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Case studies catalog.

Alysha Bayens

Program coordinator, ocko.

The Goddard OCKO has a large collection of case studies covering a wide range of missions and technical topics, including launch decision making, procurement, instrument development, risk management and systems engineering. These case studies can be used to facilitate learning of critical knowledge and lessons that enable mission success. Click here to access the case study catalog.

YouTube Space, London

Project summary.

YouTube Space London is a specially created facility where YouTubers and vloggers can learn, connect and create. Its purpose is to allow content contributors to improve the quality of their posts by providing them with high quality studio and editing spaces and technical assistance from studio staff. Set inside parent company Google’s office at 6 Pancras Square, YouTube Space London has two fully-isolated double-height studios and a third single height isolated studio, an isolated sound control room, production control room and training and edit facilities. The primary studios were designed with a focus on broadcasting with the capability for music performance. The largest Studio can also be used as a cinema/screening room with a Dolby Atmos surround sound system and 4k screening facility. Replacing their previous facilities at Central St Giles, YouTube Space London spans 20,000 sq. feet, making it the largest YouTube Space in Europe.

Services Provided

Sandy Brown was appointed to provide the acoustic design for Google’s office at 6 Pancras Square. As part of the project, we were also commissioned to advise on the YouTube Space at the basement, basement mezzanine and lower ground floors of the building, from conception to completion.

The key acoustic design requirements were driven towards providing very low-noise, acoustically sensitive spaces, included:

• achieving very high levels of sound insulation between the primary studios such that amplified music performance could take place in one without giving rise to disturbance in the directly adjacent, highly sensitive, other studio.
• the design of a very quiet, low air speed ventilation system for all three studios such that air conditioning noise would not interfere with recordings
• the development of a bespoke, durable acoustic wall treatment system that provides reverberation control across the frequency range whilst maintaining the architectural aspirations and functionality

Special Acoustic Features

Isolated box-in-box structures were incorporated in order to provide very high levels of sound insulation around the studios. These comprised jack-up floating concrete floors, a combination of light and heavyweight partition elements and fully independent lids. The complex mechanical services design incorporated highly attenuated air paths, low-noise ductwork, acoustic lagging and isolated connections in order to deliver conditioned air into the high-load studios whilst maintaining very low services noise levels. Early adoption of appropriate acoustic principles was key to achieving the required zonal allowances for the strategy to be successful. The bespoke acoustic wall treatment was developed in order to provide broadband reverberation control in the studios using a combination of porous and panel absorbers, all contained within a durable architectural finish to maintain the aesthetic intent. The modular absorbers can be re-distributed within the studios in order to vary reverberation and provide a flexible acoustic environment to the end user. Acoustic commissioning was undertaken upon completion with a 13 kW PA system in order to generate sufficient low frequency sound to accurately measure the sound insulation performance of the studio walls.

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Reaching more creators and artists through YouTube Spaces

By Robert Kyncl , Chief Business Officer, YouTube

Feb 18, 2021 – minute read

A new flexible strategy will combine virtual and in-person Pop-up programming to reach even more communities and better meet the needs of our global creators and artists.

“ In just over four years, we hosted over 45 Pop-up events reaching over 15,000 creators and artists...in over 20 cities that normally wouldn’t have access to a physical Space.”

One of these efforts was the creation of YouTube Spaces. Nine years ago, we launched Spaces in major cities around the world. These physical locations across key markets provided our creators and artists with important resources, including state-of-the-art studios, events, and classes. Most importantly, they offered a place to build valuable creative connections. In 2016, we began seeing that community stretched beyond the four walls of our physical facilities, and we launched YouTube Pop-up Spaces: smaller, more nimble physical locations to bring the best programming of our Spaces temporarily to over 20 additional countries.

In just over four years, we hosted over 45 Pop-up events reaching over 15,000 creators and artists, as well as NGOs and educational institutions. These were located in over 20 cities that normally wouldn’t have access to a physical Space, from Buenos Aires and Mexico City, to Madrid, Milan, Cairo, Jakarta, Taiwan, and Mumbai. And they all brought with them a unique local flavor, like our music-focused Pop-ups in Stockholm and Nashville. 

When the COVID-19 pandemic hit, we refocused our partner programming and plans even further to a completely virtual model. Over the course of 2020, we ran over a thousand online events, from introductory Shorts workshops for creators in India, to a U.S. virtual series helping creators produce great content from home, to programs like Boss & Bloom in the UK, which focused on supporting diverse female creators. All in all, in spite of closing our facilities last year, our virtual events reached over 70,000 people across 145 countries worldwide. 

“ This flexible new strategy will allow us to reach more regions, positively impact more new and existing creators and artists by giving them the guidance and resources they need to take their craft to the next level.”

Today, our YouTube partner community continues to expand at an exponential pace, and we need to better meet the needs of our creators and artists, no matter where they might be. Moving forward, we’re doubling down on the more scalable and nimble strategy to reach more creators and artists with the tools and workshops we offer. As a result, we won't be reopening our physical YouTube Spaces locations in Berlin, London, Los Angeles, New York, Paris, Rio, and Tokyo, but will instead focus on a hybrid model that combines virtual and in-person Pop-up programming.

