regulations can affect the volume of patients who are able to afford your services.

Your team can be more important than your product or service. Describe your team here, even if it is just you and a receptionist who answers the phone in your office building.

• Management team and qualifications: Address who works for you, what do they do, and how much you pay them. Compile the details of their relevant experience and education.
• Hiring plans : Outline who, if anyone, you need to hire to fill skills gaps in your management team and how much you plan to pay them.
• Company overview

The company overview tells about who you and your staff are and appeals to potential investors. Keep it short—it should be the shortest chapter of your business plan but is still very important.

It needs to include these elements:

• Mission statement : Your mission statement articulates your goals for what your company does for its customers, employees, and owners. It will read something like this: “Our mission is to provide X (services) for Y (customers) by Z (methods).” For instance, Ocean Lane Outpatient Care is dedicated to providing quality care for all the inhabitants of coastal Lane County by providing affordable and versatile services.”
• Intellectual property : List any patents you have or have pending, and mention any core technology you are licensing from another company.
• Legal structure and ownership : Explain your business structure and who owns how much of it. More on considerations for physicians and legal structure here.
• Business location : Describe the company’s location and any facilities it owns.
• Company history if it’s an existing company

Having a solid financial plan is critical, whether you’re seeking funding or not.  A typical financial plan includes projections by month for the first year and annual projection for the next three to five.

Include these key elements:

• Profit and loss statement : this explains how your business made a profit or incurred a loss in a given amount of time (typically three months) by listing all revenue and expenses, then documenting the total amount of net profit or loss.
• Cash flow statement: documentation of how much cash the business brought in, how much it paid out, and the amount of its ending cash balance (on a monthly basis).
• Balance sheet : snapshots how your company is performing at a given moment by including how much money you have in the bank, how much your customers owe you, and how much you owe your vendors.
• Sales forecast : projections of what you think you will sell in a given timeframe (one to three years).
• Business ratios : Comparisons of your company’s financials with numbers from the industry profile.
• Keep it brief. For example, Dr. Gardner will employ administrative aides and nurses.
• Use of funds : Needed if you’re seeking investment or a loan. This section explains how you will use investors’ money.
• Exit strategy : You only need this if you’re seeking outside investment. An exit strategy is a method by which entrepreneurs and investors, especially those that have invested large sums of money, transfer ownership of their business to a third party to recoup money invested in the business. Common exit strategies include being acquired by another company, the sale of equity, or a management or employee buyout.

When writing your financial plan, make sure to consider startup costs . For a medical practice, average startup costs can include initial fees, malpractice insurance, cost of renting or leasing office space, and the cost of any legal or tax advisors.

Consider submitting your plan to at least five to 10 banks if you need help financing your startup costs. Many banks have divisions designated to providing loans to new dental and medical practices , so submit your plan to that division if you can. Startup costs can be high in the medical field, so make sure not to underestimate them.

Finally, your appendix is the holder for any supporting information such as charts, images, graphs, and more. If you need to include large sets of data or pages of information, put it here. That way, it is available but does not distract from the plan’s most important pieces.

For instance, you can expand on your personnel plan with charts of each employee’s annual insurance costs. You can also include versions of your profit and loss statements and other financials that extend further into the future.

Don’t forget to go back to your executive summary! Remember to keep it brief and write it based on what you have written already.

When you’re ready to write your business plan, there are an array of resources available to you. Download our free business startup checklist to think about the next steps. Also, check out our free business plan template . Reviewing sample business plans in the medical field can help you get a better sense of the process and information you’ll provide. Downloading this plan for a family medicine clinic will probably be most helpful if you’re setting up a primary care practice.

Remember that this plan is a living document. Schedule a regular business plan review meeting. You should review your trajectory and compare your financial projections to your actuals frequently to keep your practice on track.

Noah is the COO at Palo Alto Software, makers of the online business plan app LivePlan. He started his career at Yahoo! and then helped start the user review site Epinions.com. From there he started a software distribution business in the UK before coming to Palo Alto Software to run the marketing and product teams.

Table of Contents

• Position your practice’s business opportunity

Related Articles

5 Min. Read

How To Write a Business Plan for a Life Coaching Business + Free Example

10 Min. Read

How to Write a Mobile App Business Plan + Free Template

6 Min. Read

How to Write a Law Firm Business Plan + Free Sample Plan PDF

1 Min. Read

Free Accounting and Bookkeeping Sample Business Plan PDF

The Bplans Newsletter

The Bplans Weekly

Subscribe now for weekly advice and free downloadable resources to help start and grow your business.

We care about your privacy. See our privacy policy .

The quickest way to turn a business idea into a business plan

Fill-in-the-blanks and automatic financials make it easy.

No thanks, I prefer writing 40-page documents.

Discover the world’s #1 plan building software

• Starting a Business

Our Top Picks

• Best Small Business Loans
• Best Business Internet Service
• Best Online Payroll Service
• Best Business Phone Systems

Our In-Depth Reviews

• OnPay Payroll Review
• ADP Payroll Review
• Ooma Office Review
• RingCentral Review

Explore More

• Business Solutions
• Entrepreneurship
• Franchising
• Best Accounting Software
• Best Merchant Services Providers
• Best Credit Card Processors
• Best Mobile Credit Card Processors
• Clover Review
• Merchant One Review
• QuickBooks Online Review
• Xero Accounting Review
• Financial Solutions

Human Resources

• Best Human Resources Outsourcing Services
• Best Time and Attendance Software
• Best PEO Services
• Best Business Employee Retirement Plans
• Bambee Review
• Rippling HR Software Review
• TriNet Review
• Gusto Payroll Review
• HR Solutions

Marketing and Sales

• Best Text Message Marketing Services
• Best CRM Software
• Best Email Marketing Services
• Best Website Builders
• Textedly Review
• Salesforce Review
• EZ Texting Review
• Textline Review
• Business Intelligence
• Marketing Solutions
• Marketing Strategy
• Public Relations
• Social Media
• Best GPS Fleet Management Software
• Best POS Systems
• Best Employee Monitoring Software
• Best Document Management Software
• Verizon Connect Fleet GPS Review
• Zoom Review
• Samsara Review
• Zoho CRM Review
• Technology Solutions

Business Basics

• 4 Simple Steps to Valuing Your Small Business
• How to Write a Business Growth Plan
• 12 Business Skills You Need to Master
• How to Start a One-Person Business
• FreshBooks vs. QuickBooks Comparison
• Salesforce CRM vs. Zoho CRM
• RingCentral vs. Zoom Comparison
• 10 Ways to Generate More Sales Leads

Medical Billing Process Step by Step

The medical billing process can be complicated. Follow this step-by-step process to ensure you do it correctly.

Table of Contents

The medical billing process can be frustrating. Converting your patient notes to numbered claims can introduce human error and insurers can be strict about how claims are formatted for approval. Even if your claims are approved, insurers rarely pay immediately.

Below, find our step-by-step guide to efficient medical billing for your practice.

The 10 steps in the medical billing process

To stay on top of the medical billing cycle, you need to establish consistent workflows for your claims and reimbursement processes. To do that, follow these 10 steps.

1. Register the patient.

As we explain in our best medical billing tips article, your front office staff will ask a series of questions about the patient’s demographics, health insurance information and other key background data whenever a new patient calls for a first appointment. Collecting all this data is the first step of the medical billing process for all healthcare providers. 

After you’ve done this the first time, you shouldn’t need to do it again. However, when you do hear from them in the future, make sure your front office team confirms their most recent records. This way, you can easily fix outdated contact and insurance information.

2. Verify the patient’s insurance.

Insurance verification can be quite simple. After collecting the patient’s insurance information, contact the patient’s insurer to confirm the data.

Typically, a patient’s insurance card will include a phone number that you can call to verify the data. When you reach an insurance representative, ask them if the patient’s coverage is valid and what benefits they receive. Inquire about deductibles, copays, coverage and benefits so that you know how much to collect from the patient. 

In some cases, a patient’s insurance plan won’t entirely cover your services. If the patient has secondary insurance, you should contact the secondary insurer to see whether they’ll pick up the remainder of the bill. Otherwise, you’ll need to alert the patient to their financial responsibility, ideally before their appointment. This way, they can cancel if your costs are beyond their budget.

3. Record notes diligently during your patient encounter.

You’ll need to take notes during or immediately after the patient’s visit for medical coding . Jot down the treatments, diagnoses, prescriptions and services you provide clearly. Ideally, you’ll store this information in your electronic medical record (EMR) system. 

4. Send your encounter notes to your medical billing team.

Once you’ve completed your encounter notes, convert them to a formal medical script to make sure other people can read your notes.

If you’ve voice-recorded any of your notes without using voice-to-text tools, you’ll need to transcribe them before sending them to your medical billing team. Chances are you won’t have the time to do this yourself, so you might delegate the work to your front office staff. Alternatively, you can outsource this work to a medical transcription service. 

If you handle all your billing in-house, you’ll send your medical script to your front office staff. If you outsource your medical billing, you’ll typically send your script to your third-party billing service.

5. Convert your medical script to ICD-10 and Current Procedural Terminology (CPT) codes.

Eventually, your medical scripts will find their way to medical coders. These experts translate your treatments, diagnoses, prescriptions and other key information into standardized ICD-10 and CPT codes. Insurers then use these codes to assess quickly whether they’ll reimburse your services based on the patient’s health plan. These codes will eventually go into a medical claim alongside your charges and the patient’s demographic information.

Some practices hire in-house coders to work full time on claims coding. Others outsource their medical coding needs to third-party medical billing services. This choice often requires a cost-benefit analysis. Medical billing and coding are quite time-consuming and error-prone, but the percentage of your collections you’ll pay for outsourced billing can be high.

6. Add charges to your medical claims.

Although medical services are standardized through codes, the fees aren’t standardized. You’ll need to enter your charges in your claims when generating invoices. For example, if you charge $300 for primary care visits, you’ll list $300 alongside the CPT code for primary care visits in your claims.

If your patient is responsible for covering any part of your services, you must indicate the amount the insurer will cover alongside your charges. This way, payers know how much to deduct from their reimbursements so you don’t get paid twice for the same service.

7. Scrub and file your claims.

Given all the codes and numbers that go into claims, errors are frequent. With claim scrubbers on your side, you can catch most, if not all, of these errors before you file your claims. These

Once your claims are scrubbed, it’s time to submit your patients’ medical insurance claims .

If your patients are on Medicare or Medicaid, you can typically file your claims directly with these government payers. If you have strong relationships with one to three payers, you may find direct filing easier. In all other cases, going through a clearinghouse is best. These third-party organizations will take your scrubbed claims and reformat them for the appropriate payer. This way, you won’t face rejected claims because you submitted a claim in one payer’s format to another payer.

8. Keep an eye on payer adjudication.

Once the payer receives your claim, the adjudication process begins. Through this process, the payer decides how much, if any, of the claim you’ll be reimbursed for and whether your claim will be approved, rejected or denied. Rejections often result from errors in coding rather than a payer’s decision not to reimburse you. Your rejections will often come with instructions on how to rectify your errors. With these instructions, you can refile your claims quickly and (hopefully) be reimbursed.

Of course, even if your claims are squeaky clean, insurers can deny them. In this case, your billing team should review the payer’s decision, which will often be detailed, for potential inaccuracies. If you spot any errors, you can begin the appeals process, although it can be costly and lengthy. 

Instead, if you see that your claim is denied because the insurer doesn’t cover your services, you have two options. You can alert the patient to the denial and indicate that they now owe you the nonreimbursed amount. Alternatively, if the patient has secondary insurance, you can submit a claim for the noncovered costs to their secondary plan.

9. Send patient statements.

If your claim submission results in a nonzero balance for a patient who doesn’t have secondary insurance, you must send the patient a statement detailing their charges. You should also send an explanation of benefits detailing what the patient does and doesn’t get with their insurance plan. This way, they know why they still owe you money despite having insurance. 

Alongside your patient statements, you should send payment instructions and due dates. You can also include information on how the patient can appeal the claim denial if they feel so inclined. Often, medical practices or their outsourced billing teams manage denials, but the patient may still want to file appeals on their own.

10. Pursue payment.

If your claim was approved, you’ll pursue payer reimbursement. Keep in mind that much time can pass between claims approval and reimbursement. Keeping tabs on your accounts receivable properly will help you know which claims have gone too long without being paid. You should follow up on these claims until you receive payment.

For denied claims, payment responsibility lies with the patient. Your medical billing team should follow up with the patient until they pay. In the rare event that the patient continues not to pay, you may want to consider sending the patient to a debt collection agency.

Sending a patient to collections should be a last resort. Healthcare is often expensive, so try to sympathize with the patient. A long-term monthly payment plan that puts the patient’s debts within their budget can be a good option and may help you gain a reputation for good customer relationship management with your patients. You’ll get paid regularly in small amounts instead of not at all and your patient will be more likely to return. 