We truly believe this flexible new strategy will allow us to reach more regions, and positively impact more new and existing creators and artists by giving them the guidance and resources they need to take their craft to the next level. 

In 2021, we are committing to the following:

Multi-week virtual development programs to invest in the growth and success of our first-ever  #YouTubeBlack Voices Fund  for creators and artists—recipients span the U.S., UK, Kenya, South Africa, Nigeria Brazil and Australia. 

Ongoing investment in the NextUp program to support fast-rising creators in markets like Russia, Japan, the Philippines and Germany.

Multiple live and recorded online workshops as part of the Creator Academy’s  Learning Toolkits . These offerings help creators produce great content at home, explore new ways to earn money with YouTube tools, and learn best practices for livestreaming.

YouTube artist and label workshops to preview the latest product developments, content strategies, and case studies.

Once in-person events are allowed, we will once again bring Pop-up events and experiences to even more new communities. Programming will include trainings on new products like Shorts, and events like Music Nights.

Our vision at YouTube is to give everyone a voice and show them the world. This new approach will help us deliver more than ever on this promise.

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Scientists may have finally solved the problem of the universe’s 'missing' black holes

Primordial black holes are one of the strongest candidates for the universe's missing dark matter. But a new theory suggests that not enough of the miniature black holes formed for this to be the case.

The early universe contained far fewer miniature black holes than previously thought, making the origins of our cosmos's missing matter an even greater mystery, a new study has suggested.

Miniature, or primordial, black holes (PBHs) are black holes thought to have formed in the first fractions of a second after the Big Bang. According to leading theories, these dime-sized singularities popped into existence from rapidly collapsing regions of thick, hot gas.

The pockets of infinitely dense space-time are how many physicists explain the universe's dark matter, a mysterious entity that, despite being completely invisible, makes the universe much heavier than can be explained by the matter we see. 

But even though the hypothesis is popular, it has one big problem: we've yet to directly observe any primordial black holes. Now, a new study has offered a possible explanation as to why they didn't form, throwing open cosmology's dark matter problem to wider speculation. 

According to the research, the modern universe could have taken shape with far fewer primordial black holes than previous models estimated. The researchers published their findings May 29 in the journal Physical Review Letters .

Related: 1st detection of 'hiccupping' black hole leads to surprising discovery of 2nd black hole orbiting around it

"Many researchers feel they [primordial black holes] are a strong candidate for dark matter, but there would need to be plenty of them to satisfy that theory," lead author Jason Kristiano , a graduate student in theoretical physics at the University of Tokyo, said in a statement . "They are interesting for other reasons too, as since the recent innovation of gravitational wave astronomy, there have been discoveries of binary black hole mergers, which can be explained if PBHs exist in large numbers. But despite these strong reasons for their expected abundance, we have not seen any directly, and now we have a model which should explain why this is the case."

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 A hole in the picture  

The universe began 13.8 billion years ago with the Big Bang , causing the young cosmos to explode outward due to an invisible force known as dark energy . 

As the universe grew, ordinary matter, which interacts with light, congealed around clumps of invisible dark matter to create the first galaxies, connected together by a vast cosmic web. Nowadays, cosmologists think that ordinary matter, dark matter and dark energy make up about 5%, 25% and 70% of the universe’s composition, respectively.

Initially, the universe was opaque, a plasma broth that no light could traverse without being snared by electromagnetic fields produced by moving charges. Yet after 380,000 years of cooling and expansion, the plasma eventually recombined into neutral matter, giving off microwave static that became the universe's first light, the cosmic microwave background (CMB).

Cosmologists have been searching for these early black holes by studying this first baby picture of the universe . Yet, so far, none have been found.

Some physicists think there's a possibility they haven't discovered the vast numbers of primordial black holes necessary to account for dark matter simply because they've yet to learn how to detect them.

But by applying a model built on an advanced form of quantum mechanics called quantum field theory to the problem, the researchers behind the new study arrived at a different conclusion — we can't find any primordial black holes because most of them simply aren't there.

— Scientists reveal largest map of the universe's active supermassive black holes ever created

— Universe's oldest X-ray-spitting quasar could reveal how the biggest black holes were born

— Mysterious 'ancient heart' of the Milky Way discovered using Gaia probe  

Primordial black holes are believed to have emerged from the collapse of short but strong gravitational waves rippling across the universe. By applying their model to these waves, the researchers found that it could take much less of these waves to combine than other theories estimate in order to shape larger structures across the universe. And the fewer the waves necessary to recreate the picture, the fewer primordial black holes.

"It is widely believed that the collapse of short but strong wavelengths in the early universe is what creates primordial black holes," said Kristiano. "Our study suggests there should be far fewer PBHs than would be needed if they are indeed a strong candidate for dark matter or gravitational wave events."

To confirm their theory, the researchers will look to future, hyper-sensitive gravitational wave detectors such as the Laser Interferometer Space Antenna (LISA) project , which is due to be sent into space on an Ariane 3 rocket in 2035.