Best medical billing software

You have multiple  highly rated medical billing services  to choose from. Below, read summaries of five of the leading platforms followed by a link to a full review of each.

athenahealth

athenahealth offers a robust medical billing system for medical practices. After medical billing information has been uploaded to the system, it scrubs all claims within a few seconds for faster payment turnaround. You benefit from a refund if the service doesn’t manage 95 percent of medical denials within 10 business days. Users struggling to achieve high levels of acceptance also receive on-platform help in replicating the top practices’ performances.

Read our latest athenahealth review . 

DrChrono’s EMR integrates patient chart data into its billing module and automatically captures charges during patient encounters with the option to add CPT and ICD-10 codes. We also liked the billing module on the platform with its live claims feed showing a real-time overview of claim status, payments and adjustments. Practices on the Apollo Plus package benefit from access to DrChrono’s in-house billing team which has an average 96 percent clean claims rate and a 48-hour turnaround on denials.

Read our complete DrChrono review .

Tebra (formerly Kareo)

Tebra’s Parallels app collects and stores data in a billing workflow and makes the review of patient insurance details, claims dates, medical codes and diagnoses easier. We loved the TriZetto claim scrubbing feature and the Track Claims Status tool for tracking payments that are due and overdue as well as identifying rejected claims. The Apply Payment function is also very useful in generating patient statements and bills if they still owe money after insurance reimbursements have been applied to their account.

Read our comprehensive Tebra review .

CareCloud’s advanced billing modules are easy to use and feature several tabs for unbilled visits, book patient appointments and more. For unbilled visits, medical teams can see which patients have been checked out but remain unbilled. When charts are signed off and go to the billing team, CareCloud’s CollectiveIQ claims scrubber cleans all claims prior to going to the clearing house. Their impressive Concierge outsources your medical billing services and the company claims that this will increase practice collections by 7 percent.

Read our detailed CareCloud review .

The billing platform on AdvancedMD is impressive. Integrated with both TriZetto and Waystar clearinghouse (fees included in your monthly tariff) and containing CPT and ICD-10 codes, in-house teams can submit their claims for payment directly or use their certified billers and claim scrubbing software (96 percent first-pass rate reported). There is a handy integration with payment services processors for taking patient copays and card transactions during appointments.

Read our latest review of AdvancedMD .

Mark Fairlie c ontributed to this article.

Get Weekly 5-Minute Business Advice

B. newsletter is your digest of bite-sized news, thought & brand leadership, and entertainment. All in one email.

Our mission is to help you take your team, your business and your career to the next level. Whether you're here for product recommendations, research or career advice, we're happy you're here!

An official website of the United States government

Here's how you know

Official websites use .gov A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS A lock ( ) or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

CMS Newsroom

Search cms.gov.

• Physician Fee Schedule
• Local Coverage Determination
• Medically Unlikely Edits

Home - Centers for Medicare & Medicaid Services

What are you looking for today, search results.

Inflation Reduction Act

Medicaid renewals, innovation center, no surprise billing.

• Nursing home resources

This law helps save money for people with Medicare, improves access to affordable treatments, and strengthens the Medicare program. 

As states resume normal operations, we’re working to make sure people stay covered.

We support the development and testing of innovative health care payment and service delivery models.

See how new rules help protect people from surprise medical bills and remove consumers from payment disputes between a provider or health care facility and their health plan.

Nursing Home Resources

Get the latest policy information and learn about initiatives to enable safe and quality care in nursing homes.

Strategic Plan Overview

CMS serves the public as a trusted partner and steward, dedicated to advancing health equity, expanding coverage, and improving health outcomes.

Advance Equity

Advance health equity by addressing the health disparities that underlie our health system

Expand Access

Build on the Affordable Care Act and expand access to quality, affordable health coverage and care

Engage Partners

Engage our partners and the communities we serve throughout the policymaking and implementation process

Drive Innovation

Drive Innovation to tackle our health system challenges and promote value-based, person-centered care.

Protect Program

Protect our programs' sustainability for future generations by serving as a responsible steward of public funds

Foster Excellence

Foster a positive and inclusive workplace and workforce, and promote excellence in all aspects of CMS's operations

Top resources

Medicare fee schedules.

Check the fee schedules to find billing codes.

• Physician fee schedule lookup tool
• Physician fee schedule
• Clinical Laboratory Fee Schedule
• Durable Medical Equipment Fee Schedule
• Ambulatory Surgical Center (ASC) Payment

Codes for claim reimbursement

Find codes to be reimbursed for clinical services.

• Medicare Coverage Database
• List of CPT/HCPCS codes
• 2023 ICD-10 Procedure Coding System
• 2023 ICD-10-CM
• National correct coding initiative edits
• Place of service code set

Marketplace partner resources

Get helpful materials for agents, brokers, and partners.

• Marketplace registration and training
• Resources for Agents and Brokers in the Health Insurance Marketplaces
• Agent and Broker FAQ’s
• Information on Essential Health Benefits (EHB) Benchmark Plans
• 2023 Projected Health Insurance Exchange Coverage Maps

Manuals, forms, & transmittals

Find current resources to complete your tasks.

• CMS Forms list
• Internet Only Manuals
• Transmittals
• Become a medicare provider or supplier
• National Provider Identifier (NPI) application/update form

Privacy incident

May 2023 Medicare Privacy Incident

Learn more 

Recent Articles

• 21 May Press Releases 05/21/2024 Biden-Harris Administration Launches New Option to Report Potential Violations of Federal Law and Continue to Promote Patient Access to Stabilizing Emergency Care
• 15 May Press Releases 05/15/2024 CMS Statement on Misclassification of Drugs, Program Administration and Program Integrity Updates Under the Medicaid Drug Rebate Program (MDRP) Proposed Rule (CMS-2434-P)
• 08 May Press Releases 05/08/2024 Biden-Harris Administration Acts to Improve Access to Kidney Transplants
• 06 May Press Releases 05/06/2024 CMS Statement on Agent and Broker Marketplace Activity, Update
• 03 May Press Releases 05/03/2024 Biden-Harris Administration Finalizes Policies to Increase Access to Health Coverage for DACA Recipients
• 03 May Fact Sheets 05/03/2024 HHS Final Rule Clarifying the Eligibility of Deferred Action for Childhood Arrivals (DACA) Recipients and Certain Other Noncitizens

Medicare.gov

Information for people over 65, and younger people with a disability, who want to sign up for Medicare.