Ben Turner is a U.K. based staff writer at Live Science. He covers physics and astronomy, among other topics like tech and climate change. He graduated from University College London with a degree in particle physics before training as a journalist. When he's not writing, Ben enjoys reading literature, playing the guitar and embarrassing himself with chess.

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The Space Shuttle Columbia’s Final Mission

No organization wants to fail. But even for the best and the brightest, failure is inevitable, and occasionally that failure can be catastrophic. Harvard Business School professor...

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No organization wants to fail. But even for the best and the brightest, failure is inevitable, and occasionally that failure can be catastrophic. Harvard Business School professor Amy Edmondson describes her experience writing and teaching a case on the Columbia space shuttle’s final mission, including the organizational challenges within NASA that contributed to it, and the lessons that can be taken from the tragedy. Edmondson is the author of the case study, “Columbia’s Final Mission.”

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Case studies illustrate the kinds of decisions and dilemmas managers face every day, and as such provide an effective learning tool for project management.

Due to the dynamic and complex environment of projects, a great deal of project management knowledge is tacit and hard to formalize. A case study captures the complex nature of a project and identifies key decision points, allowing the reader an inside look at the project from a practitioner’s point of view.

Going to Extremes NEEMO Case Study

Oco-2: a second chance to fly, seven axioms of good engineering: development of a case study-based course for nasa, knowledge legacy – from the x-15 to the space shuttle, columbia’s last mission, the deepwater horizon accident – lessons for nasa, weathering the storm: lessons from hurricane ike, lunar crater observation and sensing satellite, sts-119 flow control valve issue, the cassini-huygens mission, ares i-x upper stage simulator, redesigning cobe, launching new horizons: the rp-1 tank decision, gravity probe b, space-to-space communications system, viking gas chromatograph mass spectrometer, vegetation canopy lidar, miniature seeker technology integration (pdf), advanced general aviation technology experiment (pdf), high-speed research program (pdf), wide-field infrared explorer (pdf), goddard space flight center.

The Office of the Chief Knowledge Officer (OCKO) at the Goddard Space Flight Center has developed a collection of case studies to enhance learning at workshops, training, retreats and conferences.

Catalog of Case Studies

Orbital Debris Management and Risk Mitigation

APPEL’s Orbital Debris Management and Risk Mitigation (ODM) training course provides mission-critical knowledge that helps NASA missions implement the agency’s overarching strategic goals and the U.S. National Space Policy goals for sustainability in space. The iBook supplements the existing course taught by Mr. Nicholas L. Johnson, Chief Scientist in the Orbital Debris Program Office at Johnson Space Center.

Learn more and download a copy of the book

Shared Voyage: Learning and Unlearning from Remarkable Projects

Shared Voyage is about four remarkable projects: the Advanced Composition Explorer (NASA), the Joint Air-to-Surface Standoff Missile (U.S. Air Force), the Pathfinder Solar-Powered Airplane (NASA), and the Advanced Medium Range Air-to-Air Missile (U.S. Air Force.)

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Chapter 8 summary: “unexpected help”.

“Video Logs”

This chapter is preceded by a short excerpt about the required video logs that directs the lunar residents to be positive and creative.

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“Lunar Day 188, Afternoon”

Kira and Dash continue their rushed conversation concerning the possibilities surrounding Dr. Holtz’s death. They keep an eye out for Nina, who is going to arrive to her quarters to talk to Dash at any moment. Dash worries that Kira will be disillusioned with the moon base if she realizes how much has gone wrong, but Kira is determined to help with the investigation.

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Nina arrives just before Kira leaves, and Dash lies, saying he was talking to Violet. Nina, who seems suspicious of Dash and was especially excited for fresh eggs, tells him he is “grounded until [she] say[s] otherwise” (130). Dash is very upset, protesting that it was Patton Sjoberg’s fault that the eggs were damaged. Nina directs Dash to spend his time writing a new video log and posting it, without any mention of the investigation of Dr. Holtz’s death.

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CSUF Finance Students Bring Home Third Place in 2024 Case Study Competition

Cal State Fullerton finance students Eric Rangel, Daniil M. Rubio, Joseph Aranda and Natalie Nyaung placed third in the International Council of Shopping Centers’ 2024 Case Study Competition in Las Vegas. Going up against 15 schools from across the country, they underwrote the repositioning of a 254,000-square-foot retail center provided by Edens, a retail real estate owner, operator and developer.

Through market research and financial analysis, the students recommended the best course of action. This experience taught them about the nuanced approach that retail real estate investment trusts take when selecting a tenant mix, and the importance of quickly understanding team members’ strengths and delegating tasks based on their abilities.

Contact: Jia Xie [email protected]

Don’t miss AIA24 June 5–8! Save hundreds with special rates for AIA members & new AIA members >

Case study: The Professional Kitchen by Henrybuilt

From its roasted walnut timbers and stone backsplashes to its human-centered functionality, the experiential Professional Kitchen space prioritizes practical sophistication, design refinement, and craft quality. AIA partner Fisher & Paykel tours the space.