InsureKidsNow.gov

Information for children up to the age of 19 who need health care or a local dental provider.

Healthcare.gov

Information for people who need health insurance and want to apply or enroll in the Marketplace or Medicaid.

Medicaid.gov

Information about the program and policy details of Medicaid and the Children's Health Insurance Program.

Free medical invoice template

Download this easy-to-use medical invoice template, built by billing experts.

• Download medical invoice template
• Try Xero for free

Designed by industry experts

Our medical invoice template is crafted by billing experts and streamlines your billing process.

Efficiency in medical billing

With a user-friendly layout, this medical bill format makes it easy for your patients & staff to navigate.

Streamlined calculations

Enter project costs and quantities and you're away!

Download the free medical invoice template

Fill in the form to get a blank medical invoice template as an editable PDF, with how-to guide. You’ll get a tax and non-tax version.

Privacy notice .

Why use this free medical invoice template?

A medical invoice can be used to help professionals of small or medium-sized practices streamline billing and accurately send invoices to clients. As a medical practitioner, it can be challenging to keep up to date with your different clients, services, and treatments. Collecting payments can be a real hassle, adding extra stress to your day. Our free medical invoice template makes your life easier by letting you send out invoices quickly, without starting from scratch each time. It’s a simple solution to streamline your billing process.

By using this medical invoice template, you can enhance the professionalism of your healthcare practice with a clear, easy to understand invoice. Formatted by experts and developed specifically to address the needs of the medical and healthcare community, this free template makes it easy for healthcare professionals to deliver accurate billing information to patients and insurance carriers.

How to use this medical invoice template

• Included Customize the template to fit your practice and and  include any specific billing codes or notes relevant to your medical services.
• Included Ensure the language used in your invoices is professional, polite, and clear to maintain a good relationship with your patients.

Advantages of using our medical invoice template

Make sure that you have the same relevant information included in invoices across patients and services.

Stop creating invoices from scratch, avoid human error and consistently give patients the right totals

Use the template to provide a high-quality formatted invoice option to your patients and insurance providers.

Manage your accounting process & payments more efficiently for accurate record-keeping using invoice numbers.

Tips for getting the most out of your free medical invoice template

An invoice being held up to the sky.

• Included Ensure your descriptions are clear and detailed
• Included Include a breakdown of costs, this will make it easy for patients to understand what they are being charged for. 

Unique features of this medical invoice template

Add important information like the patient name, contact information, and insurance details to the invoice.

Track the details of procedures, treatments, and consultation fees for each patient visit, including medications prescribed or equipment used.

Customize your medical invoice template with the specific policies of your for healthcare practice and outline clear payment terms.

Use the automatic calculation fields to get the right numbers for subtotal and taxes on your final payment invoices.

Adapt the template to your specific medical practice's needs, such as adding clinic logos or additional notes for patients.

Make medical invoicing simpler and faster

Say goodbye to traditional mailing. Our medical invoicing software streamlines every step.

• Included Create medical invoices with a few clicks
• Included Simplify payments with a 'pay now' button
• Included Automated payment reminders as the due date approaches.

More templates for your healthcare business

Free estimate template

Download an estimate template and pitch for that next job. And learn how quoting software can make everything easier.

Free quote template

Download this free quote template and go land that next job. And learn how Xero speeds up quoting and invoicing.

Free receipt template

Acknowledge payment for absolutely anything on this receipt template. Download it once, use it a thousand times.

Xero does not provide accounting, tax, business or legal advice. This template has been provided for information purposes only. You should consult your own professional advisors for advice directly relating to your business.

Start using Xero for free

Access Xero features for 30 days, then decide which plan best suits your business.

• Included Safe and secure
• Included Cancel any time
• Included 24/7 online support

Or compare all plans

Mobile Menu Overlay

The White House 1600 Pennsylvania Ave NW Washington, DC 20500

FACT SHEET: President   Biden Takes New Steps to Lower Prescription Drug and Health Care Costs, Expand Access to Health Care, and Protect   Consumers

The President believes that health care is a right, not a privilege, and since day one, he has delivered health care to millions more Americans while also lowering health care costs. The President continues to build on, strengthen, and protect Medicare, Medicaid, and the Affordable Care Act, signing laws such as the American Rescue Plan Act and the Inflation Reduction Act to lower prescription drug costs and health insurance premiums. Thanks to the President’s efforts, more Americans have health insurance than under any other President, and are better protected against surprise medical bills and junk fees. Seniors are already seeing lower prescription drug prices with insulin capped at $35, free vaccines, and out-of-pocket costs for prescription drugs capped at $2,000 starting in 2025.  And the Administration is well on its way to lower the cost of range of drugs as Medicare negotiates over the prices of prescription drugs for the first time ever. The Biden-Harris Administration has also taken steps to make sure consumers aren’t scammed by junk insurance and have better access to mental health care. However, the President is not just resting on these accomplishments.  He’s fighting to deliver even lower costs and better health care to Americans. That’s why the Biden-Harris Administration is acting to lower prescription drug costs, keep health insurance premiums low, expand access to health care, especially mental health care coverage, and continue to protect Americans from getting ripped off.

Taking on Big Pharma to Deliver Lower Prescription Drug Costs for Seniors and Families After decades of opposition, President Biden enacted a law that finally takes on Big Pharma and gives Medicare the power to negotiate drug prices. President Biden’s Inflation Reduction Act will save millions of seniors money on some of the costliest prescription drugs on the market. Meanwhile, Big Pharma also  executed  over $135 billion in mergers and acquisitions in 2023 alone, while passing the cost to consumers. And eight of the 10 drugs selected for this year’s negotiation program  raised their prices  in 2024 – after all 10 drugs were already  priced  three to eight times higher in the United States than in other countries. President Biden knows how the Inflation Reduction Act is delivering for American families, and his Administration will continue the fight to lower health care costs for more Americans.

• Announcing that Manufacturers of 10 Drugs Remain at the Negotiating Table . Last month, for the first time in history, Medicare has made offers on the fair price for 10 of the most widely used and expensive drugs. Medicare is no longer taking whatever price for these drugs that the pharmaceutical companies demand. This week CMS announced that manufacturers for all 10 selected drugs are participating in drug price negotiation, with all manufacturers having submitted counteroffers and negotiations continuing.  Later this year, new, negotiated prices for the first 10 prescription drugs selected for the negotiation program will be announced.
• Let Medicare Negotiate Drug Prices for at least 50 Drugs Every Year. Medicare should not be limited to negotiating just 20 drugs per year. Instead, the President is proposing that Medicare be able to negotiate prices for the major drugs that seniors rely on, like those used for treating heart disease, cancer, and diabetes. The Budget cuts federal spending by $200 billion increasing the number of drugs Medicare can select for negotiation and bringing more drugs into the negotiation process sooner, and other reforms.
• Expand Cap on Out-of-Pocket Prescription Drug Costs. When the $2,000 out-of-pocket cap on prescription drugs applies in Medicare in 2025, nearly 19 million seniors and other beneficiaries are projected to save $400 per year on prescription drugs. The President is calling on Congress to expand the $2,000 out-of-pocket cap to all private insurance so that all Americans have the peace of mind that comes with knowing that they won’t have to choose between filling their prescription or putting food on the table.
• Capping Medicare Cost-Sharing at $2 for Common Generic Drugs. Medicare will be launching a new model to limit Medicare Part D cost-sharing for certain generic drugs to $2. As Medicare prepares to launch the model, HHS will publish a list of dozens of generic drugs for the model, including drugs like statins to treat high cholesterol, beta-blockers for high blood pressure, and platelet inhibitors to prevent blood clots. In his budget, the President is calling on Congress to limit Medicare cost-sharing to $2 for high-value generic drugs for all Medicare plans.
• Access to Cell & Gene Therapies . In January, HHS announced that sickle cell disease will be the first focus of the Cell and Gene Therapy (CGT) Access Model. Under this model, CMS will negotiate with manufacturers on behalf of state Medicaid programs to increase affordable access to potentially lifesaving and life-changing treatment, and lower health care costs for some of the nation’s most vulnerable populations. CMS will release the Request for Applications for drug manufacturers of cell and gene therapies to participate in the model.
• Expand the IRA’s Requirement that Drug Companies Pay Rebates When They Increase Prices Faster than Inflation. Thanks to the IRA, drug manufacturers must now pay rebates to Medicare if their price increases for certain drugs exceed inflation. The President is calling on Congress to require those rebates for commercial drug sales, as well as sales to Medicare. That will save the federal government billions of dollars, further curb prescription drug price inflation, and reduce health insurance premiums for people with private health insurance coverage.

Putting High-Quality Health Care Within Reach Today, more Americans have health insurance than under any President. The President’s efforts to lower health insurance premiums have led to record-breaking enrollment in the Affordable Care Act’s Marketplaces, with over 21 million people signing up for coverage – 9 million more than when the President took office. The Biden-Harris Administration isn’t stopping there and is building on this incredible success by:

• Keeping Health Insurance Premiums Low. Thanks to the President’s American Rescue Plan and Inflation Reduction Act, millions of Americans are saving on average $800 a year on premiums. The Biden-Harris Administration is committed to keeping health insurance premiums low, giving families more breathing room and the peace of mind that health insurance brings. To do that, the President is calling on Congress to make the expanded premium tax credits that the Inflation Reduction Act extended permanent. Without Congressional action, millions of Americans will see their health insurance premiums spike by hundreds or thousands of dollars starting in the fall of 2025.
• Closing the Medicaid Coverage Gap. The President continues to call on Congress to provide Medicaid-like coverage to people in the 10 states that have not adopted Medicaid expansion as well as keeping Medicaid expansion enrollees covered.
• Keeping Kids Covered. Investing in our nation’s children is a top priority for the President. Research shows that when children have health insurance, they thrive: they’re healthier, they do better in school, and are more likely to succeed in adulthood. Keeping children covered is the right thing to do, which is why the President wants to make sure that children can never lose coverage due to red tape from birth until they turn age 6, and that families only have to submit Medicaid paperwork once every three years.
• Closing Research Gaps in Women’s Health Research.  In November 2023, the President and the First Lady launched the first-ever White House Initiative on Women’s Health Research to fundamentally change how our nation approaches and funds women’s health research. Women make up more than half the population but have been understudied and underrepresented in health research for far too long. Tonight, the President is calling on Congress to make a bold, transformative investment of $12 billion in new funding for women’s health research .  These investments will support a new fund at the National Institutes of Health to advance an interdisciplinary research agenda and create a new nationwide network of research centers of excellence and innovation in women’s health. The Initiative will also catalyze private and philanthropic commitments to increase funding for women’s health research. These new resources will make investments that maximize our ability to prevent, diagnose, and treat health conditions in women and ensure women get the answers they need when it comes to their health. 
• Making Home Care More Available. Thanks to the American Rescue Plan, President Biden delivered $37 billion to all states to expand access to home care and improve the quality of caregiving jobs. The Biden-Harris Administration is taking steps to improve the quality of Medicaid home care services and to make sure home care workers get a bigger share of Medicaid payments for these critical services.  The President remains committed to further improving and expanding Medicaid home care services, and is calling on Congress to do their part to allow the hundreds of thousands of older adults and individuals with disabilities on Medicaid home care waiting list to remain in their homes and stay active in their communities while continuing to improve the quality of jobs for caregivers.
• Ensuring Access to Mental Health Care. Ensuring robust access to mental health care has been a bipartisan priority for almost 15 years, including the enactment of mental health parity requirements which require health plans to cover mental health care benefits at the same levels as physical health care benefits. Yet today, too many Americans still struggle to find and afford the care they need. The President is committed to tackling the mental health crisis in this country, which means making health plans do their part and providing agencies with the needed support to make sure they’re doing so. The Biden-Harris Administration is working to finalize the mental health parity rule, which would close existing loopholes as well as ensure health plans evaluate access to mental health care in their networks, and make changes if it’s found to be inadequate. In addition, the President is calling on Congress to further increase access to mental health care by expanding coverage in Medicare and private insurance, applying the mental health parity requirements to Medicare beneficiaries, and extending Medicare incentive programs to address mental health provider shortages.