When tasked with designing a new, experiential space for Fisher & Paykel’s Global Experience Center in Aotearoa, New Zealand, Seattle-based Henrybuilt opted for an approach that prioritized functional sophistication, design refinement, and craft quality, creating the perfect space to showcase the heritage manufacturer’s professional-style appliances. The end result: A kitchen that exemplifies how exceptional appliances can—and should—seamlessly fold into a meticulously designed domestic environment.

For more than 70 years, Henrybuilt has been synonymous with luxury kitchen design. Grounded in their philosophy to seamlessly blend the rigor of hand-made carpentry with the precision of modern technology is an approach that sees kitchens as not just functional, but enduring works of art.

The Professional Kitchen exemplifies this dedication. Solid timber and stone construction form the heart of the design, radiating a timeless elegance that complements any culinary passion. This commitment to natural materials extends to the countertops and backsplashes, featuring stunning Montpellier-style stone that was sourced directly from Henrybuilt's Northwestern home and designed and fabricated in the USA, before finding its home to rest in Aotearoa.

A symphony of texture and sustainability

Sustainability is a core tenet of Henrybuilt's design philosophy, with quality materials forming the cornerstone of their practice. The Professional Kitchen embraces this principle with the incorporation of Onyx PaperStone for the cabinetry. This beautiful and durable composite material not only boasts exceptional performance but also contributes to a lighter environmental footprint. This deeper meaning enhances the enduring kitchen design, which is supported by a warranty for life.

Timber takes center stage throughout the space, with roasted walnut offering a warm and inviting base. Accents of natural walnut on the built-in table and benches add depth and character, while hints of black walnut introduce a touch of intrigue. The drawer pulls, crafted from recycled leather and darkened bronze, showcase Henrybuilt's dedication to sustainable materials while simultaneously introducing a timeless elegance with a hint of aged patina.

Beyond aesthetics: functionality redefined

While aesthetics are paramount, there is functionality in every design. The expansive island and built-in table stretch nearly 9 meters, creating a generous workspace that caters to even the most ambitious culinary projects. The layout prioritizes efficiency, ensuring a smooth flow between cooking and cleaning zones—core aspects of Fisher & Paykel’s design philosophy.

Coming from a human-centered background, Henrybuilt’s first consideration is functionality. Usage of the space informs the design; it is a kitchen intended to withstand heavy usage and negate fleeting trends. Here, storage solutions are as beautiful as they are practical. The wet bar cabinetry, featuring twin CoolDrawers, is cleverly wall-mounted for a furniture-like feel, offering a designated space for beverages and entertaining. Pocket doors discreetly conceal the appliance garage, keeping small appliances out of sight when not in use. And meticulous attention to detail is evident throughout, with consistent 0.1-inch gaps maintaining a clean and visually balanced aesthetic between cabinetry and any potential appliance additions.

A space designed for serious cooks

Fisher & Paykel’s freestanding ranges at the far end of the kitchen serve as a powerful statement, a testament to the space's dedication to serious cooking. They stand aligned with the adjacent wall unit benchtops, diligently crafted by Henrybuilt to match the precise heights of the countertop and cabinetry. Ventilation seamlessly integrates through flues incorporated into the design, while exposed stainless steel canopies add a nod to industrial chic, softening the overall visual impact.

Professional-style appliances

Fisher & Paykel complements Henrybuilt's artistry with its human-centered approach to kitchen design. The brand’s Professional Style appliances, known for restaurant character, refined power, and robust materiality, echo Henrybuilt's focus on functionality. Fisher & Paykel understands the kitchen's role as both a workspace and a personal statement, where design freedom considers the ability to distribute and integrate appliances into work zones that enhance the way you live.

Elsewhere, beauty of choice allows for appliance selections that work within Henrybuilt's design, ensuring both performance and aesthetics remain uncompromised. This collaborative spirit elevates The Professional Kitchen, creating a space where function and beauty inspire culinary exploration.

The Professional Kitchen: A masterpiece by Henrybuilt

The Professional Kitchen is a master class in design and craftsmanship, a space where culinary dreams come to life. It is a testament to Henrybuilt and Fisher & Paykel’s shared dedication to pushing the boundaries of design innovation and creating exceptional kitchens that empower their inhabitants to express their culinary passions. This is not just a kitchen; it is a canvas for creation, a space where artistry and functionality collide to elevate the everyday act of cooking into an extraordinary experience.

To learn more about Fisher & Paykel, visit www.fisherpaykel.com . We also welcome you to our Experience Centers to see our premium appliance collection in person.  New York City: Architects & Designers Building 150 East 58th Street, 3rd Floor New York, NY 10155 888.979.4535

California: 695 Town Center Drive, Suite 180 Costa Mesa, CA 92626 855.372.1934

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Microsoft Copilot Studio: Building copilots with agent capabilities

Omar Aftab , Vice President, Conversational AI , Tuesday, May 21, 2024

At Microsoft Build 2024 , we’re excited to announce a host of new powerful capabilities in   Microsoft Copilot Studio —t he single conversational AI tool you can use to create your very own custom copilots or extend Microsoft C opilot experiences with your own enterprise data and scenarios.

The first of these are c opilots that can now act as independent agents— ones that can be triggered by events— not just conversation— and can automa te and orchestrate complex, long-running business processes with more autonomy and less human intervention.