Cracking Down on Junk Insurance, Surprise Bills and Fees, and Confusing Health Care Pricing Nothing infuriates the President more than seeing Americans get ripped off. That’s why the Biden-Harris Administration has prioritized implementing surprise billing protections, preventing 1 million Americans from receiving surprise medical bills every single month. The President has also taken steps to prevent Americans from being ripped off by junk insurance that preys on vulnerable citizens by closing loopholes to ensure consumers know what they’re buying and can get the health coverage that best meets their needs. But more can be done to protect consumers, which is why the President intends to:

• Prevent More Surprise Medical Bills. Today, Americans are protected from receiving medical bills for most emergency care and air ambulance services as well as when consumers didn’t know they were getting care from an out-of-network provider despite doing their homework and going to an in-network facility for treatment.  The President wants to further protect consumers by applying surprise billing protections to ground ambulance providers. The last thing people should worry about during an emergency is an unexpected bill for their ambulance ride.
• Crack Down on Junk Insurance. Last year, the Biden-Harris Administration proposed a monumental rule to help millions of Americans access high-quality, affordable health insurance and protect consumers from being discriminated against because of pre-existing conditions. Making sure Americans aren’t scammed into low-quality coverage, and charged more or denied life-saving care is a key priority for the Administration, which is why we are working to finalize proposed rules that limit the availability of junk insurance.

Honoring America’s Commitment to Seniors The President has always believed that Medicare and Social Security are a promise—a rock-solid guarantee generations of Americans have counted on to be able to retire with dignity and security. The President will reject any efforts to cut the Medicare or Social Security benefits that seniors and people with disabilities have earned and paid into their entire working lives. The Budget honors that ironclad commitment—not only by rejecting benefit cuts, but by embracing reforms and investments that will protect and strengthen both programs. The President is committed to working with Congress to ensure Medicare and Social Security remain strong for their beneficiaries, now and in the future.

• Securing Medicare. In his budget, the President is calling on Congress to ensure that high-income individuals contribute their fair share to Medicare and directs revenue from the Net Investment Income Tax into the HI trust fund as was originally intended. In addition, the President has proposed to direct savings from further lowering drug costs into the Medicare trust fund.  If Congress were to heed the President’s call and enact these reforms, it would substantially extend solvency for the Medicare HI Trust Fund, guaranteeing seniors the benefits they have been promised.
• Protects Seniors’ Health and Dignity. As President Biden pledged to do two years ago in the State of the Union, the Biden-Harris Administration is “set[ting] higher standards for nursing homes and make sure your loved ones get the care they deserve and that they expect.” The nursing home industry receives billions of dollars of taxpayer funding each year, but for too long, many facilities have not had the staff required to give residents safe, high-quality care. That is changing. HHS has proposed a new rule establishing a federal floor for nursing home staffing, so that owners cannot cut staffing to unsafe levels simply to turn a profit. This includes a proposal for every facility to have a Registered Nurse on site 24/7, in addition to minimum number of registered nurses and nurse aides to assist with care. Earlier this year, HHS also finalized a rule to increase transparency in nursing home ownership, making it easier for residents and their loved ones to hold facilities accountable. The final rule was just submitted to the Office of Management and Budget for review

Strong Record on Expanding and Strengthening Health Care Nationwide The President’s new actions are all in addition to an already impressive track record on fighting for the health care of Americans across the nation. Over the last three years, the President has:

• Expanded health insurance through the ACA Marketplaces to an additional nine million Americans and helped over one million people in Missouri, North Carolina, Oklahoma, and South Dakota gain Medicaid coverage.
• Extended postpartum Medicaid coverage to nearly 700,000 women across 44 states and the District of Columbia.
• Kept children covered continuously in Medicaid and CHIP for a full year.
• Made it easier for people to enroll in the ACA Marketplaces and Medicaid, including for older adults that are covered by both Medicaid and Medicare.
• Made critical vaccines free for all Medicare beneficiaries as well as adults enrolled in Medicaid, with seniors on Medicare saving on average $70 in out-of-pockets for vaccines.
• Lowered maximum out of pocket costs for Americans with employer and ACA coverage by an average of $400.
• Capped out-of-pocket costs at $35 for a month’s supply of insulin for seniors and people with disabilities on Medicare.
• Lowered coinsurance for seniors that took the 47 drugs covered by Medicare Part B that hiked prices faster than inflation in 2023, with some enrollees saving as much as $618 per dose.

Stay Connected

We'll be in touch with the latest information on how President Biden and his administration are working for the American people, as well as ways you can get involved and help our country build back better.

Opt in to send and receive text messages from President Biden.

Thank you for choosing Moscow Medical as your healthcare provider. We are committed to building a successful physician-patient relationship with you and your family. Clearly understanding our Financial Policy is important to our professional relationship. Please call (208) 882-7565 if you have questions about our fees, our policies, or your responsibilities. It is your responsibility to notify our office of any patient information changes.

Log into Patient Portal to view you account .

It is Moscow Medical’s policy to provide health care services, regardless of the patient’s ability to pay.  Our discounted services are based on family income and household size. Moscow Medical will not discriminate on the basis of age, gender, race, color, creed, sexual orientation, gender identity, religion, disability or national origin. In addition, Moscow Medical does not discriminate based on the individual’s ability to pay, or whether payment for the service would be made with Medicare, Medicaid or CHIP.

Pay My Bill

Billing information, 24/7 access to pay your bill anytime, anywhere..

Gritman provides three payment options for patients:

• Hospital and Gritman Therapy Solutions
• Gritman | Moscow Family Medicine clinics including QuickCARE
• Gritman’s Kendrick, Potlatch, Troy, Internal Medicine, Pulmonology, General Surgeons and Gastroenterology , or Orthopedic Surgeons clinics.

Questions about your bill? See our billing information page .

What does your bill look like?

A patient financial services representative will process your payment, and you will receive an email notification that your payment has been received.

Gritman Medical Center or Gritman Therapy Solutions.

Pay GMC Bill

Gritman | Moscow Family Medicine clinics, including QuickCARE.

Pay MFM Bill

Gritman’s Kendrick, Potlatch, Troy, Internal Medicine, Pulmonology, General Surgeons or Orthopedic Surgeons clinics.

Pay Clinics Bill

Questions About Your Bill?

You may be able to find your answer on our patient financial services page .

For Gritman Medical Center billing, please call 208-883-2224 .

For Gritman’s Moscow Family Medicine, Kendrick, Potlatch, Troy, Internal Medicine, Pulmonology, General Surgeons or Orthopedic Surgeons clinics billing, please call 208-882-4611 .

Hours: Monday-Friday, 8 a.m. to 5 p.m.

General election latest: Labour lead grows to high not seen since Truss was PM - as Chancellor Jeremy Hunt admits tax cuts failed to dent poll deficit

A new poll shows Labour surging, despite the Diane Abbott row, as voters say the Tories have had a bad week. But a third of voters say the Labour campaign has not been a success so far. Meanwhile, Jeremy Hunt has admitted that the two tax cuts did not help boost Tory poll ratings.