For instance, consider the potential of a copilot that can react when an email arrives, look up the sender’s details, see their previous communications, and use generative AI to trigger the appropriate chain of actions in their response. From understanding the intent of the email, to look ing up the sender’s details and account , see ing their previous communications, checking inventory,   responding to the sender asking for their preferences, and then taking the appropriate actions to close a ticket — orchestrating and shepherding an entire process over days.  

With such capabilities, copilots are evolving from those that work with you to those that work for you. They can be designed to handle specific roles or functions, such as IT, marketing, sales, customer success, and finance across various industries, including travel, retail, and financial services.  

With these new capabilities, here are some examples of the kinds of copilots our customers can build:  

• IT help desk .  IT support is complex, involving tickets, order numbers, approvals, and stock levels . O pening and closing a ticket can be a long-running task that spans days. A copilot can now handle this process, interfacing with IT service management applications, resolving IT tickets with context and memory, creating purchase orders for device refresh, and reaching out and getting managers approvals — all independently .
• Employee onboarding . Onboarding new employees is often expensive and slow. Now, imagine you’re a new hire. A copilot greets you, reasons over HR data, and answers your questions. It introduces you to your buddy, provides training and deadlines, assists with forms, and sets up your first week of meetings. Throughout all of this, the copilot is in touch, guiding you through the weeks -long onboarding and account set up processes.  
• Personal concierge for sales and service . Balancing exceptional customer experience while meeting ambitious revenue goals can be challenging. When a copilot serves guests, i t can use the memory of previous conversations with guests to remember their preferences, make reservations, handle complaints, and answer questions related to the products and services on offer. The copilot learns from its interactions and proposes new ways of handling customer scenarios. By doing so, copilots can increase upsell and attachment rates, driving revenue for the resort while simultaneously enhancing guest experience, satisfaction rates, and repeat business.

Let’s dig deeper into a few of the underlying capabilities that make all this possible:

• Asynchronous orchestration of complex tasks . The first is the ability to use generative AI- powered   planning and reasoning to manage complex, multi step, long-running tasks. For example, reacting to a new order means determining the need to verify inventory, trigger ing the right payment processes, pinging a supervisor for approval if the amount is above a certain threshold, and replying with a confirmation. Many of these events can take hours—or even days— to complete, but the copilot will run through them , maintaining the necessary state and context to do so.
• Memory and context . One of the frustrating things about support has traditionally been having to repeat information: who you are, what your policy number is, what your address is. There is no continuity of conversation. Copilots will now learn from previous conversations from the users and utilize this knowledge to continually personalize interactions . A copilot may not need to ask you for your laptop model or your address when you call again for the same issue. Conversations will thus become long-running, contextual, and deeply personalized.
• Monitor, learn, and improve . Copilots can now learn and adapt, offering monitoring and teaching capabilities to make their interactions better. Each copilot records a comprehensive history of its activities, providing transparency into its performance, including user interactions, actions taken, and feedback received, and you can see what decisions it made — and correct and teach them — with just a few clicks.

• Delegation with confidence and guardrails . When developing copilots with agent capabilities, establishing clear boundaries is paramount. Copilots operate strictly within the confines of the maker-defined instructions, knowledge, and actions. The data sources linked to the copilot adhere to stringent security measures and controls, managed through the unified admin center of Copilot Studio. This includes data loss prevention, robust authentication protocols, and more.

The se advanced new capabilities in Copilot Studio are currently accessible to customers participating in a limited private preview  where organizations such as Centro de la Familia are excited to explore agent capabilities that support teachers and case workers, allowing them to spend less time on administrative tasks and more time working with children, ultimately leading to better child outcomes . Based on feedback from program participants, we will continue to iterate and refine these capabilities for broader access in a preview planned for later this year .  

Additional innovations with Copilot Studio

There’s a lot more to share at Microsoft Build with Copilot Studio, and we’ll touch on just a few of our new capabilities here. To learn more — just sign up and try it out for yourself here .

It’s easier than ever to create c opilots .  With Copilot Studio, creating and testing copilots is now incredibly simple. You can create your copilot with our brand new conversationally driven experience — simply describe what you want it to do, and what knowledge you want it to have, and Copilot Studio will create your very own c opilot. You can then immediately test it out, add additional capabilities, such as your own actions, APIs, and enterprise knowledge — and then publish it live with a few clicks.

Connect all your enterprise data with Copilot c onnectors .   Customers want copilots connected with data from their own enterprises business systems and apps. Copilot connectors enable anyone to ground their copilot in business and collaboration data. This makes it possible for copilots to use various data sources, including public websites, SharePoint, OneDrive, Microsoft Dataverse tables, Microsoft Fabric OneLake (coming this calendar year), Microsoft Graph, as well as leading third-party apps. You can even create your own custom generative prompts to configure how a copilot handles a response from an API or connector.

Here are a few examples of how Copilot connectors can transform copilot experiences for specific personas or functions:

• Legal and Compliance . Navigate complex legal landscapes with a Copilot extension that queries specific legal datasets, ensuring controlled and compliant responses without overwhelming users with extraneous information.
• HR Helper . Assist employees with accessing essential resources for benefits and PTO policies, and even book time off directly through Copilot.
• Incident Report Coordinator . Workers can locate the right documentation, report incidents, and track them efficiently, all within the context of the chat.

Starting in June 2024, developers can access the preview for Copilot connectors and stay informed on updates here .

Conversational analytics (private preview) : One of the most common asks from customers has been the need for deeper insight into what their copilot is doing, how generative AI is responding, when it was unable to give the right answers and why — and recommendations on what to do to improve it.

Templates : If simply describing your copilot to build it wasn’t easy enough, Copilot Studio will now also include a variety of pre-built copilot samples for departments and industries. Some templates — such as Safe Travels for comprehensive travel support, Organization Navigator for organizational clarity, Kudos Copilot for fostering recognition, Wellness for employee health insights — are available now, with many more releasing in the coming months.

Enhanced security and controls (public preview ) : Administrators can now configure advanced settings beyond the default security measures and controls. With Microsoft Purview , Copilot Studio administrators gain access to more detailed governance tools, including audit logs, inventory capabilities, and sensitivity labels. They will be able to review comprehensive audit logs that cover tenant-wide usage, inventory (with API support), and tenant hygiene (such as data loss prevention violations and inactive copilots), enabling them to effectively monitor business impact. Both creators and end-users will be able to view sensitivity labels when responses are generated using AI-powered answers based on SharePoint documents.

With all the amazing innovations, numerous organizations are using Copilot Studio to build transformative generative AI-powered solutions. Check out this story from Nsure on how they are using Copilot Studio:

Get started today with Copilot Studio

This is just a glimpse of all the exciting innovation around copilots and Copilot Studio — we have a host of exciting new capabilities to share in our sessions at Build. So, join us in watching the sessions below, and try out Copilot Studio yourself and build and share your very own copilot in minutes.

Watch the sessions at Microsoft Build:

• “ Microsoft Build opening keynote ”
• “ Next generation AI for developers with the Microsoft Cloud ”
• “ Shaping next-gen development: the future of Copilot in Power Platform ”

Deeper dives:

• Breakout: “ What’s new with Microsoft Copilot Studio ”
• Breakout with demos: “ Build your own copilot with Microsoft Copilot Studio ”
• Breakout with demos: “ Build Microsoft Copilot extensions with Copilot Studio ”
• Demo (live only): “ Build your own Copilot extension with Microsoft Copilot Studio ”

Trans men ‘becoming postmenopausal’ in their 20s

Study found many had bladder and bowel symptoms they would expect to see in a woman after the menopause

Transgender men are suffering from “postmenopausal” problems like incontinence in their 20s because of taking testosterone, a study has revealed.

Experts analysed 68 transgender men who were taking the cross-sex hormone to change their identity from female to male and found that 95 per cent had developed pelvic floor dysfunction.

The participants, who were as young as 18 and had an average age of 28, had bladder and bowel symptoms that medics would expect to see in a woman after the menopause .

Experts said the impact of the sex-changing drugs on bodily functions are under-researched and under-reported, with people “not being informed of the risks at gender clinics”.

Around 87 per cent of the participants had urinary symptoms such as incontinence, frequent toilet visits and bed-wetting, while 74 per cent had bowel issues including constipation or being unable to hold stools or wind in. Some 53 per cent suffered from sexual dysfunction.

The researchers said the rate of urinary incontinence, where urine unintentionally leaks, was around three times higher in transgender men than women, affecting around one in four compared to eight per cent of the general female population.

Other trans men suffered from frequent urinating including during the night, burning sensations, hesitancy, urgency and difficulty in going, while others had issues defecating.

Almost half had an “orgasm disorder”, while a quarter suffered from pain during sexual intercourse.

Experts warned that the drugs were putting young people on “exactly the same trajectory” as those going through the menopause . A third of the participants in the study were students.

Elaine Miller, a pelvic health physiotherapist and member of the Chartered Society of Physiotherapy, said: “A lot of women are absolutely fine until the menopause and then they start to get leaky. That appears to be exactly the same trajectory for female people who take cross-sex hormones, but there hasn’t been much in the way of research.”

She said she had worked with around 20 detransitioners who sought help for pelvic floor issues - and many more from around the world had been in touch - but that there was a “stigma” around incontinence and that people were “embarrassed” and minimised the issue.

“Wetting yourself is something that just is not socially acceptable, and it stops people from exercising, it stops them from having intimate relationships, it stops them from travelling, it has work impacts,” she said.

“The impact a bit of leaking has on these young people’s lives is huge. It really needs to be properly discussed within gender clinics because I would expect that almost 100 per cent of female people that take cross-sex hormones will end up with these problems,” she added, noting that the study was “robust” and probably underplayed the issue.

“It’s really sad when we hear people say, ‘nobody ever told me this’, and they should have been informed of the risks in gender clinics.”

The menopause causes a loss of muscle mass and body strength, which affects the pelvic floor and can cause incontinence.

Women who start the menopause early or prematurely, under the age of 45, should be offered Hormone Replacement Therapy (HRT) on the NHS because the oestrogen can help prevent the onset of conditions such as coronary heart disease, osteoporosis and dementia.