Sunday 2 June 2024 00:04, UK

• General Election 2024

Please use Chrome browser for a more accessible video player

Election news

• Poll: Labour lead grows to 20pts - as majority say bad week for Tory campaign
• Hunt admits tax cuts failed to cut Tory poll deficit
• Coming up on Sunday Morning With Trevor Phillips from 8.30am
• Starmer launches 'battle bus' - and makes Johnson fridge gag
• Sunak pledges £20m to 30 towns across UK
• Be in the audience for our election leaders event
• Bulletin:  Catch up on the latest from the campaign trail
• Live reporting by Ben Bloch and (earlier)  Faith Ridler

Expert analysis

• Beth Rigby: Starmer made an unforced error
• Paul Kelso: How do Labour and Tory energy pledges measure up?  
• Ali Fortescue:  The images both parties want to present are now clashing with reality

Election essentials

• Trackers: Who's leading polls? | Is PM keeping promises?
• Campaign Heritage: Memorable moments from elections gone by
• Follow Sky's politics podcasts: Electoral Dysfunction | Politics At Jack And Sam's
• Read more: Who is standing down? | Key seats to watch | How to register to vote | What counts as voter ID? | Check if your constituency is changing | Your essential guide to election lingo | Sky's election night plans

We're wrapping up our coverage for tonight.

Join us on Sky News from 8.30am for Sunday Morning With Trevor Phillips  - we will be hearing from:

• Yvette Cooper , Labour's shadow home secretary;
• Victoria Atkins , health secretary;
• Stephen Flynn , SNP Westminster leader;
• Rhun ap Iorwerth , Plaid Cymru leader.

On Trevor's expert panel will be:

• Andrew Marr , broadcaster;
• Jo Tanner , former Conservative adviser;
• Anne McElvoy , Politico's executive editor.

Follow along in the morning as we keep up to date with the latest in 2024 General Election campaign.

The Liberal Democrats are announcing that they will "reverse Tory cuts" to the Public Health Grant and commit to investing £1bn a year as part of a key manifesto commitment.

The grant is paid to local authorities from the Department for Health and Social Care (DHSC) budget to provide preventative health services.

The party says there has been a 28% real-terms per person cut in the value of the Public Health Grant since 2015/16 - and that it has been cut in Rishi Sunak's Yorkshire seat by £5m.

Lib Dem deputy leader Daisy Cooper said in a statement that the Tories have "decimated public health funding, leaving Britain with a ticking time bomb of health challenges".

She went on: "The public health crisis in our country has Rishi Sunak's fingerprints all over it. He has slashed funding for vital local services that support children, failed to fix our crumbling hospitals and overseen a stark rise in health inequality.

"The Liberal Democrats would reverse these scandalous cuts and invest in empowering local communities and individuals to lead healthier lives."

In response, Health Secretary Victoria Atkins said all the Lib Dems have done during the campaign so far is "snipe from the sidelines and taken part in ridiculous gimmicks".

She said they would "prop up a Labour government" whose plans, in their view, have a £38.5bn "black hole".

"Rishi Sunak and the Conservatives have a clear plan and have taken bold action," she added.

The Conservative Party is pledging tonight to build 100 new GP surgeries if it wins the general election.

Rishi Sunak is also promising to modernise a further 150 existing surgeries, while also expanding his Pharmacy First pledge, saying more treatments would be available without needing to see a GP.

The expansion of the scheme would offer women more contraceptive options, deliver menopause support, and provide treatment for more conditions, such as acne and chest infections.

The Tories say that would free up 20 million GP appointments, once fully implemented.

They are also pledging an expansion of the Community Diagnostic Centres programme, building 50 more on top of the existing 160 which, they say, would expand capacity for another 2.5m checks and diagnostic tests.

The Tories say this will be paid for by cutting back the number of NHS managers to pre-pandemic levels and halving management consultancy spend across government, insisting the policy is "fully costed".

The pledge to build new GP surgeries is likely to raise eyebrows, however, after a "damning" report found that the government will not be able to deliver 40 new hospitals by 2030, as promised by the Tories at the last general election in 2019.

The National Audit Office (NAO) concluded that only 32 of the promised 40 hospitals would be delivered by 2030, due to the scheme being over-budget and hard to deliver ( read more from the report here ).

In a statement, Rishi Sunak said: "The NHS is one of our most important national assets and the Conservatives are taking the long-term decisions to secure its future.  

"As part of our clear plan we are investing in community services making it quicker, easier and more convenient for patients to receive the care they need and help to relieve pressure on hospital services."

Hear more from Health Secretary Victoria Atkins live on Sunday Morning With Trevor Phillips from 8.30am tomorrow.

Jeremy Hunt has admitted that the two cuts to national insurance in the last year have not made a dent in the party's poll deficit.

According to the Sky News Poll Tracker , Labour's average lead over the Conservatives has hovered around 20% over the last year, and the government hoped that cutting national insurance by a total of four percentage points would boost their standing amid the cost of living crisis.

But the chancellor has admitted that those efforts failed.

Asked by the Mail on Sunday why the PM decided not to wait until the autumn to hold the election to allow for further tax cuts, as then Tory MPs were calling for, Mr Hunt said: "The fact that we've had two significant tax cuts that haven't really changed the polls demonstrates to me that having a third one with the same again is unlikely to change the calculus."

He also told the newspaper that the view of the Bank of England is that a cut to interest rates takes around 18 months for families to feel the difference, so "the idea that you have a drop in interest rates and suddenly everyone feels good... is to underestimate how people are making this decision".

But the Tories are today continuing to push Labour on the economy, and in particular around pensions.

The chancellor has announced what the party is calling a "Pensions Tax Guarantee", which is a promise not to introduce any new taxes on pensions or increase existing ones for the whole of the next parliament.

He attacked Labour, saying they will introduce a "retirement tax" and "betray pension holders to fill their fiscal blackhole".

He pointed to a suggestion Labour's Rachel Reeves endorsed in 2018 - before the last election and years before becoming shadow chancellor - to increase taxes on workplace pensions.

It's 10pm - here's what you need to know as the second Saturday of the election campaign comes to an end.

Both Labour and the Conservatives have been out on the campaign trail, launching their "battle buses" for the rest of this six-week race.