Taking testosterone may accelerate the menopausal process because it stops the ovaries from functioning and reduces the amount of oestrogen the body produces.

Testosterone is also known to affect muscle mass and hair loss, and has been linked to blood clots and gallstones, but there has been little research into pelvic floor issues and incontinence.

Ms Miller said the treatment for trans men was “the same as with any other postmenopausal female, which seems kind of ludicrous when you’re talking about people that are in their early 20s”.

“It’s making sure they are not constipated, getting them into a routine where they are not dehydrating themselves because they’re worried about having an accident. A lot of it is about bladder and bowel education about what is normal, and doing pelvic floor exercises, which can make a big difference,” she added.

Kate Barker, chief executive at the LGB Alliance, said the group had “consistently spoken out about the damage done by these experimental surgeries, the overwhelming majority of which are carried out on LGB [lesbian, gay and bisexual] people”.

“Our annual conference has heard testimony from detransitioners who live every day with the consequences of actions they took when they were very young - sometimes in their teens - including permanent sterilisation and loss of sexual function,” she said. “This has finally been officially confirmed by the Cass Review.”

The Cass Review saw the NHS stop prescribing puberty blockers outside of clinical trials and a pause to cross-sex hormones being given to under 18s. It called for more care to be given in the treatment of under 25s and the health service is reviewing adult clinics as a result.

The authors of the study, led by Lyvia Maria Bezerra da Silva at the Federal University of Pernambuco, Brazil, said the findings “showed a high frequency of at least one of the pelvic floor dysfunction symptoms” and that more research into the impact of testosterone was needed because the “long-term effects are still unknown”.

The research was published in the International Urogynecology Journal. 

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Cultural optimism: design for better performance, the full spectrum workplace, designing for neurodiversity and inclusion, beyond cubicles: crafting a ‘people first’ workplace, chair of the month.

Unispace EMEA ‘s Antonia Walmsley shares her insight on optimizing space and encouraging employee engagement through their research-backed “Resilience Model”.

The post-COVID landscape has brought the hybrid working model into the mainstream, though it’s still very much a work in progress.

Research suggests that most employees favor it. A report by Greenhouse found that three-quarters of employees would consider seeking new employment if their company reversed its flexible work policies.

But it’s not just about balancing work between home and the office; it’s also about making the office work for its people.

The office should be a place where people want to be not where they feel obligated to be. As employees use the office less frequently, a large sprawling space with lots of private offices and boardroom-style rooms is no longer suitable. We’re drawn to activated, experiential spaces that promote purpose and productivity, but what does that look like?

Hybrid working challenges

Some consistent challenges have emerged as companies and employees adapt to hybrid working. For example, offices not adequately equipped to handle peak occupancy on designated days, which leads to frustrated employees using secondary work points. According to our research, 58% of workers struggle to carry out their core job in the office due to distractions. Conversely, 62% of employees working from home feel like they don’t have the same share of voice in meetings, and 60% struggle to collaborate when there’s a mix of teams both in the office and at home.

While some of these challenges may be teething problems, others are more deep-rooted. At Unispace, we’ve observed a significant disconnect between employer perceptions and employee needs, which risks widening the gap between the two. It’s hard for senior management, who may not be familiar with the daily tasks of their employees, to understand what kind of workspace is required. Success depends on aligning the needs and values of both groups to enhance productivity and well-being.

A staggering 74% of employers worldwide are struggling to keep their employees happy and engaged. Recognizing the need for a solution that aligns with current business demands while remaining adaptable to future changes, we’ve introduced The Resilience Model.

The Resilience Model is a tool that focuses on the experiential and cultural needs of the workplace. It’s designed to bridge the growing gap between employer assumptions and employee expectations, which is crucial for maintaining overall satisfaction and engagement.

At the core of this approach is maximising the overall people experience, as by improving this, organisations can boost office attendance, enhancing efficiency, productivity, and collaboration. People experience also plays a critical role in deepening employee engagement, attracting and retaining talent, and building a competitive culture. The Resilience Model tool helps diagnose priorities and provides companies with real-world solutions to creating workspaces where people truly want to be.

It’s time to rethink space use

People still value the workplace, but it must evolve to meet their needs. We need to ask ourselves: where are the places we, as people, truly want to be?

Everyone talks about ‘hotelification’, but we must dig into what it is about the experience of those places that makes us want to be there.

It’s not just about comfy sofas; it’s about how you feel when you enter a place. What elements replicate the experience of places where you enjoy spending time? At the same time, it needs to be an environment that tells your brand’s story; identity is crucial here.

Putting your brand front and center means creating a workspace that embodies your values, culture, and mission in every detail, not merely putting logos on the wall.

Kering mini-case study

We worked with luxury group Kering to create an innovative space at its Paris headquarters that would establish them as a leader in e-commerce and propel the business into the future. First and foremost, the space needed to reflect Kering’s industry position and support its digital and IT teams. It needed a modern, progressive showcase space that raised its profile, could house events, inspire colleagues, clients and visitors, and create a vision of bringing Silicon Valley to Paris.

We built the Agora space to be fully flexible, allowing for various uses such as press events, presentations, town hall meetings and yoga classes. This setup also serves as a hub where startups can pitch their ideas for Kering to invest in, aligning with their recent foray into the second-hand clothing market.

Secondly, a successful hybrid approach maximises employee productivity and satisfaction. To achieve this, employees need flexible spaces that accommodate “me” (individual), “we” (small group), and “us” (large group) activities. We implemented the Unispace Propeller model, focusing on flexible spaces for people to be their best selves. Kering’s teams wanted ‘me spaces’ for focused work, ‘we spaces’ for collaborative teamwork, and ‘social spaces’ for relaxing and socialising with colleagues. Phone booths, project areas, and cafeteria spaces were integrated into the floor plan to suit everyone’s preferences.

By designing a variety of flexible spaces, Kering’s teams gained a variety of areas based on their working preference, ultimately boosting employee satisfaction, and increasing productivity.

Looking ahead

When it comes to planning for the future, we need to ask the right questions. We must sit down and focus on how our work styles are changing, remaining up to date with what people are doing and how they’re working. Our “need” for the traditional office has failed to adapt like we have. Offices of the past acted as vessels to accommodate a series of team or individual tasks, with good WiFi and coffee.

Now, they need to facilitate a connection to the brand and co-workers, be flexible, and be outfitted with virtual capabilities to drive productivity, a sense of belonging, and enhance experience. They must empower employees to choose where and how they work, and we need to be thinking about that now.

Images courtesy of Unispace EMEA.

Want more insights on Resilience? Check out:

Creating A Resilient And Positive Workplace Through Design

• Antonia Walmsley
• Brand Identity
• Employee Re-Engagement
• Employee Resilience
• Resilience Model
• Unispace EMEA

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Salta properties invests in it’s people at it’s new melbourne office, an office in the mountains – studio detail architects for mindescapes.

Friedrichshafen, 29 May 2024 – The Airbus-built EarthCARE climate monitoring satellite has been successfully launched from Vandenberg military base, California. EarthCARE (Earth Cloud Aerosol and Radiation Explorer) is a joint undertaking between the European and Japanese Space Agencies (ESA and JAXA). The satellite will examine the role clouds and aerosols (tiny atmospheric particles) play in reflecting solar radiation back into space (i.e. cooling down the atmosphere) as well as in trapping infrared radiation emitted from the Earth’s surface (i.e. heating up the atmosphere).

“EarthCARE is ESA’s largest and most complex Earth Explorer spacecraft – a flagship mission whose data will help improve the accuracy and reliability of climate and numerical weather prediction models,” said Alain Fauré, Head of Space Systems at Airbus. “International cooperation was key with more than 200 research institutes and 45 companies across Europe working hand in hand to deliver this spacecraft.”

EarthCARE will draw up vertical profiles of natural and human-made aerosols, register the distribution of water droplets and ice crystals and how they are transported in clouds, and provide essential input to improve the modelling of the warming climate and weather forecasting. Aerosols influence the life cycle of clouds, and so contribute indirectly to how they give off radiation – measuring them will give a better understanding of Earth’s energy budget.

Instrumental cooperation: one mission, two agencies, four instruments

The spacecraft was developed, built and tested with the involvement of experts from 15 European countries as well as Japan and Canada, under the leadership of Airbus, in Friedrichshafen, Germany.

The Airbus-built atmospheric lidar ATLID is one of the four instruments on the EarthCARE satellite, providing vertical profiles of aerosols and thin clouds. ATLID is the second spaceborne ultraviolet lidar from Europe following Aeolus’, making Airbus a worldwide specialist in spaceborne lidars.

The satellite also includes a Broad-Band Radiometer developed by ESA through European industry, a Multi-Spectral Imager developed by Airbus’ subsidiary Surrey Satellite Technology Limited and a Cloud Profiling Radar developed by JAXA.

This unique combination of instruments will allow scientists for the first time to directly assess the role of clouds and aerosols on Earth’s radiation budget with one integrated satellite system thereby reducing current uncertainties. 

EarthCARE will circle Earth in a Sun-synchronous 400 km polar orbit crossing the equator in the early afternoon to optimise daylight conditions. Weighing 2.3 tonnes, and measuring 18 metres long, once its solar panel and CPR instrument are deployed EarthCARE will be on duty for at least 3 years.

More information about EarthCARE instruments .

More information about the contribution of EarthCARE to climate science .

@AirbusSpace @ESA_EO @JAXA_en #EarthCARE #Clouds #Aerosols

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Ralph Heinrich

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Jeremy Close

External Communications - Airbus Space Systems, UK

Guilhem Boltz

External Communications - Airbus Space Systems, France

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Communiqué de Presse

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EarthCARE monte au ciel pour étudier les nuages et le climat

Presse Information

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Der Blick vom Himmel: EarthCARE erforscht Wolken und Klima

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EarthCARE, enviado por el cielo para estudiar las nubes y el clima

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Satellite Under Construction in Aerospace Technology Manufacturing Facility. Development of Spacecraft for Space Exploration, Navigation, Communications, Internet Telecommunication, Observation

Four instruments EarthCare

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