Let us get you up to speed on everything you may have missed today…

• Labour was in Uxbridge , west London, kicking off a 5,000-mile trip around the UK on their "battle bus", fronted by deputy Labour leader Angela Rayner;
• Launching the bus, Sir Keir Starmer made a few digs at the Conservatives - and former prime minister Boris Johnson, who was an MP in Uxbridge - saying of the bus: "This one I'm reliably told has got a fridge at the back of it, so check that Boris Johnson isn't in there - he used to be around these parts";
• The joke is in reference to the former prime minister hiding in a fridge as he tried to avoid a TV interview with Good Morning Britain;
• Later, Sir Keir refused to comment on the row with Diane Abbott , avoiding even saying her name when asked about the situation around her candidacy.
• Senior frontbencher Steve Reed told Politics Hub With Ali Fortescue  that the Labour leader "hasn't changed his mind [on allowing her to stand] because Diane was never blocked from standing as an MP";
• Former party adviser John McTernan told the programme that Sir Keir and Angela Rayner agreed behind that scenes that trying to block her was "a huge error" - and this was "bad party management";
• A new poll has also showed Labour's lead at 20pts - a high not seen with that company, Opinium, since the Truss premiership.
• Rishi Sunak has been in the North East of England, where he too launched a campaign bus baring the slogan: "clear plan, bold action, secure future";
• Ahead of his arrival, a soundtrack of indie and pop from the 2000s and 2010s played, including Mr Brightside by the Killers, and Pumped Up Kicks by Foster The People, two US bands;
• The Conservatives have also pledged to give £20m to 30 towns across the country - a move the Labour Party has branded a "reckless, unfunded commitment";
• Science minister Andrew Griffith clarified today that this is a pledge of £600m - with £20m earmarked for each of the 30 towns identified by the party;
• A new poll from Opinium showed Labour 20pts ahead, and 61% of voters do not think the Conservative campaign has been successful, with just 20% thinking it has been.
• SNP  candidates have been out campaigning across Scotland, and the party's Europe spokesperson Alyn Smith insisted to  Politics Hub With Ali Fortescue  that voting for them is the best way to get rid of the Tories;
• Workers Party of Britain  leader George Galloway launched their general election campaign, attacking both Sir Keir Starmer and Rishi Sunak as "Blairites";
• His party's policies, he said, are "of peace, equality, justice, an end to the slaughter in Gaza, and a new direction for Britain";
• Mr Galloway also claimed he is a candidate for PM, and said he will be taking legal action against ITV and Ofcom to push for his inclusion in Tuesday's prime ministerial debate;
• Liberal Democrat leader Sir Ed Davey has been taking a break from the campaign trail today to "be a dad", and look after his son John - who has special needs;
• Despite this, the Lib Dem campaign continued, with Treasury spokeswoman Sarah Olney on a visit in Eastbourne;
• Reform UK leader Richard Tice has been in Skegness with honorary president Nigel Farage, and the pair were spotted stopping for an ice-cream and chatting with locals.

Here are a couple of other stories that may interest you:

Our essential political podcast,  Politics At Jack And Sam's , is going out every week day through the election campaign to bring a short burst of everything you need to know about the day ahead as this election unfolds.

Tap here to follow Politics At Jack At Sam's wherever you get your podcasts .

Stick with us for all the latest throughout the evening.

By Samuel Osborne , news correspondent

The pop band behind New Labour's 1997 anthem Things Can Only Get Better has banned Sir Keir Starmer from using the song in the election.

D:Ream's founding members Alan Mackenzie and Peter Cunnah said they were dismayed to hear their number one hit  play through a loudspeaker  as Rishi Sunak announced he was calling a general election on 4 July.

The pair told LBC their first thought was: "Not again."

But Sir Keir Starmer brushed off the snub, telling LBC: "Well, look, we're not in 1997. We're in 2024."

Read more here:

By Dr Hannah Bunting, Sky News elections analyst, and Joely Santa Cruz, data journalist

The prime minister has taken a defensive approach, signalling the Conservatives' worry about being so far behind in the polls.

Sir Keir Starmer's visits show the scale of their ambition and highlight Labour's awareness of the challenge they face. They need to gain 125 seats to win the smallest possible majority.

This campaign is being fought on new electoral boundaries, with many constituencies undergoing significant changes since 2019.

With just over a week of frenetic campaigning completed, read the full analysis of the approaches of the two main party leaders here:

Our flagship Sunday morning show, hosted by  Trevor Phillips , will be live on Sky News from 8.30am until 10am tomorrow morning, and we have a packed line-up for you after this eventful first week of the campaign.

Trevor will be chatting to:

Watch live on Sky News and in the stream at the top of this page - and follow updates here in the Politics Hub.

Watch  Sunday Morning with Trevor Phillips  from 8.30am every Sunday on Sky channel 501, Virgin channel 602, Freeview channel 233, on the  Sky News website  and  app  or on  YouTube .

Labour has announced plans to reduce net migration - with Sir Keir Starmer accusing the Conservatives of having "repeatedly broken their promises" to get the number down.

Figures published after Rishi Sunak called the general election showed a net of 685,000 arrived in the UK last year - down from a record of 764,000 in 2022.

The 2023 figure is still three times the number in 2019 when the last election took place - and the Tories pledged to reduce net migration.

Labour's proposals to reduce migration centre around boosting skills for British workers, and cracking down on employers that break the law.

The measures announced today are:

• Machinery of government changes to ensure cross-Whitehall working to spot skills shortages, so training can be offered to tackle them and avoiding needing to recruit from overseas;
• Banning employers and recruitment agencies that break employment law from being allowed to hire workers overseas;
• Ending workplace exploitation, where "whereby migration is used as a way to undercut the terms and conditions of workers here";
• Reforming the points-based immigration, brought in after Brexit, and legislation to instruct the Migration Advisory Committee (MAC) to work with other government agencies to ensure their approaches are aligned in organising training where there is a gap in skills.

Sir Keir has pledged a "a future Labour government will bring down net migration".

He said in a statement that under a government led by him, "Britain will be less reliant on migration by training more UK workers".

"The Tories have repeatedly broken their promises to bring down net migration," he added, and said they will make the immigration system "work for the people of this country".

On 12 June, Sky News will host an election leaders' event in Grimsby - a key marginal seat and one of our Target Towns this election year.

Labour leader Sir Keir Starmer and the Conservative leader Rishi Sunak have been invited to attend, and we are looking for a live audience to join us on the night.

If you would like to be part of this studio audience, and be given the opportunity to ask a question to one of the party leaders, please complete the short questionnaire in this link .

Be the first to get Breaking News

Install the Sky News app for free